Tech Problem Aggregator

Screen works when starting computer but when it gets to desktop screen is black

Q: Screen works when starting computer but when it gets to desktop screen is black

I have another issue with my desktop running Windows 7 . the laptop starts up fine and monitor screen works but when it gets to desktop the screen is black. Any ideas?????
I have another laptop where it starts up fine but monitor is black . helppppppp

A: Screen works when starting computer but when it gets to desktop screen is black

What happens in safe mode?

4 more replies
Answer Match 97.02%

I was being helped by Quads on the norton community. I know he helps out here too. Quads was helping me but I screwed up, thought I was helping to save time(yes, I know I saved you alot of time now) but I did not follow complete instructions.

This is what was done so far

OTL scan was run

adwcleaner was run

had adwcleaner delete all and reboot

ran combofix

when computer was rebooting it got stuck on the black screen for about an hour

Had to restart it again and when it did it restored to a previous date

This is where I screwed up

Since it was a previous date it seemed like nothing had taken place, no downloads on the desktop.

Ran the otl scan again

adwcleaner again, log looked the same as first time so I deleted all again

Ran combofix and rebooted and it gave me a log

That is where I am stuck, I dont know whether to leave these downloads on the computer, delete them

I dont think that Quads is going to help me anymore since I messed up, so I was wondering if anyone else could help. I just really want to finish what was started. The computer was stuck on the black screen this morning and finally got it restarted after about 5 times. But I do think there is some kind of virus. Still have adwcleaner and combofix downloaded on the computer. Dont know if I should delete them or what.



A:Screen Freezing, search engine redirect and black screen when starting the computer

Read the guide here on preparing logs

and create a topic here

Good luck

5 more replies
Answer Match 89.04%

I have a Dell Dimension 8400 Desktop computer and whenever I start the computer up it goes to a blank black screen with a flashing bar in the top left hand corner. Usually it does this for a second and then continues to load but it jus stops there and the computer isn't working or anything. Yesterday it was fine and now its doing this. I don't know if its something really easy to resolve this or not but any help would be much appreciated

A:Black screen when starting computer...

Hi check link
If you decide to use FIXMBR [repair Master Boot Record] read warning of using FIXMBR if there is a virus present.
Best to run Virus scan first..if system starts up.

1 more replies
Answer Match 87.78%


When I go to turn my computer on it can't get to the windows loading screen it just stops on a blank black screen. I have/will upload a video of it happening to illustrate what is happening since I might not have described it well.

I can't post videos due to my post count but if you want to see it just PM me.

The last thing I remember my computer doing before it turned off was a virus scan then a few minutes later a blue screen with some white writing coming up so I rebooted and this happened. I have tried using my Windows CD to repair it but it hasn't worked. I can't get into safe-mode because it just stops on the black screen with white writing (Sorry for all these un-techincal names xD).

I was wondering if anyone knew what was happening? Ideally i'm looking for a fix for this so I can back-up some of my files onto an external harddrive then I want to reformat.

Thanks, Ash

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Answer Match 87.78%

My mom's computer is a Compaq FS7600. It has Windows 2000/XP on it. When she turns the computer on all it does is goes to a black screen, she said it doesn't even show the blinking cursor. We've tried the F8 over and over, but it still only comes up to a black screen. What can we do?

A:Starting computer leads to black screen.

need lots more info than what u've posted, like is it windows 2000 or windows xp, what model compaq is it? the fs7600 is a flat screen monitor. have u made sure all connections r tight etc? have u tried using a diff monitor 2 see if it boots? does it make any beeps when u turn it on? any & everything u can find 2 post is usually more helpful than just a cry in the dark lol

1 more replies
Answer Match 86.94%

Today I noticed my computer taking a very long time to load up. Something happened that it had to do a CHKDSK scan , I didn't go on any new websites today and I didn't download anything. This happened after I saw my computer was at the password screen, I don't remember turning it on though. It must have been at the password screen to log in for about 20 min or so. Ever since that my computer is barely able to load up.

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Answer Match 86.94%

This morning when I woke up and turned on my computer instead of going into windows it started with a black screen a movable cursor. After about 10 minutes it finally loaded into windows but it was very slow, it took about 10 minutes to open Chrome and was nearly impossible to use.

I have tried start up repair and restored the computer but it didn't seem to work. It is still horribly slow.
Because this computer is only 2 days old I haven't gotten around to installing an antivirus yet but the only things I have installed so far are Steam, Team Fortress 2, Bandicam, Skype and Java. I do not believe I have been to any unsafe webpages either.

I tried going into Safe Mode and it seemed to be working faster but opening things like control centre still took longer than they should.

Also, I just noticed that after waiting nearly 10 minutes for Chrome to open in Normal Windows a popup has appeared saying "Your preferences file is corrupt or invalid. Google Chrome is unable to recover your settings." I am not sure if this has anything to do with what is happening but I have not experienced this popup before.

The computer did come with all of the disks and boxes of various parts.

Any help would be greatly appreciated, thank you. I am also not sure if this is the right section as I'm not sure what is causing this problem, sorry.

A:Computer very slow, black screen with cursor when starting.

You found time to install all those program but couldn't find time to install something that is more important than any of them; a anti virus program.
After downloading all that stuff you could be infected or have a bunch PUP's.

I recommend going here to make sure you system is clean before doing anything else.

2 more replies
Answer Match 86.94%


duron 750
elements mobo w/onboard sound
via chipset
rage fury pro 32mb agp video card
64 megs ram


Everything was working fine. I haven't made any changes to my computer. At this time games won't play. For instance THE SIMMS. When the menu comes up and I select to play, the screen goes black. I have seen this posted on this board but the info does me no good. I have direct X 8 installed. My display adapter is current.
The one thing that did happen befor the problem is that my sound was choppy. So, I removed my sound device and reinstalled. That took care of the sound problem but my games won't play. So, I removed my display drivers and reinstalled. Same problem. What could be causing this black screen considering everything was running fine?

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Answer Match 86.1%

I think I may have a virus, but cannot run any software since screen is black. Have been able to boot up in Safe Mode, and mouse does work - but still do not know how to run any virus software. Can anyone help? Thanks.

A:Computer boots up, mouse works, but screen is black


Can you boot up into the options menu

when you reboot, tap F8 repeatedly until the option menu shows up:

Arrow up to "Last Known Good Configuration" hit enter, see if you can reboot normally.

If you cannot reboot normally, boot back into the option menu again and this time arrow up to "safe mode with networking"
see if you can download and run the following programs

(if you have no internet access - download them to another computer and transfer to the infected PC via USB stick)

Please download DDS from either of these links


and save it to your desktop.

Disable any script blocking protection
Double click dds.pif to run the tool.
When done, two DDS.txt's will open.
Save both reports to your desktop.
Please include the contents of the following in your next reply:


Download GMER Rootkit Scanner from here or here.

Extract the contents of the zipped file to desktop.
Double click GMER.exe. If asked to allow gmer.sys driver to load, please consent .
If it gives you a warning about rootkit activity and asks if you want to run on NO.

Click the image to enlarge it

In the right panel, you will see several boxes that have been checked. Uncheck the following ...
Drives/Partition other than Systemdrive (typically C:\)
Show All (don't miss this one)

Then click the Scan button & wait for it to f... Read more

1 more replies
Answer Match 85.26%

I am new to this site. My computer seems to freeze often. Unfortunately, a freezing episode occurred during a windows update, so I turned off my computer even though it says "do not turn off your computer". Ever since I did this, when I try to turn on my computer, the BIOS loading bar goes to about 4/5 the way before it stops and goes into a black screen with a white cursor on the top left. I also cannot access safemode by repeatedly pressing F8. What is wrong with my computer?
Thank you.

A:Starting up computer leads to black screen with white cursor on top left.

Please do the following.
Instructions for a Windows 7 Repair installation.
A Windows 7 Repair Installation will require a installation disc.
If you do not have a Windows 7 installation disc you can download a free legal ISO image of Windows 7 SP1 at  Windows 7 Forums.  You will need to download the same version of Windows 7 that you have installed,  This image is hosted by the Digital River store which is an official distribution partner of Microsoft.  This is a genuine untouched image which is safe to download. 
Attention:  If you do have a Windows installation disc, skip Part A and go to Part B, Step 1b.
Part A, Steps 1a - 6a
How to burn ISO image using Windows Burn Disk Image.
Notice:  This applies only to Windows 7 and Windows 8, earlier versions do not have this.
1.  Place a blank CD or DVD in the tray of your optical drive and close the tray.
2.  After you have downloaded the ISO image you want to burn right click on the Start orb, then choose Windows Explorer.
3.  When Explorer opens click on Downloads in the left pane.  Scroll down till you find the ISO file you want and double click on it.  Click on Burn Disk Image.
4.  In the image below you will see Disk burner:, this should be set to the optical drive you want to use.  Click on Verify disc after burning if you want to Windows to verity the disc image after burn.  C... Read more

3 more replies
Answer Match 84.42%

Hi all,

this is my very first forum post here, few people have recommended this site as a best W7 community on the internet.

I have problem with black screen(lag) between windows starting message and login screen, lag is about 10 seconds and its very annoying, here is the video so you can see the problem:

maybe this is normal? i have this install almost two years, i dont have to much programs, and i disabled almost all useless startup programs. I tried also disabling bootscan in my NOD32 antivirus but nothing changed.

Is there any solution for this? and can i post to you some logs or something?

Best regards

A:Black screen between Windows starting and login screen

It is Dell's factory install? Usually it is bloated up with some services and programs those are not needed. So you need to clean them up. Follow this guide:
Clean Up Factory Bloatware

2 more replies
Answer Match 82.74%

I'm pretty stumped here, this first happened after I was playing fallout 3 for a couple hours on my laptop and restarted the computer. On restart, after the "starting windows" screen I got a BSOD with bug check string SYSTEM_SERVICE_EXCEPTION bug check code 0x0000003b..

After a couple times restarting and fishing around in safe mode, the BSOD is just replaced by a black screen. The keys and wireless work because the wifi light is on, and I can use the keys with my memory to turn the PC off even though I cant see anything...

I tried uninstalling graphics drivers with DDU in safe mode and I can boot in with windows basic, until I reinstall my drivers and restart the computer and I get the black screen again...

Might be worth mentioning I can swap hard drives with another HP notebook that share the same SATA connector. And they have no issues inter-operating...right now I am typing this from the computer that has the graphics issue, but with the HDD from the other notebook I don't use. It installed and runs all the drivers with no issues. And vice versa with the HDD in the other notebook

A:Screen is black after starting windows screen

To be clear, you are claiming the Windows Install on SATA HD #1 is only messing up on System #1, but works fine on System #2, but at the same time System #2's HD works fine with System #1?

That eliminates a lot and points to: RAM likely suspect, get a MEMTEST CD and run it on System #1, you can find that info here in tutorials.

RAM - Test with Memtest86+

2 more replies
Answer Match 80.64%


My computer is infected with a malware of some kind and the desktop background is now black and there is a message there that says that this Ip address has a lot of infections. Also the task manager is not working anymore. Below is the HJt log. Please let me know what I should do:

Logfile of HijackThis v1.99.1
Scan saved at 7:30:13 PM, on 11/5/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16544)

Running processes:
C:\Program Files\Windows Defender\MsMpEng.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\Program Files\Trend Micro\OfficeScan Client\ntrtscan.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Trend Micro\OfficeScan Client\tmlisten.exe
C:\Program Files\Trend Micro\OfficeScan Client\TmPfw.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Intel\Wire... Read more

A:Solved: Computer infected and desktop is a black screen

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Answer Match 80.64%

Win XP SP3
Intel Celeron CPU 2.40GHz 2GB RAM RADEON 9600 series

300 gig wd hard drive 118 gb free
When I turn on after hitting o.k. at the password screen it starts loading desktop and suddenly reboots.

After several attempts like 6 or seven it finally comes on.

A:computer restarts after or while loading desktop black screen

Not much to go on...what happens when you try to boot into safe mode?


7 more replies
Answer Match 78.12%

The computer I am having issues with was built this past March. Up until a couple days ago, it would only take about a minute to start up to the Windows log in screen. Now, once I push the button to start it up, it will stall for 30 seconds to a minute on the motherboard splash screen and a further 2-3 minutes on the Starting Windows screen. Once I am able to log in and it continues to finish loading, the screens are black for a good1-2 minutes while everything loads. Once it is up, I have no problems with the computer. I have run full anti-virus and spyware scans, removed recent downloads, done a disk clean up, and a disk defragmentation. Help would be appreciated.

EDIT: When the computer is stalled on the MOBO splash screen and the Starting Windows screen, there is no indication of HDD activity (the light on the tower is not lit). I can tell it is going to continue with start up because the light will start to flash again.

A:Computer Stalling on MOBO spash screen and Starting Windows Screen

Hello woodsgirl and welcome to Seven Forums.

Since the problems started "a couple of days ago" I'd try restoring my computer to a date/time prior to when the problems began.

System Restore

Whether this solves the problem or not I'd next run a full scan with your preferred anti-virus. Even if it comes back clean (nothing found) I'd run a second, or even third scan. Some free recommended products are:


ESET Online Scanner


If the problem wasn't solved with a system restore I'd next try a startup repair.

Startup Repair - Run 3 Separate Times

If still no joy I'd check for damaged or corrupt system files by running a System File Checker scan from an elevated command prompt (option two.)

SFC /SCANNOW Command - System File Checker

If all of the above has failed to solve the startup problem I'd look through these two tutorials by one of our Forum experts. He offers some additional troubleshooting steps and possible fixes.

Troubleshooting Steps for Windows 7

Troubleshooting Windows 7 Failure to Boot

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Answer Match 77.7%

I have Windows 7 Ultimate 32 bit. So, these are my problems described in the title. I cannot change desktop from black, only can set a picture as a background.

When I am in pictures folder for example, I see blank or black thumbnails.
When I right click and go to personalize, I can see black themes instead of actual pictures.

I tried almost everything.
- reinstalling video driver
- clearing thumbnail from disk cleanup
- resetting dwm.exe
- going into safemode and then restaring into normal windows
- I tried fixing shell by using "fixshell"
- clearing & repairing registry errors
- ran an error checker
- ran a file checker

I have Microsoft Office 2010 - I heard that it could be the issue, but maybe I am not right, anyway...

I attached a print screen photo.

And, I am hopeless, any help please? Thanks

A:Windows 7 black screen, black or blank thumbnails, and black desktop themes

I noticed you're not running Aero. Click on last item, left side - "Troubleshoot problems with transparency...."

Office 2010 should not be a factor here. Public pics folder is empty - it should have sample pics in it.

Validate your OS installation - Genuine Microsoft Software

4 more replies
Answer Match 76.86%

Hi, I have an XPS M1330 computer running Vista (but not service pack 1) which is about eight months old.

From the very beginning, the computer had problems. When you turn it on, it loads normally until the log on page, where the screen is just black. (But the music still plays.) However, after a few tries it finally loads the log on page and you can use it. It was annoying (especially since I sometimes had to turn it on and off over ten times before it would load), but it still worked.

Unfortunately now, when I press the on button the screen is just black. I'm not sure if the computer actually loads because it never plays the music. Though for some reason, when I close the lid for about 3 seconds straight after I've turned it on, then open it again, the screen that asks whether you want to load windows normally or load in safe mode appears. (The one that appears when you haven't shut your computer down correctly.) If I choose 'load windows normally' the same thing as before happens: it loads up until the log on screen then goes blank. Except now, no matter how many times I try, it won't load.

The computer works in safe mode, and I've been trying to find a solution but so far haven't found anything. My dad thinks that it's a problem with the display, so I tried changing the display resolution to standard VGA, and I tried booting in low resolution video but neither made any difference. I also tried following the advice here: http... Read more

A:Screen is black when starting up

This sounds as though you have a graphics card driver problem. You indicate that the display is ok in safe mode, so apparently the display screen (LCD) is working. I would uninstall the display adapter and then reboot and let Windows pick up the hardware and install it again. If you can identify the display adapter,(Control Panel, Device Manager) there may be a driver update on the Dell website for that model. A quick check of the Dell website shows that there are several updates to various devices/software for that model. If your laptop is "about eight months old", there may be updates that you need to install. I would recommend that you put SP1 on Vista also.

2 more replies
Answer Match 76.86%

NVM [SOLVED] Remove this Post Please

I got a problem with my Computer

Info: i Re-installed my pc today and when i was done with all the system files it was gonna auto-download the Norton Anti-virus blabla and all that u know. and i got a Error When the installer was on maybe 40-60% complete and i re-started tryed again
and auto-downloaded and it got error again but the Error-Ok Button is Freezed and i can't do anything so thats why i had to Re-start the PC but when i finally keept pressing enter all the Time When it was installing it got done but than i got another Error that had something with Exctracting some files and than all the way down it says Failed with DATA1 or something and than after 5 sec the Screen Just turned Black.
and than i thinked.... Wtf?
And i re-started and noticed the screen/monitor still was black..
and it keeps being black all the time.
So please help me!
*the computer runs Fine but the Monitor only keeps being black*

Graphic Card on it: Radeon X300
Processor: AMD Athlon +3200
Well would be glad if any of u could help me would be a Big help

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Answer Match 76.86%

Hi, I have an XPS M1330 computer running Vista (but not service pack 1) which is about eight months old.

From the very beginning, the computer had problems. When you turn it on, it loads normally until the log on page, where the screen is just black. (But the music still plays.) However, after a few tries it finally loads the log on page and you can use it. It was annoying (especially since I sometimes had to turn it on and off over ten times before it would load), but it still worked.

Unfortunately now, when I press the on button the screen is just black. I'm not sure if the computer actually loads because it never plays the music. Though for some reason, when I close the lid for about 3 seconds straight after I've turned it on, then open it again, the screen that asks whether you want to load windows normally or load in safe mode appears. (The one that appears when you haven't shut your computer down correctly.) If I choose 'load windows normally' the same thing as before happens: it loads up until the log on screen then goes blank. Except now, no matter how many times I try, it won't load.

The computer works in safe mode, and I've been trying to find a solution but so far haven't found anything. My dad thinks that it's a problem with the display, so I tried changing the display resolution to standard VGA, and I tried booting in low resolution video but neither made any difference. I also tried following the advice here: Read more

A:Screen is black when starting up


1 more replies
Answer Match 76.86%

When I restart my computer ( HP Pavilion zd8000 - WindowsXP Professional) I get a new Black screen giving me 2 choices.

1) WindowsXP Professional will start in so many seconds. ( and it does )

2) Start instant PC Recovery Drive.
If I chose (2) I says I need Windows root\system32\hal.dll.
It then says I have to re-install a copy of this file??
When I go into Windows explorer I can see it's there.
How do I reinstall this file and from where.

What does this all mean ???

Thanks for you help in advance.

A:XP Black screen on starting up

Several problems can cause that message "Windows root\system32\hal.dll."

1 more replies
Answer Match 76.86%

I need help for my other computer. My daughter was messing' with it and some how the color bits got all out of wack. now when I start up the computer it shows the windows 98 logo then goes completely black, since I can not see a thing I can not get into anything PLEASE HELP. thank you


A:Black screen after starting up

Restart the computer, just after the memory count and before the windows loading message start tapping the F8 key, this should bring up the startup menu, choose safe mode.

Once in windows go to start/settings/controlpanel/display properties/settings tab, redo your settings and reboot.

2 more replies
Answer Match 76.86%

I'm not very techy and I'm on my moms computer but I got my laptop in August. And I got hit with a virus and I was in the middle of getting rid of it when my laptop shut down and now it seems to be stuck on the "Starting Windows" Page. You know the one where it says "Starting Windows" And it's usually either black or blue with a swirly circle? It's right before you have your login data. Well, I'm on that page and it doesn't seem to want to go past that. I have Windows 7 and I don't know what happened. I ran the Start-Up Repair and I tried starting in Safe Mode but nothings working. Help please?

A:Starting Up Black Screen

Use Kaspersky Rescue Disk

Or do a scan of Malwarebytes in safe mode, if booting into safe mode odes not work try the above suggestion

5 more replies
Answer Match 76.02%


My computer was working fine yesterday. I didn't shut it down, but hibernated it. And went to sleep before it was fully hibernated. When i woke up, it was still on and the desktop was black. I tried to restart, But the desktop is still black saying "no analog input". But the processor is still running with beep sound and lights on. I tried changing the cable, unplugging everything and pressing on the power button for few seconds but no use.

Thanks for any help.

A:Windows not starting up (black screen)

Can you access safe mode?

5 more replies
Answer Match 76.02%

Hi. I just wanted to start my windows 7 sony vaio laptop. It went normal until i got to my homepage, i didnt see my homepage it is just black but i see my white cursor from the mouse . Can somebody help me please?

A:black screen when starting windows7

Its the same in safe modus though

18 more replies
Answer Match 76.02%

I really have a problem installing windows xp again on my other computer. Whenever i turn on the computer it loads on to a blue screen and it says
" Setup is being restarted ......" Then it goes on to a black screen with a cursor on it. It won't let me do anything it just lets me move my cursor around. I also tried it in safe mode and it also goes on a black screen with safe mode words on it and it won't let me do anything. I even took out the win xp cd installer and it still does the same thing. Please can anyone help me in easy steps? I appreciate for your help!!!

A:Need help starting Windows Xp. It goes on a black screen. Please i need help!!!

It seems like i have solved the problem thanks alot!!!

5 more replies
Answer Match 76.02%


Since a few days, I have a black screen after Bios finnished starting and before the 'Microsoft Corporation' bar at bottom is blinking, so that I need to manually shut down drastically with the power OFF button.

This occured only if I 'm working on my laptop during a few hours.

If I'm working for a few minutes and I shut down my laptop, I can start without any troubles.

I tried to fix it with 'Repair my Computer' (F8) at starting up. Also I tried SFC and CHKDSK command in normal mode during the user session and a restoration to a previous point.

Please, help me to fix this issue, thanks.

A:Black screen when starting my laptop

I've just noticed that if the laptop is off during a few hours and I start again after hours, I got this black screen. I meant that when I'm working during all the day and then I go to bed. I will OFF my laptop but on the morning, when starting again, this black screen is appearing and I couldn't reach the session windows page.

This, not occured if working a few hours and after a few minutes, I start again my laptop.

85 more replies
Answer Match 76.02%

Greetings people,
my problem is why is my Cpu starting but my screen wont start or its black? but somtimes its working and when i restart my pc it wont start again please help me

A:CPU starts but my Screen is not starting or its black !

List your specifications for your pc also are you on a laptop or desktop? It could be the monitor is dysfunctional.

1 more replies
Answer Match 76.02%

The other night i was on my laptop looking around when it randomly shutdown on me. Now when i tried to start my laptop up i get this black screen Windows had installed some stuff that afternoon i do not know if this is the cause of it. I can not start up in safe mode or anything. When i start up in safe mode it gets stuck at a driver then goes to tried to boot up then i get this blue screen thats there for about half a second then my laptop restats its self. That is what happens every time i start up my laptop. Except when i use startup recovory thats just takes me to the black screen

A:Black Screen After Windows is Starting

Since the startup recovery failed, I would think that the next step would be a repair install...unless you have a backup image that you can restore from.

EDIT: Before trying the above, I can recall some saying that running the startup recovery multiple times might maybe 3 times.

7 more replies
Answer Match 76.02%

Hi Guys,

I've got a Dell Studio 1537 running Windows Home Premium SP2.

The screen has always been an issue, but recently appears to be worse. Most times I restart the machine, it starts up with a blank screen. Luckily I have an external monitor (that I would prefer to use to extend my desktop) so I can still use it, and there's absolutely no problem displaying externally (I've used both VGA and HDMI - both fine).

If I continuously switch the laptop off and on it will eventually start up on the main screen, so I know it's not broken, but 9 times out of ten when I restart next it will be back to black. (By the way I sometimes need to switch off/on 30 or 40 times before it works).

I know it's not drivers because it's black from the start (I don't even get the DELL logo), I've also formatted the whole machine a number of times which did nothing to help and checked all drivers with 'Slimdrivers'.

Does anyone know what might cause this? Can it only be hardware related at this point? A loose connection or problem on the motherboard? Does anyone know a trick so that I don't have to do the afore mentioned 30 to 40 restarts everytime? Something that will force the laptop to recognise the screen?

The main screen also lights up very slightly when it's switched on so it's not like there's no signal at all reaching it.

My warranty is gone so there's no point in me contacting Dell. Any help is much appreciated... Read more

A:Laptop starting up with black screen?

8 more replies
Answer Match 76.02%

Hi i Need Help Anyone?
When i turn my Laptop on theres just a black screen i have Windows Vista .. its doest even go to the log in screen and i do hear my laptop starting up and i left it on for an hour still just a black screen could anyone solve/help me with the probelm and i have had the laptop for about 3 years

A:Black Screen When Starting My Laptop

11 more replies
Answer Match 76.02%

My laptop has been starting up with a black screen.  As I am studying online, you can understand why I had a heart attack the first time it happened.  I googled it and tried all the solutions on the net; with the holding the power button down without the battery and power cord in, to drain the excess power, worked after about 20 tries.  I had to turn it off to take it to the library for quiet time without my 4 year old, and when I tried turning it back on, it did the same thing.  Again, after about 20 goes of draining it (and getting a massive stress headache), it turned back on. MY QUESTION IS... WHAT NEEDS TO BE FIXED SO THIS DOES NOT HAPPEN? WHAT IS THE MAIN CAUSE OF IT? Thanks so much in advance. Any help will be much appreciated as I do not have a back up computer or money to get a new one! 

A:E642 starting up with black screen, how do I fix i...

are you able to see the boot logo?have you tried to connect it to an external monitor or TV?

5 more replies
Answer Match 76.02%

I tried repairing by booting to the vista cd that comes with laptop but after loading files it goes back to black screen last time i tried it turned blue.what should i do?please help

A:Windows not starting Black screen

Try System Restore through the Startup Repair tool:

13 more replies
Answer Match 76.02%

Hello, this is my first attempt at posting for help, some of the communications seems above my computer lingo, so I will enjoy this learning experience immensely...

Running Windows XP on a Dell Optiplex 745, have Norton Antivirus, but when it did not detect or remove browser redirect virus I tried AVG free, then bought the $39 one year thing after which this progressively got worse.

We started with pop ups for servads, tried to remove rivalgaming to no avail, computer froze in middle of removal and shut down into what seems like overheating complete with high speed airplane noise exhaust fan... And then continued to do repeat that problem during computer use; sometimes a few minutes into opening a browser window (we use chrome) and sometimes an hour or two into opening a browser window.

I'm frustrated because I've paid for two services, neither of which could isolate, contain, remove or stop progression of this prob, though I've run scans and fixes on both programs worried that the processor load was too high. And not sure I only have one problem... Followed message "Healing action failed with error 0xe001002" from AVG scan log onto Google search to this website. Led me to a Police Virus thread, but problems don't seem similar enough to be that... Of course I'm not an expert either...

Trying to decide, should I deactivate or remove one or both of the two, Norton and or AVG (my husband says most of the tech people he knows love it), and ... Read more

A:Black screen after starting windows normally

Malwarebytes Anti-Malware (Trial)

Database version: v2012.10.23.05

Windows XP Service Pack 3 x86 NTFS (Safe Mode/Networking)
Internet Explorer 8.0.6001.18702
Summer :: OFFICE [administrator]

Protection: Disabled

10/23/2012 11:51:08 AM
mbam-log-2012-10-23 (11-56-17).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 223520
Time elapsed: 4 minute(s), 51 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 41
HKCR\CLSID\{75EBB0AA-4214-4CB4-90EC-E3E07ECD04F7} (PUP.FunMoods) -> No action taken.
HKCR\funmoods.funmoodsHlpr.1 (PUP.FunMoods) -> No action taken.
HKCR\funmoods.funmoodsHlpr (PUP.FunMoods) -> No action taken.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{75EBB0AA-4214-4CB4-90EC-E3E07ECD04F7} (PUP.FunMoods) -> No action taken.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{75EBB0AA-4214-4CB4-90EC-E3E07ECD04F7} (PUP.FunMoods) -> No action taken.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{75EBB0AA-4214-4CB4-90EC-E3E07ECD04F7} (PUP.FunMoods) -> No action taken.
HKCR\CLSID\{78919608-B066-4B5A-B24... Read more

5 more replies
Answer Match 76.02%

I don't have the installation CD anymore. Any other way to fix this? And what might be the cause?

A:Black screen when starting windows XP

We need a lot more information.
When you start your computer, do you get the computer logo? Or the POST DOS like screen that lists the hardware? Can you boot into Setup (Bios)?
Or when you start the computer is it totally black? Have you tried a different monitor? Do you plug your monitor into the onboard VGA in the back of the computer up higher in the case by the USB ports? Or do you have a separate Video card lower in the case? If a Video card, try re-seating it into the motherboard.

9 more replies
Answer Match 76.02%

My laptop has been starting up with a black screen.  As I am studying online, you can understand why I had a heart attack the first time it happened.  I googled it and tried all the solutions on the net; with the holding the power button down without the battery and power cord in, to drain the excess power, worked after about 20 tries.  I had to turn it off to take it to the library for quiet time without my 4 year old, and when I tried turning it back on, it did the same thing.  Again, after about 20 goes of draining it (and getting a massive stress headache), it turned back on. MY QUESTION IS... WHAT NEEDS TO BE FIXED SO THIS DOES NOT HAPPEN? WHAT IS THE MAIN CAUSE OF IT? Thanks so much in advance. Any help will be much appreciated as I do not have a back up computer or money to get a new one! 

A:E642 starting up with black screen, how do I fix i...

are you able to see the boot logo?have you tried to connect it to an external monitor or TV?

5 more replies
Answer Match 76.02%

Hey, I got problem in other computer.
When I press my PC power button then pc starts but black screen is all the time.
My monitor is 100% normal and okey, and I tried different video cards and processors and I still getting this black screen error. Nothing pops up.

Can someone help ?
Sorry for my english, I'm not from England or USA :)

A:Black Screen problem while starting up

Hi and welcome to TSF is this just a black screen or is there a cursor flashing also do you have your win xp disc you may need to consider trying this How to Do a Windows XP "Repair Install": 8 Steps (with Pictures)

3 more replies
Answer Match 76.02%

hi there, trying to start windows 7 but all i get is a blank black screen with the cursor that moves, nothin else. i can press the f2 f8 options at the start but i have been through every option on the f8 menu - safe mode and so on but it still ends up at the black screen no matter what. my last hope was to download a startup repair disc but even with this i still get the same screen, it loads up all it needs to then just goes to the black screen with cursor. theres no way of restore it wont let me, no way of repair, roll back, safe mode, ctrl alt dlt or esc just stuck. any help is really appreciated thanks

A:Black screen on starting windows 7

Hi windows7s and Welcome to TSF,

You do need the Startup Repair CD or the Installation DVD in order to proceed with this issue. When you put the CD/DVD in and rebooted, did you ever get the "Press any key to boot cform CD/DVD..." ?

It sounds to me like you didn't get that message and that it went straight to the black screen again. In that case, you need to modify the BIOS settings to allow the CD/DVD drive to boot before the HDD.

Press DEL during startup.
Look around for BOOT Priority/Boot devices, make sure CD/DVD is set to 1st boot.
Reboot, and press a key when prompted.

15 more replies
Answer Match 76.02%

I don't know if this is the right place for this post...sorry if it isn't! I had searched online if someone has the same problem of me, I found similar problems but not the mine one (but if there is, can you please give me the link?).
I have a DELL LATITUDE D830 with a dual boot (Ubuntu and Vista). When I start Vista I get the Windows logo and then a black screen with the mouse pointer only.
Keybord doesn't work. I can move the mouse, but cannot select anything. No Ctr+Alt+Del works.
I can just switch off the computer. At the start up I need to press F8 to be able to choose something otherwise I get the black screen.
If I reboot in debug mode it seems to have problem in/after (?) loading crcdisk.sys doesn't tell me anything!
If I reboot asking automatic restore of PC it asks me the account and the only working account is the mine one (no administrator available). Then it suggests to contact the administrator. I have checked the error report and nothing is reported: system is working.
I have no previous configuration to restore.
I can access to the prompt. So I tried to write sfc /scannow. The answer is that to be completed the process requires to restart the computer and to do again sfc /scannow. I restart again, do the command again, but I get the same answer.....
When I get the black screen the processor is not off, because after a long time (2 hours about) the computer restarts by something is happening even if I don't know what!... Read more

A:Vista black screen when starting....

Maybe this will help: to them, this looks to be a motherboard issue and will need to be replaced. I don't know if it is true but I would definitely call Dell support and find out for sure!!'There might be a fix for it here: this helps!

3 more replies
Answer Match 76.02%

Yikes! Help
When I turned on my gateway computer (not sure if this is relevant) this morning it had a black screen on it with white lettering, (I have windows XP) it read:
'We apologize for the inconvenience, but windows did not start succesfully. A recent hardware or software change might have caused this. If your computer stopped responding, restarted unexpectedly, or was automatically shut down to protect your files and folders, choose Last Known Good Configuration to revert to the most recent settings that worked.
If a previous startup attempt was interrupted due to a power failure or because the power or reset button was pressed, or if you aren't sure what caused the problem, choose Start Windows normally.'

Underneath that text are options that i can choose using the up and down arrows on my keyboard. They are Safe Mode, Safe Mode with Networking, Safe mode with Command Prompt, Last Known Good Configuration, and Start Windows Normally. I had chosen Start Windows normally, and it ends up giving me the regular windows xp loading screen with the loading bar, then a blue screen with text shows up in a flash, then shows a screen with the hp logo on it. Then it goes back to the black screen with the options. This also happens with the Last Known Good Configuration option. All of the Safe Mode options (with networking, with command prompt, and regular safe mode) when I have choosen to use the Safe Mode it goes to my desktop, but it wont allow me to get on the ... Read more

A:Help! Windows not starting/ black screen

16 more replies
Answer Match 76.02%

Hi guys,

I got a problem with my PC, windows vista 32-bits. I was playing a game and suddenly my PC froze. I pushed the reset button, but after the windows loading screen I got a black screen and was not able to enter Vista. However, I am able to enter vista in safe mode (which i am doing right now).
On a normal boot-up I am getting a black screen as soon as the loading screen is gone and my computer is making a lot of noise (the noise of a fan that is rotating very fast). I opened my PC to make sure that all cables were plugged in firmly and I noticed another odd thing: as soon as I put my power cable in my pc, the fan of my power supply starts to blow while the pc is still turned off, and after 30-40 seconds it stops again. As soon as I start the pc, the fan starts to blow again like it should.

Any ideas what can be the problem?

Kind regards,

A:PC not starting, black screen after loading

still did not manage to find the cause, any ideas?

2 more replies
Answer Match 76.02%

hi everyone,

I have a problem with my computer(vista)

I starded my pc and on the screen it says: Safe mode
Start windows normal
I have triied everything and it still come: first it loads for a long time and then
a black screen comes with the mouse. xs

Can some one help me?

thanks for advance!

A:Black screen after starting windows

Have you experienced any infections lately? Can you boot into Safe Mode?

1 more replies
Answer Match 75.6%

Ok my set up is:
Thermaltake toughpower 750W ATX12V
2X XFX Radeon HD 5770 1GB 128-bit DDR5 in Crossfire
4x Seagate Barracuda 250GB gard drives in RAID 5 for data storage
3X OCZ Reaper HPC 2GB DDR3 1600
ASUS Crosshair IV Formula AM3 AMD 890FX
AMD Phenom II X6 1090T Black Edition Thuban 3.2GHz
OCZ Agility 2 40GB for OS
HTOmega Claro Halo XT Sound Card
My problem is is that on a cold boot i get the stuck at the "Starting Windows" screen approximately 15 times before the computer finally boots all the way through. Then, usually, but i dont want to test it, the computer will reboot successfully until i cut it completely off and come back the next day. It boots into safe mode just fine everytime.
Ive tried reseating all hardware, disabling all non microsoft services, installing all new drivers for everything and I found one problem were the molex connecter for power was disconnected from one of the video cards, but this did not actually fix the issue. Ive also tried disconnecting different peripherals and such but that didnt work either, once i gave up on trying some things and put everything back to normal, 3 reboots later it worked again so i decided to post here and ask for help.

Thanks a lot guys. (I hope its not the Power Supply, saving that for last)
UPDATE: I removed one of the graphics cards and everything works fine now, is this a power problem?

A:Stuck at Windows starting screen, but after multiple reboots eventually works?

hi xtimymx,

Its unlikely to be a powersupply fault but it may be a power problem on the Graphics Card itself. how long you had the card? would try an RMA on it just incase there is a fualt there.


2 more replies
Answer Match 75.18%

A few days ago I was using my computer perfectly normally when I started up a game. If it matters, the game that I was playing was "Rust." I have a decent computer with a Radeon 7870 graphics card and can run pretty much every game fine on high settings. All of a sudden, the game got extremely laggy and random chunk of green purple, red, and more started flashing around the screen. It was completely random and I can't think of any specific action that may have triggered it. Navigating my way through the "fog" of the randomly colored pixels, I ALT TABBED and restarted my computer. I turned it back on, Windows 8.1 is loading, and right when it's supposed to hit the login screen, nothing happens. It goes black. Nothing works.
Important information:
- I don't have a disc.
- Windows 8.1.
- I overclocked my graphics card, Radeon 7870, a week or two before this happened. I'm wondering if this caused all this.
- I can't revert back to a previous state (in the advanced options area when the computer starts up) because it gives me an error and says there was a problem.
- Nothing happens on the black screen. It's completely unresponsive. CTRL + ALT + DELETE doesn't do anything.
PLEASE HELP?! I've looked far and wide all over the internet and I just can't find anything that helps. I've also been trying to figure out a way to un-overclock my graphics card and set it back to default settings, but that seems impossible as well. Any information that you can provide would... Read more

A:!HELP! Black screen after loading Win. 8.1, nothing works. !HELP!

From your description of the your problem and the timeline, it may be that you have 'cooked' your graphics card.
The simplest way to test this is to try your computer without the video card - using the on-board video if your computer has this is simplest -  or by substituting another known good card for the Radeon that is in your computer at the moment. Since you are only interested in a substitution test, almost any video card will do. If you don't have one you may be able to borrow one off a friend.
If your computer starts working with a different video source then you can be fairly sure your Radeon is a late Radeon. If of course you still have no video when you try this post back and include details such as make and model on your computer.
Chris Cosgrove

4 more replies
Answer Match 75.18%

everything started goin wrong when i went into my bios usb hardware wasnt being recognize in windows so i went to adjust the options and changed the usb function to enable...i also did some other things......although my graphic card is agp...on the primary graphic it says pci so i changed it to agp...graphic winsize was 64mb i changed it to 128mb, cpu was 133mhz, i turn on the overclocked and change it to 160mhz....and then restart and everything went wrong, it stayed with the black screen......

when i turn on my computer everything works but my monitor stays blank even with 3 different video cards i tried with...,also thought if it was my monitor so i went to my bros computer and try it but nope even my bros monitor stayed it has to be the motherboard fans, harddrive, and whatever works.....mouse(optic) works but keyboard doesnt seem to get any signal...tower light stays green but when turned on, it turns to orange jes like the monitor

i also try taking every card out...sound card, graphic card, and my harddrives(since it was the harddrive that i change the configuration in) but nope still doesnt work

i google my probelm and tried everything and still no luck

my specs
1.6gig duron
728 mb
geforce 6600 agp

im jes hopin i didnt fried that damn **** pretty sure it aint fried becuz it can still be turned on

A:**black blank screen** everything else works

What Kind of Motherboard.....

....and is there any way to reset it back to default. Have you looked through the motherboard manual if this is a self-build? If not, can you get the motherboard model and check the manufacturer's website for a manual? Not sure if you fried your chip, but it could be....or it may just be the system is buckling because it won't accept the overclock.

7 more replies
Answer Match 75.18%


I have a Dell Inspiron 570 desktop which boots up normal however after I put in my password for log in
the screen goes black and only the mouse works. It does log in to safe mode with no issues.

TSG Results:

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: AMD Athlon(tm) II X2 250 Processor, AMD64 Family 16 Model 6 Stepping 3
Processor Count: 2
RAM: 3838 Mb
Graphics Card: ATI Radeon HD 4200, 256 Mb
Hard Drives: C: Total - 461732 MB, Free - 372339 MB;
Motherboard: Dell Inc., 04GJJT
Antivirus: McAfee Anti-Virus and Anti-Spyware, Updated and Enabled

I have done the following (all in safe mode with networking) to resolve the issue and none seem to work.

1- Start up repair, memory test, tested and repaired all system files with sfc /scannow and chkdsk /f
I can not access task manager on this black screen.

1.1 Opened and cleaned computer, re-seated RAM modules, There is no video card only on board VGA
2- Scanned the system (hidden files showing) with Malware-bytes virus and anti Root-kit scanners
, tdss killer, rkill, eset online scanner.

Eset Results:
C:\Users\Karen\Downloads\ JS/TrojanDownloader.Nemucod.HV trojan deleted

3- I uninstalled and reinstalled the Display Driver via the Device Manager, updated driver (current)
4- Emptied all temp folders with CCleaner, Emptied all cache of IE and Chrome. Both browsers are updated.
5- I tried last known good confi... Read more

More replies
Answer Match 75.18%

Wondering if someone can confirm if I have a mobo problem.
My monitor is showing a black screen all the time.
It changes from Orange(Stand-by) to Blue(Active) at all the correct times.
This includes at boot up, moving the mouse or pressing a key to get out of stand-by.
I have tried different video card in a diferent slot.
I have tried a different monitor.
I have removed the battery from the mobo to clear the CMOS.
Thru network, I can access the hard drives and files that are shared.
Seems the PC runs fine except for no picture.
I can even hear the start up tune when windows kicks in.
Unfortunately the mobo does not have it's own VGA so I have no choice but to try a card.
It all points towards mobo but was hoping anyone out there might know something else I can try.
Cheers everyone for looking.

A:Monitor Works But Black Screen

7 more replies
Answer Match 75.18%

Hey everyone,

Just another quick question, whenever I start up my laptop, I get a quick black screen flash on the Welcome page...

How can I get rid of this flash?

Thanks in advance!

A:Quick Black Flash on Welcome Screen when starting up PC!

I've got a Sony Vaio VPCEB47GM. It also has a black screen flash real quick at the Welcome page. I'm thinking it might be the Windows Boot Manager. In a dual boot set up you usually get a black screen like this:

Then you would select which operating system you want to boot into. Since we both apparently have just one operating system installed, I'm thinking this is just Sony's way of bypassing the Windows Boot Manager screen and going to the Welcome screen. And I'm not sure that there's any way to change the way Sony boots into Windows 7.

1 more replies
Answer Match 75.18%

First things first. I have a HP a410e, Windows XP home edition, AMD Athelon 3000+ processer, and Direct X 9 installed. I ran my Direct X tests and they seem to work fine--no problems.

Now on to the post:

I have the game Scrabble by Infograms. It works with Windows XP. In the past, this game has worked. Recently I tried to play it, so I clicked on it under the start-programs tab and it went to a completly blank, black screen. The only thing to be seen was the cursor around the edges. The only way I could shut down the game was to manually shut down the computer. I couldn't see the screen to even use ctrl/alt/delete.

Confused, I ran Spybot, AdAware, and Window Washer and uninstalled the game. Then I rebooted again and reinstalled. It registered me fine, but I don't remember InstallShield comming up. But, I went to play the game again and the same thing happened. I looked in programs and there it was--installed.

Does anyone know why this happened?

A:blank, black screen when starting game

8 more replies
Answer Match 75.18%

Hey everyone, I have just finished scouring the internet from one side to the other and I am STILL completely stumped!

I have a Toshiba Satelllite A305-S6825. It is about 5-6 years old and it continues to run fine...until today. Some random Java update popped up, my computer slowed down, then it froze, I held down my power button to turn off the computer, pressed it again and...NOOOOOO!

My computer booted to the Toshiba screen, then turned black, a blinking cursor appeared in the top left corner and the fan stopped. Everytime I would try the same thing would happen. If I touched any keys after the cursor appears and unpleasant high pitched sound comes from the speakers.

The only options I have are hitting F2 or F12 and neither of them seem to have a solution.

I tried removing my HD and something different happened! It said to enter a disc (boot disc maybe?) the problem is that I don't have my boot discs anymore.

Does anyone have experience or the technical knowhow to solve this? I have found many topics on this but none of the solutions seem to work (removing the HD, taking out the battery and rebooting, taking out the battery and unplugging and 'holding down the power button,') [I did the last one to humor the poster]

I don't want to lose my HD, I have a great many things on it and my laptop was performing brilliantly until java...

Any thoughts? Ideas? Help?

A:Black Screen, Blinking Cursor, Fan Not Starting!

Best thing is Remove Those java Updates From booting Laptop from Safe Mode. Sometimes these kind of issues comes when u shutdown pc while backup installation , if it happen u have be backed up and re - format

4 more replies
Answer Match 75.18%

I really have a problem installing windows xp again on my other computer. Whenever i turn on the computer it loads on to a blue screen and it says
" Setup is being restarted ......" Then it goes on to a black screen with a cursor on it. It won't let me do anything it just lets me move my cursor around. I also tried it in safe mode and it also goes on a black screen with safe mode words on it and it won't let me do anything. I even took out the win xp cd installer and it still does the same thing. Please can anyone help me in easy steps? I appreciate for your help!!!

It seems like i solved the problem thanks alot!!!

More replies
Answer Match 75.18%

I'm using Win 7 Home Premium on my Asus desktop and am not a PC expert but managed to get things so that after 15 minutes, it either sleeps or hibernates ( not sure which it's called ) in a way where the power usage goes down to about 6 watts and the monitor screen shuts off too. ( I think the HD shuts down too ) Then when I come back and click the left mouse button, I can hear some kind of motor start back up in the PC and it takes me to my password screen, I enter it and go back to what I'm doing, without the need to reboot. I like it this way.

But SOMETIMES, instead of waking up like that, I just get a black screen and nothing - no way at all to wake it up. I have to shut off the power at the UPS, turn it on, then do a complete reboot from the power on switch.

Is this a flaw in Win 7 that it does that sometimes?

A:Black screen at TIMES after starting back up.

Could be just a transient glitch/bug. You say this is a now and then thing? How often? I'm sure the "motor" you hear is just the HDD starting back up (spinning). How often between times does this happen? In my experience, and others may differ, I've found its best to shut your machine completely off every now and then. Thats not a recommendation, o.k., as not all agree on this, but it works for me. If this happens with some regularity, you could 1.) run a memory test 2.) Run a sfc/scannow to check/repair any corrupted system files. I'll post links to our tutorials on how to do these. Just click on the blue link and follow instructions. Hope this helps!

Memory Diagnostics Tool

SFC /SCANNOW Command - System File Checker

8 more replies
Answer Match 75.18%

The computer worked just fine until yesterday morning when my PC decided to do an infinite boit loop. Bios then another screen (verifying dmi pool and those things) then Windows starting screen and then black screen 1 second, then makes the sound the PC ussualy dies when You restart and then bios again and IT was going like that over and over again so I restarted and did a startul repair and it said that If it worked Windows should boot succesfull or something like that. It restarted. Bios then another screen then Windows starting screen then...a black screen with a moving mouse cursor..
Booting into safe mode still same results
Ctrl alt delete is not working.
Ctrl shift esc is not working.
Last known good config is not working.
The thing with low resolution (640xsomething) is not working.
Tried with Windows 7 CD then repair my PC and then anything i tried from there didn't work (startul repair didn't work, I nave no system resfire filez or images)
Help me please

A:Black screen of death after Windows starting

Tried a CMOS reset/ load defaults in BIOS yet? Also run startup repair 3 times with a restart in between each.

3 more replies
Answer Match 75.18%

I have a refurbished HP Pavillon laptop for over a year now. I don't know if this is relevant but earlier today, I was using my laptop and it was plugged in, but I had taken out the battery. When I was putting it on Hibernate, I accidentally pulled out the cord. Later, I started it again fine but the whole machine froze while I was using some programs. When I restarted, it loads and gives me an option of starting in Safe Mode. When I start it normally, I get the Microsoft logo, and then the blue screen where you usually log in. Then the whole screen goes black, and my laptop sounds like it's not running anymore. I can still see my cursor and I can move it.. I can see that the keyboard is still running cause the caps lock light goes on and off.. but all I see is a black screen.
What is wrong with my computer and how can I fix it??
Also, I had more RAM installed a couple of weeks ago. Don't know if that would be somehow related..

A:Helppp! Black Screen When Starting Up Windows Xp

I just discovered that it also beeps twice when I turn it on..

2 more replies
Answer Match 75.18%

My laptop screen is black when booting up  and unable to safemode. My HP computer running Windows 8 (32bit), appeared startup screen just to be original windows 8 and do not see anything on the machine, and still recognize the mouse, the cursor was still displayed on the screen. But I can not reboot into safemode also be impossible to use the Ctrl + Alt + Del, the screen stays black. So  how to fix it? Thank you!

You only live once, so let get healthy and beauty living.

More replies
Answer Match 75.18%

Hello, originally my problem is that my internet browsers (Internet explorer, firefox) can not display any kind of pages because of some kind of virus. Also I had some kind of fake Microsoft Security Essentials (MSE) asking me to download more fake AV's onto my computer but I knew well enough that it was fake so I close it. This also shows up in safe mode. MSE block me from opening things such as iexplorer.exe or sometimes it would say tskmanager is a virus and it wouldn't let me open anything. So eventually I google this up, and I read somewhere that told me to rename hotfix.exe to hotfix1.exe when I run %APPDATA% so the annoying MSE would stop showing up. It also told me to update my Malwarebyte which I still can not do because I still do not have access to the internet. By the way I am using another computer to type this. So again, I tried to do some more research to fix my internet problem and I found this site that told me to download KillGodzilla.exe and run it and reboot my computer, after that I should update my Malwarebyte but of course, I can't do that because after the WINDOWS loading screen, the blue log in screen doesn't show and displays a black screen which flickers sometimes, after a few minutes it would restart my computer. Also same thing for safe mode. Does anyone know what is going on? Did I screw up my computer to badly? Do I need to reset my BIOS? I am using Windows XP if that helps. I also hav ESET smart security on my computer but I can... Read more

A:Computer blue login screen displays black screen after using KillGodzilla.exe

Anyone have any ideas at all? I waited a few days, and gave as much information as possible already, please?

1 more replies
Answer Match 74.76%

Last night I downloaded a file from a Torrent site - Blackberry stuff (I'm pretty sure most or all was freeware stuff). I just noticed that that file has been removed. Kinda unfortunately because I did leave a comment on what happened to me and I asked if anyone else had the same issue. I'm guessing maybe they did because it is gone now.

I ran my AVG scan on it before opening it. It didn't find anything so I ran the executable. It locked up at one point after I started getting virus warnings from some new program (I did not write down what any of it was :-( ).

I had to do a hard shutdown. When it came up to my choices window, i.e. choose Safe Mode, Last Know, etc. I was unable to make any selections with my keyboard so it continued to boot Windows normally. The XP splash screen comes on and then the screen turns black with nothing further happening.

I can do a hard reboot but I can't get into Safe Mode because the keyboard isn't working and normal windows isn't working either.

Got any suggestions? Do I have some serious funk? Did some piece of hardware decide to stop functioning properly (power supply)?

I have been Googling this issue without any success. Sometimes it feels like you are the only one to ever have a particular issue.

This happened very late last night and now I am at work so I'm not able to touch it for the next 5 hours or so. The only two things that I can do right now is go into the BIOS settings or watch it go into Windows and then get the... Read more

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Answer Match 74.76%

hi all, a recent problem has occurred with my computer. whilst playing games, i can play for a few minutes, and then a black screen appears, with sound looping and the screen status colour changes from solid green to flickering green. This is XP Professional by the way.My system is as follows:P5N-E Sli MoboC2D E750 2.66ghz2.0 gb ramXFX 8800GTS 320mbThe games in which this occur are as follows:Team Fortress 2Grand Theft Auto: San AndreasThe Elder Scrolls IV: OblivionGuild WarsHowever, what is strikingly odd about this problem is that it only occurs about 80% of the time. Yesterday, I managed to play Guild Wars, Star Wars: Knights of the Old Republic 2, Grand Theft Auto: San Andreas and The Elder Scrolls IV: Oblivion absolutely perfectly.I have searched forums, and it seems this can be linked to overheating, but my temperature gauge on the front of the computer says I run at about 30 C most of the time, and the computer itself is not hot inside at all. All fans are spinning fine, no dust.I have heard other issues such as graphics card drivers, and i have tried 3 different drivers, all of which did not overcome this problem.Could it possibly be sound drivers? Or possibly something wrong with the motherboard?Thanks in advance.Mod Edit: Topic moved to more appropriate forum~ TMacK

A:Computer Screen Goes Black, Screen Seemingly Loses Connection

it may be bugs in those games, I'd check for any patches or fixes for them 1st.

3 more replies
Answer Match 74.34%

I recently got a used computer from my cousin that I am trying to set up for my kids. When I turn it on there is only a black screen. It shows nothing. Not a cursor or anything. You can hear the computer start up (the fan, etc) and the green light comes on. I tested the monitor on another computer and it works just fine. My next guess was maybe video card? Bought a new one and inserted but the same happened. I was hoping that maybe after I inserted it I could go to a boot screen and instruct it to install from CD before trying to load Windows by typing f8 or f12 @ startup. No go. Total black screen still. Not even a cursor. It's a dell. I'm not sure what year but relatively new (within the last 10 years). I think Window's XP Home Edition. The inside looks clean. No noticeable sign of damage.

Thanks for your help.

A:Total Black Screen but Monitor Works

Hi -You might hear a fan or other noise , but is there a Beep sound as the computer warms up ready to start - If not the problem may be a hard drive - Thank You -

2 more replies
Answer Match 74.34%

First im sorry that i cant run your sys info program im in safe mode and it wont let me run it. I have hooked my HP pavillion 6000 using 2 amd core II processers, and a raedon 3600 graphics card from ati. I can get more info later if you need it. I have hooked my PC to my Sansui 40" HDLCD tv to use as my monitor. it works for a time and works great then at random intervals sometimes 2 hours sometimes a week the image goes black. this is not sleep mode i have fixed all the settings for this occurance, i have tried to update the driver from ati but the pc is having trouble installling the software. when the screen goes black it will only work in safe mode. I can restore the pc to a previous version a few days prior and it works for a time but the same problem occurs please help i like using my pc like this and would like it to work properly.

A:Black screen only works in safe mode

14 more replies
Answer Match 74.34%

I built a custom pc recently and I decided to get Windows 8.1 because it was actually cheaper than Windows 7 ($110 vs $159). I built the pc and installed Windows 8.1 no problem. Rebooted after install no problem. Updated my graphics card drivers (tried playing minecraft and it said I needed to) and rebooted, no problem. Then, the next day when I turned it on, it booted onto the start screen, before the login, I clicked to continue to login and it went black. Everything but the mouse. It would flash on and off every little while. I could move the mouse off the screen to the right and bottom, but not the top and left. I rebooted, same thing. One more reboot, and the splash screen is different . It says "Please Wait" on top of the loading circle thing. It says Recovery. I click advanced settings and continue to windows 8.1. It reboots and works fine. Until next time I turn it off and back on.

I've googled it and came up with people who got this after upgrading from windows 8. And they haven't been able to get in at all. I'm not too worried as it works, although I would like it to work as it should.

These are my specs, if needed:

AMD FX-6300 6-Core 3.5 GHz
ASRock 980DE3/U3S3
2x4GB G-Skill Ares DDR-3 1600mhz
Gigabyte Geforce 650 Ti
Windows 8.1 64-bit (obviously)

not sure what else is needed

A:Solved: Windows 8.1 black screen, but works after few tries.

16 more replies
Answer Match 74.34%

hi guys, i was watching a movie on my computer when all of a sudden the screen went black and nothing would show up on it. so i shut it off using the power button and tried turning it on. the thing boots up well and i can even hear the windows login sound but i cant see it on screen. not the bios/not the desktop, nothing. its just a black screen. so i tried to plug in the monitor into my onboard graphics and it worked. so what could be my problem ? its a e-vga 7600gt

A:Black screen with 7600GT, onboard works

It is possible that the video card just went bad

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Answer Match 74.34%

Basically this is a computer from someone at work. I have no idea what they visited to get these programs/viruses/trojans/malware... on the compouter or what they did to try to remove them. There are a few programs I downloaded to clean it but, it looks worse than I know how to fix.

DDS (Ver_2012-10-19.01) - NTFS_x86 MINIMAL
Internet Explorer: 7.0.6000.16982
Run by VALUE CUSTOMER at 12:43:25 on 2012-10-30
Microsoft? Windows Vista? Business 6.0.6000.0.1252.1.1033.18.3566.3167 [GMT -7:00]
============== Running Processes ================
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k NetworkService
============== Pseudo HJT Report ===============
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\... Read more

A:Black screen on startup, only works in safemode

Greetings and Welcome to The Forums!!My name is Gringo and I'll be glad to help you with your malware problems.I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of usPlease do not run any tools unless instructed to do so.
We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.
Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.
Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.
A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.NOTE: At the top o... Read more

3 more replies
Answer Match 74.34%

I've seen other people report this problem on other sites, but the threads seem to just dead end, and searching on this site keeps throwing an error for me.

I recently installed Win7 (build 7100) on my old Dell XPS 400. At first, it ran fine. A few weeks or months later, however, it just stopped booting properly. Specifically: it reports that it did not shut down cleanly, and gives me the various safe mode boot options. No matter which I choose, I get the Windows 7 startup screen (with the four fireflies combining into the logo), and then a black screen in which only the mouse works. I've left it up for hours like that, with no change.

I've tried booting from the Win7 CD I made, but there are no system restore points, and the repair feature is unable to fix the problem. (I've also tried UltimateBootCD, but I can't seem to find a way to format the partition I have Win7 on, which means I can't reinstall Win7 there from the CD.)

It may have shut down badly, indeed, but I don't remember. (I do have power outages on rare occasions.)

Win7 is installed on its own HD partition, about 30GB in size.

I do browse the web on this computer (Firefox or Chrome, if it matters).

A:Boot to black screen; only mouse works

Download Killdisk and use that to format the HDD that Windows 7 is on. Burn the ISO image using Imgburn to burn it to a CD or DVD.

Then you should be able to install Windows 7 again normally. I hope you aren't trying to install the drivers from Dell as they are probably not support for Windows 7 yet.

2 more replies
Answer Match 74.34%

I have one issue after another ;(

I installed 4 days ago office security updates and windows Silverlight update via windows update

2 days after that I I've notice that my Welcome screen loading in loop forever so I done system restore to day before the issue appear But not before I install the updates, I've notice that the issue seem to be cause by Adobe Reader process that search for updates on startup and stop it's auto update in the settings

then I tried to restarted several times and saw that it work fine (welcome screen not suck on loop of infinite loading)

But today 2 days after I suddenly got the infamous Black desktop with only cursor after welcome screen...

I tried a lot of restarts and it didn't help, safe mod work but after I move back to normal mod the Black desktop appear again, So I system restore to before the darn updates, Windows didn't seem to delete these updates and I didn't tried to delete them manually yet, I've notice that the Black desktop disappear but know that it most likely will or can come back....

The last time I had this issue was on 2009 where people used that prevx fix, but I don't want to use it again and trigger other issues since win7 had many updates since then.

What I did tried was to rename the Shell explorer in the regedit like this video shows:
How to fix Black screen on Windows 7 (HD) PERMINANT FIX - YouTube

and I ran sfc /verifyonly and it didn't found any reg issue

What can I do in order to fix this iss... Read more

A:Black screen on desktop after welcome screen

Hi egozi44.

Click on the button below ....

It will download the DM log collector. Right click on the application and run as administrator. It will generate a .zip file on your desktop. Upload the .zip.
Screenshots and Files - Upload and Post in Seven Forums

If you cannot do it in normal mode, boot into safe mode and do it.

4 more replies
Answer Match 74.34%

Today I had to install updates. After they were installed my Computer restarted and after the Starting Windows display there is just a black screen with a cursor.

Is there any way of fixing this, Without Restoring my PC. I have valuable stuff on the hard drive that I cannot lose.

Please Help Me

Ryan Bush

A:Black Screen with cursor after Starting Windows Display

Problem fixed. It was a virus

1 more replies
Answer Match 74.34%

I'm struggling to work this out - (Windows 7 32-bit on a HP pavilion dv2500) I rebooted about a month ago (a few days after upgrading from vista to 7, but maybe this is unrelated?), and there was just a black screen, no cursor blink, no bios, nothing, but the disc light is flashing, then Windows startup sound goes off, so it has booted after all. I tried attaching an old VGA monitor and sure enough there's my desktop. I close the lid in frustration and unplug the external monitor. When I open the lid again the display comes on this time but its in 1024x768 (not 1280x800), and when I try to readjust the resolution its just not available as an option - loads of other resolutions, but not 1280x800.

So, I install the latest nvidia driver, flash the bios with the latest version, restart, but still the same. Randomly once when I F10 into the boot menu (which is appearing on the external VGA), then do a save and restart from there, the laptop display came on again, boots into Windows fine, at the correct resolution. I use this for a month or so, it sleeps and resumes no problem (I didn't restart it), everything working as it should.

Then the latest windows update comes along and requires a reboot, and I'm back at the same point - if I don't connect the VGA external then I've got a blank screen (no backlight, nothing), even though windows has started. But if I connect the VGA, put it into sleep, disconnect the VGA, resume from sleep then I've at ... Read more

A:black screen at boot, no bios, but windows IS starting

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Answer Match 74.34%

XP 2002 pk3 Black Screen comes up on starting if more than 2 usb plugs installed in the back
I have Windows Xp Professional Version 2002

Service Pack 3 --Intel (R) core (TM) 2 Duo CPU

E4500 @2.20 GHZ 1.99GB Ram

The Black Screen comes up straight away when ever starting cold
It says "A disc read error occured "
"press Ctl Alt Del to start "

If I do that quick enough windows comes on ok but leave it a while and it goes to a blue screen
and then some times I have had to reconfiger the Bios boot priorities back to looking at the right hard drive 3M ST3160815AS as it somehow changes it

Strangly this is only happenes if more than 2 usb plugs are installed in the back
Starts straight into windows fast if 1 black and white printer and the Ethernet cable is pluged in

but if I put in a 4usb hub or even 1 other usb plug such as my colour printer or the web cam or my pen drive up comes the black screen

If I plugthe USB plugs in after it has stared then it and they go OK

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Answer Match 74.34%

I have a toshiba satellite laptop modelT135D and it doesn't want to startup I've tried all the options when I pressed F8 and still nothing. When I choose the launch repair option all that shows up is the cursor and a black screen and I left the black screen on for more than an hour and nothing happens. I've noticed though that when it attempts to start up the little bar after the windows logo loads up doesnt load up as well. This all happened when I turned off my laptop while the windows update was still going at 9 out of 11 . My laptop doesn't have a cd drive either.

A:Windows not starting up-infinite loop and black screen

Help would be nice .__.

6 more replies
Answer Match 73.92%

Hello all, my BSOD problems are thankfully a thing of the past now! However, I have a new issue that has been quite confusing to me. When I log in to Windows normally, I'm presented with a black screen and a cursor. Through findings of my own I've found that it's because windows explorer is failing to launch. Upon trying to start it by opening the task manager via CTRL+SHIFT+ESC and opening a new task, I'm presented with an error code that tells me windows explorer failed to launch (I believe the code was something like 00x000002...I'm currently at work and don't remember it exactly off the top of my head). So I attempted to restart in safe mode, and that worked perfectly fine. I ran my virus scanner (Kaspersky Internet Security) and found no threats. I then attempted a system restore, and that failed to complete for an unknown reason. The next time I tried logging in to windows normally, it gave me the black screen again. After some frustration, I gave up on trying to fix it for a while and shut the computer down. After turning it on, however, I was able to open windows explorer manually through the same method I mentioned earlier, and it actually opened this time. I ran the sfc scan through the administrator's privilege command prompt, and was told that there were files that were corrupted but could not be repaired. I don't have a windows CD and am not sure where to go from here. Should I start my computer on safe mode with networking... Read more

A:Black screen with cursor, safe mode works

Here is the CBS log I mentioned in the OP. Not sure which information is relevant, but I had to trim most of the document and left just the most recent stuff from the very bottom.

Another note is that upon starting in safe mode, I received a message saying that System Restore did not work, and that an unexpected error occurred while the computer was attempting the restore.

7 more replies
Answer Match 73.92%

Hey all,

I'm kind of freaking out since I have a final due in eight hours and my laptop went haywire on me. I've searched this forum and have tried some fixes to no avail.

Earlier today, I was working on my Dell M70 laptop (FX1400 video card) and I was connected to a monitor via VGA. Suddenly, the screen froze and an error msg came on concerning my driver.

I rebooted the laptop only to find my startup screen with vertical hash marks. The Windows XP load screen was fine but after that it went to a black screen. I rebooted in safe mode and this was this colorful pattern in the background (look like horizontal tire marks), then I uninstalled my video card in device manager, cleaned out the driver, and reinstalled the latest driver.

No success.

Can somebody help me out or point me in the right direction? I would appreciate it very much. Thanks.

A:Black Screen, Matrix Code, the works...emergency

If the video corruption occurs on the BIOS splash screen or during the Windows splash screen then you have faulty hardware/video card and you'd have to replace that to resolve it - no quick fix.

1 more replies
Answer Match 73.92%

Whenever I boot Windows 7, after it starts, instead of showing the login screen, it show a black screen with a movable cursor. Now, I can go into safe mode, and it works, but, hell, I can even put my password on that black screen, press enter and it will go into Windows and work just fine. But the thing is, it's supposed to show the login screen, not just a black one, so I'm a bit worried of what might be causing the problem, and whether or not it could expand into something worse. Any help would be appreciated.

A:Black Screen with Cursor on startup, but Windows works

hi kergal
press and hold f8 the power up the laptop then select repair ur computer select command prompt and write
chkdsk then write chkdsk /c
the exit
and make restart

2 more replies
Answer Match 73.5%

Hello I was wondering if anyone could help me out

When booting up windows 7 before the login screen the screen will flash(black) like a second and the windows start up sound is not in sync like it starts pretty low volume then turns loud during halfway of the sound. Then if I was shutting down windows 7 the screen by pressing "Shutting down" the screen will blink(black for a second) then show "Shutting down". I would appreciate if anyone could help out.

A:When Starting/shutting windows 7 a flash(black screen) and not in sync

I may be wrong but this sounds pretty normal to me. I see different behavior with different video cards on my Windoz machines.

ETA: Welcome to the forum, fine group of folks here.

1 more replies
Answer Match 73.5%

Hi All,
I've been having some problems with computer recently.  First, while gaming, my computer crashed.  I'll save you the details, but eventually it got to the point where when I would try to boot, I wouldn't even get a signal to my monitor.  I eventually guessed that the processor had failed.  I purchased a new one and installed it (along with a cooler master fan and heat sink) last night. 
But now when I try to boot up, I get the error message that windows was unable to boot.  I then have the option of either running the repair tool or starting windows normally. I've used the repair tool twice, and it hasn't worked either time.  I get the message that "startup repair cannot repair this computer automatically."  The problem event name in the log is "StartupRepairOffline."  I've also tried restoring to a point where my computer worked correctly, and that didn't work either.
When I try to start Windows normally, I get the "Starting Windows" screen, then the screen goes black.  The monitor is illuminated, but the screen remains black.  I can tell at that point also that the keyboard is unresponsive (i.e. num lock and caps lock don't work).
When I boot up, I am able to boot into BIOS, but I can't boot in safe mode.
Any help would be greatly appreciated. Thanks! 

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Answer Match 73.5%

I bought a new HP Slimline Desktop 410-009 (i think that's the model) a few months ago. Recently, because of the mandatory updates that Windows have to do, the next time  I started up my computer, it wouldn't go pass the starting screen.  The little loading circle would appear and the HP logo would appear, but then it just stays black. I can see the mouse and move it around but nothing loads. 

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Answer Match 73.08%

"For Dim display issue if you use a flash light and point it on the screen you'll actually see the screen behind....And for display cable failure there will be no display or blurry..lines etc.."IF this is true, when flashing the light on the black screen, I was able to see it, although it was very dim, So, what do i need to do in order to fix the screen?

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Answer Match 73.08%

I've gone through the usual searches, but the one thing that is different here is that the netbook still works. I can hold a mini-mag lite up to the screen and it everything is still working.

I did try to update the bios, I don't know which version I have, but I figured it couldn't hurt. My battery is also stuck in the "won't charge because I let it go down too far" status. The new bios was supposed to fix that as well. New version is 3310. I made a bootable flash drive (I think, I'm not sure if I did it correctly as I've never done that before) and attempted to update the bios. It's not doing what Acer and just about everyone else with a how-to says it should be doing.

After about 30 seconds, it just stops booting and starts. Perhaps it had updated the bios, I'm not sure.

But like I said, the computer is still working fine, just no backlighting on the screen so that you can see it. Make sense?

Anything I can do to see if there's just a loose connection or a solder joint I can redo? Thanks!

A:Solved: Acer Aspire One, works fine, screen is black

Sorry, forgot for mention, Aspire AOA 150

2 more replies
Answer Match 73.08%

I'm writing this on my phone cause my pc doesnt work. Its screen went black after I used Windows tool to restore a damaged USB stick. I rebooted my pc and when I don't go into safe mode, it tries to do a file check but this fails and it then proceeds to a black screen where I do have my cursor and can move it, but thats it. I have tried many reboots but or doesnt change anything. Getting a little desperate now. Does anyone know a fix?

you can find a picture of the screen i get before going to the black screen upon startup here:

A:After repairing a USB stick my pc went to black screen. Only works in safe mode since

7 more replies
Answer Match 73.08%

I have scanned through the other posts and the closest thing that I could find to my problem seemed to involve a video card going kaput. I'm just hoping maybe one of you can confirm this for me before I take my pc up to the repair shop and they try to sell me something I don't need.

So, here's what is going on. Yesterday my Dell Dimensions (2500 I think?) was working just fine. I noticed the fan was running for quite some time so I got up to check and just as I suspected virus scan was performing a scan of my system. After the scan was completed I exited out of virus scan and figured the fan would stop running shortly. A few hours later I notice the fan is still running, so when I go to check my pc all I see is a black screen. The button on my monitor is flashing between yellow and red, so I restart my monitor and the test page comes up. It says my monitor is working and to check pc connection. After that I manually restart and the windows logo comes up but then we're right back to that black screen. I am currently in safe mode with networking which is obviously working just fine.

Now -- about two weeks ago the monitor that came with this system died. I snatched an older monitor from a spare pc in the house and attached it to this system. I don't know if that has any bearing at all on the events that have taken place but I wanted to let you know that I had infact made a change recently.

Thanks in advance for your help.

A:Solved: Black Screen on startup BUT Safe Mode works

11 more replies
Answer Match 73.08%

Firstly I'm on Win7 64. Over the last few weeks I've noticed that after starting up my laptop, and logging in just fine, the screen would go black for a couple of seconds-- my cursor would appear and I could move it around, but the screen would be black. After 10 seconds or so, the Win7 GUI would load just fine and there I would be.

I restarted my PC at 5AM this morning and it did the same. All I did at that point was send an e-mail via Gmail and shut it down again. At 2PM I went to startup my PC and everything went as usual except the PC never left that black screen with the responsive cursor.

I searched here and found that problem many times, but with one difference-- my PC starts fine in Safe Mode.

I used Advanced System Care to fix some registry errors and am currently running a Malwarebytes full scan.

It might be worth noting that I recently installed Batman: Arkham Asylum and as it was frequently crashing, followed some advice to enable everything at startup, which I did, fixing my game problem. That was around the time the black screen first started showing up, and I assumed it was a result of more things taking place during Windows startup.

Thanks in advance.

A:Black Screen with Cursor on startup, Safe mode works

Please follow so we can assist you better.


1 more replies
Answer Match 73.08%

Confused - help!
I get black screen when booting right after splash-screen w. Windows 7 (64-bit sys. in dual boot w. XP-SP3) - but the problem is only there when i have a HDMI-cable attached to the HD4670 card (with or WO my Samsung PS50C7700 hooked up at the other end of the HDMI-cable?).
With no HDMI attached to the grafics-card Windows 7 boots fine!
(EIZO-monitor S2110W on DVI all the time).

So no HDMI in Windows 7 - or what?!?

I have the HD4670 card running on the exact same hardware in Win XP-SP3 (same machine, dual boot) - and it's working just fine in XP-SP3 (WO sound on HDMI though...). What is this all about - pls help :}

Asus P5Q-Pro (BIOS v. 1613), Intel E8400/3Ghz, 8 GB OCZ PC-6400 DDR-2, Sapphire ULTIMATE HD4670 (512 GDDR-3) w. Catalyst 12.2, Windows 7 Home Premium (dual boot w. XP-SP3 on separate HD's). RAID-enabled system w. 1 GB RAID-1 storage attached.

A:HDMI on HD4670/Win7-64 = Black Screen on Start-Up! (works on XP-SP3?)

Had exactly the same problem.

I did two things to fix; First I lowered the resolution to 1280x1024 and it worked, but that drove me crazy, so I bought a Intel card with 1gb of video memory, which I'm told is the minimum one should use if one wishes to use HDMI HD 1920x1080. It probably would have worked fine with an ATI as well, but with at least 1gb of RAM.

The card I bought was a Gigabyte GTX 450 and I might have been able to go lower, but since it was only $90 I figured it was worth it.

If you have a card with 1gb perhaps you could give that a try, or try lowering the resolution and (maybe), color depth.

The machine in question was Windows Server 2008 R2, but hey, it's essentially the same as windows 7.

Just my 2 cents worth.

2 more replies
Answer Match 73.08%

The problem started as a HDMI-cable was plugged into my running Satellite T130-17E and the screen was closed down. From that point the notebook screen stopped working. When booting the windows start-up logo is on for a couple of seconds and just before the entering the desktop the cursor is visible on the screen. But except from these short moments there is no action on the notebooks screen. When I reinstalled the driver to the graphic card there was some short moments (less than 0,5 sec) when the screen was active.

I can use the notebook without any problems via HDMI to my TV. And when I adjust the screens brightness (FN+F6/F7) the black screen can get more back-lighted.

When I turn off the HDMI-output or plugs it out - nothing happens on the notebooks screen.

Can some of you please try to help me out as I really need my notebook to work normal again. If you can help me sort out this problem I'll be very grateful-

Kind Regards,
Jacob Lindberg

A:Satellite T130 -Black screen- HDMI works perfectly

Hello Jacob

Start your notebook with HDMI cable and wait until windows is fully loaded. When you see the desktop on the TV use FN+F5 key combination and switch to the LCD back.

Can you do this?
Does it work?

3 more replies
Answer Match 73.08%

This is my wife's laptop. The problem started recently, about a week ago When she starts the laptop, often (but not always) there is the hp logo, and then the screen goes black. It does not always happen, and sometimes it happens when the laptop has not been used for a few hours.

The screen seems to wrok okay in safe mode, bit has problems in regular mode. The laptop is about 4 years old, came with Vista, but now has Windows 7 premium home edition. I reinstalled windows 7, but the problem has not been resolved.

Grateful for your advice. Should this laptop be discarded? Repairs are quite expensive in Switzerland, and rather than spend good money on an old laptop, I would prefer getting a new one, if an easy solution can not be found. HP G60-235DX Windows 7 (32 bit), 3GB RAM, plenty of free HD space.

Many thanks.

A:Solved: Screen is black in Windows, works ok in safe mode

6 more replies
Answer Match 73.08%

Hey guys.
I discovered that besides VLC player on my laptop all the other video player are not able to work properly (meaning,, Windows Media Player 12, Cyberlink PowerDVD12 and WMPC are able to play only the audio, but not the video, it's just just black screen),, BUT with VLC is no problem playing any video format!! The thing is that I didn't have this problem previously,, all my video players were able to play all the same video files, which they can't now!
I have the latest AMD Radeon HD video drivers installed. As I mentioned I didn't have this problem before,, with a previous versions of the AMD graphics card driver. This happened to my laptop a while ago already,, since I have this problem I updated my video drivers 5 or 6 times at least, and no change so far !!!
Why am I assuming that the cause of my problem is the graphics card driver is, for ex. when I had just re- installed my windows (fresh! from Windows 7 to Windows 8),, the video playback was working, while the graphic card was running on the drivers provided by Microsoft! as soon as I am installing the driver for my model of AMD Radeon graphic card I am staring to have the problem.
As I mentioned I have the problem for some time already, during this time I re-installed my Windows couple of time, plus I even changed the version of the windows (7to8), for the moment I have the last version of video driver installed, I haven't installed ANY codecs
Can anyone help me with this pleas?
Thanks and have a n... Read more

A:Black screen while video playback on any player, but VLC (audio works)

You may simply require a codec (code/decode) pack to enable video in other players, have you got any codecs installed ?

If not you could try k-lite codec pack or CCCP seem to be quite popular
You may also require matroska codecs for playing HD contect like .mkv files or HD .mp4

2 more replies
Answer Match 72.24%

Borrowed daughters notebook when she got a new Ipad several months ago and
installed Sketchup 8 version 3.0.15158 on 11/25/12 . (used to be Googles software, apparently now by Trimble Navigation).
I shut down to take laptop with me after install, started and used briefly without any problems or errors, then shutdown to bring notebook back home. When I booted up, got the black screen, so immediately suspected Sketchup was the cause.
Since then, have been doing research and suspect it may not be the only issue.

(I can see the Windows logo come up, then spinning cursor and loading chimes, then nothing but black screen with back light on).
I've taken it back to Best Buy and to a local computer shop as well as calling Asus....all said I need a new monitor at a cost of around $180. (Still don't believe that or I wouldn't see ANYTHING try to load).

I've been trying to figure out how to resolve this ever since, as time allows but now it has become urgent since my daughter really needs her notebook back.
Since I'm used to Windows XP Pro and IE8on my Dell Latitude, there has been a big learning curve for me on her 64bit notebook running Windows 7 and using Chrome. The analyst in me has been determined to fix this myself, but not being a computer expert by any stretch of the imagination has prevented me from making any major changes for fear of making things worse until I am sure of the cause.

The more I research possible causes on 64 bit Windows 7, the more confused I get ... Read more

A:Black Screen after Windows load, works on external, suspect Sketchup8

BugCheck 3B, {c0000005, fffff80001f11cec, fffff880049f8f50, 0}

Probably caused by : memory_corruption ( nt!MiCaptureProtectionFromProto+1c )

Usual causes: System service, Device driver, graphics driver, memory
Update BIOS:

BiosVendor = American Megatrends Inc.
BiosVersion = 206
BiosReleaseDate = 12/03/2009
Motherboard Information:

0: kd> !sysinfo machineid
Machine ID Information [From Smbios 2.5, DMIVersion 37, Size=1807]
BiosMajorRelease = 2
BiosMinorRelease = 6
FirmwareMajorRelease = 32
FirmwareMinorRelease = 1
BiosVendor = American Megatrends Inc.
BiosVersion = 206
BiosReleaseDate = 12/03/2009
SystemManufacturer = ASUSTeK Computer Inc.
SystemProductName = K60IJ
SystemFamily =
SystemVersion = 1.0
SystemSKU =
BaseBoardManufacturer = ASUSTeK Computer Inc.
BaseBoardProduct = K60IJ
BaseBoardVersion = 1.0

Start Menu\Programs\Norton Security Scan
Start Menu\Programs\Norton Security Suite
Start Menu\Programs\McAfee Security Scan Plus
Norton and McAfee are well known causes for BSODs with Windows 7, please remove these programs using the Norton Removal Tool and McAfee Removal Tool, and then install and run full scans with these free and proven alternatives which work best with Windows 7, due to lightweight nature on system resources and compatibility with the operating system.

Install and... Read more

9 more replies
Answer Match 72.24%

I realize that there are many threads with this title, but as far as I can tell, my case is unique.

The computer I use is an e-machine ET1331G. Specs are: 6 gig ram, 700 GB hard drive, Windows 7 Home Premium 64-bit

So, there was an instance in which I shut down my computer by holding the power button, due to a problem with windows update being stuck on the first update if I tried to shut it down normally (I did the microsoft fix program the other day, but the thing crept back up and I didn't feel like doing it today).

When I tried to restart the thing, it would lose the video feed into the monitor. I popped my case open to see that the graphics card I installed (a Nvidia Geforce 9500GT) had gotten really hot and I took it out. I went to the PC's integrated graphics card but all that accomplished was getting a black screen with a cursor on it.

Safe mode works perfectly fine, but the normal start up doesn't at all.

I tried start up repair to no avail, I have scanned my hard drive with chdsk with no errors found, used sfc/scannow with no errors found. I have tried to fix windows update with the fix it program in safe mode, but it can't seem to fix it at all, in fact, windows update doesn't open in safe mode (but this could be normal for all I know).

A:Login replaced with Black screen with cursor, safe mode works

Black screen after login, cruiser still works,
Clean boot,
Troubleshooting for win-7,

3 more replies
Answer Match 72.24%

I have a Dell Inspiron, not always but sometimes on start up it restarts to a black screen with a white cursor. Safe mode does work. I don't know why it sometimes does this or what makes it stop. I have tried just letting it try to load up for as long as an hour with no change, sometimes restarting has fixed it but sometimes (like now, it has done nothing no matter how many times I've tried).

Any help at all would be greatly appreciated.

A:Restarts with black screen/white cursor (non-blinking), SAFEmode works

Any input would help

5 more replies
Answer Match 71.82%

Hello everyone,

Since I installed some "critical" updates from microsoft, there have been some network problems. The main problem that I noticed was that the ethernet appeared as "limited". Then, as I logged in, internet was actually working fine, but that was in desktop mode. Now, as I try to run an app from start screen, it said that there was no internet connection...
So I went to troubleshoot the problem but nothing was found. The other thing I noticed was that, by opening the "Network and Sharing center", there appeared something unusual:

I also booted up to safe mode with network to see if it still persisted, and it still continued limited and while opening the network and sharing center, it still showed that thing on the image.

All this happened just after installing and restarting for the new update, and so, I also tried to restore the system to the point before the update, but it was proven to be unsuccessful, in the end appearing a message saying that it must have not been successful because of the antivirus being enabled at the time (I doubt it), or because of an unknown error.

I do not know what else to do, so I came here to seek for help and hopefully I'll get this resolved. It's not much of an inconvenience though, as I mostly use the desktop mode, in which the internet still works. Nevertheless, I still occasionally go and visit some apps in start screen, which are not possible anymore as it wont de... Read more

A:Internet works in desktop but not in start screen

Nevermind, I fixed the problema by recovering again but to a different instance in time.

1 more replies
Answer Match 71.82%

About 5 days ago I Purchased a new graphics card and had the store install it to be safe. Just today my computer started up, looked fine did its weird circles spinning in a circle thing then when it fades out and goes to where I would sign in, my monitor just goes blue. As it does when nothing is plugged into it. I've tried unplugging it and holding the power button for 30 secs then starting up, tried auto-repairing, but nothing is working! I just spent about 600 bucks on my already 600$ computer. Please help, I read that its a driver issue but then I finally got something to show on my pc and it said windows did not start correctly. I looked at the connection between everything to my motherboard and power supply and it looks fine. My power supply is good enough handle everything in there as well. The card I purchased was an evga geforce gtx 670 super clocked 4 gb ddr5 if that helps. I don't know why this would have occurred out of nowhere. As far as I know it wasn't dropped, hit, or moved in any way that would affect it. If you guys know any solutions please help. I also want to get into safe mode to back everything up. PLEASE HELP Extra info: Im using an HD MI to connect to my monitor. Its a desktop(I see a lot of forum posts about laptops) I don't have any windows install disks to reinstall the os.
Thanks for taking the time to read this and I hope you can help me out

A:Windows 8 desktop starting up to blank screen/no input

did you check your psu was capable of running the new card

video and psu upgrades usually go hand in hand

what are you running
video card brand and model
power supply

check the listings in the bios for 12v line voltages and cpu temperatures and post them

3 more replies
Answer Match 71.4%

Hello all,
To get straight to the point, I have an Asus G74SX-XR1. It's got an Nvidia GeForce 560M video card. I use this computer for my karaoke business. After one night everything was fine, but then I tried to turn on my computer the next day and I got to the "starting windows" screen but then at login I got black screened. Naturally I thought a driver problem, so I went into safe mode (screen works) and tried different drivers but none of them allowed me to see the normal windows startup. 
I thought, ok, I just want and need a working computer, So I decided to upgrade and go to an SSD. I installed it and decided to reformat. Well upon reformatting, I still get the same problem!!! No login screen. The backlight is on but as soon as the finish setup screen appears I lose any graphics on the screen. Please help! Urgent!
EDIT: External VGA monitor works fine. Only laptop display doesn't. It's not the display/screen because it shows the post and starting windows perfectly.

A:Black screen at login, works in safe mode, done research no solution found

If your laptop display is only working in Safe mode, that means you have a driver issue, or you have it set to only use an external monitor.  You can go into the bios and set it to use only the laptop LCD.  Unhook the second monitor from the unit.  Also when you get into Safe mode, uninstall both the monitor & GPU drivers, along with any associated software for the Graphics chipset and monitor.
When windows boots back up, it will find and load the default Microsoft or manufacturer drivers for your machine.  Now of course, you can boot back into Safe mode, and install the drivers downloaded from the manufacturer website for your machine.  NVidia has been having issues with their drivers, both for Windows & Linux, so do not download from their site, the generic drivers for your GPU.

4 more replies
Answer Match 71.4%

Hi there,

My Samsung netbook failed on me today. Last time i used it was last night when i saw a nasty little trojan had infected my machine, so i turned off my wireless and let Sophos anti virus run. Turned off machine this morning (everything seemed ok at that point bar 23 iexplore windows open - guessing that was the trojans doing).

Anyhoo when i went to boot up the machine today it went to the grub menu without issue. So far so good. Ubuntu also boots without issue. So its not a complete HD failure then. The problems occur when i try to boot the windows partition. If i try to just boot all i get is a black screen with bugger all happening. If i boot to windows and then push F8 to get the windows boot menu up no matter what option I choose all that happens is that white progress bar appears at the bottom of the page, fills up about 1/5th of the way and stops and that is it?

Not really sure where to start here, did see a suggestion of using a windows recovery CD but my netbook doesnt have a cd drive :-( Any suggestions greatly appreciated.

A:Black screen after Grub selection (safe mode fails too) - Ubuntu still works though

So, is your netbook a dual-boot Ubuntu / Win7(Starter)?

Re: Recovery CD... a usb cd will probably work.
It may also be possible to make your recovery "disk" a thumb drive.
BUT... the recovery cd needs to be made before disaster strikes.

Since your issue began with Malware, and
Since some "recovery tools" require a "virus free" drive to avoid completely "borking" an OS partition,
I would suggest that you start with the Virus and Malware Removal forum.
I don't know if they can help you, (working from Ubuntu), or not... but I do think it is the place to start.
Try posting a new thread there , with the same information.
See what they suggest.

1 more replies
Answer Match 71.4%

As the title says.
After system 'Repair' safe mode works 'BLACK' screen at normal reboot.

Win XP media edition sp 2 dell dimension e520

Could not boot up today "Windows\system32\config\system" file corrupted or missing.

Went for System "repair" --only problem I noticed was Dell restoration disc doesn't have SP2 -- Repair seemed to go ok, but at the end, the reboot got as far as the Windows Splash screen and then went Black-- no curser or mouse either -- nothing.

Several reboots --same thing.

Reboot to safe mode and --Voila -- I'm in --Took 30-40 seconds to get past the Black screen but I'm in.
Next reboot -was safe mode with Networking and here I am

All data and settings intact.

Yea !!

several mre tries to reboot normally result in a 'Black' screen.
Thought it may be video drivers but search for updated ones found nothing.
Is it possible that the 'Repair' took me back a step and the video drivers are to advanced for the system now -- so a roll back may work??

Am able to back up everything --
A reformat and fresh install not out of the question -- just hate to spend the time setting everything up again. Would very much rather repair what I have if possible.

Home all night and will be playing around with this -- all idea's greatly appreciated.


A:after system 'Repair' safe mode works 'BLACK' screen at normal reboot

Hi Zappafrank,

Since you are able to boot your computer into safe mode, back up your files ASAP just in case something else happens which can cause your files to be in-accessible. Boot the computer into the recovery console and try to fix the master boot record.

Hope everything works out well for you.

3 more replies