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Lenovo G580: Not able to read cds and dvds: Window...

Q: Lenovo G580: Not able to read cds and dvds: Window...

Hi all, I've run into an issue with my laptop Lenovo G580 that has Windows 10 Enterprise 64. I am not able to read CDs and DVDs. When a DVD is inserted, "Choose what to do with removal devices" comes up. When I click that, the error message "E:\ is invalid drive" shows up. Please help. Thanks and regards,John

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Answer Match 70.14%

My g580 ran out of battery while using it, and now it gets stuck on the lenovo logo. I tried a different hard drive which changed nothing, I've tested both hard drives on a different computer and they both work. However when I boot the laptop with no harddrive it will get past the logo go to a screen saying something about an unplugged cable then reset and get stuck on a blank screen.   If I plug in my windows recovery usb drive( and no harddrive) the the machine will boot normally and go to the windows installation screen. So any ideas on why a working harddrive would stop the system from booting? Also I've tried the whole taking out the battery unplugging it holding down the power key and then plugging it back in thing, did nothing. 

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Answer Match 64.68%
Answer Match 64.68%

I had G580 with Win10 updated from Win8. After disk replace to Samsung EVO 850 computer do not boot. Only LCD was turn on and it has silver color (background light only). When I put on it stock disk everythink run ok, but I can not access bios. Then I was remove BIOS battery to check if it will possible to access BIOS. From that moment is G580 black-screen, does not boot with stock HDD, do not install WIN10 from recovery DVD, restore button does not work, battery remove and turning on for resset does not working.. Nothig. Laptop turn ON but screen is black. Never happend this before with any laptop. I google and try almost every hint.

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Answer Match 64.68%

Can i put this "Ultrabay Graphics Card GT750M or GT755M" in my g580 lenovo?

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Answer Match 64.68%

Hello, ive bought G580 2 years ago, but now is this type little low-end, so i need upgrade RAM and CPU for better, but i dont know which can i put in, my parameters from AIDA64:CPU: http://imgur.com/a/d5qiNCPUID:http://imgur.com/a/6cKA2MOTHERBOARD:http://imgur.com/a/L8dQLBIOS:http://imgur.com/a/WcaPQ North Bridge:CHIPSET1:http://imgur.com/a/eubRPCHIPSET2:http://imgur.com/a/aiEsk South Bridge: CHIPSET:http://imgur.com/a/CewhQ SPD:http://imgur.com/a/WT8fP If you need more i will send, just write me what.

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Answer Match 64.68%

I have a g580 with win 10 and ubuntu14. Problem started a day ago, i am unable to turn on the wifi in windows. The option is not even highlighted. Diagnostics told me that wireless connections are turned of so i tried FN +F5 but still no change . Drivers are uptodate. Everything is working fine on linux. Any solution.

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Answer Match 64.68%

Can i put this "Ultrabay Graphics Card GT750M or GT755M" in my g580 lenovo?

A:Lenovo g580 question

Hi Shadowraze , 
 
Welcome to the Community Forums.
 
Ultrabay swappable drive bay in the ThinkPad range of laptop computers and some of IdeaPad Y Series laptops. Graphics cards would not be recognized by the BIOS unlike y410p/y510p . 
 
Regards
 
 

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Answer Match 64.68%

Hello, I have an Lenovo G580 Celeron Dual core 1,8 Ghz, 2Gb DDR3, the pocessor is B830 I think.My question is what kind of processor should I upgrade from i3 series or i5 series?I have a list with a lot of models with socket G2 but I'm not sure if all are suitable.This is the list: http://www.cpu-upgrade.com/CPUs/Intel/Mobile_Celeron_Dual-Core/B830.html Can anybody help me? Thanks,

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Answer Match 64.68%

HiI have Lenovo G580(59337073) with Celeron B820.is it possible to upgrade the CPU to Intel core i3(i5) 3rd generation(Ivy Bridge)? thx 

A:Lenovo G580 CPU upgrade

Hi
 
Welcome to the community.
 
Please find below the supported Processor of your system, you can use any one of them.
 
3rd generation Intel Core i5-3210M 2nd generation Intel Core i3-2370M Intel Celeron B820 (1.60GHz, 2MB) 
 
Regards,
Sameer



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9 more replies
Answer Match 64.68%

Hello guys, i just bought a lenovo g580, and i am not happy with the fps I am getting. I want to play Counter Strike Global offensive.I want to ask what parts can i change on my laptop so i can get a bit better fps?So my parts are: i7 2620m witch is dual core with 4 threads on 2.7 ghz turbo boostIt also has 1x2gb ram and 1x4gb ram.Video is GForce 630m and 1 tb hard drive.CPU Socket is 988B rPGAI know I can upgrade ram and get an SSD . But can I change the processor and the video card? And also is it worth getting anymore than the 6 gb of RAM.Thank you. 

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Answer Match 63.84%

Hello I have problem with bios update i have Windows 10 Pro 64bit (Installed yesterday) and i cant update bios because TDK error 255, i try run program on W7 64bit, W8 64bit and W10 Pro 64bit, but program doesnt run properly, so do you have any tips ? I was trying to run in Diagnostic mode, Safe boot etc..., but nothing happens.Another solution is Flash bios, but i am not Proffesional in bios, so i am worrying about crash my laptop, if i do it wrong my laptop will doesnt run, so i if you have any good guide how to do it right please help me.Thank for comment. Picture of error: http://imgur.com/AMZcV85 Specs from CPU-Z:CPU: http://imgur.com/a/3O3unMainboard: http://imgur.com/a/0I4m8 

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Answer Match 63.84%

Hi
I have a Lenovo g580 with windows 7 home premium 64 bit, whenever it goes to sleep, in whatever way, I get a black screen telling me that windows did not shutdown successfully.

I have completed a system restore to factory settings and downloaded and installed all updates. I have also run all Lenovo diagnostics to no avail.

I have changed the settings in power options, the bios has no power option.

I would appreciate any help

Many thanks
 

A:Lenovo G580 Sleep Problem

6 more replies
Answer Match 63.84%

Hi, A small amount of water was spilt over the keyboard. It was promptly soaked up and computer worked fine for two hours. Some of the keys are no longer working (space, b, n and arrows). The computer is working fine and external keyboard is fine.Any ideas of how to get them working again? They have been removed and all looks dry. Thanks

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Answer Match 63.84%

I purchased a new lenovo G580 laptop last month(i5 -3210m and Windows 7 x64 home premium) and have had around 6-8 crashes.Havent installed any new software except Skype. The crashes initially mentioned only 'damageguardx64.sys' of Lenovo. However I am unable to find any fix for it. Can you pls help.

A:New Lenovo G580 BSOD error

Welcome aboard.

► First of all, uninstall McAfee. That's bad.

Code:
fffff880`09dbd268 fffff880`0106c97cUnable to load image \SystemRoot\system32\drivers\mfehidk.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for mfehidk.sys
*** ERROR: Module load completed but symbols could not be loaded for mfehidk.sys
mfehidk+0x6c97c
It is McAfee Host Intrusion Detection Link Driver. Use Microsoft Security Essentials - Free Antivirus for Windows.

► A lot of Lenovo Bloatware are there, causing problems.
Damage Guard: Causing some damages here

Code:
BugCheck 19, {22, 0, 0, 0}

Unable to load image \SystemRoot\system32\DRIVERS\DamageGuardX64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for DamageGuardX64.sys
*** ERROR: Module load completed but symbols could not be loaded for DamageGuardX64.sys
Probably caused by : DamageGuardX64.sys ( DamageGuardX64+32b4a )

Followup: MachineOwner
Lenovo EE Boot Optimizer driver now:

Code:
fffff880`09dbd888 fffff880`0183d30fUnable to load image \SystemRoot\system32\drivers\fbfmon.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for fbfmon.sys
*** ERROR: Module load completed but symbols could not be loaded for fbfmon.sys
fbfmon+0x330f
Get rid of all those things. Follow the guide: http://www.sevenforums.com/tutorials/219576-clean-up-factory-bloatware.html

► Free up the startup.
Click on the Start button
Type “msconfig (without quotes), click the resulting link. I... Read more

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Answer Match 63.84%

Hey, I'm currently using a G580 Lenovo laptop.One day I played my laptop and supricely it just turned off, so I turned it on again and once I typed my password to access the PC it turned off again, so I got the battery out the PC and waited five minutes, after I got the battery back I pressed the power button and nothing happened, no lights, no noice, nothing, just not turning on. I tried to find my problem on the internet and I found a youtube video how to fix that: get your battery off with your charger, press the power button 1 minute, get back the charger into the pc and press the power button and ta-dam! It's working. Well no, I did everything and it didn't solve my problem. Any ideas?

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Answer Match 63.84%

Hi I've lost my antivirus on my laptop, any suggestions on what should I do?

A:lost protection on my G580 Lenovo

What do you mean by "lost" exactly? Did your license expire?

10 more replies
Answer Match 63.84%

HelloI have a Lenovo G580 laptop with windows 7.I used it for about 2 years and 1 month ago my laptop diesthe laptop does not work and does not have any sign of electric. it does not work with the AC adaptor or with the battery, so the issue was in the motherboard, i bought a new motherboard and replaced the old one with the new (used), then the laptop back to  life againbut the problem is the laptop does not function with the battery, when I plugging the AC adaptor the charging lamp Lighting up and when I run the windows the battery indicator show (92% in charge) for hours and when i unplug the ac adaptor computer shuts down instantly.Please advise .Thank you !

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Answer Match 63.84%

The error: Intel UNDI, PXE-2.1 (build 083)Copyright (C) 1997-2000 Intel Corporation For Atheros PCIE Ethernet Controller v2.1.0.9(08/12/11) Check cable connection..!PXE-M0F: Exiting Intel PXE ROM. Can anybody help me with this?

A:Lenovo G580 PXE-M0F: Exiting Intel PXE ROM.

Hi and welcome to the communityIf any removable disk such as flash pen drive is inserted, then please remove it. Then try the procedure below.If you are trying to boot from the hard disk, Then please press F12 at lenovo screen after pressing power on and select the hard disk as the temporary boot device. This is temporary. For permanent go to bios setup utility by pressing F2 or F1 and place hdd in the first place




Ishaan Ideapad Y560(i3 330m), Hp Elitebook 8460p!(i5-2520M) Hp Pavilion n208tx(i5-4200u)If you think a post helped you, then you can give Kudos to the post by pressing the Star on the left of the post. If you think a post solved your problem, then mark it as a solution so that others having the same problem can refer to it.

9 more replies
Answer Match 63.84%

Recently bought a new Lenovo G580 to replace my old decrepit Toshiba. It worked fine for a couple of days, but suddenly started BSOD-ing as I began to use the laptop more and more.

I have noticed it is more susceptible to BSOD-ing when I am running Bit Torrent. Although it seems to wait until it strikes, luring me into a false sense of security and then crippling me.

I ran BlueScreenView, as I have seen many people mention it on various forums, including this one, and the such and it gave me these results. Sorry if this is not the accepted way of throwing out these results, but I am unsure what I am doing.

093012-22042-01.dmp
30/09/2012 13:57:08
DRIVER_IRQL_NOT_LESS_OR_EQUAL
0x000000d1
00000000`00000028
00000000`00000002
00000000`00000000
fffff880`019ad6fd
NETIO.SYS
NETIO.SYS+106fd
x64
ntoskrnl.exe+7f1c0 C:\Windows\Minidump\093012-22042-01.dmp
2 15
7601
280,808

I have put it on here in its entirety but I dont really know what this is either. Download Dump file.txt from Sendspace.com - send big files the easy way

Posted on Reddit as well, but I have yet to receive any help there. :( Laptop keeps BSOD-ing. Think it may be torrent related. : techsupport

Pretty brain dead computer wise, so sorry if this is unreadable/invokes facepalms all round.

Any advice or help would be very much appreciated as I have no idea what I am doing. If all else fails I suppose I can send it back.

Thanks in advance.

A:Lenovo G580 repeated BSOD-ing

Hello,

Take a look at the following link and perform the requested steps.

This will give us more information to help diagnose your issue.

http://www.techsupportforum.com/foru...ta-452654.html

4 more replies
Answer Match 63.84%

I own a lenovo g580 20157 model laptop. I am facing issues like its heating up a lot while playing games.i started facing all this problems after i updated the bios to 62cn40ww. Now i face fps drops. the games i used to play on my laptop with old bios, now started lagging. I also can't find the old bios file on support page. kindly advice.

A:Lenovo G580 20157 Performance.

Hi Puneet,
 
Welcome to Lenovo Forums.
 
We are really sorry to hear about the issue you are facing.
 
Firstly, Check BIOS? Sometimes a BIOS has fan speed controls.
 
This is normal as the game is running and full GPU is utilized, if the temp increases more than normal.  I suggest you to use the Laptop by placing it on a flat surface for good ventilation.
 
Please go through the below link to understand about Safe Temperature range for CPU?
 

Click Here
Click Here

 
You can refer the below thread for BIOS downgrade
 
Click here
 
Hope this helps.
 
Regards,
Shashi Kumar
 
-------------------------------------------------------------------------------------------------------------------------------------------
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8 more replies
Answer Match 63.84%

Hello every one today i was working normaly with my laptop g580 and the laptop turned off like when you unpluging the charger. I try to turn it with the charger/battery/both without any luck. No sign or light work . I make some solution like hard resset, pressing the button for 30s .... without any luck. Any sugesstion to fixing it even opening the laptop?

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Answer Match 63.84%

Hello.

I have a Lenovo G580 with Windows 8. I have a weird problem with audio. If the default audio is set as internal speakers and I plug in my headphones the sound just keeps coming from the internal speakers. But if I set the headphones as default, I can switch between the speakers and headphones as I want and there is no problem if only I play music from my computer.

If I try to play something from my browser, however, the sound only comes from the internal speakers and connecting the headphones does nothing. Except (and this is where it gets weird) if I play something from my computer first using the headphones. Then I can play anything from the browser and hear it through the headphones as long as I don't plug them out. If I plug them out, the sound switches back to the internal speakers and trying to plug in the headphones again doesn't do anything. So I have to play something from my computer again with the headphones plugged in and then switch to my browser to again play everything through my headphones.

What's wrong with it? Any way to make it work as it should work?

A:Lenovo G580 audio problem

Hi lenny111, first question would be what make of audio chip and have you downloaded the latest 8.1 drivers?

10 more replies
Answer Match 63.84%

Hi,
I would like to know if my laptop is compatible with Windows Vista SP1 x64.I tried to install it,but when i rebooted the first time,it gave me a blue screen.I can't even boot into Safe Mode,or Last Known Good Configuration.I know Vista SP1 is compatible with UEFI,right?

A:Lenovo G580 20150 compatibility

Do not worry about compatibility. You must meet the minimum requirements.
What is windows vista?
Scroll a bit down the page
Then click on Vista Premium
https://www.thomas-krenn.com/en/wiki...s_in_UEFI-mode

27 more replies
Answer Match 63.84%

While charging my lenovo g580, for first couple of minutes it gets charged but after that it stars to toggle bw charging and not charging msg continuously.https://m.youtube.com/watch?v=MmYNPzxg0xoAbove link shows the problem

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Answer Match 63.84%

 ?  ?  ? My Lenovo G580 says "Lenovo" and didnt want to startup. I had try really many tutorials, i ude this pc for my school and i really need it to works please help me guys???? 

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Answer Match 63.84%

Hi
I have a Lenovo g580 with windows 7 home premium 64 bit, whenever it goes to sleep, in whatever way, I get a black screen telling me that windows did not shutdown successfully.
I have completed a system restore to factory settings and downloaded and installed all updates. I have also run all Lenovo diagnostics to no avail.
I have changed the settings in power options, the bios has no power option.
I would appreciate any help
Many thanks

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Answer Match 63.84%

Hi.I have a G580 laptop, and its gets my gray hair :-) The keyboard is working very strange, the number keys dont work 1-2-3-4-5-6-7-8-9-0, the numlock is not working eighter, i have to enable capslock the write smalle letters, i cant log into windows because my password is with numbers, i have tried to clean my laptop twice, every time it come up with a windows default account wich i don know the password for, i cant boot up in safe mode because i dont have the right paasword. As you can see i am pretty stocked her.. Please Help....

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Answer Match 63.84%

Hi  Please tell me the maximum Size supported by Lenovo  G580 20150?. Thanks .

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Answer Match 63.42%

i have worked with this laptop for over two and half years without any difficulties but now for over 5 months, when it shuts down or restarts, it powers up the system with power lights on but shows black screen. when i try to open it, the hard disk is always hot but still nothing. when i remove the CMOS battery and put it back, it takes like 5 minutes and it displays. i dont i understand the sickness need your help thank you.

A:Lenovo G580 laptop powersup the system but does no...

You need a tech to assess it. Impossible to troubleshoot without doing tests and observing.Eg. Fan - starts up, continues after boot up runningPower adapter voltage etc or other power issues. Air flow and likely more.




T520 Model 4239 Intel(R) Core(TM) i7-2860QMbr>; Nvidia NVS 4200M Windows 7 Home Prem - 64bit w/8GBZ70-80 I7 - 5500U 16GB GB - 1TB HD Window 8.1 64bit FHD 17.3 inch Display, Nvidia G840 w/2GB memory

4 more replies
Answer Match 63.42%

Hi all,is there a way to order new original sticker for Lenovo G580 (like this one on picture)?I have new, very good G580 laptop (model 20150) and I am very satisfied. I replaced the CPU and put the new i7 3610QM in it, 8GB of RAM and SSD. The only thing that tore and which bothers me is sticker. xDIf anyone from Lenovo can help me with this, I would be grateful.  

A:Lenovo G580 - where to order original sticker?

Hi Wind,
 
Welcome to Lenovo Forums.
 
It really feels something amazing when people are concerned about stickers more than issue. I can honestly say that i haven't tried it. However if you asked me to guess I would suggest you to contact the nearest service center for futher assistance.
 
Hope this helps. Let us know how you get on.
 
Regards,
Shashi Kumar
 
------------------------------------------------------------------------------------------------------------------------------------------------------
Did someone help you today? Press the star on the left to thank them with a Kudo! If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

2 more replies
Answer Match 63.42%

Model: 20157/2689Lenovo G580Windows 7 and Ubuntu 14No wifi card detected in device manager and intel proset gives error driver not installed.?

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Answer Match 63.42%

Hello,Recently I have reinstalled Windows 10 updated from 8.1 (where everything was OK) to clean Windows 10 installation (changed HDD to SSD).Everything is fine, except one single issue - integrated camera is not working.- Camera indicator is always on (white LED is always turned on)- There are NO imaging devices in Device Manager- In Device Manager is one warning - Unknown USB Device (Device Descriptor Request Failed), Location: Port_#0006.Hub_#0005, with status with error code 43. Is there any way to solve this problem? If you need any additional info, I am here to provide Thank you in advance!

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Answer Match 63.42%

Hi Team, I just bought Lenovo G580 laptop on 26 April 2013. It worked for few days well, but yesternight it suddenly trip to white screen. I made on/off several times, in/out the batteries but the white screen remains same after turn on the laptop. When i turn it on the screen goes white and it reamins constant.... Anybody have idea what problem it relates too ? What to do ? Please help guyz ?












Solved!

Go to Solution.

A:Lenovo G580 screen goes white display

hi sameerjha28,
Welcome to Lenovo Forums!
 
?
You can try doing this:
-Turn off the computer.
-Unplug AC Adapter and remove the battery.
- Hold the Power button Down for at least 10-15 seconds, Then try reconnecting the AC adapter only and leave the battery out, turn it ON and see if it will make any difference.
- If it powered on Try it with the battery and check if it would still turn on properly.
?
If the above steps did not work Try an external monitor and check if it works there.
 
I would suggest Contact Lenovo Technical Support for service if the steps above did not help.
 
?
Hope this helps,




Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

4 more replies
Answer Match 63.42%

Hi All,
I am facing problem please help me out. Actually I forgot my Administrator password and I was using my system using Guest Account. But unfortunately today when I turn on my laptop to try recover the password, display turned into Blank and I hardly can see folders, Icon etc. I tried some with my own but does work thats why I need some expert advise. I have tried the following but didn't work

1. Reboot the system.
2. Opened in safe mode.
3. remove the battery and adapter after some time reboot. etc.

My laptop's configuration is given below :
Lenovo G580,Ci5 3RD/4GB/500GB/Windows 7 ultimate 64 bit.

Please let me know If you required any specific information.

Thanks in Advance
Shubh

A:Lenovo G580/i5/4GB blank screen on bootup

For password see option 4 or 5 - User Account - Reset Password in Windows 7

Can you be more specific about how it turned blank? A photograph will help tremendously. Screenshots and Files - Upload and Post in Seven Forums

5 more replies
Answer Match 63.42%

Hello. Can someone help me please. My lenovo G580 laptop is stuck on the lenovo splash screen and I do not know how to fix it.

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Answer Match 63.42%

Hi there all, Recently I got a Lenovo G580 (2189).Because I need WiDi (wireless display) options I bought a Intel Centrino Advanced-N6230 wireless card. After installing this hardware an error showed up at the startup: error 1802 ... unauthorized etc etc. I did not know about Lenovo - Bios and whitelisting hardware. Anyway this simple question remains. Which Intel Wirelesscard can I use with this laptop in order to work properly.Cause I don't want to hack the bios Cheers,Marlon

A:Lenovo G580 replacing wirelesscard not succesful -...

Hello and welcome,
 
I'm more familiar with ThinkPads, so please double-check anything you read in this post...
 
The problem with the white list is that a wireless card has to have a Lenovo FRU number.  It isn't sufficient to be an Intel XYZ board, it has to be an XYZ with the firmware ( the PCI subsystem ID) modified for Lenovo.  Reputable vendors will list the FRU if the board will play nice with the white list.
 
Take a look at the hardware maintenance manual for the G580, page 102l.  It lists an Intel 6150NX with an FRU # of 20002543.
 
Lenovo G480, G485, G580, G585, G780 Hardware Maintenance Manual (English)
 
As I said, this isn't my field of expertise (if there is one...) but maybe this will at least get you started.
 
Z.
 
 

9 more replies
Answer Match 63.42%

i have worked with this laptop for over two and half years without any difficulties but now for over 5 months, when it shuts down or restarts, it powers up the system with power lights on but shows black screen. when i try to open it, the hard disk is always hot but still nothing. when i remove the CMOS battery and put it back, it takes like 5 minutes and it displays. i dont i understand the sickness need your help thank you.

A:Lenovo G580 laptop powersup the system but does no...

You need a tech to assess it. Impossible to troubleshoot without doing tests and observing.Eg. Fan - starts up, continues after boot up runningPower adapter voltage etc or other power issues. Air flow and likely more.




T520 Model 4239 Intel(R) Core(TM) i7-2860QMbr>; Nvidia NVS 4200M Windows 7 Home Prem - 64bit w/8GBZ70-80 I7 - 5500U 16GB GB - 1TB HD Window 8.1 64bit FHD 17.3 inch Display, Nvidia G840 w/2GB memory

1 more replies
Answer Match 63.42%

hi, i just updated my windows 7 to windows 10. should i update my bios?i see no update for windows 10, the latest is only for windows 8.1.this is the current bios i am usingSMBIOSBIOSVersion5ECN39WW(V3.05)thanks

A:lenovo g580 20150 latest bios.

My rule of thumb with BIOS updates is "if it is not broke, do not try to fix it" because there is always an inherent risk that a BIOS update can fail, and if so, leave  the system bricked (dead) requirnig a new motherboard, and there does not appear to be anything in the latest updates readme.txt other than specific fixes for Windows 8.1... So I would hold off. Summary of changes
==================
General Information:
Fixed:
1. Modified small number keys (such as the key U, I, O) matrix for win8. Cheers, 

1 more replies
Answer Match 63.42%

Hello, The Problem:Recently I installed Ubuntu 14.04.1 LTS  to my HDD in UEFI mode. Soon I found out that I could not access the BIOS using F2, but F12 allowed selection of boot device. Reinstalling Windows, I found out that the boot menu still had the Ubuntu entry and I still could not access the BIOS. I searched on the web for a solution and before I could manage to find a proper one, I managed to delete both the ubuntu and windows boot manager boot entries, still locked out of bios. This time I could not boot into any OS, could not access bios using f2 nor access boot menu using f12.  The Solution:There was one last hope, during boot I noticed that PXE (Boot via ethernet option was still showing).Note: This solution requires you to update the BIOS. This is a very risky procedure, so proceed with caution. This will also probably void your warranty. If you can access boot menu (F12) and want to regain access to the BIOS (F2), boot into Windows 7. Install a bios update for your laptop (specifically for your laptop) available at The Lenovo Support Site. The oldest BIOS (probably for Windows 7) is preffered. If you donot have access to windows 7, perform step 2 and boot into the created ISO by creating a bootable CD or pendrive. Then goto step 11.If you can't access F12 and F2, cannot boot into OS, but can boot via Ethernet (there should be a message about trying Atheros Ethernet PXE Boot during startup), start from step 1. Perform the following steps on a s... Read more

A:Lenovo G580 cannot access BIOS after installing Ub...

Update: Even in the newest BIOS Update 62cn97ww (for Lenovo G580), Ubuntu causes the same problem. I came across a solution on the internet, that works without having to update the BIOS if Ubuntu can be accessed. To fix it, boot into Ubuntu (should be installed on the system), start Terminal and type in the following commands:sudo grub-install
sudo efibootmgr -b 0 -BReboot and F2 should work. BIOS should be accessible through F12>Tab>Setup also. Ubuntu will boot no more but can probably be fixed.

8 more replies
Answer Match 63.42%

Just started happening this week.   It's stuck at the boot screen "lenovo".   I tried many different methods like removing battery, holding power button to reset, etc.  The *only* way to get it to boot is the remove memory card, and put it back.  Then it will boot up fine.     It might then boot fine for the rest of the day.  But then the next day (or after being shutdown for a while), it happens again so i have to remove memory card, put it back, etc.  What could be the problem here ?  I tried both memory slots.  So i don't think it's particular to one slot.  

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Answer Match 63.42%

Hi,
My daughters laptop has me baffled. It started with a blank screen issue, which I solved with a system restore. (theres was nothing of importance on the hard drive) I did try taking the battery out and after replacing holding the start button for 30 seconds first.
All appeared fine untill I shut it down. There was a massive 186 windows updates to do, which was expected after rolling back so far...
The issue now is a I get this message on the screen "failure to configure updates, reverting changes. do not turn off you computer. I get stuck with this screen with no change, I even left it over night.
I haven't managed to find the safe boot option with this Win 8 machine, I tried the F8 key on start up but no joy.
Has anyone solved this problem before?
Thanks in advance
Marty

A:Lenovo G580 Win 8 laptop update issues

Did you revert back from windows 10?

1 more replies
Answer Match 62.58%

hello
my problem is very confusing
every time i plug in a usb for android device it says it's not recognized by windows however the mobile or the tablet are charging via the USB but i cannot access the memory card
i tried installing intel USB driver , ADB driver but still no response
i use windows 8.1 last update was 3 days ago

A:android devices aren't recognized by my lenovo G580

Originally Posted by Zaref


hello
my problem is very confusing
every time i plug in a usb for android device it says it's not recognized by windows however the mobile or the tablet are charging via the USB but i cannot access the memory card
i tried installing intel USB driver , ADB driver but still no response
i use windows 8.1 last update was 3 days ago



Try Wondershare MobileGo free trial. After it installs the proper device drivers you should be good to go and under no obligation to buy.

[OFFICIAL] Wondershare MobileGo for Android: Android Manager

2 more replies
Answer Match 62.58%

I bought my Lenovo G580 more than 3 years ago, and it came with Windows 8.
For a certain reason, my coworker installed on it windows 7.
I tried to restore it to the original image by using the Novo OneKey Rescue button next to the power button... but unfortunately it didn't work... when i press the Novo button, four (4) choices appear on the screen:
- Normal Setup
- BIOS Setup
- Boot Menu
- System Recovery
When i press "System Recovery", windows 7 starts normally without recovering anything...
Is there any way to restore my Laptop to the original factory software???
Thank you in advance...
 
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
 
 

























images.jpg ?12 KB

A:G580 - Lenovo OneKey Rescue button is not working ...

Your One Key Recovery (OKR) button is working, but most likely the recovery partition that contained the necessary files was removed or destroyed during the install of Windows 7.You have a couple of options:1. Contact Lenovo Support by phone, ask if the recovery DVD's are still available and purchase them, it is a reasonable price...2. Purchase the retail DVD of Windows (7, 8.1 or 10) and perform a fresh install.3. Pick a Linux version you like - download and burn to DVD, then install from media.I personally use Windows 10 Pro and Linux Mint (Dual Boot) on my G580 with no hardware issues in either OS... Really like some of the applications that Linux has, and the fact that it is completely free to use.Good luck.CB

3 more replies
Answer Match 62.58%

Hi

I got a new Lenovo G580 laptop which did not come with any pre-installed OS. I installed Ubuntu in UEFI mode (I had not disabled UEFI/Secure Boot). Later I installed Windows 7. During installation it asked me to format the entire format as it did not recognize the GPT partition. Accordingly without thinking twice I erased the entire HDD and installed Windows 7. Now I am unable to enter into BIOS

Things I have tried:
Tried with F2, F1 and Delete keys while booting
Tried removing the battery and booting while pressing the above keys individually
Tried removing the battery and adapter, held the power button for 1 minute
Tried removing the battery and held the power button for 1 minute while the adapter was plugged in
Tried pressing F12 and going to the APP MENU but I can only see "Diagnostic Splash" Nothing else and in that diagnostic splash screen I see that the System BIOS is "shadowed"
How can i gain access to BIOS so I can disable UEFI and install Win 7 and Ubuntu side by side
 

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Answer Match 62.58%

Im not native english speaker, sry if u cant understand some parts. Ill try my best to make my message clear so eventual will come easier.

This problem occurs for quite some time, its rather calm since few weeks when I downloaded shitload of new drivers and some other lenovo stuff but might be just coincedence. Since this issue doesnt want to go away itself I have to do something about it. I can send it to Lenovo for free service anymore so Id like to ask some experts if theres something I can do to fix this issue.

Some info:
- occurs usually while typing or other stuff, but few times my laptop literally went nuts and flashed black screens few times a sec, no matter if i touched it or not

- its not overheating, i bought cooling pad and it didnt help much

- can happen just after turning laptop on and not happen during 10h+ session

Thank you in advance.

A:Screen randomly flashing black on Lenovo G580

Work through these Troubleshooting Steps for Windows 7 which will uncover most problems. Report back results as there may be other steps indicated.

Why did you install all of these other drivers? Did you already have performance problems or just create them?

Do you have a System Restore point still available before this problem began?

What else have you installed? Please post back as screenshot of Control Panel's Programs and Features after maximizing the page, using the Snipping Tool from Start Menu: Screenshots and Files - Upload and Post in Seven Forums - Windows 7 Forums

3 more replies
Answer Match 62.58%

Hi,   I had upgraded my Lenovo G580 to windows 10. Everything working fine except dolby audio and touchpad scroll. Volume is too low when it is 100 and also touch pad scroll is not working. In previous version i have problem in wifi now it is working fine in windows 10. Kindly update the audio and touchpad drivers for windows 10 or give any suggestion to fix this problems.

A:Lenovo G580 windows 10 dolby driver and touch pad ...

Dear kathir26,
 
Thank You For Contacting Lenovo.
 
Kindly be informed that the Windows 10 Drivers For your machine model G580 arent released yet so you can follow up on our Website to find the driver needed once they are available.
 
http://support.lenovo.com/us/en/products/laptops-and-netbooks/lenovo-g-series-laptops/lenovo-g580-no...
 
 



Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

9 more replies
Answer Match 62.58%

Please assist as I did the following steps to access the BIOS, it hangs:1. Shut down the computer2. Press the "Recovery Button" NOT THE POWER BUTTON (A small round button with curve arrow sign which is located on the left side of the Power Button just next to the dust removal opening on the left side of the laptop)3. Selected the BIOS Setup and nothing happens. I cannot even choose the boot option. If I put a pendrive with ubuntu, It picks it up, but not the Windows pendrive.My original HDD has bad sectors and cannot clone it. Any Ideas on how to help me?

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Answer Match 62.58%

Hello All,
 
My Lenovo Laptop, Lenovo G580 Model 2189, was upgraded from Windows 8.1 to Windows 10. Up until then I had been using Lenovo Solutions Center (LSC) and the Backup utility within it.
 
Now post the upgrade the Backup option has disappeared from the LSC. I am running LSC Version 2.8. 
 
I upgraded to LSC 3.x after reading somewhere that I should do this if I have upgradred to Windows 10. Then the only option I got was the periodic hardware scan for problems. So I downgraded again to LSC 2.8.
 
Will LSC Backup work under Windows 10 ?
Is there a Windows 10 version of LSC I can download that does have the backup option ?
 
Thanks All
John.
 
Mod's Edit: System model added to front of Subject line to improve visibility / clarity.
 

A:G580 - LSC Lenovo Solutions Center - Missing Backu...

Yes I have upgraded to LSC 3.3.002 and File Backup Utility has disappeared.

1 more replies
Answer Match 62.58%

I noticed that new drivers were released for G580. The drivers (Lenovo Enegry Management Driver) canot install because when the installer starts up, it immediatelly closes. Do I have an issue somewhere? Windows 10 (1511, Build 10568.17)Lenovo G580 (20157)

A:Lenovo G580 Windows 10 ACPI Driver not installing?

hi acemod13,
 
I looked at the Lenovo Energy Management driver for Windows 10 and upon observing the installer behavior, it extract the ACPI driver files (58KB) to C:\ProgramData\Lenovo\ACPIDriver (this may explain why the installer closes right after extracting).
 
If you're seing an Unknown Device in the Device Manager with an ACPI hardware ID (see image below) then try to update the driver manually and point it to the C:\ProgramData\Lenovo\ACPIDriver folder
 - Sample image
 
If you're unable to see the driver files, I've uploaded them here.
 
 
Let me know how it goes.
 
Regards

2 more replies
Answer Match 62.16%

Hi, I have lenovo G580 20157 laptop with windows 8 pro, i found a bios update 62cn97ww on support site but when i restarted my laptop and run the 62cn97ww update it just hangs and does not respond. kept ideal for long time to restart but no response. Any help on this?

A:Lenovo G580 20157 bios 62cn97ww update problem

hi adarsh_savant,
 
I think you may have concern in this thread,
http://forums.lenovo.com/t5/Lenovo-3000-and-Essential/G580-Bios-update-problem/m-p/1199186/highlight...
 
Here the suggested solution from neokenchi that helped.
 
1. Boot into the BIOS by repeatedly tapping F2 on startup
 
2. In the BIOS, navigate to the Boot Tab and set UEFI to Disabled or Legacy then press F10 to save and exit. When
the computer reboots, check if you still get the errors and/or if you're able to boot into Windows.
 
3. If same problem, leave the changes that you made on Step 2 and attempt to re-install Windows via a Windows 8 recovery drive or OneKey Recovery button (note that this will wipe the computer to factory settings)
 
Hope this helps,
Cheers!



Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

9 more replies
Answer Match 62.16%

My Lenovo g580 webcam is not opening as in device manager its showing yellow Exclamation on driver which says that: Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)Please help as i had many things but its not helping.Do suggest.

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Answer Match 62.16%

Hey All,
I have a LENOVO G580 2689 Laptop. It has:

Intel Core i3 2.40GHz (i3-3110M)
DDR3 (4GB)
No hard drive
Windows 8 sticker.
I would like to install a 1TG Hard drive. Which hard drive is compatiable with this laptop? Also it has a Windows 8 sticker underneath the laptop but the Windows 8 serial key is not present. Where can I find the licence key for this machine? Are they stored in the BIOS/motherboard?
 
Thank you in advance! :-)

A:Which hard drive to install on a LENOVO G580 2689 Laptop?

Try this for the HDD: http://www.amazon.com/Laptop-Hard-Drive-Lenovo-G580/dp/B00M4OGZQI. As for the windows 8 serial key, I don't know. My lenovo Y410p doesn't have the serial key on it, but I had no problems installing windows 8.1.

3 more replies
Answer Match 62.16%

I bought laptop 4 years before and it was good experience no maintannce cost or no issue till the date, but suddenly it stopped working. When I took the laptop to near by service centre they dismantled and tested the components and they are asked me to change a new mother board , really I could not understand what is the problem. How much will be costed , if I take my laptop to near by lenovo service centre ? May I know the maximum consuling charge , and I am just expecting everything should be fixed in front of me ?( place : India, chennai, sholinganallur ) 

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Answer Match 60.9%

My dvd drive in my Emachines laptop cant read data disks anymore, but it can read/play music and video dvds without any problem.

I have an Emachines D732z. I have Windows XP and drive is hl-dt-st dvdram gt32n.

I'm unsure of the cause of the problem. Can anybody help out? thanks!
 

A:DVD drive can read video dvds but cant read data disks.

Are the Data discs CD's? When you say Musicand video dvd's do you mean Music Cds and Video dvds?
 

3 more replies
Answer Match 57.12%

Hello, I recently installed a game which came on a DVD disk
The install had a few problems, and it needed to restart several times. (It looked as though it was unable to read the disc, which resulted in a failed install)
Eventually it installed and all was fine.
The game needs a disc check to start up, and so it must be able to read the DVD before the game can start. It was able to read it, and I quit and restarted the game several times with no problems. However, I tried another game restart and the launcher could NOT read the DVD ("no disk in drive" error). I re-inserted the disc and it worked.

Later, I had the same trouble multiple times. It worked one final time, but I later tried to start the game (and thus read the disc) and it refused to acknowledge a disc was in the drive. I restarted, I removed filters by editing the registry, I uninstalled the DVD drive drivers and even tried blowing air into the drive. I have also tried microsoft's "fix it" software for the drive. None of these methods resolved the problem.

The drive cannot read any other DVDs either (opening them from "computer" just opens the disk tray and states there is no disc in the drive)
The drive IS able to read CDs, which obviously means something (I'm not sure if there are two different lasers or something?)
For this reason I'm leaning towards a software fault, but I don't know what to do to remedy it.

The drive in question: TSSTcorp DVD+RW TS-H653F AT... Read more

A:DVD RW drive will not read DVDs (But will read CDs)

Yes. there are two lasers, and it sounds as though one has failed.
Replace the drive.
 

1 more replies
Answer Match 57.12%

After burning a DVD today on my Micro Solutions DVD-/+RW I could suddenly no longer read DVDs on that Drive. I have no idea what happen. At first I thought the drive was gone, but I put a CD in it and it reads it just fine.

I uninstalled the driver and the associated programs (i.e. powerDVD etc) and then reinstalled them and then re-did the UDB connection to the computer - it auto-detected it, and then said new device ready to use (using XP by the way). Still didn't work for DVDs, just CDs. I also updated the driver - still nothing.

Under my computer it is listed as a DVD-/+RW, so I cannot understand why it won't play DVDs, just CDs. It's as if the ability to play/burn DVDs has suddenly be locked out.

Any help would be extremely appreciated! Thank you.
 

A:DVD-RW suddenly cannot read DVDs, can read CDs

Update:

The device manager says it's working properly.

The problems occured after attempting to erase a DVD+RW using Deepburner. Basically I burnt a DVD and then tried out Deepburner to see if it would erase the DVD+RW. When I attempted to eject the DVD it wouldn't eject- the green light just kept flashing a couple times. Eventually I had to turn my PC off and unhook the USB connection and power connection and then do everything back up and restart the computer. Finally the DVD would eject, but since then will not read any DVDs, just CD's and CD-ROM.

The model is an external (USB) Micro-Solutions 2244010 (but really a NEC_DVD-RW, ND-1300A).

I updated the firmware to 1.0A about 6 months ago. I never had a single problem with this drive before or after updating the Firmware.

I really have no idea how or why this could have happened. I can play the DVDs in my other DVD drive just fine.

Please help.
 

2 more replies
Answer Match 56.28%

this is what it looks like! please help me I am in trouble. I tried looking at other people's questions about this but none of the answers seem to help me and it always redirects me back to this same screen.please tell me what to do!
 

A:Lenovo g580 opens at boot menu/app menu screen help!!

and it won't let me exit either!
 

3 more replies
Answer Match 56.28%

Hello. I have a Lenovo G580 Notebook with Windows 10 installed. The issue is that the Windows hotkeys, that is Windows key and other letter combinations, aren't working. For example, normally, if I press Windows key + I, then the Settings app should open up or if I press Windows key + R, then Run should open up. But the Start screen opens up instead in all such cases.

This is happening since I have updated the Synaptics touchpad driver via Windows Update. If I uninstall the driver, then the hotkeys start working again. But as soon as I install the driver, they stop working. This was not happening with Windows 10 before, even when the Synaptics driver was installed. It has suddenly started happening couple of months ago. Also I cannot completely uninstall the Synaptics driver because my laptop came with it itself nor can I stop the driver from updating as it is an important driver and it needs to be updated to be compatible with Windows 10.

Any suggestions? Thanks in advance.

A:Windows hotkeys not working on Lenovo G580 Notebook (Windows 10).

If you PM me your email address I will send you a link to the Synaptics driver that works for me. Then you will have to use the HideUpdate hotfix to keep Windows update from changing it.

0 more replies
Answer Match 54.18%

DVD drive won't read dvds anymore.

It will read and burn music cds. It will read images of a DVD+R. It won't read a DVD or burn anything to a DVD+R.

Just last week I back up all of my photos on a DVD+R but this week it won't even do that.

Any idea what the problem is?

I have restarted my pc, btw.
 

A:DVD-RW won't read DVDs

6 more replies
Answer Match 54.18%

i have a lite-on dvdrw shw-160p65. running windowsxp. i used to be able to read all dvds, now only dvd-. i found a program, try then buy thing, that read one of the dvds. i need to know how to fix this. is there a program, that can make my dvd player recognize dvd+ dvds? ive done everything, i rebooted, i even did a system recovery. the lite on burner, did not come with a disc. only nero. no installation disc, (unless was thrown away, dont remember seeing it), and anyway did a driver update, didnt work either. thanks in advance. but, that one little trial program, it read one of the dvd+ dvds.... then said for more, i would have to purchase. if that program read it, im thinking theres a solution for this. thanks again.
 

A:DVD will not read +dvds

7 more replies
Answer Match 54.18%

Hi All,

I have just re-built my PC. My CD/DVD combo drive works for CD's I just cant read dvd's.

The drive is a:
HL-DT-ST DVD+-RW GSA-H31N

Thanks guys

Danny
 

A:Cant read DVDs!

15 more replies
Answer Match 54.18%

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows XP Home Edition, Service Pack 3, 32 bit
Processor: Intel(R) Pentium(R) M processor 1.73GHz, x86 Family 6 Model 13 Stepping 8
Processor Count: 1
RAM: 2039 Mb
Graphics Card: Mobile Intel(R) 915GM/GMS,910GML Express Chipset Family, 128 Mb
Hard Drives: C: Total - 305234 MB, Free - 267628 MB;
Motherboard: Dell Inc., 0GD366
Antivirus: Microsoft Security Essentials, Updated: Yes, On-Demand Scanner: Enabled

ok my issue is this I can not get my Dell Inspiron 1300 to read a CD let alone a DVD. I have tried uninstalling and reinstalling to no avail. I tried the mr.fix it and it gave me that my filters for my drive is corrupt

saved from the mr.fix it
CD/DVD Reading and Writing Publisher details
Issues found
Media in CD/DVD drive is not readable (_NEC DVD+-RW ND-6650A)
Not fixed
Insert readable media

Succeeded

Issues checked
Class filter drivers are corrupt
Checked
Device filter drivers are corrupt (_NEC DVD+-RW ND-6650A)
Checked
Device is not working properly (_NEC DVD+-RW ND-6650A)
Checked
Drive is disabled (_NEC DVD+-RW ND-6650A)
Checked
Drive is not assigned a drive letter
Checked
Issues found Detection details
6
Media in CD/DVD drive is not readable (_NEC DVD+-RW ND-6650A) Not fixed
The drive is empty or the media format is not supported
Insert readable media
Succeeded

Insert a readable CD or DVD into the selected CD/DVD drive
Issues checked Detection details
6
Class filter drivers are cor... Read more

A:Can't read cd/dvds

14 more replies
Answer Match 54.18%

last week i installed farcry and since then my liteon dvd combo drive will not recognize that there is a dvd in the drive. CDs and cdroms work fine but no go for dvds. it is rather frustrating seeing as i have uninstalled/reinstalled the drive itself, rolled back/updated the drivers, run through all the trouble shooting guides, and everything else i can think of. any help would be greatly appreciated.
 

A:cannot read dvds

have you uninstalled farcry and then tried??? then maybe install farcry on your other cd drive if you have one.
 

2 more replies
Answer Match 54.18%

Hi all,

I have a 2001 Toshiba Laptop that has a DVD-Rom/CD-RW drive, running Win XP Home Edition,
all of a sudden it will not read or write CDs but it will read DVDs in the built-in drive.

I set system back to a restore point 4 days ago when things were okay but problem persists.

I don't know what to check -- the hardware manager has everything okay and it says the device is working properly but it will not recognize CDs at all!!

Please tap your wisdom and give me some expert advice.

This really puts me in a bind and then some!

Thank you soo much.

Sincerely,
CP
 

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Answer Match 54.18%

Had a problem that cropped up recently on the wife's laptop:
The DVD burner quit reading any sort of disc (blank, used, CD, DVD) very shortly after I did a malware removal. All it does is "hunt" for a disc whenever one is inserted. The "Recording" tab is also now missing.
I have tried all of the general fixes that I could find - registry fixes like the Upper and Lower Filter deletion, the "Drive Type" registry fix, removing the drive in Device Manager and letting Windows re-detect, and even phisically removing the drive and re-seating it. None had any effect. The one thing that I haven't tried yet is to see if the laptop will boot from a bootable disc. I have a Knoppix live CD that I can try - when I find it - that should be able to tell me if Windows is the culprit or not.
Now, I understand that it's entirely possible that the drive has packed up and quit, but it seems too coincidental that it did so right after that malware removal.

Is there any more obscure fixes (registry or otherwise) that I can try before I give up and attemt to find a replacement drive?

Specs:
HP Pavillion dv8301nr w/ Windows XP Media Center Edition (SP3)

Edit to add: The drive is detected fine, and there's no yellow exclamation point in the Dev. Manager, before or after a re-detect. The drive appears in all respects to work fine - it just doesn't read the discs.

A:CDs + DVDs can't be read

I'll ask someone to reply to your other topic, first: http://www.bleepingcomputer.com/forums/ind...p;#entry1782774

2 more replies
Answer Match 54.18%

What's this probelm? I have a LiteOn DVD-RW, and it can't read any DVD-R's or DVD+R's! I inserted some CDs, and it read them perfectly. The drive shows properly in Device Manager, and all, OS is Windows XP... What could be the problem? What should I do?

Thanks!
 

A:My DVD-RW can't read DVDs, only CDs... How come?

Sounds like your DVD laser has gone out or is misaligned. Your drive has 2 lasers on it one for reading CD's and one for DVD's thats why one reads just fine and the other doesn't work at all.

You probably need a new one if your drive is not even reading store bought DVD movies/media.
 

3 more replies
Answer Match 54.18%

How to read UDF DVDs?

I got some important program in my DVD and i need to install something onto my laptop.
This DVD shows up as totally empty on my computer

I went to google up and found that this is due to DVD burnt in UDF format. However hard i tried, i cant get my computer to reat UDF format.

I tried the same disk on my friend's computer, it has no problem.
I googled around for some UDF drivers but all do not work at all.
I tried isobuster and CDRoller, but both take insanely long and need to pay $$. and dont work....
my dvd-rw drive can read all other CD/DVDs, except this one
I even took a USB DVD burner and plug it into my laptop to try reading, still cannot read so probably its this laptop's problem

So without using my friend's computer, how do i make it such that my computer can read UDF formats?

some more info:

on my fren's computer, it says "CDFS" format
and there are super long file names which have CRC problems when I try to copy from CD to computer
only for the super long file names files. The other files have no problem

if i recall correctly, it was burnt with NERO UDF format due to long file names

A:How to read UDF DVDs?

Take a look at this http://support.microsoft.com/kb/321640

5 more replies
Answer Match 54.18%

Hello.

I was given this computer as a gift. It was brought about two months ago and was just given to me the other day. It's brand new and everything but I went to load a cd the other day and it would not read it, same thing with the dvd I tried. What can I do to fix this problem? Besides going out and buying another dvd/cd drive. The store would not let us return it and the company, Acer wants me to send it back but this is the only computer I have and I need it for school and my job that I currently have. When I looked up the drive in the device manager it gave this as the name WDC WD3200BEVT.
 

A:CD/DVD Won't Read CD or DVDs

9 more replies
Answer Match 53.76%

I recently reformated my hp pavilion 7940 with a normal windows xp home cd and for som reason i am not able to open dvds. It doesnt read any dvd roms and for dvd movies it says it cant open it because something is missing and my graphic drivers are installed. does anyone know what i can do?
 

A:hp dvd rom wont read dvds

Did you reinstall the DVD player software?
 

3 more replies
Answer Match 53.76%

My DVD drive is Plextor DVDR; my Computer is HP Pavallion, desk top and I am runing Vista. I tried the same DVD on my Laptop and it worked. When I put the DVD in the drive on my desk top, I get a "message that says "Please insert a disc into removable drive"
 

A:DVD drive does not read DVDs or CDs

I think this is posted in the wrong section of the forum. But check the drivers are correctly installed in Device Manager (Start, r/click My Computer, Manage, Select Device Manager on the left hand column) Look from any devices with a yellow exclamaion next to them. If so find te latest drivers online and install!
 

1 more replies
Answer Match 53.76%

Hi,

When I insert few DVD's the DVD goes in and when I click on the Disk it shows as if its empty, when I put the same disk in a DVD player it plays the movies.
 

A:Not able to read the contents of few DVDS

7 more replies
Answer Match 53.76%

I don't know whether the W7 forums are the right place for this question, but I hope someone can redirect me.

I have about 150 DVDs which back up my photographs. They were burned between 2003 and early 2009 in Win XP Pro x86, using Nero v.5. They were burned as data discs, not photo discs. The files are almost all in TIF, PSD or Camera Raw format.

I can read them (i.e. open them in Photoshop) in my XP computer. I can read them in Windows 7 x86 in a VMWare virtual machine. But I can't read them in W7 x64.

The drive is a Pioneer DVR-216DBK, and I've installed the latest firmware. It isn't malfunctioning: I can install programs from DVDs/CDs, and I can write DVDs/CDs.

Searching online I found a program named Iso Burner, from which I can slowly and laboriously 'run' individual files (i.e. open them in PS), but I need to be able to see the contents in Bridge.

Can I do this if I:
a) buy a DVD drive that supports older formats, or
b) move the DVD drive that wrote the discs to my W7 machine, or
c) download drivers from....?, or
d) buy the latest version of Nero (which I hoped to avoid; I hardly use DVDs for backup any more)

Thanks

Mary

A:can't read DVDs made in XP x86 in W7 x64

move the drive! I have had this same sort of problem with my pioneer dvr 110D. Burning on a dvd, then putting it in my liteon. Would show as a used-up blank cd, a coaster basically, when i knew it wasnt. Therefore i dont burn much with the pioneer sadly. Tho since i have the liteon, i havent been to pioneer to see about a firmware fix.

That would be my first suggestion is the firmware. Make sure other optical drives are disconnected before attempting to upgrade the pioneer firmware. If that doesnt work, then yea, i would switch out the drives. I would bet $20 on that pony.

4 more replies
Answer Match 53.76%

Hey,
Recently my DVD burner does not see any DVDs on my computer that I built a couple of months ago. It does not see Movies, Games(that are DVD), Blank DVD-R or DVD-R that I have written information to. I have put in a few different CDs(Game, Audio and Data) and they do get recognized by the drive. My problems all started when I was writing to a Blank DVD. While it was burning, the burn process failed about midway through. After that happened, my problems with the drive not recognizing the DVDs started.

I had done a system restore to an earlier restore point before I had the problems with the drive, but that did not help. So, I undid the system restore. I have also tried uninstalling the drive from the Device Manager and restarted, but that also did not work.

The computer is running Windows 7 Professional 64-bit. The model of the DVD burner is a LiteOn iHAS524-T98 B. The Manufacture Date of the drive is April 2011, so it's not that old of a drive.

Any help would be very appreciated.

Thank You,
Paul

A:DVD Drive Won't Read DVDs

Microsoft Fix it Center Online - http://fixitcenter.support.microsoft.com/Portal

MS Fixit, Optical Drives - http://support.microsoft.com/kb/982116

Louis

7 more replies
Answer Match 53.76%

Just recently I have noticed that my computer will not read any CD or DVD that I put in it. When I look up the properties of the CD drive file it says TSSTcorp CDDVDW TS-L633C ATA Device is corrupt. The computer I have is a Windows 7 64-bit. I haven't really tried any thing yet and I'm not too smart with computers but if someone could help me out or give me some advice it would be much appreciated. Thank You.

A:My computer won't read any CDs or DVDs.

1) Make sure the cd drive is the first device in the bios boot order
2) Insert a BOOTABLE disc in the drive
3) Reboot

Does the system offer the opportunity to boot to the cd or dvd you inserted? If not, the drive itself is probably bad.

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Answer Match 53.76%

Ok, the problem is that ever since I had updated from Vista to 7 my DVDs have been unable to PLAY, but were able to read. It recognises the disc pretty well but I go to click on the E: drive and it shows the folders contained, all the .VOB files, .IFO files, .BUP files. It's kind of recognises it like a USB or external drive. I go to WMP and it says 'No Disc in Drive E:'.

I've attempted to update my driver, I've looked for other solutions but there doesn't seem to be a way.

A:Computer won't read my DVDs

Hi have you checked out the action center the little white flag in you task bar and see if it has any info

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Answer Match 53.76%

I recently had a LG DVD/CD Burner installed in my laptop and it will not read any kind of DVD. It will read Data and Audio CD's fine. When I insert a DVD the light doesnt flicker like its trying to read it and when I click on the DVD drive it says insert disk into drive. I have a Dell Inspiration 8200 with Windows XP. I have down loaded K-lite CODEC thinking it might be missing a decoder and still get the same thing. I have downloaded the AVS DVD player and still nothing. I also have ROXIO burning software on my PC. Can anyone help me out. Oh yeah i have uninstalled the Driver and the DVD/CD burner and let windows reacquire and still nothing. I am kind of lost on what to do now. Thanks for any help.


Bill
 

A:LG dvd burner won't read dvds

Sounds as if it is defective. Since it must be new, get it replaced under warranty. There are separate lasers in the LG for reading CD data and reading DVD data. The DVD laser is probably out of alignment, which sometimes happens during shipping.
 

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Answer Match 53.76%

I have a Pioneer DVR-K14L on my laptop and it wont read any DVDs, it can burn CDs fine. I cant find any new drivers for it, i wanna try and uninstall its current driver but not even the v.1 driver doesnt exist.

is the problem caused by hardware or software?
 

A:My DVD burner cant read DVDs

Its probably hardware. The laser carriage moves up and down a pair of rails, when it gets worn "slop" occurs and the laser cant align properly. Laser positioning needs to be far more precise for dvd reading than for cd reading so the first thing that happens is the loss of ability to read dvd's.

That's probably whats happened to yours.
 

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Answer Match 53.76%

I have a Sony combo drive that can read DVDs and write CDs. Previously it was working perfect but now it just doesn't read DVDs. It is working perfectly as cd burner and can read disks other than DVDs. I think the problem started after i reinstalled windowsXP with SP-2 but i m not sure. Please help me out.
 

A:Unable to read DVDs

Doesn't it just read DATA DVD's or Video DVD's?
Try using it from a linux live cd, and mounting a few dvd's from there.
That might help isolating the problem.
 

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Answer Match 53.76%

My computer isn't reading DVDs. I'm not sure what to do. I'm sure that my computer HAS a dvd reader, but it just isn't working.... what can I do???
 

A:Computer won't read DVDs

7 more replies
Answer Match 53.76%

I was burning a disc and all of a sudden it failed and i can no longer read CDs or DVD's what can I do?
 

A:CD/DVD Drive won't read any CDs or DVDs

replace the drive its probably failed.

or remove it in device manager and reboot.

whilst the pc is shut down take the side of the case off and see if the connector wire is in properly.
 

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Answer Match 53.76%

I had the bright idea of formatting and re-installing my laptop just because I was bored and now I'm having multiple issues...so I'll have multiple posts going on...NEways...my issue here is ever since I wiped the computer, I can't burn or read/play DVD-DLs. It worked great before, and I seem to remember installing some kind of .msi file when I got the computer to do it, but now I can't find the file and searching the net is getting me no where.

I've got an Alienware 7700 with a NEC ND-6650a drive. Any help would be greatly appreciated.
 

A:Can't read/burn DL DVDs

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Answer Match 53.76%

I've got a strange problem.

My DVD-RW drive can read CD's, but not DVD's. It used to be able to do both.

Also, when I check my hardware properties, my PC seems to think that this drive and my CD-RW drive are both DVD drives.

Does anyone have any suggestions? Any would be appreciated!

Thanks,

- D
 

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Answer Match 53.76%

Basically my problem is this: my HP computer has a CD-ROM/DVD-ROM (it's all one drive)which operates in Windows XP and can perfectly well read CD's and copy files on/off of them. The DVD-ROM does not work. It can read the Sims DVD but it can't read movies. The computer sees the disc and it even knows what the movie is but it just won't play it. I tried to download VLC to see if it was any different than InterActual but the movie still wouldn't work. I also tried to change the screen resolution but it still didn't work.

Also, when I place any sort of disc into the CD/DVD drive, it utters a very frightening slicing noise that sounds like the CD is being cut up.

I'm wondering if this problem comes from the fact that my computer is completely full - I have 1 gig of memory left.

Please help me!
 

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Answer Match 53.76%

Hi! i am having a dvd writer (sony dvd rw aw-g170a (DRU-170C)), recently it has stop reading data dvds(created with nero 7), when a data dvd inserted in the drive it tries to read it and after some time the icon in my computer turns to cd drive from dvd ram drive. on clicking the icon OS states "either the corrupted disc or window can't read the format". though the same data dvd autoplays (means opens itself showing the contained data) in other computer, while the autoplay option shows 'Blank cd'.
it also can't autoplay any video dvd on inserting it. but the dvd can be played with power dvd pressing its play button, earlier the dvd can be autoplayed with power dvd on just inserting it.
i have checked the drive with sony drive diagnotic software. it state the drive has no problem, i have replaced the ata cable, already replaced dvd writer 3 time but it still shows same problem.
kindly suggest..........
 

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Answer Match 53.76%

Hi, for the past while now I've been wanting to wipe my computer, and I was finally ready a few days ago when I realized my cd drive can't read cds. The odd thing is that it can read dvds fine. Another odd thing is that when there's a cd in my computer on restart, it takes an incredibly long time for my computer to boot up and I hear a lot of clicking from the cd drive. Not being very handy I really don't want to have to replace my cd drive. Does anyone know what's wrong or if there's a way to fix it without replacing the drive?
 

A:cd/dvd player can read dvds but not cds

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Answer Match 53.76%

I recently installed Windows 7, and for some reason my disk drive will not work anymore.
My DVD Drive is a TSSTcorp CD/DVDw TS-H653L.

There are a lot of people I know who have Windows 7 and a Samsung drive that have the same problem.

It seems to read any CDs but does not read DVDs
 

A:DVD Drive will not read any dvds

I'm just giving some amateur advice here but, Recently I had that happen to me with a Benq drive. So sad too because that Benq drive was like, the king of drives. I'll never have a better one again....but i digress

Anyway, it began to stop reading dvds/cd-roms/cds etc. Off an on. Sometimes it would read, other times it wouldn't, and when it DID read, it would usually fail during the middle of an install saying it couldnt read the disc even if it was perfectly fine etc. I don't have a solution for you other than telling you that it's possible your drive could be toast, or hanging on by a thread, much like mine was. I had to get rid of it and buy a new one because nothing worked.

Don't take my word entirely though. Perhaps some fine people on here might have better solutions for you. But I just thought I would throw in my 2 cents since I had the same exact thing happen to me.
 

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Answer Match 53.76%

So my problem is this: My DVD drive simply refuses to read DVDs. CDs work fine and for some reason the DVD with W7 is also read by W7 itself. Any other DVD (both single and dual-layer) are unreadable. Windows simply ejects the tray when I try to open a disc and asks to put in a disc. I tried both retail DVDs and DVDs which I burnt myself, none of them work (except for the W7 install disc).

I also tried reinstalling the driver (twice) and upgrading the firmware from 1.1 to 1.3. I have an Optiarc AD-7173A. I doubt it's the lens seeing as how it's still able to read the Windows disc and it didn't have any problems in XP (can't try that now as W7 is the only OS on my main computer).

So does anyone have any ideas? I'm also thinking about hooking up another drive to my PC to see if that one works and my current drive to another PC but before that I'm wondering whether anyone of you can help me.

A:DVD Drive won't read DVDs

CE

Is the drive int, or ext? USb, maybe?

Ken

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Answer Match 53.76%

The title is pretty self-explanatory. My computer had needed a DVD drive very desperately and I got lucky and didn't have to buy one. Someone had given me their computer which had had the mobo go out but everything else was intact. So I install the drive, and think, "Great! Now I can play DVD games and watch movies on my computer!" However, I never had tested that until now. I tried putting in a game, but the drive didn't even read a disc.

I have a HL-DT-ST DVDRRW GWA-4083b. I have tried updating the firmware, but it says I have the latest. Also, my region for my DVDs is set to Region 1 (which I know is the correct region) and I haven't ever changed the region, so the drive has not locked up on me.

What could be the problem?
 

A:Solved: DVD R/RW won't read DVDs or CDs

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Answer Match 53.76%

DVR reads CDs will not read DVDs. I want to load a sw program from a DVD.
When I insert the DVD, light comes on for several seconds then quits. If I try
with the RUN command, it responds with ?Please insert disc.?

System is Dell Precision PWS690 3GB RAM purchased in 2006. DVR never
worked. I gave up on Dell after they operated it remotely and told me it works fine.

OS is XP professional (not 64 bit) Service Pack 3

There is a plain vanilla CD and the DVR device
Drivers for the two devices are identical. Is this normal?

cdrom.sys
GEARAspiWDM.sys
imapi.sys
redbook.sys
storprop.dll
DLACDBHM.SYS
DRUMCDB.SYS
PxHelp.sys

There are several audio and video codecs.

If there is a decoder, I don?t know where it is. Should Dell have provided this
with the system? If this is what I need, where can I get it? Will there be
compatibility issues?
Thanks for reading and bless you if you have an answer.

A:DVR reads CDs will not read DVDs

"Decoders" are codecs.Try installing K-lite Codec Pack, Full.Louis

8 more replies