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msconfig>Diagnostic startup fails

Q: msconfig>Diagnostic startup fails

I am trying to determine why Firefox takes 20 seconds to open. This does not happen in Safe Mode so presumably another package is causing the delay. Consequently, I wanted to start in diagnostics mode. However, as soon as I click on the button for Diagnostics startup, the blue rotating circle appears next to the mouse pointer and never advances.
I checked in Services and found the Diagnostics Host Service is not running and cannot be started.
Any suggestions would be appreciated.

A: msconfig>Diagnostic startup fails

I have run sfc /scannow, which reports no problems. Manual shutdown after selecting 'Diagnostic startup' means that the PC restarts in 'Selective startup'. However, then selecting 'Normal startup' and attempting 'Restart' ends up with a black screen (mouse pointer still active), so requiring a manual shutdown. Manual booting then returns the system to normal.
I'm thinking that a System Restore may be necessary.

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Answer Match 62.58%

I was working on a clients computer that was running W2K Pro on a W2003 Server. I was trying to install Symantec Client Security but it would stop in the middle of the installation. I ran the latest Ad-aware and I ran the latest Stinger from McAfee - no problems. Client Security still would not install - so I thought I would install it with a clean boot. I copied msconfig.exe from an XP computer and ran it on the W2K computer. I clicked on Diagnostics mode and rebooted. It took a little longer to come up the Ctrl-Alt-Del window and when I pressed Ctrl-Alt-Del it took longer than usual for the username/password window to come up (about 15 secs). After that it logs in and then I only get a cursor - nothing else. I am able to move the cursor. Nothing happens when I press Ctrl-Alt-Del. I waited 10 minutes - nothing happens. I do a hard shutdown and try logging in again an then in safe mode. I try an F8 at startup and then "last known good configuration". All the same result - just a movable cursor on the screen.

A:W2K-msconfig-diagnostic mode-stuck

Sorry to bump this but I really need help on this. I'm going to be in really big doodoo if I don't find a solution - Does anyone know if I can manually undo the msconfig diagnostics mode - maybe in the repair console?

1 more replies
Answer Match 61.32%

Hi -- On my wife's computer I changed to "Diagnostic" mode with msconfig, but now it won't let me change back to normal startup. Annoyingly it won't allow me to launch my network either, so no internet connection. So I can't run any SysInfo programs...

The msconfig message is "An Access Denied error was returned while attempting to change a service. You may need to log on using an Administrator account to make the specified changes.". However there is only one user account.

No, I do NOT have any HP hardware or software. Running Windows XP with SP3. Dell PC.

A:msconfig gives access denied, now stuck in Diagnostic mode

I do NOT have any HP hardware or software. Running Windows XP with SP3. Dell PC.Click to expand...

What's the model name and model number of that Dell computer?

What's the "service tag" number and/or "express service code" number on it?


Assuming it hasn't been disabled and it still has a list of restore points, have you tried using System Restore to revert back to a date and time BEFORE you made that change?

Start - All Programs - Accessories - System Tools - System Restore


2 more replies
Answer Match 57.96%

Good Morning,

This SF Diagnostic tool is very useful, but failed to copy the .dmp file from the workstation with the issue. At first I thought that it could have been because I was running the tool remotely, so I proceeded to ask a person in the office to run it for me and we got the same outcome. SF Tool failed to copy the .dmp file. I found this strange so I went ahead and ran it on my own work laptop running windows 7 pro 64 and it completed as expected. Any ideas why this is failing? I have attached the .zip file to see where to go from here...

A:SF Diagnostic Tool fails to copy .dmp file

Make sure you are running the program from an Administrator account. You may also try right-clicking on it and selecting "Run as Administrator".

9 more replies
Answer Match 57.12%

I have a Toshiba Satellite Pro c850 with Window 7 Home Premium which has become very slow and freezes, but it works perfectly in Safe Mode so I looked up how to identify the problem and found this: I did what it says under Windows 7 and now when it boots up I get a 'location not available' message that msconfig isnt available, also if I search for msconfig nothing happens. (Pic 1,2,3) How do I get to normal mode now? I only clicked the boxes as shown in the tutorial.
I can access the boot menu and system setup if that helps at all? F2/F12. On system recovery Options I opened system 32 but I have no idea what I am doing so I haven't clicked anything. (Pic 4)
I dont have a restore point set or a restore image, nor can I find the full factory restore option in F8/F12. (Pic 5)
I tried doing a cmd 'sfc/scannow' but get the message that it doesnt recognise 'sfc'.
I did save folders etc onto a remote harddrive and I did make a system backup dvd disc just before doing the above but I don't have the original Windows installation cd. I'd prefer to just start all over from Factory Reset at this point (without erasing windows) if anyone has any ideas?
Someone please guide me to what I can do next.

A:I did an msconfig to selected startup and now msconfig isn't available

1. Open Windows Explorer and navigate to C:\Windows\system32\config\systemprofile folder and verify if it has the Desktop folder there.
2. If the Desktop folder does not exist, then create an new folder and rename it to Desktop or copy it from C:\Users\Default\Desktop location.
3. Open "C:\Users\[your user account]" folder. If you see two Desktop folders with one blank and the other with your Desktop items you need to delete the blank one.Note: C:\Users\Default is hidden by default.
Press Windows key and X together to open Windows Explorer.
Click Organize and select Folder and Search Options from the menu.
Click the View tab, and then click Show hidden files, folders, and drives.
Uncheck the box which states Hide protected operating system files.
 Click Yes to confirm, and then click Ok button.

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Answer Match 55.02%

Sometimes I am not sure whether or not I want a program to run at startup and I want to be able to change what I have done at any time.

So there are a number of unchecked entries in msconfig and I have to use Selective Startup all the time.

If I want to revert to Normal Startup under the General tab instead of Selective Startup, the program's box automatically rechecks itself in Startup.

The Startup tab gives me a handy record of what I did and allows for an easy change of mind so long as I continue to use Selective Startup.

As far as I know, If I edit the Registry to stop programs running at startup, they won't show in msconfig and I lose the handy record of how it was and I may have to reinstall the program to go back to it running at startup.

I would like to accomplish this:

1. Use Normal Startup instead of Selective Startup.

2. Have some programs not run at startup, but be able to easily change back to having them run at startup.

3. Have a readily accessible list of those programs and the details as shown under the Startup tab as a reminder of how it was without having to manually enter it all into a text file or keep a notebook or reinstall.

Is there some way to use Normal Startup, stop programs running at startup, but retain or find a list of those programs (including the details under the headings Startup Item, Command, Location) that is shown when using Selective Startup with unchecked boxes under the Startup tab?

To put it another way, use Normal... Read more

A:Solved: msconfig Normal Startup, stop running at startup, and change back

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Answer Match 55.02%

Have a problem to change the selective startup in msconfig into normal. Have noticed that the selective startup was checked.  I

attempted to change it to normal startup but after rebooting and startup option  has reverted back to selective. All services in Task Manager start up are enabled.  How to fix it ? 

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Answer Match 55.02%

Hello more knowledgeable person than myself. I've been having trouble trying to get my computer to boot; I'd noticed a drop in performance (still unsure why) so decided to boot up in safe mode and poke around - it was not my original intention to install Advanced SystemCare 5.3.0 but somehow it happened. I ran the 'deep-care' utility and everything was working fine, my computer rebooted and performed a disk check: there weren't any errors that I can remember apart from [something along the lines of] 60 reparse files. Following this my computer restarted and Windows failed to load, restarting to show my startup repair - this isn't the first time this has happened, a similar thing occurred following previous attempts at boosting speed, though before I was able to get Windows up and running using an Ubuntu installation disk, although I still don't understand why - no need to say that it didn't work this time.
Startup repair refuses to work and my system restore points have vanished; I would try doing a repair install if I had a copy of the disk. I built the computer myself a few months back, borrowing a Windows 7 installation disk from a friend (who has now lost said disk), startup repair does tell me something about 'Problem Signatures' which are included below:
Problem Signature:
Problem Event Name: StartupRepairOffline
Problem Signature 01: 6.1.7600.16.385
Problem Signature 02: 6.1.7600.16.385
Problem Signature 03: Unknown
Problem Signature ... Read more

A:Windows fails to boot, startup repair fails to fix

Quote: Originally Posted by nomtree

Hello more knowledgeable person than myself. I've been having trouble trying to get my computer to boot; I'd noticed a drop in performance (still unsure why) so decided to boot up in safe mode and poke around - it was not my original intention to install Advanced SystemCare 5.3.0 but somehow it happened. I ran the 'deep-care' utility and everything was working fine, my computer rebooted and performed a disk check: there weren't any errors that I can remember apart from [something along the lines of] 60 reparse files. Following this my computer restarted and Windows failed to load, restarting to show my startup repair - this isn't the first time this has happened, a similar thing occurred following previous attempts at boosting speed, though before I was able to get Windows up and running using an Ubuntu installation disk, although I still don't understand why - no need to say that it didn't work this time.
Startup repair refuses to work and my system restore points have vanished; I would try doing a repair install if I had a copy of the disk. I built the computer myself a few months back, borrowing a Windows 7 installation disk from a friend (who has now lost said disk), startup repair does tell me something about 'Problem Signatures' which are included below:
Problem Signature:
Problem Event Name: StartupRepairOffline
Problem Signature 01: 6.1.7600.16.385
Problem Signa... Read more

5 more replies
Answer Match 55.02%

Trying to find help in resolving my problem. I have vista operating system 32 bit trying to reset my msconfig back to "Normal Startup". Everytime I click on "Normal Startup" and click on apply, it reverts back to "selective Startup". This happens even though I click on "Normal Startup", click OK and reboot. I can't seem to change the setting.

A:"msconfig" Trying To Set To Normal Startup But Reverts Back To Selective

Hello 1waykid.You probably need to clear all the options in the Advanced Troubleshooting Settings box.With Regards,The Panda

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Answer Match 54.6%

I suspect, my laptop is infected.  I updated Malware Bytes and ran it in Safe Mode, but it detects nothing.  BTW, in safe mode regedit and msconfig open fine.

A:Regedit fails to open. Msconfig closes after opening.

Welcome aboard   Download Security Check from here or here and save it to your Desktop. Double-click SecurityCheck.exe Follow the onscreen instructions inside of the black box. A Notepad document should open automatically called checkup.txt; please post the contents of that document.NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.Make sure the following options are checked:
Internet ServicesWindows FirewallSystem RestoreSecurity Center/Action CenterWindows UpdateWindows DefenderOther ServicesPress "Scan".It will create a log (FSS.txt) in the same directory the tool is run.Please copy and paste the log to your reply. Please download MiniToolBox and run it.Checkmark following boxes:Report IE Proxy SettingsReport FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Devices (do NOT change any settings here)List Users, Partitions and Memory sizeList Restore PointsClick Go and post the result. Please download Malwarebytes Anti-Malware (MBAM) to your desktop.NOTE. If you already have MBAM 2.0 installed scr... Read more

3 more replies
Answer Match 53.34%

I changed BitComet settings not to start up at starting up Windows.
It is unchecked to start in Msconfig.
It is not in the Startup folder in Start Menu.
Why it is still starting up when starting Windows?

A:Bitcomet is not in msconfig startup and startup but still starts up!

Looks like there is an entry in the registry that has been left after you re-set the settings in the program

Autoruns for Windows

Download and run autoruns and check the items on the startup tab for an entry pointing to bitcomet, you can then uncheck the item to check and then right click and delete the item when you are happy you have all items

Autoruns is a very powerful program and you should only use it to adjust startup of items you are familiar with and are not system critical

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Answer Match 53.34%

My problem is that my shutdown and booting speed can get slow and my laptop often fails to connect to the wifi network.

I heard that one of the way to speed up the shutdown and booting process is to reduce a number of startup programs. So I did msconfig and de-selected some programs under startup list.

My question is, can I leave my laptop on Selective Startup mode? It seems like there are people who say it's okay to have selective startup mode while others think it's better to leave computer at normal startup setting unless troubleshooting. I read some people having troubles after changing normal startup mode to selective.

Should I leave it on Normal mode? Or would there be no problems even if I use my computer on Selective startup mode? I am a computer illiterate so I'm confused.

A:Msconfig Normal Startup or Selective Startup

Oh boy. Another slow boot issue.

Are you guys just having a go at the new guy?



I'd be happy to help you with your slow boot issues.

Can you provide a little more detail? Is your computer booting slowly lately?
Is your system slow otherwise?

To answer your question, unless you're troubleshooting I can think of little benefit for a non-advanced user to use the [Selective startup] option. I don't say that to be disrespectful. Just, if it's a little out of your comfort zone, you're unlikely to get much benefit from tweaking that and the consequences for doing it improperly could be catastrophic.

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Answer Match 53.34%

Would there be any free program I may use to tweak my computer ?.This is my first post so my inexperience may be obvious..Thank You

A:Diagnostic Startup

What, exactly, are we talking about? What problems are you having?

2 more replies
Answer Match 52.5%

So I shouldn't be fiddling with computers because I really don't know anything about them. I was having some random problems with World of Warcraft so I uninstalled and reinstalled it. It reinstalled fine but every time it went to download the patches from the the internet, it would slowdown and stop at around 25% completed. It gave me a link of possible problems and solutions. One of these solutions was to try restarting the computer using selective startup. This didn't work so I also tried diagnostic startup. This also didn't work.

However, when I tried switching back to normal startup, although all the programs come up again, the display is stuck in classic style (white/grey task bar and start menu, etc). My wireless program (Intel PROset/Wireless) shows an "X" in the bottom right corner instead of the green connectivity. When I try to open it, it beeps loudly and says that it was "unable to detect a supported wireless adaptor" and to install a supported adaptor. Although, I'm on the internet right now on the computer so it obviously is still connected. I have also found other small issues such as my sounds are disabled except for the aforementioned loud beep.

I tried a system restore, but there were no dates/times to which I could restore it. Again, I don't know anything about computers (so I shouldn't have been messing with it). PLEASE HELP!

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Answer Match 52.5%

need help

Dell 14 inspiron series 7000, w8.1 SL
(1) first setup my notebook to boot on diagnostic startup (to check some software issue)
(2) i was asked to login, which i did, and windows accepted the password.
(3) user icon was displayed on the middle. and i waited, nothing happens.
(4) i tried to restart the system and tried it again ,,and again and same thing happens (nothing)

I wonder if i missed something ... i done diagnostic startup on w7 a lot .. but not experience this problem before.

by the way im new in using windows 8,, just bought the new laptop a couple of day ago.. home u guys can help

thank you very much!

More replies
Answer Match 52.5%

need help

Dell 14 inspiron series 7000, w8.1 SL
(1) first setup my notebook to boot on diagnostic startup (to check some software issue)
(2) i was asked to login, which i did, and windows accepted the password.
(3) user icon was displayed on the middle. and i waited, nothing happens.
(4) i tried to restart the system and tried it again ,,and again and same thing happens (nothing)

I wonder if i missed something ... i done diagnostic startup on w7 a lot .. but not experience this problem before.

by the way im new in using windows 8,, just bought the new laptop a couple of day ago.. home u guys can help

thank you very much!

More replies
Answer Match 52.08%

ok, i have been having trouble with restarts while i was playing games recently (which is a whole other long involved story) and i have come to the conclusion it is the power supply, so i will be replacing that soon.

i have not used the computer in a good while and decided to work on it the other day. well, minutes after going into a game, it restarted. now the computer is running at 100% all the time, non stop. i checked the programs that are running, to see what is eating it up, and there are way too many programs jumping around between 0% and 40% i can barely see what they are.

I did however receive a STOP error once or twice during a restart:
STOP: 0x000000F4 (0x00000003, 0x855D0020, 0x855D0194, 0x805F9F88)

the computer runs fine in safe mode, so i assume its not a hardware problem (although i have checked the ram, and hard drives and such). am i wrong for assuming this? so i used msconfig to restart it in Diagnostic Startup, which still ran like crap. What exactly is running during Diagnostic Startup that isnt running in safe mode that could be causing this problem?

During Diagnostic Startup, i did manage to see 2 programs that were jumping the most (lsrass and csrss - i am really not sure if thats the exact spelling as i am not at the specific computer right now)

A:Diagnostic Startup vs Safe Mode

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Answer Match 52.08%

Hello! Thanks for reading through my post

So over the last 6 weeks, I have been getting the blue screen a several minutes after start-up. Last week it happened a couple of days in a row. I had a tech come and to my surprise he just ran a virus scan and disabled some start-up items. Next day I had blue screen again and then finally got blue screen with a sharp noise and immediate shut down.

Not knowing what to do....I did the following:

Bought a second HD and installed it. Cloned C Drive.
Was going to do a fresh install but of course had no disks. Got ISO file from Microsoft and burned to disk.
When I rebooted with disk it said there was something wrong with startup and asked if I wanted to recover windows? Anyways, I said yes.

Now when I reboot, I get a Boot Menu each time. Choice between Windows 7 or Windows 7 Home Premium (recovered) - which only works with the installation CD. So far the Windows 7 is working. I am not sure what I did though or why I am getting Boot Menu each time?

My next question is, I have not had the blue screen for two days, but how do I know if I have resolved the problem? What do I need to do next?

Because I didn't know what to do, I did all the things I know how to do hoping one of them was the right thing. Here is a list of what I did:

Updated and ran all anti-virus tools: AVG free, Spybot, Malaware Bytes
Updated drivers from Manufacturer's website
Checked BIOS, there is one update but it's to do with CPU so I just left it as is
Ran ... Read more

A:several BSOD after startup, tried to fix myself, diagnostic attached

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable!

BrUsbSer.sys Sun Sep 3 06:53:35 2006 (44FA278F)
Brother MFC USB Serial WDM Driver
Driver Reference Table - BrUsbSer.sys

BrSerIf.sys Sun Sep 3 06:53:36 2006 (44FA2790)
Brother MFC Serial Port Interface WDM Driver
Driver Reference Table - BrSerIf.sys

lmimirr.sys Wed Apr 11 04:32:45 2007 (461C108D)
RemotelyAnywhere Mirror Miniport Driver or LogMeIn Mirror Miniport Driver
Driver Reference Table - lmimirr.sys

teamviewervpn.sys Thu Dec 13 15:22:09 2007 (4760F9C1)
TeamViewerVPN Network Adapter
Driver Reference Table - teamviewervpn.sys

LMIRfsDriver.sys Mon Jul 14 22:26:56 2008 (487B7E50)
RemotelyAnywhere Mirror Miniport Driver or LogMeIn Mirror Miniport Driver
Driver Reference Table - LMIRfsDriver.sys

mwlPSDFilter.sys Tue Jun 2 16:07:30 2009 (4A24F9E2)
EgisTec Inc. Fingerprint Biometrics
Driver Reference Table - mwlPSDFilter.sys

mwlPSDNServ.sys Tue Jun 2 16:07:39 2009 (4A24F9EB)
EgisTec Inc. Fingerprint Biometrics
Driver Reference Table - mwlPSDNServ.sys

mwlPSDVDisk.sys Tue Jun 2 16:15:29 2009 (4A24FBC1)
EgisTec Inc. Fingerprint Biometrics
Driver Reference Table - mwlPSDVDisk.sys

netr28x.sys Fri Jun 19 13:56:06 2009 (4A3B4496)
Ralink RT286... Read more

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Answer Match 52.08%

Hello all. I'd first like to say that I've been searching similar issues and tried many fixes before I registered to ask for help.The PC:- HP Pavilion a810n- Windows XP Home Edition- Samsung SP1604N HDDThe Problem:- My system seemed fine. I did have alot of programs AutoStarting that I didn't use regularly, and I knew the system could possibly run quicker, but it wasn't an immediate concern. In short a friend came over last Sunday and suggested disabling items via msconfig - Startup, which I knew of but didn't want to touch for fear of disabling something I shouldn't. However we did, hit apply and restarted. My system would not reboot. Also, F8 would not bring up the Safe Mode Option.- I tried repeatedly to boot and hit F8. No success.- Finally I searched on the family PC and saw a recommendation to repair XP with the XP CD. I went through the process hitting [enter] and selecting the Windows currently installed for repair and went through the process all the way through with entering the key and all. - Windows actually came back up, however it was SP1 and I started the process of downloading SP2. After the reboot, once again it wouldn't bring up "normal" Windows, but I could hit F8 and go into SafeMode. Can't remember much after that other than attempting the repair again, and got stuck in the, "XP setup cannot run under SafeMode..." loop.- The last error I get now when trying to enter SafeMode is a stream of: multi(0)disk(... Read more

A:Hdd Diagnostic Found Errors, Xp Won't Startup

I'd suggest backing up your data immediately. The Ultimate Boot CD should have tools to either burn a CD/DVD for backup or USB support so you can backup to an external drive.Once that's done, I'd suggest using a tool such as HDD Regenerator (~$60 US) or SpinRite (~$90 US)A less expensive alternative would be to use the low level format option with the Samsung utility (more info here: )Sometimes when a drive starts spitting errors out you can fix it with a tool like the above - other times the errors will keep recurring and you'll have to replace the drive. Until you figure out which case is yours, you stand the risk of losing data each time that you use that drive - so it's your call if you want to keep trying or go with a new drive. Should you decide to stay with the old drive, I'd suggest running the Samsung Hard Drive test periodically so you can catch any further errors in the early stages.

17 more replies
Answer Match 52.08%

I have a Dell xps l502x with Windows 10. I had restored my computer and saved some files on my backup in the other partition. I tried to find the other partition and changed my startup Hard drive through command prompt. The computer reboot and started in the Dell Diagnostics. Now it wont let me exit and go back to windows. I try to exit and it will restart right back to diagnostics. I tried F12 (it wont give me the option for F8) and it doesnt give me the option to reset. I am stuck and i dont know what to do. Can someone help me get back to windows.

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Answer Match 52.08%

I entered diagnostic startup to troubleshoot a program that would not launch. When I sign in, I get a "Critical Error" popup window that says that the Shell Infrastructure Host has crashed, and I cannot open Cortana, Start, or use my taskbar at all. Hitting Winkey + R just brings up an error message, so I can't directly open up msconfig. I can navigate through folders on the desktop and run programs, but I'm not sure about plugging in hard drives, flash drives, or any other USB device. Is there any other way to return to normal startup?

A:Exit Diagnostic Startup on Windows 10

I presume that this is Win10?  If so, try:
- Startup/Automatic Repair
- Navigate to msconfig through the folder structure (it's located in C:\Windows\System32)
- System Restore - to a point before you tried the diagnostic startup
- Do a system Refresh

1 more replies
Answer Match 52.08%

I am on wireless internet and my laptop is slow in startup. I opened the System Configuration Utility to view Startup items, and inadvertently ran Deagnostic Startup. This apparently wiped out many functions. Now there is; no audio, restore points are gone, no print spooler, flash drive not recognized and more. I opened the Services (Local) window and most of the items were disabled, but managed to restart some to get back on the internet. Many items would not start showing error 1068.
Will appreciate your help back to normal.

tnx, bob.o

A:Diagnostic Startup wiping out many functions

Have you tried going back to where you checked diagnostic startup and checking normal startup instead?

6 more replies
Answer Match 51.66%

I am having issues with the comp, a friend built the computer for me quite sometime ago, for some reason recently I started getting random startup repair pops upon startup.

Today, it went one step further, during the startup repair, it stated could not repair due too then gave a list of error codes all of which were 0x0 until it got down to the bottom where it listed the code 0x490.

When I try to do any type of other repair nothing works. Have tried repairing via command prompt to no avail. I am able to get into safe mode. However if I restart and try to get into normal windows mode, the computer acts like it's disconnected from the monitor, I get the standard win startup chimes, however nothing to the monitor.

Checked vid card, everything seems fine there, and if that was the issue I don't think I would be able to see anything on the screen during a safemode session.

Checked for viruses using Avira, as well as ran a quick scan using malwarebytes, and ran a hyjackthis, posting log here just in case I am missing something.

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 10:20:54 PM, on 5/25/2012
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16421)
Boot mode: Safe mode with network support

Running processes:
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Sear... Read more

A:computer giving 0x490 after startup failure and startup repair fails

Please do not post HJT logs here due to Forum rules that we cannot comment on any malware issues.
on Another computer Download the ISO image for Seatools in my signature and burn the image to CD using IMGBurn also in my signature boot off of the newly created CD on the troubled computer and run the short and long tests. If either tests fails, the drive needs to be replaced.

1 more replies
Answer Match 51.66%


Does anyone know where in the registry is the win 7 startup mode entry located? Thank you!

A:Windows 7 diagnostic startup mode registry key

Do you mean a shortcut?

2 more replies
Answer Match 51.66%

Thanks for helping me out, now on to my problem

Yesterday I went over to a this guys house to fix his Netbook ASUS 1500HA (Windows XP SP3) which was having some problems with some nasty Malware and Trojans and 1 hijack which I found.

First I booted the Netbook into safe mode via F8


I did a few things to help his computer get rid of those nasties,

First I messed around with MSconfig and used "Startup Manager" a software utility for removing & disabling startup programs and entries (the viruses mostly to disable them on startup) and disabled a few services temporarily with msconfig I did not do a restart when it prompted me after I finished disabling some of the services on MSconfig I didnt disable any Microsoft Services, I used the Hide check box at the bottom

Next I ran
Spybot-search & destroy off my USB flash drive to help clean his system of those nasty ones that I mentioned above. Once Spybot was done cleaning It asked me to restart the computer in order for it to completely finish removing the objects which it left out.

Once it was done it began to restart then, It gave me a blue screen of death about 3 times with 3 restarts of course and I figured out it was my flash drive that was the cause of this
so after I took it out It booted just fine
but after windows logged in , IT LOGGED ME IN to the DIAGNOSTIC start up with a YELLOW screen


I went back to MSconfig while in Diagnostic start up and selected the Normal Start up option but now... Read more

A:Solved: Win XP Yellow Diagnostic Screen on Startup

Solved: I'm buying an external USB DVD/CD drive and purchased the Revocery Disc from ASUS website for this model. (Eee PC) reinstall the OS problem will solve.

1 more replies
Answer Match 51.66%

I keep getting the following message when I start windows: You have used the System Configuration Utility to make changes in the way Windows starts. The System Configuration Utility is currently in Diagnostic or Selective Startup mode, causing this message to be displayed and the utility to run every time Windows starts. Choose the Normal Startup mode on the General Tab to start Windows normally and undo the changes you made using the System Configuration Utility. It then gives me the option to "Don't show this message or launch the System Configuration Utility when Windows starts." I did make some changes yesterday (temporarily), and then restored Normal Startup mode. I have checked the settings in the System Configuration Utility, and it is set on Normal Startup. Should I just check the box to not have this message appear at startup, or is this a sign of something far more ominous?

A:Windows Thinks It's Doing A Diagnostic/selective Startup


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Answer Match 51.66%

hi ppl! i have a terrible, terriible problem. i ran diagnostic startup from msconfig accidentally and now i can start up normally, like i used to. my desktop doesn't have the windows xp-theme appearance, no sound, no printer, no nothing. i use windows xp pro. thanks a lot in advance to nebody helping me.

A:diagnostic startup problem- can't switch to normal

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Answer Match 51.66%


I am trying to help a family member with problems with their laptop. Over the past few months it has been slowing down badly, with anything from photos to websites to excel taking minutes to load. Usually I was able to fix this by identifying the programs slowing the PC and ending them in task manager. In the worst case scenario restarting would fix it

This evening, someone tried to turn it on, and on return found it on start up repair. After waiting a while, I realized it was in the notorious start up repair infinite loop. After turning off the computer, and trying a normal boot, it loaded the windows logo, before going back to the start up failed screen. After choosing the start up repair option, the windows background appeared, but the start up repair failed to appear. Multiple restarts have also failed to have the startup repair appear. Any ideas or help would be appreciated.

(Extra point, as it is a family PC, the owner is not too keen on me messing around in bios or safe mode)

3 year old Sony Vaio
Intel Core i5
Nvidia Geforce

A:Computer slowdown, Startup now fails and Startup repair won't launch

Good news to you then, boot into Safe Mode

Start with this as AVG had a recent issue, perhaps you are experiencing the same

Windows 7 stuck on "starting windows" screen - includes a link to how to uninstall AVG if you can't boot into Safe Mode.

Also set the laptop to run a clean startup - Troubleshoot Application Conflicts by Performing a Clean Startup (keep security software checked)

You can try re-installing AVG or go for Microsoft Security Essentials. Also scan with Malwarebytes Anti-Malware free (you can start the free trial, easy to revert to free when trial is over).

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Answer Match 50.82%

I just need to know how to disable HP Hardware diagnostics UEFI from startup. It keeps saying my hard drive is bad, even on a new hard drive. I just want to bypass the diagnostics and have been searching for hours.

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I have a wireless modem router, and I am trying to connect to intenet in Diagnostic Startup Mode of windows 7. It works absolutely fine in Normal Startup mode.

I applied diagnostic startup mode using msconfig options and then restarted the laptop.

Then I started starting the services one by one which are needed for WiFi connection, e.g.

WLAN Autoconfig - Its depencies first - Its dependecy's dependencies first and so on..

In between I am not able to start many of the services it is indirectly dependent on at a lower level...

Finally I am able to connect to the Wireless Router, but then I get a "Limited Access" to the connection...

How can I access the internet in Diagnostic Startup mode of the Windows 7 ?

A:How to connect to WiFi internet in diagnostic startup mode of windows 7 ?

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Answer Match 50.4%

In Windows XP:
I tried to make WinAmp work more smoothly by using task manager to close different processes, but one of them made my computer reboot after closing. Then I used msconfig to do a diagnostic startup, didn't get what I wanted and changed it back to a normal startup. Now I notice several things amiss (after rebooting a few times):

I have no sound. Control panel->sounds and audio devices tells me "No Audio Device".
Control panel->Network connections shows no connection options. But I'm still using the same computer to post on this message board.
Going to desktop appearance gives me only the "Windows Classic" style--from the pull-down menu there is no "Windows XP" choice.

I would expect there are other problems that I just haven't noticed yet. Does anyone have any idea what happened and how I can fix it? Attached are a DxDiag I just ran and one from before this happenned in case they help.

A:Sound, Network stuff, Appearance broken after diagnostic startup

Try a System Restore, selecting a restore date before the problem started. System Restore can be found by selecting Start, Accessories, System Tools.

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Answer Match 50.4%

Can I uncheck NVIDIA NVRAID in the msconfig startup if I do not have a RAID configuration?  My Windows 7 takes forever to boot and I'm wondering if this has something to do with it.  All other programs except AV and Logitech Gaming Framework (Logitech gaming keyboard ), and System Mechanic (don't go on with me about this one - some people I know don't like it, but this problem existed before it was ever installed so you can't blame that program.  Besides it runs on several computers in the house and doesn't affect any of them.)

A:Startup in Msconfig

This is a valid program that is required to run at startup.This program is required to run on startup in order to benefit from its functionality or so that the program will work.NVRaidServiceMSConfig (System Configuration Utility) is a troubleshooting utility used to diagnose and fix system configuration issues. In the Summary section Microsoft says "The System Configuration utility helps you find problems with your Windows configuration. It does not manage the programs that run when Windows starts."Although it works as a basic startup manager, msconfig should not be used routinely to disable auto-start programs. It is a temporary solution and not a good practice for the following reasons:When uninstalling programs while disabled with msconfig, they may not be uninstalled properly and manually editing the registry will be required to remove everything.Msconfig will often leave orphaned entries when software is uninstalled. When used to switch back to normal startup mode, these orphan entries can result in boot up errors.Msconfig only allows you to disable entries. To completely remove an entry from its' list you have to edit the registry, or use a third-party tool like Msconfig Cleanup Utility or a startup manager.Msconfig allows malware related items to hide in your registry which you may not see or affect your computer until switched back to normal startup mode. This could then result in reinfection of the computer.Msconfig does not list all applications loaded in all possi... Read more

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Answer Match 50.4%

Just curious....
Is the following a problem if found in the System Configuration Utility?

checkmark in box
blank under Startup Item
blank under Command
Location = HKLM\Software\Microsoft\Windows\Currentversion\Run

Please advise,



A:msconfig - startup ????


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Still trying to figure out some oddities in XP Home. It's my understanding that several of the items that appeared in 98se MSCONFIG/Startup tab should also appear there in XP Home (eg: SYSTRAY, Load Power Profile, Scanreg). The only thing in that tab on my system is Realmon (eTrust AV). What is the real story with this Startup Tab? I don't find them in the processes tab either. Computer seems to be running fine. This is the area of XP that confuses me the most. Just too different from 98SE. Thanks for an explanation.

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I disabled the msmsgs by unchecking the box and applied the change, but when i start up the computer the massenger still shows up in the right corner of the computer. what do i need to do? Thanks in advance.


You can stop it from starting with Windows inside the Windows Live Messenger settings.

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Answer Match 50.4%

How do I go about removing old startup programs in my list?
The programs have been uninstalled and the boxes unchecked but the descriptions still remain in my starup tab for MSCONFIG.
I noticed the 'Restore Starup Programs' button, but I'm not touching it unless I know what it will do first.
My crowded list of startups and I thank you.

A:MSconfig Startup

i will check and make sure, but i think they are located in the config.sys file.


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What will happen on the next boot if I click "disable all" on the msconfig startup tab? Is it true that only the XP process items will regenerate?

A:msconfig startup

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I have multiple entries for certain programs. Some entries are for programs I dont even have on my computer anymore. Is there a way to remove these items from the startup tab in MSCONFIG? The list of programs is gettting quite large with multiple entries for certain programs.

A:MSCONFIG-Startup Tab

run regedit and go to HKEY_CURRENT_USER/Software/Microsoft/Windows/current version/run and delete the entries you want to there.

also check HKEY_LOCAL_MACHINE/Software/Microsoft/Windows/current version/run

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Answer Match 50.4%

What can I safely remove from msconfig startup to speed up startup? Thanks.....

A:msconfig startup

look here

and here if using XP

or here for Win2K

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I just deleted a program from the startup list through Msconfig (WinXP) and i got a message to start in future in "Normal Mode". I was starting in "Selective Mode". There was also an option to 'Don,t show me this message again' which i clicked without going to selective mode (all this after restarting). My memory tells me that when i did this some time ago it caused some trouble. Does the startup option derive from the fact that there are a dozen more items on the startup list which i leave unchecked, and therefore 'selective mode' wld be the correct option? tks.


if you untick a program in msconfig - you will get that error message - just click the box.

if you want to know what the startup programs do - have a look here

have a look at the programs listed - details available from here

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Is there a list anyplace as to which items in the startup box are not necessary and can
be unchecked?

A:msconfig - startup

Startup Programs Reference

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I just got a new laptop and dont know what is safe to take out at bootup.

A:What can I take out of my startup/msconfig? thanks

This gives you a list of tons of processes running...along with what they are and if it's safe to close them out

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hi i have a few things in msconfig but do i need these item: nvcpl,avastUI,alcmtr and a blank entry which eventually leads to PCDrprofiler when i go through regedit

A:msconfig startup help

Windows Startup Programs | What are they | Are they required.

You can check any of your Startup Applications in the link above with safely.

Please be careful in regedit as you can do much harm to your system if you are not familiar with what you are doing there.

kind regards,

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Answer Match 50.4%

Hello. Please bear with me, i am new here. My problem is with the startup menu of the configuration utility (win 98 2nd). I recently removed a bunch of spyware and adware using Adaware, Spybot, and Spy Sweeper. I would like to get to a point where I can use "normal" instead of "selective" startup, but there still seems to be a lot of clutter in the startup section ( most of which seems to be the residual from the bad stuff I got rid of. I also have a window pop up in normal mode saying "Program Not Found" at the top. the program it's looking for is PROGRAM, and for file type it just says " ( yep, just the quote).
I have a feeling I still have some junk on here causing problems, or I did something wrong, because when I start in normal mode, my computer freezes on start up.

Could you please take a look at my HJT log and see what I'm missing? Thanks guys.

(This is in selective with win.ini and startup de-selected)

Logfile of HijackThis v1.99.1
Scan saved at 4:14:54 PM, on 8/26/06
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:

R1 - HKCU\Software\Microsoft\Internet... Read more

A:Help With Startup In MSConfig

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I have 5 programs on my startup list that are unchecked and I don't use anymore, is there a way I can delete 'em outta the startup list? Thanks.

A:Startup list in msconfig.

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Hi, I have WINXP Srv Pck 1.

I ran msconfig, and removed two startup programs (office startup, and microsoft messenger), and when did start up, got following message:
You have used the system configuration utility to make changes the way windows starts.

The sys config utility is currently in diagnostic or selective startup mode, causing this message to be displayed and the utility to run every time windows starts.

Chose the normal startup on the general tab to start windows normally and undo the changes you made using the system configuration utility.

So I had to choose the general tab cause again on startup, the same message appeared as promised.

I'm new to XP. How can I take these two programs out of startup?



A:unchecked 2 startup in msconfig, and sys won't allow it

Trying to remember, but isn't there a check box that says to disregard the message and allow the changes, or something to that effect. Run MSCONFIG, uncheck the culprits and restart, looking for that checkbox and unchecking the selection. Had to do this on my XP machine and it worked fine, it's just not on right now so can't quote the box directly. You might also check the preference/options selections for those programs to make sure they are not setup to automatically start either with windows start or browser start.

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In msconfig.exe > Startup, all my items are gone, except MsnMsngr, Office Startup and Adobe Gamma. Anyone know the possible causes of this? I did disable some items beforehand, but I don't see why they'd disappear. My firewall and virus scan startups are gone too. Any idea how to add them back?

A:all items gone in msconfig.exe startup tab!

Anyone know how to restore them back to original state? I was unable to use system restore though

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Answer Match 49.56%

Greetings all,

I don't seem to be able to remove msconfig from the HKLM startup procedures, every time I delete/disable the msconfig entry (using startup control panel) it reappears/duplicates seconds latter.

Of course the first thing I tried was to check the check box (in the msconfic startup dialogue) which said "do not start msconfig with windows" (or something to that effect) but that doesn't seem to have appeased the great and powerful msconfig (I must have checked that box a thousand times now). Any ideas what might have done this?

Also another curious, but perhaps unrelated startup behaviour involved the pre-logon capabilities of the Intel PROSet/Wireless manager. The logon screen seems to freeze for a bit and once I've loged on I find that Intel PROSet/Wireless hasn't started and my wireless connection is disconnected. I'll switch back to wireless zero config but I just thought I mention it in case it had any relevance and/or pointed to a joint cause (with my above msconfig annoyance).

([email protected])


Well I've been fiddling around a bit with startup cpl an it seems that I cannot modify the windows startup at all. Any modification I make is rescinded the moment I close the program window (startup cpl). Also I noticed a program that I don't recognise (winpol.exe), anyone know whether this is a program I should be worries about

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I was trying to uncheck some of the programs from msconfig startup so that my computer would boot more quickly. However, whenever I uncheck a box and click apply (i would do one box at a time) I get this error:

an access denied error was returned while attempting to change a service. You may need to log on using an administrator account to make the specified changes

Does anyone have any suggestions because I am the administrator on this computer?

A:Msconfig Startup Error

I was trying to uncheck some of the programs from msconfig startup so that my computer would boot more quickly. However, whenever I uncheck a box and click apply (i would do one box at a time) I get this error:an access denied error was returned while attempting to change a service. You may need to log on using an administrator account to make the specified changesDoes anyone have any suggestions because I am the administrator on this computer?Try booting to Safe mode and running msconfig.

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Answer Match 49.56%

Everytime I go to msconfig and then goto the startup tab and try to remove the checkmarks in front of the entries, it lets me remove the check mark but when I'm done and try to click apply or ok I get this error "An access denied error was returned to change this service. You may need to logon using an administrator account to make the specified change."

Well, I am the administrator of the computer. When I goto control panel and click on User Accounts I am listed the the computer administrator. Why then is this error message keep coming up when I try to make a change? I've changed this many times before and never got this error. Why now?

Secondly what program do I need to totally get rid of the entries in the startup group, not just uncheck the entry but completely remove the entry from the startup group? I don't see any need for all of those entries to be there if they don't need to be checked. And why also are the entries in there more than one time? Some of them are in there 2 times. I just not only want to be able to uncheck them and not get the error that I'm getting, but to totally erase them from that list.

Any help would be greatly appreciated.

A:Msconfig And Startup Tab Error

Msconfig is the wrong tool for what you want to's meant to be a troubleshooting tool, with temporary changes to a system made for the purpose of defining problems.Try this: AutoRuns for Windows v8.73 - Please pay attention to what you are doing in this utility. The Logon tab is what you want if you are only interested in startup items.Louis

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Answer Match 49.56%

Hello All,

While the Startup tab in MSConfig makes total sense to me, the options under Services do not. By selecting or unselecting an application under Services what exactly am I doing?


A:Msconfig Startup V Services

You will kill that application. Msconfig is a tool used for testing. If you want something to stop items in the long term, you'd be better off using Microsoft's Autoruns or Codestuff Starter Which is a little more user-friendly

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Answer Match 49.56%

i found a thing called HIIJ and i don't no wether to disable or keep i couldn't find anything on the internet to help me so can someone please tell me what to do thanks jason.

A:msconfig/startup help needed

Hello and Welcome to TSF,

Are you using a usb port mouse? or a PS2 mouse?

One point are you sure its not HIJ ?

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Answer Match 49.56%

Daughters computer. Win98se, K6-2/500mhz, 128mb ram, WD 17gb HD,
In Msconfig startup there are two programs, that when I uncheck them, they come back when I reboot.
country/selection pctptt.exe
ptsnoop ptsnoop.ext

Ran updated Norton AV.

What are these, and how can I get rid of them? Or do I need too?

Thanks for any help.

A:Startup programs in Msconfig won't go away

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Answer Match 49.56%

In msconfig, under the startup tab, there are a bunch of programs that aren't on my computer anymore, they are unchecked, but is there a way to remove them from the list?

[This message has been edited by joel558 (edited 05-30-2000).]

A:{SOLVED}msconfig startup tab

Look in these places


Use Regedit and look for entries in HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run-
Just delete the entries in "Run-" for any old programs you find.

Use Sysedit and look in Win.ini for lines that read "noload=" and delete any old programs.

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Answer Match 49.56%

What do I need on startup list at msconfig What needs to be running It takes to long to load at startup

A:startup list on msconfig

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HP PC with XP SP2.
I have a spurious process in my STARTUP file which is causing problems, so I have used MSCONFIG to de-select it. At the moment I am running with Selective Mode at boot-up, as if I re-set MSCONFIG to normal operation it re-activites the de-selected process :-(
How can I remove the unwanted process permanently please from STARTUP? I can't find any option to do this in MSCONFIG, nor can I find any obvious .INI file anywhere to edit.

A:Startup File in MSCONFIG

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Answer Match 49.56%

Hi all,

I have windows 7 ultimate 32-bit installed on a Samsung N210 netbook with 2GB RAM, and have a question whether it's safe to un-check/disable the following items under 'Startup' tab via MSConfig:

Synaptics Pointing Device Driver
Intel(R) Common User Interface igfxtray.exe
Intel(R) Common User Interface hkcmd.exe
Intel(R) Common User Interface igfxpers.exe

Thanks in advance

*Sorry, if submitted in the wrong place

A:MSConfig - Startup items

Hi fkhan, welcome to the forums

The first one is for the pointing device, if your netbook doesn't have one, I believe it is safe to disable.

The others (ref.:

igfxtray.exe is a process which allows you to access the Intel Graphics configuration and diagnostic application for the Intel 810 series graphics chipset. This program is a non-essential system process, and is installed for ease of use via the desktop tray.

hkcmd.exe is installed alongside Intel multimedia devices and allows configuration and diagnostic options for these devices. "This program is a non-essential process, but should not be terminated unless suspected to be causing problems.

igfxpers.exe is a process installed alongside NVidia graphics cards and provides additional configuration options for these devices. "This program is a non-essential process, but should not be terminated unless suspected to be causing problems.

you can also check for advice

What I recommend you do:
create a system restore point
disable the programs one at a time and verify if anything you use is not working anymore, if so, enable it back
If things get too messy, restore it to the point you created

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Answer Match 49.56%

In XP, in MSCONFIG, under the Startup Tab, I have not added these items myself. I would like to know how these items get added when I am not adding them myself. I really want to know how to remove the ones I do not want there. Actually, some are things that have long since been removed or deleted, not being used at all. I would like info on managing this, taking control over what is added, what is not. And to remove those I do not want there.."keen value" included on the start up list.

I also would like to know the same, but in regards to the Task Bar, right clicking on it brings up properties. When I click on "hide inactive icons" a list is on the next page. I do not understand how to use this and want to clean up the list to leave what is current, remove what is not. And want to know how these items get added to this list, when I am not adding any myself.
Thanks for all help and advice. It is very appreciated....parrotplay

A:Startup in MSCONFIG Questions

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Answer Match 49.56%

any suggestions as to what I need to do to clean up my startup in msconfig to improve the speed of my very slow computer?


A:msconfig and startup cleanup

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I was wondering how I can find out what stuff I should and should not keep in my Msconfig startup log. I am running XP Home Edition.

Thanks for your help.

A:Msconfig & Startup Definitions

Have fun!...........

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Answer Match 49.56%


I've read on this site (and others) not to use msconfig to control which programs start on boot. I've also seen a list on this site of alternative programs, but can't seem to to find the link.

If someone has it and could post it, it would be much appreciated.

A:Msconfig alternatives For Startup

I found the link it was under "slow computer? may not be malware)

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Answer Match 49.56%

Hi well i recently factory defaulted my dell inspiron 530s (1yr old) carefully removed all the bloatware and getting everything up to speed updated all the driver bios graphics network sound etc to latest editions and removed any uneccessary programs from from the msconfig startup tab.

My problem is when I'm booting it hangs forever takes about 4.5 to 5 minutes to load from the power button. I'm looking through the msconfig services tab and seeing a whole heap of stuff that i cant find much information on through any internet search. could someone tell me which of these programs could safley be turned off from the startup:

Intel DHTrace Controller
FLEXnet Licensing Service
Intel Alert Service
DQL Winservice
Intel Software Services Manager
Intel Viv Media Server
Intel Application Tracker
Intel NMSCore
Intel Qualilty Manager

Dell Inspiron 530s Dual Core2Duo 3GHz 3GBRAM ATI Radion HD2400 Pro 256MB
Vista home Premium 32bit

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Answer Match 49.56%

Can I remove items from the MSCONFIG Startup list?

Things are added, for instance a Setup program on a removable drive. This then throws up a Windows Explorer error message when I reboot. Luckily I tracked it down with out a real drama.

However all these extra disabled items mean that I am always booting to a limited startup option in MSCONFIG. The MSCONFIG startup message is supressed so it is not an annoyance.

What this bloated, disabed list does however is to confuse the issue when later fault finding.

A:Cleaning MSCONFIG Startup

There's no problem staying in selective startup mode.

If you wish to permanently remove the entry from the startup tab, find which program adds this entries and search for an option in that program to disable the start with windows feature, the system tray icon or something like that. You could also uninstall the related program if you don't use it.

If you need the program and can't find an option to remove the entry from the list then you can do it manually by editing the registry. See this link :
Proceed with caution when deleting entries in the registry. It's recommended that you backup the whole registry first using erunt for instance.

What's the name of the startup item ?

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Answer Match 49.56%

hi all. just a quick query about some strange items that are in my startup list.had a quick google for the app names but, as they are gibberish nothing came up.when i tried the start of the file string "hkcu" i found a couple of strange things coming up and was all set fro getting shot of them all but then found a half normal looking one below the rest.just wondering if you can cast your wise peepers and give me a clue please? ta much.

A:Msconfig Startup List

To small for me to read.

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I've lost the addresses for 2 great sites that explained what the items in startup are and whether or not it's "safe" to disable them.
Does anyone know where I can go for help in this area?

A:msconfig/startup list

I find good stuff here...

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I installed TVolution on my computer and it put itself into my startup items. I used msconfig to uncheck it so it would'nt automatically start. However, the next time I ran the program it installed itself to my startup items again and I found out that no matter how many times I took it out of Startup, it would be back each time I ran the program! Is there any way of permanently deleting this program from Startup short of just never using the program again? Thanks in advance for any help.

A:Startup items and msconfig

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Answer Match 49.56%

How do you delete lines in the msconfig startup. I have some lines
that are duplicates. I believe it does not hurt anything, but I would like to shorten the list.

A:msconfig startup cleanup

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I was wondering if anyone could answer a question.
I have an item running in my Msconfig called CRW Series Driver V1 running at startup. There is a folder in my computer in program files called CRW, but there are no text files or other forms of documentation to indicate if this is something I need. The program that is actually running is shwicon.exe.
I am using Windows XP home edition. What does this program do? Do I need it to run at startup or can I disable it?
Thanks from Daredevil

A:Startup Item In Msconfig

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Answer Match 49.56%

I know that when you have windows 98 and you type msconfig in the run then you click on the tab saying startup you can remove unnecessary things from loading that will only slow down your computer.

But on windows 2000 pro when I type msconfig it says it is not there - what do I use to remove unnecessary things from starting up that are not kneeded to run the computer ?

And what should stay there and load at startup so the computer has no problems ?

A:question on msconfig/startup

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I have got windows xp.
I don't seem to have all the necessary things in my startup menu. In fact I've only got 4 things in there and they are programmes I have installed. This I think has resulted in me having "no audio devices" in the control panel. I would really love sound on my computer. Any suggestions.


A:Startup menu in msconfig

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I understand stopping programs in startup isn't suppose to used to control what programs bootups/shutdown in a computer. My question is, if I go through Adminstrative Tools and click on Servieces (Local) how to I go about stopping some of these programs from automacally running? I have about 41 programs starting up evertime I boot, which counts for some of the lag time when I boot-up. Thanks as always.

My Regards,

A:MSCONFIG - Startup and other questions.

hey, in the services dialogue you simply right-click the service you want to stop from starting and where it says "startup type:" change the dropdown to either:
- manual: if you believe the service may be needed (programs will be able to start it etc).
- disabled: if you believe it is useless/malware based (e.g. i have the bonjour service disabled because it annoys me)

Warning: some services are essential, be sure you can disable it before doing so.


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Answer Match 49.56%

I've got a bunch of unused command items in the startup menu under the msconfig that I'd like to A- know what each one represents to see if I need active and B- find a way to remove those items that are garbage.

there used to be a website to see exactly what each represented at but that no longer works.

Does anyone know of a site that has that information?

A:msconfig startup clean up


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Answer Match 49.56%

I have a friend who has asked me a question regarding the Win XP msconfig startup items. Since I'm still using Win98 I don't know anything about Win XP and can't advise him.

The question is:

Using XP Pro, when I have a look at my startup tab in msconfig, I have only 11 programs running at startup, but, when I go Ctrl + Alt + Del and click on processes tab, I have 36 processes running.

Question: Do I also go through my running processes with pac-portals list and stop unecessary processes from running?

If so, when I click on "end the process" it starts up again on next startup. How do I stop that happening?

It would be great if someone could offer advice regarding this.

Thank you!
PS The pac-portals list referred to is here:

A:Win XP msconfig Startup items


For starters, go into administrative tools and check the services that are running. If you don't want a service to run simply disable the service.

if it's something running in Startup, simply uncheck it.

Also run a good virus scan and get AdAware to check for Spyware.

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Answer Match 49.56%

I need help.... AGAIN...!!!

first part...

how can I stop or block pragrams being loaded onto my rig without my permission or knowledge... such as i go to Add/Rem Software and I see these little pesky utilities like Lycos or 180Solutions crap or some kind of Search or Bargain Buddy crap...

which of course I have to go thru the madness of removing or uninstalling and cleaning my registry...

second part...

I go into MSConfig Utility / Startup... I see a whole slew of pesky critters that were LOADED onto my rig without my permission... Now that I have cleaned my rig, I would like to get them little critters OUT of my startup tab... I go to selective menu but want normal startup... If I deselect and just select the few services that I want, they all come back after restart...
who has found a remedy for this headache...???

A:MSConfig Utility & Startup

Use Startup Control Panel:

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Answer Match 49.56%

I am working on someone's computer with only 128RAM. I have looked at portals list and various links on web talking about these programs, but would like extra help:

On Compaq Presario 7500: What are the following programs and are they necessary for startup for operation of pc:

Remind_XP C:\Windows\Creator\Remind_XP.exe
ALCXMNTR.EXE (which I saw as unnecessary)
rundll32 rundll32.exe nview.dll,nViewLoadHook


A:Programs in Startup in msconfig

All three can be safely shut down.

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Answer Match 49.14%

I have an unfamiliar .dll file that is in the msconfig startup items it's (asofecuficawaju), never seen it before and when I turn it off and reboot Win XP it just turns itself on again. It's in the registry under HKLM\SOFTWARE\Microsoft\Windows\Current Version\Run name:Lgeniqadunuj; Type:REG_SZ; Data:rundll32.exe "C:\Windows\asofecuficawaju.dll", Startup. Do you have any idea what this is and will it hurt if I get rid of it, is it a possible virus. I've searched the web and have found nothing about it. Your help would be appreciated...Thanks

A:HELP!! Unknown Startup Item in MSconfig

definitely run a full virus scan and malwarebytes scan before attempting manual removal

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Answer Match 49.14%

Windows media player will open automatically every startup. I've tried msconfig, Autoplay, Services (manual v. automatic) etc. I'm at my wits end. Anything else I might be missing?

A:WMP opens automatically on startup. I've tried msconfig...

Can you post a picture of msconfig > Startup and open the properties for its entry in Services.msc?

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Answer Match 49.14%

Hello All,
              New to the forum. I was cleaning up my computer today and ran AVG, Avast, Windows Defender and Malwarebytes. I went into MSCONFIG to check my startup programs and noticed some things that confused me. Start Up items names "Sixth" "Seventh" and "LuaRT". All my antivirus and anti malwares are upto date. The Manufacturer is unknown. Curious as to what these are and why they arent being detected. Thanks!

A:Weird Things in Startup in MSCONFIG

Also Snoozer. i unchecked all of them

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Answer Match 49.14%


I noticed that ImationFlashDetect.exe was running as a process, and found out that its listed in the Startup tab of msconfig. (I have windows xp). I don't want it to be running, so how can I disable it?

I tried to uncheck the box and it told me to restart, but then on restart it said that it was running in Diagnostic and Selective mode. Is there any way to run it in Normal mode and still remove Imation from the startup tab?

A:How to disable a startup item in msconfig?

Start> Run> type in 'msconfig' without quotes> enter> Selective Startup> Startup tab> UNCHECK the process> Apply> OK

Reboot> Close the nag message that comes up after checking 'don't show this message again'.

You must remain in Selective Startup after making the change. If you do not, Startup will revert back to before the change. The message is simply telling you that Selective Startup is a 'diagnostic mode' and many don't realize it can be retained.

My systems have been in Selective Startup since the first day I got them- after unchecking all the unnecessary items on the Startup menu. "All" you need on Startup is the AV program, firewall, touchpad if laptop and network process if on network. Some security suites are also set to run at Startup. But nothing else needs to be checked.

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Answer Match 49.14%

I recently allowed my ex to "fix" somethings on my computer and well, things have not been the same. The biggest annoyance has been a dell folder that opens upon startup and a sonic blast instalation prompt that loads every time I turn on my computer. The dell folder is easily closed by hitting the X, but the sonic installer is closed only by using control alt delete. I have the original sonic disks and tried reinstalling the program, even though I dont use it, but I still get the instalation popup upon startup. I am hesitent to remove the program because I ready in another forum that removing sonic (which came with my computer) can mess with the sound properties. In order to try and fix the dell folder problem I tried using MSCONFIG but was denied access because I was not an "administrator"...I am the only person affiliated with this computer and always have been, so I thought I was the administrator? Please Help!
Some Basics:
Windows XP
Media Center Edition
Version 2002
Service Pack 3
Dell Dimension 8400
Pentium 4 CPU

A:Solved: MSCONFIG & Startup Problems

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Answer Match 49.14%


i have recently used the 'Run...' option and put in the command 'msconfig' and went to the start up option to disable some of the programs that start up automatically and as i was looking through i come across 2 items that have no name or command although they both have a location (the same location) 'HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run' and i'm not sure as to what to do with them (weather to disable them or not or get rid of them completely (if possible)).
could you please help me

A:un-named items :S (msconfig (startup)) should not try to use msconfig as a tool for managing startups. The enzing screens will annoy you and this tool was never intended to be used in that manner.

A far superior tool for such would be AutoRuns for Windows - , where the typical startup items are listed on the Logon tab. Unwanted itees can be safely disable or removed using Autoruns, with no possible negative consequences.

Any item displaying "File not found" can be safely deleted from the Logon tab.


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Answer Match 49.14%


I recently got a new HP notebook, and the notebook comes with this feature of adaptive brightness, so if i'm looking say at a black screen the display will dim, and if i'm on a bright screen, the display will of course get brighter.

The thing is that when it does this the bright part of the display will then look washed out, and the way I found out how to fix this is when I boot it in Normal Startup. However, MSC is very stubborn on keeping itself in selective startup, despite the fact that I have made no changes to the boot sequence at all, and I would really like it to stick on normal startup.

This only happens on battery and I have changed the power plan to not happen but it still does.

Help would really be appreciated


A:MSConfig locked on selective startup.

This is a normal behaviour. All my PC's are running in selective mode and the reason for that is if you disable any service(s), startup item(s) then it becomes "Selective"

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Answer Match 49.14%

Anyone know how to delete an item from the startup list in the System Configuration Utility (msconfig). I inadvertantly put a utility .exe into the Startup folder instead of a shortcut. This created a temp file in the startup folder. I now have the original problem fixed, but the unchecked entry is still listed and I'd just like to remove it. OS is XP Home SP2.


A:Solved: msconfig Startup Item

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Answer Match 49.14%

I recently began having problems when restarting- 90% of desktop icons were gone,
replaced with generic program icons then, after a few seconds, windows explorer
would crash. When starting in safe mode the icons reappeared , so I used msconfig
/selective startup to quickly (lol) determine the cause. It's in a file called *[annie] with the item *'Frame Rate=666666' (*see below) the apparent culprit. With only this item disabled, startup appears to be OK.

;msconfig FrameRate=666666

My question is how and what should I do with this so I can resume normal
restart ( I'm still in selective startup )?

Also, any ideas on what [annie] could be for?

If I have to delete anything from the Win.ini file, do I just open it with Notepad and edit or delete or do I need to Regedit as well?

I use XP Pro-SP2 w/NOD32,Trojan Hunter, MS Antispyware, Spysweeper, WinPatrol, Firefox 1.5 -auto-updated and regularly run.

Thanks for your time and consideration!

Season's Greetings,


A:Found startup problem in Win.ini using what?

google turns up many people with that in their win.ini - i think it may be related to ati cards
try changing your win.ini from this:
;msconfig FrameRate=666666

to this:

save and reboot -
also does it point to any exes? (like "annie.exe") ?
try opening regedit and search for references to annie

aw crud scratch that- i just realized the ;msconfig FrameRate=666666
line means STOP this line from running, removing the ";msconfig" part will probably bring back your problem
still, try hunting down any exes that it points to

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Answer Match 49.14%

Problem: The Wild Tangent Error Pop-up was solved on my desktop computer by using:

START ---- RUN---type in msconfig-----then going to START-UP and unchecking the Wild Tangent File...... But.....

Our Laptop has the same problem, which is an XP also.....we tried the above solution. The lap top has SPY Bot, and Ad Ware removal like my desktop computer, but now we have a new problem before we solve the Wild Tangent problem.

And that is.......When we go to click the Start-up Tab in the System Configuration Ultilty which brings us to all the files on Start-up, we do see all the files but, the page disappears after about 5 seconds, it acts like it is timing out.

This quick disappearing act does not give us a chance to find the file and unclick the Wild Tangent file to solve our problem.

How do we fix the Start-up so it will last more than 5 seconds?

Thanks for all your help!

A:Msconfig/Startup runs and then disappears

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Answer Match 49.14%

 what.PNG   20.39KB

What is that?

A:Blank Startup Item In Msconfig

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Answer Match 49.14%

People tell me that if you have too many things checked on the startup menu when you run msconfig it will slow your computer down.While I can figure some of those things out, there are a lot of them I have no idea what they run. How can I find out what is neccessary or not? Thanks

A:What to leave checked in startup tab when I run msconfig?

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Answer Match 49.14%

This is not a question of life and death as I keep my viruses and other malicious stuff quite under control. But I would like to ask a question and post my hijack this log since I don't think I need all 26 processes running automatically.

I own an IBM ThinkPad with Win XP SP1, Norton Antivirus 2004, Search & Destroy and Ad-Aware SE.
1. In msconfig/startup there are two blank entries (no name) and location in the registry (HKCU and HKLM ..... Run). Is it safe to either unmark them in starup or delete them from the registry? How come they're blank?

2. Some adware/spyware got installed on my computer as a program. I unistalled it, removed i from the registry and unmarked in startup. They still appear as unchecked boxes in startup although they no longer exist. Is there a way to get rid of them?

3. My hijack this log: (I hope I'm not flooding the forum to much by posting this)

Could you please suggest which processes are safe to get rid of?

Logfile of HijackThis v1.98.2
Scan saved at 14:42:04, on 27.11.2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)[/SIZE]

Running processes:
c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Synaptics\Sy... Read more

A:Msconfig/startup processes question

Regarding the services you can get rid of, I use Elder Geek Windows Services Guide to streamline my computers.

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Answer Match 49.14%

Tech Support Guy System Info Windows Media XP vs 2002 service pack 3 Dell inspiron 6400
I attempted to change msconfig as it took forever to load all programs found there. out of the blue got mssg access error denied to make change. Contact or login is administrator, which I already had. Now I cannot even access internet, I get error message when attempting to access help and support, "cannot open because a system service is not running". System restore points were deleted somehow, so I have nothing to restore. I've tried a system reboot, but the F11 button does not respond, so I can;t figure how to get back to factory settings. Any help would be appreciated.

A:startup /system malfunction /msconfig

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Answer Match 49.14%

I'm having all sorts of problems trying to configure startup for windows. I disable a program, then after rebooting it starts up again and the checkbox is checked (in msconfig). When I try to enable a program, it does the opposite and wont run and the checkbox is empty after a reboot. also, some programs are listed twice. in the below example, i'm trying to disable 'amd hydravision' (which for whatever reason is listed twice) as you can see the checkboxes are unchecked. the next pic is right after restart. the box for the one hydravision is checked and the program is running.

i managed to get one of the applications to run by scheduling a task on startup, but i'd really rather not be using work-arounds. i still cant figure out how to get msconfig to keep the applications disabled. also, why would two of these applications be listed twice? any help would be appreciated.

A:Cant disable programs in msconfig startup


I would try autoruns Autoruns for Windows

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Answer Match 49.14%

Anyone know or have any blank programs in the startup tab of the msconfig program?

Im gonna disable them cuz ive never seen anything like that... everything is blank for 2 of them up to their location... name / command is blank.

A:2 Blank startup programs in MSConfig

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