Hi,gave my laptop hp6560b to my daugther. She entered a bioss password administrator but lost it. I would need to remove it now. I read that it can be done with smc.bin. Would it be possible to provide me with the appropriate file. If yes I will send you serial number and uuid of the laptop.Looking forward to your support.Best regardsPat51More replies
I have just clone my primary HHD to a Samsung EVO 850 SSD and when i install the SSD into laptop it does not see the SSD. I have BIOS F22 tried upgrading to F63 but that failed also ....Grrrrrrr why wont my new Samsung SSD 850 EVO work in my HP Probook 6560b ???? CAN ANYONE HELP. . . THIS POOR LITTLE AUSSIE. . . THANKS. . .More replies
Hi, I was working on my HP probook 6560b last week and i set it to Sleep after an hour during which time i also slept. I woke up the following day but my laptop refused to wake up, the charging light (bolt indicator) will be flashing whenever i connect the power supply or the battery. I have removed both battery and power supply and press the power button for approximately 20sec without success. An urgent help is needed to resolve this as soon as possible. Thank you in anticipation.
We've had a similar issue with our Probooks. Below are troubleshooting steps we've taken: Removed batteryPlugged in (via power cord)Turned on. Fan running. NO video. Caps light blinking. Can't ping.No response to Ctrl-Alt-DelNo response to pressing/holding power buttonUnplugged. Plugged back in.Turned on. Boots OK. Logged in.Replaced battery. Turned on again. All appears OK.Nothing in the event logs to indicate a critical failure. We've had these steps work for some of the laptops, but others simply offer no response at all. Then HP sends a box for us to ship laptop for repair and they replace the system board. Of the 250+ of these we've ordered, I'd say we're looking at a 5% fail rate so far (they're 2 months old).8 more replies
hi, i recently purchased a hp probook 6560b and wanted to give it an upgrade by replacing the standard 500gb 7200rpm hdd with a 120gb force gt ssd. but the notebook doesn't recognize the ssd at all, it says no drive is installed. the notebook has the latest bios available and the ssd has the most recent firmware. i know the ssd isn't defective because it works just fine in my desktop pc. hopefully one of you guys can help me out. thanks in advance.
When the BIOS doesn't detect an ssd, it's probably caused by the voltage of the ssd. I have noticed that some Probooks and Elitebooks have this issue but nobody could find a proper solution. I would contact the BIOS manufacturer..9 more replies
Hi !. Recently bought a HP probook 6560b notebook, it seems quite good to my job(programmer). But RAM memory needs to be upgraded(8 GB) for a better working experience. - I need to know if this notebook supports DDR3 @1600 MHZ of frequency.- ¿Which are the specs of these RAM's in order to get a better compatibility ?.- Maxium amount of memory supported. By the way, has a processor Intel Core i5 @ 2.1 GHz, two memory modules of 2 GB each.
Danny. Your manual has this listed. PC3-10600, 1333-MHz, DDR3 Supports the following configurations:? 16384 (8192 × 2)? 8192 (8192 × 1)? 8192 (4096 × 2)? 6144 (4096 + 2048)? 4096 (2048 × 2)? 4096 (4096 × 1)? 3072 (2048 + 1024)? 2048 (2048 × 1) http://h20628.www2.hp.com/km-ext/kmcsdirect/emr_na-c03052147-1.pdf Let me see if I have one in the warehouse and I will give the 1600MHz a test. REO1 more replies
Everything was working fine. But for last 3 days this error is showing at almost every start. I tried Air Blower and Pin to clean the fan and the outside area. It didn't worked. Today at office TEMP was at 99C.
I opened the case and notice at start when i power on fan doesn't spin at all (only 30 degree spin than stop when i press power). After booting the OS. It spins at very low speed. After that it spin just okay. But not like before. I updated the BIOS to latest version and felt that it reduced the speed of fan. I am worried what should i do?
PS Error occurred before bios update. After update it reduced the fan speed even more.
HiCan anyone help me with regards to ressting my BIOS administrator password on my machine probook 6560b Product number is WX753AV THANKS IN ADVANCE
@Manzanza? Contact HP and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password. http://welcome.hp.com/country/w1/en/contact_us.html When talking to the HP rep ask them to escalate your service request. Or download these files. https://www.dropbox.com/sh/zu4kdgxm052l87d/AAAMi-kfX4AVH8oTCbsOM4X9a?dl=0 Insert clean USB flash drive. Then run USB Image tool. Choose the flash drive then click on RESTORE. After restore remove flash drive. Insert flash drive into locked laptop and boot. ?If HDD is installed remove before booting.? At C:\OUTPUT type CD.. ?Then hit enter? Type HPBR ?Then hit enter? First thing is to save your settings. Select #3 re-program. Press ?S? to save system information. Type HPBR and hit enter. Since your model is not listed select ?SHOTGUN.? After reboot repeat ?SHOTGUN? a second time. Let me know the result so I can update my list. Some instructions here. ?If you cannot boot from USB there are instructions to make a bootable HDD.? http://mazzifsoftware.blogspot.com/2014/01/hp-bios??-unlock-for-dos.html More help here.http://forums.mydigitallife.info/threads/49497-HP-Probook-Elitebook-BIOS-Password-Reset-Utility?s=ad... REO I must inform you that these services are not endorsed by HP, and that HP is not responsible for any dama... Read more1 more replies
Can you please fix the issue with an upcoming BIOSUPDATE? The HDD LED is then constantly lightning and the Notebook does not start. Mine is a Crucial C300 128GB Many ppl have the same problem linked here: http://h30434.www3.hp.com/t5/Hardware-Upgrades-Replacements/probook-6560b-does-not-recognize-my-SSD/...
Hi guys I bought Plextor M5S 256gb few days ago. With the latest bios f.40 it was working as SATA2 even when SATA3 in Bios was set. So I have started to looking for some solution and I found one In 6560b we have the same bios like for example 8560p and some 8560p owner tried to downgrade f.40 bios version to f.20 (can be found on 8560p page) and it solved his problem with SATA2 ! So I did the same and here is the result: http://i214.photobucket.com/albums/cc142/DziubekR1/Beznbsptytu1420ubmp_zpsc010cba5.jpg As we can see, the result is much, much better, but to be honest, still worst then I could seen in reviews. I see that in f.20 bios there is no option to change SATA 2 or SATA 3 like in f.40, it is changed automatic. In f.40 we can chosse, but with my HDD it doesn`t matter whether it was SATA2 or SATA3 set in bios, it was always working as SATA2. The question is why HP did something like that with the latest bios. If there was some problem with SATA3 that we don`t know about, why they gave us the choice between SATA2 and SATA3 in f.40 ? For now it is working without any problems, but maybe we don`t know everything BTW I was looking for some solution to make my 6560b silent and I found a great program - " TPFanControl by troubadix", version for 4530s works great with our 6560b. You can try it8 more replies
My name is lightyears_away from the Netherlands and I'm having trouble with my HP ProBook. It is running very slowly at startup and during general use. Sometimes I have to wait 10 - 20 seconds after clicking on an application before something happens. Also, when I open the start menu for the first time after start up, I see that the icons of all programs are not yet rendered. An other thing: when I shut down the system, I often get the message that some program is still running and it may be forced to shut down.
Today I have done an extensive malware/adware/virus sweep with several programs and with Ccleaner. Certain files were deleted but I haven't experienced any improvement. I am wondering whether there is some bug/error in my system configuration that is slowing it down.
Maybe one of you heroic experts here could be so kind to advice me on how to improve the performance of my system? I would be very thankful!
I have done a scan with MTB and here is my speccy url: http://speccy.piriform.com/results/sN0w6MP4A6qzCCHae6e13al
MTB log: (I have translated some dutch language to english in the log file)
Mini Toolbox by Farbar Version: 07-02-2016 01
Ran by Luuk (administrator) on 02-06-2016 at 15:30:37
Running from "C: \ Users \ Luuk \ Downloads"
Microsoft Windows 7 Professional Service Pack 1 (X64)
Model: HP ProBook 6560b Manufacturer: Hewlett-Packard
Boot Mode: Normal
*****... Read more
First thing I suggest: Run the chkdsk /r command on the C: partition.
Appears that you have a Dupplica service running...yet no app appears to be installed. My guess would be that this may account for the VSS errors, since Dupplica seems to assert its own VSS, while Windows has VSS as a native function. I would disable the currently running Duplicca VSS service.
I upgraded my Probook 6560b notebook to Windows 10 64-bit and I am having issues with Windows Explorer crashing every couple of seconds. When I attempt to go to the Control Panel to start uninstalling software that may be conflicting with the OS, as soon as I open the Control Panel, Windows Explorer crashes and closes everything that was open and I'm back to the Desktop. I started uninstalling anything that was HP related on the machine by using the portable version of Reveo uninstaller but I still can't find the culprit, including uninstalling the Validity fingerprint software. I would appreciate any assistance that anyone can offer me on this issue. Thanks
ITTech9 Hello;Allow me to welcome you to the HP forums!I read your post about problems since your Win10 Upgrade and wanted to help.Here are some troubleshooting steps you can try: How to Resolve Post-Win10 Upgrade Issues on HP Laptops ... - HP Support Forum - 5209825 In addition, you should consider doing something known as a Repair-Install. This is the least destructive of all the Windows recovery functions and rewrites the Windows system files, including the drivers, leaving your data, settings, and applications intact.To do this, you will need to use the link to download Win10 installation media and either burn a DVD or create a USB stick: http://windows.microsoft.com/en-us/windows-10/media-creation-tool-install?ocid=ms_wol_win10Note that when you go do download and build install media, the tool defaults to matching what is already installed on your PC (as in, Home for Home, 64-bit for 64-bit). While you CAN change these settings, do NOT. If you do, the resulting media will be different and will force you to enter a NEW product code!Once you have that media, follow the instructions in the link: http://www.tenforums.com/tutorials/16397-repair-install-windows-10-place-upgrade.htmlGood Luck========================================================================I am a volunteer and I do not work for, nor do I represent, HP.---------------------------------------------------------------If my posts helped you, please click the Thumbs-Up symbol on my p... Read more1 more replies
Hi, I have just installed Win 7 Ult x64 on my laptop. Then I have installed all the drivers needed from HP website and I have installed ESET NOD32 Antivirus. When using my computer I have registered two BSOD so far (it is 12 hours from installation).
It is not exactly BSOD which I can see.
I command my PC to shut down - it starts to shut down - there is a sign Shutting down... for maybe 20 minutes and the PC then restarts. When it logs into the Windows a dialog appears that the system recovered from serious error, bsod giving error number 1000009f.
Please, control my dump files. I suspect some of the drivers as HP drivers support is everytime very bad.
Thanks a lot!
Update the drivers to:
Realtek RTL8187 Wireless 802.11b/g 54Mbps USB 2.0 Network Adapter: Driver Reference Table - rtl8187.sys
Wi-Fi Broadcom 4313GN 802.11b/g/n 1x1: Downloads | Broadcom
fffff880`031b5a48 fffffa80`058bd600Unable to load image C:\Program Files\ESET\ESET NOD32 Antivirus\em018_64.dat, Win32 error 0n2
*** WARNING: Unable to verify timestamp for em018_64.dat
*** ERROR: Module load completed but symbols could not be loaded for em018_64.dat
Uninstall Nod32, at least as a test. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.
Let us know the results.
hello I had to reinstall on a new HDD windows 7 64 bits.after reboot I reinstalled he graphic adapter driver (Intel HD 3000) and got- freeze of the computer (means no reaction of anything done on keyboard)- completely corrupted display what i did : reboot in safe mode, uninstall driver, reboot, reinstall : no luckI've also tried with an extrenal monitor (installing driver with a second monitor connected) : and it worked.at that point I was thinking i'm saved, but no luck again.- reboot without the second monitor ends to the same- disconnecting monitor when running ends to the same display corruption. I've also tries some other setting in the intel driver (and other evsions) but no way to have it working only with the laptop monitor. I may say also that i've taken the chance to dualboot on a linux and there it works out of the box. Bios and other frivers are tha latest ones from HP web site. Any nice idea? it will be a pain to stay on a VGA driver... best JMMore replies
Hi, i forgot my administrator password for bios access for my HP Probook 6560b. Can you help me with this issue? Thanks in advance.
@Miguel12 Contact HP and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password. http://welcome.hp.com/country/w1/en/contact_us.html When talking to the HP rep ask them to escalate your service request. Or download these files. https://www.dropbox.com/sh/zu4kdgxm052l87d/AAAMi-kfX4AVH8oTCbsOM4X9a?dl=0 Insert clean USB flash drive. Then run USB Image tool. Choose the flash drive then click on RESTORE. After restore remove flash drive. Insert flash drive into locked laptop and boot. ?If HDD is installed remove before booting.? At C:\OUTPUT type CD.. ?Then hit enter? Type HPBR ?Then hit enter? First thing is to save your settings. Select #3 re-program. Press ?S? to save system information. Type HPBR and hit enter. Since your model is not listed select ?SHOTGUN.? After reboot repeat ?SHOTGUN? a second time. Some instructions here. ?If you cannot boot from USB there are instructions to make a bootable HDD.? http://mazzifsoftware.blogspot.com/2014/01/hp-bios??-unlock-for-dos.html More help here.http://forums.mydigitallife.info/threads/49497-HP-Probook-Elitebook-BIOS-Password-Reset-Utility?s=ad... REO I must inform you that these services are not endorsed by HP, and that HP is not responsible for any damage that may arise to your system by using these services... Read more1 more replies
Hi all, Repost here folowwing advise from HP support (original post here - http://h30434.www3.hp.com/t5/Hardware-Upgrades-Replacements/upgrade-wwan-un2430-card/m-p/4213726#M40... ) to the existing wlan card in probook 6570b added WWAN un2430 Sierra Wireless Gobi 3000 MC8355 card. All drivers in place (used from HP site 220.127.116.11 for un2430):- HP un2430 Mobile Broadband Module Modem- HP un2430 Mobile Broadband Module Diagnostics- HP un2430 Mobile Broadband Module NMEA- HP un2430 Mobile Broadband Module USB Deviceexcept one:- HP un2430 Mobile Broadband Module USB Device and hardware ids is "USB\Vid_03f0&Pid_371d&MI_06"(result almost same for 6560b) When tried to run HP connection Manager (18.104.22.168) i see permanent "device is initializing" message and nothing happend. System win 7pro 64bit Appreciate if someone can guide what else should be done\installed to get it into working state.
HP support! Any comments on the issue? Thank you.4 more replies
hey please help my younger relative has borrowed my laptop for a weekend and brought it back to me with no backup dates or system folders, any info would be much appreciated cheers
Can you explain more please, I don't know what you mean.
Words are cheap, don't be afraid to use them
Hello, Here is the problem that I've encountered with my laptop HP 6560b. My HDD has crashed and is beyond repair. I've went into the store and bought new HDD-SSD (Samsung 840 pro). I've replaced crashed HDD with new SSD. But to no joy. During WIN7 installation I've came to part where I need to select place where I want to have my new OS. Thing is it's can't be read. So I've dig around the internet and found out that BIOS is issue with these new SSDs. So I've decided to update my BIOS. BIOS is currently on versio 68SCE Ver. F.08 I've downloaded latest version of BIOS sp62738 from HP Support Center I've unpacked sp62738.exe and started HPQFlash. Through menu I've setup FLASH for update. Folder structure of FLASHHP_TOOLS\HEWLETT-PACKARDcontains following folder structure BIOS BiosUpdatewithin BIOS folder there are two more folders and some BIN and SIG files Current .BIN .SIG New .BIN .SIGand within BiosUpdate CryptRSA.efi CryptRSA32.efi HpBiosUpdate.efi HpBiosUpdate32.efi HpBiosUpdate.log HpBiosUpdate.s09 HpBiosUpdate32.s09 HpBiosUpdate.s12 HpBiosUpdate32.s12 HpBiosUpdate.sig HpBiosUpdate32.sig I've sticked FLASH into Laptop and rebooted. I've got the messa... Read more
When you executed the download BIOS softpaq, did you create a flash bootable key at that point? i assume you used another computer to do that? If you created a bootable usb key from the BIOS softpaq, you will see 3 files 68SCF.BINeRompaq.exegpl2.txt You can then insert the key no the laptop usb port and reboot to upgrade the BIOS. Is this what did not work?3 more replies
hi everyone i have a notebook 6560b and i try to update bios Version:F.08 (26 Aug 2011) to 2016 for my new hhd wd sata3 black but i have some isue 1 bios update fails ... i make a boot disk form vs Version:F.63 Rev.A (1 Jul 2016) i try this way but no luck Folder structure of FLASHHP_TOOLS\HEWLETT-PACKARDcontains following folder structure BIOS BiosUpdatewithin BIOS folder there are two more folders and some BIN and SIG files Current .BIN .SIG New .BIN .SIGand within BiosUpdate CryptRSA.efi CryptRSA32.efi HpBiosUpdate.efi HpBiosUpdate32.efi HpBiosUpdate.log HpBiosUpdate.s09 HpBiosUpdate32.s09 HpBiosUpdate.s12 HpBiosUpdate32.s12 HpBiosUpdate.sig HpBiosUpdate32.sig I've sticked FLASH into Laptop and rebooted. I've got the message 'BIOS update failed to update' (or something like that) and I had option just to reboot. LOG file on FLASH had this with in. HpBiosUpdate.txt (logfile from root)EFI HP BIOS Update 22.214.171.124 Started Failed init of SMBIOS data and HpBiosUpdate.txt (log file from BiosUpdate folder) HP BIOS Image Interface Protocol Version 1.0 BattInit: Protocol 2010. All Required Protocols Located ... Read moreMore replies
Dear Forum, I purchased two separate but identical Bluetooth board modules (BROADCOM BCM92070MD) with cables via ebay, but surprisingly, neither cable fits the Bluetooth "CON20" connector slot inside the HP 6560b. One module cable connector-end is white, and clearly too big, whereas the other module cable connector-end is smaller and black, but also too big to snap into the HP 6560b Bluetooth connector slot. Any ideas what the exact part number happens to be for the HP 6560b Bluetooth module cable, or, even better, where I could purchase the right cable?More replies
Hi!I have an HP 6560B, the problem with it is that it wont turn on? Nothing happens when i press the power button.The GPU also gets very hot (too hot to touch) when i connect the charger, even though the Laptop isnt turned on? Anyone got any ideas?More replies
Huy,I'm getting blue screens on a HP ProBook 6560b caused by igdkmd64.sys. Intel Graphics Kernel Mode Driver.The user also has some issues with a beamer. This is probably related to a bad communication between the driver and the beamer.Version installed = 126.96.36.19947I'm not really sure how to solve this issue, because we had the same problem in the past with Hp ProBook 6560b with another version of the driver. Maybe this has something to do with a Windows Update?Anyone also had a problem like this?Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7601.2.1.0.256.4 Locale ID: 2057 Additional information about the problem: BCCode: &nb... Read moreMore replies
Huy,I'm getting blue screens on a HP ProBook 6560b caused by igdkmd64.sys. Intel Graphics Kernel Mode Driver.The user also has some issues with a beamer. This is probably related to a bad communication between the driver and the beamer.Version installed = 188.8.131.5247I'm not really sure how to solve this issue, because we had the same problem in the past with Hp ProBook 6560b with another version of the driver. Maybe this has something to do with a Windows Update?Anyone also had a problem like this?
Hi, I recently bought a HP Probook 430 G2 and from the very first day the battery has said charging but it was not charging so I did a battery check with HP assistant and it said it was reporting a failure and needed replacing, and so I bought a replacement which arrived today and it has the same problem and hp assistant is giving the same result. Has anoyone had this porblem before or if anyone can offer any advice on how to fix this that would be much apprecaited.ThanksMore replies
Hi, I am trying to insert my micro sim card into the port on side and i managed to get it right, but it does not pick up or read the sim card. I have tried the sim card on different notebooks and it works, and have tried on the same model on other users notebook and it does not read so am i missing something? Please help!!!
@Natz7? Is the Card Reader checked in the BIOS??? REO1 more replies
I need driver for my notebook HP ProBook 450g for PCI Simple communication controller.2. Where I find Com1 setting in device manager?
Hi: There are 4 generations of Probook 450's...G0, G1, G2, G3...so I can't give you the exact driver link. For the PCI Simple communication controller, go to your notebook's support page, download and install the Intel Management Engine Interface driver. Unfortunately, I don't know the answer to your other question.1 more replies
Hello! I have a question.It is about upgrade my nootebook.I have 3rd Generation Intel Core i3-3120M can i upgrade it to Intel Core i7-3632QM ?
Leroyinc. It is listed in your manual but not sure if it will work with your system board it has a 50% chance it will work??? https://h20566.www2.hp.com/hpsc/doc/public/display?sp4ts.oid=5359405&docLocale=en_US&docId=emr_na-c0... The Core i5-3230M has an 85% chance. http://www.cpu-upgrade.com/CPUs/Intel/Core_i3_Mobile/i3-3120M_(PGA).html REO1 more replies
I have product key of only 20 letters, why is this soAnd how can I get original product key
@Humza100? You can try this very nice (free) tool to show the key and a great deal of additional information:Belarc Adviser The report outputs to your system and you can save it as an .html file. Open the saved file and search for "key" The line including the key should also include your system name / full Operating System. Example: Microsoft - Internet Explorer00123-40047-12345-AAOEM (Key: CNX7R-6KL3SA-D87CX-Y9J72-8CC7P)e Microsoft - Windows 8.1 Professional (x64)00123-40047-12345-AAOEM (Key: CNX7R-6KL3SA-D87CX-Y9J72-8CC7P)e When you see a Post that helps you,Inspires you, provides fresh insight,Or teaches you something new,Click the "Thumbs Up" on that Post. Click my Answer Accept as Solution to help others find Answers.1 more replies
Looking to install a second HDD for a laptop that doesn't really use their DVD bay.
Is this going to be a specific component for an HP laptop, or are they all pretty much standard now days?
Any recomendations on types / brands?
11 more replies
I have HP Probook 450 G3 (P5S63EA) and I see that it has an empty M.2 slot.I want to buy for my laptop M.2 SSD and chose several models.Here is Samsung EVO 850 M.2 (MZ-N5E250BW) 250 GB, interface Sata 3, format M.2, memory type TLC 3D V-NANDand Samsung MZHPV256HDGL-00000 (SM951) 240GB, interface PCIe x4, format M.2, memory type MLC. I read all available technical documentation for my laptop and see that only Sata 3 interface SSDs from HP are for my laptop. What about PCIe x4 in M.2 format? WIll it works on this laptop?Of course PCIe SSDs has very very faster read/write speed! I would prefer to PCIe ssd from Samsung.I read on this forum that other people used Samsung 850 Pro with MLC 3D V-NAND for this laptop as well. But nothing about PCIe x4.Of course Samsung EVO 850 M.2 (about i wrote upper) should works great because in using sata 3 interface in m.2 format. But what about PCIe x4? Thanks !
and small adtition.I found in this thread http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/HP-EliteBook-840-G3-with-SAMSUN... information about using samsung 950pro (which uses PCIe x4 interface) leads to a long boot time and information about non-compatible samsung's firmware with HP laptops.May be some HP professionals could give me advice in it?1 more replies
Good morning, I'm findig an 8 gb memory upgrade for Probook 450 G4 but i don't found the correct Hp part code, anyone can help me?thank al lot!
Pippopotamo Hello;Allow me to welcome you to the HP forums!Here is the link to the Service and Maintenance Guide for your PC: http://h20566.www2.hp.com/hpsc/doc/public/display?sp4ts.oid=10477253&docLocale=en_US&docId=emr_na-c0... The memory module info in on page 38. The part number for the 8GB memory module is 826398-850.Good Luck1 more replies
It was a great evening, watching a movie on my hp probook 450 G3 laptop. it warned of low battery-7% low, so i did plug it in and minutes later it just blacked. first ,i removed the battery, put it back and pluged it inot a power source but the light that indicates that it is charging didnt show till after some minutes but later after some minutes, it went off. the following day i did try putting it to direct power without the battery in and still it could not power on. Later on i did get a friends battery of the same everything, put it in mine and it powered on, did try his charger in my PC and it could charge...what could be the problem? For till now, i am still using the friends charger and battery while my charger and battery are working in his Pc!!! Help. Thanks.More replies
Hello, we have 20 of the new Probook 11 G2 min laptops (11.6"). An inserted HDMI cable is not always recognised by the system, or not at all. The sound output plays static (1 sec) before a sound with latest driver. This is Windows 10. We are hoping for a BIOS update to fix the HDMI problem? Thanks.More replies
Dual graphics in laptop HP ProBook 455 G1Hello! I have a problem. I have laptop HP probook 455 G1 with dual graphics. integrated( AMD Radeon HD 7640G)+ discrete (AMD Radeon HD 8750M). I want to install the latest drivers. but what do I do if the discrete supports them, and integration - no.? And how to properly install the driver? Thanks
Install the AMD driver that is available at the HP Support portal. (If there is not one available, leave the driver installation as it is, unless you mind that it stops working.) It contains the AMD and Intel driver. Do not install the Intel driver seperately. If you do install it seperately, the switchable grapgics function will no longer operate as expected.1 more replies
Hey Guys:I had a problem with my laptop HP Probook 450 G2 Iam using Windows 10 X64 and when i setup it's AMD Radeon R5 M255 it is setuped but without any change and only working is Intel Video Driver I tried to unsetup the Intel Driver but the new Wroking Driver is the Basic Video Driver please help me making the AMD Driver is the Main Driver Thank you for your care .More replies
Hello, Right now I use win7 64bit OS. And I have internet problems( speed problems, with my old laptop speed was much bigger) I use wireless internet. I want to know do I use the right wireless driver, because there are many choises in HP wireless drivers list.Can you help me ?More replies
Hi, I'm a field service tech with a frustrating problem. HP Probook 640 G1, initial customer complaint was that the system will charge battery when turned OFF and plugged in, but system will not charge battery or use wall power when turned ON. Battery and power cable were replaced; no change. Conclusion at that point was a problem existed between the power cord and power connector on the system board; thus the system board was replaced. Since then, the laptop will not power up at all, on battery or when plugged into the wall. Today I replaced the power button board, and got the same symptoms, but noticed that when I press the power button, the battery indicator LED blinks nine times and stops; nothing else happens. Any suggestions would be greatly appreciated.
?Thank you for using HP Support Forum. I have brought your issue to the appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post ( serial numbers and case details).
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?????? ????. ?? ???? ??? ????????? ???????? ? ????????, ????? ???????? ???????? ????????, ???????? ???.????? ??????? ? ???, HP proboor 6475b ? Windows 7*64, ? ???? ????????, ???????? ??? 1 ????? ????????, ???????????? ?????????:- ?? ???????? ????? USB 3.0; ??? ?????????? BIOS ???????? ?? ???????, ? ????? ???? ?????? ????????? ????????? HP ??? ?????????? ??????, ???????? ?????? ? ??????? ????????? ??????. ????????? ?????????? ???????, ????? ??? ??????? ??????????, ?? ????????? ????? ?? ????? ????? ? ?????????? ??? ????? ???? ? ???? ????????...??? ???????? ???????????, ??? ?? ?????. ????? ???-?? ??????? Good afternoon. Don't know how to write about the problem in order to observe the accuracy of the translation, try this.I bought a laptop with it, proboor HP 6475b Windows 7*64, during the inspection, the seller gave 1 month warranty, revealed the following:- do not work USB 3.0 ports; updating the BIOS the problem did not disappear, and moreover lost HP proprietary interface to control sound, screen brightness using the sys... Read more
@Wolde? Try these 2. "Reboot after installing." http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=5217803&swItemId=ob_125616_1&swEnvOid=405... http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=5217803&swItemId=ob_129672_1&swEnvOid=405... REO1 more replies
I bought this probook used, it turns on & runs okay on the AC charger/adapter, but will not turn on or run on just the battery alone. . The battery says it is charging ok and is now 100% charged , it still will not turn on without the adapter. Is this a laptop problem or could it be a bad battery?More replies
Hiii.... its Subhranshu.. dr frnds i hav HP PROBOOK 5310m [energy star] my notebook dosent start at all..... its jst 2 months old(bought on may 3rd 2016) it was performimg excellent till the last time i used it(7th jul 2016). Also i had shut it down properly and yestrday when i turned it on it showed a message:''NON-SYSTEM DISK OR SYSTEM DISK NOT INSTALLEDREPLACE AND STRIKE ANY KEY WHEN READY''And didnt start at all. Plz help me run my notebook
Sorry friendsThe actual message is: ''non-system disk or disk errorreplace and strike any key when ready''Please please please help1 more replies
Hi, I am using HP ProBook 440 G2 & Windows 7 Professional 64 bit OS. I need the below driver. ACPI\INT33A0*INT33A0
Hi: You need this driver for that device... This package provides the Intel Smart Connect Technology driver for supported notebook models running a supported operating system. The Intel Smart Connect Technology driver enables the system to resume from sleep mode and update supported web applications such as email. The system enters sleep after the update is completed. ftp://ftp.hp.com/pub/softpaq/sp69501-70000/sp69923.exe3 more replies
I have HP G2 450 Probook. I am recieving these annoying ads for the last few days. I cancel them out but after a few seconds they appear again images of ads are attachd. any siggestions??More replies
Hi, Got a Probook 470 G1 that doesn't want to power up. The small LED beside the power input socket is flashing constantly on and off (white). I've tried removing the battery and holding down the power key as recommended but to no avail. Also tried powering it up without the battery, but still only get the flashing white led. According to one forum, the flashing white led is a sign of a battery straight out of the factory that needs charged. The laptop was working fine until a couple of days ago. I inadvertently left it on all day with a powerbank connected to the usb. I'd thought it was my mobile phone that I'd plugged in. Is it possible that connecting the powerbank had damaged the battery? Any advice would be gratefully received.More replies
I would like to upgrade the Probook 440 G3 with a secondary storage a 2,5 500 GB SSD.In this notebook primary storage is a 256 GB SSD M.2.Is it possible the installation of both without removing the first 256 GB SSD M.2 (SSD M.2 Primary storage + SSD 2,5 Secondary storage)? If yes is it necessary to buy the Hard drive Hardware Kit (includes bracket and screws)? Thank you
See p. 35 of the Manual here: Service Manual There is a SATA hard drive bay and it looks like the SATA connectors on the drive plug directly into the motherboard. The M.2 slot is at right angles and above the hard drive bay so yes, you can have both a 2.5 inch SATA SSD and also the M.2 mSSD. You can just add in the 2.5 inch SATA SSD (or hard drive) and you really do need the hard drive mounting kit otherwise the hard drive will rattle around in the bay and that is not good for the laptop or the drive. Hard Drive Hardware Kit, includes: 826382-001 http://partsurfer.hp.com/Search.aspx?type=PROD&SearchText=T8Y22US When you install the SSD or HDD storage drive you will have to initialize and mount it (assign a drive letter) in disk management. Let us know if you need any help. If this is "the Answer" please click "Accept as Solution" to help others find it.1 more replies
Is it possible to upgrade to a I"ntel 535 2,5" SSD 480GB"
Hi @hulp_gezocht! Yes, you should be able to put a SSD in your notebook, but since there is only one HDD bay and all you need to do replace it with the SSD. Here's the link to the service manual if you want to read ahead on how to remove and replace the HDD, more specifically - page 52:http://www.hp.com/ctg/Manual/c03054480.pdf Hope this helps and best of luck!
Official WD Representative.Please, Kudo me and choose as Answer if this post helped you!
Hey guys, I recently bought ProBook 450 G3 with i3 Skylake processor and 256GB SSD. Dont get me wrong, it is well crafted machine, but one thing gets on my nerves. Due tu specs, I did expect almost complete silence. However, when I am broswing, or even doinn simple things in Office, the fan countinously goes very loudly on and off, for a short period of time (5 sec.) without any reason. The notebook´s temperature in that situation is around 40C, but I believe it is not the main factor, since not always when the laptop is over 40C fan kicks in. I mean, it is irregular and I am not able to pinpoint the cause, mainly because there may not be any. As the fan noise is very hearable, it makes working on this laptop in quiet enviroment kind of annoying. I have to add that all drivers and BIOS updated and no obstales are near the vent. I also tried various power plans etc. Basically all to minimize that behaviour but it still occurs. Any idea how to solve this is more than appreciated. Thanks in advance!
I'm having the same problem, in fact I had to exchange a few Probook 450 G3s for various reasons including the weird and overactive fan noise, and all had the same fan issue, makes you doubt the build quality. This is my first and last HP laptop, I won't be buying HP again, back to Dell or someone else.1 more replies
Hello, My first question is whether it is possible to install a second SATA HDD in my laptop. Secondly, it came with a 500 GB drive installed ; can I install a 1TB hdd in it and if so, where can I find step-by-step instructions on how to do it myself? Thank you.
Sorry Ajm looks like you can only install one. Support for the following hard drives:1-TB, 5400-rpm, 9.5-mm750-GB, 7200-rpm, 7.0-mm500-GB, 7200-rpm, 7.0-mm Your manual here. http://h20628.www2.hp.com/km-ext/kmcsdirect/emr_na-c04823617-1.pdf HP ProBook 650 G1 Notebook PC - Remove/Replace videos http://h20464.www2.hp.com/results.htm?SID=5405400&MEID=688E9CD3-E7B7-48B1-900F-FCBBC4ED16EC REO1 more replies
Hello, i have a HP ProBook 4520s and im using windows 7 professional i tried to insall windows 10 couple of times and when it downloads and starts install in middle of some reboots i get a black screen and its stuck i tried to update my graphic card it says its up to date any suggestions please? thank you.More replies
Hey, this Is my first time posting probably ever in any forum. Im not a genius when it comes to computers, but I more than get buy. I have a home studio that I have had for almost 4 years now. I bought my laptop new for this purpose also 4 years ago. I needed firewire and couldn't quite afford a macbook or imac plus I am familiar with windows OS. I could of went with a hub of some sort but my desktops were already full of stuff. Anyways I bought the HP Probook 6465b after the store owner swearing it would function just as good as a macbook. IT HAS BEEN A NIGHTMARE! I guess simply for the fact of not going with an intel chip. My Question, Is there an upgrade im unaware of or a part or two I can buy to fix these issues cheaper than a used macbook or laptop on windows garaunteed to functionas needed?More replies
Hey guys I have a HP Probook 6455b that is having some problems. Every time i turn the computer on the screen acts like it does not want to power on... Every now and then the screen will come on till it gets to the login page then it goes out again. My first thought that it is overheating but i am not sure because i dont have much experience with laptops i mainly work on towers.
Tech Support Guy System Info Utility version 184.108.40.206
OS Version: Microsoft Windows 7 Professional , 32 bit
Processor: AMD Athlon(tm) II P320 Dual-Core Processor, x64 Family 16 Model 6 Stepping 3
Processor Count: 2
RAM: 1782 Mb
Graphics Card: ATI Mobility Radeon HD 4250 Graphics , 336 Mb
Hard Drives: C: Total - 134918 MB, Free - 62082 MB; F: Total - 2040 MB, Free - 1524 MB;
Motherboard: Hewlett-Packard, 1455, KBC Version 75.11, Base Board Serial Number
Antivirus: avast! Antivirus, Updated and Enabled
Attempted to up-date to Windows 10. Couldn't do it. Microsoft (MS) Tech tried to do it and couldn't do it. It seems there are some security tools that must be removed as they are incompatable with Windows 10. MS tried to remove and couldn't do it. He said they were on the mother board and when he tried to remove them they just kept coming back so once again he couldn't do it. He said contact HP and they could do it. Unable to find anybody at HP that can do it. As you can see nobody can do it so I guess it just cannot be done. That is unless some fine person out there has discovered a way to do it. If thats the case please tell me ho wo do it.More replies
Hey all, Nice forum and really have found a lot of useful info here but still need help. My 650 G1 started showing Plugged in / Not Charging. I found the following link on HP but when I try to run the SP / BIOS update, it tells me that this update (SP67772) is stepping back from what I currently have on this laptop. Do I do this anyway or is there some other update that needs to be done and I keep my current version? http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c05058319 It was purchased earlier this year and is still under warranty but when I try to do an on-line chat, it tells me that the serial # is not valid but I know it is. Anyway, any help that you all could send my way would be appreciated. Thanks.FrankMore replies
Hello everyone, So i have a problem with my HP ProBook 4320s, it won't turn on. Here's whats happening when i try to turn it on. When i have the battery in without the recharger and i try to turn it on, the orange LED light for the recharger blinks 8 times and same when i have battery in with recharger plugged in. Note, the orange LED light should stay on when recharger is plugged in and it's recharging the laptop. Now, when i have the battery out and the recharge plugged. The orange LED light doesn't even turn on at all. Now here's what i have done. I did a hard reset, which i unplugged the recharger and removed the battery from the laptop. I then held down the power button for 60 seconds and after that i plugged in the recharger without the battery and attempted to turn on the laptop. Nothing happens and the oranged LED light doesn't turn on. I then left the recharger plugged in and this time inserted the battery. The laptop still won't turn on but the orange LED light blinks 8 times. Now i've tried this with 2 different recharger and same result above. I can confirm that the 2 recharger is working because the 2 recharger works with my other HP laptop, meaning it was able to recharge my other HP laptop. My other HP laptop also shares the same recharger as the HP ProBook 4320s by the way. What i've also done is, i've opened the HP ProBook laptop, took out the RAM and reinserted the RAM and tried the above and same result. I did this... Read moreMore replies
Good day All, Kindly help with the following drivers for Hp probook 450 G2, windows 8.1 pro 64 bit. Display AdapterPCI\VEN_8086&DEV_0A16&SUBSYS_2248103C&REV_0BPCI\VEN_8086&DEV_0A16&SUBSYS_2248103CPCI\VEN_8086&DEV_0A16&CC_030000PCI\VEN_8086&DEV_0A16&CC_0300Network Controller PCI\VEN_8086&DEV_08B3&SUBSYS_00708086&REV_83PCI\VEN_8086&DEV_08B3&SUBSYS_00708086PCI\VEN_8086&DEV_08B3&CC_028000PCI\VEN_8086&DEV_08B3&CC_0280PCI communication controllerPCI\VEN_8086&DEV_9C3A&SUBSYS_2248103C&REV_04PCI\VEN_8086&DEV_9C3A&SUBSYS_2248103CPCI\VEN_8086&DEV_9C3A&CC_078000PCI\VEN_8086&DEV_9C3A&CC_0780 Regards.
Hi: You need these drivers... This package provides the Intel video drivers, control panel and display audio driver for supported notebook models running a supported operating system. ftp://ftp.hp.com/pub/softpaq/sp73501-74000/sp73595.exe This package provides the drivers to support the Intel 7260/3160 Wireless LAN adapter in supported notebook models that are running a supported operating system. ftp://ftp.hp.com/pub/softpaq/sp70001-70500/sp70472.exe This package provides the Intel Management Engine Components Driver for supported notebook models running a supported operating system. ftp://ftp.hp.com/pub/softpaq/sp69501-70000/sp69938.exe1 more replies
Hello everyone!I want to reset my bios password , So .. How can i get my Personal smc.bin file for my HP Probook 450 G0?
Hi, You will need to call HP Business Support to request this ( ask for level 2 support ) - the file will then be emailed to you along with instructions on its use. If you live in the US, contact HP Here. If you live in the UK, contact HP Here. If you are in another part of the world, start Here. Regards, DP-K1 more replies
Hey All, I'm looking to buy a new HP Probook 450 G3 model number T3L12UT, and from what I understand in addition to having a HDD included, there should be an empty m.2 slot for a solid state drive. My plan is to keep the HDD and add an SSD, but I want to make sure that this specific model of the Probook has that empty m.2 slot. I guess the easiest question would be, do all models of the Probook 450 G3 come with that extra m.2 slot? Thanks for your time Phil
Here is the link to the Service Manual.There are four models available in the USA.One service manual covers all four models. Page 47 shows removal/replacement procedure for M.2 SSD. Page 2 shows compatible drives: M.2 2280 SSD (NGFF), SATA-3 Supports the following drives: ? 256 GB TLC ? 128 GB TLC Set as primary storage if selected. If you found my answer helpful please say thanks by clicking on the Thumb's Up icon.If my answer solved your problem please mark it as the Accepted Solution. Thanks!1 more replies
I have 2 HP Probook 4545. We have a domain and shared folders on the server. When I try and add the default save location I get the message "unsupported file location" also I get the message that it needs to be indexed. Funny thing is it only happens with the HP 4545's. I can log on to any other laptop and they are good. I have tried the normal things like linking another folder and also the command mklink with the same results. Any ideas?
I would like to get some additional information about this if you don't mind.
What program are you trying to change the default save location in? Is this for My Documents, is it for Microsoft Word, is it for Microsoft Excel?
What is the exact error message you get when you try to add the default save location?
Hi,When upgrading to Win 10 from Win 8, I've got the message to firstly remove the HP Client Security. When I tried to uninstall it, the message asked me to firstly remove the following programs:Device Access ManagerFile SanitizerTrust CirclesTheft RecoveryDrive Encryption However, I've got the following problems when trying to remove them.1. Drive Encryption - I've been asked to disable it first but don't know how to disable it.2. File Sanitizer, Trust Circles & Theft Recovery - Can't find those at the Program Uninstall at Control Panel. Can tell me how or show me the web page for the tutorial to do so? Thanks.More replies
Needing drivers for PCI Simple Communications Controller also have an Unknown Device in other devices in computer management.
Hi: For the PCI Simple Communications Controller you need to install the Intel Management Engine Interface driver found under the chipset driver section. For the unknown device you probably have to install the 3D driveguard driver found under the storage driver section.1 more replies
Hey there. This is my first time posting and I've been looking for drivers for this laptop however I have one problem that's annoying me a bit. My laptop is old, but I upgraded to windows 10 and I've been trying to update the graphics drivers with no success. The specs are: (collected from DxDiag) ---------------Display Devices---------------Card name: Intel(R) HD GraphicsManufacturer: Intel CorporationChip type: Intel(R) HD Graphics (Core i5)DAC type: InternalDevice Type: Full DeviceDevice Key: Enum\PCI\VEN_8086&DEV_0046&SUBSYS_146D103C&REV_02Display Memory: 1696 MBDedicated Memory: 64 MBShared Memory: 1632 MBCurrent Mode: 1366 x 768 (32 bit) (60Hz)Monitor Name: Generic PnP MonitorMonitor Model: unknownMonitor Id: LGD02ADNative Mode: 1366 x 768(p) (59.636Hz)Output Type: InternalDriver Name: igdumd64.dll,igd10umd64.dll,igdumdx32,igd10umd32Driver File Version: 8.15.0010.2900 (English)Driver Version: 220.127.116.1100DDI Version: 10Feature Levels: 10.0,9.1Driver Model: WDDM 1.1Graphics Preemption: DMACompute Preemption: DMAMiracast: Not Supported by Graphics driverHybrid Graphics GPU: Not ApplicablePower P-states: Not ApplicableDriver Attributes: Final RetailDriver Date/Size: 11/26/2012 12:00:00 AM, 8369024 bytes I saw on the drivers page they had a better version for year 2013, as I've multiple times applied it, it has not changed anything. What can I do? Thanks!More replies
I'd like to install an M.2 SSD as a boot drive in my Probook 640 but I can't find the slot. Does anyone have an schematics or pictures to share? The only open slot I can find is over the WLAN module (I believe it is used for the optional broadband module). The socket does not seem compatible with an M.2 drive. Thanks! G.
UPDATE: I just installed a MyDigital 42mm M.2 SSD in that slot. After activating the M.2 option in BIOS, the card is recognized instantly.10 more replies
I recently setup my windows.after that I found that my laptop is muted.And it says no audio output device is installed
hi Go to the link below and update the latest drivers avilable http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=7834518&swLangOid=8&swEnvOid=41581 more replies
i just recently bought a new hp probook, other wise it's been handeling fine except that when i've shut the lap top off, ( from the start up menu shut down option) it will just randomly (usually during the night) start up on it's own. i've checked up date programs but their updaters should update somtime during the day time...
There has to be some sort of program that has been configured to start up the laptop after having been turned off x amount of time or at a certain time, I would also have a close look at the BIOS as wake on LAN or a similar setting may cause this as well.1 more replies
I ordered a probook 450 with a 256 gig M2 ssd.Im wanting to know if i can add an addition hdd since the factory hdd is in the the M2 form factor?
https://m.newegg.com/Product/index?itemnumber=N82E16834266511This is the poduct in question.3 more replies
Needing drivers for PCI Simple Communications Controller also have an Unknown Device in other devices in computer management.
Hi: For the PCI Simple Communications Controller you need to install the Intel Management Engine Interface driver found under the chipset driver section. For the unknown device you probably have to install the 3D driveguard driver found under the storage driver section.1 more replies
hello,i bought a probook g3 440 and i have upgraded windows from 7 to 10.i'm enough disapponted with the fan noise,the fan often goes on and off,and also with simple operation like internet browsing and when idle toofor example controlling a usb pen drive with windows defender the fan is noisy and always runthe core temperature using "Core Temp" says over 60°C when about 40 in idlemy impression is that the fan becomes noisy when core exceed 50°Croom temperature is about 15°Cmy 8 year old notebook was not so noisy..it's a normal thing?i can do something?
After you pgraded to Windows 10, did you install all the new drivers for this OS? also, did you check for a new or updated BIOS ?2 more replies
Hi Everyone, Just bought HP ProBook 430 G2 (HDD version - 500GB 7200rpm). There is a M.2 socket (M key) under the cover. - I would like to know this socket support M.2 SSD (B+M key) or not ? - Otherwise, only "mSATA" in bios for selection. Is this selection for boot from M.2 ?Thanks
anybody help to answer Thanks !!8 more replies
Hello, How can I configure Elitebook 820/840 and Probook 640/650 BIOS that it allows me to do UEFI network boot? I need to deploy Windows 7 x64 together with TPM 2.0. I can do that successfully with USB boot media but not from the PXE. Best,KaidoMore replies
Hello everyone I have just bought a HP probook 450 G3 laptop. It is now running windows 10 64 bit single language. However, i cant seem to find the stereo mix on the recording setting. The sound card is conexant. is it not included? It would be weird if it is not included since my old HP compag 6520s which i purchased 8 years ago also got this functionality. please show me how to have that feature worked on my laptop Thanks in advance
Have the same problem with HP Probook i7 450 G31 more replies
Which model of M.2 ssd i can use to upgrade ProBook 450 G3 notebook?
@Den_m2014? Solid-state drive, M.2 256-GB, TLC827583-001 128-GB, TLC827053-001 Your manual here. http://h10032.www1.hp.com/ctg/Manual/c04825517 HP ProBook 450 G3 Notebook PC - Remove/Replace videos http://h20464.www2.hp.com/results.htm?SID=7834555&MEID=9A46722E-8743-4B24-A407-EC5BCB0254FA REO7 more replies
I am about to order a probook 470 G4 with 256GB SSD. I want to add the harddisk from my old laptop that recently died to add some diskspace in case I need it (I have the disk anyhow). Looking at the service manuals for the G3 and G4 versions of the Probook 470 I see 2 different numbers for the brackets:In the G3 manual I see 828147-001, in the G4 manual it says 906002-001. The part numbers for the hardisks are however the same for both revisions of the 470. That suggests that this is the same or similar part. I cannot find the number mentioned for the G4 online (except in Eastern Europe). the G3 version is however available here in the Netherlands. can somebody explain the difference? Will the 828147-001 fit in the G4?More replies
Have performed hard reset, other known good power adapters, removed battery, memory and hard drive, installed new power cable all to no avail. These units will not start.More replies
I am interested in buying one of these devices however I have some questions: Is there a WWAN module on the Australian version and if not, is there a SIM slot that can be used with 3rd party add-in card? Does the motherboard chipset support USB 3.1, contrary to the specifications listed on the website, i.e. is it the Union Point 200 chipset? Also, there is no information regarding Discrete Graphics, so is the NV-930MX(2GB) actually included? The internal drives are listed as 500GB however the online store says it is 1TB. I'd appreciate some clarification on this as I'd like to know what I am purchasing. Thank you References: http://www8.hp.com/au/en/products/laptops/product-detail.html?oid=10477368#!tab=specs http://h20386.www2.hp.com/AustraliaStore/Merch/Product.aspx?id=Z3Y53PA&opt=&sel=NTBMore replies
So yesterday I opened my Probook 4540s, and it was at 0% charge (The OS literaly displayed that), which was weird. I tried playing with it a little, I've connected it to a charger, and it did not detect it - and eventually the probook shut down.At this moment the laptop won't turn on, and my guess is it's either the power brick, or the motherboard. I tried replacing the power cable connected to the brick but it didn't quite help.When the power cord is connected to the laptop, the LED blinks each second, but its a weird blink, like not on\off, it's turning on, blinking, turning on, blinking etc, but the laptop isn't charged, it wont start with either the battery connected or without it. Tried hard resetting, didnt work either.Does that sound like more of a motherboard issue? If so, what could I do to fix it? Should it be expensive?
When I say it did not detect the charger I mean it was simply not charging1 more replies
Please help me with a problem :
I have conected my laptop with tv and home cinema by hdmi but is working only 2.1
If i go on control panel -sound - ati hdmi output -configure the only option is stereo.
How i can configure to go 5.1 ?
On many systems, two channel stereo is all that is available. It can be hardware limitations and with a laptop there isn't much you can do.
I can't find anything on HP or other sites to confirm just stereo, but if that is all you are getting I suspect that is it. This is sold as a "business" laptop so it may not have all the Media features a "non business" or "consumer" model may have.
About two weeks ago I bought an HP Probook 4710s. Everything was fine until about 2-3 days ago. I was playing a game on my computer when it randomly turned off. I tried powering it back on and it shut off within two seconds. It felt a little hot so I went to bed and it worked fine the next day. The next day I didn't play any games and I was just using it normally, (browser, yahoo and aol messanger) and it shut off again. It didn't feel as hot this time. Finally, this morning I was watching TV and put down laptop to get a drink and when I got back a minute later my computer had shut off. This time it was not very hot at all. I've been googling things but haven't really been able to find any answers. I don't know if it is a hardware issue, or lack of updates of some sort, or If i got a bug that makes my computer think it's overheating and shut down. It's pretty annoying since I JUST got this computer. Any information in the right direction is appreciated.
Thanks in advance.
By the way I am running Windows 7.0 Professional. I'm not sure why the thing to the left says OS:Vista1 more replies
Hello everyone! I have HP ProBook 440 G3 (X0N42EA) with Windows 8.1 x64 installed on M.2 SSD 256 GB TLC (SanDisk X400 if it is important), which is installed in my notebook from the factory. Win 8.1 was upgraded from Win 7, which was installed from the factory also.This model has both M.2 and SATA sockets. So in my case I have a free SATA socket. I want to upgrade notebook's storage volume adding a 2.5 512 GB SSD (SanDisk X400 also, if it is important also). I insert new SSD, start the PC and get an error message, that boot device not found and I have to install an operating system.OK. I set up in the BIOS (UEFI interface actually) UEFI boot order: 1st - USB; 2nd - M.2; 3rd - SATA. And for legacy boot order I have only two options, which are also set up respectively: 1st - USB; 2nd - M.2. New SATA SSD volume even doesn't display in legacy boot order options. I save changes and reboot PC and have same situation, same message.I try different ways: checking only UEFI boot order, only legacy boot order, checking both of it - no results. Even when I choose M.2 directly for boot via F9 button - no changes.When I unmount new SSD from notebook, PC starts normally, everything is OK.Both M.2 and SATA SSD are MBR partitions, if it is important. Does anybody know how to mount SSD into SATA socket and make PC boot system from M.2 SSD? Thanks in advance!More replies
Hello, the problem with the touchpad does not work, internal and external damage not driver download Synaptics Mouse Driver refused to be installed. 2) system temperature 90d how to fix, laptop cleaning performed 1 week ago
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Thank you for your understanding
i upgraded my system from windows 7 to windows 10 and am having issues with my audio, i troubleshooted and it responded that am missing base system driver and PCI communications driver please what do i do
Hi: Your notebook is not supported by HP for W8, W8.1 or W10. The missing devices have no bearing on why the audio is not working. You use the windows 7 drivers for the base system and pci simple comms controller devices. The base system device needs this driver. This package contains the Ricoh Media Card Reader Driver for the supported notebook models and operating systems. The Ricoh Media Card Reader driver enables the integrated media card slot. ftp://ftp.hp.com/pub/softpaq/sp46501-47000/sp46999.exe The PCI Simple Comms Controller needs this driver... This package provides the Intel Management Engine Components Driver and Interface. ftp://ftp.hp.com/pub/softpaq/sp59501-60000/sp59684.exe What is the problem with the audio? No sound at all? First see if the W7 driver works for the audio too...install and restart the PC. This package contains the IDT High-Definition (HD) Audio Driver for the supported notebook/laptop models and operating systems. ftp://ftp.hp.com/pub/softpaq/sp48001-48500/sp48147.exe If that doesn't fix the sound, I have one other thing you can try.1 more replies