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gwx upgrade struck on "check your PC" and media tool upgrade fails.

Q: gwx upgrade struck on "check your PC" and media tool upgrade fails.

I'm trying to upgrade my old laptop to windows 10. Its currently running Windows 8.1 pro x64. Resources are no problem, its a core2 duo, 8 GB RAM, discreet ATI video card and plenty of space on 1TB hard drive.

Upgrade using windows update (triggered by GWX.exe) gets the everything downloaded, then does the "Preparing for installation" part, then gets to this screen:

If I click "Check your PC", it goes right back into downloading and preparing the installation and ends up back at this screen. There seems to be no way to get out of the loop.

So I tried using media creation tool. That process gets me through the setup counting up to 100%, then says "your PC will restart in a few moments. Then just this:

"Windows 10 installation has failed", no more clues, that's it , its over.

Does anyone know how to get around this or where to find a log file that gives more of a clue?

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Answer Match 107.1%

Hi there!
First of all thanks for the great toturial and the forum.

I tried to do the in-place upgrade from Windows 10 (build 1607) in order to "repair" my system (there are some quirks I want to get rid off) using a freshly created USB (as per description), but it fails with the message "make sure that there is enough disk space available in your PC" (rough translation from german; see attached screenshot) without any further information.

It then automatically cycles back to the question on how to install (i.e. with keeping data and apps or without) and then back into the above mentioned error message.

This is what I already tried or made sure of prerequisites needed:
I have made sure that there is definitely enough disk space available.My C: partition (where windows resides on) is 106 GB large and has currently over 58 GB of free space available.The system partition that is supposed to be 350 MB is still 350 MB (I read something about this potentially being reduced to 100 MB by other tools ...).I have deinstalled the Kaspersky anti virus tool (reinstalled it now after several tries with no success).I have disabled (i.e. fully decrypted) the disk encryption bitlocker on all disks.

My partitions (as seen from "Mini Tool Partition Wizard" and "Disk Manager"):
Do you have any ideas on what else could be wrong?
What intrigues me most is the fact that there is no further information in the error message on what or where is missing... Read more

A:In-Place Upgrade fails with message "not enough disk space"

Hi, Mark and welcome to Ten Forums.
Have you tried to mount the ISO in File Explore, instead if using an USB stick?
I just download the current ISO here: Windows 10 ISO , mount it in File Explorer and run the setup.exe.

22 more replies
Answer Match 107.1%

Posted this on other websites without much luck. Hopefully there's some hope posting here.

As titled, I'm trying to do a repair install of Windows 7. Current install and license are from Win 7 Family Pack (Home Prem x64). Installed SP1 since then. Attempting to perform a repair install from the Home Prem x64 TechNet ISO (X17-24209.iso), burned to a flash drive. Everything works great, up until it fails nearing the end of the upgrade and then rolls back.

It gets through several reboots, all the way up to the 4th phase, "Installing Features and Updates" before giving up. It then gives the message "The upgrade was not successful. Your previous version of Windows is being restored. Do not restart your computer during this time." Thankfully, it successfully restores, boots back up, and then gives a bubble to that effect.

Another site suggested it could be Windows Update failing. I installed a patch to ensure it was functioning. So I doubt it's Windows Update.

Perhaps these logs help:

setuperr.log -

WindowsUpdate.log -

Any ideas?

A:Repair Install Fails, Then Reverts - "The upgrade was not successful."

I'm not repair and install expert but when I do one this is what I use and it works. Read through this it should help.

Repair Install

9 more replies
Answer Match 105.84%

I wanted to upgrade Windows 10 November Update to Anniversary Update. I ran the Windows 10 Upgrade Tool and it said "Display is not compatible"

Graphics Card: Intel HD Graphics
Direct X 12
1st Monitor: 1920x1080
2nd Monitor: 1360x768

Thank you!

A:Windows 10 Upgrade Tool says "Display is not compatible"

You might check to see if you have any remote access drivers installed like LogMeIn, Teamviewer, GoToMyPC, etc. Look for them in Device Manager and just delete/uninstall them.

You can always reinstall anything if still needed.

2 more replies
Answer Match 100.8%

As you're aware, Vista had the 'capability' to do a clean install using the Upgrade DVD.

You could boot from DVD, do a clean install, not validate, then when in Windows, go to the DVD drive and install again, this time doing an upgrade and then validate.

This seemed to be kosher as reported on many sites. I know people who did it and all was well. Their Vista PCs run fine, and are completely up to date with regards to SPs and updates.

So, for an Upgrade price, it was possible to do a fresh install...will Win7 have this capability do you think?

Sorry if this has been covered....


A:Use "Upgrade" Media to do a clean install

Rod, there are different opinions about it and apparenlty MS has not released a definite statement (not that I know of). Most people (experienced ones) say yes, but the final answer will only be known for sure on the 22nd

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Answer Match 100.8%

In an emergency we recently purchased a computer at a local dealer. The system came with XP Media Center 2002 pre-installed and was put to use immediately instead of first installing our corporate version of XP Pro SP2. Since Media Center is not able to join a domain, we have tried to upgrade it to XP Pro SP2. However, none of our licensed CD keys work for an upgrade and we seem to be stuck with performing a clean installation . Since this machine is used for data acquisition on an instrument, we would like to avoid the downtime involved in re-installing and re-configuring all of the required software. Does anyone know of a way to perform this upgrade?

Thanks in advance...

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Answer Match 97.02%

Interesting issue. Have a Win7 x64 ultimate oem box, lost the original key, replaced motherboard, cpu, bought a retail copy and key, used the key to activate to get the nag screens without using a program to circumvent. This was a couple years ago.


I can't do an in place upgrade/repair. The option for "upgrade" never shows up. It will allow me to install on any of my hdd or in a new folder on my ssd. The system as a whole is usable and has no major issue that I can see other than this one. It may also be notable that the installation DOES NOT check for updates before moving on to the license agreement and partition check.

It will not upgrade to 10, either. It gets as far as setting up temporary files then crashes to the desktop. The reason behind the 7 reinstallation was to correct any issues with the OS that may be causing the 10 installation issue.

Any ideas? I've done the basics, malware free, chkdsk, my checksur log is pretty f-ed up for windows updates. I'm thinking that's probably not the cause, however.

A:Overlay/repair/in place upgrade - no "upgrade" option

Hello fxdmusic Welcome to the Seven Forums! No upgrade to repair option?

Well I won't recommend a repair of the present installation but seeing a fresh copy of 7 go on and grabbing SP1 required if you are planning to move onto to W10! Presently I have a working dual boot of both 7 and 10 across two separate hard drives where the second first seeing a clone of the previous 7 host drive now set as the second in 10's BCD boot order had failed on the spot to see the upgrade go on! What?

Following the failed first few attempts where the clone was thought to be the problem preventing the upgrade from completion when just after the first restart once the setup files had been copied to the drive from the usb installation key the Media Creation tool first used and later a 3rd party program for seeing another iso single not combination 32/64bit for 10 Pro that went onto a 16gb flash drive but seeing both 32bit and 64bit downloads the 32bit for a planned VM project later it wasn't either usb key or the second fresh install of 7 to the second drive.

But?! it was discovered that two storage and backup drives were what were seeing the newer version's boot files and temporary set up folders placed on them! Do you have any other hard drives internal or external plugged in while trying to upgrade? Unplug those before trying again!

Before I ended up taking a good look at the clean install guide seen at Ten Forums one of the other sites seen at Windows 10 Tutorials[2]=Installation%20and... Read more

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Answer Match 95.34%

To be honest, I just downloaded Windows Update Readiness Tool because my "Turn Windows Feature On or Off" shows up blank every time I open it just like the picture attached.

So, I researched that the way to fix it is by installing Windows Update Readiness Tool, and so, I did. But, when I try to install, it LITERALLY "fails" to do so (as seen on the other pic) . Can anyone help me resolve this problem? I want a concrete answer with steps for me to follow. I don't care however complicated those steps may be, as long as they definitely fix the issue.

Thanks to all who help

A:Windows Update Readiness Tool Literally "Fails" to install

Run sfc /scan now using option 2 in this tutorial: SFC /SCANNOW Command - System File Checker

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Answer Match 94.5%

Is the time to "Upgrade from vista to 7 supposed to be wayyy longer then it would to do jsut a clean install? (For example, hanging at 18% for a while while installing during upgrade)

(posting this since i cant get any replies to a previous topic)

A:Install time difference between "Upgrade" and "Custom"

The upgrade process will always be longer, and sometimes considerably. The upgrade process has to move/relocate previous files and keep certain registry entries based on software already installed. Did the upgrade eventually complete? (it's a silly question but you could be dual booting). If not then it could be a bad burn and your systems is taking it's time trying to read the install files from the DVD.

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Answer Match 94.5%

Can you clean install to a different partition (I got XP on C and planing putting Vista on D) with the "Upgrade" version of vista or no you cant.

Based on this:
Its not.

A:No "clean install" in "Upgrade" version of Vista

Ether you have to format your hd or put it over xp
P.S you need xp product coad if you clean install the hd

4 more replies
Answer Match 91.14%

Just tried to create a bootable CD using Partition Wizard Professional's "Bootable Media Builder", and it failed to write anything to the CD.

==> This is Partition Wizard Professional 9's BMB feature, with the Jan 14 2015 build of the v9 product.

Tried it on two PC's, and it failed identically on both.

I've sent an email to Minitool support reporting this. Hopefully they'll respond with instructions as to what I'm doing wrong, or admission of this major flaw in this initial product release.

Can anybody else confirm that they see the same failure? Or does it work for you?

A:Partition Wizard Pro 9 "Bootable Media Builder" fails to burn CD

Did you buy a license for the Professional version - $39?

Or did you download the demo version and trying to create a bootable CD with it which may not be possible?

9 more replies
Answer Match 90.72%

I have a Dell Dimension 8400 with XP professional which has been acting a little strange, so I logged on to the Dell support site, and ran their PC check up tool and my PC failed the "1394 bus reset test"!! I have no idea what this means, and as my warranty has run out I am finding it difficult to get any help from Dell. That may not be Dell's fault, but my inability to navigate their site.
Anyone have any ideas as to what is the problem ? I'm also having a problem with my media player 11 i.e. it has no sound and comes up with an error message telling me that there's something wrong with the MP11 driver, but when I go onto the the website and download the newer driver, I cant install it. Could these problems be connected ?

A:"Failed" Dell PC check up tool

16 more replies
Answer Match 90.3%

I owned Windows 10 PRO, which is installed on my laptop right now.

I want to reinstall Windows 10 on my laptop (including DISKPART format) from bootable USB media, so I downloaded the Windows Media Creation Tool from Microsoft's site.

But when i'm getting to the part of choosing language, edition and architecture - In 'edition' there are only "Windows 10" and "Windows 10 N" options. No option for PRO edition.

I remember few month ago when I used the tool - there was option for PRO edition.
So my question is - If i'm making a bootable USB with "Windows 10" edition, and install windows from it after full format:

- Will my license (PRO edition) be automatically activated? Without issues or entering a product key? (I don't have one for WIN10 because I've upgraded from 8.1.. Few months ago It activated my windows automatically when I've installed from bootable USB after format..)

- Will I get all the PRO features automatically?

A:Why there's no "PRO" eddition option in Windows Media Creation Tool?

The ISO contains home and Pro.

If you had 8.1 Pro then it will find this key in the BIOS and install 10 Pro automatically. You can skip entering the key if it asks you and it will activate automatically.

If you had 8.1 Home then (if it finds this key in BIOS) it will install 10 home. If it finds no key in BIOS (if you had 7 originally before 8.1 for example) it will ask you what you want to install.

What OS version(s) did you have in the past on this PC (including when you bought it). Did you buy it with 8.1 Pro?

You can also run Showkey - Windows 10 Forums before you start to see what keys it can find (it will show any original key as well as the generic 10 Pro one which ends 3V66T).

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Answer Match 89.88%

When I found out Windows 10 had come out, the Get Windows 10 App was not on my taskbar in the bottom right. I am running Windows 7 SP1 64-Bit and my system is up to date. So I decided to head over to and
download the media creation tool (x64), and I ran it. Once it got to 99% of "Downloading Windows 10", it said "This tool cannot be run on this computer. I have no malware, viruses or anything of the sort, and am connected to the Internet. So
I went in to Safe Mode with Networking and ran the tool then. It didn't even get to 5% before saying the same message as before. Is there any way of fixing this?

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Answer Match 87.78%

can someone help me here i was fixing my friend computer because he had a virus and since i had no option but to restore his toshiba the same way i did to my VAIO , Deleting everything in the harddrive i did it. and I din't mess with anything else and now i am getting an error satying"PXE-E61 Media Test Failure, Check Cable"

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Answer Match 87.78%


This is a Dell Vostro V13. I've sent this thing off to Dell twice, they reinstall Windows (which is mystifying.), it last a few weeks, crashes again. Now I'm, of course, out of the warranty window. What a coincidence.

The hard drive is not dead, and the monitor works. I can remove the HD, cable it to another computer, it spins up fine, all files intact, and the LCD appears perfectly normally in BIOS.

I don't know if this is in any way related, but in the interest of thoroughness, i'm always on the Net (firefox) when it crashes.

But then, I'm always on the Net...

A shiny new Porsche (matchbox :) for anyone who solves this mystery.

Thank you,


A:pxe-e61 media test failure check cable (diagn: "EDID EEPROM")




Bueller... Bueller...

2 more replies
Answer Match 87.78%

I have a Micron Client-Pro that is getting Specifically a "Media test failure, check cable" error but I booted one time out of several and saw a CMOS battery low error.

The machine is booting into DOS but no further. When I try and hit F1 to get into the BIOS it only takes me in a circle and brings up the "Media test..." page again untill it comes to some page asking for my "Current Password:" That of course dosn't work when I type it in.

So tell me is there any hope for this poor old machine? If I can't even check the BIOS settings I don't have a clue what I could do. I want to try and re-load it but if the battery is low enough that it won't boot properly then I don't even know if that will work. Any advice?

A:Micron Client-Pro getting "Media test failure, check cable" error

I think that if you replace the battery (be careful not to break any legs off) it would boot up again. You will have to re-setup your BIOS if you made any changes before.

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Answer Match 87.78%

Please forgive my computer ignorance, i'm on my last leg here. I have a laptop (Compaq Armada M700) Microsoft XP Professional is the OS and it just wont boot AT ALL..

When I start I get the COMPAQ screen and it looks as if it's going to boot, but then I get this:

PXE-E61: Media Test Failure, Check Cable

I have tried Boot Disk, Restore Disk, the system just doesn't seem to want to read from the disk drive either... When I do that it gives me the "Non-System disk or disk error replace and strike any key when ready" message...

After I do that, it just flashes the laptop screen repeatedly and pops back up the SAME MESSAGE

Keep in mind, there are no disk installed at this time, and the only thing connected to the laptop is the AC Power Cord...

What can I do to get it to boot??

I'll even WIPE the HardDrive and reload the XP Software if need be, I just need to get around this "PXE-E61: Media Test Failure, Check Cable" message..

Any help would be GREATLY appreciated..

A:[SOLVED] "PXE-E61 Media Test Failure, Check Cable" Error Message

16 more replies
Answer Match 87.36%

Hi, I've been trying to get my computer to boot up (you can see the few threads I've made in order to get it to do this, haha).

Anyways, I've come across a new error, surprise surprise!

It reads:

Intel UNDI, PXE-2.0 (build 082)
Copyright (C) 1997-2000 Intel Corporation

For Realtek RTL8139(A/B/C)/RTL8130 PCI Fast Ethernet Controller v2.21 (010425)
PXE-E61: Media test failure, check cable


And it just keeps repeating that - over and over and over.

Please help!

A:"Media test failure, check cable?"

Go into BIOS and make sure that the system isn't trying to boot from the network (LAN) card.

1 more replies
Answer Match 86.94%

I selected "Install updates and shut down" and the next morning my Win7 PC wasn't recognizing my hard drive according to BIOS. Now what? Do I need to get a new hard drive or can I fix the problem myself?

A:Hard drive not recognized after updating Windows: "media test failed check cable"

6 more replies
Answer Match 86.94%


I've scanned my laptop with SFC four times in this past week, and each scan ended with the same failure to repair specific files. I'm uncertain how to proceed with these corrupted files.

I followed the instructions in the SFC /SCANNOW tutorial; I installed the System Update Readiness Tool (CheckSUR in attachments) after running SFC three times and it managed to find and fix some sort of error. However, the results seem to be the same in the new SFC scan logs.

I also tried obtaining a .iso of Windows 7 home premium from Microsoft's website (Access Denied) to run a repair install, but it will not accept my product key due to it being a pre-installation provided by Samsung.

I do not have a Windows 7 installation disc so I cannot manually replace them like the tutorial suggests.
Also, I don't know if this is relevant or not, but I ran the WindowsUpdateDiagnostic.diagcab troubleshooter several times as well (dism.txt is in attachments). Every single time it says that two problems were found:
1. Problems installing recent updates (Not fixed)
2. Service registration is missing or corrupt (Fixed)

Additionally, I've recently noticed that my free hard drive space has been decreasing rapidly. In the past two days, it has decreased by 2 or 3 GB, despite not downloading or installing anything. Is this related to my current problem with the corrupted files or something else? I don't know how to find what's eating up my storage space.

Any advice is appreciated,


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Answer Match 86.52%

Hi, tgis is the first time I am here. I need your help!

I have following:

Dell Dimension 8100, P4, 1.7Ghz
RAM: 512MB
Operating System: WINDOWS ME

I want to do following:

I have bought the full version(RETAIL) WINDOWS XP PROFESSIONAL. I want to backup all my DATA FILES and "clean install" WINDOWS XP on this computer.

What are the stelp, precautions and anything else I need to take?

Anyother suggestion will be helpful.

Please help!

Thank you.

A:Want to upgrade operating system from "WINDOWS ME" to "WINDOWS XP PROFESSIONAL"!

1. Back-up all your data.
2. Put CD into CD ROM (you may have to boot from CD). "Do not upgrade" do a clean install.
3. Click HERE for instructions on installation.

As you go along and if you have questions, just ask.

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Answer Match 86.1%

my computer was hijacked by "support tool" a so called virus protection hijacker. i'm in safe mode with networking now & attached you see my hjt log file. help please. THanks!

actually, i'm on a different computer. it has windows xp home ed. & its a dell inspiron 530S

also, in trying to fix the problem initially, my wife deleted the file "rundll32" beacause the virus stated that had a virus error. so this file may be missing as well & we may need to replace it.

A:Computer Hijacked by "Support Tool" "Virus Protection" Prog

I posted this yesterday to get help for a "Support Tool" hijack on a computer. Please help. Log file attached. Thanks.

3 more replies
Answer Match 84.42%

Hi. I am currently upgraging my Windows XP Home to Professional (for the MUI), but I have encountered this problem multiple times. Although I have disabled the LAN driver in the BIOS, this step has held up installation for over twelve hours. My computer is an emachine T3092. What should I do? Also, please keep the instructions simple for me, as I am not a huge computer geek :P Thanks in advance!

System Specs:
CPU: AMD Athlon? XP 3000+ Processor
QuantiSpeed? Architecture operates at 2.167GHz
512KB L2 cache & 333MHz FSB

Chipset: NVIDIA? nForce?2
Memory: 512MB DDR (PC 2700)
Expandable to 2GB
Hard Drive: 160GB HDD (7200rpm)
Optical Drive: DVD ? RW Drive (Write Max: 8x DVD?R, 4x DVD?RW, 32x CD-R, 16x CD-RW; Reads 40x CD, 12x DVD); 48x Max. CD-ROM Drive
Media Reader: 8-in-1 digital media manager (USB 2.0, Secure Digital? (SD), Smart Media, Compact Flash, Memory Stick?, Memory Stick PRO, Micro Drive, Multimedia Card)
Video: NVIDIA? GeForce?4? MX graphics (1 AGP 8x slot available)
Sound: nForce? 6-channel Audio
Network: 10/100Mbps built-in Ethernet
Modem: 56K ITU v.92-ready Fax/Modem
Peripherals: Premium Plus Multimedia Keyboard, 2-Button Wheel Mouse, Amplified Stereo Speakers
Ports/Other: 5 USB 2.0 ports (4 in back; 1 in Media Reader), 1 Serial, 1 Parallel, 2 PS/2, Audio-In & Out

A:Windows Professional XP Upgrade Hangs At "Installing Network" At 32 Mins

Welcome to TSF....

Try removing the service packs installed to windows xp home first to atleast the service pack of the windows xp pro upgrade.

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Answer Match 84.42%

After seen multiple users asking for help on this topic and loosing the touch with those users, I decided that it is time to put together all information and make it as nice as possible. When the project will be completed I will state here completed (it will take me some time to put it together). For now it is
Little warning first to users who still hold any type of warranty for their Inspirons. Upgrading HDD (Hard Drive), RAM (memory) and installing Video Card would not void your warranty, PSU (Power Supply Unit) could be questionable. Dell generally do not recommend changing CPU (processors) [as soon as you think about changing motherboard, your PC is no longer Dell, unless if it Dell motherboard from another model, but then it is Frankenstein, in this case you can look for help at Tom's harware forum, but not here], however I would present the list of Dell tested processors, and there would be another 2 processors not tested by Dell. Also, you can change the case to make your Inspiron look nicer, or to improve cooling, I would say - it would void warranty as well. Lastly, at the end, I would talk about overclocking, this would not just void any warranties, it would place you at my mercy, since I am the only one left here who done this and still willing to help others, just remember, as soon as you decide to go this path, you might endanger you PC - it could even catch fire and burn your place, so basically you are doing it on your own risk. I am cons... Read more

A:Inspiron 570 Ultimate "Uber" Upgrade Guide including Overclocking

Can I overclock the stock AMD Athlon II X2 250 processor with the stock motherboard? Or does that not work?
Only Black Edition processors, unfortunately (phenoms). Yours is not.

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Answer Match 84.42%


This will be my first post on this forum.

A couple of weeks ago I bought a Toshiba SATELLITE CL10-B-103 for my son. This CL10-B-103 had Windows 8.1 installed. This evening I planned to do the installation of the Windows 10 Upgrade because Windows 8.1 announced it was ready for the upgrade.

The proces went slowly but smooth and with no issue until now...... Since the laptop is equipped with only a 32 GB HD the upgrade proces informed I had to stick in a USB Stick. After this the proces continued smoothly but slowly, but that was no issue because I had the whole evening. However after the first restart of the system when it was at about 60 or 66% of the installation proces this error message showed: place the external storage and press OK. This is very strange since the USB stick was not removed at all and was still in the system. The more strange it is, is that both the OK-button as the Cancel-button are not selectable. Not via the touchpad and not via a Tab or an Enter.

Some online Windows 10 community post mentions that via the BIOS the system should be booted from this USB Stick. I have tried to restart the system with DEL, F2 or F8 but I could not get into the BIOS and was not able to change the boot sequence.

After each 'restart' the same error message appears. It does not matter whether the USB stick is in it or not.

So, my conclusion is my CL10-B-103 is hanging/is in a loop. I do not know how to proceed.

Please, I really can use some help.

Many thanks in... Read more

A:Windows 10 Upgrade hangs on "place the external storage and press OK"

Since it seems I cannot modify/change a post I reply to my own post now.....

The issue seemed to be solved. When I was able to use the touchpad I could push the butten OK and the upgrade proceeds now.

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Answer Match 84.42%

I have had/and or have the following issues since having the forced Win10 Anniversary Edition upgrade push on my Alienware 15 R2, as I have Win10 Home Edition, not Pro and cannot pick and choose which updates that can be installed...

1. Multiple NV driver/.dll errors which cause BSOD's after login regardless of what NV driver is installed.  I've deleted ALL NV folders on my laptop and used CC Cleaner Pro to mop up each time; problem(s) still exist.
2. I now have five user profiles listed under Users folder...
3. Cannot change computer (laptop) name. I have never ran across this issue before with any OS update or upgrade on any system I've ever owned; have been doing this stuff since 1997.
If I do a factory reset, the Anniversary Edition will install again, as I've got Win10 HE... Catch-22.

Alienware 15 R2 (2015 Edition)--Purchased May 2016
CPU: Skylake 6700 HQ
GPU(s): GTX 980m/Intel HD 530
RAM: 16 GB DDR4 2133
HDD: 1 TB HDD (factory)
No mods...  No Overclocks... 

Any suggestions or help will be greatly appreciated! 

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Answer Match 84.42%

Hi all,

Recently upgraded my Dell Latitude E6420 to Windows 8.

When I attempt to use my Sony TV as a second monitor via HDMI cable, I no longer get audio. Cable is fine and worked previous to upgrade.

Video comes up fine. In "Playback Devices" (with both "Show Disabled" and "Show Disconnected" devices checked), Digital Audio is greyed out and unable to be selected as a default device - simply says "Not plugged in".

I've tried updating various drivers, but to no avail.

Display adapters:
Intel(R) HD Graphics 3000NVIDIA NVS-4200M

Have been reading through forums etc. for the past few days, but no joy. Very frustrating.

Any help would be much appreciated.


A:HDMI Audio Device "Not Plugged In" post Windows 8 upgrade.

When you plug in an HDMI cable, the HDMI becomes the default audio playback device, rather than the "Speakers" (the PC sound card). You will have to manually change the default playback device back to your speakers in the Sound Panel.

10 more replies
Answer Match 84.42%

Hi guys!

So i tried installing windows 7 Home Premium using an empty HDD. The old OS was Vista, and it was located in the same HDD. I managed to install Windows 7 successfully, but when booting after the install it crashed right after the "starting windows" screen. It then gives me the choise between starting the startup repair tool, or to start windows normally. When i run the startup repair tool it can not fix the problem. I've tried different HDD but the problem still persists. The fact that I haven't got a clue what to do really annoys me. In addition it isn't even my own pc. My dad's vista started failing on him. So I figured: Hey, why not install windows 7 using my old disk from a pc I don't use anymore. I appreciate all help.


CPU: Intel Core 2 Quad Q6600(2.4 GHz)
GPU: XFX GeForce 9800 GTX
HDD: Samsung Spinpoint T166 250GB. (SATA 2)
RAM: Corsair Twin2X 6400 DDR2 (2048 Mb*2= 4096 Mb)
PSU: Corsair (550 W)

A:Unable to get past "Starting windows" screen after Vista to 7 upgrade


Originally Posted by pip22

Did you (as is recommended) delete the existing Vista partition first?

It was seperated in two parts. One with Vista in, and one for other files. I cleaned the whole thing, and deleted the part where Vista was located. I think it was seperated into one part with 208 Gigs and one with 25 gigs. The smallest with the OS in. The HDD works on my own computer.

5 more replies
Answer Match 84.42%

Hi everybody,

I recently followed Microsoft to this wonderful Windows-10 offer.
I didn't much like it, so I restored an image made just before I upgraded to Windows-10.
Image is Windows 7 Home Premium 64-bit SP1
This image also contained the many Microsoft Nags telling me "I'm ready to go".

I thought I got rid of most of those.

Now I find that using the Windows Update utility still lists the "Upgrade to Windows10 Home" link, as an optional update. I don't want to do that.

My issue is: No matter how I try to ignore that link, (hiding the link, checkBox OFF), Windows Update will always begin with the "Upgrade to Windows-10" ... all 3GB of it.

So, if anyone can help me get rid of not only that Optional Update link from my life, but anything else that might be lurking, I would be grateful. As a matter of fact, I will choke down a healthy shot in your honour.


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Answer Match 84.42%


First, I will say that I have searched and tried many options to no avail. Here is the history: I bought my laptop with Windows Vista just over 2 years ago (HP G60) with the option to upgrade to Win7 Home. I did a clean install of Win 7 after receiving the disks and replacing the hard drive (it went bad 1 year + 3 days after purchase). I have a dual boot system with XP and 7 Home. It has been working great and nearly flawlessly since that activation.

Last week I had an opportunity to utilize the anytime upgrade to 7 Pro, so I entered the key and it upgraded to Pro with no problems. I didn't realize it needed to reactivate until this morning when I got to work and a screen popped up stating that the Win7 Pro product key you typed is invalid for activation, error code0XC004E003. I have attempted "slui.exe 4" and I only have 3 options, none of which include the telephone option.

I have been to the windows website and been able to get updates, and have run the mgadiag.exe program (results below). The windows website also states that I have a genuine product per the online tests, so I am at a loss.

Diagnostic Report (1.9.0027.0):
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-M3DJT-4J3WC-733WD
Windows Product Key Hash: xo+ajVSpae7/4VoZjS7m6JL0f3A=
Windows Product ID: 00371-OEM-8992671-00524
Windows Product ID Type: 2
Windows License Type: OE... Read more

A:Unable to activate "anytime upgrade" - Error Code 0XC004E003


Problem solved via Windows Answers Forums. Turns out I got a bum upgrade... Will no longer trust co-workers and their stories...

Thanks anyway.

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Answer Match 84.42%

My friend has Vista OS and Ms Office XP-Small Business (Powerpoint not included) version on her laptop.
We bought the version of Office XP (below) for her to be able to get/ download Powerpoint only. Both the seller and Microsoft Customer Service said that that can be done and that it will work on Vista, and to just choose custom install.

(What we bought: Microsoft Office XP Standard 2002 Upgrade NEW
original cd, box, manual sealed in plastic clamshell
Compatible with Windows NT, 98, ME, 2000, XP, Vista
upgrade requires previous version of office 97 or 2000
Word, Excel, Outlook, PowerPoint)

When she puts in the Office XP CD and chooses "Install or Run program", and goes thru those normal beginning steps, including putting the product key in the spaces, a message then comes up saying, "can’t find qualifying products" on the hard drive. How do we get this part of the installation process to recognize that she already has Office XP or is there another issue going on?

A:Solved: problem of OfficeXP upgrade recognizing "qualifying product"

Hi and welcome. You've reported that you found the solution, if you would be so kind as to post it, it will benefit others in the future. Thanks.

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Answer Match 84%

I started an upgrade for xp pro part way through the install I got a message "WatchDriverSigningPolicy.exe" no found I pressed enter then got another message "fake setup call himself instead original "setup.exe" ; setup abort!" now each time I reboot it starts to load xp then gives me the same message then press enter it then reboots.
can any body help?

A:problem with xp pro upgrade "fake setup call himself instead original "setup.exe"

What were you upgrading? Sounds like you need to do a clean install and possibly your cd or your cd drive is shot or just dirty.

3 more replies
Answer Match 84%

Hi guys,

Everyone's been most helpful and very quick to respond here so I've come back with a new question.
Basically, I've just got my old Sony Laptop out of repair after a few months of problems and thought it was about time to give it a nice Spring upgrade anyway, especially since I expect memory will be dirt cheap for such an old machine and I want to be able to run it smoothly.

Anyway, I had a look on Crucial's website and ran the system checkup and they gave me the advice of ripping old the existing memory and replacing it with a 2x 512MB memory upgrade which is really pretty much what I expected. Is Crucial the best route to go down though?

I've bought from them before for my HP Media Center upgrade just because I didn't really know what I was buying and wanted to make sure it was right as it was an urgent purchase, so chose the easy route. But this time, if I can save a bit, it'd come in handy, especially as Crucial seem a bit on the pricey side.

Here are the specs of the memory they say to upgrade to anyway:

200-pin SODIMM
DDR PC2700

Any suggestions?

A:Upgrading Sony Laptop - Memory Upgrade - "Crucial"?

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Answer Match 84%

I decided to upgrade my PC from Win7 to Win10 before the free upgrade time expires. It has been a bit of a nightmare.

After the upgrade completed I have no Internet Access. I know the hardware is good because when I revert back to my image of Windows 7 I do have Internet Access.

When I type
ipconfig /all
I get only this. No ipconfig numbers at all.

Windows IPConfiguration

Host Name: MyComputerName
Primary Dns Suffix: blank
Node Type: Hybrid
IP Routing Enabled: No
WINS Proxy Enabled: No

The Ethernet card shows working properly

I uninstalled and reinstalled driver.

I ran
C:\> netshwinsock reset catalog
then I ran
C:\> netsh int ipreset reset.log
This gave me an error message
Access denied

My initial attempt to do the upgrade failed at about 44%. I googled this and removed my symbolic link that allowed me to move my user data to my D:. Google said there could be problems with that. After that the upgrade completed but I can't activate because I have no internet connection.

I suspect that deleting the symbolic link may have something to do with the problem but I don't know.

Any help would be appreciated.

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Answer Match 84%

Hello folks,

Couldn't really tell from the Repair Install tutorial, so which retail version of Vista do I need to purchase, so that I can perform a repair install, via "upgrade" of Vista? As I look at my OEM Home Premium disk, it has the options to install ALL versions of Vista, so does that mean I could buy the cheapest retail version, use it and perform a repair install of my OEM version, by simply selecting the correct OS as per your "Repair Install" tutorial, and then go from there?

Basically, I would like to have a "God" mode DVD, that allows me to a)perform a repair install of existing Vista installs, and/or b)perform a clean install, and to be able to do a) or b) simply by telling the installation process which version I have (Home Basic, Ultimate, etc.), and whether the copy is retail or OEM.

I thought this is why Microsoft WENT to the DVD that would allow all installs, simply by selecting the right OS and OEM or Retail. Guess not.

A:Which Retail DVD will Perform Vista "Repair" (Upgrade) Install?

Your oem disk should allow repair - mine does!!

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Answer Match 84%

I have a pavilllion a1630n, currently with a GEForce 7600GS. I'm entertaining the idea of upgrading the video card, mostly to run Bioshock as well as possible. Belarc shows the following specs.

2.40 gigahertz AMD Athlon 64 X2 Dual Core Processor
2048 Megabytes Installed Memory

Slot 'A0' has 1024 MB
Slot 'A1' has 1024 MB
Slot 'A2' is Empty
Slot 'A3' is Empty

Board: ASUSTek Computer INC. NODUSM3 1.05
Bus Clock: 200 megahertz
BIOS: Phoenix Technologies, LTD 3.10 12/13/2006

I'm pretty ignorant when it comes to this this stuff, but I do know you can't just stick some fancy new $500 graphics card into any old cpu and get your desired results. From reading previous posts on the topic, sounds like motherboard and RAM are the two main factors in determining how far up the Graphics Card ladder you can go....

I'm not looking to go too far, maybe high end 8 series.. is that reasonable?

Thanks a bunch....

A:Solved: The basic "upgrade my graphics card" questions...

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Answer Match 84%

i reserved my update for windows 10 and when i go to windows updater it says "some setting are managed by your system admidistator"
i tryied to change it in group policy but nothing worked. i need some help.

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Answer Match 84%

I found this on and its such a good price. Does anyone know if this is an "upgrade" or can I buy it alone? In other words, do I already have to own the older version first? The price at Amazon is almost half of what it is at

A:Microsoft® Office Home and Student 2007 - Is this an "upgrade" or can I buy it alone?

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Answer Match 84%

Hi there
I needed a second smallish decent laptop -- I bought one the other day -- was pre-installed with W7 but I got a free voucher for a W8 upgrade when W8 hits the streets.

My point is this :

the W7 pre-installed stuff is full of Vendors junk and stupid things like Mcafee 60 day trial. Netflix, ebay,kobo,buy online etc etc. Total and UTTER Bovine scatology -- I like my computers to only have the proper Ms OS on them only plus applications I WANT --none of this trial and adware.

I've now installed W8 RTM from TechNet on it -- but I'll still get the W8 upgrade since I can give it away to someone else -- I hope though it's a PROPER RETAIL copy and also not riddled with this type of ***pware.

I don't want to take the computer back to the store for them to do the upgrade -- no thanks --and I won't probably be even in the same country either so I hope it's a free RETAIL version.

Should be illegal to supply computers with that amount of junk on them pre-installed.

Anybody know how this upgrade works -- will you just be able to download W8 from the MS site with a code or whatever and install at your own convenience.


A:W8 free upgrade --will it be retail or full of "Vendors rubbish"

I don't think it's really illegal for companies to do so, annoying yes. Illegal? Don't see laws broken. Shoot, take your PC to a Microsoft Store, pay them 100 dollars and they get rid of that crap for you so you have pure, clean, quintessential Windows with the proper software that you probably will use like Windows Essentials and Windows Defender. Vizio does that too with their PCs, THANK GOD!

Well, from what I've tried with it and researched and read about, it seems very simple. The little window to install Windows 8 within Windows 7 already running asks for your product key (I think it will just detect the product key installed already as there might be an option that does that) and just downloads, then installs to upgrade to Windows 8. You are able, from what I've tried out, able to create install media with a DVD or USB from the setup window to install Windows at a later time, but I don't believe you will still get the upgrade option as it won't work that way.

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Answer Match 84%

Since my free upgrade to Windows 10, I see the message "Working on it..." whenever I try to open My Computer/File Explorer. It stays this way for a few minutes and doesn't show the drives during this period. If try to click anywhere or close the window, then the window switches to "Not Responding".
Other problems that I am seeing seem to be related (or not) are:
1. Right-click menu takes a LONG time to appear when clicked on an icon.
2. The "Open File" and "Save As" menu from inside any program also takes a LONG time to open (just like File Explorer). If I do try to click or try to close it, I again see the "Not Responding" message.
I've been try to get rid of this problem since the upgrade, but no luck yet.
Would anyone have a fix for it?
See attached images for details (Faced the issue related to the "Open" option when browsed the PC to add these images).


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Answer Match 84%

Win7, SSD upgrade software& bleachbit, now "no interface",no controlpanel, no explorer.exe.

In the system recovery, no restore point found, no repair helping, the command prompt, lists the default


I tried reassigning X: -> C:/ with diskpart but no help.

I looked at a thread recommending to reassign the .dll s ; but that didn't pan out yet.

this is on a HP Pavilion G Series laptop, in the Bios, has very limited option, eg there is no option to disable a floppy drive, nor to do anything to the Samsung Evo SSD drive that is in it now.

it has 2 partitions, that are still there the OS is on the 1st smaller drive.

spent many hours already on this, can anyone guide me through, what to try next , I don't have an original installation disk , just the recovery disk I created.

thx in advance

"no such interface support"

samsung magician and bleachbit 1.6 scan were what was happening right before the system b0rk'd to the above complaint, when anything is attempted while in the main win7 window now

A:Win7, SSD upgrade software& bleachbit, now "no interface",no controlpa

"no such interface support"

samsung magician and bleachbit 1.6 scan were what was happening right before the system b0rk'd to the above complaint, when anything is attempted while in the main win7 window now

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Answer Match 84%

Hey, all...

Working with a friend... I haven't seen the computer yet myself but from what she describes, she is seeing horizontal black lines across her monitor, most visible when in OE or MS Word.

It's an NVIDIA GeForce2 MX/MX400 adapter. She's recently downloaded and upgraded the drivers. We've tried changing refresh rates, screen resolutions, color quality, etc...

Anyone run into anything like this? Again, this is after an upgrade to Windows XP so it's like the adapter is not being recognized properly.

Solution would be VERY helpful.

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Answer Match 84%

I recommend anyone thinking of upgrading to SP2 to read this first

The Dark Side of Windows XP Service Pack 2

heres a snatch of the article!


The Prep Work
Before you even think about upgrading a machine to Service Pack 2, it?s a good idea to take a few minutes and properly prepare the machine. Yes, you can technically install SP2 without doing anything special to the machine ahead of time, but you are far less likely to experience problems if you plan ahead.

Spyware Removal
The very first thing that you should do is to scan your machine for spyware and remove any that you might find. The reason why this is so important is because spyware typically latches itself onto the registry and onto various system files. Installing Service Pack 2 replaces most of your machine?s system files. If a spyware module has altered aspects of your system and then you start replacing system files, there is a good chance that Windows will lose network and Internet connectivity. If this does happen to you, you can fix the problem by downloading and running a utility called WinsockXPFix.exe. You can download this utility from

Even though this utility will usually fix the problem, it is better to just scan the machine prior to installing the service pack and avoid the problem completely.

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Answer Match 84%

I tried to update a WinXP computer to Win8.1. The installation failed (longstory...not worth repeating).

Now at boot the screen appears offering the choice to boot to Windows Install or to the previous Windows Installation. The Windows Install is the default, so someone has to be ready to make the choice for the previous Windows installation, or the system will try to boot to the failed install. That causes a crash and an endless cycle of attempts until someone happens along to intervene and select the other choice. So if the power fails or an update installs, the machine goes into that endless cycle unless someone is present.

So how do I get rid of the Windows Installation choice. I've checked the boot.ini's not there. There's got to be a way to go back to booting directly to the original XP OS. But I'm stumped.

Any ideas? Thanks In Advance.

A:Solved: Failed upgrade to Win8 ... how to get rid of boot choice "Windows Install"?

Two ideas, but no guarantees.

Boot to the XP installation CD and repair the boot.

Try EasyBCD.

3 more replies
Answer Match 84%

Hello Toshiba support

I have a Toshiba Satellite SA60 - 122 MODEL NO. PSA60E - 09505XPT and I need to upgrade its BIOS

I went to and choose "Archive" (see screenshots attached for all options), and it returns 2 results... both give

500 - Internal server error.

There is a problem with the resource you are looking for, and it cannot be displayed.

Direct link for

Is there a problem with your server? Can you fix it so I can download the file?

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Answer Match 84%

Just an FYI...
In a few minutes after the 1.7 Upgrade (Full) completes, we received hundreds of "Reconnaissance using directory services enumeration" alerts.
I'm still researching, but so far it appears to be a false alert.
(Our FULL upgrade took just over 9 hours to complete.)
Sidenote:  Is there a way to mass-resolve the +500 alerts, besides manually?

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Answer Match 84%

Windows 10 is a little over a week away and the hype train is in full motion. Microsoft on Sunday published a video primarily targeting those that might still be grappling with the idea of upgrading to its new operating system.

Read more

A:Microsoft kicks off Windows 10 countdown with "10 Reasons to Upgrade" video series

Yeah, Windows 10 <b>literally</b> combines start menu and tiles...exactly what <b>nobody</b> asked for. We wanted tiles on the desktop, ala a new breed of gadgets. The obvious goal is to keep pushing people towards the start screen and limited, dumbed-down mobile apps on the PC. Yeah..not gonna happen. Windows 10 will tank just as bad if not worse than Windows 8 due to Microsoft's obsession with copying all of the competitions <I>worst</I> aspects.

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Answer Match 84%

Has any other business gotten this? We got a letter from Microsoft corperation that their Office 2003 suite contained 3rd party code and they require for us to stay licensed and compliant that all installs have to be upgraded to SP 2 and then to SP 3 when it gets released...

It does not go into specifics but is on Microsoft company paper and is addressed from them so I am not thinking this to be some kind of HOAX... but I can't find anything mentioned online about it at all on the internet.

Has anyone else seen this does anyone have a link to the story as to who the third party and why they are sending out this letter and what was infringed upon enough to require a mailing to customers? (PS I only spent about 5 mins looking for it under search terms like Office 2003 service pack 3rd party code.)

A:Solved: Office 2003 - Letter from Microsoft stating to be "compliant" we HAVE to upgrade SP?

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Answer Match 84%

Could anyone explain the differences to me.
Also, does anyone know a good piece of virus toolkit that can actually remove them as well as prevent them?


A:Difference between a "virus removal tool" and a "patch"?

A virus removal tool removes the virus from your computer meaning that the file is already on your system and running, so it stops it from running and removes the file. A patch however is used to prevent bad things from being installed, usually released when big worms hit, like SoBig, MSBlast, CodeRED...etc...So patches are to prevent and removal tools are to remove files already installed.

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Answer Match 84%

I had Win 7 and upgraded to Win 8 Pro, everything went OK. I obtained the license key to install Media Pack. Tried to install Media Pack it gets to 95% then fails and reverts back. I have restored my computer back to Windows 7 (from a back up), reinstalled Win 8, everything went OK. Tried to install Media Pack, gets to 95%again then fails and reverts back. I have tried everything listed on the various forms (to date), but nothing helps, MEDIA PACK INSTALL CONTINUES TO FAIL AT 95%, THIS SEEMS TO BE A COMMON PROBLEM
Further update, media pack upgrade was failing as above and reverting. I went into search, settings, entered "turn windows features on or off", unchecked media centre. Went back to add features,the media pack downloaded OK i.e. 100%. This has removed the option to add features from Windows 8 Pro and therefore the license key box. I then went back into "turn windows features on or off". Ticked to add media centre,followed the prompts, the files etc would appear to be present, said applying changes, however once again it stopped at 97% and reverted back.

Any help would be appreciated.


A:Media Pack Win 8 Pro Upgrade fails and reverts.

Need to analyze the log files.

Try to have a look into event viewer

Try to find log files in in


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Answer Match 84%


I have several corrupted system files that System File Checker cannot repair and everything points me toward repairing my installation using the upgrade option, so I don't have to make a clean install.

Problem is that the compatibility check says I can't upgrade towards an x64 version, despite my system already being x64 (checked in configuration panel, also has Program Files (x86) and SysWOW64 folders).
Some of the corrupted files might make that check fail and prevent the reparation. If I'm using another DVD, it outright says that Windows 7 Professional cannot be upgraded to Windows 7 Professional, despite it being the very one DVD I used to install my system. (but I'd rather use the .ISO that contains SP1 with it)

I'm in search for a solution to pass that compatibility check so I can run the repair-upgrade.


A:Win7 repair (in-place upgrade): compatibility check fails to see x64

Please use this tutorial by Brink to help you completely fill in your System Specs.

System Info - See Your System Specs

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Answer Match 84%

I currently have Vista Home Premium. I accidentally overwritten a file on Nov. 27. Before that, it was last modified on Nov. 26, which is the version I need. I tried using the System Restore Point, Shadow Explorer, and Recuva, but they only go back to Nov. 10th/11th.

If I upgrade to Vista Ultimate now, will the "Previous Versions" option on that same file have the last modified date (Nov. 26th?). Or is there a better way to get the version I need with Vista Home Premium?

Thanks in advance.

A:If I upgrade to Vista Ultimate, will "Previous Versions" option apply to older files?

Hello, you could try this : Repair Install For Vista
Here is something worth checking out, not sure if this works for Vista or not, but, there are related tutorials at the bottom to read. Extract Files from Windows 7 Installation DVD - Windows 7 Forums
Edit : I found the vista tutorial : Extract Files from Vista Installation DVD

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Answer Match 84%


I didn't see anything exactly like this in the forum, but If I'm given a link, I can drop this thread.

I upgraded my Vista Ultimate x64 pc bios using Gigabyte's @ Bios, but apparently I forgot to uncheck the box that removes my raid profiles.

I have a mirrored pair of raptors (Raid1) and a striped set of 3 HDs (Raid0) for storage.

Also I have 1 veloci-rapter OS drive (no Raid) that is not showing up at all? [a dual boot with 2 Vista volumes]

Below is the configuration utility:

What I've tried:

I can't boot from any disk!
-I tried a fix from the Win Recovery disk
(this may be because the configuration is gone that recognizes bootable volumes??)

I tried returning to the last known bios settings
-including clearing the bios manually from the jumper.
-I configured the CD as the first boot drive. . .
(again, probably the same reason this does not work)

I tried Xpress Recovery2 from the Gigabyte CD
- it seems unable to read the disk

I may not be correct about this being a raid issue, but if it is, then why can't I see/boot from the single disk volume (vRaptor) ??

I have more info, but I wanted to keep the first post short

Thanks For looking at my problem
(I realize now how little I like my secondary pc!)

A:Bios upgrade = "Missing operating system_"

You'll have to reformat everything and reinstall Vista and set up RAID again most like. Did you use the gigabyte windows bios flash or the BIOS version?

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Answer Match 84%

This has happened to me about 5 times in the last 3 months. Last week my cpu crashed and I had to reformat my hard drive to get it working again. (Thanks to the help of this forum.) Now I'm getting everything back to normal and I get home today and it has recovered from a serious error, again.

System recovers from serious error and when I send error report this is what it tells me :

Consider BIOS upgrade

Microsoft is unable to determine the exact cause of this error. However, this problem was most likely caused by an error in your computer?s random access memory (RAM). RAM is the main internal storage area the computer uses to run programs and store data.

During the crash analysis, we noticed the basic input/output (BIOS) system version on this computer does not match the specifications for the central processing unit (CPU), also known as a processor, that is installed on your computer. This can occur when a newer processor is installed on an older system board or older BIOS. Using a BIOS that does not support the installed processor can result in Windows system crashes. Contact your computer manufacturer or motherboard manufacturer for an updated version of BIOS for your computer's processor.

Additional information

Important: Upgrading the BIOS version may require moderate to advanced troubleshooting skills. If you are uncomfortable with performing these steps, you might want to consider consulting with paid technical support.

If your computer contain... Read more

A:"system recovered from serious error" consider bios upgrade?

By updating the BIOS they mean updating the BIOS version. This can be done by visiting the computer or motherboard manufacturer's website and downloading a newer BIOS version along with flash utility.

I tried to find what motherboard model it is from that link and eMachine's website but came up empty.

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Answer Match 84%

hey guys I have a possibly terminal case here I've worked on and cannot resolve. Brother's Acer desktop running windows 7 64-bit, he took the bait and switched to windows 10, and he is not a technical guy.
It ran into a bad device driver apparently and never booted win 10 successfully. I had him build a recovery usb, we did that, went into troubleshooting, asked for boot options to try to get it into safe mode, but it bailed again just like trying to startup any other way. Auto repair to no avail [he tried that about a hundred times].

short of pulling the drive and starting over again with a new drive, do any of you have a suggestion?

thank you

A:Acer desktop cannot boot after Windows 10 "Upgrade". help

Are you past the stage of wanting to recover any data off the hard disk?

If you were trying to upgrade rather than doing a clean install you could try the latter as an alternative route. This requires that you have a qualifying W7 product key that you use to activate W10.

Windows 10 - Clean Install

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Answer Match 84%

I just noticed that everytime I hit "check for new updates" a failed update is added to my update history called "Upgrade to Windows 10 Home" (3 so far). It has no KB number. The error number is 80240020. When I click on more info or help it goes to the microsoft "Windows 10 Insider Preview" pages, which I have not joined or had anything to do with.

Searching for the error number 80240020 I get info about a "zune software installation failure". Yikes!

Perhaps this has something to do with the imminent Windows 10 rollout, but for now it is not working very well!

A:Failed update "Upgrade to Windows 10 Home"

Having the same problem here. It'd be nice if Microsoft would say it's normal. I'm too paranoid for this... hehe

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Answer Match 84%

I have a Toshiba Portege Z830 that came with a single 128GB SSD.

I want to upgrade the SSD to 500GB (Samsung 840 EVO mSATA).

So I attached an external HDD and a RW DVD, created a system image backup and a system repair disk after which I shut down and swapped the SSD, rebooted, restored and everything is working as it did before.

However, now the new SSD is installed through the disk computer management's disk management facility it is showing 4 partitions and an unallocated partition of 346GB.

When I try to format the unallocated partition I get the following error message.

"the selected GPT formatted disk contains a partition which is not of type 'PARTITION_BASIC_DATA_GUID' and is both preceded and followed by a partition type 'PARTITION_BASIC_DATA_GUID' "

The four partitions showing are:

1.46GB Healthy (Active, Recovery Partition)
8GB Healthy(Hibernation Partition)
11.85GB Healthy (Primary Partition)
97.93GB Healthy(Boot Page File, Crash Dump, Primary Partition)

If I click on the 97GB partition it won't allow me to expand the volume only shrink it.

Looking up that error on the Internet it would seem that I need to convert the SSD to a MBR format, but it also seems to suggest that you can only then have a maximum of 4 partitions and I am assuming I need at least 5.

Although all the references to this error seem to refer to MBR there is nothing displayed that confirms that the existing partitions are usng a MBR format so I am ... Read more

A:SSD upgrade Problem "the selected GPT formatted disk contains ...."

Quote: Originally Posted by MartinDay007

The four partitions showing are:

1.46GB Healthy (Active, Recovery Partition)
8GB Healthy(Hibernation Partition)
11.85GB Healthy (Primary Partition)
97.93GB Healthy(Boot Page File, Crash Dump, Primary Partition)

If I click on the 97GB partition it won't allow me to expand the volume only shrink it.

Do those same 4 partitions also exist on the original 128 gb SSD?

Not sure I ever heard of a hibernation partition as opposed to a hibernation file.

Can you post a screen shot of what you see now in Windows Disk Management on the larger SSD?

Have you attempted to extend the 97 gb partition with a tool such as Partition Wizard?

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Answer Match 84%

I am in charge of 2 Compaq CQ2815EA from PCWorld (*spits*) for my companies social club.

They came installed with Windows 7 Home Premium, and being a social club they were reluctant to pay to upgrade to Pro (I may have some swing with that this time). As such, and due to the environment the machines are being used in, I used some registry hacks to prevent users messing with the system where possible. (Unfortunately I cannot remember exactly what tweaks I employed).

Now it's come for the Windows 10 upgrade.

I have used the Media Creation Tool, both directly on the machine in question and to create installation media (USB).

The install starts off OK (under the administrative logon).

Then we get the first reboot, I get the black screen with the grey progress bar "Loading Files" and then nothing.

The monitors built in error message reports "Out of Range" (It would normally report "Cable Not Connected" when there is no signal).

It goes like this for ages, and as I can't leave the machine unattended I reset the machine, I got the same error and then eventually the windows 7 login.

Logging in gives me an error message as to why Windows could not install.

So far I have received 2 different messages

The installation failed in the SAFE_OS phase with an error during APPLY_IMAGE operation

The installation failed in the SAFE_OS phase with an error during INSTALL_RECOVERY_ENVIRONMENT operation

I just checked my Win 7 update... Read more

A:Windows 10 Upgrade Failing in "Safe_OS" phase...

You can extract the ISO and run it from a folder in the machines? Did you remove all AV programs before the upgrade?

You may get better results if you post your question at the Windowsten forum.

Windows 10 Forums

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Answer Match 84%

Having an issue with Windows Vista which I'm running on laptop I bought a couple of months ago. The laptop came with a "Windows Anytime Upgrade CD" which has the logo "Upgrade Your Windows Vista Experience" on it.

My wife found the CD today and installed it while I was out (so I'm not sure what happend) She said it downloaded some stuff and when it restarted she basically lost everything. There's only one profile now.. which is not one of my original profiles there. Some of our files are there... but a lot of them seem to have disappeared. Even the program files directory on the Hard Drive seems to be missing some of the programs we used to have.

Any thoughts on how I can recover some of the data? What exactly happened here?

A:"Windows Anytime Upgrade" Trashed My Profiles

Check for a C:\Windows.old folder

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Answer Match 84%

My question involves upgrading a home desktop to Windows 7 Ultimate. I have a copy of Windows XP Professional and Windows Vista Ultimate which are Academic versions I purchased at a discount from my university. (I already purchased the Student Windows 7 edition for my laptop).

**Are the academic versions of Windows Vista Ultimate or Windows XP Professional eligible for the Windows 7 Ultimate Retail Box Upgrade?**

I do not want to purchase the Upgrade retail box version to then learn the Academic version of XP and Vista are not eligible for the Upgrade version of Windows 7 Ultimate. Or will I need to purchase the Full Retail Box version to upgrade to Windows 7 Ultimate?

A:Academic XP Professional eligible for Retail "Upgrade"?

You are "Eligible" to upgrade from any version of xp or vista - but you can only perform in-place upgrades from certain versions, the fact that they are academic should not matter. But see Windows 7 Upgrade Paths for details about which versions can be upgraded in place.

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I hope this is the correct sub-forum.

I have a family member with an issue that I cannot solve my googling the problem.

The family member tried to upgrade their windows 7 to windows 10. Something went wrong (apparently - I was not there) and it restored to Windows 7. Now one of their other hard drives appears to be completely empty (931gb of 931gb free) and it was renamed to "system reserved". The drive letters has been switched with the dvd-drive.

Is there any way to move the system reserved part to the c:\ drive where it belongs and save the data?

Thank you

A:Upgrade from Win 7 -> Win10 failed. Now other HD "system reserved"

All you have to do is set the C partition Active and run startup repair until windows boots again.

There is no moving of the system reserved partition, you are simply writing the system files to the C partition so windows will boot again, but as I have said, the C partition HAS to be marked Active in order to do that. It can easily be done with a partition Wizard Boot CD and a System Repair Disc, also known a Startup repair disc, made on any Windows 7 machine of the same bit version, 32 or 64 bit and of the same Service Pack version, hopefully your Windows version was Service Pack 1.

It can also be marked Active using Diskpart with your install DVD or aforementioned System repair disc.

Method 2

Partition - Mark as Active

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I recently installed an SSD in my PC, and did a fresh install of Windows 7 in the process. I unplugged the HD with the existing install of Windows 7 during the installation process, and plugged it back in after.

Now I'm trying to retrieve some settings for an app I had on my previous installation. But when I go to my old Windows 7 boot drive (now D: ) and try to access the AppData folder, it seems to be showing me the contents of my current AppData folder on C: instead.

Is this what Windows does? If so, is there any way around it, so I can retrieve the application data that I'm after?

A:Do Windows 7 user settings get "aliased" after an upgrade?

Quote: Originally Posted by OneTwoThree

I recently installed an SSD in my PC, and did a fresh install of Windows 7 in the process. I unplugged the HD with the existing install of Windows 7 during the installation process, and plugged it back in after.

Now I'm trying to retrieve some settings for an app I had on my previous installation. But when I go to my old Windows 7 boot drive (now D: ) and try to access the AppData folder, it seems to be showing me the contents of my current AppData folder on C: instead.

Is this what Windows does? If so, is there any way around it, so I can retrieve the application data that I'm after?

What are the exact steps that you're taking to access it from start to finish?

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Hi all,

This is my first post in this forum. I have tried to find the answer to my question on various forums with no definitive answer. Please shed some light if you can and know hat u are talking about.

I have a netbook running on N280 Atom with 2 GB of Ram and 2 partitioned drives at 72 GB each.

I have XP home edition installed on the C: drive and want to install Win 7 on the D: drive in order to dual boot.

The problem is that I have a Win 7 professional "upgrade" disk.

My question is: If I already have XP installed on the C: drive, will I have a problem (or is there any cons) with attempting to install Win 7 to the blank D: drive being that it's just an "upgrade" disk as opposed to a full OS disk?

Should I even try to do this?

The reason I'm even thinking of attempting this is because I get a super discount on the upgrade being that I am an adult atending a university. You cannot beat the student discount of $29.99 for Win 7 professional.

I don't want to shell out $200 for the full disk unless I absolutely have to... please help knowledgeable people!!!!!!!!!!

A:Pleez help! Dual boot:Win XP & Win 7 "upgrade" question

One problem. You talk about dual booting, but according to the license agreement you're not supposed to use XP anymore once you've used it as a basis for the upgrade.

By the way, are you sure that isn't the full version? Now that I think about it, people used the term "upgrade" with the student discount even though it was actually the full OS.

Anyhow, if you aren't worried about it possibly invalidating your copy of Windows XP, go for it and let us know how it goes.

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I have done my very best to follow the posting guidelines properly.
Please let me know if there's anything I could have done better or made more clear.


I am currently 'using' Portshutter V2 rel.4 (as far as I can tell. This version number was found in "portshutter.chm").

Operating System:

Windows 7 Professional.


FUJITSU LifeBook T5010
System Serial Number: R9706820
Enclosure Type: Notebook

Windows 7 Business (build 7600)
Install Language: English (United States)
System Locale: English (United States)

Problem Statement:

First and Foremost: I would like to impress the fact that this computer is neither stolen, nor has the system been compromised in any way. I simply upgraded from Windows Vista and immediately encountered problems relating to configurations I had not administrated.

Before the upgrade to Windows 7, I had disabled the software, "Portshutter" from affecting my preferences and settings. When I upgraded, these settings were set to disallow connections of new devices including, but not limited to: Universal Serial Bus (U.S.B.) and Serial Advanced Technology Attachment (S.A.T.A.) devices. Additionally, the upgrade has set an administrator password for this program (a password other than the administrator password for the Windows account). Without this password preferences and settings of this program can not be changed without this password. Additionally, this program can NOT be uninstalled wi... Read more

A:Upgrade from Vista to Windows 7 Crippled by "Portshutter":

I actually managed to fix this problem, myself.

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I've been trying to upgrade from Vista Home Premium 32 bit to 7 32 bit. After a few hours it does its final reboot and shows the message above when I log into Vista. Computer is Acer Aspire 6920.

I ran the upgrade tool and the only thing that stands out to me is that is seems to have an issue with the Intel Pro Wireless thing. I updated the driver and software but still get the same warning. I uninstalled lots of software that I thought might be causing issues but still nothing, although the computer is running much faster now. I've been at it for weeks...

I located the setuperr log and see quite a few lines similar to:

2012-05-28 17:14:25, Error [0x080654] MIG Path not found for move target \\?\C:\Users\Default\AppData\Local\Microsoft\Windows\History\History.IE5\index.dat; attempting to create it[gle=0x00000003]
2012-05-28 17:14:25, Error [0x080656] MIG Failed to restore file \\?\C:\$INPLACE.~TR\Machine\DATA\Users\Default\AppData\Local\Microsoft\Windows\History\History.IE5\i ndex.dat to \\?\C:\Users\Default\AppData\Local\Microsoft\Windows\History\History.IE5\index.dat[gle=0x00000003]

The complete setuperr file is attached.

I really don't want to do a clean install, I have a ton of programs and games I've gotten from that I cannot reinstall. Any help would be appreciated.

A:Attempting upgrade: "This version of windows cannot be installed"

If you really have IE5 then obviously that needs to be upgraded to IE9. Run your Windows Updates in Vista to make sure everything is fully up to date including SP's.

If there are issues flagged during the Upgrade Advisor phase before install begins, be sure to resolve all of them. If in doubt uninstall the program or device in Control Panel or Device Manager.

Type msconfig in Start Search box, rightclick result to Run as Admin, uncheck everything in msconfig>Startup and >Services tabs (after Hiding All MS Services), reboot then try Upgrade again.

Remember that you are struggling here to get an inferior in-place Upgrade. Nothing compares to a fresh Clean Install which will teach you a lot about your computer. With Win7 backup imaging you can save a backup image once set up so you never have to reinstall again - just reimage the HD or replacement in 20 minutes.

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Anyone have any experience with this? I'm not planning on upgrading anytime soon, but today I spent some time running my Win7/8 keys through a clean install of Win10 in a VM (well, first one clean, the others I used the "Change Product Key" function in Win10, which did return succesful activations).

Does this work for enabling their use in future installs of Win10? Requiring a call due to hardware change is acceptable too

A:"Flagging" Win7/8 keys for Win10 upgrade via VM

Try installing another Win10 in another VM and see if it auto activates.
Don't use a key when you install.

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Admittedly, my copy of Streets & Trips is aged at v2009. But it ran last month!

My fears about W10 included the fact that MS would eventually start obsoleting older software. I used MS S&T for quick evaluation of routes for trip planning, and also as a "just-in-case" to my GPS when traveling since I had the version with the (now useless) GPS receiver.
"Been there, done that!" The screen-shot is after I had already received the warning and gone through the Repair/Reinstall procedures using the original installation media.

They are not far from making enough of my software obsolete that Linux becomes a viable alternative. If my older, 3-license version of Office goes, I'm gone. Only the many Access reports I have developed over the years keeps me from doing that. I consider "End of Support" to mean no new patches, no developer support, and no user support. I have never considered "End of Support", which has been announced, to mean "Will no longer run". How about you?

Any suggestions other than to not expect old software not to run? Over the years I saw MSDOS applications drop off the cliff, then many of my early Windows applications. Now stuff that ran under W10 as recently as the end of July doesn't work.

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Before getting my dell machine with win8 baked in, I purchased a win8 pro upgrade from MS for 14.99.
Can I use that win8 pro "upgrade" disk to upgrade my core version to "pro", or will that just screw things up?


A:Can I use an "upgraded Pro" disk to upgrade from win8 core

You can use the upgrade key in ADD FEATURES:
Add Features to Windows 8

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when i attempted to upgrade via automatic upgrade, sp3 would not complete.
the internet connection is NOW not available, yet it does hook up to the lan via an ethernet cable to the linksys router.
there are no yellow marks in device manager.
i have tried:

i also tried:
TCP/IP stack repair
netsh int ip reset reset.log

netsh winsock reset catalog

Reboot the machine.

i attempted to upgrade to sp3 via a download of the it version for multiple computers. i get a "access denied" error. then a warning the sp3 installation did not complete and xp has been partially updated and may not work properly. i am the admin, so i am thinking the access is not the same issue. perhaps a corrupt download? i copied this file from another computer where i used it to slipstream into an installation cd. i have not used this cd or sp3 file to verify it is working.

i tried a dell utility, "driver reset" and it showed no errors

i tried directly hooking the machine to the nic card of a computer connected to the internet, still no connect.

the problem is on a dell 9150 running xp home sp2

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Hey guys, i've got windows 8 and yesterday it tried to update. It took a while, about 45 minutes, and then it cut to the "we couldnt complete the updates undoing changes dont turn off your computer" screen. Its been like that ever since, and that was at 1pm yesterday. The laptop did die 4hrs in, but even after turning it back on its still the same screen. :^( the computer was wiped for me not even 4 days ago.

I had someone say this happened to them and they said its a harddrive problem, and they were 90% sure its now a giant paperweight. And i had someone else eay that it happened to them and they never got it to work again and i really hope thats not the case because then i'm out a computer!!!!! Please help!!

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So, I am planning on buying a new hard drive for my computer, and since Windows 10's activation is based on hardware, will I still have the free upgrade?

A:Windows 10 "Free upgrade" after hardware change?

Yes. It's tied to the motherboard, not a specific hard drive.

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I purchased the Windows 8 Upgrade for US $39.99 and after the payment is make and when the download is going to start, I am getting the error "The specified service does not exist as an installed service". How to solve this issue?

A:Windows 8 Upgrade Issue "The specified service does not exist"

Try redownloading from the email link.

If you need to download Windows, write down your new product key and enter it here.

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It's been there for literally over a day. At first it appeared to be using the hard drive now it's just sitting there being pretty. Trying to go from CP to RP btw.

Wow literally 3 minutes after I posted this it just decided O LOL I SAW YOU POST SO IM GONNA WORK NOW. and it worked...

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It appears I'm not the only one with this issue. I am using an Inspiron 17R 5737 laptop that came with Windows 8.1. After upgrading to Windows 10, I've noticed a couple of things: 1. In Dell audio, my Waves Maxx Audio 4 works, but I am missing all of my presets in the EQ and I am actually not able to adjust ANY settings at all. I have called Dell 3 times now, resulting in a total of 6 hours on the phone, where they had me uninstall and then download and reinstall the Realtek audio driver. After downloading and installing 2 times, the EQ presets came back, but I am still unable to do anything else within the program. I have noticed, after the first time, that updating the driver causes the error with Maxx Audio. So the second time I reinstalled, I did NOT update the driver, but I am still unable to make any changes in the program. This is very frustrating because I record music and mix the final product with my laptop.
The 2nd issue I have will have to be directed in a different forum, as it has to do with my laptop not waking from sleep mode.
Any help with the audio issue would be very much appreciated.

A:Issues with Maxx Audio after Windows 10 "upgrade"

I solved this issue by first downloading the latest Realtek audio drivers from Dell. For my XPS15/M3800 it was Realtek ALC3661 Audio Codec version,A00. This is a 325MB download. After installing this and going through 1 or 2 reboots, my Dell Audio Sound Manager was restored but all MaxxAudio presets were missing. To fix this, I opened the Device Manager-->Sound, Video, and Game Controllers the right-clicked Realtek High Definition Audio and selected Update Driver Software. I chose to search automatically for updates. Windows found an updated version, installed it, rebooted, and then my presets were restored.

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Hi, tonight the update for upgrading to Windows 10 was downloaded even though I didn't reserve a copy of Windows 10 and I'm filling happy about Windows 7. I've uninstalled the update KB3035583 from my computer and hided it from being updated in the future. Still the notification "Upgrade to Windows 10-Get started" remained on the windows update screen. Is there any way to get rid of it as well so that I wouldn't click by mistake the get started button? Thank you.

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I can't seem to find instructions in the "Control" panel to hide updates. I'm sick of having to remove the "x" that keeps reappearing next to the Windows 10 Upgrade" update. I'm afraid that when I get any updates for 8.1, that I will not remember to remove the "x" from the Windows 10 upgrade.

Any suggestions on where to find information on "hiding" updates or providing step-by-step instructions on how to hide updates?

Thank you.

A:How to Hide "Upgrade to Windows 10 Home" Update

you should be able to right click the update and select hide

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How do I re install windows 8 while KEEPING my files?

For example you upgrade from windows 7 to 8 you have an option to "upgrade" and you keep all setting etc...
How do you do this with win 8 alredy installed and installing win 8 again

Many thanks!

A:Solved: How do I "Upgrade" windows 8? Like reinstall and keep my files

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I've decided to upgrade my Windows 7 Ultimate to Windows 10 with the free upgrade. Unfortunately, it has been stuck "Checking for Updates" for the last 30-45 minutes. Is this normal? I've updated two laptops, one Windows 7 Home and one Windows 8 and it didn't take nearly this long. I'm afraid I'm stuck in some kind of loop. I've searched the forum and couldn't find anything.

A:Upgrade Install Stuck on "Checking for Updates"

Originally Posted by ARAMP1

I've decided to upgrade my Windows 7 Ultimate to Windows 10 with the free upgrade. Unfortunately, it has been stuck "Checking for Updates" for the last 30-45 minutes. Is this normal? I've updated two laptops, one Windows 7 Home and one Windows 8 and it didn't take nearly this long. I'm afraid I'm stuck in some kind of loop. I've searched the forum and couldn't find anything.

Well, please disregard. It finally started installing.

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For those of you who are interested in using the most currently available SP3 upgrade for Windows XP, this link will provide you with the file for the correct version - 5.1.2600.5508

This URL at the Softpedia site

and this URL at the Microsoft site

are still providing the file for version 5.1.2600.3311, which is the original SP3 RC2 upgrade.

I upgraded today from version 5.1.2600.3311 to version 5.1.2600.5508 in both of my desktops. I have no idea what's new or different between the 2 versions, but I have noticed a snappier response.

(This is for information only and is not intended to encourage users to make the upgrade from SP2.)


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So I have this weird thing happening in my relatively fresh install of Windows 10.
Whenever I search for "Check for Updates" or "Windows Update settings" on the search box of the start menu, I get the results that I want but if I press enter or try to click on those results nothing happens.. As far as I know I can click all others search results but those, and maybe others related to windows update.

I can still get updates by going to Settings>Update & Security though.

In my other computers this works fine, and as far as I can tell all the updates are done.
From what I've searched around other people seemed to have a similar issue where they couldn't acess the settings at all which isn't my case. Still I tried the sfc/ scannow that a lot of users seemed to recommend but no results.

A:Can't click on "Check for Updates" "Windows Update settings" on Start

.............. Still I tried the sfc/ scannow that a lot of users seemed to recommend but no results. .....................

Please clarify what did you mean by "no results".

When sfc /scannow is completed, it will give you one of the following 3 reports....................(paraphrasing)

1. No integrity violation.
2. Found corrupted files and repair is successful.
3. Found corrupted files but unable to repair some of them.

Which one of the above is applicable to you ?

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How long does it take to check for updates on the Media Creation tool for Windows 10?

I am upgrading from 7. This same computer has been having issues with Windows Update and Internet Explorer.

Can someone please assist me with this?

A:Windows 10 Upgrade through Media Creation Tool

In my experience sometimes it goes right through, sometimes it might take 1/2 hour.

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Hello i bought Pc from 1 guy.
its care who is that guys...
but my question is
if i can upgrade to windows 10 without purchasing them, or buying key
i started PC and microsoft quested me if i want to upgrade because my win7 is old
or something...

A:Can i upgrade from WIN7 to WIN10 "for free" ?

Hi Welcome to Windows Central! Give this a look. I have no experience with this, so you're on your own!

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Can an .iso of the Win 7 Student download be used to "upgrade" a new laptop with the same version of Win 7, thus getting rid of unwanted programs? In other words, do a clean install using the .iso on DVD, then using the registration key from the new Win 7 laptop?

Assuming it will work, how much problem is there likely to be with drivers?

Thanks much!

A:Use Student download to "upgrade" new laptop?

If I'mreading it right you have win7 on your laptop and you want to format the drive and put win7 back on? That'll work. As far as drivers are concerned, if you already have 7 installed you would know what drivers did or didn't get installed already

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Hello everyone. I purchased one of the $49 W7 Home Premium upgrades when they were available. However, It's still unclear to me whether or not I will be able to install this thing without a pre-existing OS installation on my hard drive. Can anyone give me a definitive yes or no? Thanks.

A:STILL confused about "Upgrade" installation process.

Hi, you can only upgrade from premium on your old machine to premium on the new .

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Hi all, hope someone out there can be my saviour and come up with a fix for this.

My hard drive on my PC failed so had to buy a new one & at the same time upgraded to Windows 7 Ultimate 32 bit, and here comes the monitor I'm using is also my TV (Bush 27" LCD) and once windows boots up I receive an "out of range" error message on a blank screen. I'm using the same screen as I was when I was running XP but on Win 7 it just doesn't seem to want to play ball. I've received this message before on XP but just needed to change the refresh rate down from 75hz to 60hz which I've done this time round but it hasn't solved the problem, anyone have any advise for me?

I'm using a VGA cable to connect my monitor to my PC (my monitor doesn't have a DVI port, but my PC does). I'm currently using monitor from another PC in the house to use my PC so I know that the video card's working, there must just be some kind of conflict somewhere.

A:"out of range" monitor message after Win 7 upgrade

i'm pretty sure that message means your video card is using settings that are too high for your monitor to handle. check the specs for your monitor and adjust your video card settings to match.

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Hi - I can't run internet explorer after attempting to install service pack 2 upgrade - get the infamous "encountered a problem and must shut down error".
Tried to uninstall and reinstall, ran spyware checks, etc but can't get fixed, although I am very much a novice. Posting hijack log:

Logfile of HijackThis v1.99.1
Scan saved at 10:07:08 AM, on 6/18/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
c:\PROGRA~1\\vso\mc... Read more

A:Solved: IE "encountered error" after SP2 upgrade

Repaired by running repair technique using system file checker with xp cd rom loaded.

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Does anyone know how (or if it is possible) to turn on the classic toolbars in Word 2007? This has got to be the worst "upgrade" Microsoft has ever done. I can see how the new arrangement of icons and buttons might be helpful to a novice user, but I am an advanced user. Now all the advanced functions of Word that I liked to use take at least twice as many clicks to get to, that is if I can find them at all! The help files are next to useless. This is very frustrating. If anyone has any idea of how to get Word 2007 to function/look like any previous version of Word I would really appreciate it. Has anyone written a hack to override this messed up GUI?


A:Solved: MS Office 2007 - The "Upgrade" From H*ll

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Hello all. This morning my Firefox auto-upgraded to v20.0. When I tried to start Firefox up I got a error message: "Could'nt load XRE functions" See screenshot

I understand this to be similar to the XUL runner issue.

I uninstalled FF again and tried to use revo to completly uninstall FF, but it was not listed.

I use ZA Extreame security, and read that it may be the problem, but it never caused me problems before.

Any help to get FF working would be greatly appreciated!

PS- sorry for badf spelling, IE9 evidently has no built in spellcker!!

A:I need help with firefox upgrade and a "XRE fuction" issue

I tried the web solutions i read about turning of my ZA browser virtualization, which solved the XRE function issue, leaving a new issue of not finding my profile, but i solved that and BAM FF works now!!


I will report back shortly if the issue is solved!!

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Answer Match 83.16%

Due to an unstable HDD I will have to reinstall my windows 7 from scratch onto a new HDD. My version of W7 is an "upgrade". The Question is do I have to reinstall XP first then W7 or can W7 go straight in quoting the product key etc for XP. The thought of clean installing W7 is bad enough but XP as well is mind blowing.
I hope some kind soul will know a way to do it in one.
Thank you in advance

A:Clean Install using "upgrade version"

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Answer Match 83.16%


I started my Vista 64 to Win 7 64 update about two hours ago, and now it appears to be stuck on the "Transferring Files" action, as it has been at 42% for about 45 mins (and it is indicating it is still on file 186593 of 696185). Has anybody heard of this problem and a potential solution?

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