Tech Problem Aggregator

Can't access startup screen, boot up leads to black screen

Q: Can't access startup screen, boot up leads to black screen

Before explaining how i got here, i will explain what exactly is happening. When I boot up my computer i see the logo then text saying Preparing Automatic Repair with a loading icon. Then i would get a black screen that would sometimes show a cursor that i can use with the black screen but most times just the black screen. Eventually this black screen ca give way to Diagnosing your PC loading screen that loops endlessly

Okay this started after I downloaded the anniversary edition for Windows 10, the first time i booted up the computer i had faced the AVG Watchdog initialization bug which prevented from accessing the laptop for the few weeks as tried looking for solutions forcing me to eventually uninstall AVG through Safe mode (the only way i managed to was through turning it off and on 3 times as every other way including holding F8 had not worked). After booting up the first time without issue after removing AVG and getting some things done, I turned it off without issue then i faced this new problem which is still plaguing me. I've looked up in forums for a solution but the closest i found was just reinstalling windows and losing everything, does anyone have a solution where i can still keep my data?

A: Can't access startup screen, boot up leads to black screen

Hi Helix935 and welcome to Tenforums.

If it was less than 10 days since this happened, you might have been able to go into Settings>Recovery and rollback from the Anniversary Update. But it's been too long now.

If it's data only that you're needing to save, you could boot the system to Kyhi's rescue media and use File Explorer to copy your data over to an external drive, then perform a clean install, (or reset or refresh from within safe mode).
Windows 10 Recovery Tools - Bootable Rescue Disk - Windows 10 Forums
You will need to reinstall your personal applications after the OS is working again though.

1 more replies
Answer Match 105.42%

Hi Everyone,

About a week ago I had trouble with my computer not loading and I posted a topic about it. Nothing was working so I ended up formatting my hard drive and starting over.

It's been working fine for about a week, but then yesterday afternoon after I finished with it and left for class, I can back to start it up only to see that it won't start.

The fading/flashing windows logo shows but then as the bottom progress bar is still loading, the screen turns black.

After a few minutes I get a black screen and my cursor on it.

I've unplugged my external monitor, any USB attachments, but they don't work.

I've also tried running repairs, booting from CD with my Win7 Disk I burned after my fixing my computer last week, but the screen still turns black when it says windows is loading.

I can't even activate safe mode because I still get the black screen with the cursor.
Does anyone have any ideas and can help me? I got this computer a year and a half ago and I've already had trouble starting it up twice this week.

Thank you so much in advance!

Here are my specs
- - - - -

Model ASUS M50Vm-A1
Operating System Windows Vista Home Premium
CPU Type Intel Core 2 Duo P8400 2.26G
Memory Size 4GB DDR2
Hard Disk 160GB SATA 5400RPM
Optical Drive DVD Super Multi
Graphics Card NVIDIA GeForce 9600M GS
Video Memory 1024MB ... Read more

A:Running Startup Repair Leads to Black Screen

Have you tried testing your RAM with Memtest86?

You can also try updating your BIOS: ASUSTeK Computer Inc.-Support-

6 more replies
Answer Match 100.38%

After doing a system image backup I wanted to test the recovery disk. To have boot from cd tried changing bios to disable secure boot and enable legacy boot.  Couldn't get pc to boot after that so reset cmos by shorting the pins on mboard.  Now on startup always get 6 beeps and black screen but after a minute windows login screen comes on and it runs fine.  Can't access bios setup screen no matter what key used on startup.  6 beeps indicates a video card issue but no hardware errors indicated in device mgr.  Want to upgrade to Win 10 but fearful about doing it until address this boot issue.  Appreciate all help.  

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Answer Match 96.18%

I am not sure what's wrong, but I have uninstall nvidia drivers that gave me problems ie. 257.21, 196.21....etc. I am currently using 195.62. I am certain that it was a VGA driver problem, because it never happened again, till I decided to remove windows internet explorer and it did the black screen thing again. It restarts and instead of showing windows splash screen it shows a black screen. When I am at the black screen I can't do anything, I will have manually restart and when it boots up the second time it will load windows. It's ____ me off. I hope someone can help me here, and I appreciate it. Atm I am gonna reinstall IE 8 and let's hope for the best.

PS. I just bought this new HDD WDVELOCIRAPTOR 300GB. So it's brand new. Don't know what's going on.

A:Restart leads to black screen before windows 7 splash screen

Hmmm! Been having the same problem myself with 7 ultimate 64 bit. It only happens on a "restart". Cold boot works OK.
I just hit my reset button, get message to do startup repair or start windows normally.
Select the "normal" and all seems to work OK???????
I'd be interested if you can find a resolution to this issue. I gave up on it!!!

9 more replies
Answer Match 94.5%


I have been having this problem since a week or so. Broni has helped me in malware forum to rule out malware as responsible. My machine is clean and I was refered here for further help.

Here is my problem:

At boot-time, I see windows XP load screen with the progress bar, the progress bar advances to the end and then, the screen turns pitch black and all is see is an arrow cursor I can move around. I thought until yesterday that this was a permanent freeze-up, but if I wait, say, 6 minutes, the black screen disappears and windows then starts normally.

Last week, problem was intermittent, it now happens all the time.

Windows boot-up was fine before.

Please help me.

A:Windows load screen at boot, looong black screen, then normal startup

I had this tons of times with my old XP PC. It is normal if you have a lot of files on the HDD and you have little RAM. How much RAM do you have? What is the capacity of the HDD? And do you have the Windows XP disc? Would you be willing to upgrade the RAM and/or the OS if we must resort to that? Or would you rather just buy a new PC?

62 more replies
Answer Match 94.5%


Just today, I turned on my computer and got the blue screen of death, so I restarted my PC. Then a black screen came up saying "Windows could not start beacuse the following file is missing or corrupt : \windows\system32\config\system."

You can attempt to repair this file by putting the winxp cd in etc...

Now when i turn on my computer there is just a black screen showing, with nothing at all on it.

Any ideas anyone?

Thanks very much for your help.

A:Blue screen of death, boot problems, black screen startup

It's a nasty error that requires some persistance and resourcefullness to overcome without a clean install.

If you have a Windows CD or have the recovery console installed, you might want to have a go at these directions.;EN-US;307545

Forum example of a successful recovery here:

3 more replies
Answer Match 87.78%

My mom's computer is a Compaq FS7600. It has Windows 2000/XP on it. When she turns the computer on all it does is goes to a black screen, she said it doesn't even show the blinking cursor. We've tried the F8 over and over, but it still only comes up to a black screen. What can we do?

A:Starting computer leads to black screen.

need lots more info than what u've posted, like is it windows 2000 or windows xp, what model compaq is it? the fs7600 is a flat screen monitor. have u made sure all connections r tight etc? have u tried using a diff monitor 2 see if it boots? does it make any beeps when u turn it on? any & everything u can find 2 post is usually more helpful than just a cry in the dark lol

1 more replies
Answer Match 86.52%

Hey guys,

Recently, when I try going into sleep mode on my laptop, sometimes the screen just goes black/grey, but the computer doesnt fully go into the mode. Shaking the mouse, or just waiting for the long time does not work and the computer is stuck between being on and being asleep (I cannot go back to the desktop).

Do you have any idea of how to fix this?

Thank you!

A:Sleep mode leads to being stuck on black screen

Seen a problem like this before what you can do is try this. open services by going to - start - services.msc (in the search bar) - when this opens look for a service called "Windows Media Player Network Sharing Service" and if it is on disable it and try that.

3 more replies
Answer Match 85.26%

respected members,
i have recently ordered a lappy ASUS K53SV-SX520D from flipkart. the specifications are i5 second Generation processor. it came preinstalled DOS. i tried to install the windows 7 ultimate 32 bit. and i installed successfully. But some problem arose i guess the reason is that i created 3 partitions while installations and from Disk Management i created another volume. of the remaining unallocated space.
now when i started the lappy m not able to BOOT. its just the blank screen with a blinking curser. i have tried many times but failed. people please help me solve this problem. its a new laptop and m no even able to start it even once.
secondly. someone suggested me to delete the partitions while instaling the Win 7 again. i tried that too.. but all the options to delete, format, new, are in gray. i mean m not able to delete those 4 partitions.
everything is in front of u. i joined the form with a gr8 hope.. i hope u will help me sorting this out
P.S : i m noob

A:Black screen at boot after first installation & no startup

Is your new Laptop under Warranty?

1 more replies
Answer Match 85.26%


I am trying to reinstall win. 10 on my lenovo thinkpad e540. I first tried with creation tool on a 8 gb usb pin that didn't work. Everytime I reached 60% an error message popped up saying it couldn't recognize something.

I then made a recovery key on my usb pin and disabled fast boot mode in bios and selected to boot up from my usb pin in bios. When the installation is reached to 100% I am asked if I want to clean my TPM at first I pressed yes then the pc reboots and after that nothing happens I can see a black screen and a loading sign. I tried to run it again but this time I presses ESC when it asked me to clear my TPM files and the result is the same as before.

Can somebody please help me I am running out of ideas and it is starting to pis me off😀

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Answer Match 84.84%

I am new to this site. My computer seems to freeze often. Unfortunately, a freezing episode occurred during a windows update, so I turned off my computer even though it says "do not turn off your computer". Ever since I did this, when I try to turn on my computer, the BIOS loading bar goes to about 4/5 the way before it stops and goes into a black screen with a white cursor on the top left. I also cannot access safemode by repeatedly pressing F8. What is wrong with my computer?
Thank you.

A:Starting up computer leads to black screen with white cursor on top left.

Please do the following.
Instructions for a Windows 7 Repair installation.
A Windows 7 Repair Installation will require a installation disc.
If you do not have a Windows 7 installation disc you can download a free legal ISO image of Windows 7 SP1 at  Windows 7 Forums.  You will need to download the same version of Windows 7 that you have installed,  This image is hosted by the Digital River store which is an official distribution partner of Microsoft.  This is a genuine untouched image which is safe to download. 
Attention:  If you do have a Windows installation disc, skip Part A and go to Part B, Step 1b.
Part A, Steps 1a - 6a
How to burn ISO image using Windows Burn Disk Image.
Notice:  This applies only to Windows 7 and Windows 8, earlier versions do not have this.
1.  Place a blank CD or DVD in the tray of your optical drive and close the tray.
2.  After you have downloaded the ISO image you want to burn right click on the Start orb, then choose Windows Explorer.
3.  When Explorer opens click on Downloads in the left pane.  Scroll down till you find the ISO file you want and double click on it.  Click on Burn Disk Image.
4.  In the image below you will see Disk burner:, this should be set to the optical drive you want to use.  Click on Verify disc after burning if you want to Windows to verity the disc image after burn.  C... Read more

3 more replies
Answer Match 84.42%

Hi I have 3 years old Toshiba L300-D.
1 year back I upgraded vista to windows 7 Home premium.
3 days back I had problem - my starting windows page was hanged and was not proceeding forward, also All types of safe mode was getting stuck on classpnp.sys.
After reading many forums I booted with USB (mounted with windows 7) and used command prompt and deleted all "pcmcia" realted files from C drive. Now using F8 function
I can't use any option (all option safe mode, low resolution, startup repair,etc won't work, even changes in Bios setting won't work). Also now while booting my PC with USB, after starting windows page, black screen appears with white arrow and it won't go further this black screen so now I can't even use command prompt & Installation option .
Now I don't know what to do
Any help will be appreciated

A:Classpnp.sys, black screen during startup repair and boot

Have you tried any other boot utilities? You can backup your info and format the drive using PartedMagic. You can download the boot CD using the Downloads link under Navigation on the left pane of the page. That may allow you to boot the Windows Installation.

Another trick that sometimes allows bootable media to work is to turn off the computer, remove the AC adapter, remove the battery, and hold the power button down for thirty seconds to reset the BIOS software to hardware connections. This also cleans up any temporary memory corruption that can cause boot media to fail due to it not being able to write to the memory properly.

You could also clear the CMOS and see if that allows you to boot.

9 more replies
Answer Match 83.58%

I believe this problem was caused by CCleaner/Revouninstaller, that's the only thing that did changes to my system before this happens.

I tried searching for solutions on Google, and I found this guy with the exact same problem.
(Screenshot provided by him, perhaps this can help better understand my problem)

Tried System Repair/Restore and Safe Mode, none worked.
I followed up with a " Last known good config " option, but the problem is still there.

I hope to receive help soon, days without computer is torturing me. Please assist, thank you in-advance!
Edit: I really do not wish to reformat as I do not want to lose precious data. To clarify, I'm currently using another computer to post this.

A:Solved: Startup Black Screen with Shutdown/Restart Button and Ease of Access

9 more replies
Answer Match 83.16%

Lots more detail is here and it was suggested Zekos was the culprit:
The system checks out clean by a long list of malware removal tools (see above) but replacing rpcss.dll with a clean version results in a Windows Vista SP2 black screen w/white mouse cursor.
DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 9.0.8112.16533
Run by Mary at 15:52:27 on 2014-03-03
Microsoft® Windows Vista™ Home Premium   6.0.6002.2.1252.2.1033.18.3071.2069 [GMT -5:00]
AV: Microsoft Security Essentials *Enabled/Updated* {641105E6-77ED-3F35-A304-765193BCB75F}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Microsoft Security Essentials *Enabled/Updated* {DF70E402-51D7-30BB-99B4-4D23E83BFDE2}
============== Running Processes ================
c:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
c:\Program Files\Microsoft Security Client\NisSrv.exe
C:\Wind... Read more

A:Zekos? Fixing rpcss.dll leads to Vista Black Screen, white mouse cursor

Hi there,
this might be a permission issue. Please try this:
Please download Farbar Recovery Scan Tool and save it to a flash drive.
Download this attached
 fixlist.txt   324bytes
  24 downloads and save it on the same flash drive as FRST.
Plug the flashdrive into the infected PC and enter System Recovery Options as follows.
To enter System Recovery Options from the Advanced Boot Options:
Restart the computer.
As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
Use the arrow keys to select the Repair your computer menu item.
Select US as the keyboard language settings, and then click Next.
Select the operating system you want to repair, and then click Next.
Select your user account an click Next.
Note: In case you can not enter System Recovery Options by using F8 method, you can use Windows installation disc, or make a repair disc. Any Windows installation disc or a repair disc made on another computer can be used.
To make a repair disk on Windows 7 consult: enter System Recovery Options by using Windows installation disc:
Insert the installation disc.
Restart your computer.
If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
Click Repair your computer.
Select US as the keyboard language settings, and th... Read more

2 more replies
Answer Match 82.74%

I recently installed Windows 7 on my new SSD and everything was fine but when I tried to access safe mode later on, by pressing F8, a black screen appeared with nothing but a flashing white "_". I have to manually restart the computer at this point. I've tried to reformat Windows but the problem persist. I've heard it might be a Virus that block me from accessing safe mode but my system seems clean.

Any ideas?

Thank you.

A:Can't access the Advanced boot option, black screen.

Try some online scans from various antivirus vendors. They are all free. Bitdefender, ESET, Kaspersky and Trend Micro. If they report a problem. Then post in the virus removal sub-forum to get help.

1 more replies
Answer Match 81.06%

Hey I need immediate help!

It's my sis' previously-formatted HP Pavilion dv5201tx! The problem is as the title above. I can go into safe mode. I've used system restore twice. And in Documents and Settings folder I noticed it has:

Administrator description name description name.000

Is it creating more user folders? At some point description name.000 wasn't there. Corrupted registry hive? I'm not sure! Restarted many times, used Last known good configuration, and it's still black after the boot screen. Please help quick, she uses it a lot. Thank anybody so much..

A:Black screen after boot screen, no welcome screen, no logon screen

6 more replies
Answer Match 80.64%

Hi, thanks for checking my question. I haven't found an answer to my particular situation:

Dell xps m1430 laptop w/vista (32).

It all started with a blue screen w/scrolling text after the fated restart. The blue screen text said "if this is the first time you've seen this message..." and then comp restarted, again showing the blue screen, then restarted into windows repair mode, after repair mode tried to fix the problem comp restarted, then the screen went black / blank right after the little windows loading animation (where the bar keeps moving from left to right and there's a small windows logo).
It all happened fast, so there may have been steps I forgot, but that's the jist of it.

Now screen always goes black / blank during startup after the windows loading animation, so I can't start windows in normal mode.
I can start in safe mode if I manually force shutdown by holding the power button, so I'm not imploding with fear... ok I am.

Possible causes:
1. This occured right after installing 11 vista updates (that restart was when I saw the blue screen)

2. Also occured the restart after running a patch called "Vista TCP/IP and UAC AutoPatch 6.0" I downloaded it from softpedia, the developer was listed as defcon, and their website listed was, but the site is down(I found this out after the problem occured). The patch had lots of positive reviews, and lots of people on other sites also suggest using it to re... Read more

A:Solved: Black screen of death at startup, all began with a blue screen

7 more replies
Answer Match 80.64%

Hi all,

Starting yesterday my computer would go through startup... while loading the desktop it would crash to blue screen with white text (unfortunately, I can't remember the exact error message). If restarted, it either goes to a blank black screen or back to blue, and I could only get the computer to operate in safe mode with networking. My antivirus software (avast free, malwarebytes)scanned and found no infections.

I have Windows 7, Samsung laptop.

Today, I was able to start the computer normally and am functioning with internet (still acting a little funny), but I am sure something is still not right. I also did a system restore last night, with the same problems (crashing, not starting up).

Any assistance would be highly appreciated!

Thanks in advance,


PS: I (goofily) started a similar topic in the "Windows 7" forum section without knowing this section was down here... Sorry! I tried to delete the topic/post but couldn't. Thanks.

A:Blue Screen with Error Messages, Blank Black Screen on startup

Hello,I will be helping you with your problems. Please be patient while I assist you.Some points for you to keep in mind while I am helping you to make things go easier and faster for both of us Please do NOT run, install or uninstall any programs, unless instructed to do so.
We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability. Please do not attach logs or use code boxes, just copy and paste the text.
Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post. Please read every post completely before doing anything.
Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process. Please provide feedback about your experience as we go.
A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.NOTE: At the top of your post, click on the Watch Topic Butt... Read more

14 more replies
Answer Match 80.64%

Hello everybody, today my laptop has become blind. Let me explain:

My laptop was purchased in 2007
Alienware m9750
Dual nvidia 7950 go
Dual core 2.0
2 gigs of ram
80 gb harddrive

So here's what happened, today I was watch s movie on netflix when suddenly my screen goes black. Though I had crashed but my laptop was still on and the sound was still going. restarted, and the initial screen was slightly pixellated and garbled. Which has now made my laptop permanent garbled and pixely. After the windows logo. My screen goes black, but I am still hear the windows start up sound. I found that I am able to click on some music files on my desktop that are able to play, so this is a video issue. I reboot in safe mode which works this time figure to disable and uninstall the videocard drivers. I restart and I'm able to use my pc somewhat normally( still garbled). Reinstalled the nvidia drivers then halfway through says: error install failed or something, it happen really fast then crashed, tried restarting atleast 20 times in safe mode but it freezes up after it tries to load partition(1)\windows\system32\drivers\mup.sys

All of the other options for start up(even last settings to work) the screen goes black after the windows logo. I have tried tinkering with the bios but it doesn't help. Its basically being blind using a computer. So I'm wondering if there is anyway to possibly blindly open up command prompt and possibly disable or uninstall the drivers from there, I'm ab... Read more

More replies
Answer Match 80.64%

Hi all !
i have a problem with my pc , it randomly freeze at startup getting me black, white or distorted screens . after 1 min the pc reboot and all go normal.
this problem can come 2 or 3 times at the same time.
after the pc finish his reboot it get me an error
like this : Firma problema:
Nome evento problema: BlueScreen
Versione SO: 6.1.7601.
ID impostazioni locali: 1040

Ulteriori informazioni sul problema:
BCCode: 116
BCP1: FFFFFA800B26C010
BCP4: 0000000000000004
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
and if i go on operative center it get me this :
Firma del problema
Nome evento problema: LiveKernelEvent
Versione SO: 6.1.7601.
ID impostazioni locali: 1040

Ulteriori informazioni sul problema
BCCode: 117
BCP2: FFFFF8800F6579C8
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
ID bucket: X64_0x117_Tdr:2_IMAGE_nvlddmkm.sys
Informazioni sul server: 9e4f5a19-5833-40b9-9f92-05c83b20360d

here are the information that i see in the bsod post introduction

.OS -windows 7
.its an assembled pc by me and i ve installed original win 7
.Full reatil version
.the system have ~ 1 week .. i have upgrade it from an old one created by me 1 year ago
.the OS has ~ 1 week ( i have re intsalled it after the upgrade)

cpu--> i7 2600K ... Read more

A:BSOD (black screen and windows startup screen freeze

Ok 116 error is caused by your Graphics card.
First thing to do is update your drivers from the NVIDIA website.

If BSODs continue Try HDD tests,
download gpu-z to check if your card is getting too hot, also is there lots of dust in the card?

Do you overclock your video card?

6 more replies
Answer Match 80.64%

I'm using I have a DELL4500S desktop, on startup it will not go to the login screen, the screen is just black with the cursor showing. I've tried restarting the computer, unplugging everything and restarting it. Nothing is working. When it first starts a pop up shows and says

"This Application has failed to start because SAMLIB.dll was not found. Re-installing the application may fix the problem."

I'm not sure what it's talking about and what to re install and I can't reinstall whatever it is because I can't get to the start menu.

Help? I don't know what to do :[

A:Black screen on startup, showing cursor, doesn't go to log in screen.

Quote: Originally Posted by alexsmom2009

I'm using I have a DELL4500S desktop, on startup it will not go to the login screen, the screen is just black with the cursor showing. I've tried restarting the computer, unplugging everything and restarting it. Nothing is working. When it first starts a pop up shows and says

"This Application has failed to start because SAMLIB.dll was not found. Re-installing the application may fix the problem."

I'm not sure what it's talking about and what to re install and I can't reinstall whatever it is because I can't get to the start menu.

Help? I don't know what to do :[

SAMLIB.dll is a security account manager dynamic linked lib. A repair install from the dvd should fix the problem unless you are infected with malware, or have a modified system

3 more replies
Answer Match 80.64%

Hi there,

I developed a problem with my desktop pc yesterday. I was gaming and the screen began to flicker then the game crashed - citing "rendering device lost". I tried to re-load this again and the same thing happened again, this time with a BSOD. I tried a different game and the same thing occured, took slightly longer though. Given it was late I went to bed.

Today on loading up the sign in screen was flickering lots, I entered my password and was met by a black screen. The computer continued to make fan noises as if it was working, but nothing on my screen. This happened again. On restaring my computer the crash report read

"Blue Screen.
locale ID 2057
BCcode 1a
BCP1 0000000000005001
BCP2 FFFFF7009080000
BCP3 00000000000009ED
BCP4 B00000000

I've looked at the bug dump, but I was silly and did a system restore before this, so there's no bug dump.

The computer starts and runs fine in safe mode and without the graphics card in.

Since I've done a system restore
Cleaned everything again ( was pretty dust free to start)
Uninstalled and re-installed the graphics card drivers
Re-seated RAM and GPU
Done a memory diagnostic on my RAM
None of these have worked.
I've taken the graphics card out and it runs fine with the onboard GPU.

Some specs:
Intel I5 3570K
GPU - AMD Radeon HD 7870
Corsair Vengeance 8GB RAM
Motherboard: Asus P8Z77M pro
PSU -OCZ Core steam 500W

The pc has worked perfectly for 3... Read more

A:Flickering screen at startup - then black screen when I enter password

I found this on my notepad:

GFX 23:56:28.143 Heroes of the Storm (B43571)
GFX 23:56:28.143
GFX 23:56:28.143 Executable E:\\Heroes of the Storm\Versions\Base43571\HeroesOfTheStorm_x64.exe
GFX 23:56:28.143 <Parameters> -sso=1 -launch -uid heroes
GFX 23:56:28.143 Parent Executable \Device\HarddiskVolume3\\Heroes of the Storm\Support64\HeroesSwitcher_x64.exe
GFX 23:56:28.143 Grandparent Executable \Device\HarddiskVolume3\\\
GFX 23:56:28.143 LocalTime 2016-06-16 23:56:28.143
GFX 23:56:28.143 <ComputerUser> Toby
GFX 23:56:28.143 <ComputerName> SPEEDDEMON
GFX 23:56:28.143 <Exe.Architecture> x86_64
GFX 23:56:28.143 <Version> 18.4.43571
GFX 23:56:28.143 <DataBuild> B43571
GFX 23:56:28.143 <CodeBranch> branches/Heroes.18.mid
GFX 23:56:28.143 <CodeRevision> 293141
GFX 23:56:28.143 <Locale.Assets> enUS
GFX 23:56:28.143 <Locale.Data> enUS
GFX 23:56:28.143 <Locale.Install> enUS
GFX 23:56:28.143 <AccountCountry> GBR
GFX 23:56:28.143 ====================================================================================================
GFX 23:56:28.142 DXGI: Available
GFX 23:56:28.267 Resource Cache Override Variable: 0MB
GFX 23:56:28.267 Resource Cache: 2036MB Win64 (8147MB Physical, 13271MB Proces... Read more

3 more replies
Answer Match 79.8%

... after 15 minutes of hanging in that weird startup screen, considering whether to hard reboot or not, it went into start repair (still there now)...

To make a long story short, I suspected something wrong with my hard drive due to a software giving me an i/o error, after some research (I am not knowledgable when it comes to computers), I ran chkdsk, when I woke up it was still running as it should be (in the process of 'replacing bad clusters' for certain files... so there was something wrong alright) and was at 28%.

After leaving my computer for ten minutes, I found my computer had gone to a black screen and seeing as I was reluctant to do a hard reboot, I waited it out and it moved to a windows safe mode startup screen... but only the big cursor and standard background was present, nothing else (see attached picture). After ten minutes it went to startup repair, which has been running for the past half hour.

What has happened during the ten minutes I was away and chkdsk was still only at 28%, why did the subsequent events unfold as they did? What can I do now??

A:chkdsk ran 8 hrs, then black screen, then weird startup screen, then..

Hello Kayron can you still get into safe mode did you say? If so go in and run sfc /scannow

SFC /SCANNOW Command - System File Checker

if that doesn't run then maybe you have a hardware problem.

4 more replies
Answer Match 79.38%

I have an HP Pavilion dv6000 (Vista 32bit Home Edition) that has suddenly stopped fully booting. When the power button is pressed, the appropriate keyboard/disk lights come on and the fan starts. A black screen appears and then 5-7 seconds later it shuts down and restarts. There is NO mouse cursor or blinking line in the top-left corner as some of the other forums have described - just completely black and the computer continuously restarts.

I am unable to access the BIOS or any other system options at the startup. F10, F8, F2, the ESC key, etc all do NOT work. Although, the interesting thing is that F10 and the ESC keys are the only ones that allow the computer to stay running for longer than 5-7 seconds. When these keys are pressed at the startup, the empty black screen stays "lit" and the computer stays on (no restart). The fan increases in speed (high) after a few minutes, slows down again, and this process is repeated. A hard/forced shutdown is needed to turn the computer off.

I cannot change the boot order since I'm unable to access the BIOS. Thus, my recovery disks won't work. I feel completely stuck here. ANY help or advise is greatly appreciated - particularly concerning a way to change the boot order in this situation.

A:Vista fails to fully boot, restarts, black screen, unable to access bios

The fact that the F10 and ESC keys leave it going for a bit extra tells me this is fixable.
The F10 button allows you to enter the setup facility.
The ESC button is used to change the boot order.
There is also an F12 option for your laptop.

I have located the service manual, have a look at 2.3 Troubleshooting flowcharts.
If you require any more help let us know.

3 more replies
Answer Match 78.96%

I have been struggling with an intermittent problem for many months, and it is getting worse. I am running windows vista on a toshiba satellite laptop.

My screen will go dark (not quite as black as when the computer is off) when I am using it, and although the computer is still working, I cannot see the screen. Then, on startup, I can occasionally see flashes of the startup logo, which is enough to let me know it is loading. My cursor quits working as well.

After I run spybot in safe mode, and run it again at startup, it works for some time. (This last time was 2 days). So I believe I have a nasty virus. I run Norton 360 all the time, spybot rather frequently, and malaware bytes about once a month.

I am able to get it in safe mode by hitting the down arrow once, and hitting enter.

It is very frustrating. I don't think it is the video card, as it is repaired after spybot use.

Any suggestions?

A:Startup screen flickers to black, then all black screen

That is weird situation I'd say. I am unsure what actually is the issue here, perhaps one way of finding what may be happening is having a look at your Event Viewer Logs. You can find Event Viewer, in Control Panel, Administrative Tools.

Also please follow these 8-steps, and post your logs at Malware and Virus Removal Forum for analysis. Regards

1 more replies
Answer Match 78.12%


I am running Windows XP Professional Edition SP3 and the issue is on startup after the Windows loading animation the screen goes totally black with no cursor in sight.

This happened after a power cut when the computer suddenly shut down.

I can run it in safe mode.

I can run another Windows XP Professional installation that I have on my PC (same HDD) and that works with no issues.

I used system restore (24 hours) and it starts up after that, but then after restarting it will not work. Same applies for when I did a system restore from 1 week ago.

All help is appreciated!


A:Black Screen on Startup (Before Login Screen)

Any thoughts before I go and format the system?

1 more replies
Answer Match 77.7%

Hp notebook computer wont startup past the hp screen. It shows a black screen then goes back to hp screen. I did the hard reset, it didn't work. I did the test and all of them said passed. It started doing this when i was reseting it and it dropped on the floor. The battery and the hard drive fell out. When i turned it back on, it wasnt working. I dont know what is wrong with it....

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Answer Match 77.7%


I have a Dell Inspiron 6000 and today I suddenly got a blue screen error message, the main message said "PAGE_FAULT_IN_NONPAGED_AREA". After rebooting, I got the same message. Then on the next reboot I couldn't get to the login screen.

I used my Dell OS Recovery CD that I created to try and repair Windows XP. It asked for a place to partition/fragment Windows, and then it went through copying files etc.

After that, I tried to restart, I got the normal Dell Boot screen but then it went to a black screen, with only a flashing cursor in the top left hand corner.

I cannot do the Ctrl Alt F11 option to recover Windows XP, I can only either choose F2 or F12 at the initial boot screen.

Please help, I really do not know what to do!

What is the blue screen error message all about? I haven't installed any software or hardware so I do not see what might of caused the problem!


A:Inspiron 6000 - Blue screen error, now black screen on boot, help!

Do you have another windows xp cd you can get your hands on? I recommend performing a checkdisk repair on your computer and see if that helps.

2 more replies
Answer Match 77.7%

Hey guys I was installing kali from a usb drive, when it was partitioning the drive it crashed... So I turned off my lenovo g570 4334 laptop, pulled out the usb drive and booted my laptop up normally..... It loaded the lenovo screen, with the options to access bios, then loaded a black screen with a blinking underscore.... I can't do anything at all except from the bios.... I've been searching for hours, Microsoft support for 2 hours straight... And now I just feel like crying.... Please help me!

A:Urgent! Win7 will not load after lenovo boot screen, black screen

How to run chkdsk and System File Checker (SFC) from the Recovery Console Boot your Vista or Windows 7 installation DVD
When you see "Press any key to boot from CD or DVD", press Enter
At the "Install Windows" screen, click on Repair your computer at lower left
At the System Recovery Options screen, make note of the drive letter assigned to your boot drive (normally C and click Next
At the Chose a Recovery Tool window, click on Command Prompt. You will be sitting at X:\Sources directory
Run chkdsk first then SFC
If you did not note the drive letter of your boot disk, you can enter bcdedit and look at the osdevice line to see what it is.
For chkdsk, type chkdsk c: /r and press Enter (use the letter from above if not C.
For sfc, type sfc /scannow /offbootdir=c:\ /offwindir=c:\windows and press Enter (use the letter from above)
Let either run to completion undisturbed.

Vista or Windows 7:

If you don't have a install DVD, you can download a legal copy here:

Windows 7 Direct Download Links
Windows Vista Direct Download Links

Make sure you get the same version you have installed: 32 or 64 bit; Home Premium, Pro or Ultimate.

9 more replies
Answer Match 77.7%

Hey i have a acer aspire 3000 and when i turn it on the lights come on but it doesnt have any boot beeps or any picture at all on the screen i was wondering if anyone could tell me what it is or have sugestions to what could be causeing that thanks

More replies
Answer Match 77.7%

my PSU went out and i had it replaced and since i replaced it i havent been able to boot my pc. i plug everything in and hit the power button it immediately goes to a black screen with a blinking underscore cursor in the upper left corner about 1/4 of the way from the left side. all my fans work, the hard drive is running.

Vista (64 bit)
AMD Phenom x4 9100e 1.6GHz
ATI Radeon x1950 Pro
4 Gb RAM
Power supply was from another pc i had that i didnt use anymore, same wattage just had the 6 pin PCIe connector i needed, the one currently in it is the stock one that came with the tower.

no clue what to do, F1, F2, ESC, DEL keys dont work to get to BIOS, the only responses i get are CTRL+ALT+DEL kind of restarts i think, my monitor goes to standby when i do it for a brief period of time but then fans kick on again and same black screen.

also when i hit the pause/break key it stops the beeping that is coming from the mobo. *note* if i hit the key during the beep then its continuous noise.

anyone have any advice?? any would be appreciated!!

*Edit - just to clarify, i get zero load up of anything, there is no loading screen prior to the black with blinking cursor, as soon as power is on it immediately goes to this screen.

*Edit - again i forgot to put that the 6 pin PCIe connector needed for the x1950 pro is non existant in the new PSU and i havent gotten an adaptor yet for it. dont know if that would be the reason i cant boot BIOS or windows. the original gr... Read more

A:Black screen blinking cursor immediately on boot, no load screen...

sounds like you need the PCIe power connector to run your video card. Try removing the card and enabling the onboard video until you get a new PSU or adadpter.

8 more replies
Answer Match 77.28%

I'm having a problem with my Dell Dimension 8300, running Windows XP. I have an 80g Maxtor HD as my main drive and a 500g WD secondary drive. When I attempt to boot, I get a blue screen with the message:A problem has been detected and Windows has been shut down to prevent damage to your computer.If this is he first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps:Check to be sure you have adequate disk space. If a driver is identified in the Stop message, disable the driver or check with the manufacturer for driver updates. Try changing video adapters.Check with your hardware vendorm for any BIOS updates. Disable BIOS memory options such as caching or shadowing. If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode.Technical Information:*** STOP: 0x0000007E (0xC0000005, 0xF74BB2B2, 0xF789E4AO, 0xF789E1AO)*** FLTMGR.SYS - Address F74BB2B2 base at F74A3000, DateStamp 480251daAs far as the info in the message, I see this screen with the same info everytime I rebooted.As far as disk space, my main drive is 80g aand I have about 20g of free space.I'm not sure if anything in the message refers to drivers. Not sure how to change video adapters when I can't get into Windows (Standard Mode or Safe Mode).Also not sure how to deal with any of the BIOS suggestions (or even know if it's a good idea to mess... Read more

A:Can't boot Windows XP (Standard or Safe Mode), Black Screen w/cursor then Blue Screen

mod bump

4 more replies
Answer Match 77.28%

Thanks for all providing valuable suggestions in my previous thread Win 7: Black screen on boot up, before login screen?

As I am picking the clean install option for my resolution, I am opening this new thread.

I reviewed the tutorials (Macrium) of this community. I found Macrium Reflect Free (Version: 6.0.753 (21 July 2015)) for download.

I downloaded/installed above Macrium to working PC. This version has an option to create Macrium Reflect rescue media on CD, DVD, or USB stick upon installing on working PC. I created a rescue media USB.

I created complete HDD image of my unbootable (Z580), before doing clean win 7 install. I am going to clean install Windows 7 Home Premium (64 bit) using my OEM KEY.

I posted the OEM DISKMAP in my previous thread Post # 90

I find System (d:\) 200 MB Windows_7 (OS) ( c:\) 653.44 GB & my Lenovo_data (e:\) 25.47 GB. Lenovo says, if I change the partition configuration, it will make built-in Lenovo recovery unusable.

I like the idea of adopting infrequent system changes (adding new programs etc) and frequent data changes (growing user documents) in image backup strategy. I mean taking system partition (d:\ + c:\) image back up as and when I add new programs and taking data partition (e:\) image backup periodically.

How do I re-structure my DISKMAP to have effective periodical image backup without disrupting built-in Lenovo recovery?

Are there any Windows 7 disk partition recommendation/guidelines?
Thanks for sharing/h... Read more

More replies
Answer Match 77.28%

Hello, I had a very odd incident with my computer.

ASUS M5A97 LE R2.0
Ripjaws Gskill 2x4GB
Rosewill Green Series 630W
Also have a Cooler Master 212 EVO for the CPU
R9 270x Gigabyte OC Edition

So I was playing a game called Gnomoria, which to my knowledge shouldn't be very taxing on a computer... When suddenly my screen went brown with vertical lines! I could still hear the music playing but it seemed my PC was frozen. I decided to then restart the computer. As windows booted up, I got the chime that signals you were moments away from logging only to get a screen that is black. I can move the cursor but thats its... nothing else works. I then restarted my computer again with the same problem. Finally, I restarted the computer again but in safe mode with networking and I got that to work. Beyond this point I am not very experienced when it comes to computers, though I did build this rig myself. I'm just wondering what went wrong, and how can I start to fix this problem. I was not overclocking at all, at temps right before the Brown Screen looked cool with the CPU at 40C and the GPU around 35-40C. I also posted this under graphics problems mostly because this issue probably is GPU related. I'm running on 3.12, or 3.9 drivers. Im not sure which one but I am running on older ones mainly because I was having Blue Screen issues about 2 months ago which was fixed thanks to this forum. I'm just not sure where to go from here, any help would be appreciated.

A:Brown Screen and Vertical Lines - Black Screen on Boot

I forgot to mention that I did a system restore which brought it back 10 days earlier in which a version of direct X was installed. The system restore didn't work though and i was still welcomed with the black screen and only a mouse cursor. I have not changed any settings though recently.

2 more replies
Answer Match 77.28%

Hello, I'll go ahead and start from the very beginning. Thanks in advance though for taking a look at my problem.

About a month ago, my computer would give me a few problems while booting up. I would start the computer, it would run through BIOS, run through the Windows loading screen, and after that it would run the CHKDSK to make sure my disks are fine. CHKDSK doesn't work, it just freezes right before checking the disks, so I restart and generally it will boot up. Most of the time it would boot up perfectly, but rarely would it go to the xp loading screen and then flicker as if it as going to go to the windows login screen but wouldn't. The screen would just stay black and I'd have to restart. Next time, generally it would work perfect.

So this brings me to the current day. After the windows xp loading screen, it goes black. The computer is on, but I don't see any activity for the HDD via the LED. SO i go into safe mode, i finally get CHKDSK to run, I had to really mess with some stuff to get that working. Windows says the volume is fine, and the only way I can boot my PC is in safe mode, but even that will freeze sometimes while loading some of the files.

Just to let you know I'm running Raid0, and this is my first time running it. I'm not sure if this symptom is a common problem if one of the disks are going out. Does anyone know whats going on? Could it be a virus that messed with a boot.ini or any startup stuff? also, is there anyw... Read more

A:Solved: Windows Cant boot, black screen before login screen

16 more replies
Answer Match 77.28%

Ok it all started when I ran Nod32 antivirus. I ran it because I had some viruses on my computer that I wanted to get rid of. After the scan there were 180 some detected objects that were quarantined or deleted. So then I restart my computer and after the windows xp logo there is just a black screen with no cursor. And after awhile the computer will just restart and try booting up again. I tried going into safe mode and safe mode with command prompt but I still get a black screen with no cursor. The last known good configuration doesn't work either. I'm pretty frustrated because I did nothing wrong. I am also having a feeling that nod32 might have quarantined some infected files that are essential for Windows Xp to boot. I also do not have any windows xp disks with me because I lost them a very long time ago. Is there anything I can do to fix my computer? Thanks.

A:Windows XP won't boot. Black screen with no cursor after the logo screen.

13 more replies
Answer Match 76.44%

I have a Toshiba laptop running windows 7. It has been running like a well oiled machine since the day I got it.

I turned it off to watch TV, then when I turned it back on, the screen shows the Toshiba screen for about 1/4th of a second and then goes black.

If I hit F8, F10, or F12 nothing shows up. I have the biggest project of the semester due Tuesday so I really need some help.

I appreciate any help. Thanks.

A:Toshiba screen and then black screen only. No boot menu either.

How old is the laptop? It sounds like it's definitely a hardware problem. If it's still under warranty, I'd recommend sending it in. About your project, the only way to get that off of your computer is going to be to take apart the computer and plug the hard drive into another computer. You can buy an adapter (Laptop Hard-drive Bay to USB) for $20-40, they're smaller than a normal PC bay so you can't mount it inside a desktop computer.

2 more replies
Answer Match 76.44%

it seems that the computer fails to boot somehow, the welcome screen shows up as usual, then stays there for a long time, then the screen turns black (not turned off, just back).

I am using two screens, and I can move the mouse from one screen to the other with no problem, Its like it started up as normal, except but the desktop and windows explorer did not start at all (at least thats how it looks like)

I read somewhere else from a guy with a similar problem

link to that forum page:

but I have tried to plan a check on c: (like described on the other forum page), it went well, but it gave me no results

also tried to boot from a windows 7 ultimate disk both on 32-bit and 64-bit, but it did not help

and lastly, when I start it up again, it gave me an option to scan the machine and repair it automatically, and that to failed.

I'm out of options here

A:fail to boot, welcome screen followed by black screen W/ mouse

One of the Forum experts prepared this troubleshooting tutorial for failure to start issues. Try doing each step in the order given rather than jumping around because each step builds on the previous step(s). The tutorial is time consuming but has helped many.

Troubleshooting Windows 7 Failure to Boot

If still having problems he also prepared this general troubleshooting tutorial.

Troubleshooting Steps for Windows 7

And if all else fails you can do a clean install. The first tutorial is if you have a self built machine and the second if you have a factory installed operating system.

Clean Install Windows 7

Clean Reinstall - Factory OEM Windows 7

9 more replies
Answer Match 76.44%

Hi Everyone!

Im not so smart about computers so please try to explain it to me in the least complicared way, When ever i start up windows it get threw the Windows boot screen then whens it suppose to come to the logon screen i see only black for no matter how long i leave it on!, i can still move the mouse, and thats all that happens i have a operating system cd, and if i got to repair windows what config do i type??

Thanks Please help i have really important stuff, Including a project for school i've been working on for 2 weeks please Help! Thanks

A:Windows get black screen after boot screen and mouse is there????


2 more replies
Answer Match 76.44%

I have a gateway laptop (SOLO 5350) and the screen was horribly ripped off(during car accident). Well when I connect my desktop 17" monitor to the port on the back of the laptop and when the windows xp home edition boot screen is finished I get a black screen although the cpu is still workig properly and the monitor is still on. I reboot and press f8 and try to go into safe mode but it just hangs on the screen with all the driver names on it. Can someone guide me in a good direction before I take it to a repair shop?

A:Laptop screen screen at boot

Normally there's a Altfunction+key that switches the desktop from the LCD to a external monitor.. Look around on the top row of keys for a monitor symbol, then use the alternate function key with that key to switch to the monitor.

2 more replies
Answer Match 76.44%

While attempting to restore a previous backup of my system (with Norton Ghost 15), I got an error, and the system rebooted. Upon reboot, I get the black screen of death with just the cursor instead of the usual login screen. I have tried the following thus far:
These all give me the black screen of death with movable cursor:boot in safe mode
boot in safe mode with networking
boot in safe mode with command prompt
last known good configuration

I did an initial system startup repair which went through and said it repaired it, rebooted, but no change.
I did a pre-boot diagnostic test - nothing
memory test - nothing
tried restoring from restore point, but it says I don't have any (LIES! BLASPHEMY!)
tried restoring from restore point on external disk - seemed okay, then failed.
chkdsk - found some stuff, fixed it, no change.
tried ctrl+alt+del on black screen of death - nothing
Now, I know that the hard drive itself is alright, that is, the information is still all there still. While I can't give you exact specs, I can tell you that I am on a Dell Studio XPS running Win7 home premium 64 bit. I'm at a loss as to what else to do. Despite being a black screen, with just a movable cursor, the system still appears to be running, as every few minutes, it will show the "thinking" cursor, where it shows the little circle next to the arrow. If anyone has any tips or suggestions, it would be greatly appreciated.

hugs and kisses,

A:Black Screen of Death during boot, before login screen


Known issue some users have it others don't did you try Why is my screen black when I start Windows 7? or this mentions a "black screen of death" fix but i would be verry carefull running executable files from unknown sources

Windows 7 Black Screen Of Death Fix

also this

but it also points to external sources microsoft should fix the issue or that *.exe should be authenticode signed so you have a way to verify it's trustworthy.

4 more replies
Answer Match 76.02%

Title I wanted to use: Windows XP SP3: Slow Startup / Boot: Black Screen Delay & Delay after logging in

For some reason I can't preview my post when I use this title: I have tried removing all the punctuation, including the &, which doesn't work and have tried other titles with the same character length, which does work.

Problem Begins Here:

When I turn on or restart my computer, the boot up time from the time I press the power button to the time the final icon on my desktop loads is slow. I am not too concerned about the time after my desktop is shown since I have several items to run at startup.

The two areas of concern are:

1) After the XP logo is shown, my screen goes black. This lasts for about 17 to 19 seconds. I don't know when this started as I rarely restart my computer. The problem is worse if I startup in Safe Mode. It's about 1 minute and 10 seconds before I see anything on the screen, and another 40 seconds before something else is shown on screen. Note: In order to not to have to waste time pressing F8 and choosing Safe Mode, I enter safe mode by specifying so in msconfig. The options I chose were /SAFEBOOT and Minimal.

2) After I login, there is a delay of about 30 to 45 seconds before the desktop is shown. Windows stays at the login confirmation screen during that time. This I feel has happened recently.

Boot Time Results tested using a stopwatch:

Normal Boot (i.e. Not Safe Mode):
Time shown next to event is for when ... Read more

A:Windows XP SP3: Slow Startup / Boot: Black Screen Delay & Delay after logging in

Hi and welcome to TSF I have changed the title for you hope it is now ok.
Did you try running any diagnostics like seatools for dos on the HDD SeaTools for DOS tutorial

19 more replies
Answer Match 76.02%

After the Starting Windows screen a blank black screen with a cursor that I can move pops up that lasts a minute (shouldn't happen with SSD, used to be ~10 second boot). Afterwards the login screen will appear as normal and everything works as normal. This doesn't happen when I boot into safe mode.

I attached a list of start up services, installs, and scheduled tasks, along with my latest boot log.

Any suggestions?

A:Windows 7: Blank screen on boot up, before login screen; slow startup

Hello and welcome, try this to see if you have something that's going you don't know about. Use the free version.

SUPERAntiSpyware | Remove Malware | Remove Spyware - AntiMalware, AntiSpyware, AntiAdware!

1 more replies
Answer Match 75.6%

First of all, I am not sure if I am posting this in the right section. If not, please guide me to the correct section.
I have a Dell Inspiron 17r SE Laptop and my problem is that every single time, I have to turn my Laptop ON twice in order for it to boot up successfully. The first time I turn it on, Dell logo appears for a second and then, black screen shows up. Then, I have to turn my laptop off and start it back again. Second time, it boots up without any problem. I am fed up of turning it on twice everytime, and also concerned that it will affect health of my Laptop . How can I fix this Issue, please help.
I don't have a Recovery CD or Windows 8 CD. Windows 8 was pre-installed on my Laptop.

A:Laptop screen goes black on startup, have to turn laptop ON twice for it to boot up s

If it's still under warranty, call Dell. The unit or parts might be covered for replacement.

4 more replies
Answer Match 75.6%

Hey, first time posting here, so sorry if this is the wrong section or anything.

Lately my laptop has been experiencing a problem when I boot it up. After the Starting Windows screen with the glowing Windows logo, a blank black screen pops up that lasts for ages (I'd say at least 5 minutes). Afterwards the login screen will appear as normal.

When I log in, the desktop appears quickly, but when I try to start any programs, like my browser, they are slow and freeze often (usually I can run programs with no problem when the desktop appears). Sometimes the laptop will hang every three seconds. It takes a bit of time before the programs and the laptop run like normal.

I've tried several things without success:
-Uninstalling and reinstalling graphics drivers (I've never updated my drivers because no updates are ever available for my driver; is that normal? My laptop is about two years old)
-Defragging hard drive
-System Restore (I don't seem to have any restore points)
-Clean bootup
-Startup repair (or whatever that first F8 option is called)

A:Blank screen on boot up, before login screen; slow startup

Welcome to Seven Forums Tienjt.

You can run this SFC /SCANNOW Command - System File Checker and post back with results.
Below my sig is a link to MalwareBytes, download the free version, update it, and run a full scan.

Have you installed anything new, hardware or software? Sometimes OEM's don't/won't have driver updates.

9 more replies
Answer Match 75.6%

Bonjour mes amis.

I recently have started getting the infamous black screen of death at my computer's startup, very similar to this fellow user's problem. Basically, Blank screen on boot up, before login screen; slow startup. The black screen lasts at least two minutes on average, before the windows login screen comes up. Everything else runs fine!

I think it might be my antivirus, Bitdefender Total Security 2013, and I've posted on their forums about it, and I've gotten responses from other users saying:

The Black screen issue is known by BD Support till now they have not able resolved that issue.
hope BD 2014 resolves the issue.

And the booting time issue is been solved.

However, I uninstalled Bitdefender and the problem still persisted. I proceeded to uninstall every program i could remember installing before the problem started, so before the start of June. This was painful because I updated all my software, so everything was listed as installed recently.
My startup time after removing all these software is attached below; 156 seconds, compared to before with the speed ranging from 200-500 seconds, with the worst at 472 seconds.

Although this sped about my startup, I still got the annoying black screen issue. I am sure it is a software issue because the black screen is present, but lasts no longer than about 5 seconds when starting in Safe Mode with Networking, and is present even int he low graphics.

What should I d... Read more

A:64-bit - Blank screen on boot up, before login screen; slow startup

Hello mate try some of these Troubleshooting Steps for Windows 7 start at point 15 then do chkdsk Disk Check

The go through the other stuff.

Oops should have mentioned this one too start at point 7 - option 3 Optimize Windows 7[2]=Performance Maintenance

8 more replies
Answer Match 75.18%

Win 7: Black screen on boot up, before login screen?

I find some interesting posting in this forum. Thanks for keeping this forum to help windows community. I like to pick up the brain of this forum to resolved the black screen issue. I am not sure, whether it caused by virus. I use Microsoft Security Essentials. I am not able to run this in command prompt.

I started my laptop this morning & login screen showed up. Once I entered my login credentials, I heard the sound that usually plays once a login is successful, but I ended up with a black screen. After this occurred, I had to hold down the power button to manually shut down the computer. Once I started it up again, I was prompted to do a system repair, which eventually ended up with all successful outcomes, but I now have a black screen with a cursor before the login screen now. I have no idea what caused this to happen. My laptop is a Lenovo Ideapad Model Z580 (500 GB HD, 6GB RAM).

I am not able to get into safe mode or any other mode, which all leads to a black screen described above.

Only able to use the "Repair Your computer" tools after pressing F8 during booting .

Under regular user login it provided Start Repair option. AS I pick this option, it did not find any issues.

Under Admin user login, it provided system recovery options. It is not picking up the recovery point created a while ago.

Windows Memory Diagnostics is not launching and shows a black sc... Read more

A:Win 7: Black screen on boot up, before login screen?

From sfc /scannow command your windows is assigned D in recovery environment and perhaps %windir% is not recognized, so try the command:

findstr /c:"[SR]" D:\windows\logs\cbs\cbs.log >sfcdetails.txt

9 more replies
Answer Match 75.18%

Hi Folks,

First time noob here, thanks in advance for your patience and expertise. It's been awhile, so if you need additional information, I'll be more than happy to get it for you in a timely manner. Again, thanks.

OMG! Some really peculiar things have been happening, in addition to your average no-boot situation. Here's the story:

First, some specs:

HP a1410n
Came with XP, upgraded to Win 7 (64 bit, I think?)
nVidia graphic card
Ram, I believe is 4 GB (I upgraded)
Processor: Athlon 64 (V) 3800+ 2.4 GHz
HD: 200 GB, I have an old one slaved in, and I have an external drive as well

A couple weeks ago (got discouraged and busy at the same time, so this is my first real attempt at fixing it), I was doing some things on the computer with my mom, when I unplugged the wireless keyboard from the USB. Big mistake, because I actually have done that before, and had to reboot, and baby it in order to get squared away and back to original running condition.

Anyway, as soon as I pulled that USB, the screen froze. Usually I just reboot, but this time, it didn't happen. So, I tried unplugging everything and doing the whole reboot thing, to no avail.

Today, I spoke with a friend, who suggested I do a disk boot. I had the disk and tried it.

The weirdest thing happened - first, the computer wouldn't recognize the keyboard (wired by now), and I unplugged, restarted, plugged in, restarted, etc. I was finally able to get to the "Boot from cd/dvd?" an... Read more

A:Win 7 Does Not Boot - HP Screen, into Black Screen with CP, and Back

So sorry to be asking this, but it's been a couple days and I'm still needing some of your good help. Is there anyone who can assist me to deal with this malady? I send many, many thanks to you all.


2 more replies
Answer Match 73.92%

Upon booting my computer, I'm presented with the option to go into startup repair, or start normally. If I start normally, it loads the logo, but before it gets to the login screen, it crashes to the boot screen. If I select the startup repair option, it shows a loading bar, which completes, but then the screen just goes completely black, no cursor.

I tried to use the disk system repair that Microsoft recommended, but it just shows a blue screen (not a bsod), and just the spinning load cursor. I'm currently writing this from Ubuntu running on livecd from the same computer, running at native resolution (in case it was an issue with the graphics card).

My specs are:
Packard Bell iPower X3.0
Intel? Core? i7 CPU 860 @ 2.80GHz ? 8
ATI Radeon 5570
2x 500GB HDD

A:Crash to bootscreen on startup, startup repair black screen

See if disconnecting the hard disk allows you to boot from the repair disc off your CD/DVD drive. Avoid Static Damage to Your PC when removing the hard disk connection. Also, before removing the hard disk connection, make sure the power is drained from the system by turning off the computer, unplugging it from the wall/surge protector, and holding down the power button for 30 seconds to close the circuit and allow power to dissipate from components.

1 more replies
Answer Match 72.24%

hi. i just recently started having this problem. i dual boot xp and vista64, and have the same problem with both os's. after the bios loads, and then the vista (and xp) screens load... you know, the one with the status bar....the screen just goes black. no mouse, icons or anything are on the screen...just black.

after about 5-10 minutes the os finishes loading and everything runs just fine. i just can't figure out what is keeping the os from loading up without the delay.

i didn't install any new programs, and don't have any viruses or trojans. i was playing cod5 in xp when the game locked up, i had to hard restart the computer and that's when the problems started.

plz help!!!! thank you!!

More replies
Answer Match 71.4%

Hello W7Forums,
Today I was playing a match of Counter Strike: Source on my W7 32-bit pc. During the game my computer had frozen and I was required to reboot my pc, after the reboot had completed and the windows 7 loading screen finished what I was left to see was a black screen... stunned I restarted my pc again and again this black screen. The computer keeps giving me the option to "recover" the start up files but when I click on this option it says windows is loading the files but when that completes it just goes to the windows loading screen then black again. I have tried putting my windows 7 disk into my drive and using it to restore my pc but it does the exact same thing, loads up and goes straight to the windows loading screen then to the back screen.... I have been trying for hours now to get this to work! What I have: Windows 7 32-bit install disk, Windows 7 32-bit system repair disk, Laptop with windows 7 32-bit and windows 7 32-bit installed and running. Anything you can say to help will be appreacheated. Many thanks, Smile.

P.S Sometimes there is a 2x2 pixel green box in the top left hand corner...
P.P.S If there is a solution that requires all files deleted then that option is fine by me.

Its midnight and I'm kinda tired, but after removing all usb devices startup repair has appeared and is trying to fix my errors. This does not mean I am done yet :|

A:Black screen after startup

VGA mode uses your graphic driver same as in normal mode, only the resolution is 640x480, 8 bit (256 colors) and 60 Hz refresh. Safe mode does not use the graphics driver at all.

Are you able to boot into VGA mode? (tap f8 on the keyboard until you are presented with such a choice while booting up.)

That's not Win7 but it's same or similar.

8 more replies
Answer Match 71.4%

If I should start my own thread on this matter I shall but I am having serious issue for which no fix seems to work. Basically I have a friend's computer (running Win10 Home v1511) which has the black screen with cursor after login issue. I tried all the popular fixes for that to no avail. I tried the sfc /scannow and that gets to about 49% before failing. I tried doing /restorehealth with DISM and get error: 1392. I tried using a tech bench ISO to repair the image and still I get error: 1392. I tried to do an in place upgrade using an ISO with the anniversary update but every time I get the error "Setup couldn't start properly."

If it makes a difference I was trying all of this in normal mode and not safe mode.

A:Black Screen at Startup

Originally Posted by DaFees

If I should start my own thread on this matter I shall but I am having serious issue for which no fix seems to work. Basically I have a friend's computer (running Win10 Home v1511) which has the black screen with cursor after login issue. I tried all the popular fixes for that to no avail. I tried the sfc /scannow and that gets to about 49% before failing. I tried doing /restorehealth with DISM and get error: 1392. I tried using a tech bench ISO to repair the image and still I get error: 1392. I tried to do an in place upgrade using an ISO with the anniversary update but every time I get the error "Setup couldn't start properly."

If it makes a difference I was trying all of this in normal mode and not safe mode.

Hi DaFees and welcome to Tenforums.
See if Kyhi's Image Health might help your friend's system.
Windows 10 Recovery Tools - Bootable Rescue Disk - Windows 10 Forums
Also, have you run chkdsk /r on the drive? I would do that first.

more replies
Answer Match 71.4%

If I should start my own thread on this matter I shall but I am having serious issue for which no fix seems to work. Basically I have a friend's computer (running Win10 Home v1511) which has the black screen with cursor after login issue. I tried all the popular fixes for that to no avail. I tried the sfc /scannow and that gets to about 49% before failing. I tried doing /restorehealth with DISM and get error: 1392. I tried using a tech bench ISO to repair the image and still I get error: 1392. I tried to do an in place upgrade using an ISO with the anniversary update but every time I get the error "Setup couldn't start properly."

If it makes a difference I was trying all of this in normal mode and not safe mode.

A:Black Screen at Startup

Originally Posted by DaFees

If I should start my own thread on this matter I shall but I am having serious issue for which no fix seems to work. Basically I have a friend's computer (running Win10 Home v1511) which has the black screen with cursor after login issue. I tried all the popular fixes for that to no avail. I tried the sfc /scannow and that gets to about 49% before failing. I tried doing /restorehealth with DISM and get error: 1392. I tried using a tech bench ISO to repair the image and still I get error: 1392. I tried to do an in place upgrade using an ISO with the anniversary update but every time I get the error "Setup couldn't start properly."

If it makes a difference I was trying all of this in normal mode and not safe mode.

Hi DaFees and welcome to Tenforums.
See if Kyhi's Image Health might help your friend's system.
Windows 10 Recovery Tools - Bootable Rescue Disk - Windows 10 Forums
Also, have you run chkdsk /r on the drive? I would do that first.

6 more replies
Answer Match 71.4%

I have repeatedly tried to boot up my Dell Dimension 8400, but each time the same problem happens. First, the XP Logo screen hangs for like a minute. Then, the screen turns black. Here, it should load the accounts screen. Instead, the screen turns black, a mouse pointer appears, and then the little hourglass mouse pointer is there forever until I reboot. In safe mode, the screen turns black right after the long list of loaded drivers. The 'Safe Mode' indicators are in the corners, but no other indication that it actually works. I think XP is broke Can anyone help me?

A:Black Screen On Startup

Try running chkdsk from the Recovery Console.Insert the Windows XP CD into the CD drive, and then restart the computer. Click to select any options that are required to start the computer from the CD drive if you are prompted. When the "Welcome to Setup" screen appears, press R to start the Recovery Console. If you have a dual-boot or multiple-boot computer, select the installation that you must access from the Recovery Console. When you are prompted, type the Administrator password. If the administrator password is blank, just press ENTER.Type: chkdsk /rIt's important to have a space before the "/".To exit the Recovery Console and restart the computer, type exit at the command prompt, and then press ENTER.

7 more replies
Answer Match 71.4%

I started My Windows XP computer (its running service pack 3)
I heard the XP startup tune but all I could see was a black screen and the cursor.

nothing worked, not even Ctrl+Alt+delete

I just had to turn off the power at the wall, I then restarted it and it worked straight away
there is nothing strange in the event log, its just the usual stuff, no errors etc

what happened?

note: this has happened to me before but instead of a black screen, the screen was a mass of jumbled coloured squares

A:Black screen startup

I would suspect a problem with the video driver.

1 more replies
Answer Match 71.4%

Hi Guys, I am having a problem when I start-up my F & H W76S Notebook, it runs on Windows 7 Ultimate. However, when I started it up yesterday the screen went black, although the computer appears to be running, I can start up in Safe Mode.
Also I tried reloading Windows 7, and until I tried loading Windows updates it appeared ok, apart from the screen resolution which seemed to be a bit out.
I am at my minds end, could you help me please?

Thank All


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Answer Match 71.4%

My dELL Vostro 1510 laptop screen turns black after it shows the windows logo(after boot up screen). Only think i see on that black screen is a white cursor of my mouse. Pressed F8 and tried to boot in safe mode or other options like Recover Windows 7 or Safe Mode with Networking or Low VGA option but none of them works. All i see is a black screen with a white cursor of my mouse after the windows logo screen at start up. I am using Windows 7 and i first thought that my Windows crashed. So i tried to install a fresh copy of windows by booting in with Windows 7, Windows Vista and Windows XP Cd's but the response is exactly same. After it says "Press any key to boot from CD" it shows a black screen. I freaked out and thought Hard drive is dead but when i put the hard drive in somebody else laptop, it was working. I ran diagnostic test on my memory card. Passed it! which means its working fine too. Also i took the memory cards out and put them back in but nothing different happen. Since nothing was working for me i ran the UBUNTU dvd in live mode just to see if that works and it worked. At least it passed the black screen after initial boot up but i found out there are 2 things that are not working. These 2 things are mouse and keyboard. I plugged in USB mouse and keyboard and bingo i am good to use UBUNTU. I though the issue could be with mouse and Keyboard so i keep external USB mouse and keyboard plugged in and tried to restart in windows but the situation is still ... Read more

More replies
Answer Match 71.4%

I was attempting to install updates on my laptop (that has vista) I was installing vista service pack 1...It wasn't installed because I am having other issues with my computer, but anyways.
The windows update told me to restart my computer and it began loading the files for the service pack and such. It restarted and there was a black screen with numbers loading files like the startup system. Then it froze on one of the files for about 2 hours. I came home and it was still frozen so I manually shut off the laptop. Now I try to turn it back on and all I get is a black screen, no start up menus or logo or anything!!!!

A:Black Screen at StartUp!! HELP

6 more replies
Answer Match 71.4%

Hey guys,

First post to be gentle. I have been looking into why when we first boot up machines we get a black screen and it takes forever to startup. I understand first time processes need to load and profile needs to be created, but there has to be something I'm missing that could cause this, let me know if you have any ideas, thanks!

A:Black Screen At First Startup

Do you still need assistance with this issue?

1 more replies
Answer Match 71.4%

Not sure if this is a bug problem or if I have a probloem with my video card. When I first start the computer it will boot as normal then just before login comes on the monitor shuts down and I cannot even push reset on the PC. Please help..Here is most recent hijackthis log.

Logfile of HijackThis v1.99.1
Scan saved at 1:13:59 PM, on 11/19/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16512)

Running processes:
C:\Program Files\AntiVir PersonalEdition Classic\avguard.exe
C:\Program Files\Netropa\Multimedia Keyboard\nhksrv.exe
C:\Program Files\a-squared Free\a2service.exe
C:\Program Files\AntiVir PersonalEdition Classic\sched.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Netropa\Multimedia Keyboard\MMKeybd.exe
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\AntiVir PersonalEdition Classic\avgnt.exe
C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Netropa\Mult... Read more

A:Screen Goes Black on Startup

moved to XP as more likely NOT to be malware

3 more replies
Answer Match 71.4%

I have a problem with my computer, this morning my computer freezed and I restarted it.
Now when it loads the desktop the screen turns black.
I can run the computer in safe mode.
But i dont know wat the problem is, maybe a virus or something :S

Does anyone have a idea??

A:Black screen at startup

Is the cursor blinking at the top left corner of the black screen?Black Screen (fixmbr) -;en-us;314503 Do you have a MS XP install CD?Louis

14 more replies
Answer Match 71.4%

Thanks in advance for looking into my issue!!

I have been working on Toshiba L510 XP Home Edition with intel core duo processor.The system worked just fine untill my Anti virus expired and it came under attck from Think Point -Rogue antivirus Program.My system went crazy after the attack.It came up on the screen no matter what i tried to do on the system.It dint allow to use internet ,Task manager .system restore utility etc .I couldnt even shut down my computer.I had to do hard boot in order to restart my computer.After going through a few forums online from a diff computer I downloaded Malwarebytes' Anti-Malware.I did a full scan and removed all the threats that it detected.But the Think Point still kept coming up and my system was still going crazy.Did a few more scans and removed the the threats again but Think point was still on the system.After a few force shut downs the blue screen error started coming up"If this is the first time you have seen this error restart or remove any new hardware or software install by going into safemode.It also had a bunch of numbers on it and then it wud start dumping physical memory.Afte a few minutes it would restart on its own(Sorry dont have the exact error ).I tried restarting using last known good configuration ,it dint helpThe Blue screen errror started coming up instantly after logging in.I repaired windows installation using the original XP cd.The system started for once ,it went back to service pack 2 but the blue screen ... Read more

A:Black Screen on Startup .

hi. it sounds like a similar situation i had following removal of several viruses. you may have a corrupt/rogue driver. you need to boot into the recovery console, using your recovery cd, then type "cd C:\windows\system32\drivers" [press enter] then type "dir" [press enter]
read through the list that appears, and make a note of any files appearing as 0kb in size. it will most likely be a randomly named file, and will most definitely be ending in a .sys extension (this is the driver file type). please report back on the file name etc.

19 more replies
Answer Match 71.4%

Stating the steps here...After I boot up the computer,it'll say something like Microsoft corporation with the loading bar,after that the Vista logo appears. well right when the screen pops up for me to type in my password to enter my desktop,the screen goes completely black. where I end up having to shut down the improper way. At times this would happen 2 or 3 times in a row,then after booting up again everything would come up just fine as if nothing was even wrong. frustrating haha

A:black screen at startup....

Try booting up into safe mode and reinstalling the latest video drivers. It hapened to me aswel.

1 more replies
Answer Match 71.4%

Alright so I ran mbam and it kept coming up with some spyware.I decided to try and get some help from the spyware forum (from here)icreated the 2 dds logs that are needed when creating a new topic,however when i was scanning with the gmer program the computer screen went black. I left it alone for about 30 minutes same thing so i tried rebooting it .Now all it will do is show the hp logo then just go the same black screen and thats it!I still tried to create a new topic in the spyware forum with my problem,however was told to post my problem here.Here is my previous link......

A:black screen @ startup

FWIW: Spyware...can generally be easily defeated by running the appropriate software, there is no need to create logs, etc...just install, update and use the applicable applications of your choice.

Understand one thing...there is no one application...that can protect a system all the varying types of malware. System defenses should start with a firewall, installation of all critical augmented by a reliable AV program...and then reflect at least one program known to be adept at handling spyware/adware.

Did you try to boot into safe mode?

System manufacturer and model?

Have you looked at your system documentation...for clues as to what the problem might be?

Is the cursor flashing in the upper left corner on this black screen?


12 more replies
Answer Match 71.4%

I have an HP m1170n (Media Center) desktop, running xp sp2 with a 19" LCD monitor. I had previously upgraded my video card to a geo force 7300GS in anticipation of getting a wide-screen 22" LCD monitor, but still have not gotten that monitor. The computer and monitor had been working well, until last weekend, when I turned on the computer, and got the infamous "black screen." At various times in the past week, I got just the black screen or the blue HP screen, before it all froze. One time I was able to turn the caps lock light on and off, but I can't do that now.

To troubleshoot, I first hooked up another monitor, with the same results. I then removed the geo force video card and reinstalled the original video card that came with the computer, also with the same results.

I would appreciate any troubleshooting techniques for this problem. Also, if this is a "deadly" problem, advice on how to recover the data from the hard drive.

A:black screen on startup of xp

8 more replies
Answer Match 71.4%

I know this has been posted before but all solutions so far have not helped fix the problem.

After starting the computer, the windows welcome screen appears with the animation and then leads straight to a back screen with a cursor which I am able to control. I am unable to to perform any actions in this state.

This started happening suddenly after starting up the computer and coming up with errors along the lines of 'Windows could not start up properly' which would then lead to it trying to 'self-repair'. This repeated several times before reaching the current state.

Using the f8 key to return to a previous state does not work since it just leads to 'UEFI BIOS Utility' which does not give any options to restart in a previous as has been recommended.

Trying to start the computer in safe mode does not work as it instantly stalls the computer and has to be shut down manually

I am using Windows 7 as the operating system and have had been using my computer for a year without any problems.

Is there any quick solution to this as the use of my computer is important in my day-to-day activities.

A:Black Screen after startup

Hi and welcome to TSF you could try a start up repair Repair Startup in Windows 7 from the Windows DVD

3 more replies
Answer Match 71.4%

hiI'm posting on behalf of my father in law so I apologise if some of the details about the computer are a bit sketchy but:Hewlett Packard workstation XW6000XP pro with SP3He doesnt have a recovery disc as XP was loaded when he got the PC. I do have a copy of XP Pro from my own computer.Yesterday he thinks there was a virus warning which repeated many times in quick succession and then the computer simply went black and since then we cant get onto it. On boot up we get the HP screen and then a black screen (no blinking cursor). He says the day before he had downloaded the google search tool, but I'm not sure if this was genuine or a virus....I have tried to follow a few of the threads in this forum so i have tried rebooting in all safe modes and with last known configuration all to no avail - just getting the black screen.I have also created a recovery console disc and run that up to the point where I have run CHKDSK and been told that'the volume appears to be in good condition and was not checked. use /p if you want to check the volume anyway'I dont seem to be able to check CHKDSK/P or /F or /R as i get 'the command is not recognized message';(I am typing in /p).I also tried FIXMBR but 'the computer appears to have a non-standard or invalid mster boot record, and FIXMBR may damage partition tables if i continue. I got scared at that point as i'm not sure whether I should or shouldnt!!!Can anyone help with this?Many thanks in a... Read more

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Answer Match 71.4%

HELP----I've been tryimg to figure this one out 4 quite some time;
When I turn my comp.(winxp Home)on, all I get is a black screen.The power/indicator lights are on and the cd roms are starting up but the screen stays black. I don't seem to hear it booting up @ all though. I've already checked the monitor & hard drive but neither of those seems to be the problem.Can someone tell me where to start cheking next.I have a semi-self built desktop pc. It's last repair was done by a tech who replaced the motherboard.--The system seemed to freeze upon boot sometimes after I got it back & then you know the rest.

A:Black Screen @ startup

Hi and welcome,
Could be the video card. Can you see words on the screen when booting up? Any beeps or grunts?

1 more replies
Answer Match 71.4%

I installed windows 7 a few days ago, everything seemed to run fine until this morning.. Last night i updated windows because some updates where finished, during shutdown the update was installed. This morning i turn on my computer, it beeps once(loud beep not a soft beep) The screen doesnt flicker and goes into sleep mode. I tried disconnecting the videocard and reconnecting the wires, still doesnt work. I pressed F2, F8, F12, doesnt go to BIOS screen or Boot. I have no idea how to get the connection back. Has anyone has this problem and can help me find a solution.

thank you

A:Black Screen at Startup

It sounds like possibly a problem with the RAM. If you have multiple DIMMs try taking all but one out and see if your computer will boot, and try different slots. Try with different DIMMs until it boots.

2 more replies
Answer Match 71.4%

When I start up the computer it goes to this black screen with a white blinking _ and after that is up for about 10 seconds, it goes to the screen that allows you to select Safe Mode, Last Known Good Configuration, and Start Windows Normally. If you click on any of them it just freezes and nothing happens. If you wait until the timer runs out, it just goes on to a black screen and does nothing. I can't enter my BIOS to run from the CD drive to reinstall the OS.. so what do I do?

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Answer Match 71.4%

I have a strange problem when i turn on my pc it shows the dell splash screen then turns black in about a second, It continues to do this every time it gets to a diffrent part of the start up, showing the windows loading bar and finaly a black screen with a cursor before going black again.

I can tell it turns on as i hear the windows log-on sound.

I have SLI so i tried swapping the cards but they both do the same thing. I came to the conclution they might be overheating so i opened up the case and pointed a deskfan in there left it for a little bit till it was very cold then tried again and still nothing.

Any ideas would be much appreciated.

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Answer Match 71.4%

Hello guys,
I recently got my Toshiba A665 Laptop back from servicing: new battery, cleaning, and software install including ESAT antivirus.
I opened the box and reconnected everything as normal before starting up from the button.
I receive only the complete black screen meaning there is no graphic signal at all, no cursor or logos.
The keyboard gradually lights up, sound appears to work and the HDD signal lamp blinks.
I have tried disconnecting and pressing Shift + F8 but this does not help. I do not want to send it back again so is there any way I can investigate this and possibly fix it? After all I have paid a lot of money for the servicing.
I am suspecting a graphics hardware problem at the present but it may be any number of things.

A:Black Screen on startup

Can you try connecting an external monitor?
Most laptops have either a VGA port or an HDMI port on the side for connecting an external monitor.

There should be some sort of warranty on the repair that you paid for.
Contact the servicing company to see what options you have.
Are you able to boot from a CD/DVD?
You can try a bootable copy of MemTest86 (not MemTest86+) as it will boot on both BIOS and UEFI systems:

4 more replies
Answer Match 71.4%

Hi guys, yesterday my AMD Radeon popped up telling me I should update my drivers, so I started it. After a few minutes I noticed the download/update was stuck at 12% and I needed to go do something else and decided to turn the wifi off of my laptop. (Don't know if this has anything to do with it) After a few minutes my screen went black. I thought this was normal for updates so I waited 25 minutes and seeing the screen was still black I hard reset my laptop. Tried turning it on this morning and the HP symbol pops up after that it's just black. I've tried going to the BIOS menu but pressing F10 or the Windows button + B doesn't work. Any help is appreciated thank you!

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Answer Match 71.4%

When I boot my laptop (Acer 5100) the fans run, the lights light, the CD drive spins... and then nothing. black screen. No splash screen, nothing. Running Vista, can't boot off of Vista or XP disk. Computer is 5 months old.

A:Black Screen On Startup

Not being able to boot from a CD/DVD is an issue - but may not be your primary issue.

Are you able to see anything when the system first starts?
Are you able to access the BIOS?
Have you plugged the laptop into an external monitor to see if it works there? (you may have to press the Fn key along with another key to switch to the external display).

7 more replies
Answer Match 71.4%

I posted this in another subforum and was told to try this forum for help. Here is the long version of my problems. Below is the short version:I got a virus (AVCare) yesterday. I thought I had caught it using SuperAntiSpyware; however, when I rebooted, I kept getting error message about Run32dll, and I was unable to start any spyware/malware/virus removal programs (they would quickly shut down after I started them, or I'd get an error message during installation). Windows Explorer kept crashing and restarting. I was able to reboot and get to my desktop, but I kept getting the Explorer errors and restarts. During one of my many random reboots, I found myself staring at a black screen after booting up. I can see the cursor, and I can get the "sticky keys" window to pop up, but I can't use CTRL+ALT+DEL or anything like that. Since then, I've been unable to boot to anything BUT the black screen. I've tried normal startups, all forms of Safe Mode, System Restore, Last Known Good Configuration, etc. They all immediately give me a black screen on startup, though. How do I fix this virus problem when I'm completely unable to access ANYTHING? The only "program" I've been able to get to was command prompt via Repair Your Computer; I can't access anything through normal boots or Safe Mode, though. Please help!

A:ALWAYS Black Screen At Startup

Sorry to cross-post this, but I was able to get out of the black screen. I used System Restore; the earliest point I could restore to was roughly the time the virus was introduced into the system, though. With a constant black screen, I felt like I had no choice, so I did it. I was able to restart in normal mode without the black screen. However, Windows Explorer still crashes constantly. I am unable to access any type of spyware/virus protection program, and I cannot use HiJack This to post a log. Any antivirus-type program I try to run "disappears" 2-3 seconds after it starts a scan. Pretty much any program I run gives me an error message and forces me to restart the program, so nothing is working. How can I fix the virus without virus scans AND without knowing the names of the infected files? Is there anything I can do?

7 more replies
Answer Match 71.4%

I have an Win 7 64 bit HP pavilion P6 series desktop when I start the computer it goes to a black screen but when I remove the graphics card HD 7450? Then reinstall it,the computer will startup? Ive changed the 2 memory sticks to another 2 channels and then changed them out for just a single 4GB stick but that made no difference? Its just the graphics card it seems! would a bad capacitor on the card cause anything like this or could there be something else?

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Answer Match 71.4%

so i know its my monitor for most games i can only run them at 1280 x 960 windowed fullscreen if i try to run the games at anything else other than those settings it will stay black until i press the windows button on my keyboard then it will minimize and i click to bring it back up and it will flicker between black and the picture i can still click buttons and that is how i usually setup the graphics so that it will run properly.i dont know if its a graphics card issue or what but i know my pc can support this game with no problem here are my specs. 2 AMD 6870 video cardsDedicated Memory 2.0 GBTotal Memory 3.1 GBPixel Shader Version 5.0Vertex Shader Version 5.0Hardware T & L YesMemory 3.0 GB8 Gb RAMAMD Phenom(tm) II X4 955 Processor quad core quad core 3.4 GhzSound Device 2 Creative SB X-FiSound Device 3 AMD High Definition Audio Device1 Tb Hard DriveCooler Master 750w power supplywhat can i do to get this to stop doing this on just about every online game i play? and yes my graphics cards are up to date

A:black screen at startup

Does it perform better at lower than 1280 x 960?   I have seen where some monitors will act this way when set to the max and they struggle, going down 1 resolution size can sometimes fix this.I have an old Dell monitor that is acting like this and going back 1 resolution setting fixed it. When setting it to the max that it will display before black screen no sync it will do just like your problem. But going lower 1 more from the max that it will display at fixed the issue of having to use the windows key and flicker between picture and black screen.

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Answer Match 71.4%

Hello. I've just installed Windows XP Pro onto my computer while following these instructions > < I know this should've worked, but after I installed and copied the files and it restarts. It just freezes or something on the blackscreen (Before the "Windows XP Professional" screen shows up.) If anyone can help me out, it'd be appreciated.

A:Black Screen During Startup


Why not tell us about the components of your computer including motherboard, cpu, power supply (watts and brand name), drive types and how they are set up, video card, .......You get the picture, give us a picture of what you have and that might help us to know what is wrong.

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Answer Match 71.4%


I installed a program thats supposed to speed up your pc called "PC Booster 2008", anyway i did the autotune they recommended and also did some system tweaks with the program that also is "recommended".

Anyway after i had finished tweaking my pc it told me to restart the computer for changes to take their affect.
On restart everything went normal until after the windows loading screen it didnt go to the login screen, instead it stayed as a black screen, it stays as a black screen for about 10 mins then finally windows starts up and i get my desktop background but it takes another 5-10 mins before the icons and taskbar appear, after this extremely slow startup the computer seems to run fine so its not that big of a problem, but i dont really want my startup to take 20mins everytime i want to use the computer!!
someone please help me to get my computer starting up properly.

A:Black Screen On Startup

well sometimes programs like that mess with the registry and can cause stuff like that I can't really say for sure because I myself haven't used it but what I can suggestr is rolling back your computer to a previous state before you installed it.
to do this click start>all programs>accesories>system tools>system restore
click restore my computer to an earlier point in time and on the calander it should have the date on which you installed your program select that and click next it will go through the process and restart your computer hopefully fixing your problem. just make sure you backup important files that you put on your computer after you installed "PC booster 2008"

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Answer Match 71.4%

Hello Everyone,
I am experiencing black screen although explorer.exe process is running after Windows loading bar , windows icon and the Welcome message is displayed. In the black screen I can move the mouse cursor but I can not open the context menu when I right click. Additionally ATI CCC Application program interface starts normally and I can manipulate its settings via GUI. However for the desktop to be displayed I have to open up the task manager kill explorer.exe then restart it again that is the only way around. The startup process is very slow too and I can not see ATI CCC's icon on the taskbar after the startup has completed by user action. The last change I have made to my system was to select the repair section through Kaspersky AV's installation options because it began to take ages for its icon to be displayed on the taskbar a week ago or so. Now the Kaspersky does not start on startup although I see its entry when I look at starting programs in Windows Defender. How can I solve the black screen problem and Kaspersky AV? Thanks in advance

A:Black Screen On Startup

Can anyone help please ?

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Answer Match 71.4%

having trouble starting windows xp home on a dell 4700... i was half done with the new user virus removal process when i restarted the computer and it wont boot i tried booting from the xp cd and it says keyboard failureim at a stand still cuz all of my recordings and completed songs will be lost if this cant be fixed... some please save my lifes work!!!!!

A:Black Screen Upon Startup

remove the keyboard, and plug it in again, then see if you can start the computer in safe mode.

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Answer Match 71.4%

hey guys... okay here's the situation

I know a girl who was trying to send me some stuff from her cell phone so she couldn't find the CD, i sent her a link for the program to download (from the Nokia website), she did, installed it, but as soon as it finished her computer restarted.

And each time it loads, goes straight to the windows loading screen, then a black screen with the white cursor. She can't go into safe mode etc either. It keeps doing the same thing.

She has vista... is it possible because the file is not compatible with vista? She doesn't have the Vista CD, if she has one, could she repair it or whatever?

Basically, does it seem like there's any way around it besides re-formatting?

... i may be able to get a back up disk from a friend (note this is not the same DVD or from the same computer that I'm talking about... does that matter... if it's a different CD key or whatever?)

So, in theory, if a backup DVD... or Vista DVD is used just for startup... the repair option should be able to restore things (including all the files and stuff)?

A:Startup goes to Black Screen!

hi try here

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Answer Match 71.4%

Hey guys, I've recently encountered a problem with my 2 year old computer. Sometimes (not always) after turning the computer on and getting the Welcome screen the screen remains black (apart from the cursor). Eventually it may continue loading to the desktop however sometimes it doesn't. It's getting annoying because if it doesn't I have to cold reboot it. The only 'recent' upgrade to my computer was about 2 months ago when I installed a AMD Radeon 7850 OC to replace my overheating ATI Radeon 5770. Thanks.

A:Black Screen on Startup


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Answer Match 71.4%

Recently, my computer, HP TouchSmart 310-1037, has not been able to display anything on the screen. It functions properly and turns on and everything, just no screen display. Someone please help

A:Black screen on startup please help

Hi there @AfroKing, and thank you for your post.Welcome back to the HP Support Forums! It is a great place to find the help you need, from other users, HP experts and other support personnel. I understand that your computer is getting power on start up but the display is black. I am happy to assist with this. as a start, please post the operating system in use on your computer. See the following, if you need help with that information. Is the Windows Version on My Computer 32-bit or 64-bit?. For now I will assume you are using Windows 7. Try working through the following document: HP PCs - Computer Does Not Start (Windows 7)   as it includes steps for a black screen on start up. Please let me know the results, and if it does resolve your issue, please mark this post as a solution. Kudos would also be appreciated.  

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I installed windows 7 a few days ago, everything seemed to run fine until this morning.. Last night i updated windows because some updates where finished, during shutdown the update was installed. This morning i turn on my computer, it beeps once(loud beep not a soft beep) The screen doesnt flicker and goes into sleep mode. I tried disconnecting the videocard and reconnecting the wires, still doesnt work. I pressed F2, F8, F12, doesnt go to BIOS screen or Boot. I have no idea how to get the connection back. Has anyone has this problem and can help me find a solution.

thank you

A:Black Screen at Startup

did you make a repair cd?? are you familiar with UBCD?? get a boot cd so that you are able to repair.....if you like i can upload the cd but i dont think that will help as its for my machine, which will be different setup to yours... guaranteed

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Answer Match 71.4%


after i have typed in the password i get a black screen in windows7 service pack 1.
this happens ocassionally.
help would be appreciated.

A:getting a black screen on startup!

Maheshputt have a look through these links to see if they help...

Black screen on startup of Windows 7 - Microsoft Help Blog - Site Home - MSDN Blogs

Why is my screen black when I start Windows 7?

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Answer Match 71.4%

Sounds like I have a fairly common problem. I installed Windows 8 over the weekend. I didn't want to but my parents have it and they keep harassing me to "fix" their computer so that it acts like Windows Vista, so I needed to know more about Windows 8. When Windows 8 was installed I updated to 8.1 and installed Office 2010. Office asked for a reboot so I rebooted and haven't been able to get into Windows since.

The computer boots to a black screen that flickers once in a while. I can see my mouse pointer on the screen when I move the mouse. I'm having trouble accessing Safe Mode. I did get a diagnostic tool to come up before Windows booted and I ran a full diagnostics on my computer. When the diagnostics were completed it dumped me into the boot options menu. I tried to let Windows refresh itself which did not work. I also did a System Restore which did not work.

I have unplugged all usb and serial cables from the computer to make sure that it wasn't an external hard drive or printer causing my problem.

I downloaded Windows 8 so I don't have a CD to boot from. My computer doesn't have a CD drive. My plan is to keep trying to boot into Safe Mode but once I am back in I don't know what I am going to do. I already did a system restore. I could try to uninstall Office but it is more likely that the 8.1 update is my biggest problem. I'm sure that there is a way to undo the 8.1 update.

I have read the forums so I am familiar w... Read more

A:Black Screen on Startup

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Answer Match 71.4%

Hi, I was watching a movie when my computer froze in the middle of it so I manually restarted it. I have a compaq presario x1000 laptop 1.5 years old. It restarted but then the color on the screen flickered for a few seconds and I got an error message from windows saying a fatal error occured and that the error had been logged. Then it froze again so I manually restarted it again. This time it froze even faster so I tried to restart it again but it wouldn't start up. The power light is on and I can hear the fans running but the screen is black and the compaq logo won't even appear. I tried hooking it up to a monitor to see if the screen was broken but its not. I also tried to stick in a reboot cd but I couldn't see anything on the screen. Any help would be greatly appreaciated. Thanks a lot, Michelle.

A:Please help black screen at startup

The fact that you cannot seem to get ANY kind of "visual" from your computer means you have a very limited number of options, made even less so if you are less than computer inclined. Hooking up another monitor to an alternate video output may "rule-out" your laptop screen (monitor) being bad, but your video card could be out, or worse. Can you hear the Hard Drive spinning and clicking during boot ? Is it making any "beeping" noises ?

The critical step here is if you can boot to BIOS. That means, when you first turn on your computer, start tapping the "del" key about once a second and see if you can get to a 2-color screen (usually white text on blue background).

If you can get THAT far, that means something. If you can't get that far, you should be finding out if your machine is under warranty. You should probably do that anyways, even if you can get to BIOS, because this sounds serious and it sounds like hardware, and if it is still under warranty I would recommend getting it fixed and or replaced now, before it completely detonates after the warranty (if there is one) expires.

If you can get to BIOS, write back and we'll see what can be done.

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Answer Match 71.4%

Before I posted this, I did check your search area. I couldnt seem to find the solution

anywayzz. After doing a virus scan and found that spysheriff, Tibs, desktop.htt and some other stuff was detected together with a bunch of A0098... in the system volume information folder. AVG deleted it but.. it was still there.

I followed the instructions for removing the spysheriff given and ran autorun and found wowexe, HNK and things which I did remove.

When I rebooted my PC everything went well.. except that after windows went through its scanning and usually after that happens, my desktop shows. Well, this time it didn't... only a pure black screen.

I tried to boot in safemode and I can see the safemode words in the 4-corners of the screen but the rest is black.

Is it possible to recover everything ya think?

I have (had) Windows XP Home Edition

Oh and another questions. When I tried to do a system restore, it mentioned that my Security folder maybe corrupt, gone or overwritten.

FYI.. I did backup my registry. Is it possible to export the registry back using the command prompt or is it futile at this point?

Thank you for your time and stuff!

A:Black Screen After Startup

If you've got your XP disk boot of that and do a repair install. This will leave your data intact - but you'll have to go through all the Windows updates again.

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Answer Match 71.4%

Hi, I've been having problems with my 13 months old gaming computer.

99.9% of the times I start up my computer the screen is completely black, no mouse cursor, no "no signal" sign, it just blinks from black to a very dark grey, and the screen power button is blinking as if it's in idle mode.

I slowely started to get a problem, first games started crashing when playing in DX10 mode, then all of a sudden I could no longer watch video clips in the internet browser for more than 5-10 mins without the PC crashing, and now it's completely black, and the computer tends to make an annoying sound, sounds kinda like when you have ringing sounds in your ear.

Seeing all those 3 problems that happened after eachother seem graphic related I was pretty sure my GFX card was screwed, so I borrowed my brothers GFX card yesterday and it worked, seeing he does not use his computer he said I could borrow it till I got a new GFX card from where I bought it, then I woke up today and turned my PC on, and voila, black screen.

Now I have absolutely no idea whats wrong. Screen? PSU? MB? Software? Seeing I have never experienced anything like this I have no idea where to start searching for problems..

Anyone who have had this problem and can give me a hint to where to start?

- Didn't know what forum category to put this in seeing I have no idea what part of my computer is having the problem.

-- Thanks.

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Answer Match 71.4%

Ok so Im working on this laptop and it was booted in windows but the screen was black. I plugged in an external monitor and it worked and on the laptop screen it faded back up just a little bit not enough to really see anything though. So I used a multimeter on the inverter and it came back ok with 50Hz. So I plugged everything back in and put all the screws back and when I turned on the laptop again the lights and everything came on but when the hdd light started to flash the screen just turned off. When I plug in the external monitor it says no signal.

What do you guys think the problem is?

The laptop is a Hp G60

Also if it helps this guy came to me earlier in the week and he was missing some screws that were holding his screen to the hinges of the screen. Also the wires that were inside the screen were falling out and being pinched by broken plastic.

A:Black Screen on Startup

The cable that goes from the motherboard to screen, through where the laptop folds over, is supposed to be something that can fail on a laptop especially if its picked up by the screen half.

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