Tech Problem Aggregator

Startup repair fails and reports with "hard disk error" as cause

Q: Startup repair fails and reports with "hard disk error" as cause

Yet from the same partition i'm able to boot into a "dual boot type install" of LUbuntu which im using just fine right now
On my other hard drive with a windows 10 install. check disk reports NO errors

Trying to boot from the windows 7 install dual boot begins booting but almost instantly kicks to an old style loading bar then goes to startup repair
and it fails with the problem being "bad hard drive"

but somehow it LUbuntu has no problem booting when i select to boot from it instead of windows 7
all of my data MUST be intact because otherwise i wouldn't be able to boot at all. and i can see all the files on my drive just fine

When I tried to boot in safe mode. it stopped after a few system files were loaded then went to startup repair. I dont remember the file it stopped at.

I have no idea how to solve this??
Is there some way to do a full repair of windows 7? not just the silly startup repair?

This is a very urgent frustrating and serious problem

More replies
Answer Match 85.8%

I'm hoping this is a simple fix. I'm trying to fix my elderly uncle's Asus laptop. System Repair pops up and fails. I booted to command prompt and found out it may be hard disk space. 400+ GB Hard drive (only one drive) and there's only 1024kb Free. I'm thinking that could be the issue. Hardware was checked out at the computer store and is fine. But they were going to charge him $200 to fix this failure to boot up issue. I told him to let me try first.

Can I possible "compact" this drive from the command prompt screen?

Note: I have no other Win 7 systems, so can't create a disk, and I have no original disks.
Also, no restore point has ever been set, and there are no partitions on the drive.

A:"Startup repair" failing - hard disk space issue?

Normally, I'd tell you to download a program or two to examine what's using the space or to clean up unnecessary files.

But with only 1024 kb of space, you probably can't install anything.

So--try this:

Start button, search box, type in "disk cleanup" and then poke the disk cleanup listing that shows up.

Let it clean up the drive and report back with how much space you then have.

You'll see an option in disc cleanup where it asks if you want to clean up system files as well. Say yes.

It should calculate how much space it will recover.

Let it run to completion. Might take a few minutes.

Then check your recycle bin to see if it's empty.

Report back with available space.

9 more replies
Answer Match 106.26%

I have a big problem here,
I have used my hard disk for 9month,
Yesterday when I watched movie on the half way,
My hard disk suddenly disfuntion,
And I thought my laptop problem due to always lagging so I restart my computer.
But after that I can't read my hard disk (WD)in my computer.
It can read in computer management there.

Ways I try:
1)I try to uninstall and reinstalled again,BUT it doesn't work.
2)I try to unchecked the hide folder and device at view.
3)I try to update the software BUT it still disfunction.
4)I try to use disk management and initialized it BUT there appeared CANNOT INITIALIZED Due to I/O device error.

Any solution for me ?

A:Hard Disk can't read in "my computer ", "initialized",I/O device error

The most usual cause is that the Hard Drive is beginning to fail. Back up your stuff. Go to the website of the manufacturer and test the drive.

8 more replies
Answer Match 105.84%

as described in the title when i boot my laptop:
i get the "disk read error -> press cntrl alt del to restart" message. I then tried to access the backup partition through f10 only to run into this error "status : 0xc00000e9 Info : an unexpected I/O error has occurred" it seems that it cant communicate with my hard drive.

I read a few other forum posts but didnt see anyone have the 0xc00000e9 error also. Bios boot priorities are in order if that matters.

Is there a fix without having to replace the entire HD and buy a new vista installation(preinstalled w/ no disc in the box).

Im very reluctant to take it to a service center as i can very likely fix it myself (with the help of the friendly people here of course), only problem is im having a little trouble..finding.. my HD in this damn notebook.. heh, ill figure that part out. new to notebook repair.

Thanks in advance. Danny

edit: found the HD, doesnt look like it even uses a cable, just plugs right into what i assume is the mb. dont know if that helps just supplying what i can.

More replies
Answer Match 105.84%


I've scanned my laptop with SFC four times in this past week, and each scan ended with the same failure to repair specific files. I'm uncertain how to proceed with these corrupted files.

I followed the instructions in the SFC /SCANNOW tutorial; I installed the System Update Readiness Tool (CheckSUR in attachments) after running SFC three times and it managed to find and fix some sort of error. However, the results seem to be the same in the new SFC scan logs.

I also tried obtaining a .iso of Windows 7 home premium from Microsoft's website (Access Denied) to run a repair install, but it will not accept my product key due to it being a pre-installation provided by Samsung.

I do not have a Windows 7 installation disc so I cannot manually replace them like the tutorial suggests.
Also, I don't know if this is relevant or not, but I ran the WindowsUpdateDiagnostic.diagcab troubleshooter several times as well (dism.txt is in attachments). Every single time it says that two problems were found:
1. Problems installing recent updates (Not fixed)
2. Service registration is missing or corrupt (Fixed)

Additionally, I've recently noticed that my free hard drive space has been decreasing rapidly. In the past two days, it has decreased by 2 or 3 GB, despite not downloading or installing anything. Is this related to my current problem with the corrupted files or something else? I don't know how to find what's eating up my storage space.

Any advice is appreciated,


More replies
Answer Match 104.58%

First time posting here, so I apologize if I my post is too vague.

I started up my laptop (Alienware M14x, Windows 7 64 bit - not sure if it's Ultimate, Home Premium, etc...) yesterday and it displayed a message saying that Windows had failed to boot. I restarted and attempted starting it in Safe Mode and from the last good configuration and both failed, leaving me with the same screen with the two options of starting normally or running startup repair. I also tried disabling driver signature enforcement, which also failed to resolve the issue. I then ran startup repair and just let it go for about 8 hours and it just continuously "attempted to repair." I left it overnight and then let it keep going for most of my day today. Altogether, it was running startup repair for around 30 hours.

I forced a restart and made a system repair disc using another laptop (also Windows 7 64 bit). I booted with the disc and hit next on the language/country menu. Windows 7 showed up as a choice as my operating system, but I could not hit the next button (blue loading circle would replace my cursor whenever I dragged over the window). After a couple minutes, a window appeared that said something along the lines of "identifying disk." This window stuck around for about 5 minutes and when it disappeared I was taken to the system recovery options. On the top of this window it says "Operating System: Unknown on (Unknown) local disk." I do not have my Windows 7 i... Read more

A:Windows 7 will not boot, infinite startup repair loop + "unknown disk"

Work through the rest of the steps for Troubleshooting Windows 7 Failure to Start

1 more replies
Answer Match 102.06%

Had a sudden inability to go much further than a third or forth-level download on ANY given webpage and then PC would seize-up, requiring "cont+alt+del" in order to get freed-up. Thought perhaps I picked-up a bug of some sort during a recent google search, and went immediately to Panda and Trendmicro to perform both virus as well as malware scans. While the Panda scan was loading-up, I received the following error message....

... " DoPatch....dll reports error....Error "C:\WINNT\patch.utp"....unreadable or not a patch file..."

Was able to complete both scans. Nothing found other than tracking cookies.

I then did a file serch for the above and located it. It was installed TODAY apparently, and not by me, within minutes of the problem starting.

I'm guessing someone/thing slipped this patch into my WINNT file or modified it while I was doing the google search, so I have included a HJT scan below.

Hope this all makes sense and ties-out to something. Any help would be genuinely appreciated-

__________________HIJACK SCAN BELOW__________________________
Logfile of HijackThis v1.99.1
Scan saved at 12:42:23 PM, on 5/11/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\syste... Read more

A:"DoPatch" error message - "dll reports error" causing pc to seize-up (HJT attached)

Bump for HJT expert

1 more replies
Answer Match 101.22%

Hi all,

Sorry to repeat a question I see a lot of instances of, but none of those seem to be addressing my problem correctly.

I have not done anything new to my computer in recent days, so this problem has caught me off guard (I see most instances of this problem come after upgrading to Windows 7, I have had Win 7 installed for a while now).

Here is a summary of my problem:
1) My computer recently got stuck on the "Starting Windows Screen." So I manually held the power button to reboot.
2) On reboot, it said there was a need to run a startup repair, which I did. Everything checked fine, except for the last one which said "System Volume on Disk is Corrupted," which it claimed to have successfully fixed.
3) After rebooting from repair, the system gets stuck on "Starting Windows Screen" for a good 10-15 minutes, after which it runs a registry check. After it completes that I get hopeful -- but the screen then gets stuck on an all black screen with just the mouse cursor and nothing more.
4) Additional note: Attempting to start the computer on "safe mode" leads safe mode startup to become stalled on "DRIVERS\CLASSPNP.SYS"
5) The lastest attempt to repair yielded this message: "Startup repair cannot repair this computer automatically.
Problem event Name: Startup Repair Offline
Problem signature 01: 6.1.7600.16385
02: 6.1.7600.16385
03: uknown
04: 21201099
05" AutoFailover
06: 2
07: Corrupt Volume
OS Version: 6.1.7600.... Read more

A:Stuck on "Starting Windows", Repair Shows "System Volume on Disk is Corrupted"

Hi Stan, Hopefully I can help you out....or at least lead you in the right direction. From my experience, the symptoms you are suggesting sound like perhaps a dying Hard drive.

1. Do you have the windows 7 boot disks that came with your computer or when you bought the Operating System? If so, you could try and insert one of those and boot from it, and attempt to repair the installation. (this won't affect your data, only the windows system files).

2. If that doesn't fix it, you could try a fresh reinstall of windows 7, and see if that works.

3. If neither of those work, its likely that because of the fact that when windows is repairing itself, it is generally putting copies of its system files in the same physical location on your disk. Because your disk is obviously not completely dead, ie....its still loading to the windows 7 startup screen, its just copying files to the bad sectors on your hard drive and gets stuck when loading. This is especially my guess because you said Safe mode is having same problems, even after attempting to repair. In the past, I've tried and salvage a disk by reformatting it and only leaving on partitions which do not contain the bad clusters. This takes some time, and some guess work.....and really this is only a "bandaid" fix because once the disk has bad clusters, its only a matter of time before these things give out. You wouldn't want to trust your important data on it anyways....

I hope this leads you in ... Read more

1 more replies
Answer Match 100.8%

I've tried frequently documented solution regarding FsDepends where
changing the start reg key from a value of 3 to 0.... doesn't work as this is a common symptom to a different problem.

When using partdisk or the disk management gui I get the error message: "A virtual disk support provider for the specified file was not found"
eg partdisk select vdisk file=c:\my.vdh
There are some statements that some Intel Management Control Software might be knobbing this feature... does anybody know what this installation is doing so that the process can be reversed?
Any other suggestions?

More replies
Answer Match 100.38%

Before I run a log to report to you, I wanted to run this by to see if that is required, or it's something else.
Windows backup fails with MSE reporting "exploit:Blacole.BI" When I removed the threat MSE goes green again, but backup never will not accomplish as this threat comes back up, during an attempt to backup. I did a full MSE scan and no issues on main drive C as well as drive D. I have not changed any settings to create this. sun/java/deployment is in part of the line that discribes where the issue is, but strange that when I do a scan with MSE nothing's only when a backup is trying to accomplish. What next? Thx, DM

A:[SOLVED] win7 backup fails MSE reports "exploit:Blacole.BI"

guess noone has ever had this issue. let me know if you need help with it when you do. dm

3 more replies
Answer Match 99.54%

Went into the W7 control panel to make a 'system repair disk' (boot disk), just in case I ever needed it. Making the disk went OK, with W7 telling me it had successfully finished, and to label the CD.

I then put the boot CD into my DVD drive to make sure it worked OK. Computer boots from the CD and W7 says it has started loading files. Then the pretty blue background screen started (just like the one in the F8 repair console), and then there was a long pause and then I get the error code shown on the photo below. Clicking OK reboots the computer, and no repair options ever load.

I made two separate boot disks to rule out a bad CD, but still get the same error #

This is a brand new Dell computer, both DVD drives work fine, and burn CDs without problems.

A:"Sytem Repair Disk" Can't Load - Error 4001100200001012


In looking at what came with my computer, I do in fact have a "Reinstallation DVD" for W7. It boots OK into the repair console. So, the problem in making my own boot disk is a moot point for now - other then the desire to understand that error code.

8 more replies
Answer Match 99.54%

I am stuck on "Start Windows normally" and "Launch startup repair"
When I choose "Start Windows Normally",it gives me blue screen with the following error:Unmountable_Boot_Volume.On "Launch startup repair" I am stuck on the Windows 7 wallpaper with cursor and can't even open Cmd trough Shift+F10.I've tried re-installing windows from USB stick and I am also stuck on "Setup is Starting".Any help please,and how much I am screwed?
P.S-On Advanced boot options I can't use Safe Mode,Safe Mode with Networking,Safe Mode with Command prompt and Last Known Good Configuration,it gets me back to "Start Windows Normally" and "Launch startup repair".

A:Stuck on "Start Windows normally" and "Launch startup repair"

Time to boot to an external testing/repair environment, such as a Win7 Repair disk or a hard drive test disk.

5 more replies
Answer Match 96.6%

Hello all, having a bit of a problem in here.

So, my antivirus (avast 5.0) found an "infected file" which it deleted. Shortly after that, he asked me to restart the computer for a startup analysis, which i tried. My computer then restarted, and I got to a "startup repair" window, trying to resolve problems. This windows runs for about 25mn to finally tell me that it is unable to correct the problems.
I of course tried to boot in safe mode, tried "system restauration" a few times, and I allways get to the "startup repair" window.
I also don't have win7 installation CD because they don't give it to you with your laptop when you buy it around here (yes, I made reclamations to get it but they just answered me that if I wanted the cd I had to pay the windows7 license again, this was out of the question).

I'm actually booted on a linux usb device (and hopefully I have access to all my datas!), and I have two questions for you (maybe three in fact):
1- Is there any way to reinstall the startup whole thing without the installation CD?
2- Is there a file where avast's last actions are reported? I went through the log files, report folders and journal folders in my avast folders, and couldn't find any clue about the file he deleted. My idea was simply to get the name of that file to replace it manually.
3- Do you have any other idea?

Well, appart from that I have a winXP install CD from another computer of mine, but si... Read more

A:"Startup repair" error

6 more replies
Answer Match 95.76%

I have an Acer TravelMate 5330 running Windows 7. This morning I shut down my laptop and everything was fine, but as I got back from school I booted it up to find the following error:

A disk read error occured
Press Ctrl+Alt+Del to restart
Click to expand...

What would be the cause of this error and is there any solution that doesn't involve buying new hardware?

A:Solved: "disk read error" on startup

If you can determine the manufacturer of your drive, you can download and run their drive diagnostics. All of the major players have diags available on their Web sites. This is not a solution, per se, but will determine whether your drive is sound.

2 more replies
Answer Match 95.76%


I need help with this Diskette issue please. "Diskette Drive 0 Seek Failure"
I've had this problem a few times in a couple of years and I have been able to fix the error by pressing F2 and going to the SETUP. And I've done this with no issues. But this time I thought I fixed it but now I get this new error: "A disk read error occurred Press Ctrl+Alt+Del to restart". After I press Ctrl+Alt+Del it takes me back to the same error massage "A disk read error occurred Press Ctrl+Alt+Del to restart". Need help please. This is a Dell Desktop, Windows XP.
Thank you.


A:"Diskette Drive 0 Seek Failure" Error Then "A disk read error occurred Press Ctrl..."

9 more replies
Answer Match 94.5%

Now I have used the drive and it works fine, and when I push f1 it works as normal, just really annoying.

I have tried switch the cable and, switching the cable that bring the power, any ideas?

A:When I start my computer, it reports: "FLOPPY DISK(S) FAILURE (40)"

10 more replies
Answer Match 94.5%

My hard drive not showing in "my computer" or "Disk Management" but is showing under device manager. I got the hard drive from a friend and his dad had put a Password encryption on it. Any Ideas?

More replies
Answer Match 94.5%

Hi guys. I'm new here. I've tried to read all the discussion about how to fix the unallocated hard drive but I just can't understand it as the cases were pretty much different than I'm facing of.

Here's my problem.
Yesterday my external hard drive seems normal, everything is fine, until there's a blackout and I have to put "sleep" to my laptop. After the power got back, the hard drive suddenly gone and when I check the list of drives under "Disk Management", it showed up as "Disk 1 - Unallocated".

(I've attached screenshots here for your viewing)

My external hard drive is WD My Passport 1TB. It contains a lot of valuable data I cannot afford to lose. I really hope there's a way to fix this, and once I get back all of those precious data I will buy another HD to transfer them ASAP because I cant let this happen to me again.

Your help is so, very much appreciated.
Any questions regarding my problem, let me know. I'll provide all of the details you guys need.

1) I've tried TestDisk but on the "Analyse" process, it says "read error"
2) I've changed cable, but the situation remains the same.
3) I've tried Recuva, but it doesnt recognize my external drive.

A:WD EXTERNAL HARD DISK 1TB suddenly "unallocated" and "not initialized"


First don't mess up with the WD drive settings.. download partition wizard 7 (its free)..then .. open it wizard(menu) .. select partition recovery wizard.. and it will find the partitions on it i think.. that way you can recover your partition that has been lost.

9 more replies
Answer Match 94.5%


Recently, an error message "Windows detected a hard disk problem" always pop ups in my monitor.

I have done "Error Checking" also " Defragmentation"...but that error message doesn't disappear.

What should I do?

Thanks a Lot.

A:Error message " Widows detected a hard disk problem"

That is not a most welcome message.

I would immediately backup the most important personal data and run the DOS version of Manufacturer's Diagnostic Utility. If it passes without any event reported, fine. But if it finds bad sectors and even if it repairs it, be wary. Not to be taken aback by any catastrophic failure that may occur unannounced, always backup all your personal data and also image your system regularly.

6 more replies
Answer Match 94.5%

I have a new Gateway laptop and all last week I was using it to connect to my home pc using Remote Desktop. I noticed a few times that after shutting the lid to the laptop and walking away when I would come back and open the lid the laptop would be froozen. I wonder if it was becuase I was leaving the remote desktop connection open and then the laptop would go into sleep mode and it woudnlt wake up properly?? Either way the only way I could unfreeze it was by restarting the lapt by forcing it to power down. Well, the last time it happened after I held the power button and forced a shut down when I powered it back on it said "Disk Read Error". I have yanked the drive and connected it via usb to my dekstop pc. The drive shows up in disk management but has a red circle in the top left hand corner of the partition and doesnt' show up in my computer. I put the drive back in the laptop and booted of an XP CD and choose the "repair" option. I tried to do a "MIXMBR" but got a return message that NO partition could be found. Does anyone have any ideas how I can recover from this?? I have Acronis disk director suite installed on my desktop pc and I can reconnect my laptop hard drive to the desktop pc but I don't know if it can do the job. Does anyone have any ideas I really can't afford to loose my data. Please Help.

A:SATA Laptop Hard Drive "Disk Read Error"

This thread can be closed as #1 the issues has been resolved and #2 it doesn't look like anyone will be repying anyways.

Now, in the case that someone does stumble onto this thread here is an update....
Turns out the hard drive was physically damaged (or so I'm told). Since there was sensitive data on the drive I was being extra cautious and after removing the drive and connecting to another pc and seeing the drive but not the partitions or data I didn't even try FixMBR or anythinhg else becuase I didn't want to take the chance of further damage. I took the drive to a data recovery specialst who was able (for a small fee ofcourse) to recover the data. Since the laptop is still under warranty I took it into the store I bought it and told them the sit. Tehy gave me a new hard drive on the spot and I have now restored it back to normal. Thank You all and goodnight.

1 more replies
Answer Match 94.5%

I just began getting this error yesterday. What is the likelihood that another issue besides a failing hard drive is causing error? Secondly, I've already purchased a new hard drive as a precaution. What is the fastest/easiest way to backup/clone this drive?

A:"Windows detected a hard disk problem" error message


Please open an elevated command prompt.
When you have the command promt open please enter the following command:
sfc /scannow and press enter.
After the scan is 100% and the scan did repair files please restart your computer.

Please re-open an elevated command prompt and enter the following command:
findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >%userprofile%\Desktop\sfcdetails.txt

The cbs.log file will be posted on the Desktop as the current user, named sfcdetails.txt. Please attach this file in your next post.

Note: You can also copy/paste the commands to make it easier.

1 more replies
Answer Match 94.08%

I am trying to install Windows 7 Ultimate 64bit on to a dell xps and having a lot of problems.
The Computer has 3 harddisks
C:\ - Vista (Came preloaded With the Pc when i bought it)
D:\ Vista Recovery 10GB thing (Came preloaded With the Pc when i bought it)
F:\ Empty drive i want to install windows 7 on
J:\ Harddrive for everything else

The problem is when i boot from the disk i can start the installer but when it allows me to choose where to install to the harddrive always comes up as "Can not install blah blah, Windows can NOT boot from this Disk"

I have tried all sorts of ways to get around this like unplugging everything apart from the cd drive and harddrive i want to install it on, im getting really fed up with this. Is the problem that im trying to do a dual boot?
I also read somewhere about getting sata drivers for my motherboard but after hours of searching the web gave up.

All i can tell that my motherboard is is a FOXCONN LS36 but i can't find sata drivers for this anywhere!
On the dell website i tried all of the Sata downloads but if i locate the downloaded file whilst in win7 setup it doesn't like the file.
Am i doing some majorly wrong and stupid here?
Please help me!!!


More replies
Answer Match 94.08%

Hey guys, I need one of you hardware geeks to help me here. I finally bought the Maxtor DiamondMax10 hard drive. Its SATA 300 Gig with a 16 Meg Cache and NCQ. I already have a SATA WD Raptor as my main drive and trying to install this one has a data drive. I have an Asus PW5D2 Premium Board.

When I boot up, it takes a long time (about a minute) to do anything than I eventually get a "Hard disc error" and I have to hit F1 to continue. The BIOS recognizes the drive, but Windows does not. I've swapped out the cable and tried a different controller, same result. While I have like 10 hard drives laying around, they are all PATA--no SATAs to try.

I think the drive is damaged. I downloaded Maxtor's PowerMax, but its worthless--goes through some tests and the inital ones pass and later ones fail, but its the same thing on the other drive (the Raptor) and that one works fine. Tells me eventually to contact Maxtor Tech Support on both drives!

Any ideas?

A:Getting "Hard Disk Error" on second SATA data drive

10 more replies
Answer Match 94.08%

My laptop is getting really slow and i cant use browser as it gets slower and hangs a lot. What do i do ?

A:windows error message says " your hard disk is at risk"

16 more replies
Answer Match 94.08%

This is kinda long and I've fixed it, but could use your input.

So after waking up, my parents informed me that the computer was shutting down randomly. I turned it on and "a disk error occurred press ctrl+alt+del to restart " appeared. It's a Sata hard drive so I checked the cables to make sure they were plugged in correctly and they were, and then I tried connecting it to another computer with that computers cables and that didn't work either.

My parents not wanting to buy one online, decided to just go to bestbuy and buy one there, since we already had the Windows 7 Disk at home. I formatted it, partitioned it, and installed Windows 7 Home Premium on it and everything worked. I decided to connect the Hard drive that didn't work while the computer was still on, and it immediately started downloading the drivers it needed and up popped all the hard drive. I'm going to start transferring all the important things like music,videos and games, and after, all I can see are the following 3 things;

after getting all the data we want off it, should I reinstall windows to see if my other computer will recognize it (Even though it couldn't before), format it and just use it as extra data (though since it already couldn't boot up, the ability to keep data on it may fail in a couple of days/weeks) or just put it away and not use it at all.

What would you guys reccomend I do?

A:Hard Drive, "a disk error occurred press ctrl+alt+del to restart "

First get the data you need off it.

Then go to the mfr and get their HD testing utility and run it.

If it were me I wouldnt trust it. I have been burned before.

You certainly could use it for storage of, say one set of backups, for the chances of losing your OS HD, and that backup at the same time are nil.

3 more replies
Answer Match 94.08%

My Windows 7 configuration is relatively bullet proof (ha ha, nervous laughter).

My OS and programs are on C, which I image using RDriveImage every month after Patch Tuesday.

My data is on software-mirrored D/F drives.

So as long as I don't have a catastrophic event affecting my computer, a routine "drive failure" should be recoverable, with the worst-case being I'd be out a month of updates, but with a good recent image of the OS drive.

Anyway, I was recently looking at my event viewer and I have "Disk errors" that occur whenever I run a full image of C.

The complete error text is:

Log Name: System
Source: Disk
Date: 7/13/2012 3:38:44 PM
Event ID: 11
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: xxxxxx
The driver detected a controller error on \Device\Harddisk3\DR3.
Event Xml:
<Event xmlns="">
<Provider Name="Disk" />
<EventID Qualifiers="49156">11</EventID>
<TimeCreated SystemTime="2012-07-13T19:38:44.199218700Z" />
<Securi... Read more

A:"Disk error" invisible except to event viewer, when imaging hard drive

Try going into your BIOS to see what it has to say about the drive. Some BIOS's can read the drive's SMART status and can run tests on it. You could also download the disk manufacturer's drive diagnostics to check it out. Or see what Seatools (from Seagate) has to say about it:

SeaTools | Seagate

9 more replies
Answer Match 94.08%

Yesterday when I switch on my computer, it automatic diskcheck on my E disk. I have 3 HDD, which is C: (My main partition, installed Windows on this HDD), D: is for all my game files (Installed games) and E: is for all my music, movies, game installer, software etc.

So back to the point, when I switch on my computer, and get to the "Windows is Starting", and it stuck right there for about 5-10 minutes. Firstly, I have no patient so I restated the computer, and second or third time also have the same problem. So I choose to wait patiently, after 5-10 minutes, it have a black screen for about 1 to a few minutes, then it started the disk check on my E drive.

Once the process started ( I have total 234240 file record as shown on the disk check ) and continue to file record 800, it started to give me message stated "File record segment 800 is unreadable, File record segment 801 is unreadable" and so on, and sometimes it continue to go smoothly without the message, but not long or sooner it will appear again. Almost the whole process I get these message which worried me, and I wonder if my hard disk is failing badly and unable to recover.
It continues to finish the process and attempt to fix the bad sector. And after that it successfully log onto Windows, so I can use it normally again.

But I notice my E: HDD cannot access and the "My Computer" screen is loading very slow, and sometimes goes unrespond. One thing very weird is that after I few hours ... Read more

A:Hard disk is failing? Error message"File record segment is unreadable"

The "File record segment xxx is unreadable" error is an indication of failing hard drive. You should backup the data from this drive before it's too late.

Next, run some diagnostic testing on the failing hard drive; most HDD manufacturers have the diagnostic software available from their website. Software from Seagate will work with most brand.

If this drive would be mine, I'd just get a new one, the drive certainly will not get better...

9 more replies
Answer Match 94.08%


"pri master hard disk: s.m.a.r.t. command failed
Press f1 to continue"

I get the above error when I turn on my computer, but when I load windows after pressing f1 everything seems to be fine, do I need to worry about this? It started occuring after I installed my q6600 cpu last night.

A:"pri master hard disk: s.m.a.r.t. cmd failed" error

If your drive or PC is still under warranty, I would have the drive replaced. The SMART diagnostics are used to tell you if the drive is running outside of the specs designed by the manufacturer. If the drive goes outside the specs, then there is usually a 72-hour timeframe before the drive fails completely.

But with the error you are getting, it sounds like it's an error with the SMART diags themselves - which should be replaced anyway.

3 more replies
Answer Match 93.66%

Posted this on other websites without much luck. Hopefully there's some hope posting here.

As titled, I'm trying to do a repair install of Windows 7. Current install and license are from Win 7 Family Pack (Home Prem x64). Installed SP1 since then. Attempting to perform a repair install from the Home Prem x64 TechNet ISO (X17-24209.iso), burned to a flash drive. Everything works great, up until it fails nearing the end of the upgrade and then rolls back.

It gets through several reboots, all the way up to the 4th phase, "Installing Features and Updates" before giving up. It then gives the message "The upgrade was not successful. Your previous version of Windows is being restored. Do not restart your computer during this time." Thankfully, it successfully restores, boots back up, and then gives a bubble to that effect.

Another site suggested it could be Windows Update failing. I installed a patch to ensure it was functioning. So I doubt it's Windows Update.

Perhaps these logs help:

setuperr.log -

WindowsUpdate.log -

Any ideas?

A:Repair Install Fails, Then Reverts - "The upgrade was not successful."

I'm not repair and install expert but when I do one this is what I use and it works. Read through this it should help.

Repair Install

9 more replies
Answer Match 93.24%

Microsoft Windows Repair Disc refuses to work. What should I do to allow creation of a System Repair Disc?

I created (I think successfully, as the Finish window seemed normal) a System Image on a USB hard drive. The image was created overnight.

After the image was created, while still inside Backup and Restore, I received the sub-window, asking if I wanted to Create a System Repair Disc. I inserted a new DVD, and clicked to start the process.

The "Create a System Repair Disc" subwindow opened, to allow the drive selection.

Immediately thereafter, (with the drive selection window text greyed out) before the I could even see the drive selection drop-down arrow, a failure window opened on top of it:
Microsoft Windows Repair Disc has stopped working
A problem caused .... please close the program.

If the debug option was chosen, the same window appeared, but without the Debug option, leaving only the Close the program option.

I rebooted, and via Backup and Restore, again tried to Create a System Repair Disc. This failed the same way. I rebooted, and used another freshly unpacked DVD. The same failure occurred.

Following forum post suggestions, I have subsequently successfully burned and verified a DVD on the DVD drive.

I use Windows 7 Professional on an Asus U50-F.

Yesterday -- maybe a coincidence -- before this failure I also installed (successfully) all of the most recent Windows Updates.

A:"Create a System Repair Disc" fails

Follow these instructions, carefully.
If they do not work, look at step 7
System Repair Disc - Create

2 more replies
Answer Match 92.82%

hello, let's just get to the point, i had this problem recently where my pc can load windows, it keep looping
pc's on - booting - then "Windows Loading Files" - restart
it's infinite i don't know what to do, i don't have a cd rom, and i can't reinstall my windows from USB because every time i tried it says : "disk error" or "disk read error"
even after i burn it to USB correctly, tried this on other pc and USB can load just fine.
i'm thinking, it's something wrong with my boot system in System Reserved, is there anyway i can do to fix this?

A:"Windows Loading Files" infinite loop, Can't Boot USB "disk error"


Have you tried changing the boot sequence inside the BIOS?

Normally pressing F2 or F12 on the computer will solve this.

2 more replies
Answer Match 92.82%


A 3.5" external hard drive connected to my Windows XP machine via USB 2.0 has a "disappearing" and "reappearing" partition problem.

After the external drive is turned on, all four partitions on it will be displayed. Very soon, they will all disappear in Windows Explorer. After a brief moment, they will reappear along with a USB-symbol icon in the taskbar, which brings up a "Hi-speed USB Device Attached to non-Hi-speed Hub" warning suggesting that I use free Hi-speed USB ports (indicated in bold).

My computer's USB ports are all USB 2.0 and I've tried attaching the external drive to different ports on the machine, all with the same result.

Would anyone hazard a guess as to the likely cause of this problem:
(1) Failed (or failing) USB controller on the external enclosure?
(2) Failing power supply to the xeternal enclosure?
(3) Corrupted partition table on the drive?
(4) Failed (or failing) USB controller on the mobo?
(5) Any other cause?

The enclosure also has an eSATA port. When connected via eSATA (or USB 2.0) to another computer, no such problem appears.

Thanks in advance!

A:Hard disk partitions "disappearing" and "reappearing"

xp will loose drives when its having problems accessing them probably due to the usb 2.0 , a pci adapter would be better for you

1 more replies
Answer Match 92.4%

I tried using the "Detect and repair" option on the Help menu of MS Word; it gave up when it couldn't find WORDRET.MSI. I'm using a Sony VAIO notebook with Windows XP, so my Word source files are buried within one of my "Application Recovery" CDs.

Any suggestions?

A:"Detect and repair" fails in MS word

Sounds like this:

2 more replies
Answer Match 91.98%

So I prompted to install an "important" windows update (I'm running Windows Vista, 32-bit). In the middle of the update, I attempted to minimize the window, and then all hell broke loose...

The screen froze completely, I was unable to shut it down from the start window because the mouse pointer was unresponsive. After waiting almost 30 minutes (each minute hoping it would fix itself, but hey, it's Vista, what was I thinking?), I broke the rule that should never be broken: I held down the power button on my laptop and shut it down manually.

Upon starting up, the screen was black for at least 15 min, in my impatience (because I am an idiot) I manually shut it down again (...stupid, stupid, stupid). I started it up again and I was given an option to Repair my System because the startup wasn't working properly. I chose that option and Startup Repair began...

It began over an hour ago. This time, I decided I would wait and not shut it down... Yet I'm still waiting. Any thoughts of what to do? The warranty is expired and it's a fairly old laptop anyway. I have a better one now, but I'd still like to save the other one. (The one in the infinite loop of Startup Repair is a HP Pavilion dv6000).

I was thinking to manually shutdown again, starting in safe mode, and system restore it myself to yesterday... But will this damage the system more than I already have?

A:Startup Repair - "The current repair operation cannot be canceled"?

Try System Restore, if it doesn't help post back for further instructions.

1 more replies
Answer Match 90.3%

I will try to keep this as brief as possible and yet give you wise and wonderful tech persons all the information you need to help me out. I am intelligent, but NOT a super-user.

I have an e-machines desktop computer. It is old. A Cyrix MII 266 processor with upgraded memory. I have a 10gb Maxtor hard drive which is the issue at hand. I am running Win2000. My home computer (the e-machine desktop) is networked through a router with my printer and my business laptop.

The problem: Win2000 loads and boots. It LOOKS like it's functioning properly. However, it cannot read any of the files on the disk. When I try, it tells me C: is inaccessible. I can't search, explore, etc. The files are "non-existent."

I managed to get Windows to create a backup of it and saved that file to my Laptop. I can only "assume" that it actually backed up ALL the files on the drive so they are safe.

One really ODD thing you should know is that I cannot get into the BIOS. When it boots and usually gives you that second or two to hit [F2] and enter setup ... doesn't do that any more. I sit and hold the F2 key. Nope. I've second-guessed myself and tried the ESC key and the F1 key. I've tried it with and without the CTRL key. Nothing. So I can't even tell the silly thing to boot from the CD instead, load onto my D: backup drive and then kill the C: drive. It's like it's possessed.

Things I've already tried (not necessarily in this order):
1... Read more

A:Solved: Hard Disk issue similar to "Help! Broken Hard disk" Thread

14 more replies
Answer Match 90.3%

Hi - I keep getting the message that a backup failed due to less than 400 MB on the Windows disk. I have about 350 GB available on the disk!

Other backups have worked OK. I have seen a long thread on the Microsoft site with lots of people saying they have the same intermittent problem, but no solution. Anyone know what causes this?

I'm working Home Premium, and backup up to another hard disk on the same machine which also has lots of free space.

Thanks guys


A:Vista backup fails "not enough space on Windows disk"

Just a couple of simple questions, which you may have already covered.
How much space is on the C drive.(where Vista is installed)
On the 'Where do you want to save your backup' page, you are sure it is your second drive and not the 'Recovery' partition.

2 more replies
Answer Match 90.3%

Hi there!
First of all thanks for the great toturial and the forum.

I tried to do the in-place upgrade from Windows 10 (build 1607) in order to "repair" my system (there are some quirks I want to get rid off) using a freshly created USB (as per description), but it fails with the message "make sure that there is enough disk space available in your PC" (rough translation from german; see attached screenshot) without any further information.

It then automatically cycles back to the question on how to install (i.e. with keeping data and apps or without) and then back into the above mentioned error message.

This is what I already tried or made sure of prerequisites needed:
I have made sure that there is definitely enough disk space available.My C: partition (where windows resides on) is 106 GB large and has currently over 58 GB of free space available.The system partition that is supposed to be 350 MB is still 350 MB (I read something about this potentially being reduced to 100 MB by other tools ...).I have deinstalled the Kaspersky anti virus tool (reinstalled it now after several tries with no success).I have disabled (i.e. fully decrypted) the disk encryption bitlocker on all disks.

My partitions (as seen from "Mini Tool Partition Wizard" and "Disk Manager"):
Do you have any ideas on what else could be wrong?
What intrigues me most is the fact that there is no further information in the error message on what or where is missing... Read more

A:In-Place Upgrade fails with message "not enough disk space"

Hi, Mark and welcome to Ten Forums.
Have you tried to mount the ISO in File Explore, instead if using an USB stick?
I just download the current ISO here: Windows 10 ISO , mount it in File Explorer and run the setup.exe.

22 more replies
Answer Match 89.88%

brand new laptop. HP. 17e UEFI +GPT etc.
upgraded to 8.1 from 8, first thing.
then clicked on the MS, create recovery. (in blind hope of a clean 8.1 restore)
inserted (32gb stick) (later found out is illegal windows 8 version, that is not removable.) SD-extreme, 32gb. list on toms HW, as winner of all, (and is useless for this app)
so i pull out my very old SD cruiser glide, 32gb (old , slow and not win 8 cert (a good thing)
yes all 32gb extremes are mapped as HDD not removable media and is doomed. (known on all forums)
but same error. (humm) the cruiser shows up i device manager under removable media....btw
but i want to find out why the missing files error.
i have a HDD and SSD, with latter mirrored. both the orig, HDD fails and SSD fails. same way.
i parked the HDD , and run only SSD. but both fail... (my guess is , upgrades 8.0 to windows 8.1 is cause)

now the screen,

my simple questions, how can i find the log of these errors, it's not in event viewer.. oddly
sfc/ scannow works. as does chkdsk, and restore (create) works,. and system is Fast a lightning.
all HP apps works, cept there version of create disk for same reasons,

please help me. thanks for reading.
ps, my HP create recovery now works on the GLIDE. (old very old 32gb stick i had laying about)
so now im thinking HP? blocks the MS create so you will use theirs?

but id love to know this, what files are missing....

A:windows "create recovery disk" fails.

How can you have a brand new laptop with an "illegal" 8 ?

You may be right about HP affecting the recovery drive process. Possible they have linked to their own version of recovery drive creator or similar.

Also possible your winre.wim isn't registered.

Try running reagentc /enable at an elevated command.

15 more replies
Answer Match 89.46%

problem details:
Problem signature
Problem Event name : StartupRepairOffline
Problem signature 01 : 6.1.7600.16385
Problem signature 02 : 6.1.7600.16385
Problem signature 03 : unknown
Problem signature 04 : 21200977
Problem signature 05 : External media
Problem signature 06 : 6
Problem signature 07 : NoRootCause
OS Version : 6.1.7600.200.256.1
Locale ID : 1033

please help me
I do not know what I should do: '(

A:"Startup repair cannot repair this computer automatically"

A little more information about the problems you are having, and what you have already done to solve them would be helpful..

4 more replies
Answer Match 89.46%

CHKDSK, run either by scheduled during restart, or in Safe Mode Command Line, or from a separate USB boot disk, all show the exact same allegedly "fixed" errors over and over again. They never actually get fixed!

Also, on 4 out of 7 different disk drives -- including two Samsung SSDs which "SSD Life Pro" says are in excellent condition and will last at least 8 more years -- keep reporting an error I've never seen before:

An unspecified error occurred (766f6c756d652e63 461).
Fortunately, the 64-bit Windows 7 Pro boot disk never shows an error, but I get these repeated and allegedly "fixed" CHKDSK errors, for example, when I'm trying to clone my system partition to any of a few different disk drives and before the cloning can complete I get one or more CHKDSK errors - even though there are no CHKDSK errors from the source disk/partition!

I've checked and re-checked for rootkits and other malware using MBAM and Avira Pro, and no problems are ever reported. I've exhaustively checked the RAM using MemTest86 v7.01 for 20 passes each over two days, and again, no problems are reported.

These inexplicable errors are driving me nuts! And it's seems extremely unlikely that these are any sort of common problems, so I need some creative thinking, please. I thought maybe a PSU problem, but it's a 2-3 year old Corsair 850 and I'm not using anywhere near 850 watts. Also, the mobo and disk temps are typical and even on the low side a b... Read more

A:CHKDSK for multiple drives reports "An unspecified error occurred..."

A reasonably cheap & easy fix might be to replace the SATA cables. Sometimes these can cause unexplained problems.

1 more replies
Answer Match 89.46%

its listed on my disk clean up list.v can i safely delete these? I keep getting low available memory alerts.

A:i have like 11Gb of space taken up by "archived Windows Error Reports"

Hi Shellysman Welcome to Seven Forums.
Yes you may delete the archived error files. The low memory warning is not due to them though because they would be on your hard drive (HDD) and not in memory.

4 more replies
Answer Match 89.04%

I receive an "Error 50" when I attempt to connect to my internet provider. I have checked the modem and it is working properly. I have reinstalled TCP/IP services, etc.

The modem dials, connects to the ISP provider, the ISP verifies my user name and password, and then I get the Error 50 message and am unable to connect.

I have tried 3 different modems (all good) with the same result. I have rechecked the settings numerous times, set up new connections, etc., and end up with the same result.

Any ideas?


A:Modem reports "Error 50" on attempt to connect

Is this connected to a DSL line?

2 more replies
Answer Match 89.04%


1) At boot up, my computer will prompt with the "Windows - No Disk" error message. I try to cancel each time and usually by the the third cancel it finally goes away.

2) Internet Explorer 6 will freeze with the "hungapp" error message. I have to do a CTRL+ ALT+ DEL to close. This happens quite frequently and just about makes IE 6 unusable.

Any ideas as to what can be causing this? Below is my HijackThis log:
Logfile of HijackThis v1.99.1
Scan saved at 22:11:43, on 1/20/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Belkin\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Yahoo!\Antivirus\ISafe.exe
C:\Program Files\Belkin Bulldog Plus\upsd.exe
C:\Program Files\RealVNC\VNC4\WinVNC4.exe
C:\Program Files\Yahoo!\Antivirus\VetMsg.exe
C:\Program Files\Lexmark X1100 Series\lxbkbmgr.exe
C:\Progr... Read more

A:Windows "No Disk" error at boot and "hungapp" error with IE 6

Click Run, type in msconfig, click OK, click Startup tab find dit.exe and uncheck it, click apply and reboot system. This worked for me with "No Disk" problem

1 more replies
Answer Match 89.04%

Windows continually fails to update this module:
Update for Windows 7 for x64-based Systems (KB2952664) -I have retried over and over, it continues to fail.
Error in windows update is:
Error: "WindowsUpdate_00003701" "WindowsUpdate_dt000"
So far there has been no solution provided.

More replies
Answer Match 88.2%

Ok first off I want to say I've searched and searched and searched to no avail in trying to find a solution to this I've come to the conclusion it's software and not hardware based. Let me start from the top.

I've had an older computer (HP Pavilion a408x) out of commission for a while due to a 'sploded psu. I finally get around to ordering one, install it and everything is good. I bring it back to my office and hook it up to the internet and as expected there's updates. So I up date it and after the updates are installed the computer restarts automatically (weird yes) and as it's coming back on it detects errors and runs CHKDSK. So I let it run and it gets to part 2 of 3. At this point in time my partner is really needing to print sometime and all computers print through this computer. So after about 45 minutes CHKDSK is still on part 2 at only 15%. So I'm like "screw it" and manually shut down and restart. It's at this point I get a "primary master hard disk failure" at the boot screen. Letting start up continue I get a "Stop : c000021 unknown hard error \systemroot \system 32 \ntdll.dll" At this point I realize something is delectably wrong.

Found this thread, which didn't help much. At some point the c000021 error stops and I start getting "disk boot failure insert system disk and press enter" and I found this thread, which didn't help much either. I have also been searching other sites as well.

Here's what I found ou... Read more

A:Hard Drive not found "disk boot failure insert system disk and press enter"

Anything would be super helpful, even if it's bad news. I just need to know if I can get this remedied or not.

Another thing I noticed is that the HDD activity light on the front of the computer does not blink or show any activity.


7 more replies
Answer Match 87.78%

Yesterday I turned on my laptop which came preloaded with Vista and it popped up the black screen that says, "Windows failed to start. A recent hardware or software change might be the cause." Then it gives me the option to launch the startup repair or boot windows normally.

If I try to boot Windows normally, it just gives a microsecond view of a blue screen then it puts me right back where I started.

If I try the startup repair, it tries running for a minute, then it says, "Startup Repair cannot repair this computer automatically," and gives me the option to send or not send the info to Microsoft.

This system is used for my business and I'm pretty dependent on it.
Any suggestions for how to proceed on this would be VERY appreciated!!


p.s. regarding the computer's message about new hardware or software, I have not installed anything new on it for some time. Don't know if that's helpful info or not.

A:Vista is stuck in "Startup repair/blue screen" loop

12 more replies
Answer Match 87.78%

I can't get Windows to load properly. Can't get into any safe modes. Just the startup repair screen, over and over. It tells me that there are no system restore points. I have tried copying the ntoskrnl.exe from another Win 7 computer. I have tried the "How to get out of the endless system repair loop" tutorial. The repair attempts are giving me a "0x2" error code. I tried to run sfc /scannow. It tells me (no matter how I try) that there is a system repair that needs finishing and to reboot and try again. (yes I did that) I am running chkdsk /f /r right now. Is there any point in continuing to try to fix? Or should I just reformat and reinstall? (I have already backed up all my data)

A:No BSOD. Endless startup repair loop. "ntoskrnl.exe corrupted"

Quote: Originally Posted by forest bayou

I can't get Windows to load properly. Can't get into any safe modes. Just the startup repair screen, over and over. It tells me that there are no system restore points. I have tried copying the ntoskrnl.exe from another Win 7 computer. I have tried the "How to get out of the endless system repair loop" tutorial. The repair attempts are giving me a "0x2" error code. I tried to run sfc /scannow. It tells me (no matter how I try) that there is a system repair that needs finishing and to reboot and try again. (yes I did that) I am running chkdsk /f /r right now. Is there any point in continuing to try to fix? Or should I just reformat and reinstall? (I have already backed up all my data)

Reformatting is often the best and fastest way to get going. Just in case back up

1 more replies
Answer Match 87.78%

Hi Everybody,

I'm really in need of some help or advice with my laptop
Specs below:
Acer Aspire 5742
Intel i5-480M
Intel Graphics

It started when I needed to take the computer back to factory default with a fresh install. It was going back to Acer to have the charger point fixed (charger socket had become loose but still charged when it was held in).
I used the control panel interface to reinstall windows, all was going well until the laptop power died, I restarted the laptop and the screen displayed:

"setup is starting Services" a pop up box then appeared with

"the computer restarted unexpectedly or encounterd an unexpected error. Windows installation cannot proceed. To install Windows, click "OK" to restart the computer and then restart installation."

I have searched around the net and found a few threads/guides but most require a repair disc or Installation disk. I have neither.
Is there any way of starting the install again? for example from Command Prompt?

Any advice is greatly appreciated
Thanks Aaron

A:Setup is starting services "loop" No Repair or installation Disk

Welcome to Windows Seven Forums.

Have a look at this tutorial: Startup Repair Infinite Loop Recovery

Also, as you have access to another computer, you can use it to create a system repair disc.

System Repair Disc - Create

5 more replies
Answer Match 87.78%

Hi, my computer crashed a couple hours ago out of nowhere and when it restarted itself I got the dreaded "BOOTMGR is missing" message. I'm running Windows Vista 32-bit. I put my Windows recovery disc in and entered the information for language, time and currency, and keyboard input. Then it tries to go directly to installing Windows. I don't have an option for repairing it. I can't afford to reinstall as I have way too much stuff to lose and it would be devastating. There should be an option after that first screen on the lower left so i can repair instead of install. I'm desperate and time is of the essence as I was working on something I need done for tomorrow. I tried to follow the steps here... , but yeah, like i said, it doesn't give me an option to repair after that first screen. Please help, I'm starting to tear out my hair!

A:"BOOTMGR is missing" but i don't have an option to simply repair startup, help!

10 more replies
Answer Match 87.78%

Hello all

Every time I turn my laptop on, it will load Startup Repair. Even if I hit F8 for the boot options and choose any of them, regardless of what I choose, it will go into Startup Repair. This means I cannot boot my laptop normally or even get into safe mode.

When in Startup Repair, if I choose the "Automatically repair Windows Vista startup problems" it will tell me "Startup Repair cannot repair this computer automatically".
I would not like to have to type out the entire problem signature, but if it is necessary please ask.

This all started when a 3D game crashed yesterday and I had to do a hard reboot. After that, whenever I loaded any sort of 3D game I got a blue screen and the driver for my graphics card (nvidia GeForce 8400M GS) encountered a problem. The driver was nvlddmkm.sys, which, after looking on the Internet a bit, thousands of other people have had problems with.

Any help would be greatly appreciated, whether it is fixing the Startup Repair loop or fixing the graphics card problem.

Thanks in advance!

More replies
Answer Match 87.78%

I have an Acer Aspire 5750-6677. I3-2310m. It has been performing the startup repair for over a day. It's now, finally (I think), saying "windows is loading files". It has been doing this for HOURS! Can I simply turn it off and attempt a different method or will that make it worse? BTW: it came with zero discs of any kind when I purchased it new in July 2011. I appreciate any time you are able to give. This is my work comp too and I can't lose the info that's on it.

A:Startup repair info while "windows is loading files"

Work through these steps for Troubleshooting Windows 7 Failure to Boot which disinfect then attempt to repair system files to start Win7.

If these fail the steps work up to copying out your files to run Factory Recovery or Clean Reinstall - Factory OEM Windows 7.

8 more replies
Answer Match 87.78%

I've been working on this problem with people on the BleepingComputer forum for over two months, and while all of their advice has seemed slightly sensible at the time, after replacing EVERY SINGLE PART OF THE COMPUTER save the Seagate-tested, Seagate-passed Seagate hard drive, the CPU, and two of four RAM sticks (which have passed over 80 hours of Memcheck testing)...

...I'm beginning to wonder if the problem isn't at least in part with the advice I've been getting over there.

So, Seven Forums, here's the deal: constant freezing of the "Starting Windows" screen on a relatively fresh install of Windows 7 Pro x64, SP1. "Relatively" fresh in that I've installed all the Windows updates, the newest driver for my graphics card, Chrome, Sublime Text II, Speccy, Dropbox and Keepass.

The BIOS for my motherboard (brand new!) is updated to the latest version.

I have unplugged my Delta 44 sound card on the off chance it is the problem child, but the problem persists, so I'm guessing not.

Here's Speccy:

I used to have hobbies. I'd go for walks with my wife, try to learn to play the banjo, cook stuff. Make small batches of wine.

Now, all I do is work on this infernal box of stinking misery. All I do is run Memtest, run Seagate drive diagnostics, reinstall Windows and occasionally think about taking a sledgehammer to this ******* son of a thousand PETs and just buy a Mac.

So: new forum.... Read more

A:Repeated freezes at Starting Windows screen, "Startup Repair" no good

Please check Event viewer to see what is logged there relating to the problem.

Usually freezing is either hardware (ram, etc.) Which you seem to have eliminated or software conflicts.

If you have a BSOD (i know it just freezes) please upload at least one because we can examine the drivers that were loaded leading up to the freezes, etc.

There are several ways to find what the problem is. The best is to go into event viewer (type eventvwr in search). Event viewer (local) >>> look for errors listed in the last day, week, etc. Then go to the windows log>application tab. Finally the windows Logs>system tabs.

You want to look for all errors (they have red in the left column ).

When you find them you want to look for errors that say app hang, app crash, or anything that relates to the problem.

When you find them please note the event ID, and the source codes and tell us what they are.

9 more replies
Answer Match 87.78%

Hi, first post.

I can't follow the guidelines and put any information from the BSOD, because I can't boot my computer. However, I've taken a picture of the blue screen, if that's of any help.


This is the process up till the BSOD:
1. Turn on computer
2. "Windows failed to start"
3. I can then a) "Start windows normally" or b) "Launch startup repair (recommended)"
4. a) just reboots the PC into the same state
5. b) results in a BSOD seconds after. It's stays until I turn off computer,
6. The BSOD again:

Things I've tried:
1. Booting into safe mode (and any of the other fancy options after pressing F8). This is NOT possible. I press an option, and I see a BSOD for 0,1 second, and the PC reboots.
2. Booting from recovery disk. I enter BIOS and change booting order = it detects the disc, starts to "load windows files" = but goes into BSOD seconds after.

What is definitely causing this:
My Samsung 840 SSD. I've tried replacing it with my old WD 640gb hard disk, and the computer boots just fine.
HOWEVER, it has worked fine since I installed it in September 2013. I WANT TO STRESS: It has worked fine, with out ANY issues since September 2013 up until now.

Nothing strange has happened lately; no new software, no new hardware.. nothing. It was a little overheating a few days ago, because it didn't turn off correctly and I put it in my PC shoulder bag... Read more

A:Turn on PC - "Windows failed to start" - Launch startup repair - BSOD!

The Bugcheck code of 50 suggests a memory problem, but I have seen something similar on the same Samsung 840 EVO SSD that I solved by power-cycling the SSD. To do that, follow these steps:

1. Power off laptop, unplug power lead, and remove battery.
2. Press and hold down the on/off button for 30 seconds, then release
3. Open the laptop and disconnect the SSD
4. Press and hold the on/off button for another 30 seconds, then release
5. Reconnect SSD, close-up the laptop, reinsert battery, reconnect power lead.
6. Boot as normal

Report back if it helps or not.

2 more replies
Answer Match 87.78%

This is my first time being on these forums. If this is the wrong place to post about this, I apologize in advance.
Background on how this all started
I have a hp pavilion dm4 laptop with windows 7 home premium OS. This laptop is about a year and 2 months old. Warranty has expired. 2 months ago, my laptop started making this loud fan noise. I checked the CPU's temperature through software and it was at 78 F (which i thought was normla). I decided to sit my laptop higher by stacking books underneath it. I dropped the laptop on accident because I was sweaty and nervous. The fan noise stopped. That caught my attention. Every time the fan became loud, my FPS for the games I was playing lowered. That made me mad and frustrated. I remembered once the laptop was tapped a little, the fan would stop and my performance would go back to normal. The tap eventually progressed into a light smack then to a hard smack. I smacked my laptop everytime this happened because of frustration (Im 15 and i do dumb things a lot). Last week, the fan just continued and would never stop. I didnt stop smacking it either.
So today, I tried to smack the laptop as little as i could and then my laptop froze. It stayed frozen for about 1 minute. Then I restarted my laptop. When it was rebooting, I saw a screen I have never encountered before; "Windows is Loading Files Screen". I waited patiently and the fan of my laptop continued to be loud. Then, for about a second and ... Read more

A:Startup repair after "Windows is Loading Files".Cant start safe mode

Welcome to the Forum.
It sound like the first problem is overheating. This can cause many more problems all by itself.
If it was my laptop I would take it apart and clean completely. I would also check the operation of the fan. (If in doubt replace the fan).
If you don't feel comfortable taking the laptop apart and cleaning I would take it to a shop.
You must not use the laptop until the cooling problem is solved.

3 more replies
Answer Match 87.78%

Sorry for making the thread title short i'll make it to the chase , when i got home today my laptop always loading in Startup Repair it says that " windows cannot repair this computer automatically if you have recently attached a device to this computer, such as a camera or portable music player, remove it and restart your computer. If you continue to see this message , conatact your system administrator or computer manufacturer for assistance.

additional details
Problem signature:
Problem Event Name: StartupRepairOffline
Problem Signature 01:
Problem Signature 02: 6.1.7600.16385
Problem Signature 03: unknown
Problem Signature 04: -1
Problem Signature 05: AutoFailover
Problem Signature 06: 25
Problem Signature 07: CorruptRegistry
OS Version: 6.1.7600.

A:windows 7 "windows startup repair error"

Quote: Originally Posted by yugzyugz

Sorry for making the thread title short i'll make it to the chase , when i got home today my laptop always loading in Startup Repair it says that " windows cannot repair this computer automatically if you have recently attached a device to this computer, such as a camera or portable music player, remove it and restart your computer. If you continue to see this message , conatact your system administrator or computer manufacturer for assistance.

additional details
Problem signature:
Problem Event Name: StartupRepairOffline
Problem Signature 01:
Problem Signature 02: 6.1.7600.16385
Problem Signature 03: unknown
Problem Signature 04: -1
Problem Signature 05: AutoFailover
Problem Signature 06: 25
Problem Signature 07: CorruptRegistry
OS Version: 6.1.7600.

CorruptRegistry is the problem. Boot into recovery environment->command prompt

dir c:
dir d:
dir e:

What is the win7 drive?

chkdsk/f c:
chkdsk/f d:
chkdsk/f e:


Errors? Repaired? If repaired... run command again. No more errors found?

9 more replies
Answer Match 87.36%

I just upgraded from Vista Home Premium to Win7 professional x64 hoping to fix the above mentioned problem. After a complete re-install Im getting the same errors.

Im not sure of the proper terminology here, but during startup the computer does a scan of all hardware and "Volume 0" has a "failed" message.

The odd thing is that sometimes after a few restarts and pointless boot menu visits the computer starts up fine.

I tried windows repair feature by booting from the disk, but when I get to the window where i select the operating system to repair, its empty. Drive C, where the operating system is, is not showing.

I have a feeling that the hard drive itself has gone bad and is very unstable. Please let me know if I'm missing something or we just need to get a new HD.

Thank you

A:Win7 pro startup error "Boot MGR missing"/"Operating System Not Found

What type of hdd do you have. For example if you have a Seagate drive, there is software you can run to do a diagonostic on the hdd before the operating system boots.
This would be a good idea, especially if you were having same issues when Vista Home Premium was installed first.

Do you have more than one hdd installed. If yes, make sure in BIOS settings, the proper drive is selected for First Boot. And better yet make sure its the only drive attached when booting.

9 more replies
Answer Match 87.36%

Would like to keep it short and crisp - all help is highly appreciated!

- Win vista on a dell xps m1530 suddenly decided not to boot - is stuck at Startup Repair, that too at "searching for problems"
- Safe mode doesn't work - stuck at "loading windows files" - usually there's a list of sys/dll files but that area is empty
- Cant find my win bootable disk - all I can find is my stupid dell media center installation disk!
- No status bar: Have googled - most of the people seem to have left their computer for days for Startup Repair to complete, but they had some sort of a status bar. In my case, it just keeps searching for problems (though I've let it run only for a few hours)
- Tried the diagnostic boot mode (Fn + power on) and that went well - this one point it asked me if it should continue as all but a couple of memory tests had passed, at which point I said no and rebooted. (Let me know if I should run the whole thing!)

Please let me know if any other info is required.

Need some files on the laptop for some time-sensitive work... desperately waiting for help! Thank you!

Another udpate: I cant run other system repair options like system restore.

A:Startup repair stuck at "searching for problems"

Another update: Got someone's Win Vista installation disk, pressed F12 while booting to select CD/DVD boot - also pressed F8 after doing so - to boot in safe mode. Not successful. hangs

Nothing seems to be working!! please help!

1 more replies
Answer Match 87.36%

Hi, turns out that when i get to this window:

Instead of "Operating system: Windows 7" i get "Operating system: Unknown" and when I try to repair startup, it fails, what could be the problem?


A:"Operating system: Unknown" when trying startup repair


Try this article MBR - Restore Windows 7 Master Boot Record and if that fails this one How to use the Bootrec.exe tool in the Windows Recovery Environment to troubleshoot and repair startup issues in Windows

Hope this helps,

5 more replies
Answer Match 87.36%

Hi eveyone, I have a Acer Aspire 5732 Z laptop which randomly shut down whilst in use earlier, and now it won't boot up at all. It seems to go around in the same loop - the screen says "loading files" then the Startup Repair starts, I let it run but it just says "Windows cannot repair this computer automatically", the problem details are as follows:

Problem event name: StartupRepairOffline
Problem Signature 01: 6.1.7600.16385
Problem Signature 02: 6.1.7600.16385
Problem Signature 03: unknown
Problem Signature 04: 21201003
Problem Signature 05: AutoFailover
Problem Signature 06: 21
Problem Signature 07: CorruptFile

[There is also the OS Version number and the Locale ID]

I've tried to System Restore to an earlier date, but this does not work. I've been trying to google the problem for hours, but I'm not the most computer literate person so I just don't understand how to fix the problem. I'm pulling my hair out!

Please somebody help! I really need the laptop for Tuesday! Thanks.

A:Windows won't boot up - "Startup repair offline"

Hi and welcome to TSF if you have a install or recovery disc you could try a start up repair with it Startup Repair - Windows 7 Forums

2 more replies
Answer Match 87.36%

Hey all,

Having major troubles starting my Win 7 Dell Inspiron. It's stuck in the Windows Startup Repair loop.

Please know I have consulted with the following forum topics:
1.Startup Repair Infinite Loop Recovery
[With these steps (at #13), my DEFAULT/SAM/SECURITY are far above this file size. But I proceeded anyway and didn't have success ]
2.Windows 7 Machine Stuck in Start Up Repair Loop ...
3.Use the Bootrec.exe tool in the Windows Recovery Environment to troubleshoot and repair startup issues in Windows

The drive had a virus and only about 60MB, yes MB of free space. I used Hirens Boot CD to eliminate the 3 infected files in SysWOW folder and also freed up space by deleting the hibernation.sys file. This cleared the viruses and freed up an additional 2 GB. I let the startup repair run after a restart and still no resolve..

Now because this C Drive was partitioned for the OS and D was free with loads of space, I had reinstalled the Windows OS onto the D drive and now have that as the boot drive. So I now have a fast but clean drive with the former OS as the now D Drive. I planned to use the EaseUS Partition Master and merge the drives together, but unsure how that would work.

To sum it up, should I merge the drives and will it affect Program Files and C:\Users etc.. as I would like programs to be listed in the Start menu etc..
Or, is there advise on how to rectify the startup repair loop in this situation?

Thanks much!!

A:Another "stuck in startup repair loop" thread

You will need a USB FLASH DRIVE

Download the Tool from a non infected PC

Farbar Recovery Scan Tool

Choose one that goes with your OS bit version . Save the file to a USB Flash drive

32-bit Version OS Farbar Recovery Scan Tool

64-Bit Version OS Farbar Recovery Scan Tool x64

Click the button and right-click Computer .Select Properties . Look for System Type: which will say 32-bit Operating System or 64-bit Operating System

Plug the flash drive into the infected PC.

Enter System Recovery Options.

To enter System Recovery Options from the Advanced Boot Options:
Restart the computer.
As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
Use the arrow keys to select Repair Your Computer menu item.
Select US as the keyboard language settings, and then click Next.
Select the operating system you want to repair, and then click Next.
Select your user account an click Next.

To enter System Recovery Options by using Windows installation disc:
Insert the installation disc.
Restart your computer.
If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
Click Repair your computer.
Select US as the keyboard language settings, and then click Next.
Select the operating system you want to repair, and then click Next... Read more

9 more replies
Answer Match 87.36%

Well I have been trying to fix this error for hours And after the system recovery scan it says there are problems with my start up options but I cant hit those buttons because the s2 keyboard I have in simply wont let me. Secondly I have ran the repair tool but it says I have to manually fix this problem so I tried using the command prompt but to my great luck again I cant get to that option because of my keyboard so I think the real question here is what do I have to do to my keyboard to land over all of the settings? Please help its Friday and I want to chill with my friends.

A:"BOOTMGR is missing" Need Help With Repair On The Windows 7 Disk

Have you looked in the bios & checked your boot order?

5 more replies
Answer Match 87.36%

I used to be able to access the "Repair your Computer" option when I booted up the install and repair disc (that I originally downloaded from digitalriver since I have an OEM installed version of Windows), but now I get the following error message:

"System Recovery options
This version of system recovery options is not compatible with the version of windows you are trying to repair. Try using a recovery disc that is compatible with this version of windows".

I've read another post that says the issue may be the Service Pack 1 download:

"I have heard some people mention that you cannot use the original DVD to recover once "Service Pack 1" is installed but I never tried it for myself. So it is plausible that this is your issue; you may have upgraded to W7 SP1 (part of Windows automatic updates) and the disks were created when you were just W7."

This is the only explanation I can find for my situation.

Has anyone experienced this problem and what is the solution?

I am trying to access the "repair your computer" option to restore a System Image from a backup on an external hard drive because I want to test that it works before I have to use it for real. How ironic that I can't even get access to the option to restore a system image....

Any/all help appreciated.

A:Error message when trying to use "Repair your Computer" on repair disc

My understanding is, if your system has SP-1 installed your Repair Disc must also have SP-1.

If your Image doesn't have SP-1 I suggest making a new Image that includes SP-1.

1 more replies
Answer Match 87.36%

I'm getting a lot of "Check Disk for Errors" and "this hard drive needs to be formatted before it can be used" error messages when plugging my external usb hard drives into my home pc which uses windows 7. I don't get any of these messages when I plug the same hard drives in at any of a number of pcs at work which use windows xp. Any ideas on why this is happening only with windows 7? I'm also getting a lot of disconnects and reconnects on these devices but again only on windows 7.

Thanks in advance for any advice you can give...


A:"Check Disk for Errors" & "hard drive needs to be formatted" errors


I would do the ck disk. If you still get the notices, I would be concerned about HD failure. Take the HD diagnosis.

1 more replies
Answer Match 86.52%


I realize that I posted this thread previously, but I see that I had erroneously created it in the inappropriate forum (Windows Vista). However, the user "Macboatmaster" was kind and patient enough to provide me with assistance there, though I am still waiting on his following procedures.

In the meantime, as this is the Windows XP forum (my operating system is Windows XP), I wanted to formally post my dilemma here as well, as I thought that I may acquire more feedback. Here is the problem that I am facing, along with what Macboatmaster already suggested:

-I recently encountered some trouble on my pc (a BENQ) with respect to starting it up. During a recent system restore, a power failure occurred, and ever since I attempted to boot the computer, I receive the following error just before the desktop appears:

"Explorer.EXE - Unable To Locate Component: This application has failed to start because WININET.dll was not found. Re-installing the application may fix the problem."

This error prevents me from accessing anything on my desktop (i.e. task bar, icons, etc.) - only the desktop background appears, and all that I have access to is the Task Manager (Control+Alt+Delete). Control+Escape does not allow me to have access to the Start menu. I receive the same error just before I get into the cmd prompt, but it appears that I am still able to use it.

What has been already attempted (Macboatmaster's suggestion):

Went to Task Manager >New ... Read more

More replies
Answer Match 86.52%

Hi all

I have a problem that, whenever the power goes out and comes back on, Windows Startup Repair launches. I disabled that now; however, yesterday after startup repair finished about 1.6GB of executable files were gone from my computer. These are important files that I downloaded for a customer, and they were virus-free.

I really don't want to re-download them all with South Africa's crap internet bandwidth; and since I can't imagine that Microsoft would be stupid enough to build something that will delete files without confirmation, I'm hoping that maybe they were just moved to some sort of "quarantine" folder... Can anyone confirm this, and maybe tell me how to get my files back, please?

A:"Startup Repair" deleted my files!

Quote: Originally Posted by lotster

Hi all

I have a problem that, whenever the power goes out and comes back on, Windows Startup Repair launches. I disabled that now; however, yesterday after startup repair finished about 1.6GB of executable files were gone from my computer. These are important files that I downloaded for a customer, and they were virus-free.

I really don't want to re-download them all with South Africa's crap internet bandwidth; and since I can't imagine that Microsoft would be stupid enough to build something that will delete files without confirmation, I'm hoping that maybe they were just moved to some sort of "quarantine" folder... Can anyone confirm this, and maybe tell me how to get my files back, please?

Hello lotster, and welcome to Windows Seven Forums!

Do you have an Uninterpretable Power Supply (UPS) connected to your computer? If not, and if I understand your power outage situation correctly, then Microsoft or Windows 7 is not likely the cause of your lost files. Disconnecting the power from a computer Operating System is never a good thing. If the computer is locked up, then the damage is already done and the only choice left is to shut off and power up again. But doing that ALWAYS takes the chance that files and data can be damaged. The same thing is true if you are moving data to or from a USB flash drive and it gets unplugged. What is left of the file system is unreadable by any comp... Read more

4 more replies
Answer Match 86.52%


My desktop computer, that I built about 4 years ago, is having a major problem where it will not successfully start up. It flashes a blue screen with "process_initialization_failed"

Then brings me to a black screen that says Windows Error Recovery. There I have the options to boot windows regularly (which leads back to the blue screen,) or try to "Launch Startup Repair".

If I do that it fails and says "Startup Repair cannot repair this computer automatically."

At the Startup Repair screen I can "View diagnostic and repair details." If I do and scroll down to the bottom it says:
Root cause found:
Startup Repair has tried serveral times but sill cannot determine the cause of the problem.
Click to expand...

I don't know what to do to be honest! It just started having this problem this week. I suspect it's possibly an issue with the C drive that has the OS on it. It's a SSD that cost around 120 or bucks at the time. Earlier this year changed the OS from Windows 7 32-bit to 64-bit.

Any ideas on how I can fix this? I'm ok with wiping the C drive and re-installing everything (though not happy about it) since the important data is on the other hard drives.

EDIT: I should also note that last month I was having an issue with the video card's fan making a loud sound, but was able to fix it. OR at least it stopped making the sound after a while.

A:Solved: "startup repair has tried several times"

16 more replies
Answer Match 86.1%

This morning my computer just refused to start up (froze the screen with the windows logo) so I tried rebooting it a couple of times. Eventually it got to the startup repair screen but failed to finish it, saying it couldn't complete it automatically. .

That's what I got:
Problem Signature 01:
Problem Signature 02:
Problem Signature 03: unknown
Problem Signature 04: 0
Problem Signature 05: unknown
Problem Signature 01: 1
Problem Signature 01: unknown
OS Version: 6.1.7600.
Locale ID: 1033

under Diagnosis and Repair details it gives Error code = 0x0 for most, but
Repair action: system files integrity check and repair gave an error code = 0x2

My Windows is genuine

A:Startup repair "cannot repair automatically"


I would suggest first trying a sfc /scannow

SFC /SCANNOW : Run in Command Prompt at Boot

To run this, Turn on computer, and tap the F8 key, You will come to some more advanced options, Repair your computer

Then you should be prompted by a list of options:

select command prompt,
then type sfc /scannow
once the scan has finished, reboot your pc as normal.

If it still fails to boot,
re-run the Startup repair (if needed)

8 more replies
Answer Match 86.1%


I am a Frenchman leaving in Estonia.

My Vista Control Panel seems to have 2 big problems (the following 2 icons are blank and do not open) :

- Problems Reports and Solutions : I get the error message : "is not a valid win32 application" !!!
- Device manager : I get the following error message : "MMC couldn?t create the snap-in. The snap-in might not have been installed correctly. CLSID:{74246BFC-4C96-11D0-ABEF-0020AF6B0B7A}"

How can I get everything back in order, please ? These errors are chinese to me and I just do not understand what there is to be done . !

Looking forward to getting some kind of information, I send you my best wishes.


More replies
Answer Match 85.68%

So a couple days ago my PC began making a high pitch buzz. I turned the computer off and when I came home and tried to start it up the next day it wouldn't start. I decided that the power supply must have died and that perhaps it was the power supply fan that was making the noise (I recently replaced the case fan).

I bought a new power supply and installed it. But now when I try to boot up the computer I get an error message "Disk Read Error". It instructs me to press ctrl alt delete to try again. When I do that, it gives me a new error message "Error Loading OS".

The hard drive is only a couple of months old. My previous one died and I was able to clone the contents on to the brand new one and it has worked great ever since.

I am concerned that somehow the hard drive became corrupted or damaged when the power supply failed although I'm not quite sure how, but its the best explanation I can figure.

Any thoughts on next steps. Is there a process I can run that may repair the situation, assuming its not physical?

If not then I guess I need to figure out trying to get the content off and on to a new hard drive if possible.

A:"Disk Read Error" / "Error Loading OS"

What verison of Windows are you using? It sounds like you have a corrupt BOOT file for your Windows installation. This could very much be caused by the power supply dying. If it happened to be writing or using something with that file or near it, it could have corrupted it. If you have Windows 7, use the Windows 7 DVD and do the option for checking for problems. If you have a corrupt boot file, it will repair it (hopefully). You can download Windows 7 DVDs free online. The main thing that matters is your registration key for Windows. Do the Windows 7 repair option and see if that helps. If not then you might have to reinstall Windows 7. Don't format as you will lose all of your files. You can install a new Windows and it will keep all your old files. The bad thing is you will lose all your Windows settings and programs you installed will not work, you will have to resinstall them. But all of your files will be saved. Hopefully the repair option works first.....

2 more replies
Answer Match 85.68%

I am infected with this crap and have used the following tools to try to get rid of it:
Windows Defender, Unible PowerSuite (SpeedUpMyPC, Registry Booster & Spyware Protector) and Norton's One Button Checkup and WinDoctor.

Not sure if it's related, but my DISPLAY is locked at 640 X 480.

Atempted the 5 Step Process before posting and Panda ActiveScan froze and crashed after scanning 59253 files, but not before identifying 28 spyware files.

Here's my extra.txt log from Deckard's:

Deckard's System Scanner v20071014.68
Extra logfile - please post this as an attachment with your post.

-- System Information ----------------------------------------------------------

Microsoft Windows XP Home Edition (build 2600) SP 2.0
Architecture: X86; Language: English

CPU 0: Intel(R) Pentium(R) 4 CPU 2.80GHz
Percentage of Memory in Use: 36%
Physical Memory (total/avail): 1277.95 MiB / 810.39 MiB
Pagefile Memory (total/avail): 1516.89 MiB / 1165.44 MiB
Virtual Memory (total/avail): 2047.88 MiB / 1930.88 MiB

A: is Removable (No Media)
C: is Fixed (NTFS) - 37.21 GiB total, 18.7 GiB free.

\\.\PHYSICALDRIVE0 - ST340014A - 37.25 GiB - 1 partition
\PARTITION0 - Unknown - 39.19 MiB
\PARTITION1 (bootable) - Installable File System - 37.21 GiB - C:

-- Security Center -------------------------------------------------------------

AUOptions is scheduled... Read more

A:Netsky Worm-Popups-The Three Icons - "Error Cleaner" "Privacy Protector" "Spyware..."


14 more replies
Answer Match 85.68%

Three attempts were made to install Win-10 in a Win-7 system which resulted in automatic bounce back into Win-7.  I've updated all drivers in Zt-Systems Core-I7 machine.  Also perhaps relevant is that I can't update Win-7.  It just endlessly
searches but never finds updates to install.
Any help would be very much appreciated.

More replies
Answer Match 85.26%

Ok, I built a PC a month ago and everything seemed find no problems of any sort. The other night I defragmented my hard drive and shut it down and turned it on today to a memory test and the message "Disk Boot Failure, Insert system Disk and press enter"

The computer has access to the XP pro w/ sp2 disk only as a boot device but it will not recognize it now.

I have set Cd-rom as 1st for boot sequence then hard drive I have no floppy drive and the bios has been configured to know that.

I am not sure if this means anything but in the bios the IDE Channel 0 Master says none and when I try to turn on auto detection it wont detect a hard drive.

The HDD is fully connected and has not been touched since I installed it a month ago.

I have this awful feeling that I fried the HDD when I defragmented it last night.

Any help would be very much appreciated. But please be simple this is my first build and my knowledge at this sort of thing is very very sketchy at best.

A:Error message "Disk Boot Failure, Insert system Disk and press enter" on first build

The first thing to do would be to get a new data cable for the herd drive and see if that fixes it, they are nice and cheap nowadays.

4 more replies
Answer Match 84.84%

For the past few weeks I've been having this strange issue with my computer. I would be doing something like browsing the internet or playing a game. Then I would go to access some media files such as music or video's on my media drive and my computer would start acting up. The symptoms I would get is the sound would buzz and scratch, the screen would freeze and stutter, and repeat this every few seconds until my hard drive fails and loses connection all-together.

Then I would have to restart my computer to get my drive back and POST displays that BOOTMGR is missing. I would have to go into BIOS to reset the Boot Order to get my system to boot up and I would get my media drive back.

At first I thought my hard drive was dying, so I took it out and plugged it into another computer to troubleshoot it. Everything seemed to work fine. I even went to the lengths of purchasing a new hard drive, but have yet to install it. I then realized that my video drivers started to act up and crash so I updated those. I believed I had a beta driver and once I got a WHQL driver the problem went away. At least until now...

A week later I was on facebook listening to some music and I went to browse my media drive and to my surprise it instantly started stuttering and freezing again. I'm at the point where I don't know what else to do except replace the drive which I'll probably end up doing this weekend.

I've attached several Event Viewer logs. I could also try capturing... Read more

A:System freezes, HDD fails, Event 51 "error during paring operation"

First, change the title of your post. That should be PAGING, not PARING. A lot of people will skip the post not knowing what that is.

All errors indicate a dying hard drive as you suspected. The fact that it works without error in another PC raises the possibility that you may have power supply problems (insufficient power to the drives will produce the same errors), bad cables, or a problem with the SATA controller on the motherboard.

How many physical hard drives do you have in this PC? (Not to be confused with partitions on the same hard drive). If more than one physical hard drive, which one is the problem drive?

9 more replies
Answer Match 84.84%

I had a fresh install of 7 and everything was working fine.
All of a sudden it starts randomly freezing and programs start responding.
I got KERNAL_PAGING_ERROR BSODs etc. and got a new disk, thinking it was that.
After cloning the new disk which didn't work, and produced loads of errors on chkdsk, I decided to do a clean install of 7.

I still keep getting "Disk boot error, insert system disk and press enter", and when it does boot, it freezes all the time and every time I click the start button, it basically crashed and is messed up.

Tried new SATA cable and ports. Any ideas?

A:Windows 7 freezing, "Disk boot error, insert system disk and press enter"

BIOS settings or Motherboard issues?

Have you checked with the manufacturer website for the Motherboard that you have the Windows 7 drivers?

Is your Windows 7 DVD a retail copy...or the pre release BETA....or dodgy(in which case problems might lie there)

1 more replies
Answer Match 84.84%

I don't know what is my problem because is not the first time that usb external hard drive is working fine until get damage and said " it need to be formatted " and lost all the INFO because I have to format again the disk to be usefull. Also it is not the same hard disk.

A:Why USB external hard disk show now " The disk need to be formatted"

Hi Elnene,

I am actually having the same issue regarding a spare external drive and Windows 7. The drive works perfectly on XP and Wii but the second I plug it into my laptop (windows 7) **YOU NEED TO FORMAT......** This is not an option! I have searched the internet far and wide - there are a few fixes that have worked for some but unfortunately not me. I also noticed that NONE / NO ONE / NOT ONE Windows 7 'Help sites' that have Windows 7 'gurus' have bothered to EVER answer this rather common problem. There are threads older than 4 years that have never been answered and I see your thread is already 4 weeks old... Sad really.

I CAN'T BELIEVE MicroSoft can't help regarding this issue???????????????????

In this time I hope you have come right!!!
Kind regards
Eldin Mc

1 more replies
Answer Match 84.84%

Hi all,

I'm trying to rename files with batch file "bulkrename.bat", that is generated by a short program made with Visual Foxpro 9.0.

Here is the source code of Foxpro program:
TV recordings renamed with XML metadata tag
And here is generated "bulkrename.bat":

------------------- snip ----------------------
RENAME "D:\Data\TV_Database\Test_data\Silm?nr?p?yksi? @ SE social_political issues_economics (general) - 2016-08-01-20_57 -Yle Fem.ts" "Silm?nr?p?yksi? @ (Sarjan lyhyet tietoiskumaiset elokuvat t...elevat maailman ilmi?it? l?hikuvassa.) SE social_political issues_economics (general) - 2016-08-01-20_57 -Yle Fem.ts"

RENAME "D:\Data\TV_Database\Test_data\Silm?nr?p?yksi? @ SE social_political issues_economics (general) - 2016-08-01-20_57 -Yle Fem.xml" "Silm?nr?p?yksi? @ (Sarjan lyhyet tietoiskumaiset elokuvat t...elevat maailman ilmi?it? l?hikuvassa.) SE social_political issues_economics (general) - 2016-08-01-20_57 -Yle Fem.xml"
------------------- snip ----------------------

The batch file fails with error messages
"the system cannot find file specified"

However if I copy-paste individual command lines into Win7 Command Prompt windows, file renaming works just fine. What is the difference with batch window and Command Prompt window?

I tried to run batch file with Administrator rights with no luck.
Path + filename are max. 200 characters.
I also tried to manually remove characters like ( ) but... Read more

A:Batch renaming files fails, error "the system cannot find file..."

Welcome to the forum can you rename the file to .cmd instead of .bat there are differences see if it work then as it works with a cmd prompt. a .bat was for the old msdos 16 bit .cmd is for windows cmd

2 more replies
Answer Match 84.84%

Hello and welcome,

Today my beloved Win 8.1 gave me a surprising license deactivation, meaning the license just suddenly became void despite working properly for some few months. I suspect two reasons:

- I changed GPU the day before (but it's not like the problem occurred right after changing GPU)
- during system boot right before occurrence of the issue Windows was performing (routine?) HDD autorepair. This could suggest that some system files were damaged in the process. My only drive is an OCZ Vector SSD.

Obviously, my license is genuine.

I did try slui.exe 4 - nothing loads after selecting region. The loading icon just keeps running. I also tried sfc /scannow. It said some files were corrupted which could not be repaired. I'm attaching the log file. I also tried performing autorepair from Windows CD - to no avail. I also ran the MGADiag I found somewhere, but this version seems incompatible with 8.1, as it says "Validation unsupported OS".

Any help would be greatly appreciated. I don't even know if buying a new license key (which I obviously would like to avoid) would work for me. An activation suddenly disappearing is just so... windows...

A:0xC004F012 after "disk repair"

From the elevated command prompt run
Dism /Online /Cleanup-Image /RestoreHealth

Then run the sfc /scannow command again and reboot when finished.

Run also the activation troubleshooter to see what is going on
Please Read: Activation troubleshooting

21 more replies
Answer Match 84.84%

just like the title says my HD crashed and i could not boot on the computer i put in a new HD and tried to boot it would not work. i would see the HP screen but then i would get the error. it is a 810a model and help would be extremely appreciated. and if you really know you can email me at <email removed>

A:Installed new HD now getting "disk boot error inset system disk & press enter"

14 more replies
Answer Match 84.42%

I recently updated my PC to windows 10. It worked fine for a couple of weeks, but then it stopped booting. I started it regularly, and it showed the HP logo with the spinning circle, but then it just loaded into a flashing grey and black screen. Booting it in safe mode only got me a blue screen error, with the 0xc000021a error. I've looked pretty much everywhere, and I can't find a fix that works. Sfc scans stop at 100% verification and say "Windows resource protection could not perform the requested operation." I tried "CHKDSK C: /R, but it found no errors. Any other fixes seemed to require launching windows for downloads / file access, and I can't appear to do that. Any help would be much appreciated, so thank you to anyone who replies!

More replies
Answer Match 84.42%

Hi Guys, any ideas how to access my external hard drive [TOSHIBA MK3029GACE] device manager can see it but it does not appear in disc management.

I use this HDD perfectly in my car HDD player. But when I try to connect it to my Laptop, it does not show up in disk management.

Please check the attached screen shot..

Thanks for the help....

A:HDD shows in "Device Manager" but not in "DiskPart"or" Disk Management

Specs show that drive has a ATA-6 interface (P-ATA, or IDE). How are you connecting this drive to your laptop? Does the laptop have a PATA or SATA connection? Does it use an adapter?

1 more replies
Answer Match 84.42%

My roommate recently put together a new computer, However, upon power up, we receive "DISK BOOT FAILURE." BIOS recognizes both the CD-Rom and the HDD correctly as SATA 0 and 1 (we've tried placing them in 1 and 2 also), but no go. We've also switched around the boot order, and no go there also. During power up the mobo says "Detecting drives: No Drives Found" or something similar for about half a second, but it's hard to read as it's fast.

Any idea what could be done to fix this? Any and all help is appreciated!

The mobo is EVGA X58 and the CD-Rom and HDD are both Samsung.



A:Solved: New PC build giving "DISK BOOT FAIL" on startup, help?

7 more replies
Answer Match 84%

Hello everyone, new member here. First off, thanks for accepting my registration.

Anyways, every time I try to schedule a "Check Disk" it NEVER starts on a restart...

I ALREADY did the "sfc /scannow" command on the cmd prompt.
It did NOT fix my solution. In fact it said it was UNABLE to fix some problems.
I have attached a file of my "SFC scan log". Inside it says it was unable to fix "Chkdsk.exe" Go figure

Alright, just some extra information. I also think my computer is confused of itself . I mean, it seems to not know if its a 64 bit or a 86 bit!

I was told from someone to install a hotfix for "Chkdsk.exe" here

But it did NOT work. I attempted to install BOTH 64 bit AND 86 bit hotfixes, and YES they were BOTH windows 7 (Chkdsk.exe) hotfixes.

My system specs:

-Toshiba Qosmio X505 Laptop-

Windows 7 -64 bit- (Yes it SAYS 64 bit but I've tried to install other kinds of hotfixes for both 64 and 86 bits and none of them worked!)

Intel Core i5

4gb Ram

Nvidia Geforce GTS 360M

If any of that matters anyway! Thank you guys, I really hope there's a computer pro out there that can fix my problem. I've joined many forums and had no fix. I don't want to do a complete reinstall of Windows 7 mainly because it takes long and I KNOW there has to be another way. I'll only do that as a last resort. Not only that, I'm kinda bad at trying to backup files, ... Read more

A:Unable to start "Check Disk" on startup.

16 more replies
Answer Match 84%

The light weight gateway is being installed on windows server 2008 R2 sp1 domain controller.
=== Verbose logging started: 10/30/2016  15:52:44  Build type: SHIP UNICODE 5.00.7601.00  Calling process: C:\Users\adintg\AppData\Local\Temp\{9D17F9BE-88D6-4AB6-A188-6008DA2407AA}\.be\Microsoft ATA Gateway Setup.exe

MSI (s) (20:B0) [15:52:49:364]: Executing op: ProductPublishClient(,,)
MSI (s) (20:B0) [15:52:49:380]: Executing op: SourceListRegisterLastUsed(SourceProduct={4632A5E2-B516-4D6A-824F-9B579B604A85},LastUsedSource=C:\ProgramData\Package Cache\{4632A5E2-B516-4D6A-824F-9B579B604A85}v1.7.5402.41928\)
MSI (s) (20:B0) [15:52:49:380]: Entering CMsiConfigurationManager::SetLastUsedSource.
MSI (s) (20:B0) [15:52:49:380]: Specifed source is already in a list.
MSI (s) (20:B0) [15:52:49:380]: User policy value 'SearchOrder' is 'nmu'
MSI (s) (20:B0) [15:52:49:380]: Adding new sources is allowed.
MSI (s) (20:B0) [15:52:49:380]: Set LastUsedSource to: C:\ProgramData\Package Cache\{4632A5E2-B516-4D6A-824F-9B579B604A85}v1.7.5402.41928\.
MSI (s) (20:B0) [15:52:49:380]: Set LastUsedType to: n.
MSI (s) (20:B0) [15:52:49:380]: Set LastUsedIndex to: 1.
MSI (s) (20:B0) [15:52:49:380]: Executing op: End(Checksum=0,ProgressTotalHDWord=0,ProgressTotalLDWord=55531884)
MSI (s) (20:B0) [15:52:49:380]: Doing action: RemoveExistingProducts
MSI (s) (20:B0) [15:52:49:380]: Note: 1: 2205 2:  3: ActionText 
Action ended 15:52:49: InstallExecute. Return value 1.... Read more

More replies
Answer Match 84%

Dear Community!

I am not able to put my computer (running Windows XP) into standby mode. When I go to Start Menu, select Turn off Computer and click the Standby button on the shutdown dialog it prepares for standby, goes to standby (I can hear the clicks of hard drives going off and the fans spin down), then immediately comes back and crashes after a few seconds. When I press the reset button, at next boot it shows a dialog that tells me the system was recovered from a serious error.

I have attached the detailed error dialog and the error report dump zipped.

Thanks for the help

More replies
Answer Match 83.58%

I have looked around for help on this issue and havn't been able to find a resolution that works. I think because I havn't been able to find any imformation on my specific issue.

I am one of the most computer literate people I know, so when a co-worker mentioned to me that he was having problems with his computer, I agreed to look at it. His problem was simple, he had a lot of viruses. I have cleared most (however I assume not all) viruses and instinces of spyware. The computer worked fine for a little while while I did some final checks on his computer, then the problems started.
He has a Dell Inspiron 710m Laptop, running Windows XP Pro. (Service tag 8sk8091)
As far as I can tell, he has not added or upgraded it in any way. He only has some basic programs.

I know that the issues might have something to do with his wireless.
He is running the Intel® PRO/Wireless 2200BG.
The computer is getting stop errors (BSOD)

The first one was called DRIVER_IRQL_NOT_LESS_OR_EQUAL Stop: 0x000000D1 amd listed the file w29n51.sys (which upon further study, turned out to be a file related to his wireless.)

I have already updated the drivers and reinstalled the program with the latest versions on the Intel website.

I also noticed (though with not frequent) the stop error with the same name and stop code, but which listed the NDIS.sys file (which upon further study turned out to be a system utility).
and now, I have gotten a stop error of 0x0000000A, (IRQL_NOT_LESS_OR_EQU... Read more

A:Solved: Windows "logs off" after "open with" repair (userinit.exe)

16 more replies
Answer Match 83.58%

My mom has an HP Compaq nc8430 computer. She recently encountered this problem this morning. Does this mean that the hard drive's dead? Any help is appreciated greatly

A:"Non-system disk or disk error, replace and strike any key when ready"

DId ur BIOS detect ur HDD? Also check if ur sata cable is loosed or not. U can try another pair of sata cable & test it if it works or not..

8 more replies
Answer Match 83.58%

HP probook 4510s windows 7 32bit
I did a "disk sanitizer" and the laptop isn't rebooting right or reading my operating system cd it says "NON-SySTEM ERROR OR DISK REPLACE AND STRIKE ANY KEY WHEN READY"
1) i removed all assceraries from the leptop
2) ran a diagnostic test all passed
3) here are some photos attachments
4) i think i deleted the partition and the OPS wind.7
Please thanks

A:HP 4510s windows7 "Non-system disk or disk error replace..."

What is a "Disk sanitizer." Sounds like a disk wiper, or some optimizing or registry cleaning crapware that ruined your Win7.

Try booting into the Win7 DVD or Repair CD to System Restore to before you ruined the OS as shown in Troubleshooting Windows 7 Failure to Start which also provides the DVD if needed.

If you can't get it started with any of the steps given there then get the superior Clean Reinstall without the HP crapware which is the worst in the industry and throttles Win7 from its native state.

2 more replies
Answer Match 83.16%

I have a Windows XP '98 Desktop with 256 MB.
Could not open a PDF document (3446KB) which had error message: "There was an error opening this document. A file I/O error has occured" Please advise how to repair this PDF document, Thanking you!

A:How to repair PDF document that has an error message " A file I/O error has occured"

Does your version of Acrobat reader or pdf reader support the document's format?
Can you attach the pdf file to see or does it contain sensitive data.
Have you googled for this error?

1 more replies
Answer Match 83.16%

My problem was answered for someone previously and consists of an annoying pop-up every time I load Windows XP. I have cleaned the registry using a commercial program but this message is still there. Does anyone know how to get rid of it?. The problem does not occur when I boot to Safe Mode. I have downloaded HiJack This and here is my log file:

Logfile of HijackThis v1.99.1
Scan saved at 8:37:00 PM, on 2/26/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Creative\Shared Files\Module Loader\DLLML.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\TweakMASTER\TMTray.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.112... Read more

A:Windows Startup "No Disk" Message

I don't see the "usual suspects" there, but I would suspect IPOD or Itunes, or perhaps "disk keeper"

Anyway, try doing a "clean boot" to see if it happens:

Run msconfig and select the "Services" tab. Check "Hide Microsoft Services" and then disable the rest. Also uncheck "load startup group" on the general page.

See this link for detailed information:;EN-US;310353

Now restart and test the issue at hand

If no problems, run msconfig and recheck half the disabled items on the Services tab. Test again. If the problem recurs, UNcheck half the items you just checked to narrow down the culprit.

If the problem didn't occur, check the other half, so all the Services are enabled -- proceed to do this on the startup tab as well.

Get the idea? You want to isolate the problem to a specific startup if possible.

Note: if you already have items unchecked under msconfig > startups and are in &#8220;selective&#8221; startup mode &#8211; you should note what these are before beginning. They will need to be de-selected again.

3 more replies
Answer Match 83.16%


I am using Windows XP SP2. I just uninstalled Norton AntiVirus 2004. The uninstall would not complete, so I downloaded and ran the SymNRT program (from Symantec) to remove the program. All went well. The program advised that all Norton products had been successfully removed. Upon reboot, after I click my icon on the XP "Welcome" screen and type in my password, windows loads the desktop as normal. A few seconds later howeverm I get the following message:
"Windows - no disk Please insert disk in drive"
Clicking 'cancel' removes the message and everything appears to be fine. I did a bit of research and have already tried the following to no avail:

Clearing recent files list from QuickTime
Starting the PC in Safe Mode to see if the error comes up (it does).
Disabling SpySweeper from running at startup
Disabling ZoneAlarm from running at startup

I still get the error. I since have re-enabled ZoneAlarm and SpySweeper. I have also installed NOD32 AntiVirus. The error remains constant. It happens each time I reboot.

I notice that the log file below refers to L:\Adobe\Photoshop Elements in a couple of spots. I recently did something that caused drive letters to change. I used Drive Mapper in Partition Magic to help fix any problems and all appears to be well. My old "L:" is now "G:". I'm not sure if this is relevant, because this happened a few weeks ago and the error I'm posting about only started today. I did figure... Read more

A:"Windows - no disk" message at startup

9 more replies
Answer Match 83.16%

Hey guys.

Basically my pc restarted by itself out of the blue and gave me a "No system Disk, insert system disk then press enter" message at POST screen.

This is a brand new HDD, but anyway I manually restarted like 10 times before it booted up properly. But Checkdisk stated just before the login screen so I let it run, but It froze at "51%". So I had to manually restart again. Now I cancel the checkdisk every time but when I switch my pc and want to use it again later, checkdisk always appears before the login screen and im scared to let it run coz It might freeze again!

And I ran a HD tune error scan and that also froze my pc.

Any help plz?

A:Constant "Check Disk" at startup; Need help

13 more replies