Tech Problem Aggregator

Lenovo Y510P with a Windows 10 on SSD randomly fre...

Q: Lenovo Y510P with a Windows 10 on SSD randomly fre...

Hi Guys, I have Lenovo Y510P with Windows 10 and i recently installed a new MyDigitalSSD 256GB in the M.2 slot (instead of the 24GB cache ssd) and i'm using the ssd as my main drive for OS and programs. I'm getting reandom freezes during regular operation, I can still move my mouse duriing those freezes but that's it, it won't unfreeze unless I do an hard reset.. Those freezes happen only when the OS is running from the SSD, when I'm I run a copy of that OS from the HDD, it doesn' happen ad everything works. Before installing the ssd, every cache software was uninstalled and i even tried a fresh new clean win10 install on the ssd but the freezes still happens. I read and tried LOTS of solutions (checking for errors in the ssd, disabling SLI, disabling LPM, etc.) but nothing helps. I'm really desperate for a solution, Doesn any one has an idea on what is the problem?

A: Lenovo Y510P with a Windows 10 on SSD randomly fre...

what i understood is that slot you got there isnt meant for a big SSD :/ so thats probably why os freezes some times it's a cache slot meant for small sized ssd cache drives if understood it right.

7 more replies
Answer Match 71.82%

BSOD-xperts:
I've suddenly been afflicted with BSOD's on my Lenovo Y510P running Win 8.1. Everything was fine until about 2 weeks ago and then I started experiencing multiple BSOD's to the point that I had to boot in SafeMode. After doing some research, it looked like the issues were related to video (NVIDIA GeForce GT 750M) and wireless/bluetooth drivers. I upgraded all of those and everything was fine for a week until this morning when I got another BSOD. After looking for the bug check that it reported, I stumbled on this forum and saw some excellent responses so I thought I'd give it a whirl. I downloaded BlueScreenView and ran that and I've attached the output. I have also attached output from the MiniToolBox tool. I also tried to upload the mini-dump files but I get a message saying I'm "not permitted to upload this kind of file" but I'm happy to do so if I'm allowed to.  Here is a link the output from the Speecy tool as well - http://speccy.piriform.com/results/j7BzfFXyiX3xHgrhWQqHjXV. Would someone be so kind as to give it a look and let me know your thoughts? Thanks!
 

 

A:BSOD in Windows 8.1/Lenovo Y510P

Can you please upload the whole minidump so I can examine it?
 
It is located in C:\windows\minidumps. Select the most recently created file.

3 more replies
Answer Match 70.98%

Good evening, I will keep this short, I have a Lenovo ideapad y510p with Windows 8.1 (I got it with 8.1, did not upgrade from 8) . I noticed a problem yesterday, where I cannot adjust the screen brightness. If I use the keyboard commands (Fn + Up and Fn + Down) The slider appears on the top left of the screen, as always, but does not ?slide? It stays static.  If I move the slider on the Setting menu, I can slide the value but the brightness does not change and the value is not reflected on the slider on the top left of the screen. I am not sure when this happened for the first time. 











Solved!
Go to Solution.

A:Lenovo y510p with Windows 8.1 brightness slider no...

Never mind, restored from last valid restore point and now it is working

2 more replies
Answer Match 70.98%

So this morning I woke up like usual and start my laptop up. It took a while like usual to boot up then it went straight to the your computer needs restarting blue screen and I thought hmmm this happened a few times and usually gets fixed. This time it went not to the home lock screen but the trouble shooting blue screen after picking my language and type of keyboard. Then it goes to two options "advance options" or "shutdown" I go to advance settings then there were 3 more options. Refresh settings, reset settings or advance options so I chose refresh cause I didn't want my files to get erased since I haven't backed them up yet. I click refresh and a message says that my drive where Windows is installed is locked. And it told me to unlock it and try again. So how do I access this? I forced shutdown but the same thing happens for a few times. Now I'm worried about this problem. Can anyone help me before I actually have to reset my laptop?

More replies
Answer Match 70.14%

As I explained in another thread. When I attempt to boot into Safe Mode, only a black screen appears and rarely the safe mode background flashes for a second. I'm able to move my cursor around, but that's it. I do not understand why this is happening and what I can do to remedy this situation. I would appreciate any type of help. Thank you. 

A:Lenovo y510p Windows 8.1 Safe mode won't boot.

I'm wondering if the graphics adapter used on the computer is not compatible with the generic VGA drive Windows 8.1 uses for safe mode. Has the driver for the graphics adapter ever been updated? I noticed this on the specs. If you have the model with the two adapters, it's possible they conflict with the safe mode video driver. I saw a post where the computer had both an Intel and Nvidia adapter.
Dual (2x) NVIDIA® GeForce® GT755M 2GB (on select models) via Ultrabay
Single (1x) NVIDIA® GeForce® GT755M 2GB
I'm not sure it would make a difference but what happens when you disable Secure Boot and Fast Boot in BIOS. Does it let you access safe mode then?

4 more replies
Answer Match 63%

I bought one of the first Lenovo IdeaPad y510p. Having a dual gpu made for a lot of gaming fun. Yesterday, the room filled up with the smell of an electrical burn. I checked the underside the Lenovo. It had been hotter. I heard workers outside my window and figured that the smell may come from them. A few minutes later very thick smoke came out of the left air vent and made a column in the air. I quickly pulled out the power cord and battery. Luckily, the house is still standing. I understand that electronics eventually fail. Yet, this seems unsafe and dangerous. What if I weren't in the room to act quickly? There should be some way to report this. The support page to send a message has been down with an under maintenance message for days.

More replies
Answer Match 63%

Hello guys, Im using Lenovo Y510P with the following specs:4th Generation Intel Core i7-4700MQ / 16GB RAM / Full HD 1080p 1920 x 1080 / 1TB HDD + 24GB SSD / Dual SLI NVidia GT750M 2GB / Bluetooth / CamI got this laptop from my brother, and i use it to play Counter Strike Global Offensive (CSGO) game. I have seen this laptop getting around 250fps in most of the maps in CS GO, but still I am getting only 124fps in every map with low settings. Can any of you guys suggest any tips to correct this?  Thanks in advance  EDIT: Does installing the OS on the 24 GB SSD affect the gaming performance in any way? My SSD got damaged and there is no SSD in it currently. The is only the HDD.

More replies
Answer Match 63%

My Lenovo Y510p isnt working, Im on my phone but ill show a video of whats happenning: https://youtu.be/d1nhfJ3PUZ0So my laptop will only turn on for a few seconds before shutting back off and then trying tobshut back off. I cant go into bios, it still crashes after a few seconds. Also a weird thing is itll be stuck in that restarting loop until i plug my charger in and then it just wont turn on at all? It first happened a few months ago but i took it to the shop and they said i was working just fine. Worked for another month, and then did it again, and then it lasted yet another month now doing thia again. The same thing every time. I had it worling yesterday, somehow it just started spontaneously working, and then after shutting it off today it started to loop again. I dont know whats wrong with it??

More replies
Answer Match 63%

Hi, I have two question : 1. I bought a caddy for lenovo y510, but my Sandisk Ultra 2 ssd is only reconize as sata 2. Is there a sata3 or sata2 support? Is there any problem with caddy? 2. Also I was wondering if I can install a M.2 SSD. My laptop is still in warranty, I didn't open it. If yes, is worthy for daily use to sell my Sandisk ssd for a M2 ssd? Thanks!

More replies
Answer Match 63%

My Lenovo Y510p isnt working, Im on my phone but ill show a video of whats happenning: https://youtu.be/d1nhfJ3PUZ0So my laptop will only turn on for a few seconds before shutting back off and then trying tobshut back off. I cant go into bios, it still crashes after a few seconds. Also a weird thing is itll be stuck in that restarting loop until i plug my charger in and then it just wont turn on at all? It first happened a few months ago but i took it to the shop and they said i was working just fine. Worked for another month, and then did it again, and then it lasted yet another month now doing thia again. The same thing every time. I had it worling yesterday, somehow it just started spontaneously working, and then after shutting it off today it started to loop again. I dont know whats wrong with it??

More replies
Answer Match 63%

Hey, I bought Lenovo y510p laptop like 2 weeks ago. It is the SLI version of the y510p. The laptop worked just fine when I was playing with it, ran CSGO and Skyrim on Ultra settings over 60 fps. Couple days ago, my friend broke my charger, and I went to Walmart to buy a new one. I bought the Duracell charger which is 90 watts and it was compatible with my laptop. Then I plugged it in, and tried to play csgo but the fps was like from 5 to 15. I have no idea how this happened. I also took off my battery and just tried to play it without it and just charging the laptop, and when I opened csgo the laptop shut down. I already made virus tests and there was nothing in the viruses. Please help me if you can, I really wouldn't want to send this to the warranty since it's brand new and propably gonna take atleast a month. Thank you already!
Specs:
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 8.1, 64 bit
Processor: Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz, Intel64 Family 6 Model 60 Stepping 3
Processor Count: 8
RAM: 8138 Mb
Graphics Card: NVIDIA GeForce GT 755M, -2048 Mb
Hard Drives: C: Total - 913054 MB, Free - 795269 MB; D: Total - 25599 MB, Free - 16086 MB;
Motherboard: LENOVO, VIQY0Y1
Antivirus: McAfee Anti-Virus and Anti-Spyware, Updated and Enabled
 

A:Lenovo y510p slow fps

My guess is that the Charger may not be compatible with that laptop....90watts yes but has it got the correct DC output.

Also you didn't say how your original charger got broken. like was it attached to the laptop at the time?

What could be happening is..when you plug the new power supply in it is not the correct power your PC expects so it disregards it and runs off the battery at lower everything. As when you take the battery out it will not run at all. Easy place for damage is where the power plug goes into the laptop.
 

1 more replies
Answer Match 63%

My adapter was burned, and my computer has only one graphics card.Now I want to add another graphics card so I need to buy exactly the same adapter 120W?And where I can order new adapter.I am from Israel. thx

More replies
Answer Match 62.16%

Hi folks I'm new to the forums to please excuse me. I'm currently posting from my phone so when my laptop comes on I'll attach the debug file.

Basically I set my laptop to sleep instead of shutting it down and when I went back to resume my work (about 20 hours later) it was running very slow.

I was searching for my 'Calculator' but made a typo so I tried backspacing the letter but nothing happened. Chrome (which I had opened at the time) was unresponsive and so was my taskbar.

I waited a while to see if anything would happen but nothing did so I forced shut down.

I left it off for almost a half hour and when I put it on I got that error 'Unmountable_Boot_Volume' and it needed to restart and so it did but then the error came up again this time it did an automatic repair which lasted a few seconds then it was diagnosing which lasted a few seconds and then I got the following message:

Automatic Repair
Your PC did not start correctly.
Press restart to restart your PC which might sometimes fix the problem. You can also press Advance options to try other options to repair your PC.

I clicked restart and it did.. I got a black screen for a minute or two but I got to log in. But once again everything was moving slow so as the start menu seemed to be working I shut down the laptop. (It's currently off)

Can anyone assist me with this problem?
It would be really good if I can actually find out what's really wrong with my laptop.
Thanks.

P.S. See attachment

A:BSOD Unmountable_Boot_Volume Lenovo Y510P

Please remove / disable items from the startup in taskmanager
These programs could interfere with the boot process giving you trouble and increase the boot time.

For this crash, I suggest you follow the tutorial below for troubleshooting.
If you have any question, please ask them.
Troubleshooting stop 0x7B and stop 0xED. - Windows 7 Help Forums

3 more replies
Answer Match 62.16%

Hello!So my laptop is out of warranty and a few days ago i noticed that the sound quality from speakers is decreassing. I than realized that only the right speaker is functioning very poorly (i can bearly hear it and its making crackling noises). Than i reinstalled the audio drivers - nothing changed. So that must mean that the right speaker is dying! Where can i get the spare parts and which ones do i need? Thank you! Jan

More replies
Answer Match 62.16%

I have the lenovo y510p (59370015). It has a disk drive in the Ultrabay. Does this mean that there is no Nvidia graphics card in the laptop? If this is the case, then why are there a bunch of Nvidia files on it? If this is not the case then how do I get the card working, I see it with a Error Code 43 in device manager.

More replies
Answer Match 62.16%

Hello, I just bought a new y510p laptop few days ago. It works fine for frist 3 days. Now, when I turn on the laptop, it stuck at lenovo logo screen and then restart. The recovery key doesnt work as well, it also dispay lenovo logo and then restart. I really appreciate if anyone can help, thanks

A:y510p stuck at lenovo logo

Additional information: I don't connect any external device. I cannot access BIOS using F10 key

9 more replies
Answer Match 62.16%

Dear Lenovo family! I have bought this laptop (Y510P) around the end of December 2013. I have just decided to write these after long time of having issues with gaming. Also tooday I have just changed my Hard drive to SSD with booting windows 10 64bit from scrach hoping that it would all come to an end however it did not. -I have updated all the software, drivers etc. I have uploaded a RAR folder including my Nvidea system information, speccy system screen shot and all the logs from event viewer.  Now here is the problem I am having. When I start playin a game (For instance CS:GO) at first it is all good:-As soon as I run the game SLI gets activated.-Fans starts getting faster and both graphic cards getting warmer.-After 10-15 minues of gameplay, game freezes, screen gets minimized for 3-4 seconds and eveything freezess then games screen comes back and another 1-2 seconds game freezes then starts back on.- Problem repeates after another 10-15 minutes of game play. What  could be the problem?Could it be CPU speed is not properly working?Could it be because of the Graphic cards? I will be waiting for your help! Thank you all!  

























Evrim system info.rar ?26 KB

More replies
Answer Match 62.16%

I am trying to fix some things on my laptop. Everytime I enter the serial number on the lenovo website, it comes up as the number not existing. I am reading the same number off my laptop as the bios. 

A:How to find S/N or IMEI of Lenovo Y510p

Hi liberate26 , 
 
Welcome to the Community Forums.
 
I believe you have the right Serial Number as described here on how to find it .
It may be that at the moment support server is currently on update with the database as here in this recent discussion.
 
You may call in tech support for further assistance or you may send me the your SN in a private message as this should be confidential, and things you would be needing.
 
Update us as soon as convenient for you.
 
Regards
 

1 more replies
Answer Match 62.16%

I have the lenovo y510p (59370015). It has a disk drive in the Ultrabay. Does this mean that there is no Nvidia graphics card in the laptop? If this is the case, then why are there a bunch of Nvidia files on it? If this is not the case then how do I get the card working, I see it with a Error Code 43 in device manager.

More replies
Answer Match 62.16%

Hi all, I have the lenovo y510p SLI 750m version and recently (2-3 days ago) my cpu fan on the left side of the laptop stopped working with the dust removal tool. I removed the lid and I can see both fans spinning just fine, however only the right one actually performs the dust removal when prompted. The other one stays queit and I don't feel any air pushed out of the left side. I can feel it on the right like normal though. Any ideas on how to fix this? 

A:Lenovo y510p Dust Utility

Hi sifuraga , 
 
Greetings. 
 
You can initially power drain the system , turning it off removing the ac adapter and battery then pressing down the power button for 12 seconds . Start the machine using the Novo button (page 82) to launch the Novo menu for BIOS set up and set BIOS defaults f9 save and exit F10. Check the BIOS version.
 
Check how it goes else proceed with uninstalling and fresh installing the Lenovo power mangement tool . Restart and recheck . 
 
Update us how things go. 
 
Regards

1 more replies
Answer Match 62.16%

Hello guys,  I bought my Lenovo y510p for months ago, tried with several SLI games to run those. They all crash, and returns the screendriver has stopped working. I have the y510p with GT 755m sli. Any solution for this?? If I run without SLI all is working good.   

A:Lenovo ideapad Y510p SLI Crashing

Have you updated your video card drivers with the latest drivers from the Nvidia website?  Have you monitored your GPU temperatures to see if either of your GPUs are overheating?  You can try using GPU-Z to monitor your GPUs while gaming.

9 more replies
Answer Match 62.16%

I purchased my Y510P back in Q2 2014, it was already on Win 8 when I purchased it. Everything was working fine even after the  SLI issue with  Win 8.1 which was fixed through a BIOS update that was available here in their product support page. During that time I worked more on other things and didnt really notice anything about the GPU and its update. I was able to update my laptop to Win 10 (back in Q4 2015) and I'm currently unsure if it already installed the anniversary update. Recently, I tried some few games and noticed that the second GPU seems not be working during any games I've launched. I ran Unigine Heaven Benchmark and seems that the SLI is detected, checked the device manager both hardwares are detected, and updated to the latest GPU driver. But still seems to be not working. Any help will be highly appreciated. Thanks.

More replies
Answer Match 62.16%

Hi there. I'm just hoping that I can find the solution as soon as possible. So I tried playing some casual games yesterday and all of a sudden the game froze and the image started tearing apart. Next thing you know it, the screen went blank. So I force shut down it and reboot, but after the Lenovo logo, the screen goes blank. There's a faint glow, but there's no image or cursor. Could it possibly be that the GPU crashed and there's no graphic to power the display? Or should I try entering Recovery Mode or Safe Mode to switch the display graphic to Intel HD? Besides, how do I enter Safe/Recovery Mode since I'm on Windows 10. Any help would be much appreciated.  

More replies
Answer Match 62.16%

Hello everyone,  I bought a y510p about two years ago and for the first year it worked flawlessly then one day it wouldnt start up. What would happen is it would try and boot up and show the Lenovo message then go into the novo boot menu and after 1-2 in that menu it would crash no matter what option was chosen and would keep doing it over and over. It also would only do it if the A/C cord was NOT plugged in. If A/C power was plugged in it wouldnt start at all. I gave up on it for about 9 month and it sat in my closet About 3 days ago i tried it again and it booted up fine no problem, did windows updates, restarted multiple times and no problems until today where it shut down and reverted back to what it did before. Any ideas? I am stumped and believe there might still be life in it.  Thanks! 

More replies
Answer Match 62.16%

Hi there,I've got lenovo y510p(with sli) about 6-7 month ago.I'm trying to play cs go but while im playing with sli on, game is crashing ( something like stucking or teasing i should say, and then there being bzzzzzz sound on the background just like when you are trying to change resolution). Im being able to press ctrl+alt+del and close the cs go or sometimes it doesnt even let me do it so i gotto close pc with power button.As far as i know its not happening on other games.My all drivers are up to date.I monitored the both graphic cards' heat and and they are usually 60-65C degree.Power charger is 170w.At this point I don't know what to do. I was looking for an answer for this problem in internet but couldn't find one. Can you please help me? Pc Specs Os :Win 8.1 pro 64bitBios: InsydeH2O Version 03.73.0674CN44WW(v3.05)                Processor: i7-4700MQ 2. 40 ghz           Ram : 8gb              Graphic cards : 2xgt755 one's brand is samsung other one's is hynix

A:Lenovo y510p cs:go is crashing while playing on sl...

Hi AnnoyingPear,
 
Welcome to the Forums      
  
As per the query we understood that you are facing issue with system crashing while playing games in your Lenovo Y510p laptop.
 
As you have mentioned that this issue does not occurs in other games, please uninstall the game and reinstall and check for the issue as this looks like it is a issue with the game.
 
Hope this helps. Do post back if the issue persists!                                                   
 
Best regards,                                                          
 
Ashwin. S




Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter... Read more

9 more replies
Answer Match 62.16%

I just want to comment on this - because I'm having the same issue.  I've used the laptop for a number of months without crashing issues, and it seems to have cropped up pretty recently.
 
I think it might have something to do with the driver version?  It also only seems to happen with certain games.  In particular, War Thunder and GTA4.  I play Dota 2 quite a bit and don't seem to have any problems at all.
 
 
2/2/15 EDIT: This post was moved for escalation purposes. Amy_Lenovo

A:Re: Lenovo y510p GT 755M SLI Problem

Hi,I have a problem when playing any games with SLI enabled. Games crashes at random times, sometimes even after ~5mins. So at that specific time the screen goes black and the game minimizes (or I try to minimize it by myself). After that the message pops out saying "Display driver stopped responding and has recovered". I have latest Nvidia drivers (v344.11). I'm running Windows 8.1 x64. The problem occured with any version of display drivers I've installed so far. 

9 more replies
Answer Match 62.16%

Need ur help. Laptop was working perfectly. No problems. No issues. Yesterday after shutting down laptop, it not getting START. When i pressed power button, its power led and battery led lit up and nothing goes up.(Even optical drive tray and keyboard's backlight )Only the BLANK screen shows up. I have tried hard reset method but its not working and my laptop isnt in warranty period. Please help me.

A:Lenovo Y510p laptop won't start

Hi Adil,
 
Welcome to Lenovo Forums.
 
Kindly perform Power Drain and set BIOS default:
Try turning off and removing the battery first. With adapter charger unplug, press Power button for 15seconds to drain power inside.  Plug in adapter charger and press Novo button instead of the power key to turn it on for the Novo Menu  Choose BIOS setting  On Exit tab , load optimal default then Y then place battery back before save changes and exit.
 
Let us know how you get on.
Regards,
Shashi
 
Tap that kudos button if I helped  If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

1 more replies
Answer Match 62.16%

Hello 8-forums.

I'm posting on behalf of my little brother since he isn't the sharpest when it comes to computers. Today his computer started freezing and crashing out of nowhere at completely random times. I couldn't pinpoint an activity he was doing which might have caused it.

On top of that a pop-up kept coming up on his screen about his screen driver having crashed and has been restored. I happen to have the same laptop and I've had this problem for a week or 2 too, but nothing happens when it shows up on my screen (unlike his, where it crashes the computer). His screen now also has blue matrix-like lines all over his screen as a result of todays crashes.

I asked him to send the Zip-file from the DM log collector tool. He only had a BSoD once and he didn't notice the error code. The rest were freezes (forced to restart) and crashes (no BSoD screen).

Hope you can help find a solution to my brothers problem.
Regards Jens and Walther

A:Lenovo Y510p - Freezing/Chrashing

Hi Snejxjens,

Welcome to the 8forums.

Please remove some files to increase the free space to at least 10-15%.
Every partition needs at least 10-15% free space so Windows can do its thing in the background.
   Warning
Less free space could cause BSOD's

Please remove / disable items from the startup in taskmanager
These programs could interfere with the boot process giving you trouble and increase the boot time.

Please uninstall everything of Nvidia using Display Driver Uninstaller and install new drivers from the manufacturer.

Code:
1: kd> lmvm nvlddmkm
start end module name
fffff801`86694000 fffff801`872ec000 nvlddmkm T (no symbols)
Loaded symbol image file: nvlddmkm.sys
Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
Image name: nvlddmkm.sys
Timestamp: Tue Mar 04 12:07:52 2014 (5315B408)
CheckSum: 00C20523
ImageSize: 00C58000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4


Please run a threat scan with Malwarebytes*, a full scan with your AV, scan your system with Adwcleaner, Kaspersky TTDSKiller and ESET Online Scanner
*(Uncheck trial version in the installation process)
Remove Spybot

5 more replies
Answer Match 62.16%

I am trying to fix some things on my laptop. Everytime I enter the serial number on the lenovo website, it comes up as the number not existing. I am reading the same number off my laptop as the bios. 

More replies
Answer Match 62.16%

Hello! I'm using my Y510P with an external display and thinking about buying another one, so here's my question - how many displays are supported by the GPUs? According to the ark.intel.com, my CPU supports up to 3. Is it including the laptop's screen? I'm planning to use ONLY two externals. Specs:i7-4700MQ755M SLI16 GB RAMWin10 x64Benq GW2270 

More replies
Answer Match 61.74%

Hi all. I just bought my Y510P from a guy on craiglsist who had barely used the laptop. (Like turned it on once and then put it in the corner for a year and a half)  When I got it, the guy had restored everything to the factory settings which was just Windows 8.1. My first problem is that the computer keeps defaulting to use the HD 4600 instead of the 755M that I have set as the default graphics card in NVIDIA Control Panel. I disabled the 4600, but then the computer was super slow. Any idea why this is happening? My second problem is that I can't find anything to speed up the fans so that the computer will automatically overclock the i7. I'm tempted to slowly force it to overclock and have the fan speed increase with the temperature, but I'm afraid that I'm going to break something that way.  If anyone knows of a way to control the fan speed then that would be great. Thanks. Computer specs: Lenovo Y510Pi7-4700MQ8GB RAM1TB HDD24GB SSD (PCIe)Intel HD 4600 Graphics and GT 755M

More replies
Answer Match 61.74%

So since christmas is coming, I was thinking it would be cool to upgrade my 8gb RAm to 16gb My question is: what kind of memy card I need to my lenovo ideapad y510p? and do I need to change my old memory card aswell if im buying new one? Also is it easy to change those RAM cards ?











Solved!
Go to Solution.

A:Lenovo Ideapad y510p - memory upgrade

They're RAM sticks, not cards, and they're fairly easy to change out. I would suggest looking for something in the 1866mhz speed, though I think you need lower voltage memory. So I'd get something 1.35v or lower.




___________________________________________________________________________________________________________________Lenovo Ideapad Y500 | Intel® Core? I7-3630M @2.4GHz | 8GB 1600MHz DDR3 RAM | Nvidia® Geforce? GT 750M | 120GB Mushkin Atlas Deluxe mSATA SSD | 1TB Samsung Spinpoint M8 5400RPM HDD | 1080p Lenovo Display | Intel® Dual Band Wireless-AC 7260

9 more replies
Answer Match 61.74%

Hi all. I recently obtained a used lenovo y510p from a friend with the following configurations. Windows 8.1 ProSLI capable with 2 geforce 750M cards6gb RAMItb Hard disk2gb dedicated video memory. It plays games at decent speeds with medium settings but I get different errors from each of the 3 games I've tried. For dragon's dogma dark arisen, the game suddenly slows down for a few minutes and picks up speed again after a few (maybe 5) minutes. With mass effect 2 the game screen hangs, while sounds and music continue as normal. ctrl alt deleting and pressing esc will make the game proceed as if nothing ever happened. Finally, for the witcher 3: wild hunt, I get the windows display driver has stopped responding error. The games are properly purchased and as far as i know, so is the OS. I've tried all nvidia display drivers between and including 347.09 to 364.72. I've tried closing all other apps, and ending all nv processes in the task manager. I've also tried different power plans and different nvidia power management modes. I've been monitoring the temp with HWmonitor and it usually tops out at around 81c which I understand is fine for this particular laptop. I even have a targus chill mat to help regulate the temp. Lastly, I've spoken to my friend and he doesn't remember having those issues at all, but he never managed to game with the laptop very often. Any help would be appreciated, this is my first lenovo product. I pereviously owned a dell xps.

More replies
Answer Match 61.74%

I connect my phone to my laptop (windows 8) and initially it pairs just fine. Both my computer and phone say it is paired. After about 15 seconds my computer shows it as disconnected but my phone still says paired. When I try to send a picture from my phone to my laptop it obviously fails, even when I try to send it right away. I updated all the bluetooth drivers and I am still getting the same problem

A:Phone keeps disconnection from bluetooth on lenovo y510p

Either your computer is shutting down that connection after 15 min's or it is your phone. It helps to know what OS the phone is running and which mfg & model of phone you are using.

7 more replies
Answer Match 61.74%

Hi, I've been having troubles with my laptop screen. Upon reopening my laptop from sleep mode, the screen remains black instead of loading up the login screen. I've plugged in an HDMI external monitor and it displays fine so I know it is the laptop screen. Also if I restart the laptop, the laptop screen works fine. I've tried updating graphics drivers and adjusting external monitor options (Win+P) but with no success. Any suggestions on what I should do? I've had this laptop for a while now and there is no valid warranty.Thank you

More replies
Answer Match 61.74%
A:Disk usage of my lenovo y510p always 100% ??? Plea...

that issue is related to windows 8 so i would recommend you upgrading windows 8 to 8.1 through windows store and it should stop the disk usage 100% and make it normal again

9 more replies
Answer Match 61.74%

Hey everyone,
 
I bought a Lenovo Y510P laptop yesterday and it is extremely slow. It takes quite long to start up, simple tasks such as opening the control panel will freeze it for a about 30seconds. I haven't dared putting any demanding software on it (apart from Chrome and McAfee (paid subscription)).  My 6-year old Toshiba P300-17R is faster, which is completely ridiculous. I have no idea why it is this slow. Could anyone point me in the right direction for fixing this annoying problem? 
 
Lenovo Y510P-00303NL
8GB RAM, 4th gen Intel Core i7-4700MQ, NVIDIA GeForce GT 755M, 1TB HDD + it was running Windows 8, now updated to 8.1
 
Thanks so much!
 
(p.s. I wasn't sure in which sub category to put this and I thought it might be a Windows 8 problem - sorry if this is the wrong forum!)

A:Brandnew Lenovo Y510P extremely slow

Hi cultblonde, and welcome to Bleeping Computer.
 
You posted that you purchased the computer yesterday.  Is this a new computer under warranty?

3 more replies
Answer Match 61.74%

Hi,about a year ago I bought a lenovo y510p and in the beginning I was really pleased with it. It handled games just fine and I never had problems while gaming.All of a sudden, my gaming performance was really bad: really low fps on the settings I used to play on, even on the lowest settings it doesn't get to very playable framerates (BF4, FarCry 4)I didn't do anything to my laptop, he is still plugged in, power management is on high performance, Nvidia drivers are up to date..I've been having this problem for about 2 months now and I'm starting to be really annoyed by it!Helping me would be greatly appreciatedThanks in advance-Arthur

A:Poor gaming performance on lenovo y510p

Check for overheating using HWMonitor?

9 more replies
Answer Match 61.74%

Hi Guys, This is something that has been bugging me for almost a year now and I've just been really lazy to solve the issue.The problem is because for some reason, unknown to all except Lenovo, they decided NOT to support Windows 10 for a couple of the laptop models that they had in their product line when W10 was launched. Just my luck, my Lenovo Y510 (Model No - 20217) is among those unsupported PCs and hence there are certain features that no longer work.(Laptops-and-netbooks :: IdeaPad-Y-Series-laptops :: IdeaPad-Y510p-Notebook :: 20217 - Lenovo Support... As you can see, nothing for W10)PC Specs:- Lenovo Y510P (Model No - 20217)- 8GB RAM- NVIDIA GeForce GT755M- Windows 10 Home, Version - 1511- Intel Core i7-4700MQ CPU @2.4GHzThe issue that I'm facing is that my Webcam just wont work. Issue that I can see:- The light adjacent to the webcam on the laptop keeps coming on and going off and then finally just stay off (each time I try to use the camera)- Skype and other applications that need my camera can no longer detect it. Initially, my video keeps on appearing and disappearing until it finally just goes and stay disconnected, as though I don't even have a camera.- Error message on my Camera app when I try to open it: "We can't find your camera. Error code - 0xA00F4244(0xC00D36d5)- When I go to my Device Manager, there is no list called "Imaging Devices" as a whole. There are number of users who have faced this issue and there seems to be no proper solution for this. For s... Read more

A:Lenovo Y510P (Unsupported for Win 10) Camera Drive...

Something you can try is to do a clean install of Windows 10, and use the generic built-in drivers that come with the operating system.Create a live USB of Windows 10 using Rufus or burn the *.iso to a DVD after you download if from https://www.microsoft.com/en-in/software-download/windows10

2 more replies
Answer Match 61.74%

Hello, where i can get recovery media for my Lenovo Y510P laptop, when my recovery partition is damaged. Can anybody help me? Does anybody have original Recovery disc or someting, where i can install clean OS? If you can help me, please contact me. Its possiable that we can share media with Google Drive or someting. Thank You!Contact: Email: [email protected]  

A:Lenovo Ideapad Y510P: How to get recovery media?

If you mean the factory recovery files try Lenovo for a recovery disc set if available. If you mean for the OS alone just download the MEDIA CREATION TOOL from microsoft which you will use to download the OS installer. As to drivers go to the download site for your unit to download them.

3 more replies
Answer Match 61.74%

Hello.I am the owner Lenovo IdaePad y510p Intel i5 4200m.Not so long ago I bought a i7 processor 4810MQ.Both the i5 4200m and i7 4810MQ work on the Socket G3 also known as RPG 946B/947 or FCPGA 946 but with the difference that the intel i5 4200m has a TDP of 37W and Intel i7 4810MQ has a TDP of 57W.So after update the BIOS to version 3.08 willingly I took up the replacement processor.To my surprise, after an exchange with i5 to i7 4200m 4810MQ laptop will not turn on, for a short time (1 to 3 seconds) shone on the white button "power" but immediately afterwards extinguished.I suspect that it is a voltage input to the processor, but the BIOS is not possible because the feature voltage change is not visible / hidden. I hit it on:https://www.techinferno.com/index.php?/forums/topic/3546-lenovo-y410p-y510p-unlocked-bios-wlan-white...but it seems to me such output last resort, and I wanted to ask what to do now.I do not want to believe that the 300W power supply does not could handle the additional 20W per processor.What to do in my Lenovo IdeaPad y510p to use Intel i7 4810MQ?I'm sorry for his handling of English who constantly grind.Thanks!!!

More replies
Answer Match 61.74%

I have a Lenovo Y510p with 2x GT 755m cards in SLI. When playing games like WoW the MAX GPU temps on Card 1 reach 90°C. On Card 2 85°C.At this point the game starts to stop responding. The screen will go black for about 1 second andthe laptop's fans will slow down for just a moment before the game resumes and the fans go back up.This will happen pretty much any time the temps hit 90°C again. I have a Notepal U3 laptop cooler with 1 fan on each GPU intake slot and 1 on the center of the laptop.I have also repasted the CPU & BOTH GPUs with Arctic Cooling Silver 5.I have modded the bottom case of my laptop to allow more air into the laptop.The BIOS is also modified (so are the GPU BIOSes) To stop the crashing I tried upping the voltage on both cards by 012.5mV - 025.0mV. This didn'twork at all. Games always seem to stop responding when temps get to 90°C. However my laptopshouldn't even techinically be getting this hot in the first place. I'd rather max temps to sitaround 80C. This laptop has always run pretty hot and I've always felt like I got a lemon as others haveexplained to me that their laptops don't get anywhere near as hot as this. As such I have some questions for other Y510p users: 1. What are your MAX temps whilst doing some extensive gaming?2. Have you repasted your CPU & GPU?3. Have you modded your Y510p fan intakes to allow for more air?4. Do you use a cooler?5. Do any of the games you try and play ever stop respo... Read more

A:Questions about Temps for ALL Lenovo Y510p Users!!

???? ?????? ?????. ????? ??????? "Intel® Extreme Tuning Utility". ? ?????? ??????????. ?????? ??????? ??????? ?????? ?????????? ? 3.4 ?? 2.4. ??????????? ??? ????????? ? ?????? 75 ????????. ???? ???????? ???????, ??? ???? ??????????? ????? ?? ????????. ????? ? ?????? ???????, ??????? ??????? ???????? ??????? ?????????, ????? ?????????? ?? ?????????????.????? ? ?????? ?? ??????:https://download82.files.attachmail.ru/6A32D1112DF94C2093B85DBB64A206D3/6f0a2098da09b88c3e7588cc5723...

1 more replies
Answer Match 61.74%

Hey y'all,I bought a driver caddy, this one:http://www.gearbest.com/hdd-ssd/pp_274547.html Also, i upgraded the internal HDD to an SSD and that works perfectly. The problem is the HDD in the caddy. Windows 10 won't recognize it in device manager and disc manager. Any help or ideas? Did i buy an incorrect caddy? Any help would be great!

More replies
Answer Match 61.74%

I never had this problem before until recently I noticed that my fan was making this loud buzzing noise. It was bearable at first. I thought that the fan might be dusty inside because I haven't cleaned it ever since I bought it. Last week, I tried to open the laptop so I can check why it is making that loud noise. I saw that the fan was dirty. I tried cleaning it. When I turned on my laptop, it was still making that loud buzzing noise. So I just ignored it. After a week, It suddenly got louder. It didn't sound normal anymore. I tried restarting the laptop but it still makes that noise. Its annoying. I took a video so you can hear what my fan is making.  It just keeps doing like this even if my laptop is just on stanby, like I'm not doing anything with it. This is what it sounds like when I did the Dust Removal tool on Energy Management.   Since I kept using the Dust Removal tool.. Now its making this weird noise, like the fan is getting stuck on something. I don't know what to do anymore. Its been 2 years since I bought this laptop so I don't have anymore warranty and I never had problems with my laptop except for today. I have never dropped it so I don't know why this is happening to my laptop. Please help me.   











Solved!
Go to Solution.

A:Lenovo Y510P fan making really loud noise.

Hi there, Xbelleh -
Thank you for writing in to the Lenovo Forum - happy to have you here today.
 
This video would leave me to believe that a piece of paper or other debris shifted inside and is now coming in contact with the fan blades.
 
When you use the dedusting cycle the debris is temporarily being blown out of the way of the blades.  What I would do is use a can of compressed air and blow out the fan assembly from both directions and see what is blown out.  Compress air is available at any office supply store, electronics store or big box discount store.  When using the compressed air use short bursts as an extended burst may damage the fan's bearings from over revving. 
 
Also, when using the laptop take note of its position.  If the fan is quiet on a flat surface, but is noisy when sitting at an angle like on your lap.  That might be a good indication that the fan bearings are failing. 
 
Worst case scenario is you need a fan replacement.  The fan is something that the owner can replace if you are comfortable working inside it.
 
As a do-it-yourself project it can be fixed in an afternoon. At this point I would try the compress air and we'll go from there.  
 
Update us how it goes.        
 
 
 
 
  
Regards,
 
Tap that kudos button if I helped  If you find a post helpful and it answers your question, please ... Read more

6 more replies
Answer Match 61.32%

Hey everybody, I'm writing this for a friend who I've been trying to help with this issue for a while now.He owns a Y510P and is currently running Windows 10 64 Bit on it.His laptop is mostly running fine, he can play certain games including WoW and LoL without an issue. Others, like Path of Exile won't crash completely, but sometimes the graphics driver will crash and recover, blacking out his graphics for a second or so but then resuming. Other games, like Deus Ex: HR, Overwatch, Vermintide or Helldivers seem to randomly crash in a matter of minutes. Either the game crashes back to desktop without a specific error message or the laptop locks up completely and he needs to restart. This seems to be somewhat related to the load on the system, as he can safely sit in the (already rendered) lobbies of Vermintide and Helldivers or play the practice range in Overwatch which doesn't have other player characters. Once in an actual game, the crashes quickly start happening. I quickly found people suggesting this might be an issue with the power-saving feature when the drivers mistakenly switch back to the integrated card for just a moment, which seems to be causing trouble for other people. But disabling the integrated card via BIOS can't be done without a third-party unlocked BIOS which I won't risk him flash on his laptop and possibly brick it. Other suggestions like forcing the game to use the nVidia card didn't work, either, cause those options were either not... Read more

More replies
Answer Match 61.32%

Some day I was using my laptop and then left it on for a while because I have to do something else (I left it for about two hours). When I came back the laptop was dead (at least I thought that because it was not charging the battery nor starting up with the charger plugged in). A couple of days after that I tested the laptop again, plugged in the charger and it was charging again the battery. I could start the system fine. After a reboot the system was not charging again, but the battery had some charge so I could start the laptop again. In summary, there's not problem with the battery (there is power going from the battery to the motherboard), there is no power going from the charger to the battery (sometimes it does, sometimes don't, but the most times don't). With the battery unplugged and the charger plugged in there is no power going to the motherboard. battery and no charger -> ok, power to the motherboardbattery + charger -> sometimes works, but almost neverno battery, only charger -> does not work Power jack tested and it's ok. Charger tested and it's ok. Also trackpad stopped working, windows does not recognize it. Thanks for your help and sorry for the long post.

More replies
Answer Match 60.9%

From about 3 weeks ago, my Lenovo Y510p (GT 750M Sli, purchased in 2013) started to make this weird grinding/buzzing sound at random times on the CPU side of the fan. It was barely noticeable if I had headphones on at first, but starting from the second week the noise and vibration of it grew louder. After doing some research for possible fixes, I have tried the method openining Energy Management and running the Dust Removal feature to temporary solve the problem. However, that method only worked for about a week, and starting from the third week the buzzing remains very consistent even after I run Dust Removal several times. Does anyone here know what is the problem exactly? I know for other models, people have been able to solve the problem by updating their BIO driver provided by the website. But all Y510p users seen to have that problem early enough to just get a refund or send it back for exchange/repairment using their then still active warranty. I would like to know if there's any way that I can fix this without having to spend money for the fix when it is proven it is the company side issue since even fresh new purchases of the same model ran into the same exact problem within days. 

A:Lenovo IdeaPad Y510P CPU side Buzzing Noise

Bump. (Not sure if we allowed to bump here, if not I apologize)

2 more replies
Answer Match 60.9%

I have a Lenovo 510p running windows 8.1. It did an automatic update after restarting it showed a BSOD for less than a second then went into startup repair. It said "Startup repair couldn't repair your PC" it had a spot to display a log file location but it was blank. When I tried to refresh it said "The drive where Windows is installed is locked. Unlock the drive and try again". Reset said "Unable to reset your PC. A required drive partition is missing". System restore said "To use system restore you must specify which Windows installation to restore." I only have one Windows installation. When I ran chkdsk it said (https://drive.google.com/file/d/0B24yfUwZYyCQRWtySHlyc2plNEk/view?usp=docslist_api) when I did chkdsk /f it said (https://drive.google.com/file/d/0B24yfUwZYyCQZHlQNFlFWmN2WGc/view?usp=docslist_api). I ran the Lenovo system restore and it restored back to factory settings, but still won't boot. If I connect the drive to another computer I'm able to see all the files but it won't boot on the other computer either.
Thanks in advance,
Branson

A:Lenovo Y510P Won't boot, Disk write protected

Hi Branson,
 
After restoring to factory settings do you see any error during the boot process?

11 more replies
Answer Match 60.9%

Hi Guys,

This is something that has been bugging me for almost a year now and I've just been really lazy to solve the issue.

The problem is because for some reason, unknown to all except Lenovo, they decided NOT to support Windows 10 for a couple of the laptop models that they had in their product line when W10 was launched. Just my luck, my Lenovo Y510 (Model No - 20217) is among those unsupported PCs and hence there are certain features that no longer work.
(Laptops-and-netbooks :: IdeaPad-Y-Series-laptops :: IdeaPad-Y510p-Notebook :: 20217 - Lenovo Support (US) As you can see, nothing for W10)

PC Specs:
- Lenovo Y510P (Model No - 20217)
- 8GB RAM
- NVIDIA GeForce GT755M
- Windows 10 Home, Version - 1511
- Intel Core i7-4700MQ CPU @2.4GHz

The issue that I'm facing is that my Webcam just wont work. Issue that I can see:
- The light adjacent to the webcam on the laptop keeps coming on and going off and then finally just stay off (each time I try to use the camera)
- Skype and other applications that need my camera can no longer detect it. Initially, my video keeps on appearing and disappearing until it finally just goes and stay disconnected, as though I don't even have a camera.
- Error message on my Camera app when I try to open it: "We can't find your camera. Error code - 0xA00F4244(0xC00D36d5)
- When I go to my Device Manager, there is no list called "Imaging Devices" as a whole.

There are number of users who have faced this issue and there seems to... Read more

More replies
Answer Match 60.9%

Hi everyone, I've had a Lenovo Y510P with SLI 750m's for about 1 year and 3 months now. 2 weeks ago (around the time I upgraded to Windows 10). My laptop suddenly is unable to boot for the most part.When I press power, it hangs on the initial blank screen, with no logo pop-up. I have managed to get it to boot before, just simply by restarting over and over, but it's been 3 days and no luck now. It simply stays on a blank screen (no backlight), though the keyboard and power button light up. Here are the steps I've taken to troubleshoot:-> Removed battery, unplugged AC, performed "fleeting power removal" by holding the power button for 60 secs (have done this multiple times)-> Removed RAM, changed slots etc. When there is no RAM, the machine will continuously reboot-> Removed HDD, reseated-> Removed 2nd GPU. When the 2nd GPU is plugged in, the fan will try and spin every so often-> Unplugged connectors to wi-fi module-> Restarted many times-> Pressed the NOVO button, it simply brings it to the blank screen Any advice would be much appreciated. The laptop itself is in good condition, and has little physical ware. Unfortunately it's no longer under warranty, and I'm sure the cost of sending it in is quite high. 

A:Lenovo Y510P not booting, blank screen on startup

If you boot without the HDD, what happens?

5 more replies
Answer Match 60.9%

Hello.

I have a Lenovo IdeaPad Y510p and it has erratic BSOD behavior, usually after sleep mode, but not always. Would love to get to the bottom of it and appreciate any help you can provide!

I've attached the necessary file as per the BSOD posting instructions.

Thanks,
Alexander

A:BSOD on Lenovo IdeaPad Y510p, after sleep mode usually

Only 48 Windows Updates installed. Most systems have 60 to 80 or more. Please visit Windows Update and get ALL available updates (it may take several trips to get them all).

Don't worry about the specific number, it's just important that you have checked and installed any updates that were available.

The memory dumps blame usbccgp.sys, but MSINFO32 lists ks.sys (kernel streaming of video driver)
And this seems to happen during a power down event (such as power off/hibernate/sleep/etc)

Finally, what applications do you delay using Startup Delayer?
What USB devices do you have connected?

I'm concerned about your version of Diskkeeper as it dates from Jan 2013 - well before Win8.1 was released.
Can you update it? If not, please uninstall it while we're troubleshooting.

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

You may not find an update for this one, if so, just leave it be:
LhdX64.sys Mon Jan 11 10:06:58 2010 (4B4B3E92)
Lenovo HD Disk Driver
http://www.carrona.org/drivers/driver.php?id=LhdX64.sys

You should be able to find an update for this one:
tap0901.sys Thu Nov 24 13:50:27 2011 (4ECE91F3)
TAP-Win32 Adapter V9 or[br]OpenVPN driver or COMODO
http://www.carrona.org/drivers/driver.php?id=tap0901.... Read more

11 more replies
Answer Match 60.9%

I have a lenovo ideapad y510p and everything was fine until for I thought I'd do the battery reset in the lenovo energy management,at first the battery was dead and laptop wouldnt turn on,,I found one way around this which is that first I take the battery out and then insert the ac adapter,the laptop turns on then I put it in hibernate while I insert battery after which it seems to charge but only after I do these steps,but if I take the adapter out and insert it back in,it would stop charging.this is all because of the lenovo energy management software battery reset.I've uninstalled it but it doesnt work.any suggestions?I'm guessing one of the steps after full charge during the battery reset the battery gets drained where it says "plugged in and not charging" until it reaches zero is the problem.

A:lenovo ideapad y510p ac adapter battery problems

 

8 more replies
Answer Match 60.9%

Hello, I only found out after purchasing the Y510P laptop that it for some strange reason does not support 5Ghz networks, only 2.4Ghz. This results in me having insanely slow connection every single night around peak hours (7-11pm), and I'm unable to do anything like watching movies, playing games or download stuff. Does anyone know exactly how to upgrade the wireless card on this laptop so it supports 5Ghz networks? Do I have to go out and buy another wireless card, or is it software upgrades like drivers only? I'm not a computer major so a walkthrough would be appreciated. Thanks.

More replies
Answer Match 60.9%

Hello, I have been using a Lenovo Y510p since the beginning of 2014. It worked perfecly fine till a couple of weeks ago when it suddently turned-off while I was watching a video. From then onwards, it wouldn't start. Novo button or power cycling wouldn't help either. Since it is out of warranty, I took it to Geeksquad to see if they can diagonize the issue quickly but I was said the problem could be deep rooted and it needed thorough trouble shooting. I came home and started disassembling the unit part by part (Take out Hard Disk, Optical Drive, RAM, Wifi Card etc) to see if I could isolate the problem but the laptop simply wouldn't turn on. Suspecting that the mother board could be the problem, I purchased an used motherboard on ebay and swapped the existing one with this and assembled all the components back to their place. This time, when I power on, the keyboard would glow and I can see the heat dissipating fan spinning but it would spin for like 3-4 seconds and then it would stop and the laptop would power off. Then the laptop would start again, the fan starts spinning and stops after 4 seconds and this enters into a loop. All this while, the screen is totally black and doesn't display a thing. F9 or any other buttons are of no use. Novo button is of no use either. The laptop enters into the same loop with Novo button too. Would this mean that my CPU has given up on me? I request your kind help! Thanks,Shyam

More replies
Answer Match 60.9%

This has been an exhausting day! I've been trying to figure this out for quite awhile.

To start, I'll post some information.

My webcam was working fine yesterday! I tried doing a system reboot to the the week before that and alas the issue prevailed. My internal webcam is not being registered by my laptop!

So the solution that seemed obvious enough was to check my drivers, update them if necessary. Which I ended up doing. Alas, the issue prevailed.

Checking the device status, I received the error "Currently, this hardware device is not connected to the computer. (Code 45)

To fix this problem, reconnect this hardware device to the computer." The device is currently registered as 'Unknown device' as I uninstalled the driver. I was receiving the same error when I did have the original drivers though.
Looking up what the error means, it meant that the device was disconnected. I'm not entirely sure how this could happen though with an internal laptop. I also need to get a new copy of the drivers (Which don't seem to be registering the device upon installation).

Anyway any help would be appreciated as this has become a huge headache for me, and i just want to skype with my friend!
 

A:Need help with internal webcam drivers for Lenovo Ideapad y510p.

It might be that the webcam has failed if everything else has been tried.you can take it somewhere and have it looked at but im not even sure they can be fixed when they go. it might be cheaper just to get an external webcam such as a logitech.
 

1 more replies
Answer Match 60.48%

Hi,  My ~3 year old ideapad purchased from Newegg seems to have gone south. I have Windows 8.1 installed. Last night I shut it off to bring it to class and when I got to class and tried to boot up, it wouldn't finish starting up, would sit at the logo screen for about 30 seconds before shutting down and starting over. The fans power up like it is going to start. It repeats this loop indefinitely. I tried holding the reset button next to the charger port and still nothing.  Suggestions?  Thanks 

More replies
Answer Match 60.48%

Hey guys, I am having a weird problem with my Lenovo Y510P, there's a LVDS cable which connects the motherboard to the lcd. When I disconnect this cable, the system boots perfectly and I can see the desktop when connected over hdmi to TV. However when I connect it back, the laptop doesnt even POST, no lights, no fans, nothing. I am unable to find the source of this problem, is it the LCD that's dead or some component on the motherboard? A short somewhere? 

A:Lenovo Y510P doesnt POST when LVDS cable connected

My first guess would be a short in that cable since it probably gets flexed alot (if it is the one I am thinking of), and they are pretty cheap. NEW LVDS CABLE FOR LENOVO Y510P 1080P FHD LCD LVDS CABLE VIQY1 DC02001KT00https://www.aliexpress.com/item/NEW-VIQY1-DC02001KT00-LVDS-CABLE-FOR-LENOVO-Y510P-HD-1080P-FHD-LCD-L... Good Luck,

1 more replies
Answer Match 60.48%

Performed a regular windows update earlier tonight, and ever since my Y510P has been completely unable to detect any wireless networks. I've performed a system refresh, and tried updating my drivers but it still can't detect any wireless networks. The problem is likely not with my router as I'm able to connect to it with other devices. Thanks for your help

More replies
Answer Match 60.48%

Hello, Last week i received my Y510P from a reseller here in Lithuania, and ran into a *slight* problem.When playing more demanding games (though i wouldnt call borderlands 2 a very demanding game), the screen freezes and the sound hangs. Occasionally the display would turn pitch black (sometimes the drivers just reset with screen backlight still on). I checked memory, sshd, cpus and main gpus for errors, but none were found. I have no idea how to test the ultrabay though... Temps are pretty high, but definetly not critical. CPU runs below 85c under load, main gpu runs at around 75c, only ultrabay runs hotter, but i've seen people saying that theirs run above 95c and it still works fine. Mine usually crashes when it reaches 91-93c. It reaches those temps in about 30-60 minutes, steadily heating up.  I tried removing and re inserting, but it didnt have any effect. Im stumped. Sorry for rambling on so long. I hope somebody can help me pinpoint the problem, and maybe help fix it. Thanks. System specs:Win 8.1 proIntel core I7 4700MQ 2.4ghzNvidia GT 755m SLI8GB ram1TB+8gb SSHDAll drivers are up to date. 

A:Lenovo Y510P 755m SLI ultrabay crashes nvidia serv...

It seems that re-pasting the ultrabay, and increasing TdrDealy to 8 fixed the problem, but i believe it's something more serious than that...

9 more replies
Answer Match 60.48%

Hi everyone - I have 2 issues with my y510p (it's a little less than a year old, so with the warranty coming up I figured I may want to get some second opinions).The first is that recently, say within the last month or so, it has developed the habit of rebooting for no discernible reason and with no warning.  It will just snap to a black screen instantly.I've done a full refrresh of my Windows 8. I've run all the validation tools I could think of (hard drive/mem/OS files/etc.) There's nothing particular evident in my event viewer except for this in my system errors:'The description for Event ID 0 from source GeneStor cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.If the event originated on another computer, the display information had to be saved with the event.The following information was included with the event:GeneStor driver startedGeneStor driver started (2)'I believe they are connected because before the crashes started to occur the Onekey Recovery application would start randomly opening multiple instances of itself.' As an addendum, it also appear that I am getting kernal-power event 41The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.---- The other issue which may or may not be related is with... Read more

A:Lenovo y510P - Random Reboot and Power Button Issu...

So as a heads up for anyone else that might be encountering either of these issues - I called support just now and I'm sending it off for repair.  Bit of a bummer since this is my work machine (thankfully I have my t500 from college still kicking around to use in the meantime). Tech support was really nice and quick. Didn't make me walk through the diagnostics/troubleshooting I'd already done which is refreshing. Hopefully this is just a fluke because apart from these issues I really like this machine (and as I said, my thinkpad is rock solid.)

4 more replies
Answer Match 60.48%

I am currently running the 358.50 version of GeForce drivers, however there are newer ones available (361.43). For some reason when I tried updating, my system got really unstable and eventually blue screened with KERNEL_SECURITY_CHECK_FAILURE. When I rebooted it was fine, until I tried to use a graphics intensive application (Photoshop) that caused my laptop to switch from Intel HD to NVidia. My computer locked up and crashed again. I booted into safe mode and rolled back the driver, but I need to install that driver eventually as I use this laptop for gaming and Photoshop.

Maybe another driver needs to be updated? Maybe it's my Intel driver? I couldn't find any issues comparable to mine so I'm assuming there is a conflict I can't find. Thanks for any help you can give me, I don't know much about how drivers work.

A:NVIDIA Driver causes system instability and BSOD in Lenovo Y510P

Exact same thing has happened to me with a Lenovo Y410p. I did a Windows 10 update yesterday and updated my drivers including my Nvidia driver and since then I have gotten three KERNEL_SECURITY_CHECK_FAILURE BSOD when running graphic intensive applications like Photoshop or Illustrator. Today I did a fresh install of Windows to see if it fixed the problem and as soon as I tried launching a game I got the elusive orange screen of death with the same error.

0 more replies
Answer Match 60.06%

I'm currently posting this from my phone so forgive me for any typos. I was playing a session of Overwatch when suddenly my laptop just shutdown. I then caught a whiff of a burning smell and couldn't detect if it was coming off the laptop. I was still able to start the laptop back up, but I noticed that the battery was draining despite having the AC adapter plugged in. It detected the AC adapter even, as it was in high performance mode... I just figured that the AC adapter was fried as despite being plugged in for a while after, it never got warm. So I went on amazon and ordered a replacement adapter. It's a 45N0112 adapter, an official Lenovo one. Tried to plug it in as of now, and I get nothing.  Battery led doesn't even blink. Tried the drain thing and it doesn't work. Removed the battery and tried to see if it would work of AC alone and I got nothing as well.  The odd thing is that when I plug in the old adapter, the led for the battery blinks but it hardly provides charge. I can still start up my laptop with what little charge is left so I'm safe to assume it's not a motherboard issue? What the heck is really going on? I saw all over that a 45N0112 adapter works for y510p as well, and the adapter I bought on amazon was from Lenovo for the y510p itself. Could it be I got a faulty adapter or is my motherboards input voltage gone to whack? Any help would be greatly appreciated. I've never had any problems with this laptop, but this is... Read more

More replies
Answer Match 56.28%

I have a Lenovo Thinkpad X220 running Windows 7, and I've had it for about two years now. It worked fine up until this morning and now immediately turns off even if it is tilts slightly. When I say it turns off immediately, I mean it's like the battery has been taken out. Sometimes static will appear momentarily on screen before it turns off, and other times it won't turn off, but the entire screen just stays frozen. Also, now when I try to access websites like Facebook or Google which would normally be okay, I get a message saying that the website's security certificate is not trusted. I feel like doing a system restore would help, but since I got the laptop from school I don't have administrator privileges and cannot do so.

Below are my laptop's specs. Honestly I have no idea whether this is a hardware or software problem. If anyone has any idea what might be wrong or knows of any way to fix this, your help is much appreciated.
Sincerely,
A worried grade 12 student

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Enterprise, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i5-2410M CPU @ 2.30GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 4
RAM: 3983 Mb
Graphics Card: Intel(R) HD Graphics Family, 1799 Mb
Hard Drives: C: Total - 122879 MB, Free - 54497 MB; D: Total - 179199 MB, Free - 37827 MB;
Motherboard: LENOVO, 4290P95
Antivirus: Sophos Anti-Virus, Not Updated
 

A:Lenovo X220 with Windows 7 randomly shutting down?

6 more replies
Answer Match 55.86%

I bought a used Lenovo ThinkPad Edge E545 with the A6 processor on Criagslist yesterday. I tested it before buying, and everything seemed fine, but when I brought it home and reset Windows 8 to get rid of personal files that may have been on the PC, the screen shut off around the time it started loading icons in the taskbar. I had to do a hard reset and since then, the computer restarts without any error messages at any given time, usually after a minute or two of use. I've done a few resets--I even tried to upgrade to Windows 10--and all I fixed were the blank icons in the taskbar and Internet Explorer not starting. It can't be a power issue because it works perfectly fine in safe mode. Please help me with this problem; I don't the $149 I spent on this to turn out to be a waste.

More replies
Answer Match 55.02%

Hello,
 
I just got a new Lenovo E545 laptop in the mail today with Windows 7 Professional.
 
I get randomly disconnected from my Wifi.  This happens anywhere from 5 minutes apart to 30 minutes apart.  I can't seem to find any common reason. 
 
I have Verizon Fios Quantum and am almost positive it is not an issue with the router.  All of my other devices including another laptop have no connectivity issues.
 
I have looked around online but can't seem to fix the issue.  I just checked and my drivers are up to date.  Once I troubleshoot the connection it has said several different things, from something related to my ip address to something to do with the wireless card.  It always is connected again within 30 seconds. 
 
Anyone have any ideas?  Thanks for any help.

More replies
Answer Match 48.72%

I installed Windows 10 last year and had to uninstall it due to wi-fi connectivity dropping.   Searching the internet, this seemed to be a frequent problem and Lenova did not support Windows 10 for the Y510P and did not provide drivers. I really liked windows 10 and would love to go back to it.    Is anyone running it, and how did you resolve the wi-fi connectivity issue?    I see on the Lenova Website they still don't list Windows 10 for this model.    Too bad.  Makes me really dislike Lenova products when they don't support OS upgrades.

More replies
Answer Match 47.88%

Hi,I may be repeating the topic, but recently i had to revert back to Win 8.1, as the Track pad and later on keyboard also stopped working. Further I started to get random BSOD's always  giving new driver errors. So finally switched back to Win 8.1.Does anyone has a workaround for this so that I can upgrade to Win 10, as I think 31 July is the last date  for upgrading to Win 10 from Win 8.1, or stick with Win 8..1.Appreciate any help regarding this.

More replies
Answer Match 47.88%

So I have a Lenovo Y510P IdeaPad, I upgraded it to Windows 10 last December and wanted to downgrade it back to Windows 8/8.1 due to some issues that many said are due to the fact that the model doesn't really support Windows 10 thus I experience the problems. However, since it has been more than a month from the upgrade, I can't just roll it back to previous OS and am wondering if there is any way I can find out what my original product key for the pre-activated Windows 8 so I can perform a clean reinstall with it.
 
 
Moderator comment: Spoiler tag removed for readability. Model added to subject for clarity.

A:Y510P - Downgrading to Windows 8/8.1

If windows came pre-installed on your laptop, the key might be on its certificate of authenticity. Alternatively, you can obtain the key using third party softwares like ProduKey. It'll display the currently activated key on your system.

1 more replies
Answer Match 47.88%

So I recently bought a Lenovo y50-70 Notebook. After 2 days, when i upgraded from.Windows 8.1 to Windows 10 and installed all the drivers it started to shut off at random times. When i was playing, using youtube, facebook and sometimes even why i just try to connect to a wifi network. It sometimes makes a pop sound when shutting off and sometimes it doesn't. It's not overheating, i know that.If someone knows how can i fix this, I'd appreciate the help. It's a brand new laptop that i don't even have for a week yet. Don't really want to give it in for warranty because i need it for work everyday.

A:Lenovo y50-70 randomly shuts off

Mine used to freeze, to a weird loud noise and then shut down doing a pop sound. After I upgraded the BIOS to v3.03 it did not hapeen anymore.It happened especially when watching YouTube videos, I also had a couple of BSOD: DPC_Watchdog_Violation or something like that. Since I upgraded the bios the issue disappeared.

9 more replies
Answer Match 47.88%

I just bought a new Lenovo z70 (i7, 16gb ram, nvidia processor, 1tb HD, etc, running Windows 10) and it will randomly go to sleep while I'm in the middle of doing something. To date, it's happened all but once while playing games. The screen will go black and then the machine will sleep. I need to hit the space-bar and enter in my password to get everything to come back. It's pretty instant and quick, so it's not like the laptop needs to completely reboot when this happens. It's also happened once while doing something else. I can't imagine that it's an overheating issue or anything like that given that the specs should be more than enough to handle the game I play. Does anyone have any ideas as to what the issue might be? Thanks in advance! 

More replies
Answer Match 47.88%

I just bought a new Lenovo z70 (i7, 16gb ram, nvidia processor, 1tb HD, etc, running Windows 10) and it will randomly go to sleep while I'm in the middle of doing something. To date, it's happened all but once while playing games. The screen will go black and then the machine will sleep. I need to hit the space-bar and enter in my password to get everything to come back. It's pretty instant and quick, so it's not like the laptop needs to completely reboot when this happens. It's also happened once while doing something else. I can't imagine that it's an overheating issue or anything like that given that the specs should be more than enough to handle the game I play. Does anyone have any ideas as to what the issue might be? Thanks in advance! 

More replies
Answer Match 47.88%

I have a Lenovo Z51-70 for about a year, and it's mostly was running on an adapter so in order to keep the battery healthy as long as possible, it was almost always set in the power save mode, so it'a only charging up to 60%.Now in the last week or so, the laptop got that issue that whatever i do (watching a video, reading a document etc.) it's just turns off like PCs when power goes out. But it can't be as if the battery dies out then it should stay on as it's on a adapter and charging right? And if the adapter goes bad, then the battery should have enough power to stay on.It's not a too frequent problem, but it was the 3rd time in a short time yesterday, and i feel nervous that one of the parts is dying in it. Any advice/solution to it besides a visit to the service? In advance thank you for the help!András Pál

A:Lenovo Z51-70 randomly crashes

And also the laptop have a main problem with lenovo programs. They works fine, but whenever the Companion says that there's a new update for One key Recovery or the optimizer and the download and install goes well all the way, but in the end it's always says "Failed to install", and from that the option to retry never comes up, the Companion books it like it was all fine.And today as i was looking in Companion it keeps crashing after a few seconds saying something like the contact with the Companion is lost, try again later or search for support if it's keep happening.

1 more replies
Answer Match 47.46%

Hopefully this'll help some people thinking of upgrading . NOTE: Some people are having issues with wireless cards after upgrading. I'm not sure of solution yet, but I would recommend predownloading the Windows 10 drivers from Intel's website before the upgrade. - So far drivers have not solved issue. Not sure of solution yet. Everything went smoothly for me. All fiels, programs, drivers, and settings transferred from my Windows 7 install to Windows 10 (and also from 8.1 to 10 on my Dell, so I assum it'll work on a Lenovo too). Upgrade process was painless and took about 20 minutes. Only temporary issue was video drivers, but that got solved later. Make sure you check for updates in Windows Update right after you upgrade; there's a day one patch they put out and it fixes quite alot of bugs (1GB of them actually). This fixed any driver issues I had and made my screen resolution normal, as it was previously running 800x600 or something, so don't freak out if your screen look weird at first. It automatically changes your default programs though, so if you use Chrome or Firefox you'll need to change it back to that from the new Edge browser. Otherwise, most settings were imported. So far I have found nothing that is incompatible with Windows 10 on my computer; however, beware that you will need to reinstall your anti-virus when Windows prompts you, as it is uninstalled prior to the upgrade. Doesn't cause any issues though and your computer is not at risk ... Read more

A:Guide(ish): Windows 10 Upgrade (Y510p)

Good post and please keep it updated if you find something more.
Which antivirus did you have?
Is your Wireless working fine? Has it improved?
Are the lenovo apps working fine? (Energy manager, Dust cleaning)
 
As of now, I will prefer to stay with Win 8.1 due to several mods ( i have applied) and the stability that it has for playing games.

9 more replies
Answer Match 47.46%

Hi I just did a clean Windows 10 install and I cannot get the hdmi (or the vga) output to work. I get no signal. I have the single Nvidia version.  I tried as many drivers I could find for the Intel and Nvidia graphics but no success at all.  Hard disk was replaced so I don't have the recovery partition and I don't have the recovery dvd set either. Would anyone that has hdmi output working on windows 10 please tell me what drivers are using?  Thanks

More replies
Answer Match 47.46%

My Lenovo G570 began to randomly restart once or twice a day about a week ago. It stopped for a few days and then started doing it again. I don't get a BSoD, it just restarts and gives me the screen where you choose whether to start Windows in safe mode or not.
 
I have no idea what's causing this. I added an additional 2GB of RAM almost 2 months ago and ran Memtest then. There weren't any issues, and the restarts only started happening recently so I don't think it's RAM related. Other than that though I haven't got a clue so any help would be appreciated.

A:Lenovo laptop randomly restarts

Since the system boots...
 
Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis

11 more replies
Answer Match 47.46%

BSOD randomly on lenovo t400 help please

A:BSOD randomly on lenovo t400

Virus check
Scan your system with the following:

Kaspersky TDSSKiller - TDSSKiller Rootkit Removal Utility Free Download | Kaspersky Lab US

ESET online scanner - Online Virus Scanner Eset

Windows Defender Offline (optional)/in case above two show infection) - Run Windows Defender Offline

Start up
Keep less stuff at the start-up. Only anti-virus, this helps avoid driver conflicts and improves time to log in to windows.

Performing a Clean Startup
Startup Programs - Change

Memtest86+
Run Memtest86+ for at least 8-10 passes. It may take up to 20 passes to find problems. Make sure to run it once after the system has been on for a few hours and is warm, and then also run it again when the system has been off for a few hours and is cold.
How to test and diagnose RAM issues with Memtest86+



   Note
Pay close attention to part 3 of the tutorial in order to rule the faulty RAM stick out.



   Tip
Do this test overnight.

1 more replies
Answer Match 47.46%

HI GUYS!!MY LENOVO Y700 RANDOMLY SHUTS OFF WHEN BATTERY IN BETWEEN 50-60%, AND NOT PLUGGED IN. AND DOES NOT GET ON UNTILL I PLUG IN THE CHARGER.ITS BEEN ONLY 1 MONTH SINCE I BOUGHT IT..PLEASE HELP!!!!

More replies
Answer Match 47.04%

help me please,i upgraded to windows 10 from windows 7. i thing wifi driver is problem because i go to setting > internet & network > (don't have wifi button) and i try download new wifi driver as http://support.lenovo.com/us/en/products/laptops-and-netbooks/lenovo-y-series-laptops/y40-80/downloa... but unsuccess.how to troubleshoot this problem. please recommend.

A:Wifi problem IdeaPad y510p - windows 10

Dear Kanthika,
 
welcome in lenovo community,
 
since your machine model is Y510p. it is not possible to download the driver of lenovo Y40-80.
 
In that case sir, please go back to windows 7,
 
and kindly find below link for Lenovo supported systems list for Windows 10 Upgrade
 
https://support.lenovo.com/gr/el/documents/ht103535
 
Thanks to use lenovo community.
 
 



Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

3 more replies
Answer Match 47.04%

Hello! Well, i own a Y510p. 1080p, single GPU and 8gb ram version, if it helps. Time ago I decided to install Ubuntu on a second partition, because of reasons. Using an Ubuntu .ISO the instalation worked flawlesly, but after a while the computer catched a nasty error. Whenever using Windows (both in 8.1 and 10), the computer would randomly get a BSOD. Sometimes it didn't happened in a week, sometimes it happened twice a day. It was pretty random, i was unable to figure out any pattern. Even the problem would change, from some kernel error to some critical process thing. Sadly, I don't remember the exact error. But everytime, the computer would try to boot via IPv4 and get stuck in there. One reset and working again. As you can see, it sucked, but I could live with it. I eventually had an unrelated problem with the pc and decided to format the whole thing. I kept Ubuntu and just installed Windows 8 again, the unrelated problem was solved but the BSOD thing was still there. And one more time, I had another unrelated problem that lead me to format the computer. Again. Because I wasn't using Ubuntu that much anymore, I decided to combine the partitions again for Windows. And voila, BSOD error is gone! Well, now I want to install Ubuntu again. Well, I mostly have to install Ubuntu because the programming course that I'm taking assumes that everyone is a good person with a proper Ubuntu instalation in their systems. I mean, I can live without it (and pass the course)... Read more

More replies
Answer Match 47.04%

Hi all, is it safe to run the the latest BIOS update for the Y510p (viqyx308.exe) under Windows 10? TIA!

More replies
Answer Match 47.04%

Hello,  I've got a problem with my newly bougt Lenovo Ideapad 500 14ISK. It randomly displays signs of shutting off/overheating. The screen turns black (not off but just like its not receiving signal) an de audio stops working. Only solution is to force shut off the laptop and restart.  I bought the new laptop two monts ago. Of those two months i'vo only had the chance to work on it for a few weeks due to this problem. I've read the forums when the first problems started acting up.  I've installen the new intel drivers, did a bios update, did a full system sofware and hardware check, and obviously found no problems. After giving up and returning it to the store, they said it should be a hardware issue, if the laptop just radomly shutts of (like overheating). It took them three weeks to send my laptop back.  Once i got it back, i read the reppair report, and guess what? they didn't found any hardware issues, so they installed a clean version of windows and did a bios update. After working on it for an hour in the universities library the laptop turned black again.  So if anyone can give me some advice that would be greatly appreciated, since the repair man of Lenovo also don't understand my problem.  Some info;doesnt matter if battery power or net power.Doesnt matter which programs i am using, it will juust randomly shut off. I did the intel upgrades listed on Lenovo's forums and the latest ones, still the same p... Read more

More replies
Answer Match 47.04%

Dolby Audio Driver on Lenovo T560 keeps turning off randomly for unknown reason (already diagnonised system, troubleshooted problem, etc.), had to manually turn it on everytime when it turns off, can be frustating especially when listening to music, using skype or watch videos on YouTube. The problem only started recently, not sure if it is something to do with Windows Updates that affected the driver. Please advice how to solve the problem, thank you!

More replies
Answer Match 47.04%

Hello everyone,

The problem that I?ve been facing is my laptop just freezes, the screen freezes, the audio distorted, not able to move cursor, keyboard does not work. Had to force power off.


Here are the specs:
Laptop Lenovo Ideapad Y450, bought around October 2009
CPU Intel centrino 2 dual core 2.53 ghz, P8700
GPU nVidia geforce GT240M
Ram 4 GHz
HDD WD 500 GB
Wireless Intel 5100 AGN 802.11

Operating System: Tried both Windows 7 32 bit and Windows XP
CPU temp monitoring software: Speedfan 4.xx
Anti virus: Avira free antivirus

Next reply I will post problem history and details
Please request information if needed more, I am willing to provide.

Thank you,
Ninja

A:Laptop Freezes Randomly, Lenovo Y450

My questions and doubts:
How can it be solved?
Can we call this ?overheating? since it freezes when temperature is not over 60 C? but it freezes more when the weather is hotter.
Is the temperature during safe mode normal or too high?
Am I abusing my laptop?

Please request information or pictures if needed more, I am willing to provide.

Problem history:
It works fine with Windows 7 since 2009, when I?ve been recovering from spine surgery, I?ve been using it more than usual since December 2011 where the problem occurs first time, then it occurs more often since March 2012.

Computer usage behavior:
I usually use Autodesk Inventor and Autocad software for 3D and 2D designing, along with web browsing, playing music with iTunes, watching some concerts and South Park by windows media classic. I play occasionally play games like Left 4 Dead 2, Elder Scrolls Skyrim (once-twice a week).

The laptop is placed on a 30 degree inclined stand, due to my surgery I need to only lie down to use the computer. It is turned on about 4-10 hours a day.

Observations:

It?s been working fine since bought, when I play games, the temperature of CPU and GPU goes up to 75 C for about 1-2 hours, no problem, usually I don?t play longer than 3 hours.

Since March, it freezes randomly about 1 hour after startup when I?m using designing software along with web browsing. Temperature is about 48-53 C, I have screenshots of the temperature so... Read more

1 more replies
Answer Match 47.04%

System was manufactured this March. Computer was received 6 days ago.

Restored operating system to factory settings multiple times. It was restored 6 hours before this latest crash.

I was watching a youtube video while installing Visual Studio when this latest crash occurred.

Windows Ultimate 64-bit. Upgraded from Windows Home Premium. Full Retail.
Lenovo ThinkPad W520
Intel Core i7-2860QM
16GB
NVidia Quadro 2000M
Intel 160GB X25 SSD (2 in RAID 0)

Output from the system file collection app and the system health report is attached as zip.

Thanks in advance for any assistance.

Update 3/24: No errors from Memtest.

A:BSOD Randomly Occurring, New Lenovo W520

Problem Devices:
Code:
Cisco Systems VPN Adapter for 64-bit Windows ROOT\NET\0000 This device is disabled.

Security Software:
Code:
vipappservice.exe c:\program files (x86)\symantec\vip access client\vipappservice.exe 8356 8 200 1380 3/23/2012 9:40 PM 2.0.2.140 80.61 KB (82,544 bytes) 6/30/2011 1:07 AM
vipuimanager.exe c:\program files (x86)\symantec\vip access client\vipuimanager.exe 6196 8 200 1380 3/23/2012 9:46 PM 2.0.2.140 2.08 MB (2,185,832 bytes) 6/30/2011 1:07 AM
avastsvc.exe c:\program files\avast software\avast\avastsvc.exe 2096 8 200 1380 3/23/2012 9:38 PM 7.0.1426.0 43.72 KB (44,768 bytes) 3/23/2012 7:13 PM
avastui.exe c:\program files\avast software\avast\avastui.exe 1744 8 200 1380 3/23/2012 9:38 PM 7.0.1426.0 4.05 MB (4,241,512 bytes) 3/23/2012 7:13 PM

Possible out of date drivers:
Code:
dne64x fffff880`04c60000 fffff880`04c8c000 Mon Nov 10 18:01:24 2008 (4918d964) 000359da dne64x.sys
LenovoRd fffff880`027cb000 fffff880`027e7d00 Mon May 11 03:33:56 2009 (4a07f104) 000271d2 LenovoRd.sys
dne64x.sys
LenovoRd.sys



Code:
Loading Dump File [D:\Kingston\BSODDmpFiles\AfraidOfDecaf\Windows_NT6_BSOD_jcgriff2\032312-13166-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built b... Read more

1 more replies
Answer Match 46.62%

I have a lenovo g530 laptop since 2009.At the time of purchase, the specs were:1 gb ram160 gb hdd2..16 Ghz dual core cpuWindows XP service pack 3 In April 2014, after the hard disk crashed, the system was upgraded to windows 7 service pack 1 and hard disk to 500 gb.Last year, ram was upgraded to 2gb.Since last week, I have been facing a certain problem.At random times, the monitor suddenly goes black and everything else keeps working fine( I can hear audio in case I was playing videos etc). Playing with the function keys brings it back but the problem keeps on happening every day. Any idea why? 

A:Lenovo G530 laptop monitor randomly goes black

Hi Oolee,
 
Welcome to Lenovo Forums.
 
Did you try booting from safe mood? There is also a chances, if your cables are intact and not loose (VGA Cable), or the monitor loses power.
 
Please go through this HMM for hardware assistance.
 
Method 1:
Any external hardware can cause this (like a keyboard or mouse can cause system to sleep to save the power) 1. To change this go to ?MANAGE? by right clicking on the ?MY COMPUTER ? icon on the desktop . 2. Go to DEVICE MANAGER. 3. Click on the keyboard or mouse or any other USB devices and right click on them and go to PROPERTIES and select POWER MANAGEMENT and untick the appropriate box.
 
Method 2:
Control panel > Power options >Choose when to turn off the display (look for this in the side bar)  Set ?TURN OFF THE DISPLAY? to NEVER Set ?PUT THE COMPUTER TO SLEEP? to NEVER. And then continue to ?Change advanced power settings? Go to "SLEEP" Set "SLEEP AFTER" to NEVER. Set ?ALLOW HYBRID SLEEP? to OFF. Set ?HIBERNATE AFTER? to NEVER. Go to ?DISPLAY? Set ?TURN OFF DISPLAY AFTER ?to NEVER. Press APPLY and then OK.
 
Let us know how you get on.
Regards,
Shashi
 
Tap that kudos button if I helped  If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

1 more replies
Answer Match 46.62%

Im not native english speaker, sry if u cant understand some parts. Ill try my best to make my message clear so eventual will come easier.

This problem occurs for quite some time, its rather calm since few weeks when I downloaded shitload of new drivers and some other lenovo stuff but might be just coincedence. Since this issue doesnt want to go away itself I have to do something about it. I can send it to Lenovo for free service anymore so Id like to ask some experts if theres something I can do to fix this issue.

Some info:
- occurs usually while typing or other stuff, but few times my laptop literally went nuts and flashed black screens few times a sec, no matter if i touched it or not

- its not overheating, i bought cooling pad and it didnt help much

- can happen just after turning laptop on and not happen during 10h+ session

Thank you in advance.

A:Screen randomly flashing black on Lenovo G580

Work through these Troubleshooting Steps for Windows 7 which will uncover most problems. Report back results as there may be other steps indicated.

Why did you install all of these other drivers? Did you already have performance problems or just create them?

Do you have a System Restore point still available before this problem began?

What else have you installed? Please post back as screenshot of Control Panel's Programs and Features after maximizing the page, using the Snipping Tool from Start Menu: Screenshots and Files - Upload and Post in Seven Forums - Windows 7 Forums

3 more replies
Answer Match 45.78%

Hi all!

This is my first time posting here, and I tried to look through some of the past threads but none of them were quite like the problem I've been having. Here are the specs for my laptop which was purchased just earlier this month, first off:

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 8, 64 bit
Processor: Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz, Intel64 Family 6 Model 58 Stepping 9
Processor Count: 8
RAM: 8139 Mb
Graphics Card: NVIDIA GeForce GT 650M, -2048 Mb
Hard Drives: C: Total - 905399 MB, Free - 728285 MB; D: Total - 25599 MB, Free - 23141 MB;
Motherboard: LENOVO, INVALID
Antivirus: AVG Anti-Virus Free Edition 2013, Updated and Enabled

The problem I've been having is this: Lately, for the past 2-3 days or so, my wifi adapter would suddenly die-- meaning I can't connect to my home router or anyone else's, and when I try to use Windows' "Troubleshoot problems" feature, it would always get stuck at either "looking for problems with connectivity" or "resetting your wifi adapter". When I try to go into the advance settings to manually disable/enable my wifi adapter for myself, it would never actually work. When I try to click on the icon in the system tray, nothing would happen and it wouldn't pop up with the list of available networks like usual.

At this point, the only thing I can do is restart or shut down my laptop, but sometimes even that doesn't go throu... Read more

A:Lenovo Y400 - wifi adapter keeps freezing/dying randomly

13 more replies
Answer Match 45.36%

Dear Tenforums users,

I have recently encountered problems or rather peculiarities with my relatively new Lenovo laptop;
whenever I'm working on it and switch to another tab, there is a chance of random black stripes and dots occuring in the screen. Not (yet) to the extend that I cannot work on it and when I switch tabs again they are gone from the previous tab.

Screenshots of the problem:

I am just wondering what might be the cause and if I should be worrying myself about future defects. (especially since my warranty is till february 2017)

Thank you all for your time!

Yours,

esmorax

More replies