Tech Problem Aggregator

Modem, Shut Down, Windows Configuring, and Genuine Windows Error!

Q: Modem, Shut Down, Windows Configuring, and Genuine Windows Error!

My Dell XPS 8700, I bought from Dell has been a pretty good machine. But then I started seeing the modem failing to initialize. It would do this for so long, I'd have to get up an walk away for awhile. Other times only a system restore would fix it, but even that wasn't guaranteed. I noticed when I gave up and finally just want to reboot that it would hang on "Windows is shutting down," but never would. My last resort then is to do a hard shut down. Only problem then is that it would hang on "Please wait while your computer is updating." Only it would never boot back up. If it leave it like this overnight then sometimes I wake up to the desktop but the modem is still not engaged. The modem is a cable modem and it was JUST changed out to a newer one about three weeks ago. But this intermittent problem has been going on for well over a year. Now the most recent development is that the lower right corner of the desktop says that my Windows is not genuine. The ONLY thing that is not OEM from Dell on this computer is my sound card. I installed a Creative SoundBlaster X-Fi on it the day I got the computer.

I run CCleaner both for windows cache and registry cleaner on average once a week, and it is constantly active. I'm on my computer mostly for college but I also play a lot of games on Pogo. I'm not what you would consider a "gamer" utilizing other online platforms.

I'm running an i7 processor with 8GB ram. My Windows Experience Index rating is only 1.0 whatever that means. I did upgrade to the Windows10 trial about 6 months ago and hated it. Then trying to go back to Win7 was a disaster which led me to completely resetting the computer back to factory install.

I am networked with my wife's computer whose is the same as mine, but she doesn't have these issues and additionally even we my modem won't initialize, my wireless router works fine, as I am on my laptop now asking for help.

I'm very computer literate having worked for Gateway for 2 1/2 (back in 1999-2001) years on their Help Desk, therefore I can often research and implement my own solutions to problems but this one keeps escaping me.

More replies
Answer Match 69.72%

Hi,

OS: Windows 7 Professional 64bit. Used since Win7 came out with no genuinity issues until now.

A short while after the SP1 update I started getting popups claiming my Windows is not genuine. I know for a fact that my Windows is genuine.

Properties show my Windows is activated. I have activated both online and by phone yet the popup still keeps appearing. The MGA diagnostics show that there is a tampered file and apparently it is causing the validation to flag my system as not genuine:


Code:
Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: N/A
HealthStatus: 0x0000000000000200
Event Time Stamp: 4:20:2011 14:49
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui
I have tried to fix this for a while now. The file seems to be associated with MUI packages and Something called Vistalizator.

I have checked the registry and there are no MUI's. US-EN only. I do not have anything called Vistalizator.

I am rather frustrated with googling in microsoft pages as they all lead to the Vistalizator and MUI packs but I don't have them so the fix does not apply.


Thanks.

A:[SOLVED] Windows not genuine error on a genuine Windows PC.

Check this answer supplied in Microsoft's forums: Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui

10 more replies
Answer Match 68.04%

I have Hp Pavillian, Windows 7 Home Premium Edition, 64bit system.
Everytime Windows downloads Windows updates, it is successfull downloading and installing, however, I then get a message saying: Failure configuring Windows Updates, Reverting Changes, Do Not turn off your computer.

I have gotten Windows Fixit for Windows Updates and installed....but that does not clear up the problem.
I have not wanted to use Restore feature of Windows 7, since I have installed many critical programs that I use.
Is there any other solution out in Cyberspace that will help resolve the "Failure Configuring Windows Updats".
Thank you
Dieter
 

A:Update to Windows Error: Failure to configuring Windows Updates

7 more replies
Answer Match 65.1%

windows 7 professional had no trouble until 12/13/12 i think was the date
I have looked into many threads on this subject to no avail. nothing in the registry HKEY_local_machine/ components to remove. not the clock, tried microsoft fixit.



here is a copy of my MGA diagnostics file

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-TKY6X-QRT82-7K6CH
Windows Product Key Hash: x82eg3fzrYc3BYQyKndw0qOX+7E=
Windows Product ID: 00371-221-1920097-86002
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {021534FC-B8F6-4CE2-9A59-D828EFDF6578}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr ... Read more

A:windows update fail error 8000FFFF also showing windows not genuine

This may simply be caused by a bad set of Intel Rapid Storage Technology drivers -

Installing the Intel Rapid Storage Drivers
try downloading and installing them from here - http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=21730

(you want the iata_enu.exe download)

Once complete, please reboot twice, then post another MGADiag report.
If that one fails, try the earlier driver set -
http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=17412

9 more replies
Answer Match 65.1%

windows 7 build 7601, this copy of windows is not genuine, error code 0x80070005

I have this error and tried to add product key and manually activate windows 7. bought the software from microcenter about a year ago when i built this computer. I have not had this problem before. Yesterday Yesterday i purchased office 2013 through the hup program and since I have had the error above. I ran the diagnostics would appreciate any suggestions on how to resolve

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-JVYHK-964XG-2WQBJ
Windows Product Key Hash: ojuIDwl3u1O41fFxDHlkKk4B8Ig=
Windows Product ID: 00359-OEM-8703764-23015
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {8AF9D42B-54CC-4223-850E-B9B867939106}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130318-1533
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0... Read more

A:windows 7 build 7601, this copy of windows is not genuine, error code

Code:
C:\Windows\system32\slmgr.vbs(1333, 5) Microsoft VBScript runtime error: Permission denied
1. Click Start
2. In the search box, type cmd
3. In the list that appears, right-click on cmd.exe and choose Run as administrator
4. In the command window that opens, type smlgr.vbs and hit enter.

Report the output from the command window once it finishes.

9 more replies
Answer Match 65.1%

Currently getting the error 0xC004F057 - Windows 7 Build 7601 This copy of Windows is not genuine. A couple of months ago I upgraded to a SSD and cloned the previous HDD using Acronis. I didn't have any activation issues at that time, although I can't remember if I did activate (1st time I have done this). I followed this by upgrading to Windows 10. The upgrade worked but the system was slow so I reverted back to Windows 7. Everything was fine until a couple of days ago. I have since tried typing in the product key from the sticker but it says it is not a valid. The other thing I note is that the sticker is saying I have Windows 7 Home Premium, but the report below is saying I have Windows 7 Professional. Appreciate any guidance to fix. Cheers





Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-788W3-H689G-6P6GT
Windows Product Key Hash: yr8OHoeXhbT4dc6MxGYjdAStSPY=
Windows Product ID: 00371-OEM-8992671-00008
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {D56CE13F-5530-4EF6-AFCC-63C6EAE834E5}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150715-0600
TTS Error:
Validation Diagnostic: ... Read more

More replies
Answer Match 65.1%

Hello

So after almost a year with a legit copy from a PC dealer, im now getting this "This computer is not running genuine windows" error pop up a couple times a day.

Im unable to open the validation site in IE even with active script on, and the legitcheck.hta says it's not a valid windows. I have tried the method of cmd.exe with admin rights and it successfully activated the windows product code on my case. Still no change.

slui.exe and slui.exe 4 doesn't open at all for me. Neither does the "Activate Windows" shortcut.

I have multi language installed from dealer if that makes any difference (Norwegian & English)

Im leaning towards it might be either malware or an error with either an AntiVirus or a registry cleaner.

Please help



Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE22
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-V262R-84T8V-MHMYY
Windows Product Key Hash: RpXPrnhceHUsVrb7ImxASz8gr2M=
Windows Product ID: 00359-OEM-8802971-32812
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {E5B9A011-5C84-495C-9B96-CECCB493AFA9}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.1504... Read more

A:Activated Windows. Not running Genuine Windows. error 0x8004fe22

To confirm that the problem is what I think it is, please run the following commands in an Elevated Command Prompt window and post the results.

REG QUERY HKLM\SOFTWARE\Classes\Wow6432Node\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA} /S
REG QUERY HKLM\SOFTWARE\Classes\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA} /S
REG QUERY HKLM\SOFTWARE\Wow6432Node\Classes\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA} /S
Here are some instructions to make life easier
1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.

7 more replies
Answer Match 65.1%

Hi,

I have owned my laptop for 1 and a half years now and all of a sudden I'm getting this error. I brought the laptop in to the shop 2 weeks ago after it started smoking from the power input plug area and it works fine up until today's error.

The scenario was kind of weird. My battery was plugged in and the blue light on the battery was on but my laptop was indicating that it wasn't plugged in. I shut down, and tried the plug again. The battery light lit up on the front of the laptop, so I powered back on. Upon loading up, I get the Windows 7 Build 7601 This copy of Windows is not genuine error. Not sure if these events are related. I updated all my windows updates and restarted. Then I am now getting a prompt for an invalid activation key.

I ran a windows activation validation, and it says "Windows has not yet been activated with a genuine product key. Not to worry, we can help with that"

And then lists a bunch of prices for windows 7...

Laptop:
Asus K53S

I'm not very good with computers. I had a sticker on my laptop that was peeling off so I removed it and apparently my activation key along with it, not realizing I might need it again... I have the box it came in but I don't see an activation key on that.

Help would be greatly appreciated, thanks!

A:Windows 7 error: Build 7601, this copy of Windows is not genuine

Oh geez... I called up Asus and the guy informed me that my key was on the back of the laptop. Putting that in fixed my issues, hahaha.

FAIL

2 more replies
Answer Match 65.1%

Hi all,

Randomly had a not-genuine error pop up on me last night. The copy of windows IS genuine, I purchased this PC directly from DigitalStorm and never had any issues until last night. I'd like to repair any missing/corrupt files if possible.

After searching high and low I've found a few steps to try and diagnose the issue: I've run chkdsk on the OS HD, and then ran SFC SCANNOW from elevated cmd.

I've included the CBS.log and I've also run the diagnostics tool, here are the results (below)

Thank you SO MUCH for any help you can provide!!!

All the best,

Mike

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE22
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-WBKT9-FHG9B-23FMG
Windows Product Key Hash: oeyXYcu+RiZu5ZBYBt4YaEx3S2g=
Windows Product ID: 00371-OEM-9045863-68991
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {1F136359-65C4-4463-B6DF-86679C787DE9}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150427-0707
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002... Read more

A:Windows 7 (Build 7601) - Windows Not Genuine Error 0x8004fe22

I do believer part of your problem is you haven't activated your Windows 7.

From the log.






Quote:
Notification Reason: 0xC004F009 (grace time expired)

9 more replies
Answer Match 65.1%

Hey, i turned my laptop on yesterday and got a black desktop and writing in the bottom right corner telling me windows is not genuine. It's really been bugging me and i just want it gone.

Here is my Diag report. Thanks for the help :)


Code:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-F4B4P-QXYW7-96PRB
Windows Product Key Hash: 6VdJMtsZvCArU/WPuAbbnKikwfM=
Windows Product ID: 00359-OEM-8802197-38065
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {23EDAFD8-4C03-4137-ACA4-F22260CE37F4}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130828-1532
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA... Read more

A:Windows 7: Error WINDOWS 7 7601 BUILD NOT GENUINE. No idea how to fix

Hi Muzziful, Welcome to Sevenforums.

from where did you get the Win 7 copy that you are using? If you bought it, seems like the copy that you have is not legit. Normally you can just go to MS site and activate the windows.

8 more replies
Answer Match 64.26%

when i start my laptop windows start updating, it'll get to 12% stops then the laptop restarts and the same thing happens over and over again until it'll eventually goes to thee login screen. anyone know why this happens? apparently i've got to repair windows update component and i've got this error code 0x80070002

More replies
Answer Match 64.26%

I have just noticed the following error message coming up in the right corner of my screen on boot-up...

Windows 7
Build 7601
This copy of windows is not genuine

This error doesn't seem to appear every time I boot and I'm not entirely sure when it began. My PC is custom built and I got it in about Feb/March this year. The last Windows update was on 14th Aug so I assume things were OK then.

When I look at the System in Control Panel, it shows that Windows is activated and has a Product ID code with OEM in the middle of it.

I've tried to read about this online. Am I right in thinking one particular key has stopped working and I might need to use the one on the side of the computer? If so, why would the first one stop and does this mean that I have lost the ability to use the first key and am now only down to one? Sorry if this is a naive question. I'm not at all technical.

Here is my MGADiag report. I'm hoping someone might be able to assist me. Many thanks.


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-99B47-Y269M-2JPX7
Windows Product Key Hash: xRgFpGRNyi3w/mKTlFS16bDXyfs=
Windows Product ID: 00371-OEM-9046153-46557
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {71440050-EAA5-4EB1-8253-F6BA5156798B}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckCont... Read more

A:Windows 7 Build 7601 - windows not genuine error

There's no problems showing in the report - Windows is properly activated, and was successfully validated on 7th June (or maybe 6th July!). There certainly doesn't look to be anything wrong with your Key.


The symptoms you're describing are typical of a race condition - often caused by conflicting security software.
What AV is currently installed? Whot other security software is installed?
What other AV's have EVER been installed?

7 more replies
Answer Match 64.26%

So, I get this Windows 7: Not running genuine Windows error out of the blue. Weird. I hate it...

I have tried doing sfc /scannow to chkdsk and the works. Nada. Help.

Windows 7 64-Bit... Thank you.

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-GG7H6-KDYMD-96KXQ
Windows Product Key Hash: 4jf14mWPrC0fZhr0XLf/0fZb8+I=
Windows Product ID: 00371-222-5865236-86124
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {419AEB21-DC0B-42A5-8F4F-2682C3B9D939}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130828-1532
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A,... Read more

A:Windows 7: Not running genuine Windows message error

Can anyone help, please?

3 more replies
Answer Match 63.84%

Hello sevenforums community,

I want to install the platform update (KB2670838) on my system.
I downloaded the update manually from microsoft website and installed it; so far so good.

Now i need to reboot my system to "activate" the update.
Windows comes to a point where it says "error when configure the windows updates" and it resets every change done so far.

SP1 and the newest graphic driver are installed etc.
I already tried to fix this problem with some suggestion of the microsoft website:Microsoft Fit It doesnt work
Hotfix KB947821
If you want more informations about the system or the log file of WindowsUpdate, just tell me.

Thanks and regards
NilsFCM

A:Error configuring of Windows Update (KB2670838)

Hi and welcome to SevenForums,
Is this on a clean install or an older existing install ?

Click Start and type in the search box
system information
Click on the suggestion or hit the enter key

You should land on the system summery page
On the top left go to edit and Select all
Then Edit again and Copy

Open a reply here and right click and Paste.

Repeat for Components/ Display section on the left column listing.

9 more replies
Answer Match 63.84%

Hello all

Im using W7 x86.
I installed win7 x86 onto my another machine newly.Then I installed necessary important updates manually from Windows update (system and security\windows update) (default selection is : Install updates automatically ( recommended )
Now, my machine cannot start.It gives following error when machine starting up : "Failure configuring windows updates"
After this error machine restart automatically but it doesnt start again.

I pressed F8 button while machine booting up and selected "last known good configuration" and machine start successfully.

Also If I select "never check for updates" option from windows updates machine can start normally.

What is your opinion for fix that problem?

Thank you

A:Failure configuring windows update error

I would do a repair install
Repair Install

Backup your data first (just in case)...hopefully this will fix the corrupt files going array in Windows Update

3 more replies
Answer Match 63%

Hi, I am getting this error in the bottom right hand corner ov my screen.... now I have done some searching a read some other peoples similar posts but they dont seem to say how there computers performance has dropped. My computer is so slow now everything takes 5 mins after clicking to load.

It also is a full genuine windows 7 as I bought the computer in PC world. Could someone point me in the right direction to fix. instead ov having to bring it to the shop to get fixed.?
 

A:Windows 7 error 'this is not a genuine copy of Windows 7'

Have you scan it for virus and malware? If not I would download Malware Bytes Anti Malware Program and run a scan. Also run a virus scan and a good temp file cleaner. See if this helps out.
 

83 more replies
Answer Match 63%

Alright, I've had this Custom build PC for over 2 years now and SUDDENLY I get this Windows Not Genuine errow that just pops up. My screen doesn't go black and I don't lose my taskbar's color or my background. This just pops up and tells me I'm not running a genuine version.
However, when I 'change' the product key and enter MY product key under Computer>Properties> Change Key my key enters without any problems and tells me it'll be activated soon. However, surely enough in a few hours the thing pops back up.
I've scanned my PC several times with Malware-Bytes and SuperANTISpyware.
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-MF9YH-GKBTF-67V7M
Windows Product Key Hash: vbt5dtWJzkkTRJmMDzp2kyZavr4=
Windows Product ID: 00371-OEM-9045692-73619
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {5A048891-CC0A-47CE-8E39-9567CBC586C5}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.141211-1742
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr... Read more

A:Windows 7: Windows Not Genuine Error - 0x8004fe21

There are no problems showing in your report - or in the System properties page snip.
Windows validated properly on 3rd Feb.
When are you seeing non-genuine notifications?

3 more replies
Answer Match 63%

cumulative security update for internet explorer 11 for windows 7 for x64-based systems
is the error I get when I try to install it, I've tried fix it, system readiness tool, registry fixers, registry reset, and still I get it, but I've done a lot of research and the only conclusion I can come up with is I have corrupted something I don't know. Please don't answer if your going to give me a link for "Checking" updates error 8007002. This is only happening to this specific update.

A:Failure Configuring windows updates, Reverting changes Error

Ok when I restart my computer to configure updates, it goes up to 90% and then says that. But it reboots again and tries to configure a second time but still says failure, it does this 3 times and then I can log in. I think it may have something to do with the error (on my other thread) I have on a update and its affecting this, but I don't know what the problem is. If you see the picture, imagine seeing that one time and it reboots and says that 2 more times. That's what's happening to me.

2 more replies
Answer Match 62.16%

Hi I just installed Windows 7 Ultimate RTM off from technet and as always I do make use of WIM images on having them deployed to my home PC's I was able to have it installed on a clean machine and once the wizard appeared i immediately entered Audit mode (shift+ctrl+f3) and the usual I loaded all of the software i need to pre-install after I was done I Immediately loaded sysprep and had it with the generalized option now this is where the problem begins....... after it restarts during the "Setup is starting Services" screen it gives me a message box error saying "Windows could not finish configuring the system. To attempt resume configuration, restart the computer" and once I press ok it jsut restarts and gives the same error again. This does not happen when i dont select the generalize option in sysprep. Anyone who had the same issues?

A:Windows could not finish configuring the system error after sysprep /generalize

I now have the ACTUAL SOLUTION to this problem.  This solution will actually tell you exactly what registry key is causing your sysprep to fail, so then you don't have to slowly install
every program until you find the problem -- especially since this didn't work for me because my problem has been intermittent.
This issue is caused by certain registry keys that are either:
a) Larger than 8kb
b) Set with incorrect permissions
c) Corrupt in some way
For me, the problem was intermittent (same registry key would sometimes cause the issue and sometimes not - must be corrupt sometimes) so it was impossible to tell what program was doing it.  Luckily, there is a log you can look at that will tell you
exactly what registry key is erroring out.  Here are the steps for getting the log you need to see:
When you see the error message, do the following:
1.) Push Shift+F10 to get to a command prompt
2.) Navigate to C:\windows\Panther
3.) Find the Setup.etl file and find a way to copy this file off of the system (I copied it to the D:\ partition and used Ghost to gather that partition and get the file off)
4.) Copy the setup.etl file from the corrupted system to another computer that has Windows 7.  Put it on the root of C:\ for easiest access.
5.) Open a Command Prompt on the Windows 7 computer.
6.) Navigate to the root of C:\ (or wherever you saved the file)
7.) Type "tracerpt setup.etl -o logfile.csv"
8.) Close the command prompt and op... Read more

88 more replies
Answer Match 61.74%

Quote:
Fix Windows 7 Error ?Windows is Not Genuine? Error code 0?80070005
Slowly Windows 7 bugs are getting uncovered, recently we had provided fix for Windows 7 WMP 12 flickering issue, Windows 7 Black Screen of Death issue. Now here is yet another issue found in Windows 7. The issue is related Windows 7 activation and genuine copy.


Source -
Official Windows Magazine | Fix Windows 7 Error ?Windows is Not Genuine? Error code 0?80070005
or -
Convert Pirated Windows 7 to Genuine & Fix Windows is not Genuine Error Code 0x8007000

A:Fix Windows 7 Error “Windows is Not Genuine” Error code

  
Quote: Originally Posted by JMH







Quote:
Fix Windows 7 Error ?Windows is Not Genuine? Error code 0?80070005
Slowly Windows 7 bugs are getting uncovered, recently we had provided fix for Windows 7 WMP 12 flickering issue, Windows 7 Black Screen of Death issue. Now here is yet another issue found in Windows 7. The issue is related Windows 7 activation and genuine copy.


Source -
Official Windows Magazine | Fix Windows 7 Error ?Windows is Not Genuine? Error code 0?80070005
or -
Convert Pirated Windows 7 to Genuine & Fix Windows is not Genuine Error Code 0x8007000


So in essecne,the genuine version is bugged so that it says not genuine,Microsoft give a fix which enables ANY version ,legit or not to be used??

1 more replies
Answer Match 61.74%

Hi Everyone

One of my client computers is receiving a 'windows is not genuine error message' even after I changed the product key to an msdn volume license key...

Here are the logs:


Code:
Diagnostic Report (1.9.0019.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0

Cached Validation Code: 0x0
Windows Product Key: *****-*****-J6H36-6H276-3G734
Windows Product Key Hash: IDi/SN1rf2upcMHGvwxxvoCpjOU=
Windows Product ID: 00371-220-5111204-06186
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {4B45A9DA-66AC-4A4A-9904-4B0942D4588D}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics... Read more

A:Windows Not Genuine error.

Should note this is the error code the user is getting: 0x8004FE21

3 more replies
Answer Match 61.74%

Please help me solving the problem


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0xc004c4ab
Windows Product Key: *****-*****-X92GV-V7DCV-P4K27
Windows Product Key Hash: aU2z1/fnhnLHmhBm699qYZT2E6s=
Windows Product ID: 00426-OEM-8992662-00400
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {99B93E05-3583-45DF-B144-503071023049}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.130505-1534
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 100 Genuine
Microsoft Office Professional 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3... Read more

A:windows seven not genuine error

Hi muntazar. Welcome to SF

It seems like that the windows installed on your PC is not genuine, it is pirated. You can check with the vendor who installed/sold Win 7 DVD on your PC and ask for authenticity.

6 more replies
Answer Match 61.74%

I've had my Asus computer for 8 months now and just last night it started showing an error message saying my copy of windows is not genuine.

This is the report:


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-2QWT6-HCQXJ-9YQTR
Windows Product Key Hash: PVjSC5x6njvqunmbCY3lOD7rYDo=
Windows Product ID: 00359-OEM-8992687-00007
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {266B71EF-26D5-409A-9701-6BA1BB9A512B}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120503-2030
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnost... Read more

A:Windows not genuine error

The problem is that your system is unable to properly read the BIOS SLIC table that should be present in the system to be able to self-activate the OS.

You need to change the Product Key to the one on the COA sticker on the machine's case, using the Change Product Key link at the bottom of the System properties page.

You may need to activate by phone.

3 more replies
Answer Match 61.74%

Thanks in advance for the help. I have had this pop up for close to a year. I purchased this used Dell latitude 6400 from a local computer shop. It worked fine for almost a year then started the ,"copy is not authentic windows." Here is the report from the program I got here; Diagnostic Report (1.9.0027.0):

Code:

-----------------------------------------
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-QCPVQ-KHRB8-RMV82
Windows Product Key Hash: +Rj3N34NLM2JqoBO/OzgzTZXgbY=
Windows Product ID: 00359-OEM-8992687-00095
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {A10FCE4A-DD1B-44CB-BD07-1F6E5F3378B8}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130318-1533
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x800... Read more

A:windows 7 not genuine error pop up

The installation of Windows is counterfeit - and the installation of Office is a Volume Licensed version commonly counterfeited.

The machine is only licensed for Windows Vista - not for Windows 7 - unless you have purchased an Upgrade to Windows 7.

The COA sticker should tell you for which version of Windows the machine is licensed - but I suspect that although the Key is perfectly legible, the version and edition of Windows will have been erased.

Obviously, after a year, it's a little difficult to return the machine for a refund

I do however recommend reporting your vendor to MS and the local trading standards people - and possibly the FBI (they have jurisdiction over counterfeit software)


Options:
1) contact the manufacturer and order a set of Recovery media for the machine - which will be Vista
2) Purchase a new Full License for Windows 7 and clean install that
3) Assuming the COA sticker exists - purchase an Upgrade to Windows 7, and use that for a clean install
4) See if the machine will upgrade to Windows 8 and go direct to that, if you fancy the idea. Note you will probably have to use a Full license for this, as the workarounds that work for Win7 no longer work for Win7.

1 more replies
Answer Match 61.74%

So im having to deal with a second PC with this issue now. One I know for a fact is clean of viruses and never been infected. It started one day coming up with the not genuine popup at boot and wants to run the genuine validation stuff or something to that nature. When you open the validation app it says all is good. Tried changing the product key to the key on the bottom and activation was successful again. But it still insists its not genuine.

Any ideas on this one?

Both of the PC's this issue is on reloading windows isnt an option. Can TRY a "upgrade" repair on one of them if you guys think it will work and not be more broken afterwards.

A:Windows not genuine error, but it is...

Is windows activated right now ?

5 more replies
Answer Match 61.74%

About two months ago I did a factory reset on this system and everything was running fine until April 4, 2016.

Now I keep getting a a Windows not Genuine error on bottom right.
Basic information also shows Windows Activation and Product ID as Not Available but Windows Update still works and the system is fully updates.

sppsvc is visible but I keep getting error 2 and I can't start it. Administrator's do have access to it from what I can see.
C:\Windows\System32>net start sppsvc
System error 2 has occurred.
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: N/A, hr = 0x80070002
Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
Windows Product ID: 00359-OEM-8992687-00010
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {C6654D6F-1E7C-4D9E-8170-502224052D1F}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.160211-0600
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed B... Read more

More replies
Answer Match 61.74%

Getting genuine error... output of MGADiag:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0xc004c4a2
Windows Product Key: *****-*****-GPYKD-WR7KC-M9YP9
Windows Product Key Hash: f4UUstNM2UWjgBqAe1C7oQtCSpU=
Windows Product ID: 00359-232-9331487-86407
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {6966CC57-D268-441C-B8C1-F0BF98D68799}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.111118-2330
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 100 Genuine
Microsoft Office Enterprise 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3... Read more

A:req: help with windows error saying not genuine

Have you tried activating it using the phone method?
That sometimes works when it's being stubborn.

2 more replies
Answer Match 61.74%

Hello,

I have been getting this frustrating error and have attempted to fix it using guides and what not from google etc and nothing has worked so I decided to seek some professional help in this matter. As stated in the not genuine windows posting guide here is a copy of the MGADiag. I am pretty sure my copy is genuine unless PC world gives out fakes Any help in the annoying error would be greatly appreciated. Many thanks, Phill


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-XFQDR-PJ794-8447M
Windows Product Key Hash: LVvE4tx6kQ/wSugKQc0w694kAF4=
Windows Product ID: 00359-OEM-8992687-00304
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {9707CF70-1FE1-46C0-92E1-C10D161361C0}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = ... Read more

A:Windows not genuine error

I don't believe it will ever activate.
You have a Motherboard MSI Z87 - G45 Gaming ATX Motherboard and a
Windows License Type: OEM SLP which will not work with your retail motherboard.

Where did you get your copy of Windows 7 ??

9 more replies
Answer Match 61.74%

I have reformat my laptop, and everything going smoothly until I was prompted to resolve online because my Windows is not genuine. But I think it should not be like this as I have reformat from an original Windows 7 bundled with the laptop. So, I had asked the Microsoft support, but at the end, they told me to find a thread regarding this issue and I keep receiving that "resolve now" error prompt. So, please help me.
And these is another problem that I would to get help:
1- The genuine error prompt
2- How to remove scr virus
3- I cant use command prompt, error (0xc000007b)
4- The security center service(WSVSVC) cant be started.

A:Windows 7 not genuine error

In order to completely troubleshoot Windows validation & activation issues, please perform the following:

1. Download and save this tool to your desktop:
http://go.microsoft.com/fwlink/?linkid=52012

2. Run the tool, and then click Copy - ignore any errors if they appear

3. Use CTRL+V to paste the unedited results of the tool here in your next reply

More detail: Windows Genuine and Activation Issue Posting Instructions

2 more replies
Answer Match 61.74%

Hi guys, not too sure why but all of a sudden today I'm seeing at the bottom right had corner of the screen a message saying that my windows 7 is not genuine build 7601.

Just to clarify it IS a genuine version and its been absolutely fine for 2 years +

when I go to "system" and check windows acivation it says ;

Status not available
Product ID Not available

Really perplexed why this has suddenly happened as I have mad eno changes at all.

Any help would be much appreciated.

More replies
Answer Match 61.74%

Im having lots of trouble upgrading my system to 64 bit windows, this is just one of the problems.



Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-HVWYH-MBXKP-W7CC3
Windows Product Key Hash: 35e9sO363nLS1jXQZWfSbi1AQ1w=
Windows Product ID: 00359-114-0991896-85122
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {F23FA5BB-B372-493D-84EC-5932BEA95EA9}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130828-1532
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office... Read more

A:Windows Not Genuine error

You have a rare combination of errors.

Code:
File Scan Data-->
File Mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x80092003
File Mismatch: C:\Windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0x80092003

Please run a full CHKDSK and SFC scan....
Click on Start > All Programs > Accessories
Right-click on the Command Prompt entry
Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.
At the Command prompt, type
CHKDSK C: /R
and hit the Enter key.
You will be told that the drive is locked, and the CHKDSK will run at he next boot - hit the Y key, and then reboot.
The chkdsk will take a few hours depending on the size of the drive, so be patient!
After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot) - then run the SFC.
SFC -System File Checker - Instructions
Click on Start > All Programs > Accessories
Right-click on the Command Prompt entry
Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.
At the Command prompt, type
SFC /SCANNOW
and hit the Enter key
Wait for the scan to finish - make a note of any error messages - and then reboot.
Upload the CBS.log file (compressed, please!) to your OneDrive or DropBox Public folder, ... Read more

9 more replies
Answer Match 61.74%

Over this past summer around June I helped my dad purchase retail copies of windows 7, and install/upgrade his work computers with Windows 7 professional 64 bit from the windows xp that they had all been running since it was no longer going to be covered by Microsoft. In the past month, all 5 computers have had the "Windows Build 7601 Not Genuine" message pop up in the bottom right hand corner with the black screen etc...

After browsing these forums for the past 2 weeks, I've tried just about everything I can to get them working again without having to buy new Windows 7 Codes. I know the OS software is genuine because when I run the validation test online it always says, "Congratulations, you're running genuine windows, download the MSE stuff for free etc...."

Anyways... I did clean installs from scratch, so nothing was left on the computers beforehand, but used windows easy transfer to transfer their files and settings back to the computers afterwords. We installed all the software from corporate that they needed and it was generally just a huge pain to get everything re-imported (especially with their outlook profiles and settings) and back up in running smoothly; however, we managed. Now though, after about 5ish months even after all 5 computers have had windows running fine, activated, and updating regularly, they've all decided to no longer be genuine as it stated above. The error that we keep getting is:


Code:
Code: 0xC004C003
Description:
... Read more

A:Windows Not Genuine Error

The Key in use is an MSDN Key from a not-for-resale MSDN account.
Unless you are an MSDN subscriber, you are not entitled to use the Key – and whoever sold it to you was not entitled to do so.
You need to claim an immediate refund from the vendor - do NOT accept the offer of a new key (all they are trying to do is to get past the 45-day claims window or avoid you sending the evidence of their crimes to the authorities)

Please read the following posts.... .................................

http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/a2444f34-0aff-4f29-a8ac-67e28b0c0285

and

http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/309bb621-92d5-43d6-98c1-2bb51b35607f

The pirates have got VERY good at this over the past few years, as the price of equipment for manufacturing the packages drops, and as factories open in less well-policed countries.

see also this post....

http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/46a58748-5a64-41ff-b7f4-f6d3b47beca9
Also - have a look at this video....
http://www.youtube.com/watch?v=hzqNNiOM0cs

You may be able to get a complimentary copy of the OS from Microsoft - fill in the Counterfeit report here...
http://www.microsoft.com/en-gb/howtotell/default.aspx

3 more replies
Answer Match 61.74%

Just done a number of Windows Updates to get up to date and now getting message "This copy of Windows is not genuine". I ahve run the diagnostic tool suggested with following results:
Diagnostic Report (1.9.0019.0):
-----------------------------------------
WGA Data-->
Validation Status: Invalid License
Validation Code: 50

Cached Validation Code: 0xc004c4ab
Windows Product Key: *****-*****-GJY49-VJBQ7-HYRR2
Windows Product Key Hash: W5/6nm6F2UPXrCkY5xUhXb/+21g=
Windows Product ID: 00426-OEM-8992662-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {A5244E53-8A46-4FF9-9903-9E0A14A21740}(1)
Is Admin: Yes
TestCab: 0x0
WGA Version: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150722-0600
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 100 Genuine
Micro... Read more

More replies
Answer Match 61.74%

Hello All,
 
After having been gone from my computer for a couple weeks, I turned it back on right after new years and started getting a message that my copy of Windows is not Genuine. As far as I know, it is genuine, though. I did a google search on it and it came up that there was a rash of bogus "not genuine" reports lately. But the solutions I've found don't work.
 
1. I went to this page:http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_install/im-being-told-my-copy-of-windows-is-not-genuine/af081166-7eb4-4599-b1ef-c65c64f14275
and downloaded the "Intel Rapid Storage" driver. When I try to install it, it tells me that I do not meet the minimum system requirements. I then searched for update KB3004394 to uninstall it. I have no such update on my computer.
2. I went to this page and downloaded the new patch. The new patch does absolutely nothing:
https://support.microsoft.com/en-us/kb/3024777
3. I went to this page:https://support.microsoft.com/en-us/kb/2008385
and typed slmgr.vbs /dlv in the search bar. The error message I receive is 0xC0004F200 (non-genuine). When I google this, I get a bunch of videos about how to fool a non-genuine copy of windows into thinking it's genuine. If it's genuine, then I shouldn't have to do this...
 
It was after 12/16 that I first had this problem, after a slew of updates were installed. So I turned off automatic updates and uninstalled all of the updates after that date, one-by-one. It did not resolve the p... Read more

A:Windows Not Genuine Error

 
Please download Microsoft Genuine Advantage Diagnostic Tool.  Clicking on this link will immediately initiate the download.
 
When the diagnostic tool opens you will see a image like the one below.  Click on Continue.
 

 
Click on Copy, copy and then paste the content in your topic.
 

 
If the Copy option does not work, take a screenshot of the content of the image and post that in your topic.
 
How to make a screenshot
 
1. Download and run A Thousand Words .
 
2. Follow the wizard to capture a screenshot
 
3. Use the built-in editor to resize, edit, or re-capture your screen shot. 
 
4. Your screen shot will be saved to your desktop when you finish the wizard.
 
You can post the screenshot in your next post as an attachment.  
 
Just below the area where you write text in a post there is the Post button, to the right of this is More Reply Options. 
 

 
When you click on More Relpy Options  you will see Attach Files and Browse, click on Browse, this will open Pictures on your computer, click on the image you want to post, then click on Attach This File, then Add Reply.
 
 

5 more replies
Answer Match 60.9%

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-K9WFV-6G4BF-MX898
Windows Product Key Hash: HYdsMUJM7ZHuIkEsHEREa81psRU=
Windows Product ID: 00359-OEM-8703377-96369
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {6596204B-5B28-4D08-BE2C-36AE2C9084ED}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3... Read more

A:Error with Genuine but Windows is 100% original (error 0x8004fe21)

Hi there

From the command mode (run as administrator) type SLUI 3 (note keep the space between SLUI and 3)
At the popup which says enter or change product key enter your Windows key -- everything should then be OK.

Cheers
jimbo

9 more replies
Answer Match 60.9%

I purchased my lappy 3 years ago with original windows7. Due to some window update in dec 2013 , it started giving me the error "This copy of windows is not genuine". Build 7601. Please help.

A:Getting error:This copy of windows is not genuine

Please follow this tutorial and post an MGADiag report - then we can see what the problem is.

http://www.sevenforums.com/windows-updates-activation/234159-windows-genuine-activation-issue-posting-instructions.html

Ignore errors produced when clicking on the Copy button - they simply mean that the tool could not create the backup files for some reason. The data is still copied to the clipboard for pasting to your response.

Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!
http://www.microsoft.com/en-us/howtotell/Hardware.aspx

1 more replies
Answer Match 60.9%

I was asked to move this to a new post, so I am reposting my original message and then an update:

I am also getting the popup that says Windows is not genuine after an HDD upgrade. It is coming up more and more frequently. I have "successfully" activated it over the phone and over the internet. The registry shows the correct key as being installed, but if I go to Windows system settings, it shows the wrong product ID, no matter how many times I change it. Also, if I go anywhere that you check if Windows is activated, it says that it is activated and genuine, but I still get the popup.

I have a screenshot of the Windows is not genuine message on my screen at the same time as The Microsoft Genuine Advantage Diagnostic Tool saying it is genuine. (See attached.)

Update:
Following Slartybart's recommendation, I tried suggestions given in similar posts. I cannot post the errors received when I try activating, because I do not receive errors. It always tells me activation was successful, no matter what activation method I use.

Also, when I click resolve online now, it brings me to an MS page that downloads a validation program, which fails to install, error 0xC8000247. I have tried that several times.

A:Windows not genuine error after HDD upgrade

In order to completely troubleshoot Windows validation & activation issues, please perform the following:

1. Download and save this tool to your desktop:
http://go.microsoft.com/fwlink/?linkid=52012

2. Run the tool, and then click 'Copy' - ignore any errors if they appear

3. Use CTRL+V to paste the full unedited results of the validation tool here in your next reply

Windows Genuine and Activation Issue Posting Instructions

Regards,
Golden

9 more replies
Answer Match 60.9%

Help! I have been getting the "Windows Not Genuine Error - 0x8004fe21" error message for the past few months. I have Windows 7 Professional 32-bit, SP-1. I have had the computer for over a year and this message started appearing just a few months ago. Microsoft was no help with phone reactivation or live help assistance.

I did not perform any hardware upgrades before this started appearing and have tried many other suggestions listed online (including many of the ones here listed by Noel)...still to no avail.

Any more suggestions? Thanks to anyone who can help!

Here are the results of my MGADiag report:


Code:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-BGF4Y-8H6XF-WWPJD
Windows Product Key Hash: zsosLf3IPuZKiVe5KQ7q+1l/2Ak=
Windows Product ID: 00371-OEM-8992671-00467
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {06504446-3B64-4642-A370-8713A8C9E55E}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cac... Read more

A:Windows Not Genuine Error - 0x8004fe21

So, I've spent the past few hours continuing to diagnose what is wrong. I tried a few more procedures I found online and think I've finally resolved the issue.... it was a lot of trial and error, but maybe one of you experts can tell me if my MGADiag report looks clear now.

Here's the new report:


Code:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0x8004FE22
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-R8JGQ-T98RW-JGBJG
Windows Product Key Hash: /ZZZ3pSp5FGzj8t4ZA5+2GmO/cY=
Windows Product ID: 00371-OEM-9315613-15427
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {06504446-3B64-4642-A370-8713A8C9E55E}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Si... Read more

9 more replies
Answer Match 60.9%

Running Lenovo Windows 7 Ideapad.  This was bought from Amazon in USA in 2012. Windows is built in so our Windows is genuine. However we get a message 2-3 times every day telling us our Windows is not genuine. I have both the Product Key and Serial Number. I understand from searching Google that this message is quite common, but getting rid of it may be difficult. I am extremely annoyed by this as it seems a Windows update is responsible. We had our updates set to automatic but I have changed that instruction.  I thought I would ask the experts here if there is anything I can do without wrecking the system!
 
I have tried the Windows Validation method but that did not work. I also tried the Lenovo Support about this problem:
 
http://support.lenovo.com/us/en/documents/ht003881?tabName=S...
 
I am not very advanced technically speaking.
 
Thanks
 
Anniel

A:Error Message Windows 7 Not Genuine

Do you have KB 3004394 installed? If you do, remove it

15 more replies
Answer Match 60.9%

Hey guys, So I have a Compaq computer that came with windows 7. I must have a corrupt file or something, because now its saying my windows in not genuine. When I go to windows site to confirm it is, it just gives me the option to buy a new one. So I read around and downloaded MGADIAG and this is what i get
 
 Windows Validation Data-->
 
Validation Code: 50
Cached Online Validation Code: 0xc004c4a8
Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
Windows Product ID: 00359-OEM-8992687-00010
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {033F2953-A229-43DB-A8DE-25E325A17BB1}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error: T:20140521001554762-
Validation Diagnostic: 
Resolution Status: N/A
 
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
 
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
 
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr ... Read more

A:Windows 7 0Xc004f014 error not genuine

You're not the only one, an Microsoft has telephone support centers set up around the world to help people in your situation.
 
Follow this link here to find your nearest support center.
 

16 more replies
Answer Match 60.9%

So i have had this PC for well over 4 years now and within the last month, i have this error appear.
It happens twice a day at the exact same time
"This computer is not running geniune windows"

The software is geniune, the pc was sold to me with Windows 7 Home Premium but we purchased the Ultimate upgrade to work with SBS 2008

Is there anyone who has any ideas, because this error has me stumped?
It isnt causing any issues, its just becoming a nuisance

Thanks in advance

A:Windows Not Genuine Error - 0x8004fe21

Windows 7 Pro not genuine frustration (error 0x8004fe21)

Windows 7 Pro not genuine frustration (error 0x8004fe21)

Please read how NoelDP (one of our resident experts) solved this problem.

2 more replies
Answer Match 60.9%

I have recently been getting the above error.
My Windows OS is genuine and has been installed for a long time.
Can you advise on how to resolve?

Here is the MGADIAG report

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0x8004FE21
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
Windows Product ID: 00359-OEM-8992687-00010
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {701F7FC7-24D4-4422-A9C7-E0A55B74AFD6}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130828-1532
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Enterprise 2007 - 100 Genuine
OGA... Read more

A:genuine windows error 0x8004fe21

It looks like something has corrupted the WAT update -


Close all open windows.
Open an Elevated Command Prompt window, and type the following command

wusa /uninstall /kb:971033

and hit the Enter key
Accept the warnings/confirmations, and wait for it to complete

copy and paste the output (if any) from the command prompt window to a reply here,
Reboot

reinstall the update from http://support.microsoft.com/kb/971033
Reboot

run another MGADiag report, and post it.

1 more replies
Answer Match 60.9%

Windows reports after about 3 years frequently that it isn't genuine.
This is the MGADIAG report:


Code:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-CRTXD-FK668-JH3DW
Windows Product Key Hash: FMCV78vf6jPs8gF7z6jcZurKX8A=
Windows Product ID: 00359-OEM-9811817-02183
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {D4025CBF-0B1E-4C52-AB54-18020876BF5E}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130104-1431
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Enterprise 2007 - 100 Genuine
Microsoft Office Project Professional 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By... Read more

A:Windows 7 not genuine, error ox8004fe21

Vistalizator, Multilingual users and Validation problems.

should help

9 more replies
Answer Match 60.9%

Just got this computer.  It says it's not a genuine Windows 7 version.  It's supposed to be a Windows 8 installed anyway.  How do I get it back to the original version so I can get rid of the glitches.  I don't have a recovery disc.

More replies
Answer Match 60.9%

Hello i new here, i am trying to help my friend fix his computer who recently (after 3 years) had notifications showing that his Windows 7 Ultimate is not Genuine. its a Gateway Laptop Windows 7 ultimate. I am not sure whether it is a virus or malware or just a faulty update from microsoft. The OS is not counterfiet AFAIK as it is new from Bestbuy. I hope someone and could provide help to me thanks


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: 0xc004c4a2
Windows Product Key: *****-*****-YG69F-9M66D-PMJBM
Windows Product Key Hash: /kehptF9HHVxM5d8dUnqgcfndXw=
Windows Product ID: 00426-OEM-8992662-00497
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7600.2.00010100.0.0.001
ID: {ED43C713-05A5-4D6F-AC6D-AEAD4A8FD494}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7600.win7_gdr.130318-1532
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002... Read more

A:Windows 7 not genuine Error 0xC004F200

Code:
Windows Product Key: *****-*****-YG69F-9M66D-PMJBM
Unfortunately this installation is without a doubt completely counterfeit.

Your friend will need to purchase a genuine Windows 7 installation for installation.

1 more replies
Answer Match 60.9%

Tried re-entering key. didn't work. Bought computer as refurb and guy states key is legit. Have purchased refurbs from same guy before and all have been good. No reason to believe it's not legit. MGAD report below. Windows 7 pro SP1 build 7601. Dell optiplex 755. also ran MS fixit and still getting error message


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0xc004c4a2
Windows Product Key: *****-*****-YVKJG-HH2Y2-YMWGW
Windows Product Key Hash: xeYBzFXgRRcB4mAfTmhlWE8PqAQ=
Windows Product ID: 00371-222-5647303-86879
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {52217BD2-DEEE-4131-A5CC-0F5991DD2AD5}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130801-1533
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
... Read more

A:windows not genuine error message

The Key in use isan MSDN Key from a not-for-resale MSDN account.

Unless you are anMSDN subscriber, you are not entitled to use the Key – and whoever sold it toyou was not entitled to do so.

You need to claiman immediate refund from the vendor - do NOT accept the offer of a new key (allthey are trying to do is to get past the 45-day claims window or avoid yousending the evidence of their crimes to the authorities)

Please read thefollowing posts.... .................................

http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/a2444f34-0aff-4f29-a8ac-67e28b0c0285

and

http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/309bb621-92d5-43d6-98c1-2bb51b35607f

The pirates havegot VERY good at this over the past few years, as the price of equipment formanufacturing the packages drops, and as factories open in less well-policedcountries.

see also thispost....

http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/46a58748-5a64-41ff-b7f4-f6d3b47beca9

Also - have alook at this video....

http://www.youtube.com/watch?v=hzqNNiOM0cs

You may be able to get a complimentary copy of the OS from Microsoft- fill in the Counterfeit report here...

http://www.microsoft.com/en-gb/howtotell/default.aspx

2 more replies
Answer Match 60.9%

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Celeron(R) CPU 900 @ 2.20GHz, Intel64 Family 6 Model 23 Stepping 10
Processor Count: 1
RAM: 1978 Mb
Graphics Card: Mobile Intel(R) 4 Series Express Chipset Family, 797 Mb
Hard Drives: C: Total - 305142 MB, Free - 242602 MB;
Motherboard: Hewlett-Packard, 1484
Antivirus: Microsoft Security Essentials, Updated and Enabled

Ok so I bought this computer from my sister-in-law, who got it from Wal-Mart. In November of last year she took it to a repair shop because it was full of viruses. Now it says it's not genuine: build 7601. All of these messages are really annoying! I downloaded System Info for Windows and got the ID and key, entered them and then I get the error code 0x004F063. Pleeeaase help me!
 

A:Windows not genuine. Error 0xC004F063

14 more replies
Answer Match 60.9%

I got this error an hour ago and its really driving me insane.

What happened was windows update did its usual thing, however when it went to install the updates, an error window popped up telling me that my copy of windows may not be genuine and I need to validate it.

Down in the lower right corner of my screen rests an error code:

Windows 7
Build 7601
This copy of Windows is not genuine

The validation came back and told me my windows copy is indeed not genuine and redirected me to a screen to purchase a new windows activation code.

However, I know for a fact my copy of windows is, genunine. I bought this laptop nine months ago, I also bought the windows 7 software, and I installed it to my hard drive.

I have no hard drive damage, to my knowledge. The only major thing I have had happen is that monitor damage that happened a while back, that a few users helped me out with.

I did searches on this error. A lot of them are saying that its a Trojan. Well I did run my computer antivirus, along with windows defender and nothing was found. I checked my downloaded files, to make sure nothing snuck in. Nothing.



After nine months, it just suddenly comes up and tells me I have a bootleg copy? The hell?

Help please.

Edit: Here is the error code on my screen.

http://i46.tinypic.com/2ecdmad.png

A:Windows 7 Copy not genuine error

And here is my diagnostic report. I have no clue what its telling me.


Quote:




Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-4F8HK-M4P73-W8DQG
Windows Product Key Hash: Xs1iQgVeo0C+sObJxS7eu+FuBPQ=
Windows Product ID: 00359-OEM-8992687-00057
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {1E3F5461-23E5-42D9-B5AA-6A9DD7B2B8A3}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_... Read more

7 more replies
Answer Match 60.9%

I've been getting this msg from time to time for a few days and i cant seem to be able to remove it can someone help please.

Here is the diagnose:


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE22
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-4F8HK-M4P73-W8DQG
Windows Product Key Hash: Xs1iQgVeo0C+sObJxS7eu+FuBPQ=
Windows Product ID: 00359-OEM-8992687-00057
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {27AC4541-CF78-47F0-A529-E1CF665A7FCC}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.141211-1742
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 0... Read more

A:Windows Genuine Error 0x8004fe22

Quote:
Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration




To confirm that the problem is what I think it is, please run the following commands in an Elevated Command Prompt window and post the results.

REG QUERY HKLM\SOFTWARE\Classes\Wow6432Node\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA} /S
REG QUERY HKLM\SOFTWARE\Classes\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA} /S
REG QUERY HKLM\SOFTWARE\Wow6432Node\Classes\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA} /S


Here are some instructions to make life easier
1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.

7 more replies
Answer Match 60.9%

I was using my laptop as usual and I got a pop up. I then closed that pop up message and it restarted. I am able to login, but I can't do much more than that. I can't even type in a product key. I have no idea why this happened. I wish I could go back and do a system restore, but that's not possible right now for obvious reasons. If I try to type in a product key, I get this message in the screenshot. Also, I'm not looking to do a clean install as it would wipe all data I have on the HD and have no room on my external to back up otherwise I would do a clean install. I'm looking to undo any changes before this happened.

Please help!
Steve

Posting this from my iPad

A:This copy of Windows is not genuine error

That is a scam, you are infected with malware. Don't call that number either.

Someone will be along with some help but in the mean time some of this might help you out.

https://malwaretips.com/blogs/genuin...oftware-virus/

You need to get into safe mode,

Safe Mode

9 more replies
Answer Match 60.9%

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: N/A, hr = 0x80070005
Windows Product Key: *****-*****-4KFPV-X2G9G-WDDCP
Windows Product Key Hash: uTRAZe1Vb2AXoWPB2HsUiho238I=
Windows Product ID: 00371-OEM-9044675-37476
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {443BA590-0E48-4E1F-9F8F-AF96A9FBF34B}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130828-1532
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80... Read more

A:Windows 7 Not Genuine - Error: 0x46

The problem here is an unusual one - the SYSTEM account registry entry is missing.



I've uploaded a file - s1520a.zip - to my OneDrive at Noel's OneDrive
Please download and save it to your desktop.
Right-click on the saved file and select Extract all...
Save it to the default location
This should create a file s1520.reg (in the folder s1520a)

right-click on the file, and select Merge
Accept the warnings, - you should then get a 'Success' message.
Close all windows, and reboot.

Run another MGADiag report, and post the results.

9 more replies
Answer Match 60.9%

Hello all, and thank you for any help in advance.

So a month or so back the HDD that came with my Acer started to die and I was fortunate enough to be able to save my data by imaging onto a new drive. But just a few minutes ago I got the "Your Copy of Windows is Not Genuine" message and am now freaking out a bit.

I attempted to run the activation software from Windows but I recieve an error 0xC8000247 when I tried, and Im not really sure how to proceed. The system info says Im activated and Ive never had a problem before with the genuine box or Windows Updates. Please advise.


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7
Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=
Windows Product ID: 00359-OEM-8992687-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {98BA9007-A7A8-4EAE-A995-BED88A29E047}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80... Read more

A:Windows Not Genuine with Error 0xC8000247

This may simply be caused by a bad set of Intel Rapid Storage Technology drivers -

Installing the Intel Rapid Storage Drivers
try downloading and installing them from here - https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=22194

(you want the iata_enu.exe download)

Once complete, please reboot twice, then post another MGADiag report.

1 more replies
Answer Match 60.9%

Can anybody help me please? I have an HP laptop that has suddenly given me an error message as above and in the right hand of the screen it says windows 7 build 7601 this copy of windows is not genuine. The product key on the casing has 5 digits rubbed off
so I can't see it. It doesn't match the one stored in the machine. Any help greatly appreciated.  This is the diagnostic:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
Windows Product ID: 00359-OEM-8992687-00010
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {49A34D1B-39E7-42DC-AFAA-0BCEC119B6E6}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150715-0600
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0... Read more

More replies
Answer Match 60.9%

As soon as I boot up, I immediately get a "Windows Genuine Advantage Notification Error... has encountered a problem and needs to close.

From there I cannot open Word, IE Explorer, Excel etc.. When I try to open them I get other message stating "MS Office Excel has encountered...

Any thoughts and help are appreciated.
 

More replies
Answer Match 60.9%

I turned on my pc this morning and it said

"You may be a victim of software counterfeiting"

My license key is apparently invalid according to microsoft's validation service. But my actual key isn't invalid. I have a fully licensed version of windows.

Can anybody help me fix my computer? I would really like to do it without formatting my pc - I have a lot of important information and files which I would not like to lose.

Any help would be appreciated. Thanks

A:Windows Genuine Validation Error

Validate Windows at this web site http://www.microsoft.com/genuine/val...displaylang=en If it says it's invalid you will have the choice to contact Microsoft by phone and if your product key is valid give you another working key.

4 more replies
Answer Match 60.9%

I got this computer 4 years ago from HP, and around January this year, I started getting this error. It was after some updates, I believe. Since, I've tried calling Microsoft twice, and HP once to no avail. I know my windows is genuine, because I purchased it from an OEM. So I'm wondering if you guys can help me out!

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
Windows Product ID: 00359-OEM-8992687-00010
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {D1EB7326-E9FE-45ED-9357-377DD79E9C7F}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.141211-1742
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x8007... Read more

A:error 0x8004fe21 - Windows not genuine

It looks to me like you have installed MUI Language Packs, using Vistalizator.
Please see the following post...
https://social.microsoft.com/Forums/...enuinewindows7

You need to uninstall ALL secondary language packs, leaving you with just the one native to that copy/install of Windows.

5 more replies
Answer Match 60.9%

I am getting Windows is not Genuine error message in my company laptop. which was for fine for the past one year. and also my device manager is not listing any devices in the window. i have also tried a couple of troubleshooting steps which i found while
googling but not able to find a solution.Can any one help me on this issue?

A:Windows genuine error message

To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool

(download and save to desktop -
http://go.microsoft.com/fwlink/?linkid=52012 )
 Once saved, run the tool.
Click on the Continue button, which will produce the report.
 To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
  - **in your own thread**, please
 
Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!
http://www.microsoft.com/en-us/howtotell/Hardware.aspxNoel Paton | Nil Carborundum Illegitemi |
CrashFixPC | The Three-toed Sloth
No - I do not work for Microsoft, or any of its contractors.

4 more replies
Answer Match 60.9%

Hi! I bought my HP laptop about 3 years ago with Win7 Home Premium already installed on it and for about a month now I've been getting the "windows not genuine" pop up. The sticker with my windows key has also rubbed off so I don't even have my own key to try and re-activate it just in case.. Here's the MGADIag report:


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
Windows Product ID: 00359-OEM-8992687-00010
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {1B24594A-96D7-4332-9654-6A69CEA2A9AB}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150722-0600
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x8007000... Read more

More replies
Answer Match 60.9%

Hi,

I have a DELL OEM windows 7 installed on as virtual machine and have been using it for over a month. One of the client application was incompatible with IE 11, so I had to downgrade to IE 10. I uninstalled IE11 and installed IE 10. On reboot, I started getting the windows not genuine issue. Will really appreciate your help in how to solve this

Thanks,
P


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-M3DJT-4J3WC-733WD
Windows Product Key Hash: xo+ajVSpae7/4VoZjS7m6JL0f3A=
Windows Product ID: 00371-OEM-8992671-00524
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {D568A394-8674-45C9-A4C4-6B5115FC4339}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAEx... Read more

A:Windows 7 Not genuine error on IE 11 downgrade

You cannot legally use an OEM_SLP Key in a Virtual machine - the installation is counterfeit.

If you have a legal license for Windows 7 Pro that isn't tied to a machine already, then you can swap the Key into this install and activated that.

1 more replies
Answer Match 60.9%

hello there.
Messages are coming up when i log in and when i try to run windows update, saying this copy of windows is not genuine, with an error code of 0x80070005.

Here are MCAdiag.exe output:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: N/A, hr = 0x80070005
Windows Product Key: *****-*****-GJY49-VJBQ7-HYRR2
Windows Product Key Hash: W5/6nm6F2UPXrCkY5xUhXb/+21g=
Windows Product ID: 00426-OEM-8992662-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {737FCF84-5E30-4E04-BE45-CAB6883E660B}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.141211-1742
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 100 Genuine
Microsoft Office Outlook 2007 - 100 Ge... Read more

More replies
Answer Match 60.9%

I don't quite know how to describe this, so I'll let MGADiag do it for me. System diagnostics show that I have corrupted or missing .dll files (lots of them!).

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7
Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=
Windows Product ID: 00359-OEM-8992687-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {E34A7FB6-8F5E-4FE2-864B-A9D61629D6BA}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 100 Genuine
Microsoft Office Professional 2007 - 100 Genuine
OGA Version: N/A,... Read more

A:Yet another 'windows not genuine' error that seems very pronounced

This may simply be caused by a bad set of Intel Rapid Storage Technology drivers -

Installing the Intel Rapid Storage Drivers
try downloading and installing them from here - https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=22194

(you want the iata_enu.exe download)

Once complete, please reboot twice, then post another MGADiag report.

1 more replies
Answer Match 60.9%

Hi,

In the hopes that someone can dig me out of this mess...

About a month ago a CHKDSK encountered an error on slc.dll. Shortly after that I began to receive the "this computer is not running genuine windows" error as so many others have.

I tried to dig through all of the similar problems and performed a number of steps to try to fix the problem.

I performed these steps to attempt to resolve the problem:
chkdsk c: /r/f

- runs clean
sfc /scannow

- error message showing that errors occurred
checked for existence of slc files and their privileges:

=======================

Code:
C:\Windows\system32>DIR C:\Windows\slc.* /S
Volume in drive C is HP
Volume Serial Number is 54B0-CDEB

Directory of C:\Windows\System32

2009-07-13 06:41 PM 30,720 slc.dll
1 File(s) 30,720 bytes

Directory of C:\Windows\System32\en-US

2009-07-13 07:25 PM 54,784 slc.dll.mui
1 File(s) 54,784 bytes

Directory of C:\Windows\SysWOW64\en-US

2009-07-13 07:10 PM 54,784 slc.dll.mui
1 File(s) 54,784 bytes

Directory of C:\Windows\winsxs\amd64_microsoft-windows-s..pp-client.resources_31bf3856ad364e35_6.1.7600.16385_en-us_953
f0977fbbe9530

2009-07-13 07:25 PM 54,784 slc.dll.mui
1 File(s) 54,784 bytes

Directory of C:\Windows\winsxs\amd64_microsoft-windows-security-spp-client_31bf3856ad364e35_6.1.7600.16385_none_f291e36
1c550b891

2009-07-1... Read more

A:Another SLC.DLL problem (Windows Not Genuine error)

hr = 0x8007007e - is a VERY rare error!

Tampered File: %systemroot%\system32\slc.dll|slc.dll.mui
Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui
are not co rare - but could account for the hr error.


The SFC scan shows the following problems...

Code:
Line 13832: 2013-12-22 22:48:32, Info CSI 00000327 [SR] Repairing 9 components
Line 13833: 2013-12-22 22:48:32, Info CSI 00000328 [SR] Beginning Verify and Repair transaction
Line 13834: 2013-12-22 22:48:32, Info CSI 00000329 [SR] Cannot repair member file [l:14{7}]"slc.dll" of Microsoft-Windows-Security-SPP-Client, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
Line 13835: 2013-12-22 22:48:32, Info CSI 0000032a [SR] Cannot repair member file [l:20{10}]"slcext.dll" of Microsoft-Windows-Security-SPP-ClientExt, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
Line 13836: 2013-12-22 22:48:32, Info CSI 0000032b [SR] Cannot repair member file [l:24{12}]"tsmf.dll.mui" of Microsoft-Windows-TerminalServices-MediaFoundationP... Read more

9 more replies
Answer Match 60.9%

Hi,

my first time on these forums so please bear with me. I am having trouble installing Win XP on a NEW WD 80 GB hard drive. I have a genuine product key and have tried installing this OS on the above drive fitted to three different machines ( from a P3 733Mhz with 512mb ram to a P4 2.6Ghz with 512mb). All these systems bar one have an ACER branded motherboard. The other board was a Dell. I keep getting the same message saying the CD key is not valid. Any help would be greatly appreciated. Thank you Aaron

A:[SOLVED] Windows XP Genuine Key Error

Welcome
Re-read the key number. Make sure you are not using a G instead of a 6, or something alone those lines.
Otherwise I would call Microsoft.

2 more replies
Answer Match 60.9%

While booting today, I received a notice that my copy of Windows is not genuine. I have had my copy of Windows 7 installed for months and I haven't done anything drastic to my system to warrant this. The notification reason is 0xC004F063 when I run slmgr.vbs /dlv. Any reasons why I should be getting this message?

A:Sudden Windows is not Genuine Error

While booting today, I received a notice that my copy of Windows is not genuine. I have had my copy of Windows 7 installed for months and I haven't done anything drastic to my system to warrant this. The notification reason is 0xC004F063 when I run slmgr.vbs /dlv. Any reasons why I should be getting this message?some virus/trojans can cause this ,did you try to activated it again

3 more replies
Answer Match 60.9%

Hi,

I had to replace a failed HDD in a Win 7 laptop. The laptop is An Acer 5738Z (Intel CPU), and without any setup CD. I have another laptop which is the AMD version of this one so is very similar. I do have a Win7 CD for this and have used it to install windows on the 5738Z. It all seemed to work fine and I used the CD key which is printed on the target machine so I thought that all the licencing should be ok.

It seems not, I am getting an error 0xC004F063 which says the BIOS version is not right.

I feel surprised that it has a problem since the Win7 disc used is supplied by Acer (although for my AMD laptop).

Does anyone know of a way around this problem?

A:0xc004f063 Error Says not genuine windows

You can use any retail disk to clean reinstall factory OEM with the Product key on COA sticker, as long as it is same version: Reinstalling Windows 7

Your problem is likely using the Acer-supplied Reinstallation DVD for another computer which has the SLP (factory) activation slipstreamed into it.

Did you have to type the Product Key?

Try changing the Product Key at Computer>Properties to the one on the COA sticker. If that doesn't work find a Win7 retail installer to use to do the clean reinstall so that the SLP activation on the Acer DVD doesn't interfere.

9 more replies
Answer Match 60.9%

I've had this HP computer since about 2010, and I am getting the Windows Genuine error for the last few days. Correlated, but not sure if causal, I did a round of windows important updates recently and never got the error before doing so.

Thoughts?

Thanks, Wes


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
Windows Product ID: 00359-OEM-8992687-00010
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {6024ABF0-B542-4739-B612-5F056DE00CBA}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAdd... Read more

A:Windows not genuine? error 0x8004fe21

Hello guinnw, this is probably due to one bad update.

Try downloading this new update and reboot your PC.
https://support.microsoft.com/kb/3024777

7 more replies
Answer Match 60.9%

In the past week or so, when I play Rust or Sniper Elite V2(Haven't tried another game), I'll be playing just fine for a few minutes, but then my computer stops, restarts, and I get a black screen that says

"Windows did not shut down successfully. If this was due to your system not responding, or if the system was shut down to protect data, you might be able to recover by choosing one of the safe mode configurations from the menu below:
- Safe mode
- Safe mode with Networking
- Safe mode with Command prop
- Start windows normally"

I looked the problem up, I tried the F8 fix, it didn't do anything, I was told maybe the cables were loose, I checked them and all the cables are fine.
 

A:Windows Error Recovery, Windows did not shut down properly

I can't quite understand your problem. What message/error do you see when trying to boot into your OS using either Safe Mode or Normal Boot?
 

2 more replies
Answer Match 60.06%

I've been using Windows 7 Professional 32 bit on my current Dell laptop for 4 years. This morning I began receiving an error code stating that Windows is not Genuine. Below is the diagnostic report:

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-9YRFB-GDF6B-QXPBG
Windows Product Key Hash: n/0C0UlHiCkTBBoqha8GX6gFpvM=
Windows Product ID: 00371-835-0495334-85716
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {D7FCFB19-5100-43DD-A81D-9B854265B772}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.130828-1532
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/... Read more

A:Error Code Saying Windows 7 Professional is Not Genuine

Licensing Data-->
C:\Windows\system32\slmgr.vbs(1333, 5) (null): The data is invalid.


Please first try recreating Licensing Store.

Recreate the Licensing Store
Go to Start > All Programs > Accessories
Right-Click on Command Prompt and select Run as Administrator - accept the UAC prompt
Run the following commands in the Command Prompt window, using the Enter key at the end of each

net stop sppsvc
(wait until the service has stopped before entering the following lines)

CD %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
REN tokens.dat tokens.bar
net start sppsvc
slui.exe

After a couple of seconds the Windows Activation dialog will appear.
You may be asked to re-activate and/or re-enter your product key, or Activation may occur automatically.
If you are asked for your Key, use the one on the COA sticker on the machine's case

Reboot and Post back with a new MGADiag report.

(Note: the Line 'CD %win......\SoftwareProtectionPlatform' is all on one line - it may be broken in the Forum listing)

1 more replies
Answer Match 60.06%

I am using a DELL laptop for last 3 years with Windows 7 Professional 64 bit. Suddenly from last few days I am getting Windows 7 genuine validation error with error code 0x8004FE21. I have gone through the previous threads of this forum (Windows is reporting it isn't genuine, Validation code 0x8004FE21). It didnot help me much as my results were different. Thanks in advance if any one can solve this issue. I have also attached the Diagnostic Report of Microsoft tool.


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0Windows Product Key: *****-*****-M3DJT-4J3WC-733WD
Windows Product Key Hash: xo+ajVSpae7/4VoZjS7m6JL0f3A=
Windows Product ID: 00371-OEM-8992671-00524Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {C39365C5-F2A9-4F07-ABE8-6C0FCF1AA0A5}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x8007000... Read more

A:Windows 7 genuine validation error: 0x8004FE21

If this has been happening ONLY since Tuesday's updates, then...


See the notes in http://support.microsoft.com/kb/3004394 - it is not advised to uninstall the update if already installed as it may cause other issues.
MS have since released a new patch designed to resolve the issues caused bythe failed patch..

http://support.microsoft.com/kb/3024777

3 more replies
Answer Match 60.06%

I've been having problems for awhile with my speaker audio emitting an intermittent loud buzzing noise and then the computer freezing for a brief moment. Mouse movement is also frozen during this period.

Then, today, the computer started freezing for small amounts of time separate from the buzzing before completely crashing. I'm not sure if these two problems are related but they both may be caused by graphics driver problems, which is a likely culprit. I updated the Nvidia driver yesterday, and my eventviewer shows the nvlddmkm error.

The short buzzing occurs when I listen to music around once a minute and increases in frequency when something more intensive is running such as Folding@home.

After the BSOD, Windows began showing a message that my copy of Windows is not genuine. Also, it reverts my desktop background to a black screen.
I have already defragmented my hard drive and run memtest for 2 passes. My current PSU is also less than a year old.

A:BSOD nvlddmkm Error, Windows not Genuine

Bump, I can provide more details upon request

1 more replies
Answer Match 60.06%

I have Gateway AIO almost 2 years old and recently after the latest Windows updates I got this problem. Any help would be much appreciated. Thanks,

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0x8004FE21
Cached Online Validation Code: N/A, hr = 0xc0000022
Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7
Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=
Windows Product ID: 00359-OEM-8992687-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {BFC1018F-FE12-4F34-86D8-284F83F1EAC5}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diag... Read more

A:Windows 7 genuine validation error: 0x8004FE21

There is a problem with your Software Protection Service - something is preventing it from starting on demand the way it should.
Please use the following in an attempt to isolate the cause.

Click on Start
in the Search box, type
SERVICES.MSC
and hit the Enter key - accept the UAC prompt if you get one.
Look in the console for the Software Protection service, right-click on it and select Properties.
make sure that the Startup Type is set to Automatic (Delayed Start), and click Apply.

Try starting the service now - do you get an error message? Does it start? does it almost immediately stop again?
Post back with your results, and a new MGADiag report.

If it doesn't start, then please do the following...
Please open an Elevated (Administrator) Command Prompt window and use the following commands....

net start sppsvc
sc qc sppsvc
sc queryex sppsvc
sc qprivs sppsvc
sc qsidtype sppsvc
sc sdshow sppsvc

Copy and paste the output to your reply


Here are some instructions to make life easier
1) To open an Elevated Command Prompt Window (the CP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter K... Read more

9 more replies
Answer Match 60.06%

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-8WCP2-C96MD-6X2KB
Windows Product Key Hash: EuuMA9+IN20T/qGd0xFW+Ev/y78=
Windows Product ID: 00359-OEM-8704432-81344
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {B9D02E47-2AE9-4B06-BC0E-075CE089706A}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-2... Read more

A:Not Genuine Windows Error ~8 months after install.

Try re-entering the Key that you have from the disc or COA sticker (on the side or bottom of the machine, also check the battery compartment if it's a laptop) that the system builder provided.

3 more replies
Answer Match 60.06%

I bought this computer about 3 years ago from a friend, but recently the hard drive gave up the ghost. I replaced it and reinstalled Windows 7 Home Premium (I had to use a friend's installation CD as I didn't have mine) and used the key I'd pulled from the previous hard drive (I had to use a program as the sticker is unreadable now). It installed and updated fine for about 1 1/2 to 2 months - until today when I was told my copy of Windows was not genuine and, when I tried to authenticate it by reentering the key, was given error code 0xc004f063.


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-QCPVQ-KHRB8-RMV82
Windows Product Key Hash: +Rj3N34NLM2JqoBO/OzgzTZXgbY=
Windows Product ID: 00359-OEM-8992687-00095
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {1F335673-6141-4654-B711-27AF8E47979F}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: N... Read more

A:Windows not genuine error 0xc004f063 after reinstallation on new HDD

Welcome bearrorist

The key code you probably pulled from the HD was the MFG universal key code. It will not work for a re-activation.

That is why the Key Code on the COA sticker is so important and valuable, therefore protected & saved as a hard copy document for the future when needed.

3 more replies
Answer Match 60.06%

Hello Everybody,

This is my first thread here so appreciate your patience and understanding.

Some time ago My Win7 Home Premium 64 bit starts displaying a message that it is not genuine anymore. I'm using all the time Kaspersky Antivirus - no any other installed.






Quote:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-3CG4F-38VKB-G4HFH
Windows Product Key Hash: F3BihvnMmaiW7rKKdOvcIGgfsfQ=
Windows Product ID: 00359-OEM-9824874-35948
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {9684F844-AD46-4FDB-834C-308EB61ADEC3}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr ... Read more

A:Error 0x8004fe21 - Windows not genuine anymore

If KB3004394 is installed, please uninstall it.

If not, then
This may simply be caused by a bad set of Intel Rapid Storage Technology drivers -

Installing the Intel Rapid Storage Drivers
try downloading and installing them from here - https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=22194

(you want the iata_enu.exe download)

Once complete, please reboot twice, then post another MGADiag report.

1 more replies
Answer Match 60.06%

Hi there,

Recently I've got this annoying popup saying "This computer is not running genuine Windows", but of course it is!

Below is the output of MGADiag, could someone be so kind to help please?


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE22
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-X9DYY-72CJF-Q9XDY
Windows Product Key Hash: XXtnEwPDURi1HbpbLDE7/fzfbrc=
Windows Product ID: 00371-OEM-9312463-39321
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {3B607452-8C8D-40E3-93B1-2DF12ADBEF94}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150722-0600
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x... Read more

A:Windows 7 popup not genuine, error 0x8004fe22

Welcome to our forum GingerA.

It appears that your system has a retail mother board.

Could you let us know what motherboard your system has.

Use this little tutorial by Brink to fill in your system specs.

System Info - See Your System Specs

A legal Windows 7 Pro cost around $140.00 in the U.S.A.

3 more replies
Answer Match 60.06%

Good morning, I have a company Dell Optiplex with a pre-installed OEM version of Windows 7 Professional from Dell. Recently I started getting a popup stating "This Computer is not running genuine windows" If i select the resolve now link provided it takes me to a microsoft site that says I need to install Windows 7.
 
Can someone Please help. I am attaching the log file from running MGADiag.exe:
 
 
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-M3DJT-4J3WC-733WD
Windows Product Key Hash: xo+ajVSpae7/4VoZjS7m6JL0f3A=
Windows Product ID: 00371-OEM-8992671-00524
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7600.2.00010100.0.0.048
ID: {D04CA089-0966-4288-AE2C-7FA5422D49BD}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000000
Build lab: 7600.win7_gdr.120830-0334
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x8... Read more

A:This Computer Is Not Running Genuine Windows Error.

Was there any "error code" associated with the Pop-up? Running sfc /scannow might reveal any integrity issues.

3 more replies
Answer Match 60.06%

Hi there,

Recently I've got this annoying popup saying "This computer is not running genuine Windows", but of course it is! I've tried re-activating with the product key, although it tells me it's successfully activated, the not genuine message just won't go away.

Anyway, below is the output of MGADiag, could someone help please?


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE22
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-XD3V4-QHXT4-PQ926
Windows Product Key Hash: vD4yA91c8xY786Blb/rnQX0zq7U=
Windows Product ID: 00359-OEM-8703827-54272
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {10C5DBFB-4737-4FDD-BA4F-5CAEACBCCB73}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150525-0603
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr ... Read more

A:Windows 7 popup not genuine, error 0x8004fe22

This probably means that the related dll files are corrupt...
SFC -System File Checker - Instructions

Click on Start > All Programs > Accessories

Right-click onthe Command Prompt entry

Select Run as Administrator and accept the UAC prompt- the Elevated Command Prompt window should pop up.

At the Commandprompt, type

SFC /SCANNOW

and hit the Enterkey

Wait for the scanto finish - make a note of any error messages - and then reboot.

Upload theCBS.log file (compressed, please!) to your reply - also post a new MGADiag report.

9 more replies
Answer Match 60.06%

When I logon to the computer I get a message saying that Windows is not genuine and when I click ok the Windows theme has changed to a black background where at the corner the message
​Windows 7​Build 7601​This copy of Windows is not genuine.​​is displayed. I found this Microsoft article (http://support.microsoft.com/kb/2008385) describing what sounds to be my problem but I'm having trouble following the steps. First off, in rsop.exe it says navigate to "Computer Configuration / Policies / Windows Settings /Security Settings / System Services / " but I don't have that. I do have computer configuration / Windows Settings / Security Settings / System Services which appears to be what they're looking for and it has the entry Plug and Play. Now Plug and Play is already set to "Not Defined" and even if it weren't I don't know how to change it. So basically I'm hopping someone could tell me what to do to complete these steps

a. Edit the Group Policy that is identified in Step 1 and change the setting to ?Not Defined.? Or, follow the section below to add the required permissions for the Network Service account.
b. Force the Group Policy setting to reapply: gpupdate /force (a restart of the client is sometimes required)​​Thanks in advance.
 

A:All of a suden Windows is not genuine and gives error code

When I logon to the computer I get a message saying that Windows is not genuine and when I click ok the Windows theme has changed to a black background where at the corner the message
​Windows 7​Build 7601​This copy of Windows is not genuine.​​is displayed. I found this Microsoft article (http://support.microsoft.com/kb/2008385) describing what sounds to be my problem but I'm having trouble following the steps. First off, in rsop.exe it says navigate to "Computer Configuration / Policies / Windows Settings /Security Settings / System Services / " but I don't have that. I do have computer configuration / Windows Settings / Security Settings / System Services which appears to be what they're looking for and it has the entry Plug and Play. Now Plug and Play is already set to "Not Defined" and even if it weren't I don't know how to change it. So basically I'm hopping someone could tell me what to do to complete these steps

a. Edit the Group Policy that is identified in Step 1 and change the setting to ?Not Defined.? Or, follow the section below to add the required permissions for the Network Service account.
b. Force the Group Policy setting to reapply: gpupdate /force (a restart of the client is sometimes required)​​Thanks in advance.
 

5 more replies
Answer Match 60.06%

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0xc004c4a8
Windows Product Key: *****-*****-XG49Y-MF8KD-TDJYG
Windows Product Key Hash: OHlNrlK4mpVhOndyYKn/CK9/vrQ=
Windows Product ID: 00359-OEM-9810987-96296
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {AF71D955-8EDB-4A49-A06E-A8CE486D03F3}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130828-1532
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
... Read more

A:Windows not genuine after doing recovery (error 0xc004e003)

I've still got the validation issue since repairing my windows. Could this have happened because I used the wrong repair tool?

Looks like my ram was causing the blue screens, updating windows completely made it even worse in the end. Maybe the updates increased the amount of ram I was using on startup? I ran a memtest and got a few hundred thousand errors, so i tested every slot and every piece of ram. Turns out my second ram slot is buggered? I put a tested 6+ pass piece of ram in the second slot and ran the test, nothing but errors. This means i just shouldnt use the slot and im good right?

2 more replies
Answer Match 60.06%

i get a little note in the right bottom corner saying that it isent genuine
how do i get it to stop because i can use my pc alright

A:Windows Not Genuine thread Error 0x8004fe21

here is the report:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: N/A, hr = 0xc0000022
Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
Windows Product ID: 00359-OEM-8992687-00010
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {B3BD1CCE-64EF-4FAC-9854-8BA9C2B55545}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 114 Blocked VLK 2
Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229... Read more

9 more replies
Answer Match 60.06%

My HDD crashed and I had to reinstall windows about a year ago and had to do a phone activation since online activation didn't work for me. It was all good till few months back when I started getting error popups with error 0x8004fe21. Also Windows update fails with different messages. Please Advise !!

Any and all help will be appreciated. Thanks in advance!


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-XDMC6-G639X-97D92
Windows Product Key Hash: sFBmWfvj9hZwF5BY0r86fr0HZzg=
Windows Product ID: 00426-437-2553213-85203
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {E5C9F084-5C5F-47C2-9094-4CB7EA7328DD}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130104-1431
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x... Read more

A:Windows 7 Ultimate Is Not Genuine - Error 0x8004fe21

This may simply be caused by a bad set of Intel Rapid Storage Technology drivers -

Installing the Intel Rapid Storage Drivers
try downloading and installing them from here - https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=22194

(you want the iata_enu.exe download)

Once complete, please reboot twice, then post another MGADiag report.

3 more replies
Answer Match 60.06%

after several years this morning, I got a black screen with a message saying the OS was not genuine. It is I have the retail upgrade disk in front of me. I upgraded from Vista. I tried several of the recommendations in various threads here all to no avail.

The activation application gives the error 0x80070005 "access denied" regardless of whether I try online activation or by phone. I even spent over an hour with MS tech support after I tried to activate by phone. They all agreed that my product key is good and they took remote control and tried a few things that didn't work. I've got a call scheduled tomorrow night with the next level of tech. Also my Office 2010 applications refuse to run with the following error: "...cannot verify license for this product....repair via control panel..." I did that as well and still get the same error. Don't think this is coincidental...

Any advice would be much appreciated. I backed up all "user" files just last night as well (coincident?) I'll start new if I have to but would rather not.




Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-823HQ-YGCW7-TH484
Windows Product Key Hash: AIqG1mgMAz80LMUia4j5NC/G9RU=
Windows Product ID: 00359-031-8140825-85216
Windows Product ID Type: 5
Windows License Type: Retai... Read more

A:Windows 7 no longer genuine - error 0x80070005

where did you get this OS? it looks like it may be an MSDN or Technet product key.

9 more replies
Answer Match 60.06%

Hi There
First off I guess I should say that I am not very experienced with computers, hardware, software & terminology etc..so I'll thank you in advance for your patience.
I recently cloned my hard drive to a new bigger drive using Macrium Reflect & following the instructions given in this article - How to Upgrade Your Existing Hard Drive in Under an Hour. I don't think I followed the instructions to a tee as I didn't get the same result as they did in the article.
ie: I was not presented with the option to Maximize the size of the new hard drive in order to take advantage of the new disk size & I still haven't figured out how to do that.
When the cloning was complete I unplugged the old had drive and booted up the new hard drive but ran into some problem & needed to use the Recovery media to fix the booting process. Which it did but I was then immediately given the This Copy of Windows Is Not Genuine message.
I noticed that my hard drive now had the System Reserved partition as a separate drive (f) from the C drive. Whereas before it had not had a drive letter associated with it. So I removed the drive letter via Disk Management.
I tried to just go back to my old hard drive but there was a problem with that booting up now & I used the Recovery Media to repair it & when it booted up it also now gave me the This Copy of Windows Is Not Genuine (TCOWING). I also recall seeing (I don't remember exactly where now, when looking at the drives liste... Read more

A:'This Copy of Windows Is Not Genuine' error after hd clone

Welcome to our forum YRobdogg

You will need to install a proper Windows 7 using the proper COA key to activate properly.

From your log.






Quote:
Windows Product ID: 00426-OEM-8992662-00400 Windows Product ID Type: 2 Windows License Type: OEM SLP


You have a OEM/SLP key from a Dell computer on a computer with a MSI retail motherboard.
This makes this Windows 7 installation a counterfeit on this computer.

I really don't know what a [TCOWING] is.

You will also need a proper install and activation of Office.
From your log.






Quote:
Microsoft Office Enterprise 2007 - 103 Blocked VLK

2 more replies
Answer Match 60.06%

I have read read multiple threads over the past two months since I started having this issue. None of the fixes I have seen worked, so I finally decided to use this forum. I have owned this computer since 2010 with no issues until September of this year.

Any help would be greatly appreciated.



Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: N/A, hr = 0xc0000022
Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7
Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=
Windows Product ID: 00359-OEM-8992687-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7600.2.00010300.0.0.003
ID: {1E847707-02FA-4E79-9790-C34E68855942}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7600.win7_gdr.110622-1503
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAE... Read more

A:Another Windows Not Genuine thread Error 0x8004fe21

Please run the following commands, and post the results.

REG QUERY HKLM\SYSTEM\CurrentControlSet\services\spldr /S
REG QUERY HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_SPLDR /S
REG QUERY HKLM\SYSTEM\CurrentControlSet\Enum\Root\Legacy_SLSVC
REG QUERY HKLM\SYSTEM\CurrentControlSet\Enum\Root\Legacy_SPPSVC

They may show something
Here are some instructions to make life easier
1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.

9 more replies
Answer Match 60.06%

Hi everyone

I think that this is a popular error among win users. turned on the laptop to find not genuine message

I have used many key extractors to no avail.

The unfortunate thing is that my COA sticker is faded.

I have some registry backups, backup files, and toshiba hdd recovery files but i dont know if its possible to extract the key

have run malwarebytes in safemode to find monetizer and tarma PUPs

A:Windows not genuine Error-COA sticker faded

Please post an MGADiag report - without that, we're just guessing in a data-vacuum.

Please follow this tutorial and post an MGADiag report - then we can see what the problem is.

http://www.sevenforums.com/windows-updates-activation/234159-windows-genuine-activation-issue-posting-instructions.html

Ignore errors produced when clicking on the Copy button - they simply mean that the tool could not create the backup files for some reason. The data is still copied to the clipboard for pasting to your response.

Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!
http://www.microsoft.com/en-us/howtotell/Hardware.aspx

9 more replies
Answer Match 60.06%

Hello

An error message appear when I restart my PC. Windows is detecting that I don't have a valid licence????

I own a valid licence and it was installed about 4 years ago. The licence as been bought from Microsoft online reseler as an upgrade, so I don't have the disk

How can I resolve the problem

Martin

A:Error message: Not a genuine Windows copy

follow this here and someone will try to help you out.

3 more replies
Answer Match 60.06%

Hello, i have an odd one, this is a corporate environment, i have deployed 150+ PC's to Win 7 from XP using Windows Lite touch deployment method with no issues until now...

My last site i had two 'non genuine' issues one seemed to sort itself out by itself... the remaining one i have deployed at least 30 of with (ie with the same configuration Intel DQ45 x32)

oh i have tried the stop service... rename tokin.dat .. start service.. etc.

let me know what you need...


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: N/A, hr = 0x800700b7
Windows Product Key: *****-*****-2VJC9-XBBR8-HVTHH
Windows Product Key Hash: k/l/EMDQdwK9OvdCkPtHG1YdosE=
Windows Product ID: 00392-918-5000002-85416
Windows Product ID Type: 1
Windows License Type: KMS Client
Windows OS version: 6.1.7601.2.00010100.1.0.004
ID: {20CF6A98-2823-4336-A8EC-2ECF97D953A8}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Enterprise
Architecture: 0x00000000
Build lab: 7601.win7sp1_rtm.101119-1850
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Si... Read more

A:Another Win 7 ent b7601, this copy of windows is not genuine, error

when I run SLMGR /ato i receive error 800700b7 Cannot create file when that file already exists
if I run slmgr by itself it brings up the help file
SLui brings up the same as /ato
if i try to go online to register it downloads the hot fix but fails to install

9 more replies
Answer Match 60.06%

Yesterday I suddenly started getting popups every so often about my copy of Windows not being genuine. I haven't made any software or hardware changes recently so I'm not sure what the cause could be. I'd appreciate any help, thank you.


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE22
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-22K6H-WFVWK-KFBY3
Windows Product Key Hash: lET7xRM7cdGyqHTPpCqEFdAYU+4=
Windows Product ID: 00359-OEM-8703415-26817
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {10F13336-F009-4484-A596-1F1C6EA2F52D}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/... Read more

A:Getting Non-Genuine Windows Popup - Error: 0x8004fe22

Quote:
Tampered File: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui


Please run a full CHKDSK and SFC scan....
Click on Start > All Programs > Accessories
Right-click on the Command Prompt entry
Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.
At the Command prompt, type
CHKDSK C: /R
and hit the Enter key.
You will be told that the drive is locked, and the CHKDSK will run at the next boot - hit the Y key, and then reboot.
The CHKDSK will take a few hours depending on the size of the drive, so be patient!
After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot) - then run the SFC.

SFC -System File Checker - Instructions
Click on Start > All Programs > Accessories
Right-click on the Command Prompt entry
Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.
At the Command prompt, type
SFC /SCANNOW
and hit the Enter key
Wait for the scan to finish - make a note of any error messages - and then reboot.

Upload the CBS.log file (compressed, please!) to your reply - also post a new MGADiag report.

1 more replies
Answer Match 60.06%

Code:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: 0xc004c4a2
Windows Product Key: *****-*****-YG69F-9M66D-PMJBM
Windows Product Key Hash: /kehptF9HHVxM5d8dUnqgcfndXw=
Windows Product ID: 00426-OEM-8992662-00497
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {9C6D44D5-61A3-4C14-B779-CA8B98265CB4}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: Windows 7 Ultimate
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->... Read more

A:Windows 7 Build 7601 Not Genuine Error

The Key in use is an MSDN Key from a not-for-resale MSDN account.
Unless you are an MSDN subscriber, you are not entitled to use the Key – and whoever sold it to you was not entitled to do so.
You need to claim an immediate refund from the vendor - do NOT accept the offer of a new key (all they are trying to do is to get past the 45-day claims window or avoid you sending the evidence of their crimes to the authorities)

Please read the following posts.... .................................

http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/a2444f34-0aff-4f29-a8ac-67e28b0c0285

and

http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/309bb621-92d5-43d6-98c1-2bb51b35607f

The pirates have got VERY good at this over the past few years, as the price of equipment for manufacturing the packages drops, and as factories open in less well-policed countries.

see also this post....

http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/46a58748-5a64-41ff-b7f4-f6d3b47beca9
Also - have a look at this video....
http://www.youtube.com/watch?v=hzqNNiOM0cs

3 more replies
Answer Match 60.06%

Hi.
Almost a year ago I purchased a Toshiba laptop that had Windows 7 preloaded on it. For the past two weeks I have been receiving error messages that say my copy of Windows is not genuine. It crashes frequently and when I tried to do a system restore, the only restore point is the previous day. I am not very savvy when it comes to fixing these problems, but I did search the forums for advice and tried to run the Diagnostic Tool and here are my results. I really need to get this problem fixed as I do my homework on the computer and this is slowing me down. Also the computer has been very slow lately. Even when I run Microsoft Essentials to clear up any problems, it does not find any. Please help.
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-4F8HK-M4P73-W8DQG
Windows Product Key Hash: Xs1iQgVeo0C+sObJxS7eu+FuBPQ=
Windows Product ID: 00359-OEM-8992687-00057
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7600.2.00010300.0.0.003
ID: {96B5BBCB-B6EB-48F4-8C18-E4ECFA80AAEC}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000000
Build lab: 7600.win7_gdr.100618-1621
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version... Read more

A:Windows not genuine, build 7600, error

6 more replies
Answer Match 60.06%

HI My computer has been getting a popup saying that this computer is not running genuine windows. Can anyone help fix this?

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: N/A, hr = 0xc0000022
Windows Product Key: *****-*****-4F8HK-M4P73-W8DQG
Windows Product Key Hash: Xs1iQgVeo0C+sObJxS7eu+FuBPQ=
Windows Product ID: 00359-OEM-8992687-00057
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {9A564245-B93D-4A70-A62A-FC7C51B3ACE8}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80... Read more

A:Not running genuine Windows Error message

Please run the following commands, and post the results.

REG QUERY HKLM\SYSTEM\CurrentControlSet\services\spldr /S
REG QUERY HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_SPLDR /S
REG QUERY HKLM\SYSTEM\CurrentControlSet\Enum\Root\Legacy_SLSVC
REG QUERY HKLM\SYSTEM\CurrentControlSet\Enum\Root\Legacy_SPPSVC

They may show something

Here are some instructions to make life easier
1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.

9 more replies