Tech Problem Aggregator

!HELP! Black screen after loading Win. 8.1, nothing works. !HELP!

Q: !HELP! Black screen after loading Win. 8.1, nothing works. !HELP!

A few days ago I was using my computer perfectly normally when I started up a game. If it matters, the game that I was playing was "Rust." I have a decent computer with a Radeon 7870 graphics card and can run pretty much every game fine on high settings. All of a sudden, the game got extremely laggy and random chunk of green purple, red, and more started flashing around the screen. It was completely random and I can't think of any specific action that may have triggered it. Navigating my way through the "fog" of the randomly colored pixels, I ALT TABBED and restarted my computer. I turned it back on, Windows 8.1 is loading, and right when it's supposed to hit the login screen, nothing happens. It goes black. Nothing works.
Important information:
- I don't have a disc.
- Windows 8.1.
- I overclocked my graphics card, Radeon 7870, a week or two before this happened. I'm wondering if this caused all this.
- I can't revert back to a previous state (in the advanced options area when the computer starts up) because it gives me an error and says there was a problem.
- Nothing happens on the black screen. It's completely unresponsive. CTRL + ALT + DELETE doesn't do anything.
PLEASE HELP?! I've looked far and wide all over the internet and I just can't find anything that helps. I've also been trying to figure out a way to un-overclock my graphics card and set it back to default settings, but that seems impossible as well. Any information that you can provide would help me greatly, and I thank you in advance.

A: !HELP! Black screen after loading Win. 8.1, nothing works. !HELP!

From your description of the your problem and the timeline, it may be that you have 'cooked' your graphics card.
The simplest way to test this is to try your computer without the video card - using the on-board video if your computer has this is simplest -  or by substituting another known good card for the Radeon that is in your computer at the moment. Since you are only interested in a substitution test, almost any video card will do. If you don't have one you may be able to borrow one off a friend.
If your computer starts working with a different video source then you can be fairly sure your Radeon is a late Radeon. If of course you still have no video when you try this post back and include details such as make and model on your computer.
Chris Cosgrove

4 more replies
Answer Match 62.16%

I have another issue with my desktop running Windows 7 . the laptop starts up fine and monitor screen works but when it gets to desktop the screen is black. Any ideas?????
I have another laptop where it starts up fine but monitor is black . helppppppp

A:Screen works when starting computer but when it gets to desktop screen is black

What happens in safe mode?

4 more replies
Answer Match 61.32%


Ok, well it starts off with me managing to either corrupt windows or the hard drive on my original hard drive, and when ever I try to boot off there, I get to the windows loading screen (with logo and little green sliding bar) and then it restarts and keeps doing that. Tried booting in safe mode, and from disc but I cannot do anything with it in terms of booting.

So what I decided to do was get a second hard drive and install XP onto there, and then plug my second hard drive in and see if I can transfer files off there to the new one.

I got XP installed fine on it, but when it came to booting with both hard drives plugged in I came to problems. I set which hard drive is the priority one in the bios as there is no pins on the back of this new hard drive, and it got to the windows loading screen with the new installation (i know this because the loading screens are different for both hard drives). After the loading screen my monitors go black and nothing happens.

Windows loads fine when it is just the new hard drive plugged in, even if the old hard drive is plugged in and set to disabled it goes to the black screen.

If anyone is able to give some advice on what to do, or what could be wrong, I would be really grateful.



A:Two hard drives, both with same copy of XP, black screen after windows loading screen

Sounds like the old hard drive is faulty to me.

2 more replies
Answer Match 60.9%

Hey, need some help yet again!

Yesterday, I downloaded Mission Against Terror (New MMOFPS), and I downloaded it. Upon updating with the patcher, my laptop went haywire. It started opening up random IE windows, slow speed, etc etc.

I did a whole memory scan, and a malware/adware/spyware scan. There were several viruses and whatnot, but what is important are the files: SVC2.exe and 2008.exe, you'll find it why later on. The anti-virus said that it had fixed/deleted everything.

So, I restarted my laptop, hoping that I'd get it up and running in safe mode for any further scans. Unfortunately, when I restarted it, after the windows 7 loading screen (which is right before login screen), a black screen appeared. With nothing at all. Not even a cursor. BLACK. JUST BLACK with NO keyboard access/mouse access. But, that's expected since it's BEFORE the login screen. It's the same with normal boot, boot that does that "last best used option" or whatever, safe mode, with networking, etc etc. All the same. Black screen.

Good thing I had WIN XP on my other hard drive. So, I booted up into WIN XP (where I'm posting this from), and did a FULL (NOT QUICK) system scan, to find the SAME Viruses YET AGAIN: SVC2.exe and 2008.exe, along with some other minor tracking cookies and what-not. Win XP (on second drive) is also having a few problems, like IE shutting down every second (using firefox now). Think this is a whole system prob. But, why? Didn't the antivirus-es fix it? I... Read more

A:Black Screen BEFORE Login screen and AFTER Windows 7 logo/loading!

Hi your problem can best be addressed in the security section of the forum

3 more replies
Answer Match 60.48%

So here's the deal, starting from the beginning!
Note: I've been away for about a year, and I just got back today.

I'm pretty psyched about Starcraft 2, so I tried to install it a couple hours ago. The software failed to connect to the Internet to validate the installation. At the suggestion of a member of another forum, I ran ComboFix.exe. It totally fixed the problem.

I could have stopped there, but I was a little greedy. I then installed 87 Windows Updates on my computer, up to but not including XP Service Pack 3. I did this because SC II more or less asked me to.

I restarted upon completion and the problem began. After the Windows loading screen, the screen becomes black. Shortly afterward, there is no more input to the monitor (it turns off). I hear a beep every 40 seconds from my computer, but nothing else. This continues until I restart.

Safe Mode and Last Known Configuration do not work. I have the Recovery Console installed, but I don't know what to do with that. Unfortunately I disabled System Restore quite a while ago to save space.

I am fairly certain the culprit is these Windows updates. What I would ideally like to do is, well, uninstall them. I don't know how to navigate the text workspace of the Recovery Console, though... and I don't even know if it can be done.

I'd really appreciate any help at all. It's so unfortunate that my computer worked great after a year of sitting idle, and then I went and messed it up in an hour!

A:[SOLVED] Black screen after Windows loading screen

Use an XP Installation Disk to run chkdsk, and hope your problem is HD errors.

If Safe Mode, Last known good configuration and System Restore are all not working, the only thing left is a Repair Installation.

Do you have a XP Installation disk ?

9 more replies
Answer Match 60.48%


I'm new to the forums, but I find myself coming to this site a lot to fix my windows computer, so heck why not join?!

Recently, my computer starts up windows and after the loading screen it just sits at a black screen forever with a cursor and it doesn't even make it to the log in screen. I have tried safe mode with the same results.

What I've Done So FarTried to Repair Startup with Windows DVD
Tried to use sfc /scannow at boot (Says pending changes and needs to restart)
Tried logging into my Ubuntu partition and virus scanning (None found)
Tried copying Reg Files from Regback into config while I was in Linux
Tried to Repair Install (But I can't log into Windows )
Tried to bootrec /fixmbr /fixbot /RebuildBcd (Which destroyed my dual boot linux grub, but I was desperate. And still nothing) Interestingly though, after I do /RebuildBcd command it says something like "Found Windows Installations: 0"
Tried to System Restore (Gave me an Error, wouldn't you know)

At this point I'm not to confident that this can be fixed. If anyone has any ideas I'm willing to try. Or if you have any snazzy suggestions on how I could fix it using another computer, I have a different Windows Pro x64 computer that I can put the HD in if there's someway I can save my data/fix it/repair install from there. I just don't know how.

Edit: I finished the chkdsk and there were no bad sectors, though it did give me a message "Failed to transfer logged messages to... Read more

A:Black Screen w/ Cursor After Windows Loading Screen

Do you have any external drives connected by usb? I had a similar problem, and found that I had to turn off the usb drives when I re-booted. I still do that whenever I re-boot for any reason.

9 more replies
Answer Match 60.48%

First post, but I have tried to uninstall video drivers, system restore, random registry fixes, and so forth. I also did a virus scan, showing 17 Trojans (I know, very bad). I am guessing that is how this happened, not sure though. Uninstalling the video drivers helps, until I need to restart it due to new software. Then I can sometimes get to the log in screen, but even after that, It just goes black after a few seconds. I have searched and searched all over, and have not found a fix. Any help?

A:Laptop with Vista has black screen after loading screen

Hi Hackrtanman,

firstly welcome to the forums

Can you post detailed specs of your system.

And can you try to boot into safemode and disable the video card drivers on the system from Device Manager and then restart the system and check.

1 more replies
Answer Match 60.48%

I am posting on behalf of my friend because he cannot get on but he has a cracked versions of ms office 07 and his dad accidently installed the office genuine advantage and Office SP1 and now this has happened. We have tried booting in safe mode, booting off the windows vista disk and restoring the bios back to system defaults but neither of these have worked. He has Windows Vista Ultimate SP1 and his computer is an ACER Aspire.

I will be updating him with any information posted.

All help is highly appreciated.

A:Windows Vista loading screen then screen goes black

Looks like WGA got another one.
I think a format is in order.

As a side note dont put the cracked software back on.
Cheaters never prosper.

2 more replies
Answer Match 60.48%

hi, i recently had a virus on my computer. did numerous scans and did a restore that made my computer go into a continously restart loop on bootup. ive managed to fixed that with couple recovery console commands and finally did a windows xp pair with the disk. had some problems installing some drivers. after the installation repair was finished, computer rebooted, but then the screen would be stuck on a black screen with a cursor in the middle after the windows logo with loading bar. the login screen doesnt show? ive tried numerous ideas from ctl alt delete, and shift + f10. ive hit shift 5 times, and i heard a noise, but nothing pops up for sticky keys. ive booted in safe mode, and it shows all the files loading then it gets stuck with the black screen with the "windows professional" thing on the top and bottom with the cursor. im guessing it has to do with the video card driver? i need help. thanks.

oh and im running on windows xp professional, thanks


okay so i decided to do the xp repair again to see if it would fix it and did shift + f10 to bring up command prompt and typed sysdm.cpl to see what drivers were missing.
there was a yellow explation mark on the following:
+Display adapters
- Video controller (VGA compatible)
- PCI modem
- Realtek RTL8139 Family PCI Fast Ethernet NIC
+ Sound, video and game controllers
- Multimedia audio controller
+ System devices
- Microsoft System Management BIOS Driver
+ Universal Seria... Read more

A:stuck on black screen with cursor after loading screen

Does it boot in safe mode?

7 more replies
Answer Match 60.06%


I have a Dell Inspiron 570 desktop which boots up normal however after I put in my password for log in
the screen goes black and only the mouse works. It does log in to safe mode with no issues.

TSG Results:

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: AMD Athlon(tm) II X2 250 Processor, AMD64 Family 16 Model 6 Stepping 3
Processor Count: 2
RAM: 3838 Mb
Graphics Card: ATI Radeon HD 4200, 256 Mb
Hard Drives: C: Total - 461732 MB, Free - 372339 MB;
Motherboard: Dell Inc., 04GJJT
Antivirus: McAfee Anti-Virus and Anti-Spyware, Updated and Enabled

I have done the following (all in safe mode with networking) to resolve the issue and none seem to work.

1- Start up repair, memory test, tested and repaired all system files with sfc /scannow and chkdsk /f
I can not access task manager on this black screen.

1.1 Opened and cleaned computer, re-seated RAM modules, There is no video card only on board VGA
2- Scanned the system (hidden files showing) with Malware-bytes virus and anti Root-kit scanners
, tdss killer, rkill, eset online scanner.

Eset Results:
C:\Users\Karen\Downloads\ JS/TrojanDownloader.Nemucod.HV trojan deleted

3- I uninstalled and reinstalled the Display Driver via the Device Manager, updated driver (current)
4- Emptied all temp folders with CCleaner, Emptied all cache of IE and Chrome. Both browsers are updated.
5- I tried last known good confi... Read more

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Answer Match 60.06%

everything started goin wrong when i went into my bios usb hardware wasnt being recognize in windows so i went to adjust the options and changed the usb function to enable...i also did some other things......although my graphic card is agp...on the primary graphic it says pci so i changed it to agp...graphic winsize was 64mb i changed it to 128mb, cpu was 133mhz, i turn on the overclocked and change it to 160mhz....and then restart and everything went wrong, it stayed with the black screen......

when i turn on my computer everything works but my monitor stays blank even with 3 different video cards i tried with...,also thought if it was my monitor so i went to my bros computer and try it but nope even my bros monitor stayed it has to be the motherboard fans, harddrive, and whatever works.....mouse(optic) works but keyboard doesnt seem to get any signal...tower light stays green but when turned on, it turns to orange jes like the monitor

i also try taking every card out...sound card, graphic card, and my harddrives(since it was the harddrive that i change the configuration in) but nope still doesnt work

i google my probelm and tried everything and still no luck

my specs
1.6gig duron
728 mb
geforce 6600 agp

im jes hopin i didnt fried that damn **** pretty sure it aint fried becuz it can still be turned on

A:**black blank screen** everything else works

What Kind of Motherboard.....

....and is there any way to reset it back to default. Have you looked through the motherboard manual if this is a self-build? If not, can you get the motherboard model and check the manufacturer's website for a manual? Not sure if you fried your chip, but it could be....or it may just be the system is buckling because it won't accept the overclock.

7 more replies
Answer Match 60.06%

Wondering if someone can confirm if I have a mobo problem.
My monitor is showing a black screen all the time.
It changes from Orange(Stand-by) to Blue(Active) at all the correct times.
This includes at boot up, moving the mouse or pressing a key to get out of stand-by.
I have tried different video card in a diferent slot.
I have tried a different monitor.
I have removed the battery from the mobo to clear the CMOS.
Thru network, I can access the hard drives and files that are shared.
Seems the PC runs fine except for no picture.
I can even hear the start up tune when windows kicks in.
Unfortunately the mobo does not have it's own VGA so I have no choice but to try a card.
It all points towards mobo but was hoping anyone out there might know something else I can try.
Cheers everyone for looking.

A:Monitor Works But Black Screen

7 more replies
Answer Match 59.64%


Ive had this problem since yesterday and it's driving me mad!

After the loading bar (before the usual vista logo is supposed to show) my screen stays black. I've also tried to boot up in safe mode, but then it hangs on "Loading Windows Files". I've tried to boot up the Vistax64 recovery disk, but it wont show me more than the mouse and the vista background. It doesn't give me any options to actually do anything.

Please help :)

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Answer Match 59.64%

Hi guys, I've recently got attacked by some sort of virus malware and my AVG instantly asked me to reboot. After I rebooted and loaded the green loading bar, my entire screen turned black without the windows badge.When I clicked on the restart button, I'm able to get inside safe mode, network and command prompt but not start windows normally.. I've also tried chkdsk command but it showed 0 bad file.

I'm still working on vista sp1 32bit

Can anyone help me out?

Thanks in advance and pardon me for my bad english.


A:Black Screen after loading.

Hello r4zE,
Boot in to safe mode and run the file checker.
Follow this tutorial.
It could be that whatever caused the problem messed up your video driver so you may have to re-install that too.

System Files - SFC Command

If you have the Vista disk try this too.

Repair Install For Vista

Hope this helps, good luck and post your results.

4 more replies
Answer Match 59.64%


I was hoping that some of you guys could help me with a problem. As the title says, my screen goes completely black after the loading screen with the green loading bar, but before the usual windows vista circle is supposed to appear.

I have also tried to use a vista x64 recovery disk. Here I only get the blue background a mouse I can move around on the screen, meaning I have no options to choose from.

Does anyone know what the problem might be? And if so, how to possibly fix it?


A:Black screen after loading bar

It might be the BSOD. Follow these instructions to post a dump file. Then we can go from there.

[1 - Novice] How to ask for help with a BSOD problem - Windows 7 Forums

12 more replies
Answer Match 59.64%

Hi I restored my windows on my laptop a few weeks ago an last night the laptop just loads to black screen so I switch it off then back on again and it sakes me to do a start up repair this happens all the time and I get up today and it's still doing it any ideas what it could be and how to fix it thanks
Root cause found

Unspecified changes to system configuration might have caused the problem

Session details
System disk = \device\hardisk0
Windows directory = D:\windows
Autochk run = 0
Number of root causes = 1

A:Loading to black screen

I saw this when it said it was posted "2 seconds ago", but I didn't know what to tell you, so I decided to wait and see what someone else says. Now it says "2 hours ago" and nobody has responded yet, so I'll jump in.

When you say that "you restored your windows on your laptop", I'm wondering what method you used. Did you buy a Windows CD and do a "clean install"? If so, I disagree with that method. Why do it that way when you have a hidden partition on your laptop that can restore your laptop to it's "out-of-the-box" condition and have everything working as it should? That's what I think you should do. After all, when you buy a laptop, the manufacturer has everything finely tuned so that it doesn't crash on you. It's what you do with it after you buy it that makes it crash.

How do you start your factory settings recovery process? That's a good question, because it varies with each manufacturer, so since you didn't say what make and model your laptop is, I can't tell you. On my son's ASUS, he has to press the hotkey, <F9> at startup, on my Acer Aspire 5739G, the hot keys are <Alt> + <F10>, and on the Toshiba Satellite that I just helped someone with, it's <F12> at startup and then he had to look for the option called, HDD Recovery. If you have any other brand, then you need to go to thier website, click on "Support" then go to "Downloads" but instead of looking to download drivers, ... Read more

1 more replies
Answer Match 59.64%

Hi, I need help
The problem is every time i reboot my pc, i get a plain black screen for 10 minutes and then window xp loading sign comes up..
what is the problem.. i even tried to reformat my computer.. it keeps doing it.. i need help T.T

A:Black Screen before XP Loading

Sounds like a hardware problem download DFT from the link below and burn the

image onto a cd then boot off of the cd run a full system test. Also download

memtest from the link below and burn the image onto a cd and then boot oof of it

let it run for at least 7 passes. Post back results

Drive Fitness Test


8 more replies
Answer Match 59.64%

I have a desktop running vista basic. When I boot up everything goes alright til the welcome screen comes up, then the screen goes black and the only thing I see is the pointer which I can move around with the mouse. After 4 or 5 min the desktop starts to load then everything is back to normal.This makes such a long load time. Any answers?

A:Black screen on loading.

In Vista when it is finally loaded.

Go to "Start" type in CMD located CMD.exe right click on CMD.exe then select "Run As Administrator" at the command prompt type in then hit enter...

type in Y for yes then manually reboot.

Also go here PC Running Slow

3 more replies
Answer Match 59.64%


I have to Vista laptops I'm trying to fix but am a bit stuck. The problem is no matter how I load them (safe mode, normal etc) I get the windows loading bar, or save mode loads the drivers but then it just sits there with a block screen! The mouse courser is shown and can be moved.

They have no disks for these either and no recovery partitions. The first one I am looking at is an Asus AW-785 /AR5B95

Anyone have any helpful advice on this please?

A:Black screen after loading

13 more replies
Answer Match 59.64%

Hello all,

I just bought a new video card, Diamond Radeon HD 2600XT PCIE 512MB GDDR3. I physically replaced my old card and then put in this one. All goes well and then I turn on the power and nothing loads. Immediately after I turn on the power, the three lights flash quickly on my keyboard once and then nothing happens.

My monitor doesn't receive a signal, and nothing happens. I see the lights on the actual PC lighting up and it seems to be loading, but it just stays on the blank black screen.

Since then, I figured that perhaps I need to update the drivers on my motherboard, since it is a DX10 card and it must be failing to recognize it all. So I commence to reinstalling my old video card, thinking things will load as normal and I could get started with my updates. How wrong I was...install of the old card went fine, turned PC back on and nothing I get the same thing. Just the black screen, keyboard lights up instantly and fades, but it just sits there.

I left the backing off of the PC to check the fans, since a friend told me that my motherboard may have crashed, and I would know if I heard beeping or if my fans weren't working, all fans were working, the power supply one, the one attached to the mobo and the one on the video card.

I can't enter BIOS (honestly wouldn't know what to do if I could) and I can't get it to work at all period. I've tried to check everything I know how to do, but still getting nothing. My only thing... Read more

A:XP not loading, Black Screen

I've fixed this by going to the HP site. All I did was reset the power, by holding down the power key for 5 secs. Come to find out power was not being distributed correctly throughout the PC, so a quick reset helped out. The new video card is in place and now i'm installing the software.

2 more replies
Answer Match 59.64%

I've got a laptop and Windows XP, and twice now within the last week, when I try to turn it on, it loads a little Centrino picture (think it's Centrino), then, when it should display the loading information, the white text stuff before going into the Windows loading screen, it simply doesn't load it. All I get is a black screen, with a little horizontal flashing white line (Like it's waiting for an instruction)
Both times I've put the XP CD in, and pressed Repair, then when it tells me to pick an installation of Windows, I pick it (It's my D drive), then it comes up with D:/WINDOWS
After that I've typed help to get the list of commands, and then found the one I needed both times, can't remember which one it was off the top of my head, but it was something about getting the computer to load that installation of Windows, then I type exit, take the CD out and turn it off, then on again, and it loads Windows. Why is this problem happening though? I've never had it before, and it's happened twice, not sure if it's a coincidence, but both times it's happened after connecting to the internet (which also says something about an invalid security certificate)
Can anyone help, or at least tell me what's likely to be wrong, and whether a new computer seems like it might be necessary?

A:XP not loading, black screen!

Next time, try booting the computer from the CD. select "R" instead of "enter" when "Setup" starts. Load the Recovery Console and when in the command prompt type in chkdsk /r. Let this run and it will fix any errors on the hard drive which is what I think is happening here.

2 more replies
Answer Match 59.64%

hi guys, i was watching a movie on my computer when all of a sudden the screen went black and nothing would show up on it. so i shut it off using the power button and tried turning it on. the thing boots up well and i can even hear the windows login sound but i cant see it on screen. not the bios/not the desktop, nothing. its just a black screen. so i tried to plug in the monitor into my onboard graphics and it worked. so what could be my problem ? its a e-vga 7600gt

A:Black screen with 7600GT, onboard works

It is possible that the video card just went bad

1 more replies
Answer Match 59.64%

I built a custom pc recently and I decided to get Windows 8.1 because it was actually cheaper than Windows 7 ($110 vs $159). I built the pc and installed Windows 8.1 no problem. Rebooted after install no problem. Updated my graphics card drivers (tried playing minecraft and it said I needed to) and rebooted, no problem. Then, the next day when I turned it on, it booted onto the start screen, before the login, I clicked to continue to login and it went black. Everything but the mouse. It would flash on and off every little while. I could move the mouse off the screen to the right and bottom, but not the top and left. I rebooted, same thing. One more reboot, and the splash screen is different . It says "Please Wait" on top of the loading circle thing. It says Recovery. I click advanced settings and continue to windows 8.1. It reboots and works fine. Until next time I turn it off and back on.

I've googled it and came up with people who got this after upgrading from windows 8. And they haven't been able to get in at all. I'm not too worried as it works, although I would like it to work as it should.

These are my specs, if needed:

AMD FX-6300 6-Core 3.5 GHz
ASRock 980DE3/U3S3
2x4GB G-Skill Ares DDR-3 1600mhz
Gigabyte Geforce 650 Ti
Windows 8.1 64-bit (obviously)

not sure what else is needed

A:Solved: Windows 8.1 black screen, but works after few tries.

16 more replies
Answer Match 59.64%

Basically this is a computer from someone at work. I have no idea what they visited to get these programs/viruses/trojans/malware... on the compouter or what they did to try to remove them. There are a few programs I downloaded to clean it but, it looks worse than I know how to fix.

DDS (Ver_2012-10-19.01) - NTFS_x86 MINIMAL
Internet Explorer: 7.0.6000.16982
Run by VALUE CUSTOMER at 12:43:25 on 2012-10-30
Microsoft? Windows Vista? Business 6.0.6000.0.1252.1.1033.18.3566.3167 [GMT -7:00]
============== Running Processes ================
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k NetworkService
============== Pseudo HJT Report ===============
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\... Read more

A:Black screen on startup, only works in safemode

Greetings and Welcome to The Forums!!My name is Gringo and I'll be glad to help you with your malware problems.I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of usPlease do not run any tools unless instructed to do so.
We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.
Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.
Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.
A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.NOTE: At the top o... Read more

3 more replies
Answer Match 59.64%

First im sorry that i cant run your sys info program im in safe mode and it wont let me run it. I have hooked my HP pavillion 6000 using 2 amd core II processers, and a raedon 3600 graphics card from ati. I can get more info later if you need it. I have hooked my PC to my Sansui 40" HDLCD tv to use as my monitor. it works for a time and works great then at random intervals sometimes 2 hours sometimes a week the image goes black. this is not sleep mode i have fixed all the settings for this occurance, i have tried to update the driver from ati but the pc is having trouble installling the software. when the screen goes black it will only work in safe mode. I can restore the pc to a previous version a few days prior and it works for a time but the same problem occurs please help i like using my pc like this and would like it to work properly.

A:Black screen only works in safe mode

14 more replies
Answer Match 59.64%

I've seen other people report this problem on other sites, but the threads seem to just dead end, and searching on this site keeps throwing an error for me.

I recently installed Win7 (build 7100) on my old Dell XPS 400. At first, it ran fine. A few weeks or months later, however, it just stopped booting properly. Specifically: it reports that it did not shut down cleanly, and gives me the various safe mode boot options. No matter which I choose, I get the Windows 7 startup screen (with the four fireflies combining into the logo), and then a black screen in which only the mouse works. I've left it up for hours like that, with no change.

I've tried booting from the Win7 CD I made, but there are no system restore points, and the repair feature is unable to fix the problem. (I've also tried UltimateBootCD, but I can't seem to find a way to format the partition I have Win7 on, which means I can't reinstall Win7 there from the CD.)

It may have shut down badly, indeed, but I don't remember. (I do have power outages on rare occasions.)

Win7 is installed on its own HD partition, about 30GB in size.

I do browse the web on this computer (Firefox or Chrome, if it matters).

A:Boot to black screen; only mouse works

Download Killdisk and use that to format the HDD that Windows 7 is on. Burn the ISO image using Imgburn to burn it to a CD or DVD.

Then you should be able to install Windows 7 again normally. I hope you aren't trying to install the drivers from Dell as they are probably not support for Windows 7 yet.

2 more replies
Answer Match 59.64%

I recently got a used computer from my cousin that I am trying to set up for my kids. When I turn it on there is only a black screen. It shows nothing. Not a cursor or anything. You can hear the computer start up (the fan, etc) and the green light comes on. I tested the monitor on another computer and it works just fine. My next guess was maybe video card? Bought a new one and inserted but the same happened. I was hoping that maybe after I inserted it I could go to a boot screen and instruct it to install from CD before trying to load Windows by typing f8 or f12 @ startup. No go. Total black screen still. Not even a cursor. It's a dell. I'm not sure what year but relatively new (within the last 10 years). I think Window's XP Home Edition. The inside looks clean. No noticeable sign of damage.

Thanks for your help.

A:Total Black Screen but Monitor Works

Hi -You might hear a fan or other noise , but is there a Beep sound as the computer warms up ready to start - If not the problem may be a hard drive - Thank You -

2 more replies
Answer Match 59.22%

Hi guys, there is a weird problem with my windows, sometimes it crashes and restarts and then during loading procedure it crashes on blue screen, which means the windows doesnt load, i tried it 4,5 times, each times it gives me a blue screen and the windows
doesnt load, but after a few hours, whenever I try windows loads, and works fine till it happens again(sometimes a few hours later sometimes a few days later)
 I have also Acronis backup , sometimes I have to recover it by Acronis to save some time,
my hard drive is totally new and got it tested, its 100% functional.
I would really appreciate any suggestions

More replies
Answer Match 59.22%

While browsing screen went black and audio froze (loud high frequency repeating noise). Restarted system and windows suggest to perform startup repair before loading. Performed it but it says it cannot fix all errors. Windows will show the loading screen but it never logs on, screen turns black and keyboard lights are not responsive (num. etc).
Created a system repair disk on another computer, ran repair from there, but it did not solve the problem.
I can enter windows in safe mode, writing this from there.

No new hardware added or software installed before this happened.

My uninformed assumption is that the 5-year old SSD is failing.

What is the best route to take?

Diagnostic Report (1.9.0027.0):
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0x8007043c
Windows Product Key: N/A, hr=0x8007043c
Windows Product Key Hash: N/A, hr=0x8007043c
Windows Product ID: 55041-147-8709731-86797
Windows Product ID Type: 6
Windows License Type: Volume MAK
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {B649ECC6-E726-4773-AE72-689A7948C7D2}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x800... Read more

A:Black screen after windows loading screen

Hi and welcome to SevenForums,
I would guess it would be a graphic's card driver if safe mode with networking is working.

Remove the graphic's card after uninstalling the driver
Connect using on board graphic's and see what happens.

Either way safe mode with networking uses minimal drivers and installed software
Post a uninstall a program screen shot here.

1 more replies
Answer Match 59.22%




So yea, my screen goes black after the loading screen, sometimes I had a c000021A blue screen (or was it 29a)

And this all happened right after a scheduled CHKDSK.

And removing the infected files didn't help at all either.

I'm at a loss here.

Thanks in advance for the help.

DDS (Ver_2011-06-23.01) - NTFSx86 NETWORK
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_11
Run by Administrator at 22:20:36 on 2011-08-16
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.2047.1329 [GMT -5:00]
AV: avast! antivirus 4.8.0 [VPS 091127-1] *Disabled/Outdated* {7591DB91-41F0-48A3-B128-1A293FD8233D}
============== Running Processes ===============
C:\WINDOWS\system32\svchost.exe -k DcomLaunch
C:\WINDOWS\system32\svchost.exe -k netsvcs
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Program Files\WinRAR\WinRAR.exe
============== Pseudo HJT Report ===============
mStart Page = hxxp://
mWindow Title = Windows Internet Explorer provided by Comcast
mURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg9\toolbar\IEToolbar.dll
mWinlogon: UIHost=c:\program files\tgtsoft\stylexp\logon\CurrentLogon.EXE
mWinlogon: Userinit=userinit.exe,
BHO: Groove GFS ... Read more

A:Screen goes black after Windows xp loading screen


3 more replies
Answer Match 59.22%

I'm running Windows XP SP3, with all updates current. The computer itself, I built myself about 6 years ago. The hard drive with XP on it is less than 2 years old. Whatever else you need to know about it, please ask and I'll tell you.

When I try to start my computer, everything looks and sounds normal, until the XP loading screen is done. Where I should be seeing my log in screen, instead I see a black screen. No flashing cursor or anything.

But, the problem started a little before this. About four hours ago, I put my computer on standby. (I normally do this when I expect to return shortly, and haven't had any problems before.) I have it set up so that I can press any key, and the computer wakes up. Well, when I came back, my computer fans were running, the screen was black, and the light on my monitor was amber instead of blue. One of my cats was sitting in my computer chair so I thought she had walked across the keyboard. I hit the 'space' key, expecting to wake the monitor up, but it didn't. I pressed a few more keys, moved the mouse, pressed more keys, and still no response.

Pressing the reset button was my next move. My computer fans went silent, (which hasn't been what occurred in the past when I pressed reset.) then they came back on. After about five seconds, everything shut off again for about two seconds, then on for five seconds, and it continued this off and on cycle. I pressed and held the power button, which normally forces the computer to shut down. It... Read more

A:[SOLVED] After loading screen, screen goes black.

Greetings roger97338 Merry Christmas,

Have you tried booting into the 'Safe Mode' screen and selecting Last known Good Configuration?

Try this and post back with the results.

Kind Regards,

14 more replies
Answer Match 59.22%

Just started happening last week on my friend's laptop. It sticks on the loading screen for ages (like 5 minutes) then just goes black without ever showing the login screen.

It's running Windows 7 Home Premium 32bit. Works in safe mode and have done a virus scan using AVG and couldn't find anything. Done a memory check but that seems to be fine. Tried updating windows in safe mode but the Windows Update won't open.

Tried doing a system restore but it failed. Tried using sfc /scannow in safremode but that said there was nothing wrong. Tried disabling the graphics card but that didn't make a difference.

The computer didn't come with a windows cd so tried downloading "Windows 7 Home Premium x86 SP1 U (media refresh)" Windows 7 Direct Download Links and then doing a Repair Install using the this guide Repair Install but on step 9 it says "to upgrade you need to be running windows 7 with service pack 1 installed..."

Any help would be much appreciated.

A:Black Screen after Windows loading screen.


See if any of these links are of help...

Why is my screen black when I start Windows 7&#63;

Windows 7 Black Screens of Death for Some AMD/ATI GPUs - Softpedia

windows 7 black screen after login, no desktop show up

Windows 7 Loads to a black screen. Whats the - Microsoft Answers

7 more replies
Answer Match 59.22%

My stats..

Win XP
ECS k7S5A motherboard
AMD 1.4 ghz
Radeon 9000 Pro
PS 400w
Envision 980-e (19" flat screen)
I started getting a black screen after the windows loading screen about 5 months ago. So you understand the black screen is AFTER the windows splash screen, not before. At that time I was running Win ME and had a RAdeon 8500 64mb DDR. I can't say for sure, but I think this started very soon after I got the RAdeon 8500. I could temporarily fix it by logging into safe mode, then restarting. I was having a motherboard problem at the same time where it would reset my bios settings about once a week. So after about a month of the black screen issue I returned my motherboard for a new one(same model) and reformatted, upgrading to XP. Ok, things go well for about a month then start getting the black screen. I reformat XP again to fix it and it happens AGAIN. So I went out and bought RAdeon 9000 Pro thinking the video card was to blame. Just to note, the HD light is not on when the black screen comes up, also it does not eventually log me on, it stays a black screen forcing me to restart manually on front of comp. Radeon 9000 Pro did not fix it. I have reformatted 3 different times now and the black screen seems inevitable.
I have latest video drivers, AGP drivers, XP SP 1, DirectX 9(was doing it on dx 8 as well). Everyone tells me it's a driver issue, but I'm thinking it's the motherboard now. I have a backup GeForce 2 Mx 200. I pop it in and it wor... Read more

A:black screen after windows loading screen

try using a lower resolution and a lower screen refresh rate on the graphics card
It's quite possible your monitor can't handle the higher settings.

This is very likely if everything works ok with a geforce 2mx 200 which has lower top resolution than a radeon 9000


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Answer Match 59.22%

Windows XP service pack 3.

This happened after a scheduled chkdsk. My screen stays completely black and doesn't let me choose a profile to log on to.

I went into safemode and did a scan under administrator with malwarebytes and spybot S&D. And I did find a BUNCH of trojans I couldnt find if I went onto my regular account.

Malwarebytes' Anti-Malware
Malwarebytes : Free anti-malware, anti-virus and spyware removal download

Database version: 7476

Windows 5.1.2600 Service Pack 3 (Safe Mode)
Internet Explorer 8.0.6001.18702

8/16/2011 1048 PM
mbam-log-2011-08-16 (22-06-48).txt

Scan type: Full scan (C:\|)
Objects scanned: 486456
Time elapsed: 52 minute(s), 28 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 1
Folders Infected: 0
Files Infected: 12

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Userinit (Hijack.UserInit) -> Bad: (C:\WINDOWS\system32\userinit.exe,C:\Windupdt\winupdate.exe) Good: (userinit.exe) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
c:\program f... Read more

A:Screen goes black after Windows xp loading screen


follow this NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help - Tech Support Forum and post the logs here Virus/Trojan/Spyware Help - Tech Support Forum

3 more replies
Answer Match 59.22%

Hello, I've just recently encountered a problem with my pc.

I'm running Windows xp service pack 2 on a machine with a p4 2.1ghz proccessor, 2gig ram, and a GeForce 7600 GS video card.

After the bios screen, the computer appears to load normally with the windows xp loading bar appearing, but after this screen all I receive is a black screen with a cursor. I can move the cursor around, however I can't access anything. I also can't issue any commands from this screen.

I've tried loading last known good configuration to no avail, I only get the same screen. When I enter in safe mode, I get the safe mode text on the corners of the screen, but still only a black screen and cursor. When I enter in VGA mode, all I get is a low res cursor icon.

I've booted from a windows recovery disk, with the same results as a regular boot. I"ve also physically removed the video card and booted the machine without it, to only have the same thing happen.

As far as what happened before this occurred I'm not exactly sure. I know that my mom was attempted to install Norton anti-virus, and she said after doing a reboot this is what happened. Since then I can't get the pc to do anything else.

I don't know what else I could do to try to resolve this. Any help would be greatly appreciated. Please help!

A:Black Screen after Windows Loading Screen

I would think, at this point, your best bet would be to do a repair install using a Windows XP install disc.

More information can be found here. .

2 more replies
Answer Match 59.22%

When i boot up the computer it seems alright upon till the loading screen. u don't even get to see a loading screen it just goes black. Can i please get some advice on how to fix the computer with the windows disc. ive put it in and ran the boot up from cddrive. i just have no idia how to fix it from there lol. when i ran it in safe mode it stopped 5 lines down. plz help me out would really appreciate it =).

A:Black screen before windows loading screen

Which windows disc (Xp? Vista? another OS?)

Is this a laptop or PC?
Are you running an addon Video card (well this is PC only question)

We need to know more specifications about your computer to help you

At a guess I would suggest to run CheckDisk from your Windows CD on the Recovery Console ie chkdsk c: /f (Try that)

Oh and please put your System Specs information in your Profile

26 more replies
Answer Match 59.22%


Recently, after one week of not being used, my computer has been giving me problems. After being turned on, the computer goes to the loading screen with the bar and loads but immediately after goes to a black screen. If booted in safe mode, the Welcome screen becomes unfocused and as the cursor is moved, the screen progressively becomes more so. I have never encountered this problem before and do not know what to do. Thanks a lot.

A:Black Screen after Windows Loading Screen

What kind of computer ?

5 more replies
Answer Match 59.22%

Hi I need help

I was working on Ms office word and suddenly pc crashed and didnt respond at all even ctrl alt del
I finally did a hard restart and since that it is not loading at all
I have windows 7 pro on desktop core2duo 8gb rams
When I turn it on now it gives me normal F2 or f10 page, then it moves to loading page but suddenly it fades away giving black screen
Some times it takes me to the loading page and the loading bar keeps working forever
I tried these:
Unplugging everything
Mouse and keyboard
Reseating cables inside and reattaching them
Resetting Bios to default

Nothing worked plz help

A:Win7 not loading with black screen

You might try this to recover your personal files,
Emergency Kit - save your files from a dead OS

6 more replies
Answer Match 59.22%

hi all
sorry for the long post but i have tried a few things
i have hp pavillion laptop with vista home premium.
i was playing brothers in arms earned in blood, when i came out i git a pop-up telling me nvlddmkm stopped responding and has successfully recoverd.
all was fine then played another game for about 5 mins coming out of that i got the same pop-up. but could not do anything other thenmove the mouse pointer.
so i had to hard restart it got the post screen then a black screen,
so i turned it off left it a minute and tried again this time i got a start windows normaly or fix start-up so i went for the fix, got into windows but it kept flashing black screen with just the taskbar showing or the background with white icons. i managed to get into control panel and tried to rollback my graphic driver but it would not do it.
when i shut down, i started in safe mode which went in fine but i have very very little knowledge in this matter can someone help me please.
i could not even get into safe mode yesterday, until i remembered that the first time i didn't have my wireless turned on. when i turned it off i could get into safemode every time.
i ran a virus scan but found nothing i then run search and destroy which found a few things cleaned them, then thought what the hell and restarted and windows loaded i got a pop-up which said
nvlddmkm stopped responding and has successfully recoverd 2 or 3 times.
so i restarted 1 more time and windows loaded normal i then shut down ... Read more

A:black screen after windows loading bar

Post your system model and specs please.

2 more replies
Answer Match 59.22%

Please help! I have an HP A420N desktop puter and as soon as I try to start it I get a black screen with (error loading OS) and that is all. I have tried starting using F8,F10 & F12 but cannot get it to do anything. Originally it had Win XP as the OS had to instal Win XP Pro aprox 1-1/2 years ago from a friend. It worked fine till aprox. a month 1/2 ago and all of a sudden it came up with the black screen. Is there anything available from somewhere other than HP as they claim it isn't avail. thru them? I cannot afford to buy a new OS or new tower so if I can't find something i'm without a system. For now I am borrowing a laptop from my daughter but it is only temporarily. Thanks in advance for any and all help.

PS, if of any use please contact me via e-mail or post a reply here?

A:Black Screen (error loading OS)

I removed your personal Email address to avoid you getting spam. People can Personal Message you here anonymously.
Boot off of the XP CD or restore disc and get to the Recovery Console here type chkdsk /R and press enter. the Check Disk utility will try and fix any file errors.

3 more replies
Answer Match 59.22%

Last night my video went all screwy as I was using my computer. I got interference and snowy stuff all over the screen. I restarted the computer, and the screen went black (completely black, no flickers) after the Windows XP splash screen. While on the Windows splash screen there are rows of blue colored rectangles across the screen. I have an older nVidia GeForce4 Ti4600 (agp) on a Dell 8200 and financially cannot upgrade to a new comp at this time.

I restarted in safe mode, uninstalled my video drivers, restarted and had video (windows detected my uninstalled video card). So I downloaded and reinstalled my drivers, but when I restarted it went to black again. I also tried installing the newest version of directx and I rebooted to the last known good configuration, neither worked.

I opened the case, took the card out, it looked fine, not dusty and it was not hot. I reseated the card, turned the comp on and the fan was working.

I haven't yet gone to the reformatting/reinstalling windows step... I'm wondering should I reformat or is this more likely a dead video card?

A:Screen goes black after loading Windows XP

7 more replies
Answer Match 59.22%

Yesterday my PC worked fine and when I wanted to turn it off it didn't work by start menu so I turned it off manualy by holding the power button. Today when I got up I turned my PC but it doesn't work. Everything works fine untill the after the windows loading screen. It loads and then when I'm suppose to see users the screen goes black and all I can see/move is the mouse. Two weeks ago uptill now Avira Antivir was detecting viruses named something like a2r442rfwa244rt65t43 but I always blocked or qaurantined them. So things that I tried to do are: I tried to run safemode-same problem. I tried using windows repair instalation and it finished without problems but i still get the same problem. I don't know what to do. Please help me!

A:Black screen after windows XP loading

Anyone? Please? I really need to get my PC fixed i have a lot of work to do.

1 more replies
Answer Match 59.22%

ECS K7S5A, SiS 735 chipset motherboard
AMD 1.4Ghz
Radeon 9000Pro 128MB
Win XP
PS 400w
Envision monitor, model 980-e

I'm having a problem with a black screen after showing the windows loads screen. It stays black and I have to restart in safe mode. Does not show the HD light on while on black screen so I assume that nothing is trying to load up. I have reformatted 4 different times to fix this. It always works fine for a while(1 week to a month)but goes back to the black screen problem eventually. This last time I upgraded me power supply from 350w to 400w. No problems for about a month, then this morning I get a black screen. All monitor drivers are updated, video, an AGP. I had resolution set at 1024x768, 60hz refresh. With all the stuff I have messed with, this has been going on for about 5 months now, it seems that the monitor might be the problem. Also was having a little problem here lately before the black screen came back. System would boot up but the monitor would never actually come on, the light would stay yellow. Everytime I restarted it would come on and boot up fine, so I didn't worry too much. Please help me!!

A:Black Screen after Windows loading

Closing duplicate, please post only once.....

1 more replies
Answer Match 59.22%


I can't get onto my computer at home. It loads up, shows the HP screen, then shows that windows didn't restart properly. No matter what I click on (including last good configuration) it goes to a black screen. Originally it went to a chkdsk screen and checked for errors, but once it completed and said it found errors, I've gotten the black screen ever since and can't get anywhere near the desktop. Just the windows xp loading screen, then nothing but a black screen. Oh, and safe mode won't work either. If I click safe mode, a page full of white script comes up and won't go any further. Now, I do have the option of doing a HP system recovery (either that or destructive recovery) from the blue screen that shows up first, but I'm really concerned about losing everything. It's not backed up, and even though it says during it's default recovery I won't lose data files, I'm still nervous about proceeding. So, any ideas on what I can do? I'm at a loss, and right now I'm not even home, I'm on a computer up at my campus. So if there's a large gap in reply, it's because I had to leave.

Urgent help needed,
Thank you

A:Black screen after loading window on xp.

It's not backed up, and even though it says during it's default recovery I won't lose data files, I'm still nervous about proceeding.Click to expand...

One option is to use a Linux Live CD as a rescue disk to copy your data to CD, USB flash drive, external drive, etc., before the "Recovery." My suggestion is Puppy Linux. It's about a 100 MB download, and will run completely in RAM, allowing you to use the CD drive to copy data to if desired.

3 more replies
Answer Match 59.22%

Hi, yesterday I have installed a game called "Apache air assault", evrething was ok, then I have tried to play and the computer get stack. Then I rebooted the computer And it shows "Windows 98 loading", but when it finished loading the screen gets full black, I canīt see the desktop. But it seems that system was loaded, i can move the mouse a click it and I hear that itīs working ok, but I cant see anithing.
Then I reboot meny times but its always the same, so I reboot the computer in safe modee and then I could see the dektop, so I unistalled the game, and reboot again, but the problem is still there, I caīn not see anithing, the screen gets full black when the system finished loading th win 98.
My pc is an IBM Thinkpad a21m;PIII 800Mhz;64MB ram

please help me, thanks!!!!!!

A:Black screen when win 98 finish loading

Did you set your resolution too high after trying to play the game? It's possible that the refresh rate or the resolution you have selected is too high for your monitor to handle.

Try booting in safe mode by holding the CTRL key before Windows 98 loads. See if your screen will come back after that.

1 more replies
Answer Match 59.22%

First time post here at TSF, glad to be here and I hope I can find some support for my problem with my computer. :)

Okay, let me tell you the whole story;

I woke up one morning, as usual, had my coffee, had my shower and etc. and went to my computer. Turned it on and everything seemed fine but it restarted by itself. It kept doing this over and over again and it would never get to the Windows XP Home Edition loading part. When this was happening, my router/modem had an orange light, which is where my Internet connection port from the router/modem is connected to the computer which means it wasn't working, for it to be working it usually is green. I thought this was strange.

I did research on my laptop as I have wireless Internet. My best options were to save my hard drive information to a backup disk and reformat my computer or do a Windows XP repair. I decided to go with the repair. I did the repair about an hour ago, seemed to go fine, all was well and it was finished. Turned off my computer, took my Windows XP disk out of the computer and put it back in its case and turned the computer on.

This time when I turn my computer on, everything loads fine, the Windows XP Home Edition loading screen pops up and it seems to work perfectly. Now when it finished that, it goes to a lighter black shaded screen, loading the login/welcome screen but it just fades slowly to black. I move my mouse and the mouse comes up and the screen goes to a lighter shade of black as if it i... Read more

A:XP Problem; Black Screen (But Loading)

see if you can boot into safe mode maybe you have a display driver back with results if you can get into safe mode with a safe mode desktop then maybe you can manually correct the display driver by downloading the proper one on another pc and saving it to a thumb drive then transfer to the problem laptop

5 more replies
Answer Match 59.22%

Hi guys,

I got a problem with my PC, windows vista 32-bits. I was playing a game and suddenly my PC froze. I pushed the reset button, but after the windows loading screen I got a black screen and was not able to enter Vista. However, I am able to enter vista in safe mode (which i am doing right now).
On a normal boot-up I am getting a black screen as soon as the loading screen is gone and my computer is making a lot of noise (the noise of a fan that is rotating very fast). I opened my PC to make sure that all cables were plugged in firmly and I noticed another odd thing: as soon as I put my power cable in my pc, the fan of my power supply starts to blow while the pc is still turned off, and after 30-40 seconds it stops again. As soon as I start the pc, the fan starts to blow again like it should.

Any ideas what can be the problem?

Kind regards,

A:PC not starting, black screen after loading

still did not manage to find the cause, any ideas?

2 more replies
Answer Match 59.22%

A few days ago my display settings would not save and each time I restarted my computer they were different. I thought it would not get any worse however now when i start my computer the screen goes black just after the green loading bar. The computer is still on because it makes hard drive noises and my quickplay buttons are blue but the computer does not respond. It starts in safemode but it won't start normally. I have Vista Home Premium 32 Bit with Service Pack 1. Any help would be greatly appreciated to get rid of this black screen. Thanks in advance.

A:Black Screen After Green Loading Bar

Originally Posted by baghb14

A few days ago my display settings would not save and each time I restarted my computer they were different. I thought it would not get any worse however now when i start my computer the screen goes black just after the green loading bar. The computer is still on because it makes hard drive noises and my quickplay buttons are blue but the computer does not respond. It starts in safemode but it won't start normally. I have Vista Home Premium 32 Bit with Service Pack 1. Any help would be greatly appreciated to get rid of this black screen. Thanks in advance.

Check your windows error logs. Also check your device manager for problems.

4 more replies
Answer Match 59.22%

I?ve bought new hardware and install it. I got I all to work with Windows XP (SP1) but after running the system for a about a day, the system became unstable.

Now it gives me black screen after windows load.

The system is:

Asus Reppublic of gamers, formula Maximus (x38)

Intel Core 2 Duo E8400



Club-3D GeForce 8800GTS 512MB

I?ve formatted the hard drive and reinstall Windows (from my old computer, as I could not get windows to reinstall on new system)

I suspect that it might be the RAM or the CPU that?s the problem, but I don?t know how to find with one or the other or if it is a completely different problem.

Any help is greatly appreciated

A:Black screen after windows loading

Try a cold boot to SAFE MODE, by pressing the <F8> key repeatedly about once per second until it boots. If nothing on the screen then, you likely have a bad video graphics card. If you get something on the screen that is low resolution, you likely have a bad driver.
You might try any other video card to see if you get a screen, which tells you a lot about your card.
If it is booting, and you can hear it work, then it is probably not the memory.
Usually the problem is not eh CPU unless you have it installed improperly without enough thermal paste, or too much thermal paste.
How did you format the hard drive and install Windows if you could not see the screen.
If you used a hard drive installed on any other computer, then that is your problem, as Windows Antipiracy will prevent it from working on your computer without a repair install.

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Answer Match 59.22%


I have a problem with Vista. When I start my computer, it displays a black screen for a couple of minutes before starting to load Vista. I don't really know what to say more, since I'm totally clueless with this one.

What I've tried to do, is to update my drivers. I've also updated my BIOS. What should I try next?

Thanks in advance!

A:Black screen before loading Windows

Is this before or after the loading bar?

Do you have a DVD in the drive?

13 more replies
Answer Match 59.22%

Hello all,
My computer is freaking out and i cant figure out why. I try to start it normally and it posts and I see the green loading bar for windows at the bottom of the screen and then the screen goes black. I can load into safemode but that is all. I can not restore sucessfully. Any ideas as to cause and repair of this problem. Any idea are welcome. thanks

A:black screen while loading into window?

What happened prior to this ? ?
Any new software/hardware installed ? ?

19 more replies
Answer Match 59.22%

When the WIndows XP loading screen with process bar finishes the screen goes black. The mouse is still visible but nothing happens. I tried running it in Safe Mode and still the same thing.

I put this topic in here cause it might be the video card. I saw a post from someone else but they said it was after their login.

Should I be right about the video card?

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Answer Match 59.22%

Hi, not sure if this is the right spot but here it goes.
So a couple of weeks ago I turn on my PC like normal, it loads into windows etc. After about 1 min or so I get a black screen and nothing works. Turn PC off and back on works fine.
This week however it happened again, except it won't work after turning off and and again. The only way I can find a "fix" for this so far is by removing my GPU and connecting direct to motherboard. 
I had tried updating Graphics driver but this didn't work.
Not sure what else to try, is this a GPU issue or windows?
Any help much obliged.

A:Black screen loading windows.

If removing your graphic card...resolved the problem...I'd interpret that as a signal that the card is on the fritz.
Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size.
 Click Go and paste the content into your next post.
 Also...please Publish a Snapshot using Speccy - , taking care to post the link of the snapshot in your next post. 

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Answer Match 59.22%

Hi there, i have got a dell 630m laptop but when i switch it on, it shows the windows vista green bars moving then it changes to a black screen. After that i can't do nothing, waiting 1 hour but still stays on black screen. Also i think my hard drive is gone so i wont be able to reinstall or install a new operating system. Please correct me if im wrong. Please help. Thanks

A:Black Screen After Loading Bars



Not sure if it is applicable in your case but I had the exact same problem last week on a Dell XPS Lappy.

Vista loading progress bar ... then nothing.

I was able to start in safe mode with networking, and surf - but never got the desktop to boot in normal mode.

If you wish then check back through all my posts by clicking this link, to take you to the thread I started on 20 Oct.

I thought it was a hardware fault, I was given guidance on things to try - but the only thing that got me up and running was a factory restore.

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Answer Match 58.8%

Whenever I boot Windows 7, after it starts, instead of showing the login screen, it show a black screen with a movable cursor. Now, I can go into safe mode, and it works, but, hell, I can even put my password on that black screen, press enter and it will go into Windows and work just fine. But the thing is, it's supposed to show the login screen, not just a black one, so I'm a bit worried of what might be causing the problem, and whether or not it could expand into something worse. Any help would be appreciated.

A:Black Screen with Cursor on startup, but Windows works

hi kergal
press and hold f8 the power up the laptop then select repair ur computer select command prompt and write
chkdsk then write chkdsk /c
the exit
and make restart

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Answer Match 58.8%

I think I may have a virus, but cannot run any software since screen is black. Have been able to boot up in Safe Mode, and mouse does work - but still do not know how to run any virus software. Can anyone help? Thanks.

A:Computer boots up, mouse works, but screen is black


Can you boot up into the options menu

when you reboot, tap F8 repeatedly until the option menu shows up:

Arrow up to "Last Known Good Configuration" hit enter, see if you can reboot normally.

If you cannot reboot normally, boot back into the option menu again and this time arrow up to "safe mode with networking"
see if you can download and run the following programs

(if you have no internet access - download them to another computer and transfer to the infected PC via USB stick)

Please download DDS from either of these links


and save it to your desktop.

Disable any script blocking protection
Double click dds.pif to run the tool.
When done, two DDS.txt's will open.
Save both reports to your desktop.
Please include the contents of the following in your next reply:


Download GMER Rootkit Scanner from here or here.

Extract the contents of the zipped file to desktop.
Double click GMER.exe. If asked to allow gmer.sys driver to load, please consent .
If it gives you a warning about rootkit activity and asks if you want to run on NO.

Click the image to enlarge it

In the right panel, you will see several boxes that have been checked. Uncheck the following ...
Drives/Partition other than Systemdrive (typically C:\)
Show All (don't miss this one)

Then click the Scan button & wait for it to f... Read more

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Answer Match 58.8%

Hey all,

I'm kind of freaking out since I have a final due in eight hours and my laptop went haywire on me. I've searched this forum and have tried some fixes to no avail.

Earlier today, I was working on my Dell M70 laptop (FX1400 video card) and I was connected to a monitor via VGA. Suddenly, the screen froze and an error msg came on concerning my driver.

I rebooted the laptop only to find my startup screen with vertical hash marks. The Windows XP load screen was fine but after that it went to a black screen. I rebooted in safe mode and this was this colorful pattern in the background (look like horizontal tire marks), then I uninstalled my video card in device manager, cleaned out the driver, and reinstalled the latest driver.

No success.

Can somebody help me out or point me in the right direction? I would appreciate it very much. Thanks.

A:Black Screen, Matrix Code, the works...emergency

If the video corruption occurs on the BIOS splash screen or during the Windows splash screen then you have faulty hardware/video card and you'd have to replace that to resolve it - no quick fix.

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Answer Match 58.8%

Hello all, my BSOD problems are thankfully a thing of the past now! However, I have a new issue that has been quite confusing to me. When I log in to Windows normally, I'm presented with a black screen and a cursor. Through findings of my own I've found that it's because windows explorer is failing to launch. Upon trying to start it by opening the task manager via CTRL+SHIFT+ESC and opening a new task, I'm presented with an error code that tells me windows explorer failed to launch (I believe the code was something like 00x000002...I'm currently at work and don't remember it exactly off the top of my head). So I attempted to restart in safe mode, and that worked perfectly fine. I ran my virus scanner (Kaspersky Internet Security) and found no threats. I then attempted a system restore, and that failed to complete for an unknown reason. The next time I tried logging in to windows normally, it gave me the black screen again. After some frustration, I gave up on trying to fix it for a while and shut the computer down. After turning it on, however, I was able to open windows explorer manually through the same method I mentioned earlier, and it actually opened this time. I ran the sfc scan through the administrator's privilege command prompt, and was told that there were files that were corrupted but could not be repaired. I don't have a windows CD and am not sure where to go from here. Should I start my computer on safe mode with networking... Read more

A:Black screen with cursor, safe mode works

Here is the CBS log I mentioned in the OP. Not sure which information is relevant, but I had to trim most of the document and left just the most recent stuff from the very bottom.

Another note is that upon starting in safe mode, I received a message saying that System Restore did not work, and that an unexpected error occurred while the computer was attempting the restore.

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Answer Match 58.38%

Hi everyone, I have one little concern and I was wondering if anybody has any ideas..

I recently (as in one hour ago) re-installed Windows. I completely wiped my hard drive and started from scratch. Everything runs fine, all the programs work, blah blah blah, but one thing that drives me absolutely crazy is after the Windows Loading Splash Screen, (the one with the little green bar that goes back and forth) I get a black screen with no next for about 30 seconds before Windows actually loads. There is no external hardware plugged in that might be causing an error. This has never happened before, and although it isn't crucial, it's really annoying how slow Windows Loads! Does anyone have any idea?

My computer specs are:
Intel Pentium 4 3.2 ghz processor
1 gig of Ram
aTI Radeon 9600

Thanks so much

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Answer Match 58.38%

Hello. I am having trouble with my Dell XPS 630i lately. It has served me well all these years and I would like to squeeze a few more months out of it (if possible) while I wait on the second gen 5k iMac refresh this year, (hopefully).

So here is my problem. My monitor goes black after booting up past the windows loading screen, and the fans slow down soon after (power save mode?). The only way I have been able to get past this is to power off and remove a stick of ram so that the computer recognizes a change on the next startup; only then will it move past the loading screen and work flawlessly. But now, that doesn’t seem to work anymore either. So I am back to a black screen after the Windows loading screen.

The monitor is new, and I should mention that my computer does not beep on startup, although I’m not sure what that signifies, or if it is important at all. I am hoping that since my computer is so old, it might need the motherboard lithium battery replaced, but I have not been able to extract it on my own without taking out other components that are in the way.

So, before I dig in and manually destroy my computer trying to take out the lithium battery, I thought I’d ask first, in hopes that there’s some easy fix I am missing.

Any leads or help would be appreciated, thanks.

A:Monitor goes black after Windows 7 loading screen

Edit: Some of these are for black screen after login, you can still try them (if applicable)

To be honest I have no idea why this is happening. You can search for "black screen of death" in forums, there are countless threads about the subject.
Some solutions:
- Boot with Last Known Good Configuration (F8 menu)
- Restore to a prior date (System Restore) - System Restore
- Scan for malware (Malwarebytes Anti-Malware free)
- Try a clean startup Troubleshoot Application Conflicts by Performing a Clean Startup
- Check if explorer.exe is running and start from CTRL+ALT+DEL (task manager - new task)
- Verify in registry: HKEY_Local_Machine\Software\Microsot\Windows NT\Current Version\Winlogon to make sure 'shell = explorer.exe'
- Follow SFC /SCANNOW Command - System File Checker
- Try loading defaults in BIOS

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Answer Match 58.38%

Hey. I'm having a bit of trouble with my PC; I boot it up, it goes through the usual information, goes through the vista loading bar with the bits scrolling left to right and then goes to a black screen with the cursor which is movable in place of the vista pearl that is supposed to show up.
I've left the computer for hours to see if it was perhaps just being slow but no cigar.

This started happening after I was playing World of Warcraft and my computer locked up/froze and I ad to reset it. On resetting this black screen after loading bar problem started. Note that the monitor does not go into sleep, there is no error message on screen like 'Out of Range' 'No signal' it just stays black with the cursor which I can whizz around the screen in frustration

Recently (a bit over a week ago) I upgraded my graphics card and psu to:

Jeantech Storm 700w PSU
XFX Geforce 9600GT 512MB GDDR3 Alpha Dog Edition

I had no problems with either until yesterday which seems a little strange to me. My OS is Vista SP1 32 bit. I've tried booting to safe mode, with the same results as booting normally. Anyone know anything on this problem? I have googled to no avail as I have seen several 'solutions' to problems identical to mine but with the variety of the solutions I can't help but think I should come to a forum like this and get more advice.

Thanks to everyone who helps me! Will.

A:Black screen after Vista loading bar at boot

Bump for shame.

Need help real bad. Thanks guys :)

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Answer Match 58.38%

About two weeks ago (due to unfortunate circumstances) I had to reformat and in the process acquired an extra 250Gb SATA drive. Everything was going just peachy and I had reinstalled all the programs that were installed before the reformat, nothing new.

Same Windows XP Professional same everything.

Then I restart one day and it gets stuck at the black loading screen (blue scrolling thing just keeps scrolling). Boot in safe mode, fine. Restore to a point 3 days back, fine.

I figured it might be the Windows updates seeing as I had installed the whole lot of them in between the restore time and mess up time. So I do not install them this time.

Restart again same thing happens, do the same. And so it continued until at some point Safe mode stopped working.

A this point I repaired Windows (not seeing any other option) which fixed the not being able to restart in Safe mode but not the original problem. Eventually I went into Device Manager and disabled all Modems, Network Adapters etc.

It starts up just fine, so one by one I enable everything until only my floppy drive is disabled which I don't even think is plugged in anyway and I figure yay! I fixed it.

It remained fixed for about 4 days (including numerous restarts juuust to make sure it wasn't fooling with me). Now this morning, same problem.

I went into Device Manager, disabled everything I could think of, still having the problem. Restored to two days hence so I could connect to internet (but... Read more

A:WinXP gets stuck at black loading screen. Please help?


Hi Darkfire777

Well this is a weird issue your having, cant say I've had it before and I cant say what the solution will be, but here is what my attemts would have been.

I would first of all, format and re-install windows just to make sure its not a sytem file issue.

I had a similar problem with a pc once, I tried everything (other hardrive, etc.) eventually I changed the CPU and BAM my Problem was solved, do try different hardware ofr ex. RAM and CPU.

Good luck!!

6 more replies
Answer Match 58.38%

Hi all, I have 2 hard disks, 80 Gb and 500 gb which are both compatible with the rest of the computer.

The OS was initially installed in the 80GB drive and was working fine till I got a message on startup saying it had failed the S.M.A.R.T test and crash was imminent. So I loaded XP onto the the 500GB disk and removed the 80GB disk. Everything was working fine except on start up I was given two OS to boot from, the second one now obsolete since the disk was removed.

So I entered the System Configuration Utility and using the "Check All Boot Paths", (made a system restore point before this) deleted the option that no longer was in use and rebooted the system. Except that upon loading desktop it rebooted within a minute.
I tried restoring using system restore but the same problem continued. So I tried repairing my installation using the Windows XP CD. After it did a repair, and upon boot and installing in place of the 'Welcome' screen, the screen turns black. However I have control over the mouse pointer. But Ctrl-Alt-Delete, Ctrl-Esc or right click, nothing of this sort works. Even booting in safe mode leads to the same result, except the black screen has 'Safe Mode' written in the corners.
Kindly advise.

A:Windows XP welcome screen black, not loading desktop.

First pull out the 80 gig hard drive, and see if it boots with just the 500gb drive by itself, If not, Insert the windows CD, reboot press a button to boot from CD. Skip the first repair option the next time it talks about repair do that one. You should see two partitions, a big one and a smaller one, select the larger of them to repair. The computer will fix the os and then reboot this time do not press the any key and just let it boot. I think what you may have happened is you had an backup windows on the 500gig, and pointed the boot to boot that os. Also if you have a damaged Hard drive, and even if you are not booting from it, having the corrupt or laggy hd will lead to boot issues,

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Answer Match 58.38%


Recently was trying to reinstall Windows XP for a friend. Did a standard reinstall and formatted the drive. When it first loads up I didn't get to the Windows XP loading screen, just dead black.

After that I tried safe mode which oddly it fails booting that as well. Last thing loading was mup.sys and it sits there failed.

Any ideas, this is using a fresh copy of Windows XP?

A:System fails loading at black screen or mup.sys

The main reasons for this Windows XP or Win 2000 boot hang or alleged mup.sys issue are:

* Hard disk failure or corruption
* A corrupted registry or registry hive
* New hardware has been installed but not did not completely "Register or re-Register" correctly
* New hardware has been installed but it is faulty or failing
* The new hardware's driver or windows itself has been compromised (Disk data corruption or by a virus) or (rare) needs to be updated
* The power supply is marginal in output or failing (Common per user feedback)
* BIOS\ESCD\Motherboard chipset driver conflict with a component, its driver, or its registry data
* Existing hardware including the motherboard may have failed in a specific way but not catastrophically.
Here are some troubleshooting suggestions with the more frequent causes and resolutions.

1. ESCD corruption, Try resetting ESCD and/or changing ACPI setting in the BIOS. If there is no specific way to reset the
ESCD data via the BIOS you can force this by reflashing. For added value check to see if there is a BIOS update available first.
Here is a link to a Phoenix and Award BIOS FAQ that provides additional BIOS related information and troubleshooting steps
2. If your system is overclocked, Try reverting to the original standard spec.'s
3. If you have USB devices connected, including any hubs, try removing them all before you boot
4. If you have devices connected to the serial or parallel ports, Try disconnecting them, again ... Read more

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Answer Match 58.38%

Hi there!
I have this strange problem:I can't see my Bios loading .The screen is totaly black untill the windows' welcome screen , and then everything is back to normal.
It happened when I updated my motherboard Bios (Gigabyte GA-8N-SLI ,Rev. 1.0) through the original vendor's Website .
Any idea , what happened?

A:Solved: Black screen while loading BIOS

express49 said:

Hi there!
I have this strange problem:I can't see my Bios loading .The screen is totaly black untill the windows' welcome screen , and then everything is back to normal.
It happened when I updated my motherboard Bios (Gigabyte GA-8N-SLI ,Rev. 1.0) through the original vendor's Website .
Any idea , what happened?
Thanks!Click to expand...

Ok , it came back to normal , at a reboot , no idea what happened!

1 more replies
Answer Match 58.38%

I have 2 hard disks, 80 Gb and 500 gb which are both compatible with the rest of the computer.

The OS was initially installed in the 80GB drive and was working fine till I got a message on startup saying it had failed the S.M.A.R.T test and crash was imminent. So I loaded XP onto the the 500GB disk and removed the 80GB disk. Everything was working fine except on start up I was given two OS to boot from, the second one now obsolete since the disk was removed.

So I entered the System Configuration Utility and using the "Check All Boot Paths", (made a system restore point before this) deleted the option that no longer was in use and rebooted the system. Except that upon loading desktop it rebooted within a minute.
I tried restoring using system restore but the same problem continued. So I tried repairing my installation using the Windows XP CD. After it did a repair, and upon boot and installing in place of the 'Welcome' screen, the screen turns black. However I have control over the mouse pointer. But Ctrl-Alt-Delete, Ctrl-Esc or right click, nothing of this sort works. Even booting in safe mode leads to the same result, except the black screen has 'Safe Mode' written in the corners.

Kindly advise, using Windows XP Media Center Edition.

A:Windows XP welcome screen black, not loading desktop.

It sounds like your system is already set to boot from CD. Perhaps you should try reinstalling Windows on the new drive. That way your MSCONFIG issues would be settled, the OS would now recognize your new configuration, and it sounds like you might have a video issue although it could just be a corrupt install. I'd suggest trying a reinstall of XP.

Good day.


1 more replies
Answer Match 58.38%


I got a problem. I have to load the safe mode for installing Steam after a crash. So I entered the advanced boot menu and chose Safe Mode with Networking. It started loading some .sys files. After a lot (I think it was loaded correctly) of .sys files my screen froze and after 3 seconds some weird blue dots appeared and (Left upper corner. Every dot was like 10x30 pixels) after some more seconds my screen turned black. No cursor, no login screen. How can I log in to the safe mode?!

~ Netra

A:Black screen after loading safe mode


2 more replies
Answer Match 58.38%

So I'm basically computer illiterate and I'm not sure where exactly this should go because it might not be a Vista issue but (lots of rambling short) I could use some help.

My eight year old laptop is still running Vista, and recently started having this issue. After going through all the normal boot up screens and sequences, but after the login screen it opens on a black screen, but my cursor is still active. There's nothing to click on, but ctrl alt del works, and when I start the task manager it works, but shows nothing is on. However, when I boot up in safe mode everything is there. All my icons and background and stuff.

Any assistance is greatly appreciated, even if it's just telling me where this should actually go.

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Answer Match 58.38%

Just got this problem yesterday, im assuming its a virus as ive had virus problems over the last few weeks.

My plan was to wipe out my HD this week and start fresh but im having this problem now where the computer starts up fine and as WinXP is on the loading screen (WinXP logo with blue loading bar underneath) it just goes dark and you cant do anything after that.

Just wondering if anyone knows what I can do, If anything im mainly looking for a way to just go in my "My Documents" directory so i can save some files i cant lose. If i can just do that ill wipe my computer out and reinstall.

Anyone have a good idea how to solve my prob? Thanks for any help.

A:Screen goes Black after WinXP finishes loading

Did you try booting under safe mode?

2 more replies
Answer Match 58.38%

Hi everyone, I have one little concern and I was wondering if anybody has any ideas..

I recently (as in one hour ago) re-installed Windows. I completely wiped my hard drive and started from scratch. Everything runs fine, all the programs work, blah blah blah, but one thing that drives me absolutely crazy is after the Windows Loading Splash Screen, (the one with the little green bar that goes back and forth) I get a black screen with no next for about 30 seconds before Windows actually loads. There is no external hardware plugged in that might be causing an error. This has never happened before, and although it isn't crucial, it's really annoying how slow Windows Loads! Does anyone have any idea?

My computer specs are:
Intel Pentium 4 3.2 ghz processor
1 gig of Ram
aTI Radeon 9600

Thanks so much

More replies
Answer Match 58.38%

"For Dim display issue if you use a flash light and point it on the screen you'll actually see the screen behind....And for display cable failure there will be no display or blurry..lines etc.."IF this is true, when flashing the light on the black screen, I was able to see it, although it was very dim, So, what do i need to do in order to fix the screen?

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Answer Match 58.38%

This is my wife's laptop. The problem started recently, about a week ago When she starts the laptop, often (but not always) there is the hp logo, and then the screen goes black. It does not always happen, and sometimes it happens when the laptop has not been used for a few hours.

The screen seems to wrok okay in safe mode, bit has problems in regular mode. The laptop is about 4 years old, came with Vista, but now has Windows 7 premium home edition. I reinstalled windows 7, but the problem has not been resolved.

Grateful for your advice. Should this laptop be discarded? Repairs are quite expensive in Switzerland, and rather than spend good money on an old laptop, I would prefer getting a new one, if an easy solution can not be found. HP G60-235DX Windows 7 (32 bit), 3GB RAM, plenty of free HD space.

Many thanks.

A:Solved: Screen is black in Windows, works ok in safe mode

6 more replies
Answer Match 58.38%

The problem started as a HDMI-cable was plugged into my running Satellite T130-17E and the screen was closed down. From that point the notebook screen stopped working. When booting the windows start-up logo is on for a couple of seconds and just before the entering the desktop the cursor is visible on the screen. But except from these short moments there is no action on the notebooks screen. When I reinstalled the driver to the graphic card there was some short moments (less than 0,5 sec) when the screen was active.

I can use the notebook without any problems via HDMI to my TV. And when I adjust the screens brightness (FN+F6/F7) the black screen can get more back-lighted.

When I turn off the HDMI-output or plugs it out - nothing happens on the notebooks screen.

Can some of you please try to help me out as I really need my notebook to work normal again. If you can help me sort out this problem I'll be very grateful-

Kind Regards,
Jacob Lindberg

A:Satellite T130 -Black screen- HDMI works perfectly

Hello Jacob

Start your notebook with HDMI cable and wait until windows is fully loaded. When you see the desktop on the TV use FN+F5 key combination and switch to the LCD back.

Can you do this?
Does it work?

3 more replies
Answer Match 58.38%

Confused - help!
I get black screen when booting right after splash-screen w. Windows 7 (64-bit sys. in dual boot w. XP-SP3) - but the problem is only there when i have a HDMI-cable attached to the HD4670 card (with or WO my Samsung PS50C7700 hooked up at the other end of the HDMI-cable?).
With no HDMI attached to the grafics-card Windows 7 boots fine!
(EIZO-monitor S2110W on DVI all the time).

So no HDMI in Windows 7 - or what?!?

I have the HD4670 card running on the exact same hardware in Win XP-SP3 (same machine, dual boot) - and it's working just fine in XP-SP3 (WO sound on HDMI though...). What is this all about - pls help :}

Asus P5Q-Pro (BIOS v. 1613), Intel E8400/3Ghz, 8 GB OCZ PC-6400 DDR-2, Sapphire ULTIMATE HD4670 (512 GDDR-3) w. Catalyst 12.2, Windows 7 Home Premium (dual boot w. XP-SP3 on separate HD's). RAID-enabled system w. 1 GB RAID-1 storage attached.

A:HDMI on HD4670/Win7-64 = Black Screen on Start-Up! (works on XP-SP3?)

Had exactly the same problem.

I did two things to fix; First I lowered the resolution to 1280x1024 and it worked, but that drove me crazy, so I bought a Intel card with 1gb of video memory, which I'm told is the minimum one should use if one wishes to use HDMI HD 1920x1080. It probably would have worked fine with an ATI as well, but with at least 1gb of RAM.

The card I bought was a Gigabyte GTX 450 and I might have been able to go lower, but since it was only $90 I figured it was worth it.

If you have a card with 1gb perhaps you could give that a try, or try lowering the resolution and (maybe), color depth.

The machine in question was Windows Server 2008 R2, but hey, it's essentially the same as windows 7.

Just my 2 cents worth.

2 more replies
Answer Match 58.38%

I'm writing this on my phone cause my pc doesnt work. Its screen went black after I used Windows tool to restore a damaged USB stick. I rebooted my pc and when I don't go into safe mode, it tries to do a file check but this fails and it then proceeds to a black screen where I do have my cursor and can move it, but thats it. I have tried many reboots but or doesnt change anything. Getting a little desperate now. Does anyone know a fix?

you can find a picture of the screen i get before going to the black screen upon startup here:

A:After repairing a USB stick my pc went to black screen. Only works in safe mode since

7 more replies
Answer Match 58.38%

I've gone through the usual searches, but the one thing that is different here is that the netbook still works. I can hold a mini-mag lite up to the screen and it everything is still working.

I did try to update the bios, I don't know which version I have, but I figured it couldn't hurt. My battery is also stuck in the "won't charge because I let it go down too far" status. The new bios was supposed to fix that as well. New version is 3310. I made a bootable flash drive (I think, I'm not sure if I did it correctly as I've never done that before) and attempted to update the bios. It's not doing what Acer and just about everyone else with a how-to says it should be doing.

After about 30 seconds, it just stops booting and starts. Perhaps it had updated the bios, I'm not sure.

But like I said, the computer is still working fine, just no backlighting on the screen so that you can see it. Make sense?

Anything I can do to see if there's just a loose connection or a solder joint I can redo? Thanks!

A:Solved: Acer Aspire One, works fine, screen is black

Sorry, forgot for mention, Aspire AOA 150

2 more replies
Answer Match 58.38%

I have scanned through the other posts and the closest thing that I could find to my problem seemed to involve a video card going kaput. I'm just hoping maybe one of you can confirm this for me before I take my pc up to the repair shop and they try to sell me something I don't need.

So, here's what is going on. Yesterday my Dell Dimensions (2500 I think?) was working just fine. I noticed the fan was running for quite some time so I got up to check and just as I suspected virus scan was performing a scan of my system. After the scan was completed I exited out of virus scan and figured the fan would stop running shortly. A few hours later I notice the fan is still running, so when I go to check my pc all I see is a black screen. The button on my monitor is flashing between yellow and red, so I restart my monitor and the test page comes up. It says my monitor is working and to check pc connection. After that I manually restart and the windows logo comes up but then we're right back to that black screen. I am currently in safe mode with networking which is obviously working just fine.

Now -- about two weeks ago the monitor that came with this system died. I snatched an older monitor from a spare pc in the house and attached it to this system. I don't know if that has any bearing at all on the events that have taken place but I wanted to let you know that I had infact made a change recently.

Thanks in advance for your help.

A:Solved: Black Screen on startup BUT Safe Mode works

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Answer Match 58.38%

Hey guys.
I discovered that besides VLC player on my laptop all the other video player are not able to work properly (meaning,, Windows Media Player 12, Cyberlink PowerDVD12 and WMPC are able to play only the audio, but not the video, it's just just black screen),, BUT with VLC is no problem playing any video format!! The thing is that I didn't have this problem previously,, all my video players were able to play all the same video files, which they can't now!
I have the latest AMD Radeon HD video drivers installed. As I mentioned I didn't have this problem before,, with a previous versions of the AMD graphics card driver. This happened to my laptop a while ago already,, since I have this problem I updated my video drivers 5 or 6 times at least, and no change so far !!!
Why am I assuming that the cause of my problem is the graphics card driver is, for ex. when I had just re- installed my windows (fresh! from Windows 7 to Windows 8),, the video playback was working, while the graphic card was running on the drivers provided by Microsoft! as soon as I am installing the driver for my model of AMD Radeon graphic card I am staring to have the problem.
As I mentioned I have the problem for some time already, during this time I re-installed my Windows couple of time, plus I even changed the version of the windows (7to8), for the moment I have the last version of video driver installed, I haven't installed ANY codecs
Can anyone help me with this pleas?
Thanks and have a n... Read more

A:Black screen while video playback on any player, but VLC (audio works)

You may simply require a codec (code/decode) pack to enable video in other players, have you got any codecs installed ?

If not you could try k-lite codec pack or CCCP seem to be quite popular
You may also require matroska codecs for playing HD contect like .mkv files or HD .mp4

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Answer Match 58.38%

Firstly I'm on Win7 64. Over the last few weeks I've noticed that after starting up my laptop, and logging in just fine, the screen would go black for a couple of seconds-- my cursor would appear and I could move it around, but the screen would be black. After 10 seconds or so, the Win7 GUI would load just fine and there I would be.

I restarted my PC at 5AM this morning and it did the same. All I did at that point was send an e-mail via Gmail and shut it down again. At 2PM I went to startup my PC and everything went as usual except the PC never left that black screen with the responsive cursor.

I searched here and found that problem many times, but with one difference-- my PC starts fine in Safe Mode.

I used Advanced System Care to fix some registry errors and am currently running a Malwarebytes full scan.

It might be worth noting that I recently installed Batman: Arkham Asylum and as it was frequently crashing, followed some advice to enable everything at startup, which I did, fixing my game problem. That was around the time the black screen first started showing up, and I assumed it was a result of more things taking place during Windows startup.

Thanks in advance.

A:Black Screen with Cursor on startup, Safe mode works

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when i start my PC i see the circle (dot) loading. That goes fast to the next step and then my screen goes black for 20 seconds.
My keyboard and mouse are off then. Sometimes is can happen that the keyboard goes on, still the black screen stays.

The black screen is not as back as when the screen is off. You see light trough it.

I'm using Windows 8.1 and tried:

- Checked error log in event > could not find anything
- Remove AMD drivers > same issue
- Unticked all non-windows services
- Unplugged mouse and keyboard > same issue

Where can i see what is making i load so slow. I worked fine yesterday, only this morning the problem started.


i5 2500K
7970 AMD
SSD from crucial installed.

Thanks for the help!


EDIT: So this is quite embarrassing... I found out that Bitdefender could not be removed from non-Windows services so i completely removed Bitdefender and the issue is resolved...

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Hi there,
For a few days I have been having some problems with my computer. Whenever I shutdown properly and then start again, the Desktop loads fine and after a few seconds of coming to the desktop. I see a black screen in front of me, I try to press num lock on and off to see if the system froze, it indeed froze. I disabled fastboot, after that even if I start after shutdown, it boots fine.

If I restart, it boots fine. Not sure why as my system should be fully compatible with fast boot. Here is my system specs, everything is updated as of posting:

MSI Z87 - G43 Gaming Motherboard with latest BIOS
Sapphire TriX R9 290 OC
Samsung 250GB 840 EVO

Thank you

A:Fast Boot causes Black screen after loading Desktop

Ok, it is looking like it is caused by Samsung Magician software. Disabled it and now I don't have this issue so far.

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Answer Match 57.96%

I'm having a rather odd problem that is driving me nuts trying to figure it out, my best guess is it's something to do with the display drivers or some other driver that is loading during start-up. Here's the issue, I wake up in the morning and turn my PC on, the splash screen comes up for my motherboard, windows boots up just fine, next the welcome screen..all is good up until that point. As soon as I get to the desktop I get these weird horizontal static's hard to describe, the lines don't go all the way across the screen, they just sort of appear randomly, but they mainly are to the right of the screen ( when viewing it ).

While this is going on I sometimes get a random black screen that last for a second or two, then when the desktop is done loading everything all is fine again, no static, no black screens. I can play games, watch movies, brows the web...etc. Now if I restart my PC from this point, everything loads up just fine with no issues, no static or black screens at all. If I turn my pc off then on again, same thing, everything loads up perfectly. Now if I wait a few hours or when I wake up the next morning to turn my PC on, the trouble starts back up again just for that first initial start-up.

I just can't understand why this happens when the PC loads for the first time after its been turned off for a long period of time, and not during restarts, or if the PC is turn off and then right back on again. This problem seem to have started around t... Read more

A:Weird static and black screen when desktop Is loading

Go to ATI and look up drivers for your graphics card. download and install then reboot. If you still have the same issues. Take out the card and clean it with a can of compressed air then reseat the card. Also check your cable DVI, VGA, cable make sure it is seated correctly and there is no bent pins. Also try another monitor.

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Answer Match 57.96%

Hello again!
Lately, my computer has been relatively slow again, worsening with the fact that my computer would occasionally boot to a black screen with a mouse (after about 15+ minutes i could log in), and loading any program would take a ridiculously long time. I took the liberty to do a system restore to hopefully relieve some the loading time, but surprise, surprise, it brought back several adware viruses from the last time i cleaned them. I believe i deleted them, but my computer is still struggling to load (the black screen with the mouse now happens after i login, no longer during bootup) and several files are missing/ corrupted and unable to work (i'm missing icons for programs like chrome when opening a new page and had to uninstall malwarebytes because after several system restores, i recieved a '383' text error, but it would allow me to uninstall completely because of some administrator privileges despite me being the only user and admin, attempting to reinstall gave me the 'you cannot install until you have removed the previous version' deal). My pc has the black boot-up after login every time, including when i do ctrl+alt+del (it takes several minutes before this starts up) and I'm not sure if there are any viruses left. Loading is still slow for many programs.

It would be greatly appreciated if i could receive help to get my computer back into tip top shape, and hopefully delete the cause (especially if its a virus) once and for all. 
I ru... Read more

A:Black Screen Boot, slow loading time

Let's see what you can run...  Download Security Check from here or here and save it to your Desktop. Double-click SecurityCheck.exe Follow the onscreen instructions inside of the black box. A Notepad document should open automatically called checkup.txt; please post the contents of that document.NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me. Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.Make sure the following options are checked:
Internet ServicesWindows FirewallSystem RestoreSecurity Center/Action CenterWindows UpdateWindows DefenderOther ServicesPress "Scan".It will create a log (FSS.txt) in the same directory the tool is run.Please copy and paste the log to your reply. Please download MiniToolBox and run it.Checkmark following boxes:Report IE Proxy SettingsReport FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Devices (do NOT change any settings here)List Users, Partitions and Memory sizeList Restore PointsClick Go and post the result. Please download Malwarebytes Anti-Malware to your desktop.NOTE. If you already have MBAM 2.0 installed scroll down.Double-click mbam-setup- and follow the prompts to install the program.
At the end, be ... Read more

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Answer Match 57.96%

My dad has an E-machines desktop with Windows XP SP2... he mentioned he'd updated it with service pack 3. This morning I installed a game, but it said files were corrupted and to re-install. It wouldn't uninstall, so I rebooted.
It brought up the black screen with 5 options -- Safe Mode, Safe Mode w/ Networking, etc.

"Safe Mode" starts, but stops at windows/system32/drivers/agpCPQ.sys and freezes forever.

Last Good Configuration Settings/Start Windows normally leads back to the black screen.
... with a quick flash of what appears to be the blue screen of death?
I saw on a few posts, it may be a BIOS problem? I'm unable to download anything straight to the computer, obviously, and it was suggested the hard-drive may be "kaput."
Thanks in advance for,

A:Black Screen Stays/safe Mode Not Loading

Try running chkdsk from the Recovery Console. Insert the Windows XP CD into the CD drive, and then restart the computer. Click to select any options that are required to start the computer from the CD drive if you are prompted. When the "Welcome to Setup" screen appears, press R to start the Recovery Console. If you have a dual-boot or multiple-boot computer, select the installation that you must access from the Recovery Console. When you are prompted, type the Administrator password. If the administrator password is blank, just press ENTER.Type: chkdsk /rIt's important to have a space before the "/".To exit the Recovery Console and restart the computer, type exit at the command prompt, and then press ENTER.

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Answer Match 57.96%

I have a HP Envy that I got about a year ago, recently (yesterday) it has been not booting up. What happens is when I press the power button it loads up and goes past the hp loading screen, but when it gets the the first windows loading screen, it kinda flickers from that to a black screen, also the on screen keyboard will pop up and go down all the time. Really not sure why it is doing this, can't even get on my computer. One last thing, if I wait long enough it will pop up with an error saying "LogonUI.exe - Application Error. The exception Breakpoint. A breakpoint has been reached. (0x80000003) occurred in the application at location 0x00007FFD23A5C753. Click ok the terminate the program" if I click ok it just start flickering again or just goes to a black screen.

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Answer Match 57.96%

hi everyone.

i have bumped into a little problem, well i hope it is a little problem to fix, as i have tried a fair few things.

ok this is what im getting when i load my windows 7, theres no background or login image, and also when i was restarting my computer it done the same thing black background with the windows logo on the bottom while shutting down/restarting

"iv attached the image"

now want i done was, since i wanted to revert my icons back to stock i had these files in my backups for awhile and i replaced them with the current ones in system32

imageres.dll imagesp1.dll shell32.dll zipfldr.dll

this is the last thing i done till this happened.

now i have tried to run repair but wont detect anything and says you hardware attached etc. and i can't run system restore since i don't have it on.

if this helps i also running dual boot win 7 and xp, atm im on xp so i can access the win 7 system files.

please i really need help. thanks

A:Windows 7 Black screen upon loading to login URGENT HELP

Try this:

1. Reboot while holding down the F8 key.
2. Choose safe mode with networking.
3. Google for the latest driver for your video card.
4. Download and install the new driver after uninstalling the old one.
5. Reboot your computer.

Also, you could try the repair option two or three times.

I don't want to nag, but when you're up and running, turn system restore back on - you know it makes sense.

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Answer Match 57.96%

I left for work this morning, and my computer remained on as per normal. Nothing stressful left running only skype and a browser as far as I can remember. Come home and find that the screen won't move from being black. Restart and it loads up normal until it says "Loading Operating System..." It then moves to a black screen which after a few seconds fades out to an even darker black. Then nothing happens. I have/am trying to run the repair tool via CD boot of my Win7 disk but it is incredibly sluggish. I've been waiting to even see the repair tool for an hour each time before I get frustrated and retry. Also I cannot enter safe mode via spamming F8. It seems that my Win7 went rogue and decided to move out. Anyways, I'm stumped. Please help. Thanks in advance.

A:Loading Operating Seystem... then black screen of silence.

My suspect: faulty hard drive. Test it with the drive maker's DOS diagnostic software which runs from a bootable CD which you create from the downloaded ISO file. Links are at top of this page:

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Answer Match 57.96%

So here's the problem, i have Pavilion tx2500 with a new hard drive 750GB wich had linux on it.I've installed windows 7 over linux, after installation completed it got me staight to login screen and requested password which i actually didn't set. I wans't able to log in, tried to restart, same thing. Then i restarted again, this time i had no bios loading screen, no windows loading screen ofcourse. So now i have no video and only numlock is flashing with a period 4-5sec, caps isn't. Hard drive indicator isn't flashing at all, every other one is lit. Wifi indicator is red. Fan is working as well. Please help, i've tried some stuff like bios reset or switching ram modules, also tried connecting external monitor, nothing helped. 

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Answer Match 57.96%

I have a problem with Windows Vista, after the loading bar the screen goes black then the monitor goes on standby. The monitor turns on and works fine in Safe mode. I've tried to boot the computer with another monitor and the monitor turns on. All both of the monitors are CRTs.

A:[SOLVED] Windows Vista black screen after loading bar


I've tried to boot the computer with another monitor and the monitor turns on

This is kinda confusing.

Does startup work with One monitor and not the other?

Do you haveyour Windows Vista CD?

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Answer Match 57.96%

Hello BleepingComputer forums
Laptop: HP ProBook 4730s
OS: Windows 7 x64 Bit
Warranty: Didn't buy from HP, bought from a guy that was selling the laptop
Yesterday, my explorer got stuck so i had to restart the laptop by pressing the power button, i turned it on, and then, Startup repair appeared, i left it to complete and then i went to sleep.
The next day i woke up, i opened my laptop, and then "Windows is loading files" appeared and afterwards a black screen appears and it stays there forever.
I read many solutions but none of them seemed to work
Such as:
-Removing the battery and the AC adapter and then press power button for 40 seconds.
-Entering safe mode and doing a full recovery (I cannot access safe mode using F8)
I can only access the ESC which is the bios and these stuff.
If anyone can help, i would be grateful because ill probably pay $200 and up.
I just found out that i have the recovery disk, so when i put it in, the menu dosen't show up (System Recovery and Startup repair, etc...) But when i put the disk in, i can now access Advanced Boot Options including the safe mode and all the other things.
So now that i can access the safe mode, is there any way that i can have any access to my laptop?

A:Stuck at black screen after "Windows is loading files"

for hp PC's you can start a system recovery (fresh install of the OS) by pressing the f11 repeatedly when booting up the pc, it will take you into the recovery manager in there you can do a system recovery with or without backing up files
you can alternatively go into f2 for a diagnostic test to see what is failing (run all the tests)

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Answer Match 57.96%

hey guys...

i deleted some files from the add/remove files, and once i was finished decided to restart the computer, and after i got to the vista image, it went to the blue welcome screen, and showed the blue loading circle, and normally i'll see a black screen for a breif moment, and then my desktop, but now it takes a very long time to bring me to my desktop... i called dell tech support, and they said it's not a hardware problem, b/c we ran a diagnostics, and they believe it's software problem. the only things i know i deleted that could have effed me over were:

microsoft visual c++
microsoft visual (something like that)
apple mobile something

A:black screen, and VERY long loading time to desktop...

i looked up all those programs i deleted, and i don't think they are casuing this loading issue.

is it possible i bumped the video card when moving my laptop, and is that would could cause the black screen before my desktop, b/c i notice that after the 5 min. pause once the desktop DOES show up... everything is loaded, and my internet connection is ready...

i mean i am getting a display, b/c im on my laptop right now...

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