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PC3 vs PC3L memory for Folio 9470m

Q: PC3 vs PC3L memory for Folio 9470m

We have 2 x Folio 9470m notebook. 1st has 8GB of memory with the upgraded ram using https://www.skhynix.com/eolproducts.view.do?pronm=DDR3+SDRAM&srnm=HMT451S6AFR8A&rk=20&rc=module The 2nd only has 4Gb of memory and want to upgrade - I found this other memory cheaper - https://www.skhynix.com/eolproducts.view.do?pronm=DDR3+SDRAM&srnm=HMT351S6CFR8C&rk=20&rc=module My understanding is the main difference is the what I already have is the Low Power (1.35V vs 1.5V). Does anyone know if Folio 9470m will work with this 1.5V version of the memory? Thanks for your help.

A: PC3 vs PC3L memory for Folio 9470m

From the Service Manual: Two customer-accessible/upgradable memory module slots DDR3 PC3-1600-MHz dual channel support Supports 16384-MB of system RAM in the following configurations: ? 16384-MB (8192-MB×2) ? 8192-MB (8192-MB×1 or 4096×2) The specified memory is 1.5 volt. DDR3L will run at either 1.35 or 1.5 volt but I generally avoid mixing voltages. That is why the DDR3L is working for you and I assume you have 2 of the same in the laptop with 8 gigs. Can you figure out what is in the 4 gig machine now? I would not mix voltages or density...i.e would not have one module with 8 black blocks and one with 4. Try to match the existing 4 gig module is what I am saying...not the exact brand of memory but the characteristics of it.

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Hi Guys.

I have a fresh image of Windows 7 on my laptop but it will crash frequently when connect to a VPN.

I have only tested this over WIFI and have yet to test over a wired connection.

I have attached the correct file but I think some files may be missing as I can't seem to get the Diagnostics Tool to do a full run through.

Any help would be appreciated

A:BSOD When Using VPN on HP Folio 9470M

Hi BinaryStar0647.

Your BSODs are caused by Sunbelt Personal Firewall driver, a regular BSOD causer which is disconnected from the market from December 2011.

Seeing your files I realized that the drivers are used by some other thing, GFI Software Firewall.

ITEMVALUEName [00000016] GFI Software Firewall NDIS IM Filter MiniportAdapter Type Ethernet 802.3Product Type GFI Software Firewall NDIS IM Filter MiniportPNP Device ID ROOT\SB_SBFWIMCLMP\0000Driver c:\windows\system32\drivers\sbfwim.sys (5.2.51.0, 117.78 KB (120,608 bytes), 15/08/2013 10:37 AM)
And it is the driver that is failing here.

Code:
fffff880`0358c670 fffff880`00df2110Unable to load image \SystemRoot\system32\DRIVERS\SBFWIM.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for SBFWIM.sys
*** ERROR: Module load completed but symbols could not be loaded for SBFWIM.sys
SBFWIM+0x1a110
And not alone, but with other components too.

Code:
fffff880`0358c408 fffff880`046aadd3Unable to load image \SystemRoot\system32\drivers\SbFw.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for SbFw.sys
*** ERROR: Module load completed but symbols could not be loaded for SbFw.sys
SbFw+0x11dd3
I would suggest you to uninstall GFI Software Firewall.

Let us know the results.

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Answer Match 85.68%

HiNot sure if my post was noticed as posted over weekend and got no reply so I'm trying again.Trouble started with random system restarts anywhere from 2 to 60min after powering on. That lasted a few days. Than it got worse, it was stopping before system boot with error message: motherboard product information missing. After a soft or hard reset (can't remember now) it stopped displaying anything, only LEDs came on and fan run, all lasting about 5s. I tested RAM in other machine, OK. Pulled HD out, no difference. Put a different HD in, no difference. With DC disconnected and battery out I left CMOS battery disconnected overnight. Now it cycles: LEDs and fan come on for about 5s, all off for 1s and tries again. Any help will be appreciated... Best regards

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Answer Match 85.68%

Trouble started with random system restarts anywhere from 2 to 60min after powering on. That lasted a few days. Than it got worse, it was stopping before system boot with error message: motherboard product information missing. After a soft or hard reset (can't remember now) it stopped displaying anything, only LEDs came on and fan run, all lasting about 5s. I tested RAM in other machine, OK. Pulled HD out, no difference. Put a different HD in, no difference. With DC disconnected and battery out I left CMOS battery disconnected overnight. Now it cycles: LEDs and fan come on for about 5s, all off for 1s and tries again. Any help will be appreciated... Best regards

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What's the Max SSD I can upgrade go on HP Elitebook folio 9470m . i7 -3667u, 8gb ram ?

A:Max ssd upgrade for HP Elitebook folio 9470m ?

256Gb is the tested capacity.I would expect it to work with greater capacity though.here are the quickspecs:http://www8.hp.com/h20195/v2/GetPDF.aspx/c04111459.pdf 

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Answer Match 84.84%

hi can someone help me please with bios password for my folio 9470m i cant remember it plzz someone help me 

A:Hp folio 9470m Bios Pass

Hi @ARtan-Krasniqi? Welcome to the HP Support forum. Thank you for posting ! Folio is a lovely business class notebook. Most business class notebooks (including yours, Elitebook and Probook, etc...) have better security than consumer class computers. You will have to contact HP Support for business for assistance on removing the password. Here is how >> http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html>> http://www8.hp.com/us/en/contact-hp/business-support.html  HP Business support should be able to send you a customised SMC.bin file and instructions which you can use  to reset the password.  Hope this helps. Let me know if you face any issues.

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I just recently purchased a Samsung 500GB SSD and I want to add this drive to my existing storage on my HP EliteBook Folio 9470m. The laptop currently has 256GB of SSD stock on it and I'd like to add an additional 500GB. I see that there is a connection that I'm missing. Anyone have the exact part that would service this connection?  Or try this link if pics don't show up  Pictures of what I'm referring to on my notebook  Thank you all!!  

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HI, I have an EliteBook Folio 9470m running WIN 8.1 Ent 64-bit. I have an issue with the Touchpad not working. I have installed the latest driver (sp66111) from HP Support and as a result only the PointStick and associated buttons work and not the Touchpad. Has anyone experienced this and if so what is the fix please? Incidentally, the Touchpad was working at one stage on this OS and ceased to work afterwards. I have re-stalled the OS from scratch withpout success either. Thanks in advance, Vik

A:Folio 9470m Touchpad Not Working

The touchpad might be turned off.Double tap on left top corner of the touchpad to activate/deactivate the pad.Also goto Control Panel>Mouse>Device Settings> Click on the touchpad/Luxpad>Click settings and check the settings.If this dosnt resolve then reinstall drivers from hp.com or from Recovery Manager.Using Recovery Manager to Restore Software and Drivers:http://support.hp.com/us-en/document/c03430118

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Hi, after updating my HP Elitebook Folio 9470m to Windows 10 Pro 64, I am no longer able to shot down the PC.Every time I am trying to do a shot down, the windows screen turns into black for a few seconds and than reappears.I already did install the BIOS update version F.62 REV: A PASS: 1, as someone on the net said a BIOS update would help.Unfortunately this was not a solution. Thanks for your help

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Hi all,  I have a quick question. Recently I bought HP Folio 9470m from my friend. It came with HP original charger 18.5V | 3.5A 65W but when I looked under the battery on my laptop it says 19.5V | 2.31A  I google about replacement charger fo Folio 9470m and there is allot of it with 18.5V | 3.5A 65W.  My question is, how can I be sure tahat this is the right charger? If it is not, can this diference in Voltage damage my laptop?  













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A:Right charger voltage and amperage for HP Folio 9470m

MaxLAB wrote:Hello banhien, thank You for Your fast reply. Product number is: D3Q03AWHi, Thanks. I can see part # from your photo. It is not a right part, no idea what is it:               http://partsurfer.hp.com/Search.aspx?SearchText=608425-002 but this one            http://partsurfer.hp.com/Search.aspx?SearchText=609939-001 is used for more than 200 products and I can't find yours on the list. Regards.

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Hi, Appreciate if you can propose workable WWAN Card module that can operate and have the 4G/LTE functional in Malaysia. I'm using the HP EliteBook Folio 9470m with Windows 10 Professional (64-bit) installed on-board. I hv surf through and the only recommended WWAN Card is HP hs2350 HSPA+ Mobile Broadband Module which limited to 3G coverage. Is HP lt2522 LTE/EV-DO Mobile Broadband Module- U.S. only* (no Win 8 support), workable in Malaysia i.e,  Kuala Lumpur?  Rgds,Firdaus

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I am the owner of a used Elitebook Folio 9470m laptop that I procured from my friend. It is very lightweight laptop, and I really love it.Unfortunately, the laptop came with admin password on the BIOS. I already contacted him, and he has no idea what it is. This was his father laptop, and he also has no idea about it. So, I'm left here with this laptop, but no way to tinker around with the BIOS. Obviously this isn't good!All sources lead me to this area where can I contact HP support to try to solve my problem.  I opened up two cases.  First one, case ID 4779632926 and did not get response. Second, 4779725521 and this is response i got. " I  really apologize for the inconvenience, unfortunately we will not be able to support this case."  I tried to reply to this case with subject <4779725521> and then I received message that case is closed. We are sorry, but we were unable to process your request.

The Case with ID "4779725521" is closed or does not exist and cannot be updated. PLS if there is any chance to solve this, let me know.  I can provide any information you need. Thank you.

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I bought this second hand HP Folio 9470m Elitebook and I am stuck at the BIOS password. I cant install an operating system on it as the secure boot is on and to disable it i need to entyer BIOS. Please help. I havent tried the password as i dont want it to be locked. I can provide the seriel number if required. Thanks heaapsss in advance.

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Hi, I work in tech support for a company and one of our enterprise laptops mysteriously has lost its "tattooed" information.  The user who had this laptop left the company and when we went to wipe it we discovered this issue.  Upon starting the machine the HP splash screen has in red text on the top left of the screen "Manufactoring Program Mode set 1 of 10" after the splash screen a "Product Information not Valid" screen appears.  It reads: Product Information not validThe following product information programmed into the system board is missing or invalidSYSTEM BOARD (00A)Product Name Product Serial NumberProduct SKUProduct FamilySystem Board CT NumberENTER - Continue Startup For more information, please visit: www.hp.com/go/techcenter/startup I know that there is an HP utility tool to "tattoo" this information back onto the machine.  As an enterprise that uses 95% HP equipment (our monitors, mouse, keyboards are the only non-HP equipment) I think that the tech support deserves these types of tools to troubleshoot issues.  Sure the machine boots normally if you hit enter, but it's alarming/scandalous to be presented with that product information not valid screen when powering on a machine.  Bonus points to whoever can provide some reasoning as to how this occurred.

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I cant Update My Hp Foilio 9470m Bios Driver he ask me to enter the password i try my adminitrator password but its not working my biomatric sensor not working for troubleshooting biomatric sensor i need to update my bios driver but i cant do this without password  is any one there who help me plzz.....

A:Hp Folio 9470m Bios Password Missing

@Us123 For that model you will need to contact HP and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.  http://welcome.hp.com/country/w1/en/contact_us.html When talking to the HP rep ask them to escalate your service request. REO

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Answer Match 84%

Hi Team, I need Need SC.BIN file for HP EliteBook Folio 9470m Ultrabook. My Product Number is: D4R81UC#ACJ Kindly help me. Thanks,Abhiram

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hi everyone, i have a trouble with my laptop HP folio 9470m win 7 Pro 64 bit. that's about error BSOD of my laptop . Please help me, thanks so much

Attachment 341519

A:BSOD error Ntoskrnl.exe win 7 Pro 64 bit laptop HP folio 9470m

Please continue on your previous thread.

http://www.sevenforums.com/bsod-help...exe-87f7e.html

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Answer Match 82.74%

Hi everyone, I have a trouble with my laptop HP folio 9470m win 7 pro 64bit . Please help me , thanks so much
 

A:Ntoskrnl.exe cause BSOD laptop HP folio 9470m win 7 pro 64bit

Try testing the hard drive and the memory. To test the hard drive go to Computer and right-click on the C drive, select Properties, tools, check now. Set a disk check on the next start up. Let the check finish. To test the memory go here:
http://www.memtest.org/
Download version 5.01 and burn it to a CD or DVD. Boot the laptop with this disk and run Memtest86 for at least 7 passes. No errors are allowed...
 

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Answer Match 82.74%

card reader in hp folio 947m not work in windows 10 

A:Folio 9470m card reader issue in windows 10

@zubair044? Try installing this. http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=5271102&swItemId=ob_166654_1&swEnvOid=419... REO

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when I connect the laptop to the power network 220V or the battery laptop switches on itself (without push the power button).How Fix it?

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Anyone with a clue on how to solve this problem

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Gurus, Will someone help me in getting the Bios Administrator Password for my HP EliteBook Folio 9740 with SN: CNU313CK1B Appreciate your help Regards,TR 

A:Bios Administrator Password for HP EliteBook Folio 9470m

Hello Tejas, We would need the screenshot of F1 screen. To generate smc.bin file. best is contact HP chat support or phone support and send the f1 screenshot, they will generate in 10mins and provide it to u.




Regards;SmileyI am an HP employeePlease click the White Kudos star to say thanks for helping.Please mark Accept As Solution if my help has solved your problem.

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I am experiencing the following issue and hope that someone in the forum as an idea / suggestion. When I have the screen connected via via display port cable with the docking station and I have my laptop docked, I dont get any signal and the screen keeps black. This is independent of the Operating System - I used Windows 7, Windows 8. When my laptop is docked but I attach the display port cable directly to the laptop it works without any problem. I have also realized that with other displays 23'' or 24'' the setup with the docking station works without a problem. So it has to be a cominbination between UltraSlim Docking Station and ZR2740w screen. Any advise what else should be tried?











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A:HP ZR2740w and HP Folio 9470m / UltraSlim Docking Station

Update:  After calling HP technical support I and being bounced among various clueless offshore tech support reps, I finally landed on the US-based workstation support department.  Justin looked up the problem and identified it as a known issue and is replacing my monitor cable with one that HP says will work.   Also, in the meantime there is a workaround that I had figured out.  If you don't use the displayport port on the ultraslim docking station but pug the cable directly into the computer it works fine.  There is some inconvienence associated with this as you have to plug it in every time you dock and unplug it every time you undock (and of course the cable always falls behind the desk while you are doing this), but it is okay as a solution while I am waiting for the new cable to arrive.  Will update this post after it arrives and report whether it works.

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Answer Match 82.74%

Anyone with a clue on how to solve this problem

A:hp notebook folio 9470m product information not valid

Can you take a picture of message?




I am an HP employee.

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Answer Match 81.9%

Hey I cant install driver of bluetooth and mobile broad band for my HP folio 9470m in windows 10 64 bit OS plz help me out i try windows 8.1 drivers but they did not work.

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Answer Match 81.9%

Hello, After upgrading from Win7 to Win10, my system got stuck when uninstalling MS Office, and nothing worked anymore (File Explorer etc.). I tried to make a factory reset, which got stuck, too, and no OS would be detected anymore. Then I tried to reinstall Win10 64 bit, which brought be a bit of trouble. I have an HP Folio 9470 with a 320 HDD and a 32 GB (I believe) mSATA. During my Win10 reinstall, I ran into trouble and then deleted all partitions on both drives and reformatted everything because I thought that was the method for a clean reinstall. First, I installed Win10 on the 320 HDD, but my BIOS did not appear to allow this (although harddisk was in the legacy boot options), which the Win10 installer had already warned me about, so I could not boot from my HDD and thus could not start Win10. Next, I reformatted everything and installed Win10 on my mSATA. However, the Win10 installer and later Windows 10 only showed a size of 11GB for the mSATA. The installation itself already took up 11GB and there was no space left for necessary drivers and updates, and Windows 10 malfunctioned. My feeling is that the mSATA was larger than just 11GB, but that a part of it is not shown any more after deleting partitions and reformatting. After multiple reinstalls, I do not know what to do any more. Any idea what how I might get a functioning version of Windows 10 on my HP Folio 9470m? Best regardsFrank

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Answer Match 81.9%

Hello, After upgrading from Win7 to Win10, my system got stuck when uninstalling MS Office, and nothing worked anymore (File Explorer etc.). I tried to make a factory reset, which got stuck, too, and no OS would be detected anymore. Then I tried to reinstall Win10 64 bit, which brought be a bit of trouble. I have an HP Folio 9470 with a 320 HDD and a 32 GB (I believe) mSATA. During my Win10 reinstall, I ran into trouble and then deleted all partitions on both drives and reformatted everything because I thought that was the method for a clean reinstall. First, I installed Win10 on the 320 HDD, but my BIOS did not appear to allow this (although harddisk was in the legacy boot options), which the Win10 installer had already warned me about, so I could not boot from my HDD and thus could not start Win10. Next, I reformatted everything and installed Win10 on my mSATA. However, the Win10 installer and later Windows 10 only showed a size of 11GB for the mSATA. The installation itself already took up 11GB and there was no space left for necessary drivers and updates, and Windows 10 malfunctioned. My feeling is that the mSATA was larger than just 11GB, but that a part of it is not shown any more after deleting partitions and reformatting. After multiple reinstalls, I do not know what to do any more. Any idea what how I might get a functioning version of Windows 10 on my HP Folio 9470m? Best regardsFrank

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Answer Match 81.06%

So i'm using a Folio 9470m at work on a 2013 Ultraslim Docking station with 2 Display Port connectors, but if i attach two screens to those it only displays them as one device and mirrors the image on both screens. Furthermore if i go into the screen and resolution settings, both identify as screen 1, but i can set 3840x1080 instead of 1920x1080 and at that moment the picture will span over both screens as one. The downside to this is that the login screen, windows i open for the first time, they're all gonne appear in the middle where the bezels are, it handles them as one bigger screen and not as 2 screens that extend each other. I need them to be detected as 2 seperate screens, and so far i have had no success. Has anyone experienced this or knows a solution? I really don't want to connect the second screen via VGA. Can the folio handle 2 display port connections on a dock? Is this maybe the cause?

A:Folio 9470m DUAL Display Port on HP 2013 Ultraslim Docking S...

As far as I know the  Folio 9470m doesnt support more then one external display.  I think you can verify this by having a look at the quickspec document for the model.

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I want to install miniPCI-E HP UN2400 (vid:03F0  pid:201D) modem in my HP 9470m? Please say me -this wwan card located in WhiteList of HP 9470m? (my bios ver - 68IBD Ver. 62 )

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Answer Match 44.94%

Hi, I recently switched to a 9470m Elitebook folio - but the fan noise is killing me when docked in and standing on the desk near me. Is there any possibility to reduce the noise? Already done:- BIOS update- BIOS setting "fan always on on AC power" deactivated Windows 7 x64 Enterprise Already tried speedfan but it seems that it couln`t detect the fan. thanks

A:Fan noise HP 9470m

Its either a faulty fan or a faulty thermal sensor on the board. You need to call tech support to get a case loged to get the issue resolved.

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Answer Match 44.1%

Hello,In my company we have Hp 9470m Laptops.We have noticed some problems regarding the external screen showing some light distortion in a verity of screen types. If I use the DP port it will be O.K but via VGA the problem remains.Using different laptop on the same screen will show a clean picture with no distortion, so the problem is from the HP 9470m.  What can I do?Is this issue is something familiar?Thank you.

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How to reset bios password with smc.bin file? I following instructions from HP support but still not success - as far as I undestand I cant enter into mode to let system read smc.bin file - anybody can help with that? After F10 I have been asking for password that is unknow and stop at that point :/ Any help will be welcome.

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Answer Match 44.1%

i cant install bluetooth driver in hp elitebook folio 9470m in windows 10. i check built in device in BIOS there is no bluetooth device present. is it possible thatFolio 9470m not have bluetooth device in some models ?

A:is it possible thatFolio 9470m not have bluetooth device in ...

@zubair044? Your BT is a combo of your WiFi card. What WiFi card do you have installed??? REO

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I have an HP 9470m Elitebook that will not start up on a docking station. When starting up, it freezes on the "Please Wait" screen before login. I have tried it on 3 different docking stations with the same results. The BIOS are up to date. There is a driver update for the dock available, but it requires it to be plugged into to the dock, and when I dock the computer after start-up and try to install, I get the error message: ?Please connect at least one monitor to the dock and then continue.?  Unfortunately, this computer is also now just about 2 weeks out of warranty.

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Answer Match 44.1%

Hi there, I have an issue with non-responsive Brightness Adjustment on my laptop.  Symptom is that brightness does not increase or decrease when adjusting the setting using the FN Key + F9/F10 which are the designated buttons to adjust. There is also no change when I unplug from power outlett (which in theory should make the screen brightness come down). I have installed the latest bio, and have tried looking for new software/drivers, but to no avail... I simply can't reduce the brightness (and it's quite bright - to the point it is uncomfortable to use at night). Suggestions how to handle?

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Answer Match 42.84%

Computer - HP Elitebook Folio 9470m OS - Windows 10 Pro, 64 bit Processor - Intel CORE i5-3427U CPU @ 1.80GHz  2.30 GHz Display adapter- Intel HD Graphics 4000 Anybody know why this unit won't support dual/multi-screen display? When the second, external monitor is connected by VGA to VGA, nothing happens on the Control Panel/Display/Change Resolution page. The drop-down box where mulit-screen display should be selectable offers only "1. Generic Non-PnP Monitor".....and nothing else. Thanks for any insight.Michael




Better to have one and not need it than to need one and not have it.Michael

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Answer Match 42.84%

After having replaced an SSD the system shows a constant power button led on and the charging led is blinking white/orange.I removed the battery and even the clock-battery, with no help.The symptom shows when having the notebook on AC or/and battery. So I am not sure if the battery is dead, or if the notebook itself took some damage.Thanks for your advice. 

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Answer Match 42%

Hi folks, am looking for a free i Folio 13" so I can breathe some life into my trusty old beloved ultrabok. If someone has an old i Folio gathering dust on the shelf and would like to donate for parts, I will be a greatful recipient.Thanks, Janet 

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Answer Match 41.58%

hp folio keyboard key f5 keeps turning itself on...switching on the keyboard backlight on and off... and when starting the computer it makes it to beep as the key is pressed. Any solutions?

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Answer Match 41.58%

I have the new xps 12 and I got the standard keyboard with it. Is it possible to purchase the premier magnetic folio separately? I have only seen it on the dell site as part of a bundle deal.

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Answer Match 41.58%

hello I have a Hp folio 13-1020us. the other day it stopped turning on. I tried a couple more times and it turned on once and gave me a no operating system found error. Unfortunatly now its back to not turning on anymore. When i press the power button the button lights up white and the Wifi light lights up red both for about 6 seconds then they shut off.  it happens with the Laptop plugged in or not. Any help would welcome.  Thank you,

A:folio 13 will not turn on

[email protected], Welcome to the HP Forums!  It is a terrific place to find answers and tips! For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide: First Time Here? Learn How to Post and More. I grasp that you are having an issue with powering the unit on.  You managed to get it on once and you got a "no operating system found" error.  Now it is back to not starting.  When you press the power button, the white light comes on and the wireless light is red for about six seconds and then it powers off. Here is a link to  HP Notebook PCs - Computer Does Not Start (Windows 10) as an aid to overcoming this difficulty. Please let me know the results. Thank you  for participating in the HP Forums! We want to help you as well as others who may experience a similar issue. Please consider marking the post that resolves your issue as  "Accept as Solution?  to help other community  members!To say thanks for the assistance, please click the ?Thumbs Up Icon? below.

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Answer Match 41.16%

My friend gave me a disc to install Adobe Font Folio on my computer. I'm learning graphic designing and he told me that it would help me greatly in making everything look professional. When I pop the thing in it tells me to go to explore the folders. My friend isn't much with Windows Vista and when I talked to him he told me he was busy so I decided to come here for some help.

Other than that I tried to drag one of the fonts to the fonts folder in windows and it gave me a weird message telling me the font couldn't be installed or something. I'd really appreciate any help I can get.

A:Installing Font Folio?...

There are options on what Vista does when you put in a CD. (Like, open the setup.exe if it's a program to install.) Or you can browse to the setup file and open it. I think the only way to add fonts is with Install New Font (or something like that) from inside the fonts folder.

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Answer Match 41.16%

 I am looking into options to upgrade a Folio 1040 G1.   I know it now contains an M2 Sata SSD which i would like to upgrade to one of the newer  M2 NVME SSD drives since these are much faster than the drive i have now.  However, i cant find if the 1040G1 support the use of the NVME drive ???   

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Answer Match 41.16%

I am a Englishman (Artist) living in small rural French village, very litte Tech assistance.
I have a Toshiba Folio 100 Tablet. Details in Toshiba = Application version 1-1-3. Android version 2-2-5 0026. Kernel version 2-6 3295E-1ET1. Build no. Folio and A50131. serial no xA020716R.
I have been informed that this model is discontiued.
It will pick up my email on wifi.
I am able to store pictures of my paintings, that have been transfered from a usb stick.
But I can not download or connect direct to a computer.
Is there any way or soft ware that will able this model to accept apps and downloads.
I have seen on Google that it needs to be Rooted (what this means I have no idea or how to do this)??
I have tried contacting Toshiba by Email to no avail?????
If anybody would offer me help or guidance on this I would be very grateful.
Please remember I am no Tech Buff keep advice simple (child like)
 

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Answer Match 41.16%

Hi I got a brand new Elitebook Folio 1020 G1 - I would like to use the TPM 2.0 that it is advertised with. According to the specification it has an Intel Firmware TPM 2.0. But I don't seem to be able to enable it. The BIOS only gives me an option to enable/disable a TPM, but it seems to only be the hardware Infineon TPM 1.2. Can anyone let me know how I can enable the TPM 2.0 on the Elitebook?

A:TPM 2.0 on Elitebook Folio 1020 G1

Firmware TPM is version 2.0. Hardware TPM is v1.2, which is a subset of the TPM 2.0 specification version v0.89as implemented by Intel Platform Trust Technology (PTT).For more information on HP security solutions refer to: http://www.hp.com/go/clientsecurity.




-------------------------------I'm a Chinese with poor english-------------------------------548851818

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Latest BIOS version 1,09 was last week removed and seems rolled back to version 1,06.How is this affecting comapitibilty with firmware for USB-C Docking station ? Why was the rollback made and what functions differs from 1.09 to 1.06 ? When will a new version for Bios be available ?(since version 1,06 have known issues with docking capability this seems as not an option for our new platform)

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hello Support. I wanted to buy an PCIE SSD for my laptop .i removed the back cover and i checked i have an M.2 key MDoes my model have  an M.2 SSD that  support SATA or PCIe?

A:M.2 SSD Elitebook Folio 9480m! Help please!!!

Hi, M.2 key M has interfaces PCIe ×4, SATA and SMBus which supports SATA or PCIe. Regards.

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I would like to ask why I cannot find Windows Hello in my Folio G1.In the manuel, it stated\s that this Folio G1 has an ir camera.However, I cannot find Windows Hello in the sign in option in the control panel (password and pin is set).Is it the software problem or the hardware of Folio G1 do not support Windows Hello and facal sign in?Many thanks! 

A:Cannot find Windows Hello in Folio G1

Hi, From the following specs, its does not support Windows Hello:      http://store.hp.com/wcsstore/hpusstore/pdf/EliteBook_Folio_G1_Datasheet.pdf Regards.

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Clean install of Windows 10 with a fresh image downloaded today with the Media Creation Tool.
I've tried uninstalling HD Audio and reinstalling, and I've tried installing IDT package from HP for Win10 and no luck.
Speakers do not show up and if I plug in headphones they're not working either.
This is a refurb laptop. Should I return it??

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We have several older DLP projectors that will not work with the Elitebook Folio 1040 G3.  The projector does not sense that it is connected to the Folio 1040 G3 and it continually searches for a connected PC.  The 1040 G3 uses a dock connector with Ethernet and VGA adapters on it.  The most current Intel grapics driver is loaded as well as all other drivers available through the HP Softpaq Download Manager.  The DLP projectors support resoloutions of 1024x768 and 1280x1024.  We have confirmed they are working with Other HP notebooks such as the 8470p.

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How do you get WiDi working on this thing. I have 2 identical 9480m on my desk.   One still has factory load (Windows 7  Pro x64) on it and the WiDi works flawlessley. One has my base Windows 7 Enterprise x64 image on it.  Initially using the HP Driver Pack (v1.02A), I have upgrade both the Wireless to lateset Intel Wireless (v17.10) and and Video to the current HP Intel Driver for the model (10.18.10.3958 A) I run the WiDi installation software (4.2.29.0) and it continually tells me the hardware is not supported.  WHAT ELSE DO I NEED???? 

A:EliteBook Folio 9480m and WiDi

1) Make sure that your wireless is turned on.2) Do a search on your system from Intel Widi.3) Open the software and search for Widi enabled devices.4) Connect..

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I want to know if I can easily upgrade my laptop to Windows 10. I've searched the forums, and get either no results, or tens or hundreds of thousands of irrelevant topics.

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Is it possible to upgrade the RAM and the SSD in HP EliteBook Folio 1040 G1 (G7U14AV)?If yes, could you please advise on compatible RAM and SSD modules that may be used for that purpose.Thank you very much in advance for your time and attention!

A:HP EliteBook Folio 1040 G1 - RAM and SSD upgrade

Hi Detelin Elitebook Folio 1040 G1 ships with 4 GB soldered down memory and one memory slotmemory can be upgraded to 8 GBBelow is the memory specDR3L SDRAM (1600 MHz, 1.3v) Below SSD  drives are supported Solid State DriveSATA 6 Gb/s 128 GB* Solid StateSATA 6 Gb/s 180 GB* Solid StateSATA 6 Gb/s 180 GB* SED Solid StateSATA 6 Gb/s 256 GB* Solid StateSATA 6 Gb/s 256 GB* SED Solid State RegardsHappy2help




I am HP Employee

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I brought this laptop of my friend but asks me for power up password and administrator password to which I don't no got given this code arfter entering password wrong 3 times system disabled 76801182

A:Hp folio 13 system disabled 76801182

Hi, Enter:     69769104 Regards, DP-K

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We recently bought a couple new HP Folio 1040 G2's and we're having very random (multiple weeks can pass without one) BSOD's on all these computers. Memory was extensively tested, BIOS updated, graphics card and other drivers are also slowly being updated. The same Win 8.1 image is used on other machines and there are no issues there. These machines are malware free and have the same set of applications (AV included) as our other notebooks.
 
I even tried with http://answers.microsoft.com/en-us/windows/wiki/windows_other-system/driver-verifier-tracking-down-a-mis-behaving/f5cb4faf-556b-4b6d-95b3-c48669e4c983, for a day or two but I have yet to catch a BSOD when it's running.
 
Here's the error received (it's not always svchost.exe):

Microsoft (R) Windows Debugger Version 6.3.9600.17298 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.

Kernel Bitmap Dump File: Only kernel address space is available
************* Symbol Path validation summary **************
Response Time (ms) Location
Deferred SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols
Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 9600.17668.amd64fre.winblue_r8.150127-1500
Machine Name:
Kernel base = 0xffff... Read more

A:Stop Error on a few new HP Folio 1040 G2's

I see fltmgr.sys and ntfs.sys + "pfn" (Page Frame Number - page file) in the stack text, which may indicate some type of issue with the hard drive.
 
However, you are telling us that BSODs are occurring on multiple systems, so HDD problems seem unlikely since multiple systems are involved.
 
If 3rd party software related, Driver Verifier may help.  Run it and see if any 3rd party drivers are flagged -
 
http://www.sysnative.com/forums/bsod-crashes-kernel-debugging/29-driver-verifier-bsod-related-windows-10-8-1-8-7-vista.html#post87
 
Regards. . .
 
jcgriff2

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Hi Just bough this laptop plus a Samsung v-nand ssd 950 Pro M.2 (nvm express) 512GB to put in it. But the laptop does not seem to see the new SSD. Is there anything I need to change in the bios to make it visable or is it not compatible?  I was advised that it was as these laptops are very flexible.

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My HP FOLIO 1040 G1 doesn't start up.When I press power button : just power,wifi and Physical Sound Mute Button flashing in continue.Need your support please.

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I have a HP Dock Connector to Ethernet and VGA Adapter (http://store.hp.com/UKStore/Merch/Product.aspx?id=G7U78AA&opt=&sel=ACC)  that I use to connect my laptop to an external monitor (HP ProDisply P221) and the wired network. I now want to connect a second monitor (another ProDisplay P221) to my laptop. What are my options? I don't want to buy a full docking station. I read somewhere that a VGA splitter cable would not be useful as it simply duplicates the same display as one sees on the first monitor. I have an HDMI port available on my laptop. Can I use this port with an HDMI to VGA cable and connect the HDMI-to-VGA output to the second monitor? Will this give me a continuous (and NOT a duplicate display)?Thank you for your help.

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Is there anything to do to reduce some noise from the fan.I already check the fan gate.I only use laptop for using ms office and watching video clip. 











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A:I've used folio 13-1007tu. Its fan noise is a little loud!!!...

I would recommend you to update the latest BIOS for your notebook from the support and driver download page on hp.com, and also go through the following document which will help you reduce the FAN noise. http://support.hp.com/us-en/document/c01007591 Hope this helps!

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Hi,

I have a 2 month old HP EliteBook Folio 9470m laptop. The mouse pad used to work, but it no longer does. I went into Control Panel, Mouse, and Device Settings and everything is enabled correctly. Any help is greatly appreciated.

Thanks

A:Mouse pad on HP EliteBook Folio 9470 not working

I apologize, I meant Touch Pad, not Mouse Pad

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Help, I restored to factory default and windows is now gone.  How to i get it to reload windows using a usb?  i cant figure it out.  

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I have a very noisy fan and was advised to update the Bios.After giving all the info etc the only operating system options that came up are Windows 7 and 8. But I haveWindows 10. How can I update Bios on Windows 10 please? 

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hellothe bios of my folio 1040 g1 is corrupted and the system can't bootso i want a full bios image for reprogming  the bios shipthank you

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I'm hoping that someone here can help. I've tried everything I can think of and searched the Internet all day trying various solutions.

I just received an HP Folio 13- 2000 laptop. This laptop has NO CD/DVD ROM drive. It has 2 USB ports, 1 2.0 and 1 3.0.

So, while it currently has an OS, I need to reformat it with a clean install of Win 7 x64 Pro for actual use. I have tried several different ISOs of Win 7 x64 Pro SP1, and all have failed to install. After clicking Install Now, I get the dreaded:

A required CD/DVD drive device driver is missing. If you have a driver floppy disk, CD, DVD, or USB flash drive, please insert it now.

A few more things:
There is no CD/DVD drive on this laptop, it's a small form factor EliteBook. It's not missing or damaged, there isn't even a space for one.
I have read that Win 7 has no native USB 3.0 support, and this is the actual cause of the error.

What I have done:
Downloaded the fresh clean ISO files from Digital River for Win 7 x64 Pro
Created bootable USB drives and placed the image on them (both using the command prompt to clean, partition, format and make active as well as PowerISOs automated bootable USB drive function)
I have booted into the current Win 7 install and used Drivermax to rip all the drivers on the system (including the functioning USB 3.0 driver) and placed them on a separate USB drive.
Swapped out between the 2 USB ports, the 3.0 on the left and the 2.0 on the right. After I get the error message ab... Read more

A:Clean Install of Win 7 Pro fails in HP Folio 13- 2000

According to the Maintenance & Service Guide, you can restore it to Factory state from the built-in Recovery Partition:






Quote:
To restore the computer from the recovery partition, follow these steps:
1. Access HP Recovery Manager in either of the following ways:
● Select Start > All Programs > Security and Protection > HP Recovery Manager > HP
Recovery Manager.
– or –
● Turn on or restart the computer, and then press esc while the “Press the ESC key for
Startup Menu” message is displayed at the bottom of the screen. Then, press f11 while the
“F11 (System Recovery)” message is displayed on the screen.
2. Click System Recovery in the HP Recovery Manager window.
3. Follow the on-screen instructions.


Edit: Also, see here: Can't install Windows 7 after reformatting SSD

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Hi,  I have had my Folio for a while now, a few months back the left shift key stopped working. Did not pay attention to it. Now both are not working. They press and release just fine, just that it does not register anything. Is there any thing I can do to fix this. Thanks

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Is there anywhere to get a recovery image of the originally installed Ubuntu?  I did a fresh install of 16.04, and the touchpad no longer works correctly, and I installed the "normal" 14.04 and it doesn't work there either, so I'm guessing this had some addon drivers that aren't part of the normal Ubuntu.  The download section for the 1020 G1 doesn't even LIST Ubuntu as an OS option. Alternately, assuming the addons were in a ppa, if there was somewhere I could download those drivers alone for 14.04?

A:Any way to get Folio 1020 G1 Ubuntu recovery image?

@TLMiller? I did find a datasheet that does indicate the Ubuntu Operating System. A datasheet is not a contract, nor does it indicate how the product is ultimately sold. Nonetheless, if you purchased the product from HP, then HP may be able to help you restore what you had on the computer when you received it. You need to contact HP Business Support and talk to an HP representative. Excerpted:Datasheet | HP EliteBook Folio 1020 G1 Notebook PC HP EliteBook Folio 1020 G1 Notebook PC Specifications TableAvailable Operating SystemWindows 10 Pro 641Windows 10 Home 641Windows 8.1 Pro 641Windows 8.1 641Windows 7 Professional 64 (available through downgrade rights from Windows 10 Pro)2Windows 7 Professional 32 (available through downgrade rights from Windows 10 Pro)2Windows 7 Professional 64 (available through downgrade rights form Windows 8.1 Pro)24Windows 7 Professional 32 (available through downgrade rights form Windows 8.1 Pro)24Windows 7 Professional 641Windows 7 Professional 321FreeDOS 2.0Ubuntu Linux 3 Technical Specifications Footnotes:3 Not available with touch  Assuming the notebook is still covered under warranty: Open HP Customer Support - Laptops >Enter your precise Model / Product name in the space provided and Click Search iconORSelect 1 > Narrow your Selection >> Click on the icon for your notebook type / seriesWhen your computer?s page opens > Click last tab (on the right): Get Help from HP >&nbs... Read more

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I have just made a set of HP Recovery discs for my new HP Folio 13 installed with W7-64 bit. I used Nashua DVD+Rs. Before doing anything further with the computer I thought it would be a good idea to test the discs. I changed the boot order in the BIOS placing the (USB) DVD drive ahead of the SSD. It seemed to be working until, "You are not able to restore this system with the media" appeared. Nothing else, only this line. The notebook is brand new and has only Lightroom 2.7 installed. No changes have been made. I have noticed on the forums a number of people have experienced similar problems, but there don't seem to be any resolutions. Is it possible that the disc type is not supported, even though the software allowed the discs to be made? Is there anybody out there who knows what is happening her?       graham 

A:HP Recovery discs for Windows 7 HP Folio 13-2000.

I don't work for HP, but will forward this post to someone who does. All I can suggest right now is call HP and request a Recovery disc set for your specific model, ask them to waive the fee since yours do not work. 1-800-HPInvent or  You can order recovery media here http://support.hp.com/us-en/document/c00810334 

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Is it possible to install an IPS 1920x1080 display into HP EliteBook Folio 1040 G1 (G7U14AV)? If yes, could you please advise on compatible screens that may be used for that purpose?   Thank you!

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I am looking for a device to be able to connect my Elitebook with two monitors 1) external HP monitor (ProDisplay P221) and 2) HP Compaq LA2405x. I notice the Elitebook does not have a port for connecting external ethernet cable as well. What would be my best option to 1) connect with two monitors 2) LAN and 3) keyboard, mouse, usb sticks etc?I found the HP dock  connector suitable but appears very basic (connects only vga and ethernet). Docking stations such as this and this appear to do the job but I could not find Folio 1040 G3 in the list of compatiable products. Would you be able to point me to the correct product that is compatiable with Folio 1040 G3? Thanks in advance.

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I do not have the BIOS password for my second hand Folio 13-2000 laptop. When trying, I am getting System Disable 58901368. How to solve this?










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A:Folio 13-2000 bios password reset

Steps to be followed:1. Use the unlock code posted above to enter the BIOS2. Disable all passwords that are enabled3. If asked for current password - type the unlock code4. For new password, just press ENTER key5. Repeat the same for verify password column.6. Then leave the BIOS by saving & exit option to save the changes.Troubleshooting:Incase if the Password doesn?t work please try a Hard Reset as follows.1. Shut down the notebook2. Unplug the AC Adapter and then remove the battery3a Hold down the Power button for 30 seconds4. Plug in the Power/AC Adapter (Leave the battery out for the moment) & Start the Notebook5. If you now see a password box, Please type the same Password I shared before and press enterHope this helps, for any further queries reply to the post and feel free to join us again**Click the 'White Thumbs Up Button' on left to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.Thank You,K N R KAlthough I am an HP employee, I am speaking for myself and not for HP

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hi,i have folio 1040 G2 ( f6r39av ) and i want to know do i have nfc & sim card in my model or its dummy slot  best regards.

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Hello, I got problem with my Drive Encryption software. I am using latest version of Client Security & latest HP Drive Encryption with pre-boot authorisation. Evertyhing works normally drive is encrypted & authorisation is valid on start up. Problem is that HP Drive Encryption is not visible at all in HP Client Security in the panel, so not possible to switch it off. So in fact I cannot perform any upgrade to newest Windows, as before ugrade Drive Encryption should be switched off- I have no access to do it. Also if I want to unistall HP DE from Control Panel, installator is asking to switch firstly encryption off, but it is not doable.. Running HP DE or HP Client Security installation in repair mode doesn't solve problem. Any hint? Can I somehow access HP Drive Encryption panel directly? I am not finding any execulatable in its directory...

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I just lost my adapter and power cord for my Folio 13t-1000.    Tried to order from HP parts but neither original 613149-001 nor replacement 693715-001 is available.   Have tried Amazon for 3rd party but reviews look sketchy.    Any insight on what will work and where to order it is appreciated.   I'm desperate.   

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As said in the title I  bought a new EliteBook Folio G1 and it can be chargeed onlyt hrough one port. If I connect power adaptor to one port it cahrges and there's no reaction if I connect it to another port. Is it an expected behaviour or do I need to do something? I have no other usb-c adapters to test if other port is responsive to anything.

A:EliteBook Folio G1 can be chargeed onlythrough one port

Hi, It has only 1 charging port isn't it ? Regards.

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My mousepad on my HP Elitebook Folio 1040 has stopped working. An external mouse works fine. System indicates that my mouse drives are working fine. Suggestions?

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Hello, the EliteBook Folio G1 (2016) allows the choice between MS Precision and GlidePoint. The problem described below occurs on both driver versions. (Please also note that I have configured *all* settings (on all 3 locations where mouse settings can be configured), and I did so in a way that rules out that the problem is a result of misconfiguration. Bios, Windows and Touchpad drivers are up-to-date.) Problem: When I try to move the cursor just a little bit (which is a very frequent action in everyday computer usage in general (e.g. cursor positiong, checkboxes), and with certain applications (imaging) in particular), there is no response until I have moved my finger over the touchoad a few millimeters (!). This is very annoyng -- it is impossible to do precise operations. In particular, no such issues exist on my other notebooks. I guess it's some kind of protection so no movements are done when accidental touching the touchpad. However, unlike the "prevent-movement after typing"- option, there is no user-visible setting that would allow the user to disable this annoyance. I am actually considering sending the computer back. It is ironic because this is anything but "Precision". (All the other features and behavior of the touchpad are quite good, btw).  Request: Please forward this problem to your developlemt/software team so they can check whether this can be changed, and then please provide new drivers/etc. They should check wheth... Read more

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Answer Match 39.9%

Hi! I recently bought a new laptop, i'm very happy with it and it works fine! Although, now i need to access the BIOS Password, something that the previously owner dont recall setting ( A School ) Does anyone know any way to reset/recover the BIOS password to this model, without buying a new motherboard/BIOS Chip or ''Contact HP Support, because they probably need a proof that it's not stolen?I didnt get any receipt from the School that they've bought it, Anyone got any ideas?

A:HP EliteBook Folio 1040 G1 BIOS PASSWORD FORGOTTEN

Hello @OskarB98? Welcome to the HP Support forum. I am afraid that there is no other options other than HP Support for business. Most business class notebooks (including yours Elitebook and Probook) have better security. You will have to contact HP Support for assistance on removing the password. Here is how >> http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html>> http://www8.hp.com/us/en/contact-hp/business-support.html HP Business support should be able to send you a customised SMC.bin file and instructions which you can use  to reset the password. I am sure they do not need any kind of proof - just be somewhat pushy. In order to generate this BIN file they will need your serial number, product number, UUID, etc... found in the startup menu (F1) .  Hope this helps. Let me know if you face any issues.

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Answer Match 39.9%

Dear community, I recently bought a brand new HP EliteBook Folio 1020 because it's officially given as supported by Ubuntu OS. So after installing this system, I discovered that the Alps Forcepad is not fully supported by Linux. Basically, the mouse and click is working, but MultiTouch features are not working at all. I mean that my old EliteBook 8460p supported the two finger scrolling perfectly with the Synqptics drivers, but unfortunately, this is not the case for this new computer. After some research, the problem comes from the psmouse module, the touchpad is detected as a generic PS2 mouse. some Google research give me some third party project to give better support for Alps device like https://github.com/he1per/psmouse-dkms-alpsv7, and while the modules seems to be compiled corrected and then finally detected as a Alps device, the multitouch feature still not working. Is there any patch for psmouse that can be provided in order to support the muti touch feature, at last the two fingers scrolling, this is the minimum for having a decent usage of the applications. Thank for your help and best regards Obitwo.

A:MultiTouch issue with Ubuntu and EliteBook Folio 1020

That git project you're trying to build is for an old Linux Kernel (3.13). Firstly it will not build with any recent kernels becuase the source functions/logic have changed too much.In Linux 3.18 support for Forcepad was added in the drivers/input/mouse/synaptics.c file. But this supports the HP 1040 Forcepad. The HP 1020 uses another (perhaps newer) model of Forcepad. I too am desperately looking for a solution..

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Answer Match 39.9%

For some reason when I press F1 or F2 (keys with little phones on them) they do nothing. There is a little light next to it - it does not come one. all the other f keys work (mute, brightness, etc). F1 and F2 appear dead. I heard this is how one starts a phone call...if that is true, how do you set it up so the keys work. I have already sent my computer back to the factory (after having it for 3 week) and was told everything is good. Not the case really as I had issues with the mute button. BIOS is 1.09, hot key driver has been updated 4 times...I am at a loss.

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Answer Match 39.9%

I have always had trouble getting this laptop to recognize what I plug into the USB ports, but usually could get it pick up what I plug in if I tried the different ports several times. At the moment, I'm trying to get the computer to recognize a GoPro 4 Silver when I plug it in. I can get the device to charge, but the computer doesn't seem to recognize it. I troubleshooted on the GoPro side, and all is in order there. I updated the BIOS last week, and today updated everything that said "USB" in the list of driver updates.  Running out of ideas - please help! Thanks so much!-Ann  

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Answer Match 39.9%

For no apparent reason, my new Folio 1040 G will not boot after I login to the WinMagic security screen.  I can access the BIOS panels and have run the long diagnostics. No errors are reported. After I enter the password or finger scan, I get a black screen with only a blinking cursor in the upper left, then nothing happens. At that point. the machine does respond to cntrl-alt-del by restarting the boot cycle. I did not create a spare key and I not want to loose the data on this drive. HP support says the only thing they can do is tell me how to wipe the drive and re-install Windows. I'm guessing this SDD has a corrupted boot record but the data on the rest of the drive is okay.  My questions are: 1) Is there any way to boot the system off the recovery partition and recover the data? 2) If I remove the drive and put it into a caddy, how could I use the password to access the data on it? 3) Is there any other work around to boot off of this SDD or make it readable by another computer? Thanks in advance ... 

A:Black screen with only a blinking cursor folio 1040 G

Hi,You could unscrew the m2 SSD 2280 and put in this - http://www.amazon.com/MyDigitalSSD-Bullet-SuperSpeed-Adapter-Enclosure/dp/B00LPH4OJK , connect it to another laptop via USB port and copy whole data using Windows Explorer. No password is needed.Manual: http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/manualsResults/?sp4ts.oid=540538...Then you can screw it back, power on, immediately tap f11 and use Recovery environment to factory reset the laptop.http://support.hp.com/us-en/document/c01867418If recovery partition is also corrupted, use Recovery Media (DVD/USB) to factory reset.RegardsVisruth

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Answer Match 39.9%

Hello!Function keys fn+F4 (display scrren 1 or 2/ both screens...)/F5/F6 (light) doesn't work. However fn+F1/F3/F8/F9 (sleep and sound) work.Rewrited Chipset and Input devices drivers. Doesn't work anyway. Please help.

A:Function Keys Fn+F4/F5/F6 EliteBook Folio 1040 G3 doesn't wo...

Fixed

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Answer Match 39.9%

Hello Everyone, We have a Folio 1040 G1 running Windows 7 (64-Bit) and the mouse pad has stopped working in windows. If I boot into the BIOS then the mouse pad works there. So I've uninstalled and re-installed the Synaptics software/drivers (sp75235.exe)   and still no luck. Does the synaptics rely on other Windows 7 components that I may have to repair/reinstall? Thanks in advance.

A:EliteBook Folio 1040 G1 - Mouse Pad not working in Windows 7...

Although if could be a h/w issue, you mention the touchpad works within the BIOS to point around the menus. I would encourage you to run HP SDM (www.hp.com/go/sdm) and update all hardware drivers and BIOS (BIOS needs to be done by itself). That should help with your issue.  Do not install any other software suggested by SDM unless you know you use that particular tool

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Answer Match 39.9%

I have always had trouble getting this laptop to recognize what I plug into the USB ports, but usually could get it pick up what I plug in if I tried the different ports several times. At the moment, I'm trying to get the computer to recognize a GoPro 4 Silver when I plug it in. I can get the device to charge, but the computer doesn't seem to recognize it. I troubleshooted on the GoPro side, and all is in order there. I updated the BIOS last week, and today updated everything that said "USB" in the list of driver updates.  Running out of ideas - please help! Thanks so much!-Ann  

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Answer Match 39.48%

Hello all:
Here is a good one. I have an HP Elitebook Folio 9470m Ultrabook downgraded to windows 7 Pro. from 8 pro. Sound worked great when first set up. Sales person went overseas with it and sound stopped working. Headphone jack looks and feels ok, not loose, snaps in at right places. Icon on desktop shows speaker with red x. Hover shows No speakers or audio device plugged in.

Uninstalled audio drivers from device manager and rebooted. (did not remove drivers at this run). no change.

Downloading windows 7 drivers from HP for this device using serial number listed under battery results in setup program for audio saying "The hardware detected is not supported by this IDT Software package"

Downloading Windows Vista and Windows 8 drivers from HP.com has same results.

Uninstalling drivers for audio AND deleting drivers then rebooting. Same results.

Motherboard issue?

Restore point to earliest saved point has same results.

SFC Scannow shows no issues.

I will be setting up a usb with Linux mint to test hardware this afternoon.

A:HP Folio 9470 Windows 7 says No Audio Device plugged in, No Sound

Well after much research and calls to both Reseller and HP it has been determined that it is an unknown issue.
Will be sending it back for warranty.
C'est la vie

3 more replies
Answer Match 39.48%

Hey there I was just about to install a Folio 1040 with our SW distribution tool. As it was booting already, I pushed the Power button for 10 seconds to shut it down.Now, the small Power LED next to the power plug is blinking white and amber constantly and I cannot turn the Folio on again. I tried pushing the power button shortly, for longer (10-15 seconds), tried pushing the space bar... Any magic key combination, so I can make it work again?

A:Folio 1040 Power LED blinking white-amber cannot turn on any...

Hi had exactly the same issue. The computer came back to life after plugging in the power suply and pressing the power button + Esc. This solution was found by trial and error. I could not find anything in the HP Folio 1040 documentation. Cheers,Carlos

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Answer Match 39.48%

Good day, Replaced the DC jack adapter on the laptop.  Computer won't power on.  DC light is white and flashes amber (organge) constently.   I get the same result with the AC adapter and battery in, AC adapter alone and battery alone. Tryed many thingsHard resetBios different batteryDifferent adapterDocking statioThank you for your help,M

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Answer Match 39.48%

Hello, on the German HP website, it's possible to order the new Folio 1020 with Skylake processor.  My question: I'm currently in Germany so I am thinking of ordering it, but I would like to know if HP will provide additional models: Currently, only these models are on offer:- 4k touch with 6y75- FHD antiglare with 6y54 I.e, there is NO 4k antiglare, and there is also NO antiglare with 6y75. I prefer 6y75 with antiglare, and if possible 4k antiglare.  I would like to know if HP plan to release a 4k antiglare version, and also if there will be 6y75 models with antiglare (be it FHD or 4k). Should you not know of any such plans, I would like to ask you to forward to the developers of this model that there surely is a demand for m7 antiglare models, and presumably also a 4k version. Thank you!   

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Answer Match 38.64%

My Elitebook Folio 1040 G2 is failing to start up.  Currently the AC adaptor is plugged in but the Power Button and Caps Lock leds are flashing white and the Battery LED is flashing orange. The battery is totally drained and the laptop will not start. Immediately prior to this problem I was running a scan on the laptop which was taking several hours and I noticed that the battery was not charging even though the AC adaptor was plugged in.  The battery level was 4% for a couple of hours and then the laptop turned off (I assume because the battery was drained). Based upon previous instances of this problem reported  on the forum I have tried the following removing the  AC supply and holding the power button and mute button for> 30secs removing the  AC supply and holding the power button and esc button for> 30secs removing the  AC supply and holding the power button and wireless button for> 30secs removing the AC supply and disconnecting the internal battery and holding  power button and mutebutton for> 3osecsremoving the two screws from the middle back of the computer base and then hard restarting In each case the flashing lights and failure to start remain.  I  am assuming the ac adaptor is alright as the flashing lights only occur when this is plugged into the laptop. Doesanybody have any ideas as to how this can be resolved? Regards          Rap... Read more

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Answer Match 35.28%

Although I am connected to our wireless network on the Folio 13, there is no internet connection. I can, however, connect to the internet via Wifi on two other household laptops, both of them HP, so I believe the problem is with the Folio itself. I can also connect to other computers on the network on the Folio, but something is preventing it from getting on the internet. I can only get the internet via hardwired ethernet connection on the Folio. I have tried the following fixes, multiple times, without success: -Run the Windows troubleshooter for Internet/Network. It says the connection between your access point, router, or cable modem and the internet is broken. (But not on other wifi computers here--works fine.)-Reboot/Reset the modem.-Disable/Renable the wifi adapter (Intel Centrino Wireless N 1030)-Update wifi adapter driver (it says driver is up to date)-Uninstall/reinstall wifi adapter-Remove Wifi Network from list of available networks; reboot, add this network back in-Roll back all Windows updates from the past month-Searched self-help forums for a possible solution And yes, the wifi keyboard light is blue, not orange. Can someone help please?

A:No internet connection on Folio 13 laptop via Wifi but Wifi ...

Hi A visual reference point... From your description the fault is either with an app or hardware issue.  But if you follow the paths you may actually find the correct resolution. AAND I doubt I can can come up with anything new, but confirmation of the settings from your description, may help me to. So as an administrator, in a Command Prompt window (or copy and paste the whole netfixer.bat) short version... C:\WINDOWS\system32>getmacPhysical Address    Transport Name=================== ============================================48-E2-44-54-66-27   \Device\Tcpip_{F5FF31F1-C343-42B0-B6A9-BD17E49ED64C}B0-5A-DA-DE-84-28   Media disconnected48-E2-44-54-66-28   Media disconnected 1x Wi-FI, 1 x B/Tooth & 1 x Ethernet ----------------------------------------C:\WINDOWS\system32>netsh wlan show interfacesThere is 1 interface on the system:    Name                   : WiFi 2    Description            : Realtek RTL8723BE 802.11 bgn Wi-Fi Adapter    GUID                   : f5ff31f1-c343-42b0-b6a9-bd17e49ed64c    Physical address       : 48:e2:44:54:66:27  &... Read more

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Answer Match 34.02%

---------------
Display Devices
---------------
Card name: NVIDIA GeForce 8600M GT
Manufacturer: NVIDIA
Chip type: GeForce 8600M GT
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0407&SUBSYS_15151043&REV_A1
Display Memory: 2028 MB
Dedicated Memory: 237 MB
Shared Memory: 1791 MB
Current Mode: 1920 x 1200 (32 bit) (62Hz)

------------------
System Information
------------------
Time of this report: 4/22/2008, 14:37:30
Machine name: NICK-PC
Operating System: Windows Vista™ Ultimate (6.0, Build 6001) Service Pack 1 (6001.longhorn_rtm.080118-1840)
Language: English (Regional Setting: English)
System Manufacturer: ASUSTeK Computer Inc.
System Model: G2S
BIOS: Default System BIOS
Processor: Intel(R) Core(TM)2 Duo CPU T7700 @ 2.40GHz (2 CPUs), ~2.4GHz
Memory: 4094MB RAM
Page File: 1506MB used, 6857MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 10
DX Setup Parameters: Not found
DxDiag Version: 6.00.6001.18000 64bit Unicode

A person in my thread here: http://forums.worldofwarcraft.com/thread.html?topicId=5784544444&postId=59801079620&sid=1#24

said:

That doesn't look right , my 8800GTS 512 displays

Memory:512 MB
Dedicated Memory: 512 MB
Shared Memory: 512 MB
Could you have bad videocard memory? Or maybe reinstal direct X? Click to expand...

So I'm not sure where to start and I'm hoping someone here can point me into the right direction as to what it is I need to do to fix this problem I've been having wit... Read more

A:Display Memory,Dedicated Memory,Shared Memory not consistant

6 more replies