Tech Problem Aggregator

Unable to Install Anniversary Update - Keeps failing

Q: Unable to Install Anniversary Update - Keeps failing

I am unable to install the Windows 10 Anniversary Update, keeps failing after second restart (at around 75%).

Machine is a relatively recent custom build, a little over 12 months old: Gigabyte B85M-HD3 (rev 2) mobo, i5-4460 CPU, Geforce GT 740 2GB GPU, 8GB RAM, Samsung 850 EVO 250GB SSD. Been running Windows 10 Pro 64-bit (1511) with no problems. sfc /scannow gives a clean bill of health. No apparent issues with drivers, Device Manager shows all good.

Tried installing via Windows Update and also via the downloaded Windows 10 Upgrade executable... same result. Everything goes well up until the second restart and then the start screen just hangs with the little circle of dots twiddling around indefinitely - up to 8 hours - and no hard drive activity whatsoever.

The only USB devices connected are my keyboard and mouse. I've tried installing in Clean Boot mode with all startup items and non-Microsoft services disabled... no difference. Tried increasing the size of the System Reserved partition from 350MB to 500MB... no difference. Tried installing while disconnected from the internet... no difference.

Downloaded the Windows 10 1607 ISO (which includes the Anniversary Update) and tried an upgrade install in Clean Boot mode, both with and without internet connection - installation froze at exactly the same place, after the second restart. Received the following error message upon recovering to previous version:


No idea where to go from here. Clean install is definitely a last resort. I have 5 or 6 paid for programs installed that I don't want to lose and which may or may not re-activate. Any assistance would be most welcome.

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Answer Match 92.4%

Trying to install the KB3185614 (anniversary 1607) update, but getting the 'couldn't complete the updates undoing changes' messages after 100%.  System log shows a 0x8024200D error code. Tried.... 1. uninstalling all anti-virus apps, inc luding cleanup tools afterwards.2. deleting the SoftwareDistribution folder contents.3. downloading the update manually from the MS catalog site and installing from that4. doing an upgrade install using the latest 1607 iso on a dvd from within Windows Anyhting else I could try before I go for the last resort of a clean install using said dvd?. thanksjoe

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Answer Match 82.74%

This box came with windows 7 64 bit Home OS.  I recently upgraded to the windows 10 OS in order to take advantage of the latest OS.  Around August the windows 10 anniverary update became available but upon attempting multiple times it have failed.  I receive a 0xc1900200 error and a reference to the system reserved partition not being big enough.  I don't seem to see a partition called System Reserved partition but have tried to expande what looks like a 100 MB SRP, using Partition Magic.  It doesn't let me change this 100 MB partition.  The PC runs fine but because of MS auto updates, which I need to keep other MS software up to date, I get regular failures of the Anniversary update release.

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Answer Match 77.28%

Hello,
I've been trying and failing to update Anniversary Update on Surface Pro 3.
Downloads, prepares, reboots and then, at about 14% of first step, it shows the thermometer gauge and shuts down.
When I power it on, it reverts to previous version of windows
I've tried it plugged in, plugged out, waiting a few minutes shutdown before starting in updating mode...
I don't know what to do

A:Failing to update Anniversary Update on Surface PRO 3 - overheating?

Originally Posted by Windows Central Question Hello,
I've been trying and failing to update Anniversary Update on Surface Pro 3.
Downloads, prepares, reboots and then, at about 14% of first step, it shows the thermometer gauge and shuts down.
When I power it on, it reverts to previous version of windows
I've tried it plugged in, plugged out, waiting a few minutes shutdown before starting in updating mode...
I don't know what to do the thermometer gauge represents your surface pro is getting overheated and in order to prevent heat damage to the core hardware the device/bios shuts down your device. so first we need to fix the overheating issue and then can you continue with the update.

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Answer Match 76.02%

Avast users, if your Windows 10 Anniversary Update is failing, here's why






Users who have Avast?s antimalware solution on a PC with Intel microprocessors are reporting Blue Screens of Death (BSODs) when installing the Windows 10 Anniversary Update.

Avast users report that when the AU process is kicked off, the PC will eventually crash with a ?system thread exception not handled? error. The system then reverts to the previous version of Windows, forcing the user to re-download the update (if they hadn?t previously downloaded it to a USB stick) and begin the update process anew. I have a machine running Avast, and I had the same experience as others reported.








If you do have Avast installed and want to upgrade to the AU in the meantime, you?ll need to uninstall the Avast program. If that fails (as it did for me) Avast has also published a dedicated ?avastclear? application to facilitate the uninstallation process. (You may need to reboot into Safe Mode with Networking to get that to work.)



Avast users, if your Windows 10 Anniversary Update is failing, here's why | PCWorld

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Answer Match 75.18%

Avast users, if your Windows 10 Anniversary Update is failing, here's why

Interesting article: Avast users, if your Windows 10 Anniversary Update is failing, here's why | PCWorld

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Answer Match 75.18%

Hello all,

I installed the Anniversary Windows 10 update from scratch on my Surface Book. After installing all the Surface Book drivers, I ran Windows Update and it downloaded and wanted to install more device drivers.

Most of those drivers failed to install and it won't let me re-install them.

Can anyone please tell me why this is happening?

Screenshot #1:
https://www.dropbox.com/s/q49jcczsvzwft3m/1.jpg?dl=0

Screenshot #2:
https://www.dropbox.com/s/do66q10ghy8wih0/2.jpg?dl=0

setupapi.dev.log:
https://www.dropbox.com/s/zahs8a5767...i.dev.log?dl=0

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Answer Match 67.62%

We couldn't install Windows 10
0xC1900101 - 0x40017
We've set you PC back to where it was right before you started installing Windows 10
The installation failed in the SECOND_BOOT phase with an error during BOOT operation
What was tried: Connected straight to ethernet, Turned off wireless and Defender A/V, Removing the D/L files, D/L fresh from ISO file, launched install file, went through approx 50% and PC rebooted - nor stuck on black screen with swirling dots for OVER 4 hours with a brief HD access every couple of seconds.
Rebooted again -- still swirling dots on black screen. Tried again, same results.
Rebooted with F8 to get original Win 10 back.
Turned on "metered connection" option for WLAN to stop this update from happening. But now I cannot get and security updates for this machine.
Please suspend this D/L until fixed. Cannot afford to have no protection!

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Answer Match 67.2%

I installed the anniversary update on both my windows 10 tablet and windows 10 pc
I have several folders shared across my network, movie, tv, downloads etc.
Since the update, I can share the folder, but my windows 10 tablet says I do not have permission to access the folder.
On my desktop the folder opens just fine, and is shared
All the other folders work just fine and my tablet can access them fully?
Any ideas? Its only new folders I try to share that my tablet can not access anymore.
It worked just fine before the update.

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Answer Match 66.78%

I am downloading the update manually. Have others had the same issue with windows update not showing the update?

I'm not sure my WU is working because of this.

A:Windows Update does not download and install the anniversary update.

Originally Posted by Alicia J


I am downloading the update manually. Have others had the same issue with windows update not showing the update?

I'm not sure my WU is working because of this.



Have you tried this - https://support.microsoft.com/en-gb/...setting_client

Recommended today by another forum member - may just work

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Answer Match 65.94%

After installing the Anniversary Update, when selecting an app collection, am presented with a blank page. I have installed the update on 7 devices and only the Surface Pro 3 devices have this issue. Running wsreset.exe doesn't seem to help.

A:Following Anniversary Update, unable to view app Collections in Windows Store

Best thing is to be patient and wait. Workarounds may make things worse.. These issues are known and fixes will roll out. When the initial Windows 10 rolled out, an update came in less than a week to fix many initial issues so I wouldn't expect a long wait.
In the meantime, report issues via the Feedback Hub app.

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Answer Match 65.52%

I tried to update using the usual method, as the new update was present. I tried twice, and it failed twice. 2nd time it became clear that the Razer Synapse software (recent purchase of a discount keyboard) was causing the issue. So, I've uninstalled that. Fine, so now I go to hit the update button again, but Windows tells me it's up to date? I know for a fact it isn't, because it just told me it could not install the update and reverted to the previous version. What gives?
So, I can see it has downloaded the update to the '$WINDOWS.~BT' folder, but it will not trigger by running the 'setup.exe' file. My question is, how do I proceed now? How do I trigger the update I've downloaded to install, when Windows seems to have decided it's already installed it?
Ruddy Windows 10...

A:Anniversary Update Install - Help!

Originally Posted by AndyCalling I tried to update using the usual method, as the new update was present. I tried twice, and it failed twice. 2nd time it became clear that the Razer Synapse software (recent purchase of a discount keyboard) was causing the issue. So, I've uninstalled that. Fine, so now I go to hit the update button again, but Windows tells me it's up to date? I know for a fact it isn't, because it just told me it could not install the update and reverted to the previous version. What gives?
So, I can see it has downloaded the update to the '$WINDOWS.~BT' folder, but it will not trigger by running the 'setup.exe' file. My question is, how do I proceed now? How do I trigger the update I've downloaded to install, when Windows seems to have decided it's already installed it?
Ruddy Windows 10... try this tool: https://support.microsoft.com/en-us/...troubleshooter

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Answer Match 65.52%

The Win 10 AU fails to install with error:0x80070002-0x20009.I have a cloned SSD and use the old HDD for data as Drive D:I've tried the standard update and also the MediaCreationTool.exe, I have also triedto install with the HDD disabled. Any help ?




P50 20ENCTO1WW | 6700HQ | 32 GB RAM |M1000M |512 SSD

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Answer Match 65.1%

hi,
having lot of problem in my lumia 640xl after anniversary update, i am unable to launch apps, i.e. whatsapp, edge, whatsapp, stores and many more.
any solution please

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Answer Match 65.1%

Hello all,

Need some help... I had Windows 7 Ultimate on my pc then, I got the free copy of Windows 10 per Microsoft.
My system now is Windows 10 Pro version 1511 OS build (10586.633)
The anniversary update fails every time..... things that I have tried:
completely pause (stop) Norton Anti-virus
completely pause (stop) Malwarebytes
Clean boot

I build this pc about 5 yrs ago, never had a problem; here are the specs:

Intel i7 CPU 930 @ 3.0 ghz
12gb DDR3
Windows 64 bit
256 gb SSD drive for OS
2 tb drive for data

Any help will be appreciated;

Thanks

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Answer Match 65.1%

When trying to do the update I am told that my version is 10586 and that I need to be at 14393. I tell it to go ahead and do the update and it gets to 2% and then it tells me something went wrong and gives me error code 0x80070005.

A:Windows 10 anniversary update won't install

I know this is odd, but I saw this on another site and it has worked for me on 2 computers so far. Click on the anniversary update, let it check your system and then let it download the update. As soon as it starts to update, disconnect the wireless or LAN. It was able to update after this. Once it got past this section, I connected to the wireless again. About to do this with my 3rd computer. None were able to update before.

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Answer Match 65.1%

how to install FM radio after Anniversary update is installed ?

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Answer Match 65.1%

program installs but system won't reboot

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Answer Match 65.1%

GDRDU: Cumulative Update for Windows 10 Version 1607 for x64-based Systems (KB3176938)
Failed to install.
Installation went up to 95% and then stuck on that for some time and then the computer restarted and said reverting to previous version.

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Answer Match 65.1%

Product Name: HP Envy 15-j122txPre-installed OS: Windows 8.1 New clean OS installation : Windows 10 pro  I have bought Samsung 850 pro 1 TB SSd  for my hp envy notebook.I am going to replace an old 1TB HHD by a new 1TB SSD Samsung 850 EVO on my HP Envy Touchsmart 15 j122TX. how to installing the SSD on my HP plus clean installation of Windows 10 pro, setting up the OS to ensure a smooth performance? Please give me step by step instructions as I am un-experienced. Thank you for your support.  MY notebook has 24 msata SSD install can I use msata with my new SSD after the clean installation of Windows 10 pro?    

A:install windows 10 anniversary update on SSD

Here is the Service Manual: Manual Pages 41-47 show removal of the service bay door and replacement of the hard drive. Just install the SSD in place of the hard drive. You can remove the mSSD drive. It is not useful with a main SSD drive. It was designed only to speed up a regular mechanical drive.  Do you have a Windows 10 installation disk? You can download an image file and create a Windows 10 DVD or thumb drive installation media from the Media Creation Tool Microsoft webpage.  Post back so I can see if you are with us here. We can take this a bit at a time rather than my writing War and Peace and you not understanding something. 

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Answer Match 64.26%

My first impressions:

Pros:
Seems a bit faster overall - I did a complete system image backup in 00:02:09 (previously took 00:02:35)
OS install uses less space (at least for my installation)
Event viewer shows no new instances (I had two known issues before and they are still there)
Reapplied many of Brinks tutorial suggestions and most of them worked... except this one:

gpedit management notice is missing (second screen shot) so I can't say for sure if it will work (or not).

Cons:
Win10BGChanger1.2.1 still doesn't work (as expected)
Sound removed from notifications by default (not a con for me though)
Installed default audio playback to my headset - changed to speakers
All in all, working well so far (for me).

A:Anniversary Update - Clean Install - First Impressions

I like everything except the removal of being able to skip the lock screen on wake from resume

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Answer Match 64.26%

My first impressions:

Pros:
Seems a bit faster overall - I did a complete system image backup in 00:02:09 (previously took 00:02:35)
OS install uses less space (at least for my installation)
Event viewer shows no new instances (I had two known issues before and they are still there)
Reapplied many of Brinks tutorial suggestions and most of them worked... except this one:

gpedit management notice is missing (second screen shot) so I can't say for sure if it will work (or not).

Cons:
Win10BGChanger1.2.1 still doesn't work (as expected)
Sound removed from notifications by default (not a con for me though)

All in all, working well so far (for me).

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Answer Match 64.26%

Running Windows 10 1511 on a 500gb SSD - all works 100% Have installed 1607 twice now works OK and seems Ok for a few hours and then I find all sorts of problem occouring - programs will not run, even Ctrl/Alt/Delete does not work and so on and I end up going back to 1511 wg#hich I have kept a copy of.
At present I have decided to abandon 1607 and continue with1511 - will this still be supported with security updates?
Martin

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Answer Match 64.26%

I've having trouble installing the Windows 10 Anniversary Update.

The installation of the update seems to get to about 70% complete, then I get a BSOD saying "kernel security check failure".

Then the update system automatically rolls back my Windows installation to the pre-Anniversary Update version.

Not sure which driver is causing the problem. Hopefully, the attached logs will help to narrow down the problem.

Thanks for any help.

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Answer Match 64.26%

I have an xps 8700 desktop.
Will windows find most of the drivers?
If I enter my service tag and go to drivers will all the drivers that I need be there?
(I had an old Dell with Windows XP. I did a clean install on it once. I think there was one device that was listed as unknown. I put in the dell driver disk and it install most of the missing drivers I needed, as I recall. But you no longer get disks with Dell computers.)
Is there a place to download a drivers disk?
If I open Macrium Reflex, it shows that there are 5 partitions. One is the c: drive, one is PBR Image, one is wintools (I think). What are the other 2? They must be Dell partitions as I never created any partitions.
I looked up the model number of my harddrive and it appears to be a standard hard drive. Somebody said that there could be a small SSD that is used to help the other drive boot faster. If there was such a drive, wouldn't I see if I opened Optimizer? Or in Macrium Reflect?
The model number of my harddrive is WD10EZEX

A:If I have to do a clean install to Windows 10 Anniversary update...

Macrium just finished the backup, so I just checked and there are 7 partions
1. ESP
2.DIAGS
3. None - unformatted 128/128 (must be a windows thing as my second drive that I added has this too)
4. Winretools
5. OS (C)
6. None- primary 334.2/450
7. PBR Image

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Answer Match 64.26%

I've downloaded the update for my laptop through windows update 3 times now. Each time it completes download, then restarts, configures updates, then gives me the notification: "We couldn't finish installing updates" Following that, a check of my update history shows no failed attempt or any reference to the update being downloaded. There is not at any stage an error code.
I have run the Windows Update Trouble Shooter with no result.
Any ideas will be welcome.

(I have a monthly isp download limit of 10 gb and with the speed i get it takes 4 hours to download the update so it has to be done after midnight so it doesn't count against the download limit )

A:Anniversary update won't install - no error code

Hi, download the ISO manually and create a bootable medium (which is useful in various circumstances).
(How - where- see the Tutorial section or search the net- not difficult).

That way you download once and can retry and have it available for other purposes. Also you avoid issues with Windows update.

From an admin command prompt
[Windows key + X, click command prompt (admin)]
chkdsk C: /F
Your PC will need to restart.
Make sure the result is clear or fixed.
Post back the result, which you can get after a restart as follows:
How do I see the results of a CHKDSK that ran on boot? - Ask Leo!

Disable any AV. Disconnect any devices you don't need. Uninstall any program that affects or modifies your GUI.

Do a clean boot then try the upgrade using the Win 10 DVD/USB.

If it fails again, you can have a look at the log:
Windows Update logs are now generated using ETW (Event Tracing for Windows).
Please run the Get-WindowsUpdateLog PowerShell command to convert ETW traces into a readable WindowsUpdate.log.

For more information, please visit http://go.microsoft.com/fwlink/?LinkId=518345

Good luck!

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Answer Match 64.26%

First of all, I'm coming from Windows 7. I'm one that was able to upgrade to Windows 10 for free.

Am I able to perform a clean install of Windows 10 using the same license I currently have on Windows 10? How would I obtain my current key, then? Is it s imply the Product ID listed under Control Panel>System ?

Can I download a copy of the installation media which already contains the AU update?

How would I install Windows 10 onto a M.2 drive? Is it as easy as picking the hard drive to install Windows on during setup?

A:How do I clean install Windows 10 Anniversary Update?

You could just use "reset my pc".

Alternatively, create bootable usb stick or dvd

Windows 10

Boot from it, choose custom install, delete all partitions on drive you want to use (backup data first of course), and skip key entry as not needed as you have already upgraded.

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Answer Match 64.26%

JOHN_COMPUTER-07_08_2016_191929_84.zipI'm having trouble installing the Windows 10 Anniversary Update.

The installation of the update seems to get to about 75% complete, then I get a BSOD.

Then the update system automatically rolls back my Windows installation to the pre-Anniversary Update version.

Not sure what is causing the problem.

Using dm_log_collector produces an empty zip file which is attached.

Thanks for any help.

If any other files needed please state and will attach.

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Answer Match 63.42%

After the second boot on the updating screen, the one with the spinning thing. When it gets to 83%, my screen just freezes out of nowhere. I tried switching off and back on again but it reverts back to my previous version of Win10. I tried getting Microsoft Support to help but their service wasn't all that great and I wasn't too happy with them. So I'm calling on you guys to help me out.

A:Tried to install Anniversary Update but it fails by error 0xC1990. Please help me?

Welcome!
Please consider joining us here at Windows Central as a valued member.
Here's a recent WC article that may help you: Windows 10 Anniversary Update common problems and how to fix them | Windows Central

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Answer Match 63.42%

Windows 10 Anniversary Update Might Hide Partitions After Install

One of the issues experienced by users after installing the Windows 10 Anniversary Update concerns partitions, as many of those who upgraded their computers reported that a number of partitions disappeared from File Explorer.

Furthermore, all partitions show up as RAW in Disk Management, which makes most people believe that all their data has been removed and nothing can be recovered.

Microsoft, however, claims that this is just a bug discovered in the Windows 10 Anniversary Update install system, and while no files are lost, it?s critical for users not to try to recover anything with third-party apps because this could lead to completely breaking down the partitions and removal of data.

?Microsoft is aware of this issue and is working on a solution to be released through Windows Update. Any data you have stored on the affected partition is still there. We recommend that you not try to recover or otherwise write data to the affected partition, nor should you format the partition,? the company says.




You can also downgrade in the meantime
Microsoft?s Sharath Srinivasa goes on to explain that a patch will be released to users when it?s available and states that users who do not want to wait for it can always downgrade to their previous Windows version. Partitions should be then just as you created them, with all files once again accessible.

For the moments, there?s still no timing on wh... Read more

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Answer Match 63.42%

I have a problem after installing the Anniversary Update of Windows 10. This post concerns the process which involves a clean re-install of Windows 10 by the method which includes downloading and running Microsoft's Media Creation Tool, choosing "Create Media for another PC". This downloads an ISO of Windows which, when put on a USB stick, can be used to boot the computer and clean-install Windows 10 (no license key required because Windows 10 was already running, although I have my license key.) I am told that this produces a "very clean" install which would clear any glitches in the previous install. Programs would need to be re-installed.

My question please: assuming that the Media Creation Tool will be downloaded after the Anniversary Update was installed, will it produce a Windows 10 + Anniversary Update version ?

Thanks for any help.

PS: I wasn't able to create a Macrium System Image which would include the Anniversary Upgrade because my problem occurred immediately after the Update. If you are interested in what that problem is, go to:

http://www.tenforums.com/installation-setup/58571-anniversary-update-search-not-working-properly.html

A:Clean Install of Windows 10 including Anniversary Update

I used the MCT tool this morning and i can assure you its the 14393 build. You will find some windows updates waiting at the end of it.

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Answer Match 63.42%

So this is very frustrating... I'm trying to install the anniversary update, and used the upgrade assistant. But when it restarts, it flashes for just a second the update screen, then shuts off and restarts again and loads without the update...

Any idea what I did wrong? I even reset the PC and it's still causing issues...

Any help would be appreciated.

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Answer Match 63.42%

Hello to everyone.
i have sucessfully installed the update Anniversary of windows 10 x32 to my tablet what i have is an nextbook of 7inches which has 16GB of storage and just if try to update will get the message of not enough space to do the update, in this poost will detail how to do the install without die on the attempt. the time that takes in do the update is about 4-6 hours due the low specs of this tablet, can also be for any tablet that has 16GB storage.
Materials to use list
an empty micro SD card of 32-64GB of capacity, i used an micro sd card of 64GB for this procedure.
i say empty because i have tried use an card with files inside and the tool media creator erased all my files so i do emphasis in this
preparation of the SD card memory
in an card reader in another computer download from the Media tool creator the version of windows 10 that your computer use, and use the SD card to store the version of windows from media tool.
i know many tablets has OTG capabilities but have to keep in mind the following.
if your tablet gets the battery charged via an micro USB connector, then you must use the method of do the upgrade by Micro SD card, since the installation will take 3-6 hours so need keep the tablet powered and plugged to the wall socket all the time , if ran the set up by battery will get no power in no time and will brick your tablet forever, or in the best of the chances will get back automatically to the wind... Read more

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Answer Match 63.42%

I have windows 10 installed on Lumia 1020 with no problems very happy with it just wanted to know if anniversary update could be installed thank you.

A:can windows 10 anniversary update install on lumia 1020

Originally Posted by Windows Central Question I have windows 10 installed on Lumia 1020 with no problems very happy with it just wanted to know if anniversary update could be installed thank you. It can: [Guide] Installing Redstone on Unsupported devices (X2X Series)
Your phone already got Windows 10 last Threshold, so it could do that in the shortest way (see forum: )
" Windows 10 Mobile 1) Any Nokia Lumia X2X Series (with and without SD card) running the below OS versions 10586.10710586.545
Users who're on these versions can get Redstone in a much simpler way. You can stop here. 2) Files needed a) InteropTools v 1.8 - Here b) DHTUpgrade Advisor - Here 3) Go to developer options and enable developer mode. After that, a) Copy the appx files from "Dependencies" and "InteropTools_Beta_1.8_0.0.160.0_arm.appxbundle" to your phone and install them. b) Now open InteropTools (beta) >> goto "INTEROP UNLOCK" section >> toggle on the Restore NDTKSvc. 4) Now similarly install the files from "DHTUpgrade Advisor" and "Dependecies" via file explorer. a) After installing, Open DHTUpgrade Advisor, select backup and then choose "Allow Update 512MB devices" or "Allow Update" b) Crosscheck if your device info details are changed or not in the "About" tab. If not, reboot your phone. 4) Go to windows update and check for updates. a) If the update isn't offered, then install &q... Read more

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Answer Match 63%

Hello,
I installed several new updates but Service pack 1 for Win 7 keeps failing giving me the error message 0x80070541. I am using Win 7 Home Premium 32 Hebrew version, updated from Vista 7 Home Premium 32 Hebrew version

I have tried twice, it gets to around 98-100% downloaded and then displays the error and the option to retry. The same thing happened when I tried to install IE9.
I am using an admin account and have default Windows settings with McAfee Antivirus software , which I have disabled during the update. I have tried running standalone install programs:
Windows6.1-KB947821-v14-x86.msu, IE9-Windows7-x86-en.exe and setup37561_100_DL.exe, with the same results.
Normally I don't have any problems installing updates.

I have included a summary of my computer?s system and components.


Any help will be greatly appreciated

A:Failing to update Win 7 with SP1 and to install IE9

zsmi,

Win 7 SP1.
Generic steps to take before installing Windows 7 Service Pack 1.

* How to increase your chances of installing Service Pack 1 successfully.
Steps to follow before you install Windows 7 Service Pack 1 from the Microsoft Download Center

* Update your device drivers to the most recent Windows 7 device drivers from your computer manufacture's support web site (for your specific make and model)

* Start by installing the chipset/motherboard driver followed by the remaining available drivers.

* Run the SFC /SCANNOW command. This will check and repair if necessary any critical Windows system files.
Click on Start/All programs/Accessories then
Right click on Command Prompt option and select 'Run as administrator'.
At the command prompt enter: SFC /SCANNOW

* Run the System Update Readiness Tool:
Description of the System Update Readiness Tool for Windows Vista, for Windows Server 2008, for Windows 7, and for Windows Server 2008 R2

* Windows 7 - Service Pack 1 ? How to install Step by Step
Steps to follow before you install Windows 7 Service Pack 1 from the Microsoft Download Center

* Learn how to install Win 7 SP1
Learn how to install Windows 7 Service Pack 1 (SP1)

IE9.

How to solve IE9 installation problems
Microsoft Support

Prerequisites for installing IE9
Prerequisites for installing Internet Explorer 9

Read through this link-
Troubleshoot problems when you cannot install Internet Explorer 9
I suggest you uninstall IE9.
Reboot.
Install IE9 again.
... Read more

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Answer Match 63%

Hello,I recently purchased a new 2016 model Spectre x360 (PN X7V20UA). It came running Windows 10 1511, and I would like it to be running 1607 (Anniversary Update). However, the update to 1607 is not being offered inside of Windows Update. I've installed everything that was available, include today's November patch releases, to no avail. Windows Update shows "Your device is up to date." This link http://arstechnica.com/gadgets/2016/10/hps-new-spectre-x360-is-probably-the-best-pc-laptop-around/ says that the 1607 update is being blocked on this model temporarily due to driver compatability issues. I tried to get confirmation from HP twitter support about if this was true or not, but wasn't able to get much help. Can someone please confim this?

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Answer Match 63%

Hi all,

Wondering if anyone else has experienced an icon display issue on their start menu with the 1607 update?

I have just clean installed (and fully updated) the 1607 Anniversary Update on 2 PC's and both are experiencing an identical issue with their start menu. The problem whilst seemingly minor is especially annoying given that I have performed the updates for some friends and it is a matter of pride to me that I hand over any such systems in a perfect state.

The Start Menu program list (A - Z list) as well as the "most used" and "recently added" lists contain icon tiles for the installed programs. On both systems around 25% of these tiles display a generic "blank page" image rather than the icon image associated with that program. That said the tile in question opens it's associated program and it's text label also displays correctly.......as I said earlier an annoying niggle!

By now you are all thinking ah its a icon cache failure just rebuild the icon cache!! I have of course rebuilt the icon cache following the instructions contained in option 2 of the tutorial here www.tenforums.com/tutorials/5645-icon-cache-rebuild-windows-10-a.html as well as deleting the C:\Users\<Username>\AppData\Local\IconCache.db file neither of which corrects the issue.

Additionally, I have manually, refreshed several of the icons (right click button tile > more > open file location) by changing and then reverting the .ico file through propert... Read more

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Answer Match 63%

Hi,
I have a Packard Bell OneTwo S3221. It came factory installed with W7.

I upgraded to W10 last year after difficulty - upgrading to W10 via Windows update would not work, kept installing to a certain percentage then would reboot to a blank screen and freeze indefinitely, I needed to power off then on restart it would roll back to W7. This happened repeatedly despite trying all sorts - clean boots, uninstalling antivirus and updating drivers, etc.

I finally installed W10 using Media creation tool. Everything ran fine. But when the big update came in Novmember 2015 that failed to, in the same way as above, however all other monthly windows updates install fine.

Windows update never tried to push the Nov 2015 update on me again - I'm still on build 10240 now.

I was prompted to install the anniversary update by Windows update last week but that also failed in the same way as above. Download ok and begins installing fine, then at some point after 50% complete I get the blank screen indefinitely and have to power off, then it reverts back to W10 build 10240.

Having checked Packard Bell website my model is not supported by Packard Bell for W10, and they are not providing any drivers for it. This may explain the problems.

Can anyone suggest how to find out what the problem is and if there is a solution? I've tried looking in Update history for error codes, but there is none, it doesn't even show an attempt to install the anniversary update. Like i said every other ... Read more

A:Can't install Windows 10 Anniversary update, stuck on build 10240

Hi, simplest answer is avoid windows update and create the appropriate bootable medium or iso and use it as you did before.
As you know plenty of people have this sort of problem.

Note that the upgrade can introduce new issues for some (search the net), and some are delaying because of that. Older machines like yours could well exhibit such problems. So before you make this change, I recommend you create a disk image of your existing setup - a procedure you should do routinely anyway- to give another way of restoring your system.
E.g. Macrium Reflect (free) + its boot medium + external storage for images.

It's best to have a physical bootable medium as it covers all of:
a. if you need to repeat the installation
b. as a bootable medium for recovery options
c. in case you need to do an in-place upgrade repair install

without taking up disk space.

0 more replies
Answer Match 63%

Hi all,

Wondering if anyone else has experienced an icon display issue on their start menu with the 1607 update?

I have just clean installed (and fully updated) the 1607 Anniversary Update on 2 PC's and both are experiencing an identical issue with their start menu. The problem whilst seemingly minor is especially annoying given that I have performed the updates for some friends and it is a matter of pride to me that I hand over any such systems in a perfect state.

The Start Menu program list (A - Z list) as well as the "most used" and "recently added" lists contain icon tiles for the installed programs. On both systems around 25% of these tiles display a generic "blank page" image rather than the icon image associated with that program. That said the tile in question opens it's associated program and it's text label also displays correctly.......as I said earlier an annoying niggle!

By now you are all thinking ah its a icon cache failure just rebuild the icon cache!! I have of course rebuilt the icon cache following the instructions contained in option 2 of the tutorial here www.tenforums.com/tutorials/5645-icon-cache-rebuild-windows-10-a.html as well as deleting the C:\Users\<Username>\AppData\Local\IconCache.db file neither of which corrects the issue.

Additionally, I have manually, refreshed several of the icons (right click button tile > more > open file location) by changing and then reverting the .ico file through propert... Read more

A:Anniversary Update - Clean Install. Start menu anomaly

Hi, some ideas - you may have come across these already... fortunately this hasn't happened to me
(Yes, it says tiles, but appears to be talking about the icons)
Windows 10: How to fix blank tiles on Start Menu

Stardock products:
Windows 10 - Blank start menu icons - Super User

How does it look if you create a new user for test purposes?

P.S. I don't use Win 10's start menu - I use Classic Shell (free) to avoid all the issues and actually have a properly expressed start menu that I don't have to fight with. Eg. in Win 10's version of my Start Menu I see
Help
Help
Help
Help
...

- all shortcuts from individual subfolders for different programs, extracted and listed alphabetically. Some help that is.

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Answer Match 63%

I have tried multiple times times to install the Windows 10 Pro, Anniversary Update to my desktop computer, a Dell Inspiron 560. Every time, the result has been a computer that will not start-up, ie. Windows does not appear to load/run. I have tried the WURepair tool and tried to repair the System Registry HKEY_LOCAL_MACHINE>SOFTWARE>Microsoft>Windows NT>ProfileList, all to no avail. I have had to restore my system with an previous Image to get it operational again. Has anybody else had this problem and been able to come up with an answer?

A:Trouble trying to install Windows 10 Anniversary Update, version 1607

Hello JRAllen72653 Welcome to the Ten Forums!

One advice I can provide here would be to try a different method for either update by upgrade or planned clean install which doesn't seem to be what you have been looking for. When the Redstone 1 update didn't even arrive here for 3 separate desktops as well as a recently new laptop where 10 came already on not seeing the update still lead to fail of the MC Tool to see the immediate online upgrade take place or create the usb media needed.

Twin solutions were then sought! The first in order to see all machines updated was to download the "windows.iso" by way of the MC Tool which equals both the 32bit and 64bit flavors for both the Home and Pro editions. We call that a "4 in 1" type of download that covers everyone.

The second item on the agenda did opt to use a 3rd party program not the Windows option to mount the iso downloaded onto each machine or run from a flash drive where the setup.exe main executable would be manually started to watch each upgrade install take place. Once all systems were set which included one desktop only lately being upgraded from 7 Home Premium to 10 Home and then still waiting for the update to go on before return to owner was to visit a MS download iso type page to grab both the 32bit and 64bit smaller Dual Edition iso downloads to keep onhand.

For a final fix to all older already made up flash drives for the Threshold 2 update last November as well as for Windows Insider P... Read more

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Answer Match 62.16%

Hey guys n gals, just need a bit of help reading through my windows update log! Recently reinstalled win7 64x, because I wanted a nice new format before I go back to university ! Thing is, set up my new system, then started to download updates. Restarted my PC to install these updates and when rebooting it stuck at 0% for like 5minutes then went to the welcome screen. Bit worried about this, so I went into windows update and it seems 99% of the updates failed to install! I'm thinking that there is one stubborn update that is making the rest of them fail, so I've attached my log for you guys to have a look at!

Thanks a lot,
Tom
 

A:Windows Update Failing (new install)

8 more replies
Answer Match 62.16%

Hi,I've recently been infected with a Malware infection, however with help from the Hijackthis forum I've managed to remove it.I now have another issue, its with regards to a Windows Update to IE - it keeps failing to complete ( and seems to be stuck in a loop )Does anybody have any ideas with regards to what it could be ??This is a link to the original Malware infection postings : http://www.bleepingcomputer.com/forums/t/202644/infected-with-malware-which-has-hijacked-browser-disabled-automatic-updates-antivirus-360/On a side note, the malware infection did interfere with Windows Auto Update ?? Dont know if this is relevent ?Thanks

A:IE Critical Update Keeps Failing To Install

Which update is it? Do you know the KB number?

2 more replies
Answer Match 62.16%

I keep getting offered the above Intel update by Windows Update. I have downloaded it several times and tried to install it, but it always fails. Anyone else have the same issue? Is there a fix?

A:Windows update keeps failing to install

Post #141 here,
Latest Intel HD Graphics Driver for Windows 8

7 more replies
Answer Match 62.16%

Greetings,I just bought a new computer installed all the windows updates including SP3.Everything was running fine- as good as a windows machine can.I installed .net 2.0 (for an Itunes update utility called iTLU) when I went to install a security update for .net it failed. Read a bunch of postings regarding this particular update failing tried a bunch of things - repairing .net, nothing worked. I un-installed .net to be safe)I tried to install another 3 minor updates and they all failed. Got the message Problem: A problem on your computer is preventing updates from being downloaded or installed. But no error code. (It does download but not install)I did turn off my anti-virus and firewall and tried again no change.I found this solution here http://www.technipages.com/error-a-problem...downloaded.htmlEssentially re-regietring a bunch of .dll's done that. Nothingregsvr32 wuaueng1.dllregsvr32 wuaueng.dllregsvr32 wucltui.dllregsvr32 wups2.dllregsvr32 wups.dllregsvr32 wuweb.dllSolved this buy re-registering run and regsvr32 wups2.dllagain.this time it worked.Left for info for others.Admin Edit: Removed unnecessary HijackThis Log attachment, to preclude post being moved unnecessarily. ~ Animal

A:Windows Update Failing To Install

Thanks for letting us know! It'll help out others who've got the same problem.

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Answer Match 62.16%

Hi.
I don`t know if anyone who has a new computer with Windows 8 OS installed are having the same problems
as i am, but the following updates have been attempting to install and failing on restart. I keep getting the
message," Failure to configure Windows updates. Reverting changes, please wait". This has happened for
over a month now, and i have tried to install them separately and manually, but the same message appears.
My computer is:
TOSHIBA SATELITE C855D-S5354
Part Number: PSCBOU-004005

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 8, 64 bit
Processor: AMD E-300 APU with Radeon(tm) HD Graphics, AMD64 Family 20 Model 2 Stepping 0
Processor Count: 2
RAM: 3678 Mb
Graphics Card: Microsoft Basic Render Driver, 17 Mb
Hard Drives: C: Total - 294763 MB, Free - 254507 MB;
Motherboard: TOSHIBA, Portable PC
Antivirus: AVG Internet Security 2013, Updated and Enabled

These are the updates that are failing:
Updates for Windows 8 for x64-based Systems:

KB2812822
KB2811660
KB2781197
KB2824670
KB2807986
KB2809289

Has anyone got any ideas on why they keep failing to install, and if you had the same problem, what did you do?

Thank you.
 

A:Solved: Failing to update and install

16 more replies
Answer Match 62.16%

Smart Search Results : Security Update for Microsoft .NET Framework 1.1 SP1 on Windows XP Windows Vista and Windows Server 2008 x86 KB2416447 Installation date &82065&82068&82062011 204 PM Installation status Failed Error details Code 66A Update type Important A security issue has been identified that could allow an attacker to compromise your Windowsbased system that is running the Microsoft .NET Framework and gain access to information. You can help protect your computer by installing this update from Microsoft. After you install this item you may have to restart your computer. More information httpgo.microsoft.comfwlinkLinkId202365 Help and Support httpsupport.microsoft.com
 

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Answer Match 62.16%

Windows update KB2862152 has been trying to install for a month. Seems to update, PC restarts, fails to complete, reverts back. Not sure if we can just skip a security update?

Hijack Log
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 8:37:47 AM, on 12/7/2013
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16520)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Norton 360\Engine\5.2.2.3\ccSvcHst.exe
C:\Program Files (x86)\Toshiba\ConfigFree\NDSTray.exe
C:\Program Files (x86)\Toshiba\ConfigFree\CFSwMgr.exe
C:\Program Files (x86)\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.toshibadirect.com/dpdstart
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main... Read more

A:Windows update failing to install

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Answer Match 62.16%

I have an existing Windows 10 Pro installation. My partitions are:
system reserved: 500 mb
C: boot, page file, primary partition
E: logical drive
F: logical drive
I would like to do a clean install with WIN 10 Anniversary Update (1607), and convert my disk from BIOS to UEFI.
What modifications would i need to do to GPTgen while upgrading and maintaining my programs and data?

Thanks

A:clean install with anniversary update & disk conversion BIOS to UEFI

Modifications....none.

Windows 10 already utilizes GPT partitioning....on a clean install. The only thing you would need to do is change your BIOS firmware from Legacy BIOS to UEFI BIOS. You will need to confirm that in your BIOS. Or to check with in windows.....in the search bar of cortana, type system information and when the window pops up, scroll down to BIOS mode......here's mine.

2 more replies
Answer Match 61.74%

Greetings TSG'ers
The other night I had switched on automatic windows updates back on and received this.

Error message advising could NOT install the following updates:

Microsoft .NET Framework 3.5 SP1 Update for Windows Server 2003 and Windows XP x86 (KB982168)
Microsoft .NET Framework 3.5 SP1 and .NET Framework 2.0 SP2 Update for Windows Server 2003 and Windows XP x86 (KB982524)
Microsoft .NET Framework 3.5 Service Pack 1 and .NET Framework 3.5 Family Update for .NET versions 2.0 through 3.5 (KB951847) x86
Security Update for Microsoft Office Outlook 2003 (KB980373)
Security Update for .NET Framework 2.0 SP2 and 3.5 SP1 on Windows Server 2003 and Windows XP x86 (KB2518864)

It keeps going to update the same and asking me to install with same result & message.

I've turn it off for the moment.

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows XP Professional, Service Pack 3, 32 bit
Processor: Intel(R) Pentium(R) 4 CPU 3.00GHz, x86 Family 15 Model 4 Stepping 3
Processor Count: 2
RAM: 1023 Mb
Graphics Card: RADEON 9200 SE Family (Microsoft Corporation), 128 Mb
Hard Drives: C: Total - 117232 MB, Free - 43873 MB; D: Total - 38193 MB, Free - 4985 MB; G: Total - 610328 MB, Free - 265480 MB;
Motherboard: Gigabyte Technology Co., Ltd., GA-8S661FXM-775
Antivirus: AVG Anti-Virus Free Edition 2012, Updated: Yes, On-Demand Scanner: Enabled
 

A:Solved: Windows update failing to install

You would probably be better off and find it less annoying if you set Automatic Updates to

Notify me but don't automatically download and install them.

This way, you have control over which updates get downloaded and installed.

-----------------------------------------------------------

Go to the Windows Updates site, then do a "Custom" scan.

Once the scan is finished, see if those same 5 updates are displayed.

If they are, attempt to download and install them.

If you're met with the same error message, do a new "custom" scan.

Select only 1 of them to download and install.

If it successfully installs, restart the computer.

Repeat the same steps for each of the others.

Note: One of the other trusted advisors(DoubleHelix) here came up with those steps, and it has worked for some others here.

----------------------------------------------------------
 

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Answer Match 61.74%

I'm having trouble installing updates in windows 8.1. I've identified through sfc /scannow that there is store file corruption however sfc is unable to fix them i tried doing the DISM restore health and it did nothing. Following the advice of site on from google i tried running this from admin command prompt 
 net stop wuauserv
cd %systemroot%\SoftwareDistribution
ren Download Download.old
net start wuauserv
net stop bits
net start bits
net stop cryptsvc
cd %systemroot%\system32
ren catroot2 catroot2old
net start cryptsvc
 
and re ran the the DISM /restorehealth and now the DISM is stuck at 40% for the past 3 hours. How do i fix this so my updates start working again?

A:Windows update keeps failing to install updates.

Any ideas?

1 more replies
Answer Match 61.74%

Okay, I've heard about this horrible update and how it refuses to work, but I went around searching and found no one with the same problem as I did. So here is what happened:
1. I found it through updating, tried to update it, doesn't work (downloaded 9.5 mb, but failure on installation).
2. I manually downloaded from the Microsoft website, installed it, doesn't work (says install failed).
3. I closed everything, including anti-virus (Avast) and firewall. Installed it, doesn't work (same error message).
4. I reboot to try all the above steps again x2, doesn't work (still same error message).

If anyone has a solution to my dilemma, it would be greatly appreciated.

A:KB937287 Update Failing, even after Manual Install

Originally Posted by AuraofMana


Okay, I've heard about this horrible update and how it refuses to work, but I went around searching and found no one with the same problem as I did. So here is what happened:
1. I found it through updating, tried to update it, doesn't work (downloaded 9.5 mb, but failure on installation).
2. I manually downloaded from the Microsoft website, installed it, doesn't work (says install failed).
3. I closed everything, including anti-virus (Avast) and firewall. Installed it, doesn't work (same error message).
4. I reboot to try all the above steps again x2, doesn't work (still same error message).

If anyone has a solution to my dilemma, it would be greatly appreciated.



When was this offered, I have mine set to automatically install updates and haven't had any failures and I've just looked through my update history and can't find this one listed.
What is the update for ?

7 more replies
Answer Match 61.74%

The Important Security Update shown in the screenie below keeps reinstalling itself, cueing on the Shutdown button, then installing itself at Shutdown, failing and then repeating process. This has gone on for weeks now it seems.

I have run Option 2 batch file in Windows Update - Reset - Windows 7 Forums twice now.

Any other suggestions short of a Repair Install?

A:Security update keeps failing after Shutdown install.

Ummm - errrr.... screenie??

5 more replies
Answer Match 61.74%

Windows 7 Home Premium
Dell Inspriron ONE2320

Thank you in advance for help, this is a great service.

I have been trying to Update Adobe Reader for weeks now when asked and kept on getting this error message " Error 1310.Error writing to file: C:\Config.Msi\1658852.rbf. Verify that you have access to that directory " ... Someone told me too just un-install Adobe and re-install but when i tried to re-install a similar error message failed in the install.

And i now cant seem to play any online videos. Any help would be greatly appreciated.

A:Adobe Reader Update/Install Failing

Did you try this

http://helpx.adobe.com/creative-suite/kb/error-1310-error-writing-file.html

4 more replies
Answer Match 61.74%

I have a windows 7 computer that is failing to install the following updates. It keeps on prompting to reboot it and even after rebooting many times the updates install keeps on failing. I have followed these steps Windows Update Posting Instructions and attached the request files. None of the steps fixed the problem for me

The CBS zip file is too large to upload here. I have uploaded the file here http://www.gpeters.ca/wp-content/upl...015/01/CBS.zip

ViewSonic - Display - ViewSonic VX1932wm

Installation date: ‎1/‎22/‎2015 10:33 AM

Installation status: Failed

Error details: Code 80240020

Update type: Optional

ViewSonic Display software update released in July, 2009



Intel Corporation - Graphics Adapter WDDM1.1, Graphics Adapter WDDM1.2, Graphics Adapter WDDM1.3 - Intel(R) HD Graphics 4400

Installation date: ‎1/‎22/‎2015 10:32 AM

Installation status: Failed

Error details: Code 80240020

Update type: Optional

Intel Corporation Graphics Adapter WDDM1.1, Graphics Adapter WDDM1.2, Graphics Adapter WDDM1.3 software update released in September, 2014

A:Windows 7 computer that is failing to install the following update

Iversa I know this is very simplistic but run these for starters if you haven't already

http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html
http://www.sevenforums.com/tutorials/433-disk-check.html < if necessary include the /f and /r in the command line as per Option2

9 more replies
Answer Match 61.74%

Hello out there. I am in dire need of expert help.

I have two desktops running Windows 8.1 Pro x64. In one of them, Windows Update KB2973201 is failing to install. (I have installed at least two other updates after this, so the problem is not related to Windows Update not working.)

The KB2973201 update can be initially installed, either when I use Control Panel/Windows Update/Select Update or when I install it manually, using the file downloaded from Microsoft -- I have verified this using Control Panel/Windows Update/View Update History: KB2973201 appears as installed "pending restart".

After rebooting the system, however, Control Panel/Windows Update/View Update History shows "status failed" for KB2973201. Details for the failure are like this (I have tried to install KB2973201 many, many times):Security Update for Windows (KB2973201)
Installation date: ‎28/‎07/‎2014 14:32
Installation status: Failed
Error details: Code 80070003
Update type: Important
Fix for KB2973201
Running the Windows Update Troubleshooter (I have done this many, many times) gives the following messages:Service registration is missing or corrupt -- fixed
Windows Update error 0x80070057 (2014-07-28-7-03_12_27P) -- fixed
Problems installing recent updates -- fixed
Detailed information about the errors includes messages such as these:
Windows Update


Issues found

Service registration is missing or corrupt
Fixed
Reset service registration
Completed

... Read more

A:Update KB2973201 failing to install repeatedly

If you run the DISM command and it fixes a Windows component you should rerun the sfc command again and reboot the computer. If the update still does not install the update, you could hide it if you are sure you don't need it You could also try a Repair Install and as a last resort, reinstall Windows.

2 more replies
Answer Match 60.9%

This Bios update goes through the motions of installing but the HPSA still shows the update outstanding after it is installed.  The latest Bios version my laptop is F.17 2016.03.09. Any idea how to fix this?

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Answer Match 60.9%

I have tried four times to install a BIOS update (Rom Family SSID 2AF7; Version 80.20Ap1) provided within the Support Assistant, on each occation the update fails to install. I get no error messages. The computer restarts, but the previous BIOS version (AMI 80.19 (2014-07-18)) remains installed. I have tried stopping my antivirus program, but this didn't help. I have noticed that the command screen hangs with a flashing cursor, but no instructions are visible and then my computer restarts. Is it possible that the update is corrupt? Any advice on how I should proceed would be welcome.











Solved!
View Solution.

A:BIOS Update failing to install via HP Support Assistant.

Yes, HP has indeed pulled the update.  No one's system is at risk and you may continue to use your computer.  Everyone here is still on my contact list as events change.

10 more replies
Answer Match 60.9%

Hey all,
I'm having problems installing the NET framework 4.0 update. Every time my windows update tries to install the update, it fails to do so and tells me it hass encountered an error. Error code 643. Googled everything, been round forums, but cannot find a solution.

I've tried using microsoftfix it tool for this update, doesn't work.

Tried uninstalling previous net framework version 3.5 and reinstalling, no luck.
Can anyone help?

Many Thanks

A:Vista update KB2446708 problem - failing to install

Originally Posted by Jahad


Hey all,


I'm having problems installing the NET framework 4.0 update. Every time my windows update tries to install the update, it fails to do so and tells me it hass encountered an error. Error code 643. Googled everything, been round forums, but cannot find a solution.

I've tried using microsoftfix it tool for this update, doesn't work.

Tried uninstalling previous net framework version 3.5 and reinstalling, no luck.


Can anyone help?



Many Thanks



Not sure what you had tried.

Have you tried this tutorial from Microsoft Support ?
http://support.microsoft.com/kb/KB976982

If no luck with the tutorial above, consider asking this question at :

Net Frame Setup forum
.NET Framework Setup Forum

12 more replies
Answer Match 60.9%

As you can see Windows Update keeps offering me an update for 7600GS and it always fails.

Error code 80070006. When I look that up I don't find much that helps.

Current installed driver is 181.71

A:Windows Update Keeps Failing Nvidia Install 80070006

Install either the latest from http://www.nvidia.com/Download/index.aspx?lang=en-us or the beta from http://downloads.guru3d.com/. Then WU probably will not offer it to you any longer. A roundabout way of fixing things I suppose.

9 more replies
Answer Match 60.9%

Cumulative Security Update for Internet Explorer for Windows XP (KB896688)
Date last published: 10/13/2005
Security issues have been identified that could allow an attacker to compromise a computer running Microsoft Internet Explorer and gain control over it. You can help protect your computer by installing this update from Microsoft. After you install this item, you may have to restart your computer.
System Requirements
Recommended CPU: Not specified.
Recommended memory: Not specified.
Recommended hard disk space: Not specified.
How to Uninstall
This software update can be removed via Add or Remove Programs in Control Panel.
Get help and support
http://go.microsoft.com/fwlink/?LinkId=50690
More information

http://support.microsoft.com/kb/KB896688
 

A:Solved: Windows XP (KB896688) Update keeps failing to install?

12 more replies
Answer Match 60.9%

http://news.softpedia.com/news/wind...b3193494-also-failing-to-install-508542.shtml

Microsoft has recently released Windows 10 cumulative update KB3193494 in order to bring the KB3189866 saga to an end, but it turns out that there are users who are experiencing issues with this new patch as well.

Some of those who were offered the new cumulative update are reporting problems when attempting to install it, and the way it happens looks very similar to what others have experienced in the past.

In most of the cases, the cumulative update fails to install, and it simply rolls back before getting users back to the desktop. The update is then reoffered and redownloaded before the system is once again rebooted to attempt the install.

Users who couldn?t install the original KB3189866 update were confident that this new one fixes the problems, so they rushed to install it.

?I have already read some issues with this update and that you should install the offline updater. It has the same problem. Microsoft released KB3193494 to resolve the download issue, so I tried again. Still the same problem,? one of them explains on Microsoft?s Community forums.



Post-installation problems
Others are reporting issues spotted after the update successfully installed on their computers and upon removal, everything seems to be returning to normal, which is living proof that this latest cumulative update is the source of the problems.

?The latest update KB3193494 makes my netwo... Read more

A:Windows 10 Cumulative Update KB3193494 Also Failing to Install

http://news.softpedia.com/news/micr...e-kb3193494-to-replace-kb3189866-508538.shtml
 

4 more replies
Answer Match 60.9%

Hi all. I have reinstalled my Vista and installed all the relavant updates except the above. Despite like 20 attempts it wont work. I have run fixit to try and identify and fix the problem but still wont work

the error code detail is 80073712
Please help

A:Failing to install Microsft.NET 3.5 service pack 1 and .NET update

Hello,Have you tried this http://windows.microsoft.com/en-us/windows-vista/Windows-Update-error-80073712?Go to the Knowledge Based Article and arrow down to select your specific operating system download.Good luck.

2 more replies
Answer Match 60.48%

I just did a fresh install on a new SSD for my laptop. I am getting above error. I reinstalled again and got the same. I ran check disk already. And I started SURT 7 hours ago but it is stuck on Initializing installatipn...

help...please...let me know if you need anymore info?

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-GB986-78RTG-GW262
Windows Product Key Hash: ArJ1lDfGuse+pNGJIavBAOoniJQ=
Windows Product ID: 00359-OEM-9824372-72693
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {2D7A1FAE-E910-4580-9B03-9B13ABE403CE}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: ... Read more

A:Windows update error 800706BA Failing to install any updates

Please follow the Windows Update Posting Instructions and post the requested data
If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

5 more replies
Answer Match 60.48%

Hello, everybody. I've had a rather rough time, lately, with my computer. For whatever reason, I could not update my computer via Windows Update. I constantly had errors. I could not figure out why nothing was downloading, and I found no solutions to the problem. Fast-Forward to about 5 days ago, and I encountered another, more annoying issue. I started to receive a pop-up notification letting me know that my version of Windows 7 (Home Premium, 64 Bit) was Not Genuine. I wondered... how could this be? I've had my computer for just over 2 years, with Windows 7 coming pre-installed. So I checked online on sites like this one, and I found a couple different solutions. One was to try to re-input the key. That did not work. Windows 7 was appearing as 'Activated', prior, but the issue of the "Non-Genuine" pop-up had risen.
From searching up the error code, I came across this suggestion:

HTML Code:
Recreate the Licensing Store
1) Click Start button.
2) Type: CMD.exe into the 'Search programs and files' field
3) Right-Click on CMD.exe and select Run as Administrator
4) Type: net stop sppsvc (It may ask you if you are sure, select yes)
Note: the Software Protection service may not be running, this is ok.
5) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
6) Type: rename tokens.dat tokens.bar
7) Type: cd %windir%\system32
8) Type: net start sppsvc
9) Type: slui.exe
10) After a couple of seconds Windows Activation di... Read more

A:Activation: Not Genuine, Windows Update Failing to Install (Errors)

NoelDP is the man to fix this - I'll point him to this thread.

9 more replies
Answer Match 60.48%

Please advise,
KB947821 stops installing at about 85% of the way through. I have turned off automatic installation, but it's stuck in a loop:
It attempts to install every time I turn off the laptop, tries and then fails to apply the installation when I turn on the laptop and won't respond when I try to stop the installation as administrator from the control panel.
Laptop seems to be running ok otherwise,
Thanks in advance,
AB

A:system update readiness tool KB947821 failing to install

KB947821 is the CheckSUR tool - and very rarely will it attempt to automatically install, since it's a tool to fix existing problems, rather than an update.

It will often take anywhere from 15 minutes to 3 or 4 hours to run, so leave it to run overnight - it will appear to have stalled for most of that time, but is in fact working hard.

If as you say, it's actually failing, then you may have some severe problems.

Please follow the Windows Update Posting Instructions and post the requested data - don't bother attempting to install CheckSUR again - the logs should already be present in the CBS folder, and can be posted.

3 more replies
Answer Match 60.48%

Hey guys, I've read through the post guidance and done everything as requested. Attached is my CBS folder zipped and I've run SURT and SFC scan.

I've been trying to install 3 updates through windows Update. I don't have automatic updates, I check and do them manually, always have. I've tried downloading and installing all three seperately from Microsoft, tried updating one by one, no luck in any order. They all fail after reboot with message "Failed to install, reverting." bla bla.

All three give me the error message 8007054F only.

I really hope you can give me some advice on this, one of the updates is a key Dx11 update that's stopping me playing games I've purchased.

Also noted is other updates are fine, even had a fresh one this morning and it installed without an issue, it's just these three specific ones and I'm stumped.

Updates are:
Important: kb2868626
Optional: kb2670838
kb2830477

Thanks in advance for any help.

PS: CBS folder had cab files within pushing it over the limit for upload, I've removed these and left the log files. Let me know if you need the untouched CBS folder and I will upload to dropbox for you.

A:Windows Update (3) Failing install after reboot - error 8007054F

You have some errors in the CBS background that I've never seen before - hopefully there will be some supporting information in the event logs.


Open Event Viewer
click on the Windows logs entry in the left pane to expand it.
Now click on the Application entry - wait while it loads.
Click on 'File' in the menu bar and select Save...
Save the file as Appevt.evtx
Repeat for the System log
then zip both, and upload them.

5 more replies
Answer Match 59.64%

Hey guys, I am new here so also please let me know if I am posting in the wrong section or I need to provide more/different info to my post - thanks!

Here is the situation. I had some pesky malware on my PC, and at the same time, was going to add a new 3TB hard drive to my PC (as a 2nd drive). Since the new 2nd drive was going to have me making a lot of changes to my systems setup anyways, and since I had the malware, I decided I would just reformat and start fresh. My system setup is pretty simple anyways - just Windows, Steam, Origin, and a bunch of games.

But now, after formatting my hard drive, and installing Windows 7 Home x64 from the disc, I am getting these error messages when I attempt to update -



http://i58.tinypic.com/2eoh5w5.png



I tried Googling the error code but there is not much information as of now on the web about it. Can anybody help me? I have no idea why it's not working on a clean install...




EDIT:
here are some more screenshots

A:Windows Update failing - fresh install on formatted hard drive

Please follow the Windows Update Posting Instructions and post the requested data

If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

5 more replies
Answer Match 57.54%

I am unable to update the Kernel-mode driver framework ver 1.11 for windows 7 for x64-based systems (KB2685811). I get error: 80073712

Also, I am getting BSOD/stop errors in normal mode that say anything from:

-memory_management 0x0000000001a,

- "A device driver attempting to corrupt the system has been caught. The faulty driver currently being on the kernel stack must be replaced with a working version." GDRO.sys-
address fffff88000626a8f9, base at fffff88006269000, datestamp 49b9d125

I'm not sure if they are related.

When I run in safemode I do not get the BSOD. When in normal mode I will get BSOD consistently when running Norton Full System Scan, specifically when the full system scan gets to the Windows/system32 folder.

System specs:
Processor: Intel 2500K Core Duo Unleashed
MOBO: Gigabyte GA-p67A-UD3P
RAM: I have 4x4 Corsair Vengeance, only using 1 stick of 4GB corsair vengeance currently due to troubleshooting.
GPU: NVIDIA EVGA GTX570HD
HDDs:Intel 180GB SSD and Western Digital Caviar Black 1.0 TB (empty)
PSU: corsair 750 watt
Soundcard: MOBO

When I canoo

A:Unable to install Windows Update: Update Kernel-mode driver framework

I, again, apologize for double posting. I figure I should include the host of other issues I'm having. Maybe they can all be inter related.

-my DVD/RW drive, when connected to mother board in ANY SATA slot, causes the BIOS screen to freeze forever. I have disconnected the drive at this time while trouble shooting. I have tried known-good SATA cables so I know it's either the DVD/RW drive or perhaps a driver or mobo failure.

-I have run the memory diagnostic tool in windows. No issues were reported.

-I have NOT run memtest86 because I do not have a disk drive connected.

-I have had stop-errors (BSODS) such as PFN_list_corrupt, System_service_Exception, Memory_management, IRQ_not_less_or_Equal
All of these could be a result of bad RAM.

I have purchased new RAM as a means to fix my problems. It seemed to work for 2 weeks, then the stop errors returned.

9 more replies
Answer Match 57.54%

Hey all,

So I am currently reinstalling Windows on my dad's old laptop after the hard drive decided up die on us, and I stumbled on a problem that's a bit too hard for me to fix.

Namely, I am completely unable to install any Windows Update. Not even MSE will install.

I tried running SURT, but got error code 0x8000247
I also tried running SFC /SCANNOW, it ran the verification fase until 98% and then stated that there where unfixable problems.

The displayed error codes are:
In WU: "8024A000"
In SURT: "0x8000247"
Whilst installing MSE: "0x80070643".

Attached you will find CBS.log and MSINFO with my system specs.
Cheers and many thanks in advance,
Nommy

CBS.log MSINFO32.nfo

A:Windows Update error code 8024A000; unable to install any update.

That's very reminiscent of similar errors in Win7 - and I wouldn't be surprised to see it being non-genuine.
Please post an MGADiag report BEFORE doing the below potential fixes.

This may simply be caused by a bad set of Intel Storage Matrix Technology drivers -

Installing the Intel Drivers
try downloading and installing them from here -
https://downloadcenter.intel.com/Det...&DwnldID=17882

(IATA89ENU.exe)

Once complete, please reboot twice, then post another MGADiag report.


If nothing has changed, try this...

Please run the following commands in an Elevated Command Prompt

NET STOP CRYPTSVC
REN C:\WINDOWS\SYSTEM32\CATROOT2 CATROOT2OLD
NET START CRYPTSVC

once complete, leave the system alone for at least an hour to rebuild the database, then reboot, and run another MGADiag report and post the results.

If neither of them work, we'll re-evaluate.

9 more replies
Answer Match 56.7%

I found some questionable files this week that had been downloaded by my son. I have since spent a great deal of time trying to scan and clean the computer. Each malware/spyware/anti-virus scanner has had varying levels of success.

It seems that the bulk of my issues have been resolved but I am still unable to install the following update from Microsoft: Cumulative Security Update for Internet Explorer 9 for Windows 7 for x64-based Systems (KB2719177)

Each time I try to update it, it aborts and gives me an error code (80073712), that is not showing up in any google searches or searches of microsoft's site.

Additionally, every time I shutdown or restart the computer it shows that new updates are being installed.

I am using Windows 7 home premium 64-bit.

Any help would be greatly appreciated. Thanks in advance.

A:Unable to install security update from Windows Update

I never got a reply here but for anyone having the same trouble I had I was able to resolve my issue by doing a "Repair Install".

I found the directions from another forum after I was able to find the root cause of the problem in c:\windows\IE9_main.log. Specifically this is what my log file said:
00:00.359: Started: 2012/07/21 (Y/M/D) 14:27:48.562 (local)
00:00.375: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds)
00:00.562: Command line: "C:\Windows\SoftwareDistribution\Download\Install\WU-IE9-Windows7-x64.exe" /WU-SILENT
00:00.671: INFO: Setup installer for Internet Explorer: 9.0.8112.16421
00:00.718: INFO: Previous version of Internet Explorer: 8.0.7601.17824
00:00.905: INFO: Checking if iexplore.exe's current version is between 9.0.6001.0...
00:00.936: INFO: ...and 9.1.0.0...
00:00.967: INFO: Maximum version on which to run IEAK branding is: 9.1.0.0...
00:01.014: INFO: iexplore.exe version check success. Install can proceed.
00:01.045: INFO: Trying to extract ID: 7006 (0) as "IE9-neutral.Extracted.cab"
00:05.023: INFO: Trying to extract ID: 5006 (0) as "IE9-support.cab"
00:06.584: INFO: Operating System: Windows Workstation: 6.1.7601 (Service Pack 1)
00:07.067: INFO: Windows 7 operating system detected.
00:07.192: INFO: Service pack major: 1
00:07.332: INFO: Service pack minor: 0
00:07.473: INFO: Service pack name: Service Pack 1
00:19... Read more

1 more replies
Answer Match 56.28%

So long story short i was continuously getting notification to install some particular updates again and again .

They were : KB2446704 , KB2418241 , KB2539631 . ( All of them are security updates for .net framework 2.0 sp2 and 3.5 sp1)

So whenever i installed them and restarted my pc they used to show up again . So today i decided to download Windows install clean up utility and uninstall and reinstall .net framework 2.0 sp2 .I uninstalled but when i tried to install it again i couldn't . It showed as a " setup error " .

Note :
Also i have an windows xp sp3 .

A:Can't install 3 windows update and now unable to install .netframework 2

Here's what I'd do, Caveat Emptor & all that stuff...1. Run the FixIt in KB 971187 - How to fix MSI software update registration corruption issues http://support.microsoft.com/kb/9711872. Retry the Update(s).3. If the Update(s) fail(s), proceed to Step 4.4. Download .Net Cleanup Utility: http://blogs.msdn.com/b/astebner/archive/2008/08/28/8904493.aspx5. By using the Cleanup Tool, uninstall all .Net Framework entries. (You will not be allowed to remove the .NET Framework 2.0 on Vista and 3.5 on Windows 7 because they are Operating System components.)6. Reboot.7. Download and install the .Net Framework 3.5 SP1 by clicking the link below (this will also install .Net Framework 2.0 SP2 and 3.0 SP2):http://www.microsoft.com/downloads/details.aspx?familyid=AB99342F-5D1A-413D-8319-81DA479AB0D7&displaylang=en8. Reboot9. Check for & install all important/critical updates/security patches/etc (do not select any optional .Net updates yet) for .Net thru Windows Update.Hope this helps.

25 more replies
Answer Match 55.86%

Hello all.
Running windows 10 pro 64 bit.
I've updated from Version 1511 to the anniversary update, 1607.
Or at least, I thought I did.
The update went well, no hiccups, no errors. Used windows update, let it downloaded and install and rebooted. Alas, system still shows OS Version 1511.
Used update again, same thing, rebooted, 1511.
Went to the windows site, downloaded the windows10upgrade9252.exe, ran it, same exact issue, rebooted, still showing version 1511.
Error logs show no issues. Disabled all external drives, turned off anti-virus, etc, repeated, rinsed, rebooted, still version 1511.
Only think I've not done is burned an ISO to DVD and updated from that.
Any clues as to what's going on?
Thanks!
Nelson Davis

A:windows 10 update from version 1511 to 1607 anniversary update - does not update

Can you check to see what OS version you have? Check in settings > system > OS build. It should show something like 14393.5 or 14393.10

5 more replies
Answer Match 55.44%

Has anyone else run into this problem while trying to install the Windows 10 Anniversary Upgrade? The updater gives me this message, saying "Uninstall this app now because it isn't compatible with Windows 10", but it provides no name for the app and provides no way to uninstall it:
So I tried running Microsoft's uninstall tool that allows you to force uninstall troublesome programs, and I found this app in it's uninstall list, called "Name not available":
However, I try to uninstall using this tool and that fails as well. Has anyone else run into this or know of a solution?

Thanks

More replies
Answer Match 53.34%

I'm unable to download Windows security updates (I use Windows XP-Pro) and I can't figure out why.

When Windows Automatic Updates attempts to download, it's unable to complete the installation. Here's a list of the updates that I was unable to unload today:
Security Update for Office 2003 (KB945185)
Security Update for Microsoft Works Suite 2005 (KB943973)
Security Update for Microsoft Office Word 2003 (KB950241)
Security Update for Microsoft Office Outlook 2003 (KB945432)
Security Update for Microsoft Office 2003 (KB947355)
Update for Microsoft Office Outlook 2003 Junk Email Filter (KB953465)
Security Update for Microsoft Office Excel 2003 (KB943985) v2
Update for Microsoft Office Outlook 2003 (KB953432)

I've tried turning off my spyware blocking software and disabled my antivirus software, too. I have no problem downloading other software from the internet.

Any ideas where I should look to for a solution to this problem?

Thanks.

Rob

A:Unable To Install Windows Update

Hello Rob

Work your way throught this little lot checking after each to see if the problem is fixed

Start/Run and type in the box
regsvr32 /s wuapi.dll
OK

Repeat the above for all of the following dlls
regsvr32 /s wuaueng1.dll
regsvr32 /s wuaueng.dll
regsvr32 /s wucltui.dll
regsvr32 /s wups2.dll
regsvr32 /s wups.dll
regsvr32 /s wuweb.dll

____________________
This error is most likely caused by one of the following conditions:

1. The Windows Update Temporary folder is corrupted.
2. The Windows Update Agent 3.0 is not installed properly.
3. The Windows Installer 3.1 is corrupted.


NOTE: Some third party programs can also affect the Windows Update service. If you are running any third party applications such as Spyblocker, Internet or web accelerators (programs designed to boost the speed of the Internet connection), security or anti-virus programs (Norton, McAfee, etc.), temporarily disable or shut them down and then try accessing the Windows Update site later. Please be sure to enable them again when completing the update process.

Suggestion 1: Clean up Windows Update temporary folder
===========================================
1. Click Start, Run, type: cmd and press Enter. Please run the following command in the opened window.

Net stop WuAuServ

2. Click Start, Run, type: %windir% and press Enter.
3. In the opened folder, rename the folder SoftwareDistribution to Sdold.
4. Click Start, Run, type: cmd and press Enter. Please r... Read more

3 more replies
Answer Match 53.34%

I tried to update my dvd rw, but this is what I get.
 

A:Unable to install the firmware update

Make sure that all other ATAPI devices are disconnected, if possible. If the drive is no longer under warranty, try the PS0B stock flash from CodeGuys. Using this patched version may invalidate any warranty.

But, what is the reason for the upgrade? They just as often as not lead to problems.
 

2 more replies
Answer Match 53.34%

Unable to install the Java 8 update 25.  My system is Windows 7, Home Premium, Service Pack 1.  When I tried to install the update using google chrome I received error code:  1603.  I've tried installing turning off my virus protection and it still kept giving me that same error code.  I deleted the downloads in my download files and I tried installing using iexplorer 11 and it seems as though I got further on the install, but it still couldn't get it complete.  It says it can't finish installing until I close the open files:  jp2launcher.exe  jp2launcher.exe  says I have 2 of those files open.  I can't seem to figure out where they are open at in my java. 
 
Can anyone help me solve this issue..
 
Thank you  Jojo

A:Unable to install the Java 8 update 25

Did you save the download to your desktop...and then install from the desktop?
 
FWIW:  Turning off your AV is not a good idea, IMO.
 
Louis

2 more replies
Answer Match 53.34%

Hi, I am having problems with the below security update
Security Update for SQL Server 2005 Service Pack 2 (KB960089)
which has been released in the past few days. Every time I go to install it, it fails an comes up with fail message - Error C0000005, when I go to help with this issue it takes me to vairous web pages relating to the error code, however not in relation to this updaate. Also I get a further Microsoft Windows notification box, "Hotfix Insatller Stopped working and was closed", message. I have tried to install this update 8+ times without success. Help required please.

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Answer Match 53.34%

Hi Everyone,

To cut a long story short, I purchased a new Medion desktop pc very recently from Aldi which is running Windows 8. The problem is, I cannot get the Windows update (KB2770816) to install. I've searched the internet high and low and tried everything suggested, but still the problem persists.

I'll not go into great depth of this problem right now, as I really need to know first if I should be asking this forum about the problem, or instead Microsoft direct if that's possible?

If anyone could advise me on the next best step I'd really appreciate it.

Thanks in advance.

Regards,

Chris.

More replies
Answer Match 53.34%

Hi
 
I have a Similar problem in which I cannot install the latest windows 10 update I get to 75 percent and then it says it can’t continue and resets.
 
My computer is a Windows 7 machine upgraded to Windows 10.
 
I have ran sacs scan and it found corrupt files.
Done all the other scans that you have suggested and I did get that source/image is repairable.
 
Tried all the Command prompts DIM/Online and that would not work either.
 
Using Microsoft media creation I re download windows 10 Is Mounted it do a dad and pointed the DIM online source to F: it also says that  source fills could not be found.
 
I have even tried to reset Windows 10 but that encounters problems as well
 
I have even tried to reset windows through ISO and that encounters problems as well.
 
I don’t want to do a complete restore because I will Lose MS office that I paid for through my old work place an and my Windows 7 REG Key would not work with windows 10.
 
Can you suggest anything else.
 
Will any of these fix the issue
Windows Repair (All In One)
Tweaking.com Technicians Toolbox

More replies
Answer Match 53.34%

I am, as entitled, unable to update my quicktime, and thus, am unable to update or Re-install my iTunes. Unfortunately it was uninstalled, so i have no working method of refilling my iPod so i don't have to the same music everyday. Can someone please help me? If this helps, I'm working with Windows Vista, and the error message that appears when it is contemplating if there is enough space is "Folder Path " is invalid, is either over filled or empty" or something to that effect. Thank you in advance.
 

A:Unable to Update or Re-install Quicktime.

10 more replies
Answer Match 53.34%

Can anyonehelp me with this I have been trying for the past few months to install these needed updates with no luck. I am getting 3 error messages.
1 -- error message # 8007000B

2 -- error message # 80070643

3 -- error message # 643



If someone can help with this it would be greatly appreciated.

Thanks in advance

bluedog_76550

A:Unable to install needed update's

Try these:

Error 1
1. Click Start, and then type cmd in the Start Search box.
2. In the search results list, right-click Command Prompt, and then click
Run as
Administrator.
3. When you are prompted by User Account Control, click Continue.
4. At the command prompt, type "fsutil resource setautoreset true C:\ ",
without the quotation marks and then
press ENTER.
5. Reboot your machine and try to update again

Error 2:
Method 1: Determine the status of the Office Source Engine service
To determine the status of the Office Source Engine service, follow these steps:1. Click Start, click Run, type services.msc, and then click OK.
2. In the list of services, double-click Office Source Engine.
3. View the Startup type list.
4. If the startup type is set to Disabled, change the startup type to Manual. To do this, click Manual in the Startup type list, and then click OK.
5. Try to install the Office update again.

Method 2: Repair the Ose.exe file
To repair the Ose.exe file, copy the Ose.exe file from the Office 2003 CD. To do this, follow these steps:1. Determine where the Ose.exe file is located. By default, the Ose.exe file is in the following location:
path:\Program Files\Common Files\Microsoft Shared\Source Engine\
2. Insert the Office 2003 CD in the CD drive.
3. Right-click Start, and then click Explore.
4. Use Microsoft Windows Explorer to locate the following folder on the Office 2003 CD:
path:\Files\Setup
5. Right-click the Ose.exe file, and then click ... Read more

2 more replies
Answer Match 53.34%

Dear Subscribers and Contributors:
After three hours and probably 2 dozen reboots, I have given up and I will no longer try to update Windows 8 and will probably turn off automatic updates. It seems that I'm not alone in this issue and the internet is full of posting with frustrated clients.
Updating Win 8 has become more annoying than a root canal and at least the latter is purposeful.
It's hard to believe that Microsoft can't get its act together after all these years.
If anybody has found a viable solution to this problem (without returning to Win 7 or buying a Mac) please let me know.

Arturo

A:Unable to install any Windows 8 update

Have you tried the MS Apps troubleshooter http://go.microsoft.com/fwlink/?LinkId=268423

Read that one guy had used it for some buggy Win 8 apps and it gave him some missing security settings that he wasn't aware existed - could be an unseemingly associated issue, but you could try the Win updates again after running it.

Someone else had found (via MS) that carrying over Office was the cause and uninstalling that resolved - but you've probably already come across these in your own search.

Also have you tried this with a clean boot ?

1 more replies
Answer Match 53.34%

Unable to install update KB2633171

Error: the file c:\windows\system32\ntoskrnl.exe is open or in use by another application. Close all the applications then Retry.

When I run DDS, it will run and make progress, but after about 15 minutes, the computer will freeze.

A:Unable to install update KB2633171

DISREGARD THIS PROBLEM.

1 more replies
Answer Match 53.34%

I am unable to install "Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB2736422)", ending in Error Code 800736B3 - Windows Update has encountered an unknown error. I have run SURT and the SFC scan. Attached is my CBS.zip. Thanks in advance.

A:Unable to install update KB2736422

hello celtic try this mate How do I reset Windows Update components?

9 more replies
Answer Match 53.34%

I've never had this happen before, but I'm getting the message "The following updates were not installed: Cumulative Security Update for ActiveX Killbits for Windows XP (KB956391)". I've tried like 50 times already.

I have my settings so that its suppose to download and install automatically

A:Unable to install update for windows xp

Try Dial-A-Fix. Maybe your installer just needs a flush. And Dial-A-Fix is very safe and will do the job. Download here from BleepingComputer: http://www.bleepingcomputer.com/forums/t/160132/how-to-use-dial-a-fix-to-repair-windows-internals-problems/

5 more replies
Answer Match 52.92%

I've wanted to download an app called Clamour, but I need a newer version of Windows Phone 10. I am part of the insider preview, and have searched for updates, however, I have no updates waiting yet. I thought the update rolled out to the Lumia 950. Has it not yet or am I missing something?

More replies
Answer Match 52.92%

I just got this update and restarted my PC. Now Cortana is not there even after I set my region language and speech to united states. Help
Posted via the Windows Central App for Android

A:Cortana disappeared from anniversary update after getting the cumulative update 14393.10

Originally Posted by buddy007 I just got this update and restarted my PC. Now Cortana is not there even after I set my region language and speech to united states. Help
Posted via the Windows Central App for Android try a restart and check again
It does not appear in apps list?

4 more replies
Answer Match 52.92%

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I am trying to update from Windows 10 OS Build 10586.589 to the Anniversary Update but my computer freezes at 1% progress. I have tried everything I can think of including: Unplugging all extra SATA drives except my main SSD, unplugging my wireless network adapter, unplugging all USB devices (even mouse and keyboard), removing old drivers and updating outdated ones, and installing the update through a USB flash drive. It always gets to the same part and freezes until I shutdown my computer and lose no data.

You can see pictures of the frozen screen here: http://imgur.com/a/PseoH.
Reddit thread (Took the guys advice on there): Windows 10 Anniversary Update Freeze : Windows10
Hopefully someone can give me some guidance on how to fix this as I've tried everything I can think of. Thanks!

Motherboard: Asus M5A97 R2.0
CPU: AMD FX-8320 (OC)
GPU: EVGA GTX 750 SC OS
SSD: Samsung 840 EVO 120 GB SSD

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Answer Match 52.92%

Found something that worked. Removed folders related to updates in C:\windows\softwaredistribution . WU went off without a hitch. Don't see a way to remove the thread. You may delete/lock this if you wish. Thanks anyways.



Thanks for your time. For some time now, Vista (64-bit) has not been able to install two updates on my computer, specifically KB943899 and 943411. The two always fail. Other updates that appear will come along and install fine, leaving these two as fails everytime. The code in Window's Update is 800736CC. I click "Get Help" and see nothing helpful.

I moved onto trying stand alone updates and they fail as well. Once downloaded, I run them, and get "wusa.exe - Bad Image C:\Windows\system31\wuapi.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support" followed by "Installer encountered an error: 0x800700c1 %1 is not a valid Win32 application". This is the same error for both WUs.

Did a little looking around, haven't seen anything at seems to match my problem exaclty. Did see some people with the same error message under Windows XP who were asked to Run sfc /purgecache and sfc /scannow. Did both, sfc /scannow results in a few minutes of scanning then the window closes at 100% with no information, I assume it had no problems to report.

Thanks again for y... Read more

A:Windows Update unable to install two updates.

1) Go to your "Windows\SoftwareDistribution\Download" folder. You should see
a bunch of folders with random looking names

2) Look in each of these folders until you find one that has a .cab file
with a name that contains the update number that failed (i.e.
Windows6.0-KB929427-x86-EXPRESS.cab or something similar). If you can't find
the cab file there should be some other file in the folder that indicates its
number.

3) Backup then delete the entire folder (the one with the random looking
name) that contains that cab file

4) Repeat for each of the updates that are failing for you

5) You might have to reboot at this point but I didn't have to

6) Either wait for the updater to notify you or manually check for updates

7) The updates should be available for download again

8) Let the updater download and apply the previously failed updates and it
should work this time

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Answer Match 52.92%

Able to browse all the antivirus firewall websites, but cannot download any antivirus or firewall, nor can I update the existing antivirus or firewall. If i try to update or download any new antivirus then the error msg come's up & ask's me to check the internet connection. I can download & install all other softwares but not any of the security softwares.
DDS (Ver_09-01-18.01) - NTFSx86
Run by Home at 12:08:37.90 on Wed 01/21/2009
Internet Explorer: 8.0.6001.18241
Microsoft? Windows Vista? Home Premium 6.0.6001.1.1252.1.1033.18.1015.245 [GMT 5.5:30]
============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork... Read more

A:Unable to install or update any antivirus / firewall

My name is Extremeboy (or EB for short), and I will be helping you with your log.We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a description of your problem, along with any steps you may have performed so far.If you do not make a reply in 5 days, we will need to close your topic.You may want to keep the link to this topic in your favourites. Alternatively, you can click the button at the top bar of this topic and Track this Topic. The topics you are tracking can be found here.Install Recovery Console and Run ComboFixDownload Combofix from any of the links below, and save it to your desktop. Link 1Link 2 Link 3Close/disable all anti-virus and anti-malware programs so they do not interfere with the running of ComboFix. Refer to this page if you are not sure how.Close any open windows, including this one.Double click on ComboFix.exe & follow the prompts.As part of it's process, ComboFix will check to see if the Microsoft Windows Recover... Read more

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Answer Match 52.92%

update for windows 2000- kb913670

I get a message that "updates were unable to sucessfully instal"

any ideas on what to do?
 

A:unable to install today's auto update

Skip it and move on with your day
 

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