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Black Screen of Doom but Booted to login screen (no cursor just blank)

Q: Black Screen of Doom but Booted to login screen (no cursor just blank)

Hey everyone.

I did a bit of research and this seems to have been an issue for a while, or has been in the past. Was upgrading to windows 10, I first had to restart my pc cause it was initially stuck on that preparing to install problem with the green bar being stuck around 25%.

It then got through that and began the installation process with the big circle and rebooting process. However around 91% when I last looked at it it was just black screen, this stayed this way for about 3-4 hours. I then decided to reboot the pc and it has now booted to the login screen. Is this a known bug or could there be a possible issue?

The problem seems a bit different as some people I saw have had to fall back on PC restore points etc. So not sure if it installed or what could be the problem.

Also side note, I upgraded my pc when windows 10 first publically released, but rolled back because I had about 5min shutdown times. So not sure what is going on and any info would be greatly appreciated!

Thanks!

A: Black Screen of Doom but Booted to login screen (no cursor just blank)

I never had a problem upgrading like you've experienced but I experiencing Windows 10 upgrading process is the longest time taken ever compared to previous versions. It took me 1 hour+ to finished.

Play around a little bit to get used to it then did a clean install. No problem arise, seems working fine.

The point is, problems always happen after upgrading, to solve it just perform installation from scratch (clean install).

0 more replies
Answer Match 87.6%

It started a morning a few days ago. When I login on any user, nothing shows up, not even a cursor. It's just black.
So I got into safe mode and disabled my graphics card (intel 965 integrated) and everything worked. So now I have my graphics card disabled, but I can't have the Aero effects or the screen resolution.

The driver installed is the latest one, and I have tried the Prevx fix and everything.
Also ctrl alt delete in the blank screen works (the blue menu shows up full screen)
but when I click Task Manager, it goes back to the black screen.

What should I do?
 

A:Blank Black Screen No Cursor After Login

16 more replies
Answer Match 107.52%

Hi, I have an office desktop pc (HP COMPAQ ELITE 8100) running 64-bit Windows 7. I was manually running Windows update and manually updating some of my drivers when the pc suddenly turned itself off.

I turned it back on and now it doesn't get to the login screen anymore. It just displays a black screen with a movable mouse cursor although I can't really click anything or even press any keys on the keyboard.

I tried loading into the recovery environment but it only gives me the option to restore my hard drive to factory settings, which I don't want since I have lots of important files in it.

I've searched around the forums but I can't find a problem that is EXACTLY like mine.

By the way, my pc is on a dual boot mode with an Ubuntu 11.10 and that is how I'm able to access this forum right now. The dual boot was set-up by the employee that I replaced so I have no idea how this is set-up.
Any help would be appreciated!
-Ron

A:Black screen with movable mouse cursor before login screen appears

Firstly, boot into the Linux operating system, and then create a backup of all important files and data.

5 more replies
Answer Match 107.1%

The issue started a few hours ago when I was playing League of Legends, specifically when the game has finished its loading and crashed to Desktop which is a common problem on my laptop. As usual I would restart the game, but before I could do that explorer.exe crashed, my entire Desktop has turned to the familiar transparent whitish filter before the "Explorer.exe has crashed" message popped out, which was peculiar at the time because this is the first time it had happened.

So I allowed the program to restart, it didn't. So I shut down via holding down the power button and rebooted the laptop. It went into Startup Repair, and did its automated repair, so I let it repair while I did my stuff. When I returned, the repair had completed and it booted the laptop into the infamous Black Screen of Death with a movable mouse cursor. This is right before I could log on to my user account, and I decided to search for solutions initially on Google using an available PC.

Most of it didn't work, for starters, booting up to Safe Mode, Safe Mode with Networking and Last known Good Configuration brought me to the same movable mouse cursor with black screen combo. Safe Mode with Command Prompt has the same problem, and the Command Prompt does not appear.

After which, I accessed the Repair menu with the F8 button right after the BIOS loads and tried every option. First, Repair Your Computer did not work as it couldn't find any problems after the first initial repair it did. Syste... Read more

A:Black Screen of Death with Mouse Cursor before Login Screen

having the same problem here on my toshiba satellite L655-1je laptop. did everything srwalpha did but to no avail. hence, bumping this up for help pls...

8 more replies
Answer Match 106.26%

Apologies if this is in the wrong section.

I have a Dell Inspiron 1750, and the owner said that his son installed BearShare and it's been giving him complications. He told me it sometimes freezes when he tries to start the computer, and has to give it a hard shut down. I (hopefully) removed BearShare with Malwarebytes and MSE, yet I can't seem to find why it's not letting me boot up regularly.

It boots into safe mode fine, and I can access everything from there, but when I try to restart into regular mode, it just hangs after 'Starting Windows' with a black screen and active mouse cursor. I've tried various tutorials from searching "black screen, active cursor", "laptop frozen after starting windows" etc, but nothing that I try works.

After a few hours of research I keep seeing the reoccurring phrase 'shell', I believe it's not being loaded correctly or at all. I've tried a fix by Prevx that said it would fix the black screen to no avail.

But here's the funny part. Sometimes it boots to Windows fine and everything acts as it should. There's been several times I was about to call the guy and tell him that the laptop is finished, but I hesitated and restarted just to see if it was fully fixed.

Vid: Dell - YouTube

Let me know if I need to post further information.
-Dustin

A:Black screen, cursor active before login screen.

I would try some more scans to be sure
Anti-rootkit utility TDSSKiller
Windows Defender Offline
run some hardware tests
RAM - Test with Memtest86+
and when you can get it to boot
Disk Check
a system file check
SFC /SCANNOW Command - System File Checker
and have a look through these handy tutorials
Troubleshooting Windows 7 Failure to Boot
Startup Repair
and if all else fails
Repair Install

9 more replies
Answer Match 106.26%

Hello. Recently had a virus and have been going through the steps here on bleeping computer to help get rid of it. The last thing I was told to do was run the farbar scan tool and to copy and paste a code and hit fix. Upon doing so the computer prompted for a restart. It now won't get to the log in screen. I've tried booting in safe mode and I've also tried last known working configuration as suggested and nothing has worked unfortunately. I was told to come here. Hopefully something can be done. Thanks a ton.

A:Windows won't get to login screen, black screen and cursor

Tap F8 at boot and select Repair Computer from the Advanced Boot Options. Do a System Restore to a date just before the problem. 
 
You cannot do the above and if you have another Windows 7 computer create a System Repair Disk. Boot and try a System Restore to a date just before the problem.

0 more replies
Answer Match 104.16%

I've got a problem with my Win 7 install. I recently bought a copy of Win 7 Pro & installed the 64-bit version (as I intend to get more ram at some point fairly soon). I installed it last weekend & for a few days it's been running fine. Then ~2 days ago when I start it up instead of a login screen all I have is a black screen with a cursor, if I wait until the screensaver kicks in & then move the mouse (or press a key, etc) then I can see the login screen (& log in with no problems), if I wait until the HD activity finishes & then type in my password I can login fine. Safe mode starts fine & if I log in to normal mode then everything runs fine & I don't get any other black screens.

At no point am I getting any errors.
I've run my usual AV (Avira free version) & MalwareBytes Antimalware & neither of them have come up with any issues.
Windows seems to be booting up fine until it gets to the login screen (after the swirly windows screen) & it's obviously doing something as there's a normal amount of HD activity.
I've tried the Startup repair on the install disk to no avail.
I've tried post #8 from this thread, but things went a bit pear-shaped around the "taking ownership" bit, though I've not had any errors afterwards.
I've tried enabling the OEM default background registry edit (since it seemed straight forward enough) to no avail.
I've even tried changing the background colours via the registry switch (Hkey users\default\cont... Read more

A:Black screen + cursor instead of login screen

Avira, no idea why it's showing as AVG, I've not had that installed in several years (& several re-installs including a reformat)...

Edit: Though googling avgntflt.sys says that it's part of Avira.

9 more replies
Answer Match 104.16%

This morning i installed the software for pinacale's usb tv tuner on my laptop. I was requried to reboot after the installation process completed. I got to the logon screen, logged in, and all i got was a black screen with a cursor, i then let the computer sit for 15 minutes my screen saver came on, but when i wiggled the mouse still only the curser so i hit ctrl+alt+del= nothing pressed the power button, agian nothing, pressed and help the power button for 6 seconds, the machine turned off, i let it sit for 30 seconds, turrned it back on and now it just goes straight to the black screen with a cursor. I have tried booting it in safe mode, safe mode with netwrork support, and safe mode with a command propmt all resulted in the same thing... black screen with a cursor, and after 15 minutes the screen saver comes on...............???????????????
 

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Answer Match 104.16%

I'm running Windows 7 Home Premium.

As I brought my computer out of sleep mode the computer had crashed with the screen showing vertical, multicolored lines that vaguely resembled gray.

I had to hard restart my computer and after the splash screen, the login screen with all the users never appears, nor does my cursor.

Nothing is on my screen except a faint glow indicating that it's active.

Could anyone help me solve this problem? I've searched on Google but all the results have something to do with the cursor displaying.

I've already tried doing a System Restore and Startup Repair.

Currently posting from Safe Mode w/ Networking.

A:Black screen before login screen, no cursor

Update: Will start in normal mode after I switched drivers to Standard VGA, however updating the driver caused it to not work again.

2 more replies
Answer Match 104.16%

Hi, I have recently installed windows updates and after restart the black screen occurred after I typed my password. About five days before that I have reinstalled my Mobile Intel 4 series driver and now in Device manager it shows 3 grayed out monitors which were installed when I have reinstalled the Video driver. The monitor driver that Is currently loaded was installed when I installed the OS itself. Is it safe to remove the grayed out drivers and will this fix my problem?

Thanks!

A:Black screen with cursor after Login screen.

Hi werty,
if you delete them after you press check for hardware changes will they reappear?
if so uninstall them hard then reboot your PC you might wanna create a restore point first in case some thing wrong happens, refer to this link if you dont know how:Create a restore point

9 more replies
Answer Match 101.64%

I have read other threads regarding this issue and am unable to fix it. Task Manager does NOT display the RunOnce Wrapper and System Restore has failed to fix it. When I tried to refresh, I got the message that there is not enough space to facilitate it. It is suggested I free up some space. How do I do that if I cannot visually access the drive?

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Answer Match 101.22%

I'm in desperate need for help. I have tried everything I know of and still can't seem to get anywhere. I have an Hp envy dv6 running 8.1 x64. It boots fine to the login screen. After I login the screen goes black with the cursor only visible. I can access task manager through ctrl+alt+del so I was able to pull up Msconfig and reboot into safe mode with networking. During the first session of safe mode I ran malwayrebytes through hirens boot disk on a flash drive. It showed several adware nothing else. I ran ccleaner and cleaned those issues after a reboot back into safe mode. After a third reboot into normal mode I still get the same black screen. So I rebooted back into safe mode with networking but now it won't let me connect to anything. I tried to do a system restore before all of this and kept getting errors. So I searched for a problem similar to what I have going on and found a couple posts to follow what they did. Nothing has worked. Even tried accessing system restore in the advanced repair boot and still nothing. I ran Farbar so I have the log file for it if anyone is able to help. Thanks in advance!

A:Black screen with cursor after login..... Help

Here is my frst.txt log file. 
 FRST.txt   21.9KB
  1 downloads Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 11-02-2015 02Ran by SYSTEM on MININT-BM2HC58 on 13-02-2015 14:41:01Running from e:\Platform: Windows 8.1 (X64) OS Language: English (United States)Internet Explorer Version 11Boot Mode: RecoveryThe current controlset is ControlSet001ATTENTION!:=====> If the system is bootable FRST must be run from normal or Safe mode to create a complete log.Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/==================== Registry (Whitelisted) ==================(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)HKLM\...\Run: [SysTrayApp] => C:\Program Files\IDT\WDM\sttray64.exe [1425408 2012-07-24] (IDT, Inc.)HKLM\...\Run: [SynTPEnh] => C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [3053808 2013-06-06] (Synaptics Incorporated)HKLM-x32\...\Run: [StartCCC] => C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe [642216 2012-08-08] (Advanced Micro Devices, Inc.)HKLM-x32\...\Run: [RemoteControl10] => C:\Program Files (x86)\CyberLink\PowerDVD10\PDVD10Serv.exe [91432 2012-03-28] (CyberLink Corp.)HKLM-x32\...\Run: [APSDaemon] => C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe [60712 2014-10-11] (Appl... Read more

5 more replies
Answer Match 101.22%

My PC loads and after I log on, I go to a black screen with only my cursor. I am able to CTRL ALT DEL and reach the task manager however.

I've read about many people having similar problems to this with Vista.
Most people seem to be able to get around it by CTRL ALT DEL and File(run) explorer.exe, but this does not work for me, and the screen remains black.

I have also tried to run in safe mode, same thing, black screen.

Has anyone found another way to even reach the desktop? Any solutions aside from reformatting?

Any assistance is appreciated. Thanks in advance.

-Dynamic

A:Black Screen with Cursor after Login

Originally Posted by Dynamic


My PC loads and after I log on, I go to a black screen with only my cursor. I am able to CTRL ALT DEL and reach the task manager however.

I've read about many people having similar problems to this with Vista.
Most people seem to be able to get around it by CTRL ALT DEL and File(run) explorer.exe, but this does not work for me, and the screen remains black.

I have also tried to run in safe mode, same thing, black screen.

Has anyone found another way to even reach the desktop? Any solutions aside from reformatting?

Any assistance is appreciated. Thanks in advance.

-Dynamic



Hi Dynamic, welcome to the forum.

Have a look here;Repair Install For Vista
If this one tutorial does not help have a look at the links on the same page.

Pooch

1 more replies
Answer Match 101.22%

Hello,
For the last few days, after I boot my laptop, it slowly makes it's way to the login page (much slower than normal) and allows my to login like normal. After login, the screen goes black and only the cursor is visible.

I've attempted a Safe Mode boot and it seemed to work quite well. Once I completed system restore I rebooted in 'normal mode'. Back to black screen after login and only the cursor is visible.

I managed to get Task Manager running and ended and re-ran explorer.exe to see if that made any difference. The process of starting Task Manager and simply running explorer took over five minutes. The laptop is severely bogged down yet there are no large processes running.

Upon leaving the computer idle on the black screen for ten minutes, it has managed to bring up the regular desktop display but at the speed it is running, it is near impossible to run anything. The time it took to write this post (on an alternate computer), ie8 still has not fully loaded.

If anyone has something constructive to help with any of a number of possible issues, please let me know. I'm ready to salvage the data and format the drive, it's about due for it anyways.

Thanks

A:Black Screen With Cursor after Login

Computer is an HP G60, can't get into the specs right now because it refuses to even turn on. Will post tomorrow.

2 more replies
Answer Match 101.22%

I have a lenovo laptop running windows 7, when I start my computer I get to the login screen put in my password and a black screen shows up with movable cursor. If anyone can please help I would very much appreciate it.

A:Black Screen with cursor after login...Please help

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2 more replies
Answer Match 101.22%

I'm in desperate need for help. I have tried everything I know of and still can't seem to get anywhere. I have an Hp envy dv6 running 8.1 x64. It boots fine to the login screen. After I login the screen goes black with the cursor only visible. I can access task manager through ctrl+alt+del so I was able to pull up Msconfig and reboot into safe mode with networking. During the first session of safe mode I ran malwayrebytes through hirens boot disk on a flash drive. It showed several adware nothing else. I ran ccleaner and cleaned those issues after a reboot back into safe mode. After a third reboot into normal mode I still get the same black screen. So I rebooted back into safe mode with networking but now it won't let me connect to anything. I tried to do a system restore before all of this and kept getting errors. So I searched for a problem similar to what I have going on and found a couple posts to follow what they did. Nothing has worked. Even tried accessing system restore in the advanced repair boot and still nothing. I ran Farbar so I have the log file for it if anyone is able to help. Thanks in advance!

A:Need help, black screen with cursor after login...

boot with UBCD, use the registry restore wizard to restore your registry back a week or two,
 
if that does not work, you can perform an entire system restore from the command prompt

5 more replies
Answer Match 101.22%

Hi colleagues! I'd like to get some tips on how to get around this problem of "getting a black screen with a cursor" after login. Yes, I'm suffering the same problem since a week with Vista ultimate x86 running on vaio notebook with NVIDIA graphic card. Now the problem is I see explorer running in task manager processes but even stopped it and rerunned it but nothing appeared on screen except the black dead screen. How can I figure out this problem, I tried all the solutions that I read on forums like updating video card, installing KB.. smthng windows update, deactivating themes in safe mode and then entering, but the problem persists. And I login SOMETIMES when I'm lucky without but very often get this problem. I'll appreciate it if somebody could help get around this most common vista problem these days????

A:Getting a black screen with a cursor after login

hi shahkshmr,

hmmm...first disconnect all your external things...network..try the new forceware for the drivers...in safe mode maybe?
well first give us some specs

1 more replies
Answer Match 101.22%

I just bought a refurbished Asus Q501LA from Amazon. I set it up and it was all working fine. Once I got to the login screen and pushed past there, if I try to adjust the laptop screen angle, the screen goes black. The only way to bring it back is to put the laptop to sleep and log back in (which usually makes it immediately turn off after getting past the login screen). The other way to fix it is to plug in the HDMI cable going to my TV. It only does this once inside the desktop. Every other time I can move the screen as much as I want, no problem.

This is really confusing and I can't figure out what it is. I have opened up a RMA with Asus to try to return it but ya.. If anyone has any suggestions, I am willing to try! As far as I could tell, it had the latest BIOS (version 212 I believe was on it).

Any help will be appreciated! Thanks!

More replies
Answer Match 101.22%

My computer is unusable when I log in because it just has a black screen with a movable cursor. I run in safe mode and it works. We tried system restore and it just keeps saying initializing and never does anything. It boots just fine, the black screen only happens when I log in. Please help. Thank you

A:Black screen with cursor on login

Restart the PC and press F8 during boot.

Once at the Advanced Options choose "Repair your Computer" if available.

Try running the start-up repair.

3 more replies
Answer Match 99.96%

Today I tried turning on pc and run into a wall. After windows ends loading instead of user logging screen I get black screen with just mouse cursor.

Alt+ctrl+del doesn't work, trying to boot up safe mode ends the same, can't recover since windows can't see any recovery points.

I didn't install any new software before it happened except for windows installing some new updates.

Recently I had issues with windows updates causing shut downs and blue screens but nothing so serious I couldn't deal with it.

I've red couple of threads about similar problem and so far I found one that could fix the issue ( Windows 7 boots to black screen with cursor before login screen after - Microsoft Community)
the only priblem is when I try to set full power to all users i get this message: "No mapping between account names and Security ID's was done." and at this point I'm just stuck or I'm just mistaken thinking it might help.

If there is a way to fix it ( No mapping between account names and Security ID's was done.) with cmd (since it's basically the only tool I have access to), or if there is totally different way to deal with it, I would be very gratefull for any help.

A:Black screen on login with mouse cursor

  
Quote: Originally Posted by Daimio


Today I tried turning on pc and run into a wall. After windows ends loading instead of user logging screen I get black screen with just mouse cursor.

Alt+ctrl+del doesn't work, trying to boot up safe mode ends the same, can't recover since windows can't see any recovery points.

I didn't install any new software before it happened except for windows installing some new updates.

Recently I had issues with windows updates causing shut downs and blue screens but nothing so serious I couldn't deal with it.

I've red couple of threads about similar problem and so far I found one that could fix the issue ( Windows 7 boots to black screen with cursor before login screen after - Microsoft Community)
the only priblem is when I try to set full power to all users i get this message: "No mapping between account names and Security ID's was done." and at this point I'm just stuck or I'm just mistaken thinking it might help.

If there is a way to fix it ( No mapping between account names and Security ID's was done.) with cmd (since it's basically the only tool I have access to), or if there is totally different way to deal with it, I would be very gratefull for any help.


Hi there!

If you have a System Recovery Disk then try to do a System Restore from Windows Recovery Screen System Restore (Method 2) If that fails then try this Startup Repair - Run 3 Separate Times Also this one User Profile Service... Read more

3 more replies
Answer Match 99.96%

Hi all,

The wednesday before last (under 2 weeks ago) I bought a brand new HP Pavillion DV9574 laptop - the specs are:

Intel Core 2 Duo T7300 2.0Ghz Proccessor
2GB 667Mhz RAM
Geforce 8600M GS 256MB (Upto 1GB with Turbocache)
400GB (2x200GB) 4200RPM Harddrives
Windows Vista Home Premium 32-Bit

Now here's the problem - when I startup my system I get to the login screen fine, I select my logon, enter my password and hit login. It says it's logging in, then the screen goes black and I have a cursor - that's it. I can Ctrl+Alt+Delete, and if I logout using Task Manager, the second time I try to login it loads up fine.

What's going on here? It didn't do this before - when it did start doing it (last 5 days?) it was on and off (ie it didnt happen all the time) but today it's done it everytime!

I'm not sure when it started doing this exactly.

Please can somebody help me fix this!

Also, since i've bought the laptop it's slowed down, for example when logging in and trying to load a program it's got quite a bit slower. As i've mentioned, ive had it under 2 weeks and i've also run Virus and Spyware scans with AVG, Spybot etc, as well as defragmenting the hard drive - is there a problem or is it because I have a very slow hard drive? (Was fine when I first got it.)

Thankyou to anyone who can help me.

Regards,

Robin
 

A:Black Screen with Cursor on first Login Attempt - HELP!

Okay i've pretty much sorted out the slowing down problem ( was to do with Turbocache on graphics card.)

But the logon problem is still there.
 

1 more replies
Answer Match 99.96%

Well my dad just brought me a computer from his business to repair, the problem is as i mentioned in the thread title; is a black screen after login with the mouse cursor. I've researched this problem and found that i had to start the task manager (ctrl + alt + delete) and either close down explorer.exe or start a new task which was explorer in the task manager.. My window backround appeared after i started the explorer and so did all my icon.. Everything looked fine so i restarted the desktop.. Same problem occured again, black screen with a mouse cursor... so i started explorer again in the task manager.. the problem is that the computer won't let me do anything.. because there no task running... I tried to go to the control panel and do a system restore but it gave me an error when i clicked on the control panel saying "no such interface was found" i tried downloading a anti malware program but the download failed because it was blocked.. I can't even go to the regedit.. nothing seems to be functioning..

And to make things worse my dad doesn't have the window 7 CD to restore it through the CD. what can i do?

A:Black screen with mouse cursor after login.

  
Quote: Originally Posted by cesar3594


Well my dad just brought me a computer from his business to repair, the problem is as i mentioned in the thread title; is a black screen after login with the mouse cursor. I've researched this problem and found that i had to start the task manager (ctrl + alt + delete) and either close down explorer.exe or start a new task which was explorer in the task manager.. My window backround appeared after i started the explorer and so did all my icon.. Everything looked fine so i restarted the desktop.. Same problem occured again, black screen with a mouse cursor... so i started explorer again in the task manager.. the problem is that the computer won't let me do anything.. because there no task running... I tried to go to the control panel and do a system restore but it gave me an error when i clicked on the control panel saying "no such interface was found" i tried downloading a anti malware program but the download failed because it was blocked.. I can't even go to the regedit.. nothing seems to be functioning..

And to make things worse my dad doesn't have the window 7 CD to restore it through the CD. what can i do?


UPDATE: I tried running it under window safe mode with networking it didn't work. My desktop couldn't even show up, I tried checking the disk (chkdsk /f) but it said i didn't have enough admin power or somethng like that. I manage to find a window 7 CD.. Going to see if i ca... Read more

1 more replies
Answer Match 99.96%

Trying to help a friend fix their HP laptop.

While these symptoms are similar (seen lots of "close but not quite"), I haven't been able to fix it, yet. Hoping not to have to nuke it.

System starts to boot. See the startup logo so I know there isn't a hardware problem.

After the startup logo/animation, screen goes black with just the cursor/pointer. You can see hard-drive activity so I know it is doing something. If I press the power-button, it goes to sleep. I can press keys like Windows-P and select through things like which display to choose, extend screen, etc. So again, Windows seems to be functioning. Even hooked up an external monitor and can move the cursor back and forth with W-P or the Fn key so video seems to work just fine.

Tried Safe Mode - same results. It lists all the drivers being loaded and then goes black-screen. I think the last one is usually disk.sys.

Tried a Startup Repair - it says there isn't anything to repair.

Tried Restore point - it says there aren't any restore points.

Tried Last Known Good Configuration - doesn't make any difference.

Tried VGA (640x480) more - nada.

I have booted from an install DVD and run chkdsk /f - nothing wrong.

Tried running sfc /scannow - mixed results. By itself the command says a previous restore/repair is in progress. I found a discussion where someone with a similar program used a bunch of parms and that gets around this error. However, after chugging for a while, I get the error "... Read more

A:Black Screen w/cursor after boot b4 login

Since I didn't get any replies and couldn't wait any longer and since every place I looked the answer boils down to a reinstall, I nuked it/over-installed Windows 7 and am rebuilding it.

1 more replies
Answer Match 99.96%

Hi, 
 
Today my Sony Vaio VPCEB2C5E laptop with Windows 7 Home Premium started showing a black screen for up to 10-15 minutes every time I log in. This happens in safe mode too. The boot up until the login screen is fine - takes about 15 seconds as I'm using a new SSD. I find that I can open the task manager. Sometimes explorer won't close in the Task Manager, no matter what I do, but after 10 minutes everything works fine. Other times I can kill the explorer process and re-open it with run and then things are back to normal. Whatever happens, once my taskbar eventually loads, everything else seems to be running fine.
 
When I last rebooted my laptop a few days ago the laptop rebooted fine. The only thing which I recall changing in the last few days is sharing a couple of folders on my home network, and a Razer mouse driver updates.
 
 
I've been doing quite a lot of googling around the issue and trying out various solutions.
 
Things I've tried so far:
Malwarebytes scan, Panda and avast antivirus scans
Performing a "clean boot" (disabling everything except microsoft services using msconfig)
sfc /scannow
chkdsk c: /f
chkdsk c: /r
Removing all network drives
 
I had a look in Event Manager to see if I could see anything obvious, and it said that the Panda Antivirus Protection service was taking a very long time to start, so I uninstalled Panda and replaced it with Avast. This had no effect.
 
I also just did a system restore to a point s... Read more

A:Black screen with cursor for 10-15 minutes after login

Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size.
 Click Go and paste the content into your next post.
 Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis

1 more replies
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hi i have a toshiba satellite laptop
and when i turn on the computer it starts
normal but when its about to get to the login
screen it turns black and only the cursor is present
and i tried to turn it off numerous times but no luck
and when its in safe mode it just says safe mode on the corners and in
the top center it says microsoft (r) windows (r) (build 6001: service pack 1)
please somebody help me! and its windows vista

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Answer Match 99.96%

Having issues getting login screen to appear after windows starting.
After loading windows, it goes to a black screen with just the curser, moving the curser or pressing anything on the keyboard fades the screen a bit...
things i did:
safe mode: dose the same thing, cant get to login screen.
repair: did nothing..
waiting: nothing..

had movie on at night, woke up, computer turned off, booted up, this happened....

the windows cd loads up all good.
only option i c is formatting, but i cant loss what i have....

really need assistance

windows 7 home primium 64bit
laptop acer

posted on a 3DS..........

A:Login screen don't appear, only black background and cursor

Update: I did what I really didn't want to do and just installed windows with out formatting.
Made everything messy as fk but its all fixed...

Fml..

1 more replies
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Ok I noticed this just the other day that after I type my password in to login it goes to a black screen with a cursor on it for more than 30 seconds before loading the desktop I believe this is due to drivers not properly loading but I do not know how to fix it! Hopefully someone can help me with this problem. Here is my ntbtlog showing the drivers loading when I login.

I am running Windows 7 Home Premium

ntbtlog:

Loaded driver \SystemRoot\system32\ntoskrnl.exe
Loaded driver \SystemRoot\system32\hal.dll
Loaded driver \SystemRoot\system32\kdcom.dll
Loaded driver \SystemRoot\system32\mcupdate_GenuineIntel.dll
Loaded driver \SystemRoot\system32\PSHED.dll
Loaded driver \SystemRoot\system32\CLFS.SYS
Loaded driver \SystemRoot\system32\CI.dll
Loaded driver \SystemRoot\system32\drivers\Wdf01000.sys
Loaded driver \SystemRoot\system32\drivers\WDFLDR.SYS
Loaded driver \SystemRoot\System32\Drivers\sptd.sys
Loaded driver \SystemRoot\System32\Drivers\WMILIB.SYS
Loaded driver \SystemRoot\System32\Drivers\SCSIPORT.SYS
Loaded driver \SystemRoot\system32\DRIVERS\ACPI.sys
Loaded driver \SystemRoot\system32\DRIVERS\msisadrv.sys
Loaded driver \SystemRoot\system32\DRIVERS\vdrvroot.sys
Loaded driver \SystemRoot\system32\DRIVERS\pci.sys
Loaded driver \SystemRoot\System32\drivers\partmgr.sys
Loaded driver \SystemRoot\system32\DRIVERS\volmgr.sys
Loaded driver \SystemRoot\System32\drivers\volmgrx.sys
Loaded driver \SystemRoot\System32\drivers\mountmgr.sys
Loaded driver \SystemRoot\system32\DRIVERS... Read more

A:Black Screen with Cursor = Slow Login

The first thing to do when registering with our forum (especially if you have an issue you want assistance with) is to fill out your system specs. This allows our knowledgeable members to assist you better with your issue. It is very simple to do: please follow these steps below

First click on UserCP


Next click on Edit System Spec


Now you will see various fields for different types of hardware. Don't worry if you have no idea what kind of hardware it is asking for or the brand you have as I will explain how to get Windows to list it for you. For now keep that window open

Now click on start and type msinfo32.exe in the search field and press enter

Now you should have a window resembling mine below


With this information in hand lets start to fill out the specs

System Manufacture/Model Number
As you see in my screen shot I have no listing due to my laptop being a custom build (I made it myself). For most people out there usually this will list a name brand like Dell and a model like 1525.



OS
OS or Operating System for short is the main program that drive's your computer...notable example here being the Windows Operating System developed by Microsoft Corporation. Notice that I am running Windows 7 Ultimate x64



CPU
CPU or Central Processing Unit (Processor) is the brain of the computer. Notice that I have an Intel Core 2 Duo T9300 2.5GHz



Motherboard
The motherboard is where all the hardware parts of the computer are connected to. Mine is... Read more

9 more replies
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I've searched all over for solutions to this. Upgraded to Windows 8.1 Pro from 8 through the Windows Store. Everything seemed to go smoothly. Updated graphics card drivers prior to install of 8.1. Now whenever I start up, I can log in, but then it goes to a black screen with a cursor. Ctrl-Alt-Del will bring up the task manager and from there I can access programs and get on the internet. So after maybe 5 minutes or so after opening a program (usually firefox) the Metro screen randomly loads. None of the store apps worked, though I was able to find a fix for that. Some of them still don't work right though. Am I better off just reinstalling 8 and waiting for them to fix it? Or is there a better way to upgrade from 8 other than through the store?

A:Black screen and cursor after login. Windows 8.1

I have the same Video card as yours. You might want to re-install the Video driver from NVIDIA website but use the Custom Install instead. On the next screen. put a check mark on "Perform Clean Install".

In addition, make sure you have the latest BIOS installed from your MB manufacturer.

Good luck !!!

1 more replies
Answer Match 99.96%

When i try to turn on my computer it boots up regularly, but after the "starting windows" logo is done the screen goes black with just a visible active cursor in the middle. The computer will not start in safe mode either, encountering the same problem.

This is leaving me with little options to explore the problem, but so far I've tried to repair the windows installation with no success, but i have created a temporary windows 7 OS on another partition.

Anyone know what to do in these situations?

A:Black screen before login, with cursor active

Please follow - Troubleshooting Windows 7 Failure to Boot

2 more replies
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okay, so i finally removed this malware called double d but now i have a bigger problemmy login is fine, but another person (who owns cpu and uses it most often) gets a black screen with a white cursor upon logging in.This exchange of problems is horrible and I wish I never went about repairing it. I think this could have been due to combofixi also was unable to access the internet and backgrounds were changed following the usage of combofix (i was able to manually restore internet connection by simply adding in the default gateway which was blank)any help or insight would be greatly appreciated. Once again, login trouble is only for one user as I am using internet and typing this very message on my login for vista. i'll post the combofix log.ComboFix 09-08-10.06 - Josh 08/18/2009 17:04.1.2 - NTFSx86Running from: c:\users\Josh\Desktop\ComboFix.exeSP: Lavasoft Ad-Watch Live! *disabled* (Updated) {67844DAE-4F77-4D69-9457-98E8CFFDAA22}SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46} * Created a new restore point * Resident AV is active.((((((((((((((((((((((((((((((((((((((( Other Deletions ))))))))))))))))))))))))))))))))))))))))))))))))).c:\$recycle.bin\S-1-5-21-1400113804-1914402855-3429530994-500c:\$recycle.bin\S-1-5-21-2152478756-3922319563-605102323-500c:\$recycle.bin\S-1-5-21-3700753368-1022907414-2960024738-500c:\users\Robert McSparren\AppData\... Read more

A:Only 1 user with black screen with cursor upon login

Hello siennaimee,Please note the message text in blue at the top of the Am I infected? What do I do? forum.ComboFix logs should not to be posted outside the HijackThis forums and then only when requested by a HJT Team member. It is an extremely powerful tool which should only be used when instructed to do so by someone who has been properly trained. ComboFix is intended by its creator to be "used under the guidance and supervision of an expert", NOT for private use. Please read Combofix's Disclaimer. Using this tool incorrectly could lead to disastrous problems with your operating system such as preventing it from ever starting again.Please create a new topic explaining the nature of your problem in the Am I infected? What do I do? forum. Describe pop-ups and system tray or desktop icons that have appeared. Explain what is "going wrong" with your computer. Note any tools you have used and their respective results.If needed, we will direct you to our HJT Preparation Guide.Thank you for using BleepingComputer as your malware removal source.This topic is now closed. If you have any questions, please PM me or another Moderator.The BC Staff

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My new Yoga 2 13 (I7  Hybrid Disk, Windows 8.1) frequently reverts to a black screen with working curser after user password has been entered at startup.The machine is working in the background and CTRL/Alt/Delete will bring up the menu allowing access to Task Manager etc.Shutting down and restarting eventually fixes the issue until the next time. Bios and patches are up to date.There are many reports of this type of problem for Windows 8 for all types of machines, but no one appears to have a definitive fix.I noticed that the machine starts correctly (at least it has not failed yet) if I unplug the Logitech wireless mouse dongle.Has anyone else had this scenario or similar?










Solved!
Go to Solution.

A:Yoga 2 13 Black Screen with Cursor after Login Wir...

I have the exact problem.I reset the computer 3 times this week and I have again the problem.My quest is the hard drive problem AVCarter wrote:My new Yoga 2 13 (I7  Hybrid Disk, Windows 8.1) frequently reverts to a black screen with working curser after user password has been entered at startup.The machine is working in the background and CTRL/Alt/Delete will bring up the menu allowing access to Task Manager etc.Shutting down and restarting eventually fixes the issue until the next time. Bios and patches are up to date.There are many reports of this type of problem for Windows 8 for all types of machines, but no one appears to have a definitive fix.I noticed that the machine starts correctly (at least it has not failed yet) if I unplug the Logitech wireless mouse dongle.Has anyone else had this scenario or similar? 

3 more replies
Answer Match 99.96%

Hola... Well, A Vista issue..

A perfectly working Vista machine, on startup after login we go to a black screen with a cursor in normal or safe mode, thought it might be busy, but ran all night and never completely booted up, if ctl-alt-del, you can log off normal, and shut down or restart.

Unfortunately I was a MS dummie and never made a sys restore point, but beyond that this should not happen, and I am probally not the only one.

Any others with this issue and any resolve other than re-installing windows.

Thank you in advance.
 

A:Win Vista black screen after login, and only cursor

Call the OEM of this machine and see what they have to say.
Different OEM's are having different issues with their hardware.
 

2 more replies
Answer Match 99.96%

Please Help! I have a Black screen with cursor after login. Have attempted system repair/restore, safe mode and rebooting to last good Windows startup etc. Also I can't use CTRL ALT DLT. Only way to successfully get task manager is through CTRL SHIFT ESC. Please not I have the same issue even in safe mode.

When I get there I notice explorer.exe is not visible. When I try to run it it doesn't work. I get an error message saying "the application has failed to start because it's side-by-side configuration is incorrect. please see the application event log or use the command -line sxstrace.exe tool for more detail.

Not very educated with these things so would appreciate step by step guidance. Thank you.

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Answer Match 99.96%

Hello all,

I had some memory issues with my computer recently (had to adjust the timings) and now that they work (ran memtest86+ for 8 hours w/o an error) Windows 7 can't seem to boot.

Alright, so the login screen is black only with a cursor, the at ease panel, windows 7 pro logo (center bottom) and shutdown red button in it's normal position. Although the at ease button and shutdown button don't display anything when clicked (but they do work, example: I can shutdown using the shutdown button). The same thing happens for safe-mode.

OK, here's the strange thing: when my external hard drive is unplugged it goes straight to the above screen. But when the external hard drive is on while the boot starts I just get a complete black screen. When I turn it off (during the complete black screen phase) it'll go right to the regular one above with the logo/cursor only.

I've also entered repair and tried to restore to a previous point but it's pulling the from the E: drive which isn't the drive I installed windows 7 on. If you couldn't guess the E: drive was the label for the external hard drive.

Please help and I appreciate any feedback. I'll be at work soon and will be able to respond quickly all day but I won't be able to adjust my computer. Thanks!

A:Black login screen, only a cursor Windows 7 x64

I'm having the same problem on my 32bit system.

try this

1. When you see the black screen and white cursor press CTRL+ALT+DEL
2. Select Task Manager
3. File > New Task (Run...)
4. Type explorer.exe

It's a temp fix but you'll have to repeat the steps when you machine starts up again.

Good luck.

5 more replies
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I have an HP dv9500t Intel T7300 C2D w/ 2 GB memory and Vista Premium. This has just started in the last couple of days after installing Trend Micro Internet Security. After boot up and entering my password on the login screen, the login begins with the colored Vista screen and the spinning circle (hour glass) and then will fade to black with nothing but the cursor visible. It will stay this way from anywhere between 1-3 minutes and finally will finish the login and the main screen will come up. It's very frustrating.

I have even uninstalled Trend Micro and it is still doing the same thing. Any known fixes for this problem? Are there any Vista updates for this problem. If anyone has had this problem and has a solution, it would be greatly appreicated. This laptop is only a month old!!!
 

A:Vista gets black screen with cursor after login

7 more replies
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So I recently installed Windows X Yosemite transformation pack but didn't like it and had to uninstall. After uninstall it told me to press ok to restart . But when I restarted I couldn't see the logon screen. I tried moving my mouse pad and it would show the cursor but dissapear once movement stops, I've done some research and found this > https://support.microsoft.com/en-gb/kb/2756559
I believe this relates exactly to my issue but the workaround did not work. PLEASE HELP THIS IS REALLY URGENT D:

SYSTEM:
Windows 8.1
8gb ram
Nvidia gt 635m 2gb ddr3
Intel i5 3337u cpu with Intel HD 4000

Asus vivobook s550cm

Same thing in safe mode . I just see cursor appear and safe mode text in each corner

When I try reset PC it says
> unable to reset your PC. A required drive partition is missing

System restore
>to use system restore you must specify which windows installation to restore

Restart this computer, select an operating system and then select system restore


HELP PLEASE RLLY URGEN

A:Login screen black with flashing cursor

Hello,





You can use Startup Repair and the other tools on the System Recovery Options menu to attempt repairs or restore data from a backup



You can try to perform a startup repair, visit the link below to learn more:
How do I fix a boot (startup) problem?

What to do if Windows won't start correctly?

4 more replies
Answer Match 99.96%

After booting the computer and logging in I am at a black screen with a cursor, I can use ctrl+alt+dlt to open task manager. I am not able to open explorer.exe

I had problems with the Blue screen of death multiple times and ended up doing a complete factory restore on my computer. After the factory restore is when I encountered this current problem with the black screen.

I've seen numerous posts on this topic, but none have lead me in the correct direction since many of the solutions required being able to open explorer.exe

The black screen with cursor also happens in safe mode. Any and all help would be greatly appreciated and I will need it somewhat dumbed down for the instructions. Thanks.

Gateway - All in One PC - ZX4951
Windows 7 Home Premium

-Andrew

A:Black Screen with cursor after login - no explorer.exe

Hello and welcome Andrew as you are willing to reinstall then I suggest you do this
Clean Reinstall - Factory OEM Windows 7 make sure you pick the right version from the list of ISO's as the wrong one will show up as invalid width the activation code on your machine sticker.
To pick the right version see pic and as an advantage this will get rid of all the factory bloatware

You will of course need access to another machine to download that ISO - I use a disk but a stick will do I just prefer the disk myself.

3 more replies
Answer Match 99.54%

Hi. I was infected with Antivirus 2009 or something similar about a week ago. Ran malwarebytes (I think that's the correct name) and have had no problems since. I was scanning some photos when the program shut down and went to blue screen with message that windows had encountered a problem and shut down. I turned off my laptop and tried to reboot but have gotten nothing but a blank, black screen. No cursor, no login info, no options. Have tried F8. Have removed and reinserted RAM. Tried starting up with and without battery. Tried connecting to external monitor.

My laptop is an HP dv1660se running Windows XP Home with SP3.

Any help greatly appreciated.

Additional info: My antivirus software is eset NOD 32.

Malwarebytes removed these files: tcpservice2.exe; zserv.dll; wstart.dll

I originally posted on the virus forum and Mark suggested I post here.

A:Blank, black screen. No logon or cursor.

Have you reviewed how to use your HP software to overcome system problems?

Any tools for repairing problems...ought to be covered in the owner's manual or the HP website.

By chance...do you have a Microsoft XP CD?

Louis

7 more replies
Answer Match 99.54%

Hey.
I shut down my computer last night. It runs 8.1 and when I shut it down I do not believe it installed updates. I came home this afternoon and tried to boot it. It boots and after I type in my PIN, shows my desktop for a few seconds. Then, my display will either turn black or a blueish grey. There is no cursor. It does this every reboot now. I can not do anything except reset when it happens.

System info:
Two GTX 760's in SLI
Two Asus monitors

Possible culprits:
1 - I have Actual Multiple Monitors trial installed. The freezing/display blanking seems to happen when the trial time left window shows up, but that may be coincidence.
2 - I heard graphics card driver updates and windows updates can clash in some way and cause a similar issue. From what I've read, a cursor is still on screen and task manager can be opened with CTRL SHIFT ESC. Neither of these work for me.
3- Virus? I have avast so I doubt it.

Anyone got any clue what's wrong and how to fix it?

specs: http://pcpartpicker.com/user/lillz/saved/2k9rxr

note: I posted this on general support too but I bet this is probably a more proper place to post.

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Answer Match 99.54%

Hey.
I shut down my computer last night. It runs 8.1 and when I shut it down I do not believe it installed updates. I came home this afternoon and tried to boot it. It boots and after I type in my PIN, shows my desktop for a few seconds. Then, my display will either turn black or a blueish grey. There is no cursor. It does this every reboot now. I can not do anything except reset when it happens.

System info:
Two GTX 760's in SLI
Two Asus monitors

Possible culprits:
1 - I have Actual Multiple Monitors trial installed. The freezing/display blanking seems to happen when the trial time left window shows up, but that may be coincidence.
2 - I heard graphics card driver updates and windows updates can clash in some way and cause a similar issue. From what I've read, a cursor is still on screen and task manager can be opened with CTRL SHIFT ESC. Neither of these work for me.
3- Virus? I have avast so I doubt it.

Anyone got any clue what's wrong and how to fix it?

specs: Intel Core i5-4670K, Gigabyte GeForce GTX 760 (2-Way SLI), Corsair 400R - current - lillz's Saved Part List - PCPartPicker

A:Windows 8.1 black/blank screen after log in. No cursor

With two large graphics cards, the size of the power supply is very important....what is the model number?

What configuration are you running the dual monitors in. Are they both running from one video card, and which ports?

17 more replies
Answer Match 99.12%

Hi,
 
There could be 2 causes for this problem:
 
The NVIDIA graphics card is updating itself during sleep mode. 
Solution:
 
1. Boot into safe mode.2. Go to device manager – display adapters – double clicks on the graphic card driver
3. Select “Driver” tab, clicks on the “Roll Back Driver” button.
4. Restart, done.
To avoid this problem to happen again, turn off the NVIDIA automatic update feature.
Go NVIDIA control panel -> Help -> updates, select “Preferences” tab, uncheck the “automatically check for updates”.
 
 
A windows update could be the problem
Solution:
1. From the Start screen, type 'reset' to open the Search charm, and then select Remove everything and reinstall Windows from the search results.
2. Under Remove everything and reinstall Windows, click Get started.
3. On the Reset your PC screen, click Next
4. If prompted, insert your Windows 8 installation disc or recovery media.
5. If your computer has more than one drive installed, you must select whether you want to reset only the drive where Windows is installed, or reset all drives. Make your selection, and then click Next.
6. Select Just remove my files, Then click Next.
7. On the Ready to reset your PC screen, click Reset.
8. Wait while Windows resets your computer. This might take awhile, and your computer will restart... Read more

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Answer Match 99.12%

I've been handed a Vista Home Premium laptop to mend and whilst I've got it going, I'm posting this to share my discoveries for what seems to be a not uncommon problem. I must say that having read lots of other posts on this subject, my 'solution' may not be the one relevant to anyone else.

I'm not explaining all the details as I would do normally because if you need them explaining then perhaps this post is not for you!

The problem was that on boot up all looks well but having logged on, the user is presented with a black screen and a cursor which can be moved. There is also disk activity but it never gets any further. Ctrl/Alt/Del won't even bring up its menu.

Booting into safe mode and logging in gives the safe mode screen (safe more in the corners) and a cursor but nothing else - no task bar, etc. This time Ctrl/Alt/Del will bring up a menu but selecting Task Manager apparently does nothing.

Having used Linux tools to make sure all was backed up I ran a chkdsk on the drive (removed it and ran it on another computer) but nothing showed up.

I then booted into safe mode with command prompt which worked! - at least, in part. I was given a command prompt window so was able to try and run things. rstrui and explorer appeared to do nothing, though trying rstrui again gave the message that it was already running.

I was able to access a memory stick and also able to run Process Explorer which showed that rstrui and explorer were indeed runn... Read more

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Answer Match 99.12%

Hey guys this is my first post in need of ALOT of help. Well here's my story I shut down my computer one night turn it back on and it does everything regularly and then after windows boot up the login screen is completely black with the mouse cursor. I've searched everywhere and the thing that might help is last know good configuration tryed it same thing.

Or even other methods that help PLEASE I dont want to spend 300 dollars to fix it (I don't care if I lose all of my saves and pictures) I just want my computer with windows 7 back

A:login screen is completely black with the mouse cursor

Hi Ejoe -- You won't have to spend anything, we will get it going. Just hang with us. == Does it get to the Windows screen with the logo? Did you install anything new the night before the problem? Was your computer purchased at a store and it already had Windows on it or did you build it? What version of Windows 7 do you have, Home Premium, Professional etc. and 32 or 64 bit? Thanks,

9 more replies
Answer Match 99.12%

i have dell xps 15 with 6 gb ram and 500gb hdd win 7
the probleam is that 7 days ago suddenly my system crash and when im trying to star it back it showed black screen with cursor on it.

i have tried various kinds of thing
( recovery ) but they dint work.

lastly i was reading on internet this might be because of some sot of virus or malware...sooo i connected my laptops hdd to a desktop and found c drive partition is not working so checked the properties and found that the properties have been deleted so i give c drive all permissions.

after that when im trying to fix back the hdd into my laptop it is showing BOOTMGR IS MISSING

i have tried to boot from dvd but it dint work
i have tried to boot from USB but it dit not work as well
i have tried to boot from use by using ubuntu but it did not work as well

i have been using laptop from 4 years and never ever needed to format it.....i am very frusted now because of all these...

plzzzzz help

A:black login screen with cursor and then bootmgr is missing

From the DVD, did you get a "Repair your Computer" option?

18 more replies
Answer Match 98.7%

Hello everyone,

First of all, I will divide my statement by sections so it would be easier to read.

Section 1: The problem - description of it.
Section 2: How I manage the problem.
Section 3: Things and methods that I have tried - all unsuccessfully.
Section 4: My own findings to help with further analysis.

So here we go

Section 1

Whenever I start windows it will boot normally up until Windows logo screen(where 4 balls meet to form windows 7 logo) at this logo screen I can already notice slow pace as it stays in it for a good minute. Afterwards it will be just black screen for a minute. Then mouse cursor will appear(with faster sensitivity than my usual) and it will transform into a loading wheel cursor after another minute. And now it reached state in which it can stay for hours. Only black screen and loading mouse wheel(note that it is always spinning and I can always move it, it is not frozen).

Section 2

So the only way for me to login is to leave it be for at least about 5 hours and it will start itself. Usually I do this overnight and in the morning it is already at the desktop and works like nothing ever happened. I can do whatever then, everything will work perfectly fine. Crysys 3 works fine, YouTube works fine - no trace of any problem. So while I can always just Hibernate and sleep my PC, I need to restart it sometimes.

EDIT: Now after those 5 hours or more, it will simply display ordinary mouse pointer on a black screen and act as if I am in login screen. F... Read more

A:Black screen with "loading cursor" and no login screen on Boot.

It sounds like something is trying to load and run in the background.
Download DDS from one of these links:
DDS.com
DDS.pifDisable any script blocking protection
Double click the dds icon to run the tool.
When done, DDS will open two (2) logs: DDS.txt
Attach.txt <--- will be minimized in the task tray

Save both reports to your desktop.
Include the contents of both logs in your next post.
The scan will instruct you to post Attach.txt as an attachment. You can post both logs as attachments.

9 more replies
Answer Match 98.7%

My problem is similar to the well know Windows 7 Black Screen as referenced by Prevx, though different. When I boot my Windows 7 computer, the login screen appears as always. Following entering the password for default user,
the screen will give the impression of login, but the final result is a plain black screen with the cursor only. The black screen appears indefinitely and the Windows GUI never appears. The only available option from booting in normal mode with this is Ctrl-Alt-Del
(Task Manager). From analyzing another computer with Windows 7 Professional, my Task Manager is missing the following user processes: dwm.exe, explorer.exe, and taskhost.exe. Additionally, it is missing the following system processes (possibly irrelevant):
spoolsv.exe and wmiprvse.exe.
 
When I attempt to start a new process using Windows Task Manager, an error message will appear saying “Windows Task Manager has stopped working” and forces you to close Windows Task Manager. This includes starting
any process such as cmd or explorer.
 
I attempted to boot into safe mode. 
The result was the same as above. Then I attempted booting into safe mode with command prompt. This showed some hope. Following authentification from the login screen, the command prompt appears with the same blank screen with a cursor behind it. Initially
I attempted to run msconfig.msc to run a clean startup. System Configuration Utilities opens briefly then displays the error same... Read more

A:Blank Screen with cursor after login Windows 7, Unable to start new tasks

Same problem  I've found a solution.
 
#1 Hit fastly 5 time the left shitf button on your keyboard.
A windows will appaers to know if you want to caps lock. Keep it open
#2 Alt-CTRL-Del
  You have know your desktop
#3 Go on add-remove programme
3a) Go on windows add-remove
3b) Remove internet explorer
ok-ok-ok - untill it's remove and ask to restart
 
#4 No more problem. You have to go on the net with chrome or firefox.
 

8 more replies
Answer Match 98.28%

Hello, members of TechSpot this is my first post rather a urgent first post. (I'm sorry if this is in the wrong section.)
- My dell Model : Inspiron Model P07F.

My Stated Problem : My computer was getting really slow so, I decided to restore my computer to it's factory state. As I did that I got too impatient and shut the computer off right at 30% while I regret it after I attempt to turn on the computer. I get the dell logo with F2 and F12 at the bottom of the screen (No Problem at all) but, at I get into further I only get a blinking underscore/cursor. And it seems like forever and I keep restarting and the same problems keep going on and on. Can someone please help me?
 

A:Blank/black screen with blinking cursor/underscore!

The same thing happened to my laptop not too long ago.

Did you by any chance create a system repair disc? I would try that. If you do not have a repair disk, then you can use your Windows installation disc to restore your system. I'm keeping my fingers crossed that you have either one of these.

If you do not have either, you can try creating a new account. But this should only be a last ditch effort, in my opinion. I still prefer repairing with the disk.

Shut down your laptop. Reboot until you get to the Dell logo where its says "Press F2..." Once there, press Ctrl + F11 simultaneously, and then release both at the same time. This should prompt a Restore Options screen. Follow the directions and wait for the loading bar to finish. You should be able to create a new account after that.

Please note that I'm not certain the second option will work, but a friend has told me it did for his Dell. Good luck.
 

28 more replies
Answer Match 98.28%

Hi everyone,

I need your help/suggestions on this one before I do any harm to the system.

The problem is my DELL E310 will not boot to Windows XP. It got as far as the DELL Logo and then it comes to a blank black screen with blinking cursor on the upper left corner.

At the DELL Logo, I can F2/F12 to change the boot sequence and boot to Windows XP pre-SP1 Install CD. I have tried going into the Windows Recovery Console. Typing "dir" gets a "An error occurred during directory enumeration" for C:drive. Typing "chkdsk" gets a "The volume appears to contain one or more unrecoverable problems."

What was I doing before the blinking cursor...? I was trying to set up dual-boot configuration with addition of a 2nd SATA hard drive. Before attempt to install XP on new drive, a quick check in Control Panel | Computer Management | Disk Management confirmed that Windows was seeing the new drive:
Disk 0 (existing C:drive) 144.33 Gb NTFS, 39 Mb FAT and 4.64 Gb FAT32.
Disk 1 (new drive) unallocated.

I tried to install Windows XP to the new F:drive (after creating the partition), but the installer wants to install to C:drive instead. On the installer set up menu, it reports Cartition [unknown] 132 Gb.

Thanks!
 

A:Blinking cursor on blank black screen, Windows XP

Use your windows install cd and get back into the Recovery console, instead of chkdsk, run the FixMBR and Fixboot commands. In all instances that i've encountered the "blinking curser", it's been a corrupt or modified MBR record.
 

1 more replies
Answer Match 97.86%

It's definitely a problem with the graphics card.

It started this morning. When I login on any user, nothing shows up, not even a cursor. It's just black.
So I got into safe mode and disabled my graphics card (intel 965 integrated) and everything worked.

However the special effects and graphics are all disabled. What should I do?
The driver I have installed is the latest one.

A:Blank Black Screen After Login

Some recent Windows updates have this bug, that makes Windows screen black after logging in.Fix for this from PrevX : http://www.prevx.com/blog/140/Black-Screen...sta-and-XP.html

2 more replies
Answer Match 97.02%

Hello , my computer won't start up to windows . I do not have the cd to restore my computer . I have a compaq windows xp computer . I believe it has to do something with a program called norton ghost that I was running , it froze so I restarted the computer and I chose to start windows normally . The blank screen then came up with the blinking cursor on the top left corner . Is there any possible way I can fix this problem myself ?

A:Blank black screen with blinking cursor at top left corner

Norton Ghost is a Clone/Imaging software to clone your existing HDD to a different HDD. What exactly were you trying to do?

Boot off of the Windows Disc Or download the Recovery Console ISO. Burn it to CD with IMGBurn Boot off of the CD and get to the Recovery Console. Here type chkdsk /R and press enter. Disk Check Outside Windows (Windows XP) The Check Disk utility will try and fix any file errors.
You can also download the ISO image for Seatools, or DriveFitness in my signature and burn the image to a CD using IMGBurn also in my signature and boot off of the newly created CD and run the Quick and Advanced tests on the HDD to test the integrity of the drive.

1 more replies
Answer Match 97.02%

I realize that there are many threads with this title, but as far as I can tell, my case is unique.

The computer I use is an e-machine ET1331G. Specs are: 6 gig ram, 700 GB hard drive, Windows 7 Home Premium 64-bit

So, there was an instance in which I shut down my computer by holding the power button, due to a problem with windows update being stuck on the first update if I tried to shut it down normally (I did the microsoft fix program the other day, but the thing crept back up and I didn't feel like doing it today).

When I tried to restart the thing, it would lose the video feed into the monitor. I popped my case open to see that the graphics card I installed (a Nvidia Geforce 9500GT) had gotten really hot and I took it out. I went to the PC's integrated graphics card but all that accomplished was getting a black screen with a cursor on it.

Safe mode works perfectly fine, but the normal start up doesn't at all.

I tried start up repair to no avail, I have scanned my hard drive with chdsk with no errors found, used sfc/scannow with no errors found. I have tried to fix windows update with the fix it program in safe mode, but it can't seem to fix it at all, in fact, windows update doesn't open in safe mode (but this could be normal for all I know).

A:Login replaced with Black screen with cursor, safe mode works

Black screen after login, cruiser still works,
http://social.technet.microsoft.com/Forums/en-US/w7itproperf/thread/d47aece7-5e12-46ec-8d3e-e8671730a7ce
Clean boot,
http://www.sevenforums.com/tutorials/179159-troubleshoot-application-conflicts-performing-clean-startup.html
Troubleshooting for win-7,
http://www.sevenforums.com/tutorials/220165-troubleshooting-steps-windows-7-a.html

3 more replies
Answer Match 97.02%

My computer was turning off every time i tried to turn it on. I ran my computer in safe mode and tried to restore to before the previous update. The computer then attempted to reboot as a process of the system restore. As it was turning back on the computer shut down again mid-process. After some research i concluded that the problem was that my CPU was overheating. I purchased thermal composite and applied it as instructed on the suppliers website. I attempted to reboot my computer but after the green-bars loading screen the computer screen became black with the cursor in the middle of the screen. I am sure this is due to the sudden shut down during the restoration process. I have tried running my computer in safe mode but i get the same result. After further research i tried the F8 advanced boot screen. The "Repair my Computer" option is not available.

I built this computer a year ago. I believe Windows is corrupted because at the start up loading screen with the small green bars the logo doesnt show on top.

Please help :)

A:[SOLVED] Computer gets stuck on a Black screen with a white cursor before login?

do you still have the Vista installation CD?

2 more replies
Answer Match 97.02%

I have recently encountered a problem with explorer.exe. A black screen with only mouse cursor appears for long time after login to my ID, it takes approximately 7 to 10 mins before the desk top loading up.

Anyway every time I now logon I have to press 'Ctrl-Alt-Del' and then open Task Manager, and run a new task 'explorer.exe' and everything is loading quickly. I'm just wondering why it keeps doing this?

Thanks, all help is appreciated,
Val

A:A black screen with only mouse cursor appears for long time after login to my ID

Can you boot into safe mode? If you can try SFC. Also if safe mode works try a clean startup.

4 more replies
Answer Match 97.02%

I'm stuck. I have a Windows 7 Pro machine that boots to a black screen with a cursor instead of the login prompt, though if I tap some keys like enter and tab I'll get some blue squares where probably windows are appearing.

I can boot to safe mode and log in. I can then disable or uninstall the video adapter and boot into the normal Windows. But if I install the Intel drivers for the HD3000 integrated video, the black screen will be there waiting for me when I reboot.

I've tried with and without external monitors connected.

I've tried uninstalling the drivers from the programs and features menu (also selecting to completely remove the drivers), and I've uninstalled them through the device manager. I then reboot before installing the Intel drivers again. I've tried the version on Panasonic's website as well as the latest version from Intel's website. Results have been the same every time.

Are there registry keys left behind somewhere that I could try deleting? Perhaps some more thorough method of removal? Something more creative? All ideas welcome!

System specs:
Panasonic Toughbook CF53 (A)
Windows 7 Pro 32 bit
Intel 2520M CPU w/ HD 3000 integrated video
4GB RAM

This system has just been restored to a standard corporate image, so it's unfortunately as close to factory as it is going to get. System restore won't be an option since it has never been in a working state. Startup repair hasn't been an option due to the corporate full disk encryption that... Read more

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Answer Match 97.02%

Win7 Home Premium Toshiba, at login screen it has a black background with a cursor. This happened today after my computer froze and I had to restart it. I've tried starting it in safe mode but every time I hit F8 at startup, it makes a little beeping noise and does nothing. I've tried booting it from the HDD and it's still doing the same thing. Anything that you will helps me please post.

A:Win7 Home Premium Toshiba. At login screen it is black with a cursor.

Have you tried running Startup Repair?
 
http://pcsupport.about.com/od/toolsofthetrade/ss/windows-7-startup-repair.htm
 
Louis

1 more replies
Answer Match 95.76%

Topic pretty much sums it up.
 
I cannot boot this laptop in normal/safemode/last known good config etc etc.
 
Startup repair cannot fix it.  Chkdsk originally found some errors but did not fix the problem, ran multiple times.
 
 
Original problem was a BSOD, so I usb'd the hard drive to another pc, and checked for virus's, startup programs etc and found nothing peculiar.  Only problem I noticed is there was no SOFTWARE file in the system32/config folder at all, just the .log etc for them but no actual hive.  So I moved all the hives to a old folder and copied over the ones from the backup folder(april dates), also loaded them up to inspect for malicious issues with none found.  Now the BSOD does not occur anymore, but I get the starting windows screen, then it goes black, then a white cursor appears that is moveable, then it instantly dims and about 10 seconds later the cursor freezes and it auto restarts.  Happens with safe mode, last known good configuration, disable automatic restart etc...
 
explorer.exe to is listed as the shell within the registry and it is located in the filesystem.
 
I cannot do an inplace upgrade since windows is unbootable and I would like to not format and do a clean install, thus looking for assistance if anyone has seen this before.
This is Win7 Home Prem x64.
Thanks.
 
 

A:Reboot loop - all modes - black screen no login window, white cursor

Hi, Did you consider that the issue might be a hardware problem initially?

1 more replies
Answer Match 94.5%

Was wondering if anyone could help?
The problem is my windows vista home will not load to the login page. it all started when my computer would not shut down. as it wouldnt i pressed the off button left it for a couple of mins and turned it back on again. it came up saying that there was a problem and i selected to have it automatically fix the problem. it said it could take a few times for it to work. on the second try it said it could not fix the problem and gave option send message to windows.pressed ok,came up to remove any cd or camera connections. i had my phone charger connected which i removed and restarted,where it then had the option of loading windows normally which i did. the loading bar came up at the bottom and disappeared a few seconds later leaving me with a blank black page.i re-did this again but selected the safe mode this time and still it did the same thing. i do not get why it has gone like this because i only use the internet and word and update my computer when it needs be. i am no good with computers and feel hopeless on how to fix this as i have only had this computer for literally a couple of months!

A:does not load to login page. left with blank black screen.

Originally Posted by rebecca033


Was wondering if anyone could help?
The problem is my windows vista home will not load to the login page. it all started when my computer would not shut down. as it wouldnt i pressed the off button left it for a couple of mins and turned it back on again. it came up saying that there was a problem and i selected to have it automatically fix the problem. it said it could take a few times for it to work. on the second try it said it could not fix the problem and gave option send message to windows.pressed ok,came up to remove any cd or camera connections. i had my phone charger connected which i removed and restarted,where it then had the option of loading windows normally which i did. the loading bar came up at the bottom and disappeared a few seconds later leaving me with a blank black page.i re-did this again but selected the safe mode this time and still it did the same thing. i do not get why it has gone like this because i only use the internet and word and update my computer when it needs be. i am no good with computers and feel hopeless on how to fix this as i have only had this computer for literally a couple of months!



Hi Rebecca,

Welcome to the forum.

Have a look here and maybe follow some of the links;
System Recovery Options

The tutorials are well written and easy to follow.

Should this be of no help you also have the choice of having your PC repaired under warranty you just need to take it back ... Read more

4 more replies
Answer Match 91.56%

Hello friends, I recently got the Gnome desktop environment on the Ubuntu Software Center, and I used the gdm and startx command as said by another forum site. Nothing wrong, they said to logout, tried to login again, goes to a black screen and sends me back to the Ubuntu login screen. Tried again, same result, panicked. Looked up video tutorial on how to fix it, they said to access the control panel via ctrl-alt-f1 or f2, went to a black screen, no text at all, computer runs fine, no crashing. Is there a special way to access the terminal in a System76 computer, I really don't know very confusing? Is there a way to login with the guest session? I use Ubuntu 15.10 Wily Werewolf on my laptop. What causes this, I read on Ubuntu forums it's driver issues with Ubuntu and Nvidia, but I have my suspections with the Gnome desktop environment.
 

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Answer Match 91.56%

I'm getting the black screen with movable cursor or KSOD (Black Screen Of Death) on Windows Vista.

What happens:
The system powers on.
POST
BIOS
Start windows normally
Windows splash screen
-> Black screen <-

What I can do:
I CAN enter BIOS and have reset the default settings.
I CAN press F8 to give me advanced boot options, but all options have the same result, apart from "Repair your computer".
I CAN load the "Repair your computer" option.
I CAN move the mouse around the screen.
I CAN press shift 5 times to get a dialogue to appear, but no control panel.
I CAN press the power button to shut down the system.
I CAN start up in safe mode, which is exactly the same, but with lower resolution.

I CANNOT seem to do anything else.

However, there are workarounds to accessing the hard drive:

I CAN use MSDaRT or the System Recovery Tool.
I CAN use the hard drive as an external USB hard drive on another machine.

What I've tried:
Startup Repair - Could not detect a problem.
System Restore - No restore points.
Windows Complete PC Restore - A valid restore location could not be found.
Windows Memory Diagnostics - No errors.
SFC Scan - No problems.
Stand alone system sweeper - No problems.
Hotfix Uninstall - Nothing to uninstall.

I also COULD do a partial or full "Packard Bell Recovery", which is essentially like reinstalling windows. I DO NOT want to do this.

I'm sure this is just a simple software issue real... Read more

A:Black screen with movable cursor or KSOD (Black Screen Of Death) Vista

I think I saw this post aver at Toms but I also think you gave some additional info.
I think what may be going on it during the switch from the windows low res video driver to the driver used in normal mode.

Since you can get into safe mode try to go to device manager.
Start|right click computer|properties|device manager.
Look in the display adapter.
Is there a yellow exclamation mark there?
Or is it showing the video that you know should be there?
Please post the video that the machine uses and or the PB model.

15 more replies
Answer Match 89.46%

Hello everybody,First of all I'm not completely sure the problem is Win7 related so if it isn't i do apologize if im posting it in the wrong place.
1 year ago is when the problem started.The first thing I noticed although I'm not sure its connected was my screen would go black for a second and then a second later it fixes itself and i get a msg which i don't really remember but it was something of the sort (KF Driver .... but it was able to reconnect) as i said I'm not completely sure of the text.A month or so later I've started getting the real problem,which was in the middle of whatever i was doing my screen would go black and the sound i last heard would loop and the computer doesnt really shut down since i can hear the fan working and the power button is lighted,but the monitor is like the pc has been turned off,and not only that after i restart it'd get to the "Starting up windows" but afterwards when the desktop needs to load the same thing happens.I got an ssd from a friend a week later cause it was my birthday and after installing it i didnt have any problems until like a week ago when it started again the same problem over and over.Sometimes i need to restard like 10-15 times after this happens.
If anybody has any idea what the problem is or how to fix it i would very much appreciate it if u guys help me out.
 

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Answer Match 89.46%

I'll preface this with the fact that I'm an idiot and really need help.

My computer decided to just go to a black screen (no mouse present at all) and won't do anything after that.

In addition to that, the logon screen will disappear after maybe 10-15 seconds and then just go to a black screen. It'll say loading personalized settings, not ask for my password, and then going right to the black screen after a few seconds. I can boot from safe mode, but it'll do something similar with the logon screen. The logon screen will pop up, then go black for a few seconds...and then safe mode will finally boot.

Any ideas on what I could do to fix this? Wiping the drive would be an absolute last resort...My master's thesis is on the computer and I need it.

Addtl info:
Windows XP Media Center Edition
Toshiba Satellite
 

A:Black screen of doom? Please help :(

9 more replies
Answer Match 89.46%

I always see this screen every time i turn my pc on or reboot any way to get rid of it
Award Medalian BIO V6.0
Copyright (C) 1984-2001,Award Softhware,Inc

ACPI BIOS Revision 1002
Award Plug and Play BIOS Extension V1.0A
Initializa Plug and Plug Cards ...
PNP Init Completed
Detecting Primary Master ...None
Detecting Primary Slave.. WDC WD800BB-00DKAO
Detecting Secondary Master...HL-DT-STDVD-ROM GDR8160B
Detection Secondary Slave ... SONY CD-RW CRX175E

Hardware Monitor Found an error.Enter Power Setup menu for details
 

A:Black screen of doom

13 more replies
Answer Match 89.04%

first of all, i have no background knowledge of this laptop, i was just givin it whenever one of my friends was fustrated about this problem.

Anyways, bacl to the laptop, whenever i turn it on the screen does that little dim light where you can tell the screen has power, then shows the HP logo. once the HP logo is gone, it goes right back to that dim lit screen and stays like that.

ive tryed waiting it out but after about 4 hours it still did that screen problem. the solution of taking out the battery and holding the power button did not work for it eathier, i tryed it multiple times. also pressing f8 or f11 at start up does not show up with anything.

I do not care about any files or programs on this computer, i just want it to work normally, i am probably going to end up selling it anyway so dont worry about trying to save my files while fixing it

thanks to anyone who can help me, this is really annoying me.
 

A:(kinda) blank screen when HP pavilion is booted up, help?

9 more replies
Answer Match 88.2%

I wasn't sure where I should post this, so I'm posting this here.

Okies, so. Up until yesterday, my computer was running great! Not a problem in the world. But the power went out while I was powering down yesterday, and now once I load past my BIOS screens when it gets too the point where it's saposed too start loading Windows, the computers screen just goes black. Everything still has power, and everything still runs, the screen just goes black. I assumed that it was a problem with the hard disk erasing something vital, so I popped in my Windows disk and was just going too completely wipe the hard disk and re-install windows. Well, when I boot from disk, it does the exact same, insted of going too the blue Windows XP install screen, the screen just goes black. Any help on this issue would be greatly appriciated. My system specs are as follows.

CPU: AMD Athlon 64 3400+ 2.21GHz

Ram: Kingston ValueRAM 1GB 184-Pin DDR

Motherboard: ECS KN1 Lite 1.0A

Operating system: XP Pro

Video Card: nVidia GeForce 2.

Video settings: 1024 x 768

Hard drive: Maxtor 80gig

Once again, thanks in advance for any help you can offer ^.^
 

A:Solved: Black Screen of Doom

I would say the video card is the problem try another video card and try your video card in another system.
 

1 more replies
Answer Match 88.2%

windows vista home basic 32, windows was in sleep mode and just stayed there earlier i had heard a loud beep, just one, thought nothing of it, after turning off the computer, with the power button, windows seemed to be starting the little "load bar" came up but then it went black again, no windows logo, no account login screen. It will start in safe mode and everything seems to be ok there though im not that computer savvy, internet works in safe mode though WOW doesn't i dont have a recovery CD but im not sure it would help any ideas, might this be hardware related? software?
 

A:Solved: black screen of doom

9 more replies
Answer Match 88.2%

Hello everyone, Well heres the story. i just got my new computer put together.
specs:
6GB Corsair DDR2 ram
250 SATA hard drive (old and used not new)
1GB invidia GTS 250 video card.
ASUS P5N-D SLI mother board.
Intel Core 2 quad 2.5GHZ
DVD drive. also old.
750 WATT power supply.

okay here is the problem. i cant seem to install windows 7 it hangs at completing install FOREVER. so i decided to just go back to the trusty windows XP. the disk has windows XP home SP3. the install goes very well and i can create my windows accounts and all. but as soon as i install the video drivers for my video card and restart my computer, it will shot the XP logo and at the bottom the little bar running across then were its suppose to show witch account to log onto it just sits there with a black screen and a mouse. keyboard wont respond. only mouse and it will stay on that black screen forever! its so annoying :[ some one please help i got a starcraft 2 beta key but my pc to run the game wont work.. Thanks for any help u guys can give. :]

A:The Black screen of doom is back!

Hi there, You said you were trying to install Windows 7 but which version are you trying to install. As you mentioned XP install fine, is it possible to access safe mode when this black screen is displayed, restart your machine and keep pressing f8, then from the menu choose safe mode. This way we can rule the graphics card as the culprit.

The other thing I can thing of is that the driver your installing on XP, needs to be XP driver and I am sure you have probably done this already but it is good to check. You could try also installing an older version if provided on the graphics card manufcaturer.

I would personall run a test on the hard drive, I would start with a check disk which can be done using safemode + cmd , the recover console or a live CD. This way we can test the Hard Drive for errors. The live cd I would recommend is http://www.ultimatebootcd.com/ which provides many Hard drive testing.

I know the memory you have is new so I cannot say that you need to test it, however try the install with lesser RAM. I can't technically explain how in any way this will do anything, however when your troubleshooting you have to do many things.

5 more replies
Answer Match 88.2%

Okay, maybe not really.  I certainly hope not anyways.  I apologize now for a lengthy post but I am going to try to give you all the information I can think of at once instead of ton's of posts. =)
 
                                                                         Specs:
                                                                                          AMD Phenom ™ II X4 965 processor 3.40 GHz
                                                                                          8.00 GB
                                                                                          64- bit Op... Read more

A:Ominous Black Screen of Doom!

I would agree with your husband - the video card has failed.

2 more replies
Answer Match 88.2%

Hi all,

I have an HP G62 laptop with windows 7 x64 and got The Black Screen.
here are the symptoms:
-black screen,
-no cursor,
-no beeps,
-no sound, except fan, and hard disk
-The hard drive spins trying to boot then stops after a couple of minutes tries again.
-the fan runs constantly
-the caps lock led is on and off
-no CD in tray
-At power up I do not see the ( underscore on top left corner) , F8 does nothing it is totally black.

I have so far tried to
-power then F8 before normal boot
-plugged external monitor (in case of display failure)
-changed the Ram sticks (in case of display failure)
-hard or forced reset : Performing a Hard Reset or Forced Reset HP Pavilion dv5000 Notebook PC series | HP? Support

nothing seems to work
any suggestions? other than obvious toss?
Cheers

A:Black screen of doom windows 7

Unplug A/C and battery, hold power button to release residual power, plug back in A/C to see what happens. Then plug in battery to see if it can power PC after reset.

Next take the RAM sticks out to see if you get beep codes indicating life in the mobo.

If so replace them one at a time to see if you can get any display.

If not remove hard drive to see if it is blocking boot, although you should get some image on your external monitor if there is still a display adapter or mobo life.

If by slim chance the HD is blocking boot, try booting into a disk to see if it comes alive. You'd then need to slave the HD to another PC to rescue files, wipe it and replace to reinstall.

Report back results on these and one of the hardware guys will probably recognize the condition.

Sometimes the wire harness on the laptop monitor needs reconnecting, for which there may be a video for you model if you google it.

1 more replies
Answer Match 88.2%

Ok be ready theres alot of text for how I got here. First off its not a hardware issue cause I am typeing this on the same P.C. useing ubuntu(linux) 2nd its not the dual boot messing up things idk could be but I had the issue before installing linux. Anyways my pc has been giving me problems for a while now right as I was getting ready to get rid of vista and get 7. This issue started from antoher issue. My computer was being beaten to near death from neglect( not hardware the O.S. running a core 2 quad geforce 550 ti gpu 600 watt psu 4gb of ram not the best but gets my job done) Anyways My computer had a glitch were it would freeze at the windows load screen by some miracle I manged to log in I then downloaded and ran kill to disable virus that attacked my anti virus anti virus said system was clean it obviously wasnt cause r kill disabled some stuff. Then installed and ran spybot search and destroy and malewarebytes, And finished off by running combofix which I just updated.After all viruses were gone I decided to run cleaner.I then downloaded unbutu just incase P.C. crash again with the windows installer for it to dual boot,Didnt install it yet it had the files ready to install on next boot outside of windows at boot screen where I select O.S. Then after hours of work decided to reward myself with a game of tries ascend pc crashed after a few hours.

After crash I kept getting a blue screen with a reset at the vista splash screen even in all the f8 options that would just ... Read more

More replies
Answer Match 88.2%

Ok be ready theres alot of text for how I got here. First off its not a hardware issue cause I am typeing this on the same P.C. useing ubuntu(linux) 2nd its not the dual boot messing up things idk could be but I had the issue before installing linux. Anyways my pc has been giving me problems for a while now right as I was getting ready to get rid of vista and get 7. This issue started from antoher issue. My computer was being beaten to near death from neglect( not hardware the O.S. running a core 2 quad geforce 550 ti gpu 600 watt psu 4gb of ram not the best but gets my job done) Anyways My computer had a glitch were it would freeze at the windows load screen by some miracle I manged to log in I then downloaded and ran kill to disable virus that attacked my anti virus anti virus said system was clean it obviously wasnt cause r kill disabled some stuff. Then installed and ran spybot search and destroy and malewarebytes, And finished off by running combofix which I just updated.After all viruses were gone I decided to run cleaner.I then downloaded unbutu just incase P.C. crash again with the windows installer for it to dual boot,Didnt install it yet it had the files ready to install on next boot outside of windows at boot screen where I select O.S. Then after hours of work decided to reward myself with a game of tries ascend pc crashed after a few hours.

After crash I kept getting a blue screen with a reset at the vista splash screen even in all the f8 opt... Read more

A:Black screen with arrow key of doom

Test the hard drive with the manufacturer's diagnostic software. You will need to use the DOS version which runs from a bootable CD in order to test the system hard drive, since you should not attempt to test a system drive using the OS that's on it. The links are here:
Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.

2 more replies
Answer Match 88.2%

Laptop is a Toshiba Satellite P505-S8945, Intel Centrino Core2 Duo P7350 @ 2.0 GHz, 6 GB DDR, ATI Radeon 6400 HD 1 GB, Conexant Pebble Audio, 530 GB HDD, Windows 7 Home Premium x64 (upgraded from Vista Home Premium x64 SP 2).

Anyway, I turned it on as usual and went to get food. When I returned, instead of finding it at the Windows login screen, it was just a blank black screen. The laptop was definitely on with the front LEDs glowing and the fan spinning. It didn't respond to mouse clicks or key presses. I quickly turned it off and then back on again. The second time, it did boot up normally.

I just finished backing my data up to an external drive, just in case.

I haven't installed any new programs recently and keep my machine spyware and virus free with Malwarebytes Antimalware and Avast 4.8 Home Edition.

My question is, what can cause this and is it the sign of some imminent system failure, or just a one time fluke?

Thanks.

A:Laptop booted to black screen

Eh...sounds like a one time fluke to me...the only way to be sure would be if it happened again.

How long were you away while it booted?

11 more replies
Answer Match 87.78%

I have an Acer laptop with Windows 7.
This morning I woke it up and everything looked fine, I could see the desktop, my browser etc. I share the machine so I leave him logged into his things on firefox and I log in with IE as much as I hate the browser. I opened IE and got my homepages but the internet was sluggy so I moved the laptop closer to our network. When I sat down I must have hit something (I believe now that I did not) on the keyboard as the computer suddenly shut itself down. I got it back up, got the login screen, typed in my password and got a whitish screen. I could see my cursor, even click on what I believe was the quicktask bar. I got the 'working' cursor as it opened whatever I asked it to. I just couldn't see anything but the cursor. I hit the power button and suddenly I saw the wallpaper and my desktop but only because it needed me to click on the 'close anyway' button cause there was a program preventing the shut down.

I tried a restart in safemode and got the same reaction. No change, accept it (without me near the machine) restarted, so I believe I didn't hit something the first time. If I Ctrl+alt+del, I get the screen that asks me what I want to do but the task manager never shows up when I select it. Do I have a virus? Or is something wrong with his new laptop (bought late 2011 early 2012, I don't remember)

A:Login screen fine, then white screen with cursor

Hi and welcome to TSF have you tried either running sfc /scannow or system restore to a point it was working System Restore - Microsoft Windows
Use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7

5 more replies
Answer Match 87.36%

I have repair-installed my windows the other day, and everything is going fine. Except for when i decided to restart my computer after oinstalling my sound drivers.

I restart, log on after typing in my pass and it shows my desktop for 2 seconds and the black screen appears. It doesnt have anyhting to do with the sound driver installation because i tried restarting without installing them, and it sitll messed up. The only time it comes on properly is if i press F8 on start up and choose "last best known configuration". and then it starts right up. What can i do to stop this malfunction.

any help is appreciated, thanks.
 

A:The black screen of doom/death/horror. lol

14 more replies
Answer Match 86.94%

Windows appears to load normally until reaching the logon screen at which point 2 quick cmd windows flash on the screen and i'm left with a cursor and a plain blue screen.

No access to task manager through ctrl+alt+del.

I was thinking it's a video card problem until i plugged in an external monitor and saw a windows error box pop up saying that the program running requires that you not be on battery power.

Pulled the drive and scanned with avast and malwarebytes which found nothing.

Inserted Vista DVD but the repair function is only able to find the HP Restore partition and is unable to locate any backups.

The system runs "mini XP" from Hirens Boot without a problem, but no diagnostics that i ran have been able to find any issues...

Ideas?

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Answer Match 86.94%

Hello and thanks for reading,

I have a 2 year old HP pavilion dv6 series laptop running windows 7. Yesterday I turned it on and it started normally but when I tried to browse on Firefox it gave me the blue screen (for the first time ever) and it shut down. Fearing I had a virus I ran it in safe mode and started a scan and began transporting my pictures via Dropbox just in case it died on me. Sure enough a weird error message (couldnt figure out what program made the message pop up) popped up saying I had a bunch of urgent viruses.. I didn't click on it at all and before I couldn't think of what to do the blue screen popped up and it shut down. When I tried to restart it the HP splash sign popped up and the screen flickered black and a blinking cursor started in the upper left corner. So this is where I stand now... Black screen with blinking cursor. Set default setting in BIOS (didn't work) and F8 (safe mode) or F11 (system restore) does nothing... The black screen just stays there. Any ideas? Is it a gonner? I'm hoping to get back on and get my pictures if possible. Help please!
 

A:HP Laptop blue screen crash now black screen with blinking cursor

sounds like a bug -click report and ask to move to malware forum
 

1 more replies
Answer Match 86.94%

Hello,

My laptop will not boot. I end up with an empty black screen or a blue screen with no icons, just a cursor. I get choices for 'normal startup' or ' repair' but not safe mode. Any help appreciated.

A:Unable to start - black screen or empty blue screen w cursor??

Hello JoLaRo and welcome to Seven Forums.

One of the Forum experts has prepared a couple of tutorials that might help you out.

Troubleshooting Windows 7 Failure to Boot

Troubleshooting Steps for Windows 7

If you're still having issues after following the tutorials, please post back.

9 more replies
Answer Match 86.94%

my PSU went out and i had it replaced and since i replaced it i havent been able to boot my pc. i plug everything in and hit the power button it immediately goes to a black screen with a blinking underscore cursor in the upper left corner about 1/4 of the way from the left side. all my fans work, the hard drive is running.

Vista (64 bit)
AMD Phenom x4 9100e 1.6GHz
ATI Radeon x1950 Pro
4 Gb RAM
Power supply was from another pc i had that i didnt use anymore, same wattage just had the 6 pin PCIe connector i needed, the one currently in it is the stock one that came with the tower.

no clue what to do, F1, F2, ESC, DEL keys dont work to get to BIOS, the only responses i get are CTRL+ALT+DEL kind of restarts i think, my monitor goes to standby when i do it for a brief period of time but then fans kick on again and same black screen.

also when i hit the pause/break key it stops the beeping that is coming from the mobo. *note* if i hit the key during the beep then its continuous noise.

anyone have any advice?? any would be appreciated!!


*Edit - just to clarify, i get zero load up of anything, there is no loading screen prior to the black with blinking cursor, as soon as power is on it immediately goes to this screen.


*Edit - again i forgot to put that the 6 pin PCIe connector needed for the x1950 pro is non existant in the new PSU and i havent gotten an adaptor yet for it. dont know if that would be the reason i cant boot BIOS or windows. the original gr... Read more

A:Black screen blinking cursor immediately on boot, no load screen...

sounds like you need the PCIe power connector to run your video card. Try removing the card and enabling the onboard video until you get a new PSU or adadpter.

8 more replies
Answer Match 86.94%

When I turn on my computer all I get is a black screen with the flashing cursor up in the left corner of the screen. Any ideas as to how to correct this? I have a Dell from he'll computer-- inspiron E1505 about 8 years old and just had windows 7 home edition installed on it

A:Black screen with flashing cursor in upper left corner of screen

Hey I just went through something very similar. I found that my SATA cable connecting the hard drive to the motherboard had failed. I replaced it with a new SATA cable, and it booted right up. Try the cable first if you have one lying around, plus its a cheap solution. If you replace the cable and it still won't boot up, it might be your hard drive. Seeing as how your machine is that old, it could fail at any time.

Do you get anything on the screen when you turn it on?

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Answer Match 86.52%

I'm having a problem with my Dell Dimension 8300, running Windows XP. I have an 80g Maxtor HD as my main drive and a 500g WD secondary drive. When I attempt to boot, I get a blue screen with the message:A problem has been detected and Windows has been shut down to prevent damage to your computer.If this is he first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps:Check to be sure you have adequate disk space. If a driver is identified in the Stop message, disable the driver or check with the manufacturer for driver updates. Try changing video adapters.Check with your hardware vendorm for any BIOS updates. Disable BIOS memory options such as caching or shadowing. If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode.Technical Information:*** STOP: 0x0000007E (0xC0000005, 0xF74BB2B2, 0xF789E4AO, 0xF789E1AO)*** FLTMGR.SYS - Address F74BB2B2 base at F74A3000, DateStamp 480251daAs far as the info in the message, I see this screen with the same info everytime I rebooted.As far as disk space, my main drive is 80g aand I have about 20g of free space.I'm not sure if anything in the message refers to drivers. Not sure how to change video adapters when I can't get into Windows (Standard Mode or Safe Mode).Also not sure how to deal with any of the BIOS suggestions (or even know if it's a good idea to mess... Read more

A:Can't boot Windows XP (Standard or Safe Mode), Black Screen w/cursor then Blue Screen

mod bump

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Answer Match 86.52%

Whenever the Windows loadscreen passes the screen goes black and I can move a cursor around the screen.
I have had this happen before and fixed it with bootrec.exe but I can't seem to get that to work this time...
Startup repair says it cannot help - Safe mode has the exact same black screen problem.
I have done chkdsk and sfc scannow - Didn't fix it.
When I boot into Kaspersky Rescue from a USB drive it mentions that I need to shut down windows properly before continuing. I would like to do this but I can't.
I have tried changing the active partition on information in some of these other threads - It didn't seem to work.
All disks are healthy according to the DISKPART and Partition Wizard. I have done the HP hardware diagnostic scans and everything comes up fine.

I see that a lot of the advice on the threads is to do a fresh install - Is it really broken beyond repair at this point?

Does anyone have any other ways I can try and fix this problem?

A:Black screen w/cursor after Windows load screen - Nothing fixes it

Hello saturnn and welcome to Seven Forums.

One of the Forum experts prepared this troubleshooting guide for Windows 7 failure to boot issues. Even though you've tried several of the suggested fixes I'd still go through the tutorial and try the steps in the order listed.

Troubleshooting Windows 7 Failure to Boot

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Answer Match 86.52%

Ok it all started when I ran Nod32 antivirus. I ran it because I had some viruses on my computer that I wanted to get rid of. After the scan there were 180 some detected objects that were quarantined or deleted. So then I restart my computer and after the windows xp logo there is just a black screen with no cursor. And after awhile the computer will just restart and try booting up again. I tried going into safe mode and safe mode with command prompt but I still get a black screen with no cursor. The last known good configuration doesn't work either. I'm pretty frustrated because I did nothing wrong. I am also having a feeling that nod32 might have quarantined some infected files that are essential for Windows Xp to boot. I also do not have any windows xp disks with me because I lost them a very long time ago. Is there anything I can do to fix my computer? Thanks.
 

A:Windows XP won't boot. Black screen with no cursor after the logo screen.

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Answer Match 86.52%

I'm using I have a DELL4500S desktop, on startup it will not go to the login screen, the screen is just black with the cursor showing. I've tried restarting the computer, unplugging everything and restarting it. Nothing is working. When it first starts a pop up shows and says

"This Application has failed to start because SAMLIB.dll was not found. Re-installing the application may fix the problem."

I'm not sure what it's talking about and what to re install and I can't reinstall whatever it is because I can't get to the start menu.

Help? I don't know what to do :[

A:Black screen on startup, showing cursor, doesn't go to log in screen.

  
Quote: Originally Posted by alexsmom2009


I'm using I have a DELL4500S desktop, on startup it will not go to the login screen, the screen is just black with the cursor showing. I've tried restarting the computer, unplugging everything and restarting it. Nothing is working. When it first starts a pop up shows and says

"This Application has failed to start because SAMLIB.dll was not found. Re-installing the application may fix the problem."

I'm not sure what it's talking about and what to re install and I can't reinstall whatever it is because I can't get to the start menu.

Help? I don't know what to do :[


SAMLIB.dll is a security account manager dynamic linked lib. A repair install from the dvd should fix the problem unless you are infected with malware, or have a modified system

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Answer Match 86.52%

I'm running windows XP, and cannot get it to load past the black screen with the windows logo and the blue progress bar..the screen that you see (usually for just a few seconds) right before your desktop pops up. I've run malwarebytes and hijackthis, logs below, and spybot. No spybot log, but it did find some things that it said were successfully removed after the scan. The only thing I can get my computer to do, at this point, is open up in safe mode...windows will load there, but not during a normal start-up. Any help would be greatly appreciated.Hijackthis Log:Scan saved at 10:36:12, on 2010-09-21Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v8.00 (8.00.6001.18702)Running processes:C:WINDOWSSystem32smss.exeC:WINDOWSsystem32winlogon.exeC:WINDOWSsystem32services.exeC:WINDOWSsystem32lsass.exeC:WINDOWSsystem32svchost.exeC:Program FilesWindows DefenderMsMpEng.exeC:WINDOWSsystem32svchost.exeC:WINDOWSExplorer.EXEC:Documents and SettingsOwnerDesktopHijackThis.exeR1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896R1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896O2 - BHO: Spybot-S&D IE Protection - {53707962-6f74-2d53-2644-206d7942484f} - C:PROGRA~1SPYBOT~1SDHelper.dllO4 - HKLM..Run: [SunKistEM] "C:Program FilesDigital M... Read more

A:Windows XP won't load past black screen of doom

Hello [/color]

Welcome to BleepingComputer
=====================Download [color="#FF0000"]OTL to your desktop.Double click on OTL to run it.
When the window appears, underneath Output at the top change it to Minimal Output.Under the Standard Registry box change it to All.Under Custom scan's and fixes section paste in the below in bold

netsvcs
%SYSTEMDRIVE%\*.*
%systemroot%\system32\*.dll /lockedfiles
%systemroot%\Tasks\*.job /lockedfiles
%systemroot%\System32\config\*.sav
%systemroot%\system32\drivers\*.sys /90
%systemroot%\system32\Spool\prtprocs\w32x86\*.dll
Check the boxes beside LOP Check and Purity Check.Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post it with your next reply.====================
Please download Rootkit Unhooker and save it to your desktop.Double-click RKUnhookerLE.exe to run it.Click the Report tab, then click ScanCheck Drivers, Stealth Code, Files, and Code HooksUncheck the rest, then click OKWhen prompted to Select Disks for Scan, make sure C:\ is checked and click OKWait till the scanner has finished then go File > Save ReportSave the report somewhere you... Read more

1 more replies
Answer Match 86.1%

I just got home this morning to be greeted by a blank screen with My Documents folder open on my Windows 7 pc.
 
 
no mouse right clicks to on the "blank" desktop. Restarting the pc didn't do anything.
 
I used the open windows explorer window (My docs) to navigate up to my desktop shortcuts and run both avast and chrome browser...
 
Avast didn't find anything wrong.. so I immediately searched for answers on the net using the above subject line and found combofix and this site
 
After running the combofix.. PC seemed to go back to normal, but in any case I am uploading the log file for you guys to look at just in case :
 
Thanks so much guys... may all the good numbers be with you
 
=================================================================
 
ComboFix 14-04-20.01 - roland 04/22/2014   8:54.1.2 - x86
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.2010.1228 [GMT 8:00]
Running from: c:\users\roland\Downloads\Programs\ComboFix_2.exe
AV: avast! Antivirus *Disabled/Updated* {17AD7D40-BA12-9C46-7131-94903A54AD8B}
FW: avast! Internet Security *Disabled* {2F96FC65-F07D-9D1E-5A6E-3DA5C487EAF0}
SP: avast! Antivirus *Disabled/Updated* {ACCC9CA4-9C28-93C8-4B81-AFE241D3E736}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
 * Created a new restore point
.
.
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\prog... Read more

A:Windows 7 booted up with My documents folder open in front of a blank screen

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.
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***************************************************If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of t... Read more

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Answer Match 86.1%

After the Starting Windows screen a blank black screen with a cursor that I can move pops up that lasts a minute (shouldn't happen with SSD, used to be ~10 second boot). Afterwards the login screen will appear as normal and everything works as normal. This doesn't happen when I boot into safe mode.

I attached a list of start up services, installs, and scheduled tasks, along with my latest boot log.

Any suggestions?

A:Windows 7: Blank screen on boot up, before login screen; slow startup

Hello and welcome, try this to see if you have something that's going you don't know about. Use the free version.

SUPERAntiSpyware | Remove Malware | Remove Spyware - AntiMalware, AntiSpyware, AntiAdware!

1 more replies
Answer Match 85.68%

I have a Dell Inspiron 1750 laptop with core 2 duo (I forget how many GB the hd is) that had Windows 7 Home Premium edition installed on it when I got it. (I have no idea where any of the CDs that came with it are now.)I had been having problems with the login screen just flashing from the blue background image to black and the mouse just showing the circle thing with Please Wait... showing, instead of loading the icons. Normally, there are two icons that show up. One is the Fast Access icon that has facial recognition and the other icon is the one to type my password.
It would only run in safe mode, and none of my restore points would make windows load normally, but I know next to nothing about computers and wasn't able to find a tutorial on how to fix it, so I downloaded Ubuntu instead by using Windows in safe mode with networking. I was having problems with Ubuntu freezing, so on the next startup I chose to run diagnostics tests and the monitor connection test & the sata confidence test both failed, while everything else passed, which I don't understand because I wasn't having any problems with dead pixels or colors or anything or saving any files. (I think the hd test said something about $I30 31344?) I went into bios setup and clicked factory restore or something along those lines, thinking that it would restore Windows to how it was when I first got the laptop and now, it loads the Dell circle at startup followed by a black screen with a white blin... Read more

More replies
Answer Match 85.68%

Hi,

I cant get into my desktop. When i start my pc XP loads, and it starts the last known good configuration. I then seen the xp loading screen.

Next i should be able to see the login screen, however this is a blank black screen, the mouse is visible and i can move it around the screen, but i cant see anything to log into the desktop.

I dont know why this has happened, it was working last night. The only thing i can think of was my brother switched the power off as it was shutting down. The shut down had automatic updates running (i think) at the time the power switches were turned off.

How do i solve this so i can see the login screen and get into my pc?

Hope someone can help, cheers.

Paul

A:XP login screen wont show, blank screen and cant get to desktop?

Hello Paul

Boot into Safe Mode Options Screen (the one with Last Known Good Configuration on it) by pressing F8 at bootup and choose
'Safe mode with command prompt'

At the command prompt type
C:\Windows\system32\restore\rstrui.exe

Hopefully this will open System Restore, so restore to before the problem started
http://bertk.mvps.org/

.

12 more replies
Answer Match 85.68%

Bonjour mes amis.

I recently have started getting the infamous black screen of death at my computer's startup, very similar to this fellow user's problem. Basically, Blank screen on boot up, before login screen; slow startup. The black screen lasts at least two minutes on average, before the windows login screen comes up. Everything else runs fine!

I think it might be my antivirus, Bitdefender Total Security 2013, and I've posted on their forums about it, and I've gotten responses from other users saying:






Quote:
The Black screen issue is known by BD Support till now they have not able resolved that issue.
hope BD 2014 resolves the issue.

And the booting time issue is been solved.


However, I uninstalled Bitdefender and the problem still persisted. I proceeded to uninstall every program i could remember installing before the problem started, so before the start of June. This was painful because I updated all my software, so everything was listed as installed recently.
My startup time after removing all these software is attached below; 156 seconds, compared to before with the speed ranging from 200-500 seconds, with the worst at 472 seconds.

Although this sped about my startup, I still got the annoying black screen issue. I am sure it is a software issue because the black screen is present, but lasts no longer than about 5 seconds when starting in Safe Mode with Networking, and is present even int he low graphics.

What should I d... Read more

A:64-bit - Blank screen on boot up, before login screen; slow startup

Hello mate try some of these Troubleshooting Steps for Windows 7 start at point 15 then do chkdsk Disk Check

The go through the other stuff.

Oops should have mentioned this one too start at point 7 - option 3 Optimize Windows 7[2]=Performance Maintenance

8 more replies
Answer Match 85.68%

Hey, first time posting here, so sorry if this is the wrong section or anything.

Lately my laptop has been experiencing a problem when I boot it up. After the Starting Windows screen with the glowing Windows logo, a blank black screen pops up that lasts for ages (I'd say at least 5 minutes). Afterwards the login screen will appear as normal.

When I log in, the desktop appears quickly, but when I try to start any programs, like my browser, they are slow and freeze often (usually I can run programs with no problem when the desktop appears). Sometimes the laptop will hang every three seconds. It takes a bit of time before the programs and the laptop run like normal.

I've tried several things without success:
-Uninstalling and reinstalling graphics drivers (I've never updated my drivers because no updates are ever available for my driver; is that normal? My laptop is about two years old)
-Defragging hard drive
-System Restore (I don't seem to have any restore points)
-Clean bootup
-Startup repair (or whatever that first F8 option is called)

A:Blank screen on boot up, before login screen; slow startup

Welcome to Seven Forums Tienjt.

You can run this SFC /SCANNOW Command - System File Checker and post back with results.
Below my sig is a link to MalwareBytes, download the free version, update it, and run a full scan.

Have you installed anything new, hardware or software? Sometimes OEM's don't/won't have driver updates.

9 more replies
Answer Match 85.68%

hi, i recently had a virus on my computer. did numerous scans and did a restore that made my computer go into a continously restart loop on bootup. ive managed to fixed that with couple recovery console commands and finally did a windows xp pair with the disk. had some problems installing some drivers. after the installation repair was finished, computer rebooted, but then the screen would be stuck on a black screen with a cursor in the middle after the windows logo with loading bar. the login screen doesnt show? ive tried numerous ideas from ctl alt delete, and shift + f10. ive hit shift 5 times, and i heard a noise, but nothing pops up for sticky keys. ive booted in safe mode, and it shows all the files loading then it gets stuck with the black screen with the "windows professional" thing on the top and bottom with the cursor. im guessing it has to do with the video card driver? i need help. thanks.

oh and im running on windows xp professional, thanks

edit:

okay so i decided to do the xp repair again to see if it would fix it and did shift + f10 to bring up command prompt and typed sysdm.cpl to see what drivers were missing.
there was a yellow explation mark on the following:
+Display adapters
- Video controller (VGA compatible)
+Modems
- PCI modem
+Network
- Realtek RTL8139 Family PCI Fast Ethernet NIC
+ Sound, video and game controllers
- Multimedia audio controller
+ System devices
- Microsoft System Management BIOS Driver
+ Universal Seria... Read more

A:stuck on black screen with cursor after loading screen

Does it boot in safe mode?

7 more replies
Answer Match 85.68%

Hello,

I'm new to the forums, but I find myself coming to this site a lot to fix my windows computer, so heck why not join?!

Problem
Recently, my computer starts up windows and after the loading screen it just sits at a black screen forever with a cursor and it doesn't even make it to the log in screen. I have tried safe mode with the same results.

What I've Done So FarTried to Repair Startup with Windows DVD
Tried to use sfc /scannow at boot (Says pending changes and needs to restart)
Tried logging into my Ubuntu partition and virus scanning (None found)
Tried copying Reg Files from Regback into config while I was in Linux
Tried to Repair Install (But I can't log into Windows )
Tried to bootrec /fixmbr /fixbot /RebuildBcd (Which destroyed my dual boot linux grub, but I was desperate. And still nothing) Interestingly though, after I do /RebuildBcd command it says something like "Found Windows Installations: 0"
Tried to System Restore (Gave me an Error, wouldn't you know)

At this point I'm not to confident that this can be fixed. If anyone has any ideas I'm willing to try. Or if you have any snazzy suggestions on how I could fix it using another computer, I have a different Windows Pro x64 computer that I can put the HD in if there's someway I can save my data/fix it/repair install from there. I just don't know how.

Edit: I finished the chkdsk and there were no bad sectors, though it did give me a message "Failed to transfer logged messages to... Read more

A:Black Screen w/ Cursor After Windows Loading Screen

Do you have any external drives connected by usb? I had a similar problem, and found that I had to turn off the usb drives when I re-booted. I still do that whenever I re-boot for any reason.

9 more replies