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Update optional on one computer; important on another: why

Q: Update optional on one computer; important on another: why

I have two computers in the house on 8.1. I noticed yesterday that on one computer, a certain update was listed as optional, while on the other computer it was listed as important (ftr it was update 3132080). This is not the first time I've noticed that an update is listed differently on the two computers. Anyone know why this is? There really isn't much difference in the setup between the two computers.

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Answer Match 68.88%

A past update for Powershell 2.0 and WinRm 2.0 was designated Optional. (Which I didn't download. Do I need this?) Had trouble with the recent Live Essentials update and after some reading uninstalled Windows Live from my system which re-designated the Live Essentials update from Important to Optional. Now I find that the Powershell/WinRm package has changed ftom Optional to Important. Any idea why and how I should proceed?

Thanks.

A:From Optional to Important

Windows PowerShell is a new Windows command-line shell designed especially for system administrators. The Windows PowerShell includes an interactive prompt and a scripting environment that can be used independently or in combination.

Do you need it?

3 more replies
Answer Match 68.04%

I see updates like Root Certificates Update, Microsoft Silverlight 1.0, Microsoft .NET Framework 3.0: x86, Driver Update for Intel Graphics Controller and all those other stuffs..I have like 15 updates on the waiting list..Are they important?. I read an article about how some people had computer problems after installing some of these..

A:How important are optional updates?

Some people have problems after doing anything . . . you only need install the Optional updates you need. I like to install the Root Cert updates, but only any of the others that are needing a update,

You are not likely to have problems with any of them, you just may not need them

6 more replies
Answer Match 68.04%

Does anyone know why the "MS .NET Framework 4 Client Profile for W7 x64 Based Systems - KB982670" shows up as an optional update on my desktop computer, but shows up as an important update on my wife's laptop?

I was under the impression that this is something you don't need till you need it.

A:.NET Framework 4 - Important or Optional?

Better be safe than sorry, an updates an update. It maybe that it's optional on yours because you have a fairly recent version of it on your PC whereas she doesn't have a version at all.

Besides it's worth having installed as long as you've got the space to spare.

Oli

6 more replies
Answer Match 67.2%

Heyo, need to ask a question.

A while back in November, Microsoft released the KB3000850, which was a November roll up update. However some people didn't install it due to issues. I didn't install it back then and now, in March its showing as Important. Given how its like 400+MB, I need to know...

Has anyone here had any issues with it, and is it now finally save to install it? This is for Windows 8.1 32-bit btw.

A:Optional KB3000850 Showing As Important?

Using Defender I have never had any issues. The issues are mostly coming from 3rd party AVs, But I'm pretty sure the AV companies have fixed the problems by now. Still I recommend making a system image before installing. Even though I have never had an issue with patch Tuesday updates, as with any major system changes, I always make an image before hand, be it security updates, driver updates or program updates.

8 more replies
Answer Match 67.2%

Microsoft appears to have changed the Nov 2014 roll-up from optional to important. As a result, it slipped by me and it installed on restart. The system performance was abysmal afterwards with a black screen after the Toshiba logo for a good 30 seconds before getting to the login screen. Login would take forever to get a desktop with icons. Mouse would not move for some time and the system would take about 20 seconds or more to bring up task manager via Ctl-Alt-Del after which I'd see 100% Disk usage for approximately a minute with the system and svchost processes the biggest culprits in IO reads. This is a Toshiba Satellite P55t-A5118 with 1TB drive and 8gigs, Intel video.

I uninstalled the update and the system is now very unstable. SFC in Safe mode generates many errors in the log files and notes corrupted files at the end of the run. Tried to restore to a March 3rd restore point which failed after which the restore point disappeared from the restore folder. Restored to March 10th with no difference in performance. Disabled Toshiba, Norton (that was uninstalled so I'm not sure why those two tasks were still there) and Skydrive tasks. Disabled Brother printer software, Toshiba app place, Toshiba update, Superfetch, Windows Search, and BITS. Still runs miserable.
Touch pad sometimes works sometimes doesn't (Event ID 264 A multi-touch device reported inconsistent contact information).
Wireless error message with Toshiba diagnostics.
Kernel processor speed l... Read more

A:KB3000850 changed from optional to important

I am also being offered KB3000850

I have not installed it. What is the feeling here about installing it now? I seem to remember it being offered some time ago, but some folk said it was giving problems.

What is the current opinion on installing it or not?

1 more replies
Answer Match 66.36%

So I am not very technical.

We own 2 Windows 7 Home Premium PCs from Dell.

They are the same make and model number and same hardware specifications only difference is:
PC #1 runs TrendMicro Security and Office 2013 Professional (available for purchase through an employer).
PC #2 runs McAfee and Office 2013 Student.

The following 3 Microsoft Win 7 updates show as Important on PC #1 and Optional on PC #2:
KB2800095
KB2908783
KB2928562

Any idea why that is? Is there a problem with PC #2?

Thanks in advance for your help.

A:3 April Updates show as Important on 1 PC and Optional on another

I checked this one only, Event 55 when you copy an encrypted folder to EFS shared folder in Windows so if one is using EFS and the other not, it could be optional on the one that does not use EFS.

Nothing is wrong with either one, it depends on the software you have and how it's used that makes the updates Optional, Important or Critical.

4 more replies
Answer Match 66.36%

As an IT manager, consultant, and technician, I am increasingly frustrated with the severity of issues being created by what is obviously a product that is not ready for general release to the public.

Please downgrade the Type rating for IE8 from 'important' to 'optional', so that my staff, our clients, and our business can disregard IE8, until such time as Microsoft corrects the issues with IE8.

You wouldn't buy a car that breaks down everytime you turn on the ignition. Why would Microsoft push IE8 when it is defective to begin with?

Company policy for our business is to remove all IE8 products, revert to IE7 for the moment until we consider moving to another browser.

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Answer Match 65.1%

be truthful to the public. I have been reading a lot about people ditching windows and going to Linux. I wonder why. wow I used to love and trust windows. now I don't know anymore. you all have become something other than wonderful like I used to think.
too bad. maybe I should learn Linux too. windows is probably a habit lots of people will learn to break. scary. Be honest about your updates. ty.

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Answer Match 58.8%

I'M GETTING THIS MESSAGE WHEN I GO TO ONLY ONE WEBSITE....





 


 


An   issue prevented Internet Explorer from displaying the web page.    Click the button above to launch HP Network Check to automatically   diagnose and repair the issue.<o:p></o:p><u1:p></u1:p>
About HP Network Check


Can automatically detect, diagnose and repair   many common network issues

Integrated with Windows Network Diagnostics   Framework, so it runs both simultaneusly

Provides clear instructions to resolve issues   that cannot be fixed automatically

Shows key system and network information for   easier troubleshooting


WHEN I ALLOW DIAGNOSIS...NO ISSUE IS DETERMINED....INDICATES 'NO ISSUE FOUND WITH  CONNECTION.  HOW ONE OR TWO ISSUES WITH INTERNET WEBSITE (?)...
IT'S JUST AN EMPLOYMENT WEBSITE.....NOT COMPUTER SAAVY....NOT OFFENDED FOR A DUMBDOWN....THANK YOU

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Answer Match 58.8%

Hi guys,

I'm wondering why this security patch for a zero day flaw in IE 11 is not checked by default? Surely it should be.

A:KB2964358 Important update (but not that important)

Don't know why.
I usually manually check one or right click on one & hide it.
I hide all bing desktop updates.

4 more replies
Answer Match 57.96%

Recently had a few people stay in my home for a few days. Common courtesy had me give them permission to use my computer when they needed to, but once they departed, I decided to run a scan on the computer. 
Free Trial Avast comes up clean.
Free Trial Malwarebytes is a bit different:
 
Malwarebytes Anti-Malware
www.malwarebytes.org
 
Scan Date: 5/23/2014
Scan Time: 11:09:25 PM
Logfile: 
Administrator: Yes
 
Version: 2.00.2.1012
Malware Database: v2014.05.24.01
Rootkit Database: v2014.05.21.01
License: Trial
Malware Protection: Enabled
Malicious Website Protection: Enabled
Self-protection: Disabled
 
OS: Windows 8
CPU: x64
File System: NTFS
User: Tameka
 
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 267992
Time Elapsed: 13 min, 50 sec
 
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
 
Processes: 1
PUP.Optional.Spigot.A, C:\Users\Tameka\AppData\Roaming\Search Protection\SearchProtection.exe, 724, , [062bb5a0b3c82412a25f003c31cf629e]
 
Modules: 0
(No malicious items detected)
 
Registry Keys: 1
PUP.Optional.MyEmoticons.A, HKU\S-1-5-21-934097189-4001693668-3402004547-1001-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\APPDATALOW\SOFTWARE\Search Protection, , [32ff9fb6f7843cfa041e7e23bb47f30d], 
 
Registry Values: 1
PUP.Optional.Spigot.A, HKU\S-1-5-21-934097189-4001693668-3402004547-1001-{ED1FC765-E35E-4C3D-BF15-2... Read more

A:PUP.Optional.Spigot.A, PUP.Optional.MyEmoticons.A, PUP.Optional.SearchProtection

Update:
Malwarebytes blocked PUP.RiskwareTool.CK from doing something (this was outside of a scan). 
A quick Google search has led me to understand that this particular PUP is not an issue? Is this true?

3 more replies
Answer Match 57.54%

Hi

Noticed this month that I suddenly had a lot of important updates to install when I check Windows update. Under important updates I have the likes of:

KB3055999 - Update APN database entry for SaskTel (Canada) in Windows 8.1 and 8
KB3045634 - You cannot make a PPP connection after you reconnect a PLC device in Windows 8.1 or Windows 8

The article for both of these states: Provided as an Optional update for Windows 8.1 and Windows RT 8.1

Wondering why I have these and others listed as Important?

Thanks

Win 8.1

A:Optional updates listed under important updates

They are "only" important, so they are optional. "Critical" updates are not optional. MS-speak at its finest.

4 more replies
Answer Match 57.12%

A year ago, I tried Windows 10 on my SONY Laptop, but had to uninstall it, and reinstalled Windows 7 Home Premium.
Thereafter, I was notified to install an optional update for the ATI Mobility Radeon HD 4250. Ever since then, I go through days of getting a green video window for Facebook and sometimes youtube videos (but 90% with Facebook videos).
Contacted Facebook but they are useless. Downloaded Flash player many different times, but no luck. Sometimes I can disable hardware acceleration and or check it, however, other times I can not see if hardware acceleration is enabled for HTML5 videos. I have
reinstalled the AMD ATI Mobility Radeon HD 4250 drivers several times, but the problem still comes and goes for days.
IMPORTANT NOTE: FIREFOX DOES NOT HAVE THIS GREEN VIDEO WINDOW PROBLEM AT ALL.
ONLY INTERNET EXPLORER 11 (SP1)
In the Action Center (under Maintenance) I keep getting a Hardware Error message. And try to download the fix but get ...
This solution could not be downloaded


Most likely causes:

Your computer was unable to download the solution at this time. Check to
make sure your computer is connected to the Internet, and then try to download
the solution again later.



BUT MY INTERNET IS GOOD.
Also here is a report of the Kernal problem:
Source  Windows
Summary  Video hardware error
Date  1/2/2016 1:50 PM   (many different dates appear here)
Status  Soluti... Read more

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Answer Match 56.7%

The update is called:
nvidia - Graphics adapter WDDM1.1, Graphics Adapter WDDM1.2, Other hardware - NVIDIA GeForce GT 425M.
After installing it, whenever my laptop tries to use the Nvidia card, I get a blue screen and the system restarts.
I looked in installed updates to uninstall it, and it is not there.
I did a system restore to four days before I installed it, and I still get the same effect. Lastly, I installed some older nvidia drivers that used to work using the clean install option, and I still have this problem.

A:Optional update in windows update is giving me a blue screen.

It looks as though the update changed something in nvlddmkm.sys, and for some reason, it wasn't changed back when I did the system restore. I have no idea how to go about fixing it.

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Answer Match 54.6%

Hi,

I have a Windows 7 x64 machine that is permanently stuck trying to install the same update.
I have followed various posts off of MS websites to rename SoftareDistribution etc. but none have helped.
HAve tried
1. Boot intoClean Boot Mode and try updating again.
2. Run the Microsoft Fixit and see how it works.
  

   
How do I reset Windows Update components?

3. Try System Update Readiness tool by referring toWhat is the System Update Readiness Tool?.
4. Run
System File Checker tool and see how it works.

The WindowsUpdateClient log posts the error 0x80070bc9

CBS log has the following:
2012-09-22 15:09:44, Info                  CBS    Session: 30251211_3937697323 initialized by client WindowsUpdateAgent.
2012-09-22 15:10:49, Info                  CBS    Session: 30251212_293967167 initialized by client WindowsUpdateAgent.
2012-09-22 15:10:49, Info                  CBS    Appl: detect Parent, Package: WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.256, Parent: Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.0.6000.16386,
Disposition = Detect, VersionComp: EQ, ServiceComp: GE, BuildComp: GE, Distribut... Read more

A:Windows Update loops with a "Restart your computer to install important updates"

Thanks Alex
I had already tried the steps in the post you linked.
In the end I have had to reinstall Windows 7 over the top (keeping all settings) and this has fixed the issue with Windows Updates.
It is frustrating that I could not find a solution as I do not like glossing over the issues without first finding a solution but unfortunately it was not my pc and time was against me.
Thanks for all the replies.
Simon

9 more replies
Answer Match 54.18%

Here's another tricky one.
This important security update will not update. It is only 606Kb.
Microsoft says it is caused by a virus problem. I have Norton 360 installed. Norton say it is not a virus.
Microsoft say pay us $120 to fix it. I say I can't afford to pay that for something when I have no way of knowing exactly what the problem really is.
This has been going on since November 2014. All the other updates are installed immediately but not this one.

Security Update for Microsoft .NET Framework 2.0 SP2 on Windows Vista SP2 and Windows Server 2008 SP2 x86 (KB2968292)
Installation date: ‎9/‎04/‎2015 4:08 PM
Installation status: Failed
Error details: Code 800B0100
Update type: Important
A security issue has been identified in a Microsoft software product that could affect your system. You can help protect your system by installing this update from Microsoft. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article. After you install this update, you may have to restart your system.
More information:
MS14-057: Description of the security update for the .NET Framework 2.0 Service Pack 2 for Windows Vista Service Pack 2 and Windows Server 2008 Service Pack 2: October 14, 2014

Just noticed this more recent one failed to update -
Security Update for Windows Vista (KB2884256)
Installation date: ‎16/‎03/‎2015 5:43 PM
Installation status: Failed
Error details: ... Read more

A:Vista Important Update will not update. Error details: Code 800B0100

That error is not caused by a virus, it is caused by a file corruption
The readiness tool can correct the problem in many situations
What is the System Update Readiness Tool? - Windows Help

2 more replies
Answer Match 54.18%

Windows Vista SP1 (KB936330) update keeps coming back as important update after installing it several times. I look at updates history and it show the same update already installed several times. Service Pack 1 (KB936330). I don't see update for Service
Pack 2 though. Can someone advice please, I am not sure what to do. I'd appreciate an advice. Thank you

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Answer Match 53.76%

do i have to install this update?

A:optional update

Hello SpeedDial,

No, you do not have to. It's just to let you know that there is a new optional driver version update. If you do not want to install it, then you can hide it to not see it anymore in Windows Update. However, you might give it a try since it is a new version that may help improve your graphic card's performance. If not, you can always rollback to the previous driver version.

Hope this helps,
Shawn

7 more replies
Answer Match 53.76%

I have a
Gateway One All-In-One Desktop with IntelŪ PentiumŪ Processor - Microsoft Windows 7 Home Premium Edition 64-bit operating system preinstalled.Optional update:
I recently went to the Critical Updates and saw the following:

"Intel Corp - Display Mobile Intel (R) 4 series expires chipset family" - 21 MB (which is quite a large update)

Just what is this update and should I install it? This is our grandson's computer and we would not want to cause any problems or damage by installing this Optional Update. Nothing appears to be wrong with our graphics, etc.
Please advise and thank you.
Alice Z
 

A:Optional Update

I installed this onto my laptop and considerably improved the graphics on it.
 

3 more replies
Answer Match 53.76%

Received the following update from M$ today, not sure what it is wanting to do -

"nVidia - Graphics Adapter WDDM1.1, Graphics Adapter WDDM1.2, Graphics Adapter WDDM1.3, Other hardware - NVIDIA GeForce GTX 260

Download size: 252.2 MB

You may need to restart your computer for this update to take effect.

Update type: Optional

nVidia Graphics Adapter WDDM1.1, Graphics Adapter WDDM1.2, Graphics Adapter WDDM1.3, Other hardware software update released in February, 2015"

Could someone shed some light on this ?
Thanks

Joe

A:Optional Update - not sure what it is ?

This is an update to your NVidia graphics card drivers, etc. It is optional because it is not necessarily required.

I personally always go to the manufacturer's (NVidia in this case) support site and get the latest drivers from there if I feel I need to update them.

Paul

3 more replies
Answer Match 53.76%

I opened Windows Update and only listed was an optional update. I didn't update at that time and when I went back to update I could not find the optional update. Ihave Windows 7 Home premium 64 Bit. I looked for updates again but it said everything was up to date. How can I find that update.. I'm not really good with computers any help will be greatly appreciated. I have one other question if you don't mind.

I have to Unzip a ZIP-file with WinZip and save the content to my hard
drive. Then use the unzipped EXE-file to run a program. This sound simple enough, I guess, if you know what you are doing. Where can I get this WinZip program that will run on Windows 7 Home Premium 64 Bit.

One other question. A program that I want to install supports Windows 7 64 bit in 32-bit emulation mode. What does that mean and how do I run this program.

Thanks again for all your help and cooperation. Have a good evening.

A:Optional Update

Welcome rottikid,

For the update it was probably for MSE if that's your Anti-Virus, You could just look at Installed updates and see if it is there.

As for WinZip you can get it here WinZip - Free software downloads and software reviews - CNET Download.com There might be something else you can use too, someone else might know more about that.

Usually people will download a zipped file to their desktop or downloads area by clicking save instead of run when prompted. (see Below)

And for the 32 bit emulation I don't know the technical answer but 64 bit windows has 2 sets of programs files, Program Files (64bit) and Program Filesx86 (32bit).

Hope that helps you out some.

Derek

5 more replies
Answer Match 53.76%

Advanced micro devices,inc-Graphics adapter wddm1.2-amd Radeon HD 6310 Graphics is this update important? I found it on my update list so I was just wondering if its okay to update also, what does this update do?

A:Optional Update

It is clearly an 'update' for the device driver for your graphics adapter, but I do not know what in particular that update fixes or improves about it.
 
Device drivers are small pieces of software that are the link between Windows and the various pieces of hardware on the computer. If Windows or wants to draw something on the screen, it gets the device driver for your graphics adapter to do it.. Device drivers are specific to the exact model of hardware that they are designed for, and sometimes to that hardware being used on a particular model of computer.
 
I am a bit wary about accepting device driver updates from Microsoft updates, but do not ignore them. In particular, I would think carefully about this one, and ensure that the update matches the driver already installed on your system. My reasoning being that device drivers can be issued through four different channels (each subtly different).
 
The Manufacturer of your computer. If you have let's say a "Bloggs model X1000" laptop - The most appropriate driver updates might well come from "Bloggs" themselves... They will know how best to use that model of graphics adapter in their system, and might have modified the drivers (or include specific support software) that they supply to best match their system.
 
The Manufacturer of a separate add-in card that you separately purchased for your computer. The card manufacturer will know how best to use that model of graphics adapter in their system, and mig... Read more

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Answer Match 53.76%

There have been a lot of problems reported the last few months where Windows Update is very slow and takes a long time.
I just checked my W7 Updates and a new update KB3102810 was published yesterday (2015-11-03)
This update might help fix this, but it also includes a fix for updating to Win 10.

Read more here:
https://support.microsoft.com/en-us/kb/3102810

I also get the "same update" offered for W8.1 as KB3102812 described here:
https://support.microsoft.com/en-us/kb/3102812

A:New optional update

I promptly hid KB3102810 and another optional one when they came through recently; I still have two important ones from yesterday pending (KB2758857 and KB3067904); I'm waiting to see if anyone reports problems or not. I haven't had any trouble with windows updates taking too long to do its thing and I don't need a fix for updating to Win 10 because that simply isn't going to happen. In fact, I suspect the ones who have been having trouble with updates also have the Win 10 nagware, etc. installed, which I do not.

1 more replies
Answer Match 53.76%

Does one need optional updates? The reason I ask is until recently i've had no problems with any update.This one just refuses to install Realtek PCIe GBE Family Controller.(Error code 800F0203)Went through all the chanels, still no install.
 

A:optional Win 7 update

Jetsguy: Just a word of caution.... It may be best to not load optional updates from Microsoft for hardware or software not related to Microsofts products. To update those non-related programs or hardware go directly to the manufacturers website and get updates there.
 

3 more replies
Answer Match 53.76%

My computer automatically updated today. Upon going through the list of updates there where two optional updates one for English and the other for CXT-Network-PCI soft data fax modem with smart CP. What are they? Do I really need them? I checked the Microsoft help thing when your right click for info. All I could get was it was a driver and nothing else.

A:optional update

You must have this kind of card on your system using Windows drivers, then when there is a new driver WU propose it to make an upgrade.
My personnal advise regarding WU setup is to look for updates letting you the choice to download and install them.

2 more replies
Answer Match 53.34%

Is there a way to get rid of optional update notifications so they don't persist and just become annoying?


I got one now to install Bing. I don't know much about Bing; but I think it's a search engine. I use google and don't need another search engine. I don't want to reminded to install it everytime I get an important update notification for the next five years or so that I plan to have this computer.

A:Optional Update: How Make It Go Away?

Right click on it and select "hide update".

2 more replies
Answer Match 53.34%

Hello, I'm confused about Windows 8.1 Optional Update. There are 2 updates in optional tab. Should I update those files ? What would happen after I update ? I'm confused because those are not Important updates but Optional.

Here is the screenshot.


Thank You!

A:Windows 8.1 Optional Update

I always do as these are fixes for non-critical problems and will keep your system at optimum performance. I would do KB2962409 first as that was released in June, then do the KB2967917 which is a July update.

Jim

6 more replies
Answer Match 53.34%

Went ahead and installed this optional update this evening. My PC got stuck at the "Preparing to configure Window. Do not turn off your computer" screen.

Had to boot in Safe Mode and do a System Restore.

Just wanted to let people know. It might be a good idea to do a complete backup (image) of the disk before installing the update, just in case System Restore fails for some reason...

A:Optional Update KB3172605

Hi and welcome to SevenForums,
Odd but it is always recommended to create a system image before downloading and installing any updates
Most of use here use Macrium reflect free
Imaging with free Macrium

The issue you refer to is not on the Known issues though :/
Thanks for letting us all know
July update rollup KB3172605 to replace June's KB3161608

1 more replies
Answer Match 53.34%

There was an optional Windows Update today to remove GWX.

Someone mentioned online months ago that adding 'old' to the GWX folder stopped it from popping up messages, which is what I did and it seemed to work.

I have now installed the optional update to remove all trace of GWX, restarted, but the GWX folder is still there.

I'm thinking that because it had 'old' at the end of it, it was not removed?

I tried deleting the GWX folder, but I was denied permission to do so.

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Answer Match 53.34%

I had a weird optional update appear today unsure what it's for and I haven't seen it before! Any idea's what it may be and what for?

A:Optional Window Update

It looks like something for a printer I wouldn't worry about it download it if you want or just ignore it.

1 more replies
Answer Match 53.34%

Does anybody have any idea why Microsoft would offer the Bing Bar as an optional update, I installed it, but thought it was kind of weird for them to be offering it to us through Windows Update, as when I tried it I did it manual from the internet

A:New Optional Update from Microsoft

Hello Techtitan,

If you already had the Bing Bar toolbar installed, then it would see updates for it in Windows Updates if you had the "Give me updates for other Microsoft products....." setting checked.

OR

If you had the Show me detailed notifications when new Microsoft software is available setting checked.

Updates: frequently asked questions






Quote:
Software notifications will periodically let you know about new programs that can enhance your experiences with your computer and the Internet. You can choose to receive detailed notification messages letting you know when a new program is available for download and installation. When you get a notification, you can review what's being offered, and get more details. You can install the programs if you like what you see. The notification will appear for a limited time, and you can close it if you're not interested.


Hope this helps.

2 more replies
Answer Match 53.34%

I keep windows 7 installed laptop as backup. Today I started it & ran windows update. Without looking into details, I chose all of them & installed them. But, one of them was optional update for atheros wifi adaptor. Now after rebooting, my wifi connection is gone, device manager doesn't recognise wifi adapter, & i can't roll back driver as adapter is not available at all. The windows update doesn't show any of the optional updates. Plz help

A:Help in removing optional update

Can you not find it by searching (top right) in Installed Updates screen? Enter name like kbXXXXXXX only numbers don't find anything for me.

Installed Updates either from Windows Update window or Programs and features-Installed Updates

8 more replies
Answer Match 53.34%

A new optional update KB3035583 is available, published today.

Update enables additional capabilities for Windows Update notifications in Windows 8.1 and Windows 7 SP1

A:New optional update KB3035583 available

I'm not having Windows Update problems so I don't know if new KB is a good thing or not.

I do all my Windows 7 updates manually.

9 more replies
Answer Match 53.34%

Anybody aware of this update? Why is it is listed under Optional?...



Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 update rollup: January 2014 (published 14 Jan, 2014)

I installed it on laptop. Hasn't blown anything up (yet)

A:KB2911106 - Optional Update?

"Optional" means it is not a security update, it just fixes bugs and deficiencies. You can get more info with a right click.
Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 update rollup: January 2014

2 more replies
Answer Match 53.34%

I can not locate optional updates downloaded from Windows Update site and "confirmed" as successfully installed. I checked on View installed updates in the Program and Features caption in the Control Panel. The updates that are there are those categorized as Critical, High Priority or Important. The rest of those categorized as Optional are nowhere to be found, though confirmed as successfully installed in the View Update History in the Windows Update site. Can anyone please help.

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Answer Match 53.34%

Update for Windows 8.1 for x64-based Systems (KB2995388)









Download size: 61.3 MB - 61.5 MB
You may need to restart your computer for this update to take effect.
Update type: Optional
Install this update to resolve issues in Windows. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article for more information. After you install this item, you may have to restart your computer.
More information:
http://support.microsoft.com/kb/2995388



How do I determine if these "optional updates" are really necessary for my Laptop?
Here in South Africa ADSL is slow, and expensive I have a 4Mbps connection, and I have a data cap of only 10 GB per calendar month.

The never-ending MS updates depletes my data allowance, and I have always wondered how important the "Optional" updates are.

I would appreciate forum member's input on this

A:Optional Update KB2995388 ... is it really necessary?

I normal go for them all just to be sure (my internet is half your speed)

But have a look in the link you quoted and see if any of the improvements affect you

For example one of the fixes is an issue playing MP4 files, I have the problem mentioned so hopefully this should fix it

It's optional so wont harm anything if you ignore it

5 more replies
Answer Match 53.34%

Hi, I recently bought new monitor AOC 2460 and today saw among the optional updates the following AOCision Peripherals, Inc.-Display-AOC 2406. What is it and should I install it?

More replies
Answer Match 53.34%

After installing August ATI driver update (and the other prioritymy system became unstable and would BSOD. After rolling the ATI driver back the system returned to a stable state. Windows 7 home premium 64 bit, 8 gigs, AMD Athlon II X3 450 Rana 3.2GHz Socket AM3 95W Triple-Core Desktop Processor ADX450WFGMBOX,

XFX HD-485X-ZNFC Radeon HD 4850 1GB 256-bit DDR3 PCI Express 2.0 x16 HDCP,

ASUS M4A89GTD PRO/USB3 AM3 AMD 890GX SATA 6Gb/s USB 3.0 HDMI ATX AMD Motherboard

I would be interested if anyone else has had this problem.

A:recent optional ATI update

saultsage, welcome to the Seven Forums?

First question is, what August update? AMD hasn't released one in August yet and the current driver from them is the July Catalyst 11.7,

Latest AMD Catalyst Video Driver for Windows 7

of which I haven't seen any reports of BSOD's occurring from. Didn't happen to get it through Windows Update did you? If so do yourself and your computer a favor and the next time you see one offered, set it to hidden and forget about it. For video card updates do not get them through Windows Update and only ever get them directly from the card manufacturer's (AMD or Nvidia specifically, not the respective card makers as all they will have is what AMD and Nvidia have).

3 more replies
Answer Match 52.5%

This optional update installs on Windows 7 SP1 and Windows 8.1 Update 1 computers. It's for the download and install of Windows 10.

Update for Windows 7 and 8.1 silently installs Windows 10 downloader - Myce.com

Hopefully someone on here can make this a topic for everyone to read.

A:Optional Update KB3035558 Information

Interesting, Think I read about this a while back, just checked though and this update installed for me on Saturday

Hope its not an auto download, on one PC with my slow BB its a pain, if all 4 of my devices decided to download at the same time it would be a nightmare

5 more replies
Answer Match 52.5%

Intel Corporation - Graphics Adapter WDDM1.1, Graphics Adapter WDDM1.2 - Intel(R) HD Graphics 3000

Download size: 59.5 MB

You may need to restart your computer for this update to take effect.

Update type: Optional

Intel Corporation Graphics Adapter WDDM1.1, Graphics Adapter WDDM1.2 software update released in January, 2015

Keep getting this error message not sure if it's because I've already updated to it and it's a repeat update This is the first time I remember ever seeing this update that I remember. Or if the one I have is better. I have tried to download it several times and it fails every time.
WindowsUpdate error _80070103" "WindowsUpdate_dt000"

Thanks,
Vera
 

A:Solved: Can't do a system update *Optional*

16 more replies
Answer Match 52.5%

This is getting ridiculous !!!

From July 12th to today 29th, I had installed a total of 33 optional updates entirely about MSE. ( I use manual update method )

I am think of going back to Avast free edition !!! This MSE optional Update is B.S.

A:MSE optional update - just ranting. It's not a problem.

They average 2-3 a day so you may have even missed some.

I have mine set to run a quick scan everyday with "Check for ther latest virus and spyware definitions before running a scheduled scan" selected. So it updates automatically every day, but only once a day when the scan runs. So I suppose I'm missing at least one update each day but they are cumulative and for me it works fine.

I could probably get at least one additional update by adjusting the time I run the quick scan but I know that the way MSE auto updates is a bit odd. When I first was using it I let it install it's own updates without running a scan and it was kind of strange how it did it so I went with to quick scan everyday option. Works for me.

7 more replies
Answer Match 52.5%

I wasn't doing anything but watching a video on youtube and I got this pop up

looks like something here: http://blog.unlockforus.org/2010/01/windows-7-optional-update-delivery-is.html

A:Optional update delivery is not working

Was it actually unlockforus, or just a similar pop up ?Those are very sketchy details. Was it a torrent video, a specific video, a porn video, or don't you remember what you were even watching ??If you are concerned about it being an infection, maybe you could post in the Am I Infected area of the forum.

5 more replies
Answer Match 52.5%

I opened up and saw the windows update options which included:
- Cumulative security update for IE9 kb2809289 (27Mb) (ticked by default)
- IE10 (69.1Mb) (unticked by default)

Would be ok to untick the ie9 update and tick the ie10 - which would mean that windows update will uninstall ie9 and install ie10?

A:Optional windows update IE10 and IE9

I found out why IE10 update option was unticked by default. It happens to need a platform update installed first which can cause problems. I'll let IE9 be for the meantime.

3 more replies
Answer Match 52.5%

With the recent advent of MS sending out "tracking updates" for Windows 7 users, I have become leery of any updates including this one which is optional. Not very much info and pretty ambiguous.
https://support.microsoft.com/en-us/kb/3083324

A:Windows Optional Update (KB3083324)

I pretty much hide all optional updates and only do Security Updates. As far as Optional Updates go, I look through each and decide if I really need it. For instance I did not install an optional update regarding the Russian Ruble or Lithuanian currency.
 
I do not understand what Microsoft is doing with these Windows Update Client updates. KB3075851 was for August and now they are pushing another for September? I update fine and hide these Client updates. I also make sure I check Do not install updates, only notify me and I uncheck Give me Recommended updates the same way I receive important updates.

2 more replies
Answer Match 52.5%

An optional update for the Dell ST2210 was recently issued, but I can find no actual description of the update's purpose. I have googled. I have also registered and attempted to ask in the Dell Community, but without success, for I cannot work out how one does post there.

I hope someone can help me to where full descriptions of such updates are to be found, and also perhaps with the other problem.

A:Optional update for ST2210 monitor

Is it appearing in Windows Update? If so, it is likely a new driver, and should be safe to accept.

5 more replies
Answer Match 52.5%

Microsoft lists this as an optional update. I am running Windows 7 upgrade over Vista and have had a lot of problems with permissions and so am disgusted with Microsoft right now and leery of installing any more of their crappy software.

Is Silverlight the typical Microsoft crap or something you think I should install?
 

A:Microsoft Optional Update Silverlight - yes or no?

The critical and hardware Microsoft Updates are very necessary. Silverlight enhances some Internet video playback. I view Netflix streaming video. Without installing Silverlight, I couldn't do this viewing. If you use Windows Live, Silverlight is necessary for those features, When you upgraded to Windows 7 over Vista, you should have backed up your files and deleted the Vista partition on the hard drive at the start of the Windows 7 install
 

8 more replies
Answer Match 52.5%

This optional update installs on Windows 7 SP1 and Windows 8.1 Update 1 computers. It's for the download and install of Windows 10.

Update for Windows 7 and 8.1 silently installs Windows 10 downloader - Myce.com

Hopefully someone on here can make this a topic for everyone to read.

A:Optional Update KB3035558 Information

Thanks Jesse for the information.

5 more replies
Answer Match 52.5%

Hello, I just got on my laptop like normally and randomly a window popped up saying "You may be a victim of software counterfeiting." This scared me half to death because I have no idea what to do about it. I checked other forums about it on several different sites, some saying it's a virus such as ransomware and others saying it is legit. 
Here is what the alert looks like: http://www.kodyaz.com/images/windows-7/you-may-be-a-victim-of-software-counterfeiting.PNG
I have no idea how to fix this problem; any help would be greatly appreciated, 
-Meghan
 

A:"Optional update delivery is not working"

Hi DJAkari- Hello and welcome to The Bleeping Computer Forums . My name is Fastwalker and I will be helping you with your computer issues today. Resolving malware issues may or may not solve other issues you have with your machine.Please take note of some guidelines for this process:- If you do not make a reply within 5 days, we will have to close your topic.- You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic where you can choose email notifications. The topics you are tracking are shown here(Insert Link)- Please refrain from making any changes to your computer including installing/uninstall programs, deleting files, modifying the registry, and running scanners or tools. Doing so could cause changes to the directions I have to give you and prolong the time required. Also, please do not take any advice relating to this computer from any other source throughout the course of this fix.- If you do not understand any step(s) provided, please do not hesitate to ask before continuing. I would much rather clarify instructions or explain them differently than have something important broken.- Even if things appear to be better, it might not mean we are finished. Please continue to follow my instructions and reply back until I give you the "all clean". We do not want to clean you part-way, only to have the system re-infect itself.- Please reply using the button in the lower righ... Read more

3 more replies
Answer Match 52.5%

Hi, I've just had a new optional update appear in Windows update that I can't find any information about, it's a keyboard driver from an LXD company, my keyboard is made by Zalman so I thought I just wanted to ask what this update actually does before I install it.

A:Optional gaming keyboard update

I've had one from Microsoft for my Sidewinder X4 sitting there for ages but I haven't installed it. If there's no performance issue with your keyboard I'd just leave it, or set a Restore Point prior to installing if you do feel inclined to install it.

1 more replies
Answer Match 52.08%

Hello all

When executing Windows Update, I experienced that one important update is not automatically selected to download and install.


I like to understand why this is?

Also I like to understand if I should always install all important updates, even the ones not by default selected?

In this example, the not selected update refers to MS09-054 security update. Is this a manual installed security update?
Does it not apply to me?

Thanks a lot in advance!

zx81

A:Windows Update, important update not selected

Not all users experience the issue that this update resolves. MS is providing you the oportunity to use the "If it ain't broke, don't fix it" logic.

I applied the update even though I have no evidence that I need it. Yet.

Some updates will adversely affect some users. Not applying updates may adversely affect you.

What can you do? My advice - apply all updates. Unless you have a good reason not to.

7 more replies
Answer Match 52.08%

I installed Win7 using a manufacturer disk on top of Vista (not clean install).

After that, I had about 200 important and 80 optional updates to install.

I installed about half of the important and none of the optional.

Now I am installing newer updates and checking which to stay away to prevent Win10. I looked and couldn't find any of the 10 updates in the important update list. I did, however, find some in the optional updates list.

I have been reading a lot how MS installs these win10 updates automatically, but in my case, they are listed as optional. I wonder why, is it because MS changed their policy or because my laptop is pretty old and w10 is not recommended?

Anyways, here is the list of important updates still left to install. Could you more experienced members please take a look and tell me if I should avoid any of these?

Thank you.

A:Windows 10 GWX update KB3035583 listed as optional

None of those are on my list of "to avoid", but that doesn't mean you need them all or that you won't end up in Windows Update hell for whatever reason.

1 more replies
Answer Match 52.08%

Due to a problem with BITS I cannot currently download updates using Windows Update. I can download them manually and install them from the Microsoft website. Unfortunately I can only find the required updates but not any of the optional ones. Does anyone know where I can find these? Even if I search for the update number the search comes back empty. Also, if you would like to help with the BITS problem please look at my profile to find the other thread.

A:Can't use windows update - Where can I find optional updates?

Let's fix BITS instead.

Please download the Farbar Service Scanner from

Farbar Service Scanner Download

Right-click on the saved file and select 'Run as Administrator', and tick all the options, then click on the Scan button - copy and paste the report to your response.

9 more replies
Answer Match 52.08%

So, okay, an optional update showed up this morning to remove some broken Lenovo software: https://support.microsoft.com/en-gb/kb/3107998

But this machine I'm typing at is an ancient-ASUS-motherboard machine, not a Lenovo.

Now, in this house there IS a Lenovo laptop (that has yet to be updated, probably, since it's early morning and my daughter carried it into her room so I can't yet get to it...).

Did Microsoft distribute this "Lenovo Fix" optional update to regular nonLenovo PC users?

Or did Microsoft get their database(s) confused and think this aAm machine is a Lenovo machine?

Or what?

A:Optional update kb3107998 for certain Lenovo computers

Got a Dell here, yet was served the same recommended update.

2 more replies
Answer Match 52.08%

This was an option update that i accidently installed without knowing what it was,

Intel Corporation - Display - Mobile Intel(R) 4 Series Express Chipset Family

It has messed up my resolution and i can no longer fit it to how i want, there are only 2 different screen resolutions i can use. Also, i cannot run applications such as YouCam that came with my Laptop + windows 7 beause i "do not have the VGA software" or something :/

I go to device manager and uninstall this, but everytime i turn on my laptop again, the screen resolution is still messed up and then the driver will install itself again.

I find this really annoying how i cant have my screen resolution back

I really hope someone can help

THanks in advance

A:A Windows optional update has messed up my screen, help

If you're "un-installing" the driver, you could try "rolling back" the driver.

Maybe this will give you the result you need.

You may want to move to the newer driver eventually, so hopefully you can find a more permanent solution.

After you roll it back, hide it from WU

1 more replies
Answer Match 52.08%

This update is now appearing as optional update available on my pc's. Any problems with this? I am running scared about installing "optional" updates since the last two month's fiascos. KB2975719 is correct number - sorry for mispost originally . For now, I have just "hidden" this update - afraid to try to install it.....lol. Microsoft has gone completely berserk with Windows Updates, it seems.

August 2014 update rollup for Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 Note it says This update is released on September 2, 2014.

A:KB2575719 Appearing as Optional Update Sept 2

I guess it's a fix for the original version from last month's bug. That shows up today as an update for me also, even though I still have that KB installed. I wonder if the original (buggy?) version needs to be uninstalled first?

65 more replies
Answer Match 52.08%

Hi there
 
Noticed my laptop was running a bit slow tonight so did a Malwarebytes scan - it found the aforementioned threats.
 
I quarantined them after the first scan and rebooted, did a further scan and they're still there.
 
Any help on removing them would be much appreciated.
 
Have enclosed a Hijackthis log... do you need the DDS logs as per the thread at the top of this forum?
 
Thanks in advance!
 
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 00:10:26, on 22/04/2014
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v11.0 (11.00.9600.16521)
Boot mode: Normal
 
Running processes:
C:\Program Files (x86)\Malwarebytes Anti-Malware\mbam.exe
C:\Users\David\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe
C:\Program Files (x86)\Audible\Bin\AudibleDownloadHelper.exe
C:\Program Files (x86)\NETGEAR\WNDA3200\WNDA3200WPSMgr.exe
C:\Program Files (x86)\Common Files\Panasonic\PHOTOfunSTUDIO AutoStart\AutoStartupService.exe
C:\Program Files (x86)\Avira\AntiVir Desktop\avgnt.exe
C:\ProgramData\Anti-phishing Domain Advisor\visicom_antiphishing.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Users\David\AppData\Roaming\Dropbox\bin\Dropbox.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Digiguide TV Guide\digiguide.exe
C:\Program Files (x86)\TOSHIBA\ConfigFree\NDSTray.exe
C:\Program Files (x86)\TOSHIBA\ConfigFree\CFSwMgr.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome... Read more

A:Malwarebytes has found PUP.Optional.BrowseFox.A and PUP.Optional.Webconnect.A

Good evening.
 

do you need the DDS logs as per the thread at the top of this forum?

 
Yes, that's why it's there. HijackThis has not been seriously updated in some time and so is not considered worth the hard drive space, although I suppose that it acts as cheap advertising for Trend Micro.
 
Will you also let me have a copy of the detections that MBAM is finding. You can paste them into your next reply from the Logs Tab in MBAM.

2 more replies
Answer Match 52.08%

  OK I am a moderate security guy trying to learn more from the REAL Security PROs. I was looking for server 2012 Installing and Configuring study material FOR FREE of course and got in a little to deep. I use Zone alarm firewall Free version and Malwarebytes religiously. As well as MSE as my regular day to day antivirus. Now normally I would not dig as deep as I did this time to get so ROOTKIT infected.
  Recently I ran GMER and found a lot of RED in the registry; Files and other important places so I figured I need to reimage my machine......! I also ran Kaspersky's TDSSKiller and it came back clean?? I will attach the Kaspersky log below... Now I also use CMS Product Ultimate BounceBack version 11.4.0.29, I believe so I can make all this go away with a backup reimage. But I am pursuing my Server 2012 MCSA and eventually want to become Security focused. So I have all the Rootkit tools and have played with them in the past but in my experience it has always been best to completely reinstall the OS version, Whatever the OS may be at the time, and move forward because otherwise you are never going to completely clean the machine. Not to mention, the time saved by doing this speaks for itself. All that being said I would still like to get a better understanding of this from a Security standpoint..... I am running a Windows 7 Professional Elitebook 8650p laptop with 240GB Crucial SSD and 16GB RAM.This time around I am going to use a HIPS such as Winpatrol but want a so... Read more

A:PUP.Optional.YourFileDownloader and PUP.Optional.InstalleRex believed rootkits?!

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.
We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.
To help Bleeping Computer better assist you please perform the following steps:
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If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.
***************************************************If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of t... Read more

4 more replies
Answer Match 51.66%

Apparently I already have a version of this on one of my computers because the optional update failed to update and said there was already a version on the computer. I am running Windows 7 upgrade over Vista on this particular machine.

I am having all kinds of permissions problems with this machine and am very disgusted with Microsoft right now and really want as little of their crap software on my machines as possible. Is Windows Live Essentials worth keeping? I don't use it but maybe that is because I don't know what to use it for.
 

More replies
Answer Match 51.66%

Let me begin by saying that I don't know much about computers.
About a week ago I was having issues with my pc. I finally had the geek squad tech online people fix it. I think that one thing they did was to back up pc. I'm throwing this out there in case someone thinks this may have something to do with my issue.
When Windows 10 first came out I reserved it. I may install it sometime but not right now. I have the Windows icon on desktop and when I click on it and go in it says "theres nothing you need to do right now. You'll get a notification on your pc when windows 10 is ready to install." Also in there it says "Your upgrade is reserved"
I'm wondering why does this optional update (Update to Windows 10 Home) keep trying to install each time I start my pc?
Yesterday it downloaded to the point where a contract looking thing came up and wanted me to either accept or decline something. I did not read the whole thing or click either option. I finally got the download stopped and that was that.
I do not know what to do. If this downloads and install will I have windows 10?
Is it possible that if there was a backup done maybe the powers that be doesn't realize that I already have it reserved?
One more thing. Theres a Windows Defender important update that keeps failing. When I try to manually download it and install it the windows 10 update automatically starts to download. I also have important updates set to automatically download.
I ... Read more

More replies
Answer Match 51.66%

I just got an optional Windows Update titled: "Advanced Micro Devices Inc - Other Hardware AMD SMBus" (30kb) and I haven't the faintest idea what or why. I did not install it, but just "hid" it for now. Can anyone help me understand what this is and why it's being shown as a Windows Update? Appreciate any help. Thanks.

A:Windows Update Optional - Advanced Micro Devices Inc

Here's what I get when I click on "more information" for the update:

11 more replies
Answer Match 51.66%

Hi ,,, When you vist microsft update page and there are Optional software updates should i install them,,, i have installed all the High priority updates
 

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Answer Match 50.82%

I installed this optional Windows Update (a huge mistake I now realize) labled "nVidia - Graphics Adapter WDDM1.1, Graphics Adapter WDDM1.2, Graphics Adapter WDDM1.3, Graphics Adapter WDDM2.0 - NVIDIA GeForce GTX 1080", and after restarting the computer, I suddenly lost the aero effects to my computer.

The first thing that I noticed when I started up the computer again was that it had suddenly changed the screen resolution to 800x600 and rearranged my desktop icons, but I was able to put it back to its proper resolution. When I noticed the transparency gone from the explorer bar, I right-clicked on the screen and selected "Personalize" to fix it, only to notice at the bottom the message "Troubleshoot problems with transparency and other Aero effects".

After opening up the troubleshoot to find the problem, there's a message saying:

"Update the drive for your video card.

The current video card may support Aero with a driver that is compliant with the Windows Display Driver Model (WDDM). Contact the manufacturer of your computer or video card for a WDD-compatible driver".

How do I fix, please?

A:Windows 7 optional update suddenly removed aero effects

I did a system restore and now I got it back. :'D

Never downloading that update again.

2 more replies
Answer Match 50.82%

Hi Folks-
Been trying to eradicate PUP.Optional.Spigot virus. Now the Outbrowse has shown up.
Have tried to use Malawarebytes, Kaspersky Rootkit killer, AdWdleaner. Gets rid of it but shows up almost immediately. 
Seems to be in this location-
 
 PUP.Optional.Spigot.A, C:\Users\Ericsun\AppData\Local\Google\Chrome\User Data\Default\Preferences, Good: (), Bad: (   "homepage": "https://search.yahoo.com/?type=994519&fr=spigot-yhp-ch",), Replaced,[267b049c215a3006d998c51aa4607a86]
 
______________________________________  
 
 
DDS (Ver_2012-11-20.01) - NTFS_x86 
Internet Explorer: 10.0.9200.17028  BrowserJavaVersion: 10.65.2
Run by Ericsun at 16:14:01 on 2014-08-07
Microsoft Windows 7 Professional   6.1.7601.1.1252.1.1033.18.3037.1494 [GMT -4:00]
.
AV: avast! Antivirus *Enabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}
SP: avast! Antivirus *Enabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ================
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Program Files\AVAST Software\Avast\AvastSvc.exe
C:\Windows\System32\spoolsv.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\Realtek\Audio\HDA\AERTSrv.exe
C:\Windows\system32\taskhost.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\Dwm.exe
C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
C:\Program Files\Micr... Read more

A:Can not remove PUP.Optional Spigot. Also PUP.Optional.Outbrowse

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.
We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.
To help Bleeping Computer better assist you please perform the following steps:
*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/543666 <<< CLICK THIS LINK
If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.
***************************************************If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of t... Read more

8 more replies
Answer Match 50.82%

Hi:

Looking for insight/advice re: KB3054476.

According to Infoworld, it was "Optional" in May, but I was not offered it then.
This week, it was offered as "Important" and "Recommended" (!), but only for one of my 2 Win7/64 boxes.

I have read the MS KB article, as well as THIS FORUM THREAD, the latter of which includes a report of a BSOD due to this particular update.

However, there isn't much out on the web about it.
And most of the discussion about it is overly technical for me.
And I am confused as to why it was previously offered as "Optional", but now is "Important" or "Recommended".

I don't *think* I "need" it (as I have no webcam on this box). And I don't like to tempt fate by fixing things that are not broken.

So, 3 questions:
Is it safe to install?
Is it really necessary/important?
Or would I be OK to hide it?
Thanks very much in advance!

A:KB3054476 offered as "Important"/"Recommended"/"Optional"

The status of updates changes with circumstances.
If an update isn't relevant, it won't be offered at all.
If however it's relevant but the related software is not apparently in use, it may be 'optional' - and gravitate to 'Recommended' or 'Important' if the related software is in use.
It can also be promoted through the hierarchy by MS depending on feedback through WU and error-trapped feedback.


If you have (and use) a webcam, then it's probably best to install the update.

4 more replies
Answer Match 50.4%

Hello everyone,

I just came to realize the Windows Update window does not show the usual thirty-something available optional updates (last time I checked it was all the language packs and an ATI driver update), only 1 available important update.

Moreover, if I try to select the updates I want to install, the "Optional" tab is completely missing from that window. I haven't hidden any of those updates, nor are they listed as hidden under the appropriate menu.

Have any of you experienced something like this? What should I try to get them back?

Thanks.

PS: I've attached a screenshot of the situation.

PPS: It's been a month or so since I last checked for updates, so I don't exactly know what might've happened that got those updates disabled.

A:Windows Update optional updates (incl. language packs) disappeared

Click on the "View Update history" in the left panel, you might already have installed them.

Also, have you installed the SP1?

9 more replies
Answer Match 49.98%

Hello everyone,

I have an problem with my Windows 7 Professional 64 bit system. My problem is similar to this thread but since it's old and one poster mentioned "do not necro-post" I decided to make a new thread.

OK, so I have a problem. When prompt to install an important update, I want to know what I am installing. So I click onto details. This image pops up.
. This problem occurs on other system also but I have rule out the Internet as an issue. I have tried with mobile broadband, direct connection to the modem, tethering with my iPhone (I got it when I worked for Apple sex months) and my Android (sorry, no Windows phone yet, they are too expensive considering my needs)

I am running a Windows 7 Professional 64 bit operating system on a home-built system that has this specification.
Motherboard:
ASRock G41M-GS3
CPU:
Intel Core 2 Duo E6300 2MB Cache 1 860 MHz X2 FSB @ 1066 MHz
RAM:
8 GB DDR2
GPU:
AMD Radeon HD 5450 or 6350 (the box says 5450 and the AMD update says 6350)

Any thoughts on troubleshooting?

Kind regards
Winky7

A:Can not see details about important update

It's seems my picture did not work that well from SkyDrive. Here is a link from my Dropbox instead.

https://www.dropbox.com/s/rva168sqfk...dowsUpdate.png

1 more replies
Answer Match 49.98%

Hello,
I'am downloading very important files but I'm afraid that my computer might switch off because windows update gave me a notice that the computer will switch off after an update and the maximum amount of time you can postpone the computer to switch off is 4 hours (That's what I done). I will not be able to use the computer for more than 4 hours.
So this is what I did>> I think I turned windows update off by choosing the option of 'Never check for update (not recommended).

Now the question is> Will my computer switch off within 4 hours after I leave it?
If it will, then how can I make it not switch off.

PLEASE NOTE: The download is NOT resumable.
EDIT: I'm using Windows 7.

Thank you for reading.

A:[IMPORTANT] Windows Update

In my experience if you are still using the computer at the end of that 4 hours it will give you another warning and you will be able to postpone it again for another 4 hours. Then repeat process until the download is done. I am not sure if turning updates off will have stopped the countdown.

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Answer Match 49.98%

Windows Update has often put my system in some interesting situations, and I truly never want to update ever again. I recently reinstalled my system and the last time I did updates, my system prompted me to restart and was instead left hanging on the "shutting down" message for an hour, forcing me to shut it down improperly.

Truth is, I don't use any Microsoft apps except Windows Explorer.. and I only browse sites that I know are generally safe. Instead of using Internet Explorer I use Firefox with NoScript, Ghostery, WOT, Adblock Plus, and I've even updated the main plugins (Java, etc). I also have Malwarebytes and Norton as well.

I've also never understood the importance of driver updates either, my system seems to run the same with or without them. I'm even beginning to think that updating is causing my system to work harder in the background, rather than when it was in factory condition.. but is this true? So many questions...

A:Is Windows Update important?

You have some good anti-malware software and keep Java updated, yet you fail to see the significance of keeping the operating system updated........??????

Fact : your system is more secure and runs better if the OS is updated.

9 more replies
Answer Match 49.98%

Hey

Sorry if this sounds like a really amateur question, but on some websites I see links to update your drivers via a download, and since you're not installing any new hardware, what's the significance of downloading something onto one of your drivers? How does your computer run better after updating? When do you know to replace the driver you have with a new one?

Sophie

 

A:How important is it to update your drivers?

12 more replies
Answer Match 49.98%

Hi everyone, I have been having problems installing the kb976932 update for weeks now. I feel like I tried everything. Im about ready to take a sledge hammer to this thing!

My main question, is this really that important?

I am mainly trying to install a printer to my computer which is unsuccessful and one of the troubleshooting suggestion by the printer manufacturer is to make sure the Windows updates are installed. Idk if this could be the problem or not.

A:Is the kb976932 update really that important?

This is Service Pack 1, so it very well could be the answer. I'm not saying that it is because I can't know.

Here's an official Microsoft website for Service Pack 1:

Learn how to install Windows 7 Service Pack 1 (SP1)

Source: Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2

The official Microsoft website for Service Pack 1 has a link to download Service Pack 1 from the Microsoft Download Center:

Download Windows 7 and Windows Server 2008 R2 Service Pack 1 (KB976932) from Official Microsoft Download Center

You'll see a big list of files to download. Here's some text that explains what each one is for:



   Information
7601.17514.101119-1850_Update_Sp_Wave1-GRMSP1.1_DVD.iso - This DVD image contains standalone update for all architectures.
windows6.1-KB976932-X86.exe - This application installs Sp1 to a 32-bit machine running Windows 7.
windows6.1-KB976932-X64.exe - This application installs Sp1 to a 64-bit machine running Windows 7 or Windows Server 2008 R2.
windows6.1-KB976932-IA64.exe - This application installs Sp1 to an Itanium 64-bit Windows Server 2008 R2.
Windows_Win7SP1.7601.17514.101119-1850.X86FRE.Symbols.msi - Standalone debugging symbols (free) for 32-bit machines.
Windows_Win7SP1.7601.17514.101119-1850.X86CHK.Symbols.msi - Standalone debugging symbols (checked) for 32-bit machines.
Windows_Win7SP1.7601.17514.101119-1850.AMD64FRE.Symbols.msi - Standalone debugging symbols (free) for 64-bit machines... Read more

6 more replies
Answer Match 49.98%

I have Secunia on my Acer Windows 8 laptop. According to latest scan today it's telling me I need an update for Microsoft XML Core Services (MSXML) 4.x That I don't understand since I've updated the laptop every time updates have been offered unless Microsoft failed to send it. (However, I haven't undated to Windows 8.1 yet -- I always hang back on that kind of major update to see what happens with everybody else.) I might be savy about a heck of a lot of things to do with computers but I don't know anything about that particular program. I started to read some stuff on it on the net, however, there's so much disagreement on it I gave up trying to figure out what to do. I hope I can get some good advice on that issue here. HELP!

A:Might Be Missing An Update That Could Be Important

Microsoft only publishes new updates for Windows on Tuesdays at 3am but unless if you don't install those updates those updates will be offered to you later if you choose to do so manually. Windows by default installs security important updates by automatically. To see if that update was installed go to the control panel select "Windows Update" then select "View Update History" Windows is great at managing updates on it's own you can also select not to automatically install Windows updates, and choose which ones to update and install. There is no need for 3rd party software to do this for you.

How To Change Windows Update Settings in Windows 8 & 8.1

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Answer Match 49.98%

hi
today i did check for new update
and the windows 8.1 updater found an important update
western digital techologies-other hardware-wd ses device

but i haven't western digital hard drivers ..it'a laptop with a ssd installed

did you notice such upate?


thanks

A:wd ses device in the important update

I didn't get one. Did you install the SSD or did it come with your PC? If you installed it, it could be that the drivers from your old(possibly a WD?) and any registry keys are picked up by Windows update. I've noticed with Ccleaner, it shows a program that is already uninstalled sometimes in Cleaner Applications tab. I then have to go into the registry and do a recursive search for left over keys so it will stop showing up.
Or are you using an USB HDD?

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Answer Match 49.14%

This is for you early users of Win 8; http://technet.microsoft.com/en-us/security/advisory/2755801

The vulnerability is 'known to be under active attack' so, if you haven't already got this via automatic update, you need to get it now.
 

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Answer Match 49.14%

What about make it possible to when fans are opened, one can have undelying fans too for each fans if one like. I find it very usefull if one is trying to study lets say wikipedia, where you need to find underlying facts about the fact you are reading about.
Let me give an example..

Atom
-----
Proton, and fan next to it maybe could be neutron and so on. <--under here is the underlying fan of the first top fan.
Or a fan under a fan under a fan and so on. Would make it much easier if one is searching and reading the undelying things about the top thing you are studying.
Reason for underlying fans is to make it easier and not confusing when going back and forth in what you read.
And on the next fan you can have other underlying fans for the next topic of choosing that also ofc.

Is it possible to get this update?

Thx in advance.

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Answer Match 49.14%

Anyone else receive this as an important update and had problems with it as well? I just hid it for now. KB3000850 Thanks!

A:KB3000850 important update failed?

It is known to have problems so I have still not installed it yet.
Some had no problems but others did.
I am going to save an image of my laptop then try, when I have the time.

3 more replies
Answer Match 49.14%

So far so good setting up new desktop. Should I update the bios? Does Windows 10 automatically update the drivers? 

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Answer Match 49.14%

for a couple of days now i've been trying to install the update for vista (32bit) KB942763. however every time i try to install it, i get the error 80070643. i've gone through the troubleshooting tips, still doesn't work. i've even tried downloading it from the microsoft site and installing it manually, but still nothing. any ideas?

A:important update kb942763 failure

Hi Desmodus


You could:

1) Ignore the failed update for a while & expect a patched update to fix it in a week or so, or -->

2) Try shutting off the Windows Update service, clearning WU temp files, and then restarting the WU service, as in the Microsoft procedure quoted below:

Quote:




To stop the Windows Update service
(You must be logged on as an administrator to perform these steps).
1. Open Administrative Tools --- by clicking Start, Control Panel, System and Maintenance, and then Administrative Tools.
2. Double-click Services. Administrator permission required. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
3. Right-click the Windows Update service, and then click Stop.

To delete temporary update files
1. Open Computer --- by clicking Start, and then clicking Computer.
2. Double-click the local hard disk where Windows is installed, typically drive C.
3. Double-click the Windows folder, and then double-click the SoftwareDistribution folder.
4. Double-click the DataStore folder to open it, and then delete all files and folders in the folder. Administrator permission required. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
5. Click the Back button. In the SoftwareDistribution folder, double-click the Download folder to open it, and then delete all files in the folder. Administrator permission requir... Read more

2 more replies
Answer Match 49.14%

Hi there. Please see the attached. I have been unable to instlal this Windows Security Update for some time. My computer always shows that it is available install when I want to shut down my computer, but no such luck.
I don't know why it wont let me. I don't even know if I have Office Power Point.
Any help would be much appreciated.
Thanks.
 

A:Cannot Install 'Important' Security Update

I have no idea what may be causing your problem, but you could try getting the update from the Windows Catalog site and see what happens; http://support.microsoft.com/kb/323166/en-us

If this works, you will be able to download an .exe file which you just doubleclick on to install. Be sure to read the instructions before using this method.

Alternatively, you could check your Add/Remove list first, just in case the update is already there, or you could run the Secunia Online Inspector, which will confirm whether or not the patch is missing. You will need an up to date version of Sun Java before the Inspector will run; http://secunia.com/vulnerability_scanning/online/
 

1 more replies
Answer Match 49.14%

So far so good setting up new desktop. Should I update the bios? Does Windows 10 automatically update the drivers? 

A:How important is it to update the bios? Does Windo...

I don't know which machine you have, but in general Windows updates drivers and not a BIOS. You should update your BIOS if you are exibiting any of the symptoms that the update addresses.

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Answer Match 49.14%

Cumulative Security Update for Outlook Express for Windows XP (KB911567)
http://www.microsoft.com/downloads/...BC-6FA1-405A-933E-FB422A4E8096&displaylang=en (Download webpage)

Brief Description
A security issue has been identified that could allow an attacker to remotely compromise your Windows-based system using Outlook Express and gain control over it.

This rollup was re-released on Apr 26, 2006

Refer to Security Bulletin MS06-016 here:
http://www.microsoft.com/technet/security/bulletin/MS06-016.mspx

Refer to Knowledge Base (KB) article KB911567 here:
http://support.microsoft.com/?kbid=911567

Note: the original rollup was originally released on Apr 11th, but had problems hence the new rollup was released on Apr 26, 2006.

-- Tom
 

A:Microsoft Update MS06-016 - Important!

Tom,
I'll stick this for a few days. Do you want it locked?
 

2 more replies
Answer Match 49.14%

Hi Win 8/64 bit ... how necessary is this update? i get notices but choose what i install - thanks in advance"
KB3095108 Updated APN database entry for Transatel (France, Worldwide) network for Windows 8.1 and Windows 8

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Answer Match 49.14%

When Windows 8.1 pro starts up a message saying Windows Update. Important updates are available Go to PC, it stays very briefly.

Checking Windows updates it says no updates so I checked for updates and it found none, I have Windows update to Install update automatically.

Has any one else had this message or know what the cause is?

Walter

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Answer Match 49.14%

I know this isn't the 'Email' section. However, more people watch this section so I'm posting here. I started to experience 'Mail' problems in my new, (Jan.), notebook with Win8. The emails I sent were going into the Outbox folder & remaining there. I figured out how to delete them by turning off the Wi-Fi connection. But then someone in the forum told me about updating my apps. I hadn't physically updated any apps since I bought the notebook. Suffice to say after the 'Mail' app had been updated everything started to work ok plus new features which made it easier to operate. So important to update all your apps!!!!

A:Important to update 'MAIL' app & other apps.

Hello Robin,

Yes indeed. It's important to keep one's Store apps in Windows 8 updated to keep them patched with the latest bug and security fixes. As you discovered, they may even stop working properly if not kept updated.

Apps - Update in Windows 8

1 more replies
Answer Match 49.14%

Hello Forum,

One of my Windows updates (one of nine) failed earlier, but when I opened up my Update window again to see if I could retry, it doesn't give you the option to do it (first time in five years with this computer it has happened - ALL my updates have been successful). It shows the failed update in the Update History, but does not give you the option to install it again. How can I try to install that update again even though I can't locate the option to do it? Thank you.

A:One Important Windows Update Failed

There is usually a download from Microsoft's website.

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Answer Match 49.14%

Anyone receive the Important Update KB3035583 and installed it? If so, what
does it do and is it needed? The description seems to indicate that it modify
your system and get it ready for Win10.

I'm concerned that this might be a problem on my Win7 system and also allow
Microsoft to start nagging me about updating to Win10.

Really appreciate any thoughts/experiences you all care to share?

Thanks
gumboman

A:WIN7 Important Update KB3035583?

KB3035583 is a W-10 nag..
I keep it off of my systems.
You will see Microsoft offer it up now and again even if you have it hid.
Just watch for it and if you still don't want it, just hide it again.

2 more replies
Answer Match 49.14%

Hello,

Yesterday my laptop had an update for me, so I attempted to install it. However, when it was done I was told that the installation failed. I restarted the computer and attempted to install it again, but it still failed. I looked into more detail on what I was installing, which was Microsoft .NET Framework 4 KB2468871, and went to the site it was based on and attempted to install it from there. When the setup came up however, I recieved this message:

"KB2468871v2 does not apply, or is blocked by another condition on your computer."

I'm not entirely sure what this means, and since this is apparently an important update for my laptop, I ask if there is a way I can solve the problem (also it's getting irritating to have my laptop keep on reminding me to update something that fails to update).

Thank you.

P.S. I don't know if this helps, but my laptop has Norton 360.

A:Important Update for Windows 7 keeps failing

Norton may be blocking it, especially seeing this "KB2468871v2 does not apply, or is blocked by another condition on your computer."


Read this KB2468871 System Update Install Error&#33; &#40;error 643&#41; - Microsoft Answers

7 more replies
Answer Match 49.14%

Hi, I was looking through my update history and I noticed this:
 
I no longer get the option to download or install it even when I do a manual check for updates.  How can I go about fixing this?
 
On the other hand, how important is this really?  I have Avast! as my antivirus, is Windows Defender that critical to keep updated?
 
Thanks.
 
---
 
Definition Update for Windows Defender - KB2267602 (Definition 1.201.1777.0)
Installation date: ‎7/‎14/‎2015 4:19 PM
Installation status: Canceled
Error details: Code 8024000B
Update type: Important
Install this update to revise the definition files that are used to detect viruses, spyware, and other potentially unwanted software. Once you have installed this item, it cannot be removed.
More information:
http://www.microsoft.com/athome/security/spyware/software/about/overview.mspx
Help and Support:
http://go.microsoft.com/fwlink/?LinkId=52661
 

A:Important Update says it was cancelled, how do I download it?

Hi windows8newb Even if avast! is your Antivirus, you can also use Windows Defender to scan your system, so it would be a good idea to keep it's definitions updated. Follow the instructions below please.System File Checker (SFC)Follow the instructions below to run a SFC scan on your system and to provide the CBS log in your next reply;On Windows Vista & 7, click on the Windows Start Menu, then enter cmd in the search box, right-click on the cmd icon and select Run as AdministratorOn Windows 8, drag your cursor in the bottom-left corner, and right-click on the metro menu preview, then select Command Prompt (Admin);On Windows 8.1, right click on the Windows logo in the bottom-left corner and select Command Prompt (Admin);Enter the command below and press on Enter;sfc /scannowNote: There's a space between "sfc" and "/scannow";Once the scan is complete, enter the command below and press on Entercopy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"A file called cbs.txt will have appeared on your Desktop. Upload the file on Dropbox, Google Drive or OneDrive and post the download URL for it here;Note: Please note that the CBS.log is volatile, which means that if you don't upload it after the SFC scan is completed, it won't contains the information from the scan anymore. So archive it and upload it as soon as you can.

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Answer Match 49.14%

Good morning,

Several weeks ago I received an update for Microsoft .Net Framework 3.5. Unfortunately when WinPatrol asked permission to accept these new updates, I mistakenly clicked no.

I have looked for ways to undo my mistake: I checked my list of installed updates and found 2 Hotfixes for .Net Framework 3.5, KB953595 and KB958484. Also the Firefox addons window shows a new addition: .Net Framework Assistant 1.0. I have searched for the appropriate updates on the Microsoft Update website, but only became lost and confused.

I believe these .Net Framework updates are important for my computer and should be reinstalled correctly. However, I do not know which updates to uninstall nor the correct .Net update to reinstall.

Will someone please advise?

Thank you,

Vaesther
 

A:Need to Find and Reinstall An Important Update

Check this out and see if it offers what you meed.
http://www.softwarepatch.com/windows/netframework.html
 

3 more replies
Answer Match 49.14%

My PC has told me that there's an important Windows 7 update to install, but whenever I try, I'm told that the installation has failed.

Attached is the pop up I get with the details of the failure.

Any ideas how I can remedy the error? Thanks.

A:Can't install Important Windows Update

Hi try running sfc /scannow How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7

6 more replies
Answer Match 49.14%

this is a work computer, so I'll only be around 10a-5:30p EST.  "Computer guy" came about 6 weeks ago, ran Combofix, left.  After that, I  noticed that Conduit hijaked the browsers.  Uninstalled what toolbars I could find, changed settings in IE and Chrome, seemed to be gone. Still no symptoms.  Last week I saw the unsupported or unfound file image in the shortcuts next to the start menu, ran MBAM again, found this, deleted. ran other scans in safe mode w/networking, seemed clean.  Ran a scan just because today, no symptoms, 45 objects found.  Deleted again.  ran TDSS, found a partition. Don't know enough to comfortably delete.  Here's the DDS log.  I hope you can help quickly. My boss wants me to call the "computer guy" again, who I have no faith in, because every time we pay him to "fix it" I end up having to come here and get help because he doesn't actually fix anything, but still cashes the checks.
edit:1:46pm EST  Avira just popped up with detections of TR/Trash.Gen and TR/Drop.Softomat.AN in the System Volume Information folder, as both .exe and .dll under real time protection.
 
DDS (Ver_2012-11-20.01) - NTFS_x86 
Internet Explorer: 8.0.6001.18702  BrowserJavaVersion: 10.25.2
Run by Owner at 12:56:02 on 2013-08-06
Microsoft Windows XP Professional  5.1.2600.3.1252.1.1033.18.3033.2209 [GMT -4:00]
.
AV: Avira Desktop *Enabled/Updated* {C19476D9-52BC-4E93-8AF3-CCF59F7AE8FE}
.
============== Runnin... Read more

A:PUP.Optional.SearchProtect.A, PUP.Optional.Conduit.A

Hello, Welcome to BleepingComputer.I'm nasdaq and will be helping you.If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.===Search and delete the AdWare, PUP (Potentially Unwanted Program) installed on your computer.Please download AdwCleaner by Xplode onto your Desktop.Close all open programs and internet browsers.Double click on AdwCleaner.exe to run the tool.Click on Delete tab follow the prompts.A log file will automatically open after the scan has finished.Please post the content of that log file with your next answer.You can find the log file at C:\AdwCleaner[Rn].txt (n is a number).=== Please downloadJunkware Removal Tool to your Desktop.Please close your security software to avoid potential conflicts.Run the tool by double-clicking it. If you are using Windows Vista or 7, right-mouse click it and select Run as administrator.The tool will open and start scanning your system.Please be patient as this can take a while to complete, depending on your system's specifications.On completion, a log (JRT.txt) is saved to your Desktop and will automatically open.Please post the contents of JRT.txt into your reply.===Third party programs if not up to date can be the cause of infiltration an infection.Please restart the computer before running this security check.Download Security Check by screen317 from here.Save it to your Desktop.Double click SecurityCheck.exe and follow the on... Read more

9 more replies