Tech Problem Aggregator

bad battery or bad power adapter? xps m1730

Q: bad battery or bad power adapter? xps m1730

I am getting a messge at power up that my battery is not charging, and is no in fact showing as 0% charged. It can not determine if I have power? My power adapter is plugged in, but performance is bad. Do I need a new power adapter or a new battery? how do i know?

A: bad battery or bad power adapter? xps m1730

Hi Rich! I have the SAME problem and I'm wondering the SAME thing! can someone here at the dell community/modd or anyone with some info help us please? I'm not getting the " Invalid AC Adapter (Cannot Be Determined " could it still be the adapter? thanks guys... sorry I couldn't help Rich! lets hope someone here can help us out!

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Answer Match 67.62%

I bought a refurbhsed Pavillion 17-G126DS.  I charged the notebook upon delivery.  The charging light on the computer by the AC adapter input was red when I first plugged it in, then turned white - assuming the battery is fully charged.  I unplugged the AC adapter and turned the computer on.  It worked fine for about an hour.  Then, the computer turned off.  Nothing.  No light on the power on button, nothing.  I plugged the AC adapter on, thinking the battery was old, tried to run the laptop off of AC power, and nothing happened.  I have run the diagnostic on the battery (PASSED) and the adapter (PASSED).  Just today, I tried it again.  The battery has been charging, the white light is on, turned on the computer, and, when plugging in the adapter, the computer turned off and the battery light shows red.  The computer will not turn on. Should I get a new  AC adapter? Thanks! Susan

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Answer Match 67.62%

no power to laptop...either with battery or dc adapter......when you plug in the adapter, there is no indicator light ....have tried removing all power sources and holding down the power button ...for in excess of 2 minutes ...reconnect adapter only ...still nothing.....removed all hard drives and all but 1 stick of memory and tried again...nothing....could power cable be bad?....this happened suddenly....worked one minute...then nothing.....any thoughts and if power cable is the culprit do i tell if it has dicrete or uma memory?......Help!!! please

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Answer Match 67.62%

I have a Toshiba Satellite laptop (circa 2003). I know my laptop battery has been drained for a while and I was almost solely relying on the AC adapter's juice to power my machine. Recently, I lost all power to the laptop. I thought perhaps my battery had finally had it so I bought a new battery. Well, then I couldn't charge my battery, so I bought a new AC adapter. I still have no juice. It looks like the AC adapter is working (the light is on it to show it's getting power) but it's not transferring that power to the machine.

I think it may be a bad connection between the adapter plug and the laptop. I don't know how involved of a fix this is.

Any suggestions on what type of fix might be needed? Is it better to just scrap this laptop and get a new one? Thanks for your help!

A:No power from battery or AC adapter on Laptop

6 more replies
Answer Match 67.2%

Just replaced the battery in my XPS 1340 and found out I have charging issues. When I plug in a charger, Windows sees it but won't charge the old total depleted battery, instead, runs off ac power. Tried a different charger and a new battery with 30% charge but same results. As a last chance effort, I replaced the male prong power adapter in the computer. Now Windows doesn't see the charger and will not run on ac. 
Is there something in the Bios that needs to be done to fix this or am I to assume it's a motherboard issue and retire this little workhorse.

A:Battery not charging after power adapter replacement

Dead batteries cannot be charged. Remove the dead battery and try using just the original dell adapter that came with the laptop alone. You cannot use other models adapters or batteries. 

1 more replies
Answer Match 66.36%

I am having Inspiron-6400 (XP SP3) laptop. 2 years old. Suddenly I am getting the following message for the past two days:
"Your system will operate slower and the battery will not charge. Please connect a Dell 65W AC adapter or higher for best system operation."
That error message comes when I plug in the AC adapter to go to AC from battery.
It results in Battery not charging. That is a big problem. The tray-icon just shows 'On AC Power' and the 'Charging' indication does not appear any more.
A related message is also seen when I reboot the laptop, at the start itself. That message adds a suggestion by saying 'Try to reseat the power adapter'. Reseating it does not help. Though, a couple of times it helped. So I am not sure what this mechanical / reseating thing has to do with this error.
Overall, it is frustrating. It will be great if someone can help me with the exact solution for this, other than going to Dell requesting for paid-service support.

A:Power Adapter Error message & Battery Not charging!

I am having the same problem with my Studio 1735, 5 months old.  I removed and reinserted the battery, which seemed to fix the issue (at least for now).  Anyone else having the same problem, and if so, anything else that needs done to fix it?  Thanks.

38 more replies
Answer Match 65.52%

First of all Im pretty tech savy so you can talk to me in technical terms. Ive repaired countless computers for many people and I never came across anything like this. This is the problem...
Sometimes when I move my laptop or even type there is a complete loss of power. Everything completely shuts off. It happens whether my laptop is plugged in the AC adapter or not. I bought a new battery just in case it was that and its still happening even with the new battery. Event Viewer System logs tell me nothing except that is recovered from an unexpected shutdown. I suspected that maybe there was something loose inside so I took the laptop completely apart and put it back together... still im getting the same loss of power.
Now here's a hint that can possible be causing this. When I get this loss of power I cant turn back on my computer unless I unplug the AC adapter and remove the battery for a few seconds and put it back in.
Any idea's guys? Ive searched the web and havent found much on this issue nor a resolution so if we do find a solution might be one of the first to figure it out. If need be give me a better suggestion for the title of this thread so it can be searched for easier. Thanks in advance guys, lets see if we can figure this out. 

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Answer Match 65.52%

I have a Dell E1405 Inspiron laptop with a 100% battery charge. The issue is that the computer will not function without the adapter plugged in, rendering the battery as dead-weight. In the boot menu, the battery is showing as "Idle: 100% charged". However, Battery health is telling me "This battery can no longer provide sufficient power to your system and needs to be replaced'. So, I'm wondering, is my battery bad or is my PC not synchronized with the battery?

A:Dell Inspiron E1405 will not function on Battery Power, only AC Adapter

Could be a faulty battery or more likely it might be the jack thats gone faulty its quite a well known fault if the computer is getting on a bit, the contacts inside the jack tend to stick ....

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Answer Match 65.52%

Sorry if this has been posted before ive searced the internet for hours and cudnt find anything.

I have a dell xps m1730 running windows vista 86 bit.

Its got this problem of having a blank screen that seems to be getting no power on boot up. The laptop has a the g15 gaming keyboard lcd which also receiving no power. This has happened suddenly for apparent reason. The backlight is not busted becacause it wud mean that the keyboard lcd would at least work.

It has done this twice before. And the only way to fix it seems to be to leave and try it every no and then. it will start workibg randonly for apprent reason. It seems to work when it wants. I dont think this is a hardware problem.

Thank you for any help in advance.

A:Dell xps m1730 laptop display not getting power?

Hello Violet90 and welcome to TSF,

Is your laptop still under warranty?

If so, I suggest seeking help with Dell support or an authorized Dell service provider.

If not, take a read through the black screen troubleshooting sticky.

Black Screen Issues and Troubleshooting

If the screen is not working on boot then it is most likely a hardware problem.

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Answer Match 65.1%

Iv recently encountered the dreaded Plugged-In not charging Error
Upon Boot
ALERT! AC power wattage and type cannot be determined. The battery may not charge. The system will adjust the performance to match the power available. 
Iv come to the conclusion its the module that determines the adapter and wattage type.
As iv tested it with known working chargers and batteries.
Can anyone *** me with this knowledge or allow me to get a schematic for the mother board?

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Answer Match 59.64%

Since i bought a new laptop E7270, is it allowed to use my power adaptor my old Dell E6420 also for the new one?   If so i can use one adaptor at home and another in office and dont need to carry the power adaptor always.
Will this impact the battery performance of the new laptop?

A:If it is possible to use the power adapter of E6420 for my new laptop E7270? Will it impact the battery of the new laptop?

If the connector fits (it may not - the older systems use a much larger barrel connector than many of the new ones), AND the power (wattage) is equal or greater, yes.

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Answer Match 59.22%

I have a strange issue. I have a Lenovo T60 laptop and I am experiencing problems with the power management/power guage.

It will often show the battery not installed (power gauge is a greyish-white color with dashed lines) or it shows a red X. It does not matter if I am on AC power or on Battery power, it will show the full range of power, battery level, not installed, or an error.

I have searched Lenovo's site and I seem to remember seeing an FAQ about this, but now that I need it, I cannot find it.

What can I check or do to stop this? While it is annoying, I am not sure if I am having a battery problem or not. I did check my battery on Lenovo's site to see if it was recalled and it is not.

I do appreciate any help that any one can give me.


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Answer Match 58.38%

After my friend's laptop wouldn't run on battery power OR charge the battery I tried many "fixes."
Shockingly none worked that I found.
Only one thing worked for me to my surprise.
A last ditch effort was to open up the laptop (sony pcg-81114L) and disconnect the cmos battery for a few minutes to reset the CMOS.
To my surprise, when powered on, the battery instantly showed it was charging AND when removing the power plug the battery POWERS the laptop now! (and I'd thought I was wasting my time.)
Worked with an off brand battery also.
Many times this has saved many computers that have odd "unsolvable" things wrong with them.
Surely someone else has done this also but I haven't seen it posted anywhere to my knowledge.
Thank GOD for bringing the idea to remembrance!

A:sony vaio won't charge battery or run on battery power (CMOS BATTERY FIX!)

Hi askfault,
Do you have any information on how this fixes the battery problem? would be interested to know.

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Answer Match 52.92%

Recently I noticed that the amber LED on my HP Probook 650 G1 flashing constantly, even when the laptop is powered off.   The System Tray battery indication is 100%, fully charged, when on AC power and 100% on battery power shortly after undocking.    I find the Probook won't power up if AC power is not available (no response when pressing power button) but remains powered when I remove it from the docking station.    Have the electronics that control this LED flashing and power up when not on AC gone bad?    Is this an indication of other failure? thanks

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Answer Match 52.92%

This problem occurred with prior Win 7 Home O/S, so I upgraded to Windows 10. Heavens-to-Mergatroid!  This laptop runs just fine when only battery is powering it.  However, once I also plug in the power cord, the O/S does a hard crash within 1 to 3 minutes. How special! I can get about 2.5 to 3 hours when using the battery, but not if I also plug in the power cord.  That means that when the battery gets low I must perform a standard shutdown and then insert the power cord which recharges the battery if I don't turn  on computer.  If I then start the computer with both connected, it crashes.  I am not patient enough to live with a computer that has to be recharged every couple of hours.  HELP! I suspected a heating issue, so I took the back panels off and thoroghly cleaned the fan vents and other cracks and crevices using canned air, but this did not fix the problem.  Since in runs just fine on the battery, I deduce it is NOT a heating issue, neither dust or heat paste issues.  (I also used a cooling mat to no avail) Im 70 years old living in God's waiting room, but parts of my body are 18 to 30.  However, I do have "Essential Tremors" in both hands so I cannot do a full laptop disassembly even if I want to, which I don't.  I cannot afford to pay a computer repair shop $100 or more to try a fix this vexing power issue.  Other than hocking my car (it's too old also) to buy a new laptop, does an... Read more

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Answer Match 52.92%

Over the last few months I noticed that the battery meter on my Dell Inspiron E1505 laptop was blinking red to green and back... so having had this laptop for several years, I assumed that I would need a new battery soon. The adapter power cord was also beginning to lose some of its covering near the plug in site so I ordered both a new battery and power cord. (That was about 2 weeks ago).

Upon receiving my order, I was very pleased to see that when I installed the new battery and new cord, the battery already had some charge (I didn't note how much). I felt relieved to have my mind at ease that all was now well with my computer. (little did I know that I'd be needing help less than two weeks later!).

Important note... I very rarely use my laptop without the power cord... (past experience proved to be frustrating because I always needed more time than the battery provided.)

I've probably only used the laptop "on battery"... a few dozen times over the last 3 years!

Now... I am in a dilemma!

Yesterday, I took the laptop with me out of town when my husband and I did some real estate hunting.
Instead of using the laptop on battery... we had it plugged into a special power converter for use in the car. I noticed that whenever we stopped and turned off the ignition... the laptop would lose it's power immediately, and as we resumed our travel... I'd have to restart the computer... and there would be the "black & white" warning... Read more

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Answer Match 52.92%

Hi, my girlfriend in Beijing has an Acer Aspire S3 latop. She bought a new battery for it a while back and told me it was no good. I was in Beijing recently messing around with it and found that actually the battery is fine (lasts for >4 hours) but when unplugged and running on battery power, the laptop often just cuts out suddenly (loss of power). I took the battery out and had a look and cleaned all the connections but they seem fine.

The next part is the strange part and which I hope might give someone a clue as to what's going on...

When it cuts out, it will never restart again unless the mains power cable is plugged back into the laptop. As soon as that's done and the power button is pressed, it starts up again and the cable can be taken out immediately (I mean immediately - you can plug the cable in, push the "power on" button and pull the cable back out in less than a second) and it will start up and run fine on battery again... until the next time it suddenly cuts out without warning.

Because any unsaved data is lost and because the laptop cannot restart without the power adaptor, this very portable and light laptop is now reduced to having to be kept at home all the time and plugged in, which is exactly the opposite of what she bought it for.

Anybody have any idea what the problem could be or suggest some tests that could be done to find out? She took it to a local computer shop but the guys there had no idea.

Thanks in advance for any adv... Read more

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Answer Match 52.92%


Vista is retrieving me the error message that it is not able to retrieve the power parameters.
Do i need to install a softawre to allow me to access those parameters ?

Thanks for you feedback,



A:Battery - Vista is not able the retrieve the power options for the battery


To be honest I have no idea what you are talking about.
The Vista power options are a part of the Vista OS and you don?t need to install anything.

But on Toshiba notebook the Vista power option would be extended by some Toshiba power options.
Are you speaking about this Power Saver options?
If yes, then I would recommend reinstalling the VAP (value added package) because these power options are a part of VAP.

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Answer Match 50.82%

i have tried to power it up with power ac plugged in and without. on/off power button flashes white.
battery is inside "sealed" and may be difficult to access.
ran fine yesterday, shut down with 20% battery life.

if the ac plug is unplugged then i can get the led to turn off but once pushed, it ony flashes. no results

warranty is expired.
unit manufactured april 23 2015

i currently have it plugged in but no flashing light as i have not pushed the power button. im hoping that it will take a charge or correct itself with time.

what do you suggest? thank you

A:i have a lenovo edge 15 model80k9. led power light is blinking but computer will not repond. no power up . the battery is "s

Try the following...

1. Take out (or take it off) the charger.
2. Next take out the battery
3. Now hold down power button for 20 seconds and then rinsert battery.
4. Now put it on the charger again

NOTE: Make sure charger is plugged into the main power supply (not an extension cord, surge protector, etc.)

Sometimes, when the device is not plugged in directly, it doesn't get the power it needs. Holding the power button, while you restart it, clears out the temporary ram (no it won't delete anything you have saved) and will give the device access to the ram it needs.

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Answer Match 50.82%

Hello, this is my second post on this website; and I hope I'm posting in the correct category.

Here's the problem I'm having and I hope someone can help.

I've just repaired Windows XP and its now booting up great!, however, the battery icon (in the bottom left) has a symbol, the icon showing is a "plug" as if my laptop is plugged in and it never shows how much battery life I have, weather my laptop is plugged in or not. I know my battery isn't failing or is damaged because I checked it with another hard drive that has windows XP (and with Dell Diagnostics) and the battery icon shows up normally (i.e. showing me how much battery life I have left).

I've been reading up on this and I think Windows XP's "Power Manager" thinks or act as if I'm on a Desktop when I"m on a laptop. Please Help! lol

A:Windows XP Power Icon Battery Power Status Not Showing

Hello -Did the battery Icon ever work when you were in "Malware Removal" forum with Elise ??Please list your Dell model -Thank You -

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Answer Match 50.82%


Am new here but long-time Windows uses since Win95.
Currently have a DELL E6530 and it gave me a BSOD Event 41 Error while on batteries! Looking around Google and other forums, this transpires to be a PSU related problem, but it's a laptop, and was running on batteries at the time the BSOD happened. System was idling at the time. Running Win 7 Pro 64, as supplied by DELL.

Thanks in advance for any input...

Kind regards

A:DELL E6530 Event 41, Kernel-Power on battery power

Follow the instructions here: Blue Screen of Death (BSOD) Posting Instructions

Without dump files, nobody can help you as to the cause of your shutdown.

The kernel power event ID 41 error occurs when the computer is shut down, or it restarts unexpectedly.

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Answer Match 50.4%

The tips I got with this Kensington 33197 power adapter have numbers stenciled on them like N3, N5, N19, etc. The tips sold on their web site make no mention of the "N" numbers and have numbers like K20059, K20050, etc. and there is no cross reference.

You can also see a complete reference for "N" numbers to all the laptops they support at the above link. Again, no mention of the numbers Kensington uses on their site.

I need a cross reference for these kinds of numbers.

Kensington referred me to their telephone tech support; but, there is a language or cultural barrier that prevents their understanding what I need.

Does anyone know of such a reference?

A:Need power tips reference for Kensington laptop power adapter

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Answer Match 50.4%

My laptop will no longer turn on.  When the AC adapter is plugged in, the LED light is white indicating power is arriving at the laptop. However, nothing happens when I push the power button. Troubleshooting steps I have completed already include: Hard reset (several times including after each step below)Tried starting without the batteryRemoved all removable components and reseated themRemoved all removable components as well as bottom cover. Cleaned with compressed air. Put everything back.Nothing appears wrong and nothing happened between the last time it turned on and this time that I am aware of. The laptop is out of warranty, and I am pretty handy with computers. Is there anything that can be suggested short of a hardware replacement that would help get this resolved? TIA

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Answer Match 49.56%

Now the laptop DELL 9400 is saying I cannot defrag because the battery is too low. But I dont use the battery at all. I always use the ac adapter cord.
Is there a setting to address this issue, or is this a hardware problem?

A:Using AC power but laptop shows using battery power

Turn off the laptop, remove the battery and then start up again (with the AC power attached of course!). Do you still get the problem? Or does the laptop not turn on at all?



1 more replies
Answer Match 49.56%

Hi. Im new on this forum, but I have a problem with my Inspiron 1545 laptop from Dell pre-loaded Windows 7 Home Premium 64-bit (although I did re-install several times with OEM OS restore disc). Money is tight for us now, so my AC power jack on the side of my laptop (or the end which connects to the jack) is damaged. I don't know what it is or how serious it is. Once for a while we had to protect the cord from slipping out using duct tape. The only thing I really know is that the coded white rim on that end of the cord, a very small part of it is chipped. And my battery needs replaced, do I need to still fork over an expensive sum for a brand new one?

A:Broken AC power jack, no battery power, help

Hi CSean and welcome to SF
As I understand it, it's not the Laptop-side of the connection that's broken right?
In that case you might find this link helpful: Replacement Plug for Dell Inspiron 1525 1526 1545 Laptop Ac Adapter: Computers & Accessories
Granted those aftermarket replacements are not necessarily in the same quality as the original parts.
You often trade off quality for price.
These seem to be original parts (for 3-6x the price as it seems):

Hope it helps you further

5 more replies
Answer Match 48.72%

I would like to ask you if one can safely use P50 without battery, only with AC adapter plugged?Will removing the battery for some time increase its lifespan? The main reason to do this is the fact I'm sometimes not moving my laptop for longer than a week and I'm wondering if I could increase its battery lifespan by just removing it. Since removing the battery in P50 is very easy I decided to gather some informations and I've found this very informative thread: thread is more than two years old so maybe things have changed.All feedback is highly appreciated.

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Answer Match 48.72%

This is a common problem (I see lots of posts)
The problem source is the [Dell] AC adapter.  PA-21 Family, 65W, P/N: NX061.  It is made in China.
I have an XPS M1330.  Using Dell after warranty service, replaced the Mother Board twice, replaced the battery twice, replaced the AC adapter twice - not fixing it.
Turns out the power warning message is very informative.  It states "Please connect a Dell 65W AC adapter or greater for best system performance".  So, I plugged in my Dell 95W adapter - WOW Problem Solved.
A lab test of my new Dell 65W AC adapter shows it to be 64.6 watts.  If this unit gets hot (like after several hours of use), it may not put out the full 65 watts - the system may not recognize the adapter, it may power the system ok, but won't charge the battery.
These units burn out after only a few months of use. Their cables are too fragile. If Dell's or their supplier's Quality Control can't produce a reliable 65W product - I found seveal "Made In USA" universal adapters.

A:AC Adapter - Alert - "AC power adapter wattage and type cannot be determined"

Well my solution was simple.
I just removed the battery pack and powered up my notebook. Then I turned off the notebook replaced the battery pack and VOILA. The error message was gone.

10 more replies
Answer Match 48.3%

I have a mobile workstation HP elitebook 8440w with factory 9 cell battery and ac adapter+cord (US) type. I moved from US to India and had to use indian type power sockets. I used a Targus international power adapter (2 pin) which accomodates 3pin US power cord of ac adapter. It worked well for about 2 weeks without any problem. One day, I felt shock on my laptop. All over my laptop, including keyboard keys, palm rest, power button, back of monitor, and everywhere only when plugged in for charging (tested using tester). Not severe and not mild, its good enough to pull your fingers. Since I had no other internet options I had to use the laptop anyway...I wait for charging and unplug and use it. No shock if unplugged. But the battery doesnt get charge to 100%. It charges upto 75-76% and stop charging+when drains it switches off (not shut down) at 40-48% battery). First, I changed power cord to get an indian type pin (not the brick of ac adapter). It still does the same and I also noticed that the ac adapter brick gets heated before it stop charging. I feel it might be little too hot than usual (I dont have A/c only fan in my room)). A hp power assistant battery check shows battery is ok. I am able to use the system if it is charged above 50%. Is it a earth electricity issue? Or ac adapter issue? Please help.I have gone through other threads in this forum but couldnt fix it. Thanks.J.

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Answer Match 48.3%

 Recently, when I plug the charger in I get the message  "Your computer is designed to vary performance as needed when a smaller capacity Smart AC Adapter is connected. However your computer exceeds the power rating for the Smart AC Adapter connected. Please connect a higher capacity Smart AC Adapter." I am using the adapter provided when I got the computer, which is the only adapter I have ever used with it, and never had this problem until a couple of days ago (I have had the laptop since January 2015). Once that message appears the laptop will not charge, and will not show the charger as connected - if I run a battery check it will say the battery is fine but the AC is not connected. The light by the adapter will either be solid white or flashing white. However, the laptop will charge when it is turned off, and if the battery is removed will run fine on just the AC Adapter. If the laptop dies with the battery in, not recognising the adapter, it will begin to charge once off and will continue to charge if turned back on - a battery check now shows the battery is ok, and the light by the adapter is solid orange. Once I remove the charger the same problem occurs when I need to reconnect it. Where is this problem likely to be coming from, and how can I go about fixing it? The battery and charger seem to be working on their own, but something seems to be going wrong between them. 

A:Battery/Adapter problem?

Seems like I got this message once and this made it go away: To get rid of this power adapter nag:Open task manager/startup  and scroll down to HPMessage Services Right Click and Open File Location In the file manager you will see the HP start up files SmrtAdptr.exe is the culprit Rename it. ----- I used 0SmrtAdptr.exe----- Source: If this is "the Answer" please click "Accept as Solution" to help others find it. 

1 more replies
Answer Match 48.3%

Power cord tried through various AC outlets.  Brick shows good power LED.  Plugged into laptop, it doesn't recognize it being plugged in.  Battery doesn't increase or decrease when plugged in but will decrease no plugged in.  Have ran boot up hardware checks on battery and it is fine per the check.  Is there anything else I can do short of buying another power cord (again).

A:AC Adapter/Battery Issue

Hallo @uhhello? Im 99% sure there is nothing wrong with the Power cord. this cable never breaks there is like 1% change of it to breake if receive any kind of damage. There for I would recommend to try run a BIOS update on your computer  Link: use your P/N or full model name: Guide on how to find P/N.Can you post back with the full Model No. and Product No. of your notebook - you can usually get this by holding down the fn key and pressing esc,  If that does not help.Does it charge when the computer is off? Best regards.

ZincasI am an HP notebook/printer technician.Please click ?Accept as Solution ? on the post that solves your issue to help others find the solution.Click the Thumbs Up on the left to say ?Thanks? for helping!

2 more replies
Answer Match 48.3%

I have a laptop and to conserve the battery life, I tend to take the battery out and just plug only the adapter in. Is this bad for the computer or the adapter?

A:Battery/Adapter Question

No harm done. The only thing to worry about is because you are taking the battery out you have a greater chance of bending the prongs for the battery connection. Another thing to watch out for is that if it gets are hosed (as this will cause it to immediately shut off). Other than that it's fine.

Some newer model laptops actually come with an option that when it is plugged in, you can disable battery charging. So the power just goes directly to the computer instead of through the battery then to the computer.

Hope that helps.

3 more replies
Answer Match 48.3%

The problem started around 2 days ago. When you plug the charger in, the screen goes brighter. As I was sat there on the Laptop, the screen went dim. So I thought the Charger must of come out the back, so I checked but it was still plugged in. I looked at the charger icon and it wasnt charging. I then unplugged it and plugged it back in and it started charging fine. Then last night it did the same, only this time it wouldnt start charging again and then the battery ran out all together. Now I cant get the laptop on.

Do I need a new charger or battery?


A:Do I need a new Battery, AC adapter or other problem?

7 more replies
Answer Match 48.3%

The battery in my hp pavilion 4400 is drained. I plugged the computer into the AC adapter all night. In the morning, the battery is still drained and the computer will not turn on, even with the adapter plugged in. I'm thinking a bad AC adapter. Any thoughts? Also, if the adapter needs to be replaced, will an off brand less expensive adapter work, or should I stick with the hp brand?

Send responses to: [email protected]


A:hp pavilion battery/AC adapter

Just had to get one for my laptop...check for original WOW!!! went for off brand and works fine even if it only last a year I can still by 3 of them as opposed to the original.Just make sure you take your old one with you so you get one that is ok.

2 more replies
Answer Match 48.3%

Trying to get a replacement PSU for my Pavillon Laptop DV-4.  It was given to me for doing some work and figured I'd use it as a media hub for watching movies and what not. Any Help is appreciated.  I did find some on the HP parts page but they're way to expensive for a laptop that's so old. Thanks

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Answer Match 47.88%

I have an ASUS laptop and for some reason there is an orange flashing light where the light is usually not flashing. I bought a new charger for it because I thought that was it, but still not charging and light is still flashing. This has been going on
for well over a week. 

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Answer Match 47.88%

Hello guys, I recently purchased a Lenovo Y410P from eBay, and I have a problem with getting it to charge. The only way I can get the laptop to recognize the AC Adapter is this procedure: 1) Turn off laptop2) Take out battery and unplug charger3) Change the wall socket of the AC Adapter4) Plug the AC Adapter on laptop and press power button5) Re-insert battery in its place Even when I do this, if I take off the charging cable, and then put it back on the laptop, it will not recognize it and I will have to redo the whole process to make it charge again.What can I do? I am desperate because I need the laptop for professional work and I can't afford spending more money, since I am already in a very tight spot.  Please help me.  PS: Sorry for any mistakes in explaining, I am not a native speaker so I am not 100% sure I phrased things right

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Answer Match 47.88%

Hi, my laptop (HP ProBook 450 G0) won't turn on without the AC adapter although the battery is charged (97%). When the adapter isn't plugged in, the adapter/battery LED (on the left side of the laptop) is flashing really fast (like 20times per sec). When I press the power button, nothing happens. When the adapter is plugged in, I can turn the laptop on. The adapter/battery LED is off, Windows say "plugged in, not charging". I ran battery test and system hardware test and everything's OK. I tried hard reset (pressing power button 30 sec) and it didn't help. Any advice? Thanks in advance 

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Answer Match 47.88%

My laptop works fine only when ac adapter is connected and no battery inserted. However, when I inserted battery the ac adapter won't charge the battery. I downloaded HP UEFI tool for hardware diagnostic . I checked both battery and ac adapter. The results showed battery is o.k. but AC adapter was not o.k. as no ac adapter was detected and the test result was please connect the AC adapter you want to test. My question is do I need to replace the AC adapter ? or there is some problem with my charging jack / bios etc.

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Answer Match 47.88%

I would like to buy a second battery charger adapter but I can't find it on the HP website.

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Answer Match 47.88%

When I plug my charger into my laptop, the laptop does not detect the charger, and the battery continues decreasing normally with use (not charging).  I ran HP PC Hardware Diagnostics, and my battery passed the component test. However, my AC adapter showed an issue. This is the error message displayed.  Test Name: HPAdvSysDiag_ACAdapterFailure ID: NULL I've only had this laptop and charger for a little less than 2 months, and the charger was working fine yesterday. This error just suddenly happened today. I would appreciate any help. Thanks.   

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Answer Match 47.88%

Is it okay to use my laptop with AC adapter plugged or will it kill the battery life due to overcharging? I have Dell 6-Cell Lithium battery.

A:Should I remove my battery when the AC adapter is plugged in?

It will not kill the battery. The way a Lithium Battery breaks down is one cell goes bad and that causes the whole battery to go bad.

4 more replies
Answer Match 47.88%

I went to use my thinkpad t23 the other day. It came on in battery mode even though I had it plugged in. The battery seemed to drain faster than usual. Could the ac adapter have gone bad?

A:thinkpad t23 won't use ac adapter battery dead now

That's what it sounds like. Any way to test it? Do you have a meter? Does it still get warm when plugged in or emit any hum?

1 more replies
Answer Match 47.88%

I have an Acer Aspire 5740-5780 series laptop. There are two lights side by side on the laptop near the mouse touchpad. One indicates when the computer is plugged in, and one indicates the battery's status. If the battery is fully charged, and the laptop is plugged in, both will be blue. If the battery is charging, it will be orange.

Recently, the battery was dying; so I bought a replacement. It worked fine at first; but I noticed that, when I would charge the new battery, the battery indicator light would be orange for just a few seconds. Then it would go off completely, then turn blue very briefly, and then it would turn back to orange, and continue this process. The battery would eventually charge fully, but needless to say, this was really messing up the battery. Within a couple of weeks, the battery was dying, and Amazon gave me a replacement. Unfortunately, I realize now after this is happening again with the second replacement battery, that the problem must not be with the battery.

So here is my question. Do you think the problem is with the AC adapter or with the connection between the AC adapter and the laptop? A new adapter is not that expensive, and the laptop is over 3 years old; so I could see that being the problem, but I don't want to buy one if it's not going to do any good.

The reason I am confused is that the laptop works fine when plugged in without a battery even being in it. There is seemingly no loose connection at the port, and the cor... Read more

A:Is the problem the AC Adapter, the battery, or the port?

I have read quite a bit about people haveing to update the bios to fix it. I don't think it is your adapter. Did a quick search found this.

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Answer Match 47.88%

My battery does not last too long. It does between 2 or 3 hours. I read if you freeze it can make it longer but this people says do it on your risk. I tried HP web from UK and they do not have a battery replacement. Where may I buy a genuine HP G71 340US notebook.My another issue is regarding my cable and adapter as they overheat (I have another HP minilaptop and it is cool per hours). I need to charge constantly my battery and the adapter is overheat. I  bought my notebook in US in 2009 but as I live in UK I found it easily to buy a new cable and if I go to Spain I use a european plu cable. I AM AWARE ABOUT A LOT OF COMPLAINS ABOUT OVERHEAT and HP have a web for LS15 cord recall and apparently they are offering a replacement because of the OVERHEAT HAZARD but a return message states my adapter CT number is not affected but IT IS. As soon as I connect the adapter notebook and adapter overheats. When I am only on the battery doesn't happen.Does anybody know how to resolve the problem of the adapter cable and get a new replacement battery in United Kingdom? Thanks for your  help

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Answer Match 47.88%

Hi all. I have an 11 month old HP Compaq 6735s laptop which has up until now been a very reliable machine.  It came with Vista but was upgraded to Win7 when it was released. Approximately 2 weeks ago I started getting the message when on AC power that the "smart AC adapter is not providing enough power" (something like that anyway!) And even though plugged in would switch to battery power only.  Restarting the laptop always "fixed" this. Then about a week ago the laptop refused to work on AC power at all, only the battery.  Of course the battery soon became totally discharged so I removed it, and found that the laptop works fine on AC power with the battery removed.  I have tried another identical HP AC adapter to mine and the laptop behaves in the same way.  So I'm kind of discounting the AC adapter.  The guy at the computer store where I borrowed the AC adpter to test it claimed it was the power port on the laptop that was the culprit, but I doubt this as of course the thing runs just fine on AC without the battery... Strangely though the thing will run fine on AC power with the battery installed if you first remove the battery, then insert the battery once Windows is running, charging the battery also - that is until the message about the smart AC adapter not being powerful enough pops up (usually after an hour or two of use).  I've run the battery test and it gets a clean bill of health.  So I'm at a lo... Read more

A:6735s AC adapter and/or battery problems?

Hi bob, Were you able to resolve this problem? I have same issue with my HP compaq 6715b laptop. Sujit 

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Answer Match 47.46%

My laptop was fine a few days ago but now when I plug it into the wall ac power the laptop will not turn on at all no noise. However when I plug the power cord in I do get a light for the battery charging,(yet to see if battery will take a full charge and come on) but so far nothing. Any ideas as to fixing this or why this could happen. can I get files from laptop harddrive to my pc? Remove laptop hard drive and connect to my pc? Thanks

A:No Ac Power or Battery power to Laptop

Sounds like a major failure in the laptop.

You can buy adapters for laptop HDD to Desktop IDE drives, quite cheaply. That will allow you to access the files on the hard drive.

USB cases are also quite reasonable for laptop hard drives and give an easy way to access the drive.

1 more replies
Answer Match 47.46%

Need to know which battery plug in adapter works for Real Tec Radio Model RTL8188EE.Its a HP laptop. Missing the plug in.

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Answer Match 47.46%

I have a Satellite Pro U400-160.

I need to replace both the battery and the charger of my Toshiba, but I'm a little wary of compatibility issues.

Is any battery suited for Satellite Pro U400 suited for mine?
As I can't seem to find which batteries are specifically suited for my computer.

(For example: is this one: ?)

Is there a quick way to check if a battery / charger are compatible?

A:I need to replace battery and AC Adapter of Satellite Pro U400-160

Every battery and AC adaptor that you get from Toshiba has specific part number. All you must do is to use this number and order identical part. You should be able to find it on internet.
You can also get compatible parts ordering it by authorized Toshiba service provider in your country.

By the way: All U400 models have the same construction and similar specification so all batteries specified for U400 can be used on your U400-160.

3 more replies
Answer Match 47.46%

This problem appear at all Dell models...from our experience specially after a dc power jack replacement the laptop doesn't recognize the batery or AC-DC adapter...we try reseting the bios by removing the CMOS batery, didn't fix it...the only fix we found so far it's a replacement ac adapter or worked in all cases...the place to buy it...the cheaper but not the it on your risk...if further solution found pls reply back or place an inquire at

A:Dell laptop not recognizing AC-DC adapter or battery

power adapter lead gone off when pug in the laptop but the laptop wont turn on. dell d 610. what do i do pls.

1 more replies
Answer Match 47.46%

I am hoping someone has already done this and can help guide me towards a solution.
I was told by an individual at the UPS store where I returned my All-in-one home internet service router, that I could buy an adapter online to use this device as a mini UPS for my devices at home. The unit has a 5.5mm (male connector) plug that used to connect to the router.

I need to get a female connector that will allow me to hook up a surge protector to the unit.

Here is the link for the product:
Any support is appreciated. Thanks in advance!!

A:Help Please I need to find an adapter to use my AT&T Belkin battery backup for my PC.

To use it for a computer or any other type of device, it would need to have AC outlet. That unit appears to be a UPS/AC converter for the hardware that was attached to it.

2 more replies
Answer Match 47.46%

I have a Dell XPS M1730. When I boot the device it takes me to Intel® Matrix Storage Manager I checked the bios to enable raid in the system bios and it is set to automatic.

Dell XPS M1730
Windows Vista Ultimate

I boot the computer and this screen comes up after the screen that says press f2 for bios and f12 for boot menu
This screen stays like this for about 2 minutes. Then turns black and nothing happens.

I don't know what to do from here.

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Answer Match 47.46%

This issue I am having is hard to google, I am not entirely sure what to search for.

I just fresh reloaded windows 7, to see if it was a software problem, even though I was pretty sure it wasn't. This is happening before and after the format/reload.

Basically, when I turn the power on, the power icon comes on, I hear it booting up, but none of the lights on the LCD or the mousepad, or the other random lights come on, including the screen. So I have to hold the power button, turn it off, then turn it back on. This will happen 5-6 times, then randomly it will just turn on like normal.

This happens when it's plugged in to the wall with a battery and without a battery. (Was trying to rule out a battery issue.) It does not hold a charge, so the battery is pretty gone anyway.. but it's not related to this problem that I can tell.

Just curious what you guys think might be going bad, so that I can get it replaced before it stops turning on completely.

Thank you!

A:Dell XPS M1730

My guess would be the motherboard. But I wouldn't replace that in 6 year old laptop, I'd replace the whole laptop.

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Answer Match 47.46%

Hello all....I have recently upgraded my xps m1730 from vista pro to win 10.  Is that a way to shut off the front panel lights and the lights on the keyboard.  They suckup too much battery life.


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Answer Match 47.04%

I bought the laptop used. it appeared the battery wsdead. I bought a new battery. The battery would stay at 53 percent and when i would unplug the charger it would immediatly shut off. i troubleshooted in the device manager and reset the laptop. Nothing happened. I reset a second time and the battery was charging and the laptop would run off battery power. this soon stopped working. I continued to troubleshoot. i got it to charge again and run off battery power but now it will again not run off battery power. the battery is now at 74 percent so i know at some piont charging was happening. this is very frustrating. Iv built a gaming pc jst recently and i feel like i should be able to figure this out. Any help would be much appreciated.

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Answer Match 46.62%

I have scoured the internet for a similar problem/solution but to no avail. It seems I am the first person in the universe with this problem.


A few months ago, on my ASUS g60 vx laptop, I would notice that while gaming and doing anything really, with the laptop plugged in, it would randomly shift, rapidly, between 'Battery Mode' and 'AC mode' as if I was rapidly plugging and unplugging the AC adapter. It seemed almost as if I shifted it around and made sure not to move it, I could get it to remain in 'Plugged in, charging' mode. So I did that for awhile.

Things got worse and I eventually got a message saying my battery was most likely dead. I got HWMonitor and sure enough, it said the battery was pretty much fried. So I took the battery out completely and just used my laptop plugged in for months with no real problems.

Then Christmas came along and I asked for a battery from my in-laws. They got the exact battery for my laptop, I'm 100% sure of it. I slid the battery into place, it fit perfectly. I turned on my computer and saw the batter had like 33% charge, which I'm assuming it shipped with. Problem is, it wasn't charging the battery. I was still just using the AC adapter power apparently.

For days and days it stayed at exactly 33%. Never would charge. Even if I shut down my computer and left the charging cable in, nothing. So I start my computer, and take OUT the ac adapter. What do you know, it starts draining ... Read more

A:Extremely unique problem with laptop battery/adapter

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Answer Match 46.62%

Im having an issue charging my laptop battery, i have tried a the fix where you uninstall the drivers from the device manager and  shut down the computer and boot back up but it wont do anything The computer will turn on with the AC adapter connected and the battery out.Computer will turn on with the Battery in and the AC adapter disconnected.Computer will turn on with the battery in. If the computer is turned off with the battery in and i plug in the AC adapter nothing happens it would not charge it.If the computer is off without the battery and I plug in the AC adapter the power light with the little lightning bolt will flash once and it would allow me to turn on the computer. So i dont know exactly whats going on. I tried to turn on the computer with the AC adapter only and windows shows it recognizes its connected, but if i plug in the battery it would automatically change from saying that is connected to disconnected and stars running with the battery juice only even when the AC is still connected. Some how i feel like the battery overrides the AC adapter and i dont know what to do... Please help    

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Answer Match 46.62%

sorry this doesn't belong in this forum, I moved it to the hardware forum...if a mod could delete this thread it'd be appreciated, thanks.

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Answer Match 46.62%

I'm trying to help my girlfriend make her computer run more smoothly, and I have no idea where to start. It's a Dell Inspiron 1521 running on Vista, and she has had it for about a year and a half now. However, soon after she got it, she has had trouble with it being extremely slow on startup and while running normally. CPU usage when doing absolutely nothing can range anywhere from 10-35%, and when actually doing stuff, it'll hit 100%. Currently, physical memory is 1917 MB total, 1150 MB cached, and 5 MB free. There are currently 61 processes running for all users, which strikes me as a bit high.

I read some forums a few months ago and thought that perhaps the McAfee that came pre-installed was the problem, so I uninstalled that and installed AVG Free edition instead - which I think helped slightly, but it still feels extremely slow. I downloaded HiJackThis and gave it a run after reading about it on some other sites, and so I'm attaching the log. I know there are some worms/Trojans among these, but I'm not sure exactly which ones I should remove and how I should go about removing it. I read the guide for HiJackThis, and it said to post on one of these forums if I had no clue I was doing, so here I am.

Also, I don't know if this is related or not, so I thought I'd post here, and you can redirect me to a different forum if that's the case. For the past few months, the battery on the laptop will not charge although it it plugged in corr... Read more

A:computer running slowly and battery adapter problem

It's been a week since I posted, and I haven't heard anything, so I hope it's ok if I bump it.

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Answer Match 46.62%

I have a Dell Inspiron 1100 which, for the last 4 days, will not start using the power adapter. It will start and works fine with a charged battery. However, my battery is now out of charge.

If I take the battery out and try and start the machine, all three lights go on at the front, but then immediately everything goes off.

I think with machine switched off and power supply plugged in, it is charging the battery, but the ac power adapter makes a wierd clicking/ticking noise, so I'm not keen to leave it on/charging too long.

My Dell Inspiron 1100's warranty ran out in 2004... Dell were very pleased to tell me this and tried to sell me an adapter for £85.00. However, I'm not sure that replacing the adapter will fix it. The green led is on and, as above, it appears to be charging the battery AND all lights light up for a split second at least, so some power is getting through.

I have read other posts with similar issues, but can't find exactly the same issue. Any help/ideas would be greatly appreciated.

A:Dell Inspiron 1100 starts with battery, but not with adapter

It is possible that the motherboard has developed problems, but you must try another AC adapter first. An AC Adapter is much cheaper than a motherboard

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Answer Match 46.62%


Problem I Have Happened Suddenly ,laptop workins perfect all the time ,but since yesterday when i plug in the ac adapter laptop will work for 10 seconds powerd off then and then will not turn on - only orange power cord icon blinks.
I Checked the ac adapter with my girlfriend protege r500 - she has exactly same model and its working perfect on the AC .... ,when i use her battery my laptop working again fine - any ideas

A:Portege R500 works on battery but after connecting to AC adapter is OFF

Can you start your Portege with AC power supply only (battery removed)?
If yes do it and when Windows is fully loaded put battery in place again.

What happen when you do this?

2 more replies
Answer Match 46.62%

I have a lenovo ideapad y510p and everything was fine until for I thought I'd do the battery reset in the lenovo energy management,at first the battery was dead and laptop wouldnt turn on,,I found one way around this which is that first I take the battery out and then insert the ac adapter,the laptop turns on then I put it in hibernate while I insert battery after which it seems to charge but only after I do these steps,but if I take the adapter out and insert it back in,it would stop charging.this is all because of the lenovo energy management software battery reset.I've uninstalled it but it doesnt work.any suggestions?I'm guessing one of the steps after full charge during the battery reset the battery gets drained where it says "plugged in and not charging" until it reaches zero is the problem.

A:lenovo ideapad y510p ac adapter battery problems


8 more replies
Answer Match 46.62%

my dell screen constantly looks like somebody put yellow blobs of paint on the white part of screen-would appreciate advice

A:Dell xps m1730 problems

You have physically damaged the LCD screen. The repair cost is prohibitive. Either your buy a new laptop or use an external monitor.

-- Andy

4 more replies
Answer Match 46.62%

I have a Dell XPS M1730 running Windows XP Pro SP3, which see's the DVD drive as a CD drive in My Computer however, is device manager it see's it properly as a TSSTcorp DVD+-RW TS-L632H. I currently have tried Roxio Ultimate 2009 which used to burn DVD's flawlessly. As I wasa attemtping to burn a DVD Video last night using Sony DVD-R disk's, Roxio claimed that the disc needed to be formatted, which seems strange to me. I then installed IMG Burn freeware which has always been a reliable backup program and still am having issues. First I updated the firmware for the DVD Burner, which I obtained from the Dell Support site. The update completed sucessfully, however the issue still remains that the drive is recognized as a cd drive in my computer. I then un=installed the device for device manager and rebooted the system and it foundthe new hardware but withthe same results as before. Is it the Sony DVD-R disks or is there a driver issue that I'm overlooking? I appreciate any and all suggestions as this one has me stumped. I'm currently on vacation and don't have access to my normal diagnostic tools or software so any links to such programs would be greatly appreciated. Thanks in advance as you guys have always come through in a clinch!



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Answer Match 46.62%

Hey all!

I'm using a notebook someone lent me. It came with Vista but when I got to it it had W7 ultimate on it. It runs fine, genuine and all that..except it has 2 unknown devices bumbling about in device manager and that simple indie games with no business complaining about the graphics are refusing to run.

I managed to use the BIOS to identify the internal graphics chip as a GeForce 9800M GTX , as DXDIAG just says it's a standard VGA display adapter.

So in short, the problem is, the device runs fine...except for gaming. Which is kind of what I'd like to use it for.
Downgrading to Vista may be an option , but given that Vista is utter crap I'd really rather not.
Of course if the problem isn't avoidable, I will have to.

I've searched for drivers and tried installing updated windows 7 graphical drivers for this specific card. The next time, Windows 7 would not boot up. It would put me on a black screen, I would not hear the welcome jingle or anything, and I would always have to do a hard system restore from the repair console . At which point, naturally, it would run.

I had to install .net framework 4 and DirectX myself (Install and update, respectively) and the problem of course still persists.
The unknown Devices are listed as :

"3D Video Controller"
"PCI Device"

Let me know if you need more information, please. Thank you.

A:DELL XPS M1730 woes

Have you gone to the Dell wegsite and input the service tag # to see if drivers for Win 7 are available?

3 more replies
Answer Match 46.62%

Hi, i know this gaming laptop isnt that new any more, but i was wondering can it still run todays games at medium settings atleast? How does this laptop do in terms of cooling? Bare in mind im not a heavy gamer, i play MMO's and things like LoL.


A:Dell XPS M1730 question

Download and save the

TSG System Information Utility (SysInfo.exe)

After it's been downloaded and saved, double-click it to run it.

Information about your computer will appear.

Return here to your thread, then copy-and-paste the ENTIRE text here.


1 more replies
Answer Match 46.62%

My Dell will randomly/ intermittently drop its wi-fi connection. We use a Verizon Mifi2200 985e aircard. The two iphones we have stay connected so does my fiances Toshiba laptop. this has started recently after the vz access manager asked me to update the "locations profile". I run windows Vista home premium. Here are some of my system specs. Please let me knwo anyhting you can to help as I game online after work to relax and randomly getting dced is adverse to online enjoyment.

OS Version: Microsoft® Windows Vista™ Home Premium
System RAM: 6141 MB
CPU Name: Intel(R) Core(TM)2 Duo CPU T9500 @ 2.60GHz
CPU Speeds: 2600
Physical CPUs: 1
Virtual CPUs: 2
Video Card Description: NVIDIA GeForce 9800M GT
VRAM: 512 MB
Primary Display Resolution: 1920x1200
Multi-Monitor Desktop Resolution: 1920x1200
Microphone: True
Language: English (United States)
Free Hard Drive Space: 290266 MB
Total Hard Drive Space: 472843 MB

A:Dell XPS m1730 Drops Wi-fi

7 more replies
Answer Match 46.62%

Hi guys, i am faced with a choice that i would like to be giving some advice on. I have an 2007 Dell M1730 and when it comes to gaming it have done an outstanding job. It can play very early games with no problem, but now that we are in 2013 i have had to resort to the lower setting of games. I was playing on either doing an overhaul, or just buying a brand new computer. The question i have is what is cheaper, and what gets me a better machine. Newer gaming computers can cost as much as my mac book pro. Below i am going to list some basic specs of the m1730. Anyone who could give me advice on price management, or even suggestions for new processors, ram, hard drive, video card, and other important aspects would be much appreciated.

Processor -Intel(R) 2 Duo Core
Processor- Type t9300 @ 2.5 GHzz 2.50 Ghz
Video Card- NVIDIA GeForce Go 8700M GT
Ram 256mb

A:Upgrading my M1730 Dell

Is that 256 mb of ram or video ram? If that is all of the ram that you have you have no where near enough to run Vista.

12 more replies
Answer Match 46.2%

Hi all

I have an HP 530 laptop (1.6 dual core, 1gb memory, 250gb HDD (was 80gb), windows 7 ultimate 32-bit build 7600 (was vista home basic))

My PC runs like a dream. Recently it started giving me problems though. It dies when it wants to. There's no pattern to it.

Sometimes I'll run it on full battery and it'll hold on for 2 hours. Other times full battery keeps on going for 5 mins and then dies indefinitely. Okay sure, you'll say I should replace the battery, but that's not all.

If I run the PC on AC adapter it can sometimes keep on going without the battery for a while. Other times it'll die after 2 mins. Sometimes it charges the battery full and then keeps on going with the battery the whole day long, other times it discharges a full battery in 20mins and dies. If I unplug the AC adapter for a while and plug it back in it seems to solve all the problems for a short while.

If I delete the AHCPI battery manager in Device manager settings it also solves the problem for a short while. These problems only started when I installed Windows 7.

I have deducted that it could be that:
1. I need to replace the battery.
2. I need to replace the AC adapter.
3. I need to go back to Vista or XP
4. I need a BIOS flash.
5. I need a software fix or setting on Windows 7 of some kind.

Somebody please help!!!

A:HP 530 Laptop battery or AC adapter or software issue. Dies anytime

Hi FriedBiltong,

It could be the AC cord or jack. You can easily check it out by moving the cord, usually close to jack. Look at the light, there you can see if power is connected.
Laptops works without battery too, so you can skip that part too.
Hope it's not too serious..

1 more replies
Answer Match 46.2%

Over the past year i have had a problem on and off with my alienware 17 laptop. While playing games with the power adapter attached i usually have a problem with the game freezing causing me to have to hard reboot my computer but when i play on my battery it works perfectly fine. Even when i run on battery mode while playing games and plug in the adapter the computer still seems to freeze up on me. The strange thing is that i can do school work and surf the web while the adapter is plugged in. 
Computer specs:
Processor: Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz 2.40GHz
Memory: 16gb 

A:Alienware 17 freezes when gaming and plugged into ac adapter but not when running on battery

anyone got any insight on what this could be? 

2 more replies
Answer Match 46.2%

The other day my battery decided to go 50/50 on me. Half of the time it works, albeit charges insanely slowly, or it acts as if it's at a 0% charge and puts my laptop into sleep mode. To top this off, my wall charger doesn't seem to register with the laptop as plugged in anymore. It has a small light ring to show when it is plugged up or not, and it seems that the laptop won't charge even when it shows it is clearly connected to the adapter. Now, another symptom it goes through is the light on the adapter turning on when plugged into the laptop but then off when removed. It's somewhat old at this point but it has never done this before. Any ideas on what to do? I'm running Windows 7. (I apologize for the lack of formatting. Having to type this up on my phone while riding around isn't helping me any.)

A:Dell Studio 1749 battery not charging/adapter error

Its either a power supply problem of some sort or the a/c adapter and battery might have to both be replaced and see if that helps any.i know on my dell computers when the batteries have problems they start blinking orange and blue constantly.which usually means they have had it.

2 more replies
Answer Match 46.2%

I have a xps m1730 and my son turned it on the other day and it has lights but doesnt sound like any fans running. also last few times he used it it started overheating it seemed so we shut it off to cool down now we have nothing
any help would be great the dell website only helped to a point then would not go any farther.
thanks ahead of time

A:No display or fans on Dell XPS m1730

I'm afraid it is time to have it serviced by a laptop tech

1 more replies
Answer Match 46.2%

Limited or No Connectivity (DellXPS m1730)
I can not connect to my own wireless router. I verified the password. I know my laptop can connect to the net by testing it out to my neighbors unprotected wifi.

I disabled my firewall (webroot firewall) still nothing.

Its a new laptop I got it is XPS m1730 Vista Ultimate Service Pack 1 (32 bit)
I did a IPCONFIG /All and posted it below. any suggestions greatly apprecaited

Microsoft Windows [Version 6.0.6001]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.


Windows IP Configuration

Host Name . . . . . . . . . . . . : John-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : Backbay

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : Backbay
Description . . . . . . . . . . . : Dell Wireless 1505 Draft 802.11n WLAN Min
Physical Address. . . . . . . . . : 00-24-2B-7E-68-76
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::ac31:8978:73d4:3592%12(Preferred)
IPv4 Address. . . . . . . . . . . :
Subnet Mask . . . . . . . . . . . :
Lease Obtained. . . . . . . . . . : Wednesday, April 22, 2009 10:18:19 AM
Lease Expires . . . . . . . . . . : Wednesday, April 22, 2009 2:18:19 PM
Default Gateway . . . . . . .... Read more

A:Limited or No Connectivity (DellXPS m1730)

That IPCONFIG shows a good wireless connection.
Try these simple tests.

Hold the Windows key and press R, then type CMD (COMMAND for W98/WME) to open a command prompt:

In the command prompt window that opens, type type the following commands one at a time, followed by the Enter key:

NOTE: For the items below in red surrounded with < >, see comments below for the actual information content, they are value substitutions from the previous IPCONFIG command output!


PING <computer_IP_address>

PING <default_gateway_address>

PING <dns_servers>



Right click in the command window and choose Select All, then hit Enter to copy the contents to the clipboard.
Paste the results in a message here.

<computer_IP_address> - The IP Address of your computer, obtained from the IPCONFIG command above.

<default_gateway_address> - The IP address of the Default Gateway, obtained from the IPCONFIG command above.

<dns_servers> - The IP address of the first (or only) address for DNS Servers, obtained from the IPCONFIG command above.

If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.

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Answer Match 46.2%

Repairing my adapter, I accidentally reversed polarity. Now the PC is running on battery, but not with the A.C adapter and the battery does not charge. I try with another adapter. Same problem.
I want to know what is the component that serves fuse or protection  the motherboard and which must be changed.
On the mainboard i see also the inscription F1 Fuse 5A , do you know where is this fuse on the mainboard lay out?

Thanks a lot

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Answer Match 46.2%

I've browsed various forums and not seen a confirmed answer from our friends at Dell.  The M1730 is MORE than capable of running Windows 7 - I currently have Windows 7 Ultimate 64-bit RTM installed.  Everything seems to work well for the most part, although I do experience video driver crashes from time-to-time.  They tend to occur when I'm playing World of Warcraft (not the most graphically intense application out there).  Searching the internets yielded no solid results, but I suspect it may be a heat issue.  That leads me to believe that this is the reason the M1730 is NOT currently on the Windows 7 supported hardware list, but I'd like to know specifically why and if/when we will see Windows 7 drivers and support from Dell.
Video drivers are the latest and greatest from Nvidia at the time of this posting and all other drivers are either Windows 7 native or Windows 7 drivers from the manufacturer.
Windows Advisor states that the M1730 fully supports Windows 7, why doesn't Dell?
My system information is (from DXDiag):
------------------System Information------------------Time of this report: 10/5/2009, 21:27:13       Machine name: XXXXXXX   Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255)           Language: English (Regional Setting: English)System Manufacturer: Dell Inc.&nbs... Read more

A:When will the XPS M1730 fully support Windows 7?

Considering how much money nVidia has already lost on the 8xxx laptop series cards, they may be totally done with any new development for it.

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Answer Match 45.78%

For the last two weeks, every time I start my Dell INSPIRON E1705 while using the power supply I am greeted with the following message. "The AC power adapter type cannot be determined. Your system will operate slower and the battery will not charge. Please connect a Dell 90W AC adapter or higher for best system operation". I press the F1 Key and everything works fine. I've read about this on other websites and most say it's a design flaw in the power supply after the cord has been properly wound around the supply as designed. Apparently a few of the cords internal wire strands become broken and cause this message. My computer is from June 2006 and shouldn't be having this issue so early...or ever. This seems like a flaw that should have created some type of manufacturers recall since so many people are having this issue. I'm of course out of warranty, will Dell replace this free of charge?

A:Power Supply - "The AC power adapter type cannot be determined....."

You are correct, the failure is due toloss of the power supply ID signal. Sometimes this happens because of strain on the plug, which breaks the signal wire. Some even are so severe that the insulation breaks away from the plug; this is due to rough handling. The other cause is one or more of the power socket solder connections to the system board become broken. This also is related to severe handling. I have seen one case where all three power connections and three of four mechanical connections were disconnected. If the power supply is bad, a replacement will cure the problem. If not, then the socket is bad, and this will require a system board replacement. If you are experienced, you can try to resolder the connections. I am experienced and was not able to get my daughter's E6000 to work by resoldered. More recent Dells are using a replacable power connection board which is a much cheaper repair.

64 more replies
Answer Match 45.78%

Good day, I have Dell Xps m1730. Recently it began a physical memory dump when it suddenly switched off. When it attempted to restart, it switched on(as in the power came on and the Dell loading page appeared) then once that initial loading was finished, it goes to a black screen with a small white underlining cursor in the top corner. At this point from memory it normally would tell you what devices and check it was running( from memory it's the ms-dos screen? I think) anyway. Unfortunately nothing happens when it gets to this page. It just stays there.
I so far have run the diagnostics and that runs without any trouble but doesn't find anything.
Any suggestions?
Thankyou for any help in advance

A:Dell Xps M1730 failing to load at startup. Help

Check to see if you have any cd/dvds in your drive(s), or you have usb drives, external HDs, etc., plugged into your PC. Any of these may interfere with the startup. You may also wanna check the boot load order by going into your BIOS setup screen at startup and making sure your Windows HD is set to startup first.

Otherwise, have you never been able to get past this since? It may very well be a hardware failure. It sounds very much like it's hanging at enumerating a device at startup and the device is preventing your PC from continuing its load process. You can start checking stuff by either:

A. Re-seating the hard drive inside the laptop, as well as the memory. Make sure that memory is seated flush in the slots and that the hard drive is firmly seated and bolted in.

B. Do some hardware testing. The UBCD is an excellent recovery tool (make sure you have CD set to load first in boot order). You may wanna run the following from it:

1. Mersenne Prime Test (Prime95) - Run overnight
2. Memtest86+ - Run overnight
3. Seatools - Short & Long Self Tests if given option

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Answer Match 45.78%

Sorry if im in the totally wrong area, first time post.

My laptop:
Dell m1730
4gig Ram

So my Dell M1730 one day decides to stop charging and then slowly looses its power until it goes dead, I have had this issue once before, so as I did before I let the laptop sit there for a couple of hours then plugged the power back in and it worked again. But now whilst im on it, it is always detecting the charger then not recognizing it and so on, until eventually it just stops detecting it and goes flat, and I have to wait a couple of hours before I can try again. I have checked the part that goes into the laptop, as in opened it and checked it, there was no obvious damage. So I have no idea whats wrong, Could it be the mother board? Why is it working if I leave it for a while?

Also, It will boot without the battery but I have to leave everything unplugged after an 'episode' for at least 3 hours before my laptop starts taking power, and then when I start without battery it loads but doesn't make it to log in screen and eventually just shutdown straight away.

So basically my laptop isn't taking power, my ac adapters connector piece that goes into the computer has been examined and there was nothing abnormal there. I have tried turning off, removing battery and ac adapter then holding power for 50-60 seconds, that didn't work, I re-installed Microsoft ACPI-Compliant Control Method Battery, that also did not work.

Also, I do not have another M1730 or similar laptop ... Read more

A:Very annoying charging problem - Dell M1730

Hi check the sticky Black Screen Issues and Troubleshooting
is it overheating
how old is the battery
check this from the dell forum Dell XPS M1730 Battery Failed - Laptop General Hardware Forum - Laptop - Dell Community
the service manual is here if you need it Documentation
more from dell forums dell xps m1730 battery - Dell - Search - All

9 more replies
Answer Match 45.78%

Hello, for some unknown reason everytime I try to view TV on my laptop, my machine give me the blue screen of death and then restarts. I tried the newest version of Cyberlink PowerCinema 5. I will install the program file, set up the channels and everything in the settings menu, but when I click on the atual TV icon, it freezes and restarts. Same thing with Nero 9. I have the latest version and when I try to boot up Nero Live and click actaully try to watch TV it will freeze on me.

Its interesting to note that Television worked fine through Windows Media Center 2005 on my other laptop the Inspiron 9400 using the same Dell Angel USB Tuner. I read somewhere online where new codecs might be at fault, so I uninstalled K-Lite Codec Pack. I also uninstalled my newest video drivers (downloaded from nvidia site) and installed older versions. None of that helped. I then tried to install the drivers dell has listed on their site for video as well as the Ageia Physx drivers and STILL when I try to play TV it freezes on me. The drivers for my TV card seem to be the only ones available. Oh I forgot to mention, I have Windows XP with SP3. I am ripping my hair out here, trying to figure this out. Please help !

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Answer Match 45.36%

The battery works just fine I can mess around in BIOS on battery power I can even install windows while only running the battery, however once inside windows (Windows 7 ulimate x64) if I unplug the charger it powers off / crashes.. any ideas or answers would be greatly appreciated thanks.

A:Dell XPS M1730 Crashes / Powers Off when I unplug charger.

I dont know if this helps but I went into computer management event viewer and found these errors which coincide with the crashing. I took pictures.

1 more replies
Answer Match 44.94%

I'd like to run my P50 without my battery in it since I usually use it in the same place with the AC adapter plugged in.
I've so far been in the habit of having Airplane mode auto-detection enabled so the battery gets 'exercised' and when it gets low I turn it off to power the battery again.
But I'd rather just not have the battery in.  So I took the battery out and the P50 loaded up fine, for a sec.  After loggin in Windows it did a hard shutdown.  I tried to power on again and what happens is the keyboard lights up for a split sec then nothing.  So it's like it's trying to power up but can't.  I looked for a BIOS setting and found one about an AC feature but that didn't make a difference.  This seems like odd behavior to me, but still feel like there's a Lenovo specific bios feature somewhere, or at least I'm hoping so.

Go to Solution.

A:P50: No Power without battery

Thank you for sharing your experience that when the battery is removed from your P50 ThinkPad and set in airplane mode, the system is unable to run the system on AC power.
The reason this setup does not work is because when Airplane mode is enabled, the 135W AC adapter acts as a 65W AC Adapter by design. Since the P50 requires more power than 65W, and expects to make up for that in Airplane Mode from the missing battery, the system will fail to power on.
Here is a Lenovo Service TIP that discusses Airplane Mode:
Thank you,

2 more replies
Answer Match 44.94%

I'd like to run my P50 without my battery in it since I usually use it in the same place with the AC adapter plugged in.I've so far been in the habit of having Airplane mode auto-detection enabled so the battery gets 'exercised' and when it gets low I turn it off to power the battery again. But I'd rather just not have the battery in.  So I took the battery out and the P50 loaded up fine, for a sec.  After loggin in Windows it did a hard shutdown.  I tried to power on again and what happens is the keyboard lights up for a split sec then nothing.  So it's like it's trying to power up but can't.  I looked for a BIOS setting and found one about an AC feature but that didn't make a difference.  This seems like odd behavior to me, but still feel like there's a Lenovo specific bios feature somewhere, or at least I'm hoping so.

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Answer Match 44.94%

I have a compaq presario laptop model 714 NR vista os, Battery is fully charged but the computer will only run on AC when i unplug the ac power cord pc shuts off instintly, i tried removing the battery and doing a hard boot says battery is 100% also tried another new battery . pc just wont start or run on the battery runs just fine on the ac adaptor
Any ideas
Thanks masonman

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Answer Match 44.94%

I have an acer 4730z, with windos xp program. My problem is that when i plug in the power cord it does not charge the laptop battery, both the battery and power cord are
replacements for the original part. Also green light on front of laptop blink when power cord in plugin. I am not that computer savvy

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Answer Match 44.94%

Using WIndows 7. Never experienced this before. I always operate the pc on electric, never on the battery if I can help it. Last night I had a big blip that showed up on the screen telling me that to lengthen the life of the battery, I needed to change my power. It gave me 2 choices - one was Dell recommended. No explanation so I chose the "recommended" setting. Once I did, I discovered that even though I was still plugged in, my taskbar showed me operating on battery. When I opened the pc today, it was still on battery even though it was plugged in. Later in the day, it automatically switched over electricity. I'm assuming this is the way it's supposed to work but I've done searches on Power Settings etc. and if I wanted to revert back to the way I was using the battery I can't find it. I even did a "restore" and it didn't change. Where do I find the setting that refers to this selection?

A:Battery Power

Hi dianerowley,
My name is Krishna and I work for the Social Media and Community Team at Dell. It appears that the power plan has been changed to "Balanced" or "Power saver". Try changing it to "High performance" and see if it that works.

For this, open Power Options by clicking the Start button Picture of the Start button, and then clicking Control Panel. In the search box, type power options, and then click Power Options. Under Select a power plan, click Show additional plans, and then click High performance.

Dell-Kris K

2 more replies
Answer Match 44.94%

Battery not charging in my Inspiron 5748 - Intel [email protected] / 8GB RAM / 1TB disk / two years old. I've replaced charger and battery but problem persists. I've seen posts about other laptops and wonder if this could be a problem with the connector/socket (between adapter and laptop), and if I could replace that? Also, the problem seems to have started when we upgraded from Win8.1 to Win10; could that be an issue?

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Answer Match 44.94%

My DELL XPS M1730 LAPTOP FAN RUNS ALOT - FAST THEN SLOW. It started a few years ago after I flash-upgraded my BIOS from A10 to A11. Before that, my fan was quiet and I actually heard it only after my laptop had been running a long time. Now, I hear it all the time with an interval of approx 20-30 secs and a duration of approx 4.5-6.0 secs per interval. I used some plastic triangle pyramids of the variety that are used to elevate small pieces for painting. So I have effectively raised up my laptop 3" in the back by the display hinge, so the CPU/keyboard half is gently angled. This gives it plenty of airspace to keep the battery module and motherboard from heating up too aggressively.

SO - what can I do to get my fan to quiet down? Do I dare downgrade my BIOS again? I have started to look into some Fan Speed Controller/CPU/GPU Temp Monitoring software. Does anyone have an opinion on those?

Not sure.



Tech Support Guy System Info Utility version
OS Version: Microsoft® Windows Vista™ Home Premium, Service Pack 2, 32 bit
Processor: Intel(R) Core(TM)2 Duo CPU T7700 @ 2.40GHz, x64 Family 6 Model 15 Stepping 10
Processor Count: 2
RAM: 3069 Mb
Graphics Card: NVIDIA GeForce 8700M GT
Hard Drives: C: Total - 476942 MB, Free - 181912 MB;
Motherboard: Dell Inc., 0KX412
Antivirus: Norton Internet Security, Updated and Enabled

A:Dell xps m1730 laptop fan runs - alot - fast then slow

try going back to the earlier bios and see if the problem disappears

2 more replies
Answer Match 44.52%

This is probley not the place to ask but, I have a cardscan and I lost the 4.5V power adapter. The end is very small and I haven't had any luck finding one. I even went to their web site and nothing. I also e-mailed them with no response. Can anyone help?

A:Power adapter?

From their website:

<BLOCKQUOTE><font size="1" face="Verdana, Arial">quote:</font><HR>Contact our Customer Service department for the following types of inquires:
Lost CardScan adapters.

Call 617-492-4200 ext. 3 between the hours of 8:00am - 5:00pm EST Monday-Friday.

Have you called them yet?
Get free stuff and help out a poor computer tech:
LarryCore begs for money

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Answer Match 44.52%


I got a USB Hub here and I need to get a power adapter for it. On the hub, it says 5V. I currently have a 6V power adapter. Would this be safe to use?

A:Power Adapter for USB Hub

16 more replies
Answer Match 44.52%

I have a Toshiba Satellite C655D that needs a replacement ac power adapter, when I look it up it says I need:

Laptop AC Adapter: 19 Volts, 75 Watts, 3.95 Amps, 5.5mm x 2.5mm Connector


Laptop AC Adapter: 19 Volts, 65 Watts, 3.42 Amps, 5.5mm x 2.5mm Connector

Someone gave me a new, in the box AC Adapter with USB port, made by Insignia.
The documentation says "converts 120v AC to 3-12v with 1300mA max output."

I realize this is a question not exactly hardware related, but I'm hoping someone knows the answer....I'm afraid to plug it in and fry my laptop


A:ac power adapter...

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Answer Match 44.52%

I have notebook Dell Inspiron 5558. Today something happend with my AC Adapter and my notebook cant charge. Where i can buy the  same AC Adapter?

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Answer Match 44.52%

I bought a Dynex USB 2.0 4-Port Hub last week and have decided to add an external power supply to power the hub. The short and terse User Manual notes on the final page that a 5Volt / 2.5 Amp Power Adapter may be connected. I called their customer support number and talked to a lady, but her best advice was return to the store and ask there. My experience with this store over the years has been fat chance for this kind of request. Has anyone got a suggestion as to where I can purchase such a USB Power Adapter?

A:USB Hub Power Adapter

Radio Shack would be a good place to start although you might have to get one of their adjustable models. A Google search should also turn up something. Actually I just replaced my D-Link powered USB1 hub with a USB2 model. The old one is just sitting around and it has a 5V 2.4A adapter. If you want it so you can use the adapter just PM me and I'll send it to you.

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