Tech Problem Aggregator

turn off mcafee and turn on defender in windows 10

Q: turn off mcafee and turn on defender in windows 10

I want to discontinue use of McAfee (which came with the initial install) of my Windows 10 computer, and turn on Windows Defender. I don't know where to start.

A: turn off mcafee and turn on defender in windows 10

Open the start menu. Select "Control Panel". Select "Programs and Features". Find and select the McAfee program in the list then click "uninstall" at the top of the list. When it has finished uninstalling Windows Defender will activate itself.Go back to Control Panel again and select "Security and Maintenance" . In the security drop down list it should say Windows Defender is turned on.

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Windows Vista Home Premium, How can I turn off group policy, If I try to run defender or change startup programs, it will not allow me. Message to contact your system administrator to turn off group policy.  Please help

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Hi All

Oops .. I got it ..

Have to turn it from Action center .

Windows Defender - Turn On or Off in Windows 8

Thanks .

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Hi guys!

I'm new to the forums (first post) so please be kind, haha!

I have recently built a PC myself and had no issues whatsoever, until the other day when an Action Centre notification popped up. For some reason, Spyware and Virus protection have both turned off automatically and when I am prompted to turn them back on, I get an error saying "Action Centre can't turn on Windows Defender. Please try again later."

I have tried the services.msc method and tried to activate WinDefend that way, but encounter another error "Windows could not start the WinDefend service on Local Computer. Error 2: The system cannot find the file specified."

I have looked up this issue with no resolution yet - as most of the solutions are for people that have installed third party Protection Programs like AVG, Norton etc.

I haven't installed any programs like that, and have also checked in the Control Panel to make sure one didn't install itself automatically with an install of another program.

If anyone could help me out with some tips, that would be greatly appreciated.

A:Cannot turn on Windows Defender

Hey mate,

This is not a solution to your problem, but hear me out. Consider another AV for a moment. I used to use Defender exclusively until I met Avast!, which runs faster than Defender and is better at catching malware, as numerous tests show. So I would recommend installing both Avast! and another program called Mbam from Malwarebytes.org. Use both of their full scans to check your computer for infection (because defender was somehow disabled).

Then, either we can try to fix defender, or you can stick with Avast! The choice, is yours.

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I'm running 8.1.

When I try to run Windows Defender through services (since it is set to manual and turned off), I get the following message:

Windows could not start the Windows Defender Service service on Local Computer.

Error 577: Windows cannot verify the digital signature for this file. A recent hardware or software change might have installed a file that is signed incorrectly or damanged, or that might be malicious software from an unknown device.

I can't get Windows Defender to start through the Action Center. When I turn it on, it just brings me to the system32 folder.

Any ideas? Do I need to do a clean install? I used to have avast installed, but have uninstalled it. If I can't get windows defender to work should I install something else?

EDIT: I am running malwarebytes anti-malware. Do you think there's a conflict there?

Thanks!

A:Windows Defender Won't Turn On

Hi there. Yes, there's definitely a conflict. Defender by default will automatically turn off when another AV is installed.

Is there a reason why you want to use Defender?

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I have recently bought a new laptop and the free months trial of mcafee is due to end in 2 days time I have been told to turn on windows defender but if I click on it it just says defender is turned off everywhere I have looked for help just says to click on it and click settings but there is nothing which says that all it says is close can someone please help because I don't know what to do and if you can help can you please use basic simple instructions because I am really struggling many thanks if you can.x

A:how do turn windows defender on.x

Windows Defender is turned off by default when a third party anti virus program is installed. When you remove McAfee, it will become active once again.

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Answer Match 83.58%

Windows Defender unable to turn On.
 
 
I recently had Avast antivirus installed. But removed it properly using Revo Uninstaller.
 
I ran Services.msc and found that Windows Defender is set to manual (but is unable to be set to automatic, location is greyed).
 
When I run Action Center, in order to Turn ON Windows Defender it simply opens Windows/System32.
 
Please help.
 

A:Windows Defender will not turn on

Perform the following troubleshooting methods:Method 1:I would suggest you to make the “Windows defender Service” startup type to “Automatic”.Follow these steps:a. Press “Windows key + R” from keyboard.b. Type “services.msc” without quotes in the “Run” Window and hit enter.c. Search for “Windows Defender Service”.d. Make “Startup Type” to “Automatic”.e. Restart the computer and then check how it works.Method 2:Perform System File Check (SFC), and then check if this fixes the issue.Follow the steps:a. Press “Windows Key + Q” to open Charms Bar.b. Type “cmd” without quotes in the search box.c. On the left pane, right click on the “cmd” option and select “Run as Administrator”.d. Type ‘sfc /scannow’ without quotes and hit enter.Note: It may ask for windows installation DVD to fix and to enable SFC to make more than minor repairs. Some files saved on your computer might get deleted when fixing corrupted files.
 
Source : http://answers.microsoft.com/en-us/windows/forum/windows_8-security/i-cant-turn-on-window-defender/4cf4d2bd-db68-42c9-b8c4-e5973217c5e5

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Answer Match 83.58%

My laptop has Norton anti virus which expires in 2 weeks and I plan on using Windows Defender. OS is Windows 10- will Windows Defender turn on automatically when Norton expires or will I have to turn it on. If so how is Defender turned on.

A:Will Windows Defender turn itself on

Originally Posted by toma1867


My laptop has Norton anti virus which expires in 2 weeks and I plan on using Windows Defender. OS is Windows 10- will Windows Defender turn on automatically when Norton expires or will I have to turn it on. If so how is Defender turned on.



After Norton expires, restart (reboot) the system. Defender should automatically turn on. Opening Defender (in search, type DEFENDER. App will be at top) should look like this.

If Defender is off, it will look like this. Click Turn On. You may also receive a notification banner in lower right of desktop.

----------------------------------------------------------------------------------------------------------

As a side note, if Norton is set to expire in a couple of weeks (around month end), you may want to consider just disabling it now and uninstalling and setting up Defender. On 8/02/16, there is a major Windows 10 update scheduled. Just a suggestion to avoid having to deal with both at the same time. TC

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Answer Match 83.58%

Hello group

How can I turn off Windows defender and keep it off? Don't worry this computer never goes online and when it does I'll turn Windows defender back on.

My computer is set up as administrator and user. I always use the user side but I cannot turn Windows defender on or off from that side. I must always go back over to the administrator side, turn it off and go back to the user side. I have turned off Windows defender on the administrator side but when I turn the PC back on in the morning Windows defender defaults on.

Is there a way that I can turn it off from the administrator side and don't have to worry about it defaulting back on again when I reboot.

Thank you

A:Turn Windows defender off and keep it off

Hello niceguy,

The tutorial below can help show you how to turn off Windows Defender.

Windows Defender - Turn On or Off

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For some reason, Windows isn't letting me activate Windows Defender even though I have no installed antivirus (as the below log reflects). I get a message that some program I've installed keeps me from doing it. If I try to go through the Action Center, hitting "Turn On Now" just opens system32 in Windows Explorer.

What could be causing this? My school requires us to have some "SafeConnect" program on our computer in order to connect to the internet there, but I uninstalled it as I'm home for the weekend and am trying to figure out why this is happening. Thanks.

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 8.1, 64 bit
Processor: Intel(R) Core(TM) i7-4700HQ CPU @ 2.40GHz, Intel64 Family 6 Model 60 Stepping 3
Processor Count: 8
RAM: 12170 Mb
Graphics Card: Intel(R) HD Graphics 4600, -1984 Mb
Hard Drives: C: Total - 286159 MB, Free - 148293 MB; D: Total - 407623 MB, Free - 407476 MB;
Motherboard: ASUSTeK COMPUTER INC., G750JS
Antivirus: None
 

A:Windows Defender - Can't Turn On

What firewall / security suite or anti-virus do you currently have on the PC - or you have ever had on the PC in the past - any trial ware - like Norton, kaspersky or Mcafee or any free security suites like zonealarm, AVG , Webroot etc
 

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 how to turn on windows defender

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Windows Defender-Turn Off
I want to turn off Windows Defender in Vista. When I go to the Help page, the wording does not agree with my option. My Default actions allows me to Remove (or permanently uninstall Defender), which I would rather not do unless necessary.
My Options page is as follows:
http://i38.photobucket.com/albums/e110/Jerry8C/Defender.jpg
Is there a method to temporarily turn Off or disable Windows Defender?
Jerry

A:Windows Defender-Turn Off

Hey Jerry,

A quick google search told me how.
Under Administrator Options, clear the selection "Use Windows Defender", and you're all set to go.

-Mina

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I have a new W7 install. I want to turn on Windows defender. But I open the program, I get dialog box,
Defender is turned off
click here to turn it on
I click
then I get the spinning circle, and that never stops

Then I get the Service is Off please restart. Doing that has not resolved the problem yet.

How do I fix this?
 

A:Can't Turn on Windows Defender

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I was recently given a Toshiba laptop with Windows 8 installed.

I would like to use Windows Defender as the real time virus protection.
I have installed MBAM and Spybot S&D.
Windows Firewall is turned ON.
I used Norton's tool to uninstall the Norton products, but it did not fully work and I had to use the uninstall program feature for some components.

I have spent a full day trying to turn ON Windows Defender,and reading posts in many forums.

When I go to the Action Center, it tells me that Defender is turned off. When I hit the button to turn it on, the button does not seem to activate.

I have a message in my system tray to turn on Virus Protection.

I am not comfortable messing with Registry keys based on random recommendations I have seen online; would do so with your direction!l

My questions are :
1) I like defender because it is lightweight and effective. Can you help me turn it on?
2) Would you recommend something else instead?
thanks so much in advance,

Helene
 

A:Windows Defender Won't Turn On

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Answer Match 83.58%

So today my McAfee trial expired, using the removal tool I uninstalled it before attempting to switch on windows defender.
A few problems have occurred, I click on the windows defender icon and the "windows defender has been switched off" message appears. I go to the action centre and the system 32 folder appears.
I try the command prompt method to enable windows defender and it also does not work
I try running a scan via command prompt and it tells me some corrupt files have been found
I have also tried changing the start up setting from manual to automatic but I cannot seem to do this as the option is greyed out
Is malware causing the prevention of windows defender being switched on? Bearing in mind my computer has recently had a reboot and also works at top speed.
Please help
Thanks

A:Windows defender won't turn on

Start with Windows Defender - Turn On or Off in Windows 8 these details from Brink in the Windows 8 Forum area..
 
Once you have read and followed the details, please post back with any concerns ......
 
Thank You -

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Hi Guys
I'm using Win 8 Pro and following some advice on another thread I went to check my Windows Defender via 'all apps'

When I click on it I just get the following message...........

"Windows Defender has been turned off and it isn't monitoring your computer"

I've tried a few things but seem to come up with the same message whichever way I try to start Defender. obviously I'm a bit worried that my machine might be unprotected.

Any advice?

A:How to turn on Windows Defender

bring up charms menu on right hand side of screen, click settings, click control panel, click window defender, click settings tab, click turn on real time protection.

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Answer Match 83.58%

Hi,
 
I have an Acer laptop computer running Windows 7 Home Premium 64-bit. I use Microsoft Security Essentials as my anti-virus and anti-malware programs (I believe that Windows Defender is part of MSE). Last night I opened the Action Center and under the Security section, looked at the status of MSE and Windows Defender. The status window showed me that MSE was "On" but Windows Defender was "Off". I selected it and then clicked the button to turn it on, but the status remained "Off". I closed the Action Center and a short time later an information window popped up telling me that Windows Defender had stopped working. I was informed that I could restart it by rebooting, which I did. After the reboot, I looked in the Action Center again and saw that it was still in the "Off" state.
 
I decided that the program might have gotten corrupted somehow, so I decided to uninstall MSE and then download it again and reinstall. I did this and everything went fine. However, the Action Center still told me that Windows Defender was "Off" and I still couldn't turn it on.
 
The only reason that I could think of for this is that there is some other anti-malware program running. About a year ago, I purchase Malwarebytes and installed it on my main desktop computer, and I thought that I had also installed it on the laptop as well, but if I go into Programs and Features, there is no evidence of it. Is it possible that I did a Malwarebytes installation and it somehow failed to ins... Read more

A:I can't turn on Windows Defender.

If you check this out:  http://answers.microsoft.com/en-us/protect/forum/protect_defender-protect_start/windows-defender-is-off-i-cant-turn-it-on/1d7ef840-e355-40f7-8aeb-225f86cbd821
 
Best explanation for this is right here:  
 
It's not really a problem, neither with Norton nor with Microsoft Security Essentials. It's by design.
Microsoft Security Essentials, AVG, Norton, and McAfee all turn off Defender. That's good, not bad. Not only is there potential conflict, but there's no reason to have both; they all essentially have something very similar to Defender built into them, and running both at once will hurt your performance and create the risk of problems as they conflict with each other.
 
Even if this wasn't the case, I wouldn't worry too much about it.  Windows Defender sucks anyway.    

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This Windows Defender keeps popping up everytime I bootup. Kind of annoying (like Windows itself). How do I fix this? Thanks.

A:How do I turn off Windows Defender

  
Quote: Originally Posted by jacatone


This Windows Defender keeps popping up everytime I bootup. Kind of annoying (like Windows itself). How do I fix this? Thanks.


Here you go,

Windows Defender - Turn On or Off

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Answer Match 83.58%

Hi,

Running Windows 8.1 on Dell XPS bot last fall. Have been running Windows Firewall and Window Defender from the beginning.

Last week, "Solve PC Issues" notifications on bottom bar indicated Windows Defender turned off. Clicked the "Turn On Now" button. Got following pop-up message:
An error has occurred in the program during
initialization. If this problem continues please
contact your administrator. Error code 0x80073b01

Went to control panel > system and security > action center. Same message in notifications. Clicked "Turn on Now" from there - same result. Also tried to turn on as administrator (I am the moron administrator). Same result.

I never ran another anti virus program on this computer. None are listed among programs for deletion (maybe one came with, but I don't see it and never activated it). I did not ever turn off Defender. I do have the Spybot free program installed, but that has been on since beginning of February with no problems, and I think it only runs manually when I do a scan (it is more anti-malware I think, not full always running anti-virus).

Suggestions? Help? (Please). Thanks, Lazlo

A:Windows Defender went off & won't turn on (8.1)

As far as I have checked the error could be an infection.
Have you tried a third av program or any anti-malware programs?

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Answer Match 83.58%

Windows defender is not allowing me to turn my symantec anti virus on. When i installed the anti virus, it automatically turned windows defender off i believe. I think there is a conflict there and they wont run at the same time. Somehow I turned WD back on, and now my symantec is off and wont go into auto protect mode.

I looked through all the security settings and cant seem to locate any option to disable WD.

I hate VISTA! just bought a new PC with it and have never been more frustrated. what in the hell is wrong with microsoft? do they enjoy making things worse? I wish i would have ordered one with XP. Im tempted to remove it

A:Windows defender - how do u turn it off??

should have waited for windows 7, not to worry. go to start/ control panel/ then security centre then go to options for windows defender and turn it off

you should be nice and give me rep now top right hand corner of my box.

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Answer Match 83.58%

No matter what I try, it wont let me turn it on.
This is a brand new Dell Xps 13 running Windows 8.1
I would figure it would be easy to turn on?

A:Cannot turn on Windows Defender?

Hello Kwitel, and welcome to Eight Forums.

Do you have a 3rd party AV program installed? Usually a new OEM PC will come with a trial AV program installed.

Some 3rd party antivirus (AV) programs may turn off Windows Defender when they are installed to be used instead, and will not allow Windows Defender to be turned back on until the 3rd party AV has been completely uninstalled.

Windows Defender - Turn On or Off in Windows 8

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Answer Match 83.58%

when I look, it says the app has been turned off, but I can't find how/where to turn it on.

A:How do I turn Windows Defender on?

Hello Bill,

The tutorial below can help show you how to turn on Windows Defender. However, if you have a 3rd party AV program installed, it will usually disable Windows Defender until the 3rd party AV is uninstalled. Of course, you would only uninstall it if you wanted to use Windows Defender instead.

Windows Defender - Turn On or Off in Windows 8

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Answer Match 83.58%

My PC was hacked by some malware software. The software is uninstalled by me but windows defender is not getting on. Attached is the error message being shown. Can anyone help how to turn back on windows defender?
 

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Hi, I already run ESET Smart Security.
In my security settings it says that Windows Defender is also switched on and running 2 or more antispyware programs might slow your computer down.
How do I turn Defender off?
Regards
Graham

A:How do I turn off Windows Defender?

In your searchbox, enter defender and hit return... turn defender off...

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Answer Match 83.58%

I've spent more than two hours on trying to fix this mess. I did several fixes that did not work at all.

It was working last night then I decided to refresh my PC. I installed several programs including drivers, windows updates and Malware Bytes (No Anti-virus installed).

Today, I found out Windows Defender was not working. I did try launching it from search, action center, and attempted to manually start which clearly didn't work. It is set to automatic in services. All other tabs such as Update, History, and Setting are greyed out.

I always get the response "The service couldn't be started. This programs service has stopped. You can start the service manually or restart your computer, which will start the service."

I also deactivated UAC.

A:Windows Defender will not turn on

Any triggering events that lead up to your issue? Did you recently uninstall a 3rd-party AV? Any chance you have been infected by malware?

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Answer Match 83.58%

I keep getting notifications that it's not on. When I go to Settings, it looks like what's below, and I can't get it to change. To be honest, I'm not even sure if this shows it's on (yeah, I'm uncertain about the toggle switch), but since I keep getting the warnings that it's off, I guess I've got problems.

 

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Answer Match 83.58%

cannot turn on windows defender. just get message box saying turned off.

A:how to turn windows defender on again

Hello Pamela, and welcome to Eight Forums.

Do you have a 3rd party antivirus program installed?

If so, then Windows Defender will be disabled by default and cannot be turned on until the 3rd party AV program has been uninstalled.

If not, then the tutorial below may be able to help.

Windows Defender - Turn On or Off in Windows 8

Hope this helps,
Shawn

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Answer Match 83.16%

A couple days ago, a McAfee window popped up saying it had caught a trojan. A little while later, I noticed that the McAfee firewall was disabled. When I try to turn on the firewall, it immediately turns itself off.

The windows firewall also appears to be disabled. When I try to change the settings an error message pops up. When I try to turn it on or off there is no indication that it was turned on or not.

A:Cannot turn on windows or Mcafee firewalls

DownloadFSS Checkmark Internet Services Windows Firewall System Restore Security Center Windows UpdateClick on "Scan".Please copy and paste the log to your reply.DownloadTDSSkillerLaunch it Click on "Scan".Please post the LOG report Please download GMER from here(doesnot work on 64 bit OS)http://www2.gmer.net/download.phpTemporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.GMER will open to the Rootkit/Malware tab and perform an automatic Full Scan when first run. (do not use the computer while the scan is in progress)If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.Now click the Scan button. If you see a rootkit warning window, click OK.When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.Click the Copy button and paste the results into your next reply. DownloadaswMBRLaunch it, allow it to download latest Avast! virus definitionsClick the "Scan" button to start scan.After scan finishes,click on Save logPost the log results here

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Answer Match 83.16%

So basically the issue is this: I suspected my computer was infected with Malware about a week ago, so I installed the free military Mcafee edition that they give us. The problem seemed to go away until, well, I was continually disconnected from a video game that I play online. This is when I realized that I wasn't able to turn on either of these firewalls.

I tried using Windows' forums, but their anti-virus software detected NOTHING on my computer. I also tried command prompts and admin files looking for the Windows firewall, but it doesn't exist. I'm kind of desperate to fix this computer because it has information on it, plus I don't want to buy another one.

Any help would be appreciated.
 

A:Cannot turn on Windows (or Mcafee) firewalls.

If you suspect your machine is infected. Read this post : http://forums.techguy.org/virus-other-malware-removal/943214-everyone-must-read-before-posting.html and post in the Malware Removsl Forum.
 

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Answer Match 82.74%

I am running Win 8.1 on a Samsung tablet and use Windows Defender for protection. I own the tablet it is not part of any network.
I was searching the net and Defender reported malware. After a bit of a tussle the malware seemed to be removed but Defender was turned off, so I have no protection. I went into the Control Panel/Security Centre and it reported this and had a button at the end of the message for turning Defender back on. However the button did not work. It was visible but did not seem to be enabled. When I clicked on the defender app icon there was a message saying Defender was turned off at the Group Policy level and was controlled by the Administrator. As it is my own PC I assume I am the Administrator, but this did not seem to make any difference. I searched for Group Policy but nothing was found.
How can I turn Defender back on?

A:Cannot Turn Windows Defender back On

Hello Punchy, and welcome to Eight Forums.

Did you install a 3rd party AV program?

If so, they will often disable Windows Defender by default, and Windows Defender cannot be turned on until the 3rd party program is uninstalled.

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Answer Match 82.74%

Hi All,
I have windows 7 and use MSE and windows defender but I have to manually start defender I have tried setting it to Automatic in services. Am I missing something?

A:Windows Defender have to manually turn on

Hello Golf,

When you install MSE, it will automatically turn off Windows Defender since it will be used instead. You do not want to have Windows Defender turned on with MSE installed.

Hope this helps,
Shawn

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Answer Match 82.74%

Mod Edit:Moved from Vista to Am I Infected ~~ boopme
 
I have the issue that I cannot turn on Windows Firewall or Defender.  When I try to turn on the firewall I get the error "Due to an unidentified problem, Windows cannot display Windows Firewall settings".  When I try to start Windows Defender I get the error "Windows Defender encounted an error: 0x80070424.  The specified service does not exist as an installed service."
 
Does anyone know if this a problem with the computer or possibly a virus?

A:Windows Firewall And Defender Won't Turn On

    Please download TDSSKiller from here and save it to your DesktopDoubleclick on TDSSKiller.exe to run the application, then click on Change parameters


Check Loaded Modules  and Detect TDLFS file system.  Do not check Verify file digital signatures (even though it is checked in the example)If you are asked to reboot because an "Extended Monitoring Driver is required" please click Reboot now


Click Start Scan and allow the scan process to run

If threats are detected select Skip for all of them unless I instruct you otherwiseClick Continue


Click Reboot computerPlease post the contents of  TDSSKiller.[Version]_[Date]_[Time]_log.txt found in your root directory (typically c:\)in your reply===================================================aswMBR--------------------Download aswMBR and save it to your desktop.
Please disable your real time protection of any Antivirus, Antispyware or Antimalware programs temporarily. They will interfere and may cause unexpected results.If you need help to disable your protection programs see hereDouble click the aswMBR.exe file to run it. Please allow when you are asked to download AVAST antivirus engine defs.Wait until the AV update is done, then click on the Scan button to start. The program will launch a scan.

When done, you will see Scan finished successfully. Please click on Save log and save the file to your desktop.

Please post the contents of the log in your next reply.NOTE:  aswMBR... Read more

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Answer Match 82.74%

I just uninstalled Mcafee Security Suite following their instructions for Win 10.  I now can not get Defender to turn back on.
I get a pop up saying another program is disableing Defender.
 
I was not aware Emsisoft would block/disable Defender. At the moment Emsisoft is the only security program I have left running.
 
Any ideas?

A:Windows Defender will not turn back on.

Since Windows 8/10 Defender includes anti-virus protection, it typically is disabled by the installation of a third-party anti-virus program...in your case McAfee Security Suite probably disabled it to begin with. However, uninstalling McAfee was not enough. Emsisoft Anti-Malware is an antivirus platform that includes anti-malware protection...EAM combines its technology with Bitdefender Anti-Virus. Windows Defender will remain disabled until that EAM has been completely uninstalled.After removal of the third party anti-virus, Windows 8/10 Defender needs to be activated if you choose to use it. When uninstalling the third-party anti-virus Defender should automatically turn on. In some cases you may receive a message indicating your system has no protection...click here to turn on Windows Defender. If not, and Defender remains disabled, you will need to manually turn it on.Since you are using Emsisoft, there is no need for Windows Defender.

3 more replies
Answer Match 82.74%

Hi there,

Just wondering if someone could help. Noticed today that I got messages in my action centre saying that my firewall and virus protections isnt turned on. When i follow the link to turn them on i get directed to system 32 files? Not done this before and i havent got any extra virus protectors on my laptop. only thing i have done to the computer recently was upgrade to windows 8.1 and install the updates.

Any help or info would be much appreciated.

Thanks.
 

A:Cant turn on windows defender or firewall

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Answer Match 82.74%

Tried to turn on windows defender services, access denied. Tried to turn it on in security center and it sends me to my systems 32 folder. Tried to search around for a couple hours with no luck in fixing it.

A:Windows defender wont turn on

Hi & to Bleeping Computer Forums!My name is Jürgen and I will be assisting you with your Malware related problems. Before we move on, please read the following points carefully: My native language isn't English. So please do not use slang or idioms. It could be hard for me to read. Thanks for your understanding.Please read my instructions completely. If there is anything that you do not understand kindly ask before proceeding.Perform everything in the correct order. Sometimes one step requires the previous one.If you have any problems while you are follow my instructions, Stop there and tell me the exact nature of your problem.Do not run any other scans without instruction or Add/ Remove Software unless I tell you to do so. This would change the output of our tools and could be confusing for me.Post all Logfiles as a reply rather than as an attachment unless I specifically ask you. If you can not post all logfiles in one reply, feel free to use more posts.If you have illegal/cracked software, cracks, keygens, etc. on the system, please remove or uninstall them now!If I don't hear from you within 5 days from this initial or any subsequent post, then this thread will be closed.If I don't reply within 24 hours please PM me!Stay with me. I will give you some advice about prevention after the cleanup process. Absence of symptoms does not always mean the computer is clean.Step 1Please run a FRST scan. This will help us diagnose your problem.Please download Farbar Recovery... Read more

16 more replies
Answer Match 82.74%

Hi Guys,

Running windows 10 with the build in windows defender.
recently (in the last few days) a message keeps popping up that no virus software is running and that I should turn it back on.
I tried, but the option to turn it back on is greyed out, I ran a Microsoft antivirus scanner and it came back clear.
I obviously need to turn Defender back on, but have no clue how to

Can anyone point me in the right direction please?

Cheers for reading

mad-martin
 

A:windows defender won't turn back on

found the problem

I installed Spybot S&D. because of that Windows thinks there is another anti virus software installed and disables Defender. Uninstalling Spybot S&D automatically enabled Defender again
 

1 more replies
Answer Match 82.74%

Hi, My grandparents recently bought a new computer running Windows 8 that came with a couple of free months of norton antivirus. We don't want to pay for the subscription now so I just want to use the inbuilt Windows Defender antivirus (I have been told that this is decent enough for antivirus/spyware/malware etc). I uninstalled Norton using add/remove programs in control panel but now when I try to turn on Windows Defender it gives an error message. Im not with the computer now so I can't say exactly what the error was but it had something to do with not being able to turn on because there is another antivirus program running (but there isn't).

Any help on what I can do to get Windows Defender to turn? They currently have no protection at all :/
 

A:Solved: Windows 8 Defender won't turn on

If you uninstalled the trial version of Norton that came in that Windows 8 computer, you need to download and save and then run its removal tool so it can find and remove the leftover file and registry "debris" from the uninstall.

----------------------------------------------------------
 

3 more replies
Answer Match 82.74%

I am trying to turn on Windows Defender with no success. I click on the works turn on Windows Defender but it just keeps going on and on. I tried downloading it again with the wizard but it said it said the wizard was interrupted and try again when I do it does the same thing. i tried downloading it from the Windows site and after downloading the pop up said "You do not need to install this software because Windows Defender is included in Windows Vista (I have Windows 7) You can access Windows Defender from the security section of the Windows Control Panel". Again, I tried this but when I click on the words "turn Defender on" it just keeps going on and on without doing anything. HELP!
 

A:Solved: Can't get windows defender to turn on

6 more replies
Answer Match 82.74%

While attempting to install Avira AntiVirus, it informed me that Windows Defender was running and that I should turn it off. I open Defender and attempt to click on Tools but there is no response and the Tools icon is grayed out. Googled and came up with no remedy to this problem so here I am.

Anyone have a suggestion how I can turn off this program and/or get the Tools icon to be active?

Thanks.

Problem OBE- Tools icon now works. Must have been magic!

A:Unable to Turn Off Windows Defender

Did you tryed with stoping the service of Windows Defender ?
Services - Start or Disable

1 more replies
Answer Match 82.74%

I am running Windows 7 Pro and have downloaded Microsoft Security Essentials.

Thnere is just no way can I turn Defender ON and having Googled everywhere and followed all the recommendations, I have given up on it! From the number of hits on Google, this is obviously a common problem ...........

Point is, do I really need it with MS essentials installed? This seems to cover most of the security issues so maybe Defender is not necessary any more ........ ?

Thanks in anticipation .....................
 

A:Solved: Cannot turn Windows Defender ON

Answered my own Question being Security Essentials automatically shuts down Defender!

Duh!
 

1 more replies
Answer Match 82.74%

I just got my Toshiba laptop Tuesday and I'm having a hard time turning Windows Defender on. I saw the tutorial, but I'm almost totally blind and I use the Jaws screen reader, so I can only use the keyboard and not the mouse.

I pressed the windows key, which used to bring up the search box, but now does something weird, and started typing defender, which brought up the Windows Defender app. When I pressed enter, a dialog box, or what sounded like a dialog box, popped up and said Windows Defender has been turned off, but there's no option to enable it, just a message that says to go to action center but doesn't do anything and a close button. I tried to go to Action Center, but it was really confusing. I found something that let me turn it on, but it still says it's off when I go to check it.

Not sure if the Norton the laptop came with is balking me and not letting me use Defender or what. I tried to uninstall the truckload of programs from Norton using add or remove programs, but I assume it opened Norton to do the uninstall because I heard Norton internet security dialog, but that was all it said. I'm not sure if it was uninstalling or what, as Norton doesn't work at all with Jaws. I called Toshiba because I was having a few more problems that they were able to fix, but when I asked about Defender, they transferred me to their paid tech support people who wanted to charge me an arm and a leg to do remote access, when all I wanted were instructions on how to do it my... Read more

A:How to turn on Windows Defender using the keyboard

When you have a third-party antivirus installed, Windows Defender is turned off. If you want to turn it on, you must remove other AV software. Running two AVs is a bad idea, and Microsoft won't allow it with Defender.

1 more replies
Answer Match 82.74%

i am unable to turn my windows defender on and i keep getting error message 0x800106ba
 

A:windows defender wont turn on

16 more replies
Answer Match 82.74%

When you go to turn off defender, a message tells you, " You can turn this off temporarily, but if it's off for a while we'll turn it back on automatically."

First problem I have is with grammar. The folks at Microsoft should know NOT to use a coma and the word But next to each other as they mean the same thing.. grammatically this is wrong and redundant. This reads as major unprofessional.

Second problem is the language, it's rude. Who The Hell does Microsoft think they are not being gentile about this 180 change of events. People aren't gonna be happy about this change in policy for defender but they sound so flip about it.

Third problem is of course this app is not critical to the operation of the operating system (it's an extra offered for your use but in no way critical.) I can and should be able to replace this software with any anti-virus I choose. If Microsoft demands they have the right to turn on this unwanted software whenever they like then it WILL cause problems for other anti-virus software or apps I wish to run. I need to disable this completely so Microsoft cannot turn it back on. Whats the hack for this fix?

A:How do you turn off Windows Defender completely?

This might help : Windows Defender - Turn On or Off in Windows 10 - Windows 10 Forums

15 more replies
Answer Match 82.74%

Hi,I recently disabled Windows Defender but when i went to turn it back on it just hangs,and times out with the error 0x800705b4.
I've been into services and it's there but it wont let me start it and comes up with error 126 module could not be found.
Thanks in advance for any help.

A:Windows Defender wont turn on?

Just found a fix for it. Here's the link it's the second answer post down by Sabrina Shen and step 2 "restore the windows registry key" Windows Defender won't start

2 more replies
Answer Match 82.74%

I am unable to turn on Windows defender. Using a hp pavilion entertainment pc. Pavilion dv5 running Windows Vista sp2
Error code 0x800705b4
I believe there are strange things happening to this notebook. I also can't open the Windows sticky notes... about to run malware bytes, spybot, rkill and Windows essentials of I can get these programs to work....
Any help would be appreciated

A:unable to turn on Windows defender

Did you check to make sure the Windows Defender service is running?These are instructions for restarting Windows Defender if it has been stopped...How to Start/Stop Windows Defender serviceTo start (enable) a service, press the WINKEY + R keys on the keyboard or click the Start Orb > Run...,and in the Open dialog box, type: services.mscClick OK or press Enter.Note: You can also click the Start Orb and in the Search Box, type: services.mscWindows Services will open:Click the Extended tab at the bottom to view all the info on your services.In the Services applet, scroll down the list and find the Windows Defender service.Double-click on the name of the service to open the Properties page.In the Properties Window > General Tab that opens, click the "Start" button if it is stopped.From the drop-down menu next to "Startup Type", click on "Automatic".Click "Apply", then "OK" and close any open windows.Also see:Windows Defender is turned off or not working

26 more replies
Answer Match 82.74%

Good evening Folks,
Browsing through the threads it seems the advise from the senior members is to use Malwarebytes instead of Window Defender. Is this the case, or should I use both, one at a time? How do I turn off Window Defender, I can't find the option in the program window. thanks for the continuing education.
Best Regards,
Gil777t
 

A:Solved: Turn off Windows Defender?

13 more replies
Answer Match 82.74%

Windows defender turned on when i didnt need or want it to. there Isn't a turn off button other than in gpedit.msc.
win+r to run gpedit.msc, says it cant find it. I even looked where the msc should be and its not there.

A:No gpedit.msc, cant turn of windows defender.

Group Policy and gpedit.msc are only in Windows 10 Pro and above. If the version is shown as Windows 10 with no other designation it will be the home edition that does not have it. It cannot be added. It is not just gpedit.msc but the infrastructure that supports it that is missing.

0 more replies
Answer Match 82.74%

Windows Defender unable to turn On.
 
 
I recently had Avast antivirus installed, just for an additional scan. But removed it properly using Revo Uninstaller.
 
I ran Services.msc and found that Windows Defender is set to manual (but is unable to be set to automatic, location is greyed).
 
When I run Action Center, in order to Turn ON Windows Defender it simply opens Windows/System32.
 
 
Found the following while researching online,
 
Performing miscellaneous checks:
 * Windows Defender Disabled
   [HKLM\SOFTWARE\Microsoft\Windows Defender]
   "DisableAntiSpyware" = dword:00000001
 
Unable to set to '0', displays an error message..
  "Cannot edit DisableAntiSpyware"
 
 
Please help.
 

A:Windows Defender unable to turn ON

This post is from Farbar Service Scanner...
 
The files in question are the ones poses the problem. (MsMpEng.exe)
 
 
Farbar Service Scanner Version: 03-03-2013
Ran by David (administrator) on 01-05-2013 at 12:04:39
Running from "C:\Users\David\Desktop\Bleeping Computer"
Windows 8 Pro  (X64)
Boot Mode: Normal
****************************************************************
Internet Services:
============
Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Attempt to access Yahoo IP returned error. Yahoo IP is offline
Attempt to access Yahoo.com returned error: Yahoo.com is offline

Windows Firewall:
=============
Firewall Disabled Policy:
==================

System Restore:
============
System Restore Disabled Policy:
========================

Action Center:
============
Windows Update:
============
Windows Autoupdate Disabled Policy:
============================

Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.

Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1

Other Services:
==============

File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 ... Read more

9 more replies
Answer Match 82.74%

Hi.
I've got windows 8 64 bit, and for some time now I have been unable to turn on defender antivrus.
I've tried doing it from the sidebar and get the message 'windows defender has been turned off and isn't monitoring etc'.
Then when I try to turn it on from the 'Action centre' I just click through to a folder being opened with this address: 'G:\Windows\system32'
Is this an infection? How do I fix it?
Thanks very much for your help.
Cheers
mackerman

A:Windows 8 system can't turn on defender

 
Let's look for malware and then we will try to restore the services.
 
 Install and run MBAM
Information about MBAM: http://www.bleepingcomputer.com/virus-removal/how-to-use-malwarebytes-anti-malware-tutorial
If this scan has been done, please post the the log into your next reply.
 

  Running TDSSKiller to obtain log
 
Note: Don't cure or delete a threat, but choose skip for all instead.
Please download TDSSKiller from here and save it to your Desktop
Doubleclick on TDSSKiller.exe to run the application, then click on Change parameters

In the Additional options: Check Detect TDLFS file system
Click Start Scan and allow the scan process to run

Choose for all threats to Skip for all of them.
Click Continue
Please post the TDSSKiller.[Version]_[Date]_[Time]_log.txt found in your root directory (typically c:\)
===================================================
 
 ESET Online Scanner
==================
Note: If your AV is blocking Eset online scanner, please temporarily disable your AV.
 
I'd like us to scan your machine with ESET OnlineScan This process may may take several hours, that is normal.
Hold down Control and click on this link to open ESET OnlineScan in a new window.
Click the  button.
For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
Click on esetsmartinstaller_enu.e... Read more

11 more replies
Answer Match 81.48%

Hi.

I am trying to turn back on my Window's Defender and turn off my Norton 360.

Is there anyone who may be able to help me?

Thanks

Rob

A:Can't figure out how to turn my windows defender back on

Hello Rob, and welcome to Eight Forums.

Whenever a 3rd party AV program is installed, Windows Defender is automatically disabled by default.

When you completely uninstall Norton 360, you will be able to turn back on Windows Defender.

Download and run the Norton Remove and Reinstall Tool

Windows Defender - Turn On or Off in Windows 8

Hope this helps,
Shawn

3 more replies
Answer Match 81.48%

When I first turn on my computer, I recieve an error message: Application failed to initialize: 0x800106ba. A problem caused Windows Defender Service to stop. To start the service, restart your computer or search Help and Support on how to start a service manually.

So when I restarted, I got the same error message and when I searched on Help and Support, I couldn't get accurate results. How do I get my Windows Defender to operate? It was running fine last week except it needed an update that I neglected before. Thanks in advance.
 

A:Windows Defender won't turn activate on startup

Reinstall it . .
 

2 more replies
Answer Match 81.48%

Hello,

how many miracles does it take to turn off windows defender...
It seems to be easy through the tools tab as folks told me but if I click that nothing pops up, like... it just doesn?t work.
Just did a clean install to get everything back on rails but this doesn?t work.
Also why does it take ages to get things updated in windows anyway (like defender, windows update).

Another question: is it wise to install SP1 right away from a downloaded installer or should I do that through the automatic windows update

A:Windows defender canīt access tools tab to turn it off

Hi Auk, welcome to 7F!

You don't mention how many miracles you've used up, but have you seen this?

Option One: Windows Defender - Turn On or Off

If you are using MSE for anti-malware protection, Defender will be automatically turned off.

To answer your last question, You can update either way, but in my opinion it would be easier if you allowed it to happen automatically. You really should try to get it done as soon as possible in order to protect your system.

5 more replies
Answer Match 81.48%

Hello,
I have an issue, I cannot open/run firewall or defender. There was some kind of virus or something on my computer. I was able to get rid of it using the windows program Microsoft Tech helped me with, but now I am unable to turn on the firewall. I am getting
error code 0x8007042c. Also defender says it is on, but I can not update.
I have tried to recover to and earlier time, but it wont do that either
I also tried to run the registry editor, and again I get an error, it says windows cannot find 'regedit.

More replies
Answer Match 81.48%

Computer : Lenovo Ideapad y510p 
 
OS : Windows 8.1
 
Hey guys, I recently uninstalled avast and I cannot seem to be able to turn on windows defender. Whenever I try to do this on the Action Center, it just redirects me to the Win32 file. Any advice on what I should do? I would really prefer to not reset or refresh my computer. To uninstall avast, I used an official uninstaller to get rid of all the folders, as opposed to using the one built into avast.

A:Windows Defender will not turn on, keeps redirecting me to win32

Welcome,
I would consider the uninstaller in Avast or one on their site the 'official' uninstaller. Anything else might uninstall more than necessary.
If a reinstall of Avast doesn't correct the problem after you use their uninstaller then a reset or refresh may be the only way back.
Keep us posted

3 more replies
Answer Match 81.48%

Greetings,

My name is Caleb, and i'm having some issues regarding my Windows Defender. When I go into Action Center and try to turn on Windows Defender and Windows Firewall, it doesn't want to turn on.

When I click on "Take Action", and click on "Turn on Windows Defender", User Account Control then prompts me if I want to run this application. I click yes, after doing so, Windows Defender still doesn't become enabled.

I do have malwarebytes installed on my PC, is this causing some sort of conflict between Windows Defender and malwarebytes since its a AV?

A:Windows Defender wont turn on. Conflict perhaps?

Do you have now or ever had any other antivirus installed ?

4 more replies
Answer Match 81.48%

I just uninstalled the trial version of Norton and I am unable to turn on Windows Defender. I have seen this problem repeatedly in the forum, but I'm still not sure how to get it corrected.
Please note that I am very Windows 8 illiterate, so no explanation can be too basic .
Thank you in advance!

A:How to turn on Windows Defender after uninstalling Norton

drealeade,

Got to ask you a few questions...

How did you uninstall the trial version of Norton?
Was it from Control Panel > Programs and Features?

Did you use the Norton Removal Tool to make sure all of it is gone:
https://support.norton.com/sp/en/us/...rProfile_en_us

Is there any other antivirus program installed on the computer that may conflict with Windows Defender?

10 more replies
Answer Match 81.48%

Loaded a new HP Laptop with Malwarebytes premium three days ago. Today I checked Windows Defender (WD) and a message comes up saying WD has been turned off. With an instruction that if using additional AV software to go to "Updates and Security" and check that apps status. Going there I don't see how to check the status and WD status show enabled but grayed out and non-responsive,

I disabled Malware bytes and rebooted and checked WD and got the same message. I checked the forum and saw a message saying that possibly WD goes into limbo and MS is aware of issue and possibly with new 10 version out Aug 2nd problem would be solved (today is Sept 18, I received computer 3 days ago and windows is on automatic update so am assuming computer has anniversary system). On my previous laptop WD and MB played will together from day one with no compatibility issues. Any suggestions?

More replies
Answer Match 81.48%

When I started up this morning, a bubble message popped up that Windows Defender is turned off.  When I turn it on, it is immediately turned off.  I was using Bitdefender Internet Security until last week.  When Microsoft pushed me into updating to 10, it removed / turned off Bitdefender and switched to Windows Defender.
 
I tried to run Malwarebytes (have the paid version), but it refuses to open.
 
Ran current version of TDSS Killer and and scan found no threats.
 
What do I do?
 
Thank you.

A:Windows Defender off at startup this morning. Won't turn on.

You can roll back to your previous Windows OS....you have 31 days to do that.
 
Have you installed any programs or browser add-ons since Windows 10 was installed? Have you used a p2p program such as uTorrent?
 
Change your mind about Windows 10? Here's how you can roll back - CNET

12 more replies
Answer Match 81.48%

Hi,

I'm running windows 7 home premium and recently performed a system restore.

Ever since then windows won't let me turn on my antivirus program "McAfee Security Centre". The problem of no anti-virus comes up in the action centre but when i press the 'turn on now' button nothing happens. Similarly, if i try to turn on the antivirus within McAfee it doesn't stay on.

I can't uninstall and reinstall McAfee because the program came with my computer and i don't have a disc which supports it.

Thanks, Please help!!!
 

A:Solved: Windows Action Centre Won't Let me Turn on McAfee

The thread is marked Solved.......but I will assume that was an accident, if not, post back and tell us please.....

http://free.antivirus.com/hijackthis/

Save Hijackthis.msi to your desktop. DO NOT just press run from the website
Double click on the HJTinstall.exe icon on your desktop.
By default it will install to C:\Program Files\Hijack This.
Continue to click Next in the setup dialogue boxes until you get to the Select Additional Tasks dialogue.
Put a check by Create a desktop icon then click Next again.
Continue to follow the rest of the prompts from there.
At the final dialogue box click Finish and it will launch Hijack This.
Click on the Do a system scan and save a log file button. It will scan and then save the log and then the log will open in Notepad.
Don't use the Analyse This button, its findings are dangerous if misinterpreted
Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
Paste the log in your next reply.
DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.
don't forget this second part

Please also do this:

Open Hijack This and click on the "Open the Misc Tools section" button.
Click on the "Open Uninstall Manager" button.
Click the "Save List" button. After you click the "Save List" button, you will be asked where to save the file. Pick a place to save it then the list should open in n... Read more

1 more replies
Answer Match 80.64%

Hi there,
 
I keep getting error 577 when I try to turn on my windows defender this is getting very frustrating Please help!!
 

A:Windows Defender will not allow me to turn on my antivirus or malware protection

it keeps telling me windows defender is turned off and being managed by my system administrator

4 more replies
Answer Match 80.64%

It used to work fine, im scared that theres a virus, trojan or some piece of crap blocking it on my system.
it wont start up and gives me an error when i try to start it, screenshot attached.



Thanks.

Tom

A:Windows Defender Turned off and wont turn back on

Hi Tom,

What other anti-virus and/or anti-malware software is installed on your system?

If you have installed MSE, then Defender is always turned off. Have you installed MSE on your system?

Regards,
Golden

3 more replies
Answer Match 79.8%

HI!

I have a huge problem. My computer was attacked by malware a few days ago. I immediately ran a full scan with my Antivirus (AVG Internet Security Business Edition 2012). It found 3 threats and I deleted them. Now, I've noticed that even though I have the pop up blocker turned on, pop up windows open steadily. I'm currently using Google Chrome and I even installed the AdBlocker extension, which makes it a little bit better. Now, every time I open a new website, AVG alerts me that it found a threat and that it has been successfully removed. Problem is, when I check the AVG log and the Virus Vault, it is all empty. A repeated full scan don't show any results. Today I also noticed, that I can't open my Windows Defender. Whenever I try to turn it on, I get an error:
"Windows Defender encountered an error: 0x80070424. The specified service does not exist as an installed service." Then I tried to access the Security Center and when I open it, it tells me Security Center is turned off. Now, when I try to turn it on, it tells me: "The Security Service can't be started." Also, Windows Firewall service is not running either. When I try to update the firewall settings, it tells me: "Windows Firewall was unable to make the requested updates". Trying to turn Windows Firewall on, also fails. Error message "Due to an unidentified problem, Windows cannot display Windows Firewall settings." AND: 2 Windows Security updates failed as well. Security... Read more

A:After malware attack I can't turn security center and windows defender on!

Tried System Restore to go back to before all this happened? If necessary you can get to it easily in Safe Mode (tap F8 repeatedly while booting up) and choose 'Safe Mode with Networking' for a reason I'll explain in a second.
System Restore is under Start/All Programs/Accessories/System Tools or go to Start/Run and type in rstrui.exe and click OK or Enter. It will initiate OK in this mode while the infection or whatever it is, can't.

Failing that you can do all the following in this mode:

Download, install, update (important) and then run a full scan using the FREE version of this tool: Malwarebytes : Malwarebytes Anti-Malware PRO removes malware including viruses, spyware, worms and trojans, plus it protects your computer

Hopefully that will rid you of whatever it is.

14 more replies
Answer Match 79.8%

I am trying to clean up my sister's computer.  She is running Windows 7.  Program icons such as Mozilla Firefox disappear, Windows Defender won't turn on, and computer runs slowly.  I ran Malwarebytes (had to install from a flash drive, it would not install from internet) -- it found 4500 PUPs.  I also ran AdwCleaner, ESET online scanner, FRST, and Malwarebytes again.  I tried to run RKill, but got the message "appdata doesn't exist." 
 

A:Programs disappear, Windows Defender won't turn on, Rkill terminated

I forgot to say that when I try to start Windows Defender, I get the message "This program is blocked by group policy."

1 more replies
Answer Match 79.8%

Hello,
recently I've noticed a lot of viruses, malware, and potential spyware popping up on my computer.
Despite installing MalwareBytes Anti-Malware and having the system run clean, the occasional malicious program pops out of nowhere on the desktop.
There was another case where I encountered a website that only showed a BSOD threat saying "call this number to a qualified technician due to the fact that your computer has been hijacked", am I to take this threat seriously or is it just a phishing attempt?
 
Here's a little synopsis:
Windows Defender cannot be turned on due to it being turned off, but, when attempting to enable it, the error message "This program is blocked by group policy. For more information, contact your system administrator. (Error Code: 0x800704ec)"
And Anti-virus protection being disabled due to: "This program can't start because libpng.dll is missing from your computer. Try reinstalling the program to fix this problem."
I have no idea where to go from here, since I removed as much as I could as possible, yet some more malware pops up everyday.

A:Inability to turn on Windows Defender+Anti-virus protection

Welcome aboard
 
What Windows version is it?
What AV program do you use? Did you try to reinstall it?

21 more replies
Answer Match 79.8%

I'm almost positive that my title says it all, whatever is on this laptop, is stubborn! I'm savvy enough to get myself in trouble and have tried so many things - perhaps I've made it worse or it even more likely, just beyond my scope of knowledge.
I am unable to install windows updates- they it says failed. Malwarebytes scanned caught & quarantined, emsisoft installed, scanned- quaritined- (since uninstalled), same with eset online scanner.

When I go to a webpage, the entire page shifts down, I get blocks of flashing ads on the page and sometimes another tab opens up- according to my history it's "a.akamaihd.net redirect".

I've got complete scan logs from farbwar that I can provide, but as requested before posting here is the information on this computer.
Please Please please help..

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 8.1, 64 bit
Processor: Intel(R) Pentium(R) CPU 2127U @ 1.90GHz, Intel64 Family 6 Model 58 Stepping 9
Processor Count: 2
RAM: 3965 Mb
Graphics Card: Intel(R) HD Graphics, 2046 Mb
Hard Drives: C: Total - 463032 MB, Free - 397429 MB; Y: Total - 489 MB, Free - 192 MB;
Motherboard: Dell Inc., 0FXP6Y
Antivirus: Windows Defender, Disabled
 

More replies
Answer Match 79.8%

I'm unable to turn on Windows Defender real-time protection. It says "Handled by another AV program". But I have no AV program installed. Earlier I had bit-defender AV but I uninstalled it (Even I used bit-defender uninstaller tool). Still it shows the error. Please suggest me a solution. Is there any kind of tool which detects the AV or removes any left over AV files?
I'm currently on Windows 10 (version 1607) build 14372
Attaching the screenshot of windows defender.
Thank you

A:Unable to turn on Windows Defender real time protection

Did you uninstall Bit Defender using their uninstall tool? Chances are there are fragments of the program left over which may be causing this problem. You can find the Bit Defender uninstall tool here, run it & hopefully this weeds out any leftovers.






To be sure everything is removed properly, we also recommend using our dedicated uninstall tool. Download it from this location and then run it on your system:
http://www.bitdefender.com/files/KnowledgeBase/file/The_New_Bitdefender_UninstallTool.exe

1 more replies
Answer Match 79.8%

Hi guys, I'm a bit desperate here right now.

I have the same problem that this guy over here. I'm running Windows 10 Home x64, version 1607, build 14393.0.

I had to restore the PC to a previous point because I ****ed up some drivers. Then my AV (Bitdefender Free) started having some issues (they gui didn't display correctly) so I decided to uninstall it and just go with Windows Defender.

The problem is I can't get it to work... I get a notification in the Action Center saying to turn on the virus protection, when I click it, Windows Defender goes green(PC status: protected, Real time protection: on) for a second and then goes yellow again (PC status: Windows Defender is OFF, Real time protection: Handled by another AV program) and I get the notification again. If instead of clicking the notification I click "Turn on" on the Windows Defender gui, Windows opens another window, "Apps & Features" in settings, like asking me to uninstall the other, nonexistent AV.

Now, I've tried a lot of things...
Of course, I have completely uninstalled Bitdefender. I used the official tool provided by them for this. There is nothing in the registry by bitdefender nor any file or folder by that name in my PC.

I have tried every step listed here.

I have tried to install another AV (Avast) and the uninstall it to see if this would "reset" somehow windows defender. (Nope.)

I have tried option #2 here Windows Defender - Turn On or Off in Windows 10 - Wind... Read more

More replies
Answer Match 78.12%

I have been having this problem for about a month or two AFTER I had the "FBI child porn, illegal downloading music" virus. I do not think I have the virus anymore, but that something maybe in windows became corrupt and I can no longer download ANYTHING from the net. PLEASE HELP! Very frustrating...I have some logs from DDS and Malwarebytes that I can post if needed...Thanks In advance.

A:Windows defender blocks ALL downloads...Can't turn on windows firewall

Hello nick20z71 I would like to welcome you to the Malware Removal section of the forum.Around here they call me Gringo and I will be glad to help you with your malware problems.Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!Please do not run any tools unless instructed to do so.We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same... Read more

4 more replies
Answer Match 78.12%

Hello,

I am having trouble with Windows Defender and Update. I am getting error 0x800705b4 for Defender and though I've searched online on how to fix the problem none of them seem to work. Also, my computer won't let me access the update & security portion of my settings. When I click on it the window closes immediately.

A:Can't turn on Windows Defender and cannot open windows update window

RE : I am having trouble with Windows Defender and Update. I am getting error 0x800705b4
That error code usually happens, but not necessarily always because of that, when you have a 3rd party anti-virus program installed, such as Avast, AVG, Norton and McAfee. Those programs mentioned have their own defender and having 2 defenders running in the same computer will create conflicts, not to mention redundancy. Therefore, those programs will shut down Windows Defender.

Editing............
Please disregard the suggestion posted below. I misunderstood your question.

RE : my computer won't let me access the update & security portion of my settings
Try this tutorial :
Reset Windows Update in Windows 10

Also, have a look at this:
Windows Update Troubleshooter

more replies
Answer Match 77.28%

On every boot when 10 opens it asks me to turn on Defender and this can be done by clicking on the message (lower right corner), but why does the system keep turning it off?

A:On every boot Windows 10 asks to turn On Windows Defender

What other AV program beside Windows Defender - if any - are you running?i_Xp/Vista/W7/W10 Usermessage edited by XpUser

4 more replies
Answer Match 76.86%

This is driving me crazy. My HP has Windows 7 and everytime it connects to the internet (wireless connection) Windows Live Messenger opens down in the left hand corner taskbar near the start menu. I close it, and fifteen minutes later it will open again.
I opened the options and unchecked the boxes pretaining to 'Run Windows Live Messenger when windows starts' but it still repeatedly opens. I use hotmail, but i really have no use for Messenger. The program is not listed under add/remove programs. Someone please help me turn this thing off.
 

A:Solved: Windows Live Messenger-TURN IT OFF TURN IT OFF!

It should be listed in Programs & Features under Windows Live Messenger or Windows Live Essentials. If you still can't find it listed then go to get.live.com and re-download the installer, reinstall it, then uninstall it.
 

2 more replies
Answer Match 76.86%

Wife updated Norton twice and had two Norton Firewalls and Windows Firewalls running together. Paid twice for the 2 updates. Removed Norton Completely and then re-installed Norton 360 Security Version 5, but am still unable to turn off Windows Firewall under Windows XP Pro and also cannot turn on Automatic updates, getting message "we're Sorry, the Security Center could NOT change your Automatic Windows Update setting. To try changing these settings, go to SYSTEM in Control Panel. On the Automatic Updates Tab, select AUTOMATIC (recommended) and then click OK. None of this works, then tried using an app to reset Security Settings and that didn't work either. Any suggestions on what I try next. I would like to reinstall Norton 360 Internet Security Version 5, I know there are those out there that hate Norton and the overhead that comes with it, but over the years I've gotten used to it and I like it very much. Thank you, PhotoRay

A:In XP Pro can't turn off Windows Firewall or Turn on Automatic Updates

How did you remove Norton in the first place?

3 more replies
Answer Match 76.02%

I have had Windows 10, 64 bit since the end of August and recently I noticed that Windows Defender is "turned off" and will not allow me to turn it on. When I searched for it and clicked the icon, I got a message in a little pop-up window that says "This app has been turned off and isn't monitoring your computer." It does this even if I "run as administrator". If I go to Settings, Update & Security,  Windows Defender, I see the Real-time protection is turned on and greyed out so I can't do anything, yet everything else says it's off. Does anyone have any ideas on this? Very strange.
And just today another strange thing happened. I was on a webpage with a few windows open in other tabs, using the Edge browser, and all of a sudden they just all closed. When I clicked to reopen my browser, they opened in a tiny little window, with a few tabs. Very strange.
I await any ideas on what might be going on here. Thank you.
~ Cheryl

A:Windows Defender turned off (in Windows 10) Can't turn it on.

If you have another AV installed, Defender won't turn on.

33 more replies
Answer Match 76.02%

I can not turn on the windows defender in windows vista, when I open and click on "turn defender on it does not do anything, and will freeze up.

A:can not turn on the windows defender in windows vista

Hi zssakena. . .

Welcome back to TSF - Vista!

Try the System File Check/Repair -

START | Type cmd.exe | right-click on cmd.exe | type the following:

sfc /scannow

regards. . .

jcgriff2

3 more replies
Answer Match 75.6%

how do I turn on macaffee in vista home premium? It was working last nite until I put it into sleep mode. Today macaffe is disabled in the taskbar and am wondering how to turn it back on, Thanks for your help

A:How to turn on McAfee

Not sure what you mean by disabled in the task bar. Try Start - All Programs - McAfee - Whatever McAfee program you have

5 more replies
Answer Match 74.76%

I followed the process of unchecking the box "USE THIS BUTTON" then SAVE.
Have done this 5/6 times and then try to copy my file and still get the refusal to let me. So i go back to Defender and sure enough, the box is checked.

Anyone know how to make Microsoft let me do what I want to on my own PC that I paid for??

A:I can not get defender to turn OFF

The more important question is why would you want to turn Windows Defender off?

What anti-virus are you using?

What firewall are your using?

3 more replies
Answer Match 74.76%

Hay guys, got a problem I am trying to turn Win Defender on, but it is off. want to scan some fles and folders.
System is Vista
Dose win essencials inter fear with this?

Try to turn Defender on and it says it has an error, Should I go to MS and see if I can reldownload Defenders

Note My goal is to Get ever thing I want on to DVD/CD and then Install Win 7 to ugrade the system and get rid of a lot of adware and and spyware that may be lucking around.

The install essentials and adware and or anything else I may need. alone with password and encrypting and important files. Adding outlook Email and zoom test so I can see the monitor better. Then maybe I can keep these darn junk ads and thing off my system for a while. God Bless DC

A:How to turn Win Defender on went it is off

DC we have told you in the other thread to visit the security forum area for help the chances are whatever has got in is blocking defender.
this will show you how to turn it on and off Turn Windows Defender on or off - Microsoft Windows Help

7 more replies
Answer Match 74.76%

Hay Guys/Gals, I have a problem I can not explain

1)System is slowing down !
2)Win Defender will not run or can be turn ON
3) Win Essential ran full scan & quick scan, found no problems
comment;Does Win Essentials provent Win Defender from functioning?

4) downloaded Spybot and ran Scan; Found 101 threads bugs
comment;not sure if I should buy fix and remove from skybot to continue or not???

5) tryied to run proformance and Maintance testing, can co get a clear understand what it suppost to do !!!! Tell me my proformance score is 3.0 but does not really explain wha to do to improve system proformance with out lusing my programs or password tonet accounts.

Help! What to do????

A:Need Help! Win Defender with not turn on!

The security feature in Windows Essentials prohibits Windows Defender from "opening". That's normal.
Before messing around too much it's better to go to our malware help:

We recommend that you read this article…
NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help - Tech Support Forum
follow the instructions very carefully; then, post all the requested logs and information; as instructed, in the Virus/Trojan/Spyware Help - Tech Support Forum section of the forum.
(Simply, click on the colored links to be re-directed.)
Please ensure that you create a new thread in the Virus/Trojan/Spyware Help - Tech Support ForumForum; not back here in this one.
When carrying out The Malware Removal Steps, if you cannot complete any of them for whatever reason, just continue on with the next one until they are all completed.
However,it is extremely important to make mention of the fact that you could not complete any of the steps in your post to the Virus/Trojan/Spyware Help - Tech Support Forum Forum; where an Analyst will assist you with other workarounds.
Once done, please be patient, as the Security Team Analysts are usually very busy; one of them will answer your request as soon as they can.

3 more replies
Answer Match 74.76%

.
DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 9.0.8112.16421
Run by Dell620 at 23:43:53 on 2012-01-25
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.8105.6300 [GMT -5:00]
.
AV: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {86355677-4064-3EA7-ABB3-1B136EB04637}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {3D54B793-665E-3129-9103-206115370C8A}
FW: McAfee Firewall *Enabled* {BE0ED752-0A0B-3FFF-80EC-B2269063014C}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\System32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\mfevtps.exe
C:\Program Files (x86)\Dell\Dell Datasafe Online\NOBuAgent.exe
C:\Program Files (x86... Read more

A:Mcafee firewall won't turn on

Hello and Welcome to the forums! My name is Gringo and I'll be glad to help you with your computer problems. Somethings to remember while we are working together.Do not run any other tool untill instructed to do so!please Do not Attach logs or put in code boxes.Tell me about any problems that have occurred during the fix.Tell me of any other symptoms you may be having as these can help also.Do not run anything while running a fix.Do not run any other tool untill instructed to do so!Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.Run Combofix:You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<Combofix may need to reboot your computer more than once to do its job this is normal.You can download Combofix from one of these links.Link 1Link 2Link 3 1. Close any open browsers or any other programs that are open.2. Close/disable all anti virus and anti malware programs so they do not interfere with the r... Read more

6 more replies
Answer Match 74.76%

Beginning a few weeks ago, my Mcafee Firewall quit turning on. The windows firewall won't turn on either. When I try to set the Mcaffee firewall to ON, it just turns right back off. I ran Malwarebytes about a week ago and it did find a trojan, but since then it hasn't found anything. Not sure what's going on. Your help will be much appreciated... Thanks, Chance
I ran GMER but it didn't produce anything. Also, the only items that were checked were: Services, Registry, Files, and ADS. The rest were greyed out. Maybe because I'm running 64 bit? Not sure. So there was nothing to post from the GMER scan.
.
DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 8.0.7600.16385 BrowserJavaVersion: 1.6.0_22
Run by Mark at 14:14:20 on 2012-01-01
Microsoft Windows 7 Home Premium 6.1.7600.0.1252.1.1033.18.6135.4330 [GMT -5:00]
.
AV: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {86355677-4064-3EA7-ABB3-1B136EB04637}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {3D54B793-665E-3129-9103-206115370C8A}
FW: McAfee Firewall *Enabled* {BE0ED752-0A0B-3FFF-80EC-B2269063014C}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\system32 ... Read more

A:Mcafee Firewall won't turn on

Hello and Welcome to the forums! My name is Gringo and I'll be glad to help you with your computer problems. Somethings to remember while we are working together.Do not run any other tool untill instructed to do so!please Do not Attach logs or put in code boxes.Tell me about any problems that have occurred during the fix.Tell me of any other symptoms you may be having as these can help also.Do not run anything while running a fix.Do not run any other tool untill instructed to do so!Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.Run Combofix:You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<Combofix may need to reboot your computer more than once to do its job this is normal.You can download Combofix from one of these links.Link 1Link 2Link 3 1. Close any open browsers or any other programs that are open.2. Close/disable all anti virus and anti malware programs so they do not interfere with the r... Read more

16 more replies
Answer Match 74.76%

I see others are having same problem. After having removed the fake Win 7 security program from my daughter's laptop tonly issue I am experiencing is that the McAfee firewall will not turn back on - even the main security center window shows that the firewall is on, but the when I click to review firewall settings, the firewall window shows that the firewall is turned off and when clicking on it to turn it on it just goes right back to the off position. So I don't know if it is actually on or not...your help is appreciated.

A:Mcafee Firewall will not turn on

Ran defogger and DDS - here is DDS log:

.
DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 8.0.7601.17514
Run by NinjaDad at 7:54:05 on 2012-01-03
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3034.2074 [GMT -5:00]
.
AV: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {86355677-4064-3EA7-ABB3-1B136EB04637}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {3D54B793-665E-3129-9103-206115370C8A}
FW: McAfee Firewall *Enabled* {BE0ED752-0A0B-3FFF-80EC-B2269063014C}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\Dell\DellDock\DockLogin.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Prog... Read more

4 more replies
Answer Match 74.76%

Last night I received a message from my McAfee anti-virus software, alerting me that my computer had been infected. 3 viruses were listed. Two being ZeroAccess. I can't recall what the other one was. I did a virus scan (through McAfee) and it said that the viruses had been quarantined. I restarted my computer and within a few minutes McAfee said that a Trojan virus was detected. I ran another scan, but instead of 3 threats, 6 were found. All threats were quarantined. I then deleted the quarantined files and restarted my computer. Upon restart I ran another full virus scan. McAfee found nothing and showed that my system was clean. Today when I got on my computer McAfee alerted me that my firewall was off. When I try turning it on it immediately turns back off. I then began searching online for possible fixes. It seems that this is a very common problem popping up and is more than likely caused by malware. I read about someone trying to initiate their windows firewall, but received an error message. I tried the same thing and received the same error message. I have tried running McAfee Stinger, Rootkit Remover, Tune-Up Maintenance, Hitman Pro (which actually worked for one individual, unfortunately not for me), and a whole slew of other recommended antivirus/virus detection programs. Actually upon further research it seems as though 90% of the malware cases (in this particular situation) have had no luck with any of the mentioned programs. Almost everyone has had to solicit... Read more

A:McAfee Firewall won't turn on. HELP!

Hello,Please follow the instructions in ==>This Guide<== starting at step 6. If you cannot complete a step, skip it and continue.Once the proper logs are created, then post them in a reply to this topic by using the Add Reply button.If you can produce at least some of the logs, then please create the post and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the reply and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.Please note that I am not a member of the Malware Removal Team and will not be assisting you in removing the infection. I'm simply helping you to post the information they need in order to assist you.If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

19 more replies
Answer Match 73.92%

I have discovered that my Windows Defender is off. I have tried everything but I can not get Defender highlighted, no check boxes, etc to turn on. I am using Windows 8.1

A:Window Defender will not turn on.

5 more replies
Answer Match 73.92%

Description of the problem:

All files downloaded from the internet as marked as a virus and immediately deleted. Action center cannot enable Windows firewall or defender. I can't reinstall/uninstall any AV. I believe the computer is infected.

Attach.txt


Code:
.
==== Installed Programs ======================
.
Adobe AIR
Adobe Anchor Service CS4
Adobe Bridge CS4
Adobe CMaps CS4
Adobe Community Help
Adobe Content Viewer
Adobe CSI CS4
Adobe CSI CS4 x64
Adobe Default Language CS4
Adobe Device Central CS4
Adobe Dreamweaver CS4
Adobe ExtendScript Toolkit CS4
Adobe Extension Manager CS4
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Flash Professional CS5.5
Adobe Illustrator CS5.1
Adobe InDesign CS5.5
Adobe Media Player
Adobe Output Module
Adobe Photoshop CS5.1
Adobe Reader XI (11.0.03)
Adobe Search for Help
Adobe Service Manager Extension
Adobe Setup
Adobe Type Support CS4
Adobe Update Manager CS4
Adobe XMP Panels CS4
Apple Application Support
Apple Mobile Device Support
Apple Software Update
?Torrent
Bonjour
Chyron Diagnostic Utility
Chyron Lyric 8.1
Chyron Lyric Shell Extension
Connect
D-Link DWA-160
Dell Edoc Viewer
DirectX 9 Runtime
ESET Online Scanner v3
FileHippo.com Update Checker
FileZilla Client 3.6.0.2
Google Chrome
Google Toolbar for Internet Explorer
Google Update Helper
iTunes
Java 7 Update 17 (64-bit)
Java Auto Updater
Java(TM) 6 Update 24 (64-bit)
Java(TM) 6 Update 33
kuler
Malware... Read more

A:[SOLVED] Defender won't Turn On

Restarted the computer and was provided with 2 BlueScreen error reports, which are attached:

6 more replies
Answer Match 73.92%

Hello All:

I see how to turn off the REAL TIME PROTECTION but that is not what I want to do, I want to stop DEFENDER from throwing up the constant flow of Windows Defender Found Threats & is REMOVING THEM. I don't think I'm going to sites that would give me that much malware. I do have Malwarebytes installed along with Xionix RegServ, and Enigma Soft Spy Hunter (which I believe causes Defender to FREAK OUT with all the messages (I pay for Spy Hunter and don't want to remove it just because Defender seems to find it offensive). I want to leave REAL TIME PROTECTION INTACT but not have DEFENDER notify me every time it finds something/anything, I just want it to automatically REMOVE said item or cope with it via quarantine. HELP!

More replies
Answer Match 73.92%

How do I turn on Windows Defender spyware, malware in Windows Security Center automatically w/o having to do it manually everytime on turn on my comp.?

A:Defender auto turn on

Originally Posted by awlmyne


How do I turn on Windows Defender spyware, malware in Windows Security Center automatically w/o having to do it manually everytime on turn on my comp.?



Hello awlmyne,
Open Windows Defender by clicking the Start button , clicking All Programs and then clicking Windows Defender.
Click Tools, and then click Options.
Under Administrator options, select the Use Windows Defender check box, and then click Save. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
This should then enable you to see in Windows Security Centre - Malware Protection -
"Windows Defender is turned on."


[When Windows Defender is on, you will be alerted when spyware and other potentially unwanted software tries to install itself, run on your computer, or change important Windows settings. If you use the default settings, Windows Defender will also check for new definitions, regularly scan for spyware and other potentially unwanted software, and automatically remove any detected item that has a recommended removal action.]
Hope that helps.

4 more replies
Answer Match 73.92%

Hello,
 
I've had McAfee installed for a long while with no issues.
 
Recently however, whenever I use the PC the McAfee alert window informs me that the firewall is not active. Upon trying to turn on the firewall, it temporarily 'appears' to come on, but as soon as I navigate back into the firewall section via general navigation it's already off again.
 
I've tried the standard virus scans, downloaded the McAfee diagnostic tool/anti-malwarebytes etc, and nothing has addressed the problem.
 
I'd be very grateful for any assistance you could provide. The DDS log is given below and attach.txt is provided as an attachment.
 
Many thanks,
 
John.
 
DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 10.0.9200.16576  BrowserJavaVersion: 10.21.2
Run by mike at 18:31:00 on 2013-05-25
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.44.1033.18.6126.4826 [GMT 1:00]
.
AV: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {ADA629C7-7F48-5689-624A-3B76997E0892}
SP: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {16C7C823-5972-5907-58FA-0004E2F9422F}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
FW: McAfee Firewall *Enabled* {959DA8E2-3527-57D1-4915-924367AD4FE9}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\system32\atiesrxx.exe
C:\Windows\System32\svchost.exe ... Read more

A:McAfee firewall will not turn on - Many things already tried

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.
We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.
To help Bleeping Computer better assist you please perform the following steps:
*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/495865 <<< CLICK THIS LINK
If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.
***************************************************If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of t... Read more

8 more replies
Answer Match 73.92%

When I turned on my computer today, both my McAfee on demand scan and my windows firewall had turned themselves off. I put them back on, but I started getting a lot of popups when I hadn't even opened a browser. I tried to do a system restore, but the manual restore point I had created was gone. I did a Malwarebytes scan and deleted everything that came up. When I restarted my computer, McAfee turned itself off again, but the firewall stayed on. Here are my logs:Malwarebytes' Anti-Malware 1.23Database version: 1000Windows 5.1.2600 Service Pack 32:27:24 PM 12/22/2008mbam-log-12-22-2008 (14-27-24).txtScan type: Full Scan (C:\|D:\|)Objects scanned: 113905Time elapsed: 54 minute(s), 3 second(s)Memory Processes Infected: 0Memory Modules Infected: 3Registry Keys Infected: 9Registry Values Infected: 2Registry Data Items Infected: 2Folders Infected: 0Files Infected: 8Memory Processes Infected:(No malicious items detected)Memory Modules Infected:C:\WINDOWS\system32\khfCuRig.dll (Trojan.Vundo) -> Delete on reboot.C:\WINDOWS\system32\kjirmbug.dll (Trojan.Vundo) -> Delete on reboot.C:\WINDOWS\system32\hgGYRKCt.dll (Trojan.Vundo) -> Delete on reboot.Registry Keys Infected:HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{9f460492-1695-4326-8dc0-45ea0190b768} (Trojan.Vundo) -> Quarantined and deleted successfully.HKEY_CLASSES_ROOT\CLSID\... Read more

A:McAfee and firewall turn themselves off at startup

Hi ,

The forums are really busy, that explains why logs get behind. If you still need some help, please start with posting a new hijackthislog in this thread. Don't start with a new thread.
Then we'll take a look.
Regards,

Rosty.

10 more replies
Answer Match 73.92%

For the last few days I have had a problem where my McAfee firewall won't turn on or stay on. I did some research on this and saw that it was an issue other people were having related to malware.

I did a full system scan with McAfee, and nothing was found. I also did a full system scan with Malwarebytes, and that turned up a few culprits which it removed, but the problem remains. If I open up McAfee and go to the firewall and click "turn on", it immediately clicks itself back off regardless.

Then I tried turning on the Windows firewall, and was unable to do that either. I actually got an error message that popped up and said it was unable to change some of my settings.

Here are the logs, with GMER, I was only able to select services, registry and files. Everything above that was not available to be checked or not.

Thank you in advance for the assistance.

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DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_30
Run by JME at 10:22:58 on 2011-12-25
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.8151.6397 [GMT -5:00]
.
AV: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {86355677-4064-3EA7-ABB3-1B136EB04637}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {3D54B793-665E-3129-9103-206115370C8A}
FW: McAfee Firewall *Enabled* {BE0ED752-0A0B-3FFF-80EC-B2269063014C}
.
============== Running Processes ==============... Read more

A:McAfee Firewall Won't Turn on or Stay On

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20 more replies
Answer Match 73.5%

How to turn windows firewall off? I can't click the Turn Windows Firewall On or Off

A:How to turn windows firewall off? I can't click the Turn Windows Firew

This may have been disabled on your computer, particularly if you are in a Domain (e.g.: at work, in a library, etc).

However assuming that you have Administrator rights to your computer you should be able to turn it on and off by going to Start > Control Panel > Windows Firewall > Turn Windows Firewall on or off.

If you cannot turn the Firewall off through the above approach try the following Start > Control Panel > Administrative Tools > Services

Looks for the 'Windows Firewall' Service, double click it, then click on 'Stop'.

From within the Service properties you can also stop the Firewall from starting with Windows, etc.

2 more replies
Answer Match 73.08%

I am using a Dell Inspiron 3521 with Windows 8.1. I have Superantispyware, Malwarebytes', Iobit Malware Fighter, and Advanced System Care Pro installed. Is one of these disabling Windows Defender? The Action Center says virus protection is not turned on and I am not able to manually turn Defender on. Also, is there another program I could use to take the place of Microsoft Security Essentials? Any help would be greatly appreciated. Thanx in advance.
 

A:Windows Defender will not turn on in Windows 8.1

Using IObit Advanced SystemCare Pro and other apps of that nature is a good way to "trash" the Windows operating system and wreak havoc with a computer.

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3 more replies