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Max ssd upgrade for HP Elitebook folio 9470m ?

Q: Max ssd upgrade for HP Elitebook folio 9470m ?

What's the Max SSD I can upgrade go on HP Elitebook folio 9470m . i7 -3667u, 8gb ram ?

A: Max ssd upgrade for HP Elitebook folio 9470m ?

256Gb is the tested capacity.I would expect it to work with greater capacity though.here are the quickspecs:http://www8.hp.com/h20195/v2/GetPDF.aspx/c04111459.pdf

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Answer Match 97.8%

I just recently purchased a Samsung 500GB SSD and I want to add this drive to my existing storage on my HP EliteBook Folio 9470m. The laptop currently has 256GB of SSD stock on it and I'd like to add an additional 500GB. I see that there is a connection that I'm missing. Anyone have the exact part that would service this connection?  Or try this link if pics don't show up  Pictures of what I'm referring to on my notebook  Thank you all!!  

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Hi, after updating my HP Elitebook Folio 9470m to Windows 10 Pro 64, I am no longer able to shot down the PC.Every time I am trying to do a shot down, the windows screen turns into black for a few seconds and than reappears.I already did install the BIOS update version F.62 REV: A PASS: 1, as someone on the net said a BIOS update would help.Unfortunately this was not a solution. Thanks for your help

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Answer Match 83.1%

Hi Team, I need Need SC.BIN file for HP EliteBook Folio 9470m Ultrabook. My Product Number is: D4R81UC#ACJ Kindly help me. Thanks,Abhiram

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Answer Match 83.1%

Hi, Appreciate if you can propose workable WWAN Card module that can operate and have the 4G/LTE functional in Malaysia. I'm using the HP EliteBook Folio 9470m with Windows 10 Professional (64-bit) installed on-board. I hv surf through and the only recommended WWAN Card is HP hs2350 HSPA+ Mobile Broadband Module which limited to 3G coverage. Is HP lt2522 LTE/EV-DO Mobile Broadband Module- U.S. only* (no Win 8 support), workable in Malaysia i.e,  Kuala Lumpur?  Rgds,Firdaus

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Answer Match 82.2%

Gurus, Will someone help me in getting the Bios Administrator Password for my HP EliteBook Folio 9740 with SN: CNU313CK1B Appreciate your help Regards,TR 

A:Bios Administrator Password for HP EliteBook Folio 9470m

Hello Tejas, We would need the screenshot of F1 screen. To generate smc.bin file. best is contact HP chat support or phone support and send the f1 screenshot, they will generate in 10mins and provide it to u.




Regards;SmileyI am an HP employeePlease click the White Kudos star to say thanks for helping.Please mark Accept As Solution if my help has solved your problem.

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Answer Match 92.82%

Is it possible to upgrade the RAM and the SSD in HP EliteBook Folio 1040 G1 (G7U14AV)?If yes, could you please advise on compatible RAM and SSD modules that may be used for that purpose.Thank you very much in advance for your time and attention!

A:HP EliteBook Folio 1040 G1 - RAM and SSD upgrade

Hi Detelin Elitebook Folio 1040 G1 ships with 4 GB soldered down memory and one memory slotmemory can be upgraded to 8 GBBelow is the memory specDR3L SDRAM (1600 MHz, 1.3v) Below SSD  drives are supported Solid State DriveSATA 6 Gb/s 128 GB* Solid StateSATA 6 Gb/s 180 GB* Solid StateSATA 6 Gb/s 180 GB* SED Solid StateSATA 6 Gb/s 256 GB* Solid StateSATA 6 Gb/s 256 GB* SED Solid State RegardsHappy2help




I am HP Employee

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Answer Match 91.98%

Is it possible to install an IPS 1920x1080 display into HP EliteBook Folio 1040 G1 (G7U14AV)? If yes, could you please advise on compatible screens that may be used for that purpose?   Thank you!

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Answer Match 85.68%

Hi Guys.

I have a fresh image of Windows 7 on my laptop but it will crash frequently when connect to a VPN.

I have only tested this over WIFI and have yet to test over a wired connection.

I have attached the correct file but I think some files may be missing as I can't seem to get the Diagnostics Tool to do a full run through.

Any help would be appreciated

A:BSOD When Using VPN on HP Folio 9470M

Hi BinaryStar0647.

Your BSODs are caused by Sunbelt Personal Firewall driver, a regular BSOD causer which is disconnected from the market from December 2011.

Seeing your files I realized that the drivers are used by some other thing, GFI Software Firewall.

ITEMVALUEName [00000016] GFI Software Firewall NDIS IM Filter MiniportAdapter Type Ethernet 802.3Product Type GFI Software Firewall NDIS IM Filter MiniportPNP Device ID ROOT\SB_SBFWIMCLMP\0000Driver c:\windows\system32\drivers\sbfwim.sys (5.2.51.0, 117.78 KB (120,608 bytes), 15/08/2013 10:37 AM)
And it is the driver that is failing here.

Code:
fffff880`0358c670 fffff880`00df2110Unable to load image \SystemRoot\system32\DRIVERS\SBFWIM.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for SBFWIM.sys
*** ERROR: Module load completed but symbols could not be loaded for SBFWIM.sys
SBFWIM+0x1a110
And not alone, but with other components too.

Code:
fffff880`0358c408 fffff880`046aadd3Unable to load image \SystemRoot\system32\drivers\SbFw.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for SbFw.sys
*** ERROR: Module load completed but symbols could not be loaded for SbFw.sys
SbFw+0x11dd3
I would suggest you to uninstall GFI Software Firewall.

Let us know the results.

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Answer Match 85.68%

HiNot sure if my post was noticed as posted over weekend and got no reply so I'm trying again.Trouble started with random system restarts anywhere from 2 to 60min after powering on. That lasted a few days. Than it got worse, it was stopping before system boot with error message: motherboard product information missing. After a soft or hard reset (can't remember now) it stopped displaying anything, only LEDs came on and fan run, all lasting about 5s. I tested RAM in other machine, OK. Pulled HD out, no difference. Put a different HD in, no difference. With DC disconnected and battery out I left CMOS battery disconnected overnight. Now it cycles: LEDs and fan come on for about 5s, all off for 1s and tries again. Any help will be appreciated... Best regards

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Answer Match 85.68%

Trouble started with random system restarts anywhere from 2 to 60min after powering on. That lasted a few days. Than it got worse, it was stopping before system boot with error message: motherboard product information missing. After a soft or hard reset (can't remember now) it stopped displaying anything, only LEDs came on and fan run, all lasting about 5s. I tested RAM in other machine, OK. Pulled HD out, no difference. Put a different HD in, no difference. With DC disconnected and battery out I left CMOS battery disconnected overnight. Now it cycles: LEDs and fan come on for about 5s, all off for 1s and tries again. Any help will be appreciated... Best regards

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Answer Match 84.84%

hi can someone help me please with bios password for my folio 9470m i cant remember it plzz someone help me 

A:Hp folio 9470m Bios Pass

Hi @ARtan-Krasniqi? Welcome to the HP Support forum. Thank you for posting ! Folio is a lovely business class notebook. Most business class notebooks (including yours, Elitebook and Probook, etc...) have better security than consumer class computers. You will have to contact HP Support for business for assistance on removing the password. Here is how >> http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html>> http://www8.hp.com/us/en/contact-hp/business-support.html  HP Business support should be able to send you a customised SMC.bin file and instructions which you can use  to reset the password.  Hope this helps. Let me know if you face any issues.

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Answer Match 84.84%

We have 2 x Folio 9470m notebook. 1st has 8GB of memory with the upgraded ram using https://www.skhynix.com/eolproducts.view.do?pronm=DDR3+SDRAM&srnm=HMT451S6AFR8A&rk=20&rc=module  The 2nd only has 4Gb of memory and want to upgrade - I found this other memory cheaper - https://www.skhynix.com/eolproducts.view.do?pronm=DDR3+SDRAM&srnm=HMT351S6CFR8C&rk=20&rc=module  My understanding is the main difference is the what I already have is the Low Power (1.35V vs 1.5V). Does anyone know if Folio 9470m will work with this 1.5V version of the memory? Thanks for your help.

A:PC3 vs PC3L memory for Folio 9470m

From the Service Manual: Two customer-accessible/upgradable memory module slots DDR3 PC3-1600-MHz dual channel support Supports 16384-MB of system RAM in the following configurations: ? 16384-MB (8192-MB×2) ? 8192-MB (8192-MB×1 or 4096×2) The specified memory is 1.5 volt. DDR3L will run at either 1.35 or 1.5 volt but I generally avoid mixing voltages. That is why the DDR3L is working for you and I assume you have 2 of the same in the laptop with 8 gigs.  Can you figure out what is in the 4 gig machine now? I would not mix voltages or density...i.e would not have one module with 8 black blocks and one with 4. Try to match the existing 4 gig module is what I am saying...not the exact brand of memory but the characteristics of it. 

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Answer Match 84.84%

HI, I have an EliteBook Folio 9470m running WIN 8.1 Ent 64-bit. I have an issue with the Touchpad not working. I have installed the latest driver (sp66111) from HP Support and as a result only the PointStick and associated buttons work and not the Touchpad. Has anyone experienced this and if so what is the fix please? Incidentally, the Touchpad was working at one stage on this OS and ceased to work afterwards. I have re-stalled the OS from scratch withpout success either. Thanks in advance, Vik

A:Folio 9470m Touchpad Not Working

The touchpad might be turned off.Double tap on left top corner of the touchpad to activate/deactivate the pad.Also goto Control Panel>Mouse>Device Settings> Click on the touchpad/Luxpad>Click settings and check the settings.If this dosnt resolve then reinstall drivers from hp.com or from Recovery Manager.Using Recovery Manager to Restore Software and Drivers:http://support.hp.com/us-en/document/c03430118

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Answer Match 84%

I am the owner of a used Elitebook Folio 9470m laptop that I procured from my friend. It is very lightweight laptop, and I really love it.Unfortunately, the laptop came with admin password on the BIOS. I already contacted him, and he has no idea what it is. This was his father laptop, and he also has no idea about it. So, I'm left here with this laptop, but no way to tinker around with the BIOS. Obviously this isn't good!All sources lead me to this area where can I contact HP support to try to solve my problem.  I opened up two cases.  First one, case ID 4779632926 and did not get response. Second, 4779725521 and this is response i got. " I  really apologize for the inconvenience, unfortunately we will not be able to support this case."  I tried to reply to this case with subject <4779725521> and then I received message that case is closed. We are sorry, but we were unable to process your request.

The Case with ID "4779725521" is closed or does not exist and cannot be updated. PLS if there is any chance to solve this, let me know.  I can provide any information you need. Thank you.

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Answer Match 84%

Hi all,  I have a quick question. Recently I bought HP Folio 9470m from my friend. It came with HP original charger 18.5V | 3.5A 65W but when I looked under the battery on my laptop it says 19.5V | 2.31A  I google about replacement charger fo Folio 9470m and there is allot of it with 18.5V | 3.5A 65W.  My question is, how can I be sure tahat this is the right charger? If it is not, can this diference in Voltage damage my laptop?  













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A:Right charger voltage and amperage for HP Folio 9470m

MaxLAB wrote:Hello banhien, thank You for Your fast reply. Product number is: D3Q03AWHi, Thanks. I can see part # from your photo. It is not a right part, no idea what is it:               http://partsurfer.hp.com/Search.aspx?SearchText=608425-002 but this one            http://partsurfer.hp.com/Search.aspx?SearchText=609939-001 is used for more than 200 products and I can't find yours on the list. Regards.

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Answer Match 84%

Hi, I work in tech support for a company and one of our enterprise laptops mysteriously has lost its "tattooed" information.  The user who had this laptop left the company and when we went to wipe it we discovered this issue.  Upon starting the machine the HP splash screen has in red text on the top left of the screen "Manufactoring Program Mode set 1 of 10" after the splash screen a "Product Information not Valid" screen appears.  It reads: Product Information not validThe following product information programmed into the system board is missing or invalidSYSTEM BOARD (00A)Product Name Product Serial NumberProduct SKUProduct FamilySystem Board CT NumberENTER - Continue Startup For more information, please visit: www.hp.com/go/techcenter/startup I know that there is an HP utility tool to "tattoo" this information back onto the machine.  As an enterprise that uses 95% HP equipment (our monitors, mouse, keyboards are the only non-HP equipment) I think that the tech support deserves these types of tools to troubleshoot issues.  Sure the machine boots normally if you hit enter, but it's alarming/scandalous to be presented with that product information not valid screen when powering on a machine.  Bonus points to whoever can provide some reasoning as to how this occurred.

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Answer Match 84%

I bought this second hand HP Folio 9470m Elitebook and I am stuck at the BIOS password. I cant install an operating system on it as the secure boot is on and to disable it i need to entyer BIOS. Please help. I havent tried the password as i dont want it to be locked. I can provide the seriel number if required. Thanks heaapsss in advance.

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Answer Match 84%

I cant Update My Hp Foilio 9470m Bios Driver he ask me to enter the password i try my adminitrator password but its not working my biomatric sensor not working for troubleshooting biomatric sensor i need to update my bios driver but i cant do this without password  is any one there who help me plzz.....

A:Hp Folio 9470m Bios Password Missing

@Us123 For that model you will need to contact HP and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.  http://welcome.hp.com/country/w1/en/contact_us.html When talking to the HP rep ask them to escalate your service request. REO

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Answer Match 82.74%

I am experiencing the following issue and hope that someone in the forum as an idea / suggestion. When I have the screen connected via via display port cable with the docking station and I have my laptop docked, I dont get any signal and the screen keeps black. This is independent of the Operating System - I used Windows 7, Windows 8. When my laptop is docked but I attach the display port cable directly to the laptop it works without any problem. I have also realized that with other displays 23'' or 24'' the setup with the docking station works without a problem. So it has to be a cominbination between UltraSlim Docking Station and ZR2740w screen. Any advise what else should be tried?











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A:HP ZR2740w and HP Folio 9470m / UltraSlim Docking Station

Update:  After calling HP technical support I and being bounced among various clueless offshore tech support reps, I finally landed on the US-based workstation support department.  Justin looked up the problem and identified it as a known issue and is replacing my monitor cable with one that HP says will work.   Also, in the meantime there is a workaround that I had figured out.  If you don't use the displayport port on the ultraslim docking station but pug the cable directly into the computer it works fine.  There is some inconvienence associated with this as you have to plug it in every time you dock and unplug it every time you undock (and of course the cable always falls behind the desk while you are doing this), but it is okay as a solution while I am waiting for the new cable to arrive.  Will update this post after it arrives and report whether it works.

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Answer Match 82.74%

when I connect the laptop to the power network 220V or the battery laptop switches on itself (without push the power button).How Fix it?

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Answer Match 82.74%

Hi everyone, I have a trouble with my laptop HP folio 9470m win 7 pro 64bit . Please help me , thanks so much
 

A:Ntoskrnl.exe cause BSOD laptop HP folio 9470m win 7 pro 64bit

Try testing the hard drive and the memory. To test the hard drive go to Computer and right-click on the C drive, select Properties, tools, check now. Set a disk check on the next start up. Let the check finish. To test the memory go here:
http://www.memtest.org/
Download version 5.01 and burn it to a CD or DVD. Boot the laptop with this disk and run Memtest86 for at least 7 passes. No errors are allowed...
 

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Answer Match 82.74%

Anyone with a clue on how to solve this problem

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Answer Match 82.74%

card reader in hp folio 947m not work in windows 10 

A:Folio 9470m card reader issue in windows 10

@zubair044? Try installing this. http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=5271102&swItemId=ob_166654_1&swEnvOid=419... REO

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Answer Match 82.74%

hi everyone, i have a trouble with my laptop HP folio 9470m win 7 Pro 64 bit. that's about error BSOD of my laptop . Please help me, thanks so much

Attachment 341519

A:BSOD error Ntoskrnl.exe win 7 Pro 64 bit laptop HP folio 9470m

Please continue on your previous thread.

http://www.sevenforums.com/bsod-help...exe-87f7e.html

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Answer Match 82.74%

Anyone with a clue on how to solve this problem

A:hp notebook folio 9470m product information not valid

Can you take a picture of message?




I am an HP employee.

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Answer Match 81.9%

Hello, After upgrading from Win7 to Win10, my system got stuck when uninstalling MS Office, and nothing worked anymore (File Explorer etc.). I tried to make a factory reset, which got stuck, too, and no OS would be detected anymore. Then I tried to reinstall Win10 64 bit, which brought be a bit of trouble. I have an HP Folio 9470 with a 320 HDD and a 32 GB (I believe) mSATA. During my Win10 reinstall, I ran into trouble and then deleted all partitions on both drives and reformatted everything because I thought that was the method for a clean reinstall. First, I installed Win10 on the 320 HDD, but my BIOS did not appear to allow this (although harddisk was in the legacy boot options), which the Win10 installer had already warned me about, so I could not boot from my HDD and thus could not start Win10. Next, I reformatted everything and installed Win10 on my mSATA. However, the Win10 installer and later Windows 10 only showed a size of 11GB for the mSATA. The installation itself already took up 11GB and there was no space left for necessary drivers and updates, and Windows 10 malfunctioned. My feeling is that the mSATA was larger than just 11GB, but that a part of it is not shown any more after deleting partitions and reformatting. After multiple reinstalls, I do not know what to do any more. Any idea what how I might get a functioning version of Windows 10 on my HP Folio 9470m? Best regardsFrank

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Answer Match 81.9%

Hey I cant install driver of bluetooth and mobile broad band for my HP folio 9470m in windows 10 64 bit OS plz help me out i try windows 8.1 drivers but they did not work.

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Answer Match 81.9%

Hello, After upgrading from Win7 to Win10, my system got stuck when uninstalling MS Office, and nothing worked anymore (File Explorer etc.). I tried to make a factory reset, which got stuck, too, and no OS would be detected anymore. Then I tried to reinstall Win10 64 bit, which brought be a bit of trouble. I have an HP Folio 9470 with a 320 HDD and a 32 GB (I believe) mSATA. During my Win10 reinstall, I ran into trouble and then deleted all partitions on both drives and reformatted everything because I thought that was the method for a clean reinstall. First, I installed Win10 on the 320 HDD, but my BIOS did not appear to allow this (although harddisk was in the legacy boot options), which the Win10 installer had already warned me about, so I could not boot from my HDD and thus could not start Win10. Next, I reformatted everything and installed Win10 on my mSATA. However, the Win10 installer and later Windows 10 only showed a size of 11GB for the mSATA. The installation itself already took up 11GB and there was no space left for necessary drivers and updates, and Windows 10 malfunctioned. My feeling is that the mSATA was larger than just 11GB, but that a part of it is not shown any more after deleting partitions and reformatting. After multiple reinstalls, I do not know what to do any more. Any idea what how I might get a functioning version of Windows 10 on my HP Folio 9470m? Best regardsFrank

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Answer Match 81.06%

So i'm using a Folio 9470m at work on a 2013 Ultraslim Docking station with 2 Display Port connectors, but if i attach two screens to those it only displays them as one device and mirrors the image on both screens. Furthermore if i go into the screen and resolution settings, both identify as screen 1, but i can set 3840x1080 instead of 1920x1080 and at that moment the picture will span over both screens as one. The downside to this is that the login screen, windows i open for the first time, they're all gonne appear in the middle where the bezels are, it handles them as one bigger screen and not as 2 screens that extend each other. I need them to be detected as 2 seperate screens, and so far i have had no success. Has anyone experienced this or knows a solution? I really don't want to connect the second screen via VGA. Can the folio handle 2 display port connections on a dock? Is this maybe the cause?

A:Folio 9470m DUAL Display Port on HP 2013 Ultraslim Docking S...

As far as I know the  Folio 9470m doesnt support more then one external display.  I think you can verify this by having a look at the quickspec document for the model.

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Answer Match 76.86%

Hi there, I have an issue with non-responsive Brightness Adjustment on my laptop.  Symptom is that brightness does not increase or decrease when adjusting the setting using the FN Key + F9/F10 which are the designated buttons to adjust. There is also no change when I unplug from power outlett (which in theory should make the screen brightness come down). I have installed the latest bio, and have tried looking for new software/drivers, but to no avail... I simply can't reduce the brightness (and it's quite bright - to the point it is uncomfortable to use at night). Suggestions how to handle?

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Answer Match 76.86%

I have an HP 9470m Elitebook that will not start up on a docking station. When starting up, it freezes on the "Please Wait" screen before login. I have tried it on 3 different docking stations with the same results. The BIOS are up to date. There is a driver update for the dock available, but it requires it to be plugged into to the dock, and when I dock the computer after start-up and try to install, I get the error message: ?Please connect at least one monitor to the dock and then continue.?  Unfortunately, this computer is also now just about 2 weeks out of warranty.

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Answer Match 75.18%

Computer - HP Elitebook Folio 9470m OS - Windows 10 Pro, 64 bit Processor - Intel CORE i5-3427U CPU @ 1.80GHz  2.30 GHz Display adapter- Intel HD Graphics 4000 Anybody know why this unit won't support dual/multi-screen display? When the second, external monitor is connected by VGA to VGA, nothing happens on the Control Panel/Display/Change Resolution page. The drop-down box where mulit-screen display should be selectable offers only "1. Generic Non-PnP Monitor".....and nothing else. Thanks for any insight.Michael




Better to have one and not need it than to need one and not have it.Michael

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Answer Match 74.34%

Hi I got a brand new Elitebook Folio 1020 G1 - I would like to use the TPM 2.0 that it is advertised with. According to the specification it has an Intel Firmware TPM 2.0. But I don't seem to be able to enable it. The BIOS only gives me an option to enable/disable a TPM, but it seems to only be the hardware Infineon TPM 1.2. Can anyone let me know how I can enable the TPM 2.0 on the Elitebook?

A:TPM 2.0 on Elitebook Folio 1020 G1

Firmware TPM is version 2.0. Hardware TPM is v1.2, which is a subset of the TPM 2.0 specification version v0.89as implemented by Intel Platform Trust Technology (PTT).For more information on HP security solutions refer to: http://www.hp.com/go/clientsecurity.




-------------------------------I'm a Chinese with poor english-------------------------------548851818

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Answer Match 74.34%

hello Support. I wanted to buy an PCIE SSD for my laptop .i removed the back cover and i checked i have an M.2 key MDoes my model have  an M.2 SSD that  support SATA or PCIe?

A:M.2 SSD Elitebook Folio 9480m! Help please!!!

Hi, M.2 key M has interfaces PCIe ×4, SATA and SMBus which supports SATA or PCIe. Regards.

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Answer Match 73.5%

I have a HP Dock Connector to Ethernet and VGA Adapter (http://store.hp.com/UKStore/Merch/Product.aspx?id=G7U78AA&opt=&sel=ACC)  that I use to connect my laptop to an external monitor (HP ProDisply P221) and the wired network. I now want to connect a second monitor (another ProDisplay P221) to my laptop. What are my options? I don't want to buy a full docking station. I read somewhere that a VGA splitter cable would not be useful as it simply duplicates the same display as one sees on the first monitor. I have an HDMI port available on my laptop. Can I use this port with an HDMI to VGA cable and connect the HDMI-to-VGA output to the second monitor? Will this give me a continuous (and NOT a duplicate display)?Thank you for your help.

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Answer Match 73.5%

Hi Just bough this laptop plus a Samsung v-nand ssd 950 Pro M.2 (nvm express) 512GB to put in it. But the laptop does not seem to see the new SSD. Is there anything I need to change in the bios to make it visable or is it not compatible?  I was advised that it was as these laptops are very flexible.

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Answer Match 73.5%

How do you get WiDi working on this thing. I have 2 identical 9480m on my desk.   One still has factory load (Windows 7  Pro x64) on it and the WiDi works flawlessley. One has my base Windows 7 Enterprise x64 image on it.  Initially using the HP Driver Pack (v1.02A), I have upgrade both the Wireless to lateset Intel Wireless (v17.10) and and Video to the current HP Intel Driver for the model (10.18.10.3958 A) I run the WiDi installation software (4.2.29.0) and it continually tells me the hardware is not supported.  WHAT ELSE DO I NEED???? 

A:EliteBook Folio 9480m and WiDi

1) Make sure that your wireless is turned on.2) Do a search on your system from Intel Widi.3) Open the software and search for Widi enabled devices.4) Connect..

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Answer Match 72.66%

I am looking for a device to be able to connect my Elitebook with two monitors 1) external HP monitor (ProDisplay P221) and 2) HP Compaq LA2405x. I notice the Elitebook does not have a port for connecting external ethernet cable as well. What would be my best option to 1) connect with two monitors 2) LAN and 3) keyboard, mouse, usb sticks etc?I found the HP dock  connector suitable but appears very basic (connects only vga and ethernet). Docking stations such as this and this appear to do the job but I could not find Folio 1040 G3 in the list of compatiable products. Would you be able to point me to the correct product that is compatiable with Folio 1040 G3? Thanks in advance.

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Answer Match 72.66%

hi,i have folio 1040 G2 ( f6r39av ) and i want to know do i have nfc & sim card in my model or its dummy slot  best regards.

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Answer Match 72.66%

Hi,

I have a 2 month old HP EliteBook Folio 9470m laptop. The mouse pad used to work, but it no longer does. I went into Control Panel, Mouse, and Device Settings and everything is enabled correctly. Any help is greatly appreciated.

Thanks

A:Mouse pad on HP EliteBook Folio 9470 not working

I apologize, I meant Touch Pad, not Mouse Pad

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Answer Match 72.66%

As said in the title I  bought a new EliteBook Folio G1 and it can be chargeed onlyt hrough one port. If I connect power adaptor to one port it cahrges and there's no reaction if I connect it to another port. Is it an expected behaviour or do I need to do something? I have no other usb-c adapters to test if other port is responsive to anything.

A:EliteBook Folio G1 can be chargeed onlythrough one port

Hi, It has only 1 charging port isn't it ? Regards.

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Answer Match 72.66%

My mousepad on my HP Elitebook Folio 1040 has stopped working. An external mouse works fine. System indicates that my mouse drives are working fine. Suggestions?

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Answer Match 72.66%

Help, I restored to factory default and windows is now gone.  How to i get it to reload windows using a usb?  i cant figure it out.  

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Answer Match 72.24%

Hello!Function keys fn+F4 (display scrren 1 or 2/ both screens...)/F5/F6 (light) doesn't work. However fn+F1/F3/F8/F9 (sleep and sound) work.Rewrited Chipset and Input devices drivers. Doesn't work anyway. Please help.

A:Function Keys Fn+F4/F5/F6 EliteBook Folio 1040 G3 doesn't wo...

Fixed

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Answer Match 72.24%

I have always had trouble getting this laptop to recognize what I plug into the USB ports, but usually could get it pick up what I plug in if I tried the different ports several times. At the moment, I'm trying to get the computer to recognize a GoPro 4 Silver when I plug it in. I can get the device to charge, but the computer doesn't seem to recognize it. I troubleshooted on the GoPro side, and all is in order there. I updated the BIOS last week, and today updated everything that said "USB" in the list of driver updates.  Running out of ideas - please help! Thanks so much!-Ann  

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Hello Everyone, We have a Folio 1040 G1 running Windows 7 (64-Bit) and the mouse pad has stopped working in windows. If I boot into the BIOS then the mouse pad works there. So I've uninstalled and re-installed the Synaptics software/drivers (sp75235.exe)   and still no luck. Does the synaptics rely on other Windows 7 components that I may have to repair/reinstall? Thanks in advance.

A:EliteBook Folio 1040 G1 - Mouse Pad not working in Windows 7...

Although if could be a h/w issue, you mention the touchpad works within the BIOS to point around the menus. I would encourage you to run HP SDM (www.hp.com/go/sdm) and update all hardware drivers and BIOS (BIOS needs to be done by itself). That should help with your issue.  Do not install any other software suggested by SDM unless you know you use that particular tool

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I have always had trouble getting this laptop to recognize what I plug into the USB ports, but usually could get it pick up what I plug in if I tried the different ports several times. At the moment, I'm trying to get the computer to recognize a GoPro 4 Silver when I plug it in. I can get the device to charge, but the computer doesn't seem to recognize it. I troubleshooted on the GoPro side, and all is in order there. I updated the BIOS last week, and today updated everything that said "USB" in the list of driver updates.  Running out of ideas - please help! Thanks so much!-Ann  

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Dear community, I recently bought a brand new HP EliteBook Folio 1020 because it's officially given as supported by Ubuntu OS. So after installing this system, I discovered that the Alps Forcepad is not fully supported by Linux. Basically, the mouse and click is working, but MultiTouch features are not working at all. I mean that my old EliteBook 8460p supported the two finger scrolling perfectly with the Synqptics drivers, but unfortunately, this is not the case for this new computer. After some research, the problem comes from the psmouse module, the touchpad is detected as a generic PS2 mouse. some Google research give me some third party project to give better support for Alps device like https://github.com/he1per/psmouse-dkms-alpsv7, and while the modules seems to be compiled corrected and then finally detected as a Alps device, the multitouch feature still not working. Is there any patch for psmouse that can be provided in order to support the muti touch feature, at last the two fingers scrolling, this is the minimum for having a decent usage of the applications. Thank for your help and best regards Obitwo.

A:MultiTouch issue with Ubuntu and EliteBook Folio 1020

That git project you're trying to build is for an old Linux Kernel (3.13). Firstly it will not build with any recent kernels becuase the source functions/logic have changed too much.In Linux 3.18 support for Forcepad was added in the drivers/input/mouse/synaptics.c file. But this supports the HP 1040 Forcepad. The HP 1020 uses another (perhaps newer) model of Forcepad. I too am desperately looking for a solution..

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Hi! I recently bought a new laptop, i'm very happy with it and it works fine! Although, now i need to access the BIOS Password, something that the previously owner dont recall setting ( A School ) Does anyone know any way to reset/recover the BIOS password to this model, without buying a new motherboard/BIOS Chip or ''Contact HP Support, because they probably need a proof that it's not stolen?I didnt get any receipt from the School that they've bought it, Anyone got any ideas?

A:HP EliteBook Folio 1040 G1 BIOS PASSWORD FORGOTTEN

Hello @OskarB98? Welcome to the HP Support forum. I am afraid that there is no other options other than HP Support for business. Most business class notebooks (including yours Elitebook and Probook) have better security. You will have to contact HP Support for assistance on removing the password. Here is how >> http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html>> http://www8.hp.com/us/en/contact-hp/business-support.html HP Business support should be able to send you a customised SMC.bin file and instructions which you can use  to reset the password. I am sure they do not need any kind of proof - just be somewhat pushy. In order to generate this BIN file they will need your serial number, product number, UUID, etc... found in the startup menu (F1) .  Hope this helps. Let me know if you face any issues.

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Hello, the EliteBook Folio G1 (2016) allows the choice between MS Precision and GlidePoint. The problem described below occurs on both driver versions. (Please also note that I have configured *all* settings (on all 3 locations where mouse settings can be configured), and I did so in a way that rules out that the problem is a result of misconfiguration. Bios, Windows and Touchpad drivers are up-to-date.) Problem: When I try to move the cursor just a little bit (which is a very frequent action in everyday computer usage in general (e.g. cursor positiong, checkboxes), and with certain applications (imaging) in particular), there is no response until I have moved my finger over the touchoad a few millimeters (!). This is very annoyng -- it is impossible to do precise operations. In particular, no such issues exist on my other notebooks. I guess it's some kind of protection so no movements are done when accidental touching the touchpad. However, unlike the "prevent-movement after typing"- option, there is no user-visible setting that would allow the user to disable this annoyance. I am actually considering sending the computer back. It is ironic because this is anything but "Precision". (All the other features and behavior of the touchpad are quite good, btw).  Request: Please forward this problem to your developlemt/software team so they can check whether this can be changed, and then please provide new drivers/etc. They should check wheth... Read more

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Hello, on the German HP website, it's possible to order the new Folio 1020 with Skylake processor.  My question: I'm currently in Germany so I am thinking of ordering it, but I would like to know if HP will provide additional models: Currently, only these models are on offer:- 4k touch with 6y75- FHD antiglare with 6y54 I.e, there is NO 4k antiglare, and there is also NO antiglare with 6y75. I prefer 6y75 with antiglare, and if possible 4k antiglare.  I would like to know if HP plan to release a 4k antiglare version, and also if there will be 6y75 models with antiglare (be it FHD or 4k). Should you not know of any such plans, I would like to ask you to forward to the developers of this model that there surely is a demand for m7 antiglare models, and presumably also a 4k version. Thank you!   

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I want to know if I can easily upgrade my laptop to Windows 10. I've searched the forums, and get either no results, or tens or hundreds of thousands of irrelevant topics.

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Hi, recently received a couple of 820 G3's & went to install an extra 4gb ram into the spare dimm slot, i purchased the correct ram - http://www.kingston.com/en/memory/search/?partid=kcp421ss8/4  however the metal clips for the spare dimm slot are shorter then Dim1 & therefore the ram doesn't fit. Can anyone explain what's going on, its making me feel stupd, the clips dont extend or at least not without force whch I dont want to do in fear of breaking them.

A:Elitebook 820 G3 - RAM Upgrade

Hi, Please use part number on page 40 of the following manual to order RAM from HP.           http://h10032.www1.hp.com/ctg/Manual/c04887199.pdf Regards.

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Hi All, I want to use an additional SSD in my HP Elitebook 820 G2 and look now for the new M.2 SSDs which should fit into the additional M.2 slot . The SSD should be a M.2 form factor with 2260 and just with M-key interface. The disk size should be 120 or 256 GB. Did somebody do this with a HP Elitebook 820 G2 laptop or can recommend a SSD which should work? Thanks in advance TUAN

A:Hp Elitebook 820 g2 upgrade

Hi, Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community! "All technical specifications below for HP EliteBook 820 G2 Notebook PC are easily available on HP support site.HP EliteBook 820 G2 has one SATA 3.0 and one M.2 interface to accommodate, HP EliteBook 820 G2 Notebook PC - QuickSpecs Page 4, "up to 1 TB Hard Drives, 512 GB Solid State Drives, or 256GB PCIe Solid State Drive.M.2 120GB Solid State Drive & 256GB PCIe Solid State Drive can be configured as primary storage or combined with a SATA drive for dual storage performance." Page 8 lists available both hard and solid state drives. Pages 17-22 contain detailed specifications for individual drives listed on page 8.Which for SATA 3.0 interface are among others: Height 0.28 in (7 mm), Max. Width 2.75 in (69.85).And for M.2 interface are among others: Max. Height 0.24 in (6 mm), Width: 0.87 in (22 mm).HP EliteBook 820 G2 Notebook PC and HP EliteBook 720 G2 Notebook PC - Maintenance and Service Guide  Page 20 Computer major components, item no. (15) hard drive and (19) solid-state drive.Page 23 and 24:  See pictures of the M2 interface and SATA HDD bay   Let me know if this works. Thanks. ****Click the White Kudos star to say thanks********Please mark Accept As Solution if it solves your problem****   




I am an HP Employee.

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Have a HP 840 elitebook with a 14" diagonal HD SVA anti-glare flat LED-backlit (1366 x 768) screen. I would like to change this to a 1920 x 1080 ( Full HD ) screen. Is this possible?.
Any help appreciated.

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HI,i am trying to upgrade my 4GB ram to 8GB, i got Kingstone KVR13LSE9S8/4 module.The computer restart befor  loading the windows and keeps on going into loops of restarting. anyone can help please. 

A:Upgrade RAM for Elitebook 8440p

Hi, That RAM is not compatible. Please try:            http://www.crucial.com/usa/en/compatible-upgrade-for/HP---Compaq/elitebook-8440p Regards.

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Hey gang, I'm the proud owner of a 17" Elitebook 8740w.  My current processor is an i5-M520 and I'd like to upgrade it to an i7-720QM or -820QM.  Is there anything I need to look out for, like BIOS updates?  I know the 820QM draws more power (45W vs 35W for the M520 or the 720QM), so do I need a different heat sink? TL;DR: I'd like to upgrade my CPU from the i5-M520 to the l7-720/820QM.  What do I need to look out for?  Do I need a new heatsink? Thanks in advance!  




"Always be polite to your enemies. Nothing annoys them more." (Oscar Wilde)

A:Elitebook 8740w CPU upgrade to i7?

@NROmancer? It's getting late but this I can say for now. For use only with computer models equipped with Quad Core processors 597570-001 For use only with computer models equipped with Dual Core processors 596048-001 http://ark.intel.com/products/43122/Intel-Core-i7-720QM-Processor-6M-Cache-1_60-GHz http://ark.intel.com/products/43124/Intel-Core-i7-820QM-Processor-8M-Cache-1_73-GHz http://ark.intel.com/products/47341/Intel-Core-i5-520M-Processor-3M-Cache-2_40-GHz The sockets are good just like you said 35W  vs 45W Your manual here http://h20628.www2.hp.com/km-ext/kmcsdirect/emr_na-c02749041-1.pdf REO

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Hi all, i wish to upgrade the RAM in my Elitebook 2540p to 8GB or (if possible) to 16GB. This is the information in HP website (http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c02206692): Standard: DDR3 PC3-10600 SDRAM (1333 MHz)* Two SODIMM slots supporting dual-channel memory 1024MB, 2048MB and 4096MB SODIMMs.Maximum Upgradeable to 8192MB with 4096MB SODIMMs in slots 1 and 2.Dual-channel Maximized dual-channel performance requires SODIMMs of the same size and speed in both memory channels. I conclude that to upgrade to 8GB i should use 2 4GB SO-DIMMs (1333 MHz). Is this correct? Additionaly: is it possible, in reality, to upgrade to 16GB? Thanks!











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A:Elitebook 2540p - RAM upgrade

@Alex_C1? You are correct that 8GB is your max. You are limited by the CPU's memory bus. Looks like the CPU's for your model can only take 8GB. Max Memory Size (dependent on memory type)8 GBMemory TypesDDR3 800/1066 http://ark.intel.com/products/43560/Intel-Core-i7-620M-Processor-4M-Cache-2_66-GHz Max Memory Size (dependent on memory type)8 GBMemory TypesDDR3 800/1066 http://ark.intel.com/products/43544/Intel-Core-i5-540M-Processor-3M-Cache-2_53-GHz REO

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I need to replace a new 500G hdd for HP Elitebook 820 G1. Unable to find the info in HP website.  Any help???

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I was wondering how to upgrade my HP Elitebook 8540w (i5) to 8gb of ram and which ram I would need. Thanks

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Is it possible to diy upgrade the screen on the these to 1080p? cost?Can you fit two hard drives in these, one ssd and one 7mm hdd?  

A:Elitebook 820 G3 screen and hdd upgrade

  Here is apart number of full hd Display. Cost may be around 100$(checked from google)821656-001SPS-LCD RAW PNL12.5 LED FHD UWVA AG   I don't think you can have both the drives at the same time as they will come in each others way "physically". Take a look at this link below. Click on Hard Disk Drive and m.2 SSD mini Card. link: http://h20464.www2.hp.com/results.htm?SID=7815289&MEID=E54D4390-CA24-4DC7-89D2-1822D2FA7009 

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Just trying to see what the best possible processor is for this system, QM77 chipset...... looking to upgrade to the top of the lineIntel Core i7-3940XM CPU from 2.90 gigahertz Intel Core i7-3520M 16 GB ram on board, 64 bit to move as much as possible as fast as possible, with a ssd for fewer moving parts, and faster data.......   I like how it runs so far, just bitten by the fast as possible bug.   any and all help I will appreciate.

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Hi, I was just wondering if any1 can help me to make sure that if my HP Elitebook 8540W? will support the bellow processor- http://ark.intel.com/products/50067/Intel-Core-i7-2720QM-Processor-%286M-Cache-2_20-GHz%29?  Thnx in advance !!











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A:HP Elitebook 8540W CPU Upgrade !!

Hi: The processor you want is not supported as shown in the posts above + there are different system boards to even upgrade to a quad core processor if you only have a dual core processor. The BIOS update release notes indicate no support added for the processor you wanted to upgrade to either. http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=321957&prodSeriesId=4096175&swItem=ob-92682-1&prodNameId=4097219&swEnvOID=4059&swLang=13&taskId=135&mode=5 Here is the link to the service manual:  Please refer to Chapter 3, page 26. Look at system boards.  As you can see, there is one system board for the dual-core processors: 520M, 540M, 620M, and a different system board for the quad-core processors: 720QM, 820QM http://bizsupport1.austin.hp.com/bc/docs/support/SupportManual/c02196457/c02196457.pdf So, if you don't already have a 720QM in your notebook, you can only upgrade your notebook with one of the dual core processors. Paul

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i would like to upgrade to windows 10 from 7.  However i want to keep the drive encryption feature that comes with the HP Protect Tool security manager. Has HP created a fix for this so we can continue to use protect tool and upgrade to windows 10? Thank You

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I have an HP Elitebook 8460p. The machine is powerful and can even support 16 gigabytes of RAM. The downfall is that it has Intel HD 3000 graphics (which is VERY, VERY Poor) If I were to upgrade my current processors to Intel Core i5-3380M's, would I get Intel HD 4000 graphics? The socket is the same for both processors. (G2 socket specifically) System Specs: Windows 10 64 bitIntel Core i5-2520m (x4)4 gigabytes of ram (at the moment)250Gb hard drive

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I have tried to upgrade an HP EliteBook 8470p from its default i5-3340M CPU to a i7-3632QM. Specifications (including thermal load, max. 35W in either cases) appear compatible, see i.e. http://ark.intel.com/products/71670/Intel-Core-i7-3632QM-Processor-6M-Cache-up-to-3_20-GHz-BGA and http://ark.intel.com/products/71257/Intel-Core-i5-3340M-Processor-3M-Cache-up-to-3_40-GHz ). Upon booting with the new CPU however the screen remains blank, and only caps lock / num lock will blink together 3 times, then pause, then again blink 3 times and repeat. From the documation it seems that this error code refers to 'memory modules problems', even if the same RAM works flawlessly with the i5 CPU. If I place this latter back, everything works normally again. Is there some special requirement that the i7-3632QM upgrade must satisfy? The new CPU should be supported by the QM77 chipset, and be offered in some EliteBook models; I've also tried to update the BIOS to the latest 68ICF ver. F.62 release (April '15), without improvements. Could there be a whitelist for supported CPU's, may it be somehow bypassed? Thanks,--Al 

A:EliteBook 8470p i7-3632QM CPU upgrade?

Hi, The 8470p series supports many CPU's: PROCESSOR3rd Generation IntelŽ Core? i7-3740QM (2.70 GHz, 6 MB L3 cache, 45W, 4 cores)*   Up to 3.70 GHz with Intel Turbo Boost Technology3rd Generation IntelŽ Core? i7-3720QM (2.60 GHz, 6 MB L3 cache, 45W, 4 cores)*   Up to 3.60 GHz with Intel Turbo Boost Technology3rd Generation IntelŽ Core? i7-3630QM (2.40 GHz, 6 MB L3 cache, 45W, 4 cores)*?   Up to 3.40 GHz with Intel Turbo Boost Technology3rd Generation IntelŽ Core? i7-3610QM (2.30 GHz, 6 MB L3 cache, 45W, 4 cores)*?   Up to 3.30 GHz with Intel Turbo Boost Technology3rd Generation IntelŽ Core? i7-3540M (3.0 GHz, 4 MB L3 cache, 35W, 2 cores)*   Up to 3.70 GHz with Intel Turbo Boost Technology3rd Generation IntelŽ Core? i7-3520M (2.90 GHz, 4 MB L3 cache, 35W, 2 cores)*   Up to 3.60 GHz with Intel Turbo Boost Technology3rd Generation IntelŽ Core? i5-3380M (2.90 GHz, 3 MB L3 cache, 35W, 2 cores)*   Up to 3.60 GHz with Intel Turbo Boost Technology and more:    Source: http://www8.hp.com/h20195/v2/GetPDF.aspx/c04163744.pdf Can you see the problem ? The i7-3632QM use BGA pakage and the i7-3630QM does not. Please swap for a right one. Regards.

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I had a user with an Elitebook 820 G1 and a 128GB hard drive order an upgrade, and the I.T. controller decided to go cheap and order a 320GB laptop spindle drive (like the kind that would go in an Elitebook 840) rather than an SSD.  Now the user is experiencing problems with the laptop getting hot. Is it possible that the 820 cannot adequately cool a mechanical drive? Any input is much appreciated. Dave

A:Elitebook 820 G1 Hard Drive "Upgrade"

@Foose? Yes it should be able to handle the 320GB SATA drive. Support for the following hard drives:? 500-GB, 7200-rpm, SATA, 7.0-mm hard drive? 500-GB, 7200-rpm, SED, 7.0-mm hard drive? 500-GB, 5400-rpm, SATA, FIPS, 7.0-mm hard drive? 320-GB, 7200-rpm, SATA, 7.0-mm hard drive But they are 7mm thin drives. Your manual here. http://h20628.www2.hp.com/km-ext/kmcsdirect/emr_na-c04657844-1.pdf REO

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I have bought 2x4GB ram PC3 10600 CL9 204 SODIMM Kingston KVR13S9S8K2/8 I tried to installe them bouth one at a time and both at the same time but nothing works. Why is that. It is the right ram and fits the specifications for HP. In BIOS you can see that there is installed 8 GB but the bios memory test fails. Why is that? And which memory can I install that will work. The HP memory is so expensive that I it's about half the price of a new computer. TIA  

A:HP elitebook 8440p memory upgrade

Hi: Please read the discussions at the links below...it is exactly the same for your notebook. http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Memory-upgrade-6550b/m-p/534055... http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/RAM-memory-modules-that-actuall...  

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My Elitebook 6930p has an Intel P8700 processor. Can anyone tell me if I can upgrade to the maximum optional processor for this model of a T9900 without any issues?











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A:Processor upgrade on an Elitebook 6930p

Yes all the Intel processors are supported an all the different Intel motherboards offered. So your motherboard will accept the T9900.  Here is the Service Manual: Manual Here is the processor on eBay for $60: http://www.ebay.com/itm/Intel-Core-2-Duo-T9900-SLGEE-3-06GHz-6MB-Cache-1066MHz-CPU-Processor-Mobile-/400731644498?pt=CPUs&hash=item5d4d77a252 If this is "the Answer" please click "Accept as Solution" to help others find it. 

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Hi all, I have a 1st gen EliteBook 8730w from 2008. It is the best machine I have ever owned. It?s still going strong after 8 years. However, have started doing work that would greatly benefit from a CUDA enabled GPU. Neither the FX2700M nor the FX3700M which came with the original 8730w?s, are CUDA enabled.So before I finally throw in the towel and spend a whole bunch of money on a new machine, I?m keen to know if there are any CUDA enabled GPU?s, that would work in an 8730w. Maybe I can squeeze a few more years out of the 8730w.While the Quadro FX2700M and FX3700M are not CUDA enabled, I?ve noticed there are a whole bunch of more recent NVIDIA Quadro mobile GPU?s that are CUDA enabled. For the sake of reference, the list of CUDA enabled Quadro mobile GPU?s may be found here.http://www.nvidia.com/object/quadro-for-mobile-workstations.html My Questions: Are the Quadro FX2700M and Quadro FX3700M, the only GPU?s that can be installed in an 8730w ?Which, if any, of the more recent CUDA enabled Quadro mobile GPU?s, ?can? be successfully installed in an 8730w ?Are there perhaps any other CUDA enabled GPU?s, aside from the Quadro range, that might work in an 8730w ?For the sake of reference, my 8730w?s current spec is as follows. CPU:     Intel Core Duo, P8600.RAM:     8.00 GBGPU:     NVIDIA Quadro FX 2700MDisplay: 17? 1920x1200OS:      64-bit Windows 10.Regards,R

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I have EliteBook 8440p with i7 M620 4GB RAM and WIndows 7 64bit installed.I wanted to upgrade my RAM to 8GB as suggested here and bought 2x4GB RAM of: KINGSTON ValueRAM 4GB DDR3-1333 (PC3-10600) SDRAM-DDR3 1,5 Volt CL9-9-9 204pin I replaced the 2GB card at the back of the laptop with the 4GB Kingston and when I started the windows:The BIOS showed 6GB RAMBut the Windows startup blocked, staying at the black screen with "Windows starting" without the colorful dots forming into a window.I tried restarting, but no change. Any idea what can I try out to fix this issue or upgrade to 8GB? Thank you, Nikolay

A:EliteBook 8440p failed 8GB RAM upgrade

Hi: Please see this related post for a notebook with the same chipset... http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/RAM-memory-modules-that-actuall...

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I'm interested to know if it is possible to upgrade the graphics card in my HP Elitebook 8470W. I know that it came with an AMD FirePro m2000 graphics card and I know that they make several higer end models of that graphics card. Is it possible to purchase a higher end version of that graphics card and install it in my computer.

A:HP Elitebook 8470W Graphics Upgrade

No unlike some of the mobile workstation models yours is switchable discrete video meaning the video is soldered to the motherboard. There is no higher or better motherboard available. Sorry.  See page 120 of the Service Manual here: Your Manual     

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Hi all, i have a quick question today, Actually i have a Hp Elitebook 8440p with core i5 and 2gb ram ( samsung 2rx8 pc3-10600). and i am running windows 7 x64 bit. so i decided to upgrade memory to 8GB and i  install 2x4GB  (matched pair) (hynix 1rx8 pc3-10600). but it does not work. wont start up and goes in loop. and if i put original samsung 2GB back in then its work fine.. i tried many times with all possible combinations but it does not work. and if i go to bios setup, it shows 8GB memory installed in it but cant get thorugh in it. i am wondering is it the problem of 2rx8 and 1rx8? because my original old got 2rx8 and new ones got 1rx8 on it...  i am really worried about it...please help me soon...Thanks in advance











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A:hp elitebook 8440p memory upgrade issue

I cannot say for 100% sure, but yes, I think the number of memory chips on the board can indicate density. The symptoms you have described indicate a density issue to a "T." The memory shows up fine in the BIOS, but the PC refuses to work with it. I have suggested this cause to several others and when they purchased the lower density memory with 16 chips on the board, their problem was solved.

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Hi FolksI have a HP 8540w elitebook, with the Nvidia Quadro FX 880M, Win 7 x64 Pro, Core i7 620M.My question is: is it possible to upgrade the graphics card to a Nvidia Quadro K1100M or K2100M?At the level of standards connector boards and architecture seems everything is compatible. Standards of PCI-E 2.0 and 3.0 write compatible in both directions. But I have heard that HP as it blocks the BIOS setup other devices if they are not supplied by the plant. is this true? If so then it turns out that the maximum that you can put it FX1800M he enters one of the options set .. Or perhaps take K1100M / K2100M from new generations of HP 85XX, or can be of laptops from other manufacturers ?? Another alarming fact that K2100M consumes 55W, while the card installed HP in particular FX1800M consume 45W. With the cooling system is quite clear that to do, but is there enough electrical power?Thank you.











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A:Upgrade Graphics Card on HP Elitebook 8540w

1. The memory simply downclocked and is running at 1333 speed.  2. There is no video card whitelist but you have to be really careful with MXM video cards. Be sure the heatsink is in the same location as the original and you have the same kind of MXM card; i.e the insertion edge is the same. If all that is true you can swap out video cards but it is a major job. 

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Hi! I got a few years old HP EliteBook 8540w and I bought graphic card Radeon r9 270x. Is there any possible ways to connect the graphic card to my laptop? Tnx in advance!

A:Upgrade my HP EliteBook 8540w graphic card

Hi, Is this the one ?    http://www.anandtech.com/show/7503/the-amd-radeon-r9-270x-270-review-feat-asus-his No way you can use desktop video card for laptop internally even the card in your laptop is replaceable (yes, your machine, not all laptops). If you wish to connect this card, please try a very hard way:      http://www.pcworld.com/article/2984716/laptop-computers/how-to-transform-your-laptop-into-a-gaming-p... Regards.Note: I have not tested this and have no plan to test this with my pocket money.

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I wonder if it should be possible to use an mSATA SSD drive by installing it in the mSATA slot? Product number: LG673EA#AK8 (EliteBook 8760w) I have inserted a mSATA SSD drive and it fits, but after boot the computer gives the following message: Wireless Module not supportedThe system has detected that  Wireless module installed in the system is not supported and disabled it.WWAN Module ID (703) Hopefully it is just a matter of configuration/drivers etc...











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A:Can I upgrade my EliteBook 8760w with a mSATA SSD harddrive ...

No it is a hardware barrier. Is the slot you put the mSATA drive into shown on p. 50 of the manual here?: Service Manual That port is for a WWAN (cellular modem) card only. Your laptop is in the Intel Core 2d generation era and the use of mSATA disks even for acceleration cache did not really catch on until the 3rd generation. The circuitry to see and make use of the mSATA disk is just not present in that laptop. Sorry.  if this is "the Answer" please click "Accept as Solution" to help others find it. 

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Hi.... i just got an hp elitebook 8560p and i changed my former laptop to this because of the graphics card... now i found out that the amd radeon 6400m seeies that comes with itsnt as strong as i want it to be... i juat want to know if i can totally change the graphics card or upgrade it... i cant play some games with it... thanks

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Can I upgrade the graphics card on the Elitebook 8460p? I have Intel Core i5 2520m Intel HD 3000 Graphics 

A:Can I upgrade the graphics card on the Elitebook 8460p?

Hi, No, the Intel HD 3000 Graphics is "soldered" to the motherboard and the motherboard has NO slot for you to install a video card. Regards.

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I have a few of this model in our comapny and we have upgraded a few of them to Windows 10. All the ones that were upgraded can no longer get wifi. They all worked perfectly in Windows 7 but as soon as 10 is installed they stop working. The confusing part is the wireless driver is there and says it is working properly. I have tried every network driver from HP's site and none of them make it work. I tried a BIOS Update and that didn't fix anything either. There wireless button that is usually next to airplane mode isn't even there.  Hitting the wi-fi button on the keyboard only turns off bluetooth and nothing else. I went into services, and the WLAN Autoconfig servies wasn't turned on and was set to manual. Turning it back on and setting it to automatic. That made the wifi button next to airplane mode show up finally, but its greyed out and you can't do anything with it. In the Network Connections panel the Wi-Fi shows up as a connection, but says not connected but shows green like it is ready to connect using the Broadcom 43224AGN 802.11a/b/g/n 2x2 Wi-fi Adapter. Since this has happened to every model I figured it must be known issue somewhere but can't find a six still.  Please help!

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For some time I got the following message during startup:1720-SMART Hard Drive detects imminent failure (Failing Attribute: 5)Please back up the contents of the hard drive and run HDD Self Test in F10 Setup.F1=Continue F10 BIOS Setup. For quite some time I started it up with F1 Continuous, but in the end I run de diagnotics of the Setup and run the test.De System Diagnostics gave an error: Unknown failure. Eventually on the HP support SIte I came across the solution to update the Bios of the notebook.Bios Revision: 68CAD Ver.F0ABios Date: 11/25/2010 After a search for 68CAD I came upon a list of multiple Service Packs. Eventually the Bios Update from Windows 7 run (not USB Stick) to download via SP48625 and installed it. During installation I got to hear/see that the update was an outdated version which was compared to the installed version (present) of of date: 04/28/2010. However, continued and installed it and afterwards it remained my PC hang with a black screen and no hardware responds, in short no start up options from USB, DVD/CD, screen is black and no HP logo or something like that. Using one of the other Service pack, namely SP51149 I joined the following text at the tab ' Fixes '.- Fixes an intermittent issue where the system stops responding (hangs) with a black screen during startup when booting to a Microsoft Windows Operating System. This is according to me the problem.Is my notebook become permanently... Read more

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Hello! I purchased a refurbished elitebook 8440p with pre-installed windows 7, 8GB of RAM, 2.40 GHz processor.  I continued to refuse the windows 10 upgrade when it constantly popped up, and then one day I turned on the computer and it upgraded anyway without permission. Ever since the upgrade, if I shut down my computer, or try to put it in sleep or hibernate, when I go to wake it up or turn it on, I always get a blank screen. I generally have to turn it on and off several times before any start up screen will appear. Then half the time, when I do get a start up screen, my cursor is stuck at the top of the page and only moves left or right anytime I try to move it around. So, I have to turn off and on again until a new screen appears. I have investigated how to remove windows 10 and reinstall windows 7. I am past the 10 day or 30 day period. The media creation tool asks for the product key which I type in from the sticker on the bottom of the laptop, but won't let me go past the verification process saying to contact the manufacturer for help.  Apparently there may be specific drivers or something that were removed when it upgraded and the media tool doesn't want to allow me to create anything to let me do a clean reinstall of windows 7. I tried to find an f11 factory reset option after pressing esc at the start up screen. There was no option to do so. The best I could do was "reset" the computer, but it only took it bac... Read more

A:elitebook 8440p windows 10 upgrade messes with booting

Hi: If you live in the USA/Canada, call HP at this number and order a set of recovery disks for your notebook. 1-800-334-5144 Have the serial number handy to give to the customer services rep. A set should cost around $10 delivered via first class mail.  

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Hello,I wonder if somebody have the solution to activate hs2340 HSPA+ MobileBroadband adapter! I got the problem after upgrading the windows from W7 to W10, before I was using "hp connection manager" to activate the device but now it looks like doesn't work with window 10 ? when I try to use it its gives me that "its not active" ? Thanks in advance.











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A:Elitebook 2560p after upgrade to windows 10 hs2340 HSPA+ Mob...

savage75 the other driver is the Ericsson Mobile Broadband   Run windows update after reboot

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Hi!I have HP EliteBook 8460p (Core i5/500GB/4GB RAM/Intel 3000) and I was wondering if I can upgrade it's graphic card and Video Card?I would also like to know that can I upgrade my CPU to i7?Thanks.

A:Graphic and Video Card Upgrade for EliteBook 8460p!?

The CPU can be upgraded.See the following image. Upgrading the graphics solution  depends on whether you have the base model with UMA graphics or one with discrete graphics. If you have the base model (UMA) with the Intel graphics only, then the answer is no.  Check in the Device Manager to see which graphics solution is available, unless you already happen to know. 

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Al enige tijd kreeg ik de volgende melding tijdens het opstarten:1720-SMART Hard Drive detects imminent failure (Failing Attribute: 5)Please back up the contents of the hard drive and run HDD Self Test in F10 Setup.F1=Continue F10 BIOS Setup. Geruime tijd met F1 Continue de notebook gebruikt, maar uiteindelijk de Setup in gegaan en de test gedraaid.De System Diagnostics gaf een een error: Unknown failureError: Unknown failure Uiteindelijk op de HP support SIte kwam ik op de oplossing om een update van de Bios te installeren.Bios Revision: 68CAD Ver.F0ABios Date: 11/25/2010 Na een zoekopdracht naar 68CAD kwam ik op een lijst met meerdere Service Packs.UIteindelijk vanuit WIndows 7 de Bios Update uitgevoerd (niet USB Stick) via SP48625 te downloaden en geinstalleerd.Tijdens installatie kreeg ik wel te horen/zien dat de update een verouderde versie was ten opzicht van de geinstalleerde (aanwezige) versie, datum namelijk 04/28/2010. Toch doorgegaan en geinstalleerd en daarna bleef mijn PC hangen met een zwart scherm en geen enkele hardware reacgeerd, kortom geen opstart mogelijkheden vanaf USB, DVD/CD, scherm zwart en geen HP logo oid dat te voorschijn kwam. Via een van de andere ServicePAcks, namelijk SP51149 kwam ik bij de volgende tekst bij kopje 'Fixes'.- Fixes an intermittent issue where the system stops responding (hangs) with a black screen during startup when booting to a Microsoft Windows Operating System. Dit is volgens mij het probleem.Is ... Read more

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Have an HP EliteBook 8730W with 2GB of ram running perfectly with no problems, like it so much decided to upgrade to 4GB of ram and the world stopped turning. After installing additional 2GB the computer immediately started booting to a BLACK SCREEN only.  No Caps or Number lights are flashing.  CPU fan is spinning... Steps taken:1) Removed additional installed memory and powered on: BLACK SCREEN.2) Attempted to boot holding windows/B: Flashing NUM LIGHT and BLACK SCREEN.3) Attempted to enter bios setup after power on f10 f10: BLACK SCREEN.4) Removed all memory: BLACK SCREEN.5) Moved memory from slot to slot: BLACK SCREEN.6) Removed all power, battery, cmos battery.  Held power button one minute. Powered on. BLACK SCREEN. Threw against the wall multiple times, repeatedly smacked my wife mulitiple times :BLACK SCREEN NO DINNER. Does ANYONE have any ways to resolve this issue.  (other then the no dinner problem, thank you)  

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Already saw differents answer but never by the one guy that say.. "Yes, i already upgrade my dual core cpu to quad core in my elitebook 8470p"I saw documents with info from hp with "3610qm 3630qm 3720qm and 3740qm" support for 8470p and 8570p models in this forum.There in JUNE 2012, The product overview:http://h20565.www2.hp.com/hpsc/doc/public/display?docLocale=en_US&docId=emr_na-c03373336Said only 3610qm and 3720qm are compatible with the 8470p.But recently document i saw from hp (and i think is the reference guide more actual, january 2013 ) to 8470p and 8470w models like this:http://h20628.www2.hp.com/km-ext/kmcsdirect/emr_na-c03659338-3.pdfthere is not clear, even this document show that only 8470w support quadcore and for 8470p show only dual core models..so i need confirmation before buy quad core model, anybody can confirm if its possible??Thanks a lot

A:HP Elitebook 8470P Dual Core to Quad Core upgrade, it suppor...

Hi, HP Elitebook 8470P is a series of many models/products of laptops and can spread over few years. Very hard to answer because we don't know which year is for your machine. Lately HP gives G1, G2, G3 ..... for some series that give us more information. The document in front of me now dated June 2013 gives another side of the picture PROCESSOR3rd Generation IntelŽ Core? i7-3740QM (2.70 GHz, 6 MB L3 cache, 45W, 4 cores)*Up to 3.70 GHz with Intel Turbo Boost Technology3rd Generation IntelŽ Core? i7-3720QM (2.60 GHz, 6 MB L3 cache, 45W, 4 cores)*Up to 3.60 GHz with Intel Turbo Boost Technology3rd Generation IntelŽ Core? i7-3630QM (2.40 GHz, 6 MB L3 cache, 45W, 4 cores)*?Up to 3.40 GHz with Intel Turbo Boost Technology3rd Generation IntelŽ Core? i7-3610QM (2.30 GHz, 6 MB L3 cache, 45W, 4 cores)*?Up to 3.30 GHz with Intel Turbo Boost Technology3rd Generation IntelŽ Core? i7-3540M (3.0 GHz, 4 MB L3 cache, 35W, 2 cores)*Up to 3.70 GHz with Intel Turbo Boost Technology3rd Generation IntelŽ Core? i7-3520M (2.90 GHz, 4 MB L3 cache, 35W, 2 cores)*Up to 3.60 GHz with Intel Turbo Boost Technology3rd Generation IntelŽ Core? i5-3380M (2.90 GHz, 3 MB L3 cache, 35W, 2 cores)*Up to 3.60 GHz with Intel Turbo Boost Technology3rd Generation IntelŽ Core? i5-3360M (2.80 GHz, 3 MB L3 cache, 35W, 2 cores)*Up to 3.50 GHz with Intel Turbo Boost Technology3rd Generation IntelŽ Core? i5-3340M (2.70 GHz, 3 MB L3 cache, 35W, 2 cores)*Up to 3.40 GHz with I... Read more

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I want to install miniPCI-E HP UN2400 (vid:03F0  pid:201D) modem in my HP 9470m? Please say me -this wwan card located in WhiteList of HP 9470m? (my bios ver - 68IBD Ver. 62 )

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Hi, I recently switched to a 9470m Elitebook folio - but the fan noise is killing me when docked in and standing on the desk near me. Is there any possibility to reduce the noise? Already done:- BIOS update- BIOS setting "fan always on on AC power" deactivated Windows 7 x64 Enterprise Already tried speedfan but it seems that it couln`t detect the fan. thanks

A:Fan noise HP 9470m

Its either a faulty fan or a faulty thermal sensor on the board. You need to call tech support to get a case loged to get the issue resolved.

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Hello,In my company we have Hp 9470m Laptops.We have noticed some problems regarding the external screen showing some light distortion in a verity of screen types. If I use the DP port it will be O.K but via VGA the problem remains.Using different laptop on the same screen will show a clean picture with no distortion, so the problem is from the HP 9470m.  What can I do?Is this issue is something familiar?Thank you.

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i cant install bluetooth driver in hp elitebook folio 9470m in windows 10. i check built in device in BIOS there is no bluetooth device present. is it possible thatFolio 9470m not have bluetooth device in some models ?

A:is it possible thatFolio 9470m not have bluetooth device in ...

@zubair044? Your BT is a combo of your WiFi card. What WiFi card do you have installed??? REO

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