Tech Problem Aggregator

Overlay/repair/in place upgrade - no "upgrade" option

Q: Overlay/repair/in place upgrade - no "upgrade" option

Interesting issue. Have a Win7 x64 ultimate oem box, lost the original key, replaced motherboard, cpu, bought a retail copy and key, used the key to activate to get the nag screens without using a program to circumvent. This was a couple years ago.


I can't do an in place upgrade/repair. The option for "upgrade" never shows up. It will allow me to install on any of my hdd or in a new folder on my ssd. The system as a whole is usable and has no major issue that I can see other than this one. It may also be notable that the installation DOES NOT check for updates before moving on to the license agreement and partition check.

It will not upgrade to 10, either. It gets as far as setting up temporary files then crashes to the desktop. The reason behind the 7 reinstallation was to correct any issues with the OS that may be causing the 10 installation issue.

Any ideas? I've done the basics, malware free, chkdsk, my checksur log is pretty f-ed up for windows updates. I'm thinking that's probably not the cause, however.

A: Overlay/repair/in place upgrade - no "upgrade" option

Hello fxdmusic Welcome to the Seven Forums! No upgrade to repair option?

Well I won't recommend a repair of the present installation but seeing a fresh copy of 7 go on and grabbing SP1 required if you are planning to move onto to W10! Presently I have a working dual boot of both 7 and 10 across two separate hard drives where the second first seeing a clone of the previous 7 host drive now set as the second in 10's BCD boot order had failed on the spot to see the upgrade go on! What?

Following the failed first few attempts where the clone was thought to be the problem preventing the upgrade from completion when just after the first restart once the setup files had been copied to the drive from the usb installation key the Media Creation tool first used and later a 3rd party program for seeing another iso single not combination 32/64bit for 10 Pro that went onto a 16gb flash drive but seeing both 32bit and 64bit downloads the 32bit for a planned VM project later it wasn't either usb key or the second fresh install of 7 to the second drive.

But?! it was discovered that two storage and backup drives were what were seeing the newer version's boot files and temporary set up folders placed on them! Do you have any other hard drives internal or external plugged in while trying to upgrade? Unplug those before trying again!

Before I ended up taking a good look at the clean install guide seen at Ten Forums one of the other sites seen at Windows 10 Tutorials[2]=Installation%20and%20Setup where you will find a list of guides there for clean install, upgrade install, how to download and save 10 as an ISO image file, how to make up the usb key, etc. I had even tried seeing the upgrade go over the host drive's original 7 installation there but glad it failed before realizing having any non OS drives plugged during the upgrade or clean install process was a disaster in the making!

One other recommendation for you would be to get over to TF there for additional help as well as review of the guides since that forum is intended for 10 support. I think you will find that a good number of people have found themselves in familiar circumstances when trying to get 10 to go on!

5 more replies
Answer Match 80.1%


This will be my first post on this forum.

A couple of weeks ago I bought a Toshiba SATELLITE CL10-B-103 for my son. This CL10-B-103 had Windows 8.1 installed. This evening I planned to do the installation of the Windows 10 Upgrade because Windows 8.1 announced it was ready for the upgrade.

The proces went slowly but smooth and with no issue until now...... Since the laptop is equipped with only a 32 GB HD the upgrade proces informed I had to stick in a USB Stick. After this the proces continued smoothly but slowly, but that was no issue because I had the whole evening. However after the first restart of the system when it was at about 60 or 66% of the installation proces this error message showed: place the external storage and press OK. This is very strange since the USB stick was not removed at all and was still in the system. The more strange it is, is that both the OK-button as the Cancel-button are not selectable. Not via the touchpad and not via a Tab or an Enter.

Some online Windows 10 community post mentions that via the BIOS the system should be booted from this USB Stick. I have tried to restart the system with DEL, F2 or F8 but I could not get into the BIOS and was not able to change the boot sequence.

After each 'restart' the same error message appears. It does not matter whether the USB stick is in it or not.

So, my conclusion is my CL10-B-103 is hanging/is in a loop. I do not know how to proceed.

Please, I really can use some help.

Many thanks in... Read more

A:Windows 10 Upgrade hangs on "place the external storage and press OK"

Since it seems I cannot modify/change a post I reply to my own post now.....

The issue seemed to be solved. When I was able to use the touchpad I could push the butten OK and the upgrade proceeds now.

1 more replies
Answer Match 80.1%

Hi there!
First of all thanks for the great toturial and the forum.

I tried to do the in-place upgrade from Windows 10 (build 1607) in order to "repair" my system (there are some quirks I want to get rid off) using a freshly created USB (as per description), but it fails with the message "make sure that there is enough disk space available in your PC" (rough translation from german; see attached screenshot) without any further information.

It then automatically cycles back to the question on how to install (i.e. with keeping data and apps or without) and then back into the above mentioned error message.

This is what I already tried or made sure of prerequisites needed:
I have made sure that there is definitely enough disk space available.My C: partition (where windows resides on) is 106 GB large and has currently over 58 GB of free space available.The system partition that is supposed to be 350 MB is still 350 MB (I read something about this potentially being reduced to 100 MB by other tools ...).I have deinstalled the Kaspersky anti virus tool (reinstalled it now after several tries with no success).I have disabled (i.e. fully decrypted) the disk encryption bitlocker on all disks.

My partitions (as seen from "Mini Tool Partition Wizard" and "Disk Manager"):
Do you have any ideas on what else could be wrong?
What intrigues me most is the fact that there is no further information in the error message on what or where is missing... Read more

A:In-Place Upgrade fails with message "not enough disk space"

Hi, Mark and welcome to Ten Forums.
Have you tried to mount the ISO in File Explore, instead if using an USB stick?
I just download the current ISO here: Windows 10 ISO , mount it in File Explorer and run the setup.exe.

22 more replies
Answer Match 107.94%

Hi everybody,

I recently followed Microsoft to this wonderful Windows-10 offer.
I didn't much like it, so I restored an image made just before I upgraded to Windows-10.
Image is Windows 7 Home Premium 64-bit SP1
This image also contained the many Microsoft Nags telling me "I'm ready to go".

I thought I got rid of most of those.

Now I find that using the Windows Update utility still lists the "Upgrade to Windows10 Home" link, as an optional update. I don't want to do that.

My issue is: No matter how I try to ignore that link, (hiding the link, checkBox OFF), Windows Update will always begin with the "Upgrade to Windows-10" ... all 3GB of it.

So, if anyone can help me get rid of not only that Optional Update link from my life, but anything else that might be lurking, I would be grateful. As a matter of fact, I will choke down a healthy shot in your honour.


More replies
Answer Match 107.1%

I currently have Vista Home Premium. I accidentally overwritten a file on Nov. 27. Before that, it was last modified on Nov. 26, which is the version I need. I tried using the System Restore Point, Shadow Explorer, and Recuva, but they only go back to Nov. 10th/11th.

If I upgrade to Vista Ultimate now, will the "Previous Versions" option on that same file have the last modified date (Nov. 26th?). Or is there a better way to get the version I need with Vista Home Premium?

Thanks in advance.

A:If I upgrade to Vista Ultimate, will "Previous Versions" option apply to older files?

Hello, you could try this : Repair Install For Vista
Here is something worth checking out, not sure if this works for Vista or not, but, there are related tutorials at the bottom to read. Extract Files from Windows 7 Installation DVD - Windows 7 Forums
Edit : I found the vista tutorial : Extract Files from Vista Installation DVD

3 more replies
Answer Match 106.26%

Hey everyone!
I've been trying all day to upgrade my Win 7 Ultimate 64bit system to win 8 pro, everything goes fine until I accept the terms and conditions only to see that the only option available for me to keep from my current system is "Nothing". No other options show. Does anyone here have a clue what the reason could be?

A:Upgrade from Win7 Ultimate "keep nothing" option ONLY

I have this issue too. My Windows Upgrade Assistant gives me only 1 option.

5 more replies
Answer Match 104.58%

Posted this on other websites without much luck. Hopefully there's some hope posting here.

As titled, I'm trying to do a repair install of Windows 7. Current install and license are from Win 7 Family Pack (Home Prem x64). Installed SP1 since then. Attempting to perform a repair install from the Home Prem x64 TechNet ISO (X17-24209.iso), burned to a flash drive. Everything works great, up until it fails nearing the end of the upgrade and then rolls back.

It gets through several reboots, all the way up to the 4th phase, "Installing Features and Updates" before giving up. It then gives the message "The upgrade was not successful. Your previous version of Windows is being restored. Do not restart your computer during this time." Thankfully, it successfully restores, boots back up, and then gives a bubble to that effect.

Another site suggested it could be Windows Update failing. I installed a patch to ensure it was functioning. So I doubt it's Windows Update.

Perhaps these logs help:

setuperr.log -

WindowsUpdate.log -

Any ideas?

A:Repair Install Fails, Then Reverts - "The upgrade was not successful."

I'm not repair and install expert but when I do one this is what I use and it works. Read through this it should help.

Repair Install

9 more replies
Answer Match 104.58%

Hello folks,

Couldn't really tell from the Repair Install tutorial, so which retail version of Vista do I need to purchase, so that I can perform a repair install, via "upgrade" of Vista? As I look at my OEM Home Premium disk, it has the options to install ALL versions of Vista, so does that mean I could buy the cheapest retail version, use it and perform a repair install of my OEM version, by simply selecting the correct OS as per your "Repair Install" tutorial, and then go from there?

Basically, I would like to have a "God" mode DVD, that allows me to a)perform a repair install of existing Vista installs, and/or b)perform a clean install, and to be able to do a) or b) simply by telling the installation process which version I have (Home Basic, Ultimate, etc.), and whether the copy is retail or OEM.

I thought this is why Microsoft WENT to the DVD that would allow all installs, simply by selecting the right OS and OEM or Retail. Guess not.

A:Which Retail DVD will Perform Vista "Repair" (Upgrade) Install?

Your oem disk should allow repair - mine does!!

5 more replies
Answer Match 102.48%

I have a HP Pavilion notebook. A bit older I think. It had built in windows Vista Home Premium. Somehow my hard disk crashed and I bought a new one. I installed windows 7 ultimate 32 bit and updated to service pack 1. I made a system image using windows default recovery console. Everything was fine. But today I needed to restore my computer to a previous restore point. Every time I press F8 to get to the advanced boot option I see everything is okay except the "repair your computer" option. Somehow the "repair your computer" option disappeared. I tried ctrl+F11 button and the F11 button too. F11 button worked for my previous vista home premium but for Win-7 it's the F8 key. Can anyone help me with this please? How may I get the "repair your computer" option back? Is there any way to edit advanced to boot option to get that option back? I would be needing it in case of system image recovery. Please I don't want to reinstall the O/S once again. Please somebody help me.

A:Advanced boot option doesn't show the option "repair your computer"!

On my clean OS install, the "repair your computer" option also does not appear in the F8 Advanced Boot Options list.
The option does appear on my ACER PC.

You can access this option by booting from a System Repair CD/DVD. A system repair CD is a must have.

9 more replies
Answer Match 101.22%

Is it possible to upgrade in place from win7 32bit to win7 64bit.

Is it better to do a clean new 64bit install?


A:upgrade win7 32bit to win7 64bit "in place" ?

A fresh install is your only option

2 more replies
Answer Match 98.7%

I'm trying to upgrade my old laptop to windows 10. Its currently running Windows 8.1 pro x64. Resources are no problem, its a core2 duo, 8 GB RAM, discreet ATI video card and plenty of space on 1TB hard drive.

Upgrade using windows update (triggered by GWX.exe) gets the everything downloaded, then does the "Preparing for installation" part, then gets to this screen:

If I click "Check your PC", it goes right back into downloading and preparing the installation and ends up back at this screen. There seems to be no way to get out of the loop.

So I tried using media creation tool. That process gets me through the setup counting up to 100%, then says "your PC will restart in a few moments. Then just this:

"Windows 10 installation has failed", no more clues, that's it , its over.

Does anyone know how to get around this or where to find a log file that gives more of a clue?

More replies
Answer Match 97.86%

Hi and THANKS for being there! This is primarily a term definition question. I don't find any clear answer in my user's guide.

I've got this terrific TV card installed, very fancy, very feature-rich.

I've got this terrific add-on AGP card installed, very fancy, very feature-rich. But I'm thinking that's beside the point. (It's a nVidia Geforce FX 5200)

This TV Tuner/Capture card dates back a ways; bought it for my old Windows Millennium machine and I remember that it worked just GREAT. It has the brand name "Brooktree" but that might just be the chipset or something. Anyway, I abandoned the TV add-on when I upgraded to a newer Windows XP machine in early 2007. I couldn't find the right driver though it worked pretty fairly with the old driver for most TV stations, it didn't work perfectly. I ditched it at the time.

I recently visited and searched diligently and finally did find a perfect driver for that TV card for XP. I am sure it is the latest and best driver available, so that is not even an issue.

Since I no longer subscribe to cable, I can use this old card to watch only channel 3, as output by my VCR. (The card also has FM radio, which works great!)

Here's the thing. A very itty-bitty teensy slight snag. When I initiate the TV Tuner, it always starts up in what they call "Preview mode". There is sound but no picture! No problem, I just tell it to go into the alternate mode, "... Read more

A:Solved: TV card: explain what is "Overlay" versus "Preview" mode

6 more replies
Answer Match 96.6%


When our website users click on an html attachment embedded on a web-page in IE9, the download manager will not display the "Open" option. It will only display "Save" and "Cancel" which our users don't like, having to save the
html document in a folder to open it. Whereas, when downloading attachments like pdf, word etc. all three options are displayed. 

Is there any setting to tweak , which will display all the 3 options for HTML attachments as well?

A:IE9 download manager will not display "Open" option (only "Save" and "Cancel" is displayed) for downloading HTML documents.

As you know, the Open-Save-Cancel dialog box helps you prevent your computer from affecting by virus while downloading. 
So I suggest you test to reset all zones to a lower level temporarily and then please attempt to download this html attachment again.

However, since you can normally download the other documents, I suspect there is some restriction in the website which you are trying to view. I recommend you to contact the administrator of that website if possible.
could you please send me the link of the website from where you are trying to download the html attachment?

are trying to better understand customer views on social support experience, so your participation in this
interview project would be greatly appreciated if you have time.
Thanks for helping make community forums a great place.

6 more replies
Answer Match 94.5%

Can you clean install to a different partition (I got XP on C and planing putting Vista on D) with the "Upgrade" version of vista or no you cant.

Based on this:
Its not.

A:No "clean install" in "Upgrade" version of Vista

Ether you have to format your hd or put it over xp
P.S you need xp product coad if you clean install the hd

4 more replies
Answer Match 94.5%

Is the time to "Upgrade from vista to 7 supposed to be wayyy longer then it would to do jsut a clean install? (For example, hanging at 18% for a while while installing during upgrade)

(posting this since i cant get any replies to a previous topic)

A:Install time difference between "Upgrade" and "Custom"

The upgrade process will always be longer, and sometimes considerably. The upgrade process has to move/relocate previous files and keep certain registry entries based on software already installed. Did the upgrade eventually complete? (it's a silly question but you could be dual booting). If not then it could be a bad burn and your systems is taking it's time trying to read the install files from the DVD.

9 more replies
Answer Match 94.5%

I have a Dell Studio 1440 with Win 7 home premium 64bit. I want to use the built-in recovery but after pressing F8, I click on Repair Your Computer and Windows 7 begins to load instead of going to the recovery GUI. I am trying to restore the system to it's factory settings and it had worked approximately two years ago but now it won't. I do not have a recovery disc because there is no optical disc in this machine.
Any Suggestions?
After reading previous threads I opened the elevated command prompt and ran c:\bcd.txt and got:


Windows Boot Manager
identifier {bootmgr}
device partition=\Device\HarddiskVolume2
description Windows Boot Manager
locale en-us
inherit {globalsettings}
default {current}
resumeobject {044b56e0-12ae-11df-adcc-df06ce43f584}
displayorder {current}
toolsdisplayorder {memdiag}
timeout 30
Windows Boot Loader
identifier {current}
device partition=C:
path \Windows\system32\winload.exe
description Windows 7
locale en-us
inherit {bootloadersettings}
recoverysequence {044b56e2-12ae-11df-adcc-df06ce43f584}
recoveryenabled Yes
osdevice partition=C:
systemroot \Windows
resumeobject {044b56e0-12ae-11df-adcc-df06ce43f584}
nx OptIn
bootstatuspolicy IgnoreShutdownFailures
Windows Boot Loader
identifier {044b56e2-12ae-11df-adcc-df06ce43f584}
device ramdisk=[\Device\HarddiskVolume2]\Recovery\WindowsRE\winre.wim,{044b56e3-12ae-11df-adcc-df06ce43f584}
path \windows\system32\winload.exe
description Wi... Read more

A:"Repair Your Computer" option not working (restoring factory backup)

Do you still have the recovery partition still? Also is it hidden?

9 more replies
Answer Match 94.08%

Hi, my computer crashed a couple hours ago out of nowhere and when it restarted itself I got the dreaded "BOOTMGR is missing" message. I'm running Windows Vista 32-bit. I put my Windows recovery disc in and entered the information for language, time and currency, and keyboard input. Then it tries to go directly to installing Windows. I don't have an option for repairing it. I can't afford to reinstall as I have way too much stuff to lose and it would be devastating. There should be an option after that first screen on the lower left so i can repair instead of install. I'm desperate and time is of the essence as I was working on something I need done for tomorrow. I tried to follow the steps here... , but yeah, like i said, it doesn't give me an option to repair after that first screen. Please help, I'm starting to tear out my hair!

A:"BOOTMGR is missing" but i don't have an option to simply repair startup, help!

10 more replies
Answer Match 93.66%

To begin with the proverbial... I didn't know exactly where to post this but...

Is there a way to edit, change or alter the advanced start up screen in Windows 7 to remove the "Repair this computer" option? We are having a huge issue with users improperly selecting this option and trying to fix the computer themselves.. In a enterprise environment this is a HORRIBLE option and we have to hide it or delete it.

Thanks in advance!


A:Removing "Repair this computer" option in Windows 7

Well i am not sure the appropriate, Microsoft approved way to do this.. But i made a batch file with this command...

bcdedit /set {default} bootstatuspolicy ignoreallfailures

And it gave me the end result i was looking for.. No more "Repair this computer" on a windows error recovery reboot. Hopefully this will resolve the flood of support tickets this stupid option has created.


2 more replies
Answer Match 93.66%


I have a recovery partition on my Dell windows vista 64x inspiron computer but when I press the F8 key there is no option for "repair computer" or anything like that. How do I restore it to factory settings using that image?

Thank you,



when I tried getting the recovery screen from the neosmart boot disk i clicked "restore computer" to factory settings and it scanned and said it "couldn't find a valid recovery location" but if I'm in windows I can go to my computer and clearly see a recovery partition so I know one is there or at least WAS.

is it possible that it got corrupted or do I need to change some setting to make it work. Thanks.

A:F8 doesn't offer "repair computer" option

Hello again Jane.

Be sure to post back so I know if this is still correct.

Here are the recovery instructions from Dell.

1. Reboot, and press Ctrl + F11 at the Dell logo.
2. The Dell™ PC Restore by Symantec screen will come up.
3. Select "Restore" or use the Tab key to highlight it and press Enter.
4. if you wish to continue, click "Confirm", or use the Tab key to highlight it and press Enter.
5. When the utility is finished, click "Finish", or use the Tab key to highlight it and press Enter.

10 more replies
Answer Match 93.66%


I have a Dell Inspiron N7110 with windows 7 home premium. I want to restore my computer to factory settings but whenever I hit f8 at startup and choose the "repair your computer" option, my computer just boots up normally. I've tried several times and it never works. Please help!

A:Windows 7: "Repair your computer" option not working (from f8)

Quote: Originally Posted by MrMogwai


I have a Dell Inspiron N7110 with windows 7 home premium. I want to restore my computer to factory settings but whenever I hit f8 at startup and choose the "repair your computer" option, my computer just boots up normally. I've tried several times and it never works. Please help!

Hi MrMogwai,

Welcome to the community.

There is a possibility that recovery partition might have gone corrupt on the system. You could try clean installing windows be following the link below:

Clean Install Windows 7

If the system is not bootable and that is the reason you are attempting the PC restore then you should check the link below:

Troubleshooting Windows 7 Failure to Boot

Keep us posted with the results so we can advise you further.

1 more replies
Answer Match 93.24%

Hi Guys having a few problems with my Rig at the moment and have tried SFC/scannow but that has not fixed the problem.

I want top do an in place upgrade repair as to the tutorial as I really do not want to Format and to a fresh install. I have tried the upgrade but is won't let me, see screen shots.

If I uninstall the items I have highlighted in yellow will the upgrade then work?

Also am I starting with a fresh canvas on my desktop? Gonna be a bitch putting all those short cuts back on again.

Thanks for any advice.


A:Advice Please on in place Upgrade/Repair

You don't have to uninstall them. It said it may not work. Do the repair and, if it doesn't work, then uninstall and reinstall.

5 more replies
Answer Match 92.82%

my machine is bootable and WIN7 starts without any problems.
My Problem is I'd like create "System Reserved" to boot from this partition using F8 key and "Repair your computer" instead of booting from the CD boot disk.

I've already tried to boot with a Windows Repair CD, I've done "Startup Repair", but "System Reserved" won't be created.

I can create this partition manually, but how to configure WIN7 to boot from this partition using F8 key?


A:"Repair your computer" option using F8 key is missing

Please type your posts with a standard black font and no underlining, it makes them much easier to read .

Why do you want to create the System Reserved partition if the system is booting ok?

If you have tried to run an MBR fix you will have deleted the Repair Your Computer option and on some systems it is not available.

1 more replies
Answer Match 92.82%

Hi all,
My Windows XP SP3 Professional suddenly crashed yesterday, and now all I see is a blinking cursor at Bootup. Any suggestions? I've ruled out any hardware faults.
So, I am trying to re-install WindowsXP SP3 Professional on my hard drive, I booted up using my WinXP CD, went to Install (not "R" Recovery Console).

On the screen where it asks you for the Drive and Partitions to install on, there is no "R" for "Repair" option. Why? I see it on all the online tutorials, but just not mine. I do have a second hard drive in the comp. with a corrupted Windows XP on it, but again, no "R" for Repair option.

Please help


A:Windows XP - Why No "Repair" Option in Install?

When you repair, you go to install, and then the option is repair.

three quarters of the progress down this link

2 more replies
Answer Match 92.82%

my machine is bootable and WIN7 starts without any problems.
My Problem is I'd like create "System Reserved" to boot from this partition using F8 key and "Repair your computer" instead of booting from the CD boot disk.

I've already tried to boot with a Windows Repair CD, I've done "Startup Repair", but "System Reserved" won't be created.

I can create this partition manually, but how to configure WIN7 to boot from this partition using F8 key?

A:"Repair your computer" option using F8 key is missing

Having System Recovery Options on F8 Advanced Boot Options is not dependent upon having the System Reserved partition, as it's file is actually on C. You can try to rewrite it's link to F8 by running Startup Repair - Run up to 3 Separate Times after making sure C is the Active partition: Partition - Mark as Active. This is why we use Startup Repair x3 instead of only bootrec commands since it includes rewriting the F8 WinRE link.

You'd need to create System Reserved during the install, by deleting all partitions using the Drive Options in Steps 7 and 8 of Clean Install Windows 7.

To create it now is a PITA, but can be done. There is absolutely no reason to do this other than as an experiment to see if WinRE link can be restored to F8 when other methods fail:

Back up a System Image of C first. Your files should always be backed up externallly anyway.

Shrink C from the left by 200mb using Partition Wizard boot disk: Partition Wizard Resize Partition Video Help.

Create a Primary partition there using Partition Wizard Create Partition Video Help,

Mark Partition Active, Label it System Reserved.

Then boot into the Win7 installer or System Repair Disk to run Startup Repair - Run up to 3 Separate Times

If it doesn't move the System boot files as signified by the System flag to the new System Reserved partition, then unhide System Files in Control Panel>Folder Options>View and drag them there from C manually, run the 3 Startup Repairs again.

To revert becau... Read more

1 more replies
Answer Match 92.82%

After trying to correctly partition my hard drives, I now no longer have the "Repair your computer" option in the Advanced Boot Options.

I have ran Startup Repair 3 times using my installation disk.

Here is my disk management options:

Any ideas?

A:"Repair your computer" option is missing

Did you remove the System Reserved partition?

That is where the repair data is held.

3 more replies
Answer Match 92.4%

Hi ,

I want to do a repair install of windows 10 ( new 1607) with an in-place upgrade using DVD media ( .iso 1607 , engl/us ,all the same ) because of corrupted files although windows operation so far is good .
sfc /scannow ,
command prompt > DISM /Online /Cleanup-Image /ScanHealth
DISM /Online /Cleanup-Image /RestoreHealth ,
DISM /Online /Cleanup-Image /RestoreHealth /source:WIM:E:\Sources\Install.wim:1 /LimitAccess , using the DVD media
couldn't repair .
In my present installation I don't use password to sign-in , so the welcome screen simply shows my photo and enters desktop normally.
The question is , should the new installation accept this or ask me to enter a password in welcome screen ?

Thanks in advance

A:Repair Install of Windows 10 with an In-place Upgrade

Hello babis49,

Your sign in settings should remain the same after doing a repair install.

Repair Install Windows 10 with an In-place Upgrade

If it doesn't for some reason, you can always set Windows to automatically sign in to your account at startup again.

Sign in User Account Automatically at Windows 10 Startup

0 more replies
Answer Match 92.4%


I've decided to try a repair. It'll be an in-place repair, using this tutorial: Repair Install Windows 10 with an In-place Upgrade - Windows 10 Forums

The first step is to ensure my current build/version matches up with the ISO/USB build/version I'll be using. There's even a link about how to check. I have "Version 1511 (OS Build 10586.494)". seems I have:

Version = 1511
Build = 10586.494

Good enough.

Using the embedded tutorial link to download an ISO, I went to the linked MS Tech Bench site, selected "Windows 10" (not the N or the KN versions), "English", and 64 bit... I started the download.

The download shows "Win10_1511_2_English_x64.iso" as the file. How do I check to see if this ISO matches my Build???



A:Repair via In-Place Upgrade: getting the right Version and Build ISO?

Originally Posted by iamc3k

The download shows "Win10_1511_2_English_x64.iso" as the file. How do I check to see if this ISO matches my Build???



Easiest way is to mount the ISO file and run setup.exe in the virtual DVD that appears. If it goes straight into the upgrade choices screen then you have the correct ISO. If it asks you for a product key at any time, then you probably don't have the correct ISO and cancel the install by closing that window.

The ISO files provided by Microsoft do not include the most current cumulative updates. The in-place repair install will roll you back to a previous build. Windows Update will then pull the cumulative update to bring it back to 10586.494.

2 more replies
Answer Match 91.14%


Once in awhile I check my system files using SFC,
I just checked it but found problems and wasn't able to fix them.
So I ran the DISM command but then again couldn't fix it.
DISM /Online /Cleanup-Image /restorehealth
The DISM command gave me this message:

"Error: 0x800f081f
The source files could not be found.
Use the "Source" option to specify the location of the files that are required to restore the feature. For more information on specifying a source location, see Configure a Windows Repair Source.

So I downloaded an ISO with the same version and build as my current OS (windows 10 pro x64 - build 10586) to use the option "Source" by mounting the ISO.
But same error as mentioned above showed up.

So my last idea was to do a in-place upgrade , and I did by following this tutorial of yours, it all went smoothly but after the in-place upgrade finished it seems nothing had change since the SFC found problems.

Im out of ideas here.

Attached, CBS and DISM logs.

A:Unable to repair Windows10 using SFC/DISM or in-place upgrade

Any chance you have a NVIDIA Graphics card ?

9 more replies
Answer Match 91.14%

i recently contracted a virus that does the above mentioned things. i have hijack this, prevx, and wintasks. i also have just downloaded norton 2007. can anyone help me fix my ailing computer?


A:Task manager disabled, no "run" option, no "turn off" option

oh, i am running win xp sp 2, have a dell dimension 2350, and have already deleted viewpoint manager, but i'm still stuck.


2 more replies
Answer Match 90.72%

First things first, thanks to all who can help.....

I need to programmatically make some adjustments to the Internet Explorer security settings. Most of these settings I have found but there are a few I have not been able to get a clear exact location for in the registry. I will be using a .BAT file to make
the adjustments on 100+ PCs.

Here is what I am looking for.....

Under the "Internet  Properties" found in control panel, under the "Privacy" tab there is an "Advanced" option button. When I click on it I get an "Advance Privacy Settings" options box. On it are several settings.
The first setting, "Override automatic cookie handling" needs to be checked in order to access the other options. I can do that by adjusting the DWord value of "PrivacyAdvanced" under the "Internet Settings" key in the registry,
"HKCU\Software\Microsoft\Windows\CurrentVersion\Internet settings", to be specific.

What I have not been able to find are the registry entries for the "First-party Cookies" "Accept, Block, or Prompt" options, the "Third-party Cookies" "Accept, Block, or Prompt" options, and the "Always allow
session cookies" check box. Please see picture below....

I have seen references to the following settings as being where those options exist, but nothing that explains ... Read more

More replies
Answer Match 90.3%


I have several corrupted system files that System File Checker cannot repair and everything points me toward repairing my installation using the upgrade option, so I don't have to make a clean install.

Problem is that the compatibility check says I can't upgrade towards an x64 version, despite my system already being x64 (checked in configuration panel, also has Program Files (x86) and SysWOW64 folders).
Some of the corrupted files might make that check fail and prevent the reparation. If I'm using another DVD, it outright says that Windows 7 Professional cannot be upgraded to Windows 7 Professional, despite it being the very one DVD I used to install my system. (but I'd rather use the .ISO that contains SP1 with it)

I'm in search for a solution to pass that compatibility check so I can run the repair-upgrade.


A:Win7 repair (in-place upgrade): compatibility check fails to see x64

Please use this tutorial by Brink to help you completely fill in your System Specs.

System Info - See Your System Specs

1 more replies
Answer Match 87.78%

I noticed one of the options on the XP Pro disk is "repair". If I run this repair option, what exactly does it do? And, will I lose any information or programs? All help appreciated.

A:XP "repair" option ???

If you are referring to the recovery console that comes up if you choose repair from the first menu, then that is a command line interface that allows you to copy, delete, partition, format, etc.

If you are referring to a repair install of xp, it replaces system files and MAY overwrite drivers with native windows drivers. All installed apps and data should be untouched. As with any operation, backup anything you do not want to loose.

1 more replies
Answer Match 87.36%

I need to repair my computer because it hangs and does not boot up. I've tried almost everything. I don't have a repair CD from my vendor, so I have to buy windows XP. I don't want to spend the amount of money on the full version if I don't have to, though. So does the upgrade version, which is half the price, have the repair option? Thank you!

A:Does the Windows XP UPGRADE version have the repair option?

Yes it does . . but you would probably be better off buying an OEM version that matches the version on your pc

1 more replies
Answer Match 87.36%

I am trying to rebuild by search index because my computer won't let me arrange items using the "Arrange By" option... However, when I try and load my indexing options to rebuild the index it will sit there and say "Waiting to receive indexing status". If I click the "Advanced" button it will freeze... I also receive an icon and loading display problem SEE PIC#1. Also when I click on "My Computer" it sometimes will sit there searching and it won't load. SEE PIC#2

I have tried the following:
1. Restarting the "Windows Search" service multiple times at different boots.
2. Deleting the files contained in the folder "C:\Windows\System32\config\TxR\".
3. Stopping the "Windows Search" service then I opened up "regedit". I went to "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsSearch, SetupCompletedSuccessfully" I changed the value from a 0 to a 1. Then I rebooted my PC. I then went back to the same key and changed it back to a 0 and rebooted my PC again.
4. Turning the "indexing service" on and off from the "Turn Windows Features on or off" menu.
5. Microsoft Fixit Indexing Troubleshooter
6. Sfc /scannow
7. Tried this hotfix
8. Tried another user account and creating a new user account
9. Tried resetting folder view to "defaults" Read more

A:"My Computer" won't load, Disappearing Icons, & "Arrange By" option won't work. Help?

13 more replies
Answer Match 87.36%

The "Idle-time Full System Scan" in Norton 360 v4 is bogging down my computer constantly, and there is no option to turn it off in "Automatic Tasks".

I contacted Norton and (after several attempts to find someone at Norton who could understand what I just said above and getting "hung-up" on over Norton chat. Inexcusable!!!) I was able to get a hold of a technician who told me that Norton intentionally removed this option "for security reasons, because they didn't want people turning it off".

The problem is, people will then be forced to turn it off by turning off ALL scheduled tasks (under "Settings/Scheduling/Schedule:Manual Schedule") and that is an even worse security problem than the relatively small one that would be created by turning off idle-time full system scanning.

Once the system has completed a full system scan, all files are on-access scanned anyway, so running a full system scan every 3-4 days is rather silly and extremely annoying--especially, because it will continue to try to run every time the system is idle if you cancel it.

A warning urging the user to not turn off idle-time full system scans without fully understanding the risks, and after explaining the risks, would be VERY preferable. Or at least the option to run the full system scans when the system is idle on a certain day of the month/week! The schedule for idle-time full system scans really needs to be separate from other tasks. In fact, t... Read more

More replies
Answer Match 86.52%

I am running Windows 10 Professional 64 bit. Whenever I set the option "Turn off the display" to "Never", it reverts back to the default "15 minutes". This is under the "High Performance" profile. I have never, since Windows 3.11, ever had a setting change itself back. I have tried to change it and restart. It will either revert upon restart or shortly after. It will revert back even if I do not restart.

A:Power Option for "Turning off display" remains at "15 minutes"

That sounds like my problem - I leave the computer for an hour and it is shut down (I think sleep mode). I just need to hit the power button and it comes on to where it was when I left - but 2 of my USB devices are lost so I have to restart the computer anyway.

I changed all the power settings to NEVER. But his doesn't seem to make any difference......

0 more replies
Answer Match 86.52%

Hi, tgis is the first time I am here. I need your help!

I have following:

Dell Dimension 8100, P4, 1.7Ghz
RAM: 512MB
Operating System: WINDOWS ME

I want to do following:

I have bought the full version(RETAIL) WINDOWS XP PROFESSIONAL. I want to backup all my DATA FILES and "clean install" WINDOWS XP on this computer.

What are the stelp, precautions and anything else I need to take?

Anyother suggestion will be helpful.

Please help!

Thank you.

A:Want to upgrade operating system from "WINDOWS ME" to "WINDOWS XP PROFESSIONAL"!

1. Back-up all your data.
2. Put CD into CD ROM (you may have to boot from CD). "Do not upgrade" do a clean install.
3. Click HERE for instructions on installation.

As you go along and if you have questions, just ask.

1 more replies
Answer Match 85.26%

Hi all,

Sorry to repeat a question I see a lot of instances of, but none of those seem to be addressing my problem correctly.

I have not done anything new to my computer in recent days, so this problem has caught me off guard (I see most instances of this problem come after upgrading to Windows 7, I have had Win 7 installed for a while now).

Here is a summary of my problem:
1) My computer recently got stuck on the "Starting Windows Screen." So I manually held the power button to reboot.
2) On reboot, it said there was a need to run a startup repair, which I did. Everything checked fine, except for the last one which said "System Volume on Disk is Corrupted," which it claimed to have successfully fixed.
3) After rebooting from repair, the system gets stuck on "Starting Windows Screen" for a good 10-15 minutes, after which it runs a registry check. After it completes that I get hopeful -- but the screen then gets stuck on an all black screen with just the mouse cursor and nothing more.
4) Additional note: Attempting to start the computer on "safe mode" leads safe mode startup to become stalled on "DRIVERS\CLASSPNP.SYS"
5) The lastest attempt to repair yielded this message: "Startup repair cannot repair this computer automatically.
Problem event Name: Startup Repair Offline
Problem signature 01: 6.1.7600.16385
02: 6.1.7600.16385
03: uknown
04: 21201099
05" AutoFailover
06: 2
07: Corrupt Volume
OS Version: 6.1.7600.... Read more

A:Stuck on "Starting Windows", Repair Shows "System Volume on Disk is Corrupted"

Hi Stan, Hopefully I can help you out....or at least lead you in the right direction. From my experience, the symptoms you are suggesting sound like perhaps a dying Hard drive.

1. Do you have the windows 7 boot disks that came with your computer or when you bought the Operating System? If so, you could try and insert one of those and boot from it, and attempt to repair the installation. (this won't affect your data, only the windows system files).

2. If that doesn't fix it, you could try a fresh reinstall of windows 7, and see if that works.

3. If neither of those work, its likely that because of the fact that when windows is repairing itself, it is generally putting copies of its system files in the same physical location on your disk. Because your disk is obviously not completely dead, ie....its still loading to the windows 7 startup screen, its just copying files to the bad sectors on your hard drive and gets stuck when loading. This is especially my guess because you said Safe mode is having same problems, even after attempting to repair. In the past, I've tried and salvage a disk by reformatting it and only leaving on partitions which do not contain the bad clusters. This takes some time, and some guess work.....and really this is only a "bandaid" fix because once the disk has bad clusters, its only a matter of time before these things give out. You wouldn't want to trust your important data on it anyways....

I hope this leads you in ... Read more

1 more replies
Answer Match 85.26%

I recently had my computer crash due to a TROJAN virus and at that time I had Windows XP service pack 3 which my computer man installed for me. After being infected I had to completely reinstall EVERY thing on my computer taking my computer back down to Service Pack 1 the only operating disks I had. Now when I do a Disk Clean Up, it doesn't have the option to "Compress Old Files." Can some one please tell me why this option is not there and how I could go about fixing this. Thank you.

A:"COMPRESS OLD FILES" not and option in my "Disk Clean Up"

6 more replies
Answer Match 84.84%

I have never used the DVD on my computer. First, I had no DVD's to try, then had a lightning strike which got my motherboard. A while after I had it worked on, I finally got around to borrowing a DVD to try. Evidently, something got messed up, hopefully just a setting, when it was worked on.

The DVD program starts and there is sound, but the window displays the error "Display Overlay Not Available" in the middle of the window which is filled with diagonal stripes.

I have Windows 98. The original computer components are Gateway, including the DVD player. Only the motherboard and modem have been replaced, along with the tower case.

I am not a computer expert, obviously since I am having to ask this question, so I would much appreciate if someone is able to help me with this. I did a search and found one other post about this, but there were not really any instructions on how the problem was fixed.


A:DVD video not working-error "display overlay not available"

Try lowering the screen resoultion to 800x600 or lower the color bit rate to 16. Also make sure no other programs are using the video interface such as any video editing programs, netmeeting etc...

3 more replies
Answer Match 84.42%


I've scanned my laptop with SFC four times in this past week, and each scan ended with the same failure to repair specific files. I'm uncertain how to proceed with these corrupted files.

I followed the instructions in the SFC /SCANNOW tutorial; I installed the System Update Readiness Tool (CheckSUR in attachments) after running SFC three times and it managed to find and fix some sort of error. However, the results seem to be the same in the new SFC scan logs.

I also tried obtaining a .iso of Windows 7 home premium from Microsoft's website (Access Denied) to run a repair install, but it will not accept my product key due to it being a pre-installation provided by Samsung.

I do not have a Windows 7 installation disc so I cannot manually replace them like the tutorial suggests.
Also, I don't know if this is relevant or not, but I ran the WindowsUpdateDiagnostic.diagcab troubleshooter several times as well (dism.txt is in attachments). Every single time it says that two problems were found:
1. Problems installing recent updates (Not fixed)
2. Service registration is missing or corrupt (Fixed)

Additionally, I've recently noticed that my free hard drive space has been decreasing rapidly. In the past two days, it has decreased by 2 or 3 GB, despite not downloading or installing anything. Is this related to my current problem with the corrupted files or something else? I don't know how to find what's eating up my storage space.

Any advice is appreciated,


More replies
Answer Match 84.42%

My friend has Vista OS and Ms Office XP-Small Business (Powerpoint not included) version on her laptop.
We bought the version of Office XP (below) for her to be able to get/ download Powerpoint only. Both the seller and Microsoft Customer Service said that that can be done and that it will work on Vista, and to just choose custom install.

(What we bought: Microsoft Office XP Standard 2002 Upgrade NEW
original cd, box, manual sealed in plastic clamshell
Compatible with Windows NT, 98, ME, 2000, XP, Vista
upgrade requires previous version of office 97 or 2000
Word, Excel, Outlook, PowerPoint)

When she puts in the Office XP CD and chooses "Install or Run program", and goes thru those normal beginning steps, including putting the product key in the spaces, a message then comes up saying, "can’t find qualifying products" on the hard drive. How do we get this part of the installation process to recognize that she already has Office XP or is there another issue going on?

A:Solved: problem of OfficeXP upgrade recognizing "qualifying product"

Hi and welcome. You've reported that you found the solution, if you would be so kind as to post it, it will benefit others in the future. Thanks.

3 more replies
Answer Match 84.42%

Hi. I am currently upgraging my Windows XP Home to Professional (for the MUI), but I have encountered this problem multiple times. Although I have disabled the LAN driver in the BIOS, this step has held up installation for over twelve hours. My computer is an emachine T3092. What should I do? Also, please keep the instructions simple for me, as I am not a huge computer geek :P Thanks in advance!

System Specs:
CPU: AMD Athlon? XP 3000+ Processor
QuantiSpeed? Architecture operates at 2.167GHz
512KB L2 cache & 333MHz FSB

Chipset: NVIDIA? nForce?2
Memory: 512MB DDR (PC 2700)
Expandable to 2GB
Hard Drive: 160GB HDD (7200rpm)
Optical Drive: DVD ? RW Drive (Write Max: 8x DVD?R, 4x DVD?RW, 32x CD-R, 16x CD-RW; Reads 40x CD, 12x DVD); 48x Max. CD-ROM Drive
Media Reader: 8-in-1 digital media manager (USB 2.0, Secure Digital? (SD), Smart Media, Compact Flash, Memory Stick?, Memory Stick PRO, Micro Drive, Multimedia Card)
Video: NVIDIA? GeForce?4? MX graphics (1 AGP 8x slot available)
Sound: nForce? 6-channel Audio
Network: 10/100Mbps built-in Ethernet
Modem: 56K ITU v.92-ready Fax/Modem
Peripherals: Premium Plus Multimedia Keyboard, 2-Button Wheel Mouse, Amplified Stereo Speakers
Ports/Other: 5 USB 2.0 ports (4 in back; 1 in Media Reader), 1 Serial, 1 Parallel, 2 PS/2, Audio-In & Out

A:Windows Professional XP Upgrade Hangs At "Installing Network" At 32 Mins

Welcome to TSF....

Try removing the service packs installed to windows xp home first to atleast the service pack of the windows xp pro upgrade.

2 more replies
Answer Match 84.42%


First, I will say that I have searched and tried many options to no avail. Here is the history: I bought my laptop with Windows Vista just over 2 years ago (HP G60) with the option to upgrade to Win7 Home. I did a clean install of Win 7 after receiving the disks and replacing the hard drive (it went bad 1 year + 3 days after purchase). I have a dual boot system with XP and 7 Home. It has been working great and nearly flawlessly since that activation.

Last week I had an opportunity to utilize the anytime upgrade to 7 Pro, so I entered the key and it upgraded to Pro with no problems. I didn't realize it needed to reactivate until this morning when I got to work and a screen popped up stating that the Win7 Pro product key you typed is invalid for activation, error code0XC004E003. I have attempted "slui.exe 4" and I only have 3 options, none of which include the telephone option.

I have been to the windows website and been able to get updates, and have run the mgadiag.exe program (results below). The windows website also states that I have a genuine product per the online tests, so I am at a loss.

Diagnostic Report (1.9.0027.0):
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-M3DJT-4J3WC-733WD
Windows Product Key Hash: xo+ajVSpae7/4VoZjS7m6JL0f3A=
Windows Product ID: 00371-OEM-8992671-00524
Windows Product ID Type: 2
Windows License Type: OE... Read more

A:Unable to activate "anytime upgrade" - Error Code 0XC004E003


Problem solved via Windows Answers Forums. Turns out I got a bum upgrade... Will no longer trust co-workers and their stories...

Thanks anyway.

2 more replies
Answer Match 84.42%

Hi guys!

So i tried installing windows 7 Home Premium using an empty HDD. The old OS was Vista, and it was located in the same HDD. I managed to install Windows 7 successfully, but when booting after the install it crashed right after the "starting windows" screen. It then gives me the choise between starting the startup repair tool, or to start windows normally. When i run the startup repair tool it can not fix the problem. I've tried different HDD but the problem still persists. The fact that I haven't got a clue what to do really annoys me. In addition it isn't even my own pc. My dad's vista started failing on him. So I figured: Hey, why not install windows 7 using my old disk from a pc I don't use anymore. I appreciate all help.


CPU: Intel Core 2 Quad Q6600(2.4 GHz)
GPU: XFX GeForce 9800 GTX
HDD: Samsung Spinpoint T166 250GB. (SATA 2)
RAM: Corsair Twin2X 6400 DDR2 (2048 Mb*2= 4096 Mb)
PSU: Corsair (550 W)

A:Unable to get past "Starting windows" screen after Vista to 7 upgrade


Originally Posted by pip22

Did you (as is recommended) delete the existing Vista partition first?

It was seperated in two parts. One with Vista in, and one for other files. I cleaned the whole thing, and deleted the part where Vista was located. I think it was seperated into one part with 208 Gigs and one with 25 gigs. The smallest with the OS in. The HDD works on my own computer.

5 more replies
Answer Match 84.42%

Hi all,

Recently upgraded my Dell Latitude E6420 to Windows 8.

When I attempt to use my Sony TV as a second monitor via HDMI cable, I no longer get audio. Cable is fine and worked previous to upgrade.

Video comes up fine. In "Playback Devices" (with both "Show Disabled" and "Show Disconnected" devices checked), Digital Audio is greyed out and unable to be selected as a default device - simply says "Not plugged in".

I've tried updating various drivers, but to no avail.

Display adapters:
Intel(R) HD Graphics 3000NVIDIA NVS-4200M

Have been reading through forums etc. for the past few days, but no joy. Very frustrating.

Any help would be much appreciated.


A:HDMI Audio Device "Not Plugged In" post Windows 8 upgrade.

When you plug in an HDMI cable, the HDMI becomes the default audio playback device, rather than the "Speakers" (the PC sound card). You will have to manually change the default playback device back to your speakers in the Sound Panel.

10 more replies
Answer Match 84.42%

I have had/and or have the following issues since having the forced Win10 Anniversary Edition upgrade push on my Alienware 15 R2, as I have Win10 Home Edition, not Pro and cannot pick and choose which updates that can be installed...

1. Multiple NV driver/.dll errors which cause BSOD's after login regardless of what NV driver is installed.  I've deleted ALL NV folders on my laptop and used CC Cleaner Pro to mop up each time; problem(s) still exist.
2. I now have five user profiles listed under Users folder...
3. Cannot change computer (laptop) name. I have never ran across this issue before with any OS update or upgrade on any system I've ever owned; have been doing this stuff since 1997.
If I do a factory reset, the Anniversary Edition will install again, as I've got Win10 HE... Catch-22.

Alienware 15 R2 (2015 Edition)--Purchased May 2016
CPU: Skylake 6700 HQ
GPU(s): GTX 980m/Intel HD 530
RAM: 16 GB DDR4 2133
HDD: 1 TB HDD (factory)
No mods...  No Overclocks... 

Any suggestions or help will be greatly appreciated! 

More replies
Answer Match 84.42%

After seen multiple users asking for help on this topic and loosing the touch with those users, I decided that it is time to put together all information and make it as nice as possible. When the project will be completed I will state here completed (it will take me some time to put it together). For now it is
Little warning first to users who still hold any type of warranty for their Inspirons. Upgrading HDD (Hard Drive), RAM (memory) and installing Video Card would not void your warranty, PSU (Power Supply Unit) could be questionable. Dell generally do not recommend changing CPU (processors) [as soon as you think about changing motherboard, your PC is no longer Dell, unless if it Dell motherboard from another model, but then it is Frankenstein, in this case you can look for help at Tom's harware forum, but not here], however I would present the list of Dell tested processors, and there would be another 2 processors not tested by Dell. Also, you can change the case to make your Inspiron look nicer, or to improve cooling, I would say - it would void warranty as well. Lastly, at the end, I would talk about overclocking, this would not just void any warranties, it would place you at my mercy, since I am the only one left here who done this and still willing to help others, just remember, as soon as you decide to go this path, you might endanger you PC - it could even catch fire and burn your place, so basically you are doing it on your own risk. I am cons... Read more

A:Inspiron 570 Ultimate "Uber" Upgrade Guide including Overclocking

Can I overclock the stock AMD Athlon II X2 250 processor with the stock motherboard? Or does that not work?
Only Black Edition processors, unfortunately (phenoms). Yours is not.

more replies
Answer Match 84%

I started an upgrade for xp pro part way through the install I got a message "WatchDriverSigningPolicy.exe" no found I pressed enter then got another message "fake setup call himself instead original "setup.exe" ; setup abort!" now each time I reboot it starts to load xp then gives me the same message then press enter it then reboots.
can any body help?

A:problem with xp pro upgrade "fake setup call himself instead original "setup.exe"

What were you upgrading? Sounds like you need to do a clean install and possibly your cd or your cd drive is shot or just dirty.

3 more replies
Answer Match 84%

Win7, SSD upgrade software& bleachbit, now "no interface",no controlpanel, no explorer.exe.

In the system recovery, no restore point found, no repair helping, the command prompt, lists the default


I tried reassigning X: -> C:/ with diskpart but no help.

I looked at a thread recommending to reassign the .dll s ; but that didn't pan out yet.

this is on a HP Pavilion G Series laptop, in the Bios, has very limited option, eg there is no option to disable a floppy drive, nor to do anything to the Samsung Evo SSD drive that is in it now.

it has 2 partitions, that are still there the OS is on the 1st smaller drive.

spent many hours already on this, can anyone guide me through, what to try next , I don't have an original installation disk , just the recovery disk I created.

thx in advance

"no such interface support"

samsung magician and bleachbit 1.6 scan were what was happening right before the system b0rk'd to the above complaint, when anything is attempted while in the main win7 window now

A:Win7, SSD upgrade software& bleachbit, now "no interface",no controlpa

"no such interface support"

samsung magician and bleachbit 1.6 scan were what was happening right before the system b0rk'd to the above complaint, when anything is attempted while in the main win7 window now

1 more replies
Answer Match 84%

Since my free upgrade to Windows 10, I see the message "Working on it..." whenever I try to open My Computer/File Explorer. It stays this way for a few minutes and doesn't show the drives during this period. If try to click anywhere or close the window, then the window switches to "Not Responding".
Other problems that I am seeing seem to be related (or not) are:
1. Right-click menu takes a LONG time to appear when clicked on an icon.
2. The "Open File" and "Save As" menu from inside any program also takes a LONG time to open (just like File Explorer). If I do try to click or try to close it, I again see the "Not Responding" message.
I've been try to get rid of this problem since the upgrade, but no luck yet.
Would anyone have a fix for it?
See attached images for details (Faced the issue related to the "Open" option when browsed the PC to add these images).


More replies
Answer Match 84%

I found this on and its such a good price. Does anyone know if this is an "upgrade" or can I buy it alone? In other words, do I already have to own the older version first? The price at Amazon is almost half of what it is at

A:Microsoft® Office Home and Student 2007 - Is this an "upgrade" or can I buy it alone?

11 more replies
Answer Match 84%

Hi there
I needed a second smallish decent laptop -- I bought one the other day -- was pre-installed with W7 but I got a free voucher for a W8 upgrade when W8 hits the streets.

My point is this :

the W7 pre-installed stuff is full of Vendors junk and stupid things like Mcafee 60 day trial. Netflix, ebay,kobo,buy online etc etc. Total and UTTER Bovine scatology -- I like my computers to only have the proper Ms OS on them only plus applications I WANT --none of this trial and adware.

I've now installed W8 RTM from TechNet on it -- but I'll still get the W8 upgrade since I can give it away to someone else -- I hope though it's a PROPER RETAIL copy and also not riddled with this type of ***pware.

I don't want to take the computer back to the store for them to do the upgrade -- no thanks --and I won't probably be even in the same country either so I hope it's a free RETAIL version.

Should be illegal to supply computers with that amount of junk on them pre-installed.

Anybody know how this upgrade works -- will you just be able to download W8 from the MS site with a code or whatever and install at your own convenience.


A:W8 free upgrade --will it be retail or full of "Vendors rubbish"

I don't think it's really illegal for companies to do so, annoying yes. Illegal? Don't see laws broken. Shoot, take your PC to a Microsoft Store, pay them 100 dollars and they get rid of that crap for you so you have pure, clean, quintessential Windows with the proper software that you probably will use like Windows Essentials and Windows Defender. Vizio does that too with their PCs, THANK GOD!

Well, from what I've tried with it and researched and read about, it seems very simple. The little window to install Windows 8 within Windows 7 already running asks for your product key (I think it will just detect the product key installed already as there might be an option that does that) and just downloads, then installs to upgrade to Windows 8. You are able, from what I've tried out, able to create install media with a DVD or USB from the setup window to install Windows at a later time, but I don't believe you will still get the upgrade option as it won't work that way.

9 more replies
Answer Match 84%

I decided to upgrade my PC from Win7 to Win10 before the free upgrade time expires. It has been a bit of a nightmare.

After the upgrade completed I have no Internet Access. I know the hardware is good because when I revert back to my image of Windows 7 I do have Internet Access.

When I type
ipconfig /all
I get only this. No ipconfig numbers at all.

Windows IPConfiguration

Host Name: MyComputerName
Primary Dns Suffix: blank
Node Type: Hybrid
IP Routing Enabled: No
WINS Proxy Enabled: No

The Ethernet card shows working properly

I uninstalled and reinstalled driver.

I ran
C:\> netshwinsock reset catalog
then I ran
C:\> netsh int ipreset reset.log
This gave me an error message
Access denied

My initial attempt to do the upgrade failed at about 44%. I googled this and removed my symbolic link that allowed me to move my user data to my D:. Google said there could be problems with that. After that the upgrade completed but I can't activate because I have no internet connection.

I suspect that deleting the symbolic link may have something to do with the problem but I don't know.

Any help would be appreciated.

More replies
Answer Match 84%

I have a pavilllion a1630n, currently with a GEForce 7600GS. I'm entertaining the idea of upgrading the video card, mostly to run Bioshock as well as possible. Belarc shows the following specs.

2.40 gigahertz AMD Athlon 64 X2 Dual Core Processor
2048 Megabytes Installed Memory

Slot 'A0' has 1024 MB
Slot 'A1' has 1024 MB
Slot 'A2' is Empty
Slot 'A3' is Empty

Board: ASUSTek Computer INC. NODUSM3 1.05
Bus Clock: 200 megahertz
BIOS: Phoenix Technologies, LTD 3.10 12/13/2006

I'm pretty ignorant when it comes to this this stuff, but I do know you can't just stick some fancy new $500 graphics card into any old cpu and get your desired results. From reading previous posts on the topic, sounds like motherboard and RAM are the two main factors in determining how far up the Graphics Card ladder you can go....

I'm not looking to go too far, maybe high end 8 series.. is that reasonable?

Thanks a bunch....

A:Solved: The basic "upgrade my graphics card" questions...

16 more replies
Answer Match 84%

Hi guys,

Everyone's been most helpful and very quick to respond here so I've come back with a new question.
Basically, I've just got my old Sony Laptop out of repair after a few months of problems and thought it was about time to give it a nice Spring upgrade anyway, especially since I expect memory will be dirt cheap for such an old machine and I want to be able to run it smoothly.

Anyway, I had a look on Crucial's website and ran the system checkup and they gave me the advice of ripping old the existing memory and replacing it with a 2x 512MB memory upgrade which is really pretty much what I expected. Is Crucial the best route to go down though?

I've bought from them before for my HP Media Center upgrade just because I didn't really know what I was buying and wanted to make sure it was right as it was an urgent purchase, so chose the easy route. But this time, if I can save a bit, it'd come in handy, especially as Crucial seem a bit on the pricey side.

Here are the specs of the memory they say to upgrade to anyway:

200-pin SODIMM
DDR PC2700

Any suggestions?

A:Upgrading Sony Laptop - Memory Upgrade - "Crucial"?

6 more replies
Answer Match 84%

i reserved my update for windows 10 and when i go to windows updater it says "some setting are managed by your system admidistator"
i tryied to change it in group policy but nothing worked. i need some help.

More replies
Answer Match 84%

Hello Toshiba support

I have a Toshiba Satellite SA60 - 122 MODEL NO. PSA60E - 09505XPT and I need to upgrade its BIOS

I went to and choose "Archive" (see screenshots attached for all options), and it returns 2 results... both give

500 - Internal server error.

There is a problem with the resource you are looking for, and it cannot be displayed.

Direct link for

Is there a problem with your server? Can you fix it so I can download the file?

More replies
Answer Match 84%

Hey, all...

Working with a friend... I haven't seen the computer yet myself but from what she describes, she is seeing horizontal black lines across her monitor, most visible when in OE or MS Word.

It's an NVIDIA GeForce2 MX/MX400 adapter. She's recently downloaded and upgraded the drivers. We've tried changing refresh rates, screen resolutions, color quality, etc...

Anyone run into anything like this? Again, this is after an upgrade to Windows XP so it's like the adapter is not being recognized properly.

Solution would be VERY helpful.

More replies
Answer Match 84%

Just an FYI...
In a few minutes after the 1.7 Upgrade (Full) completes, we received hundreds of "Reconnaissance using directory services enumeration" alerts.
I'm still researching, but so far it appears to be a false alert.
(Our FULL upgrade took just over 9 hours to complete.)
Sidenote:  Is there a way to mass-resolve the +500 alerts, besides manually?

More replies
Answer Match 84%

Has any other business gotten this? We got a letter from Microsoft corperation that their Office 2003 suite contained 3rd party code and they require for us to stay licensed and compliant that all installs have to be upgraded to SP 2 and then to SP 3 when it gets released...

It does not go into specifics but is on Microsoft company paper and is addressed from them so I am not thinking this to be some kind of HOAX... but I can't find anything mentioned online about it at all on the internet.

Has anyone else seen this does anyone have a link to the story as to who the third party and why they are sending out this letter and what was infringed upon enough to require a mailing to customers? (PS I only spent about 5 mins looking for it under search terms like Office 2003 service pack 3rd party code.)

A:Solved: Office 2003 - Letter from Microsoft stating to be "compliant" we HAVE to upgrade SP?

6 more replies
Answer Match 84%

I tried to update a WinXP computer to Win8.1. The installation failed (longstory...not worth repeating).

Now at boot the screen appears offering the choice to boot to Windows Install or to the previous Windows Installation. The Windows Install is the default, so someone has to be ready to make the choice for the previous Windows installation, or the system will try to boot to the failed install. That causes a crash and an endless cycle of attempts until someone happens along to intervene and select the other choice. So if the power fails or an update installs, the machine goes into that endless cycle unless someone is present.

So how do I get rid of the Windows Installation choice. I've checked the boot.ini's not there. There's got to be a way to go back to booting directly to the original XP OS. But I'm stumped.

Any ideas? Thanks In Advance.

A:Solved: Failed upgrade to Win8 ... how to get rid of boot choice "Windows Install"?

Two ideas, but no guarantees.

Boot to the XP installation CD and repair the boot.

Try EasyBCD.

3 more replies
Answer Match 84%

Windows 10 is a little over a week away and the hype train is in full motion. Microsoft on Sunday published a video primarily targeting those that might still be grappling with the idea of upgrading to its new operating system.

Read more

A:Microsoft kicks off Windows 10 countdown with "10 Reasons to Upgrade" video series

Yeah, Windows 10 <b>literally</b> combines start menu and tiles...exactly what <b>nobody</b> asked for. We wanted tiles on the desktop, ala a new breed of gadgets. The obvious goal is to keep pushing people towards the start screen and limited, dumbed-down mobile apps on the PC. Yeah..not gonna happen. Windows 10 will tank just as bad if not worse than Windows 8 due to Microsoft's obsession with copying all of the competitions <I>worst</I> aspects.

45 more replies
Answer Match 84%

I recommend anyone thinking of upgrading to SP2 to read this first

The Dark Side of Windows XP Service Pack 2

heres a snatch of the article!


The Prep Work
Before you even think about upgrading a machine to Service Pack 2, it?s a good idea to take a few minutes and properly prepare the machine. Yes, you can technically install SP2 without doing anything special to the machine ahead of time, but you are far less likely to experience problems if you plan ahead.

Spyware Removal
The very first thing that you should do is to scan your machine for spyware and remove any that you might find. The reason why this is so important is because spyware typically latches itself onto the registry and onto various system files. Installing Service Pack 2 replaces most of your machine?s system files. If a spyware module has altered aspects of your system and then you start replacing system files, there is a good chance that Windows will lose network and Internet connectivity. If this does happen to you, you can fix the problem by downloading and running a utility called WinsockXPFix.exe. You can download this utility from

Even though this utility will usually fix the problem, it is better to just scan the machine prior to installing the service pack and avoid the problem completely.

More replies
Answer Match 84%

I have a Toshiba Portege Z830 that came with a single 128GB SSD.

I want to upgrade the SSD to 500GB (Samsung 840 EVO mSATA).

So I attached an external HDD and a RW DVD, created a system image backup and a system repair disk after which I shut down and swapped the SSD, rebooted, restored and everything is working as it did before.

However, now the new SSD is installed through the disk computer management's disk management facility it is showing 4 partitions and an unallocated partition of 346GB.

When I try to format the unallocated partition I get the following error message.

"the selected GPT formatted disk contains a partition which is not of type 'PARTITION_BASIC_DATA_GUID' and is both preceded and followed by a partition type 'PARTITION_BASIC_DATA_GUID' "

The four partitions showing are:

1.46GB Healthy (Active, Recovery Partition)
8GB Healthy(Hibernation Partition)
11.85GB Healthy (Primary Partition)
97.93GB Healthy(Boot Page File, Crash Dump, Primary Partition)

If I click on the 97GB partition it won't allow me to expand the volume only shrink it.

Looking up that error on the Internet it would seem that I need to convert the SSD to a MBR format, but it also seems to suggest that you can only then have a maximum of 4 partitions and I am assuming I need at least 5.

Although all the references to this error seem to refer to MBR there is nothing displayed that confirms that the existing partitions are usng a MBR format so I am ... Read more

A:SSD upgrade Problem "the selected GPT formatted disk contains ...."

Quote: Originally Posted by MartinDay007

The four partitions showing are:

1.46GB Healthy (Active, Recovery Partition)
8GB Healthy(Hibernation Partition)
11.85GB Healthy (Primary Partition)
97.93GB Healthy(Boot Page File, Crash Dump, Primary Partition)

If I click on the 97GB partition it won't allow me to expand the volume only shrink it.

Do those same 4 partitions also exist on the original 128 gb SSD?

Not sure I ever heard of a hibernation partition as opposed to a hibernation file.

Can you post a screen shot of what you see now in Windows Disk Management on the larger SSD?

Have you attempted to extend the 97 gb partition with a tool such as Partition Wizard?

9 more replies
Answer Match 84%

Before getting my dell machine with win8 baked in, I purchased a win8 pro upgrade from MS for 14.99.
Can I use that win8 pro "upgrade" disk to upgrade my core version to "pro", or will that just screw things up?


A:Can I use an "upgraded Pro" disk to upgrade from win8 core

You can use the upgrade key in ADD FEATURES:
Add Features to Windows 8

3 more replies
Answer Match 84%

I purchased the Windows 8 Upgrade for US $39.99 and after the payment is make and when the download is going to start, I am getting the error "The specified service does not exist as an installed service". How to solve this issue?

A:Windows 8 Upgrade Issue "The specified service does not exist"

Try redownloading from the email link.

If you need to download Windows, write down your new product key and enter it here.

15 more replies
Answer Match 84%

I can't seem to find instructions in the "Control" panel to hide updates. I'm sick of having to remove the "x" that keeps reappearing next to the Windows 10 Upgrade" update. I'm afraid that when I get any updates for 8.1, that I will not remember to remove the "x" from the Windows 10 upgrade.

Any suggestions on where to find information on "hiding" updates or providing step-by-step instructions on how to hide updates?

Thank you.

A:How to Hide "Upgrade to Windows 10 Home" Update

you should be able to right click the update and select hide

13 more replies
Answer Match 84%

Hi all,

This is my first post in this forum. I have tried to find the answer to my question on various forums with no definitive answer. Please shed some light if you can and know hat u are talking about.

I have a netbook running on N280 Atom with 2 GB of Ram and 2 partitioned drives at 72 GB each.

I have XP home edition installed on the C: drive and want to install Win 7 on the D: drive in order to dual boot.

The problem is that I have a Win 7 professional "upgrade" disk.

My question is: If I already have XP installed on the C: drive, will I have a problem (or is there any cons) with attempting to install Win 7 to the blank D: drive being that it's just an "upgrade" disk as opposed to a full OS disk?

Should I even try to do this?

The reason I'm even thinking of attempting this is because I get a super discount on the upgrade being that I am an adult atending a university. You cannot beat the student discount of $29.99 for Win 7 professional.

I don't want to shell out $200 for the full disk unless I absolutely have to... please help knowledgeable people!!!!!!!!!!

A:Pleez help! Dual boot:Win XP & Win 7 "upgrade" question

One problem. You talk about dual booting, but according to the license agreement you're not supposed to use XP anymore once you've used it as a basis for the upgrade.

By the way, are you sure that isn't the full version? Now that I think about it, people used the term "upgrade" with the student discount even though it was actually the full OS.

Anyhow, if you aren't worried about it possibly invalidating your copy of Windows XP, go for it and let us know how it goes.

9 more replies
Answer Match 84%

Having an issue with Windows Vista which I'm running on laptop I bought a couple of months ago. The laptop came with a "Windows Anytime Upgrade CD" which has the logo "Upgrade Your Windows Vista Experience" on it.

My wife found the CD today and installed it while I was out (so I'm not sure what happend) She said it downloaded some stuff and when it restarted she basically lost everything. There's only one profile now.. which is not one of my original profiles there. Some of our files are there... but a lot of them seem to have disappeared. Even the program files directory on the Hard Drive seems to be missing some of the programs we used to have.

Any thoughts on how I can recover some of the data? What exactly happened here?

A:"Windows Anytime Upgrade" Trashed My Profiles

Check for a C:\Windows.old folder

3 more replies
Answer Match 84%

Anyone have any experience with this? I'm not planning on upgrading anytime soon, but today I spent some time running my Win7/8 keys through a clean install of Win10 in a VM (well, first one clean, the others I used the "Change Product Key" function in Win10, which did return succesful activations).

Does this work for enabling their use in future installs of Win10? Requiring a call due to hardware change is acceptable too

A:"Flagging" Win7/8 keys for Win10 upgrade via VM

Try installing another Win10 in another VM and see if it auto activates.
Don't use a key when you install.

12 more replies
Answer Match 84%


I didn't see anything exactly like this in the forum, but If I'm given a link, I can drop this thread.

I upgraded my Vista Ultimate x64 pc bios using Gigabyte's @ Bios, but apparently I forgot to uncheck the box that removes my raid profiles.

I have a mirrored pair of raptors (Raid1) and a striped set of 3 HDs (Raid0) for storage.

Also I have 1 veloci-rapter OS drive (no Raid) that is not showing up at all? [a dual boot with 2 Vista volumes]

Below is the configuration utility:

What I've tried:

I can't boot from any disk!
-I tried a fix from the Win Recovery disk
(this may be because the configuration is gone that recognizes bootable volumes??)

I tried returning to the last known bios settings
-including clearing the bios manually from the jumper.
-I configured the CD as the first boot drive. . .
(again, probably the same reason this does not work)

I tried Xpress Recovery2 from the Gigabyte CD
- it seems unable to read the disk

I may not be correct about this being a raid issue, but if it is, then why can't I see/boot from the single disk volume (vRaptor) ??

I have more info, but I wanted to keep the first post short

Thanks For looking at my problem
(I realize now how little I like my secondary pc!)

A:Bios upgrade = "Missing operating system_"

You'll have to reformat everything and reinstall Vista and set up RAID again most like. Did you use the gigabyte windows bios flash or the BIOS version?

5 more replies
Answer Match 84%

Admittedly, my copy of Streets & Trips is aged at v2009. But it ran last month!

My fears about W10 included the fact that MS would eventually start obsoleting older software. I used MS S&T for quick evaluation of routes for trip planning, and also as a "just-in-case" to my GPS when traveling since I had the version with the (now useless) GPS receiver.
"Been there, done that!" The screen-shot is after I had already received the warning and gone through the Repair/Reinstall procedures using the original installation media.

They are not far from making enough of my software obsolete that Linux becomes a viable alternative. If my older, 3-license version of Office goes, I'm gone. Only the many Access reports I have developed over the years keeps me from doing that. I consider "End of Support" to mean no new patches, no developer support, and no user support. I have never considered "End of Support", which has been announced, to mean "Will no longer run". How about you?

Any suggestions other than to not expect old software not to run? Over the years I saw MSDOS applications drop off the cliff, then many of my early Windows applications. Now stuff that ran under W10 as recently as the end of July doesn't work.

More replies
Answer Match 84%

How do I re install windows 8 while KEEPING my files?

For example you upgrade from windows 7 to 8 you have an option to "upgrade" and you keep all setting etc...
How do you do this with win 8 alredy installed and installing win 8 again

Many thanks!

A:Solved: How do I "Upgrade" windows 8? Like reinstall and keep my files

6 more replies
Answer Match 84%

It's been there for literally over a day. At first it appeared to be using the hard drive now it's just sitting there being pretty. Trying to go from CP to RP btw.

Wow literally 3 minutes after I posted this it just decided O LOL I SAW YOU POST SO IM GONNA WORK NOW. and it worked...

More replies
Answer Match 84%

It appears I'm not the only one with this issue. I am using an Inspiron 17R 5737 laptop that came with Windows 8.1. After upgrading to Windows 10, I've noticed a couple of things: 1. In Dell audio, my Waves Maxx Audio 4 works, but I am missing all of my presets in the EQ and I am actually not able to adjust ANY settings at all. I have called Dell 3 times now, resulting in a total of 6 hours on the phone, where they had me uninstall and then download and reinstall the Realtek audio driver. After downloading and installing 2 times, the EQ presets came back, but I am still unable to do anything else within the program. I have noticed, after the first time, that updating the driver causes the error with Maxx Audio. So the second time I reinstalled, I did NOT update the driver, but I am still unable to make any changes in the program. This is very frustrating because I record music and mix the final product with my laptop.
The 2nd issue I have will have to be directed in a different forum, as it has to do with my laptop not waking from sleep mode.
Any help with the audio issue would be very much appreciated.

A:Issues with Maxx Audio after Windows 10 "upgrade"

I solved this issue by first downloading the latest Realtek audio drivers from Dell. For my XPS15/M3800 it was Realtek ALC3661 Audio Codec version,A00. This is a 325MB download. After installing this and going through 1 or 2 reboots, my Dell Audio Sound Manager was restored but all MaxxAudio presets were missing. To fix this, I opened the Device Manager-->Sound, Video, and Game Controllers the right-clicked Realtek High Definition Audio and selected Update Driver Software. I chose to search automatically for updates. Windows found an updated version, installed it, rebooted, and then my presets were restored.

3 more replies
Answer Match 84%

I've been trying to upgrade from Vista Home Premium 32 bit to 7 32 bit. After a few hours it does its final reboot and shows the message above when I log into Vista. Computer is Acer Aspire 6920.

I ran the upgrade tool and the only thing that stands out to me is that is seems to have an issue with the Intel Pro Wireless thing. I updated the driver and software but still get the same warning. I uninstalled lots of software that I thought might be causing issues but still nothing, although the computer is running much faster now. I've been at it for weeks...

I located the setuperr log and see quite a few lines similar to:

2012-05-28 17:14:25, Error [0x080654] MIG Path not found for move target \\?\C:\Users\Default\AppData\Local\Microsoft\Windows\History\History.IE5\index.dat; attempting to create it[gle=0x00000003]
2012-05-28 17:14:25, Error [0x080656] MIG Failed to restore file \\?\C:\$INPLACE.~TR\Machine\DATA\Users\Default\AppData\Local\Microsoft\Windows\History\History.IE5\i ndex.dat to \\?\C:\Users\Default\AppData\Local\Microsoft\Windows\History\History.IE5\index.dat[gle=0x00000003]

The complete setuperr file is attached.

I really don't want to do a clean install, I have a ton of programs and games I've gotten from that I cannot reinstall. Any help would be appreciated.

A:Attempting upgrade: "This version of windows cannot be installed"

If you really have IE5 then obviously that needs to be upgraded to IE9. Run your Windows Updates in Vista to make sure everything is fully up to date including SP's.

If there are issues flagged during the Upgrade Advisor phase before install begins, be sure to resolve all of them. If in doubt uninstall the program or device in Control Panel or Device Manager.

Type msconfig in Start Search box, rightclick result to Run as Admin, uncheck everything in msconfig>Startup and >Services tabs (after Hiding All MS Services), reboot then try Upgrade again.

Remember that you are struggling here to get an inferior in-place Upgrade. Nothing compares to a fresh Clean Install which will teach you a lot about your computer. With Win7 backup imaging you can save a backup image once set up so you never have to reinstall again - just reimage the HD or replacement in 20 minutes.

9 more replies
Answer Match 84%

Hey guys, i've got windows 8 and yesterday it tried to update. It took a while, about 45 minutes, and then it cut to the "we couldnt complete the updates undoing changes dont turn off your computer" screen. Its been like that ever since, and that was at 1pm yesterday. The laptop did die 4hrs in, but even after turning it back on its still the same screen. :^( the computer was wiped for me not even 4 days ago.

I had someone say this happened to them and they said its a harddrive problem, and they were 90% sure its now a giant paperweight. And i had someone else eay that it happened to them and they never got it to work again and i really hope thats not the case because then i'm out a computer!!!!! Please help!!

More replies
Answer Match 84%

I just noticed that everytime I hit "check for new updates" a failed update is added to my update history called "Upgrade to Windows 10 Home" (3 so far). It has no KB number. The error number is 80240020. When I click on more info or help it goes to the microsoft "Windows 10 Insider Preview" pages, which I have not joined or had anything to do with.

Searching for the error number 80240020 I get info about a "zune software installation failure". Yikes!

Perhaps this has something to do with the imminent Windows 10 rollout, but for now it is not working very well!

A:Failed update "Upgrade to Windows 10 Home"

Having the same problem here. It'd be nice if Microsoft would say it's normal. I'm too paranoid for this... hehe

3 more replies
Answer Match 84%

My question involves upgrading a home desktop to Windows 7 Ultimate. I have a copy of Windows XP Professional and Windows Vista Ultimate which are Academic versions I purchased at a discount from my university. (I already purchased the Student Windows 7 edition for my laptop).

**Are the academic versions of Windows Vista Ultimate or Windows XP Professional eligible for the Windows 7 Ultimate Retail Box Upgrade?**

I do not want to purchase the Upgrade retail box version to then learn the Academic version of XP and Vista are not eligible for the Upgrade version of Windows 7 Ultimate. Or will I need to purchase the Full Retail Box version to upgrade to Windows 7 Ultimate?

A:Academic XP Professional eligible for Retail "Upgrade"?

You are "Eligible" to upgrade from any version of xp or vista - but you can only perform in-place upgrades from certain versions, the fact that they are academic should not matter. But see Windows 7 Upgrade Paths for details about which versions can be upgraded in place.

2 more replies
Answer Match 84%

I've decided to upgrade my Windows 7 Ultimate to Windows 10 with the free upgrade. Unfortunately, it has been stuck "Checking for Updates" for the last 30-45 minutes. Is this normal? I've updated two laptops, one Windows 7 Home and one Windows 8 and it didn't take nearly this long. I'm afraid I'm stuck in some kind of loop. I've searched the forum and couldn't find anything.

A:Upgrade Install Stuck on "Checking for Updates"

Originally Posted by ARAMP1

I've decided to upgrade my Windows 7 Ultimate to Windows 10 with the free upgrade. Unfortunately, it has been stuck "Checking for Updates" for the last 30-45 minutes. Is this normal? I've updated two laptops, one Windows 7 Home and one Windows 8 and it didn't take nearly this long. I'm afraid I'm stuck in some kind of loop. I've searched the forum and couldn't find anything.

Well, please disregard. It finally started installing.

0 more replies
Answer Match 84%

So, I am planning on buying a new hard drive for my computer, and since Windows 10's activation is based on hardware, will I still have the free upgrade?

A:Windows 10 "Free upgrade" after hardware change?

Yes. It's tied to the motherboard, not a specific hard drive.

2 more replies
Answer Match 84%

hey guys I have a possibly terminal case here I've worked on and cannot resolve. Brother's Acer desktop running windows 7 64-bit, he took the bait and switched to windows 10, and he is not a technical guy.
It ran into a bad device driver apparently and never booted win 10 successfully. I had him build a recovery usb, we did that, went into troubleshooting, asked for boot options to try to get it into safe mode, but it bailed again just like trying to startup any other way. Auto repair to no avail [he tried that about a hundred times].

short of pulling the drive and starting over again with a new drive, do any of you have a suggestion?

thank you

A:Acer desktop cannot boot after Windows 10 "Upgrade". help

Are you past the stage of wanting to recover any data off the hard disk?

If you were trying to upgrade rather than doing a clean install you could try the latter as an alternative route. This requires that you have a qualifying W7 product key that you use to activate W10.

Windows 10 - Clean Install

1 more replies
Answer Match 84%


I hope this is the correct sub-forum.

I have a family member with an issue that I cannot solve my googling the problem.

The family member tried to upgrade their windows 7 to windows 10. Something went wrong (apparently - I was not there) and it restored to Windows 7. Now one of their other hard drives appears to be completely empty (931gb of 931gb free) and it was renamed to "system reserved". The drive letters has been switched with the dvd-drive.

Is there any way to move the system reserved part to the c:\ drive where it belongs and save the data?

Thank you

A:Upgrade from Win 7 -> Win10 failed. Now other HD "system reserved"

All you have to do is set the C partition Active and run startup repair until windows boots again.

There is no moving of the system reserved partition, you are simply writing the system files to the C partition so windows will boot again, but as I have said, the C partition HAS to be marked Active in order to do that. It can easily be done with a partition Wizard Boot CD and a System Repair Disc, also known a Startup repair disc, made on any Windows 7 machine of the same bit version, 32 or 64 bit and of the same Service Pack version, hopefully your Windows version was Service Pack 1.

It can also be marked Active using Diskpart with your install DVD or aforementioned System repair disc.

Method 2

Partition - Mark as Active

7 more replies
Answer Match 84%

I wanted to upgrade Windows 10 November Update to Anniversary Update. I ran the Windows 10 Upgrade Tool and it said "Display is not compatible"

Graphics Card: Intel HD Graphics
Direct X 12
1st Monitor: 1920x1080
2nd Monitor: 1360x768

Thank you!

A:Windows 10 Upgrade Tool says "Display is not compatible"

You might check to see if you have any remote access drivers installed like LogMeIn, Teamviewer, GoToMyPC, etc. Look for them in Device Manager and just delete/uninstall them.

You can always reinstall anything if still needed.

2 more replies
Answer Match 84%

Hi, tonight the update for upgrading to Windows 10 was downloaded even though I didn't reserve a copy of Windows 10 and I'm filling happy about Windows 7. I've uninstalled the update KB3035583 from my computer and hided it from being updated in the future. Still the notification "Upgrade to Windows 10-Get started" remained on the windows update screen. Is there any way to get rid of it as well so that I wouldn't click by mistake the get started button? Thank you.

More replies
Answer Match 84%

when i attempted to upgrade via automatic upgrade, sp3 would not complete.
the internet connection is NOW not available, yet it does hook up to the lan via an ethernet cable to the linksys router.
there are no yellow marks in device manager.
i have tried:

i also tried:
TCP/IP stack repair
netsh int ip reset reset.log

netsh winsock reset catalog

Reboot the machine.

i attempted to upgrade to sp3 via a download of the it version for multiple computers. i get a "access denied" error. then a warning the sp3 installation did not complete and xp has been partially updated and may not work properly. i am the admin, so i am thinking the access is not the same issue. perhaps a corrupt download? i copied this file from another computer where i used it to slipstream into an installation cd. i have not used this cd or sp3 file to verify it is working.

i tried a dell utility, "driver reset" and it showed no errors

i tried directly hooking the machine to the nic card of a computer connected to the internet, still no connect.

the problem is on a dell 9150 running xp home sp2

More replies
Answer Match 84%

I have done my very best to follow the posting guidelines properly.
Please let me know if there's anything I could have done better or made more clear.


I am currently 'using' Portshutter V2 rel.4 (as far as I can tell. This version number was found in "portshutter.chm").

Operating System:

Windows 7 Professional.


FUJITSU LifeBook T5010
System Serial Number: R9706820
Enclosure Type: Notebook

Windows 7 Business (build 7600)
Install Language: English (United States)
System Locale: English (United States)

Problem Statement:

First and Foremost: I would like to impress the fact that this computer is neither stolen, nor has the system been compromised in any way. I simply upgraded from Windows Vista and immediately encountered problems relating to configurations I had not administrated.

Before the upgrade to Windows 7, I had disabled the software, "Portshutter" from affecting my preferences and settings. When I upgraded, these settings were set to disallow connections of new devices including, but not limited to: Universal Serial Bus (U.S.B.) and Serial Advanced Technology Attachment (S.A.T.A.) devices. Additionally, the upgrade has set an administrator password for this program (a password other than the administrator password for the Windows account). Without this password preferences and settings of this program can not be changed without this password. Additionally, this program can NOT be uninstalled wi... Read more

A:Upgrade from Vista to Windows 7 Crippled by "Portshutter":

I actually managed to fix this problem, myself.

2 more replies
Answer Match 84%

For those of you who are interested in using the most currently available SP3 upgrade for Windows XP, this link will provide you with the file for the correct version - 5.1.2600.5508

This URL at the Softpedia site

and this URL at the Microsoft site

are still providing the file for version 5.1.2600.3311, which is the original SP3 RC2 upgrade.

I upgraded today from version 5.1.2600.3311 to version 5.1.2600.5508 in both of my desktops. I have no idea what's new or different between the 2 versions, but I have noticed a snappier response.

(This is for information only and is not intended to encourage users to make the upgrade from SP2.)


More replies
Answer Match 84%

I recently installed an SSD in my PC, and did a fresh install of Windows 7 in the process. I unplugged the HD with the existing install of Windows 7 during the installation process, and plugged it back in after.

Now I'm trying to retrieve some settings for an app I had on my previous installation. But when I go to my old Windows 7 boot drive (now D: ) and try to access the AppData folder, it seems to be showing me the contents of my current AppData folder on C: instead.

Is this what Windows does? If so, is there any way around it, so I can retrieve the application data that I'm after?

A:Do Windows 7 user settings get "aliased" after an upgrade?

Quote: Originally Posted by OneTwoThree

I recently installed an SSD in my PC, and did a fresh install of Windows 7 in the process. I unplugged the HD with the existing install of Windows 7 during the installation process, and plugged it back in after.

Now I'm trying to retrieve some settings for an app I had on my previous installation. But when I go to my old Windows 7 boot drive (now D: ) and try to access the AppData folder, it seems to be showing me the contents of my current AppData folder on C: instead.

Is this what Windows does? If so, is there any way around it, so I can retrieve the application data that I'm after?

What are the exact steps that you're taking to access it from start to finish?

9 more replies
Answer Match 84%

I am in charge of 2 Compaq CQ2815EA from PCWorld (*spits*) for my companies social club.

They came installed with Windows 7 Home Premium, and being a social club they were reluctant to pay to upgrade to Pro (I may have some swing with that this time). As such, and due to the environment the machines are being used in, I used some registry hacks to prevent users messing with the system where possible. (Unfortunately I cannot remember exactly what tweaks I employed).

Now it's come for the Windows 10 upgrade.

I have used the Media Creation Tool, both directly on the machine in question and to create installation media (USB).

The install starts off OK (under the administrative logon).

Then we get the first reboot, I get the black screen with the grey progress bar "Loading Files" and then nothing.

The monitors built in error message reports "Out of Range" (It would normally report "Cable Not Connected" when there is no signal).

It goes like this for ages, and as I can't leave the machine unattended I reset the machine, I got the same error and then eventually the windows 7 login.

Logging in gives me an error message as to why Windows could not install.

So far I have received 2 different messages

The installation failed in the SAFE_OS phase with an error during APPLY_IMAGE operation

The installation failed in the SAFE_OS phase with an error during INSTALL_RECOVERY_ENVIRONMENT operation

I just checked my Win 7 update... Read more

A:Windows 10 Upgrade Failing in "Safe_OS" phase...

You can extract the ISO and run it from a folder in the machines? Did you remove all AV programs before the upgrade?

You may get better results if you post your question at the Windowsten forum.

Windows 10 Forums

2 more replies