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Dell 9010 SFF BIOS update A24 fail - no POST

Q: Dell 9010 SFF BIOS update A24 fail - no POST

Any advice?
I have a 9010 SFF that was working fine, except that it would not install the Windows 10 Anniversary Update. Repeatedly, about 30% through the update it failed with a BSOD. I tried several times.
Somewhere I read that the BIOS might need updating so I headed over to DELL support. I let the website automatically detect my system and it found a recommended BIOS update, version A24.
I initiated the BIOS update from the website and it seemed to run successfully but when the PC rebooted it hung half way through POST.
On a second attempt to start the machine - nothing - no display, no light, just will not start.
I tried clearing the NVRAM as indicated on the DELL website here:
I tried both the RTCRST jumper method and the battery removal method.
The result - it now continuously reboots but still no POST, no display, nothing.
I should add that during the original BIOS update, the PC had a Quadro 600 graphics card and a LSI 9200-8e SAS adapter card inside. They had both been working faultlessly and were removed when I tried to reset the BIOS NVRAM.
Any suggests on what next to recover my "bricked" desktop?

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Answer Match 107.52%

Hi there,
Recently I got a Dell Optiplex 9010 AIO running BIOS revision A05. I installed a fresh copy of Windows 7, and flashed the latest BIOS (version A19) from within Windows. System rebooted, it flashed the BIOS, but had an error just like this one.
In the end it said "BIOS Update Successful, Rebooting" but after rebooting, the Dell Logo/POST screen has never come up again. The fans turn on, the power light is solid white, but there's no video output on either the internal screen or a VGA-connected monitor. I've tried opening it up, removing the CMOS battery, using the CMOS clear jumper, when disconnected from power of course, to no avail.
Any ideas or have I just made myself a 23" paperweight? Thanks in advance.

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Answer Match 88.2%

Having an issue with a Dell optiplex 9010 AIO not performing its normal POST behavior. When I press the power the machine starts lights,fans kick on but no Dell log indicating POST. The computer will shut off after a few minutes and try to start again. I am not getting any amber lights or beeps the power comes on and the fans spin up their is no POST. I tried connecting an external display, unplugged all the devices, tried another PSU and RAM.
I believe that the issue is either the motherboard or the CPU and i'm leaning towards the motherboard.   

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Answer Match 84.84%

Hello! I have A01 bios version on my e6330.I can not succed install the current updete.I tryed windows 7, windows 10, MS-DOS...
The computer open the exe file, progress to 100% and restarts back to windows. It does not start the proper flashing...
Any other ideas? Can someone to help me with a bios dump? 

A:Dell E6330 BIOS update fail

Thank you for writing to us!
We would suggest to first load BIOS defaults and then try to update and also check if there is any error message that comes up.
Kindly private message the service tag and email address.

2 more replies
Answer Match 84%

Hey everyone,
I recently purchased two second hand Dell OptiPlex 9010 SFF PCs for my grandparents with the intention of upgrading the memory in them from 4GB to 8GB and swapping out the 250GB HDD with an Intel 535 Series 250GB SSD so they both had a fairly fast/cheap PC.
When they arrived I booted them both up and they worked fine so I added the extra memory and they still plotted along fine but when I swapped out the HDDs from SSDs. Neither of the computers recognised them in the BIOS for some reason which I think was really strange. Though if I plug the HDD back in it works fine. Has anyone came across a problem like this? Here is a list of the things I have tried so far.

·       Updating the BIOS to the latest version (A22)
·       Reset CMOS (removing battery and RTC reset jumper switch)
·       Using a different SATA Port
·       Using a different SATA Cable
·       Using a different SATA Power connector
·        Verified the SSDs in another working PC.

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Answer Match 82.74%


I've got a system with BIOS A14, and would like to update it to A19 but...
When I run the update, it runs fine, the system reboots, performs the POST (but no updating of the BIOS), and then boots back into Windows with BIOS A14 still present.  No errors or messages anywhere.  I've disableed AV, and bitlocker is not used. 
OS: Windows 10 Pro 32-bit.
Any suggestions?

A:Can't update BIOS on Optiplex 9010 AIO

Thank you for writing to Dell Community Forum.
Please right click on the file and select "run as administrator" and try installing the update.
Please private message us the service tag of the system along with your email id.
(Note: please don't mention the service tag or email id on the public forum as it contains your personal information).
Regards,DELL-Akshatha MSocial Media and Community Professional#IWork4Dell

1 more replies
Answer Match 77.28%

I have an Optiplex 9010 AIO. This morning I was trying to update the BIOS of my system, from A10 to A13. During the update process it showed an error: "ME FW Update Failed: Internal error: FWU_Buffer " - please see the photo below. Although the update failed on the Management Engine part, it still boots up and running OK. I tried couple of times to update the BIOS, and each time I got the same error. I tried to flash the A12 and A11 BIOS as well, A12 gives same error, and A11 has the same Management Engine version hence no use.
Any help on this is very much appreciated!

A:Optiplex 9010 AIO BIOS Update Error - ME FW Update Failed: Internal error: FWU_Buffer

Hi Stone3t,
Can you provide a screen shot showing the current BIOS version?

16 more replies
Answer Match 69.72%

I have a home brew PC of my own that I've given to my girlfriend. It's worked like a charm for several years. About 3 months ago I replaced all the RAM with some other RAM that I got for Christmas, which was purchased as "New" from a vendor on ebay.

Anyway, the computer is certainly not overtasked... she mostly uses it to play flash games like Cake Mania and other silly stuff like that.

Just today, when I tried to turn the computer on, the first thing you hear are three short beeps and the screen is blank. If you press the power button again quickly, the normal single beep that you usually hear sounds, and the computer processed to boot (Ubuntu is the OS here), but it suffers mid-boot from some extremely bizarre errors... not even errors really. More like something like this filling the screen from time to time:


The whole freggin' screen with harsh (what I'd call "angry") beeping the almost the whole time.

Anyway, according to a site I found that has different beep codes listed for different bios', it said that for an Award Bios, anything other than 1 or 2 beeps usually indicates a RAM problem. I'm running a RAM check with an Ubuntu boot CD right now to see if it produces any errors. In the mean time, I was wondering if anyone might know what three beeps could mean specifically, as it's not well documented...

A:K7S741M motherboard (Aware Bios) produces three beeps before successful POST; OS fail this shares the beep codes on most bios. you can always remove your ram and put back one at a time with new boot with each stick to determine if that's the cause.
I'm wondering if your Ubuntu isn't corrupted from more than ram. It's normal for the various things written when booting into it but it sounds like something has changed. I know-I know- "Ya Think", LOL...Let us know ...Jazz

1 more replies
Answer Match 67.62%

Hello all, this is my first time posting here so please forgive any mistakes/oversights. I've just updated my Samsung laptop's system BIOS via their software update program, and my Nvidia GPU (GT 650m DDR3) no longer seems to work. The Nvidia control panel is still there, and it still gives me the option to select which programs use the GPU, but there is no GPU actitivity showing up. Also,I've tried playing Skyrim (which auto-detects the PC's graphics cards) , and the game no longer seems to detect the Nvidia GPU (just the Intel integrated graphics).

My laptop model is NP550PC7, with 6 gig of ram, and an i7 quad core CPU, and the OS is Window 7 Home Premium 64bit.

I've tried looking in the BIOS but I can't seem to find anything related to the GPU or display options. Any help or avice is much appreciated.

A:Problems with Nvidia gpu post BIOS system BIOS update.


Have you updated your GPU with the latest drivers?

Please navigate to:

Start> Control panel> Swith to icon view> device manager.
Look under "Display Adapters"

Is the Nvidia GPU listed there? If so are there any yellow symbols etc?



4 more replies
Answer Match 66.78%

Everytime I try to update my BIOS on my laptop I get this error:

BIOS update failed! New Bios is not compatible with the current system BIOS.
New BIOS part number doesn't match system BIOS part number. Error Code: -120
See the Help for troubleshooting

an I doing something wrong HELP

I am using Fujitsu Lifebook AH530

A:BIOS Update Fail

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Answer Match 66.78%

my HP-Pavilion-g6-1d00-Notebook never update bios it has Insyde F.31, 10/23/2014 it can't update. i try to install F.33,F.42,F.48 but all fail F.33 install fail and give error "IHisi not support current bios" , and this error "BIOS did not support InsydeFlash !"please help me to update my bios

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Answer Match 65.94%

i downloaded a bios update tool from HP website, but while updating the bios, there was a power black out. my laptop couldn't come out of herbanation and it can't boot. only the power button light, caps lock light and WiFi light are working, the fun is also working but it can't boot.i have tried removing the battery, power adapter and press the power button for a minute, nothing has there any solution for this problem.the pc is HP625 notebook

A:bios update fail, pc can't start

Hey,My son's laptop did this blank screen too - only power button light was on, but no fan, no key lights, nothing.  I tried the same hard reset -remove batt, press power.  Almost took it apart to reseat the RAM, but decided to search the forum again (sorry I can't find that hp support page anymore).  Anyways, you will read that beside hard rest and reseating RAM, they will tell you to try connecting it to an external monitor to check if it is a display problem. Short story, none of the above worked for me, EXCEPT THIS - hold down Windows key and "B" key.  While holding down the Windows and B key, press and hold the power button for about one second, then release all 3 buttons.  The power key will light up, wait for about 40 seconds (more or less), then the BIOS will update. Hope it works for you too. UPDATE:  I just found the link again.... I followed step 3...

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Answer Match 65.94%

Hey guys,i have a problem after trying to update my my T440.During the update on Windows, it restart several times and on the last time it wont power on properly.The screen stays black and it won´t boot.So i think my bios is broken.What i can do ?thanks for help!  

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Answer Match 65.94%

I am trying to update my helix2 BIOS from 1.80 to 1.82. However, when the computer reboots, it shows "secure flash authentication failed" and shut down the machine. The ECP is updated though. Any help?

Go to Solution.

A:Helix 2 BIOS update fail

Hello xRender,
I hope you've managed to resolve this but if not a service tip has been released regarding the the authentication error you have reported.  Sorry for being late with a response.
Link to Service Tip;

2 more replies
Answer Match 65.52%

hello i was half way threw a bios update on my foxconn a6vmx motherboard and there was a power cut,rendering pc dusbin material,some one told me theres a back up facilty on board?please can any one help thanx jez

A:foxconn motherboard bios update fail

Is this an AMI BIOS.
If so, and you can get the new BIOS onto a floppy, there is a possibility you may still be able to flash the new BIOS.

Most Mobos with an AMI BIOS will look for a floppy disk with a bios update on it.

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Answer Match 65.52%

Greeting i updated the BIOS to lastest version, and the keyboard start to beep, the operative systems dont work fine, some keyboards have malfunction with the shift key, my keyboard is in spanish, with the english version of the keyborad the problem is solved. The motherboard in the notebook is ok, no conectors damage. PD: excuse my english i'm spansih native speakers

A:keyboard fail in g470 after BIOS update

Rickynet wrote:
Greeting i updated the BIOS to lastest version, and the keyboard start to beep, the operative systems dont work fine, some keyboards have malfunction with the shift key, my keyboard is in spanish, with the english version of the keyborad the problem is solved. The motherboard in the notebook is ok, no conectors damage.
PD: excuse my english i'm spansih native speakers

From what I understand  your notebook works fine when using English keyboard layout, but does not work as expected if you change to Spanish keyboard layout.
Check your BIOS for a language or region setting and adjust as needed.  Also - look in control panel for keyboard settings and install additional keboard layout for Spanish.
Good luck.

3 more replies
Answer Match 65.52%

Hi, New to the board and looking for some help. I have a w500 still in warranty. We have been having issues with running Vista and the machine not rebooting after hibernation. Today I found some time to run updates using the pre-loaded ThinkVantage software on the machine. There were quite a few on there including a Bios update... upon running the updates and the machine restarting at the end, I get a black screen....  and nothing... the power lights are on but not more.  I have called Lenovo tech support and they advised me that because I did the Bios update (as part of the many updates that were suggested I required) I have voided my warranty support for this problem.... apparantly I was made aware of this as part of the disclaimer prior to running the updates!!!   Does anyone have any suggestions on steps forward from this point?  


Go to Solution.

A:Bios Update Fail - Under Warranty but No Support

Hello mate, No real suggestions but you need to rewrite the bios. You have to send your laptop back to Lenovo.

__________________________________________________________________________________Knowledge is of two kinds. We know a subject ourselves, or we know where we can find information on it.ThinkPad T510 4313-CTO Windows 8 x64 - Intel Core i7-620M - NVIDIA NVS 3100M - 8GB RAM - 240GB SSD- Intel Centrino Ultimate-N 6300 - Gobi 2000.ThinkPad Helix 3697-CTO Windows 8.1 x64 - Intel Core i7-3667U - Intel HD Graphics 4000 - 8GB RAM- 256GB SSD - Intel Centrino Advanced-N 6205 - Ericsson C5621gw

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Answer Match 64.68%

Hello I have an Acer AIO PC i decided to update the bios so i tried to upadate it but it was stuck on erasing bios for like 4 hours so i decided to close it i did and it did not reset i did not know what to do i kinda knew the bios was corrupted i was sreaching on the interent to see if you can check if your bios is corrupted could not find anything so i just left the computer on for a few days and it was working fine did not turn it off, but i had a windows update and thats when it reseted and now its just a black screen the hard and every else comes on and works fine but nothing shows up.

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Answer Match 64.68%

Hello I have an Acer AIO PC i decided to update the bios so i tried to upadate it but it was stuck on erasing bios for like 4 hours so i decided to close it i did and it did not reset i did not know what to do i kinda knew the bios was corrupted i was sreaching on the interent to see if you can check if your bios is corrupted could not find anything so i just left the computer on for a few days and it was working fine did not turn it off, but i had a windows update and thats when it reseted and now its just a black screen the hard and every else comes on and works fine but nothing shows up.

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Answer Match 64.68%

Hp support program told to update important bios update. After  update I cant use computer.  PC starts but nothing comes to screen. It stays on about 30 sec and restarts itself. Same thing, nothing shows on screen but it dont boot itself after the first reboot. This happens everytime when I take power off. It dont seem to try to load windows either because hdd light dont blink. I cant even find compatible bios update on HP page that i could try from usb. I tried to clear cmos with jumpers. No change Did HP send wrong bios update on HP support program? Any suggestions?

A:hp envy 700-305no bios / hp program update fail

I have the same problem with my hp envy 700-311na computer. I downloaded the bios update but now my computer just has a black screen and the windows+B keyboard command does not work.Computer turns on fine but nothing happens no loading screen or anything. Is there a way to bypass the bios and access the operating system?

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Answer Match 64.68%

I am trying to update the BIOS on my Yoga 2 Pro 13" laptop.  Downloaded the BIOS update from the support page, but when I run the update, I get the following error:      Get EC part information fail. Will try to attach a screenshot of the BIOS update error message. Has anyone seen this before?  I found one other mention here in the forum but no soution or workaround.  Any help or suggestion would be appreciated.  Thanks. ? 

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Answer Match 64.68%

Our school district purchased several refurbed Dell 9010 AIO machines. One of them randomly boots at specific times during a 24 hour period. WOL settings are disabled. Deep Sleep is disabled. Network cable is disconnected. I have updated BIOS to latest version. Our refurb supplier sent a replacement machine and it has the same issue.
I recall being able to customize BIOS with a system disk on older machines. Is setting a custom, specific boot time possible with the Dell 9010 AIO and could this be the issue with this machine?

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Answer Match 64.68%

I just got a Dell Optiplex 9010 USFF (Motherboard No. DXYK6) and wanted to know if any cpu that has socket LGA 1155 will work on this?
I wanted to put the following CPU:
Intel Core i5-3570K Quad-Core Processor 3.4 GHz 4 Core LGA 1155 - BX80637I53570K

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Answer Match 64.26%

Some time ago, my Dell Inspiron 6000 developed a fault in that, whilst in Windows, the laptop would freeze up completely and required a hard shutdown. I diagnosed the problem to a fault with the onboard Broadcom RJ45 network interface card; I disabled the onboard NIC in the BIOS and all was well.

I recently needed to check a router LAN cable in a remote area, so used my laptop. My intention was to enable the NIC, check the cable and then disable the NIC again. Unfortunately, having saved the information to enable the onboard NIC in the BIOS and rebooted, the laptop will now not POST and I cannot access the BIOS to disable the NIC. The laptop begins the normal start sequence, but then hangs before the POST would start.

I know that if only I could disable the onboard NIC in the BIOS, all would be returned to normal. If anybody could help with information regarding accessing the BIOS in this situation, I'd be very grateful. I've even been to the extreme of dis-assembling the laptop and removing the rear RJ45 port from the motherboard in case it was a hardware problem - but I'm afraid that didn't work.

Thanks in advance,



A:No POST on Dell Inspiron - Need to Access BIOS

Next stop, if you're that way inclined and if it is possible on that laptop, remove the network chip.

5 more replies
Answer Match 63.84%

Hello. My aspire 4752g wont boot after the bios update was interrupted. I just finished formatting my laptop and decided to reinstall the drivers but ended up i flashed the bios instead. As i was updating the bios, it stays in "blank screen" for quite a long time and i was so worried that i decided to force shutdown the laptop. When i try to boot it again, it stays in 'blank screen' with power indicator on and fan running. Are there any solution for my problem? Pls help me. Im using windows 7 home premium with 4GB x 2 sticks of RAM installed. Thank you in advance.

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Answer Match 63.84%

Hi there,
I installed autodetect on my Optiplex 9010. When I tried to use autodetect to find out drivers, it came out
Driver detection not available Please try again later or use the Find it Myself tab to find drivers by Service Tag or see a list of drivers available for your product.
When I use autodetect to detect product, it can find out a correct Service Tag.
However, it came out another error
There’s no match for that Service Tag or Express Service code. Retype the code or browse for your product by selecting the "View products" option. Allow 48 hours for new devices to register on our site.
Is there anyone can help me?

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Answer Match 63.84%


I have a lab full of Optiplex 9010s with the USB 3 ports not working.  The base computer was setup and sysprepped before imaging to the lab.  Once in the lab, I noticed the USB 3 ports were not accepting any devices plugged into them.  I've tried reinstalling the Extensible 3.0 driver and it gets to the point of installing the iusb3hub.inf.  Then I get an error saying one or more drivers could not be installed.  When I try and install the drivers manually, I get a blue screen and have to go back to last known config.  It's way to late to reinstall Windows on these machines.  Is there a way to install these drivers?  Thank you.

A:Dell 9010 USB3 ports not working

Are these 9010 or 9010 All-in-One systems? And what version of Windows?
Are both the Intel chipset driver and the Intel Management Engine driver being installed? Without those, other drivers may not install or may not work.

1 more replies
Answer Match 63.42%

Why is the XPS 9550 POST speed so slow. The amount of time it takes from when you press the power button to when it starts Windows is about 5-7 seconds. This slows the startup time of the laptop significantly! With an SSD a cheaper Acer computer beats this computer to POST by about 3-5 seconds. It takes the Acer about 2 seconds to start booting Windows. I am on the latest BIOS/UEFI as of 24/04/2016 which is 01.02.00. I suspect this could be something to do with fast booting! Please fix this as it would be amazing to have a faster booting computer!

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Answer Match 63.42%

Powered down a working T7500 workstation and moved offices.  Powered it back on, and I get the S14 POST error - Green power light and lights 1, 2, and 3 on, light 4 off.
If I hit F12 at boot I can get to the Boot Device Menu, where I can choose my RAID 1 "drive", 2 other internal drives (there are 4 HDD in total), CDROM, Diagnostics, or System Setup.  Whichever one of these I chose the system hangs.  Particularly worrying that diagnostics and system setup hang.
If I don't press F12 and let the machine boot normally it hangs after a successful MPT boot message.
In both cases (F12 option or letting it run) the keyboard is then unresponsive and the system sits and does nothing.
I've reset CMOS (bought a new battery too) and unplugged all the easy to reach components.
I'd be very grateful if anyone can tell me what I can possibly do next!

Update: F2 (to get into BIOS) does not work either.  If I hit F2 at Dell Logo screen I can see it says "Entering Setup" ... but after the MPT success message the machine hangs as above.

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Answer Match 63.42%

Hi @all

how can i make a bios update on the Keyboard extension?

Bios from Tablet is 1.70
Bios from Keyboard is 1.50

When i start the update, the update say "Your Bios is up to date!"

Sorry for bad english, it is not my native Language


A:Satellite Click Mini - BIOS Update Keyboard extension fail

If your BIOS is already up to date, you don’t need the BIOS update.

and you can use only the BIOS which is available on the Toshiba download page

5 more replies
Answer Match 63%

Alright so normally I can fix any pc issue I come across but I have very little knowledge of AIO's
Client called me with a Optiplex 9010 All in one.
When plugged in the light next to power is green.
When you hit the power the power light goes blue and the  light above the power is white for 4 seconds.
Fan starts up for 1 second and nothing else happens. nothing on the screen at all  (normally)
sometimes when you push the power the fan starts for a second then dies then for the next few minutes it trys to start with fan going from 1 second then dead, fan for 2 seconds then dead, fan goes 10 seconds and then dead,  almost like a car engine not getting gas but trying to start up.
Whole time it does this the power light stays blue and the light next to the plug is green.

My guess is a bad capacitor on the mother board or a bad PSU.  This being a AIO I would have to order direct from dell or off ebay.  So would like some more info being putting another $100 into a brick

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Answer Match 63%

Hello! We have Dell Optiplex 9010 Web cam problem after Windows 10 upgrade, service tag 2xm8f2s, after Windows 10 upgrade, the system does not see integrated web camera. I can't see at device manager, as well i could not find  any drivers.. for camera
We did dell diagnostics it doesn't show anything.

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Answer Match 62.58%

Anyone can have any solution for OptiPlex 9010 small form factor BIOS A24 to setup three monitor with VGA , display port to DVI and display port to DVI?
Best Regards,

A:OptiPlex 9010 small form factor BIOS A24 not able to setup three monitor

The configurations that support 3 displays are limited to the ones listed below. If any other type of dongle or adapter that changes the input type on a port is used (Single-link passive DisplayPort to DVI, DisplayPort to VGA, for example), the system will automatically restrict the video card to two displays.The supported three display configurations are:Two (2) displays connected DisplayPort to DisplayPort (No adapters) and one display connected through VGA. (Recommended configuration) Two (2) displays connected via active Dual-Link DisplayPort to DVI adapters (Dell Part Number 470-AANW) and one display connected through VGA. (This configuration requires 2 available USB ports) One (1) display connected DisplayPort to DisplayPort (No adapters), one (1) display connected via active Dual-Link DisplayPort to DVI adapter (Dell Part Number 470-AANW) and one display connected through VGA. (This configuration requires 1 available USB port) NOTE: The Dual-Link DisplayPort adapter has a USB and a DisplayPort connector. Each adapter will require 1 dedicated USB port.

1 more replies
Answer Match 62.58%

Hello, can the HDMI port on a dell optiplex 9010 all in one desktop be used as a video input?

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Answer Match 62.16%


I have an ASUS M3A78-EM motherboard. It's been great, and I've had no problems for a about 1 1/2 years. I've gone though several updates on the BIOS for new RAM or CPU compatibility reasons.

I was on 1602 BIOS version and I was trying to update to 1805 today. I did it the same as I normally do through the ASUS Live update utility. I download the BIOS update, and did the "update from file". It went throught the first two parts with no problem. When it hit the 3rd, it failed. I was still in Vista at this point, and then restarted the computer (like I would do after a BIOS update).

After Vista restarted, the computer does nothing. There is no post, no beeps, no logos, just a blank screen like the screen isn't even hooked up. I figured something like this would happen because of the previous error.

I reset the CMOS by taking out the MB battery and moving the jumpers like it says in the manual. I turned the PC back on, to nothing again. It just turns on, but nothing happens at all. I can't even hold the power button to turn the computer off, I have to unplug it from the back.

I thought ASUS had some "crash free" BIOS thing for their motherboards for failed BIOS updates. (At least that's what one of this motherboard's features are). So I downloaded the BIOS again on a USB stick, changed the name like they say I have to (M3A78EM.ROM) and of course the PC will not read from the USB stick.

So now I'm stuck. Pl... Read more

A:ASUS M3A78-EM BIOS update then no post

Well, that's what you're asking for when you do BIOS updates just because you can. There is always a chance of failure, and usually nothing can be done afterwards. Asus crash free BIOS is very reputable of being just as useful as a vacuum cleaner for actually recovering a BIOS after a failed flash. Marketing trick basically. It probably works in one of ~25 cases.

2 more replies
Answer Match 61.32%

Has anyone else noticed that after the A09 bios update to your 11-3147 it takes way longer to boot up? It takes on average 15 seconds of staring at the Dell logo before Windows 10 starts to boot. I installed an SSD drive once It gets to the point of the OS booting it's lightning fast...just the bios post seems exceptionally slow. I'll try reinstalling the previous bios to confirm. I'm just wondering if anyone else has had this happen also. I also have an 11-3148 and there was a bios update for it on the same day. It didn't affect it's boot speed at all and in fact seemed to cure the "plugged in not charging" issue that it had.

A:Inspiron 11-3147 A09 bios update - slow post

I'm using a Samsung Evo 850 256Gb.
Here's an update to this strange story: Yesterday I reverted back to A07 bios. bios went in all fine but then can't boot into windows. It doesn't see my drive. it does in the bios but not during post apparently. All boot and drive settings look the same as they were before. Tried a repair install of 10 which actually worked for me this time (previously I've only had failures for some reason). It finishes and gives me a log file of the apps and such it killed in the process. Mostly just the Dell Apps which is no big deal. Rebooted and once again boot times are nice and speedy as I was hoping. And that's not all folks! To top it all off, it now sleeps properly instead of just shutting down like I was whining about in my last post. Bizarre to say the least. This was my last ditch effort. If this had failed I was going back to the dreaded 8.1. Used it all evening as I normally would and it's working flawlessly. Only thing I notice of any mention is the battery will not show 100% charge which is what the A09 bios update fixed. No biggie. It says 99% and I know it's fully charged. It really makes me wonder how much the guys at Dell check stuff out before it's released. Seems like every computer guy that's worked for my company is the same way....fix one bug but neglect to check if the fix affected anything else and walk away.

44 more replies
Answer Match 61.32%

I have a Dell Optiplex 9010 USFF. I installed Windows Vista on it and I keep getting the following message when it reboots:
PXE-E61: Media test failure, check cable.PXE-M0F: Exit Intel Boot Agent.No Boot Device Found...I tried the following so far:
- Tried a different hard drive: It gave me the same response on the second hard drive.- Dell Diagnostics: Everything checked out, - BIOS Boot sequence; Hard drive is on top and disabled "Diskette Drive" (just in case).- Lan with PXE boot is already disabled.- Had BIOS A13 and updated to BIOS A20, then A22.
This was a known problem since BIOS A04 but installing the latest BIOS doesn't fix it. Here's the
Now, the only thing that I haven't been able to try is to disable PXE in the BIOS because it keeps reverting itself back to enabled. It's just stuck on "Enable with PXE" and every time I change it to "Enable" (which would disable PXE) and reboot. It reverts back to "Enable with PXE".
Does anyone know what I can do to fix this?
Update: I reverted back to BIOS A15, still same PXE message. Then I tried A16, got the same PXE message. Only this time I was able to boot to the hard drive by pressing F12 and selecting it. I tried A18 thru A22 but I still have to go thru F12 to access the hard drive or else I would get the PXE message.

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Answer Match 60.48%

I have a Gigabyte Z77X UD5H motherboard and the USB 3.0 ports developed problems. The motherboard has 3 separate USB 3.0 connectors that can be used for front panel USB 3.0 ports. The front panel in my case (a Coolermaster) has two USB 3.0 ports. One port developed an intermittent - it would connect and then Windows 7 (and 8) would report the external hard drive required formatting, and then would reverb back to displaying the drive contents. On the second port I would get a message that if I connected the device (the external hard drive) to a 3.0 port it would work faster. I tried the separate USB 3.0 interface that was supplied by Gigabyte with the motherboard and the same results. I have another PC with USB 3.0 ports and the device worked OK on that PC.

I went through all 3 motherboard port connections and got the same thing. I had the latest Intel 3.0 drivers but I reinstalled them with no help. I tried the Intel motherboard chipset drivers and no help. I had the latest BIOS version (14) and reinstalled it with no help (and resetting the CMOS memory did not help). I contacted Gigabyte with the problem and was issued an RMA but held off as the PC with the problem is my recording studio system and it would have been an issue to have it out of service for an extended period, and although I have an USB 3.0 device it wasn't something I couldn't live without so I never used the RMA, and let it expire.

I decided to look into the USB 3.0 port issue again, tried the USB 3.0 ... Read more

A:Info Post - BIOS Update fixed USB 3.0 Problems on a Gigabyte MB

Hi fireberd .. Just curious did the BIOS update say "Beta BIOS", there is a BIOS update to "Improve USB legacy support".

7 more replies
Answer Match 60.48%

Horrifying ugly new logo, I just want to change the logo back to the old one that's not so ugly.  Just the logo, not the BIOS

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Answer Match 60.48%

I recently tried too update this mobo because of glitch and studder problems after pressing reboot on pannel the speakers made a cracking noise and now comp is dead. I already unpluged everything ( ran,vid card ,etc...) and tried too restart and did even get any posting error beeps.

A:asus a8n32-sli deluxe wont post after bios update!

if you failed to complete the BIOS process or you installed the WRONG bios, then your mobo is dead. Some motherboards have a BIOS reset chip or revert function, most don't.

2 more replies
Answer Match 60.48%

After the BIOS Update yesterday my secondary monitor has not been working. The computer fails to detect it in Device Settings. Since this has happened, I have: Unplugged/Replugged Cables and made sure everything powers up (when plugging the HDMI from the monitor into the notebook the monitor cycles through Analog and HDMI a few times and goes to sleep so it's getting a connection)Have tried two HDMI cables, one brand new Attempted to update drivers, was told that they were updated Downloaded new drivers from HP Support Assistant and Installed, Rebooted Rolled back the BIOS to the previous version I tested the monitor on my MacBook and it works, so it's not the monitor and the notebook still does not pick up my monitor! PLEASE HELP! 

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Answer Match 60.06%

Optiplex 9010 AIO built-in Webcam not working properly.Windows 10 installed Microsoft driver as Integrated Webcam.Worked properly in Skype for Business 2016.After Windows 10 Anniversary Update, stopped working.Uninstalled device in Device Manager; rebooted and allowed Windows to detect.Installed as USB Video Device.Works intermittentlyHave to keep uninstalling device and re-detecting.Works for a day and then stops again.Uninstalling and detecting flips between Integrated Webcam and USB Video Device.All current windows 10 updates installed.Verified apps are "allowed" to access webcam.Internet search reveals this is a VERY common problem and there does not appear to be any resolution from Microsoft.When Webcam stops working it does not work in Skype for Business 2016, Windows Camera app; Web-based diagnostic site.Audio works.Incoming video and audio work.No alerts show in Device ManagerAttempt to update driver from Internet shows best driver installed.Attempt to install driver by pointing to Dell Windows 10 driver cab file shows best driver installed.CONFIGURATION:Windows 10    Version 1607    OS Build 14393.447    64-bitDell Optiplex 9010 AIO (certified by Dell)    Latest BIOS version    Current drivers as detected by Dell System DetectCurrent USB Video Device settings:    General-Device is working properly    Driver-Microsoft; Driver date of 6/21/2006; Driver ver... Read more

A:Optiplex 9010 AIO Webcam, not working with Windows 10 Anniversary update

jepoor,Click the link below, scroll to the bottom of the page to follow the steps shown for fixing the webcam.Fix Webcam Issues After Windows 10 Anniversary Update

2 more replies
Answer Match 59.22%

once the update started it rained go maybe 15 seconds and just shut my computer off entertainment a bloatware screen say that the software ran in to an error and it would restart itself. I let the computer along for over an hour and finally restarted the system muse us in the power button.  once I went to restart the system I only got a blackberry screen my computer is out of warranty and your dell bios update killed my motherboard I called dell they told me in not so many words my motherboard was Fried and they would not replace it.  If I gave some on software I wrote and they installed it and it had no warning it would fry the I computer thatbwould be data to someone's personal property... DELL is this how you value your customers?

A:got the windows 10 free upgrade and used the dell diagnostics tool to upgrade driver and bios everything worked fine until the update of the bios!!!!

I called dell they told me in not so many words my motherboard was Fried and they would not replace it.

Dell just saying it's a "possibility" the motherboard might need to be replace. No one can tell you that motherboard is definite "Fried" without first looking at the system.
What is the system model number and version of windows before upgrading to windows 10? Example: Dell Inspiron 3543, windows 10
You're able to boot into BIOS(F2 key) and diagnostic (F12 key) ?
1. Power off computer
2. Power on computer, quickly start tapping F2 key ( BIOS) or F12 key( BIOS) continuously

3 more replies
Answer Match 59.22%

once the update started it rained go maybe 15 seconds and just shut my computer off entertainment a bloatware screen say that the software ran in to an error and it would restart itself. I let the computer along for over an hour and finally restarted the system muse us in the power button.  once I went to restart the system I only got a blackberry screen my computer is out of warranty and your dell bios update killed my motherboard I called dell they told me in not so many words my motherboard was Fried and they would not replace it.  If I gave some on software I wrote and they installed it and it had no warning it would fry the I computer thatbwould be data to someone's personal property... DELL is this how you value your customers?

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Answer Match 58.38%

Windows 10 on a Dell XPS8900 desktop tower. I am getting a message telling me there is a Dell BIOS update available and recommending that I do it.

In the systray, there is a Dell icon that says my system is up to date.

Should I ignore the BIOS update? Sounds major and I'm nervous about it.
Thanks, cb

A:Dell BIOS Update - Should I ?

How is your PC working?? If it's not having any issues I wouldn't.

Even BIOS updates make me nervous..

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Answer Match 58.38%

Hi, my sister has a Dell XPS 410 running Windows 10 and I was wondering if you could update the BIOS on Windows 10 or just make a temp XP install and update it that way instead.P.S Reason I want to update the BIOS is so I can put a Core 2 Quad in it.

A:Dell XPS 410 BIOS Update

Yes, when you have Windows 10, the BIOS can still be updated.
NOTE: BIOS version 2.5.1 is required, when new CPU Support was added.

1 more replies
Answer Match 58.38%

About six months ago, I upgraded the hard drive for my Dell Inspiron 2200 from the original 25 GB to a Western Digital 120 GB. Two weeks ago, the drive failed and I returned the drive to Western Digital for replacement. Today I received the replacement drive and Western Digital has sent me a 250 GB drive. My problem is that the original BIOS (1.10 A03) supports a maximum drive size of 120 GB. I've checked Dell's website and as far as I can determine, none of the BIOS updates address a larger hard drive. Can anyone verify that I am correct about this? I can't email Dell about it, since my warranty has expired. Thanks in advance for any assistance.

A:Dell BIOS update

I found this

"The BIOS will support a 120G EIDE (NOT SATA) drive. Larger drives will show 137 G"

1 more replies
Answer Match 58.38%

I have been trying to install the latest version on a xps 410 but the problem is i need to do it in ms dos because windows won't update the bios with the downloadable bios update file from the website and ive tried to do it with ms dos boot but I need to input the file name in the command line but it will not accept it im using rufus should I be using it or do I use something else.

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Answer Match 58.38%

what is feeling on updateing bios thru harddrive ?

A:Bios update for dell

If you are referring to the BIOS update that works thru windows as opposed to a floppy in DOS, I have used the Windows version several times and it seems to work well


1 more replies
Answer Match 58.38%

Windows 10 on a Dell XPS8900 desktop tower. I am getting a message telling me there is a Dell BIOS update available and recommending that I do it.

In the systray, there is a Dell icon that says my system is up to date.

Should I ignore the BIOS update? Sounds major and I'm nervous about it.
Thanks, cb

A:Dell BIOS Update - Should I ?

How is your PC working?? If it's not having any issues I wouldn't.

Even BIOS updates make me nervous..

4 more replies
Answer Match 57.54%

Hello guys,
Here is my PAIN :(Dell Inspiron 580s [Admin NOTE: Service tag removed per TOU policy]   I tried to update BIOS, used Dell Inspiron 580/580S BIOS, A07 (File Name: I580-A07.EXE).
But, during updating, smth went wrong, and USB and VGA ports stoped work. After reboot, there is no screen on my monitor, usb ports steal not work. I tried to do next steps:, no result.
Is there any good solutions else? 

A:dell bios update unsuccessful

Please remove the service tag from your post. Consider it to be personal info and you don't share it in open forums like this.
If you tried clearing BIOS by removing the battery and pressing / holding the power button for at least 10 sec, then your motherboard is probably bricked and will need to be replaced...

1 more replies
Answer Match 57.54%

So after installing Windows 10 I decided to update my drivers and one of them was the "BIOS Update" after a while the update stopped at "sending the update image to FW for verification" and it's stuck on 3%. I'm not a computer wizard so your help is appreciated. Also if you're wondering , I'm using the Dell Inspiron 3847.

A:Dell Inspiron BIOS Update

Bios updates require special installation and must be done alone. It cannot be done with other drivers. Bios updates should be done before updating to win 10 not after. Use caution updating bios since it can brick your computer. 
You should not be updating the drivers yourself. Go to Dell Drivers and downloads and let the scanner tell you what windows 10 drivers you need-- 
Completely Shutdown the computer to get out of the hangup. Wait a minute and then turn it back on.

2 more replies
Answer Match 57.12%

Hi all, yesterday I tried to update my Dell XPS12 (9Q33 mid 2013) BIOS to the last version (A08). During the installation, the laptop remained stuck in "EC programming" at 50%..I waited two hours but nothing changed and my PC was unusable: completely blocked, no keyboard,no touch and even the windows clock was blocked. 
So, as I read in a lot of BIOS-related threads, I removed the AC adaptor and let it discharge completely..some users resolved with this workaround, and their PC's worked well after.
Unfortunately, my XPS12 doesn't want to power up anymore..I also tried to put the .hdr file of the BIOS in a USB stick and tried to power up with "end" button pressed. It powers up and the fans are working, but nothing happens then..Am I using the wrong procedure to repair the BIOS?

Thanks in advance,


A:Dell XPS12 messed up during BIOS update

Good day ,
To help me resolve this issue I would ask your assistance by performing these troubleshooting steps,
1)Remove all the peripheral components from the system .2)Disconnect the charger from the system ,battery from the system and perform the power drain test on the system .
3)Plug in the charger back and use F2 key to get into BIOS then use F9 key to reset the BIOS to default settings.
4)If you are unable to get to the BIOS page or if there are any concerns do reply to this post with the service tag of the system (sent via private message ) so that I can look into the specifications of the system to assist you better .
Awaiting your reply .
Have a great day ahead !
Kindest Regards ,

60 more replies
Answer Match 57.12%

Hello guys, I'm new to this forum. And I hope I find a solution here.

It all started when I was updating drivers and came across updating the BIOS on my working Dell XPS 400. After Updating it, the BIOS was flashed. Once it rebooted a Post showing came up and at the bottom it said "BIOS updated successfully. AFTER that the computer made a total of 6 long beeeeeeeps with no display, monitor light is orange not green. So I shut down the computer and try to turn it turns on for a half of a second and powers down...after 3 seconds it turns on...however no light on the keyboard or mouse..I just get those 6 long beeeeeeps one after the other.

I tried the following:
-removing battery for 30secs=Did not work
-removing battery for 30mins=Did not work
-Clearing the CMOS, moving the jumpers from 1/2 to 2/3=Did not work

I was read some similar problems and most say the Mobo could be dead. How could a simple BIOS update cause this. There has to be a solution. Anyhow I yet have to try removing the RAM, Vcard, any other attached hardware inside to see what happens. I cannot hit any keys on a keyboard that does not respond that holding the insert key=Did not work

Here are my specs:
Learn More Learn More
NEW Intel® Pentium® D Processor up to 840 (3.2GHz, 2MB L2 cache, 800MHz FSB) with Dual Core Technology.

Operating Systems
Genuine Windows® XP Home Edition

Intel® 945P chipset

Office Suit... Read more

A:Dell XPS400 won't boot up after BIOS update

On some motherboards removing the battery, in and of itself is not enough. You need a jumper. List the model number of your motherboard.

4 more replies
Answer Match 57.12%

Does anyone know where I can find a bios update
for my Dell Dimension 2200? thanks

A:Need bios update for Dell Dimension 2200

6 more replies
Answer Match 57.12%

I just got a notificaiton on my Dell XPS 8900 that there is a new BIOS update.

I am currently on 2.1.0 dated 2015 12 11.  The new one is 2.1.3 dated 2016 02 05.
Fixes & Enhancements
Enhancements- Improved system stability for virtual machine environment - Improved system stability for long Media playback.- Updated Dell Diagnostic to 4302.15 

Everything is working fine right now.  I was wondering if you recommend upgrading.  Also you can use this thread to discuss your experiences in upgrading to this new BIOS.


A:Dell XPS 8900 BIOS Update 2.1.3 discussion

I went ahead and installed this update because this is such a new model I figured it is worth upgrading the BIOS the first few revisions they release. The upgrade went smooth and it is working fine for me now.

16 more replies
Answer Match 57.12%

I have laptop Dell Latitude E7440. BIOS version A14. I can't to update BIOS a last version (A17)
I used AC from another model of laptop Dell. Is my way to use bootable USB drive or another?
Log from BIOS - Not applicable (AC)  Is it could a cause?
Thank for your help!

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Answer Match 57.12%

Just got a new DELL battery for my DELL INSPRION 1525. It does not hold the charge longer than 15 minutes. Contacted the place where it was purchased and was told to configure the battery with the BIOS. Went to the DELL Drivers site for the BIOS....cannot get the download for the battery BIOS to take.

Any ideas on that...or why the battery is not performing as it should??


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Answer Match 57.12%

Trying to upload this E5530 bios. When thru detect drivers which shows 
"Dell Latitude E5530 System BIOS, non-vPro supported (Broadcom TruManage)"A16 as the correct one. It reboots, doesn't display anything and then after I login a window pops up and says no changes were made. I've also tried A10, same thing. I didn't think about the fact that it's in a docking station until I'm just now typing this message. Could that be the issue? I'm not onsite today so can't check for a couple of days.

A:Dell Latitude E5530 bios won't update

What version of the BIOS is on the system at the moment?

5 more replies
Answer Match 57.12%

Hello,There's a bios update that has just been released for my laptop, i'm trying to install it but i get this error message : There isn't any ROM file in this directorythe bios version is A09the current one is A08So shall i install it throught USB flash or what shall i do exactly?thanks in advance

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Answer Match 57.12%


Have a Dell desktop, XPS 8900.

A pop up presumably from Dell says it wants to "update" my System BIOS.

Sounds scary.

Isn't the BIOS the complete "guts" of the OS ?
Whys should an update be necessary ?

Should I do it ?


A:DELL Wants To Update My System BIOS: Questions On, Please ?

The BIOS (Basic Input Output System) is the chip that controls your system during boot up until it is "transferred" to the OS itself.
(That's a nutshell description, but should suffice here).

It is not the OS, but the SW "Guts" of your computer (Motherboard).

Whether or not to upgrade:

First, what does the update correct? They should list that info, or link to it.

In general, I'm the type to always update the BIOS if a new firmware is released, that said though, my mainboard has three separate BIOS's that I can switch to, so if one is borked by an update, or changes I make, I can go back to the original (I leave one on the original for that purpose).

If all is well on your system, you do not have to perform the update at all, and that may be the best advice I can give you, especially if you are questioning it to begin with, but if you are willing to do it, depending on what it may change for your system, it may be worthwhile.

I'll review it and post later, or others may chime in as they see fit.

UPDATE: I checked the Dell site for your system, but don't see an update for today, that's not to say anything malicious is going on, but can you give more details on the pop up?

What version it wants to update you to? Etc.
You could also boot into your BIOS and give us the version you are on, if you are several versions "behind" the most current one, it may also be beneficial to do it, again depending on what I outlined above.

1 more replies
Answer Match 57.12%

Hi, I have a Dell LS400, I am trying to upgrade the bios but, when i install it from the floppy I get a message saying

"Error! This utility does not support this system"

The current Bios is A05 and I want to upgrade to A08

I have also tried A06 bios (an executable file), this would not recognize a latitude system.

Reason for the upgrade is the system does not recognize 256mb ram

Any help welcome.

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Answer Match 57.12%

I went to the Dell product page for my computer - Dell XPS 8500, and ran the scan to check for updates.  3 updates, one of them for BIOS.  I ran the updates and initiated the BIOS update.  Midway through it appeared to get hung up and my machine froze.  I left it for an hour, came back and still no luck.
So I rebooted the machine and of course now it won't boot up.  I have power and can hear the fan, but no lights on the box and no screen input.
Looking though the manual and on this forum, I've tried resetting the BIOS jumpers, and removing the CMOS battery.  When I rebooted I saw lights on the box this time but it shut down after 30 seconds, and now back to the same problem.
From what I read on this forum I'm SOL unless I buy a new motherboard.
Just thought I'd check if anyone had any other suggestions.  If not, where can I get  a new motherboard for this?  The product page for my model doesn't list it as an option...

Thanks for your help!

A:Failed BIOS update - Dell XPS 8500

When did your warranty expire? If it expired less than 6 months ago, you might be able to get Dell to fix it, assuming they can get the board. They had a policy to replace a board -one time only- if it failed a Dell BIOS update within 6 months after the end of warranty. I don't know if that policy still exists.
Those are all different revisions of the same motherboard. I don't know what the differences are. They could be as simple as a different supplier for one of the components on the board all the way up to a change in the circuit layout.
Maybe Dell Spare Parts can tell you about the differences among the 3, or at least tell you which is the most recent revision,  even if they don't have the boards available...?
All three support the H77 chipset which is a key issue.
Look at your motherboard for the sticker to see what version you have now. If you can't find out about specific differences, you may want to get one that's the same version, assuming it's one of the choices available.
You should look elsewhere if Impact doesn't have the revision you want and/or for price comparisons. And always ask if the board is new, used, refurbished and about the warranty.

14 more replies
Answer Match 56.28%

Good evening all,

Just to flag that this has also been posted in W7 Support sub-forum here:

Other thread

Re. the instruction thread - the link to DSS doesn't seem to work, and GMER is for 32-bit only. If there's anything I can do to kick things off, please let me know and I'll do it!

I've googled extensively around the issues I am facing, and tried all proposed solutions, but none have worked thus far.

Symptoms:I have 1-2 minutes of freedom after booting, then I can no longer run new programmes. I also cannot close some programmes e.g. Skype. Tabs in Chrome spazz, flash player dies, and any new navigation ends up with an eternal hanging/loading problem.
Unable to restart/shutdown conventionally (I have to do it physically)
I get the error "Failure to display security and shut down options ..." when I try ALT+CTRL+DEL

Safe mode is absolutely fine, so I assume it's not anything hardware related (though please correct me if I'm being naive). My second drive which runs off XP, which I only use for storage now, boots fine and has no problems.

I have not installed any new drivers, programmes, or otherwise made any meaningful changes recently.

Solutions I've tried:Reset winsock.
Shut off all start-up programmes using MSCONFIG.
Run virus scan at boot-up, deleted 2 items (win32 installmate ... prob trojans? Was an .exe that I had downloaded but never ran).
Run Malwarebytes scan, deleted 1 fairly innocuous item.
Run full scan-disk check.
Run a SFC scan... Read more

A:windows update fail or statup programs fail cant do much of anything please help

Hello chivalrousgent and our apologies for the oversight of your thread.

Do you still require assistance?

3 more replies
Answer Match 56.28%

I am trying to update my BIOS Because my battery is at zero precent and not charging. I have tried running the bios update .exe through administrative cmd, with and without /Forceit, /Forcetype, and /jabilBattery is healthy, AC adapter is correct wattage but unrecognized by my current bios, wich is what is prompting me to update. Please. Help.

A:BIOS Update failed. Battery Below Ten Precent. Dell XPS 15z

Flashing the BIOS with only 10% battery and no AC current is an invitation for making a brick. I recommend you do not attempt flashing the BIOS that way.Does the laptop currently boot to Windows or at least POST?Is the charger branded to the laptop? Did the charger ever work with this laptop?Has this battery previously worked in that laptop? How old is the battery?message edited by OtheHill

3 more replies
Answer Match 56.28%

I have an old Dell E6410 Laptop, which i need to BIOS upgrade in orden to use my SSD disk.
I download, and I try to upgrade, which runs fine, but when it comes to the auto restart that should do the actual update, it will not auto restart...
I'll have to push the power button, and it starts with a not upgraded BIOS. 
Does anyone know why auto restart is not working on the laptop?
I can't do a autorestart at all, i allways have to push the power button..

A:Dell E6410 auto restart after BIOS update

Thank you for writing to us!
This could be an issue with the motherboard that could be faulty .
We would advised you to restore BIOS to Defaults and then run diagnostics on the system.
Kindly private message the service tag and email address.

1 more replies
Answer Match 56.28%

Hi, I have repeated experience of failed BIOS firmware update on Dell e5570. More precisely the part
"Sending Intel (R) Management Engine Firmware Update" always hangs on 100% and never finishes.  The annoying thing is that laptop cannot be shutdown via power button (even with the long press) and I have to wait hours till my battery dies :-(
Im trying to update BIOS from 1.6.3 to 1.7.3. In the end, I have 1.7.3 BIOS version, but Embedded Controller stays on A07 instead of A11 so I got my PC into middle of versions :-( First broken thing I noticed is WiFi always turned off after wake from sleep or after startup.
Dell support, please help. I need new BIOS (and Embedded Controller) to resolve some NVMe and other issues with the laptop.
Thanks, M.

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Answer Match 56.28%

i am having a battery problem so i am wanting to update my BIOS to troubleshoot it.
My current BIOS version is A05 (3-jan-13).  I want to update it to A14.
But i am getting ther error message 'allocate memory for security flash fail!'
The drive where windows is installed has only 5GB of free space.
Could it be becausr of this?

A:Dell Inspiron 15R 5521 BIOS update error.

No -- 5G is more than enough free space for a BIOS flash.  Is the system failing to recognize the AC adapter (F2 at powerup to check)?
If it is, the BIOS won't flash - this is a hardware problem a BIOS update won't fix -- either the adapter, the DC jack or the mainboard is bad.

4 more replies
Answer Match 56.28%

OS: Windows 8.1 64-bit.
I am having battery problems.
I currently have BIOS version A05 (3-jan-13).
I have downloaded the update A14 but when i am installing it,
It gives error message 'allocate memory for security flash failed!'.
My drive where windows is installed i have only 4.7GB of free space.  Could it be because of this?

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Answer Match 56.28%

I just got a used M4600, and the currently installed bios is A08. When I try to update to A16, it restarts, says it's updating firmware, but fails at 0%. It gives no reason, and no error code as far as I can tell. Thanks in advance for any help you guys can provide.

A:Bios update failed - Dell Precision M4600

That is NOT the issue! There is nothing wrong with the M4600 motherboards per se.
Everybody has been trying to find why when trying a BIOS upgrade, the system immediately fails with a basic "BIOS Update Failed" and no specific error code or more explanation. The answer is in the PDF document below - that is the message displayed when BIOS authentication fails!
You just have to look up the Dell Signature Firmware 'feature' that was introduced into a number of laptop incl the M4600.  Download PDF doc. That was a feature introduced per NIST requirements.
In a nutshell, they changed the way BIOS authenticates a BIOS file before it will use it to update the BIOS & EC firmware. The M4600 is in the list of "Legacy Systems" where this was introduced. Basically, these systems did NOT have the Signature Firmware when produced. 
Version A04 introduced this feature. After you install that, you will have an option to turn the Signature Firmware requirement On (default is Off). Once turned On, it can NOT be turned off! 
The problem starts in BIOS ver A08. Something in the code is wrong. Because on some M4600s it updates the BIOS AND Activates the Signature Firmware requirement. After that, the system will NOT authenticate ANY other BIOS versions so you will NOT be able to upgrade past version 8!
I manage many, many systems for a company. I am currently sitting on 33 (yes, that many) M4600 with that exact same situation!
A motherboard swap does... Read more

20 more replies
Answer Match 56.28%

Model: Dell Inspiron 530
Processor: 2.53 Ghz Intel Core Duo
OS: Windows Vista 32-bit Home Premium Service Pack 1
BIOS: 1.0.15

Hello Tech Guys,
Our office bought several computers over the past few days and I've been given the responsibility of setting them up. I AM NOT A COMUTER TECHNICIAN!

Everything was going fine until I tried to update the BIOS on one of the machines.

I had updated the BIOs on other machines with no problems - this time the BIOS update has frozen at 13%.

Please let me know what I can do to safely power down the computer and reboot/retry updating the BIOS.

Any help would be much appreciated.


A:Solved: Dell Inspiron 530 FROZEN during BIOS Update

12 more replies
Answer Match 56.28%

Hi,I was performing a BIOS update on Dell Inspiron N5110 to Latest bios version,  when the laptop became inactive plus the fan started to run at full speed. i could not even switch off the machine by pressing the power button. At the end i had to pull out AC cord and battery.Now its dead(No activity at all). how can i restore bios???
dell inspiron N5110
service tag: <Admin Note: removed per privacy policy~RK>

A:dell inspiron n5110 bios update failure

Solution fo recovery bios Dell N51101. Download the latest firmware from the Dell support2. Save the exe and create a shortcut with the following parameter: " /writehdrfile"3. Start the created shortcut and it will create a n5110a11.hdr file rename the file to N5110.hdr4. Create a shortcut exe file with the following parameter: " /writeromfile"5. Start the created shortcut and it will create a n5110a11.rom file rename the file to DQ15A11.rom6. Copy both file "N5110.hdr" and "DQ15A11.rom" to a FAT formatted pendrive's root folder7. Remove the charger and Battery from the laptop8. Plug In the pendrive9. Press & hold END10. Connect the charger (still hold END)11. The notebook starts automatically and shows the recovery screen12. Press enter and wait until finish the flashing13. Press esc to restart14. Hopefully problem solved

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Answer Match 55.86%

What i'm wanting to do is with the side off my computer hook up a hard drive to sata 2 or sata 3 to see data on hard drive without rebooting computer. 
i use to be able to do this on a 780 but i upgraded to this 9010 and can't get it to do what i use to do on 780.

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Answer Match 55.86%

Hi All,

Apparently I made a big mistake and try to update my BIOS using DELL BIOS Update sofware.
The process stopped in the middle and then the comptuer shuts down.
Now when I turn on the computer there is no display on computer and there is a single beep every second.
I tried to press the power button 30 seconds while the computer without the battery and without the power plug but nothing has changed, Any ideas ? :(

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Answer Match 55.86%

I have a Dell Studio 540s desktop purchased in 2008 which originally had Windows Vista, 32-bit OS factory installed.  I have since upgraded to Windows 7, 32-bit and when I recently attempted to update the BIOS after an error prompt, I found that Dell only provides updated drivers for Windows 7, 64-bit OS.  Is there any way of updating my BIOS, the last version being 2009?  

A:Dell Studio 540s desktop BIOS update for Windows 7, 32-bit OS.

From the Bios file page =

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Answer Match 55.86%

I replaced the hard drive in my Dell Dimension E521, with a new 320GB (non Dell Specific) WD unit, and loaded Windows 7 Pro (again, non Dell specific version). The old hard drive was bad.

I downloaded the 1.1.11 BIOS update ( to a bootable USB flash drive. When I boot the computer off of the flash drive, it comes up with the C: thing and does nothing else.

Am I supposed to type something in there, to get it to update the BIOS or access the file on the flash drive?

I'm kind of new to this stuff, but learning...

I want to update the BIOS, to be able to install the AMD Athlon 64 X 2 6000+ processor. The current version is 1.1.6.

Thanks in advance for any advice...


A:Dell E521 Bios Update Question with Windows 7 Professional 64-bit

i believe you are suppose to run the bios update program from within windows. So when you have windows running; try running the bios update there.

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Answer Match 55.86%

Hello and Thanks in Advance.

I am experiencing BSOD crashes and a buggy driver could be the culprit. Dell recommends updating the BIOS prior to the drivers.

I checked Dell's website and the current BIOS for my machine is A08 and my system at present is A05, so maybe this should be done anyway.

The BIOS update is just a .exe file.and its description is "Dell Computer Flash BIOS Upgrade."

I am afraid to run the BIOS update in "normal mode" because of these persistent crashes. Who knows what state my computer will be in if it crashes/freezes during a BIOS update.

My computer runs fine in "Safe Mode." Would it be OK to update my BIOS through Safe Mode so that I don't have to worry about my computer crashing in the middle of the update? Does the computer care if this is done through safe or normal mode? Should I log in as an administrator to do this also?

If anyone has any advice, I am all ears. Thanks!


A:Is it OK to run the Dell update BIOS application in Windows Safe Mode?

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Answer Match 55.86%

When will Dell enable Intel Speed Shift via a BIOS update? All the BIOS update requires is requires is writing 1 to MSR 0x770!
Speed Shift was fully supported by Intel and Microsoft in 2015 (1 year ago!). It makes the CPU much more responsive (particularly in gaming and real-time tasks) and costs nothing.
In the meantime, anyone can run software manually to enable Speed Shift but you need to relaunch the software every time your computer sleeps or turns off, so that is inconvenient. But the boost in performance is worth the effort.
I have manually enabled SpeedShift via software such as ThrottleStop or just writing 1 to MSR 0x770.
Dell - can you get Speed Shift into the next BIOS revision?!?!

A:XPS 9550 Speed Shift - when will Dell enable via BIOS update?

Such a shame that a premium workstation doesn't even use some basic skylake features. Dell please fix this.

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Vostro 3400
Service Tag: 2YCCQP1 | Express Service Code: 6430164517Dell Vostro 3400 System BIOS update failed
Before Bios Version : A10Update to : A12
Affter updated, Can't boot to bios, Blank sceen
Help me please.
Thank you.

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Answer Match 55.86%

Hi Dell fans,  just hoping for a bit of direction with this issue:
I have an inspiron 7535 laptop that has started powering off after about 30 minutes of use.  no warning, no graceful shutdown, just straight to power-off.  I've cleaned and serviced it, the normal dell heatsink paste was dry as a nuns hip flask, so that's been renewed and and it's cooling just fine, but i dont think that is the problem.  Mainly because you can turn it straight back on and continue working for another period of time without any need for a cool-down.

My gut instinct is saying BIOS issues.  It's currently at versions A05 31/Oct/2013 and the latest from the support is A13 Release date 15 Jun 2015 (Last Updated 02 Aug 2015) however i cannot get this to install.
If I install within windows (10 x64)  it runs the extractor and flashed up a command window too fast to read the error. and I cannot find any logs it might create.  the command line options dont do anything.  every version does the same thing back to A06.  I seem to see something about intel in the message but cannot really read it in full.
i've also tried booting off a freedos disk and trying all versions too.  this extracts okay and gives error 8743: unknown or unsupported platform, cannot locate hardware platform identification this program cannot be run on the current plaform BIOS version too old please use the latest BIOS to flash.
Any ideas? either on the random pow... Read more

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Answer Match 55.86%

I have a new XPS 13 (Service tag 64K2KC2 ePSA Build 4304.07) that I have only had since the 16th of this month.
All has been fine until a couple of hours ago. A Dell message popped on the lower right hand corner to of the screen to tell me there was a Dell bios update. I selected to install the bios update and now the laptop will not boot.
I get the Dell logo and then a plain blue screen. 
Any ideas how to recover the system?



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Answer Match 55.86%

So as it says in the title i have a 4 years old Inspiron 7720, and for the larger portion of that period of time it worked like a charm.
However lately it started doing some quirky things.
About two weeks ago my GPU (GeForce GT 650M) just disappeared from my Device Manager. I tried updating my GPU drivers, updating Windows (10) but it didn't seem to change anything. So i did some digging and found this:
Apparently I'm not the only one who encounterd this problem and there is a solution.HOWEVER, whenever I try to flash my BIOS an error pops up which reads: "ERROR 105 - Command line error! Status = 105."
I searched and found more users that experienced this problem, but the only solution I managed to find was reinstalling the OS, which is quite a drastic measure.
Is there any other way to fix this error?Thank you

A:Dell Inspiron 7720 GPU not showing AND BIOS update Error 105

It appears your BIOS may need to be updated.  What is the current version you're using? You should update them in order without skipping to the highest first.  Here's some information that may be helpful.

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Answer Match 55.02%

After updating to BIOS A15, the keys to my Dell Latitude E5440 get "stuck" again with Linux. This has been a problem for many frustrating months back when I originally bought it, then solved by a BIOS update eventually, and now back again with A15. A14 worked fine.

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Answer Match 55.02%

I recently experienced a permanent battery failure on my Dell Inspiron 5548 laptop, and it can now only work while plugged in. The advice I found after perusing online would be to update BIOS. I've gone to Dell Support, had the site detect my Service TAG, and downloaded the manual BIOS update file(s). However, when I try to click on the new program, it brings me to this thing called "Insyde", which A.) asks for an ID and version and B.) won't work at all anyways since it says my battery needs to be at at least 10% for BIOS to be flashed. Now, I can't charge my computer at all since the battery is fried, since I'm basically running on electricity.
Not only am I unsure if a BIOS update will even fix my battery failure issue, but I can't even test it.
My Version: 10.0.14393 Build 14393

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Answer Match 55.02%

Hi everybody, and thank you in advance for the help.
I explain the problem: after the update of the BIOS to the version 1.2.2, the laptop rebooted and showed the following message:

Realtek PCIe FE Family Controller Series v1.36 (11/26/14)
PXE-E61: Media test failure, check cable
No Boot Device Found. Press any key to reboot the machine

I used ePSA diagnostic and the tests were all OK, then I tried to restore the default settings in the BIOS, but nothing changed.
Has somebody any advice to solve the problem??

Thank you again,

A:PXE-E61: media test failure after BIOS update on Dell Inspiron 5759

Here're two threads that might be helpful to you:
Posted by Buckly53e - Boot not possible after BIOS update:
Posted by MUSTARD647 -Dell Inspiron 5459/5559/5759 BIOS Update Error - WILL NOT REBOOT

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Answer Match 54.6%

Resolution: Dell Inspiron 5459/5559/5759 BIOS Update - Will not boot after update
"No boot drive found", "PXE... Media test failure"
If you updated from 1.0.x to 1.1.5 (or other) and find yourself scratching your head in a panic that your system won't boot up, reboot and press and hold the F2 key when you see the Dell logo (shortly after restart). When the bios settings page opens, click restore settings to default, save, and then exit. Your system should boot to windows now :-)
If you don't care about default Keyboard LED brightness or Fn Lock key default status, disregard the following:
After your system restarts into windows, restart and repeat to enter bios. There are some minor settings that change -- They are minor and don't affect performance.  Under System Configuration, Keyboard brightness changes from dim to bright. Under Post Boot, Fn lock key changes to unlocked.
Have a nice day. Hopefully if you're reading this you already figured that out on your own.

A:Dell Inspiron 5459/5559/5759 BIOS Update Error - WILL NOT REBOOT

I am facing the exact issue for my 5559 laptop after updating bios from Dell update site. 
It had 1.1.5 if i remember correctly, and update was for 1.1.6 using Inspiron_5459_1.1.6.exe 
Only problem, reset to default settings does not solve it for me. Its still the same PXE E61 Media test failure and NO Bot device found error. 
Is there a way to boot from usb and flash it to original version ? 

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Answer Match 54.18%

i had recently built a new computer. after installing windows 7 everything was fine, except for during start-up it'd say 'no keyboard deteced'. which it wasn't detecting it because i couldnt acess bios during this. once i came to the windows log in screen, it was then reading the keyboard.

a few days ago i had a power outage during a thunderstorm and now a screen appears when turning on my computer giving me 2 options somehwat like 'continue start up' and 'enter a set up'. these are extremely general ideas of what it says but its not the usual 'start windows normally' screen. i would look but i'm currently at work since i cannot access the internet at home due to these problems lol.

the problem with this screen appearing is that since it is not detecting my keyboard at post, i have no where else to go. i've tried every usb port, as well as a ps/2 keyboard.

i either a. need to figure out how to get past this screen or not have it appear at all or b. figure out how to get it to detect my keyboard.

if you have any suggestions or info i'd really appreciate the help.


A:odd post/bios screen, plus no keyboard detected @ post

you could try removing the CMOS battery on the motherboard and using the jumper to reset the BIOS to factory defaults.

Always us a known good PS/2 keyboard. USB is OK after you have everything setup but unless you enable Legacy USB support in the BIOS the USB keyboard may not be seen by the BIOS (I've had this exact problem).

If the PS/2 keyboard is not seen when plugged into the keyboard PS/2 port move it to the PS/2 mouse port.

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Answer Match 54.18%

I have an ASUS A7V8X mobo with an Athlon 2200+ CPU and 1 GB of RAM, and for the first time this morning, my computer was telling me that first my system failed the CPU test. I took off the heatsinkl and reapplied new thermal paste and turned on the computer again. This time I got a system failed memory test. I removed both sticks and put a stick in from this computer and got the same error about the memory. This computer worked fine last night. This morning is another story. Any ideas what I should try next?

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Answer Match 53.34%


My computer is a rather motley assortment of bits and pieces as I have few funds to support my needs. Here are a few specs.

AOpen NCK804u_LFS motherboard
AMD Athlon 3600+ 64-bit w/HT (2.0 GHz)
1.25 GB RAM (2x512; 1x256)
2x Seagate Barracuda 7200.10 SATA 80-GB HD
2x Seagate Barracuda 7200.7 ATA 40-GB HD
WD Caviar 1600 ATA 160-GB HD
nVidia something-or-other GPU (not so great, 256)
AOpen 350-watt generic PSU

So, I bought a new 512-mb RAM stick, and decided to put it in my computer. I then pulled out the PSU cable in my customary impatient fashion. This genrally does no harm other than sometimes refusing to turn on, which is easily fixable via a CMOS checksum jumper reset.

This I performed duly, only when I turned the computer on again, the machinery started whirring, but my screen remained disconsolately blank. From what I've already read on the site, this is a POST problem. Therefore, I went about rearranging my RAM sticks, among other things, because I've suspected for awhile I've had a bad one in there.

Okay, I have an admission to make. I didn't actually buy the ram stick. It came out of my brother's computer. I swapped it for a 256 of my own, hoping he won't notice. This is a rather unwise statement, seeing as I'm using his computer to compose this. If he walks in on me...but I digress. I suppose the logical course of action would be to get my stick back and fool around with my original set and try to get... Read more

A:POST epic fail

Have a look here: Tutorial: No POST (Power On System Test)

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Answer Match 52.92%

hey guys, i bought myself an antec 900 case, m4A89GTD, corsair dominator 2x2gb ram, a x4 955be, and coolermaster v8 cooler today. I used my 500W psu, hard drive, dvd drive and 5750 from old pc. I think i set everything up right however the PC wont boot. With everything connected there is no monitor signal or beeps. All fans run and there is a memory dram_led light blinking in red constantly and the fans dont run continuesly, they seem to pulsate (suggesting to me that its restarting itself constantly). I tried resetting the cmos but nothing came from it. However everything changes once i remove the video card. When it is removed the fans run continuesly, no more pulsating rythm, however the dram_led light keeps blinkingevery few seconds and i hear this click after each blink (HDD kind of click). Do i need a better PSU to run this set up? Im getting new one anyway but i want to be sure that this is the problem. I tried google and there isnt many suggestions on this problem. Thanks guys.

A:Solved: M4A89GTD POST fail

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Answer Match 52.92%

Been having this problem for a while now - sometimes it is worse than others.
It went down twice this afternoon and took about 10 attempts to get it restarted and it only started after I had left it alone for 5 or 10 minutes. At other times the computer will go for weeks without any problem.

It generally happens when I am surfing the internet but it is not anything specific which causes the shutdowns, except that it seems like a click too far.

I am invited to go into computer system to check but quite honestly none of it means anything at all to me.

Operating on XP.

Any ideas as to what is happening?

A:overclock fail & POST interrupted

If you've overclocked your system, perhaps returning it back to factory settings in the BIOS would stabilize things. It's possible that the overclocking is cause heat related issues and that's why you need to have it shut down for a while before it will restart.

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