Tech Problem Aggregator

Need information on a Dell computer.

Q: Need information on a Dell computer.

I a currentlly concidering buying an older used Dell model # DHS computer. I have tried searching online to different Dell sites and can not find what this computer accually is. MGHZ, Meg bites, etc. It to my knowledge is a 2000 model, with only one Ethernet port on the back, no telephone hookup ports. When can I find more info on this computer?.......txtrker

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Answer Match 48.3%

I have a new Dell desktop running WinXP. In the past two weeks, my computer has froze on me twice. I was using Outlook Express today and last time I believe I was using Explorer. The mice freezes, nothing happens when I hit Control+Alt+Del, and when I hit the power button on the tower, it still remains on. Nothing shuts off. The only way I can get my computer back again is to unplug it from the wall and replug. When I did that today, It showed the picture on my desktop but all the icons were missing. I hit the Start button to go to MSOutlook Express and I saw the desktop icons briefly (but against a blue background - no wallpaper). Now it's running okay.

I called Dell's helpdesk and they had me run "msconfig" and uncheck all the applications that run upon startup. I also was told to then to to Control Panel, Performance and Maintenance, System Properties, Advanced, Error Reporting, and then to check "Disable Error Reporting" and to NOT notify me when critical errors occur.

Then I was told to go to Start, Run, and type in "services.msc", click on Remote Procedure (the first one because there are two),
Recovery, and then in the drop downs select "Take No Action" for First, Second, and Subsequent Failures.

He said I won't have anymore crashes. Does this sound right? I also said that I usually have McAfee running at all times (right from starting the computer) to detect viruses. I asked how my system is being protected, ... Read more

A:Did I get good information from Dell?

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Answer Match 47.88%

Where can I download Dell Battery Information Software for a Dell Latitude E6530?

A:Dell Battery Information Software

You can click the link below to download the online manual for your computer. The manual will provide specs for the battery. Below is your battery and adapter information.
Dell Feature Enhancement Pack
Latitude E6530 Drivers Downloads and Manuals
4-cell (40 Whr)6-cell (60 Whr)9-cell (97 Whr)9-cell (97 WHr) Slice Battery (Optional)9-cell (87 Whr) 3 years warranty (Optional)
AC Adapter:
65w90w (Optional)150w (Optional)90w Auto/Air Travel Adapter (Optional) 

22.60 mm (0.89 inch)
94.89 mm (3.74 inches)
275.38 mm (10.84 inches)
605.00 g (1.33 lb)
Amp-hour capacity
3.0 Ahr cylindrical
Watt-hour capacity
97 Whr
Temperature:    Operating    Non-operating
 Charge: 0° C to 50° C (32° F to 122° F)Discharge: 0° C to 70° C (32° F to 158° F)–20° C to 65° C (–4° F to 149° F)

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Answer Match 47.88%

[insert arguing here]

A:Dell Inspiron 1501 Information

My original question is what method does Dell use to provide password protection on this Inspiron 1501. Why is that considered asking for a password? If I asked where the CMOS is stored on a (you pick a name) motherboard, I bet someone could answer that. I am interested for a purely technical reason.

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Answer Match 47.46%

Hello there,

I'm trying to upgrade my wife's computer; the problem, however, is that she's running on a Dell XPS system that's about... two years, this December. The general specs:

CPU: Intel Pentium D 820 2.8Ghz
Video Card: 512Mb GeForce 7300GT

I'm trying to upgrade her system since we game a bit. Everything was fine until she started looking at Age of Conan. At the very least I know she needs more memory. I have a feeling she'll need a video card upgrade, but I'm going to do one thing at a time and start with the less expensive memory upgrade.

That being said, I'm having a little trouble getting the information I need to be certain I get compatible memory, and eventually, a compatible card. I just downloaded and ran CPU-Z to get some more specific information, but the damn motherboard is apparently made by Dell.

Dell 0YC523
Chipset: Intel i945P/PL/G/GZ

I'd like to bump her up to 4 gigs. She has four slots, but on the new computer I just built only two of the four slots seemed designed to accommodate normal memory. If her motherboard is the same then I'll need to buy 2 sticks of 2GB, instead of 2 sticks of 1GB.

So, I guess my question is, can her motherboard accommodate 4 sticks of memory, or only 2? Regardless of how many modules I can use, what kind of memory would you suggest?

I suppose I should also solicit video card suggestions since, as I said, I have a feeling her current card won't cut i... Read more

A:Dell Motherboard: Trying to find some information for upgrades

This is the nest memory really and guaranteed to match:
That's all she needs or I should say what will provide the best boost and if you put your model in, the configurator will show you what you can use.
Although 7300 GT is a weak card for gaming. You can pick up an 8600GT well priced these days under $100 with 512 ram onboard and various rebate deals that would also be a good idea.

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Answer Match 47.46%




1. HELP AND SUPPORT: Go to Start, click on "Help and Support" the Dell information is on the right side of the screen. You can also search for Microsoft help, but the Dell part of the screen has information that is actually written in English! Short-cut links are often provided by Dell on many new computer systems. Your desktop may show a "Dell Support" link, a "Solution Center Link", and an "Owners Manual" link. Additional a "Learn Windows XP" tutorial is provided on new Dell computers. It's an excellent tutorial and talks about many of the differences between Windows XP and older versions of 95/98.

2. HERE IS A LIST OF KNOWN DELL SUPPORT SITES: (Mods/admins please add or modify accordingly.) :This is Dell's main home page For questions relating to Dell orders and shipping. Note: The Help and Support option in XP does provide the opportunity to chat on-line with a customer care represenitive. (This is for orders only, and is for non-technical support issues.)

Tech support, driver downloads, updates can be found at Dell's homepage by providing your system information. For personalized support, you will need your system's service tag number and express service code.


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Answer Match 46.62%

My XPS15 9550 laptop today installed considerable updates that took much of an hour to finish.  Upon completion selecting the Dell Premier Color shortcut icon for premiercolor.exe, it no longer brings up a window as it used to.  I can still go into control panel Display then drill down several levels to get at advanced color settings.  So tried to find online a guide for using this but could not find anything after considerable searching.  Much Dell ad info about how it is useful and users with issues that makes finding real help like a needle in a haystack.  The System Info SW info shows the process running from start up.  Version shows
What I would like to read is user guide information for using the program.

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Answer Match 46.62%

Hi everyone.

I own a Dimension 8400. Im kinda unfamilular with the dual channel RAM type stuff so I was gonna ask a couple questions to clarify.

I found this entry in everest:
Memory Controller:
Type Dual Channel (128-bit)
Active Mode Dual Channel (128-bit)

Memory Module Properties:
Module Name Samsung M3 78T3253FG0-CCC
Serial Number 020C353Bh
Module Size 256 MB (1 rank, 4 banks)
Module Type Unbuffered
Memory Type DDR2 SDRAM
Memory Speed DDR2-400 (200 MHz)
Module Width 64 bit
Module Voltage SSTL 1.8
Error Detection Method None
Refresh Rate Reduced (7.8 us)

Memory Module Properties:
Module Name Samsung M3 78T3253FG0-CCC
Serial Number 020D353Ch
Module Size 256 MB (1 rank, 4 banks)
Module Type Unbuffered
Memory Type DDR2... Read more

A:Dell Dimensions, Dual channel RAM information required.

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Answer Match 46.62%

On my Dell Windows 7 laptop (Studio 1555) I have the System Volume Information showing (despite checking "hide system files" and hide hidden folder options enabled). The folder is also accessable from my admin account (not the root admin but the admin of the PC).

Dell Studio 1555
Windows 7 SP1 x64 (all updates installed)
Norton Internet Security 2013.

A:System Volume Information folder showing on my Dell PC

I've done a factory re-install of Windows and the folders are still showing.  I think it's showing by default for that particular Dell model.

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Answer Match 42.42%

I know a lot of you will laugh but here it goes. I have a real old IBM PC (one with only serial port, parallel port, & 1.4MB floppy drive) running Windows 98 on 64MB of RAM running my QuickBooks 99 software. It is not networked or connected to anything since I want to keep it completely virus free. Now it has come to the point the system can die on me at any time, I want to migrate to a new Windows 7 laptop running the current QuickBooks 2011. I just have no idea how to get my data files from the old PC to the new laptop without major operation. These data files are all about 6MB in size and I have about 100 of them. Any pointers that can help me accomplish this task will be highly appreciated.

A:How to copy Information from a real old computer to a new computer

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Answer Match 42%

I remember this one program, but not too well. Started off something Sandy or San or Scan. What it basically did was list all the information about your computer hardware, everything, CPU, hard drives, all the PCI cards you have plugged in. Does anyone know the name of this program or recommend a program that does this? Thanks in advance.

A:Computer Information

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Answer Match 42%

I have a Dell Inspiron E1505 and I have been on here before to try to get it fixed and I pretty sure it is past the point of fixing so I am going to get a new one but I was wondering if there is anyway to get it to go on to get my important files off of there. It is stuck in a restart loop so i cannot get it to the main screen. I just have some many pictures and other things off of there I need. If someone could help me out I would appreciate it. I know I have a few viruses that have infected my cd drive and everything else we tried reformating it last time but that did not even help. Thanks!

A:I need to get information off my computer

Hello and Welcome to the forums!My name is Gringo and I'll be glad to help you with your computer problems.Somethings to remember while we are working together.Do not run any other tool untill instructed to do so!Please Do not Attach logs or put in code boxes.Tell me about any problems that have occurred during the fix.Tell me of any other symptoms you may be having as these can help also.Do not run anything while running a fix.We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.In order for me to see the status of the infection I will need a new set of logs to start with.Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.I need you to make a bootable usb and to make a screenshot for me - follow the instructions below to do thisHow to create a bootable Puppy USB DriveDownload and save a copy of the latest Puppy ISO fileDownload and save a copy of Unetbootin for Windows.Ins... Read more

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Answer Match 41.58%

I am initiating a proxy server that acts as our webfilter.
On one of the machines I can't get the proxy's address to stay on either chrome or IE10.
Very strange. I can type in the ip and the port but the apply button remains greyed out and when I hit OK - it just doesn't take???

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Answer Match 41.58%

i am getting ready to sell my computer, but i want to delete all my files and programs from my computer. what is the best route i should take to safely clear out my computer, so i can sell it?

A:Deleting Information On Computer, How?

Take out the hard drive and keep it for a secondary drive for your computer. Sell the old one with out a hard drive. There is no rule that you have to sell a computer with a hard drive but if you leave it in the computer with an operating system on it you are required to have the install software, manual if any and key code with it.

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Answer Match 41.58%

I had a simple question that can hopefully get answered very swiftly. I can't remember the name of a utility that people post here and on other tech forums all the time. The program gathers all the system information, including processes running and plenty of other detailed information about the computer.

I'm sure it's a simple answer, so if anyone can please post the name of the program I would be very appreciative.

A:Computer information Gatherer

SIW (System Information for Windows)

This does that;

Be sure to download the "standalone English version" (center of the page).

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Answer Match 41.58%

I'm visiting relatives in the U.S. for a few months and I'm using their computer to try and download television shows from the BBC using the BBC iPlayer. I requested an account from the BBC iPlayer and was given a login/password to use.

Here's the problem -- when I try to log in and download a television show I get this message:

Sorry, you appear to be outside the UK
This content can only be downloaded by users in the UK.

Question: How do they know that I'm outside the UK? Is there any way I can set up the computer so that it uses my UK address instead?


A:Setup Information: How do I get my computer to believe that I'm in the UK?

you can use proxy servers to make it look like your from the uk, im not sure if im aloud to expand on this it might be against forum rules, sorry

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Answer Match 41.58%

I made a back up (option: all information on this computer) on a Windows XP Pro SP2 computer and given that this Windows XP is no longer repairable, I am thinking of rebuilding a new Win XP system and do a restore BUT does anyone know what this restore will include exactly?

Will this restore include: (1)personal data? (2)Settings? (3)Programs? (4) user accounts ..etc
Or what would be the best way of approaching a proper job of this PC?

Given that this is my live data I d be grateful to hear some professional advice before risking it and also the fact that the backup took a good 5hrs.

Many thanks

A:What does Restore 'all information on this computer' do exactly?'


Here's a good tutorial with pics that you can use to guide you in using Microsoft BackUp

It explains both what backing up "all information on this drive" does as well as what it puts back....

Restoring data
Now that the backups have been created, let's look at restoring them. Note that Windows XP Home cannot use the automated system recovery disk to restore itself, as described below. To recover XP Home backups in the case of an emergency, reinstall Windows, then install the backup utility and manually restore your previous backup.Click to expand...

If you have Win XP Home you have an install disk, so you can reinstall the operating system? Or, do you have some other way to reinstall Windows?

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Answer Match 41.58%

I have recently installed a new HP Pavilon computer. My question is how do I transfer "Favorite" information from a Dell Diminsion computer with XP home system to the HP with Windows Vista system.

A:Transferring information to a new computer

Hi, are you meaning all of your docs and pics or just favorites from IE?

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Answer Match 41.58%

How do i check the settings of my computer in BIOS? Like what type of "ram" i have how large is it, what kind of motherboard i have what version what company my drivers etc etc

A:BIOS computer information

Two applications that are probably already on your computer "dxdiag" and msinfo32" should tell you most of what you want to know.

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Answer Match 41.58%

what command do i use to see what ports are being used for what on my computer? i need this to see what open ports i have before i assign them

A:ports information on an xp computer

Go to Start/Run, type in CMD then hit OK. Now type in netstat and hit enter. It will list all connections. if you do netstat /? it will show you all the switches you can use.

Also you can use Advanced Port Scanner to see what ports are open on your machine already.

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Answer Match 41.58%

Had a compaq computer that just died on me ,and I didn't back up anything. Plugged in the hard drive to the new computer won't let me activate says it's offline ,but I am using same connection right now. Is there any way of getting around this I wanted to pick up my data on my hard drive. The old computer is died and I am not looking to fix it cause it is not worth the money.

A:Oem computer can't retrieve information.

<<Plugged in the hard drive to the new computer...>>

If you mean that you tried to move the hard drive from System System the main drive containing Windows...and it doesn't work...that should be expected. The drive from the Compaq system reflects the settings, drivers, and an approved XP install for your Compaq system...and that's the only system for which that install of Windows is valid.

If you mean that you attached the drive as a secondary drive and cannot access the data need to be clearer in expressing exactly what you have done.


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Answer Match 41.58%

Since I've been using my new system running Windows XP Home, I've noticed on sites that require log-ins, that I have to re-login all the time when I visit. It's like somehow now my computer is not remembering to automatically remember my log-in information. It may be due to the new firewall installed called CA Internet Security Suite. I tried changing the settings to "medium security", but when I check again, the setting all revert to "high security." This was not a problem with the old computer running Windows 98. What's causing this and is there a fix?

A:New Computer not remembering log-in information

check your firewall config to see if you are blocking cookies. They contain that logon info so if blocked you will have to re-enter your info

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Answer Match 41.58%

I am new here and hoping that someone can help me out.  I am not sure if I have a lingering problem, but I encountered something and wanted to report it and check if others have any experience with it.  I was on youtube actually watching videos about car repair when a pop-up that redirected me to a new webpage occurred (it was the web page of hxxp:// A pop-up box appeared saying I had been infected and it then gave me a phone number to call (866-915-6151).  When I tried to simply close the pop-up, it would go to one of those boxes that asked me if I really wanted to leave the page.  If I continued to try to leave the page, it would then bounce back to the original box each time.  I got caught in an endless loop and could not close my webpage or my browser or get to any other program or window on my computer.  I had to physically turn off the computer to escape.  I am now wondering if I might have a lingering issue from this?  Has anyone else encountered this issue and does anyone know about this site, phone number, and issue?  A google search revealed nothing and I am wondering if this is a new thing?  Any help or information would be appreciated!

A:Any information about

Hi jstach These kind of websites/pages/pop-ups are known as "tech support scams". You can read quietman's article below on them to learn more. the web browser and then relaunching it usually eliminates the bogus warning message and is the best way to deal with these scams. If the browser freezes or hangs, you may have to close it with Windows Task Manager by selecting End Task. Afterwards, be sure to refresh (clear) your browser's cache.This is typically the reason security scanners do not find any malware on the computer after encountering these types of scams.These are web-based alerts, and therefore contained in your web browser. They usually don't drop any malware on your system, and you won't encounter the same one again (unless you don't clear your cache). So if you hit one, simply kill your web browser process to exit it and continue using your computer normally

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Answer Match 41.58%

Hey everyone,
I need someone who is great with computers to answer this question. I am wanting to play the upcoming Sims 3 game on my computer, but I'm not too sure if I will be able to run it on my system...
The minimum requirements for the Sims 3 game are: (I have Vista)

Windows Vista (Service Pack 1)
2.4 GHz P4 processor or equivalent
1.5 GB RAM
At least 6.5 GB of hard drive space with at least 1 GB additional space for custom content
128 MB Video Card with support for Pixel Shader 2.0

NVIDIA GeForce series
FX 5900, FX 5950
6200, 6500, 6600, 6800,
7200, 7300, 7600, 7800, 7900, 7950
8400, 8500, 8600, 8800
9600, 9800, GTX 260, GTX 280

...And now here is my system information:
Windows Vista
Processor: AMD Athlon X2 4450e dual-core processor
Memory (RAM): 3 GB
Hard Drive: 250 GB
NVIDIA GeForce 6150 SE graphics card

If anyone could help me determine this, I would appreciate it very much! Thank you!

A:Computer System Information (Please help!)

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Answer Match 41.58%

Sup, i'm new here, couldn't find the right catagory for my problem, so dont hate me for this.

My problem: Well, I have two actually. The first is basically when I open my Task Manager function, it doesnt show the tabs (processes, cpu memory etc) it doesnt show that, just all of my current processes.

Now the second problem is when I click on the system > general tab to find my computer specs, it only shows how much RAM I have, not my processor, vid card and all that jazz.
Heres an image to give an idea of wtf im talkin about here

Yea yea I know my computer sucks, but usually I wouldn't give a crap about this, but the reason why im askin you guys about this is because my dad wants me to write down EVERYTHING about my computer so he can tally up the costs for an upgrade etc... So if you can help, great. Thanks?
Microsoft Windows XP
Home Edition
Version 2002
Service pack 2

The last test i've ran was by AVG Free Edition at 10:30AM 3/13/2008 nothing out of the ordinary.

A:Loss of computer information

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Answer Match 41.16%

I am trying to edit information for my mp3's so they are all organized in iTunes, it will not let me do it.  iTunes doesn't let me edit the information either! Help!?

A:Windows 7 won't let me edit information... I.E. mp3 file information like artist,

Hi,You can right click the MP3 file and click Properties. Switch to "Detail" tab and then you can eidt the MP3 information, such as Title, Artists and Composers. Can you modify the information successfully?If the information cannot be modified by iTunes, you may need contact Apple support for further assistance.Thanks,Novak

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Answer Match 41.16%

When I start up the computer, it always brings up this message.
"We apologize, for the inconvenience, but Windows did not start successfully. A recent hardware or software change might have caused this." I get the options for Safe Mode start up, Last known working config, and normal start (all of which end in a blue screen). This computer is a Dimension E521, and I'm trying to get all the important stuff off the hard drive so I can reset to factory settings. How can I do this? If any additional information is needed, I'd be happy to provide it. Thanks.

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Answer Match 41.16%

Ok, I have a HP Pavilion Computer Intel? Celeron? CPU 2.50GHz 2.49 GHz, 760 MB of Ram
Operating system is Microsoft Windows XP Home Edition Version 2002 Service 2PK

The problem started a few months ago when I would attempt to go on to the internet the computer would pop up multiple internert pages, the same one, but I would have 3 or 4. Then it started freezing up when I would go to any location on the internert. But if I was sent something on the internet via email I could go on to the page from my email message, not a problem. Just recently I did this though and it allowed the first few pages and then started freezing up. I had a friend come over to try to find help me, he downloaded a free version of AVG Anti Virus and we found some stuff and deleted it, well I was told to put it in a vault, so I did. I just found the vault today and deleted it out of the vault, or it is called quarintine, I guess. The computer is now starting to slow up when I go on to do things on my email. Right now it is a little slow when I am in my files but not too bad. the freezing problem as far as going on to the internet is just as bad as before we got some threas out. I am scanning again as I am writing this on another computer. I am willing to just start all over again if you want to help me with that. I saved all of my important files and I am ready to crash this thing and rebuild. I still do have acess to email and files. There are not warning boxes or anything coming up on my screen.

A:Freezing Computer ~ More Information This Time

Please download Malwarebytes Anti-Malware and save it to your desktop.alternate download link 1alternate download link 2Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan.If an update is found, the program will automatically update itself.Press the OK button to close that box and continue.If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.On the Scanner tab:Make sure the "Perform Quick Scan" option is selected.Then click on the Scan button.If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button. The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".Click OK to close the message box and continue with the removal process.Back at the main Scanner screen:Click on the Show Results button to see a list of any malware that was found.Make sure that e... Read more

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Answer Match 41.16%

Request for help on collect information,

Dear All,

I need a help from you guys.
Currently my boss ask me collect all the information from user pc to check what program they are installed.

Manual way :
go to control panel->add/or remove->check on what program they has install.

The problem is my company over 200 user.
I wonder whether can we use some tools to make it easy?
Any software recommend?

Very thanks,
poor guys looking for help!!!

A:Request for help on collect computer information

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Answer Match 41.16%

Greetings: Some of you can recall that I had a problem with my computer navigating form quoted links on e-mails and basically the second click just produced a blank screen. My computer is back to normal now after I put together some pieces from a group of suggestions. Here is what I did; I uninstalled every program, went to Programs & Features and viewed updates and uninstalled every one that I could (not all would uninstall) including IE. I put my Windows 7 (upgrade from Vista to Windows Pro) disc in and proceeded to re-install it, successfully.. NOTE:( When I tried to do this when I first had the navigation problem, it wouldn't go.) After Windows 7 upgrade was finished installing, I went to see what version of IE i had an saw it was version 8. I then went to replace it with IE 10 and it wouldn't go because it requires Service pack 1 which probably was uninstalled during the earlier uninstalling  process. I then opted to go to IE 9 and it did download. I restarted my computer and was happy to see that my computer was back to normal and navigating again. I wanted to let you all know about this since it appears, from what I read, that his is a wide-spread problem and others could use this info. Thank You.

A:Computer won't navigate/Solved Information

Thanks for sharing back the fix too Rob...

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Answer Match 41.16%

Joined a few days ago, just got a new computer, hasn't arrived yet. Had posted a purchase template and other things but little help so did the best I could with that decision. Bought my great old computer long ago when I knew nothing at all. I got it second hand from a third party, and didn't get any install disks. Can anyone tell me what old material is transferable to the new computer, and how does one do the transfer. Please speak slowly as though talking to a technically challenged person. I haven't gotten much help on my other posts; am I posting wrong or something? Is the forum just for more advanced folks?If so I am sorry; was told by person who referred it was for all levels.


A:How to transfer old programs, information onto new computer?

What OS(Operating System) is the 'old' computer? Windows XP, ME, 98 or other? If it's older than Vista you won't be able to bring much more than documents, pictures and music.

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Answer Match 41.16%

Hi, my computer just crashed and this came up. Any info what this means?

Regards, Chris

Windows has recovered from an unexpected shutdown

Problem signature:

Problem Event Name: BlueScreen

OS Version: 6.1.7601.

Locale ID: 2057

Additional information about the problem:

BCCode: c2

BCP1: 0000000000000007

BCP2: 000000000000109B

BCP3: 00000000217AA251


OS Version: 6_1_7601

Service Pack: 1_0

Product: 768_1

Files that help describe the problem:



Read our privacy statement online:

If the online privacy statement is not available, please read our privacy statement offline:


A:My computer crashed and this information came up. Any ideas

Welcome aboard Happened just once?Is the computer fine at the moment?

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Answer Match 41.16%

I have very important documents on my home computer in which we are trying to get fixed but it is costly. I have some important information on that computer that I really need. What can I do to get those documents as soon as possible?

Please help!
And thanks :)

<3 Morgan Alexis

A:Vital Information on crashed computer

Lol funnily enough i've just answered a similar thread, take a look at the reply to this one.

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Answer Match 41.16%

this tool can protect your private information. you can gei it free from
Feebe SecureDisk 2.1

visit us Feebe Software
Introduction of SecureDisk

Don't want others read your personal files in the computer? Try Feebe SecureDisk!

It is a powerfull, easy to use disk encryption program, which transparently encrypts your private data!

Feebe SecureDisk creates and supports encrypted virtual disks and these disks are visible as regular disks with correspondent drive letters. You can safely store your private data in these disks. All data stored in virtual disks are encrypted with high strength algorithm, but the applications can easily access the data, just like the access from regular disks. You can format it, create directories, files, even install software.

Main features of SecureDisk

The best and proven Blowfish cryptographic algorithm will make your encrypted disk unconquerable

Support FAT16/FAT32/NTFS driver format under Windows 2000/NT/XP

No limit on the number of SecureDisk volumes exist on a single disk

Easy to use

Simulate hard disk operation to keep your habit

Access data transparent

Very fast, you will not feel a time delay

Store data anywhere

No administrator permission needed
System requirements

Microsoft Windows 2000/XP/2003 Operation System

Hardware should run those operation system

5MB free disk space for install Feebe SecureDisk

Enough free disk space for store Feeb... Read more

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Answer Match 41.16%

I specifically wanna know If I have a sound card and if I do which one and if I dont then what type of sound(the motherboard's integrated type).If anyone could point me to a utility that can help me identify it and perhaps tell me which drivers I need I would appreciate it.

A:Does anyone know how I can fiind out information abouy my computer?

Look for the audio source.

The first place to look is where you are plugging in your speakers on the back of the computer's case. If you are getting your sound from the same collection of connections where the keyboard and mouse connect you are using the integrated audio from the motherboard.

If you are getting your sound from a connection of one of the PCI slots then you have a sound card. You may have a connection for both. In this case you need to go into BIOS on startup and disable the integrated audio. The next time you restart windows should see your sound card as new hardware if it had not done so before. Hopefully windows should be able to provide suitable drivers on the spot.

If you have only one audio connection and it's on your motherboard the integrated audio may need to be enabled in BIOS.

If all else falis you'll need to open your case and find any identifing logos or part numbers on your motherborad and\or sound card and search the internet for drivers.

Hope this helps! I don't know of any utilities to tell you what you want... hopefully someone else has that info.

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Answer Match 41.16%

I've been through hell trying to get my computer to stop freezing. My computer is custom built (three years old) and it never had any freezing problems until about half a year ago. This is what I've done to try and cure the problem.

- Uninstalled IE and replaced it with Mozilla FireFox (this seemed to help a bit because Mozilla isn't using nearly as much memory to run the browser)

- Bought RegCure and regularly use it

- De-fragmented my C: drive

- Uninstalled any unnecessary programs and applications

- Recently updated my video drivers

This is the deal. When idle, my computer never freezes. I can leave it on all night/day, whatever and it won't freeze. It seems to lock up when I'm actually using the computer, mainly when I'm browsing on the internet or using media devices. For example, sometimes I'll download a video to watch or tamper with iTunes and the computer will randomly just lock up and I'll have to restart. Sometimes it will lock up constantly after restarting, then other times I can go hours without any problems. Now what else can I do!? Please help! My Hijack logs never get any responses, so is there anything I can do? Thank you.

A:Computer Freezing, lots of information, please help

freezes usuallly relates back to power or heat or the file system
video card
power supply
what does the bios list your tempretures and voltages as
do you keep the inside of the computer clear of dust with a can of air
chkdsk /r

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Answer Match 41.16%

For sometime now I thought I was going nuts. I had went to a online casino it was after we came back from a cruise and they asked me for my email address and I gave it to them and then I got a email and went to their site and then I did play some and I noticed the games were acting very strange like if someone were turning them off and on and let the wheels on slot machines were spinning really fast then they would come to a halt then a pop up comes up saying they are not connected and just very strange stuff, So I contacted them they said they had a hacker problem going on and I told them that I would no longer play there. They sent me a email about the hacker problem, well when monies was starting to be taken from my account I attempted to call these different places there is no answer and a recording only, I asked for business information from the casino they will not tell me anything after I had downloaded their site and after awhile things started to happen my computer when I had shut it off would come on and appear as if it were new and I would have to go thur the motions of re-registering software and stuff. The logs are not there, it is like it is refreshed daily, my clock on the computer the time was changed and not on EST time any more, Sometimes when I am online checking email and such my arrow button or cursor moves by itself. I have had pop ups come up telling me if i log off others on the computer will be logged off too. I do not know what to think. There is mon... Read more

A:Someone is coming on to my computer stealing information

Hi Fruitloopz,Welcome to BC HijackThis forum and sorry for the delay. I am farbar. I am going to see if I can assist you with your problem.Please help me so I can explain this to the authorities if there is anything you as experts see that is causing this I beg you to please help me.Could you tell me what you expect from us to do? As you might have noticed we are volunteers helping people to remove malware from their computer. We have no authority to provide any kind of testimony. Besides, when we run some tools we might remove the malware or malicious software (if there is any on your system), then we have removed the evidence you might need in the future to show to the authorities.So if you decide to go on removing possible infection from your system let me know. Otherwise this forum is not the best place to back up your case.

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Answer Match 41.16%

How to display System information in My COmputer?

I've seen many screenshots of other people having this. How do i get this to show up on My Computer?


A:How to display System information in My COmputer?

Start Computer click on computer

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Answer Match 41.16%

Ok, i have recently got a copy of windows 7 professional x64 from the MSDNAA. However, when i try to do a clean instillation after the button marked 'Install Now' the following error is shown 'Windows could not retrieve information about the disks on this computer' and i am taken back to the 'Install Now' screen. Any ideas on what could be going wrong?

A:could not retrieve information about disks on computer

Are you running the setup program from within Windows, or are you booting from the disc?

9 more replies
Answer Match 40.74%

I have a Dell Inspiron 1520 laptop with Windows Vista OS. I have a Dell 926 printer interfaced to it via USB. Printer driver is installed and the printer does communicate at times with the computer and does a good job printing. However, intermittently when trying to print a document I'll get a message on the computer that says that communication has been lost and print job failed.

I've checked all connections to make sure they are solid and no debris that might cause this.
That has not corrected the problem.
The other thing that happens is that the document I want to print will stay in the print queue/spooler and if I shut the computer and printer down and restart both it will print the job. And it may continue to print jobs but it's just a matter of time.

Needless to say this is frustrating. I can print several jobs in a row with no problem and then I'll get this "communication has been lost between printer and computer". And I have to go thru the procedure above to get the last job printed.

My wife doesn't understand how this works and will try to print the same job several times with the commo problem and then complains when it won't print.....and then they all print when the above procedure is followed.

Any ideas what is going on??? Any fixes??

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Answer Match 40.74%

So over the past 2-3 weeks I kept noticing that my battery kept dying even though I would shut it down (yes window > shutdown) the computer with a full battery. The next evening I would power up and see that the battery was at 20% from full charge. This is a BRAND NEW as in <2 months XPS 9550. I checked my event log and WHAT THE [email protected]#$??? It is absolutely filled with Dell Foundation Service and Dell Product Registration events all saying  " Power event Handled Successfully by the service." Clearly it is not.. The stupid things run every 10 seconds. So when I think I am powering down my computer, it is being blocked by these services and actually just going to sleep... but it actually isn't sleeping. Its waking up every 10 seconds. Can anyone PLEASE help me determine the issue. Apparently according to update service everything is up to date. 
Dell XPS 15 9550 Win 10 Dell Foundation Services vers 3.1.330 DFSSvc.exeDell Product Registration  vers 2.2.38 PrSvc.exeDell Update Service vers 1.8.114
Log sample: (note the time... yes i was asleep) 
Information 5/21/2016 6:42:06 AM Dell Product Registration 0 NoneInformation 5/21/2016 6:42:06 AM Dell Foundation Services 0 NoneInformation 5/21/2016 6:41:56 AM Dell Product Registration 0 NoneInformation 5/21/2016 6:41:56 AM Dell Foundation Services 0 NoneInformation 5/21/2016 6:26:31 AM Dell Foundation Services 0 NoneInformation 5/21/2016 6:26:31 AM Dell Product Registration 0 NoneInformati... Read more

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Answer Match 40.74%

The short version of my question is exactly what the topic says-- Can I install a Dell-provided OEM version of Vista on a non-Dell computer?

But, here's the wordier version giving context, if anyone's interested.

About 10 months ago, I guess, I got a Dell Vostro that came with Windows Vista Home Basic. However, I had no interest in Vista (because I already had a Windows machine) and the very first thing I did was install Ubuntu on it. I still have the Vista reinstall disk, though, which, to my memory, hasn't been used.

Now I'm planning on getting a barebones system and upgrading what I see fit. For the time being, I'm going to use the Windows 7 RC, but I'd like to get the uber-great upgrade deal that they're having to pre-order either the Business or Home Premium version upgrade. So, to do that, I'd need an XP installation or a Vista installation. Is there any reason, legal or software-related, that I wouldn't be able to install Vista using that disk that came with the Vostro?

I heard somewhere that sometimes if you try, it'll say something like "This is not a Dell computer, you evil, evil person" and refuse to install, so I wanted to make sure before I pre-ordered the upgrade. I don't want to get the upgrade and have nothing to upgrade, of course.

A:Solved: Can I install a Dell-provided OEM version of Vista on a non-Dell computer?

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Answer Match 40.74%

Not an HP employee; just a HP_Compaq laptop owner  I was having the following  error:The following product information programmed into the system board is missing or invalid.System Board (00A) -     Product Name                                            Product Configuration                                            Product Serial Number                                            Product Number I ran across this info and now it is fixed !!!! try this link for info on how to fix  The CD ISO file:

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Answer Match 40.74%

"Cannot access the Windows Management Instrumentation Software. Windows management files may be moved or missing"

This is the error that i get when accessing system information built into the system tools.!!

Any solutions for the above problem??Thanks for any kind of help in advance....

A:Cant Collect Information: System Information problem

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Answer Match 40.74%

hi friends

i wana ask you plz 2 give me information as soon as you can

i wana know what is it (Information Advantage’s DecisionSuite Eureka) software

i wana know if you can evaluate the software from the following perspectives:

a. Decision making technique used/implemented

b. Features of the software and comparison with other software using the same/similar decision making technique.

c. Hardware and software resource requirements to make this software operational.

d. Training/Customer support/ other kinds of help available from the vendors.

e. General information about its popularity (mainly reasons for being successful or not so successful)

f. What are the limitations of this software??

g. Case Studies of the firms using this software (Specially look for the UAE based/Arab Countries Based Companies).

h. Cost-effectiveness or Cost-benefit analysis (take help from Case Studies) if possible.
i wana every each answer if you can

i will not forget this help ever

i hope that i can have the answer within this 2 days

put for me any thing you know

thanks again and again

A:information about (Information AdvantageÂ’s DecisionSuite Eureka)

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Answer Match 40.74%


A site identifies its user through IP address and cookies. My question is about IP address. Does a IP address contain information information about your geographic region? What do those digits in IP address mean? Some websites could tell where the user is located, how? Would you please help me with it. Thanks a lot.

A:Does a IP address contain information information about your geographic region?

I think I have the answer. So, there is no need to reply and thanks for reading it.

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Answer Match 40.32%

Two months ago bought a Dell 8900 from Best Buy. After 20 days, it would not start, same with the next 8900 replacement... only fewer days. The first gameware as a replacement did not start at all. The Alienware Aurora worked beautifully for 3 days and then would not start. In the 8900's,,, got the blinking amber lights on the start button. Tech is coming to replace motherboard. What the heck is happening? Could it be the monitor... or the external hard drive or what? Come on Dell,,, what's up? I have a Dell XP Laptop as a back up using the same external hard ddrive.

A:Dell 8900, Gaming Computer, Dell Alienware Aurora

There is a power issue with the external hard drive.

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Answer Match 40.32%

I've been trying to use a particular forum, but it seems like the forum is been stuck at Dec. 14, 2004. I can't type any new posts on it and I can't see any new posts (after Dec. 14th) either.

I searched other threads on this forum which led me to do several things:
1. ipconfig /flushdns
2. clear internet cookies
3. clear temporary internet files (all offline content as well)
4. run adaware in order to get rid of spyware

I still am unable to submit/receive any new information from the forum. Is there anything else that I could try that might solve my problem?

P.S. I use 3 other forums and they work just fine. And I haven't heard that anything is wrong with the forum, but if you guys think that is the case, then please search with the following text on google: animereactor forum. It will be the first link returned on google.

Thanks so much

A:Website not sending my computer its updated information.

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Answer Match 40.32%

Trying to find out where to find and print my computer specifications on Vista
Not system information or Dixdiag.
Something thats not simple black and white

But clearer and coloured and much the same as the attachment I uploaded.

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Answer Match 40.32%

technical information:
*** STOP: 0x00000101 (0x00000061,0x00000000, 0x807c4120,0x00000001)
collecting data for crash dump
initializing disk for crash dump
dumping physical memory to disk: 100
contact your system admin
DDS (Ver_2012-11-20.01) - NTFS_x86 NETWORK
Internet Explorer: 11.0.9600.17496
Run by Judie at 19:21:32 on 2014-12-19
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.1918.1256 [GMT -5:00]
AV: avast! Antivirus *Enabled/Updated* {17AD7D40-BA12-9C46-7131-94903A54AD8B}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: avast! Antivirus *Enabled/Updated* {ACCC9CA4-9C28-93C8-4B81-AFE241D3E736}
============== Running Processes ================
C:\Program Files\Qustodio\qproxy\qengine.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k L... Read more

A:Blue screen, information in message: Computer 2

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.
We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.
To help Bleeping Computer better assist you please perform the following steps:
*************************************************** In order to continue receiving help at, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> <<< CLICK THIS LINK
If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.
***************************************************If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of t... Read more

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Answer Match 40.32%


So I have a fresh install of Windows 7 Ultimate x64, anyway the last couple of days it has been randomly freezing. No idea why but it is super frustrating. If anyone could help that would be much appreciated

A:Computer freezes randomly, information included

Quote: Originally Posted by indecline


So I have a fresh install of Windows 7 Ultimate x64, anyway the last couple of days it has been randomly freezing. No idea why but it is super frustrating. If anyone could help that would be much appreciated

If you have any DMP files please use this method and upload them. If not check event viewer

There are several ways to find what the problem is. The best is to go into event viewer (type eventvwr in search). Event viewer (local) and look for errors listed in the last day, week, etc. Then go to the windows log>application tab. Finally the windows Logs>system tabs.

You want to look for all errors (they have red in the left column ).

When you find them you want to look for critical errors that say app hang, app crash, or anything that relates to the problem.

When you find them please note the event ID, and the source codes and tell us what they are.

No DMP files included in upload please try this method
We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Mini... Read more

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Answer Match 40.32%

i have a toshiba laptop which has ceased running and i need to obtain information from the hard drive, mainly invoices from the word program. i have a new toshiba laptop and my question is how do i go about retrieving the required information from one hard drive onto my new laptop. do i phisically have to remove the old drive from the laptop? or can i plug into the old computer in some way? once i have retrieved the files i require, i do not need to keep them on the new laptop.

any help please thanks


A:Transfering hard drive information to another computer

Yes, you can remove the old hard drive with your needed files, and purchase a USB laptop external case. Install the old drive in the external enclosure, and connect it to the new laptop. The external drive should be detected and your files should then be retrieveable

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Answer Match 40.32%

Alright well recently, as in the last couple of days, I have been having problems with my internet. At random intervals of the day my computer will tell me that it is connected to the modem but the modem is not connected to the internet. However when I look over at the modem all of the lights are on and flashing like they should be. The DSL light is on and the Internet light is flashing to show that it's working. Furthermore if I go into the setup page for the modem using my browser the status page there also tells me that the DSL is connected and that the LAN is connected as well.

This happens randomly and when it does I attempt to correct this myself by changing my static IP settings and DNS server settings. Eventually it does start working again but I don't know if it is because of something I actually fixed or by random luck. I hope you guys here can help me figure out this problem.

A:Computer and Modem are providing conflicting information

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Answer Match 40.32%

Hi guys.

First I'd like to say this is probably going to be a long post with a lot of info, some of which I may forget to include. Also, I'm not exactly the biggest computer genius out there, so please have patience!

I built this PC around 3 months ago and it worked fine for around 1 week. After that, I would occasionally get this problem where the computer freezes (the screen completely stops) and can only be fixed by the power/reset buttons:
The screen stops completely, but no visual defects are caused.
The mouse stops moving. Clicking the mouse buttons does nothing.
The 'num lock' and 'caps lock' keys on the keyboard become unresponsive.
Sounds becomes very distorted, but if you listen closely you can still hear the sound being played very slowly.
No noticeable difference in the speed of the fans in the case before or after crashing.
Strangely, the animation the mouse makes when loading something (the blue circle) still works
No dump files are made.
The system does not start responding if I wait.

A lot has happened since then in terms of troubleshooting and discovery so I'll list everything in chronological order:
I ran multiple MemTests (MemTest: RAM reliability tester for Windows) overnight multiple times with no errors found.
Used my computer normally with 1 RAM stick at a time, then tried using both sticks but in different slots.
I did stress tests on my CPU and GPU with no errors or crashes caused.
I updated my mobo and GPU drivers.
Reseated my GPU.
I change... Read more

A:Computer Crashing - No BSOD - Lots of Information!

I think this thread does not deal with a BSOD issue. Please move it elsewhere?

1 more replies
Answer Match 40.32%


A:Want To Remove My Information From Hardrive To Donate Computer

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Answer Match 40.32%

I'm trying to fix a friend's computer. It's a Dell XPS 400 and originally had Windows XP on it, however my friend installed a crack version of Windows 7. After relieving the case of a dust coat of fur, I discovered the graphics card was fried, so I replaced it with one I had from a previous build. I used CCleaner to wipe the harddrive and installed a legitimate copy of Windows Vista on it. But after returning the hard drive to its original spot, the computer only boots up to show me a screen containing the following message:

PNY Verto GeForce 8500 GT PCI-Express
Copyright (C) 1996-2006 NVIDIA Corp.
512 MB RAM

Hitting any keys or clicking the mouse doesn't do anything.

Please help? Thanks!

A:Computer Won't Boot Beyond Graphics Card Information

I believe that system uses a btx mb and pw supply. The btx form factor boards were so problem prone that they were abandoned [in fact they were obsolete when dell built that system]

IMO it is not worth putting ANY money into a btx system. Most likely the board failed taking out the original video card AND probably the card you installed.

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Answer Match 40.32%

How can I make my computer's identity and information more secure?I have installed a VPN (Private Internet Access) and enabled the DNS Leak prevention and VPN Killswitch when operating on it but recently discovered that my local IP address was still traceable using STUN servers and WebRTC. I was using Firefox as a my browser at the time and switched to Chrome and installed an add-on to prevent WebRTC and verified it with a demo that simulates a STUN server attack.But I would like to take things a step further. Now that I feel like my actual IP has been accessible for a while I want to know the best way to go about preventing any sort of leaks of any kind happening again, I would like to know how to detect any potential malware beyond a simple antivirus program that would miss things, the best way to understand and build a firewall, how to run a program in the background that would keep track of and identify actions made by my own use and those attempted to be executed or executed by websites or programs I would be otherwise unaware of, if there is something I need to do to scrub my computer of pieces of information that could be used to identify my local IP etc.I want to make my computer a vault and am eager to learn how to do this. I know this is not a simple question and will do as much research on my own as I need to but would appreciate any suggestions on how to best move forward doing this. I currently run Windows 8 on a Lenovo G50 laptop. Would it be in my best interest... Read more

A:How do I make my computer's identity and information secure?

Catalysis I'm afraid you are asking the same thing that half the world is asking. If it was easy all of us would pipe up immediately. Unfortunately security is volatile, the bad guys always being ahead of the good guys. No matter what security program you have on board something or other will break it in time. Security and ease of use always conflict. Careful browsing can help a lot.As for Windows, well sandboxing and virtual machine techniques have a value. A small step I have taken is to use TinyWall, which is an interface to the Windows firewall: blocks everything each way unless you let it through. No popups but an Autolearn feature when you want it to use it. I've found it works well but as always with firewall type products you have to learn their little ways (but it doesn't take too long).Anything to do with advert blocking has security benefits (many viruses hang on the back of adverts). Of-course various websites will hate you for it.Downloading free programs often introduces unwanted goodies that can be as bad as viruses and open other doors. Some folk advocate the use of this program: the best programs to use if something does creep through still has benefits. To me the Minimum is ADWCleaner and MalwareBytes. There are many others including Junkware Removal Tool if you don't mind letting it do its thing without you being able to pick and choose what it removes.Always pop back and let us know the outc... Read more

27 more replies
Answer Match 40.32%

I have a computer which has been badly infected with several viruses and java exploit trojans. Essentially makes the computer almost unusable. Any attempt to open any administratibe tools or programs brings up a windows explorer tab with the programs name asking if you would like to download. Restore and backup are all restricted.
I booted the computer with a Kaspersky disk to scan the computer and ask I suspected there was many infections. I removed them and rebooted the computer but the issues still persist so im assuming their are still viruses on the computer.
The persons computer is used in their business and its used to store documents and file taxes with. I am currently making a img copy of the hard drive with Clonezilla since these documents are very important. I am going to reinstall a clean copy of Windows 7 home premium on the computer. Now my question is how can I saftley extract these imporant files from the infected HDD copy without reinfecting the clean install? Im not going to personally spend all day going through this persons documents but would like to provide them with a copy of it to do themselves.
If I was to create a folder to put the old image file in on the clean install do you suspect that to cause issues?
Much appreciated.

A:Computer Trojan, confidental / sensitive information

Get a sector-by-sector copy in case you have to try undeleting the files, or a sector by sector backup (via Acronis boot disk or the like). Looks like you've got some type of ransomware on there and it may have encrypted the data files. If you reinstall before you get a sector-by-sector copy, you'll lose your chance to undelete.
As far as putting the data back goes, it may well depend on exactly what trojans are involved here.

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Answer Match 40.32%

I have a Windows 7 Starter machine that when I go to System and Security tab in the Control Panel and press
"view basic information about your computer" it goes to a blank page with the following- "The page failed to load". Could someone please help me .THANKS

A:Solved: can't view basic information about your computer

Click Start - All Programs - Accessories - System Tools - System Information

The "System Information" window will list information about your computer.


Motherboard: Dell Inc., 023HTXClick to expand...

Your specs lists your computer as a Dell brand.

What model name and model number is it?

What's the 7-character "service tag" number on it?


3 more replies
Answer Match 40.32%

I have 3 small compact HP pavilion 6835 that were given to me as well as 2 other computers that I am not sure of operating system or any specs on them. Is there any way to possibly interchange parts etc to make my children 2 computers? Any links, etc if allowed is much appreciated. I am not sure of the problems as my spouse is the one whom brought them home for me to play with. Thank you in advance.

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Answer Match 40.32%

Dell Audio doesn't work on my Dell computers but Realtek does. Why is Dell Audio on my computer if I can't get it to work? It looks like a better program with far more features.

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Answer Match 40.32%

Was given a Dell Optiplex 360 that I found out after getting a nasty virus had a bootleg XP OS
I also did not have any disks with it. I had older disks for a Dell 4600 that I used to wipeout the hard drive and install the new OS. Everything works fine except that I can not load any of the drivers from the second disk, (it was a 3 disk series)
thus at least at this point not able to connect with my cable internet. Cable people told me I needed the drivers.Any suggestions or can it just not be done.
Thanks, Al

A:Loading Older Dell OS To Newer Dell Computer

You will have to go to the dell website look under support and then drivers and downloads for your model of computer.If you use the service tag number on the computer it will make sure you get the correct ones you need. For future reference so you wont have this hassle again burn all of the drivers to a cd so you will be all set the next time.

2 more replies
Answer Match 40.32%

I have a Dell Inspiron 530, XP PRO, SP3, about a year and a half old. Almost since I first got it, every few months or so, when I boot up it hangs on the Dell screen. When I turn it off and reboot, it is fine. I use Rebit to back up everything on an ongoing basis and have an extended warranty from Dell. Is there anything I can do about this, or should do? Thanks for your help.

A:Dell computer occasionally stuck on Dell screen

I would run a memory tester

Download the prebuilt ISO, burn it to CD as an Image, boot from that CD and run the memory test for a couple of hours or overnight to stress test the memory.


3 more replies
Answer Match 39.9%

I am also getting this message for the past few days. " is requesting permission to store information on your computer" Since there is no, I find the fact that this white box obstructs my youtube viewing experience very irritating.

While this link provided by Phantom010 is no doubt a valuable resource, I am not sure it answers the concerns of people getting this specific message when they are trying to watch a youtube video.

Frankly the message looks like it is coming from a source desiring to load a virus onto my computer. Has anyone been able to identify or trace back any virus related issues with/to this message? I mean why would I even be getting an adobe flash player message from a youtube video? is requesting permission to store information on your computer

6 more replies
Answer Match 39.9%

For the past few weeks my computer has been randomly restarting. It is more common when I'm playing a game. I originally thought that my processor was hitting the shut down temp I set in bios, but I started recording the temp and the time after that it shut down, that temp was never reached. The only thing that gets recorded in the event viewer is that an improper shut down has occurred. This made me think memory but I tested it and it passed with 0 errors. I've also checked the SMART of my HDD with no errors or warnings. So I'm thinking now that it may be an issue with my mobo or my power supply. What else can I try, or how else can I more accurately diagnose the problem? Thanks for any help you guys can offer.

A:Computer randomly restarting, no useful information in event viewer

Use HWMonitor to check your min and max voltages while gaming for a few minutes and make sure that thwy aren't out of the norm.

Also, check your mobo for swelling, leaking, or hissing caps.

Clean system, thoroughly, with canned air.

4 more replies
Answer Match 39.9%

After leaving my computer on to download utorrent. I came home to a black screen which was there even after rebooting and turning the power off. It displays hard drive information ram size and basic computer information. It won't budge from this screen. Help pls!!

A:Windows 7 stuck in black screen with computer information

Hello cheeseyyy and welcome to TSF,

Can you provide us with your system specs.


If self-build/custom built provide detailed info about your PC...

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Answer Match 39.9%

I have just started getting this message on my comput er "The Licence information to use this software is not found.

A:AMD licence information error shows up on booting computer

What is the software to which this message refers?You may have a acquired a pest/nasty or three... Might be wise to run a few cleaners; all free, safe to use, regularly recommended here.adwcleaner: Junkware Removal Tool: installs the desktop, from where you run will open into a small dis style window; follow the instructions therein. It will reboot the system as pat of its process.malwarebytes: of the above are "free".Install each using the manual/custom option - NOT the proffered default/automatic option. Carefully watch for and uncheck any rechecked boxes (apart for the actual utility itself). That way you avoid installing all manner of junk items; changes to your settings etc.

3 more replies
Answer Match 39.48%

Having problems booting PC after installing software, can access boot manager, sends me to windows error repair.
Launch startup repair- ( recommended )
Loads files- checks- then receive error- ' startup repair cannot repair this computer automatically ' - then I  have two options -
-  'send information about this problem'   -  'or don't send '   unable to select either?
can anyone help please

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Answer Match 39.48%

Hey all,
Preparing to install an xp operating system on a hard drive in an older computer and I am having a little difficulty setting the cd drive to open first, when I boot up it returns to the floppy drive.
Also BIOS seemed to have lost information on the first two hard drives (it is now showing no drive) but they continue to work ok. Is this because its an older computer, can I go in and re-enter the information? If so how would I do that?
Thank you.

A:Pulling up BIOS information/settings on an older 2001 computer

well first you need to give us more information such as the brand of the computer.Edit:also if you could include the name of the bios vendor/manufacture of the bios software.

16 more replies
Answer Match 39.48%

ok I have windows XP On Both Off my computers but my other one has a dell monitor and I've tried to get it to work so many times I got lucky I think twice first time it worked but then I shut it off for the night then I had a hard time to get it to work but I finally did and after that I can't get it to work it keeps saying to set it up through the disc drive I think I haven't turned it on for a bit I'll have to check it,
but can anyone help with what I said?

A:Does A Dell Monitor Work With A Non-Dell Computer?

12 more replies
Answer Match 39.48%

My battery for the above computer has expired and needs to be replaced but I do not know who sells replacement batteries XBT9E1 or compatible ones.

A:How do I buy a battery for my Dell computer Mod. Dell DE051

I believe the replacement battery you are after is a CR2032. If in doubt take the flat battery to your electronics store and ask for the equivalent. They're not very expensive.

3 more replies
Answer Match 39.06%

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 04:41:52 AM, on 24-Oct-11
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\Program Files\AVAST Software\Avast\AvastSvc.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\NVIDIA Corporation\NVIDIA Updatus\daemonu.exe
C:\Program Files\AVAST Software\Avast\avastUI.exe
C:\Program Files\Creative&... Read more

A:Pls provide me some information on which items are causing me problems and how to remove them safely from my computer?

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything. We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here. To help Bleeping Computer better assist you please perform the following steps:*************************************************** In order to continue receiving help at, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> <<< CLICK THIS LINK If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.*************************************************** If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lo... Read more

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Answer Match 39.06%

A couple times now I've been asked to provide "computer specs" to help solve a problem with an online game. I'm very newbie when it comes to this stuff, so what kinds of information should you provide about your computer to help them solve the problem? Also, where would you find this information on your computer? D:

I remember reading somewhere that certain information you shouldn't give out, which is why I'm asking.

Edit: Just realized this is probably less of a tip and more so belongs in the "games" section, but I don't know how to switch the location. >.<

A:Solved: When solving a game problem, what computer information is important to provid

6 more replies
Answer Match 39.06%

I've tried to install with a disc, from a usb all that jazz, everytime I go through 'Windows activated setup is copying temporary files...' then 'Window activated setup is starting...' then I get the same error 'Windows could not retrieve information about the discs on the computer.
I've backed up all my data so I'm good to do a clean installation, I've tried booting from the disc(does nothing, boots normally) and booting from the usb(I get to sit around forever staring at a flashing cursor, apparently going nowhere)
I'm running XP Pro service pack 2, I've met all the requirements for 7.
I've unplugged and disable all unnecessary drives and what not(floppy drive, second disc drive, etc)
I've flicked through half a million pages talking about how to resolve this problem on Vista and XP, none of which helped at all, a few advised enabling the 'Virtual Disk' service, brilliant I apparently don't even have that.
Someone please save my computer from a very short flight off the top of a very tall building.
I'm not a computer tech or anything, I'd like to think I'm pretty clued in but for conveniences sake could any advise be extremely detailed in step-by-step form, just to save me from having to make a 'How do you get to that?' post and someone having to reply to it.

A:Window 7 installation failure, 'Windows could not retrieve information about the discs on this computer'

Hi AlecHetho,
Based on my experience, this error usually can occur because the VDS service is set to disabled. To resolve it,  we need to enable the “Virtual Disk” service. Please refer to the following steps:
1)       Click Start / Run and type SERVICES.MSC
2)       Look for the Virtual Disk Service
3)       Right click it and choose "Properties"
4)       Change the Startup Type to Manual, then click the Start button.
5)       Reboot and try the upgrade again.
If there isn’t Virtual Disk Service listed, you can take the following steps to populate the disk information:
1)       Click Start / Run and type devmgmt.msc
2)       Expand the Disk drives and double click the disk.
3)       Click Volumes on  the disk Properties.
4)       If the volumes information are blank, click Populate.
5)       Insert the Windows 7 installation disc and launch Setup.exe
Best Regards

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Answer Match 39.06%

the information is to be sent over an encrypted connection-what is that message called the one something like that on a new computer?it comes up in grey box when you type in a password or try to post on a forum

now im getting this again .. why?

maybe because firefox was updated

and on one computer some or all passwords to forums were deleted

was i hacked?

the information you have entered"is what it says -it just came up again

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Answer Match 38.64%

Good afternoon everybody, I have a problem.
(on PCa)I am using a online web client and click on a file that was sent to me. When I tell it to open I am given a new window and it's all the computer language. It doesn't matter what type of file it is, Word, Excel, or PDF. All updates have been ran. I have IE6, Adobe 8.0 Office 2003 and it's all updated.

I go to other PC (PCb) and it works fine. I can open the files within IE window.

Please Help.

A:Solved: Word, EXCEL, PDF's Showing Computer language as opposed to actual information

16 more replies
Answer Match 37.8%

I have connected my old Dell printer AIO 924 to my new Dell XPS 8500. I can't seem to figure out how to scan. I had no trouble with my old computer, but can't scan since connecting to my new XPS 8500. Can anyone help me please? Do I have to get A new driver? If so, where do I get it? Thanks for any help you can give me.

A:new Dell computer/old Dell printer

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Answer Match 37.8%

Can anyone suggest a way to get a dell 770 printer to work on a non dell win98 system?

My friend was given the printer from his friends, but it's a dell and it's pretty muh brand new so he doesn't want to throw it away. It's also better than his current printer

Anyway, he uses the dell install disk but once it begins and runs the setup app it gives a message akin to pirating. Saying something like -this computer does not support dell , or something like - this computer is not a dell.

Can anyone offer advice. I did a search on google and dells' site and here.
I couldn't quite find anything that might lead me to an answer..?


A:dell printer for non dell computer??

16 more replies
Answer Match 37.8%

Hi all. I was wondering if someone can help me about a month ago I downloaded this game software that allows u to play games for free and also this internet tv program that allows u to watch tv from asia and other countries. Right after i did this, i started getting popups for pornsites from my internet explorer like every 5 minutes. Another thing i noticed is that my computer would sometimes shut its self off every once and a while like it had a mind of its own. Another thing is my computer would tell me that i couldnt access the paticular info that i was requesting on internet explorer the funny thing is i dont use internet explorer. The final straw was that i had made some purchases online with my credit card, next thing i know i have all these charges from all over the country and the only way someone could have gotten my info was from the computer. I used spybot search and destroy, spyware quake, xoftspy se and my symantec antivirus and the porn pop ups have dissapeared Please someone that knows what they are doing help me. Here are my logs i hope they help.Hijack this:Logfile of HijackThis v1.99.1Scan saved at 8:07:07 PM, on 2/20/2007Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:�... Read more

A:Malware Is Hidden On My Computer Accessing My Internet Explorer, Recording My Passwords And Credit Card Information, Randomly S...

Welcome to BC killerjmd82 You're log looks clean,let's try the following.Download and scan with the free 15 day trial of CounterspyOnce installed launch Counterspy.Click on 'Spyware Scan',then click 'Updates' at the top right.Once any available updates have been installed,click the 'Scan Now' button.Save the report when it's finished:1.Once Counterspy has done scanning,the 'Scan Results' box will appear.2.Click on 'View Results'.3.Under (Recommended Action),using the drop down menus at the side of each entry found,set EVERYTHING to 'Remove'.4.Then click on 'Take Action'.5.Once everything has been removed,click on 'View Details'.6.Copy and Paste those details into a Word/Text document,then save it to your desktop.*****************************Please download Sophos Anti-Rootkit,and save it on your desktop. 1. Double-click sarsfx.exe to extract the files and leave the default settings.2. Open the folder C:\SOPHTEMP and double-click sargui.exe to start the program.3. Make sure the following are checked:- Running processes- Windows Registry- Local Hard Drives4. Click the "Start Scan" button.5. Click the "OK" button after you get the notification that the scan has finished and close the program.6. Click on Start>Run and type, or copy and paste: %temp%\sarscan.log then press Enter.7. This should open the log from the rootkit scan. Post this log into your next reply.Note: If the scan is performed while the computer is in use, false positives may appe... Read more

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Answer Match 36.96%

What does the Authenticate As Computer When Computer Information Is Available option do under the Authentication tab of LAN connections?

I read that it will use the computer account to log on to the network when no user is logged on but I dont quite comprehend what that means exactly.

Can anyone help? Mabye give me an example of when a computer might need to do this?

Im stumped. Thanks.

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Answer Match 36.54%

I have a two year old Dell PC with Windows 7. I got a virus in my computer that by phone and computer takeover Norton located in my MBR. When they cleaned it my computer will no longer boot up. Norton worked with me for three days on the problem but we were unable to fix the computer. I followed other web sites and repaired my MBR but it still will not boot up. I tried System Repair, Check point, Image, and Dell system restore and all failed. I have tried to use the Windows install CD and all I get is a black screen with a flashing cursor and then after 3 minutes the compute attempts to boot again and fails. I tried everything to try and wipe the drive from C prompt and it will not let me. I have very weak computer skills but I can follow directions and I have wiped a previous computer I owned. (I confirmed that my CD drive is working) I also should mention I have a second hard drive on my computer that I backed everything up to.

A:Dell Computer PC will not load Windows install CD from computer crash

See if you can reset the BIOS hardware/software connections and then clear the CMOS to access your Windows 7 install disc.
Resetting hardware/software connections in the BIOS and clearing temporary memory of corruption:Shut down and turn off the computer.
Unplug the computer from the wall or surge protector (then remove the battery if it is a laptop).
"Remove the computer from any port replicator or docking station, disconnect
cables to printers or devices such as external monitors, USB memory sticks or SD cards, headset or external speakers, mouse or auxiliary keyboard, turn off WIFI and Bluetooth wireless devices." (Use Hard Reset to Resolve Hardware and Software Issues HP Pavilion dv5000 Notebook PC series - HP Customer Care (United States - English))
Hold down the power button for 30 seconds. This closes the circuit and ensures all
power from components is drained to clear the software connections between the BIOS
and hardware and clear any corruption in the temporary memory.
(If it is a laptop, plug the battery back into the laptop and then) Plug the computer back into the wall. Do not reconnect any unnecessary peripherals; monitor, keyboard,
and mouse should suffice and be the only peripherals reconnected.
Turn it on to reinitialize the software connections between the BIOS and hardware

Clear the CMOS:Use your system manual to find instructions for accessing the BIOS...
In the BIOS, go to the EXIT screen...
Choose load setup/optimized defaults... Read more

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Answer Match 36.12%

I’ll try to explain, I hope you will understand.

When I click on “Computer”, using windows 7-64
I get “favorites” that has my desktop info,
Plus I get down below after my drives, the files that are on my Desktop.
I used to only see “desktop, my documents, and my drives.
Not all the desktop information was below that.

How can I not see the desktop information below my drives, or is it possible.
I think that may be in “folder options”, or “Organize”, but I’m not sure
I tried them all, but could not remove the desktop information below drives.

I don’t want to delete them, but just don’t want to see them below my removable drives, or hard drives.

You guys sure do help me out a lot, and it is appreciated.

A:Solved: Additional Information on my desktop "computer"

7 more replies
Answer Match 35.28%

When I start System Information (msinfo32.msc) it gives me, in the info panel, the following message:
Can't collect information
Cannot access the Windows Management Information software. Windows Mangement files might be moved or missing.

I checked if the WMI service is not disabled (it is automatically started, the default).

In Microsoft Mangement Console, under Services and Application, I have WMI Control. R-click, properties, and:
Failed to connect to <local computer>
because "Interface: class not registered"

What can i do?

A:System Information "can't collect information"

16 more replies
Answer Match 34.02%

I just wanted to know about how to reload my computer because i forgot the password and user name. I also wanted to know , my adobe reader want work it keep saying it ecountered a problem and it must shut down sorry for inconvenience. send report to microsoft. I need it to pull up important pdf files to read.

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Answer Match 33.18%

I got a dell computer running 512 and about 150 hdd. i switch hdds and cleaned the old one. well when i get to install windows vista or xp it says this blow in this picture:

then i cant boot anything up. I have NO FLOOPY it didnt come with one. so i thought i could install and boot from cd but i was wrong. i dont know if there a reformat the bios or something please help.

computer picture:

my dell computer didnt come with a floopy disk.

A:Dell computer Help

Have u looked in the BIOS and mad sure the CD is the first boot device, this should be installable (changeable) in the BIOS, altho your BIOS might not have that option, and u can leave it that way as it will not mess up anything. Once u boot to the Windows CD u should have options to format or anything u need to do.

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Answer Match 33.18%

i recently bought a dell desktop but i cant use the right side of the keybord to type numbers also on the desktop when u double click on an item nothing happens any suggestions?

A:dell computer

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Answer Match 33.18%

my dell computer keeps cuting it self off i have cleaned the fans and my monitor is not picking up now.and it is still shuting off.please help?

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Answer Match 33.18%

My computer stopped working giving me a black screen and everything and when i entered Safe Mode and uninstalled the Video Driver for my Geforce my computer started working again but when i reinstalled the driver my computer suffered the exact same problems and ideas how to fix this please

A:My Dell Computer

Which graphics card and driver are you trying to use? Have you tried older or beta drivers with your GeForce?

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Answer Match 33.18%

Started complete restore by symantec windows, only partly done. The screen says(loading PBR for descriptor 1 Done. Starting Windows 95... Only thing I can do is turn computer on and off. HELP. jhaas41

A:dell computer

and welcome to the Forum

What model is the Dell?

Why was it only partly done? . did it stop?

What caused you to try the restore?

Starting windows 95??? Did it have win95 loaded?

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Answer Match 33.18%

Hi, I am new to this forum and not a brain on computers. My question is my flat screen goes black after I boot up. it shows the dell logo and than xp but than after that it goes blank. The computer is running in the back round. I could boot in the safe mode, but that is it. I need to know what has happen and how to fix.

A:Need help on dell computer

In Safe mode, go to Device Manager or Add/Remove Programs and remove the Display driver
Go back to Normal mode
Go to Dell support drivers page and download your updated video card driver

3 more replies
Answer Match 33.18%

I have a dell inspiron model 3276 computer. If any one has a dell computer I have a question for them. I have two sound ports on the front of the computer and 3 at the top of the computer one of those in the back is a line in(?) can you tell me what the three on the back does and the two on the front as well.

In the past I have been able to copy music from my external cd player to the line in on the back of the tower.
For some reason this is not working, so if someone can give me information on my problem would appreciate it.

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