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Black Screen with Cursor, tried many suggestions but still cannot boot

Q: Black Screen with Cursor, tried many suggestions but still cannot boot

I have read and tried many suggestions on this forum in the last week without success.
The following are the details of my issue and what I have tried to correct it:
Black Screen with Cursor only
Desktop is a Medion Akoya with Windows 7 Home Premium 64bit.
Ran Repair but told nothing to repair.
Tried restore point, still got black screen with cursor.
Tried Safe Mode, black screen with cursor.
Tried virus checking disk, found problems but still went to black screen after rebooting.
Cannot create a boot usb drive as I have an OEM desktop so no CD/DVD and unable to download iso file as Product Key does not work (OEM). Got another Win7 disc but did not work.
All files are present on the disk.
I want to retain data on my disk without doing a clean install.
Any help would be appreciated.

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Answer Match 78.12%

Computer shows Windows splash screen, allows me to login, but then goes to a black screen with a cursor. When I boot in safe mode everything is fine. If I disconnect the printer and discharge the psu, everything boots fine in normal mode.

Any ideas, could the computer be trying to load something from the printer?

Win 7 HP 64bit
 

A:Black screen with cursor on boot

what are you running
video card brand and model
cpu
m/board
ram
power supply
brand
model
wattage

check the listings in the bios for 12v line voltages and cpu temperatures and post them

sounds like the power supply is on it's way out
 

2 more replies
Answer Match 78.12%

i can boot into safe mode, but normal boot stops at black screen with a cursor. there is not an option for last known config on boot screen, any ideas?
 

A:black screen with cursor on boot

try a restoring your system to a previous state using System Restore.
 

1 more replies
Answer Match 78.12%

Hi, I'm not sure where this should go, so I figured this would suffice. My laptop took a 2 foot fall two days ago while running and then I continuted to use it for a few hours until it shut itself down. While trying to start it back up it was saying that no hard drive was detected and the startup repair claimed the same thing with error code: 2000 - 0141. It also said on another screen that a process or thread crucial to system operation has unexpectedly exited or been terminated. I got it to go to normal mode without being able to do anything and safe mode to transfer some pictures to a flash drive and did a virus check that came up clear, but noted that some files may not have been checked. I have Avast Antivirus. A weird thing did happen while turning it on and off trying to see what would happen: one time there was a new user on the welcome screen indicated as AvastAntivirus something or other...tried to log in to that, but of course I didn't have the password. So now after a few startup repairs, it starts up, takes a while to do so and if you get a screen to choose safe mode, safe with networking, safe with command prompt, or normal all selections lead to a black screen and cursor. While the sytem tries to load and runs through all the drivers it always stops at \Windows\System32\Drivers\aswRvrt.sys

HELP, please

I also was reading some other people's posts...If I have to do this Farbar thing, how do I find out if my laptop is a 32 bit or 64 bit?

Thank... Read more

A:Black screen and cursor only upon boot up

My first assumption is that the disk drive is loose (or worse). Remove it and firmly replace it. Your second screen shot indicates that it is a Dell laptop so there is probably a maintenance manual (or user guide) on their web site and/or in your possession.

Secondly I'd run the hard drive diagnostic if there is one in the BIOS (Setup).

And if you can get far enough run disk check with error correcting.
 

1 more replies
Answer Match 78.12%

Hi,
I have a laptop my brother says they haven't installed anything lately. It boots up fine in safe mode. In normal mode it boots up and goes to a black screen and the white cursor.

I can move the cursor around and can do CNTR-ALT-DEL to get the Taskmanager or switch user screen and all that ok..

I ran the self diagnosis from the VIsta windows cd and No problem found.
I let it self test the memory like your tutorial said to do, no problem found.

Any more ideas??

A:Black screen w/cursor after boot up

Also, he has never setup a restore point, so that is not an option.

2 more replies
Answer Match 78.12%

I was having problems with my charger for a couple of weeks. I bought some cheap online charger that provided my computer with the wrong wattage. Eventually my battery became ruined due to this, but I bought a new one. However, my computer kept shutting off due to the lack of power. So it would completely shut off. This may have done some hard drive damage I suspect, since I cannot boot into OS anymore. I have tried another HDD and it seemed to work.
 
I'm trying to resolve the problem with my hard drive though. I plugged it into my other computer via usb and it seems fine. I am able to grab any files I need from it.  NOW as for my laptop, the PC turns on like normal. I get the bios screen. I get the Windows logo screen. Then I get a black screen with a mouse cursor in the middle.
I can move the mouse, but the buttons don't do anything--left or right click.  No keys on the keyboard change the screen. Ctrl+Alt+Del does nothing. Windows key does nothing. Esc does nothing, etc. At this point the only option is to hold down the power button and turn it off.
What I've tried:
I tried to start it in safe mode, but the same thing happens. It shows the system files that are loading. The last file it shows loading is Windows/system32/DRIVERS/amdkmpfd.sys then it goes to a black screen with a mouse cursor again; only this time it is in safe mode resolution so the mouse cursor is larger and not as sharp. Also, no keyboard strokes have any affect just as with normal mode.
I... Read more

A:Black Screen With Cursor OS WILL NOT BOOT

Windows repair disc may fix a broken startup like this... 

11 more replies
Answer Match 78.12%

Hello,
I have a laptop that will not boot neither in normal mode nor safe mode. It gets past the Windows logo, but then the screen turns black with just a white cursor. If I wait long enough, the laptop will eventually reboot.
 
I have managed to boot to OTLPE and do a FRST scan.
Any help would be much apreciated.
Here is the FRST LOG:
 
Scan result of Farbar Recovery Scan Tool (FRST) (x86) Version: 14-10-2014
Ran by SYSTEM on REATOGO on 15-10-2014 12:44:43
Running from B:\Documents and Settings\Default User\Desktop
Platform: Windows 7 Home Premium (X86) OS Language: English (United States)
Internet Explorer Version 10
Boot Mode: Recovery
 
The current controlset is ControlSet002
ATTENTION!:=====> If the system is bootable FRST must be run from normal or Safe mode to create a complete log.
 
 
ATTENTION!:=====> THE OPERATING SYSTEM IS A X64 SYSTEM BUT THE BOOT DISK THAT IS USED TO BOOT TO RECOVERY ENVIRONMENT IS A X86 SYSTEM DISK.
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/
 
==================== Registry (Whitelisted) ==================
 
(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)
 
HKLM\...\Run: [RtHDVCpl] => C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe [11895400 2011-06-24] (Realtek Semiconductor)
HKLM\...\Run: [BTMTrayAgent] => rundll32.exe "C:... Read more

A:Black Screen with Cursor NO BOOT

Greetings Mrunreal and to BleepingComputer's Virus/Trojan/Spyware/Malware Removal forum.

My name is Oh My! and I am here to help you! Now that we are "friends" please call me Gary.

If you would allow me to call you by your first name I would prefer to do that.

===================================================

Ground Rules:First, I would like to inform you that most of us here at Bleeping Computer offer our expert assistance out of the goodness of our hearts. Please try to match our commitment to you with your patience toward us. If this was easy we would never have met. Please do not run any tools or take any steps other than those I will provide for you while we work on your computer together. I need to be certain about the state of your computer in order to provide appropriate and effective steps for you to take. Most often "well intentioned" (and usually panic driven!) independent efforts can make things much worse for both of us. If at any point you would prefer to take your own steps please let me know, I will not be offended. I would be happy to focus on the many others who are waiting in line for assistance.Please perform all steps in the order they are listed in each set of instructions. Some steps may be a bit complicated. If things are not clear, be sure to stop and let me know. We need to work on this together with confidence.Please copy and paste all logs into your post unless directed otherwise. Please do not re-run any programs I suggest. If you encoun... Read more

3 more replies
Answer Match 78.12%

Hi, all. You'll have to bear with me a little; I'm not a particularly technical person, so I'll try my best to explain the problem.

The gist of the issue is that although my computer (XP service pack 2, using comparatively old hardware - old and faithful) seems to load up fine, as soon as it comes off the initial Windows loading page with the loading bar etc, the screen goes black and, although the mouse cursor can be seen, the page where you select users shows up as just black.

I've been having problems with my computer since it updated to service pack 2, early last month. After that, it tried to update me to Windows Media Player 11 but every time it tried the whole system would crash, burn and restart itself. At one point, when I sent an error report, I was told the problem was due to a virus of some kind - a trojan, I think; I saved the information on my PC, but that's obviously a little useless right now, as I can't access it and there aren't any backups. I run AVG as a virus scanner, which I find effective, but it has never found any kind of virus on there. As far as I was aware, it was clean. I used the Windows Live cleaner, as they suggested; it found nothing either, and neither did Netcom 3, my registry cleaner (which also has a virus/spyware scanner). In fact, it's come up completely clean for some time. However, since I updated the service pack, the Windows firewall hasn't been in operation, and I could never get it working again. Though I haven't used any dod... Read more

A:Black screen with cursor when I boot up my PC...

Hi Glastea, and welcome to TSF.

I have several suggestions for recovery of your system but most of them include using an XP cd. If you don't have one, perhaps you can borrow one from somewhere? Some of the solutions i can suggest may include using your serial key. (a 25 digit code which you may find on a sticker on the casing of your machine) This of course depends where and how you purchased the pc.

It is my opinion that you will need the cd at the very least. You are legally entitled to copy that cd if you need to but your problem will arise if you don't have the 25 digit serial key code.

Please post back if you have, or can obtain, a cd and i will do my best to help.

Btw, registry cleaners are a no no and thats probably made your problems a whole lot worse.

The only other alternative is to remove your hard drive and slave it to another machine to retrieve any important files but at the end of it all you still need the aforementioned disc to restore your operating system.

4 more replies
Answer Match 78.12%

my PSU went out and i had it replaced and since i replaced it i havent been able to boot my pc. i plug everything in and hit the power button it immediately goes to a black screen with a blinking underscore cursor in the upper left corner about 1/4 of the way from the left side. all my fans work, the hard drive is running.

Vista (64 bit)
AMD Phenom x4 9100e 1.6GHz
ATI Radeon x1950 Pro
4 Gb RAM
Power supply was from another pc i had that i didnt use anymore, same wattage just had the 6 pin PCIe connector i needed, the one currently in it is the stock one that came with the tower.

no clue what to do, F1, F2, ESC, DEL keys dont work to get to BIOS, the only responses i get are CTRL+ALT+DEL kind of restarts i think, my monitor goes to standby when i do it for a brief period of time but then fans kick on again and same black screen.

also when i hit the pause/break key it stops the beeping that is coming from the mobo. *note* if i hit the key during the beep then its continuous noise.

anyone have any advice?? any would be appreciated!!


*Edit - just to clarify, i get zero load up of anything, there is no loading screen prior to the black with blinking cursor, as soon as power is on it immediately goes to this screen.


*Edit - again i forgot to put that the 6 pin PCIe connector needed for the x1950 pro is non existant in the new PSU and i havent gotten an adaptor yet for it. dont know if that would be the reason i cant boot BIOS or windows. the original gr... Read more

A:Black screen blinking cursor immediately on boot, no load screen...

sounds like you need the PCIe power connector to run your video card. Try removing the card and enabling the onboard video until you get a new PSU or adadpter.

8 more replies
Answer Match 78.12%

I'm trying to recover from the black screen/blinking cursor of death, and have come to the bcd fixing stage. Looks like this, from a few sources on the net:

Bootrec.exe


bcdedit /export C:\BCD_Backup

c:

cd boot

attrib bcd -s -h -r

ren c:\boot\bcd bcd.old

bootrec /RebuildBcd

bootrec /fixmbr

bootrec /fixboot

However I don't seem to have a c:/boot folder! What gives? Machine is Windows 7 Pro 64-bit installed on a 64-bit SSD with a 500gb normal hdd as backup storage (currently unplugged).

Thanks in advance

A:Trying to fix black screen/blinking cursor on boot - no c:/boot folder?

Here are a few forum posts that may help, check them out;

1.http://www.techsupportforum.com/foru...or-672399.html

2.
Black screen, blinking cursor

Good Luck!

1 more replies
Answer Match 78.12%

I'm having a problem with my Dell Dimension 8300, running Windows XP. I have an 80g Maxtor HD as my main drive and a 500g WD secondary drive. When I attempt to boot, I get a blue screen with the message:A problem has been detected and Windows has been shut down to prevent damage to your computer.If this is he first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps:Check to be sure you have adequate disk space. If a driver is identified in the Stop message, disable the driver or check with the manufacturer for driver updates. Try changing video adapters.Check with your hardware vendorm for any BIOS updates. Disable BIOS memory options such as caching or shadowing. If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode.Technical Information:*** STOP: 0x0000007E (0xC0000005, 0xF74BB2B2, 0xF789E4AO, 0xF789E1AO)*** FLTMGR.SYS - Address F74BB2B2 base at F74A3000, DateStamp 480251daAs far as the info in the message, I see this screen with the same info everytime I rebooted.As far as disk space, my main drive is 80g aand I have about 20g of free space.I'm not sure if anything in the message refers to drivers. Not sure how to change video adapters when I can't get into Windows (Standard Mode or Safe Mode).Also not sure how to deal with any of the BIOS suggestions (or even know if it's a good idea to mess... Read more

A:Can't boot Windows XP (Standard or Safe Mode), Black Screen w/cursor then Blue Screen

mod bump

4 more replies
Answer Match 77.7%

Ok it all started when I ran Nod32 antivirus. I ran it because I had some viruses on my computer that I wanted to get rid of. After the scan there were 180 some detected objects that were quarantined or deleted. So then I restart my computer and after the windows xp logo there is just a black screen with no cursor. And after awhile the computer will just restart and try booting up again. I tried going into safe mode and safe mode with command prompt but I still get a black screen with no cursor. The last known good configuration doesn't work either. I'm pretty frustrated because I did nothing wrong. I am also having a feeling that nod32 might have quarantined some infected files that are essential for Windows Xp to boot. I also do not have any windows xp disks with me because I lost them a very long time ago. Is there anything I can do to fix my computer? Thanks.
 

A:Windows XP won't boot. Black screen with no cursor after the logo screen.

13 more replies
Answer Match 77.28%

after I just installed windows 7 and rebooted after installed  updates  and drivers, I get a black screen with the mouse cursor working, but nothing happens.  I cant get past this, after ´starting windows´icon, the black screen comes up with the mouse and nothing is responding. I have tried everything, F10 and system restore and CMD and boot repair and removing battery, and safe mode does not work either, and I tried to connect another monitor but the screen shows the same black screen with the mouse cursor at every boot I try .I am not able to enter bios. I press F2 but no bios, and pressing F12 does not work either. And pressing alt+ F10 only gives : /NOEXECUTE=OPTION, and some texts. I cant boot from the windows disk either since I cant choose boot options.There is nothing wrong with the hardware for sure. I just have a black screen with the mouse cursor, I have tried everything, all sorts of command lines in CMD, nothing gets me back to windows.I have tried to get it to boot up to CD drive so I can reinstall, but as I said, cant go to bios or  F12 or ALT+f10, and I dont have backup, just istalled windows 7 and all was well, windows update for drivers, reboot then boom, this happens and I been stuck for days now. has to be an update that made this happen. can anyone pease help me ?    acer aspire V5-531 series.   

A:Black screen with mouse cursor after boot

Hello johnquinn,
 
You should read this topic (Chigers): black screen - flash bios V5-571
You have the same setup bios utility (V5-531 or V5-571): Phoenix SecureCore Tiano BIOS
 
To summarize:
1- Download the bios file on the acer support website
2- If it's necessary (Windows version), extract the self-extratible file (*.exe) contained in the zip
    file with 7-zip
3- Format an USB flash drive to FAT or FAT32
4- Copy all files on this one (contained in the Dos or Windows(#2) folder)
5- Follow the instructions of Chigers to recorver the bios

1 more replies
Answer Match 77.28%

My problems arose yesterday morning when I went to turn on my computer and it would not boot up fully. Long story short, I found some advice online and tapped F8 while booting to get to the recovery menu. I then when to the recovery options menu where I could open Command Prompt and ran a disk check, which solved my problem for the time being. Computer started up just fine.

Last night, when I turned it off, it had to install one update(Which took about 15 minutes, which if found odd). Well what do ya know, this morning when I turned on my computer, it started, and froze at the windows logo screen for a few minutes, then restarted and gave me the startup repair option(Which I never even got the option of yesterday) which I chose to do. After a progress bar loaded, I got nothing but a black screen and moveable cursor, which was my problem yesterday.

I then proceeded to try and do the same thing I did yesterday to fix my problem, however, when I got to the F8 menu, then tried to open the recovery options menu to get into command prompt, the menu never loaded and after a progress bar I just got a black screen. I have also tried the option of booting from last working setup, to no avail. If anyone has any idea of what I could do I would be extremely grateful. Thanks.

A:Boot Issues: Black screen with cursor.

Hi and Welcome to TSF!

Do you hear any ticking from the PC itself?

Sounds like you have a failing hard drive.

16 more replies
Answer Match 77.28%

Windows 7 64-bit.

This problem is the same or similar to another I found searching here but no details on the resolution of that one are available. http://forums.techguy.org/windows-vista/609177-blank-screen-when-starting-windows.html

I have no text or mouse cursor. The computer appears to boot successfully; I just can't see anything.

The computer had been running fine and I left it on. I came back a few hours later I noticed it had powered itself off. When I powered it back on the next day, I get BIOS startup info (normal) and the animated "Starting Windows" screen (normal) then black screen (not normal).

Windows update is enabled but set not to install automatically so the shutdown was unexpected.

I am running Norton system protection.

In black screen failure more, I see occasional disk activity as I would expect when booted normally. I am able to access network shares on the machine from another computer connected to the home network.

I get the same symptom in all of the safe mode startup options including command prompt and 640x480.

The recovery console does work (no black screen there) but I've tried the testing and restore options there with no luck.

I've tried swapping out the display card. Same symptom with a similar card.

I've disconnected all devices except mouse, keyboard and display.
 

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Answer Match 77.28%

I have been trying to troubleshoot a drive for days, i am able to recognize and use all of my data when i throw it on as a slave on any other machine however there is something seriously wrong with the boot sequence or something. I havve tried repairing it with the windows disc, i have tried recovering also. I have used Norton Ghost to try to fix it etc... I think its something to do with the master boot record or something in there. When i try to boot from that drive i get a black screeen immediately after my bios finishes loading and keyboard is frozen and there is a blinking cursor in the top right. All i am really concerned with is saving all of my program data/licenses, is there anyway i can transfer at once all of my programs and stuff i need from one drive to a new 200gb drive i have with XP already on it? Ghost offers to duplicate my HDD image onto another drive but that erases all of the data on that drive!! Can i look up via the new working OS on the 200gb machine what i am missing to boot properly on the faulty machine!!! If you choose to answer this please take your time and answer fully as I won't be able to check any replies for a few hours and you may not be able to reply again when im back!!!

Thankyou so much anyone who can help!!!

A:OS won't boot!! Black screen, blinking cursor!!

First, I'd backup all the data. Since you mention GHOST, I'd make an image of the failing drive with GHOST and save that image file. That allows you to access any/all of your data at least. Also, having an image file on a different disk will allow you to make a mistake in the recovery process and just go back to where you are now.

GHOST won't transfer your data, etc. and allow you to "overlay" your other XP installation with just part of it. A clone operation erases the destination completely, which is probably not what you want.

Have you downloaded the disk manufacturer's diagnostic and done a non-destructive surface scan on the failing disk? Before we attempt any repairs, it would be nice to know that the disk is healthy.

If it passes the scan, I'd try a repair installation of XP. Install the disk as the primary, and boot from the XP CD. Don't choose the recovery console option, but rather continue as if you were installing XP. It should come up and tell you that there is an existing installation, and ask if you want to overwrite it or install in a new place. You want to overwrite the existing installation with the repair installation. This should leave all of your applications intact, though you will have to reload all service packs and security patches.

7 more replies
Answer Match 77.28%

Hi, here is my journey. All was good and well, until my Windows 7 on another drive gave me an NTOSKRNL.EXE error (fixed now). My Windows 10 booted fine at this point, but after entering my password, it was stuck on "logging in" for quite some time. I forced a reboot, and then I was stuck in the "Performing Automatic Repair" loop. I eventually got out of this, only to be greeted by a "BAD_SYSTEM_CONFIG_INFO" BSOD. After replacing files from RegBack, I managed to get it to boot, but now I just see a black screen with no cursor. I've tried logging in and I had Chrome Remote Desktop but that didn't work either.
It's really not okay for Windows to just mess up randomly. The NTOSKRNL error from the other drive COULDN'T have caused this problem.
Please help me out! I hate reinstalling so much. It's one of the biggest wastes of time.

A:Black Screen After Boot Logo No Cursor

Did you try a reset? I think that's your 2nd best option next to reinstallation. It only takes about 15mins to get out of that mess if you have an image backup.

0 more replies
Answer Match 77.28%

Trying to help a friend fix their HP laptop.

While these symptoms are similar (seen lots of "close but not quite"), I haven't been able to fix it, yet. Hoping not to have to nuke it.

System starts to boot. See the startup logo so I know there isn't a hardware problem.

After the startup logo/animation, screen goes black with just the cursor/pointer. You can see hard-drive activity so I know it is doing something. If I press the power-button, it goes to sleep. I can press keys like Windows-P and select through things like which display to choose, extend screen, etc. So again, Windows seems to be functioning. Even hooked up an external monitor and can move the cursor back and forth with W-P or the Fn key so video seems to work just fine.

Tried Safe Mode - same results. It lists all the drivers being loaded and then goes black-screen. I think the last one is usually disk.sys.

Tried a Startup Repair - it says there isn't anything to repair.

Tried Restore point - it says there aren't any restore points.

Tried Last Known Good Configuration - doesn't make any difference.

Tried VGA (640x480) more - nada.

I have booted from an install DVD and run chkdsk /f - nothing wrong.

Tried running sfc /scannow - mixed results. By itself the command says a previous restore/repair is in progress. I found a discussion where someone with a similar program used a bunch of parms and that gets around this error. However, after chugging for a while, I get the error "... Read more

A:Black Screen w/cursor after boot b4 login

Since I didn't get any replies and couldn't wait any longer and since every place I looked the answer boils down to a reinstall, I nuked it/over-installed Windows 7 and am rebuilding it.

1 more replies
Answer Match 77.28%

I have seen some similar problems like mine posted here, but I am not 100% sure how to proceed, so here it goes. This is on a Dell Latitude D620 laptop. I caught Palladium trying to install itself, so I did not want to let it finish. Taskmanager was already disabled and a shut down attempt resulted in a hang, so I held the power switch till it forced a power down. On reboot after that I attempted to boot to safe mode, but hitting F8 did not get me to the safe mode menu. All I get is the black screen with no text and the flashing cursor. Subsequent attempts to boot produce the same result. The only options I have are F2 and F12 both of which work fine. I can boot from a CD or an external floppy. I have a near identical laptop that I have been working on, but I want my programs. The hard drive from the problem computer works fine in an external housing, but not to boot. While I had it in the external housing I ran Malwarebytes to rid myself of the remnants of the Palladium. When I put it in the good computer I get the same results. When I put the good HD in the problem computer it boots fine, but with driver issues (I guess it's not 100% identical). I copied the MBR from the good HD with MBRtool, but it will not load the OS with that MBR, so I reloaded the backed-up MBR. I also tried the Windows recovery console fixMBR. It also didn't let the OS boot. I started to do a Repair Install, but I quit at the HD partition page. It seems the instructions on MS&... Read more

A:XP no boot, black screen & cursor after OEM POST

Hi,Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.Please subscribe to this topic, if you haven't already. Click the Watch This Topic button at the top on the right.

Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.

Please reply to this post so I know you are there.The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.Once I receive a reply then I will return with your first instructions.Thanks

2 more replies
Answer Match 77.28%

I cannot boot to windows 7. When I turn my computer on I get a single post beep. Then I get a black screen with a white courser on the top left screen. I have tried many things to troubleshoot this problem. I have removed all usb devices. I have removed each device inside the computer such as dvd and blu ray player. I have re seated the RAM and reset the cmos battery. I have used different sata cables to drives. I have also tried to boot to cdrom and try to recover windows using the windows 7 cd. After trying all this it still results in a black screen with a white courser.

I am running a Gigabyte 990xa-ud3 mobo
AMD FX 8150 8 core processor
4x4 16 gb corsair vengeance 1600 MHz RAM
Evga N560 GTX video card
lg blu ray player

Unfortunately I do not have many replacement parts to see if the hardware is the problem. I did try my old video card and that did nothing.
Any advice would be helpful.
Thanks
 

A:Can't boot to windows black screen with cursor

When you tried to boot to cdrom what disk was in the drive, are you sure it is bootable, and are you sure that the computer really tried to boot to it?
 

2 more replies
Answer Match 77.28%

This is a continuation to the following thread that was close (I think prematurely - not solved)
http://forums.techguy.org/windows-7/1029234-hp-laptop-black-screen-blinking.html

Has anyone had a resolution to the above thread issue, I am having same problem.
 

A:Boot up to black screen and blinking cursor

7 more replies
Answer Match 77.28%

wHEN i BOOT UP i CAN SEE ALL THE OPERATION. WHEN i SHOULD GET A DESKTOP ALL i SEE IS THE CURSOR WHICH i CAN MOVE. tHE SCREEN IS bLACK. WHAT'S UP?

A:Black Screen At Boot But Have A Mouse Cursor

I think you can bring up the task manager (ctrl+alt+del).

The problem is that your explorer.exe is corrupted or does not get loaded. If you don't see explorer.exe in task manager, run it from File->new task->then type explorer.exe
But you have to make sure that explorer.exe loads every time. To do it,
copy the I386 folder from windows setup cd to you HDD.

while windows is booting, press F8 key and ADVANCED start up option will appear.
select SAFE MODE WITH COMMAND PROMPT.

navigate to your windows directory.
then rename explorer.exe to explorer.bak or something.
Now go to the i386 directory.

use this command :

expand Explorer.ex_ x:\windows
// where 'x' is your drive letter where windows is installed.

now restart your PC and check the result.



But if you already see explorer.exe running. right click and 'end task' it. and then run the process afresh. This should be a temporary soln. After that do this,
From task manager,

click file then run and type MSCONFIG

On ther general tab

click Selecticve start up

uncheck the following: process system
process win
load startup items

then click on the services tab,

click on the HIDE all mircosoft services)located on the bottom. then uncheck all the boxes that remain.

restart your computer. everything should be ok, but 1 last step.

insert your xp disk and do a clean boot. clcik install , when it goes to install make sure it says UPDATE(recomended) or you will lose all your fil... Read more

16 more replies
Answer Match 77.28%

after I just installed windows 7 and rebooted after installed  updates  and drivers, I get a black screen with the mouse cursor working, but nothing happens.  I cant get past this, after ´starting windows´icon, the black screen comes up with the mouse and nothing is responding. I have tried everything, F10 and system restore and CMD and boot repair and removing battery, and safe mode does not work either, and I tried to connect another monitor but the screen shows the same black screen with the mouse cursor at every boot I try .I am not able to enter bios. I press F2 but no bios, and pressing F12 does not work either. And pressing alt+ F10 only gives : /NOEXECUTE=OPTION, and some texts. I cant boot from the windows disk either since I cant choose boot options.There is nothing wrong with the hardware for sure. I just have a black screen with the mouse cursor, I have tried everything, all sorts of command lines in CMD, nothing gets me back to windows.I have tried to get it to boot up to CD drive so I can reinstall, but as I said, cant go to bios or  F12 or ALT+f10, and I dont have backup, just istalled windows 7 and all was well, windows update for drivers, reboot then boom, this happens and I been stuck for days now. has to be an update that made this happen. can anyone pease help me ?    acer aspire V5-531 series.   

A:Black screen with mouse cursor after boot

Hello johnquinn,
 
You should read this topic (Chigers): black screen - flash bios V5-571
You have the same setup bios utility (V5-531 or V5-571): Phoenix SecureCore Tiano BIOS
 
To summarize:
1- Download the bios file on the acer support website
2- If it's necessary (Windows version), extract the self-extratible file (*.exe) contained in the zip
    file with 7-zip
3- Format an USB flash drive to FAT or FAT32
4- Copy all files on this one (contained in the Dos or Windows(#2) folder)
5- Follow the instructions of Chigers to recorver the bios

1 more replies
Answer Match 77.28%

I have a friend's machine that she has asked me to try and fix it is an Acer Z610 all in one touch screen.
 
 She told me that when the machine was turned on (immediately before the problem) it was scrolling a message about replacing invalid security ID with default, that may not have been the whole message, unfortunately she didn't write it down.
 
The machine now boots through the bios screen and past the windows loading screen with the pulsating logo,  the screen then goes black with a white pointer and that's all, the same thing happens in safe mode.
 I have booted to my Windows 7 Recovery disc, the memory scans OK, but the boot repair fails very quickly and system repair fails on all of the available restore points quoting a failure of some memory location.
 
Other than removing the HDD, using another machine to get her data off (she has made no backups despite my advice) and then re-installing windows, I can't think of my next step.
 
 
Can anyone offer me some help please?
 
Graham

A:Windows 7, boot to a black screen with cursor

Welcome to BleepingComputer, I have reported your topic as unbootable so a member of the team who deals with these problems can help you. Please be patient.
 
xXToffeeXx~

22 more replies
Answer Match 77.28%

Computer was running fine 2 days ago; now can't boot. Running XP Pro, but system goes right to a black screen with a flashing cursor. Can't get into bios.
Can't type anything...even tried holding down all different Function keys..I can hear the hard drive and fan...CONFUSED
 

A:Black screen, flashing cursor, won't boot

9 more replies
Answer Match 77.28%

I have an Intel DG31PR with 1 GB memory and Windows XP Home. When I turn the computer on the Intel logo and BIOS 2 settings appear then the screen goes back with a flashing cursor at the top left of the screen . I have to reboot several times before I can login. How do I stop this from happening? I am a novice, any help will be appreciated. Thanks.
 

A:Black screen with flashing cursor on boot

Hi, KayChase1.
Your problem sounds very unusual, but possibly related to your BIOS settings.
Have you tried entering the BIOS menu on boot, and checking that the first priority boot device is your main Hard-Drive, rather than a CD-ROM, etc...
It sounds to me like the computer is trying to boot from a location other than the disc where your OS is installed.
 

3 more replies
Answer Match 77.28%

Hi there, I really need help.
My laptop has been acting really weird the last couple of weeks. It would crash randomly, and sometimes when I picked it up to put it somewhere else, it crashed too.
Now, I thought this was a problem with Windows 8.1, because it didn't behave like this before with normal Windows 8. So I Refreshed my laptop, and after that it worked again, without crashing.
I left it in sleep mode while I got some sleep too, and when I booted it up this morning, it crashed again.
After that the whole laptop wouldn't boot up, and now the only thing that shows is a cursor on a black screen, and it seems to be stuck in sleep mode, because I can't even turn it off completely manually. So I can't access the BIOS or make it boot up in Safe Mode.
What the hell should I do??

Specs:
Toshiba Sattelite L50-A-15U
Windows 8 64-bit
Intel i7 4th generation processor with Intel HD4600 graphics card
nVidia GeForce GT740M graphics card
2x 4 GB DDR3L RAM

A:Windows 8 won't boot up, black screen with cursor

Remove battery and it will power off. Insert battery and power on. Acess bios now.

1 more replies
Answer Match 77.28%

OS - Windows 7 64 bit SP1
Age of PC - 18 months

For the past 2 weeks or so, I have experienced a black screen with moveable mouse cursor when I boot first thing in the day. The desktop just won't load. I only fix this by shutting down using the Task Manager, then tapping F8 when the PC reboots and doing 'Start Windows Normally'. Then it loads fine, though more slowly than normal.

The PC has been running very slowly also and in the past 2 days, something started switching off my firewalls.

So:-

CHKDSK revealed one minor error which it fixed, but did not resolve boot issue. Scannow revealed nothing. SuperAntispyware removed three Trojans in safe mode (including autorun.inf, Trogan.Agent. Gen) but same black screen and cursor at boot up next day. Windows Startup Repair and Memory Scan revealed nothing and I have done the usual disk cleanups to ensure drive is not full (I have 800GB free of a 900 GB hard drive).

Scans with Sophos, CCleaner and MalwareBytes again reveal nothing of consequence in safe mode. I have now scanned with Ad-Aware, SpyBot, SuperAntispyware in safe mode again, but they find nothing major, although today the PC runs a little faster and firewall isn't switching off (yet).

I also have problems installing Windows Updates and have numerous MS Office errors and 'not responding' issues, including Firefox hangs and crashes and issues with Flash installation.

I have spent hours going round in circles so any help is greatly appreciated! I can provide H... Read more

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Answer Match 77.28%

My laptop is stuck at the boot screen with a black screen and the mouse cursor on there. I cant get into task manager, safe mode still has the same problem and i have tried booting from the Vista CD to do a repair but it comes up 'windows is loading files' and then just goes to the black screen with the mouse cursor again!

A:Black screen with mouse cursor on boot

Hello ToonArmy,

You might be able to do a factory recovery of Vista. If your not sure of how to do a factory recovery, then post back with what brand is your laptop and I'll be happy to see if I can wrangle up some instructions from your laptop manufacturer's website for you.

Shawn

10 more replies
Answer Match 77.28%

Hi all,
This is my very first post, hope you guys can help me out.

I have a Lenovo H520S Desktop.

After updating to windows 8.1, everytime I open my PC after the initial bootup, I just get a black screen with no cursor, I can access bios setup but not onekey recovery(which I can access before).

I already removed my ram and video card and placed it back, but it's still not working.

Thanks in advance for the answers 😊

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Answer Match 77.28%

Hi

I have Windows Vista Home Basic running on a Dell Dimension PC.

I had some memory problems and kept putting off upgrading the RAM and backing up my details on the PC (its been a completely reliable performer for the last three years).

However, the other day it froze and after an hour of waiting I hit the power button and tried to boot the machine back up.

I was then prompted to run the system repair which doesn't seem to have helped. I tried to load Windows in Safemode, Safemode with Networking, Safemode with Command Prompt and Start Windows Normally. None of which seem to work. All I get is a black screen with the mouse cursor in the middle.

Like I said, some of the data is NOT backed up and I do need to keep hold of it.. What Can I do to back up my data and what can I do to get Vista back up and running? I know I could try a parallel installation, but I'm hopeless with technology.. Is it possible to remove the hard drive and place this into an enclosure with USB and plug it into a laptop to retrieve the data? How easy is this to do? If not, what are the chances of repairing Vista to run? And is there any reinstallation method that would keep hold of my data?

Thanks!

Mat

A:Black Screen & Cursor - Cannot boot in any mode

run dell diagnostics

http://support.dell.com/support/topi...2EE16785D39C5C

2 more replies
Answer Match 77.28%

I have a Dell Dimension 3000 desktop w/ Windows XP Home Edition. After I turn on the PC I see and hear it POST, then the Windows XP splash screen, then it hangs at a black screen with mouse pointer cursor. The cursor moves with the mouse movement. It will stay like this and not progress.
This is what I have tried:
1. Tried another known good video card.
2. Re-seated RAM
3. CHKDSK /R
4 Booted off XP Home CD, Repair Install (Not R to Recovery Console)
After files were removed and files copied the PC rebooted, Windows XP splash, then the black screen again.
5. FIXBOOT
6. FIXMBR


I think my next step would be to slave the disk and copy all important data off of it. Then remove the partition, create a new partition, format and install XP fresh.

Unless there is another way to fix this? What would cause this?

Andy

A:Boot to black screen w/ mouse cursor

Hi, something to try ...

Boot into System Setup (F2). Locate the Maintenance option and CMOS Defaults to restore the computer's factory-installed default settings.

1 more replies
Answer Match 77.28%

HP Pavilion 753n, Win XP migration problem.
A failing hard disc required that the old XP drive be imaged (ghosted) and migrated over to a new Maxtor. Power up the PC after this was done and am presented with a black screen with a blinking cursor in the upper left corner.
OK, probably a MBR and bootsector problem. I fire up my Win2K Upgrade CD and select Repair and Console. Instruct it to fixboot and fixmbr. Reboot and get the same black screen with blinking cursor. Interestingly this repair procedure has worked fine in the past. Knowing that the MBR points to the boot sector and starts the whole NTLoader process going, I am left scratching my head as to why it refuses to do anything. No errors, nothing.
Anyone got any ideas?
 

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Answer Match 77.28%

Running Windows 7 Ultimate
Yesterday my iolo System Mechanic software said it had quarantined a file, a I ran a scan using it's SystemShield and it found nothing. I ended up turning off my system and now no boot. I'm sure this is virus/malware related, I'm just too much of an ameture to get it fixed alone.
I have tired booting in safe mode and I get the same result, black screen, and a moblie cursor. I do have my Windows 7 disk, so I could get to a command promt I just don't know what commands are needed to be typed.
Any help is awesome. Thank you.

A:Windows 7, black screen with cursor after boot

Flashing cursor is an indication you lost your boot loader
 
.http://www.howtogeek.com/howto/32523/how-to-manually-repair-windows-7-boot-loader-problems/

15 more replies
Answer Match 77.28%

Hi

Having problems here.

First off I have a Dell Inspiron n7010 system running Windows 7 Home 64bit

OK the other night I shut down my system and all seemed fine until next day. I went to reboot and got the normal Dell splash screen with both the Set Up (F2) and Boot (F12) options. After the Dell screen finished it then went to load Windows, but instead I got a Black Screen with Flashing Cursor. Can't move cursor at all.

On the Dell screen I can access the Set Up (F2) bios pages. I can also access the Boot Options (F12) Page.

What I can not gain access to is the Restore (F8) menus.

I did not know to make any sort of boot disk or boot repair disk so I do not have either of these and I do not know of anyone who is using windos 7 that could make me one to use. Also Dell puts the rstore on the hard drive so onlyhave a MS Works CD and a Drivers & Utilities CD l ran the diagnostics utility but forgot to plug in my computer so when it was almost done the battery must have died so will redo the test later as tired tonight as been up half the night with this issue. But for memory the first 6 of the 8 memories areas it was scanning tested fine. Will post an update later today when Iget chance to run the whole thing again!!

I know others have had this screen. Is there a solution as have spent the last day or so googling it and seems very mixed results depending on the user and their own case with this black screen w/cursor.Some have said bad hard drive (I HOPE NOT THE ... Read more

A:Black Screen W/Flashing Cursor on boot up

Welcome to Windows Seven Forums.

What you are experiencing can be hard to fix, but it could well be the hard drive has gone to the big computer in the sky.

This link may offer some insight, but I have to say it doesn't look promising.

Win7 won't boot, black screen with blinking cursor - Microsoft Answers

Have you contacted Dell to see if they can help?

9 more replies
Answer Match 77.28%

Hi,

I'm hoping any knowledgeable people here might be able to help me, please.

After a failed attempt to install Comodo Firewall (followed by me uninstalling it), my computer will no longer boot. It starts to load windows, and gets to the point of a black screen with a white cursor (just before the desktop is loaded), then tells me:

* lsass.exe failed to initialize properly

* services.exe failed to initialize properly

After each of these, I click OK. Then I'm left with a black screen.

I've tried Safe Mode, but I get the same two errors. I believe that System Restore was disabled (I can't believe I left it off after the last virus cleaning episode!).

Any advice would be most appreciated. Thank you.

A:XP Doesn't Boot. Cursor on black screen.

I have asked domeone to look.

3 more replies
Answer Match 77.28%

My wife was using my Acer Aspire Laptop (B253-BZ656).  She was on facebook looking at some celebrity news when a message popped up that said something like, "harmful item detected."  She doesn't remember exactly.  She said the message came in a little window down by the date and time in the bottom right (a Windows message, I assume).  Then the computer shut itself down.  Then it tried to turn itself back on, but only came to a blank screen with a blinking cursor in the top right.
 
Every since then, when the computer is turned on, it goes to the black scree with blinking cursor.  Windows 7 will not load.
 
I looked at some forums with advice on this problem.  I tried changing the BIOS, going through some F2 option when starting the computer.  Nothing worked.
 
So...  I put in the recovery CD.  I chose to reset the computer back to factory settings, in case it was some type of virus, I wanted no trace of it.
 
Using the CD, I successfully reset the computer back to factory settings.  I got a message that it was done succesfully and the computer would now restart.
 
The computer restarted, but....  Went AGAIN to black screen, blinking cursor.  Again and again, that's all I get.
 
I even reset the computer using the recovery CD again.  Still, after completing the reset, it goes to black screen, blinking cursor.
 
PLEASE HELP!!!  Thank you.
 
Jordan

A:Black screen, blinking cursor, won't boot, tried everything

Anyone???  Please.  I have no clue what to do.

4 more replies
Answer Match 77.28%

Hi, this is my first time to post a problem. I usually figure things out but I'm stumped.

I have a Toshiba Tecra Tablet laptop w/ XP (not sure which, probably Pro because it was a corporate computer before me); it has a 200gb HD that has only about 10% space on it, though I can't figure out why it's so full as I've removed scads of programs and it doesn't seem to empty, and my entire desktop of documents, pics etc. is only about 15-20 gigs (I recently backed it up to an external USB drive - luckily). It has 1,256MB of RAM on one 256MB and one 1GB.

Here's the problem: It won't boot to anything at all. When I start it, the HD light comes on then goes to dim; I can feel the HD running, it's just not seeking. This a.m. it was running, I went to work, came home, it wouldn't boot beyond black, so for the hell of it I pulled the HD and memory and polished the contacts. (It reminded me of a problem I had with a desktop waybackwhen, when a video card wasn't seating properly and was preventing the boot sequence from progressing, and seating it fixed the problem.) Perhaps coincidentally it then started and ran. A little later it "lost" all Wi-Fi connections, saying it couldn't enable the card or a PCMCIA card I plugged in, so I restarted. Then it wouldn't reboot, and messing with HD and memory didn't help.

Twice in all my restart attempts it did write a line to the screen saying "PCI express error", with a flashing cursor below, but wouldn't respond to any i... Read more

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Answer Match 77.28%

PC info : Ms windows xp professional sp3 - Intel core2 duo cpu e7200 @ 2.53ghz, 2.0 gb ram, intel g33/g31 express chipset family (dell desktop)

nothing is working - it'll boot up at the dell screen then goes to a black screen with a blinking cursor (which I can't type anything)

I connected an usb external cd/dvd driver and ran "hiren boot cd" ran just fine - I was able to scan for viruses, check the system - everything is okay. when i disconnect the external drive - back to the problem. can anyone help me??? thank you.

A:PC boot up to black screen with blinking cursor

hi, was one of the tests a hard drive test? I'm not sure which one would be on the hiren disk, could you go to the web site of the manufacturer of the hard drive and download their diagnostic program, burn to disk as a .iso and let us know the result. Had anything occurred before this happened? Any error messages etc.

5 more replies
Answer Match 77.28%

I was having problems with my charger for a couple of weeks. I bought some cheap online charger that provided my computer with the wrong wattage. Eventually my battery became ruined due to this, but I bought a new one. However, my computer kept shutting off due to the lack of power. So it would completely shut off. This may have done some hard drive damage I suspect, since I cannot boot into OS anymore. I have tried another HDD and it seemed to work.

I'm trying to resolve the problem with my hard drive though. I plugged it into my other computer via usb and it seems fine. I am able to grab any files I need from it. NOW as for my laptop, the PC turns on like normal. I get the bios screen. I get the Windows logo screen. Then I get a black screen with a mouse cursor in the middle.
I can move the mouse, but the buttons don't do anything--left or right click. No keys on the keyboard change the screen. Ctrl+Alt+Del does nothing. Windows key does nothing. Esc does nothing, etc. At this point the only option is to hold down the power button and turn it off.
What I've tried:
I tried to start it in safe mode, but the same thing happens. It shows the system files that are loading. The last file it shows loading is Windows/system32/DRIVERS/amdkmpfd.sys then it goes to a black screen with a mouse cursor again; only this time it is in safe mode resolution so the mouse cursor is larger and not as sharp. Also, no keyboard strokes have any affect just as with normal mode.
It is a De... Read more

A:OS Will not Boot -- Black Screen with Cursor Windows 7

  
Quote: Originally Posted by DomMartinelli


I was having problems with my charger for a couple of weeks. I bought some cheap online charger that provided my computer with the wrong wattage. Eventually my battery became ruined due to this, but I bought a new one. However, my computer kept shutting off due to the lack of power. So it would completely shut off. This may have done some hard drive damage I suspect, since I cannot boot into OS anymore. I have tried another HDD and it seemed to work.

I'm trying to resolve the problem with my hard drive though. I plugged it into my other computer via usb and it seems fine. I am able to grab any files I need from it. NOW as for my laptop, the PC turns on like normal. I get the bios screen. I get the Windows logo screen. Then I get a black screen with a mouse cursor in the middle.
I can move the mouse, but the buttons don't do anything--left or right click. No keys on the keyboard change the screen. Ctrl+Alt+Del does nothing. Windows key does nothing. Esc does nothing, etc. At this point the only option is to hold down the power button and turn it off.
What I've tried:
I tried to start it in safe mode, but the same thing happens. It shows the system files that are loading. The last file it shows loading is Windows/system32/DRIVERS/amdkmpfd.sys then it goes to a black screen with a mouse cursor again; only this time it is in safe mode resolution so the mouse cursor is larger and not as sharp. ... Read more

3 more replies
Answer Match 77.28%

So here's my story. I have a Toshiba Satellite L505-ES5018 laptop running a 64 bit Windows 7. My laptop restarted with the usual Windows updates as it went through the 4 steps and percentages to update and I logged back in. Also as it seems to happen often, the flag at the bottom right of my desktop alerted me that I still had some updates that I needed to install after installing the previous ones. I went through the control panel, System and Security, and started to download the extra updates through Windows Update. The updates installed, the laptop restarted, and my log in screen came up and everything seemed normal. I wanted to take a nap so I put my laptop on hibernate from the log in screen. When I woke up however and pressed the power button to wake it back up, the Toshiba boot up screen showed up but after that there was only a black screen with the blinking cursor in the top left corner which has prevented me from getting to the log in screen and completely boot up my computer.

I have put my hard drive in another Toshiba laptop of my family's and it does the same thing so I know this is an issue with my hard drive. I'm not sure what the updates did, but it seems to have done something to the files that prevent me from booting up. I do not have my Windows CDs that came with the computer since my mother moved and I don't know what she did with my things since I am currently in college. I have tried Ctrl + Alt + Delete but all that does is restart the boot up screen ... Read more

A:Windows 7 black screen with cursor on boot up

When this happens, it could mean that one of your updates was installing and became corrupted, our was incompatible to begin with. When your computer its booting up, you should try to access the boot menu to see if the option to boot from last successful configuration is available. If not, can you enter the system recovery menu (F9), and try to recover the computer by resetting it to an earlier configuration? Do you have the install cd for windows?

2 more replies
Answer Match 77.28%

I need help getting this Vista laptop to boot back into windows. It had a virus once removed it would no longer boot. I'm thinking the boot process is messed up because when it starts up it shows in the boot selection WINPE RAMDISK and Vista Home Premium. Well when I goto WINPE it takes me to the recovery manager so I ran sfc /scannow, chkdsk and claims to have fixed some errors. Well try to boot into the main OS and still just sits at a black screen after the loading screen and before the login screen and can move the cursor in normal boot and safe mode. I've found some possible solutions of pressing ctrl+alt+dlt and nothing happens, tried pressing shift 5 times get the sound but still shows nothing. I cant reformat it yet until I get the files backed up. I tried using the file backup system in the recovery manager but onces its done gathering the files it says to insert USB and I do but won't ever recognize it. I've tried inserting it before the file scan and same ending result. I've checked the BIOS to make sure USB was enabled but I believe the virus is preventing me from fully accessing the BIOS can't get off the main to view anything else. Its weird though because it just let me view everything a few minutes prior now it won't let me. I've tried boot fix and all that stuff and no go still stuck. Needing help!

A:Vista will only boot to black screen with cursor

You can try this Back Up Data without Booting to Vista[11]=Backup%20Restore

There is another way using the vista disc. But I can not find it.

Hope I was some help.

Jimmy

3 more replies
Answer Match 77.28%

Hi I desperately need help! :/
The last time I used my pc I installed a couple of games, uninstalled pokki cos it seemed too resource hungry, used jet drive to defrag the whole hd in deepest mode. I tried to install Asia thermal reader manually cos it wasn't installing from the disc that came with my saber tooth 990fx mobo after installing the win 8 updated version. Think it said cant install on this version of windows although it did install when I'd just upgraded to win 8(? Weird!). I think windows had installed a few updates when it shut down or maybe the restart before. All I know is I'd left jet drive doing its thing (which claims to be win 8 compatible) and I'd told it to shut down when finished. I came back to my pc later and the screen was on the start screen waiting for me to click a button so it wud open the login section. This suggests it restarted instead of shutting down or restarted cos it crashed during defragging?
I clicked so I cud log in and it was unresponsive. Cudnt press Ctrl-alt-del or anything so had to reset. It rebooted and went to windows icon and spinny balls started coming up but then paused and pc wud boot no further.

I put win disc in n chose to repair hd but it said it cudnt repair(!). I opened up command prompt n I'd disk check which found nothing, I did a full disk check (rechecking for bad sectors, etc and repairing offline) n it found nothing still. I did sfc /scannow n it said some files were corrupted n it had repaired them. I reboote... Read more

A:Win 8 pro won't boot! Stalls at black screen with cursor

Sounds like your hard drive partition might be corrupt, or deleted. You did a upgrade to keep all your files. But if your disk failed, your those files are lost. I would try a fresh install onto the Drive after a format. Next time if anything back up your files onto a removable hdd.

8 more replies
Answer Match 76.44%

So, the back story.  I went on a trip overseas and everything was fine.  Win 7 did an update and this is what occurred while I was asleep.  It now will not get through any sort of boot.  Just the hanging black screen.  Pretty sure it's a virus or malware causing the problem as all my other restore points are corrupt.
 
Here is what the logfile that was created with the FRST64.exe tool.
 
Thanks in advance for response.  Please Help me!  
 

Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 01-01-2014 01
Ran by SYSTEM on MININT-LF8MOJ6 on 02-01-2014 13:59:30
Running from H:\
Windows 7 Home Premium (X64) OS Language: English(US)
Internet Explorer Version 11
Boot Mode: Recovery
 
The current controlset is ControlSet001
ATTENTION!:=====> If the system is bootable FRST could be run from normal or Safe mode to create a complete log.
 
==================== Registry (Whitelisted) ==================
 
HKLM\...\Run: [SynTPEnh] - C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [2799912 2011-06-09] (Synaptics Incorporated)
HKLM\...\Run: [SysTrayApp] - C:\Program Files\IDT\WDM\sttray64.exe [1128448 2011-05-27] (IDT, Inc.)
HKLM\...\Run: [Logitech Download Assistant] - C:\Windows\system32\rundll32.exe C:\Windows\System32\LogiLDA.dll,LogiFetch
HKLM-x32\...\Run: [] - [x]
HKLM-x32\...\Run: [StartCCC] - C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe [642808 2012-12-19] (Advanced Micro De... Read more

A:Win 7 boot hanging black screen/mouse cursor

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2 more replies
Answer Match 76.44%

Just awhile ago my PC was running a bit slow, so I decided to reboot it since it's been probably several weeks since it was last rebooted. After the power cycle, the screen just sat there on a black screen with a non-flashing cursor in the upper left corner of the screen. I did several hard resets and power cycles, and even tried to boot from the Win7 DVD to try to reinstall Win7. Nothing.

Then after the last time I power cycled the machine, I started doing something else, and suddenly after 10 minutes or more, the Intel splash screen appeared (Intel motherboard) as normal, and finally the Windows 7 Welcome screen.

What would cause it to sit there for so long on the black screen before doing anything? I thought the BIOS was completely toast or something since it wasn't able to boot to anything. No F2, no F8, no F12, nothing. Thoughts?

A:Black screen with non-flashing cursor for at least 10 minutes on boot

Very odd! Does it reboot normally now?

3 more replies
Answer Match 76.44%

Have a Dell laptop with several viruses on it. Cleaned them with Malwarebytes and MS Security Essentials.

After MS SE asked me to reboot the machine got a "hard stop" BSOD while trying to shutdown.

Now when booting the system I just get a black screen and a flashing cursor. Drive passes chkdsk and drive diagnostics just fine and I can access all the files from Linux or a Ghost boot CD but I can't get the system to boot anymore.

I was considering fixmbr but it says there's a non-standard partition which may be due to Dell's recovery partition.

Any ideas?
 

A:XP won't boot, black screen with cursor after removing malware

Can you get in to safe mode?
I usually try a safe boot with networking, let malware bytes run a full scan and remove anything, then shut down. Basically run any malware scan that will allow it in safe mode and let it do its work. This worked for me on a Dell laptop, but that was running vista.
If nothing else works I would suggest reinstalling windows. I would also suggest putting a fresh copy on after formatting with dban.
 

1 more replies
Answer Match 76.44%

Hello, hoping for some expert advice please...

My Windows 7 64 bit Mesh desktop won't fully boot, it goes to a black screen with the arrow cursor visible + moveable with mouse, but totally unresponsive.
Same if I try safe mode, same if I try Last Known Good configuration

No new software or devices recently added.

Have tried with all peripherals (except monitor) disconnected.
Have gone thru forums following suggested steps but still nothing.

Startup Repair - "could not detect a problem" and " cannot repair this computer automatically"
System Restore - "No restore points have been created on your computer's system disk"
Windows Memory Diagnostics - displays " No problems detected yet" then starts to boot Windows + gets stuck exact same as normal

From the bootlog ntbtlog.txt there's loads of Did Not Loads but what stood out to me was:
Did Not Load \System Root\System32\drivers\vga.sys
Did Not Load \System Root\System32\drivers\NDproxy.sys - this one is listed several times.

SO:
I'm thinking it's the HDD (500GB SATA, nearly 5 yrs old) going + prob time for a new one. But haven't recently backed things up so really don't want to lose everything - especially photos of my baby that are nowhere else :-(

-Is there anything else I can try to get it working?
- Is there a way I can recover some/all/any of my files if I have to get rid or do a complete restore?

Thanks for any tips!!

Amy

A:Win 7 will not boot - black screen with cursor - can I recover files?

For recovering files, here's some options:

http://www.sevenforums.com/tutorials...cy-backup.html

Copy & Paste - in Windows Recovery Console *Requires Windows Installation media or a System Repair Disc*
File copy is done with right-click copy/paste menu. For USB devices, connect to a USB 2 port, not 3 (or drivers will be missing)

Paragon Rescue Kit Free Edition Free Download - Softpedia

6 more replies
Answer Match 76.44%

Just today, I came back to my computer to find that my HDMI input went blue for no reason! After troubleshooting to no avail, I switched to VGA and was able to get it to work.

Now, after Win7 loads and brings me to the main accounts screen, all I can see is my mouse cursor and nothing else.

I am currently in safe mode and I have rolled back my video drivers, but still am unable to get it to boot regularly.

Did a spybot and ad-aware scan and I don't think it is a virus.

I would hate to think it is my video card, but I recently (about 3 weeks ago) installed one and was not sure if my 850 watt power supply was enough to support 2 ATI 5850s. I don't think that is the issue either, but perhaps my PSU finally had enough...

Anyways, I am just sitting here trying to figure out what to do... Thankfully I can move my entire computer to a backup drive if need be, but I would like to avoid that.

Also, there are no backups or restore points... apparently that is not an automatically enabled feature on Win7.

Any help is appreciated.
 

A:Black Screen and Cursor after Win7 64bit Boot.

I'm a little surprised that it's in safe mode and still not responding. This may be a bit extreme, but have you tried to do a clean install? Granted, you'll lose whatever you're not able to backup, but it might help you rule out that it's not your video card...or support your theory.

Microsoft also has other suggestions on this page that you may find helpful: http://windows.microsoft.com/en-us/windows7/Resolving-stop-blue-screen-errors-in-Windows-7

-- Ryan
Windows Outreach Team
 

2 more replies
Answer Match 76.44%

My computer didn't seem to have shut down completely. Although my memory is fuzzy about exactly what happened, I seem to recall that I came back to it, noted that it hadn't shut down completely as exptected (I had intended on shutting it down using windows|shut down in Windows 7), and (this is where I don't remember) either directed it to shut down, or to start.
 
I've seen some similar forums elsewhere. Some suggest a virus, and others a corrupted file. Also I ran a test many months ago that reported a graphics bios error, so I upgraded the NVDIA bios at that time.
 
Here is what is going on:
 
While the computer hangs, I see a black screen with a blinking white cursor in the upper left.
 
Typing anything doesn't seem to have any effect (including ctl-alt-del, alt-tab, the windows key, and all function keys).
The one thing that does have an effect is tapping the computer's power button once. After about 20 seconds, it shuts down with nothing more appearing on the screen as it shuts down.
 
When I hit the power button again, I see the f2 setup / f12 boot menu options, then "resuming windows", then the black screen with the blinking cursor.
 
Hitting F2 on "booting"/"resuming" takes me to the CMOS Setup Utility screen. I tried changing the boot configuration to prioritize the DVD, where I put a Windows recovery CD, but the CD is never spun up before or after this step. Exiting this screen takes me back to "resuming windows" and then the blinking w... Read more

A:Can't boot: Goes to Blinking white cursor on black screen

Hi there,my name is Marius and I will assist you with your malware related problems.Before we move on, please read the following points carefully.First, read my instructions completely. If there is anything that you do not understand kindly ask before proceeding.Perform everything in the correct order. Sometimes one step requires the previous one.If you have any problems while following my instructions, Stop there and tell me the exact nature of your problem.Do not run any other scans without instruction or add/remove software unless I tell you to do so. This would change the output of our tools and could be confusing for me.Post all logfiles as a reply rather than as an attachment unless I specifically ask you. If you can not post all logfiles in one reply, feel free to use more posts.If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed.Stay with me. I will give you some advice about prevention after the cleanup process. Absence of symptoms does not always mean the computer is clean.My first language is not english. So please do not use slang or idioms. It could be hard for me to read. Thanks for your understanding. That sounds really awful - hopefully we are able to get a foot in the door here.  Scan with FRST (Recovery Environment)To run FRST on Vista and Windows7:For x32 (x86) bit systems download Farbar Recovery Scan Tool and save it to a flash drive.For x64 bit systems download Farbar Recovery Sc... Read more

21 more replies
Answer Match 76.44%

Hi, My niece dropped off her Dell Latitude D810 yesterday. Of course she can think of nothing that happened - it just doesn't work....

But now it won't boot past the Dell splash. After the splash it goes right into a blank screen with a blinking cursor. No response either. You can type and nothing happens. After a handful of keys it will start to beep with additional keystrokes. I does not seem to spin up to the point where i can go into the windows safe mode.

Okay - so I have done some searching and tried a bunch of things. Using an XP Home Edition install disk I have got to the repair console. But this repair console is strictly a C:/ prompt. So I did a chkdsk/ r. That completed - but no luck. Then gleaning from the MS page here: http://support.microsoft.com/?kbid=314503 I tried deleting my boot.ini file (backed it up first though..) and then did a BOOTCFG /Rebuild Following the directions from here: http://tech.icrontic.com/articles/repair_windows_xp I got no errors or anything - but still no go.

Then I deleted her HIBERFIL.SYS file thinking that maybe it was trying to restore a corrupted image? Still nothing. Just boots to a blinking cursor.

I pulled the HD and plugged in a USB bridge and plugged it into my rig and ran a virus scan. It found a handful of junk. I had AVAST delete all it found.

Also - I booted a linux live boot cd and got the pc on the internet etc. to rule out flaky motherboard, video card or faulty memory...

Last other note I can thi... Read more

A:XP fails to boot - black screen with blinking cursor

http://support.dell.com/support/DPP/Index.aspx?c=us&l=en&s=gen&SystemID=Latitude D810

may find info here
reseat memory chips
 

3 more replies
Answer Match 76.44%

I'll try to make this post clear as I desperately need help. Sorry if I appear terse.

BACKGROUND: System is a desktop with Win 7 Ultimate x64 RTM on SBS 2008 Domain Network. It has worked almost flawlessly since Aug 2009. Dual boots w/ Hyper-V Server R2 (installed prior to Win 7). In boot manager, Hyper-V is E:\ while Win 7 is F:\.

SYMPTOM: I'm getting the oft-described "Black Screen of Death" that started after I did a BIOS update. The update changed my HDD controller from RAID to IDE and I let the computer boot w/o changing it back (I changed it back to RAID when Windows didn't boot). This obviously caused corruption in the MBR. After running repairs (see below), I can now boot into Hyper-V Server R2 with no problems, but Windows 7 makes it to where I should see the log in screen, but only the black screen w/ cursor appears. Here are the particulars:
Ctl-Alt-Del causes the busy pointer to momentarily appear, then nothing on further attemps.
Ctl-Shift-Esc does nothing
Win-P causes the Projector screen to appear. Choosing any option changes nothing.
All Safe Modes and Last Known Good boot to same black screen.
No previous system images available (probably due to Dual Boot configuration)
No other F8 options do anything.
ATTEMPTED REPAIRS: I booted numerous times from the Install disk and ran the tools on it. The System Repair fixed several things including MBR corruption and Registry repair. The last several times it comes up w/ no repairs and tells me the O/S boot... Read more

A:Black Screen w/ Cursor - Dual Boot Hyper-V R2

Hi!

I too also have this problem. I upgraded awhile back from vista 64bit to seven 64bit. Recently in an attempt to fix my 30 second welcome screen hang. I went into msconfig and checked use original boot config. Big mistake... Now whenever I boot I get a black screen with my mouse cursor. I can't alt crt delete. I've tried all the options in the F8 menu and I even burned a windows 7 recovery disc. When i boot from the disc I get an error saying its not compatible! even though im running windows 7 64bit I'm guessing its reading my os as vista 64bit? What should I do! I'm really out of options here If I reformat I lose all my data that I've achieved over the past year. I'm a musician and without my desktop I can't mix my music Please share any knowledge you have on ways I can fix this.

Thnx!

www.youtube.com/zeblazed

5 more replies
Answer Match 76.44%

I have seen this topic posted many times in several forums, but in reviewing the messages and responses, none seem to apply or resolve my situation. I am posting this in hopes of some fresh help.

I have a Dell Latitude D800 laptop (2003 era) with 250GB (IDE) drive (replaced about 6 months ago) running Win XP-Pro, SP-3. One day I shut it down, then the next day it wouldn’t boot up. No new hardware or software installed for ages (perhaps other than Win & McAfee updates). The POST screen displays momentarily, but then it goes black with an unmovable blinking cursor in the upper left hand corner. I’ve disconnected and unplugged all cables and peripherals to no avail. Attempts to boot into safe mode with F8 key are fruitless, as is Cntrl-Alt-Del key. I can boot from CD via F12, enter BIOS set-up via F2, or run Dell diagnostics. I’ve booted from into Windows Recovery mode via the OP Disk CD and done repair, and also invoked “bootcfg/rebuild” command, all to no avail – black screen/cursor still returns. I can see no obvious command in the BIOS that if changed might solve the problem. One odd thing however, is that the hard disk capacity in the BIOS reads 137GB, yet the capacity is 250GB. If I had to guess, it would almost seem like this is closer to what might’ve been available free space on the disk, as though the BIOS can’t see a large portion of the disk (yet when booting into recovery mode the operating system appears to be recognized on the C drive !?). I cannot fi... Read more

A:Windows XP will not Boot - Black Screen, Flashing Cursor

7 more replies
Answer Match 76.44%

I have a Toshiba Laptop that will not boot. When it boots up in ANY way will take me a black screen with a cursor. I have run all of the options from repair, all safe modes, and every other option in the f8 menu. It will not even boot up with the Windows 7 install format disk it takes me to the same black screen with cursor. The only time i can get it to boot off of the disk is to remove the Hard Drive and then it boots off of the disk properly. I also would like to mention in the black screen I have also tried to CTRL+ALT+Delete as well as sticky keys but nothing pops up for me to edit anything in any way. I am a computer savvy guy but this one has got me stumped. It just randomly did this last night. (one more random piece i would like to add in is that it started running insanely slow and then installed windows update shut down to install and it then started doing this.) I am all fine and dandy with a reformat and would love to do it if I could only actually start the reformat. Thank you for reading this and hopefully someone can help me.

A:Toshiba Laptop Will not boot Black screen with Cursor

Hi does the hard drive show in the bios? have run ran diagnostics on the hard drive to make sure the drive is good?

5 more replies
Answer Match 76.44%

I'm using Vista Home Premium. Last night I just got rid of a virus (Antivirus 2009) and installed a new antivirus program (avast). I restarted a couple times, then went into safe mode, then shut off the computer. This morning I couldn't get it to boot, not even in safe mode. Everytime, it would make it past the loading bars, and then the screen would turn black, and there would just be the cursor there, with the little loading circle flashing.

Can someone tell me what is wrong? Or at least, can someone tell me how to get around this and boot up my computer at least once so that I can try system restore?

A:Vista won't boot; black screen with cursor appears before log-in

At this point the only thing I would suggest is resetting your BIOS by clearing your CMOS jumper on the motherboard.

3 more replies
Answer Match 76.44%

I have a Windows 10 desktop PC I built a few years ago which will no longer boot.
 
The BIOS splash screen displays (and I can access the BIOS by pressing Del at this point), but after that there is no Windows loading screen as usual, just a black screen with an underscore/cursor character in the top left corner which flashes indefinitely. I have left the machine in this state for over an hour and seen no progress.
 
While this black screen is shown, I can press CTRL + ALT + DEL and the machine will reboot. I can also press the physical power button on the machine's case and it will turn off immediately.
 
I have read around a bit online (I've always worked in IT, so can usually solve my own problems!) and tried each of the following (rebooting several times after trying each thing):
Mashing F8 and SHIFT + F8 during boot to try and enter Advanced Startup
Checking boot sequence in BIOS has the HDD as first boot device
Manually forcing boot from the HDD through BIOS
Removing all other boot devices from the boot sequence in BIOS
Removing all connected peripherals (USB dongles for Bluetooth keyboard and mouse, even network cable)
Physically disconnecting other listed bootable devices internally where possible (i.e. disconnecting power and data between motherboard and optical drive)
Resetting BIOS to default settings
Nothing so far has made any difference and I cannot get the machine to boot.
 
I do not have another machine available which can take th... Read more

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Answer Match 76.44%

Hello. This is my first post on this forum. My wife's laptop got a virus...I can't remember the one, but it was a fake virus protection type. I did a hard reset since it has totally taken over the cpu (couldn't do anything but watch it run).

Now when I try to boot up, it will show the Compaq logo, and will offer the "esc for boot menu" but after that will only go to the black screen with the cursor.

If I press F8 nothing happens.

If I use a recovery disk, startup repair cannot fix the problem automatically. After a lot of trial and error I was able to do a system restore, but it didn't make a difference. Now I can't restore any more.

One of the threads I read here had a link that suggested such a problem could be a corrupt files(s) and that the only solution is a new install of Windows. Before I go that route, does anybody have any other suggestions?

Thank you,
Angelo
 

A:Cannot Boot In Any Shape or Form, only black screen w/cursor

Hi again. I just went ahead and am re-installing windows, so if a moderator would like to close this thread, it's fine.
 

1 more replies
Answer Match 76.44%

Recently we had a problem with our monitor not getting a signal from the computer and it turned out not to be the monitors fault because we tried several different monitors and they all had the same problem with this computer. Once we determined that it was not the monitor causing the problem, my friend foolishly began to turn the computer on and off repeatedly because according to him the monitor would work sometimes when you first turned on the computer. When I say that he was turning it on and off repeatedly, I don't mean that he was properly shutting it down and rebooting it, I mean that he was forcing it to shut down over and over by holding the power button down while the computer was still booting up and then turning it back on to see if the monitor would come on. Now that he has done this, the computer simply boots to a blank black screen with a blinking cursor in the top left and the monitor still rarely works, so I just have no idea how to go about fixing this when the monitor displays absolutely nothing. Would a possible solution be to go ahead and reformat the hard drive? (we have been wanting to do this recently anyhow, I am just wondering if this is possible since we cannot tell the computer to boot from the CD and since we basically have no monitor or display of what the computer is doing). Or do you think that turning the computer on and off repeatedly like this could have possibly damaged the hard drive or another part of the computer? The computer has l... Read more

A:Black screen with blinking cursor at boot time

14 more replies
Answer Match 76.44%

I have a Dell Latitude D810 that has worked great for me.

But last week I started having problems when Friday night it would not boot except to a Black Screen with a White Cursor - right out of POST.
It appeared the HD was dead, because it has been a little flakey anyway - so I bought a new one.

When I had the newone installed and re-imaged it seemed ok until the next morning. Overnight I had left it in standby mode - nothing new here.

When I got up in the morning and turned it on the Video was not re-sizing to match the laptop screen like it normally does.
So I tried to manually adjust it - then it froze and the screen went White -

I couldn't get out of that and the HD was running.
Finally I was able to put it back into a Standby mode - it seemed fine still.

Then I re-booted. The OS didn't come back and system failed to book comming out of the POST.

I then pulled out my UBCD to find that both drives were working.

I did the following:
1) Chkdsk / r
2) fixmbr
3) fixboot
4) boot/config
5) spybot
6) still working on it.

Any clues would be great! I need to get this thing back on line so I can get back to work.

A:XP Boot Failure Black Screen w/White Cursor

Hi,
I'm SteinPooch.
Okay, so you said you replaced the HDD, and then took the OS Image and put it on the new HDD? As you said, you had no problems there. It sounds like you may have a virus, or you MIGHT need to re-install your OS. I would suggest putting this in the Am I Infected? Forum, as you MIGHT have a virus. And if you find that you don't, please don't hesitate to PM me. I will respond as soon as possible.

Have a nice day.
SteinPooch

4 more replies
Answer Match 76.44%

Hi,

I have a toshiba L300D-202 laptop with windows vista home premium SP1. Everything was fine, except I was having trouble backing up some data and was advised to run CHKDSK to fix any possible hard disc problems.

I ran CHKDSK but it tooks about 5-6 hours. Then after it had finished, it just stalled, so I left it for a while. I gave up in the end and cut the power. Now whenever I switch the laptop on I get the initial toshiba screen, but then Vista won't boot and just get a non responsive black screen with a blinking cursor in the top left corner.

I tried using the recovery disc. That shows a white bar loading windows files (from the cd), then the short green bar loading windows, but then goes to a totally black screen that doesn't respond at all.

I'm totally stuck! Any help or ideas for this one?

Thanks.

A:Vista Won't Boot At All (black screen blinking cursor) Any Help?

I wonder about your hard drive.
Try these free, bootable diagnostics:

Quote:




H/W Diagnostics:
Please start by running these bootable hardware diagnostics:
http://www.carrona.org/memdiag.html (read the details at the link)
http://www.carrona.org/hddiag.html (read the details at the link)

9 more replies
Answer Match 76.44%

Hello.

Yesterday, when i booted into my windows 7 64bit installation it took me to a black screen with a cursor and nothing else.
What happened was i was trying to tweak the 'authui.dll' (i wanted to remove the logon picture...never do that again) and i changed a height and a width value. At reboot it took me to the black screen.
I booted into another windows install and changed back the files and restored every permission and ownership manually.
Then my original windows install (instead of booting normally this time) didn't manage to start. I have 'no gui boot' enabled. Instead of giving me 8 or so little blue lines on the top, it gives me the lines and a Bunch of other colorful dots horizontally. The colored dots change slowly and nothing happens.
In safe mode i see the same dots but Over the DLL loading screen.

I created a bootable usb drive that has the official windows installer on it and it is the same version as i use.
The installer console detects my original istallation, but i can't run sfc /scannow at all. (gives me the same error every time, screenshot below)

I also tried 'Upgrade'-ing but i could only do that if i were running the original installation.

Any help would be greatly appreciated. If i can't fix this installation in like 2 days i'm screwed

A:Boot to black screen with cursor/Repair Windows

Bad news, Speedgamer pal !

You try SFC /SCANNOW : Run in Command Prompt at Boot to bring authui.dll in its place .

Later, if needed, you mar run Startup Repair .

9 more replies
Answer Match 76.44%

Hello
 
I upgraded to windows 10 from 7 last week and used it for the next couple of days.  Since the last few days whenever I start my laptop I see the Dell Inspiron logo with F2 & F12 in the bottom right corner and then it is black screen with blinking cursor.
 
I've tried pressing every avaialble F buttons during start up but to no avail.  I am not able to start or view anything even safe mode or nothing.  It is just showing me black screen with blinking cursor right after boot up.
 
As always, your help, time and effort is greatly appreciated folks!
 
Thanks much in advance
PP

A:windows 10 black screen with blinking cursor after boot up

Folks!
 
I am not trying to rush...but any help!!

7 more replies
Answer Match 76.44%

My Computer Specs:

Dell Inspiron 6000
Windows XP, service pack 3
160GB HD


Hello!

This morning I tried to boot up my laptop: it showed the initial BIOS screen, the progress bar filled, then it went to a black screen with a white blinking cursor in the upper left corner.

I waited several hours to see if anything would happen, nothing.

The green lights above the keyboar (such as Numlock, capslock) are lit up. I checked the battery pack and it is full. Last night the laptop was working just fine.

Any help would be appreciated, thanks!

A:windows won't boot - black screen w/ blinking cursor

Try pressing F8 during bootup to get to the boot menu and try booting into Safe Mode.

8 more replies
Answer Match 76.44%

Hi there, Windows 7 system recently froze on me when I attempted to move a large folder to a USB harddrive. I was not able to close the file window so I decided to shut down my PC with the regular Start -> Shut Down.

Now when I try to turn on my computer, after the "Starting Windows" and the Microsoft flag it goes to a pure black screen with just a mouse cursor (movable), no keyboard commands or right clicks work (eg. ctrl+alt+del does nothing).

I tried booting into safe mode, safe mode with network, they all do the same thing after the "Starting Windows" screen. Tried booting with my Windows 7 Pro 64 bit installation disc as well and went into start up repair - no problem detected. Tried system restore and it went successfully, however after clicking restart the same thing happened again!

This is really driving me crazy, could some one please help me out? I really don't want to reinstall Windows and lose my files (since I can't even get into any form of Windows interface I am not able to do a repair install).

Thanks in advance for any suggestions!

[Update]: something strange just happened now - after quite a long time of wait the Picture with a user name underneath it does show up! However when I clicked on the picture to try and log in, the computer automatically shut down and restarted...does that help? Lastly I am really lost now as I just tried booting with my Windows 7 installation disc and NO restore points show up anymore as opposed to ... Read more

A:Windows 7 Pro 64 bit black screen with mouse cursor only on boot up an

Use System Restore and restore to a previous point.
Update all of your Drivers and get all Windows Updates.
If this doesn't fix things, then you're going to have to backup your stuff, wipe the hard drive, and reinstall Windows.

2 more replies
Answer Match 76.44%

I have an Acer E1-571, my specs: 2.4 GHz Intel i3, recently upgraded to 8 GB RAM from 4, Intel HD 4000, 500 GB hard drive, Windows 8.1,
So about an hour or two ago I tried to start up Doom 3 and got a CTD followed by an error log, I looked it up and one of the solutions was to update my graphics drivers. I downloaded the latest .exe for my graphics card and tried to install it when it said that the drivers couldn't be verified for my computer then closed, even though I made sure to get the correct files. I downloaded the .zip from the Intel site and got the same error, so I went into device manager, right clicked my display adapter and from the properties menu clicked update, then search for driver, it loaded for about half a minute when I went back to my browser and just let it run, a short time later my computer froze, which doesn't happen often, but I usually just wait it out, this went on for a few minutes when I hard shut it down by holding the power button, now the actual problem, when I booted it up it took much longer than usual on the Acer logo, then it went to a black screen with nothing but a blinking cursor whenever I move it around, sometimes I can see the network status in the bottom left, so I'm guessing my computer actually booted up normally, just no video except the cursor, I searched around and it looks like I need to revert my graphics card drivers, which I can't do with a black screen. I've actually tried logging in with the black screen but I'm not getti... Read more

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Answer Match 76.44%

About an hour ago, I was on my system running Windows XP Home, just browsing the web when all of the sudden I got a blue screen of death for "sfsync02.sys." I have never seen this BSOD before, this is the first time it happened, and upon my attempt to reboot, I cannot get in to Windows. It just hangs on the black screen with the blinking cursor, which would only prior momentarily display right before the Windows loading screen would appear. Multiple reboot attempts have given me the same result, just the black screen with blinking cursor. I cannot get in to safe mode or anything as I cannot even get that Window to display.

I have two 300 gb Seagate SATA harddrives, and both are displaying properly in the bios. In terms of hardware, nothing has changed in this system in years. About 2 to 3 weeks ago I had the case opened up to clean it out and remove the dust that had accumulated inside and on the fans, that is it in terms of me opening up the case.

It has 1.5 gb of RAM, 2 300 gb Seagate SATA drives as mentioned, an ASUS K8VSE Deluxe motherboard, Creative Audigy 2 ZS 7.1 sound card, ATI Sapphire X800 Pro 256 mb video card, and an AMD 3400+ processor. Also has a DVDRW, CDRW, and DVD-ROM disc drives, floppy drive, and media drive, there is nothing in any of the drives nor is there a USB stick in any of the USB ports.

Any advice on how to get back in to Windows? I currently have the system OFF and have switched off the power switch on the back of the power su... Read more

A:XP home will not boot, black screen w/ blinking cursor

Can you boot up in safe mode, by hitting F8 just after the post screen?

57 more replies
Answer Match 76.44%

Hi,

I'm having an issue (have been having for the past 7+ months - no apparent cause) where following the W8 logo on boot, it goes to an all black screen with a cursor that only appears when I move the mouse, giving it the appearance of "blinking". It stays like this for upwards of 10-20 minutes, before prompting me with a normal login screen.

Safe mode does the same, except all the corner text that says "safe mode" and the cursor flash, and you can't do anything whatsoever no matter how long you wait.

I have no idea what is causing this but I would really like to get it resolved, so that when I have to restart for updates or if my computer crashes (bsod been happening as of recent) I don't have to wait almost half an hour to resume use of the computer. I used to turn the computer off every day, but I've taken to just locking it and turning off the monitors because of this issue.

I've been debating the merits of just reinstalling windows entirely, updating it entirely along with all drivers, and then reinstalling my programs, just because of how much of a problem this has become.

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Answer Match 76.44%

Hi
I have a Toshiba satellite laptop with winxp / vista dual boot on a partitioned drive.
I received a physical memory dump / blue screen of death in winxp when trying to play a dvd that the system / dvd player didn't get along with.
Now the computer will not reload to the dual boot menu ... it shows the initial Toshiba flash screen then goes to black with blinking cursor.
From reading various posts, I am thinking that I will need to repair the xp installation with the original cd, however, if I do this will it keep the dual boot functionality or will this be overwritten? [I haven't been able to find a specific post on restoring the dual boot aspect ]
Any help with the best way forward that will save my data and keep the dual boot in place will be much appreciated??
Many thanks!!
 

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Answer Match 76.44%

Greetings,
 
 I am completely lost and will paypal anyone with the correct answer. We are a repair shop been in business for 32 Years. We have a windows xp pro machine in here that is used for a milling company. The software that runs this machine is uber expensive, So formatting a starting over is not an option.
The Machine Is: Dell Precision T3400 
It has New tested and known good ram 4 GB
It has an Acronis Image of the original HD (for testing purposes only) in it
It will boot and run to another Hard drive ... Making me pretty certain there is an issue with the OS it's self.
When I try to turn it on the following sequence happens every time:
Windows XP logo comes up and then a black screen with no cursor
Here is what happens when you try to go into safemode ...it fails
Safemode with networking ... Same fail
Last Known Good ..fail
Enable VGA mode ...fail
start windows normally ..fail
--------------------------------------------
Now for with a Windows XP pro cd in the drive
boots up to first screen ... tap the letter R
it asks what drive  answer:1
it asks for password to admin: answer press enter
Then I have command prompt : I type in chkdsk /r press enter
it successfully does it no errors
I then Typed in Fix mbr..It says it had a non standard MBR and asked if I wanted to fix it I said yes...
then it reported that it was fixed
Then I typed in fix boot.... it asked if I wanted to do that sure why not!
It said it was done
I then typed shutdown -r
the comput... Read more

A:Windows XP Pro Failure to Boot Black screen no cursor

The NTFS file system may be corrupt/damaged.  AFAIK, the only way to repair it (not files) is to reformat/repartition/reinstall.  I am not saying that's your problem, just one of the possibilities.
 
Me...I would check the functional status of the original hard drive...a clone of a troubled drive/partition...IME, it's garbage in, garbage out.
 
Louis

1 more replies
Answer Match 75.6%

Hello everyone. First of all, I would like to start off by saying I love your forum here. I have used it many, many, many times in order to resolve a problem I encountered here in our computer repair shop, so much props goes to you guys.
 
We have a customer's computer running Windows XP Professional that will not boot. After the Compaq splash screen, it simply hangs at an all black screen with a white blinking cursor in the upper left hand corner of the screen. I have already searched your forums as well as poured over Google searches and tried various things. The things I have already tried to no avail are:
 
1. Boot into Recovery Console from Windows XP Pro CD and fixboot/fixmbr
2. Replace RAM with new RAM.
3. Replace NTLDR file from a working Windows XP Pro machine
4. chkdsk /r
5. Used a guide here on your forums for using xPUD with mbr.bin on a USB. Not sure what was supposed to of happened, because nothing did after I followed all the steps. Completely unchanged.
6. I have also tried booting into Safe Mode, which also does nothing.
 
Finally, out of my own frusteration, I booted the computer to Hirem's Boot CD and used it's "Fix NTLDR Is Missing" tool using the first option out of 10 possible fixes and wham! Boots Windows first try. However, upon restart of the customer's computer I am again greeted with the black screen and a blinking cursor. I must use Hirem's Boot CD to boot Windows each time.
 
Obviously one would assume it's an NTLDR issue, but... Read more

A:Windows Doesn't Boot - Black Screen With Blinking Cursor

Need more info on computer. Compaq with what onboard?

11 more replies
Answer Match 75.6%

Yes, this sounds like the traditional black screen issue, but it's different! This machine is a Dell Dimension 3000 with XP. System won't boot. After Blue Dell BIOS splash screen with F2 & F12 options, it just goes black. There will ultimately be a white cursor in the upper left hand corner. I can edit BIOS with F2, I can get in to the boot menu with F12, but I can't do anything after that. I can even get in to the Safe Mode menu (F8), but it never boots.

I have tried to reinstall, but when I choose to boot from the CD drive it lets me select it, gives me the "press any key to boot from CD ROM . . ." message, but will then appear to lock up (even though I hear CD spinning up), then takes me to the screen with the blinking cursor.

I am not sure how to get out of this....

Thanks!

P.S. As I'm writing this I'm no longer getting the white blinking cursor in upper left....instead it's just completely blank, but everything else (F2, F12, F8) is the same....
 

A:System won't boot, black screen, white blinking cursor

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Answer Match 75.6%

HI, I am unable to boot into windows 7 in either safe or normal mode, All options using a win 7 boot disc leads me to a System Recovery Options screen where the keyboard and mouse pointer are frozen and my options are diminished.
 
What i believe has happened is my son has informed me he was trying to install a game and needed winrar to extract the contents, The file he was trying to install brought the AVG virus program to life. Viruses were quarantined and files deleted.
 
This was yesterday evening. When I tried to fire up the PC this morning the black screen is as far as i could get.
 
The PC in question is a HP Touchsmart 610 all-in-one with Intel i5 and 14gb ram.
 
It is used daily for my work as a freelance graphic artist.
 
I was prepared to format and re-install but i cannot even find a way to do that at this stage.
 
I would really appreciate any help to sort out this problem.
 
Regards
John

A:Unable to boot into windows 7 Black screen + blinking cursor

Instructions for a Windows 7 Repair installation.
 
A Windows 7 Repair Installation will require a installation disc.
 
If you do not have a Windows 7 installation disc you can download a free legal ISO image of Windows 7 SP1 at  Windows 7 Forums.  You will need to download the same version of Windows 7 that you have installed,  This image is hosted by the Digital River store which is an official distribution partner of Microsoft.  This is a genuine untouched image which is safe to download. 
 
 
Attention:  If you do have a Windows installation disc, skip Part A and go to Part B, Step 1b.
 
 
Part A, Steps 1a - 6a
 
The ISO image will need to be burned to a DVD in order to create a bootable installation disc.
 
1a)  To burn a ISO file to a DVD please download ImgBurn and install it.
 
2a)  Insert a blank DVD into your CD/DVD drive tray, and then close the tray.
 
3a)  Open ImgBurn, and click on Write image file to disc.
 

 
4a)  Click on the Browse for a file icon:
 

 
5a)  Locate the ISO file you want to burn, and click on the Open button.
 
6a)  Click on the blue arrow to start burning the bootable DVD.
 

 
 
Please note:  In order to boot from this DVD you may need to change the boot order in the BIOS so that the CD/DVD-ROM is the first device in the boot order, and the hdd is the second device.
 
 
Part B,... Read more

1 more replies
Answer Match 75.6%

Hello!

Gateway NV55C laptop with Windows 7 and Hitachi HD.

1. Turn computer on. Get "No bootable device-insert boot disk and press any key."
2. Windows 7 Setup Disk. "Windows is loading files...", then dimly backlit black screen with movable cursor.

Any ideas how to get past this?

Regards,

Leaning

A:Black screen with cursor. Will not boot to HD or load setup disk.

Boot into BIOS setup to see if hard drive is detected. If not try reinstalling it to see if you can get it to show up in BIOS setup. If not replace it.

If HD is detected work through the steps for Troubleshooting Windows 7 Failure to Start

1 more replies
Answer Match 75.6%

Hi everyone, I know it's not a blue screen, and I'm sorry if it's not in the good section. But I really need some help and ideas ^^ I posted this topic on AMD forum

My computer (HD 6870 ; I5 2500k ; windows 7) is having some annoying trouble: when I boot, I get a blackscreen (but with some light switching (backlight I guess ?)) after the windows logo. I have my mouse cursor and I can BLIND type my password, then I hear the sound of windows starting. But I still have a blackscreen.


I don't know if their was any driver update, I was on holidays, my friend using my computer and he didn't notice any changes, he doesn't know if their was any auto update (he didn't do any manual update).


Anyway, I uninstalled AMD driver, got my graphic card in vga mode and it boots fine.

I did many "clean" uninstalls for AMD driver (by software menu in windows, with the clean uninstall amd software, with DDU,both in safe and normal mode)

Nothing changes, still get a black screen with mouse cursor.


I tried installing other driver version, i got a whql one for 2014 (13.2 I think), same problem. I tried with many drivers, same problem all the time.

I tried installign drivers manually (by device manager) and with amd setup. I tried custom installs and full installs.

My windows was up to date.

I tried sfc /scannow, no errors.
In the end, I tried a clean WINDOWS install. So I formated my ssd and re installed windows and ..... Still the black screen when I install the newest AM... Read more

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Answer Match 75.6%

Hi,
 
Since recently I haven't been able to start my computer, neither in normal mode nor any safe mode. It always ends the same way; when booting it loads all drivers and hangs at aswrvrt.sys (avast) for a minute then opens an unresponsive black screen with a cursor. From Google I've learned that I'm not the only one who've faced this problem. I've also learned that I should use Farbar Recovery Scan Tool to get a logfile, which I've done. Now I would be very happy if someone could help me to fix my problem using the logfile attached (FRST.txt).
 
I'm really thankful for any help!

A:Black screen with cursor on boot. Problem with avast and aswrvrt.sys

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.
We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.
To help Bleeping Computer better assist you please perform the following steps:
*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/541439 <<< CLICK THIS LINK
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***************************************************If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of t... Read more

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Answer Match 75.6%

Hi eveyrone I've looked for an answer to my problem on google and found this site hoping it to help i signed up and i have a problem I'd like some insight on.

I used to get the error of booting to a black screen and it would read "Reboot and select proper boot device or insert boot media and press any key" i read in multiple forums and topics that it was a hdd failure and returned it to manufacturer after trying a fresh install of windows 7, i then received a new one and now am having the problem of booting to a black screen and to no avail as before even with a fresh install not booting properly.

I have tried the recovery console to repair boot sequence, i checked bios and boot order is correct and the proper hdd is selected as primary. I tried clearing CMOS (using both the jumper and taking the battery out) today and problem is still persisting.

disconnected extra hdd and addition accessories such as sd card reader drive and no progress has been made. read it might be display driver and i tried to do device management from command prompt in recovery window and cannot access it (might be using wrong commands). Ill leave it at that for now and i appreciate any help in advance. also just trying to give as much info as possible to fix this problem. I should also state that i made this pc 5 months ago or so.

A:Boot to black screen with blinking cursor, fresh install, not hdd

KaenShouten
Welcome to SevenForums.

Disconnect, both power and data cables, from your "storage" drive.

Boot into the bios Choose the option to restore the defaults and then save.

With the cover off of the unit, boot the computer up.

Do you hear any beeps?

9 more replies
Answer Match 75.6%

KSOD with cursor
I usually fix my computers (that I build) myself, but I'm appealing to the accumulated wisdom here because I'm at my wits end and trying to avoid reinstalling Windows from scratch and putting back software for a week... Needless to say I went through all the tutorials and how-tos on BSOD, KSOD, Windows won't boot and the like, especially on this forum.

My computer is running Windows 7 Ultimate x64.

Symptoms:
My computer wouldn't come out of hibernation (happens once in a while), so I forced it shut and restarted it. Since then it won't boot:

Boot in Normal mode: Black screen with cursor. Keyboard active (num, caps work), no mouse
CTRL-ALT-DEL or any other key combination = nothing

I'm able to go into the Windows boot menu by pressing F8, so:

Safe Mode: same, with bigger cursor
Safe Mode w/ Networking: same
Safe Mode w/ Command Prompt: same
Last Known Good Configuration: same
Low resolution boot: same
Leaving the black screen on for some time: nothing

What I attenpted so far (to avoid unnecessary responses and waste of time):

- Went to the "Repair options" screen (from windows boot menu):
- Startup Repair (numerous times): Disn't find any problems
- System Restore: Could not find restore point (which is false, as I have some automatic restore points)
- System Image Recover: Couldn't find image
- Windows Memory Diagnostics: no problems found

Then I went to the command prompt, and everything I tried from here on was from there:

- Chk... Read more

A:Win7 Black screen of death with cursor on all boot modes

Please post exact sfc command you did. (I think it was correct btw). It took many minutes to complete? did it report "no integrity errors found" ?
It doesn't create a logfile because you ran it in recovery environment. To create a logfile:

Code:
set WINDOWS_TRACING_LOGFILE=C:\CBS.log
after that run the SFC command. When it has finished you have a file C:\CBS.LOG

9 more replies
Answer Match 75.6%

Hi, I've got a problem with my laptop not booting Windows 10.

Asus N71vg
Dual boot OS Windows 10 (main partition + 1 data)+ Ubuntu 14.04

Ubuntu boots ok, but I wasn't able to mount and access two partitions that were used by Windows.

Windows won't boot. After selection in grub menu boot sequence doesn't proceed further than black screen with blinking cursor.

I tried using Windows recovery usb:
System restore, Image recovery are unfortunately not an option.
Startup repair couldn't repair it
Via Command prompt I was able to access files on both of my drives.
There isn't an option to enable Safe mode (I don't know why).

Since Ubuntu is working OK, my guess is that something is corrupted with partitions or MBR. Reinstalling Windows is an option, but I would rather not have to.

I was following this thread, but I am not sure what to do or to read out whether my disk is ok and that is a problem for win7.

Another thing I tried is to if fix mbr via Command Promt and bootrec /fixMbr command.

There aren't solutions that worked for me, so help would be appreciated.

A:Windows 10 boot error - black screen with blinking cursor

Ubuntu can mount the windows partitions and you must be able to read the contents.
I feel your windows partitions need dskchk
you must have a gparted program. or you can install it.
I hope you can do a check of the partitions . if it does not show the partitions you have more problems than you think.
do not commit any thing with the gparted unless you are sure.

1 more replies
Answer Match 75.6%

Hi

First, sorry if this problem already has been adressed elsewhere. I have googled for roughly 10 hours and now im spent.

I have encountered a problem regarding the boot process of my computer (ASUS N53SV Laptop) with Windows 7 Premium 64 bit installed.
Yesterday i formated a harddrive. My computer has 2 harddrives labelled C and D. Windows is installed on the C drive, and i formated the D drive using the designed windows tool.

Today my laptop has been unable to boot.

At first the computer appears to be booting, however after the "Windows is starting" along with the Windows logo has been present for a while, a screen similar to this one appears: http://cdn.howtogeek.com/wp-content/...1217020232.png

Trying to start normally loops back around to the same screen, trying to repair the computer results in the computer ending up with a black screen with the mouse cursor present and able to move around.

However the following problems are present:

- I cannot open task manager (or anything else for that matter) at the mouse cursor screen, thus i can't use the "restart explorer.exe solution" or anything software related for that matter.

- When trying to enter Safe Mode i end up with the same screen and limited options. This goes for all variations of safe mode, along with the "Last good configuration" and "low resolution video" options as well

- When trying to boot from a Recovery disc (created from another Win7 pc) i end up in the same... Read more

A:Windows won't boot after format / Black screen of death (with cursor)

It sounds like you are not setting the machine to boot from disc first

Sorry i dont know your computer experience but are you sure you have entered bios and double checked the boot order ?
DVD first them HDD second
Also are you sure you have created your media correctly ie bootable
Be aware a recovery disc created on a 32 bit machine will only work if your machine is 32 bit and same for 64 bit
You could also try putting your downloaded iso onto a usb flash drive and boot from that if you are having optical drive issues

Tutorial here for reinstalling and the first part gives instructions for download and burn to usb if it helps
Clean Reinstall - Factory OEM Windows 7

6 more replies
Answer Match 75.6%

Hi,
Yesterday I was playing a computer game, when my pc suddenly shut down, so I restarted and tried again, and the same thing happened.
So I figured the PC might be overheating, I told my dad, who got rid of the dust inside the PC.
But after putting all the cables back into the pc, when we tried to restart the computer, all it did was show bios information (American Megatrends etc) After that the computer continues, but after it says "checking NVRAM... update OK!" it goes to a black screen with a white blinking underscore on the top right of the screen. I can't see any sign of windows whatsoever (I have windows Vista). I tried getting to the safe mode, which I read about after googling. But I can't enter safe mode, all I get is a screen saying "Please select boot device" and it shows 4 options: 3 "USB: Generic Flash" options and 1 "IDE:HL-DT-ST DVDRAM" option. But whichever one I choose, it just goes back to the black screen... I read about this on google too, and people said you should close this screen and keep pressing F8, but when I do, nothing happens, all I see is the black screen.
Does anyone know what to do to fix the problem?
 

A:Windows won't boot: Black screen with white underscore cursor

Go back inside the computer and make sure the cables to the hard drive and from the motherboard to the hard drive are secure and connected
 

3 more replies
Answer Match 75.6%

Hello,
I hope someone here can help with this older computer.  This is an Windows XP Hp Pavilion a255c machine that was showing signs of the hard drive going bad due to reallocated sectors. A new hard drive was purchased and using Acronis a clone of the drive was made. The original drive is still booting and working ok, but a little slow at times. Also windows did have some malware programs on the drive which were cleaned up with combo fix malware bytes and some other cleaning programs before the clone.  The original drive still boots fine in the computer but the new drive will get past the bios loading screen and sit there with the cursor.  You can press ctrl+alt+delete to reboot and you can boot to cd's such as knopix or hirens which i have done to check on things.  I have since downloaded the latest bios from HP and installed it using the old drive. I have also ran chkdsk and selecting to repair.  I have also tried re-cloning the drive in case the clone might have gone bad even though no errors were reported. The hang is before it starts to load windows so no f8 for safemode.  From reading other forum posts I suspect that a rootkit might be the issue however with the original drive booting fine I am not sure.
 
I would like to try to fix the problem rather then a re-install since there are a lot of important programs that would be difficult tore-install again. But the more I have looked and tried that is starting to look like the only opt... Read more

A:Wont boot, black screen with cursor right before windows logo

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.
We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.
To help Bleeping Computer better assist you please perform the following steps:
*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/533518 <<< CLICK THIS LINK
If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.
***************************************************If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of t... Read more

48 more replies
Answer Match 75.6%

Hoping y'all can help me out. I have a Toshiba Satellite L455-S5975 (everything is stock except for extra RAM). When I start it, it simply goes to a black screen and stays there. It does not load the Toshiba screen, the windows screen, or anything else. Just black, No cursor.

This has happened in the past and I've fixed it before. I would unplug it and pull the battery for 24-48 hours and it would boot and I could launch in safe mode then do a system restore to before the update. Doesn't work this time. It seems to do this is an automatic windows update runs and then it restarts the computer. I didn't think that I let it run the update, but it's showing the same black screen that it has in the past when the update ran.

I created a repair disc on another windows 7 computer, but it was 64bit. Not sure if that matters. Put it in drive, turned toshiba on and got the same screen.

I downloaded Hiren's BootCD, burned it to a CD, inserted in drive and turned on toshiba. Same screen.


What else can I do at this point? I definitely don't want to take it to the Geek Squad, but I don't know what my other options are. Reading through the forums, I know you guys are seriously smart on computers - help me computer badasses, you're my only hope!

A:Toshiba Black Screen, No cursor, no boot = Giant Brick

I've had this problem before. Just hold down 0 before you start it, then when it gets to the cursor screen, turn the computer off, still holding 0. Turn it back on again, and it should go to the Factory Reset screen. Simply exit out of the window and... Tada! Fixed.

Edit:

Solved?

1 more replies
Answer Match 75.6%

Forgive me if this has been answered but when I search the forum, I get similar problems as mine but most are hard drive related for the solution.

I have a Dell Dimension and it boots fine to the user screen. I log in (no matter what account) and rather than booting to the desktop, it boots to a half opened explorer folder of the desktop and there is a black screen all around it. When I close the folder, all I have is a black screen with the mouse cursor (functioning). I hit Control Alt Delete keys and the task manager comes up. I run a new task (C:\windows\explorer.exe) and my desktop comes back and everything works fine until I reboot and the same thing happens again. This all happened one day after I shut the computer down for the night. No issues with any programs running and the computer works fine once I do that.

I ran a Malware, Virus, and spyware scan and it found some game related stuff but cleaned it. I ran hijack this and nothing out of the ordinary was found except some lsp related items. Any suggestions?
 

A:Solved: Good boot but then black screen with mouse cursor

Does the safe mode work?

http://www.windows-fix.it/windows/b...906637&title=start-your-computer-in-safe-mode
 

2 more replies
Answer Match 75.6%

Hope someone can help here_I recently upgraded the memory (added 2GB...HDD is 160GB) and the computer was working fine, much faster...for several weeks...then it locked up_on re-boot I see the Toshiba welcome screen then pause (like Windows is getting ready to boot)...goes to black screen with a blinking cursor in the upper left corner_I have tried to run the Toshiba recovery disk: computer reads the disk, I see "downloading Windows files", completes that...wait and then black screen with "ERROR LOADING OPERATING SYSTEM"_I didn't get a copy of Vista with the computer...is it on the Recovery disk? And if so...how can I get to it if it won't come up...thought that re-installing Vista might fix a corrupted file at boot_I tried to use Iolo System Mechanic Drive Medic as well...computer read the disk, option to run two tests: hard drive corruption and file partion check_1st time I ran the HDD test it said there was corruption and fixed it_booted the computer and same result as before...ERROR LOADING OPERATING SYSTEM_Tried to run the file partion test and it froze on-screen_Re-ran the HDD test and it now says no errors found...but same result on re-boot_Tried to get new release BIOS from Toshiba site, burned to a disk and computer read that as well_same result on re-boot_The HDD symbol lights and I think it is spinning but sometimes hear a "clock" sound...same beat, same rhythm...stuck?_I removed and reinstalled the HDD...same result_I saw on... Read more

A:Toshiba laptop won't boot...black screen with blinking cursor

I usually take the HDD out and hook up to another computer to get data off that I want to save.
 

1 more replies
Answer Match 74.76%

Hello,
 
The problem: when i power up my computer it goes thorugh its full boot mode.  I get my login screen for password, enter password and then the computer finish it's boot with a black screen and the mouse cursor active.  I can't do anything except move the cursor around.
 
What i can do: I can boot the computer in Safe Mode and have full functionality in that mode (for which i was able to backup personal files).  I tried one function where you can roll the computer back and that didn't work.  I am currently trying 'Startup repair" and waiting for that to finish. It finished and failed: "BadDriver"
 
How it started: It started when a system update popped up on my screen (faded out the main screen ann a dialog box popped up in the center of the screen asking if i authorized this update.  I cannot remember the specifics, but it was for updating some flash drive or something. Like an idiot i absentmindley clicked ok and it ran the update then rebooted my computer and that's when the problem started....
 
Help please!

A:Windows 7 - Black screen w/active cursor but can boot in safe mode

Hello, and Welcome
Can you do a system restore to a date before the system update?

5 more replies
Answer Match 74.76%

I have a Pavillon h8-1020 which started showing a black screen with a blinking cursor after initial startup screen.
I ran all options in the utility mode except complete factory reset.  I downloaded the Dell Diagnostic Deployment Package and booted from it.
I ran the tests and got these errors

4C00:0522 - System Interrupt controller or device failed

These all failed
4600:021E -  SMBIOS  unidentified LM78A
4600:021E -  SMBIOS  Fan1
4600:021E -  SMBIOS  chip fan 2
I put an old HD in and it starts to boot to the os then reboots.  This is further than it gets with the original drive.
Any thoughts would be appreciated.
Thanks, BC

A:Failed boot to Black screen with white cursor and errors from DDDP.

This is the Dell forum, so why are you posting questions about an HP computer here?
The Dell diagnostics probably won't work correctly with HP hardware so the results are meaningless.
Post your questions on the HP forum...

1 more replies
Answer Match 74.76%

Hi all, heres a quick run down of my problem. about a month ago my pc started having errors at bootup. it would get as far as the desktop, then freeze the desktop, allowing me to still use my mouse but i couldnt select anything and the system would hang. After restarting on average about 5 times it would then work and my pc would run perfectly.

about 2 weeks ago i had a blue screen crash that mentioned something about the display drivers. (i was using a radeon 4870) i figured this, with the startup problem must be my graphics card on its way out. one day i started my pc and was greeted by my 1st 'black screen' with cursor and decided enough was enough and took out my graphics card, leaving only the on board graphics (radeon 4250). my pc worked fine for a few days and i decided to try and work out if the problem was software of hardware related so i reinstalled my 4870 card. this immediatly booted me to the black screen with cursor so strait away i took it out again.

so now im back to my on board graphics, however this time the problem has not gone. i am writing this via safe mode as i am still getting the black screen with cursor appear at start up.

ive tried start up repair which says there is no problem, ive tried disabling and uninstalling/re installing the onboard graphics but still the black screen.

anyone have any ideas short of re installing windows? thanks in advance

A:Windows 7 black screen and cursor boot - Graphics card related

In Safe Mode I would run "chkdsk /r" from a cmd prompt for "c" drive on the hard drive as this sounds like a hard drive issue.

4 more replies
Answer Match 74.76%

My husband was watching video
when pc 1st just shut off. He cut it back on and began watching same video and again it shut off. When he tried to restart this time he got black screen with blinking cursor in top left hand corner. I have tried running the pre-boot system assessment numerous times and says everything passes but then it hangs up at end when supposed to go into dell diagnostics . I have only gotten results saying pxe-e61-media test failure check cable and pxe-mof-exiting pxe rom. I know my dvd drive is messed up due to it not being able to read my windows cd so I am unable to do a reinstall of vista. Is there anything I can do to get windows to load. Goes straight to black screen after dell logo. Also nothing happens when press F8 so cant boot pc into safe mode. Tried taking battery out and tried leaving it on for awhile to see if would finish loading and nothing. Please help!!
 

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Answer Match 74.76%

My computer used to boot very quickly (less than 20 seconds to desktop, I'm on an SSD), but at some point recently it started pausing at a black screen with the cursor in the middle for about 40 seconds before getting to the logon screen. I ran Xbootmgr and it shows that PlugPlay start is taking 40029ms, during which time Xperfview shows that there is no disk or CPU activity.
 
This is the line from the xperf XML from a boot trace that is worrying me:
     <serviceTransition name="PlugPlay" group="PlugPlay" transition="start"
                         totalTransitionTimeDelta="40048" firstCheckpointTimeDelta="18" processingTimeDelta="40029"
                         container="DcomLaunch svchost (956)" startedAt="5644" firstCheckpointedAt="5663" endedAt="45693"/>

 
I've attached the full XML file below.
 
I have no errors in the error log after booting (other than a long gap before "Plug and Play service" reports that it entered the running state), booting with all USB devices unplugged doesn't help, nor does booting in safe mode (with or without networking) or doing a clean startup.
 
Any help identifying what's actually causing the issue?

 
System Information:
 

Spoiler

· OS: Windows 7 Professional x64
· What was original installed OS on system? Windows 7
· Is the OS an OEM ... Read more

A:Boot pauses on black screen with cursor, possible PlugPlay Start issue

Let's try looking at these reports:
1)  Please provide this information (even though you may not be reporting BSOD's) so we can provide a complete analysis (from the Pinned Topic at the top of the forum):  http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/
2)  Please do the following:
- open Event Viewer (run eventvwr.msc from the "Run" dialog)
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on Administrative Events
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).
FYI - If we're looking for Event ID 41 errors (unexplained shutdowns), there's more info on that here:  http://support.microsoft.com/kb/2028504
While waiting for a reply, please monitor your temps with this free utility:  http://www.cpuid.com/softwares/hwmonitor.html

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Answer Match 74.76%

My computer used to boot very quickly (less than 20 seconds to desktop, I'm on an SSD), but at some point recently it started pausing at a black screen with the cursor in the middle for about 40 seconds before getting to the logon screen. I ran Xbootmgr and it shows that PlugPlay start is taking 40029ms, during which time Xperfview shows that there is no disk or CPU activity.

This is the line from the xperf XML from a boot trace that is worrying me:

Code:
<serviceTransition name="PlugPlay" group="PlugPlay" transition="start"
totalTransitionTimeDelta="40048" firstCheckpointTimeDelta="18" processingTimeDelta="40029"
container="DcomLaunch svchost (956)" startedAt="5644" firstCheckpointedAt="5663" endedAt="45693"/>
I've attached the full XML file below.

Any help identifying what's actually causing the issue?

A:Boot pauses on black screen with cursor, possible PlugPlay Start issue

Right after a start run this in cmd:

Code:
tasklist /svc /fi "imagename eq svchost.exe"
and see what comes up, post a screenshot perhaps

Also check event viewer for any abnormal hangs.

Try removing the Ethernet cable and start. Also try restarting in Safe Mode (with and without networking).
Try a clean startup too - Troubleshoot Application Conflicts by Performing a Clean Startup

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Answer Match 74.76%

I cannot boot my XP machine

In safe mode it also says safe mode in white text in each corner and shows windows build details at the top.

I have trying going back to previous good config - same problem

A normal boot just leads to a black screen with a movable mouse arrow - no sign of a login screen.

I have tried a recovery reinstall from a an XP pro CD from another computer - this took about 40 minutes and went through all the steps normally (with normal graphics displayed duting the reinstall) but after finishing the same problem is still there.

Only now the windows build info in sfae mode reports SP1 (originally didi not as the computer was supplied with XP before SP1)

I am at a loss to know what to do to get the machine wordking without a refomat of the hard disk, whcih will destroy all my data, and my partners stuff too - mostly not backed up, as usual...

Please help

Thnaks,

Sandy
 

A:Cannot boot XP Pro, same problem in safe mode, black screen with working cursor

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Answer Match 74.76%

hi

i have an acer m1640 when i turn it on it the acer logo apears then an black screenwith an white blinking cursor when i try an go to f8 noting happens when i try and reinstall vista the files load an when the green bars are going by it freezes plz help thx
 

A:Acer m1640 wont boot black screen with blinking cursor help!!!!

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