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update KB3200970 lukt niet, wat moet ik nu doen?

Q: update KB3200970 lukt niet, wat moet ik nu doen?

De computer met Windows 10 wil elke updaten , dit lukt op de een of andere manier niet. Wat moet ik nu doen, de computer kan ik alleen nog maar uitschakelen. En na herstart lukt de volgende zelfde update weer niet.

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Answer Match 69.72%

I had Cumulative Update KB3200970 for version 1607 install the other day and I have since not been able to receive any emails via Outlook. I was able to prior to this update, so I uninstalled it and reinstalled it and Outlook seemed to be working. No other settings have been changed so this should not have happened.

Today, I shut down my system to move it and after booting it back up, Outlook isn't working again.

Has anyone else experienced this and, if you did, how did you resolve it.

Thanks in advance.


A:Outlook won't receive emails after Cumulative Update KB3200970

Who is your Email/Internet Service Provider? Is it web based (ie) GMail, Yahoo mail, etc or is it by your ISP?
In Google Search type your providers name with setup Email account in Outlook for whatever version. Go to File/Account settings/Change,. Make sure the settings are the same as listed on the web page as in your account.

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Answer Match 69.72%

After repeated problems with the update failing I did a clean install and installed kb3200970 manually from the windows catalogue and it shows as an installed update. Windows automatic updates wants to download and install it again. Is this really necessary? Any way to make it stop???

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Answer Match 57.54%

My offline files seems to work offline all the time, even when it shows me being online. I sync most of my business files to my laptop for working at home at night.

When I edit a file from my Win 7 (pro, 64-bit) laptop, then go to edit it again, I get the version I had changed, but no one else does. This is causing huge difficulty, because my employees will start working in a sales forecast spreadsheet after I reconnect to the network and supposedly sync, but they don't get the latest version. Even doing a manual sync seems to make no difference.

It seems that if someone else edits something on the network share, it does update to my laptop, but when I update something, it doesn't transfer so that everyone else can use it?

Where should we begin looking?

A:Offline files doen't update files changed locally

It may help if you enable transparent caching which can be enabled through Group Policy. I'm not sure this is the same problem but it seems to apply to your problem.

Windows 7 introduces a new feature for Offline Files & Folders called “Transparent Caching”. With transparent caching, the first time a user opens a file in a shared folder, Windows 7 reads the file from the server and then stores it in a cache on the computer’s hard disk drive.

The second and subsequent times a user reads the same file, Windows 7 retrieves the cached file from disk instead of reading it from the server. To provide data integrity, Windows 7 always contacts the server to ensure the cached copy is up-to-date.

The cache is never accessed if the server is unavailable and updates to the file are always written directly to the server. Transparent Caching is not enabled by default and can be enabled through Group Policy at Computer configuration | Administrative Templates | Network | Offline Files | Enable Transparent Caching.

2 more replies
Answer Match 49.56%

Krijg de volgende melding bij het opstarten van MKV2VOB.exe.
Herinstallatie etc. gedaan.
Windows 7 is helemaal up-to-date.
Krijg de volgende melding...
Gebeurtenisnaam van probleem: APPCRASH
Naam van de toepassing: tsmuxer.exe
Versie van toepassing:
Tijdstempel van toepassing: 48dca20a
Naam van foutmodule: ntdll.dll
Versie van foutmodule: 6.1.7601.17725
Tijdstempel van foutmodule: 4ec49b8f
Uitzonderingscode: c0000005
Uitzonderingsmarge: 00034366
Versie van besturingssysteem: 6.1.7601.
Landinstelling-id: 1043
Aanvullende informatie 1: 0a9e
Aanvullende informatie 2: 0a9e372d3b4ad19135b953a78882e789
Aanvullende informatie 3: 0a9e
Aanvullende informatie 4: 0a9e372d3b4ad19135b953a78882e789
Lees de onlineprivacyverklaring:
Windows 7 Privacyverklaring - Microsoft Windows
Als de onlineprivacyverklaring niet beschikbaar is, lees dan onze offlineprivacyverklaring:


A:Appcrash: TSMuxer werkt niet meer

Gebruik google vertalen en te vertalen naar het Engels bedanken Get the following message when starting MKV2VOB.exe.
Reinstallation etc. done.
Windows 7 is completely up-to-date.
Get the following message ...
Problem signature:
Problem Event Name: APPCRASH
Application Name: tsmuxer.exe
Application Version:
Application Timestamp: 48dca20a
Fault Module Name: ntdll.dll
Fault Module Version: 6.1.7601.17725
Fault Module Timestamp: 4ec49b8f
Exception Code: c0000005
Exception Offset: 00034366
OS Version: 6.1.7601.
Locale ID: 1043
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Read the online privacy statement:

7 more replies
Answer Match 49.56%

hallo ik kan sinds weken niet meer aanmelden op mijn windows live messenger
krijg de foutcode 85aeooob
contactpersonlijst is nu niet beschikbaar,probeer het later nog eens
u heeft momentueel geen verbinding met de net,server van windows live messenger.
de fout is niet pc gebonden maar ligt bij microsoft
en steeds meer mensen krijgen de foutcode.
maar microsoft komt nog steeds niet met een oplossing die werkt.
wie kan helpen willy

A:kan niet aanmelden in windows live messenger

Dutch to English translation
Hi I can not log weeks since my windows live messenger
get the error code 85aeooob
contact person list is unavailable, please try again later
you momentueel not connect to the network, server windows live messenger.
the error is not PC but is tied to Microsoft
and more and more people are getting the error code.
but microsoft is still not a solution that works.
Who can help willy

1 more replies
Answer Match 49.56%

Both the Ralink lan card driver and the Realtek family controller driver have't updated to Win 10. So the PC is unusable. Have tried looking for drivers on the internet. Found a Ralink driver, but it is CAB format so I don't know what to do with it.Found a Realtek driver fpr Win 10 on the maker's webpage, but although it has updated the driver, it still won' t work.  Please some one help.

A:I have updated my Aspire Z3770 to Windows 10. Niet...

try downloadind slimdrivers of net its free and it works ive had the same problem in the past and im telling u it works

1 more replies
Answer Match 49.56%

Both the Ralink lan card driver and the Realtek family controller driver have't updated to Win 10. So the PC is unusable. Have tried looking for drivers on the internet. Found a Ralink driver, but it is CAB format so I don't know what to do with it.Found a Realtek driver fpr Win 10 on the maker's webpage, but although it has updated the driver, it still won' t work.  Please some one help.

A:I have updated my Aspire Z3770 to Windows 10. Niet...

try downloadind slimdrivers of net its free and it works ive had the same problem in the past and im telling u it works

1 more replies
Answer Match 49.14%

I have 2 hardrives installed, no problem (drives c,d) and an msi dvd burner(drive e) plus a dvd drive (drive f). I'm running windows xp pro but when i check in my computer i have an extra drive, G as a cd drive.

I checked the disk management screen and thats telling me i only have drives c to f, so how did i get this extra drive that does not exist, and more importantly how do i get rid of it. I've tried just about everything. Any help would be gratefully accepted

A:Cd rom that doen't exist

What do the properties of the "g" drive say?
Mybe you have two partitions on one of the hard drives? Or maybe a virtual HD/CD?

3 more replies
Answer Match 49.14%

De notebook van mijn zoon ,450 G2, start niet meer op en hij krijgt berichten met bootmanager niet gevonden.Bij de eerste aanmelding bleek er geen contact te zijn met de hard drive.Daarna de recovery aangezet maar deze gaf na . minuten een foutmelding  Tweede keer gebrobeert en toen na drie kwartier melding dat  er geen contact? gemaakt kon worden.Toen een derde keer geprobeert maar kunnen de recovery niet meer vinden.Kortom Hulp gevraagd

A:notebook start niet op met meldingen van bootmanager en hard...

You will have to change the information in your thread to English. This is the HP Global English language support forum.  

9 more replies
Answer Match 48.72%

I have looked over all the other post about microphones not working but nothing seems to be working for me! I am running windows 98, and the only changes that i have made since the last time it was working was i added a new ram card, but i cant see that as being the problem. I have went it and done the audio test on paltalk, and i can hear, but i can not talk. So I went into the master sound panel>options>properties> and yes my microphone is checked. Also the microphone is unmuted and under the advanced tab, mic boost is checked. However, the only problem I can see for myself, (now granted I really suck at this computer stuff, lol) is that when i go into the control panel>multimedia>audio tab under playback its is rip tide playback and under recording it is rip tide redord, now in my troubleshooting guide its says im supposed to click microphone there but i do not see it? Not sure what exactly this means, for all I know its fine, but thats the only thing I can see. I have rebooted my compter, reopened my tower and made sure i didnt accidently loosen anything and all seems well. Oh also, on the control panel>multimedia>devices tab> it doesnt have any microphone listed? Not sure if its supposed to, Im just trying to give any info that might help someone better understand the problem so maybe to help me fix it. I would sooooo appreciate any suggestions. Thanks Veronica

A:My Microphone Doen't Work!!

Hi crzyronnie, welcome to TSG.

You WANT the microphone muted......but make sure nothing else is.......

1 more replies
Answer Match 48.72%

I have been using very frequently through execute, the chance "netstat". I have just tried and I got, with either character, just the identical menu meaning, not any information. Please, be so kind to give an idea to fix it. Many thanks andgreetings

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Answer Match 48.3%

Ik heb een HP Pavilion x360 - 13-s010nd. Wanneer de laptop aan het netstroom zit wordt er aangegeven: aan netstroom, batterij wordt niet opgeladen. Sluit ik de laptop af, dan laat de batterij wel op.  Ik heb manieren gezien dat de batterij er uit moest worden gehaald om zodoende te controleren of er iets mis is. Volgens mij kan ik mijn batterij er niet zelfstandig uithalen.  Tevens heb ik het geprobeerd via BIOS, om het te vernieuwen en/of resetten. Hier wordt aangegeven dat het geen oude bestanden kan vinden (als ik het goed zeg). Dus dit is ook niet gelukt. Tot nu toe nog geen oplossing kunnen vinden.  Ondertussen heb ik de laptop een jaar.

A:Batterij laad niet op aan netstroom, wanneer laptop uitstaat...

Thank you for visiting our English HP Support Forum. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Forum.

German: HP Kundenforum
Spanish: Foro de usuarios de HP
French: Forum des utilisateurs
Portuguese: Fórum dos usuários HP
Chinese: ??????????
Korean: HP ??????
Thank you for your understanding

1 more replies
Answer Match 48.3%

Al enige tijd kreeg ik de volgende melding tijdens het opstarten:1720-SMART Hard Drive detects imminent failure (Failing Attribute: 5)Please back up the contents of the hard drive and run HDD Self Test in F10 Setup.F1=Continue F10 BIOS Setup. Geruime tijd met F1 Continue de notebook gebruikt, maar uiteindelijk de Setup in gegaan en de test gedraaid.De System Diagnostics gaf een een error: Unknown failureError: Unknown failure Uiteindelijk op de HP support SIte kwam ik op de oplossing om een update van de Bios te installeren.Bios Revision: 68CAD Ver.F0ABios Date: 11/25/2010 Na een zoekopdracht naar 68CAD kwam ik op een lijst met meerdere Service Packs.UIteindelijk vanuit WIndows 7 de Bios Update uitgevoerd (niet USB Stick) via SP48625 te downloaden en geinstalleerd.Tijdens installatie kreeg ik wel te horen/zien dat de update een verouderde versie was ten opzicht van de geinstalleerde (aanwezige) versie, datum namelijk 04/28/2010. Toch doorgegaan en geinstalleerd en daarna bleef mijn PC hangen met een zwart scherm en geen enkele hardware reacgeerd, kortom geen opstart mogelijkheden vanaf USB, DVD/CD, scherm zwart en geen HP logo oid dat te voorschijn kwam. Via een van de andere ServicePAcks, namelijk SP51149 kwam ik bij de volgende tekst bij kopje 'Fixes'.- Fixes an intermittent issue where the system stops responding (hangs) with a black screen during startup when booting to a Microsoft Windows Operating System. Dit is volgens mij het probleem.Is ... Read more

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Answer Match 48.3%

plz help me my chkdsk doen't run automatically on boot after improper shut down

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Answer Match 48.3%


My laptop Satellite X205 SLI3 (bought in USA) refuses to start. I have a blank screen ant the laptop sounds 1 long bip and 2 short bip.

What is the issue and the solution? Thank you for your help.


A:My Satellite x205 doen't start


The beep code would mean that a hardware malfunction is detected so a certain hardware part is blocking the start process.

Have you installed two memory modules? If yes test it with one module only. You can test both modules in each memory slot to check what RAM module and slot is defective or working.

That?s everything what you can do . Of course it could be caused by mainboard, CPU or something else but then you need professional help from an authorized service provider I think?

2 more replies
Answer Match 48.3%

Hi, Recently i have a noticed one issue with my Hp Envy laptop.I started playing Counter Strike, unfortunately i did't had mouse at that point so i started using trackpad.When i was moving my bot using keyboard it was moving but when i started giving directions to my bot using trackpad it didnt move in that direction. Weird! I started noticing it and tried so many time but no success.I opened notepad and started typing something and tried to use the trackpad at the same time but the trackpad di not respond but when i releases the key the track pad responds.I checked the tochpad settings and everything seems normal there.Is there any particular setting which is not allowing me to use both together or is this a hardware issue.I have played this game and tried using notepad  and touch pad in other laptops of Hp and other brands and it works in those laptops.I am not sure why this is happening.Any help will be appreciated. Regards,Akash

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Answer Match 48.3%

My computer opens fine with starting up msn messeger ,till here is fine but if i click anything from desktop then nothing opens just the revolving cursor appears(the busy cursor when we click the file to open) i waited long time but nothing changed and hanged up with it.I also tried to open thru start menu but same thing happens (no click no affect of cursor).I restart computer but same thing happens.But,the wondering thing is that when msn messenger works and opens(as it is open after i turn on computer and which is also a start up programs) so,i can open internet by clicking hotmail from msn messenger.I don't what's wrong with my computer it is happening from wednesday night ,i mean from last 3 days.I am a student,I am stucked due to my computer.Please,help me out .Please reply to the post as soon as possible.

A:files doen't open in computer

Hello Sanu, and welcome to Vista Forums.

You might see if doing a system restore at boot using a restore point dated before you had this problem may be able to fix it for you.

Hope this helps,

1 more replies
Answer Match 47.46%

yesterday i installed windows 10 (from 7). Pen worked fine, but not anymore How to solve this??? . I read about drivers (wacom, lenovo) but have no idea how to solve this problem  (& how and where to install  these drivers....), any advise?

Go to Solution.

A:x201 tablet pen doen't work after installation of ...

removed wacom driver and synaptics driver. restarted and pen works!.

1 more replies
Answer Match 47.46%

Whenever I adjust the sound settings in windows (device properties>enhancements), the settings which I set are not saved once I click apply and close the window.

Settings I wish to apply.
What I see next time I open up the Window.
This seem to be some sort of bug, any suggestions?

A:Windows doen't remember audio settings

Did you tick the Apply and then the OK after you made your selection?

7 more replies
Answer Match 47.04%

I hope someone out there can help me find a solution to this problem I have. When I go to view a website that I visited in the past, I have to wait for the images and icons to load every time I go to view it. Before this problem began I was able to view a site one day then go back to it the next and it would download instantly,(unless they made new changes). Even with this site every time I comeback to it I alway have to wait for every little icon or image to load. Unfortunately I live in a rual area and the fasted connection I can get is 28.8K. If I had high speed I don't think this bother to much. The funny thing about this is, it started happening about 3 weeks ago and when I go to view older sites the pictures and icon pop up as if nothing was wrong.
I have noticed when I right click a image and go to properties under Type, Created, and Modified it states "not available". When I view images or webpages before the problem began and check the properties all the info is there.
I restored my computer to a date well before the problem began and that didn't work. I'm running windows xp pro, and using internet explorer.
I hope this makes all make sense.
Thank you all for reading and any suggestion you greatly be appreciated.

A:PC doen't remeber previosly viewed webpages/images

See if anything in this recent thread will work:


1 more replies
Answer Match 46.62%

Hello all. I have a brand new Lenovo 100S running Windows 10  When I connect my HDMI cable I get video but no sound going to the external monitor  There is no option for my external TV under Playback options   show diaabled and disconnected devices are both checked,  Any ideas?  I reinstalled he Audio Driver... but that did not fix it  Thanks in advance

A:Lenovo 100S doen not show Sound option for HDMI ou...

After windows and driver update I have same problem. Need restart to solve. Only after standby or hibernate it success. I have idea 300

1 more replies
Answer Match 30.66%

I thought I cleaned up some malware that hit my computer last week, but it seems that there is still something on there. I would appreciate any help anyone could give.When trying to access McAfee update, an "Update Error" occurs saying, "An error occurred while updating. Please reinstall these programs: McAfee Virus Scan Plus."Also when trying to access Firefox update it says "Update server not found (check your internet connection)"When Adobe Flash plugin tries to update it says that I need to check my internet connection, and though I can access the internet, I cannot get the update to download.When in iTunes, I cannot access the iTunes store nor can I download any of my podcasts.When I try to use Internet Explorer, it says Internet explorer cannot display this page for any website I try to access, but Firefox seems to work.Malwarebytes and SpyBot scans run clean.It seems that I have something similar to what was posted about in: and have attached my hijackthis logI would appreciate any help you could provide.Thank you.

A:Can't access McAfee update, Firefox update, Flash update, iTunes store, IE, etc.

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below I will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Follow the instructions... Read more

15 more replies
Answer Match 30.24%

Hello all.
Running windows 10 pro 64 bit.
I've updated from Version 1511 to the anniversary update, 1607.
Or at least, I thought I did.
The update went well, no hiccups, no errors. Used windows update, let it downloaded and install and rebooted. Alas, system still shows OS Version 1511.
Used update again, same thing, rebooted, 1511.
Went to the windows site, downloaded the windows10upgrade9252.exe, ran it, same exact issue, rebooted, still showing version 1511.
Error logs show no issues. Disabled all external drives, turned off anti-virus, etc, repeated, rinsed, rebooted, still version 1511.
Only think I've not done is burned an ISO to DVD and updated from that.
Any clues as to what's going on?
Nelson Davis

A:windows 10 update from version 1511 to 1607 anniversary update - does not update

Can you check to see what OS version you have? Check in settings > system > OS build. It should show something like 14393.5 or 14393.10

5 more replies
Answer Match 29.4%

hello friend..

I cannot update windows 10 to anniversary update. Every time I check for update, this came out

"We couldn't connect to the update service. We'll try again later, or you can check now. If it still doesn't work, make sure you're connected to the Internet."

I am connected to internet, Mozilla firefox is ok, utorrent is ok, everything is fine except windows update.
I have try disable the firewall, turn off windows defender, disable antivirus, none of it work.
I downloaded windows10 update assistant, did not work.
I don't know what is blocking windows update form connecting to internet.

Any suggestion? or perhaps solution.

Thank You.

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Answer Match 28.56%

Search Results

I am trying to update from Windows 10 OS Build 10586.589 to the Anniversary Update but my computer freezes at 1% progress. I have tried everything I can think of including: Unplugging all extra SATA drives except my main SSD, unplugging my wireless network adapter, unplugging all USB devices (even mouse and keyboard), removing old drivers and updating outdated ones, and installing the update through a USB flash drive. It always gets to the same part and freezes until I shutdown my computer and lose no data.

You can see pictures of the frozen screen here:
Reddit thread (Took the guys advice on there): Windows 10 Anniversary Update Freeze : Windows10
Hopefully someone can give me some guidance on how to fix this as I've tried everything I can think of. Thanks!

Motherboard: Asus M5A97 R2.0
CPU: AMD FX-8320 (OC)
SSD: Samsung 840 EVO 120 GB SSD

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Answer Match 28.14%

Hi. I don't know what has happened but my pc is running strangely recently. For example, I can't install the visual c redistributable (vcredist.exe), or directx 9.0c, and some games don't work which did a while ago - now they crash to the desktop. I haven't got a restore which fixes the problem. It is all a bit strange.
I've got windows 7 64 bit on a Dell vostro - i7 860, 4g ram etc.
I've tried microsoft security essentials, all manner of spyware removers including spyware search & destroy to no avail.
What should be the next step in investigating this?
Thanks for any help!

A:can't install visual c redistributable, or directx 9.0c, can't update - security update for visual c++, system update...

Microsoft Windows 7 already has DirectX 11, so installing version 9 will always fail and is useless. It also has VC++ redistributable 2005 and 2008. The latest version which is not included on Windows 7 is VC++ 2010 redistributables which you should install (but very few games are designed in VC++ 2010 today). When games fail, they create a crash report or log. You should go through them and try to find the possible cause. What message do games show when crashing?Check Event Viewer to find the possible cause of crashing of a game.

8 more replies
Answer Match 26.88%

Hey everyone,
I'm having a few problems trying to update a few programs on my computer.
I can't update anything through my windows automatic update for some reason, everything fails. Also I cannot update my Net.Framework to 4.0 with the windows update or the standalone install. Any help would be much appreciated.

I get a error code: 80070490 from the windows update.
And the Net.Framework just says it failed due to : (0x80040154), "Class not registered "

A:Cannot update Net.Framework or update anything through windows update.

Hi Fataleclipse,

Looking at Microsofts site there are 2 solutions for this issue. Please have a look at this link and try the solutions mentioned. (1. Use Readiness Tool 2. System repair)

If the problem still persists after this, let us know.

8 more replies
Answer Match 26.04%

I am unable to update the Kernel-mode driver framework ver 1.11 for windows 7 for x64-based systems (KB2685811). I get error: 80073712

Also, I am getting BSOD/stop errors in normal mode that say anything from:

-memory_management 0x0000000001a,

- "A device driver attempting to corrupt the system has been caught. The faulty driver currently being on the kernel stack must be replaced with a working version." GDRO.sys-
address fffff88000626a8f9, base at fffff88006269000, datestamp 49b9d125

I'm not sure if they are related.

When I run in safemode I do not get the BSOD. When in normal mode I will get BSOD consistently when running Norton Full System Scan, specifically when the full system scan gets to the Windows/system32 folder.

System specs:
Processor: Intel 2500K Core Duo Unleashed
MOBO: Gigabyte GA-p67A-UD3P
RAM: I have 4x4 Corsair Vengeance, only using 1 stick of 4GB corsair vengeance currently due to troubleshooting.
HDDs:Intel 180GB SSD and Western Digital Caviar Black 1.0 TB (empty)
PSU: corsair 750 watt
Soundcard: MOBO

When I canoo

A:Unable to install Windows Update: Update Kernel-mode driver framework

I, again, apologize for double posting. I figure I should include the host of other issues I'm having. Maybe they can all be inter related.

-my DVD/RW drive, when connected to mother board in ANY SATA slot, causes the BIOS screen to freeze forever. I have disconnected the drive at this time while trouble shooting. I have tried known-good SATA cables so I know it's either the DVD/RW drive or perhaps a driver or mobo failure.

-I have run the memory diagnostic tool in windows. No issues were reported.

-I have NOT run memtest86 because I do not have a disk drive connected.

-I have had stop-errors (BSODS) such as PFN_list_corrupt, System_service_Exception, Memory_management, IRQ_not_less_or_Equal
All of these could be a result of bad RAM.

I have purchased new RAM as a means to fix my problems. It seemed to work for 2 weeks, then the stop errors returned.

9 more replies
Answer Match 26.04%

A year ago, I tried Windows 10 on my SONY Laptop, but had to uninstall it, and reinstalled Windows 7 Home Premium.
Thereafter, I was notified to install an optional update for the ATI Mobility Radeon HD 4250. Ever since then, I go through days of getting a green video window for Facebook and sometimes youtube videos (but 90% with Facebook videos).
Contacted Facebook but they are useless. Downloaded Flash player many different times, but no luck. Sometimes I can disable hardware acceleration and or check it, however, other times I can not see if hardware acceleration is enabled for HTML5 videos. I have
reinstalled the AMD ATI Mobility Radeon HD 4250 drivers several times, but the problem still comes and goes for days.
In the Action Center (under Maintenance) I keep getting a Hardware Error message. And try to download the fix but get ...
This solution could not be downloaded

Most likely causes:

Your computer was unable to download the solution at this time. Check to
make sure your computer is connected to the Internet, and then try to download
the solution again later.

Also here is a report of the Kernal problem:
Source  Windows
Summary  Video hardware error
Date  1/2/2016 1:50 PM   (many different dates appear here)
Status  Soluti... Read more

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Answer Match 26.04%

Hi all,
BleepingComputer first-time poster here. I have used your site many times as a lurker, but on this occasion I can't seem to find a solution to my problem, so am forced to bother you for direct help!The problem
Earlier tonight I was playing Elite:Dangerous on my new (one month old) Windows 8.1 desktop system, and all was well.  Belarc Advisor system profile posted here, fyi:

Operating System System Model
Windows 8.1 (x64) (build 9600)
Install Language: English (United Kingdom)
System Locale: English (United Kingdom)
Installed: 19/12/2014 18:31:25
Boot Mode: Legacy BIOS in UEFI (Secure Boot not supported) Gigabyte Technology Co., Ltd. H97M-D3H
Enclosure Type: Desktop
Processor a Main Circuit Board b
3.20 gigahertz Intel Core i5-4460
256 kilobyte primary memory cache
1024 kilobyte secondary memory cache
6144 kilobyte tertiary memory cache
64-bit ready
Multi-core (4 total)
Not hyper-threaded Board: Gigabyte Technology Co., Ltd. H97M-D3H
Bus Clock: 100 megahertz
UEFI: American Megatrends Inc. F5 10/22/2014
Drives Memory Modules c,d
999.84 Gigabytes Usable Hard Drive Capacity
712.99 Gigabytes Hard Drive Free Space
ATAPI iHAS124 E [Optical drive]
ST1000DX001-1CM162 [Hard drive] (1000.20 GB) -- drive 0, s/n Z1DD59EA, rev CC43, SMART Status: Healthy 8134 Megabytes Usable Installed Memory
Slot 'ChannelA-DIMM0' is Empty
Slot 'ChannelA-DIMM1' has 4096 MB (serial number A90BDE09)
Slot 'ChannelB-DIMM0' is Empty
Slot 'ChannelB-DIMM1' has 4096 MB (serial numb... Read more

A:All audio devices suddenly unrecognised after Windows Update/Flash Player update

I finished playing, and installed the latest Windows Updates (nine of them - I can even supply the KB numbers if helpful) and restarted.

Please post the KB numbers nex time. Seems to be a compatible issue in Windows 8.1 OS or the installed updates initially.

22 more replies
Answer Match 26.04%

Hey guys. We have an issue on our hands here with a computer. It has similar symptoms to another infected computer, but the fix that I used on that computer did not fix the issues on this computer. Here are the issues reported:

1) The microsoft update website does not work. It instantly goes to "page not found." Every other website works just fine.
2) Random url redirects to advertisement websites.
3) The avast antivirus cannot update, loses connection with server (likely an infection is blocking this update)

The following fixes have been attempted:

1) Numerous runs of malware bytes.
2) Numerous scans with avast and spybot search and destroy.
3) Logging into the recovery console and typing fixmbr.

Tell me what you see in the logs, and as always, thank you so much for your time and help. Posted here is the DDS log, the other logs are attached:

DDS (Ver_10-11-10.01) - NTFSx86
Run by DONALD KNIGHT at 16:52:35.48 on Wed 11/17/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1014.633 [GMT -6:00]

AV: avast! Antivirus *On-access scanning enabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D}
FW: Norton Internet Worm Protection *disabled* {990F9400-4CEE-43EA-A83A-D013ADD8EA6E}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svcho... Read more

A:Microsoft Update hijacked, antivirus update disabled, fixmbr does not remove problem


Please do the following:

Download ComboFix from one of the following locations:
Link 1
Link 2

VERY IMPORTANT !!! Save ComboFix.exe to your Desktop

* IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here Double click on ComboFix.exe & follow the prompts.
As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Click on Yes, to continue scanning for malware.
When finished, it sha... Read more

2 more replies
Answer Match 26.04%

Hello,first of all I am sorry for my bad English. Now about my problem. I have Dell Latitude 3350 laptop and everytime I search for drivers updates in Dell command update, Intel chipset device software update appears. I installed it, it says "succesfully installed", I restarted the laptop and then it appears again in Dell command update. Details of update: Version, A01, release date 17 Jun 2016, filename: Chipset_Driver_320CP_WN32_10.1.1.9_A01.EXE. Filesize 10 MB.And the same problem in Dell shows again and again Intel management engine components installer, version,A00. Filename: Chipset_Driver_78C1C_WN32_11.0.0.1158_A00.exe. Filesize: 98 MB.So can anybody help me to resolve install problems of these updates, please? Thank you in advance for you reply.

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Answer Match 26.04%

We couldn't install Windows 10
0xC1900101 - 0x40017
We've set you PC back to where it was right before you started installing Windows 10
The installation failed in the SECOND_BOOT phase with an error during BOOT operation
What was tried: Connected straight to ethernet, Turned off wireless and Defender A/V, Removing the D/L files, D/L fresh from ISO file, launched install file, went through approx 50% and PC rebooted - nor stuck on black screen with swirling dots for OVER 4 hours with a brief HD access every couple of seconds.
Rebooted again -- still swirling dots on black screen. Tried again, same results.
Rebooted with F8 to get original Win 10 back.
Turned on "metered connection" option for WLAN to stop this update from happening. But now I cannot get and security updates for this machine.
Please suspend this D/L until fixed. Cannot afford to have no protection!

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Answer Match 26.04%

also, other programs fail accessing micro sd cards. using Malwarebytes pro. I'm running Win7 Pro on an Asus 64 bit machine.

A:unable to update anti-malware realtime scanner, windows update fails

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.
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To help Bleeping Computer better assist you please perform the following steps:
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***************************************************If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of t... Read more

0 more replies
Answer Match 26.04%

Hi there. I'm new to this forum and it was brought to my attention via searching for help. Looks like a great source for answers Back in January a member by the name of sundavis helped out zigzag8336. I believe i have the same problem with malware. I thought i had gotten rid of my malware problems earlier but i don't think i removed it all.As soon as i tried to update i was unable to connect to the website or i was redirected to Google search engine. While reading this previous post form January i figured that who ever was going to help me needed my specifics and i couldn't base it off of someone else. I'm hoping that sundavis could help me with my similar situation or someone else from the bleeping computer team. I also have a problem with getting kicked from the internet, this will happen hours after i turn the computer on. I will open my browser and find I'm not able to connect to any site, but my network says I'm still connected PLEASE HELP.I'm going to paste the problem back from January because he describes the situation a bit better."When I try to go to, I am redirected to google.comAlso, when I use a search engine, sometimes the results redirect to other search engines, but when I type the address in manually it goes directly to the correct site. It only does this with certain search results though, not all, and always redirects to no matter if I sea... Read more

A:Windows update is unable to connect, browsers are redirected to google after trying to update. MALWARE.....

Comparing your problems to someone else's is not the right thing to doIt is highly unlikely that you have the same hardware and software setup, for startersIf you are unable to connect to the internet, try safe mode w/networkingIf that doesn't work and you have access to another computer, you can burn these applications to a CD or download to a flash driveThe process of cleaning your computer may require you to temporarily disable some security programs. If you are using SpyBot Search and Destroy, please refer to Note 2 at the bottom of this page.Please download Malwarebytes Anti-Malware and save it to your desktop.alternate download link 1alternate download link 2Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan.If an update is found, the program will automatically update itself.Press the OK button to close that box and continue.If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.On the Scanner tab:Make sure the "Perform Quick Scan" option is selected.Then click on the Scan button.If ... Read more

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Answer Match 26.04%

Here's another tricky one.
This important security update will not update. It is only 606Kb.
Microsoft says it is caused by a virus problem. I have Norton 360 installed. Norton say it is not a virus.
Microsoft say pay us $120 to fix it. I say I can't afford to pay that for something when I have no way of knowing exactly what the problem really is.
This has been going on since November 2014. All the other updates are installed immediately but not this one.

Security Update for Microsoft .NET Framework 2.0 SP2 on Windows Vista SP2 and Windows Server 2008 SP2 x86 (KB2968292)
Installation date: ‎9/‎04/‎2015 4:08 PM
Installation status: Failed
Error details: Code 800B0100
Update type: Important
A security issue has been identified in a Microsoft software product that could affect your system. You can help protect your system by installing this update from Microsoft. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article. After you install this update, you may have to restart your system.
More information:
MS14-057: Description of the security update for the .NET Framework 2.0 Service Pack 2 for Windows Vista Service Pack 2 and Windows Server 2008 Service Pack 2: October 14, 2014

Just noticed this more recent one failed to update -
Security Update for Windows Vista (KB2884256)
Installation date: ‎16/‎03/‎2015 5:43 PM
Installation status: Failed
Error details: ... Read more

A:Vista Important Update will not update. Error details: Code 800B0100

That error is not caused by a virus, it is caused by a file corruption
The readiness tool can correct the problem in many situations
What is the System Update Readiness Tool? - Windows Help

2 more replies
Answer Match 26.04%

I'm having no luck installing KB2977629 (Cumulative Security Update IE11). I repeatedly get the error 8007371B.

SURT installs with no errors. SFC /SCANNOW runs with no errors. I am uploading the requested screenshots and ZIP file.

Any help would be appreciated.

Thank you!!!!

PS- well, I WAS uploading. My screencaptures upload great, but my fails with "Server error 500".
My zip file is 9.6mb-- over the 8mb limit. What can I delete from the directory to get under the 8mb limit?

Attachment 333111
Attachment 333112

A:Update Error Code 80073712-Cumulative Security Update IE11, Win 7(64)

I've found a way to get the CBS zip uploaded. I divided it into 4 parts. All of the CBS folder's files are included. Sorry I didn't see this earlier.

Attachment 333122
Attachment 333123
Attachment 333124
Attachment 333121

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Answer Match 26.04%

Hi everybody

I get windows update error code 2 on installing Security Update for Microsoft .NET Framework 4.5, 4.5.1 and 4.5.2 on Windows 7, Vista, Server 2008, Server 2008 R2 x64 (KB2978128)
I have also some other errors installing Internet Explorer 11.

I have used "sfc /scannow" command but it didn't find any integrity violations. the CBS log is attached.

I have also used SUR and the log file can be found attached to this post.

Any help is appreciated.

A:Windows update error code 2 on installing security update .NETF 4.52

Not as bad as I thought from the file size of the CheckSUR log...

Seconds executed: 626
Found 40 errors
CSI Manifest All Zeros Total count: 40
Unavailable repair files:
winsxs\manifests\amd64_microsoft-windows-ie-lowreg_31bf3856ad364e35_10.2.9200.20916_none_0f2b73186e1... Read more

9 more replies
Answer Match 26.04%

Window 7 x64 pc with Avast virus
Notice the issue yesterday, not sure how long it might have been affecting Firefox.
Yesterday, Avast could no longer access server to update.  Went to Avast website to manually download virus file.  Said it was up to date.  After two days, I highly doubt it is still upto date.  Tried downloading a fresh copy of the software and reinstalling.  No change.
Now I just noticed Firefox also can not access anything and when I try to update it, it says it is up to date.  I have version 22.00, not the current 23.  Don't know how long it has been blocked from updating.  Didn't find anything to improve the problem in thier troubled shooting area.  Tried downloading new copy of Firefox..... and download failed.
Two days ago, I downloaded a Windows update, classified as Critical.
I do have another computer running on the same internet connection.  It appears to be fine and has to current Firefox version.
Is this a virus or a result of the Window's update?
Thanks for your help!

A:Avast and Firefox update blocked, virus or Window Update issue?

I forgot to say, Internet Explorer and other programs are working just fine.  No issues accessing anything on the internet.  The only problems,  appear to be Firefox and Avast unable to connect to server.
Hope everyone has a great weekend!

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Answer Match 26.04%

Error(s) found:
"Code 80070663 windows updater encountered an known error" when I
tried to update microsoft .net framework 3.5 family update (kb959209) x86 for windows vista 32 bit.

What should I do? I have tried to install this update many times but still getting same error. Thanks in advance for help.


A:error code 80070663 when I tried to update microsoft .net framework 3.5 family update


You didn't say, so I'll ask, have you done the net3.5 Service Pack 1 update?

15 more replies
Answer Match 26.04%


I recieve error C80003FA whenever I do a Windows Update run. It doesn't get past the stage of checking for updates.

I've tried several fixes including:
- Waiting 15 minutes and running Windows Update again.
- Letting Windows Update run on its own schedule.
- SFC /Scannow
- Renaming the Catroot2 Folder.
- Running 3 different Fixit tools.
- Clean windows install.

After each and every one of those fixes I've tried windows update and I still get error C80003FA.

SFC Scannow has previously said no errors, but the last run through it said there were unfixable errors. I've got the log, though for brevity's sake I will keep it until someone asks for it.

Any ideas?


A:Windows Update fails in Update Check. Error code C80003FA.

Clean windows install doesn't fix it? You must be blocked, maybe your firewall???

9 more replies
Answer Match 26.04%


Windows 7 Ultimate x64 SP1 with Windows Updates set to download but no install yet, since many tools start at startup.
However our friends decided to install Windows Update Agent 7.6.7600.320 without asking.
This caused a full hang of the system, including frozen mousepointer.
Hardreset made it come back and it booted up.
But Windows Update now needs to install this update which fails with error code 800F0900.
Found kb2887535 for manual install, which failed with error 800b0100.
Found kb947821 and ran it. Last %SYSTEMROOT%\Logs\CBS\CheckSUR.log attached.

sfc /scannow reports Windows Resource Protection did not find any integrity violations.
WUC code 800F0900
CBS Logs attached.

Seems some Unavailable repair files ?

Kind regards,

A:Windows Update Update KB2887535 code 800F0900 corrupt files ?

You have a problem with the Windows Update Agent.
CheckSUR found the following problems...

Unavailable repair files:
servicing\packages\WUClient-SelfUp... Read more

8 more replies
Answer Match 26.04%

on a no-problem notebook of a Relative, win ran an update last night at 4 and came up with this:
Most App-Links are gone, Apps still there.
But Firefox, Outlook and others seem completely reset as if freshly installed, no accounts set f.e.
Win demands hardware driver installation for Wifi.
And a bunch of personal files on the Desktop are gone.

Please point me to the right direction before i start to act there.

A:Update nightmare - reset Apps, lost Data after automatic update

Same thing happened to one of my relatives yesterday! I suggested we did a restart before we tried anything else and on restarting the apps all reappeared and her desktop came back as she remembered it.

This might be the first thing to try and it might sort itself out.

1 more replies
Answer Match 26.04%

Hey all,

So I am currently reinstalling Windows on my dad's old laptop after the hard drive decided up die on us, and I stumbled on a problem that's a bit too hard for me to fix.

Namely, I am completely unable to install any Windows Update. Not even MSE will install.

I tried running SURT, but got error code 0x8000247
I also tried running SFC /SCANNOW, it ran the verification fase until 98% and then stated that there where unfixable problems.

The displayed error codes are:
In WU: "8024A000"
In SURT: "0x8000247"
Whilst installing MSE: "0x80070643".

Attached you will find CBS.log and MSINFO with my system specs.
Cheers and many thanks in advance,

CBS.log MSINFO32.nfo

A:Windows Update error code 8024A000; unable to install any update.

That's very reminiscent of similar errors in Win7 - and I wouldn't be surprised to see it being non-genuine.
Please post an MGADiag report BEFORE doing the below potential fixes.

This may simply be caused by a bad set of Intel Storage Matrix Technology drivers -

Installing the Intel Drivers
try downloading and installing them from here -


Once complete, please reboot twice, then post another MGADiag report.

If nothing has changed, try this...

Please run the following commands in an Elevated Command Prompt


once complete, leave the system alone for at least an hour to rebuild the database, then reboot, and run another MGADiag report and post the results.

If neither of them work, we'll re-evaluate.

9 more replies
Answer Match 26.04%

Hello,I have a Windows XP SP3 box that became infected with multiple trojans, bots, and other spyware. I have used various programs (Spybot, Malwarebytes, Superantispyware, etc) to remove them. At this point there are no visible signs of any virus other than the inability to reach windows update. GMER log below. GMER LOG:GMER - http://www.gmer.netRootkit scan 2010-06-07 02:43:46Windows 5.1.2600 Service Pack 3Running: gmer.exe; Driver: C:\DOCUME~1\STEPHA~1\LOCALS~1\Temp\kgldypob.sys---- System - GMER 1.0.15 ----SSDT \SystemRoot\system32\drivers\sbaphd.sys (Sunbelt ActiveProtection hook driver/Sunbelt Software) ZwCreateKey [0xBA5F24D0]SSDT \SystemRoot\system32\drivers\sbaphd.sys (Sunbelt ActiveProtection hook driver/Sunbelt Software) ZwSetValueKey [0xBA5F2520]SSDT \??\C:\Program Files\SUPERAntiSpyware\SASKUTIL.SYS (SASKUTIL.SYS/ and ZwTerminateProcess [0xB0E67620]---- Kernel code sections - GMER 1.0.15 ----.rsrc C:\WINDOWS\system32\DRIVERS\tcpip.sys entry point in ".rsrc" section [0xB0FBCA94]---- User code sections - GMER 1.0.15 ----.text C:\WINDOWS\Explorer.EXE[576] ntdll.dll!NtProtectVirtualMemory ... Read more

A:Unable to reach microsoft update or most malware definition update sites.

Hi stu_miller,Welcome to this forum.Looks the malware is preventing you to post the full DDS log but the logs are enough to see the infection.Please tell me if you still have the issue, if yes perform the following:Please download MBR.EXE by GMER. Save the file in your Windows directory (C:\Windows).Download and save it to your desktop.Double-click to run TDLfix.exe, type the following in the command window and press Enter:mbrA log file opens up. please post the content to your reply.

9 more replies
Answer Match 26.04%

Yes, as the header says, on my Vista Ultimate SP2 x64 with Office 2010 (complete), the only update offered by Microsoft Updates was the monthly MSRT. I don't think I've ever seen that happen before.
By contrast my Win 7 Ult SP1 and Windows 8.1 Pro w/MC received approximately 9 updates each give or take a couple, and a friend who still insists XP is the way to go despite my advice got quite a lot of updates too.
The latter doesn't surprise me, as I am sure Microsoft are rushing to patch XP the best they can before its EOL on 8 April this year.

Anyone else who only got 1 solitary update in Vista?

A:January 2014 Update Tuesday - First Time Ever Vista Only Received 1 Update

For what it's worth, I only have one update for Vista Home Premium for January.

I have two optional updates for Office 2007 that were issued yesterday.

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Answer Match 26.04%

I have windows 8.1 and I started my windows uodate yesterday at 9 pm. It took almost 45 mins fir the uodates to download then I clicked in installing the updates. Since 9:45 pm last night the installation is stuck on 25 out 67 updates and the update that has been installing is the windows malicious software tool. Its almost 12 hrs now. I even tried stopping the installation and restarting the ststem. But before restarting the installation process has started again. Please help to reaolve the issue

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Answer Match 26.04%

Before the recent update, in windows update ?Advanced Options? screen, I selected ?Notify to schedule restart? so my PC will not restart by itself after an update, as mentioned in this article How to Schedule Restarts for Updates in Windows 10

Yesterday after windows update, ?Notify to schedule restart? is missing (see screenshot below). Now the PC will restart automatically after a Windows update. I have unsaved documents lost when it restarted by itself yesterday.

How to get back the ?Notify to schedule restart? option? I only want to manually restart my PC after an update. Thanks

A:Win update “Notify to schedule restart" missing after recent update?

Hi, how do you get it back? It's changed slightly. You need to go back one from that screen, click restart options.

Note there is also now a 12 hour max 'active hours' period you can specify which stops restarts in that period.

5 more replies
Answer Match 26.04%

My problems are essentially those expressed in many previous posts, but specifically this one here was most pertinent (aside from the specific updates of course): Win7 x64 - Unable to Update, Error 800b0100

Here is a list of the updates that are giving me trouble...

[LIST][*]Security Update for Windows 7 for x64-based Systems (KB2631813)

Optional (but I am pretty sure I need a couple of them to fix other, non-Win issues):
Update for Windows 7 for x64-based Systems (KB2488113)
Update for Windows 7 for x64-based Systems (KB2492386)
Update for Windows 7 for x64-based Systems (KB2511250)
Update for Windows 7 for x64-based Systems (KB2515325)
Update for Windows 7 for x64-based Systems (KB2541014)
Update for Windows 7 for x64-based Systems (KB982018)

I too have followed all the steps mentioned in the post I have cited, and have attached the same documentation as well in hopes of expediting a solution. Ultimately my hope was that some kind soul would be willing and able to provide a customized solution similar to what the previous poster, CoolStory, received from the user niemiro. Thanks in advance and will be sure to check back shortly!

A:Multiple Update Failures / Win7 x64 - Unable to Update, Error 800b010

From the SFC report, it looks like it found a couple of errors in the .NET 3.5 installation - and fixed them (together with a faulty bmp file)
Have you also run a CHKDSK? - often a random error can indicat file system problems, so it would be worth running CHKDSK C: /R and seeing if that helps.

Niemiro hopefully will be around later to assist - but there's nothing in your reports that suggests anything specific he can do.s

9 more replies
Answer Match 26.04%


I'm trying to install update KB976932 (Windows Service pack 1 for 64bit) and KB982526 (Microsoft .NET Framework 3.5 SP1) but I keep getting error 800b100 which stops me from doing so.

I've tried deactivating my firewall; manually installing from the microsoft website; and using the system readiness tool but I keep getting the same error

I've attached log files and I believe some files are corrupt. How can I replace them?
Can anyone please help me out?


A:Windows 7 - Update KB976932 and KB982526 update failure- error 800b100

i am facing the same problem even, tried installing manually, readiness tool and fix it, nothing works. So i just turned off windows update,
windows update Code error 800B100
I amrunning 64 bit windows 7 ultimate

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Answer Match 26.04%

hello - xp sp2--- in past was able to access 'Windows update' via tools/windows update... then could access option to view what is currently showing as updated i.e. on my computer (update history).
..... suddenly today, that 'feature' is not working - tried everything recommended on the 'site' ..i.e. .added site to pop-blocker/low blockage setting; (never a problem before today).. it tries to 'load' that page - i see it 'flash' briefly then disappear with another page appearing stating there was a problem accessing my personal 'update history' (or whatever the language was - don't remember totally)..
Don't know if this is related but also today i just downloaded & installed the NeT recommended update (restarted computer) and i think it was after that was completed that i tried to view the link for 'history of updates' -without success.
I read ''FAQ'' and did what i wrote above ... HELP! thanks - Edythe
PS: under Security - my NET is showing as 'enabled' - course i haven't a 'clue' what that means - LOL - I also did a virus scan - no problems -

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Answer Match 26.04%

I don't know how many time I have downloaded this update , but after it downloads and installs it tells me that an update is avilable and it's always the same one. I've even restarted the computer after it downloads and updates but after computer restarts it ask to update it again.

Just wondering if anyone else has this issue?
Or how I can fix it without shutting the reminder for it off.

Security Update for Microsoft Office PowerPoint Viewer 2003 (KB956500)

Download size: 2.7 MB

Update type: Important

A security vulnerability exists in Microsoft PowerPoint Viewer 2003 that could allow arbitrary code to run when a maliciously modified document is opened. This update resolves that vulnerability.

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Answer Match 26.04%

I am at my wits end with this thing. For the past week I have been researching and applying possible fixes to get rid of the problem and make it go away but it proves to be a persistence one. Every time I try to access Windows Update it will redirect me to In addition, a lot of the anti-spyware/adware I tried to install would not update so I have to do them manually. This included ad-aware, which I asked a friend over messenger to download the most current definition so I can update it manually (I could access the lavasoft website alright, but when I try to download the latest definitions, it redirect me to a different page). I did try to restore my computer to the original manufactured version but it did not solve the problem. I ran Ad-aware and spybot on my computer until they runs clean (both in safe mode and normal mode with restore disabled). I also use Malwarebytes' Anti-Malware, which I must have done over 20 runs >.< Anways, sometimes it comes up clean and sometimes it comes back with the following again:Registry Data Items Infected:HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\DhcpNameServer (Trojan.DNSChanger) -> Data: -> No action taken.HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{7399b5d5-4309-474a-8d48-ce0fb03498e5}\DhcpNameServer (Trojan.DNSChanger) -> Data: 85.2... Read more

A:Trojan.DNSChanger, windows update goes to msn, anti-spyware/ad-ware won't update

This thread can be closed. I resolved the issue. It wasn't my computer at fault but the router. I became suspicious when every single computers in the house exhibit the same behavior. So to test it out, I use one computer to hard-wire to the internet without the router and I was able to access the windows update page without any problems. Whatever someone did to my router, I have to revert it back to the original manufactured version and afterward, everything ran smooth again. All of my virus software, anti-spyware/adware software are able to update without any problems now. Thanks everyone.

1 more replies
Answer Match 26.04%

Okay, recently whenever i visit a page sometimes it will pop up into either a java update page with a smaller box saying to download something and this is the same for the intel driver update page also. But even more recently i have noticed that another popup has started to appear where it would turn the current page into a page saying you have a virus etc. And in the smaller popup box it says you must contact a phone number. Now i am not stupid enough to click anything on them pages or contact any phone number it provides.Another issue is that when i am not in chrome and i click a link to a weblink from something such as skype, it will open up another 4 tabs after the one i need to be on. I have used Malwarebytes, AVG, Combofix, iObit to scan the computer yet i have still got the issue. This is all on Chrome and i am on Windows 7. I have also removed any suspicious programs.
Please can somebody help, ASAP!
P.S - When i used combofix it easily took over an hour and i have done it 2 times now.

A:Java Update + Intel Driver Update + Virus/Advware Warning - HELP!

Combofix is not allowed in this forum so since you ran it... Please follow the instructions in THIS GUIDE starting at Step 6. If you cannot complete a step, skip it and continue.Once the proper logs are created, then make a NEW TOPIC and post it HERE. Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

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Answer Match 26.04%

Running Windows 7 Home Premium x64
Cannot update, attempting to upgrade to Win 7 professional. Discovered automatic updates were fried for some time and the system did not have SP1, which is apparently required for the upgrade.

I see similar threads, each seems to require advanced individual registry repair so starting my own - if there is a generic fix please reply with it and I can give it a shot. I have tried the normal tools to fix without change- see below.

Windows updates fails with an error code 8007370B - Windows Update encountered an unknown error

I have run SURT several times successfully
I have run Fixit 50202, MicrosoftFixit.wu.LB.133286320513446086.5.1.Run,
Each returns 'Repair Windows Update components' and 'Windows Update components must be repaired'
All claim to have fixed the problem (no change, naturally)
Attempted to run SFC /scannow from an elevated prompt and it fails with 'Windows Resource Protection could not perform the requested operation'. Same behavior when attempted from Safe Boot.

Downloaded and attempted to install SP1 locally, both the all platforms version and the Win7 x64 version. Both fail with errors.

Ran the Norton remover tool and Macafee remover tool - think Norton came with the system but was never activated, ran the Macafee remover tool just to be sure.

Have renamed the Softwareupdate folder without any change.

Uploaded CBS logs
Download from - send big files th... Read more

A:Win7 home update fails, error 8007370B - cannot update, install SP1.

See most of the repairs require the components file as well

Download from - send big files the easy way

9 more replies
Answer Match 26.04%


a friend gave me his HP DV6500 Notebook to fix it. He said it made an update and then for hours nothing happened. He shut it and started again.

I could see that it tried to recover 2 times. The second time it was successful but it somehow resetted or returned the Vista to a fresh install!!! His data was locked in a previous User account, I backed it up on a usb-stick with a linux live cd.

I can't make a reinstall because now a bluescreen always appears even when I boot from Vista DVD.

ntoskrnl.exe corrupt when try to boot vista in the normal way.
How can I fix that without being able to use the repair option of the DVD?
Sorry, the title of the thread is wrong. I figured out already that the BIOS version is for an Intel. So everything is ok with the BIOS actually.

A:Solved: HP DV6500 Notebook wrong BIOS update by HP update function?

Ok, I could fix it after following instructions from this page:

The Txf-log had to be removed and afterwards I was able to use the repair function of the Vista DVD again.

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Answer Match 26.04%

I just discovered this problem when Myrti and I were working on some other problems on my computer. I noted that I'd gotten an 'update failed' several times lately. It said 'Some updates could not be installed. The following updates were not installed. MS.NetFramework 1.1 Service Pack 1 Security Update for windows 2000, XP, Vista, 2008, Windows7 and Windows Server 2008R2 (KB953297).' The error code was 0X64C.

I checked back in my logs and found that my computer has been attempting this update since October 2009!

When I tried manually at the Microsoft site, it said I needed to upload ActiveXControl, which I did. It still couldn't successfully update that security.

I have the log. Would you like for me to attach? I just did it a few days ago.

Sue Ellen

A:Microsoft Wndows Update has been attempting a security update since last fall~Unsuccessfully!;displaylang=enDownload, manually install., follow the suggestions given by PA Bear, ignore comments by others.Louis

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Answer Match 26.04%

is it better to install major updates like new windows builds through windows update or download through the media Creation tool and install them that way i have been using the media Creation tool but i find its such a pain

what do you think?

A:Windows 10 update question - Install via Update or Media Creation Tool?

You can try:Windows 10 ISO

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Answer Match 26.04%

Hi there,I'm having problems with a repeated popup:Your browser is run in unsafe mode. Running the protection mode will help you to keep your computer safe. Staying at the suspicious website in unsafe mode may lead to the loss of personal data and computer breakage. To run the web browser in the protected mode Windows requires installing the certified antivirus scanner software and online protection tool.Name: Online Protection ToolPublisher: Microsoft WindowsThe first sentence is grammatically incorrect and the message looks shady (picture below).Also, I am unable to update AdWare or Malwarebytes and errors pop up. I'm also unable to access the Microsoft Windows Update website.Occasionally my browser (Chrome/Firefox) will be redirected to other websites with ads.Thanks for taking the time to read this. Any advice?Edit 1: is blocked/won't is blocked/won't load.superantispyware website is also blocked/won't load.Other websites are loading fine.Edit 2: Updated my HOSTS file, rebooted my computer, and I still don't have access to those anti-malware sites. Regular websites are fine.--J

A:Can't access Windows Update, fake "Online Protection Tool", can't update Malware scanners

Scan for Spyware/AdwareThe process of cleaning your computer may require you to temporarily disable some security programs. If you are using SpyBot Search and Destroy, please refer to Note 2 at the bottom of this page.Please download Malwarebytes Anti-Malware Free version and save it to your desktop.NOTE: Before saving MBAM please rename it to save it to your desktop.alternate download link 1alternate download link 2Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan.If an update is found, the program will automatically update itself.Press the OK button to close that box and continue.If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.On the Scanner tab:Make sure the "Perform Quick Scan" option is selected.Then click on the Scan button.If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.When the scan is... Read more

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Answer Match 26.04%

Windows Vista SP1 (KB936330) update keeps coming back as important update after installing it several times. I look at updates history and it show the same update already installed several times. Service Pack 1 (KB936330). I don't see update for Service
Pack 2 though. Can someone advice please, I am not sure what to do. I'd appreciate an advice. Thank you

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Answer Match 26.04%

This update always hangs as 62%  I tried 4+ times.  I've waited multiple hours.  It never finishes.  I have to force a power off.  Is this a known issue?  Is there a way to always skip this one update?  Details of the
update follow:
Security Update for Microsoft OneNote 2010 (KB3114885) 32-Bit Edition

Download size: 8.2 MB

You may need to restart your computer for this update to take effect.

Update type: Important

A security vulnerability exists in Microsoft OneNote 2010 32-Bit Edition that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability.

More information:

Help and Support:

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Answer Match 26.04%

Everytime I keep using Windows Update/Microsoft Update, Update for Outlook 2003 Junk Email Filter (KB932330) always fails. I restarted my computer and tried to update my computer, but that didn't work and I can't find anything in Microsoft's Website that talks about this problem... PLEASE HELP!!!

Thanks to anyone who replys

A:Windows Update "update For Outlook 2003 Junk Email Filter (kb932330)" Keep Failing

I am having the same problem...what is the way to fix it?

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Answer Match 26.04%

be truthful to the public. I have been reading a lot about people ditching windows and going to Linux. I wonder why. wow I used to love and trust windows. now I don't know anymore. you all have become something other than wonderful like I used to think.
too bad. maybe I should learn Linux too. windows is probably a habit lots of people will learn to break. scary. Be honest about your updates. ty.

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Answer Match 25.62%

I've wanted to download an app called Clamour, but I need a newer version of Windows Phone 10. I am part of the insider preview, and have searched for updates, however, I have no updates waiting yet. I thought the update rolled out to the Lumia 950. Has it not yet or am I missing something?

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Answer Match 25.62%

In the online help for Windows Powershell 3.0 you may find the following:
Windows PowerShell 3.0 does not come with help files. To download and install the help files that
Get-Help reads, use the Update-Help cmdlet. You can use the
Update-Help cmdlet to download and install help files for the core commands that come with Windows PowerShell  and for any modules that you install. You can also use it to update the help files so that the help on your computer is never
However, running the Update-Help cmdlet in the elevated PoSh shell returns:
PS C:\Windows\system32> Update-Help
Update-Help : The given key was not present in the dictionary.
At line:1 char:1
+ Update-Help
+ ~~~~~~~~~~~
+ CategoryInfo : NotSpecified: (:) [Update-Help], KeyNotFoundException
+ FullyQualifiedErrorId : System.Collections.Generic.KeyNotFoundException,Microsoft.PowerShell.Commands.UpdateHelpCommand

How do I download and update the offline help files for reading extended help right within the standard output?
Thank you.
Well this is the world we live in And these are the hands we're given...

A:How Do I Update the Help Files for Windows PowerShell 3.0? Update-Help Cmdlet Fails

Hi, for those that get the same error, I discover that running the command
from the PowerShell ISE (both x86 or x64) fails whereas running the command into
Windows PowerShell directly works! on Windows 8 and Windows Server 2012

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Answer Match 25.62%

After compiling all my drivers, I noticed that the video driver page offers to downloads as seen here Intel GMA High Definition Graphics Driver Driver Details | Dell US

Do I just need the update package or will I need to install the hard drive option below it as well?

A:Dell Video Driver update or hard drive update?

Hi ... That is just a Driver for your Graphics Installs on the Hard Drive ...

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Answer Match 25.62%

Logs attached. Attempting to update Windows results in attempt to update Windows Update Installer, which fails with Code 80073712. Logs attached.

sfc /scannow reported no problems found.

Windows 7 SP1 Home Premium x64

Thanks in advance!

- Tim

A:Windows Update Installer Update failing - Code 80073712

CheckSUR shows the following...

Unavailable repair files:

I'll post a fix protocol soon.

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Answer Match 25.62%

Today June 19 2012 I received this.Did anyone get this also?After Microsoft's service had been cracked by Flame, my trust in Microsoft has dropped to zero.So I would need confirmation if anyone else had thisupdate today (19 June 2012).The interesting thing is, mostly it gives a link forthe update to read more info about a certain update.But here today is no description whatsoever.edit: I should mention the odd thing about this is, I lookedinto my update settings and it was set to automatically installand update windows. So it should have downloaded this and installed.So why the difference?It makes me feel uneasy, to say the least.Advise pleaseThank You

A:Urgent - Windows 7 Update Service Update June 19 2012

I called Microsoft just now.
They established a remote session directly to my PC.
After verification that my OS is legit etc. they had a look at this.

They recommend that I reinstall Windows from one of their ISO images
and not from the HP recovery partition.

The guy said he wouldn't trust that update as there is the information link

I only can do what he says, downloading that 3 GB ISO and burn the DVD
and reinstall Windows.

So, if you get the SAME looking update, my advise is as his.
Don't install that update.

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Answer Match 25.62%

I have a problem where Windows update will not update, CA Security Center willnot update and Malware programs hang. Malwarebyte hangs, Spyware doctor will not update. Windows malicious software will not download from the MS website. Highjackthis will not launch.

Essentially all antimalware programs and sites do not work or are unresponsive.

I was able to generate a Highjackthis log by renaming the Highjackthis program at which point it ran. I have attached the log.

Any help would be greatly appreciated!!!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:46:00 PM, on 9/10/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\Program Files\CA\CA Internet Security Suite\casc.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\cavrid.exe
C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\CAPPActiveProtection.exe
C:\Program Files\Logitech\QuickCam\Quickcam.exe
C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe
C:\Program Files\Microsoft IntelliType Pro\itype.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\D... Read more

A:Malware programs not responding - Windows update unable to update

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Answer Match 25.62%

So, I don't really know any details of what malware I may have on my computer other than its symptoms and the likelihood that it came through utorrent (which has since been taken off the computer). Basically, the problem began manifesting itself with the BSOD in Windows Vista Home Premium 32-bit. I think I have taken care of that problem. The remaining symptoms of the malware are that windows and windows defender cannot update itself. Also, I cannot download any type of anti-virus update software or even the programs themselves. The updates just say they were unsuccessful. When I attempt to do a manual install/update of anti-virus or windows updates I get a "cannot connect to webpage". Sometimes, I will be redirected from an anti-virus download site to a random unaffiliated site. When I attempt to run a free online virus scan, the update will not work and therefore there is no ability to scan.

Thanks for whatever help you can offer. Eric

Here is my DDS.txt
DDS (Version 1.1.0) - NTFSx86
Run by LeBlanc at 22:14:03.31 on Thu 01/01/2009
Internet Explorer: 7.0.6001.18000 BrowserJavaVersion: 1.6.0_11
Microsoft? Windows Vista? Home Premium 6.0.6001.1.1252.1.1033.18.3070.1904 [GMT -5:00]

============== Running Processes ===============

C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\Syste... Read more

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Answer Match 25.62%

So it says "Install the ActiveX control required to view the website," but I don't get the bar saying to install it. None of the troubleshooting tips were relevant. I tried Dial-A-Fix but it had no effect. Anyone?

A:Solved: Microsoft Update: Can't install the ActiveX update required

try downloading and installing the latest installer

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Answer Match 25.62%

Windows Update is not telling me I need or can update my Wireless networking, but Intel's Update Driver Utility says I should and is offering the update. How would you recommend I proceed?

A:Should I trust Intel's Driver Update utility or Windows Update?

G'day Rolo,

The difference between the two drivers is that the Windows one is digital signed/tested by Microsoft. I would say that unless the Intel one delivers more benefit than the Windows one, and everything works as expected, then there is no need to update.

You often see this with graphics card drivers too, for example.


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Answer Match 25.62%


Recently Microsoft has been trying to update my software with a security update

{Security Update for Microsoft Office XP (KB921596)}

Unfortunately something is going wrong and I am told that Microsoft was unable to update the security update.

At the moment when I switch off my PC, the turn off button is showing the multicoloured shield next to it (meaning it will update before switching off)

I think it is trying to update the same security update as above.

The situation has been like this for maybe a fortnight now.

Please could you help me to sort the situation out.

Many thanks

Regards Richard Milner.

PS, My security software (Kaspersky Internet Security 2009) has been flashing up a message about Key logging? (what ever that is) whenever I click on & open up my media playing program InterVideo WinDVD 5?.. Could this have anything to do with the aforementioned Microsoft Security update ?

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Answer Match 25.62%

I have been trying for weeks to clean this virus. I have installed various anti-malware but I am blocked from updating. ?Spybot S,D; Ad-Aware; SuperAntiSpyware; Malwarebytes?.

Running XP pro, 1 Gbyte, 500 Gbyte HD, ZoneAlarm, Symantec Antivirus, Ad-Aware
I have Symantec Antivirus Corporate. It says it updates but acts odd when updating,? looking for the same files twice before downloading?.
I have IE and Opera. IE will not open windows update page.
I have an XP boot cd SP1, but it would be a large pain to reload and update.
I have a clean laptop ?XP Home? that I can use to download and copy files with WiFi.
Can you help?

DDS (Ver_09-12-01.01) - NTFSx86
Run by Administrator at 17:59:45.39 on Mon 03/08/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1279.445 [GMT -5:00]

FW: ZoneAlarm Firewall *enabled* {829BDA32-94B3-44F4-8446-F8FCFF809F8B}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\Program Files\Common Files\ABBYY\FineReader\9.00\Licensing\PE\NetworkLicenseServer.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Creative\Shared Files\CTDevSrv.exe
C:\PROG... Read more

A:Can’t update anti-malware or access windows update.

Hello and welcome to TSF

You may wish to subscribe to this thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant Notification, then click Subscribe.


We will begin with ComboFix.exe. Please visit this webpage for download links, and instructions for running the tool:

* Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
See this link for instructions on how to do this:
How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs

Please include the C:\ComboFix.txt in your next reply for further review.

Please note that the forum is very busy and if I don't hear from you within three days this thread will be closed.

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Answer Match 25.62%

Hi Guys,

This one has been bugging me for the past few updates for Java Version 8 - the "Update" tab is missing for the Java Control Panel program.

This was (apparently) a bug in earlier version, but is supposedly fixed.

I'm running Windows 10 Pro 64-bit and have had this issue with at least the last three updates to the Java JRE Version 8 64-bit.

I've tried uninstalling, cleaning the registry and making sure any leftover Java-related files are gone, but once I reinstall Java, the problem is still there.

Can anyone else confirm this issue?



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Answer Match 25.62%

Hi all,
I have been t/s'ing this issue for a couple days now and have tried everything, including utilizing various restore points, short of reinstalling Windows with no success. The original problem started when I was prompted to restart to finish installing updates and it has continued to do so for at least a week now. Here is a list of what I have done:Boot into clean mode
Ran System Update Readiness Tool (CBS logs attached)
Ran sfc /scannow (screenshot attached)
Verified BITS and WU service running
Ran WU diagnostic tool, which gave me the 8007005 error (attached)
Updated the WU agent (v7.6)
Ran MS Fixit 50123 and 50202
Installed KB947821-v34 (Hotfix)
Ran SubInACL to verify registry permissions
Cleared Catroot2 folder
Cleared C:\Windows\SoftwareDistribution\DataStore and \Download
Toggled update option to never check for updates and back to let me choose. This seemed to be the only thing that actually did anything. Windows started to check for updates but did not actually download/install any.

I have also attached the specs of my pc to include currently installed patches for your review. Thanks in advance for your assistance.

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Answer Match 25.62%

when i turn my laptop on, it tries to configure the update but only gets to 85% and then shuts itself down for some reason.

i've tried the repair your computer and several different restore points but get a message saying the restore failed everytime.

i've also tried safe mode, safe mode with command prompt, and last known good configuration, but none has worked.

please help me!

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Answer Match 25.62%

Windows Update comments & questions no Window update issues

Why are windows update so huge? On mine, I noticed 104.7 mb for required security updates.

I also noticed some other optional updates for windows 7, I am ed to see those with Windows 7 mainstream supported ended. I thought Microsoft Security essential would be the only one shown in the Optional updates and nothing else. I know windows 7 gets security updates till 2020.

A:Windows Update comments & questions no Window update issues

Well... Better not complain about it, now mainstream support has ended.

I'm at near 1Gb of Optional updates & Hotfixes since i installed SP1, and for security updates i do not find those in excess.

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Answer Match 25.62%

Sorry if my post title is a little longwinded - but these three problems seem to be related. After installing and running MSE I have been unable to update definitions either manually or automatically. At the same time I noticed that microsoft automatic updates are getting to around 28 percent and then stopping - not fully downloading or installing. I cannot get through to any microsoft websites now - but all other sites are fine. wuauserv and bits are missing from services also. Have I been sneakily virused by something which MSE hasnt picked up. I tried to run malicious software removal tool - it downloads alright but wont install - says its not a valid win32 application. I correctly downloaded the 32bit app. Can anyone shed some light on any of this. I dont want to rebuild again - again. Thanks.

A:Solved: cant update MSE or auto update XP - unable to get through to microsoft websit

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Answer Match 25.62%

I googled the issue and found that this could mean my system reserved partition is full and indeed that is what I found. My C: drive is a 500 GB SSD but the system partition is only 100 MB of which only 3 MB is free.

MS web page has a long convoluted command line "fix" for this ( but I was wondering why I couldn't just "shrink" the main C: drive partition and then "extend" the system partition using diskmgmt.msc.

Or is there a better way?

A:latest update failed - can't update system reserved partition

Hello Ray Lo,

Yes, potentially you can do this... But I would suggest backup of your SSD, before you try to do anything as such... WRT shrinking and moving partitions! Just in case!

One extra step enforcing security does no hurt, does it?


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Answer Match 25.62%

Hello. It all started couple of days ago when I wansn't able to start my Skype, because at the login window Skype uses Internet Explorer I've been trying couple of days to do something. At first I was getting internet explorer 10 update error, but somehow, magically, that update installed, but now!!! now it says that there's Internet explorer 9 update error! Please help, guys, really frustrated that I can't use skype, I really need it for my work. ty.

I've made logs with System Update Readiness Tool as suggested here Windows Update Posting Instructions, but when I try to attach it, it says

Your file of 10.84 MB bytes exceeds the forum's limit of 8.30 MB for this filetype.

What should I do? I've tried to zip CBS and to rar it, but the size is still bigger than allowed. HELP!

A:Windows update error 9C48, Internet Explorer update.

I'm thinking my CSB file is bigger than it has to be because I've been running this System Update Readiness Tool couple of times in last few days, maybe I should delete something out of there?

Update: I uploaded it here, sorry if it's against the forum rulse, or something, will do as it must be done if this isn't appropriate. thx

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Answer Match 25.62%

Thanks in Advance for helping me. Computer runs slow. Unable to access windows update, avast antivirus update or windows defender. Windows update gives a sever reset message. Malwarebytes which usually is good enough shows nothing. Again, thanks in advance. Here are the log files.RodDDS (Ver_10-03-17.01) - NTFSx86 Run by Owner at 17:01:13.15 on Mon 07/05/2010Internet Explorer: 8.0.6001.18702Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1279.643 [GMT -4:00]AV: avast! Antivirus *On-access scanning enabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D}============== Running Processes ===============C:\WINNT\system32\svchost -k DcomLaunchsvchost.exeC:\Program Files\Windows Defender\MsMpEng.exeC:\WINNT\System32\svchost.exe -k netsvcsC:\WINNT\system32\svchost.exe -k WudfServiceGroupsvchost.exesvchost.exeC:\Program Files\Lavasoft\Ad-Aware\aawservice.exeC:\Program Files\Alwil Software\Avast5\AvastSvc.exeC:\WINNT\Explorer.EXEC:\WINNT\system32\LEXBCES.EXEC:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exeC:\WINNT\system32\LEXPPS.EXEC:\WINNT\system32\spoolsv.exeC:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exeC:\Program Files\BroadJump\Client Foundation\CFD.exeC:\Program Files\PhoneTools\... Read more

A:Unable to access windows update and other security update sites

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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Answer Match 25.62%

First, excuse my english, I'm trying my best.

I get error C80003FA whenever I do a Windows Update run.

I did the Windows Update Posting instructions. When I did the SURT installation, it didn't finish and I had to reboot the PC. Then it work.

I've tried sfc /scannow several times before with different results: sometimes finished with no errors, sometimes finish with unfixable errors and sometimes didn't finish at all.

I uploaded the

Hope you can help me, thanks.

A:Windows Update doesn't update. Error code C80003FA

There are no errors in any of the posted logs
Please post the C:\WIndows\windowsupdate.log file.

Please also post the event logs...

Open Event Viewer
click on the Windows logs entry in the left pane to expand it.
Now click on the Application entry - wait while it loads.
Click on 'File' in the menu bar and select Save...

Save the file as Appevt.evtx

Repeat for the System log

then zip both, and upload them.

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Answer Match 25.62%

...Yes I knew that is what someone would reply, however the question is not 'Why?' but rather 'How?'

Windows Update - Reset

Just a method to clear out the failed or
unsucceeded updates, and have a clean only
successfully installed updates log list.

A:Remove canceled update from review your update history list.


Its just a log of previous updates/actions

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Answer Match 25.62%

I have am currently running IE9 and see an error code of 9C59 when installing the update to IE11.
The Windows Update Troubleshooter reported the service registeration is missing or corrupt (not fixed), and the Windows updat error 0x80070490(2014-12-12-T-07_49_01P) (not fixed).
I then downloaded the system update readiness tool, but it would not install, and I received the following error:
Installer encountered an error: 0x8007000d the data is invalid.
Can you tell me what to do next?

A:Windows update and system update readiness tool problem.

Hi and welcome to SevenForums,
You might attempt to download ie10 instead,
Both are offered through the windows update system is that where your attempting to download 11 ?
Right click the ie11 update and click on Hide,
Manually check for update ie10 will now be offered,

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Win 7 64 Windows Update not working (post migration), nor is Windows Update Readiness tool installing. I have renamed catroot and stopped services, nothing working. I just migrated HD to a hybrid solid state (Seagate Momentus). I had this problem both with Acronis 2009 and Acronis 2013, and Windows Backup would not create a recoverable partition (always said file not available about 30% through the recovery). I have installed the Intel IDE ATA drivers, and scoured the help topics. I have tried everything. I could really use some help.

The error I receive when attempting to install the Windows Update Readiness Tool is:

"Installer encountered an error: 0xc8000247"

The Microsoft FixIt and Control Panel FixIt says it has fixed the problem, but Update does not work. Nothing is working, but the OS is healthy, the disk is healthy. The sfc/scannow doesn't reveal any corrupted components.

I followed all of these instructions before attempting to install the Windows Update Readiness Tool:

Windows Update Service and Windows Module Installer Service are the two basic services responsible for all your updates to install correctly.

If Windows Updates are failing, then my first step would be to check if these two services are running.
Windows Update Service enables the detection, download, and installation of updates for Windows and other programs. If this service is disabled, users of this computer will not be able to use Windows Update or its automatic upda... Read more

A:Windows Update is not working/Update Readiness Tool won't install

Windows Update Posting Instructions

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Answer Match 25.62%

Hello! For about the past two years I've been having troubles with Windows Update, and it's pretty much stopped checking for updates and updating in general. I didn't think much of it, but now I feel like it's affecting MSE.
Recently I had an issue with updating it, so I had to uninstall it via the Microsoft Support website because I couldn't uninstall it normally. But when I triy to reinstall it, it gets to about the point where it seems like it's installing, and then it stops and says there was an error with the installation. I've tried just about every suggestion and troubleshooting that the Microsoft website offers me, but nothing seems to be working.
I've ran Malware Bytes, Windows Defender, TDSSKiller, and even Microsoft Security Scanner; nothing detects any malware or spyware, so I'm getting the feeling that something might be corrupted! I made another post more in depth about it here, but I feel like I might not get any good help.
If anyone has any suggestions or solutions, I'd really appreciate it!!

A:Can't reinstall Microsoft Security Essentials and Windows Update won't update

Check the Windows System files integrity
open the Command Prompt as Administrator (Tutorial)
type the following command and press Enter:
sfc /scannow
Note: This may take some time to finish.if it doesn't say "No integrity violations found" them do this:
In the command prompt window, type or Copy & Paste the following:
findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >"%userprofile%\Desktop\sfcdetails.txt"

Close the command prompt.
Attach to your post the sfcdetails.txt file that was just placed on your Desktop
You can safely delete the sfcdetails.txt file afterwards if you like

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Answer Match 25.62%

Hi all, really hoping for some help.

I have been trying to set up my older (2008) laptop with a clean install of windows 7 ultimate / 32 bit.
The reason to do this is because I was given a SSD drive and wanted to set up a 100% fresh system.
This laptop was before running just fine on the same windows version, but from a HDD.

My problem is this: I run a new setup for windows, no problems. I run windows update and it starts with updating to a new update agent Version 7.6.7600.256. No problems, I receive some updates including SP1. After installing SP1 I get the mandatory update to update to Update Agent 7.6.7600.320 and windows update just breaks. When I start it just searches for updates forever but never finds any.(after hours)

Now, my PC is running the same windows version and updates just fine. Also, I have tried to do clean installs on several systems and they ALL have the exact same problem. I even did installs on all these systems with different W7 versions (Home and PRO) and still the exact same problem, as soon as Update Agent 7.6.7600.320 gets installed it all grinds to a halt.

I have tried all kinds of solutions I found on the internet including a repair tool from ( - Windows Repair Free/Pro) which combines most solutions suggested like disk and file system checks. I also changed DNS settings to the Google DNS and of course tried the MS Fix it tool and also ran CCCleaner. I have tried so many things I don't even remember them all.

So bec... Read more

A:Windows update breaks after installing update agent 7.6.7600.320

Hi Jo123 & welcome to the forum.
Please follow Windows Update Posting Instructions.
Don't think issue is with windows os, it's windows update.
Windows updates are taking an extremely long time.
Some have stated 24-48 hours.
Set your computer to sleep NEVER
Start windows update and be patient.
Patience is a virtue!!

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Answer Match 25.62%

Recommended Version 6 Update 26

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Answer Match 25.62%

HP Envy 17 3D (M0del: LV045UA#ABA) with Radeon 6850M and Mobile Intel HD Graphics.

On 9/3/11 the Microsoft update site provided a 150+ MB update for the video system. After the update downloaded and began to install, the video system crashed (the screen went blank) and did not recover after more than an hour.

I then performed a system image restore from a backup external hard drive. I tried again to install the update and again the video system crashed.

Anyone else experience similar problems with this update?

A:Update From Microsoft Update Site Crashes Video System

LMC, welcome to the Seven Forums.

What happened is your laptop has switchable graphics and will only work properly with the driver from the laptop manufacturer, in your case HP (or any other laptop with switchable graphics). Problem is that WU is essential stupid in that it doesn't know that and only sees one or the other of the video cards in the laptop, and as a result offers and installs one that won't work with it.

In this case stop trying to install it as it will never work. Just hide the update in WU so you don't see it and only ever install a video card driver update from HP.

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