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Keyboard and mouse doesn't work after driver repair

Q: Keyboard and mouse doesn't work after driver repair

My boss bought a new HP tower after our old one ran out of space. I plugged it in and everything worked until I realised the scanner didn't work. I downloaded a driver but it still didnt activate the scanner. So I looked at the driver repair discs that came with the tower. I installed that thinking it would repair the scanner driver and when I logged back in, the keyboard or mouse USB didnt work. I hope I didn't screw up anything. The keyboard works in BIOS. My boss doesn't know and I would like to get this repaired without bringing anyone in. HELP! Im on Windows 7.

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Answer Match 83.16%

Hello. I've recently bought a PS/2 to USB adapter.
But it doesn't work.
I've been searching on internet and i found that i need something else.
The questions that i want to ask:

Why this cheap piece of garbage doesn't work? - Solved.
How do i manage to get it to work (Windows 8.1/Windows 7/ Windows XP) (1 PC, 1 laptop and another PC) - Solved.
That piece of garbage ..... what it used for? (You insert the PS/2 to the converter and then the USB end port to the computer)

Please help me!

A:PS/2 to USB keyboard/mouse doesn't work.

7 more replies
Answer Match 83.16%

Hello everyone!

Yesterday I was working on my desktop, and Windows Update decided to pop up and install some automatic updates. I put it off by a few hours, so I could finish up my work and go to sleep. When I next tried to use the computer, I realized that somehow Windows Vista could not start. Once it got past the initial screen where I could access BIOS and everything, the computer would just automatically restart.

So I pulled out my installation disk, popped it into the drive, and did a repair on my computer. It supposedly worked, and I tried to access Vista again.

Now here's the problem that I'm currently having:
The keyboard works fine while the computer is booting up. In other words, I can access BIOS and all that. However, once the computer reaches the Vista logon screen, the keyboard and mouse don't receive any power from the computer at all. I can't turn on NumLock or anything like that. Therefore, I can't access my computer at all to try and repair it.

I tried a System Restore to right before it updated (or at least that's what I think the date stamp pointed to), but the problem persists.

I use a USB Keyboard and Mouse, and my computer does not have PS/2 keyboard or mouse ports. I'm running Windows Vista 64 bit, and my computer (and hardware inside) is maybe a year old at most, so I doubt any hardware has failed.

So basically I'm asking: Is there any way to fix my computer? Or will I have to get a Linux Live CD, back up... Read more

A:Keyboard and Mouse Doesn't Work

9 more replies
Answer Match 82.74%

alright well one day i restarted my computer and it came up with this "missing or corrupt file windows\system32\config\system". My computer said running a repair was necessary. So i whipped out my OS DVD and started repairing. So about 75% of the way through of "installing windows" it came up with the window saying something along the lines of "your graphics card driver for your nvidia geforce 6800 hasnt been tested for windows xp." would you like to contine? but here's the kicker, i cant click anything because my usb doesnt appear to be working. I have an xps 400 from dell. couple years old, you know my graphics card. but i need to know someway of clicking the "yes" button but without a keyboard or mouse or anything usb. also, my computer doesnt have the slot for the old mouses. Like the little purple plug thing. and i dont have a slot for a keyboard either. any ideas. This just isnt my day. if you could help me that would be awsomee. alright well thanks.

Summary. i'm in the middle of a system repair. i can't use my mouse or keybord (or anything usb for that matter). I've tried messing with the bios but usb on startup is alreayd enabled. There is an error message that i just need to click one button and i can't do it. Anyway to fix this. also i cant start in safe mode or any other mode. Mous and keyboard work at the very begging like i can press f12 and it brings up boot menu and yeah. pleaseeee help.

A:USB mouse/keyboard dont work on system repair. please help

So, where are the replies to this query?

1 more replies
Answer Match 82.32%

Hello everybody, I recently have gotten computer parts and put together a PC, after a delay in the mail I have received the graphics card and installed it into the tower, before I got the card I was using the computer perfectly fine with the CPU graphics that are integrated so I know that all of my hardware works, or did. When I put in the graphics card there was an issue with it showing up on the monitor, so I took out the motherboard battery with guidance from a friend and reset the CMOS and I have it displaying now with a HDMI to DVI-D.

When I turn the computer on it turns on and then turns off instantly after the fans and such start to go, it does this once, then fully turns on and I press the delete key to load the bios, after that I load windows and when I get out of the bios all usb ports stop working, mouse and keyboard stop and im stuck looking at the windows 8 screen showing date and time and internet connection, I've been looking online and still am yet to find a solution because everybody else that has this issue can somehow access their desktop. I can't. When I load from the windows CD i get into the starting menu for loading the operating system, but again, no mouse or keyboard so I can't keep going from there.

I removed the graphics card which initially caused the problem, upon start up it restarted 3 times and then turned on, in the windows loading screen where i was stuck before the keyboard LED's are lit up but the mouse is not. the ke... Read more

A:Keyboard/Mouse doesn't work outside of Bios

Have you tried both the USB 2.0 and USB 3.0 ports for the keyboard and mouse? Maybe the USB 3.0 isn't working correctly due to drivers or compatibility with the Razer gear or drivers. Or can you borrow a basic USB keyboard and mouse?

I also see a BIOS update on the Asus website that addresses "USB Compatibility" and "System Stability" in another. If you do not already have the 1603 BIOS update you may wish to update it that one. You can update the BIOS through the BIOS itself, go into the Advanced section and use EZ Flash and load it from a USB stick; it must be extracted first though.

1 more replies
Answer Match 82.32%

Hi all,

I have a Toshiba Satellite laptop and while recently doing some computer maintenance to get rid of some malware, I most likely screwed up my computer. At the Windows 7 user login screen, my mouse and keyboard are non-responsive. I don't think this is a problem with the actual hardware because I can access the boot menu with F12 when I boot it up. Appreciate any help.

A:Keyboard/Mouse doesn't work on my laptop

Do you have access to your windows installation cd?

3 more replies
Answer Match 82.32%

Hi. My laptop has 2 USB slots, 1 working perfectly fine, but another one has a problem. When I plugged a USB mouse or keyboard, nothing on screen happen. For the mouse, it light up but the cursor can't move. For the key board it doesn't light up and nothing happen. I tired flash drive, nothing happen too. BUT when I plugged an external hard drive, it work perfectly fine.

This problem just happen today, before both USB slots are working just fine. So now I can't use both mouse and keyboard at the same time

I've tried restart my computer, uninstall and reinstall all USB list in USB Controllers in Device Manager, nothing work so far

Please help
Thanks in advance

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Answer Match 81.06%


I have a fairly new laptop (Lenovo) and for some reason, sometimes when I turn on my computer after it was hibernating or sleeping, the mouse (touchpad) doesn't work until I put it to sleep and turn it on again. This sometimes happens with the keyboard too, but not as often. I'm not quite sure even how to start checking what the problem is.

Any help is appreciated.


A:Mouse and/or Keyboard Doesn't Work After Sleeping/Hibernating (Sometimes)

Hey, does anyone have any solutions to this?

2 more replies
Answer Match 80.22%

Recently I've come across a situation where my computer will boot with no keyboard function. I cannot enter bios, boot in safe mode, etc. However, upon Windows 7 loading I have full function of the mouse. That is until I hit any key on the keyboard, then I lose left click function only. I can still move the mouse, I can still right click with the mouse. I also noticed that caps lock and number lock did not work either.

I figured that maybe the keyboard was bad and so I plugged in a different brand new keyboard and booted up the computer. Everything worked fine. The keyboard worked flawlessly, the mouse had no problems at all.

Restarted the computer to install windows updates, and upon the next boot I once again was left with no keyboard function and then once again no left click function.

These problems only began after a program was uninstalled due to it freezing up during use. (The program was a puzzle game that was purchased and installed from a reputable game website)

I am at a complete loss, and I cannot tell if this is a hardware problem or a software problem or even a virus problem.

Both the mouse and keyboard are USB. Other USB devices work fine, including a headset, a printer, and a scanner.

Any help is much appreciated!

Thanks in advance.

A:Keyboard doesn't work, then mouse begins losing function

No one can help me?

2 more replies
Answer Match 79.38%

I have a Gateway PC, 5 or so years old, running Windows XP Media Edition.

A few days ago, soon after having installed some Windows updates, my wireless Microsoft mouse and keyboard stopped working. I plugged in a spare PS/2 mouse, and in the bluetooth dialog box removed, added, and reconnected both components. The wireless mouse and keyboard worked, but not for long. I then uninstalled and attempted to reinstall the mouse and keyboard software (except that the software apparently had not uninstalled). This did not fix the problem.

From here on I tried so many things, I do not recall in what order. I did a system restore via Advanced System Care, then tried again using a much earlier date. After a very long wait I was informed that my system could not be restored to that date.

I ran Reimage, which reported a moderately severe stability problem with numerous crashes. This program fixed and replaced files, etc, but got stuck while attempting to reinstall Windows updates (during repairs, Reimage removes Windows updates and reinstalls them afterward, but for some reason this last step has never worked with my computer and I've had to reinstall the updates manually). The computer was frozen and I was forced to turn it off using the power button. When I turned the computer back on, I had no working keyboard or mouse, and again had to use the power button to turn off the computer.

I plugged in a PS/2 keyboard and started the computer in bios, resetting bios to default sett... Read more

A:Keyboard has limited function in safe mode, and mouse doesn't work at all

Advanced System Care, which fixed a lot, especially in the registryThe IObit program is just a Registry Cleaner that will repair almost nothing, except your hope - You will never know if it repaired anything -You are better off to remove all Chinese IObit programs and only use proven programs for your computer Malwarebytes and Advanced System Care will not operate correctly on the same system, as both clash with each other Malwarebytes Anti-Malware is a proven and trusted program world wide, while IObit is forced on Chinese users as their options are limited.Do you have a Regular Antivirus program that is active and is scanning at all times ??Thank You -

1 more replies
Answer Match 78.54%

Hi there!
I just got my new Asus Vivobook s400ca running Win8.1, a few weeks ago.
It really runs great, although I managed to find one problem. Since this is a laptop without a detachable screen,
I didn't really find any good reason for having the touch keyboard toolbar () in my task bar, since I was pretty sure I'd never need it. So I disabled the keyboard, which worked out fine but the toolbar was still there.

I then went on to try to remove it by using one of EightForum's .reg files for that purpose.

This did, as described, remove the toolbar, but apparantly it stopped the mouse pad driver as well, even though the mouse pad itself basically works. (no gestures or scrolling though.)

As you can see here, There's no driver running.

And in the ASUS hub, it's also impossible to turn it on. It just keeps saying it's off.

So I decided to use another .reg file that I found with the initial one, that should basically just rollback the effect that the other one had, but to no avail.

It just made the toolbar come back.
So I don't really know where to go from here. Any suggestions?
Also, if there is anyone who knows what to do about that toolbar, please do tell! [:

Thanks in advance! [:

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Answer Match 76.86%

Hey! So recently i had to move my desktop around in order to install a new desk and ever since my computer has had A BSOD.The Error is as follows 
             The Operating system could not be loaded because a critical system driver is missing or contains errors 
File: Windows\system32\DRIVERS\nvpciflt.sys
Error Code: 0xc000007b
I have Windows 10 (my operating system for about a month) on a flash drive in order to repair the files however i cannot access my keyboard or mouse. I've tried changing the ports and none of them seem to be providing power. I can't even access the bios at this point. Any help would be greatly appreciated!

A:BSOD Critical Driver Missing but Keyboard/Mouse won't work

Hi. . .
If you've had to carry around a USB stick with Windows 10 OS on it for the last month for the sole purpose of replacing corrupted Windows files, it's time to reinstall Windows. 
W10 was a beta version and therefore potentially subject to unstable behavior.
Is Windows 10 actually installed on the system's internal HDD or SSD?
Bugcheck 0x7b - Inaccessible boot device; Windows cannot locate the HDD partition with Windows on it.  It can't find the hard drive.
You can run SeaTools for DOS, long test to test your HDD -
Windows 10 RTM was released yesterday. 
Revert the system back to it's prior OS -- if W7, W8, W8.1, upgrade to Windows 10 for free -
There is a W10 90-day trial available -
Regards. . .

2 more replies
Answer Match 74.76%

hi, I know there are many in the forum who have the same problem as mine. 
my computer was running fine last friday. I tried to start it on saturday, it says it can't startup and need to repair startup. I did run the repair but still can't startup. I tried to use system restore to earlier dates, it still can't startup. The computer has trojan virus before and I tried the anti-malware from internet to kill them. seems that it create more problem for my PC. I have some important files in the computer that I wish I have archived. 
wonder if any one can help. thx in advance.

A:can't start up computer-window7, repair doesn't work, restore doesn't work

I'll report this topic to appropriate helpers.
Hold on there...

6 more replies
Answer Match 67.62%

For the last month or so, every time I log off my account, the keyboard does not register at the Windows Log In screen. This makes it so I have to restart the computer and then it works fine.
There are three accounts on the computer, the casing has been half removed for the last 3 months, a DVD burner and driver recently installed 3 months ago and I am using a wireless off brand USB keyboard and mouse.
OS: Windows Xp Home Edition 5.1.2600 Service Pack 3
As for the second part, the computer requires several restarts to boot up, sometimes up to twenty minutes of turning on and off to boot up. Only started doing this a week ago.

A:My Keyboard doesn't work, and the computer turns on but doesn't start.

It sounds like something is wrong with your Windows XP drivers. Something like that happened to me while building my computer, and when I boot up the keyboard did not work because my copy of windows XP was bad. You could try reinstalling windows XP, and It might work better, but I dont have a definite answer to your problem.

3 more replies
Answer Match 66.78%

All clicks are inactive. right clicking, left clicking and even when you leave the mouse over the start button or any folder for a description it doesn't work.

I currently am running Windows XP Home Edition. I have to run in system recovery mode (safemode but you are still running the OS). It is very hard to because nothing runs on startup in recovery mode so I am very limited because my spyware protection does not work.

If you can help me please do.

Thank you!

A:Mouse clicking doesn't work only moviong around the mouse

You have told us absolutely nothing about your system so all I can answer with is do XP Repair:
If you do not have a Windows XP cd, then you will need to buy one. Or use system restore disk to wipe out drive and return to clean and new as once was....those are the only options for what you have told us or if you have a ps2 mouse try a usb mouse, but I still think your system must be totally corrupted and need the XP repair bare minimum.

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Answer Match 65.94%

Hi all,

this is my first post, so I'm hoping to get lucky enough to fix my problem.

I have a Dell Dimension 9150 with XP Home SP2.

2 weeks ago, my computer would not shut down, so I used the power button. Frozen computer. When I restarted it, I got an error that windows\system32\config\system was unrepairable.

I contacted Dell support (now out of warranty by several months) and they got me the installation cds. This at least let me launch the recovery console, and I followed the directions here:

I copied my system files to a backup location, and then copied them from the \repair folder. I got to the page 3 of the instructions when it told me to reboot.

Basically, now I can at least access windows (which is a big jump forward from where I was before tonight), but now my mouse and keyboard are not recognized, so it boots up to windows without any way to do the last 2 pages of instructions.

I have a microsoft mouse (and the original junk Dell one too) that could not be used (they are USB inputs). And, I have a new ergo-MS keyboard (and the original junk Dell one too) (also both USB devices). I don't know if that's causing the problem, but I'm willing to try just about anything to keep from losing all of the data on my desktop.

Let me know if I missed something.

A Savage

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Answer Match 65.94%

I use advanced task killer to kill potentially unwanted processes.
I quarantined a process called "logon" or "profile" or something down that line.
I immediately got a bsod and restarted. I was not able to even boot into safe mode.
I decided to do a reinstall of the system files using the xp cd.
While it is installing I have full mouse control, and keyboard control in bios. However, I get a dialog box saying an audio codec has not passed windows logo testing. A minute or so before the dialog box I lose control of the mouse and keyboard. I can't select either choice without mouse or keyboard control. They are usb , and I have no ps2 ports.
I have tried unplugging and plugging it back in to no avail.
Also I can't find anything about usb legacy support in my dell bios.
Is there a way to delete the old driver if I cant regain mouse control?

A:Can't use mouse or keyboard during xp repair

I would try to find the battery in the motherboard and unplug it and replug it in after a couple minutes.

1 more replies
Answer Match 65.52%

I got a wireless mouse Penguin Ambidextrous Vertical Mouse | Posturite. It is supposed to use generic windows 2.4 Ghz adapter. However, windows 7 is unable to find any drivers. The screenshot of device manager is appended. I tried various other ways e.g. take out other USB devices, reboot etc. I tried sfc /scannow . But the error persists. There is no usb.inf file in the C:\Windows . It works in Windows 8 machine but not in windows 7. other 2.4 Ghz mice work. The manufacturer says that they don't provide the drivers because the mouse uses generic drivers
Please advise what can be done.

A:2.4 Ghz wireless keyboard mouse driver not found (Penguin mouse)

Did you do a Search of the Windows Folder including subFolders and hidden Files? My Win7Ult has several such files but only 2 that are usb.inf only in subFolders of Windows, others have longer names but most appear to be associated with my AMD CPU/Gigabyte Motherboard setup.

2 more replies
Answer Match 65.52%

Hi i am trying to do a repair install for windows XP

I have a message come up that says VIAAGP1.sys is required please type in the path and click ok.

This is good and i know where the file is but....

My keyboard and mouse do not work so i cannot click or type in the box

the keyboard and mouse are ps2 and works in the BIOS but as soon as windows starts they stop responding..

i cannot progress with the repair install with this problem...

I have tried putting the driver disc in but the message still pops up..

Thank You

Ps: i have tried usb keyboard and mouse and they do the same : working in the BIOS but when windows starts both stop responding

A:repair install XP -- no mouse or keyboard

16 more replies
Answer Match 65.52%

A couple days ago I unplugged my usb keyboard on my dell dimension e310. When I went to plug it back in a few days later it would not work and the mouse stopped working. After trying several different things I read online I decided to do a repair install of XP. The mouse and keyboard are both usb. I am able to use both at boot including keyboard at bios and mouse during the repair install until it gets to 34 minutes "Installing Devices". For what ever reason between 34 and 33 minutes the mouse and keyboard quit working and then the regional and language settings pop up. I am stuck on this screen because I cannot select anything. Please help. Even when I turn it off and back on it keeps bringing me back to setup. The computer does not have any ps2 slots either.

A:no keyboard or mouse for repair install

There are Dell diagnostics on the hard drive accessed by F12 at power on. First step would be to run a complete diagnostic and see if anything shows up.Try all / any USB ports (you most likely have) - To repair XP you will need both the DELL XP reinstallation disc and either a DVD, or CD drive.If you reside in the US and are the registered owner of the computer, a disc containing the factory-installed operating system specific to your system, available from HERE. Note: Dell may charge for the disc.All Drivers and Downloads for your system can be found at you are considering an operating system reinstall, please Click Here for an alternative.

4 more replies
Answer Match 65.52%

I was doing a repair on Windows XP with a Windows install CD.

Eventually it came to a point of asking me some questions and I realized the mouse and keyboard did not work. The mouse is PS/2 and keyboard is USB. Neither work.

What can I do?

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Answer Match 65.52%

A couple days ago I unplugged my usb keyboard on my dell dimension e310. When I went to plug it back in a few days later it would not work and the mouse stopped working. After trying several different things I read online I decided to do a repair install of XP. The mouse and keyboard are both usb. I am able to use both at boot including keyboard at bios and mouse during the repair install until it gets to 34 minutes "Installing Devices". For what ever reason between 34 and 33 minutes the mouse and keyboard quit working and then the regional and language settings pop up. I am stuck on this screen because I cannot select anything. Please help. Even when I turn it off and back on it keeps bringing me back to setup. The computer does not have any ps2 slots either.

A:no mouse or keyboard for repair install

hiya,if you can get into bios make sure USB legacy or something similar is enabled

3 more replies
Answer Match 65.52%

A couple days ago I unplugged my usb keyboard on my dell dimension e310. When I went to plug it back in a few days later it would not work and the mouse stopped working. After trying several different things I read online I decided to do a repair install of XP. The mouse and keyboard are both usb. I am able to use both at boot including keyboard at bios and mouse during the repair install until it gets to 34 minutes "Installing Devices". For what ever reason between 34 and 33 minutes the mouse and keyboard quit working and then the regional and language settings pop up. I am stuck on this screen because I cannot select anything. Please help. Even when I turn it off and back on it keeps bringing me back to setup. The computer does not have any ps2 slots either.

A:no mouse or keyboard for repair install

Boot into Setup (Bios) and make sure USB Legacy, or USB keyboard is Enabled. If you have PS/2 ports try using a PS/2 keyboard.

2 more replies
Answer Match 64.68%

I'm not sure if this is the right place to post this, but recently on my girlfriends computer we installed a webcam and everything kinda froze. Upon restarting the computer it comes up with the screen saying a device failed and may need a startup repair. Also gives the option to start windows normally. The problem is the keyboard is not recognized to choose an option. It counts down and goes to the screen to start the startup repair, but again no mouse or keyboard. I have tried accessing the BIOS but considering the keyboard is not working i cannot do that either. I'm not sure what all is in it as I got it from a friend when he built a new one. It is a custom computer, not from a typical manufacturer. It has worked perfectly up until trying to install the webcam. I have tried using every USB port and also tried using a ps/2 converter to no avail. I'm not sure what to do anymore, and I'm afraid of messing with it too much or hard-booting it too much. Please help if you can. I'm at a loss. I'm not exactly new to computers, but I've never had a problem where i couldn't use the keyboard at all.

A:Computer needs startup repair, but can't use mouse or keyboard

sorry, just saw that this is for the blue screens..which I am not getting, I'm sure the thread will be moved. Sorry again, i'm just at a complete loss and it's really late

9 more replies
Answer Match 64.68%

I guess the title says it. I don't own a wired keyboard or mouse. Should I go scrounging for them before trying Brink's in-place repair install upgrade?

A:Repair Install with wireless keyboard and mouse?

Depends on your system , mine boots up the USB ports on startup before the system boots into windows so I can press keys to boot from DVD etc , my sons doesn't and we have to use a wired keyboard on his.

I generally keep a wired keyboard and mouse handy just in case at all times anyway , it can't hurt.

1 more replies
Answer Match 64.68%

had to do a repair install on xp

initiated the install. files copied. machine rebooted. wants location to sp2 with 'ok' button

problem: doesnt recognise mouse or keyboard.

tried: usb mouse in various mouse - no luck

ps2 mouse (reboot) - no luck

old serial mouse (reboot) - no luck

keyboard is ps2.

cant boot to safe mode (insists on returning to setup)

so am stuck in setup with 'ok' button and no way to click or hit enter.

please help. Im stumped!

A:xp repair install - stuck! no mouse - no keyboard - help!!!

9 more replies
Answer Match 64.68%

Hey everyone,

My specs are as follows:
Windows XP Professional Service Pack 2
Nvidia nforce chipset
XFX Nvidia 8600 GT XXX (256MBs, DX9/10)
AMD Athlon X2 Dual Core 4800+ (4.8 Ghz)
2x - 1 GB DDR2 RAM in dual channel

After not being able to solve the problem and trying later today again, I can no longer run the repair installation. If I attempt to run the repair installation (as for what happened when I tried to boot into XP with the last known good configuration option) Windows reboots immediately upon showing the cursor and the blue background as shown at the beggining of the setup. I've attempted to restart the repair installation from scratch, repairing my boot and master boot records from the XP disc's recovery console with no luck.

The summary of my problem:
After trying to remove what I believe is a virus, I've ended up having to use the Windows XP Pro SP2 repair installation. Even though everything goes smoothely, when it says it's "Installing Devices" a window pops up telling me that my video card has not passed "Windows logo testing". I believe I've gotten this message before, and even though usually I'd simply make it continue, I can't, because at this point the keyboard/mouse are disabled, and I don't think that they're even recieving power. I've checked my BIOS for things about USB and such, and everything looks right. I've tried also tried using a PS2 k... Read more

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Answer Match 64.26%


I tried to do a Repair Install following this tutorial, but the Compatibility Report says:
"Windows 7 Professional cannot be upgraded to Windows 7 Professional. You can choose to install a new copy of Windows 7 Professional instead, but this is different from an upgrade, and does not keep your files, settings, and programs. You’ll need to reinstall any programs using the original installation discs or files. To save your files before installing Windows, back them up to an external location such as a CD, DVD, or external hard drive. To install a new copy of Windows 7 Professional, click the Back button in the upper left-hand corner, and select “Custom (advanced)”."

I have Win 7 SP1, but only a Win 7 disc without SP1.

Why does it not work? Please help


A:Repair Install doesn't work

Yeah, the pre SP1 DVDs do not work on SP1 systems. You can try this:

6 more replies
Answer Match 64.26%

Hello. I have an ideapad z580. It was functioning pretty well until I travelled to China. It started freezing randomly, didnt restart for approx 10 min etc. And finally today it crashed after I restarted it. I can't reach windows, it says preparing automatic repair, and fails, giving a screen says "a required device isnt connected or cannot be accessed". And adds that I need to use recovery tools. I didn't get any cds because of OKR. I restarted with the novo button. Selected recovery. 'Loading files' appeared, waited nearly 5 min and a blue screen with a sad face appeared. So I can't reach windows, cant recover it, in another country with nothing but a smartphone and internet connection. I didnt install any softwares, updated my OS to windows 10 a month ago. If there is a solution Ill be glad because I need the pc and my documents in the following days. Thank you for your help. 

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Answer Match 64.26%

I had a zip of an Nero NRG image, When I went to extract it I was given a corupt error. I used Advaced Zip repair on it and it said it was fixed. I tried to burn the image with nero and it say it is not a valid NRG image. How can I salvage, change, or burn this repaired NRG image with nero or another program. Thanks

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Answer Match 64.26%

Hello, I've just found this forum and I can see there's a lot of people willing to help, so I decided to make myself an account and ask for your help. Several months ago, I had a trouble with some malware, that won't let me see anything in the desktop and told me I needed to buy some software to help me restore my system. Anyway I get rid of it by downloading Malware Bytes Anti-malware and letting it work. Since then I haven't too much problems, until a month ago, when my computer started to freeze, and I noticed. Some strange archives, like hidding folders and stuff like that. However I was too busy to do something about. So today I decided to use malware bytes anti-malware to kill those guys. So first of all, I downloaded the new version of the program and updated the database, but the installer get freezed, so I finished the process and restart the program, and everything went okay for a while. I decided to make a complete scan, and after 3 hours, I get the results. I got 5 suspicious archives, but when I tried to eliminate them, it gets frozen again, so I restart the program again and initiate a fast scan, which only reported 1 malware, so I use the eliminate button, and after a while it tells me that I have to restart the system. I was doing homework, so I saved my archives and everything, and then restarted the system. But in the process, a Blue Screen of Death appears after the boot options and get me to a repair system menu, and then appears a message, that the system... Read more

A:System repair doesn't work

Hi there, again. Thanks to hamluis for putting this where it belongs. A little update, I saw a few other posts, and I saw you  recommended to download FRST.exe, so I did it and run the application from the cmd. When finished, it comes out this:
Mod Edit:  Removed unsolicited FRST data, not allowed in this forum. not post unsolicited malware logs - Hamluis.
Am I doing it right? What's next? Thanks in advance

10 more replies
Answer Match 64.26%

Here's the list:

Startup Repair V2
Problem Signature 01: unknown
Problem Signature 02: 6.0.6001.18000.
Problem Signature 03: 0
Problem Signature 04: 65537
Problem Signature 05: unknown
Problem Signature 06: NoOsInstalled
Problem Signature 07: 0
Problem Signature 08: 1
Problem Signature 09: FixPartitionTable
Problem Signature 10: 1168
OS Version: 6.0.6001.
Locale ID: 1033

I just ran a diagnostic startup and it didn't work. Can someone tell me what's wrong?

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Answer Match 63.84%

So I finished a virus scan and had to restart my PC after that. Right when it gets to the desktop I noticed my mouse and keyboard won't respond. I tried both port and USB devices and both failed. So I headed to safe mode and notices that the keyboard responded when selecting type of safe mode to boot (networking, command prompt, etc...) and once I started up safe mode, it stopped responding.

I was suggested this is a BIOS problem, which I had not updated from the first day I bought this PC (about 5-6 years). Yet I can't update BIOS when I can't even use my PC. No I don't have any recovery discs.

What should I do?

A:Keyboard and mouse doesn't respond

I don't think it's a BIOS problem. The basic keyboard driver from the BIOS is enabling the keyboard to function before Windows starts, such as when you are selecting the Windows mode. Once Windows starts whether in safe mode or normal mode, it is Windows' drivers that take over. Since that's when you seem to have the trouble with the keyboard, the problem is in Windows, IMHO.

Try System Restore and see if that brings back keyboard and mouse functionality. Remember that you can always undo the restore if you don't like the results. If that doesn't work, post back.

8 more replies
Answer Match 63.84%

Need help with getting a USB mouse or keyboard to work while using a Windows 7 system repair disk. My USB mouse seems to mostly be the problem. The keyboard works most of the time, so why doesn't the USB mouse work? Anyone?

A:No USB mouse or keyboard in Windows 7 system repair disk?

Hello Mike, and welcome to Seven Forums.

You might double check your BIOS settings to make sure that you have it set to enable "Legacy USB" or any other USB type setting to allow seeing USB devices at boot to see if that may help.

You might also try connecting them to different USB ports.

Hope this helps for now,

4 more replies
Answer Match 63.42%

Has anyone tested the Windows 8 System Repair Disc described in How to Create a "System Repair Disc" (CD/DVD) in Windows 8? Here's what happened when I restarted my Windows 8 laptop with that CD in the optical drive:

The disc started to spin and I saw the message "Press any key to boot from CD or DVD..." I pressed the space bar. The disc was apparently being read. Then after a minute or two, the computer restarted and again I saw ""Press any key to boot from CD or DVD..." and again I pressed the space bar and again the disc was read and then my computer rebooted again and...this repeated several times until I finally gave up and let the computer boot normally.

Yes, the BIOS is configured to boot from the optical drive first.

Makes no difference which key I press - space bar or any other key.

I tested this disc on the same computer I used to make the disc.

Any suggestions on how to make this system repair disc work?

A:Windows 8 Repair Disc Doesn't Work

Test it on another computer, see if it boots there. If not create another one.

2 more replies
Answer Match 63.42%

Has anyone tested the Windows 8 System Repair Disc described in How to Create a "System Repair Disc" (CD/DVD) in Windows 8? Here's what happened when I restarted my Windows 8 laptop with that CD in the optical drive:

The disc started to spin and I saw the message "Press any key to boot from CD or DVD..." I pressed the space bar. The disc was apparently being read. Then after a minute or two, the computer restarted and again I saw ""Press any key to boot from CD or DVD..." and again I pressed the space bar and again the disc was read and then my computer rebooted again and...this repeated several times until I finally gave up and let the computer boot normally.

Yes, the BIOS is configured to boot from the optical drive first.

Makes no difference which key I press - space bar or any other key.

I tested this disc on the same computer I used to make the disc.

Any suggestions on how to make this system repair disc work?

A:Windows 8 Repair Disc Doesn't Work

Test it on another computer, see if it boots there. If not create another one.

2 more replies
Answer Match 63.42%

can somebody please help me. i try to start my computer but when it starts loading windows it blocks. i've tried to start it in safe mode but nothing. i also tried to repair windows installlation but it also blocks...
what can i do?? does anybody know what might be the problem???

A:XP SP3 problem loading, repair doesn't work

Hello LLMB0611,

What do you mean by "it blocks"?

Are you getting an error at startup?

What happens when you try and start the system in Safe Mode?

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Answer Match 63.42%

hi there,
I've been lurking the forums for a couple weeks now trying to find a way to fix my pc. The problem is that i don't even know whats wrong with it. I have tried multiple ways to fix it. ive tried the system repair and that doesn't work. i created the system repair disk and that doesnt work either. either it doesnt work or i dont know how to use it. i created the disc, then i restarted my computer. i press f12 the boot dvd/cd-rw then it loads it and says the files are corrupted or damaged and thats it. any help in helping me restore my cpu to factory setting?
on a side note no virus protector i install picks up on the problem since it still persist even after multiple scans. when i run my cpu in safe mode it seems like the problem isnt there since my web browser runs smoothly in safe mode.
i forgot to mention the problem which is my cpu runs the internet pretty slow and some games that require connection to the internet. i had forgotten to make a system restore backup so no luck there. Can anyone help me?


A:system repair disc doesn't work

Actually a few clues here.

Do this download and run malwarebytes, do the long scan and update before using. This is not the same as the anti virusl

Second, do a clean boot and give results

The results of safe mode and the clean boot will give a lot of information.

9 more replies
Answer Match 63.42%

I have Windows XP Pro, sp2.

The following is from a web site. The repair feature doesn't work for me.
One of the best kept secrets of Windows XP is it's built in repair feature!
Boot from your Windows XP CD. Insert the Windows XP CD into your computer's CD-ROM or DVD-ROM drive, and then restart your computer. When the "Press any key to boot from CD" message appears on the screen, press a key to start your computer from the Windows XP CD.
A blue screen will appear and begin loading Windows XP Setup from the CD.

When completed loading files, you will be presented with the following "Windows Setup" screen, and your first option. Select "To set up Windows XP now, press ENTER". DO NOT select "To repair a Windows XP installation using the Recovery Console."
I don't get this option.
When presented with the licensing screen press the F8 key to continue.
--------------------------------------------------------------------------------... Read more

A:The Windows repair feature doesn't work for me

Try running system file check Start> run> type SFC /scannow

2 more replies
Answer Match 63.42%

Hi, and thank you for your time.

Guess I'll start from the beginning. My laptop (Asus x401u windows 7 home premium 64bit) was abruptly disconnected from it's power source, and I haven't been able to get into windows since. Upon startup i'm sent to the windows error recovery screen with two options available: "Launch startup repair (recommended)" and "Start windows normally".

Upon selecting the first option windows attempts to load files ultimately resulting in a black screen with the cursor appearing several minutes later, requiring a hard shutdown (holding the power button).

Upon selecting the second option windows tries to start, but ultimately fails, ending with a quick flash of a blue error screen (pic related), then reboots, taking me back to the windows error recovery screen.

Now, after having no luck with those two methods, I went to the advanced boot options, which offers the following 12 selections:

1. repair your computer(which attempts to load files and ends in another black screen),

2. Safe mode (which attempts loading files but gets stuck at "\ Windows\ System32\ drivers\CLASSPNP.SYS", then reboots to windows error recovery screen,

3. Safe mode with networking (same result as safe mode),

4. Safe mode with command prompt (again, same result),

5. Enable boot logging (haven't tried it),

6. Enable low res video (640x480) (seems irrelevant),

7. Last known good configuration (advanced) (windows attempts to start, but a... Read more

A:I can't get into windows and startup repair doesn't work

Hi and welcome to SevenForums,
What exactly do you mean by "abruptly" was the battery removed while powered on ?
Also your attachment is upside down could you please edit your question with an edited/ rotated image and re-upload it ?

9 more replies
Answer Match 63.42%

Dear All, I just buy new one HP desktop - HP ProDesk 400 G3 MT. But when I install windows 7, usb mouse and keyboard not working so that I could not install windows 7. I try install windows 8.1 pro, working very well. I don't know why HP ProDesk G2 install windows 7 ok but G3 can not. How can I install windows 7 on G3? Please help me in this case. Thanks and best regards.

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Answer Match 63.42%

Hi all, I recently got a Thinkpad 13 and am noticing that with how I like my "Balanced" power profile setup, I have to use the power button to wake the laptop from sleep. I have the machine set to do nothing on lid close for the "Balanced" profile, with the intention that when I'm done with it, I put it to sleep manually. But it's not being as intuitive to wake as previous laptops I've had. A quick google search reveals that for the laptop to wake on opening, it has to be set to sleep on closing, which is fine, but I'm finding I can't wake it by touching the mouse pad or using the keyboard either, which I find unusual. I know it's not much more effort to just hit the power button to wake, but it's a pet peeve. Does anyone know if there's a setting somewhere to change this? Thanks! 

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Answer Match 63.42%

Im trying to get my mouse and keyboard to work on my USB ports but windows isn't detecting my mouse or keyboard. The keyboard works duing DOS I can go into the BIOS and move around int here but after windows loads it doesn't work. And the mouse if I use it as USB doesn't work. Do you guys know what I need to do? I tried going 2 microsofts site but I'm not understanding it.

Here are my specs:
SiS k7s5a mobo w/ amd athlon 4 1.3ghz
logitech internet navigator keyboard, microsoft Wheel mouse optical
thanks for any help.

A:MY computer doesn't detect my USB mouse or keyboard

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Answer Match 63.42%

I am doing a repair install of windows XP. The first part completes and the system reboots. The windows setup parts and the keyboard is working (I can press the cap lock key and the led turns on and off accordingly). The mouse is also working (I can move the cursor on the screen).

It gets to the step called installing windows - installing devices. A window pops up to imform that the software about tobe installed has not passed the windows logo testing and may not be compatable with XP. Ther are two buttons labeled YES and NO. At this point the keyboard and mouse have stopped working.

I did have a problem that the keyboard was not pluged into the correct USB jack, but that has been corrected and I still have the same problem. I also checked my BIOS setting. There is no settings for the USB mouse and no legacy optins, The computer is new unough that there is no PS2 jack.

The computer is a Dell Demension E510. So, I need to know how to keep the keyboard working or the mouse or some way the answer this widow to continue the setup process.

I can not run your tsg sysinfo program . . . the system is not working yet.
Thank you in advance for your help,

A:USB keyboard not work during xp repair install

If the computer has PS/2 ports for mouse and keyboard use them if you have aceess to that style mouse and KB. That BIOS may not support a USB keboard or mouse in DOS.

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Answer Match 63%

Hello, I am a new member and this is my very first post. My daughter's laptop doesn't boot up, and I read some of the posts here and hope somebody can help me with a fixlist.
Windows 7 x64, no Windows CD available, attempting a restart my computer will not boot and I cannot get it to start in any safe mode option or get to an earlier time through system restore ( I get errors 0x800700b7)
So I downloaded FRST64.exe, put it on a USB stick and run it via the Windows 7 64-bit repair CD and the log FRST.txt from the farbar recovery scan is in the attachment.
Can you please help me with a Fixlist.txt solution so that I can use this to resolve the problem?
Thanks in advance,

A:Win 7, stuck during startup, Windows repair doesn't work

Lets give it a try.
Here is the file: 
 fixlist.txt   2.19KB
The tool will make a log in the flashdrive (Fixlog.txt) please post it to your reply.
Attempt to boot in Normal Mode and let me know the outcome.

9 more replies
Answer Match 63%

So I'm going to try to be as specific as possible. About a month ago, I finally updated to Windows 10 from Windows 7 on a Sony Vaio laptop. It seemed to work fine, but I started getting an error every time Windows would start up or if I would "awake" the computer from Sleep mode. The error was "please insert disk into removable disk E:" I never had this error before. Apparently, this drive was my SD card and I've never even used that drive at all. Other than being an annoyance though, this error didn't seem to have any impact so I rolled with it for the time being figuring I could fix it later or just deal with it.
Well, after about two weeks, my computer froze up, so I tried to restart, and it wouldn't startup again. I would turn it on and it would just go to a black screen with a white arrow and stop. Sometimes it would take me to a black screen and say "Operating System Not Found." After several failed startup attempts, Windows seemed to take me to some diagnostic screen and I went through several prompts following whatever advice Windows 10 was giving me to fix the startup error. After several failed attempts, somehow miraculously I got it started again. Quickly, in fear of this happening again, I decided to revert back to Windows 7 hoping this would fix any problems. I let it run over night and the next morning, the computer was back to Windows 7 as normal. I was able to use the laptop as normal and there were no error messages. It seemed everything was fine.
W... Read more

A:Windows Won't Start, Startup Repair Doesn't Work

Please run System File Checker
The sfc /scannow command scans all protected system files and replaces corrupted and incorrect versions with correct Microsoft versions.
Click on the Start orb and then type cmd in the Search programs and files box.
In the pane above the search box Programs will appear with cmd below it, right click on cmd and select Run as administrator.
If you are prompted for an administrator password or for a confirmation, enter the password, or click Allow.
This will open the Elevated Command Prompt, it will look similar to the image below.

Copy and paste sfc /scannow in the command prompt, then press Enter to start the scan.  
If the scan finds no integrity  problems the scan will stop.  Type in exit, then press Enter to stop the scan.
When the scan is finished and if intergrity issues are found (corrupt files that couldn't be repaired), please do the following.
Click on the Start orb then copy and paste the following in the Search programs and files box.
findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >"%userprofile%\Desktop\sfcdetails.txt"
This will place a new icon on the desktop titled sfcdetails.  Double click on this icon to  
the CBS log, copy and paste the log in your topic.
If this fails to place the icon on your desktop run the command from the Command Prompt.  Use the instructions I provided at the start of thi... Read more

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Answer Match 63%

Is this one of the uses for this disk?

I have never had the need t use this disk till now but as I am getting problems starting up I tried System Restore and it didn't work (I have tried 2 restore points).
Can I use the repair disk that I created on my HP desktop to mend the system or to restore it to an earlier time ?

When I open the repair disk on the computer it just shows a couple of folders (boot ,sources as well as a file called bootmgr but I can't see a hrep file to let me know what I can do...

A:Using the repair disk when system resore doesn't work.

A system repair disc allows you to start (boot) your computer system so you can access different recovery options to help recover your Windows 7. The disc is usually used if you don't have a Windows installation disc or you can't access the recovery options provided by your computer manufacturer. A system repair disc is not able to install Windows 7. In order to use the disc your computer BIOS must be configured so the CD/DVD optical drive is the first boot option.

The various recovery options include startup repair, system restore, system image recovery, memory diagnostics and command prompt.

System Recovery Options

Yes, you can use the repair disc to access your restore points, but the restore points must have already been created and saved. The disc can't restore to something that isn't already available.

If you're having startup issues you could certainly use the disc to access startup repair. This tutorial explains more about the procedure. It's recommended that you run the startup repair 3 separate times and reboot the computer after each scan.

Startup Repair

If still having issues, one of the Forum experts prepared a couple of troubleshooting guides with some additional suggestions.

Troubleshooting Windows 7 Failure to Boot

Troubleshooting Steps for Windows 7

Or you could use this opportunity to do a complete clean install of the operating system and get rid of the HP factory bloatware that slows the machine down.

Clean Reinstall - Factory OEM Windows 7

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Answer Match 63%

When I start my laptop automatic repair appears at the bottom of the screen. This makes the screen turn blue, nothing else happens. Any ideas?

A:Laptop doesn't start - automatic repair does not work


What notebook model do you have exactly?
Did you try to recover the notebook using Recovery Medium or the HDD recovery option?

In my opinion the system recovery should be done as next because the automatic system repair does not work.

7 more replies
Answer Match 63%

Hey guys, I've been looking all over the internet to find a solution, but failed to find any. I hope you can help me out.

A couple of days ago, I fell asleep in front of my notebook (Asus X54H, which I have for about a year now) and when I woke up, I couldn't connect with the wireless. Hoping it would solve anything so I didn't have to go downstairs to fix it, I decided to restart my notebook. I don't recall seeing a BSOD, but after it showed the Asus logo, there was nothing, just a black screen. This time, I timed how long it took, and after 7 minutes it said: "Windows is loading files". This doesn't take too long, but then I get a black screen again, but this time with a cursor for about a minute. Then I get the Windows 7 background with the cursor and after a minute or two, the System Recovery Options screen appears. There I'm asked to select a keyboard input method (which is Belgian (period) in my case). When I click on next, another window gives me two possibilities:

- Use recovery tools that can help fix problems starting Windows. Select an operating system to repair.
- Restore your computer using a system image that you created earlier.

As I didn't create any system images, I go for the first one. As there aren't any operating systems loaded, it tells me to click on the Load drivers button. As I don't have a clue what I should do choosing Load drivers, I just click on next. Then the following options are presented to me:

- Startup Repair
- System Restore
... Read more

A:Can't start my notebook and system repair doesn't work

Check the hard drive with the manufacturer's diagnostic tools.
Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.
Hard Drive Diagnostic Procedure

7 more replies
Answer Match 63%

Hello, this is my first time posting here and I'm at a loss for what to do, so I'm going to be ridiculously thorough in my explanation of the problem.

My computer is a Dell XPS 8300. The only hardware change since I bought it is the video card, from a Radeon 5450 to an Nvidia GT520.
My specs are:
OS: Windows 7 Home Premium 64-bit
Processor: Intel i5 (can't access the specifics)
HDD Space: 1 TB

For the past couple of days, my computer has been taking longer than usual to run programs. (This may or may not have anything to do with the problem.) When I did a hard reboot, the Windows symbol appeared as normal, but it was there for longer than normal. Then, a blue screen flashed, fast enough for me to not be able to read what was on it, and then the screen went black.

I rebooted it after that, and it gave me the option to use Startup Repair or to start windows normally. Starting windows normally results in the same issue.

When I use startup repair, it spends some time running, then has the error, "Startup repair cannot repair this problem automatically". The problem details are as such:

Problem Signature:

Problem Event Name:

Problem Signature 01:

Problem Signature 02:

Problem Signature 03:

Problem Signature 04:

Problem Signature 05:

Problem Signature 06:

Problem Signature 07:

OS Version:
6.1.7600. Read more

A:Windows 7 SP1 won't boot, startup repair doesn't work

ACLS means Access Control List or permissions to that particular driver.
You will need a Windows DVD or reset your computer back to Factory Defaults from the Recovery Partition.
If you have a Windows DVD you can boot off of that and choose Repair Your Computer.
If you don't have a Windows DVD, then most likely you have a Recovery Partition.
Restart the computer and hold the CTRL key down and press F11 to enter Recovery: Dell System Recovery Partition Hotkey & Instructions (Dell PC Restore)

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Answer Match 63%

I'm receiving the Bootmgr is missing messagem e.I looked up solutions for it and most of them said that the best thing to do is run the startup repair on the recovery disc/windows disc. I tried that but it failed saying it cannot repair it automatically(one of the things listed in details under Problem Signature 7 was MissingBootManager. I tried another solution to this by rebuilding the BCD but it said that there aren't any Windows installations(only the drive with Windows is plugged in) and I tried this solution:
?If the Bootrec.exe tool cannot locate any missing Windows installations, you must remove the BCD store, and then you must re-create it. To do this, type the following commands in the order in which they are presented. Press ENTER after each command.

Bcdedit /export C:\BCD_Backup ren c:\boot\bcd bcd.old
Bootrec /rebuildbcd

But with the second line, it can't find the file to rename

Is there a way to get it booting again without re-installing Windows?

A:Bootmgr is missing,startup repair doesn't work

Boot up using the Startup Repair CD or Windows 7 DVD. (not the OEM manufacturer's Recovery Disk) If you have a Netbook, you will need a CD/DVD drive.
NOTE: Make sure no USB drives are plugged in.

Do not use a USB Pendrive for Startup Repair.

Use the Rebuild BCD in this tutorial:
How to use the Bootrec.exe tool in the Windows Recovery Environment to troubleshoot and repair startup issues in Windows

3 more replies
Answer Match 63%

Windows won't start. I get a a black screen saying some hardware or software has changed and the only options are to press enter to continue, or escape to exit.

I tried booting my Win 7 64 bit recovery disc (aka system repair disc) but in the second screen where it tells you to select an operating system, it is blank! I attempted to add hard disk drivers but i couldn't figure out how.

So i pressed next and got to the screen with various options. I selected "Startup Repair" but that won't work.

It says that "startup repair cannot repair this computer automatically",

The error details are as follows:

Problem signature:

Problem Event Name: StartupRepairOffline

Problem Signature 01:

Problem Signature 02:

Problem Signature 03: unknown

Problem Signature 04: 0

Problem Signature 05: unknown

Problem Signature 06: 1

Problem Signature 07: unknown

OS Version: 6.1.7600.

Locale ID: 1033

So i can't do any type of recovery to repair my Windows 7. Would finding the appropriate hard disk driver in the beginning of the startup repair process (the second screen) be a solution to be able to select the appropriate OS to fix? if so, how?

What else can I do besides backing up all my important files and reinstalling everything? I'd really like to "fix" this.

Thanks for th... Read more

A:Can't start Win7 and Startup Repair doesn't work at all!! What to do?

Instead of going to startup repair in the recovery options, choose command prompt and run an offline sfc scan.

How to Run the System File Checker (Sfc.exe) Offline in Windows 7 and Vista - The Winhelponline Blog

What about safe mode, have you tried that?

5 more replies
Answer Match 63%

Hi guys,A few days ago I started my computer and it blue-screened with the message:A problem has been detected and windows has been shut down to prevent damage to your computer.If this is the first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps:Check to be sure you have adequate disk space. If a driver is identified in the Stop message, disable the driver or check with the manufacturer for driver updates. Try chaging video adapters.Check with your hardware vendor for any BIOS updates. Disable BIOS memory options such as caching or shadowing. If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode.Technical Information:*** STOP: 0x0000007E (0xC0000005, 0xF85F9AD9, 0xF898B7A4, 0xF898B4A4)I had installed XP over the existing 2000 Professional last February, and it has worked well until this popped up.I hadn't installed any new drivers, programs, or hardware recently.I tried running chkdsk /r from the repair console. The program found one error. I ran chkdsk /r again, with no errors found. I then used the XP disk to repair the system, and the computer seems to boot normally until it started to display desktop shortcuts. At this point the computer blue screened with the message:STOP: c000021a {Fatal System Error}The widows subsystem system process terminated unexpectedly with a status of 0xc0000005 (0x340f... Read more

A:Spontaneous Blue Screen, Repair doesn't work

Hello,Did you try the things suggested in your first blue screen? You don't indicate that you did.Have you run a scan on your hard drive to test that it is ok? If not:Go to the manufacturer's website and download their disk utility to check the hard drive out: Fujitsu "FJDT" DOWNLOAD Works with fujitsu models only.
Hitachi / IBM - DFT "Drive Fitness Test" DOWNLOAD Works with all manufacturers.
Samsung "hutil" DOWNLOAD Compatability unknown.
Seagate "Seatools" DOWNLOAD Works with Seagate drives only.
Toshiba - N/A There are no tools available for Toshiba, but you may be able to use IBM or Maxtor's.
Western Digital "Data Lifeguard" DOWNLOAD Works with WD drives only.

1 more replies
Answer Match 62.58%

I have USB keyboard and I installed PS/2 mouse to my PC. Mouse doesn't work and when I check the control panel -> mouse for errors it says this:
"This device cannot start. (Code 10)"

USB Keyboard: Microsoft comfort curve 2000
PS/2 Mouse: Logitech M-SPF90

- Tinke80

A:PS/2 mouse doesn't work

Without any system specs its hard to say... Are you sure about the model of your mouse? I was unable to find it using google.

5 more replies
Answer Match 62.58%

My mouse isn't working...can u please help?


A:Mouse doesn't work

14 more replies
Answer Match 62.58%

Hi, i really hope someone could help me, because i'm desperate. I tried everything i could find on google and didn't fix it. Here is my problem. I have acer laptop and usb mouse. At once, mouse stopped working, so I took mouse from my other PC, plugged in lap and that mouse worked. When I bought new mouse for my lap, he didn't work too. Then I tried both mices (old one and new one) on my other PC and they WORK! So I thought that usb ports doesn't work on my lap, but then I tried with usb flash, and mouse from other pc, with mouse of my friend, and all that worked on lap. So, I don't understand what is problem with mices, why my mices wont work on my lap, and mices from other computers want? How to fix this ? And one thing more, after few days, when I wanted simply to exchange one my mouse with mouse from other PC, both of my mices didn't work on other PC , but they worked before. I don't understand. Please help me.

A:Mouse doesn't work

I'm taking a wild guess on this, but I think the receptacle is damaged. By plugging in the additional mouse you probably damaged the pins in the mouse also, hence they don't always work in another computer. If this is the case, you're also going to damage the receptacle in the other computer. The symbol on the plug tells you which way to line up the pins. Forcing when not in the correct direction results in problems.

6 more replies
Answer Match 62.58%

when I start up my computer the mouse doesn't work... it just is frozen.... I tried restarting and the same thing happened. This has happened a few times before, and basically I just don't use my computer for a few days, and then I start it up again and it works fine. Anyone know what's going on/how I can fix it or something?
BTW I can't really unplug it because it's nearly impossible to access the back of the computer, where the mouse is plugged in. What should I do?

Right now I'm using the keyboard and the numlock thing to move the mouse, which is REALLY frustrating and slow

A:mouse doesn't work

16 more replies
Answer Match 62.58%

Hey everyone, thanks in advance for your help! The original problem with this computer was a virus which, after I removed it, corrupted the Lsass.exe file causing the computer to reboot within 3 seconds of entering Windows. I'm going to skip most of the things I tried to fix it because they are irrelevant, but the final way I fixed it most likely caused the problem. I ended up booting off of Hirens and went into Mini-XP. From there, I took a restore point in the system information folder and copied over all the registry items in snapshot (i.e. Sam, Security, Software, etc) into the System32\Config folder. I restarted the computer and finally I had fixed the problem; but, to my dismay, the mouse would only work for the first 2 seconds after it was plugged in, and then after 4 plug in attempts it no longer worked at all. I tried a Windows repair, then a chkdsk /r in recovery console, then uninstalling the drivers, then erasing the registry items, then copying over the drivers from another XP computer, but none of these have helped. This problem has me completely baffled.

A:Mouse Doesn't Work

If someone could please help me soon that would be awesome. Thank you.

50 more replies
Answer Match 62.58%

i got an iHome 5 button optical usb mouse and it doesn't seem to work with my dell inspiron 1545, any ideas?
I've tried all usb ports
i've installed it

A:Usb mouse doesn't work?

Do the USB ports work with other USB devices?

5 more replies
Answer Match 62.58%


I am using Windows 7 32-bit on my laptop. I am trying to use a USB mouse that I recently was given through a USB port on my laptop. This doesn't seem to work, however, as my laptop doesn't even recognize that a device is plugged in. The mouse has a built in light which does turn on, though. I tried the other USB ports on my laptop, but there was no result. Other USB mice and devices work fine on my laptop.

So, I thought maybe the mouse was faulty. I tried the mouse in question on another computer with Windows 7 64-bit and it worked fine. It recognized the new device and installed the drivers. I was confused. I then tried using the mouse by plugging it through a USB hub which I plugged into the laptop. For some reason, this seemed to work. The laptop finally recognized the mouse, and installed the drivers.

I tried searching online for some solution, but couldn't really find anything. I did read that there may be a possibility of not enough power in my USB ports. But I'm not sure this is right because other devices work absolutely fine. Also, My USB hub does not have any external power, it just plugs into the laptop. I also tried to find drivers online, but there don't seem to be any.
Here is a link to the mouse in question (mine has a different company's name on it) - Prime Line? Promotional Products Supplier | form. function. fun. asi79530

Anyone know how I can use my mouse without the USB hub plugged in?

Any help is appreciated,


A:USB mouse doesn't work without USB Hub

Does the mouse use the default driver (mouhid.sys) or any other driver is needed to run it?
Uninstall the driver from device manager and a reboot may work if it uses the default driver. In the other situation an updated driver should work.

2 more replies
Answer Match 62.58%

My friend has an eMachine W3050. The mouse quit working. It is a PS/2 mouse. We tried a new mouse and a USB mouse. None will work. USB mouse says "problem with this hardware". He does not have internet so there should be no viruses. I also did the reinstall to original configuration. That worked while the PC was at my house. When he got it home it didn't work.


So what can we do?

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Answer Match 62.58%

My computer starts but it won't recognise my monitor or keyboard or mouse.

I switched out the power supply and that's not the problem. [I know that i have about 7 fans in my computer. (I didn't make it like that, a friend of mine did)]

I keep getting this really LOUD BEEPING noise, as though it's stuck on reset.

I haven't switched out the harddrive or motherboard yet.


Also before all this started, my CD-ROM wasn't wanting to work. It would let me listen to music and insert a CD to play a video game but it wouldn't write anything or let me install anything or watch movies. (But it used to do ALL those things)

I can't do any system restores because my system restore was turned off!

A:Computer doesn't recognise monitor, keyboard or mouse

Are you getting a constant continuous beeping sound? Are they always long or are they long and short?

If they're always long, then I suspect your RAM has come loose or failed. Try reseating the RAM.

2 more replies
Answer Match 62.58%

Hi, I have the Microsoft wireless desktop 6000.

When I leave my computer on for a bit and walk away, the screen will turn off by itself (this is not standby!!!) and sometimes, the keyboard or mouse seems to have lost its connection to the computer, and will not respond to anything, I have to hit the reset button.


A:Wireless Keyboard/Mouse doesn't respond anymore?


7 more replies
Answer Match 62.58%

The n key had been not working properly and now it stopped all together. I took the key off and tried pressing the white piece of soft plastic but nothing shows up. Is it time to get a new keyboard or is there something else to try? It seems like such a waist to throw out a keyboard when 1/100+ keys stopped working.

A:1 key on keyboard doesn't work

Try it on another PC and see.

3 more replies
Answer Match 62.58%

So I'm not sure when this started happening but sometimes when I leave my computer unattended for a few hours and it goes to the login screen or when it goes to sleep/hibernate and reawakes on the login screen my keyboard won't work so I have to pop open my onscreen keyboard to type my password in then reboot my computer so that my computer will work

A:Keyboard doesn't work sometimes

What sort of keyboard?? PS2, USB, Wireless ??

2 more replies
Answer Match 62.58%

HP Pavilion dv4-2160us is the model of my laptop. The keyboard of my laptop doesn't work i can't even type the password of my laptop because of that. I already tried things like removing the battery for 5 minutes and when i always try to click the 'ease of access' at the below left of the screen. Your suggestions will be a big help. Thanks

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Answer Match 62.58%

A close relative has the following problem: Keyboard doesn't work. Error message "no driver" with yellow exclamation point. Tried substituting another keyboard, into a different port. Still didn't work. WinXPpro environment (upgraded from ME around Christmas time). Not one button on the keyboard works. Is there a solution?


A:keyboard doesn't work

Try right clicking on the keyboard and clicking Uninstall

Reboot the computer

Hopefully, Windows will find it on reboot,

make sure it is in the correct PS/2 socket

3 more replies
Answer Match 62.58%

The keyboard doesn't work. I have two keyboards (ps/2 and usb) and after uninstalling my antivirus (avast), none of them work in windows (they work in bios section). All other usb devices like mouse and gamepad work.
Here is the screenahot of device manager:

A:Keyboard doesn't work

Try one at a time- right click each keyboard device listed. Then in new small window that appears left click update driver.

Let us know if this works.

9 more replies
Answer Match 62.58%

As the description states, I think that the keyboard driver was corrupted by one or more viruses back when I got infected with AV Security 2012 and ZeroAccess, among others.
However, my computer has since been declared clean after a great save by SweetTech.

I may be wrong about the virus being the cause of the problem, but I do know it's a software problem, as the keyboard will work while the computer is booting up, (long enough that I can still put it in safe mode) but as soon as Windows boots the physical keyboard becomes totally unresponsive, even in safe mode.

The On-screen keyboard still works.
I don't know whether a USB keyboard would work or not, as I don't have one.

I hve already tried different keyboards, uninstalling and reinstallng the keyboard driver normally, in safemode, and also reinstalling after rebooting the computer, but it didn't work.

The device status for the keyboard is:
This device cannot start (code 10)

A:Keyboard doesn't work, please help

The device status for the keyboard is:This device cannot start (code 10)Hi -This is one of the most common error messages that you will ever get, as it means so many things Please post a snapshot with Speccy - This way we can see a few devices that are connected -How to Publish a snapshot with Speccy <<-- DirectionsThank You -

22 more replies
Answer Match 62.58%

Using Windows 8, I have discovered that the shift key doesn't work. I have to use cap's lock. Every time I click the cap's lock, an ' appears. I have to delete that before typing my capital word. Without shift, I can't make many important punctuation marks like the exclamation point and the
question mark. Using an on screen keyboard works, but it's so hard to move your mouse to click each letter. Also, the control key doesn't work. Earlier, whenever I typed the space, a space and a zero appeared. And now space works, but zero doesn't. Whenever I type zero, it become an 0. Not to mention that when I type one, 31 comes up, and when I type three, 31 comes up, too. Also, when I search something online, or save a PowerPoint, or anything else, it will bring something else up. For example, I want to search Mario online, before I can type ma, https://mail.go... comes up and I have to delete everything but the m and the a and start typing again. This started today, though I didn't download anything in the past week besides using, which is used by many others. I tried describing every problem to the best I could, and painfully typed with all the problems, so I hope someone answers. Please feel free to ask me
questions. Please elaborate with both
questions and answers. I will re-post this tomorrow if nobody answers or solves the problem. And then continue posting this every hour.

A:Keyboard doesn't work right


2 more replies
Answer Match 62.58%

Hi! I have a laptop Acer ES1-P9QU and all of a sudden, the keyboard doesn't work anymore! It was all ok yesterday and not today! I tried to restart my laptop and put an update and it still doesn't working. I type with the "virtual keyboard", but it's really long! I have my laptop since less then 5 months, so I don't understand anything that is happening  Thanks for help!

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Answer Match 62.58%

The Keyboard doesn't work, but the mouse does,
And i can't log in to windows at all because i need a password
and I can't use the EBCD (If you know what that is) because it is
Windows MCE which doesn't load like XP Pro although it is so it doesn't show a good load of it >.>

Also the keyboard works in Knoppix and in EBCD
but it doesn't work in Windows and i have tried 4 2 P/s2 and 2 USB keyboards

the computer is HP Media Center PC M7640n
AMD 64 Dual Core 5000+
2 Gigs of RAM

A:Keyboard Doesn't Work

thats a right pain in the ****, does it work in post and bios?

11 more replies
Answer Match 62.58%

My keyboard doesn't work after upgrading to Windows 10 . I have to press down the key for 3-5 seconds to get it working. Looking for solution. Thanks.

A:Keyboard doesn't work

Hi, Check the following. Open windows Control Panel and in the top right, next to View by: select 'Large Icons'.  From the new layout, select the 'Ease of Access Centre'. Select the option 'Make the keyboard easier to use'. If there is a tick next to 'Turn on Filter Keys' or 'Turn on Sticky Keys', click the box to remove it, then click Apply and Ok to save this change. Regards, DP-K

1 more replies
Answer Match 62.58%

After a power outage my brothers keyboard quit working. He has a desk top computer only one year old. He uses XP. We have rebooted several times. When booting up before Windows opens DOS says it can not find the keyboard.

We made sure the keyboard is plugged in properly (It is not USB connected). We tried another working keyboard, which also didn't work. In Windows we tried adding new hardware. The keyboard is not showing up in the hardware list.

Everything worked fine until the power outage. The computer was in the sleep mode at the time. The mouse continues to work fine and everything else works like it should.

Thank you!

A:Keyboard doesn't work.

10 more replies
Answer Match 62.58%

Hey Guys!! This is my first post, so we'll see how it goes.
So, here's the problem: I used the registry backup program on my computer to reverse some changes I had made to my system. Now, the keyboard doesn't work. It works when Windows boots (when Windows says "Press F8 for advanced startup options) but it doesn't work after that. Because of this, I can't login to Windows. Does anybody know what the problem is? By the way, my computer is a Compaq Armada E500 running Windows 2000 Professional.

A:Keyboard Doesn't Work

6 more replies
Answer Match 62.16%

I already have the issue that when I put my E5570 to sleep and wake it up again that the keyboard and touchpad do not work. So I have disable the sleep options in the BIOS.
Now I run into different issues.Yesterday I booted the laptop and it hang on the DELL logo, After a while it stated that my EFI file would not be correct. Force reboot and it booted straight to Windows.
What's more annoying is the fact that the laptop boot, the DELL logo is shown and then the screens go's black, as if it's not connected. SO it looks like it hangs.BUT an external monitor through HDMI does work and show the windows logon.The keyboard and touchpad also do not work.External mouse and keyboard do work.
So pretty much I got a brick when I do not have external display/keyboard and mouse available.
When I reboot the laptop it works fine again.Am I the only one with this?Loads of issues with the laptop and wondering if I just have a faulty laptop...
Clean Windows 10 Pro install is done 5 times.Used the  DELL Command Update to install all drivers and patches.Issues keep existing...

A:Latitude E5570 - Black display, no resons to keyboard/touchpad - External display/keyboard/mouse do work

I have been spending a lot of hours in troubleshooting this week.
Diagnostics are 100% ok.
Reinstalled Windows 10 about 15 times.Installing drivers by hands, installing drives trhough the dell update management application.The issues keeps existing.
To sum the them up:- Cold boot (laptop is off) to Windows. Keyboard/Touchpad do not work. (Reboot and they work again)- Resume from sleep. Keyboard/Touchpad do not work. (Reboot and the work again)
After I got the laptop I installed 32Gb of RAM and an 512Gb Samsung 950Pro PCIE M.2 NVME drive.The drive should be support as Dell states on the product page and in the manual that PCIE with NVME is supported.
"Advanced features, like industry-leading M.2 SATA and M.2 PCIe/NVME solid state drives, provide data transfer speeds up to 4x faster over traditional hard drivers. "
In order to get the drive visible and running on PCIe I had to disable the sata controller in the BIOS.This way the drive is detected in Windows as an PCIe NVME capable drive.
Just to verify if the issues I went back to default with the delivered 256Gb M.2 sata drive and 8Gb RAM.To install Windows I had to turn the Sata controller back on.
Installed the drivers manually updated WIndows and tested.The issues do NOT occur.
Retested by installing the drivers using the Dell Update Application.The issues do NOT occur.
So I figured out that the SATA controller somehow is the guilty part for all the issues.I mean when enabled to ACHI or RAID the sleep and non... Read more

9 more replies
Answer Match 62.16%

I'm house-sitting for my friend while he is out of town and one day I came home and turned on his computer and It said that Windows had failed to start, this wasn't unusual; it had happened once or twice before. but, when I selected tried to run startup repair (whitch had worked last time) It just took me back to the same "windows has failed to start" screen. I don't want him to know that this happened, cause I'm afraid he'll think I did something to cause this, so I dont want to wipe it or anything like that. I don't want to spend any money taking it into a shop or anyhting but if it's my only choice I'll do it. Someone help !

A:Windows 7 fails to start, startup repair doesn't work

Just experienced a similar failure.
Windows repair failed - at least the 3 times i tried.
1) In another forum removing any memory card - even the dummy card -and reboot may solve the problem...??

2) My solution was the "Win 7 Repair disk" - not recovery disks. First I had to enter the bios and change the boot -order to get the laptop to boot from the disk.
The process was sloooow but finally i got a repair menu: fix start problems 2) restore ect.
I choose "start problems" - Again slowly the laptop went back to normal

7 more replies
Answer Match 62.16%

Hello everyone, I would like to address a problem I ran into while trying to restore my Dell XPS M1330 to factory settings. When I boot into advanced boot menu by pressing f8 (I have tried ctrl+f11 and it doesn't work) I press enter on the "Repair Your Computer" option however, when doing so, it only boots up windows like it would normally. I'm not sure at all what the problem is and I'm kind of new to this. Does anyone know what to do? Thank You so much in advanced!

A:Advanced Boot Menu: Repair Your Computer Doesn't Work

Post HERE and ask Peter (Ex_Brit) to send you the link to the versions of Vista you need, 32 or 64. Include your E-mail address mucked up, like abc at xyz DOT com then edit your post and remove it as soon as you receive the link.

The ISO Peter provides has both SP1 and SP2 applied which can save a lot of time. Otherwise, follow this tutorial: Vista ISO - Download and Create Installation DVD or USB. You then need to create the ISO which will not have SP1 or SP2 included.

Pick up this Tutorial: How to Download a Vista ISO and Create an Installation DVD or USB here:

To Create Vista Installation DVD or USB Flash Drive with ISO File

then do a Clean Install of Vista as described here: Clean Install with a Full Version of Vista

1 more replies
Answer Match 62.16%

I have Windows XP (2007).
When trying to open Outlook - message says cannot start, cannot open window, the pst folder has errors - use Inbox Repair Tool. When using the repair tool, the test results say minor discrepancies found, optional to repair. When I don't repair, Outlook still doesn't open. When I use the Repair Tool and begin the repair, the repair gets hung and stops. When I try to copy the PST file to an external hard drive to save it and possibly delete and reload, it cannot copy saying "I/O error".

Background, for quite a while, opening Outlook has begun with message that a personal folder did not close properly - checking. Have run the Inbox Repair Tool in the past and it has worked.

But for now - can't go past the above blocks. Any suggestions?
Thank you.

A:Microsoft Outlook Won't Open - Repair Tool Doesn't Work

6 more replies
Answer Match 62.16%

Machine was working but for some reason all of my icons were gone. I got it to allow me to install chrome. That icon stayed. But I had nothing else showing. I could shut down and reboot. Just all of my stuff was gone. Now it just hangs at the windows logo and never goes past that. I can get to the repair program though. Safe mode just hangs at the windows logo too.

I appreciate any help.

A:Windows 7 won't boot, not even safe mode... Repair doesn't work either...

Hi 8SKIN8,Welcome to Bleeping Computer. I will be assisting you.I'll move the topic to malware removal forum.For x32 (x86) bit systems download Farbar Recovery Scan Tool and save it to a flash drive.For x64 bit systems download Farbar Recovery Scan Tool x64 and save it to a flash drive.Plug the flashdrive into the infected PC.Enter System Recovery Options. To enter System Recovery Options from the Advanced Boot Options:Restart the computer.As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.Use the arrow keys to select the Repair your computer menu item.Choose your language settings, and then click Next.Select the operating system you want to repair, and then click Next.Select your user account and click Next.To enter System Recovery Options by using Windows installation disc:Insert the installation disc.Restart your computer.If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.Click Repair your computer.Choose your language settings, and then click Next.Select the operating system you want to repair, and then click Next.Select your user account an click Next.On the System Recovery Options menu you will get the following options:Startup RepairSystem RestoreWindows Complete PC RestoreWindows Memory Diagnostic ToolCommand Prompt[*]Select Command Prompt[*]In the command window type in notepad and press Enter.[*]The notepad opens. Un... Read more

50 more replies
Answer Match 62.16%

Dell Inspiron 1545 (think it is running intel celeron, however sticker is off so can't check!) had Windows 7 from new
My CPU was running at 100 percent nearly all the time
Virus & malware checked etc.. nothing came up
Some tutorials suggested System restore;;; tried several just got error messages tried to restore from an external hard drive as that was the last time computer was okay, now it won't reboot, not even safe mode and the start up repair just loops
Found this site and this advice
 this is the text after plugging in the USB on the infected computer ( currently using my sons computer)  - hope you can help - cheers, Sarah
Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version: 25-07-2016
Ran by SYSTEM on MININT-VEM8RTJ (26-07-2016 17:00:28)
Running from g:\
Platform: Windows 7 Home Premium (X64) Language: English (United States)
Internet Explorer Version 11
Boot Mode: Recovery
Default: ControlSet001ATTENTION!:=====> If the system is bootable FRST must be run from normal or Safe mode to create a complete log.
Tutorial for Farbar Recovery Scan Tool:
==================== Registry (Whitelisted) ===========================
(If an entry is included in the fixlist, the registry item will be restor... Read more

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Answer Match 62.16%

I have an HP Pavilion dv5-2135dx laptop... I don't know what went wrong but I randomly have a &quot;Windows Error Recovery&quot; screen when i turn it on: &quot;Windows Failed to Start. A recent hardware/software change might be the cause&quot; and i can either choose &quot;Launch Startup Repair&quot; or &quot;Start Windows Normally&quot; BUT when i attempt to start windows normally, it goes back to the &quot;Windows Error Recovery&quot; Screen. If i click &quot;Launch Startup Repair&quot; it doesn't do anything but stay on another screen and i've let it be on that screen for a whole day and nothing happens. I've tried safe mode and again it goes back to the &quot;Windows Error Recovery&quot; screen. I've tried all the debugging options and it goes back to the error screen. When I shut it down and tapped F10 to enter the bios menu, i went under the diagnostic tab and ran both the Hard Drive Test and Memory Test. Here are the results:<br>Primary Hard Drive Test- Hard Disk Full (305)<br>Memory Test- Passed<br>But i have no idea what that means because my laptop is brand new and it has 500gb... so the harddrive shouldnt be full. I'm in need of help because I don't know what to do after looking through abunch of forums... Please help me.

A:Windows Failed To Start & Startup Repair Doesn't Work!!!!

Hi: If you can live with losing your files, etc, you can try a system recovery back to factory specs. Boot up the PC and tap the F11 key at the beginning of the HP welcome screen to launch the recovery manager. Follow the prompts to reset the PC to factory specs. That is probably your only choice at this juncture. Paul

9 more replies
Answer Match 62.16%

Just installed a new mobo and CPU. I get about 2 seconds into the "Starting Windows" phase before the system freezes and restarts. I only get the option to run Startup Repair, but it has failed to solve the issue about 5 times now. System Restore doesn't solve it either.
I should note that I discovered my disk drives have been labeled differently. I have no idea how this happened. I made sure the correct drive has boot priority in BIOS but it didnt seem to make a difference. I also do not have an optical drive or a recovery disk handy. Not sure what I can do at this point.

A:Windows fails to boot, repair/restore doesn't work

If you are using the same hard drive as previously used with old motherboard...without reinstalling Windows...that's probably the cause of your frustration, IMO.

6 more replies
Answer Match 62.16%

Hello, I hope you guys can help me. I have A Dell Laptop with Windows 7.

Today my laptop stopped working. When I try to turn it on normally, it will go to request to either launch the start up repair or to try booting it up normally again. When I try to launch the start up repair it will state that it's loading, but then it will stick to the windows 7 blue screen and stay there, nothing will happen. I tried to see if I can launch the Recovery manager by pressing F8 while the dell logo appeared and selected the 'Recover your Computer' option but it gives the same windows 7 blue screen. It also wont work on Safe Mode.

I hope there is a solution for this, I do not have a recovery disk.

Thanks in advance.

A:Windows 7 will not boot, repair start up launch also doesn't work

Hi Welcome to the forum

i would try running the dell diagnostics. start computer start tapping F12 and run the tests on hard drive

1 more replies
Answer Match 62.16%

Hello everyone,As the title says my laptop doesnt boot anymore. Yesterday it worked fine and I shut the system of just normal. Ive been reading on this post that I need to run a tool. The log is in the attachment.Mod Edit: FRST is a malware removal such logs are allowed in this forum and what you have posted thus far does not indicate malware - Hamluis.Normally my system32 folder is on the C drive but this time I think it was trying to boot from the D drive.Really hope someone can help me with this problem.Thanks

More replies
Answer Match 62.16%

Hi all. I have a HP desktop 6644F with a WinXP upgrade installed. My mouse does not always work when I boot up this machine. This was a computer given to me and I do not have a restore disc, if that matters. It has done this since I received the machine and is inconsistent. I've tried several different mice, but it does the same thing no matter which one I choose, or use. In the end, I just have to reboot over and over again until it recognizes the mouse.

I did go into System Information or whatever it was that checked the mouse properties. Actually I'm pretty sure it was the Control Panel now that I think about it. Anyway, it said (while the mouse was frozen mind you), that the mouse was working properly. It makes me wonder how helpful that little test was. Obviously it was wrong.

I'm not sure what step to take next. I have updated the driver, but it still freezes so it must not be the right thing to do. Any suggestions?

A:Mouse doesn't work on reboot.

go to your control panel > system > hardware > device manager

check for any yellow alerts

check for multiple mice

remove any excess mice

post back

2 more replies
Answer Match 62.16%

Whenever I right or left click anywhere on the taskbar, including the start button, it just makes a beep and so I can't click on anything. The windows button on the keyboard still opens the start menu, and it's no that the taskbar is locked or something (at least I tried that option from the control panel and it didn't help. All I did was download a program called Pinnacle Game Profiler which is a thing for getting your game pads to work on windows. I can't figure out what's wrong with it.

A:Mouse doesn't work on taskbar

well i did more searching than the first time and came up with this thread:

So i tried what the second guys said- ended the explorer process tree, then started it back up, it works now. It would still be nice to know what the problem is b/c I don't want to have to do this every time if it's not a permanent fix. Thanks.

1 more replies
Answer Match 62.16%

I recently bought a new laptop (ASUS K70IC) that has no Bluetooth (BT). I also bought a Bluetooth mouse with it, Genius 905BT and an USB Bluetooth dongle, I thought that would work. But it doesn't. Other Bluetooth devices show up when I search for them, but the mouse doesn't. I tried that in XP SP3 too (desktop PC) but it doesnt show up there either.
So my questions are:
1. Does anyone have a configuration of a BT USB dongle + BT mouse?
2. Do you think it should work? (BT dongle + BT mouse)

A:Bluetooth mouse doesn't work

Have you put your mouse into the "Discovery Mode"?

9 more replies
Answer Match 62.16%

Hi everyone,
I'm new to these forums and I'm really hoping someone can help me, as this is an incredibly irritating problem.
I have a dell/logitech optical USB mouse that randomly stops working. The problem is not the mouse; it works fine on other computers. Every few seconds while using this mouse, the computer makes the sounds as if the cord has been unplugged and plugged back in, when it actually hasn't moved.
Sometimes, a dialogue box pops up that says the USB device is not recognized, but it goes away when the mouse begins to work for another few seconds.
Any ideas? Please help. This is driving me crazy.

A:USB mouse randomly doesn't work

I would try different USB ports. Also, if you have other USB devices, you can try those in the ports. You could also try a USB to PS/2 converter.

2 more replies
Answer Match 62.16%

Since I reinstalled windows xp, every time I plug in a mouse in any usb port it doesn't work. It will say "Found new hardware", "usb optical mouse-blah", and then I can control it for half-a-second until it says "your hardware is installed and ready to use", then I can't move it. Is it automatically installing the wrong driver? Can I manually install it?

More replies
Answer Match 62.16%

i have a microsoft wireless mouse and it just stopped working. I tried a wired mouse and it works. I tried resetting the wireless mouse and it didn't help. Maybe it's missing a driver? Does anyone have any suggestions on how to fix this problem?Thanks

A:wireless mouse doesn't work

Hi cgbones, have you tried synchronising the mouse with the wireless receiver (if it comes with one which i imagine it would do)? also if you download and install the latest drivers just by doing a search of the make and model of the wireless mouse in google, or if you said its a microsoft wireless mouse i'm sure if you have a look on the microsoft website they should have the latest drivers on there.

2 more replies