Tech Problem Aggregator

Desktop Profile Folder gone

Q: Desktop Profile Folder gone

I need help to restore my user profile and also delete files that are not appearing
Now what happened was that my 60GB SSD drive C disk was almost full and I didn't know why since I do try to keep it as empty as I can.All folders were nearly empty except I saw that in my users folder,specifically my profile folder there is 21GB of space taken in it,but when checked,all of the folders inside there barely all sum up around 4GB.
I did not know where to search or how to find the hidden files.After I right-clicked and went to Properties on the folder to search for any kind of settings or advanced tools to help me find what I am looking for,I really thought it was a good idea to mark "Hidden" in atributes and click "Apply"(big mistake)witch afterwards all folders disappeared except "Documents" and "Favorites" and most of my desktop icons also became invisible. Nothing was deleted since my profile folder still has 21GB of files in it along with the Desktop icons that disappeared but are still there(when I try to put a folder back to my Desktop it says it already exists there).
A bit later my profile folder also disappeared but the general "Users" folder still has 21GB of files in it.

So my question is,how can I retrieve my profile folder and retrieve all of my desktop icons that are gone and also how can I find that 16GB of files I can't see?

A: Desktop Profile Folder gone

Hi, welcome to the Forum.

I assume you can still get your computer started. Click on the Orb Button (the Start Button) down in the LH corner of the screen & select Computer. When that opens click on Local Disc (C. This should open a list of files, so double click on Users, when that opens double click on your user profile name that may have a small padlock on it. That will open a list of files & one of them should be Desktop. Right click on it & select Properties & under the General tab untick hidden.

You may need to do that with any other folders that you may have hidden.

If you want to find out what is taking up space on your SSD down load & install TreeSize free. I use it & find it very helpful for diagnosing what is taking up space on the hard drive.

JAM Software - Windows Freeware

1 more replies
Answer Match 57.54%

I am trying to rename a user profile under C:\Users (I am logged into the Administrator profile on my computer), and am getting an error that the folder or file is in use, so I cannot rename it.

I have tried multiple options to fix it after researching online:
I tried ending the "explorer.exe" process, and then restarting it via "new task" in task manager. It was suggested that this would "unlock" the file or folder for a short period of time. It did not work for me.
I tried clearing both my recycle bin and my "Thumbnails" folders from Disk Cleanup. That also did not work for me.
I was going to try to disable thumbnail caching temporarily by following instructions online, but the computer was unable to locate "gpedit.msc".
Could anyone advise? This is a very important step of a process I'm being worked with on in a separate thread and I cannot proceed until I have renamed this file, and am afraid to restart the computer since I've just done a "takeown" command on this Administrator profile.

A:Unable to rename user profile folder under Administrator profile

Boot into Safe Mode and try again.

6 more replies
Answer Match 52.92%

HELP! I've accidentally moved my Documents Folder into my user profile folder by mistake and now i have a mess. basically I now have a folder that goes something like this: c:\users\documents\ and it contains a duplicate of everything that was already in the desktop\username\documents folder except now I can't rename or delete my user profile I don't have a restore point to go back to what can I do? any help would be very much appreciated please!! Thanks!!

A:Moved Documents Folder to User Profile Folder

You could try to open another user account. I think that would be a possible way to solve your problem.

9 more replies
Answer Match 50.82%

we had a windows server 2008 Domain network.
now we have deployed a brand new windows server 2012 R2 forest.
so we must disjoin client computers from previous domain and join them to this new domain.
when users of this new domain login to their computers, new profile folder is created for them (e.g. c:\users\u1.newdomain.lab, but this folder definitely doesn't contain their previous profile folder contents (desktop, documents, App data....)
what is the best solution to migrate user profiles from each previous user to related new user without any problem ?
i tried copying the entire profile folder of each user & replace it on the profile folder new user, but some problem arises, when this new user tries to login using this replaced profile folder.
i am not sure is it right forum to ask user profile related question?
thanks in advanced

More replies
Answer Match 48.3%

A twist on the creation of user folders on a drive other than C: in Win 7 Ultimate. Does anyone know if one could designate a user folder location such as E:\Data instead of using the users name and being a subdirectory of "Users". I am the ONLY one on my computer - and it would seem much easier to look to the top folder in the E drive than clicking thru E:, users, name, documents, project. I fully realize that I can set up shortcuts, but when you are in an application that wants to place a file somewhere else and presents you with an explorer windows it is a pain. The only method I thought of is using redirection with symbolic links. Every time I try to use symbolic links, I end up with something other than I anticipated. Any ideas would be appreciated - setting up new machine so anything goes!

A:User Profile folder - static folder instead of created by user signon

User Profile - Change Default Location - Windows 7 Forums

1 more replies
Answer Match 48.3%

If I want to save a word doc or a downloaded program whatever it is to my desktop that is where it goes, except all of sudden it doesn't, Take a word doc and it just did it for a program to. when the word doc is done I go to file>save as>the make sure desktop is in the dropdown box and clicked on and then name the doc and click save. I have did it a million times, but now, instead of showing up my desktop I have to go into my computer>C drive> my documents>owner> then desktop and there it is, I can cut and paste it back to the desktop but why all of a sudden is it saving it there?

A:Solved: Windows XP SP2-save to desktop-saves it to the desktop folder not the desktop

6 more replies
Answer Match 48.3%

So I am trying to figure out how/why this is the way it is. I have a user that has their desktop as a folder (quicklaunch style) on their taskbar. There are no desktop icons on the actual desktop and any new icons created by installing a program or dragging and dropping to the desktop are moved to this idiotic location on the taskbar.

I have checked the registry and Shell folders appear correct.

I have a feeling that a previous user has used something similar to Tweak UI and changed this and now it has me scratching my head. Any suggestions on restoring this desktop?

A:Desktop Folder on Taskbar - New Desktop Icons go to this folder?

right click on the taskbar to toolbars/uncheck desktop.
it was creating a toolbar of the desktop folder.

1 more replies
Answer Match 47.88%

OK, i have a win7 installed on main drive, added a mirored array as d: and pinted windows to store my docs and everything on that drive in case of failure.

I did have a c: drive issue and had to reinstall windows 7 again, on completion i found that the "my documents" folder on the mirrored drive had just disappeared.

I'm not sure if it's a security feature or something, but my username is different now since reinstalling. Of course this data is important, i've tried showing hidden folders but to no avail.

Any help appreciated.

A:Profile folder gone!

Hi introuble and welcome to SF!
Try Recuva. Select drive D. In the end of scan process, select only what you want to recover. Let us know the results.

5 more replies
Answer Match 47.46%

Hi, if someone wants to change the name of user account, I think it is only logically that he wants also change the user profile folder name, isn't it? But how can we do that? is it possible?

A:User profile folder

Hello Zuu,

You could use the tutorial below to also properly change the name of the C:\Users\(user-name) profile folder. The procedure is the same in Windows 8.

User Profile Folder - Change User Account Folder Name - Windows 7 Forums

Hope this helps,

8 more replies
Answer Match 47.46%

Can anyone help me access a folder that is protected. I had two hard drive in my pc, and the one with my operating syetem Win XP crashed some how and I was unable to run the operating system again due to some error message that was not fixable. So I took the main drive with WIN XP on out and formatted and installed XP on my second drive. So my second drive is now the drive with my operating system on. I put the first drive back in my pc and it still gets picked up with all my files on it, although I am unable to access the ones I require, ie. the ones in my profile id as it was password protected. Anyone know how I can access this folder, I know the password and security question answer but I cant copy or paste it and it doesnt ask me for a password, just says "Access is denied". Any help would be greatful as its got loads of documents on it I dont really want to lose. Thanks

More replies
Answer Match 47.04%

Hello all,

It rarely ever gets to the point where I need to consult outside for PC related issues but here it goes..

I restarted my PC after doing a standard hard disk defrag, I when I got the vista load screen I noticed it was indeed slower than usual. After finally getting to the desktop I noticed only the recycle bin icon was present and the windows start menu was in "Classic" display mode. The error message popped up as following: C:\windows\system32\config\systemprofile\desktop could not be found The paragraph below instructed me to look for it manually on C:\ I quickly went to the SYS 32 folder and opened up the desktop folder and it was totally empty.

I already tried doing a system store via the start up disc (because I am unable to load any services while in the desktop) and it failed. Second thing attempted was the Vista CD's repair tool and it found no errors.

All my programs still show up on the drive but load very very slowly. Even surfing folders. results in a almost a 30 second wait.

Likewise, any services that require the manual security authorization fail because the security service itself is down. Attempting to access the system tools fails due to the same service error. I even tried opening REGEDIT.exe and it would not open.

I am totally clueless, I don't have any backups and the last thing I want to do is a full Windows clean install. It seems without that desktopfolder no services will run and the PC is barely usable.

I Was ... Read more

A:System Profile Folder Issue

Any ideas :-/

1 more replies
Answer Match 47.04%

[C:\Documents and Settings\LocalService\Application Data\Microsoft\Protect\s-1-5-19]
has over 900,000 files....

I have noticed, once I could see all the files (little over 900,000), that the the first filename datestamp goes to 11/23/2006 and the last one is 11/04/2007. Now, I have had this laptop two years prior to the first file and the file writing to this folder stopped about 3 weeks ago.
I can not backup my drive using Ghost because of failures scanning this folder. I can't virus scan because it takes over 10 hours. It is driving me crazy. I have renamed, changed attribute, moved this folder some where else and I am still afraid of deleting this folder due to the known reasons. It is related to the localservice account / group and I definitely don't want to loose all my installations.
However, a friend of mine at work recommend imaging this laptop and installing the image on a vmware and then deleting this folder and see what happens. However, I am afraid that the initial image processing may fail too.
Has anyone got back to you on this issue with some kind of a direction at all???
Any information will help.



More replies
Answer Match 47.04%

I'd like to set Firefox Profile Folder as an item in Windows Places Bar.

Common File Dialog Box - Customize Places Bar

The folder's name includes random characters assigned by Firefox.
Is there a way to set the item in the Places Bar to "Firefox Profile" (i.e. NOT "xyxyxy.default") without changing the folder's name?
Thank you.

A:Set Firefox Profile Folder in Places Bar

Hello Yaron,

You might see how it'll work by creating a shortcut of the folder with a name you want, save the shortcut to where you want to keep it at, then use the shortcut's path in the places bar to see if it will display the shortcut name instead of folder name.

Hope this helps,

2 more replies
Answer Match 47.04%

Hello All,

I have suddenly started to get the error message "can't find user profile folder" when I try to login into my DB Manager.

I am using Vista.

Any help appreciated.


More replies
Answer Match 47.04%


Just upgrded my systen to a PZ77 v pro mobo with 3770Kproc. on doing a clean install on a new HDD I am getting a user profile folder with a lock symbol on it. I am unable to install many third party s/w including mcafee.

Please help..

A:Locked user profile folder

for those who are going to tell me that i need to get ownership of the folder and so on, I have already tried to and failed. The biggest question is why was it created read only while doing a clean install of win 7.

2 more replies
Answer Match 47.04%

I just got my Sony tablet back from repair through the Microsoft store. In fact, it is a replacement unit, so the system is completely fresh. However they didn't use my preferred user name. The profile is located at C:\Users\Stephen, while I prefer C:\Users\Steve. Renaming the local account from Stephen to Steve didn't change the profile folder name.

What's the best way to fix this?

A:Rename user profile folder?

Hello Steve,

The best and safest way to do this would be to create yourself a new account named Steve to use instead, and delete the old account later while signed in to the new one.

Hope this helps,

2 more replies
Answer Match 47.04%


Long story short, I got a virus last week and received terrific help from CatByte. The link to that thread is below. Everything went well and my computer was running better than it had in years. CatByte suggested I do some further cleanup and maintenance to help keep me from getting another virus. I ran TFC cleaner and after that I couldn't open Firefox. I get the message that Firefox is still running and to close it before trying to open it again. There are no Firefox processes running. I uninstalled and reinstalled Firefox to no avail. When I did some investigating as to what the problem could be, I read that the profile lock could be the cause and when I went to find the profiles I discovered that the Mozilla profile folder is empty. I think the profiles are somewhere but they aren't in that folder. Any help in getting my Firefox up and running again would be most appreciated. Here's the link to the previous thread:

Thank you!


A:Mozilla Profile Folder is Empty

Don't use Registry Cleaners! See if yours is reversible or try a system restore if you have a restore point between fixing the problem and using the cleaner. If not, you can build a new profile without "hunting" for the old which is probably easier.

6 more replies
Answer Match 47.04%

(we have roaming profiles set up and usually when i create a new user i just copy an existing user and then i create a profile folder and copy a profile over but sometimes i forget to create the folder and when i log on as the new user, a folder is automatically created.

my question is how do i delete that folder? when the folder is automatically created even if i have the administrator take ownership i am still denied access.

we are running a windows 2000 active directory integrated domain.

thanks in advance for your assistance.)

A:(unable to delete profile folder)

8 more replies
Answer Match 47.04%

Hey Everybody am new here, and desperately need somebody's help with this problem, anyways 2 days ago my computer was acting up pretty bad so i decided to reinstall Windows XP without formatting the hard drive by just deleting windows XP folder and reinstalling it again, anyways before i reinstalled it my user account was password protected, after i finished installing windows i tried to go in the user profile folder of my old installation but it was inaccessible, access denied!, and that is where i had my important files. is there anyway to remove the password protection or to make windows use this folder as my current user profile folder. any feedback would be appreciated.

A:Reinstating user profile folder

more info...OS, what profile folder are you talking about? Have you tried creating a new administrator account, logging in with that, and then accessing the folder? All you might need to do is go into the folder properties/security, and give either your new account, or an administrator account priveledges to that specific folder.

1 more replies
Answer Match 46.62%

I've recently re-installed windows, leaving all files the same appart from c:\windows.
I want it to use my old account folder (c:\documents and settings\adam), it is currently using "c:\documents and settings\", is there any way to change my profile folder back to my old one?

A:Solved: How to change you're profile folder locations?

8 more replies
Answer Match 46.62%

Hi there everyone.. something crazy happened with my computer about 2 hours ago. I tried to log into the main user profile (Kelly) I use, but upon logon Windows gave me an error stating that the profile was already being used? Which was definitely not the case since I had just restarted my computer. After this happened, I was able to log on but all of my settings, etc. were gone! I found that all of my files where in the "Documents and Settings\blank(i dont remember what the name of it was)" folder and that the the profile Kelly was running off of the "Documents and Settings\TEMP" folder.After creating a new account and logging off of Kelly, I changed the name of the "blank" folder to TEMP, logged back onto Kelly and saw that everything was back to normal.Now however, I'm scared to log off of Kelly for fear that the files in the TEMP folder will get deleted, because isn't that what windows does? Somehow I need to change where the Kelly profile is storing it's files, and then rename the TEMP folder to whatever it needs to be, but I can't do this without logging off the profile because then the files in the TEMP folder will delete and I can't have that happen. Basically I have no idea what to do! Maybe if I could stop the TEMP files from automatically deleting upon log off? I would save the files in the TEMP folder, but because my music, etc. is stored there that would be saving over 30 GB somewhere and... Read more

A:Help! User Profile Files In Temp Folder

Use Windows System Restore to reset your system state to an earlier date such as yesterday or any date before the problem began.

You access System Restore by clicking start/programs/accessories/system tools/system restore.

It will not affect your data but if you downloaded any update since the restore date you will have to do it again.

Let us know.

2 more replies
Answer Match 46.62%

Today after I woke up I tried to log in using my laptop and it gave me a message saying "corrupted profile" or something like that, after a few seconds I logged in using this temp user folder

I need to fix this thing, I have tons of important files in this user profile

things I tried:

1. check disk, it just doesn't work, I tried running it under safe mode(Which doesn't work as well, as it gives me a temp user again), I tried doing it from the properties, and nothing worked, I restart and it just starts up as if nothing has changed

2. I created a new profile, now when I went to the users folder under the C: folder I couldn't find the profile's name that got corrupted

3. when I search for the name, and try to click on it I get the following message

4. I tried using the recuva program to find out if it's possible to restore all the files, but it just doesn't work

5. I have a system restore point from 9/9/2011 when my computer was working fine but I can't do this because it just doesn't work

I get the following message

it suggests me to do a check disk, but as I said this doesn't work

what are my options guys? why would windows 7 allow something like this to happen?


I went to this folder

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\

and there is a key named


when I click on it, it has information about my corrupted profile, can this help?

A:Corrupted profile now I'm using a temp folder to login, how to fix it?

I runSFC /scannow, booted using safe mode and opened the cbs log file, after searching for autochk.exe I found these things


2011-09-15 13:41:23, Info CSI 00000034 [SR] Cannot repair member file [l:22{11}]"autochk.exe" of Microsoft-Windows-Autochk,

2011-09-15 13:41:24, Info CSI 00000039 Hashes for file member \??\C:\Windows\System32\autochk.exe do not match actual file [l:22{11}]"autochk.exe" ::

and tons of other errors about this executable file

can this be the reason why the chkdsk is not working?

i searched for this file and when i try to run it i get this message

guys please, i really need your help, i need these files...
edit: i run chkdsk in read only mode and this is what i get

8 more replies
Answer Match 46.62%

First let me provide a little background... The computer I am using was previously a university laptop and because of that it remained a member of the university domain long after I left the school (and the physical network). Last night I decided to separate my machine from the domain by changing it to a Workgroup instead. After doing this (which required I clear the 'administrator' account password from the machine) my primary user 'ntaylor' which was imported from the domain was removed from the list of available users on the machine and I became unable to log into it because it did not represent a valid local profile. I have since created another 'ntaylor' and Vista created a profile folder for it called 'ntaylor.V2' under 'C:\Users'.

If at all possible I would like to remap the profile directory 'C:\Users\ntaylor.V2\' to 'C:\Users\ntaylor' so that I may resume using my account with all of my settings. I haven't reformatted in almost a year so manually migrating my settings would force me to reconfigure a completely unreasonable number of applications.

I read this guide: and it is kind of the right idea except for the fact that I am not moving any directories and I am only remapping registry data for a single user. I'm thinking if I just do a find and replace 'C:\Users\ntaylor.v2' with 'C:\U... Read more

A:Changing the Profile Folder of a Single User

10 more replies
Answer Match 46.62%

I am puzzled why, as far as I can tell, everything else seems to be there except this one single folder.

This is what happened: I run registry cleaner section in Ccleaner, and following that it was giving me an error message that the locally stored profile can't load, and it could only log me on with a temporary profile. Needless to say, I could not access any of the things in my profile.

I took my computer to the service place, but first nothing was done for 3 days (3 very painful days without my computer and being worried about the fate of my things on it...) and then the IT guy did work on it some, but I don't know what he did and I don't think he did much or didn't get far in any case, because when I picked my computer up there was no difference.

After that I was searching for some answers or suggestions on various forums etc. I tried system restore but it could not restore it. Then I ran chkdsk and it worked, it repaired one file (ntuser) and then my profile loaded back, looking like it always did before, except that as far as I was able to remember, one single folder is missing.

I looked in the hidden files and folders (by doing: windows explorer : tools : folder options : view tab : check show hidden files and folders : uncheck hide protected operating system files : OK) but I don't see it there.

The folder I am talking about was probably quite large, containing many sizable word documents and a number of pdf files. I think it was in "my documents&... Read more

A:After restored profile, one large folder is missing

Have you tried using Windows' search tool to search for the folder or files found inside it?
See if this software reveals anything...

6 more replies
Answer Match 46.62%

I had an install of XP that became corrupt so I installed XP ontop of the same partition [without formatting] hoping to retreive my data. Unfortunetly, when I boot up, I realize that my user profile folder [c:\Documents and Settings\JASON] is still intact but I cannot access it [message="[dir] is not accessable. Access denied"]. I cannot open the folder, search it's contents or even delete it. I cannont create a new user profile with the same name / password on this install either.

At this point losing the data isn't even that big of a deal. I'd just like to get the space back since my hardrive is full. I've tried booting the computer from another install of XP on another drive. Both opening and delteing the folder was not an option.

Does anyone know how this folder is protected and how to defeat this protection? I know that I could back up data and format the drive and reinstall the OS but that is such a hassel.

Any ideas?


Try following the same procedure outlined here:

see post 8

1 more replies
Answer Match 46.62%

The keyboard settings in my user profile are corrupted, so I have tried to follow the instructions I've seen here and on MS for creating a new user account and copying files into it. The problem is that I cannot open the old user folder in Windows Explorer if I am in another user account. In fact, I can only see the folder from opening the hard drive, but I can see (and open) the other user account folders just by opening Explorer. All accounts are ADMIN, no passwords on any. Windows XP Pro SP2 - was updated from 98. When I try to open the folder from any other account, I get "Access Denied." How to get around this?

A:Corrupted User Profile - Can't open Folder

I would run a chkdsk/f and see if it fixes any corrupted files.

3 more replies
Answer Match 46.62%

I just had to reinstall windows. But before that I took a copy of my Users\[Username] folder. Is it dangerous, may cause instability if I directly copy and overwrite files in the fresh user folder with my backup? I'll install most of the applications on my old windows so those programs may use data and settings stored in my old profile.

A:is it dangerous to copy user profile folder?

It's OK to backup by copying User folders or named User Account folder, however to copy the files back in, open each individual User folder (Docs, Pics, Music, Downloads, Desktop, etc), from the Organize tab Select All, then drag the group to the corresponding User folder in the Explorer bar at left.

Make sure you don't release left click while dragging until the Explorer bar stops unfolding and it confirms in the hypertext your destination folder.

The reason you must do this instead of paste the actual folders in is because these are System Shell folders and the fresh install will have it's own set which cannot be overwritten.. So it's best simply to copy the contents over instead.

Someone else may know a workaround that will replace the shell folders with the ones you copied, but I wouldn't want the hidden AppData folders anyway since these are a corruption path into a fresh install.

Other tips for getting a perfect Clean Reinstall - Factory OEM Windows 7

1 more replies
Answer Match 46.62%

Hey, All.

I was just browsing with firefox yesterday and then a blue screen occurred. Blue screens were not new to me since my hard drive is getting really old and I believe the blue screen was caused by my deteriorating hard drive.

Anyways, after rebooting windows ran check disk but as it was running I saw something new from my normal check disk blue screen recovery runs. It was doing something called "File cross linking" I did not know what it was so I just let it run. But after a while it stopped the cross linking thingy because hard drive space run out (my hard drive had only 4 gb of free space remaining).

It then exited the check disk and after I logged in to windows, I ran firefox. To my surprise all of my tabs, addons, bookmarks, etc. Were gone! But I was not really affected of this since I keep a back up folder of my profile folder so I just simply copy and pasted the back up unto the profile folder. I then ran firefox again and all off my things were back in order. So my problem now is that windows was telling me that free space remaining was really few. I cleaned with ccleaner, and then looked for the mysterious file or folder that ate up 3 gb of my remaining 4gb remaining.

I found out that the folder that ate up the memory was the firefox profile folder. I then uninstalled firefox and then the 3gb that the folder ate halved.

I tried deleting the whole Mozilla folder inside my application data directory, but I couldn't. I kept getting a "C... Read more

A:Cannot Delete Profile Folder after Uninstalling Firefox

16 more replies
Answer Match 46.62%

I am networking, among others, 2 Win7 machines and 1 Win8 machine. One of the Win7's used the same user name and password as the Win8 machine. I wanted to fix it so that the two usernames and passwords were different--specifically I wanted to alter the Win7 user name and password. I though first about just changing the username on the Win7 machine, but recalled that doing so would not change the related user profile folder name in C:\Users. I could not recall how to do so. I found this tutorial on our Windows 7 forum. From a thread on the our Win 8 forum, I learned that the procedures of the tutorial also apply to Win8 (maybe there is a related Win8 tutorial that I didn't find).

After reading through the tutorial, I was uncertain about a few things and also could not figure out why proceeding as described would be advantageous in regard to what seemed like an easier way to get at least mostly the same result. So, instead of using the tutorial,

1. I added a new (administrative user--the level I wanted) having the user name and password I wanted.
2. Copied the files and desktop items (shortcuts and a few folders) I would need from the old account/desktop to the new account/desktop.
3. Did minor desktop customization on the new desktop (I usually don't do much theme-wise.
4. Deleted the old account, and all was good once I joined my HomeGroup and shared a few not HomeGroup items. The stage now is set to do an a Win7, Win8, Lion, and Mt. Lion networking experiment that I am i... Read more

A:Change User Profile Folder Name in C:\Users

Hello znod,

I agree that it is best and safer to create a new account instead of trying to rename the old user profile folder.

The tutorial is just how to do it if one really wants to, but I do have the note at the top of the tutorial that would be best to create a new account instead.

5 more replies
Answer Match 46.62%

Hi everyone!

I really changed the default location of all my Existing, newly,public user account's profile folder to another new location.
However, there is a default user account's profile folder is still in the default location '%SystemDrive%\Users\Default'

*This user account is for what?

Besides, the most strange is that the modified date of this folder as the screenshot below shows is very old, although I have installed the windows very recently in 5/01/2013.

Also, all the files and folders inside main folder 'default' are dated as '17/03/2009' as the screenshot below. However, the one highlighted is dated recently.

Even my laptop wasn't purchased at this date '17/03/2009'; however it was purchased in about 2011.

Finally, is it recommend to change the default location of this user account to another locations then I delete this and all its content?

A:What is the default user account's profile folder for?

This is a last resort user profile if any other profile will fail to load.
Do not worry about it. Moreover, it is better not to touch it.

In case of any hardware or software failures with your newly, public user account profiles that Default profile will help you at least to login into your computer. The date is off because it was copied from the one when that particular version of Windows was created.

Recommendation: keep it and DO NOT change it's location.

1 more replies
Answer Match 46.62%

OK, I'll try and cover everything leading up to issue to give complete idea, so bear with me here as it started with a snowflake and now this giant snow boulder is barreling out of control.

Originally Win 7 Ultimate started having issues that could NOT be repaired regardless of method. Decided to wipe a Win XP HD and load a fresh Win 7 there, as this allowed me to keep all old info which I can access from the "New Win 7" OS. For the record, I have TWO HD, both with Win 7 (New and Old) Ultimate loaded, and BOTH drives are partitioned.

While on the "New" OS today, I had to access the "Old" HD via selecting the drive from the New OS as I needed to manually copy a text file over. So I had "Users" folder open, then selected my old administrator folder. While in there, saw a bunch of files that weren't familiar (I've show hidden files active for years and not sure why I never noticed them before). I clicked the rename option on the 1st NT.LOG file and opened Chromodo, pasted it in there to do a quick search on what it was, then when I went back to the "Users" folder, my old Admin. folder was completely missing? It's supposed to be locked (folder with lock icon next to it), so NO idea how it was even able to get moved or how it was moved/deleted? Even if the LOG file was inadvertently renamed, I'm completely BAFFLED how that would erase the entire Administrator folder.

Anyways, tried reopening the drive thinking maybe it was... Read more

A:Missing Administrator Folder profile Win7 Ult.

Also, while copying the Old Admin. folder from the Default folder BACK to the Users directory, while the copying was commencing, a popup appeared asking me to "Back up your file encryption and key"? A quick search suggests something was encrypted in the admin. folder, which caused the box to appear. BUT, since the encrypted files are presumably on the old OS folder, how in the world is the "New" OS able to decrypt them? Let alone encrypt them?

The box is still open by the way. If I click "Back up now" and save to a local media, would that corrupt anything? Meaning if it creates some kind of key for the old OS, will it get confused and NOT work with current OS?? Does that make sense?

6 more replies
Answer Match 46.62%

I have problem after rename users profile folder like c:\users\ABC change to c:\users\XYX. The problems are :
1. can't search from start menu
2. can't bookmarks in google chrome
3. many program missing in start menu
4. after delete the shortcut which i don't want in start menu, it's still there

I already rebuilt system indexing, delete registry key but the problem still can't be solve...
Please help me to fix all this problem...

A:How to fix the problem after rename users profile folder

Hello Suzik0n, and welcome to Seven Forums.

How did you rename the user profile folder?

If you are able to, log on to another administrator account (step 4 at link below), and see if you may be able to pick up at step 9 to change the registry settings to match the renamed folder since you already renamed the folder.

User Profile Folder - Change User Account Folder Name

Hope this helps,

3 more replies
Answer Match 46.62%

Hi there,

I recently downgraded from Windows 10 to Windows 7 Ultimate SP1 x64 and on installing Windows 7 I made a spelling error in the name of my profile. I followed a tutorial thread on this site that help me change my profile folder name in directory C:> Users>"User Name" which was a complete success however now I have an issue where the folder of my old profile name gets recreated constantly when I install new software like Dropbox or anything.

How do I fix this?

A:Old User Profile Folder Being Constantly Recreated

Run: netplwiz
See if you can rename with this.

1 more replies
Answer Match 46.2%

Hi guys,

I hope you might be able to help?

I recently had to reinstall Windows XP Pro after my PC crashed.

I can see my original profile folder (the profile I used before the crash) under 'C:\Documents and Settings' but every time I try to access it, I receive the error 'Access is Denied'. This was my primary profile & I'm very keen to get at the data contained in it's 'My Documents' folder.

I can access other folders I had created before the reinstall without problem, including that of another profile I created.

However, I cannot access that of what was my primary Admin account.

Any help would be very much appreciated. I really do need to get at the data because, like a complete idiot, I'd forgotten to backup for 3 months prior to the crash.

Thanks very much for any help,


A:Reinstalled Windows - Can See but Not Access Original Profile Folder

Because you've re-installed Windows you are now using a different account (even if it may have the same name as the old account), so Windows now thinks your old profile belongs to someone else, hence "Access Denied" to protect that person's privacy (Windows has no way of knowing you are that same person). What you need to do is take ownership of that folder by editing the security permissions:

3 more replies
Answer Match 46.2%

My older xp computer's power supply went bust and destroyed the motherboard. Thankfully, the hard drive was ok. When I bought a new computer I put the old hard drive into an external enclosure and connected it to transfer files over. When I opened \Documents and Settings\profile I got some message about needing permission to open the folder but after a minute or so the folder opened. After disconnecting the drive, if I open the user folder on my new computer and turn off "hide protected operating system files" there are shortcuts to the profile folders on the disconnected drive. Any idea why this happened or how I get rid of them?

A:Opening old xp profile folder leaves hidden files

Assuming that the new computer is running W7, it does not use Documents and Settings like in XP. Where you see Documents and settings in W7, it is merely a junction, rather than a folder. It is not clear whether you actually transferred the files to the new drive or not, but I suspect that you didn't, and that is why it is still pointing to the old drive. How did you transfer the files, where did you put them and what kind of files are they in general?

7 more replies
Answer Match 46.2%

i am using a limited profile on the computer

i guess i went to the wrong website because a bunch of virus files got put into the computer

and 73 others got put into WINDOWS and system32 and some other folders

i fixed the problem by creating new files with the same names and overwriting the virus files with my madeup files

but i dont understand why a limited account is able to create files in these locations?

A:> Limited Profile INSTALLS Files Into system32 folder

Welcome to TSF

To get Expert Help with malware removal:

I recommend that you read this article… "Simply, click on the links to be re-directed.

"Having problems with spyware and pop-ups? - First Steps";

Please follow the instructions very carefully; then, post all the requested logs and information; as instructed, in the
HiJackThis Log Help Forum.

Please ensure that you create a new thread in the HiJackThis Log Help Forum;
not back here in this one.

When carrying out The 5 Steps,

if you cannot complete any of them for whatever reason, just continue on with the next one until they are all completed.
However,it is extremely important to make mention of the fact that you could not complete any of the steps in your post to HiJackThis Log Help Forum.

where an Analyst will assist you with other workarounds.

Once done, please be patient, as the Security Team Analysts are usually very busy; one of them will answer your request as soon as they can. .

After your system has been verified as clean, if you are still experiencing those problems come back here and we will assist you further.

2 more replies
Answer Match 46.2%

I know this seems like a trivial thing, but just curious if anyone can figure out why it broke.

Originally, I went into C:\Users and went into the Properties of my profile folder. Went to the Customize tab, then Change Icon and chose a custom icon.

After doing this, when I would click on the start button and hover over my name in the upper right part of the start menu, the icon would change to that of my custom icon (visual explanation of what I mean:

Anyway, now the problem... it worked fine for several months, then it suddenly stopped showing my custom icon. As you can see in that picture it went back to the default generic icon when I hover over my name.

So I go back into the Properties of my C:\Users\David folder, back to Customize, but then beside the Change Icon button, the sample of what it will look like still shows my custom icon, yet it's not displaying anymore. For giggles, I click change icon and again browse to my custom icon, and hit OK on everything. But it's just not working.

I've tried choosing to restore the default icon option, and then change it to something custom again. I've tried different custom icons, Ive tried using native windows icons. In the GUI it appears as if my choice was taken, yet on the start menu the icon continues to just be the default one.

Just curious if anyone would have any suggestions. TiA!

A:Cant change my user profile folder icon anymore.

Hello Club,

You should be able to change your user profile folder's icon using OPTION ONE in the tutorial below through the Desktop Icon Settings dialog instead.

User Folders - Change Default Icon

Hope this helps,

1 more replies
Answer Match 46.2%

Hi All,

I just recently got a new bigger SSD to use as my boot drive. I wanted to move my User Profile over to my secondary HDD to help save room on the SSD. I used Brink's tutorial User Profile - Change Default Location (which was great by the way) in order to do this. Everything worked out smoothly until I went to delete the old user profile folder.

When I go to delete the folder a window pops up warning me that the file is shared (which it isn't) and asks me if it is OK to continue. Once I click continue another window pops up and informs me that the action can't be completed because the folder is open in another program. I can't seem to figure out what is open. I have tried using different administrative profiles and rebooting the computer multiple times but nothing seems to work. I was however able to delete the folders inside the user folder (Documents, Pictures, Music etc.) without any problems.

I was wondering if anyone else had this problem and if there is a way to fix it? Any help would be much appreciated and please let me know if anymore information is needed.

Thanks in advance,

A:Cannot Delete User Profile Folder in Previous Location

The C:\Users folder contains hidden critical folders (and files) that cannot be moved or deleted.

9 more replies
Answer Match 46.2%

Hi All,

Im trying to install AT&T application which is a profile based application. Means it installs in the user profile directly instead of other location.

My Problem is user dont have the admin access, either i need to use my ID or administrator ID. Which installs application into Appdata\Local folder which wont be accessible by other users.
How to i enable the application for other users as well without providing admin access

A:Installing profile based application in other users folder

What ATT app is this? If it's for accessing the internet then that doesn't require any installed program, just plug in the wire or access wireless signal via icon in SYstem Tray. Any installed program beyond this for this purpose is bloatware.

But once we know what the program is for exactly we can help you better.

3 more replies
Answer Match 46.2%

First of all: I am familiar with that my thread should have been asked in the Win 10 Forum. However, since I don't like now to sign up a new account in Win 10 Forum and also this thread is related to both systems Win 7 and Win 10, I posted my thread here.
I always prefer this partition setup:
First HDD:
- C for the OS
- D recovery partition (often hidden)
- E for personal files (so you have to move your special folders 'Documents, Pictures, Downloads etc. there and preferably your mail etc. Anything that can change on a daily basis).

- I was having Windows 7 Home Premium 64-bit installed on C:
- In windows 7, I moved all existing user account profile folder from the default location(C:\Users) into (D\:Users) in both the Windows explorer and in the registry. by following the Brink's explanation

- By following Brink's explanation, I moved all newly created user account profile folder from the default location(C:\Users) into (D\:Users)

- I moved public user account profile folder from the default location(C:\Users) into (D\:Users)

- I was working well with this partition setup.
- However, I have now installed a new fresh of Windows 10 Home 64-bit in-place the old Windows 7 Home Premium 64-bit(in the C partition).
My question is: Can I do the same thing with the Windows 10?

A:moving all user account profile folder from the C:\ to another inWin10

Could anyone please reply to me?

6 more replies
Answer Match 46.2%

Just joined this forum recently, so this is my first post. Anyways, I've been looking online for a method to simply delete the folder of an old user profile in C:\Users. I have yet to come across a successful method. The message that appears when I try to delete the folder is "You require permission from ('computer-name'\Administrator to make changes to this folder". Any proven methods or tips? It's not a big problem or anything, just a mere nuisance.

I also wish to rename my active user profile folder to something else...

More replies
Answer Match 46.2%

I created my profile after changing:

HKEY_LOCAL_MACHINE/Software/Microsoft/Windows NT/CurrentVersion/ProfileList/ProfilesDirectory
to "D:\"
therefore my profile is now D:\username.

while everything else works as expected, all metro apps crash immediately after starting (I click, animation: colored fullscreen with logo in the middle, and back to the tile screen again).

I can replicate this every time with contacts, mail, weather, messages, etc.
changing profilesdirectory back to C:\users, removing my profile folder (via extended system settings, not removing the account itself), fixes the problem, but I need my stuff on D:, for small-SSD-reasons.

any ideas?

eventlogs, all apps have the same error. I can't find "Microsoft-Windows-TWinUI/Operational log" though...

Log Name: Application
Source: Microsoft-Windows-Immersive-Shell
Date: 18.08.2012 00:53:24
Event ID: 5973
Task Category: (5973)
Level: Error
User: desktop\Veit
Computer: desktop
Activation of app Microsoft.BingWeather_8wekyb3d8bbwe!App failed with error: The remote procedure call failed. See the Microsoft-Windows-TWinUI/Operational log for additional information.
Event Xml:
<Event xmlns="">
<Provider Name="Microsoft-Windows-Immersive-Shell" Guid="{315A8872-923E-4EA2-9889-33CD4754BF64}" />
&... Read more

More replies
Answer Match 46.2%

Hello, one of the user profiles in Windows XP Pro has disappeared. I cannot recover the files because the folder in Documents and Settings has disappeared too. I am running a virus scan now. Any help in how this could have happened?

A:User profile on XP Pro disappeared, folder in Documents and Settings gone

7 more replies
Answer Match 45.78%

hi guys, i have a issue to create a new folder or rename folder on the desktop on window 7. the error message is "Could not find this item. This is no longer located in C:\Users\myname\desktop
Verify the item's location and try again."

Any1 know how to fix this issue? thanks./

A:unable to create folder or rename folder on desktop

16 more replies
Answer Match 45.78%

Can someone tell me if my current desktop - not just the picture but also the shortcuts and files on there- can be copied to a new profile? If so, how do I do this and have the programs work? Currently just have a new profile but haven't copied any of my files to it yet. Been having admin issues with the existing profile like not being able to do certain deletes, thumbnails not all showing. etc.

A:Can desktop be copied to new profile?


Create the new profile.
Logoff the old profile and login the new profile.
Open My Computer and navigate to C:\Users.
Expand the old profile name until you see Desktop.
Select everything in the Desktop folder then right click and select Copy.
Navigate to the new Desktop folder under the new profile then right click and select Paste.

That should do it.

3 more replies
Answer Match 45.78%

Dear Forum Users

I will apologise in advance for my lack of technical knowledge but I really need your help. It is a bizarre story, so here goes.

I left my laptop on while away for a couple of hours. I returned and was greeted with a black screen but the laptop was whirring away as if it was working as normal. I had no choice but to do a hard shut down. I started the laptop again and was directed to Start Up Repair. I ran this to no effect at all and I got stuck in the 'Start Up Repair Loop', which I managed to resolve using the great tutorial on this website. However, another problem has occurred.

When Windows loaded it brought me to my log in screen but my User Profile Name was missing. The password box was there and I managed to log on to my desktop. However, the taskbar loads but does not work, the desktop clock is missing and the icons on my desktop exist but do not load, nor do they have any titles. The Windows key does not pop up the start menu, so I had to do Ctrl Alt Delete to perform a shut down. I tried rebooting but the same thing happened. I tried booting in safe mode and this did not work either.

I was wondering if you could shine any light on this situation? The laptop is a Samsung with pre-loaded Windows 7 Home Premium. I apologise if this has been dealt with in another thread but I wasn't sure of what technical terms to search for.

Best wishes

Lynsey Shaw

P.S. Just tried doing a basic restore, which did not work and tried restoring it from a re... Read more

A:Desktop and profile will not load

That's what happened to me. (sorta) i don't know if it will work but bring up an elevated command prompt.
To do this:
Hold the Windows Key and push R
then type in cmd
Hold down Shift and Control, and push Enter.

a black window with some stuff in it should pop up.
type in sfc /scannow

Let that run, should take a little while, see if that fixes it

6 more replies
Answer Match 45.78%

I've set up computers already imaged this was so I don't know how to do it.

How can I make a profile, that can't access anything unless they can access it on the desktop?

So this user is not using parental control. I want to be able to change settings in admin profile. But user profile they can not access anything unless it can be run from desktop. Thank you!!!

More replies
Answer Match 45.78%

I am a Systems Tech for a medium sized network and a user, who is running XP pro SPk 2, has lost all of her documents and links on her desktop. I first right clicked on her desktop and made sure the "Show Desktop Icons" is checked under "Arrange Icons by"...which it is.

When I look at her Desktop folder through Windows Explorer, her links and documents are indeed still there. I tried dragging them to the actual desktop and it wouldn't work. I backed up the documents from her Desktop folder and deleted them all and then readded them....still they do not show up on her Desktop.
I created a Word document and saved it to the Desktop, but it isn't visible on her actual Desktop but it is in her Desktop folder.

It seems to be the same with her My Documents folder. When I click on Start -> My Documents the folder is empty, but everything appears to be there within the My Documents folder when I look at it through Windows Explorer.

She has been having problems all week with different problems, so I did an XP repair for her system, but the problem still seems to be there.

Can anyone offer any suggestions as to what I should be looking at?

A:Xp Profile Desktop Problem

I just discovered something. When I log in as this user and I save things to the Desktop, it winds up in a Desktop folder on the C: drive. When I try to delete the Desktop folder on the C: drive, I get a message that "Desktop" is a systems folder and should not be removed.

When I try to drag items to the visual desktop, I get a message that says "Source and destination folder do not match"

Anyone have any suggestions

4 more replies
Answer Match 45.36%

I Mistakenly Deleted My Only Mozilla Profile Folder called Default - I was following someone else's advise regarding a different Mozilla issue in which they said by doing this it would help solve my initial browser issue, and everyone else had thanked him, so I trusted it, but I didn't back up my bookmarks at the time. It asked me if I was sure that I wanted to delete my profile folder and that it couldn't be undone, but I did - My major bad
It happened 2 weeks ago and I haven't used my computer very much, but have tried using 3 different Data Recovery Software Programs. It still hasn't found and recovered the actual Mozilla Default Profile Folder with all my original bookmarks. I have tried several other routes but no can do. A week ago, I switched back to Mozilla 2.0, and now in the profiles section there are 3 folders, and one is called wp16zhbp.Default User, but there is no bookmarks.html in there; Yet, it's 212 KB (I think that would be about the size of all my original bookmarks), and it said it was created on July 7th at 3:44 pm, which I believe was around the actual time that I accidentally deleted it. There are also 2 other folders in the Profiles section, and one of them does have a bookmarks.html, but it's new, and not the original one. So far, I have recovered several times what I have thought was my original default profile folder, and have saved them in the other different drives but of course not C drive, and so far, non of ... Read more

A:Mistakenly Deleted Only My Mozilla Profile Folder (Default) - Recoverable?

6 more replies
Answer Match 45.36%

I Mistakenly Deleted My Mozilla Default Profile Folder (the only one) - I was following someone else's advise regarding a different Mozilla issue in which they said by doing this it would go away, and everyone else had thanked him, so I trusted it, but I didn't back up my bookmarks at the time. It asked me if I was sure that I wanted to delete my profile folder and that it couldn't be undone, but I did - My major bad :(
It happened 11 days ago and I haven't used my computer very much, but have tried using 3 different Data Recovery Software Programs. It still hasn't found and recovered the actual Mozilla Default Profile Folder with all my original bookmarks. I have tried several other routes but no can do. Yesterday, I switched back to Mozilla 2.0, and now in the profiles section there are 3 folders, and one is called wp16zhbp.Default User, but there is no bookmarks.html in there; Yet, it's 212 KB (I think that would be about the size of all my original bookmarks), and it said it was created on July 7th at 3:44 pm, which I believe was around the actual time that I accidentally deleted it. There are also 2 other folders in the Profiles section, and one of them does have a bookmarks.html, but it's new, and not the original one. So far, I have recovered several times what I have thought was my original default profile folder, and have saved them in the other different drives but of course not C drive, and so far, non of them are it.

Maybe the most important question is: Is... Read more

A:Mistakenly Deleted My Mozilla Default Profile Folder (the only one) Any Hope?

do a search on your computer for the file bookmarks.htm or bookmarks.html . Hopefully one of them would be it.

2 more replies
Answer Match 45.36%


While logging into another admin user account I tried copying and pasting the exiting user account.
First of all: Windows CardSpace was working well while the existing account's profile folder was still in the default location 'C:\'.

I was intending to Change an existing account's profile folder from the default location C:\ to another one. However, while pasting the existing account's profile folder from the C: to D: for instance, I found that 'Windows CardSpace' was a folder access denied as shown in this screen shot below.

I had to choose 'skip', then the copy process completed. Next, I continued changing the user account in the registry from C:\ to D:\

However, when the existing account was completely(in the Registry, and in the Windows explore) moved to the new location, I found opening Windows CardSpace gave me this error below, since it looks corrupted.

When changing back the existing account's profile folder to its default location 'C:', then Windows CardSpace' returned opening well.
What is the solution of the above problem? In my humble experience, there is no solution other than creating a newly user account. But, I don't want to do a newly user account I need to fix this one.
However, for Changing any newly user account's profile folder from default (C:\) to another one, no problem at all with Windows CardSpace since the account's profile folder is not yet created, and it will be created on the new location.
In addition::: This fault is fo... Read more

A:CardSpace is denied while pasting an existing account's profile folder

Could anyone reply to me please?

9 more replies
Answer Match 44.94%

Hi all,
I have a PC and a netbook, what I would like to do is to sync the desktop, profile and favourites etc between the two on login. e.g. if the PC (master) is online and I am at home the netbook to login and pull the copy of my profile off the PC to the netbook, if i adjust something on the netbook, e.g. update a favourute, i would like it to be reflected on the desktop. any ideas how i can do this?


More replies
Answer Match 44.94%

Dear all,

This is my first post in this forum, which I found after a quick search in Google. I hope I can find an answer to my problem. I'll be grateful of any help.

I am the PC Administrator of my family PC (which is actually mine but both my mother and my sister use it). The PC runs using the Windows XP Professional OS. Recently, in order to organize better the PC, I created 3 user profiles of which one is my own. My own user profile is the Administrative one. The other two user profiles have a limited account.

The problem exists in one particular user profile which on startup opens a notepad file with the following text:

[email protected]%SystemRoot%\system32\shell32.dll,-21787Click to expand...

Up to now, this problem does not block any permitted user activity for the mentioned profile and apparently neither does it cause problems to the operation of the system.

However I'd like help in order to remove this notepad "notice", and I'd appreciate any help forum members can offer.

Moreover, an error message appears everytime the user profile is logged off but unfortunately I cannot understand what it says because it vanishes as soon as the logoff/restart/shutdown process is completed.

I'd appreciate any help in relation to these two problems.

Thanks beforehand,

A:Problems with desktop for a particular user profile

7 more replies
Answer Match 44.94%

On my mandatory profiles, there are some desktop icons which aren't added via the server share, but by the local computer's installed programs. How would I go about removing these unwanted icons?

A:Mandatory profile desktop icons

Depends a bit on your operating system, but you basically need to delete those shortcuts from the "All Users" Desktop Folder.

In XP, the path is typically:
C:\Documents and Settings\All Users\Desktop

In Win 7, I think it's the same, but replace "Documents and Settings" with "Users", I think.

3 more replies
Answer Match 44.94%

Hi i need some software that will save icon layouts so i can change my desktop to reflect what I'm doing. I want to be able to have a layout for work stuff and all those icons, a layout for games and just those icons, a layout for research and just those folder shortcuts.

I've tried like 5 icon savers in the last 30 mins they seem to only save the icon position but if i delete a shortcut and restore they will not restore because the shortcut has been deleted. I need a software that can save the icon layout because i want to clear up clutter. Does anyone know any good software that can do this?

I'm on windows 7 pro by the way

thanks in advance.

More replies
Answer Match 44.94%

I don't know what is happening to my XP Pro computer but everytime I reboot the computer, it tells me that windows cannot find my desktop profile and it recreates a new one.

This is obviously becoming very annoying and making it very hard to be productive as all my icons are gone etc.

I have noticed that no actual programs or files are missing, it is just that all the profiles I set go away.

I did a google search and found nothing of any help.

Anyone got any ideas?


A:Losing Desktop Profile on Every please....


2 more replies
Answer Match 44.94%

Hello, my laptop which is a Dell Studio 1558, core i5 2.4Ghz, 4GB DDR3, 640GB HDD, HD5470 when started up on the odd occasion loads a profile which isn't mine. It is just a black wallpaper with the recycle bin as an icon, in my documents there is nothing. I then restart and everything is back to normal?! I normally have to log on but this time it was "Preparing Your Desktop". Really complexing and confusing problem, any advice would be appreciated


A:Windows loads desktop but not my profile

14 more replies
Answer Match 44.94%

I was uninstalling windows live essential on my profile and added ms office outlook 2007 for email. For some reason, when changing users to my wife's profile, the desktop has to be prepared each time - as a temporary profile. The folder location has moved from Users/wife to Users/Users/wife and has a lock icon on it. I have tried moving the entire folder as administrator and received a not responding message.
Short of a restore in which I will lose data is there a way to 'import' her profile under a new user and then delete the corrupted profile?

A:LOST a USER profile (folder location has moved + lock icon)

Hello Redjack, and welcome to Seven Forums.

If you like, you could try using the tutorial below to see if you may be able to fix her profile.
If not, then you could create a new administrator account for her to use instead. Afterwards, log into the new account, copy anything (ex: shortcuts, files, etc...) she wants from the old account to the new account, and delete the old account.

Hope this helps,

1 more replies
Answer Match 44.94%

Hey guys,

This is my first time posting, but it's a doozy. I built a computer for the first time about a year ago, and was able to get everything up and running just fine. My main hard drive is an SSD, and I used robocopy / symlink to copy my users folder to a different drive with more space, and to create a junction to it from the SSD.

This setup has been fantastic 99.9% of the time - however - Shortly after getting everything working I ran into this problem while installing software and was able to fix it after a week long freak out and lots of obsessive research....but it's happened again (installing the same software) and for the life of me I cannot remember or find any information that I used previously.

I started to install all of my 3D software (I am a 3D Designer and use Maya / 3DS Max, etc.) While installing VRay for Maya, I start getting errors that windows can't connect to my Users folder. I minimize my windows and nothing on my desktop will open. Upon reboot, I am informed that my User Profile Service won't let me login.

Troubleshooting so far:

I used safe mode to login, and of course everything on my desktop was gone. I used system recovery to the most recent date, which allowed me to login, however my desktop / users folder is still missing. I ran a registry fixer and found all kinds of errors, "fixed" them, then I couldn't login again. Recovered again, booted from my windows 7 CD and attempted to move my actual ... Read more

A:Windows can't find users folder / User Profile Service can't Login

1. Welcome to Tech Support Guy

2. On reading your post - and I did so three times, the first thing that jumped out at me was
I ran a registry fixer and found all kinds of errors, "fixed" them, then I couldn't login again.Click to expand...

You can run most registry fixes on a computer with a clean install of windows and they will find errors.
The problem is 99.9% of the time, they are NOT errors, they are simply errors that the program considers exist.
It is accepted by many people that registry fixes should not be installed and again many of them will sooner or later cause more problems than EVER they solve.

I do appreciate that this is probably NOT what you wanted to read in response, but it would be remiss of me if I did not warn you of the situation.

3. NOW to the actual problem
As far as I know, there is no sure fire way of moving a user profile in its entirety to a different drive, than that which it was originally installed on.
YOU can of course establish a new account and move the personal data from the corrupted user account OR you can move simply the personal data to another location

HOWEVER please see below

By changing the default location of the user profile directories or program data folders to a volume other than the System volume, you will not be able to service your Windows installation. Any updates, fixes, or service packs will fail to be applied to the installation. Microsoft does not recommend that you change the loca... Read more

1 more replies
Answer Match 44.94%

Hi, i need your helps

After upgrade to windows 10 (from 8) I notice that my "active" desktop folder is C:\Users\Temp\Desktop ?I restart my computer and now my desktop is C:\Users"myUser"\Desktop
The problem is - that C:\Users\Temp\Desktop folder with all of my sub-folders completely gone.

What can I do? Is those folders are hides anywhere?

A:Desktop folder disappear (C:\Users\Temp\Desktop) with all my material

check your C:\Users folder, see if there's a user in there call Temp. If so, your folder should be in that user's desktop folder.

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Answer Match 44.94%

Hi, i need your helps
After upgrade to windows 10 (from 8) I notice that my "active" desktop folder is C:\Users\Temp\Desktop ?I restart my computer and now my desktop is C:\Users\"myUser"\Desktop
The problem is - that C:\Users\Temp\Desktop folder with all of my sub-folders completely gone.

What can I do? Is those folders are hides anywhere?

More replies
Answer Match 44.94%

Windows 8.1 Dell 6006 Desktop

G/Day to all How come all Desktop My Folder?s Stuff are now located Paths now in a Contacts Folder
Download ed was a ?Folder? on My Desktop and was the ?Default Folder? in

Firefox options >General >Save files to/
C:\Users\DazzlingDasha\Desktop\MMYY Downloaded A Download Folder

I created to By Pass "Library Downloads"

I do not use the >Windows> Library> Downloads Folder

For some reason They now go Via
This Route: PC Users > DazzlingDasha > Contacts > Desktop > AAAAAA DOWNLOADS

How can I start Back to where I was again can you Help Please Dasha
Windows 8.1 Dell 2014 6006
The Desktop is inside a Folder Called "Contacts" from the This PC> User > DazzingDasha > Contacts

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Answer Match 44.94%

Hi all

I deleted the desktop folder in my personal folder and my icons on desktop don t apear anymore now.

How can i put it back there ?

Thanks !

A:I deleted the desktop folder in my personal folder

I'd try a System Restore.
Easy. No loss of files or anything.
Tutorial if you need it.
System Restore

Pick the newest restore point that was before you deleted the folder.


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Answer Match 44.94%

Recently copies of the IE Favorites folder (with the star) appeared on my Desktop and in the Downloads folder. When I delete them, they re-appear.

Does anybody know what caused this and how can I fix it? Where is the default location and how can I can make sure that it stays only there?


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Answer Match 44.94%


I am having very strange problem.

I am using Windows 7 - Home Premium 64bit. There is only one user on this machine which is Administrator and this computer is not connected with any networks.

I am trying to move all of User's folders to D: drive. I have successfully moved, My Pictures, My Documents, My Videos, Contacts and other folders but when I try to move "Desktop" folder, it gives me an error message at the end of the operation (after coping all the data to the new location) that "Folder Redirection Failed", "Operation was cancelled by the user". I have tried to change the location several times for this Desktop folder but every time I do it, I get this error message.

Now situation is... Data from my Desktop is present in its default location but also copied to D:\Users\MyName\Desktop folder. Means, exactly the same data is placed on two different locations but default Desktop location is still at C: drive.

Can anyone help that why I am unable to change my Desktop location?

P.S I am trying to change the location by right clicking on Desktop folder in User's folder, then Properties and then Location tab. It's exactly the same way by which I moved all of my other User's folders successfully.
Look forward to any quick help.

A:Folder Redirection Failed - Only for Desktop Folder

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Answer Match 44.52%

I'm using Windows XP. I have one user account with administrator rights.

When I boot up, my desktop is blank except for the desktop background. In other words, no icons, no start menu, start up programs don&#8217;t load, etc. At one point, I got this error:

"Windows cannot find '/idlist, :400:2196,c:\'. Make sure you typed the name correcttly, and then try again ..."

(I haven't been able to replicate this error, though. It showed up once.)

I can restore everything to normal (all desktop icons, start up programs load, etc.) by going to Task Manager > Shut Down > Switch User. There&#8217;s only one user account to click &#8211; it&#8217;s the same administrator one I&#8217;ve always had. When I select it the desktop and everything loads properly.

I&#8217;m inclined to think the computer is loading the wrong or a corrupt user profile. As far as I can tell, the problem started happening after I enabled File and Printer Sharing (so I can access our main computer via the one laptop connected wirelessly to our home network.)

Any ideas how to fix this? I&#8217;ve seen lots of posts on the &#8220;blank desktop&#8221; issue, but no solutions for me.


Other details:
The mouse responds with movement, but if I right click on the desktop nothing happens;
I can launch Task Manager with Ctrl+Alt+Del. From there I can launch most applications using the New Task button. However, when I try to launch rest... Read more

A:Desktop blank - user profile issue?

From some googling this type of error could be connected to some software for wireless (specifically from Intel) - have you got a wireless network? If so, the solution seems to be in updating the software/drivers to a newer version.

And you should be able to stop it from running at startup in msconfig. You can also try booting to safe mode.

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after logging in,I keep getting a sporadic,more frequent message that states

"windows\system32\config\systemprofile\desktop" is not found or something to that effect
a black screen background accompanies it

I recall seeing a fix on this a sometime long ago and wondering who can help resolve this problem

For some reason, I was able to boot up and get a normal appearing desktop and I don't want to risk losing this again so now I'm on permanent hibernate/sleep mode till I can find a solution,so I can't remember the complete quote.

dell vostro vista basic


A:system profile\desktop problems on vista


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Answer Match 44.52%


I have a problem with my windows 7 Installation.
Every time I boot to windows it hangs and says "Preparing your windows" and after that I get a blank screen.
This happened after I removed the Windows XP I had on the same HHD, and extended the Windows 7 partition.
I can not enter safe mode, since it has the same issue.
All I can do is open task manager/regedit/run/cmd....I have tried running sfc /scannow but it fails at 15% with some weird error.
I have also tried messing up with the profiles using the regedit, ProfileList.
That also did not help, it keeps creating Temp profiles.
Windows system repair also did not help. It said everything is correct and working fine.

Any ideas? I have googled for hours, tried every solution and nothing worked.


A:Blank desktop, temp profile loaded

Can you run explorer.exe?

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Answer Match 44.52%

Hello All

Each time I install a new program and ask it to create a shortcut on the desktop it creates it under the public user account.

Is there a way to either disable the public user account or set the default that when a new program creates a desktop shortcut it creates it under my user name?

Thanks in advance.

A:Default profile for desktop shortcut items

Welcome to Seven Forums bhavz. the Public desktop is the All users desktop. Do the programs give you the choice to install for all users, or just automatically dump the shortcut on the Public desktop? You might be able to make the Public desktop read only, but if you are installing as an administrator, it may not make a difference. A Guy

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Answer Match 44.52%


I have a problem with my windows 7 Installation.
Every time I boot to windows it hangs and says "Preparing your windows" and after that I get a blank screen.
This happened after I removed the Windows XP I had on the same HHD, and extended the Windows 7 partition.
I can not enter safe mode, since it has the same issue.
All I can do is open task manager/regedit/run/cmd....I have tried running sfc /scannow but it fails at 15% with some weird error.
I have also tried messing up with the profiles using the regedit, ProfileList.
That also did not help, it keeps creating Temp profiles.
Windows system repair also did not help. It said everything is correct and working fine.

Any ideas? I have googled for hours, tried every solution and nothing worked.


A:Blank desktop, temp profile loaded

At what point does your computer mention Temp Profiles? The system sometimes creates temporary profiles when the user is denied access to their own home folder, or when some file/registry changes to point to the wrong (non-existent) folder. However having a blank screen with no desktop or start menu bar, that sounds more like Windows Explorer isn't working at all.

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Answer Match 44.52%

I have a user in which I had to rebuild his account (Windows XP SP3). He had a Custom Toolbar created and used all the time. I need to transfer the Toolbar file from the old profile, to the new profile but I cannot seem to find the location of the file. Does anyone know where this file resides within the profile.

Any help is greatly appreciated!


A:Custom Desktop Toolbar..Transfering to another profile

Hi Mahew,

You might want to ask him if he used a style program to create the toolbar, if so go here and download one yourself..

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Answer Match 44.52%

Hello, I am new here and please excuse my mistake if this is posted in the wrong subsection or if there is something that I am completely doing wrong - please point that out for me. Anyways, recently my computer has failed to load my primary Admin profile's desktop, resulting in a default desktop - where nothing will be saved once I end that session. To compensate, I've made another admin account (the one I am on right now, and it's working moderately well. Not as well as prior to the experience of these problems. I have noticed that my laptop has been running slower along with Google Chrome/Firefox as well. For example, as I am typing this post out right now, it has been lagging. Among this, my laptop has randomly powered off completely two times, in the past 4 hours.I have performed a checkdisk a few days ago, I have performed AVG (no viruses were found), and I have used CCleaner, Malwarebyte, and HiJackThis! Seeing as how you guys are much more advanced with computers than I am: Here is my HJT! Log, if it helps at all.Logfile of Trend Micro HijackThis v2.0.4Scan saved at 1:15:40 AM, on 9/10/2011Platform: Windows Vista SP2 (WinNT 6.00.1906)MSIE: Internet Explorer v9.00 (9.00.8112.16421)Boot mode: NormalRunning processes:C:\Windows\system32\taskeng.exeC:\Windows\system32\Dwm.exeC:\Windows\Explorer.EXEC:\Program Files\Windows Defender\MSASCui.exeC:\Windows\System32\igfxtray.exeC:\Wi... Read more

A:Problem: Primary Profile's Desktop will not load.

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything. We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here. To help Bleeping Computer better assist you please perform the following steps:*************************************************** In order to continue receiving help at, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> <<< CLICK THIS LINK If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.*************************************************** If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lo... Read more

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Answer Match 44.52%

I have only one profile on my PC, and want to stop having to enter a password when firing up the computer. I am running XP Pro. Thanks.

A:Solved: Want to cancel profile password on desktop

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The entire profile folder with all subfolders, files, etc is duplicated under c:\winnt\system32\repl\import\scripts\ on both my notebook and desktop computers. Does anyone know why this is and do I have a settings turned on that I am missing or something malicious going on here. Thanks

A:Why is the entire Profile Folder dupliated under \winnt\system32\repl\import\scripts?


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Answer Match 44.52%

I recently had to deal with a pretty nasty Malware/Virus. i dont know which one, I didn't bother to read the logs of the virus detectors as I was removing it, I just kept working on getting it gone.I think it's gone now, but i'm left with one annoying side effect. I'm including a screenshot of my desktop. It's a folder. It's actually on TOP of my desktop, and it's a real folder. I can click on the 2 icons there, and they will open. If i try to move any icons around my desktop, it thinks i'm trying to put them INTO that folder.Now, if i go into hijack this, i find this line, I assume the issues are related.024 - Desktop Component 0: Privacy Protection (no file)I cannot remove this with hijackthis. I select it, click Fix, then click scan.... and it's still there. I've got Adaware, Hijackthis (latest), Malwarebites, and none of them seem to care about the issue, or my lack of a desktop.EDIT: add spybot s&d to the list of programs i've tried. It found a couple registry entries for smitfraud, but it didnt' get me my desktop back.

A:Folder IS Desktop, and 024 - Desktop Component 0: Privacy Protection

OMG i got it on my own. You have no idea how happy i am. I'm going to post this solution for search and archival purposes.

One of the above programs, not sure which one, finally unlocked the window. Scrolling my mouse to the top of the screen allowed me to pull down the window, and close the little bugger.


But i still have the 024 thing in my hijackthis, and it still wont remove. I'd appreciate help on this one just for peace of mind.

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Hi! I'll describe my problem with an example. Let's say I'm moving a file to the desktop (the folder in Windows Explorer). When I then check the desktop, the file isn't there. My problem is that changes that are either made to the desktop or the desktop folder doesn't apply to the other one, so the desktop folder and the desktop itself looks different. How can I fix this?

Sorry for the confusing explanation :/

A:Changes made in the desktop folder doesn't change on the desktop.

So what is the issue?

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Answer Match 44.1%


My other computer which uses Windows XP Home (SP3) has a persistant problem.

Everything was fine one day. The next day I turn on the computer, it boots up fine to the screen where you choose which user profile you want to use. I click on my profile and it says "loading personal settings" and tries to load the desktop, I see the desktop for about half a second (it doesn't fully load the desktop, can't click icons or anything) then the computer reboots itself. If I don't do anything to interrupt it, it will go back to the screen to select user profile.

There are three user profiles, all have administrator status, and the problem happens with each of the profiles. It doesn't matter which profile I click on, it tries to load that profile but reboots itself before it gets to the desktop.

I pressed F8 during boot up and got to the menu where you can select the options like Safe Mode, Use Last Known Good Configuration, etc.

First I tried just Safe Mode, and it does the same thing, reboots before getting to desktop. Then tried that last known good configuration, and same thing again.

After that, I chose the option to disable automatic restart. It booted up to the profile selection screen, and clicked a profile. Instead of rebooting, it went to a blue screen saying windows had a critical system error and it said something about the suspected bad file is beep.sys

That's where it stands, since I didn't know what to do... Read more

A:Windows Reboots itself after choosing a User Profile, no desktop

I am having the same issues on my friends computer. He asked me to solve it, but I am stumped. I can't figure out what I can accomplish if I can't even get into a profile (in normal or safe mode). Any ideas?

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Answer Match 44.1%

Hello everyone, thank you for taking a look at my post.

To start off, I am running Windows 7 Ultimate.

I've scoured forum after forum, Google, you name it, and I just have found no working or viable option. After all of the attempts on solutions I've studied, I feel my situation is unique.

The state I am in right now, is that I have a hard disk (IDE) with two partitions, one Windows 7 Ultimate, another with Vista Ultimate, both in dual boot. I am currently here posting via a backup SATA drive in case of emergency that I just installed Windows 7 Ultimate on to fresh.

I can boot the dual boot drive just fine, but I can't log in to either installation using my profiles:

Win 7 - I have a standard user account and an Adminstrator account. When I log into the standard account, "Welcome" appears for a second or two, then blue screens and goes back to the log in screen. No crash, restart or anything, just back to the log in screen. When I log into the Administrator account (which has a custom name and is my primary account, the standard has only been used a handful of times over the last year when it was created) after a few seconds of "Welcome" it changes to "Preparing Your Desktop" and stays like that for up to a few minutes. After it's finished loading, I'm met with sky blue screen which I can CTRL+ALT+DEL to bring up the traditional Windows 7 menu, and/or I can CTRL+Shift+ESC to run the Task Manager. I can open the Run command and star... Read more

A:Possible User Profile corruption (deep), Preparing Your Desktop, etc.

Bump, just really desperate about finding a solution!

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Answer Match 44.1%

Hey people,

I was wondering if you knew anything about this issue. I use AMD's Desktop Color settings as I can control Gamma and have both of my monitors be as closely calibrated as possible since they are different models, so colors differ a bit.

Anywho, I get them calibrated, but whenever the screens go to sleep, or I play a game, these settings get reverted and I have to go back to the AMD catalyst an reset the Desktop Color settings. I am unable to reach the same color settings with the windows calibration tool and would prefer if I can use the settings by AMD.

Any help counts!

A:AMD Desktop Color profile resets after screensave/sleep.

Hello Erick mate maybe these might throw some light on the problem - I am assuming you have all the latest drivers?

Reactivate AMD color controls - Forums
[Solved] -AMD color control settings :: Just Cause 2 General Discussions

Colour calibration (ANNOYING!)!)

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Answer Match 44.1%

Windows/system32/config/system profile desktop. My computer is not booting up properly. I looked at a thread from 2009 that said c:/windows/system32/config/systemprofile but I only had appdata,searches and ntuser.dat. There wasn't a folder that said desktop so I'm lost on how to go further. Thanks for any assistance

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Answer Match 44.1%

Ok so just another regular driver update, removed old forceware, rebooted, installed new ForceWare, rebooted.

Now, I have a desktop color profile tweaked to my liking and also the lighting conditions at my place in nvidia's .nvp format.

That's what I am trying to load and its pissing me off like hell!

I click on "Adjust desktop color settings" and then use the "Profiles" menu > "Load..." and select my saved profile. As usual, I get a warning that "Loading this profile will replace your current settings. Are you sure you want to do this?" to which I click "Yes".

That's when the nvidia control panel hangs:

Click here for Image

Expanded window:

Click here for Image
Please help guys! Even if any one could tell me how to read the values off the saved profile, it would do.

I tried to search for such a program, but since its proprietary format, none is available. Its also not possible to read it in any word processor.

The last thing left to try out is go over to XP and copy the values over to Vista; but I don't have my XP drive with me right now.

Its unusual cause there's no such note in the release notes about old .nvp profiles being incompatible.

Am feeling really weird cause I am so much used to that color profile that now my desktop looks bright, fuzzy and dull colored.

Thanks folks!

A:nVidia Desktop color profile does not load after updating to 178.13

Never mind! That driver is pure evil for me! After I overlooked the above issue and continued to watch a movie, the display driver crashed more times than I could keep count! All the while slowing my system to a crawl! Luckily I managed to uninstall it and return to the good ol' 175.19

Man! That must have been the worst graphic driver I have ever tried for Vista!

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Answer Match 44.1%


I am sorry if similar things have been posted before. I am helping a friend of mine to solve the issue of corrupted profile. OS is Windows 7 Home Premium x64. My friend mentioned that he tried to install a Acer webcam driver/application and after restart, the profile is corrupted.

We have already agreed to re install the OS. However, I have noticed that under the User folder of that (supposedly, one and only) account, most of the desktop which my friend's data resides are missing. Namely, desktop, documents, etc.

Worse, I have tried to scan with a data recovery software and it could'nt find any of it. I am now trying to scan with another software.

Any suggestions I could try in the meantime?

Thank you in advance.

A:Profile corrupted, lost desktop, documents, etc folders

Does the machine work under safe mode ? If so, a Repair Install will be the the best for such a situation .

Boot into Safe Mode and try the repair install .

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Answer Match 44.1%

Gudday all
My wife rang me up to tell me that our home computer is playing up. The user icon has changed from the daisy icon to the skeleton (skull) icon. This is not the first time is has happened. (My daughter had a picture of our dog as the user icon which changed to the daisy icon.)
All the desktop icons are gone except for the speed/ram meters and the weather widgets that Win 7 has. The start menu appears to be OK and programs can be opened and used.
All she did was just turn the computer on. It turned off last night with no apparent troubles.
The desktop icons will return if I right click on the desktop and check the tick box to display them. But the changing user profile icon has me concerned.

We have Win 7 Home Premium.

Has anyone had these 2 issues? I know that the disappearing desktop icons appears to be rather common. The user icon change occurs without warning.

A:User profile picture changes and desktop icons missing

Just realised I posted in wrong forum

Could a mod move to the win7 PLEASE?

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Answer Match 44.1%

I turned my computer on, on Saturday, and found half my desktop icons missing, my quick launch icons missing and the connected to the internet icon missing from my screen. I am still able to connect to the internet although i have no access to my network settings now either, when i go to network and sharing center it tells me 'server execution failed', i tried a fix i found on a website, going into command prompt and typing
"net localgroup "Administrators" "NT Authority\Local Service" /add"
this didn't work.
Also when i opened Firefox to browse the web, all my bookmarks and tool bars were missing.
I found the missing desktop icons in a user profile folder, the profile i had actually logged on under, the profile it seemed to be showing on my desktop was the public profile, as the only icons in that profile desktop folder were the ones showing.
So, after messing with it for a bit, and getting no-where, and the network and sharing center freezing up on me, i go to task manager and shut down the network and sharing center, click on the Firefox icon to go on the web and everything is back, tool bars, bookmarks, all my original settings, even my quick launch icons are back. I still cant access my network tho even tho i can connect to the internet..

Also while all this was happening i kept getting an error popping up on my screen when certain programs were trying to run, these errors revolved around NPAapi.dll.

So, now all is running "smooth... Read more

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Answer Match 43.68%

Hello - I was just about to do a clean install and found this forum. Hoping to kill this nasty trojan without starting over. Two days ago, despite current virus protection and firewall, an icon called YCemSCi.exe showed up on my desktop. Had to stop the process to delete the icon, but that was not the end of it. Strange things started to happen, so I ran Malwarebytes, Avast, HijackThis, Symantec, Spybot, MSE and did a system restore. Things got worse and nothing showed up in the scans. My Windows profile is jacked up. When I log into Windows, it's not my real profile. All IE bookmarks are gone and I'm restricted from browsing to certain places in the computer. Also, my OS is Vista Premium Home and this bleeping thing has dropped Windows XP folders all over my system (a Win XP start button and in Documents there are pointers to My Music, My pictures, etc).I read your instructions and hopefully I'm providng everything required. GMER file is attached. DDS Log pasted below.______________________________________Here is the DDS log:.DDS (Ver_11-03-05.01) - NTFSx86 Run by Kristine at 9:38:51.52 on Sun 04/03/2011Internet Explorer: 8.0.6001.19019Microsoft? Windows Vista? Home Premium 6.0.6002.2.1252.1.1033.18.2046.829 [GMT -4:00].AV: avast! Antivirus *Enabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}SP: avast! Antivirus *Enabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132... Read more

A:YCemSCi.exe showed up on desktop - now no access to my real Windows profile

Hi,Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.Please subscribe to this topic, if you haven't already. Click the Watch This Topic button at the top on the right.

Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.

Please reply to this post so I know you are there.The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.Once I receive a reply then I will return with your first instructions.Thanks

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Answer Match 43.68%

Hi I got home booted PC got error failed to log in user so something & said pc had to user default profile. I lost me desktop & all icons settings ect :(

I checked event viewer got error service control manager Event ID 7026

The following boot-start or System driver(s) failed to load:PCC_DSCP

Click Event log online help

Event ID 7026

Local ID 3081

Any help on getting my desktop back please will be much appreciated!!


A:[SOLVED] Loged into defualt user profile lost desktop ect

Review this article and check out the various methods, method #1 should resolve the issue. Read any warnings carefully before attempting the fix.
You receive a "The User Profile Service failed the logon? error message

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Answer Match 43.68%

Hi, this is the 2nd time it happened. When I turn laptop on, win7 asks me to enter my user account password, but the desktop that loads is not mine. Many icons and files are gone.
The 1st time it happened I thought it was a virus and after unable to find answers online, I restored my laptop from a system image.
This 2nd time, I was able to find forums and went to c:\users to find my profile, and I see all my icons and files. This is how I know it's a different user profile that is loading and my files are still intact.
However I am unable to find answers as to how to fix it so that the correct desktop layout loads.
I am running on Win7 Enterprise. Thanks!

A:"Preparing Your Desktop" after Win7 login / User Profile Issue

Have you looked in Control Panel/User Accounts to make sure the account is still there? This is the only thing I know to suggest.

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Answer Match 43.68%

I set up a user profile given I'd been using my administrator user profile all along. Now how do I copy my desktop and browser, files to my user profile? I have Windows 7 Home Office Professional on my PC

A:Solved: Transfering desktop/files from Admin to user profile

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Answer Match 43.68%

I did something which caused the All Users Desktop folder to appear on my desktop. It's not a shortcut so I can't delete it since it is a system folder.

Is there anything I can to do remove it from my desktop?

Also, I wanted to have all my desktop icons in alphabetical order (except those that are permanently first). So I moved the Owner desktop folder into the All Users desktop folder; it shows up as a subfolder. Since I moved its contents into the main All Users desktop folder, there is nothing in it. But since I can't delete it I am assuming that all of Desktop Folders for each user is a system folder and can't be removed even though it is empty. I just wonder if my assumption is right?

Thanks, grandpaw

A:Solved: Remove Desktop folder from desktop

Try running System Restore to a point in time before you made these changes. You just had your system reinstalled. You need to leave system folders alone. Every user account has a Desktop folder. You can't delete them, and you shouldn't mess with them.

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Answer Match 43.68%

I encountered this last night, something had changed HCKU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders key "Desktop" value to \Users\USERNAME\Cookies\Desktop from \Users\USERNAME\Cookies\Desktop.

The end result is that the desktop was moved to said folder, I had to change it back and restart explorer.exe to restore it.
It didn't change for the other user on the machine. HijackThis, superantispyware, avg, and malwarebytes came up clean. I tried a sfc /scannow and it found no issues.

This is a Windows 7 x64 install, with UAC enabled. Am I infected? I don't browse the web much on this machine, only used for gaming and occasionally PuTTY, EmacsW32 if I don't want to reboot into OSX. If it's not an infection, I'm not sure what exactly is going on. I really don't even use windows explorer much, save perhaps windows key -> type what I want to open -> enter, so I don't think I dragged anything and 'mv' in cygwin wouldn't mess with the registry, just move the directory, if I had a typo somewhere... Thanks!

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Answer Match 43.68%

it says:

Destination Folder Access Denied

You need permission to perform this action
I am the administrator i so i have full permission on everything but i am stuck on this error,, please help me,,

thanks in advance!

A:I cannot create new folder on desktop, only on desktop but in other folders i can

There are several desktops folders. a couple of them are "system" locked. Which path are you following to the one which denies access?

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