Tech Problem Aggregator

Lenovo T420S lid latching mechanism

Q: Lenovo T420S lid latching mechanism

Hello, Does anybody know what is the part number/s for the latching mechanism, whole mechanism/slider etc., that holds the lid/screen closed? I found some other posts where they were talking about the lid/screen hooks. I'm talking about the mechanism that the hooks get retained in. I've started to put together a T420s that someone else took it apart and when I finished I realized that I was missing the latching mechanism and I've looked online and I couldn't find anything, not even the proper name/definition for that part/s. Thank you,Emil

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Answer Match 68.46%

Hey guys,

I have a Lenovo T420s that is crashing also daily. I've attached some .dmp files as well as the jcgriff2 file and PERFMON html file as requested.
Appreciated any help on this.

? OS - Windows 7?
? x86 (32-bit)
? Windows 7 was origianlly installed on the laptop
? The OS is an OEM version
? 2 year old laptop
? OS is two years old

? System Manufacturer Lenovo
? Exact model number T420s

A:Regular BSOD for Lenovo T420s

Hi,

In regards to the perfmon:


Quote:




The device, Cisco AnyConnect VPN Virtual Miniport Adapter for Windows, is disabled. If this device is no longer used it may be intentionally disabled. The Plug and Play ID for this device is ROOT\NET\0000.




Is this disabled on purpose?

All of the attached DMP files are of the RDR_FILE_SYSTEM (27) bugcheck.

A problem occurred in the SMB redirector file system.
If we look at the call stack (it's very large so I will only show what's relevant, really):

Code:


vv kept going until it hit the bugcheck

b838f7d0 9b28e56e 8724e748 89ba5b90 872810d0 proxyclientflt+0x28fa
b838f7e8 9b28c965 8725be40 89ba5b90 8725be40 proxyclientflt+0x356e
b838f7fc 83076c1e 8725be40 89ba5b90 85ee37d0 proxyclientflt+0x1965
b838f814 9b29eedf 89f5a008 85ee37d0 872810d0 nt!IofCallDriver+0x63
b838f828 9b29a291 872810d0 85ee37d0 89f5a008 proxyclientwebfilter+0x8edf
b838f860 9b2a0044 89f5a008 87274ca0 89f5a008 proxyclientwebfilter+0x4291
b838f880 9b2a3c76 89f5a008 85ee37d0 89f5a008 proxyclientwebfilter+0xa044
b838f898 9b2a11bb 00000000 89f5a008 872810d0 proxyclientwebfilter+0xdc76
b838f8b4 9b29eeed 0f2810d0 85ee37d0 00000000 proxyclientwebfilter+0xb1bb
b838f8d0 9b29f346 872810d0 00000103 89ba5b90 proxyclientwebfilter+0x8eed
b838f91c 9b29f9ba 85ee37d0 0000009f 00000001 proxyclientwebfilter+0x9346
b838f930 9b29a789 85ee37d0 89ba5d20 872810d0 proxyclientwebfilter+0x99ba
b838f95c 9b2a0044 8a955398 00000104 89ba5b90 proxycl... Read more

1 more replies
Answer Match 67.62%

Hello. I bought a battery which was described as:"Original 100% new Laptop Battery 42T4844 (11.1V 3900mAh 44WH 6Cell) for Lenovo ThinkPad T420s Series 42T4845 0A36287 66+". I suspect it could be fake Lenovo battery. Observation:- fully charged battery has enough energy for only 1 hour of work (with CPU Load on 30%) I collected some info (here come links to files): 1) picture of battery:    Picture2) Screen: Lenovo Power Management:    Picture 3) Batterymon Info:     Picture 4) Performance Monitor (perfmon) collected during discharge/charge process:         comment: red line (described as "Czas procesora %") presents "CPU Time %" which reflects CPU Load.     Picture5) Log collected by Batterymon (txt file):     Log file .txt Based on the logs (after multiple tests) I tried to estimate/calculate real capacity of the battery.Result: ~30 Wh (i.e. ~70% of declared capacity). I'd be grateful for help.Regards. 

A:Fake 42T4845 (66+) Lenovo battery for T420S ?

HelloNo doubt, that's a faked battery.

2 more replies
Answer Match 67.62%

My lenovo t420s will gave low or no sound trough the audio port....  I tired updating the Driver and still nothing. Please help. 

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Answer Match 67.62%

The Lenovo Battery Guage on my T420s, running Windows 10, just disappeared on me this morning.  It looks likes Windows did an update overnight.  I checked and the guage is still enabled.  Any suggestions?  ? 

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Answer Match 67.62%

Hello, I bought a new battery for Lenovo T420s, which does not work when I install can see that the battery is charging but only reaches 99% and when the power cord removal at shutdown. Team Facts: Model: T420s OS: Windows 10 Old battery: FRU: 42T4845 Li-ion 66+ New Battery: FRU: 42T4847 li-ion 81 +

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Answer Match 48.72%

Recently, using FF 2.0.0.16 on my Vista Ultimate 32 bit computer, I notices popup ads from c5.zedo.com, when I visited a web page. The pop ups appeared if I left OR right clicked on a text area. The mouse pointer remained a pointer; had not changed to hand with extended index finger.

I verified that FF's popup blocker is / was on. I removed all exceptions & restarted the PC. Same problem. I viewed the page source, searched for zedo and found it related to java script.

I turned off Java, rebooted & the problem went away.

This did NOT occur using IE 7.

I stopped the popups by using the modified hosts file from mvps.org. Because the .bat procedure used by the mvps author to replace the hosts file failed in the past, I copied the contents of the modified hosts from mvps.org & pasted the contents into my hosts file, rebooted & success occurred. I had re-enabled java in FF.

I hope this information is useful to anyone else who encounters the phenomenon.

RF123
 

A:New [ to me ] Pop up mechanism with FF

rainforest123 said:


I verified that FF's popup blocker is / was on. I removed all exceptions & restarted the PC. Same problem. I viewed the page source, searched for zedo and found it related to java script.

I turned off Java, rebooted & the problem went away.Click to expand...

Firefox's popup blocker does not block all popups, although it does its best. The best way to block ads and the rest of the popups would be to use the Firefox AdBlock Plus extension.

Also, Java is not the same thing as Javascript. They are completely different, and I'm assuming you disabled JavaScript, not Java. However, you don't want to completely disable JavaScript because almost every modern website uses it in some way or another. AdBlock Plus should block the ads, but you can also use NoScript to block all JavaScript on a per-site basis.
 

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Answer Match 47.46%

I have a HP Deskjet 3745 I've had for a year and it keeps getting locked up on the left side and says mechanism error cradle can't move. I can print a test page but when it gets to the bottom of the page thats when it gets locked up. I try to align it but Its printing sideways like the cradle is out of alignment but its screwed in tight plus the lines are overlapping each other like theres a problem with the ink. The ink has 75% left. I sold it and took it over there one day after work so it sat in my car so I think maybe the heat inside the car may have did something. The lady I sold it to just moved and I think they may have dropped it cause theres a black scuff mark on the corner but she said she didn't. I had to give her money back so now I'm left with a broken printer.
 

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Answer Match 47.46%

pci bus mechanism #2

won't boot to floppy

freezes at that message
 

A:freezes =pci bus mechanism #2 error

7 more replies
Answer Match 47.46%

is there?
I'd like to give a little feedback.

A:Feedback mechanism to MS on RTM release?

No, since RTM is the final version.

1 more replies
Answer Match 47.46%

My Windows Mail program suddenly stopped sending and receiving messages. The following error message popped up: "Account: 'Windows Mail', Server: 'pop3, Server Response: ERR An authentication mechanism MUST be entered,' Port: 110, Secure (SSL): No, Server Error: 0x800ccc90, Error Number: 0x800ccc18"

I have tried to trouble shoot settings. Everything appears to be correct per my internet provider. My operating system is Vista; I have been using Windows Mail for several years with no problem. Nothing has changed with my computer re: recent updates or new programs.

What is an "authentication mechanism" and how do I set/respond to the error issue? Any available help would be greatly appreciated! (FYI I'm not a computer techie-type so simple-minded (referring to me of course!!!) direction would be especially appreciated! Thank you!!!

A:Authentication Mechanism MUST be Entered

The problem could be with your mail provider. Wait until tomorrow, if it still does not work properly report back and we will go from there.

3 more replies
Answer Match 47.04%
Answer Match 47.04%

Hi Team,
May I know how does windows time works?
During system boot up, after BIOS transfers the ownership to windows, does windows get the time value from CMOS RTC?
After that, how does windows time tick-tock? using PCH's HPET(High Precision Event Timer) or CPU's TSC(Time Stamp Counter)?
Does any interrupt or events will cause windows time pause? such as SMI?
Any documents from windows to explain this mechanism.
If I have to debug an issue relative with windows time, any way to monitor this time during system boot up?
it is a data structure or run time register reading or something else?
Thanks,
-Tarzan

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Answer Match 47.04%

Recently, the eject button on my dvd drive stopped working. I took off the faceplate and noticed the pin that would push the eject button on the drive was bent, and pushing the button on the drive still caused the drive to eject. So I'm pretty sure it's a problem with the faceplate only.

Does anyone know where I could find a new one? I have a HP dv6000 series (dv6568se)

Thanks!
 

A:Broken eject mechanism on laptop

Though I didn't do research on the particular model, I would assume you would have to send it in to HP for it to be replaced.
 

2 more replies
Answer Match 47.04%

Good morning.
 
I'm a third year university student and for one of my assignments, I am to write a research report based on the question 'Are Passwords an Effective Security Mechanism'. I have focused the research on biometric and traditional (alphanumeric combination) passwords. Also, I am required to obtain some primary research which can be argued against my secondary research to form some sort of conclusion, and to do this, I have decided that a questionnaire is the perfect solution.
 
I would appreciate it if some of you would take the opportunity to complete my questionnaire as you will be helping me out a lot. It will take no more than 2 minutes to complete. Also, I would be interested in hearing your thoughts and opinions on biometric and traditional passwords, regarding their security.
 
The survey can be found here - https://www.surveymonkey.co.uk/r/VMS7XPD
 
I apologise if this is in the wrong section or breaks a rule. I have checked the rules out and I believe it doesn't break the advertising rule, but it might to you guys.
 
Thanks in advance.

A:Are Passwords an Effective Security Mechanism

The user is the first and last line of defense. Strong passwords can be effective security measure. Unfortunately, it has been proven time and again that the user is a more substantial factor (weakest link) in security than the architecture of the operating system or installed protection software. Security is all about layers, and not depending on any one technology or approach to detect or save you from the latest threats. The most important layer in that security defense? You! Most threats succeed because they take advantage of human weaknesses (laziness, apathy, ignorance, etc.), and less because of their sophistication.Krebs on SecurityThese were the worst passwords of 2015, and they're only getting worseThis List Of 2014s Worst Passwords, Including 123456, Is EmbarrassingIts 2014 And Our Passwords Arent Getting BetterThe 25 Worst Passwords of 2013

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Answer Match 47.04%

hey,
i just bought a new computer, and assembled it.
everything works great, except that whenever i unplug the computer and then plug it back, i cant turn it back on again for a while.
No lights, no response, like its not in the socket at all. only after a few minutes of being unplugged it lets me turn it on again.
It was very anooying when i assembled the system, and had to wait for a while between adding stuff.
It really pissed me off when i had a power failure in my house for a second, and couldn't use my computer for about 20 minutes later.
Is this a safety thing from enermax? if it is, is there a way i can get around it? or atleast minimize the wait time?
my system, if u think that it might be somthing else:
Processor: Intel core 2 duo E6400
Motherboard: Asus P5B
Mem: DDR2 512Mb 533MHz CL2 Kingston
Graphics: Sapphire Radeon X1950PRO 256MB PCIe
PSU: Enermax Noisetaker 420W

thanx ahead for any help.
 

A:Enermax annoying safety mechanism?

I've got the 475W Noisetaker and a 480W Noisetaker II, never had this problem with either of them. I did static discharge on the case of the comp that had the Noisetaker in it once and it wouldn't power on for a few minutes, but I've never had a problem like you are discribing.

I may be off on those wattages, I can't be arsed to check for sure right now. But I'm not off by more than 15, and its not even relavent to your case.
 

1 more replies
Answer Match 47.04%

Hi Gang,

When I try to search my computer, any part of my computer, the search module seems to stall. That is, it doesn't appear to be doing anything for anywhere between 10-30 seconds. After this time the meter starts working and the word "searching" comes up on the search box.

There seems to be a long delay between the time I give the order to search, and the time the search command is actually executed.

What can I do to eliminate this delay?

I have WinXP Pro SP2
 

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Answer Match 46.62%

yearly renewal coming up.. I KEEP thinking of items read and thought I willgive latest for instance.. I know I WILL PUT ON THAT LITTLE PROG SHOWING WHEN WINDOWS IS FULLY AVILABLE.. [oops sorry arthritic fingers and bi focal] NOW where is it I wonder.. I WOULD PAY EXTRA TO HAVE SUCH An index FACILITY AS I DO VALUE THE WRITEN oops word especially for instructions. thanks

A:Search mechanism for 2016 printed PCA MAGS

I'm sure that makes some kind of sense to you, but I'm struggling to understand what it is you want to know.

1 more replies
Answer Match 46.62%

Hello there I have a HP Envy TouchSmart 15 Notebook and everything is okay with it but I was told it has a safety mechanism in the laptop where if I move it to much or tilt it the wrong way it will freeze up and be roughly 1 fps for a good 2-5 minutes I really hate it when I'm trying the walk movies in bed and I move a bit and it activates it does anyone know how to disable this feature?

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Answer Match 46.62%

Is there any built in mechanism in Windows 7 during the fresh installation that all files are copied successfully from DVD to hard drive? or as long as Windows 7 completes the installation no matter how fast/slow it takes, one can assumed that all files are copied successfully?

Mine took about 25 mins, but during the installation lots of long pauses while reading/copying files from my 4X DVR+RW to hard drive as if Windows couldn't find files or constantly waiting from the rewritable 4X DVR+RW), but it eventually competed the installation in 25 mins none the less without giving out any error messages.

Thanks.

A:Built in mechanism to check files during installation?

you might try
cmd sfc /scannow it checks for any corrupt system files.

2 more replies
Answer Match 46.2%

I am looking for a Windows 7 script (perhaps in vbs) or another mechanism that will copy the target of a shortcut to a new folder.
 
If the shortcut points to a single file, copy the file to the new folder
If the shortcut points to a folder, copy that folder to the new folder
 
Thank you.

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Answer Match 45.36%

Hi, i have a T420s, unfortunately the backlight is not working anymore.I had this before on a T400s, there i had to replace a fuse. Does anyone know what the common reason for a T420s is, when backlight is gone?Is a broken fuse likely? I don't have any idea which fuse this could be? What about failure at lid-close-switch, graphics driver, lcd-cable, panel? Thanks

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Answer Match 45.36%

My T420s is noisy. On AC despite having perfectly fine temps around 40-50c, its very audible and the fan keeps running on 3600rpm. Is there anything to do, I have tried changing the fan settings from power manager to "balanced" and all instead of max performance, it still is noisy and the fan wont slow down. Weird thing with it is that if I put the laptop under heavy load where CPU gets to 80-90c, it will speed up to 4000rpm, and after cooling down back to 40-50c when there is no load, the fan will not slow down. It's like its stuck on the max speed it will get to and wont slow down. If the laptop runs fine with fan running 4000rpm in 80-90c I don't see any reason for the fan to not slow down when it cools down to 40-50c. Is there anything to do, thermal paste and dust shouldnt be a issue since I have taken it apart few months ago and cleaned it and repasted it and it's just like before, didnt help. I also have the latest BIOS on it, and it seems like noise is a common issue for this model when I googled about it

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Answer Match 45.36%

Running Win 10 Pro, all drivers up to date, latest BIOS. The fan runs at 4,000RPM almost all of the time especially at idle. CPU is 35C. Is this normal for this series? I have a T400 and the fan does not run constantly.  

A:T420S Fan Always Running?

Try installing TPFanControl: http://tpfancontrol.com
 
-

1 more replies
Answer Match 44.52%

Hi there, im getting BSOD almost once a day, when im on youtube, in word or just doing nothing.
I Just reinstalled windows 7 twice, since I had like 30 BSOD over a period of 4 months, but I just figured back then, that I had played with something I shouldn't have done.

Well I still get BSOD after my second fresh win7 install and as far I can see it has something to do with ntoskrnl.exe, but im rly not an expert.
Windows 7 home premium 64bit sp1 - retail version.
Isn't the windows that came with my notebook.

Specs:
Lenovo T420s 4173RB4
Intel(R) Core(TM) i5-2520M CPU @ 2.50GHz
2 x 4gb 1333mhz 1kingston 1samsung
Intel HD Graphics family 1600 x 900
Conexant 20672 smartaudio hd
HDD: INTEL SSDSA2BW160G3L
My T420s notebook is a half year old.

Please let me know if you need more info

regards
MVJ

A:T420S random BSOD's

Hi MVJ and welcome to SF





Quote:
Well I still get BSOD after my second fresh Windows 7 install and as far I can see it has something to do with ntoskrnl.exe


those Windows components are almost never the culprit. They get named because they're the last link in the chain (so to speak)
2 of your crashes are attributed to graphics drivers. One on an Intel driver (probably the on board GFX)
Code:
igdkmd64.sys Mon Sep 26 05:40:22 2011 (4E804886)
, the other one on the NVidea driver
Code:
nvlddmkm.sys Fri Aug 12 06:55:35 2011 (4E4506A7)
.

I would update those first, depending on what you're actually using (you're not using both are you?)

Intel
or

NVIDEA

Another big problem is your installation of Daemon Tools it uses a resident driver that's notorious for causing BSODs
You should uninstall it after this tut: DuplexSecure - FAQ
And use one of the following programs instead:

Freeware MagicISO Virtual CD/DVD-ROM(MagicDisc) Overview
SlySoft Virtual CloneDrive
Gizmo Central -- Enliven your PC

-DG

Code:
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\David\Desktop\MVJ\012412-12230-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: W... Read more

9 more replies
Answer Match 44.52%

My T420s throttels its CPU while on AC Power to 0.78GHz. It doesnt maka a difference, wheather it is 90W or 65W AC Power. This effect occours when the battery is inside and also when the battery is removed, but only on AC plugged in.When the laptop runs on battery, the cpu seams to work normal. I also tried another battery, because i have two T420s. Also no difference. The latest bios 1.41 is installed.I have speedstep set to max performance - no changeI have deactivated speedstep - no changeI have reseted my BIOS settings - no changeI have tried different OS (Win 10, Ubuntu 16.04) - no changeI have tried to downgrade the BIOS - no chance to manage this (If anyone has an idea, it is welcome) I did Cinebench benchmark and it showed, that on battery, the laptop runs fine. Only when AC Power is plugged in, I have the troubles. Any recommendations or solutions are welcome! Thanks,Klaus

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Answer Match 44.52%

Hi guys! I have a T420s. Changed theventilator, because it was loud. But since, the screen is not good. The right screen is cropped.I watched the cables, but it is good. Changed the screen to a x2?0 screen, but it is show only white. I can changed the lighting, and blink the screen. If i plugged a extrenal monitor is great. Go back the original screen, since only show white.Original error: Any idea? PS: Sry for my bad english. Szabi

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Answer Match 44.52%

I want to run a Virtual PC in VirtualBox and get the message, that I need to enable VT-x. I have updated to the newest bios (1.31) but i still don't have the option to enable "Intel Virtualization Technology" under the Config --> CPU menu. What am I doing wrong?










Solved!
Go to Solution.

A:Enable VT-x in bios on T420s

Look in the Security -> Virtualization menu.

8 more replies
Answer Match 44.1%

I have been trying to install a new version of windows on my T420s laptop but have been unable to get the system bios to allow me to select the USB jump drive. I have tried a number of different BIOS setting trying to get the drive to show up in the F12 boot list. The only devices that show up are the SSD Hard Drive, the CD/DVD drive and the network boot option. I have searched this site for insight as to why the system will not see the USB, but have not found anything that has worked. Please note I have tried all 3 USB ports, I have 3 different USB jump drives and each of them work when connected to other systems. Thank you.  










Solved!
Go to Solution.

A:T420s will not boot to USB jump drive

Hello and welcome,
 
How did you prepare the flash drives to make them bootable?
 
Z.

9 more replies
Answer Match 44.1%

Hello, No matter what I do, I  cannot get the wifi to work on my ThinkPad T420s running Windows 10. It has never given me issues until randomly I set my computer down and came back to it to find a red x by the icon on the bottom right. I've already tried the radio switch on the right side, and I've tried fn+f5 to no avail. I have uninstalled and reinstalled drivers and I've even reinstalled Windows 10. In device manager, the wifi adapter (intel Centrino Advanced-N 6205) shows up just fine, and says "This device is working properly" in properties. Honestly, it seems like it's behaving as if I have turned the radio switch off but that is not the case. Any help would be appreciated. Ben

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Answer Match 44.1%

Hello guys, My Thinkpad T420S (4171CTO) is freezing when I set BIOS to use only discrete graphics with OPTIMUS detection off. Windows 8.1 Pro is booting up fine, but maybe within 20s after booting up the laptop freezes. Even if I will not log in and leave the system running for 20-30s it freezes as well. There is no BSOD, it's simply mouse and keyboard not responding and I have to hold the power button to shut down.  I've installed Debian Wheezey 7.3 and it freezes as well. When I set BIOS to use OPTIMUS, then Windows 8.1 Pro works fine and Debian Wheezy wors great as well, but it's only limited to Intel HD3000 integrated card.  How can I diagnose my discrete graphics?  Thank you

A:t420s discrete graphics issue

I have this exact issue. I found a partial fix. You need to uninstall the lenovo monitor driver from device manager, but then you lose brightness control, so it's a driver issue on Lenovo's end. Have you found a solution? http://forums.lenovo.com/t5/T400-T500-and-newer-T-series/Windows-8-1-freezes-while-booting-up-with-d...

2 more replies
Answer Match 44.1%

I'm thinking about upgrading my wifi-card to an Intel AC card. As far as I can understand there is a BIOS whitelist for authorized hardware which will require flashing before installing anything with non-Lenovo FRU. As I haven't been able to find a card dealt by Lenovo I don't really see any other option than flashing. Could anyone point me in a direction of a working card, or a working BIOS mod? I was thinking the Intel 7260 as a replacement card. Has anyone done this before? :-)











Solved!
Go to Solution.

A:Upgrading Wifi-card in T420s to AC

Welcome to the forum!
 
There is no out-of-the-box-working AC wireless card for a T420, so you're looking at a BIOS mod.
 
There are places online that specialise in providing modded BIOSes, I doubt that anyone around here will post a direct link to one of them on Lenovo's own forum.
 
Time to put the search engine of your choice to work.
 
Good luck.

5 more replies
Answer Match 44.1%

I have two T420s laptops, each with the NVidia Optimus option. On one of them, I regularly get an annoying popup message stating "GPU Ready to save power", typically when coming out of sleep. I've googled it and looked through the forums and knowledge base, and I've tried all kinds of settings in the NVidia control app, but I can't get rid of the message. I've also compared the NVidia configurations on the laptops, and I can't see any differences. Can anybody tell me how to get rid of this message (or why I should care about it)? It seems to be there just to annoy me. Thanks!

A:T420s with NVidia -- how to disable "GPU ready to ...

Hi dwhiting56Could you try to update your Intel iGPU and NVIDIA dGPU with the latest official driver? I only happened to see this message when I come out of sleep when my W520 is connected with a VGA monitor.
Peter  
W520 (4284-A99)
Does someone?s post help you? Give them kudos as a reward, as they will do better to improve | Mark it as solved if the solution works for you, so it could be reference for others in the future | Please do not email me regarding technical problems, you could post it in the forum
=====================================
Sound Enhancement (Post comments, share mixes, etc.)
Dolby Home Theater v4 ; IdeaPad Slate Tablet

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Answer Match 44.1%

Now and then I get problem with my curser regardless if I use the touchpad, trackpint or mouse. The curser is kind of 'attached' to the scrollbar even when I move the curser in the middle of the screen. This means that the windows is scrolling up and down when I move the curser on the screen. Any clue?  

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Answer Match 44.1%

Hi everyone, I just recently purchased a customized T420s with an Expresscard SD card reader. However it can not be discovered in Win 7 Pro. I pluged the same Expresscard slot SD card reader into my the other notebook, and it is working. I tried to re-install the operation system from the default recovery drive. The BIOS setting is untoughed. (Verion 1.31). Still it is not working(no tone when pluging or unpluging). So this Expresscard slot on my T420s is not working at all. Is there any driver I need to install? Many thanks!!! 0B06026 VBB INTEL CORE I7-2640M PROC           45M3090 VBB GENUWIN7PROFES.64           0A68625 SBB GW7P64 E           0A68976 SBB 14HD+LDBCKLTANTGLDSPMBBBRD           0B06390 SBB NVIN12PNS2OPG1GICI7-2640MP           45M4572 VBB 4GBPC3-10600DDR3 1333SODMM           45M4839 SBB KEYBOARDUS ENGLISH           0A68978 SBB FINGERPRINT READER           0A68993 SBB 720P HD CAM+INTGR MCRPH           0A68992 SBB IT160GB SLDSTDRV,SRATA&nbs... Read more

A:T420s ExpressCard Slot not working

you mean the 4 in 1 card reader doesn't work? does it get detected under the hardware property?It should be automatically detected when you plug and unplug it, well at least this is the case when i tested the T420s of mine friends' when i was showing them how use an eGPU solution.

4 more replies
Answer Match 44.1%

 Hi, I have upgraded my t420s to windows 10 but have now problems with bluetooth. Although sometimes my windows starts and bluetooth is available, another time it is simply not. So I can add devices (audio device in this case) and also connect. But another time when I start the windows again, I see the device but cannot connect. Windows furthermore behaves as if I do not have any Bluetooth.  Any suggestions what todo? I have googled, but didn't find anything (quite a tricky thing to google for...) Any help would be appreciated! Thanks!

A:T420s Bluetooth Problems Windows 10

Hi ernestaigner87,
 
Welcome to Lenovo Forums!
 
Before I go ahead with the assistance, I am sorry to inform you that Laptop T420s is not compatible for windows 10 update, for your reference please find the link given below:
https://support.lenovo.com/sk/sk/documents/ht103535#thinkpad
 
However, try your luck. Try uninstalling and reinstalling the Bluetooth drivers and check for the issue. Please find the link given below to get the latest version of Bluetooth drivers.
http://support.lenovo.com/in/hi/products/laptops-and-netbooks/thinkpad-t-series-laptops/thinkpad-t42...
 
Please let me know whether the above steps helped you.
Thank you, have a good day.
 
Regards,
Naveen.v
 
Did someone help you today? Click on the ?upper half star? at the left side of the post to thank them with a Kudo!

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Answer Match 44.1%

There is an issue with my T420s - few days ago i turn on thinklight and since that ime it shines all time.Once press Fn+PgUp icon appears that is has been switched off, but it is still shining.I have updated drivers\ reistalled lenovo package again, the light keep shining.Also it is shining even once laptop is off. if there a way to turn the light it off manually ?Will appreciate if someone give a shuggestion

A:Thinklight on T420S is working all the time

just wonder if someone can help with my problem ?

1 more replies
Answer Match 44.1%

Hi

I have a Lenovo Thinkpad T420s 4173-W1J. It is ca. 18 months old.

A few months after buying it, I started to get BSOD in irregular intervals for no apparent reason. Sometimes I have been listening to music (itunes/winamp) when the crash occured.
In August I caught a Malware and had to re-install Windows. I didn't use the pre-installed Windows from the recovery partition, but a legit version I got at university. I downloaded all drivers for my notebook from the lenovo support page and they should be up to date.

I am still experiencing irregular BSOD now. I tried bluescreenview, but I don't really know a lot about computers, so that didn't help.

I still have warranty for this notebook, so it would already help to know if this is a hardware problem, so I can send it in.

I'd appreciate any help or suggestions on how to handle the problem.
Thank you!

A:Thinkpad T420s - Random BSOD

Welcome

PROBLEMATIC SOFTWARE:

These contribute in BSOD-s.
Code:
Start Menu\Programs\Avira Public:Start Menu\Programs\Avira Public
Start Menu\Programs\Avira\Avira Desktop Public:Start Menu\Programs\Avira\Avira Desktop Public
Start Menu\Programs\Check Point Public:Start Menu\Programs\Check Point Public
Start Menu\Programs\Check Point\ZoneAlarm Public:Start Menu\Programs\Check Point\ZoneAlarm Public

Please uninstall the above with the free version of Revo uninstaller. Use Advanced Mode to uninstall. Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems
Reboot the system if you are prompted.
MSE is recommended from a strict BSOD perspective, compatibility & stability compared to other antiviruses/internet security software:-1. Microsoft Security Essentials - Free Antivirus for Windows
2. Malwarebytes - Free
3. Good and Free system security combination.
Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

Run a full scan with both (separately) once downloaded, installed and updated.Go to this link: Intel? Driver Update Utility *Check the system for latest updates. Download and install all it finds.

Run the System File Checker. It allows the user to scan for and restore corruptions in Windows system files.1. Click on the
2. Type CMD on Search
3. Left click and Run as Administrator
4. Type SFC /scannow
Full tutorial here:SFC /SCANNOW Command -... Read more

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Answer Match 43.68%

Hi,I have reinstalled my T420s with win 10 1067, it seems the machine can not display on my external monitor (using display port, or any connection).when I set extended or duplicate displays it seems to have 2 displays (the lenovo and my Dell U2414h) but i see nothing on my Dell. Of course i triple verified the input on my Dell is the relevant display port and i am using the same display with the same connection to my T460s ! ) I can see in the device manger only the intel Graphics 3000 and there is PCI serial port which is not recognized.I went over all the drivers in the support page and updated my device manger, including chipest and bios. Still nothing helped. Any help will be appreciated.Thanks 

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Answer Match 43.68%

Fn-Home and Fn-End no longer adjust the screen brightness of my laptop.  The home and end keys alone work fine, as do other function keys.  A suggested solution on another thread was to roll back the video driver - I tried this and lost the video driver altogether, and had to reinstall it manually.  (This may be because I recently had to restore the system to a two-year-old image as a result of another problem, which was apparently caused by updating to Windows 10 and then reverting back to Windows 7).  The video driver (Intel(R) HD Graphics 3000) is up to date.  I am running Windows 7 64-bit edition.  Any idea what could be causing this?Thanks!

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Answer Match 43.68%

I'm trying to run audio to a stereo receiver over an HDMI cable attached to my computer (T420s) through a DP to HDMI adapter. I have the DisplayPort++ symbol on my computer, so a passive adapter should work. The only playback device listed though is Conexant 20672 SmartAudio HD. I've tried installing the Intel Graphics Driver listed on Lenovo's site, hoping it might install the Intel Display Audio driver. It did not seem to. I still have to Intel audio in the device manager. Any ideas on what to do to get audio to my stereo receiver?

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Answer Match 43.68%

First, sorry for my English. I'm do not well,,, I have t420s (not NVdia, hd3000) and i will buy Minidock 3 PLUS and two UHD (2560 * 1600) monitor Problem is I don't know their are work perpectily. I know t420s can use just two monitor inclued t420s's monitor,and hd3000 can use maximum UHD resolution(just DP connetion) However, can I use dual UHD monitor connect on Minidock 3 PLUS's  2 Display Port? (T420's monitor is off) if that not work, 1 UHD monitor and 1 FHD monitor is work? Help me pls.

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Answer Match 43.26%

I have a T420s and upon start up get a message that Windows failed to start, then promts me to "Launch Startup Repair" or "Start Windows Normally." I have selected both options getting the same result. Next, the screen will say "windows is loading files..." then turns black, returning with a screen showing a floating life raft and the lenovo and ThinkVantageTechnologies logos (I've never seen this screen before).I found the ThinkPad hangs on boot - stuck at Thinkpad screen article, so I looked at all USB ports and they are intact without pins touching. Any help would be greatly appreciated!??

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Answer Match 43.26%

I'm wondering if any other T420s owners have had this problem with the media card reader. Until about two weeks ago, the laptop was working fine, or so I thought. I usually put the laptop to sleep mode instead of shutting it down completely just to speed up boot process. Then, two weeks ago, I tried shutting it down completely. It got all the way to the "shutting down" screen but it would not completely turn off unless I hold down the power button. It took a while for me to figure out that the media card reader was preventing it from completely shutting down -- even after restoring it to factory settings. Hardware manager recognizes the controller.  It also recognizes the card reader if an SD card is inserted but would not assign a drive letter to the reader (i.e., I cannot read the card). This is what I've tried:1. Uninstalled and re-installed the drivers for the smart card reader and the controller. That didn't work.2. Restored the laptop to factory settings. That didn't work.3. Uninstalled and deleted the drivers for the smart card reader and the controller, then downloaded and installed the latest drivers from the Lenovo website after restoring the laptop to factory settings. That didn't work. The only common thing in the process is this: the laptop would not shut down completely if there is an SD card in the reader. I initially suspected that it was the SD card itself but I've tried it with four different SD cards and the results w... Read more

A:T420s 4-in-1 media card reader adapter problem

Does manually assigning a letter to the SD card work?

9 more replies
Answer Match 43.26%

Has anyone seen this? I've had it happen to several T420s models. While connected to a docking station with the lid closed, the external monitors will just display flashing colors really quickly like in Kanye West's "All of The Lights" music video. Once the display is done, the laptop shuts off. When I first experienced it, it was on my personal laptop. I switched shells and popped my hdd into another one. It ended up happening again sometime down the line. It then happened to my boss' as well. Most recently I've had a colleague report the same issue. Does anyone have an idea as to what could be the issue?

A:T420s: External Monitor displays flashing Multiple...

I have the same problem too. I am not using any docking station. It occurs very rarely and I notice it happening when I connect to an external monitor or when in video calls. Happens both in Windows and Ubuntu. I tried switching to a different T420s laptop and I see the same behavior there too (but not as frequently as the other one). M_Wilson's description of the issue is spot on. The screen flickers colorfully for about 15-20 seconds and then the laptop shuts off completely. I also noticed sometimes that the laptop gets hot under the part where the display card is present (near the fan outlet vent on the left side). The laptop fan is running at full speed at that time.

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Answer Match 43.26%

Hi,

This ThinkPad T420s was purchased last year and no one has been using it since it gets BSOD randomly.

Now I've decided to try to find the cause of the BSOD so I can contact the repair centers.

The BSOD occurs quite randomly. Sometimes I could trigger a BSOD by stressing the mSATA SSD but sometimes I couldn't.

Any help would be appreciated!

A:ThinkPad T420s random BSOD with no fixed code

Hello there!

Something is seriously wrong since the drivers seems to be duplicated. Multiple ones. First let's rule of hardware related issues.

Run Hardware Diagnostic (RAM and hard Drive) Hardware Diagnostic | Captain Debugger

Run SFC Scan SFC /SCANNOW Command - System File Checker

BSOD BUGCHECK SUMMARY


Code:

Loading Dump File [C:\Documents and Settings\Shyam\_jcgriff2_\dbug\__Kernel__\080212-11044-01.dmp]
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Thu Aug 2 05:39:24.519 2012 (GMT+5)
System Uptime: 0 days 0:18:57.799
BugCheck 24, {1904fb, fffff88004bcb088, fffff88004bca8e0, fffff880014e7100}
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : memory_corruption
PROCESS_NAME: System
BUGCHECK_STR: 0x24
DEFAULT_BUCKET_ID: CODE_CORRUPTION
FAILURE_BUCKET_ID: X64_MEMORY_CORRUPTION_STRIDE
Bugcheck code 00000024
Arguments 00000000`001904fb fffff880`04bcb088 fffff880`04bca8e0 fffff880`014e7100
??????????????????????????????????????????????????????????????????????????????????????``
Loading Dump File [C:\Documents and Settings\Shyam\_jcgriff2_\dbug\__Kernel__\080212-11013-01.dmp]
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Wed Aug 1 22:07:20.721 2012 (GMT+6)
System Uptime: 0 days 2:13:25.001
BugCheck 24, {1904fb, fffff8800966e4a8, fffff8800966dd00, fffff880011ad626}
Probably caused by : Ntfs.sys ( Ntfs!Ntf... Read more

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Answer Match 41.58%

My email client, desktop program PostBox (for Win) has been slowed since I installed BD TS2016 (I'm quite sure this is the reason as it was very fast before, and slowed immediately after...)

I also run WebRoot AV (which does not scan email as per their documentation) and HitmanAlertPro (which could also be affecting my email client, but I uninstalled it to test this somewhat small chance given its just an anti-exploit, and it doesn't seem to have affected it, the client is still slow).

1. I would LIKE BD to scan my email as of course having AV w/o scanning email could in many ways be pointless given email can be a deadly vector for heavy malware.

2. But I don't want my client to be slow. It's not horrible, and I suppose I could tolerate it (basically deleting messages, loading new messages, and the program responsiveness overall, is a bit sluggish compared with its normal instantaneous response)

3. Is there a way to configure email scanning differently? Or should the program NOT be slowing my client noticeably in general, and is this behavior indicative of something being wrong?

I'm sure BD users will be able to comment on whether it slows their email or not given they use a desktop client like Outlook, Postbox, Thunderbird, etc.

Thanks!
 

A:BitDefender Email Scanning Mechanism? Performance Issues w/ email Client

In the past I used BD TS exclusively with OutLook as my e-mail client and had no such issues, have you tried, or open to try switching clients to see if it's something about Postbox that BD TS disagrees with ?
do let us know what you discover either way.
Thanks for sharing
PeAcE
 

1 more replies
Answer Match 38.64%

Hello, and thank you for checking out my post.  My apologies for writing a book, but I'm hoping to give as much detail as needed the first go round. I just received my custom-built T420s (4170-CTO) and have a couple technical questions/concerns about it.  The details of my configuration are located at the bottom of this post. First off, one of the deciding factors of my purchase was the discrete graphics card.  On the T420s I chose NVIDIA NVS 4200M Optimus Graphics 1GB, Intel Core i7-2620M Processor?.  I was thrilled to have more than 256 MB of dedicated graphics memory for my games.  Upon receiving my laptop, though, I ran the Windows Experience Index and saw that the lowest score was the graphics card, which is identified as Intel HD Graphics Family and has 64 MB of dedicated graphics memory.  After my heart started beating again I checked Device Manager and found under Display both Intel HD Graphics Family and NVIDIA NVS 4200M listed as working with up-to-date drivers.  When I configured the laptop online there was no mention of hybrid graphics, so I'm not sure why I have an Intel Graphics card on the machine.  My current laptop that I was looking to replace is a T61p with a NVIDIA Quadro FX 570M graphics card, and only that NVIDIA card is shown under Device Manager and in the Windows Experience / Performance Information.  Thinking that perhaps disabling the Intel card would cause the NVIDIA card to take over, I disa... Read more

A:T420s Nvidia Graphics Card & Express Card Question...

The T420s with Nvidia GPU has two graphics card that can switch on the fly, if you only want the discrete gpu, just go into your bios menu under graphics there is an option to select discrete.With the Nvidia Optimus (which is what you have), it can switch between Nvidia and Intel GPU depending on your application needs. This will allow you to conserve battery or power. Expresscard slot 34 mm slot is occupied by the card reader that you ordered. What you are talking about within the ram slot cover, is the mPCIe slot, which can be occupied by a mSATA drive. http://forum.lenovo.com/t5/T400-T500-and-newer-T-series/T420s-T400s-T410s-removal-of-4-in-1-SD-card-...

5 more replies
Answer Match 37.8%

My 2 months old T420s declines to boot since this morning.
After pressing the Power-Button it starts to alternatingly flash the Power-Button light and the fingerprint reader LED.
Nothing else happens, no fan starting to run or anything else.
I haven't changed anything since yesterday when it booted with no problems.
 
Does anyone know what this could be?










Solved!
Go to Solution.

A:T420s No power, blinking power Led - won't boot

I just discovered something else, when the Power-Button flashes up the Battery LED is blinking green.This also happens with just the external Power-Supply connected without any battery.

9 more replies
Answer Match 36.12%

So everything has been working fine on my laptop until about 10:30PM EST tonight. I bought it new in August 2011.
Specs:
 
OS: Windows 7 Home Premium
CPU: Intel Core i7-2630QM @ 2.00 GHz
RAM: 8 GB
HD: 750 GB
BIOS: 45CN36WW
 
It's always been a fine machine with NO problems.
However, last night there were Windows 7 updates that were installed and then restarted my computer. I had not gotten a chance to check exactly what they were though. About 10:30 this evening, flash crashed in Mozilla Firefox which is not that uncommon, and from there Firefox closed, and so did my Microsoft Word and Excel apps that were open. From there, my computer began to shut down and restart. When it went to restart, all it could do was go to the opening Lenovo screen which gives you the F2 (setup option) and F12 (multiboot menu option) as it typically does. Besides a thin strip at the top that appeared after about 30 secs that only displays moving static that eventually will just stick, that is where the boot process ends. No Windows 7 screen, and certainly no opportunity to boot into safe mode to check for any problems. The screen freezes and goes nowhere.
 
So basically, all I'm getting in terms of boot options are lenovo features, not windows 7 features, meaning it won't boot into windows 7 or windows 7 safe mode no matter what I try. The biggest problem here is that I have no windows 7 disc to even try to boot from my dvd drive.
 
Anybody have any suggestions on what the probl... Read more

A:Lenovo IdeaPad Z570 - Crashed and now won't boot past opening lenovo screen

Are you able to get into the advanced boot menu by tapping F8? It might not be listed on the startup screen but it should still be there.
 
If not you can burn a repair disc from any PC with Windows 7. Theres steps from Microsoft Here.

8 more replies
Answer Match 36.12%

Hi,I have reinstalled my T420s with win 10 1067, it seems the machine can not display on my external monitor (using display port, or any connection). when I set extended or duplicate displays it seems to have 2 displays (the lenovo and my Dell U2414h) but i see nothing on my Dell. Of course i triple verified the input on my Dell is the relevant display port and i am using the same display with the same connection to my T460s ! )I can see in the device manger only the intel Graphics 3000 and there is PCI serial port which is not recognized. I went over all the drivers in the support page and updated my device manger, including chipest and bios. Still nothing helped. Any help will be appreciated.

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Answer Match 36.12%

Hello, My Lenovo yoga 3 pro 1370 is barly 5 months old, this morning when i tried to switch it on. it is stuck at the lennovo screen.I treid accssing the BIOS screen but even if the press the button it still wont go past the lenovo logo screen.Please help  Thank you,Shyam Jampala

























WhatsApp Image 2016-11-08 at 18.08.07.jpg ?80 KB

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Answer Match 36.12%

New Yoga 700-141SK: Ran the Lenovo Support Center Hardware Scan and the Video Card Mathematical Operations Test has failed rendering the Report: WVC007002-UL7BPL. Is there a tried and proven solution out there? I have had a look at the solutions on the forum and am not satisfied that the solutions offered prove that the problem has been resolved. It is reasonable to expect Lenovo to make available a solution as a matter of course instead of end-users of "afflicted" Lenovo devices having to request/search for a solution(s).

























Lenovo Support Center Hardware Scan - Video Card Mathematical Operations Test Result Code; WHD00V000-UL7BPL.JPG ?98 KB

A:Lenovo Ideapad Yoga 700-141SK Lenovo Support Cente...

Hi there, Wistert -
Thank you for writing in to the Lenovo Forum - happy to have you here today.
 
A service tip has been released concerning the WVC007002 Mathematical Operations Test error message.  This is a false negative and can be ignored; it does not affect the system's functionality or performance.
 
Link to Service Tip;
https://support.lenovo.com/us/en/solutions/HT105222
 
Update us how it goes.
 
 
 
 
Regards,
 
Tap that kudos button if I helped  If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

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Answer Match 36.12%

My son accidentally got his leg caught in the cord of his laptop when he got up and the laptop  fell approximately 2 feet to the tile floor.  It boots up but stays on the Lenovo splash screen.  If I go into the BIOS and select System Recovery it goes through the "Loading files..." process, the Lenovo splash screen appears with the dots going in a circle but, then after about 2 minutes of that the screen just goes black.  If I tilt the screen forward or back I can tell it is still backlit just with nothing to display.  Anything we can try?

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Answer Match 35.7%

Hello everyone, Since about five days ago, everytime I turn on my laptop, it starts normally. It goes into the black-background lenovo startup with a white loading symbol. Then, after maybe 5 rotations of the dots in the loading symbol, it freezes. It does not progress into starting up. At this point, I usually turn off my laptop by holding the power button. If I don't turn it off myself, it turns off automatically a few minutes later.  Every 2 or 3 times I turn on my computer, instead of the loading symbol, it turns into a "Preparing Automatic Repair" mode. I have seen the loading symbol for this mode but then it disappears and nothing happens and it turns off automatically after ten minutes or so. I've seen the same solution that help others with the same problem which is to take out the DVD from the laptop. I did this and my problem has not changed.  edit: g500 to g505

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Answer Match 35.7%

Friends from Lenovo,I write you because, on August 12th, 2016, trying to install the new Windows 10 Anniversary Update, I had to do a reboot of my notebook and in the process, I lost most of the programs and drivers that use my notebook to work properly. I already installed most of the drivers I lost that day, but I still haven`t found and install the correct driver for the hotkeys of my notebook. So far, I have tried with the files r09vu09w and 8jvu43ww, but none of that files is the correct one for my ThinkPad X220 notebook, which I bought in the year 2012. Therefore, I need to ask you if you could tell me how can I get, download the CORRECT hotkey file for my notebook, so I could download it and install it on my Lenovo notebook. Friends from Lenovo, could you please tell me how can I get the correct hotkey file for my notebook Lenovo ThinkPad X220, in order to download it and install it on my notebook?THANKS A LOT FOR YOUR HELP!!!! Yours truly,Cristián Palau

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Answer Match 35.7%

Hi,
I have 2 lonovo laptops, R50e running on windowsXP, and Z460 running on windows7.

The screen of R50e is spoilt but I have some personal datas inside the harddisk.

If I take out the harddisk from R50e and put it in Z460, are there any problems, do I need to do some setup after putting in the harddisk from R50e to Z460.

Thanks
 

A:can I swop harddisk from lenovo r50e to lenovo Z460

Yes, you do need to do a repair install.
On the very first boot with the new disk you should boot from the install CD/DVD and do a repair install.
This is assuming that you want to be able to use the XP.
If all you want to do is get at the data then you could use it in an external caddy from Windows 7
 

2 more replies
Answer Match 35.7%

Lenovo Gen 4(20FC) Carbon loses audio after Lenovo System Update We have several of the Gen 4 X1 Carbons here at work and they work fine until Lenovo system updates gets run. We have had 4 people run the system updates and now the system has no audio. If you click the audio icon in the try, windows begins diagnosing the system. If you try to install a different driver, it fails with code 1. No matter if you uninstall, reinstall, different versions of the driver....nothing seems to restore the audio. I finally did a system restore to before lenovo system update was run and the audio returned to working. It seems to be a software problem but I would really like to know if there is some way to get it working without having to restore every time someone runs lenovo system update. 

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Answer Match 35.7%

Okay, so my Lenovo N580 IdeaPad with i3 processor is stuck at the splash screen, aka the black screen with Lenovo written on it in bold white letters. I tried removing the battery, then putting it back on, then pressing power button for 45 secs. I also tried pressing the the Novo button (the small round and black button besides the power button) but the screen shows no change and does not go to bios/reset menu on pressing f9/f12 too. What else can I do to get my laptop back on? Please help, all my project work is on my laptop










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Go to Solution.

A:Lenovo N580 stuck at "Lenovo splash screen"

Dear CPVirani, Welcome in lenovo community, Please try to : 1- Remove the battery and the charger >> Hold on the power button for 20 seconds.2-Connect the charger only >> Hold on the power button for 10 seconds.3-Try to turn on the laptop. Regards,Joseph

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Answer Match 35.7%
A:Lenovo S440 and Lenovo 65W DC Travel Adapter 0B474...

Hi Paulnex,
 
Welcome to Lenovo Community!
 
As per your query we understood that you are willing to purchase 65W DC Travel Adapter (0B47481) for ThinkPad S440.
 
Yes, it will support for your system, I would strongly suggest you to purchase it in our Lenovo authorized reseller.
 
Please click here to view the complete details on the adapter.
 
Click here to open a link where you can select the country and get the exact contact support number of your region. I?m sure they will be a great help.
 
Hope this helps. 
 
Best regards,
Hemanth Kumar




Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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Answer Match 35.7%

Recently, whenever I launch "lenovo Companion" and choose "system update", the "critical auto-updates" (under schedule lenovo updates) runs forever and never come to an end! This has never happened before and it seems to have something to do with your recent sysyem down or configuration change. 

A:Dear Lenovo: My "Lenovo Companion" checks for crit...

A known issue. Use the windows store for latest Companion version.Use SIF download from  Companion offering, not SIF10ww512.exe on the support page.Best solution: Discard Companion and install the latest System update.systemupdate5-07-0027.exe. Companion, LSC new have soooo many issues.If the support site, which is waxed for a few days, functions. 

1 more replies
Answer Match 35.7%

I am having a message that says "Genuine Lenovo Battery Not Attached" message that appears after Windows 8.1 starts up. A similar sort of message appears before even Windows boots up, and I need to press the 'Esc' key in order for Windows to boot. This seems to have happened after a recent Windows update. I have uninstalled an reinstalled the Lenovo Power Management Driver but it does not appear to have fixed the issue. My BIOS is the latest version. This issue is on my Lenovo ThinkPad Yoga S1. Any assistance is appreciated.











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Go to Solution.

A:Genuine Lenovo Battery Not Attached, Lenovo ThinkP...

Hi,
 
Welcome to Lenovo Community Forums!
 
I?m sorry to hear that your Lenovo ThinkPad Yoga is displaying a message stating ?Genuine Lenovo Battery Not Attached?.
 
I would suggest you to perform Flee Power ? remove the battery and any other peripheral device connected to the computer. Hold the power button for 10-15 seconds and then connect the battery and AC adapter to turn ON the computer.
Get into BIOS and load defaults, save and exit.
 
Open Device Manager and under Battery Look for Microsoft ACPI Compliant Control method Battery, right Click on it and uninstall it, Restart after uninstallation.
 
Please let me know the happenings!
 
Best regards,
Mithun.




Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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Answer Match 35.7%

New low in customer service. Had a Lenovo tech here to do a warranty replacement of the display on my laptop and he left it in much worse shape than he found it and gave us a scare as an added bonus. He was yelling and clearly kicking things around out of frustration several times while he was here and then just left. I had debated asking him to leave but was honestly afraid to engage him, but having him just leave was really odd. Called the cops to be sure it was documented and to see if there was anything else we should do. And while that was all odd enough, then I called Lenovo to see what they would do to sort this out and all they can do is escalate me for a call from a supervisor in 2-3 business days.  Got an email yesterday saying they would get back to me in one business day and then tonight got this gem from escalated support: Subject: 02554745 [ ref:_00D30V2Wu._5001412BHaF:ref ] Hello Mr FreemanThis is regarding your Lenovo computer and the recent onsite service for your unit. I certainly apologize if the onsite technician did not repair your computer to your satisfaction.It is Lenovo's policy to ensure complete customer satisfaction and professional service to our customers. Please advise if your machine is still inoperable.Thank youRosemaryLenovo Case Managerref:_00D30V2Wu._5001412BHaF:ref***They seem to be missing the fact that the tech broke the machine and was so creepy we called the cops.

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Answer Match 35.7%

Hello, I lost to prgrams from my IdeaPad Y5070. Lenovo Energy Manger & Lenovo Utility/Settings. Could you please give me the link to download them ? Thanks.Khalid Mostafa  ???

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Answer Match 35.7%

after blue screen of death, my lenovo is not booting, its stuck on the brand name logo and there is nothing i can do i tried remove the battery, and power up with jus cord and opposite, tried to push one key recovery but that dosent work neither any ideas?OS. win10 x64pentium 2.4ghz6gb ram1tb hddintel 5500 graphics

A:Lenovo G500 stuck at "lenovo splash screen"

The first thing I look at if a machine hangs at startup is the USB ports.  Physical damage can create shorts which cause these symptoms.  Check for bent pins or a tongue broken off.

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Answer Match 35.7%

My g580 ran out of battery while using it, and now it gets stuck on the lenovo logo. I tried a different hard drive which changed nothing, I've tested both hard drives on a different computer and they both work. However when I boot the laptop with no harddrive it will get past the logo go to a screen saying something about an unplugged cable then reset and get stuck on a blank screen.   If I plug in my windows recovery usb drive( and no harddrive) the the machine will boot normally and go to the windows installation screen. So any ideas on why a working harddrive would stop the system from booting? Also I've tried the whole taking out the battery unplugging it holding down the power key and then plugging it back in thing, did nothing. 

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Answer Match 35.7%

Hello.I've seen that there is an update from yesterday called Lenovo Energy Management driver for Windows 10 (32-bit, 64-bit)  that is supposed  to update acpi driver in windows 10. I have windows 10 since august but when i execute the file nothing happens. Any suggestion?

A:Lenovo g510 Lenovo Energy Management driver for Wi...

Same here. Suspicious too that the download is only 1MB when the actual Energy Management install is about 55MBs.

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Answer Match 35.7%

Hello everyone, Since about five days ago, everytime I turn on my laptop, it starts normally. It goes into the black-background lenovo startup with a white loading symbol. Then, after maybe 5 rotations of the dots in the loading symbol, it freezes. It does not progress into starting up. At this point, I usually turn off my laptop by holding the power button. If I don't turn it off myself, it turns off automatically a few minutes later.  Every 2 or 3 times I turn on my computer, instead of the loading symbol, it turns into a "Preparing Automatic Repair" mode. I have seen the loading symbol for this mode but then it disappears and nothing happens and it turns off automatically after ten minutes or so. I've seen the same solution that help others with the same problem which is to take out the DVD from the laptop. I did this and my problem has not changed.  edit: g500 to g505

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Answer Match 35.7%

Hello, I need help on my Lenovo Companion app with it's dust removal option. I just bought my Lenovo ideapad 700 for a week now. Previously I had the dust removal option in the Lenovo Quick Optimizer widget on taskbar. After I turned it on, the option never existed anymore in the quick widget and even in Lenovo Companion app itself. Would really love to see this feature again in my new laptop.

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Answer Match 35.7%

Hello, I have a new T530 with Windows 8 OS. I am having trouble using the integrated camera. It functions neither in the Windows camera app nor in Skype. In both cases I get a picture with a gray background and a camera with a line through it. In Device manager, the camera does appear, is enabled, and the drivers are up to date.After looking through other threads, I tried checking whether the camera was plugged in and indeed it was. When using Skype and I set the camera to on (Skype did detect the camera), I still got the gray no camera image, but the green light on the camera itself turned on.I also tried using Fn+F6 to check settings. Lenovo settings opens, but the when I click the camera settings Icon, the screen loads a blank page that says "Camera" in the top right and has a back button (left pointing arrow) in the top left hand corner. The back button does not seem to work and I must change the window to something else in order to exit/close settings.I tried manually installing both camera drivers and "power management" ("energy management"?) drivers. Neither of this solved either of these issues.Please help me to resolve this problem. Thank you.

A:T530 Lenovo Integrated Camera not working, Lenovo ...

Hi, euterpenc
 
I would make sure that the BIOS is up to date in the system. The current BIOS for your system is 2.07 and can be found here. Also, I would ensure that the chipset drivers are up to date, and those can be found here.
 
Hope it helps, and let me know how it goes
Adam




______________________________________________________________________________________________________________Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution!" This will help the rest of the community with similar issues identify the verified solution and benefit from it.

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Answer Match 35.7%

Hello, I need help on my Lenovo Companion app with it's dust removal option.
 
I just bought my Lenovo ideapad 700 for a week now.
 
Previously I had the dust removal option in the Lenovo Quick Optimizer widget on taskbar.
 
After I turned it on, the option never existed anymore in the quick widget and even in Lenovo Companion app itself.
 
Would really love to see this feature again in my new laptop.
 
 
Moderator comment: Subject edited to match message text.

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Answer Match 35.7%

Hi guys So i recently ran into a problem, when i try to boot my laptop it will hang at the lenovo splash screen and it will be like that for a long time if i dont turn it off. I tried disconnecting main battery and bios battery, it did help but when i shut it down for like 3 hours came back and turned it on back again it was stuck at splash screen again. I also noticed that when it stuck during boot and i shut it down from the power button and turn the laptop on again its booting normally. Also tried removing all usb devices and booting the laptop and it still does the same hangs at the splash screen. Please guys help. Best regards Gerard

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Answer Match 35.7%

HiI have Lenovo g500 core i7 ram6 ati radeon 8750 1tb hdd. It's been like a month that laptop freezes at the splash screen. I live in Iran and the laptop is made in China.I've searched the forums and found the "battery removing, 15sec button-holding and AC Adopter pluging" solution and it worked ...but today it's not working anymore ... I'm stuck at the splash screen for 4 hours and this is our desktop pc I'm using to post this message.I really need my laptop! It's my life!Please help ...










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A:Lenovo G500 stuck at "lenovo splash screen"

Hi Azadkv,
 
Welcome to Lenovo Community!
 
I?m sorry to hear that your G500 Laptop is not booting to Windows and hanging at Lenovo Logo and the issue persists even after performing Flee-Power step. Hence, I suggest to perform BIOS reset and check if the issue persists. Below are the steps to perform BIOS reset:
 

To access BIOS menu turn OFF the Laptop and press the NOVO button located beside power button.
Then to reset the BIOS to its defaults click on ?F9? Key and select YES.
Now click on ?F10? Key to save the changes that are done in BIOS, the computer will automatically restart.

Do post us back if the issue persists.
 
Best Regards

Shiva Kumar




Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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Lenovo support | +1-888-995-2099 | lenovo customer service

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Answer Match 35.28%

Using Windows 10 version 1511 and all updates.  Used the Lenovo System Update and everything has been updated.  I wanted to turn on the built-in camera on my Lenovo Thinkpad Edge 530, the F5 key, and it came up with a message saying, "This key combination opens the Lenovo Settings Program. You do not have the Lenovo Settings Program installed on your computer. To launch the program using this key combination, install the program first." I went and downloaded the Thinkpad Settings Dependency for Windows 10, restarted the laptop and it still doesn't work. Even the Lenovo System Update program has it and I also downloaded it.  I restarted the laptop again and it still doesn't work. I then went to install the Lenovo Settings App on the Windows store and it doesn't look like the right one plus it still didn't work. My other problem is with the Lenovo Companion App from the Windows Store.  It worked before but now it ask to "Please install or update the Lenovo System Interface Driver for full functionality of Companion, then restart the app after installation."  I have installed the Lenovo System Interface Driver multiple times and it still popped up that message.  Yes, I have restarted the laptop and Companion.   Is there a reason why these issues are happening and how to fix it?  Thank you in advance.

A:Edge 530 - no Lenovo Settings Program and Lenovo S...

https://forums.lenovo.com/t5/Lenovo-Apps/Lenovo-Companion-3-0-and-Lenovo-System-Interface-Driver/td-... You also need the Lenovo settings app from windows app store.

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Answer Match 35.28%

Hey guys, first time here and I just want to inform you that I'm not a genius so please talk like you're talking to a 9years old kid..

So my problem is as the title says.. Well it started when I opened my laptop from sleep mode then it was hanging up and then it suddenly turned blue with sad face.. I didn't read the problem clearly but i remember it saying a problem about "kernel_????_????"..

I tried to hard reset my laptop cause it was taking so much time then it ended up stuck on the logo... Now I'm the one with the blue sad face...



Hope you guys can help me as soon as possible., thanks in advance..

A:lenovo flex 15 is stuck on lenovo logo

Right, you mentioned it turned blue with a sad face, that is a Blue Screen of Death (or proper term is Kernel bugcheck) which indicates something has gone wrong.
In order to help we'll need the .dmp files.
Follow these instructions:

http://www.techsupportforum.com/foru...ta-452654.html

Post back the correct files in your next reply, do note that it would be helpful if you uploaded them in another reply and not edit your first post as I won't get a notification via email you've edited the post.
It just helps me get back to you easier.

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Answer Match 35.28%

Hello,
 
I lost to prgrams from my IdeaPad Y5070. 
Lenovo Energy Manger & Lenovo Utility/Settings.
 
Could you please give me the link to download them ?
 
Thanks.
Khalid Mostafa
 
 ?
 
?
 
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
 

A:Y50-70 - Lenovo Energy Manger & Lenovo Utility/Set...

Oh wow, I haven't seen those before, What operating system were you running with that? Its certainly different with Windows 10




T520 Model 4239 Intel(R) Core(TM) i7-2860QMbr>; Nvidia NVS 4200M Windows 7 Home Prem - 64bit w/8GBZ70-80 I7 - 5500U 16GB GB - 1TB HD Window 8.1 64bit FHD 17.3 inch Display, Nvidia G840 w/2GB memory

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Answer Match 35.28%

Hi to all, i have a lenovo s20-30 here with the problem on boot up process.. when i turn power on it just hang on lenovo and a circle loading in a very slow process..I tried :1. Removing HDD and put it back on.2. Unpluging cmos battery,3.reformating4. updating drivers5. check bios, reset to default settings... still not fixing the problem.. it takes an hour before booting into system...one more thing is, when i press power button the monitor just stay black no display at all.. i need to unplug battery and put it back on then power it on,, it will take 5 times before the screen displays..

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Answer Match 35.28%

Today(9/21/2016), my lenovo solution center scanned and found the following error with PCI Express (WPE001001-HL7D2F)I've attached a screenshot with the error.Thanks in advance.

























Untitled.png ?1140 KB

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Answer Match 33.6%

i have already bought a newly used ideapad 700 not y700and it has 256 ssdone parition is called lenovo and does have 75 gigs of old windows and system files and don't know how was all of this formed but i need to delete all the files and leave only the backup files of lenovo. as u see in the images by order the folder is vms contains sp2013 folder contains sp2013.vhvx filewhen i open it it opens a new virtual parition called sys which contains old sys files and backup files which i don't know where exactlyiam sorry for the dark side of the images the cover if the ipad doesn't fit which made images so stupid  ???? 

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Answer Match 33.6%

I got stuck in the Windows 8 update loop and had to restore my computer to factory settings. When this happened to me a year ago I just updated to windows 10 and had no problems. So I got out of the windows 8 update loop by restoring to factory settings then downloading windows 10. Windows 10 installed then restarted my computer. Now my computer is stuck on the Lenovo screen with no loading circle or cursor and I cannot access BIOS.Here's a list of the things I tried:Ctrl + Alt + DelF1, F4, F8 - Repeatedly tapping and HoldingRemoving and replacing batteryTurning on with only AC cable and no batteryRemoving DVD driveTurning it on upside downRemoving AC cord and battery, holding power button for 15 seconds-30seconds - 40seconds and replacing power and turning onRemoving and replacing RAM And right now I unplugged it from AC power and I'm trying to drain the battery. If anybody has any suggestions please let me know. I'm a college student my life basically depends on my laptop. This did not happen when I upgraded to windows 10 last year and i still have the same computer.

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Answer Match 33.6%

hey after windows 10 anniversary update lenovo apps such as lenovo solution center and lenovo power manager are not working, when i use auto detect my system in lenovo support website for any driver updates it say thisi s not a lenovo product can any one please help me solving this because lenovo apps itself not identifying my laptop as lenovo product. My battery got stopped charging at 60% because of powermanager but now it was not opening and not working at all ,how did i lost the identification of my system

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Answer Match 33.6%

Hello,so I just bought a lenovo laptop with these specs:Intel Core i7 5500U @ 2.40GHz8.00GB Dual-Channel DDR3 @ 798MHz (11-11-11-28)LENOVO Lenovo G50-80 (U3E1) motherboardGeneric PnP Monitor ([email protected])Intel HD Graphics 5500 (Lenovo)2048MB ATI AMD Radeon R5 M330 (Lenovo)What bother me is the amd card I feel like its a waste of money because I bough this pc for games so do you guys think if it worked with the intel graphics will run must modern games at ultra? If not can you tell me if the motherboard have changable video card? Or I should get the laptop back and get another one cus I downloaded alot of **bleep** before realise how bad this video card Thx if you readed this and helped me.

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Answer Match 33.6%

hey after windows 10 anniversary update lenovo apps such as lenovo solution center and lenovo power manager are not working, when i use auto detect my system in lenovo support website for any driver updates it say thisi s not a lenovo product can any one please help me solving this because lenovo apps itself not identifying my laptop as lenovo product. My battery got stopped charging at 60% because of powermanager but now it was not opening and not working at all ,how did i lost the identification of my system

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Answer Match 31.08%

my Lenovo all in one system wont reset due to bad system32 configuration I don't now how to fix the problem so I would like it if you could help please

A:how to reset my lenovo pc all in one my Lenovo all in one

Presumably you want to do a factory restore to "as new"? This will of-course remove everything you have added since, including personal files.Can you get into Windows to run System Restore instead, which is less drastic?Please give us the model number of your Lenovo (often underneath).Always pop back and let us know the outcome - thanks

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Answer Match 31.08%

HiI had a lenovo Y50 after I update my winows to win 10 first my bootup speed is too long and when I try to check the drives I found  registered SN in lenovo belong to other mobile device. what shall I do?do belive that lenovo move to other chines low quality product without any after sells servises? thank you Koorosh 

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Answer Match 31.08%

I ve ios app for control lenovo beacon. It has also remote access via lenovo id.It doesnt work when i try to log in app always fall down.Did you have the same prob? Solution?Thanks a lot!

A:Lenovo Beacon and Lenovo id

try this:if you are connecting from your LAN it is better you dont login with your LenovoIDI you are connecting from internet WAN you must use your LenovoID for login.



OS6.build_195_v1.1.9.2.ROW after ud Lenovo Beacon Version 1.7.1013.0, OS6.build_195_v1.1.10.2.ROW, latest OS6.build_195_v1.1.12.2.ROWLenovo IdeaPad s12Ion, Levovo G580, Lenovo B5400.....

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