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Free & Easy Remote Desktop software for Tech Support?

Q: Free & Easy Remote Desktop software for Tech Support?

Hey all,

What applications do you guys use for this? Today my dad called me with his printer not working. After some unsuccessful attempts of trying to walk him through troubleshooting over the phone, I tried to get him to invite me with Windows 10 Remote Assistance, but it just gave him the error that his computer was not set up to send invitations.

Not sure what that was about. Then on a whim, I had him join and create a meeting, and once I could see his screen and control his mouse I quickly fixed the problem. isn't the best for this purpose though, as it prevents you from performing admin tasks (once you start something that requires elevated privileges, you lose mouse control)

Are there any better alternatives for next time I could use to screen share with him?

I liked the fact that didn't require me to mess with port forwards for a direct connection like something like VNC would.

I don't really know what other options there are. I'm not a professional, so I am obviously not going to go out and buy an expensive software package for this purpose.

Does anyone have any suggestions? Maybe there is a quick fix to the "this computer is not set up to send invitations" message. (Maybe this is because he uses webmail, and doesn't have a email address associated with Windows?)

Appreciate any suggestions.


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Answer Match 99.54%

I am looking for the best remote control software that works on a budget.

What do you recommend?

I would like most of the following features below. Most important is
that I can provide the most common support features to solve a
person's computer problem remotely, and it works through firewalls
with no client or support person setup. I imagine that means a
web-based solution like or, but they are too expensive for my

I liked DualDesk's features and price but the trial prooved not to work for a client's firewall I think. That is why I believe web-based is the answer.

Required features (mostly in order of priority)
-remote control client's PC
-multiple chat sessions (two at least)
-file and folder transfer
-Works with Mozilla, Fire Fox, Internet Explorer, Netscape browsers at least
-Works through firewalls (PC or Mac) and NAT Routers with no setup
required on either end
-Does not require Internet Explorer to work or Active-X
-Don't have to reboot remote PC to start client session
-Allows Remote Reboot/Log-On/Off & shutdown
-works on remote PC without Windows Admin rights to create folders and
write to the registry
-small .exe file size to send client
-client can launch session via my web site or email or chat session
-session timer
-runs in Windows Safe-mode for remote PC
-reboot remote computer and auto login before login prompt
-Show client part of y... Read more

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Answer Match 86.94%

Welcome Everybody!,We need You're help.From few days we trying to find software what will help us with our IT Support service, but without any positive result.We looking for application what will be suitable for following situation:Client download from our website application.Client run applicationClient (automatically connect to our central server bypassing any firewalls ) get support password id.Client say this password to technician.Out technician start client console, connect to central server, and using password from user take control on his desktop.We can't find any working suitable solution what will use our server and have normal licensing, not by hours or issues.We tried following software but without positive result. - Looks great, have everything what we want but crash on Vista when opening Windows "run" or "cmd". - Don't support encryption and passwords when using "repeater" (middle server between users and technician) - Same like above but paid . - Same like above. - Still based on same solution, no encryption...As You can see, this is very hard mission to find something good.We need this software to run under Windows XP / Vista / (in future) SevenI will be grateful for any suggests from You're side.Regards

A:Desktop Share (remote desktop) software for IT Support.

hi there!i am a tech support guy in our office. i usually install the tightvnc server on our workstations so that i can control their desktop using the tightvnc viewer. now if you are planning to access your client's computers online, you should know their IPs.i have successfully remote accessed windows xp, ubuntu and vista.hope this helps!

2 more replies
Answer Match 85.26%


I have been using UltraVNC for years on my Windows 7 x64 machine. I havn't really had much issues. I especially love the fact that I can switch view to the other screen since I have dual monitors.

However, I recently built a new system and was wondering if there is a better free alternative out there? Especially one that could be used through a secure connection or encryption as I would mainly be using it at work.


A:Best Free Remote Desktop Software?

Have not tired others but RealVNC is good.

I paid for their upgraded version (good for a year) but didn't notice a difference (from their free version) at all over a wifi network.

32 more replies
Answer Match 85.26%

I search a free remote-desktop software to control 2-3 pcs (on Windows).
I need it for personal use only. So I need a maximum of options but I don't need a simple program.
I don't need a tool like teamviewer because it need a password (so a preson is needed to give the password).

A:A free remote desktop software

Have you tried out AnyDesk?

AnyDesk - The World's Fastest Remote Desktop Application

1 more replies
Answer Match 81.9%

Our company, a small based business, wants to get into Remote Tech Support, Customers call in, or visit the website, and we fix problems remotely.
Of couse they must have internet access...that works...

Asking from all the people here, who has ideas of what kind of software would do this?
I have checked multiple online companies, prices can get steep.
Only 1 person, maybe 2, will be doing this remote support starting out, so dont need anything with 50+ users license.

I was thinking like PCAnywhere, or VNC, and such, but not sure how that would work web based and such...and I know Microsoft has the Assistance built into MSN Messenger, but it is remote view only i believe.

Anyway, I would greatly appreciate some alternatives...especially cheap ones!

A:Remote Tech Support

16 more replies
Answer Match 81.06%

I don't know anything about computers and my 87 year old mother knows even less. She frequently will click on something that causes her email system to change passwords without being aware of it or do something else that causes her problems. We live an hour apart, but she wants me to come over to help. I thought I found the solution when her service provider COMCAST offered tech support through their XFININTY. She could call them, they would remote into her computer and fix her problem usually within 20 minutes. A few days ago, she got a letter saying that they were cancelling that service option and refunding her $ 15 monthly fee.

I have heard of so many scams out there. Are there any good legitimate and reasonably priced tech support services out there that she can call to remote into her system to figure out her issues? She has Windows 2010 and uses Outlook 2010 for email.

A:24/7 remote tech support for elderly

11 more replies
Answer Match 80.22%

I recall many years ago VNC use to have a client you could use with a VNC server that would allow very easy remote support
You could place a link on your website the client would download a small file and run said file and the tech would get a notification that someone needed assistance and you would connect.
For the life of me I can not remember the tool used to wrap VNC inside this application.
.......basically I have a client looking for a simple easy to use, free remote tech support module for their website.

A:Remote tech support website intergration

Never mind it is UVNC SC i was thinking of

3 more replies
Answer Match 80.22%

How do I find a startup password?I can't even set my computer to its factory state

A:a tech support from wpc services took remote of my computer...

Arbear, welcome to the forum. You should contact the WPC Tech who did the setup of your computer.  He/she should be able to help you.  Your only other option is to do a full System Recovery which will allow you to either choose to setup a PW or not. Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.

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Answer Match 79.38%

Long story as short as possible.
Just upgraded to full version Windows 10. In the previous 2 tech builds IE stopped working. Error
“ This page cannot be displayed “
Microsoft x 3 Techs 5 hours of remote assistance could not resolve the issue. I had no terminate the connection as was taking too long. Their final suggestion was that they feel there must be some (add-ons) preventing IE from starting.
I cannot cover all they did here over 5 hours
However, here are some key areas of trouble shooting done
Reset Winsock and Network Settings
Reset Proxy Settings
Created another admin account (IE did not run with different user)
Removed Kaspersky Security
Internet options > advanced > restore default > Reset IE settings
All IE add-ons have been disabled within IE settings
Msconfig > turned off all services
Has anyone else had an issue like this? I’ve just created and attached a diagnostics scan as this is beyond me level.  
Thanks all

A:IE not working. Microsoft Tech 5 Hours remote support did not fix

Just a second part to this question. 
In the attached file diagnostic file. I see the following file .exe 
Program: Live Support Chat for Web Site Operator Console - Version: 5.7.3.r15174 by Provide Support, LLC 5.7.3 ("C:\Program Files (x86)\Provide Support\Live Support Chat for Web Site\unins000.exe")
Should this be there ?

6 more replies
Answer Match 78.54%

I got a pop up that was loud and wouldn't let me close it saying, "your computer has been infected call Microsoft" and I did because I turned it off and it was still yelling st me when I turned it back on. I gave the tech remote access and he said I had a tiny something trojan virus. Well I didn't fall for paying, got off the phone, held power button down and turned computer off. Am able to use it fine now with no more warning but am I safe after giving the remote access? I was on the phone for about 30 mins while he was going around to different areas in my computer telling me what all of the "problems" were.

A:Gave remote access to a "Microsoft tech support" am I safe?

It wasn't Microsoft, it was a scam.   I suggest you have a look here and create a new post asking for assistance to ensure your computer has not been compromised .

1 more replies
Answer Match 77.28%

Hi ladies and gentleman!

I am searching for reliable, secure, and fast Remote Support Package and/or Remote Administration Software on the enterprise level.

I know about RealVNC, TightVNC, Windows Built-in Remote Support, but I’m looking for something “more” reliable, with less user interaction & knowledge required.

Anyone on here know of any out on the market? I’d appreciate any links or information that you could provide.

It would be great if someone has actually tested or used some of the software & could recommend it, but even if you haven’t used them any type of reference would be greatly appreciated.

Thanks & have a wonderful day!


PS: I did a search, but I kept ending up in the malware & virus removal section.

A:Solved: Remote Admin Software or Remote Support Software

16 more replies
Answer Match 76.02%

I have windows xp home edition on both of my computers, and they do have a remote desktop program, but ive found out that windows xp pro actually has a better version of it that will actually work. I cant get the windows xp home version of it to work. Is there anyone that knows of a free remote desktop program, or if someone would be able to send the windows xp pro version of the remote desktop program.

A:Free Remote Desktop Program, or how to get windows remote desktop to work

XP Home has "Remote Assistance", while XP Pro has both "Remote Desktop", as well as "Remote assistance". You can download from Microsoft, a Remote Desktop "add on" which will enable your computer to become the "client" but not the "server".

can you provide some details about what you've done to get "remote assistance " up and running?

5 more replies
Answer Match 75.18%

Hi all I am looking for a software solution for tech support basically a tech sees a question to ask and answers it and depending on what the answer is it would go to the next step is there anything out there for this? Please Help

A:Looking for a Tech Support Software to create for my company

6 more replies
Answer Match 75.18%

Is there any remote support software that can power on a remote workstation that is powered off?

A:Can Any Remote Support Software Power On A Remote Workstation

AS far as I know there is no software to power up a remote workstation that is not on. I could be wrong though it has been known to happen ... once .... I think or was I mistaken?

3 more replies
Answer Match 71.82%

Hi Guys,

I've got a little question.... I want to create a Remote Desktop Connection to a 2003 Server over VPN. Is it as simple as gettting your VPN happening (having the VPN connection established) and then just connecting via Remote Desktop?

Currently I connect via VPN and then just Remote Desktop. Connection is all ok. I just want to know if this is what we call "remote desktop over VPN".

Any help would be great.


A:Remote Desktop over VPN... Is it really this easy?

Yes, it used to call TS over VPN. Do you do RDC over VPN automatically or manually? Manuall means that you connect VPN manually and then RDC manually. The real RDC over VPN is just one double-click ad one username and password. That will logon VPN and RDC autamically. See this demo,

1 more replies
Answer Match 70.14%

I hope I'm posting this in the correct forum.
Does anyone have a preference in remote support software. I've tried remotepc, but it seems to not connect more often than it does. (I've worked with their tech support and we were unable to resolve.)

A:Remote Support Software

6 more replies
Answer Match 70.14%

Anyone familiar with any good remote support software, similar to ? I'm looking for something that can connect from a customer's site to the support site, even if the customer is behind a firewall/router. With VNC, you have to configure the router to forward ports to the particular computer.

Here's one that was advertised here on TSG:

But, well, their site didn't exactly impress me. GotoMyPC isn't really an option, as you need an expensive license for each client computer -- I'm looking at something more from a support point of view. Any other suggestions?

A:Looking for remote support software (like VNC)

16 more replies
Answer Match 69.72%


I recently started doing Youtube, and obviously I need to edit videos. I've never done it before, and have no idea what I'm doing. I downloaded Lightworks, but it's so confusing, and their tutorial video isn't that helpful.

Is there an easier,free program out there?

A:Is there a free, easy to use video editing software?


1 more replies
Answer Match 69.3%

Hello, im testing Teamviewer5 remote support software and i have "pc performance problem".
If im controlling clients pc, then clients pc screen colors are not normal in my pc screen and menus should move little faster.

Is the problem in too slow internet connection or is my PC too slow?

My pc is Sempron 3100+ (socket 754) 1GB ddr ram, nvidia 5600 128MB agp

Client computer is ibm T30 laptop P4 2Ghz, 786MB ddr, 16MB videocard (have no wallpaper)

My and client`s internet connection speed are bouth 4Mbit/s and are wired connections.
I can repair problems, but i would like to get it little bit faster and with more normal colors in my screen.
Should i use Matrox or Quadro videocard?
Sorry for bad english language.

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Answer Match 69.3%

I do quite a bit of work helping other people to fix their computers and have been working with PC's for over 25 years and also have A+, Network+, and CCNA certifications. In receiving some remote support from Symantic with my antiVirus softeware and noticing how easy their remote software worked I found out that they use a product called "LogMeIn Remote Support". I went to their web site and discovered that they charge $130.00 per month. The LogMeIn product was so simple. I will use the example of a support person/company and a customer using the phone as it's initial contact.

1. User phones support company and explains issue(s).
2. Support person ask for permission to take control of user's computer.
3. Support person gives user a URL to goto which automatically opens the LogMeIn screen and a field to enter a PIN number (which is provided by the support person) and the the user clicks the "Continue" button.
4. A small Java applet is installed on the users compter and the LogMeIn opens a chat box or they can continue using the phone.
5. Support takes control of users computer and fixes the problem. (LogMeIn also allows for a reboot of users computer if necessary and reboots be to the LogMeIn program just where it left off without going through steps 1 - 4 above, again).
6. When the remote session is ended the LogMeIn software removes the Jave applet from the users computer, leaving no trace.

Well, $130.00 a month is probably worth if tec... Read more

A:Solved: Remote Support Software?

16 more replies
Answer Match 68.46%

My company currently has 300 staff in 10 locations around the city of Houston. Our network is Novell-based right now, but in a few months we will be switching all our servers to Windows Server 2008.

Currently, we use Novell Zenworks / ConsoleOne to provide our staff with remote IT support, but when we switch, I'll need another software solution.

I'm looking for something that can provide all of the following services:
1. Allows IT to view and interact with the user's workstation
2. Allows IT initiate a remote support connection without the permission of the user
3. Allows IT to initiate that connection without any user being logged into the workstation

FYI - all our workstations run XP Pro or Vista Business...98% are XP Pro

Anybody know anything that can do this?

A:IT Staff: I need suggestions for remote support software

Take a look at DameWare. I'm not sure how well it would work out with Vista, but we use it on XP Pro and it works just dandy.

2 more replies
Answer Match 68.46%

My company has been using Gotoassist for remote support for several years now, and recently decided to explore competitive offerings.  An exhaustive search led us to ScreenConnect.  ScreenConnect has several features I believe sets it apart from others.  First, it is self-hosted.  For some, this may not be a benefit as it may require some technical knowledge to get up and running depending on your configuration.   We are a fan of self-hosted apps as it gives us the control over configuration, customization, and updates.  The next thing that sets ScreenConnect apart is the customization.  Virtually anything you can think of is customizable (Logo, Heading, background, wording throughout the website, etc.)  The product even has an option that is optimized for use in an iframe on your existing website.  On the client side, the tray icon and executable name can even be customized.  If you are looking for a product that can be customized to look as if it were your own, this is it. I am also very impressed with the product support.  I have yet to call support, but the documentation available is excellent, and easy to use.  I had no problem configuring a custom host name, installing an SSL certificate, setting up new roles/users, or segmenting the hosting areas to allow technicians to only see their initiated sessions.  When in session, I have found the toolbox and annotation tools extremely helpful and the docking... Read more

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Answer Match 68.46%

OK so curiosity got me to thinking..all these remote support packages out there like GoToAssist/Meeting, Bomgar, DualDesk, etc etc etc....

...I got to thinking..and looking...that there has to be some open source stuff/free out there.

Came across something "close"...fairly cheap...Echogent
40 bucks personal, 3 hundge or something for commercial. But sure beats several grand for a Bomgar appliance.

Anyone else poked around this area? Found anything?

***************************************edited, updated, to get a list going******************************************************
I'm starting a remote support software list, since many of us here do computer/IT tech stuff and need to connect to random various clients easily in order to see their desktop and fix issues.

Proper remote support software is different than remote access software like logmein, or VNC, or PcAnywhere, or Remote Desktop Protocol built into Windows.

What defines a good remote support app
*As single click as possible for the remote end user needing support
*No firewall configuration, no port forwarding, no needing to know end users WAN IP address
*Share desktop with end user needing support, full KVM from your point of view

https://w... Read more

A:Remote Support source out there?

YeOldeStonecat said: to expand...

Just tested this and it works great!
Unreal that this is free!

Stonecat, you are the best dude!

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Answer Match 68.04%

hello pls i need help, just got my notebook last month, as i was scanning my system.. i found out lots of threats.. as u can see i am tryin to remove bargain buddy and n-case (pad lookups and interstitial ad delivery) as i was tryin to remove the programs... it always said that if i will tend to remove the program some of the free software installed in my computer will not work properly.. i want to knw wat software are those... and if i will remove the program what are the risk or things that might happen

the software am talkin about are:

bargain buddy
interstitial ad delivery by n-case
pad lookups by n-case

i have an hp notebook


A:Does anyone knows what free software does this support...

11 more replies
Answer Match 68.04%


I'm looking for a list of free PC support software, maybe someone has encountered such a list.

One software I tried and liked a lot is :
PCPal ( -
but I would like to get some kind of list so I can compare and choose from.

Thanks - R.

A:Free PC Support software

There are a lot of free programs here
Use the search box if it will help.


2 more replies
Answer Match 67.62%

I need your inputs.
I am searching for a remote support/access solution for my company. I've researched a bit online, and found most discussions are about hosted solution. Well, I just can't trust the third party sever and am concerned with the security issue.

Anyone thought of appliance-based solution? I could deploy appliance behind company's firewall. It kind of gives a secure private cloud. The integration with LDAP and the maintenance is easier too. It also comes with floating licensing, good from business perspective as well.

As for the software-only products, they require installation on a computer. The up-front cost is high. I need to have a dedicated computer to host it to avoid disruptions from other applications. And it takes extensive time to setup and maintain the system.

Please share your ideas. I won't miss anything. thanks!

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Answer Match 67.62%

Hi Everyone,

I am currently trying to decide on the best remote support software to purchase for a 50+ workstation business. I have experimented with Real VNC and TeamViewer, and whilst they are quite comparable I noticed that TeamViewer has a feature called "Seamless Windows" (if anybody knows anything about this feature can you please let me know).

I will be providing remote support to local users, and several interstate branches - therefore the software that I decide on must accommodate a wide diversity of geographical locations.

I was also looking at a product called GoverLAN, but it seems to me that GoverLAN only works on a single LAN and can't be used over a WAN in a similar way to both RealVNC & TeamViewer (if you have experience with GoverLAN to the contrary can you please let me know).

Any general advice on what the best remote support software is will be great (including personal usage experiences).

Kind Regards,


A:Which remote support software to purchase for a 50+ user base

6 more replies
Answer Match 67.62%

Hi Everyone,

I am currently trying to decide on the best remote support software to purchase for a 50+ workstation business. I have experimented with Real VNC and TeamViewer, and whilst they are quite comparable I noticed that TeamViewer has a feature called "Seamless Windows" (if anybody knows anything about this feature can you please let me know).

I will be providing remote support to local users, and several interstate branches - therefore the software that I decide on must accommodate a wide diversity of geographical locations.

I was also looking at a product called GoverLAN, but it seems to me that GoverLAN only works on a single LAN and can't be used over a WAN in a similar way to both RealVNC & TeamViewer (if you have experience with GoverLAN to the contrary can you please let me know).

Any general advice on what the best remote support software is will be great (including personal usage experiences).

Kind Regards,


A:Which remote support software to purchase for a 50+ user base

I work for a business that has over 1,000 PCs in use. About 750 are located on the main campus with the remaining 250 or so off site around North America. Individual users will often conference with colleagues in Europe, South America, the Netherlands and other countries. Our IT Department has used TeamViewer exclusively. As far as I know there haven't been any issues.

I think this is the information you may be interested in for Seamless Windows.

Seamless windows

4 more replies
Answer Match 67.2%

I hope I am asking this in the right spot, and I would think that anything is possible, but I always wondered, are infections like viruses, trojans, and malware, contagious via remote desktop support?

A:infections contagious via remote desktop support

Hello sniper -
Is this a "general question", or do you think that you or another person was infected in this manner ?
You would be aware that there are "Drive by" infections that can infect you just from a site visit.
These are basically the only ones that I think would be Active in a Remote Support area.
If a computer was "clean" this would never occur over a "secure connection" -
Thank You -

6 more replies
Answer Match 66.78%

Not sure if this is the correct location to post this question but here goes. What is the best and easiest FREE remote PC connection software out there right now.

A relative in another state is not very computer literate and if i could just log onto their machine i could fix many of their issues.



A:What's the best remote PC connection software that is free?

LogMeIn (free version)

22 more replies
Answer Match 66.78%

Hello all,

Wondering if anyone here can recommend any type of free, secure remote connection software; i.e. to connect one person's computer to another's so that the remote person can "control" the other's desktop. I'd need it to work on XP, 98 & ME. The reason is this; I do computer repair on a house call basis, and some of my customers are 30+ miles away. I'd cut them a break on pricing if they'd allow me to "tunnel in", and I'd like to offer them a piece of software that's free. I've found customers always like it when things don't cost them a dime... Thanks

A:Any free remote software to recommend?

8 more replies
Answer Match 66.36%

Hi Everyone,

I am currently providing remote support using TightVNC to a variety of locations. Increasingly I am noticing that the support that I am providing is to individuals with multiple monitor configurations. In almost all cases where more than one monitor is involved I find myself having to do a lot of scrolling inside the TightVNC program window (and TightVNC is not dissimilar to other remote support programs, such as RealVNC and TeamViewer in this regard).

I am considering purchasing an Extreme Definition monitor in the hopes of eliminating the program scrolling that I am experiencing. My first choice is the Dell UltraSharp U2713HM - LED monitor - 27". This specific monitor has a maximum resolution of 2560 x 1440.

I would not like to spend a significant sum of money on an extreme definition monitor only to find that it doesn't solve my specific challenge. For example the remote session may be too hard to read on the screen due to text being very small.

If anybody has any experience with this kind of monitor, and specifically with providing remote support whilst using one of these can you please share.

All comments & opinions are welcome.

Kind Regards,


A:Considering an Extreme Res Monitor to improve remote desktop support

Would it solve your issue? Might if the dual monitors you are viewing over VNC are not wider then 2560px. You would need dual monitors yourself to fully solve the issue of scrolling. As for the text size...well that will depend on your eye sight and your personal preferences. But yes, the text will be smaller is most cases.

* Is using an Dell UltraSharp U3011, 2560x1600.

5 more replies
Answer Match 66.36%

Hey guys,

I've been searching the web for a while now but can't seem to find anything appropriate for my needs, even though I'm pretty sure something must be out there.

What I'm looking for is some sort of free collaboration software similar to etherpad, which also supports tables. I'm planning on using it in an un-techy environment, so it shouldn't distract users with too many options. Also document editing should be pretty self-explanatory and as wysiwyg as possible.

I want to install it on my own server, and I want to be able to password-protect documents, so I'll be able to email the link to the document & the password to whoever I want -- without forcing them to install some client on their side or forcing them to register in any way.

Again, what I'm looking for is basically etherpad with password-protection and tables. I don't necessarily need a full-fledged project-management suite. If there is one out there that can do what I want, and display documents on a compact, easy-to-understand webpage, that would be ok, too.

Anyone have any suggestions?

P.S. If this thread would be better placed in a different sub-forum, please move it.

More replies
Answer Match 65.94%

I have discovered, that Windows 7 Pro doesn't support multiple monitor for remote desktop service, as it is featured only for Windows 7 Ultimate and Enterprise editions. See this article
I wonder, if this feature is now supported in Windows 8 Pro or does Remote Desktop work the same way as in Windows 7 Pro ?
I need to connect to my computer using Remote Desktop Client and use extended desktop on multiple monitors.  However current Windows 7 Pro support only desktop spanning ( /span), which is not that useful.
Thanks for your reply.

More replies
Answer Match 65.52%

TeamViewer, TightVNC, VNCFree, etc.

Which one would be the best for home use? Anyone used any of that software?

A:What is best free remote desktop application?

I'd go with Ultra VNC

9 more replies
Answer Match 65.52%

Is it possible to install on my Desktop an Icon to launch Tech Support Guy?
I have been accessing it by going to my "Saved Items" folder where I placed the original E-mail from you. I'm sure there must be an easier way to do this.

A:Desktop Launching Icon for "Tech Support Guy"

6 more replies
Answer Match 65.1%

Is there any free tool like lanvisor ???
I have 50 computers in my lan and wish to monitor all those computers during their online examinations ... I need a free tool which will autostart in all clients so that i can sit in one computer monitoring everyone.

I NEED ONLY FREEWARE ... Someone please help me with a free tool to do this ....

A:ANY FREE Remote Desktop Monitoring System

Not the type of activity in which we want to get involved. Closing.

1 more replies
Answer Match 63.84%

When I installed Win8 on one computer I need a H.P. printer driver. So I went to H.P. support/download did not find the needed driver so I called their Tech. support. A friendly support guy looked at my system and told me my copy of Microsoft Win8 bought at Best Buy was not a legit copy, also my system had been infected and they needed to remove my Win8 clean my system and reinstall Win8. made me a deal of a reduced price of $250US I knew this was not right so I begged them good buy went to Best Buy where I have good friends in the Geek Squad. they got the needed driver and printer works fine.
Today my Netgear routher died, called Netgear to get my lifetime warranty. This also was a support in India guy said it would cost $39US to make sure it was the router I said thanks but no thanks. Took my old Netgear router back to Best Bye where I bought it three years ago and they gave me a new Netgear router. I needed setup help so called Netger as new user also in India guy was friendly looked at my system and helped me get it setup. Then he informed me my computer was under attack and my files were being read he could fix my system and protect my files for the small sum of just $85US. Well I was using a small backup H.P. computer on the Net. hardwired and it was almost never used. So I knew it was a India Tech. support scam again.
I think these guys in India do support for many Mfg.s and software makers, and it's an easy way to gleen a lot of fast cash from people who trust the br... Read more

A:Tech. Support Scam from India support bases.

Are you sure you were using legitimate HP/Netgear phone numbers? Where did you get the numbers from?

Are you sure it wasn't just a variation of the scams the FTC are starting to crack down on?
How Windows tech support scammers walked right into a trap set by the feds | Ars Technica

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Answer Match 63.42%

Since Remote Desktop doesn't work in Windows XP Home, does anyone know of a free alternative?

A:Solved: Free Remote Desktop alternative for WinXP Home?

10 more replies
Answer Match 63.42%

hi, new to this forum, im looking for some remote desktop software to help some friends with minor pc problems. My two questions are, which programs are compatible with windows seven and what software can i run from my pc and connect to their's with out them needing the software on their pc, if that is even possible.

Many thanks


A:Remote desktop Software

Quote: Originally Posted by tippee

hi, new to this forum, im looking for some remote desktop software to help so friends with minor pc problems. My two questions are, witch programs are compatible with windows seven and what software can i run from my pc and connect to there's with out them needing the software on there pc, if that is even possible.

Many thanks


Id highly recomend teamviwer.
TeamViewer Download

You download the Full version and they download the quick support version just underneath.
The quick version only allows some one with the full version(you) to access there computer (with the ID and Passwrod of course) and once it closes it leaves nothing behind except the .exe file and (i think) a log.
Neither of which will be easily available,they will have to be looked for.


9 more replies
Answer Match 63.42%

Are there any free (or very affordable) programs or services that allows simple remote desktop control (besides LogMeIn, Remote Desktop or RealVNC)? I'm thinking of running a small tech support biz on the side and I need something that'll help me gain remote access/control of client's computers that's easy for them to setup.

Thanks in advance

A:Remote Desktop Software

Most services will charge for commercial use. Be sure to check licensing so you're in compliance.

1 more replies
Answer Match 63.42%

Ok guys, I'm in charge of a small computer lab (32 computers) and I was wondering if there is any possible way I could take control of any one of the computers from my Admin computer...I know there are remote desktop programs that can do this. I've heard of of remote desktop software that also allows you to shut down all of the pcs with a click of a mouse any of this true? Thanks in advance!

A:Remote Desktop Software?

Remote Desktop is part of XP

or something like this?

5 more replies
Answer Match 63.42%

I would like to run my desktop PC remotely from my laptop. The desktop runs Win 7 Home Premium so does not support the Win 7 Remote Desktop feature. Can someone recommend a 3rd party software package? My laptop runs Win 7 Pro.

Thanks, Bob

A:Remote Desktop Software

Try (free) TeamViewer TeamViewer - Free software downloads and software reviews - CNET

6 more replies
Answer Match 63.42%

hey guys,im looking for some software to remote desktop to my other pc from my laptop. im currently using logmein free, whichs works great, i like the features such as being able to change resolution to match the host pc. the only draw back is that it runs through the internet, and so its a bit slow and laggy, but also it will no doubt use up my internet allowance from my is there any other software that works like logmein, but is designed to work over a lan (wirelessly). at work we use the xp pro remote desktop, but unfortunately i dont have xp pro on these would be an advantage too ;)cheers, deanEdit: Moved topic from XP to the more appropriate forum. ~ Animal

A:remote desktop software

have you tried's a link to the free basically works the same as RDP....

2 more replies
Answer Match 63.42%

Hi, I have been looking for some remote destop software that will blank the screen of the customers computer, obviously I dont them to see what I'm doing.

Has anyone got any suggestions please?
Thank You in advance.


A:remote desktop software

8 more replies
Answer Match 63.42%

I am looking for the best remote desktop software for windows. I used logmein free edition however I feel the performance is poor. I used UltraVNC and LiteManager it is very good.
Do you know another one ?

A:Best remote desktop software

Teamviewer is good for me.

0 more replies
Answer Match 62.58%

if i connect to my server 2008 via remote desktop how do I use a program install file on my server to install program back to my computer?

A:Remote Desktop Software Install

You either copy the file to your computer or hopefully you have a mapped network drive to that server where the install file is.

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Answer Match 62.58%


The downloadable Remote Desktop Web Connection ActiveX control provides most of the same functionality as the full Remote Desktop Connection software; however, the Remote Desktop Web Connection is designed to deliver this functionality over the Web. The Web package Setup program installs the downloadable ActiveX control and sample Web page on a server running Internet Information Services (IIS) 4.0 or later

System Requirements
This package may be applied to the following:

All Windows 2000 platforms
Windows NT® Server 4.0
Windows NT Server 4.0 Enterprise Edition
Windows NT Server 4.0 Terminal Server Edition
Important: The Remote Desktop Web Connection download package must be installed on a computer running Internet Information Services (IIS) version 4.0 or later. This dependency applies to the Web server only. Users can download the control and view the Web pages from any supported Web browser (Windows 32-bit versions of Internet Explorer 5.x or higher).



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Answer Match 62.58%


Can you suggest a good software (preferably freeware) that I can use to
remote desktop into a clients machine and provide technical help.

This site is great for most people for tech support but there's a lot more of that aren't tech savvy or confident enough to understand some of the responses.

A:Software for remote desktop control

8 more replies
Answer Match 62.58%

Does anybody have any good recommendations for some software that will allow me to actually view other user's screens on my domain and make changes and fix problems on their computer? Many times I have users calling in with problems that could easily be solved over the phone but they lack the technical experience to follow the directions. If I could just remote to their system and see the screen this would be so much easier.

Thanks for your help!

A:Solved: Remote Desktop Software

6 more replies
Answer Match 62.58%

I have a client who whats to use a remote desktop software, they are not connected to a network so Microsoft's Program I don't think will work. There are several free services out there... for instance and several monthly fee biased services.
I cannot find any reviews or recommendations so I would be open to your insight.

Thank you


A:Remote Desktop Software Advice

Hi ddonnelly2. I do not understand how you can remotely communicate without a network connection so I'm not sure if this link will be any good to you.

1 more replies
Answer Match 61.74%

I'm looking for compatible software that would be extremely user-friendly for someone who is computer illiterate. I'm trying to connect to a friend's desktop to help them with some Windows 7 issues, but they can't seem to follow directions too well and they live a few states away.

I'm not even sure if it exists, but the program would ideally install on their computer and mine and make it very simple to remotely connect to them.

Thanks in advance. I'm currently using Win7 Ultimate 64 bit and they're using Win7 Home Premium 32 bit.

A:Remote desktop connection software or Win7

Quote: Originally Posted by Mboose

I'm looking for compatible software that would be extremely user-friendly for someone who is computer illiterate. I'm trying to connect to a friend's desktop to help them with some Windows 7 issues, but they can't seem to follow directions too well and they live a few states away.

I'm not even sure if it exists, but the program would ideally install on their computer and mine and make it very simple to remotely connect to them.

Thanks in advance. I'm currently using Win7 Ultimate 64 bit and they're using Win7 Home Premium 32 bit.


It exists, I use it all the time, and is called Teamviewer. Easy to install, easy to use and is rock solid.

Hope this helps
Ken J

2 more replies
Answer Match 61.74%

Once I install this on my Win2k machine, I'll be able to connect to WinXP machines but can WinXP machines connect to the Win2k machine ?

A:Solved: Remote Desktop Connection Software

You can only connect to Windows XP Pro machines! If you want to remote control other Windows Computers I sugguest use a VNC application. I recommend using UltraVNC

3 more replies
Answer Match 61.32%

Hey guys

I use Logmein, and PC Anywhere remote software for remoting my PCs between 2 homes. But I find them too slow when remoting software that has moderate graphics load.

I want to establish a connection between my 2 sites (London and Devon) that will give me the fastest remote access, and I dont care about what it cost as long as its not ridiculous!

If it helps to buy 2 routers with built in VPN capabilities I will buy them to create a VPN tunnel, if this will improve remote access speeds.

I dont mind paying for the remote software either.

So what would be the best solution - at reasonable cost?

After A little research, I have read that RDP is the quickest for when remoting graphics intensive programs. But these articles were dated a few years, is RDP still the quickest? One of my PC is Windows 7 Home, shall I upgrade it to Professional if I want it to be a RDP host? Or is their seperate RDP software available that I can install instead of forking out ?100 for Windows 7 Professional upgrade? If using RDP on Windows 7 Prof is the fastest then I will buy the upgrade.

And if creating the VPN tunnel will improve speeds further, then I pose that as another question in the Network threads


A:What is the fastest remote desktop software for graphics work?

It seems, the graphics card of the host plays a part in speed of graphics refresh during remote sessions. Something to do with rasterizing. The pc host had on board graphics and scores just 3.4 in the Windows Experience index performance guage in Windows 7. So perhaps I need to also buy a dedicated graphics card.

12 more replies
Answer Match 60.48%

hello to everyone!!

im working as a tech support agent for one of the biggest ISP in the US.. its a good paying job and also very challenging.. i use to troubleshoot internet connection issues for residential accounts (1 pc only) and for all other issues that i get, i browse for similar issues on the forums of this site.. well, most of them came pretty handy (esp for the security forums).. now, i got transferred to the networking department and im in a total loss!! i can do simple troubleshooting and install assists for new networking users but i really need help in issues like:
1. remote access/ port forwarding
2. invalid IP addresses on the wireless devices
3. file and printer sharing
i was browsing through all the topics but i cant find any.. if there is someone out there who can help me with this issue and give me some pointers on how i am going to do this in an easier way.. i would really appreciate any assistance..

thanks in advance!!

A:tech support in need of extra support

6 more replies
Answer Match 60.06%

I have been looking at this free remote desktop program at their web site but their instructions on how to use it are pretty weak.

Anyone that has or is using this program to take control of another persons pc for help with their system - I would sure appreciate it if you could give me some info on how to use it.

I have posted this question in this forum area as I have seen postings or answers to postings with regard to this free remote control desktop software.

A:TeamViewer desktop sharing and remote control software info needed

Not sure I can give you anymore information than what the website has to offer. If you can detail what you have tried then maybe we can decipher what you are doing wrong.

Have you tried using Zolved at all. Some people find that easier to use.

1 more replies
Answer Match 60.06%


Remote Desktop in Windows XP Professional provides remote access to the desktop of your computer running Windows XP Professional, from a computer at another location. Using Remote Desktop you can, for example, connect to your office computer from home and access all your applications, files, and network resources as though you were in front of your computer at the office.

System Requirements

Supported Operating Systems: Windows 2000, Windows 95, Windows 98, Windows ME, Windows NT, Windows Server 2003, Windows XP



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Answer Match 60.06%

Just wanted to pass along a new Email program that shocked the hell out of me.....

meaning IT'S REALLY GOOD !

It's Freeware, it's a smart program that is easy to use and even easier to set-up. Basically you have to know your email addresses - that's it. It combines all of your email accounts PLUS if you have any social accounts like facebook or twitter, all into one program and one place. And it's even really stylish looking - sometimes the freeware can be something ugly but surprisingly not this time. I included some screenshots and the link if interested ! It's nice getting my Gmail and my Hotmail all at the the same time instead of logging on and off from site to site.


Hope everyone is having a great weekend -


A:Inbox2 - FREE Email Software For Desktop

I love this email client. Awesome. But all my folders are in the inbox. Made some folders for myself and show up there. Not sure why

1 more replies
Answer Match 60.06%

I'd like to find a (Free & Safe) alternative to Quicken.Edit: Moved topic from XP to the more appropriate forum. ~ Animal

A:Free desktop personal finance software

One of many, but the most full featured I found at sourceforge: KMyMoneythe BEST Personal Finance Manager for FREE

3 more replies
Answer Match 59.64%

Hi all !!! Hey, I have a simple question... Ok, I got a new monitor, and, it has manual degaussing. I have been degaussing once a day (the monitor is on maybe 4 to 8 hours a day). The color is fine and all... here is my question: how often should I degauss ? I know that the monitor manual states to wait at least 15 minutes between degaussings, but, none I have ever had ever tell you how often you should actually degauss as a preventive measure, and I don't want to wear out the degaussing circuitry. Good question eh ! LOL... hey, TIA !!!

A:Question for any and all tech gurus out there ! (Easy one too !)

9 more replies
Answer Match 58.38%

Kindle Support Phone Number

Amazon Kindle Customer Service

kindle helpline

Kindle Customer Service Number

kindle fire tech support

amazon kindle help

kindle fire customer service

kindle customer support

Kindle Help Phone Number

kindle help

Kindle Customer Service Phone Number

kindle tech support

kindle fire helpline

kindle support number

kindle technical support

kindle contact number

Kindle Tech Support Number

kindle fire support number

Kindle Customer Support Number

Amazon Kindle Customer Service Phone Number

More replies
Answer Match 57.54%

Hello everyone. I applied for a tech support job with my local ISP. I have no schooling, just computer knowledge as a hobby for 10 years. I troubleshoot all my friends and family's computers pretty well. What kind of short term schooling could help me land a tech support job? I feel I have the knowledge but could use a basic course to put on my resume. Any other advice on computer jobs that are a good start to a new career? Thank you.

A:ISP Tech Support Job

6 more replies
Answer Match 57.54%

I bought a new PSU, that came in the mail today. Once I started up the computer I discovered that my USB ports don't work. Last Friday when my video card died, my 4 year old broke the two front USB ports. The computer's manufacturer surmises this shorted out the back ports and now wants to replace the motherboard and case. Both are under warranty, thank goodness.

So now my conundrum, I didn't buy the new PSU from the manufacturer, but it is the same brand as my old one. Do I just send the box back with the new one (which lets them organize the cables ten times better than I can) or do I put the old one back in? Or do I send both? There is nothing wrong with the old PSU, it's just not powerful enough for my new graphics card, which is NOT leaving my possession!

I'm sure I'm over thinking this, I just don't want to be screwed over.

Thank you for any help or advice.

A:Does Tech Support Need both Old and New PSU?

9 more replies
Answer Match 57.54%

I have some type of virus on my computer. I keep getting pop up and unwanted icons on my desk top. I try to clear them out but everytime I go back on the internet they come back. Please give me some advise.

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Answer Match 57.54%

my mcafee says i have 2PWS-LegMir(trojans)that cannot be removed why is that.and how do i remove them?

A:tech support

Have you tried to remove them manually?

2 more replies
Answer Match 57.54%

To: Tech Support Guy Staff & All Other Dignitaries

I just wanna say that I LOVE Tech Support Guy. My first encounter was a few months ago, when I woke up one morning and found that my homepage had been hijacked by Searchv. I couldn't get rid of it. So I googled until I got to Tech Support Guy, and found that somebody else had the same problem. I followed the instructions and was rid of searchv. Via HijackThis. Jeez, I like that name.....HijackThis. And then came Ad-aware, and Spybot, and a whole new world was opened up to me. To top it off, it's all free. Not quite. I'm sending you guys a donation. You earned it.


A:Tech Support Guy

6 more replies
Answer Match 57.54%

My computer has become very slow in loading programs such as Firefox. Once it is loaded it doesn't work smoothly as before. Not Responding message appears and everything stops working for a while. Scrolling also doesn't always work. Sometimes the arrow changes to the hourglass and stops working. After a while it changes back to the arrow again and so it continues.

Quite regularly I get the "script not working" message window in the middle of the screen with "continue" or "cancel" options. Sometimes it is the Shockwave plugin and at other times it is Google or other script. And often the end program command doesn't work. For the last few days, script error message for Internet Explorer comes on at powering up.

I have been thinking of reloading Windows but with no more Microsoft support for XP I don't know how I am going to get the updates.

I know the laptop is very old(2001) but I really use it mainly to check emails. Any help in resolving the above issues would be highly appreciated.

Thank you.



First off, All updates are available for Windows XP and will continue to be available till the end of time. There will just not be any NEW updates for XP. I just installed XP on an old computer 2 days ago and ran all of 142 Windows Updates.
As for your current installation, try running a Clean Boot. If this works then add one startup item at a time, restarting each time till the computer becomes unresponsive, then you know what the problematic program is.
Also, go to Start/Run and type chkdsk C: /R and press enter, in the command prompt type a Y for Yes and reboot the computer. Check Disk will go thorough 5 stages and takes some time. It will check your HDD for integirty.

11 more replies
Answer Match 57.54%

For greyknight17:

The greyknight quests in troubled lands
Where truth is hid in shifting sands;
Elusive demons there do dwell
Of deadly might and visage fell,
Wresting power from local lords
With blue screen shields and pop up swords,
They lay waste to all they see,
Leaving nothing as it used to be;
But with bright sword and favored lance,
Our champion makes the devils dance
To a tune they hear and can’t resist,
Something like: “Stop and desist”,
And in the end, their fate is writ
With mighty scans and combo script
And so with bow and courtly praise
A toast to you, greyknight, I raise:
“Thank you sir for work well done,
Evil slain and battle won;
The blue screen of death is banished here,
And we’re computing now without fear.”

I didn't get to drag a notepad file on top of Combofix like so many others.

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Answer Match 57.54%

I use Firefox and Safari and when I'm on Myspace,some pages wont load all the way,right after,I get a error message and I opens another page and says Download Adobe9. I tried to download it but I can't find the download or install it

A:Tech Support,please!

two steps
for windows ask about mac or linux

1. make sure you have the newest version of firefox and or Safari

2. and download

3 make sure to check the right plugin checkboxes when in stalling

3 more replies
Answer Match 57.54%

I have a LG X120 notebook with windows XP, will it be able to be viewed threw an HAIER LCD Television.

A:Tech support

Hi Debbie, and welcome to TSG.

If this is your computer (, it has a VGA video output connector.

Your TV would need to have a VGA, DVI-A, or DVI-I video input jack. The TV would also need to support at least one of the video resolutions and refresh rates that the computer can feed to the VGA connector.

1 more replies
Answer Match 57.54%

Here is the problem I can't even get to this forum on my main computer to get help. I was gone out of town on a fishing trip and let some people stay at my house now my main computer is screwed up. web pages keep redirecting and any web page that i try to go to like this one just comes up web page not found or it redirects you. one of the idiots that stayed removed avg and installed avira which i know is good but it wont pick up anything wrong i would like some help but like i said i can't get to this forum to get help any ideas????


A:can't even get to tech support

Please follow the instructs from this webpage (sticky):

You shall have a proper set of logs for us after that. Someone shall be along shortly

* Kindly note that threads without the proper logs shall likely be ignored.

4 more replies
Answer Match 57.54%

What do I use to remove mall where from my Windows 8 PC. ?

A:Tech Support

would you read the following
and post the logs required

I will then move to the virus / malware forum for assistance from a virus/malware expert
Note it can take up to 48 hours to get a reply as they are very busy in that forum and only authorised members are allowed to reply

1 more replies
Answer Match 57.54%

i trust you all will know what to do with this. i'm short of new to this so directions would greatly help.

Logfile of HijackThis v1.97.7
Scan saved at 9:50:57 AM, on 6/13/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\mcshield.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\CasinoOnline\CsRemnd.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Microsoft Reference\Bookshelf 98\qshelf98.exe
C:\Program Files\Netscape\Netscape\Netscp.exe
C:\Documents and Settings\Slik\My Documents\HijackThis.exe

R1 - HKCU\Software... Read more

A:Tech Support - HELP!

15 more replies
Answer Match 57.54%

How many pins are there on a standard SCSI-2 connector?


A:PC Tech Support Help


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Answer Match 57.54%

I know I know… Wrong posting BUT!

This is a scream! If you are in tech support I bet you had a day like this. Or you’re having one right now! I know that I did some years back.

A Day In The Life Of A Tech Support Guy Click Sales Guy vs. Web Dude
I know a Mod is going to move this but before you do, watch it then move it!

A:Tech Support Guy!!

7 more replies
Answer Match 57.54%

I wanted to make this my special post, as its my 1000, and encourage all members to use their System Restore more, I keep a system restore icon on
my desktop and make a restore point everyday, I know the computer is suppose to do it, but it makes me feel better, evertime I make drastic changes or questionable downloads I make a restore point, I simply type call it rp it only takes less than 10 seconds, if everyone did this we really could cut down on our
Tech Support. Have a good day.

A:How to cut down on Tech Support

10 more replies
Answer Match 57.54%

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows XP Home Edition, Service Pack 3, 32 bit
Processor: AMD Athlon(tm) XP 2600+, x86 Family 6 Model 8 Stepping 1
Processor Count: 1
RAM: 767 Mb
Graphics Card: NVIDIA GeForce FX 5500, 256 Mb
Hard Drives: C: Total - 109915 MB, Free - 42983 MB; D: Total - 4538 MB, Free - 690 MB;
Motherboard: ASUSTeK Computer INC., A7N8X-LA, Rev 1.xx, X312345678
Antivirus: McAfee Anti-Virus and Anti-Spyware, Updated: Yes, On-Demand Scanner: Enabled

A:Tech Support

thank you. I understand!

3 more replies
Answer Match 57.12%

On (My Account) there is this option of private messages. How do I use tech support guy to send private messages and also receive private messages from business associates or even friends? Can tech support work with other search provides as Yahoo, hotmail and the other message providers?

A:How Do I work With Tech Support Guy

Look up at the top of this screen and click on FAQ and then Rules.

3 more replies
Answer Match 57.12%

hey all...just came back from spending the holiday installing my mom's pc and getting her online. since she is pc illiterate, and because we are in different states, i am anticipating many long nights on the phone with her, since

so, i'm thinking about how to make this as painless as possible...f'rinstance: i'm wondering how i might set it up so i can access her pc via the internet, in order to intervene remotely and correct anything she might mess up....anything from helping her to edit a photo to runing a spyware scan on her system to changing an option in her browser. even better might be the ability to see her desktop when she's at her pc, in order to walk her through things live on the phone while we are both looking at the same thing. any suggestions how one might do things like this or any other suggestions for this kind of situation?


A:tech support for parents

windows xp has a built in remote pc thing. there are also programs you can buy that will do the same thing.

2 more replies
Answer Match 57.12%

Just wanted to share this experience with you all. Viruses can be a tricky thing, causing all kinds of damage and ruining your day, week, month, or even year. In times like that the weekest cowardly people come out of the woodwork and scare you into financial submission, and i want you to not be fooled by fast talking snake oil salesmen.

desktop win7 wired connection
desktop win XP sp3 wired connection, installing wireless adapter.
laptop winXP wireless
Belkin router

I had a desktop that was a wired connectoion and wanted to give it to my kid, so i got a wireless network card and installed it. The card seemed to be working fine, but it would not connect to the internet. (it would hang on "aquiring a network address" then error out saying windows coudlnt connect..)
I called Belkin tech support who tried a bunch of nonsence scare tactics to make me believe my registry was corrupt and that i had a virus. end result- pay them money and they would fix the issue, AND i would be protected for some amount of time. I believe it is 30 days, 90 days, 6 months a year or even 3 years.

What they didnt know/ask/think about was that the router and network card were both brand new, and that the computer I was having issues with had a fresh install of win XP with paid antivirus program. When I told them "No, if I have a virus then my antivirus company needs to deal with it, im not paying both of you to solve the same issue". Well, the tech agent hung u... Read more

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Answer Match 57.12%

Just curious, does anyone know of any irc channels that would be good for asking general tech questions?

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Answer Match 57.12%

Hey everyone, and thanks in advanced for your help. I'm having some issues with this very website (Tech Support Guy). Whenever I access it, I am normally supposed to be logged in. I am, and I will attempt to access a forum, post, etc. Then the website logs me out and reverts back to the original color theme.

Once I've logged back in, I will access a post or what have you, only to have been logged out -again-! Then I will log back in, and my browser will redirect me to the forum so I may post something myself. Then once I post something I have to log back in -again-! (and this happens whenever I click a new thread or will probably happen once I am finished typing this post).

Anyway, if there is any advice on how to fix this that somebody could offer it would be greatly appreciated since I love this site and enjoy helping the community. It's just a hassle to have to keep logging in every 10 seconds.

Thanks again,

A:Tech Support Guy Issues

You are not the only one with the problem. Check the following.

3 more replies
Answer Match 57.12%


It all began with a free space issue - after connecting numerous times to HP support tech, i was told to do a non destructive system restore., which i did, only to find my user profile gone, and all the dlls that run my applications no longer working. The space issues was from too many picture files, which i discovered my husband had uploaded about 1500 pictures of a friends wedding. so once i got rid of those pictures, the space issue was resolved.

After being completely frustrated, and a lot of research, I read to "copy over" my old user profile files from under "documents and settings" to the new profile i created.. which I did. I also did a disk clean up and defrag.. and evidently have deleted a bunch of things i shouldn't have. I never actually recovered the user profile.. the weird thing is... is that the picture i had chosen associated with the old profile i'm trying to recover.. was recovered. totally weird voo doo stuff going on in the background i guess. so now i want to scream. i guess i can delete everything.. i've backed up all the stuff that was under my documents. so no big deal, however it's the applications that i'm worried about. when doing the non destructive restore, it took me back to factory settings.. so my norton 2007 internet security was replaced with the 60 day trial version of 2006 that came with the PC (which was purchased in december 2006 and in march 2007 i got some freaky virus and the geek squad folks did a d... Read more

A:HP Tech Support screwed me

DO you still have the recovery partition (hp uses that instead of discs now)

13 more replies
Answer Match 57.12%

hello everyone, Im new to this forum!! I need some tech support on Apache.

I setup my Apache on port 80. I set the Network domain to localhost and i set the server name for the name i got from When i type localhost in my browser it works fine. When i type my Internal IP in my browser it works. I got the internal from ipconfig. btw im running this on Win XP Pro. When i type my external IP and my server name in the browser neither 1 of them takes me to the Apache page where it says to replace the page. I do not have a separate router. Im on ADSL and im pretty sure that my ADSL modem has a router built in. Does anyone know what the problem could be?? Can anyone give me private free tech support vis email or any messenger in IM?? Please reply back ASAP. Thanks everyone..

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Answer Match 57.12%

IRC tech support channels

Just curious, does anyone know of any irc channels that would be good for asking general tech questions?

A:IRC tech support channels

I don't know of any personally...but google probably does :)

2 more replies
Answer Match 57.12%

It's been going on 1 month since my build When I first got them I use to get 4-5 a day now its once every 2 days. I can play Games with out any its just random.

First 1
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF960000B8971
BCP3: FFFFF8800875DFD0
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Win 32k.sys

I think this one was because I had the Front panel connected wrong so I unplug that but and have not got it again I don't think.

Additional information about the problem:
BCCode: d1
BCP1: 0000000000000000
BCP2: 0000000000000002
BCP3: 0000000000000008
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
I look up I think it might have to do with my wireless Adapter not 100% but i have a netgear $44 dollar one from walmart.
I'm starting to think its My Ram I'm going be buying some Corsair Ram 8g next few weeks I'm getting to the point were I'm giving up and about to pay for a Tech to just fixed my computer so I can play games with out any problems I cant update my bios because its unstable.

A:I need help before i spend 75 on tech support

Please follow the instructions here>

19 more replies
Answer Match 57.12%

I have called D-link tech support a while ago and a guy named Leo was so great. Any people here who had great experiences with D-link tech support?

A:D-link Tech support

I've had nothing but bad experiences from D-Link Tech Support. For example...

This lady couldn't figure out why I was experiencing problems and she said she would transfer me to a Senior Tech. The phone rang and some guy at Panasonic tech support picked up. I was just a bit confused...

I believe they have recently moved all their offices to India. About two years ago I was able to get an American call centre, not anymore!

I had just called them last night and kept hearing my voice echo. I asked the lady and she gave me some weird answer... I didn't really understand what she said but it is quite annoying constantly hearing yourself talk back.

1 more replies
Answer Match 57.12%

Why is Google Chrome showing this:

I viewed my atatchment and for some reason it just shows code!m I took the pic with PrtScr and pasted to 'Paint', then uploaded, so what gives?

A:Tech Support is a Virus??

It appears to be a server issue at present.

2 more replies
Answer Match 57.12%

I was told to scan via I.E.. I can't open I.E. I get a message. also, responses from you have no 'reply' on them. This is really difficult.
Thanks, Boyd.

A:I can' t communicate with the tech support guy.

14 more replies
Answer Match 57.12%

Hi am using W7 Pro 32bit & G Chrome, when I receive an email notification about my post from Tech support & click on the link it won't let me log in & the Tech support forums site keeps jerking, is it coz I have Adblock installed?

Have to type the URL to log in?

Any clues why?


A:Jerky Tech support?

I use G Chrome with Adblock and have no problems at all.

To help us help you,please use the TSG System Info tool to let Tech's know the specs of your computer: Copy and paste the results here in your thread. You can use the TSG Info to fill in your computer information in your user profile as well.

Also, if its a brand name system like an Acer,Dell or HP, please post the exact model of the system.

1 more replies