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Windows (7) could not update the computer's boot configuration. Installation cannot proceed.??

Q: Windows (7) could not update the computer's boot configuration. Installation cannot proceed.??

Hi every bodyI downloaded Windows 7 32bit (no key yet), I've tried upgrading Windows Vista SP1 but when step 2 (expandeing files) reaches 21% the installation stops with following error "Windows could not update the computer's boot configuration. Installation cannot proceed."I tried to install Windows 7 in a new partition but the process reaches 27% this time and stops with same error.I've reformatted my hard disks completely and installation process reaches 99% then stops with same error.I checked BIOS settings and found only DVD and HDD listed (no third option).the Microsoft suggestion about the registry tweaking did not apply for me (and I tried to install a fresh copy from scratch).I'm using 2 HDD in RAID0 configuration and works OK with Windows Vista, I did load the drivers to Windows 7 during installation but still getting same problem, any suggestion???

A: Windows (7) could not update the computer's boot configuration. Installation cannot proceed.??

Simple solution found for Dual Boot errors!
 Here is an update. Since no one else has seemed to find a solution I actually managed to find my own. Just to recap you on what had happened to me, I was trying to dual boot Windows 7 x64 with Windows Vista Ultimate x64. Somewhere in my use with Vista my BCD was corrupt/deleted and caused this error to appear. (Windows could not update your computer's boot configuration.) After searching my computer I found the registry settings were correct, and file access to the folder that contained the BCD was correct, However my BCD was corrupt/missing and so I was unable to finish the installation and get my computer to dual boot. I found this out by typing bcdedit.exe in command with admin access and it gave me the warning "BCDedit.exe could not be run. BCD is either corrupt or missing".
In order to fix this it was quite simple. I had to use the original installation disc for vista to repair my computer's boot files. Unfortunately I didnt have an install disc that would work with vista since I purchased mine before SP1 came out, so in order to repair it I had to create a slipstream disc with the SP1 updates added to it. after repairing I instantly was able to see both Windows 7 and Windows Vista in my boot manager when I restarted my computer. I easily fixed and finished installation with out a hitch, and I'm now staring at internet explorer inside of Windows 7 typing this message. I hope this will help anyone else out who was trying to dual boot it and got this error. unfortunately, if you still have the error but you're trying to do a clean installation on a fresh hard drive, I dont have the answer. Hopefully someone else can help you out.

45 more replies
Answer Match 86.1%

Hello. I'm not sure if this is the correct forum for this topic but I think it is.

I have a Toshiba Satellite laptop running Windows 7. Recently I made the decision to restore my system to "out-of-the-factory" settings using the Toshiba program that came with the computer to do this. This went well.

when this was done, the computer restarted, and after the normal start-up screen, it began installing windows.

About halfway through this process, my brother decided it would be funny to turn off the computer in the middle of the installation.

when I turned the computer back on, it went to the windows installation again, but very soon an error message came up saying

"the computer restarted unexpectedly or encountered an unexpected error. windows installation cannot proceed. To install Windows, click "OK" to restart the computer, and then restart the installation."

However, after pressing OK, the computer restarts, but the same error message comes up, leaving me in a loop.

So is there anything I can do to fix this? Or does my brother owe me a new computer?

Btw I don't care about losing data, I have everythign backed-up on an external hard drive.

A:"Computer restarted installation cannot proceed" installation loop.

I think you need to reformat C: (delete the partition) and (redo partition) using ntfs drive and restart the installation. Do you have a OS Windows Disk?

7 more replies
Answer Match 81.9%

Hi all,

I tried to install Windows 7 sp1 32-bit on a formatted c drive .But after installing updates this error message pops up Windows could not update the computer's boot configuration. Installation cannot proceed.

I have compaq presario c700 laptop. Earlier I was using windows 7 itself.But after getting startup errors and unable to fix them using bootrec etc utilises I decided to go for a clean installation.

I am booting from USB

Please help.

A:Windows could not update the computer's boot configuration.

Work through the steps to Troubleshoot Win7 Installation Failures here: Windows 7 Installation Failure - Overcome

1 more replies
Answer Match 81.48%

Completed a fresh install, formatted, windows 7 home premium all is fine until it goes to start services (setup is starting services) then the screen flickers and I get the message. "The computer restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed. To install Windows, click "OK" to restart the computer, and then restart the installation"

This then becomes and endless loop, I have started again delete partitions format let windows do it all and the same result, tried safe mode - no go tried repair no go searched internet for help tried some of that stuff with dos prompt- still no go.

Tested Hard drive with windows - no issues, tested with third party software no problems

Laptop originally come with Win7 and even tried to cheat and install xp but that also failed, thought if I could get xp on I could upgrade - but failed.

In your hands community

A:Computer restarted unexpectedly windows installation cannot proceed

You are deleting all partitions during the booted install to get it cleanest, and following the other steps for a Clean Reinstall Windows 7? Those steps assure you'll get and keep a perfect install.

If after doing those proper preparations it still hangs Starting Services, then first try entering Device Manager - Access During Windows 7 Installation to disable any erroring drivers shown there, and if that doesn't help try new installation media as discussed in Step 1 of tutorial

1 more replies
Answer Match 77.28%

I have a Samsung laptop a few years old - Core i7, 2TB HDD, 8gb Memory. It was supplied with Windows 7 and I have the W7 installation dvd that came with it.

Over the years I have booted from this DVD and re-installed a fresh copy of W7 several times with no problems whatsoever.

A few months ago I succumbed and upgraded to Windows 10 - no problems - it all ran fine.

I wanted to go back to W7 so I deleted all partitions on the HDD, booted from the W7 DVD as usual. Selected country:UK and created a new partition on the HDD (whole of the HDD). Files were copied to the HDD in the usual manner, Windows 7 installed up to 100%, then onto features etc. The installation went with no problems up to the fourth step - installing updates. I though it was a few seconds away from completion and re-boot. However, I then got the message 'Windows could not update the computer's boot configuration'.

Repeated several times, deleting and re-creating partition on the disk but the same happened.

In the end, I installed Windows 10 on the HDD by booting from a USB stick with W10 on and it installed no problems.

Anyone got any idea what it going on? It looks like my install of W10 has changed the disk somehow so W7 cannot ever be installed again on the disk.

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Answer Match 70.98%

hey friends,,,,, got a problem here,
last day i set my laptop on sleep... and after 15 min i picked it again,,,i saw it was turned off ! i switched it on and after that it about an hour but the windows did not start...
i tried to renew the windows , so i did format the drive C, as i install windows in it!,,, but the installation did not proceed,, even 1% not... so plz frndz give me any idea .... thanx

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Answer Match 70.98%

I put my computer to return to the "out of the factory" settings but the computer died while it was setting up the starting services. Now everytime i turn it on it says Setup startng services. But and error message comes out that says " the computer restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed. To install windows , click "oK" to restart the computer, and then restart the installation" I press enter and it just restarts and does the same like a loop.

A:Windows Installation Cannot Proceed

System manufacturer and model?


5 more replies
Answer Match 69.72%

hii have created a usb flash via rufus software for setup win 10 in uefi mode then boot my labtop via uefi and during windows instalation steps deleted my MBR partition's and create a new GPT partition after windows file copy and in finishing step an error apear's with this content :windows could not update the boot configuration installation cannot proceed.i tried another usb flash drive & reset bios to defult's but my problem not you have any idea to resolve the problem ?thanks.

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Answer Match 69.72%


I have purchased an old Dell Inspiron 510 m. I have got HP PSC 1210 all in one printer. When ever i put HP printer installation CD in the PC, after few minutes it ask me to put original Microsoft Windows XP CD which came with the laptop to complete the installation.

As i have purchased an old laptop, the seller didn't had the original windows XP CD which came with the laptop.

This is what it says exactly-

Windows File Protection

Windows Files must be installed for your installation to proceed

Insert your Windows XP Professional CD-Rom Now.

There are three choices- Retry, More Information. Cancel

I have also used 2 methods suggested by Microsoft but that didnt worked. Here are the solutions prescribed by Microsoft-

Please help as without printer installation, my work is getting affected.

A:Windows Files must be installed for your installation to proceed

I believe the only way around is to get a Windows XP CD - Home or Professional - depending on what you have installed. It doesn't have to be the one that came with the laptop though so if you have a friend you can borrow one from it should work fine.

2 more replies
Answer Match 66.36%

Alright already--after trying 4 times with no success to do a Windows Update and also trying the suggestions Microsoft has mapped out, I am at a loss as to how to proceed. When connected to the MS update site, it scans my computer for updates and then attempts to install the Windows Genuine Advantage Validation Tool. Midway through the installation, it suddenly halts and says it was not installed.

I tried MS's suggestions which are mainly creating prompts for ActiveX controls. But to no avail. It does not help.

I assume that if I can't get this corrected, I will never be able to receive Windows updates again?

I have a genuine copy of Windows XP Home. It was installed on my computer when I bought it last year from a local retailer. I have easily done previous updates on this computer with absolutely no problem.

Help! Any suggestions?

A:Failure To Proceed With Windows Update

Microsoft will help you with Windows Update problems. There are a number of reasons why it won't work. But perhaps you can find help from one of these two sites:MicrosoftWindows Update Problems

4 more replies
Answer Match 63%

Hi all,

Here's what's happened...

i have Windows 7 on a 500GB SATA hd running fine.

Yesterday I decided to install Windows XP Pro SP3 on a spare 160GB SATA HDD which I have, and I did this via the notebook upgrade bay (2nd HDD caddy) where the DVD drive would be. I left my 500GB internal (Windows 7) HDD in the computer and during the XP setup DVD specified for it to install on the 160GB HDD.

The problem is every time I boot my computer, it tries to boot XP.. even if i change the boot sequence or try to manually boot the internal HDD from the boot menu...

i tried to remove the 160GB XP hard drive hoping that this would leave the computer to boot the 500GB Windows 7 x64 OS... But instead i get this message on the screen..

"Windows could not start because of a computer disk hardware configuration problem.
Could not read from the selected boot disk. Check boot path and disk hardware.
Please check the documentation about hardware disk configuration and your hardware reference manuals for additional information."

Can anyone give me any advice on what I need to do to be able to boot properly into my Windows 7 HDD again?

I have Hirens BootCD at my disposal and have managed to boot into Windows 7 fine using the option presented on the first screen. After a reboot the message above returns...

Many thanks in advance,

A:Computer disk hardware configuration problem (Windows 7 boot)

UPDATE: I have also tried to run a startup repair from more than one Windows 7 installation DVDs and get the message: "This version of System Recovery Options is not compatible with the version of Windows you are trying to repair".

3 more replies
Answer Match 63%

Hello, so recently, something strange has been occurring when installing a batch of Windows 8 updates; It seems as though when I install these updates and it sits at the screen which says "Configuring windows updates **%". The system then restarts. But after the windows boot logo dissapears, the screen displays no signal then the screen turns and it is blank (with no cursor) and then it displays no signal once again, then the screen turns on and it is blank. This process seems to repeat itself infinitely, whilst the HDD is working hard; doing something in the background, I left the computer alone for a few hours and it did not show any sign of working again. Has anyone else had this issue and has solved it somehow. I would like to install these updates, but unfortunately I don't know which update(s) is causing this. Can anyone tell me which update it may be so I can disregard that update and install the rest? I had managed to recover everything by doing a system restore. But I am afraid of installing these updates again. Please note that this cannot be a Graphics driver issue as after I recovered from a system restore I reviewed all of the updates that are meant to be installed and there are no Nvidia updates

Kind regards~


A:Windows 8 Boot issue after update installation

Welcome to EightForums.

Try installing the updates one at a time.

3 more replies
Answer Match 62.58%

It seems that there are already many discussions online for "Windows 8 Automatic Repair Loop," however from reading through many of them I feel my situation may have 3 notable differences: 1. In almost all the discussions I read, it seemed that the error consisted of some kind of automatic loop, where the computer is cycling between various states all by itself, with no input from the user, in an infinite loop. In my case there is no such 'automatic' loop, it's just that selecting "Continue to Windows 8.1" or rebooting brings me back to the Windows Recovery Environment Boot Options Menu. I have been able to do other things such as access the BIOS menu, or access the Command Prompt from within the Troubleshoot > Advanced Options within the Boot Options Menu. 2. I was not trying to do any system recovery / shut off my laptop while it was operating / anything out of the ordinary when this happened. Last night I finished using my laptop, selected "Shut Down" by right-clicking the Windows Start icon in the lower-left of the screen just like I always do. This morning I powered it on as usual, but under the "lenovo" logo it said "Preparing Automatic Repair," and then presented me with the Windows RE Boot Options Menu. Now any time I either reboot or select "Continue to Windows 8.1," I always wind up back at that same Boot Options Menu. 3. Attempting the solutions posted in those discussions has not had any effect. I have read recommendations for doing a S... Read more

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Answer Match 62.16%

Hi, I have xp pro sp3 installed in my pc and just yesterday I've encountered problems.

- XP will stall on the welcome page and my cursor would hang. No hdd activity since the hdd LED on my case doesn't show any light anymore.

- If I reboot after the win splash screen it goes to chckdsk automatically. If I allow chkdsk to proceed it hangs at 7 percent of verifying files at stage 2 of 3.

- Even if I leave the pc for 3 hours the 7 percent has not changed and the LED lamp of my hdd is off, indicating no activity.

- I've attempted several times inserting my XP installer cd, but then it seems to hang at the point wherein it says "Windows is starting up" but then even if I leave the pc alone for a couple of hours the screen is still showing the same starting up part. Again the LED lamp is dead hence no hdd activity again.

- I've tried doing this several TIMES TO NO AVAIL.

- I have no backups of the files in my hdd, hence I just can't reformat my hdd right away.

- I also don't have a spare pc at home or nearby that I can use to back up my hdd. I do have a Vaio, but after upgrading to win7 recently, the hdd on that laptop has been locked out. It seems my upgrade was faulty somewhere. This though is another issue that i would have to post anew.

Any help will be appreciated. Thanks

A:xp pro installation won't proceed

Any relation to this system -->



4 more replies
Answer Match 62.16%

HiMy windows update (win 8.1) says that I cannot update windows updates as some settings are managed by my system administrator - but i am the administrator. on other forums I found solutions that use "gpedit.msc"- which I have searched for but cannot find - so this is not the solution for me. please help

A:Windows 8.1 Windows Update not allowed to proceed?

Is this a personal notebook or company owned (Windows Enterprise)?

5 more replies
Answer Match 60.9%

Ok here is the scoop:
I currently have a laptop running Win 7 x64 and I also have a desktop. This desktop, has a blank HDD. This desktop also has no optical CD/DVD drive installed currently. This means then that I must use a pendrive formatted to FAT (NOT FAT32 or NTSC) because this build is quite old but still has good hardware. I downloaded the official x64 Win7 Ultimate .iso file from microsoft. I now have two problems:

1)Windows 7 USB DVD Download Tool says that the OFFICIAL .iso file is invalid and wont let me create a bootable usb stick. This I resolved by doing it manually using the program PowerISO to extract the files to the FAT formatted usb drive

2)It works... well sort of, I get to the "Install Now" screen and click that. Setup begins. The first screen i am faced with says that it is missing CD/DVD drivers with the error message "A required CD/DVD drive device driver is missing. If you have a driver floppy disk, CD, DVD, or USB flash drive, please insert it now. ". My question is WHAT DRIVERS?!, there is no CD/DVD drive and the setup wont let me past until I pick one.

For #2 I've read a couple threads and they said to switch from SATA to AHCI. Unfortunately i am unable to do this because my BIOS is Phoenic -AwardBIOS. Can somebody please tell me what i need to do because I am completely stumped.

EDIT: FYI the HDD is very old but still in working order

The BIOS you are referring to probably does not look like you first envisioned... Read more

A:CD/DVD driver is missing. I cannot proceed with the installation


Try this

Click CANCEL on the error A required CD/DVD drive device driver is missing. If you have a driver floppy disk, CD, DVD, or USB flash drive, please insert it now. then close the windows to get back to the INSTALL now window . Remove the flash drive and plug it back in to another usb point and click on INSTALL now .

9 more replies
Answer Match 60.48%

Hi. I was previously using windows 7 home premium 64 bit on my computer. The computer worked for around 2 years and one day suddenly went BSOD on me, with various problems from disk read errors to "video driver failed to initalize". After my roommate tried all the system recovery options (which all failed), he decided to use his recovery disk to do a factory reset of the computer (it's his computer). This got rid of most of the problems, with the exception of disk read errors from time to time. However, during the setup of the computer, we got the "The computer restarted unexpectedly or encountered an unpexted error. Windows installation cannot proceed." error, which just leaves us in an infinite loop (unless we get a disk read error). Windows 7 came pre-installed with the computer, so we dont have any installation discs. The only disc we have is a recovery disk that lets us get to the system recovery options. The computer was a plug-in-and-use computer meaning that we dont know much about the system specs other than the sticker that came on the side . I included it in case anyone is intrested in it.
Any help would be greatly appreciated.

windows 7 home premieum 64 bit
intel core i3 processor 550
6gb DDR3 memory
1TB hard drive (dont know the name or anything)
NIVIDIA GeForce 315 1024 MB

A:The computer restarted unexpectedly... Windows install can't proceed.

Check the hard drive with the manufacturer's diagnostic tools.
Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.
Bootable Hard Drive Diagnostics

If defective, replace it. Use the recovery disc you have or you can download a legal copy from here: Official ISO Downloads

Following taken from here: Digital River Direct Download Links for Windows 7 Editions Free

I'm including only the English versions.

Microsoft’s partner Digital River is providing the direct high speed download links for the Windows 7 all editions, The download links are available in English,French,German,Spanish languages.

The installation ISO files of Windows 7 are hosted on the server owned by Digital River, one of the delivery partners for Windows 7.

All you need is a legal Product key for a Windows 7 Edition that you want to install using these ISO images. Can be a retail or OEM key.

You can burn these images using any standard burner like [url==>ImgBurn[/url]

The Product key should be on the COA sticker on the computer.

9 more replies
Answer Match 60.48%

Just tried to install Vista Home Premium. Went well until a panel stopped the process and said: "Windows could not update computer's boot configuration. Installation cannot proceed."
Any suggestions what needs to be done to correct this condition?


A:Vista won't update boot configuration

10 more replies
Answer Match 60.06%


as my PC always got locked after some 10minutes (surfing on the net, Ms office use,...) I finally decided to reinstall Windows and made a recovery installation disk. Indeed, removing all software (office, Chrome,...) and reinstall it did not solve anything
I reinstalled it and noted the installation was very slow indeed (hours) until it stopped at step 47 out of 47. Waiting again for sooo long for step 47 to finish, it did not move on at all.

I restarted but then was asked by WIndows7 for an administrator password. How can I know, I did not create any user.

So restarted in safe mode where I could create a user with administrator rights (if did not create a pasword for it)
Then I could log on, but it brought me again immediately to the Toshiba Leading Innovation screen on top of windows again getting stuck again at step 47/47. No move at all again.

I then decided to lower the safety level to the lowest level as to "when software is installed you are not asked for authorisation".
Indeed, step 47 then finishes.
But then I get another installation step with comment "De systeemprestaties worden nu geclassificeerd". This is the dutch text meaning "Systemprestations are now classfied".
I progresses somewhat but after some 10 seconds, it stops and the progress bar does not continue anymore. Waiting hours does not help and sometimes windows automatically restarts. It starts again with executing step 47 out of 47, going back to "Systemprest... Read more

A:Recovery installation does not proceed on Satellite L850D

Hmmmm.... it is not easy to say what is wrong there.
Which notebook model do you have?
If I understand you right you didn’t create recovery media (DVD or USB), right?

Usually recovery image installation should do the job, except there is some problem with recovery image or HDD. I have installed recovery image many times and cannot imagine what else could be the problem.

Stupid thing is that you didn’t create recovery disc and you are not able to test it now using such discs. You are not able to test it with new HDD now because you don't have the recovery discs.
You know what; the problem is that there is no some kind of workaround. Either it works or not.

I really don't know what to say now. All you can try is to set BIOS to default settings and try again.
Please do it and send some feedback.

3 more replies
Answer Match 60.06%

Hello All

My SONY VAIO VPCEB15FX laptop has been getting the S.M.A.R.T failures. I checked with SONY and since my laptop is more than 12 months old - could not get them to help me with this issue without paying (laptop started having issues exactly after 15 months- not so good for a branded laptop). So i thought i will try to handle this myself, created the recovery discs, repair disk and backed up all the data in 15 DVDs. I bought a WD Scorpio Blue hard drive (WD5000BPVT - Advanced Format Drive) and replaced the same in my laptop and started off with the recovery discs. I chose to restore complete system and it proceeded. Once it completed the process - the system restarted and the OS Setup began - now comes the issue. When the setup started it throws this error "Windows setup could not configure Windows to run on this computer's Hardware"

I ordered the SONY recovery discs - repeated the above RESTORE process - but still facing the same error

A:Unable to proceed OS installation on new hard disk

Try running the Sony Hardware Diagostics:
View Document

9 more replies
Answer Match 60.06%

Tonight I put my CompactFlash card into the media card reader and a USB error came up and to click OK to reboot the computer. I did that but when it went to turn back on it now freezes at the ACER logo and will not proceed to Windows. Can anyone help me out.Thanks

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Answer Match 58.38%

My hard drive went out on my computer that was using Windows XP. I only had a recover CD that was provided when I bought the computer. I installed a different hard drive and found out the recover CD wouldn't work. I then decided to go ahead and buy a full version of Windows 7 home premium to install on my computer. I put the 32 bit version disk in the cd and the computer won't boot from the installation disk (nor will the 64 bit). It will boot other bootable cd's but not the windows 7 installation disk. What do I need to do to be able to install Windows 7 on my computer? Thanks in advance.


A:Windows 7 installation disk won't boot computer

Given full retail copy Windows 7 purchased, contact Microsoft for a replacement DVD -

Also contact retailer you purchased the Windows 7 DVD from.

Regards. . .



4 more replies
Answer Match 58.38%

i've had some issues installing sp1 (7 ultimate, latest windows updates) via windows update when the installation fails on a few different error codes, but i have gotten it to install a few times.

each time the installation finishes, i restart the computer when prompted and it goes through the update process when shutting down, then after the windows 7 splash screen ("starting windows") passes, the screen goes blank (black screen, no video- monitor displays "going to sleep" message) and the HDD light on the computer is lit solid.

i've left the computer sitting for hours with no change- i eventually get Windows to boot again by using the install disc to do a Windows restore, but i haven't been able to get past this yet.

does anyone know what might be causing this?

any help is greatly appreciated.


A:Computer fails to boot into windows after sp1 installation

post any and all exact error codes/messages that you do receive before/during/after the install.

I might start with the following in order...
I can not tell you if these will work, chances are that it will not, but it is worth a try none the less.

1.) chkdsk

2.) sfc /scannow

3.) defrag

1 more replies
Answer Match 58.38%

While I was re-installing a fresh version of Windows XP Pro onto my computer, I accidentaly hit the power off switch on my power strip and turned my computer off. I then turned my computer back on and now it won't boot, I get no BIOS screen, just nothing. The little orange activity light stays on constantly. I've tried resetting the CMOS battery and that didn't help at all. Anyone know what to do? is my motherboard dead?

A:Computer won't boot after botched Windows XP Pro installation

Do you get any beep codes or anything like that? Usually if there is a hardware malfunction you will get beeps coming from the PC.

5 more replies
Answer Match 58.38%

I've been trying to upgrade from Win XP to Vista Ultimate. I have tried installing several times. The first time, the computer got hung up on expanding files at 21% and I rebooted. After that I have been getting the msg "Windows could not update the computer's boot configuration. Installation cannot proceed. I've check on a few forums and someone always says to restore the default value for the UpperFilters registry entry and then restart computer. In the steps that follow, it says to modify UpperFilters and to type PartMgr and click ok. This seems to work for some people, I however already had the PartMgr value on there. Can someone tell me what I can do, besides doing a fresh install?


A:Vista Ultimate Upgrade wont Update Boot Configuration

6 more replies
Answer Match 57.96%

On my Laptop Dell 7559 Skylake I've plugged an SSD EVO 850 M2 500GB where I've succesfully transferred the OS by using the Samsung utility. Then I've made a second partition on the same drive, by using Paragon Partition Manager Free.

Now I'm trying to install Windows 7 pro 64 bit (Microsoft ISO, edited by following instructions by Dell on on this new partition, but the installation fails with the message
"Windows could not prepare the computer to boot into the next phase of installation".
Any suggestions?

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Answer Match 57.54%

  We have installed and configured emet 5.5 on a 2012MS.
  When we execute the tenable 2012MS STIG, we get the emet findings stating that emet has not been configured.
   Registry settings show emet installed.  why do we still rec the 2012STIG findings? HELP

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Answer Match 57.54%

This is a bit complicated! Prior to installing Windows 8 my computer went through the following "Evolutionary steps"

1. New motherboard fitted
2. Windows XP installed (baseline full install)
3. Windows 7 upgrade installed on a new disk drive, which then became drive C: - I created a dual boot system
it was also possible to boot Windows XP from what then became drive D:
4. Installed Windows 8 upgrade onto drive C: (also created a bootable USB dive with Windows 8 upgrade on it)
5. After installation, deleted the Windows.Old (Windows 7) because was running out of disk space
6. Deleted all files off the Windows XP Drive C:

In terms of hardware ID's the Windows 8 drive C: is hardware ID 0
The Windows XP disk drive D: is hardware ID 2

Now I am trying to "reclaim" the old Windows XP drive and reformat it for general use, I don't want to use it as a system disk.
The system will not let me!! Here is the status from DISKPART:

DISKPART> select disk 0

Disk 0 is now the selected disk.

DISKPART> detail disk

WDC WD6400AAVS-00G9B1 ATA Device
Disk ID: 4D314D30
Type : ATA
Status : Online
Path : 1
Target : 0
LUN ID : 0
Location Path : PCIROOT(0)#PCI(1F02)#ATA(C01T00L00)
Current Read-only State : No
Read-only : No
Boot Disk : Yes
Pagefile Disk : Yes
Hibernation File Disk : No
Crashdump Disk : Yes
Clustered Disk : No

Volume ### Ltr Label Fs Type Size Status Info
---------- --- -... Read more

A:Problem with disk configuration after Windows 8 installation

It is probably the system volume.

To save running commands, mark your win8 partition active and run startup repair from win8 boot media.

2 more replies
Answer Match 56.7%

I posted a thread here about my Windows 10 installation problems "Something Happened" What Next?

Some of the installation log errors are these:

2015-11-17 10:38:33, Error IBSLIB OSRollbackService::CBootFilesRestoreCheckpoint::Finalize: Failed to backup BCD database from "D:\EFI\Microsoft\Boot\BCD" to "C:\$WINDOWS.~BT\Sources\Rollback\EFI\Microsoft\Boot\BCD".[gle=0x00000006]
2015-11-17 10:38:33, Error [0x064199] IBSLIB SetCheckpoint(WinPEBootFilesRestoreCheckpoint): threw exception.: class RollbackException: RollbackException: Error(6), CSystemVolumeSelectionCheckpoint: Failed to backup BCD database. void __cdecl OSRollbackService::CBootFilesRestoreCheckpoint::Finalize(const unsigned short *,struct OSRollbackService::ICheckpointParameters *)[gle=0x00000006]
2015-11-17 10:38:33, Error [0x06418a] IBSLIB RollbackSetCheckpoint(WinPEBootFilesRestoreCheckpoint): threw exception.: class RollbackException: RollbackException: Error(6), CSystemVolumeSelectionCheckpoint: Failed to backup BCD database. void __cdecl OSRollbackService::CCheckpointImpressario::SetCheckpoint(const unsigned short *,struct OSRollbackService::ICheckpointParameters *)

My laptop partitions are shown below. The DIAGS and WINRE Tools partitions contain Dell diagnostics and are non-standard partitions. Are my laptop partitions (particularly the Dell ones) compatible with the Windows 10 installer and, if not, what do I do to correct the partitions to satisfy ... Read more

A:Is my Disk Partition Configuration Preventing Windows 10 Installation?

Do you have an image backup of your hard drive? If not I would suggest you create one to an external hard drive using a program like Macrium.

Once that's done do a clean install, deleting all partitions on the hard drive so it's a completely un-allocated, then click Next. Let the install create the partitions it needs.
Windows 10 - Clean Install

Also disconnect everything except mouse, keyboard and display, EVERYTHING. Remove all USB connections and remove any SD cards.

8 more replies
Answer Match 56.7%

Okay, so let me first tell you that I am in a state of panic. I have very important data on my HDD and am unable to boot any OS on it now.

I initially had Vista and 7 on it, working, until I decided to uninstall 7 for XP. I deleted the partition 7 was on (C; my primary partition) and installed XP onto it. That went smoothly and all, but after booting it up I noticed it wouldn't let me specify which OS I wanted to start; it would just auto start XP. I went into the bootup settings in XP and changed the time operating systems are displayed from one second, to ten, yet it still just auto-booted XP. I was able to access the data on the other partition in the XP explorer, but seemingly wasn't able to boot from it. So I "backed up" all my data onto a third partition I had created as a failsafe in case something went wrong and I couldn't boot either of my OSes.

It then came to my attention that I had installed Windows XP Professional instead of home edition, so I made a bootable CD with the XP iso and restarted the computer for reinstallation. According to the program, the setup files copied over fine and all, but when it auto-restarted to continue the installation process it would just loop on and off at the BIOS screen. After trying 4 different versions of XP to no avail, I stuck my Vista Home Premium disk in and booted from it. Again, I got to the setup screen and all that jazz, but when prompted to select the location I wanted to install Windows in, I go... Read more

A:Vista installation does not find any drives during installation, computer won't boot


do you have a way to download and burn a linux live cd, that would get all your pictures back then concentrate on the other..

someone else may have other ideas..

good luck

10 more replies
Answer Match 55.44%

I have a dell t series.
Windows Vista 32 bit.
I was doing a windows update and it said it needed to be restarted in order for it to be completed. Upon restarting computer it said there was a problem with the update. I tried restarting and now It locks or stops when loading at !! Oxc0190005 !! 24778/61615 (Registry\machine\schema\wmc.
I tried the F2 and F2 Bios Setting and reboot with the cd: downloaded to help it get to the System screen. I tried restore and it locks down. Not sure what to try now!!!
Please help me. I need to be able to get my I tunes account backed up at least if it isn't going to work properly.

A:Computer will no boot after windows update

this might help u angelB
Vista Won't Boot (Black Screen) After Bad Windows Update - CNET Windows Vista Forums

18 more replies
Answer Match 55.44%

Hello, I am having a very confusing problem.

I just finished putting together a gaming rig, now for the confusing part: I can't get a PS2 or USB keyboard to work on the post screen to enter the bios most of the time. I have gotten the PS2 keyboard to work a few times from restarting the system a multitude of times, I have been able to alter the bios these few times but it will not work after I have saved and exited the bios.

Twice I have gotten past this problem, but the system would not boot, it would just restart automaticly and throw me back to post with a non-working keyboard.

My question I guess, is there anything I can do to make the PS2 or USB keyboard work consistantly in post/bios?

I'll list my specs now:
XFX nForce 680i LT SLI mobo
Intel E6660 Quad core cpu
OCZGX 850 wat PSU
2x evga nVidia 8600 GT 256mb DDR3 PCI-E cards in SLI
Corsair 2gb DDR2 Twin2X matched XMS2 ram

I have made sure everything is connected properly and that the mobo is not grounded on the case(properly fit with spacers/risers) and have tested all parts, everything seems to be in working order besides the keyboard not working 90% of the time in post.

Any help would be much appreciated.

A:Having trouble with new build, can't proceed to boot

Can you try another PS/2 keyboard to rule out that as the problem? If a second PS/2 keyboard behaves the same way, it would seem the fault lies with the motherboard, specifically PS/2 circuit.

3 more replies
Answer Match 54.6%

On May 16 2012 I turned off my computer then Windows did its update on May 17 2012 I turned on my computer and it did not turn on. What could have caused this?

I first removed all non-essential components from my computer. When I turn off the power and weight for a few minutes and turn it back on again my computers fans come on and go off after a few seconds, this is normal, but when I push the start button on the front of the computer nothing happens. A strange thing happened, my computer went through a sequence of erratically turning on and off by its self. I think it was trying to tell me that it is still alive.

System Properties:
Microsoft Windows XP Professional
Version 2002
Service Pack 3
Motherboard - D875PBZ
Intel Pentium 4 CPU 3.00GHz
2.99GHz, 1.00 GB of RAM
Creative Soundblaster Live 5.1
Camcorder: Sony Digital DCR-TRV3100 NTSC
Camcorder: Sony Digital DCR-SR100
Video Card: NVIDIA Quadro FX4600

A:Solved: Computer will not boot-up after Windows Update.

14 more replies
Answer Match 54.6%

I currently have Vista and Linux on my computer. I have Windows 7 coming in the mail soon and I would love to update my Vista to that. Do I need to do anything special while installing?

A:Update to Windows 7 on a dual boot computer

Windows 7 may require a clean install. Just start the install and Windows 7 should point to the Vista partition. Just select options and delete this partition and continue with the Windows 7 install

1 more replies
Answer Match 54.6%

Earlier this evening, windows surprised me by restarting to preform a windows update. I went to go do something else for half hour or so, and when I came back I saw the startup repair was running. 
On startup right after the windows logo come up, I get blue screen with error PROCESS1_INITIALIZATION_FAILED 0x0000006B.
Same thing on safe mode and "last successful boot config."
All of my restore points failed, and startup repair fails.
Checkdisk says no problems found, and SFC finds corrupt files and repairs them every time I run it, but the blue screen still comes up.
I tried using the widows 7 recovery disk but that failed too.
I have done a LOT of reading on the subject and based on the evidence, believe this is due to corruption of ntdll.dll in system32.
There was a forum thread where it was suggested I replace this file from the same version of windows followed by many replies from users who were able to successfully fix their issue this way. When I try to copy the clean version of ntdll.dll into my system using the recovery console, however, I the the error
The requested operation cannot be performed on a file with a user-mapped section open.
I suspect this means some process is using the file or something like that. Somehow, other people were able to get it to work.
Can anyone PLEASE help me replace this file (or suggest some other creative fix for this issue).
I would really really lik... Read more

A:Windows 7 Update now computer wont boot

Update: This is not a hardware issue. I was able to boot the computer using an ubuntu usb stick, mount the windows drives and transfer all of my important files off. Unfortunately replacing that .dll file did not fix the issue.

1 more replies
Answer Match 54.6%

This is what happened (Some tech terms might be off, as I run a Swedish computer and translating them as good as possible):
Windows update had downloaded some updates and had started installing them. Somewhere in the middle of this, power went down, and the computer went black.

Since then, the computer won't start. I get the same result both when trying to boot it up in
-standard mode
-fail safe mode(also tried with network and command prompt)
-"using last working settings"

What happens is the computer says "it wasn't shutdown properly" and I pick a startup mode out of those mentioned above.
WinXP starts loading, with loading screen and all, but then all of a sudden there's a bluescreen with some text flashing by too fast to be able to read anything, and then it reboots. And that's about as far as I've come. Same result for all startup modes.

The OS is WinXP pro with SP3, and has been running smoothly until today.

I did try booting with my winXP disc, it started the installation program, but that froze after a few minutes of chewing, so I had to manually reboot.

I *could* borrow someone else's cd with another OS and try that, of course. The only problem is, I don't have enough free hdd space to install another OS (roughly 1gb free), so I really need to access some command prompt so I can manually access (and delete) files, and I don't know how to do this. Is it even possible nowadays?

Am I screwed, should I kee... Read more

A:Computer won't boot after crashing during windows update

Instead of picking safe mode, pick the option to disable automatic restart on failure and report back with the blue screen error code.

3 more replies
Answer Match 54.18%

Following two consecutive automatic Windows updates (Windows 7) last week, my computer will not boot for long stretches. In the day after the first update, my computer booted fine but froze for a few seconds perpetually throughout the day. The second update started that night and it would not boot the next morning.
The power came on, the dvd drive spun and even the wi-fi light came on, but the hard drive would not boot. I turned it off by holding the power button down, and tried repeatedly to turn it on, but it would not boot up. Internet trouble-shooting via another computer did nothing (holding down Shift+F8+Power, taking out the battery, etc.).
At one point the next day, I pushed the power button and it booted up. It went through the steps of completing the automatic Windows update and everything ran fine, but when I shut it down, it would not boot up again. The following day, after many tries, it finally booted up again, I tried to restore to before the first of the two updates, but one file kept it from doing so. I was then able to restore it to before the second update (but after the first). However, after powering down, it did not boot again. Now it boots periodically - after many tries - but it seems to boot a little more frequently than before the restore...but still it takes many, MANY tries throughout the day where it just powers up without booting.
The timing of the Windows update may be a complete coincidence, but it seems like wha... Read more

A:Following WIndows Update, computer will only boot every 20th or 25th try

Did you try A system restore, when you boot your pc you keep tapping the f8 key untill you get a screen with diffrent options one of which is safe mode, u can try enter safe more and delete/uninstall your updates that way or you can also try doing a system restore by either typin in system restore too search box in start menu or in the command prompt type rstrui.exe and this will restore pc too  an earlier time

8 more replies
Answer Match 54.18%

error: "Windows could not update the computer's boot configuration. Installation cannot proceed."Hi guys...em new member here so please guide me or tell me the solution to my problem...(i dont know where to pelas accept my apology for not coneiyng u rightly but please response me)

i have a Dell laptop, model is N4110.....i purchased it from my frnd about six months ago who have bought from outside country......there was running windows 8 since last 6 months very good....but three days earlier i wished to clean install my winodws 8 from USB (i know how to make bootable windows 8 rightly)....

as when all the system files are installed and system is restarted to GET READY.....after 100% of getting ready an error comes up and system freezes or roll backs........
please help laptop is now totally jammed as i have also tries it with a windows 7 iso but nothing found out.....please help me what is the solution....

(soory for my poor english)>>>>>thankew v.v muchhh )))

A:Error: "Windows could not update the computer's boot.....

Hi, Welcome to 8F.

Boot from 8 DVD and goto Repair console > Command Prompt (Hit enter after each line)

list disk
select disk x (x = being the disk number of your HDD)
create partition primary
format fs=ntfs quick

Reboot and try setup again (I use this for USB drives, but they are not partitioned, I imagine this will kill all partitions on the disk and create just one new one)

1 more replies
Answer Match 54.18%

Last Tuesday I initiated a windows shut down, after noticing windows update had installed updates.
The '... Installing updates ......  Do not shut off computer ... '
screen was displayed and I left the computer/updates to do their thing ... for the day, as it turns out.
Upon returning home that evening the computer was in the very same state.  Feeling I had little choice,
I hit the power button, turning the computer off.  Now my computer will not boot nor can I get into the bios.
When I power it up the fans start, the motherboard beeps once and then the Intel motherboard logo' screen
(the one with the 4 PF/bios/boot options) displays but I can not use any of the options.  It just hangs there. 
I can initiate re-boot with <alt+Ctrl+Delete> and/or boot button, but the same thing happens. Have checked
all connections, reseated the memory but the result is the same  ... HELP!
Intel Motherboard DH57DD with i7 processor

A:Windows Update did not shut down computer. Now it won't boot into bios even

Hello -
Is this a "home built" or "Brand name" computer ?
If it is a Brand name, please list the Make and Model
Thank You -

7 more replies
Answer Match 54.18%

I'm running Windows Vista on my lap top and when I try to start it up it shows "installing updates 3 or 3 0% do not switch off computer",,, then goes to 96% then shuts down and reboots doing the same thing over and over again.

It's as if the update isn't there but if wants to install it. I've tried booting into safe mode - same thing happens. Tried F8 and repair mode - same thing

HELP ...............even tried doing the restore to earlier point but a) nothing happens and b) don't really want to as will loose my friends photos (worse than loosing my own).

Any suggestions appreciated and FAST !!

A:Windows update not installing properly - computer won't boot up

Which updates are you installing?
Have you installed SP1 and SP2?
Have you updated your drivers prior to updating Windows?
Have you scanned for malware.

You shouldn't lose photo's when using a System Restore Point

1 more replies
Answer Match 54.18%

When i start windows Vista, I have error:
Delete restoration files and proceed to boot menu

The keyboard and muse stacked.
I can go to the bios, but its not help.


A:Delete restoration files and proceed to boot menu

This happens when you have a corrupt hibernation point. Did you select to delete the file? Delete restoration data and proceed to system boot menu error

2 more replies
Answer Match 54.18%

i'm having problems starting up my windows vista.. when i turn my laptop on there's a screen that comes up showing
"configuration updates: stage 3 of 3 - 0% complete" and after a couple of seconds my computer shuts down, restarts and does the process all over continuously with no option of cancelling this process....
can someone please help

Thank You

A:Windows update configuration problem

Do you know what update your computer is trying to install?

12 more replies
Answer Match 54.18%

Hi all,

Need some extra help here. I attempted to get the debugging tools to read the minidump files post-mortem, but can only get into safe mode, which doesn't help me. I've attached the zip of the output from the jcgriff2 app.

I'm not positive, but it may be related to an attempt to install Spanish & Japanese optional language packs to Windows 7 Ultimate installation alongside a recommended update.

Initially, it crashed during start up at the 'configuring windows' screen at 15% into it. Two system restores later to take me back two updates, and now it returns to the 'configuring windows' screen on startup and crashes at 0%. Not sure if additional system restores will do much good.


- Matt

A:BSOD during Windows Update Configuration

Seems to be related to your USB port/Device and your Nvidia Display drivers

- Remove any unnecessary USB device or plug it in another port

- Uninstall your Nvidia display drivers then use driver sweeper to remove leftover Nvidia files
Guru3D - Driver Sweeper

Then reinstall your display drivers: NVIDIA DRIVERS 260.89 WHQL

This was likely caused by the following module: usbhub.sys
Bugcheck code: 0xFE (0x8, 0x6, 0x5, 0xFFFFFA80067B9000)

This was likely caused by the following module: nvlddmkm.sys
Bugcheck code: 0xA (0xFFFFFA800B0C1060, 0x2, 0x1, 0xFFFFF80002EDC84C)

3 more replies
Answer Match 53.34%


I have an Acer netbook running windows 7 starter...for several days each time I close the laptop there are updates that attempt to install but fails to do so for some reason...there are also issues of configuration,seemingly every time I start the laptop.

I have read the uploader tool page but before going through this process would like to ask why the laptop fails to update ? ...I recently got rid of any microsoft office programs...does this have anything to do with the failure to update ?

below are the updates that have failed several times ... sorry but the image is very small !

A:Windows 7 update failures and configuration issues.

It`s a couple of days since I posted the above but the updating failure continues...I`ve no idea if the failure is caused by this laptop not in fact having the required internal programs to ensure the updates are accepted...something is obviously not right.

edit ti add...maybe the laptop just doesn`t need these updates...?

1 more replies
Answer Match 52.92%

I'm having a problem with my XP laptop. I've been hibernating my laptop daily for the past couple of years. Recently after waking up from every hibernation, the laptop gives the following error message:

System restart has been paused:

Continue with system restart.
Delete restoration data and proceed to system boot menu.

After that it boots into Windows, however i lose all of my open programs which is rather annoying. Does anyone know how to resolve this?

A:After hibernation, Delete restoration data and proceed to system boot menu.

Welcome to TSG....

Some system specs would be very helpful to us here could you please post?

How long do you leave your computer running for?

2 more replies
Answer Match 52.92%

as stated in the title i want to delete the restoration process and continue to system boot after hibernation wake up but i dont know how and i have checked the web but all that comes up is people trying to avoid this but i want it to happen because thats how my computer turns off but whenever i turn it on i want it to start all over with out any programs or anything and i have tried pressing F8 repeatedly but still nothing.

A:[SOLVED] how to Delete restoration data and proceed to system boot menu

Are you saying that you cannot shut down the PC?

9 more replies
Answer Match 52.5%

My father has his own desktop that he uses daily for checking work emails and playing games. He has a bad habit of falling for "You must update ______!" ads, and downloading harmful products.
He tried to uninstall anything malicious, but today I found a "Searchqu Toolbar" installed. He has been having problems reaching various websites that work perfectly fine on any of our other computers. And earlier this week, his IE 11 became completely unusable, showing a white blank screen and no text on any toolbar buttons. (This I fixed by reinstalling and resetting IE)
He is still mysteriously unable to reach various sites, and gets frequent ads to more viruses (DomaIQ is particularlly frequent). We've run Kapersky full scans and updates many times to no results, so I'm not quite sure what to do next.
He is on Win7 x64, and prefers to use IE but has the same problems in Chrome too.

A:My dads computer may have been infected. Not sure how to proceed

Hello nbadal -
Your dad has downloaded the latest type of advertising garbage (add-ons).
These have been included with a program or just a page that was visited -
First we can check that the system is generally OK and then look for the specific item.
First -
Please download and run RKill by Grinler. A black DOS box will briefly flash and then disappear.
This is normal and indicates the tool ran successfully. At worst the tool will run for about 2 minutes
Important: Do not reboot your computer until you complete the next step.
* Please download AdwCleaner by Xplode and save to your Desktop.
* Double-click on AdwCleaner.exe to run the tool.
* Vista/Windows 7/8 users right-click and select Run As Administrator.
* Click on the Scan button (only once)
* AdwCleaner will patient as the scan may take some time to complete.
* After the scan has finished, click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
* Click on the Clean button (only once)
* Press OK when asked to close all programs and follow the onscreen prompts.
* Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
* After rebooting, a logfile report (AdwCleaner[S0].txt) will open automatically.
* Copy and paste the contents of that logfile in your next reply.
* A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.
Next -
Please download Junkware Removal Tool b... Read more

3 more replies
Answer Match 52.5%

Hi ,

I have a windows 7 x64. I separated 40 gb my disk and installed windows 2008 R2. But my boot info did not change. How can i add my new OS in my bcdedit? (I need exact commands)


A:Windows 7 DUAL boot configuration

No need to use commands as modern tools automate these commands. Install EasyBCD to add the missing OS. The older versions of Easy are free.

2 more replies
Answer Match 52.5%

I have installed Xp over windows 7 before. I have done it many a time by using EasyBCD. I use to backup the BCD settings and load it after installing easybcd in xp. And write MBR using EasyBCD. Nut this time around it isnt helping me one little bit.

It boots into xp time and again. Is there something that I missed this time I am not sure. Should the Boot.ini file of Xp have 2 entries?

Thank You in advance

A:Messed up boot configuration Xp over Windows 7

Assuming you haven't inadvertently checked the box to restore the XP bootloader instead of the Vista bootloader, the only thing that comes to mind is if the bootloader timeout is set to 0 and XP is the default OS.

2 more replies
Answer Match 52.5%

Windows update was interrupted yesterday and now I'm getting all kinds of errors.

1-SVChost.exe application error Instruction at 0x745f2780 referenced memory a 0x00000000 memory could not be "read". This happens when I try to re update windows and when I boot computer and perodically while searching the internet.

2-No audio device. My sound is only working when the error message pops up.

3-Generic host process for Win32 services has encountered probelm needs to close.
(this occurs when I boot up computer)

4-unable to create C:/document and settings/jamie/application data/BVRP Software Netwaiting Moth log txt.file (this happened when I booted computer

I called dell as the system is only 4 months old, and i have warranty, however they informed me that for software related issues they would charge 264.00!!!

You could say that I'm rethinking my purchase choice.

Any help would be greatly appreciated!

Thanks so much

A:SVC host.exe error message-windows update, configuration problem

did a system restore to a checkpoint on monday, when all was well. Fixed the sound problem, but still getting the error message about SVChost and the Win 32 one.

2 more replies
Answer Match 52.08%

So I have this computer here, and it won't boot.

Here's what I know:
The computer has an AMD CPU.
The computer's motherboard has the Foxxconn logo all over it, so I assume that's the manufacturer of the motherboard.
The computer has 512 MB of RAM in it.

The computer completes the POST successfully, it beeps only once like normal, and proceeds to boot from the Ubuntu 8.04 CD I put in there.

It gets to the "Try Ubuntu without any changes to your computer" and other options screen.
Even If I select the memory test option, it just goes to a blank screen (black) with a flashing white cursor in the upper left hand corner.

I tried loading windows XP on it, but no luck there...when it tries to boot for the first time, just freezes and sits there with a blue-ish blank screen.

I have reset the BIOS' CMOS with the jumper, that doesn't seem to help at all.
I have taken out the video card that was added a while back and am using the motherboard's integrated graphics.
I have taken out everything that won't prevent the computer from booting (CPU, RAM, some boot source [CD drive], etc.)... but still no change.

Anyone have any idea what the heck is going on with this thing?

A:Computer won't proceed past a certain point when booting

Update the Bios
Or run Memtest

It sounds more likely a Video fault though
I'd remove the card
Then go to Bios, and confirm its (addon card) disabled

Also try disabling USB everything, in Bios; sometimes that's the issue as well

9 more replies
Answer Match 51.66%

Problem: Acer XP Pro Laptop reboots just after the 'Windows is starting up' message. Using 'Last known Good' recovery option works, and allows the system to boot and be used successfully. However, upon next startup, exactly the same problem recurs. Also any changes that were made while the system was up are not saved. I also do not get the usual 'Saving your settings' message during shutdown.
It appears that Windows is not saving the 'good' configuration for loading on the next boot.
I have even tried creating a restore point while the system is up, and using System Restore to load the restore point. Even then, the original problem recurs.
Usually I would use 'fixboot' from a Windows CD boot to fix this, but the laptop has a strange hard drive configuration, and Windows does not see a hard drive if booted from CD.
Question: Is there a registry fix that would allow me to force Windows to save a good boot configuration?

A:Windows doesn't save boot configuration

6 more replies
Answer Match 51.66%

First I accidentally did bcdedit /deletestore deleted the Windows entry to boot.
And so it was unable to boot, and failing with Unable to find \Boot\BCD file, 0xc0000098 error.
I tried various options, but none worked, so decided to recreate BCD from scratch.
When I booted with Windows Install disk, and went into Repair Computer Mode, Command Prompt.
Found that System Reserved Partition was on C: drive.
And my Windows Install was on E: drive.
So I followed the steps below to recreate BCD in my system Reserved Partition in C drive.
These are the steps I did, since the import command in the links above didnt work, followed Nathan Brown's suggestion).
bcdedit /createstore C:\Boot\BCD
bcdedit.exe /store C:\Boot\BCD /create {bootmgr} /d "Windows Boot Manager"
bcdedit.exe /store C:\Boot\BCD /set {bootmgr} device partition=C:
bcdedit.exe /store C:\Boot\BCD /timeout 10
bcdedit.exe /create /d "Microsoft Windows" /application osloader
bcdedit.exe should return a message with a GUID for the newly-created entry, something like this:
The entry {c0dfc4fa-cb21-11dc-81bf-005056c00008} was successfully created.
In my case, Windows was installed on E drive.
bcdedit.exe /store C:\Boot\BCD /set {c0dfc4fa-cb21-11dc-81bf-005056c00008} device partition=E:
bcdedit.exe /store C:\Boot\BCD /set {c0dfc4fa-cb21-11dc-81bf-005056c00008} osdevice partition=E:
bcdedit.exe /store C:\Boot\BCD /set {c0dfc4fa-cb21-11dc-81bf-005056c00008}... Read more

More replies
Answer Match 51.66%

So yesterday automatic Windows update installed IE10, today I noticed that links in certain applications open in IE10 instead of my configured default browser, which every link from this or any other application used to open in before that update and the reboot that followed the update.
I checked the Default Programs section in the system control panel, expecting maybe Microsoft wanted to get themselves in any more trouble with the EU and changing the default to IE. This was not the case however, all the associations were still pointing to the configured default browser, I noticed however I could not uncheck the defaults already set.
So despite the obvious configuration being correct, links would still open in IE10 even after yet another reboot.
I went ahead and checked the registry associations, and found that http(s) protocol as well as htm(l) filetypes were associated with Internet Explorer with various EditFlags set (presumably to prevent changing them through the user interface, or to ignore the user interface settings).

Seriously Microsoft? Don't you have enough trouble yet?

A:Windows Update IE10 Install messes up default browser configuration

I'd avoid IE10 and uninstall the update. It's riddled with bugs.

1 more replies
Answer Match 51.66%

currently writing a powershell script to harden Windows 7 machines. I am basing what I am scripting off the STIG at Many of
the things that need to be edited are in the Administrative Templates section of the group policy object in the mmc.

Right now I am using Set-ItemProperty to edit the registry values for these policies, but I wanted to
know if there is an easier way, such as exporting a completed Administrative Template and importing it onto the new machine (as local policies is able to be done).


More replies
Answer Match 51.24%

I have the Dell Inspiron 7559 (non-touch) and was able to install the Windows 10 Anniversary Update today after a long session of sitting though Windows Updates. Everything seemed to work fine, except that I had to uninstall my antivirus (Symantec Endpoint Protection). No biggie, I'll just reinstall it after the update. I think it also said that the Intel WiDi drivers had to be uninstalled as well, which it did automatically, but that was all that happened during that process.
So I attempt to do so, and I was able to install it via the .msi file (the .exe file wouldn't work for some reason), and the computer begins to reboot. Constantly. The laptop would freeze somewhere from when the login screen appears to a couple minutes after that. It would hang for a couple minutes, then reboot. It rebooted enough times for it to go to the Windows 10 recovery options. I just told it to restart so that I could tell it to boot into safe mode on the next bootup (shift-click restart when I got inside Windows). It works, and I then tell it to boot into safe mode.
Now my laptop won't boot at all. It won't go past the Dell logo. I can enter the BIOS and the boot options menu, as well as load the ePSA diagnostics tool and have the tests pass (no errors). But it won't get past the Dell logo after this. It doesn't restart, flash lights or anything like that. Just hangs on the Dell logo.
How can I resolve this issue?

More replies
Answer Match 51.24%

This began yesterday when I got computer freezing, this was in the message - "NT AUTHORITY\SYSTEM", with a shutdown countdown of a minute.

After running Malwarebytes, Webroot Antivirus and another antivirus that I found here, as well as rkill.exe, I now get "C:\WINDOWS\is-TN7EK.exe." with a completely blank screen upon turning on the computer. When I click on it, my regular desktop loads up, but I am unable to get online completely, without being in Safe Mode.

Any and all help is greatly appreciated.

DDS (Ver_11-03-05.01) - NTFSx86 NETWORK
Run by HP_Administrator at 21:52:06.50 on Mon 05/02/2011
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_24
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.1014.563 [GMT -4:00]
AV: Webroot AntiVirus with Spy Sweeper *Enabled/Updated* {77E10C7F-2CCA-4187-9394-BDBC267AD597}
============== Running Processes ===============
C:\Program Files\Webroot\Security\Current\Framework\WRConsumerService.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\system32\svchost.exe -k netsvcs
C:\Program Files\Webroot\Security\current\plugins\antimalware\AEI.exe
C:\Documents and Settings\HP_Administrator.YOUR-4DACD0EA75.001\Local Settings\Application Data\Google\Chrome\Application\chro... Read more

A:Computer freezing. Thought was MSBlaster or Lsass... but it is neither. don't know how to proceed from here.

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.Please take note:If you have since resolved the original problem you were having, we would appreciate you letting us know. If you are unable to create a log because your computer cannot start up successfully please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
If you are unsure about any of these characteristics just post what you can and we will guide you.Please tell us if you have your original Windows CD/DVD available.If you are unable to perform the steps we have recommended please try one more time and if unsuccessful alert us of such and we will design an alternate means of obtaining the necessary information.If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review your topic an do their best to resolve your issues.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply'... Read more

4 more replies
Answer Match 51.24%

I need to set up three user accounts on two computers the accounts on each computer is going to be monitored.
Each user will be assigned access for certain folder or files and certain applications, like internet explorer.
And all usb ports and dvd drive will be blocked. Only the admin will be allow to have full access.

So i need to do something that allow ( managers) to monitor employees activity on the system during working hours.

On one pc is windows xp pro on the other os windows 7 home premium.

Any idea how i can acomplish this task?

I.was thinking of group policy on both computers but on home premium there is not group policy.

Also the users will be using almost all the same programs and files just the with different information.

Thank you in advance.

A:group policy configuration and computer configuration question

Read this
But for Windows 7 Home Premium you will not have the
Local Security Policy so you may need to upgrade to Windows 7 Pro for that.

This is easier to control with a server like Windows Server 2003 or 2008.

2 more replies
Answer Match 51.24%

My Dell Insperion 15 now has this boot error. I tried using the recovery USB from my HP. It is smart enough to know that I'm not trying to reboot the HP computer so it doesn't work. This is so frustrating. What to do?

A:windows 8.1 error 0xc00000d boot configuration data

Check HDD with this: Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.
Test your RAM: RAM - Test with Memtest86+ - Windows 7 Help Forums
one stick at a time eight passes per stick
Drive letters in WinPe will probably be different from what you see in windows - that is normal.

I would delete the bcd store and run the commands again. You should be pointing them at the reserved system partition .

Otherwise, at cmd prompt, type:


lis vol

( Look to see the drive letter for your main windows partition - if it is D then type as below, otherwise replace D with the letter diskpart gives for the main windows partition)

sel vol d



bcdboot d:\windows /s d:

bootsect /nt60 all /mbr

restart the pc - you're good.

7 more replies
Answer Match 51.24%

Hi, thank you. glad to be the newest member here. I have an Aspire S3 laptop Windpows 8 to 8.1 - that now has a BCD error blue screen upon start up that is error OXCOOOO0D - boot configuration data Recovery

Blue screen reads:

Your PC needs to be repaired.
The BCD is missing some required info.
you'll need to use recovery tools...

I don't have an install/repair cd/dvd, and I don't have my product key - since its on the BIOS and is unretrievable. I want to save ALL my files so, please, if someone can help, thak you! All I tried so far is to get into the BOOT by pressing F2 and switched it from UEFI to Legacy only it asks for BOOT disk...

A:windows 8.1 error 0xc00000d boot configuration data


9 more replies
Answer Match 51.24%

I am attempting to boot up a DELL intel pentium 4 with a cloned hard drive.
I get this message:
"Windows could not start because of the following ARC firmware boot configuration problem:
did not properly generate ARC name for HAL and system paths. Please check the Windows documentation about ARC configuration options and your hardware reference manuals for additional information.

I have read through previous threads on this issue and it seems to be the BOOT.ini file needs replacing?
I am a beginner when it comes to these issues.
Can anyone offer hand holding?
I tried BOOTSUITE 2012 and it would not boot up.
I was able to to boot up the Ultimate WIndows Bootup Disk but NOW WHAT?
Any help is appreciated.

A:"Windows could not start because of the following ARC firmware boot configuration pro

8 more replies
Answer Match 50.82%

Not sure if this is the correct forum, please forgive me if I've posted it in the wrong forum.

Hi folks I?m a newbie to the forum and would really require some assistance, I?ve owned PC?s for a considerable time and I am pretty flummoxed with a problem I?ve encountered. I haven?t a clue how this occurred and for the life of me cannot seem to recover my PC. I have used various approaches on your forum to hopefully correct this issue but to no avail.

When booting from disk I get the message the file
File: \Boot\BCD Status 0XC0000098
Info: The windows boot configuration data file does not contain a valid OS Entry

I used the helpful guide ?How to Fix Windows When it fails to Boot? on this form and ran the following: Initially running system repair

The computer scans itself during this phase and looks for windows installations it returns the message no windows installations found. When I view the Diagnose and repair details I get the following:

No OS files found on disk
Repair Action: Partition table repair
Result: Failed error code 0X490

I have ran the repair process 3 times and booted between each repair

I progress beyond this and run the following:

Bootrec.exe /Fixmbr runs successfully
Bootrec.exe /Fixboot runs successfully
Bootrec.exe /RebuildBCD runs and returns successfully scanned windows installations
total identified windows installations: 0 completed successfully

My Laptop is a 4 year old ACER 8390G running Windows 7, it has a Hitachi 500Gb hard drive and the p... Read more

A:Windows boot configuration data file does not contain a valid OS entry

Hi jdoherty, Welcome to forums.

Check out this link. FIX boot error.

Hope this helps.

9 more replies
Answer Match 50.82%

Hi, had a few problems dual booting and managed to get every thing fine. Installed easyBCD and clicked install to the wrong partitionNow when i boot after the bios it appears "windows failed to start, a recent hardware change might be the problem." Offers solutions to boot from CD which i have but wont boot. Will just appear the same screen.file:\boot\bcdinfo the windows boot configuration data file does not contain a valid OSDell inspiron 1720

A:info the windows boot configuration data file does not contain a valid OS

Resolved. Managed to get cd to boot.

1 more replies
Answer Match 50.82%

Hello, I apologize if this is in the wrong forum, and if there have been threads about this issue before, but I've searched for a while and could not find a solution that I could understand from reading, as I am a newbie. Whenever I start up my computer, it shows this:
Windows failed to start. A recent hardware or software change might be the cause. To fix the problem:
1.) Insert your windows installation disc and restart your computer.
2.) Choose your languange settings, and then click "Next."
3.) Click "Repair your computer."
If you do not have this disc, contact your system administrator or computer manufacturer for assistance.
File: \Boot\BCD
Status: 0xc0000098
Info: The Windows Boot Configuration Data file does not contain a valid OS entry.
The computer runs windows 7 and is an Acer Iconia Tab W500, so it's a hybrid tablet and laptop and did not come with an installation disc, nor does it have a disc drive due to its size. I can't access the window that pops up with F8, the only screen that can appear is the F2 screen.
I'm fine with completely restoring the computer to factory settings, or pretty much anything that will get the device working again. The problem is, I can't figure out how to either repair the file or restore. I'm really sorry if this is really confusing or if I didn't provide enough information, I don't have any experience with computers, but any advice on how to fix it?

A:Windows Boot Configuration Data File does not contain a valid OS entry

Do you have a Windows 7 Repair Disk?
Do you have, or can you borrow, a Windows 7 installation DVD (Same version as yours)?

If you follow the instructions in that message using either disk the chances are good that you can repair the problem.

If you can't get your hands on a DVD, then when turn your computer on - tap on the F8 Key as soon as it comes on. When the black screen with options appear, select "Repair your computer." When you see the option, perform a Startup Repair.

If startup repair fails then select the last option which allows you to access a command prompt. You might want to enter these commands at the prompt:

bootrec.exe /fixboot
bootrec.exe /fixmbr
bootrec.exe /rebuildbcd

3 more replies
Answer Match 50.82%

windows boot configuration data file does not contain a valid OS entry (0xc0000098)

Trying to fix my aunts laptop (Toshiba satellite/windows 7). Tried a recovery disc, which was painfully slow but no joy.
Here is screenshot of boot:

Partition check with 'partition wizard':

I was able to explore the "system reserved" partition, which shows boot folder etc:

When I explored the larger partition it only showed "(Disk 1 Partition 2)

I did the diskpart thing in command prompt:
vol 0= E dvd rom
vol 1= C 100mb partition (active)
vol 2= D 232gb partition

Any advice on what to do to try fix this missing OS.
Thank you.

A:windows boot configuration data file does not contain a valid OS entry

If you ran Factory Recovery it apparently failed. Had you asked first we could have helped you work through the steps for Troubleshooting Windows 7 Failure to Boot. Now there is likely nothing to repair, although you can try Startup Repair after marking Win7 or its boot partition Active.

What I would do now is get and maintain a superior Clean Reinstall - Factory OEM Windows 7 . Everything needed is in the blue link.

If it fails to install, reset BIOS to defaults: Clear CMOS - 3 Ways to Clear the CMOS - Reset BIOS

While in BIOS setup set SATA controller to AHCI to try install. If that fails try IDE mode.

If install still fails try wiping the HD from the installer's Command Line using Diskpart Clean Command

Report back results as there will be more steps if necessary.

3 more replies
Answer Match 50.82%

I am using a Professional Dell Laptop under Windows 7.
I am also using this computer booting on an external SSD with Windows 8 from the eSata port (with my private stuff).
On the regular HDD, I have 3 partitions (No letter: Reserved system, C: Win7, D: Data). I access only to Data partition.
I had 3 times the same strange problem:
After using Windows 8, the system is no longer booting in Windows 7 (BSOD). If I reboot in Windows 8, access to Windows 7 partition is denied.
I tried to change the permissions, it is not possible because it is greyed, but I can create a full access for "Everyone".
When rebooting, it seems to work but boot is never finishing (grey screen with the mouse active).
At the end, I found no other solution than restoring the partition from a backup image.
Is some of you understanding what is happening and what can be done to avoid that?
(for the moment, I am disabling the HDD from the bios, but obviously I am loosing the access to Data partition).

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Answer Match 50.82%

Rebooted the system and Windows won't load at all.
Boot selection is set to hard drive first so no other items are booting causing this.
I have no idea is going on and fearing the worst.

Once the Manufacter bootscreen goes away to boot, all I get is a flashing

" _ "

accompanies by a black screen. I have no USB attachments, disks in CD-Rom, or anything like this.

Any idea what is going on? I dont have a Windows Recovery or anything yet and I dont want to get ahead of myself. I would greatly appreciate it.

Any Idea

A:Won't get Windows Boot Screen. No Safe Mode or Last Good Configuration

6 more replies
Answer Match 50.82%

Hi everyone,

I tried to install new updates of Ableton live and the machine crashed badly... and since them it has really gone a bit wonky.

When I press the on button to boot up the laptop I get the following message.

The Windows Boot Configuration Data (BCD) Store file contains some invalid information.

Object : GUID : (8cb2db4-7co5-11de842e-bt611d44fefa)

Description: Windows recovery format.

Status: oxcoooooo24

Info: The configuation for an element within the object is invalid in the boot configuation store.

The assiocated windows boot loader entry may not be available for selection until the problem is rectified by an administrator.

Enter= continue.

So then I press enter... it boots up. (in about 5 seconds as it is a ssd...)

When I do this action: to see if I can do a restore etc...

Start-Control Panel- the progress bar at the top of the expoler window freezes half way and I cannot access any of the menu Items.

Also I canot move this panel or close the window.

I have a back up on another external drive ..... plus I have made a repair disk and so on when I first got the machine.

I would be stoked if you could provide me with the next steps so I can resolve this situation.

Thanks for your time, now lets party on and delve deep into the abyss

A:Windows Boot Configuration Data (BCD) store file error.

hatte auch einen 0x0000024 BCD Fehler. Hatte vor einer Installation die alte Partition auf "VERSTECKT / HIDDEN" gesetzt und nach der Installation vergessen die Partition wieder auf "Partition anzeigen / Show partition" zu setzen und erhielt so bei Bootversuch einige Tage sp?ter den x24 Fehler. Nach dem "ANZEIGEN" funktionierte der Boot wieder.

2 more replies
Answer Match 50.4%


I have done a full installation from an original disk while keeping one partition of old data. I have tried both a 2005 and a 2004 editions (from an earlier computer I had). Both went OK but when the computer reboot after the first phase of the configuration, they both failed to boot after the POST phase. I have tried to install Ubuntu 8.04 and it booted successfully and also showed me the option of starting the windows installation, which again failed to boot. I have DELL laptop Inspiron 6400 and using its diagnostic tools, it showed that all components are OK.

I am interested to know if it is possible that the problem is due to:
1) bad cd drive, as it is making some noises.
2) bad memory as I had installed by mistake wrong memory and fixed this once I understoof it is causing some problems.
3) bad harddisk although I had no indication so far there is some problem with it.

I wanted to ask then why linux installed with no problem and to finish this query, I have noticed it is possible to install from a USB stick (to bypass problem 1), but I dont have windows (osx and ubuntu 8.04 only), is there a way to create a bootable windows installation USB stick using a mac or linux?

Thanks and best regards,

A:fresh installation of windows fails to boot but linux boot with no problem

Your confusing to say the least.
The correct way to dual boot Window/Linux is to Install Windows 1st(Always) using all the drive. Then install Linux. All Linux versions will install a Boot manager so as you can then select whichever OS you desire. There are other ways but for someone like you that is the easiest.
Linux will install to a drive that Windows won't, Windows is very particular as to the disk surface, any little fault and it will refuse to install.
May I suggest you look at Puppy Linux 4.1. very, very fast and great for Wireless.

1 more replies
Answer Match 50.4%

Computer: Dell Inspiron 1525, 320 GB HD with about 2 GB of free space left, 4 MB memory, running Vista Home Premium 32-Bit, SP1, updates current. Just lately, booting from off, Windows will not load, but instead gives me a \Boot\BCD error (0xc00000f)--an error occurred while attempting to read the boot configuration data. I have repaired this error with my Dell-supplied OS disc repeatedly, and each time I turn off the computer it has the same error at startup. I have read that I may have to rebuild the BCD, but I don't know how to do that. Before I check with Dell, who I suspect will just tell me to reload Windows, I need to know how approach fixing my boot configuration data. The computer has had no new software installations, just routine Windows and Trend Micro Internet Security updates, I checked the disc for errors, and a few files were missing or incorrect, and defragmentation has also been performed routinely. Dell PC checkup finds no issues. How should I proceed?

A:Boot\BCD error reading boot configuration data when starting from cold boot

Try this hard drive diagnostic procedure:

Repeated errors on a hard drive usually indicate an impending failure. I'd backup your stuff as soon as possible.

5 more replies
Answer Match 50.4%

Hi, my friends alienware laptop has encountered the BSOD. The error reads.
File: \BCD
Error code: 0xc0000034.
I understand this problem can occur from someone not switching off their computer or laptop properly and thus not allowing the boot configuration files to be written properly. I have had this problem before with my own computer but I managed to fix the problem using command prompt. I cant remember the specifics on what commands I used although I remember using things such as, chkdsk and dskpart.
I'll start of with chkdsk, after typing chkdsk and hitting enter I get the following message. "The type of the file system is NTFS. The volume is in use by another process". Then chkdsk verifies files (stage 1 of 3) and everything is fine, then verifies indexes (stage 2 of 3) same again, everything is fine and then lastly verifies security descriptors (stage 3 of 3) which then comes with the following message. "Errors detected in the uppercase file". I then try chkdsk /f which comes with the following message. "The type of the file system is NTFS. Cannot lock current drive. Windows cannot run disk checking on this volume because it is write protected.
Now for the dskpart problem. typing dskpart works fine, then when typing commands such as, "list disk" and "list volume" comes with the following message. " There are no fixed disks to show" and "There are no volumes" I am at a complete loss at this as in my si... Read more

A:Alienware m17x Windows 8.1 BSOD (Boot configuration data missing)

Try doing a factory restore... Or a fresh install of Windows. Sounds like the laptops hard drive has failed

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Answer Match 50.4%

I have a problem guys . .My PC wont proceed to desktop environment, after I turned it on, its all black screen and you will only see the cursor. . Anyway my PC is ACER Aspire E1 471 - 32344G50Mnks, core i3, 500gb HD,Win 8. .
Pls Help guys. . is there any technique to do, or maybe hard reset it?. .

A:Windows 8 cannot proceed. .

Have you tried pressing the delete key at startup ?

If you can get into safe mode you can refresh or restore it.

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Answer Match 49.56%

I was trying to boot my custom built desktop Windows 7 computer in safe mode, not because of any virus or malware, but to start a trial version of Norton 360. I didn't have the option during boot up to enter safe mode or any other startup options, and hitting F8 never did anything, only F2 and F10 keys to load the BIOS screen and to choose a drive to boot from. I ended up changing the msconfig settings to reboot in safe mode, and then the computer just froze during startup after the BIOS options, showing a black screen with a "0_" in the lower right (see attached pics).
So now I'm still able to enter the BIOS settings, and I've tried resetting all to defaults, but it won't get me anywhere. It doesn't seem to be a BIOS issue, but rather a Windows and/or SSD issue since it all runs fine until it freezes just before I would usually see the Windows screen. 
I've tried booting from the installation disc, but anytime I choose any drive to boot from, it freezes on that screen. The only luck I've had was creating a bootable usb drive from the installation disc, and I got a windows logo to show up, but once the animation for the logo ends, the image freezes and won't do anything else.
I hadn't used the cd drive before since I hadn't had a reason, and although it seems to be recognized as a drive, I thought maybe it wasn't reading it correctly. I then tried an external cd drive to boot the installation disc from, but it still froze like any other... Read more

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Answer Match 49.56%

Okay so guys, I have a serious problem my computer works fine with Vista sp1 but whenever i tried to install sp2 it will install perfectly and then at the last part where it restarts and at the window's loading screen it sits there forever and doesnt load.....this has been going on ever since the beta I thought i would get it at the final release where it would actually fix the problem but it's still there.....
I have vista sp1 ultimate x86 ( 32bit ) right now

A:After vista sp2 installation computer won't boot

Wow this is the worst forums ever, 3 hours wait and sitll no reply...

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Answer Match 49.56%

please this is a SOS cry, my hp pavillion g-7 wont start up and asks for installation disc, which i downloaded online ,burned to disc with imgburn, however it hasnt successfully startup the laptop even after following all the prompts. this it atributes to the hard disk and asks for a disk test which i hv done bt to no avail on d computer, how can i back up the data on the disk and rescue the computer

A:computer won't boot from installation disc

Try the cd on another computer. Most likely that your cd is not bootable. Official windows cds are not available for download. I would contact hp support and ask for a recovery disk for your particular model laptop

2 more replies
Answer Match 49.56%


I have a problem with my computer. (obviously)
After starting the installation of service pack 3 for windows XP, I get prompted many times that Access is denied to the registry. A short while later into the install, the installer crashes. I then get prompted with this message: Access Denied. I click ok, and a patch uninstaller comes up and removes the service pack files and registry keys. Now it prompts me to restart my computer. I do, and my computer will now not boot. I get as far as the option to enter the bios, but after that the screen turns black, and it stays there.

Im hoping this can be fixed without re-installing windows, somehow....

If you know please post here!

Thanks in advance,
sky geek.

A:Xp sp3 Installation error; Computer will not boot.

Did you disable your antivirus and other security programs for the upgrade?

1 more replies
Answer Match 49.56%

I just bought a new hard drive and a brand new Windows 7 Home Premium 64bit disc and I am doing a clean install on the new hard drive. it seems that everything is going normal, but at a random time during the installation, the computer just shuts off. sometimes it doesn't even get to the installation when it shuts off. sometimes it shuts off in the middle of the "windows is loading files..." black screen. there are no beeps when it shuts off or when I turn it back on. there are also no error codes. whenever i turn it back on it simply acts as if it never tried to install windows and starts the boot all over from the disc. i have no idea what the problem is. Please help ASAP

A:Windows 7 Installation - Computer Shuts Off During Installation

Take a look at these posts:

Common Installation Problems and Their Solutions
Questions to use for help with Installation Issues
Tutorial quick reference list for Installing Windows 7
Questions to use for help with Installation Issues
Clean Install with a Upgrade Windows 7 Version
Clean Install Windows 7
USB Windows 7 Installation Key Drive - Create

Can you post your specs
Filling out System Specs

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Answer Match 49.56%

Okay, it seems the model computer I have has had problems all across the boards. Well, I'm on an Emachines T1840. I recieved this computer from a teacher at Job Corps. She told me there was something wrong with the motherboard and that the screen stayed blank at startup. I went and bought a new ATI video card since it seemed the onboard video card was burnt out somehow. Then after we installed the new video card, we booted it up. Halfway into startup, it started rebooting it's self. There was a Windows XP Partition on it, so we figured that was corrupt and we installed a version of Windows2000 from a boot disc. Well, that got as far as putting in a registration key. We couldn't find a working key for that, so we went and bought a windows XP upgrade disc. We got past the registration key entry and it began installation after a brief reboot. Now, it stays at 39 minutes remaining, and after about 15 minutes it brings up a blue screen. It says something along the lines of this. "Setup cannot continue, cannot read file (Forgotten file name here)" And then it says "If this is the first time you have recieved this message, reboot and continue setup" And then it proceeds to dump the physical memory. I re-did setup a few times with the same error message. So, I'm just wondering, what the heck am I supposed to do? It's actually pretty rare that I'm stumped on something like this.

A:Windows setup cannot proceed.

Hello? Jeez, nobody seems to know what's wrong I guess

1 more replies
Answer Match 49.14%


This is my first time on bleepingcomputer after hearing rave reviews about how helpful the community is. I am in a somewhat strange situation and I want to just briefly go over what has happened and then hear your thoughts on what I should think now.

A few days ago I got a virus, a bad virus. I think I tried to watch some random video stream and all of a sudden my computer flipped out pretty badly despite having an up to date Norton 2010. I immediately feared the worst and freaked out like I always do, only this time it was justified. I ended up paying $140 for dell solutions to remotely connect to my computer to try to fix the issue. My first move was to Norton to try to fix it, but the virus made it impossible to visit a norton webpage and so it was impossible for them to remote connect. While I am a newbie to this forum I do already anticipate that people will scoff at me going to Norton and Dell for help and paying such money to boot. But I was desperate, and the money was not nearly as important for me as getting my computer fixed as soon as possible.

So 'luckily' dell was able to access their remote connect page so I went ahead and paid for their service. First I was given a technician who seemed horrible. She worked on my computer for like 4 hours (telling me midway she was done in 30 minutes and would definitely have it all cleaned) only to do nothing. I knew she was an idiot because she literally tried to do the same things over and o... Read more

A:Is Dell Solutions Premium Crap? Should I feel secure to proceed in using my computer in a very unusual situation?

I am really sorry to bump this so fast but I am freaking out a bit and could barely sleep. I came here as soon as I woke up but didn't get any feedback and didn't see the post on the page any more. Any thoughts on this issue?

I also wanted to do a bit of an update. The man who loaded the Swedish WinXP named it "WINXP" while my prior windows was named "Windows". When I go through the scan log from avira's full system scan, I notice all the infected files are from either C:WINDOWS (not winxp) or C:systemvolumeinformation, or C:programfiles, or C:delldrivers. I am pretty sure the C:windows and C:programfile infected files were all from the old XP. I don't know what to make of the systemvolumeinformation and delldrivers. They also could be from the old XP files but I have no clue.

I thought it important to add that since just blindly running a scan will search all the old system files as well as the new and the guy did tell me that my current system is totally secure. Again, I am very skeptical due to them being wrong before about being able to fix the virus directly, and so I wanted to get your opinions. Thanks again.

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Answer Match 49.14%

i went to install a dvd rom in my computer tonight
following the instructions as i am a total noob
go to turn it on and all i get is beeps and it shuts itself down
being the noob that i am i dont know what is considered a long or short beep
i also dont know what BIOS i have
the MOBO is a soyo dragon(i think)
i tried putting the original optical drive back in and same thing happens

A:computer wont boot after installation of dvd drive

u might have knocked something loose when u were inside the case..........reseat all cards and memory.....make sure everything is snug

1 more replies
Answer Match 49.14%

Hey guys, I just upgraded my PSU today from a Thermaltake 430W PSU to a Corsair 850W HX Modular PSU. It's all fine and dandy, the only problem is, is that my computer isn't working properly.

The computer turns on, the fans are spinning and the case lights are lighting up as they should be. However, there is no signal from the monitor, mouse or keyboard. The computer does not boot up at all, it just turns on and that is it.

I have checked that all the cables are plugged in properly, I have tried releasing the stored electricity by switching the PSU off, turning the PC on so it runs briefly for about half a second, and turning the PSU back on and turning the computer back on. To no avail, that does not work. I have also tried unplugging the power cord into the PSU, that does not work either.

Although, I have noticed, is that when I try to hold the computer down for the 5 seconds for a safe shutdown, that doesn't work. When I first installed the PSU, the PC could shut off from the 5 second shutdown sequence, but now it just doesn't do it anymore. I also had a half glance at the keyboard with the lights lighting up, it did it briefly and now there is no signal from my monitor, mouse and keyboard. I cannot get into BIOS or anything, no splash screen or anything comes up, no lights from the mouse and keyboard either. But my Thermaltake Mousepad lights up when the PSU is switched on from the back.

I have also tried unplugging my secondary hard drive and tryin... Read more

A:Solved: Computer turns on but does not boot after new PSU installation.

11 more replies
Answer Match 49.14%


After being locked-out from my own admin account, I tried to do a clean install with the Win 8 disc post-bios. However, few mins into the disc installation, then the mouse and keyboard freezes. Seems that it was functioning well for 2 minutes. If I'm fast, I'll be able to get to cd-key window and it freezes there.

I tried with Windows 7 disc, I just managed to get to the screen which asks me to choose the language. Tried with Ubuntu, did not even finished loading. I also tried removing the SSD and just mound the 2 TB WD Black, same results as before. This leads me to think that this is not a Windows 8/7/Ubuntu issue and is something to do with the hardware. I don't know which one is causing the problem.

However, if I boot normally, which I can, everything is fine. I do notice that sometimes when I try restart the pc when I'm in windows, it does not boot but just shuts down. Happens often especially when I try to update the computer. However, if I restart the pc, just before putting the password for the windows 8 account-after turning the pc on, I can restart the pc normally. I have a suspicion that the BIOS is not responsive after sometime I've turned on the pc. This is also causing all the other problems. However, I am not sure what is causing the problem.

Any ideas?

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Answer Match 49.14%

I have an email but its enclosure is in Shs file whih i find unable to open on my laptop with windows 7. Any suggession or help.

A:opening shs file on windows 7. How to proceed.

I'd not heard of this file format - until your post... So I dun a little trawling... Google (inevitably) provide a mine of hits about it... Seems it actually a scrap file created by some M$ Office apps; specifically Word and Excel?This link gives you the hits via Google; and a few ways to open/read etc. the file... are quite helpful...

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Answer Match 49.14%

UPDATE--When I start windows normally it takes a little longer than normal to finish loading, and then appears normal. However, when I try to start any program everything freezes. ctrl-alt-del does nothing. The same thing happens when loading windows in safe mode and safe mode with networking enabled. I have tried system repair through f8 several times and logging shows that system volume is corrupted but that it was repaired. (it has said this several times.)

After several minutes this error message appears:

winlogon.exe-Application error
installation at 0x761f4ce6 referenced memory at 0x761f4ce6.
required data was not placed into memory because of an I/O error stat. of 0xc0000056.
I have a toshiba satellite l305-s5894 running vista. Windows would not allow me to load, uninstall, change, move, or open anything. Basically once windows had loaded, I was unable to do anything. I ran startup repair through f8 advanced boot options and the repair log showed only that the system volume was damaged. I hit finish to restart the computer which, after the toshiba startup screen, goes directly to the windows error recovery screen. I have tried both options (start windows normally and launch startup repair) these options respectively either bring up a blue error screen which only stays up for about 2 seconds before disappearing and returning to the windows error recovery screen or show that windows is loading and then shows a black screen with the pointer from which I can do nothi... Read more

A:Unable to proceed after Windows is loaded

Have you tried running Scandisk (in hard drive properties) with both options checked to see if the hard drive can be repaired? Go into hard drive options, click the Error-checking tool, and select both options. The next time you boot your computer it will run the CHKDSK utility and scan for and repair hard drive errors.

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Answer Match 49.14%

I need to access Computer Configuration in order to navigate to User Rights. Does anyone know how to access Computer Configuration?

A:I am trying to access Computer Configuration on a Windows 7 32bit

Hello Lucreacia, and welcome to Seven Forums.

Do you mean from within the Local Group Policy Editor??

If so, you will need to be logged in as an administrator, and open the Local Group Policy Editor. Afterwards, you should be able to expand (double click) the Computer Configuration folder for this.

Hope this helps,

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Answer Match 49.14%

Prior to installation I am trying to determine if EMET defaults to an "on" state after installation.  If so I am trying to determine what it will protect by default as I have many applications that not "standard" from Microsoft.

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Answer Match 49.14%

I'm having some trouble trying to install Win7 the way I want it.

I have 3 hard drives on a nForce 570 Ultra RAID controller, with 2 80GB set up in a RAID-0 configuration, and a standalone 500GB drive with 2 partitions, one larger and one smaller, both for stoarge. I currently use XP Pro SP3, and it's configured such that the boot files, XP system files and Program Files folder reside on the RAID array, and my Documents and Settings folder reside on the larger partition in the 500GB. I'm planning do to a clean reinstall of Win7 with basically the same set up, with Windows system files and boot on the RAID array, and the Users folder in the larger partition on the 500GB.

I'm having 2 issues:

1. I created an Unattend.XML with the ProfilesDir set to E:\Users (the larger partition on the 500GB) and put it on USB for Windows Setup to pickup. But somehow Windows Setup still insist on creating the Users folder on the RAID and ignoring it.

2. Setup always tries to create the BOOTMGR in the smaller partition on the 500GB, which confuses my BIOS, as it tries to look for the boot files on the RAID, and all I get is the "BOOTMGR missing, hit C+A+D" message. I read up on some places that one way to solve this is unplug all non-RAID drives (i.e. the 500GB), however this creates the dilemma that I need the drive to be plugged in to create the Users folder.

Are there any ways to get my setup created? I don't want any data residing on the RAID, just system and program files.

T... Read more

A:Installation with RAID configuration

Disconnect the raid do your install reconnect the raid. also check to see which drive/ partitionb is seen first in the bios.

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Answer Match 48.72%

Two different Win 7 computers on my network can't find the HP1160 USB connected printer on the Win 8 installation of my dual boot configuration. The Win 7 computer has no problem finding and installing the same printer when accessing the Win 7 installation of my dual boot configuration. Its interesting to note that it finds my networked Dell 1320c printer both at its network IP address and as a printer available "through" the Win 8 installation.

I have tried all the available installation methods: search (of course), browse and selecting the Win 8 computer, providing the computer/printername and finally supplying the Win 8 IP address. The Win 7 computer simply will not recognize the printer attached to the Win 8 installation. All the permissions are turned on for printer sharing as well as file sharing. Turning off the Norton and Windows firewalls doesn't help either.

Any suggestions would be appreciated.

A:Win 7 Computer can't find USB Printer on Win 8 Dual Boot Installation

Here we are in "Hardware and Drivers". The drivers for the printer are no problem as it works well in both Win 8 and Win 7 from the host computer and fine in Win 7 from the network computer. In the same way the hardware communications between the computers works fine Win 7 to Win 7 and with file access to and from Win 8. Could it be a Win 8 bug... ??

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Answer Match 48.72%

I started with Windows 7 and when the computer reboots to install Windows XP it starts the installation process then the computer shuts off? What do I do?

A:Starts XP installation in dual boot, then the computer shuts off

Dual Boot Installation with Windows 7 and XP

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Answer Match 48.72%


I recently switched from AOL Broadband to Verizon DSL. The Verizon tech helped me through the installation and I was able to connect for a few hours but at very slow speeds. At this time, I can no longer get a DSL connection. Verizon says there is a problem now with my system configuration. They said the PC is not drawing the IP address from the router and that the network card is not functioning properly. I don't understand how it was working and just stopped. Any help is appreciated....thanks!

A:DSL Installation - System Configuration Problem

check your configuration:

Go to Start, Run, type cmd, type ipconfig /all > C:\ipconfig.txt

This will make a log of your network information. Go to C:\ and open the ipconfig.txt file. Copy and paste the entire log here.

Also if you have another computer attached to the router, check that for internet connectivity. If there is, then it could be your machine, which will be an easy fix.

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