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Vista 64bit stuck at Gateway Screen, can get into Bios, can't get to Safe Mode screen list

Q: Vista 64bit stuck at Gateway Screen, can get into Bios, can't get to Safe Mode screen list

Hello,

My fathers Gateway laptop (Windows Vista 64 bit, Model number: MD7820u) has recently encountered a problem. When you press the power button the Gateway start screen pops up (the one with F2 for BIOS, F10 for Boot Menu in the corner) the screen then has a blinking underscore in the left corner, the screen goes black then returns to the Gateway start screen and continues to repeat the cycle. There are no beeps. I can load the computer into BIOS, but I haven't really messed with the settings there as I'm afraid of wrecking things further. I can load it to the Boot Menu and a dialog box with the options CDROM/DVD, Main Hard Drive, Boot to LAN and Enter Setup pops up, with the Phoenix Secure Core , BIOS ver etc popping up for a second before the dialog box pops up. I've tried to boot the Main Hard Drive to no avail - it just starts the cycle over again. I've pressed all the function keys in hopes to find the menu to boot it to safe mode (I know it usually F8, but figured his computer might be different) but the buttons just beep.

As to how it got this way? He left it on hibernate last night and when he tried to turn it on this morning this is what he encountered. We figure it might has something to do with Windows Automatic Updates.

Some history about the sad state of his compter: His laptop battery will not hold a charge, it works off A/C power. His CD/DVD ROM is dead/ near dead. We've bought him an external CD/DVD drive that hooks into his USB port. Sometimes if his external CD/DVD drive is plugged in his computer won't start up correctly and needs to be fixed through Safe Mode (that very well might be because his BIOS Boot order is: 1.CDROM/DVD, 2.USB Floppy drive, 3.Main Hard Drive, 4.USB Storage stick, 5.USB Hard drive, 6.Boot to LAN). His computer has needed to be System Restored through Safe Mode recently after he got up to use the restroom when watching a movie on his computer using the external CD/DVD ROM at around 3am and when he got back his computer was off. He turned it on and the Gateway screen would pop up and then the screen would stay black. That time I could get it into Safe Mode, this time it just cycles through the Gateway start screen, black screen and back again. I have a feeling this problem might have something with windows updates because last night my sister's computer (HP Laptop,Vista 32bit) started itself up out of hibernation mode at 3am, presumably for updates. And I've seen my father's computer start up out of hibernation mode at 3am before (it scared the crap outta me) and the timing before, when he was watching the movie, seems to fit.

I've researched the problem somewhat and have seen that it might possibly be a hardware problem (ie. PCU, Motherboard or RAM. I've tried to start his computer without his battery, as well as with, and without his external CD/DVD drive hooked up. Anyone have any ideas to fix this?

Thanks in advance.

A: Vista 64bit stuck at Gateway Screen, can get into Bios, can't get to Safe Mode screen list

http://www.bleepingcomputer.com/tutorials/repair-windows-with-windows-startup-repair/

49 more replies
Answer Match 108.36%

PLEASE HELP

My laptop hp pavilion starts up and freezes on a black screen. it doesn't load so i tried safe mode and it gets stuck on.

Loading: \windows\system32\drivers\crcdisk.sys
I tried windows reload and repair and same issue even after i reloaded and repaired it. Can some one please help me!

David
 

A:Vista start up screen black safe mode is stuck!!!!

hi try this
Restore the PC to its original condition with the HP Recovery Manager if Windows Vista is not accessible
If the PC cannot launch into Windows, it may still be possible to use the HP Recovery Manager on the hard drive to restore the computer to its original operating condition by first pressing the Power button to start the PC, and then pressing the F11 key to start the HP Recovery Manager. NOTE: Depending on the BIOS version, your computer may display multiple prompts during startup including F11 to start System Recovery. Pressing the F11 key on a computer with an HP factory image will start System Recovery even if the prompt is not displayed
 

1 more replies
Answer Match 108.36%

I have a Toshiba Laptop, not 2 years old yet, with Vista Home Premium OS. Opened it one day to the blue Windows Vista Home Premium Screen and there it stayed. I was able to get into Safe Mode and do a system restore. All was okay, but it happened a second time and I did the same thing using a different restore date. All was okay. Today I opened to the blue Windows Vista Home Premium screen and I can't get into Safe Mode any more. It sounds like the system is not booting. I don't have any discs nor did I get any discs with the computer. What do I do now?
 

A:Can't get to Safe Mode; Stuck on Vista Home Premium screen

You need some sort of media to boot from.

One last gasp. Unplug from AC, (if laptop remove battery as well). Push and hold the power button for one minute to reset. If that doesnt work you are going to need something to boot from

Is there no sound, no video, no lights when you try to boot?
 

2 more replies
Answer Match 108.36%

hp laptop when i start up my laptop it goes to a black screen an freezes and when i try safe mode it freezes at

loading: \windows\system32\drivers\crcdisk.sys

I have tryed repairing and reloading microsoft still the same error. if any one knows how to correct this problem please help!
 

A:Vista start up screen black safe mode is stuck

hi you should have a recovery partition this should help
Restore the PC to its original condition with the HP Recovery Manager if Windows Vista is not accessible
If the PC cannot launch into Windows, it may still be possible to use the HP Recovery Manager on the hard drive to restore the computer to its original operating condition by first pressing the Power button to start the PC, and then pressing the F11 key to start the HP Recovery Manager. NOTE: Depending on the BIOS version, your computer may display multiple prompts during startup including F11 to start System Recovery. Pressing the F11 key on a computer with an HP factory image will start System Recovery even if the prompt is not displayed
 

1 more replies
Answer Match 99.12%

After a power outage 3 weeks ago I was having issues with the system going down at around 5 minutes and then less and less time after that. I was told it was a display issue and to uninstall and reinstall my display drivers. I uninstalled my drivers and it was still the same. I felt like it was temperature related. I found my graphics card (Radeon 5700) was dirty. I cleaned it and thought I was back in business. Everything was back to normal, all I needed to do was update my graphics drivers. Once that was done, my computer would no longer load past the Windows splash screen.

I used Puppy Linux on a flash drive and I have access to everything. I can use the internet and access all my files. This to me says that it is not a hardware issue.

The fact that when I try to go into safe mode it gets stuck for more than a day on classpnp.sys (when I finally give up). I understand that classpnp.sys has loaded but, there is something after that that the computer can't load. I have seen some people have atipcie.sys load after classpnp.sys and it makes sense to me that it would be a graphics driver that is causing the issue.

I need my Windows 7 up and running for school and work projects. Any ideas, thoughts, or help would be greatly appreciated.

A:Stuck on Windows splash screen, safe mode stuck on classpnp.sys

Hi ,
Follow this tutorial to run SFC /Scannow at boot.
SFC /SCANNOW : Run in Command Prompt at Boot
If you want to run the command from a USB drive follow this tutorial.
Boot Windows 7 System Repair Disc from USB Using Grub4Dos
And apply it to the first link instead of the ERD (Emergency Repair CD).

Generally a good tutorial to read.
Troubleshooting Windows 7 Failure to Boot

6 more replies
Answer Match 96.18%

Windows appears to load normally until reaching the logon screen at which point 2 quick cmd windows flash on the screen and i'm left with a cursor and a plain blue screen.

No access to task manager through ctrl+alt+del.

I was thinking it's a video card problem until i plugged in an external monitor and saw a windows error box pop up saying that the program running requires that you not be on battery power.

Pulled the drive and scanned with avast and malwarebytes which found nothing.

Inserted Vista DVD but the repair function is only able to find the HP Restore partition and is unable to locate any backups.

The system runs "mini XP" from Hirens Boot without a problem, but no diagnostics that i ran have been able to find any issues...

Ideas?

More replies
Answer Match 94.92%

So basically my Nvdia was acting up and a tutorial told me to uninstall the drivers in safe mode and reinstall. but my BIOS menu wouldnt show up so I followed another method using msconfig that manually launched it into safe mode. I didn't realize that it launched in safe mode everytime until you disable it. unfortunately I can't disable it as the computer sends no image to my screen and is blank. so if there is a method to basically force your pc to start in normal mode I could disable the settings and all would be good.

A:Stuck in safe mode with blank screen. need help

Hi, when stuck in safe mode press the ctrl + alt + del buttons together. From the options select "TaskManager" in task manager "new task" type msconfig, go to "Boot" now undo the safe boot option. Restart.

9 more replies
Answer Match 94.08%

Hi All!
 
I have a windows 7 laptop (can't find my original Windows 7 CD's that came with the comp).
I turn the computer on, enter my password, and everything loads up.
But, I can't open anything once I'm there... Not the desktop icons, not the toolbar icons, not even the start menu! Ctl-Alt-Del doesn't work either!
I had some malware that I removed using malware bytes.  After I removed it, these problems started!  Before then the only problems were some lagging and random video ads playing on pages I was visiting.
I also found "MyPCBackUp" program, which I was told was a virus.  I deleted that too.
The only way I can get ANYTHING done is to open in "Safe Mode with Networking."  I can use most of my programs including anti-virus and chrome.
I've been told that a virus may have corrupted the operating system.
 
PLEASE HELP!
I'm not sure what to do!
 
--Serena

A:Windows 7 - Stuck after log in screen. Only safe mode works!

Can anyone on here help?!?!!?

4 more replies
Answer Match 94.08%

sorry if this is the wrong place for this-wasn't sure.

I guess I have that white screen virus. I think I could handle removing it but I need the desktop and safe mode is stopping lots of tricks. But I cannot get to anything.

Sys restore fails everytime.

how the heck do I fix this.Without reinstall.

A:white screen virus stuck in safe mode

hi,and welcome to eight forums .
if this is the wrong place someone will move it .
you could try making a virus removal boot cd on another computer to use ,like this one in the link ,there are others but I chose this one to show you .
Kaspersky Rescue Disk 10

6 more replies
Answer Match 94.08%

When I start my computer everything seems to be working fine but after login it says Please Wait then freezes at Welcome screen and the cursor can be moved around the screen and shows the loading icon and the screen also flashes black every few seconds. I've restarted and attempted to access Safe Mode however it also freezes at Welcome screen. I went into the repair system screen and tried a system restore but it says there are no restore points available and I know I haven't deleted my restore points. I've tried disconnecting any of the hardware I've had installed but that hasn't helped either. There also isn't any faulty hardware. When it was last working it said there was a Windows update so I installed the update but when I tried to turn on the computer the next time thats when the problem started and I don't remember what the update was for. I upgraded from Windows Vista Home Basic 32-bit to Windows 7 Home Premium 32-bit about 2 months ago and up until now I've had no problems with it. What can I do?

Here are the system specs:
Dell Inspiron 530s
Intel Celeron 2.00 Ghz
3.00 GB DDR2 RAM (I added 2.00 gigs myself came with 1.00 gig from factory)
Windows 7 32-bit upgrade from Windows Vista Home Basic 32-bit
250 Gb Hard Drive

A:Windows 7 stuck at welcome screen. Cannot access Safe Mode.

See if a repair install helps Repair Install

edit ... you have listed that you're running 64 bit, but you say it's 32 bit ...Is this the same computer?

9 more replies
Answer Match 94.08%

hello,
 
I've searched endlessly on google and various forums but can't find anyone whose had my same problem. I'm running windows 7, and when I power my computer on, I can't get past my user log in screen. I click my profile icon, which appears as normal, but when I do the icon disappears for a few seconds, then re-appears, never prompting me for my password. I've tried rebooting in safe mode, only to return to the same log in screen with the same issue. It's also worth mentioning that my CD drive is jammed shut, so without taking it to a shop, a windows restore with a disk is out of the question for me. Any help would be GREATLY appreciated, as much such so far has ended up fruitless. 
 
thanks!

A:Stuck at user log in screen, safe mode won't work. HELP!

Did the cd-dvd jamming shut and the inability to log in happen about the same hour of the day?  These two things may, or may not, be related.  [added my missing word:  same]

2 more replies
Answer Match 93.24%

Ok guys, so i've cloned an image from my old laptop to my new Seagate 7200.12 500GB HDD and using Paragon Virtualization Manager P2P made it ready to boot off new hardware. I've put it in my new tower system, installed all the drivers and bundled software and it's been running fine since building it over the weekend, albeit it every time I reboot I've been getting 'Setup is preparing your computer for first boot' which I'm hoping/intending to fix with a repair install. Now since installing a 2nd 500GB HDD (another seagate but not the same (both HDDs are SATA btw)) and partitioning it to image my parent's laptop I'd shutdown the PC, removed the HDD and rebooted. This time on reboot, and every boot I still get the 'preparing for first use' and then when I get to the logon screen I get 'Please wait!' with busy cursor and the screen keeps refreshing. I can't boot into any of the 'Safe-modes' to do a repair install and I don't want to wipe the disk and start again but me and the wife have a lot of precious info on it.

can anyone suggest a fix, possibly some CMD-line options? I have tried chkdsk /f /r which came up clean, bootrec/fixboot and bootrec/fixmbr failed to solve the issue.

A:Win7 logon screen stuck on 'Please Wait' no Safe Mode

  
Quote: Originally Posted by matt0978


Ok guys, so i've cloned an image from my old laptop to my new Seagate 7200.12 500GB HDD and using Paragon Virtualization Manager P2P made it ready to boot off new hardware. I've put it in my new tower system, installed all the drivers and bundled software and it's been running fine since building it over the weekend, albeit it every time I reboot I've been getting 'Setup is preparing your computer for first boot' which I'm hoping/intending to fix with a repair install. Now since installing a 2nd 500GB HDD (another seagate but not the same (both HDDs are SATA btw)) and partitioning it to image my parent's laptop I'd shutdown the PC, removed the HDD and rebooted. This time on reboot, and every boot I still get the 'preparing for first use' and then when I get to the logon screen I get 'Please wait!' with busy cursor and the screen keeps refreshing. I can't boot into any of the 'Safe-modes' to do a repair install and I don't want to wipe the disk and start again but me and the wife have a lot of precious info on it.

can anyone suggest a fix, possibly some CMD-line options? I have tried chkdsk /f /r which came up clean, bootrec/fixboot and bootrec/fixmbr failed to solve the issue.


It's very unlikely that you'll find a comprehensive solution for something this complex in less time than it would take you to back up your data - to an external drive if necessary - and then reinstall from scratch. All ... Read more

3 more replies
Answer Match 93.24%

I have been stuck on a screen that reads "We couldn't complete the updates, Undoing changes, Don't turn off your computer" for 16 hours. This screen gives me no options for troubleshooting the problem or restarting in safe mode. Computer is an HP laptop which originally ran on Windows 8.

More replies
Answer Match 91.98%

Like the title says, my computer is stuck on a black screen. I downloaded an update and was instructed to restart the computer. After restarting the computer it went to a black screen. It won't do anything past that. I've tried starting it in safe mode but always with the same result. I have no idea what to do with this short of taking it to Best Buy to have the geek squad take a look at it and frankly I don't feel like doing that. If anyone knows how to fix this or has any suggestions, I'm open to anything. Please help.
 

A:Computer stuck on black screen - wont start in safe mode

Have you tried selecting Last Known Good Configuration from the Safe Mode menu? It sometimes works. Also, if you put in your W7 DVD and select Repair rather than Install after making the language choice, StartUp repair might help and if it does not, try System Restore.

 

2 more replies
Answer Match 91.14%

Ello folk's
I just wanna pick your brain's a bit as i have this issue that has pickled me for a while now. Since i switched from AMD to Nvidia i have had a 2 inch black border around the display while in the bios and safe mode. When no display driver is installed too.
While searching online i've not managed to find any solution to it and the only suggestions were update bios(done).
Someone else on the EVGA forums was adamant that it was due to the scaling options of my monitor.
I have checked the scaling options and none have any effect on the black border which i expected to be the case as it's only happend since i switched to Nvidia. When i had my HD6950 the screen was as it should be...
Any input is much appreciated as always

A:Black border's around screen when in bios or safe mode

Many articles on google about it, and here`s an old thread, maybe it will help.

Black border around screen

9 more replies
Answer Match 91.14%

Hi Guys,

Running Acer Aspire Laptop, Mobile AMD Sempron 3000+ 1.8 ghz 512 mb ram (64 video ram shared) XP Home 2002 SP2

My daughter's laptop suddenly started crashing a few days ago .. ok it was whilst playing her favourite "buggy" game which had often ended in crashes before but now laptop is crashing all the time without game being loaded, though I don't want to add 2 + 2 and get 5 here by assuming it's entirely the game's fault.
I tried to effect a system restore but XP wouldn't accept any of the restore points. I finally went for the System Recovery with the supplied System disk and 3 Recovery disks, but after what I thought was a successful recovery it is still crashing (actually think it also might have crashed during recovery and I had to restart though I'm no longer sure). Crashes can occur now at any time either during boot up or anything up to 60 mins or so afterwards.

Have tried booting into safe mode but it still crashes after a while and even whilst in the Bios the screen can also crash.
Checked Ram with Memtest 68+ and was without errors after one and a half full runs through (or approx 15 mins continuous) before screen crashed again.
Have been trying to run a complete SFC /SCANNOW command but screen always crashed before half way through in normal mode, and this won't run in safe mode anyway.

Also loaded the Ubuntu 11.04 live disk (without installing) and was accessing the windows hard disk fine and doing some hard... Read more

A:Screen Crashing in Normal & Safe mode & in Bios

Please define "crash" as you interpret it...exactly what happens?Let's try this.Download/install BlueScreenView, http://www.nirsoft.net/utils/blue_screen_view.html .Double-click BlueScreenView.exe file.When autoscan is done (screen comes up), click Edit/Select All...then File/Save Selected Items.Save the report as BSOD.txt.Open BSOD.txt, copy all content and paste it into your next reply.LouisIf chkdsk is running at boot...that may indicate a hard drive problem or a file system problem.

7 more replies
Answer Match 91.14%

Mod Edit:  PM sent asking for logs mentioned and DDS - Hamluis. Farbar Recovery Scan Tool. When you run it, it says "backing up registry" Where is the backed up file? I have a computer that in now won't boot, but did when I ran the tool last week, and I need to find out where it backed up the registry to???When booting, windows 7 pc goes to black screen with mouse pointer. Same with every safe mode. Same with last known good configuration. Tried to get built-in repair to work, it tries, but fails. I did habe 3 system restore point before this issue, and when I try to choose that option, it says there are none! (When I had my last pc on xp, there was this disc called, "Roadstarter boot cd". I could use that to start ANY windows machine, no matter what was wrong. It was awesome. This cd is too old and doesn't support windows 7)Is there something like this for windows 7 I can look for?In the meantime, I used another windows 7 pc to burn a repair cd instead of using the repair tool buit into the bad pc, since it didn't work,  but same issue doing it form the CD, but this one lets me get to dos.After all this, I followed instructions here for "Method 2"http://www.sevenforums.com/tutorials/102552-built-administrator-enable-winre.htmlAfter I did the above, instead of getting the black screen after booting and the mouse pointer, I now get a blue screen that says, c00002e3, security accounts manager initialization failed because of the following... Read more

A:stuck in black screen with mouse pointer, repair won't fit, safe mode won't work

Can't post logs as computer will not boot. Stuck on black screen after windows logo with mouse pointer. Same issue with safe modes.

2 more replies
Answer Match 91.14%

When booting, pc goes to black screen with mouse pointer. Same with every safe mode. Same with last known good configuration. Tried to get built-in repair to work, it tries, but fails. I did habe 3 system restore point before this issue, and when I try to choose that option, it says there are none! (When I had my last pc on xp, there was this disc called, "Roadstarter boot cd". I could use that to start ANY windows machine, no matter what was wrong. It was awesome. This cd is too old and doesn't support windows 7)
Is there something like this for windows 7 I can look for?
 
In the meantime, I used another windows 7 pc to burn a repair cd instead of using the repair tool buit into the bad pc, since it didn't work,  but same issue doing it form the CD, but this one lets me get to dos.
After all this, I followed instructions here for "Method 2"http://www.sevenforums.com/tutorials/102552-built-administrator-enable-winre.html
After I did the above, instead of getting the black screen after booting and the mouse pointer, I now get a blue screen that says, c00002e3, security accounts manager initialization failed because of the following error: device attached to system is no functioning.
error status: 0xc0000001
I also ran rkill a few days earlier, FRST/Farbar Recovery Scan Tool, combo fix, SuperAntiSpyware, etc. and computer was fine and rebooted perfect everytime before any issues started. Now, I know some of those programs backup the regis... Read more

A:stuck in black screen with mouse pointer, repair won't fit, safe mode won't work

FRST is a tool used for malware situations...it is not used in this forum.
 
If you know/suspect that your problems are due to malware...you need to post your FRST log data into a new topic which you will initiate in the forum containing Preparation Guide, Before Using Malware Removal Tools and Requesting Help - http://www.bleepingcomputer.com/forums/topic34773.html .  If you can, follow Steps 6-8 of the Guide, pasting your DDS log into your new topic in that forum.
 
Louis

7 more replies
Answer Match 90.3%

So my laptop only starts up in safe mode and when I try to access it through normal startup, a blue screen appears for a short amount of time and then attempts to startup again going on and on in a never ending cycle.

However, I got it running on safe mode and ran Malwaebytes Anti-Malware on safe mode (with networking). However, it didn't pick up anything wrong. What can I do to fix this???

A:Vista only starts in Safe Mode and blue screen appears in normal mode

Hi There ghostOnthestage!For a rather lengthy but very informative article on stop errors and what may possibly cause them go here: http://www.updatexp.com/stop-messages.html Perhaps this will help a bit until someone more knowledgeable on this subject can come along. Good luck!

1 more replies
Answer Match 90.3%

I am trying to install Vista 64bit onto my laptop (Acer V5 171) which has Windows 8 preinstalled. I could not find a tutorial on how to make a UEFI USB for Vista so I followed the one for Windows 7: UEFI Bootable USB Flash Drive - Create in Windows

I have disabled secure boot and set the USB drive at the top of the priority boot list. When I come to select the boot devices it only gives me two options: The boot manager (main HDD) and the USB HDD. It does not seem to recognise the USB as a UEFI boot device as shown in the tutorial.

When I do select to boot from the USB the screen says windows is loading files and after the bar has filled it gets stuck on the same screen until I power off.

Does anyone know how to get Vista to install via UEFI USB?

I'm not by the machine right now so if you require any more information I can post it later.

Thanks!

A:VIsta 64bit UEFI installation stuck on screen 'windows is loading files'

Did you disable ( CSM)Compatibility Support Module - it should be somewhere in bios settings.

It should then show as something like this:

UEFI:USB-ATAPI DVD

If you have done that - you might need to try plugging it into a different usb port - one on the back of the machine, for example. Lord knows why.

3 more replies
Answer Match 89.46%

Here's what happened. I was playing WOW online, (no past problems with

it before). Then the game went black screen, then back to game, then

black screen, then to game, now with weird colors on part of the screen.

I rebooted and it would not go into windows, but when it tried to load

windows in normal mode, I still got only the black screen on boot up,

(black screen with short white horizontal lines in it, at 800x600 pixels

when starting up, and blue screen with same line problem and only

(800x600 pixels again), when trying to load windows. After it try's to

load windows, I get a blue screen, and white horizontal lines, when windows

is loading, then the screen goes all black, and can stay that way for hours

if you leave it on. Soft booted again, same problem, but now it stops at

"Windows Error Recovery", again in 800x600 pixels mode, and says to

fix the problem: 1. Insert your "windows installation disc", and restart

your computer. 2. Choose language, then 3. click repair your computer.

Well this machine was made at CyberPower,Inc, and they didn't give me

that disc. All they sent with the machine was a Recovery DVD-ROM. It

didn't give the option to "Repair your computer", just to reinstall

windows. Tried that to find my only option was reinstalling windows, I

did that and I was only left with 199GHz of space on my hard hard drive.

I rebooted again with recovery ... Read more

A:Vista 64bit won't boot up in Normal Mode, black screen

Hi and welcome to TSF try booting in safe mode with networking this will allow you access to the net and then try going to the nvidia support site for your graphics card and download and install the latest updated driver

8 more replies
Answer Match 87.78%

Can someone please help me my pc wont load into the desktop it keeps geting stuck at windows start up logo with just 2 dots on it. I have tryed booting it from the windows 7 disk but it starts up windows logo and gets stuck again. I have tryed repairing it from systems repair (and other like it) but it jus loads up a black screen and nothing. I have tryed all 3 safe modes, all got stuck at windows\system32\drivers\ClassPnP.sys. I have also tryed other the stuff on Adanvced restore (f8) and it just gets stuck on windows logo or black screen. I have also tryed takeing out all the usbs no help at all

My mb is a GigaByte 870A-UD3
Os is windows 7 home 64 bit

Please help me i dont wanna lose all my important family photos and school work.

Iam right now useing an iphone to write this

A:Window 7 64bit stuck at windows startup and safe mode not working

Also my pc is not even a month old

7 more replies
Answer Match 86.94%

Hello, I have a fujitsu laptop on vista home premium with an ati mobility radeon 2600 video card. When I startup vista my screen size is 1440 x 900. After I leave my computer for a little bit and come back (so after it has been in sleep mode) the max resolution for my screen is 1024 x 768. I can't get put it any higher than that size.
 

A:My Vista screen size is stuck at 1024 x 768 after sleep mode

Sounds like your video drivers don't come out of sleep.

Did you upgrade your video drivers from the Fujitsu website?

Courtney
 

3 more replies
Answer Match 86.52%

o, i was cleaning my sister notebook because it was full of unwanted programs,alot of unnecessary startup programs, so i downloaded tuneup utilities 2011(with registration key) and did all tuneup availables.
I also unninstalled like 40 programs plus++
I performed full avast scan, Full malwarebytes scan, Full trojan remover scan.
I had like 30+ restarting requests from the programs I was going to do them all in only one.
So after all the cleaning I've made, I decided to reboot it, But after that loading screen that says "Microsoft corporation", when it is going to enter account selection(doesn't show nothing) it gets black, blink, and then reboot.
I choosed to system not reboot in case of fail, then just stay a black screen, nothing else.
I can use safe mode normally(I'm posting from the notebook)
So I would apreciate some help, cuz if my sister know this, she would kill me because everything is always my fault.
And I don't have the vista installation CD(If there's no option i can download it no problem)
Things done so far:
-CHKDSK
-Prevent system from rebooting in case of system fail(Before this was just a reboot loop)
-Scan for Virus,Malware
-Driver update(Actually video driver only)
-Let it cooldown turned off
-Disable all startup programs at msconfig(Even thinking this wouldn't work because it doesn't even load windows)
Note: Tune up utilities made me delete alot of unused files, like old backups and system restores, and it cleaned alot of registr... Read more

A:Vista Loads only safe mode-BLACK SCREEN

Use Windows DVD or HDD recovery partition and boot into Recovery. Select "Windows System Restore" - choose restore point prior to commencement of cleanup.

4 more replies
Answer Match 85.68%

Yesterday, whilst playing COD4, my computer suddenly froze (still don't know why). After re-booting the pc, everything seemed normal, until it crashed again, but this time with red dotted lines sprawled across the screen.

I rebooted the PC, and my first thought was to run my anti virus (AVG) to check for anything unusual.

Half way through the scan, we had a power cut. When the power came back on, everything still seemed normal on the PC, so I ran the virus scan again.

Whilst this was running in the background, I was surfing the web, when suddenly tiny red dots started to reapear and flash up on different parts of the screen. Then before I knew it, the whole screen had red lines across it, and the PC crashed again.

After another reboot, I was met with a BSD! But it was gone before I could get the code...

I rebooted into safe mode, but was still met with the red lines across the screen. (this leads me to suspect it could be a physical problem with a component...) I ran the anti virus again overnight, and it came up with nothing.

I reckoned it must have been a driver issue with my graphics card, so I uninstalled the driver, and installed an earlier version. However, when I rebooted into normal windows, it would crash and hang on a black screen before the logon page had loaded.

So back into safe mode I went, but dispite the driver change, there were still red lines!!!

I tried a system restore to 2 days earlier when there werent any problems, but it still wouldn'... Read more

A:Red lines across screen, won't boot unless in safe mode - Vista 32bit

This absolutely sounds like a display card issue -- not the drivers, but the card itself. Check for warranty support -- most are good for 3 years.

If you are using multiple cards -- test one at a time and disable SLI in the BIOS

Make sure nothing is overclocked !

Does booting in VGA mode make any difference (I doubt it will, but try it).
 

1 more replies
Answer Match 85.68%

Alright so, a few days ago my brother used my computer and clicked on one of those msn viruses. I downloaded the msn virus removal program and ran it, and my computer seemed to be back to its good old ways. However, recently vista has just started breaking down. First of all the computer would'nt boot into normal mode and i would get an error message saying 'an UNsuported change has been made to windows' or something of the sort. I ran vista in safe mode and ran multiple virus scanners. I removed a large amount of trojans and then when i tried restarting vista, as it got into the log in screen the computer blue screens. So here i am, back in safe mode (network enabled). Completely dumbfouded.

Would appreciate help!
thanks

Im running a Acer aspire 5710Z laptop, (about 2 years old) with a LEGIT vista copy.
 

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Answer Match 85.68%

I'm trying to fix a friend's Toshiba Satellite laptop (Vista). Since it's not my computer I'm not sure how the problem started but when booting normally it goes as far as the initial options screen (press f2 for settings, f10 for boot options) and then goes black. It won't boot into safe mode, from a restore CD or from the recovery discs (they were burned from a recovery partition right after install, I guess it's possible that they weren't set up properly). When booting from the cd it gets past loading files to the blue loading bar, and then goes black. Any suggestions? I'm guessing it might be hardware but is there any way to troubleshoot it before taking the whole laptop in? I'm assuming it's not the HDD because it won't even boot from the CD.
 

A:Vista Black Screen (no safe mode or boot from disc)

Have you tried using the screen toggle? Most laptops are able to toggle the screen to an external monitor. Normally hold down the Fn key and hit F5 or F8 or something like that. When it boots it may be trying to switch it to an external monitor.
 

2 more replies
Answer Match 85.26%

Hello and thank you in advance for reviewing my support request.

My computer components are...
EVGA x58 SLI motherboard with Core i7
EVGA GeForce250
6gb Corsair Ram (3 sticks of DDR3)
750watt standard Powersupply from ULTRA
Hitachi 1TB 16Mb 7200rpm Sata hdd
Vista Ultimate 64-bit

My case...
After 3 months of no problems after building the computer from scratch. The power supply decides to blow up. Not literally blow up but there was a ton of toxic smoke and i did notice sparks flying out from the power supply. So i shipped it back for an exchange, and now i recieved my replacement and installed it. Everything seens fine until the Windows loading bar shows up. It seems to be taking forever which it did use to take only seconds to get past this. Then once the Windows Icon shows up and makes that classic Vista soundeffect, the screen turns to no-display-esk status and the motherboard seems to be hard at work (literally seems like its struggling to run something but it clicks, slows down, and restarts to struggle constantly) In an attempt to revi3ew the problem i turn off the comp, reset the cmos again, check all specs in setup, and try to run it in safe mode. Windows Vista 64 succesfully runs in safe mode... so i think it just needed to be reset, so i turn it back off and on again, and run normal mode... and the same no display with struggling system.
Note that this has everything to do with the powersupply getting fried and nothing with any other software or hard... Read more

A:Vista 64bit Safe Mode ok/Normal Mode not ok

Motherboard drivers are a possibility. Please go to your manufacturer's website and make sure you have the most recent drivers installed, specifically your chipset.

If that doesn't work, try following the instructions here: http://www.techsupportforum.com/1871981-post2.html

5 more replies
Answer Match 84.42%

Even in safe mode I have some problems. Internet explorer restarts or windows explorer.

I have already cleaned out the inside of my computer and the fan .

I have already formatted the C drive and re-installed Vista. What can the problem be?

Also it doesn't allow me to install Updates, it usually gets an error message saying something like Internet Module or Host was closed. When I start Windows normally I usually hear the computer loading a lot, especially if I try to install a program or watch a video. And it crashes when I'm doing too much activity or sometimes just when im not doing anything

My computer is 3 years old. I have 3 Primary drives , from what I saw , the C D and E. And I have 1 external hard drive which I have turned off.

A:Vista works in Safe mode but crashes and gets blue screen in normal

***** Run hard drive diagnostics: http://www.tacktech.com/display.cfm?ttid=287 (or http://www.bleepingcomputer.com/forums/topic28744.html)Make sure, you select tool, which is appropriate for the brand of your hard drive.Depending on the program, it'll create bootable floppy, or bootable CD.If downloaded file is of .iso type, use ImgBurn: http://www.imgburn.com/ to burn .iso file to a CD (select "Write image file to disc" option), and make the CD bootable.NOTE. If your hard drive is made by Toshiba, unfortunately, you're out of luck, because Toshiba doesn't provide any diagnostic tool.***** A. If you have more than one RAM module installed, try starting computer with one RAM stick at a time.NOTE Keep in mind, the manual check listed above is always superior to the software check, listed below. DO NOT proceed with memtest, if you can go with option AB. If you have only one RAM stick installed......run memtest...1. Download - Pre-Compiled Bootable ISO (.zip)2. Unzip downloaded memtest86+-....iso.zip file.3. Inside, you'll find memtest86+-....iso file.4. Download, and install ImgBurn: http://www.imgburn.com/5. Insert blank CD into your CD drive. 6. Open ImgBurn, and click on Write image file to disc7. Click on Browse for a file... icon:8. Locate memtest86+-....iso file, and click Open button.9. Click on ImgBurn green arrow to start burning bootable memtest86 CD:10. Once the CD is created, boot from it, and memtest will automatically start to run. The running program wil... Read more

3 more replies
Answer Match 84.42%

Hello, I have a bit of a problem here. Last night my roomate was using my computer and kicked my surge protector off. The result was my computer wouldnt boot up. I played with it for a couple of minutes turning it on and off. Finally I opened the case and blew any dust out and tightened a few connectors. Turned it back on again and it seemed to boot up normally. I logged into my account and the desktop started to load up. The icons began coming up and then it froze. Control + Alt +Del would not work. So I manually turned the computer off. I attempted to boot up again and this time when I typed in my password I got stuck on a "Loading Preferences" screen. I attempted turning the computer on and off a few times hoping XP was just having an XP moment. Not the case. Next I tried booting in various safe modes. Right now I'm in Safe Mode with Network and it works perfectly. I tried to restore to a last known setting, didn't help. I did it both via the list after hitting F8 and within safemode. I played around with some account settings and now have it so I don't have to type in a password when logging in.

I tried booting up again, and now I'm stuck on the "Windows Welcome" screen. Its terrible. I've done virus and adware scans. Nothing has helped. Right now I don't know what else to do. I'm not sure if I have the actual WinXP MCE CD. I have to search for it, but I'm fairly sure it did not ship out with the computer. Obvio... Read more

A:WinXP MCE '05: Stuck on "Windows Loading" Screen. Safe Mode works fine

12 more replies
Answer Match 83.58%

Turn computer on, it only gets to the black screen w dell on it and lower right corner shows f2 set up and f12 boot options but those don't work,will not start up n safe mode
 

A:Vista Dell Studio black screen froze can't start in safe mode

Were there any symptoms/problems prior to this?
Remove the battery. Hold the power button down for 30 seconds. Try to boot with and without the battery.
If F2 and F12 don't work you have a serious problem,
Have you tried booting from a CD/DVD?
 

1 more replies
Answer Match 83.58%

I have a Toshiba Laptop.
Vista SP2 - all updates current up to the morning of 4/11/2010.
SystemMechanic Pro - also up to date as of yesterday morning.
MalwareBytes (when needed)
The laptop came with Vista installed. I do not have Vista disks or a boot cd.

I did try a system restore from a previous point but am unable to do so as "system protection is turned off." I know I didn't turn it off and when I go to turn it on, the option isn't there.

I left yesterday and the system was up with I believe just Outlook running. (I can't promise that IE was shut down but I'm pretty good about shutting it down if I'm not actively surfing.) When I returned home, the computer was off. I tried restarting it and it wouldn't boot. Blue screen. I tried again and got a message stating that the computer didn't start correctly last boot so it would try to self diagnose and repair. After several minutes, it reported that the problem could not be fixed and shut down. I left it alone as I didn't have time to work with it last night.

This morning, I booted it up in safe mode and tried running MalwareBytes. The program opened and updated without fault. When I started the scan, two objects popped up within a few seconds. A minute or so later, the computer shut down - no warning, no error, just OFF.

I tried a clean boot and get the blue screen as well. According to "Bluescreenview" the cause is fltmgr.sys in every case of blue screen.

DDS.TXT as follows:

DDS (Ver... Read more

A:Vista malware causing blue screen. Only runs for a few minutes in Safe Mode.

Hi

Please do the following:

Download Combofix from either of the links below, and save it to your desktop.

Link 1
Link 2



**Note: It is important that it is saved directly to your desktop**

--------------------------------------------------------------------
IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here
--------------------------------------------------------------------

Double click on ComboFix.exe & follow the prompts.When finished, it will produce a report for you.
Please post the C:\ComboFix.txt for further review.

18 more replies
Answer Match 83.58%

Having an issue with a laptop that has Vista installed.  I am getting the dredded black screen with movable white cursor.  There are no system restores available and I cannot start in Safe Mode.  I can start from a recovery disk to access the command prompt
 
I have seen many people running FRST in this forum for the same issue.  I was wondering if anyone would be able to try and assist me and, if they recommend me attempting to use the FRST program, I can post the results.

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Answer Match 82.74%

Okay, here's a little background information.

Bought my PC in 2006. Have had to replace 3 video cards since i've bought it. (One was replaced under warranty, the other I bought).

Since I purchased my PC the only parts I have replaced are: My video card, 3 cards later i'm on my most recent one, EVGA Nvidia 8800 GT http://www.evga.com/articles/378.asp

I also upgraded my PSU to an Enermax Pro 82+ 525w. http://www.directron.com/epr525awt.html

OS: Windows XP SP3

Motherboard : ASUS P5BW-LA http://h10025.www1.hp.com/ewfrf/wc/d...name=c00748726

I mainly use my computer for gaming, after my first video card died i was sent a beefier card http://reviews.cnet.com/graphics-car...?tag=mncol;lst after that my PC was no longer under warranty so I had to buy my next cards my self.


My problem:

I left my computer on while making some food, I had world of warcraft opened. When I finished making food I got back to my computer and moved my mouse to get it out of sleep mode. I run a dual display set up, once my monitors loaded up one of the screens was pure white and the other screen was black. I was forced to hold the power button down to turn off my PC. From there on out everytime I boot my computer up I get my PC's loading screen (which i'm able to acces BIOS or system restore) after my PC's loading screen I get the windows splash screen, after that my monitor is pure black. The PC is still on and running but there's no display. I plugged my monitor into my onboard an... Read more

A:Black screen after Windows splash screen. Unable to acces safe mode.

bump, please help :(

7 more replies
Answer Match 82.74%

Hello. I am trying to fix an HP G62-367DX Notebook PC.
Operating sys: Win 7, 64bit, AMD Turion(tm) 530II Dual-Core Processor, 4GB, 2.50GHz. I had this laptop since December of 2010 and on June of 2013 is when I used my notebook PC and was initially of no use. I have been working on my laptop on and off since. I am not afraid to open the sucker up and get this thing up and running.

The problem started out with what most ppl call it, the "blue screen of death". Like most ppl, I did ignore the blue screen and did a restart which brought me to the normal Windows screen and then it would start back up just fine. I found this in Device Manager's (Hidden Files):
Non-Plug and Play Drivers
-! ehdrv
-! epfwwfp
-! Security Processor Loader Driver
I am not sure if it has anything to do with what it was the blue screen situation, but I tried searching on the net on what it all meant and to see if I was able to fix it, but before I was able to do something about it, the blue screen kept popping up and it was getting worse.

The problem progressed to where on Windows startup it would just stop there, blue screen would pop up and of course I had to restart it and do an F8 key press for Safe Mode. I had to work on Safe Mode for a good couple of weeks before I can figure out the problem/s. I believe I had went into the system and found out it had something to do with some kind of error... *sigh* I did write it down, but that was like a month ago and I am unable to locate my ... Read more

More replies
Answer Match 82.32%

Hello everyone I have little to no experience with computers. I replaced my broken laptop screen with a new one online. The screen is only working in safe mode. When I plug it in to a television via HDMI it is good to go. I would deeply appreciate any help with this.

Laptop is a Sony Vaio VPCCB25FX
Old screen is LP 156WF1 (TL)(C1)
New screen is LP156WF1 (TL)(C2)
It is up to date with drivers. I have no clue how to fijx this

A:Vaio Screen only works in Safe mode after replacing old broken screen

If the screen in working in the bios and safe mode, then the screen is indeed working.

If you boot into safe mode with networking, can you redownload the display adapter driver?

You could also try Clean Install Windows 7

1 more replies
Answer Match 82.32%

Very similar to the following problem but i do not have a raid, and it seems that this PC has a raid and i don't, plus it was never really determined what the actual solution was.

http://forums.techguy.org/windows-nt-2000-xp/596146-solved-windows-cant-boot-black.html
The basics: XP Professional Boot up screen, right before the windows loading screen, or direct after the F8 Menu if you hit "Start Windows Normally..." it will just lock up, no HDD activity, blank screen. now BSOD, nothing.

All 3 safe mods work fine.

Ran chkdsk /r in recovery.
Ran proper fixboot procedure.

Went into safe mode and checked the event viewer.

The only concerning message i got was: The following boot-start or system-start driver(s) failed to load:
AmdK8
Fips
nod32drv

Formatting really isnt an issue since i can back up anything i need through safe mode. However its just the fact that the Windows gremlin has struck me again and i must defeat it once more.

I highly doubt this is a hardware issue as it is more of a driver/software issue.

Anymore information for me, or from me that you need, i would be extremely happy.
Thanks for your time.
 

A:Blank Screen Freeze Up before Splash screen. Safe mode works.

Before I say the hard drive is dying, you need to try the XP repair as you have done most else you can already:
http://www.michaelstevenstech.com/XPrepairinstall.htm
 

2 more replies
Answer Match 82.32%

I'm new here and in hopes of getting this resolved. I just installed the new Norton Systemworks 2005 and rebooted after installation. When the boot screen got up to the blue screen with the Windows XP logo before displaying the login names where you put in your password, it just stops. I restarted a few times and waiting a few more times thinking it may need to 'finish' installing. But each time gave the same results. Finally, I went in with 'Safe Mode' and got in with no problems. Tried again in normal mode after looking around for any obvious problems (none found)... back to square one. Tried again in 'Safe Mode with Networking' and it failed like normal mode so I suspected a networking problem??? The last thing I tried which made me mad is that I tried to uninstall Norton Systemworks in 'Safe Mode' and that failed!! Anyone in these forums know the cure? :dead:
 

A:Unable to get to login screen, works in Safe Mode but in Safe Mode w/ Networking

Just a thought

Safe-Mode
Start \ Run \ msconfig \ diagnostic startup
disable any services attached to your most recent install and restart
should get warning next boot about using msconfig, its ok
One key service that needs to be available is the installer service
Try the uninstall, if doesn't complete
Try the uninstall string in the registry only if you know what you are doing

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall

Under it you will see a list of installed programs. Some don?t show up as words but you can figure out what they are by looking at their values. What you are looking for is the uninstall string. Double click that key as if you were going to modify its value. Do a CTRL + C to copy and then exit the registry editor.

Go to START \ RUN and paste the uninstall sting and hit enter. This should launch the uninstall.

Just a thought though as I am not infront of a test system at the moment. You should research this a little further so you have a clear understanding of what you can and can't do with msconfig.

or simpler yet

Safe-Mode

Start \ Programs \ Access. \ System Tools \ System Restore

Select restore point prior to install of whats giving you the problem.

Again, Good Luck

PS If you try to install it again, turn of antivirus and other open programs etc..
 

1 more replies
Answer Match 82.32%

i have windows home xp edtion on parkard bell.in safe mode it is fine,but when on normal bootup mode it will hang up after 2mins aprox(then restart saying crit error,check hardware etc and being to dump files kernel),on a blue screen.

i tried a different graphics card,but no joy.so i replaced the hdd drive and put a fresh copy of windows xp pro edtion on,but it loads all the files(i have not pressed f6)i just let it run its course on the disc,then it hangs up on the blue screen again with the words(crit error 0x0000007f)check hardware etc and if this is the first time you have seen it try starting windows again.

Thankyou for all your time.
 

A:Solved: xp safe in safe mode fine...mormal mode blue screen

Start in Safe Mode and look in C:\Windows\Minidump for crash log files with a dmp extension, like Mini071008-01.dmp. Zip 4-5 of the latest ones and post here as a ZIP or RAR attachment. The log file contains information useful to determine what caused the error, most likely hardware.
 

2 more replies
Answer Match 82.32%

I'm having a problem with my Dell Dimension 8300, running Windows XP. I have an 80g Maxtor HD as my main drive and a 500g WD secondary drive. When I attempt to boot, I get a blue screen with the message:A problem has been detected and Windows has been shut down to prevent damage to your computer.If this is he first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps:Check to be sure you have adequate disk space. If a driver is identified in the Stop message, disable the driver or check with the manufacturer for driver updates. Try changing video adapters.Check with your hardware vendorm for any BIOS updates. Disable BIOS memory options such as caching or shadowing. If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode.Technical Information:*** STOP: 0x0000007E (0xC0000005, 0xF74BB2B2, 0xF789E4AO, 0xF789E1AO)*** FLTMGR.SYS - Address F74BB2B2 base at F74A3000, DateStamp 480251daAs far as the info in the message, I see this screen with the same info everytime I rebooted.As far as disk space, my main drive is 80g aand I have about 20g of free space.I'm not sure if anything in the message refers to drivers. Not sure how to change video adapters when I can't get into Windows (Standard Mode or Safe Mode).Also not sure how to deal with any of the BIOS suggestions (or even know if it's a good idea to mess... Read more

A:Can't boot Windows XP (Standard or Safe Mode), Black Screen w/cursor then Blue Screen

mod bump

4 more replies
Answer Match 82.32%

Blue Screen - Hangs On Xp Logo Screen - No Safe Mode

Hello There, I Would Really Appreciate Any Help.

As Above, I Am Pretty Sure This Has Happened To Other People.

I Installed A New Programme Which Was Downloaded From Bit Torrent(i Am Thinking Now That It Must've Contained A Virus).

Blue Screen - Memory Dump
Rebooted And Now It Just Hangs On Windows Xp Logo Screen.

Tried To Boot Using Safe Mode But No Joy.

Also Tried To Use The Restore Disks And The Xp Disk Itself But It Would Not Boot From Those.

What Do I Do Now? I Dont Want To Format The Drive And Loose All My Files.
 

A:Blue Screen - Hangs On Xp Logo Screen - No Safe Mode

If it was unable to boot from the restore disk or XP disk, that indicates that the BIOS Boot Optios are not set to allow it to boot from the CD before the Hard Drive.

Enter the Bios at boot-up time and correct this.
 

2 more replies
Answer Match 82.32%

Hello,

I'm working on an emachines T1120 with 256mb of RAM. The problem is that no matter what I do I can't get it to boot all the way into Windows. On startup, I automatically get the Safe Mode screen. No matter which option I choose, it does the same thing: I get the initial Windows screen, then a blue screen appears with the following messsage:

Check with your hardware vendors for any BIOS update. Disable BIOS memory options such as caching or shadowing. If you need to use safe mode to remove or disable components restart your computer. press F8to select advanced start up options, then select safe mode.

STOP: 0x0000008E (0xc0000005, 0x80576DCF, 0xA95E52A0, 0x00000000)

Begin dumping of physical memory.
Physical memory dump complete.

I don't have the Windows disk that came with this computer, but I have one from another computer running the same version of Windows. I'm not sure how to use the recovery option - every time I've tried I just get a c:\ prompt. Not sure what to do at that point.

Any thoughts?
 

A:Solved: On Bootup: Safe Mode Screen Then Blue Screen

13 more replies
Answer Match 82.32%

Hello,
After doing a Windows update, my computer gave a Windows looking message that my hard drive was going bad and to back up my data. I was able to save my user files. Then the pc crashed with a BSOD. I disabled restart after crash. Found the error was 0x0000006B (having to do with a corrupt bootcat.cache file.) Could not boot up windows except for semi windows with my windows 7 disk and Chose Repair, in Recovery console, however it told me nothing could be repaired. Through an option to "find a file" under the Recovery option. I managed to copy a GOOD copy of the bootcat.cache file and I appropriately placed it in E:\Windows\system32\codeintegrity (it was ONLY seeing C: as a system partition) my drive letters were all reassigned.

Sorry this is confusing and a lot of info. Bottom line is, my hard drive is not bad, I see windows on it and all my files and the BIOS recognizes the drive. It is firmly connected and NOT hot to the touch.

From a command prompt I did a bootrec.exe /fixmbr and also /fixboot as the pc was not properly booting up. it still would not boot properly

I am totally unable to go to safe mode (hitting F8) No matter what I do, I get a Windows Splash screen and then my screen goes to a Black Screen with a White arrow cursor, the hard drive appears to be trying to work the light flickers) but it just hangs at the black screen

Again, it refuses to allow me to boot to safe mode. It tries to load the Windows S... Read more

A:Windows 7 splash screen, then black screen NO Safe Mode

sorry for bumping. it seems people get a lot of responses to their questions and i was hoping to get the same kind of response.

Bottom line is, my computer tries to load Windows (7) with the splash screen, then goes to a black screen with an arrow and stays there.

I am unable to boot to safe mode.

I am unable to do a recovery from booting from the Windows 7 Install CD

3 more replies
Answer Match 82.32%

I received the following error message when I attempted to restart my computer:

C0000218 Unknown Hard Error

When I restarted after the blue screen it went into a check disk but would not finish the scan.

I have tried to start the computer in safe mode with internet connection and after a few minutes the screen goes black. I've tried to start it using last known configuration and the screen goes black. Everything I try ~ the screen goes black.

Help!!!!
 

A:Blue screen & now won't start in safe mode, screen goes black

I'm writing from my husband's laptop because my desktop is completely dead.

We were out of town for several days and when we returned my desktop was running very slow so I attempted to restart it. It locked up, I pressed/held the power button and when it restarted it attempted to run a disk check. The disk check locked up and I had to press/hold the power button again. When it restarted I got a blue screen ~ stop: C0000218 unknown hard error.

Sometimes when I attempt to restart it I get: checking file system on C:
file system = NTFS

When I attempt to restart it in safe mode, safe mode with networking or starting in last known good configuration I get . . .

multi(0)disk(0)rdisk(0)partition(2)\windows\appPatch\drvmain.sdb
multi(0)disk(0)rdisk(0)partition(2)\windows\system32\drivers\ . . . (various items)

Now it won't start, not even in safe mode. Everything I try ~ I just get a black screen.

** I just tried to restart AGAIN and it ran disk scan, said it had completed disk scan and would restart, the screen went black when it attempted to restart and the screen is still black and it won't restart.

What can I do to get my computer back?

Any help will be greatly appreciated!
 

2 more replies
Answer Match 81.9%

I have a Gateway DX4200-09 with Windows Vista Home Premium and I can not get the arrow keys to function (to move to Safe Mode)to get into "safe mode" (the keyboard will type in the password, so it works)to do a system restore (using the Gateway eRecovery), I have tried a second keyboard with the same result. Gateway is no help, whats-so-ever, since it is off warranty.

I have tried using the arrow key, but it will not allow movement to get into safe mode, I can type password (so keyboard works), I have tried USB and a regular keyboard (PS2), same on both. Would like some help.

I have tried to get information about why the arrow key will not function, but I have found no help, Please help with this problem, thank you in advance.

A:Gateway DX4200-09 with Vista Home Premium, can't get into safe mode

Try the second or third methods mentioned on this site: http://www.vistax64.com/tutorials/123496-safe-mode.html

1 more replies
Answer Match 81.06%

I booted into safe mode to try an fix a issue I selected to boot with command prompt butb I have a all black screen an can't get out of safe mode now I restarted the laptop a few times still the same 'anyone know how to fix this?

More replies
Answer Match 80.64%

For some reason my husband put his laptop in safe mode and now can't get it to boot in reg mode? Why he did this i don't know, now every time he starts his computer it is in safe mode, can anyone tell us how to get it out of safe mode? He said he tried to go back into the bios and boot to change it back but doesn't know which option to choose? Any help would be appreciated. thank You. By the way he is using windows Vista.
 

A:stuck in safe mode in windows vista

Start > Run > msconfig
Check for normal startup.
 

1 more replies
Answer Match 80.64%

My little sister has asked for my assistance getting her computer fixed. I am unsure what has been done to it in order to make it broken, but I can give any information you may need if you ask for specifics.

Ran AVG, system was clean.
Ran Malwarebytes, system was clean.

The system is working properly in safemode and doesn't seem to have any software problems that I can find, I think this may be a hardware issue but I do not know how to diagnose it.

Someone else has worked on this computer and has system restored it, to no effect.

When you try to boot the computer it will only boot in safe mode (including hitting F8 and manually selecting Boot Normally). If anyone would give me a starting point I would appreciate it. I will look on the forums for similar issues and other possible solutions. Thanks in advance.

-Waste

Edit: The version of Vista is Home Basic with Service Pack 2

A:Windows Vista Stuck in Safe Mode

Sorry to self-reply, but normally these things get looked at after 24 hours. Is there some information missing that you would like for me to add? Am I posting in the wrong place? Something I'm obviously missing?

1 more replies
Answer Match 79.38%

I was using my laptop yesterday when I went to lock my account. When I did this, the laptop presumed to shut off. It now boots up fine, but I cannot pass the Welcome Screen to login. Any help would be greatly appreciates. Thanks.

A:Windows 8 Gateway Laptop stuck at Welcome Screen

Are you using either a local or online profile?

1 more replies
Answer Match 79.38%

I am trying to fix a gateway laptop that keeps getting stuck at the xp title screen. I did a restore that saves the data files and it went through the entire process only to be stuck at the xp title screen again. Was hoping to be able to save some of the old data files but thats not looking too likely. This is a last ditch effort before I have to do a reformat of the drive and load it all up again. Hoping for any suggestions that could be a work around.

Thanks in advance
 

A:Gateway laptop stuck at XP title screen

Without more information we are kind of shooting in the dark.

And I may not be the one to carry you through to solution...
(I only have limited exposure to Win7 so far.)

Based on experience with other OS...
Could be Hardware (HD most likely, though Ram is not impossible)
Have you tried HD diagnostics? WD offers a diagnostic program for their drives.
We regularly have referred people to Memtest for Ram testing... not sure of use with Win7.
There may be other utils if Memtest is not compatible.

Both Memtest and WD's drive util run outside of Windows, so boot failure is not a problem.

Another way this kind of problem can result (with XP for example) is with driver conflicts, or with application conflicts, including security software. (For example, a firewall might cause a hang at boot, but the next reboot, no problem... your problem sounds different; but without more information it is hard to tell.)

Again... I am not familiar enough with Win7... someone with Win7 experience will need to weigh in.

A Product like Apricorn will help you rescue your data, so that if you need to to a system restore, you will not have lost your data.

Another possible option is to boot to "Safe Mode"; if you can, then this will help resolve the driver or application conflict causing the problem.

See here: http://windows.microsoft.com/en-US/windows7/Start-your-computer-in-safe-mode

I hope this gives you a start.
 

4 more replies
Answer Match 78.96%

Yea trying to get ino safe mode. When I do hit safe mode and choose my account to log on instead of going to my desk top the screen goes blank and the words safe mode appear in all four corners.
Any help would be great!
Have a good day
John

More replies
Answer Match 78.96%

Hi,
 
Laptop is a Samsung R510 running Vista.
 
When it is switched on, it gets stuck on the Samsung BIOS load screen. The F2 (Setup) and F4 (Recovery) buttons don't work unless they are pressed straight away. But when they are pressed it says 'Please Wait', but nothing happens.
 
I have changed the CMOS battery, but it hasn't helped.
 

 
I have also taken the hard drive out and turned it on, still the same.  Each RAM stick has been tried on its own, and it is still the same.
 
Can anyone help?

A:Laptop Stuck On BIOS Load Screen/Won't Load Vista

Have you tried booting into Safe Mode?
 
Start tapping the F8 key immediately after pressing the power button.

5 more replies
Answer Match 78.54%

this is a many faceted and increasing in facets issue (ill try to make it as short as possible);

backstory:
the male side of my video cable connection (the part on the motherboard) had bent pins; the pins were unbent and the cable was able to fit back in, BUT

problems:
the picture was garbled--wrong colors, moving lines, etc. the people at a tech store told me the video cable was pinched and knowing that it had been jammed in the hinge for a while, i believed it extremely feasible. I finally ordered a new video cable but replaced it, and to no avail. the picture may have been slightly better--but not significantly if so; additionally (and im not sure if it was this way the first time as well) the computer was displaying at the size of the external.

i restarted, and reazlied that the laptop screen displayed nothing at startup, until logged in--exactly like the external. i figured that at least a portion of what was going on was the computer was sending the external screen signal to the laptop.

things i've tried:

-reseating both ends of the new video cable MANY times
-turning the computer off, taking out battery, holding start button, putitng battery back in, restarting
-every variation of screen resolution/external monitor setting
-pluggin in the external, putting laptop to sleep, unpluggnig external
-reinstalling video/image drivers
function key combinations

when i tried to put in safe mode via F8, the screen went blue or light gray and stayed that w... Read more

A:stuck booting safe mode, which doesnt work; stuck in external monitor mode?

i managed to change the safe mode option, unfortunately the laptop screen still isnt working correctly (the external is)

1 more replies
Answer Match 77.7%

okay... so i was trying to get into safemode so i could run an antivirus scan, problem is whenever i tried going in safemode the blue screen would pop up and computer would restart. now for some dumb reason i thought maybe i could get in safemode if i used msconfig and selected safe mode from the boot menu. so the computer restarted and now it boots in safemode but the blue screen and restart happen everytime now. ive tried "start windows normally" but that boots in safemode.... ive tried "last known good config..." and that too boots in safemode. so now im stuck, i cant get on windows. any help please?

im willing to start over but i dont know how to do that from here
 

A:STUCK in safe mode boot, safe mode doesnt work and restarts, REPEAT

11 more replies
Answer Match 77.7%

Hi.

I accidentally pulled the plug out of my computer when it was in the middle of shutting down. Now that I've tried to reboot it, I get a screen saying:

Safe Mode
Safe Mode With Networking
Safe Mode With Command Prompt
Last Known Good Configuration
Start Windows Normally

Whenever I click on any of the options above, I always ends up back at the same screen, suggest the above options again. I've tried rebooting I again a few times but nothing works?

Any ideas?
Thanks.
 

A:Stuck on "Safe Mode"/"Last Known Good Configuration" Screen

6 more replies
Answer Match 77.28%

Vista freezes with "pink screen," unless in safe mode. Problem persists after factory image recovery.

Windows Vista freezes with a "pink screen" and horizontal dashed lines. Sometimes after freezing, I'll get the BSOD and my PC will restart. The freezes used to happen about 3-5 minutes right after I logged in to my user account, but nothing happened up to about 5 hours yesterday.

Today, I wasn't even able to get past the login screen without freezing, so I went into safe mode, where I spent 2+ hours transferring the files I wanted onto a hard drive. My PC didn't freeze once. After I moved my files, I went and reformatted my windows partition of my hard disk drive with the HP factory image recovery.

But as soon as I finished that, before I could even set up my first account, my computer freezes (with the pink again). I tried going into safe mode, but it won't let me do that unless I have an account set up.

Help please! Thank you in advance.
 

A:Vista freezes with "pink screen," unless in safe mode. Problem persists after factory

9 more replies
Answer Match 76.86%

Windows 7 Home Premium (x64) Service Pack 1 (build 7601)
Hello:
At the beginning of Sept 2012 I posted a BSOD thread here that was eventually resolved. The situation then, as now, was/is that I received an error about Windows Desktop Manager then went to BSOD. I received some great assistance by a 7 Forum Adviser but still could not resolve the problem. This included 36 hours of driver verifier, chkdsk, scan, etc and attempts at restore and repair.

I received a suggestion to re-seat my Memory Chips by another adviser and then then told to repair with the Windows install DVD. I did not have one but I was able to create a bootable DVD-R and USB Flash. The USB would NOT boot but I was able to get the DVD to go into upgrade and the files reloaded, which allowed the laptop to begin working again.
Two days ago the BSOD reappeared. Without going into more detail of what I have tried, I am posting here hoping for assistance.

I am attaching the Grab All zipped file as well as a BSOD file created in Niro's viewer.

A:BSOD Recurrence On Gateway Gateway NV53 -- Will Only Boot In Safe Mode

Hello Jim, I got it from your crash dump:

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck DA, {504, fffff6fc40005bd8, 1, b7b}

Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+b57b )

Followup: MachineOwner
---------
So no valid probable cause.

According to Carrona.org, STOP 0x000000DA: SYSTEM_PTE_MISUSE
Usual causes: Device driver

In such a situation, it is better to enable Driver Verifier to monitor the drivers.

Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

Let us know the results, with the subsequent crash dumps, if any.

9 more replies
Answer Match 76.44%

Hello all
First time poster with problem after peforming sys restore on win7 pro 64bit.
Was troubleshooting a problem w/taskbar not staying hidden, tried to restore back 24hrs to when a java update occured. Restore seemed to proceed normally, but upon restart, it boots normally to just before the login screen would appear, then the screen goes black and all that is visible is the cursor , which I can still move.
But that's as far as it gets. Trying to boot in safe mode, or repair mode ends exact same way - can't boot in to try anything
Any ideas??

A:Black screen at boot with safe mode, system restore, or repair mode

no one has any suggestions? I also triedtoboot to my win7 dvd to see if I could attempt to repair but again, it only gets thru the windows bootscreen then goes black with only the mouse cursor showing as before.

9 more replies
Answer Match 76.44%

Hi, All of a sudden a day before, my computer froze and when restarted it started exhibiting horrendous symptoms-1. windows logo appear,then2. blank screen and no cursor login etc nothing display just sits thereAfter that, I tried to do startup repair but failed.Coming over to Safe Mode it is working fine.I also tried bunch of repairs from there still nothingused the clean boot from msconfig to see if any software causing issue or conflicts and did a system restore, still nothing.checked device manager and there is no exclamation point either that may depict hardware failure.My recent activity-installed "Advanced System care 9" 2 days back but have now removed using safe mode.1 more point it has been a month since my primary HDD is showing SMART error.but if safe mode is working can't we get normal mode backup and running.Please help me out of this conundrum, Any help would be sincerely appreciated.possible options I have in my mind-1.get new HDD and reinstall os2.format existing HDD and install fresh copy but doubt if this issue might returnreadily looking out for other options and would prefer rectifying old one first so that I can avoid a long tedious process of reinstalling everything from scratch.Sincere thanks to any responses.

More replies
Answer Match 76.44%

Please help!  Over the past week or two my computer has been running slower and slower.  Then lost the ability to download anything unless in safe mode.  Now when opening computer in normal mode get nothing but black screen.  Think I got something when my antivirus software lapsed and I wasn't protected for a bit?
 
Running Windows 7 64
 
Tried running Malewarebytes, Avast, SuperAntiSpyware, Microsoft Defender, sf scan, CCleaner and nothing has helped.  Everything comes back fine. 
 
I'm not very computer savy but from what I have been reading you all can help!  Much appreciated and many thanks for any assistance. 
 
 

A:I'm lost. Only open in safe mode. Normal mode give black screen.

Hello ,what is the sf scanBoot to safe mode with Networking and try running these......MiniToolBoxPlease download MiniToolBox, save it to your desktop and run it.Checkmark the following checkboxes:Flush DNSReport IE Proxy SettingsReset IE Proxy SettingsReport FF Proxy SettingsReset FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Users, Partitions and Memory size.Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run. Note: When using "Reset FF Proxy Settings" option Firefox should be closed.TDSSKillerDownload TDSSKiller and save it to your desktop.Extract (unzip) its contents to your desktop.Open the TDSSKiller folder and doubleclick on TDSSKiller.exe to run the application, then on Start Scan.If an infected file is detected, the default action will be Cure, click on Continue.If a suspicious file is detected, the default action will be Skip, click on Continue.It may ask you to reboot the computer to complete the process. Click on Reboot Now.If no reboot is required, click on Report. A log file should appear. Please copy and paste the contents of that file here.If a reboot is required, the report can also be found in your root directory (usually C:\ folder) in the form of TDSSKiller_xxxx_log.txt. Please copy and paste the contents of that file here.AdwCleanerPlease download AdwCleaner by Xplode and save to your Desktop.Double clic... Read more

3 more replies
Answer Match 76.44%

Hey,

I am having a problem with a laptop, I am getting a blue screen when starting in normal mode, but if I start in safe mode it starts up and logs in fine.

I am not being told what is causing a problem, just to uninstall any new programs/hardware, but nothing has been installed at all.

Does anyone know what could be causing this?

Thanks for any help :)

A:Starting up fine in safe mode but blue screen with normal mode

Go here Windows Vista/7 BOSD Posting instructions follow all instructions to the letter, using all tools illustrated. Then proceed to the next steps by posting your logs. Keep your posts and logs (logs mini dumps etc...) in BOSD, App crashes, and hangs.

Be patient they get a lot of inquires. Someone will be along to help you.

1 more replies
Answer Match 76.44%

Windows only opens in safe mode,tried reloading drivers, last known good configuration,etc. When in normal mode black screen only, when acessing task manager shows all processes stopped and will not allow me to start them.

A:Black screen when start in normal mode, works in safe mode only.

Hello CliffordJ. Microsoft Security Essentials is installed, correct? Many MSE users running Vista (but not all) suffered black screen after login following installation of Update for Microsoft Security Essentials - 4.9.218.0 (KB3140527), released about a month ago. In fact there is already a thread here: http://www.bleepingcomputer.com/forums/t/606422/windows-vista-x64-bksod-after-login-or-no-access-in-normal-mode-suspect-mse/. The posters there disabled MSE 4.9 in Safe Mode by unticking a brand-new setting in the UI (Administrator > Turn on this app). Another method of escaping this situation would be to restore your system to a point before the update was installed, then hide the update in Windows Update. That would allow you to resume using MSE 4.8 if you wish.
 
I am extremely curious why this happens to many but not all MSE users running Vista. If more advanced forum members ask you for further information, I hope you will cooperate. Above all, I wonder if any other security software with real-time protection is installed (or perhaps improperly uninstalled)? Of course there is a possibility that your issue is something else...

9 more replies
Answer Match 76.44%

I am using Windows XP home edition with SP3. It was working normally. I used to get a popup "Windows cannot find "syssetup.exe"....When i opened yesterday morning I found it taking longer and never go to the desktop after giving the username and password. It stops at Welcome screen with a msg "Loading your personal settings" and no more response. I followed below steps to trouble shoot the issue.

1.I have tried opening in both "safemode" and "safemode with networking", found its working fine. I ran "msconfig" in safemode and unchecked some unwanted applications(nothing related to windows process) and tried again opening in normal mode.... Not worked

2. My internet works normally in safemode. Found some virus by running antivirus in safemode and cleared all the viruses.

It would be really appreciable if any one could solve my issue..

Cheers!

A:XP home stops loading at Welcome Screen in normal mode, but working fine in Safe mode

try using system restore in safe mode...it might help...or try selecting the last known good config that worked...if still not work...try repairing it with you windows xp bootable cd..

2 more replies
Answer Match 76.02%

Hi all!

Today I started up my computer (an XP machine running SP3) and after it went through the BIOS, it showed the Windows startup screen (the Windows logo with the blue progress bar), but when that was done, it went to a black screen and won't do anything else.

I restarted and tried a few different things; Start Windows Normally, and Last Known Good Configuration both got me the same black screen.

CheckDisk ran, and it made it to the end, but froze when it said "please wait while your computer reboots" ... after waiting more than 10 minutes, i hit reset and tried to reboot it myself. It did the same Bios-Windows-blackscreen thing as before.

I also tried booting into Safe Mode, which DID work, and when I got in there I tried to do a System Restore (two, actually... for two previous dates) but both did nothing to resolve the problem. I tried simply copying my "important" files to my external HD (which it sees), but it won't copy in Safe Mode

When loading in Safe Mode, the driver list pauses and says "press esc to cancel loading of SPTD.sys" but I've tried it both ways and it doesn't make a difference that I can see.

I tried using my XP CD to boot from, which takes me into the Recovery Console, and I chose to hit "R" to repair, but when it asks me what drive I want to login to (which is C:) I don't really know what to do from there. I haven't booted from a CD before, so I assumed it would run a "Repair Wizard&... Read more

A:XP won't load in regular mode (black screen), but will in Safe Mode

Just to clarify, I don't really care if the XP installation is fixed, I just want to know if there's a way to get the files off the HD onto an External USB drive. There's gotta be a way... right?

3 more replies
Answer Match 76.02%

Help -  I have a Dell OptiPlex 960 with Win 7 OS SP1
 
My computer is giving me a black screen on normal bootup - I can hear the windows tune but then it is black
 
I am able to get it to boot in Safe Mode and I have tried the following: ComboFix, Malwarebytes, and adwcleaner
 
But it stlil boots to a black screen 
 
What do I do now??????

A:Will boot in safe mode but black screen in normal mode

Boot into safe mode...then do the following.
 
Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size.
 Click Go and paste the content into your next post.
 Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post. 
Louis

14 more replies
Answer Match 76.02%

Hi everyone

I am facing a strange issue.

My screen seems to have a grey filter overlaying it. See attached.

When i booted it in safe mode, the screen is showing the right vibrant colors. When i booted it back to normal mode, the screen is greyish but strangely the mouse is showing the correct white color.

I have googled across numerous website but none of them bring me closer to the issue. I have read the thread, Personalize Suddenly Greyed Out
but this is not what i encountered. The options or buttons or selections did not grey out, it affects the screen only.

I cannot afford a system restore because i shared this laptop with my gf.

A:Screen greyed in normal mode, but vibrant in safe mode

You weren't in Safe Mode in that right screenshot. Safe Mode doesn't display your wallpaper and it says Safe Mode in the corner's. Try updating your video driver's and see what happens.





Originally Posted by climws


Hi everyone

I am facing a strange issue.

My screen seems to have a grey filter overlaying it. See attached.

When i booted it in safe mode, the screen is showing the right vibrant colors. When i booted it back to normal mode, the screen is greyish but strangely the mouse is showing the correct white color.

I have googled across numerous website but none of them bring me closer to the issue. I have read the thread, Personalize Suddenly Greyed Out
but this is not what i encountered. The options or buttons or selections did not grey out, it affects the screen only.

I cannot afford a system restore because i shared this laptop with my gf.

5 more replies
Answer Match 76.02%

Hey guys, I seem to be having trouble, and I'm not terribly inclined with laptops and computers, mine is an HP G62 laptop, and that's about as far as I know about it. The other day I went to use it, opened it up, I had 3 tabs open (google chrome), and I tried to open a new tab. All new tabs were freezing, and my itunes had frozen as well. I tried closing the laptop, hoping it would go into sleep mode, but it didn't, it stayed running. I reopened it and the screen stayed off, so I did a hard reset (holding the power button to turn it off) and started it back up. I started it in normal mode, and logged on, but after loading from the log on screen, it went to a black screen with just the cursor, and stayed there. I did another hard reset, and started it in safe mode, and now this is how I'm currently running. I've tried disabling the display drivers and restarting, that worked momentarily, but froze shortly after. Next, I tried a system restore, which did absolutely nothing, and then I ran chkdsk and, again, nothing. After all this, I decided to try uninstalling the display drivers, which, once again, did nothing. This seems to be all the info I have gathered from online, and through friends' help, there seems to be nothing left to do that may fix this problem. Anyone have any idea on where to go from here?

A:Black Screen in Normal Mode. Only Safe Mode Works.

Hello ericberard,

 

You?re having a problem with the computer going to a black screen.

 

First test the hardware.


Turn off the computer

As you power it back on, tap the F2 key. This will load hardware diagnostics.

Once the screen loads run the startup test.
 

If this is windows 7 and the startup test pass.


Power back off the computer.

As you power it back on, tap the F8 key. This will load Advanced Boot Options.

Select Last Known Good Configuration.
 

This will take the system back to when everything was working correctly.

 

Clicking the White Kudos star on the left is a way to say Thanks!

 

Let me know how everything goes.

Have a good day.

9 more replies
Answer Match 75.6%

HI guys
 
When booting up my laptop in "last known good configuration" mode i keep getting the blue screen of death and the laptop freezes and cuts out and is very over heated. When i have booted up in "safe mode with networking" the latop is still over heating but it dosn't freeze or i don't get the blue screen of death. I am also limited to what i can doin safe mode.
 
Any ideas what the problem could be please chaps?
 
Thanks in advance
 
Tony

A:Blue screen of death on normal boot up but no blue screen in safe mode ?

Exact wording of BSOD error message?
 
System manufacturer and model?
 
Conditions/events which may have led to this?
 
When did problem begin?
 
Louis

14 more replies
Answer Match 75.6%

I am working on Gateway dx310x, for someone, and when you turn on the computer the bios splash screen comes up to where you can hit F2 or F10 and sits there for 45-90 seconds before booting into windows.

If you hit F2 or F10 it takes 45 - 90 seconds to get into those menu's also.

Does anyone have any suggestions on what could be causing this. I havent had a chance to flash the BIOS.

Thanks

A:Gateway dx310x hanging at BIOS Splash Screen

This is often caused by a piece of hardware. The device is setup in BIOS and BIOS is querying it repeatedly, but it's giving incomplete answers.

A cause of this can be poor connections at the device or mobo. Remove and replace your drives power and signal cables at both ends.

Other causes are a device going bad. A troubled HDD will give this kind of forewarning. Download & burn a test CD from the manufacturers website. A CD drive going bad could also cause it. I've also seen an older floppy drive that hardly got used cause this issue.

USB devices can cause this (including the mouse or keyboard). Disconnect USB devices one at a time and test. External USB hard drives often cause this type of stall.

Then there is the PSU. If it's failing, this symptom sometimes shows up. I usually try a different PSU first, if that doesn't change anything, then disconnect all the drives and test, remove and replace the RAM, remove the GPU and use the internal, and so on. This all serves to narrow down the issue to the particular hardware device causing the issue.

1 more replies
Answer Match 75.6%

I have a Gateway Laptop MT6728 running Windows XP. I got the blue screen one day and then after that attempted to reboot. What happens is after I get the Gateway Bios/Boot Menu Splash screen the screen goes black. I can't boot from the drive it just spins and then shuts down. I can press F2 and get into the Setup Utility and I have changed the boot settings to CD but still disk just spins in drive for a few seconds then stops.

I have reseated Ram, Taken out one stick of Ram and attemped to boot with only 1 stick.
I have reseated the CMOS.
I have reseated the Hard Drive.
In the Startup it states: No TPM or TPM has problem. ( Don't know if that is an issue.)
I have Bios Version 93.09

I have read other posts of users with the same problem, but have not found a fix, if there is one. Thanks.
 

More replies
Answer Match 75.6%

My screen is frozen on 'Information' when in BIOS. The arrow keys are not responding when in BIOS due to this freeze. Function key and F1 F2 etc not responding. I need to access something in BIOSwas attempting to look at something with BIOS. I switched it off and on, same issue persisting. It was my first attempt at accessing the BIOS.
 
Windows 8.1 is working normally though, just the BIOS frozen. I had to switch off the laptop and power up again to access windows.  Thank you in advance.
 
B50 lenovo
BIOS version 9dcn79ww(v2.00)
 
Mod's Edit: System model added to front of Subject line to improve visibility / clarity.
 

More replies
Answer Match 75.6%

My screen is frozen on 'Information' when in BIOS. The arrow keys are not responding when in BIOS due to this freeze. Function key and F1 F2 etc not responding. I need to access something in BIOSwas attempting to look at something with BIOS. I switched it off and on, same issue persisting. It was my first attempt at accessing the BIOS. Windows 8.1 is working normally though, just the BIOS frozen. I had to switch off the laptop and power up again to access windows.  Thank you in advance. B50 lenovoBIOS version 9dcn79ww(v2.00)

More replies
Answer Match 75.6%

I have a gateway computer that is about 3 years old. It has a ati radeon 3200 gfx card and came with 4 gigs RAM. Recently I purchased 2x2gb G Skill DDR2 ram upgrade in hopes of more efficient gaming [gfx card is OK for 8gb ram max]. After installing the new ram [about a month ago] the computer was running fine. The new ram created a button on my toolbar called AMD Catalyst, and right-click gave identical options for each ram card, one was a list of what looked like screen settings. I know it were running on 600x800, and last night my troublesome youngest son was using my computer and says he clicked a different option by accident, making the screen freeze momentarily then go black.

I've tried:
restarting my computer
removing the 2 G Skill ram cards
under msconfig in safe mode, disabling AMD Catalyst, for it seems to be the root of the problem.

But every time i restart my computer and try booting in normal mode, I get the typical Welcome ring from the speakers accompanied by a black screen. The screen is a 36" Vizio flatscreen tv with VGA hook up, been using for a computer screen for over a year now.

Any ideas? Thanks in advance!

A:Black screen normal mode, safe mode OK

If you can go back to good times with system restore, you will be fine.
System Restore - How to
Put all cards back, etc. before the restore.

1 more replies
Answer Match 75.6%

All -- any help you can provide would be appreciated. I do not have any desire to pay Lenovo $100 to walk me through the steps of recovering the system.

I have a lenovo ideapad y560 0646 - windows 7 64 bit.

Each time I start the laptop, I get the following error (after the introductory language that says - we're killing the startup to protect you, really, trust us ):

-- ntfs.sys

Then there's the other boilerplate language that it's not microsoft but you, really --

followed by

*** stop: 0x00000050 (0xFFFFF98001680000, 0x0000000000000000, 0xFFFFF8801c36344, 0x0000000000000000)

*** ntfs.sys - Address FFFFF88001c36344 base at FFFFF88001c2B000, DateStamp 4a5bc14f

If you can help by pointing to something describing the steps to restore the system, that would be great. Lenovo seems to think all hardware is fine but that the operating system is corrupted.

In short, I was using an air card connected to a PC Card Adapter - inserted in the laptop. Hit hibernate and quickly, without thinking, removed the PC Card Adapter from the laptop. Later, when hitting power on, the blue screen appeared and has not left.

I have tried to enter via safe mode, and that does not work.

There's extensive data on the hard drive that I need to take all practical steps to preserve before blowing it up.

Thanks,

A:Blue Screen - Cannot Enter Safe Mode or Any Other Mode

Welcome to SF! davidsawyer

Have you tried reinstalling the pc card adapter and then starting up to see if you can then safely remove it?

As far as the error message itself, "Stop 0x0000007E" or "Stop 0x00000050" Stop error message in Windows 7 or Windows Server 2008 R2 MS has a fix available at the page there for this type of error.

1 more replies
Answer Match 75.18%

I have a Gateway Desktop and its stuck on the Bios screen. It will not let me get past it. My grandmother downloaded a free Windows 10 upgrade and then this happened. I was later told that our version of Windows 8 is not compatible with Windows 10 and that I would need to purchase a recovery disk. I bought the disk and I changed the boot options to CD/DVD startup and inserted the disc and still nothing. Just the BIOS screen still. I'm totally frustrated with it at this point and have no idea how to get my operating system back. Please help me reset my computer to the factory settings. PLEASE!!!
 

A:Stuck on BIOS screen

1. Welcome to Tech Support Guy

2.
My grandmother downloaded a free Windows 10 upgradeClick to expand...

Where from please

3.
I was later told that our version of Windows 8 is not compatible with Windows 10Click to expand...

In relation to the free upgrade to 10 it would not have been offered via Windows updates unless the computer was compatible as one of the pre-offering procedures is a check on your computer for compatibility

4. 8 itself is not eligible - it requires 8.1

5. Do you mean the BIOS/UEFI screen or do you mean the post screen - what is on the screen

6. If the Gateway came with Windows 8 installed I can more than likely get you 8.1 installed and working. What I cannot guarantee is to ensure that you still have your personal data and programs. However we will know that when you reply and we examine the situation further
 

1 more replies
Answer Match 75.18%

I have a Dell inspiron 530s.Yesterday I ran an spyware doctor scan on my PC went to the shower and when I came back 30 minute's later the system had froze.I could not do anything so I turnt the PC off and rebooted.However when it rebooted it would not go past the Dell screen,that come's up straightaway,and the F12 and F2 key's are unusable as nothing whatsoever work's.I have tried rebooting taking out all connected thing's ie mouse speakers and wireless dongles,turnt it off for an hour and still nothing work's.All light's are on,monitor work's but the only thing that seem's to be missing is the light's on the keyboard num lock etc.Can anyone help at all on this problem-Dell are impossible to get hold of and the website does not help one bit.
Thank's in advance
 

A:stuck on bios screen

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Answer Match 75.18%

HELLO!

I was rendering a film, and leaving the computer to run overnight, when I have accidently switched the power off at the wall, and cursing, I switched the computer back on to re-set for the overnight render....but......

The screen is stuck at the first think (that usually flashes up for a second).

It is a black screen with:

F2 = Setup
F12 = Boot Menu


DELL
www.dell.com

BIOS Revision 1.0.3


That is what I see. Obviously hitting F2 or F12 does nothing.

WHat can I do.

I had a .ISO Xp pro boot CD, but when I put it in the drive, it did nothing.

I need to get back to this work, it would take forever to set this up on another computer.

Any ideas.....please????

thank you
Vern

A:stuck in bios screen..xp pro....help!!

Try resetting the BIOS, take the Battery out from your motherboard, looks like a watch battery, lave it out for about a minuter or five and then put the battery back in and boot the PC, this may fix the issue as it resets the BIOS

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Answer Match 75.18%

I just bought a GTX 750 ti OC (low profile) from gigabyte, and now if i plug it in, the PC doesn't load, it gets stuck at the mobo screen. Many posts ive seen have said to update the BIOS, but is it safe to do so? I have a GA-H61M-DS2H mobo. Sorry if this has been answered before. Also, if updating BIOS is a must, what bios do i need?
I have a 450watt PSU by c3 tech, 8 gb ram, and an i5 2320.
Using windows 10 64-bit
 

A:New GPU, stuck at BIOS screen

What BIOS version does that motherboard currently have?

BIOS version F4, F5, F6, F7, and F8a(beta) are the ones listed for both revisions of that motherboard.

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Answer Match 75.18%

Okay here goes, today I tried to install a new hard drive by setting it as the primary slave, got it in there and rebooted. Bios detected the drive. But heres where the problems start, I got into Windows XP and it took about 5 miniutes for the network icon to appear on the taskbar and to my suprise it says network discconected. And it took another 5 miniutes for XP to detect my New Hard Drive. This didnt seem right so I took the new hard drive out and booted into Windows thinking everything would be Ok, but yet again it took 5 miniutes for Windows to detect my network card and im still disconnected from the network so I uninstalled the card and rebooted. On startup it said found new hardware on the taskbar but I couldnt install the card, the computer sorta froze. So I shutdown and reseat the network card and reboot, but now I am stuck at the bios screen. It says CPU is unworkable or has been changed. So I try and hit del to enter the bios setup but del will not respond. Ive checked all the connections inside the case and everything seems to be in order. Please someone help me!!!!!!!!!!
 

A:Stuck At Bios Screen Help!!!!!

Please do not create multiple threads for the same problem.

Continue here: http://forums.techguy.org/windows-nt-2000-xp/455596-stuck-bios-help.html
 

1 more replies
Answer Match 74.76%

Hello,
I have a notebook Amilo Pi 1505, Windows XP Home 32bits.
Until yesterday it was working just fine. When I opened it today, it just stuck on the black windows logo screen.
I tried every safe boot but it won't work. If I remember correctly at most of them, if not all, it was just a black screen with an underscore on the upper left corner but I could not write anything. I tried unsuccessfully the restore point function and to get into the recovery consol. Also, I tried mini XP and one time would get stuck and the other would get in a wallpaper with no icons and no response.
I managed to get into the computer with PartedMagic. I suspected the hard disk since it had some problems but it was generally ok . I run GSmartControl now and it had BASIC HEALTH CHECK: PASSED although there were some errors. I am not sure if it has to do anything with a brief -1sec- power loss yesterday night. Although it restarted normally after this.
Another problem is I have forgotten the windows xp cd far away from my current location and if I remember I need to have this exact cd for a repair/installation because a) the xp serial number is erased and b) it includes some drives that normal installation cds do not have and I'd have to do slipstreaming (or sth like that?)

I wrote too much I think..
Anyway, if you need any more info please ask for it.
Thank you!
 

A:XP stuck at logo screen - No safe boot either

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Answer Match 74.34%

Hi. I am new to this forum and hope that someone can answer my problem. Out of the blue my computer stopped booting up. It acts like it is going to boot up like normal and then freezes at the bios screen. There is an F2 and f12 option on the screen but nothing happens when they are pressed. Any ideas as to what I should do? I am not a computer nerd at all, so I need help! I have a Dell dimensions 4600C and use Windows XP. Thanks in advance for your help.

YZ
 

A:Stuck on Bios screen during boot. Help!

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Answer Match 74.34%

Cant press any f buttons, my keyboard lights flicker on when the screen comes on and if i press setup it says entering setup but never does. No other button will give me any results. Now my gpu fan has busted so ive been using a tabletop fan to blow air at my pc(worked surprisingly better than the tiny gpu fan) i took my tv tuner off a while ago so i could look at my gpu fan and never put it back on. Today i found my coaxial and decided to put my tv tuner back in. I turned off my pc then popped it in. next time i booted up my pc i would get these problems. Ive tried taking the tuner out again to no avail. Im still under warrenty from hp at least until march. Is there anything i can do i can usually motor through most of these kind of problems but im stumped. Please help me.

A:Stuck at bios hp logo screen

You'd get a better response if you complete your system specifications (you'll find the option under the User CP on the forum top bar...) fully...

9 more replies
Answer Match 74.34%

Occasionally I get stuck on the asus bios splash screen, and on other times I can get stuck on the windows screen(on win 7 where the 4 different colours come together as the windows icon). Can anyone help me?

A:Stuck on bios and windows screen

Matlet, without you filling out your system spec, it is difficult to give you much of an answer.
like what peripherals are you connecting? video and such. Many things could be the source of your system
not going beyond the bios flash screen.

Rich

9 more replies
Answer Match 74.34%

Hi, I turned on my computer today and it only loaded to the very first screen: the Asus A8N Sli Deluxe motherboard screen that says "press delete to enter setup". usually it continues to boot after this screen is displayed for a few seconds. The computer does not respond to pressing "delete" either to enter setup.

is there anyway to diagnose/fix this problem? Thanks in advance.
 

A:PC is stuck at the first screen (cannot enter BIOS)

6 more replies
Answer Match 74.34%

Hi guys,
i've got a problem thats driving me mad. i got my new system in the mail and was stoked to be playing new games on maximum settings untill i got a blank screen while loading windows on the 3rd day of owning it. Sometimes the screen will even turn off after i've entered my password and pressed enter. or even go a blueish green colour with no text or mouse cursor.

i did a little trouble shooting and think i've narrowed it down to the graphics card which is a xfx radeon hd 5850 xxx edition. which was abit of a shock because it's only been used for about 3 days... it will display fine on safe mode.

i can load all safe modes with no problems, then i disable the video device and can log into windows normal mode, i've got the latest driviers installed and tried unistalling them and installing the ones that came with the card to no avail..

i tried the windows repair but i think all it did was a system restore which didnt fix anything either..

any ideas on how i can pin point the problem so that i've got my homework done for when i talk to the manufacturer?

A:black screen at loading windows 7 64bit in normal mode

  
Quote: Originally Posted by Bigdannoz


Hi guys,
i've got a problem thats driving me mad. i got my new system in the mail and was stoked to be playing new games on maximum settings untill i got a blank screen while loading windows on the 3rd day of owning it. Sometimes the screen will even turn off after i've entered my password and pressed enter. or even go a blueish green colour with no text or mouse cursor.

i did a little trouble shooting and think i've narrowed it down to the graphics card which is a xfx radeon hd 5850 xxx edition. which was abit of a shock because it's only been used for about 3 days... it will display fine on safe mode.

i can load all safe modes with no problems, then i disable the video device and can log into windows normal mode, i've got the latest driviers installed and tried unistalling them and installing the ones that came with the card to no avail..

i tried the windows repair but i think all it did was a system restore which didnt fix anything either..

any ideas on how i can pin point the problem so that i've got my homework done for when i talk to the manufacturer?



Probably the video driver. Have you gone to the mfr site for the newest video driver?

6 more replies
Answer Match 73.5%

All keyboard codes do is change the screen to say "setup" or Diagnostics or Boot. but never past that point. I'm trying to boot from CD or Flash drive to recover.  Sorry for the upside down pic it was right side up. You get the idea. If there is no way to get into the bios then this pc seems done. 

A:Can't get into bios on envy 20. Stuck on black screen

@Realist123 , Hello and thank you for posting on the HP support forums.  Here is a link for recovery of the BIOS. Restoring the BIOS If you are still having this issue please contact HP phone support for repair options. Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html Thank you again for posting and have a great day.

5 more replies
Answer Match 73.5%

hello (again.. ) I am trying to work on a Dell Inspiron 530 Desktop with Vista, in which when I power it up the "Dell BIOS revision 1.0.15 F2= Setup F12= Boot Menu " Screen appears and just stays there.. I try to enter safe mode, setup, Boot Menu, But nothing, just frozen. So Itried to reset the CMOS/BIOS by way of the jumpers, still frozen on the Screen.. So Then I tried popping the CMOS battery out and back in to clear it's memory. Still just frozen Dell Intro screen. Any Suggestions? Thanks
 

A:Solved: Stuck on bios startup screen

Ok what happened was somehow the BIOS is searching for a diskette floppy drive, so I waited it out and it gave me an option to continue or go into BIOS setup.. i went into setup and disabled the floppy option and drive, and viola, no more hold ups.. Thanks anyway if you happen to see this. i think It is resolved..
 

1 more replies
Answer Match 73.5%

Hi everybody :

This is a question about Windows 7 Operating System. I notice, every once in a while, when I boot up, the display gets stuck on the BIOS splash screen. Then I manually turn my computer off.....wait a minute before booting back up. Then the BIOS screen only displays for a second or so, then proceeds with the boot up process. Is this indicate that my Operating System might've gotten corrupt ? My Operating System is : Windows 7 Professional / 32-bit.
Thanks,
garystan

A:Display gets stuck on the BIOS splash screen

Hi try running these, No. 1 SFC /SCANNOW Command - System File Checker - Windows 7 Help Forums
No. 2 The How-To Geek Guide to Using Check Disk in Windows 7, 8, or 10

1 more replies
Answer Match 73.5%

Arighty,

So yesterday I got a GeForce GTX 960 4GB to install into my PC. However after installing it and all that jazz, my computer gets stuck on the BIOS splash screen and beeps. The beeps are one short beep, then 30 seconds later a short beep followed by 3 shorter beeps.

I know for a fact that it isn't my RAM because I can put my old card in and everything works fine. I also have a VisionTek 450w dedicated GPU power supply that takes up a CD reader slot so power consumption is totally fine.

I tried updating my bios, but there doesn't seem to be an update available. So at this point I think I need a new motherboard.

My specs are as follows;

Motherboard: Pegatron IPISB-CH2

BIOS: AMI 7.12

CPU: Intel Core i5-2320 (Sandybridge) (95W), 3.0 GHz

RAM: 8GB DDR3

HDD: 1 TB WD Harddrive that I bought 2 months ago

GPU before: GTX 650 Ti 1 Gb

After: GTX 960 4GB

Thanks for all the help!
 

A:PC stuck on BIOS Splash Screen after installing new GPU

I can put my old card in and everything works fine.Click to expand...


So at this point I think I need a new motherboard.Click to expand...

This makes no sense at all. If you reinstall your old card and everything works, why in the world would you think you need a new mb???
That scenario points at a failed or DOA card NOT a failed mb.

If you are intent on gaming, I would give serious consideration to building a gaming system. Big box systems like dell, hp, etc are fine for what they are intended to do; email, run office, watch videos, etc. The hardware is just not up to the stress of gaming. There is more to a gaming system than simply installing a video card and a pw supply.
 

3 more replies
Answer Match 73.5%

Desktop stuck on bios /boot screen and wont boot windows. It has done this a few times befor, so i stopped powering it down. I have installed windows 7 to replace the pirated version of XP that was on it when i bought the PC. Its a custom built desktop with a AsRock motherboard, dual amd athlon 64 4000+ with 4 1 gig sticks of ddr2 ram, nvidia Gs video card. I have checked the ram one stick at a time, checked my hard drive in wifes PC and worked fine, put hers in my PC and no luck. Was told could be mother board battery "i didnt think so either but.." so i replaced the battery. I know a small bit about PC's ..but this one is beyond me. There where 2 options befor i pulled the battery out. Boot menu and setup. After i pulled the batt. there is only boot menu "F11" now. And i still cant select it.It does however tell me it is in dual ram mode, and tells me the procesor speed and make, so i would think the motherboard isnt bad. Any one have any ideas?
 

A:Desktop stuck on BIOS/boot screen

A little update. Last night i let it sit on the bios screen for a few hours.It at some point did something, i looked at the screen and there was more writen on it. Among other things its now said ....S.M.A.R.T capable but disabled, CMOS checksum bad, CMOS date/time not set. this help more then my last post?
 

1 more replies
Answer Match 73.5%

Need some help here. Beyond frustrated.
 
Windows 7
Mobo Gigabyte GA-277-D3H
Vid Card EVGA GTX 560 (trying to replace with GT 730 "low profile", which I'm also pissed off with because it's about half the size of the 560, so I know it's going to suck. Was in a rush to fix this crap and didn't research much)
PSU Silencer Mk2 750wats
 
Started when my computer crashed with a video anomaly. It's not something very new, as I've been having crashing and video anomaly problems with this card for years and I figured it was only a matter of time before it gave up the ghost.
 
Tried restarting my comp a few times and it continued to make all of the bootup noises, including letting me log in with my password (even though the screen was blank). After trying this a few times, it stopped getting that far and would only have the one initial start up beep.
 
Got this new video card, which I was immediately displeased with as stated earlier. Hooked it up, which restored video and that's when I found that the computer would not boot past the BIOS splash screen. Gives the single beep, fans spin up like usual, then nothing. BIOS related buttons a few times with no response, it starts a "clicking" noise whenever pressing them. Still doesn't progress past this screen.
 
Tried taking out the ram, that causes an error where the comp just makes continuous beeping noises (read that it giving an error is an indicator that the mobo is still good). Don't get any further disconnec... Read more

A:Computer stuck at BIOS splash screen

Start with these free, bootable hardware diagnostics:  http://www.carrona.org/hwdiag.html
I suspect memory because of the beeps, but I suspect the hard drive because of the freezing at the BIOS splash screen (so try both diagnostics).

Good luck!

11 more replies