Tech Problem Aggregator

Probook 640 G2 - Unknown Parts Numbers

Q: Probook 640 G2 - Unknown Parts Numbers

Our school currently has 800+ Probook 640 G2s and I've been repairing them but starting to come across a trend. The device won't come on AT ALL. I've replaced motherboard, power button board, tried different battery both in and out, reseated ram and tried the other location, different SSD and power supplies. I've almost built a new one a few times. We sent one off for them to repair at Depot so I could figure out what I'm doing wrong and the repair sheet came back with 3 parts. 845847-601 System Board (I know what this is obviously even if that part number doesn't match anything for the laptop). 846867-001 Hardware, HDD Bracket / Screw / ODD Bracket / Smart846868-001 Hardware, HDD Bracket / Screw / ODD Bracket / Smart The two above parts however I don't know what they are. Our machines have SSDs in them and there's no bracket. It plugs straight into the MB and 1 screw holds it down. I've tried the part searcher and it finds nothing (not even for the system board number). If anyone has any ideas it would be MUCH appreciated.

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Answer Match 65.94%

I was checking my program and software list and at the top of the list I noticed two (2) sets of numbers that I have never seen before. I checked the internet to see if I could find out what they were. It kept taking me to sites for spyware, adware,etc. I could not find out what they were or why they are on my system. I do not want to remove them until I know what they are. I have not noticed any problems with my system, but I do not know what might be going on behind the sceen. The numbers are listed as follows:
{684CB795-C157-4E15-93D4-E26015FEF1EA}

{F850707C-B6A0-4B56-8709-F89CF8F9AC6D}

ANY HELP?

A:Found Numbers Unknown Numbers In System

The first one > http://www.acresso.com/products/is/i...d-overview.htm

The second one > http://eraser.heidi.ie/

Both are legit and not malware.

1 more replies
Answer Match 62.16%

My Probook 4415s battery release latch is broken. I cant seem to find a way to order this part.  The left release latch (as viewed from the top) is the broken latch. I assume its broken since the slide part works but the latch does not click onto the battery tab when inserted. So how do I order this part.

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Answer Match 59.22%

If you ordered a Dell XPS 15 (9550) without a standard SATA hard or SSD drive:   When you open the case to install a new one, you will find that the basic cable, connector and drive 'bumpers' are missing.  If you order a SSD or hard drive from Dell to upgrade your XPS 15, you will also find that the cable, connector and bumpers are not included!
This is exactly what I discovered when I opened the case of my new XPS 15 to install a 1 Gb SSD drive.  Here is a photo of the empty drive cage.  A diagram with the part numbers is included below:

I Googled this problem and discovered that many XPS 15 owners ran into the same roadblock.  On the Dell Support Forum, owners reported that Dell sales and support offered varying part numbers, which were often not available.  So I contacted Dell Support.  A very helpful CSR confirmed the correct part numbers (shown below with a diagram), but told me it would be two weeks (minimum) before they could be delivered to me.  I offered to pay for Next Day Air.  Nope.  Two weeks.
Frankly, this is incredible.  Dell should include these basic parts when they ship every XPS 15, and the missing parts should be available for immediate shipment to affected customers.  I had to find a vendor on Amazon and pay $80 ($12 from Dell), plus pay for rush shipment.
Here are the part descriptions and numbers, plus a diagram showing where they attach to the drive and motherboard:
XDYGX - Cable... Read more

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Answer Match 55.44%

Hi HP Support, I've recently been given a laptop to fix, the hard drive needs replacing, but I need to enter the BIOS and can't as the password is long forgotten. Is there any chance I can get a hand  resetting the password? Cheers! Toby

A:Unknown BIOS password on ProBook 430 G3

Hi, Unfortunately,  business machines such as Probooks or Elitebooks have more stringent security than consumer models - they don't produce 'halt codes', the password cannot be derived from the Serial No. and the code is stored in non-volatile memory so removing the RTC cell will not reset the password in this case. If you Contact HP Business support they should be able to send you a customised SMC.bin file which you can use at boot to reset the password. Regards, DP-K

4 more replies
Answer Match 55.44%

Hi All, I recently purchased Probook 450 G3 T4M99UT#ABA version. It came with windows 7 out of the box. I used included dvd and installed windows 10 pro 64bit. By fowllowing instruction paper i installed drivers from  included driver disk + latest from support website but still there is an unknown hadware on my device manager. It does not even give me a hardware id to lookup. Anyone know whats going on? I included some screenshots

A:probook 450 g3 T4M99UT#ABA unknown device

Hi: On that details tab drop down list in your screenshot, select the device instance path and post the info that shows up there. That will tell me what the device is and what driver it needs.

2 more replies
Answer Match 54.6%

I posted images here, i will keep posting so keep checking... Thanks all in advance!!

http://picasaweb.google.com/AnarchicError/ComputerParts#5254135013691343650
 

A:Unknown Parts Please Give Me Some Names...

6 more replies
Answer Match 54.18%

Hi, I'm updating a Probook 4740s to windows 10, but I can't find the driver for an unknown device : USB\VID_138A&PID_003D\0030EACE788E Can anyone help me?

A:Driver for unknown device (Probook 4740s WIN10)

Please try the driver from the following weblink:https://download.lenovo.com/pccbbs/mobiles/l67y47a0.exe

1 more replies
Answer Match 54.18%

Okay so i read the thread posted a couple of years ago which is very similar she posted that she bought the sims 2 and in order for it to work you need to have DirectX 9.0c but after downloading it, it still didnt work and after reading posts I figured out that i need a graphics adapter or driver or something but when i do the dxdiag it says that my video card stuff is n/a or blank? I'm frustrated I have the sims2 and I cannot play it which is a waste of a lot of money. someone please help.
 

A:Directx 9.0c graphic adapters for unknown parts

Chances are your PC or laptop simply does not meet the minimum requirements of the game, apparently the graphics adapter. If possible, you will have to install one that does or get a better PC.

Keep in mind that before buying any game you should read the minimum specs listed on the game box or game website and make sure your PC meets them. If your PC meets the recommended specifications, that would be even better.

I'm guessing you have integrated graphics which is not meeting game requirements. To confirm, try downloading a stand alone program called SIW and run it. It does not have to be installed. Just double click on the siw.exe file and look in the left column for "Video," click on it and see what it will list.
 

16 more replies
Answer Match 53.76%

hey please help my younger relative has borrowed my laptop for a weekend and brought it back to me with no backup dates or system folders, any info would be much appreciated cheers

A:hp probook 6560b windows 7 pro, unknown device, error 0x8007042c

Can you explain more please, I don't know what you mean.

Words are cheap, don't be afraid to use them

2 more replies
Answer Match 53.34%

I removed a data drive form my computer the other day. After that I found a bunch folders
in the root directory. They have random numbers & letters in them. For Example
8081772c645ba749f would be a folder name. I have seen these type of numbers
on other dirves I have.

What is this all about and is this a security problem?
Should I try to get rid of them and clean things up?

Some of those files have a file call HotFix in them.
The folders will not delete using Internet Explorier?
There are other files in the folders that seem to be Hotfix related.
Thank you,
 

A:Hard drives with unknown folders that contains random Numbers & Letters

They are temp folders used by Windows. In most cases they are perfectly safe to delete. They aren't hurting anything and if Windows Explorer won't let you delete them it's because some of the files are in use.
 

1 more replies
Answer Match 53.34%

I saw an old post about this. Question is, I have a C: drive and D: which D: is for data. Windows keeps adding all these folders on the Data drive. Is there a way to tell Windows to place these on C: somewhere?

The old post also mentioned these are temp files and can be deleted. Good luck with that. Most of these no matter how old they are will not delete. All I want to see on D is data. I don't like having to scroll for a mile to get to my first folder.
 

A:Hard drives with unknown folders that contains random Numbers & Letters

Unless you can find out what is creating these files/folders you won't be able to do much about where they get saved. Are they folders? or files? some files with random letters and numbers can often be attributed to an infection, but there can also be a few files of this nature that are legitimate and harmless. If you want to delete them and access is denied you can take ownership and they will then be deletable.

Let us see a DDS log as that may give some clues as to the nature of these files/folders and with a little help from us we may be able to figure out there origin.
Please go Here and follow the instructions to run DDS, then Copy and Paste both the logs into your next reply. You need not run HJT or GMER.
 

1 more replies
Answer Match 47.46%

Hey everybody.

I don't know if the title is a good one for this problem, but here goes.

I have a column that has numbers in this format: 54321-1234

Now, I want to take off the last 4 numbers, and the dash, from all the numbers in the column, using a formula. So that the output would be: 54321.

I want it so the first 5 numbers stay the same, but the dash and last 4 are gone. Is this possible?

Thanks.
 

A:Solved: Excel 2003: Replacing Large Numbers with Smaller Numbers

13 more replies
Answer Match 47.46%

This was asked before by KlausdB:

"I have 4 x HDDs on SATA AHCI (Intel Controller) in Native Mode and 1 x ESATA on Win 7 Pro X64.
I noted that looking in Admin. Tools\Computer Management\Storage (as an example) the 1st HDD (Port 0 in the AHCI BIOS) is showing as "Disk 2" instead of my expectation of


"Disk 1".
Selecting the Drive's Properties correctly shows the "Location 0 (Channel 0, Target 0, Lun 0)".
I also note that the Disk Number allocation in Windows will change randomly after some reboots/startups - going anywhere from "Disk 1" to "Disk 4".  I can force/replicate this


behaviour by removing the ESATA drive.
Is this expected behaviour?
It doesn't appear to create any operating issues at this stage, however, is there a way I can force the Drive to always map to (eg) Device 0 --> Disk 1, Device 1 --> Disk 2,


etc?
Thanks."


 This was answered by Nicholas Li:

"As far as I know, how the disk is plugged physically and the order it is displayed are not related. For a simple example, if a drive is plugged to SATA interface 4 and it is the only disk, it will be displayed as Disk 0. If there is no related issue about
the disk order, I think we can safely ignore this."


 Because the topic was closed I want to ask a new question here:
 What happens if one of the 4 HDD drives or 5 has an OS installed on it? I ask because windows always write some bo... Read more

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Answer Match 47.04%

I have three SATA hard drives :
Main system/boot drive , WD Caviar Black 1 TB, connected to the SATA 0 port
A backup drive, identical WD Caviar Black 1 TB, connected to the SATA 1 port
Another dirve, Hitachi 1 TB, connected to the SATA 2 port
When I installed Win 7, only the main drive was connected... and it remains the only drive with active/system/boot partitions.

QUESTION 1.
All three drives reporr correctly in the BIOS, and in the right order, but why is it that only one of the drive (the one on SATA port 1) has a "SATA:" prefix and the others have a "HDD:" prefix ?

QUESTION 2,
Why is it that the assignment of Disk #0, 1, 2 ( as seen in Disk Maanger or DiskPart) does not seem to have nay rhyme or reason?

I would have expected:

- the hardrive connected to SATA port O, to be assigned as Disk 0
- the hardrive connected to SATA port 1, to be assigned as Disk 1
- the hardrive connected to SATA port 2, to be assigned as Disk 2

but instead, I have:

- the hardrive connected to SATA port 2, is assigned as Disk 0
- the hardrive connected to SATA port 0, is assigned as Disk 1
- the hardrive connected to SATA port 1, is assigned as Disk 2

Just curious why that is.

I am assuming there is no way to chagne this. Its not something I would dream of reinstalling Windows 7 to correct ( even if it did correct it).

A:SATA port numbers vs assignemnt of Disk numbers/

Best advice, leave it alone. It may bother your (and others) sense of order but it won't affect how anything works, and no re-installing Windows won't change it.

9 more replies
Answer Match 46.62%

I have two issues that I hope you can assist me with.  The first paragraph below is for the first issue.  The second paragraph below is for the second issue.  I appreciate any assistance you could provide.
 
On 4/2/2016, I placed an order for a new display back cover and a set of hinges in the HP Parts Store.  My HP [personal information removed].  Total order cost = $233.91 in US dollars.  I paid for the parts already via credit card and the parts were delivered to me.  A friend of mine repairs laptops as a full time occupation.  She was planning to help me repair the broken laptop hinge and replace the back cover so part of the replacement hinge would be protected when I transport the computer.  Unfortunately, my friend found out that her sister was diagnosed with terminal cancer after I received the parts from the HP Parts Store.  My friend has been spending lots of time caring for her ill sister and her elderly parents in their 80s.  She is unable to help me repair the right hinge and back cover of my laptop.  The parts have not been touched and they are still in the boxes.  I would like to return the parts and receive a credit applied to my charge account; however the HP return policy states that parts must be returned in 14 days.  The HP Parts Store also charges a restocking fee.  Can you assist with this return transaction?  I would prefer to not pay the restocking fee.    
&... Read more

A:HP Envy 15t-K000 Hinge repair and return parts to HP Parts S...

@Springboard1

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Forum.

1 more replies
Answer Match 46.62%
A:Switch HPG60 parts with Sony vaio PCG-3F3L Parts

I guess that would depend on what "parts" you're talking about.
 

2 more replies
Answer Match 45.78%

I have Windows XP, with Wordpad v5.1 and Notepad v5.1 as well. In Notepad, if I toggle off Word Wrap, I can then toggle on the Status Bar, and it shows me the line and column number in the status bar. It does not look like Wordpad has the ability to show line and column numbers. Does anyone know if there is a way to show that in Wordpad? Thanks.

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Answer Match 45.36%

So I'm planning on building my new PC and have found a list of all of the parts that I would like to purchase. This will be my first build and wanted to check that A) all these parts are compatible and B) that these are the best parts I can get for the money.

To clarify I will be using the PC for mainly gaming and Photoshop/other design work. The prices below are the best prices I could find online too. (Budget is about 600)
Tower - Antec 900 Nine Hundred Ultimate Gamer Case - 82.99
Power Supply - Corsair 500 Watt CX500 V2 Builder Series 80 Plus Power Supply - 44.98
CPU - Intel Core i5 2500K - 166.97
Motherboard - ASRock Z68 Extreme3 - 100.00
RAM - Patriot G Series Sector 5 Edition 4GB - 24.49
Graphics card - Sapphire RADEON HD 6850 - 118.40
Hard drive - Western Digital Caviar Black 1TB - 61

Think this all I will need (apart from a disc drive) any other hidden costs/ parts that I am missing out too?

Thanks
 

A:Solved: Compatible parts/best parts for own build?

8 more replies
Answer Match 41.58%

Hi,
I have some reference books I use and in all of them I have this problem:

The number written on the document pages doesn't match the number my pdf reader says, and for every document it has a different offset. That is, for example when I go to page 16, then on the page itself it's written that it's page 5 and not 16.

It's an annoying problem.
Is there any way to fix this by changing the pdf numbering or is there any workaround?

Thanks
 

A:pdf page numbers don’t match document page numbers

16 more replies
Answer Match 40.74%

Hi, so far i have managed to make my program so that it prints out the odd numbers between two inputted numbers but i need it to print the sum of them?
This is what i have:

public static void main(String[] args) {
int int1, int2, sum = 0;
Scanner scan = new Scanner(System.in);
System.out.println("Please enter two integers: " );
int1 = scan.nextInt();
int2 = scan.nextInt();
for (sum = int1; sum <= int2; sum++){
if ( sum %2 != 0 ){
System.out.println("" + sum);
}
}
}
}
 

A:Java: Sum of all odd numbers between two numbers?

9 more replies
Answer Match 40.32%

Before you throw out your old, dead hard drives, dismantle them and recover the magnets inside.

Some of the most powerful magnets known to man are inside.

A couple of cute little motors too, but they don't like to come out easily.
 

A:Fun parts inside old parts

I agree, just don't put the magnets together with your fingers in the middle of them !
 

3 more replies
Answer Match 34.86%

Win xppro, sp3. ie8

I REALLY WILL STOP SURFING PORN NOW

pops up new ie windows (not tabs) that link to random sites, often unknown search engines showing results for last string searched on google, often for other random things (news 6 live, adfat, sals barbershop). seemingly benign.

After some time of this, more serious infections occur, including antivirus soft, many others.

Malabytes will knock out what it brings in, but not kill the initial infection.

have run malabytes in safe mode, safe mode + neworking, and mutiple times after knocking out later more malicious infections in both safe mode and regular. Sometimes picks up a few stragglres, sometimes not. But in all cases I still have the original thing which pops up a new ie window to some odd thing and presumably opens the door for the rest.

Any help greatly appreciated, and, really, despite any other sex life to speak of, sad though that may be, I will leave the porn sites alone after this.

A:unknown infection, seemingly benign popups to unknown sites, followed by more extensive problems

Ok let's do this and see some logs please.*************************************>>>> Download this file and doubleclick on it to run it. Allow the information to be merged with the registry.RKill....Please download Rkill by Grinler and save it to your desktop.Link 2Link 3Link 4Double-click on the Rkill desktop icon to run the tool.If using Vista, right-click on it and Run As Administrator.A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.If not, delete the file, then download and use the one provided in Link 2.If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.If the tool does not run from any of the links provided, please let me know.Do not reboot your computer after running rkill as the malware programs will start again.^^If you get an alert that Rkill is "infected", ignore it. The alert is just a fake warning given by the rogue software which tries to terminate programs that try to remove it. If you see such a warning, leave the warning on the screen and then run Rkill again. By not closing the warning, this sometimes allows you to bypass the malware's attempt to protect itself so that Rkill can perform its routine. Rerun MBAM (MalwareBytes) like this:Open MBAM in normal mode and click Update tab, select Check for Updates,when doneclick Scanner tab,select Quick scan and scan (normal mode).After scan click Remove Selected, Post new ... Read more

15 more replies
Answer Match 34.86%

I've been trolling the forums here for a while. Lots of great info but now I actually have an issue where I need some assistance.

When I was booting one day last week I got a nasty BSOD when Windows was trying to load. Then on the next reboot Windows 7 said it couldn't load and needed to do the recovery OS option from the Windows 7 repair on the CD. Well, before trying that I did a cold reboot and it got back into the OS fine so I didn't think much of it. Now, I noticed Ghost shows the C: drive status as "Unavailable" and it can't back it up anymore. It does give me an option to restore from one of my old backups. I'm thinking the MBR got hosed up somehow or something like that. But I'm skeptical to run an MBR repair since I have that 100MB partition on my SSD where my OS resides.

Ghost Shot>

This was about a week ago my Windows 7 started acting up right before the big patch Tuesday. I've been running it for over a year now and it's been solid. When I first set it up I installed it on my SSD (Intel 510 120GB) drive. One of the qualms I had with the install is Windows created a separate boot sector on the disk drive where it stored my boot files. This is known the the "system reserved" operating system files 100MB partition. Apparently the way to avoid this is to use a third party partition tool before doing the windows install. That way it will keep the Boot sector files on the same partition which is how I would of liked it for doing resto... Read more

A:Windows Recovery disk shows operating system: Unknown on (Unknown)

Note, I just went into my Disk 3 where my SSD resides in DISKPART and did some commands if this helps. It shows both the 100MB and 111GB Partitions on the Intel SSD as "Active".


Code:
DISKPART> list partition

Partition ### Type Size Offset
------------- ---------------- ------- -------
* Partition 1 Primary 100 MB 1024 KB
Partition 2 Primary 111 GB 101 MB

DISKPART> detail partition

Partition 1
Type : 07
Hidden: No
Active: Yes
Offset in Bytes: 1048576

Volume ### Ltr Label Fs Type Size Status Info
---------- --- ----------- ----- ---------- ------- --------- --------
* Volume 5 System Rese NTFS Partition 100 MB Healthy System

DISKPART> select partition 2

Partition 2 is now the selected partition.

DISKPART> detail partition

Partition 2
Type : 07
Hidden: No
Active: Yes
Offset in Bytes: 105906176

Volume ### Ltr Label Fs Type Size Status Info
---------- --- ----------- ----- ---------- ------- --------- --------
* Volume 6 C NTFS Partition 111 GB Healthy Boot
Thx again for any/all help!

5 more replies
Answer Match 34.86%

I loaded up explorer and opened up my C:/ drive to start a game in my program files, accidentally pressing "Downloads" finding this file there, my operating system is Swedish so the folder should be named "Hämtningar" (Swedish for downloads). The file is 93 kb in size and was created on the 27th january, there is also an account named "Unknown account(S-1-5-21-a bunch of numbers)" with total control, I also have no ability to remove it. I would like some help with this, malwarebytes also doesn't react on it. I've also noticed I'm unable to visit Bing (not like I use it, but still weird) with the access denied error.

A:I found an unknown files called myfile.exe, origin unknown.

Download Security Check from here or here and save it to your Desktop. Double-click SecurityCheck.exe Follow the onscreen instructions inside of the black box. A Notepad document should open automatically called checkup.txt; please post the contents of that document.NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.Make sure the following options are checked:
Internet ServicesWindows FirewallSystem RestoreSecurity Center/Action CenterWindows UpdateWindows DefenderOther ServicesPress "Scan".It will create a log (FSS.txt) in the same directory the tool is run.Please copy and paste the log to your reply. Please download MiniToolBox and run it.Checkmark following boxes:Report IE Proxy SettingsReport FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Devices (do NOT change any settings here)List Users, Partitions and Memory sizeList Restore PointsClick Go and post the result. Please download Malwarebytes Anti-Malware (MBAM) to your desktop.NOTE. If you already have MBAM 2.0 installed scroll down.Double-click ... Read more

23 more replies
Answer Match 34.86%

Please help me folks, I'm on borrowed time today.

I had to reformat my computer thanks to a handful of Trojans and of course, I am missing the Ethernet driver to connect. In the past, I had a friend set me up, but he never told me how to do it and he's gone in basic training so I can't ask for his help today.

I have a custom-built Compaq HP
I will have Windows XP HOME installed when I get the cash.

What I need is help figuring out where to look to find the model number to install the correct driver. I have tried the HP website and it does not work; My driver is built into the motherboard.

I currently have Windows XP Professional for English Students, it's my father's OS
 

A:Unknown Ethernet Driver - Compaq HP (model unknown) Windows XP

"I have a custom-built Compaq HP"...

Custom built by HP or a friend? See if you can tell us the model of the motherboard. Give us any name or numbers you find
 

9 more replies
Answer Match 34.86%

I'm not sure if this forum supports Windows installed on a MacBook,
but I'd appreciate any help provided.

Regarding my laptop, it's a MacBook Pro bought around 2011,
witn Windows 7 x64 installed from my friend's disc.
(Sorry I cannot remember exactly what it was)
"Barely alive" condition.
Works fine, but suddenly shuts down at times, alert shows battery not inserted (UNDETACHABLE on this MacBook model), won't run without power adapter connected, immediately shuts down when inserting USB cable into 1 of the 2 USB ports, won't detect internet connection, and so on and so on......

That aside, it worked fine until last week.

I was running Windows Update when I accidentally insert USB cable into the wrong port and "forced shut down" the laptop.

When rebooted, I get a flash of BSOD and auto-restart, which leads to startup repair.

From there, I ran startup repair a few times, each time I get the successful result yet Windows still won't start.

Then I switched to Mac OS to use it for some urgent stuff.
While in Mac OS I did went around and did "repair disk" and stuff to the bootcamp.

Next I tried searching for solutions through my phone and did this and that on command prompt.
chkdsk bootrec etc etc tried all posted solutions to something similar to my case.

The next thing I realized was that I now cannot even choose "Windows" on boot and I got stuck.

Then I asked my neighbor and fortunately could borrow Window... Read more

More replies
Answer Match 34.86%

I'm not sure if this forum supports Windows installed on a MacBook,
but I'd appreciate any help provided.

Regarding my laptop, it's a MacBook Pro bought around 2011,
witn Windows 7 x64 installed from my friend's disc.
(Sorry I cannot remember exactly what it was)
"Barely alive" condition.
Works fine, but suddenly shuts down at times, alert shows battery not inserted (UNDETACHABLE on this MacBook model), won't run without power adapter connected, immediately shuts down when inserting USB cable into 1 of the 2 USB ports, won't detect internet connection, and so on and so on......

That aside, it worked fine until last week.

I was running Windows Update when I accidentally insert USB cable into the wrong port and "forced shut down" the laptop.

When rebooted, I get a flash of BSOD and auto-restart, which leads to startup repair.

From there, I ran startup repair a few times, each time I get the successful result yet Windows still won't start.

Then I switched to Mac OS to use it for some urgent stuff.
While in Mac OS I did went around and did "repair disk" and stuff to the bootcamp.

Next I tried searching for solutions through my phone and did this and that on command prompt.
chkdsk bootrec etc etc tried all posted solutions to something similar to my case.

The next thing I realized was that I now cannot even choose "Windows" on boot and I got stuck.

Then I asked my neighbor and fortunately could borrow Window... Read more

More replies
Answer Match 34.86%

My laptop is a HP Pavilion dm1, and has become extremely slow in the past few days. Also, there are some unknown processes shown in task manager, and some extensions in chrome that random pop-up tabs suggesting I may also like t read the following etc. This usually comes on Google results, YouTube, and other news articles.

I don't have access to the boot cd unfortunately.

DDS.txt:

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 11.0.9600.16518
Run by hp at 21:18:08 on 2014-03-12
Microsoft Windows 7 Professional 6.1.7601.1.1252.1.1033.18.1641.256 [GMT 3.5:30]
.
AV: AVG Internet Security 2014 *Enabled/Outdated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Spybot - Search and Destroy *Enabled/Outdated* {9BC38DF1-3CCA-732D-A930-C1CA5F20A4B0}
SP: AVG Internet Security 2014 *Enabled/Outdated* {B5F5C120-2089-702E-0001-553BB0D5A664}
FW: AVG Internet Security 2014 *Enabled* {36AFA1E1-4CDC-7EF8-11EE-C77C3581ABA2}
.
============== Running Processes ===============
.
C:\PROGRA~2\AVG\AVG2014\avgrsa.exe
C:\Program Files (x86)\AVG\AVG2014\avgcsrva.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\system32\atiesrxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\W... Read more

A:Slow computer + unknown processes + unknown extensions in chrome

Hello and Welcome to TSF.

If you haven't already, please Subscribe to this Thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant notification by email, then click Add Subscription.

Please note that the forum is very busy and if I don't hear from you within three days this thread will be closed.

------------------------------------------------------

Please uninstall the following via Start->(or My Computer)->Control Panel->(Programs)->Programs and Features if it still exists:

Object Browser<<Please read this

Also delete the following Folder if it still exists:

C:\Program Files (x86)\Object Browser

------------------------------------------------------

Please download AdwCleaner from here and save it to your desktop.Do NOT click the green 'Download' button(if visible).
Click the blue 'Download now @bleepingcomputer' button.
Run AdwCleaner and select Scan
Once the Scan is done, select Clean
Once done it will ask to reboot, please allow the reboot.
On reboot, a log will be produced. It can also be found at C:\AdwCleaner\AdwCleaner[S#].txt
Please copy/paste the contents of the log in your next reply.
------------------------------------------------------

Check for additional security risks: Please download CKScanner? by askey127 and save to your desktop.
Double-click on CKScanner.exe and click Search For Files.
After a very short ti... Read more

12 more replies
Answer Match 34.86%

Just found this on my dad's pc and it's been giving me a real headache. I've googled about and tried all of the stuff i found, to no avail, norton's not detecting anything and i've deleted the directory it had installed itself under Program Files\Files-Secure but it's still popping up on outlook, IE, or explorer.exe

thanks for help in advance
Anyway, here's a hijackthis log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 22:43:32, on 01/04/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
c:\APPS\Powercinema\Kernel\TV\CLCapSvc.exe
c:\APPS\Powercinema\Kernel\TV\CLSched.exe
C:\Program Files\CyberLink\Sha... Read more

A:Solved: unknown trojan - “Your computer was infected by unknown trojan”

here's a screenshot of it
 

3 more replies
Answer Match 34.44%

I'm running Vista Ultimate 64 on a 500 Gig hard drive with 3 partitions.The problem is I marked one of the partitions,not Drive C, as "active" by mistake.I done a Command Prompt to make it "inactive", but when I started the system up again it wouldn't boot.I used the Vista disk for the recovery process, but I got a message "Operating system unknown on (unknown) local disk" i tried fixing the problem with a command prompt "bootrec/fix boot" ,but nothing happened.When I look at the info in Command Prompt it doesn't show the disk partitions, just Disk 0.Also I can't repair because no Disks are listed to be repaired. If I look at the drive in "My Computer" it is full with a file system marked as "Raw" and it wants me to format the drive.I used "Recover My Files" software and it shows some of the documents that are on the drive, but doesn't show any recovery.I looked at some internet post about the message I got and partition and boot problems like I have, but at this point I don't to try any else to make it worse.I would do a reinstall ,but on one of the drives I have some stuff that wasn't backed up.I never thought about backing it up because it wasn't on the C drive.Any help to solve this problem would be appreciated. ..........Kumpie

A:Operating system (unknown) on unknown local disk

Welcome!

Try marking the C partition as active again, using the Windows method in my post here.

Then run Startup Repair from the repair disc. Hopefully it will see your installation.

~JK

6 more replies
Answer Match 34.44%

I've just installed Windows 10 and experimented with the Groove music player. It finds all the songs but they are tagged Unknown Artist and Unknown Album. The songs appear fine in iTunes with the correct details and album art.

I reset Groove and made it scan the music directories again but the problem remains. Any solutions?

More replies
Answer Match 33.6%

I am using Windows 7 Ultimate x64 SP1. I ran HijackThis as you do and saw the following line which I removed.
Internet Settings, ProxyServer = 127.0.0.1:19876When running DDS in the dds.txt file I found these settings which may be unrelated but I cannot explain them.TCP: Interfaces\{5D969EFE-1A71-4BC0-950C-B6214B4FC1DD} : DHCPNameServer = 88.82.13.60 88.82.13.60When I found these items I ran CCleaner just to lighten the amount I needed to scan. Then I ran ComboFix and Malwarebytes Antimalware and found nothing. I then used GMER and removed a virtual cdrom that had been sitting on my computer long after Deamon Tools had been removed. 
It is the proxy server that worries me. Doing a quick search of it there does seem to be a Trojan keylogger that will listen on that port.
 
OP: http://www.bleepingcomputer.com/forums/t/484443/possible-virus-unknown-proxy-was-set/
 
DDS Log
 
 
DDS (Ver_2012-11-20.01) - NTFS_AMD64 
Internet Explorer: 9.0.8112.16457  BrowserJavaVersion: 10.11.2
Run by User at 8:31:46 on 2013-02-08
Microsoft Windows 7 Ultimate   6.1.7601.1.1252.44.1033.18.16375.13969 [GMT 0:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {B140BF4E-23BB-4198-90AB-A51A4C60A69C}
SP: Microsoft Security Essentials *Enabled/Updated* {0A215EAA-0581-4E16-AA1B-9E6837E7EC21}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\ls... Read more

A:Unknown proxy was set. Unknown network adapter.

Ignore. Double post.EDIT: Merged with original post. -etavares

13 more replies
Answer Match 33.18%

Hi I just installed XP 32-bit SP3 on Broadwell-UBut need drivers for:1. Wireless Intel DualBand 3160 which like everytching is not supported for the 9th generation Chipsets.2. How to activate the system ? Someone help ? Big Thanks in Advance

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Answer Match 33.18%

I have product key of only 20 letters, why is this soAnd how can I get original product key

A:Probook 450 g2

@Humza100? You can try this very nice (free) tool to show the key and a great deal of additional information:Belarc Adviser The report outputs to your system and you can save it as an .html file. Open the saved file and search for "key" The line including the key should also include your system name / full Operating System. Example: Microsoft - Internet Explorer00123-40047-12345-AAOEM (Key: CNX7R-6KL3SA-D87CX-Y9J72-8CC7P)e    Microsoft - Windows 8.1 Professional (x64)00123-40047-12345-AAOEM (Key: CNX7R-6KL3SA-D87CX-Y9J72-8CC7P)e When you see a Post that helps you,Inspires you, provides fresh insight,Or teaches you something new,Click the "Thumbs Up" on that Post. Click my Answer Accept as Solution to help others find Answers. 

1 more replies
Answer Match 33.18%

I need driver for my notebook HP ProBook 450g for PCI Simple communication controller.2. Where I find Com1 setting in device manager?

A:HP ProBook

Hi: There are 4 generations of Probook 450's...G0, G1, G2, G3...so I can't give you the exact driver link. For the  PCI Simple communication controller, go to your notebook's support page, download and install the Intel Management Engine Interface driver. Unfortunately, I don't know the answer to your other question. 

1 more replies
Answer Match 33.18%

Dual graphics in laptop HP ProBook 455 G1Hello! I have a problem. I have laptop HP probook 455 G1 with dual graphics. integrated( AMD Radeon HD 7640G)+  discrete (AMD Radeon HD 8750M). I want to install the latest drivers. but what do I do if the discrete supports them, and integration - no.? And how to properly install the driver? Thanks

A:HP Probook 455 G1

Install the AMD driver that is available at the HP Support portal. (If there is not one available, leave the driver installation as it is, unless you mind that it stops working.) It contains the AMD and Intel driver. Do not install the Intel driver seperately. If you do install it seperately, the switchable  grapgics function will no longer operate as expected.

1 more replies
Answer Match 33.18%

Good morning, I'm findig an 8 gb memory upgrade for Probook 450 G4 but i don't found the correct Hp part code, anyone can help me?thank al lot! 

A:Probook 450 G4

Pippopotamo Hello;Allow me to welcome you to the HP forums!Here is the link to the Service and Maintenance Guide for your PC: http://h20566.www2.hp.com/hpsc/doc/public/display?sp4ts.oid=10477253&docLocale=en_US&docId=emr_na-c0... The memory module info in on page 38. The part number for the 8GB memory module is 826398-850.Good Luck

1 more replies
Answer Match 33.18%

Hello! I have a question.It is about upgrade my nootebook.I have 3rd Generation Intel Core i3-3120M can i upgrade  it to Intel Core i7-3632QM ?

A:probook 450 g0

Leroyinc. It is listed in your manual but not sure if it will work with your system board it has a 50% chance it will work??? https://h20566.www2.hp.com/hpsc/doc/public/display?sp4ts.oid=5359405&docLocale=en_US&docId=emr_na-c0... The Core i5-3230M has an 85% chance. http://www.cpu-upgrade.com/CPUs/Intel/Core_i3_Mobile/i3-3120M_(PGA).html REO

1 more replies
Answer Match 33.18%

It was a great evening, watching a movie on my hp probook 450 G3 laptop. it warned of low battery-7% low, so i did plug it in and minutes later it just blacked. first ,i removed the battery, put it back and pluged it inot a power source but the light that indicates that it is charging didnt show till after some minutes but later after some minutes, it went off. the following day i did try putting it to direct power without the battery in and still it could not power on. Later on i did get a friends battery of the same everything, put it in mine and it powered on, did try his charger in my PC and it could charge...what could be the problem? For till now, i am still using the friends charger and battery while my charger and battery are working in his Pc!!! Help. Thanks.

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Answer Match 33.18%

I have the ProBook 650 it has 2 usb-3 ports.Is there a way that I can make these ports run like usb-2?The reason, I have a program that uses usb for uploading but doesn't work with the high speed of usb-3.

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Answer Match 33.18%

Please help to reset the password on the BIOS. HP ProBook 470 G0

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Answer Match 33.18%

Hey Guys:I had a problem with my laptop HP Probook 450 G2 Iam using Windows 10 X64 and when i setup it's AMD Radeon R5 M255 it is setuped but without any change and only working is Intel Video Driver  I tried to unsetup the Intel Driver but the new Wroking Driver is the Basic Video Driver  please help me making the AMD Driver is the Main Driver Thank you for your care .

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Answer Match 33.18%

Hi, I am trying to insert my micro sim card into the port on side and i managed to get it right, but it does not pick up or read the sim card. I have tried the sim card on different notebooks and it works,  and have tried on the same model on other users notebook and it does not read so am i missing something?  Please help!!!

A:HP Probook 650 g2

@Natz7? Is the Card Reader checked in the BIOS???  REO

1 more replies
Answer Match 33.18%

I have HP Probook 450 G3 (P5S63EA) and I see that it has an empty M.2 slot.I want to buy for my laptop M.2 SSD and chose several models.Here is Samsung EVO 850 M.2 (MZ-N5E250BW) 250 GB, interface Sata 3, format M.2, memory type TLC 3D V-NANDand  Samsung MZHPV256HDGL-00000 (SM951) 240GB, interface PCIe x4, format M.2, memory type MLC. I read all available technical documentation for my laptop and see that only Sata 3 interface SSDs from HP are for my laptop. What about PCIe x4 in M.2 format? WIll it works on this laptop?Of course PCIe SSDs has very very faster read/write speed! I would prefer to PCIe ssd from Samsung.I read on this forum that other people used Samsung 850 Pro with MLC 3D V-NAND for this laptop as well. But nothing about PCIe x4.Of course Samsung EVO 850 M.2 (about i wrote upper) should works great because in using sata 3 interface in m.2 format. But what about PCIe x4?  Thanks !

A:HP Probook 450 G3 m.2 ssd

and small adtition.I found in this thread http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/HP-EliteBook-840-G3-with-SAMSUN... information about using samsung 950pro (which uses PCIe x4 interface) leads to a long boot time and information about non-compatible samsung's firmware with HP laptops.May be some HP professionals could give me advice in it?

1 more replies
Answer Match 33.18%

I recently purchased HP 430 G2 and I would like to add storage (SSD).Can you tell me exactly what type of connector has M.2 or mSATA?If it goes M.2 what type (ex. 2242-D2 TYPE-B-M)?Restrictions pertaining to the maximum space <512GB or <1TB?

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Answer Match 33.18%

Hi, I recently bought a HP Probook 430 G2 and from the very first day the battery has said charging but it was not charging so I did a battery check with HP assistant and it said it was reporting a failure and needed replacing, and so I bought a replacement which arrived today and it has the same problem and hp assistant is giving the same result. Has anoyone had this porblem before or if anyone can offer any advice on how to fix this that would be much apprecaited.Thanks

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Answer Match 33.18%

Hello, we have 20 of the new Probook 11 G2 min laptops (11.6"). An inserted HDMI cable is not always recognised by the system, or not at all. The sound output plays static (1 sec) before a sound with latest driver. This is Windows 10. We are hoping for a BIOS update to fix the HDMI problem? Thanks.

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Answer Match 33.18%

Hi all,

Looking to install a second HDD for a laptop that doesn't really use their DVD bay.

Is this going to be a specific component for an HP laptop, or are they all pretty much standard now days?

Any recomendations on types / brands?
 

A:Second HDD bay for HP Probook 450 G1

11 more replies
Answer Match 32.76%

What is an (Internet) IP number, and how unique is it. Does each Internet user have an unique IP number?

For each message posted, why is it necessary for this site to log IP numbers, which are inaccessible even to the poster?

------------------
R. J. Emery
 

A:IP Numbers

13 more replies
Answer Match 32.76%

I have a program written in Delphi which display a result in a box(editbox).
The signs is to big for the box - the last digit disappears. All the other text and numbers are the right size. The program work well on a identical PC with the same OS - Win XP home SP2. It must be something with the windows settings. Grateful for any help.

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Answer Match 32.76%

Windows 98SE

while online how do you check your DNS numbers?
I typed winipcfg in the run box but I don't see them there, does anybody know the command to check DNS numbers while connected.

Thank you.
 

A:DNS numbers

6 more replies
Answer Match 32.76%

Hi i am setting up a home network on a domain. and windows 2000 server is asking for numbers such as DNS numbers, WINS numbers. Where do i get these from or do I need to make some up.

Thanks
 

A:Numbers etc. where do i get these from

10 more replies
Answer Match 32.76%

Hi all, I am running Vista and using PC Doctor for protection. I get pop-ups regularly that say a "Bad Website" is blocked??? All I get are the site numbers such as:

68.36.166.127

How can I determine if this website is necessary or if I should block it? I get 5- 10 of thses a day. I am afraid that if I block all of these, I may disable some programs. Is ther some way I can tell what these numbers are referring to?
 

A:URL Numbers..what are they?

6 more replies
Answer Match 32.76%

My system is an IBM P4 3.2GHz running Windows XP Pro SP3. When I power the system on, there are some Hex numbers that appear at the lower right of the monitor screen such as 003B, 0075, 0078, 0073 and probably several others that I can't see because they come and go rather quickly. Does anyone know what these numbers mean and is there a problem with my system because these numbers appear?? My system appears to boot & run correctly and there are no hardware or software problems that I'm aware of.

Thanks for any help here.

David

A:What do these numbers mean??

Do they appear and change when you move your mouse? When you press a key on the keyboard? It looks like it could be some type of debugging information but nothing harmful.

3 more replies
Answer Match 32.76%

This is basically for my father, his numbers on the key pad to the right of the key board are not working. In the past I have checked several options and ended just hitting some keys (i.e. alt F4) until one of them seems to work. Now he is having problems again. Is there something else he can do?

Thanks
 

A:Key pad numbers

is it possible that you have pressed the number lock key, this is situated on the row above the number keys...mine is above the number 7 key.

press it and see if this solves the problem
 

1 more replies
Answer Match 32.76%

My Sandisk reader for my camera went bonkers. Now I want to buy another one cause the camera is still good. Anyway, It says it takes a 2.0 usb port, which I know I don't have if its more than 4 yrs old. Anyway, how can you tell what your usb port number is? I have just the regular usb ports that come with the computer, it says its backwards compatable and works with the 1.1 usb port number.????????????? Any help would be appreciated.
 

A:USB numbers?

6 more replies
Answer Match 32.76%

hi all
can anyone help please

on a excel sheet i need h1 to only allow certain numbers to be entered, if any other numbers are entered then an error message to show

i.e only the numbers 2, 4, 5, 8, 9, 10, 12, 14, 17, and 22 need to be entered in cell h1 for other calculations to be carried out. any other number can be entered but on doing so i would like a error message to show

many thanks
 

A:only certain numbers

Have a look in 'Data Validation'.
 

1 more replies
Answer Match 32.76%

What and where do i type in to get the numbers that i used to install my w98se software? I can't remember what to do to recover those numbers , or can someone provide me with a set that works? I've seen them on my setup, forgot how to recover -

thanks
 

A:win 98 se numbers

7 more replies
Answer Match 32.76%

If I sent an email to someone, is it possible for them to get my IP address from that email?
 

A:IP Numbers

13 more replies
Answer Match 32.76%

I wonder why on programs downloads for 32bit OS are tagged as "x86" while 64bit OS program downloads tagged as "x64",what does the "X" stands for and why the value of 32bit is bigger.

A:OS Numbers..?

x86 - Wikipedia, the free encyclopedia

3 more replies
Answer Match 32.76%

I hear that soon we will all have a personnal ip number. IP version 4 or something similar? Is this a good thing?
 

A:IP Numbers

Where did you hear that?
There are too many people for individual IPv4 numbers. IPv6 could do. But I still doubt that.
It's a Bad Thing if something like this happens.
 

6 more replies
Answer Match 32.76%

I want to upgrade my laptop RAM from 4 GB to 6 GB. Before buying the 4 GB RAM I have to know the exact pin of the RAM, and I don't know the exact numbers of pin in the RAM. My laptop is Ideapad Y550 4186. So how can I know the numbers of pins in the RAM without having to open the case? Please help!

A:How to know numbers of pin in RAM?

It's 204 pin, but you need to know more than that.

That's a Lenovoe Ideapad Y550. I entered that make and model into the configurator at Crucial.com and it came back with the following compatible RAM choices for that laptop.

Computer memory upgrades for Lenovo IdeaPad Y550 (All Types) Laptop/Notebook from Crucial.com

3 of those choices are for 2 GB sticks.

You can shop for those same Crucial part numbers from your source or buy 204 pin RAM from another brand as long as it has the exact same specifications.

6 more replies
Answer Match 32.76%

it was working just fine a while ago now when i try to type a number this is what happened

41=1
52=2
.3=3
41=4
52=5

someone help me out please..

A:Numbers pad

What you describe can be a sign of the keyboard going bad. Are letters affected when you type those?

Do you have access to another keyboard you can use to see if it also happens with it?

3 more replies
Answer Match 32.76%

Left it charging alnight as wouldn't turn on. Tried taking out battery holding down test button for a while reconnecting power corl and light flashes briefly even with battery in again. Help!

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Answer Match 32.76%

Which model of M.2 ssd i can use to upgrade ProBook 450 G3 notebook?

A:Model of M.2 for ProBook 450 G3

@Den_m2014? Solid-state drive, M.2 256-GB, TLC827583-001 128-GB, TLC827053-001  Your manual here. http://h10032.www1.hp.com/ctg/Manual/c04825517 HP ProBook 450 G3 Notebook PC - Remove/Replace videos http://h20464.www2.hp.com/results.htm?SID=7834555&MEID=9A46722E-8743-4B24-A407-EC5BCB0254FA REO

7 more replies
Answer Match 32.76%

Cant start proBook 430 G2.Power led blinkingANDCaps lock blinking instantlyANDPower button blinking instantlyI have tried to put out the battery then 30 sec push the power button. No effectVideo:https://youtu.be/NZFiR9B2L5s

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Answer Match 32.76%

I would like to upgrade the Probook 440 G3 with a secondary storage a  2,5 500 GB SSD.In this notebook primary storage is a 256 GB SSD M.2.Is it possible the installation of both without removing the first  256 GB SSD M.2  (SSD M.2 Primary storage + SSD 2,5 Secondary storage)? If yes is it necessary to buy the Hard drive Hardware Kit (includes bracket and screws)? Thank you

A:Probook 440 G3 SSD Upgrade

See p. 35 of the Manual here: Service Manual There is a SATA hard drive bay and it looks like the SATA connectors on the drive plug directly into the motherboard. The M.2 slot is at right angles and above the hard drive bay so yes, you can have both a 2.5 inch SATA SSD and also the M.2 mSSD. You can just add in the 2.5 inch SATA SSD (or hard drive) and you really do need the hard drive mounting kit otherwise the hard drive will rattle around in the bay and that is not good for the laptop or the drive.  Hard Drive Hardware Kit, includes: 826382-001 http://partsurfer.hp.com/Search.aspx?type=PROD&SearchText=T8Y22US When you install the SSD or HDD storage drive you will have to initialize and mount it (assign a drive letter) in disk management. Let us know if you need any help.  If this is "the Answer" please click "Accept as Solution" to help others find it.   

1 more replies
Answer Match 32.76%

Hello, the problem with the touchpad does not work, internal and external damage not driver download Synaptics Mouse Driver refused to be installed. 2) system temperature 90d how to fix, laptop cleaning performed 1 week ago

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Answer Match 32.76%

Hello, the problem with the touchpad does not work, internal and external damage not driver download Synaptics Mouse Driver refused to be installed. 2) system temperature 90d how to fix, laptop cleaning performed 1 week ago











Solved!
View Solution.

A:HP ProBook 470 G1 Notebook PC

Thank you for visiting our English HP Support Forum. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Forum.
 

German: HP Kundenforum
Spanish: Foro de usuarios de HP
French: Forum des utilisateurs
Portuguese: Frum dos usurios HP
Chinese: ??????????
Korean: HP ??????
Thank you for your understanding

3 more replies
Answer Match 32.76%

I ordered a probook 450 with a 256 gig M2 ssd.Im wanting to know if i can add an addition hdd since the factory hdd is in the the M2 form factor?

A:Can the Probook 450 take an additional hdd?

https://m.newegg.com/Product/index?itemnumber=N82E16834266511This is the poduct in question.

3 more replies
Answer Match 32.76%

I was trying to restore the factory settings to get rid of some unwanted software I couldn't delete. The recovery process kept failing. Now when I try to start the laptop it says there is no operating system installed. I want to download a recovery cd on my other laptop, write it to a cd/DVD disc, and restore the laptop from this recovery disk, can I download the files needed to do this anywhere. I will buy one if necessary but would obviously prefer a free version. The laptop is around 12 months old, may be just over, may be just under.

A:Can I get a recovery cd for the probook 455 g2

Shaunh84 Hello;Allow me to welcome you to the HP forums!I read your post about needing recovery media and wanted to help. Sorry, there is nothing you can download and nothing available for free. Ordinarily, I would recommend using HP Recovery Media to restore your PC to its original condition. That would erase the entire drive, format the drive, and install the OS, the drivers, and the HP utilities. Unfortunately, there is no HP Recovery Media linked to the HP Product Page for your PC.  You can try contacting HP Customer Support directly, using the links below, to see if you can order if from them:If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.htmlSince HP no longer provides Recovery Media for your model, a couple of other sites you should check are: http://www.computersurgeons.com/  and http://www.restoredisks.com/ Good LuckI am a volunteer and I do not work for, nor do I represent, HP.========================================================================If you feel my suggestions helped you, please click the Thumbs-Up symbol to say thanks!If they helped resolve your issue, please click "Accept As Solution" to help others find similar information.

3 more replies
Answer Match 32.76%

I have purchased HP probook 440G1 in the year 2013 with 04 (four) year warranty but HP Support Assistant shows that warranty expired on 13.01.2015. How it can be? Sl. No. is [Personal Information Removed], PRODUCT NO. - F6B15PA#ACJ PLEASE EXTEND THE VALIDITY OF WARRANTY FOR FOUR YEARS FROM THE DATE OF PURCHASE. REGARDS. PREM CHAND

A:HP probook 440G1

@yes1

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

 

Thank you for visiting the HP Support Forum.

 

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Answer Match 32.76%

About two weeks ago I bought an HP Probook 4710s. Everything was fine until about 2-3 days ago. I was playing a game on my computer when it randomly turned off. I tried powering it back on and it shut off within two seconds. It felt a little hot so I went to bed and it worked fine the next day. The next day I didn't play any games and I was just using it normally, (browser, yahoo and aol messanger) and it shut off again. It didn't feel as hot this time. Finally, this morning I was watching TV and put down laptop to get a drink and when I got back a minute later my computer had shut off. This time it was not very hot at all. I've been googling things but haven't really been able to find any answers. I don't know if it is a hardware issue, or lack of updates of some sort, or If i got a bug that makes my computer think it's overheating and shut down. It's pretty annoying since I JUST got this computer. Any information in the right direction is appreciated.
Thanks in advance.

A:New HP Probook Shutting Off.

By the way I am running Windows 7.0 Professional. I'm not sure why the thing to the left says OS:Vista

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Hey guys, I recently bought ProBook 450 G3 with i3 Skylake processor and 256GB SSD. Dont get me wrong, it is well crafted machine, but one thing gets on my nerves. Due tu specs, I did expect almost complete silence. However, when I am broswing, or even doinn simple things in Office, the fan countinously goes very loudly on and off, for a short period of time (5 sec.) without any reason. The notebooks temperature in that situation is around 40C, but I believe it is not the main factor, since not always when the laptop is over 40C fan kicks in. I mean, it is irregular and I am not able to pinpoint the cause, mainly because there may not be any. As the fan noise is very hearable, it makes working on this laptop in quiet enviroment kind of annoying. I have to add that all drivers and BIOS updated and no obstales are near the vent.  I also tried various power plans etc. Basically all to minimize that behaviour but it still occurs.  Any idea how to solve this is more than appreciated. Thanks in advance!

A:ProBook 450 G3 - Fan going on & off for no reason

I'm having the same problem, in fact I had to exchange a few Probook 450 G3s for various reasons including the weird and overactive fan noise, and all had the same fan issue, makes you doubt the build quality. This is my first and last HP laptop, I won't be buying HP again, back to Dell or someone else.

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My tnh c?a ti ?ang s? d?ng r?t bnh th??ng v ti c c?p nh?t BIOS m?i nh?t ver f.61a v n ? t?o ra l?i khng nh?n driver m thanh IDT v my ?nh, m ti t?i v? b?n c?p nh?t trn trang ch? c?a HP. th?t khng th? tin ???c ?i?u ny tr? l?i cc l?i ng? ng?n pht sinh t? h? th?ng ??ng b?. Ti ? th? ci ??t trnh ?i?u khi?n m?i v cc phin b?n c? nh?ng ??y tuy?t v?ng hoang d. trnh ?i?u khi?n m thanh c?a ti c ???c '?? nt cao thi?t b? audiov' v r?t t m thanh.la l?i pht sinh trong quan ?i?m c?a ti l do c?p nh?t BIOS. r?t mong ???c s? gip ?? v h? tr? t? cc nh s?n xu?t. Ti r?t c?m ?n b?n, xin l?i v ti?ng Anh c?a ti khng t?t

A:get help for the HP ProBook my 450g0

when I tried to install IDT audio drivers get the message ...

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I bought this probook used, it turns on & runs okay on the AC charger/adapter, but will not turn on or run on just the battery alone. . The battery says it is charging ok and  is now 100% charged , it still will not turn on without the adapter. Is this a laptop problem or could it be a bad battery?

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hello,i bought a probook g3 440 and  i have upgraded windows from 7 to 10.i'm enough disapponted with the fan noise,the fan  often goes on and off,and also with simple operation like internet browsing and when  idle toofor example controlling a usb pen drive with windows defender the fan is noisy and always runthe core temperature using "Core Temp" says over 60C when about 40 in idlemy impression is that the fan becomes noisy when core exceed 50Croom temperature is about 15Cmy 8 year old notebook was not so noisy..it's a normal thing?i can do something? 

A:probook g3 fan noise

After you pgraded to Windows 10, did you install all the new drivers for this OS? also, did you check for a new or updated BIOS ?

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Answer Match 32.76%

Today HP software manager updated my bios when I started the computer. Now the computer shows a black screen.What do I do to fix this?I tried the windows key and B key. NO results.dadio1

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Hi,When upgrading to Win 10 from Win 8, I've got the message to firstly remove the HP Client Security.  When I tried to uninstall it, the message asked me to firstly remove the following programs:Device Access ManagerFile SanitizerTrust CirclesTheft RecoveryDrive Encryption However, I've got the following problems when trying to remove them.1. Drive Encryption - I've been asked to disable it first but don't know how to disable it.2. File Sanitizer, Trust Circles & Theft Recovery - Can't find those at the Program Uninstall at Control Panel. Can tell me how or show me the web page for the tutorial to do so?  Thanks.

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I'd like to install an M.2 SSD as a boot drive in my Probook 640 but I can't find the slot. Does anyone have an schematics or pictures to share? The only open slot I can find is over the WLAN module (I believe it is used for the optional broadband module). The socket does not seem compatible with an M.2 drive. Thanks! G.











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A:Is it possible to install an M.2 SSD in a Probook 640 G1?

UPDATE:  I just installed a MyDigital 42mm M.2 SSD in that slot. After activating the M.2 option in BIOS, the card is recognized instantly.  

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Ok, so we have decided to try a newer modle of the hp ProBooks not knowing that they cannot connect to the preivious docking stations we had purchased. After research we have found they work with the port replicator(usb3.0 HP)all seemed well until i get a service ticket inquiring about the freezing issues, After checking the drivers and more recent version of the bios still no dice. I had opened the laptop(we keep them closed initally-obviously lol for the docks) and the laptop it self was unresponcive, ctrl alt del did nothing nor did the curser move.- I am running the ProBook 450 G3 no hardware changes- most recent updates and drivers- Windows 10- HP Port Replicator is new and functioning- 1 pissed off employee  

A:ProBook 450 G3 freezing

It is hard to tell from your comments where your issue is at this time. In terms of the usb 3.0 dock, i believe it requires displaylink drivers, which should be available as a softpaq from HP. Did you install them on your laptop?

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I am having a strange issue.  I have 2 Probook 655 G2 that are shutting themselves off and overheating regularly, the fans run constantly it seems but when I feel the vents the chasis does not feel unusually hot.   When they were new with Windows 7 there was no problem, the problem only arises after I upgrade them to Windows 10.  I have gone through and done all of the windows updates available, have all of the latest drivers on from HP, the latest BIOS.  I even sent one of them into HP Depot twice for repair and they report no problems.  I am not sure where else to look so any help or suggestions woudl be much appreciated. Thanks

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I have a strange problem.When i start the Laptop and go into the Bios all the keys are working just fine.When Windows is started the Z,X,C and ENTER keys are not working anymore. The following has been done already: 1. Cleaning laptop (incl. the inside, fans etc.....)2. Keyboard has been replaced.3. Heatsink has been replaced.4. Motherboard has been replaced.5. Reinstall the drivers6. completely re-install the business image. But with no result. Do you have any other suggestions? Kind Regards, Arthur de BoomField Service EngineerHPCDS the Netherlands

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I accidentally spilt tea on my keyboard of hp ProBook 4440s.  I dried it the best as i could. Everything seems to work fine, only my trackpad is now not working. What should i do? Also is this ProBook 4440s keyboard spill proof? I am scared and afraid. How do I repair my trackpad? 

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Hi,gave my laptop hp6560b to my daugther. She entered a bioss password administrator but lost it. I would need to remove it now. I read that it can be done with smc.bin. Would it be possible to provide me with the appropriate file. If yes I will send you serial number and uuid of the laptop.Looking forward to your support.Best regardsPat51

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I have HP G2 450 Probook. I am recieving these annoying ads for the last few days. I cancel them out but after a few seconds they appear again images of ads are attachd. any siggestions?? 

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Hello

Please help me with a problem :
I have conected my laptop with tv and home cinema by hdmi but is working only 2.1
If i go on control panel -sound - ati hdmi output -configure the only option is stereo.
How i can configure to go 5.1 ?

thanks

A:5.1 on hp probook 4720s

On many systems, two channel stereo is all that is available. It can be hardware limitations and with a laptop there isn't much you can do.

I can't find anything on HP or other sites to confirm just stereo, but if that is all you are getting I suspect that is it. This is sold as a "business" laptop so it may not have all the Media features a "non business" or "consumer" model may have.

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i just recently bought a new hp probook, other wise it's been handeling fine except that when i've shut the lap top off, ( from the start up menu shut down option) it will just randomly (usually during the night) start up on it's own. i've checked up date programs but their updaters should update somtime during the day time...

A:Hp probook starts up on its own

There has to be some sort of program that has been configured to start up the laptop after having been turned off x amount of time or at a certain time, I would also have a close look at the BIOS as wake on LAN or a similar setting may cause this as well.

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Answer Match 32.76%

my hp probook g3 440 i3 won't turn on











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A:my hp probook g3 450 won't turn on

please anyone help how can I turn on my probook???

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Hey all, Nice forum and really have found a lot of useful info here but still need help. My 650 G1 started showing Plugged in / Not Charging.  I found the following link on HP but when I try to run the SP / BIOS update, it tells me that this update (SP67772) is stepping back from what I currently have on this laptop.  Do I do this anyway or is there some other update that needs to be done and I keep my current version? http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c05058319 It was purchased earlier this year and is still under warranty but when I try to do an on-line chat, it tells me that the serial # is not valid but I know it is. Anyway, any help that you all could send my way would be appreciated. Thanks.Frank

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