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error message during user account signin critical error

Q: error message during user account signin critical error


whenever I sign in to my user account I get a blue window with a critical error message......saying Start menu and cortana aren't working ( I have cortana turns off in options anyway ) then it says we will try and fix it next time you sign in, with the only option to sign out.....this happens every time I start the PC up, but OK after signing out and in again , is it anything to do with shutup10 that I ran recently, although it's not affecting my windows 10 laptop.


A: error message during user account signin critical error

You could try this fix

Sign in in safe mode with networking, then sign off and sign in normally...

3 more replies
Answer Match 89.04%

When I log off from my user account on Win XPPro, I get some kind of quick error message which I am unable to read.

I did recently remove McAfee Security Center and I notice in the log file there are a couple of lines referencing McAfee. I'm not sure if those hurt anything or not.

Can you please review my file and see if you see anything suspicious? I have run and updated Spybot and Adaware and both are clean.


Nic Showalter

Logfile of HijackThis v1.99.1
Scan saved at 11:02:53 PM, on 1/17/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsFileAgent.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Program Files\Dell\OpenManage\Client\Iap.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTBCM\Binn\sqlservr.exe
C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsDeviceConnect.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\... Read more

A:Error Message on Log Off from XP User Account - HijackThis Log File

I reccommend you Subscribe to this thread so you are notified of any replies via email. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant Notification, then click Subscribe.

I see your homepage is is this a Dell computer by any chance?? There isn't much showing in your log, so we'll try a general cleaning and see what turns up.

Those entries are ActiveX controls, they do not reflect services or startup items still installed on your PC. They are no big deal.

Please print out or copy this page to Notepad in order to assist you when carrying out the following instructions.

Downloads(make sure to save these in a permanent location)
Cleanup! (Alternate Link)- Install it. You will use this later.
*NOTE* Cleanup deletes EVERYTHING out of temporary folders and does not make backups.
Ewido Security SuiteInstall Ewido Security Suite
When installing, under "Additional Options" uncheck..Install background guard
Install scan via context menu

Double-click the icon on Desktop to launch Ewido
You will need to update Ewido to the latest definition files.On the left hand side of the main screen click update.
Then click on Start Update.
The update will start and a progress bar will show the updates being installed.
If you are having problems with the updater, you can use this link to manually update Ewido
When you have finished updating, EXIT Ewido.

Next, please reboot your computer in SafeMode... Read more

1 more replies
Answer Match 89.04%

every time i create a new user account and try to log on i get error - windows\system32\config\systemprofile\desktop refers to a location that is unavailable.It could be on a hard drive on this computer or on a network.Check to make sure that the disk is properly inserted, or that you are connected to the internet or your network, and then try again.If still cannot be located, the information might have been moved to a different location.- My other profiles work fine .... please help

A:error message everytime i create a new user account and try to log on

16 more replies
Answer Match 88.62%

I am giving my computer to a friend and am trying to clean it up for her. I added she and her husband as administrators and then deleted my account. But when I restart the computer I get a notice that the name is not the correct one. I change the user, but I end up having to click on my name which is still there, and entering my password. Then I see two of each of our icons. I can then click on another person.

I went into the system and checked and it shows only the other two people as administrators and does not show my name.

I am hoping someone will give me some advise to get rid of my name in the sign on.

A:User account & signin name different?

Hi jshu43 and welcome to Vista Forums

Even though you are giving your computer to a friend it doesn't mean to say that you have to be complacent about your personal data. My advice would be to clean reinstall the OS.

6 more replies
Answer Match 84%

I recently have been getting the Error message Windows has encountered a critical error and will close in one minute.
I do not have the Brazilian financial Active X control that became corrupted, or if I do, I cannot find it. I have Vista 32-bit on an Acer Aspire laptop. This message comes up after I login and I can either access the Internet via Safe mode w/Networking, or do a System Restore, at which time the laptop works for about two or three times and then the error message comes back.
Do I have a bug? Please help!!!!

A:Error Message 0x80070005 critical error - windows will close in one minute

I followed the preparation guide and when I tried to run dds.scr, the black screen came up really fast and then disappeared and nothing ever came up. When I tried to run RootRepeal.exe, I was able to tell it to scan, but then I never received a report. When I tried to run it again, it said that I didn't have permission, and when I tried to delete it, it said the same thing! I am the administrator...I have Vista 32bit and I am getting the error code 0x80070005 windows has encountered a critical error and will now close. I run system restore to get it to stop, but that only works a few times, and then I get the error message again.
What do I do now??

9 more replies
Answer Match 84%

Unit keeps going into critial pathway error loop. Blue screen followed by black screen. Restarts are not working. Had unit scrub by my IT. was working and now issue is back. Is this a processor issue?HP use to be good. This this is a piece! I bought this as a replacement for our older HP. it was great no problem just slower. Totally regreat that move. This is the loaded unit. Bought this from Best Buy. They use to be good? What the hell????Inferior service selling an inferior product is not a winning formula.If someone out there has a fix I am all ears!Here is a list of what does not work:Control escape to repair mode.Restart.Getting unit diagnosis and having scrubbed. ( All this did was remove my 365...)Repair mode.Repairmode advanced.HP customer care..... (All they want to do is sell you additional stuff. Not great at all HP).If I can't get this fixed I am planning on letting everyone know what has happened and how bad HP has dropped the ball.

A:HP Envy desktop Error message Critical Path error. Repair li...

Hi @Bigpapa5150,Thanks for becoming a member of the HP Support Forums. I understand you are having an issue with blue screen. I will be glad to help you.Please post the full product number and operating system in use on your computer. See the following, if you need help with that information.How Do I Find My Model Number or Product Number?Is the Windows Version on My Computer 32-bit or 64-bit? Please get back to me so I can help you better.

1 more replies
Answer Match 79.38%

this is more of a bug report. So ...

On Windows 7 x64UAC disabledEMET 5.5 installed

If a user(user account privileges) launches the EMET GUI they will receive the following error and the GUI will crash.
<image removed because account wasnt verified ?> 
Here is the output from the error message
See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.UnauthorizedAccessException: Access to the registry key 'HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\Custom' is denied.
at Microsoft.Win32.RegistryKey.Win32Error(Int32 errorCode, String str)
at Microsoft.Win32.RegistryKey.CreateSubKeyInternal(String subkey, RegistryKeyPermissionCheck permissionCheck, Object registrySecurityObj, RegistryOptions registryOptions)
at Microsoft.Win32.RegistryKey.CreateSubKey(String subkey, RegistryKeyPermissionCheck permissionCheck)
at MitigationInterface.ShimUtil..ctor(Arch SysArch)
at MitigationInterface.ApplicationMitigations..ctor(SystemMitigations SysMits, IReportingActions Logging, ApplicationMitigationsMode mode, RegistryKey emetKey)
at GraphicalApp.MainForm.RefreshSystemAndAppMitigations()
at System.EventHandler.Invoke(Object sender, EventArgs e)
at System.Windows.Forms.Form.OnLoad(EventArgs e)
at DevExpress.XtraEditors.XtraForm.OnLoad(EventArgs e)
at System.Windows.Forms.Control.CreateControl... Read more

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Answer Match 77.28%

Hey guys, a popup keeps coming up telling me that the registry is damaged and corrupted. Then it tells me to get rid of it by going to some site. I know this probably spyware or something. Whats the best way to get rid of it?

A:Critical Error Message

Hi and welcome it would be good if you know the name and post it as there are specific repair tools for many of these.In the meantime run this (It'll take more than an hour)SUPERAntiSpyware ,Free Home User versionDouble-click SUPERAntiSypware.exe and use the default settings for installation.An icon will be created on your desktop. Double-click that icon to launch the program.If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from HERE and unzip into the program's folder.)Under the "Configuration and Preferences", click the Preferences... button.Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):Close browsers before scanning.Scan for tracking cookies.Terminate memory threats before quarantining.Click the "Close" button to leave the control center screen and exit the program.Do not run a scan just yet. Reboot into Safe mode, How to start Windows in Safe ModeScan with SUPERAntiSpyware as follows:Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.On the left,... Read more

1 more replies
Answer Match 77.28%

getting multiple error messages and cannot access internet nor programs. I am using a friends computer at present and need to dowload your program to a disk. How can I do this? Or more specifically how can I access the programs from my computer in order to clear this virus?

A:Critical error message

Hi,Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.Please subscribe to this topic, if you haven't already. Click the Watch This Topic button at the top on the right.

Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.

Please reply to this post so I know you are there.The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.Once I receive a reply then I will return with your first instructions.Thanks

2 more replies
Answer Match 77.28%

ali here i got this message on my windows tray pop up saying critical system error i use aol everything seems ok i run all the virus scan i got and nothing came up,but when i put I.E on its been taking over by the security saying my computer is in danger and to download stuff should i just ignore.i'm not that good with computers so be gentle thank you

A:Critical Error Message

Welcome to bleepingcomputer aliboy66Try theses firstI'll assume you are using XP or 2000.Install AVG Antispyware, then run in SAFE MODE. How to start Windows in Safe Mode This may take quite some time, an hour or so, depending on speed and infection First go here and print out the instructions on install / scan with AVGBe sure to check for the any updates to the programs after you install these.Download and run ( formerly known as ewido) AVG Antispyware 7.5Following these instructions Download and run Spybot Search & Destroy 1.4 (with out tea timer option)Download and run SUPERAntispyware, free version Home User Now Run Windows OneCare LiveBe sure to click ONLY on the grey box below the picture of a wrench ?Full Service Scan?Again this may take some time especially it it needs to defragment the drive.Please post back with any questions and results

2 more replies
Answer Match 77.28%

I have a laptop windows 7 and i am trying to download virgin media security. But i get to about 86% and i receive a message saying critical error was detected whilst installing virgin media security. Can you please give me any advice on how to sort this. Thank you.

A:critical error message

6 more replies
Answer Match 77.28%

Hi, everybody. I downloaded Windows 10 from the the Microsoft site, because I had reserved a free copy. I had Window 8.1 before this.

Up till now, it seems that most things worked fine. I tweaked it a little and allowed the new program to "get used to my desktop." After first being unable to transfer stuff over, Windows 10 finally began complying with requests for switching things, etc.

A brand-new problem has begun with the Start icon, which is the Micro "flag" at the lower left of the screen. Every time I hit it in order to sign off, I get a message..... "Critical Error. Your Start Menu button isn't working. We'll try to fix it the next time you sign in." It offers me a box to sign off within the error message, fortunately. I went on line and found that a number of people are experiencing this same problem. And many of their concerns are directed to others in the Microsoft Community website. By the way, it doesn't happen all the time, only most of the time. When it doesn't happen, it seems to be because I've cleared by temporary files, emptied my trash bin, and deleted the adware that has accumulated with each use. If I'm lucky, that is.

Another thing I've noticed. I use Superantispyware, among other malware detectors. I've used it for XP, 8.1 and now 10. Each time it has picked up a bit more adware and minor spyware. But, recently, I have found that when I'm done PC-ing and ready to shut down, af... Read more

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Answer Match 76.86%

I want to change my password, but I get an error message that states there is a critical error and will shut down in one minute.. As soon as I click on user accounts the error message comes up. The computer shuts down and restarts.  

A:Critical error when clicking on user accounts

Does this happen in Safe Mode?

9 more replies
Answer Match 76.44%

Critical Update for Windows XP (KB888162)
Everytime I log in I get the usual update balloon which I click on and then get the ERROR MESSAGE listed above.

Any help appreciated.

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Answer Match 76.44%

I was on my laptop today when I got a blue screen and my wallpaper changed to say that I have a critical warning. The exact desktop message reads: "YOUR SYSTEM IS INFECTED! System has been stopped due to a serious malfunction. Spyware activity has been detected. It is recommended to use spyware removal tool to prevent data loss. Do not use the computer before all spyware removed."I managed to get rid of the desktop message (using AntiVir until the scan stopped for no apparent reason. The scan did not complete and I can't get it to scan again.) Under Desktop, the "critical_warning" file still appears in the list. The current wallpaper is the blue screen without the message written out above and I can't change it because this Desktop/Background page is locked up.My homepage was changed (to google, oddly). I cannot access system restore, nor can I use Malewarebytes or other antivirus programs because I get a message that reads: "Windows cannot access the specified file. You may not have permissions to access the item." I have AntiVir PE Classic, which also won't fully run (it starts scanning, then stops).Fortunately, I have a desktop so that I can post here and try to resolve the problem. Would someone please walk me through fixing this problem? Thank you very much!Edit: Moved topic from XP to the more appropriate forum. ~ Animal

A:Critical Warning Error Message?

Hi Teris, lets confirm things here. If I see evidence of malware, I will request this topic to be moved to the Am I Infected forum, since that is more suited.ROOTREPEAL-------------We need to check for rootkits with RootRepealDownload RootRepeal from the following location and save it to your desktop.Zip Mirrors (Recommended)
Primary MirrorSecondary MirrorSecondary MirrorRar Mirrors - Only if you know what a RAR is and can extract it.
Primary MirrorSecondary MirrorSecondary MirrorExtract RootRepeal.exe from the archive.Open on your desktop.Click the tab.Click the button.Check all seven boxes: Push OkCheck the box for your main system drive (Usually C:), and press Ok.Allow RootRepeal to run a scan of your system. This may take some time.Once the scan completes, push the button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.

7 more replies
Answer Match 76.44%

I was trying to install Rune: Halls of Valhalla, a 3d online game and got this error:

CoInitialize(NULL) failed (00000001)
History: WFilerWizard::OnInitDialog <- WWindow::WndProc <- WWindow::StaticProc <- Wdialog:oModal <- Setup

My system specs are as follows:
600MHz AMD Duron
128 PC100 SDram
20 Gig HD, with 8 Gig empty
52X Creative CD-Rom
VooDoo3 3000 3D video card w/16MB video ram
DirectX 8
Windows 98 Second Edition

My computer meets all of the required specs, I have never seen this error before. Does anyone know what this error represents????

Thanks in advance,

A:(Resolved) Critical Error Message

One or two links here indicate there may be conflcts with installed programs, for example gravis."CoInitialize(NULL)+failed+&hl=en

You can also try disabling dma mode in the cd-rom device manager properties>settings page, although it did not work for one person who tried it. It does sometimes resolve install problems.

Check with the vendor's support to see if there are any known install conflicts that would produce that error.

2 more replies
Answer Match 76.44%

Hi there, I've been having all sorts of problems with that message, strange pop ups, can't change my home page... I've just added a password to my PC because too many people in my house have been using it, but I guess it was a bit too late, can anyone help please?

This is my log from Hijackthis:

O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Search -
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Open in new background tab - res://C:\Program Files\Windows Live Toolbar\Components\en-gb\msntabres.dll.mui/229?301f6891db42441887b73ca090b84859
O8 - Extra context menu item: Open in new foreground tab - res://C:\Program Files\Windows Live Toolbar\Components\en-gb\msntabres.dll.mui/230?301f6891db42441887b73ca090b84859
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context me... Read more

A:critical system error message

Half of the Hijack This log is missing
Please post the entire log

3 more replies
Answer Match 76.44%

Can someone pleased look at my HTJ log and see if there is anything wrong.I get this message every time i try to open a folder...or try to open my hotmail.If i click on cancel, it allows me to open the folder etc.
"Critical System Error"
Your computer was infected by a trojan.
Its dangerous for your computer,some files can be lost.
Click OK to download antispyware program to clean your system.

I have run my antivirus program-AVG-and it didnt find anything.Also Spybot S&D.
Here is my HJT log......thank you in advance.

Logfile of HijackThis v1.99.1
Scan saved at 2:55:02 PM, on 22/12/2007
Platform: Unknown Windows (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16575)

Running processes:
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe
C:\Program Files\Launch Manager\QtZgAcer.EXE
C:\Program Files\Grisoft\AVG7\avgcc.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleTo... Read more

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Answer Match 75.6%

Recently i checked for updates through Lenovo companion and found that one was available for OneKey recovery.  The download goes of fine but the installation throws up an error that readsERROR!! THE PRODUCT DEFINITION FILE LOSTthis terminates the installationHow can i work around this errorMt notebook:  YOGA 300running on WINDOWS 10 HOME

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Answer Match 75.6%

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:53:17 PM, on 5/31/2008
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)
Boot mode: Normal

Running processes:
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\MySpace\IM\MySpaceIM.exe
C:\Program Files\MySpace\IM\MySpaceIM.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\SYSTEM\blank.htm
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: @msdxmLC.dll,[email protected],&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKCU\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe
O4 - HKUS\S-1-5-18\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [MySpaceIM] C:\Program Files\MySpace\I... Read more

A:critical error message pop ups, heres my hijack log.

Hi and welcome to TSF.

My name is Iain and I will be helping you clean your system.

You may wish to Subscribe to this thread (Thread Tools > Subscribe to this thread) so that you are notified when you receive a reply.

Please read these instructions carefully and then print out or copy this page to Notepad in order to assist you when carrying out the fix. You should not have any open browsers or live internet connections when you are following the procedures below.

Note that the fix may take several posts. Please continue to respond to my instructions until I confirm that your logs are clean. Remember that although your symptoms may vanish, this does NOT mean that your system is clean.

If there is anything you don't understand, please ask BEFORE proceeding with the fixes.

Please ensure that you follow the instructions in the order I have them listed.

We'll begin with ComboFix. Please visit this webpage for download links, and instructions for running the tool:

**Note: It is important that ComboFix is saved directly to your desktop**

Please ensure you read this guide carefully and install the Recovery Console. This will help us restore your system in the event of a serious crash. It's very simple to complete and will only take a few moments. A quick guide is detailed below.

Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
... Read more

1 more replies
Answer Match 75.6%

Was surfing the net and all of a sudden these alert for critical system errors came up. Removed 2 but 1 still remains. As a result I lost my volume, running very slowand locking up on occasion, and actting really weird. I tryed to restore 2 times and no go. A year ago plus you guys helped me out greatly and have been running fine ever since. I have ran Ewido, by the way it is great, found alot of repairs needed which it did and the system got a little better. Ran Spybot and found a few and repaired, ran a little better. after I send this I am going to run Adaware. I need help PLEASE. Hopefully I can get my volume back and run like before. I have a HP Pavilion a330n.below is a scan from hi jack this.
Logfile of HijackThis v1.99.1
Scan saved at 11:43:34 PM, on 11/28/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
c:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Softex\OmniPass\Omniserv.exe
C:\Program Files\Softex\OmniPass\OPXPApp.exe
C:\windows\system\hpsy... Read more

A:Critical error message stuck next to my clock

16 more replies
Answer Match 75.6%

My brothers computer has some serious problem I think
after booting up there is a message poping up which says
"System restored after critical error message"
when looking into details it says
"Problem signature:
BCCode: 100000d1 BCP1: 00000000 BCP2: 00000000C BCP3: 00000000
BCP4: BCP$: 81B84030 OSVer: 5_1_2000 SP: 2_0 Product: 768_1"
I have no idea about these things and dont know if you need anything else.
I reinstalled windows XP several times allready after this error occured but it didnt get better..
so i think it might be some hardware error. it is very hard to work on this pc right now, because the mouse isnt working either and it has gotten damn slow..
The pc is allready 5 years old too.. but he doesnt want to buy a new one, but he would like to buy some new hardware components if necessary. The PC got 1,66 ghz and 256 MB ram.

I allready changed the windows settings so it wont reboot automatically but give me a blue screen instead.
on the blue screen it says:

Technical information:
STOP: 0x0000000A (0x0509FA04, 0x0000001C, 0x00000001, 0x806F2891)

and much informational text which only says talk to your administrator..
I just made a hijackthis log too, but im not sure if it is of any help..
BTW: The date and time is wrong.. just made the scan but the date is wrong on his pc.
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 06:31:23, on 03.10.2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Exp... Read more

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Answer Match 75.6%

I received this message (see title) on my office computer, Dell dimension 9011 Windows XP Professional. And I also noticed Control Panel is missing.

Here is the SUPERAntiSpyware report:
SUPERAntiSpyware Scan Log

Generated 10/26/2007 at 09:47 AM

Application Version : 3.9.1008

Core Rules Database Version : 3331
Trace Rules Database Version: 1332

Scan type : Quick Scan
Total Scan Time : 00:16:34

Memory items scanned : 428
Memory threats detected : 0
Registry items scanned : 648
Registry threats detected : 2
File items scanned : 16891
File threats detected : 11


Worm.Rbot Variant

Adware.Tracking Cookie
C:\Documents and Settings\Irimescu\Cookies\[email protected][2].txt


So far, it seems it was useful.
But Control Panel is still missing. What should I... Read more

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Answer Match 75.6%

need some help w/my old IBM laptop. it is a 5 year old IBM Thinkpad R40 running XP w/SP1.i keep getting a pop-up from Messenger Service saying:CRITICAL ERROE MESSAGE! - REGISTRY DAMAGED AND FIX this problem:Open Inernet Explorer andt type www.registerycleanerxp.comOnce you load the webpage, close this message windowAfter you intstall the cleaner program you will not receive any more reminders or pop-ups like this.VISIT IMMEDIATLY!doest seem 100% legit to me but i want it to go away.any tips?i am using IE6.i was on here before trying to fix some issues with this machine and we fixed it enough to run better. however, at the time it was our only computer and my wife needed it for school and i was unable to finish everything we were doing. now it is our backup computer and i have access to it all the time now.i had to get a new account because i foolishly tried to remember my password rather than click the forgot password link.

A:Messenger Service: Critical Error Message!

Do the pop up advertisements look like the one in the example shown here? If so, it indicates your system is not secure and you should follow the instructions to "Disable Windows Messenger Service". The Messenger service is a network-based system notification service service that transmits net send messages and messages that are sent through the Alerter service between client computers and servers. It should not be confused with Windows Messenger which is a proprietary instant messaging client included in Windows XP, 2000 and 2003 Server.

5 more replies
Answer Match 75.6%

I having this problem with an icon in my bottom right task tray. When I move my mouse over it, it says "Critical System Error!", but when I click it, it opens up some site for anti-virus software ( I have ran numerous anti virus scans and nothing cam up, so I know I am safe, but this icon wont go away. Every once in a while, a baloon will pop up saying something about I need a malware scan, but when I click it, it opens up the site again. I tried restarting my computer, but it still shows. Is there an executable I need to delete or how do I get rid of it?
Logfile of HijackThis v1.99.1
Scan saved at 11:10:47, on 11/09/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
C:\PROGRA~1\McAfee\MSC\m... Read more

A:Critical System Error!" Message

Hi and welcome
Please download SmitfraudFix (by S!Ri)
Extract the content (a folder named SmitfraudFix) to your Desktop.

Open the SmitfraudFix folder and double-click smitfraudfix.cmd
Select option #1 - Search by typing 1 and press "Enter"; a text file will appear, which lists infected files (if present).
Please copy/paste the content of that report into your next reply.

Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.

1 more replies
Answer Match 75.6%

Intel Celeron CPU 2.60 GHz
2.60GHz, 256 MB of RAM
Windows XP Home Edition
Version 2002 SP2

...that's my computer...

my son recently got a Thomas & friends Trouble on the Tracks Interactive cd-rom, and although it says it is for WIN 95/98, i tried running it compatible with both and neither worked, also i read reviews about this game and apparently other people have not had problems running it with windows XP...

it installs just fine and says i need DirectX version 7.0 or higher, which it installs also...and i have uninstalled and reinstalled it several times...

everytime i go to open/play/run the program the screen goes black like it's about to start, then a critical error message pops up that reads: Invalid ID in load header

now i obviously don't know what that means but could it simply not be working cuz the game is too old for my computer???


TIA. jenn.

A:critical error message running kids cd-rom

okay, so the edit button wouldn't work so i'm just gonna add this here...

System requirements:
Windows 95/98
Pentium 166MHz or higher
40MB free had drive space
4X speed cd-rom drive
2MB Windows 95/98 compatible SVGA video card*
Windows 95/98 compatible 16bit sound card*
DirectX version 7.0a or higher (included) required
*Indicates device should be compatible with DirectX version 7.0a or higher.

(copyright) 2001 Infogrames

1 more replies
Answer Match 75.6%

Good Afternoon,

So Im fairly adept with computers but I cant seem to solve this problem.

On my VAIO FZN, there seems to be a virus which has taken control of my computer, most likely some sort of rootkit. When the computer starts

it says "You are about to be logged off - Windows has encountered a critical problem and will restart automatically in one minute. Please save your work now."

after about 3-5minutes. BUT the catch is that this only occurs when the computer has the front LAN switch turned on. when this switch is off it works fine except for that I cant connect to the internet. I have run multiple AV programs which have removed some viruses but obviously not the main problem.
I have also run Kaspersky Rescue Disk 10 from my flashdrive which was successful in its scan but since the computer cant get online it wont run the full program (to update), at least I dont think it has.
Please let me know if you have any suggestions,

Thanks so much,

More replies
Answer Match 74.76%

I have 3 or 4 .zip files out of about a drillion that cause windows to shut down every time I attempt to open them
1 is a software program I payed for & would really like to use & 1 is some info in PDF form that I need --any suggestions?
I have been unable find any info on this issue anywhere on the intertubes.
Thank you in advance

A:Windows critical error message upon opening certain zip files

Right click and select "Run as Administrator"...??....just a guess on my part...
and....what is the error message ?

11 more replies
Answer Match 74.76%

Let my brother use my computer, now I got a virus that can't be detected by McAfee. I keep getting popups and dialog boxes stating that my computer is infected and I need new antivirus protection. Seems like a pretty common virus. I followed all of the instructions for posting logs and ran hijack this and the DSS. Here's my logs. I would greatly appreciate any help you guys can give me!Deckard's System Scanner v20071014.68Run by Wade on 2008-05-06 20:20:15Computer is in Normal Mode.---------------------------------------------------------------------------------- System Restore --------------------------------------------------------------Successfully created a Deckard's System Scanner Restore Point.-- Last 2 Restore Point(s) --2: 2008-05-07 01:20:26 UTC - RP437 - Deckard's System Scanner Restore Point1: 2008-05-06 19:35:46 UTC - RP436 - System CheckpointBacked up registry hives.Performed disk cleanup.-- HijackThis (run as Wade.exe) ------------------------------------------------Unable to find log (file not found); running clone.-- HijackThis Clone ------------------------------------------------------------Emulating logfile of Trend Micro HijackThis v2.0.2Scan saved at 2008-05-06 20:31:33Platform: Windows XP Service Pack 2 (5.01.2600)MSIE: Internet Explorer (7.00.6000.16640)Boot mode: NormalRunning processes:C:\WINDOWS\system32\smss.exeC:\WINDOWS\system32\csrss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\syste... Read more

A:Critical System Error Message/ Antivir Virus

Hi and welcome to Bleeping Computer! My name is Sam and I will be helping you. Please download ComboFix and save it to your desktop.Prior to running Combofix.exe you should disable your antivirus program and disconnect from the internet.Double click combofix.exe and follow the prompts.When it's done running it will produce a log for you. Please post that log in your next reply.Important Note - Do not mouseclick combofix's window whilst it's running. That may cause it to stall.

1 more replies
Answer Match 74.76%

Hi..I just bought a refurbished computer. Its an HP Desktop Computer COMPAQ 6005 PRO Phenom II X3 3.0 GHz 4 GB 250 GB HDD Windows 7 Professional 64-Bit .

In order to install windows for the first time on this refurbished machine, I have to choose "system restore" at boot.
It starts to go through the process of installing windows, then I get this message : "Windows Restore Critical Failure. This can be caused by a missing Windows image".
Anyone know how I can fix this. I cant get into windows, because I first have to install it using the system restore. So the only computer access I have, is when it boots up.

I have tried to contact Newegg...which is where I bought it, but no luck. All repairs and service is through the warranty company...cant get in touch with them either.

Any advice is appreciated!


More replies
Answer Match 74.76%

I recently purchased this All-In-One and now I am getting this error message.  I have tried finding an email to contact HP Support and there is none. HP computers are a pile of worthless crap!!!! Now I know what most companies use Dell.  At least the computers operate with a system that isn't a pile of crap. HP Support sucks and I would never recommend anyone buying one.

A:Windows 10 Start Menu Critical Error Message



I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post serial numbers and case details.

If you are unfamiliar with how the Forum's private message capability works,this post has instructions.


1 more replies
Answer Match 73.92%

On Tuesday morning around 8:15 I got a little dialog box that stated (as close as I can recall) that Windows had encountered a critical problem and would restart in one minute, and that I should save my work. When I clicked my start button I saw that the restart option was grayed out, so I just had to sit there and wait for the restart to happen. Once it did and the computer was back, everything seemed normal. I looked in the Event Viewer and the nearest thing I could find to a cause was something about lsass.exe having stopped working. Also, later I noticed in the Windows update control panel that Windows Defender had updated itself at 8 AM that morning (at least according to my OS).

Relevant details: Windows 7 Ultimate 64bit- I was running Firefox, iTunes and Steam at the time. My antivirus program is avast! free version. Everything is updated. My version of Java was one revision out of date (7 update 4 instead of 5--since fixed). I use FoxIt Reader and not Adobe so that's not a vector. I ran a full Malwarebytes scan and found nothing. Also ran TDSSkiller.exe and found no problems.

There has been no strange behavior since the forced reboot, and there were Windows updates installed yesterday, and everything seems to be behaving properly, but on another forum I frequent someone said this might be a rootkit, so I'm paranoid. Is there something I can do to be sure?

A:Win7 "critical error" restarting in 1 minute message--infection?

It looks like ZeroAccess rootkit.Please follow the instructions in ==>This Guide<== starting at Step 6. If you cannot complete a step, skip it and continue.Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

2 more replies
Answer Match 73.92%

opened an email from an unknown source (like an idiot) and everything was fine for a few hours, and then WOMP! all of a sudden i get this critical error message: windows cant find hard disk space. hard drive error...aside from that i have some strange program in the running programs section of the taskbar (which comes and goes as it very well pleases) called windows scan, accompanied with a red circle with a white x...twice now i've gotten messages requiring a restart but nothing happens...please, please, please help! i followed the directions in the first steps part, i think!

help me!

DDS (Ver_10-12-12.02) - NTFSx86
Run by Administrator at 23:00:47.07 on Sat 01/22/2011
Internet Explorer: 8.0.6001.18702
============== Running Processes ===============
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C... Read more

A:critical error message;no taskbar;weird scan program


Originally Posted by santi114

C:Program FilesuTorrentuTorrent.exe

uRun: [FhcghekiWQp.exe] c:documents and settingsall usersapplication dataFhcghekiWQp.exe
uRun: [q4w9CHdd43C] c:documents and settingsall usersapplication dataq4w9CHdd43C.exe

Running uTorrent, you are high-risk for infection. If it wasn't the e-mail, it would have been something else, eventually.

Those are two of the malware. There's probably more. You can always assume that the only executables running from temporary and documents folders are malware.

4 more replies
Answer Match 73.5%

I have a previous post to which no one has responded, it has my hijack this log there. I have spent 3 days running various spyware and virus scanners and they dont pick up on the problem. I have annoying popups, critical error messages and a yellow exclamation mark that tells me that my computer is infected with the latest trojans and malware. I am a student I am taking online corses and I have a paper that is computer wont even stay on long enough to finish it!! I just need some help getting my computer back in order! Please please please Help!

More replies
Answer Match 73.5%

anyone's help is greatly appriciated

Logfile of HijackThis v1.99.1
Scan saved at 12:53:48 PM, on 12/19/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Palm\Hotsync.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hposol08.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mim.exe
C:\Program Files\Microsoft Money\System\urlmap.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explore... Read more

A:startup, shutdown, critical sytems error message: hijackthis file

6 more replies
Answer Match 73.08%

I am running on Windows 7 and I tried creating a new user. Every time I try to logon I get the error message User Logon Service service has failed.

I created the user under standard and admin and still no luck.

I found some answers but these are for corrupt user. I cannot even find my user name under regedit.



More replies
Answer Match 73.08%

when i try to add a bank account to, this message comes in the bottom left screen, and wont let me add, i have added the site, to my allowed pop ups, what else can i do to bypass this error?

Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; GTB5; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; .NET CLR 3.0.04506.648; InfoPath.1; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)
Timestamp: Tue, 2 Mar 2010 17:46:05 UTC

Message: Object doesn't support this property or method
Line: 181
Char: 27
Code: 0

Message: Object doesn't support this property or method
Line: 181
Char: 27
Code: 0

Message: Object doesn't support this property or method
Line: 181
Char: 27
Code: 0

More replies
Answer Match 71.82%

I am the only user of my computer. I have always noticed that I have unused user account folders in the Documents and Settings folder since I have reinstalled WinXP a few times. For example, I used to have the following folders:


Yesterday I decided to find out which one I was using and remove the others. Rather than delete them, I moved them into another folder so the system wouldn't find them. If after a reboot or two it didn't find them and didn't complain, I would delete them.

The data folder my account was currently using was verTigo.VERTIGOPC.000

After doing this, I rebooted my computer and found that it did complain. I don't really know what it said or what happened, but basically I messed up my user account. I logged in as Administrator. It booted me into windows into what looked like a fresh new account, with all default settings and wanting to set up the "new mouse" it detected.

I went into the lusrmgr.msc console and created a new user called 'verTigo'. I then logged off and back on as Administrator and saw the new user data folder 'verTigo' with the generic subfolders Desktop, Favorites, etc that it creates with a new user. I logged off again and back on as verTigo. Then I logged off again and back on as Adminisrator and moved my data files and documents from verTigo.VERTIGOPC.000 to the new verTigo user data folder.

After moving my folders over, I logged off administrator and l... Read more

A:Windows User Account Data Loss (CRITICAL!!)

If the stuff you lost is really that important (and you didn't back it up???!!?!?) then you need to stop using the computer right now! Any data you had could get overwitten just by using the PC.

There are some apps you can load onto a floppy to search the surface of the drive for data, this will hopefully allow you to recover a % of your work.

The other option is to take the drive to a 'data recovery' professional. This is not cheap, but will give you fighting chance of recovering your files.

4 more replies
Answer Match 71.82%

When trying to log onto my user account, i get this error.
"The user profile Service service failed the logon.
User profile cannot be loaded" Unfortantly this is the only account i have so i have no way to access my computer.
I am running Windowns 7 Ultimate 32 bit (non beta)
Any help please?

A:User-account error/help

See this:

The User Profile Service failed the logon. User profile cannot be loaded. - Vista Forums

The link is for Vista but 7 is probably the same.

1 more replies
Answer Match 71.82%

Hi I hope anyone can help with this, Im at the end of my tether
I think I have deleted the administrator account this means I can't do anything, Ive tried using the system restore but because Im going in as another user it wont let me do it. It comes up as permission stopped ask administrator . WindowXP came already installed so I could really do with not unistalling and reinstalling winxp if I can help it.

Many thanks

A:user account error

Try logging off, and at the logon screen Ctrl + Alt and then hit Delete twice. Now type Administrator in the account name and if there is a password insert it but leave it blank if there is none. Did you get in?

1 more replies
Answer Match 71.82%

hi i dont know how this problem looks like but i found it really strange .. earlier i created a standard user account in vista named as Home and i removed all the access for local drives all c,d,e,z i made that account so that someone can only either run internet or play movie on that account . also i created a parental control on it .. i deleted the account a month back and now i created another account names as Home Temp and it picked up exactly all the same settings of HOME account automatically i created Home 619 is picked up the exact settings as well is there anything that i m doing thats causing it or is it some known issue . and also when i deleted the HOME account i did selected the option to delete files ..

More replies
Answer Match 70.98%

Good Day This the same Problem discriped by jserrata2010 posted 19 july 2012 .. Recently my desktop started getting an error stating: "Windows has encountered a critical problem and will restart automatically in one minute. Please save your work now."

I tried running safe mode and disconnecting it from the internet, but the errors keeps popping up causing the PC to restart before I could even back up any of my files.

This is my sisters Machine and it has been run for a while with no anti virus protection.
Iam unable to start windows fire wall
Unable to down load windows update
unable to start Windows defender.

Ran malware bits and a few items were caught

re-boot isue started when i was able to load window esentail security
it showed 2 installer infections and a 1 Trojan Infection.
But because of short time before reboot essential does not have tome to finish.

I can not get auto restart to disable .

Start up in safe mode - still loops to restart.

I had used MSconfig to close startup programs and now i am not able to get msconfig to start up.

Machine is a -- Dell, Inspiron 530S - Windows Vista SP1 - 64 bit system

Following other you have helped I have run a few of the requested steps.

With Flash Drive Run - Farbar Recovery Scan Tool x64 ,, using Scan and services , info below
---Scan ---

Scan result of Farbar Recovery Scan Tool Version: 02-09-2012 03
Ran by SYSTEM at 02-09-2012 17:27:23
Running from D:\
Windows Vista ™ Home Premium Service ... Read more

A:Vista Critical Error Restart Loop Windows keep restarting showing same erro message everytime

Greetings And Welcome To The Forums!!My name is Gringo and I'll be glad to help you with your malware problems.I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of usPlease do not run any tools unless instructed to do so.
We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.
Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.
Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.
A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.NOTE: At the ... Read more

53 more replies
Answer Match 70.98%

Hi, im trying to access my User Accounts but i get an error saying "Windows cannot open the User Accounts Control Panel"...thats all...please HELP ME!!!

A:Windows XP User Account Error!!

The file needed to open the User Accounts applet is nusrmgr.cpl located in the Windows\System32 folder.

It may have gotten corrupted but you can extract a new one.

1. Go to Start>Run, type in "msconfig" (without the quotes), click OK.
2. On the General tab, click the "Expand File" button.
3. The "File to restore" is nusrmgr.cpl
4. "Restore From" either your Windows XP CD or the I386 folder on the harddrive (if it's there); either type in the path or use the "Browse To..." button
5. "Save file in" C:\Windows\System32 - either type in the path or use the "Browse To..." button
6. Click the expand button

See if the User Accounts applet will then open.

3 more replies
Answer Match 70.98%


Well yesterday my laptop was working fine, i left it going with internet open..ect as i went to have a shower
when i came back it was closed and unplugg and my fathers girlfriend who does the cleaning unplugged it and she didnt shut down properly and now she's in denial as things aint working, anyway enough of that

when i turn computer on everything is fine up untill i go to log in, it takes soooo long atleast 5 mins to log in, once logged in its not my account, it says it has logged me into a tempory account and that files i create..ect will be removed once logged off.

When i search for my files..ect they are found just i can only access them through my computer..users.. ect.

Ive tried to do system restore upto the start of this month and it doesnt work, iv treid many other dates but it doesnt work?!

Need help would like everything to just be normal again, same desktop, files where they normally are...ect

thank you if you find the time to help


Mr Hes

A:Solved: User Account Error

You are probably going to have to create a new User Account (profile) for yourself and abandon the old one.

Here are some instructions:

Follow the "my computer is in a workgroup" instructions.

3 more replies
Answer Match 70.98%

Hi, I'm still new with Windows 7. I downloaded the "Absolute uninstaller" here in the forum (got the link from here). Now, I'm cleaning my laptop, uninstalling those that are not familliar and usable. Now, I'm having a big problem, because, my anti-virus is not anymore working, the folder is still there and the icon. I tried to delete the folder but I'm getting an error that I need permisssion of the administrator, BUT I AM THE ADMINISTRATOR!

I remember deleting MS C++, because I thinking that I'm not a programmer, why would I keep that. Is that the reason why I'm having this big problem?
I saw MS C++ displayed on the lists of applications when I ran the "absolute uninstaller"

I noticed that user profile was added, I don't know how did it happened. My friends advised me to system restore but I'm worried b'coz it might delete the newly useful installed applications I downloaded.

I don't know how to fix it. Please help me guys!

A:Error in User Account Profile! Help!


The MS C++ will no doubt be used by other applications requiring those runtime files so deleting them was a bad idea

As for your Antivirus, try re-installing it to see if it'll allow uninstallation from the Windows 'Remove Program' option in Control Panel.

By 'User Profile' what are you referring to? Every computer has/needs a user profile to function. Is it a new user created?

4 more replies
Answer Match 70.98%

This has happened for as long as I created my account on my xp computer. I just ignored it all the time but now it's getting very annoying. When I log on, a message pops up before my profile loads. It says:

"Windows cannot load the user's profile but has logged you on with the default profile for the system.

DETAIL - The configuration registry database is corrupt."

And it has a 30 second timer before it automatically loads the profile. How do I fix this?

A:Error when loading user account

Under User Profiles reset the rights to your user profile folder.
Login as an Administrator
Go to System Properties - User Profiles - (select the profile that does not work)- select copy to - select the folder that represents the profile of the user you selected. This should solve the problem.

6 more replies
Answer Match 70.98%

Hi all,

I have a standard administrator account in my name in C:\user and a guest account and both accounts are working fine.Now when i try to create a new local account say "test",i cant log in to that account and gives me error "User Profile Service failed the sign in.User profile cant be loaded"

I get the same error if i create built in administrator account using "net user administrator /active:yes" and then try logging into the administrator account.

I tried to follow Brink's tutorial about fixing corrupted user profiles but in regedit i cant find the SID with .bak extension and such.

I have no clue what to do next.


A:Creating new user account error

Hello dreamer,

Unfortunately, a user's profile is not created until the first time you are able to successfully sign in to the account.

You might see if doing a system restore using a restore point dated before you started getting this user profile error to see if it may help.

If not, then you may need to refresh Windows to fix it.

1 more replies
Answer Match 70.56%

Win 8.1
Switch to a Microsoft account on this PC
The password you entered is incorrect. Try again.

Can make the password visible, it is correct. Running no version of webroot. Restore the computer to a time when the password worked, it never has even though it is correct for signing into my account on the micro website. Changed my password and still no success.
Any help appreciated.


A:Microsoft signin password error.

After some searching I googled if it was possible to sign my PC into a microsoft account from Holland and got no clear answer ( I just noticed there is a little badge by my post so you can see where I am from). I ran the account diagnostic and it wanted to configure my LAN, my internet is working fine and I dont want to mess it up by making changes if possible. I hate troubleshooting connection problems The report said proxy settings were not fixed and root causes were detected, but the issues found were not present.


BTW this is no urgent problem, I just couldn't sign onto xbox with my PC and wondered what the problem could be.

7 more replies
Answer Match 70.14%

Hello all! I am working on a Sony VGN-NR160E laptop with windows vista home premium with service pack two.i made a new user account, and i am getting these " windows explorer has stopped working" on every couple restarts or log offs, and about a month and a half ago, i did a system recovery from the recovery dvds that i made when i bought the computer. i suspect it could be A Faulty Hard Drive or RAM. When i went into event viewer, it said that the program that crashed was "explorer.exe" and the file that caused it (i guess) was "ntdll.dll". What can i do to get rid of this problem for good??

A:Error with vista making user account


2 more replies
Answer Match 70.14%


ok my computer has recently been displaying an error message when xp is starting up : 'some of your disks need to be checked for consistency Checking file system on C: the type of the file system is FAT32.'

It then goes on to to start a disk check.

After that has finished, It then takes me to the user account login. I click my name and enter my password, but it gives me this message : 'The system cannot log you on due to the following error: The specified domain either does not exist or could not be contacted'

Whats wrong?

A:Windows XP FAT32 & User Account error.

7 more replies
Answer Match 70.14%

First time user. I have read forums but have not found exact problem I have.
I have a Dell with XP home sp2 just installed. When in myuser account I attempt to open a word document it starts and fails with error "Microsoft word has encountered problem needs to close" (send / don't send) and closes. I have other user accounts and word works fine on them. I have tried reinstall and repair of word program but still no fix. I think it is in the user account area but not sure how to correct problem. I would just delete that account but think there might be other problems that may pop up. I have uses Spybot and Ad Aware SE have NAV2002 with live updates.

Thanks for any help some could give.

More replies
Answer Match 70.14%

I Went On A Website To Download Something And This Anti Virus Thing Came Up And Made my computer Go Weird. Then I Deleted The Account It Originally Came From So I Tried To Name the Other One What I Wanted And It Said Unspecified Error. The Cursor Never Showed Up To Type It Acted Like A Blank Box. PLEASE HELP!!!!

A:Unspecified Error When Changing My User Account Name

Sounds like a possible malware infection. Go here:

Download HijackThis, install using the default settings, and launch the program.
Click "scan and save a logfile."
DO NOT HAVE IT FIX ANYTHING YET! Most of what it finds will be harmless or even necessary. Copy the ENTIRE text of the logfile and close the program.
Paste the contents of the logfile back here in your next reply and wait for one of this site's malware experts to have a look at your log. They will provide you with further instructions.
You can use the "report" button to politely request that your thread be relocated to the Malware Removal/HJT forum.

In the meantime, you may wish to have a look at the "sticky" threads in the General Security forum:

1 more replies
Answer Match 69.72%

"User Profile Service failed the sign-in. User Profile cannot be loaded."

However, this problem is on the Administrator account, where I can't backup, change the type of profile, open the hidden administrator account or change the Default folder in C:\Users. The only other account on the computer is a regular user, which I frequently use.

I am completely stumped and need help. Any that can be provided would be appreciated.

More replies
Answer Match 69.3%

Using MBSA 2.3.2211.0 on a Windows 10 Version 1607 machine. I logon using my Microsoft user account ([email protected]) and I am getting consistently an Error 8646 on the Local Account Password Test for this particular account when running a scan.
Is there anything I can do to fix this error or exclude this account from the scan?
The scan also can't determine the Windows version "Computer is running Microsoft Windows Unknown" - any fix for that?

More replies
Answer Match 69.3%

Hi there,

We are having some difficulty with opening a network drive on Windows 7.

Recieve the error: "Logon Failure: user account restriction. Possible reasons are blank passwords not allowed, logon hour restrictions, or a policy restriction has been enforced."

This only happens if password protection has been turned on in the Network and Sharing Center. If it is turned off it works fine. The only problem is that it needs it be on so that other users cant access the drive.

What can we try to solve this issue. This is on Windows 7 Pro 32bit to connect on files on Windows 7 64bit. (May this be an issue?)


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Answer Match 69.3%

Hello. I have access to log onto the Administrator account on my computer, but I changed some settings in the Group Policy Object Editor for the sake of experimentiaton and knowledge gain. I unwittingly prevented myself from being able to access the basic user account. Even though I have access to the Administrator account, I still require access to the basic user account for reasons I will not be discussing in this thread. Every time I try to log on, an error message states that "Windows could not connect to the Group Policy Client service. Please consult your system administrator." I notice that every time I log into the Administrator account, a diologue box appears stating that the system "Failed to connect to a windows service. Windows could not connect to the Group Policy Client service. This problem prevents standard users from logging onto the system. As an administrative user, you can review the System Event Log for details about why the service didn't respond." I checked the Event Viewer, and it tells me that there is an error. The source for this error is labelled as "Microsoft Antimalware" and given the Event ID 2001. If I go to the "Details" tab, no GUIDs are displayed. I honestly had no idea that something I did would've caused all this to happen. Please help me get my standard account back. Thank you very much for your patience.

A:Error when trying to log onto basic user account Windows 7 Enterprise.

Hi protocolcode0, Welcome to Sevenforums.

There are two places to look in the registry:

1. HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services this path should contain gpsvc key (a folder), which is responsible for service parameters and configuration. You do not touch anything here - just check that the key exists.
2. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SVCHOST This is the most important path you should look into, as it must contain the keys and values referred in the key #1. Below are descriptions what must be present there.
There must be Multi-String value called GPSvcGroup. You should create multi-string value named GPSvcGroup and assign it value GPSvc.
Next, you must create a key (a folder) and name it GPSvcGroup - this key normally should be there.
Then open newly-created GPSvcGroup folder and create 2 DWORD values:
a. First called AuthenticationCapabilities and you must give it a value of 0x00003020 (or 12320 in decimal)
b. Second is called CoInitializeSecurityParam and it must have value of 1.

Once you complete all steps above, reboot the computer and the problem will be fixed.

2 more replies
Answer Match 69.3%

I've a strange problem with my NetBook running Win7 Home, 32-bit. It had two user accounts (both admin) one for me and one for my wife.

For the past few months when my wife logs into her account it would run very slow. However my user account didn't have that problem. To fix this, I've deleted my wife's user account and created a new one.

When I login using the newly created user account, I get a bunch of "Windows can't open file" dialogs for ie4uinit.exe and several others.

Assuming that there might have been a malware, I've downloaded Malwarebytes and ran a full scan. After running for an hour, it returned with no malware.

More details: At some point I've also upgraded from IE8 to IE9. Uninstalled an unknown program PlayItAll media player.

Any help/direction is well appreciated.

Thanks in advance.

A:Login for the first time under new user account throws error

What anti-virus are you using?
Have you tried SFC /scannow?

9 more replies
Answer Match 69.3%

Randomly --- The LSASS.EXE error/worm/whatever issue started occurring. Upon start-up, the error message would pop-up and the computer would reboot in 60 seconds. I am able to stop it by using the command prompt (shutdown.exe -a). That's about as far as I've gotten though.

I was also able to scan it on and it was declared to be free of malicious software (yeah, right).

I have the following symptoms...

- Since this error started occurring, the computer boots in a different manner (i.e. my visual settings don't have that same bubbly 'XP' look as they did before --- it looks like safe mode but isn't (???)). When I'm in this mode, I cannot shut down. I click start and the only option is 'log off' which usually takes 15 minutes to do. When I do boot in safe mode, the same thing occurs if I log in as my account (not the default admin account that is available in safe mode)

- While in safe mode, I was able to run some of my Norton anti-virus/spyware, etc. but it's all out of date I decided to search for lssase.exe and found several occurrences of it. I deleted all but those found in windows\system32\etc.....not that that's probably very effective.

- Also, I'm having user issues...I tried to use system restore and received a message stating that I didn't have the authority and had to contact the administrator (even though my user name is administrator). In safe mode - logged on as administr... Read more

A:Lsa Shell - Continuous Reboot/user Account Error

5 more replies
Answer Match 69.3%

Randomly --- The LSASS.EXE error/worm/whatever issue started occurring. Upon start-up, the error message would pop-up and the computer would reboot in 60 seconds. I am able to stop it by using the command prompt (shutdown.exe -a). That's about as far as I've gotten though.I was also able to scan it on and it was declared to be free of malicious software (yeah, right). I have the following symptoms...- Since this error started occurring, the computer boots in a different manner (i.e. my visual settings don't have that same bubbly 'XP' look as they did before --- it looks like safe mode but isn't (???)). When I'm in this mode, I cannot shut down. I click start and the only option is 'log off' which usually takes 15 minutes to do. When I do boot in safe mode, the same thing occurs if I log in as my account (not the default admin account that is available in safe mode)- While in safe mode, I was able to run some of my Norton anti-virus/spyware, etc. but it's all out of date I decided to search for lssase.exe and found several occurrences of it. I deleted all but those found in windows\system32\etc.....not that that's probably very effective.- Also, I'm having user issues...I tried to use system restore and received a message stating that I didn't have the authority and had to contact the administrator (even though my user name is administrator). In safe mode - logged on as administrator - I tried to use system restore and kept getting the "system res... Read more

A:Hjt Log: Lsa Shell - Continuous Reboot/user Account Error

Hi iheartmycomputer and Welcome to the Bleeping Computer!I dont see much from the HijackThis log so lets look a bit deeper!Download WinPFind: Click the Zip Folder and Select "Extract All"Don't use it yetReboot into SAFE MODE(Tap F8 when restarting)Here is a link on how to boot into Safe Mode: the WinPFind folder-> Doubleclick WinPFind.exe and Click "Start Scan"It will scan the entire System, so please be patientOne you see "Scan Complete"-> a log (WinPFind.txt) will be automatically generated in the WinPFind folderRun MSCONFIG and enable everything in the startup area. To get to MSCONFIG, click on Start -> Run -> type in MSCONFIG -> click OK!Under the "General" TabMake Sure "Normal Startup-load all device drivers and services" has a green tick by itClick Apply->Close->Follow the Prompts to RestartRestart Normal and Download and Save Blacklight to your desktop:Double-click blbeta.exe then accept the agreement, leave [X]scan through Windows Explorer checked, click > scan then > nextYou'll see a list of all items found. There will also be a log on your desktop with the name fsbl.xxxxxxx.log (the xxxxxxx stand for numbers).Copy and paste this log in your next reply. Don't choose the rename option yet! I want to see the log first, because legitimate items can also be pres... Read more

1 more replies
Answer Match 68.88%

From a few minutes, I have a new problem with Win10 post Anniversary Update.
I have just one account on my PC. I checked netplwiz and other stuff to be sure, but there is only one, mine, as administrator, and nothing more.
Now for some reason, Win 10 on startup login screen shows 2 account, and it says an error message about wrong name and password, and I have to manually insert password...and it works.
Both accounts have same name and same login user and password. But one is with generic pic, and the other one is with actual pic of my image. Both accounts works in the same way with same programs and other.
Why happened this? How can I remove this generic account if isn't in my account control panel?
Can be related to this?

More replies
Answer Match 68.88%

Whenever i login to my Windows XP account, i get the following error message...

This only appears when I login, it does not appear on any other accounts.

I have Windows XP Media Center Edition with up-to-date virus (Norton) and spyware (SpySweeper) definitions.

Any information you need to help me I will gladly give you.

Thanks a lot,

A:Error message upon Windows account Login

16 more replies
Answer Match 68.88%

I have just created a limited user account on my win xp home with no password for the children in the house. When I switch over to their account I get an error message I do not understand. There is a series of 4 popup error windows. I click ok in each window as it is the only option available.

(First error popup)
Can't open service control manager
(I click ok)

(Next error popup)
Can't open driver service
(I click ok)

(Next error popup)
Can't open driver service
(I click ok)

(Next error popup)
Can't load AsmiHwIo.dll
(I click ok)

After the 4th and final error popup window it seems that everything is running fine but I am not so sure. Can anyone help me resolve this issue?

A:Weird error message on limited account

I believe this error is caused by a bug in ASUS Probe (I am guessing you have an Asus motherboard...). In an adminstrator account you need to go to Add/Remove programs in the control panel and uninstall ASUS Probe. If you wish to use it with all acounts get the latest version here...

2 more replies
Answer Match 68.88%

Hi everyone. I use Incredimail and just today I'm getting an error message saying IM has caused an error in USER.EXE and shuts down. I can't reply to letters, start new ones or open any. Please help!! I'm using Build 1482.

I've uninstalled, reinstalled, uninstalled and reinstalled a different version, rebooted my comp. Nothing's helped.



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Answer Match 68.46%

I'm trying to transfer the data from my administrator user account (C:\Documents and Settings\Owner) to a new administrator user account (C:\Documents and Settings\Erick). But, when I try to paste the data from the Owner folder to the Erick folder, I get an access-denied error for some folders during the transfer process. I tried using the XP Home Safe Mode Administrator account to perform this task, but same result. How do I complete the data-transfer process?

A:Access-denied error trying to paste data from a user account to another.

6 more replies
Answer Match 68.46%

A trojan slipped past my AV (f-Secure) yesterday from a zip file. It recognised and cleaned it after it was extracted, but it appears to have done some damage even though not run.

Most of my desktop icons were missing, and the Favourites folder was empty, so I rolled back with System Restore, which brought back the desktop icons, but opening Photoshop CS5 results in:

Runtime error.
This application has rewuested the Runtime to terminate in an unusual way.

Premiere Pro CS5 is freezing at the Splash screen. Everything else appears to be OK.

The disappeared desktop icons had me wondering if it was a User Account issue, so I created a new Admin account, and sure enough, both Adobe apps worked fine from the new account. Switching back to the original account returned the problem.

It would obviously be useful to know what the trojan was, but I have search f-Secure for a log without success. I am also wondering if the trojan has created a remote gateway to the affected User Account.

I huess I could switch everything to the new account, but it would be good to fix it.

BTW I have tried running SFC/SCANNOW and it found no problems.

Can you guys help? I assume my system specs appear somewhere have spent 10 minutes entering them when I registed.

A:Runtime Error - Limited to one user Account after trojan attack.

It sounds like you received an OS 2012 Trojan. They hide all user files and move files around so you are unable to access the files. A system restore probably was not a great idea since it may make it difficult to fix the problem. The typical fix is to download and run the Fakerean removal tool to remove the virus and return files and settings for users. See if it will still work.

4 more replies
Answer Match 68.46%

Hello, I am trying to change the permission settings on my user account folder. When I clicked properties, and then the security tab, I discovered that there is an unknown user that has full control over the folder. I, being paranoid and picky about my computer, tried to delete this user from the list in the security tab, and after the changes were applied throughout the folder, I noticed some desktop shortcuts were deleted, and I don't really know what else I could have messed up.

I tried a system restore, but that didn't even touch my user folder.

The Account name was "Account unknown <some long random string>"

There may be nothing wrong, and the paths that the shortcuts followed may have been altered when I made a change to the security settings, deleting the shortcuts. But I still would like to know where this unknown user came from, and what control it potentially had. This is a private computer, on a private network, and contains one and only one user account.

I'd appreciate any clues as to where this mysterious account came from.


Edit: Hey, I mentioned an error message in the title. This came up after applying deletion changes throughout the directory. It just said that I should undo any changes that I may have made on accident.

A:Unknown user account deletion bringing on error messages.

shortcuts havn't been deleted. They are just invisible because you don't have access.

3 more replies
Answer Match 68.46%

While configuring my Microsoft exchange account on Lumia 730 am getting error reason: "We weren't able to apply security policy that's required by <ServerName>. error code: 86000C29. does any one has solution for this?

A:Configuring MS Exchange Account on Lumia 730: how can I fix an error message?

I am having the same issue. It used to work though until I resetted the phone...

2 more replies
Answer Match 68.46%

I can't logon to my user profile as the administrator!





A:User profile error message

Hello Ernie, and welcome back to Vista Forums.

This may be able to help you fix this error.

The User Profile Service failed the logon. User profile cannot be loaded.

Hope this helps,

3 more replies
Answer Match 68.46%

I have reinstalled a server which was down and I want to join it to a domain where it was at first. Its coming up with "user already exists" error message

A:User already exists error message

Question,are you adding it to a domain, or creating a user account?does the error message provide any more information...

2 more replies
Answer Match 68.46%

I've been trying to upload Google Documents and have only just recently been unable to. I am receiving a "570 User Identification" error message. It is the only time I get it. I've tried in different browsers (IE8, Firefox, Chrome) How do I fix this issue?

A:570 user identification error message

I have also just tried to do it on another computer and am getting the same issue...guess then it's not computer related, but a Google problem then?

1 more replies
Answer Match 68.46%

Recently my mother tried logging onto her username and the computer would not let her. It said something about not being able to find her personal profile. So I logged onto my username, which is the administrator, and tried going into USER ACCOUNTS to find out what was going on. However, when I double clicked on USER ACCOUNTS, this error message popped up:

The NTVDM CPU has encountered an illegal instruction.
CS:d369 IP:0193 OP:63 74 69 6f 6e Choose 'Close' to terminate the application.

I have no idea what this means or how to surpass it. My computer does have its share of problems, however this is very new. If you need any further information to help me, please be very specific for I do not know a whole lot about computers, but I do know some.

Thank you!

A:User Accounts Error Message

1st thing I would do is close the app and reboot the computer. That just might fix things. If it does not, then scan for viruses.
Has any applications been deleted from the machine recently? If it's not a virus it sounds like something is missing.

1 more replies
Answer Match 68.46%

For the past few weeks I've been getting the following ERROR MESSAGE when I log in to my laptop running Windows 7. I'm not sure how to determine what program/application is issuing the message. Any suggestions?
At least one component is missing. Try reinstalling the application. If the problem persists, contact our technical support (0010). Window Title: Error The Only Button in this error message window/dialog is OK.

Thanks for your assistance... ...Mike

A:Error Message after User Login

9 more replies
Answer Match 68.04%

Try this link:

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Answer Match 68.04%


I am looking for some help please !

I am struggling with a family computer that i think may have been shut down during an update ?

It is a Intel Pentium 4 2.93 with 512 MB running Windows XP Home Edition with SP3.

Currently when you start up the computer it is going to the logon screen with the logon name filled in as the 'name of the computer' and asking for the password. No user account has ever been setup since the machine was purchased many years ago.

If you just click ok without a password it carries on with its startup until you get to the desktop when it pops up an error message :

Explorer.EXE - Application Error
The application failed to initialize properly (0xc0150002). Click on OK to terminate the application.

If you click ok you then get left with just the desktop, no icons or start bar etc. You cannot use ctrl-alt-del either.

I have the same problem with safe mode.

I can however get a command prompt if i log on to safe mode with command prompt.

I have tried running the recovery console and logging on as administrator and trying to do a system restore but the box comes up and just hangs.

I am not sure what to do next and any advice would be greatly appreciated ?

Many Thanks,


A:Windows XP error Explorer.exe 0xc0150002 and XP now asking for a password for a user account that has never been setup !

Worth a look, number of different scenarios seem to result in this error message.Louis

1 more replies
Answer Match 67.62%

Hi guys. Just done a clean install of XP. When I access User Accounts I get the following message:

Line: 4
Char: 1
Error: Access is denied.
Code: 0
URL: res://C:\WINDOWS\system32\nusrmgr.cpl/nusrmgr.hta

I've never had it before. I can still access User Accounts but this is a bit annoying. Any ideas?

A:Solved: User accounts Error message

Sorted it.

1 more replies
Answer Match 67.62%


It appears i can no longer access the User Accounts menu in the Control
Pannel. Whenever i double-click the icon, i recieve the following error

"The filename, directory name, or volume label syntax is incorrect."

This also opens Notepad - which has no text in.

Is there a way i can correct this problem?

I am running Windows XP Home - Service Pack 2.


A:User Accounts Error Message when opening.

I would first scan for a virus and then post back a HiJack this log.

1 more replies
Answer Match 67.62%

Anyone have any idea how to get rid of this 'user intervention required error?

A:printing error message 'user intervention'

That can be from a number of causes, from out of toner/ink, out of paper, unplugged or simply "off line" setting.

To resolve the off line one, right click on the default printer icon and un-tick "use printer offine"

It really would have helped to know the printer make/model though.

1 more replies
Answer Match 67.2%

I've had this problem before, except it was almost a year ago and on a different computer. I'm getting a yellow triangle in the system tray and a message about a "critical system error". It then gives me a bs paragraph about a trojan infection and lists 3 spyware removal programs I should download. Windows Defender is useless against this, and spybot S&D can't remove the infected files.

This is in Vista 32 bit

Here's a hijack log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:25:02 PM, on 3/24/2008
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16609)
Boot mode: Normal

Running processes:
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Elantech\Ktp.exe
C:\Program Files\Motorola\SMSERIAL\sm56hlpr.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\Protector Suite QL\psqltray.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page =
R1 - HKLM\Software\Microsoft\Internet E... Read more

A:Solved: "Critical System error" fake message, Defender not working

16 more replies
Answer Match 67.2%

On bootup I receive the error message "Critical Status-the Raid 1 array needes to be duplicated to ensure data consistancy." When I try and "Duplicate Now" it starts and then I receive another error, "Duplicating error!! The array is not functional."
If I ignore the error message and continue to boot the system (XP Pro) it cotinues to boot normally. This happens every time.
My question is: Should I try on bootup to remove the Raid array and then reinstall the array to clear the problem and in doing so, would I lose or cause harm to my hard drive(s) data?

A:Solved: "Critical Raid 1" error message

10 more replies
Answer Match 66.78%

Mod Edit: Moved to proper forum ~~ boopme
Hi, I have a yahoo email acount, and every time I try to reply to someone or send out an email I get the following message: "Error code 475: Suspicious activity was detected on your account".
I have not sent out any bulk emails at all. I have not done anything different than what I have been doing for several years of having the account. At times the email will close out on it's own, and I keep getting a request from yahoo to change my email address.
The google chrome browsing experiences has been much slower as well. I get a stall often time when I am trying to go to a website online from search and from the address bar.
Does anyone have a solution to this problem?

A:Yahoo Email Account Error Message 475: Suspicious activity detected

It appears if you have web links to other sites in your email signature, Yahoo Mail will flag it.
Also, if you log in from a location different from the one you normally use, especially if it's outside your home country, or if you recently changed ISP providers, that can trigger it as well.
A third possibility is that your username and password have been compromised, and someone else is logging in and using the account to send spam.

1 more replies
Answer Match 66.78%

I just bought a new notebook with Windows 8.1 und do not manage to get the Mail program started.

I am using 8.1 with a local user only, I do not want to register with a Microsoft account.
I searched in a couple of forums, and then changed some settings via regedit (MSAOptional in HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System)

Now the Mail program is not asking for a Microsoft account any more and directly brings me to a start screen where I can enter a mail address and password. However, when I enter my gmail address and pw, I get an error message 'We cannot find settings for [email protected]'. I also tried to go into the settings menu of the Mail programm (which appears on the right side of the screen>), but there are no options to add an account or similar.Does anyone know how to get the mail program running?


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Answer Match 66.78%

Thank you for the wonderful work you do!

I scan my computer with Uniblue (kinda got misled into buying only one third of the program--grrr....). Everyday there are 2 messages that I receive 2 of each time. I only seem to be able to copy and paste one at a time, so here is one of them:

The value PackagePath in HKEY_CURRENT_USER/SOFTWARE/Microsoft/MediaPlayer/Services/MediaGuide contains an invalid path C:/Documents and Settings/Owner/Local Settings/Temporary Internet Files/Content.IE5/3BIA03RL/media_guide_16x16[1].png
I have no idea what this means. Uniblue keeps "fixing" it and then it's back the next day with another similar, but slightly different message. Does anyone know what this means?

Thanks in advance,


A:scan results keep giving user error message

I forgot to add this info:
Tech Support Guy System Info Utility version
OS Version: Microsoft Windows XP Home Edition, Service Pack 3, 32 bit
Processor: Intel(R) Celeron(R) M processor 1.60GHz, x86 Family 6 Model 13 Stepping 8
Processor Count: 1
RAM: 1015 Mb
Graphics Card: Mobile Intel(R) 915GM/GMS,910GML Express Chipset Family, 128 Mb
Hard Drives: C: Total - 34357 MB, Free - 15038 MB;
Motherboard: Dell Inc., 0RJ272, , .9JT7WB1.CN7016669901UA.
Antivirus: Norton Security Suite, Updated: Yes, On-Demand Scanner: Enabled

1 more replies
Answer Match 66.36%

I have an icon at the bottom right corner of my screen indicating that I have "critical systems errors" and directing me to download spyware protection. Please help.


I have attached the extra.txt file to this message and copied the main.txt results of my system scan below:

Deckard's System Scanner v20071014.68
Run by kerri robinson on 2007-11-15 08:19:41
Computer is in Normal Mode.

Total Physical Memory: 503 MiB (512 MiB recommended).

-- HijackThis (run as kerri robinson.exe) --------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:19:43 AM, on 11/15/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)
Boot mode: Normal

Running processes:
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Common Files\Symantec Sh... Read more

A:"Critical Systems Error" message

Hello and welcome to TSF

Please subscribe to this thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant Notification, then click Subscribe.


Please follow all instructions and in which order they come,if you have any questions,please ask before proceeding.ts important that you follow this through until i give you the all clear,a lack of symptoms does not mean the infection is gone.


Please print out or copy this page to Notepad in order to assist you when carrying out the following instructions.



P2P - I see you have P2P software LimeWire 4.10.9 installed on your machine. We are not here to pass judgment on file-sharing as a concept. However, we will warn you that engaging in this activity and having this kind of software installed on your machine will always make you more susceptible to re-infections. It may be contributing to your current situation. This page will give you further information.


Click > Start > Control Panel > Add / Remove Programs and uninstall the following programs (if they exist):

Public Messenger ver 2.03 See Here
Viewpoint... Read more

7 more replies
Answer Match 66.36%

I having this problem with an icon in my bottom right task tray. When I move my mouse over it, it says "Critical System Error!", but when I click it, it opens up some site for anti-virus software ( I have ran numerous anti virus scans and nothing cam up, so I know I am safe, but this icon wont go away. Every once in a while, a baloon will pop up saying something about I need a malware scan, but when I click it, it opens up the site again. I tried restarting my computer, but it still shows. Is there an executable I need to delete or how do I get rid of it?

A:"Critical System Error!" Message

8 more replies
Answer Match 66.36%

If I try to sign into my Google account, Google Homepage,Google Calendar,Google Documents I keep getting this message. It only happens with Google sites, weirdest thing is my homepage is Google (works fine)but when I try to sign in I get the message. All other sites no problems??? I can access all on my laptop (same account) but not my tower? Any ideas?? Have added Google to allowed sites but no luck

The connection was interrupted
The connection to was interrupted while the page was loading The site could be temporarily unavailable or too busy. Try again in a few moments.
If you are unable to load any pages, check your computer's connection.
If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.

A:Google account signin problem

What browser are you using?
Clear your browser's cache and history!!

2 more replies
Answer Match 65.94%

Hi, so all of a sudden i get this error message whenever i try to open up any office app saying "Microsoft Office [program] has not been installed for the current user. Please run setup to install the application". Tried to reinstall but nothing works. i've done some research and it seems like this is a common problem but i can't find a fix. any ideas?
running office 2007 and Vista, by the way
thanks all

A:Office 2007 not installed for the current user error message

Most suggestions are to uninstall, delete some registy keys and reinstallLook at post #10 in this thread:

1 more replies
Answer Match 65.94%


I bought a second hand Satellite Pro M30. This one has the 1.30 Bios ... I would like to install the v1.70 bios.

I'm running Windows XP Pro SP3 and I tried first to update within Windows.
I got however the message "the user is not authorized to update BIOS".

This message is quite surprising since I have admnistrator privileges.

I read that one can use a diskette to update, but I don't have one ...

So, Is there a way to update the Bios with CD ?


A:Satellite Pro M30 - Error message: User is not authorized to update BIOS


I checked the Toshiba European driver page and found the BIOS 1.7 WIN version in the ARCHIVE area.

As you can see it's a BIOS Windows version and not a traditional BIOS version (trad BIOS can be updated using the diskette).
This Win BIOS can be upgraded only from running Win OS.

Anyway, I see you have installed the SP3. This could have a bad influence on the BIOS update.
So maybe you should try to update the BIOS without installed SP3?

Remove the SP3, download the right BIOS, unzip it correctly and then try to execute the BIOS update file.

_PS: If you notebook runs trouble free then a BIOS update is not necessary!!!_


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When user is trying to open appointments in Outlook 2003 receives message 'does not have enough permissions..' Apparently all permissions have been checked and all are ok. Does any know any other reasons why this may be happening. (This has started to happen since upgrading from Outlook XP to 2003)

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I bought a Toshiba T 135D laptop, and after a few days I worked with it, I changed something at users account and now it gives me this error "the user name or password is incorrect" at logon. I mention that I didn't introduced any password before.

Can you help me?

A:Sat T135D: "The user name or password is incorrect" error message at logon

> I changed something at users account
And how to help? Who knows what you have done there.

I can tell you that this is really bad situation now. Without right password you will not be able to start clean OS installation using HDD recovery procedure.

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Hi, I've read many threads about this and no concrete solutions have been provided. I am currently facing the error with my only administrator account (with no password)

I shall list the methods that I have tried already.
1. I am unable to use the method provided by Microsoft in You receive a "The User Profile Service failed the logon? error message as I am unable to log in into the administrator account, since a password is required, yet I do not have any password.
2. I am unable to boot into safe mode using F8 for some unknown reason. Not to mention, I lost the Windows 7 disc that I have.
3. Tried to enable to built-in administrator mode following the method stated here Built-in Administrator Account - Enable or Disable
Since I am using Windows 7 Home Premium, Options 1 and 3 are out for me. Option 4 is out for me too since I do not have the Windows 7 disc to open command prompt at boot. For option 2, upon typing "net user administrator /active:yes ", an error popped up, saying "System error 5 has occurred. Access is denied"

Currently, I am out of methods. Please help me to solve this issue as my administrator account has a lot of important documents. Thanks.

A:The User Profile Service failed the logon” error message

Hello Hermit, and welcome to Seven Forums.

If you like, you could use the method in the tutorial below to create a Windows 7 installation DVD/USB with. The note box at the top can help show you where to get an official ISO file to use to create it with.

Windows 7 USB/DVD Download Tool

Afterwards, you should be able to follow the steps in the tutorial below to hopefully fix the user profile error.

User Profile Service failed the logon. User profile cannot be loaded.

Hope this helps,

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When I open any word document on my PC, I get a message that a user called Student has the document open, would I like a copy...I am the only user and there is no documents open. I have tried logging off and logging on as another user and still get the same problem. I definately don't have it opened or in use anywhere on my system. I have tried control+alt+delete and checked if something is running and it isn't. I have gone to my administrator tools and checked the services and again, can't see anything. Does anyone have an idea of how I can fix this? Thanks

A:Error Message Opening Word Document Says that another user has it opened

search for delete all that show up. then try to open word.

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