Tech Problem Aggregator

HP TouchSmart 520 All-In-One Won't Turn On

Q: HP TouchSmart 520 All-In-One Won't Turn On

Hello, Our TouchSmart PC will no longer turn on. It was working yesterday but today will not turn on. The LED on the back of the computer where the power supply meets the PC is off. When you press the power button the LED light flickers green one time but remains off. The computer does not power up at all. I have tested the power supply with a laptop and it is working. I have also tried another identical powersupply on the PC but the same thing occurs. Thanks

A: HP TouchSmart 520 All-In-One Won't Turn On

Hello @cb086, I have reviewed your post and as the adapter works on another device I believe you problem is on the motherboard. The issue appears to be a physical issue. Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html.I would like to thank you for posting on the HP Forums. Have a great day!

2 more replies
Answer Match 57.54%

I own an HP Envy TouchSmart 15 Notebook PC product number: E0K05UA#ABA and Model: 15-j053cl
 
I had a couple plastic screw inserts that hold the right side hinge to the top cover of the laptop break due to very high strength of the hinges which caused the top cover of the laptop to pry apart from the base enclosure when opened (a problem many owners of this laptop model have had). Since I was out of warranty I ordered a replacement on Ebay using the correct part number 720570-001 and disassembled my laptop to make the repairs and loosen the hinges while I was at it. I swapped out all parts being careful to note where and how plugs and ribbons were connected so I could put it back together correctly. Now after having it reassembled it will not turn on.
 
I get a white LED light to turn on when I plug in the power cord AC adapter (should be amber/orange in color to signify it is charging the battery) but no other sounds lights or signs of life. I have attempted to remove the battery and power cord, pressed the power button for 8-30 seconds to drain power and do a reset and then try to power up with plugging in the power cord but it won’t turn on. I also tried to power up by removing one part at a time including the hard drive, two RAM sticks, and wireless card but still not able to turn on. Do you have any ideas for what may be wrong or steps I can take to troubleshoot? Is this possible a mother board issue? Everything was working fine before embarking on this r... Read more

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Answer Match 57.54%

I have several Touchsmart PC 520-1155 that all appear to be suffering from the same issue. In short they will no longer turn on. These computers were all purchased at the same time in late 2012, and now, one by one the stop turning on. I have read other forums where users are experiencing the same issue with this model. It is often suggested that troubleshooting the Power Block / AC Adapter wil help, (see link below) however in this case the steps provided were not relevant. I have tested the power block / AC adapter with computers that still continue to function and they work without questions, however the computers and the little green LED light will not turn on. I have spoken with HP phone support and because these failures occurred outside of the manufactures warranty period it will cost up to $300.00 per machine to identify and potentially fix the machine allow them to turn on. Has anyone identified the root cause of this issues? Can anyone provide steps to fix? Using and Testing the AC Power Adapterwww1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c00363266

A:HP Touchsmart PC 520-1155 will not turn on

I just sent you a private message. If you are not sure how to check your forum messages, this post has instructions.

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Answer Match 57.54%

hp touchsmart 310-1125y won't turn on. It's plugged in & the adapter lights up, so does the light behind the monitor. Power button won't light up or flash.Any solutions? Thanks.Model: http://support.hp.com/us-en/product/HP-TouchSmart-300-Desktop-PC-series/4348689/model/5109363/

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Answer Match 57.54%

Hi, I'm having troubles turning my laptop on. I have a Hp Envy 15 Touchsmart. I've tried doing a reboot by taking the battery out and holding power for a minute and trying to reboot it but nothing happened. It was plugged in and fully charged when it turned off. The charging light is still on when it is plugged into the wall.A few weeks ago it randomly restarted and shut off when I was watching a movie on it but it rebooted no problem.My phone fell out of my hand 3 nights ago and landed just left of the track pad when it shut off and won't turn back on.

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Answer Match 57.54%

Hi there... I have been having this issue for quite some time now, where my Touchsmart just turns off at random times.  I have tried to find some advice online for ideas to resolve it - have bought a new power supply yesterday, which didn't solve the issue.  The next step in my view would be to take it apart and replace the fan(s) in case it's overheating.  On first boot, the computer will stay on for about 30 mins, then shut off.  On trying to boot back up, sometimes it won't even get to Windows screen before shutting off - hence my feeling it's an overheating problem.  Would someone have a service manual on this model?  And would anyone know how many fan's there are in this model? Thanks!Cam

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Answer Match 57.12%

Hello,  This is my first time on this site and I have been having some trouble with my computer.FIrst of all, my computer is the HP Envy 23 Touchsmart PC and its roughly around 3-4 years old. For all this time, it has been working fine without any problems, but one day I was playing a game on my computer and it randomly shut down. At first, I thought I accidentally kicked a cord, so I made sure every cord was in their sockets tightly. Thinking it was a loose cord that caused it to shut down, I tried to turn it on again. Unfortunately, there was no luck.   In furthur investigation on my computer, I noticed my power cord was making a small beeping/chirping noise every 2-3 seconds with its green light flashing on and off in sync with the green light. What I found interesting was when I unplugged the power cord from the computer, the green light would actually stay solid without it blinking or making any noise. When i replug it back in, it continues to blink and make the small beeping noise again. As a computer amateur, I am afraid to open my computer up and try to fix the problem myself. And I was also hoping for some solutions here on this site before bringing it into a store to get it fixed.  I also updated my computer to Windows 10 if any of that matters. Thank you for your time!

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Answer Match 49.56%

Hello, I am Portuguese and I have a driver problem with my computer.
Computer Information (HP):

Model: Notebook PC HP TouchSmart tm2-2050e
Operating System: Windows 7 64bit (service pack 1)
Version bios: f.25
antivirus: avast free
Maintenance: ccleaner and Advanced SystemCare Pro
Update drivers: ma-config and SlimDrivers









The problem is as follows:

The hard drive was in trouble, so it was replaced.

Then I put the windows 7 again.

And there was no problem, until the driver (s) touch (touchsmart) does not work.







I've done:

I tested it with my finger and pen hit the computer screen.

I went to HP's download page all available drivers for my computer, did not work.

Update drivers with the program ma-config and SlimDrivers not resulted.









Link all the information from my computer:
Configura??o Resumo

Link information about my dxdiag (hosted on google docs / drive):
https://docs.google.com/file/d/0B1iZ...it?usp=sharing


Sorry about the spelling mistakes.

And please, help me.

Thank you.

A:Notebook HP touchsmart tm2-2050ep error driver touchsmart

Hi there .... I understand your touch screen is not working .... Is the touch-pad working though ? Is there any errors in the Device manager ? .... Which Drivers did you download from the HP web site ? .... Did you download Drivers from any where else ? ... Also where you able to get Windows activated ?

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Answer Match 34.86%

I am having trouble with the touch screen aspect of my computer. It works to scroll pages, and click icons, but the multi touch to zoom has stopped working. I have already turned off the touch screen and turned back on, and also have reset my comupter back to default. Help please!
 

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Answer Match 34.86%

Hi, I have a touchsmart tm2, with windows 7 x64 and  i could use a external monitor, with no problems.when i upgrade to windows 10, the external monitor canīt be deteted.i upgrade the amd driver and the intel driver, but it donīt work.Can anyone give a help! Best regards 

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Answer Match 34.86%

Hello, i have a HP TouchSmart computer that i need to reformat badly. I am wondering if reformatting it with any regular vista CD key will lose such features as the touchscreen, wireless mouse & keyboard, built in webcam.

The Original owner of the computer claims it came with its own Vista CD key that he lost.

A:HP TouchSmart

Hi Jack0000


If the HP restore partition is in good condition (not damaged or malware-ridden), you can perform a re-write of the factory-original hard-disk-image by tapping the F11 as your HP is first powered on, then following the prompts as shown (step-by-step, with screenshots) in the following instructions at the HP support website --- http://h10025.www1.hp.com/ewfrf/wc/d...=3752240#N1066

Note that you'd first want to move any data that you wish to save off to removable or external media before you run a return to factory original.

Once the factory-original image is restored, you'll have to visit Windows Update to get the Security Updates since the TouchSmart was shipped. You'll want to update the Security software as well (if you need a free alternative, I think "avast! antivirus" is a good choice).

Once the PC is updated and fully protected against malware, you can then create a recovery disk set onto DVDs following the instructions from this HP support webpage --- http://h10025.www1.hp.com/ewfrf/wc/d...name=c00882383

Having made your own Recovery DVD set allows you the freedom of running the recovery onto a new, blank drive - should you need or wish to upgrade to a new hard drive in the future.

You can, of course, also order Recovery DVDs directly from HP for most models. The price is considerably less than purchasing a Windows license retail. Much less.

Best of luck
. . . Gary

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Answer Match 34.86%

My hp touchsmart 300 1025 is shutting down unexpectadly. I have had it for a little over a year (out of warranty) and it just started to shut down after a few minutes of use. Not sure if it is an overheating problem or a power supply issue? Anybody with same problem? Suggestions welcome!
 

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Answer Match 34.86%

Hello I have a HP Pavilion TouchSmart Laptop.In the last week the touch screen has stopped working.I was just wondering if anyone was able to help me to get this running again as its really annoying without itThanks in advance

A:touchsmart

Hello @S_tim, Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums, I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More. I understand that you are having an issue with the Touch Screen, and wanted to assist you! To start, can you provide me with the Product Number and Operating System of the notebook?  You can use the links below to help you with that information:HP Customer Support - ProductsWhich Windows operating system am I running? In the meantime, try performing a System Restore to set the notebook back to its previous working state.  If you are still having trouble, then try reviewing the following document, and let me know how it goes: HP Notebook PCs - Touch Screen Issues (Windows 8) Please let me know if this information helps you resolve the issue by marking this post as "Accept as Solution", this will help others easily find the information they may be looking for.  Also, clicking the Thumbs up below is a great way to say thanks! Have a great day!

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Answer Match 34.86%

Hello I have a HP Pavilion TouchSmart Laptop.In the last week the touch screen has stopped working.I was just wondering if anyone was able to help me to get this running again as its really annoying without itThanks in advance

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Answer Match 34.86%

My question: Is the TouchSmart tm2 compatible with WIN 10 and what must be accomplished to achieve a successful install? First, a slignt rant.I was successfuly running WIN 10 on my TouchSmart tm2 when I updated a video driver and afterwards could only get a blank screen. Yes, my bad! I paid HP $99 for incident support and their only suggestion was to do a full system recovery & reinstall WIN 7 Pro. Really? You made me pay for that?  Since I didn't have the OS disks (it was OEM) I had to pay HP $25 for the media and $15 FOR SECOND DAY DELIVERY ONLY TO HAVE THE MEDIA ARRIVE ON DAY 3.  I can't reach anyone at HP to refund the delivery failure. Now support is stating that my computer isn't compatible with WIN 10. If I was successfully running WIN 10, why is it now un compatable?  

A:touchsmart tm2 and win 10

I have just sent you a private message. If you are not sure how to check your forum messages, this post has instructions.

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Answer Match 34.86%

Good morning, I wanted to know if there is a varsione updated TouchSmart suite for windows 10.After the upgrade from Windows 7 to Windows 10 icon no longer works.Thank look

A:HP TouchSmart

  HI there is no windows 10 driver for HP Touchsmart 600-1205it 

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Answer Match 34.86%

My HP Touchsmart 600 desktop computer has a roughly 5 inch square dead spot on the upper left hand corner of the screen.  Is this a problem that can be easily repaired?  If so, can this be repaired locally? Thank you... Bruce A. Henderson

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Answer Match 34.86%

Buongiorno, volevo sapere se c'č una varsione aggiornato TouchSmart suite per windows 10.Dopo l'aggiornamento da Windows 7 a Windows 10 icona non funziona pių.Grazie aspetto

A:HP TouchSmart

  hi this is a English support forum not Italian

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Answer Match 34.44%

Hi

I have configured ad-hoc network for internet sharing from my PC. Normally I start it by
netsh wlan start hostednetwork
As I noticed the hotspot is automatically turned off when I turn off WiFi adapter. So I have two questions:

How do I turn on WiFi by command line, so that I can control it from various commandline scripts?
How do I configure the script for WiFi for autostarting hotspot whenever WiFi is turned on?

netsh wlan ...

A:How to turn on WiFi adapter from command line / How to turn on hotspot

  
Quote: Originally Posted by Anakunda


Hi

I have configured ad-hoc network for internet sharing from my PC. Normally I start it by
netsh wlan start hostednetwork
As I noticed the hotspot is automatically turned off when I turn off WiFi adapter. So I have two questions:

How do I turn on WiFi by command line, so that I can control it from various commandline scripts?
How do I configure the script for WiFi for autostarting hotspot whenever WiFi is turned on?

netsh wlan ...


Ad-Hoc requires that you restart the session each time.

Connectify pro has an auto start option that does this but it's a paid version, connectify lite is free but I'm not sure if has auto start.

Download - Connectify

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Answer Match 34.44%

I have a bit of a strange issue with my computer. Forgive me if I'm a little too descriptive, but I'm not sure which details are relevant and which are not for such a problem. First, the specs:

Model: eMachines T2984
Operating System: Windows XP Service Pack 2
Processor: Intel Celeron D Processor 340, 2.93 GHZ, 256K L2 Cache, 533 MHZ FSB
Power Supply Unit: Bestec Model: ATX-250-12E REV: P7
Motherboard: I can't tell, but it appears to be an Intel motherboard by the number of Intel labels on it
RAM: 512 MB DDR SD originally, added 1 GB a couple of months ago
Let me know if you need anything else...

Yesterday, I got home from shopping around 1PM, and I tried to start the computer. I pushed the power button, and nothing happened. I checked all of the cords, and they were all plugged in. Not knowing what else to do, I opened up the case to see if there was something obviously wrong. The only thing that I noticed (other than a bunch of dust) was that the power supply unit was still hot. I shut the computer down about 5 hours earlier after about 20 minutes of use, so it seemed strange that the power supply was still hot. I unplugged the computer just in case there was some sort of fire hazard.

At this point, I called a friend who suggested that the problem might be with the motherboard or the power supply unit.

A few hours later, I plugged it back in to try to get it to work. As soon as I plugged it in, the entire unit suddenly started "running" by itsel... Read more

A:Computer Doesn't Turn on, Fans and Some Lights Turn on Automatically

I would suspect that the Power Supply Unit (PSU) is going south. If you have a spare one laying around, install it and see if the problem goes away.
You can buy a new,better PSU from Newegg for about $40.00. I have used a Thermaltake 430 watt in one of my machines for some time now and it works well.
You will have to check the size of your PSU to be sure a new one will fit into the eMachine.
Here's the page with that PSU on it. It's the last one on the list.
http://www.newegg.com/Product/ProductList.aspx?Submit=ENE&N=2010320058+50001379&name=Thermaltake
 

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Answer Match 34.44%

I have a currently crippled HP touchsmart 300-1003. I replaced a dead hard drive with a new 1TB HDD. I have available to me 2 sets of touchsmart recovery disks, and Windows 7 Bootable USB drive (made with win7 tool). The official recovery CDs do absolutely nothing but tell me MBR IS MISSING PRESS CTRL ALT DEL TO RESTART. The bios lists my new HDD (can tell because size is now 1000GB). I cannot choose USB drive as first boot in bios or boot order (this pc has two different menus for the same function, idky). Is there a bootdisk I can use to fixmbr? Please be so kind to provide a guide to getting a touch computer running from the begininng. All the advice online seems to be for computers that will go to a recovery screen already. If I could do that I wouldn't need the disks, lol. I would like to install the touchsmart software but will settle for any windows at this point. Thanks in advance to anyone that is able to walk me through the process.1 Hour Later: To use MSWIN7 USB Tool, I had to ENABLE BOOT DIAGNOSTIC from BIOS, power on, let the black screen read Configured 01 usb drive, ctrlaltdel, f10 to bios again, disable boot diagnostic screen, save and continue f5, then hit ESC for tiny boot menu at the HP LOGO, pick USB 2.0 as first boot. The tool started windows as Repair (which I followed MSguide for bootsec and /fixmbr, no clue if that fixed mbr tho) and Install Windows 7. I picked install. More updates to come.

A:HP Touchsmart 300-1003

hi i would download a hdd utility from the maker of the harddrive ,burn it to cd ,usually instruction on ther sitr on how to do this ,to setup harddrive for first time use,it may just need to be formatted to create that mbr that seems to be missing .
burn it to cd ,usually instruction on ther sitr on how to do this ,,
a list of links to most makers can be found on bleepingcomputers i thought but i couldn't fine i ,i will post this site with links to most makers .good luck
http://www.tacktech.com/display.cfm?ttid=287

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Answer Match 34.44%

I've got a TouchSmart 610-1280qd desktop. It was working fine until 1 week ago when my home had a power outage. Now, it won't even boot up. No power, nothing. Even the power brick light is out. I bought a replacement power brick and when I plug it in, the green led light on the new brick(the old is blue) immediately goes out and there's still no power. The power button effects no response, nor does any button on the keyboard have any effect. There's just no power to the entire computer. I've tried plugging both the old and new power bricks in and initially, the blue and green lights on each respectively go on, until I plug them into the desktop.  Then the lights go out and still no power and no response by pressing the power button or any button on the keyboard. I've also tried plugging in the old and new power bricks without the surge protector. The power bricks lights go on, but as soon as I plug them in, still no power. I've tried different outlets around my house and the power bricks lights go on, but as soon as I plug them into the desktop, no power. I've tried plugging he power bricks into the desktop first, then the outlets, and no power at all either in the desktop. There is no response at any stage where i've pressed the keyboards buttons. The desktop just doesn't have any power at all.   Anyone have a problem with this? I really hope it isn't what I think it is and the motherboard is out.      &nb... Read more

A:Touchsmart 610 no power

Hi there @MrJimCee1, Welcome to the HP Support Forums! It is a great place to find the help you need, from other users, HP experts and other support personnel. I understand that your computer is not starting properly and does not appear to be getting power. I am happy to help with this.  I recommend that you look at this document: HP PCs - Computer Does Not Start (Windows 7). For your purposes you are probably going to have to do Step 1 and then in Step 2, the first section "The computer does not turn on".  If after finishing Step 2 there is a change, and the computer is getting power let me know if there is still an issue I can help  you with, if it still does not receive power, then you should contact phone support. Please use the following http://www.hp.com/contacthp and create a case for your issue and contact HP. If you live outside the US/Canada, please click the link below to get the contact information for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html Let me know how that works for you, and if it does resolve your issue, please mark this post as a solution. Kudos would also be appreciated.  

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Answer Match 34.44%

I bought a8GB [2x4GB] DDR3-1333 RAM Memory Upgrade Kit forto upgrade my HP Touchsmart 600-1050 All in one. However, it hadn't worked and showed only black screen after installed.The discription is4GB DDR3-1333 PC3-10600 Non-ECC Unbuffered 204 Pin 1.5V CL=9 Memory After then, I bought a different one of8GB Kit (4GBx2) DDR3 1600 MT/s (PC3 - 12800) CL11 SODIMM Notebook Memory Modules CT2KIT51264BF160B / CT2CP51264BF160B at amaozn.com It has the same problem.Are those not compitable with my computer? If so, please let me know a compitable memory set for upgrade.   

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Answer Match 34.44%

In my quest to clean out a bunch of unused programs, I found that I have HP TouchSmart Recipe Box.

After researching about this, I decided it just might be something my wife could use; however, everything I have read about it says it is for HP TouchSmart computers.

My desk-top is HP but I don't think it is a TouchSmart.

My question is, must we have a TouchSmart computer to utilize the HP TouchSmart Recipe Box ?

Thanks.
 

A:HP TouchSmart Recipe Box ???

Try these Google searches:

HP Magic Canvas
HP TouchSmart Recipe Box

What exact model of HP do you have? I find it difficult to believe it isn't a touchsmart if it came with the software. It looks like the apps can be used with a keyboard in many cases, though. See review video in your other thread.
 

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Answer Match 34.44%

New Computer, that I need to send in, but for piece of mind, I would like to know what's going on. They will repair back to original state, but I will have to reload all programs. Want to make sure that it is not a conflict. Windows 7 64 bit Ultimate.
Thanks in advance for all the help.

A:BSOD - HP TouchSmart 600

SNAFU, welcome to the forum. That is quite few dumps! I looked at your four most recent dumps. All have the same error code and are nearly identical.

I recommend that you uninstall Zone Alarm using this uninstall tool: http://download.zonealarm.com/bin/fr...cpes_clean.exe. ZA is a documented and well known cause of BSOD's on some Win 7 systems. Make sure Windows Firewall is turned on.






Quote:
Error code 7F, UNEXPECTED_KERNEL_MODE_TRAP.







Quote:
Usual causes: Memory corruption, Hardware (memory in particular), Installing a faulty or mismatched hardware (especially memory) or a failure after installing it, 3rd party firewall, Device drivers, SCSI/network/BIOS updates needed, Improperly seated cards, Incompatible storage devices, Overclocking, Virus scanner, Backup tool, Bad motherboard, Missing Service Pack



Code:
Windows 7 Kernel Version 7600 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`02c1c000 PsLoadedModuleList = 0xfffff800`02e59e50
Debug session time: Thu Nov 4 16:19:58.484 2010 (GMT-5)
System Uptime: 0 days 21:58:02.827
Loading Kernel Symbols
...............................................................
................................................................
.............................................
Loading User Symbols
Loading unloaded module list
....
************************... Read more

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Answer Match 34.44%

My hard drive is going bad (does not recognize hard drive on startup, did have a periodic clicking noise recently but that has gone away). 1.  Is there a way to confirm if its the hard drive or controller2.  Will the recovery USB load the OS?  If so which one.  I upgraded to Windows 10. Thanks for your help.

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Answer Match 34.44%

Upgraded to windows 10 and now unable to use convenient features I've had for years.  My touchpad is disabled, so can't just tap the pad to select what I want; my DigitalPersona fingerprint is disabled and in trying to enable it again, it appears to want to trick me to permanently delete my saved fingerprint.  How can I get these features back.  Thanks.

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Answer Match 34.44%

I have a HP TouchSmart Computer. Since downloading updates from HP and Microsoft - my computer does not want to work - My Computer uses Vista.

It starts off fine, however as soon as I open a programme, task manager, anything - it stops says its 'not responding'. The only way out is to hold the power button in for approx. 5 secs.

I am not to up on computers, I have tried lots of things, i have had a couple of codes 0x490 and 0xc000000f - but I am not lost - I am using my old computer to put this message on here - whilst my HP TouchSmart sulks.

Any Help Please ~ Thank You in advance ~ Gail
 

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Answer Match 34.44%

Hi all,

I have been getting BSOD sporadically on
HP touchsmart 600 all in one pc Home premium Windows 7 64bit.

I updated the driver but nothing happened. also uninstall all unnecessary programs but nothing yet.


Last dump info:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF80003090611
BCP3: FFFFF880009A9998
BCP4: FFFFF880009A91F0
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\041715-20982-01.dmp
C:\Users\Admin\AppData\Local\Temp\WER-361111-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt


Your help is well appreciated.

Thanks

A:HP touchsmart 600 with BSOD

I wanted to add that, this might be happening when updates are getting installed or something like that.

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Answer Match 34.44%

ok guys i really need some help/guidance here.  There is so much infomation here that im sincerely overwhelmed... I will give you as much information as I have and hope SOMEONE can help! First, I hope i selected the correct board to write this in. As stated, I have a pavilion touchsmart23 all in one pc. I am NOT at ALL computer saavy so work with me here. I dont know if its 32 bit or not nor do I know if it is imperative to my issue. Here is my problem. My computer works fine 70% of the time. Suddenly the screen will go black and give me a disk boot error message. I cant remember word for word but this is what it saYS: "no boot disk has been detected or boot disk has failed". When this happenes, I have to disconnect the computer from the wall and reconnect and start over. This always fixes it so it leads me to believe it is some sort of glitch. I called HP and they told me to run a system quick and extensive check on the hard drive which i have done. Both passed and no errors reported. Another thing that will happen is that the screen will go dark, (typically after idling and when i return and move the mouse or type on keyboard, the screen never lights up again as its supposed to when it is no longer idling. It stays VERY dark and I can barely makeout the screen.  I am not sure why this is happening nor do I know what steps to take from here. I am hoping someone can suggest the next step for me or refer me to a thread that already covers thi... Read more

A:hp pavilion touchsmart 23 all in one

2 more replies
Answer Match 34.44%

Is this pc compatible with win 10?Thansk  

A:HP TouchSmart 600 Windows 10

I have a HP TouchSmart 600 and based on my experience it's not compatible with Windows 10  not even with Windows 8.x and later.

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Answer Match 34.44%

Can I install XP on this workstation? It's now runnig on Vista.
I think that will get a problem with the drivers.....

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Answer Match 34.44%

Hi, I need to purchase a new motherboard for my TouchSmart 610.  I've opened up the computer and found that the motherboard installed in the computer is model number DA0ZN8MB6I0 (Part number 648511-001).  While trying to find a place to purchase this mother board, I see that is motherboard is fairly expensive.  While searhing I also found another motherboard, model number DA0ZN9MB6H0 (Part number 648512-001), which is also used in the TouchSmart 610.  Visually this motherboard looks the same at the orignal motherboard and is significanly cheaper.  The part numbers differ by only one digit (before the revisoin number, 001), which makes me think that the two motherboards are very similar. Does anyone know if these two motehrboard are compatiable/interchangeable?  Where can I get information on the difference between these two motherboards? My motherboard has a built in video cards, does anyone know if the second motehrboard does as well?  or will I need to purchase a seperate video card if I were to purchase that motherbaord? Thanks for the help.

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I have an HP Envy20 AiO touchsmart pc and just installed win 10 and it has been working fine and I restarted it today and the power button lights and the fan goes but the screen remains black. I can use my mouse but not my keyboard and every few minutes it sleeps numerous times for seconds then comes back yet the screen stays dark.

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Hello, so I have a hp touchsmart 600-1350a although theres no av cable or hdmi port i checked on the web and it said thathp touchsmart has a hdmi port, also I dont have any ambient light too?

A:PS4 to a HP Touchsmart 600 - 1350a

Hi @markdag, Welcome to the HP Support Forums! It is a great place to find the help you need, from other users, HP experts and other support personnel.I understand that you are looking for information on connecting your Touchsmart  All-in-One to a PS4. I am happy to give you a hand with this. The available connections on Touchsmart and All-in-Ones in general vary from model to model. Some have an HDMI port that can be used as an input, and others do not. Looking at the specifications of the model you gave: HP TouchSmart 600-1350a Desktop PC Product Specifications, it shows in one diagram that it could potentially have video inputs, but it is an option. If your system does not have those, then you would not be able to use the display on the All-in-One with your PS4.   I hope that helps clarify, and if it does resolve your issue, please mark this post as a solution. Kudos would also be appreciated.   

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I'm wanting to add a second screen to my Touchsmart 520 for work but i'm not sure if i can do this or how to do this.. please help.

A:Can i add a second screen to my HP Touchsmart 520

Depending on what the device is expected to do, something along this line might be what you desire.http://www.amazon.com/Plugable-Graphics-Multiple-Monitors-1920x1080/dp/B004AIJE9G/ref=sr_1_12?s=elec...

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Windows media center live tv works. Touchsmart live tv product of Cyberlink, comes up with a blank black screen. Seems there should be some way to e.g. sync these two programs to Touchsmart works. Any ideas are appreciated.

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I am new to the forum but a long time computer tech. I have been to the forum on various occasions for help on fixing different issues. I have to say this is a great community that helps alot of people including myself. I've ran into an issue that I believe is needing some of you guys expertise.
What I have is a touchsmart laptop from HP that the keyboard and the touchpad mouse quit working. I have searched all over the internet looking for answers and came across a few telling me to pull the battery and AC adapter to reset the computer. I've had no luck on this being a solution. I have read that booting the computer with the touchscreen facing out is what causes this issue.

So I've tried pulling the power and the battery then holding the power button in to drain any residual energy left on the CPU. And upon booting the computer keyboard will respond but only for the menu that states for starting Windows normally or in Safe mode. After letting the computer boot completely the keyboard and touchpad quits working altogether. This is booting it up in safe mode or in normal mode. The laptop is running Windows 7 Home Premium and I believe that this is my only issue. Any help or ideas on what else to troubleshoot will be greatly appreciated. Thanks in advance.
 

A:HP Touchsmart tx2-1377nr

bump
 

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I have turned on the pc and found out that there is "cpu fan not detected" f1 - boot.I was advised bybthe owner to use vaccuum cleaner to clean the fan at the bottom. It works pne time but after a while comes the same problem again. How can i solve it without opening the product?

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I have turned on the pc and found out that there is "cpu fan not detected" f1 - boot.I was advised bybthe owner to use vaccuum cleaner to clean the fan at the bottom. It works pne time but after a while comes the same problem again. How can i solve it without opening the product?

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Hi, The LCD on my Touchsmart 11 has failed. It was flickering vertical lines for a while and has now died completely. The HDMI output still works. The laptop is out of warranty. How can I send this back to HP for repair and any idea of cost? Thanks, David

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I upgraded from windows8 to windows10 and now all of my touchsmart software for tm2-2150 is gone.  Where do I go to download? 

A:hp touchsmart software is gone for my tm2-215

Hi, Only available for Windows 7. Please check to see they work or not:     http://support.hp.com/us-en/drivers/selfservice/HP-TouchSmart-tm2-Notebook-PC-series/4247583/model/4... Regards.

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I have been dealing with a broken home on my laptop for more than a year. I just searched these forums and found ~70 posts all with the same issue. This seems to be due to poor design that never should have made it past the quality assurance engineers, having a metal hinge screwed into non-reinforced plastic. I find it reprehensible that a premium laptop was made so poorly. I am told by local PC repair shops that it will cost me $400+ to get this fixed. That's 1/3 what I paid for the machine in the first place.I tried calling support and was directed to log onto the support site for assistance, from which I was directed to search the forums. I thought HP made better products than this, but hadn't wanted to put up the money to get one to find out. Then I bit the bullet and got rewarded with a busted hinge on a laptop that spends its days being used by my wife at home, bring opened and closed 2-3 times per day. And now it seems like I'm going to get the runaround to get this fixed, or just have to trash an otherwise great machine due to crappy hinges. I love this laptop as far as performance and hardware specs go but it is a pain to open and close to try and avoid breaking the other hinge and essentially removing the screen.Any guidance on what I can do to get an actual answer or a case submitted to get any useful help?

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Hi, I just recently got an Envy All-in-One Touchsmart; it is a super machine and so far, so good. The 10-point touch is really cool, but there are many instances when I would like to be able to use a pen in order to be more precise in my pointing or to "mark up" a document.  I know Microsoft Office has the "inking" feature because I use it on my Laptop with a "pen" while I am traveling and have found it invaluable -- and, by the way this laptop is both touch and pen enabled. I tried to enable "pen" by going to the Control Panel feature that is says says Pen and Touch, but when you do so, it is only for Touch.  How can I make it so that it both touch and pen enabled?  If that is all possible, what type of "pen" do I need? Thank you very much











Solved!
View Solution.

A:Enabling Pen on TouchSmart

Hi AIResnick, A stylus used on a capacitive touch screen basically just takes the place of your finger, so enabling touch on the computer will enable pen input as well. But it can't just be any pen or stylus, the material at the tip has to be something that will register as touch on the screen, and not scratch it. I read your other post and I understand you're looking for a finer-tipped stylus, rather than the ubiquitous blunt-ended, eraser-type stylus pens. That limits your options quite a bit, because I believe the larger surface area is part of what makes those pens work on capacitive screens. (Other types of touch screens can use other styles of stylus, including pointy-tipped ones in some cases.) I've heard good things about the Jot Pro from Adonit. I haven't tried it, so I can't speak from experience. The design seems clever--it looks like they attached a clear, flat disc to the tip of a metal pen, so you can see precisely where you're writing with the point of the pen, but the clear disc provides enough surface area for the touch to register, and prevents damage to your screen from the sharp pen point. I hope that helps.

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Hello everybody. I would like my Hp touchsmart 300 desktop to be upgraded. i only have 2.7GHz as my processor. I would like it to have atleast 3.7 GHz. Do this pc have graphics card? I would like to buy one to place or replace if there is a graphics card. I will also make this pc 8 gb ram. Any  suggestions what parts i will buy 

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My HP touchsmart 520 pc is not booting up and I am looking for support.  Using a multi tester to test the power adapter the adapter reads 17.30v however when i plug the adapter to the computer the light above the power outlet flashes for a split second and disappears. When I unplug the adapter from the back of the computer and checks voltage it reads 0 v (zero volts) . I have to plug it out of the main source and back in so it reads 17.30v again. Once plugged into the computer it immediately drops to zero. I need help to know the source of my problem if it is the adapter or the computer.

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I was unplugging my power cords and I happened to turn off the power to my HP Touchsmart. Later on when I turned it back on, my HP Touchsmart won't switch on. The lights on the big batter adapter thing is on. The light at the back of the computer indicating that power is reaching the computer is on. However, I just can't turn it on at all. The power button does not light up.I've tried the solutions posted on other threads but nothing has worked. I had just been using my computer the previous day. I suspect that me turning off the main power might have done something.Look forward to getting some solutions.

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Machine is overheating. Dismantled and lots of dust etc cleaned out but small fan is not working and need a replacement.   Bar code number of existing fan is 1323 00230H2 oA F000 099L     06LH

A:where can I get the smaller fan for an HP Touchsmart 300 PC ...

Hi there @Superuserhp, Welcome back to the HP Support Forums! I understand that you are looking for a replacement fan for your computer.  I am happy to help with this. I would recommend that you check out the HP Parts Store. Be sure that your country is selected and then put in the product information. If the part is not currently in stock, there will likely be authorized sellers listed for the part as well. Please let me know whether that works for you, and if it does resolve your issue, please mark this post as a solution. Kudos would also be appreciated.  

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So I have a question...I am wanting to upgrade my 4GB of RAM to 8GB of RAM. I know type I need but I don't know if I need to buy another 4GB Module or if I need to buy the 8GB kit...Do the RAM Module need to be the same brand or can they be different brands and work.
 

A:Hp TouchSmart 320 Ram Upgrade

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Hi all,

Does anyone here experience install Win XP Pro on HP touchsmart tx2(downgrade from Vista)? I need some advise. thank you.

A:Install XP on HP touchsmart tx2

I would advise you not to install XP on a touchsmart PC. The reasons are as follows.

1. Make sure all of the drivers are available on the HP Support website.
2. Since XP tablet edition is not available in retail, the touch screen won't work.
3. You will have ask HP to give you a OEM version of XP tablet edition (which I don't think they will provide).

If you just want to use it as a non-Touch screen PC. Go you may go ahead only after you have confirmed that the drivers are available.

Post back if you have any more questions.

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I am attempting to repair an HP Touchsmart 300-100.....system fires up....no screen but fans are going like crazy....replaced CPU.....no difference !.....HDD light doesnt light up but you can feel the HDD running if you touch it !.....Motherboard failure ?
 

A:HP Touchsmart 300-1000

Is it actually a 300-1015uk(VG254AA) or a 300-1025uk(VG255AA) HP TouchSmart model?

Screen Is Blank After Starting Computer

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Hi
My mother bought one of these and the keyboard broke. So I'm using the touch pad.
Problem is the more peculiar buttons like Prnt Screen and Delete went missing.
They went missing for some unknown reason as I was typing.

Does anyone have any experience with this trainwreck of a computer?
 

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Hello

My HP Touchsmart has never worked properly, Tons of problem, crashing error message etc etc. Computer was sent to HP for repair but it came back whit the same problem. I have spent hours with HP tech support running scan and making recovery with no succes. Recently I have replaced the hard drive on HP tech support recommendation. it worked for awhile but now it dosen't even boot! I don't want to call HP anymore and I wander if somebody can help me or if I should just give up.

Thanks
 

A:Trouble with HP Touchsmart

Call HP and ask to talk to a manager, then explain what's happened and the number of times you called and that you've had to send it back and demand that they replace the computer with a new one. All-in-Ones are similar to laptops, the repairs are expensive and parts are hard to get, it's best to get the manufacturer to repair or replace it especially under the warranty.
 

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I have an hp touchsmart iq 506 and I wanna do a dual boot by adding xp to it. but I need some explanation please if you can help me

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Hello!  I have a TouchSmart 600--an all-in-one with several inputs except one for a second monitor. (On Windows 7). I purchased a VGA - HDMI (AV?) adapter hoping it might work.It did not.Asking for help, or a direction, please. I've searched through several different forum threads similar to mine, but the responses were several years old with no resolution besides perhaps I should have gotten a USB adapter. I've yet to find someone who successfully paired a second monitor. I did get to Display - clicked detect. Nothing was detected. Second monitor (19inch Acer) says no signal. Appreciative of any advice    

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Have trouble for weeks.

Details:

? OS - Windows 7 Ultimate x64
? What was original installed OS on system? = Vista
? Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? HP oem
? Age of system (hardware) 2009
? Age of OS installation - have you re-installed the OS? december 2011

? CPU = Mobile DualCore Intel Core 2 Duo T9900, 3066 MHz (11.5 x 267)
? Video Card = NVIDIA GeForce 9600M GS (512 MB)
? MotherBoard = Asus IMIMV-CF (Maureen) (2 Mini-PCIE, 2 SO-DIMM, Audio, Video, Gigabit LAN, IEEE-1394)
? Power Supply - brand & wattage = unknown

? System Manufacturer = HP
? Exact model number (if laptop, check label on bottom) = TouchSmart IQ830NL

A:HP TouchSmart BSOD

Hi -

I received your PM re: no dump files.

When are the BSODs occurring? (immediately after boot-up or ... minutes, hours later?)

Please see - NO KERNEL MEMORY DUMP FILES BEING PRODUCED UPON BSOD?

Can you read info from the blue screen? I'm looking for the STOP error and a driver name.

Regards. . .

jcgriff2

`

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moved house recently, hooked the computer back up in the new office and the wireless keyboard worked for about 2 minutes. I changed the batteries but to no avail. Went and bought brand new batteries and again no go but the wireless mouse is still working fine. I have tried the blue connect button on the back of the keyboard but still nothing. Any ideas or suggestions

A:HP touchsmart 520 keyboard

To help you troubleshoot the issue with wireless Keyboard, please find the link given below and follow the step-by-step instructions mentioned on it:http://support.hp.com/in-en/document/c00006821#AbT1 Hope this will help you.

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Hello I have a touchsmart 300 and it has no sound from the speakers or headphone jack. I have tried the troubleshoot thing and it dont recognize anything wrong with them. please help. ive tried updating the driver and it says it is updated. so lost. thanks.
 

A:Touchsmart 300 no sound

Did your pc have working sound when new?
Check the volume level, it's easy to turn it right down or mute it.
Check if the speakers are selected by going to the speaker icon in tray near the current time.
Right click on speaker icon, choose 'playback devices'.
A new box appears, with a speaker and it should have a green tick over it.
Right click on the icon and choose the option 'test', you should hear audio tones.
If you don't have a green tick, right click on icon and choose 'enable'.
 

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I recently baught a hp touchsmart 320-1010a running windows 7 home premium and then installed a new version of windows (windows 7 ultimate) and now the touch screen doesnt work and i have non of the hp touchsmart applications like, hp magic canvas and others. i installed all the drivers from the hp webbsite and it still doesnt work
can somebody please help??? im dying here !

A:My HP Touchsmart is broken please help!!! )';

Download Drivers from the HP Site, Download originals. Make sure you are downloading 64 Bit if you have a 64 Bit OS or x86 for 32 bit Windows.

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Good Evening, I have a HP Touchsmart TM2-I can supply the specs if you need them- and it has just started to crash at almost every click/action which I take. THis has only happened within the last couple of days and it has been instant, rather than over time. I did a System Restore but this didn't solve the issue. It may ahve been because I had to stop a disk check last week because my laptop battery died but I'm not sure if that would have such a big effect on the laptops performance.

Any help is greatly appreciated!

Thanks a lot
Dan

A:Hp Touchsmart TM2 crashing

That would have a huge effect not finishing a disk check. If you can boot in, Make sure you have your power adapter attached, Go to Start/Search and type CMD Right click the CMD.exe icon in the Search Results and Run As Administrator. In the Command Prompt type chkdsk /R and press enter. Now type a Y and reboot the computer. The Check Disk Utility will try and fix any problems.

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I am experiencing with a laptop of series hp touchsmart tx2 !

The problem is that the whole view that i get on the screen is not getting loaded only half the screen is shown . I dont know what might be the error behind this ? And in case u think this might be due to i dropped my laptop or something it is definitely not . I have not dropped my laptop .

Can some please suggest to me what might be the problem ?
 

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Hi

I have just bought one of these damaged. The screen is smashed, there is no HDD, RAM, Battery and Power Supply. It also has bad damage to one corner (been dropped from a huge height by the looks) thus damaging lid, palm rest and base. I know RAM and P/S are not a great cost issue but I'm not sure if it is worth buying a new screen and hdd for it. I paid ?42.00 for laptop as it was part of a job lot, and I see they retail at around ?500-?600. Should I fix it up to sell or keep, or just sell it as it is to see if I can make a slight profit?

A:Hp touchsmart tm2-1010ea

Forgot, obviously, not been able to check MOBO on it either yet, no spares to check it.

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My HP TouchSmart 610 All-in-one had a component failure and had to have a reinstall.How do I reinstall the TouchSmart software for webcam, video, photos, etc?

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Running Windows Vista Ultimate.

Display turns off after about fifteen minutes regardless of whether I am actively using the computer or not. The only way to turn the display back on is to close and then open the lid. This disconnets me from AOL, so I have to sign back on again, and if I was emailing, I might lose my current email.

Under Power Options, I have 'Turn off the display' set to Never for both On Battery and Plugged in. Under 'Put the computer to sleep' I have both On battery and Plugged in set to never. Nonetheless, the display still shuts off while I am working.

What do I need to do to prevent the display from turning off at odd intervals?

A:Vista Ultimate x64: turn off display, will not turn back on

sounds like your display drivers are crashing.

Do not rely on windows update drivers - go to graphics chipset manufacturer website and get latest drivers

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Hi All,
 
I am using Windows 8.1 and had to refresh my computer as I was experiencing some problems. Everything seemed to be normal so I started slowly installing the programs I had before. Now a few days after, I find that my wireless device is Off and Flight Mode is On. I have been in settings but the relevant switches are disabled.
Can anybody tell me how to fix this please ? I really don't know how it happened. Can it be that my laptop is still infected ?
 
Thanks,
Robert

A:Turn Off Flight Mode & Turn On Wireless Devices

Is there a physical switch on your laptop for wireless? Often on the edges of your laptop... easy to miss.

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This is driving me crazy. My HP has Windows 7 and everytime it connects to the internet (wireless connection) Windows Live Messenger opens down in the left hand corner taskbar near the start menu. I close it, and fifteen minutes later it will open again.
I opened the options and unchecked the boxes pretaining to 'Run Windows Live Messenger when windows starts' but it still repeatedly opens. I use hotmail, but i really have no use for Messenger. The program is not listed under add/remove programs. Someone please help me turn this thing off.
 

A:Solved: Windows Live Messenger-TURN IT OFF TURN IT OFF!

It should be listed in Programs & Features under Windows Live Messenger or Windows Live Essentials. If you still can't find it listed then go to get.live.com and re-download the installer, reinstall it, then uninstall it.
 

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Answer Match 34.44%

I just put together my first computer 6 months ago. It abruply shutdow in the middle of writing a paper for school. I couldn't turn it back on right away. after trying a few times, it turned on. All the fans are working even the fan on the power supply, the motherboards lights are on. My graphic card in on the motherboard. I think it might be my power supply because when I first put it together I didn't plug in the smaller power connection to the motherboard and the same thing is happening, black screen. It's like my computer isn't giving my monitor any feed. I will have more info when I get home. I can't get in to bios or safe mode.
 

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I can't turn my computer on. The fans and lights turn on for a second and then turn off. a few seconds later they'll turn back on and then turn back off. I've had this computer for 4+ months now, i built it myself. it recently started doing this but i'd just turn off the PSU (Power Supply Unit) and turn it back on and it woould fix it. now it doesnt fix it anymore. i've re-slotted the RAM (Random Access Memory) and pushed it in firmly, but that hasn't done anything. i've tried different power outlets and pushed everything into the MOBO (Motherboard), i havent messed around with CPU (Processor) because that's just a pain in the a**... i was wondering if there was anything else i could do before having to take it into a local repair shop, lol.

as for my computer specs

CPU (Processor): Fx-6300 AMD
GPU: R9-270x AMD
RAM (Random Access Memory): 8GB Ballistix sport
MOBO (Motherboard): ASRock 970 Extreme3 R2.0
PSU (Power Supply Unit): Corsair X500 w 80+
Case: Rosewill GALAXY

thanks
 

A:Fans turn on, lights blink and then turn off/on repeatedly.

First, I would unplug everything that isn't necessary. Everything external except for the keyboard and monitor. Internally, just leave the CPU, RAM and video card installed. See if it turns on. If not, you might try and test the power button. Disconnect the power button from the mobo. If the pin headers allow for it, use the reset button as the power button. If not, you can use a flat head screwdriver to power on the computer (cross the two pins for the power button with the blade of the screwdriver). If you do this, just be very careful. Touch only the power button pins and nothing else! You could easily damage components by touching the screwdriver to the wrong thing.

Some motherboards have a power button right on the board that you can press to power on the computer. I looked at a pic of your board and didn't notice one.

If that doesn't do it, plug the power button back in. You might try and play around with the RAM. I don't know if you have 2 or 4 sticks of RAM, but try and boot the computer with only one stick of RAM at a time. If there's a bad stick, you'll find it through this process of elimination.

If none of the above works, then it might be a bad PSU.
 

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Hello Microsoft team,
We need for an application to unplug and replug usb3 - not physically but with a program.
We checked a lot on the internet but did not find answer how to do it in windows 8.1 pro (in c++).
We know that hibernation creates something alike, but how can we only turn down the power of usb3 and return the power back on back via program (in c++).
Thank you for your help.

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Hi to all Eight forum.
I m here with a strange problem, it happens from yesterday, the problem is when I playing games on my Dell inspiron N4050 and then the main power where the charger pluged in is turn off (it is the most problem in my country that there is heavy short fall of power), the laptop is remain ON just for 2 or 3 seconds and then its suddenly OFF. its not happening before, why is that,? why is the laptop didn't get power from the battery.?
.
when not playing games. and the main power (electricity) is gone, then this problem is not occurred.
plz understand my problem and reply me.
sorry for my bad English.

A:Laptop suddenly turn off when main power turn off.

Could it be overheating protection?

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Hi!
I have this issue that when I turn on my computer, the power LED does not turn on but you can hear the fans working properly. I don't the issue and I'm not much of an expert with computers. Please help me solve this issue because I'm completely clueless.
 

A:Try to turn on my computer but only the fans work and the power led does not turn on

How old is the computer, what was the last change you made to the computer and when you last shut it down did it shut down correctly?
 

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Wife updated Norton twice and had two Norton Firewalls and Windows Firewalls running together. Paid twice for the 2 updates. Removed Norton Completely and then re-installed Norton 360 Security Version 5, but am still unable to turn off Windows Firewall under Windows XP Pro and also cannot turn on Automatic updates, getting message "we're Sorry, the Security Center could NOT change your Automatic Windows Update setting. To try changing these settings, go to SYSTEM in Control Panel. On the Automatic Updates Tab, select AUTOMATIC (recommended) and then click OK. None of this works, then tried using an app to reset Security Settings and that didn't work either. Any suggestions on what I try next. I would like to reinstall Norton 360 Internet Security Version 5, I know there are those out there that hate Norton and the overhead that comes with it, but over the years I've gotten used to it and I like it very much. Thank you, PhotoRay

A:In XP Pro can't turn off Windows Firewall or Turn on Automatic Updates

How did you remove Norton in the first place?

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Hello Folks,

I'm not sure if my issue is with hardware (possibly MB?) or graphics card, so please forgive me if I've posted in the wrong section. The first problem I was having was random blue screens of death that displayed graphic card driver issues. I was able to remedy that by updating my graphic drivers and have not had an issue since.

However, ever since then I have been running into another hardware or graphics-related issue that is random and completely stumping me. What is happening is, I will be on my computer, leave and turn my monitor off, and (randomly) when I come back to use my computer again, when I turn on the monitor there is no signal and a black screen (e.g. when I turn my monitor on my desktop will pop up and the light on my monitor will turn blue, when it doesn't turn on there will be a black screen and the light on the monitor stays yellow as if it is idle). I have tried swapping out the monitor to see if that was the issue and the same problem persists, so it does not appear to be my monitor or VGA cables.

The only way I can temporarily fix this issue is to reboot/restart my computer and viola! The monitor works again and I can see everything. This issue is very random. Sometimes I can go weeks without an incident, other times this is happening a couple times a week. I honestly don't know if it's my motherboard or video card or what. My PC isn't overheating, I'm not overclocking, and all of my drivers are updated.

I'm not sure what... Read more

A:Turn Off Monitor, Turn On Later and Black Screen, PC Still Running

try checking your power options settings and set it to high performance then check in advanced power settings and do not allow hard disks to sleep

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Answer Match 34.02%

Hi there,    I have a HP Touchsmart 600-1120, It will power on and i think i can hear the cd drive or HDD.  But no fans. Then after about 20 sec i start to hear 2 long beeps. then they stop for like 3-5sec and then 2 more and this repeats over and over.  I can not find the beep code for this. Is this the Bios?, overheating? or ram? I love the PC and would to really have it back.

A:HP Touchsmart 600 BlackScreen and beeps

Hello UnrealDreams:        Welcome to HP's forum. Thank goodness it's not to serious not to much for parts as well. Ether it's your video card or Optical Drive is not being detected. Check out the two beeps codes are on this page.http://support.hp.com/us-en/document/c02222922 Let us know if you having any troubles with figuring out code, gettin parts or getting direction for replacing part . Ready to become a computet doctor? It is just time consuming removing our back pannels parts usually just snap in and plug wires what few they have. frrw.

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K, this like recently happend but like every 10-30 minutes my computer would shutdown, never did this with windows 7 but windows 10 yea, before it shutsdown the screen would go black and the noise would still be there and the blue light on the side would still be on for like 3 seconds then shutsoff completley, please help

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I have no idea what happened but today my touchsmart window is all messed up...the large icons (IE. Calander, Music, Photos, Weather, etc) all have the wrong symbol/smaller icon on the upper right corner (for instance, Music has the photo icon but the large Photo icon is missing...there are 2 calendars, one has headphones and the correct date, the other just says loading but has the correct smaller calendar icon), etc...
Any ideas on how to correct this?? I'm so frustrated with this Vista TouchSmart!!

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Answer Match 34.02%

HP TouchSmart IQ500 not loading Windows Vista.  Turn on PC from cold boot and it goes to HP - Intel blue screen.  Options are: F10 - SETUPESC. - BOOT MENUF11 - SYSTEM RECOVERYF9 - DIAGNOSTICSV5.02 (not an option, obviously, but thought I'd add it) I've tried all the bottons and none get me anytwhere.  Pressing F10, it says that it's loading setup, but it'll say that for several hours and never actually do anything.  Pressing Esc., it says that it's loading boot menu, but it'll say that for several hours and never actually do anything.  F11 and F9 don't do anything whatsoever. This is a friends computer that I'm tryin' to figure it out for him for cheap/no cost.  I had no idea it was this kind of computer and I've never even actually seen one in person.  I thought it was a normal desktop PC with a tower and everything.  lol A little history...He bought the PC about a couple years ago for about $1,200.  Just uses it for e-mail, YouTube, and Facebook.  He and his wife really don't know anything about computers other than how to use a few simple programs and use the Internet. He said that he and his wife shut down the PC whenever it's not in use.  They turn it back on and it automatically goes to the Windows user login screen, but it's booting to this screen now for some reason.  He said that nothing's changed in the whole time he's owned it except for a few weeks ago he upgraded his Internet speed.&n... Read more

A:HP TouchSmart IQ500 not working

Hi,If you have Vista installed, this process will allow you to make a Vista Repair Disc. This is not an installation disc but will allow you to use the Vista Recovery Console that is available on retail versions of Vista.Download the file on the link below.  Make sure you download the correct version. Vista 32 bit Vista 64 bit This is a zipped file.  If you don't have an extraction utility installed, download and install 7-Zip which can be used to open this file.  Simply right click the zipped file, select 7-Zip, select Extract Files and then click Ok.  You should now see another folder containing the ISO file.You will need software to burn the ISO to a CD.  If you don't have this type on software installed, download and install ImgBurn and use this to burn the ISO to a CD.Once you have created the Vista Repair Disc, follow the guide on the link below to see if this will repair your installation. http://www.bleepingcomputer.com/tutorials/tutorial148.html#Best wishes,DP-K

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Hi, is it possible to change the ]HDD on HP TOUCHSMART 4-1202ea to an SSD?

A:Can I Change a HDD to SSD on a HP Touchsmart 4 4-1202ea

Hi and Welcome to TSF!

The work and effort of finding the correct SSD isn't worth it as the HDD will already be fast enough.

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Answer Match 34.02%

I reset my computer after I tried downloading an application off a torrent to get a more practical understanding of Python (curse you, darned torrents). After it came with a metric crapton of adware and associated junk, I reset my computer through Settings on Windows 10. After that, it said it couldn't reset properly and I had tried resetting again and it led me back to the same place. Then I think I clicked the restart anyway or some equivalent button and it keeps cycling through the HP logo and turning pitch black. I have no regard of the files on my computer so recovering them is not a priority.

A:Tried to reset my HP 15 TouchSmart, keeps cycling through th...

Hi, I beleive your computer got infected.. You've mention that you tried performing RESET? How?.If your computer keeps on a boot loop process, What you can do is try to perform a Hard reset. ?Turn the computer off?Take out the charger and the battery?Press and hold the power button for 10-15 secs while the battery and charger is unplug?Then plug the charger back in and turn your computer on without the battery "Check if the boot loop will reoccur" Whether the boot loop reoccurs or not resetting the computer will be the best resolution cuz taking the virus manually will take sometime. Reset the computer via start menu ?Turn your computer back on and keep tapping ESC?Start menu will pop up, Click F11 to load up Recovery Manager?Click Troubleshoot then click RESET Note: Reset will take time 3-4 hours depending on how big the files you have on your computer.




"Education costs money; so does Ignorance"

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Answer Match 34.02%

Anyone know 1) if I can and 2) how I can blow out the dust from inside my HP Touchsmart PC? I've always cleaned the dust out of my old computer but with this all-in-one PC I'm not sure if I can. Will it void a warranty? What are my options? Thanks!
 

A:Cleaning the inside of an HP Touchsmart PC

maybe this will help

http://h20000.www2.hp.com/bizsuppor...d=3751701&prodTypeId=12454&objectID=c01580483
 

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How can update supports((( UEFI)))my sYstem windows 10 HP TouchSmart 600-1160me Desktop PCModel number#: 600-1160meproduct number#: WC763AA-A2N BUILDRD  AMIMEV6PRA2

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Upgrading to Windows 10 causes my Touchsmart tm2 causes a blank screen. I can't get back to a point to try and recover. I plugged in a monitor but got no picture there either but after I unplugged I got a picture in safe mode but was unable to do anything.

A:Upgrading to Windows 10 causes my Touchsmart tm2 causes a bl...

I have had exactly the same issue.  I had to do a factory reset, then I tried upgrading again with a clean system. Exactly the same thing happened.

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Answer Match 34.02%

Greetings,    I have owned this laptop for over 2 years and have encountered many problems which have required me to open up my laptop and remove debree/dust from the interior. My last adventure included removing the fan and heatsink from the inside, but when I assembled the laptop back together it will not start up. When plugged in the white led light still shows next the the charger socket, but the power button will not light up after several tries. The fan does not start to spin either.   I have tried the hold the power for 1 minute idea, but it does not change anything.I have 3 possible conclusion that are very unlikly to me.1.  I worked on carpet and had static  electrickery! Doubt it.2. The harddrive is not working properly3. The memory is not working properlyAny fixes to these above? any other possible causes?  

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Answer Match 34.02%

Hi guys,

i would really appreciate it if somebody could lead me to a resource where i can
find XP drivers for the touchsmart IQ700 HP desktop.

what i tried so far...

1.googled (nothing,just HP's crappy driver detective that they want you to pay for)
2.HP (useless,only vista)
3.Tried multiple driver compilation disks (only VGA got installed)
i still need sound,lan etc...
4.Came to techguy!!!

please help...
 

A:XP drivers for HP touchsmart IQ700...

Email Hp and ask them for Xp support, you never know when ure lucky
 

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Answer Match 34.02%

HELP my Hp's fan is always running and i don't know if that is normal or the fan is broken. the computer has started to lag when I am trying to play League of Legends. Is this just becuase the computer can't handle the game or is it becuase of the fan. If it is the fan could you give me and estimate of the cost Thanks

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I'm searching to upgrade memory. It states on HP Dual channel memory architectureTwo DDR3 SO-DIMMs (200-pin) socketsPC3-8500 (DDR3-1066)PC3-10600 (DDR3-1333)                I have searched online 2x 4gb ram in this spec. I ran the sanner on the crucial website which came up with Crucial 4GB DDR3L-1600 SODIMM CT3303755  Brand: CrucialForm Factor: SODIMMTotal Capacity: 4GBWarranty: Limited LifetimeSpecs: DDR3L PC3L-12800 ? CL=11 ? Unbuffered ? NON-ECC ? DDR3L-1600 ? 1.35V ?Series: Crucialview all product detailsupgrade for HP - Compaq TouchSmart 520-1070uk system.         Is this compatible? As I heard this was in fact 204 pin?  

A:HP TouchSmart 520-1070 Desktop ram

Interesting.  I had heard about the 200 pin variants of memory modules present on some DDR2 and DDR3 modules but have not encountered them. There have indeed been errors in publishing specifications on the HP support website. I have never heard of Crucial making such an error. If Crucial states their module for the PC is guaranteed compatible, you should be able to take it as a fact, since their reputation as a maker of memory modules is on the line. UPdate: It is definitely an HP mistake. I just read on the support document that the memory for your motherboard has 240 pins and I know that is definitely inaccurate. See the following document on the memory upgrade sectionb.http://support.hp.com/us-en/document/c04351363

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Answer Match 34.02%

Just bought a HP pavilion touchsmart 11.  And now I can't even get into it cause it has a log in password.  Can anyone help me out

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Answer Match 34.02%

How can i make my  HP Pavilion 10 TOUCHSMART 10-e010nr notebook/pc run faster. I have 2 gb of ram  320 gig harddrive. can i addmore ram.

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I have 5 PCs. Wired & wireless. All on same Workgroup. Have 2 HP Touchsmart ALL-In-One units an Acer AX1470, an Acer R13, & a Lenovo Yoga. All running Windows 10 Build 1511. I am able to PING all machines from each other. The AX1470 sees all PCs under Network. The other 4 units cannot see either Touchsmart. I tried to explain the relationship in the attached file. I use the Windows Firewall and it makes no difference if the Firewall is ON or OFF. Right now the AX1470 is my main machine and all files are on it. I periodically copy files to the 4 other PCs just to have a copy and when I am working on one of the 4 I need to access the files on the AX1470. I am using it like a file server and working PC.

Any Ideas how to make the Touchsmart units visable?
 

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Answer Match 34.02%

When I push power button power led goes on, nothing happens on screen, stays blank. DVD is seems to be working, when I push eject button, could hear whirring sound and tried with disc, it goes in and out and spinning up. Fan is starting to spin up for a second or less then stops. No sign of HDD spinning up. Tried USB ports with a mouse, when I plug in it lights up for a sec then goes off. All ports are doing the same including side and back ones. Removed the back panel and deattach and reattached memory modules. Tried to move the connectors little bit, but no success.Seems to be a HW failure but not sure. Any idea?

A:Touchsmart 610-1280qd not starting up

Did you get any answers on this? I seem to be having the exact same problem.

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Answer Match 34.02%

hello.it's been 2 years since i use this pc and it works just well,but today,when i turned on the pc it can't boot. It just turned on,but the screen show nothing,and when i say nothing i mean really really just like it doesn't get turned on. i tried to push the DVD button and it is still working,the light on the power button also work,and everytime i tried to turned it on and off the sound of the pc turned on still can be heard. so its just like everything is ok but the computer isn't booting.ussually before this happened,it took only 3 seconds after i turned on the pc,to boot into the loading screen,but now it does nothing.one day before,i upgraded to windows 10. and it is still working,the next day it is also still working,then i shut it down. the next time i tried it(ijust about 15 minutes i turned it off ,it won't boot. ) i don't know if this is related,but in the internet people said that things like this happened because of the hardware and not the software.please help me,i really need this pc to get back to work thank you,and sorry for my bad english

A:HP Envy 23 touchsmart won't boot

@adrian_sts?
 
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.Thank you for visiting the HP Support Forum.

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