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Right charger voltage and amperage for HP Folio 9470m

Q: Right charger voltage and amperage for HP Folio 9470m

Hi all, I have a quick question. Recently I bought HP Folio 9470m from my friend. It came with HP original charger 18.5V | 3.5A 65W but when I looked under the battery on my laptop it says 19.5V | 2.31A I google about replacement charger fo Folio 9470m and there is allot of it with 18.5V | 3.5A 65W. My question is, how can I be sure tahat this is the right charger? If it is not, can this diference in Voltage damage my laptop?













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A: Right charger voltage and amperage for HP Folio 9470m

MaxLAB wrote:Hello banhien, thank You for Your fast reply. Product number is: D3Q03AWHi, Thanks. I can see part # from your photo. It is not a right part, no idea what is it: http://partsurfer.hp.com/Search.aspx?SearchText=608425-002 but this one http://partsurfer.hp.com/Search.aspx?SearchText=609939-001 is used for more than 200 products and I can't find yours on the list. Regards.

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Answer Match 85.68%

Hi Guys.

I have a fresh image of Windows 7 on my laptop but it will crash frequently when connect to a VPN.

I have only tested this over WIFI and have yet to test over a wired connection.

I have attached the correct file but I think some files may be missing as I can't seem to get the Diagnostics Tool to do a full run through.

Any help would be appreciated

A:BSOD When Using VPN on HP Folio 9470M

Hi BinaryStar0647.

Your BSODs are caused by Sunbelt Personal Firewall driver, a regular BSOD causer which is disconnected from the market from December 2011.

Seeing your files I realized that the drivers are used by some other thing, GFI Software Firewall.

ITEMVALUEName [00000016] GFI Software Firewall NDIS IM Filter MiniportAdapter Type Ethernet 802.3Product Type GFI Software Firewall NDIS IM Filter MiniportPNP Device ID ROOT\SB_SBFWIMCLMP\0000Driver c:\windows\system32\drivers\sbfwim.sys (5.2.51.0, 117.78 KB (120,608 bytes), 15/08/2013 10:37 AM)
And it is the driver that is failing here.

Code:
fffff880`0358c670 fffff880`00df2110Unable to load image \SystemRoot\system32\DRIVERS\SBFWIM.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for SBFWIM.sys
*** ERROR: Module load completed but symbols could not be loaded for SBFWIM.sys
SBFWIM+0x1a110
And not alone, but with other components too.

Code:
fffff880`0358c408 fffff880`046aadd3Unable to load image \SystemRoot\system32\drivers\SbFw.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for SbFw.sys
*** ERROR: Module load completed but symbols could not be loaded for SbFw.sys
SbFw+0x11dd3
I would suggest you to uninstall GFI Software Firewall.

Let us know the results.

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Answer Match 85.68%

HiNot sure if my post was noticed as posted over weekend and got no reply so I'm trying again.Trouble started with random system restarts anywhere from 2 to 60min after powering on. That lasted a few days. Than it got worse, it was stopping before system boot with error message: motherboard product information missing. After a soft or hard reset (can't remember now) it stopped displaying anything, only LEDs came on and fan run, all lasting about 5s. I tested RAM in other machine, OK. Pulled HD out, no difference. Put a different HD in, no difference. With DC disconnected and battery out I left CMOS battery disconnected overnight. Now it cycles: LEDs and fan come on for about 5s, all off for 1s and tries again. Any help will be appreciated... Best regards

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Answer Match 85.68%

Trouble started with random system restarts anywhere from 2 to 60min after powering on. That lasted a few days. Than it got worse, it was stopping before system boot with error message: motherboard product information missing. After a soft or hard reset (can't remember now) it stopped displaying anything, only LEDs came on and fan run, all lasting about 5s. I tested RAM in other machine, OK. Pulled HD out, no difference. Put a different HD in, no difference. With DC disconnected and battery out I left CMOS battery disconnected overnight. Now it cycles: LEDs and fan come on for about 5s, all off for 1s and tries again. Any help will be appreciated... Best regards

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Answer Match 84.84%

I just recently purchased a Samsung 500GB SSD and I want to add this drive to my existing storage on my HP EliteBook Folio 9470m. The laptop currently has 256GB of SSD stock on it and I'd like to add an additional 500GB. I see that there is a connection that I'm missing. Anyone have the exact part that would service this connection?  Or try this link if pics don't show up  Pictures of what I'm referring to on my notebook  Thank you all!!  

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Answer Match 84.84%

What's the Max SSD I can upgrade go on HP Elitebook folio 9470m . i7 -3667u, 8gb ram ?

A:Max ssd upgrade for HP Elitebook folio 9470m ?

256Gb is the tested capacity.I would expect it to work with greater capacity though.here are the quickspecs:http://www8.hp.com/h20195/v2/GetPDF.aspx/c04111459.pdf 

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Answer Match 84.84%

HI, I have an EliteBook Folio 9470m running WIN 8.1 Ent 64-bit. I have an issue with the Touchpad not working. I have installed the latest driver (sp66111) from HP Support and as a result only the PointStick and associated buttons work and not the Touchpad. Has anyone experienced this and if so what is the fix please? Incidentally, the Touchpad was working at one stage on this OS and ceased to work afterwards. I have re-stalled the OS from scratch withpout success either. Thanks in advance, Vik

A:Folio 9470m Touchpad Not Working

The touchpad might be turned off.Double tap on left top corner of the touchpad to activate/deactivate the pad.Also goto Control Panel>Mouse>Device Settings> Click on the touchpad/Luxpad>Click settings and check the settings.If this dosnt resolve then reinstall drivers from hp.com or from Recovery Manager.Using Recovery Manager to Restore Software and Drivers:http://support.hp.com/us-en/document/c03430118

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Answer Match 84.84%

hi can someone help me please with bios password for my folio 9470m i cant remember it plzz someone help me 

A:Hp folio 9470m Bios Pass

Hi @ARtan-Krasniqi? Welcome to the HP Support forum. Thank you for posting ! Folio is a lovely business class notebook. Most business class notebooks (including yours, Elitebook and Probook, etc...) have better security than consumer class computers. You will have to contact HP Support for business for assistance on removing the password. Here is how >> http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html>> http://www8.hp.com/us/en/contact-hp/business-support.html  HP Business support should be able to send you a customised SMC.bin file and instructions which you can use  to reset the password.  Hope this helps. Let me know if you face any issues.

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Answer Match 84.84%

We have 2 x Folio 9470m notebook. 1st has 8GB of memory with the upgraded ram using https://www.skhynix.com/eolproducts.view.do?pronm=DDR3+SDRAM&srnm=HMT451S6AFR8A&rk=20&rc=module  The 2nd only has 4Gb of memory and want to upgrade - I found this other memory cheaper - https://www.skhynix.com/eolproducts.view.do?pronm=DDR3+SDRAM&srnm=HMT351S6CFR8C&rk=20&rc=module  My understanding is the main difference is the what I already have is the Low Power (1.35V vs 1.5V). Does anyone know if Folio 9470m will work with this 1.5V version of the memory? Thanks for your help.

A:PC3 vs PC3L memory for Folio 9470m

From the Service Manual: Two customer-accessible/upgradable memory module slots DDR3 PC3-1600-MHz dual channel support Supports 16384-MB of system RAM in the following configurations: ? 16384-MB (8192-MB◊2) ? 8192-MB (8192-MB◊1 or 4096◊2) The specified memory is 1.5 volt. DDR3L will run at either 1.35 or 1.5 volt but I generally avoid mixing voltages. That is why the DDR3L is working for you and I assume you have 2 of the same in the laptop with 8 gigs.  Can you figure out what is in the 4 gig machine now? I would not mix voltages or density...i.e would not have one module with 8 black blocks and one with 4. Try to match the existing 4 gig module is what I am saying...not the exact brand of memory but the characteristics of it. 

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Answer Match 84%

Hi, I work in tech support for a company and one of our enterprise laptops mysteriously has lost its "tattooed" information.  The user who had this laptop left the company and when we went to wipe it we discovered this issue.  Upon starting the machine the HP splash screen has in red text on the top left of the screen "Manufactoring Program Mode set 1 of 10" after the splash screen a "Product Information not Valid" screen appears.  It reads: Product Information not validThe following product information programmed into the system board is missing or invalidSYSTEM BOARD (00A)Product Name Product Serial NumberProduct SKUProduct FamilySystem Board CT NumberENTER - Continue Startup For more information, please visit: www.hp.com/go/techcenter/startup I know that there is an HP utility tool to "tattoo" this information back onto the machine.  As an enterprise that uses 95% HP equipment (our monitors, mouse, keyboards are the only non-HP equipment) I think that the tech support deserves these types of tools to troubleshoot issues.  Sure the machine boots normally if you hit enter, but it's alarming/scandalous to be presented with that product information not valid screen when powering on a machine.  Bonus points to whoever can provide some reasoning as to how this occurred.

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Answer Match 84%

I am the owner of a used Elitebook Folio 9470m laptop that I procured from my friend. It is very lightweight laptop, and I really love it.Unfortunately, the laptop came with admin password on the BIOS. I already contacted him, and he has no idea what it is. This was his father laptop, and he also has no idea about it. So, I'm left here with this laptop, but no way to tinker around with the BIOS. Obviously this isn't good!All sources lead me to this area where can I contact HP support to try to solve my problem.  I opened up two cases.  First one, case ID 4779632926 and did not get response. Second, 4779725521 and this is response i got. " I  really apologize for the inconvenience, unfortunately we will not be able to support this case."  I tried to reply to this case with subject <4779725521> and then I received message that case is closed. We are sorry, but we were unable to process your request.

The Case with ID "4779725521" is closed or does not exist and cannot be updated. PLS if there is any chance to solve this, let me know.  I can provide any information you need. Thank you.

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Answer Match 84%

Hi, after updating my HP Elitebook Folio 9470m to Windows 10 Pro 64, I am no longer able to shot down the PC.Every time I am trying to do a shot down, the windows screen turns into black for a few seconds and than reappears.I already did install the BIOS update version F.62 REV: A PASS: 1, as someone on the net said a BIOS update would help.Unfortunately this was not a solution. Thanks for your help

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Answer Match 84%

Hi, Appreciate if you can propose workable WWAN Card module that can operate and have the 4G/LTE functional in Malaysia. I'm using the HP EliteBook Folio 9470m with Windows 10 Professional (64-bit) installed on-board. I hv surf through and the only recommended WWAN Card is HP hs2350 HSPA+ Mobile Broadband Module which limited to 3G coverage. Is HP lt2522 LTE/EV-DO Mobile Broadband Module- U.S. only* (no Win 8 support), workable in Malaysia i.e,  Kuala Lumpur?  Rgds,Firdaus

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Answer Match 84%

I bought this second hand HP Folio 9470m Elitebook and I am stuck at the BIOS password. I cant install an operating system on it as the secure boot is on and to disable it i need to entyer BIOS. Please help. I havent tried the password as i dont want it to be locked. I can provide the seriel number if required. Thanks heaapsss in advance.

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Answer Match 84%

I cant Update My Hp Foilio 9470m Bios Driver he ask me to enter the password i try my adminitrator password but its not working my biomatric sensor not working for troubleshooting biomatric sensor i need to update my bios driver but i cant do this without password  is any one there who help me plzz.....

A:Hp Folio 9470m Bios Password Missing

@Us123 For that model you will need to contact HP and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.  http://welcome.hp.com/country/w1/en/contact_us.html When talking to the HP rep ask them to escalate your service request. REO

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Answer Match 84%

Hi Team, I need Need SC.BIN file for HP EliteBook Folio 9470m Ultrabook. My Product Number is: D4R81UC#ACJ Kindly help me. Thanks,Abhiram

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Answer Match 83.58%

So here's a question for those who are electronically inclined.

I deal with a lot of laptops which do not have their original power supplies. So we usually match up the connector, voltage and amperage. However, there's not always an exact match.

I have a few questions about this.

What are the dangers of power supplies rated for higher / lower voltages than recommended?

What are the consequences of higher / lower amperage than recommended?

And assuming Volts x Amps = Watts (From what I've figured out), do you suppose this would work?

Suppose I have a laptop designed for 15v / 3a. This is roughly 45w, correct? What if I were to use a 19v / 2.3a power supply? Does the total wattage dictate whether the laptop will get fried or not? Or do the amp/voltage ratings fry by theirselves?

The fellows at work tell me higher amps is the killer, but higher votlages are okay (within reason). From my own obverservations, this is not the case. It looks more like higher voltages kill, while higher amperages make no difference. I successfully used a number of lower voltage, higher amperage power supplies, but toasted some equipment (not laptops, thank goodness!) with higher voltage, correct amperage power supplies.
 

A:Amperage vs Voltage - Which is more dangerous?

It depends, if you are speaking of dangers to humans then amps(current) is the concern. Components are a different story, in general, the voltage is usually the concern with most components because the current is drawn by the device. Just because your power source can deliver 15A doesn't mean you are delivering 15A, if the device only draws 5A, then only 5A will be used. On the other end of this, if I have a source that can deliver 16v, but my device only requires 12v, the 16v will likely kill the device. Some devices can handle it longer than others, some will die instantly.

In short, your source has a max current it can deliver, but the amount delivered is dictated by the load.
 

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Answer Match 82.74%

card reader in hp folio 947m not work in windows 10 

A:Folio 9470m card reader issue in windows 10

@zubair044? Try installing this. http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=5271102&swItemId=ob_166654_1&swEnvOid=419... REO

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Answer Match 82.74%

Anyone with a clue on how to solve this problem

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Answer Match 82.74%

hi everyone, i have a trouble with my laptop HP folio 9470m win 7 Pro 64 bit. that's about error BSOD of my laptop . Please help me, thanks so much

Attachment 341519

A:BSOD error Ntoskrnl.exe win 7 Pro 64 bit laptop HP folio 9470m

Please continue on your previous thread.

http://www.sevenforums.com/bsod-help...exe-87f7e.html

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Answer Match 82.74%

Anyone with a clue on how to solve this problem

A:hp notebook folio 9470m product information not valid

Can you take a picture of message?




I am an HP employee.

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Answer Match 82.74%

when I connect the laptop to the power network 220V or the battery laptop switches on itself (without push the power button).How Fix it?

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Answer Match 82.74%

Hi everyone, I have a trouble with my laptop HP folio 9470m win 7 pro 64bit . Please help me , thanks so much
 

A:Ntoskrnl.exe cause BSOD laptop HP folio 9470m win 7 pro 64bit

Try testing the hard drive and the memory. To test the hard drive go to Computer and right-click on the C drive, select Properties, tools, check now. Set a disk check on the next start up. Let the check finish. To test the memory go here:
http://www.memtest.org/
Download version 5.01 and burn it to a CD or DVD. Boot the laptop with this disk and run Memtest86 for at least 7 passes. No errors are allowed...
 

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Answer Match 82.74%

I am experiencing the following issue and hope that someone in the forum as an idea / suggestion. When I have the screen connected via via display port cable with the docking station and I have my laptop docked, I dont get any signal and the screen keeps black. This is independent of the Operating System - I used Windows 7, Windows 8. When my laptop is docked but I attach the display port cable directly to the laptop it works without any problem. I have also realized that with other displays 23'' or 24'' the setup with the docking station works without a problem. So it has to be a cominbination between UltraSlim Docking Station and ZR2740w screen. Any advise what else should be tried?











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A:HP ZR2740w and HP Folio 9470m / UltraSlim Docking Station

Update:  After calling HP technical support I and being bounced among various clueless offshore tech support reps, I finally landed on the US-based workstation support department.  Justin looked up the problem and identified it as a known issue and is replacing my monitor cable with one that HP says will work.   Also, in the meantime there is a workaround that I had figured out.  If you don't use the displayport port on the ultraslim docking station but pug the cable directly into the computer it works fine.  There is some inconvienence associated with this as you have to plug it in every time you dock and unplug it every time you undock (and of course the cable always falls behind the desk while you are doing this), but it is okay as a solution while I am waiting for the new cable to arrive.  Will update this post after it arrives and report whether it works.

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Answer Match 82.74%

Gurus, Will someone help me in getting the Bios Administrator Password for my HP EliteBook Folio 9740 with SN: CNU313CK1B Appreciate your help Regards,TR 

A:Bios Administrator Password for HP EliteBook Folio 9470m

Hello Tejas, We would need the screenshot of F1 screen. To generate smc.bin file. best is contact HP chat support or phone support and send the f1 screenshot, they will generate in 10mins and provide it to u.




Regards;SmileyI am an HP employeePlease click the White Kudos star to say thanks for helping.Please mark Accept As Solution if my help has solved your problem.

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Answer Match 81.9%

Hello, After upgrading from Win7 to Win10, my system got stuck when uninstalling MS Office, and nothing worked anymore (File Explorer etc.). I tried to make a factory reset, which got stuck, too, and no OS would be detected anymore. Then I tried to reinstall Win10 64 bit, which brought be a bit of trouble. I have an HP Folio 9470 with a 320 HDD and a 32 GB (I believe) mSATA. During my Win10 reinstall, I ran into trouble and then deleted all partitions on both drives and reformatted everything because I thought that was the method for a clean reinstall. First, I installed Win10 on the 320 HDD, but my BIOS did not appear to allow this (although harddisk was in the legacy boot options), which the Win10 installer had already warned me about, so I could not boot from my HDD and thus could not start Win10. Next, I reformatted everything and installed Win10 on my mSATA. However, the Win10 installer and later Windows 10 only showed a size of 11GB for the mSATA. The installation itself already took up 11GB and there was no space left for necessary drivers and updates, and Windows 10 malfunctioned. My feeling is that the mSATA was larger than just 11GB, but that a part of it is not shown any more after deleting partitions and reformatting. After multiple reinstalls, I do not know what to do any more. Any idea what how I might get a functioning version of Windows 10 on my HP Folio 9470m? Best regardsFrank

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Answer Match 81.9%

Hello, After upgrading from Win7 to Win10, my system got stuck when uninstalling MS Office, and nothing worked anymore (File Explorer etc.). I tried to make a factory reset, which got stuck, too, and no OS would be detected anymore. Then I tried to reinstall Win10 64 bit, which brought be a bit of trouble. I have an HP Folio 9470 with a 320 HDD and a 32 GB (I believe) mSATA. During my Win10 reinstall, I ran into trouble and then deleted all partitions on both drives and reformatted everything because I thought that was the method for a clean reinstall. First, I installed Win10 on the 320 HDD, but my BIOS did not appear to allow this (although harddisk was in the legacy boot options), which the Win10 installer had already warned me about, so I could not boot from my HDD and thus could not start Win10. Next, I reformatted everything and installed Win10 on my mSATA. However, the Win10 installer and later Windows 10 only showed a size of 11GB for the mSATA. The installation itself already took up 11GB and there was no space left for necessary drivers and updates, and Windows 10 malfunctioned. My feeling is that the mSATA was larger than just 11GB, but that a part of it is not shown any more after deleting partitions and reformatting. After multiple reinstalls, I do not know what to do any more. Any idea what how I might get a functioning version of Windows 10 on my HP Folio 9470m? Best regardsFrank

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Answer Match 81.9%

Hey I cant install driver of bluetooth and mobile broad band for my HP folio 9470m in windows 10 64 bit OS plz help me out i try windows 8.1 drivers but they did not work.

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Answer Match 81.06%

So i'm using a Folio 9470m at work on a 2013 Ultraslim Docking station with 2 Display Port connectors, but if i attach two screens to those it only displays them as one device and mirrors the image on both screens. Furthermore if i go into the screen and resolution settings, both identify as screen 1, but i can set 3840x1080 instead of 1920x1080 and at that moment the picture will span over both screens as one. The downside to this is that the login screen, windows i open for the first time, they're all gonne appear in the middle where the bezels are, it handles them as one bigger screen and not as 2 screens that extend each other. I need them to be detected as 2 seperate screens, and so far i have had no success. Has anyone experienced this or knows a solution? I really don't want to connect the second screen via VGA. Can the folio handle 2 display port connections on a dock? Is this maybe the cause?

A:Folio 9470m DUAL Display Port on HP 2013 Ultraslim Docking S...

As far as I know the  Folio 9470m doesnt support more then one external display.  I think you can verify this by having a look at the quickspec document for the model.

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Answer Match 80.64%

My old HP model 7955, 1.5GHz, has a mere 200 watt power supply. I'm getting into video capturing and have started having reboot problems well into the capture process. I was told my problem may be heat related (cpu or ?). Keep in mind, I'm a novice and not a gamer (nothing against you guys). I'm getting into digitizing analog vhs and 8mm tapes and burning the edited product to dvd.....and I need help....and lots of it.

I've looked at several video cards (to upgrade my nVIDIA RIVA TNT2 (mere 32MB card) because my computer indicated after the second reboot (via a dialog box) that my nighed driver needs to updated). But I was thinking about going with a 128MB card instead. But, here's the problem. Most all new video cards I've looked at require a minimum of 250 watt power supply (for instance the eVGA eforce FX5500 128MB or 256MB does).

Here are my questions: Can I run a video card that requires 250 watts on my 200 watt power supply without problem? Could this be my reboot problem? Is it difficult to swap out a power supply? Do I have to be concerned about anything in the power supply spec's besides wattage, like voltage and amps? Does my computer's motherboard (ASUS P4B-LA but I'm told it's really P4B-LU???) require a specific power supply with specific voltages and amperage? I need help here to decide what I need to do and why I need to do it.

I hope this makes sense. If not, please query me about anything you need in ord... Read more

A:Power Supply Amperage, Voltage, and Motherboard Requirements

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Answer Match 71.82%

Good day, Replaced the DC jack adapter on the laptop.  Computer won't power on.  DC light is white and flashes amber (organge) constently.   I get the same result with the AC adapter and battery in, AC adapter alone and battery alone. Tryed many thingsHard resetBios different batteryDifferent adapterDocking statioThank you for your help,M

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Answer Match 66.78%

Hi, Used my Aspire s7-191-6447 (Windows 8.1) as recently as last night without problems. This morning, LEDs are dark, even when the charger is plugged in, and it doesn't start. My voltmeter shows the charger output as +42 V, which seems way high even without a load (nominal is +19 V / 3.42 A). This laptop has an external battery pack that is marked as nominal input +19V / 3.42 A and output +11.1 V / 484 mA. (So it appears the actual operating voltage going into the laptop itself is +11.1 V. I'm confused about why the voltage would be further stepped down, but whatever.) I removed the external battery pack from the laptop, hooked it up with the charger, and looked at its output (i.e., the second plug that goes into the laptop). Same +42 V. Has anyone seen such a high unloaded voltage coming out of their LiteOn charger? Is it likely to have fried the laptop? Thanks in advance,Doug

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Answer Match 58.8%

My Dell Inspiron 17R 5720 doesn't recognize charger any more. And unfortunately my warranty expired 2 month ago.It was plugged in and working in the morning, but then in the afternoon I noticed that it was running on the battery only. It wont start without battery (just charger plugged in).
1. So here what I have done to debug. Me and my brother, we have purchased the same Dell laptops at the same time a year and a bit ago. This is why for a debugging purposes it was good.I took my charger and plugged in to his computer. And it works. Definitely not the charger issue I guess. And when I plug charger in to my computer, green light is still on the charger. And I have the original charger that came with the laptop.
2. Now, laptop works on the battery only, so this means that motherboard is working. I guess.
3. Next thing I did was unplugged charger and removed the battery from the laptop. Then I pushed and hold "Power" button for 45 seconds to discharge a flea charge. Plugged charger back in but laptop wont start.
4. Next I started laptop on the battery, went to BIOS and checked if the charger is recognized in the BIOS. No, it doesn't recognize charger. So, if it is not a charger then what else can it be?
5. Laptop doesn't have any strange smells so I'm not sure if anything happened with the motherboard, but I would assume mother board is ok because it works of the battery.
6. I was thinking updating the BIOS, but I can't, because it wont update whi... Read more

A:Dell Inspiron 17R 5720 doesn't work with charger. Charger is not recognized. Not charger problem.

Hi CJ777,
Thanks for reaching out with your query. You pretty much figured out all points of failure. Good job.
If the adapter is not detected in BIOS, it most likely is an issue with the mother board. In the BIOS set up, AC adapter should show up as 65w or 90w. If the adapter status is 'None' or 'Unknown Device Installed', it indicates that the mother board is not detecting the adapter for which the battery is not getting charged. Once the battery charge drains, I'm sure the adapter will not charge it again. Replacing the system board should resolve this issue.

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Answer Match 51.66%

Hi again,

Just wanted to know if the two sorts of DDR3-1600 SDRAM RAMs (one is called low voltage memory) that are available on the market are compatible with my Portege R930 i7 Toshiba?

Thanks!!
Regards
/Anders

A:Portege R930: DDR3-1600 SDRAM Low voltage (1,35) or standard voltage 1,5

The detailed specs of compatible modules are:
+DDR3-1600 PC3-12800, 204p SODIMM, 1.5v+


As you see its standard voltage 1.5V

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Answer Match 49.98%

When i connect charger to laptop the power button and charger light starts button white light blinking my laptop model inspiron n5010
I tried all the steps like removing the battery and unplugged the charger and holds the power button for 30 second and reconnect no change.

A:When i connect charger to laptop the power button and charger light starts blinking

Hi ZMR 1986,
Thank you for writing to Dell Community Forum.
* Are you able to boot into windows normally?
* Please try to boot into BIOS <F2> and check what is the status of the battery / adapter listed.
* Please update the BIOS to the latest available version from our Dell Support Site.
* Can we check with an alternate adapter?
Please private message us the service tag of the system along with your email id.
(Note: please don't mention the service tag or email id on the public forum as it contains your personal information).
Regards,DELL-Akshatha MSocial Media and Community Professional#IWork4Dell

10 more replies
Answer Match 49.56%

I have my PSU's details from a goggled page, but was wondering if anyone can help decode that garbage cause I dont understand any of it.
this is my psu, http://tekgems.com/Products/et-45409-pwr-ak680.htm

It says there is 1 12v connector, but it lists
# +12V, 20A
# +12V, 20A

2 times.

So can someone help debunk this text? And let me know my real amperage and if I can use a newer videocard. Cause the 260Gtx Nvidida card I want needs 12V current rating of 38A or more
 

A:PSU Amperage.

7 more replies
Answer Match 48.72%

I want to put my slim USB DVD drive on an USB hub, but my hub did not come with a cable.
I thought oh well, and grabbed a used Nokia charger which didn't work. turns out I need an adapter that is 5V and minimum 2A. I found an adaptor that is 5V but 8A, but I'm not sure if 8A may be bad and kill my drive.

A:Amperage question.

  
Quote: Originally Posted by IceFire


I want to put my slim USB DVD drive on an USB hub, but my hub did not come with a cable.
I thought oh well, and grabbed a used Nokia charger which didn't work. turns out I need an adapter that is 5V and minimum 2A. I found an adaptor that is 5V but 8A, but I'm not sure if 8A may be bad and kill my drive.



You can make it work, but might be cheaper to just buy one. 8 amps dc is an aweful lot. if HD needs 2 amps I would not

Ken

4 more replies
Answer Match 48.72%

Hi all, I've lost the adapter for my MSI GX630 notebook and now I'm on the hunt for a replacement. The exact model that I'm looking for is a LITEON PA-1121-04 model. I have found some replacements but there are usually some things off about these replacements, ether the connector size is wrong or the power rating is incorrect. The adapter has a power rating of 19V 6.3A and the closest replacement I've found has that of 19V 6.5A. I'd like to know if this 0.2A difference is too dangerous for my machine, or if i should continue searching for one with 6.3A specifically?

Also, are there any websites where you would suggest I look for an adapter like the one I'm looking for? Any help would be appreciated.
 

A:Correct Amperage?

You can use that adapter.
The amperage is drawn, so it has to be same or HIGHER. The plug has to fit (obviously) and the wattage has to be exactly the same, but yes, you can safely use an adapter with higher amperage.
 

1 more replies
Answer Match 48.3%

Hey dude,

Just out of curiosity, how do u find out what amperage is needed for a video card?
Are there any tool or just find it browsing reviews and so on?

Also My PSU has three 12v rails and all three are 18 amps,
Are the three 12v rails the 2x6 pin and 4 pin connectors?

Thanks,
MaD
 

A:Video Card Amperage

11 more replies
Answer Match 48.3%

what will happen if you are using a APC Back-UPS RS 800VA 230V with Cooler master extreme power 500w (RP-500-PCAR) PSU

the label behind my UPS says it has a 3.5A max output where as my PSU's input requirement is [email protected] i have been using this setup for almost 2 years but now my UPS has stopped working. After powering on the UPS continuously beeps and the red "overload" indicator starts flashing (the technical support confirmed its a permenant damage and requires replacement).

the website has conflicting information on the ammpere rating, the manual and the rear (www apcmedia com/salestools/ASTE-6Z7V4E_R1_EN.pdf) of my UPS mentions it's 3.5A but the technical specs here www apc com/resource/include/techspec_index.cfm?base_sku=BR800-IN says the output is 6A.

now which is right and where can i find the exact details of my UPS. tried to contact the online chat support but there is no representative and the email response link is also down.

so could low ampere ouput cause damages to PSU? after the replacement can i continue using the same UPS or should i choose a higher specification model please help

Vivek

sorry this is a double post, i changed the subject which resulted in a duplicate post
 

A:Cooler Master 500 PSU amperage?

The 6A rating you see as part of the technical specs is for the connectors, not for the output power of the UPS IMO.

Insufficient power will not damage your PSU as much as it will damage your UPS via an overload. This is probably why it is not working anymore and the "Overload" light is flashing. Your PSU will try to pull as much power as it needs to convert to DC, and nothing more. Have you recently upgraded your system with a more powerful GPU, CPU or more HDDs? That may be the reason for the overload.
 

9 more replies
Answer Match 48.3%

Hey peeps,

I just been reading Punksters sticky on upgarding graphics cards.

Read down to the tables and read about my 570 and i think i may be in trouble.

Currently i only have the one 570 and according to that table, the 570 uses 40A on its own.

Now i popped over to Thermaltakes site and looked up my card and to my amazment i read this table -

Now, i have no idea if my card is on +12V1 or +12V4 (Did'nt even know this but i am guessing the +12V4 is for 8-pin plugs and the formaer for 6-pin plugs, just a guess).

But to add to this, i had a 470 running as my main card before and this was overclocked quite a lot by me (its a standard 470). can't remeber my clocks of hand but they were high.

I never had a problem with power, i.e. random shutdowns.

So, to get to my point, am i pushing my luck using this PSU with this card plus my 470 running as physx or is it high time to upgrade this.

Don't really want to go down upgrade route as i have one mother of powerful PSU that would just be wasted.

Or am i just being a worry warts, sorry but i have spent a lot of money on my little HAF-ey and really don't want to have to spend anymore.

Lucky

A:PSU +12v amperage - Thermaltake toughpower

Quote:
the 570 uses 40A on its own.


No it doesn't. That number is the recommended for everything; CPU, video card, ram, etc, not just the video card.






Quote:
Now, i have no idea if my card is on +12V1 or +12V4 (Did'nt even know this but i am guessing the +12V4 is for 8-pin plugs and the formaer for 6-pin plugs, just a guess).


Probably a good guess.






Quote:
Or am i just being a worry warts,


Yes you are.

3 more replies
Answer Match 48.3%

Both ext HD and Scanner's power supply have 12V DC outputs. Also the plug jack is the same. The only different is the scanners power supply is only rated at 1.25 Amp where as the Hard Drive power supply is rated at 3 Amp output. I realize that I could not use the scanner's lower amp output power supply on the HD, but is shouldn't be any problem using the 12V DC, 3 A power output for the Scanner.

Is this the way you see it?
 

A:This should work: Amperage Question???

yep, but also check the polarity - make sure both units have the + on the same PIN
 

1 more replies
Answer Match 48.3%

Hi,My laptop won't hold a charge. I have replaced the battery and charger. The only time it works is when the charger is inserted into the laptop but even though it's plugged in it won't charge and will shut down immediately after the charger is removed. Please help.

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Answer Match 48.3%

Recently I bought a charger for my HP G61-110SA which was just a replacement adapter. Now yesterday it did something weird. Basically, there are two pictures of the two indicators there are to show whether it is charging, one is on the front and one is next to the port on the side. Basicaally the charger wasnt changing the indicator on the side or the one on screen but the one on the front was working when I turned it on. By default the laptop chages brightness when plgged in but now it sort of brightens a bit (not to the full level as should do) and then goes back to normal. Today the laptop is still doing the same but the front light now only turns on for a few seconds before turning off! I dont know whether it is charging. Is this the laptop or the charger. Any help would be useful, I have attatached the side indicator and the front one

UPDATE: I found a website which said you could turn it off and start without battery but with charger and then turn off and use both. However, I turned it off and removed the battery and it wouldnt charge. Then I put the battery in and it started charging-weird. Also the light on the front doesnt last very long so I am stuck. ANY HELP?

A:Charger icon not changing but charger is working

it could be that your battery is not working properly. how old is the laptop ?
I have read in places on the interwebs about people resetting their batteries by putting them in the freezer overnight.

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Answer Match 48.3%

I am trying to find the correct charger for my Pavilion 17 Notebook, there are no stickers on it anymore, and I'm not sure what I am looking for on the charger itself. Any help would be appreciated

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Answer Match 48.3%

I don't use my computer for maybe a whole year.
Now, I wanted to use it but it's not working. My battery is addicted, basically, if I don't have a charger I won't be able to turn on the computer.
So when I plugged the charger on the wall, the light on the box charger was solid (it didn't blink); However when I plugged it in the computer the light blinked.
I don't know what's the problem and I would like to fix it, if possible.
 

A:When charger plugged in pc, the light on the charger box blinks

Hi and welcome to TSG.

What happens if the battery is removed and you only use the charger ?

What make and model laptop is it ?
 

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Answer Match 47.88%

I wanted to look at the battery is inserted in the Qosmio G50-12Q and I can not see how many amps because the data on the battery are :


Toshiba
Li-ion battery Pack
Model no. PA3475U-1BRS
DC 10.8V - 77wh



How many amps can 'be this battery ?

Tank you

A:Qosmio G50-12Q - identification amperage battery

Hi valkyrie,

I have a little bit searching Google and I found out that has an output of DC 10.8V and 7050mAh.

I hope it?s useful information for you and you can order it from an authorized service provider for example. ;)

3 more replies
Answer Match 47.46%

can i use two 3.5 amp power supplies together my laptop is a compaq with a 7 amp power supply and its fried. I have two 3.5 amp power supplies can i splice them together?
 

A:Can I splice two power supplies to get enough amperage for laptop?

Noooo...:grinthumb
Power supplies must be a hack-free zone.
 

2 more replies
Answer Match 47.46%

Hey there guys,

Well I live in Mexico, so getting good PC parts isn't very easy. My local retailers have a terrible supply of PSUs, mainly consisting of generic units, and a few low-end coolermaster units.

There is an online shop where I do most of my shopping, and the best PSU I could find for a low price was the CoolerMaster Real Power Pro RS-650 650W or the iGreen Power 600W.

Now the thing is, in the sticky I read that the best thing for my system would be a single +12V Rail with 26A. This specific PSU runs 3 rails at 19A each, how would this compare? Is it a decent buy? I'm highly attracted by the PSU's 80% efficiency rate too.
 

A:1 High amperage +12V rail Vs. 3 normal amp +12V rails?

3 rails with 19A on each will suffice, unless you're running a rediculously good GPU. I'm running a 6800GT on 17A 500W PSU i bought for £20 off the market lol. In realistic terms, i should have atleast 19-21A for my system to run at it's best - however it's doing just fine as it is.
 

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I want to install miniPCI-E HP UN2400 (vid:03F0  pid:201D) modem in my HP 9470m? Please say me -this wwan card located in WhiteList of HP 9470m? (my bios ver - 68IBD Ver. 62 )

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Hi, I recently switched to a 9470m Elitebook folio - but the fan noise is killing me when docked in and standing on the desk near me. Is there any possibility to reduce the noise? Already done:- BIOS update- BIOS setting "fan always on on AC power" deactivated Windows 7 x64 Enterprise Already tried speedfan but it seems that it couln`t detect the fan. thanks

A:Fan noise HP 9470m

Its either a faulty fan or a faulty thermal sensor on the board. You need to call tech support to get a case loged to get the issue resolved.

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Hi, I recently got two sticks of 8 GB 1600MHz PC3-12800 DDR3 Dual-Channel 204-pin SO-DIMMs operating at 1.5 volts. However, my CPU operates at 1.35 volts. But my laptop is a 250 G2 Notebook with Windows 10 Pro 64-Bit installed as a free upgrade to the Windows 7 Pro which was already previously installed prior to the upgrade. My question is as follows:

Will the RAM's higher voltage cause my cpu's operations to be degraded or my cpu to malfunction?
 

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How to reset bios password with smc.bin file? I following instructions from HP support but still not success - as far as I undestand I cant enter into mode to let system read smc.bin file - anybody can help with that? After F10 I have been asking for password that is unknow and stop at that point :/ Any help will be welcome.

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Answer Match 44.1%

i cant install bluetooth driver in hp elitebook folio 9470m in windows 10. i check built in device in BIOS there is no bluetooth device present. is it possible thatFolio 9470m not have bluetooth device in some models ?

A:is it possible thatFolio 9470m not have bluetooth device in ...

@zubair044? Your BT is a combo of your WiFi card. What WiFi card do you have installed??? REO

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I have an HP 9470m Elitebook that will not start up on a docking station. When starting up, it freezes on the "Please Wait" screen before login. I have tried it on 3 different docking stations with the same results. The BIOS are up to date. There is a driver update for the dock available, but it requires it to be plugged into to the dock, and when I dock the computer after start-up and try to install, I get the error message: ?Please connect at least one monitor to the dock and then continue.?  Unfortunately, this computer is also now just about 2 weeks out of warranty.

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Answer Match 44.1%

Hi there, I have an issue with non-responsive Brightness Adjustment on my laptop.  Symptom is that brightness does not increase or decrease when adjusting the setting using the FN Key + F9/F10 which are the designated buttons to adjust. There is also no change when I unplug from power outlett (which in theory should make the screen brightness come down). I have installed the latest bio, and have tried looking for new software/drivers, but to no avail... I simply can't reduce the brightness (and it's quite bright - to the point it is uncomfortable to use at night). Suggestions how to handle?

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Answer Match 44.1%

Hello,In my company we have Hp 9470m Laptops.We have noticed some problems regarding the external screen showing some light distortion in a verity of screen types. If I use the DP port it will be O.K but via VGA the problem remains.Using different laptop on the same screen will show a clean picture with no distortion, so the problem is from the HP 9470m.  What can I do?Is this issue is something familiar?Thank you.

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Answer Match 42.84%

Computer - HP Elitebook Folio 9470m OS - Windows 10 Pro, 64 bit Processor - Intel CORE i5-3427U CPU @ 1.80GHz  2.30 GHz Display adapter- Intel HD Graphics 4000 Anybody know why this unit won't support dual/multi-screen display? When the second, external monitor is connected by VGA to VGA, nothing happens on the Control Panel/Display/Change Resolution page. The drop-down box where mulit-screen display should be selectable offers only "1. Generic Non-PnP Monitor".....and nothing else. Thanks for any insight.Michael




Better to have one and not need it than to need one and not have it.Michael

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Answer Match 42.84%

After having replaced an SSD the system shows a constant power button led on and the charging led is blinking white/orange.I removed the battery and even the clock-battery, with no help.The symptom shows when having the notebook on AC or/and battery. So I am not sure if the battery is dead, or if the notebook itself took some damage.Thanks for your advice. 

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Answer Match 42%

Hi folks, am looking for a free i Folio 13" so I can breathe some life into my trusty old beloved ultrabok. If someone has an old i Folio gathering dust on the shelf and would like to donate for parts, I will be a greatful recipient.Thanks, Janet 

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Answer Match 41.58%

hello I have a Hp folio 13-1020us. the other day it stopped turning on. I tried a couple more times and it turned on once and gave me a no operating system found error. Unfortunatly now its back to not turning on anymore. When i press the power button the button lights up white and the Wifi light lights up red both for about 6 seconds then they shut off.  it happens with the Laptop plugged in or not. Any help would welcome.  Thank you,

A:folio 13 will not turn on

[email protected], Welcome to the HP Forums!  It is a terrific place to find answers and tips! For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide: First Time Here? Learn How to Post and More. I grasp that you are having an issue with powering the unit on.  You managed to get it on once and you got a "no operating system found" error.  Now it is back to not starting.  When you press the power button, the white light comes on and the wireless light is red for about six seconds and then it powers off. Here is a link to  HP Notebook PCs - Computer Does Not Start (Windows 10) as an aid to overcoming this difficulty. Please let me know the results. Thank you  for participating in the HP Forums! We want to help you as well as others who may experience a similar issue. Please consider marking the post that resolves your issue as  "Accept as Solution?  to help other community  members!To say thanks for the assistance, please click the ?Thumbs Up Icon? below.

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Answer Match 41.58%

hp folio keyboard key f5 keeps turning itself on...switching on the keyboard backlight on and off... and when starting the computer it makes it to beep as the key is pressed. Any solutions?

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I have the new xps 12 and I got the standard keyboard with it. Is it possible to purchase the premier magnetic folio separately? I have only seen it on the dell site as part of a bundle deal.

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Answer Match 41.16%

Latest BIOS version 1,09 was last week removed and seems rolled back to version 1,06.How is this affecting comapitibilty with firmware for USB-C Docking station ? Why was the rollback made and what functions differs from 1.09 to 1.06 ? When will a new version for Bios be available ?(since version 1,06 have known issues with docking capability this seems as not an option for our new platform)

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Answer Match 41.16%

I am a Englishman (Artist) living in small rural French village, very litte Tech assistance.
I have a Toshiba Folio 100 Tablet. Details in Toshiba = Application version 1-1-3. Android version 2-2-5 0026. Kernel version 2-6 3295E-1ET1. Build no. Folio and A50131. serial no xA020716R.
I have been informed that this model is discontiued.
It will pick up my email on wifi.
I am able to store pictures of my paintings, that have been transfered from a usb stick.
But I can not download or connect direct to a computer.
Is there any way or soft ware that will able this model to accept apps and downloads.
I have seen on Google that it needs to be Rooted (what this means I have no idea or how to do this)??
I have tried contacting Toshiba by Email to no avail?????
If anybody would offer me help or guidance on this I would be very grateful.
Please remember I am no Tech Buff keep advice simple (child like)
 

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Answer Match 41.16%

hello Support. I wanted to buy an PCIE SSD for my laptop .i removed the back cover and i checked i have an M.2 key MDoes my model have  an M.2 SSD that  support SATA or PCIe?

A:M.2 SSD Elitebook Folio 9480m! Help please!!!

Hi, M.2 key M has interfaces PCIe ◊4, SATA and SMBus which supports SATA or PCIe. Regards.

2 more replies
Answer Match 41.16%

Hi I got a brand new Elitebook Folio 1020 G1 - I would like to use the TPM 2.0 that it is advertised with. According to the specification it has an Intel Firmware TPM 2.0. But I don't seem to be able to enable it. The BIOS only gives me an option to enable/disable a TPM, but it seems to only be the hardware Infineon TPM 1.2. Can anyone let me know how I can enable the TPM 2.0 on the Elitebook?

A:TPM 2.0 on Elitebook Folio 1020 G1

Firmware TPM is version 2.0. Hardware TPM is v1.2, which is a subset of the TPM 2.0 specification version v0.89as implemented by Intel Platform Trust Technology (PTT).For more information on HP security solutions refer to: http://www.hp.com/go/clientsecurity.




-------------------------------I'm a Chinese with poor english-------------------------------548851818

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Answer Match 41.16%

My friend gave me a disc to install Adobe Font Folio on my computer. I'm learning graphic designing and he told me that it would help me greatly in making everything look professional. When I pop the thing in it tells me to go to explore the folders. My friend isn't much with Windows Vista and when I talked to him he told me he was busy so I decided to come here for some help.

Other than that I tried to drag one of the fonts to the fonts folder in windows and it gave me a weird message telling me the font couldn't be installed or something. I'd really appreciate any help I can get.

A:Installing Font Folio?...

There are options on what Vista does when you put in a CD. (Like, open the setup.exe if it's a program to install.) Or you can browse to the setup file and open it. I think the only way to add fonts is with Install New Font (or something like that) from inside the fonts folder.

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Answer Match 41.16%

 I am looking into options to upgrade a Folio 1040 G1.   I know it now contains an M2 Sata SSD which i would like to upgrade to one of the newer  M2 NVME SSD drives since these are much faster than the drive i have now.  However, i cant find if the 1040G1 support the use of the NVME drive ???   

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Answer Match 41.16%

I would like to ask why I cannot find Windows Hello in my Folio G1.In the manuel, it stated\s that this Folio G1 has an ir camera.However, I cannot find Windows Hello in the sign in option in the control panel (password and pin is set).Is it the software problem or the hardware of Folio G1 do not support Windows Hello and facal sign in?Many thanks! 

A:Cannot find Windows Hello in Folio G1

Hi, From the following specs, its does not support Windows Hello:      http://store.hp.com/wcsstore/hpusstore/pdf/EliteBook_Folio_G1_Datasheet.pdf Regards.

1 more replies
Answer Match 40.74%

Is there anything to do to reduce some noise from the fan.I already check the fan gate.I only use laptop for using ms office and watching video clip. 











Solved!
View Solution.

A:I've used folio 13-1007tu. Its fan noise is a little loud!!!...

I would recommend you to update the latest BIOS for your notebook from the support and driver download page on hp.com, and also go through the following document which will help you reduce the FAN noise. http://support.hp.com/us-en/document/c01007591 Hope this helps!

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Answer Match 40.74%

I brought this laptop of my friend but asks me for power up password and administrator password to which I don't no got given this code arfter entering password wrong 3 times system disabled 76801182

A:Hp folio 13 system disabled 76801182

Hi, Enter:     69769104 Regards, DP-K

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Answer Match 40.74%

I want to know if I can easily upgrade my laptop to Windows 10. I've searched the forums, and get either no results, or tens or hundreds of thousands of irrelevant topics.

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Answer Match 40.74%

Clean install of Windows 10 with a fresh image downloaded today with the Media Creation Tool.
I've tried uninstalling HD Audio and reinstalling, and I've tried installing IDT package from HP for Win10 and no luck.
Speakers do not show up and if I plug in headphones they're not working either.
This is a refurb laptop. Should I return it??

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Answer Match 40.74%

Is it possible to upgrade the RAM and the SSD in HP EliteBook Folio 1040 G1 (G7U14AV)?If yes, could you please advise on compatible RAM and SSD modules that may be used for that purpose.Thank you very much in advance for your time and attention!

A:HP EliteBook Folio 1040 G1 - RAM and SSD upgrade

Hi Detelin Elitebook Folio 1040 G1 ships with 4 GB soldered down memory and one memory slotmemory can be upgraded to 8 GBBelow is the memory specDR3L SDRAM (1600 MHz, 1.3v) Below SSD  drives are supported Solid State DriveSATA 6 Gb/s 128 GB* Solid StateSATA 6 Gb/s 180 GB* Solid StateSATA 6 Gb/s 180 GB* SED Solid StateSATA 6 Gb/s 256 GB* Solid StateSATA 6 Gb/s 256 GB* SED Solid State RegardsHappy2help




I am HP Employee

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Answer Match 40.74%

Hi Just bough this laptop plus a Samsung v-nand ssd 950 Pro M.2 (nvm express) 512GB to put in it. But the laptop does not seem to see the new SSD. Is there anything I need to change in the bios to make it visable or is it not compatible?  I was advised that it was as these laptops are very flexible.

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Answer Match 40.74%

I have a HP Dock Connector to Ethernet and VGA Adapter (http://store.hp.com/UKStore/Merch/Product.aspx?id=G7U78AA&opt=&sel=ACC)  that I use to connect my laptop to an external monitor (HP ProDisply P221) and the wired network. I now want to connect a second monitor (another ProDisplay P221) to my laptop. What are my options? I don't want to buy a full docking station. I read somewhere that a VGA splitter cable would not be useful as it simply duplicates the same display as one sees on the first monitor. I have an HDMI port available on my laptop. Can I use this port with an HDMI to VGA cable and connect the HDMI-to-VGA output to the second monitor? Will this give me a continuous (and NOT a duplicate display)?Thank you for your help.

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Answer Match 40.74%

How do you get WiDi working on this thing. I have 2 identical 9480m on my desk.   One still has factory load (Windows 7  Pro x64) on it and the WiDi works flawlessley. One has my base Windows 7 Enterprise x64 image on it.  Initially using the HP Driver Pack (v1.02A), I have upgrade both the Wireless to lateset Intel Wireless (v17.10) and and Video to the current HP Intel Driver for the model (10.18.10.3958 A) I run the WiDi installation software (4.2.29.0) and it continually tells me the hardware is not supported.  WHAT ELSE DO I NEED???? 

A:EliteBook Folio 9480m and WiDi

1) Make sure that your wireless is turned on.2) Do a search on your system from Intel Widi.3) Open the software and search for Widi enabled devices.4) Connect..

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Answer Match 40.74%

My HP FOLIO 1040 G1 doesn't start up.When I press power button : just power,wifi and Physical Sound Mute Button flashing in continue.Need your support please.

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Answer Match 40.74%

We recently bought a couple new HP Folio 1040 G2's and we're having very random (multiple weeks can pass without one) BSOD's on all these computers. Memory was extensively tested, BIOS updated, graphics card and other drivers are also slowly being updated. The same Win 8.1 image is used on other machines and there are no issues there. These machines are malware free and have the same set of applications (AV included) as our other notebooks.
 
I even tried with http://answers.microsoft.com/en-us/windows/wiki/windows_other-system/driver-verifier-tracking-down-a-mis-behaving/f5cb4faf-556b-4b6d-95b3-c48669e4c983, for a day or two but I have yet to catch a BSOD when it's running.
 
Here's the error received (it's not always svchost.exe):

Microsoft (R) Windows Debugger Version 6.3.9600.17298 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.

Kernel Bitmap Dump File: Only kernel address space is available
************* Symbol Path validation summary **************
Response Time (ms) Location
Deferred SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols
Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 9600.17668.amd64fre.winblue_r8.150127-1500
Machine Name:
Kernel base = 0xffff... Read more

A:Stop Error on a few new HP Folio 1040 G2's

I see fltmgr.sys and ntfs.sys + "pfn" (Page Frame Number - page file) in the stack text, which may indicate some type of issue with the hard drive.
 
However, you are telling us that BSODs are occurring on multiple systems, so HDD problems seem unlikely since multiple systems are involved.
 
If 3rd party software related, Driver Verifier may help.  Run it and see if any 3rd party drivers are flagged -
 
http://www.sysnative.com/forums/bsod-crashes-kernel-debugging/29-driver-verifier-bsod-related-windows-10-8-1-8-7-vista.html#post87
 
Regards. . .
 
jcgriff2

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Answer Match 40.74%

We have several older DLP projectors that will not work with the Elitebook Folio 1040 G3.  The projector does not sense that it is connected to the Folio 1040 G3 and it continually searches for a connected PC.  The 1040 G3 uses a dock connector with Ethernet and VGA adapters on it.  The most current Intel grapics driver is loaded as well as all other drivers available through the HP Softpaq Download Manager.  The DLP projectors support resoloutions of 1024x768 and 1280x1024.  We have confirmed they are working with Other HP notebooks such as the 8470p.

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Answer Match 40.32%

I'm hoping that someone here can help. I've tried everything I can think of and searched the Internet all day trying various solutions.

I just received an HP Folio 13- 2000 laptop. This laptop has NO CD/DVD ROM drive. It has 2 USB ports, 1 2.0 and 1 3.0.

So, while it currently has an OS, I need to reformat it with a clean install of Win 7 x64 Pro for actual use. I have tried several different ISOs of Win 7 x64 Pro SP1, and all have failed to install. After clicking Install Now, I get the dreaded:

A required CD/DVD drive device driver is missing. If you have a driver floppy disk, CD, DVD, or USB flash drive, please insert it now.

A few more things:
There is no CD/DVD drive on this laptop, it's a small form factor EliteBook. It's not missing or damaged, there isn't even a space for one.
I have read that Win 7 has no native USB 3.0 support, and this is the actual cause of the error.

What I have done:
Downloaded the fresh clean ISO files from Digital River for Win 7 x64 Pro
Created bootable USB drives and placed the image on them (both using the command prompt to clean, partition, format and make active as well as PowerISOs automated bootable USB drive function)
I have booted into the current Win 7 install and used Drivermax to rip all the drivers on the system (including the functioning USB 3.0 driver) and placed them on a separate USB drive.
Swapped out between the 2 USB ports, the 3.0 on the left and the 2.0 on the right. After I get the error message ab... Read more

A:Clean Install of Win 7 Pro fails in HP Folio 13- 2000

According to the Maintenance & Service Guide, you can restore it to Factory state from the built-in Recovery Partition:






Quote:
To restore the computer from the recovery partition, follow these steps:
1. Access HP Recovery Manager in either of the following ways:
● Select Start > All Programs > Security and Protection > HP Recovery Manager > HP
Recovery Manager.
– or –
● Turn on or restart the computer, and then press esc while the “Press the ESC key for
Startup Menu” message is displayed at the bottom of the screen. Then, press f11 while the
“F11 (System Recovery)” message is displayed on the screen.
2. Click System Recovery in the HP Recovery Manager window.
3. Follow the on-screen instructions.


Edit: Also, see here: Can't install Windows 7 after reformatting SSD

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Is it possible to install an IPS 1920x1080 display into HP EliteBook Folio 1040 G1 (G7U14AV)? If yes, could you please advise on compatible screens that may be used for that purpose?   Thank you!

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I am looking for a device to be able to connect my Elitebook with two monitors 1) external HP monitor (ProDisplay P221) and 2) HP Compaq LA2405x. I notice the Elitebook does not have a port for connecting external ethernet cable as well. What would be my best option to 1) connect with two monitors 2) LAN and 3) keyboard, mouse, usb sticks etc?I found the HP dock  connector suitable but appears very basic (connects only vga and ethernet). Docking stations such as this and this appear to do the job but I could not find Folio 1040 G3 in the list of compatiable products. Would you be able to point me to the correct product that is compatiable with Folio 1040 G3? Thanks in advance.

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Hi,  I have had my Folio for a while now, a few months back the left shift key stopped working. Did not pay attention to it. Now both are not working. They press and release just fine, just that it does not register anything. Is there any thing I can do to fix this. Thanks

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Is there anywhere to get a recovery image of the originally installed Ubuntu?  I did a fresh install of 16.04, and the touchpad no longer works correctly, and I installed the "normal" 14.04 and it doesn't work there either, so I'm guessing this had some addon drivers that aren't part of the normal Ubuntu.  The download section for the 1020 G1 doesn't even LIST Ubuntu as an OS option. Alternately, assuming the addons were in a ppa, if there was somewhere I could download those drivers alone for 14.04?

A:Any way to get Folio 1020 G1 Ubuntu recovery image?

@TLMiller? I did find a datasheet that does indicate the Ubuntu Operating System. A datasheet is not a contract, nor does it indicate how the product is ultimately sold. Nonetheless, if you purchased the product from HP, then HP may be able to help you restore what you had on the computer when you received it. You need to contact HP Business Support and talk to an HP representative. Excerpted:Datasheet | HP EliteBook Folio 1020 G1 Notebook PC HP EliteBook Folio 1020 G1 Notebook PC Specifications TableAvailable Operating SystemWindows 10 Pro 641Windows 10 Home 641Windows 8.1 Pro 641Windows 8.1 641Windows 7 Professional 64 (available through downgrade rights from Windows 10 Pro)2Windows 7 Professional 32 (available through downgrade rights from Windows 10 Pro)2Windows 7 Professional 64 (available through downgrade rights form Windows 8.1 Pro)24Windows 7 Professional 32 (available through downgrade rights form Windows 8.1 Pro)24Windows 7 Professional 641Windows 7 Professional 321FreeDOS 2.0Ubuntu Linux 3 Technical Specifications Footnotes:3 Not available with touch  Assuming the notebook is still covered under warranty: Open HP Customer Support - Laptops >Enter your precise Model / Product name in the space provided and Click Search iconORSelect 1 > Narrow your Selection >> Click on the icon for your notebook type / seriesWhen your computer?s page opens > Click last tab (on the right): Get Help from HP >&nbs... Read more

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Hello, I got problem with my Drive Encryption software. I am using latest version of Client Security & latest HP Drive Encryption with pre-boot authorisation. Evertyhing works normally drive is encrypted & authorisation is valid on start up. Problem is that HP Drive Encryption is not visible at all in HP Client Security in the panel, so not possible to switch it off. So in fact I cannot perform any upgrade to newest Windows, as before ugrade Drive Encryption should be switched off- I have no access to do it. Also if I want to unistall HP DE from Control Panel, installator is asking to switch firstly encryption off, but it is not doable.. Running HP DE or HP Client Security installation in repair mode doesn't solve problem. Any hint? Can I somehow access HP Drive Encryption panel directly? I am not finding any execulatable in its directory...

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hi,i have folio 1040 G2 ( f6r39av ) and i want to know do i have nfc & sim card in my model or its dummy slot  best regards.

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As said in the title I  bought a new EliteBook Folio G1 and it can be chargeed onlyt hrough one port. If I connect power adaptor to one port it cahrges and there's no reaction if I connect it to another port. Is it an expected behaviour or do I need to do something? I have no other usb-c adapters to test if other port is responsive to anything.

A:EliteBook Folio G1 can be chargeed onlythrough one port

Hi, It has only 1 charging port isn't it ? Regards.

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I do not have the BIOS password for my second hand Folio 13-2000 laptop. When trying, I am getting System Disable 58901368. How to solve this?










Solved!
View Solution.

A:Folio 13-2000 bios password reset

Steps to be followed:1. Use the unlock code posted above to enter the BIOS2. Disable all passwords that are enabled3. If asked for current password - type the unlock code4. For new password, just press ENTER key5. Repeat the same for verify password column.6. Then leave the BIOS by saving & exit option to save the changes.Troubleshooting:Incase if the Password doesn?t work please try a Hard Reset as follows.1. Shut down the notebook2. Unplug the AC Adapter and then remove the battery3a Hold down the Power button for 30 seconds4. Plug in the Power/AC Adapter (Leave the battery out for the moment) & Start the Notebook5. If you now see a password box, Please type the same Password I shared before and press enterHope this helps, for any further queries reply to the post and feel free to join us again**Click the 'White Thumbs Up Button' on left to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.Thank You,K N R KAlthough I am an HP employee, I am speaking for myself and not for HP

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Hi,

I have a 2 month old HP EliteBook Folio 9470m laptop. The mouse pad used to work, but it no longer does. I went into Control Panel, Mouse, and Device Settings and everything is enabled correctly. Any help is greatly appreciated.

Thanks

A:Mouse pad on HP EliteBook Folio 9470 not working

I apologize, I meant Touch Pad, not Mouse Pad

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