Tech Problem Aggregator

Need some help! Desktop Envy 700 series wont turn on! No li...

Q: Need some help! Desktop Envy 700 series wont turn on! No li...

Hello! I went to put my desktop into sleep mode before bed last night and noticed it had turned off. No idea why. I go to turn it on and NOTHING. No lights, no sounds, no fans, nothing. The power signal light on the back is flashing green. I followed some steps from this page http://support.hp.com/us-en/document/bph06788#AbT4 Unplugging everything from the back and holding the power button for 10 seconds didnt do anything. Pushing for 1 second and waiting 10 seconds didn`t do anything. I took off my side panel for the next steps, but didn`t want to touch anything as I don`t want to harm anything. I`ve tried another outlet and the light keeps blinking green. I haven`t had this computer for too long, maybe a couple years or less. I take good care of it with good antiviruses and making sure to put it to sleep mode everynight, and keep it updated etc. Looks like the power to the machine is okay since the light is flashing.... is it something internal? Wondering if anyone could help? Feeling anxious. Please and thank you!

A: Need some help! Desktop Envy 700 series wont turn on! No li...

I understand that you started through the troubleshooting guide for power supplies. The step about disconnecting internal components is essential to continue the troubleshooting, however. If you are not comfortable with that, maybe get a more knowledgeable friend to help. Otherwise it is off to the repair shop.

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Answer Match 71.82%

this is a new laptop, the problem is that it wont turn on with the battery ( the battery has been charged), it will just turn on if i remove the battery and plug the charger in. I have searched for solution on the internet, i did try one, i removed the battery and charger, the pressed the power button 30s and then put back the battery and charger, and it turn on. I thinked this solution would fix the problem but it didnt.
Hope you will help me fix this problem forever, thanks

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Answer Match 71.4%

I shut down my laptop last night normally as always, tried to turn it on today to find it deadNothing literally happens when i press the power button, the only led that gives signs of life is the charging led, it turns white when i connect the pc through ac without the battery and orange with the battery in itI repeat, nothing happens when i press the power button, i cant even boot into the bios, not even the leds from the keyboars turns on, no fan no anything, totally deadI tested all the components such as ram, hdd, ssd and wifi module, they all works fineI bough my laptop 2 years ago from this april

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Answer Match 71.4%

 HP ENVY x2 11-g001tu I just went to use it and it started up and I think it locked up so i turned it off and now it on turn on again, I hold down the power button and it does nothing. Is there another way I can reset it if its locked up ??? The tablet part has the windows button on it and that is lit up constantly, I put it on the charger over night, but its still the same. It wont  work either way conected to the base or  unplugged. Thanks for any suggestions. 

A:Hp Envy X2 Wont turn on.

 

Remove any discs, any and all USB devices, and remove memory cards from the card reader slot. Disconnect all non-essential devices (printers, scanners, external hard drives, and similar). Do not have anything connected to the notebook.

After you have removed all discs and devices, try to turn on the computer. What happens this time?

9 more replies
Answer Match 70.56%

Hello,  This is my first time on this site and I have been having some trouble with my computer.FIrst of all, my computer is the HP Envy 23 Touchsmart PC and its roughly around 3-4 years old. For all this time, it has been working fine without any problems, but one day I was playing a game on my computer and it randomly shut down. At first, I thought I accidentally kicked a cord, so I made sure every cord was in their sockets tightly. Thinking it was a loose cord that caused it to shut down, I tried to turn it on again. Unfortunately, there was no luck.   In furthur investigation on my computer, I noticed my power cord was making a small beeping/chirping noise every 2-3 seconds with its green light flashing on and off in sync with the green light. What I found interesting was when I unplugged the power cord from the computer, the green light would actually stay solid without it blinking or making any noise. When i replug it back in, it continues to blink and make the small beeping noise again. As a computer amateur, I am afraid to open my computer up and try to fix the problem myself. And I was also hoping for some solutions here on this site before bringing it into a store to get it fixed.  I also updated my computer to Windows 10 if any of that matters. Thank you for your time!

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Answer Match 62.58%

alright, I got an old desktop, ASUS CUSL2/PIII 733

I got it in about 98, but the only parts that are from then are the mobo/cpu/video(riva tnt2 M64)/sound(sound blaster live)

a couple years ago, I got a new case with a 450W PS(cheaper one) new DVD drive, new 60 gig HDD, more ram, new cd burner.

it has been working fine until a few months ago. I dont use it very often at all, and when Id go to start it up it would light and the fans would come on for a half a second or so. (my case has lights around the side with a clear window). I see the cpu fan, PS fan and case fan all spin up for a splt second as well as the lights for a secondd, then nothing, and I cant do it again, I have to wait a while an it will do it again. eventually it starts up and runs like normal, and if I use it the next day most likely it will be fine, but if I let it sit a couple days or longer it does it again. and right now I cant get it to start at all. and I noticed if I hold the power button for over 5 seconds, let go and press it again, the fans and lights go for a split second, hold it again for 5 seconds and release and press it again and the lights will come on again. if I hold it for less than 5 seconds then it wont do it. I got a new cmos battery and it didnt do nothing I unhooked all drives except the floppy and it still did it. the led on the mobo is on telling me that the psu is on. it is flipped to its 115v selection.
what do you think the problem could be?
 

A:Why wont my desktop turn on

Check here

Right click the Taskbar.
And Toolbars options
 

10 more replies
Answer Match 61.74%

Hey guys,

my aunt ask me to fix her gateway gt5232e Desktop computer. Its turning on but nothing is coming through to the monitor, I tested the monitor on 2 computers, wont turn on i think its fried, it has this burnt smell. then i tested the pc, wont turn on too. I tested the videocard on my older desktop and its working fine, the ram i just bought for her a few months ago from. I cant test the ram, cpu since my pc is older. Any sueggestions on what to do?

thanks.

A:Gateway Desktop Wont turn on?

For starters you need a new monitor it seems - or temporarily use one from another system. Without monitor there is little you can do. Then you can make RAM tests from the BIOS. The CPU will be OK if anything works.

6 more replies
Answer Match 61.32%

So i just cam back form Best Buy a few hours ago and set up my NEW Envy Phoenix, and i noticed the LEDs didnt turn on "oh well" i thought a few hours and a few restarts later the LEDs wont turn on and HP Phoenix Control is not doing anything Please Help other wise no other probs with the computer

A:HP Envy Phoenix 860-019 LEDs wont turn on and HP Phoenix Con...

Hi @JakeRaines, I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post serial numbers and case details.If you are unfamiliar with how the Forum's private message capability works, this post has instructions.

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Answer Match 60.48%

Hi, I unplugged my computer a couple of weeks ago and returned today to turn it back on, unfortunately getting no response at all. Ive tried a different power cable and a different outlet. I've followed directions given to somebody else on here, unplugging....holding power button for 40 seconds....plugging back in and trying to power on, with no luck. The computer is about 3 years old. Is there any advice you can give me?
Thank you!
 

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Answer Match 57.12%

My tower does not boot up, if I am able to get to the green login screen, once I enter my password, the computer stops on the "welcome" or loggin in.  We did get the start screen to show up but all of the apps and programs never completely loaded.Currently we just have a black screen and you can hear the fan blowing every now and then.  We have re-booted and shut it completely down.Any help is appreciated.Thanks!

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Answer Match 57.12%

What is the difference between the Envy 17 and the Envy M7 series. Are the M7 laptops just cheaper versions of the Envy 17 with less features and weaker specs that are sold at best buy.

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Answer Match 55.86%

Hi, i'm looking to upgrade my Laptop with a Solid State Drive. Is there a list of supported hard drive configurations or is it possible to use any combination? I'd like to continue using the currently installed disc as a secondary drive (1TB HDD) if possible since my laptop has two hard drive slots. (migrating the OS to the SSD, which would then be Disc 1, and using the currently installed disc as Disc 2). Is this possible? Thanks in advance for your reply!











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A:Envy 17-j100 Series Disc Compatibility

Hi, I think you are talking about disk, not disc (normally for CD/DVD or BD). Yes, basically you can use any SSD. There are many around but current hot is Samsung  850 Evo for price / performace            http://www.samsung.com/au/consumer/memory-storage/memory-storage/ssd/MZ-75E1T0BW My suggestion: use 1TB (same size with the existing HDD) and simply clone the whole old HDD to SSD then make SSD as drive 1. You may get a small problem: even your machine has 2 bays but no cable inside for bay 2. You have to source one, please try from:            https://www.newmodeus.com/ Regards.

3 more replies
Answer Match 55.02%

OK HP, where do we stand on issuing a BIOS update that allows users to boot from, not use as storage, the NOT NEW NVMe SSDs.  These are the new standard and should be supported in a NEW PC. Well?!

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Answer Match 55.02%

The computer I maintain has a printer that will not connect to Wi-Fi. It was working but now not connecting. I'm trying to connect with Ethernet. The computer requires a driver. I tried to install a driver recommended by HP. I got an error when I tried. And I got a msg of "Access Denied". What is the "Access Denied" coming from? The driver, the printer, the installer or what? If I knew I could concentrate on the culprit. Has anybody had this problem? If so, what did you do to fix?

A:Trying to update driver for HP Envy 4500 series printer

it helps o post a screenshot of the error you are getting.

15 more replies
Answer Match 55.02%

I'm new to the forum and have just received my new Envy PHOENIX 860-180st customized with the following: Windows 10 Pro 64-bitIntel core i7-6700 4.0 GHz16 GB RAM512GB SSDGeForce GTX 960 2GBNo secondary drives (I store all data on a NAS)  From several webpages featuring the front panel LED lighting, I understood that the 860 series provided a method to customize these lights.  I also believe I read that the 850 series could only turn on/off.  However, I can't locate ANY documentation regarding the LED lights.  After hours of researching online, I now only have an interest to shut them off and lower my electric bill.  HP has not impressed me with this marketable "feature".











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A:ENVY PHOENIX Series - LED Lighting Control Solution

There is an application called HP Phoenix Lighting (or LED) Control which is used to control the LEDS.I discovered it in an older thread while perusing the topic.http://h30434.www3.hp.com/t5/Desktop-Operating-Systems-and-Recovery/Missing-software-HP-Envy-Phoenix-850se/m-p/5146673/highlight/true#M111153 Check in the Control Panel or type it into the search box on the systray near the Windows symbol. There might even be an icon that represents the lighting control in the systray. My last HP product loan Omen 15 had an app called HP Omen Control, which allowed for control of groups of the keyboard backlighting. It allowed the owner to make custom color changes of the groups of keys.  If it needs reinstallation, then it must be done from the HP Recovery Manager. Check the reinstall software and aplications section of the HP Recovery Manager.  @NewEnvyOwner?Try the following softpaq. It is called the HP Phoenix Control utility.http://ftp.hp.com/pub/softpaq/sp71501-72000/sp71672.exe BTW, the HP rep you talked to was wrong. The softpaq was found in the self service download web portal for the Phoenix Envy 850 by HP Expert @Dragon-Fur. 

7 more replies
Answer Match 55.02%

Hi guys, I am planning to buy the notebook ENVY 17-r100 because it has everthing that I desire seem to be made for me. BUT, I have a couple of questions for the owners of that model (or similar models): 1) The notebook has overheating issues? 2) The notebook has an imprecise and/or unconfortable keyboard? 3) The notebook has an ugly display (contrast, blacks, etc.)? I am especially interested in the first two questions. Please help

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Answer Match 52.5%

My Dell laptop will not turn back on. The piece that goes into the laptop from the plug seems loose. The light on the AC adapter is green,but the light on the laptop will not go on. I have trued the things in the above posts to see if they work but it will not turn on. This is extremely frustrating. I don't know if I should buy a new ac adapter or what. Any help is appreciated.

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Answer Match 52.5%

So I've tried to press the power button, obviouslly, but the laptop won't turn on. Not a single beep or flicker fron the power light occurs. It's like the laptop's dead. But when I connect the AC charger the light indicating that the laptop is charging is on....
Last thing I did: The laptop warned me that I have a low battery but I kept working... so ecentually it turned off automattically. I tried to turn it on again... without charging the battery... then it turned on, then of again... thereafter when i got home, I charged the laptop but when I press the power button... it doesn't start... can somebody help mee

A:INSPIRON 14 5000 SERIES WON'T TURN ON

Are you using the original charger? -if the battery is totally empty and if you're using a wrong charger it might give problems.
Also have you tried a "hard reset"? -This goes as follows: remove battery, charger, USB's etc; remove everything you can (except parts inside the laptop) and then keep the powerbutton pressed for 30 seconds. Then put the battery (and charger) back in and try to boot again.

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Answer Match 52.5%

My satellite M series laptop will turn on but then won't startup. The screen won't turn on not even the cd drive will open. Can somebody please help me out?
 

A:Satellite M Series will turn on but won't startup!!!

Are there any power lights at all? If so, can you hear the hard drive spinning?
If the CD drive will not open, open it by inserting a fine probe into the little hole on the fascia: insert your system recovery CD and reboot. If it boots you maybe have a hard drive failure, if nothing then the most likely problem is the power controller.
 

2 more replies
Answer Match 52.08%

Hello everyone,

My little more than one year old Satellite notebook won't turn on when I press the power button. The lights next to the button work, but the computer itself doesn't turn on (no HDD, no CPU).

I took it to a service, and today I called them - they're telling me that the video card overheated (and I didn't really understand, what I got out of it was that the soldered pins got detached) and that's what's causing the problem. They said they can solder it back for $250...

I'm a little skeptical, because I know that I can boot a [desktop] computer without a video card, at least to hear the HDD and the CPU.

Can it be possible that my computer doesn't boot because my video card is detached from the motherboard?

I'm also a little skeptical because I think what they're trying to do is rip me off, that's why I'm asking if this is reasonable. They charge me $30 bucks either way now that they opened my computer and "checked" what was wrong, and they walk away with even more money if they get me to agree to repair it...

My fear is that possibly they even fiddled with my video card now (let's say that the problem was a simple wire and they ruin the soldering on my video card...) just to get me to pay $250 bucks for the computer back.
If I choose to not repair this computer, they'll probably offer to buy it off of me for about the same price if not lower, and it's still a very good lapt... Read more

A:Toshiba Satellite A Series Doesn't Turn On

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Answer Match 52.08%

Hi am vijay using Dell inspiron 15 3000 series AMD A6 : it's Not turn on when I press power button and I tried removing battery and AC adapter n hold on for 60seconds and again replace the battery tried also it's not turning on.. So plz suggest regarding this to solve the problem.

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Answer Match 52.08%

my Inspiron won't turn on when I press the power button the Dell logo comes up then the screen goes black. Then it starts to blink black and then a blue screen. The blue screen says "Windows Update Important updates are available. Go to PC settings to install them." In yellow letters at the bottom right of the screen. It never starts up.

A:Dell Inspiron 11 3000 series won't turn on

Hi Jazzyhali
Thanks for writing to us. 
When did the issue start? Have you made any hardware or software changes. ??
Please run diagnostics by tapping on f12 and let us know the outcome. 
What windows is the machine running on? 
Regards

1 more replies
Answer Match 52.08%

Hello everyone, i just used my dell inspiron 14 3000 series, after I shut down, i can't turn it on again. Can you please help me?

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Answer Match 51.66%

My fathers HP Envy M6 will not turn on, or charge.   I have the same computer, so I can troubleshoot a few things using mine.  From swapping the simple parts around, I can tell that the battery and charger is still functioning properly.  When plugged in, there is no charge light.  When my good, fully charged battery is put into his computer, it doesn't turn on.  It seems to be compeltely dead. I have tried the reset where you remove the battery, hold the power button for a minute, plug in the power cord and push the power button....it didn't work.  I understand there is a seperate circuit for the power cord.  If this is defective, would it only be charging that is affected?  I put a known fully charged battery in, and still nothing, so if this circuit is defective, would the computer also be non functional on battery power? I'm looking for any suggestions that might help, or point to the defect.

A:HP Envy M6 will not turn on

I am having the same issue, is there something possible to do for getting it working back?

1 more replies
Answer Match 51.66%

The back power light turns on I hit the power button it doesn't power up are light up can someone help me 

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Answer Match 51.66%

Just charged my notebook (Hp envy not sure which one but has the removable screen) Turned it off once the light turned white but now it won't turn on it has no removable battery and have tried holding the power switch for a minute but still nothing

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Answer Match 51.66%

My HP Envy Desktop, will not turn on.  I tried unplugging it and replugging in.  The green light on the back turns on when I plug it in, however when I press the on switch, absolutely nothing happens

A:Envy won't turn on

Although you did not state an exact model number, the generic PowerSupply (PSU) troubleshooter can be found here. What is bothersome is your description,  as pressing the switch might cause the green light (as stated) to turn - off.  Perform the step-by-step, without skipping anything.  Have the case open, and observe the CPU fan, and rear fan fan.

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Answer Match 51.24%

I own an HP Envy TouchSmart 15 Notebook PC product number: E0K05UA#ABA and Model: 15-j053cl
 
I had a couple plastic screw inserts that hold the right side hinge to the top cover of the laptop break due to very high strength of the hinges which caused the top cover of the laptop to pry apart from the base enclosure when opened (a problem many owners of this laptop model have had). Since I was out of warranty I ordered a replacement on Ebay using the correct part number 720570-001 and disassembled my laptop to make the repairs and loosen the hinges while I was at it. I swapped out all parts being careful to note where and how plugs and ribbons were connected so I could put it back together correctly. Now after having it reassembled it will not turn on.
 
I get a white LED light to turn on when I plug in the power cord AC adapter (should be amber/orange in color to signify it is charging the battery) but no other sounds lights or signs of life. I have attempted to remove the battery and power cord, pressed the power button for 8-30 seconds to drain power and do a reset and then try to power up with plugging in the power cord but it won’t turn on. I also tried to power up by removing one part at a time including the hard drive, two RAM sticks, and wireless card but still not able to turn on. Do you have any ideas for what may be wrong or steps I can take to troubleshoot? Is this possible a mother board issue? Everything was working fine before embarking on this r... Read more

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Answer Match 51.24%

Hp won't charge. This is an HP refurb and it has worked fine since I bought it in May, until recently when it suddenly stopped charging. I've checked the charging cable and there is no damage, likewise no damage to laptop input. I've tried it at several outlets in my home to assure it wasn't the issue. This model doesn't have an accessible battery. It is completely dead and will not power on. Should I order a replacement cable or take it in for new battery or repair??

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Answer Match 51.24%

Hi, I'm having troubles turning my laptop on. I have a Hp Envy 15 Touchsmart. I've tried doing a reboot by taking the battery out and holding power for a minute and trying to reboot it but nothing happened. It was plugged in and fully charged when it turned off. The charging light is still on when it is plugged into the wall.A few weeks ago it randomly restarted and shut off when I was watching a movie on it but it rebooted no problem.My phone fell out of my hand 3 nights ago and landed just left of the track pad when it shut off and won't turn back on.

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Answer Match 51.24%

Hi, it seems that I keep having problems with my HP envy m6 notebook PC (windows 8). I have had this computer for 2 years and it keeps breaking down on me! I was using it this morning around 9:30 AM, and it was running fine, and it was charged. I turned the computer off, then headed to my class. Once I got out of class I went to turn on my computer and it would not turn on! I tried taking out my battery and putting it back in and turning it on, taking the battery out completely and turn it on with the charger hooked up, I even took out the battery, unplugged it and pressed the power button for a minute then put the battery and charger back in and tried turning it on and still nothing! This is very frusterating as I am a college student and I need this laptop for classes and I can't afford to have my computer break down on me anymore! Will someone please help me?! P.S. My led light when my charger was plugged in was not turning on either, and the power adaptor was not warm when plugged in, I don't know if this is one of the reasons why my computer will not turn on.

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Answer Match 51.24%

My computer is less than a month old and it shut down on me. I have charged it and left it but when I press the power button the fan starts aND the caps key blinks but it doesn't turn on. Then is it stops and tries to turn on again. Nothing shows up on the screen at all. I don't think my hard drive is turning on. I have not dropped it, spilled anything on it, had it in heat or anything. I need this to be fix asap!

A:HP Envy x360 Won't Turn On

Hi ambowditch.  so, your notebook having issue with no display & caps lock is blink. caps lock blink is actually was an error which is notebook motherboard was try to tell to user.what u need to do is, try to count how many time caps lock is blink.  try do following troubleshooting first before u count the caps lock blink. 1. perform power cycle. remove battery & power adapter. then press & hold power button for 30 sec. then plug in power adapter only and power on the unit. make sure battery is not installed. if you lucky, may be the notebook will start with HP Logo and windows will load as usual. but if not, try to count how many time caps lock is blink. thanks. ghost. Please mark my post as SOLVED if it has resolved your problem. It helps others with similar situations.

6 more replies
Answer Match 51.24%

hi, I bought a HP Envy x360 laptop (m6-w103dx) in the US a couple of months ago and today it has just shut down (died) on me and I cannot boot it up. Power cable light is on, so has power, but nothing's happening.I plug in the charger and the orange light turns on and then when I click the power button it blinks white one time then it turns off right away.Any help would be appreciated... Thanks...

A:NEW HP Envy x360 Won't Turn On

If you leave the power adapter plugged in dose the led stay amber?That means it is charging. Your troubleshooting describes a notebook with too low of a battery charge to boot into Windows. Let it charge for an hour or so before trying to power it on.  

5 more replies
Answer Match 51.24%

Noticed while using the laptop that it wasn't charging, even while plugged in.  Screen went blank, then all noise stopped. The charging light where the power adapter plugs is comes on when connected to power.  Replaced the internal power adapter and the entire power adapter cord, still nothing even after hard reboot where I tok out the battery and held the power button. Is it worth fixing? I've only had it two years.  Thanks!

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Answer Match 51.24%

Hi guys , i faced a problem in using HP envy 15 model 3021Tx. when i press power/turn on button, nothing happen. the screen is black and only the wifi have an orange light. Any one know how to solve this problem?  << when i press power on , the screen is black and only wifi have an orange light.

A:I cannot power/turn on my HP envy 15 :( help please

Hi You have a couple of options as I see it please try the steps given below might help you fix the issue.  1) Disconnect the Adapter & Battery first just press and hold the power button on the unit for 30 seconds and then turn on the unit only using the Adapter and have it checked. 2) Once unit is power on keep tapping the F8 OR F10 key check if you get any display on the screen. 3) If you are comfortable please reseat the Hard drive & Memory and check if you get any display on the screen.  Let us know how it goes! *Although I am an HP employee, I am speaking for myself and not for HP.****Click the White Kudos star to say thanks********Please mark Accept As Solution if it solves your problem**** RegardsManjunath 

9 more replies
Answer Match 50.82%

Synopsis: PSU died, replaced PSU with different model, system boots to bios successfully but does not recognize any devices in SATA ports, nor do those devices appear to be getting power. Now can't even get to BIOS, entire PC flicks on and off repeatedly as soon as I turn the PSU on regardless of whether I hit the power button on the front of the computer.

System Specifications

Original PSU that died: SeaSonic M12II 750 SS-750AM 750w PSU
CPU: Intel Core i5-3570K Ivy Bridge 3.4GHz
GPUs: ASUS 670 non-top version, SLI (2x)
MOBO: ASRock Z77 extreme 6
RAM: Mushkin Enhanced Blackline 8GB (2 x 4GB) SDRAM DDR3 2133
Optical drive: Sony AD-7280S-0B 24x SATA Internal DVD+/-RW Drive
SSD: SanDisk Extreme 240GB SATA 6.0 Gb-s 2.5-Inch (OS is installed here)
Storage drive: Western Digital Caviar Black 1 TB SATA III (This was not connected when power supply died)

Detailed explanation:About a week ago my PSU (Seasonic 750w) died randomly while the computer was left running in sleep . I RMA'd the dead seasonic. In the mean time I happened to come accross an extremely good deal on a new PSU, so I bought it (Thermaltake smart m850w PSU) to have a backup and to get my machine working again.

I hooked up the new PSU to GPUs, CPU, fans, ATX power connector, and to all of the SATA devices, (the SSD, the HDD, and the Optical drive). I made sure to connect the data cables to the SATA devices in the same configuration they were in when working properly. The computer boots suc... Read more

A:PSU died, new PSU, bios wont recognize SATA devices, now wont turn on

I had a similar problem when I had an Antec PSU die on me. After I replaced it, my Biostar mobo's BIOS would no longer retain settings, and both my Pioneer DVD burners were completely dead. Not recognized in the BIOS, they would not acknowledge any discs inserted, nothing worked. I also started getting BSODs pointing to a corrupt BIOS. Replacing the burners didn't help. Putting the Pioneer burners in a new machine didn't work.

It turned out that the dying Antec PSU had wrecked the Biostar's BIOS chip and both Pioneer DVD burners. Replacing the BIOS chip was more expensive than buying a new motherboard, and reflashing the chip wasn't possible because the flash utility told me I already had the latest BIOS version. I ended up trashing the board and buying an ASRock board and Samsung burners.

If you get a new motherboard (or try another known-good working PC), and you connect your present SATA devices and they don't work, then the dying Seasonic may have burnt them out, too.

9 more replies
Answer Match 50.4%

I have an HP Envy 15T and my right hinge just broke AGAIN.   I had it fixed by HP in March, 2015, and now about a year and a half later, the right hinge is broken again. As other people state, I am very careful with my computer.  Most of the time I leave it sitting on the desk, open, and don't move it much, but sometimes I have to close the display lid and put it in the case to go with me, and today I heard the plastic break inside, the screw is gone, and when slowly closing the display the case pops open at the hinge.  A piece of black plastic came out when I turned the laptop sideways.  Obviously a design flaw, the weight of the screen and hinges being held together by a tiny plaster piece. I wish HP would let me upgrade to another type of computer as this one is obviously going to continue breaking even with my careful use of the laptop. Looking for any and all assistance. Thank you, Mark

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Answer Match 50.4%

For some reason, the tablet portion of my envy x2 won't turn on or charge, but the keyboard/dock charges fine.

A:Hp envy x2 tablet won't charge or turn on

Is the x2 still in warranty?Check your warranty status Here.

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Answer Match 50.4%

So the power button on my HP detached from the laptop. Long story short, I was boarding back home and hit a rock and fell forward therefore breaking the corner of the power button and shatter the touchscreen. I was still workin fine, except the fact that the screen was shattered and the power chip was dangling out of the laptop. It survived a few weeks before the power chip fell out. I couldnt find the time to go to a store to see what they could do. the only thing keeping it alive was the charging power but I fell asleep with the laptop on. Lucky me. The laptop was working perfectly. I've had it for some time right now. I have ALOT of important files and documents. I was wondering if there was a short-cut or a way I can get my Laptop on without using the power button. I just want to back-up everything i have in the laptop and make a desicion of getting a new one or fixing this one.

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 I know this has started to be covered already but the discussion was never finished. This was the original post: I have discovered that the keyboard backlighting won't turn off. The backlight on/off key is labeled as F5. I press it, but nothing happens. I've also tried pressing fn+f5, but that doesn't do anything either. I had been leaving the backlight on, but now I want it to only be on when I press the f5 key. Why won't the backlight turn off? I am having the exact same issue. I followed the instrustions of the helper, which were: Can you please get to the Desktop Screen of Windows by pressing the Windows Key and ?D? keys together and then press the F5 key? As you might know, F5 is used for refreshing a Window/Page. Do you see the Desktop Icons getting refreshed? This is to make sure that the F5 key is working or not?If you got confused with that suggestion, please open MS Word and then press the keys ?Fn? and ?F5? together and let me know whether you get the ?Find and replace? Window? I didn't understand the first part, but the second part I got. I opened Word and pressed Fn and F5 together and can confirm that the 'Find and Replace window appeared. However, I have no idea what to do from here or how to fix the problem, please help me. Also bear in mind please that I am 16 years old and know pretty much nothing about computers. Also, I only got this laptop for Christmas 2015 and am not very familiar with everything yet. 

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Soooo I bought this beast laptop a few months ago,worled perfectly, and now it won't turn on for no reason. Tried everything including the hold the button trick and everything, but my lcd indicating that the laptop is charging doesn't even light up. My outlets are perfectly outputting power, so there is no issue there but laptop just sits there literally doing nothing.

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I have an envy m6 touchscreen that is giving me problems that i can't solve. It has been great up until recently. i was using my laptop last nite when suddenly it turned off but i didn't think that the battery shoukd have been dead yet. its acting as if the bat is empty and plugging it in just turn on the orange led by the power plug. when i press the power button it flashes for a second but the screen does nothing and it doesn't actually turn on.I'm using my phone to attempt to find a solution atm which is very frustrating. adding to the stress is the fact that i have school work projects and a midterm project on it that I need to finish.Almost forgot to mention it started doing a few other odd things over the last week such as the touchscreen going nuts registering phantom touches endlessly until i close/hibernate/shutdown it.











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A:envy m6 ultrabook touch won't turn on

Ok thank you. i was hoping that there might be some little trick i had not encpuntered yet but was afraid that it really is just a hardware issue and requires calling in. i will try to do that today if possible

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Unable to find where or how I can turn off the internal speakers in my new HP Envy 23.

A:How do i turn off the Internal speakers on my HP ENVY 23-d02...

Hi, The answer to your question depends on your reasons for wanting to turn off the speakers.  Recently, I noticed that when I plugged my headphones into the headphone output on the Envy 23 I use at work, the music would still play through speakers, annoying my co-workers. I still wanted to be able to listen through headphones, so I plugged the headphones into the speaker output on the back of the computer. Now the music only plays through the headphones. When the compter is viewed from behind, the output is probably near the lower-right corner. It looks just like your headphone output, but has a little icon that looks a little bit like this:(((.))) To listen to your headphones without the speakers playing, plug your headphones into that speaker output on the back of the computer. If, on the other hand, you want to completely shut your speakers down, try this (be warned: this will shut your headphones down as well): Press the Windows + W keys, and type Sound into the search field.Select Sound from the search results.On the Playback tab of the Sound window, double-click Speakers / Headphones. On the General tab of Speakers / Headphones Properties, select Don't use this device (disable) from the Device usage drop-down near the bottom of the window.Click OK




~Lil.LiebeClicking the white KUDOS THUMBS UP on the right is a way to say thanks!Click Accept as Solution on a reply that solves your issue to help others in search of an... Read more

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The HP ENVY x2 Detachable PC 15 will no turn on. Holding the Power button for 10 seconds produces a whirring sound but does not turn the tablet back on. The AC adapter light is white when the power cord is turned on. The Power Light on the opposite side is off. What else can I try?

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Hi, I have recently purchase (5 days ago) a HP Envy 15-J151SA, but its started to play up already. I had used my laptop yesterday at uni and had run the battery down to about 15%, so I plugged the power pack in as normal and charged the laptop to 100%. When I came to unplug the charger, the laptop just instantly turned off without warning. I thought this was very odd until I tried to turn the laptop back on to no response at all, no lights, no flashing, no nothing. I thought I'd plug the charger back in again and as soon as I plugged the charger in the light on the power button flashed oncw and then when pressed the laptop loads as if nothing had happened. Obviously when I load up apps such the internet and MS Word it says it wasn't closed properly and asks if I want to restore where I left it at. I have looked at other forums who have suggested battery tests (which come back as ok) and tries to recalibrate the battery but this hasn't solved anything, I have tried use the reset function (hold power and the beats button) but I don't have a beats button. It is all up to date with Windows and HP updates.Obviously being a student I paid good money for this laptop and haven't got the time to be messing around taking back to PCWorld where I bought it from.Any help will be appreciated, Thanks Spudy101

A:HP Envy turns off when unplugged and won't turn on unless pl...

Hi @Spudy101 ,Thank you for visiting the HP Support Forums and Welcome. Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link to get the support number for your region. They will be happy to assist you immediately.Thanks.

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OS Windows Vista Basic SP1
Hardware
Intel Pentium Dual Core e2220 processor
2gb ddr2
160 gb 7200 rpm sata hard disk
(13 gb allocated for recovery system)
DVD RW R9
Nvidia GeForce 7050 up to 895mb

Packard Bell Imedia d2317 uk

I give quick summary. Im not at all good with tech knowledge

18mth old pc. Wont boot. But is temporamental. Sometimes will turn on, make noise, and the dvd drive can open. Other times wont even power up or even the odd time i get to the american trends black screen with some commands like f2 for SETUP , f8 bb popup. Also noticed it said checksum bad

My girlfriends pc this is. It happened when she was using farmville. Got the bsod. PC was working really amazingly beforehand like brand new. Very little software, on it, and no music or movie downloads. No file sharing. Satisfactory AVG etc

bsod.!! arrrggh. I noted down what i could from the first one before it restarted automatically.

PAGE_FAULT_IN_NON-PAGED_AREA

down the page after a bit of warning about recent software or hardware installations or missed windows updates.. this technical info

STOP :0x00000050 (0xEE946856,0x00000001,0x81FQ47D5,0x00000002)

collecting data for crash dump .....
initializing disk for crash dump

After autorestart, it done a repair startup which at first looked like working and everything it seemed fine. So i opened firefox browser which reopened the farmville page that had been on at the previous bsod. Well it happened again except this time it froze. After 10mins not... Read more

A:Newbie bsod. Wont boot, wont even turn on most times, but does sometimes

If I leave it alone for a few hrs, the system might seem like its going to work, the on switch goes blue lit, theres the normal beep it makes, the three lights on the keyboard flash, then i get packard bell screen for split second which gives me options like enter BIOS, but that scares me. Then it will go straight to the American Trends page i explained earlier and wont go further

Then if you switch power off again and see what happens, it may not even power up next time, no blue lit on, a split second of fan noise then nada. Or it may have nothing happen except you can hear the fan running and the dvd drive can open

Of course she cant find her vista disc!!! We will find it 2moro somewhere though. There is no important data on the pc so if it was possible to reinstall vista I would just leave it in to get fixed. I got quoted 25 pounds.

Can anyone help me out or have any clue. My brother had a problem last month with a firefox update which gave him similair trouble. But lucky for him, it resolved itself after 3 days of turning it on/off and hoping for the best

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The other day I decided to turn my envy off for the first time in roughly a week. I usually just leave it on, plugged into the charger, putting it into sleep mode when im not using it. For some reason, ever since then I have not been able to turn it back on. Whenever I press the power button, The power light blinks. The pattern is a single short blink every 3-5 seconds. This continues until I take the battery out. Sometimes, if I leave it be for a day or so, I am able to get the computer to turn on, but It will not boot. I can hear the fan going, see the lights turn on as they are supposed to, however the screen remains black. I am under the impression that this either a hardware issue, or the CPU is just toast. either of which would suck. Normally I would take to a computer shop and have them look at it, but right now I'm serving in Iraq, so im SOL. And yes, I have tried everything under the sun to get it running. I have taken the battery out and left it out for an extended period, tried turning it on with and without the ac adapter plugged in, tried to perform a hard reset, and a combination of all of them.

A:My ENVY 15t will not turn on. I get a blinking power light e...

Last thing to try is remove the cmos (RTC) battery overnight, put it back in, if you get the bios post screen immediately enter the bios and set the date and time (before windows loads)  If you get it working, download the latest bios and install it. Then the latest grahics driver. Service manual for the 15t-1200

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i dont knw how to switch on the wirelss on my Envy











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A:How do I enable (turn on) wireless on my Envy laptop?

 Check the Lights on the F12 key if it is amber that means your wirelss is not on ..try to push the F12 Once it will turn Blue and thn try access the internetthat might help youGood Luck

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Power button on but screen is blank won't come on

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Before bios and OS upgrades the laptop would auto disable the main keyboard when rotated 360 deg for flat touch mode. It will no longer do this creating a problem when in touchpad mode. No settings seem to change this.

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Answer Match 49.98%

My Laptop was working fine. It was plugged in as to charge the battery. I went to bed, got up the next day to use my laptop. I pushed the power button and nothing happens. I made sure the battery was seated correctly and also the plug into the laptop and wall. I also tryed diffrent outlets in my home and nothing.
 
The only thing I ca tell you is that when I press the power button the light next to the power input blinks (3) times and then stops. Nothing more happens. That is all the information I can provide.
 
So can you please help me find a solution? My warranty has since expired.
 
S/N [Personal Information Removed]
P/N G6U51UA#ABA
Model: M7-K111DX
 
V/R
Scott











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A:My Envy Touchscreen M7-k111dx Laptop will not turn on.

Visruth,       I went and looked in the end of the power connector where it connects into the computer, and found the center pin on the power adapter was bent to oneside and this prevented it from seating correctly within the laptop.     I used a flat screw driver from an Eye Glass repair kit and bent it back to the middle.   Vala!     Everything is working fine, computer turned on and battery is charging.     I want to thank you for research and suggestions into my search for answers.    V/R    Scott

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Answer Match 49.98%

My computer will not shut completely off when I shut it down. The light for the wireless internet connect does not go black, it turns orange, saying that it is off but now the orange light does not come off unless I hold the power button down.  Also when my computer goes to sleep, when I press a key to turn it back on, it does not turn on. The screen stays black and the wireless internet connection light is orange. It does not boot back up anymore. 

A:HP wont shut off all the way and sleep mode wont let me turn...

Hi, Try the following. Open Settings and select System.  Select Power and sleep, then click on Additional power settings - in the following window, click on 'Choose what the power button does' in the left hand pane. In the subsequent window, first click on 'Change settings that are currently unavailable' ( near the top of the Window ) and then remove the checkmark from the box against 'Turn on fast start-up (recommended)'.  Click the Save Settings button, then close any open windows and restart the notebook. When windows has reloaded, download the IMEI driver directly from Intel on the following link, unzip the package and run the installer. https://downloadcenter.intel.com/download/26127/Intel-Management-Engine-Consumer-Driver-for-Intel-NU... When the installation has completed, restart the notebook. When the machine has reloaded, re-enable Fast Start-up and reboot the notebook once again - let Windows fully load for a few minutes before checking. Regards, DP-K

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My dell inspiron 3000 series beeps when pressing the power button and wont turn on. It happened about a week ago and when it does, i just leave it alone and then when i try again it turns on.. Now it wont turn on at all. It just keep beeping.

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Answer Match 49.56%

I followed the instructions listed on this page for "performing a Hard Reset or Forced Reset". In particular I followed the "Reset a notebook with a sealed or non-removable battery" section as my laptop has a non-removable battery. However, I did all this to no avail. When I release the power button it produces a brief white light and the F12 button with a "wireless" icon (see attached image below) produces an equally brief orange light simultaneously. I don't know what's going on From what I can gather from this thread, it has to do with the motherboard. Please help me!  I found that this user experienced a similar, if not identical problem with her or his very own HP ENVY Sleekbook 6-1010eo just this month and posted about it, but the thread did not produce an answer. Image of F12 button:

A:Computer won't turn on, motherboard issue? (HP ENVY Sleekboo...

 Hi @badbit, Welcome to the HP Support Community! I have read all of your post's that you linked to on the HP Support Forums.  I see you are having issues with HP ENVY 6-1010eo Sleekbook not starting correctly. Here is an explanation of the flashing lights.  Here is a link to computer won't start for Windows.Plug the power adapter directly into a different wall outlet. Do not plug it into a power strip, surge protector, or secondary power source as this could cause and issue.Have you tried reseating Memory and the HDD?Please let me know how this goes. Click the Thumbs up to give me a Kudos high five, just to say thanks for trying. Thanks. 

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Hi there, I am new to the Forum. I hope you can help me.The original Windows was 8 upgraded to 10.I replaced the bottom cover. The Notebook was working fine before. In the proses I disconnected the CMOSS battery, HD, DVD, WiFi adapter, etc. I have done this before many times.Before assembling all back, as I usually do, I performed a quick test. I connected the LCD, memory, CMOSS battery, on/off button board, keyboard and DC charger.When I pressed the on/off button the led on the on/off board turned on, the CPU fan turned on, the HP logo on the back of the LCD turned on, the LCD screen stays black and the caps lock led start blinking once every 2 or 3 seconds.Because this Notebook was Windows 8 and use UEFI I decided to finish the assembling and try again. It responded the same as before.I can?t believe that the MB is bad; it was OK before replacing the bottom cover. Probably something to do with the UEFI/Windows 10 combination??????What I have tried?1-Hard Reset: no battery, no DC charger and pressing on/off button for 15 seconds.2-Disconected the CMOSS battery for several hours.3-Turning on and hitting the Esc, F12,F11,F10? button many times (all the F buttons).

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When plugged in, the power-led near the power connector is white.  Pressing the power button results in a single blink on the power botton LED and a simultaneous blink on the CAPS Lock key.   (when power connector is plugged in or not) Attempts to reset i.e. hold down on the power buton, hold down on the power and mute button,  for 15 seconds etc.   have no effect. Any help would be appreciated.  This computer is 13 months old.

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hello i was wondering if i could get rid this amd discrete gpu  from my laptop and replace it with some nvidia card??? can it be done? i'm sick with AMD's crap... i believe that AMD will bankrupt any time soon because of low quality and crappy-non existent support!!my hybrid gpu setup is :00:02.0 VGA compatible controller: Intel Corporation 3rd Gen Core processor Graphics Controller01:00.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] Thames [Radeon HD 7500M/7600M Series] 

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A few days ago I tried switching on my laptop but it didn't start up. The only light that showed was the led that showed it was charging when I plugged in the power cable (the led turned white when the battery was fully charged). With the full charge I tried switching it on but it didn't even blink.The laptop's only a few months old and it was working perfectly the day before.Any help would be appreciated. Thanks!

A:My envy x360(m6-w103dx) with full battery won't turn on

If the power adapter is connected, what color is the led?Is it a solid color or is it blibking?  hard reset: Try both of the followingPress and hold the power button for 15 seconds.Press and hold the power and mute buttons for 15 seconds.   

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I put my laptop on sleep mode. I later then try to on it . However, it has no reaction. I tried to power off it by holding onto the Power button, but it couldnt off.I then took the batt off, the power button is off, i then try to on it again. But it does not work. Though the adapter is working.( lights seen) . I could not on it. I tried the method given on youtube . Still not working. Any advice can you give me ?

A:Hp Envy Laptop (touchscreen) Sleep mode but cant turn on. I ...

Send me via email will be good too

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Computer fully charged but won't turn on. Bought for school a few months ago. I have very little hours on it. My class started now I can't turn on. Please any advise.Can I return for repair?

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I have recently been painting my room and for the past... week or so my Emachines has been turned off. I have never had any problems with it before and when I went to trun it on today the two lights on the front just flickered on and off really rapidly and the fan started and it made a "clicking" sound. I have tried a lot of things and I cannot get this thing to even boot up.

PLEASE HELP ME
thanks
 

A:T Series Emachine wont start

There are 27 models of eMachines built since 2004 that suffer motherboard failure, due to defective manufacturing processes in Korea and Singapore. The failed motherboard causes the power supply to short out... ruining both. The replacement is $159.95 for the motherboard and $65 for the power supply, and both are out of stock at eMachines.
Which model do you have, and how long have you had it.
The memory, modem, hard drive, cpu, cpu fan, and optical drives remain good... if you can find another motherboard that can use the memory and cpu.
 

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Answer Match 49.14%

One night, a couple months ago, I was trying to play a game with a friend when my computer just turned off. It wouldn't turn back on. The next day I was able to get it to come back on and it had some boot message, but I didn't have time to read it before it booted. It was on but wouldn't charge. I turned it off to conserve battery a couple more times before it was permanently dead.I have tried hard reset, but I get absolutely no reaction from my computer.I have replace the internal DC power adapter, but the computer stills doesn't respond (also retried hard reset). So the motherboard should be getting power, but my computer doesn't turn on, charge, or blink. It worked initially after dying, so why doesn't it work now?What kind of options do I have? I would love to send it in to HP to repair (as long as it doesn't cost more than $400), but I have had any luck contacting HP support yet.My computer is out of warranty.

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Answer Match 49.14%

Hi!, my envy 15 j100 doesn't turn on and the power light is fixed, wireless light is orange and the shift key blinks twice.

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Answer Match 49.14%

Hello all. First timer here.  I've had my HP Envy for only a year and it won't turn on.  Nothing out of the ordinary happened to it, but when I plugged in the power source and push the power button, the light next to the power input hole flashes 3 times.  I tried letting it sit overnight to see if it was just drained, but still no change.  I took battery out, plugged power cord into laptop and still nothing.  We use wifi as our internet connection and didn't receive and error messages or warnings before this happened. I'm not sure if it's just the power cord itself or something with the laptop. Thanks for any and all help!!! Joe

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Answer Match 48.72%

i can load the nascar 2003 series game with no problems, then when you put the disk in the drive and close it, yiu get the spinning disk on the desk top for about one minute then it stops and i get a message saying could not authenticate original disk in time.i have heard that the samsug dvd rom sd 616e drive that i have may have a conflict with the security file on the disk. i have tried to download new firmware but do not know how to install it can someone help me?
 

A:nascar 2003 series wont start

What type of file is the firmware. If it's an exe you should be able to open it and follow instructions.
 

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Answer Match 48.72%

I just got my grandmas old computer, and i restored the system because of all the useless junk she had on it. When i did that, i must have uninstalled the audio for the computer. Now my sound wont work. Can someone please help me?? Thanks!
 

A:JBL platinum series speakers wont work. *HELP!*

You need to install the motherboard and chipset and other drivers but we can't help you fiond them because you have told us nothing about the computer but it is old.
 

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Answer Match 48.72%

Hello I am using a ati radeon xpress 200 series graphics card

I installed Windows 7 in Jan this year, never had a problem - until today - the theme as re-set itself to the old windows version and it will not allow me to select any other theme (which it has been running fine still Jan - up until today??)

The probelm states - the current video card cannot display aero effects (even though it has been for a few months?)

PLease can you help - I have tried looking through websites but to find no help there

Hope someone can help me (new to this forum today )

A:ati radeon xpress 200 series wont let me use aero

Did you update your video drivers, or did Windows update install them automatically today?

If so, you may need to refresh your WEI index score

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Answer Match 48.72%

I have had a series of ntoskrnl bsod and used bluescreen viewer to, come to the conclusion that it is a ram issue, the only time It would happen would be when I would open up a game and within 2 mins it would bsod. All of my drivers were up to date and when I try to start my PC now It dosen't boot. The power and everything comes on I can hear the harddrive but none of the fans come on, except for the video cards fan, the cpu and the case fans do not. To turn it off I have to manualy swich the power off in the back the power button on the front of the Pc dosen't do the trick but it will turn the pc on?

I am at a loss i have some older ram I am going to try to stick in there and see if it will boot up at all, I dont know if bad ram will cause it to just not boot at all?

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Answer Match 48.72%

hi i have a hp 11o desktop pccan someone ples tell me how to boot from a memstick ples

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Answer Match 47.88%

please help me, i reformat my HP 110 Desktop PC Series, but the problem is, the CD needed for installation was lost, how can i retrieve the Product Key? Serial Number : 4CE33904M1 / Product Numer : H6L44AA / Model Number : 110-012d / OS Windows 8

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Answer Match 47.88%

hi i am new to this so please excuse if i am naive. when i switch the wifi on it has a think for about 5 seconds (rotating dots) then switches off. does anyone know if i am missing something like a manual switch or something? please help. If HP are monitoring this, what do i do? do i take it back to where i got it for  refund? or is there a solution? tia

A:hp envy wi fi wont switch on

Hi,I m nit professional, but if you go to command prompt - press win button + x, it will appear black window type there ipconfig /all press enter. You will discover ip addresses of your network cards as well as ip address of your router. Check ip address of your wifi adapter if there is no so your card is disabled. So it means you need to go to network adapter options and check if you did not set up your ip address manually. If so please change it to receiving ip address automaticaly. If this doesn t work and your wifi card has automatic dhcp so go back to command prompt and type there ipconfig /release press enter and after just type ipconfig /renew.this might help to renew your ip address (in case it is stucked somehow)my envy doesn t have any hw button to switch on off network cards.let me know it that helped.Ivanbesides don t let HP support remotely to change config of your computer, because you can experience the same misery support as I did and my envy is not working since June 14th. It was all HP support fail. 

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Answer Match 47.88%

Spoiler (Highlight to read)  hello can you help plz i bought an hp envy 27 inch all in one pc in april 2016and 2 days ago i turned it on in the morning and it wouldnt start windows at allwas saying trying to repair i tried everything but nothing would work,so i went on chat with hp and said i would like it picked up and repaired but the guy said no you will have to buy the recovery usb stick so i bought it and it came today i have sat all day and night trying every option there is to get the media to start up and it just wont boot up into it at all.im at my wits end its cost me 1600.00 2 months ago and this it just wouldnt come on again would any one please be able to help me with this please.thankyou 

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Answer Match 47.88%

We have a wireless router so our iMac reflects a wifi signal so that our ipods etc can access the wifi. I purchased a vaio e series yesterday and connect seem to connect it to the wireless netwrork, whenever I select our computers network from the lists of avalible networks a new window appears which says ''windows was unable to connect to ________ iMac" Ive tried almost everything and spent hours on it yesterdat trying to fix it. I then went to my friends house and used their wifi so I know there is nothing wrong with the computers ability to connect. Am I making a mistake? If you could take me through the steps on how to acces the wifi it would be greatly appreciated
 

A:My new VAIO e series laptop wont connect to my iMacs wifi

if you have a wireless router why are you not just connecting directly to the wireless router - no need to use the imac ?
 

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Answer Match 47.88%

I have been trying to play Neverwinter NIghts on my laptop for a few days now and every time I launch the game, I get  notification that the resolution is not optimal and then I get a message saying "the game has stopped" I have uninstalled and reinstalled the game twice with no sign of a fix. I called dell and they said there were corrupt files but that I had to pay them $250+ for the software warranty. I have been playing this game for months and it has never been a problem until now. Games are usually slow but they never crash this badly. Does anyone know what I can do or do I just have to pay out a bunch of money? Also there are problems with the headphones jack sometimes not playing audio through headphones, but through the regular speakers, any fix to that? I'm not happy that it has so many problems already (its only like 8 months old). Thanks!

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Answer Match 47.46%

I bought the laptop used. it appeared the battery wsdead. I bought a new battery. The battery would stay at 53 percent and when i would unplug the charger it would immediatly shut off. i troubleshooted in the device manager and reset the laptop. Nothing happened. I reset a second time and the battery was charging and the laptop would run off battery power. this soon stopped working. I continued to troubleshoot. i got it to charge again and run off battery power but now it will again not run off battery power. the battery is now at 74 percent so i know at some piont charging was happening. this is very frustrating. Iv built a gaming pc jst recently and i feel like i should be able to figure this out. Any help would be much appreciated.

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Answer Match 47.46%

?Constantly receive this message when on the internet...on a brand new H50 desktop?? Hmm, we can't reach this page.Try thisMake sure you?ve got the right web address: http://www.puritan.comRefresh the pageSearch for what you want

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Answer Match 47.46%

Hi there,

My PC is reasonably mature now and after getting a few BSOD's I just thought I was getting a little unlucky every so often. However they are now increasing in frequency and I can't seem to see a recurring theme in-between them.

ALEX-PC-Sun_07_02_16_223126_00.zip

Here's the log file. Hope it helps. I'm happy to provide any more info required.

Thanks a lot for any help at all in advance

A:A series of BSOD's during games and on the desktop

Please make sure to remove all pirated stuff from your system before we can start troubleshooting.

Code:
+++ WER1 +++:
Fault bucket 128944370255, type 5
Event Name: CLR20r3
Response: Not available
Cab Id: 0

Problem signature:
P1: AutoKMS.exe // Only variant I know of autokms is a crack variant
P2: 2.5.2.0
P3: 53c9a9a0
P4: mscorlib
P5: 4.6.127.1
P6: 561da691
P7: 1514
P8: 22
P9: System.FormatException
P10:

0 more replies
Answer Match 47.46%

I bought a new hp envy x2 about a week ago. Everything worked fine until my keyboard power light started blinking orange. It did that for a few days then the keyboard just went dead. It seems to me the keyboard is not charching while connected to the tablet. Any advice would be appreciated.

A:envy x2 keyboard wont charge

Hi @moj6 , Thank you for visiting the HP Support Forums and Welcome. I have looked into your issue about your HP ENVY x2 and keyboard not charging. Here is a link to a document for troubleshooting. Plug the power adapter directly into a functioning wall outlet. Do not plug it into a power strip, surge protector, or secondary power source as this could cause and issue.If this does not help please feel free to call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link to get the support number for your region. They will be happy to assist you immediately.Thanks.

9 more replies
Answer Match 47.46%

Hi everyone, just to report I am facing exactly the same issue with the Envy X2 13-inch 2-in-1 (model 13-j020ca) I gave to my wife.It started happening a couple of weeks ago, without apparent root cause, but it seems related with the magnetic connector between tablet and keyboard.  After trying everything posted on this thread I finally gave up and I am considering to buy a cheaper Keyboard/Mouse combo (whatever option is better and reliable than paying an original keyboard replacement that probably will be failing like the many others around the world).What really grinds my gears (sorry BTW for the expression) is using my hard earned bucks, choosing and trusting a global and recognized brand like HP and not getting any official response about this issue. I live in Chile and when I contact local HP support they don't have any idea about this issue (perhaps they don't read their own HP Support forum). At the end of the day I have a half 2-in-1 Notebook which I can only use as a tablet. It's really annoying. I hope HP can give us an official explanation of this issue, in the meantime you guys keep up the good work and thanks for the advices given. 

A:Re: envy x2 keyboard wont charge

Hi @cchoiz, Thank  you for your inquiry. I grasp that your keyboard will not charge and you are unable to use it.  You contacted HP Support in Chile but they did not seem to know how to resolve the issue for you. Here is a link that may help. HP Notebook PCs - Troubleshooting Problems with Docking Stations.  Please let me know if this helped.  If this post helped you to resolve the issue, please pay it forward by clicking "Accept as Solution", to the right of the Thumbs up icon. You can click the ?Thumbs Up Icon? to show gratitude!

1 more replies
Answer Match 47.46%

The computer one day turned on saying the cmos was reset and I would have to boot into windows or it would take me to system repair. The computer would remain powered on for a few minutes shopwing 0% charging then it would just die. Once turned off it would show an orange light then a blinking white light then a solid light then maybe an orange light again then it would show no light! So I got a smart charger and it turned on again showing 0% charging then it shut off. Afterwards it appeared to have a solid orange light so I let it charge for a while. Once I attempted to boot it again, it made the power on vibration but still shows a black screen and now no charging indicator is on. I dont know what to do and have no warranty but if someone has a similar problem or a solution to the problem please share.

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Answer Match 47.46%

Same happening to me! Happened right from the get-go but only every few months. Had for 18 months now. Solo business so cannot be without it will try asking for replacement keyboard as still under warranty. The whole idea of this computer for me is the handy size so separate wireless just adds bulk to transport.

A:Re: envy x2 keyboard wont charge

HI @miranda2016, Welcome to the HP Forum!  It is a terrific place to find answers and tips! For you to have the best experience on the HP forum, I would like to direct your attention to the HP Forums Guide. First Time Here? Learn How to Post and More.What is your precise model of HP notebook? HP Notebook PCs - How Do I Find My Model Number, Serial Number or Product Number? What operating system are you running? I gather you have an issue with the base (keyboard) section not charging. You also mentioned the wireless, are you having an issue with it also? Here is a link to HP Notebook PCs - Battery Does Not Power Notebook or Hold a Charge. If you are having a difficulty with the wireless please review this post by @Greak-Deku Tree  Common fixes for wireless connectivity issues. You also mentioned contacting HP Support as you are under warranty. Contact HP Support  Fill out the online form and follow the prompts. Please keep me updated on the outcome. Thank you for participating in the HP Forums! We want to help you as well as others who may experience a similar issue. Please consider marking the post that resolves your issue as "Accept as Solution?  to help other community members! To say thanks for the assistance, please click the ?Thumbs Up Icon? below.

1 more replies
Answer Match 47.46%

My husband and I just purchased the Envy 360 and the screens wont rotate to tablet or tent mode have looked at the settings and the screen rotation is greyed out. What can we do to get them to work.

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Answer Match 47.04%

i took my computer apart and cleaned the insides and put it back together and now it doesnt turn on. what went wrong??
 

A:computer wont turn on at all!! wont do anything

Computer won't start troubleshooting suggestions

Hi,
Try each one in this general order until problem is fixed:
1) check all your connections including your memory, power connectors, cards, fans and ensure the 4-pin connector for your CPU is installed if your system requires it. If you have removed your memory, make sure it is the correct slot(s). Not all slots work. I don't know if this will prevent the computer from trying to boot. At any rate, every motherboard manual details exactly how RAM should be installed for that particular board. If problem persists:
2) test the power connection with a lamp
3) make sure your on/off switch (if you have one) on your power supply is ON
4) remove the cables from ALL drives and restart
5) also remove unnecessary cards and non-cpu fans
6) Borrow a power supply (sufficient power and appropriate 20 or 24-pin connection)

I've seen this happen when a connector is improperly placed. The motherboard and/or power supply can detect an inappropriate power surge and not even start.
Some people have accidentally joined power connectors to each other, usually when hooking up system fans.

Your system can turn on and start booting to the BIOS with only the motherboard, a power supply and I assume some RAM (though I'm not positive the RAM is requied). It does not even need the monitor, although you obviously won't see what is happening but you will hear the power supply start. In general, with such a fault if the... Read more

1 more replies
Answer Match 47.04%

I have an ACER M4 Series, Veriton desktop PC, Model number M4618G-Ui5240W.  The PC has an Inter Core i5-2400 CPU @ 3.10 GHz, 4 GB of Ram and a 32 bit Operating System .  I am running Windows 10. Recently it has begun failing during normal operations.  The top of the monitor will flicker with horizontal lines corrupting the video image, followed by loss of output to the monitor which goes blank.  The PC then either freezes with an annoying beeping sound that continues until I perform a hard shutdown or it completely shuts itself down. Any ideas what is causing this or what I can do to correct this issue?



Chuck

A:I have an ACER M4 Series, Veriton desktop PC, Mode...

let's try with some basic test. windows logo key + stypemem window memory test will appear as first result, click it and run a memory test, so we can check if it's a ram issue.

4 more replies
Answer Match 47.04%

I'm having Windows Vista home edition on my HP laptop. The issue is, after I signon as Admin or Guest, I just get a dark /balnk screen and no desktop background or any icons, no taskbar etc.

I can access task manager by pressing (ALT+CTRL+DEL), therefore I can bring up the desktop (all icons and taskbar, system tray, quick launch) by initiating the task (explorer.exe) manually from New Task tab.

Please help to get rid of this issue.

Thanks,
Paresh.
 

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Answer Match 47.04%

How to clear power-on password of HP desktop 110-a04 series pc?

A:how to clear power-on password of HP 110 desktop PC series

Hi, Please try 3 times then post back error code Regards.

1 more replies
Answer Match 47.04%

Model SVE151G11L. I do not want to delete the contents on the HDD so reloading the OS will only be a last resort. When i power on first screen shows:
 

 
Automatic Repair
Automatic repair couldn't repair your pc
 
 

I then choose Advanced Options which shows 4 options:
 

 
Continue- Exit and continue to windows 8
Use a Device- Use a USB device, network connection or windows Recovery DVD
Troubleshoot- Refresh or reset your pc, or use advanced tools
Turn off your pc
 
 

 
Anything I can do here to get back to windows without losing any files please? I don't wish to use the Troubleshooting option if it will erase any files on the HDD?

A:Sony Vaio E series Laptop cannot go to desktop

You should be able to "refresh" your pc without losing your files. Im not sure about programs, but personal files you shouldnt lose. This should  work, I have done it myself and the Microsoft website also says it will not remove personal files when you choose this option. But I will say do it at your own risk. If it works, back up your personal information onto an external media for safe keeping incase something like this happens again.

7 more replies
Answer Match 47.04%

Gentlemen/Ladies: I am strongly considering the purchase of above HP Desktop. I will use the system for surfing the web and video and photo editing. I am a novice in the area of video and photo editing. I am taking up the craft as a hobby and see where it takes me. The primary components of the system will be as follows:

- Windows 7 Home Premium (Upgrading to Windows 8 when available)
- Processor:3rd Generation Intel(R) Core(TM) i7-3770K quad-core processor [3.5GHz, 8MB Shared Cache]
- Memory: 16GB DDR3
- HD: 256GB SSD + 1 TB 7200 HD
- GPU: 2GB Nvidia GeForce GTX680 [DVI, HDMI and VGA via adapter]
- Power Supply: 600 Watt
- Liquid Cooling Solution
- Monitor: Looking at Dell 27"2560x1440

The system comes equipped with Adobe Photoshop and Adobe Premiere 10

HP's Phoenix series is a favorite of some gamers. I was considering an Imac but decided against it because I wanted to stay with a PC. My question to the forum is are these components a little overkill? The price is not a barrier for me.

A:Is the HP-HPE h9-1210t Phoenix series Desktop Overkill for Me

I guess it will depend on how much video editing you end up doing. It is absolutely overkill for surfing the web, and overkill if you only do a little photo editing. The extra cores will help with the video editing, but you will never use them surfing the web. Even if you do gaming it will not help much. Games rarely use 4 cores of a processer. If you want a system like that, you would be better off building it yourself. It really isn't as hard as most people think and you will get better quality components, and exactly what you want. And you always have the experts here in chosing components and assembling the computer.

1 more replies
Answer Match 47.04%

I have an ACER M4 Series, Veriton desktop PC, Model number M4618G-Ui5240W.  The PC has an Inter Core i5-2400 CPU @ 3.10 GHz, 4 GB of Ram and a 32 bit Operating System .  I am running Windows 10. Recently it has begun failing during normal operations.  The top of the monitor will flicker with horizontal lines corrupting the video image, followed by loss of output to the monitor which goes blank.  The PC then either freezes with an annoying beeping sound that continues until I perform a hard shutdown or it completely shuts itself down. Any ideas what is causing this or what I can do to correct this issue?




Chuck

A:I have an ACER M4 Series, Veriton desktop PC, Mode...

let's try with some basic test. windows logo key + stypemem window memory test will appear as first result, click it and run a memory test, so we can check if it's a ram issue.

4 more replies
Answer Match 47.04%

My sound was working fine until i uploaded a video on movie maker to edit it and all of a sudden when i played the video it made a loud buzzing noise. At first i just thought it was the video, but then found out it happened to everything that played any sound. Now it wont even make the buzzing sound, it just won't play anything at all. It has a small red x over the sound button on the bottom right of the screen. I have tried to troubleshoot it but it says another driver needs to be installed, I click fix this problem and then it states that there is an error. What can i do to fix this?? please help!        

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