Tech Problem Aggregator

Compaq presario CQ61-415SA Recovery

Q: Compaq presario CQ61-415SA Recovery

The ownership of the above machine has been transferred to me.I wish to revert the laptop to the factory settings.The recovery options are not accessible. Not by uising the recovery manager accessed through the Windows interface, via the F11 options or through the startup screen.Windows 7 home premium came presistalled.Is there a means of obtaining the installation discs?The hard drive was replaced by the previous owner. Thank you for any help.

A: Compaq presario CQ61-415SA Recovery

HP no longer has any Windows 7 based recovery disks for consumer laptops. There is a 3rd party market for recovery disks. http://computersurgeons.com/p-19931-windows-7-premium-64b-recovery-kit-599363-001-for-compaq-presari... That is not precisely your model but is AMD so the motherboard is the same as yours and would work. If you are a little more adventurous and tight-fisted, we can walk you through a "clean" recovery using an OEM Windows 7 install disk and the drivers found on this site. If this is "the Answer" please click "Accept as Solution" to help others find it.

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Answer Match 101.22%

Hello,
I have recently upgrade my OS from Vista to Windows 7 Ultimate by clean install method.
I think so far everything works except microphone which I solved by installing updates from windows update.
So my question is, Should I install some drivers or some updates from either compaq or hp sites or wherever also? Should I try to find drivers specefic for my computer or go with the drivers which came with windows 7?
My computer model is: Compaq Presario CQ61

Thank you very much!!!

A:Compaq Presario cq61

  
Quote: Originally Posted by jav


Hello,
I have recently upgrade my OS from Vista to Windows 7 Ultimate by clean install method.
I think so far everything works except microphone which I solved by installing updates from windows update.
So my question is, Should I install some drivers or some updates from either compaq or hp sites or wherever also? Should I try to find drivers specefic for my computer or go with the drivers which came with windows 7?
My computer model is: Compaq Presario CQ61

Thank you very much!!!



If HP/Compaq have the drivers for your PC, then yes.

4 more replies
Answer Match 99.96%

Recently my fan in my laptop was extremely loud, and the laptop was getting really hot. I proceeded to vacuuming my laptop and dust came out of it.

Somehow when vacuuming my fan, it broke.

Now it does not spin, and my laptop is silent.

Within 10 minutes of running the laptop it turns off; when it turns back on it says it shutdown to avoid over heating...

Any ideas, do i need a replacement, and should i take it to a computer place???

A:Broken fan on Compaq Presario CQ61

I suggest trying to blow out more dust. Maybe a dust bunny is preventing the fan from spinning.

If that doesn't work, the machine may need to be cleaned more thoroughly (disassembled). If that doesn't work, you'd need a replacement fan.

Take it to a shop, if you can't do it yourself, and you know a place that you can trust. (Preferably not Geek Squad at Best Buy. I've read few kind words about them.)

2 more replies
Answer Match 99.96%

So recently the charger for my Compaq laptop has gone bust, and I need to know what charger I would need to buy. This has happened once before, and when I bought a new charger, the wattage wasn't correct for the computer, so that one broke too.

What I need to know, is the exact charger needed for this laptop, meaning the correct wattage for the computer. Links to websites where I can buy it would be greatly appreciated.
 

A:Compaq Presario CQ61 charger

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01966130&tmp_task=prodinfoCategory&lc=en&dlc=en&cc=us&lang=en&product=4121166
 

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Answer Match 98.7%

AC Adaptor has been replaced
DC Jack has been replaced

http://www.youtube.com/watch?v=DCHMUOoC2Ko&feature=youtu.be

Things I have tried.

1. Taking out battery and power lead and holding pwr button for 1min
2. Reseating ram
3. Taking CMOS battery out for 10mins
4. Removing Hard Drive

Any suggestions appreciated before I start to strip this laptop down again......

TIA

Zorg.
 

A:Compaq Presario CQ61 Power No Post?

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Answer Match 98.7%

Hi, I am trying to re-install this for some one and it turns on with the message System Disable: 73827136 Can anyone advise me on the issue? Thanks











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A:Compaq Presario CQ61 System Disable

Hi, Enter  62785118 Regards, DP-K

2 more replies
Answer Match 98.7%

Hi,

I recently turned on my laptop and the screen was black. After a while when it booted up, the screen came on as normal and then flashed out about 10 seconds later. I can shine a torch on to the screen when it boots up and see windows and everything but it's obviously too dark to use. I replaced inverter and lcd panel but the problem remains...

How should I go about fixing this?
 

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Answer Match 98.7%

I have a Presario CQ61. I believe it was released in 2009.  Although it's very old I was wondering if this laptop will have driver support for windows 10. There are none as of now but will there be drivers for this laptop in the future?  Thanks.

A:Windows 10 drivers for Compaq Presario CQ61?

I am also concern since i did install win 10 on my cq61-420us. The one concern i do have is my touchpad isnt not scrolling either up and down or side to side. the synaptic drivers that are provided do not work properly

9 more replies
Answer Match 98.7%

So my laptop's screen is black. I'm using my tv right now with it, it works fine hooked up to a TV. I've tried everything I know of. When the laptop first starts up, It flashes the red compaq screen, then goes black. Flashes the user login screen, then goes black 2 sec later. When I do the fn+f4, the screen flashes back on, everything looks cool, then 5 seconds later it goes black again. It's not just the light, it goes completely off. (Just on the laptop, external monitor works) I've tried restoring back to factory settings, recovery, and I'm not getting anywhere! I've even tried that black screen fix by Prevx. Oh and I also tried turning the laptop off, holding the power button, etc. It has windows 7. CQ61 I think is the model.
I wasn't really sure if this was the right place to post it, so sorry if I'm in the wrong section!
 

A:Black Screen- Compaq Presario CQ61

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Answer Match 98.7%

Hi,
I'm experiencing the BSOD on my Compaq Presario CQ61-401SA Notebook PC. I've followed the posting instructions and would be extremely grateful for any help
Thanks
Rich

A:BSOD on Compaq Presario CQ61-401SA

  
Quote: Originally Posted by lilp1976


Hi,
I'm experiencing the BSOD on my Compaq Presario CQ61-401SA Notebook PC. I've followed the posting instructions and would be extremely grateful for any help
Thanks
Rich



Several of these were blamed on ataport.sys. Some very old drivers need updating including your raid, storage, and others.

I would update the old drivers

Code:
iirsp.sys 12/13/2005 5:47:54 PM fffff880`01702000 fffff880`01713000 0x00011000 0x439f418a
nfrd960.sys 6/6/2006 5:11:48 PM fffff880`0191e000 fffff880`0192e000 0x00010000 0x4485ef94
adpu320.sys 2/27/2007 8:04:15 PM fffff880`0158d000 fffff880`015bc000 0x0002f000 0x45e4c6ff
adpahci.sys 5/1/2007 1:30:09 PM fffff880`01537000 fffff880`0158d000 0x00056000 0x46377921
arc.sys 5/24/2007 5:27:55 PM fffff880`01452000 fffff880`0146b000 0x00019000 0x4656035b
SiSRaid2.sys 9/24/2008 2:28:20 PM fffff880`01a00000 fffff880`01a0e000 0x0000e000 0x48da86c4
sisraid4.sys 10/1/2008 5:56:04 PM fffff880`01a0e000 fffff880`01a26000 0x00018000 0x48e3f1f4
adp94xx.sys 12/5/2008 7:54:42 PM fffff880`014bc000 fffff880`01537000 0x0007b000 0x4939bf42
lsi_fc.sys... Read more

3 more replies
Answer Match 97.86%

hi all got compaq presario cq61 when imove the laptop screen i get picture etc but sometimes it goes off when moved and very dull but can still just about see whats going on .. could this really be a loose wire knowing how tight the wires normally are or an inverter problem please help
 

A:Compaq Presario CQ61 screen goes dull and on and off when moved

Sometimes the LCD inverter wires become loose or pinched in the LCD cover hinges
 

10 more replies
Answer Match 97.86%

Hi,

My name is Alison, I was trying to fix my laptop and ended up making things a lot worse!!

I ran DBAN and during the process i realized i have no way to reinstall Vista Home Basic OS so i aborted the wipe after 10 or 15 mins into it.

Its a Compaq Presario CQ61. On the back of the L/T i have a sticker with a product key but when i purchased it i never got a CD for Vista. I dont have recovery discs either.

So like i said i stopped DBAN from completing the wipe however now when i turn the L/T on it says,

"NO BOOTABLE DEVICE -- INSERT BOOT DISK AND PRESS ANY KEY"

I tried doing System Recovery but the same message comes up... i also found a Vista Recovery online and burnt to cd-r but it stills says, "NO BOOTABLE DEVICE -- INSERT BOOT DISK AND PRESS ANY KEY"

Is there a way to copy a different version of windows OS from a different PC and make that a 'boot disc' I dont really understand what a boot disc is...

Im not sure what to do to fix this issue... any help or advice is appreciated if you could please explain with details that would be a big help to me.

Thanks in advance!

Alison

A:Wiped the hard drive now i have no OS (Compaq Presario CQ61)

Please do not post more then one thread about the same problem.
Wiped the hard drive now i have no OS (Compaq Presario CQ61)

Quote:




I ran DBAN




DBAN (Darik's Boot and Nuke) is a low level format utility. Once you start this, it begins to wipe the drive of your OS. Stopping it in the middle is too late. If you had just run System Recovery would have set your system back to Factory Defaults, but DBAN deleted that too. You cannot copy an installed OS and put it on a different computer. An OS has to be installed from a boot disc (a disc that boots the computer if the OS can't)
What is the Vista recovery disc that you have? Boot into Setup (Bios) and change the Boot order to be CD/DVD rom drive First Boot Device, Save and Exit. Restart the computer with the disc in and you should see the message Press Any Key to Boot From CD/DVD.If it is a Vista install DVD then you can reinstall your OS. If not a Windows disc, you can try contacting your computer manufacturer and see if you can get a Recovery DVD for your computer manufacturer Or get a Vista DVD from Ebay or Craigslist.

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Answer Match 97.86%

Hello All,

I have recently purchased a Presario CQ61-410 US ( http://www.newegg.com/Product/Product.aspx?Item=N82E16834107043) and am now trying to install Xp Pro on it. I am having major difficulties.

After a lot of googling, I found these guides ( http://h30434.www3.hp.com/t5/Operating-systems-and-software/General-XP-Downgrade-Guide-for-HP-Laptops/td-p/83267, http://maxeasyguide.blogspot.com/2008/04/preparations-for-winxp-installation-cd.html). I tried both solutions to no avail; I would still get a blue screen after during the initial install. Then I realized I have the AMD chipset, and thanks to this thread (http://www.techsupportforum.com/f19/...en-422183.html) was able to find the Raid drivers, slipstream them with Nlite and begin. The SATA hard drive was readable, and the installation commenced.

Here, though, is the rub. I am able to get through the basic install screen (F8 I agree, partitions, etc) and through the first "GUI" install screen (Agree to EULA, "Your Screen May Flicker for a few Seconds" etc). However, after that install and when the computer restarts and goes to load XP, I get the XP splashscreen for maybe 1-2 seconds, then the system reboots. I have no idea why. I know the install I am using is solid (it is running tried and true on another machine), and I have tried making a second boot disk, but every time I encounter the same problem: splash screen for a second, then restart.

I am not concerned about the other dr... Read more

A:Compaq Presario CQ61 and XP Pro Installation - A Living Hell

So you are trying to downgrade a machine that shipped with Windows 7 to Windows XP ? If so, that would have been a better title to the thread, as downgrades are their own special set of problems.

It also would have been a good idea to note that this is a laptop.

Given that, I am having difficulty understanding why you would need "RAID drivers" for a laptop. Does this laptop have two hard drives ?

The compaq support site does not list any XP-specfic drivers for the hard drive or hard drive controller.

http://h10025.www1.hp.com/ewfrf/wc/s...1166&sw_lang=&

Have you seen this area ?

Also I'm a bit skeptical of your Driver Genius Pro software, and am wondering if that has been involved in the situation yet, and if it's a possible cause for problems.

Is this HD parititioned, with the Ubuntu O/S on one partition ? If so, it would be better to get XP installed on a single-partition drive, then make another partition for Ubuntu.

nLite is sometimes buggy, and while it is solving one problem, it could be causing another.

A bad/buggy optical drive can also corrupt system files which can cause an install to go bad.

HD's can come from the factory with errors & bad sectors. I would run HDD Regenerator (from Hiren's) to make certain the HD is good.

17 more replies
Answer Match 97.86%

Hey to all! Since my girlfriends cq61 died, and led blinking gives me CPU failure,  i would like to replace its CPU.I have already taken CQ61 apart and CPU inside was AMD Sempron M120. Since i am replacing it anyway i tought i would put something more powerful in. What CPU-s are supported by my model? I read in this thread http://h30434.www3.hp.com/t5/Hardware-Upgrades-Replacements/Compaq-Presario-CQ61-415sa-Processor-Upg... That M620 - Turion II Ultra @ 2.5GHz  is supported on some CQ61 models, will it work for me? Is that best i can do?   Best RegardsMix

A:Compaq Presario CQ61-420E0 CPU replacement/upgrade

Before you focus in on the CPU I will let you know that it is much more likely the problem is the motherboard than the CPU. 

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Answer Match 97.86%

After rebooting my system I now come to a screen to enter system password. Only thing is.. I never set this and there is no way around it.I have tried the take battery out reset CMOS trick that used to work in desktops to no avail. this is the message I get after too many password attempts. system disable key 92931076











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A:Compaq Presario CQ61 BIOS Password Unlock

Chick try. 23699078 Use that code to go into the BIOS.Disable all passwords that are enabled.If asked for the CURRENT password use that code.If asked for NEW password just hit enter.If asked to VERIFY password just hit enter.Save and exit. REO I must inform you that these services are not endorsed by HP, and that HP is not responsible for any damage that may arise to your system by using these services. Please be aware that you do this at your own risk.

8 more replies
Answer Match 97.86%

Hi,

My name is Alison, I was trying to fix my laptop and ended up making things a lot worse!!

I ran DBAN and during the process i realized i have no way to reinstall Vista OS so i aborted the wipe after 10 or 15 mins into it.

Its a Compaq Presario CQ61. On the back of the L/T i have a sticker with a product key but when i purchased it i never got a CD for Vista. I dont have recovery discs either.

So like i said i stopped DBAN from completing the wipe however now when i turn the L/T on it says,

"NO BOOTABLE DEVICE -- INSERT BOOT DISK AND PRESS ANY KEY"

I tried doing System Recovery but the same message comes up... i also found a Vista Recovery online and burnt to cd-r but it stills says, "NO BOOTABLE DEVICE -- INSERT BOOT DISK AND PRESS ANY KEY"

Im not sure what to do to fix this issue... any help or advice welcome but please explain in details.

Is there a way to copy a different version of windows OS from a different PC and make that a 'boot disc' I dont really understand what a boot disc is...

Thanks in advance!

Alison

A:Wiped the hard drive now i have no OS (Compaq Presario CQ61)

Hi, Alison.

A boot disk is the hard drive which your PC boots from and starts Windows, but your hard drive has had the boot files and Windows (or some of it) wiped off it with DBAN. DBAN is used to securely wipe all data from a hard drive prior to selling it or otherwise disposing of it -- this prevents any data from getting into the wrong hands.

You will have to contact HP/Compaq and ask them if they can send you a set of Recovery CDs for your model.

Contact information for the USA: Contact HP - Phone Assist | HP

For the UK: Contact HP - Phone Assist | HP

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Answer Match 96.6%

Hi all, I'm new here, registered just to get help with my problem. I have a Compaq Presario CQ61-420US Laptop, it will be a year old at the end of April 2011. It has Windows 7 Home Premium 64-bit OS. Never had a problem with it till now. I am planning on doing a memory upgrade (currently has 3.0 GB DDR2 PC6400 in 2 slots (1gb + 2gb), ordered a 2.0 GB chip to bring it up to 4.0 GB total memory)

Anyway I wanted to make sure I could do the swap myself so I unplugged the power cord, took out the battery, unscrewed the panel on the bottom of the laptop case, found the memory chips, took out both chips very carefully, undoing the tabs holding the chips in, took them out, inspected them, put them back in the way I took them out, making sure the tabs on the chips were lined up, maing sure the contacts were making contact. Put everything back together, ordered the new 2GB memory chip.

Today I went to power up the laptop, battery in and power cord plugged in and everything lit up like normal except the screen never came on, the power button stayed lit, the network status light stayed on, the power indicator was lit, two white lights were flashing at the same time every 5 seconds though, which is abnormal, one at the top right of the keyboard which I believe is the Num-lock light and one on the far left of the keyboard which I believe is the Caps-Lock light. And thats it, nothing ever happens it never turns on (blank screen) even after 20 min's. SO I held the power button down til... Read more

A:Compaq Presario CQ61-420US not booting/blank screen

I've got it figured out, I just took the 1GB RAM stick out, since I won't be needing it once my new 2 GB stick comes in, and it booted up just fine, tested the same stick in both slots to make sure one wasn't bad and its all good now.

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Answer Match 96.6%

Compaq presario CQ61-223TU running Vista SP2 32bit, need ios for free upgrade to windows 7

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Answer Match 96.6%

hi all got a post further down explaining lcd cable was no good so got another plugged it all on but now nothing coming on is there any button or anything i can do or is it another bad cable
 

A:Compaq Presario CQ61 screen LCD cable change but not working

hi all as in previous tpost further down i explained screen comes on fully when little movement of lcd cable just where it plugs to mother board so got another wire but does same thing so now know it wasnt wire so thinking what inverter or lcd backlight please help as i do not want to buy 1 then its the other is the only way finding out by buying part and testing. thanks in advance
 

33 more replies
Answer Match 96.6%

Hi all,I have a Compaq Presario CQ61-310SV notebook that does not want to start ? the screen does not turn on and always remains blank. At startup, when I press power button:Lit only leds for Power, WiFi (orange color) and Touchpad;The fan turns on, but the screen remains blank;Caps Lock and Num Lock keys blink 2 times in a sequence;According to these data, I found that there was an error, indicating to failure of the BIOS. But, despite the fact that on the forum I found many of similar cases, no advice did not help me solve this error. So I decided to ask you for help, describing in detail what I tried hoping that you will point to my mistakes and help me to solve the problem.So:First of all, I tried to perform a hard reset by:Disconnecting the AC adapter, battery and all external peripheral devices;Pressing and holding down the power button for about 1 minute;Plugging the AC adapter back into the notebook;Trying to turn on the notebook;Also I removed the CMOS battery for a few minutes ? no result.Next, I tried to recovering the BIOS using key press combination «Win+B» hoping that my notebook has the emergency BIOS recovery feature enabled. But the notebook silently restarts automatically after few seconds after I released the power button. How I tried to do it?I turned off notebook and I unplugged AC adapter;I disconnected the battery and all external peripheral devices;I plugged AC adapter back into the notebook;Holding «Win+B» I pressed power button and I rel... Read more

A:Compaq Presario CQ61-310SV: BIOS corruption failure

I noticed that no one can/wants to try to help and I do not know why... If I did something wrong or you need more information about my problem ? please tell me about this and I certainly will update the post.

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Answer Match 95.76%

Hello,

When I power on my Compaq Presario, the screen remains black, the key next to the power button is orange, the Caps Lock key is blinking and a light blinks above the "home, end, num lock keys", in the upper portion of the keyboard. I have tried taking out the battery, unplugging the power and holding the power button for 60 seconds, before trying it again, and I am not getting anything...HELP!!
 

A:Compaq Presario CQ61 Black sreen-orange button next to power

Try re-seating the Ram. If that doesn't help remove the Cmos battery for a few minutes then put it back, it looks like a silver coin and should be visible near the ram.
 

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Answer Match 77.7%

Hi All

I realise this is possibly not the right room for this, but here goes.

Compaq presario V5000 laptop started giving consistant BSOD on start up, no boot (even safemode possible)

*** STOP 0x000000c2 (0x00000043, 0xDFFE8000, 0x00000000, 0x00000000)

Ran linux did memory and hard drive check, seems ok. Have got all my data off and trying to recover the computer to a working state, but turns out the Compaq recovery DVDs i made invoke windows XP, this of course brings on the blue screen of im at the end of my tether.

Any suggestions, as I havn't got a scratch startable version of windows (as they don't give away them anymore.)


Thanks in advance.

A:Compaq presario recovery

Hi.
ok why can you use your restore cd to boot the the laptop with pressing F11 when booting the laptop,then follow the instruction.

N.B
i also have problem with mind i can not used it anymore because i have accident i lost my restore cd for compaq presario v5000.
can you please copy and send them via my e-mail,[email protected]
if you done mined.

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Answer Match 76.86%

I have a Compaq Presario SR1930NX, it previously belonged to my brother and when I recieved it it was a virus addled mess. Luckily, or so I thought, it had a recovery partition. The problem was I did not know how to use it.

In my searches I found this forum, and specifically this thread, http://tinyurl.com/26cud9k

Armed with this knowledge I went back to my computer and started it up. I tried both F10 and F11, I can't remember which but one did nothing and the other sent me to the standard BIOS menu that I could reach by hitting Esc. Is there some kind of BIOS update I need to run to fix this? Or am I just hosed and have to shell out money to try and get a recovery disc?
 

A:compaq presario sr1930nx recovery

Compaq says to press the F10 key repeatedly immediately following the POST flash screen.

Just after the first screen appears (the logo screen), press the F10 key repeatedly until a recovery menu appears.Click to expand...

Try that. If it fails, try several more times in case timing is critical. Tapping the F10 key at a fairly fast rate usually works.
 

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Answer Match 76.86%

My Dad's computer wouldn't boot the other day and I used the recovery process that comes with the machine. It said that the data would be preserved via the process but some programs would need to be reinstalled. After running thru the process (it uses a partition on D:, if that helps at all) it removed all the data. I contacted HP and chatted online with a tech and they said it wipes out My Documents! Why the process said it preserved data is a bit of a mystery. The techs had me download a deleted files recovery program and it found 6700+ files, none that looked likes Dad's data. I don't think the data was deleted.

I believe the data is still on the hard drive... here is why-
While it was going thru the recovery process it said it was backing up files.
The hard drive space still shows 24 of 30 GB used. I think that's about what was there before the crash!
The process removes the user profiles and the "Dad-Mom" profile is where the data was stored.
It recovered some photos in the shared documents folder which makes user profiles more curious.
I appreciate the help. I should have been more careful about running this program, but I trusted the "no data loss statement." Live and learn.

dadkins

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Answer Match 76.86%

Due to being raped by viruses, I went out and bought a new computer. I used my old virus-ridden hard drive in the new computer and cleaned it up with norton anti-virus. I was using it as a back-up drive, but then decided I would like to put it into my old computer and sell it.

So I popped in the recovery disc, selected "full system recovery". Some sort of error happened, so I rebooted, and it said "No OS detected, press 'r' for full system recovery"

So I did, then I keep getting a blue screen saying "Check for viruses. Check HD for proper configuration, Run CHKDSK/F, scan for HD corruption,
Tech info: STOP 0x0000007B (0xF7948640 0xC0000034 0x00000000 0x00000000"

Any ideas?
 

A:Xp Compaq Presario Recovery Error

I aslo tried to put it back in my new computer, and now it wont even detect it.
 

1 more replies
Answer Match 76.86%

I have the unfortunate condition of owning a Compaq, and having the included PC Tools corrupted. I specifically need the Recover CD Creator executable, probably located at "C:\WINDOWS\SMINST\START.EXE". I would greatly appreciate it if anyone could send this file to me.
 

A:Compaq Presario Recovery CD Creator (XP)

Is your restore partition flaked?
 

2 more replies
Answer Match 76.86%

My husbands computer has trojans, and all kinds of malicious files, I need a reboot disk and the HP website is no help. Is there any other way to get one? Or any other way to get rid of these viruses?

Its a compaq presario v6000 and has windows xp home.

Thanks for any help I can get with this.
 

A:need compaq presario v6000 recovery?

I would suggest contacting HP for the discs.

The following is a link to their website, specifically the recovery discs.

http://h10025.www1.hp.com/ewfrf/wc/...c=en&cc=us&lang=en&product=3200953#ChooseAnOS

For some computer models, the link to order recovery discs is not available on the product page. For those models, you can order HP recovery discs by clicking the Contact HP link at the top-left of this web page and HP Customer Care will assist you. You must have your product number and serial number to order.Click to expand...
Otherwise for help with removing the viruses and such, I would suggest that you request a moderator to move this thread to the Malware removal section.
 

2 more replies
Answer Match 76.86%

I have a Compaq Presario V6000 notebook. It's recently become cluttered and has slowed down. Instead of spending days clearing out unwanted programs, I'm wanting to format the C drive. There's a recovery partition on my notebook, and the Windows XP Media Center product key sticker is located on the bottom of the notebook.

I'm sorry if this is asked anywhere; I just want to be absolutely sure that Windows XP will be reinstalled when I reformat. I've reformatted an old desktop before, and to my horror Windows XP did not reinstall itself.
 

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Answer Match 76.86%

Have a friend with a really screwed up hard drive; need to reformat C: and do a clean Win XP reinstall. Am not familiar with the way HP sets up their computers with C: and D: partitions, the D: partition being the "recovery" partition. I first thought I could use that to restore the HD to what was there when the computer was purchased in 2005, but it appears that the only items in the recovery partition are the original application programs and drivers -- no Windows OS.

So, my first question is, have I missed/am not seeing that Windows IS on the recovery partition and that running the recovery program will wipe C: clean and reinstall everything INCLUDING Windows XP. . . or will it just reinstall the original applications and drivers, but leave everything else as is?

2nd question: If the recovery partition does not include Windows, will I encounter any problems if I reformat C: to wipe it clean and reinstall XP from a genuine MS Win XP CD, then use the recovery partition to reinstall the original applications and drivers?

3rd question: The original OS was actually Windows Media Center, but this person uses her computer only for e-mail and the Internet, so I see no reason to put WMC back on; Win XP Home should be all she needs. Is that a valid conclusion, or is the hardware set up to expect WMC XP instead of plain ol' XP Home and we will have problems if we install the latter and then load the drivers from the recovery partition?
 

A:Recovery partition - Compaq Presario

The best solution to this is to contact Compaq/HP and order new recovery disk set for this model computer they will arrive in the mail and cost less than you can imagine.

HP and Compaq Desktop PCs - Obtaining a Recovery CD or DVD set
http://h10025.www1.hp.com/ewfrf/wc/...dlc=en&product=90387&lang=en&docname=bph07143
 

2 more replies
Answer Match 76.02%

Hi there.

I wonder if anyone can help me. I have a Compaq pressario SR1629UK, there was a huge problem and I need to do a destructive recovery however they PC came with no disks. I have tried an F10 recovery but even tho I repeatedly press F10 the pc starts as normal. Is there any other way I can do a recovery or access the recovery with out disks?

Regards

A:Compaq Presario...F10 Recovery Not Working and No Disks

Hello ladyrazzor, welcome to Bleeping Computer.

Try this instead:
Go to your Start menu.
Under Programs or All Programs, look for PC Help and Tools. (or something similar)
Under Help and Tools, if you see it, click on Compaq System Recovery.
You will be asked if you really want to start system recovery, click Yes.

If asked to reboot, do so.
I've never used this method to do a recovery on my Compaq-the only thing I know is the option is there under the Start Menu.

If that doesn't work, you can try something else. Also in Help and Tools, you may see an option to make recovery disks.
You'll need a bunch of blank cd's to do this, then you can use them to do your recovery.

Good luck, let us know what happens.

2 more replies
Answer Match 76.02%

ok my laptop was wiped and i cant find my recovery disc i try'd to go to the compaq website to order or download a new one but i've try'd 3 times over the last couple of weeks and when ever i get to the page to choose my model it says oops sorry page not aval at this time. Does anyone know where else i can get one its for an xp pro version i would preffer it if i could down load it
Thanks
Daniel
 

A:compaq presario v6000 recovery disc

You will not be able to download one, as it has Windows on it and will be by CD only.

Are you sure that yor PC does not have a hidden partition on the hard drive with the recovery files already on it?

Most recent models do, and there is usually a program or keystroke combination to invoke the restoration.
 

2 more replies
Answer Match 76.02%

Hi, I just got a hand me down Compaq Presario laptop model V2321US with Windows XP Pro. Can someone help me to erase everything that was added to the computer prior to the previous owner's use? Unfortunately, I do not have the Origional system disk but the computer seems to be working perfectly.

Thanks for any help and advice.
Rick
 

A:Compaq Presario Needs Full System Recovery

16 more replies
Answer Match 76.02%

Does anyone know where I can get these recovery disks? HP says they don't have them. The 2 sites I've contacted haven't responded.

Thanks;
Mike
 

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Answer Match 76.02%

OS is Windows Vista Home Basic.When I try to set a recovery point it tells me that I need to remove data from the D: drive to make space. The system is set up to overwrite previous restore points but it doesn't work at all so I can't get it to record new restore points.Anyone out there who can offer me advice on how to fix the system???I accept that I am a newbie and that I may have screwed it up but would be very grateful to anyone who can sort me out. (Moderator edit: moved topic to more appropriate forum. jgweed)

A:Compaq Presario Recovery D: Drive Capacity

For starters I would private message a Mod to move this to the Vista forum as you posted this in the XP forum.

2 more replies
Answer Match 76.02%

I need a quick recovery cd for a presario 2135us compaq notebook. can anyone download one for me?

A:Need Compaq Presario 2135us Recovery Disk

Contact Compaq.

2 more replies
Answer Match 76.02%

I was given A compaq Presaiq SR1563CL that a friend had and his kid fix it so it ask for a Recovery Disk for it to work at all, so were can I down load a Recovery disk at?

A:How can I download XP Recovery Disk for Compaq Presario PC?

The compaq support page for that model doesn't show any recovery/restore disks but if you google SR1563CL "recovery disk" you'll get a few hits. There's one site that comes up under several different names that appears to be a BS site as it lists windows 7 and 8 disks for that model. This one might be legitimate:http://hpandcompaq.com/ProductList....It's number 819 toward the bottom or do a search for SR1563CL. Looks like it costs $27 and they mail you the disks.You can also install XP using a regular xp installation disk and then download the necessary drivers from the support page for that model.

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Answer Match 76.02%

Can I manually start the recovery drive somehow? My windows on my Presario got all messed up somehow and I went to press F10 to do a "Destructive Recovery" and reinstall everything and the ntlrd or something like that is missing. I put in a DOS disk to explore the recovery partition to see if there was a way to activate it manually. I couldn't find a file a file that would help me out.

Can I start my Compaq/HP recovery partition manually? It is definatly in tact with all its files.
 

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Answer Match 76.02%

hey guys,i have a compaq presario 7470 that was running xp,i had a total system crash and all menu options on loadup lead to nothing,i called compaq and they told me they dont supply discs anymore,does any1 know where i can find a disc either for download or purchase?any help would be appreciated,thanks!
 

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Answer Match 76.02%

I own a Compaq Presario 6320 and had it had a bad "crash". I can only boot up in safty mode. I need a recovery/reboot disc. Please help, help, HELP!!! I lost the disc provided by HP/Compaq and have had little success finding one. It's about a 4+ year old computer, but I really want to fix it rather than trash it. Can anyone help?

[email protected]
 

A:Compaq Presario 6320 recovery disc

Welcome to the Compaq Storefront
 

2 more replies
Answer Match 75.18%

Hi all

This is a very common question for which I couldn'g find a specific answer after searching the forum. Please excuse for a redundant question. I have necessary system recovery disk to perform destructive recovery of my PC. The main reason for the recovery is my suspicion that my PC is cluuterred with junk from my past years of PC use. I am having a C:\windows directory almost 3.8G which i feel is too high? Also the C:Windows\system32 files are approx 1 G. I have done disk defragment cleaned up using disk clean and cleaned my Temp folders. Now i have decided to do a system recovery to solve this issue. My question is should i remove my PCI cards that I installed for eg. IEEE 1394 firewire card and additional RAM and hard drivethat I added as regular upgrades to my machine. Will leaving this in my machine during recovery crash or cause undesirable effects to my computer. My other question is if a high disk usage to the ture of 3.8 in my C:\WINDOWs directory a normal for XP home edition. Many thanks for your kind review and response.

A:System Recovery Question for my compaq Presario S4000NX

Hello lak2000

I would remove any PCI cards which you added ( i.e they were not in the machine originally, so will not be involved in the Restore)
Reinstall them after the Restore

You can leave the hard drive, as long as it is not external.
Just make sure to restore to the correct Drive (check the drive letter)
You can leave the RAM

Disconnect all peripherals such as printer etc.

For XP Pro, my Windows directory is 3GB
My System32 folder is 1GB

I should add that I recently reinstalled XP, so these figures will be higher for a system which has been running longer.

.

3 more replies
Answer Match 75.18%

Does anyone know how to recover windows xp on a compaq persario? i asked compaq but they just give me hit f10 but on this pc it loads BIOS. any help would be appreciated.
 

A:Solved: Compaq Presario 6300us Recovery Issues

16 more replies
Answer Match 75.18%

Here`s my question.

Is it possible to recover or view files that were not backed up at all before or during the factory recovery?

I`m not talking factory restore, Im talking factory recovery.
My D drive is the factory image partition.

I recently did a factory recovery which apparently completely wipes all memory that was not backed up and restores the computer to its original factory shipped condition.

The harddrive, before the recovery, had some personal information, bank info and whatnot, that was deleted, however, my computer is gonna be sold soon and knowing that people can recover deleted files even after having deleted them, I decided to use factory recovery as well to insure the safety of my info.

I am, now, just confirming that the files are indeed safe.Is there any way to recover them, even after the recovery?

Im running on a Compaq presario vista 32

A:Factory recovery question for vista 32 HP compaq Presario

Hi -

There are many different standards when it comes to clearing and sanitizing hard drives. Some are satisfied with writing zeroes over each byte - 1 pass. Others want 35 passes with variable characters written.

Is it possible that someone could obtain your personal info from the hard drive? Yes. Is it probable... probably not. There is never a guarantee - especially with unknown future technological advancements.

If you want complete peace of mind on this subject - replace the hard drive. For near-complete peace of mind - wipe the entire HDD with KillDisk then re-install Vista.

KillDisk - http://www.killdisk.com/downloadfree.htm

Make bootable KillDisk ISO CD w/ ImgBurn -
ImgBurn - http://www.imgburn.com/index.php?act=download

Regards. . .

jcgriff2

.

1 more replies
Answer Match 74.34%

I was wondering how to create a reformat disk for a compaq presario SR2013WM. model # "RE468AA"
Last year a tech came out to bring me another harddrive. !
He said that i need to make a "format disk"
we had the option to use 26 "c.d.'s" or 2 "dvd-r"
he made the system recovery disk in front of my eyes.
does anyone know how to go thru the step's and make one ?
if so please list all i need to know ,
thanx
 

A:How Do I Create a System Recovery Disk For a Compaq Presario SR2013WM

7 more replies
Answer Match 74.34%

BIOS error has occurred. built-in program does not help (win + b). I need a program for usb drive. But I can not find the program. Help restore my computer. serial: CNF9409D1C product:VJ506EA#ACB P.S. I do not know much English. I used Google translator. P.S.S. thank you in advance

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Answer Match 74.34%

Hi  everybody!I've got a Presario CQ61 and it doesn't turn on anymore. The battery has been always low... so I used it always connected to the Power Supply... Anyway it doesn't turn on now... I've tried without battery, to swap the RAM memory, to use just a single bank of RAM and then the other one. I've tried to disconnect the wifi module... I've checked the HD and backuped it (it works)...  One thing is... when I connect the plug of the power supply.. the led turns on for just for 1 second and then it turns off... I'm sure the battery doesn't work... I've read the forum and it seems a motherboard fault... but my question is... can it be possible it's a matter of battery... I mean does the notebook needs a working and charged battery (or at least with a % of charge) also connecting it with the power supply  to turn on???  so Could it be a problem of the 0% charged battery? Thanks in advance!RegardsAlex











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View Solution.

A:presario cq61 won't turn on

Hi Alex, Unfortunately it's probably an issue with the system board - the notebook should work just fine when the AC Adapter is connected even with the battery completely removed. Regards, DP-K

4 more replies
Answer Match 74.34%

Hi  everybody!I've got a Presario CQ61 and it doesn't turn on anymore. The battery has been always low... so I used it always connected to the Power Supply... Anyway it doesn't turn on now... I've tried without battery, to swap the RAM memory, to use just a single bank of RAM and then the other one. I've tried to disconnect the wifi module... I've checked the HD and backuped it (it works)...  One thing is... when I connect the plug of the power supply.. the led turns on for just for 1 second and then it turns off... I'm sure the battery doesn't work... I've read the forum and it seems a motherboard fault... but my question is... can it be possible it's a matter of battery... I mean does the notebook needs a working and charged battery (or at least with a % of charge) also connecting it with the power supply  to turn on???  so Could it be a problem of the 0% charged battery? Thanks in advance!RegardsAlex











Solved!
View Solution.

A:presario cq61 won't turn on

Hi Alex, Unfortunately it's probably an issue with the system board - the notebook should work just fine when the AC Adapter is connected even with the battery completely removed. Regards, DP-K

4 more replies
Answer Match 73.5%

Got the infamous "DISK BOOT FAILURE, INSERT SYSTEM DISK AND PRESS ENTER" on my mom's compaq presario desktop sr1900nx. It appears on a black screen after the red/white compaq screen. It takes about 30 seconds for the error to appear. There is a blinking underscore the line below it. I have done several hours of searching and have tried several things to get to at least to the system recovery area, but I can not even do that. When I cut power to it and try at least starting the boot process, I do get the COMPAQ red/white screen with 3 options on it. ESC to enter boot menu, F1 for setup, F10 for system recovery. The ESC & F1 work, but that's about it. I can not access the system recovery. It does NOT have a floppy drive, nor did the PC come with any recovery disks and of course I do not have any. I am just looking at this point to recover some pictures/documents from it...then as far as I am concerned it is trash. It was running windows XP. Is this even possible without spending a ton of cash on recovery cd's or for file recovery? I have also tried F8, Pause/Break and have hunted the setup/boot menu for anything that could help - and found nothing.

Thank you.

A:Compaq Presario Disk Boot Failure F10 system recovery not working

Hi Luchipboo, and welcome to BleepingComputer.

That Compaq has a recovery partition, this is why it didn't come with the discs. If you have the user's manual it should explain how to use it.

If you wish to backup the files that are on there first, you can alway install that hdd in another desktop as a slave drive. This will required setting the jumper on the rear of the drive in the slave position, and connect to the IDE data connector in the middle location. You should be able to access your files from there.

3 more replies
Answer Match 73.5%

A friend of mine brought me her Compaq Presario S5140WM Desktop PC for help installing a new graphics card. What I found was that her computer was soo infected with viruses and spyware that some of the files needed to install the new drivers was corrupted and the hardware driver install failed. I ran an online virus scan from Trend Micro (Housecalls) and used Spybot S&D and Ad-aware SE to clean up what I could. After all that, I ran another online scan using Panda Active Scan and the results of that scan showed that she still had spyware and a number of Trojans which Housecalls was not detecting. I recommend that she back up all critical files and run the HP recovery program which was located on it's own partition on her HDD. It seems that she must have encountered some sort of a problem with the recovery because Windows now reports that she has less than 100MB of HDD space available on an 80 gig HDD.

She really doesn't want to go through the process of running the recovery again. Is there a way of correcting this by other means? Before she ran the System Recovery, she had approximately 41 gigs free on the HDD. From what she is telling me, it sounds like Windows created a complete system backup that was not deleted once System Recovery was completed.

What do you think.

Keith

A:Low HDD space after running HP system recovery on Compaq Presario S5140WM Desktop PC

I would run the recovery again, and pay special attention for option to format the drive before installing windows.

HP (I believe) calls it a destructive install - as it wipes the partition removing all data from it.

2 more replies
Answer Match 72.66%

Hi Guyz, I have a problem with my laptop because it runs slow always. I think, I got a virus. Can someone please help me. I'm new to this, I don't know how to reformat my laptop. Please help me...
 

A:Solved: how to reformat a compaq presario laptop running windows vista w recovery par

8 more replies
Answer Match 72.66%

Hi
When I turn on the laptop the fan runs, the caps and numbers flash not nothing on screen. I've tried linking it with TV to make sure it wasn't the screen had gone but nothing. Any advice would be much appreciated. What I really want is to try and get photos from the computer so will consider anything as last resort.

Thanks
 

A:compact presario cq61 black screen

8 more replies
Answer Match 72.66%

i have athe same problem i got presario cq61 and the error is 55067138

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Answer Match 71.4%

Hello All,

I have recently purchased a Presario CQ61-410 US ( http://www.newegg.com/Product/Product.aspx?Item=N82E16834107043) and am now trying to install Xp Pro on it. I am having major difficulties.

After a lot of googling, I found these guides ( http://h30434.www3.hp.com/t5/Operating-systems-and-software/General-XP-Downgrade-Guide-for-HP-Laptops/td-p/83267, http://maxeasyguide.blogspot.com/2008/04/preparations-for-winxp-installation-cd.html). I tried both solutions to no avail; I would still get a blue screen after during the initial install. Then I realized I have the AMD chipset, and thanks to this thread (http://www.techsupportforum.com/hardware-support/driver-support/422183-xp-drivers-presario-cq-61-310en.html) was able to find the Raid drivers, slipstream them with Nlite and begin. The SATA hard drive was readable, and the installation commenced.

Here, though, is the rub. I am able to get through the basic install screen (F8 I agree, partitions, etc) and through the first "GUI" install screen (Agree to EULA, "Your Screen May Flicker for a few Seconds" etc). However, after that install and when the computer restarts and goes to load XP, I get the XP splashscreen for maybe 1-2 seconds, then the system reboots. I have no idea why. I know the install I am using is solid (it is running tried and true on another machine), and I have tried making a second boot disk, but every time I encounter the same problem: splash screen for a second, then restart.... Read more

A:Downgrade from Windows 7 to XP Pro on a Presario CQ61 - Splash Screen Stall

i hope u have gone to the compaq website and checked to see if your model of computer even has xp drivers available.if there isnt u might be out of luck or at the very least have a very hard time tracking down the correct drivers which is usually the chipset, audio, video, and internet. to go from windows 7 to xp u have to change the bios to be SATA ATA IDE or compatible to run xp properly. u go to the bios by tapping F2 right after the splash screen.hope this helps u.
 

1 more replies
Answer Match 70.56%

Hi guys,

I've isntalled Windows XP Professional (32) bit on a HP Compaq CQ61-231TU Machine with the help of nLite.

I had been using Windows XP on same machine. But this time, I'm not able to find its VGA / Graphics Drivers for XP.

Could someone please help me on this ????

Regards,
Farhan
 

A:HP Compaq CQ61 VGA Drivers Not Found

Here is the support and software site for the Compaq Presario CQ61-231TU laptop.
You should add and save this site in your browser favorites/bookmarks list so you can readily refer to it when needed.

The drivers and downloads section has drivers for Windows Vista and Windows 7, but not for Windows XP.
Did you downgrade that laptop to Windows XP?

That laptop appears to have either an Intel or a NVIDIA graphics device, so we need to confirm which one it has.
Go into the Device Manager and then advise the names of the entries that have a yellow ? next to them.

------------------------------------------------------------
 

2 more replies
Answer Match 70.56%

Hi Can someone advise me if this notebook is suitable for the Windows 10 upgrade. I've been told that it doesn't have the correct drivers. I thought that new drivers would be installed with the upgrade? Thank you Jack

A:Compaq CQ61- 401SA ( Windows 10 )

Here's the specs: http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c01967531 You have the Intel 4500M GMA graphics and it is a T4400 Pentium dual processor.  Windows 10 does not have a built-in driver for your video chip. However, the internet and youtube are full of workarounds. I have installed Windows 10 on several laptops with that hardware and it will work but in most cases I have eventually gone back to Windows 7 which works better on that era of hardware.  If this is "the Answer" please click "Accept as Solution" to help others find it. 

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Answer Match 70.56%

Ok guys, this one has me hung up and I would appreciate some help. A user brought me their Compaq CQ61-420US laptop that they purchased from a pawn shop. At first the PC wouldn't even turn on. I ended up having to replace the power cord and a new battery and also had to replace the motherboard fan because it was not spinning and causing the PC to overheat. After I got the hardware part fixed I found that the PC had a lot of malware. I ran a scan and cleaned the PC up completely.

Now when I try to start the PC sometimes the PC will boot just fine and other times The PC just starts up but there is a black screen and the CAPS LOCK AND SCROLL LOCK lights flash. After I completely drain the battery and recharge it then it will fire back up normally. I've also tried different RAM but the issue still persists. I'm thinking this may be a motherboard issue but wanted to post on here and get some of your opinions.

Thanks for any input!
 

A:Issue with Compaq CQ61-420US

The Compaq Presario CQ61-420US (WA976UA#ABA) laptop originally came with Windows 7 Home Premium 64-bit.

Because that laptop was purchased at a pawn shop and contained the programs and debris and issues from its previous owner, it needs to be wiped out and given a fresh start.

The factory restore recovery disc kit for it can be purchased here.

------------------------------------------------------------
 

3 more replies
Answer Match 70.56%

I have been experiencing this since returning to a regular non-usb headset, I cannot set independent headphones as default device, I have found a workaround by disabling Speakers and Headphones. I may just have to buy a new USB headset because this is driving me nuts. If Speakers and Headphones are enabled and sound is coming through my headset, minute i key my mic on Ventrilo it goes to speakers on my laptop.

A:Compaq CQ61 IDT HD Audio and Headphones

think i fixed it, disabling independent headphones worked, headphones play right without jumping ship to speakers

1 more replies
Answer Match 70.56%

Working one day ... may have overheated (sons laptop) and next day - no power

AC charging light is solid white but battery doesnt seem to hold a charge after trying it in another computer.

Power button does nothing, no light reaction, no sounds, no fans, nothing.

Ive tried a hard reset ... no results

Cmos battery?
 

A:Solved: Compaq CQ61 - no power

13 more replies
Answer Match 65.1%

Hi, My Computer a Compaq Presario SR1810NX with Windows XP Home Edition SP2 is having an issue with it wont get past the Compaq Logo Screen, like, I press the power button the PC powers on, Fan Speeds up and then slows down as normal, keyboard lights flash as normal and the Compaq Logo along with the v3.48 and ESC = Boot Menu options appear on screen, the things is that it wont get past this screen, it just sits there at the Compaq screen, the keyboard and mouse dont seem to be interacting with the PC since I press ESC or F10 for boot mode or system recovery but the PC wont answer at all, I've already Disconnected power source unplugged mouse, keyboard all but PC is doing the same thing just sitting at the Compaq Logo Screen, the computer doesnt make any sound at all no beeps or anything, it wont let me access Windows at any time, recent installations well could be that I just installed a Mobile Bandwidth Card just a couple of weeks ago, and also just a few days ago I connected my iPod Shuffle 2nd Gen to the computer and the computer wont recognize it at all, not even charging, I know this might be a virus or malicious software, but my computer has barely connected to the internet in the last weeks (I couldn't pay the Internet and I had to use my friend's Mobile Bandwidth Card I mentioned before) all I did while in Internet with the Mobile Bandwidth was some schoolwork and youtube videos, I need help urgently with this since I have to deliver a very important proyect for scho... Read more

A:Compaq Presario SR1810NX Not Getting Past Compaq Logo Screen

Try a power drain.
1. Unplug power cord
2. Hold power button in for 60 seconds or more then let go
3. Plug in power cord
4. turn on the power and try to boot to setup (BIOS)

If it enters the BIOS then you should be able to just press F5 to reset to defaults and then F10 to save and exit. The PC should work now.

However, if after the power drain you still can not get in the BIOS than there is a MAJOR problem which would require some type of repair.

1 more replies
Answer Match 65.1%

i dont know anything about computers so i will need a detailed explanation and i need to know how to fix it!! it just stays on the compaq screen

A:My Compaq Presario 2500 wont go pass the compaq screen

Hello lilevee22,

Before the problem started was anything added to or installed on the system?

Try booting to Last Known Good or Safe Mode.

Restart the computer during the boot process repeatedly tap "F8" you should get

the Advanced Options.

Let us know if able to get the system to boot with either option.

1 more replies
Answer Match 64.26%

Cant find the neccessary drivers for the internet have been here

http://h10025.www1.hp.com/ewfrf/wc/...en&cc=us&dlc=en&sw_lang=&product=3559331#N337

None of the drivers for ethernet or my wireless card work ???

This is a friends latop they had a virus so i reformatted and now no internet via wirless or wired
any help appreciated.

The virus was a virut file infecter virus so i was afraid to save any of the drivers for fear of reinfection.

Edit:

Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft® Windows Vista™ Home Premium , 32 bit
Processor: Intel(R) Pentium(R) Dual CPU T2330 @ 1.60GHz, x64 Family 6 Model 15 Stepping 13
Processor Count: 2
RAM: 1525 Mb
Graphics Card: Standard VGA Graphics Adapter, 5 Mb
Hard Drives: C: Total - 102547 MB, Free - 89975 MB;
Motherboard: Hewlett-Packard, 30D9, 83.21, CND80437PP
Antivirus: None

If any more info is needed let me know!!!
 

A:Solved: Laptop Compaq Presario C700 (from HP Compaq)

14 more replies
Answer Match 64.26%

Won't restore from recovery partition, need system image.

A:Need recovery disk image for CQ61-41WM

Hi: You are missing a number from the model. Please post the product number for your notebook. The product number can be found on the same sticker as the serial number.

1 more replies
Answer Match 62.16%

I'm running Windows XP SP3 with everything up to date as far as I know. I have the complete set of my PC's OEM Disks that I've used once when my OS was completely messed up, had Geeks Rescue out and they couldn't figure out what was wrong, so I know what they are for.

What I'm not understanding are the several tools I'm afraid to open listed in my "Start"/"All Programs" I have both "Compaq"/"Compaq Presario PC Tools" with "Compaq Application Recovery"/"Compaq Recovery CD-DVD Creator"/"Compaq Recovery Tools CD"/"Compaq Support Information"/"Compaq System Recovery"/"Remote Assistance"/"Safety and Comfort Guide"

Then below that entry there's another that says, "PC Recovery Tools" that has the "Compaq Application Recovery"/"Compaq Recovery CD-DVD Creator"/"Compaq Recovery Tools CD"/ and /"Compaq System Recovery" which I'm assuming are the same as the same four listed above.
I know what the "Compaq Recovery CD-DVD Creator" is supposed to do but like so many other folks I've read about I couldn't get mine to burn all of the disks successfully so I got them from HP/Compaq after a lot of run around and misery.

My problem is that I inadvertently uninstalled my Omnipass program file a while back and perhaps a couple of other needed files and drivers but I'm no... Read more

A:Confused about Compaq Recovery Tools CD/Compaq System Recovery.

8 more replies
Answer Match 57.12%

my compaq presario cq57 says system disabled 62359871..plz help. thank you











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View Solution.

A:compaq presario

@sharp66? Enter   73031277

3 more replies
Answer Match 57.12%

ok when i start up it shows the compaq logo then theres some beeps and it goes to a black screen. Any help? any way to reset all my stuff? i press f11 and it goes to some bios thing and i really dont know what to do. Thanks
 

A:Compaq presario help

16 more replies
Answer Match 57.12%

sir, can u help me, i can't fint my driver for compaq presario v3760TU
previously, i used vista home basic but i convert to window seven.. but i can't find my driver in hp/compaq driver web.. plzz help me..
-sory for my english so bad..

A:compaq presario

Were you at this Hp/Compaq download page ?


Software & Driver Downloads Compaq Presario V3760TU Notebook PC - HP Customer Care (United States - English)&

6 more replies
Answer Match 57.12%

I have purchased a Compaq Presario 600 with an Athlon XP 2200+ processor. I do not have a copy of Windows XP to wipe it with. Is there any way with the installed XP that I can refresh this system and remove data frome previous owners? Or Can I load Win 98?
 

A:Compaq Presario 600 ??

Compaqs usually have a hidden partition with all the factory loaded software on it in an image format. As long as it does and you can figure out how to access it you could probable do that - but you almost likely need the XP Product key and may need to reactivate XP after the recovery. XP can only be install on one machine at a time - so if they are still using it you are out of luck.

Watch the boot up for any recovery messages or take a trip to www.Compaq.com and look up the info for your make/model.
 

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Answer Match 57.12%

ok I hace a compaq that is all messed up. lets see one day the monitor would not work after a storm. Bought another, For a while the screen would be blue but change back to normal. The pc also would have a hard time starting up after it was in idle. We would do a hard start and for a while that worked. Now when I try to start it it turns on but the monitor says no vga/dvi input. There is also none of the preverable beeps that are supposed to be there so in short (well long)the motherboard is fried? So do I use it as a planter in the yard or is there a way to get it up and running. It runs on XP media center it has a micro ATX form factor motherboard it is also an AMD 64 Anthlon. ram is 256 mb 1Rx16 pc 4200 ddr2 533 mhz. With all that said can I just replace the motherboard and reinstall the reinstallation disks and be up and running? ( if it could only be so easy) What about the cpu. i know many questions here thanks for patients. Please help me. Tina
 

A:compaq presario

does your system have agp or pciex (or even pci) slot free? Is the graphics on board? It sounds like a graphics card problem, even if it is onboard. I'd try a replacement card (even if it's just a pci card) and see what happens...
 

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Answer Match 57.12%

I have a compaq presario. I have 2Gig memory. I changed services from ATT to comcast internet. now my pc needs to be wiped clean and set up again but when I got the computer I did not get the discs. how can I do this without discs> it wont open up the internet even though I am connected.

Please help
 

A:compaq presario pc

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Answer Match 57.12%

How do you access the Bios on a Compac Presario 4110. I keep getting the message 162 Sytems Options not set. 163 Time and Date not set. Having visited Compac they were not a lot of help. Downloading the software recommeded by them was a waste of time, still got the above message. Tried all the usual keystrokes etc no good. Any suggestions would be appreciated.
 

A:Compaq Presario

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Answer Match 57.12%

I friend of mine purchased this Presario in 2004. She hasn't had internet since about 2006, so she hasn't had any of the updates since then. I brought her tower home with me since I have internet to load her updates. We're trying to get it internet ready. When I brought it home last week nothing would open. So yesterday she gave me the system recovery disc. I started with the Standard Recovery, but there were too many files that it couldn't recover. So I then decided to do a full recovery. After the full recovery it was rebooting and it told me that not all the system could reload and I couldn't hit okaybecause it wouldn't read / acknowledge my mouse. So, I unhooked her computer and rehooked mine to see what her alternatives were. I found a website, they wanted to know all the things it wouldn't oload. All I can remember is that it was things that could me downloaded later like: Norton, AOL, Adobe, MSN, and QuickTime.

So, I unhoked mine and rehooked her's up (and booted up my laptop). When her's came back up it's saying: NTLDR is missing Pres Control + Alt +Delete to Restart

My question for you is there anyway I can save her conputer? She doesn't have a lot of funds, being a singe mother of a 7 yr old and I'm just a good friend trying to help her out.

Thank you in advance for any help you can provide

A:Compaq Presario

I decided to see what happened when I ctrl alt delete and then decided to do another recovery. Here's some more info (could not recover errors):
1. C:\WINDOWS\Help\SB\Training\WXPPer\Content\Wave\[email protected]
2. C:\WINDOWS\System32\ntdll.dll
3. C:\WINDOWS\System32\ntkrnlpa.exe
4. C:\WINDOWS\32\dllcache\dinput8.dll
5. C:\Windows\systme32\dllcache\licdll.dll
6. C:\WINDOWS\system32\dllcache\locator.exe
7. C:\WINDOWS\system32\viaservc.dll
9. (Black screen instead of error message)
9. C:\WINDOWS\Installe152ec/msi
10. C:\WINDOWS\Installer\1b2cc.msi

then all of after about 20% a big blue screen with following:
A problem has been detected and windows has been shut down to prevent damage to your computer.

IRQL_NOT_LESS_OR_EQUAL

If this is the first time you've seen this stop error screen, restart your computer. IF this screen appears again, follow these steps:

Check to make sure new hardware or software is properly installed.
If this is a new installation, ask your hardware or software manufacturer for any windows updates you might need.

If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing. If you need to use safe mode to remove or disable components, restart your computer, press F8 to select Advanced startup... Read more

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Answer Match 57.12%

Hi. Does anyone know if a Compaq Presario SR1150NX does the display system support component video (Y, Pr, Pb) signal output function? Thanks
 

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Answer Match 57.12%

How do you open the casing on compaq presario 5304. I don't want to breakit.\

Thanks.
 

A:compaq presario

Link to tell you all about your computer. http://h10025.www1.hp.com/ewfrf/wc/...ry&tool=prodinfoCategory&dlc=en&product=93186
 

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Answer Match 56.7%

My friend has a Compaq Presario 5340, which I might say is being a real pain! She dropped it off to me yesterday to try to fix.
Here is my problem(s): The computer starts up fine until it gets to the Windows98 screen then it hangs. She had stated it was running slow then this problem has surfaced. I have been in the MSconfig and did a selective startup bypassing the Autoexec and config files, as stated by troubleshooters in Win98. I also have used the quick restore cd's that she has and the same thing still happens, it hangs on Win98 screen.
Does anyone have any suggestions or more troubleshooting to do before I boot it out the door? Also have thought about formatting the hard drive to wipe everything out, but I have heard it is difficult to reload programs on Compaq's. I don't have any idea if she has added any new software or hardware to this computer.
Please Help!!!!
 

A:Compaq Presario 5340: HELP!!!!!

Check the CPU settings in the bios and make sure that the CPU is not running overclocked.
If this is one of those 599lmr motherboard Compaqs, it'll do just what your saying if the CPU is set wrong.
 

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Answer Match 56.7%
Answer Match 56.7%

We have an old 2001 compaq 5020 computer. The last screen you see when you shut it down is , it is now safe to turn off your computer and then you have to shut it down manually. How can we change this to turn off automatically. We are running Windows XP.
Thanks
Bilmac

A:Compaq Presario 5020

Hello bilmac1. Probably, when Windows was installed, it failed to recongize the BIOS as ACPI compatible. Or simply, APM is not enabled: check under "Power Options Properties" if the tab "APM" exists; if so, check the option "Enable Advanced Power Management Support" (if it's checked, uncheck it, weird as it sounds).

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Answer Match 56.7%

I recently bought this machine and at first it worked fine. Last time i used it no probs and even shut it off correctly. The other day I went to turn it on and nothing. The led light that says that it is pluged in is on but now it is not charging the battery. I can get it to come on enough to hear that it is running but it is not booting and the screen remains black. I contacted that previous owner but she said she never had any problems with it. I want to see if it can be fixed, cheeply if possible, befor I do anything else. Thanks for the help.
 

A:compaq presario 1200

Sounds like your gonna have to get you hands dirty and take the cover off. Remove the cover and start pulling out parts. ;-)

The best way to troubleshoot a machine is to only boot with the bare requirements.

CPU, RAM, VIDEO CARD...over course power supply...

I'd take out all other parts and PCI card, remove all hard drive cables and floppy cables. Take note which way the RED LINE goes when you put it back together...

If you have MOVED the computer recently, IE transported the computer in the back of your car truck, you might want to try and RESEAT the video card, and RAM. Shipping a computer in the mail and it arriving DOA at the customer more than likely points to a video card that needs to be reseated. Lucky for us, most new motherboard come with AGP slot lock thank goodness...
 

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Answer Match 56.7%

A friend has a Presario X1300. It has a small problem. The power button only works once in a while (perhaps 1 in 20 presses). I thought perhaps it was a cold solder joint but even after touching up the button's pads its still has the problem.

It could be a bad switch, it looked like the switch had previously been replaced (although he hasn't had it serviced except to put in a new hard drive about a month before the switch went bad).

I found a post that indicated that someone found schematics for the motherboard and I was hoping that someone here would be able to point me in the right direction. I didn't find them on google. I'm going to replace the switch first, but if that doesn't work I have to assume there's some other problem that will need debugged.

I hate to see such a nice laptop go to waste because of a stupid power on problem.

I have found the service manual online. Its great, but has no schematics.

Thanks for any ideas you can offer.

Raydude
 

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Answer Match 56.7%

Right heres a very specific enquiry...

I have a Compaq Presario SR2125UK

Im looking to upgrade the graphics to a BFG 8800 GTS OC 320MB or the 640mb.

First question is can my processor handle it? (Intel Pentium D 915)

I know i have to upgrade the ram so im purchasing 4GB of DDR2 RAM for about £50 and im replacing the PSU probably with an OCZ Stealth 600W PSU. Do that sound viable? Ive only got 32bit windows so i know im loosing out on some ram but its a package deal lol.

I have tried reading into all the requirements for these upgrades such as power connectors from PSU to graphics card and motherboard and think i got a bit lost.

The BFG requires 12v of something which the OCZ provides along with more than enough power (425w required for BFG), plus both the motherboard and the PSU are PCI express compatible. And i have an extra slot to accommodate the doubledecked size of the BFG.

In terms of the required power connectors i was a bit lost. The OCZ said it has a 6/8 PCI express pin which is what the BFG requires but can somebody shed some light on this?

But im really just concerned that it was going to fit and work!

These purchases come to around about £150 so dont want to be thinking for another 100 squid i could have just bought a XBox 360! lol

Basically Im asking advise on the above upgrade decisions and any tips anyone has on installing these?

Any help would be appreciated, im sick of only being able to run pre-2005 games on a pc bought in 2007! I was pretty suc... Read more

A:Upgrading my Compaq Presario

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Answer Match 56.7%

I have this old Compaq and I used to be able to burn CD's until the day I stuck in my little portable device one would use to store pictures and things..I forget what its called,but you can insert it into a USB port then add or remove pics or anything and remove it and put it back around your neck and go. Anyway after doing this one day I go to burn a Cd and my computer is telling me I have these new drives called E,F,G, & H, which it has now bundled into something called a USB mass storage device. it no longer recognizes that i have a working burner.. it does not even recognize that I have a drive D. All it is reading is those removable device drives that came along with my junk drive. The 'Safely Remove Hardware" option has been coming up and ive used it to disable these other drives..but its still not working..How can I fix this?

A:compaq presario SR1103WM

Right-Click on My Computer, select Manage. In the left pane there should be a listing for Disk Management - click that.

Now, in the right pane, scroll down and see if your CD is listed, but has no drive letter. If so, right click on the grey part and choose "assign letter". I would use Z: (no chance of a USB device trying to grab that letter).

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Answer Match 56.7%

Recently took some hits on my Compaq Presario 7478 system. Got two or three nasties via the 'Net. After McAfee's virus scan and removal, began experiencing weird happenings, such as system closing down and restarting. Then just not starting. Tried a few remedies [probably inadvisedly], and finally the system seemed to hang on my restore at the same place repeatedly.
Ultimately the system could no longer establish my OS. Restore failed.
Bottom line: Could not invoke computer restore. Could do nothing with this computer.
Q... Being compaq is the BIOS set to a certain condition that would prevent my reformatting the hard drive and restablishing an OS? Is this an option I can override? If I were to piggy-back the existing hard drive onto an operating hard-drive and reformat would that solve this problem and permit me to then create or repair the hard drive subsequently to get my compaq back?
Sorry this is so wordy...
 

A:Compaq Presario dead

Have you tried disabling System Restore; then re-enable for a fresh start?

Failing that, format and install OS per instructions in your manual or the CD which came with your computer. If no CD, the OS should be installed in .cab files in Windows Explorer.

The BIOS should already be properly set
 

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Answer Match 56.7%

i just did a fresh install on this compaq laptop w/ win2k pro and i lost several of the add on thingys that compaq added to the laptop.

ie. the volume and scroll options on the keyboard. i went to the compaq site and haven't found the documentation on what the name of the programs or drivers are called for these 2 options.

any help would be nice.
thanks
 

A:Compaq presario 1694 w/ 2k pro

You should have gotten a Restore CD with your laptop. That is the OS and all specific drivers, apps and Compaq features that were on the system. Anytime you install a "fresh" OS, you will lose all that stuff. With Compaq, I think this is not all bad. If you bought the laptop with something other that Win2K, then you are most likely SOL and on your own.
 

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Answer Match 56.7%

yeah, it's ancient, but i'm just getting it up and running to sell it. i got it from a friend. ok, my question is- why is the cpu fan missing? and why don't i see a set of pins on the motherboard for the fan?
i thought all cpu's needed a fan, so where's the power supply for it? (the cpu is a pentium 120mhz)
 

A:compaq presario 4112

Hi, Kerri Ann!

Not necessarily. A 120MHz may not need a fan on the CPU. It will more likely have a large heatsink, and an exhaust fan at the back.
 

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Answer Match 56.7%

I have the best luck with computers ever. My brother wanted me to format his oldschool compaq presario 5000 computer so I formatted with the win XP setup disk, when I went to restart to start installing windows after the format it takes me to a blank screen that reads:
"Couldn't open drive multi(0)disk(0)rdisk(0)partition(1) NTLDR: couldn't open drive multi(0)disk(0)rdisk(0)partition(1)"

I have booted with floppy and fdisk, fdisk /mbr, formatted about a million times using FAT and NTFS file systems, I have deleted all partitions, did everythinig I can think of.

Does anyone have any idea of how I might solve this and install windows? I know the HDD isn't shot because I can put it in my other comp and actually do a full win install, but when I place it back in the compaq, it brings me to the same error screen.

Any help would be greatly appreciated. Thanks guys.

one more thing, I am kinda a n00b at this sorta stuff so any ideas please give me the *hold my hand* explination and guide me what to do with step by step instructions, thanks again guys!

A:Compaq Presario problems PLZ HELP!

Check in your BIOS and make sure you have the right HDD displayed. It would be best to set it to auto. Also you could try setting the BIOS back to the default values.

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Answer Match 56.7%

Hey fellas, Im currently trying to install XP on this box. Problem being, is im having a hard time getting the drivers for the mobo and such. I dont have the cd's and such for them either. The os in on there just fine and the network card and such work dandy, but i cant seem to get the USB ports enabled. I checked in the bios and i cant locate anything and im starting to worry.

Anyone got any help for me!
 

A:Compaq Presario 5600S

More specifically im looking for VIA vt82C598AT chipset drivers.
 

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Answer Match 56.7%

I have a Compaq Presario 2700T with problems. When I press the start switch it runs for about five seconds and then shuts off. It doesn't even run long enough to give me any screen image. It does this on every attempt to start the computer now. Prior to that it flashed a blue screen on a previous start attempt but not long enough to read what it said.
Any ideas what is going on?
 

A:Compaq Presario 2700T

I took the keypad off and found the heatsink and fan loose from the motherboard. The four soldered nuts that the heatsink and fan mounting plate screw onto are broken off from the motherboard. I am not sure if this is what is causing the problem but it's not good. I tried to start the computer while holding pressure on the loose mounting plate but it did not make any difference.
 

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Answer Match 56.7%

i have a lap compaq presario v3417la i used win vista , then i move to win 7 ultimate , and disconect sound device , can you help me ? please

-[ EVEREST Home Edition (c) 2003-2005 Lavalys, Inc. ]------------------------------------------------------------

Versión EVEREST v2.20.405/es
Sitio Web http://www.lavalys.com/
Tipo de informe Asistente de informes
Ordenador LUISGUZMAN-
Generador Luis Guzman
Sistema operativo Windows 7 Ultimate Media Center Edition 6.1.7601
Fecha 2011-08-19
Hora 12:59
--------[ Resumen ]-----------------------------------------------------------------------------------------------------

Ordenador:
Sistema operativo Windows 7 Ultimate Media Center Edition
Service Pack del Sistema Operativo Service Pack 1
DirectX 4.09.00.0904 (DirectX 9.0c)
Nombre del sistema LUISGUZMAN-
Nombre de usuario Luis Guzman

Placa base:
Tipo de procesador Mobile , 2000 MHz
Nombre de la Placa Base Wistron 30D6
Chipset de la Placa Base Desconocido
Memoria del Sistema 960 MB
Tipo de BIOS Phoenix (11/27/08)

Monitor:
Tarjeta gráfica GeForce 7150M / nForce 630M
Tarjeta gráfica GeForce 7150M / nForce 630M
Monitor Monitor PnP genérico [NoDB]

Almacenamiento:
Controlador IDE Controladora estándar PCI IDE de doble canal
Controlador IDE Controladora estándar PCI IDE de doble canal
Controlador IDE Ricoh Memory Stick Controller
Controlador IDE Ricoh MMC Host Controller
Controlador IDE Ricoh xD-Picture Card Controller
Disco duro WDC WD1600BEVS-60RST0 ATA Device
Lector óptico MAT... Read more

A:Compaq presario v3417la

Not too sure what you need help with.
Do you mean the sound does not work since upgrading to Windows 7?

This is because the existing audio driver is not compatible with Windows 7, and unfortunately HP/Compaq do not have any Windows 7 drivers for the Presario V3417LA. The Windows Vista driver might work. You can download it from here:
http://h10025.www1.hp.com/ewfrf/wc/...3&lc=en&cc=us&dlc=en&sw_lang=&product=3437668

Click the 'plus' symbol next to "Driver - Audio", then click "Connexant high-defintion audio driver".

If this driver does not work you will have to use Google Search to try and find one that does.
You really should have checked what drivers were available from the Compaq website before upgrading to Windows 7.
Some older laptops are just not suitable for upgrading to Windows 7 because of possible driver issues.
 

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Answer Match 56.7%

My brother recently bought a new HP desktop PC so he wants to sell his old laptop (Compaq Presario 700, Windows XP Home Edition) and we both agreed we should do a full restore to completely wipe the hard drive clean to it's original slate and we have the original Compaq ''QuickRestore'' discs and for whatever reason, they're not working. There is three CD's and not a single scratch or mark on any of them. I've tried to run all three on the laptop and the only thing that happens is that the folder containing the discs files on it is what pops up and no actual setup occurs like it says on the little piece of paper that comes with the CD's.

This is what it says....

First, if your Presario Notebook is attached to a Port Replicator (QuikDock), you must turn the power to the computer off, disconnect it from the QuikDock, and plug it into an external power socket. Disconnect any printer cables or other peripherals from the computer before using Quick Restore.
1. Insert the Quick Restore CD (bootable disk) in the CD drive, and press Enter. A WARNING message appears advising that you are attempting to totally reformat your hard drive. Confirm by following the next step.
2. Press 1 and then Enter to continue. The Power Quest Quick Restore Wizard starts copying and uncompressing data to the local hard drive. This process takes approximately 7-10 minutes.

This warning message never appears and none of this ever happens. Does anyone know why... Read more

A:Compaq Presario 700 (Windows XP)

Is there an autorun.exe? Setup.exe? Any executable at all on the root of the disk?
 

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Answer Match 56.7%

I am not near this machine, it's 60 miles away, so I can't look myself, but can anyone tell me if this is one of those pieces of junk that has the BIOS on the Hard Drive, or is it on the Mobo (like normal) ?

The person wants me to rebuild it, and I have never rebuilt a PC that has the BIOS on the HD.

What do I need to watch out for ?

What I usually do is FDISK the HD and then Format it, and go from there.........

Compaq Presario 7470
 

A:Compaq Presario 7470

I believe its a normal setup. However, even if its not the compaq partition is hidden. It is either completely invisible to FDISK or its listed under Non-DOS partitions in FDISK. As long as you don't touch that you'll be just fine.
 

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Answer Match 56.7%

I have a compaq presario. The bios are poop. Does anyone know if there is a way to update the bios with areal manufacturer? Or am I stuck with compaq's bios? It would be really nice if there was a way to find out who makes the bios for them and update it. Any info would be great. Thank you in advance!
 

A:Compaq Presario Bios

You need to get the BIOS from Compaq. While the board maybe MADE by another company, who knows what slight changes to the specs were made.

When you do your next upgrade, build your own and get a real BIOS.

Like working on a NEW Dell PC, almost NO Options, no Temp monitors nothing.. junk... its a DELL!
 

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Answer Match 56.7%

I have an older compaq presario 5000 (5wv260), i want to upgrade the memory in it. I know it takes sdram, 168 pin, but i dont know if i need parity or non-parity. OR ecc or non-ecc... anyone know what this computer takes?
thanks
 

A:compaq presario memory help..

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Answer Match 56.7%

got a mates comp to try to fix(presario sr1055cl)
when it starts up it defaults to a start windows normally black screen with three commands above like start in safe mode etc

if left it keeps rebooting to this page
if i press enter it goes to compaq sign and looks like it gonna work but then goes back to same screen

i can get into the bios and can do a system recovery but it just puts me to a plain light blue screen and nothing happens

please help
 

A:compaq presario won't start

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