Tech Problem Aggregator

Windows XP gets past the logo screen and then turns the screen black/bluescreen

Q: Windows XP gets past the logo screen and then turns the screen black/bluescreen

I am encountering an issue of when the Dell optiplex 755 boots up, it boots through the Windows XP logo just fine, once it tries to transition between the logo and loading the system up, it just shows a black screen and nothing else happens. I tried using a bootable Windows XP flash drive to repair the system files and it loads the Windows XP setup ok but when it runs through all of the commands on the bottom of the screen and the last one says "Starting Windows" , it takes me to a blue screen (screenshot below). I have HIRENS and have done a lot of the chkdsk commands to fix the files and everything comes back ok. I tried to clone the hard drive with the same exact hard drive and still the same issue. Any suggestions would be much appreciated. Thanks for your help in advance.

A: Windows XP gets past the logo screen and then turns the screen black/bluescreen , scroll down to section on STOP 7B errors.

12 more replies
Answer Match 83.4%

Hey, I was doing some maintenance to my computer (updating drivers) and as per my routine, I used driver sweeper to remove my AMD display driver to install the latest version. After the reboot when the display driver was removed, the windows logo loads normally and after that it goes into black screen. I've since tried all the other options - safe mode, repair, last known good config and I'll go to a black screen everytime past the windows logo/load bar.

I'm at at total lost on what to do, any help would be greatly appreciated.

A:HELP! Black screen after loading past windows logo

Ugh looks like it has something to do with my monitor just blacking out after being Not Optimum Mode for a minute, got it fixed

1 more replies
Answer Match 83.4%

Hi everyone.

Yesterday I wanted to install OS X Mavericks on my HDD. It requires a primary partition, so I decided to delete the 350 MB system reserved partition that Windows 8 automatically creates when you first install it.
I read this guide, which explains how to transfer all the boot files from the system reserved partition to the partition where Windows is installed.
I followed all the steps except for the last one. When it says to do a
reagentc /enable

I skipped it because when it first says to do
reagentc /disable

the output of the program was "reagentc was not enabled"(so why enable it if it was already disabled? Later I will understand that maybe this was the source of all future problems ).
Then I rebooted and tried to delete that system partition from within Windows, but of course it prevented me from doing that.
I booted gparted live and went on and deleted the partiton.

Now Windows would not boot, and I did not have Windows 8.1 disc to make a system repair.
So I put Windows 7 disc and it managed to put boot files back (it did not detect any windows installation but still managed to make Windows 8.1 boot).
I forgot to say that I have another primary partition other than windows, and it's a /boot partition where GRUB2 is installed. So I booted in linux and reconfigured GRUB2 to make it boot my Windows partition (/dev/sda2) instead of the just deleted one (/dev/sda1).

I rebooted and Windows started fine. Then I launched t... Read more

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Answer Match 107.1%

Hi Guys,

I am having some trouble with my computer.
Some History-
The PC is now over a year old and has been running fine for about a year.
AMD 3500+
939GT4- SLI-G Mobo
2 GB Twinmoss Ram
200 Sata HD
6600GT Sli Pixel View Graphics PCIe
Super Flower 500 Watt PSU.

Now about 6 months ago, I started to get the Nvidia card sentinal saying the Graphics Card isnt getting enough power and will reduce its performance to prevent any damage. I checked it all out and it appear to be fine so pretty much ignore the issue.

About 2 months ago my computer, whilst playing a game, would turn off the monitor and shut down, the game in question was City of Heroes. Some nights it would work fine others it would happen twice then run fine again.

Last week the computer was running really slow and had a process running at 99%. I fixed this by deciding to do a complete formatt and resinstall.
I reinstalled everything including the graphics card drivers (the pop up about insufficient power was still there). Everything was running fine until last night when the screen went in horizontal lines of greens and whites.

On a restart it gets to the windows logo with the progress screen and then remains blank.
I then restarted and up came 'the Windows did not start properly last time' and listed the Safe mode options. Obviously normal did not work but i could use both Safe modes.
Now thinking the PSU was at fault, I ran out to get a new 600 Watt PSU and the same thing happened.
I tried a Syst... Read more

A:XP wont load past XP Logo, then Black Screen!

6 more replies
Answer Match 106.26%

The other day, my laptop decided not to boot. I turned it on in the morning as usual, and the screen turned black, after the Gateway logo appeared. The screen is still on, can tell by the back light. It just wont go past that to the windows password screen.

After 10 minutes or so, the windows checking for errors screen appears. It checks etc.. so I let it go, 14 hours later its still checking for system errors..

Whats your suggestions??

Laptop is Model NV53 running windows 7.

A:Screen turns black after Gateway logo on my laptop

If Check Disk is still running 14 hours later, then your HDD has too many bad sectors for it to fix. Let it finish, if it says there was an error, or it never finishes, then you will need to get a new HDD. You can test this theory by downloading the ISO image for Drive Fitness in my signature, burn the image to CD using IMGBurn also in my signature and boot the troubled computer with the newly created CD and run the Short and Extended tests. If either fails, you need a new HDD.

1 more replies
Answer Match 106.26%

I'm using the HP stream 13 laptop with fixed battery inside. After few weeks of using it, I came across this weird glitch or bug where it keeps showing logo and turn black and continue. Anyone knows how to fixed this? They're solution to this but they consist of removing battery and stuffs. But my can't be removed. Thank you for your support,Solsagann.

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Answer Match 106.26%

I'm having some serious troubles with my main PC, my gaming PC, and it's really messing things up for me.

I was just parusing around like usual on my computer, it runs Windows 7, and I allowed it to download the usual updates and restart itself. When it shut down and began restarting, I notice that it loads up the logo, briefly flashes what I think is called a Bios Post page, and then goes to a page that is nothing but a blinking "__" sign. It does nothing here, won't continue, and I can't enter or do anything. It just endlessly blinks, before disappearing and the computer screen shows nothing but black.

Can I get some help here? I'd really appreciate it. .___.

A:Computer won't get past black screen after showing PC brand logo.

Have you tried to start in "Safe Mode" to see what happens? (Pressing F8 repeatedly immediately upon booting).

3 more replies
Answer Match 97.86%

Hello, I am Paul and new here.
I have a problem with my Dell desktop. When I turn it on, it boots up past the Dell screen, goes on to the black "windows XP screen, then goes to the Blue "windows XP screen" and stops there. It should go to the log in screen but does not. Can anyone please help. Thanks Paul

A:can,t get past "windows logo screen"

What specific model Dell system?

How long have you had this problem?

Any onscreen error messages about problem or otherwise indicating a problem...before current situation?


6 more replies
Answer Match 97.44%

Hey, need some help yet again!

Yesterday, I downloaded Mission Against Terror (New MMOFPS), and I downloaded it. Upon updating with the patcher, my laptop went haywire. It started opening up random IE windows, slow speed, etc etc.

I did a whole memory scan, and a malware/adware/spyware scan. There were several viruses and whatnot, but what is important are the files: SVC2.exe and 2008.exe, you'll find it why later on. The anti-virus said that it had fixed/deleted everything.

So, I restarted my laptop, hoping that I'd get it up and running in safe mode for any further scans. Unfortunately, when I restarted it, after the windows 7 loading screen (which is right before login screen), a black screen appeared. With nothing at all. Not even a cursor. BLACK. JUST BLACK with NO keyboard access/mouse access. But, that's expected since it's BEFORE the login screen. It's the same with normal boot, boot that does that "last best used option" or whatever, safe mode, with networking, etc etc. All the same. Black screen.

Good thing I had WIN XP on my other hard drive. So, I booted up into WIN XP (where I'm posting this from), and did a FULL (NOT QUICK) system scan, to find the SAME Viruses YET AGAIN: SVC2.exe and 2008.exe, along with some other minor tracking cookies and what-not. Win XP (on second drive) is also having a few problems, like IE shutting down every second (using firefox now). Think this is a whole system prob. But, why? Didn't the antivirus-es fix it? I... Read more

A:Black Screen BEFORE Login screen and AFTER Windows 7 logo/loading!

Hi your problem can best be addressed in the security section of the forum

3 more replies
Answer Match 97.44%

Good Morning,

For the past several months I have been having problems with my HP desktop computer. When my system reboots I sometimes get a black screen with nothing on it or it gets stuck on the windows logo or I get a blue screen with a bunch of writing.

The blue screen tends to happen with the computer goes into hibernation. So I changed my settings to that it doesn't happen but I would like to fix that so that I can give my computer a rest during the time that I'm not using it.

I have checked for malware, viruses you name it... nothing.

HP HPE-180t
Windows 7 SP1
Intel core i7 930 @2.80GHz
9.00 GB RAM
Kaspersky Internet Security 2013

If you need further info please let me know. ;)
ps I had wonderful support several years ago regarding my laptop.. thank you once again :)

A:Black screen, Blue Screen & Stuck on Windows logo

Hello Britt,


I would like to fix that so that I can give my computer a rest during the time that I'm not using it.

The best way to do this is to simply turn it off; it will also save on the electricty bills too.
When I am not using my machine, I turn it off, because here in South Australia we have the second highest electricity charges in the world.


I get a blue screen with a bunch of writing.

Can you tell us what the blue screen says; usually this is due to a recent hardware or software change; however, in your instance it might be the Hibernation feature that is malfunctioning.
Post back with the information about the blue screen, please.

Kind Regards,

3 more replies
Answer Match 97.44%

Ok it all started when I ran Nod32 antivirus. I ran it because I had some viruses on my computer that I wanted to get rid of. After the scan there were 180 some detected objects that were quarantined or deleted. So then I restart my computer and after the windows xp logo there is just a black screen with no cursor. And after awhile the computer will just restart and try booting up again. I tried going into safe mode and safe mode with command prompt but I still get a black screen with no cursor. The last known good configuration doesn't work either. I'm pretty frustrated because I did nothing wrong. I am also having a feeling that nod32 might have quarantined some infected files that are essential for Windows Xp to boot. I also do not have any windows xp disks with me because I lost them a very long time ago. Is there anything I can do to fix my computer? Thanks.

A:Windows XP won't boot. Black screen with no cursor after the logo screen.

13 more replies
Answer Match 97.02%

Please help.
My desktop has been randomly rebooting on its own & now I can't boot up
I'm on Win 7
I've tried to restart several times. I'm afraid to do the repair option b/c the last time I did that last year, I almost lost all my data. But I guess I have no choice now. 
It could be the heat in this apt. as my landlords are slum landlords, they refuse to fix anything & I've been dealing with 90-107 degree heat b/c the AC won't stop running & I can't afford to run it 24/7.
I don't know what to do, now I can't work
Thank you in advance

A:Windows won't start up past logo screen

Try booting it while repeatedly tapping F8 that should get you into safe mode, it could be a damaged driver that the system can't load.

13 more replies
Answer Match 96.18%

Hi...i would be grateful for any help. I will include computer details at the end of this. Yesterday my computer was working fine. I sat down in the evening and noticed i had what looked like a small red checkered pattern on my screen. So i decided to open up my computet...dust it out and check the connections. Upon trying to wouldnt come on. I noticed the green light on the back by the power supply was flashing. So i looked it up and followed the procedure to resolve the surge protection loop. (unpluged power cord to mobo..all drivers..etc. ) and it i was able to get the computer to power back on. But then realized that i couldnt get it past the compaq logo page (no power to keyboatd or cant get into safemode or bios or anything) . And my screen looked even worse...blurry and jumpy. Then i followed someones recommendation of removing the litium battery to try to reset the bios? Screen is now a bit blurrier and still xant get past the compaq ogo page. Any help please! I really hope im not going to loose everything on my computer!

Compaq presario sr5710y
Amd athlon x2 4450e dual core processor
3 gb memory
250 gb hard drive
Nvidia geforce 6150 se graphics

A:Solved: checkered screen and cant get past compaq logo screen

16 more replies
Answer Match 94.92%


My first time ever posting in a forum regarding help with a PC. I apologize if I ramble off too much.

My Specs:
Moba: ASrock Z77 Extreme 4
CPU:Interl i5-2500k @3.30
PSU: ZT 650W
GPU: Radeon 7850

Here is the story.

About three weeks ago I was playing GW2, out of no where my screen glitches and gives me the blue screen of death. I boot it up and I kept getting that screen. I send MSI my card for an RMA. They send me back another one.

I plugged it in and everything works fine. I play for about 5-7 hours(had a day off to catch up)
Everything works great, I wake up the next day, start looking things on Reddit and I noticed this digitized screen and BAM! I get the blue screen of death. I freak out. OMG!OMG!

Every time I would boot up my PC through the GPU, the monitor would not turn on for about 2 minutes and then it would turn on but with a blank black screen. No errors on the mother board debugger by the way. I can however boot up through my MOBA internal graphics. I delete all of my drivers for the AMD and did CMOS reset. Nothing worked. I tried both of the PCI slots as well.

I waited for my neighbor to get home to see if it's the GPU. I put it in his PC and it boots up just fine. So I take it back home and think it's my MOBA. So I say "Let me try this again." I plug it in and BAM! It works again. So I play for a few hours and left the computer on over night. I woke up before work and turned off my PC. I come back home and it doesn't... Read more

A:MSI Radeon 7850 won't boot past Windows Logo screen

On this latest black boot up, can you boot normally with the onboard GPU? If so, I have a feeling that the PCI express port may be at fault, do you have another PCI express card you can try as a process of elimination?


9 more replies
Answer Match 94.08%

I dont know alot about computers so please bare with me. I deleted alot of old programs (such as games etc) which I do not use anymore, *through the control panel add/remove programs*, then did a virus scan, and deleted what was found, and decided to go to and get the sp3.. after I installed, when I restarted my computer later, it gave me a black screen saying that it was shut down unexpectedly, and offers safe modes, last good config, and start normally, I have tried all three options, with safe mode, it freezes the computer, with the other two, it boots to the windows logo screen, then it will restart the entire system. Is there any way to fix this? I did not get windows disks or anything like that when I bought the computer, I did create recovery disks, but have since lost one of them, so they aren't much help.


A:[SOLVED] computer wont load past windows logo screen


It's going to be difficlt without the XP CD, as that has the Recovery Console that we need in order to get your computer past the logo screen and into the OS.

Have a read here. If you feel confident that you can get the ISO burnt to disk, come back and we'll continue.

3 more replies
Answer Match 94.08%

my dell dimensions 2100 with xp home is hanging at the windows logo screen. I can start it in safe mode, but am at a loss on what to do once there. Please help asap.
Thank you,

A:xp wont go past windows logo screen but will start in safe mode

Turn off computer.

Turn back on - as soon as you've pressed the power button - tap F8

This will present you with a number of boot options. Select

"Last known good configuration" this and see if it works.

1 more replies
Answer Match 92.82%


First post here

Most of our PC's are Windows XP running Office 2003 (with a view to going to Win 7 and Office 2010 very soon).

A couple of our users have been having the following problem -Turn on PC
Get to windows XP logo screen fine
Get to the blue desktop background further progress even if left for 15 minutes.
The hard drive light flashes only briefly now and again at this point. Sometimes at this screen we will also get mouse function but nothing else.

The user normally has to restart their machine a number of times to get to the eventual logon box.

Another way around this is to do a hard power down and reboot the PC into safe mode. From safe mode do a restart and it goes straight in fine without getting stuck. Unfortunately this not something one of the Directors at the firm would like to be doing every morning when they come in.

Any ideas? At wits end at the moment

A:[SOLVED] HELP! Network PC boots up past XP logo then hangs at blue windows screen

When you boot in Safe Mode can you give us any errors that should be in your Event logs?

Right click on My Computer>Manage>Event Viewer>System

Let us know what EventID no. it gives and the source of the error. If you double click on one that says error, then the info will be on there.

Can you post the system specs as well.

Also, turn the machine off, and make sure that nothing has come loose, RAM, HDD connections, RAM etc,

7 more replies
Answer Match 92.82%

I was installing Windows 10 on one of my older laptops and like any other update it restarted itself but now it won't go past the dell logo that pops up when it turns on. I've waited as long as 30 minutes and nothing

A:Laptop auto restart during Windows 10 update and now the screen won't go past the dell logo

Originally Posted by Windows Central Question I was installing Windows 10 on one of my older laptops and like any other update it restarted itself but now it won't go past the dell logo that pops up when it turns on. I've waited as long as 30 minutes and nothing Force switching down holding the power button, then restart

2 more replies
Answer Match 92.82%

Yesterday I installed critical/needed Windows XP updates that had been waiting on me for a few weeks behind the yellow update shield in the lower right corner of my screen. I was having problems connecting my son’s new Christmas present, Xbox Live , to the internet so I was about to restart the computer to see if maybe the router needed me to do a clean reboot after entering the Xbox’s MAC address into my allowed devices list. I stupidly thought I’d be thorough by installing those waiting updates first and then restart. All went well and when it finished and asked if I wanted to restart now I selected yes. Nothing happened. I kept trying, still no restart. Then I went to Start>Turn Off>Restart several times and each time I returned to my desktop with nothing happening. Finally I just did a cold shutdown with the power button. My son is, understandably, so upset that he can’t use his present to connect with his friends live.
Now my computer won’t boot up at all past the Dell splash screen. The typical churning, lights and sounds all begin and then when the Dell logo screen appears, everything goes quiet. It took me several times before I could get into my BIOS, select boot order to start with my CD, place my XP install disc into my drive and restart. Still, I can’t get past that screen and it never boots from the CD. (the CD light does go steady at “power on” like it always does but then goes off at that splash screen along with everything else. I tried to res... Read more

A:Can't boot past Dell Logo Screen after Windows installed needed updates!

pop disc in to do a repair installation, some dells have this as an option inbuilt

try hitting f8 on start up to access safe mode if you get in the type msconfig in the run box go to start up remove everything for now

2 more replies
Answer Match 92.82%

I was installing Windows 10 on one of my older laptops and like any other update it restarted itself but now it won't go past the dell logo that pops up when it turns on. I've waited as long as 30 minutes and nothing. I turned it off and on again but still nothing happens

More replies
Answer Match 92.4%

hey, so for no reason as far as i can tell i started having this problem today. my computer was working fine for awhile this morning, but then a bit later when i tried to open firefox the computer froze for no reason. kinda wierd since that has never happened before so i restarted it.

now what happens is it displays an error that says "floppy disk(s) fail (40)" and i have to press F1 to continue. i don't know why it would do this since my computer doesn't have a floppy disk drive.

then when it gets to the screen that shows the windows XP logo and the loading bar at the bottom (the screen before your desktop loads), it works for a few seconds normally. then the little loading bar at the bottom slows down a whole lot and goes really slow... and just stays like that. the computer won't load past that point, it just stays on that screen, with the xp logo and bar going really slowly!

so, has anyone seen this problem before? what should i do? i don't really feel like reformatting again.

i'm running windows xp home edition by the way

A:floppy disk fail and windows won't load past windows logo screen

11 more replies
Answer Match 92.4%

I have a broken laptop that refuses to boot. No BIOS screen or anything is displayed when the power button is pressed. I have removed the hard drive from the laptop and put it into a working desktop PC. I started it in safe mode and the computer restarts. I used the F8 key to prevent it from shutting down on errors and received the following Stop error code:
0x0000007B (0xFFFFF880009A9928, 0xFFFFFFFFC0000034, 0x0000000000000000, 0x0000000000000000)

So far I've used a boot cd to run chkdsk on the drive, and I've tried restoring to a previous point.

I do Not have an installation disk for Windows 7.

Any help is appreciated.

A:Windows 7 STOP: 0x7B Refuses to boot past the windows logo screen

Edit: Thanks for moving this to BSoD, my mistake.

2 more replies
Answer Match 91.98%

So I have been messing around with this laptop for weeks now trying to figure out how to get it back to normal loading and everything. What happened at first was that my husband noticed the computer was very slow in responce to just about everything. We checked internet connections and nothing helped. Well one night he shut it down, and the next day when he tried to turn it on, it would state "Checking Media (Fail)" then change to another screen that said "No Boot Device Found. Press any key to reboot the machine".  After attempting to reboot the machine, these same notifications came up over and over.  So, I researched tons of forums on tips of how to get it "re-booted" This was a few weeks ago so I dont remember exactly what I did. I changed boot options, this and that, and nothing helped. However the absolute last thing I did was changed something to "Intel Smart Response", and now my computer will NOT move past the Dell logo. even f2 and f12 wouldnt work. The loading bar under the Dell logo will pop up, but it will say like that. I have tried waiting it out for hours and nothing changes. My brother did try a Recovery USB, but he forgot that my laptop is Windows 8 and his is 7, so needless to say that didnt work at all.
So my problem is now that I need to create that Recovery USB thing. I was not aware that I should have made this as soon as my computer came in. I have nev... Read more

A:Creating a Windows 8 Recovery Drive for an Inspiron that will not load past the Dell logo screen!! HELP

"Checking Media" and "No Boot Device Found" sounds like it's trying to boot from the DVD drive but not finding a Windows system disk.  You can try putting one in the drive.  If you don't have a Windows 8 system disk, you'll have to keep trying the F12 bypass (keep pressing it repeatedly...don't hold or only press once) to get you into boot options, and then make sure you select your hard drive.  You should be able to request a system disk from Dell (and you should anyway...even if you do recover from the USB drive).
ALSO: please remember that, unless you made an image of your hard-drive or used backup software, your "recovery" options will be limited to repairing the existing installation or reinstalling altogether.  If you reinstall, you could lose your files and settings.
For what it's worth,  my Inspiron started acting up after about a year (Windows 7) with overheating on high-demand programs (even with a cooling pad, plenty of ventilation and a desktop fan blowing on it).  That was followed by the slow performance you described and now I'm getting a "hard drive failure" error. 
I've seen other users report the similar issues with their Inspirons on these forums (and others) so I think we just got stuck with a lemon .  Hope you have better luck with yours....I've pretty much given up on mine and moved back to my old desktop.

3 more replies
Answer Match 90.3%

Hello everybody. I am a newbie at this so please give me some credit i have recently installed Kaspersky Internet Security 2010 on my XP machine. Prior to this, I uninstalled other antivirus programs (avast!, ad-aware, nod32). After installing Kaspersky and updating the virus list, the software demanded the machine to be restarted. So i did. After the Windows logo now, the screen goes black. I tried to restore to a previous checkpoint but nothing happend. Any ideas?

PS try to keep your reply, if any, free of difficult technical terms. i would appriciate it

A:Black Screen after windows logo

Hello PavlosCy

What happened when you tried System Restore? Did you get an error message?
Did you try it in the following way?

Boot into Safe Mode Options Screen (the one with Last Known Good Configuration on it) by pressing F8 at bootup and choose
'Safe mode with command prompt'

At the command prompt type

Hopefully this will open System Restore, so restore to before the problem started

If it still won`t work try the following
Configure your PC to boot from CD if it isn't already set up that way. You may need to enter the BIOS to configure the PC to boot from the CD.
Set the boot order to
Floppy (if present)
Hard Disk

Start your PC with the XP Setup CD in the drive. When you see the "Press any key to boot from CD..." prompt, do so and let the CD-based boot process begin.

When the Recovery Console option is offered ("Press R to start the Recovery Console"), do so. You may be asked which Windows installation to enter, in which case type the number of the Windows installation you wish to work on (usually "1").

When prompted, enter the Administrator's password for that Windows installation. If you did not set a password just press ENTER

At the command prompt, type
Bootcfg /Rebuild

The exact wording will depend on your setup, but after a few moments you'll see a prompt that says something like:
Total Identified Windows... Read more

2 more replies
Answer Match 90.3%

Hello guys I have an Intel motherboard when I connect vga cable to interragded vga of pc there's no problem but when I install my graphic card and connect vga cable to it the screen turn to black after windows 7 logo
So what should I do to fix this ?
And thanks

A:Black screen after windows logo

Try loading defaults in BIOS. And then try disabling on-board from BIOS.

Can you get the mouse to that screen? Try moving mouse to extreme right and then left.
Possible the logon screen is still on the now not-attached display.

9 more replies
Answer Match 90.3%

Every time I turn on my computer I get a hanging black screen and sometimes the BSOD. Just now I turned it on, waited for the black screen for some time, then pressed ctrl alt del and got a bsod some 15secs after that. Now it has performed the startup repair, the problem details are as follows:
problem event name: StartupRepairOffline
Problem Signature 01: 6.1.7600.16385
Problem Signature 02: 6.1.7600.16385
Problem Signature 03:unknown
Problem Signature 04: 14
Problem Signature 05: AutoFailover
Problem Signature 06: 1
Problem Signature 07: 0XF4
OS Version: 6.1.7600.
Locale ID: 1033
It says that the Startup Repair cannot repair the computer automatically. Help really appreciated.
Oh, and I can turn it on in safe mode. EDIT: It appears that I cannot get into safe mode either, although previously I could have. I get the BSOD even when I try to boot in safe mode. The last file it tries to load in safe mode is avgidshx.sys then I get a black screen. OMG i got to the welcome screen just now (safe mode with command prompt).

A:Black screen after Windows logo

The sfc /scannow command scans all protected system files and replaces corrupted and incorrect versions with correct Microsoft versions.
In Safe Mode with Command Prompt type in cmd in the Search programs and files.cmd will appear in Programs above, right click on it, then click on Run as administrator.   
If you are prompted for an administrator password or for a confirmation, enter the password, or click Allow.  
A page similar to the one below will open.
Type in sfc /scannow and then press Enter to start the scan.

41 more replies
Answer Match 90.3%

I have a Dell Inspiron 1545. Just took it out of the box, it comes loaded with Windows Vista. When i started it up it booted really fast all the way up until the round windows logo with the little sound, then the screen goes black and just sits there for about 3 minutes with the mouse showing, and then it finished loading like normal.

I can't seem to figure out whats causing it. Any ideas?

A:Screen goes black after Windows Logo

it is checking the system components at that time.
One of them isn't answering but it knows it is there so it keeps trying.
If u just got it, call Dell.
u can check ur device manager to see if there is anything showing a problem or not listed that should be.

2 more replies
Answer Match 90.3%

Howdy friends

My PC specs

Corsair Vengeance 8GB DDR3
Crucial MX 100 - 250 GB SSD
Seagate 500 GB + 160 GB HDD
ATI Radeon HD 5450 1 GB GPU
Cooler Master 500W PSU

So today morning when I turned on my computer, after the windows logo, the screen went black. No cursor, nothing. I have not added any hardware to my PC recently

I tried logging into Safe Mode and was able to do so. I did a system restore and then was able to boot without any issues. However, when I restarted, it again got stuck post that Windows Logo screen

I uninstalled my display driver and was able to login normally. After the driver installed on it's own, I restarted and it got stuck again.

Then I unplugged the VGA cable from my PCI GPU and plugged it into my onboard graphics port. I changed the primary graphics adapter in the BIOS and was able to login without any issues. I downloaded the onboard graphics driver from ASUS website (AMD Catalyst) and when I restarted, I got a BSOD and it went into a loop of restarting > BSOD > restart.

I have attempted startup repair, system restore but nothing seems to work. I can however, intermittently login without any problem. But 8 out of 10 times, I am getting stuck past the Windows Logo screen

Logs from event viewer:-

The DHCP Client service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error:
A device attached to the system is not f... Read more

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Answer Match 90.3%


I usually don't ask for help as I seem to get most of the issues fixed myself, but this one is over my head

To begin with, these are my specs:
Motherboard: ASUS M2N rev 1.02g
Processor: AMD Athlon LE-1640 / 2600MHz
HDD: WD Caviar Blue 160 Gb
Power Supply: Delux 450W
Graphic Card: Nvidia GeForce 7300 LE 256M
RAM: 1024 DDR-2 800MHz Kingston

Now, Friday there was the cleaning lady in the office and unplugged the PC while it was started. I left it like that until Monday and in the morning it didn't start.
It starts normally, Windows logo appears, it is loading and after that it hangs on a black screen with no mouse cursor.

I tried:
- Replacing RAM
- Replacing Power Supply
- Replacing Video Card
- Install Repair of Windows XP with Original Disk
- Ran CHKDSK /r from recovery console
- Tried fixboot fixmbr from recovery console
- Scanned The Whole Filesystem with Kaspersky Rescue Disk
- I tried replacing the HDD with a new one, did a fresh install of windows XP and it works.

Now, I can't afford to lose data, so fresh install is not an option.

It doesn't start in safe mode, not in VGA mode, not in debugging mode.

I have resources I just need an idea on what to do from here.

Please help.


A:Windows XP Black Screen After Logo

If this is too elementary, let me know... Just not sure how basic you need the help to be.

I doubt all the hardware changes were required.
I suspect you "simply" ended up with a damaged windows installation from the loss of power.
(Hence the advisability of a UPS.)
With any luck you can still recover most of your data...
any files open at the time of power loss are likely damaged.

You have replaced the hard-drive and (re) installed windows on the new drive.

Your old drive is now out of the machine?
Or did you slave it and leave it in the machine?

If it is out of the machine, you can do the same with a USB enclosure for it.

From the new boot disk... boot,
and try to use Window's explorer to look at the old drive: Can you find files?
If so, transfer them to the new drive.
After you transfer your files, you can reinitialize the old hard drive, and...
either install it (for example) as a data-drive,
or use it as a usb drive for back-ups.

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I am trying to install a new operating system. I have Windows XP Professional on one partition, I deleted it to install Windows XP Essential. When the CD asks me to reboot the PC so it can finish the installation the screen goes black. Now after a while I get a blue screen saying that Windows XP is checking a disk for consistancy. When it finishes the screen freezes and nothing else happens.

A:Black Screen After Windows XP Logo


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Hey guys,

Yesterday I was trying to install newer AMD drivers of all sorts of stuff, and it was bugging me because it was really difficult to install and was always stuck at "Installing AMD Display Driver". I tried to find fixes and people told me to use DDU (Display Driver Uninstaller) to uninstall my drivers then install the new ones, but DDU wasn't working for me so I ended up manually uninstalling my drivers through Device Manager. Nothing happened but I still couldn't install my new drivers, so I eventually just shut off my laptop. Today, I turned it on and after the Windows logo, I just got a black screen and it just sat there forever until I forcefully shut it off. I'm guessing something happened to my graphics drivers while installing/uninstalling my drivers yesterday. Any ideas how to fix this?

Thanks, Mark

EDIT: I can't boot into Safe Mode either, same result :/

A:Black screen after Windows Logo

I used my Windows 8 installation disk to do a system restore, and thankfully DDU did actually make a restore point even though it wasn't functioning! Though it did say the system restore failed due to an error, after I pressed ok to the message, it randomly restarted the computer and normally booted into Windows 8, and said 'System Restore completed successfully.' Phew!

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Hello, today i was working on the PC when the power got down for a second, i started the pc and the power blinked again, so i just waited 30 mins or so and i turned on the pc again, but this time it only got to the color balls that form the windows logo, showed the "please wait" message with a black background to finally led me to a black screen with the windows 7 ultimate logo on the bottom center, a button with some accesibility options to the left and the red button to turn off and reset the machine,i cant do anything more, Ctrl+Alt+Supr doesn't work or the windows key+R. starting in safe mode doesn't change anything neither. my specs are:

Intel core 2 duo 2.4 ghz
2 gb RAM
250 GB HDD
geForce 9500 gt

PS: i didn't install or configure anything before the second time the power got down, and after the first one the pc started fine.

A:Black screen with windows logo

Anyone? please i need help!

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Answer Match 90.3%

When I turn on the computer, I get to the windows logo screen and then my monitor light flicks off and on for a second and the screen goes black with just the white arrow cursor. This started after two attempts at repairing windows earlier today when it refused to boot up past the logo screen. After about 15 minutes, the "windows is starting" screen comes up and then the "Welcome" screen. After that it hangs up. I have tried booting in safe mode, vga mode, hit my head on the wall mode and nothing works. I tried searching online, but can't find a solution that works for this scenario.

I would appreciate any help you can give me!

A:Black screen after windows logo

try a full install of windows xp. you said you tried repairing.. i would say it is time tor reinstall then.

wipe it clean and start over

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Answer Match 90.3%

My mom's computer has Windows XP, and I have been searching all over the internet for a solution to the problem she is having, I have got nothing so far.

The computer gets to the Windows loading screen, and will go to a black screen. It will not boot in any modes, safe mode, vga mode, last known good configuration. Nothing works. When I try loading it in safe mode It will start running down the file list and stop at one (C:\windows\system32\mup.sys).

I tried to go to repair with the disk and tried the chkdsk /r and it said it found one or more volume errors but were corrected, but it didn't help the problem.

I really don't know if anything was happening odd before or after this happened because it is my mom's computer and she just says it was normal up to now. Any info you guys have is appreciated.


A:Black Screen After Windows Logo

If you have a XP CD for this computer you follow this to repair your XP.

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Answer Match 90.3%

Hi there
My xp PC won't boot up. It gets as far as the Windows logo and then goes black and stays there. If I force a shutdown by holding down the power button I can boot up in safe-mode, or I can choose the option to boot using the last known good configuration, in which case everything works normally until I shut-down and restart again.

I tried a diagnostic startup but no improvement.

I've done a full virus scan.

I downloaded a copy of HDHacker and backed up the boot records with a view to running FIXMBR. But first I wanted to check with someone who knows what they're doing that this would be a good idea, and that I might be on the right track, or suggest a better option

Thanks in advance

A:Black screen after windows logo

How long would you typically wait? Try letting it sit for an hour at the black screen. Also, does ctrl+alt+del work or do you see a mouse cursor?

If that is the only account you have, try making a new temporary one and see if that will change anything.

You can also try running Process Monitor to provide us a log of the boot-up proces. There is an option to have it run at boot-up to record boot process. You'll need to set it up for this, which can be done by:

1. First, go to File then Backing Files... and instead of having it use pagefile have it log everything directly to an actual file. Name it as you wish in the directory you want.

2. Go to Options then Enable Boot Logging.

Restart the computer and let it boot up normally. Let it sit at the black screen for a bit. If you do not hear your PC chugging at all or see the disk activity light on the front of the PC flashing, then restart then go back into safe mode and open up the file with Process Monitor. Go to file then Save As and save it as another file (default options are ok), zip it up and send it to us.

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Answer Match 90.3%

now i think some where on this sight some one had asked about this but i cant find it so if they did sorry for the repeat but any way heres the problem

after the windows logo the screen shuts down and goses to sleep i can get in to safe mode and all the way in to windows with out the drivers i have tryed 2-3 diffrent drivers and it has done this with each one the video card is a ati safire (ya i know i cant spell) 9200 .... short of replacing the video card i'm running out of ideas having never seen this problem befor, is this just a bad video card i have made sure that it didint some how get set over that the screen was able to display

A:black screen after windows logo

NM figured it out it was a bad GPU messed me up sence this is the first card i seen that had no visual defects from going out

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Answer Match 90.3%


Basically my laptop was working fine last night. I turn it on this morning and after the windows logo appears the screen goes black. However i can see and move the mouse cursor still.

I tried pressing f8 at the beginning of the start up, and tred to repair my problem using the windows 7 repair features, but it didn't work, annoyingly i forgot to set a restore point as well so i can't try that.

When i go into safe mode the exact same thing happens, but with the mouse being slightly more pixelated and blocky.

I've got a Windows 7 Premium 32 bit disk which i purchased from Windows, but when i load that up it tells me that to install it i need to log into windows, which i obviously can't.

I'm using a HP G70-120EM, i've had it for just over 12 months (Annoyingly exactly a week after the warranty is void) and like i mentioned, i've been using Windows 7 premium 32 bit for the past 2 months.

Thankyou in advance

A:Black Screen After Windows Logo

The loading of drivers and programs continue after the logo screen, so I would guess that one of them is delaying the boot during the "black" phase. Go into msconfig and disable everything on the Startup tab, after selecting the Selective startup on the General tab. If that makes a difference, then reenable the startup items one at a time, until you have pinpointed the problem. There are startup items that are not listed in msconfig, so you might find it useful to try using StartupCPL, which is freeware that you can download.

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So recently I formatted my laptop and installed graphic drivers, once I do and restart, after windows starting thing, the screen goes black. Only when i go to safe mode and disable 1 graphic druver it works.
My graphic drivers are AMD and Intel. Now I installed Intel, and its fine, but when I install AMD, after restart screen goes black. Please help me
My specs:-

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Answer Match 90.3%

Hi all.

Yesterday I installed Windows 8.1 pro on my system, and everything went fine and I installed all programs I usually use, and last thing I installed was net framework 3.0 (if I remember correctly). PC was rebooted once or twice before all this to apply all previous installs (updates and drivers etc). After next reboot immediately after windows logo just when it needs to log in to account, screen goes black - sometimes there's a cursor visible but mostly not. I had to do several reboots via case button until it booted normally into windows.

Note - everything seems to work fine as system fans and components are working If black screen happens, I have no way to enter safe mode (F8 doesn't work), I can just reboot through case button. I've searched solutions on microsoft site and also googled and it seems it's a frequent problem.

After researching a bit, I went into event viewer-windows logs-system, and there is a consistent set of errors showing. First I get yellow triangle warning saying "The time service has set the time with offset xxxxxx seconds". It's followed with some normal notifications and then errors which say system was shut down unexpectedly (as I hard rebooted it).
Today when I managed to log in after several reboots, I noticed it said time was 03:01 am even though it was 08:21 actually. It fixed itself automatically as I saw after some minute. There were some other yellow triangles at Event viewer-windows logs-appl... Read more

A:Black screen after windows logo

edit - deleted this post as I fixed formatting error.

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Answer Match 90.3%

In system restore there is two users but i don't know the passwords i never get one to begin with.

Black screen after logo

please help

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Answer Match 90.3%

I'm not getting the blue screen of death anymore, just a black screen after the windows logo. Any ideas?

Thanks in advance?

- Eternally Pierced​

A:Black Screen After Windows Logo

Try safemode to determine if windows is loading or not.
If it is, set bios to default values and disconnect everything except the video card and bootdrive.
If that solves it, connect things one at a time.

If windows doesn't load, reste bios and try again.

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Answer Match 90.3%

Here we go.

My laptop is hp-dv6-3122tx with ATI 5650 and intel hd switchable graphics.

Recently my laptop started giving me a black screen after the windows logo. I was having some issues with my GPUs too.

Issues with GPU:

Sometimes my ATI card was not coming up in the device manager and i was only using intel HD. i have noticed that when that happens i can't see my laptop charging icon changes to plugged in mode even though i plug in the charger , but the laptop was of course charging perfectly . But recently i found my ATI card back in device manager and it was working pretty well. But after exactly a week I started getting some white lines appearing in the display too.

Issue of black screen:

With that knowledge i assumed that the black screen issue is a counter-product of the GPU issue. I used safemode to uninstall all the GPU drivers. Then i can log into windows and work normally and windows detects the GPUs and install the plug and play drivers. After they install it i can restart the pc and work normally. But once a shut this down and later when i try to switch it on i get the black screen issue from ground zero.

that makes me believe that this is mere a software issue. But those white lines i mentioned about is due to hardware fault i guess. I don't know what to do right now. I don't want ATI graphics, intel HD is ok. i just want to switch this thing on and do my work coz i can't afford another laptop right now.

Please help me to resolve this issue.
Thank... Read more

A:Black screen after the windows logo.

Hello and welcome Schintoff now I am no expert by any stretch but you could try and run a scannow as a first step

SFC /SCANNOW Command - System File Checker

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Answer Match 90.3%

Hi i get black screen after i updated my gfx drivers wenn i went windows 7, it worked on vista if i didnt updated driver 4 gfx got a 8800gts tryed to update bios and still didnt worked dont now what to plz help

A:Black screen after windows logo

I suggest a system restore to get to a point before the troubles began. You may have to boot from the Windows DVD or repair disc to do so.

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Answer Match 90.3%

Hi there,

I recently got a blue screen and after turning it back on, I've got a black screen after the windows logo appears. I can move the mouse but that is about it.

Has anyone had this problem or know how the fix it?

It's an Acer E1-571


A:Black screen after windows logo

After you get to the stage when you see just the black background and the cursor:

Press 1 (one) time CTR+ALT+DEL
On the Window that opens, select New>Task
On the new Window, navigate into C:\Windows and find explorer.
Select it and click OK.

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Answer Match 90.3%

So, my girlfriends laptop takes AGES to boot, but it boots fine in safe mode, which rules out the possibility of the HDD failing. It goes to the Windows logo, then goes black, the mouse works fine - you can see it moving about but it doesn't go further than that, no sounds are made etc..

Things I've tried:

-bootrec.exe /fixmbr & /fixboot
-last known config
-tons of spyware/malware removal etc
-sifted through the Windows folder for any weird/unrecognizable files
-turned almost everything off in the msconfig startup tab

I reallllly want to avoid re-formatting but if that's the only option left then it'll have to be done!

Anything else I can try?


A:Black Screen After Windows 7 Logo?

What make and model is her laptop?
Are all the drivers up to date. Check in Device Manager for warnings.
What OS is your girlfriends computer running?
Have you tried disabling all items in msconfig?

2 more replies
Answer Match 90.3%

Hello everyone

I seem to have a problem with my vga, at least thats what i think it is from reading many other posts.

I have just got a new mobo, which was working fine until the other day when it started taking a good 5 mins to load up. So i tried to repair xp and then it would stop with 34 mins remaining. i managed to get around this problem by starting set up in debugging mode.

As always, it created another problem with my services and dhcp would not start so i took the drastic action of backing up my stuff using crappy files & settings transfer wizard. After that i done a full format and re-installed xp. It resolved the problems with the services not starting. the display was looking fine.

But yet again, it created another problem, i tried to transfer my files & settings which would work, but the display would be very patchy like with no icons in start menu or my documents. i downloaded the latest driver for my graphics card (ATI Radeon 9600) and installed it which seemed to install ok as there were no error messages.

Re-started the pc hoping it would sort the display out but instead it would load the windows logo with the progress bar and then when i should be seeing the welcome screen it just goes blank with only the mouse cursor visble. my hdd led is on and appears to be loading stuff but no matter how long i leave it it will not show anything.

As the mobo has onboard graphics i removed my ati card and tried with the on board display and still getting the... Read more

A:Black screen after windows logo. Please HELP!!!

what are the temps in the bios, pls list full computer specs here

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Answer Match 90.3%

Hi all.

I'am running windows 7 professional. When i boot the PC, i have no trouble up to the point of the windows logo. When this disappears my screen (SyncMaster 913n) keep displaying the text "optimal screen resolution is 1280x1024 60 hertz" and then i dont see anything else than that. Even if i change the screen resolution to 800x600 i get the message.

My GFX is 8800 Geforce GT with the drivers 285.62 (64Bit) same issue.
Everything was working fine earlier today, then after a reboot i got this issue.

The computer is a clean re-install so can their be missing some drivers besides the GT 8800 that can make the problem?

Thanks on advance.

I'am currently trying to download the SP1 and will install this to see if this will solve anything, but i have my doubts.

A:black screen after windows logo

Question if I may.
What did you do, or what happened immediately before you rebooted ?
This could be very relevant.

4 more replies
Answer Match 89.46%

My friend has a dell inspiron laptop which came with windows 8 in it. he has recently updated it to Windows 8.1 and  after restarting it , then onwards problem started where in only black screen appears. Cursor shows up after waiting a long long time,
but waiting even for hours for windows logo it never showed up. Please tell me some solution

He does not have any recovery discs, no windows os file. Now tell me a solution without these things needed.
Model: inspiron 15R7520

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Answer Match 89.04%

Hello! So recently I've been dealing with a lot of malware/trojans on my laptop, in any case after a scan/cleaning with adwcleaner and a restart the computer no longer boots, it sits up to the windows boot logo and afterwards is only a black screen (with movable cursor) 
So far I've attempted to run all versions of Safemode, same result. 
ANY help would be greatly appreciated, I do have sensitive information on the HDD so formatting isn't really an option I'd like to explore at this point in time.
Thank you

A:Infinite black screen after Windows logo

Try to boot a Live Linux distro from a flashdrive or CD. If successful, that would definitely indicate HDD problems. You should also be able to retrieve your "sensitive information" from that drive before re-formatting.

5 more replies
Answer Match 89.04%

Hello there! I'm having an issue with one of my windows Vista systems. It's a HP computer (blah, I know)... and is several years old. It's issue of late occurs on start-up. After attempting to "Start windows normally", the system will display the load screen then immediately go to a black screen. It doesn't restart... it just stays black. I've tried to go into Safe Mode as well as do a system restore and go to the last known good config. Nothing works. The problem is there is over 200 gb worth of work, school and personal files on this system I need to export to my external hd. After that I don't care what happens to this freakin computer.

If anyone has any advice, I would greatly appreciate it.

Edit: It's a x86 Windows Vista Home Premium OS.

A:Black screen after windows vista logo


Please go through this tutorial: Copy & Paste - in Windows Recovery Console

Let us know if it helps

1 more replies
Answer Match 89.04%

THIS IS RESOLVED NOW =) Check my last post if you are at all curious as to the cause.
Sigh, Black screen after windows logo.

Hey all, first of all sorry if this is in the wrong forum. I don't know what exactly is causing the issue so I am not sure yet where to place this post.

So last night I turned off my PC as usual. Rebooted it this morning and every time the Windows 7 Logo disappears, all I see is a black screen, no mouse pointer, cant bring up task manager, the pc seems unresponsive. I am currently running the PC in safe mode.

There are other threads on the forums and on google, I have tried everything so far. As a list for you, this is what I have tried:

Windows Restore
Windows Repair
Reinstalling Windows 7 (will not allow me to do so from safe mode)
Booting Windows in low resolution mode.
Booting windows from the Win 7 CD I made, this causes me to get past the windows logo, then all I see is a mouse pointer and a windows background.
Using winkey + P does nothing.

I have 2 GeForce 9800 GX2s - I use 2 displays normally, occasionally using a third. The machine was running fine last night and no new software has been installed for the past 3 days. I assume the issue is multi-display related, however the pc is totally non responsive after the windows logo which suggests something else =/.

I am totally at a loss and need this PC for my work (I work from home in Austria for several comp... Read more

A:Sigh, Black screen after windows logo.

Have you tried only running with one video card and monitor and seeing if you can get it to work properly like that? I'm not sure what the next step after that would be but that would seem like a good place to start. And if it worked, at least you'd have better access to your system back and perhaps you could start adding things back to try to isolate what exactly is causing the problems.

7 more replies
Answer Match 89.04%

Hello there! I'm having an issue with one of my windows Vista systems. It's a HP computer (blah, I know)... and is several years old. It's issue of late occurs on start-up. After attempting to "Start windows normally", the system will display the load screen then immediately go to a black screen. It doesn't restart... it just stays black. I've tried to go into Safe Mode as well as do a system restore and go to the last known good config. Nothing works. The problem is there is over 200 gb worth of work, school and personal files on this system I need to export to my external hd. After that I don't care what happens to this freakin computer.

If anyone has any advice, I would greatly appreciate it.

Edit: It's a x86 Windows Vista Home Premium OS.

A:Black screen after windows vista logo

Try booting from your CD and choose repair..

2 more replies
Answer Match 89.04%


I've been running Vista for a few months now without much complaint until recently. After booting, the green loading bar is followed by the windows logo before the screen flickers several dark colors and then produces a black screen with a movable cursor. The hard drive light remains unlit after the black screen. Running in safe mode gives the same result. I do not have a repair disk and I would rather not wipe the hard drive with a factory default disk as I have important data on my hard disk.

I am running Toshiba Satellite with an Intel Core™2 Duo Processor T5550, 2 GB RAM and an ATI Mobility Radeon™ HD 3470 - 256 MB

I've been trying to restore my pc for a few days now with no luck. HELP!


A:Black Screen and Cursor after windows logo

Originally Posted by revor


I've been running Vista for a few months now without much complaint until recently. After booting, the green loading bar is followed by the windows logo before the screen flickers several dark colors and then produces a black screen with a movable cursor. The hard drive light remains unlit after the black screen. Running in safe mode gives the same result. I do not have a repair disk and I would rather not wipe the harddrive as I have important data on my hard disk.

I am running Toshiba Satellite with an Intel Core?2 Duo Processor T5550, 2 GB RAM and an ATI Mobility Radeon? HD 3470 - 256 MB

I've been trying to restore my pc for a few days now with no luck. HELP!


I`m no Vista PRO, but the first thing i would do is:

Run Vista Startup Repair, that can be found in the tutorials.
(It is quite easy, just boot from the CD, and Repair it.)

If this doesn`t work, try to boot in safe mode and then Backup your things.
(To run in Safe Mode, i use the method, turn on wait until the vista logo comes, then turn off by the button, so next time you boot, you can choose to Safe Mode)

Backup the computer by a External Drive. ( Don`t use DVDs, its a waste)

7 more replies
Answer Match 89.04%


I recently installed drivers for my tascam us-144 on laptop running Windows 8.1. It worked for a while but sometimes the screen freezes and I have to do a hard reset. It would boot back on, but it would still randomly freeze and I would have to do another hard reset.

Just last night, when it froze again, I did another hard reset but now it just shows a black screen after the boot logo. I think it was the tascam drivers that messed it up, but when I try to go into safe mode to remove it, it still does the same thing.

Any help?
(Sorry if I posted in the wrong board.)

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Answer Match 89.04%

My desktop will load up to the windows logo and then go to a black screen. I believe it is a driver issue but I cannot get into windows to update them.
Things I have tried myself to resolve this issue.
- Use different VGA cable
- Use my onboard GPU to load into windows (problem persists)
- Load in through safe mode, on two different monitors (get message: input timing error)
Anybody ever deal with this? I can't seem to find any other options.

A:Load up to windows logo and then black screen

What hardware? Make make/model? what's the os?

Thanks, and welcome.


1 more replies
Answer Match 89.04%

A black screen keeps coming on after the windows startup logo. When I disable my IntelhHD graphic driver everything goes normal, but with it it won't let me use regular mode except safe mode.
It would be grateful if you guys could help me.

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Answer Match 89.04%

my screen also goes blank after the windows logo display, i have tried restarting, starting in safe mode and the monitor continues to remain black after the windows logo. When i restart in safe mode my computer shows files in ms dos and appears to crash. I changed my display settings and can't get back on to my normal desktop. i cannot get back on to change my settings. i have also tried to start at last known save point and this neither doesn't work. I went into bios and switched my display adapter to the onboard card, still no luck. I don't think there is a motherboard problem like my last comp, but I can't logon to switch the display settings, once I get to the logon on screen, my display goes black. cheers 4 help.

xp pro
celeronD 3.3ghz
512mb ram
100gb hd
(video card) radeon9200 128mb

A:Windows Logo Shows Then Screen Goes Black

Can you get into Safe Mode? To do this, try tapping the F8 key repeatedly just before the Windows splash screen shows up.

9 more replies
Answer Match 89.04%

I did Not install anything or change ANY screen resolution or something, I Just did a Malwarebytes' Anti-Malware scan, I have the virus worm.win32.skynet and i thought Malwarebytes' could get it out, the scan finished and I had to restart my comp, And so i DId and then all of a sudden Booting into Windows Normally had my screen stuck on a black screen after the Windows Logo Displayed, I tried EVERY Safe Mode and it would just pause and stop loading while it was TRYING to get into Safe Mode
I do not have a Laptop, I have a Dell. I cannot really buy anything at the moment.. So PLEASE Help me D:.. Im good with computers but I can't solve this problem and my family is laughing at me thinking I suck now

Thank You,

A:Computer has a black screen after Windows Logo

Do you have the Dell XP CD that should have come with the computer? If yes, pop it in the tray and set the boot option to CD first and then see if it offers you any options other than taking the system back to the factory settings - that's the one you don't want. If it offers you a Command Prompt, try FIXMBR and FIXBOOT to see if they help.


1 more replies
Answer Match 89.04%

I have a problem booting Windows 7, after I press power button, it gets to the first (OEM) screen, then after it just goes black and stays like that forever. If I press ctrl+alt+del while it's black, it just restarts and same thing happens again. I tried booting from Windows 7 DVD, and using system recovery/repair but it doesnt help. I also made a new boot record using bcdedit commands in recovery console but it still won't work. What can I do?

A:Can't boot Windows 7, black screen before logo

you using physical maching , or try this OS as vm ?
i beleive this case caused by improper graphic Card .

did your machine face microsft prerequirties or recommended specifications .
Youda Martziano

1 more replies
Answer Match 89.04%

Hp notebook computer wont startup past the hp screen. It shows a black screen then goes back to hp screen. I did the hard reset, it didn't work. I did the test and all of them said passed. It started doing this when i was reseting it and it dropped on the floor. The battery and the hard drive fell out. When i turned it back on, it wasnt working. I dont know what is wrong with it....

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Answer Match 88.62%

HELP! Virus has taken over my pc! Takes forever to boot the most I can do is press CTRL+ALT+Delete to view or end processes. I have once gotten to the window but it won't let me click anything after Start->Program! I can get to the black OS screen, ocassionally safe mode but it will hang for a while. If I down load a virus removal exe how can I run it if I can't get access to run CD at Windows XP? Pls help. Stuck!

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Answer Match 88.62%

Hi Tech Support Guy Forums~

Turned the computer on today and Windows will not load, gets as far as the black Windows XP page with the loading scroll bar. Nothing happens beyond that. Everything was working fine yesterday and nothing was downloaded or installed to indicate where to start looking. Tried installing 1GB RAM last month to no avail and took it out. Things have been okay since. Have read some posts that suggest using the Windows install CD to repair whatever but I didn't get one with the computer only have the Windows recovery disk. Specs listed below.

eMachines T3418 Desktop Windows XP
AMD Sempron Processor 3400+
2.01GHz 384MB RAM

CA Antivirus and spyware

Road Runner High Speed
FireFox Browser
Juno Browser
Internet Explorer (don't use this as it always has problems.)

Have run all virus, spy and malware scanners today and nothing was found by any of them. Any help, thoughts or ideas would be appreciated.


A:Windows won't load past black XP screen

8 more replies
Answer Match 88.62%

Hey guys,I'm usually pretty savvy with fixing these virus/malware problems with my computer, but this one seems to have me keeling over. I believe it was a Trojan virus that infected my computer. The reason I say this is because a similar screen to the Antivirus2009 virus showed up saying it found a Trojan. It completely froze my computer so I was forced to shut it down. Upon reloading the computer, it got to the black screen after windows loading screen and froze there with a movable cursor. The computer stopped loading as a whole, but the cursor was still able to be moved.First step I tried was f8 upon loading, and then reload windows with the last working configuration - This did not work. Then I loaded the computer in safe mode with networking, ran rkill, ran malwarebytes [both fast and full system checks]. I believe it found the virus as many infected items were found, I removed them then proceeded to restart the computer in normal mode. Same thing happened, computer stopped loading at black screen [one you see immediately before you see your desktop]. I restarted again in safe mode with networking [both safe mode and safe mode with networking work fine]. This time I performed a system restore for 2 weeks prior to this virus. Restarted computer and system restore said there were no changes made.Currently the computer will work in safe modes, but still will not go past black screen. What are my options here? I understand at this point I can repair windows... Read more

A:Windows XP Wont Go past [Black] Screen - Need help.

85 views and no one? Is this a very uncommon problem? I could really use some help, I'll surely return the favor.

62 more replies
Answer Match 88.62%

The computer will power on and lights up. The screen comes on and displays the blue HP logo. It won't do anything else from there. I tried hitting ESC to get to the boot menu. If didn't do anything. F10 for the bios, no response. Tried to boot from a CD and the light blinked but it didn't load from there either. I've tried removing the battery and putting it back in. No effect.

A:The ProBook won't go past the HP logo screen. And won't go i...

Hi DaMoNarch91. Any recent updates performed or external devices connected that could cause it to boot to somewhere else? If that´s not the case, can you try using an USB keyboard and push ESC to get in the menu? Let me know the outcome.

I am an HP employee

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Answer Match 88.62%

Hello,The other day I decided to reset my computer in hopes of having it run more smoothly. I don't really have a lot saved on it besides a few games, but it said I have low storage memory. I save all my music, documents, etc. on my flash drives. I've done a reset before with no problems so I am very confused as to what went wrong this time.So I go to the menu & click reset (all drives, just erase my files as I'm keeping the PC, etc.). After a minute, I would look at it & it would be at 3 percent, then 5, but soon it would say a problem occurred while resetting. Okay, so I tried to reset it again & the same thing happened. The highest it got to was 38 percent. I tried it 2 or 3 more times & eventually gave up. When I tried to start my computer back up it would freeze on the HP logo screen then go blank (black screen). I knew something was wrong because the little symbol that rolls around while the screen loads up did not pop up.I turned it off then tried to start it up again & ran into the same problem. I looked up some possible solutions to this on my phone & none worked (holding the power button for however long). I pushed the F11 button & was able to make it to the recovery screen. I pushed F8 for startup settings, but the screen would flicker & not go to it.While still on the recovery screen, I pushed F8 & decided to run a system test. I ran the extensive one & saw that my computer passed it. This gave me hope that my computer is sa... Read more

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Answer Match 88.62%


I have an HP Pavilion Media Center Desktop, running Vista Home Premium OS..Every time I try to log on, or re-boot, it gets to the HP logo screen, and stalls there. Also my DVD drive is not reading properly, so I know I am at a disadvantage trying to boot from a disk. The screen I am describing, does have options at the bottom. <esc> boot, <setup> F10, <system Recovery>F11..The ONLY two that even tries to do anything is esc.....It says booting...but stalls, and F10 (recover) button. It does the same, says restoring, but stalls also. Any help would be VERY much appreciated.

Thank You,

Phil Heard

A:Can't Get Past HP logo Screen at Boot up

Can you boot into safe mode?

Exact system model, please?

Have you checked the HP website for possible solutions?

<< gets to the HP logo screen, and stalls...>>

You mean that the HP screen has options indicated at the bottom?


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Answer Match 88.62%

Hiyas, have a HP 110 Desktop model 110-305a-b (assume Aus only model) thats misbehaving. Initially the owner reported that the USB's at the front and one of the 4 on the back had stopped working.  All three in question still had power but no recognition that a device (keyboard, mouse or usb stick) had been inserted.  In Device Manager there was one usb component/device with error code 43 which i followed numerous guides to reset/detect etc without success.  The device list did not refresh or change on plugging in anything to the bad ports. So I thought I might check the bios and entered windows 10 recovery options after holding shift and clicking Restart.  From there I selected the change uefi firmware option.  Well since that reboot, the machine will not go past the HP logo, the hdd light flashes once and it will sit there frozen.   I have tried:bios resetmemory swap/replaceunplug everthing inc wifi module, drives etcholding/tapping ESC, F1 to F12 on startupwin10 bootable usb in one of the working portsdifferent power supply Anyone have suggestions what else i can try? Its feeling more and more like hardware failure but I dont want to give up without trying everything.

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Answer Match 88.62%

hi my laptop screen is set to turn off after 5 mins, when it does i cannot wake it, no matter what buttons i push or using my mouse. this black screen also happens when i restart my computer, it logs me off the the screen goes black and computer power lights are still on and it does nothing HELP! haha thanks


A:laptop screen goes black when i restart, and screen wont wake up after it turns off

Boot the computer and press F8 in the Advanced Boot menu choose Last Known Good Configuration.
What is the make and model# of the computer? Go to the manufactures support/download drivers site and download the Chipset and the Video driver for the computer.
Go to Start/Search and type powercfg.cpl. Right click the powercfg results and Run As Administrator. Click Change Plan Settings/change Advanced power settings. Reset your power settings to your liking.

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Answer Match 88.62%

Hey i have a acer aspire 3000 and when i turn it on the lights come on but it doesnt have any boot beeps or any picture at all on the screen i was wondering if anyone could tell me what it is or have sugestions to what could be causeing that thanks

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Answer Match 88.2%

My computer stopped connecting to wifi.  I decided to do a system reset.  Now the screen is black at start up and the hp logo just flashes on and off the screen.  I tried the BIOS update and that did not work either.  What else can I do before sending it in for repair.  I just bought it last November.

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Answer Match 88.2%

I have got a major problems with my Acer Aspire 5738 g laptop with both windows 7 64 bit and some of the software 32 bit.
I cannot log in at all in to Windows 7 in any way, no f buttons is functioing no advanced alternatives are in function any of them, some dvd's starts yet yet so slowly so anything happens, other times it will be black screen only with text wait until downloading for hours? Or a windows 7 blue screen without any login possibilities and the screen hungs up or is locked.
Every possible alternative way to start boot or repair or reinstalations are out of function...So I have no ideas anymore to try to log in to windows 7 64 bit and try to reinstall clean installation or repair....But laptop is is looping between these screens BSOD and black screen with text wait...or windows screen without login or windows logo and thats all then everything is frozen.
Now I would like to know if there is any hope to this laptop and software in it or what should I do???I have burned at least 12 different dvd's for possible solutions anything had helped...Can you give me some advice what to do please? THANKS and Looking forward to get your answer soon I hope......

A:BSOD and black screen looping with windows logo

Hi and welcome to TSF please remove all power including the battery then hold down the power button for 30 to 45 seconds then plug in the ac adapter and try booting

17 more replies
Answer Match 88.2%

Here is the full story (feel free to skip if you don't think it's necessary):

So my dad and I found a $5 computer at a garage sale that had a 1TB HDD and a better processor than our current one in our family computer so we decided to get it and move our HDD to its motherboard and I install the 1TB HDD into my computer. So after we put the "new" computer together with pieces of our "old" one, I make a USB version of a windows 7 repair disk so that the OS will be able to update itself to the new hardware. But for whatever reason this doesn't work and the OS doesn't want to boot, it would keep freezing during the startup animation for the Windows Logo. Anyways we mess around with it for a bit and decide we might as well just put our old computer back together. So we do so and put all the parts in correctly etc. etc.

So this is where the problem starts. Now when we try to boot up the computer, we see the full "Starting Windows" animation however it remains up there for WAY longer than usual (at least a few minutes) eventually it goes away and we are greeted with a black screen with a movable mouse and nothing else. We tried waiting a few hours but that changes nothing. I then tried booting into safe mode but I still couldn't get in. I then went to the "Repair" section by pressing F8 before the computer booted and ran the first option (I forget what it was called but it was something along the lines of a "startup-analyzer" t... Read more

A:Black Screen after Windows Logo with responsive mouse

Welcome to the forums, Magnus.

It's probably a driver remnant left over from installing the drive in the old (new) computer. When you moved the drive to that computer and attempted to boot with it a flag probably got set somehow, and now you have to find a way to get it right before the machine will boot.

Try this tutorial and see if it helps:

Make Windows 7 bootable after motherboard swap

And this one:

Troubleshooting Windows 7 Failure to Boot

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Answer Match 88.2%

I have a problem with my dell inspiron n5110.After the windows logo, it appears just a black screen with a mouse cursor. Could someone please help me?

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Answer Match 88.2%

Since I moved my pc to a LAN-party it takes dozens of time to get the computer starting without a boot loop.

When it starts my pc screen goes on standby after the windows loading screen while Safe-mode works perfect.

Could it be hardware related? because I might have been staticly charged at the LAN-party since I felt electricity everytime I touched the metal of the case.

A:Boot loop and black screen after windows logo

It could be hardware related, so we can run some tests. I'm wondering why safe mode works fine.

First off, are you really using XP, or are you using Vista/7?

The first thing I would do is open up the case and check your connections. Pull out the RAM and seat it firmly, make sure the hard drive power and SATA cables are in tight.

Any cable you see, make sure it's in securely.

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Answer Match 88.2%

I left my computer on over night on sunday, when i checked my computer late monday evening it just had a blank black screen on it. I rebooted the computer and it loads all the way to the winXP logo and then it displays this blank black screen with nothing on it. no sound no nothing. I tried starting "the last known good configuration" and the same thing occurs... i can start the computer in all 3 safe modes, but no other option works. i have no idea what to do. i didn't install any new software or hardware. any ideas?

A:blank black screen after windows logo on startup

Boot to safe mode, set your display for a generic vga, low resolution. Restart in standard mode, see if you get display. If so, start then, select correct display driver and try, step by step, to get back to where you were. If, somewhere along the line, you get the blank screen again, you should have an idea what happend.

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Answer Match 88.2%

Since I moved my pc to a LAN-party it takes dozens of time to get the computer starting without a boot loop.

When it starts my pc screen goes on standby after the windows loading screen while Safe-mode works perfect.

Could it be hardware related? because I might have been staticly charged at the LAN-party since I felt electricity everytime I touched the metal of the case.


my thoughts: 2 problems.
1. Bad power connection leading to boot loops (the orange light next to the power light doesn't work with boot loops)
2. Videocard issue leading to black screens and BSOD (atihmpag.sys) --> reinstalled the video card and it seems to work for now.

A:Boot loop and black screen after windows logo

If it can load into Safe Mode usually this means a driver issue.

Second, you should in no way be feeling anything electric through your case! Is the motherboard touching the case at all? Check the back. The standoffs should prevent this. Is somthing touching the motherboard?

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Answer Match 88.2%

I have my OS installed on my SSD. Sometimes when i power on my computer, after it shows the windows logo screen there will be a black screen with cursor for like 15-20 seconds before logon screen comes on. This doesnt always happen, i find it doing this most of the time if i had the pc off over night and power it on in the morning.

A:few seconds black screen with cursor after windows logo

It's not abnormal to have a black screen before the login screen. 15 to 20 seconds is a little long if you're using an SSD, but during that time Windows is loading drivers and all of the stuff in your system tray.

Have you got a lot of programs in your system tray? Or set to load at bootup? Try using msconfig and setting all of the startup programs to off, except your anti-virus and see if that speeds things up.

9 more replies
Answer Match 88.2%

I have a couple of problems with my Thinkpad T500. I hope, I'm in the right section.
When I start Windows, the screen just goes blank after the animated Windows logo when the login-screen should normally be appearing. The hdd light keeps flashing but nothing happens no matter how long I wait.
Furthermore when I start Windows in Safe Mode the left-click isn't working with trackpoint and touchpad. It is however working when I use a usb mouse.
Now before this happened I had installed a freeware (grooveshark downloader) which installed a bunch of adware along with it which I removed with malwarebytes and avast browser clean-up. I noticed that the volume control buttons didn't work correctly (all three were only muting and unmuting instead of in- or decreasing volume).
Also even before all this the on-screen prompots weren't appearing whenever I changed volume or screen brightness.
The last thing I did was install Windows-Update which might have involved Lenovo UltraNav and Display drivers (not entirely sure).
I don't really know what to do now. I'm doing a full malwarebytes-scan in safe mode now - nothing found yet.
What can I do? Thanks

A:W7: Black Screen after Windows Logo and no left-click

Okay, good news: The laptop has switchable graphics and I always have the graphics card disabled because I don't need it and use the integrated Intel. I activated the ATI card in safe mode and now I can start Windows normally. However it won't let me switch graphics anymore so there seems to be something wrong with the integrated Intel which is weird since the CPU is working fine.
Also the sound button issue (all three (un)muting) still exists and left-click with touchpad or ultranav still doesn't work... Any ideas?

9 more replies
Answer Match 88.2%

When booting, my windows 8.1 is slow to do load. After windows logo, it goes to a black screen for around 10 secs, then it finally logs into the Start menu. I know this is not normal becasue I have seen the system boot faster in the past, but I don't know why its doing it now.

I have done a fresh install of windows 8 and update to 8.1.
I made to to have Fast Boot enabled
I have haswell, so I made to update to the latest graphics drivers by Intel
On a second note: I am triple booting: osx/linux/win with Chamelon boot loader. However, I doubt its an issue with triple boot because the black screen occurs AFTER windows logo, meaning windows has successfully loaded

A:Slow Boot Black Screen After Windows Logo

Hello Tcabin01,

Does your computer bios currently load in EUFI mode?

if so have you tried running in legacy? how to:

BIOS Mode - See if Windows Boot in UEFI or Legacy Mode

Hope that helps!


1 more replies
Answer Match 88.2%

So I had a few problems with my pc leading up to this. When i played a game my monitor would turn off but my pc would stay on meaning i would have to force shutdown (hold down the power button) in order to turn it back on. I recently cleaned my pc by removing dust from the gpu, heatsink and fans plus I reapplied thermal paste to the gpu. Things were working out fine for about a day until the problem happened again. I guess i kept force shutting down (since i really want to play and sometimes manage to get a game or two in) to the point where my pc wont even start after the Windows logo shows up when booting up. I need urgent help. If anything helps my Graphics card is an nvidia geforce gt 620 and usually hits 100c when gaming. Yes its bad i get it...but i need this back to work before my parents find out
Tl;dr - It shows a black screen with a white bar at the top after the windows 10 logo shows/loads up.

A:Monitor shows black screen after Windows logo

Here's a video link to my problem click here

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Answer Match 88.2%

Hi everyone,As the title suggests, I'm getting a black screen after the windows logo appears. At first, there's no cursor, but if I put the computer to sleep and turn it back on, I get a cursor when it wakes up--still a black screen though.Here are my specs:CPU: AMD Hexacore 1090TRAM: 8GB GSkills RipjawsMB: Gigabyte GA-78LMT USB3GPU: MB Integrated Radeon 3000 SeriesUnbootable HD: Seagate 2 TB Barracuda Windows 8.1Bootable HD: 7 year-old 500GB Hitachi Windows 8.1Here's how it went down: I was watching HBOGo on Chrome, then went to the Netflix Windows 8 app (don't judge my lethargic chain of events). However, Netflix immediately closed and wouldn't start. I figured it was something with the graphics, so I restarted my computer. After the restart, for some reason, it ran Chkdsk on my other HD. After running that, it went through my normal startup and blacked out after the logo. I ran a bootlog and found that dxgkrnl.sys loads once, then attempts to load another 4 times and fails each time. Other than that, everything loads correctly. Then I deleted some AMD stuff (perhaps stupidly) and I get more errors in the bootlog, from AMD stuff. I'd like to just clear all the AMD stuff and just have the bare Windows drivers load.Here's what I've tried:1) I've tried startup repair, which attempts some fixes, but fails.2) I tried to enter Safe-mode and low graphics mode, the computer simply launches into "Automatic Startup Repair" and fails after the "Diagnosing PC" dialogue.3) Reset my BIOS... Read more

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Answer Match 88.2%

This isn't exactly a BSOD problem, but it's a Windows failure nonetheless. It has progressively been getting worse for months.

On my ThinkPad laptop, I have been getting startup failures lately (past 3 months or so out of the laptop's 3-year life). Everything is normal up until the "Starting Windows" page with the shimmering, four-color logo. However, after this disappears and *before* the logon screen, the computer gets stuck at the black screen with the mouse cursor (but no text of any kind, and no spinning blue "thinking" circle next to the cursor). The only way to get out of this is to do a hard shutdown and reboot. The startup process NEVER gets frozen *after* the login screen, even though there is also a black screen with a cursor at this point, and Windows works normally at all other times.

At the beginning it would happen once every 1-2 weeks or so, always on the first boot of the day, and never during a restart, always when booting "from scratch". Furthermore, after powering down, Windows would boot normally on the second try, or occasionally on the third try.

As time went on, it got to the point where sometimes I could not get into Windows unless I performed a System Restore from within Safe Mode. Windows has always been able to start in Safe Mode. It did not matter what restore point I chose, or if any programs or updates had been installed since the restore point--just the mere fact of having System Restore run seemed to fix the p... Read more

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Answer Match 88.2%

I just drivewashed my s-ata wd harddrive 3 passes,and got to installing the controllers to the harddrive s-ata which was fasttrak100 lite windows xp driver and the promist fasttrak etc.. controller,it goes on to say install windows xp professional when i have the disk already in there...the whole windows installation reaches partitioning the hard drive,then it asks one more time for the hard drive controller driver off the floppy,so i insert that it installs more....then it says "computer will now restart,take floppy out"...but when the computer restarts this time,it goes into the normal windows loading black screen with the blue dots moving left to right at the bottom center,then suddenly it just freezes..ive tried reinstalling windows but i have no clue whats going on.

A:Windows XP Freezes at black logo loading screen!:(

What mobo are you using?

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Answer Match 87.78%

I'm running windows xp professional. I boot up my computer and it shows the windows loading page and then when the desktop should appear, instead the screen goes black and my monitor reads "no PC signal", as if the PC is not connected to the monitor. But that cannot be the case because it showed the windows loading screen on the monitor.
This problem keeps occuring now. It was working perfectly fine up to today. I booted the computer up in safe mode which worked fine, and re-installed the latest nvidia geforce 7300 se graphics card driver. I then rebooted in normal mode and the problem still occured where the screen is black and says "no PC signal." I don't know what to do now, i tried a new vga cable already, but that didn't fix it.
anybody else run into this problem and solve it?

A:screen turns black after windows startup

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Answer Match 87.78%

Ok, so...I just got over my BSOD problem by disabling crossfire on my system. It was working fine for a few days (And it still technically is), but I'm having a strange issue now. The computer turns on and loads windows fine, but the screen is black until Windows actually loads. Basically, I don't see a splash screen for the motherboard and there's no way for me to get into the BIOS.

Has anyone experienced this problem before? Any ideas?

System Specs:
Processor: Intel i7 3960x
Motherboard: ASRock Extreme 9 X79 chipset
16 GB of RAM: Corsair Vengeance 1600 Mhz
Graphics: 2 x Radeon 7970's (Both cards are connected, despite Crossfire being disabled)
OS: Windows 7 Ultimate - 64 Bit

A:Screen goes black UNTIL windows turns on: Can't get into BIOS

Does the motherboard have a built in video port? You could try hooking your monitor to that to get into the BIOS. Then from there.. not sure, maybe the internal video port was enabled by a BIOS reset or something, try turning it off and maybe it'll then use your normal card(s) during POST?

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Answer Match 87.78%

Hello, I upgraded my 4th computer that was pretty old to Windows 10 today. It booted in fine after install, but it looked as if I was in a sort of safe mode, as mu graphics display driver was apparently not good. Windows told me it was going to install another graphics driver, so I let it do so and reboot, and it has sat at a black screen with no mouse for quite some time. I tried plugging it in to to my TV though HDMI, no luck, tried entering a password after hitting another key, and I tried installing a usb wireless keyboard/mouse combo (the computer dinged which indicated it knew I inserted a usb device), to see if maybe I could get a mouse cursor, and have had no luck. I have two graphics cards, an intel and an AMD so I'm thinking something went haywire there, but I can't figure out how to get into safe mode with Win10, everything I see shows you how to do it from within windows, not when you can't see the screen. Can anyone help?

Also, I am worried about reinstalling past the deadline. If it booted into Windows 10 and I had the OS operational when it said it was going to intall the driver, I'm ok if I have to restore to windows 7 and then reinstall later, right?

Thank you!!

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Answer Match 87.78%

I'm running windows XP, and cannot get it to load past the black screen with the windows logo and the blue progress bar..the screen that you see (usually for just a few seconds) right before your desktop pops up. I've run malwarebytes and hijackthis, logs below, and spybot. No spybot log, but it did find some things that it said were successfully removed after the scan. The only thing I can get my computer to do, at this point, is open up in safe will load there, but not during a normal start-up. Any help would be greatly appreciated.Hijackthis Log:Scan saved at 10:36:12, on 2010-09-21Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v8.00 (8.00.6001.18702)Running processes:C:WINDOWSSystem32smss.exeC:WINDOWSsystem32winlogon.exeC:WINDOWSsystem32services.exeC:WINDOWSsystem32lsass.exeC:WINDOWSsystem32svchost.exeC:Program FilesWindows DefenderMsMpEng.exeC:WINDOWSsystem32svchost.exeC:WINDOWSExplorer.EXEC:Documents and SettingsOwnerDesktopHijackThis.exeR1 - HKLMSoftwareMicrosoftInternet ExplorerMain,Default_Page_URL = - HKLMSoftwareMicrosoftInternet ExplorerMain,Default_Search_URL = - HKLMSoftwareMicrosoftInternet ExplorerMain,Search Page = - BHO: Spybot-S&D IE Protection - {53707962-6f74-2d53-2644-206d7942484f} - C:PROGRA~1SPYBOT~1SDHelper.dllO4 - HKLM..Run: [SunKistEM] "C:Program FilesDigital M... Read more

A:Windows XP won't load past black screen of doom

Hello [/color]

Welcome to BleepingComputer
=====================Download [color="#FF0000"]OTL to your desktop.Double click on OTL to run it.
When the window appears, underneath Output at the top change it to Minimal Output.Under the Standard Registry box change it to All.Under Custom scan's and fixes section paste in the below in bold

%systemroot%\system32\*.dll /lockedfiles
%systemroot%\Tasks\*.job /lockedfiles
%systemroot%\system32\drivers\*.sys /90
Check the boxes beside LOP Check and Purity Check.Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post it with your next reply.====================
Please download Rootkit Unhooker and save it to your desktop.Double-click RKUnhookerLE.exe to run it.Click the Report tab, then click ScanCheck Drivers, Stealth Code, Files, and Code HooksUncheck the rest, then click OKWhen prompted to Select Disks for Scan, make sure C:\ is checked and click OKWait till the scanner has finished then go File > Save ReportSave the report somewhere you... Read more

1 more replies
Answer Match 87.78%

THis morning, I ran Ccleaner (had some reg. errors, backed up reg. then "fixed" them).

I updated Malwarebytes but I noticed it got stuck after I hit "finish", so I manually shut off my computer (I didn't want to lose my IE page). I waited a few seconds and restarted. It came up fine, so I double clicked Malwarebytes-my pointer FROZE and had a box of verticle lines hovering over it. So, since my mouse was frozen, I manually shut off, again.

THIS time, when I restarted, the Toshiba logo did not come on but my computer automatically restarted. It restarted 3 times. I thought it may have overheated so I manually shut off and waited for 30 min to cool off.

Now, it is stuck in a loop of restarting. The Toshiba logo does not come up, nor will windows begin. I can not get into bios OR f8 for safe mode. I tried a windows disc that I have, but it will not load from cd, either.

Any ideas???

my computer is a Toshiba Tecra M3; 1.8 mhtz; 1 gb RAM; I think it's dual core; Windows XP Professional with NO BOOT DISK or reinstall disk available. (I tried to use a disk from my son's computer, but to no avail.)

Any help would be appreciated as this is my home business computer. It has ALL of my cattle information on it and I have NO BACKUP. :-(

RecaP: I CAN NOT go into safe mode, can not access BIOS, nor will this restart loop go further than a black screen.

A:Windows XP Pro restart loop: won't go past BLACK SCREEN

Hi and welcome to TSF I think you may have caused your self more problems by running the reg cleaner and if you can borrow a copy of xp the same as your installed version you might be able to run a repair

12 more replies
Answer Match 87.78%

My computer will not boot up all the way. It will show the ACER logo, and then go to a black screen from which it does not recover from.  We have ordered a USB System recovery drive, which does nothing. I have set the USB HDD to be the first item to boot from. I also enabled the F12 boot menu. I tried to let the system boot itself up after changing the bootup sequence in the BIOS.  After that, I used the F12 menu to select the USB HDD to boot up the laptop with no success.
ACER Aspire E 15 Touch E5-511P-C9BM
Windows 8
I am willing to take this thing down to factory settings, wipe everything completely if necessary, nothing is critical to keep on the system.
Thanks in advance for your help!!

A:Won't boot past logo screen with bootup USB

In UEFI make sure that if you have a setting called Quick or Fast Boot it is disabled. 
I am assuming you tried F12 with the USB recovery drive attached, correct?
If you still cannot get the USB flash drive to boot go here and download the Windows 8.1 using the media creation tool. This will let you create a bootable USB flash drive. See if you can get this USB key to boot.
Edit: Do you need any data off this computer?
Edit Edit:
You may be able to recover your Acer following the steps here. Select Refresh, not Reset. This will preserve any data on the computer along with installed Apps but your installed programs from third parties will need to be reinstalled.

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Answer Match 87.78%

I have a rent to own hp laptop 15 with windows 10 i did a recent updates on it .. But had to do a factory reset after that pc wont load past the welcome/logo screen now .. The logo screen just flashes reloads help please i have depression etc so havin laptop really help keep me occupied playing games onit

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Answer Match 87.78%

I have a Dell Inspirion 3520. When I try to boot up the screen shows the Dell logo in 4 mini screens then it goes to a grey screen.

A:can't get past the dell logo except a grey screen

howdy and welcome. What is on the gray screen?

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