Tech Problem Aggregator

dell fans control in a clean installation of windows 10 (Inspiron 7559)

Q: dell fans control in a clean installation of windows 10 (Inspiron 7559)

I did a clean installation of windows 10 on my Inspiron 7559, how can I restore the factory fans control?

More replies
Answer Match 105.42%

I have two issues. the first one i have seen it in another post but i didn't see some kind of a solution. I have the latest drivers in my inspiron 7559 and i have this issues:
1)  My laptop fans are awake long time after i quit any game. Especially GPU demanding games.  If i press the sleep button and i wake it up again fans doesn't awake up again. This is a strange issue. i have the 1.1.7 BIOS version.
2) My laptop for some reason is getting freeze at any situation. Last 2 weeks happened 3 times. One time happened in youtube and the other 2 in EDGE browser, and i couldnt move nothing. Neither the cursor.
I dont have any other problems with my laptop. All seems to be fine. But i dont know with these issues  i start to think some negatives thoughts...,
Any help please?

More replies
Answer Match 97.44%

I have the Dell Inspiron 7559 (non-touch) and was able to install the Windows 10 Anniversary Update today after a long session of sitting though Windows Updates. Everything seemed to work fine, except that I had to uninstall my antivirus (Symantec Endpoint Protection). No biggie, I'll just reinstall it after the update. I think it also said that the Intel WiDi drivers had to be uninstalled as well, which it did automatically, but that was all that happened during that process.
So I attempt to do so, and I was able to install it via the .msi file (the .exe file wouldn't work for some reason), and the computer begins to reboot. Constantly. The laptop would freeze somewhere from when the login screen appears to a couple minutes after that. It would hang for a couple minutes, then reboot. It rebooted enough times for it to go to the Windows 10 recovery options. I just told it to restart so that I could tell it to boot into safe mode on the next bootup (shift-click restart when I got inside Windows). It works, and I then tell it to boot into safe mode.
Now my laptop won't boot at all. It won't go past the Dell logo. I can enter the BIOS and the boot options menu, as well as load the ePSA diagnostics tool and have the tests pass (no errors). But it won't get past the Dell logo after this. It doesn't restart, flash lights or anything like that. Just hangs on the Dell logo.
How can I resolve this issue?

More replies
Answer Match 91.98%

Hi, I can't seem to get anything higher than 1920x1080 in the list of available resolution options when I connect my Dell U2713HM monitor to my Dell Inspiron 15 laptop. I've run this monitor at 2560x1440 on another laptop over HDMI in the past but that was with Windows 8. The Intel HD Graphics 530 Control Panel doesn't offer any resolutions above 1920x1080 for the external monitor and adding custom resolutions results in the error "the custom resolution exceeds the maximum bandwidth capacity". I'm using the same high speed HDMI cable that worked at 2560x1440 with this monitor on my previous laptop. I'm fully up to date on all of the drivers for the laptop.
Does anyone have any suggestions? I'm not sure what else to try. Could this be a Windows 10 issue? Should I try the standard Intel HD Graphics 530 drivers from the Intel website?

A:Dell Inspiron 15 7559 connected to Dell U2713HM monitor over HDMI can't do 2560x1440 resolution in Windows 10

Hi JonoBloo,
The hardware on the system supports the 2560x1440. It should be a software issue. I would suggest you to uninstall and reinstall the video card driver from Dell website as these drivers are tested on the Dell system. Please follow the steps mentioned below to uninstall the video card.

Press the Windows key and Start typing devmgmt.msc and then press enter.
Select the Display adapters listed and right click on it.
Now select properties.
In the properties window, under Driver tab, click on Uninstall button.
Check “Delete the driver software for this device.”
You want to delete the driver click OK.

After the uninstall finishes restart the system. Then reinstall the Intel video card driver for issue resolution. Please enter your service tag # on the link below, select the OS, then download the video card drivers from Video section onto the system and install it.
Please let me know if this helps.

1 more replies
Answer Match 89.88%

On Inspiron 7559 with i7 cpu, after BIOS update to 1.1.5 I've noticed that fans are noisy even hour after I quit the game.
GPU is switched to internal, process explorer says that CPU is used no more than 5% and Intel Extreme utility says that CPU is 32deg cold. When I put laptop to sleep and awake it immediately, fans are silent. Any suggestions what might go wrong?

A:Fans are noisy long time after playing games on Inspiron 7559

Thanks for writing to us. 
Have you made any hardware or software changes recently?
Please update the BIOS and video drivers if not yet and observe the system. 
is the machine overheating ? 
You can also run diagnostics from f12 menu and check hardware issues if any.

7 more replies
Answer Match 88.2%

Hi All,
My problem is ... no, not quite so, my PROBLEM is Windows 10 Anniversary Update gets downloaded, installed and failed again and again. When it goes through Windows Update Center everything goes well but finally after a reboot I get a notification that the system couldn't install the update. No other information or error codes provided. After that Windows Update Center finds the same Anniversary Update and everything goes in circle. I called Microsoft Support three times with different engineers but with the same final result - the problem still unsolved. I used MediaCreationTool utility as well. With this utility the whole process goes well but finally I get popup window that says "Error occurred while installing update". When I tried to reinstall Windows 10 from the image created by MediaCreationTool I got error code 0xd0000034 (finally!!! something I can use to find a solution !!!), but looking through the Internet for this code didn't help to resolve this. Any other updates are installed with no issues. The Problem only with Anniversary Update.
Some info about my laptop.
About the System:
Version 1511
Windows 10 Home Edition Single Language (Russian)
About the hardware.
16Gb, I added extra 8Gb and I installed SSD SanDisk SD8SN8U256G1122 256Gb.
All the rest is standard configuration of 7559 laptop.
Some specifics related to what I did to my laptop. As I mentioned before I installed 8Gb extra memory (identical memory chip to the installed ... Read more

More replies
Answer Match 82.74%

Hey which ram is best and do i need for my dell laptop 2 x 8 gb , i found a couple but unsure i got told i need either cl11 cl13 and it has to be ddr3l

More replies
Answer Match 81.9%

Hi Everyone,
I have a new Dell Inspiron 7559:
I use it for work, mainly translation tools, and also for some ocasional gaming (Witcher 3, Cities skylines, etc.).
So I was thinking on maybe upgrading it a bit, but as I´m on a budget I can only afford upgrading the ram up to 16GB or to buy an SSD of 250GB, what would you suggest to upgrade?, which of both would have more impact on the performance?.
Thank you very much!

A:Upgrade Dell Inspiron 7559

If it's running a conventional (or hybrid) hard drive, the SSD will make much more of an overall impact than the memory upgrade.

1 more replies
Answer Match 81.9%

Hi, I am looking into upgrading/adding another RAM for my Dell Inspiron 7559 laptop. Is this specific unit compatible without any issues? I need moderators to answer please thanks in advance :)
RAM Link:

More replies
Answer Match 81.9%

My dell inspiron 15 7559 wont shut off, the keyboard stopped working, the mouse and trackpad stopped working and the power button wont shut the computer off. Please advise on how to turn it off.

A:Dell inspiron 15 7559 unresponsive

I suggest you contact Technical Support for assistance in the link below:

If Dell doesn't answer your question then I suggest you( or a very good friend) remove the battery, press the " Power On" button for 20 seconds, install battery,adapter, and then power on the system. Hopefully your computer function well now.

1 more replies
Answer Match 81.9%

Hi, i have an Inspiron 15 7559. Last week my battery  was damaged and can't use it anymore, since then I have low fps while gaming (gta v, witcher 3, etc.), I've read there is a kind of throttling when there is no battery, maybe the turbo boost is not being enabled.
Is there a way I can make the laptop work again like before, I can't buy a new battery yet because I live in Peru and is hard to find this battery model.

More replies
Answer Match 81.9%

Hi,I have bought dell Inspiron 7559 2 months back. Around last 3 weeks iam facing hanging issues which is increasing. both keyboard and mouse pad hangs for a 2 to 3  second and gets normal. now its hanging again and again. Iam not even playing games on it that requires huge processing power. I hanged 7 to 8 times while writing this post.Please suggest what to do.

More replies
Answer Match 81.9%

Hi All, I recently got a Dell Inspiron 7559. It came with a 8GB Skhynix "hmt41gs6bfr8a-pb no aa 1506" RAM stick. I'd like to upgrade it to 16GB. I thought I had bought the same 8GB RAM model from ebay, but I had received an 8 GB Skhynix "hmt41gs6bfr8a-pb na aa 1511". Are they two completely different models because of their different nomenclature? Can I still use it to upgrade my ram? Thank you

A:Dell Inspiron 7559 ram upgrade

There's only one memory socket on this model, so an 8G isn't going to get you an upgrade.  You need a 16G module to upgrade.
These are available, but brace yourself of the price - they're expensive:
(as you can see, going from 8G to 16 causes the price of a module to rise by a factor about five).

3 more replies
Answer Match 81.9%

Why Active State Power Management is not supported on Dell 7559? Any plans to fix this with BIOS update?
In Windows if I do powercfg /energy it reports the following: 
Platform Power Management Capabilities:PCI Express Active-State Power Management (ASPM) Disabled
PCI Express Active-State Power Management (ASPM) has been disabled due to a known incompatibility with the hardware in this computer.

More replies
Answer Match 81.9%


More replies
Answer Match 81.9%

Hi, I just bought a new Dell Inspiron 7559, with the 2 year warranty, but the problem is it only has an HDD, and I wanted to install a SSD, and possibly a 8GB DDR3, but my question is will doing this void the warranty, on the bottom of the laptop there is no sticker saying it will.

More replies
Answer Match 81.9%

I opened my new Inspiron 7559 today, after updating all the drivers including the NVIDIA one, so I installed league of legends, upon playing the first game, I noticed my FPS was around 130 and would cap around there, I found this odd as the laptop I had returned before this was an older model by Dell and it ran the game completely fine at 215 FPS another thing I noticed is the game would freeze randomly, overall it feels like my laptop isn't keeping up even though it has really good specs, what is the possible issue?
EDIT: Last night the game completely froze and I had to manually turn off my laptop and back on again.

A:Possible GPU issue on Dell Inspiron 15 7559

I have the same problem with my Inspiron 15 7559 playing The Division. Game hangs with fans at full speed and laptop won't turn off even when holding down the power button for more than 10 seconds. How do I manually turn off the laptop? It's still running as i type...

2 more replies
Answer Match 81.9%

Hi All,I have an Inspiron 15 7000 series (7559) to be exact.Core i7 processor,4 GB RAM,GTX 960M and 1 TB HDD.I have been trying to play GTA V,The Witcher 3 and a few other games but none of them work properly there is so much lag.I have reinstalled windows all NVIDIA drivers and everything is up to date.While playing the game GTA V in this case when it lags my DISK is at 100% in the task manager could that be the issue.I have been so disappointed with this laptop till now.Can anyone please help me with this issue.
Thank you.
( I have contacted dell they have replaced my motherboard which includes the Cpu and Gpu twice but still nothing)

More replies
Answer Match 81.9%

Just got my computer back from Dell tech support having sent it because of an issue with no audio output device installed and the red x on the toolbar. The computer is in the exact same state as before I sent it with nothing fixed. I've tried reinstalling the drivers multiple times, checked if audio services were running and all of that. Feels like a huge waste of money at this point and is especially disappointing because this computer was actually a gift for someone. Has anyone had this issue with this computer and have it resolved without resorting to an external usb sound driver?

A:Dell Inspiron 15 7559 No Audio

You can diagnose this by performing a system recovery (reset the laptop back to the original factory configuration.) If there is still no audio immediately after recovery, before getting on the internet, then the audio hardware has failed and Dell will have to fix it under the terms of the warranty. In other words they could not say it is a software issue and therefore not covered.
If the recovery does fix it, but the problems recurs after getting on the internet, then probably some Windows Updates-related issue.

1 more replies
Answer Match 80.64%

My 7559 laptop is still relatively new but I feel like ever since an update in June it's been acting strange. It froze for no reason and wouldn't shut off when I held the power button. I had to unplug it and let the battery die. When I restarted everything was fine so I ran McAfee got nothing and moved on.
That said, ever since it can't seem to handle sleep mode as well as it use too. I was able to leave it on for a few weeks at a time and now I feel like I have to turn it off daily or it's Memory goes up. It's also frozen once since the initial freeze but that time it actually let me hold the power to turn it off. 
I'm fairly certain I'm not the only one experiencing this. I think it's the update that caused it, but I don't really have any proof other than McAfee hasn't found anything. I've been keeping the task manager up to keep an eye out but the only things that are noticeable are System and Compressed memory and McAfee. Well those and Chrome but chrome's always been a hog. 
I can deal with it for now, but I'm hoping there will be an update or something to fix it. I'm really just posting to see if anyone else has experienced this or something similar. 

A:Dell Inspiron 7559 high Memory

There is no need to wait until the battery runs down to turn off a frozen laptop nowadays. Simply hold down the power button until it shuts off. It will take 30-40 seconds.
You can uninstall updates if you think there is a bad update. Open Settings, Update, Advanced Options, View update History, Uninstall updates. Not all updates can be uninstalled but some can. You should also check the Event Viewer for clues as to what might be hanging up the computer.

1 more replies
Answer Match 80.64%

hi, my keyboard never lights up regardless of room light conditions.
any ideas?

More replies
Answer Match 80.64%

my dell inspiron 7559, hang in the middle of the game (Sniper Ghost Warrior 2) and it freeze, i dont know what to do because i cant turn it off with its power botton ... the speed of the fan is high. what should i do with this, should open the back case ang remove the battery to turn off or what?

A:my DELL inspiron 7559 hang and i cant turn it off

Press and hold the power button for 30 sec.  The system will turn off.

1 more replies
Answer Match 80.64%

I bought a Dell Inspiron 15 7559 laptop about a week or so ago and several days later realised some odd USB transfer behaviour. Tried all 3 different usb3.0 ports, same problem.
(Bios was updated immediately after cloning hdd to m.2 ssd and all drivers updated.)
(I swapped the 1TB hybrid drive with a Samsung 850EVO and installed an m.2 Samsung 850EVO) (OS and most files on the m.2 drive)
External hard disk: Transfer of large sizes or even a single large file (GoPro video near 4gb) occurred rather erratically (fluctuating between 90+ and 40+ mb/s) and eventually reaching 0mb/s and pausing there for quite awhile before transferring again at fluctuating speeds, sometimes reaching 0 and pausing again. File transfer completes eventually, but after a ridiculously long time.
The same hard disk works fine with my desktop (writes at a steady 90+mb/s)

External ssd: transfers for awhile before reaching 0 and giving an error code. (works fine with my desktop) (error code: 0x8000745D)

Thumb drive: writes fine at 90-100+mb/s, just like my desktop.  
Notes: File transfer problems mentioned above were from both the m.2 drive and 2.5mm drive, internal transfer from the m.2 to the 2.5mm Samsung 850EVO ran fine. Samsung Magician installed, problems persist with RAPID either enabled or disabled.
Solutions I've tried but have not made a difference:
Chkdsk /f /r
Booting into safe mode (transfer problems existed even in safe mode)
Uninstalling and reinstalling usb drivers
Disable/... Read more

More replies
Answer Match 80.64%

Hello,Got the Dell Inspiron 15-7559Standard with 100 gb 2,5 inch HDD.Inserted a Kingston 2.5 inch HDD, works fine.Now days later I also inserted a M.2. Sata SSD. Both Disks work.But when selectign legacy boot and first selecting the second HDD it does not boot up the 2nd HDD. It gives an error message saying boot.msgr is missing.Tried :- Legacy mode, Secure mode on and off- Turning back to Uefi mode with secure mode on and off- Legacy mode and all kidns or boot orders.When I press F12 at startup and go to boot selection and select 2nd HDD, there is no problem, it boots up my 2.5 inch ssd no problem.Now I installed windows also on my M.2. Sata SSD and this one boots up fine in legacy mode. No issues at all. But also now when setting 2nd HDD first it still boots up the m.2. And once again manually selecting the 2nd HDD at startup works fine.I would like to use the 2.5inch ssd as boot device and the M.2. sata as storage.I have my reasons for this lol. :) Can anybody supply me with some advice/help?Thanks in advance!

More replies
Answer Match 80.64%


I bought Dell Inspiron 7559 and I am very happy with laptop. However, I noticed that there is some backlight bleed on the bottom of the screen. I dont know what is acceptable level. Is this good or defect?
Thanks for help.

More replies
Answer Match 80.64%

I have just bought a Dell Inspiron 15 7559 and it just arrived this morning. However, when I try to play any sound the speaker starts to crackle heavily. The only solution that works is plugging in headphones and unplugging them which seems to work. But once you shut down the computer, and turn it back on, this problem still exists. I have already updated the realtek hd audio driver as well as the bios. I would hate to have to return the laptop as it works flawlessly otherwise.

A:Speakers Crackling on Dell Inspiron 15 7559

Install latest Realtek driver FROM REALTEK SITE, not from Dell site.
That Realtek driver ll have an advanced option to disable audio power management. That's it.

4 more replies
Answer Match 80.64%

I have brand new a Dell Inspiron 7559 (Core i5 model) which i received 2 days ago.  The inbuilt speakers work fine. But when I plug in my earphones, the is sound only on the left side and a very faint sound on the right one. When I check the left and right sound in the sound properties, both the test sounds appear on the left side only. The earphones I am using are Klipsch R6. And here are no issues with the earphones since they work perfectly with my phone and other Dell Inspiron laptop.
Any help would be greatly appreciated.

More replies
Answer Match 80.64%

Hey everyone,
I was using my Dell Inspiron 7559 this weekend and suddenly the audio from my headphones quit. I had no problems in the first month I had the laptop, and the audio from the speakers still works fine. When I plug in the headphones the dialog box also doesn't show asking me about the audio device connected to the port. I know the headphones work on my phone, and I've tried deinstalling the Realtek audio driver and using the native driver. Nothing seems to work. Anyone have any suggestions? I'm grateful for any help!

More replies
Answer Match 80.64%

Hello, my dell is getting some issues with its speakers, a kind of popping crackling noise, I've just registered two videos. After updating the bios it seems working better and is not as much as before. Should I rma my laptop or it's a driver issue? This is the first day that I have been using it.

after updating bios:

A:Dell Inspiron 7559 speakers popping

user75970 popping crackling noise
Hello. It's a common problem with that model. See the Choppy/Skipping Audio FAQ for the solutions other owners have found. The 7559 section is the 1st section after the links at the top of the FAQ.

1 more replies
Answer Match 80.64%

I have a brand new dell inspiron laptop which was delivered yesterday. First day worked fine. Have woken up this morning and the ac adapter is not charging the battery. I did a diagnostic boot and when scanning the battery the error message read:
I have no idea what has caused this fault and how to get it fixed. Please help, ive had this laptop less than 48 hours. 

More replies
Answer Match 80.64%

I have bought this laptop about 2 months ago. Since i bought it, I have noticed that it's performance is not what i should expect.
I mean, i can be in Google Chrome viewing a page, and in the moment i scroll using my mouse, the laptop like freezes for a milisecond and then continues. Same happens when playing videogames, i can be playing at low/ultra details, 60+ frames per second, but every now and then i get a frame drop and then it goes back to where it was before, it's super annoying and shouldn't be happening.
I always thought it was something with the game, that it was not well optimised but it seems to be the computer.
Things i have done:
1. I reinstalled Windows 10 using the software provided by Microsoft.
2. All my drivers are up to date
What could it be? my laptop specs are:
6th Generation Intel Core i7-6700HQ Processor (6M Cache, up to 3.50 GHz)]NVIDIA GeForce GTX 960M 4GB GDDR58GB Single Channel DDR3L 1600MHz (8GBx1)1TB (5400rpm) Hybrid HDD with 8GB Flash
All these things occur with the laptop plugged or not, it doesn't matter. Gaming, i have used Balanced and High Performance battery mode but i don't see any difference. This has happened to me for example in CS:GO, LoL, World of Warships, etc.

This is a benchmark i did with HDTune:

A:Dell Inspiron 7559 video stuttering

When you are saying that it is stuttering, does it do this all the time or is it something that will be working and then you get a quick stutter and then things return to normal?  If this is happening, it's most likely just a point in time where the files that the processor needs to access files haven't been loaded into RAM yet.  Your processor then has to wait for the HDD to load the file and continue on from there.  Does Google Chrome do this all the time?  Again, when it first boots or if there is something that computer has to load on the webpage such as Flash or anything like that, it can cause a temporary delay in the time that it is loading.  If it's doing it constantly then it might be something to look at, but once in awhile, it's not uncommon for this to happen during loading.  5400RPM is slowest speeds for HDD and it can cause your computer to have to wait for loading here and there.

2 more replies
Answer Match 80.64%

Hello, I'm having a small problem with my new Dell laptop.
I can't find the option where I could set my keyboard backlight to stay on constantly. It keeps falling asleep (turning off) after a short period of time. It is really annoying late in the evening as I always have to wake it up. Is there any way I could turn off the automatic sleep mode or atleast prolong it?
Thanks in advance :)

More replies
Answer Match 80.64%


I recently bought inspiron 15 7559 i7 and found that the keyboard is bilingual.
It's little bit hard for me to type as the enter key is really small. 
Would it be possible to get another keyboard (with different layout) and replace it? 


More replies
Answer Match 80.64%

I just bought a new Dell Inspiron 15 7559 a month ago. The first week it was amazing with no problems at all. 
Then when I was working on it, left it plugged in and left is for a while, then came back to it after 1 hour or so, I noticed that the battery was discharging. 
Did not mind it until it went to "plugged in, charging" 0% and it shut off completely. 
I tried to turn it on several times and it did not turn on. 
Called Dell service center and advised to remove the battery. I cannot remove the battery completely because of the screw type but managed to remove the cables. 
I turn it back on and it worked again. But after a few days the probem kept recurring. 
Its going like "plugged in, charging" but it is not charging. Or "1 hour 05minutes to full charge" but after an hour it will be "1 hour 40minutes to full charge". I mean what gives. 
Have done all that was advised in the internet but not hing is working. 
I have done restart task manager, uninstall API, and all that, but the problem is recurring.
BIOS was updated recently also. So is it hardware of software. 
Please help for anymore ideas?
Its brand new, it rocks when it is working, but I dont have the patience to kept on checking for hte battery status. It is getting annoying also. 
Thank you. 

A:Dell Inspiron 15 7559 Battery Problems or So I think

Are you using an original Dell OEM Adapter? When you plug in the adapter to the system, does the adapter stay firm or does it fall off easily? Is the adapter frayed? Is there any damage on the system? Could you test with another power adapter if possible? 
Restart the system and press f2 key to enter BIOS - check the adapter status in BIOS with and without the adapter plugged in. Also, wiggle the adapter cable at the end and see if the status changes in BIOS at any point. Check the battery health in BIOS (if applicable).
Restart the system and press f12 key on startup - choose diagnostics. Let it run the diags and if you encounter any errors - make a note of the complete error and report the same to us.These are onboard diagnostics and they might possible pick some error if the hardware is not functional.
Also, please click my DELL-username and write me a private conversation with the service tag and your contact details(Name and Email) for case records.
Let us know if you have any other queries.

1 more replies
Answer Match 80.64%

As the title says how exactly do you achieve this?

I have an ISO Ran RUFUS 2.6
GPT Partition Scheme for UEFI
Fat 32
8192 Default
X Quick Format
X Create a bootable disk using
X Create Extended label and Icon Files

so the next part is the Kicker Dell did a number on their Bios and rather than using standard logic as we have done so many years just setting the boot order to "Boot USB" first, you "Only" have the option to create a "Boot Program"!!! so you select your USB Drive then which ever file you want it to boot I'm Assuming? So I tried selecting Setup, bootmgr.efi, and autorun with no results!

I get the secured boot error crap, turn that off and I get Legacy BIOS (that defeats the entire point) What the hell happened to Win95 Boot Discs and FDISK?

I am so frustrated with this garbage, I found out the hard way with Windows 10 and trying to nuke the SSD and put a clean install of 8.1 on it.

Any directions especially concerning Dell's wonderful BIOS would be appreciated!


A:How to install UEFI on Dell Inspiron 15 7559

Try setting BIOS back to default then press F12 when you boot. Select USB device from the UEFI section of the boot menu.

0 more replies
Answer Match 79.8%

Hi, I recently purchased a Dell Inspiron 7559 for school, my first laptop ever. It took me about 6 months to finally decide on a laptop, and I'm very happy with's beautiful. But, I've had two problems with the display. First, there is some slight yellow discoloration on the right half, not a big deal, just my ocd, probably just some backlight bleed or something. But the big issue is that the screen brightness flickers constantly. I can only really notice it on the lower brightnesses, but I use those so its a problem. I've tried EVERYTHING. Tons of driver fiddling, power option fiddling. I cant tell if it flickers in the bios screen or lcd bist, but I've disabled both NVidia and intel HD graphics drivers and no matter what I do, it still flickers. This makes me think that this Is a hardware issue. If anyone has some insight, I would really appreciate it. Should I send it in for repair, or just wait a bit as I read online somewhere that the lcd backlight needs to "settle in" for it to stop flickering with takes a decent amount of screen on time. Sorry for the long post, but this is my first pc and I'm a little bit picky about the function of my things. Thanks.  

More replies
Answer Match 79.8%

Recently I bought the Dell Inspiron 7559 (gaming one).
It has the option to add a SSD drive. I bought a m.2 SSD 256gb drive from Plextor.
See link for the version. The BIOS and Windows both don't recognize the SSD.
I have put it in and out several times. Updated BIOS / Resetted BIOS. It just won't recognize it.
Do I have to tweak any settings in BIOS for the SSD slot to "activate"?
I thought this was a plug and play thing. How can I get this to work?
Note: I also have my HDD still plugged cuz it has everything on it (windows etc).
I want to convert windows to the SSD if it CONNECTS EVER.
Help would be appreciate SOOO MUCH.

Thanks in regards.

A:Dell Inspiron 7559 m 2 SSD upgrade failed / not recognized

That's a PCIe SSD -- this system supports mSATA (SATA 6G), not PCIe.  You'll need to exchange the drive for an M.2 SATA/SATA6G version.

3 more replies
Answer Match 79.8%

Just since yesterday my one week old Inspiron 7559 Power and Battery Status Light blinks, white light keeps blinking either if it was plugged in or in battery mode.  What does this white light blink mean?  Is it a clue to what is wrong?  Any ideas?

More replies
Answer Match 79.8%

I got flickring problem only while playing games in my laptop.

But,i alreday tried lots of way to fix this problems still i can't fix the flicker problem
I changed the power plan to High performance
I changed the Intel graphics video setting from maximum power saving to maximum performance
Finally,i updated my display drivers also .
Guys,please help me to fix this problem because it irritating me while playing games.

More replies
Answer Match 79.8%

i have dell inspiron 7559
it doesnt work well with my capacitive stylus
thats why i wonder if someone try with active stylus that its work good for it

More replies
Answer Match 79.8%

I got this laptop recently and ran into an issue when connecting to external displays, in all games I am unable to set my video settings to 60Hz when choosing to project my display to the external screen only. If I duplicate the screen then I have no issue, but I want to be able to close the laptop lid and have 60Hz as an option, otherwise everything shows up as 59Hz which causes stuttering and flickering. The weird thing is that in Windows my refresh rate shows up as 60Hz at 1920x1080 but when launching any game 59Hz is the highest I can go to when set to display as "second screen only" in Windows 10. Please let me know what I could to fix this, and if it is not clear let me know.

More replies
Answer Match 79.8%

When I installed windows it automatically found a driver for both the nvidia 960m and intel hd 530.  I went to nvidia site and installed the latest drivers even though they warned it may cause instability. When  I realized things were going wrong with the screen tearing I immediately uninstalled and installed the correct video drivers from the website here.   However I am still having problems with screen tearing horizontally across the whole screen at least with videos playing through steam.  At the time of the screen tearing I did have my laptop connected to my 1080p tv via hdmi.  Any ideas?  Do I need to reinstall windows completely to get rid of the newest nvidia driver I installed? 

A:Dell Inspiron 15 7559 4k Horizontal screen tearing

I have the same problem with my Inspiron 7559 that i bought 1 month ago. The problem ocure when I'm gaming or simply watching video. If you have any solution please share it to me, thank you.

1 more replies
Answer Match 79.8%

hello i have a problem with my 1 week old dell inspiron 7559,when media is playing(videos,music,games etc.) sometimes there is a noise stopping the music,video or whatever for one second and then plays again,i have updated wireless and HDD drivers but still does it,
any suggestions?
thank you

A:buzzing noise on my 1 week old DELL INSPIRON 7559

Thank you for writing to us!
Kindly update the following drivers
BIOS+Chipset +Video+ Audio Driver.
Once you update all these driver kindly check if the system works fine.

2 more replies
Answer Match 79.8%

Dell Inspiron 7559 15.6 inch FHDIntel Core i7-6700hq/8gb/1TB sshd/4gbGTX 960 M/Windows 10

A:Dell Inspiron 15 7559 has no key board Backlight feature?

We?re listening. Dell Inspiron 7559 is factory configured with a chicklet keyboard and there is no backlight feature. Please PM us with the service tag, registered owner?s name and your email address, so that we can check for more details. To send a private message, click on my name and select ?Send private message?.

1 more replies
Answer Match 78.96%

Guys I messed up real bad... I saved up money for a year to buy this laptop and finally yesterday ordered it in ebay, and afterwards going through the details I noticed it didn't say that it had the gtx 960m video card but rather intel HD graphics built in. The price is the same as the other versions of the laptop with the gtx on eBay and I just happened to be a complete moron not checking twice as I should've and order this particular version
My question is does it even exist? Dell 7559 without the gtx 960m? It's the same price as the ones with the gtx video card.
I don't even know what to do...

A:Is there a version of the Dell inspiron 7559 without the gtx 960m graphics card?

When you are buying from online Market, you have to double check you are getting an functional complete legit products, and read reviews from many sources before buying a specific products.
In your case, Dell Inspiron 15 7559 was an "Manufacture Refurbished" of returned Inspiron 15 to the factory according to the description.
Thus, read carefully next time, as refurbished are likely "tested" to function as intended. From the page on Ebay you have brought, it might have been a bad buy, so you got rip off for the wrong product if you did not get your refund. Ebay in my view is not too safe, it more of a trade market  versus places where you can buys computer officially. Thus this problem is between you and the seller.

PS: Yeah most I15 7559 model should have Geforce 960M graphic as detail here ><.

1 more replies
Answer Match 78.96%

While playing CS:GO, my laptop froze and won't shutdown with holding down the power button, had to open up the back panel and pull the battery connector to shut it down. This is the first time it happened, had the laptop since Feb.
Is it related to cpu temperature management? Ambient temperature in my room is kinda high lately would peak to 87 degrees C using HWMonitor from 80 normally.
Any feedback/replies to this post is pretty much appreciated! Just want to know what to avoid to keep it from happening again.

More replies
Answer Match 78.12%

I bought a new Dell Inspiron 15 7000 - 7559 core i7 with touch display about a 4 days ago. I've noticed the screen flickers on low brightness level. (below 30%).
If you have any solution for this please let me know.

More replies
Answer Match 78.12%

My 6 month old Dell Inspiron 7559 has starting coming apart from around the left side hinge. The keyboard plate is being separated from the bottom chassis and can see inside. Dell support say its damage or wear and tear. Really!. The laptop has been at home and not moved beyond 5 feet for the last 6 months. There is NO damage and even a microscopic inspection will not reveal any damage. Wonder how UK support brushed me off even after sending photos and saying not covered by warranty. Had been a Dell customer for last 12 years and this is my 4th Dell and definitely the last one. Cannot stand a company like this

More replies
Answer Match 78.12%

Hi all I recently got the i7 version of this laptop and noticed that the speakers rattle a bit when vocals are being played and the headphone jack makes everything sound like it has REVERB added to it...??? It sounds like I'm in a chamber. I updated everything, anything I can do or no?

A:Dell inspiron 7559 audio problem. Speakers and headphone jack.

1 week now. Anything or should I call? This is terrible.

2 more replies
Answer Match 76.86%

This is a recent problem I ran into with my new 7559. About a week ago I did a factory reset because the speakers were having a problem, and it worked fine for a couple days. Afterwards it would go into this flickering loop after it would wake up from sleep. This makes it so anytime I'm not using the laptop I basically have to shut it down, which really ***. I've posted a link of what the issue looks like. I ran the dell hardware test and my computer passed, and I also updated my drivers so I don't know what else to do. Thank you to anyone who can shed some light on what's happening. 

A:Dell Inspiron 15 7559 Major Screen Flickering After Waking Up From Sleep. Requires Restart.

I have exactly the same problem... :/

2 more replies
Answer Match 75.18%

I bought the laptop mentioned in the title, the Inspiron 17 7559, a little under 3 months ago for school as well as some gaming.  A couple days before I spoke with tech support the cpu fan (fan on left side if you're looking at the top of the laptop and are in front of it) began making a horrible grinding/squealing noise.A little background: before going to school, I spent a decade as field technician on both military advanced electronic systems and production-class robotics systems.  So I opened the back panel just to glance at the fan, see if maybe there was a glaring physical abnormalities, as  the fan was clearly grinding on something and when it kicked into high would be scraping fast and hard enough to produce this noise.
I open the back cover, a screw falls out from its happy little home (which is, needless to say, both Not A Good Thing and Ominously Foreboding), followed by the shorn threading which had come from another screw.  Also, three or four  screws were VERY loose.  Which explained why the case had begun to separate near where the monitor pivots attach to the case.  Completely structural screws.  I tightened those up a bit, but didn't mess with any screws in the component housing area, as thos can have specific torque settings and such, and overtightening can do real damage.  As for the fan, its sitting a millimeter or so lower in its housing than the other, and even the slight spinning it did while I t... Read more

More replies
Answer Match 74.76%

A friend of mine is wanting Windows 2000 installed on her laptop which is currently running Windows 98. I figured I would just boot from the windows 2000 CD, format, and install the OS but theres a problem. I can't access the BIOS to change the boot order. Is there some trick to doing this on a laptop? Its a Dell Inspiron 7000.

any help would be much appreciated!

A:Windows 2k Clean Install on a Dell Inspiron Laptop

Hi Slapper,
Try F2!! or F1!!


3 more replies
Answer Match 74.34%

I am trying to do clean installation of windows 10 on my dell Inspiron 15 5558 laptop.  However, during partition formatting step, windows 10 setup stuck and do not proceed. If I do not select the disk format step  and move with windows installation then it windows setup in "file copying" step.
I am using usb as installation media and booting it in UEFI mode.
I tried with secure boot option enable/disable and did not see any difference. I have tried two different bios version "A09" and "A13" and experienced the same problem .
I have feeling that something in firmware is preventing windows setup to modify the drive where I want to install the clean copy of windows. I have tried the installation in so many configuration and did not work. I tried to boot the usb in legacy mode but later during installation step, setup complains that drive has GPT configuration and cannot continue with installation.
Somehow, I cannot restore the computer to factory settings because I upgraded to windows 10 and did not create the recovery disk.
I would like to know that did anyone already experience this kind of problem. How can I approach the dell because my warranty expired 2 months back.
Any suggestion would be highly appreciated. 
Best Regards

A:Clean installation of Windows 10 stuck on formatting partition [Inspiron 5558]

Click the link below to watch the youtube video on how to format and install Windows 10 on your computer.
How to Format and Install Windows 10

2 more replies
Answer Match 74.34%

I am trying to do clean installation of windows 10 on my dell Inspiron 15 5558 laptop.  However, during partition formatting step, windows 10 setup stuck and do not proceed. If I do not select the disk format step  and move with windows installation then it windows setup in "file copying" step.
I am using usb as installation media and booting it in UEFI mode.
I tried with secure boot option enable/disable and did not see any difference. I have tried two different bios version "A09" and "A13" and experienced the same problem .
I have feeling that something in firmware is preventing windows setup to modify the drive where I want to install the clean copy of windows. I have tried the installation in so many configuration and did not work. I tried to boot the usb in legacy mode but later during installation step, setup complains that drive has GPT configuration and cannot continue with installation.
Somehow, I cannot restore the computer to factory settings because I upgraded to windows 10 and did not create the recovery disk.
I would like to know that did anyone already experience this kind of problem. How can I approach the dell because my warranty expired 2 months back.
Any suggestion would be highly appreciated. 
Best Regards

More replies
Answer Match 73.92%

Hi Everyone,
I have a Dell Inspiron 3847 desktop purchased January 2015,
It used to run really quietly, but recently it's sounding louder during operation,
I've had the side panel off a number of times, but couldn't pin point what exactly was responsible, but once the side panel is replaced, and the PC is placed back in it's usual location, the sound is there and it sounds like one of the fans,
It had been suggested to me, to place the PC on a softer surface, as it could be just down to resonating. I've stood it directly on my floor in my office, but the sound is still there, a varied hummmmmmm sound which on further listening, seems to be the chassis fan,
My question is, where can i purchase a new replacement chassis fan (the one on the back)?, also , if it turns out to be the CPU fan, can I replace just the fan without disturbing the heatsink, thermal paste and processor?,
I also need advice where I can purchase a replacement CPU fan?, it's an Intel core i5 4460, 4th Gen,
Any help would be greatly appreciated,
Thank You,
Mr Anthony

More replies
Answer Match 73.92%

Does anyone have a step-by step guide on how to change out the cooling fans on a Dell Inspiron 8200 please?

A:Solved: Dell Inspiron 8200 CPU Cooling Fans

I didn't read all this but:

2 more replies
Answer Match 73.92%

hello, i have a big problem which make my coputer get to 0 % battary power  very quickly.
fans are not stop working. miadditly while turn on the pc the fans start work,please help me to solve this problem!

A:dell inspiron n5110 fans work non stop!

If you've never done so, remove the heatsink fan assembly and clean it thoroughly - and replace the thermal pads that sit between the GPU/CPU and heatsink assembly.
Unfortunately due to the design of this model, it's a major undertaking - see the service manual for the procedure, which includes removing the system board.  You may want to leave the job to a shop - expect about an hour's labor charge, whatever that costs where you're located.
Service manual: manual_en-us.pdf

2 more replies
Answer Match 73.92%

Is there a way to do this? I think not from a different thread I saw, but wanted the experts to chime in.

A:Windows 8.1 With Bing Clean Install on Dell Inspiron i3531

Windows 8.1 With Bing is only available for computer manufacturers to be used as pre-installed OS on low end budget laptops and notebooks. It is not available to consumers as a stand alone installer.

To reinstall Windows 8.1 With Bing you need to use the recovery media to restore the computer to factory settings. Consult the manual of your computer to see how the recovery is done.

2 more replies
Answer Match 73.92%

Just purchased a Dell 7359 laptop but the HD that it came with is incredibly slow.  Laptop felt like something 20 years old.  I decided to purchase an SSD for it and picked up a 480GB Eco3 Mushkin.  I want to do a clean install so I downloaded the Win10 Dell recovery media and am following the steps from here:   I created a bootable USB drive and was able to follow the steps until I selected "Recover from a drive" as per the instructions.  Regardless of whether I chose "Just remove my files" or "Fully clean the drive" the following screen shows "There was a problem recovering your PC" with "Cancel" being the only option.  
I'm at a loss here... I tried redownloading the image 3 times and got the same result.  I tried it with the SSD unallocated and also with a NTFS formatted c: partition.  Is the image Y53FWA00_W10x64ROW_core(DL).iso for this laptop incorrect?  Is there a checksum I can use to check against the file I have.  How can I figure out what the "error" is that is preventing the install from continuing?

More replies
Answer Match 73.92%

I was recently given a Dell Inspiron 1720,but the hard drive was bad,so I bought another one,and now I need to do a clean reinstall of windows vista home premium,which is the origional operating system. I have the product key code for the origional windows vista home premium,I need step-by-step instructions,someone please help.

A:Clean reinstall of windows vista on dell inspiron 1720

Contact Dell and see if you can order the installation disc's. There's usually a minimal charge for them....last time I order any was from Dell and for XP Home....and those ran me $20 plus tax/shipping.

3 more replies
Answer Match 73.92%

Dear All,
I have Dell inspiron 15R 5521 with Windows 7. Due to heavy virus and resolvable issues of iTunes I have decided to re-install Windows 7 on my laptop. I have the Windows 7 CD, however, it is difficult for me to install windows on laptop as it requires the different kinds of drivers. please help how to install Windows and drivers, so that after installation of Windows my laptop is in full working condition.

Thanking you for your kind gesture.

A:help in the installation of Windows on Dell Inspiron 15R-5521

11 more replies
Answer Match 73.08%

I am new to the scene and please use simple direction and commands.
thank you

Contents of the original drive completely erased

Installations Procedure
->F2 ->SATA Operation ->AHCI
->Boot -> Secure Boot ->Disable
->Load Legacy Option Rom ->Enable
->Boot List Option ->UEFI ->F10

Boot mood is set to: UEFI with Legacy OPROM; Secure Boot: OFF
->Legacy Boot ->USB Storage Device
Disk 0 29GB
Disk 1 978GB ->Installation Drive ->Installation Successful ->Install Intel Smart Technology ->Restart ->BSOD

->Boot ->Boot List Option ->UEFI ->BSOD
->Boot ->Load Legacy Option Rom ->Disable ->Secure boot ->Disable ->F10 ->Checking media[fail] ->No Boot Device Found. Press Any Key to Reboot the Machine
->Boot ->Secure boot ->Enable ->Secure Boot mode ->Standard ->F10 ->Checking media[fail] ->No Boot Device Found. Press Any Key to Reboot the Machine
SATA Operation = Intel Smart Response Techology
->F2 ->SATA Operation ->Intel Smart Response Techology ->F10 ->BSOD
->F12 -> Legacy Boot Mode, Secure Boot Off ->BOSD

The BSOD Error Couldn't be Noted Down as the Restart Process is Extremely Fast

Bootable USB Make a Bootable External Hard Drive and Install Windows 7/8 - Bootable USB | Bootable USB

Brought from Dell Inspiron 15R Special Edition N7520SE

A:Dell Inspiron 15R 7520SE Windows 7 x64 Installation BSOD

>Boot List Option ->UEFI ->F10

Change it to Legacy.

Set everything to Legacy throughout the BIOS setup, wherever you find UEFI option.

Then reinstall windows.

And Dont use Intel Smart Response/ Intel Rapid storage. Keep them disabled.

1 more replies
Answer Match 72.24%

Ok so yesterday I did a boot and nuke, completely wiped the hard drive because Vista had made it crash pretty bad earlier. Did plenty of check disk and memory tests beforehand and everything was fine.

Now, I am trying to install Windows 7 and I get to completing installation and it tells me it can't finish because an installation file is corrupted.

I have formatted the hard drive to no avail. Right now I am cleaning the disk through cmd prompt. The DVD is a valid copy, purchased from a military store, brand new. Please help me as I am at my wit's end.

A:Dell Inspiron 530 freezes at Windows 7 32 bit "completing installation

Set the drive type to IDE in the BIOS (F2 Setup) to install. After install you can set it to ACHI if desired.

After you get Windows installed, it will install most of the needed drivers, however it will not install the correct sound driver. I do a lot of support on the Dell users forum and we have found that non-Dell sound drivers either do not work or do not work correctly. At a minimum you will have to install the Dell sound driver (for integrated audio).

Its too bad you completely reformatted the hard drive. Although the Dell recovery partition (accessed by F8 at power on) is no longer valid, the Dell hardware diagnostics (accessed by F12 at power on) are and should not have
been deleted.

Here is the driver: Drivers and Downloads | Dell [United States]

You can also get help from the Dell community forum (users helping users) Home - Dell Community

6 more replies
Answer Match 71.82%

I've been troubleshooting this computer for some time now. At first, I disabled RAID because of the blue screens and I found that one was bad and the second of the RAID 1 appeared fine. Well, I installed XP to ensure it would work and that was extremely slow. My client didn't have a disc to XP MCE, but instead bought Windows 7. The installation took about 12 hours and the system is often unresponsive. On resource monitor, the 2.13Ghz Conroe CPU is barely tapped and the 2GB of RAM is barely at 30%. However, the system takes forever to boot and it very often stops responding for a period of time.

I did my research and found out that this model--original specs--can handle 7 better than this. I told the client it was probably an HDD error, as it seems to hang everytime the system must access the HDD. I can't even run the Index to find out what the systems rating is.

I memtested the RAM and chkdsk the HDDs before removing the first because of its clear faults in its inability to hold an OS installation. I recently installed the 2.5.3 BIOS update, but I haven't had a chance to install a newer version of Intel Matrix Manager.

Your thoughts?

A:Windows 7 clean installation on Dell XPS 410; slow, unresponsive

To update: The Blue Screens were not referenced further because I solved those issues. I went to get back on the system after work and I found out that the system was shut off. I booted it up and shortly after leaving the Dell screen, the computer went into: An unexpected I/O error has occurred. Error code: 0xc0e9" Given the previous, I'm left with the impression that the logical drive has failed. Seeing as I'm unable to know just how many times the computer was halted due to errors in the middle of read/writing, it should be safe to assume that this is the problem, but I'm in the middle of waiting for the client's HDD replacement. Once again, any thoughts?

1 more replies
Answer Match 71.82%

My computer has power, but will not respond to F8 or F12.  No curser, nothing but black screen.  No beeping for codes.  Fans runs real loud.

A:My Dell Inspiron 530S, with Vista OS will not boot, black screen, fans running

Do you have a CD in the drive by chance? USB stick plugged in?
Has the machine been dropped or hit or fluids spilled on it?
Any power surges lately while machine was connected to power?
Try reseating your RAM. It should be fairly easy to do. Google it if you have difficulties.

3 more replies
Answer Match 70.56%

I'm in trouble, at least 2 times a day I need to restart the laptop, it's nothing to add or go bar to the middle of the screen ...Already tried everything, updating drivers, windows, restore ..
What can i do?

More replies
Answer Match 70.56%


I installed Windows 7 on a 7559 and installed all drivers listed on the support page. Unfortunately, there is no integrated webcam driver listed on the support page. I checked the Device Manager in W7 and did not see any Imagine Devices listed. After calling the support line and explaining  my issue multiple times to the same person I decided to come here for some help.
So, how can I go about getting the integrated webcam in my 7559 to work on Windows 7? Is there a driver available? 

A:Inspiron 7559 - Windows 7 Webcam Driver

I also have same problem on window 10.. I have try several way but nothing work..

1 more replies
Answer Match 70.14%

I have recently installed Windows 7 on my Inspiron 15 7000 - 7559. I managed to found most of the drivers and get the hardware working.
However for the Touchpad, I cannot find driver or software for it. Windows 7 just uses the default drivers PS/2 Compatible Mouse. When in the Dell drivers site, it does not have drivers for input devices.
It works fine as a regular touchpad but it does not have the additional function such as two finger scrolling etc. 
This is still fine to me until I realized that my palm will accidentally hit the touchpad when typing. Looking  at my older dell laptops, I saw that there is a palm rejection feature for the Dell touchpad.
Windows detect this trackpad as Atmel Maxtouch.
Can anyone please advise me were to find a compatible driver to solve this issue?
You help and assistance is greatly appreciated.

A:Inspiron 15 7000 Series 7559 - Touchpad Windows 7

I run the laptop Dell 7559 Inspiron i7. I had the same problem but I have found the drivers that worked for me.Here is a link which has the drivers i was able to get my gestures back

20 more replies
Answer Match 69.3%

Dear Dell Support team,
Could you help me, please?
I have just purchased below laptopInspiron 15 7000 Series 7559Service Tag: 7J828B2 
I try to install Windows 10 Professional to replace Windows 10 Home for my laptop but I can not.
How to replace Windows 10 Home by Windows 10 Professional on above laptop Dell.
Thank you in advanced for your support,

A:How to upgrade Windows 10 Professional for Inspiron 15 7000 Series 7559

Thank you for writing to us!
The system has been shipped with Windows 10 Home, the OS activation license is also for Win 10 Home Win 10 Pro can be installed but activation would requiree to purchase license from Microsoft We would not be able to dispatch media for Win 10 Pro or assist with activation as the system order is not inclusive of Win 10 Pro

1 more replies
Answer Match 69.3%

Has anyone experienced this, and found any solution?
The Situation:
Updating to the latest mobile set of Nvidia drivers, my 960m GPU disappears from the device manager.
This happens when Windows 10 pushes a driver update, or when I myself attempt an update directly from Nvidia: the GPU disappears, and doesn't come back.
Rebooting, and attempting to install the drivers again yields a "hardware not detected prompt". It's as though the piece of hardware is literally gone.
This is definitely a software issue, as I did factory re-imaging of my system a few times, bringing it back to life (video card working). However, after any Nvidia driver update, the whole disaster happens again.
Drivers should be updated, but this state of affairs prevents me from doing so.
Can Dell please respond to this issue? Is there a solution, other than a factory reinstall which fixes the problem temporarily, until again new drivers are installed
I'd like to start enjoying my machine. So far it's been a struggle.
Thank you.

More replies
Answer Match 68.88%

Hi everybody,
I just wanted to let everybody know about a serious issue I encountered with several Dell Inspiron 15" 7559 laptops running Windows 7. I suspect this problem also applies to all Dell Inspiron 15" 7000 series laptops that are running Windows 7.
After running Windows Update early last week (around April 19, 2016), several of our Inspiron 7559 laptops would no longer boot. They wouldn't even boot into Safe Mode, and traditional recovery methods like System Restore and Startup Repair also failed completely. The only solution seemed to be to reinstall Windows.
Before I reinstalled Windows, I was able to extract the logs off of two machines using some recovery software. Pouring through the logs, I narrowed the problem down to about ten potential updates that could have caused this issue. After reinstalling Windows on one of the machines, I went through and installed each update one at a time and rebooted several times to see if the machine would continue working. The system finally failed when I encountered this update: Update for Windows 7 for x64-based Systems (KB3133977)
So, please, unless you want your system to be rendered nonfunctional, please HIDE update KB3133977 and if you are in a corporate environment, have your IT people disable it completely from your Inspiron 15" 7000 series laptops until Dell and/or Microsoft can resolve this issue.
This issue involves BitLocker and FIPS--if you don't have FIPS enabled or don't know what it is... Read more

A:Inspiron 15" 7559 running Windows 7 prevented from booting because of Windows Update KB3133977
Is directly related to Drive Encryption so in a corporate environment I would NOT want to block this.

1 more replies
Answer Match 68.46%

I just bought an inspiron 7559. After the upgrade of windows to windows 10, windows crashes and don't boot. 
If I boot in safe mode and disable nvidia card in the device manager, windows runs OK. 
I want to know how to solve. I tried to reinstall windows from factory image and works OK until update to windows 10. 
Also tried a clean install from windows 10 pen drive and the same happens.
installed the lastest nvidia driver and the same happens.
downloaded lastest intel driver with intel utility and can't install the driver because says that need to install dell driver.

I need to know wich pair of intel & nvidia drivers works for windows 10.


A:Inspiron 7559 display driver dies after windows 8.1 to windows 10

Download the Intel driver here - - extract the files to desktop.
Uninstall any existing video drivers from device manager - restart the system - go to device manager -> display adapters -> right click on the video adapter -> properties -> driver tab -> select update -> point to the files on desktop and choose install. This should force the driver update.
Once done, install the nvidia driver -
Also, please click my DELL-username and write me a private conversation with the service tag and your contact details(Name and Email) for case records.
Let us know if you have any other queries.

1 more replies
Answer Match 66.78%

Hi Everyone
I have a very severe issue due to which my Dell Inspiron Laptop is in  dead state since last one month. I bought this Laptop in 2010 from UK. Everything was ok until last month when first windows user login screen took extraordinary time to show up and then when I restarted my Laptop Windows refused to start giving me following  error

windows failed to start. a recent hardware or  software change might be a cause.
if windows files have been damage or configured incorrectly start up can help diagnosis and fix the problem.if power was interpted during start up choose start window normally.

From Dell Windows 7 Reinstallation DVD, which came with the Laptop, I made bootable USB (as my optical drive does not work) to reinstall windows but after "window is loading files" screen when I click on Reinstall windows link it stucks there like forever. It just shows message "Setup is Starting Windows". I have waited for 4 to 5 hours but it does not proceed further. Someone please tell me what could be the reason for this.
Thank in Advance 

More replies
Answer Match 66.36%


In the front of my Dell Insprion 9100 series laptop, there is an infared port. Is it possible to use a universal remote control, like you would use on your tv, with this port?

I know that you can purchase remote controls for a computer and they come with a USB receiver but I was just wondering if this port could be used with a remote control.

Thank you.

A:Remote Control on Dell Inspiron 9100

LOL, guess I should learn to spell check before submitting. Thats suppose to be infrared port.

1 more replies
Answer Match 65.94%

When I bought my DELL 3521 some weeks ago, which came with OS Ubuntu, I remember the screen brightness was adjustable by using Fn keys ( F4 / F5).
Since I installed Win7 some days back the screen brightness remain very dull ( may be the lowest setting), which I do not mind for my day to day work. But for my photo and graphic work this intensity is far from satisfactory.
I have checked the internet on this and saw many of you also share the same experience. I followed almost all the advices given in there and since there was no improvement, I downloaded all the drivers from the DELL official website for Win7 and installed them.  Actually then one thing happened, that is now I could see the on-screen brightness and loudness control icons or symbols.  Incindentally the sound (speaker) control works fine (Fn/F10/F11/F12), while the screen brightness indication appears without any response to the keys ( actually it indicates the maximum brightness in the scale and when I try to reduce the scale it reduces by scale/point and stays and would not move any further).  However, this has no change in the brightness of the screen, which as I already told, is low.
I have not yet decided to contact the dealer on this matter which could be a small issue perhaps, which I am uanble to come to terms with yet.
I do not know how to solve this problem. Is this a technical issue or a manufacturing fault? Could anyone help me please. Must be very grateful.
Gehan Wijesing... Read more


Hi Gehan Wijesinghe,
Please go to BIOS screen by tapping F2 continuously on boot up and ensure that the FN Key behavior is set to Multimedia. (Refer to the picture below)
Also download the quickset from the below link.

36 more replies
Answer Match 65.94%

I just bought a Dell inspiron 11 3000 from walmart. It is in demo mode and they do not know the password. I don't have any backup disk or anything for it. It was a display model and they couldn't find the box. When I try to exit the demo mode, it asks for a system control password. How do I do a reset on it to factory reset with it like this. Please help.

A:Dell inspiron 11 3000 system control password

Thank you for writing to us!
There can be only 2 passwords 
1-BIOS Password - to reset the BIOS password we would suggest you to keep the proof of purchase and contact Delltechcenter on Facebook or @ DellcaresPro on twitter.
2- Administrator Password  - Factory reset should fix the issue else clean installation.
Kindly provide us with the service tag and email address via private message .

1 more replies
Answer Match 65.94%

I've just got new dell INSPIRON N5050 but I can't set its brightness from Fn key.
is it a hardware issue or software?
sometimes it works and sometimes not.
i have Windows 7 Ultimate x64.

A:Fn+brightness control isn't working in DELL inspiron N505

since you just got it, better off to take it back to the shop and get some servicing.

9 more replies
Answer Match 65.94%

Recently I observed that my laptop was running a bit slow. On observing the temperature using SpeedFan I found the following readings
1) CPU core temp 59 degrees centigrade  at 100% CPU Load.
2) GPU temp 57 degrees centigrade at 50% CPU load.
3) HDD temp 47 degrees centigrade
Now from what I know the average temperature should remain in the range of 40-50 degrees centigrade. While the temperatures that I am seeing are all in excess of that. So here are my questions
1) My laptop is in excess of 7 years old. Is it time to change the thermal paste? Will I get some improvements and decrease in the temperature readings?
2) The Fan speed being reported in Speed Fan is a steady constant 922 RPM? Should I look at getting a new heat sink for the CPU and a new fan for the laptop?
3) Does it make sense to get a liquid cooler for a laptop? Basically I want to extend the life as much as possible of this laptop.
    Any comments guys?
Have a nice day

A:Steps to control the temperature of a dell Inspiron laptop

I suggest running Dell diagnostics; they often include a thermal test that may help let you know if the system is getting too warm.  
If you haven’t already done so, try a can of compressed air and fully clean the fan ports out. If you have already opened the chassis, check and make sure that there isn’t any dust or debris caked on the heat sink / processor.  Once cleaned out verify if any cooling fans are functional.
Try these basic steps first before considering replacing any parts, it can save you time and money.

1 more replies
Answer Match 65.94%

Hellow fellas, i was adviced to ask my questions here hoping for some assistance, and before all please excuse my poor english.I will try to be as simple as posible..
An year ago i was assigned to work in neighbouring town and i had to share apartent with few people from collage that i did not trust that much, and by the end we were in very bad relations so moved out. Now since one of them have quite good knowlage about software and stuff (although not professional as far as i know), i fear they may had something installed on my Dell Inspiron laptop. I mostly fear about keyloggers and remote control programs. Now apart from our mutual dislike, we are also working in rival companies now so i do believe there is reason for something like this to had happned. 
I always though that simply locking my lapotop with windowss password would be enough, but recently friends told me that it is possible for someone to plant keylogger on to your device even when locked- by using bad usb or similar stuff. Once he had my password he could easily access the laptop while i am out. So here are my questions:
1. Can keylogger really be installed on my laptop while my windows is locked, whitout me noticing anything when i log in?
2. If they couldnt had pulled number 1
- If they had tiny flash inserted into the laptop- that i had not noticed-, can it imediatlly on autorun install something the moment i unlock the windows and without any message or pop up showing, telling me somet... Read more

More replies
Answer Match 65.52%

My aunt just purchased a Dell Inspiron 3455 all-in-one. After Windows installed I would do the basic set-up and set-up the wi-fi connection. Afterwards it would reboot then when it goes to the Windows "just a moment..." screen with the circle of animated dots it will stay on that screen and not do anything. I left it for hours and nothing happened. I tried the installation again without setting up an internet connection and same thing happens. 
What can I do to fix this problem?

More replies
Answer Match 65.1%

I own an older dell inspiron 530 desktop pc,running windows xp home sp3,manufactured in 08,i use it for work.It has no custom parts or modifications.I somehow was given a virus called pc optimizer,it wouldnt allow me to do anything without agreeing to purchase the software.I did not.I then called dell or iyogi,what a joke,they wanted 149.00 to walk me thru recovery with my own windows recovery disc.I hung up.I noticed inside the tower where the power plugs into the hard drive,theres a second plug just like it not being used.I could not use help/support,because the computer said the files were missing.I could not find a way to reformat,or restore,as it would not recognize the cd in f12 boot mode.Then I decided to take a chance and switch out thos plugs on the back of the hard drive and turned it back on and boom,im at the format screen.Reformated drive c and reinstalled windows and my drivers.My question is,at what point do I switch the plugs on the hard drive back?And I believe this is a sneaky dell money maker.And why couldnt I find this info online?Has nobody ever encountered this before?Thanks jerry

A:dell inspiron 530 reformatting with installation cd

Older HDD's may have the older Molex power plug to the far right as well as a SATA power plug, next to the SATA Data port. Either way, it shouldn't stop you from reformatting the drive and would have nothing to do with allowing you to boot the CD rom drive. You can move the power plug at any time.

14 more replies
Answer Match 64.68%

I'm trying to do a clean installation of Windows 7 x86 on my Dell Inspiron 1525 laptop that I bought in July 2008. It's been running Windows Vista 32-bit without any trouble. Yesterday I purchased the Windows 7 Professional 32-bit upgrade from Digital River and downloaded the ISO. I've burned it onto two separate DVDs using different software and a different computer each time (the second time I used Alcohol 120% and made sure that it was on the slowest setting). Now I'm downloading the iso again.
Each time I try to install it (which has been many times, now, trying different configurations of partitions, etc) I get the error message "Windows cannot install required files. The file may be corrupt or missing. Make sure all files required for installation are available, and restart the installation. Error code: 0x80070570"

I've read through just about every thread I could find on this site and others and nothing seems to help. The only thing I haven't done is mess with the RAM, but I'd prefer not to do that as I don't have any experience opening up laptops (although I have built three desktops).

Anyone have any ideas/suggestions?


A:Clean install Win7 on Dell Inspiron 1525: 0x80070570

Try Google. I found these two:

When you see the error "0x80070570 can't access files" on install click --> Cancel ---> you will be returned to the "Install Now" startup screen and - WITHOUT REBOOTING - just re-start the install.

you should type crc checksum into a search engine and download a program that allows you to check if the contents on the disk is the same as the iso file.

7 more replies
Answer Match 64.26%

My control panel is empty. I cannot uninstal anything.
win7 ultimate is my OS. DELL INSPIRON M 4040. Ubuntu.
I did scannow in cmd and some corrupt files are there. It was displayed that details of corrupt stored in CBS.log . Bt I dont know how to access that . Please help me out.

A:CONTROL PANEL NOT WORKING.win7ultimate. dell inspiron m 4040 laptop.

Please follow the Windows Update Posting Instructions and post the requested data

2 more replies
Answer Match 64.26%

I wandered if it is at all possible for me to purchase a Blu-Ray internal optical drive for my Dell Inspiron 6400 laptop?
If so would I need to change the drive bezel in order to install it?
Also another question with the Dell Inspiron 6400.....
I am looking to fit an SSD inside of the machine rather than the standard conventional hard drive that is already installed, is this possible?
Many thanks!

A:Dell Inspiron 6400 Blu-Ray drive installation + SSD

You can use a standard 2.5" SATA SSD, but will need a shim to mount it (SSDs are all 7 mm in height;  the carrier in your system is designed for a 9.5 mm drive).  Crucial supplies the shim with most drives -- others may not.
That said, your system won't be able to fully use an SSD's bandwidth -- you'll never see the full throughput because of the advanced age of the system and limitations of the chipset.  Make sure you're running Windows 7 or newer as well - XP doesn't work well with SSDs.
As for Blu-Ray, if it's for data storage, you can use an external drive.  I wouldn't bother with an internal -- they generate quite a bit of heat the system may not handle.  If you're thinking of using a BluRay for movies, forget it on this system  - the video chip is just too weak to handle BluRay playback.

1 more replies
Answer Match 64.26%

I own a Dell Inspiron 7000 PII processor. There is something clearly wrong with the motherboard and I need to replace it. Since I just got a new computer I'm interested in doing this my self. However, I have never done this type of work on a computer. Is there any place I can go to get a manual to repairing/replacing the motherboard? Is there any soddering involved for this type of laptop (it seems like most parts are snapped/clipped or scewed in)? any info/insight would be helpful.

A:Dell Inspiron 7000 motherboard installation

Here you go:

You probably want the General Disassembly doc which is about halfway down the list.

2 more replies
Answer Match 64.26%

Hi All,
I am facing the below error while installing the windows 7 or windows 8 OS on my Dell inspiron I7559.
"a required cd/dvd drive device driver is missing if you have a driver floppy disk".
already one windows 10 OS is intalled on SSD drive. I want to install another OS windows 7 or vista on my other sata drive.
Tried to boot computer with DVD drive and USB drive but still facing the same error.
Please advice.

More replies
Answer Match 64.26%

Well,have a Dell Inspiron 6000 running XP, which I was going to upgrade to 2GB. I ordered a 2GB kit from Dell to upgrade.

I was preparing to do the upgrade, but then read on the internet, that people had updated to the higher memory, and computer would not boot. Then when they put old memory back in still would not boot, etc.

This is kind of scaring me from upgrading, as this is my daughters computer, and I do not want to screw it up.

Is it common for this to occur, and is there anything I could do to increase the chances of it not occurring?

Could this just be a problem with Inspiron notebooks?

Just not sure whether to try the upgrade, hire someone to do it, or just forget it.

Any comments appreciated.

Also, if I do get bold enough to try this, is it really necessary to remove, the battery, hard drive, optical drive, etc. as one article on the internet recommended doing?

A:Solved: Dell Inspiron Memory Installation

6 more replies
Answer Match 63.84%

My Dell Inspiron 6400 is 13 months old - has Windows Vista Home Basic Edition. My grandson tried to uninstall Vista and replace with XP. It didn't work so I reinstalled Vista HB. I have a 19 GB folder "Windows.old" that I don't want. I don't find where I can custom an install without having that file. Help?

A:Clean Install Vista Home Basic On Dell Inspiron 6400

Windows.old is a backup of the old OS (in this case, it's probably the XP installation). I'd suggest exploring it first to see if it contains anything that you want - then delete it to reclaim the space on your system. Also, run a defrag after deleting it so that they system will effectively utilize the space right away.

5 more replies
Answer Match 63.42%

Hi, I have a question that's not directly related to the original post but it also has to do with the Inspiron 7559. I've owned mine for ~3 mo. Two days ago it installed an NVIDIA driver update. Last night a game I was playing suddenly froze and I had to force quit, but after I restarted the game (at which time my internet browsers were also open but they were only displaying gmail and another simple website with no multimedia playing), the computer completely froze. Mouse didn't work, and ctrl-alt-delete didn't work. I finally tried to force shutdown the laptop by holding the power button for a long time, but that also didn't work, which was worrying. This laptop has an internal battery, so I couldn't just remove the battery to force a shutdown. I ended up unplugging the external power and letting the laptop run its battery out so that it shut itself down.
This only happened once, and the laptop turned on ok this morning, but I'm worried that if a similar situation happens again, I wouldn't have any other options if the power button doesn't work like it's supposed to.

A:RE: Inspiron 15 7559

Are there any bluescreens / system crashes? Does the system overheat? What is the current OS installed on the system?
Update the BIOS -
If the system tends to work fine, create a system restore point, so you could always restore the system back to a functional state if any SW issue is caused.
If the issue reoccurs at any point, then 
Restart the system and press f12 key on startup - choose diagnostics. Let it run the diags and if you encounter any errors - make a note of the complete error and report the same to us.
Create a new local admin account and check -
Restart the system and press f2 key to enter BIOS - leave the system in BIOS environment with the adapter plugged in and check if the system freezes at any point. There is a system clock in BIOS that keeps ticking - if the system freezes at any point, then the system clock would have frozen.
Write me a private conversation with the service tag and your contact details(Name and Email) for case records.
Let us know if you have any other queries.
P.S. I have moved your thread to a new post as it is a different issue to the original post on the old thread.

1 more replies
Answer Match 63.42%

I just bought the highest spec Inspiron - 8gb ram, 4k display, ssd+hdd & I got few issues.

Firstly, the problem with the track pad. Right out of the box the *** track pad was glitchy. The left click wouldn't register all the time, and the track-pad it self has so much play. I get this is their cheaper line, but can anyone else confirm this same build quality? And if they have the same problem with the left click. Right click registers 100% of the time.

Secondly, my windows boots really quick. But there is this weird freaking lag I feel. If I put my laptop on sleep or shut the lid and continue from where I left off every single folder I open is so slow. And regardless of restarting my pc or not, maximizing or minimizing windows has this stutter feel to it. Like the windows fall behind...

I have changed the setting to performance vs visual. I have updated the bios as per Tech support, updated the video card & windows; I still get this really bad lag. I have windows 10 on pc, and I want to know how to fix this issue. I would also like to know if anyone else is experiencing this stuff. And apparently my in home warranty only covers track pad but not the software side of it. The sales person did a poor job at explaining the warranty side by saying everything is covered with in home warranty.

$1600. was it worth it. We will see in 2 weeks. Help

More replies