Tech Problem Aggregator

Dell 8900, Gaming Computer, Dell Alienware Aurora

Q: Dell 8900, Gaming Computer, Dell Alienware Aurora

Two months ago bought a Dell 8900 from Best Buy. After 20 days, it would not start, same with the next 8900 replacement... only fewer days. The first gameware as a replacement did not start at all. The Alienware Aurora worked beautifully for 3 days and then would not start. In the 8900's,,, got the blinking amber lights on the start button. Tech is coming to replace motherboard. What the heck is happening? Could it be the monitor... or the external hard drive or what? Come on Dell,,, what's up? I have a Dell XP Laptop as a back up using the same external hard ddrive.

A: Dell 8900, Gaming Computer, Dell Alienware Aurora

There is a power issue with the external hard drive.

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Answer Match 107.94%

My brother just gave his Alienware Aurora to my boyfriend and the computer won't turn on by the power button but it does turn on with the button in the back while my boyfriend is holding it but turns off immediately afterward.  It worked just fine when my brother had it so no clue what the trouble could be now.  Please help, thank you.
Alienware Aurora                                                                                                                                              ServiceTag:<ADMIN NOTE: Service tag removed per privacy policy>
Express Service Code: <ADMIN NOTE: Express service code removed per privacy policy>

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Answer Match 106.68%

Recently, I changed a monitor from 2560x1440 to 2048x1920 and the X51 updated to Windows 10. Next, without any hardware changes, the XPS 8700 updated to Windows 10.
Aurora R1 is running Windows 7.x
Aurora R3 is running WIndows 7.x
What MS OS can the Aurora R1 support (2560x1440 display, updated GPU)
What MS OS can the Aurora R3 support (2560x1440 display)
Can either move to Windows 8.1.x? Or both?
Can either or both move to Windows 10.x?
What is significantly different between Win 8.1.x Pro and Win 10 Pro?

Thanks gurus!
Srosxi

A:DELL ALIENWARE AURORA R1, R3, X51, and XPS 8700

First there is a free upgrade from Windows 7 OEM to Windows 10 Retail so there is absolutely zero point in purchasing a Windows 8.1 Retail license...
Windows 10 TH2 is essentially a fixed version of Windows 8.1 where Metro Apps work correctly as "Windows".
Almost any system shipped with Windows 7 can run Windows 10. As they are 2009 and 2011 models respectively Dell did not provide updated drivers for Windows 8.x or Windows 10 because they are all out of warranty. All the drivers should be inbuilt into Windows 10 TH2 or automatically obtained via Windows Update. Its advised to update your BIOS to the latest revision before proceeding.
A Clean Installation also in general performs better. See here for details:
http://dellwindowsreinstallationguide.com/download-windows-10-oem-and-retail-iso/
https://www.youtube.com/playlist?list=PL1RkaknDn7v-Ucth4gt0U3BHVSY7oNkWr
Both systems likely have a legacy (non-UEFI) BIOS so take that into account when making the Bootable USB. Although you may want to look at the BIOS settings for the 2011 model to see if there is UEFI support.

1 more replies
Answer Match 102.9%

Hi I was wondering if I can purchase and use a MSI R9 380 GAMING 4G for my new Dell XpS 8900 computer? I am concerned about the stock psu not being enough power for this card. I belive the stock psu is 460w but this card has a System Requirements Power Consumption of 150W.
And this is the card I would like to use:

A:R9 380 GAMING 4G in a Dell XPS 8900 HELP!

The stock 460w is designed for 150w of video power. That card uses 225w or more.  8 Pin = 150w  + 75w from the X16 slot = 225w if it uses a 6 pin and An 8 pin this is 300w
http://support.amd.com/en-us/recommended/power-supplies/detail?item=AX650M
 
AMD says that  6950 cards can be used with an AX650M
I have used the Corsair CS750M in several Dell models without issue.

15 more replies
Answer Match 91.98%

I have a new Dell XPS 8900 connected to a Dell U2413 monitor using the HDMI to mini-HDMI cable.  When I switch off the monitor (to save the screen and energy), the PC jumps into an unrecoverable power saving mode, shutting down all open applications in doing so.  The mouse and keyboard lock up.  The only way to restart the PC is to press the power button for several seconds (hard reboot).   This began happening recently.  What can be done to fix?

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Answer Match 90.3%

Hi Everyone, I bought a new computer the Dell xps 8900 and I received it and set it up March 3. I had some issues with it and had a tech come over and work on it. I started having problems with the mouse not waking up. I would have to un plug it from the back of the tower. Dell replaced that computer and I just got another one lase Wednesday and set it up on Friday. I did add a printer and Acrobat Reader and I noticed that the computer came not to go in to sleep mode. I changed the settings and it seemed to be working and now is doing the same thing. It went to sleep and I tried restarting it. That did not work and I used the arrow keys to shut it down and then restarted it and the mouse worked. Is this a windows problem or a computer problem? does any one know or have this problem it's windows 10.

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Answer Match 79.38%

I purchased a Dell XPS 8900 Desktop recently with Windows 7 Professional OP System pre loaded. The first thing I did was to make a list of the list of all system components, the date and version of each. Next I went to Dell's Web Site, enter the computer tag number, and created a list of all Dell updates for this computer. Then I downloaded and installed all component updates except the BIOS update which was the same version however there was no date listed for it.
I have experienced hang ups and freezes from the beginning of using this computer and I continue to have the same freezes and hang ups. With the number of complaints of the same problem regardless of operating system you would think Dell Management and sales would recognize that there is a legitimate problem with this computer and assign their engineers to research the problem and issue either a recall or a fix to XPS 8900 users. I am a long time computer professional with over 45 years in the IT community. I have always trusted Dell and recommended their products to family and friends as well as contacts in the IT community and prospective buyers. Dell can either acknowledge the problem with this product and take appropriate corrective action or they can ignore the problem which will not go away but the buyers of Dell products will when the word gets out. I no longer feel comfortable buying or recommending Dell computers to or for anyone.

A:Dell XPS 8900 System Desktop Computer "freezes and hangups".

cessnapilot231
I'm an IT person as well.  I'm seriously thinking of shifting my loyalty to another brand like HP.  This is outrageous that they are basically ignoring the issue, ignoring my emails and basically saying 'oh well' in the phone calls. 

Go over to the HP forums if you think that it is any better over there.  Lenovo also has their forums. Then tell me it is all roses over "there".

16 more replies
Answer Match 78.96%

Hi, this should be a relatively easy question to answer for those in the know.  If I order up a new 8900 desktop with the GTX 970 card, will it have a DVI port on that card?  I have a monitor I am fond of and want to continue to use, but it only has DVI.

A:Dell XPS 8900 DVI

Typical GTX 960/970/980 has 1 DVI  , 3 Display Port and , 1 HDMI.
Cant imagine ANY card of this series with NO DVI.

2 more replies
Answer Match 78.96%

this 3 mo. old xps 8900 --I 6700 -16gb of ram is slower then my 8 yr. old xps 420- q6600 -6gb ram ,what a disappointment !!!

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Answer Match 78.54%

Dear all,

the title says it all.. I'm experiencing a lot of BSODs when I start up my computer lately(occured since December).. So when I turn on my PC, after a few minutes the whole screen turns out like this: ImageShack? - Online Photo and Video Hosting and usually the computer shuts of.. Now today I was finally able to get a minidump which can be found in attachments..

My system info:

? Windows 7 ? x64 ? Original OS which was pre-installed
? I have the system since Februari 2010
? Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz ? ATi RADEON HD 5800 series (crossfire)
? Motherboard Information

MB_Manufacturer: Alienware
MB_Product: 04VWF2
MB_SerialNumber: ..CN697029BN0950.
MB_Version: A00
BIOS Information

BIOS_Manufacturer: Alienware
BIOS_Name: Network:MBA v11.0.14 Slot 0400
BIOS_Version1: A04
BIOS_Version2: ALWARE - 20091028

Thanks for having a look as I have little experience comming to these technical issues..

Kind regards,

Jurgen

A:BSOD when starting up Alienware Aurora ALX R3 desktop computer

Please upload a full report
http://www.techsupportforum.com/foru...ta-452654.html

To me that looks like it is video card related or PSU related. What kind of PSU do you have?

I would start off by removing any overclocks you may be running and also check the temps of your card(s).

You can do a video stress test to see if you get any artifacts or overheating
Video Card - Stress Test with Furmark - Windows 7 Forums
As for your BSOD. It doesn't really tell me much. Could be a couple things (memory, driver, video card)

After you run your video card stress test, I would like you to run a memory test
Memtest86 - Run for 7-8 passes - http://www.sevenforums.com/tutorials...memtest86.html

Once that is complete enable driver verifier

http://www.techsupportforum.com/foru...ed-473665.html

BSOD BUGCHECK SUMMARY

Code:

Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Fri Jan 20 14:49:49.374 2012 (UTC - 5:00)
System Uptime: 0 days 0:00:59.233
Probably caused by : ntkrnlmp.exe ( nt!NtSetInformationProcess+c2 )
EXCEPTION_CODE: (NTSTATUS) 0xc000001d - {EXCEPTION} Illegal Instruction An attempt was made to execute an illegal instruction.
BUGCHECK_STR: 0x3B
PROCESS_NAME: svchost.exe
FAILURE_BUCKET_ID: X64_0x3B_nt!NtSetInformationProcess+c2
BiosReleaseDate = 10/28/2009
SystemManufacturer = Alienware
SystemProductName = Aurora
CPUID: "Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz"
MaxSpeed: 2670
CurrentSpeed: 2673
?????????????... Read more

3 more replies
Answer Match 78.12%

I bought a lightly used Dell XPS 8900 computer. The original owner did not reset the computer. It is erratic. I tried to create a system disk but got an error message. Apparently that's not an option.  I don't know if this system is encrypted or what the problem is. I''ve tried to remove the games the previous owner installed but get an error message with that and cannot uninstall them. Even though I've spent 2 days installing the software I use, I want to reinstall Windows 7 Pro & start over. Can I download the OS from Dell?

A:Where can I download the OS for Dell XPS 8900?

Since it is a new model try here:
http://www.dell.com/support/home/us/en/19/Drivers/OSISO/W764 

1 more replies
Answer Match 78.12%

I purchased a new Dell XPS 8900 desktop, 64-bit operating system with Windows 10 Home about a month ago. The computer has never made a sound, whether it's Windows system sounds or sounds associated with programs. No sounds come from either the third-party speakers or the headphones, which work with other computers. So far I've tried the following:
Installed the newest version of the RealTek High Definition Audio driver from Dell website (it's green-checked on Control Panel)
Did speaker setup with Dell Audio Manager
Performed speaker setup and testing through Control Panel > Sound (testing produced no sound)
Inspected cable connections multiple times
Performed audio diagnostics through Dell Support website (the computer failed the first test, the second wouldn't continue because of a specious time zone issue, which didn't exist)
The speakers are plugged into the green jack on the back panel, and the headphones are plugged into front headphone jack. One thing I did do was to edit the registry to install the Windows sound mixer, which was not present in Windows 10. I did add a video card and another internal 3TB WD hard drive to the computer, but none of those actions has affected my old computer. 
I've tried about everything I know so far. I believe this is likely some kind of software glitch or conflict, but I can't get the computer to make a sound. Control panel tells me that everything is working normally. Does any... Read more

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Answer Match 78.12%

called dell support today to ask about a knocking noise when i start computer ,so he ran some hardware tests and every thing seems OK,so then he checked the registry and there was whole bunch errors ,he said that the warranty does not cover software issues ,this computer is a refurbished unit about 4 mo. old,he proceeded to tell me it would cost $150 to fix this ,The computer seems to run good,so i refused to accept this,running win 10 latest edition ,he was kind of pushing me to spend the money to fix this"problem".I always thought that the warranty covered everything,computer is running great ,why fix something thats not-broke.i have been buying dell for the last 20 yrs. this will be my last dell!!!!!!

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Answer Match 78.12%

I recently purchased the following Dell 8900
Dell XPS x8900-3756BLK Desktop (6th Generation Intel Core i7, 16 GB RAM, 2 TB HDD + 32 GB SSD) NVIDIA GeForce GTX 745 with 4GB DDR3

I would like to replace the graphics card (I flight sim a lot) with a GTX 960 4GB DDR5 card, either myself or have a computer repair place do it.
Which specific cards would be easiest to install in my machine - if I search for GTX 960, I see all kinds of different length cards, 1 and 2 fans, etc.
I'd like to purchase the following card, if it will be easily installed...
Gigabyte GeForce GTX 960 4GB GDDR5 PCiE Graphics Cards GV-N960OC-4GD
Would a new graphics card be difficult to install myself?   What is involved?
Thank you,
Steve

A:Which GTX 960 Can I use to upgrade my Dell XPS 8900

The XPS 8900 and 8700 share the same case so if you look in this thread you'll see the cards that fit and the cards that needed some case cutting.
en.community.dell.com/.../19611037
I can personally vouch for the the MSI GTX 970 gaming 4GB fits so check the size (length and height) and if less it should fit without issue.
If you can wait a few weeks or maybe a month, the GTX 1080 looks to be an amazing card for the price and power draw. It is going to be slightly more expensive, however much more capable.
The install is easy. search for youtube videos and you should find one.
edit: and you can sell your GTX 745 on ebay and recoup some of the cost.

5 more replies
Answer Match 78.12%

Worked fine until today, 1/1/2016 -- Happy New Year, NOT!
Changed power cable, use a different outlet (other items like LAN router and network printer power just fine). Computer will still not start.
When I plug power into computer power light comes on bright then goes out (this seemed normal before). Then if I push the power button computer does not start.
I do appear to get a orange light sequence of 2-1 after trying to turn it on -- and that continues. May be some sort of POST signal?
I can return the computer (not my first choice) after our upcoming trip. But I'd prefer to get it up and running today. Have some work to do.
Phil

A:Dell XPS-8900 Will Not Start

More info. I had four external USB3 drives attached, two powered and two are Seagate Wireless drives -- one of which is recharged via its USB port.
Unplugging only that second Seagate drive lets the machine start up. So the issue may be too much of a current drain on the USB board.
Once booted, the system seems to run fine with that Seagate Wireless drive attached, and it will Restart with it attached -- just not boot from a Shut Down condition.
Not sure I really understand this, but I can live with it.
If someone seems something more insidious in this behavior, please advise; purchased the XPS-8900 at COSTCO and still have about 55 days to return it if it is defective!
Phil

26 more replies
Answer Match 78.12%

I am in search of figuring out what to do.  I have had this XPS 8900 for about 2 years.  1st year ran fine. 2nd year I was doing a recovery and our power flickered and nothing is on this desktop.  will power on but nothing.  How do I get recovery disks to put back in what it came with?    Thank you  Chris

A:Dell 8900 Desk Top XPS

Recovery disks will not do any good if the computer won't boot. You need to find and replace the damaged hardware if any. Try turning it on and immediately keep tapping F12 without waiting for any screen to see if you can get into the boot menu to run hardware diagnostics and include a custom test of the hard drive. Try booting to your repair disk. 
Report the status of all the lights and explain what you mean by power on but nothing-- nothing on the screen or nothing on the drive or no sounds or fans, etc.

1 more replies
Answer Match 78.12%

Apologies if my questions are redundant to other posts in the forum, BUT, I couldn't find ones that covered my questions specifically.
I'm hoping to add a OCZ Trion 150 960GB 2.5" 7mm SATA III Internal Solid State Drive TRN150-25SA3-960G to the Dell XPS 8900 I just purchased. Currently it has a 1TB HDD but no second drive. 
My questions:

Is the SSD I intend to purchase compatible with this desktop? 
If not, why (ie, what should I look for in an alternate)? And what is a good alternative to the SSD I'm proposing. 
Does the XPS 8900 come with spare power and SATA for a second drive?
Do I  need a 3.5" mounting adapter?

Thanks in advance. Again, apologies for the simplistic questions, but I'd appreciate a response. 

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Answer Match 78.12%

Hey guys,
My Dell xps 8900 have 8Gb ram (4Gb x2) DDR4 2133 UDIMM. Currently it has 2 empty slots. I just bought an 8Gb (8Gb x1) ram DDR4 -2133 UDIMM Crucial stick. I make sure it has the same CL, voltage, etc. I run Crucial scan and it says this stick is compatible with the Dell 8900. My question is can I just add this single stick to the system to make it a total 16Gb, if so which slot do I put it in? so it will end up with 4x2 sticks and 8x1 stick.  I've read somewhere saying the Dell xps 8700 wouldn't boot if the dual slots are not filled up. Mine is a Dell xps 8900, however.

A:Dell xps 8900 adding more ram

Ummm....you have a problem...
The XPS 8900 has 4 RAM slots. So in order to install one new 8GB module, you'd have to uninstall one of the existing 2GB modules.
Even if you do that, the XPS 8900 doesn't support 14 GB of RAM (3x2GB + 1x8GB =14GB). The supported configs are:  8 GB, 16 GB, 24 GB, 32 GB, and 64 GB.
And it's always best to install RAM in matched pairs. So you probably need to remove all four 2GB modules and install 2x8 GB to get 16GB. Or, if crucial will take the 8 GB back, you may be able to exchange it for 4x4GB to get 16 GB, assuming that works out cheaper.
EDIT: If you might ever want to go above 16 GB, it might be prudent to use 2x8 GB now which will leave you with 2 empty slots in which you could install 2x4GB (for total of 24 GB), or 2x8GB (for total of 32 GB).

3 more replies
Answer Match 77.28%

Recently I moved my XPS 8900's internals to a bigger case. When powering on, it appears to all work but when it gets to the dell screen, it goes black. I can press f2 or f12 for the setup menus but it never gets there. It appears to be a POST problem, with blinking power button and keyboard capslock and scroll lock LEDs. It blinks in a pattern of 3-7-1-6. I cannot seem to get it to boot. Anyone have a clue what the problem might be?
Thanks,
Colin

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Answer Match 77.28%

Hi,
   Just purchased a Dell XPS 8900 windows 10 64 bit with 802.11ac + bluetooth 4.0. Every time I run bittorrent I am getting the bcmwl63a.sys and BSOD. I have read to uninstall drivers and install older version. I am not very technical. If someone could please let me know where to find the drivers and how to uninstall current drivers? Or if you can point me in the direction with additional info that would be most appreciated.
 
Thanks
Mky

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Answer Match 77.28%

Hello everybody,
When we turn this machine on, 
The error is always bring with "Preparing Automatic repair" and "Diagnosing your PC"

When i restart machine "it said, your pc ran into a problem and needs to restart"etc...
These error are same thing!
What should i do? 
Best regards, 

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Answer Match 77.28%

Hello and thank you very much --
Yesterday the cursor disappeared so I turned the pc off manually.  When I turned it back on after a few seconds all was OK.  Cursor disappeared again, so I tried the same thing, but the computer now won't turn back on at all.
The start button lights up amber then immediately goes out.  No sounds.  I have unplugged and plugged back in all the cords from wall, router, modem.  The lights on modem and router are all normal,  The laptop I am using as I type right now is hooked up to the exact same system, I'm not using the laptop wirelessly.  I have also unplugged the power and held down the start button for 10 seconds as was suggested on Dell's website.  But pc still won't respond.  If I unplug and replug  the whole thing from the wall or plug and replug the AC adapter, I see the Dell logo for a moment on the screen and then the message it is going to power saving mode, then black.
The pc that won't turn on is a Dell 8900 which I bought 6 months ago and has worked perfectly up to now.  I use Windows10. 
What should I do next?    

A:Dell 8900 stopped working

Contact Dell Tech Support for warranty support.
Might be power supply or video card.  If you use a surge protector or power strip, remove those and try connecting PC directly to the wall outlet.
And always mention version of Windows in your posts

1 more replies
Answer Match 77.28%

Will it run?
I know someone on here managed to get the 1070 to run perfectly on their stock XPS 8900 with 460W PSU

Has anyone tried it? Let me know, thanks!

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Answer Match 77.28%

I recently purchased an XPS 8900 with Win 10 Home installed. I want to run the OS & apps off an SSD, but the methods to get that to happen have not worked so far, namely cloning the HD to the SSD. Pretty much everything I've seen on the forums here and on the internet don't seem to take into consideration UEFI, which has proven be an enormous PITA in this process, as i have to keep switching between UEFI and Legacy modes to get the system to (try to) boot off the SSD.
The install is fresh - i.e. no user data yet, so I'm not worried about losing that data. The recovery partitions are intact. I created a recovery USB drive from within Windows 10. Any guidance on this would be welcome. Thanks!

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Answer Match 77.28%

Does anyone know if the new GTX 1080 card will have any issues with a Dell XPS 8900 Desktop?  Since the power requirements are lower the PSU should support it but I would like to verify before making an additional purchase.
--Rocco--

A:Dell XPS 8900 Desktop and GTX 1080

Nvidia is recommending a 500w power supply. The GTX 1070/1080 will not be validated by Dell on any systems shipping with the 460w power supply. I am scanning the Desktop Video board waiting for users to buy and test the video cards on our 460w systems.

1 more replies
Answer Match 77.28%

Good Morning,
I have been reading about installing a 1tb SSD drive in my unit and keeping the 2tb as drive D/E. I would clone my existing drive to the SSD using EaseUS, remove all the data which would remain on the original drive. Has anyone been through this scenario and could you send me the correct procedure.
Thanks,
Bob
I do not want to re-invent the wheel. 

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Answer Match 76.44%

Hi Guys,
I myself and a friend manage to change the factory XPS 8900 CPU fan cooler to Corsair Hydro H100i GTX liquid cooler but there is one thing which is bothering us. My system will test the corsair liquid cooling fan in very high speed every time I boot up the system. We manage to get rid the fan not detected screen but we don't know why system is still test the fan without showing us error. Is there any way to bypass or disable it? I need help for this.
Much appreciated.

A:XPS 8900, Issue with non-Dell CPU liquid cooler.

There is no bypass for fan error to use non dell fan.

1 more replies
Answer Match 76.44%

I own an xps 8900 and a upgraded psu Corsair 650 W and I want to update to a gtx 1060 , I should be ok with my psu but what length or dimensions of the 1060 is the max ? I was thinking about getting the EVGA 1060 FTW which is 10.5" long, or do I need to get a shorter version of the 1060 ?

A:Dell XPS 8900 and video card update

MSI GTX 970 4G Gaming is 10.91" x 5.51" and it fits fine in an 8700.
8700s and 8900s have the same case.
This thread has a bunch of different cards and some with pics in the 8700s
en.community.dell.com/.../19611037
checkout page 26 for one of ours with the 970.

1 more replies
Answer Match 76.44%

I have this new computer and I am trying to download the Cyberlink essencial software, but I can´t get the Digital Delivery to work. After a while of seen the tool logo, I got the message that it couldn´t connect to the Internet and tool shuts down.
I have tried with this suggestions but it did not work:
https://www.dell.com/support/article/us/en/04/SLN85610/es
https://www.dell.com/support/article/us/en/04/SLN130099/en 

 

A:XPS 8900 Dell Digital Delivery is not working.

FRPORRAS 
Click the link below to register and download software for your computer. The site only works with Internet Explorer.
My Dell Downloads

2 more replies
Answer Match 76.44%

I am planning on adding an SSD and doing a clean install of Win 10 on my new XPS 8900. I've spent a lot of time researching this and have notes and tutorials to follow that I feel comfortable with. The one area that I have not found good answers and only general advice is on reinstalling the drivers. The advice has been to go to the Dell download center and get them there.
To make sure I end up with the correct drivers on the SSD, I first took a look at what I currently have in the Device Manager and compared them to the list of drivers on the Dell driver page specific to my computer tag #. That has been an exercise in frustration. I have lots of questions. Please be patient. Hopefully this will help others also.
Let's start with the video drivers. Device Manager vs Dell list:

I have the GTX 745 and the Dell config on the Dell site lists it correctly. So why doesn't it show up on the list specific to my computer? Instead it lists an AMD. So, now I select to show all drivers for all XPS 8900s and it adds the following driver:

Even here, the GTX 745 isn't listed. Why? Can anyone from Dell explain why they don't have the driver listed for the most common graphics card installed on current XPS 8900s?
When I do a site search for a GTX 745, I find:

So, is this a newer driver compared to my installed?:
Version 10.18.13.5382   7 Aug 15  (the date is later but the number is lower)
Also, is the Intel HD Graphic Driver listed above on... Read more

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Answer Match 76.44%

Does the XPS 8900 and this particular video card work together ? The physical size and PSU ? I know it needs a 500 W and the XPS 8900 has a 460 W but without ather hardware can the PSU handle it without crashing ? I am not tech savvy enough so can anyone help with infos, please.

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Answer Match 76.44%

I just took the 8900 out of the box.  I get the Screen with the Dell Label in the middle of the screen and nothing else happens.  I have tried to un plug, and plug in other sources, nothing happens. I had a Seagate back up drive attached to usb port, I unplugged it, still Nothing.  Ant help would be Great.  Thanks ...

A:Dell XPS 8900 32GB R will not start Brand New

Contact dell support directly. This is primarily a user to user forum. Support will help you troubleshoot.

6 more replies
Answer Match 76.44%

I just bought this card and its huge. I took the side panel off the computer and fit it up it looks like it might fit.  I dont want to install it now cause I want to upgrade my PSU to a 600 watt. Has anyone had any issues with fitting this card ??? thanks for your time, jeff.

EVGA SSC geforce gtx 960 4 gb gddr5 and a dell xps 8900.....

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Answer Match 76.44%

I have been a Dell customer for many, many years and have never had a problem with order deliveries until now.  I ordered a Dell XPS 8900 special edition on 7/16 and have had three different estimated delivery dates posted on the websites (all wrong), the latest of which was today.  I have been in contact with customer service and told of a parts shortage (after placing the order of course).  This is highly unlike any experience I have ever had with Dell.  Is anyone else experiencing delivery delays and inaccurate delivery estimates, or am I just "lucky"?

A:Dell XPS 8900 - Delivery Date Changed Twice (and still not here)

This is a fairly new model and delays do happen -- and systems are not built by Dell, but by contractors outside the US -- the supply chain is long and yes -- delays are almost inevitable.

1 more replies
Answer Match 76.44%

I am planning on adding an SSD and doing a clean install of Win 10 on my new XPS 8900. I've spent a lot of time researching this and have notes and tutorials to follow that I feel comfortable with. The one area that I have not found good answers and only general advice is on reinstalling the drivers. The advice has been to go to the Dell download center and get them there.
To make sure I end up with the correct drivers on the SSD, I first took a look at what I currently have in the Device Manager and compared them to the list of drivers on the Dell driver page specific to my computer tag #. That has been an exercise in frustration. I have lots of questions. Please be patient. Hopefully this will help others also.
Let's start with the video drivers. Device Manager vs Dell list:

I have the GTX 745 and the Dell config on the Dell site lists it correctly. So why doesn't it show up on the list specific to my computer? Instead it lists an AMD. So, now I select to show all drivers for all XPS 8900s and it adds the following driver:

Even here, the GTX 745 isn't listed. Why? Can anyone from Dell explain why they don't have the driver listed for the most common graphics card installed on current XPS 8900s?
When I do a site search for a GTX 745, I find:

So, is this a newer driver compared to my installed?:
Version 10.18.13.5382   7 Aug 15  (the date is later but the number is lower)
Also, is the Intel HD Graphic Driver listed above on... Read more

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Answer Match 76.44%

My XPS 8900 with the Dell Wireless-N 1801 adapter can't see my 5GHz network.  It only sees my 2.4GHz. The 8900 sits right next to my HP Pavilion (5+ years old) which always runs on my 5GHz. Does the Dell Wireless-N 1801 not support 5GHz (scary thought) ? Any ideas ?

A:XPS 8900, Dell Wireless-N 1801, 5GHz ?

I think you mean 5GHz network.  
5G = 5th generation mobile technology

different card, same concept http://en.community.dell.com/support-forums/network-internet-wireless/f/3324/t/19340207

15 more replies
Answer Match 76.44%

I have an XPS8900 with a Dell supplied 750 TI card fitted.  I would like to replace this with an Asus Strix 960 GTX board.  It is longer than existing board and I am not sure if it will fit due to ram slots and some power plugs for HD etc.
Has anyone fitted the type of card to an 8900 and does it physically fit on mboard.
Thanks

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Answer Match 76.44%

So I just bought a Dell XPS 8900 i7 6700 from the outlet.  I intend to upgrade to a a newer z170m mobo that will support non-k oc, memory upgrade to faster memory that will oc, bigger psu, and gtx 980ti, and clone old drive to ssd drive.   What issues will I have with drivers, licensing of windows 10, etc..  I'm going to use a water cooler for the cpu.

A:Dell XPS 8900 i7 6700 upgrade questions

Huh?Sorry, what you're suggesting makes no sense.
The Windows license is LOCKED to the Dell motherboard.  You can NOT use a Dell OEM license on a non Dell motherboard.The XPS 8900 case does not support a water cooler.  Your only option would be to put the radiator through the front, and then you'd really need an air barrier to separate the exhaust from the air intake area above.You should also upgrade the power supply.   You'll also want to change the DRAM. So, you're taking about another motherboard, another case, water cooling, and another Windows License.  You can get a Windows 10 license for under $100.
So, by buying the XPS 8900, you got a CPU.  Imho, buying an i7-6700K is better.  They are specially screen to support higher clock rates.  In fact, you'll be lucky if a non-K can clock as high as the base clock of the 6700K.  Intel has been trying to support the K demand.  So, people can forget about "being lucky" and getting a non-K that can clock as high a a K-version.  The 6700K cpus are coming down in price.
Fwiw, I strongly suggest getting an ASUS motherboard.Good Luck.

2 more replies
Answer Match 76.44%

I just got a notificaiton on my Dell XPS 8900 that there is a new BIOS update.

I am currently on 2.1.0 dated 2015 12 11.  The new one is 2.1.3 dated 2016 02 05.
Fixes & Enhancements
Enhancements- Improved system stability for virtual machine environment - Improved system stability for long Media playback.- Updated Dell Diagnostic to 4302.15 
.

http://www.dell.com/support/home/US/en/04/Drivers/DriversDetails?driverId=Y9V39
.

Everything is working fine right now.  I was wondering if you recommend upgrading.  Also you can use this thread to discuss your experiences in upgrading to this new BIOS.

Thanks

A:Dell XPS 8900 BIOS Update 2.1.3 discussion

I went ahead and installed this update because this is such a new model I figured it is worth upgrading the BIOS the first few revisions they release. The upgrade went smooth and it is working fine for me now.

16 more replies
Answer Match 75.6%

Just received a Dell XPS8900 i7 with the 27" 4k monitor. As soon as I plugged it in it started running. It immediately went to an amber flashing On/Off button. Tech support says it is probably a bad mobo. I also couldn't get the monitor to work. From what I can gather the DirectPort cable is DP on one end and mini-DP on the other. Is that correct? Can I use a full DP cable (not mini on the one end)? 

A:Dell XPS 8900 dead on arrival. Question about DP cable.

Below is the back of an XPS 8900. Near the bottom is the discrete added video card 10/11/12. If your XPS 8900 came with a discrete added video card, you should connect the monitor to it, not the middle 6/7 onboard video ports. We can assist more if you can provide the specific discrete added video card model.

1 more replies
Answer Match 75.6%

Bought an XPS 8900 from Best Buy May 2016. Used as stock config since then as a home CAD machine.
I think it came stock with a GeoForce 730, maybe ?
Had it hooked up to a single Dell monitor via the DVI cable.
I took an NVidia Quadro 2000 2GB video card from an older XPS 8700 that I had installed it in and had been running fine, plug and play, and removed the GeoForce 730 from my new XPS 8900 and installed the Quadro 2000 in the new 8900, expecting no problems.
The Quadro has DVI out and two (2) Displayport out. I tried the DVI, no luck. The tried the Displayport, still no luck. Monitor is asleep, does not respond.
I know this card is a little older, but I am not sure why it would not be supported on the 8900, when I just plug and played it on the 8700, no problem?????
is the NVidia Quadro 2000 not supported for some reason? why?
Is there any way I can make this work ont he XPS 8900?

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Answer Match 75.6%

Just bought a Dell XPS 8900. I cannot get any jack to pick a microphone. I have tried several different microphones that do work on other computers. 

A:Dell XPS 8900 Front Jacks will not pick up Microphone

Do you mean the top right microphone jack? Did you test the microphones on the rear red microphone jack?

1 more replies
Answer Match 75.6%

I realize that this is not a "Flight Simulator X" forum, but I have a hardware issue somewhere with my Dell 8900 and am trying to figure it out.
Flight Sim is an intense game resources wise, but mainly on the CPU, which in my case is 4.0 Ghz i7-6700 so no issue there, Ram is 16 GB and I just installed (thanks to help from this forum!) a new GTX 960 - all specs are more than enough for Flightsim.
So I am puzzled that in the simulation I am having problems where the "textures" that cover the simulated ground, aircraft, lights, etc. take forever to load - I'll be flying along and suddenly the game will start struggling to load textures in areas of add on scenery (Orbx Pacific Northwest etc.) - everything looks great but then things gradually get blurry, I lose the textures off parts of the plane etc.
I should have a GREAT PC for running FSX, but there is a bottleneck to texture loading somewhere.
I suspect maybe the hard drive - while flying that little blue light on the top of the PC (which I believe indicates the hard drive is working) is blinking almost non-stop - it may be that the hard drive isn't feeding the game it's textures quickly enough?
Also - in case it is a hard drive speed issue - what would be the easiest way to install a new, fast hard drive just for FSX?   Would the open PCI-E slot I spotted next to where I mounted my graphics card take a SSD drive?   If so, which ones would be of the "plug and play" variety?
... Read more

A:Dell 8900 - Graphics Issues in Flight Simulator

Flight simulator X is a Vaccuum tube game from over 12 years ago.
You have to RE install DOTNET and Directx June 2010 as well as have a Better GPU.  OR you are using a GPU that is now Legacy Status as far as the drivers.
This game was optimized for windows XP and Directx 9.
You have to install Legacy Direct play and DX9 and DX10 drivers from the Directx June 2010 patch.
You download the file and extract to a folder then run DXSETUP.EXE as administrator.
Before previous drivers will work in windows7 or 8 or 10 you have to enable legacy features like DOTNET 2.0 3.5  and Directshow.  You must then install DIRECTX JUNE 2010 DRIVERS by downloading the file and extracting into a folder and running DXSETUP.exe.
Directx June 2010 which you download and extract to a FOLDER then run DXsetup.exe as administrator.
http://www.microsoft.com/en-us/download/details.aspx?id=8109
 
in control panel, all control panel items,  programs and features, Turn windows features on and off.  You have to be ONLINE when you do this because it will insist on downloading from the internet.

http://msdn.microsoft.com/en-us/library/hh506443%28v=vs.110%29.aspx
Enable dotnet 2.0 3.5
enable legacy direct play
Install Directx June 2010 Patch.
Legacy audio APIs such as DirectSound, DirectShow, and the waveOutXxx functions enable applications to get and set the volume levels of audio streams.
Windows Media Source Filter. This behavior was maintained to ensure backward compatibility wit... Read more

1 more replies
Answer Match 75.6%

Dear sirs
i AM READY “now” TO BUY A windows 7 Pro XPS on sale?  The last one I bought was ABOUT 16 month ago and it as an XPS 8700.  IT HAS BEEN FIELD TESTED BY MY 13/14 YEAR gRANDSON AND HAS PERFORMED FLAWLESSLY.
IF YOU HAVE ANY OF THE OF THESE UNITS ON CLEARANCE, PLEASE LET ME KNOW.  You originally quoted me one of these units at $814 on the 11th of July. You also said that you had some leeway in being able to lower that price.. I'm ready to buy one today if you could lower the quote to $775 inclusive of Tax.
VERY SINCERELY
MICHAEL C, Gordon
Post edited by Philip Yip to remove personal information.

A:Purchase of a new Dell XSP 8900 with Windows 7 Pro operating system

This is a user-to-user forum and isn't the way to contact Dell. And, NEVER post personal info such as your account or phone numbers here. Edit your post to remove them right away.
If you want to purchase a PC, go to Dell's Shop page where you can pick the system you want or click the popup to chat with a Dell sales representative.

2 more replies
Answer Match 75.6%

Hello,

Getting pretty close to deciding on a new Dell XPS 8900 desktop.

Seems like all the major brands have the same horror stories re service, returns, etc., and have more or less come to the conclusion it is pretty much the "luck of the draw" irrespective of which brand you get.
Agree ?

The Dell XPS 8900 seems to come in a few different flavors.

As I've mentioned, my family does no gaming.
Do a lot of photo and video work and viewing, YouTube viewing, internet surfing, etc.
Pretty much the Sr. Citizen kinda home stuff.

a. Would appreciate your opinion if it is worth an additional $ 100 to go from a:

6 th Gen Intel Core i5 - 6400 with 6M Cache

to a:
6 th Gen Intel Core i7 - 6700 with 8 M Cache

b. And, for the video Card: another $ 100 to go from a:

GT730 NVidia GeForce 2 GB DDR3

to a
GTX 745 NVidia GeForce 4 GB DDR3

Would I likely notice any differences for either upgrade ? If so, how ?

Thanks for opinions,
Bob

A:Dell XPS 8900 Desktop: Worth The Extra $ For Upgrades ?

My suggestion to my clients is "buy as much as you can afford" and "buy overkill".

1 more replies
Answer Match 75.6%

Hi,
What cable do I need to connect my old E228WFP Dell 22" monitor to my new XPS 8900 PC?  The monitor has 15 & 24 pin female connections and the PC has HDMI and DisplayPort connections connection.  And one 24 pin female connection for which I'm not sure the purpose.  Excuse my ignorance...
Thanks...

A:Connecting old E228WFP Dell 22" monitor to new XPS 8900

An HDMI-to-DVI cable?

1 more replies
Answer Match 74.76%

Hello,

Really totally confused about this, and would be most appreciative for some help and suggestions on.

Have a new Dell XPS 8900 desktop PC.
Has Realtek integrated audio, apparently. (ALC3861 7.1)
I imagine it?s pretty much the same setup for all of their PC?s with Realtek integrated audio.

Presently use the Green output jack in the rear to feed a pair of Logitech Desktop Z-200 desktop speakers. Works just fine.

I would like to now add the following:

Have an output from a radio (Home Patrol scanner) that has a Line-Out
Jack. Would like to feed this into pc, and be able to select either the normal
pc audio (which now is outputted on the green jack) OR this new input.

a. What input jack on the pc should I use for the radio?s output (Line Out) ?
I?m thinking the BLUE one. Is this correct ?

I would want it to also, of course, be outputted on the green jack to the desktop speakers.

b. I looked all over of every pc screen I could think of, but could find no option
for selecting (switching) between the pc normal output, and this new extra
audio input.

Where and how do I do this selectio/switching, please ? Caveats in doing ?


Much thanks,
Bob

A:Dell XPS 8900 Desktop: Audio Jacks Hookup Question ?

Just a suggestion :
Wouldn't it be best for you if you ask the folks who actually use the same model ?
http://en.community.dell.com/support-forums/desktop/

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Answer Match 74.76%

Hello,

Really totally confused about this, and would be most appreciative for some help and suggestions on.

Have a new Dell XPS 8900 desktop PC.
Has Realtek integrated audio, apparently. (ALC3861 7.1)
I imagine it?s pretty much the same setup for all of their PC?s with Realtek integrated audio.

Presently use the Green output jack in the rear to feed a pair of Logitech Desktop Z-200 desktop speakers. Works just fine.

I would like to now add the following:

Have an output from a radio (Home Patrol scanner) that has a Line-Out
Jack. Would like to feed this into pc, and be able to select either the normal
pc audio (which now is outputted on the green jack) OR this new input.

a. What input jack on the pc should I use for the radio?s output (Line Out) ?
I?m thinking the BLUE one. Is this correct ?

I would want it to also, of course, be outputted on the green jack to the desktop speakers.

b. I looked all over of every pc screen I could think of, but could find no option
for selecting (switching) between the pc normal output, and this new extra
audio input.

Where and how do I do this selectio/switching, please ? Caveats in doing ?


Much thanks,
Bob

A:Dell XPS 8900 Desktop: Audio Jacks Hookup Question ?

Just a suggestion :
Wouldn't it be best for you if you ask the folks who actually use the same model ?
http://en.community.dell.com/support-forums/desktop/

0 more replies
Answer Match 74.76%

Hello and thank you very much --
Yesterday the cursor disappeared so I turned the pc off manually.  When I turned it back on after a few seconds all was OK.  Cursor disappeared again, so I tried the same thing, but the computer now won't turn back on at all.
The start button lights up amber then immediately goes out.  No sounds.  I have unplugged and plugged back in all the cords from wall, router, modem.  The lights on modem and router are all normal,  The laptop I am using as I type right now is hooked up to the same system, I'm not using the laptop wirelessly.  I have also unplugged the power and held down the start button for 10 seconds as was suggested on Dell's website.  But pc still won't respond.
The pc that won't turn on is a Dell 8900 which I bought 6 months ago and has worked perfectly up to now.  I use Windows10. 
What should I do next?    

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Answer Match 74.76%

I have a Dell XPS 8900 Special Edition that I purchased a couple months ago. I would like to upgrade the OEM GeForce GTX 745 that it came with to a EVGA GTX 960.I have the Dell XPS 8900 (i7-6700k processor), 32gb memory, 2tb HDD + 32gb m.2 SSD cache, Dell UP2516D monitor, and Windows 10 Pro. I will be adding a second Dell UP2516D monitor soon and later will add an SSD and move the OS and applications to that.
My needs aren't gaming. Primarily I do business applications (MS-Office, including Access and Project), finance and investing, and a lot of photo and video editing.  The photo editing software will use the GPU if I upgrade.
EVGA suggested either of the following, based on what would fit:
http://www.evga.com/Products/Product.aspx?pn=04G-P4-1961-KR
http://www.evga.com/Products/Product.aspx?pn=04G-P4-3963-KR
These cards are almost identical except;
#1 is 10.1" long, has 2 BIOS, 2 fans, and uses 160 watts for $170
#2 is 6.8" long, has 1 BIOS, 1 fan, and uses 128 watts for $160
I thought I would replace the graphics card myself, but once I opened the case, I wondered if either card will even fit.  I've seen that other people have swapped out their graphics card, so it must be possible.
When I look in my case, the existing graphics card is a single slot.  Both of these cards are dual slot.  Also, it looks like there are some transistors right next to the existing card.  When you install a dual slot card, ... Read more

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Answer Match 74.76%

I have a 1 month old Dell XPS 8900 and my Avira virus scan flagged Dell Foundation Services as a virus.  It came pre-installed with Windows 10 and Dell Foundation Services.
Specifically:
C:\Program Files\Dell\Dell Foundation Services\DCF.Branding.dll
[DETECTION] Contains suspicious code HEUR/APC (Cloud) [WARNING] The file could not be copied to quarantine! [WARNING] Error in ARK library [NOTE] The file is scheduled for deleting after reboot. [NOTE] It is recommended to restart your computer in order to finish the repair.
Has anyone else experienced this?  Shall I just let Avira delete this dll?  Will that break the application?  Should I uninstall Dell Foundation Services?  What does Dell Foundation Services do?  Is it needed?  Thanks

A:DCF.Branding.dll flagged as a virus (Dell Foundation Services) on new XPS 8900

It is probably safe. The HEUR/APC code you see is telling you that it found a process that triggered their heuristics engine. The heuristics engine scans running processes, and flags things that attempt to modify files on your computer.
See: http://www.shouldiremoveit.com/Dell-Foundation-Services-141858-program.aspx
You may want to also discuss this on Avira's forum:. https://answers.avira.com/en/

2 more replies
Answer Match 73.92%

I recently bought Desktop DELL  XPS 8900. Recently I have been noticing my PC going to sleep and waking up from sleep. It then goes back to sleep and then wakes up again. the cycle  continues.I ran diagnostic. It passed all tests.

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Answer Match 73.92%

I was running the Dell Diagnostics hardware test and got this message for 2 drives
Any one knows what it actually means?

Thanks
Yannis

A:DELL XPS 8900 Win 7 Pro - RANDOM SEEK Test - Module Failed to Start

Hi Yannis,
Thanks for posting.
What the PC-Doctor team has found here is that on a system with this many drives, when the tests are trying to load at the same time that we are loading CPU and memory stress testing, the load prevents the modules from getting loaded on all drives before hitting timeouts.  
Hope this helps.
Regards,Robert

2 more replies
Answer Match 73.92%

I recently bought a Dell XPS 8900 desktop and Dell U2414H monitor. After hooking the two together with a Displayport to Displayport mini, everything seemed to be fine. There was a signal and the display was on. I turned off the monitor and put the computer in sleep mode for a little while. When I returned and turned both systems on, there was no picture. Just a statement saying the monitor was going into power saving mode. I tried unplugging and replugging the monitor back in and that didn't work. I got the same problem after connecting the computer to a different monitor so I suspect it's the desktop. I also get the same problem using the HDMI port instead. The only thing that seems to fix this is by doing a cold shut down and restart of the desktop. Can anyone tell me what the problem is under these circumstances?

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Answer Match 73.92%

should I buy a dell xps or a alienware system....... please post if u have any comments...... THANK YOU
 

A:dell or alienware

cant really say because i always build my own systems from scratch it adds to the excitement and thrill of worrying if everything will work great when it is finished plus it gives me a better understanding of the bios settings
 

3 more replies
Answer Match 73.92%

why are alienwares so overpriced? how is an alienware with the same specs as a dell xps better and more expensive?
 

A:Alienware vs. Dell

Alienware actually makes sure all your parts will give you great performance.
Dell has this habit of saying "Intel inside" with a 3.0 ghz CPU and 512mb of RAM.
Then you buy the system and find out you can't upgrade anything in it and you bought a 3ghz Celeron with 512mb of PC133 RAM.
If your buying a DELL, look very closely at whats in it. There is almost always a huge bottleneck in the system that they expect you to overlook.

Alienware will always put great parts in their system, do a system burn in and then ship it. I have heard their Customer support is a little lacking though.
 

2 more replies
Answer Match 73.08%

ive bought an alienware around half an year ago and recently its starting to glitch every few seconds in games.
first i thought because i had alot of stuff installed all on one drive.. so i deleted some stuff up and shrinked disk C to make a second drive and now i install everything there if i need to. but i cant solve my main problem :/
i have an alienware m17x R3 please help.

A:having some trouble with my dell alienware

Can you be more specific? How exactly does it glitch?

5 more replies
Answer Match 73.08%

i want to buy my self a computer with a fast proseser, is relyalbe, so i found these two, plz could someone tell me which 1 is better, the dell xps 700 or the alienware for 899 pounds
 

A:wats better dell xps or alienware

wats better writing messages in gibberish or posting them in the wrong places
 

17 more replies
Answer Match 73.08%

Hey,I'm not familiar and comfortable with Windows 10 yet and I think windows 7 is still the best operating system for PC. Alienware 13 R2 came with pre-installed windows 10 . Here is my laptop model details : Spectell.com/dell-alienware-13-r2-z549933hin8-laptopI want to know is there any way to downgrade the OS from windows 10 to Windows 7 ???I'll be thankful to you if you guys could help me to find any way...Regards.

A:Dell Alienware 13 R2 Windows 10

KHAJOR,
Unfortunately, there are no Windows 7 drivers available for download for the Alienware 13 R2.

2 more replies
Answer Match 73.08%

Apparently I have a bad virus and I need to reformat my laptop. It came from Dell so I don't have a CD for it but I do have a Win7 CD I used for my desktop computer. I am unsure if I can use said CD for the laptop because of registration garbage and I wanted to find out and possibly get advise on the best way to go about doing the reformat before I wiped it clean.
Thanks.

A:Help reformatting Dell Alienware

If you have the Dell System restore ( not all Dells do ) you can use that and you will not need a install CD

Dell - Technical Support

If not, You can get a reinstallation guide specific to your Dell here ( You will have to change the operating system to match yours.

You can request a replacement instalation cd here:

1 more replies
Answer Match 72.24%

Hi, im trying to factory reset my computer because i'm just tired of having a full HD, and random software from years ago. Anyways, my current OS is Windows 7 and I have an Alienware m15x. Now i've read up on a few ways to restore this specific computer, however, I don't have the installation disc, AlienRespawn/DellDataSafe does not appear when press f8 at boot menu, and i don't have a factory system image to recover from apparently. So with this being said, Is there anyway to factory reset? I have a bootable USB drive with windows 7 recovery on it, but I need a system image or something I believe. I've also tried download AlienRespawn Win 7 patch off of alienware.com but when I try to use it it says "Change.MBR failed"
 

A:Factory Reset Help with alienware/dell

Hello,
My name is Krishna and I work for the Social Media and Community Team at Dell. The restore process can also be initiated within windows. Try the steps mentioned in the below link and see if it helps.
http://support.dell.com/support/top...c=us&cs=19&docid=439099&doclang=en&l=en&s=dhs
If this doesn't help, I would suggest you call our technical support department at (866) 287-6727.

Regards,
Dell-Kris K
 

1 more replies
Answer Match 72.24%

Hi there,
I have an alienware 18 which runs the GTX880m
i recently got a  dell 3007wfp hc, and could not get the promised 2560x1600 resolution
I am using the HDMI port from the laptop with this hdmi cable: 
the audioquest pearl
www.audioquest.com/hdmi/pearl
and this adaptor
www.amazon.com/.../ref=od_aui_detailpages00
Both parts indicated that it is 4k ready.
I have also previously tired this cable
www.amazon.com/.../ref=oh_aui_detailpage_o00_s00
but also resulted in failure
I was able to make a customize tab in the NIVIDIA control pannel for 1920 x 1080 and the image got through, it is however very pixelated.
I was also able to create a tab for 2560x1600, while i hit the "test" button, the screen became black with only one line of pixels.
is there something i missed?

thanks so much!

More replies
Answer Match 72.24%

hello everyone, i am a newbie here.

i got my alienware laptop less than 10 days ago, and it has been restarted itself randomly for 2 times, the first time i was using photoshop and the second time i was just reading some web pages...i have done some research and the problem appeared to be the hardware.

that will be so damn awesome if it's the hardware 'cause i'll have to go all the way 20km to get local dell store to fix it, and they will take weeks maybe just to get some parts...so i hope, it's a system bug.

alienware 15m (that 15inch model, can't remember what's called)
windows7 home prem,
8G ram
650G hard drive
ATI HD 5850 (some people said that it could be the graphics card drive's fault)
 

A:Why my dell alienware restarts itself randomly?

First, since this things only 10 days old it is certainly under warrenty. I'd be telling Dell straight up to fix this thing and a) either they send someone to get it or b) they give you an RMA # with them paying the shipping both ways.

If you don't want to take this path first then go to their website, find your exact laptop model and update their latest video drivers from there.
 

1 more replies
Answer Match 72.24%

Hi guys,

Have been looking for this for quite a while. Alienware Club - Dell Community was not very helpful.

I'm looking now for a device to disable to disable touchpad on my alienware 13.

I've opened Device Manager, but haven't found anything that could disable my touchpad.

In settings I have no such option to disable touchpad.

Maybe anyone has some ideas on that matter?

Thanks,
Ivan.

More replies
Answer Match 72.24%

Which of these babies is the best buy?.... please consider performance, brand, model, tech support and warranty.

Configuration will be:
CPU:
Alienware 3.0GHz 800MHz FSB 1MB
Dell 2.13 GHz/2MB Cache/533MHz FSB
RAM: 1gb DDR
VIDEO: nVidia GO 6800 Ultra 256DDR
HD: 60GB 7200
NW: Intel Wireless
OPTICAL: 8x CD/DVD Burner (DVD+/-RW)





http://www.alienware.com/product_de...?SysCode=PC-LT-MJ12M-7700&SubCode=SKU-DEFAULTClick to expand...





http://www1.us.dell.com/content/products/productdetails.aspx/inspn_xps2?c=us&cs=19&l=en&s=dhs#tabtopClick to expand...

Thx in advance!
 

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Answer Match 72.24%

Which is your main brand of choice?
 

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Answer Match 71.4%

I purchased a dell alienware are 51 desktop computer I just got it delivered on Friday.  I want to add another Nvidia 980 gtx card to this but the SLI Bridge comes in 3 different sizes short, medium and long.  What I am trying to find out is what size bridge I need.  I cannot find a picture of hard drive so I do not know if the pci express ports are side by side or is there a regular pci port between them.
http://www.geforce.com/hardware/technology/sli/bridges

A:(Redirected) Dell Alienware Area 51 new model

Best to post this in the Alienware Owners Club Forum, here:http://en.community.dell.com/owners-club/alienware/default.aspx
Bev.

1 more replies
Answer Match 71.4%

Greetings
I have a VGA card.
nVidia GTX 260 SLI
There are some games you show a message to identify my video card is very old
And must be updated
While there is no update on the Nvidia site or Dell
Please advise and send another update to the card
Machine model is
Dell AlienWare M17x R1

More replies
Answer Match 71.4%

I was just wondering if I am able to upgrade the HDD. There are currently 2 500GB HDD built into this machine. The information I have been looking for wasn't accurate enough for me to be sure that the HDDs are removable. And if so what type of HDD is it?
Example: SATA 2.5" .

A:Alienware M18X Dell Upgrade Question

Alienware M18X Hard Drive Replacement - Manual

HDD Replacement on the M18x

1 more replies
Answer Match 71.4%

Hello sevenforums,

I have an external mouse that works on other desktops/laptops but not on my alienware.
It shows up in device manager and lights up but wont work other than that.

I have already tried updating drivers

On another thread i saw this
-----------------------------------------------------
Have no idea if this will help in your situation but it sometimes solves weird USB problems.

Shut down laptop
Remove AC power cord
Remove the battery
Press and hold the laptop power button for 30 seconds
Reinstall the battery
Reconnect the AC power cord
Restart laptop
Reconnect and try USB mouse
---------------------------------------------------------

I tried that but it didn't work.

Could it be the mouse is just not compatible?

not sure what brand mouse it is but its a cheap one.

Here are some specs:
win 7 64 bit
8 gigs ram
i7 2.2 ghz cpu

A:external mouse not working on dell alienware

To confirm: this is a laptop? (Your MySystemSpecs say Desktop)

With the mouse connected, go into the mouse properties and go through all the options and see if you can find anything obvious there.
Start > Control Panel > Hardware and Sound > Devices & Printers > Mouse

On the Hardware Tab you should see the touchpad and the mouse. See if you can "Change Settings" with the mouse highlighted. This is to see if Windows is recognizing the mouse and it's driver.

One other WAG: try putting a plain sheet of paper under the mouse as a mousepad. Just a test.

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Answer Match 70.56%

I started this thread at the beginning of November: Virus help

since then I haven't had the time to fix it but now I've been considering just reinstalling the OS but my problem is I'm not sure how to. The computer with the virus is an Alienware bought from Dell so it didn't come with a windows CD though I have one from building another computer. I was wondering if it was safe to use the other cd or will that not be able to register windows on two computers? And I'm not sure if the Alienware computers come with an internal CD for reinstallation or anything like that.
I would prefer to not have to deal with Dell since they are a hassle and I don't trust them to not charge me for services.

Thank you for your help.

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Answer Match 70.56%

Hi,
Not sure if this is the right place for this topic, but I'm posting it here in the hope that someone at Dell will raise this with the right person.
I've been desperately trying to buy an Alienware Graphics Amplifier from www.dell.com.au, but when I search for the product and click on the search result (the link I get is accessories.dell.com/.../productdetail.aspx, I get a product not found error page.
I raised this with support through online chat, but they told me to contact the parts department via phone. I then spent over 20 minutes getting bounced around different departments before I gave up.
Has the Alienware Graphics Amplifier been discontinued or is this just a bug in the site?
Please help.

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Answer Match 70.14%

The short version of my question is exactly what the topic says-- Can I install a Dell-provided OEM version of Vista on a non-Dell computer?

But, here's the wordier version giving context, if anyone's interested.

About 10 months ago, I guess, I got a Dell Vostro that came with Windows Vista Home Basic. However, I had no interest in Vista (because I already had a Windows machine) and the very first thing I did was install Ubuntu on it. I still have the Vista reinstall disk, though, which, to my memory, hasn't been used.

Now I'm planning on getting a barebones system and upgrading what I see fit. For the time being, I'm going to use the Windows 7 RC, but I'd like to get the uber-great upgrade deal that they're having to pre-order either the Business or Home Premium version upgrade. So, to do that, I'd need an XP installation or a Vista installation. Is there any reason, legal or software-related, that I wouldn't be able to install Vista using that disk that came with the Vostro?

I heard somewhere that sometimes if you try, it'll say something like "This is not a Dell computer, you evil, evil person" and refuse to install, so I wanted to make sure before I pre-ordered the upgrade. I don't want to get the upgrade and have nothing to upgrade, of course.
 

A:Solved: Can I install a Dell-provided OEM version of Vista on a non-Dell computer?

7 more replies
Answer Match 70.14%

I have a Dell Inspiron 1520 laptop with Windows Vista OS. I have a Dell 926 printer interfaced to it via USB. Printer driver is installed and the printer does communicate at times with the computer and does a good job printing. However, intermittently when trying to print a document I'll get a message on the computer that says that communication has been lost and print job failed.

I've checked all connections to make sure they are solid and no debris that might cause this.
That has not corrected the problem.
The other thing that happens is that the document I want to print will stay in the print queue/spooler and if I shut the computer and printer down and restart both it will print the job. And it may continue to print jobs but it's just a matter of time.

Needless to say this is frustrating. I can print several jobs in a row with no problem and then I'll get this "communication has been lost between printer and computer". And I have to go thru the procedure above to get the last job printed.

My wife doesn't understand how this works and will try to print the same job several times with the commo problem and then complains when it won't print.....and then they all print when the above procedure is followed.

Any ideas what is going on??? Any fixes??
 

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Answer Match 70.14%

So over the past 2-3 weeks I kept noticing that my battery kept dying even though I would shut it down (yes window > shutdown) the computer with a full battery. The next evening I would power up and see that the battery was at 20% from full charge. This is a BRAND NEW as in <2 months XPS 9550. I checked my event log and WHAT THE H@#$??? It is absolutely filled with Dell Foundation Service and Dell Product Registration events all saying  " Power event Handled Successfully by the service." Clearly it is not.. The stupid things run every 10 seconds. So when I think I am powering down my computer, it is being blocked by these services and actually just going to sleep... but it actually isn't sleeping. Its waking up every 10 seconds. Can anyone PLEASE help me determine the issue. Apparently according to update service everything is up to date. 
Dell XPS 15 9550 Win 10 Dell Foundation Services vers 3.1.330 DFSSvc.exeDell Product Registration  vers 2.2.38 PrSvc.exeDell Update Service vers 1.8.114
Log sample: (note the time... yes i was asleep) 
Information 5/21/2016 6:42:06 AM Dell Product Registration 0 NoneInformation 5/21/2016 6:42:06 AM Dell Foundation Services 0 NoneInformation 5/21/2016 6:41:56 AM Dell Product Registration 0 NoneInformation 5/21/2016 6:41:56 AM Dell Foundation Services 0 NoneInformation 5/21/2016 6:26:31 AM Dell Foundation Services 0 NoneInformation 5/21/2016 6:26:31 AM Dell Product Registration 0 NoneInformati... Read more

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Answer Match 69.72%

If I wanted to keep my current home computer as my main server & be able to access it remotely via laptop any where in the world if I'm away for whatever reason.

What kind of laptop would be best?

My business is websites, so I almost automatically jump to an apple since its pushed more for the graphics/artists

But I also like the dells & alienwares.

I'd also like them to talk wirelessly/via bluetooth while they are in the same room together to "sync" up.

I'm just not sure which way to go.

I wont be gaming, just heaving internet surfing & web design/work.

I run Win7 64 & Ubuntu 64 (though I havent used it as much since win7 64 came out)

A:Apple, Alienware/dell for laptop to acces remote server

Apple is also pushed strongly in the professional audio sector.

That doesn't necessarily mean it is better for a professional or studio to use, however.

Any laptop will do. Look into Dameware software. It's great.

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Answer Match 69.72%

Dear All,

When I try to use both the monitors ( the one in the laptop and ST2410 ) with extended display my computer crashes with bluescreen. This was never a problem when I was using ST2010 monitor. I could use both the screens. I have downloaded and installed the device driver too. I m using HDMI. I am using Windows 7 64bit Home Premium in Alienware M17X. My laptop has 2 NVIDIA Geforce GTX 260M graphics card. Does anyone know what the problem is?

Thanks in Advance,
Shoeson333

A:Dell ST2410 monitor makes my Alienware M17X crash

The only difference is the monitor? Same pc, same operating system?

2 more replies
Answer Match 69.3%

Was given a Dell Optiplex 360 that I found out after getting a nasty virus had a bootleg XP OS
I also did not have any disks with it. I had older disks for a Dell 4600 that I used to wipeout the hard drive and install the new OS. Everything works fine except that I can not load any of the drivers from the second disk, (it was a 3 disk series)
thus at least at this point not able to connect with my cable internet. Cable people told me I needed the drivers.Any suggestions or can it just not be done.
Thanks, Al
 

A:Loading Older Dell OS To Newer Dell Computer

You will have to go to the dell website look under support and then drivers and downloads for your model of computer.If you use the service tag number on the computer it will make sure you get the correct ones you need. For future reference so you wont have this hassle again burn all of the drivers to a cd so you will be all set the next time.
 

2 more replies
Answer Match 69.3%

I have a Dell Inspiron 530, XP PRO, SP3, about a year and a half old. Almost since I first got it, every few months or so, when I boot up it hangs on the Dell screen. When I turn it off and reboot, it is fine. I use Rebit to back up everything on an ongoing basis and have an extended warranty from Dell. Is there anything I can do about this, or should do? Thanks for your help.
 

A:Dell computer occasionally stuck on Dell screen

I would run a memory tester
http://www.memtest.org/

Download the prebuilt ISO, burn it to CD as an Image, boot from that CD and run the memory test for a couple of hours or overnight to stress test the memory.

.
 

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Answer Match 69.3%

Dell Audio doesn't work on my Dell computers but Realtek does. Why is Dell Audio on my computer if I can't get it to work? It looks like a better program with far more features.

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Answer Match 68.04%

Looking around the Alienware website I found this very strange:

The Area 51 base model starts at 800Euros more than the Aurora but seems to have a far poorer selection of processors, all i7, but no 2600. Of course you can get the 980 or 990x but that is an additional 800E! Otherwise the 960 (3.4 Ghz turbo) is the best option.
Whereas the Aurora desktop has the option of 2600 overclocked to 3.9 Ghz which is FAR cheaper than the above processors in the Area 51.

Of course the Area 51 has the infinitely better Core 2 Quads vs the Aurora Phenoms.
So which is ultimately better for gaming performance?? And why don't they have 2600 in the Area 51???
 

A:Alienware Aurora VS Area 51

BUMP
Does anyone here have either of these desktops?
 

3 more replies
Answer Match 68.04%

Can you damage your system, especially the motherboard and electric capacitors if you leave this computer on for too long ? Dell told me so, but I have much doubts? Supposedly, I damaged my motherboard doing so.
Thank you very much for your input. So basically what Dell told me (I supposedly damaged my motherboard and some capacitors by leaving it on for too long for my specific hardware) is just wrong ?

A:(Redirected) Alienware Aurora R4 always on

Best to post this in the Alienware Owners Club Forum, here:http://en.community.dell.com/owners-club/alienware/default.aspxBev.

1 more replies
Answer Match 68.04%

I recently downloaded a game from steam (Fallen Earth) on my aurora r1 and I was able to play for about 6-12 hours with no issue then for no reason my computer froze keyboard and mouse was unresponsive, the sound looped, the game was froze on the monitor and i was unable to soft boot, i had to hold the power button down to shut it down.
I turned it back on after a bit, thinking it over heated i turned down the graphics on the game, and same freeze with 30 min to and hour of play time. shut it down again and started it back up this time it didnt pass its POST (power on self test) causing it to beep 4 times for the possible problem of a Ram read/write failure. after about 5 minutes it started like normal. yet it froze again.
Now its starting to freeze at the desktop level, and i dont know what to do. (I haven't changed a single thing with this computer and i treat it like my baby regular virus scans every other week and disk cleans)

right now im running it through a pre-boot system assessment. Ill post back with that info once its complete.
Update: It passed the system assessment

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz, Intel64 Family 6 Model 26 Stepping 5
Processor Count: 8
RAM: 6134 Mb
Graphics Card: ATI Radeon HD 5670, 1024 Mb
Hard Drives: C: Total - 468680 MB, Free - 313830 MB;
Motherboard: Alienware, 04VWF2
Antivirus: avast! Antivirus, ... Read more

A:Alienware aurora freeze

gonna try removing the ram one at a time till it stops freezing. (friends idea)
only reason im updating this is incase someone has a problem like this
 

1 more replies
Answer Match 68.04%

I'm trying to install 2 nVidai NVS 810 cards onto a single Alienware Aurua R5 PC. If I just install 1 card everything works, no matter with PCI16e slot I install them in, top or bottom.
When I add the second card and boot the PC, it stops at the POST telling me it can't find any boot device and the keyboard stops working.

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Answer Match 68.04%

All considering would this be a good safe buy for an all-out yet relatively affordable gaming laptop?
http://cgi.ebay.com/ws/eBayISAPI.dl...MEWA:IT&viewitem=&item=230130519506&rd=1&rd=1
 

A:Alienware Aurora m7700

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Answer Match 68.04%

Hello.  I have 4 x 2 gig of ram but one of them is not working.  Win 7 shows 8 gig installed but only 4 available. 
How do I figure out which ones are good, and make sure its not the MB?
I would like to upgrade to 16gig but not sure which to get.
I'm guessing this should work.  Any thoughts?

Thanks
Menessis

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Answer Match 68.04%

Hi there,

I have recently bought a new PC and it has recently started to encounter a BSOD on almost a daily basis.

I have Windows 8, 64 bit.

I have attached a copy of the dump files that are produced. They seem to indicate a problem with storport.sys, hal.dll and ntoskrnl.exe.

I have tried to find solutions for this myself online but haven't succeeded.

If I you need any further information please let me know.

Thanks in advance

Scott

A:BSOD With Alienware Aurora R4

Dell has a special users helping users support forum just for Alienware customers. Have you tried that?

Alienware Club - Dell Community

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Answer Match 68.04%

Hi there. I'm here on behalf of one of my good friends who purchased an Alienware desktop from Dell. He's owned it for almost four months now and he's been having trouble with it for the last month or so. I can't determine what's causing it myself and I don't want to take any drastic measures (like reformatting). Because of this, I don't really know where I should make this post, so sorry if it's in the wrong section.Basically, when he plays games like World of Warcraft, the visuals are rendered all messed up. Flickering, stretched, or missing geometry; the whole nine yards. Alt-tabbing also tends to make the game crash (and worse, which I'll explain below). Basically, the game performs perfectly, but it's all messed up looking and alt-tabbing is unstable.I've tried uninstalling the display drivers that came with the computer and installing the latest version (and yes I made sure I chose the correct model on Nvidia's website). I also made sure his operating system was up to date. None of that fixed it, and according to him it got somewhat worse after I updated his display drivers.But anyway, the worst part of all of this is that he's been forced to do a system restore twice within a couple of days. According to him, on both occasions, he alt-tabbed out of World of Warcraft and when he tried to alt-tab back in, the screen would go black and his monitor would say "Entering Power Save Mode" and basically it doesn'... Read more

A:Alienware Aurora "Blackscreening"

Try troubleshooting ... Open Control Panel, click in the search box, and type troubleshoot. Click the Troubleshooting link at the top of the search results

3 more replies
Answer Match 67.62%

My battery for the above computer has expired and needs to be replaced but I do not know who sells replacement batteries XBT9E1 or compatible ones.

A:How do I buy a battery for my Dell computer Mod. Dell DE051

I believe the replacement battery you are after is a CR2032. If in doubt take the flat battery to your electronics store and ask for the equivalent. They're not very expensive.

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Answer Match 67.62%

ok I have windows XP On Both Off my computers but my other one has a dell monitor and I've tried to get it to work so many times I got lucky I think twice first time it worked but then I shut it off for the night then I had a hard time to get it to work but I finally did and after that I can't get it to work it keeps saying to set it up through the disc drive I think I haven't turned it on for a bit I'll have to check it,
but can anyone help with what I said?
 

A:Does A Dell Monitor Work With A Non-Dell Computer?

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Answer Match 67.62%

I've heard it is good to defragment your hard drive, especially for the flight simming that I use my machine for.
But my machine has a SSD for caching fed by a regular hard drive - and the normal defrag utility won't let you at this "hidden" traditional drive.
Is there a way to safely defrag my actual behind the scenes hard drive?
Thanks,
Steve

A:How do I "Defrag" my Hard Drive - Dell XPS 8900?

Don't worry about it. The cache SSD is small and used only to store files that Windows needs in a hurry or when memory (RAM) gets full.
Probably gets rewritten frequently, so unlikely to affect performance, even if it ever got fragmented.
If it ain't broke, don't break it!

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