Tech Problem Aggregator

"HP Hardware Diagnostic Tool ...

Q: "HP Hardware Diagnostic Tool ...

... powered by PC Doctor". This utility came with my computer and has a default setting to run a default(?) set of tests on the 1st of each month. I am unable to determine how to manually execute this task. I want to disable the 'Scheduled Maintenance' feature and run this same set of tests whenever I choose.


A: "HP Hardware Diagnostic Tool ...

Hi MorningStar,

Have a look in

Click on PCDoctor/hp> properties (left hand side)> triggers>change to what you want

It should be under the local section, If not on the first screen that opened scroll down to the date it was last run to get the correct name

9 more replies
Answer Match 81.48%

Is there a tool I can run to get a diagnostic on my pc, specifically what hardware, cpu, memory, hard drive size, graphics cards, cd/dvd drives etc?


A:Solved: Hardware diagnostic tool?

try It is free and small. d/l it run it. It even gives you the license/key numbers to the software you have on the computer I print off a hard copy to have on hand for when problems occur.
good luck

3 more replies
Answer Match 81.48%

Hi, hp Pavilion p7 1010, 64 bit, Windows 10 home edition.   My desktop is running perfectly except for this problem. For years I have had the hp Hardware Diagnostic tool on my PC.   Recently, it got uninstalled somehow.  I have unsuccessfully tried to re-install it and I keep getting this message: 1.  Hardware Diagnostic Tool will be installed in an UEFI partition on the hard drive.2.  HP Tools Partition cannot be found.3.  main drive already has 4 partitions.  Additional partitions cannot be created.4.  Error 1722- problem with Windows installer package. The download then stops and does not complete.   Over 3/4 of my C: drive is empty.   I don't understand why this program that was installed and worked for years, somehow disappeared and now will not re-install as it seems to think there is not enough room for this file??  Can you off me a suggestion as to how to reinstall this program.  I like to run this about once a month to check on the over functioning of my PC.Thank you,beachguy

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Answer Match 80.64%

I was getting errors since upgrade to WIN 10  I kept getting message that system was busy running other programs.  This was with no other programs running  at start up all i have is 2 - far less than when i had WIN 7  After the 5th try in 3 days i uninstalled it as i was sure there had to be a newer version compatible with WIN 10  - but since the original came preinstalled with computer and prior to 2010 -2012 I am lost on what to do.  I tried the 3 in 1 key after other option failed but i only got as far a  it downloading and extracting - then something came up where i had to enter something and got lost    i want it on my hard drive c   and want it to work  no help from PC Doctor as it came with HP producthelp please   this is just 1 of a few problems now that have 10  

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Answer Match 76.44%

I attempted to install SP1 from a standalone package (wave1) that
I downloaded from the MS website. The install was proceeding fine
then I shortly went to bed before it completed. Well, after
waking up the "Startup Repair" diagnostic tool was on the screen.
It read "Startup Repair cannot repair this computer
automatically". The problem details are listed below:

Problem Event Name: StartupRepairv2
Problem Signature 01: AutoFailover
Problem Signature 02: 6.0.6000.16386.6.0.6000.16386
Problem Signature 03: 6
Problem Signature 04: 1703962
Problem Signature 05: CorruptFile
Problem Signature 06: NoBootFailure
Problem Signature 07: 0
Problem Signature 08: 0
Problem Signature 09: unknown
Problem Signature 10: 1168
OS Version: 6.0.6000.
Locale ID: 1033

I have attempted the following tasks:
1.System Restore - Result: Cannot find a previous restore point

2.Windows Memory Diagnostic Tool - Result: No problems found,
system reboots, and automatically goes to "Startup Repair" - Gives
the same dialog of problem details listed above.

3.Command Prompt - Result: tried bootrec /fixboot & bootrec
/fixmbr, but after restart it automatically goes to "Startup
Repair" - Gives the same dialog of problem details listed above.

4.Chkdsk - Result: No bad files or errors found. After reboot it
automatical... Read more

A:Vista only boots up to "Startup Error" Diagnostic Tool after SP1

Hi, BigFeat, and welcome to the forums.

Before I suggest something as drastic as back up your files and format and reinstall, I want to see if anyone else has a solution to this problem that is non destructive.

However, I have a feeling this will happen again - unless, of course, there was a power failure during the night...which has just gotten me thinking.

Since you can use the command prompt, re-initiate the installation via the command prompt and see if it will let you start / pick up / finish from before....

13 more replies
Answer Match 75.18%

Anybody know how/where to uninstall Microsoft Diagnostic TOOL (MSDT). Got on their site last night as they offer free help on SP1 and inadvertently clicked yes when I meant to click no when asked if I wanted to download the tool; comes with ActiveX too. Now, I can't find any uninstaller for it, anywhere.

A:"msdt" (microsoft Diagnostic Tool)

You can't just delete it?

6 more replies
Answer Match 59.22%

What is the best pc diagnostic tool out there? eg. bootable, finds hardware specs out, just an all around great diag. tool...

A:PC Diagnostic tool

7 more replies
Answer Match 59.22%

anyone know of any 64 bit diagnostic tools that equals the usability of HiJackThis?

A:64 bit diagnostic tool?

Perhaps something like this?

4 more replies
Answer Match 59.22%

Does anyone know of a free software that will do diagnostics check on my HD? Please let me know.


A:HDD diagnostic tool

do you know the make ?
most manufactures have software on their site

3 more replies
Answer Match 59.22%

What is the best tool to test your harddrive , cpu , memory etc...etc... and I mean THE BEST! Which one is used by most PC Repair places?


A:PC Diagnostic Tool

Eurosoft PC-Check with all the accompanying equipment.

2 more replies
Answer Match 59.22%

Good Evening Folks:

As per the instructions contained in the SF Diagnostic Tool, please find attached the results of the scan. Please note the Minidump scan reported that there was no file.

Powell Lucas

A:SF Diagnostic Tool

Hello Powell and welcome!

- I'm not quite following here, are you getting any BSOD? If so, be sure to enable minidumps by doing this:

Quote: Originally Posted by "Carrona

Go to Start and type in "sysdm.cpl" (without the quotes) and press Enter
Click on the Advanced tab
Click on the Startup and Recovery Settings button
Ensure that "Automatically restart" is unchecked
Under the Write Debugging Information header select "Small memory dump (64 kB)" in the dropdown box
Ensure that the Small Dump Directory is listed as "%systemroot%\Minidump" (without the quotes)
Click OK twice to exit the dialogs, then reboot for the changes to take effect.

Thank you for your attention.

3 more replies
Answer Match 59.22%

are there existing ram diagnostic tools that i can download that will check for any problems with ram instead of having to swap out one stick at a time to check for bad ram?

A:Looking for a ram diagnostic tool

Memtest86+ and MemTest are two excellent programs that will do this.

4 more replies
Answer Match 59.22%

When I execute version 2.0 of the Microsoft's WMI Diagnostic Tool on my 64-bit Home Premium system, I get an 'Unsupported OS version or build #' error. Am I doing something wrong? If the tool doesn't work on 64-bit, is there a similar tool available which will? Thanks!

A:WMI Diagnostic Tool for 64-Bit

After reviewing the script, it is obvious that this tool does not support any version of Windows 7 at all (Vista is the last supported OS). Nothing else available at MS download center. No hits on Google. Looks like MS left Windows 7 users out in the cold when it comes to WMI diagnostics...

1 more replies
Answer Match 59.22%

I am looking for some kind of combined hardware/software diagnostic tool that can tell me what is causing my computer to crash. It crashes about once every 2 days, and freezes while I use it for periods of typically around 30 seconds each, in which the program stops responding.

I want to know if it's a hardware problem and I need a new computer or if it's a software problem and I need to un-install a few things

A:Diagnostic tool

Hello and welcome to TSF, JJFlame!

PLEASE, if you're going to post - post more information about both your hardware and your operating system, as it's very important.

Also, it would really help to tell us important events such; When do you get this error? When did it start? What programs are you running at the time? What program stops responding?

Go to this link and post the output files as attachments in your next post(s), Thank you.

19 more replies
Answer Match 58.8%

My SSD hyperX randomly makes a "tap" noise, equallient of that one found in old cd rooms when failing to read a cd, or right before it opens.
I ran diagnostics with ASO, and found

Disk Tools: KINGSTON SH103S3120G (120.0 GB)

ID Current Worst Threshold Data Status
(01) Raw Read Error Rate 100 100 50 0000002947A5 OK
(05) Reallocated Sector Count 100 100 3 000000000000 OK
(09) Power On Hours Count 0 0 0 BA0400000032 BAD
(0C) Power Cycle Count 100 100 0 00000000000F OK
(AB) Unknown attribute 0 0 0 000000000000 BAD
(AC) Unknown attribute 0 0 0 000000000000 BAD
(AE) Unknown attribute 0 0 0 000000000003 BAD
(B1) Unknown attribute 0 0 0 000000000001 BAD
(B5) Unknown attribute 0 0 0 000000000000 BAD
(B6) Unknown attribute 0 0 0 000000000000 BAD
(BB) Unknown attribute 100 100 0 000000000000 OK
(C2) Temperature 32 81 0 001400510020 OK
(C3) Hardware ECC Recovered 120 120 0 0000002947A5 OK
(C4) Reallocation Events Count 100 100 3 000000000000 OK
(C9) TA Counter Detected 120 120 0 0000002947A5 OK
(CC) Unknown attribute 120 120 0 0000002947A5 OK
(E6) Unknown attribute 100 100 0 000000000064 OK
(E7) Unknown attribute 100 100 10 000000000000 OK
(E9) Unknown attribute 0 0 0 000000000065 BAD
(EA) Unknown attribute 0 0 0 00000000007A BAD
(F1) Unknown attribute 0 0 0 00000000007A BAD
(F2) Unknown attribute 0 0 0 000000000046 BAD

Power On Time: 50
Health Status: Ok

"Health - BAD".

EDIT: Another thing is my computer "almost" crashes. It fre... Read more

A:Solved: Brand new SSD makes "tap" noise + "bad health" in diagnostic?

16 more replies
Answer Match 58.8%

I have a Logitech MX300 with wireless 3 button mouse.
The left, right and scroll wheel work fine, the center button doesn't seem to work at all.
I have the latest version of SetPoint and tried setting it up with different key mappings but to no avail.
I'm not even sure if it's working.

Is there any diagnostic tool that will show me when I push a button that it's being activated?

I first tried to get it to work in WOW(World of Warcraft) but no luck. I then realized it doesn't even seem to work outside the game. I mapped the button to be an 'X' and opened a text file. Pressing the button resulted in no action, no X's.

I'm running Win7 64bit.

Any ideas or info about a tool?


A:Is there a Mouse Diagnostic tool?

I have found that when one button stops working, it usually means that the mouse has gone bad. I think that Logitech warranty is 5 years, and when I sent them a message about a mouse limping like yours, then sent me a new one, without even returning the old one.

9 more replies
Answer Match 58.8%

Hello everyone.. Ran across this link

in another (GASP, CHOKE) forum and thought I'd post it here for review/ comments.

I used the download file to create a boot floppy which runs the diagnostic. You also have the option of burning it to a CD.

One advantage I see over other memory diagnostics I've used, is this one runs it's test sequence (a set of 8) continuously until you stop it. This allows one to run a repeateitive test sequence over an extended period of time (like over night) and have a better chance of detecting an intermittent fault.

Check it out

A:New Memory Diagnostic Tool

8 more replies
Answer Match 58.8%

my windows media play wont work it just freezes and i cant close it down,i cant play games i get a curser surrounded buy a black screen.

i run the dirextX diagnostic tool and get the following messages.

Dx Diag has detected their may have been a problem accessing the system information the last time this program was used. would u like to bypass the system information this time.
yes / no

i revieve the same messages for direct sound and direct music.
whats going on. can anyone help me please

A:directX Diagnostic tool

16 more replies
Answer Match 58.8%

Can a software firewall be used a diagnostic tool in check the security of a system ?

A:Can a firewall be used as a Diagnostic Tool ?

Not really that I know of but what are you trying to find out

the only think it can do if set correctly is warn you of anything attempting to go on the net

it won't tell you if it's good or bad just that it is connecting

2 more replies
Answer Match 58.8%


I've posted something that i've learned about this tool and i hope for a better solution cause my webcam has not working properly as usual. Please help me

Thank you

A:diagnostic tool solution

Please explain this:


1 more replies
Answer Match 58.8%

I'm resurrecting WDT for Win 10, it's been quite useful at Eightforums - but Win 10, especially with digital entitlement, has different needs.

I uploaded a beta at github for those that would like to test and give feedback in terms of what is required etc. The thing at EF was I was one of few interpreting the diagnostic report, so making the report itself more user friendly is one of the main things we need to sort out.
The current report is almost verbatim what Windows' licensingdiag.exe utility produces.

NB Office is phase 2 so that will not be a priority right now.

Releases · Superfly-Inc/Windows-Diagnostic-Tool · GitHub

PS It also needs a new name.

NB: It may hang on first use - if so close and restart... it's a known bug.

More replies
Answer Match 58.8%

I've been getting the BSOD for almost a month now. It's just at startup which usually leads to a couple restarts and then everything works perfectly fine. Sometimes my .exe's don't work, sometimes my USB ports aren't recognized, and sometimes it just flatout freezes. But again, after a couple restarts everything goes back to normal. Anyway, I'm trying this tool and hopefully it works!

Here's my event info:

- System

- Provider

[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}

EventID 41

Version 2

Level 1

Task 63

Opcode 0

Keywords 0x8000000000000002

- TimeCreated

[ SystemTime] 2013-09-28T18:43:45.507608800Z

EventRecordID 853163


- Execution

[ ProcessID] 4
[ ThreadID] 8

Channel System

Computer Fuzz-PC

- Security

[ UserID] S-1-5-18

- EventData

BugcheckCode 26
BugcheckParameter1 0x41790
BugcheckParameter2 0xfffffa8004b98040
BugcheckParameter3 0xffff
BugcheckParameter4 0x0
SleepInProgress false
PowerButtonTimestamp 0

A:SF Diagnostic Tool attempt

We have got a hint that you faced a stop 0x109 on 08/08/2013. No hint of any stop 0x26 as you stated.

The zip you uploaded does not contain any crash dump.

Follow it: Dump Files - Configure Windows to Create on BSOD
Go to Option Two, Point 2. Download the .reg file and merge it in registry by double clicking it.

Now wait for another BSOD. When it occurred, search the .dmp files manually in the default path: C:\Windows\Minidump or %SystemRoot%\Minidump. See if the crash dump is recorded or not (hopefully it will be recorded).Post it following the Blue Screen of Death (BSOD) Posting Instructions.

5 more replies
Answer Match 58.8%

OK I have windows vista and every time I try to run the memory diagnostic tool it always freezez at 8% overall and 16% on the first half of the test I run it on a restart and the next time I start up my computer any ideas why and it says no error detected as of yet

A:memory diagnostic tool

I don't know unless the CPU is overheating -- but try creating a Windows independent diagnostic using Memtest.

Beginners Guides: Diagnosing Bad Memory
Memtest86 - A Stand-alone Memory Diagnostic

>> And why are you testing the memory -- are you getting any BSODs or freezes otherwise?

1 more replies
Answer Match 58.8%

I have a Samsung SV 320 3n HD in my 2003 HP Pavilion a320n windows xp desktop and according to an old Samsung web page I found that the HD diagnostic scanner to use for this HD should be HUTIL. I have tried both the iso version on a CD and the .exe version on a floppy and I couldn't get either to run. They both get to the first screen and don't go further. All the Samsung computer stuff has been bought out by Seagate and there is no support for this old drive or even a download for HUTIL on the Seagate website.. Can someone recommend a HD diagnostic scanner that might run on my old machine? Right now, I can't get it to boot in normal or safe, can't do system restore, or go bsck to last known good config, but I can boot with standalone virus scanners and have run several different ones without finding anything serious. I really just now, want to find a HD diagnostic tool I can run and get a report of some kind on the condition of the HD

A:need hdd diagnostic tool for Samsung SV 120 3n HD

hi ,i found this download at majorgeeks .com just click on one of the download selection links

3 more replies
Answer Match 58.8%

does win 7's memory diagnostic tool always takes a long time from 21% to 22% on extended run? standard, short tests finish quickly i can run 2/3 tests in no time at all

A:memory diagnostic tool

it does on mine , i thought originally it had hung on me but it eventually moved on it does it everytime so im assuming that particular test takes a while

5 more replies
Answer Match 58.8%

I just purchased a GeForce graphics card with 128mb. I installed the new
driver but under DirectX Diagnostic tool under ?display? it says aprox total
memory n/a and under the ?main driver? it says tsirchnl.dll this is not the
driver I installed and it should say 128mb on total memory.

But under device manager it has the correct driver and shows the correct

I looked for DirectX under uninstall program but couldn?t find it. I thought
if I uninstalled it then reinstalled it would show the correct information.

Is this a problem with DirectX? Does anyone have an idea?

Please help


More replies
Answer Match 58.8%

I've experienced some strange events on my computer and I thought the first thing I'd do is run some disk diagnositc tools. I have five physical disks:
C: system/program disk
D: backup of C
E: data disk
F: backup of E
G: Spare disk ... using as 2nd backup of C

Since C & D are Western Digital devices, I downloaded one of their LifeGuard Diagnostics: DLGDIAG for Windows, and ran the "Extended Test" against C, D, and G. All passed. The control panel says that SMART status is not available -- I forgot how to turn that on (as far as I know, it should work with all five drives).

Any hints on a more demanding disk test that would not wipe the disk clean ... I do not want to have to reinstall my software because of the test. For what it is worth, I'm using Acronis True Image to make image copies of C to D and G.

Suggestions appreciated!

A:Need Disk Diagnostic Tool

The disk manufacturer's tests are, in my opinion, the right ones to use.

4 more replies
Answer Match 58.8%

Hello guys, can you help me please I need to know what this test do and what its mean:
PS: Sorry for my bad english. :)

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Answer Match 58.8%

In trying to diagnose a pesky problem with my computer I ran across a handy little tool from windows that checks your RAM modules for errors. You can find it at:

Hope it helps.

A:Windows RAM Diagnostic tool

theres another here

1 more replies
Answer Match 58.8%

Hey, does anyone know of any free system diagnostic tools that would help me find out if something on my computer isn't cooperating with another?

A:System Diagnostic Tool

8 more replies
Answer Match 58.8%

Hi. I have had my PC perfectly running since 2010. I have played all kind of video games with no problem with my GXT 580. Recently I hired and installer to add more ram to my PC and a SSD drive. He tried for a lot of time to install the additional ram and did some stuff on the bios with no avail. He then told me that he was going to leave the PC at that (with the original ram) and installed the SSD. Everything was great and I have been using my PC for almost 6 months without problems. The problems started last week when I decided to play again some video games. Whenever I was playing games (Planet Side 2 or GTAIV) then the infamous BSOD appeared. I think that if I never played any video games (since the new installation) I would have never experience the BSOD. I highly suspect of something the installer did. Please, please help me!! Thank you so very much!!!

A:Please, please help! SF Diagnostic Tool uploaded

Update your BIOS.

Versi?n y fecha de BIOS Award Software International, Inc. FB, 24/08/2010
Daemon Tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known BSOD causer. Uninstall Daemon Tools at first. Then download SPTD standalone installer from, and execute the downloaded file as guided below :
Double click to open it.
Click this button only:

If it is grayed out, as in the picture, there is no more SPTD in your system, and you just close the window.
Update your Samsung SSD's Firmware.

Update XBox USB wireless controllerdriver (must) from Software Downloads | Microsoft Hardware

Free up the startup.
Click on the Start button
Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
Select the “Startup” tab.
Deselect all items other than the antivirus.
Apply > OK
Accept then restart.
Let us know it the problem persists or not.

3 more replies
Answer Match 58.8%

I ran the Windows XP diagnostics tool and got an error message saying there is no diagnostic utility found...
what does this mean ?

A:Ran Dell Diagnostic Tool

Hello,If it is one thing that I have noticed from working on Dell computers, it is that most of them use the tools provided by Dell a little differently from model to model. Especially if your PC is a few years old. You may need to insert one of the disks that came with your PC, if you have one that is a couple of years old. The newer Dell's don't come with any of the disks unless you beg them, and pay $10.Most of the newer Dell's that have the diagnostics onboard, are generally accessed like this.1. Turn on (or restart) your computer.2. When the DELL? logo appears, press F12 immediately.3. When the boot device list appears, highlight Boot to Utility Partition and press Enter.4. When the Dell Diagnostics Main Menu appears, select the test you want to run.Hope this helps,nos

4 more replies
Answer Match 58.8%

When I type "dxdiag" in the run box in the start menu, the tool loads half way and then a notice appears saying that DirectX has to close. When I go back to run DXDT again I get a message when it is in the middle of loading asking me if I want to bypass DirectShow, and that there was an issue with DirectShow last time I loaded DXDT. Does anyone know why this is happening, what it means, or how to fix it? Any helpful response would be appreciated greatly.


-Windows Vista Home Premium (never used to have this problem with XP)

-Nvidia 8800GTX - Driver Date = 3/2/2007 Driver Version =

A:DirectX Diagnostic Tool..

Also, I am not sure if this problem is causing or at all related to the Steam games issue I am currently having when I start my Steam games and the main menu goes black...

6 more replies
Answer Match 58.8%

Running Win.XP Home version 2002 Service Pack 2
Have lost Diagnostic tool Hot fix (KB914440 )
When trying to re-install I get following message

(Failed to Migrate Dependent Packages Win Xp)
Running Rogers H.S. Internet Connection
Internet Explorer V. 6.0
Outlook Express

AMD Athlon (TM )XP 2400+ 1.49GHz
512 MB of RAM.
Any advice appreciated.

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Answer Match 57.96%

I was running the PC Diagnostic Tool and I got the error in 'Network' and flagged as FAIL.

I do not know how to fix or diagnose the issue.

Is this with the Network driver?


A:PC Diagnostic Tool says - Network fail

What?s the problem exactly?
Is there a particular reason to use the PC Diagnostic Tool?
Do you have any problems with LAN or WLAn?

1 more replies
Answer Match 57.96%

is there a merroy diagnostic tool in windows 8 and is so how do i use and if not can you recommend a merroy diagnostic tool that will work with windwos 8

A:Windows 8 merroy diagnostic tool

See picture:

Open it & follow the prompts.

2 more replies
Answer Match 57.96%

Greetings. I am having BSOD issues on a computer so I downloaded the SF diagnostic tool to gather the required crash info but it too fails. I right click to run as admin it launches correctly but when I hit Grab All it bombs telling me it cannot find the path \\desktop. It does this both on the computer I am having the BSOD on and my normal workstation.

Any advice?

A:BSOD and SF Diagnostic Tool Error

Try again. If needed, disable your antivirus and run the tool as admin.

3 more replies
Answer Match 57.96%

A disk diagnostics program pops up when I try to boot a Windows XP computer. I'm unable to use task manager and the program even pops up in safe mode preventing me from downloading a fix. Is there any way around this program without having to reinstall windows?


A:Disk diagnostic tool blocking everything

16 more replies
Answer Match 57.96%

hello. today using 100% of processor, 3 or 4 windows diagnostic tools pop out alone.
with the error that the group policy prevents from runing (i disabled all error reporting, performance tools, etc all that comes new with windows 7) with this error descriptions:
package ID: unknown
path: unknown
error code: 0x80070005
source: system
context: elevated.
this is my windows going insane???
UAC its turn off. i was piss off by the insane pop ups from changing a file name up to double click any program.
any solutions?
here a screenshot of the 2 issues that happened at the same time with a distance of like 15-30 seconds (its on spanish but above i translated the errors returned)
btw, this errors appeared like that. i did not run anything. was using adobe premiere pro cs5 exporting a movie on HD.

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Answer Match 57.96%

i got a friends laptop im trying to work on, its got no markings on it besides "Notebook" written on top the screen... i cant figure out who the manufacturer is and i gotta get some drivers for it, i cant more then 16 bit color mode and i cant get online so if anyone knows a good diagnostic tool for this please leme know, thanks...

A:diagnostic tool to check PC info

Hi see if any of these help.

3 more replies
Answer Match 57.96%


I recently purchased a Dell Studio 1747 laptop. However, it had numerous issues. I managed to get enough replacement parts for it to finally be fixed, however, I would like to test one of my old memory sticks in Windows 7 Memory Diagnostics to see which one is defective. I had 4 GB of RAM. Surely, both couldn't be, right? I think only one of them was defective. I want to test to see which stick it could be, simple enough, right?

Even simpler question. In the Windows 7 Memory Diagnostic Tool, what is the max amount of RAM it can scan? In Vista/XP it was 4 GB. Is it the same for the Windows 7 version? I am running a 64-bit OS. If not, shall I just remove one of the existing (good) sticks of RAM and replace it with the questionable one and run the test?

I've already ran the test on my new, freshly replaced RAM, which came back all-clear, so, I know any new errors should be attributed to the extra RAM I put in.


Necifix (Or TWISTEDBroly, this SN is old)

A:Windows 7 Memory Diagnostic Tool

Hi -

I would suggest running memtest86+ one stick at a time; alternate the slots

Memtest86+ -->

Burn ISO to VD with Imgburn -->

Regards. . .



4 more replies
Answer Match 57.96%

I ran my Driect X to test things out and got these messages.
" An error occurred while setting yourdisplay to 640X480 mode with 16 bit color (high color)."

"Your computer may not support this mode."

"This is not nessarily a problem, though some programs may not work without support for this mode."


"Test failed at step 39 (set display mode to 640X480X16)"
HRESULT= 0x80004001 (not implemented)"

"Test failed at step 8 crating 3D device"
HRESULT = 0X88760827 (error code)

"Test failed at step 8 creating 3D device" HRESULT = 0X8876086c (error code)

OS: XP Home

Processor: AMD Athon XP2400+,3DNOW,2.0GHz

Memory: 1008MB RAM

DirectX Ver.: DirectX 9.0c

Card name: Gigabyte RADEON 9200SE SERIES
Manufacturer: ATI Technologies Inc.
Chip type: RADEON 9200 SE AGP (0x5964)
Thank you for reading, and I hope your help.


A:DirectX Diagnostic Tool Errors

When the 'puter is powering up and the black screen scrolls through all the data,I get this maessage at the bottom.

"Hardware monitor found an error, enter power setup menu for details."
"Press F1 to continue."


1 more replies
Answer Match 57.96%

I have a Dell xps l502x with Windows 10. I had restored my computer and saved some files on my backup in the other partition. I tried to find the other partition and changed my startup Hard drive through command prompt. The computer reboot and started in the Dell Diagnostics. Now it wont let me exit and go back to windows. I try to exit and it will restart right back to diagnostics. I tried F12 (it wont give me the option for F8) and it doesnt give me the option to reset. I am stuck and i dont know what to do. Can someone help me get back to windows.

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Answer Match 57.96%


I have been downloading just about every diagnostic tool that I could find on Cnet, however none of them produce an error report that I can see so far. All the tools tell me what I have on my system, but what I want is a thorough analysis tool that will tell me what is wrong with my system. Does such a thing exist?

The problem I have is that my systems works ok, on a very basic level, like for tv streaming, internet and MS office. But not for anything that requires any degree of advanced graphics, even with old simple games.

I have no idea what is wrong and it is annoying because I cannot use my Steam account anymore!

Also, the fan on the graphics card goes nuts when do anything that requires it to work....

Any advice welcome!


A:diagnostic tool + error reporting

16 more replies
Answer Match 57.96%

I can perform a Standard test without any difficulty. However, when I tried to attempt an Extended test the process halted at about 10% of even the
first test. After about a quarter of an hour it was still at this point so I pressed Esc to cancel the test.
How long would this Extended test normally take ? Was I a little premature in stopping it ?

A:Windows Memory Diagnostic tool.

Your throughest testing would be memtest86.

Its a boot cd thats run startup and let run.
Memtest86+ - Advanced Memory Diagnostic Tool

Remeber its an iso that needs to be properly burnt.

5 more replies
Answer Match 57.96%

I'm trying to augment the HP USB 3-in-1 diagnostic tool, which also includes the ability to update the BIOS on any machine.  I've figured out that the .BIN file is the BIOS update file and to put it in the \Hewlett-Packard\BIOS\New folder to allow machines to be updated.  However, when I tried to update a HP EliteBook 8540w, it didn't work, giving me an error message of "Signature file not found." Since I'm able to update other HP systems (dc7800, EliteDesk 800 G1, ProDesk 600 G1, etc.) by putting just the .BIN file on the USB drive and selecting the update BIOS option from the BIOS, I figure it would also work using the HP 3-in-1 diagnostic tool.  Apparently, the 3-in-1 tool uses some form of CRC check to validate the BIOS file first.  The problem is, I don't know for which file the tool is looking, so I'm stuck. Does anyone know the file structure of the BIOS section of the 3-in-1 diagnostic tool?  I need to know what files need to be put in what locations in order for the BIOS update function to work correctly.  Any help which is provided is greatly appreciated. Thanks,Timothy

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Answer Match 57.96%

I ran the extended test overnight and this morning it had rebooted into Vista. The problem is that there are no results in the toolbar to be viewed as the tutorial said it should be. Where can I view the results of the memory test?

A:Memory Diagnostic Tool Problem

Which memory test, which tool, and which tutorial? I'm presuming that you're using the built in memory tester - and it should've given you a notice if it passed the test or if it found any problems. If you didn't get a message, then I'd suspect that the test terminated abnormally - so you'll have to run the test and see if you can get a message from it (or see when it terminates). This'll involve a lot of boring, staring at the screen - but I've found not evidence of a log file or results page that will be displayed.Here's a link to the BC tutorial on the memory test:

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Answer Match 57.96%

Is it possible? I'm running DirectX11 and my Tool says it's version 6.01.7600

A:Update DirectX Diagnostic Tool?

What's the problem? That's the version of Windows -6.01.7600. Build 7600 is the Windows 7 Final version. It's normal.

4 more replies
Answer Match 57.96% add the link

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Answer Match 57.96%

I have been having random BSOD every few days. I tried to install the SF diagnostic tool, but I keep receiving errors and the last time I got a BSOD and rebooted and it ran and BSOD at the end of it. I looked inside of the SF folder that it created and it is empty. Now when I run it it gives me errors:

See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.IO.IOException: Could not complete operation on some files and directories. See the Data property of the exception for more details.
at Microsoft.VisualBasic.FileIO.FileSystem.FxCopyOrMoveDirectory(CopyOrMove operation, String sourceDirectoryPath, String targetDirectoryPath, Boolean overwrite)
at Microsoft.VisualBasic.FileIO.FileSystem.CopyOrMoveDirectory(CopyOrMove operation, String sourceDirectoryName, String destinationDirectoryName, Boolean overwrite, UIOptionInternal showUI, UICancelOption onUserCancel)
at Microsoft.VisualBasic.MyServices.FileSystemProxy.CopyDirectory(String sourceDirectoryName, String destinationDirectoryName, Boolean overwrite)
at SF_Diagnostic_Tool.Form1.Button1_Click(Object sender, EventArgs e)
at System.Windows.Forms.Control.OnClick(EventArgs e)
at System.Windows.Forms.Button.OnClick(EventArgs e)
at System.Windows.Forms.Button.OnMouseUp(MouseEventArgs mevent)
at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
... Read more

A:BSOD while running SF Diagnostic tool

Search the .dmp files manually in the default path: C:\Windows\Minidump or %SystemRoot%\Minidump. Zip them and upload those.

Also upload your MSINFO32.nfo file.
Click on the start button
Type "msinfo32" (without quotes) in the search bar of the start menu, click the resulting link. It will open the System Information window.
File>Save. In the "File Name" filed, put "MSINFO32" (without Quote), give the save location to desktop, and click the "save" button.
Give the time for processing, it will save a .nfo file on your desktop.
Zip it, and upload it following the instruction.

9 more replies
Answer Match 57.96%

Got infected with this virus, which looks and acts just like what is described in the Hard Drive Diagnostic Uninstall Guide. On starting up, it starts going through its thing, but when I ctrl-alt-delete, Task Manager button was greyed out! I got it back by booting in safe mode with command prompt and then deleting this from the registry: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\System\DisableTskMgr

Now I can ctrl-alt-delete and stop the popups that the malware displays, but then I am just stuck in a blank, black safe mode screen with no taskbar. I can pull up a command prompt, but no idea what to do with it. I can get back into the task manager, but nothing is running in applications, and the list of processes doesn't mean anything to me.

I'm ready to make a log, but not sure how to get the log-making files onto the computer.
Thanks in advance.

A:Infected with Windows Diagnostic Tool

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.Please take note:If you have since resolved the original problem you were having, we would appreciate you letting us know. If you are unable to create a log because your computer cannot start up successfully please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
If you are unsure about any of these characteristics just post what you can and we will guide you.Please tell us if you have your original Windows CD/DVD available.If you are unable to perform the steps we have recommended please try one more time and if unsuccessful alert us of such and we will design an alternate means of obtaining the necessary information.If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review your topic an do their best to resolve your issues.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply'... Read more

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Answer Match 57.96%

I have a problem here. I am using Windows 7RC. Was having no probs with anything, just exploring this OS. I started windows memory diagnostic tool control panal. Now I cant get out of it. There is no response to esc=exit. Reboot=memory diagnostic tool. Try to boot in safe mode, it takes me straight to memory diagnostic tool. Tried to boot into the bios, it took me to memory diagnostic tool. Finally I uninstalled the two sticks of Kingston KVR800D2N5/1G, then reinstalled them hoping that would change things. Booted up, it went to memory diagnostic tool....I have no idea what is causing this. Any help would be appreciated here.
Oh, I use an Asus P5B-E motherboard.

A:memory diagnostic tool problem

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Answer Match 57.54%

Hey gang..... I am starting a new PC repair business and I need some advice and your comments on the best diagnostic tools for hardware that you have found. Any advice would be appreciated. I think compiling a list would be extremely helpful for many people. Are the open source tools too?


A:Hardware Diagnostic - The best - Most Useful

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Answer Match 57.54%

A rogue disk diagnostics program pops up when I try to boot a Windows XP computer. I'm unable to use task manager and the rogue program pops up in safe mode also preventing me from removing its registry entries or downloading a fix. Is there any way around this program without having to reinstall windows?

A:Rogue disk diagnostic tool blocking everything


Are you able to use the computer at all?

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Answer Match 57.54%

Hi All

Can anyone recommend a hard drive diagnostic
tool for Toshiba MK6465GSX.

Have done some research on this topic and from
my understanding, there is no tool released by the
manufacturer which actually works - the story is
that Toshiba tests come back as failed even if the drive
is OK.

I currently have no problem with my drive but am
interested to know in case of any future problem.
Therefore a solution is not urgent.

I also looked at DOS Seatools however it seems
that the DOS version can only be used on Seagate and
Maxtor drives.

So if anyone has any suggestion on a bootable diagnostic
tool for my make of drive please post.

Ty in advance for replies

A:Hard Drive Diagnostic Tool For Toshiba

I have used Hitachi drive fitness test. It seems to work with all brands of hard drives.
Not as good as a manufacturer's specific diagnostic, but good enough.

I have also heard that Hiren's Boot CD has a Toshiba diagnostic on it, but it is probably the same tool you used.

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Answer Match 57.54%

How exactly do I burn the windiag.iso file that mtinst.exe creates to CD? Do I simply use the "burn Iso File" option of my burning software [Nero 6]? Do I rename the file to remove the .iso extension, and then "burn Iso file", as in the instructions for creating slipstreamed installation cds? Do I need to use Nero's "create bootable CD" option and then burn the iso file?

Any advice on how best to use WMDT? MS suggests using the menu options to turn the CPU cache off and to run the "extended memory map" rather than the default standard map.

A:How to burn a windows memory diagnostic tool cd?

Various ways to transform .iso files to bootable CDs: How to successfully burn or write an ISO-image to cd or dvd -

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Answer Match 57.54%

I am running Windows Vista Ultimate 64 bit version on a new computer (30 days old). After experiencing several BSOD, I decided to run a memory diagnostic. However, every time I try to run Windows Memory Diagnostic Tool, it starts up to run it but then I get a screen saying it cannot be run because /boot/memtest.exe is missing or corrupted.

It was suggested by a helpful Microsoft tech from India that I should do a "in-place upgrade" however in following the instructions I got to the point where it asks whether I want to do a Upgrade Install and keep my files, programs, etc. or a Custom (advanced) Install but lose my files, programs, etc. The tech suggested I do the latter but I don't want to have to reinstall everything.

1. Any idea why my memtest.exe is not working?

2. What is the proper way to "rewrite" the OS (and presumably a function version of memtest.exe) onto my hard drive without losing all my data.

A:Missing Vista Memory Diagnostic Tool

The way to do this would be the In Place Upgrade.Why memtest.exe isn't working - most likely because it's either not there, or the path to it is incorrect.My suggestion tho', is to download a free, bootable memory testing utility and leave the system alone (if it's working properly otherwise). Here's a link to one that I use:

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Answer Match 57.54%

Hi, the Windows Dianostic Tool has just stopped working which might be down to a recent series of Windows Updates on the 9th Dec

Definition Update for Microsoft Security Essentials - KB2310138 (Definition 1.189.1735.0)
Update for Windows 7 for x64-based Systems (KB3004394)
Windows Malicious Software Removal Tool x64 - December 2014 (KB890830)
Security Update for Windows 7 for x64-based Systems (KB3013126)
Update for Windows 7 for x64-based Systems (KB3014406)
Cumulative Security Update for Internet Explorer 9 for Windows 7 for x64-based Systems (KB3008923)
Update for Windows 7 for x64-based Systems (KB3009736)
Update for Windows 7 for x64-based Systems (KB3006121)
Update for Windows 7 for x64-based Systems (KB3006625)
Update for Windows 7 for x64-based Systems (KB3013410)
Update for Microsoft Silverlight (KB3011970)
Definition Update for Microsoft Security Essentials - KB2310138 (Definition 1.189.1724.0)

I've also ran a SFC Scannow which tells me that Windows Resource Protection found corrupt files but was unable to fix some of them, see attachment for details

A:Windows Diagnostic Tool Error 0x800706F7

Update KB3004394 was the issue for me. Uninstall that and restart then attempt to use the diagnostic tool.

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Answer Match 57.54%


My Toshiba C660D has been suffering from BSOD. So I re-installed the OS, but after a week or so it is doing it again. It was slow booting/closing and then the Black Screen. I have installed a different HDD and the OS again and it is currently working, but I had another BSOD earlier today and it is slow to reboot. I have also changed the memory. Can anyone please help?

Many thanks in advance.


A:BSOD - SF Diagnostic Tool Info is attached.

Woooops! Here's the SF Tool report

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Answer Match 57.54%

So after upgrading to Windows 10 I did a clean install of Windows 10 and I noticed that when I tried to access the Hp Hardware Diagnostic (UEFI) tool, I was instead getting the Basic HP System Diagnostics which only provided  Memory Test and Hard Disk Check.So I checked some forums and learned that I may need to manually install it, so I downloaded the HP Hardware Diagnostic (UEFI) file and tried installing it but I got an error message saying "A later version of 'HP PC Hardware Diagnostics UEFI' is already installed on this machine. The setup cannot continue."Please help me fix this.

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Answer Match 57.54%

Well, I have dealt with viruses in the past, even the tough ones that had to be removed manually. But this one definitely has been frustrating. I cannot seem to get rid of it, I've hunted down using a few tools and still have had no success. Anti-Virus programs are not picking it up. Now for the most part I'm stopping it from using up my CPU and blocked it from downloading and wasting my bandwidth, but I want to be rid of it. The file executable is named stdrt.exe, it creates a file folder, within Windows/temp, generating a letter/number combo title. I have tried to delete registry keys that referred to the stdrt.exe file and have removed the temp file and killed the stdrt.exe process numerous times with no success. So, I'm posting here today hoping I can receive some help on this matter.

A:Windows Media Diagnostic Tool - stdrt.exe

Hello,And welcome to, before we can assist you with your question of: Am I infected? You will need to perform the following tasks and post the logs of each if you can. If you have performed any of the scans below post the logs for those scans, and then perform the ones you have not done.Please download and run Security Check from HERE, and save it to your Desktop. * Double-click SecurityCheck.exe * Follow the onscreen instructions inside of the black box. * A Notepad document should open automatically called checkup.txt; please post the contents of that document.Malwarebytes Anti-MalwareNOTEMalwarebytes is now offering a free trial of their program, if you want to accept it you will need to enter some billing information, so that at the end of the trial you would be charged the cost of the product. Please decline this offer, if you are unable to provide billing information. If you want to try it out, then provide the billing information.Please download Malwarebytes Anti-Malware and save it to your desktop.Download Link 1Download Link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.
For instructions with screensho... Read more

5 more replies
Answer Match 57.54%

Hi all ..

I just built my own pc 2 weeks ago.Everything is new :

OS Windows 7 Ultimate 32
CPU AMD x6 1090t
Motherboard ASUS M4A89GTD PRO
Memory BALASTIX 4 GB ddr3 1333mhz
Graphics Card onboard HD 4290
Sound Card onboard
Monitor(s) Displays DEll
PSU 650W
Hard Drives seagate 500gb

I have to say that i only encountered BSOD only when I run the ASUS diagnostic tool which initially whenever I run it i got this error (included two here)

Problem Event Name: BlueScreen
OS Version: 6.1.7600.
Locale ID: 2057

Additional information about the problem:
BCCode: 1000007f
BCP1: 00000008
BCP2: 8E7A5750
BCP3: 00000000
BCP4: 00000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.
Locale ID: 2057

Additional information about the problem:
BCCode: 1000007f
BCP1: 00000008
BCP2: 8E76F750
BCP3: 00000000
BCP4: 00000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that he... Read more

A:BSOD New system +ASus Diagnostic tool

Quote: Originally Posted by scorpion100

Hi all ..

I just built my own pc 2 weeks ago.Everything is new :

AMD x6 1090t ,Asus motherboard,memory balistix 4gb ddr3 ,650 PSU ,and seagate hard disk...

I have to say that i only encountered BSOD only when I run the ASUS diagnostic tool which initially whenever I run it i got this errorincluded two here)

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.
Locale ID: 2057

Additional information about the problem:
BCCode: 1000007f
BCP1: 00000008
BCP2: 8E7A5750
BCP3: 00000000
BCP4: 00000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.
Locale ID: 2057

Additional information about the problem:
BCCode: 1000007f
BCP1: 00000008
BCP2: 8E76F750
BCP3: 00000000
BCP4: 00000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Users... Read more

4 more replies
Answer Match 57.54%

I scheduled windows to check for memory problems. Then when i restarted windows it was stuck in a loop of checking memory problems. It didnt find any problems. When the test finishes it just starts over. And if i hit exit it just restarts the test. Restarting my computer doesnt help. And i tried pressing F8 to go to safe mode but it wont open it just goes straight to wmd. I found this online which said it would stop it:

The fix should be done on the command line by launching a command prompt as administrator...

bcdedit.exe /bootsequence {current}


bcdedit.exe /default {current}

But i cant get to command prompt. Also i put my windows disk in that came with my asus computer and i cant access command prompt threw there either. It doesnt even give me the option to repair windows. Just restore. I think if i could make a boot disk to load command prompt i might be able to fix my promble. So if anybody knows how to fix this i would greatly appreciate it. Also restore is NOT an option.

A:Windows memory diagnostic tool loop?

some1 please bleep reply

1 more replies
Answer Match 57.54%


The SF Diagnostic Tool couldn?t create the file I guess that you announced would end up at my desktop as expected. The file that you suggest me to compress and deliver as an attachment either were invisible or failed to be created by the SF Diagnostic Tool. If you have any comments of how or why it won?t end up as expected I would be glad to hear suggestions and ideas of how I can fix this as well.

I don?t know if it was a good alternative but I decided to pick up the separate files during the process of the SF Diagnostic Tool one by one and then compress and send them to you in a zip-file. I hope this will work as well and gives a hint of what it is that causes my BSOD.

(I have noticed that BSOD in 90% of the time occurs when I start a render process with Lightwave 3D 9.6 and that it most of the time happens after 20-25 frames. The other times BSOD appears hasn?t got any special connection to any software process that I am aware of.)

Regards, Jack

A:When BSOD and SF Diagnostic Tool doesn“t match!

It appears that you have overclock'd your CPU
CPUID: "Intel(R) Core(TM) i7-3820 CPU @ 3.60GHz"
MaxSpeed: 3600
CurrentSpeed: 4549
Please remove any overclock / over-volting applied to the system.
If the problem persists I'll be happy to help .

9 more replies
Answer Match 57.54%

Good Morning,

This SF Diagnostic tool is very useful, but failed to copy the .dmp file from the workstation with the issue. At first I thought that it could have been because I was running the tool remotely, so I proceeded to ask a person in the office to run it for me and we got the same outcome. SF Tool failed to copy the .dmp file. I found this strange so I went ahead and ran it on my own work laptop running windows 7 pro 64 and it completed as expected. Any ideas why this is failing? I have attached the .zip file to see where to go from here...

A:SF Diagnostic Tool fails to copy .dmp file

Make sure you are running the program from an Administrator account. You may also try right-clicking on it and selecting "Run as Administrator".

9 more replies
Answer Match 57.54%

I wasn't sure whether to put this in the hardware forum so forgive me and please move if appropriate!

I purchased 4GB of RAm a few mnths ago and also got a copy of Vista HP64. From the get go I had all sort of issues in Vista - games would not run, the OS seemed to crash a lot, would get messages like MS Outlooks data file was not closed properly. Windows defender would crash all the time.Tried about 15 different nVidia drivers... gave up. I tried 3 different HDDs too.

So anyway I moved back to XP because I assumed it was simply Vista.

This week I downloaded Win7RC1!! I'd heard nothing but greta things on podcasts, in forums etc. So i installed.

From the start I've had again defender crashing, "windows logon" errors, action centre shows me a LOT of errors that it's detetced and fixed. I get a few "explorer has stopped working" errors too. UGH! Games do not work - they freeze either on loading or after 30 seconds or so of gaming. I've had 4 or so BSODs which I had heard were basically unheard of in Win7! They were of varying variety.

All these erros in 3 days worth of running Win7? Seems a lot.... and errors on core components of Win7 too.

I ran Memtest86 and both my 2gb modules passsed multiple runs. I figured the RAM was ok. I swapped in a different graphics card, still the same problems. I went to the drastic measures of buying a new MB - figured... Read more

A:Help - RAM Diagnostic Tool and General Win7 Problems

Try running with just the good module inserted. That'll (most likely) tell you if it's the RAM or not.

Memory tests are software assessments of the bits being sent through the RAM - so there's lot's of other things that can cause errors. If you're curious, read the documentation that comes with MemTest.

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Answer Match 57.54%

Running win XP. Hard drive max space is 300gigs. Deleted old photos and videos now at 250 gigs.

Is there a diagnostic tool I can run to figure out what folders and files are taking up all this space?

A:Hard Drive Space Diagnostic Tool?

Try WinDirStat, it's a good freeware drive space manager. It'll help you find the space hogs.

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Answer Match 57.54%


This is a new Diagnostic Tool i did my self that will put all the files in one directory.
Its like the SF Diagnostic Tool but this one i tested is working without any exceptions or errors.

You can download the tool here:

If there is any problem tell me here please and i also added a button called: Send Email
In case there is any problem with my program this button will be activated and then clicking on it will send an email to me with a text file that will describe the problem.

But so far i tested the program on win8 win7 winxp and vista and its working.

Next step and the last one will be a new button called Zip Files clicking on him will make automatic zip file of all the files ready to upload to the forum.

A:Diagnostic Tool i just made that will put all files in one directory

This sounds good. Will try and see how it works.

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Answer Match 57.54%

A rogue disk diagnostics program pops up when I try to boot a Windows XP computer. I'm unable to use task manager and the rogue program pops up in safe mode also preventing me from removing its registry entries or downloading a fix. Is there any way around this program without having to reinstall windows?

A:Rogue disk diagnostic tool blocking everything

Hello, Welcome to TSF.
I'm nasdaq and will be helping you.

You may wish to Subscribe to this thread (Thread Tools > Subscribe to this thread) so that you are notified when you receive a reply.

Please read these instructions carefully and then print out or copy this page to Notepad in order to assist you when carrying out the fix. You should not have any open browsers or live internet connections when you are following the procedures below.

Note that the fix may take several posts. Please continue to respond to my instructions until I confirm that your logs are clean. Remember that although your symptoms may vanish, this does NOT mean that your system is clean.

If there is anything you don't understand, please ask BEFORE proceeding with the fixes.

Please ensure that you follow the instructions in the order I have them listed.

Please do not install or uninstall any programes, or run any other scanners or software, unless I specifically ask you to do so. Also please copy and paste logs into the thread, rather than add them as attachments.

Please download to a flash drive of CD following tool to help allow other programs to run. (courtesy of
Copy the file to the desktop of the infected computeer and run it.
There are 3 different versions. If one of them won't run then download and try to run the other one.
Vista and Win7 users need to right click and choose Run as Admin
You only need to get one of them to run, not all of... Read more

8 more replies
Answer Match 57.54%

I used the memory diagnostic tool on Vista, select the option to check right away. and my screen went blank, actually 2 tone, and I am unable to restart windows. I have no mouse and cannot see anything but a 2 tone screen 3/4 blue and 1/4 white, colors sometimes change.

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Answer Match 57.54%

I tried to run SF diagnostic tool first on MSINFO 32 I received Access Denied message then for rest another error message have attached images in zip fle please help

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Answer Match 56.7%


Can anyone recommend a hard drive diagnostic tool for Drive Model: WDC WD5000AADS-00S9B0
I am having this constant freeze and BSOD, i already posted a thread related to that expert suggested me to run hard drive diagnostic. If anyone has any suggestion on a bootable diagnostic tool would be really helpful

A:Hard Drive Diagnostic Tool For WDC WD5000AADS-00S9B0

i got it

1 more replies
Answer Match 56.7%

I know this question has been asked in the past but I never found answers, just more questions. I hope this will provide someone enough info so they can shed some light on this.

I ran the MdSched.exe file just to test my laptop's RAM (for grins really) and now that I have, MdRes shows up in the system tray. It doesn't consume much memory. I can stop it. But it bugs me that it is there and nowhere can I find out why it appears or how to prevent it from doing so. Startup, HKLM_Run, HKU_Run are where one would normally check for startup processes. It doesn't seem to be a service either. It's not in MSCONFIG and can't run Defender (Vista issue?). I rebooted, shut down and removed my hibernation file and created it anew. I searched in the System Event Log and the only reference was when I initiated MdSched. I am including that.


The process C:\Windows\System32\MdSched.exe (DRDOS-PC) has initiated the
restart of computer DRDOS-PC on behalf of user DrDOS-PC\DrDOS for the following
reason: Hardware: Maintenance (Planned)

Here is a more detailed version:

Log Name: System

Source: USER32

Date: 7/11/2011 5:21:57 PM

Event ID: 1074

Task Category: None

Level: Information

Keywords: Classic


Computer: DrDOS-PC


The process C:\Windows\System32\MdSched.exe (DRDOS-PC) has initiated the
restart of computer DRDOS-PC on behalf of user DrDOS-PC\DrDOS fo... Read more

A:Memory Diagnostic Tool (MDRes) keeps launching on boot up

I gave an aswer which was simple and easy, but then read your post again and saw that your deleted your restore points. This is never suggested. The small space saved does not warrant their removal due to situations, just like this.
Did you try to go to search, notification area, and then untick the service if listed.
In lieu of using a method that would have worked, try this and SFC command.
System Files - SFC Command
Just a wild guess, but if you go to search and type "turn windows features on", if it is there you can untick it.
You could try downloading Winpatrol, the startup items seem to be in more detail than msconfig and you may be able to turn it off from there if it shows.
You can try Process Explorer ( not necessary to download, you can just run it from the site) and see if the process can be killed with that software.

Defender cant be run if you have Microsoft Security Essentials as your AV.


4 more replies
Answer Match 56.7%

While working through the BSOD Posting Instructions, I am finding Option 1 - Step 2's download of the SF Diagnostic Tool is halted by my AVG software as Adware is suspected. How do you suggest I proceed so I can upload the needed file regarding my Kernel Security Check Failure?

A:SF Diagnostic Tool in BSOD Posting Instructions - Adware?

Disable your antivirus, then download the SFDiagnostic tool

5 more replies
Answer Match 56.7%

I have bought a new PC for my wife without OS. It is an Acer N2120G supplied only with FreeDOS on the HD. I have installed Win 7 Pro via a USB flash drive, using the Windows DVD/USB tool from the install DVD without any great difficulty.
Everything works but once she started using it she gets crashes about once a day. I tried it myself and get the same problem. At present there isn't anything elaborate installed. Mainly it will be used for browsing and emails and a few of the built in card games.

She had to stop using it so I could check it all. I started with simple checks like PW and SFC and they looked fine. I went back to the AMD website and their auto detect told me that I had all the up to date drivers.
Just to be safe, I updated all the drivers from the supplied driver CD. I was especially cautious about the graphics card as I know that can be very sensitive! But the crashes still occurred - maybe after 6 hours - maybe after 6 minutes

I also wiped the 5GB partition used for FreeDOS and set it as an unallocated, empty, space as we will never need the full 500GB on the HD.
A couple of days ago I set the PC to run the Memory Diagnostic from Administrative Tools. Just the standard shutdown and run option. (I had already tried a WinDiag CD that I have had for years and that didn't show any problems, but I know it was designed before 4GB RAM was allowable. So I thought it best to try again with the up to date tool.)

The result of the test was just a reboot without any... Read more

A:Windows Memory Diagnostic Tool stops at 88% complete

Use the RAM - Test with Memtest86+.

I'd also scan with Malwarebytes, SFC, establish a Clean Boot, and the rest of the steps from Troubleshooting Steps for Windows 7

Compare the install you did with the perfect install compiled in Clean Reinstall Windows 7. It's always best to delete all partitions during reinstall or if there was a foreign boot agent on the drive as in FreeDOS then I'd wipe it first with Diskpart Clean Command lest that boot code remain on the disk.

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Answer Match 56.7%

Hi, I'm new on these forums and this is my first post. Nice to meet you all.

Anyway, I have windows Vista Business and it's my first time switching from Windows XP. I explored most of the OS already and tried out the new features. Here's my problem:

I ran Windows Memory Diagnostic Tool 5 days ago, for the first time. I hit "run diagnostic check on the next reboot" and it scheduled a diagnostic memory check for me.

I know i don't have memory problems but i ran the test anyway. It came back with no errors in my memory. Now I log back into windows after it self-restarts and it tells me that no errors were found. Now all is good, except now every time i reboot, the memory diagnostic tool runs, checking my memory.... it takes 8 minutes if I don't cancel the test myself and it's getting annoying.

Is there anyway to stop this thing from running every time i boot up? The diagnostic test runs after the P.O.S.T. and before Vista begins to load.

here are my machine specs:
Lenovo T61 laptop
Intel Core2Duo 2.4ghz T7700
Nvidia 140m
2gb RAM and 1gb turbocache

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Answer Match 56.7%

I've been getting random BSOD. It doesn't seem to be connected to any one program or situation but usually happens when i'm playing games. I built this computer myself:
Asus Sabertooth Z77 MB
Intel i5 3.4Gh
NVidea GTX 560 GPU
8 Gb Ram

I have attached my zip folder for the SF Diagnostic Tool as instructed by a couple other threads on this site.

I don't know if it's related to the BSOD but i also just recently have had games randomly crash on me as well. Starcraft II, League of Legends, Dead Space 1 and 2.
This has all just started happening in the last week. I have had no such problems before then.

I'm sorry if i'm leaving out an important piece of information. Please tell me what you need from my end, and thank you very much for helping me out.

A:Random BSOD, SF Diagnostic tool zip file attached.

Welcome aboard, brook4.

Your crash dumps indicate memory corruption mainly, with mostly a bugcheck 1A.

Bugcheck 1A may occur for a corrupted device driver, too. So, before blaming the RAMs, we want to make it sure that it is not any driver that is causing the crashes. In such a situation, it is better to enable Driver Verifier to monitor the drivers.

Driver Verifier - Enable and Disable

Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

Let us know the results, with the subsequent crash dumps, if any.

Depending on this, we will decide our next step.

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Answer Match 56.7%

Hi Team,

Memory Diagnostic Tool keeps launching on boot up windows 7. How to stop it. I daily kill the process from task manager. I try to search in internet but no result. Is it a bug? Kindly provide a solution.


A:Memory Diagnostic Tool keeps launching on boot up windows 7

Find out for sure by testing your RAM with memtest 86 for 5-6 passes or overnight to stress it. RAM - Test with Memtest86+

You are testing both the RAM and the slots here. I would also remove the RAM and examine the slots for debris, which is a good time to thoroughly blow out the dust in your PC.

If this doesnt' solve the error message then run SFC -SCANNOW Command .

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Answer Match 56.7%

Bootable, in-Windows, any would do =).


A:Best (free) Hard Drive Diagnostic Tool for Windows 7

I have not tried this program yet, but it was featured on Lifehacker, so it caught my eye.
Windows Surface Scanner Freeware Data Recovery Utility

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Answer Match 56.7%

Diagnostic Report (1.9.0027.0):
Windows Validation Data-->

Validation Code: 0x8004FE22
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-YG69F-9M66D-PMJBM
Windows Product Key Hash: /kehptF9HHVxM5d8dUnqgcfndXw=
Windows Product ID: 00426-OEM-8992662-00497
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7600.2.00010100.0.0.001
ID: {0CAB3D47-E49C-4459-8ACC-8D068C254D59}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7600.win7_gdr.100226-1909
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 100 Genuine
Microsoft Office Enterprise 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237... Read more

A:microsoft genuine advantage diagnostic tool report

The installation is counterfeit. Where did you get it from?

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Answer Match 56.7%

Hello all. I'm currently talking to you from Safe Mode in Windows 7 32 bit.

I've been running Windows 7 for quite some time now and I haven't run across any hiccups like with the previous versions of Windows... until now.
I recently bought a copy of Star Craft 2 from Gamestop. Doing this allows you to be in the beta program... so I figured "Oh, good stuff".

I tried to patch the program and I received an error during the patch process. To make a long story short, Blizzard informed me that I should run the Windows 7 memory diagnostic tool to make sure that my RAM wasn't at fault, using the extended test. I figured "Ok, no problem".

I ran the tool, selected "Save work and restart the system".

The tool loads up and starts to run with 1 pass with a "basic" check. I realized after about 10 minutes into the check that I could hit F10 and change the options. I hit F10, changed the test to Extended and hit continue. The screen refreshed VERY slowly with the updated changes, except the progress went from 10% complete to look like "_%" for every spot that could have a % at it.

I thought that was odd, so I hit the Exit button.

The system rebooted.

The system started to hang at the BIOS POST screen a little longer that it usually does... normally it only stays there about 2-3 seconds... it now stays there for around 10-15 seconds.

The Windows 7 logo starts to load and then freezes half way through loading graphic. The system han... Read more

A:Windows 7 Memory Diagnostic Tool Crashed My System

I don't know much but if it was that bad I know I would just make a fresh install of Windows, erasing the partition, making a new and cleaning it.

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Answer Match 56.7%

My laptop (HP Pavilion dv2000) running Vista Premium SP2 has started running really slowly recently and I've been trying to find out why. One of the steps I've taken in trying to detect the issue is running Windows Memory Diagnostic Tool at startup. I ran this test successfully in the Basic Mode which includes MATS+, INVS, and SCHCHR, and when I say successful, I just mean that I don't see any results but the test completed. I tried running the test twice in Standard mode (same tests as basic + LRAND, Stride6, CHCKR3, WMATS+ and WINVC) and my computer powers off abruptly each time before the test even reaches 5% completion in the first run.

A:Windows Memory Diagnostic Tool Powers Off My Laptop

If the computer powers off during the test, try this free memory test: (read the details at the link)

If it still shuts off, then you've got a hardware problem. Blow out the vents with canned air (DO NOT use an air compressor or vacuum cleaner - it'll cause damage) and ensure that the fan is working.

Beyond that, it's gonna require taking the case apart.

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Answer Match 56.7%

this is the problem..upload the diagnostic

A:Problem with BSOD after screensaver, diagnostic tool uploaded


Reports indicate a possible issue with the windows installation. Please post this report before we begin:Windows Genuine and Activation Issue Posting Instructions

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Answer Match 56.7%

Hello , I am writing to you from my friends computer.

I am running windows 7 for long time and I havent came accross this yet , so this is what happend in shorter version :

I was using my computer when the screen just went black. I just tought to myself its probably something wrong with my memory so i ran the Memory Diagnostic Tool ,I picked the first choice that it recommended "Save work and restart the system".

The computer restarted , and the tool started to work after 15-20 minutes it was nearly done 90 somthing % , i just went down stairs to get a drink and when i came backed upstairs i realised that the scanning is at 8% again , I tought maybe thats how it works , scans 2-3 times , i lefted the computer working over the night when i waken up the tool was still working , went to work , came backed and the tool was still working , i just said to myself this has to be wrong , i unpluged the pc left it over the night. Turned it on , the diagnostic tool started itself again , The scan was neraly over when just again i realised that this think goes in infinity. I pressed the " Esc" button as it said to finish but when i press the button the scan just resets and goes from 0% again

It doesnt want to let me run safe mode or anything else , only go to bios set up.

I would really appreciate if you could help me guys, bye

A:Windows 7 Memory Diagnostic Tool Huge problem

The Memory test repeats itself unless it encounters an error if you want to set it to run a certain number of times press F1 and enter a number (1-99). You can also pick what type of test you want to run and whether it is buffered or unbuffered.

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Answer Match 56.7%

My older win2k machine is making clicking noises, I'm not sure ifits the power supply, a drive or mobo. It sounds like it wants to shut down and then keeps going. One time all the icons disappeared and only the mouse arrow was on the screen.

Do I have to trouble shoot this the old fashioned way or is there a diagnostics that can detect a specific problem ?


A:Hardware diagnostic program ?

Howdy Bruce I....

Go here and download the diagnostics for your hard drive, create the boot disk for the hard drive, and boot to it, and run the non distructive tests...

The clicking and problems do sound to me like it is the hard drive...

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Answer Match 56.7%

I am looking for a bootable hardware diagnostic tool to use in our service department (10 techs). It needs to be bootable and work without the need of an O/S and be able to test multiple systems concurrently.

Unfortunately google hasn't been much help yet. Lots of freeware tools like tuneup, malware and O/S based tools. These are not the tools we look for. We want to save time by using quick and powerful pc diagnostics.

The only thing I came acros is this interesting small network tool quick cast.

1. Does one of the tech guys here have experience with this tool?
2. Do you know if there are other tools available for professional use?

Recommendations will be appreciated.

A:Hardware Diagnostic Tools

i use the ultimate boot cd


has quite a few test applications on

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Answer Match 56.7%

My computer won't boot up at all. I formatted the hard drive, using a program that boots from a CD-ROM, and then I tried to reinstall Windows XP, but it still does not work. Even after disconnecting all of the hardware that I can, the Windows XP installation fails.

I must have a hardware problem somewhere in the computer. I would like to find some hardware-diagnostic software that can be put on a CD disk, so that I can boot from the CD and run the software. I have not been able to find anything like that. Can anyone recommend some hardware-diagnostic software that I can run from a bootable CD?

Thank you !!!


A:Hardware Diagnostic Software That Can Run From A CD

Bump, please. I am looking for a similar software that could verify the integrity of a drive by booting the program from the CD or some other method. I have heard of SpinRite before, but I would like to hear some feedback on how well it works before I fork out the money they are asking for it. Anyone have any experiences with SpinRite or other HDD testing software. Thanks in advance for any help/ideas!

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Answer Match 56.7%

Hello there,

Over the last few days I have been getting these blue screens with a message about checking my RAM for errors. The screen disappears before I can properly digest the information.

I am under the impression that I need to somehow check the physical status of my RAM in my machine.

Can anyone recommend any reliable diagnosis software for checking my RAM...?

Any help would be most appreciated.



A:Hardware Diagnostic Software

Hi Steve,

First Have you installed new RAM. If yes has this screen only happened when the new RAM was put in?


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Answer Match 56.7%

I sometimes spend a long time diagnosing certain faults on a PC/Laptop. Is it RAM, HDD, Mobo etc etc, until I pin down the exact faulty piece of a computer. I have been looking into diagnostic kits to try and save me some time, They seem to vary in price from £30-£1500. They all claim to be able to diagnose the exact hardware fault of a PC or laptop. My questions are, does anyone have any experience of these kits, if so do they actually work? And can anyone recommend a particular brand/model?

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Answer Match 56.7%

ok, Im thinking about possible starting my own little repair business. I know what im doing, but are there any specialized tools that are common use for troubleshooting hardware problems, It would be nice to not have to have 50 different spare parts around to check for working parts or not???

A:hardware diagnostic tools Jazz

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Answer Match 56.7%

i'm using hp pavilion ze4900 (almost 3 years old). lately during my work i get a blue screen for a second, and the computer restarts itself. later i get a message that the computer has recovered from a serious error (and if i'd like to report it).
actually lately it happens also when I just leave my computer on at night (in the morning i get the "serious error" message)

since i can't read the blue screen (it disappear too quickly), i suspect it's either a problem with my drivers or a hardware failure.

is there a program i can diagnose my hardware with? i used to test my hardware with Smith Micro's CheckIt, but as far as i know they can only diagnose with floppy (which i don't have on my laptop).

so which is the best hardware diagnostic tool available? (i don't mind how expansive it is)

is there a way to see what was written on the blue screen?

many thanks!


A:hardware diagnostic tools

Hi, Have a look here, lots of useful stuff.

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