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Laptop wont start. I just get a black screen with the mouse cursor on it

Q: Laptop wont start. I just get a black screen with the mouse cursor on it

Hi.I hope everyone reading this is having a better start to their day than me. My Toshiba laptop (satellite L850-166) has stopped working and i know nothing about computers. After an hour looking on the net for a solution i am even more confused, so any help offered will have to be in noob language please.
So here goes.
I was watching a youtube video and my computer froze.
 
I left it for a bit to see if it would sort itself but it didnt.
 
I tried to start the task manager but that wouldnt open.
 
I then held the power button down and shut the computer down.
 
When i restarted the computer it showed the Toshiba screen (as usual) giving me the F2 and F12 options for setup and boot menu.
 
It then went to a screen saying windows was loading files (not seen this screen before) the progress bar underneath the message then filled up.
 
After about 30 seconds a new screen showed with a coloured progress bar with  microsoft corporation  written underneath. This bar only filled to a quarter then the screen went black. There is a mouse cursor on the screen that i have control of.
 
I have left it for half an hour and nothing changes. I have also tried to start the computer a few times but its the same every time.
 
If anyone knows what my problem is or can offer advice on it i would be most grateful. We have some family photos on the computer and i need to get them 
Also Minecraft is calling and all my saves are on the computer.
 
Many thanks in advance
Paul

A: Laptop wont start. I just get a black screen with the mouse cursor on it

Hi, can you get it to boot into safe mode?
To do so, from start up keep tapping the F8 key, that should give you the Advanced Boot Options screen, use the up and down keys to highlight Safe mode, or safe mode with networking, then press the Enter key. If it boots into safe mode, or not, let us know, whoever comes next will help further.
 
Nev.

20 more replies
Answer Match 99.12%

Hi, I have a dell inspiron 1525 labtop. It was working fine, ran some updates then on the reboot it would not go past the post. The screen turns black with a blinking cursor at the top.
I tried unplugging everything, rebooting by taking out battery, and holding down power button.
The only menus I get are F2 and F 12, no F8.
I tried rearranging the boot order, I changed the Ram around I tried each by themselves.
I have a reinstallation cd, the repair did not work and I wasnt sure about completly redoing the installation.
It wouldnt let me put in a new partition.
I would appreciate any advice!!!!!
Thanks, Lisa

A:XP wont start, black screen with cursor

Did the repair installation start?

That model comes with a recovery partition, where did you get the installation disk?

4 more replies
Answer Match 97.86%

Hello, my problem started when I realized that my email account was hacked and sending out random messages to my contacts. From there, I ran MalwareBytes. It found like 18 files and deleted them. After that, windows would not start in normal mode.
 
From Bleeping Computer I downloaded the Farbar recovery scan tool used it and then ran it again to fix. Computer worked fine until I tried to download Norton Security. Now I back to the same black screen.
 
What should I do now?
 
Here is the Farbar log.
 
Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version: 10-03-2013 01
Ran by SYSTEM at 13-03-2013 23:14:05
Running from G:\
Windows 7 Home Premium  Service Pack 1 (X64) OS Language: English(US)
The current controlset is ControlSet001
==================== Registry (Whitelisted) ===================
HKLM\...\Run: [TouchORB] C:\Program Files (x86)\TouchSettings\TouchPortalOBR.exe [155752 2010-11-12] (Acer Corp.)
HKLM\...\Run: [TouchPortalV3Launcher] C:\Program Files (x86)\Gateway\Gateway TouchPortal\TouchPortalLauncher.exe na [438376 2010-11-30] (Acer Corp.)
HKLM\...\Run: [RTHDVCPL] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s [12858984 2011-09-19] (Realtek Semiconductor)
HKLM\...\Run: [THXCfg64] C:\Windows\system32\RunDLL32.exe C:\Windows\system32\THXCfg64.dll,RunDLLEntry THXCfg64 [25600 2010-09-14] (Creative Technology Ltd.)
HKLM-x32\...\Run: [YouCam Mirage] "C:\Program Files (x86)\Gateway\Gateway TouchPortal\YouCam\YCMMirage.exe" [136488... Read more

A:Windows will not start -- black screen with white mouse cursor only

Greetings anhunt and to BleepingComputer's Virus/Trojan/Spyware/Malware Removal forum.My name is Oh My! and I am here to help you! Now that we are "friends" please call me Gary.If you would allow me to call you by your first name I would prefer to do that. ===================================================Ground Rules:First, I would like to inform you that most of us here at Bleeping Computer offer our expert assistance out of the goodness of our hearts. Please try to match our commitment to you with your patience toward us. If this was easy we would never have met. Please do not run any tools or take any steps other than those I will provide for you while we work on your computer together. I need to be certain about the state of your computer in order to provide appropriate and effective steps for you to take. Most often "well intentioned" (and usually panic driven!) independent efforts can make things much worse for both of us. If at any point you would prefer to take your own steps please let me know, I will not be offended. I would be happy to focus on the many others who are waiting in line for assistance.Please perform all steps in the order they are listed in each set of instructions. Some steps may be a bit complicated. If things are not clear, be sure to stop and let me know. We need to work on this together with confidence.Please copy and paste all logs into your post unless directed otherwise. Please do not re-run any programs I suggest. If you encounter problem... Read more

3 more replies
Answer Match 97.86%

A few days ago I turned off my dell laptop and everything seemed fine, the very next morning I turned it on and and everything seem ok, until it went passed the welcome screen the screen turned black and just the mouse cursor appeared and it just doesn't go passed that it stays in the black screen with the cursor, I'm able to get in in safe mode and I sis a complete virus scan and malware but everything was clear, I tried system restores but i don't have the disks for it and it says that it is required, I tried restore point but i forgot to create them i was wondering if there can be any other way to fix this.

A:Windows 7 Fails to start: Black Screen with mouse cursor

My laptop just had same problem. couple of hours ago.

What i did was I press f8 when windows were starting up and then I clicked on "Repair system"

Afterwards man options came like system restore, memory diagnostic etc. I clicked on Command prompt then type this command without quotes. "chkdsk /f /r C:"

This command will do chkdsk and repair any hard drive issue. My laptop seems working for a moment.

Running Chkdsk on Windows Hard Drive - YouTube .

3 more replies
Answer Match 96.6%

Hi all, My laptop model no is HP Pavillion. My OS is Windows 8 64 bit. So today I shut my laptop down forcibly pressing the power button as it was not responding for that time. So the next time I switched it on this erroneous problem started. Everytime I switched it on the HP logo comes and then the Windows logo also comes. But then the screen stays black and only the mouse cursor is seen. So what can be the cause of this problem?  Note- I already tried the discharging method after taking off the battery and holding down the power button. It could not help. All LED's are working fine. I have no extra monitor, so I cannot check the display elsewhere. 

A:Laptop screen stays black with mouse cursor only after HP an...

Hi, Try the following. Shutdown the notebook and leave it like this for 10 seconds. Tap away at f11 as soon as you press the power button until you see a 'Windows is loading' message. On the next screen, select your Keyboard Layout and on the following screen, select Troubleshoot. Select 'Advanced Options' and then select System Restore. Click on your Operating System and then wait until the System Restore window opens. Pick a restore point at least 24 hours before the issue first occurred and then proceed with the system restore. Regards, DP-K

2 more replies
Answer Match 93.66%

Hi,
 
I have a 4 year old Windows 7 laptop which has suddenly started playing up. Last night, I received a runtime error, which when I clicked OK shut down Explorer and removed the start bar from my screen. I was unable to get it back or to make my laptop restart via ctrl+alt+delete. When I forced a restart by removing the battery, I ended up with a black screen with a movable mouse cursor. The same happened when I tried to boot into safe mode, but with the standard 'Safe Mode' text in each screen corner, and Microsoft ® Windows ® (Build 7601: Service Pack 1) at the top edge of the screen.
 
Can anyone provide any help to revive my ailing laptop?
 
Thanks,

Steve

A:Laptop won't boot properly, persistent black screen with movable mouse cursor

An update on the situation as it's been a day.
 
I can't bring up standard desktop in safe mode, or by holding F8 and selecting the low resolution option. Weirdly, I can activate sticky keys, and can see the standard windows sticky keys dialogue box which pops up when you hit shift 5 times in a row.
 
There are plenty of 'try this' suggestions when I google the issue, but I'm holding off on trying anything at the moment, as I'm hoping the experts here will be awesome.
 
Cheers!

74 more replies
Answer Match 92.4%

Today I tried to boot up my laptop but I am stuck at a blinking cursor on a black screen.

To make matters work my keyboard doesn't work either so I can't use F2 or F12 before it boots to the black screen.

Any idea what the problem could be? I'm stumped and thinking the laptop may just be trash now.

A:Toshiba Laptop won't start up- blinking cursor on black screen

Most often failure to boot disk is a user failure, not hardware. Keep trying, more vigorously. Sometimes what helps is to reset the CMOS which can also be done by pulling the battery if you can access it easily enough on your lappy.

You need to work through these steps for Troubleshooting Windows 7 Failure to Start.

There are some Boot disks/flash sticks provided in the steps that will boot themselves without user input so I'd boot Hiren’s BootCD 15.1 or Hiren's BootCD From USB Flash Drive to run an A/V test, test your HD and RAM, Check File System and Active partition with Partition Wizard on Hirens.

But if you can't get the Win7 installer or Repair CD to boot you may need to rescue your files using Rescue disk in Step 9, then wipe the HD using Partition Wizard on Hirens, which will force the installer to start to Clean Reinstall - Factory OEM Windows 7.

You can also try getting the inferior Toshiba HDD Recovery Utility if you can get the Fkey to boot it.

9 more replies
Answer Match 91.98%

After Windows start up all I can see is a black screen and an active mouse cursor.
I am able to get task manager to open and even to activate Chrome (from task manager).
Other things doesn't work (e.g. can't open folders).

I've checked the "shell" value in regedit (it's "explorer.exe") but I really don't know what else to do.
I'm working with Windows 7 Professional.


Any ideas?

Thanks!

A:Black screen+Mouse active+Windows wont start

Work through the steps for Troubleshooting Windows 7 Failure to Start
which try everything possible to start the OS, leading up to if necessary rescuiing your files to run Dell Windows 7 PC Restore or do the superior Clean Reinstall Windows 7

If this is the Dell in your specs then there is a built in Dell Hardware Diagnostics from F12 Menu to test your hardware first. If necessary to reinstall and not run Recovery, be sure to save the Dell Utilitiy partition to keep these bootable diagnostics.

1 more replies
Answer Match 91.98%

Hi I really hope someone can help me!

I have a fujitsu lifebook with windows 7 on it
I had an error message pop up when i tried to click on google chrome this morning, so I closed it and attempted to re-start my laptop, then AVG pops up telling me I have a virus so I allowed it to "clear" said virus. I then restarted my laptop and it would not go to the login page.

I attempted system repair to no avail, I then allowed chkdsk to run and there were a lot of "security ID repairs", I have also tried f12 and booting from my windows 7 installation disk. Non of these options have worked

I get the fujitsu screen, then the windows loading screen then instead of the log in screen which would be next, I get a black screen with the cursor visable and you can move the cursor but nothing else works and no keyboard shortcuts work

someone please help.
I've been told to restore the OS but i cannot afford to lose all the files on my laptop

A:Laptop wont load past windows page, stuck with black screen and cursor

Since AVG 'cleaned' a virus - all bets r off as the problem could be a leftover from the virus. apparently, a (some) system files r damaged. Going forward, u might not want to run normally as an admin user. That helps keep malware from invisibly installing if the AV does not catch it. 1. have u tried booting to safe mode? If u can get there try this clk Start - type CMD -- rt clk cmd.exe and select Run as Admin when the dos window opens type 'sfc /scannow' let it run retry boot when done. 2. If u can't get there or that doesn't work put ur windows CD in and boot to that. Run the repair install - or it might be called upgrade. Just do NOT do a CLEAN install. That will not erase any of your data. 3. If that does not work If u get a Hiren's boot disk, or something similar. U can boot to that and most likely copy ur data from the drive prior to doing a clean install. This assumes the drive isn't corrupt which appears to be true since it gets to the Windows screen. 4. If not u will have to remove the drive and connect it to another computer as an external HDD to copy the data. 5. If none of the above works - u have come to the complete understanding of the word BACKUP................ good luck

3 more replies
Answer Match 88.2%

hi,hopefully somebody can help me with my problem.

I have a Panasonic Toughbook Cf-29, System a 512 MB and 80 GB. It has a intel pentium processor 1200MHZ.

My computer was having some problems before it got messed up. As long as the computer was on the internet ever 15 or 20 min a audio advertisement would pop up out of no where. There was no window to exit it out and i also tryed CTRL+ALT+DEL and it would show no window was up.Also everytime id go to google.com and search something it would redirect me to another web site.

Well i was on my computer today and it froze so i restarted it.
The blue Panasonic screen comes up and then a solid black screen comes up and nothing after that.

I tryed F8 and clicking "Last knowin good configuration" and after the screen turns black but the computer is still on because the light is green.

i tyed safe mode also and it stops going at:
Windows/system32/drivers/isapnp.sys
and then it wont go any further than that.

i also tryed debugging mode and the black screen comes up and nothing after that.

I tryed putting the system recovery disk(1 of 3) in but nothing comes up. For some reason the disk never starts up,even when its working..I can go to "my computer" and it says recovery disk and once i click on it theres tons of folders in there but for some reason it never works...
 

A:My laptop wont start up. Black screen

try updating your bios/firmware and also if that dont work then go into bios on startup (if possible) then reset to manufacturer defaults
 

1 more replies
Answer Match 83.58%

Working on a Dell XPS 410 running Windows Vista. First booted into normal mode...after Vista loads the desktop comes to a screen that is completely blacked out, except for the mouse cursor that does move around. The system does boot into safe mode...even safe mode w/ networking. So I installed Malwarebytes and updated to latest version and performed a full scan. About 40 infections were found and successfully quarantined and deleted. When I was promted to reboot the system, I did so and let it boot into normal mode. But to no avail did the removal of found infections seem to fix whatever problems is causing this solid black desktop with no icons, taskbar, or anything except a movable mouse cursor. Does anybody have any ideas I can try before I decide to just re-install Vista anew. Thanks for any and all help.

More replies
Answer Match 83.58%

I have a laptop with Vista Home Premium 32-bit. I was using chkdisk and now it will not boot anymore. It only goes so far as to have a black screen and a mouse cursor. If I leave it like that it will eventually reboot and then comes back to the black screen with the mouse cursor. I was wondering if it is possible to repair my system without reinstalling the entire operating system. I don't have a CD or DVD, just a recovery partition.

A:Black screen with mouse cursor

Welcome
It sounds like you may have a hard drive problem. Can you boot in safe mode?

8 more replies
Answer Match 83.58%

I was reading through your website and found the forum on a black screen with only a cursor available. My laptop has the same problem right now. That froum is now closed... I  ran the program frst64 on my laptop. I have attached the results below and was wondering if you could help me out. I am not sure how to fix it... Thanks a million!Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 13-12-2013 01Ran by SYSTEM on MININT-B97FD6R on 13-12-2013 17:51:27Running from H:\Windows 7 Professional Service Pack 1 (X64) OS Language: English(US)Internet Explorer Version 10Boot Mode: RecoveryThe current controlset is ControlSet001ATTENTION!:=====> If the system is bootable FRST could be run from normal or Safe mode to create a complete log.==================== Registry (Whitelisted) ==================HKLM\...\Run: [HPPowerAssistant] - C:\Program Files\Hewlett-Packard\HP Power Assistant\HPPA_Main.exe [1691192 2010-06-18] (Hewlett-Packard Company)HKLM\...\Run: [SynTPEnh] - C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [2174760 2010-06-03] (Synaptics Incorporated)HKLM\...\Run: [HPWirelessAssistant] - C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Main.exe [363064 2010-04-05] (Hewlett-Packard)HKLM\...\Run: [BTMTrayAgent] - rundll32.exe "C:\Program Files\Motorola\Bluetooth\btmshell.dll",TrayAppHKLM\...\Run: [SysTrayApp] - C:\Program Files\IDT\WDM\sttray64.exe [487424 2010-03-17] (IDT, Inc.)HKLM\...\Run: [HotKeysCmds] - C:\windows\system32\hkcmd.... Read more

A:Black screen with only a mouse cursor

Does anyone have any advice? Please....

more replies
Answer Match 83.58%

Hi Everyone,
This is my first time posting here so sorry if these are the wrong subforums!
 
The computer is an prebuilt hp envy h8-1419. 
 
Last week I went to turn on the family computer and after the boot loading (where you see the HP logo with the loading circle underneath), a black screen appeared with a beep.  I could move the mouse around and it seemed like basic functionality worked (I could turn on voice assistance) but I couldn't get it to load the desktop.  CTRL-ALT-DEL didn't work either.  I did see the power/hdd/cdrom lights on the tower working, but the hdd light was permanently on (not flashing) like it was stuck loading or something.
 
I tried rebooting a bunch of times and at one point I did get to the desktop, but it was glitched where the taskbar was a faded colour, the windows button didn't work, none of the desktop icons opened, and the right side of the screen had a black bar.  Unfortunately, I shutdown the computer before thinking of trying ctrl-alt-del.  I then tried to plug the desktop into another monitor and the same issue persisted so I doubt it was the graphics card.
Afterwards I ran HP's UEFI thing and did a start-up test: it failed at the "Hard Disk Short DST" test (it also gave me an error code that came up with nothing on Google).  The HDD Smart, pci device, processor, and memory tests passed.
 
Next I booted into Recovery Mode and tried to use a restore point a week earlier, but after it ... Read more

A:Black Screen with only Mouse Cursor

The "Hard Disk Short DST" is an indication that your HD is nearing death. I suspect the hd corruption killed the video drivers.

1 more replies
Answer Match 83.58%

I've seen a lot of posts on the internet about a black screen after a reboot. My problem is similar but it happens after I lock windows (Win->L). I get a black screen and can see/move the mouse cursor around but cannot ever get the login screen again. Crtl-Alt-Delete does nothing. I end up having to do a hard reboot. I'm running Vista Ultimate 64 on an ASUS p6t board. I've checked the event logs and there is nothing before the hard reboot. Any ideas?

A:Black screen with mouse cursor, can't log in

Originally Posted by DigitalMan


I've seen a lot of posts on the internet about a black screen after a reboot. My problem is similar but it happens after I lock windows (Win->L). I get a black screen and can see/move the mouse cursor around but cannot ever get the login screen again. Crtl-Alt-Delete does nothing. I end up having to do a hard reboot. I'm running Vista Ultimate 64 on an ASUS p6t board. I've checked the event logs and there is nothing before the hard reboot. Any ideas?



This will happen if your partition table got corrupted. U would try these methods.

Boot from your vista cd and select repair my computer>startup repair. If still unsolved, Boot from your vista dvd repair my computer>select command prompt and type these commands,

bootrec /fixmbr
bootrec /RebuildBcd

Let me know the result....

3 more replies
Answer Match 83.58%

Last night i turned off my desktop from Start>shut down but i realized it didn't really turn off. I turned on the monitor and all i saw was a black screen with a mouse cursor. I shut it off from the tower and went to sleep.

When i woke up and turned the desktop on and i get past the windows start up(windows 7 logo) but all i get is a black screen with a mouse cursor where you are suppose to log in from. Any help would be appreciated.

A:black screen with a mouse cursor

Hello! You should have let Windows shut down the pc on it's own. Pressing the power button to shut it down might have caused issues.

Reboot then as soon as you see your Computer Name system post logo, HP, Dell etc...

Tapping F8 go to Advanced Options or Repair Computer select the language then select "Repair Your Computer" Windows will look for errors if any weather or not it does go to other options go to command prompt type in
CHKDSK C: /R
This will attempt to fix any file system errors and repair any corrupted system files.
This check Disk will take some time be patient have a cup of coffee or a whole pot.

When the scan is complete reboot.

7 more replies
Answer Match 83.58%

Hi guys. I hope you can help. I have windows xp sp3. When my pc boots it only shows a black screen with a mouse cursor that I can move. ctrl alt delete doesnt work. Neither did system restore. I can boot into windows safe mode. Ive run super malware removal, it found 8 files but didnt fix the issue. The files they found were definitely not infected but thats another story.
Suggestions ?

A:Mouse cursor and black screen

Black Screen (fixmbr) - http://support.microsoft.com/?scid=kb;en-us;314503

Dells and Fixmbr Command - http://en.community.dell.com/support-forums/software-os/f/3524/p/19304465/19589396.aspx

Louis

6 more replies
Answer Match 83.58%

I've got a Dell Inspiron 15 3000 series laptop I'm helping a friend try and fix.
I believe it has Windows 8 Pro.
After powering up past the bios screen and the "starting windows" screen, it is just a black screen showing the mouse cursor, which moves around without issue. It does the exact same thing in safe mode.
I've tried loading last good configuration, the dell diagnostics, the Kaspersky rescue disc, and reseating the ram.
Not sure where to go from here.

More replies
Answer Match 83.58%

I have hp ENVY 23, with win 8, i5, 8GB, when I start the computer I see the hp sign then the turning circle of windows turns for a while, then the screen becomes black with the sound of windows start, I can move and see the mouse cursor, but nothing else,
the screen is black, I tried when I press start to press repeatedly ESC, F8,F9,F10,F11 to enter the boot mode but I only had a screen says that window detected stuck key for few seconds then it continues to windows start with black screen, I tried also to
disconnect the electricity, press start button for 15 seconds, nothing changed, any idea how to regain control of the computer.

More replies
Answer Match 82.74%

Hi, I have an office desktop pc (HP COMPAQ ELITE 8100) running 64-bit Windows 7. I was manually running Windows update and manually updating some of my drivers when the pc suddenly turned itself off.

I turned it back on and now it doesn't get to the login screen anymore. It just displays a black screen with a movable mouse cursor although I can't really click anything or even press any keys on the keyboard.

I tried loading into the recovery environment but it only gives me the option to restore my hard drive to factory settings, which I don't want since I have lots of important files in it.

I've searched around the forums but I can't find a problem that is EXACTLY like mine.

By the way, my pc is on a dual boot mode with an Ubuntu 11.10 and that is how I'm able to access this forum right now. The dual boot was set-up by the employee that I replaced so I have no idea how this is set-up.
Any help would be appreciated!
-Ron

A:Black screen with movable mouse cursor before login screen appears

Firstly, boot into the Linux operating system, and then create a backup of all important files and data.

5 more replies
Answer Match 82.74%

wHEN i BOOT UP i CAN SEE ALL THE OPERATION. WHEN i SHOULD GET A DESKTOP ALL i SEE IS THE CURSOR WHICH i CAN MOVE. tHE SCREEN IS bLACK. WHAT'S UP?

A:Black Screen At Boot But Have A Mouse Cursor

I think you can bring up the task manager (ctrl+alt+del).

The problem is that your explorer.exe is corrupted or does not get loaded. If you don't see explorer.exe in task manager, run it from File->new task->then type explorer.exe
But you have to make sure that explorer.exe loads every time. To do it,
copy the I386 folder from windows setup cd to you HDD.

while windows is booting, press F8 key and ADVANCED start up option will appear.
select SAFE MODE WITH COMMAND PROMPT.

navigate to your windows directory.
then rename explorer.exe to explorer.bak or something.
Now go to the i386 directory.

use this command :

expand Explorer.ex_ x:\windows
// where 'x' is your drive letter where windows is installed.

now restart your PC and check the result.



But if you already see explorer.exe running. right click and 'end task' it. and then run the process afresh. This should be a temporary soln. After that do this,
From task manager,

click file then run and type MSCONFIG

On ther general tab

click Selecticve start up

uncheck the following: process system
process win
load startup items

then click on the services tab,

click on the HIDE all mircosoft services)located on the bottom. then uncheck all the boxes that remain.

restart your computer. everything should be ok, but 1 last step.

insert your xp disk and do a clean boot. clcik install , when it goes to install make sure it says UPDATE(recomended) or you will lose all your fil... Read more

16 more replies
Answer Match 82.74%

Any ideas as I simply cannot do or see anything. thanks, allan 










Solved!
Go to Solution.

A:B50-30 black screen, no mouse, keyboard or cursor ...

turn on and press above the f keys and see if you get any picture sometimes it can be a loose connection (around the hinges)

3 more replies
Answer Match 82.74%

Greetings.

Before i get the old "You should search" thing that i would expect let me just tell you, i have searched this forum, i have searched the internet, i have spent ALL morning trying to fix this problem. And ontop of that, ive had a REAL bad couple of days so please, please, i ask you, throw me a bone and help me out ;_;


Ive searched around, but the problems similar to mine have slightly different symptoms, and because there is a lot of stuff on the harddrive that i need to save, i decided i would at least make a post about it incase any of the solutions for similar problems would just make it worse.

Whats happened is i was trying to rid my computer of some spyware, and ended up using something called x-raypc. It deleted the first thing it told me was malware. Then boom, my PC restarted. It made me do a disk check, i let it continue all the way, then the screen went black and it rebooted again.

Ever since, when i turn it on, it goes past the bios part, then before i get any windows loading or startup screen, the screen goes black, and i get a mouse cursor. If i leave it for an hour or so, suddenly up pops the login screen, and i can login. But it takes another 30mins - 2 hours to load my user settings. Then when i finnaly get in, i cannot get into any folders or files, and the taskbar is just a grey line a few pixels high.

The system is windows XP pro, 1 gig of ram, dont really know the rest, some form of asus motherboard, and i think a gfo... Read more

A:Black Screen w/ Mouse cursor (have searched, still no help :S)

I don't think that Powermax disk will really help you because I think all that does is tell you if the drive is bad. Have you tried doing a system restore yet? Start the computer and press F8, choose Restore Windows to a previous working state and hopefully the Spyware didn't screw up you restore points.
 

2 more replies
Answer Match 82.74%

after I just installed windows 7 and rebooted after installed  updates  and drivers, I get a black screen with the mouse cursor working, but nothing happens.  I cant get past this, after ´starting windows´icon, the black screen comes up with the mouse and nothing is responding. I have tried everything, F10 and system restore and CMD and boot repair and removing battery, and safe mode does not work either, and I tried to connect another monitor but the screen shows the same black screen with the mouse cursor at every boot I try .I am not able to enter bios. I press F2 but no bios, and pressing F12 does not work either. And pressing alt+ F10 only gives : /NOEXECUTE=OPTION, and some texts. I cant boot from the windows disk either since I cant choose boot options.There is nothing wrong with the hardware for sure. I just have a black screen with the mouse cursor, I have tried everything, all sorts of command lines in CMD, nothing gets me back to windows.I have tried to get it to boot up to CD drive so I can reinstall, but as I said, cant go to bios or  F12 or ALT+f10, and I dont have backup, just istalled windows 7 and all was well, windows update for drivers, reboot then boom, this happens and I been stuck for days now. has to be an update that made this happen. can anyone pease help me ?    acer aspire V5-531 series.   

A:Black screen with mouse cursor after boot

Hello johnquinn,
 
You should read this topic (Chigers): black screen - flash bios V5-571
You have the same setup bios utility (V5-531 or V5-571): Phoenix SecureCore Tiano BIOS
 
To summarize:
1- Download the bios file on the acer support website
2- If it's necessary (Windows version), extract the self-extratible file (*.exe) contained in the zip
    file with 7-zip
3- Format an USB flash drive to FAT or FAT32
4- Copy all files on this one (contained in the Dos or Windows(#2) folder)
5- Follow the instructions of Chigers to recorver the bios

1 more replies
Answer Match 82.74%

Hi all, I haven't recently built a new pc and it was all working perfectly fine until today, I was on my desktop and noticed a small button next to my main power button on my case (Fractal design define r4). I pressed it and it reset my pc (turns out it was a reset button, lol), the issues is, when I booted my pc back up, everything seemed fine at first but then I noticed the purple 'welcome' login screen which is different from the usual blue logging in screen that you get. At the point where I should have been taken to my desktop, a black screen appears with nothing but my mouse cursor. I can move the cursor around but that's about it. I can still access my bios on boot and I can access my task manager using control, alt + delete. I managed to get my pc running on safe mode using the task manager to run my msconfig, however I do not know what to do from here as I'm completely clueless what resetting my pc actually did and am unable to make amends. I have uninstall ed my graphics card drivers but that was not of use either.

Any help would be greatly appreciated as I am completely stuck and clueless as to what I should do next to resolve the issue. Thank you in advance.

System specs:
CPU: Intel I5-4440
GPU: Asus gtx 970 strix
Motherboard: asus z97-a
Case: fractal design define r4
SSD: revodrive 350
HDD: seagate 2tb
 

A:Windows 8.1 black screen with mouse cursor

Hi, Use the enclosed link and at that page, read the information about how to get this screen to come up on your computer....
http://pcsupport.about.com/od/windows-8/a/open-advanced-startup-options-windows-8.htm

Then, first try Using Last Known Good Configuration

You may first have to take the computer out of safe mode by undoing the msconfig work- I think you know how but here is some reference information on UN-doing the safe mode boot

http://pcsupport.about.com/od/termss/p/safe-mode.htm

Let us know if setting the Last Known Good works for you to boot normally.

Usually, a couple of restarts will get you going.... to Normal Mode
 

2 more replies
Answer Match 82.74%

Hello,

I have just formatted my computer and having a several problems.

First problem is, I get a very slow download speed but a fast upload speed.
(I haven't downloaded my drivers yet but if it happens after driver installation, I'll post a new thread I guess)


The major problem that I have is the "black screen" after windows updates.

I had to restore my computer.

Now, I want to avoid the updates that cause black screen.

Can anyone tell me which one I should not install from my screenshots?

A:Which updates cause black screen with mouse cursor ?

Hi,

Are you installing all of those at the same time? I have seen suggestions to install the .NET ones separately from the others, although I'm unsure if that is the absolute fix for your issue. I think its worth a try.

Regards,
Golden

1 more replies
Answer Match 82.74%

My laptop is stuck at the boot screen with a black screen and the mouse cursor on there. I cant get into task manager, safe mode still has the same problem and i have tried booting from the Vista CD to do a repair but it comes up 'windows is loading files' and then just goes to the black screen with the mouse cursor again!

A:Black screen with mouse cursor on boot

Hello ToonArmy,

You might be able to do a factory recovery of Vista. If your not sure of how to do a factory recovery, then post back with what brand is your laptop and I'll be happy to see if I can wrangle up some instructions from your laptop manufacturer's website for you.

Shawn

10 more replies
Answer Match 82.74%

I have a Dell Dimension 3000 desktop w/ Windows XP Home Edition. After I turn on the PC I see and hear it POST, then the Windows XP splash screen, then it hangs at a black screen with mouse pointer cursor. The cursor moves with the mouse movement. It will stay like this and not progress.
This is what I have tried:
1. Tried another known good video card.
2. Re-seated RAM
3. CHKDSK /R
4 Booted off XP Home CD, Repair Install (Not R to Recovery Console)
After files were removed and files copied the PC rebooted, Windows XP splash, then the black screen again.
5. FIXBOOT
6. FIXMBR


I think my next step would be to slave the disk and copy all important data off of it. Then remove the partition, create a new partition, format and install XP fresh.

Unless there is another way to fix this? What would cause this?

Andy

A:Boot to black screen w/ mouse cursor

Hi, something to try ...

Boot into System Setup (F2). Locate the Maintenance option and CMOS Defaults to restore the computer's factory-installed default settings.

1 more replies
Answer Match 82.74%

after I just installed windows 7 and rebooted after installed  updates  and drivers, I get a black screen with the mouse cursor working, but nothing happens.  I cant get past this, after ´starting windows´icon, the black screen comes up with the mouse and nothing is responding. I have tried everything, F10 and system restore and CMD and boot repair and removing battery, and safe mode does not work either, and I tried to connect another monitor but the screen shows the same black screen with the mouse cursor at every boot I try .I am not able to enter bios. I press F2 but no bios, and pressing F12 does not work either. And pressing alt+ F10 only gives : /NOEXECUTE=OPTION, and some texts. I cant boot from the windows disk either since I cant choose boot options.There is nothing wrong with the hardware for sure. I just have a black screen with the mouse cursor, I have tried everything, all sorts of command lines in CMD, nothing gets me back to windows.I have tried to get it to boot up to CD drive so I can reinstall, but as I said, cant go to bios or  F12 or ALT+f10, and I dont have backup, just istalled windows 7 and all was well, windows update for drivers, reboot then boom, this happens and I been stuck for days now. has to be an update that made this happen. can anyone pease help me ?    acer aspire V5-531 series.   

A:Black screen with mouse cursor after boot

Hello johnquinn,
 
You should read this topic (Chigers): black screen - flash bios V5-571
You have the same setup bios utility (V5-531 or V5-571): Phoenix SecureCore Tiano BIOS
 
To summarize:
1- Download the bios file on the acer support website
2- If it's necessary (Windows version), extract the self-extratible file (*.exe) contained in the zip
    file with 7-zip
3- Format an USB flash drive to FAT or FAT32
4- Copy all files on this one (contained in the Dos or Windows(#2) folder)
5- Follow the instructions of Chigers to recorver the bios

1 more replies
Answer Match 82.74%

A few nights ago I came home to my Win 7 64 bit desktop frozen in a busy state. Windows was running, but the cursor was indicating busy and the computer was locked up. After 10 minutes of waiting for it to respond (hitting Ctrl+Alt+Del or Ctrl+Shift+Del had no response), I did a hard reboot (held down power button until the computer restarted). When the computer booted back up - I saw a "Resuming Windows" screen rather than "Starting Windows." Windows did load, and while everything appeared to run fine (Start menu would open and cursor was okay), no programs would open after clicking on them, and task manager would not appear. Fed up, I did another hard reboot. This time, Windows did not boot. The Windows 7 logo appears, gets very dim, and after a while a 0xed (Unmountable boot volume) BSOD appears and the computer restarts.

The fun really begins when trying to launch Windows Setup, any of the three safe modes, or last known good configuration. In the safe mode scenarios, safe mode never loads (gets hung up while loading drivers). For last known good configuration, I get the same BSOD. The really interesting part is Windows Setup. Windows setup loads (you see the loading bar), and then goes to a black screen. After a while (15-60 minutes), a cursor appears on the screen. You can move the cursor around - but that's it. Ctrl+Alt+Del has no effect. I've left the computer on for 24+ hours at this point - nothing else happens. I have a separate Windows... Read more

A:Black Screen with Mouse Cursor in Windows 7

First, I know next to nothing about computers. If there is a possibility you problem is virus or malware related, would you not be chancing spreading this to the alternate computer? Just a thought, and like I said... :-)
Good luck, I am having a similar problem (check my profile for topic source) you might see the suggestions someone listed there?

3 more replies
Answer Match 82.74%

Today I tried turning on pc and run into a wall. After windows ends loading instead of user logging screen I get black screen with just mouse cursor.

Alt+ctrl+del doesn't work, trying to boot up safe mode ends the same, can't recover since windows can't see any recovery points.

I didn't install any new software before it happened except for windows installing some new updates.

Recently I had issues with windows updates causing shut downs and blue screens but nothing so serious I couldn't deal with it.

I've red couple of threads about similar problem and so far I found one that could fix the issue ( Windows 7 boots to black screen with cursor before login screen after - Microsoft Community)
the only priblem is when I try to set full power to all users i get this message: "No mapping between account names and Security ID's was done." and at this point I'm just stuck or I'm just mistaken thinking it might help.

If there is a way to fix it ( No mapping between account names and Security ID's was done.) with cmd (since it's basically the only tool I have access to), or if there is totally different way to deal with it, I would be very gratefull for any help.

A:Black screen on login with mouse cursor

  
Quote: Originally Posted by Daimio


Today I tried turning on pc and run into a wall. After windows ends loading instead of user logging screen I get black screen with just mouse cursor.

Alt+ctrl+del doesn't work, trying to boot up safe mode ends the same, can't recover since windows can't see any recovery points.

I didn't install any new software before it happened except for windows installing some new updates.

Recently I had issues with windows updates causing shut downs and blue screens but nothing so serious I couldn't deal with it.

I've red couple of threads about similar problem and so far I found one that could fix the issue ( Windows 7 boots to black screen with cursor before login screen after - Microsoft Community)
the only priblem is when I try to set full power to all users i get this message: "No mapping between account names and Security ID's was done." and at this point I'm just stuck or I'm just mistaken thinking it might help.

If there is a way to fix it ( No mapping between account names and Security ID's was done.) with cmd (since it's basically the only tool I have access to), or if there is totally different way to deal with it, I would be very gratefull for any help.


Hi there!

If you have a System Recovery Disk then try to do a System Restore from Windows Recovery Screen System Restore (Method 2) If that fails then try this Startup Repair - Run 3 Separate Times Also this one User Profile Service... Read more

3 more replies
Answer Match 82.74%

Well my dad just brought me a computer from his business to repair, the problem is as i mentioned in the thread title; is a black screen after login with the mouse cursor. I've researched this problem and found that i had to start the task manager (ctrl + alt + delete) and either close down explorer.exe or start a new task which was explorer in the task manager.. My window backround appeared after i started the explorer and so did all my icon.. Everything looked fine so i restarted the desktop.. Same problem occured again, black screen with a mouse cursor... so i started explorer again in the task manager.. the problem is that the computer won't let me do anything.. because there no task running... I tried to go to the control panel and do a system restore but it gave me an error when i clicked on the control panel saying "no such interface was found" i tried downloading a anti malware program but the download failed because it was blocked.. I can't even go to the regedit.. nothing seems to be functioning..

And to make things worse my dad doesn't have the window 7 CD to restore it through the CD. what can i do?

A:Black screen with mouse cursor after login.

  
Quote: Originally Posted by cesar3594


Well my dad just brought me a computer from his business to repair, the problem is as i mentioned in the thread title; is a black screen after login with the mouse cursor. I've researched this problem and found that i had to start the task manager (ctrl + alt + delete) and either close down explorer.exe or start a new task which was explorer in the task manager.. My window backround appeared after i started the explorer and so did all my icon.. Everything looked fine so i restarted the desktop.. Same problem occured again, black screen with a mouse cursor... so i started explorer again in the task manager.. the problem is that the computer won't let me do anything.. because there no task running... I tried to go to the control panel and do a system restore but it gave me an error when i clicked on the control panel saying "no such interface was found" i tried downloading a anti malware program but the download failed because it was blocked.. I can't even go to the regedit.. nothing seems to be functioning..

And to make things worse my dad doesn't have the window 7 CD to restore it through the CD. what can i do?


UPDATE: I tried running it under window safe mode with networking it didn't work. My desktop couldn't even show up, I tried checking the disk (chkdsk /f) but it said i didn't have enough admin power or somethng like that. I manage to find a window 7 CD.. Going to see if i ca... Read more

1 more replies
Answer Match 82.74%

I have a client computer,
ACER Aspire 5534 laptop
with Win7, AMD x2 L310,
ATi Radeon 3200HD video,
4GB ram,
new Western Digital SATA WD2500BEVT-22A23To ATA hard drive.

Customer brought to me with similar situation - black screen after windows logo with only mouse cursor. Ran system repair 6 or so times - no change. Could load task manager with Ctrl+Alt+Del and then run explorer to get to a desktop. No icons no matter what. Ran HDD tool Spinrite that showed many (11) recoverable and many more unrecoverable (20) data blocks.

Replaced HDD (new wd), performed ACER System Recovery with ACER supplied (purchased via ACER website).

When the system boots there is only a black screen with a mouse cursor. Can load Task manager but not explorer. Can run IExplore, wordpad, etc.

Some of the Windows graphics are weird. See the attached file and look at Screenshot 1 at the IE8 tools menu icon for toolbars, menu bars, etc. Also in the same document Screenshot 2 shows the System properties but does not show what version of Windows 7 is installed (I'm in Safe mode)

***
Details of SFC /scannow
Microsoft Windows [Version 6.1.7600]
C:\Windows\system32>sfc /scannow
Beginning system scan. This process will take some time.
Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection found corrupt files but was unable to fix some of them.
Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example
C:\Windows\Logs\CBS\CBS.log
Th... Read more

A:Black screen with mouse cursor - new recovery, new hdd

Tried to open C:\Windows\logs\cbs\cbs.log but get an access denied error (?)

Performed system recovery again but same results. Got an error at the end of the recovery -
ecovery failed - Error code 1392 (The file or directory is corrupted and unreadable.) Restore unsuccessful.

I can open apps from the task manager "run" and also browse the internet via wireless. Can open Control panel, network and sharing center but can't run Explorer from the task manager. Can open windows such as C:\, etc.

Cannot run regedit, notepad but can run wordpad (?)

1 more replies
Answer Match 82.74%

As per title - I decided to update my Win 7 ultimate to SP1 which installed ok but I ended up with a black screen with working mouse cursor and a message box showing something like - "configuring user settings".

This stayed like this for a long time and in the meantime I used CTRL_ALT_DEL to try to run Firefox to get on to the net. Firefox failed to open which appeared to indicate something network related.

I finally shutdown via the taskmanager and booted to Safe mode - with networking. Trying to open a browser resulted in a painful wait which I gave up on. It appeared that it couldn't download anything.

I then did a system restore and got back to full working system. My Windows 7 has been extremely stable and I've no problems. I did a virus check and loaded the update readiness tool but haven't tried SP1 again.

I decided to search around but really this kind of issue seems like it could be caused by a lot of things and I've no clear answer to what is my specific issue. Given the problems with networking issues (eg. some people had suggested they unplugged the LAN cable as their Qnap nas was the problem - beats me but I have a Qnap), maybe it is this.

I doubt it's graphics although originally I suspected it but I do have the latest drivers installed and now I'm back after system restore this is stable as ever.

I'm really searching for either:

1) the best (quickest) way to troubleshoot this problem
or
2) a way to update to SP1 bit by bit - if that's possibl... Read more

A:After SP1 update - black screen with mouse cursor

Why would you install Windows 7 without SP-1?
Where did you get your copy of Windows 7 Ultimate?
With SP-1 installed you will still have over 200 more updates.

2 more replies
Answer Match 82.74%

Ok guys, I have to start this, as there is no definitive answer to this problem:

Vista Business SP1, all updates done...
On startup, after the usual scroll bar, the black screen... with a mouse cursor... and it stays there for hours.
I have tried the following solutions:
1. Bring up task manager and manually run explorer... ctrl+alt+del or any other combination will not respond
2. Hit shift key to bring up sticky key dialog: yes, but there are no options except yes or not...
3. System restore: tried 3 or 4 dates, all the same...
4. Safe mode with command prompt to run msconfig: still the black screen, no safe mode, no command prompt...
5. Faulty event log: renamed the log directory, no effect.
6. Permissions on Rpc for Networking: done, no effect
7. Make sure the shell for the startup points to explorer.exe: changed in regedit (cmd under repair), no effect, after a couple of reboots it was still pointing to cmd.exe...
There are no new usb devices, no new hardware... this happened after a file open froze on the user of this pc...
I really need you ideas guys... I always solved strange problems with the combined brains on this forum... hope it will work this time also
 

A:Black screen on startup with mouse cursor... HELP

hi this is a possible http://www.bleepingcomputer.com/tutorials/tutorial148.html
 

2 more replies
Answer Match 82.74%

Hi all,

I have a ibm think pad with windows xp on. It will boot upto the windows xp loading screen with the loading bar and then when it should move onto the log on screen it brings up a blank page with a small mouse cursor. When i boot it up in safe mode it comes up with a bigger mouse cursor. I have tried pressing control alt delete and buttons like space bar to see if they work but still nothing.

Any ideas?
 

A:Solved: Black Screen with mouse cursor

11 more replies
Answer Match 82.74%

Hi Everyone, I'm new to the board. I am having this annoying problem with my pc. This is a new computer which I bought two days ago. I get this annoying black screen and I'm able to move the mouse cursor around, but no matter what I press, I can not get out of it. Its random, and does not happen all the time. It usually happens when I'm exiting a game. And instead of sending me to my desktop, the screen is black. And it forces me to have to shutdown the computer by pressing the shut off button. Here are my pc specs.

Maingear
AMD 4200+ X2 Dual
Asus M2N-SLI Delux Motherboard
Western Digital 250gb hard drive
Nvidia Geforce 7900 GT
1gb Corsair Mem
Running Windows XP Home Ed

All the video drivers are downloaded including the beta drivers. I am also running Direct X 9.0c . I hope the video card does not have some sort of flaw to it. I would really appreciate the help, it would save me from having to bring the PC back. Another thing, I also reinstalled windows to see if it would make a difference and it didn't.
 

A:Pc Problem: Black Screen with Mouse Cursor

Downloaded the 85.96 drivers, I do not seem to be having the problem anymore. Running Half Life 2 at MAX.
 

1 more replies
Answer Match 82.74%

Hi,
I need to do a repair install on a Windows 7 x64 PC. Is there a way to do this with the DVD if you can't login to the PC?

It boots up, but just goes to an all black screen with a mouse cursor. I can move the mouse, but ctrl + alt + del doesn't do anything. There is nothing else on the screen other than the mouse cursor.

I have tried the startup repair, no help.

I tried system restore, says no restore points found.

A:boots up, but just goes to an all black screen with a mouse cursor

Quote:
It boots up, but just goes to an all black screen with a mouse cursor


Is that when you boot from the system or from the CD?

9 more replies
Answer Match 82.74%

I start up my PC and after the Windows logo load I receive a black screen with the mouse cursor still visible. I have tried restarting my PC, still no luck. I restarted again but this time went onto safe mode (which works perfectly). I ran spyware and virus checks (Spybot and AVG Free Edt) and found a few spyware but no viruses, so I deleted the spyware then restarted Windows normally. Still doesn't work.

This first occured whilst I was playing Oblivion. The game just crashed unexpectadely, and the screen just went black with the cursor still visible. I then just shut down my computer by the power switch because I was unable to gain access to the desktop. after this I turned on my PC and receive a black screen with the mouse cursor still visible after the Windows loadup. (where it shows the Windows logo)

Any help will be much appreciated! Thanks!
 

A:Black screen with visible mouse cursor

Uninstall your video drivers from Add/Remove programs in Safe Mode (assuming you have an add-on card) and then see if you can boot normally into Windows.

If you can, the vid drivers were at fault.

If not, then some other drivers are.


 

2 more replies
Answer Match 82.74%

Hello,
 
I have built a PC and it has been running perfectly until today. I have windows 8.1 installed and I seem to have a bad virus that will not allow me to boot onto the desktop in normal mode. When I type in my username password I get two black screens with a white mouse cursor.  I am able to run the task manager but that is it. I am able to boot to my desktop in safe mode. 
 
This happened today when I got some malware after downloading a free software from CNET. I had a bunch of spamware after the download so I decided to download some anti malware software. I downloaded admcleaner and ran a scan. Once the scan was done it prompted me to "restart my computer to successfully erase the malware" I did so and upon the next restart I was stuck with black screens with simply a mouse cursor. I did a hard restart and the same thing happens. 
 
Can anyone please help me with this problem? I have run a Mcafee virus scan and found nothing, I have also ran a malwarebytes anit malware scan and found nothing. I need to get this computer back up and running.
 
Thanks,
 
Zac

A:Black Screen of Death with Mouse Cursor

Zac;   You should be good if you got the task manager open.  You should see some tabs at the top of the page.  If not, look in the bottom left corner of task manager.  Click on more info,  and then click on the startup tab.  look at the programs that started.  you should be able to get into one that will help you restore to your last backup.  I found that ccleaner was working and allowed me to restore my system to an earlier date when my computer was running well.  You will likely have to reload programs that were loaded in after that restore point BUT you will not loose any personal data.
 
Shanty01

2 more replies
Answer Match 82.74%

I had a client who is triple booting 7, vista and xp. Installed each OS on separate HD. He boot on each OS by swapping HD using a HD drive bay.

Before this problem occur, he changed a keyboard and after that the PC restart and it will boot. I already tried repairing the windows 7 first using the startup repair. It was successful. But I noticed that all the HD was corrupted. Check disk runs on every HD. NTFS on each HD was corrupted. I tried to fixed each HD.

Now I am able to boot in windows 7, but I get only a black screen and only a mouse cursor. How to repair this problem w/o reformatting and reinstalling? And also I how to repair install windows 7?

A:Black screen on logon, only mouse cursor.

Repair Install

6 more replies
Answer Match 82.32%

The issue started a few hours ago when I was playing League of Legends, specifically when the game has finished its loading and crashed to Desktop which is a common problem on my laptop. As usual I would restart the game, but before I could do that explorer.exe crashed, my entire Desktop has turned to the familiar transparent whitish filter before the "Explorer.exe has crashed" message popped out, which was peculiar at the time because this is the first time it had happened.

So I allowed the program to restart, it didn't. So I shut down via holding down the power button and rebooted the laptop. It went into Startup Repair, and did its automated repair, so I let it repair while I did my stuff. When I returned, the repair had completed and it booted the laptop into the infamous Black Screen of Death with a movable mouse cursor. This is right before I could log on to my user account, and I decided to search for solutions initially on Google using an available PC.

Most of it didn't work, for starters, booting up to Safe Mode, Safe Mode with Networking and Last known Good Configuration brought me to the same movable mouse cursor with black screen combo. Safe Mode with Command Prompt has the same problem, and the Command Prompt does not appear.

After which, I accessed the Repair menu with the F8 button right after the BIOS loads and tried every option. First, Repair Your Computer did not work as it couldn't find any problems after the first initial repair it did. Syste... Read more

A:Black Screen of Death with Mouse Cursor before Login Screen

having the same problem here on my toshiba satellite L655-1je laptop. did everything srwalpha did but to no avail. hence, bumping this up for help pls...

8 more replies
Answer Match 81.9%

Today, my computer won't boot properly. The bootup process successfully makes it past the BIOS POST, past the black Windows splash screen (with the blue progress bar), and past the blue Windows "Welcome" screen.

After the Welcome screen, my screen goes completely Black. However, the mouse cursor arrow remains visible. The only thing I can do is a Ctrl-Alt-Del to pull up the Task menu.

The same Black Screen problem also occurs when I boot into Safe Mode.

Fortunately, I am able to successfully boot into "Safe Mode with Command Prompt". From there, I can launch explorer.exe and run my anti-virus, which finds no viruses.

I loaded the Repair Console and ran MBRFIX. MBRFIX said that there appeared to be a problem with the MBR and I allowed it to re-write it. I rebooted; ran MBRFIX again, and it reported the same problem...hmm...

Within Safe Mode/Command Prompt, I can see all of my programs and data files..

Any thoughts on how I should proceed to diagnose and fix this Black Screen problem?

Thanks,
JR
 

A:Windows XP Black Screen with active mouse cursor

If you can boot to safe mode with command prompt, then it seems to be some type of driver that is preventing you from loading windows correctly. If you didn't recently install a new device or update any drivers for installed hardware, then boot to safe mode and check the event viewer for any system errors. If you are not familiar with the viewer, you can find it in the control panel under administrative tools. It can be pretty good tool for troubleshooting errors.

You could try running sfc /scannow from the run command, once you boot to safe mode with command prompt and then load explorer. This will search the windows installation and prompt you for the cd to reinstall any missing or corrupt files.

Also, you could try the repair option with the windows install cd. You go thru the same steps as an install, but should be prompted with two options: to repair the current install or install a fresh copy.

Good luck, hope this helps solve your issue.
 

2 more replies
Answer Match 81.9%

Hey guys this is my first post in need of ALOT of help. Well here's my story I shut down my computer one night turn it back on and it does everything regularly and then after windows boot up the login screen is completely black with the mouse cursor. I've searched everywhere and the thing that might help is last know good configuration tryed it same thing.

Or even other methods that help PLEASE I dont want to spend 300 dollars to fix it (I don't care if I lose all of my saves and pictures) I just want my computer with windows 7 back

A:login screen is completely black with the mouse cursor

Hi Ejoe -- You won't have to spend anything, we will get it going. Just hang with us. == Does it get to the Windows screen with the logo? Did you install anything new the night before the problem? Was your computer purchased at a store and it already had Windows on it or did you build it? What version of Windows 7 do you have, Home Premium, Professional etc. and 32 or 64 bit? Thanks,

9 more replies
Answer Match 81.9%

Hello, I have a Windows 7 G62 Laptop. I get past the logo screen, but before it lets me log in, it gives a black screen with the mouse cursor, but I am unable to even move the cursor. Thank you!

PierreR21

More replies
Answer Match 81.9%

I have a problem with my dell inspiron n5110.After the windows logo, it appears just a black screen with a mouse cursor. Could someone please help me?

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Answer Match 81.9%

my problem details are a little different
 
Problem Event Name: Startup Repair OfflineProblem Signature 1: 6.1.7600.16385Problem Signature 2: 6.1.7600.16385Problem Signature 3: UnknownProblem Signature 4: 21200296Problem Signature 5: External mediaProblem Signature 6: 2Problem Signature 7: BadDriverOS Version: 6.1.7600.2.0.0.256.1Locale ID: 1033
 
I ran FRST64 but my browser freezes when i try to post my log
 

A:My computer starts up to a black screen with only a mouse cursor

I've tried to start in safe mode, Disable Driver Signature Enforcement, command prompt, etc.  nothing helps

5 more replies
Answer Match 81.9%

Hi,

Looks like I'm back with another laptop problem, after my BSOD situation (here:BSOD Driver_IRQL_not_less_or_equal.

Just now when i tried to start up my laptop I got a blackscreen saying
"Windows failed to restart, a recent hardware or software change might be the cause" and it gives me the options to either "Launch start up repair(recommended) or Start Windows normally". I haven't updated or changed my hardware or software, and there was no disruption to my power supply so I'm not sure of the cause.

I tried the "launch start up repair" option but it just leads to a black screen with cursor. My mouse cursor works using my laptop but when i connect my usb mouse the light on my optical mouse lights up but the mouse cursor doesnt move on screen.

I have no idea whats going on, I just hope this isnt malware related again...any help would be GREATLY appreciated!
here's my laptop specs if it helps:
32 bit operating system
windows 7 (Originally installed, that came pre-installed on the system when I purchased it)
Age of system: 1.5 year
I have never re-installed OS
intel(R) Core (TM) i5 CPU [email protected]
Model: Toshiba Satellite A500

A:[SOLVED] Black screen with mouse cursor working

Did you reinstall the OS?

The instructions posted by Glaswegian were not followed -

BSOD Driver_IRQL_not_less_or_equal

Regards. . .

jcgriff2

`

5 more replies
Answer Match 81.9%

Hello. Is 64 bit home version. No restore points available. Boots this way in every mode. Last known good does same thing.
 
System was brought to me like this. I ran a test on the HD (A WD) it failed their test and said it needed replaced. I bought new one, did a drive copy (it completed copy with a few errors) and I am getting the same thing with the new HD in.
 
Ctrl-alt-del does nothing, nor does hitting shift to get onscreen keyboard (the cursor changes for a second, then back to arrow)
 
Any advice?
 
Thanks!

A:Win7 boots to black screen with mouse cursor

Can you give us the make and model of this computer please ?
 

Ctrl-alt-del does nothing, nor does hitting shift to get onscreen keyboard

 
Is this a tablet, a laptop or a desktop ?
 
In general, the black screen with the blinking cursor suggests that the system cannot find a bootable drive. In general, pressing 'F8' at the BIOS screen if a computer is doing this will bring up a drive selection screen, select the hard drive that has Windows on it, press 'Enter' and, again generally, it will go and boot.
 
If the black screen is occurring later in the process, say after the 'Starting Windows' screen appears, this isn't the cure.
 
Chris Cosgrove

1 more replies
Answer Match 81.9%

Hello guys, sorry if posted in the wrong section.
I have a problem in my dual boot machine.
I decided to remove Linux mint 17 from my dual boot with windows 8.
I used easeus partition manager to delete the partitions associated (root, home and swap).
Then I got unallocated space just before my windows partition. So I moved my windows partition to the extreme left possible. Then I merged this unallocated space with my second storage partition.
These steps required reboot (specifically the moving of windows partition). When I rebooted my PC I got an error that grub was not found. I realized that I had forgot to fix MBR and load windows boot loader. So I used windows 7 recovery disk (yes windows 7 as I don't have windows8 recovery or installation disk). I got a windows 7 style boot loader instead of windows 8's graphical one which has advanced recovery options built in. But I proceeded. Then eases did its job with the partitions. After a reboot now I am stuck at a black screen after entering my password with a movable mose cursor. I can only press Ctrl+alt+del. Selecting task manager from it does nothing.

Since I don't have windows 8 disks and windows 8 boot loader I am not able to refresh or reset my PC. Neither can I shift restart my PC to get advanced boot options.
One more thing to note, that while entering password, I noticed that the lock screen and account pictures have changed to defaults of a freshly installed windows.

Thnx for the patient hearing
And the help which ... Read more

A:Windows 8 stuck at black screen (with mouse cursor) after

In order to repair this, you will need a windows 8/8.1 installation disc, or a set of factory restore CDs from your computer manufacturer. You cannot use a windows 7 boot loader on a windows 8/8.1 only installation. They are simply not properly compatible.

3 more replies
Answer Match 81.9%

I have a Dell Inspiron 530 with Vista that boots to a black screen with cursor in normal and safe modes. I disconnected all peripherals. I tried the recovery disk and it could not repair. I tried to run a restore and it said no restore points available. the video seems to work when booted to the system disk and safe mode with command prompt. would appreciate any help

A:Computer boots to black screen with mouse cursor

What is new or different since the last time everything worked properly (ie, new hw, new sw, virus, error, etc)?

4 more replies
Answer Match 81.9%

Hey my names Mike and at the moment i have an HP Slimline with Vista Home Premium. (Vista Home Premium was already installed when i bought it)

So heres my problem-
I bought my comuter a couple months ago and its been working great. But a couple days ago whe i was trying to set up a webcam with software, i was told to restart my computer.
fine.
Though afterwards when it was booting up and after the Windows logo apeared
it said Welcome and then went black with only my mouse cursor.

Im not to tech savey so i'm not to sure what im doing.
Ctrl+Alt+Delete does work.
Safe Mode Works also (Not really sure what to do in Safe mode though)
Also im not sure if it's the new software or a malfunction in my computer but I've tried several times to restart it with no success.
I've also tried a system restore with no success either.
Any Help or knowledge would be greatly apprieciated!

-Mike

A:Vista stuck with black screen with only mouse cursor

Hello ludo393, welcome to Vista forums!

First, when you tried to do a system restore did you
try to restore to a date before you installed the web cam?
Have a look at this tutorial at the link below.

System Restore - How to

Keep us informed!



Later Ted

7 more replies
Answer Match 81.9%

Have the same problem, I was re loading office in order to repair the outlook, and now I am unable to get past the blank screen with a blinking cursor.

A:Win XP boots to black screen, only mouse cursor active.

tap f8 when booting and try from the boot options

last known good configuration

1 more replies
Answer Match 81.9%

What happened: I had a lot of viruses on my laptop so I thought I should re-install Vista. During the process, I deleted and formatted my laptop's HDD and now it's empty but after Vista completes all the install it brings me to this black screen and a movable white cursor.

I tried re-installing 3 times now and same black screen appears with the white mouse cursor. I tried looking on forums for the solution, and even tried hitting the CTRL+ALT+DELETE or CTRL+ALT+ESC but no task manager...

Any one can help me out here? I'm really stuck...

Other details after black screen:

I hold power button and powered off. Went to safe mode and it doesn't load just freezes there for few hours.
I tried repairing from last night 11pm and went to sleep wake up 10am and still on repair menu (frozen I guess).

My laptop details:

I have a 4GB ram, 64bit vista disc, 3ghz or 2.7ghz processor, 300gb HDD and brand is Dell. My laptop isn't connected to internet -- well it can wirelessly but I'd need to perform the set ups but I can't as I can't see my desktop...

Thanks in advance.

A:Re-installation: Black screen and white mouse cursor? How to fix?

Welcome
Then be sure you follow these instructions
SSD / HDD : Optimize for Windows Reinstallation - Windows 7 Forums (for Vista Too)
Clean Install with a Full Version of Vista

26 more replies
Answer Match 81.9%

So, the back story.  I went on a trip overseas and everything was fine.  Win 7 did an update and this is what occurred while I was asleep.  It now will not get through any sort of boot.  Just the hanging black screen.  Pretty sure it's a virus or malware causing the problem as all my other restore points are corrupt.
 
Here is what the logfile that was created with the FRST64.exe tool.
 
Thanks in advance for response.  Please Help me!  
 

Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 01-01-2014 01
Ran by SYSTEM on MININT-LF8MOJ6 on 02-01-2014 13:59:30
Running from H:\
Windows 7 Home Premium (X64) OS Language: English(US)
Internet Explorer Version 11
Boot Mode: Recovery
 
The current controlset is ControlSet001
ATTENTION!:=====> If the system is bootable FRST could be run from normal or Safe mode to create a complete log.
 
==================== Registry (Whitelisted) ==================
 
HKLM\...\Run: [SynTPEnh] - C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [2799912 2011-06-09] (Synaptics Incorporated)
HKLM\...\Run: [SysTrayApp] - C:\Program Files\IDT\WDM\sttray64.exe [1128448 2011-05-27] (IDT, Inc.)
HKLM\...\Run: [Logitech Download Assistant] - C:\Windows\system32\rundll32.exe C:\Windows\System32\LogiLDA.dll,LogiFetch
HKLM-x32\...\Run: [] - [x]
HKLM-x32\...\Run: [StartCCC] - C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe [642808 2012-12-19] (Advanced Micro De... Read more

A:Win 7 boot hanging black screen/mouse cursor

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2 more replies
Answer Match 81.9%

Hi,

After booting Window 7 stuck on black with mouse cursor. While booting window 7 logo appears.
I try to some keyboard key like Ctrl+Alt+Del & Ctrl+Shift+Esc which is not working in black screen. But whenever I press Shift ket 5 times Sticky keys window pop up.

I try

1-Boot in safe mode, same thing.
2- Window repair try.
3- Fixing MBR, tried the commands which related to fixing Boot not working, same thing.

I found

When I try repair with recovery windows showed my window 7 installation is in D drive, but i install in C: drive which I can't find it, (via Diskpart command)

A:Black screen stuck after booting with mouse cursor

Any suggestion, I think my C: letter change to D: causing the problem.

6 more replies
Answer Match 81.9%

I have an Acer E1-571, my specs: 2.4 GHz Intel i3, recently upgraded to 8 GB RAM from 4, Intel HD 4000, 500 GB hard drive, Windows 8.1,
So about an hour or two ago I tried to start up Doom 3 and got a CTD followed by an error log, I looked it up and one of the solutions was to update my graphics drivers. I downloaded the latest .exe for my graphics card and tried to install it when it said that the drivers couldn't be verified for my computer then closed, even though I made sure to get the correct files. I downloaded the .zip from the Intel site and got the same error, so I went into device manager, right clicked my display adapter and from the properties menu clicked update, then search for driver, it loaded for about half a minute when I went back to my browser and just let it run, a short time later my computer froze, which doesn't happen often, but I usually just wait it out, this went on for a few minutes when I hard shut it down by holding the power button, now the actual problem, when I booted it up it took much longer than usual on the Acer logo, then it went to a black screen with nothing but a blinking cursor whenever I move it around, sometimes I can see the network status in the bottom left, so I'm guessing my computer actually booted up normally, just no video except the cursor, I searched around and it looks like I need to revert my graphics card drivers, which I can't do with a black screen. I've actually tried logging in with the black screen but I'm not getti... Read more

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Answer Match 81.9%

I am trying to install Windows 7 on my Toshiba Satelite L300D laptop from USB boot. The laptop is running Windows Vista which crashed. I changed the boot order, to boot from USB first, but after showing "Windows is loading files" and "Starting Windows" screen, when the Welcome screen should appear (that one which shows when you want to install Windows 7) only mouse cursor pointing to the middle of black screen is shown. I can only move the cursor, but nothing else works.

This same problem appears when I want to boot Windows Vista, that is installed there, when it should show "Welcome screen" to log in, only black screen, which I described above appears. I have read that this should be BSOD (black screen of death). I have tried many options, that I have read about, but nothing helped. I know that Windows Vista OS, which is installed there apparently crashed, but I have no idea, why I cannot run the setup of new Windows 7 on it?

Thx for help!

A:Black screen with only mouse cursor on it - Windows 7 instalation

Back up your files, unplug all other HD's and peripherals,

Boot into BIOS setup, reset to defaults, save changes. If an EFI BIOS, enable Legacy BIOS or Compatibility Support Module, set DVD drive first to boot, HD second. Then set SATA controller to AHCI. Save changes and Exit.

Then boot into Win7 installer DVD or flash stick burned or written using tool and latest ISO for your licensed OS version here.

At first installer screen Press Shift + F10 to open a Command Box, type:

DISKPART
LIST DISK
SELECT DISK 0 (after confirming Windows 7 target HD #)
CLEAN
CREATE PARTITION PRIMARY SIZE=102400 (for 100gb partition, adjust as desired)
FORMAT FS=NTFS LABEL="WINDOWS 7"
ACTIVE
EXIT
EXIT

Next click Install Now, then Custom install to Clean Install Windows 7 to the partition you created. If it fails then report back at which step and the verbatim error message.

In addition read over these steps to understand the tools and methods which work best to get and maintain a perfect Clean Reinstall - Factory OEM Windows 7. The steps are the same for retail.

After install you can adjust partition size or Create new partitions for data, etc. in Disk Mgmt.You are creating the partition here for the purpose of marking it Active which overcomes certain install failures.

If you're using WIn7 Upgrade version you'll need to leave the key blank during install, then afterwards do the quick ... Read more

4 more replies
Answer Match 81.9%

Hi there, Windows 7 system recently froze on me when I attempted to move a large folder to a USB harddrive. I was not able to close the file window so I decided to shut down my PC with the regular Start -> Shut Down.

Now when I try to turn on my computer, after the "Starting Windows" and the Microsoft flag it goes to a pure black screen with just a mouse cursor (movable), no keyboard commands or right clicks work (eg. ctrl+alt+del does nothing).

I tried booting into safe mode, safe mode with network, they all do the same thing after the "Starting Windows" screen. Tried booting with my Windows 7 Pro 64 bit installation disc as well and went into start up repair - no problem detected. Tried system restore and it went successfully, however after clicking restart the same thing happened again!

This is really driving me crazy, could some one please help me out? I really don't want to reinstall Windows and lose my files (since I can't even get into any form of Windows interface I am not able to do a repair install).

Thanks in advance for any suggestions!

[Update]: something strange just happened now - after quite a long time of wait the Picture with a user name underneath it does show up! However when I clicked on the picture to try and log in, the computer automatically shut down and restarted...does that help? Lastly I am really lost now as I just tried booting with my Windows 7 installation disc and NO restore points show up anymore as opposed to ... Read more

A:Windows 7 Pro 64 bit black screen with mouse cursor only on boot up an

Use System Restore and restore to a previous point.
Update all of your Drivers and get all Windows Updates.
If this doesn't fix things, then you're going to have to backup your stuff, wipe the hard drive, and reinstall Windows.

2 more replies
Answer Match 81.9%

Win XP boots to black screen, only mouse cursor active.
Power went out and I went to reboot computer and it comes up with a black screen and the cursor. The cursor moves fine around the screen. I tried booting in safe mode but only get black screen, cursor and the words safe mode around the screen. Please help me.

A:Win XP boots to black screen, only mouse cursor active.

Boot off of the XP CD Or download the Recovery Console ISO. Burn it to CD with IMGBurn and get to the Recovery Console. Here type chkdsk /R and press enter. The Check Disk utility will try and fix any file errors.
You can also download the ISO image for Drive Fitness Test in my signature and burn the image to a CD using IMGBurn and boot off of the newly created CD and run the short and extended tests on the HDD to test the integrity of the drive.

2 more replies
Answer Match 81.9%

Hi,
need help to solve my current problem.
After booting Win XP Home I get a Black Screen with a whit mouse cursor.
I have tried to reboot in safe-mode-no success.
Who can help me?
thanks
al-akid
 

A:Win XP Home:Black Screen and White mouse cursor

7 more replies
Answer Match 80.64%

I have a Dell Inspiron 1440 ran sweet before windows 7 update. I don't do the automatic install of updates. I don't remember exactly what all the updates were but I do know that one of them was a windows 7 service pack update. It showed 7 updates that I needed, I only picked the 5 critical ones & did not pick the optional ones. I walked away while it was updating. These are all the things that have happened and I've tried since I updated windows 7 . Comp shut down after updates to restart, its said on screen installing updates...BAM..stops mid way through updates with FATAL ERROR C0190003 applying update operation 5311 (wmplay...)
1) Tried ESC, Cntrl+Alt+Del...nothing, did HARD SHUTDOWN
2) Tried to reboot, BLACK SCREEN NOTHING ELSE, NO MOUSE CURSOR/ POINTER, tried ESC, Cntrl+Alt+Del..nothing again. Had to do a HARD SHUT DOWN AGAIN
3) Found alot of forum posts about black screen with cursor but not without cursor..found 1 that said to take out battery,& unplug, hold down start button on laptop for 30-60 seconds, do not put battery back in yet but plug in and hit start button. Then if all boots ok you can put battery back in. My comp did start to load Dell Logo then SAME FATAL ERROR C0190003 blah blah blah came up, so I know the updates caused whatever it is. HARD SHUT DOWN AGAIN
4) Started Computer again computer went to System Start up Repair by itself, that went on forever & then said CANNOT FIX SYSTEM START UP, HARD SHUT DOWN AGAIN
5) Started computer again, pr... Read more

A:Help! Black Screen NO MOUSE pointer/cursor After Windows 7 Updates

Ok, so I just tried Last known Good Configuration and that did not work as well. I also did something else right now & got this message Cannot open volume for direct access. Autochck cannot run due to an error cause by a recently installed software package. An unexpected error occourred (766f6c756d652e63 3f1)
I have not installed anything remotely recent except Windows 7 updates.
Hope this info is important in helping find a solution.Thanks again for any help you might be able to give me!

11 more replies
Answer Match 80.64%

I have been going crazy with these types of issues. Windows 7 boots to a black screen with a mouse cursor that I can move.  However I cannot boot into windows normally or in safe mode .  Things I have tried that have been unsuccessful are.
 

Sytem repair from OS disk
System restore (no restore points)
ChkDsk
Virus scans from Hirems boot disk
Fix Boot Fix MBR
Last known Good Configuration
Command prompt from os disk and checked HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon  Shell value = Explorer.exe  and userinit value = C:\WINDOWS\system32\userinit.exe
Mawarebytes PE bootdisk 
I'm sure I'm missing other things I have tried.   The only time I have been able to resolve these without reimaging is when there was a restore point.  I really need to figure out what I'm not doing before I end up losing it haha.  
 
Thanks for any help you can provide.

 

A:Black Screen with Mouse cursor only in both normal and safe mode

I will ask another that handles these non -booters to look here.

16 more replies
Answer Match 80.64%

I'm running a
AMD Athlon 64 3200+
1500 RAM
Win XP SP 3

So yesterday my computer suddenly started getting slow, so I rebooted. When the machine boots, it's all fine, but just after the Windows loading screen, the screen goes black, and the only thing that's active is the mouse cursos which I can move. But I can't right click or anything etc.
I can't bring up the Task Manager. I try loading in safe mode but it's still all black, with the expection that the text "Safe mode" is written around the black screen.

So what I did was I got a Ultimate Boot CD and loaded from it. I managed to roll back my windows registry to 2003 (manufactor fresh), and now windows actually loaded and I didn't get the black screen anymore, however obviously it was all a complete mess having a registry from so long ago, so I backup rolled it back to the current again, and the black screen returned.

With that logic, shouldn't it be possible to do some tweaks to the registry to solve this issue?

I'm a complete beginner and I barely even know the function of the registry. Everything i've tried so far i've just managed to google and follow step by step instructions, so bare with me. But judging from the tools in the Ultimate Boot CD, I can access the windows registry.

So basically, where do I take it from here?
Any help would be greatly appreciated.
 

A:Win XP boots to black screen, only mouse cursor active. (Need help with registry?)

Go ahead and boot it with the ultimate cd disk. Then remove the disk and reboot, tapping the F8 key while booting to open the safe mode. If that opens correctly,
use the arrow keys to move up to last known good configuration. click enter then let the computer do its thing.
vicks
 

2 more replies
Answer Match 80.64%

So i'm not getting bsod but hopefully i posted in right section of the forums. I cant boot into windows after i expanded reserved system k partition. Afte windows loading logo black screen appears with mouse cursor. I already googled problem thousand times and these are things i tryed:
Startup repair - didnt help
CTRL ALT DEL, shift pressing or any other combination of keys while on black screen didnt show any results
Restoring system to earlier point in time- for some reason all my restore points got deleted
Running computer repair with windows 7 installation disk - didnt help
Command prompt - sfc / scannow , diskchk etc also didnt help
Tryed few more options in command prompt i found while googling, none helped

Any suggestions other than clean install ?

A:W7 booting to black screen with mouse cursor after expanding partition

Try booting in safe mode. To do this press f8 at bios splash screen and then select safe mode

2 more replies
Answer Match 80.64%

I'm running a
AMD Athlon 64 3200+
1500 RAM
Win XP SP 3

So yesterday my computer suddenly started getting slow, so I rebooted. When the machine boots, it's all fine, but just after the Windows loading screen, the screen goes black, and the only thing that's active is the mouse cursos which I can move. But I can't right click or anything etc.

I can't bring up the Task Manager. I try loading in safe mode but it's still all black, with the expection that the text "Safe mode" is written around the black screen.

So what I did was I got a Ultimate Boot CD and loaded from it. I managed to roll back my windows registry to 2003 (manufactor fresh), and now windows actually loaded and I didn't get the black screen anymore, however obviously it was all a complete mess having a registry from so long ago, so I backup rolled it back to the current again, and the black screen returned.

With that logic, shouldn't it be possible to do some tweaks to the registry to solve this issue?

I'm a complete beginner and I barely even know the function of the registry. Everything i've tried so far i've just managed to google and follow step by step instructions, so bare with me. But judging from the tools in the Ultimate Boot CD, I can access the windows registry.

So basically, where do I take it from here?

Any help would be greatly appreciated.

A:Win XP boots to black screen, only mouse cursor active. (Need help with registry?)

@ ichito: WELCOME TO Tech Support Forums
Please start your own (new) thread and provide the details there. It becomes too complicated to help two people in the one thread. Someone will assist you there.

@ Skurten:
You said: "Everything i've tried so far i've just managed to google and follow step by step instructions"
You have done very well, but why did you revert the registry back to 2003? Why did you not revert to the last (most recent) restore point? I am guessing that is what you want/need to do now.

It may help if you provide details of exactly what you did to "roll back my windows registry to 2003". That will provide a bit of background info.

Do you know where to find the system restore points and their contained registry backups?
Can you then "roll back" or do an "off-line system restore" using the UBCD?

Please clarify/confirm that you are using UBCD (Current release: 4.1.1) and not UBCD4Win (Ultimate Boot CD for Windows Version 3.50 Released: 4/21/09) ... ? Please provide details of exactly what you are using.

5 more replies
Answer Match 80.64%

Hi everyone, I know it's not a blue screen, and I'm sorry if it's not in the good section. But I really need some help and ideas ^^ I posted this topic on AMD forum

My computer (HD 6870 ; I5 2500k ; windows 7) is having some annoying trouble: when I boot, I get a blackscreen (but with some light switching (backlight I guess ?)) after the windows logo. I have my mouse cursor and I can BLIND type my password, then I hear the sound of windows starting. But I still have a blackscreen.


I don't know if their was any driver update, I was on holidays, my friend using my computer and he didn't notice any changes, he doesn't know if their was any auto update (he didn't do any manual update).


Anyway, I uninstalled AMD driver, got my graphic card in vga mode and it boots fine.

I did many "clean" uninstalls for AMD driver (by software menu in windows, with the clean uninstall amd software, with DDU,both in safe and normal mode)

Nothing changes, still get a black screen with mouse cursor.


I tried installing other driver version, i got a whql one for 2014 (13.2 I think), same problem. I tried with many drivers, same problem all the time.

I tried installign drivers manually (by device manager) and with amd setup. I tried custom installs and full installs.

My windows was up to date.

I tried sfc /scannow, no errors.
In the end, I tried a clean WINDOWS install. So I formated my ssd and re installed windows and ..... Still the black screen when I install the newest AM... Read more

More replies
Answer Match 80.64%

Hi

just been given a pc that has the above happening.

Done a google on the subject and it seems to point to either the mobo or the HDD or the last installed driver.

But I can do a system restore to the 28th of october and it works fine for a couple of reboots then it does the same thing.

I ran the inbuilt check system the pc has and it didnt find any issues with hardware.

I have avast running, malwarebytes running and have run rkill.exe all with nothing found.

The PC is only 2 years old.

There has been no new installs of any software or drivers, and the owner says it was closed down 2 nights ago and took 15 minutes or so to shut down.

and since then it has started up once ok then locked up and started displaying the fault.

Im quite happy to back up the customers files and do a full reinstall as a last resort, but if it then happens again I need to be able to tell him what if anything is faulty.

Edit

just found a thread that says avast can cause the issue, this would make sense as it auto updates after the system restore.

im going to disable avast for now and see if it clears the issue.

Edit

So I ran safemode and disable avast as a service, and the pc booted up fine.

BUT...when it loads the desktop and the starts to load the various things in the system tray the desktop flickers and then it starts again building the system tray icons.

reenabling the avast service causes the issue to return so this is most definate the culprit.

Im going to do a... Read more

More replies
Answer Match 80.64%

So i'm not getting bsod but hopefully i posted in right section of the forums. I cant boot into windows after i expanded reserved system k partition. Afte windows loading logo black screen appears with mouse cursor. I already googled problem thousand times and these are things i tryed:
Startup repair - didnt help
CTRL ALT DEL, shift pressing or any other combination of keys while on black screen didnt show any results
Restoring system to earlier point in time- for some reason all my restore points got deleted
Running computer repair with windows 7 installation disk - didnt help
Command prompt - sfc / scannow , diskchk etc also didnt help
Tryed few more options in command prompt i found while googling, none helped

Any suggestions other than clean install ?

A:W7 booting to black screen with mouse cursor after expanding partition

Try booting in safe mode. To do this press f8 at bios splash screen and then select safe mode

2 more replies
Answer Match 80.64%

Forgive me if this has been answered but when I search the forum, I get similar problems as mine but most are hard drive related for the solution.

I have a Dell Dimension and it boots fine to the user screen. I log in (no matter what account) and rather than booting to the desktop, it boots to a half opened explorer folder of the desktop and there is a black screen all around it. When I close the folder, all I have is a black screen with the mouse cursor (functioning). I hit Control Alt Delete keys and the task manager comes up. I run a new task (C:\windows\explorer.exe) and my desktop comes back and everything works fine until I reboot and the same thing happens again. This all happened one day after I shut the computer down for the night. No issues with any programs running and the computer works fine once I do that.

I ran a Malware, Virus, and spyware scan and it found some game related stuff but cleaned it. I ran hijack this and nothing out of the ordinary was found except some lsp related items. Any suggestions?
 

A:Solved: Good boot but then black screen with mouse cursor

Does the safe mode work?

http://www.windows-fix.it/windows/b...906637&title=start-your-computer-in-safe-mode
 

2 more replies
Answer Match 79.8%

Hey!
I had some problem yesterday when I was about to turn off my PC for the day, and I got a "regular" old blue screen and a memory dump, which was completed. I restarted the PC just to see nothing was wrong, and it loaded just fine. Turned it off without further issues. Today when I started it up it took forever to get past the Welcome screen (Windows 7, very fast SSD), and when it did there was just a black screen with a mouse cursor I could move. Ctrl-Alt-Del did nothing.
I rebooted a couple of times, same story. Rebooted into safe mode with networking, and it did the exact same thing, black screen, mouse cursor, nothing else. Rebooted into safe mode without network and it loaded up fine. Did some googling on my phone and started with the regular reverting to an earlier configuration, and uninstalled the most recent updates and programs (nothing new was installed yesterday though). Also checked regedit for the value to shell and something else, and disabled a number of startup objects in msconfig. No change. Also ran the starup repair tool in F8 repair thingie and did a chkdsk on boot drive. No change. I then figured the network part of safe mode might be an indicator, and tried to delete the Ethernet adapter in devices, and rebooted into a regular startup. And it worked! I got in, without any network obviously, and Windows immediately installed a driver for my Ethernet adapter. I rebooted again and the black screen was back. So I went back and deleted the adapter again i... Read more

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Answer Match 79.8%

I have recently encountered a problem with explorer.exe. A black screen with only mouse cursor appears for long time after login to my ID, it takes approximately 7 to 10 mins before the desk top loading up.

Anyway every time I now logon I have to press 'Ctrl-Alt-Del' and then open Task Manager, and run a new task 'explorer.exe' and everything is loading quickly. I'm just wondering why it keeps doing this?

Thanks, all help is appreciated,
Val

A:A black screen with only mouse cursor appears for long time after login to my ID

Can you boot into safe mode? If you can try SFC. Also if safe mode works try a clean startup.

4 more replies
Answer Match 79.8%

Ok, I just put this computer together for my mother in law and it's been randomly freezing, usually with a black screen and an oversized mouse cursor arrow. Once it had like 4 mouse cursor arrows.
This is what the even viewer says;
The Monitor Image service terminated with the following error:
A dynamic link library (DLL) initialization routine failed.

Google has been no help at all.
I think I may need update the video drivers but I'm not sure. I've been trying to download them since early this morning but the computer crashes before I can.
 

A:New build, freezing occasionally w/black screen and oversized mouse cursor

which operating system is this and what are you using for a graphics card?
 

15 more replies
Answer Match 79.8%

Hello! Thanks for helping:
So I built my computer two years ago and it has been running strong ever since. I went to Vegas for three days and came back and it seems like this happened out of no where.
Windows boots up just fine, but then instead of a login screen, I get that black screen. I have googled it and most people are able to CTRL+ALT+DELETE and stuff like that; I cannot even do that.
I have tried running in safe mode, same deal. I have tried in low-resolution mode, same deal.
What is weird is that I can dual boot into Linux (I installed Ubuntu a while ago) just fine, in fact, I am posting through Linux on this very computer.
I have tried to use Windows 7's system repair that is through the computer, or whatever, no cigar. and my last restore point was in 2011, I would rather not resort to that.

Here are my system specs:
Motherboard: MB ASUS SABERTOOTH X58 LGA1366 R
Graphics Card: VGA GIGABYTE|GV-R685D5-1GD R
Power Supply: PSU CORSAIR|CMPSU-750TX 750W RT
CPU: CPU INTEL|CORE I7 950 3.06G 45N R
My Windows booted harddrive: SSD 64G|ADATA AS596TB-64GM-C R
All my other files+Linux boot harddrive: HD 1T|SAMSUNG HD103SJ 32M 7K %
Memory: MEM 2Gx3|PATRIOT PV736G1600ELK R

I remember doing an Avira Scan, and a Spybot Search and Destroy Scan like a week or two ago, but I swear I have rebooted since then, of course, so I do not think it is that.
I am worried that it is my graphics card, but then why would Linux work? Perhaps it is the graphics drivers, then? Is there a way I cou... Read more

A:Black screen with mouse cursor. (No task manager or safe mode)

You can download a legal copy with SP1 integrated from here:

Windows 7 Direct Download Links

Make sure you get the same version you have, Home Premium, Pro or Ultimate and 32 or 64 bit. Note that Basic or Starter is not available.

I recommend using ImgBurn at 4X speed (or the slowest available) to create the DVD from the downloaded .iso file.

You can do this on any computer capable of burning a DVD.

YOU MUST HAVE A VALID KEY TO INSTALL THIS .ISO. The one on the COA sticker on your computer will work.

You can also create a bootable USB Flash drive (4GB or larger) to install Windows 7 from.
Download and run Universal USB Installer – Easy as 1 2 3
Select Windows 7 from the first drop down list, all the way to the bottom
Select the downloaded Windows 7 iso file
Select your USB flash drive
Click Create

For techies or folks who work on computers: Create Windows 7 Universal ISO With All Editions Selection On Install with ei.cfg Removal Utility.
This will fit on a 6GB flash drive or can be burned to a DVD.

3 more replies
Answer Match 79.8%

Hello,
I hope someone here can help with this older computer.  This is an Windows XP Hp Pavilion a255c machine that was showing signs of the hard drive going bad due to reallocated sectors. A new hard drive was purchased and using Acronis a clone of the drive was made. The original drive is still booting and working ok, but a little slow at times. Also windows did have some malware programs on the drive which were cleaned up with combo fix malware bytes and some other cleaning programs before the clone.  The original drive still boots fine in the computer but the new drive will get past the bios loading screen and sit there with the cursor.  You can press ctrl+alt+delete to reboot and you can boot to cd's such as knopix or hirens which i have done to check on things.  I have since downloaded the latest bios from HP and installed it using the old drive. I have also ran chkdsk and selecting to repair.  I have also tried re-cloning the drive in case the clone might have gone bad even though no errors were reported. The hang is before it starts to load windows so no f8 for safemode.  From reading other forum posts I suspect that a rootkit might be the issue however with the original drive booting fine I am not sure.
 
I would like to try to fix the problem rather then a re-install since there are a lot of important programs that would be difficult tore-install again. But the more I have looked and tried that is starting to look like the only opt... Read more

A:Wont boot, black screen with cursor right before windows logo

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.
We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.
To help Bleeping Computer better assist you please perform the following steps:
*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/533518 <<< CLICK THIS LINK
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***************************************************If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of t... Read more

48 more replies
Answer Match 79.8%

So, basically the problem with my computer is that when i start windows normally it gives me a black screen with cursor. I searched in this forum and other forums for help but nothing helped. i tried loading in safe mode but it hangs in classpnp.sys, tried restoring, tried recovery options still doesn't work. Also, tried re-installing windows, but when pressing install it would give message on the screen "Setup is starting..." and it just loads, and nothing happens, i gave it an hour or two before i gave up. I am sure the CD is fine because it worked on the same pc before. It is windows ultimate 32 and 64 bit and computer supports both.
I have a Dell computer and it is not old, I bought it like 6months ago. If anyone could help, i would really appreciate it. Thanks

A:Black screen with cursor, safe mode wont load

Hi Gloom . Welcome to Sevenforums

See if this works for you



   Information


1) Power on the laptop
2) Press F2 key to enter the BIOS
3) Go to "Advanced" menu
4) Go down to "System Config"
5) Change SATA Controller from "AHCI" to "Compatibility(IDE)"
6) Press F10 to save and exit

9 more replies
Answer Match 79.8%

HI I HAVE A DELL INSPIRON 640M LAPTOP RUNNING WIN 7 ULTIMATE.
ALL of a sudden when I turned it on it boots to the dell logo then goes black with cursor
I put in the win 7 disc and tired to do a start up repair and restore to no luck
it states no restore points on this computer and start up repair does nothing
I have looked at several threads and can not find any solutions that works. this laptop was working find a week ago
I had not used it since then

any ideas what I can try before I do a clean install and lose all my files?

A:Black screen with cursor at start up

I would suggest you to read this article.
Hopefully it will help you..


Black screen with cursor at start up


Best of luck....

3 more replies
Answer Match 79.8%

After my computer runs for a few hours and I turn it off the next time I go to use it it goes through the start up screens then when i should get the desktop I get a black screen and cursor I opened it up cleaned it with air and it worked for about a month now it's doing it again

A:black screen and cursor upon start up

Does this happen when the computer has been off for several hours?
 
When you cleaned out the computer did you clean the heat sink and fan on the CPU?

5 more replies
Answer Match 79.8%

Please help. After holding the power button
n to shut down because program and google didnt work only cursor loaded. And on start up menu com prompt icon was blanck

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Answer Match 79.8%

I have an asus eee netbook that is running wondows XP. I was on IE the other day on facebook and youtube and all of a sudden my videos and IE started skipping and freezing. I tried shutting down IE with no response so I opened task manager and clicked end task. Still nothing so I did a hard reset (held power button down until it shut off). When I tired to power back up it asked me to run normal/safe/etc becuase of the hard shut down. I clicked normal, it went to the next screen which was the windows progress bar loading and then when it was supposed to go to the XP logo and user account selection page it instead goes to a black screen with my cursor dead center (I can move the cursor around however).

I tried using ctl+alt+del and didnt get anything. I then restarted it in safe mode and safe mode with networking and I can get it to work that way. Since it runs in safe mode I went and searched around in the regedit, msconfig, temp files, system32 files and prefetch files (all "solutions" from other people who say it will fix it) none of them worked.

Like I said, I have a netbook so not only do I not have a DVD drive or an external drive but I also do not have any OS install disks.

Please help me as I need my computer and am at my wits end!

Thanks in advance!

A:Black screen with Cursor upon start up

Something you can try, go into My Computer, right click your C: drive (assuming that's where the OS is installed), select Properties, Tools tab, hit Check Now under error checking, select both check boxes, and hit start. You will get a message stating the drive is in use, do you want to schedule it the next time your computer is restarted and select yes. Then restart the computer and let it do its thing.

If that doesn't work, try using an XP disk to run a repair from it...(I did see you didn't have any disks, see what they would cost from the manufacturer, Asus)

In MSCONFIG, did you disable everything unnecessary to load on boot...like all the updaters, and other third party software?

1 more replies
Answer Match 79.8%

Good day, im having this problem on my acer 4741g laptop recently. Upon start up im having this black screen with cursor for about 10-15minutes until in boots up to normal start up display, i also observed that after the black screen in boots up very slow. This only happens when i shut down or restart my system otherwise this problem dont show up.
I already did some troubleshooting including start up repair, adjusting my resolution and system recovery but still cant fix the problem. I need help with these, Any response would be gladly appreciated. Thanks!
Heres complete info of my laptop:
Acer 4741g
Intel Core i3-370m processor
Nvidia GeForce GT 415M
2Gb DDR3 Memory
320Gb HDD

A:Black Screen with cursor on start up

Just to be clear: where in the startup sequence does the black screen occur and delay?
The instant you turn it on?
A second or 2 after you turn it on but before the "Starting Windows" screen would normally come on?
Or after the "Starting Windows" screen.
Do the fans in the laptop run louder while this is occurring?
Is anything other than the HDD light blinking?
Is the HDD light blinking?

5 more replies
Answer Match 79.8%

Hello.

First of all, apologies for bothering you with such a seemingly common problem, but I'm having a nightmare with this and need some help.

I'm using Vista (I don't recall which exact version, sorry) but today I just can't get my computer to start. I get to a pure black screen with a single white cursor in the middle. Research tells me that this is quite a common problem, but none of the suggested solutions have worked for me. I have tried the following:-

1) Removing USB devices.
2) Running system restore. I successfully restored the system and got into Windows proper, but all processes/programs crashed as soon as I'd started them, rendering it useless. I restrated and boom, straight back to the black screen.
3) Running system restore in Safe Mode. Same results.
4) Running explorer from the task manager. Didn't work, as the explorer process crashed immediately.

I've been having a few problems with various processes crashing on start-up over the past couple of weeks, so I wonder if these problems are related.

Any help on this matter would be much appreciated. I guess an easy solution would be to completely reinstall Windows, but that isn't really an option as I lack an installation CD. I'd be very grateful for your help!

A:Black screen w/ cursor on start-up

I have the exact same problem and always wonder what that is. Had my computer for about 3 years, and never had the problem until couple of weeks ago.

2 more replies
Answer Match 79.8%

Hello,

My laptop will not boot. I end up with an empty black screen or a blue screen with no icons, just a cursor. I get choices for 'normal startup' or ' repair' but not safe mode. Any help appreciated.

A:Unable to start - black screen or empty blue screen w cursor??

Hello JoLaRo and welcome to Seven Forums.

One of the Forum experts has prepared a couple of tutorials that might help you out.

Troubleshooting Windows 7 Failure to Boot

Troubleshooting Steps for Windows 7

If you're still having issues after following the tutorials, please post back.

9 more replies
Answer Match 79.38%

Hi
a laptop wont boot into either normal or safe mode it just goes to a mouse cursor
looking at boot log it stops at
 
Loaded driver \SystemRoot\System32\DRIVERS\fvevol.sys
Loaded driver \SystemRoot\system32\DRIVERS\disk.sys
Loaded driver \SystemRoot\system32\DRIVERS\CLASSPNP.SYS
Loaded driver \SystemRoot\System32\Drivers\aswVmm.sys
Loaded driver \SystemRoot\System32\Drivers\aswRvrt.sys
Did not load driver @nettun.inf,%isatap.displayname%;Microsoft ISATAP Adapter
Did not load driver @nettun.inf,%isatap.displayname%;Microsoft ISATAP Adapter
Did not load driver @nettun.inf,%isatap.displayname%;Microsoft ISATAP Adapter
Did not load driver @nettun.inf,%isatap.displayname%;Microsoft ISATAP Adapter
Did not load driver @nettun.inf,%isatap.displayname%;Microsoft ISATAP Adapter
Did not load driver @nettun.inf,%isatap.displayname%;Microsoft ISATAP Adapter
Did not load driver @nettun.inf,%isatap.displayname%;Microsoft ISATAP Adapter
Did not load driver @nettun.inf,%teredo.displayname%;Microsoft Teredo Tunneling Adapter
Did not load driver @hal.inf,%acpi_amd64.devicedesc%;ACPI x64-based PC
Did not load driver @battery.inf,%*compbatt.devicedesc%;Microsoft Composite Battery
Did not load driver @netavpna.inf,%mp-agilevpn-dispname%;WAN Miniport (IKEv2)
Did not load driver @netrasa.inf,%mp-l2tp-dispname%;WAN Miniport (L2TP)
Did not load driver @netrasa.inf,%mp-bh-dispname%;WAN Miniport (Network Monitor)
Did not load driver @netrasa.inf,%mp-ip-dispname%;WAN Miniport (IP)
Did not load... Read more

A:laptop wont boot, just sits with a mouse cursor frst attached

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.
We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.
To help Bleeping Computer better assist you please perform the following steps:
*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/518850 <<< CLICK THIS LINK
If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.
***************************************************If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of t... Read more

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Answer Match 78.96%

My husband was watching video
when pc 1st just shut off. He cut it back on and began watching same video and again it shut off. When he tried to restart this time he got black screen with blinking cursor in top left hand corner. I have tried running the pre-boot system assessment numerous times and says everything passes but then it hangs up at end when supposed to go into dell diagnostics . I have only gotten results saying pxe-e61-media test failure check cable and pxe-mof-exiting pxe rom. I know my dvd drive is messed up due to it not being able to read my windows cd so I am unable to do a reinstall of vista. Is there anything I can do to get windows to load. Goes straight to black screen after dell logo. Also nothing happens when press F8 so cant boot pc into safe mode. Tried taking battery out and tried leaving it on for awhile to see if would finish loading and nothing. Please help!!
 

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Answer Match 78.96%

hi

i have an acer m1640 when i turn it on it the acer logo apears then an black screenwith an white blinking cursor when i try an go to f8 noting happens when i try and reinstall vista the files load an when the green bars are going by it freezes plz help thx
 

A:Acer m1640 wont boot black screen with blinking cursor help!!!!

8 more replies
Answer Match 78.96%

My Windows XP (SP2) computer boots without any errors to black screen with the mouse pointer. No start button, icons or task bar. The pointer moves but I can't get any menus or windows up. CTRL-ALT-DEL doesn't work.

This is the same in safe mode (any of them!) with the exception of the safe mode text in each corner.

I've started up recovery console and run a chkdsk /p and all is OK

Any ideas what to try next?

Thanks
 

A:XP start to blank screen and mouse cursor

9 more replies
Answer Match 78.96%

Hello, I am running a Compaq Presario C500 laptop with Windows Vista.

I shut it down while a HP Update was being installed (it was actually stalled so I forced quit it). Now when I try and start up, it gets to a black screen where the cursor is active and that is it. Safe Mode seems to do the same thing.

Help would be greatly appreciated! Thanks

A:Start-Up ends at a black screen with only the cursor

You may want to try to do a repair installation with your discs. Directions can be found at http://www.bleepingcomputer.com/tuto...torial148.html
If you do not have your CD's you may also try pressing F8 upon startup until you receive the boot-menu where you can select Repair Computer and once in their you may be able to try the repair option. You can also try c: chckdsk /f in the command prompt under that screen.
If all else fails you may need to contact your manufacture about hard drive issues.

3 more replies
Answer Match 78.96%

Hello all, I am hoping someone will be able to help me here...

So the other day, my laptop (Toshiba Satellite A200) is going along happy as a clam, and I shut it down to leave for the day. When I get back that night, I press the power button and go to make some tea as it boots up but when I get back ten minutes later, there is nothing but this damned blinking "_" in the corner of the screen.

I tried leaving it over night to see if it was just being obscenely slow, but to no avail. The next day I made a copy of Hiren's Boot Disk on my sister's computer on the recommendation of one of my friends, on which I used the "Boot from hard disk - Windows Vista/7". So the good news is that I am able to start the computer that way - I'm using it right now - but only using the boot disk. I tried doing a repair with my Windows 7 installation disk, but it couldn't find any problems.

I'm out of ideas now, any help?
 

A:PC Won't start - Black screen; blinking cursor?

10 more replies
Answer Match 78.96%

Hello, I am running a Compaq Presario C500 laptop with Windows Vista.

I shut it down while a HP Update was being installed (it was actually stalled so I forced quit it). Now when I try and start up, it gets to a black screen where the cursor is active and that is it. Safe Mode seems to do the same thing.

Help would be greatly appreciated! Thanks
 

A:Start-Up ends at a black screen with only the cursor

Try a startup repair using the Vista DVD

http://www.bleepingcomputer.com/tutorials/tutorial148.html

if repair fails during the process see this
http://support.microsoft.com/?kbid=946532
 

3 more replies
Answer Match 78.96%

Hello all,

I am in dire need of assistance and any help is most welcome. I am running a Sony Vaio with Intel Core 2 Duo 2.00 GHz processor and Windows XP SP3 Media Center 2005. The computer boots with the Windows splash / loading screen as normal, afterwards, when it would normally show the desktop, I am left with a black screen with the cursor in the middle (not blinking). I have control of the cursor, but can't do anything else. Ctrl+Alt+Del does nothing and pressing Shift 5 times does nothing. I have attempted the normal system restore, booting in Safe Mode, Safe Mode with networking, and Safe Mode with Command prompt. All of these result in the same black screen with cursor control.

I am not aware of any viruses that might be on the machine. I regularly run SuperAntispyware, Malwarebytes, and virus scans with Symantec Antivirus Corporate Edition. None of them detected anything earlier in the day prior to the problem. However, Firefox had frozen up an unusual number of times yesterday. When it froze, I noticed that there was always an advertisement on the site that didn't load properly, so I attributed it to that. Also, the night before, I received a Cicerouiwndframe not responding error on shutdown, but that is not particularly unusual as I have seen it before, though not recently. Further, I noticed yesterday that my computer was having trouble recognizing my printer in one of the USB ports, but when I switched to one of the other ports, it worked fine. In trying t... Read more

A:Windows XP won't start; black screen w/ cursor

Do you have another user account you can try logging in with?

If you don't log in as administrator normally, at the log in screen type administrator and your admin password. If you have the login screen that shows icons, press cntrl+alt+del twice and the standard log in window will appear.

It's possible that an application is attempting to load at start up that cannot complete and keeps the computer from finishing it's boot up. Another user profile might not have this same issue.

If you have another account to sign in with, give it a shot and let us know.

5 more replies