My company bought these notebooks for some of our products and we install Ubuntu 12.04LTS on them. When we shut them down and try to charge them it doesn't work. The light beside charging port is on (like it is charging), but cannot turn on computer after hours of "charging" because the batteries are drained. It looks like it charges fine when the computers are turned on and charging, but not when we try to charge them without turning them on. We are wondering if this is some known issue and what would be correct procedure for charging these netbooks?
Hey, Bit of a late answer, but I'll submit it in case anyone else has a similar issue. There is an issue with one of the BIOS version on the 210 G1, BIOS version F.03. If this is not updated to the most current version you'll find your batteries will drain quite quickly and will not charge properly. Also as your running Ubuntu, you may need to use the UEFI tool from HP to update the BIOS, here it's called the HP PC Hardware Diagnostics 3 in 1 USB Key: http://www8.hp.com/us/en/campaigns/hpsupportassistant/pc-diags.html?jumpid=va_r602_us/en/any/pps/pl_... Best of luck.1 more replies
I have purchased HP 15-AF114AU Notebook about 2 months ago. For the past one week, the battery doesn't charge beyond 90%. Once the bettery reaches 90%, the indicator shows "plugged in, not charging".Initially, it used to charge upto 95%, then it dropped to 94% and now 90% in a span of just one week. I have tried recalibrating the battery by draining it completely and charging it again, run tests using HP Support Assistant and the component test from BIOS, all show the battery to be OK. But still the battery doesn't charge beyond 90%, no matter what I do. Please help.More replies
I've been using a Dell inspiron 1545 from about 3 years now and exactly after 2 years of my buy, the battery failed and it started showing me to replace the battery and always notified me about contacting dell for a new battery.
I didn't take this of much concern so i just ignored the message and kept on using my battery with my adapter plugged in. After 4-5 months of such usage, My battery completely failed and doesn't even offer me even a minute of backup, when i remove the power socket. Then i realized the importance of a new battery and then bought a new battery from Dell.
Its the same battery with the same specs and also the same family type. After i removed my defected battery, I replaced my new bought Dell battery and realized that my battery is working fine. its charging well but at some time, it says "Plugged in, But not charging" Which is rare for any new battery, which is bought brand new.
This is how it looks now after i remove the AC adapter plug and when i depend on the battery backup. it is providing me a backup, but I see a yellow exclamatory mark beside it. Which I think should not be present. it also says "Low battery" when there's already 99% of battery left!
I've also followed some online steps
1) updated by BIOS to the latest 2) Followed some other steps like uninstalling the battery ACI in the device manager and etc...
i would love to get this problem solved. I'm using a PA-12 family adapt... Read more
Hi Utkarsh. I Actually FIXED this problem months back. and I exactly want to help you on this so that you can fix it yourself too..
the problem which is creating your battery to show an exclamatory mark is your power settings.
so follow these steps to get rid of that sign and a perfectly working battery.
1) Click on your battery icon (left click) you should see an option called " More power options" at the bottom of the popup.
click "More power options"
2) Now you will be taken to your control panel where you can see all of your power plans and under each plan, you will see an option called "Change plan settings"
3) Click on "Change plan settings" for your active power plan. Now you will get redirected to another control panel window, where you can see two kind of power options to get adjusted. that is, when you battery is plugged and when your battery is unplugged.
4) Don't touch those options, just click on "Change advanced power settings" at the bottom left of that window. THIS IS THE AREA WHERE WE NEED TO FIX!
5)After you click on "Change advanced power setttings", you will see a POWER options popup, go to the bottom and then you can see something called "Battery" with a plus sign on the left. click it.
6) Now you just have to change the levels for the following values
--> Critical battery level ( you can change it to 10%)
&nb... Read more
I got this Toshiba Satellite 32PFL3312/10 - But now there is some problems
The battery indicator says that the the charger is plugged in, and IS charging. but it doesnt charge the battery.. no charge is taking place :-/ Its says there is "0" battery left. I have triede everything.. i toke the battery out, made sure there wasnt any dust etc.. i have tried holdning the power key down in 30 sec and a lot more. everytime i unplug the charger the system instantly swiched off.. I have tried to change the power plan from balanced to saver.
Then i tried to delete the Microsoft ACPI Compliant control method battery from the decive manager, and made it search for it again. This step made the battery start to charge for about 10-15 sec, and then it stopped again.
Now im kind of frustrated... So i thought that maybe it was an windows update problem, so i tried to update - but i got several updates "hanging" but now it wont update.. ! Comes with update errors. tried microsoft fix it, it didnt help.
Then i thought, okay... then i will try to restore to the factory condition, But nothing happens, i have tried all the guides from the Toshiba forums, pressing "0" - I did nothing... Then i tried pressing "F8" it didnt nothing... Then i tried the "F12" still nothing.
Im going nuts now... Hope someone in here can help me....
I really hope you can answer this simply request.
Nowadays is pretty common to have a new Ultrabook, laptop or notebook for general purposes. A very important feature is to have a healthy battery. We all know that Lithium-batts do a terrific job and are more resistant than never, but after many years of experience, I've learnt that having a software like "Eco charge, Battery care, Smart charge...etc " is a clever and vital feature already present in major brands BUT HP, believe or not. I've just received a new Ultrabook Spectra x360 with windows 8.1, and so far I cannot find any special battery function for this request, even worst nobody can answer in their forum either; I really can't understand this flaw in HP. So, I'd like to know is there any reliable battery software that can allow me to keep the battery charge to 80% and no more, even connected to AC power.
I've seen several that keep info about battery and how to optimize but none with the simple function that I need.
Any help will be highly appreciated.
I honestly don't think it is possible to change what is built into the hardware and ACPI that ships with the computer. Would take a program that can access and change the settings in ACPI and this most likely would have to come from the manufacturer.11 more replies
Hello to all, I'm new to this forum.
Start of with a topic what was published many times before, only not the same as in my situation. The crazy thing is, at every startup from Windows the battery icon runs the charge bar 5 times, and than it stops. At pointer it says: 0% available ( on main supply, battery is being charged) However, this does never change. Nomatter how long it charges.
BatteryBar does the same thing:
Procent 0,0 %
Capacity 0mWh of 43.568 mWh
Battery unknown (charging)
Charge 0 mW
Full time 1:17
Main supply connected
battery waist 18,2% of 53.280 mWh
Does anybody have the patience to shine a light on this drained topic. I feel, mines is different.
Would be highly apreciated.
Thanks in advance
Hello 4thgo. Welcome to the Forum.
The battery charges, but Windows & BB says it doesn't.
The battery does not charge, but Windows & BB says it does.
Is this the original battery and original power supply (charger)?
I have an ibuypower.com computer, battalion cz-13, and i got it about 3 months ago and it now says 70% available (plugged in, not charging) and its been like this. ive replaced the battery, uninstalled the compliant control method and to no avail will it say charging and going up to 100%. it even says it decharged to 69% and charges back up to 70% at random times. HELP
Since you have only had it for 3 months return it to iBuyPower and have them fix it.8 more replies
I have a problem with my Compaq Presario 2500 laptop power supply. It works fine on AC power, but the battery does not charge/kick in at all. As a result, it would automatically shut off if the power connection at the back is disturbed/loosened.
I have bought a new battery, but it would not kick in either (in case the AC power supply is disturbed/moved). Hence, I keep on loosing my work due to accidental switch offs.
How old is this Laptop? Might be under warranty and the Laptop just doesn't charge the battery.
I am running windows 8 pro wmc on my HP laptop. One month ago I have bought a new battery. From last one week, when I start my laptop it shows that "plugged it, not charging". When I shut down down, it started charging the battery. After a full charge, my laptop performs good and battery worked for almost more than 2 hours.
Please help me. Whats the issue with my laptop. Thanks in advance for your help.
Maybe you need to Calibrate the laptop to the new battery: Calibrate Laptop Battery18 more replies
I have recently bought a new Thinkpad AC ADAPTER and a new 12 cell battery to my "Thinkpad T60 1953" notebook.
After i received them I pluged both new devices into the notebook but battery cant get charged!!...
Whenever i plug the new ac adapter to the notebook when is not turned on the lighst start blinking like: 1. orange battery and green litle plug lights appear, after a second shuts and apear green batery and green litle plug and after a second just apears the litle green plug lightened, this cycle continues until i take the plug of adapter from the wall socket.
ehn I turn on the notebook with the ac adapter there is always a beeping going on like the notebook is switching on and off intermitently with some seconds between the beeps. Here first theres a orange light with a green light when the notebook is switched on but after a second appears a green battery light then lighs go off and start all again. its very noisy.
I made two litle videos on cell phone i order for someone see whats happening when the notebook is turned off with ac adapter plugged and when is turned on with acadapter plugged:
AC ADAPTER PLUGGED WITH BATTERY & NOTEBOOK OFF:
AC ADAPTER PLUGGED WITH BATTERY & NOTEBOOK ON:
I dont have the original lenovo software but windows 7 so i dont have maintanance battery check software but the battery is new bought on eBay and carger new as weel bo... Read more
Can you explain briefly what was happening that promted you to buy a new battery and AC adpter. Why did you think they both needed to be replaced?
The battery is not working at all it keep changing but its 0% nothing when i insert it the small LED that is beside the power change cable start to blink red colour then blue red then blue but when i remove the battery nothing its just blue there is no any red blinkingMore replies
My laptop seems to be completely out of charge, and the only way to use it is to plug it in. If it becomes unplugged, then it immediately shuts off. I am running Windows 8 Pro on a Samsung Series 9 Notebook (P900X3B). It is not a fresh installation of Windows, it was updated from Windows 7.
The battery indicator in Windows 8 states that the battery is at full charge, but it really isn't. I can't remove the battery because it is built into the laptop. Is there any way to fix this?
Samsung does make some sacrifices in order to keep the Series 9 so thin and light. The battery, memory, and solid state disk are not user replaceable.
They’re sealed up inside the laptop case, and while you might be able to remove some components and replace them by performing minor surgery on the notebook, you’ll probably void your warranty in the process.
About all I can find .........................
See Series 8 >> Samsung ATIV Book 8 Review and scroll down to Battery life -
Is this yours ?? Or do you mean the Series 9 ??
I have a Macbook Pro (2006 model) which doesn't charge the battery, but functions normally when plugged in to an external power source.
Some liquid was spilled onto the computer, which most likely caused this problem. In any case, I believe I've narrowed the problem down to either the left I/O board or the motherboard itself. I can most likely obtain a used and functioning I/O board to replace the old one.
So, I was wondering if there is some way if I can find out for sure which one it is ? And since the computer can properly use the power adapter when plugged but just doesn't charge the battery is it still possible that it is the I/O board ?
Thanks in advance,
I had a probelm with the battery of this laptop. It wouldn't charge, so I bought a new one.
Surprise: it doesn't charge too!
The system recognize it for a little while and just after 20 second or less the battery disappear into the battery manager.
Do you have suggestions?
Possibly there is something wrong with the power supply electronic.
So maybe you should ask an ASP for a check.
SOLVED - SEE SOLUTION 2 REPLIES DOWN
Symptoms: Dell Laptop (about 1 year old) only turns on when charger is plugged in. The second the charger is pulled out, the laptop shuts off. The laptop does not seem to charge as it doesn't even recognize a charger as being plugged in. I'd really hate to spend $150 for a new battery/installation already. It has been doing this for 1 day, since coming back from Vegas where I took the laptop with me.
Is there are fixes to this?
Depending what type of battery, they can be pretty short-lived. If NiCad, they die fairly quickly if recharged when they are not completely dead. They need to be "cycled" and die before being recharged or they "remember" the point they are at when charged as being their new minimum and will not hold much charge.
Lithium batteries and NiMH should last a long time.
Check with Compaq for a battery calibration utility for your machine. It may be that simple. But if the battery still doesn't work right, it probably needs replacement. The chargers are almost never the problem.
Asus u45jc-a1 laptop. My laptop charger cable is in pretty bad shape. You see the wiring broken in the wires on the top part, thus you see the grey wiring inside.
When i charge my laptop recently, the charger would go on and off. Such as charging then not charging. I then took a look and the green light on the laptop charger is green then dims then green again over and over again. So the only way i can fix this issue is unplug the other part of the 2 charger, theres 2 parts then put it back together over and over again then connect it to my laptop. Many times it has same issue. However, few times i would get it to work and thus it would be charging.
However few times it would have same issue where problem arises again. But few times however if i make sure i dont move any part of the laptop charger cable... then it would always be charging which is good and thus working. So i figure it has to be my laptop charger as you see its broken the wiring part and its mainly at the top of the wiring near the place where you plug it into laptop.
Well i then read online that it might be the battery. So I then took out the battery and just connected my charger to my laptop without the battery. Obviously it shows no battery detected... however, the laptop doesn't have an issue with the power going out. Thus it shows green light all the time on the charger.
Does this mean i have to get a new battery as oppose to a charger? First thought was charger is bad since the broke... Read more
The charger also provides AC power so doubtful that's the problem. It could be the battery or the charging circuit on the motherboard. Former is usually less than $100 to replace but the latter is much more.1 more replies
Hello, I need some help with my problem.
Here's what happened, my laptop just turned off by itself while I was surfing the net. Now my battery would not charge even if the ac/dc adapter is plug in (the ac/dc indicator light on my laptop is on when it's plug in). I've tried to turn on my laptop without the battery and just ac/dc plug on but it wouldn't turn on.
Additional info (idk if these are relevant or not):
I've recently updated the bios, sound and video drivers like 12 hours before this happened
My laptop randomly reboots when I play games like grand theft auto 4 and I'm sure it's not an overheating problem.
And now your notebook doesn’t start anymore or what happens now?
Maybe it works and if not you must contact nearest authorized service provider in your country.
I purchased a used Toshiba Satellite L305-D, it did not come with a power adapter. I purchased a new power adapter but soon learned the battery wasn't very good so I purchased a new battery. I shut the laptop down, put in the new battery and let it charge overnight. In the morning, it showed 100% charged. In an effort to "condition" the battery, I let it run on battery power until it shut down, then plugged it in to recharge. It first charged to 40% when I noticed it was not charging any longer. I unplugged it, plugged it back in and it started recharging again. It stopped again at 62%. I can't get it keep charging to 100%.
The system shows that it's plugged in, but not charging. When I unplug and replug back in the battery charge light will come on for a short time, then go out. Any suggestions?
14 more replies
I ordered a new, higher capacity battery for my Toshiba laptop (Satellite A85-S107). The original battery was a 14.4V, 2000mAh model and the new battery is a 10.8V, 10400mAh model. The new battery installed fine and the computer worked fine with it but the charge status did not seem to display correctly, showing at first a 22% remaining charge, then upon a restart, showing 74% charge. Connecting the AC adapter did not show the orange charging indicator and the charge status did not change.
Following some advice on another forum, I restarted the computer in safe mode, let it operate without AC power until the battery discharged (3.5hours) and the computer shut down. I then connected the AC adapter, restarted the computer and this time the charge indicator flashed about once every couple of seconds, the charge status showed 2%. I turned off the computer and let it charge overnight, started the computer in the morning, the charge status was still 2% and the adapter was cool. Upon unplugging the adapter, the computer immediately shut down. How can I get the computer to recognize the new battery so it charges correctly?
Hello, I've researched extensively for a solution to why my brand new battery and AC Adapter won't fully charge.
When I first turned on the computer it charged to around 72 percent.
Then after the first recharge, it only went up to around 48 percent.
Repeated again, and only got around 39 percent and now it seems to stay there.
I've updated the BIOS already, tried uninstalling the ACPI-Compliant Control Method Battery Driver and reinstalling it.
So my question is, is there any place I can download an updated driver?
The one on my computer states that its from 06/21/2006. Perhaps there's an updated driver somewhere?
My Operating System is Windows 7 Professional 64-bit.
I have a Satellite Click 2 Pro 30WB; at the beginning I had no problem with this product, but since a couple of months the docking station battery doesn't charge. I'm able to charge only the battery of the tablet.
Can someone help me?
Hmm… if this issue didn’t appear from first day of purchase, then the battery docking issue might be related to battery fault.
In such case you will need to contact the service to fix it.
But just one question: is your BIOS up to date?
Check the update within the service station and in case of available new BIOS version; try to update the BIOS to the latest state.
When powered on charging light flashes yellow.
Battery does not charge and if battery removed the laptop shuts down.
At time this problem does not happen.
Moreover, when power cord is removed, battery charges for few moments and then yellow flashing light comes on and charging stops. When shutdown, the battery charges normal and 100% charged battery gives almost 4 hours time.
Can any one please guide about the problem. Is the problem in power adapter? or the battery? or the motherboard/hardware?
How to verify problem?
It seems that you already posted an thread about similar issue with your notebook some years ago.
In first case it seems that your battery was the troublemaker.
You are talking about charging indicator. I?m not quite sure what LED should it be.
There are 5 LEDs - from left: DC IN / Power / Battery / HDD, ODD / Bridge Media Slot
The first DC IN indicator glows green when power is being correctly supplied form the AC adaptor. However, if the output voltage from AC adaptor is abnormal or if the computers power supply malfunctions, this LED will go out.
The second from left Power indicator glows green when the notebook is turned on. If you turn the notebook into the sleep mode, this indicator flashes amber.
The third battery indicator show the conditions of the batter charge. Green indicates the battery is fully charged, amber indicates the battery is charging and flashing amber indicates a low battery condition.
Are you able to power up the unit without the battery but using just a connected AC adaptor?
Usually this should be possible even if the battery isn?t inserted.
After my friend's laptop wouldn't run on battery power OR charge the battery I tried many "fixes."
Shockingly none worked that I found.
Only one thing worked for me to my surprise.
A last ditch effort was to open up the laptop (sony pcg-81114L) and disconnect the cmos battery for a few minutes to reset the CMOS.
To my surprise, when powered on, the battery instantly showed it was charging AND when removing the power plug the battery POWERS the laptop now! (and I'd thought I was wasting my time.)
Worked with an off brand battery also.
Many times this has saved many computers that have odd "unsolvable" things wrong with them.
Surely someone else has done this also but I haven't seen it posted anywhere to my knowledge.
Thank GOD for bringing the idea to remembrance!
Do you have any information on how this fixes the battery problem? would be interested to know.
I've got a Sony Vaio PCG-GRT250P laptop that I just recently got a new battery for. The old battery had reached the end of its life, only lasting for about 30-45 minutes if I was lucky.
Anyway, I got a new battery, but it was not the original Sony battery, it was a comparable one of a different brand for less then half of the price of the Sony. When charged, it lasts a good 2 hours no problem, but doesn't seem to charge when the laptop is off. Yesterday I turned it on, it said it had 5% remainng, I charged it for about 10 minutes and then it read 94%. Upon unplugging it, it again read 5%, but with another 10 minutes plugged it, it went up to 94% and stayed there when unplugged. I should also note that I've reformatted the computer, so it only has Sony drivers that the device manager said I lacked.
Was the lower priced battery too good to be true, or is there an easy fix to this problem?
Appreciate the help in advance,
a bios update is often needed when using a different battery than what the laptop was designed to use, and since you bought a generic battery, i highly doubt that Sony will provide support of any kind for it.
Check Ebay for actual Sony brand batteries (not another generic), you can get them on Ebay for 1/2 (or less) the price that you would pay in a store or from Sony
What can I do if my battery won't hold a charge or simply won't charge?
Best thing to do is to first understand some of our battery technology - check out this document: HP Notebook PCs - Understanding Lithium-Ion and Smart Battery Technologyhttp://support.hp.com/us-en/document/c00596784 Then to test your battery follow the instructions in this document: HP Notebook PCs - Testing and Calibrating the Battery (Windows 10)http://support.hp.com/us-en/document/c047007712 more replies
Hello fellow techies,
I have a situation with my Compaq Evo N600c battery or something in that directions, so I need possible solutions. My laptop needs to be plugged in at all times, which makes it frustrating because its a portable laptop. If it becomes unplugged the laptop will turn off within 10 seconds flat. I fear that this will, if it hasnt already done so, mess up my electric circuits among other components. Can any of you suggest or recommend options I can use to diagnose the situation. I would like to find out what the problem is, whether I should buy a new battery or some component or prong that I need to replace? Thanks for the feed back!
Yup, sounds like a battery problem.
First, make sure the battery has a charge. Most laptop batteries have a button on them somewhere you can push that will give you the power level. Alternativly, there should be a utility in windows or the BIOS that will allow you to check the power level.
If the battery has no charge and isn't charging, then replace it with a known good one and see if it will charge up when the laptop is plugged in.
If the good battery won't charge up, then there is a problem with your motherboard.
If the battery has charge but won't power the system, then there is a problem with your motherboard too.
If this is the case, then the best you can do is contact the laptop manufacturer and get them to replace the motherboard.
My hp laptop had its battery flat for 12 hours. After that the laptop can nolonger boot up or charge. Please help
What is the model of your laptop?
Ok this might be easy..it might not (COMPAQ M2105)
I ended up replacing my motherboard for a model with more features (SD readers blah blah).
I took it all apart and put it all back with the new board in...now when i go into windows (and even before while booting)...the orange lights would come on for a second...then beging to flicker
while in windows...it just will either not charge the battery..or flicker from AC to battery
i CAN power the unit on with the battery alone, and i CAN power the unit with the cord alone...
lastly, my old motherboard (which had a HD connector problem)...still WILL charge the battery...so i'm sure its not the battery...i don't think...
i also dont' think its the AC adapter since it is the same piece I used on both motherboards.....
what to do................
Hopefully you are experienced in working on and repairing laptops/notebooks... and you carefully handeled the replacement motherboard and didn't damage it. Repairing laptops takes considerable skill and caution.
It does sound like the "new" motherboard is bad unfortunately. How did you handle the "old" operating system restore to the "new" motherboard?
User comes in my office and lost the battery clip. The clip you use to release the battery. When i use a pen to open the clip i can eject the battery and reseat it, but the laptop will not boot from the battery and will not charge the battery. Is there a way to make the laptop know the battery is present without the lock clip? and how does this clip work? I think this notebook can work fine the next couple of years. Or is anybody has a battery clip for the hp probook 6550b, i will be pleased if you can send it to me, i will pay for the stamps ofcourse.More replies
I have replaced the battery of my laptop after using it on AC supply for about year after my old battery died.
I get this error message.
"The AC power adapter type cannot be determined
Battery may not charge.
This problem might be solved by:
Connect a Dell 65W AC adapter or higher."
But I am using a 65W Dell Adapter that I got with my laptop.
BTW, I tried the steps for disc AC >> Start>>Uninstall MS ACPI >> Insert battery>> Restart. This process did not yield any favorable results.
If you take the battery out and just use the adapter, will the laptop boot up without errors?1 more replies
HP g6-1b60us Notebook PCHere is the situation and symptoms. Battery not charging. Battery icon indicates battery being charged, but it sits at 5%. Have bought a replacement HP battery and that battery will not charge also (it sits at 50%, which I assume is the initial charge it came with). Run the HP Support Assistant and both batteries fail the test saying that cell 4 is bad (cells 1 to 3 have charge, but cell 4 has a 0 reading, even in the new battery). (Is there a problem accessing/charging cell 4?)When the battery is installed and the AC adaptor is unplugged, and the laptop is turned off, the battery charge LED shows a white LED (red/amber indicates that it is charging the battery); now the only time the LED goes out is when the battery is physically removed. Before the problem began, the battery charge LED would be off when the battery was installed and the charger was not being used. Now the battery charge LED goes off only when the battery is physically removed.What I have tried:Cleaned the contacts.Bought a new HP battery.Tried the complete discharge method of turning the laptop off, removing the power cord and battery and holding the power on key for over 30 seconds.Have done safe restarts.Reset to HP recommended settings.Suggestions/recommendations?More replies
When I switch on my laptop today, I got the warning "Warning battery cannot be identified. System cannot charge the battery." If I plugin my adapter, laptop is running on AC power, if I remove the plugin, laptop is turned off. I have downloaded latest BIOS update but still the problem persists.
Details: Dell Inspiron 3521, Windows 10, latest BIOS V14.
Is the battery OEM or an aftermarket battery? How old is the battery? I know of Windows 7 OS having issues with recognizing some batteries and were relatively easy to fix. I do not know if it carried over to Windows 10. I will have to look up the article to find any relevance.
Hi, ..... I am new here, please bear with me. My battery stopped charging, so tried new lead, didnt work, tried new battery, didnt work... did the take the battery out disconnect AC, hold button down for 30secs trick.... didnt work.... LED lights were both white to begin with but after re- booting I now have a solid orange battery light. Laptop doesnt start if I take the battery out and just use AC, but I read somewhere that some Lenovos do that..... so .... any ideas as to what might be going on? I have read a lot of posts about possible solutions but no luck, so here I am, thanks in advance ElaineMore replies
Hi Everyone, I'm sorry if a similar question has already been posted here, but I couldn't find it myself. I'm having really weird problems with my brand new Y580. It doesn't detect the charger, and because of this - won't charge. I managed to figure out how to temporarily fix the problem, but it keeps on happening. Long story short: What's wrong: (after applying a temporary fix and the laptop IS charging) when I unplug the charger and plug it back in again, the laptop doesn't detect it (it keeps on draining the battery and does't prompt that a charger is connected). The same happens when I close the lid and open it again - the charger magically disconnects itself. My temporary fix: I somehow managed to get the laptop working when connected to the charger after applying these steps: OS shut downbattery removedcharger unpluggedpressed power button once (just for a second)charger plugged to a different wall socketcharger plugged to the laptoppower button pressed once (laptop boots up)when the OS loads up, battery inserted again As I mentioned, this fixes my problem only temporarily as I can't close the lid or unplug the charger without repeating the same procedure. I'm pretty sure the same thing happens when I simply switch the laptop off from the OS level. I'm using Windows 8 now but the same thing happended when I was on Windows 7. Has anybody had a similar experience? I appreciate your help and advice. Piotr
Hi again, I checked the charger again and it seems that it's not working when I unplug it a plug it back in. If I get the charger working and close/open the lid or restart the machine, it is still working fine. Any ideas why unplugging and re-plugging the charger makes it unavailable for the laptop? Piotr9 more replies
Warning:the battery not recommended for this system,the system will not be unable to charge this battery
I bought a new battery and nothing solved
And try another charger and not solved the problem
i must work when he plugged in charger only and the battery fully charged and the light sign turn 2 times on yellow light and 1 time on LED light
any suggestion for help ?
Hello, I am in need of a bit of help. I have a old Gateway 7510GX notebook that wont charge, and will only run if plugged in to the wall. I am 99% sure that the charging circuit has gone bad, because the charge indicator icon stays at 66 percent for ever.
Do you think I should open up the laptop and check the board for burnt components, or what?
Also, External battery chargers for laptops go for big $$$. So would it be possible to remove the cells and hook them to a external charger. (I have a slow charger made for RC Li-Ion batteries that I think would be perfect).
My HP pavilion does not take charging after 80% and sometimes the charging light starts blinking. It shows plugged in , not charging.
Have you tried a battery diagnostic either in the UEFI diagnostics (F2 as you power on) or in the HP Support Assistant running from Windows? Stopping at 81% seems like it may be a dead power cell in the battery. Can we have the full model number of the laptop and an idea how old the battery is? Original?1 more replies
I attempted to contact HP is regard to the issue that I am experiencing, but cannot as my warranty expired on 6/22/16. I'm hoping someone e here can provide insight. When I turned my Stream on this afternoon, it wouldn't boot. Odd, since it was fully charged last night, so I went ahead and plugged it in. Upon doing so, I encountered a black screen stating my internal battery was nearly at capacity. What precisely does that mean? I am able to use the notebook as long as I keep it plugged in. Also, while plugged in I receive a message stating that it's connected to a power source and the battery is not charging. The moment I unplug it, it shuts down. I'm more than upset in regard to this new and unwanted development. The notebook is only 15 months old. Is there any way to salvage it or am I looking at buying a new one? I've always used HP desktops,laptops, and notebooks; now I will never purchase one again. Has anyone else experienced this issue?
When you hover the mouse cursor to the battery icon? What does it say? Plug in not charging? If yes then follow the steps herehttp://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/windows-10-update-prevents-batt... Cheers!
"Education costs money; so does Ignorance"If my post has helped you, click the Kudos Thumbs up!If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!
Laptop won't charge battery. I am using a universal battery charger on a Dell Inspirion Laptop. My laptop works fine when plugged in, but the battery won't charge. Did I waste my money on the universal?
I have heard a couple of other people have this problem with dell laptops. I think they might restrict the use of 3rd party power adapters on some models. They did this after they has a problem with bateries exploding :s so yeah ushaly you have to use a dell charger on there computers
I have an acer laptop and it has been working great for the past year but now my battery won't charge to 100%. This only happened recently and my laptop is plugged in for awhile but it'll only read to 80%, 2 weeks later; 53% and now its only 28%. The thing is.. my laptop IS charged. when i unplug it, I get my usually lifespan of the battery before i have to plug it in again to recharge and it only charges to x% again. I've tried "draining" my battery and letting it charge again but it won't charge to 100%. Is there anything I can do to make my laptop read my battery correctly again. Thanks so much!
*I should add its an Acer Aspire with a 6-cell Li-ion battery and this is the only problem I've had thus far with my laptop
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Hi there, I have had my computer for about 5 years, and so when the battery finally stopped working, I figured it was time for a new one. I bought a new battery, and it works, however it won't charge. The port to charge my comptuer recently broke and I got that fixed, but now the new batterty won't charge. Are those two things related, or is there something I can do?
I would say it is possible that the power port is broken again, or not fixed properly the first time, if the battery puts out its charge it should be able to take a charge, meaning the circut boards onboard the battery should be good.
My old IBM ThinkPad (2635HGU) will run on external AC adapter power, but will not charge. Can I assume this is a failed battery (02K6509)? If so, the battery replacement cost for a laptop this old may be prohibitive ($150 to $200). I can probably buy an equivalent used laptop for that price. Are there any inexpensive sources for this battery?
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We're having problem of our 2 stock unit model: INSP 3531, they have the same issues on battery charging. Can anyone Dell staff help us what to do. How to process warranty or requesting for full replacement. Someone advice us that Dell products process via online and this is the first time we encounter this. Thank You.
MODEL: INSP 3531
Thank you for writing to Dell Community Forum.
Please private message us the service tag of the system along with your email id along with brief description of the issue.
(Note: please don't mention the service tag or email id on the public forum as it contains your personal information).
Regards,DELL-Akshatha MSocial Media and Community Professional#IWork4Dell
My battery is found replaced at your checking software hp support. So, could you please suggest me from where I can buy new hp notebook 15-r007Tx model number laptop??
Dear Customer, If you are looking to buy a new battery, below is the details:Battery - 4-cell, 41-Whr, 2.8-Ah Li-ion batterySpare part number 740715-001Battery- 3-cell, 31-Whr, 2.8-Ah Li-ion batterySpare part number 746641-001 You may buy here https://parts.hp.com/hpparts/Search_Results.aspx?mscssid=2F9614B1043A4D709986CED2E4BC730D&SearchIn=P... or http://www.ebay.com/itm/746641-001-New-HP-15-D0-14-8V-2200mAh-Laptop-Battery-OA03-746641-001-4-cell-... https://www.amazon.com/HP-740715-001-Laptop-Battery-Premium/dp/B00X187T0M Hope this helps, for any further queries reply to the post and feel free to join us again **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee1 more replies
My Dell vostro 1510's battery is not charging beyond 92%.What may be the problem
Hi JITH IN,
When was the last time the battery charged for 100%? Are you using an original Dell adapter for this model? Is the adapter frayed? When the adapter is plugged in to the system, does the adapter stay firm or does it fall off easily? Does the system overheat? Does the battery get very hot? If so, remove the battery and let it cool down to room temperature for about 2 hours and then try connecting and charging the battery.
Update the BIOS - http://dell.to/1G6xT8d
Restart and press f2 key to enter BIOS - check the adapter status in BIOS and the battery health(if available).
Remove the battery and check the battery health meter by pressing the battery gauge.
If the battery is old and is not durable, then you could get the battery replaced.
Assuming there is no warranty, then you could contact our team to get a quote for a battery (if in stock) - http://dell.to/1vnT6CQ
You could also get the battery from a 3rd party Dell parts seller - http://bit.ly/1tq2f31
My personal suggestion, is that, if you are using the system in one place, then you could continue using the system with the adapter plugged in - as a desktop machine and that you could invest your money on a new machine.
Let us know if you have any other queries.
I recently purchased two battery's for different dell laptops. One laptop has a flashing red battery sensor light on the laptop. It keeps appearing but with the old battery it did not appear. I don't know what this means.
this laptop is a Dell XPS M148
The other laptop was working fine and then one day it did not detect the ac adapter so it would not charge. Then we believed that the battery had died because every time I unplugged the charger the laptop would instantly turn off. So I bought a new battery hoping that was the problem but it wasn't. The laptop still wont charge and every day the battery percent keeps decreasing. My dad thinks that the charge card is the problem, and it is the reason why the laptop won't charge. I'm not sure what is though and what I should do.
This laptop is a Dell inspiron 9300
I bought both batteries from amadvance.com
I bought a different battery from them for a different laptop a year ago and that laptop works fine.
Have you tried using a different ac cable?
My computer says to get a new battery. But it won't take a charge. The drivers are supposedly up to date. What do I need to do? The new battery only has 1% power. The old battery will still charge.
It sounds like the new battery may be defective possibly. Which system do you have that is experiencing this issue?
I have an HP Pavilion 15 that started to not charge the battery. It runs off of battery power fine, but the battery does not charge anymore. I have to run my computer off of the AC charger because I need what's left in the battery to start the computer. I had already tried going through system diagnostics. It says the AC charger is not detected. I tested it and it's putting out the proper amount of power though.More replies
I have an hp laptop with windows 7 and the battery won't recharge when I plug in the power cord. This happened just the other day and was rather sudden. I don't know why it won't recharge. Need help.
Hi oldbanjodb, and welcome to TSG.
Are there any lights or Windows task bar indications that the charger is connected and supplying power to the laptop.
If not, does the power adapter / charger have any lights on it that are supposed be on when it is plugged into AC power?
No it's not old, no it wasnt used more than 6 times and i dont keep it in the laptop all the time. I always leave the batter out of the laptop when it isnt being used. When it is out of the laptop it is fully charged. But as of recently it's been telling me that it only charges to 97%, the laptop is only 2 months old.
mine does the same thing. i dont think its anything to worry about1 more replies
I just used my laptop last night, and logged off/shut down as normal. I went to turn it on today and it wont start. It keeps flicking the light on the power button and the light by the actuall plug starts white when I plug it in and then turns red. Its been "charging" for 3 hours and still nothing. The charger pack is warm so it is getting power. So not really sure what to do.... please help!More replies
My computer says to get a new battery. But it won't take a charge. The drivers are supposedly up to date. What do I need to do? The new battery only has 1% power. The old battery will still charge.
It sounds like the new battery may be defective possibly. Which system do you have that is experiencing this issue?
I have a Dell Inspiron B 130 Laptop that I broke the screen on. I used it with a monitor for several months and did not unplug it or remove the battery. I replaced the screen to use as a laptop again and saw the battery would not charge. This was confirmed by the blinking orange light which according to Dell means a bad battery. I replaced the battery and the light showed it charging but the battery meter showed no progress.When I would unplug the adapter the computer would shut off. I bought a new charger hoping that was the problem but It also will not charge the battery. In short I have a new battery and charger and an indicator light that shows charging but it does not actually charge. Any ideas?
Out of no where my battery will not recharge!! It shows it is plugged in and should be charging yet...NADA! Anyone ideas? My machine is not even a month old!
The battery probably died on you, maybe a fuse in the battery charging circuit is blown for some reasons. If you are still within 12 months warranty, then you can get it replaced.6 more replies
Ok, i have an HP DV6-6145dx. My batteries won't charge (Aftermarket extended and original battery, nor anyone else's battery). The batteries will charge on other computers but not on mine. My computer will run on battery power and on AC power without the battery in. It really makes no sense to me why so if anyon could help it would be MUCH appreciated. Thank you in advance
How to fix “Plugged in not charging” problem in Laptops.
Step 1: Shutdown Windows.
Step2: Disconnect AC Adapter from your Laptop.
Step 3: Remove Battery from Laptop and put aside.
Step 4: Now connect AC Adapter to Laptop and turn on your Computer.
Step 5: Now uninstall all Microsoft ACPI compliant and AC Adapter driver from Device Manager.
Step 6: Shut down your Computer and disconnect AC Adapter from Laptop.
Step 7: Insert the Battery in Laptop and connect the AC Adapter to Laptop.
Step 8: Now turn on the Laptop. All the Battery drivers will automatically install.
Step 9: Allow the Laptop to completely discharge your Battery at least 4 times. Let Battery cool down to normal temperature in between charges.
Step 10: Now use your Laptop normally.
Hope this helps,
Hey all, I've been having some issues with my battery for my lap top. It will not charge at all and I feel the startup is very slow because of it. If I keep the lap top plugged in, it will run somewhat normally, but the second the plug comes out, everything shuts down. I've ran 2 seperate diagnostic checks, one through the HP Solution Center, and the other through the F2 start up menu. Both of them are saying that a battery is not detected. I can assure you, there is one in there. Are there any other tests I can run to figure out the nature of my battery issues, or do I just need to suck it up and purchase a new battery? Could it also have something to do with the charging cable? The only thing wrong with the cable is the small, copper pin in the center has broken off. But, when I plug the cable in, the lap top recognizes it. Is that small pin even important? Any answers to any of my questions would be greatly appreciated.More replies
I have an eee pc netbook (Windows XP Home) and can't get the battery to charge. At this point I can't even turn the machine on. The A/C adapter plugs in fine and the blue light on the adapter stays on. Every so often when I plug the adapter in a message box will pop-up saying I'm running on battery mode and sometimes if I giggle the cord, the message box will say a/c mode. My first thought is that there is possibly a short in the cord (?). This is my first laptop, so I don't have a lot of experience with batteries. Could it be possible I need a new battery? I've had this for a couple of years now. Normally when I use it, I run it plugged in so as not to run the battery down.
Any help would be greatly appreciated!
Two things come to mind.
It may be the DC socket connector that you plug the charger into. (especially because you say it changes when you wiggle it)
Also, have you tried running the computer without the battery plugged in, with just the charging adapter, to see if that works? That would resolve a faulty battery question.
this probably isnt the appropriate forum for this, if not ,, sorry !!
i am going to make one of those carry around usb chargers from a 9v battery and a Lm7805 5v regulator and a few other bits.
Now. heres the question
If i wanted to have another usb cable connected up to CHARGE the BATTERY, what would i need?!?
any help and/or drawings would be highly appreciated
I've bought Dell Xps 15,9550 and it's amazing, but the problem is I can't plug off the battery, and I use my laptop all the time "literally" and I was a little bit disappointed because I want to keep my battery in a good condition,untli I knew about Dell Command Configure Wizard, which gives you an option to change the way your battery is charging, and there are 5 ways: Standard Charge, Express Charge, AC Use, Auto Charge, Custom Charge, but I really don't know what's the best for my condition.
Like I said I use my laptop all the time and I'm afraid that if I kept the laptop charging while using it all the time, the battery may get in a bad condition.
And sorry for my English it's not my mother tongue.
Thank you very much.
Hi, My laptop battery isn't charging.When I tried to plugin battery as well as adapter laptop isn't turn On.But when I remove the battery and apply AC Adapter laptop works fine.Or if I turn on a laptop on battery it works fine. I tried to do a battery test with HP Support Assistant and it shows UNKNOWN Battery! As shown in the image.Now what should i Do? Laptop Specs: Hp Pavilion dv6 7042clWindows 10 64-BitAlmost 3.5 years old.More replies
My notebook is not charging. I don't know if it's the charger that's not working or could it be the charging port on the notebook itself. I have been charging it for the past few days and it's doing pretty well until I plugged it on a socket and didn't charge anymore. Tried checking the charger, it smelled a little burnt on the blue end with the pin and also on the charging port. When I plugged it, there was no popping sound whatsoever that could lead to me assuming it had a short circuit. Checked the socket, it was compatible with the charger. What am I to do?More replies
Hey everyone , i just got this hp notebook 250 g4 and it s all brand new works with windows 8.1 32bits. ( 2days ago)So i was charging my laptop and everything was ok suddenly when i noticed that the charging led is not working nor the laptop itself ( the battery was charged b4 ) i tried everything i found on the hp support website but nothing works the laptop doesnt turn on or charge , im so anxious right nowPlease help meMore replies
My wife has a two-year-old Samsung notebook. Recently when she unplugged it the machine cut off, even though the battery said 79% charged (it wouldn't charge any further). I figured that the battery was bad so I bought another one from Amazon.
This one charges to 100% percent and does exactly the same thing. I'm perplexed but think there's something going on with the motherboard that won't let it use battery juice, even if Windows 8.1 says it's 100% charged.
I've tried the hold the power button down for 1 min with the battery out trick to no avail.
Any ideas? I'm stumped and think I might need to get her another notebook.
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I have two Lenovo Y40-70 computers that I purchased within a couple weeks of each other. They came with Windows 8.1 but I upgraded to Windows 10. A few months ago, I noticed that my computer battery meter was reading 100% for an hour. I continued to work unplugged until the battery died while still reading 100%. I recharged and the battery again read 100% for more than a couple hours, then died. So the battery lifetime is as good as always, but the reading is not right. When I reboot, it still reads 100%. Strangely, the second system, whcih I had not used for a while, was OK, but a few days later, it started doing the same thing (though it was reading 87%, the charge when the computer last worked right. I suscpect that this happened after a critical update, which the second system went through later. Recently, I downloaded from the Lenovo website the newer power management software on both computers, and it did not help. Then I noticed the Battery recall so downloaded the "Lenovo Battery Utility 2015" to see if my system was afffected by the problem. When I run the utility, I get the mssage "No Battery Detect." So it would appear that there may be an issue with the software detecting the batter. Since I can't know the state of the battery (it appears to not want to recharge until it's empty, I gues because it thinks it's 100% charged), I cannot count on this computer when it's not plugged in. Now I ... Read moreMore replies
my last battery for my HP pavillion dv5000 laptop wouldnt charge anymore, so i got a brand new one, only to find that THAT new one wont charge either. my computer is only 2 yrs old. does it sound like an internal problem that requires proper repair, or is there a setting i have to check or a formatting procedure i need to do? help! its so frustrating without a battery!
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I recently bought a new battery for my laptop Inspiron-15 N5010. But the battery stops to charge after about 89% and in the notification i see that it says "89%available(plugged in, not charging)" . What could be the possible reasons?? I set the settings in POWER OPTIONS to default also.
PS: I bought original battery only with original dell seal and packet. But I bought it in Snapdeal online E-commerce site.
Does the system correctly identify the AC adapter (F2 at powerup to check) or does the adapter show "unknown"?2 more replies
I have a Vaio VGN-NR120E, it's about 3 years old and it's been a while since the new battery started to die (it lasts about 15 minutes when working on just battery). I got a new battery just yesterday, and it was working OK, but when I went to plug the computer to the AC for charging, it reads "plugged in, not charging". I've been looking around the web and see a lot of people have the same problem, but their solutions haven't worked for me. I've tried uninstalling/installing the ACPI compliant control battery thing, shuting down my laptop and taking battery out/in in many different combos, but nothing's working.
When I put the old battery in (which still charges, but as I said only lasts about 15 minutes), it charges normally.
I have Windows Vista Home Premium.
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Hi I have a dv4220tx pravilion. Which the old battery was showing 0% and the charger was flashing on and off. So tring the charge the battery.So have replaced the battery which a generice one for the origainal part number and it will not charge at all.Any ideas?More replies
Please help. My Hp Pavilion Dv7 windows 7 64 bit, will only charge my battery when my computer is either off or in hibernation mode. When computer is running battery reads plugged in, not charging.
It may not need charging ??
As the title said, my dads ASUS A52F refuses to charge. It dosen't charge anything. I bought a battery some months ago on eBay, didn't work. I bought another one from eBay(not the same seller) and the same result happened, it didn't want to charge. Note that it dosen't charge the original battery either. Is this a problem with the computer or the batteries?
Hello Laith mate sounds very much like the charging circuitry has gone south. First up I would check the terminals for signs of wear or arcing or straight forward damage. If there are no visible signs extrenally you may have to go looking inside the machine to see if there are any signs of scorching on the PCB's or dry joints.
You may need a multimeter to test the rails in that circuit too.
i have a dell inspiron 1525 when i got it a year ago the battery didnt work... about 2 weeks ago the hdd died so i replace it with a wd blue 1tb the next day the power wire crapped out (the wire wore at the plug) but i was able to take it apart and fix it... yesterday i noticed the battery had some charge (63%) but still if i put my cursor over the icon it says connected but not charging... what would cause the battery to catch a charge after a year+ of not working to it charging then not again?????
Actually, this happens to me on occasion with a similar laptop. Try unplugging the power cord from the outlet and from your computer for about thirty seconds and then plug it back it back in. If it doesn't start working after doing that three times, restart your computer. That usually fixes it for me.7 more replies
IBM Thinkpad Series I 1200 (1161). Replaced the NiMH battery with Lithium Ion. Replaced the AC cord. When I look at Power Options, it says my battery is 3% charged. Won't run on either battery. Won't charge either battery. Will run with battery in or out. Ran fine many months ago with NiMH battery. Didn't use it for many months. Now the above problems. Any suggestions?
You have to use the same type of laptop battery as the original battery. You might have damaged the charging circuits
I have just bought myself a hp envy 17 - 1090ca computer laptop. I want to maximize the performance of my laptop 6 cell battery and i was curious at to how to charge it for the first time and what i should do with it. This is my first laptop and i want to be able to use my laptop well and maximize its performance. I heard people tell me to charge it fully then let it drain like 3 times but i know this is not a nickel based battery, its a lithium ion so i was curious as to what i should do to maximize the performance of it
ps. I also heard i should calibrate the computer
have a read here
This is on a Dell Latitude C600.
The problem is that the battery suddenly just stopped working. It will no longer charge at all no matter how long I leave the computer on with the battery inside.
I know that when a battery is dying it will show it by not holding the charge for a long period of time. The problem here is that one day the laptop was working fine on the battery and then the next day it was completely dead. Which is odd because the battery is about 7 months old.
I don't wanna spend money to fix the laptop because its just not worth it, this thing is old.
Replacing a battery seems like a better idea because its only 30 or 40 bucks on ebay.
This is a dell battery that I bought from ebay about 7 months ago. The first battery slowly died but it still holds a 10 minute charge. I assumed all batteries crap out in this manner.
Also what is battery reconditioning and can that be done on the laptop itself or is that done with special hardware for charging and discharging batteries.
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I installed a new Sony BPL13s battery in my Vaio VGN-Fw490 and it will not charge. It was delivered with a dvd-rom with BPS8 and BPS9 Bios ? Any suggestions??? I've tried to install the BIOS8 or Bios9 but the machine responds that I shouldn't run this program? Help and thanksMore replies
I plug it in, charge to 100%, unplug it. Battery reads 100% charged. About 15-20 mins later, laptop shuts down suddenly with a dead battery. When I plug it back in and get it restarted, it show the battery charging again, from 0%. I am running Windows 10, but this issue started a few weeks before doing the update. Thanks for the help!
Go to Solution.
Welcome to the Forums
As per the query we understood that you are facing issue with battery in your Lenovo Y40-70 laptop.
Try to perform the battery gauge reset, go to energy manager and select maintenance and guide and select gauge reset option and check for the issue.
Let us know the result.
Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!
I've looked through the archives a little and haven't found anything about this topic, so I thought I would ask. The battery charges just fine with the computer off, but with the computer on, the little battery icon flashes on and off once the battery gets to a lower level. What that level is I don't really know. Also, and I'm afraid of the response to this, but I have to position the A/C adapter cord to a certain angle to get a good connection. I've tried cleaning the contacts to no avail.
Any help would be greatly appreciated.
Perhaps two problems. The positioning of the cord means something wrong with it or the plug on the laptop. The charging problem might be a problem with the charging circuit in the laptop (MB). Would be nice to blame it all on the laptop plug, but not sure we can do that.
Hi, another item that maybe related to my first posted question about freezing of my computer... The Battery never charge more then 8,10%... was 4-5hrs run when new. Always running my laptop plugged on AC adapter. Trully a desktop.Battery have about 2 years, big one.... keep my laptop tilted..How it can be tested? Thks!More replies
The problem with the battery of my XPS 17 L702X started some months ago. My house lost power 3 or 4 times in 2 minutes while my notebook was connected to the electricity grid. Since then my notebook doesn't recharge the battery. The message is: "plugged in, not charging". I've bought a new battery, but the problem persists.
Thank you for any help.
Are you using the original Dell adapter for this system model? Is the adapter frayed? Does the adapter stay in firm when plugged in or does it fall off easily?
Restart the system and press f2 key to enter BIOS - check the adapter status in BIOS with and without the adapter connected. Also, wiggle the adapter jack at the end and check if the adapter status changes at any point.
Test with another power adapter if possible.
If the port is loose, then the DC port needs to be replaced otherwise, the adapter needs to be replaced.
If there is no warranty, then you could contact our team to get a quote for a paid service call - http://dell.to/1vnT6CQ
Write me a private conversation with the service tag and your contact details(Name and Email) for case records.
Let us know if you have any other queries.
I have a Inspiron 17R SE-7720. The battery is no longer charging, even when it is plugged in with the AC adapter that came with the laptop. The blue light on the plug is on when the adapter is plugged in. Unfortunately the battery is now completely dead, so I am no longer able to turn the laptop on. Before the battery died, I checked the BIOS and noted that it was not registering the AC adapter. Not sure where to go next with this issue. Any help is greatly appreciated, thanks.
Thank you for writing to us!
We would suspect a hardware failure .Kindly check if you are able to run diagnostics on the system .
Kindly also private message the service tag of the system along with the email address.
I have an Dell Inspiron laptop and after each charge, the battery indicator may show anywhere fron 1 1/2 hours to over 3 hours. This session, I've been on for about 40 mintes and the battery indicator is showing that I have 3 hours and 17 minutes left (the most ever). I've had the computer since January, so it's less than 3 years old. How much time sould I expect to get on a single charge?
It totally depends upon what you're doing, how much graphics, how much sound, how much HD thrashing, and other factors. Because your was my question some time ago, I've been using the free version of BatteryBar -- it pretty accurately tells me how much battery I have left.0 more replies
hope you can help ..i have an acer laptop and it wont charge the battery anymore i have bought two new battery now as replacments and laptop works with a new battery but it wont charge wonder if it is the connection port for the charger as it doesnt light up anymore thanks