Tech Problem Aggregator

can't delete Favorites in Edge Doesn't even want to delete

Q: can't delete Favorites in Edge Doesn't even want to delete

Running Edge and can't delete certain Favorites Doesn't even want to try Any ideas?

More replies
Answer Match 102.9%

I did a big cleanup of all my Favorites in IE11, then deleted all my Favorites/Bookmarks in Chrome and Firefox and re-imported them from IE11 to make sure everything is up-to-date, at least on my primary Windows machine.

I'd like to do the same in Edge but I can't find an easy way to delete all of my favorites at once. I can only see how to delete folders one by one, a tedious chore since I have a lot of folders. Is there any way to delete all Favorites at once in Edge?

Once that's done, I need to understand how the browsers sync with each other. To my surprise, IE11 on my main PC apparently synced folders from Chrome on my Android phone. I don't know if Edge and/or Firefox are doing the same but I'm trying to start fresh with that favorites folder I cleaned up in IE11 with a little help from AM-Deadlink 4.7.

A:Delete all favorites from Edge?

Hello Carnivore,

You can delete all favorites at once in Microsoft Edge by deleting all of the contents in the Favorites folder below.

Microsoft Edge Favorites - Add or Remove in Windows 10

38 more replies
Answer Match 100.8%

Edge is very inefficient on other respects.

A:Why can I not delete favorites from favorite bar on Edge broser?

Originally Posted by Windows Central Question Edge is very inefficient on other respects. on edge, on the top right side you have the option for history/favourites etc. click that, go to the favourites folder and right click the favourite and delete
If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.

2 more replies
Answer Match 78.54%

I have been working on a document for elementary math. I have developed ways to insert math problems, equations and pictures. I may have inadvertently changed something in the program to cause this problem. I know just enough about computers to royally screw things up.

If I highlight a sentence with the intention of deleting it and begin typing. Instead of deleting the highlighted sentence, my new sentence appears and just pushes the original to the right but doesn't remove it. Then, if I hit the keyboard delete, nothing happens at all.

I tried to be all smart and go into the Edit Menu and Tool Bars and check stuff. I don't even know what I might have checked or unchecked. I also did the fix and repair thing but it didn't fix this problem.
I called the tech support where I bought the computer and they told me to call Microsoft. So, I called Microsoft who told me to call the tech support where I bought the computer.

Now, I'm appealing to Bleeping Computer who has always solved my problems in the past.

A:Delete Button Doesn't Delete

Hiya Woolysheep8

Are you using MS WORD?
If so try this and let us know,thanx

Go to Tools menu
select Options
go to the General tab and uncheck
the "Help for WordPerfect users" and
the "Navigation keys for WordPerfect users" boxes.

3 more replies
Answer Match 78.54%

Hi, for some reason I can no longer use the Delete key to move files to the recycle bin, delete text, et cetera. I can still use Shift+Delete to permanently remove files et cetera, but using the Delete key by itself does not do anything whatsoever. This also doesn't appear to be a hardware issue, as using two different keyboards as well as the on-screen keyboard yields the same result. Using a program that checks for keyboard inputs, it also clearly shows the Delete key being pressed, but nothing happens.

Anyone know what is going on? I tried closing down any programs that could possibly interfere, for example programs that might use the Delete key for some shortcut or macro et cetera.

A:Delete key non-responsive, doesn't delete

Right click on the Recycle shortcut on your desktop and select Properties from the context menu.

Once the properties window appears, select the option named:
Don't move files to the Recycle Bin. Remove files immediately when deleted.

"OK" your way our of that properties window.

Use Windows (file) Explorer to delete the folder* named $Recycle.Bin

*If need be, set Windows (file) Explorer to show protected operating system files.

Open the Recycle bin's properties window again and select:
Custom size

"OK" your way our of that properties window.

You should now have a new folder** named $RECYCLE.BIN

You might need to refresh Windows (file) Explorer.

Hopefully, this rebuilt recycle bin will work for you. If not, then we have some more hunting to do.

3 more replies
Answer Match 73.92%

I've got new HP Pavilion dv6, running windows 7 and recently downloaded MSN 8. (It hounded me.)

When I go in to delete old Favorites, Right-click and select "delete," I get a message saying that the file is open in another program. How could it be, day after day? Is it "open" because it's in the history? Having trouble deleting history in 7 also.

I'm sure I'm alone in this, but I believe that they "improve" their services in order to frustrate me.


A:Cannot delete Favorites

Try deleting the files directly from the favorites folder C\docs & settings\YOUR USER NAME\Favorites

Delete the history - open ie go to the tools menu (top right) - Internet options - under browsing history, click delete

3 more replies
Answer Match 73.92%

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows XP Home Edition, Service Pack 3, 32 bit
Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 5200+, x86 Family 15 Model 67 Stepping 2
Processor Count: 2
RAM: 2046 Mb
Graphics Card: NVIDIA GeForce 6800 GS, 256 Mb
Hard Drives: C: Total - 38154 MB, Free - 21967 MB;
Antivirus: AVG Anti-Virus Free Edition 2012, Updated: Yes, On-Demand Scanner: Enabled
Trying to clean up my favorites in IE8, I entered the Oranize Favorites window. I found two folders that I wish to delete. When I try to delete them, I get an error message which says that the folder could not be deleted because it could not be found!

Is there some way I can delete these folders? They are not a problem, but I find it annoying that the system will not let me remove them from the Favorites listing.

A:Cannot delete from IE favorites

14 more replies
Answer Match 73.92%

All of a sudden ie in windows 10 will not let me delete favorite shortcuts in the favorites drop down window. It will start deleting them and after about 10 deletes it reinstall them at the bottom of the list. This also happens in the favorite's folder

More replies
Answer Match 73.08%

Tried clearing all history from Edge with all tabs closed, I noticed when trying to send a picture to someone on WhatsApp there were downloaded pictures I didn't want there.
I tried looking for the download a folder on my phone and on onedrive and it isn't there and only appears on WhatsApp. How do I delete the downloads folder? Thanks.

A:Delete pictures from edge on w10 mobile

Pictures you download from edge get stored in the SAVED PICTURES folder
Windows phone > Phone > Pictures > Saved Pictures
You can remove them from there

2 more replies
Answer Match 73.08%

Hello everyone,

I am using Windows 10 (Sadly) lol and I have noticed that some items are embedded into the operating system and was wondering how you delete them permanently.

Many thanks

A:How do you delete Cortana and Microsoft Edge?

You don't delete anything. You can either, simply not use those things especially Edge which only runs when you open it, or disable them as you can do with Cortana.

See here :

2 more replies
Answer Match 73.08%

i have msn and in my favorites list i can delete items but then when i log back online my favorites i deleted are back. How do i fix this??

A:Delete items in favorites

Hello and welcome to TSF

What are the pages that you are having problems deleting?

11 more replies
Answer Match 73.08%

I am using IE7 with Vista Home Premium. My problem is I cant delete favorites without them coming back. I have deleted them under my personal folder, on line with windows live favorites and everywhere else I could think
of. However sooner or later within a few hours they show back up. I uninstalled Windows Live One Care thinking it might be preventing them from being permanently deleted but that did not work. Is there a registry entry that controls it I could edit? I cant be the only person with this problem can I?

Any help would be appreicated.

Thank you, LTK

More replies
Answer Match 73.08%

ok when going under my favorites to try and delete items no longer used...there is a box with a red "X" in it and i dont see the compiled list so i can delete...can someone help me please---thnx in advance!!!

A:Solved: cant delete under favorites

msbioed said:

ok when going under my favorites to try and delete items no longer used...there is a box with a red "X" in it and i dont see the compiled list so i can delete...can someone help me please---thnx in advance!!! Click to expand...
Try clicking organize favorites. Then highlight the intended article and click "Delete".

1 more replies
Answer Match 73.08%

Every time I restart my computer, IE8 keeps adding the folders "Microsoft Websites" and "Favorites Bar."

Ages ago, if you deleted these pre-installed ones, they didn't come back unless you reinstalled the browser... if I remember right. (Been using Opera for so long.)

I just thought I'd try IE8 out, and it's... not bad... but it's also little things like this that I need/want to cure to keep it around.

A:IE8 Favorites and Folders That Don't Delete

Open up My Computer from your desktop.
Click on Drive C/Documents and Settings/your user name.
Go into the Favorites folder and delete from there.
You can also check in All Users/Favorites and if it's there, also delete.

2 more replies
Answer Match 73.08%


I searched your forum before posting. I did what the post told the last person to do, but it did not work for me. I am trying to uninstall a favorites folder. I only have one left. The order the folders go in is this: favorites, bookmark toolbar favorites, and music. I am starting a work at home job, and would like to have everything cleared before beginning so I can just have what they require me to have on IE. I usually use FF. I went to into documents and settings to try to delete the folder there, but it still gives me the same error message.

"Can not delete miscellaneous music. Can not find specified file. Make sure you specify correct path and file name."

I hope you can help.

Oh, I don't know if I should start another thread, but I wanted to know if there is a way to close the last tab. I can't find an addon for that. I would like to know if there are shortcuts like in FF to search for words on a page. Using ctrl F didn't do anything.

Thanks so much,


A:Solved: Can not delete favorites IE8

16 more replies
Answer Match 73.08%

Yesterday out of the blue some old pages from my favorites list reappeared.  I deleted these in the past and now they just showed up.  When I right click on them to delete them or go to organize favorites to delete them, they delete for a
few seconds, but then reappear.  I try again and again, but they just keep coming back.  The "favorites bar" in my favorites list does the same thing.  I have also gone to users/profile/favorites to try and delete them and they just
come back.

I've run multiple scans with my antivirus software and spybot software, but it didn't fix it.
Anyone know how to fix this or know what the problem could be?  I am not a tech guy, just an average joe, but can get around windows decently.
Thanks for your help.

More replies
Answer Match 73.08%

I am having this problem in Internet Explorer in Windows 8, but I have also had the same problem with IE in Windows 7. I have a favorites folder in my IE favorites bar that I cannot delete. When I right click on the folder in the favorites bar and left click delete, a window pops up with the following message:
Could not find this item
This is no longer located in C:\Users\MyName\Favorites\Favorites bar. Verify the item?s location and try again.
Try Again Skip Cancel
When I had this problem quite a while ago in Windows 7, I googled it and found a way to delete it that took several steps, including some cmd prompts but stupidly I did not save it a now I cannot find it.
Does anyone know the process to delete this? I have no idea why this particular folder that I named tech is giving me this problem. I have had no problem removing other folders from the favorites bar in IE, other than this one. Thanks.

A:Cannot delete favorite from Favorites Bar in IE

My best advice is forget IE & get
Better, safer & more secure.

1 more replies
Answer Match 73.08%

I upgraded to IE7 last week and I'm sorry I did. Maybe I just resist change but I'm haviinga hard time getting used to it. I had to open help to find the 'refresh' button!!

Anyway, I can't seem to delete the default favorites, the ones that Microsoft wants you to have, the MSN sites, and microsoft sites etc... Is there a way to delete them? I hate being held hostage by microsoft!!

Also, is there a way to uninstall IE7 and reinstall IE6?

Thanks in advance!

A:Ie 7- How To Delete Default Favorites?

To delete those pesky favorites Microsoft insists on including:

Open Favorites by clicking on the star icon on the upper left side of the toolbar.
RIGHT click on the item to highlight it. A menu box opens, choose DELETE.

OR from the toolbar Click on Favorites to open. Choose Organize.
Left click or right click on the item, choose delete.

As for reverting back to IE6, all you have to do in uninstall IE7.

I'm curious, just what is it about IE7 that you don't like?

2 more replies
Answer Match 73.08%

I Cannot delete favorite from Favorites Bar in IE it say no longer located in C/users Favorities I tryed everything can you tell me a fix please

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Answer Match 73.08%

Can't delete a Favorites shortcut.

I have some files I want to delete. One in particular is a Favorites shortcut explorer file that was backed up onto this computer from another one one my local network.

No I want to clean things up but I can't delete the file. It says that Windows can't find the file and that it may already been moved or deleted.

How can I delete it?

A:Can't delete a Favorites shortcut.

Reboot to safe mode the open internet explorer and click on favorites / organize favorites. Then click on the folder and in the other pane hijglight the shortcut in question and select delete..

3 more replies
Answer Match 72.24%

is there a way? I need to delete some old bookmarks no longer active.

A:cant delete saved bookmark in edge browser

Hello Pathfinder,

You should be able to delete them using OPTION TWO below.

Microsoft Edge Favorites - Add or Remove in Windows 10

1 more replies
Answer Match 72.24%

Does anyone know how to delete all saved passwords in Microsoft Edge either using a bat file or reg key. Looking for a way to protect users in public computer classroom. Thanks

A:How to Delete All Saved Passwords in Microsoft Edge w/ bat or reg key

Use this tutorial ..... Option One.

Microsoft Edge Saved Passwords - Manage in Windows 10

1 more replies
Answer Match 72.24%

Hello, so I've been using Microsoft Edge since it came out on Windows 10, imported my favourites no problem. However every now and then I open Microsoft Edge to find that it has deleted all my favourites and I now have to re-import them. It's annoying because the favourites I'm importing are from over a year ago and they have changed, and this is like the 3rd or 4th time this has happened since it came out.
Has anyone experienced this or does anyone know why this is happening and how to fix it?

A:Why does Microsoft Edge automatically delete all my favourites without asking?

First, consider it is windows. Windows does a lot of strange things which means you always need to have a backup.

1 more replies
Answer Match 72.24%

how do i delete favories fom browser with touch screen?

A:How do I delete a favorite from my favorites list on the Tou...


Your post/thread has been moved to the following forum for better exposure: Desktop Video, Display and Touch

You can find your post/thread again by using the following URL:

If you have any questions please feel free to send me a private message.

Thank you and have a great day!

1 more replies
Answer Match 72.24%

Recently I have been unable to delete favorites.  When I try to delete a favorite it appears to be gone, but it returns at the bottom of the list within 1 - 2 minutes.  If I rename a favorite, it does keep the new name, but it reappears at the
bottom of the list as well, and if I move it to a sub folder, the move works, but a copy again reappears at the bottom.  I have tried downloading and running Microsoft's Security Scanner and it found no problems.  The second suggestion on the MS
site was to reset IE.  That did not work either.  I the called MS support, and they told me I have done everything they can think of doing, but for just $99 they can fix the problem.

More replies
Answer Match 72.24%


Then I also tab sticking up by that showing what website I'm on - don't like that either - I have 4 levels of bar and that is too much, way too much!


Are you just referring to the favorites bar and the search field? You can disable tools bars, search bars, etc by right clicking in the bar area and unchecking anything that's turned on.

1 more replies
Answer Match 72.24%

My ie "favorites" bookmarks are endlessly duplicating and cannot be deleted.  Is there any way to save my bookmarks and get rid of the copies?   

A:Duplicate ie favorites files - cannot delete

Click start, run, type %userprofile%\Favorites and press enter. See what's going on in there with Windows Explorer.

13 more replies
Answer Match 72.24%

I'm running Vista Business x64 which came with my PC. From my old PC which was running XP Pro x32 I copied over my Favorites and all has worked OK for the last 8 months. On my old XP system I renamed the browser links folder to "_IE Links" which is what I copied over to my new system. I've always had the latest IE browser installed on my system and since the release of FireFox I've always had the latest installed and primarily use it as my browser. I also have multiple PC (WinXP x32, Vista x32, Win7 x32). The big challenge was keeping the browser favorites in-sync so I installed Xmarks as an add-in for FF and IE. This worked great until this week and I noticed that Xmarks had a sync issue. I started to look into the problem and discovered that in the Favorites folder I had two folders for "_IE Links". Looking at the entries in Windows Explorer the names look to be the same. If I opened the first it only had one folder in it thus I knew that this was not valid, looking at the contents of the second everything looked ok and when I use FF or IE they show the correct list of bookmarks. When I attempt to delete the first "_IE Links" (the bad one) Windows Explorer goes through the motion of deleting the folder but it remains listed. I also tried deleting it in Safe mode but got the same results.

Any idea how I remove the bogus "_IE Links" folder and its contents of one folder?

More replies
Answer Match 72.24%

It wont let me detele multiple favorite sites I saved at one time, saying I dont have permissions. I go to properties for each link and it says unable to display current owner and wont let me change it.

More replies
Answer Match 72.24%


I have searched in vain for a way to delete all of my Favorites from IE9.

Can someone please tell me?


A:How do I delete ALL Favorites in Internet Explorer 9

Go to My Computer > C > Users > [your username] > Favorites. Click any file or folder in the favorites folder, press CTRL+A, and then press the delete key. Make sure to empty your Recycle Bin.

9 more replies
Answer Match 71.4%

hello. I am trying to delete a few favorites that I am no longer interested in, yet I cant seem to delete them, because they just reappear the next day. Can you help?

More replies
Answer Match 71.4%

I cannot delete these websites from my favorites list on the explorer bar. They all come from

A:cannot delete porn websites from explorer bar favorites

how do I erase porn websites off my favorites list. I have tried and the keep coming back. They are from

2 more replies
Answer Match 71.4%

I run Windows * and installed the Discovery Tv Channel Tile from thw Windows 8 store. Well, at the end of the tile it showed I could make a Favorites List from the Discovery Channel. Mu problem is that the clips I don't like I can't delete? I have tried everything including "Unfavite" the clip and they still won't go? What is the secrect to getting this taken care of. Please help.

Many thanks​

More replies
Answer Match 70.98%

I delete the the User folder accidentally(who knows what I were thinking about at that time).

Anyway, then my left navigation panel becomes like this:

I can not put any shortcuts into this folder, or create a new one.

Another problem is, when I go to the User folder, under my account, there is also a Favorites folder.
I can create a shortcut here, but these shortcuts will not appear at the navigation panel.

A:Some problems about Favorites after accidently delete the User folder

Your attachments (3 should be there) are invalid, those are not visible.

Try Option two of User Folders - Restore Default Location .... there are some registry files there. Download those and merge those all. Follow the next steps. See how it goes.

If it does not help, Run SFC /SCANNOW Command - System File Checker

If it fails to do anything, too, then you should opt for a Repair Install.

2 more replies
Answer Match 70.98%

I need to know how to delete items from the start buttons favorites and historys list. I tried clicking start,entering text into the search field, and right clicking that item,but deleting it isn't an option.The items i'm talking about are the the internet ones,not recent documents,etc. Please help me. Thanks so much and enjoy your holidays.

More replies
Answer Match 70.14%

When I open Edge it opens to a blank start page & usually below I see weather time etc & customize & now I cant see anything. I went to Microsoft site & did everything it says. I also noticed browser slow also & not displaying many things on sites. I did a Internet Explorer reset also but that Browser works fine. I am using Google Chrome now & no issues but can't seem to get Edge working right. Also in Edge if I go to settings i cant clear browsing data.

This Below form Microsoft Site:


Thank you for posting your query in Microsoft community.

I know how this concerns you and I?ll help you out with this issue.

Let?s run the app troubleshooter and check if it helps.

Method 1: Run Windows App troubleshooter.

Let?s run the app troubleshooter and check if it helps.

If issue persist, I suggest you to try method 2.

Didn't work says no issues ..

Method 2: Reset the Microsoft Edge
I would suggest you to Reset the Microsoft Edge and see if it helps.
Note: Resetting the Microsoft edge will remove your bookmarks and History.
Follow the instruction provided below and check.
a. Navigate to the following location:
C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe b. Delete everything in this folder.
c. Now press Windows key and type Windows Powershell in search box.
d. Right click on Windows Powershell and select Run a... Read more

More replies
Answer Match 70.14%

Is there any way to permanently delete these vista folders:



A:permanently delete vista folders: Contacts, Favorites & Searches

Im not sure you can delete them but you can make them invisible, empty at shutdown and a few other things by using the group policy editor.

1 more replies
Answer Match 69.3%

Since installing the November Windows 10 update (11/17/15) none of my favorites are being stored in the default Edge folder. While in Edge the favorites are available but when I go to the default folder they are not listed. Is there another location they may be being saved or has my default location somehow been changed? My AppData folder shows a creation date of 11/17/15 with no modifications being made in favorites since that date.

A:Microsoft Edge Favorites not in default folder but availalbe in Edge

Hello mongands, and welcome to Ten Forums.

Microsoft Edge Favorites - Backup and Restore in Windows 10 - Windows 10 Forums

Microsoft Edge Favorites - Add or Remove in Windows 10 - Windows 10 Forums

Starting in in Windows 10 Insider Preview build 10565 and Windows 10 TH2 version 10511 build 10568, your favorites and favorites bar in Microsoft Edge are now stored in an ESE database file in the DataStore folder at the location below.


0 more replies
Answer Match 68.04%

I have lost all my Favorites in Edge. I have recovered a copy of the desired Favorites and have placed these favorites on my desktop as a file folder. The file structure has all the folders, and within each folder, the links to all the favorite websites. I have tried placing the contents of this file into the following location: C:\Users\Admin\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\AC\MicrosoftEdge\User\De fault
I understand that this is the default location for Edge Favorites. With the desired ?Favorites? folder placed and verified in the above location and I open Edge and click on Favorites and all I see under Favorites are two folders ?Favorites Bar? and ?BookmarksBar? (as expected both currently empty). I had hoped to see also an expandable ?Favorites? folder with all the subfolders. I would appreciate help in how to use the previous referenced Desktop file folder or its content to restore my Favorites in Edge.

A:How can file folder with favorites be load into Edge favorites?

Originally Posted by Bobold

I have lost all my Favorites in Edge. I have recovered a copy of the desired Favorites and have placed these favorites on my desktop as a file folder. The file structure has all the folders, and within each folder, the links to all the favorite websites. I have tried placing the contents of this file into the following location: C:\Users\Admin\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\AC\MicrosoftEdge\User\De fault
I understand that this is the default location for Edge Favorites. With the desired ?Favorites? folder placed and verified in the above location and I open Edge and click on Favorites and all I see under Favorites are two folders ?Favorites Bar? and ?BookmarksBar? (as expected both currently empty). I had hoped to see also an expandable ?Favorites? folder with all the subfolders. I would appreciate help in how to use the previous referenced Desktop file folder or its content to restore my Favorites in Edge.

Hi there, Bobold. Welcome to the forum

The only way I know how is to place them in Favorites folder using File Explorer. That's actually for IE. Then import them using Edge.

3-dot menu > Settings > Favorites Settings > Import.

1 more replies
Answer Match 66.36%

Each time I run HiJack This two 04 entires that were supposedly fixed re-appear. One is a run file under HKLM for System Mechanic 6, which I removed from my hard drive. The other is a run file under HKCU, also for System Mechanic 6.

How do I permanently delete these files?

I have a Dell Dimension E510 with Windows XP Media Center Edition 2005.


A:HiJack doesn't delete

Hi and welcome

Please post your Hijack This log here. A program may be hindering the fixes.

1 more replies
Answer Match 66.36%

When I choose a file to delete in my documents, when I right clic, the delete option doesn't appear. I want to clear out a memory stick and the same thing happens. How do I actuate 'delete

A:delete option doesn't appear

I don't know why you can't find Delete in the context menu, but pressing Delete on the keyboard does just the same. Shift + Delete to permanently delete.

12 more replies
Answer Match 66.36%

Hello experts. Every time I reboot my Windows 8 machine, I get the following message.
It's a little bit crazy, because I don't have a folder called 'Conduit' on that path.
Any thoughts anyone???

A:How to delete something that doesn't exist?

Conduit is one of those malware browser search bars. Start by making sure any browser plug-in is disabled/deleted. Then run Malwarebytes and CCleaner registry cleaner. Reboot and see how it goes.

7 more replies
Answer Match 66.36%

I've got what I think might be an incomplete download of a video file that won't delete.
A single left click gives me it's name and size (78.4MB).
The file won't play and any attempt to delete it just runs forever, saying "calculating".
Asking for it's Properties does nothing and attempting to rename it also runs forever.
Once I start to try to delete, the only way to halt the process is via Task Manager.

A:How can I Delete a file that doesn't want to die ?

Quote: Originally Posted by Grumtatt

I've got what I think might be an incomplete download of a video file that won't delete.
A single left click gives me it's name and size (78.4MB).
The file won't play and any attempt to delete it just runs forever, saying "calculating".
Asking for it's Properties does nothing and attempting to rename it also runs forever.
Once I start to try to delete, the only way to halt the process is via Task Manager.

Have you tried to delete it in safe mode? If not, I would suggest giving it a try.

Force Windows 7 / Vista to Boot Into Safe Mode Without Using the F8 Key


4 more replies
Answer Match 66.36%

I got this program to download the demo of commandos 2 and now it doesnt want to be deleted what can i do ???

It always says its being used by the windows and cannot be deleted...Help!

The name of the program is Commandos2Setup-dm.exe

A:Program doesn't delete

Hi, Welcome to TSG!!

Press CTRL+ALT+Delete and click on task manager. Look in the list of running processes and click on Commandos2Setup-dm.exe then click on end task.

Now try the uninstall again.

1 more replies
Answer Match 65.52%

Norton AV said it found Klez on one of our work PC's. Said it couldn't remove it, offerred to quarantine it. We said ok.
Then downloaded latest virus definitions using LiveUpdate within NAV. Also downloaded the Klez tool from Symantec and ran it. It said it found and removed two Klez worms.

Next day when we turned on the PC, we got the NAV message that it had found Klez again, couldn't remove it, did we want it quarantined.

This time after saying ok, we deleted all quarantined files, ran the Klez removal tool, then re-installed Norton anti virus. Used live update to get definitions. Scanned the PC. Said we were clean.

Today, turn the pc on, ............ same message that we have Klez,
but it can't be deleted.

Can you clue me in as to what step we've missed?

A:klez doesn't delete w/Norton AV

Would you mind posting your startups, please?

Download StartupList

Doubleclick it, and it will generate a text file that will list all running processes, and all applications that are loaded automatically when you start Windows.

Go to Edit > select all, copy it and post the contents here.

3 more replies
Answer Match 65.52%


Thank you in advance for your help.

I've been having problems with some sort of malware which keeps disconnecting me from the internet. MalwareBytes detects problems, but even when I scan in safe mode multiple times, there is one registry value that keeps showing up as infected:

Registry Values Infected: HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows NT\SystemRestore\disableconfig (Windows.Tool.Disabled) -> Delete on reboot.

MalwareBytes then asks if I want to reboot, in order to remove that registry value, and when I click "Yes", instead of rebooting, nothing happens. When I reboot manually, the MalwareBytes still detects the same registry value, i.e. it hasn't been deleted.

I'd be grateful for any help. My HJT log is below. If there's anything else I should do or post, please just let me know and I'll be straight on it. Thanks again.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:54:42 PM, on 14/03/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16827)
Boot mode: Normal

Running processes:
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel... Read more

A:MalwareBytes doesn't delete it on reboot!

6 more replies
Answer Match 65.52%

When I turn on my computer the Ctrl+Alt+Delete screen doesn't come up - it just shows my login screen first. How can I get it to show the Ctrl+Alt+Delete first?

A:Ctrl+Alt+Delete doesn't come up to login

Nevermind, Start-Run-Control Userpasswords2 (Enter)
Advanced tab - There is a checkbox for Secure Login

1 more replies
Answer Match 65.52%

Logfile of HijackThis v1.99.1
Scan saved at 6:39:42 PM, on 1/30/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Microsoft SQL Server\MSSQL$VAIO_VEDB\Binn\sqlservr.exe
C:\Program Files\Network Monitor\netmon.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe
C:\Program Files\Sony\VAIO Update 2\VAIOUpdt.exe
C:\Program Files\Sony\VAIO Zone Remote Commander\AvRmtCtr.exe
C:\Program Files\winupdates\winupdates.exe
C:\Program Files\Network\network.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment\VzRs\VzRs.exe
C:\Program Files\AIM... Read more

A:CTRL+ALT+DELETE Doesn't work.

I can see msconfig works, but we need you to re-enable all startups. We may not be seeing all the malware on the system. Do this before posting your next log, please.

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should 'not' have any open browsers when you are following the procedures below.

Before attacking an adware/spyware problem with hijackthis make sure you have already run the following tools. Download and update the databases on each program before running. Ad-Aware? SE Personal Edition
*Note* For Ad-AwareSE also install the VX2 Addon Cleaner To run this tool once Adaware is updated click on Add-ons in the lefthand column. Select VX2 Cleaner V2.0 and click Run Tool. Click "OK" , then, if something is found, click "Clean" as in the directions given. Click "Close", and exit Ad-Aware.
Spybot Search & Destroy

Download Ewido Security SuiteInstall Ewido Security Suite
When installing, under "Additional Options" uncheck..Install background guard
Install scan via context menu

Double-click the icon on Desktop to launch Ewido
You will need to update Ewido to the latest definition files.On the left hand side of the main screen click update.
Then click on Start Update.
The update will start and a progress bar will show the ... Read more

1 more replies
Answer Match 65.52%


I have little experience with computers, so please bear with me here.

I deleted an account quite a while ago as I wasn't using it anymore. However, it is still showing up in the Users folder of my C: drive. It doesn't show up on the welcome screen, in the control panel's account manager, or even in Vistax64's System Info program, so I can't remove it. I can still delete some files off of it, but I would like the whole account gone, as it takes up a large amount of space.

I've had no issues with this other then documents (Open Office) being taken over by an 'Unknown User', which I suspect is this account. What should I do? I've searched all over for a solution, and couldn't find one that matched my problem.

A:How can I delete an account that doesn't show up?

I believe that this is the answer to your question
User accounts deleted still have folders in C drive

3 more replies
Answer Match 65.52%

Hello again my brilliant heroes,
You are always so knowledgeable and helpful so I decided to ask again for your assistance. I used to be able to highlight something I no longer wanted in "Word" and then either just type over it or hit "backspace" and the highlighted words would disappear. I've not knowingly changed anything on my PC but now when I do this, it just inserts what I'm typing unless when the unwanted stuff is highlighted I hit "delete". I really liked it better the other way. Any suggestions?
Thanks tons.

A:I used to highlight and backspace, now it doesn't delete?

Not entirely sure what u mean, but is it possible u have the overwrite option pressed???????

3 more replies
Answer Match 65.52%

In the registry edit, I get into "file", I press "delete", and then I get a message which says that there occured an error while deleting the key. The key is still there, what should I do?

I'm trying to delete the following key (which was created by a virus):

A:My windows xp (1) doesn't let me delete a registry key

Its very easy bro simply right click on the folder where the Key is located u'll find permission option select it. If u r running it under Administrator Rights... Simply check both the option under allow Full Contol & read

Then u'll be able to delete it enjoy...


2 more replies
Answer Match 65.52%

AVG rootkit scan shows 22 rootkits, it asks to restart to complete removal but when I rescan after restart it shows the same amount or rootkits, 22. They are described as: "corrupted section win32k.sys".

Im also having problems with my computer being very unstable and freezing when I try anything like gaming or virus scans.

I have spent all day trying to sort this out but it has just been driving me up the wall. Any help would be very much appreciated, thank you kindly

A:AVG shows rootkits but doesn't delete them

You're already receiving help,is this the same PC?DownloadTDSSkillerLaunch it.Click on change parameters-Select TDLFS file systemClick on "Scan".Please post the LOG report(log file should be in your C drive) Please download GMER from here(doesnot work on 64 bit OS) disable any real-time active protection so your security programs will not conflict with gmer's driver.GMER will open to the Rootkit/Malware tab and perform an automatic Full Scan when first run. (do not use the computer while the scan is in progress)If you receive a WARNING!!! about rootkit activity and are asked to fully scan your NO.Now click the Scan button. If you see a rootkit warning window, click OK.When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.Click the Copy button and paste the results into your next reply. DownloadaswMBRLaunch it, allow it to download latest Avast! virus definitionsClick the "Scan" button to start scan.After scan finishes,click on Save logPost the log results here

4 more replies
Answer Match 65.52%

Hi, I'm using Windows 8.1 and have been clearing out some stuff on an external drive, a Toshiba 1 TB drive. One of the folders will not delete, the files in the folder can be opened ok. I have looked at the permissions and they seem to be ok. I have tried the right click delete function and nothing happens, no messages at all. I have tried moving the folder to the recycle bin, and the folder doesn't do anything. I've searched and searched but can't find any posts that relate to my specific problem. Does anyone have any ideas please? Loopy

More replies
Answer Match 65.52% avg virus scanner doesn't work. if i want to use avg, windows won't even start.

Logfile of HijackThis v1.99.1
Scan saved at 17:19:19, on 20-12-2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\ATI Technologies\ATI HYDRAVISION\HydraDM.exe
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\SEC\MagicTune3.5_Client\GammaTray.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Real\RealPl... Read more

A:ctrl+alt+delete doesn't work

please read my log. I have a lot of problems with security and pop ups since last week

2 more replies
Answer Match 65.52%

A while back i installed Linux SUSE on my computer with a grub loader on boot up to choose which OS to start up. I've grown tired of SUSE and i'm running out of space on my hard drive so i'm looking on deleting the partition. Last time i tried it the GRUB loader didn't know what the hell happened so I couldn't boot up at all. So how do i remove the partition in Xp ? (I have forgotten the password to SUSE, thats the main problem) Thanks..

A:How do i delete a SUSE partition from Xp that doesn't know about it..

6 more replies
Answer Match 65.52%

I'm pretty sure I downloaded a virus when I downloaded skype off of a third party website. Now I've got an .exe named skypeout on my desktop that doesn't want to move. Windows XP won't let me delete it because it is in use by another program. Is there any way that I could manually delete it off of my hard drive? I can't move it anywhere or delete it, it is alo probably logging keys too.

A:Solved: File doesn't want to delete

9 more replies
Answer Match 65.52%

I recently installed Malwarebytes. I checked some of the malware files listed after a scan, and clicked the remove button. Later, after reboot, the bad files were still in the computer.
I repeated this procedure in safe mode, and got the same results.
What do you guys think of this?

A:Malwarebytes doesn't delete bad files?

Never encountered that. As long as I check the box in front of everything and tell it to delete them it always has. You may have a rootkit which MBAM won't get, but MalwareBytes has a rootkit cleaner (which you can find on MajorGeeks).

4 more replies
Answer Match 65.52%

Hello, I changed the name of my laptop and now my homegroup sees both the new name and the old name. It can't find the computer with the old name because it no longer exists. How can I delete that connection all together? The only thing I could find was how to remove a computer from the homegroup... by doing so from the PC you wanted to remove. Any help would be appreciated.

A:Delete PC from homegroup that doesn't exist?


I have the same problem. Thanks in advance.

5 more replies
Answer Match 65.52%

When I try to use the C-A-D command nothing shows up. I have tried right clicking the task bar and then clicking task manager but that doesn't work either. It opens in safe mode but not in regular startup. I have also tried opening regedit but i get an error that says: " C:\WINDOWS/system32\ The NTVDM CPU has encountered an illegal instruction. CS: 0ddc IP: 00b7 OP:65 63 69 66 79 Choose 'Close' to terminate the application. I have attached the hijack this log. let me know if there is any thing that shouldn't be here. thanks.

Logfile of HijackThis v1.99.1
Scan saved at 8:40:11 PM, on 09/11/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
C:\Program Files\Intel\NCS\PROSet\PRONoMgr.exe
C:\Program Files\Logitech\iTouch\iTouch.exe
C:\Program Files\Intel\Intel(R) Active Monitor\imontray.exe
C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\DIGStream\digstream.exe
C:\Program Files\winupdates\winupdates.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system3... Read more

A:Control-Alt-Delete doesn't work

Hi and Welcome
It may help you if you print out or copy this page for easy reference.. Make sure to work through the fixes in the exact order its listed..These instructions only apply to HJT v1.99.1

Please Keep your browser and all open programs closed (except firewalls and antivirus) when you are carrying out the fixes..

Download any of the required programs before attempting to start any of the fixes.

Please do NOT run Hijack This in a TEMPorary folder or on the Desktop. I recommend c:/program files/HJT/

Turn off System Restore instructions (WinXP)
Rightclick My Computer | Properties | System Restore | check ?Turn off System Restore?, <Apply>, <OK>. Reboot. When we have confirmed that your log file is clean, you may renable System Restore and create a new restore point.

To show hidden files instructions (WinXP)
Doubleclick My Computer | Tools | Folder Options | View tab
Select Show Hidden Files and Folders
Uncheck Hide extensions for known file types
Uncheck Hide protected operating system files (Recommended)
Select Apply to All Folders | Yes | Apply | OK

If you hav'nt already done so,download and run Adaware,SpyBot (check for updates) for a preliminary cleanup first.Some files below may not be present after running the above programs.Full instructions below.

How to setup Ad-Aware

Download Ad-Aware
Save aawsepersonal.exe into ... Read more

1 more replies
Answer Match 65.52%


Good Morning!

Am posting a new thread because none of the tools mentioned in:

...for removing Virtumonde work for me.

This past weekend I got infected with a rootkit; rootkitrevealer showed it hiding in the System Restore area. I disabled system restore; however there were several bogus DLLs in \windows\system32.

Using Process Explorer, I was able to unload and delete all of these save one, pmklm.dll, which appears to be installed with Windows Explorer. Even if I kill Windows Explorer, rundll immediately shows up as a new process, loading pmklm.dll. If I kill rundll, a new rundll immediately is instantiated,

HijackThis doesn't 'see' pmklm.dll, and Symantec with the latest definitions loaded, also doesn't see the infection. Have also per the advice in the link above, tried all of the suggestions and removal programs mentioned there. All say that my system is 'clean', yet IE often goes where the hijacker wants it to go, not where I want it to go.

Any new ideas?

Rob in Vermont

A:pmklm.dll - Can't delete, hijackThis doesn't see it

YOur version is old get the new on

Click here to download HJTInstall.exe

Save HJTInstall.exe to your desktop.
Doubleclick on the HJTInstall.exe icon on your desktop.
By default it will install to C:\Program Files\Trend Micro\HijackThis .
Click on Install.
It will create a HijackThis icon on the desktop.
Once installed, it will launch Hijackthis.
Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
Come back here to this thread and Paste the log in your next reply.
DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.


1 more replies
Answer Match 65.52%


I've ran ad-aware on my computer and he found 221 critical objects. I select everything, and I click on next. Then I get the status bar with quarantine. That works fine. But then He tries to delete the objects, and at the end he get stuck.

And then nothing is deleted and all the spyware is still on my comnputer.

How can I fix this?

I'm running on Windows 98.

A:Ad-Aware doesn't delete objects

Lucky Luke,

Welcome to TSG

Try looking here at this Tutorial.

Using Ad-Aware SE to remove Spyware & Hijackers from Your Computer.

3 more replies
Answer Match 65.52%

Hey guys!

Yeah... I'm not drunk. There's this folder that's sitting on my desktop, that according to windows, doesn't exist.

I think it's the remaining folder from a crashed FTP transfer from my iPod.

How do I get rid of it?

Stuff I've tried:
3.Regular delete
4.Change permissions

I have full administrator privileges, and I have no clue of what's going on

Thanks guys!

A:How do I delete a folder that doesn't exist?

Give unlocker a shot -

Might work. Be careful with it though, in the sense that you could delete something important if you're not.

4 more replies
Answer Match 65.52%

I don't know what happened, but one day I was typing away and my delete key just suddenly stopped working! I removed the button and tried pressing it other ways, but it still didn't work. Now I can't delete anything (which is what I do a lot of the times) and I can't use ctrl+alt+del anymore!!!

Someone PLEASE help me on this one! I won't want to have to change keyboards because this is the best one I have (that I bought at a semi-high price/semi-low price). I reloaded the program for the keyboard, but when I first plugged it in it didn't need to be loaded up.

It's a Logitech keyboard, a kinda' nice one too...

A:My Delete Key doesn't work anymore!!!

If it's a USB keyboard try reinstalling the drivers

3 more replies
Answer Match 65.52%

Yao, i'm Gina. I am currently running avg, SSD w/ tea timer, and I also use Zonealarm SS. For the past few weeks, when I run avg virus scan, it finds a bunch of viruses, and heals all but one of them (and it's always in the same location). Here is a portion from the overview of my most recent avg scan: "Scan ""Scan whole computer"" was finished.""Infections found:";"10""Infected objects removed or healed:";"10""Not removed or healed:";"0""Spyware found:";"3""Spyware removed:";"3""Not removed:";"0""Warnings count:";"0""Information count:";"0""Scan started:";"Saturday, May 17, 2008, 11:15:07 PM""Scan finished:";"Sunday, May 18, 2008, 12:45:46 AM (1 hour(s) 30 minute(s) 38 second(s))""Total object scanned:";"688107""User who launched the scan:";"Compaq_Administrator""Infections""File";"Infection";"Result""HKLM\Software\Microsoft\Windows\CurrentVersion\Run\\D3t0x";"Found registry key with reference to infected file C:\WINDOWS\system32\sservices.exe";"Moved to Virus Vault""C:\WINDOWS\system32\sservices.exe (4044)";"Trojan horse Generic9.ARFI";"&quo... Read more

A:AVG finds virus, but doesn't delete it...

Hello, Did you run Option 1 and 2 of smitfraudfix?Now please run MBam from your regular user account in normal mode..Please download Malwarebytes Anti-Malware (v1.32) and save it to your desktop.alternate download link 1alternate download link 2If you have a previous version of MBAM, remove it via Add/Remove Programs and download a fresh copy.Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan.If an update is found, the program will automatically update itself.Press the OK button to close that box and continue.If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install. Alternatively, you can update through MBAM's interface from a clean computer, copy the definitions (rules.ref) located in C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes' Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.On the Scanner tab:Make sure the "Perform Quick Scan" option is selected.Then click on the Scan button.If asked to select the drives to scan... Read more

7 more replies
Answer Match 65.1%

I have one user who is getting a weird issue, she actually needs to click twice on the delete button to an email on outlook 2003.. connected to the same server no other user get this problem and as you know one click on the delete button is normally enough to delete an email..

Anyone can help please...


More replies
Answer Match 65.1%

I am trying to create a delete query to delete all parent records (DGRP) that does not have any child records (CLLI) but I get the error "Could not delete from specific tables".

WHERE (((CLLI.CLLI) Is Null));

Can this be accomplished?

A:Solved: Access Delete Query to Delete Parent with no Child Records

9 more replies
Answer Match 64.68%


I have shared one *drive* on my desktop (full permission, everyone) pc so that I can sync it with my laptop. But my sync software kept giving error that it can't write few files on it so when I checked I found that I am not able delete or write any file to the drive from other laptop (via network).

But I CAN write or delete from any *sub-folders* of the same drive from other laptop via network! Why is it so?
How could I resolve it?

Thanks in advance for your suggestions.

A:Shared drive doesn't let to write or delete!

No suggestion?
Hasn't anyone shared a whole drive ever?! Can it be done?

5 more replies
Answer Match 64.68%

Long story short, I allowed a friend to use my computer to download something they needed from limewire and now I have over 22000 win32.agent.cmn on my computer and the vurtumonde virus. I have followed the instructions with these results.1st - Removed a few cookies and a few malware with adaware. Redid the scan and it came up clean.2nd - Removed the 22000 winagent.cmn and everything else with spybot3rd - Updated all of my firewalls, antivirus etc.I was going to run bitdefender online scanner but it requires access to IE and everytime I log on with IE bad things happen!4th - I'm running mcafee Stinger and it's being bogged down with Win32 etc.I found the location of most of these and they appear to be hidden in my fonts folder.Currently I use - Mcaffee internet security/firewall and antivirus, and weekly checks with spybot and adaware. I'd love any help with this fiasco. I recently had an unwanted incident which lead to a full replacement of my harddrive with the obvious system restore. If i can avoid doing a full restore I would be a very happy person.Thanks ahead of time for any and all help.Logfile of Trend Micro HijackThis v2.0.2Scan saved at 10:14:15 AM, on 3/15/2008Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16608)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass... Read more

A:Win32.agent.cmn Spybot Doesn't Seem To Delete - Need Help

Addition to this log. I have been running spybot, adaware etc. It appears the win32.agent is gone but my system is still really slow. I ran a new hijack this log and here is what I gotLogfile of Trend Micro HijackThis v2.0.2Scan saved at 9:51:23 PM, on 3/15/2008Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16608)Boot mode: Safe mode with network supportRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\csrss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\ctfmon.exeC:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exeC:\Program Files\Adobe\Acrobat 7.0\Acrobat\Acrobat.exeC:\Program Files\HPQ\HP wireless Assistant\HP wireless Assistant.EXEC:\WINDOWS\system32\wbem\wmiprvse.exeC:\PROGRA~1\hpq\Shared\HPQTOA~1.EXEC:\WINDOWS\system32\rundll32.exeC:\Program Files\Spybot - Search & Destroy\SpybotSD.exeC:\Program Files\Mozilla Firefox\firefox.exeC:\Documents and ... Read more

3 more replies
Answer Match 64.68%

Hi everybody, Know this isnt a joke but so far for the past 2 nights, okay everything's fine "well not really" but after like the 4th time exiting and playing it again "mods" when im in like the menu i cant do anything so i press the little start menu button and exit it but after i do so i can literally do nothing ive pressed every button on the keyboard,clicked every icon and nothing happens so i have to press the power button now i no its not something that ive recently done with the game cause i havent changed any thing so if anyone has heard of something like this and nows how to fix it that would be greatly appreciated...oh and i dont think any one wants to see my hijack this log so yah

A:Cant click on anything & Ctrl alt delete doesn't work?

Hello. I think it's best for your computer, to look for an infection. Just follow the steps on (Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help). When post your DDS Log (+Gmer): Do not post it at this topic or this forum but on patient, it's very busy at this forum. A professional expert will view your logs and will help you with that problem. Do not use tools (like ComoFix) without professional experience/helper.Good luck.______

2 more replies
Answer Match 64.68%

I have a account on Netscape mail (eg [email protected]). I have never had any problem with this account before but for the last few days the delete function doesn't work. That is, when I try to delete an e-mail after reading it, it doesn't delete.

I think this must be a problem on the server rather than on my PC right? Is anyone else having this problem?

I tried reporting it to Netscape but there doesn't seem to be any address for reporting this stuff on the site. When I finally found a tech support address that I thought might work, I just got a formletter back saying they don't provide assistance to accounts.


A:Delete doesn't work in Netscape Mail

It appears now that this is a Firefox issue.

Recently, I have been able to access Netscape Mail and use the delete function through Internet Explorer.

Only thing I can figure is that something in the recent Firefox update affected this capability. However, it works in FF for other mail accounts, so it's a puzzle to me.

1 more replies
Answer Match 64.68%

Hi all,

Just started experiencing this problem a few days ago. No idea what caused it.

The delete key on my keyboard(s) no longer works. I've tried 3 different keyboards (which I know to function), and pressing the delete key (either one, on the numpad or above the arrow keys) doesn't have any effect.

Even on the on-screen keyboard, it doesn't work!

Strange thing is though, CTRL+ALT+DEL works. SO for some reason, the delete command just isn't registering when I press the delete key.

I've tried uninstalling and reinstalling the keyboard and software, no results. I'm using a MS Comfort Curve keyboard, but also tested on a Logitech Wave and an old PS/2 keyboard.

I've searched all over and haven't found anyone with a similar issue.

Any ideas how to fix this?

Thanks much,

EDIT: Even more strange observation: When I hit a key in conjunction with DEL, it works. Like Shift+DEL functions properly!

A:Delete key on ALL keyboards doesn't work, but CTRL+ALT+DEL does.

And a restart fixed the problem... jeez I'm an idiot

1 more replies
Answer Match 64.68%

WinXP w/sp1 keeps all jobs printed to a HP 4250 LaserJet, on standard TCP/IP port, and when it's turned on in the morning it starts all over again. Every day. PC is in a 2003 domain. Have tried reinstalling the printer, TCP/IP protocol, Windows files (SFC)... Am I missing something? Any ideas?

A:WinXP spooler doesn't delete jobs

8 more replies
Answer Match 64.68%

Hi everybody, Know this isnt a joke but so far for the past 2 nights, okay everything's fine "well not really" but after like the 4th time exiting and playing it again "mods" when im in like the menu i cant do anything so i press the little start menu button and exit it but after i do so i can literally do nothing ive pressed every button on the keyboard,clicked every icon and nothing happens so i have to press the power button now i no its not something that ive recently done with the game cause i havent changed any thing so if anyone has heard of something like this and nows how to fix it that would be greatly appreciated...oh and i dont think any one wants to see my hijack this log its kinda looks like this

More replies
Answer Match 64.68%

Hi all, I'm on another computer right now, but my laptop's Firefox browser was hijacked. Those fake "Windows Security" things came up and my browser kept closing. I booted Windows in Safe Mode w/ networking, ran the Malwarebyte test... it detected a trojan and some other malicious program and supposedly it deleted them. Upon restart, the fake Windows Security kept coming up and my browser wouldn't open due to "Changed Proxy Settings". I repeated the Safe Mode boot and ran malware, which keeps detecting the same trojans, but it claims they're removed everytime. Safe Mode or not, I can't access my internet web browsers because of this and they keep giving me "proxy error" messages. This has happened before, but in the past the Malware deleted the trojans and my computer was working fine again. This time arond the trojan keeps coming back upon restart. Thanks for any help.

A:Malware - claims to delete Trojan, but doesn't

Hello and Welcome to TSF.

Please Subscribe to this Thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant notification by email, then click Add Subscription.

Please note that the forum is very busy and if I don't hear from you within three days this thread will be closed.


See if this restores your internet:

For IE, go Tools > Internet Options > Connections > LAN settings, and uncheck 'Use a proxy server for your LAN' or restore your previous settings and click OK.

For Firefox, go Tools > Options > Advanced > Network > Settings, and check 'No proxy' or restore your previous settings and click OK.


We want all our members to perform the steps outlined in the link I'll give you below, before posting for assistance. There's a sticky at the top of this forum, and a

Having problems with spyware and pop-ups? First Steps

link at the top of each page.


Please follow our pre-posting process outlined here:

After running through all the steps, you shall have a proper set of logs. Please post/attach the logs in your next reply.

If you have trouble... Read more

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Answer Match 64.68%

I want that items which I delete will NOT move to the Recycle Bin.
I chose the option: "Don't move files to the Recycle Bin. Remove files immediately when deleted.", but the files I delete still move to the Recycle Bin.
What to do?
I am using Windows 7 Ultimate x64.


A:Recycle Bin doesn't delete items pemenantly

Whether it is Windows7 or Windows XP, we are having an option to delete the item directly without sending it to recyclebin.

click on folder -> shift+delete keys -> Yes -> Directly deleted.


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Answer Match 64.68%

Not sure if ths belongs here or in the security thread??

I could swear I've seen similar problems on this forum, but I did a search and didn't come up with anything.

3Ghz Pentium 4 512 MB of RAM running XP Pro. Last night a user on this PC installed MS updates, by logging off via the "install updates and shut down" option. When she came in this morning, the PC didn't respond to control + alt + delete. She asked me for help in logging on. I clicked on the help link in the control alt delet prompt, and the password prompt came up!?

The MS update button(at the bottom right corner of the screen - not sure what this is called) on her login still had the exclamation point on it, so I clicked on it to install the updates again. It installed and prompted for a restart. So I clicked on the restart now option. Nothing happened. I went to Start->shutdown, and nothing happened. I hit control alt delete, and nothing happened.

Ran spyware checks via spybot and ad-aware and they only turned up cookies. I am in the process of running a virus check right now.

My userid on the same computer has no problems. When I hit control alt delete, I get the standard prompt.

A:Solved: Control Alt Delete Doesn't Work

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Answer Match 64.68%

Just recently, I noticed control alt delete doesn't work anymore. Nothing happens when I press it. My computer has been running extremely slow. Usually I would click control alt delete and end the processes of everything I don't recognize. That seems to work, except I can't do it now. There are always a ton of processes in there that shouldn't be. If someone could help me get back that window, I could really use some help getting rid of all those unnecessary processes. Thanks.

A:ctrl + alt + delete doesn't work anymore

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Answer Match 64.68%

Logfile of Trend Micro HijackThis v2.0.2Scan saved at 10:59:13 AM, on 8/25/2007Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16512)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Intel\Wireless\Bin\EvtEng.exeC:\Program Files\Intel\Wireless\Bin\S24EvMon.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exeC:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exeC:\WINDOWS\system32\DVDRAMSV.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exeC:\PROGRA~1\McAfee\MSC\mcmscsvc.exec:\program files\common files\mcafee\mna\mcnasvc.exeC:\PROGRA~1\McAfee\MSC\mcpromgr.exec:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exec:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exeC:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXEC:\Program F... Read more

A:Cant Delete Mcafee Or Make It Run....freezes Up With White Screen. Browser Wont Let Me Delete Emails Or Even See Certain Sites....

Hello verycarolina, Sorry for the delay. We have many logs backed up. McAfee antivirus is very difficult to uninstall, as they (McAfee) does not want malware to uninstall it. You call uninstall it using the McAfee Consumer Products Removal tool (MCPR.exe)How to uninstall supported McAfee consumer products using the McAfee Consumer Products Removal tool (MCPR.exe) Summary: This document explains how to remove McAfee Consumer products using the McAfee Consumer Products Removal tool. This option should only be used as an alternative if you cannot remove your McAfee product through the normal Add/Remove Programs. Affected Products: McAfee Security Center McAfee VirusScan McAfee Personal Firewall Plus McAfee Privacy Service McAfee SpamKiller McAfee Wireless Network Security McAfee SiteAdvisor McAfee Data Backup McAfee Network Manager McAfee Easy Network McAfee AntiSpyware Affected Operating Systems: Microsoft Windows 2000 Professional Microsoft Windows XP Professional Microsoft Windows XP Home Microsoft Windows Vista NOTE: This tool is not compatible with Microsoft Windows 98 or ME. Description Running the McAfee Consumer Product Removal tool (MCPR.exe) removes all 2005, 2006, and 2007 versions of McAfee consumer products. Solution Download and run the McAfee Removal tool NOTE: Always be sure to uninstall your McAfee product through Add/Remove Programs, first. The following steps should only be taken if uninstalling through Add/Remove Programs has failed. Download the remova... Read more

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Answer Match 64.68%

I am afraid to delete my call history Will this delete my contacts as well?

A:If I delete my call history on my Windows 8 phone will this delete my contacts also?

Deleting call history doesn't delete Contacts on Windows 8 phone

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Answer Match 64.68%

I am trying to delete songs from my itunes that I do not like anymore to make some space on my laptop. I know that sometimes when I delete songs it pops up saying "delete from hard drive?". I want that to pop up always, but for some reason it doesnt sometimes. My friend said that it will only do that if you have itunes organizing the folders. So i deleted my preferences and made it so itunes will organize my music. However I still delete songs and they dont delete off my hard drive. I was told that the songs have to be in the itunes music folder, I had alot of songs in there, but some in a different folder. I thought maybe I could move the other folder into the itunes music folder, and then it would work. However now when I go to play some songs it says the file cannot be found. Anything I can do? HELP ME!

A:How do I delete songs from hard drive when I delete them from my Itunes library?

Because you moved the songs from where iTunes was used to looking for them they will not play - when each song comes up and the error message you described comes up you can click yes to find them and browse for them (you should know where they are if you put them all in one folder). This will re-establish the link to the song's new location in iTunes.
If you have lots to do, it may be faster to delete all your songs from iTunes (not your computer) and set up the folder on your computer properly - one My Music folder with all your music in there - they can be further sorted into subfolders if you want to. Then open iTunes, set the Preferences to "Keep iTunes folder organised" and "copy files to iTunes folder when adding to library" and import all your music from your My Music folder again.
When you get new music by whatever means and import them to iTunes it will automatically place a copy in the iTunes "iTunes music" folder for you and always know where to look for them.

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Answer Match 64.68%

I have Win XP Pro and Home.

I uninstalled Zone Alarm security software. The zlavscan.dll extension won't uninstall. Zone Alarm has given me multi instructions and it still won't go away. They last responded that is was safe and downt worry about it. How can I get rid of this's interferring with another security system download.


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Answer Match 64.68%

I have seen multiple question and answers in forum regarding this GPO to Delete User Profiles Older than a Specified
Number of Days on System Restart not working or some hotfixes, in my environment it is working on all required systems in one OU. But in some PCs it is not deleting the parent folder and some folder under appdata.
like c:\Users\DomainUser\Appdata\local\abc\efg\
so the profile data like my documents, pictures, desktop etc are deleted but folder structure "\DomainUser\Appdata\local\abc\efg\" in efg folder is empty, which creating confusion during Audit and physical check.

Thanks, Anuj.A

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Answer Match 64.26%

Hello all,
This is the second computer I have experienced this issue on... I am not sure what setting I may have unknowinlgy enabled to create this fiasco.. hopefully you all have an opinion.

All of the sudden, my backspace key will not delete text that I have highlighted in Word 2002. My delete key will, but my backspace key won't.... this is a pain in the rear since it takes a lot more effort to use to use the delete key than the backspace key, and using backspace has been ingrained in me since childhood.

I did not change any settings or turn on any features (unless it was unknowingly)... I was not messing with options or settings recently at all, as well. I am completely stumped as to how this happens... as mentioned before, it is the second computer to do this to me.

Any advice would be greatly appreciated.

Thanks a ton!


A:Word 2002 - Delete Key Won't Delete Highlighted Text

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Answer Match 64.26%

Gentlemen [and Ladies ?]

I have three questions.

My Operating System is Windows XP Professional SP2.

1. I read the reply to PURE TRAGEDY's post of the 7th April 2005 and immediately uninstalled my AVG7 anti-virus scanner. Norton System Works antivirus and AVG7 antivirus had been running side by side for six or seven months and nothing untoward had happened, but when I read the dire warning in the advice to PURE TRAGEDY, AVG7 got the chop.

I would like to scan with Norton in SAFE MODE but do not know how to do it. When I had Windows 98SE, my computer used to jump into SAFE MODE without me doing anything positive to cause it to do that. I had no idea how to get out of SAFE MODE so a neighbour helped. I cannot remember what he did. My computer was in SAFE MODE for two days on one occasion because I did not dare mess about with it.

So, an explanation, in 'dummy' language, exactly how I can get into SAFE MODE, and scan my computer for viruses with Norton, and how I can get out of it, will be appreciated.

2. I have Norton System Works, Ad-Aware SE Personal, Spybot S&D, Spyware Blaster. Spyware Guard, and 2-Squared in my computer. The programmes are updated and used every day. Norton detected a virus which AVG7 did not, so I feel happy with the Norton security.

I have considered installing Microsoft's Beta Anti-Spy and malware application but my friends throw up their hands in horror when anything with Beta is mentioned. "Don't do i... Read more

A:XP queries - SAFE MODE; BETA, and delete or not delete

I too am a tidy person, to the degree I can be, oldsoldierThe reason you had no untoward results having both Norton & AVG running was probably due to how they were configured to run.If both were set to to scan continously and be auto-updated constantly, then some problems may have surfaced.You may simply delete the Grisoft folder.You need not open any of the files before you do.That folder was essentially for backups to what the AV software did for you.Without it's presence, or in light of your decision not to re-install it, those files in that folder are useless.I should mention I uninstalled Norton in favor of AVG because:1. Norton updates less frequently than AVG, and isn't effective against as many new variants as the Grisoft has been in the last couple of years.2. Norton costs more.3. Norton, when uninstalled, is also messy. It seems to me to require more system resources to do less for me. An opinion based on a couple years of observation, and reading countless HJT logs where it is installed and serious malware problems also co-exist. 4. Norton offers several products. I've had most installed at one time or another.I bought the System Works Suite in 2002. It deeply embeds into winXP when you use all the features of it, and slows the PC down considerably doing so. If you do not use a similar product, then you will not have similar experiences. The anti-virus aspect of it alone did prove IMHO to be marginally adequate.Microsoft Beta 1 is not anti-vir... Read more

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MRU Blaster does not delete Temporary Internet files. I have asked for help in their forum but it appears to be a problem not of their making so I am looking for more advice.
After going to Plugins, Temporary Files and clicking "Save settings and Run Now" it does not put the key in the registry. It does however put Cookies and scheduler. And in runonce Cookies. At the MRU Blaster forum thet tell me that some other program is blocking the registry.
Can anybody Help??


A:Mru Blaster Doesn't Delete Temp.internet Files

What security programs do you have running on your computer?

What is your operating system?

Orange Blossom

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Answer Match 64.26%

I just bought a used computer (which is installed with Windows XP Pro). I've set up an Administrator account on that computer, but it will not allow me to delete a certain folder, which used to belong to the previous owner of the computer.

The folder is an old user-account folder (it belonged to the previous owner of my computer).

Please tell me how to delete the folder. So far, I've done the following things to delete it:
1. Right-clicked the folder, and selected: "Delete"
2. Right-clicked on the folder, selected: "Properties", and changed the "Security Settings" and modified the "Owner" privileges.
3. Used File Shredder and tried to delete the folder with that program.

In return, I got error-messages like this: "Some files are being used by another user" or "Unable to delete file or folder....Cyclic redundancy check"

Basically whenever I tried to delete that folder I got messages that indicated that the files within that folder were being used via that other user-account.

Please tell me step-by-step what I should to to delete that folder (should I start over, and reformat the computer HD?).

I do not have an Windows XP Pro "Restore Disk".

Thanks for your time & patience. I'd appreciate any good advice (instructions) from any of you.

A:Windows XP Problem: Doesn't allow me to access/delete folder

boot pc in safe mode and try again make sure your are the administrator..

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Answer Match 64.26%

I've been using Windows 7 for quite some time now (though admittedly I'm only just getting around to understanding the whole Libraries thing - I always keep my stuff on a separate HD from my OS/programs, and have only recently realized that Libraries are not constrained the way the XP My Documents system was.)

Anyway, I have occasionally had a minor issue with moving folders - particular those with subfolders that contain the actual files. When I move a folder, I generally want it gone from where it currently is (otherwise I'd copy). However, I find Windows Explorer, or perhaps TeraCopy, sometimes seems to forget to delete the directory tree after having created a duplicate directory tree at the target and moving the files over. It's a bizarre and totally minor problem, though it does get tiresome if I fail to notice it for a while and leave extraneous directory trees sitting around. (I'm a bit of a control freak; I like my files and folders to be neatly and categorically sorted, so empty folders are anathema to me). It's consistent when it happens, which suggests to me that I'm somehow changing a setting, but I honestly have no idea what it is. (A reformat makes it disappear for a while, but, while I do feel those are a necessary component of computer maintenance every year or so, it's a rather extreme measure for such a minor problem.)

Any idea what my computer is doing, or rather, how I can make it stop? I've yet to find a place in folder settings or TeraCopy's pr... Read more

A:Moving directory tree doesn't delete folders?

That is quite odd. Are the folders that you are moving (that leave 'phantom copies' behind) part of a Windows library? Or does this happen regardless?

If they're part of a library, Windows will re-create the folder (not sure about the contents) as soon as you move/delete it. You can remove a folder from a library's collection by right clicking it in the left pane of Explorer. You can also restore the original library shortcuts this way. I personally leave the libraries alone, as they are merely links to a folder or a collection of folders. If you don't like the whole libraries thing (I don't either) you may prefer to just add shortcuts for the Music, Videos, Pictures, and Documents folders (or any folders on your 2nd hard drive) to your My Favorites so that they populate in the left pane. Then you can navigate straight to the directory you need and not even bother with the library links.

If this problem is not specific to the libraries, may I ask if you can delete the 'phantom copies' left behind? If not, it may be a case of bad sectors on the disk. Sometimes odd behaviors such as files/folders that wont delete (or do but immediately reappear) can be attributed to this. You can run a checkdisk if you haven't already (ticking the option to scan for bad sectors), and that may solve the problem. I agree that a format seems to be quite overkill for a rather minor issue; but your comment that a reformat fixes the issue for a while makes me wonder if this could be the issue.

Ho... Read more

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Answer Match 64.26%

Can't get outlook express to delete messages. Any way to delete inbox and start fresh w/empty inbox? Using win xp w/ie8. Need some help w/this prob. Thanks.

A:Solved: Outlook express doesn't delete mail

It's possible that your deleted items dbx file is corrupt.

This is caused by a damaged "Pop3uidl.dbx" file in your Identity's store folder. This file keeps track of which messages on the server have already been downloaded and should therefore be skipped on subsequent downloads. To fix the problem, simply delete the "Pop3uidl.dbx" file. The next time you check for mail, all the messages on the server will be downloaded again, but a new "Pop3uidl.dbx" will be created that should work properly on subsequent mail checks.

To delete the Pop3uidl.dbx Open OE>tools>options>maintenance>store folder. Copy the folder name now click start>run>paste in the folder name find the file Pop3uidl.dbx and delete it.

If you know there is email you want to keep in there move it to another folder first.

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Answer Match 64.26%

Problem Details: In the middle of a game of league (Doom Bots) and I try try to reply to a friend on steam message and notice my delete button randomly not working then go into League to reply to somebody and can't delete on there either. I don't know what caused it since it was so random and I've completely cleaned my keyboard out so yeah... I want this fixed, this was a $100 dollar mechanical keyboard and it's my baby :'( . I've tried rebooting, unplugging then plugging back in, and I really wouldn't like to system restore but if I must then I suppose so..

A:Keyboard Delete Button randomly doesn't work...

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Answer Match 64.26%

While this starts as a software question for Chrome, ultimately it's a Windows question.
Many have posted that Shockwave Flash keeps crashing in Chrome. Answers point to having 2 versions running, so go disable one. Done. Still crashing.

The disabled one now says enabled again, so something turns it back on, maybe Cleaner?
Chrome installs and updates Flash automatically so it's easy to have 2 if someother software installed Flash.

My solution? Go into Windows, find Flash, and delete it! I look at the path for the 2nd, nonChrome copy:
I go into c:/Acer/Windows/Syswow64/Macromed/Flash

But it won't let me delete it. I'm a one-user on the PC, Admin+user. I check properties on the 2 files, says Creator has permissions, I changed both to my name. Still won't let me delete.

1) wouldn't this get rid of the duplicate file allowing Chrome to update Flash to their heart's content?
2) why does Windows make it so damned difficult with this permissions thing?

A:2nd copy Flash crashes;disable doesn't help;want to delete it but cant

I suspect your have acquired some bad software. I will ask for a more qualified member to take a look at your threads. Please respond so we know you still need assistance. Sorry for the lag in responding on our part.

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Answer Match 64.26%

I'm trying to install Win7 x64 on a machine that currently has the Win7 RC on it. When I boot from the DVD, it immediately goes into "Windows is loading files...", which it does for 30 minutes or so and then reboots, at which point I get a message that says that Windows cannot start because files have changed.

Normally when I boot from the DVD, the first thing it asks me is whether I want to create/delete partitions, do a fresh install or an upgrade, etc. I'm not getting any of that. Anyone know what's wrong?


A:Doesn't prompt to delete partitions, do fresh install

Quote: Originally Posted by krugs525

I'm trying to install Win7 x64 on a machine that currently has the Win7 RC on it. When I boot from the DVD, it immediately goes into "Windows is loading files...", which it does for 30 minutes or so and then reboots, at which point I get a message that says that Windows cannot start because files have changed.

Normally when I boot from the DVD, the first thing it asks me is whether I want to create/delete partitions, do a fresh install or an upgrade, etc. I'm not getting any of that. Anyone know what's wrong?


First thing you do is go into BIOS, probably repeatedly tapping either the f2 or f12 key during boot. Then adjust bios to reflect boot from DVD, not the hard drive. Then you boot up, with the DVD in the drive. This will bring you to the screen that asks, custom, upgrade or advanced, you will select advanced, since this will give you the option to format partition etc. You, also, want to format to have the best install. Hope this helps.

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