Tech Problem Aggregator

Stream Notebook Will Not Charge

Q: Stream Notebook Will Not Charge

I attempted to contact HP is regard to the issue that I am experiencing, but cannot as my warranty expired on 6/22/16. I'm hoping someone e here can provide insight. When I turned my Stream on this afternoon, it wouldn't boot. Odd, since it was fully charged last night, so I went ahead and plugged it in. Upon doing so, I encountered a black screen stating my internal battery was nearly at capacity. What precisely does that mean? I am able to use the notebook as long as I keep it plugged in. Also, while plugged in I receive a message stating that it's connected to a power source and the battery is not charging. The moment I unplug it, it shuts down. I'm more than upset in regard to this new and unwanted development. The notebook is only 15 months old. Is there any way to salvage it or am I looking at buying a new one? I've always used HP desktops,laptops, and notebooks; now I will never purchase one again. Has anyone else experienced this issue?

A: Stream Notebook Will Not Charge

When you hover the mouse cursor to the battery icon? What does it say? Plug in not charging? If yes then follow the steps herehttp://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/windows-10-update-prevents-batt... Cheers!




"Education costs money; so does Ignorance"If my post has helped you, click the Kudos Thumbs up!If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

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Last night I was confronted by a family member about an HP Stream 11 that I had purchased for them not powering on. They explain that they had opened the lid, and pushed the power button as normal. However, nothing showed on the screen, so they assumed the notebook was dead and went to charge it. The notebook still displayed nothing on the screen. This was the point where they came to me looking for a solution and I notice the light on the power button symbol is flashing. I press a few keys, waiting to see any sign of life, but there was none that came. I ended up holding down the power button to hard shutdown the machine and it turned off. I then proceed to click the button, to no avail. I told them to keep charging the device and I would mess with it today, as I assumed that it was a battery issue. Today the notebook still is not booting at all. I've noticed that when plugged in, the charging light - a dot right next to the cord input - is not even lit. This light will not light up no matter what outlet I plug the charging adapter in. Because of this, I suspect the issue may be worse and might be a motherboard problem, but I have no sure answer or way of finding an answer. I proceed to search Google to find solutions to my problem, only one forum post I've found and it was to hold the power button for 8 seconds and see if it would boot afterwards. That solution did not work. I am hoping that by posting here on the HP forums, I will get some swift advice on how I c... Read more

A:HP Stream 11 Will Not Charge or Power On

Hi @RyanNeedsHelp  Thank you for your reply. As you have ruled out the adapter as the cause it could be the port on the notebook.Please contact HP support for assistance with this.  The link is in my previous post.  Have a great weekend!

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Answer Match 57.96%

So new laptop today, somehow I must have put on the wrong password so couldn't log on, can't find anyway to reset it. Tried to reboot went wrong....now I get system disabled 52131797.... I have an essay to complete asap, please don't tell me have wasted 150 on a new laptop for nothing??? What happened to the good old days of just rebooting a laptop. ?

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Answer Match 57.96%

I bought a HP Stream Notebook PC13 with Windows 10 already installed. I only use this computer to surf the web, but it does have an active trial version of Microsoft Office.  There are no additional programs, photos, videos, etc. downloaded to the computer beyond the original bundle.  The notebook has a 28GB hard drive and 3.58 GB are free.  I cannot run the Windows 10 update with so little free space on the hard drive.  I have a number of files that I think I can delete (Evernote and McAfee), but still not enough to download the Windows 10 update. What's the easiest way of identifying trash to delete?  Finally, any idea why HP built this notebook in a manner that updates are cumbersome/problematic?

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Answer Match 57.96%

Hello I was upgrading the OS from Windows 8 to Windows 10. As I let it upgrade I noticed that it said, "Restoring your previous version of Windows" then it would restart and do it all over again. I have an external hard drive in which I used for the upgrade. I have kept it plugged in. Please let me know how to break the circle of restarting and let it either install Windows 10 or 8. Thanks!Louie

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Answer Match 57.96%

I have just purchased a HP Stream Notebook PC 11 and want to find a User Guide I can print out











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A:HP Stream Notebook PC 11

Hi, Please try the following manuals:    http://h20566.www2.hp.com/portal/site/hpsc/public/psi/manualsResults?sp4ts.oid=7527384&ac.admitted=1426918610062.876444892.199480143 Regards.

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Answer Match 57.96%

Hi i was woundering what can i do if my hp stream pc 11 isnt holding a charge and the screen say battery alert when i turn it on i have no idea what to do please get in touch thank you for your time

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Answer Match 57.54%

Of notebook battery doesn't charge so have to plug in if I use it. Bought from Argos this year but they say not their problem. Surely under warranty for repair / replacement ? Lap top in otherwise perfect condition

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Answer Match 57.54%

Hello, I am in need of a bit of help. I have a old Gateway 7510GX notebook that wont charge, and will only run if plugged in to the wall. I am 99% sure that the charging circuit has gone bad, because the charge indicator icon stays at 66 percent for ever.

Do you think I should open up the laptop and check the board for burnt components, or what?
Also, External battery chargers for laptops go for big $$$. So would it be possible to remove the cells and hook them to a external charger. (I have a slow charger made for RC Li-Ion batteries that I think would be perfect).

Thanks,
Richard
 

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Answer Match 57.54%

My HP pavilion does not take charging after 80% and sometimes the charging light starts blinking. It shows plugged in , not charging.

A:My HP pavilion 15 notebook does not charge after 81%

Have you tried a battery diagnostic either in the UEFI diagnostics (F2 as you power on) or in the HP Support Assistant running from Windows? Stopping at 81% seems like it may be a dead power cell in the battery. Can we have the full model number of the laptop and an idea how old the battery is? Original?

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Answer Match 57.54%

Any help would be appreciated!! Thank you

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Answer Match 57.12%

I'm trying to screenshot some info on my screen and I don't know how.

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Answer Match 57.12%

I want to know what kind of micro sd card is better to use for an HP Stream  13 4G? And what kind of stuff can I put on the micro sd card? My memory is almost all full because of the updates, could I put some of the stuff in the sd card?

A:Micro SD for the stream notebook

Hi Lori,  I use SanDisc Memory card for both my Laptop and Camera..   Its really good..  Compact And excellent performance..  I would suggest u to by a 64GB or 128GB Memory card for storage..  But 128gb sd cards are more than 2 or 3 times expensive than the 64gb memory cards..  64gb would cost u around $30 but 128gb would be costing around $70 or more.. So, wat i would suggest is to buy an 1TB External Hard drive which would cost u around $50...   Western Digital and Seagate are good..  I prefer WD and i own one..So u can do like this - keep a budget of $80 and purchase a 1TB WD Ext HDD and a 64 GB micro SD card..  (Product pricing may vary)..   But remember this - Internal Hard disc or the External HDD, both a very delicate..  Should be handled with atmost care.. You Drop down your HDD once, thats it, its gone.. Dead..    But Memory cards are strong, can handle Drops, bumps and pressures..    And yes, i both HDD and mmc, u can store Media files (Pics, Movies and Songs), Software files (exe files only), games and other documents..   But u can not "install" Softwares or games into mmc ot ext HDD, there r chances that it wont work.. Also mmc are Compact but Ext HDD are not..  So upto u to decide..    Mark this Reply as "Accept as Solution" if it solves your problem.  Click "thumb up" just to say Thanks..Good Luck!! - Raj

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Answer Match 57.12%

My HP Stream Notebook PC 11  11-d010na won't power up, AC led is white and pulses brighter white three times and this repeats. Power switch lights up but nothing else happens. Battery was about 75% when shut down last evening. Purchased March 2015.

A:HP stream notebook won't power up

Have you tried the hard reset procedure in the following HP document?http://support.hp.com/us-en/product/HP-Stream-11-Notebook-PC/7372144/model/7639703/document/c0471847...

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Answer Match 57.12%

Im factory resetting my HP STREAM NOTEBOOK LAPTOP WITH WINDOWS 10(32bit). Are there going to be any downfalls that I should expect ( besides the obvious data loss) as a result of this reset or any precautions I should take during or afterwards?

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Answer Match 57.12%

Help, please! I have had my notebook since Christmas and hadn't had any issues until today. I watched Netflix last night and closed the top, as I usually do, before bed, and when I woke up it wouldn't turn on. I tried to leave it plugged in to the charger and trying a couple of hours later, but no luck. There hasn't been any damage, so I'm not sure what the problem is. Any help is much appreciated!!

A:HP Stream Notebook Won't Turn On

Hi! Some Times You Need To Do This Unplug The LaptopTake Out The BatteryPress The Power Button 15 Times And Then Hold It Down For 30SecondsPut The Battery Back In The PCPlug The PC Back InAnd Try To Turn It On     Good Luck!Regards: 1029rjmenvy17tPlease 'KUDO' If You Like for Thumbs Up and 'Accept As Solution' If This Fixed Your ProblemTo Help Other People Find This and Help Them Fix the Same or Similar Problems

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Answer Match 57.12%

Stopped working, fully charged but not switching on. White light on power button just keeps flashing. Tried hard reset but not helped. HELP ME!!! I have a document I'm working on and can't access it because of the fault.

A:Hp stream notebook 11 (energystar)

If holding the power button down for 10 seconds does not power it off, leave the power supply disconnected until the battery fully discharges.  Reconnect it and attempt to boot it, this has worked for some posters here for the Stream notebooks.

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Answer Match 57.12%

My laptop turns on and shows the logo for a few seconds then the screen goes blank. Ive carried out system fast tests with both extensive test and quick test and all categories passed. Please help. Thanks.

A:HP Stream Notebook not turning on.

Do any lights stay on when the screen goes blank or does everything go dark?  It sounds like the screen stays on when you are in the BIOS since you were able to run the diagnostics.  You might try restoring Windows back if that is what is not working using the F11 system recovery option.

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Answer Match 57.12%

I was trying to fix an HP Stream Notebook 13's (HP Stream Notebook - 13-c002tu) small  HD size problem. The HD was showing a total size of 29 GB. I don't know if it was originally sold with this size of an HD - I find it highly unlikely. I tried to reset it  using the HP reset via UEFI. I saw HP partitioning the drive so I assumed it would be fixed. After resetting, windows showed HD size was still the same. I took a look at the disk with Windows Disk Management, and there wasn't really any unpartitioned space. What should I do?











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A:HP Stream Notebook 13 - bad HD size?

Hi, HP Stream is made specifically for browsing purposes only. The agent that sold you the laptop should have educated you about HP Stream Notebooks  properly. As the name itself. It was made for surfing purposes only. So theres no need to FIX the computer. What you need is an upgrade. If you want to store more files or docs then get an sd card. It is listed in the overview of the computer specification Store it in the cloudGet 1 TB or 100 GB of OneDrive storage for 1 year, included with Office 365, to easily store, share and enjoy your photos, videos, and documents.2 http://www8.hp.com/ca/en/products/laptops/product-detail.html?oid=8929217#!tab=featuresCheers!

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Answer Match 57.12%

Hi I'm having a hard time getting my hp stream notebook Windows 10 to boot up, it comes on and go to the hp screen and goes out but it want boot up, how can I fix this problem.

A:My hp stream notebook want start up

Below shown link might come handy to troubleshoot this issuehttp://support.hp.com/us-en/document/c03518165 Or http://support.hp.com/us-en/document/c04718479 Hope this helps, for any further queries reply to the post and feel free to join us again  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,K N R K

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Answer Match 57.12%

Hey everyone , i just got this hp notebook 250 g4 and it s all brand new works with windows 8.1 32bits. ( 2days ago)So i was charging my laptop and everything was ok suddenly when i noticed that the charging led is not working nor the laptop itself ( the battery was charged b4 ) i tried everything i found on the hp support website but nothing works the laptop doesnt turn on or charge , im so anxious right nowPlease help me

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Answer Match 57.12%

My notebook is not charging. I don't know if it's the charger that's not working or could it be the charging port on the notebook itself. I have been charging it for the past few days and it's doing pretty well until I plugged it on a socket and didn't charge anymore. Tried checking the charger, it smelled a little burnt on the blue end with the pin and also on the charging port. When I plugged it, there was no popping sound whatsoever that could lead to me assuming it had a short circuit. Checked the socket, it was compatible with the charger. What am I to do?

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Answer Match 57.12%

I got this Toshiba Satellite 32PFL3312/10 - But now there is some problems

The battery indicator says that the the charger is plugged in, and IS charging. but it doesnt charge the battery.. no charge is taking place :-/ Its says there is "0" battery left. I have triede everything.. i toke the battery out, made sure there wasnt any dust etc.. i have tried holdning the power key down in 30 sec and a lot more. everytime i unplug the charger the system instantly swiched off.. I have tried to change the power plan from balanced to saver.

Then i tried to delete the Microsoft ACPI Compliant control method battery from the decive manager, and made it search for it again. This step made the battery start to charge for about 10-15 sec, and then it stopped again.

Now im kind of frustrated... So i thought that maybe it was an windows update problem, so i tried to update - but i got several updates "hanging" but now it wont update.. ! Comes with update errors. tried microsoft fix it, it didnt help.

Then i thought, okay... then i will try to restore to the factory condition, But nothing happens, i have tried all the guides from the Toshiba forums, pressing "0" - I did nothing... Then i tried pressing "F8" it didnt nothing... Then i tried the "F12" still nothing.

Im going nuts now... Hope someone in here can help me....

/Catie

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Answer Match 57.12%

I have purchased HP 15-AF114AU Notebook about 2 months ago. For the past one week, the battery doesn't charge beyond 90%. Once the bettery reaches 90%, the indicator shows "plugged in, not charging".Initially, it used to charge upto 95%, then it dropped to 94% and now 90% in a span of just one week. I have tried recalibrating the battery by draining it completely and charging it again, run tests using HP Support Assistant and the component test from BIOS, all show the battery to be OK. But still the battery doesn't charge beyond 90%, no matter what I do. Please help.

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Answer Match 57.12%

Notebook dose power on or charge up. I assume that the AC adapter is bad. Is their a way to check the AC adapter, to see if it giving power to the Notebook?

Thanks!!!!
 

A:ACE NOTEBOOK DOSE NOT POWER ON or CHARGE.

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Answer Match 56.7%

The notebook was trying to run an update, a problem occured and everything froze. It would not turn  off so had to let it run out of power so it could be turned back on. Afterwards a message came up to advise not enough space to perform the update with an icon to click to clear available space which I did. It did this then I think tne update failed. After that word will not open, I click on the icon to open  but nothing happens. The product is under warrenty still, I just have no clue what to do. Can anyone help?  Please!

A:Word will not open on HP Stream notebook 11

Hello, Thank you for posting in the HP Support forum. Welcome! Is it just MS Word that does not work ?Is the icon that you are trying to open a desktop shortcut or shortcut pinned to the Taskbar ? If you try to open Computer, then navigate to C:\Program FIles (x86) >> Microsoft Office >> Office xx >> then open WINWORD.exedoes it work/open ?

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Answer Match 56.7%

Won't boot flashing LED on caps lock key

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Answer Match 56.7%

I can't not factory reset my laptop. I tried the F11 solution and it dint work an error message came up "error code: 0xc000000f" I tried every solution even the hold power etc. I can not bypass the HP logo screen, PLEASE HELP! I need my laptop for school work.

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Answer Match 56.7%

I serve on the board of a local non-profit, and our Deputy Director has been 'sans computer' for a while.

Turns out that she had a Win7 laptop that was riddled with viruses/spyware/adware/malware.

I used Adware Cleaner, Avast Free Antivirus, ccleaner, Malwarebytes Anti-Malware, and iobituninstaller, and was able to get a lot of the junk off of there, but the final verdict was:

Still can't check for Windows Updates
Still can't update Microsoft Security Essentials (MSE)
Most update installs are still failing
I was going to do a Windows upgrade, but she pre-empted me by buying an 11? HP Stream Notebook (11-r014wm) running Windows 10.

She then asked me to do 'preventive maintenance' on it, so I installed:

AdAware
Adware Cleaner
Avast Free Antivirus
CrapCleaner
Malwarebytes Anti-Malware
That's been more or less the standard protocol for me since approx. Win2k or WinXP, but I guess I should have done my homework first...

When I went to Window > Settings > Update & Security, I noticed that my Windows Defender was turned off (everything grayscaled). When I scrolled all the way to the bottom of that section, I noticed there is a hyperlink to 'Open Windows Defender'. I clicked on that (intending to maybe turn it on manually), and then I got a pop-up that said:




Windows Defender
This app has been turned off and isn't monitoring your computer.
If you're using another app to check for malicious or unwanted ... Read more

A:Trouble With Windows 10 On An Hp Stream Notebook

I had the same problem when I moved over to Win 10. I ended up installing AVG anti virus which is ok but I did prefer MSE.
Look forward to the real solution.
s.
 

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Answer Match 56.7%

I bought an HP stream notebook for Christmas last year with Windows 10 , and I got a virus on it a few weeks ago and tried to reset it and I say it down for like 2 hrs and it was still frozen at 1% so I turned it off. When I turned it back on there would be a line at the top and then the HP welcome sign would show and then it would go black then turn off ( the power light was still on) and then continue to restart over and over. I tried pressing f11 to go and reset it but every time it says "there was an error resetting your pc" at about 44% and the diagnostic test found nothing. PLZ HELP

A:My HP Stream notebook won't boot Windows 10

Hi, the Windows 10 installation image is available for download from Microsoft if you want to wipe the disk clean and do a fresh install.  There are instructions here.

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Answer Match 56.7%

My OS is 32 or 64. I don't know how to find that. I have installed 13 apps on my new notebook and the storage is full. I can't download anything. I have read that you can add an sd card for additional storage. How do I do that? I've gotten rid of a few apps and do the disc clean-up daily, but nothing really helps. I am a novice user who searches the internet and I store photos of the grandkids. My apps are news and facebook/messenger. So far this thing doesn't do me much good. Any advice?

A:adding storage to my new stream notebook

On the left side is a card slot.   You put one of these in the card slot. An SD card you can buy at any office or camera store.    To insert a card: Hold the card label-side up, with connectors facing the slot, insert the card into the slot, and then push in on the card until it is firmly seated. To remove a card: Press in on the card it until it pops out Once the card is in the slot it will show up as a device and you need to give it a drive letter, generally D: After that, you can move all the files in your libraries (documents, pictures, etc) and your downloads folder to the SD card. This tells how generally: http://www.makeuseof.com/tag/how-to-increase-storage-space-on-windows-8-1-devices-with-sd-cards/ This says Windows 8 but the process is similar in Windows 10. This is also helpful: http://www.tenforums.com/tutorials/8822-library-save-location-set-windows-10-a.html And this: http://windows.microsoft.com/en-us/windows/redirect-folder-new-location#1TC=windows-7 When you install an application, many of them will give you the choice where to install during the process. By default they want to install in C:\program files. Put a program files folder on the SD card and then you can direct program installs to the SD card where you are given the option. You might even uninstall some of the ones you already have and reinstall them on SD card.  Post back if you need more help. If this is "th... Read more

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Answer Match 56.7%

Okay so I factory reseted my Laptop and so when I turned it on it woulfld show the HP screen, a blank screen, and then a black screen and it kept repeating that order and wont go passed. You cant remive the battery and im sure I tried everything. help.

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Answer Match 56.7%

my hp notebook wont connect to any wifi at all like it used to i tried trouble shooting but it says my device is working properly and that it must be the router i have the broadcom 802.11 network adapter my model number is: 11-rO14wm

A:hp stream notebook little or no wifi connectability

Wi-Fi networking is a convenient way to access the Internet. However, a lot of things can go wrong when using a wireless connection, and it can be frustrating when the connection is slow, intermittently drops, or cannot connect. The steps in this document provide tools that have been found helpful in solving problems such as the PC not connecting to the Internet, or no Internet or wireless connection being made. Let us guide you through the solution (in English).   Hope this helps, for any further queries reply to the post and feel free to join us again  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee

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Answer Match 56.7%

I have a HP Stream Notebook PC 13.  It is a little over 18 months old and I have barely used it.  Yet, it constantly freezes and is painfully slow.  Is there anything I can do to fix this?

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Answer Match 56.7%

Keeps saying my password is wrong, have gone onto the site and reset it from another pc yet still says its wrong chuckle 

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Answer Match 56.7%

I was doing a system restore then it said it couldn't restore properly so I cancelled it would keep going to the HP start up and then went black and now it won't start at all even if it's plugged the light that indicates it's charging comes on but that's it. I need help!

A:My HP notebook stream 11wont turn on

Hold the power button down for 10 seconds to see if it will power down.  If not, leave it unplugged from the charger until the battery completely discharges and then reconnect the charger and boot it.

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Answer Match 56.28%

Hi, Recently the main fan on my notebook failed. Thus, I found a new cooling assembly part on ebay, ordered it, and installed it. The installation process required the complete disassembly of the notebook. I followed a video guide for this. I am well aware that disassembly voids any kind of warranty, this machine was already well out of warranty. After re-assembling the notebook, it doesn't boot or show any signs of life. I have tried all combinations of powering on with and without battery, with and without AC adapter, and with and without the hard drive. The computer's charging light doesn't light up when the adapter is plugged in, but right after I insert the plug to the computer, I hear a very faint clicking once or twice where it plugs in. I am curious if possibly during the disassembly/reassembly process I broke a power component to the computer or possibly shorted out something on the motherboard. I didn't use an antistatic wristband during the process however in hindsight I definitely should have. I'm curious as to which part could possibly need replacing according to the symptoms described above. I double checked that all plugs were properly inserted as well. Hopefully someone can point me towards whether the problem is with the DC-in power component within the computer or perhaps the entire motherboard. If it's just the little DC component, could that be easily replaced? Thanks,Matt

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Answer Match 56.28%

Hi EightForum,

I really hope you can answer this simply request.

Nowadays is pretty common to have a new Ultrabook, laptop or notebook for general purposes. A very important feature is to have a healthy battery. We all know that Lithium-batts do a terrific job and are more resistant than never, but after many years of experience, I've learnt that having a software like "Eco charge, Battery care, Smart charge...etc " is a clever and vital feature already present in major brands BUT HP, believe or not. I've just received a new Ultrabook Spectra x360 with windows 8.1, and so far I cannot find any special battery function for this request, even worst nobody can answer in their forum either; I really can't understand this flaw in HP. So, I'd like to know is there any reliable battery software that can allow me to keep the battery charge to 80% and no more, even connected to AC power.

I've seen several that keep info about battery and how to optimize but none with the simple function that I need.

Any help will be highly appreciated.

A:How can I set maximum level of battery charge for notebook

I honestly don't think it is possible to change what is built into the hardware and ACPI that ships with the computer. Would take a program that can access and change the settings in ACPI and this most likely would have to come from the manufacturer.

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Answer Match 56.28%

After shutdown my laptop doesn't boot up but battery light is on while charging and my charging USB port is also working.

A:Hp notebook wont start, but charge light on

Hi @Yadavrishabh1,Welcome to the HP Support Forums! It is a great place to find the help you need, from other users, HP experts, and other support personnel. I understand you are having an issue with the computer not staring. I will be glad to help you. Please follow the steps from Computer Does Not Start (Windows 10). Please keep me informed of how things went. If you require further assistance, let me know and I will gladly do all I can to help you.Please let me know if this resolves the issue by marking this post as "Accept as Solution".To simply say thanks, click the Thumbs up below!  Thanks.

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Answer Match 56.28%

Hi I recently purchased a Tiny universal adaptor after having left my H.P charger in a different location which meant I was going to be without it for a week or so.The Tiny charger did not pass on any power to the laptop.. I have since got back the H.P charger which came with the laptop, and tried powering it up. Still nothing.  My laptop is one of the B&O line with a non-removable battery. Do I need to claim on the warranty and replace or is there an easy fix? ThanksWill

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Answer Match 56.28%

My company bought these notebooks for some of our products and we install Ubuntu 12.04LTS on them.  When we shut them down and try to charge them it doesn't work.   The light beside charging port is on (like it is charging), but cannot turn on computer after hours of "charging" because the batteries are drained.  It looks like it charges fine when the computers are turned on and charging, but not when we try to charge them without turning them on. We are wondering if this is some known issue and what would be correct procedure for charging these netbooks?

A:HP 210 G1 notebook with UBUNTU doesn't charge battery

Hey, Bit of a late answer, but I'll submit it in case anyone else has a similar issue. There is an issue with one of the BIOS version on the 210 G1, BIOS version F.03. If this is not updated to the most current version you'll find your batteries will drain quite quickly and will not charge properly. Also as your running Ubuntu, you may need to use the UEFI tool from HP to update the BIOS, here it's called the HP PC Hardware Diagnostics 3 in 1 USB Key: http://www8.hp.com/us/en/campaigns/hpsupportassistant/pc-diags.html?jumpid=va_r602_us/en/any/pps/pl_... Best of luck.

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Answer Match 56.28%

My original charger plug & separate DC connected is broken,how else can I charge my device,can I use a USB port to charge ?

A:Alternative ways to charge nc6320 notebook

philsam51 If you had a brand new notebook with USB-C port, that MIGHT be possible -- but with the older standard USB ports, no.

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Answer Match 56.28%

Hello to all, I'm new to this forum.
Start of with a topic what was published many times before, only not the same as in my situation. The crazy thing is, at every startup from Windows the battery icon runs the charge bar 5 times, and than it stops. At pointer it says: 0% available ( on main supply, battery is being charged) However, this does never change. Nomatter how long it charges.
BatteryBar does the same thing:
Procent 0,0 %
Capacity 0mWh of 43.568 mWh
Battery unknown (charging)
Charge 0 mW
Full time 1:17
Main supply connected
battery waist 18,2% of 53.280 mWh

Does anybody have the patience to shine a light on this drained topic. I feel, mines is different.
Would be highly apreciated.
Thanks in advance

A:Notebook battery don't charge while Win7 and BatteryBar say it does.

Hello 4thgo. Welcome to the Forum.

Please clarify:
The battery charges, but Windows & BB says it doesn't.
The battery does not charge, but Windows & BB says it does.

Is this the original battery and original power supply (charger)?

4 more replies
Answer Match 55.86%

I can't restart my notebook stream. It is charged (well the charging light is orange?). Any thoughts? We only purchased this in January

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Answer Match 55.86%

Hi. So last night I was downloading the Windows 10 update and I had to clear space for it. I am not sure if accidentally deleted major files or what, but now my computer will not load past the HP logo screen! It did shut down during the middle of the update and I haven't been able to fix it since. This is one with a sealed battery so it will not allow me to take the battery out. I have tried a manual restart and that does not help .The computer turns on and off. It gets to the hp stays there for a minute then turns off and restarts to the logo screen. I have ran the diagonostic test and eveyrthing came back passed. I can also get to the blue screen by pressing f10 and have the advanced options. When I try to reset it to factory it goes to 37% and then says there was a problem with this reset. I have also tried to do the comand prompt and when i click on it i am prompted to selecet a user ( and it has my account) I click my account name and it brings me to a black box saying "Adminstration" when I hit enter it just then says another line of "adminstration". I have also tried running the self repair and it says this can not be repaired. Do I have any options?!?! I am not sure what to do I have only had this computer about 2 weeks.

A:HP Stream notebook stuck on HP logo screen

Hi, You can still do a hard reset even with a sealed battey. Just unplug the AC adaptor then press and hold the power button for 15 secs then plug the charger back again. Cheers!




"Education costs money; so does Ignorance"If my post has helped you, click the Kudos Thumbs up!If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

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Answer Match 55.86%

HI,MY HP STREAM NOTEBOOK PC DOES NOT TURN OFF AFTER SHUTING DOWNTHIS HAPPEN AFTER I FORMAT THE SYSTEM. AND THE MOST WORRYSOME  IS THAT MY MOUSE (TOUCHPAD) IS NOT WORKING AT ALL,EVEN AFTER I DOWNLOAD AND INSTALL THE DRIVER FOR IT, IT IS NOT EVEN DETECTED IN DEVICE MANAGER.PLS CAN I GET THE RECOVERY DISC FOR THIS PRODUCT? (HP STREAM NOTEBOOK PC) PLS NOTE I HAVE TRY BOTH WIN 8 AND WIN 8.1

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Answer Match 55.86%

I'm experiencing same problem only that the network light keeps blinking

A:Re: HP STREAM notebook, fully charged but won't power on

Hey @Ikupeleye1,  I seen that you had posted on a previous thread and thought I would move your post to your own thread for more exposure. I wanted to make sure that I replied to you and offered my help! I understand that your Notebook is not coming on but you see that the Network light keeps blinking.  Could you please provide me with your Model Number (How Do I Find My Model Number or Product Number?) and Which Windows Operating Systems you are running. When we have come to a resolution, please share what worked for you with others by marking that post as an Accepted Solution. Note: please make sure that the AC adapter cable is not plugged into a power strip, surge protector, or secondary power source. It should be directly into a wall outlet. Please note remove any and all USB devices. Disconnect all non-essential devices, as these could cause some issues. Here is a document I found called Computer Does Not Start (Windows 10). Please follow each and every troubleshooting step in this document to help narrow down where the issue may be coming from.  Have you tried performing a hard reset?Can you boot into Safe Mode? Do you hear the fan running when you turn on the Notebook? If so, please take a look at the Computer Starts but Screen Remains Blank document. If the notebook screen remains black or blank, and there are no error messages on... Read more

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Answer Match 55.86%

So I have the HP Stream Notebook and it's been working all well and fine. However I was going to give the computer to a friend and wanted to perform a reboot so he can receive the laptop all "new" and clean. Also my microsoft email got hacked and I never was able to recover it so being able to log in to the laptop was kind of a no go. However when I tried to perform a reset and wipe all the files the computer said it was unable to. I can't even see the log in option anymore it just displays HP and a black screen. Only thing I could do is turn it on and press F11 to see the troubleshooting menu, but everytime I try to reset it still won't work, it goes up to 37% and then it says it was unsuccessful with rebooting the laptop. I can't return it since there's no warranty but is there any hope for my laptop? This friend really needed it...

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Answer Match 55.86%

Cant remember admin or power on password need help with system disabled cide 76503248. Need to fix for school

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Answer Match 55.86%

My laptop is asking for administrator password or power on password???? What is that I've never had this issue & when i try to enter my password & i got it incorrect 3x know it saysSYSTEM DISABLED 67653962 What do i do??

A:HP STREAM 11-D010WM BLUE NOTEBOOK IS ASKING FOR ADMINISTRATO...

Hi, Please enter:    78731364 Regards.

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Answer Match 55.86%

Purchased the HP STREAM notebook at Walmart, charged the battery and turned it on and everything was fine. Then I go to turn it on today and it won't power on. Nothing lights up or makes sound. The charger port lights up showing fully charged and that's it, no screen or key lights. Tried holding the power button down, tried pushing escape, tried plugging and unplugging. The charger is the one that came with it and charges fine the laptop itself just wont power on. Anything I can do at home so I don't have to take it to get it fixed? Low on money.

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Answer Match 55.86%

My notebook keeps reloading the hp blue circle loading screen,since I reset the pc and it failed.I read a post that had a similar situation and they said to put it in safe mode, then do a clean boot. So how do I do it on my pc?

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Answer Match 55.86%

The factory reset fails at 62% with the message that says nothing more than there was a problem resetting your PC. It is a Model 13-c11Mr I have tried different ways to reset with the same result each time. Any other suggestions?

A:Stream notebook PC 13 factory reset fails

Try to make a clean install of the operating system.

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Answer Match 55.86%

i have windows 10 downloaded but i can update it it says there not enough space on notebook so what can i do to sort this problem out any ideas

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Answer Match 55.86%

Couple days ago laptop was working fine, went out for the day and when I came back my laptop screen was black but the power light was flashing, tried to turn it off by holding power button down but wouldn't turn off and still kept flashing.. Pressing keys doesn't help pressing the mouse pad doesn't help! Just can't get it to turn on!

A:HP STREAM NOTEBOOK WON'T TURN ON BUT LIGHT FLASHES

Hello @Julievk1967?, Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums, I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More. I read your post about the notebook not starting, and wanted to assist you! To start, can you provide me with the Product Number and Operating System of the notebook?  You can use the links below to help you with that information:How Do I Find My Model Number or Product Number?Which Windows operating system am I running? In the meantime, please review the following documents, and let me know how it goes:HP Notebook PCs - Computer Does Not Start and Emits an LED or Beep CodeHP Notebook PCs - Computer Does Not Start (Windows 10)HP Notebook PCs - Computer Does Not Start (Windows 8) Please let me know if this information was helpful by clicking the thumbs up below.  If this post resolved your issue, then please click on Accept as Solution. Regards!

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Answer Match 55.86%

I turned off my notebook using the mouse and the screen menu. The computer apparently closed down as it should, the screen went black, but the light on the power switch continues to glow. When I try to turn on the computer again, the power switch has become unresponsive. Now I can't turn my computer on. (I don't actually know whether the computer is turned on or off because the screen is black). The notebook has a fixed battery, so I can't do a hard reset by removing it. What should I do?

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Answer Match 55.86%

Good afternoon. What maximum volume of the memory card of SD supports this laptop (HP Stream X360 11-p055ur (L1S04EA))?

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Answer Match 55.86%

Please Help!!How do I Factory Reset my Stream Notebook??I accidentally erased some information and can not get passed the Welcome Screen.So how can I reset my Notebook if I can not get pasted Welcome Screen??











Solved!
View Solution.

A:Stream Notebook - 13-c010nr factory reset

Hi there @PhoenixLee79? Welcome to the HP Support Forums! It is a great place to find the help you need, both from other users, HP experts and other support personnel. In answer to your question, please see the following pages on System recovery.Performing an HP System Recovery (Windows 8)Troubleshooting HP System Recovery Problems (Windows 8) If you have any further questions let me know.

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Answer Match 55.86%

i am trying to unlock my sons hp notebook stream after several attempts for power on password i get code 94043648,can anyone help me unlock his notebook 

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Answer Match 55.86%

My notebook is locked and I can't get past the welcome screen. How can I reset it so I can log back in?

A:How do you preform a hard reset on a hp stream notebook 13-...

Press F11 when powering up to enter the system recovery utility to restore it to the factory configuration although some here are reporting that that is not working with Windows 10 installations.

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Answer Match 55.86%

I have a hp stream 11 and my power comes on but screen is black how can I fix ot

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Answer Match 55.86%

I purchased this computer for my daughter and within a couple of weeks of having it she spilled paint on the keyboard and it no longer functions, everything else works just fine. I have been looking everywhere for replacement parts for any of these stream notebooks and have no had any luck. Where can I find replacement parts for these notebooks?

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Answer Match 55.86%

The notebook switches on power light is on but screen is black

A:hp stream notebook switches on but black screen

Hi @nicola68 ,Thank you for visiting the HP Support Forums and Welcome. I have read about your HP Stream Notebook and getting a blank or black screen on startup. Try performing a hard reset. When performing a hard reset please note remove any and all USB devices. Disconnect all non-essential devices.Here is a link to computer won't start for Windows 8.You can do a system restore. System restore will help if something automatically updated and did not go well on the Notebook.If that does not help at the end of the document it shows you to do a hardware test. I hope this helps. Thanks. 

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Answer Match 55.86%

My laptop keeps rebooting not booting on to windows thanks

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Answer Match 55.44%

My PC is slowing down. I noticed after trying to do video chats several times and the PC slows down and freezes after that. After running a diagnostics, I noticed one of the reasons is my RAM. I have 2 GB and only 1.89 is usable. I need to upgrade. I want to try something like 16 GB if it would let me.  Would I be able to upgrade that high? I read on the specs from another site and it said the maximum RAM for windows 8.1 (64 bit) is 1 or 2 TB.  If I could do it, how would I go about it?

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Answer Match 55.44%

I've recently had an issue starting my HP Notebook, instead of starting the power button just continuously blinks. I assumed it was the battery, however at leaving it plugged in for a couple hours (the charing light was lite) the problem continued.Any advice, that could help please, I'm not very tech savvy!Thank you.

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Answer Match 55.44%
A::-P stream notebook won't turn off or on - power light stayi...

 Hi @suggs66,Thank you for visiting the HP Forums!I have looked into your issue about your HP Stream Notebook and it having startup issues after an update was done. Try performing a hard reset. You could try a system restore. System restore will help if something automatically updated and did not go well on the Notebook. When performing a System restore please note remove any and all USB devices. Disconnect all non-essential devices as they can cause issues.  Please get back to me how this goes.  Please click the Accept as Solution, to the right of the Thumbs up icon, if your issues is resolved.  Thanks

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Answer Match 55.44%

Hi, I have the above notebook which was brought for me back in January 2015, after having to do a factory reset my laptop turned off half way through and now all you can do is turn it on and it has a black streen with the HP symbol coming up every couple of seconds and thats as far as you can go. i have tried to update the BIOS which its says is already up to date and have done a system checked which all came back fine. have also down loaded the recovery program on to a USB stick but the laptop doesn't do anything and i was wondering if anyone could help as i am ready to bin this laptop even though its hardly been used. Many thanks in advance!  

A:HP Notebook Stream 11-d007na not working after factory reset

Some options: Press the F11 key when powering up to attempt running the recovery utility.Order the recovery media from HP and boot from that. I am not sure what recovery program you downloaded, I do not believe the recovery media from HP is available for download?You could also try a fresh install of Windows 10, instructions are here.

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Answer Match 55.44%

I had very low local hardrive space (300mb) and disk clean wasn't working.So I did a full reset,it failed at 66%.I then turned on my  pc and it asked for the  power on password,which I entered,it went to the hp loading screen,but then again asked for the power on password(does this repeatedly).So I then tried entering the bios after the power on password and it asked for my admin password,mine didn't work? Please can u help me. I would really like it to be able to reset and use my laptop again.Could using hard reset do the trick,if so how do you do it on my laptop?

A:Hp notebook stream 14 ,stuck on power on password display

After entering incorrect password 3 times you should get a message System disabled and a Halt code. Post that Halt code here to get a passcode for Admin password.http://bios-pw.org/

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Answer Match 55.44%

Using a new HP stream 11 at school to connect to interactive whiteboard. I have purchased a new HDMI / VGA adaptor and it connects well. Using the function keys I get a display on both screens.....then the smartboard starts flashing. While still connected to the whiteboard I am unable to properly type anything while it is flashing on the screen..... Am a desperate teacher who really wants to get this working....whole reason I bought thge machine in the first place......much appreciated!!

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Answer Match 55.44%

Won't start; black screen; "on" button lit; "caps lock" light flashing once every 3-4 seconds. I can't find forced start instructions for my particular model: Stream 11-d010wm. Help! I just have to access my work!

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Answer Match 55.44%

Worked fine a couple of hours ago, recently screen turned black and power but is white. It will not allow me to reboot and the battery is not removable

A:HP Stream notebook has a black screen and white power. Won'...

Leave it unplugged from the power supply until the battery completely discharges. Plug it back in and boot it.

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Answer Match 55.44%

 I recently received  an  HP Stream Notebook - 11-r010nr Product number:N5X86UA#ABAThe packaging was clearly retail and unopened.I registered it on 7/14/2016.However, i am unable to find an activation card or code for the included one year of one drive and office 365. Is there a method for receiving a replacement code?  

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Answer Match 54.6%

Note book Model:HP Stream K3Y65UA 13-C077NR Notebook PC - Intel Celeron N2840 2.16 GHz Dual-Core Processor - 2 GB DDR3L SDRAM - 32 GB eMMC Hard Drive Capacity Problem:Click pad mouse is acting funnt/ wierd. Mouse on screen jumps across screen, changes zoom view of screen when i slide my finger across pad to move mouse,  doesn't click when I press clickpad untill 4th time. I only have had this computer for about a year and ahalf and It's been acting this way for 2 or 3 days now and I don't want it to get anyworse. I don't know if it's because my computer is getting a little hot within the first 10 minutes or something else. I didn't download any new programs recently it just started acting up. Also if you know how to clean a the hp pc notebook fans please let me know. Failed Solutions: I tried updating my synaptics but my computer says i already have the lastest version. Tried turning off mouse/ pointer precision and restarting my pc but that didn't work. I could really use some help it's my only computer i have and I can't afford a new one.

A:HP Stream K3Y65UA 13-C077NR Notebook PC - Intel Celeron N284...

Hi, you might pressing the Esc key while powering up to enter the BIOS setup menu to see if the trackpad functions correctly in there.  If not, it may be defective.  There might be a component test in the BIOS F2 diagnostic menu also.  If it works okay in the BIOS but not in Windows, you could try reinstalling both the Intel chipset driver pack and the touchpad driver.  Just download the files from HP and run them instead of trying to update the current driver that is there. 

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Answer Match 45.36%

I've run into a Huge problem with my laptop. I forgot the power on password to my notebook and have no other way to recover ir.6 After entering what I thought was my password, I get the, system disabled code 59968264:. Isn't there a code I could put in to get me back into my system. If there is any possibility someone has this code and could send it my wYh











Solved!
View Solution.

A:Power on password Hp Stream 11-d011wm Stream

Hi: Enter this unlock passcode... 46640860

4 more replies
Answer Match 44.1%

Hello, I've got a hp probook 4530s. A few days ago my laptop didn't charge my battery anymore. So I tested the laptop without a battery and only with my AC adapter and it worked just fine. So I did order a new battery but still it won't charge at all. I'm sure my AC adapter works fine because without a battery it works. So my question does any one have an idea what to do next?

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Answer Match 44.1%

Hello fellow techies,
I have a situation with my Compaq Evo N600c battery or something in that directions, so I need possible solutions. My laptop needs to be plugged in at all times, which makes it frustrating because its a portable laptop. If it becomes unplugged the laptop will turn off within 10 seconds flat. I fear that this will, if it hasnt already done so, mess up my electric circuits among other components. Can any of you suggest or recommend options I can use to diagnose the situation. I would like to find out what the problem is, whether I should buy a new battery or some component or prong that I need to replace? Thanks for the feed back!

Linda
 

A:Battery will not charge or hold charge?!?!

Yup, sounds like a battery problem.

First, make sure the battery has a charge. Most laptop batteries have a button on them somewhere you can push that will give you the power level. Alternativly, there should be a utility in windows or the BIOS that will allow you to check the power level.

If the battery has no charge and isn't charging, then replace it with a known good one and see if it will charge up when the laptop is plugged in.

If the good battery won't charge up, then there is a problem with your motherboard.

If the battery has charge but won't power the system, then there is a problem with your motherboard too.

If this is the case, then the best you can do is contact the laptop manufacturer and get them to replace the motherboard.
 

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Answer Match 44.1%

Hello, I've got a hp probook 4530s. A few days ago my laptop didn't charge my battery anymore. So I tested the laptop without a battery and only with my AC adapter and it worked just fine. So I did order a new battery but still it won't charge at all. I'm sure my AC adapter works fine because without a battery it works. So my question does any one have an idea what to do next?

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Answer Match 40.32%

hi,

Im from Australia and we can watch Big Brother Live on the internet. We need real player 10 which i have, but when the site asks for which stream I want to use, I can only select lo stream and the quality id really bad. When I click high stream an error saying that i cant go hi stream comes up. How can I get hi stream?
 

A:whats Hi stream and lo stream?

No expert, but I reckon hi stream refers to a fast broadband connection, so you will need something like 1-2mb connection

think thats right
thx...rob
 

1 more replies
Answer Match 37.38%

A problem has recently developed with my Envy notebook.   About 2 weeks ago my entire wireless network began slowing down when on it.   Noticeable on all devices.    When my provider came out, checked and tweaked some issues it appeared to be ok.   I went on with my daughers HP laptop and was drawing 20-24 mbps all over the house. When I reconnected mine to the system I was only pulling 6, 3, 5, up and down.   It doesn't start right away but after a few minutes.   So I put my duaghers right next ot mine and low and behold, when I ran her's it pulled 3 - 6 also.   So I turned my wi-fi off and hers' popped right back up.   I have also tried this with an old XP mini, my i-pads etc.   As soon as mine gets on the network the speed crashes.    This also happens with no one else home and no other devies conncted. I have downloaded the latest up to date Intel driver for this network adapter and it hasn't changed anything. Any ideas?

A:ENVY Notebook - m7-k111dx w/intel 7260 - notebook sucks dow...

Bill_Ving Hello;Allow me to welcome you to the HP forums!I read your post about wireless networking poor performance and wanted to help. My immediate guess is that you might have mixed-mode networking going on.  This happens when you have two different PCs networking in two different modes -- one using "G", the other using "N".  The wireless router (or access point) can optimize performance for either mode, but not for both.  So, the "G" mode drags down the performance of the "N" mode PC, but even worse, with the router set for mixed modes, it performs more slowly than with either PC connected by itself.Here are some other troubleshooting steps you can try: HP PCs - Troubleshooting Wireless Network and Internet (Windows 8) | HP® Customer SupportGood Luck========================================================================I am a volunteer and I do not work for, nor do I represent, HP.---------------------------------------------------------------Please click "Accept As Solution" on the post that solves your issue to help others find the solution.Please click the Thumbs-Up symbol on the left of the Reply button to say thanks fopr my help.========================================================================

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Answer Match 36.96%

What can I do if my battery won't hold a charge or simply won't charge?
 
Thanks
Bill

A:Battery won't Charge or Battery won't Hold a Charge

Best thing to do is to first understand some of our battery technology - check out this document: HP Notebook PCs - Understanding Lithium-Ion and Smart Battery Technologyhttp://support.hp.com/us-en/document/c00596784  Then to test your battery follow the instructions in this document: HP Notebook PCs - Testing and Calibrating the Battery (Windows 10)http://support.hp.com/us-en/document/c04700771

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Answer Match 36.96%

I made a Google notebook to keep the minutes of a meeting my business partners and I held last weekend. I made them all collaborators on the notebook so they could all make any changes or annotations they felt necessary. However, when they go to access this notebook they are prompted for a password.

There is nowhere (at least that I can find) to even choose to password protect the notebook let alone change the password. I'm pretty confused as to what password the notebook could be. The only thing I can think of is that it's asking for the password to my gmail account, which I don't really want to be handing out. Any ideas on this one gang?

Stink
 

A:Why do Google notebook collaborators need a password to access the notebook?

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Answer Match 36.96%

The hinge on my much-loved Notebook has become 'loose'. Can I find repair help locally? Baltimore,  MD area. What is the correct term(s) to use to describe the problem? 

A:TouchSmart Notebook TV notebook swivel hinge repair?

https://www.google.co.in/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=hp%20service%20center... You can tell them that the hinges are loose 




Regards;SmileyI am an HP employeePlease click the White Kudos star to say thanks for helping.Please mark Accept As Solution if my help has solved your problem.

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Answer Match 36.54%

My wife has a two-year-old Samsung notebook. Recently when she unplugged it the machine cut off, even though the battery said 79% charged (it wouldn't charge any further). I figured that the battery was bad so I bought another one from Amazon.

This one charges to 100% percent and does exactly the same thing. I'm perplexed but think there's something going on with the motherboard that won't let it use battery juice, even if Windows 8.1 says it's 100% charged.

I've tried the hold the power button down for 1 min with the battery out trick to no avail.

Any ideas? I'm stumped and think I might need to get her another notebook.

Thanks, Robert
 

A:Samsung Notebook Battery Won't Power Notebook

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Answer Match 36.54%

New here and so I hope that I am posting in the correct place.
My new notebook an M50-MX5 was in the warranty depot as we thought it had a dvd burning problem, however that was not the case; it was the media.

Anyway before it was sent into the toshiba warranty depot the level 2 tech phone support said to get the computer to be like it was when I unboxed it 2 days earlier, this was last month.
And so to my frustration all of my programs were removed, however before doing this the software techie at the office Ghosted it to my Western Digital Storage Unit and then sent it off to the Warranty Depot.

While it was in the shop I used my 3 yr old toshiba satellite 2410 which I am now typing on at this moment.
I was finally able to get the software tech from the office to reGhost my new toshiba M50 on this past Saturday and left it with him for a couple of hrs and then returned to pick it up as there was not much in the way of programs on it and so it wouldn't take long to Ghost the Images back.

Well, in my Western Digital Storage unit are Ghosts of this 3 year old satellite that I am presently using.
After the techie got my Restore Disk installed and tried to reGhost the image onto the New M50, it crashed.

He was using the wrong Ghost, he was using the one that was from this unit???
I was not happy, especially after he claimed that he now had it Ghosted with the proper Image and I tried it out and it was very sloooooow to Boot. He said it was my Norton 2006.
I... Read more

A:new notebook Ghosted with old notebook ghost and now problems??

Something you might want to try (it's a pita) is a repair of windows - this may fix some of the slowness issues you're seeing. The install program he's talking about is probably the U3 component of many larger USB pen drives. I think it's on most of Sandisk's newer large drives. A repair of windows might also take care of this. I seriously doubt that putting the wrong image on the machine and then putting another image on could do any damage to the machine itself - the folks here at my job do it all the time.
 

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Answer Match 36.54%

My own notebook (Asus EEE PC S101), running Windows XP service pack 3) was twice redirected to an unknown website when I wanted to visit the Guardian newspaper website. I was using IE version 8. Then the notebook froze. When this happened, I had to switch it off without using Cleanup, which I have used safely for a long time. When I had switched it on again, I used Firefox to go to the Techsupport Forum. I followed the instructions to download dds.scr and began running it. Then the notebook froze again. It still tells me "Two logs shall be created on your desktop" Now the cursor does not move any more either. I write this from another notebook, but I cannot create a logfile,m as everything is frozen on my own notebook. Help, please,

Bienh

A:Malware freezes Notebook (posting from other notebook)

Hi and Welcome!!

My name is Jeff. I would be more than happy to take a look at your malware results logs and help you with solving any malware problems you might have. Logs can take a while to research, so please be patient and know that I am working hard to get you a clean and functional system back in your hands. I'd be grateful if you would note the following:
The fixes are specific to your problem and should only be used for the issues on this machine.
It's often worth reading through these instructions and printing them for ease of reference.
If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
Please reply to this thread. Do not start a new topic.
If you happen to have a flash drive/thumb drive please have that ready in the event that we need to use it.
Please be sure to subscribe to the topic if you have not already done so.
IMPORTANT NOTE : Please do not delete, download or install anything unless instructed to do so.
DO NOT use any TOOLS such as Combofix or HijackThis fixes without supervision. Doing so could make your system inoperable and could require a full reinstall of your operating system and losing all your programs and data.

Having said that.... Let's get going!!
----------

Are you able to boot to Safe Mode at all? If you are, try to run DDS from there and when the logs are made please post them.

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Answer Match 36.54%

We've got a desktop hooked into a linksys B router, and a notebook that accesses the internet wirelessly thru that router. lately we havent been able to get a decent connection with the notebook, and if we've gotten any at all, it gets dropped soon. is the desktop getting the majority of the bandwidth, which is eliminating the notebook from getting enough? if so, is there anyway to limit the amount that the desktop is getting?
 

A:Two computers, desktop and notebook, notebook not getting int. connection

What changed from when it was working to now?
 

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Answer Match 32.76%

despite several attempts to take ownership of folders they refuse to be bullied.

Even if I create a new folder it comes up as read only and will not allow a backup copy of a Microsoft money file to be created there.

Can someone tell me which main folders should be read only as they all seem tto be.

Only my wife and I use the computer and both are listed as Administrators,

I had my HD split to three partitions and had to re-install, only formatted one partition so didnt have to copy all document files etc so the files were effectively created on another machine.

I followes all the Ownership instructions but just getting no where any other helpful suggestions appreciated
 

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Answer Match 32.76%

hello do you know like how much they charge? to isntalla DSL that was shipped to my house?

well is not me but a friend told me to post here and ask how much they could charge to install a dsl..
connect it to the computer and etc.. u know complete install
 

A:how much they charge?

Who is they? If it is the Telco it should be a part of the package if you specified you wanted installation done and only they can answer that question. Call their support line.
 

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Answer Match 32.76%

My HP ENVY Notebook has an inbuilt battery and now it is flat and it can't seem to detect the adaptor when plugged in. There's orange light but when I tried to switch it on, it just black out.May I know the solution?Thanks

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Answer Match 32.76%

let's try this in a different way.
 
Press the Windows key  and the X key.   A menu will open with the option Command Prompt (Admin), click on this.
 
This will open the Elevated Command Prompt running as an administrator.
 
Copy and paste the command below, then press Enter.
 
net user administrator /active:yes

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