Tech Problem Aggregator

Copy File Fails-During recovery

Q: Copy File Fails-During recovery

Replaced bad HDD 750gb with a HDD1TB, After installing new HDD, Inserted the 1st recovery disc, then asked for disc 2, inserted, then @ 74% a box came up Saying: Copy File Fails. From: D:\PRELOAD\BASE22.SWM TO: Z:\RM\Image\BASE22.SWM Press ok to retry, retried it, same message. I am at the end of my rope with this PC. HELP!!!

A: Copy File Fails-During recovery

The HP SUPPORT Page is useless. Says: Unavailable

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Answer Match 86.52%

I have an HP Pavilion G7-1139wm product #LW324UA has windows 7 a box with Reducer at the top with exclamation point in yellow triangle message is Copy File Fails From:E:\PRELOAD\BASE2.SWMTo: C\:RM\Image\BASE2.SWM Press OK to retry. Then there is a OK button have tried numerous times with the same results the box returns have changed hard drives and restarted the process with the same results Progress reach's 31% and goes no farther. I tried calling the support line and was told to start the process over again and call back. All the person was really interested in was reselling me a warranty. I had purchased these recovery CD's they should work, after realizing I didn't want to purchase another warranty, I feel I was blown off. This has resulted in I will never purchase another HP product as long as I live. Currently there are 4 laptop's all HP and numerous printers all HP. I am surprised because I have usually received good support. If you were me purchased these CD's you would expect some assistance with the problem. Any assistance would be GREATLY appreciated.MSims 18 

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A:Copy file Fails during recovery preparations 31%

If you have access to an external DVD drive give it a try.If that also fails, then contact HP with the receipt for the recovery disk in hand and inquire about: replacing the disk with a fresh one or an HP usb recovery media key if that is an option.

10 more replies
Answer Match 85.26%

I have been trying to solve this for a month now and am at the end of my tether.I am now on my third set of recovery discs from HP and all have the same problem. I insert disc 1 as instructed to on the support forum. It runs throughReformatting the windows partition of the hard drive - tickCopying files required to restore the hard drive - tickAnd immediately as that finishes, that window comes up :ReducerCopy file failsFrom:E:\PRELOAD\BASE.SWMTo:C:\RM\Image\BASE.SWMPress OK to retryALL three sets of discs have the same out come.What the heck is going on?I am so sick of this.Have read some other posts with similar problems but can't seem to work out the solution. I do not have an external hard drive I can use...only the laptop that I am trying to fix. (G6-1305sa)Any help? It also doesn't help when HP support is only open on the phones until 5.30 Monday to Friday. I am at work so can't call. So frustrating....Aaaarrrrrgggghhhhh

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A:Copy file fails hp sent recovery discs Windows 7

Hi Belj, Thank you for visiting the HP Support Forums and Welcome. I have read your thread on your HP Pavilion g6-1305sa Notebook and not able to restore Windows. If the HDD is faulty this might cause the restore not to go well. You might try to run a hardware test.  Please note remove any and all USB devices, and remove memory cards from the card reader slot. Disconnect all non-essential devices. Is this the original HDD? Have you replaced any other parts? Have you tried to do a clean install of Windows 7. Try running sfc /scannow would scan your system for errors at the command prompt. You can get to the command prompt by clicking F11 at startup. You could check this Microsoft document on system recovery options. Hope this is a help. Thanks.

10 more replies
Answer Match 85.26%

My hard drive in my ENVY dv7 died for the second time in two years (it was under warranty last time and I was able to send it in to be fixed). I bought the exact same hard drive (Samsung, 1TB), tested it in BIOS, passed everything. When I try to do the image recovery with the HP Recovery Disks I received last time my hard drive died, I get an error while at 58% on recovery disk two that says: Reducer Copy File Fails From: d:\preload\base24.SWMTo: c:\RM\Image\BASE24.SWM Press OK to retry. I press OK and it does the same thing over and over again. The folks who have asked about this same type of error seem to get nowhere in here, but what choice do I have?! The hard drive is the same size, same manufacturer, same model, so it should have the issue of reimaging the system on a smaller hard drive, right? I am just out of luck on this? So frustrated.

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A:copy file fails error on HP recovery disk 2 at 58%

englejas Hello;Allow me to welcome you to the HP forums!I read your post about problems doing recovery and wanted to help.Here is the link to the win8.1 media creation tool:  Create installation media for Windows 8.1 - Windows Help Understand, though, that you might run into a problem installing using the media created from this tool. You have an HP OEM version of Win8 installed on your PC and that means that the product key embedded in the UEFI firmware of your motherboard is OEM, not retail. While the media created from this tool SHOULD activate using that key, there is no guarantee that it will do that.  If it does not, you can use this tool to retrieve your product key and try entering it manually:  Download Windows OEM Product Key Tool - MajorGeeks IF that still does not work, then your only recourse would be to order a new set of recovery disks from HP. You can look online for Recovery Media starting with the linked paged: there, input your Product name or number. On your Software and Drivers Download page, select your Operating System and and Version. Click "Update".  If HP Recovery Media is available for your machine, down near the bottom of the page, you will see an entry for Order Recovery Media-CD/DVD/USB. Click the "+" symbol to expand that entty and click on Order Media for details.Or, if you prefer, you can do the same by contacting HP Customer Service:If you live in the US... Read more

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Answer Match 65.52%

Good Morning,

This SF Diagnostic tool is very useful, but failed to copy the .dmp file from the workstation with the issue. At first I thought that it could have been because I was running the tool remotely, so I proceeded to ask a person in the office to run it for me and we got the same outcome. SF Tool failed to copy the .dmp file. I found this strange so I went ahead and ran it on my own work laptop running windows 7 pro 64 and it completed as expected. Any ideas why this is failing? I have attached the .zip file to see where to go from here...

A:SF Diagnostic Tool fails to copy .dmp file

Make sure you are running the program from an Administrator account. You may also try right-clicking on it and selecting "Run as Administrator".

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Answer Match 60.48%

Equipment: HP Notebook G56-WM129 Operating system: Windows 7 64 bit Home Premium edition Issue: HDD Crashed, after 1 year and 1 month of use the hard drive up and quit working, the computer doesn't even recognize that it is installed.  Ran the test from BIOS and it confirmed that I have a dead drive.  Unplugged cleaned and repluged connection cable produced the same results. A dead Drive.  Now that we have determined that the drive is dead, inoperable, and unusable we'll move on to the part where my other issue lies. To replace the HDD I purchased a new 60Gb SSD. (More expensive than a HHD, but is supposed to be awesome on speed)  Went with the 60 Gig because it is costly and I didn't know at the time Windows 7 uses 25 Gb's of space (WOW). I never created any recovery disc, so I purchased a set from this website using my computers information.  I went ahead and decided to upgrade my ram at this time as well from 3 Gb/s to 8Gb/s.   All the stuff came in and I was excited to say the least.  New toys and all, just like Christmas.   I put the new SSD and RAM in, boot up the computer the BIOS recognized them both (Great).  I put in the 1st recover disk and proceeded to boot from it.  The program runs and wants me to reformat drive (enter no ends the program). So, I enter yes.  Reformatting goes quickly and moves on to the next phase of copying the files.  Then I ... Read more

A:Recovery Disk "Copy File Fail"

Usually replacing the hdd with one that is smaller than the original will cause Recovery to fail.A work-around that many use to replace with an SSD is to use Imaging software to make an Image of the hdd to restore to the SSD. The Imaging software must be one that has capabilty to shrink the image to a smaller hdd/partition. That is the one flaw in my favorite Imaging app,Macrium. I think Paragon Backup has the capabity to shrink, and possibly (not free) Acronis True Image. I have also used Disk Management in Windows 7 to shrink the C: partition before Imaging to allow it to be restored to a smaller hdd or partition. Any of these would require a working SATA hdd to install Win 7 on to do the Imaging. As for the alternate install of Windows 7, you can usually get it activated using your key and the phone activation method. Tips HERE

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Answer Match 60.48%

Facing issue while running System Recovery Disk 1....  File Copy Fails From E:\PRELOAD\BASE22.swmTo Z:\RM\IMAGE\BASE.22.swm process freezed at 22% and From E:\PRELOAD\BASE21.swmTo Z:\RM\IMAGE\BASE.21.swm Process freezed at 17% no external device attached .....Recovery Discs are also verified by HP support executive. What to do now ???

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Answer Match 60.48%

So the main pc has all of a sudden stopped booting up and we get the 'file missing or corrupt message'. This file is the 'system' file. I have tried starting the RC using a ISO burned to dvd but I got the blue screen of death before I could get to the R screen. I have also tried using an original XP disc but it is for pro and we have home edition.

I can get into the RC with the XP disc and can copy software and other files but I just get 'can not copy' when trying to copy the system file. Is this due to using pro instead of home or that I am not asked for an admin password? this never comes up.

If I can't do this have I no other option but to re-install windows?

A:can't copy system file in recovery console

Hi, to re-install Xp - you will need the original Home Cd, plus the 25 digit product key number.
To copy the system file - you may need the original full Xp Home Cd not a OEM version - [Original equipment manufacturer]

What system file is 'missing or corrupt?'

Let say it was the appHelp.dll file that needed to be copied from the Cd.
Boot on the XP Cd.
Press R to access the recovery console.
Select your installation of windows - [usually 1]
Enter the admin password [press enter if left blank]

Then from the command promt window - at the flashing >
expand d:\i386\appHelp.dll_ c:\windows\system32\appHelp.dll

Make sure that d: above is the letter corresponding to your Cd drive.
If not - change to the letter of your Cd drive.

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Answer Match 60.06%

Cannot copy file H:\\windows\sminst\drv\dta\app02641.dta! during PC recovery by partition

This error message is followed by another one:

What should I do? PC recovery with the Windows system recovery CDs does not work.

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Answer Match 60.06%

Cannot copy file H:\\windows\sminst\drv\dta\app02641.dta! during PC recovery by partition

This error message is followed by another one:

The SMART short self test for the hard drive failed (error code HD521-2W)
What should I do? PC recovery with the Windows system recovery CDs does not work.

A:Cannot copy file H:\\windows\sminst\drv\dta\app02641.dta! during PC recovery

How old is the pc?

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Answer Match 54.18%

I'm currently in the process of copying files back from the cloud in the exact same location where I had them before and now it says that the file name is too long and prompts to see whether I want to skip the file or not. The error message given does not
give the full file name or the path so it is impossible to see which files were copied successfully or not. This never happened with XP! Then afterwards I found that some of the files with long names did copy successfully whereas others didn't. I find this
to be a very user unfriendly process and I'm totally confused! These are critical files and I'm sure I haven't exceeded 260 characters or whatever. This is soOoO frustrating!!


A:file copy error message not sufficient + file name too long will not copy

Hi ,

There is a limit of filename length within Windows Explorer. In the Windows API (with some exceptions discussed in the following paragraphs), the maximum length for a path is MAX_PATH, which
is defined as 260 characters.
The shell and the file system have different requirements. It is possible to create a path with the Windows API that the shell user interface is not able to interpret properly.
This means that your long filename can only be handled at the command prompt level and you cannot drag and drop an illegal length filename within Windows Explorer.

Please simplify your folders and titles.

More information, please check the part of Maximum Path Length Limitation in the link below. Cai
TechNet Community Support

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Answer Match 53.34%

The 500 GB Samsung Hard Drive on my HP Pavilion a6500f PC running on Windows Vista Home Premium (64-bit) crashed. I bought and installed a new 500 GB Western Digital Caviar Blue model WD5000AAKS hard drive on the PC. I ordered recovery disks from HP using the computer's serial number and confirmed that the Build ID on the recovery CDs and the sticker on my computer match. However when I attempt to recover the system Windows loads the recovery files and then I get the error:

"This PC is not supported by the system recovery discs. You will not be able to recover this system with these discs."

I have tried 2 sets of recovery discs from hp and get the same error. I have attempted to use the Cyberlink Recovery Disk Utility from hp but it fails. This Utility only supports Windows 7 per the hp page.

I would appreciate any help on how to move forward. I am new to this site so if I broke any rules please feel free to correct me. Thanks.


A:System Recovery Fails with hp Supplied Recovery Disks

How much did you pay for your recovery discs and is it refundable? If you the recovery disc costs more then $100, you would be better off purchasing a copy of Windows 7 which is far more stable and a less of a memory hog.

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Answer Match 53.34%

Tag on bottom of laptop states Windows 7 Home Prem OALast system installed and running successfully prior to being "fixed" by others was Windows 8.1 Professional (x64) (build 9600) "You must restart"That is last message I get after what appears to be a good install using the recovery DVDs. I have tried installs using only the 3 recovery discs and with those plus the Application and Driver Recovery disc.   Preceding that are notices received to restart the computer but I have no way to do that since pointing device non-existant.  I have attempted to turn off computer and turn it back on but after 5th installation attempt when I try power button I get flashings lights on the power and WiFi keys which leaves me no way to trun off computer but to unplug power cable and remove battery. Is clean install from DVD of Windows 8 or 8.1 possible?  I have valid prod# for Windows 8.1

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A:DV5-2130us Recovery Fails Using HP System Recovery DVDs

Hi @John_Bandera,Thanks for becoming a member of the HP Support Forums. I understand you are having an issue with revocery Windows 8. I will be glad to help you. Yes, you can do a recovery to Windows 8. Here are some microsoft links to help.Create installation media for Windows 8.1Create a USB recovery drive Please keep me informed of how things went. If you require further assistance, let me know and I will gladly do all I can to help you.Please let me know if this resolves the issue by marking this post as "Accept as Solution".To simply say thanks, click the Thumbs up below!  Thanks.

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Answer Match 52.92%

Running Windows 8.1 and File History was working OK for my computer, actually on two different computers worked just fine. (I never could get File History to work with Windows 8). Then suddenly this feature just up an quit. Got a little "red" flag in the Action Center. Using the control panel an "setting" up File History my system says that file history is turned off. I never did turn it off, it seems it just up an turned itself off. But here is the thing, I select my external drive to use for file history and the system says the service can not be started because its disabled or no enabled devices are associated. It "sees" the drive but will not enabled this drive. I have used various windows programs, such as system "turn" on file history. But there seems not to be anything that will fix file history. Been reading here on the forum for help...but it seems all the help is non specific to file history not working. AN also very technical, for a non technical user, on how to fix file history. I have yet to see a simple fix to "make" Windows 8.1 to again run file history.
Why is this SO DIFFICULT to use? It almost takes a computer expert with knowledge on programing to fix weird things like this. I would just like to point and click to backup the computer...but windows is now becoming NON-USER friendly to manage these types of things. Very frustrating.

A:File History fails to work and fails to see external drive

Well it has been some time since I posted this issue. So I see NO responses STILL. AN I still have not been able to use File History EVER. It just does not work....period. Widows 8.1.1 install did not even come close of fixing "file History" working again. All I get is: file history and the system says the service can not be started because its disabled or no enabled devices are associated. There is NO user answer anywhere to fix this. I click enable file history. An the above answer pops up every time. File History is crap as far as I am concerned.

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Answer Match 52.5%

Guys, I cant complete succesfully my system recovery. Here is an event-by-event detail (I have a DV5 Pavilion): - I Complete Recovery (Recovery is complete message appears......."Once your system restarts and you finish the inital...")- I restart- CMD.exe window appears- Software Installation HP window appears- It restarts, black window with HP Logo, then Microsoft Corporation (windows starting)- "Please wait while Windows sets up your computer" (Black screen)- Please wait WHile Windows Continues setting up your computer (light blue screen)- Restarts again- black screen, mouse pointer, windows logo appears, start sound (Welcome Screen appears.....Vista Home Premium)- Windows setup window............."Windows is now setting up the following items:Pre-PININST (Check)Preinstall Software InstallerPre-PININST2Preinstall software Installer 2ndPost PININSTAC Power CheckingBurnBoot(All this with a HP on the back screen, with the grey completation bar)-Takes long time to complete the second task (Preinstall Software Installer).- Restarts (logging off, shutting down....)- Black screen, white pointer again- Windows "Welcome" screen againNow, when it is in the "Windows is now setting up the following items:- Pre-PININST2An Recovery Manager window appears saying that "The recovery attempt has failed. Please select one of the following buttons:Details or RetryWhen I hit details, it appears the following:- ChkErrBB.CMD: Detect some error during PININST-BBV.- ChKErrBB.CMD: Check C:... Read more

A:Recovery Manager Problem (Recovery fails)

I found away past it. Just close the window with the "X". Don't hit retry or it will just keep starting over. The box will appear a few more times during the process, but just keep hitting X and it should go through. Worked for me! I'm not sure if there are features or files missing because of the errors, but the system seems to work fine so far.

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Answer Match 51.66%

Hello everyone,

I'm a technician at TigerDirect, and for one of our services we create recovery media for newly purchased machines.

For Windows 8 machines (As I'm sure you know) we cannot create recovery disks, and have to create a recovery drive using a flash drive.

On multiple occasions I have attempted to create the recovery drive using a CENTON 16gb USB stick and have selected the option to copy the recovery partition. The process proceeds normally until it starts copying the recovery partition. It will complete ~75-90% of the copy, and then all drive activity will stop. The unit still works perfectly fine, but the flash drive is not indicating any read/write, and it stays on whatever percentage it stopped on continuously with no change.

I'm curious if anyone else has run into this before? The current machine I'm working on is an ASUS G55V running Windows 8 (not Pro). The other machines we've had the same issues with have been multiple different ASUS models, as well as a few Toshiba's and HPs.

Any help is appreciated, thank you.
-- fragment

A:Cannot copy recovery partition -- win8 recovery creation

Welcome to EightForums.

Try setting the HD Drive to never turn OFF.

30 more replies
Answer Match 50.82%

I'm trying to copy a VHD (22g, dynamic I think...)

I tried richcopy. It says copy started, but then stops....

I saw someone mention xcopy /j, to achieve the unbuffered I/O perf. you get with richcopy...

it's running, but no indication as to how long it takes (EDIT: just finished, > 10 mins),

what's the syntax for single files?

Can't you just paste the path into the source?

(starts, and stops... any logs?)

A:how do I copy a BIG single file (using richcopy?) big file copy

Use this command if the VHD is sitting on C:

robocopy "C:\Users\yourName\VHD Folder" "S:\Storage Folder" *.* /COPY:DAT /E

Change yourname and replace VHD Folder with the name of the folder where the VHD resides. S:\Storage Folder is where you want to store it.

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Answer Match 49.98%

I'm trying to make a copy of the C:\ folder by clicking and dragging. It's failing on an error saying pagefile.sys is in use. I don't need to copy pagefile.sys, but I don't know how to get copy to ignore it. Even if I turn off display of hidden files it still wants to copy it. Is there a simple way around this?



A:Copy folder fails on pagefile.sys

You can always try to download a fresh copy of the file incase the original is corrupted from here:

If it doesn't help, try something else.
If you can't access the file right now, try killing the process in the task manager, then safe mode but after that I'm out of ideas. Wait for another responce perhaps?

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Answer Match 49.56%

I'm having problems copying an existing user profile to a new user account in Vista Premium. Originally, I had only only an administrator's account. My intention was to create a 2nd account with the same profile settings as the administrator account, but with only user privileges. I tried the following :

. Created 2 new accounts (B) and (C), where (B) had administrative privileges and (C) was a user account. The original administrator account (A) was reset to user privilege.
. Logged on to both new accounts for initializing.
. logged on to (B) and copied profile settings (under System Properties, Advanced, User Profile Settings) from (A) to C:\ users\(C)
. The copy grinded for about 2 minutes than finished. The size parameters in the profile settings window for (A) and (C) didn't agree, so I'm guessing that the copy failed. When I attempted to log on to (C), I got the err message "The Group policy Client Failed..." , access denied. I tried this procedure with UAC on and then with it off. Any ideas on how I might simply copy one user profile to another without the problems ?

A:Solved: User profile copy fails

I suppose the easiest way would be offline with a bootable OS like UBCD4Win if you have access to one.

I'm not too sure about the account you are trying to copy. Is it THE Administrator account, or AN Administrator account. I don't think you will be able to copy "THE".

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Answer Match 49.56%

I got Windows 8.1. I'm having a very difficult time at times copying and pasting text from Word, Chrome, and other files. For example, there are times when I copy a sentence in Word and try to paste it in another Word doc. But its like Windows never saves the copied info. Is there a fix or patch to this?

A:Windows Fails to Copy & Paste Info - Help!

Try booting in Safe Mode and see if it is normal. If so then there may be a program that is messing up the clipboard. It may not be malware. It may just use the clipboard and have a bug. Process of elimination in that case.

If it doesn't work in Safe Mode then I would do a malware scan with MBAM free version.

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Answer Match 49.56%


I am trying to fix my friend's computer. (Normally I would just format C: and re-install Windows, but this time I'm also trying to save her pictures that's on the harddrive.)

The computer always crashes when Windows is loading. And sends me to 'Startup Repair'.
I have tried all the options and none works.
I tried "Windows Memory Diagnostics" and it reaches 100% and reboots - I never get to see any results, though. I assume it's working, and that the computer crashes after the reboot.

When trying System Restore I get an error message saying "failed to copy registry".
I have tried several different restore points. Same thing each time.

I googled for the error message and found this thread:
System Restore not restoring, help needed
I wanted to try it out, but I can't reach the command prompt.

I haven't got any CD with the Vista OS on.
I do have an old XP lying around, though.

Compaq Presario CQ60 - Not sure which model. It has an AMD Athlon CPU and ATI Radeon GPU, though.
Windows Vista Basic - probably x86

Thanks in advance.

A:System Restore fails to copy registry

If you don't have a disk, you can make a bootable Recovery Disk using along with burning software like: and, of course, a blank CD (perhaps made on a different computer).

Try to boot into safe mode (repeatedly click the F8 key while booting and go to safe mode with networking – or if safe mode also crashes, do so from the command prompt on the disk). Then let's check some of your system files:

Go to Start / All Programs / Accessories / Command prompt and right click on command prompt and click run as Administrator (you can skip this step if using the disk).

If using the disk, cd to C:\Windows\System32. Type sfc /scannow and enter and let it run. It will scan and try to fix some of your system files. Hopefully it will complete with no corruption it could not repair (if there is such corruption post back here or try to analyze it to find the problem file(s) using Try to attach the report (you may need to copy it to your desktop before it will permit you to attach it) here so we can see if they can be repaired with good copies from the installation disk (unless there are too many). Note the special command to create the results .txt file from the CBS.LOG. The log itself is too long to read and analyze, but the text file is manageable. You may need to copy the file to your desktop to be able to attach it your ne... Read more

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Answer Match 49.56%

I tried copying the desktop shortcuts that are on my XP Pro PC to my new Windows 7 PC. I found them on XP & made a copy on my external hard drive & powered off. Then I connected the external hard drive to the new Windows 7 system. I copied the external hard drive folder that has the desktop shortcuts on it into the apporpriate user (me) desktop folder of the C drive. The shortcuts can't seem to open for when I click on one to open it, there is no URL address shown on the Internet Explorer address area. Yet that information is there when I look at each shortcut's properties.

What am I doing wrong?:

A:Copy of XP desktop icons to Windows 7 fails

Are they "internet shortcuts" or "application shortcuts"?

If the latter, copying them to a different PC won't work because the actual application that the shortcut refers to is not installed on that PC.

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Answer Match 49.14%

I am trying to use DVD Shrink to decode videos so i can copy them with Nero 6 to DVD-R. I have ruined over 6 DVD-R disks because each copy fails about 10% of the way to completion. I copied to a DVD-RW & it worked fine, could even watch it on my pioneer DVR220. Why this problem with DVD-R? Any ideas?


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Answer Match 49.14%

It always fails to Clone/copy my current hard that has bad sectors, to a new hard disk. My present HDD is a 320GB and its health is really bad. I bought a new 500 hard disk and tried to clone and copy the whole HDD. I tried Paragon HDD Manager, O&O disk image and other two Software. All of them failed to clone or copy my old hard disk to new one.

What is the best solution. Paragon, copied data partially and gave an error at 80%. I tried few times and the same thing happened

A:Always fails to Clone/copy old hard disk with bad sector

Maybe try running

chkdsk {drive letter} /f
as in
chkdsk D: /f

on the older drive it will identify and lock out the errant sectors. The "/F" means "Fix" so run it first without that and see what it returns as "Bad Sectors" then try the clone.

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Answer Match 48.72%

High Guys and Girls,

I joined the forum for assistance with a botched recovery on a new HDD.B

From the beginning, I created a Repair Disc. Then, I Xcopied the Recovery Partition files to an external HDD. Years later, tragedy struck, and the HDD stopped working. After a few attempts at recovering, I concluded the HDD was dead. Now I have a fresh HDD. I can not receover with the Repair Disc anymore so I searched and found this article which seemed promising since I did a file copy of the RecPartition.

It wouldn't boot from the USB so I came here to request help when I found this by searching.
System Image Recovery - Restore Image on Computer in Windows 8
The caveat at the top of the page fixed why the USB wasn't booting due to the Legacy setting in BIOS. So I tried again and it appeared to be working so I let it run and postponed starting this thread.

After numerous Auto restarts and configuring "Restoration Incomplete",
I get this message in CTOERROR.flg
ChkErrBB.cmd : Detect some error during PININST_BBV
error code 0x000000c8. The memory could not be read.

When I check the BurnBootMergeBBV1 log file, this is what shows as failed:
Everything checks out until the section for
#Beginning of the EPSCT_bbv.CMD#
The last line shows "CDC Checking: Failed"
Result of Intel Smart Connect Technology Driver

Everything subsequent shows "Passed"

I ... Read more

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Answer Match 48.72%

I recently was forced to run the Media Center ver 2005, recovery disk, it was successfully. I can access the Recover folder but can't access the Doc/Settngs folder within the recovery folder ... all other folders are accessible ??? Am I just SOL or is there a way to access this folder ??

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Answer Match 47.88%

I have notebook pavilion has two Os initially one is Linux & other is win. I am using win7 . It I trying to recover by CD/DVD shipped with laptop. It shows error after loading windows file:/boot/BCD Status 0xc000000f info: an error occurred while reading the data I try so many time but problem not resolved. Please help

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Answer Match 47.88%

my laptop recently just started to fail with failure in the video card (l4d2 vertical bar crash and same iwth youtube)

and now i'm trying to recover by using HP Recovery discs, but it's not working!!!

It installs and then when it says "Customizing software" it just freezes and hard-resets itself.

then when i turn it back on, it says "Setup is preparing computer for first use" then the Welcome screen then an error message/sound -> "Windows could not complete the installation. TO install windows on this computer, restart the installation"

and then it shuts down and restarts itself. What is happening??

Is it possibly a hardware error? before the recovery i had video issues with computer constantly failing to load 3d games or even youtube at times.

if i tried with a downloaded Windows 7 installation would it work? Man i hoped it wouldnt end out like this

A:HP Recovery CD fails! (help!)

If your video card has failed what will a factory restore /recovery achieve?

Does your HP have a recovery partition with function key access at boot?

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Answer Match 47.88%

Vista64bit, SP2, german, lastest patches done.

From control panel , printer section I deleted an printer entry. Then hell started. (by the way: no new hardware, software was installed).

Error message like "Spooler subsystem down" (I translate from german, sorry for that).

Event log shows: App crash in SpoolSV.EXE, bad module ntdll.dll.

The error message comes consistently after starting Spooling Service in services. The service itself stays in active mode.

I did following WITHOUT success
- SFC / Scannow
- CHKDSK C: /r /f
- Boot in safe made (same error)
- FixIt Utilities from Microsoft

Then I thought: oh great idea: just un-register it and re-register it by using

great idea, but no success: regsrv32 /u ntdll.dll ends in message like

ntdll.dll was loaded, but the dllunregisterserver entry point was not found. Make sure that ntdll.dll is a valid .dll or .ocx file.

So question is: how to obtain a valid ntdll.dll and how to unregister the old one and to re-register the new one.

any help greatly appreciated. Sorry for my bad english

A:NTDLL.DLL problem. How to obtain valid copy? Unregistering by regsrv32 fails

I forgot to mention that I'm running Norton Antivirus 2011 with automatic updates.
System scan says no viruses found.

1 more replies
Answer Match 47.88%

I would be really grateful if anyone can help with the problem I am having consolidating my library.

My itunes library is too large (120MB) for my Win7 laptop, so I bought a Synology DS212J NAS. I have created a new 'iTunes' folder on the NAS and mounted it on my laptop. Then I followed the official instructions on how to move my library:

Attempt 1: some files get copied over, but then iTunes error box says files could not be copied, error -1303
Attempt 2: some files get copied over, but then iTunes error box says files could not be copied, error -1303
Attempt 3: some files get copied over, then BSOD crash on my laptop

All I could find is this website ( which says I need to give permissions to my 'program data' folder. I checked that last night it looks okay already. I can't give permissions to the new shared iTunes folder on the NAS. I haven't tried disabling the firewall and antivirus yet.

I don't know what to do next. Can anyone help? Thanks, Josh

A:iTunes consolidate library fails: copy error 1303. Help needed

OK try This,

When you Open iTunes hold down shift when opening it, show it your New area of Music and then re do..

3 more replies
Answer Match 47.88%

Had a 50gb Win 7 (x64) system image on a 66gb partition. It was a good image, because I had to use it to restore once. Decided to do a new one, so in setting up the new backup I deleted the old one first within the Win backup process. Then I ran the new one and it fails for lack of space to create the Volume Shadow Copy. The partition currently has 65gb free. Just to check, I tried on another partition with much more free space and got the same result. Where might the hang up be? Thanks,

A:System Image backup fails - not enough space for Volume Shadow Copy

Quote: Originally Posted by highstream

Had a 50gb Win 7 (x64) system image on a 66gb partition. It was a good image, because I had to use it to restore once. Decided to do a new one, so in setting up the new backup I deleted the old one first within the Win backup process. Then I ran the new one and it fails for lack of space to create the Volume Shadow Copy. The partition currently has 65gb free. Just to check, I tried on another partition with much more free space and got the same result. Where might the hang up be? Thanks,

Goto system properties and then system security. Configure it. Is it enabled? How many percent and disk space?

9 more replies
Answer Match 47.88%

Hi Techies ,

I have been looking to find a macro to help me sort out my excel file. I am new to macros so the one I am looking for has to look for a text , copy another column of that row(eg lets say E11) where text is found , find this text (E11 text) , copy another column of a row where E11 is found ( say F21 ) , find F21 and copy another coulmn of a row where F21 was found and print all these ( text , E11 , F21 etc. ) on a new sheet in a single row.

examples are all highlighted fields in the attached file.

Can someone help me with creating a macro!!! ?

A:Macro : Find > Copy > Find > Copy > Find > Copy > Print all found in File

13 more replies
Answer Match 47.46%

HP Pavilion a6400f
Windows Vista SP1

"Windows Setup could not configure Windows to run on this computers hardware".

PC had Windows Update problems and was never upgraded to SP2.
Windows Updates didn't work and the Stand-alone SP1 also didn't work.
Told the owner I'd have to do a complete System Recovery, Install/Repair wouldn't work.
Recovery discs were made but lost.
Recovery Partition still good.
Was able to backup all the data using Safe Mode.

The recovery completes and then the above message appears.

I can move it forward a little by doing the following:

At the first error hit SHIFT F10
Type -
Cd c:\windows\system32\oobe

After the first time, it moved me to the User Name Logon before it happened again.

Now I can get to the "Thank you"

When I click "Start", there's a long, like loading, delay, "....checking your computer's performance"

Then the same message appears "Windows Setup.......Hardware"
in a "Install Windows" message box.

I have a full Vista Ultimate DVD if I could use that.
BTW, owner's one of my kid's teachers so this is like a favor.

A:System Recovery Fails

You could follow this tutorial to create a DVD or flash drive with the right version/bitness of Vista then use it to install with.

Vista ISO - Download and Create Installation DVD or USB

5 more replies
Answer Match 47.46%

Hello All,
I have a Dell XPS M1530.
I backed up all the data on the harddrive. I reinstalled the hard drive and attempted to boot into the Recovery Partition to reinstall Vista. The System Repair starts, then exits with BCCode -0x00000050 Page_fault_in_Nonpaged_area
I've tried booting from a Recovery CD as well, which gets a little further, but still fails with the same error.
Have I corrupted the filesystem? I'd love to run the chkdsk equivalent but I can't seem to get to a command prompt.
Safe mode, starting windows normally, do not work.
Summary: Recovery disc and Recovery partition fail with BCCode 0x50
I'm stumped. Is there 3rd party software available to fix the filesystem? I am hoping the recovery partition is not toast.

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Answer Match 47.46%

Hi everyone, i have laptop HP Pavilion dv7-6050ec with Windows 7 Home Premium on it. Everytime I started the computer it cycled for 4-5 times through stages : Configuring windows updates, configuring updates fails -undo changes, restart. After that, windows started normally. I decided to use recovery manager F11 button  to restore computer to factory state. Everything went OK, 100% installed, but after reboot it showed that recovery was unsuccesful  with error: [205] UIA write failed 3 times With windows bricked in that state, I decided to format the C: partition with bricked windows on it, all recovery tools stayed safely untouched on D: partition. I used windows installation CD to set D partition active to run directly recovery manager, but the whole situation has repeated. I have no recovery CD or recovery USB, and its not shipped to my country. I need some support to recover my windows, or is my recovery partition dagmaged and the recovery option gone? Thanks for advice.

A:Recovery fails after reboot

Hey @Herak , Welcome to the HP Forums! I understand your system recovery appears to run fine but fails to load after restart. Typically the recovery drive will not work properly with a clean install of Windows. It breaks the connection between the two drives.  I've never attempted this personally but I have read that it is sometimes possible to use reagentc commands to link the Windows recovery to the preinstalled recovery drive if this happens but I do not have the knowledge to guide you through this personally. You should be able to find the information online easily but attempt this at your own risk. The best solution is to install with the recovery media, but if the recovery media is not available we don't really have that option. Is it possible to have a friend or family member in another location order the DVD's for you and send them to you? In the mean time a clean install of Windows should get you running until the recovery DVD's can be acquired. Hopefully this helps.

Please click the "Kudos, Thumbs Up" at the bottom of this post if you want to say "Thanks" for helping!Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.The Great Deku TreeI work on behalf of HP.

6 more replies
Answer Match 47.46%

Hey guys, my Aspire ES1-531-P6KL is running kinda slow lately so I wanted to reset it.I've got no problem accessing the recovery menu nor selecting a partition to reinstall windows on.After "getting your computer ready" or whatever the first step is called it goes over to "resetting your PC".After some time, probably around 30% of the resetting process, it suddenly ends saying, "there was an error resetting your PC, no changes were made" I've already tried it a few times, I tried to access the recovery in windows and while booting - same result, and unfortunately I don't have any recovery disks, since I'm travelling right now.. I don't know if it matters, but I split the HD into two partitions using the Windows tool (one for Windows, the other one for Documents etc.). Shouldn't affect anything in my opinion tho, since I didn't touch the recovery partition and I used to do the same with my old notebook back home.I hope anyone know whats going on and I able to help me.. Cheers!

A:Acer Recovery Fails

The reason for the failure is that you have changed the original partition, you need to set the partitions to the original state for the recovery to complete, save your important data to an external disk and change the partitions to original state before starting the recovery.HTH.

1 more replies
Answer Match 47.46%

After doing a Windows Update the other day, Win 7 won't start and all efforts at recovery have failed, including the numerous suggestions I've read on various websites, such as FixMbr and FixBoot etc.
When booted normally, it reaches a certain point after the start screeen and then gives me a black screen with mouse functionality and little else. The HDD activity LED indicates some sort of activity going on, but the flashing is random and not constant. I left it overnight last night to see if it would eventually resolve itself, but this morning it was still in the same situation. Booting in Safe mode goes through installing the drivers etc, and then produces the same effect as normal mode. Recovery tells me that it could not repair the problem, with a Locale ID of 1033.
I've run FRST64 and the FRST.txt file is attached.
Any advice, suggestions etc. greatly appreciated.

A:Startup Recovery Fails - Win 7

Hi there,my name is Marius and I will assist you with your malware related problems.Before we move on, please read the following points carefully. First, read my instructions completely. If there is anything that you do not understand kindly ask before proceeding. Perform everything in the correct order. Sometimes one step requires the previous one. If you have any problems while following my instructions, Stop there and tell me the exact nature of your problem. Do not run any other scans without instruction or add/remove software unless I tell you to do so. This would change the output of our tools and could be confusing for me. Post all logfiles as a reply rather than as an attachment unless I specifically ask you. If you can not post all logfiles in one reply, feel free to use more posts. If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed. Stay with me. I will give you some advice about prevention after the cleanup process. Absence of symptoms does not always mean the computer is clean. My first language is not english. So please do not use slang or idioms. It could be hard for me to read. Thanks for your understanding.   Fix with FRST (Recovery Environment)Open notepad (Start =>All Programs => Accessories => Notepad). Please copy the entire contents of the code box below.
(To do this highlight the contents of the box, right click on it and select copy. Right-click in the open notepad and... Read more

14 more replies
Answer Match 47.46%

Just joined today. I tried searching for this topic, but I had no luck finding it. I was doing a system recovery on my sony vaio notebook and at the 2% way mark I get an error message. This is what it says:
"Disk Access:Sense operation failed"

My computer restarts and it says that I have no operating system. I know that the system recovery erased the operating system, but whats up with the error message?

I have a:
Sony Vaio PCG-GRX550
Windows XP

Thanks for any help,

A:System Recovery Fails

Welcome to TSG Hmm sounds like your hard drive might be failing. Try going to the hard drive manufacturer's website and downloading a utility to test your hard drive. You should be able to download it onto a floppy and then boot your pc with it.

1 more replies
Answer Match 47.46%

My computer suddenly stopped fully recovering after being placed into the Stand By mode available in XP Home Version's Turn Off Computer dialog box, but not always. The computer will recover fully if I initiate recovery after only two minutes. If I wait for five or more minutes, the fan will come on but the Lock keys will not blink and there is no video. I believe the monitor (Samsung SyncMaster 730B LCD) is getting some signal since it displays alternately the words "analog" and "digital". My mother board is an ASUS P5WD2-Premium with Pentium D 930 Dual-Core CPU. I use an ATI All-in-Wonder X800 PCI Express video card. The BIOS, AMI Ver 0709, settings are: Suspend Mode [Auto]; Repost Video and ACPI 2.0 Support [No]; ACPI APIC Support [E]. Thank you for any advice you can give me.

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Answer Match 47.46%

Hi all,

Any idea how to write Batch File .bat to copy file from File Sharing & FTP Hosting to local directory.

Current the File Sharing & FTP Hosting is SMARTFILE.

I don't want to use WINSCP as the connector.


A:Batch File .bat to copy file from File Sharing & FTP Hosting

Hi Chacha,

Give this batch file a try. All text in red, you should adjust before running.

@echo off
echo.lcd C:\Some\local\directory /Some/server/path
echo.get Some_file_to_download.txt
) > "%TEMP%\_%~n0.ftp"
ftp -s:"%TEMP%\_%~n0.ftp" ""
del "%TEMP%\_%~n0.ftp"

1 more replies
Answer Match 47.04%

I've been given an xlsx file. The customer can only use xls files, so I converted the xlsx file to xls but the new xls file has problems. Missing boxes, formatting off a bit, shading gone.

If I simply open the converted xls file then save it, everything is fine. If I open the xls file and so much as enter the word 'hi in a field, then save, the compatibility checker says significant loss of functionality.

This company laptop has Excel 2010 on it. I think I'm trying to convert a 2007 version to a 97-2003 version, but using this 2010 version. What's going on? And how do I edit the new xls file without any Compatibility Checker problems?
Thank you so much for helping.

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Answer Match 47.04%

I have a Asus laptop with the operating system of Windows Vista, and shortly after the battery died for it, I plugged it back up and turned it back on only to come to a problem of it restarting it's self over and over again. With me being aware of the F9 key and the recovery partition, I pressed it but after pressing [ems enable] thing, it goes to loading files with a white bar showing that it's loading and then a bluish and greenish abstract screen pops up but there's no menu or nothing. The only thing on the screen is the mouse icon and that's it. No wizard, no next, nothing. When I tried doing other options, it repeats the F9 proces s over and ends up leaving me at the bluish and greenish abstract screen again. If someone could PLEASE tell me how to resolve this problem I would gladly appreciate it. Thank you.

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Answer Match 47.04%



I have an Acer Aspire M3461 on which I wanted to run dual boot with Linux. I tried to install Ubuntu 8.10 (more on that in another thread) and it unhid the recovery partition on the hard drive, which caused problems when booting.

Since I had the recovery DVD's I assumed (and you know what they say about assuming) that it would reload my machine if I had a problem. Proceeded to do a full install of Ubuntu 8.10 AMD-64 (its an Intel 64-bit machine but the AMD 64 version works wonderfully). Decided I needed to have Vista up and running due to connectivity problems with one of my printers and tried to recover the machine.

To make a long story short, I wiped all the partitions off the machine and went to relaod. Kept getting "Type Mismatch" error from a 32 bit program during the recovery. Called Acer and they said 1) they do not support dual boot machines, 2) if the partitions are changed, the recovery DVD does not work, then proceeded to explain that I would have to send the entire computer back to them to restore the hard disk.

...needless to say I was irrate...

Hard disk partitioning is one of the simplest of proceedures and the tech support folks refused to aide me in this.

After reloading Ubuntu I looked at the recovery disk and found some files that define the partitions on the computer. As I find out more and can develop a work around I'll ... Read more

A:Acer Aspire - recovery DVD fails

Hi, Welcome to TSG and thanks for the info.
I can't help with the issue you raise but I suggest you take your email addr out before it gets picked up by a spambot.
People will reply in this thread or by pm.


Spambot: Def from a spamguide

"What is a spambot?

A Spambot is a piece of software, a program that someone has written. Which language it was written in does not matter, but most are probably written in C for speed and portability reasons. A spambot should not be confused with regular robots, also known as spiders or web-crawlers.
A spambot starts out on a web page. It scans the page for two things: hyperlinks and email addresses. It stores the email addresses to use as targets for spam, and follows each hyperlink to a new page, starting the process all over. Spambots also usually do not follow the guidelines in the robots.txt file, like civilized robots are supposed to. Most spambots are a part of a larger program, allowing them to send out the spam to email addresses as it find them. Others merely store the email addresses for later use.
Spambots vary in their intelligence and sophistication, but even the smartest can be fairly easily fooled by the tricks on this site. The simplest spambot would simply find mailto links, and follow each hyperlink as it comes up, until it reaches a dead end. The smartest ones can recognize email addresses in many forms, recognize dead links, avoid certain types of email addresses (such as *.edu and *.gov) and track ... Read more

2 more replies
Answer Match 47.04%

I have an Inspiron 1545 (circa 2008) and have used their recovery software to create a rescue DVD and it fails to boot with the following:

Windows failed to start. A recent hardware or software change might be the cause. To fix the problem:
File: \windows\system32\boot\winload.exe
Status: 0xc0000001
Info: The selected entry could not be loaded because tyhe application is missing or corrupt

Nothing changed, since I immediately tried to test the DVD just after making it. I'm concerned about a hard disk failure making the system inaccessible. I should add that the winload.exe file does not exist on the DVD.

A:Rescue/Recovery DVD fails to boot

Work through the steps for Troubleshooting Windows 7 Failure to Start.

What do you mean by a "rescue disk?" Is this the Win7 System Repair Disk or the Dell Recovery disks that reinstall all the crapware that comes with the PC.

Dell is normally willing to provide for shipping cost a clean copy Win7 Reinstallation DVD with only self-activation added so I'd inquire with them about that and consider doing a Clean Reinstall Windows 7

9 more replies
Answer Match 47.04%

Hi there all,
I was wondering if someone could help or at least shed some light on this problem.
I try to start up "Dell Backup and Recovery" and it fails to start with the message "Dell Backup and Recovery encountered a problem and needs to close. We are Sorry for the inconvenience."
It used to work in the past, then all of a sudden it stopped. I wanted to do a backup as it is requesting me to do so and it now fails.
I am wondering if it is a problem with my partitions, I haven't changed them in any way, but it seems that I have an extra partition to a colleague with a similar but not the same dell computer.
Thank you very much all if anyone could help this would be excellent.
The EventVwr says:
Log Name: ApplicationSource: Application ErrorDate: 16/03/2016 14:58:55Event ID: 1000Task Category: (100)Level: ErrorKeywords: ClassicUser: N/AComputer: <blah blah>Description:Faulting application name: Dbr.exe, version:, time stamp: 0x5664aadfFaulting module name: unknown, version:, time stamp: 0x00000000Exception code: 0xc0000005Fault offset: 0x0eaabd22Faulting process id: 0x40b8Faulting application start time: 0x01d17f8bad9564d9Faulting application path: C:\Program Files (x86)\Dell Backup and Recovery\Dbr.exeFaulting module path: unknownReport Id: 828a7aa3-cf59-4b77-88b4-90980f350b6eFaulting package full name: Faulting package-relative application ID: Event Xml:<Event xmlns=""><System&... Read more

A:Backup and Recovery fails to start

Dell BU program seemed to be corrupted. Uninstall it and download and reinstall it. Get the correct/same version and reinstall. It should be the same version as when the computer was new. You can use the built in windows version of Backup instead.

3 more replies
Answer Match 47.04%

Hi all.
I have a Pavillion dv7-3152ca (Win 7) that suffered a severe crash.
When I boot, I get the message, BOOTMGR missing.
I have done diagnostics on the HD and it passed all tests.
I have the HP system recovery DVD, but when I run it, it successfully formats the HD, it stops on the file copy, zero files copied giving me the message:
Copy file fails
To C:\RM
These are new DVD's just received from HP.
Is this an I/O issue, should I look at flashing the bios?
people on the HP forum say no, but.....
I do not want to flash it if not necessary, ans there is always a risk
Any ideas?

A:[SOLVED] Factory Recovery from DVD fails

You do not need to flash your Bios, but your CD/DVD drive is not reading your discs.
On another computer create an ISO image of the HP disc using IMGBurn in my signature. Create a bootable install Flash Drive using Rufus from the ISO image, then boot off of the USB flash drive to install Windows 7

8 more replies
Answer Match 46.62%

Everytime I try to start my PC it sends me to the same message. "Windows failed to start. A recent software or hardware change blah, blah, blah" we've all seen it at least once. I'm given the usual options (start up repair or normal), but half of the time it freezes whenever I touch the keyboard. If I let it go to repair, it loads as usual, but can't find the problem. Then, "send or dont send" and it shuts down.
Sometimes it doesnt boot at all. Sometimes it wont restart (at least, Im not seeing any activity on my monitor). Sometimes it decides to freeze or restart at random.
I've gone into BIOS and did what I could (set it to default settings and simple stuff like that). No change at all.
I did a few hardware troubleshooting things as well. Checked the cores by pulling them one at a time; checked the wire connections; pulled the CPU and inspected that; checked for signs of physical damage on the motherboard... I did everything I could possibly think of that was within my limited grasp of pc tech.
I've been told everything about what might be wrong ranging from the OS to the motherboard to the CPU. None of these advice givers have experienced the same problem.
So, I was hoping someone out there would have a better understanding in order to, at the very least, be pointed in the right direction. I hope someone can help me out. Thank you.

A:Windows Error Recovery (fails to start)

8 more replies
Answer Match 46.62%

I have an ASUS laptop which used to have a recovery partition. I used a function to make recovery DVDs and proceeded to format the partition.

Well now Windows won't boot. I attempted to use my recovery DVDs but after taking 10-15 minutes to boot it loads to a screen with a graphic (wallpaper) and stays there.
It doesn't tell me to load the next disk, it doesn't give me any kind of menu, does not accept any kind of input (including ctrl-alt-del).

Any idea on how I can make this work?

A:Windows 7 Recovery fails to load interface

4 days without response... bumping back to first page. Still haven't figured it out on my own either.

1 more replies
Answer Match 46.62%

I originally posted this here on March 24, but it got moved to the Malware section by one of the Admins, now the person helping me has told me to post a new topic here, again. I don't really want to bore you with the entire details, but I'll condense the story so far.
the original (moved) thread can be found here ->
The story so far...
(March 24)
After doing a Windows Update the other day, Windows 7 won't start and all efforts at recovery have failed, including the numerous suggestions I've read on various websites, such as FixMbr and FixBoot etc.
When booted normally, it reaches a certain point after the start screeen and then gives me a black screen with mouse functionality and little else. The HDD activity LED indicates some sort of activity going on, but the flashing is random and not constant. I left it overnight last night to see if it would eventually resolve itself, but this morning it was still in the same situation. Booting in Safe mode goes through installing the drivers etc, and then produces the same effect as normal mode. Recovery tells me that it could not repair the problem, with a Locale ID of 1033.
(March 26)
After executing the frst script given to me, little  changed and it was the same situation as before. Wouldn't boot into Windows in normal mode or in safe mode. Goes through the "Welcome to Windows" scree... Read more

A:Boot failure - Startup Recovery Fails - Win 7

Have you tried last known good configuration from the boot options menu? After powering the system on start tapping F8, from the boot options menu select "Last Known Good Configuration" hit enter, it is worth a shot.
When you are at the black screen with a mouse, can you bring up task manager by using Ctrl + Alt + Delete?

12 more replies
Answer Match 46.62%

Hi everyone,
I need some help recovering Windows 10 on my XPS13 9350. Due to a charging issue the motherboard and ssd were replaced by DELL yesterday. However left me without a working system (I needed to restore Windows myself). What I've done:

Download a windows recovery image selected via my service tag.
Installed the ISO on a bootable USB drive
Booted from it, and started recovery, full clean.
The laptop starts working and counting percentage. Right after 99% it says: there was a problem resetting your PC.
The end. No further info.

I tried recovery, reset, I tried different BIOS settings (but I don't know what they should be!!. The laptop asked a few times to enable TMP, which I did.
I tried to create a Dell Recovery & Restore USB drive, but the tools to create one only run on Windows (whereas the only working OS in my home is OSX).
Now I'm stuck, I don't know what to do to get Windows running. Who has any tips for me?

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Answer Match 46.62%

I have an Envy notebook model 15-K081nr with Windows 8.1.  I created my recovery media on a new Sandisk USB drive (16GB).  1TB Hard drive is now producing errors in Windows warning of imminent failure.  So I bought a 1TB SSD by Samsung and attempted to recover to it.  It fails during the 3rd step (restoring) about 30% in - 3 times in a row now.The recovery discs are no longer sold by HP and I can't get any Microsoft Windows 8.1 images to work and recognize the UEFI stored product key for OEM.  HELP!  I really really really need this laptop for work right now.  I'm using the "failing" hard drive right now because it's all I've got to work with.

A:Windows 8.1 Recovery media to new SSD fails, cannot make new...

Help. HP ENVY 15-k081nr Notebook PC (ENERGY STAR) DVD - Windows 8.1 64b Recovery KitSystem Recovery Kit for Consumer Notebook (3 Discs) REO

2 more replies
Answer Match 46.2%

I recently saved some files into my handy drive as a backup before i have my computer formated.

But as soon as my computer is now refreshed and ready to be used. Then i try to copy back the files in my computer, where i stored in the handy drive.

Unfortunately, the files are somehow corrupted or become bad. The computer just pop up with the message that informing the handy drive is not yet formated. I was shock.

I try not to do anything of course not format my handy drive as well. Or else i got everything loss.

I have been searching through internet for any specific software to recover my files. But i felt that i was somehow cheated as there are couple software offering us to try, but when we need further to repair our files, they required credit.

I hope someone can help me and leading me out of this trouble. It really caused tired.

Thank you.


A:bad copy recovery

This is a free data recovery tool which may help

1 more replies
Answer Match 46.2%

Does anyone know where I can get Windows XP Pro Recovery to burn onto a CD, not a DVD, but a CD. I have tried several different torrent sites, but no luck finding one. Thank you so much and God Bless.

A:Looking A Copy Of Win XP Pro Recovery

we do not support copyright or torrents - please re-read the rules here and pay attention to these points
P2P Instructions - We do not support P2P file sharing applications and any threads requesting help for such will be closed. This includes Torrents, Kazaa, LimeWire, RapidShare, Pirate Bay, and the like. If you're interested in the topic, you are free to discuss it on our site (and please visit, but information on how to use them will not be provided.
Circumventing Copy Protection - While we believe it's reasonable to make backup copies of CDs and DVDs that you own, a lot of people break copy protection for the wrong reasons. The law is still vague, at best, as to if it is legal to break copy protection in order to make such a backup, even for personal use. (The DMCA, for example, seems to make it illegal.) As a result, we do not allow discussion of how to break copy protection at this time. If we can find a nice way to draw the line, we may reconsider this in the future as laws get sorted out.Click to expand...

closing thread

1 more replies
Answer Match 45.78%

1.) Product Name and Number: HP G60-519WM
2.) Operating System installed: Windows 7 64-bit
3.) Error Message:

Failed to restart the computer

Windows cannot restart the computer into the
Windows Recovery Environment to complete the
recovery operation.

4.) Any changes made to your system before the issue occurred:
I think I got a type of malware or something because my computer began to run slower and I keep getting redirected to random websites when I use Google or Bing. The folders on the right side of my start menu such as 'Computer' and 'My Documents' disappeared. I also keep getting this one update for Windows live that stops at 57%.

There are no restore points on my computer so I want to do a system recovery back to the manufactuer's image. I downloaded the USB Recovery Flash Disk Utility for my model. Now I want to recover my computer using that USB, but when I run the advanced recovery mode it tries to restart my computer. Since my computer won't shut down properly, I end up having to hold the power button down until my computer shuts down and the recovery doesn't continue when I start up my computer again.

I've tried using F11 but then I just end up on a screen that tells me to either press enter to choose to continue with Windows 7, press tab to move down the list or press esc for more options. I've tried all three and they all end up freezing the screen and the keys begin to make a high pitched beeping so... Read more

A:Recovery fails on HP G60-519WM because computer cannot shut down properly

I've not used the process, but most often it's not something that you run in Windows, and it then reboots your PC.

You typically perform a cold boot directly to the media.

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Answer Match 45.78%

I have installed the Swedish version of R & R. When I choose to backup my system to an USB disk (NTFS formatted, the disk works just fine) R & R asks if I want to make the disk  bootable. Either I choose yes or no, when backup commences, after a while I get "Backup failed". Any ideas?Message Edited by ciderboy on 09-07-2008 08:57 AM

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Answer Match 45.78%

On boot, I have two menus. The first has options for Windows XP Pro and various Linux distros. If you choose Win, the second menu allows you to choose Windows or DriveClone disc/partition back up and recovery software.

1.Virus attack in Windows.
2.Recovered Windows partition (NTFS, C:) from DriveClone back up.
3.Later I had another virus attack.
4.Decided to increase Windows partition size using Partition Magic since I was going to have to recover anyway. (Increased it from 15 GB to 23 GB using the first Linux (Xandros) partition that I wasn't using any more.)
5)This worked. Everything seemed to be fine.
6)Recovered from back up again. (Used the same back up as before, since I did not do another one after changing the partition size.)
7)When the back up was complete and I rebooted, I got to my first menu OK.
8)When I selected Windows, all I got was a blank screen with a blinking cursor. I did not get to the second menu.
9) I can get into Linux.

Any ideas about how to get my second menu back? Any ideas about how to recover my primary Windows partition? Sorry for the lengthy explanation and thanks in advance for any assistance you can provide.

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Answer Match 45.78%

My desktop computer started (out of the blue) acting up with a "windows error recovery" screen on boot up. It gives me the choice to "Launch startup repair" or boot to windows normally. The first option does not fix it. It gives an error code 0x0. It leads to a dialog box that says system recovery options that gives some details and some advanced options, but it tells me it does not recognize my username and password! The second option, to boot to windows, gives me a BSOD. What to do.

A:windows error recovery- startup repair fails to fix

Here is a FRST log: (if that is helpful)

Scan result of Farbar Recovery Scan Tool Version: 22-08-2012 02
Ran by SYSTEM at 22-08-2012 19:05:13
Running from I:\
Windows Vista ™ Home Premium (X64) OS Language: English(US)
The current controlset is ControlSet001

========================== Registry (Whitelisted) =============

HKLM\...\Run: [RtHDVCpl] RAVCpl64.exe [x]
HKLM\...\Run: [Skytel] Skytel.exe [x]
HKLM\...\Run: [LogMeIn GUI] "C:\Program Files (x86)\LogMeIn\x64\LogMeInSystray.exe" [57928 2008-02-28] (LogMeIn, Inc.)
HKLM\...\Run: [LXBSCATS] rundll32 C:\Windows\system32\spool\DRIVERS\x64\3\LXBStime.dll,RunDLLEntry [28672 2007-02-22] ()
HKLM\...\Run: [CanonSolutionMenu] "C:\Program Files (x86)\Canon\SolutionMenu\CNSLMAIN.exe" /logon [644696 2007-05-14] (CANON INC.)
HKLM\...\Run: [WrtMon.exe] C:\Windows\system32\spool\drivers\x64\3\WrtMon.exe [20480 2006-09-20] ()
HKLM\...\Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon [2782096 2010-07-25] (CANON INC.)
HKLM\...\Run: [AdobeAAMUpdater-1.0] "C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe" [497648 2010-09-16] (Adobe Systems Incorporated)
HKLM\...\Run: [MSC] "C:\Pro... Read more

5 more replies
Answer Match 45.78%

hi everyone,

I have a sony Vaio VGN-AR390E that runs on windows vista. since yesterday when starting the laptop it fails to start windows, but rather get a black screen full of $ signs, which then leads me to another black screen that gives me the options to start windows normally or perform windows recovery. when i select run windows normally, all i get is a black screen. and when i run windows recovery, it goes threw the recovery process but then it says the recovery could not be performed automatically.

i have also tried pressing F8 at vaio logo to get more options such as safe mode, but also leads me to the same screen again of the $ signs. and as well by pressing F10 i get to the recovery center and performing recovery doesn't work, i did a hardware diagnostic which says that everything is ok. i have a recent back up of all my files and there for don't need to run data restore.

when i first bought my laptop 3 years ago i had to make two recovery disks which i also tried running but they don't get recognized
can any one please help me ??

thank you much appreciated

kind regards

A:windows vista fails to perform automatic recovery

Hi mataharimata

Fist off do you have any devices attached via USB or other?
If you do start by disconnecting them and trying a boot.... sounds like there is something stalling the load process!

If this fails to help then can you think back to the last time you you used your system... did you install anything new?

It may also be helpful to take a peek into BIOS, looking for Load default settings or safe settings , wording can be different on many BIOS's, be sure to let us know your outcomes

There are lots of experts here that will be able to get you back up and running, it just may take a little time for the best person to see read and reply, so be patient and well get you back up and running again

5 more replies
Answer Match 45.78%

Hello all.  First time poster here.  I am having issues getting my Toshiba to load windows.  Here is the rundown:
Successfully started computer and loaded Windows (Windows 7 64-bit btw), but noticed that certain stock applications would not work (calculator, paint, windows explorer, etc..).  Installed several Windows updates that have been waiting to install for a while (not sure what they were exactly) and shut down.  Upon attempting to restart, I was presented with the startup recovery tool.  It failed to fix the problem.
Here is what I have tried and the results:
Complete shut down with AC power and battery removed for >1 minute - Didn't fix the issue
System restore - Fails to successfully restore (tried twice using two different points)
Safe mode - Won't allow me to
Memory check - Ran, rebooted, and failed to fix the issue
After checking around, I found FRST.  Here is a scan log:
Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 25-12-2013
Ran by SYSTEM on MININT-GRHR642 on 27-12-2013 07:56:32
Running from F:\
Windows 7 Home Premium (X64) OS Language: English(US)
Internet Explorer Version 10
Boot Mode: Recovery
The current controlset is ControlSet001ATTENTION!:=====> If the system is bootable FRST could be run from normal or Safe mode to create a complete log.
==================== Registry (Whitelisted) ==================
HKLM\...\Run: [] - [x]
HKLM\...\Run: [HotKeysCmds] - C:\win... Read more

A:Windows won't load/Startup Recovery Tool fails

Ok.  I resolved the issue myself.  Had to do a complete re-install of the OS.  Chose not to reformat my drive so I could retrieve my old files from the windows.old file

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Answer Match 45.78%

Trying to upgrade from Windows 8.1 to Windows 10 the upgrade fails due to insufficient space in the Recovery Partition on drive D:The size of the Recovery Partition is setup at factory installation by HP and it only leaves about 3GB which is insufficient for the Windows 10 upgrade to start as the upgrade begins by creating files in the Recovery Partition.I do not want to delete the Windows 8.1 recovery files that already exist on the D:  Recovery Partition from the factory build and in fact I do not think the o/s will allow me to delete those recovery files.Any help in how to complete the Windows 10 upgrade is appreciated.

A:Windows 10 Upgrade fails due to No Space in Recovery Partiti...

Marius3 Don't know why the Win10 Upgrade is trying to write to your Recovery partition -- but it should NOT be doing that. My guess is that you're trying to do the Upgrade through Windows Update -- which is the least reliable and most problematic way to do this. Instead, I would suggest that you use this link to create Win10 install media:  Installing Windows 10 using the media creation tool - Windows Help Then, insert that media into your PC (while Windows is still running) and launch the Upgrade from there. Good Luck========================================================================I am a volunteer and I do not work for, nor do I represent, HP.---------------------------------------------------------------If my posts helped you, please click the Thumbs-Up symbol on my post to say thanks.If my posts solved your problem please click "Accept As Solution".========================================================================

1 more replies
Answer Match 45.78%


I'm on a dual-boot system (Windows 8 and Xubuntu) and I've just formatted my Windows 8 with Gparted from within Xubuntu due to a serious BSoD loop issue - probably not the smartest thing to do, but I was desperate. I wish to reinstall Windows 8 now, but I can't get to the setup using my installation media.

As soon as I boot it, I see some text saying something along the lines of "Press any key to boot from CD...". After I do so, the blue Windows 8 logo appears as it usually does when booting up. After some time, instead of seeing the setup dialog with the Install and Recover buttons, I see a blue Recovery screen saying "Your PC needs to be repaired" and that some files are missing from the Windows/System32 directory (also, one called Winloader.efi) In this screen, there are two options: Press Enter to continue booting, and Press F8 to access additional startup options. Pressing either does nothing.

Prior to formatting my Windows installation, I've been greeted by the same screen when booting my Windows partition. Since my Windows was BSoD-ridden - seemingly due to some recent Windows Updates I've installed - I was unable to make use of any of the options offered to recover my data. I've tried Safe Mode with command prompt commands like SFC /scannow, and tried System Restore, System Refresh, and System Reset, all to no avail.

I have read some articles about the possibility of the UEFI SecureBoot setting preventing the PC from booting from removabl... Read more

A:Windows 8 Install/Recovery Disc Boots But Fails

Okay, so out of curiosity I decided to run some memory tests and as it turns out, I had faulty RAM sticks!

I removed the faulty RAM and I can boot from my disc again! Just something to keep in mind.

Hope this helps some one in the future.

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Answer Match 45.78%

I've read through the forums but can't find anything that will help me out. Seems like this is a very specific case.
I have an HP HPE 450t windows 7 PC. It has 2 mirrored hard drives.
During normal boot the "Starting Windows" screen flashes on for a few seconds, them the screen goes black and the PC reboots.
On reboot it asks to go into repair mode. I've tried all of the system recovery options except reinstall widows but still cant boot. Startup repair reports it can't fix the problem. None of the 7 system restore points will actually complete the restore procedure.
I can't boot in any of the safe modes.
Boot logging does not produce the ntbtlog.txt file.
I've run chkdsk
I can boot an ubuntu live CD and read the windows files.
From ubuntu I replaced the registery files with the backed up versions from a few days before the problem started but still can't boot or make use of the system recovery options.
The last thing I did prior to the problem was an adobe update.  I had some malware a few weeks earlier but I thought I cleaned it out.
Any help would be appreciated.

A:Win 7 won't boot, normally or in safe mode, system recovery fails

Have you tried booting into "Last known Good Configuration" ?
If you don't know how, just tap the F8 button a bunch of times when your computer starts (generally after you see your computers logo ) until the menu comes up with all the different options.

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Answer Match 45.78%

I've had this laptop (Dell Inspiron 1545) for about 2 years now. I've never really had a serious problem with the OS or anything. But about a week ago the system failed to boot and after awhile I was able to get the Startup Repair to work and restore my computer. However, my system for some reason or another decided to stop creating restore points. So two days ago my computer decides to act up again and wont boot after turning back on. I had shut it down properly but when I started it back up the next day it failed to boot, gave me the blue screen and restarted itself. No matter how long I try to do a Startup repair, nothing shows after the basic blue screen. I've used the Windows 7 Home Premium x64 installation disc to try and restore it and all works well until i get to where I click to get it to restore. The mouse loads and I get to the blue screen and I can see the little wheel working once or twice but after awhile I still do not see any prompts at all. Why isnt anything showing. What do I do from here??? If anyone can help it would be greatly appreciated.
(BSOD info cant be uploaded because I cannot even boot the computer)

A:Windows 7 fails to boot w/ problems with system recovery.

Hello ma55dr1v3r and welcome to Seven Forums. My usual disclaimer: I'm not an expert at anything.

From what you've described, this sounds like it could be either software related (damaged or corrupt system files, etc) or hardware related (failing hardrive, etc.) It will take time to run various troubleshooting steps to isolate the problem. One of the Forum members has prepared two troubleshooting tutorials that should help.

Troubleshooting Windows 7 Failure to Boot

Troubleshooting Steps for Windows 7

A couple of other considerations. Your computer may have a hidden recovery partition that can restore it to factory specs if it's a software probem. Likewise, if it's not a hardware issue you could do a clean install.

How To Restore or Reinstall Microsoft Windows on a Dell Computer | Dell

Clean Reinstall - Factory OEM Windows 7

1 more replies
Answer Match 45.78%

hi everyone,

I have a sony Vaio VGN-AR390E that runs on windows vista. since yesterday when starting the laptop it fails to start windows, but rather get a black screen full of $ signs, which then leads me to another black screen that gives me the options to start windows normally or perform windows recovery. when i select run windows normally, all i get is a black screen. and when i run windows recovery, it goes threw the recovery process but then it says the recovery could not be performed automatically.

i have also tried pressing F8 at vaio logo to get more options such as safe mode, but also leads me to the same screen again of the $ signs. and as well by pressing F10 i get to the recovery center and performing recovery doesn't work, i did a hardware diagnostic which says that everything is ok. i have a recent back up of all my files and there for don't need to run data restore.

when i first bought my laptop 3 years ago i had to make two recovery disks which i also tried running but they don't get recognized
can any one please help me ??

thank you much appreciated

kind regards

More replies
Answer Match 45.78%

Hi everyone,

I've got a Surface Pro 3 and a system image backup from an exactly similar device on an external hard drive. When I boot to installed Windows 10 (same occurred with 8.1) and try to recover the backup, the system finds the backup file but I get notified "You need to boot from USB to be able to recover" (I'm running Finnish version, so the translations are my own).

Ok, I created a bootable Win10 installation and try again: I'm able to boot from USB and get all the way to Recover Image, but then I get this error:
Internal error. Specified file can't be found. (0x80070002)

So the backup and external HDD seem to be fine as they're recognized from installed Windows, but when booting from USB it seems that the device can't read the backup files.

I've been googling for solutions about 4 hours now, any ideas what to try next?

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Answer Match 45.78%

First (and repetative) symptoms: Installed new hard drive raw; no partions or anything. Recovery discs process as expected. After the last disc was loaded:

==>Hindsight now:
Partition 1 - 48.8 GB - (data for rebuild)
Partition 2- 9.7 GB - ( WinPE, code for rebuild in Maestro folder)
the rest... 407 GB Available


First programmed Reboot here
I see command window run some batch files,


then goes to Full Screen animated "Copy folders")
Runs forever... I finally powered down at 20 hours.
This is when I found the Partition 3 was never created.

When I rebooted, It ran a little while, then popped up:
Telling me to restart the whole process...
So I did, and the exact thing happened... except I only waited 5 hours.

I Bought another hard drive (against my better judgement), but I know when things get crazy It is usually me that is the problem.

Same results.

I changed the BIOS setting for the SATA drive to be "IDE" instead of "Raid".

Same result.

I manually created P3 and formatted it.
Started the process again.....
This time I got an encouraging screen:
==> but when I look in Partition 3, there is nothing there.

Web search finds countless forums will people looking for help on this exact problem, also including Windows 7. far back as Feb 2009.

Can I get a sanity check here?

Useful searches:

Recovery media +Windows could not complete th... Read more

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Answer Match 45.78%


Yesterday I had a warning about a file becoming corrupt. I did not have time to look into it so I shut down the pc for the day.

Now when I start the pc it goes to system recovery mode. It fails to repair and this keeps happening every single time. I can't access safe mode by pressing f8 or spacebar. I can't enter normal windows either.

My only options are the system recovery options but none of them solve the issue. Via command prompt I have ran sfc, fixmbr and chkdisk but the problem is still there.

I have my digital copy of win 7 on my external usb harddrive but it won't run the setup in system recovery screen (gives an error about not having subshstem to run it)

I am at a loss here and I dont know what to do. Currently in system recovery my windows folder appears in x (boot) drive and my c drive appears as d drive. Is there any way to either fix the issue or bypass the looping system repair so that I can repair or reinstall from my external drive?

A:[SOLVED] system recovery fails to repair but keeps looping. Win 7

The system repair diagnostic report is saying that 1 root cause found. No OS files found on disk
On the d drive which is my actual c drive there appears to be no windows folder. There is a windows folder in x (boot) drive though.

4 more replies
Answer Match 45.36%

I'm in the process of repair/recovery of my machine (Dell Inspiron 8500 with Windows XP Home, Service Pack 2). I'm following exactly the instructions in:, but a problem has developed. The "software" file (which is the file that the original blue screen error message says is "corrupt, absent or not writable") will not copy to the new tmp directory to create the backup. My understanding from the article is that this backup file (software.bak) will later be used to restore correct settings for various software applications. Since I can't copy it, it appears that I am screwed, no? Or is there a way out somehow?

Thanks to anyone who's been there and can help...

BTW I have the XP installation disk that came with, and a diagnostics disk which I have not yet run.


A:Blue Screen: Registry File Failure; can't copy corrupted file to tmp directory

Never mind, I had it wrong--didn't read the document referred to above carefully enough. The procedure worked like a charm, and the document is very easy to read and entertaining to boot! (pun intended).

The document describes a procedure that closely follows a Microsoft KB document (which I now can't find) but does not contain any warning regarding whether the OS is an OEM (original equipment manufacture) install or not. The Microsoft doc says not to use the procedure on an OEM-installed OS, but I just did it on my Dell, so that warning seems to be incorrect.

Many many thanks for the help provided by this document and this site.

1 more replies
Answer Match 45.36%

I did it before but now I'm not able to copy the recovery partition from my PC to my USB. please help.

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Answer Match 45.36%

The box is just grayed out I can't copy the recovery partition onto my USB. Please help

A:Can't Copy the Recovery Partition from my PC.. Please Help.

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.
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To help Bleeping Computer better assist you please perform the following steps:
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***************************************************If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of t... Read more

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Answer Match 45.36%

I have a Dell xps L702x and somehow my recovery must have become corrupted. I tried to do a restore a few months back and during the process it had to cancel and then computer would not start. So I got a windows 7 cd and installed that way manually installing drivers. I needed to do another restore, but when I went to my recovery menu there was no option to do so. It is gone all together. 
My question is if I have a friend that has the exact computer as me is there a way to copy his recovery to mine so I can restore to windows factory? I have had minor issues since manually trying to find and install some drivers.

A:Recovery corrupted, can I copy another?

If your friend's machine is also Dell XPS L720x, yes you can use a recovery disc created from his machine. First check whether there is Dell data safe local backup installed in your friend's machine. If yes, follow instructions from the below guide and create a recovery DVD set which will be an exact replica of the recovery partition. Then you can use the DVD set to restore your system.

2 more replies
Answer Match 45.36%

I am running windows 8.1 and was using a standard HDD and now I have purchased a SSD. I would like to copy the recovery partition from the old HDD to the new SSD. What is the simplest way to accomplish this? Please note that I do not want to copy the entire HDD over to the SSD, I would just like to copy the recovery partition. Thanks.

A:copy recovery partition from HDD to SSD

Do you want to be able to boot or use the recovery partition on the SSD? What is the make and model pc?

1 more replies
Answer Match 45.36%

I would like to create a .bat to copy files from source folder to destination folder.
Some files in source folder already exist in destination folder (Same name)
What I would like is that files existing in destination folder to be rename to f.eks filename_BAK.extension.
Source folder include. FileOne.asp - FileTwo.exe - FileTree.txt
Destination folder include. FileOne.asp - (NO FileTwo) - FileTree.txt
Result. FileOne.asp (version from source)(Existing renamed to FileOne_BAK.asp) - FileTwo.exe - FileTree.txt (version from source)(Existing renamed to FileTree_BAK.txt)
Now in desination folder.: FileOne.asp - FileOne_BAK.asp - FileTwo.exe - FileTree.txt - FileTree_BAK.txt
Files in source folder are placed in different folders, but in same structure in destination.

Kind regards
Søren Kromann

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Answer Match 45.36%

I cannot copy or paste jpeg files from my computer to my SD 2GB cards. Also, I get this msg when I try to print jpeg files. Using Adobe Elements I am able to archive these files. Oddly enough I can attach and send these jpeg files via email. Prior to August '08 was able to do these tasks without a problem. I suspect that there is a software compatibility problem since this problem came on suddenly (maybe iTunes?). No problems importing jpeg files from SD cards. I've looked at several sites on the internet but none seem to have the right solution for my problem. THANKS for any help that you can provide! -Stu

A:Error copying file or folder; cannot copy img the directory or file cannot be created

This has caught me more than once.

The problem is a limitation on the number of files and folders allowed in the root folder of a FAT16 file system (as for a memory card) of 512. (Note, this number is reduced much further if longer file names than 8 characters are used, as most people will want to).

When transferring the files onto the card, new files will be rejected when you hit this limit.

So keep your files in separate folders, so they are not all in the root folder.

For files and folders in root it might be worth keeping your filenames under 8 characters in length so you can use the full 512 files on root folder.

3 more replies
Answer Match 45.36%

How can I move/copy a file from one disk to another without changing the file's creation date?

A:Copy/Move File from One Disk To Another w/o Changing the File Creation Date

You can use a utility called "Set File Date" to change a file's creation date to whatever you want.

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Answer Match 45.36%


I have 4 HDDs: 1 x 1TB, 2 x 565GB and 1 x 250GB. The 1TB HDD has windows and all my games etc, one of the 512GB HDDs was used for storing backups and movies, and the other two drives were encrypted using truecrypt, but I rarely used them for anything.

I decided to use the 565GB HDDs in RAID1 so I removed the encryption, made a backup of the data and setup the RAID in the BIOS. I removed the 250GB drive from the computer since I wasn't using it. All seemed good, but when I booted the computer booted to the true crypt boot loader and said "No bootable partition" with no way to bypass the bootloader .

I made sure the 1TB drive was the boot device, but I still get taken to the true crypt boot loader, this drive has NEVER been encrypted.

I used my windows 7 recovery disc to try and run startup repair, it runs, but I still get taken to the boot loader and windows isn't listed in the list of installed operating systems startup repair shows. I tried to repair the MBR, but the repair disc didn't have bootsect.exe on it, I put in the windows 7 install disc and ran it from there, I did NOT reboot using the install disc, just swapped the disc out because the install disc wouldn't let me use the repair option. The repair ran and when I rebooted I got a message saying "Reboot and select a proper boot device or insert boot media. Press any key to continue".

Anything else i can try?

A:Unable to locate bootable partition. System recovery fails.

Nice fixed that problem, got bootmrg problem which I think I fixed, now its BSOD on windows loading screen

2 more replies
Answer Match 45.36%

I have an XPS Ultrabook which has had it's SSD erased (long story). I have accessed the Dell Support page and downloaded the Recovery & Restore image (using the service tag) and used this to create the recovery USB.
Booting the USB, it does the drive diagnostics, then file checks (nothing to check so continues) and on to the backup stage. At the end of this, whether I skip or let it run through the "backup" it always then fails afterwards with: "Cannot create personality settings backup, required information are missing on system drive" and then it never lets me go on to the image reinstall process. 
Can anyone suggest how to get this working? I just want to restore it to factory install which should be the downloaded image?

A:Recovery & Restore fails with 'cannot create personality settings backup'

Instructions in using the Windows 10 10586 TH2 Recovery .iso from Dell are here: 
However I recommend using the Windows 10 14393 RS1 Installation .iso from Microsoft here: 

1 more replies
Answer Match 45.36%

I'm trying to fix a PC for a relative. The problem is that it wont reboot at all after it got the blue screen at start up. The computer would continuously reboot until you turned it off. It's not possible to boot into safe mode either.

I have tried booting from a Windows XP disc. The CD drive recognises the disc and begins to boot. It will get so far and then get the error message "File sbp2port.sys is corrupted. Press any key to continue"

Doing this only results in the computer rebooting again and being stuck in a loop.

Any help or advice is much appreciated.


A:Solved: Windows XP wont boot at all and recovery disk fails

6 more replies
Answer Match 45.36%

having problem in wifi..even wifi does not turn and same is true for many other setting options. tried factory reset, not working. then tried to reset with device recory, it detect the phone, downloads the software (in computer) and then gives a notification of going to flash mode....stays at goodbye for a while and neve goes to flash mode. any work around of this problem?

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Answer Match 45.36%

I recently recovered from my hdd crashing but soon after it crashed again this time it wont boot ...the recovery options require my OS but refuses to locate one for me to select... also I tried booting it with windows 7 CD gets as far as the starting windows Logo and then stalls until it Restarts

A:Windows 7 Fails To Boot After Crashing recovery Options Not Optional

Unless the DVD is damaged, the system should not reboot when booting from the DVD.

Are you sure this is where you're booting from?

Have you changed the boot priority in your BIOS to boot from CD/DVD?

1 more replies
Answer Match 45.36%

bootmngr missing and i have a notebook so i cant install windows and the system recovery does not work what else can i do?

A:Bootmgr missing on notebook with no CD drive and System Recovery fails

What version of Windows is installed? Are you prepared for the possibility of replacing the hard drive?

5 more replies
Answer Match 45.36%

Does anyone know how to write a script that would specifically
copy a file "File.ext" to the clipboard and paste it to this
"My Script.vbs" file?

I do not mean editing the VBScript file. I currently right click
"File.ext" select "Copy" then right click "My Script.vbs" and
select "Paste".

I would like to know if I can do that with a script. I have included
an example of the code used in "My Script.vbs" I have chosen these
file names and directory paths to use as examples for my post.

I thank you for reading this.

My Script.vbs
On Error Resume Next
Const OverwriteExisting = True
Set objArgs = WScript.Arguments
Set objFSO = CreateObject("Scripting.FileSystemObject")

If objArgs.Count < 1 Then
End If

For I = 0 to objArgs.Count - 1
Arg = objArgs(I)

objFSO.CopyFile Arg, "C:\Desktop\", OverwriteExisting
objFSO.CopyFile Arg, "D:\Desktop\", OverwriteExisting
objFSO.CopyFile Arg, "E:\Desktop\", OverwriteExisting
objFSO.CopyFile Arg, "F:\Desktop\", OverwriteExisting
objFSO.CopyFile Arg, "G:\Desktop\", OverwriteExisting

objFSO.CopyFolder Arg, "C:\Desktop\", OverwriteExisting
objFSO.CopyFolder Arg, "D:\Desktop\", OverwriteExisting
objFSO.CopyFolder Arg, "E:\Desktop\", OverwriteExisting
objFSO.CopyFolder Arg, "F:\Desktop\", OverwriteExisting
objFSO.C... Read more

A:Solved: Script to copy and paste a file on to a VBScript file.

This is what worked for me:
I converted the vbs file to an exe file using ScriptCryptor.
I use a script to open the file I want copied using that exe file.

1 more replies
Answer Match 45.36%

When I use the XCopy command in Windows 2000, I can copy any file I like; however, when I use copy-and-paste or drag-and-drop in either Windows Explorer or PowerDesk, I get the following error:

Cannot Copy File: Cannot Read from the Source File or Disk

I searched the Microsoft Knowledge Base and came up with only one article, Q224378. This article seems not to apply to my situation because it applies to Windows 2000 Server. I am running Windows 2000 Professional with Service Pack 2. I did attempt to install the fix that article Q224378 suggested anyway; but, I got an error message that I was attempting to upgrade a program that didn't exist on my system.

I have also learned that this error applies when copying from either of my SCSI CD-ROM drives, not when copying from hard disks or floppies.

Any Suggestions?

A:[Solved] Cannot copy file: Cannot Read From the Source File or Disk

6 more replies
Answer Match 45.36%

Hi all,

Please help!! I'm having a problem to copy some files from a folder.
My folder have lots of files and is there any way for me to write a batch file to copy only files according to "date modified"? For example last week files or yesterday files.

Please help!! Urgent!!!
Thank you.

A:Urgent!! Copy file by date modified using Batch File.

Take a look at XXCOPY:

2 more replies
Answer Match 45.36%

I have Windows XP-Pro SP2 installed on a P4 1.8GHz CPU with 768MB RAM

I would like a script that opens a commamd window and calls for a file (icon file) to be copied to a specific folder on 5 different drives. I would like to be able to either paste in the file path or drag and drop the file onto the command window. The icon file will always come from the same folder "C:\WINDOWS\system32\00 ICONS\System Folders" and be copied, sometimes replacing a file with the same name, to these 5 folders:

"W:\WINDOWS\system32\00 ICONS\System Folders"

"X:\0 aAPPS\00 a Install First\00 ICONS\System Folders"

"W:\WINDOWS\system32\00 ICONS\System Folders"

"N:\0 aAPPS\00 a Install First\00 ICONS\System Folders"

"D:\0 aAPPS\00 a Install First\00 ICONS\System Folders"

I apologize if I am using incorrect terms. I don't know if a batch file could do this or if it would have to be done with vbs. I would appreciate the help. I know nothing about writng vbs script and only a little about writing batch files.
Thank you.

A:Script to call for a file then copy file to specific folders

My question was answered on a different site.

Here is the link:

1 more replies
Answer Match 45.36%

Hi All
I have a rather large file system with lots of folders & subfolders. When I want to save previously on Xp operating system I'd search in explorer open the folder I want then copy the address (e.g c:\customer records\client name\job address).
In windows 7, when I copy the folder address i get this "search-ms:displayname=Search%20Results%20in%20electronic%20files&crumb=location:S%3A%5CSEQ%5C011_Estimating %5Celectronic%20files\CHERMSIDE , 17 smith ST"

As you can imagine I cant paste that into a save as field and expect it find the folder location.

Does someone know if it can do what I want? keeping in mind this is about time saving and productivity exercise so I need a simple solution. It is also on a work computer so a lot of settings are locked.

Appreciate any help

A:Copy file address after doing a file search in windows explorer

Find solution myself
Hold down shift right click and select "copy as path"

1 more replies
Answer Match 45.36%

Hi Guys,

I want to make one batch file which daily copies yesterday's files from one folder & paste it to another folder.

C:/111 folder has following files. had yesterday's date had yesterday's date had last sunday's date

now, when i will run batch file today, it only copies & & move to another folder C:/222

So C:/222 contains following had yesterday's date had yesterday's date

Please note , i have to run this batch file daily which should not require any changes.

More replies
Answer Match 44.94%

Well, yeah. So the other day, I installed an SSD and installed a fresh installation of Windows 7. Now, I'm having a big problem with drivers, so I haven't formatted the HDD that I have that came with the computer. I called support the other day, and they told me to use the E-Recovery program to restore drivers or reinstall windows onto that SSD, but the problem is when I am on the screen where it asks to select a device and shows how much storage/disks it will take to fully copy files, nothing in the listbox appears. Help.

A:So I can't use the E-Recovery program to copy stuf...

Erecovery will only allow you to install drivers on the drive that contains the recovery partition. What drivers are you trying to load? Are they not downloadable on our support site? Erecovery is really only designed to work on the original system configuration.

Important Links: US Driver Downloads | Knowledge Base Articles | Service LocationsRemember to mark posts that resolved your issue with Accept as Solution.You can even mark multiple posts in a single thread. This will make it easier for others to find the same information.

3 more replies
Answer Match 44.94%

I have 6 recovery discs I made when I bought my compaq presario SR1053WM. Does anyone know how I can make a copy of the 6 discs onto 1 dvd. Windows XP home.

A:Solved: Copy 6 recovery discs to 1 dvd

7 more replies
Answer Match 44.94%


I have a Lenovo laptop which came with 8.1 and a ton of bloatware. About to format it to do a clean install.

In Recovery (when I go to create a recovery disc) it shows the option:

Copy the recovery partition from the PC to the recovery drive.

When this option is checked, it asks for a 16 GB disk. I'm guessing that with this option, its copying from the recovery partition, and will copy bloatware apps also.

When I uncheck it, it asks for a 512 MB disk. What is this exactly? Is it creating Recovery disk only of bare minimum OS? Or copying CURRENT apps also? Could not find details of this.


A:Recovery 'Copy FROM Partition' Question

Originally Posted by crazyfool

When this option is checked, it asks for a 16 GB disk. I'm guessing that with this option, its copying from the recovery partition, and will copy bloatware apps also.


Originally Posted by crazyfool

When I uncheck it, it asks for a 512 MB disk. What is this exactly?

Recovery Drive - Create with USB Flash Drive in Windows 8

This will show you how to create a bootable recovery (system repair) USB flash drive in Windows 8 to use to boot to the system recovery options that can be used to help recover Windows 8, Windows RT, Windows 8.1, or Windows RT 8.1.

A recovery USB flash drive cannot be used to install Windows 8 unless this is an OEM PC that came with Windows 8 preinstalled, and you checked the Copy contents from the recovery partition to the recovery drive box at step 5 below.

Originally Posted by crazyfool

About to format it to do a clean install.

How to download and clean install Windows 8.1 if you have an OEM computer with UEFI firmware (BIOS) embedded Windows 8/8.1 product key. -> link

3 more replies
Answer Match 44.94%

Hello! I have an Aspire P3 and have copied my 2 Recovery Disc to a USB FLASH STICK. When i try to restoreusing the copied DVD files on USB Flash it gets to 98% complete and ask for to put the Recovery Disk 2 in the optical drive and click ok. Why? I have both DVD recoevery disk on the flash drive. Is there a file missing for USB Recovery ?

A:Aspire P3 how to copy my 2 Recovery Disc to a USB ...

My guess is that the recovery disks are designed to be used independently, and the flash drive doesn't know the right file location for the 2nd disk. Not sure how you would fix that. You may have to try to get an optical drive to connect and recover the system.

3 more replies