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Re: hp stream notebook switches on but black screen

Q: Re: hp stream notebook switches on but black screen

I have a hp stream 11 and my power comes on but screen is black how can I fix ot

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Answer Match 90%

The notebook switches on power light is on but screen is black

A:hp stream notebook switches on but black screen

Hi @nicola68 ,Thank you for visiting the HP Support Forums and Welcome. I have read about your HP Stream Notebook and getting a blank or black screen on startup. Try performing a hard reset. When performing a hard reset please note remove any and all USB devices. Disconnect all non-essential devices.Here is a link to computer won't start for Windows 8.You can do a system restore. System restore will help if something automatically updated and did not go well on the Notebook.If that does not help at the end of the document it shows you to do a hardware test. I hope this helps. Thanks. 

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Answer Match 90.72%

Worked fine a couple of hours ago, recently screen turned black and power but is white. It will not allow me to reboot and the battery is not removable

A:HP Stream notebook has a black screen and white power. Won'...

Leave it unplugged from the power supply until the battery completely discharges. Plug it back in and boot it.

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Answer Match 70.98%

Hi. So last night I was downloading the Windows 10 update and I had to clear space for it. I am not sure if accidentally deleted major files or what, but now my computer will not load past the HP logo screen! It did shut down during the middle of the update and I haven't been able to fix it since. This is one with a sealed battery so it will not allow me to take the battery out. I have tried a manual restart and that does not help .The computer turns on and off. It gets to the hp stays there for a minute then turns off and restarts to the logo screen. I have ran the diagonostic test and eveyrthing came back passed. I can also get to the blue screen by pressing f10 and have the advanced options. When I try to reset it to factory it goes to 37% and then says there was a problem with this reset. I have also tried to do the comand prompt and when i click on it i am prompted to selecet a user ( and it has my account) I click my account name and it brings me to a black box saying "Adminstration" when I hit enter it just then says another line of "adminstration". I have also tried running the self repair and it says this can not be repaired. Do I have any options?!?! I am not sure what to do I have only had this computer about 2 weeks.

A:HP Stream notebook stuck on HP logo screen

Hi, You can still do a hard reset even with a sealed battey. Just unplug the AC adaptor then press and hold the power button for 15 secs then plug the charger back again. Cheers!




"Education costs money; so does Ignorance"If my post has helped you, click the Kudos Thumbs up!If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

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Answer Match 69.3%

· OS - Windows 10· x64· Orignally Vista then Windows 8· Full retail PRO version· 7 years· I've installed Windows 10 a week ago· cpu - Core 2 Duo e8500· gpu - nvidia geforce 970 gtx· motherboard - asus striker 2 formula· Power Supply - thermaltake toughpower 1500W· Desktop
 
Recently i've updated my pc to Windows 10 and now my it keeps crashing/hanging quite often (at least once every 4-5 hours), only while im in game (maybe its luck or maybe its CPU/GPU load).
 
Basically the "shutdown sound" plays, my game freezes, my monitor goes black, my keyboard switches off but apparently the pc continues working since i can hear teamspeak (for example) in the background. Nothing else works and the only thing i can do is hard reboot. Unfortunately because of that no minidump is created, nothing is mentioned in windows event journal (except unexpected shutdown) and i have no idea what is happening or why. Its almost as if PC switches off videocard and monitor and all peripherals but doesn't reboot.
 
I've tried running SysnativeBSODCollectionApp but it gets stuck on "waiting for system information". It did create some files which i zipped up and included along with perfmon report.
 
I've run several hdd tests (crystal disk info, hdd tune pro, acronis disk doctor, western digital hdd tool) and 2 of those (crystal disk and hdd tune pro) showed 1 bad sector in non system drive while the other two showed healthy/fi... Read more

A:"Black screen of death", PC hangs and switches off peripherals

Sorry for the delay in responding.If you still need help with this, please start with these free hardware diagnostics:  http://www.carrona.org/hwdiag.html Your post said that you'd run some of the tests, so feel free to skip those that you've run.  As the graphics card is a possible suspect, please be sure to run those tests and let us know the results. Your UEFI/BIOS (version 2402) dates from 2010.  Please check at the manufacturer's website to see if there are any UEFI/BIOS updates available for your system.  If you are able to install the update through Windows (without booting from an external drive), then go ahead and update it.  WARNING - if the computer might shut down during this procedure, please don't do it, as this may physically damage the computer and prevent it from booting.These devices have problems in Device Manager: Сетевой контроллер NVIDIA nForce    PCI\VEN_10DE&DEV_0373&SUBSYS_CB841043&REV_A3\3&2411E6FE&0&88    Это устройство отключено.NVIDIA High Definition Audio    HDAUDIO\FUNC_01&VEN_10DE&DEV_0071&SUBSYS_10438508&REV_1001\7&2CBF1AA9&0&0001    Это у&#... Read more

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Answer Match 68.46%

Can you help me my laptop is HP stream 13 a few days I ago I was on my laptop then I reset it cause i was gonna sell it and now all of a sudden my lap top comes to a black screen no mouse or anything and it shows the logo sign then goes back to the black screen I've tried system recovery,UEFI startup,startup repair, hard reset, basically everything even the Ctrl alt del thing please help!!

A:Re: Hp Stream 11 Black Screen

Hi @shanayac, Welcome to the HP Forum! I am pleased that you have become a HP Forum member. It is such a wonderful site to find answers and tips. Here is a link to guide you to having the most rewarding experience and answer any concerns about posting: First Time Here? Learn How to Post and More What is your exact model of Stream 13? HP Notebook PCs - How Do I Find My Model Number, Serial Number or Product Number? What operating system are you running? I understand that you tried resetting your notebook as you were going to sell it, but now you get a black screen with the HP logo but no mouse.  You have tried system recovery,UEFI startup,startup repair, hard reset and Ctrl alt del to no avail. Can you boot into safe mode? If you are running Windows 8 or 10, you can try turning off the fast startup options. Fast Startup - Turn On or Off in Windows 10. I will wait for your reply. Thanks! If this helps you to reach a solution, please click the "Accept as Solution" button down below in this message. If you wish to say "thanks" for my effort to help, click the "Thumbs Up" to give me a Kudos.

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Answer Match 68.46%

I bought a Hp Stream 11 for wife about a month ago. She uses it for study and occasionally youtube/Facebook. Today when she powered it on it decided to not work. When turned on the Hp Logo comes up, stays on for afew seconds, screen goes black as if it's about to load up, then the Hp logo comgoes black and just keeps repeating its self. Ive gone through the forum for as many answers as I can and nothing has worked. back on for afew seconds,  1) turned the computer on and kept tapping esc repeatedly until I got the startup menu. In start up menu I get the option for system recovery. Gets to 54% the says error occured. 2) Select f11 for recovery. Then selected troubleshoot and then refresh you pc. Still nothing. Every time Ive tried refreshing, resetting, restoring you name it, it gets to a certain % (mainly stops at 54%) stays at 54% for afew minutes and says error occured.  I leave the charger plugged in while doing it also and yeah that's all that happens. Ran system checks and says everything is fine. It then goes back to Hp logo for afew seconds the black screen etc. Ready to frisbie it out my bedroom window. As I said Ive ready so many helpgul tips on here and tried all but nothing is happeneing.  

A:Hp Stream 11 Black Screen

Hi @Dee168,Thanks for becoming a member of the HP Support Forums. I understand you are having an issue with the computer not booting. I will be glad to help you. Please use the following http://www.hp.com/contacthp and create a case for your issue and contact HP. If you live outside the US/Canada, please click the link below to get the contact information for your region.http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html Please keep me informed of how things went. If you require further assistance, let me know and I will gladly do all I can to help you.Please let me know if this resolves the issue by marking this post as "Accept as Solution".To simply say thanks, click the Thumbs up below!  Thanks.

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Answer Match 68.46%

I have an Hp stream 11 laptop and I was going to use it this morning I never turn it off I just close it and when I opened it the screen is black the power button is on everything else is ok except the screen and i just got the screen replaced and it was working fine and now idk what happened and I'm scared that I have to replace it again. Please can anybody tell me what to do

A:Hp Stream 11 Black Screen

Hi @Marisol96 , Welcome to the HP Support Forums! I hope you enjoy your experience with us. I saw your post regarding the problem with the Steam 11 going to a black screen. Do you recall what you have your notebook set to do when you close the lid? (Sleep or Hibernate) What happens if you connect it to an external monitor can you see anything?  Does the Num or Caps Lock lights blink at all?  If so, how often? What is your product number? There are a number of Stream 11s and I just want to know what we are working with.

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Answer Match 68.46%

I have had my Hp Stream 11 for about 1 1/2 months now. Today I went to look something up, and I had to log in again. I then log in, and find out that after logging in, the screen just goes black. I can still see my arrow and stuff, but the power button LED light is blinking on and off. I also had been having problems with random stuff being downloaded off the internet, stuff that I didnt even authorize to be downloaded prior to me finding out about the black screen. PLEASE HELP ME  

A:Hp Stream 11 Black Screen

Hi There , Since its been infected with viruses , you should try performing recovery to reformat the OS Here Is the link to do the recovery System Recovery




****Click the White Kudos star to say thanks********Please mark Accept As Solution if it solves your problem****

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Answer Match 68.46%

I have a Stream 11 which has gone dark. It was in use when my kid closed it instead of shutting it down. Now the screen is completely black. The power button is on but we have nothing else. Please help!

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Answer Match 67.62%

I tried to reset my hp stream 11 and tried to do recovery mode and when it asked me am I sure I wanted to restore it I said no. So now when ever I turn on my laptop it just goes to the hp logo in the screen and then the screen just turns blank. And now I am wondering if there's any way I can restore it or if I can take the battery out and put it back in. If anyone has figured it out could you let me know it would be greatly appreciated.

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Answer Match 66.78%

I tried the HP solutiion and it didn't work for me. I posted what happened in great detail and asked for help. So I am interested to see if the HP solution works here

A:Re: hp stream 11-r008tu has a black screen and only pointer ...

Hi @eddie-b, Welcome to the HP Forum! It is a terrific place to find answers and tips! For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide: First Time Here? Learn How to Post and More. I grasp that when you power on your notebook you get a blank or black screen with the cursor.  I will do my best to help you overcome that.Here is a link to HP Notebook PCs - Computer Starts but Screen Remains Blank (Windows 10, 8) as a guide.  Please let me know the results. Thanks! If this helps you to reach a solution, please click the "Accept as Solution"button down below in this message. If you wish to say "thanks" for my effort to help, click the "Thumbs Up" to give me a Kudos. :catvery-happy

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Answer Match 65.94%

Turned on my computer and just black screen with pointer is all i get any ideas how too solve this issue please

A:hp stream 11-r008tu has a black screen and only pointer visi...

Hi @jnet76, Welcome to the HP Forum! It is a terrific place to find answers and tips! For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide: First Time Here? Learn How to Post and More I grasp that on startup you just get a blank or black screen with the cursor.  Here is a link to HP Notebook PCs - Computer Starts but Screen Remains Blank (Windows 10, 8) as a guide. Please let me know the outcome. Thank you  for participating in the HP Forums! We want to help you as well as others who may experience a similar issue. Please consider marking the post that resolves your issue as  "Accept as Solution?  to help other community  members! To say thanks for the assistance, please click the ?Thumbs Up Icon? below.

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Answer Match 65.94%

Right before this whole problem happened I was able to start my laptop, although I noticed that the whole loading ring started glitching and so was logging in. It told me that the laptop needed to restart and so allowed it to. It said error message: CLOCK_WATCHDOG_TIMEOUT. It didn't have a problem until reaching 65% and the whole screen turned black with the caps lock key LED started blinking. It's been like this for a while please help

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Answer Match 62.58%

SORRY--I ORIGINALLY TITLED THIS AS AN HP 35. That was two computers ago, this one is a 15. HP Notebook - 15-f111dx (ENERGY STAR) Not sure this is where it belongs. The first 50 results of what I thought was a narrow Google search had nothing matching this, and a lot of lockup after password results. While working on the computer, including actively typing, the screen will "blink" black for at least a full second, then come back to wherever I was before. Then a few seconds later, it blinks again and the password screen appears. The machine is well-ventilated and it not doing any processor-intensive gaming stuff. It is similar to a screensaver re-login. Pressing enter after the password returns me to the same place almost instantly. This has continued even after I have done at least two each, virus scan (Avast), malware scan (Malware Bytes), and spyware scan (SuperAntiSpyware). There's also plente of gigs of space left on the hard drive, 8 gigs of RAM, and Task Manager says there's still unused memory and the processor is somewhere less than 80% occupied. So what gives???? Thanks!

A:HP 15 Notebook screen goes black, then password screen appea...

Hi @Grump,Welcome to the HP Support Forums! It is a great place to find the help you need, from other users, HP experts, and other support personnel. I understand you are having an issue with the screen flashing black . I will be glad to help you. Please post the full product number and operating system in use on your computer. See the following, if you need help with that information.How Do I Find My Model Number or Product Number?Is the Windows Version on My Computer 32-bit or 64-bit? Please get back to me, so I can help you.

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Answer Match 62.16%

I have an HP notebook, its only 8 months old, and when I turn it on the lights on the board turn on but the screen remains black and it seems nothing else is running (i.e. the fan) although the lights on the board are on. This is all that happens. Any suggestions will be highly appreciated.
 

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Answer Match 62.16%

I need someone's help on another computer this time.

Have been using my Compaq Notebook since I bought it 4 years ago. It's been doing fine except yesterday when the screen went black on me and it's been that way ever since. Thought I'd try several of the function keys (don't really know what the right one is.) just in case I knocked the display out that way.
 

A:Black Screen On Notebook

can you boot into safe mode
Tap F8 as it boots
choose safe mode
 

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Answer Match 62.16%

Hi all,
(I'm not sure if this is in the rigth section of the forum.)

Today i started my notebook up when i came back i saw my screen was stuck and there ware collored stripes over my screen.

I thought it was some kind of error and i couldn't do anything with my laptop.
So i plugged it out so it didn't had any power source.

Now when i put it back on the screen stays black.
The On lamp burns.
The Cpu lamp burns for a few secunds and goes out.
I still can hear the fan working.
When i put a CD in the driver the Cpu blinks a few secunds and stops.

The Point is that my screen stays black mather what i do i searched arround on the net and i don't think it has to do with the blacklight.

I don't kno what to do.
My last hope is that (i think its stuck in "sluimer mode" kind of stand-by)when my battery goes low it auto shuts it self down.
And be back to normal.

But i want to hear what you think.
Or mybe some 1 els herer had same problem and solved it.





Medion MD 98200
Windows Vista? Home Premium
Intel® Pentium® dual-coreprocessor T2060
Mobiele TV
1024 MB DDR2 SDRAM
HD 120 GB S-ATA
Accu (high-performance Li-Ion-accu)
WLan
Intel® Graphics Media Accelerator 950 Based on PCI-Express-technologieClick to expand...

Think this all info you can use to find out the problem.
Thx for helping.
 

A:Notebook Black Screen

When you say be back to normal do you mean the monitor comes back on, or the signs (as in like fan sounds, etc.), you getting from the laptop go back to how it would usually operate. Also if you could possible tell of any previous problems (no matter how slight the case) you may have had with you monitor also what it was that you were doing before you left the laptop before coming back to it because you said "i started my notebook up when i came back i saw my screen was stuck".
This information may more help to someone being able to have a better idea as to what the problem may be. As for me the most i could probably say (never really worked on a laptop ) is that you take it to a repair station and have it looked at.

I hope that you get a quick response as to your post and the problem you are experiencing
 

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Answer Match 61.32%

Hi,

I was wondering if someone could help figure this out. I have a HP ZE4400 laptop computer with a XP operating system and lately, the screen blinks and then it goes black. I tried the programs Mcafee and Spybot to find spyware and viruses with no luck.

After I run Mcafee scan it will stop for a couple of days and than start again. Also if I go to sites such as facebook and ebay the blinking will start.

Please help.

A:My HP notebook screen blinks and goes black

Hello and Welcome.

It may be that you have a hardware issue with the laptop, which would be better addressed in that section of the forum.

If you think the machine is infected...

We want all our members to perform the steps outlined in the link I'll give you below, before posting for assistance. There's a sticky at the top of this forum, and a
Quote:




Having problems with spyware and pop-ups? First Steps




link at the top of each page.

---------------------------------------------------------------------------------------------

Please follow our pre-posting process outlined here:

http://www.techsupportforum.com/f50/...lp-305963.html

After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed. I currently have as many open topics as I can effectively handle; this will have you back in queue with the proper logs so an available helper would be able to assist.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

Please note that the Virus/Trojan/Spyware Help forum is extremely busy, and it may take a while to receive a reply.

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Answer Match 61.32%

screen goes black after boot up then i hit fn5 and it comes back for a minute or so. whats happening?
thanks
 

A:toshiba notebook black screen

Well, I have changed a few Toshiba Notebook LCD's, and some of them where not even broken, just misconnected or someother causes. But I would recommend sitting down, and removing the screws on the sides of the screen panel and poppin it out and taking a quick look in the back and bottom of the screen to make sure everything is in order.

If you see picture when you boot. I would recommend checking the bios settings. Try looking for video related options.
 

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Answer Match 61.32%

i have this problem with my Gateway notebook, and i have a few questions about my situation.

it started a few months ago. one day while my laptop was on the screen just went black. the laptop was still running, the screen was just showing black. i could pull the battery and unplug it to shut it off, and then when starting it up again the screen would be ok for a few seconds before going black again.
i was thinking i could just take it into the computer store because it was still under warrenty, but the problem is i have some "stuff" on this laptop i dont want anyone else to see. since i couldnt see the laptop to do anything with the "stuff" on it, i just stored it away and used my desktop computer.
a couple weeks ago i thought i would try the laptop and now it works, the screen was good. i figured there was a chance it could go black again so i thought this was my chance to remove the "stuff" that i didnt want to be seen. i know with the laptop there is a System Restore which will restore the computer to an earlier time, so simply deleting the "stuff" wasnt going to completely remove it, right?
so instead of a System Restore, i used the CD that came with the laptop and did a System Recovery. this puts the laptop back to the original settings that came with the laptop when i bought it from the store. the only programs on the laptop now are whatever was on it when i bought it from the store. in checking the System Restore which rest... Read more

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Answer Match 61.32%

Hi, i have a noteboook hp pavilion dv7 2050 es, the last week I shutdown my computer and when I on the notebook, only appear and black screen. the battery of the bios fell. Not appear the menu of the bios, even pressing esc. f2 or f10. I tried connect another external sreen but was black too. There is not signal of leds in the keyboard, only when I start the computer they light on once time and no more. I do not have the partition of recovery or the hp_tools. I try to use the hp pc hardware diagnostics 3 in 1 usb key, also put the bios in a usb or in cd (f.42 and f.33) but anything function.Why i can do in order to re-install de bios? 

A:Black screen in the notebook, no bios

 Try a hard reset.Disconnect all external devices first.1-remove power cord and battery2-press power button for 30 seconds3-reinstall only power cord for first startup.4-try power on

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Answer Match 61.32%

my note book suddenly went to a black screen an dwill not turn off   what do I do?

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Answer Match 61.32%

my notebook can't start up , just a black screen . when i puch the power bottom he keep restaring many time(sometimes 3, 6,7 times) every too second and then i hear the fan he stay for about 5-7 second and restart again , i can't understand the problem , i've tried the hard reset , the  the Windows logo key and the B key ... nothing work , please what should i do ? 

A:notebook black screen (keep restaring every 2 second)

Hey there @koala2,  Welcome to the HP Support Forums!  Have you tried to start in Safe Mode?Have you done a BIOS Upgrade?Is the  Fan Noisy or does it Spins Constantly?Is the PC Warmer than Normal? Have you tried Testing for hardware failures?Do you have the Notebook ventilated? What do you sit your Notebook on when you are using it?Have you done any updates using Windows Updates or the HP Support Assistant? Here is a link to the HP Support Assistant. Just download and run the application and it will help with the software and drivers on your system at the time of purchase or that need updating.  Here are some documents for you that may help:Computer Locks Up or FreezesReducing Heat Inside the PC to Prevent OverheatingIf this post helps you to resolve the issue, please pay it forward by clicking "Accept as Solution", to the right of the Thumbs up icon.  You can click the thumbs up icon to show your appreciation for my efforts today!   If you require further assistance, I would be more than happy to continue to help. When you re-post, please provide me with the detailed results from the troubleshooting above.  Thank you for joining in!

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Answer Match 60.9%

Hello,

My neighbor brought over her computer this morning saying that she is unable to boot up her computer. After pushing the power button, the DOS looking window pops up that says we can push F2 for Setup but then goes to a black screen with a blinking cursor (for about 3 blinks) and then goes completely black.

We've tried to boot in safe mode, but we still get the same black screen.

The computer is a Gateway notebook with an Atom mobile processor and Windows XP Home installed.

Apparently there had been a virus on the machine that she had cleaned off. They had issues with Internet Explorer failing to bring up a web page on their primary account, but when we created a new account, IE worked just fine. She successfully used the computer for about 24 hours and is now having this "black screen" problem.

Any help would be great!

A:Gateway notebook boots to black screen

Have you checked the Gateway support page...for any data relative to similar problems?

System model?

What makes you think...that the system is now clean...if IE was not functioning properly...after stated "cleaning"?

Louis

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Answer Match 60.9%

my screen goes black and only the cursor can be seen, how can I fix this? should I restore to factory settings and how would I restore if I don't have the cd? can anyone help thanks in advance.

A:asus f6a notebook pc screen is black after user log on

Try control alt delete, and see if the task manager appears.try safe mode see if the same thing happens.::mike

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Answer Match 60.9%

Hi all you spotties out there...
can someone help me,please!?
my sons notebook,an HP G62-b 10sg with core i3,amd mobility 5470g running win7 ultimate has a heat-problem,shutting down frequently when gaming.I tried to clean it,could not get to ventilator cause I can not disassemble/dismantle the machine without destroying it(thank you HP!).well,long story short - I just cut away the plastic covering the vent,cleaned it with vacuumcleaner.so far so good.I installed win 7 on clean formatted hdd.installed all drivers needed.started up the da.. thing but the screen stays black although the system-sounds are playing (that little "I finished starting bleep").
tried everything.no way the display would light up.
installed os again,on oncemore formatted hdd,now it`s telling me that it can not identify the grafics,stops installing driver(from HP homepage) and any other driver (Lan,touchpad,sound) is,in that notebooks "mind" already installed (they are not,it was all clean cause formatted)...
if I just install win7 and nothing else everything is fine,well it`s not - because I can not access internet and video playback stutters.but the display lights up.What am I doing wrong?or is the thing just broken down due to heat? warranty was void before I cut the vent,as it is 2 and a half years old.
any suggestions,anyone?
(hope you get what I am trying to say,I´m from germany and not a native speaker/writer...)
Thanks in advance
 

A:Notebook screen black - sys sounds playing

Did this laptop come with Windows 7 Ultimate or did you purchase the OS and thus installed it?
Best bet for you is to get the HP Recovery CD or DVD for your model it will have all the drivers needed for your model. Basically it will install the HP Factory Windows 7 along with everything that's suppose to go with it. This process takes a few hours to run.

So contact HP Tech support tell them you need the Recovery CD/DVD for Model HP laptop. There is a cost for this so be aware. Then you won't have these issues saying graphic driver stopped because you don't have the correct drivers etc. The HP recovery will have all those installed.

Also with every HP system you get recovery with it but it's on the HD in it's own partition so whatever got installed might have blown out that partition and now you have an issue.
 

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Answer Match 60.9%

Ok so this first happened about 2 weeks ago. I unplugged my Gateway Notebook to move it downstairs and right when I unplugged it the screen went black(not completely I could still faintly see my desktop. I restarted the computer and it started up fine...and it was fine for the next week or so, and then it did it again when I unplugged it. Restarted and it was fine. Last night I did it and it happened again but this time restarting it didn't work. I went on my parent's computer to go to the Gateway support chat room. The guy helped me I hooked it up to an external monitor and uninstalled some drivers and then downloaded some new drivers and he said I was done and i unplugged and it was fine. About 2 or 3 hours ago I unplug my notebook and boom, black screen and restarting doesn't work. I go on the chat support again and the lady basically just tells me to do the same thing as last night and it worked(or so I thought) I end the chat and I unplug to go move it from the external monitor and boom black screen again. I am now waiting in queue for the chat room again, and i'm hooked up to the monitor again and i deleted the drivers again. But I don't want to do this again if it's not gonna help. Any ideas instead of having to send it to Gateway for them to fix/delete my hard drive?! PLEASE HELP!
 

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Answer Match 60.9%

Tried to hard reset to wipe to factory reset. Hit F11 but comes up with error 0xc000000f. Now it just keeps blinking HP and then goes to black screen and then blinks HP over and over. Plz help

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Answer Match 60.9%

Hey all,I purchased a new Omen Laptop about two months ago.About one month ago I noticed a thin horizonatl black line appear at the top of the screen, reaching from one side to the other.It has since slowly moved down the screen so it is just inline with the x on the close button of a full screen app. I have taken a screen shot to share with you but it doesn't show up in the screenshot, which makes me think it more of a physical problem. Has anyone come across this issue before, or does anyone have an recommendations? Thanks,Ben

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Answer Match 60.9%

Hi everyone
 
I have a HP MODEL: DV6 1131ea. The other night when I turned it on it would not boot and all I got was a blank screen.  I cannot boot into the Bios.
 
I have been on the HP Website and tried the following:
 
1.  Removing battery and cables and pressing down the power button for 1 minute.  Then, replacing cables and booting. 
 
2. Holding down the Windows key PLUS the B key and then the power key for 1 second and allowing the machine to boot into bios and restore the bios.   Those were the details I got some the HP website on my specific machine.
 
So, far nothing has worked.  I have heard it could be a problem with the motherboard.
 
Does anyone have any ideas?  Is it possible to boot into the BIOS from this situation?
 
Many thanks
 
Jake Shiraz
 
 
NB: In case anyone is thinking how I know the BIOS is corrupted it has a light which flashes intermittently next to the Capitals lock and another at the top right-hand part of the keyboard.

A:Bios corrupted in HP DVD Notebook. Black screen!

Bios battery is probably dead. 

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Answer Match 60.9%

Product name: HP Pavilion DM4 Notebook PCProduct number: LS721EA#ABU I tihnk it is 64-Bit but I am unsure. I upgraded to Windows 10 about 4 months ago.  Hello, I have an HP Pavilion DM4. When I tried booting up this weekend I got a black screen with a flashing white line in the top left hand corner. In the bottom left hand corner I had a message "Press Esc Key for the Start Menu". I tried a hard reset and the caps lock LED button comes on. I have since run the system diagnostics test and the Start-up Test, Run-in Test, Memory Test and Tune up failed. The description for each one is Memory module. The error code is as follows: Tune Up: 64RHWW-5MV85J-XD6V5G-401MO3All others: 64RHWW-5MV85H-XD6V5G-400503 The hard disk abd battery tests passed. I reseated the memory module but that hasn't made any difference (It was positioned correctly when I took it out) Can anyone recommend what I should do next? ThanksSimon

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Answer Match 60.9%

My HP Pavilion notebook have a black screen with blue letter stating "system disabled"  with a code 70694018.  This shows up every time that I try to put on my password of administration 3xs. How can I unblock this code? Also, I have notice that it says that there was no hard drive in the system and that I needed to put a program cd to be able to run the system. What should I do.

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Answer Match 60.9%

I have an Hp Pavillion that i purchased 2 years ago and have a black screen issue. I turn on the power and hear the fan and hard drive but my display is black. I have taken the battery out an drained the power and then rplaced it and it worked acouple of times, but now that does not work at all. I will leave it for a week and then try and turn it on and it will work fine for a few days and then go back to having a black screen. I have changed the ram and that didnt solve anything, so i am looking for some advice. can anyone help. its is weird that it works sometimes and then goes out again. Model # pavillion g7-1167dx

A:Hp Pavillion g7-1167dx notebook black screen

Hi Antonio59,I understand you are having issues with your HP Pavilion g7-1167dx Notebook and black screen displays. Note before starting disconnect all peripheral devices from the notebook before doing a hard reset. Here is a link to a document on black screen troubleshooting.Hope it helps.Thanks.

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Answer Match 60.06%

Hey guys

Trying to fix an issue with the mrs' Dell notebook; which is an Inspiron 15z 5523.
1st thing - it's out of warranty, so need to try a self-fix if possible, if not, I'm sensing it may be time for a new laptop for her so any tips on data recovery will be appreciated down the line.
Also worth mentioning that this has come about a couple of days after installing Windows 10 - unsure if that's related, but worth a mention.
The issue is that no matter what, we're faced with a blank black screen, with no backlights or LED anywhere. It's now started beeping 3 times in succession which as far as I can tell from the troubleshooting (here) is a system board failure.
For now though, I've done the following:

Allowed the battery to drain and try running on AC power
Reset the motherboard (using the paperclip/reset button method)
Troubleshooted using the above link
Confirmed that it is out of warranty

The main priorities are trying to get this working again and if not, getting the data from the laptop to allow us to get it onto a new one if necessary.
Any help would be greatly appreciated.
Thanks,
Jesse

A:Inspiron 15z 5523 Notebook - 3 beeps, black screen

Yahooo!! Sorted!!!

Thanks guys for all your help! It's really appreciated!

A few things that I noticed. In terms of getting it restarted when the three beeps were happening:
1. There were no clear "this will always work" instructions. Doing the right thing will work sometimes and not others.
2. The most consistent method I had which resulted in not just clearing the beeps, but a successful boot was as follows:
a. Remove CMOS battery.
b. Either Remove main battery, or move the little switch under the keyboard (to the left) into the off position. This just disconnects the battery.
c. Press and hold the power button to drain the capacitors (Now that the cover is off, this is just a tiny silver button...so you'll need a screwdriver or something to easily press it....preferable an electrical screwdriver!)
d. Leave the computer in this state for some time. At least 10 minutes, but if you're having difficult, do it overnight. I've no idea why this delay should be necessary, especially after draining the capacitors, but it seemed to help make it more consistent.
e. Put the CMOS battery back in, and either put the main battery back in or slide the little switch under the keyboard back to on.
f. Again wait 10-15 minutes. I've no idea why this seemed to help, but it did. Perhaps the CMOS battery does something after being reinserted.
g. Do NOT connect any USB drive. Inserting a USB drive triggers a startup in this case. Instead you should just c... Read more

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Answer Match 60.06%

I've installed Windows 8.1 on a Medion Akoya P6634 sporting a Intel HD3000 and a GeForce GT630M.

I had to disable Windows Update because the notebook's screen becomes black after it performed some updates.
Hooking it up to another screen via HDMI works but I can't activate the notebook's screen anymore.

So I tried installing the latest Intel 3000 HD driver manually (like described here https://communities.intel.com/message/248260). It says that the latest display driver is already installed.
When I install the Intel 3000 HD driver via the executable the screen becomes black after hearing the "device disconnected" sound.

When it happened the last time all I could do was switching to safe-mode and disabling the Intel HD 3000 altogether.

Installing the latest GeForce-driver has no effect whatsoever. All the time the notebook's display is running at a 1024x768 resolution (native resolution is 1366x768).

Do you have any ideas what else I can do besides going back to Windows 7?

A:Black screen on notebook after Intel HD 3000 update

Welcome to the forum!

Bit unusual computer you have there. Could look at BIOS settings and see if there are graphics settings that you can change. Look for something like dynamic or discrete.

Also try the drivers on the manufacturers site: Treiber - MEDION Deutschland

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Answer Match 60.06%

Need help with screen issue.  Have a black spot going down from top of screen to a green line.  Have a black spot at bottom of screen.  Attached is a picture.   Is this something I can fix?  How can I get this fixed? 

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Answer Match 60.06%

Dont know model numberEntry level notebook with Intel celeron

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Answer Match 60.06%

HelloI have a HP Notebook - 14-ac108na (ENERGY STAR).When I power it up the LED light on the side shows that it is receiving power.HOWEVER the screen remains Black/Blank.I have tried to update the BIOS as suggested by HP/Support but this has not worked (tried 5 times).Does anyone have a suggestion as to hiw this can be resolved?Many thanks 

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Answer Match 60.06%

HP Stream Notebook - 11-r000na (ENERGY STAR)Whenever I turn the notebook it turns on however the screen is stuck on the hp logo and a black screen later , I have tried to update the BIOS using a BIOS update I put on my USB stick the update worked however the screen is still stuck on the logo. I have 3 months Warranty left, Who do I contact to get this repaired?Please ReplyThank you

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Answer Match 60.06%

Hello there. I have a dv7 notebook with Win 7 Home Premium installed on it. Everything is running fine, except a couple of days ago the notebook began to take too damn long to boot up when restarting or just when powering it on.

I noticed it gets "stuck" on a black screen, just like a blank DOS screen, for about 2 minutes before booting up Windows.

I have tried downloading new BIOS from HP website, resetting the BIOS settings, changing the boot order but nothing really works. It always stays on the black screen for around two minutes and then Windows boots up normally. No text is shown, nothing at all.

Does anyone has any clues on what it could be?

Thanks!!!

A:Notebook stuck for 2 mins on black screen before booting up

You may have a driver problem.

Have you tried booting into Safe Mode? If your computer starts OK then, we can start investigating why it's not starting normally.

To get into Safe Mode tap the F8 key at startup. In case you're wondering, when you run in Safe Mode you're not loading drivers.

9 more replies
Answer Match 60.06%

Dont know model numberEntry level notebook with Intel celeron

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Answer Match 60.06%

I have quite a few problems with my laptop that have been happening since day 1. My laptop screen constantly turns black at night -- this happens while the power supply is plugged in and when it is now. The notebook will be on but the screen will turn black randomly and then come back on at random times. It is very frustrating when working on a project. Also, the screen will just start blinking hysterically. THis happens whether the touchscreen is on or off and whether the bluetooth is on or off. At times, it will just freeze when I am trying to log back in. It will keep spinning and never log back in. I really need help with this issue as I've tried everything. I am in the IT industry so I have a great deal of knowledge with technology. I just can't deal with the screen randomly turning black and hysterically blinking. Anyone else having this issue or know how to fix the issue? Thank you.

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Answer Match 59.64%

My hp notebook with windows 7 turns on to a black screen with a horizontal line in the top left hand corner. How do I fix this problem?

A:My hp notebook with windows 7 turns on to a black screen with a horizontal line

Thread closed please do not make multiple threads on the same issue

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Answer Match 59.64%

"For Dim display issue if you use a flash light and point it on the screen you'll actually see the screen behind....And for display cable failure there will be no display or blurry..lines etc.."IF this is true, when flashing the light on the black screen, I was able to see it, although it was very dim, So, what do i need to do in order to fix the screen?

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Answer Match 58.8%

I bought my hp Pavilion notebook in India. Now I live in the UK. For the last month or so, I've problems with my laptop. Whenever the laptop is on battery, it discharges very quickly. It randomly shuts off (not shut down, just shuts off with a gut wrenching clink of the hard disk) anytime below 50% charge. no notification of low battery or going into hibernation. It may happen in the middle of typing a sentence, or browsing. I ran diagnostics. HP battery check software first showed a "weak battery" result. I was about to order a new battery, when I ran the software again, which now says "primary battery OK". It is very confusing, as even if we agree that the battery has developed a problem, I can't understand why the system is not detecting low battery or putting the computer to hibernate, as per the settings. I've checked drivers - updated. The laptop is just one year and 3-4 months old. Should I replace the battery? Or is it a software error from the new windows 10 upgrade?Any help will be appreciated.Thanks!

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Answer Match 58.8%

a friend using note book some how locked it up. when turned on instead of my scenic ocean picture asking me to log in,i get this black and grey screen with log in at the top,hp emblem lower rt bottom corner. up toward the upper left it has user id:with my name and 4 numbers,below it enter pass word,then audible alerts dissabled press f5 to inable.then 1/2" lower a little white box for pass wrd. when i enter pass word it goes to a new screen showing a screen keyboard that looks like something from the flinstones wants password again but when attemted it says its locked shut off and turn on. leading right back to the start over crap. she may of been playing with the finger scan id trying to set it up,note sure just guessing. also when trying to use f2 /f3/f9 ect it will bring up the diagnoses and run but not tell anything, the rest they start to come up but flashes right to sign in land\  

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Answer Match 58.8%

So my 2 year old satellite screen appears "dead". The system boots fine (XP) and I can see everything when attached to external monitor.

Is this video connection? screen? other? where should I have this repaired? THanks.
 

A:black screen - Toshiba notebook - boots fine with external monitor

Tricky........

Are you sure that you have not accidently switched to mode where your laptop is only displaying to external monitor. you should find instructions in handbook. See if both external monitor and Main screen show up on display properties, make sure you know how to switch back to your external monitor if it does not automatically find and display on external monitor first.

if the default monitor montor setting is not the problem then your screen has failed and you will need to have your screen replaced. if you still have warranty then send it back to manufacturer or where you purchaced it from.

No warranty? then take to local computer shop, (shop around dont just go to PC World or major outlet)
Laptop displays are very expensive.
 

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Answer Match 58.8%

I have HP 15-d054ee Notebook black screen 2 caps blink code error ... help needed and I check my RAM slots remove it and reinstall it but nothing happen,  I empty the electricity to hard reset but also nothing happen I got nothing on the screen of the laptob  I need your reputable help and I think it has a bios error (maybe) may I install the bios driver from another computer (if so) how? I am in need to use my laptob 

A:HP 15-d054ee Notebook black screen 2 caps blink code error ....

two blinks is corrupt BIOS. Connect the power adapter to the notebook and the hold down the Windows key and the B key at the same time. It may take a full minute or so of holding down the two keys, but you should  see an onscreen message responce that says that it is recovering the BIOS. 

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Answer Match 58.38%

Hey I'm new to this forum! I just joined so I could be able to post about an issue I'm having with my notebook laptop. I completely wiped the computer clean and back to factory settings and had 3 malware test scan the whole computer and everything is clean!

The laptop startsup into OS and can stay on for a good 10 mins without freezing if left alone. When the computer does freeze it freezes my screen so nothing is moving including the mouse cursor, Sometimes it'll just go to a black screen but the computers fans and keyboard lights are still on. I feel like it could be a ram or hard drive thing only cause I've gotten messages like this one before when just starting up the computer before windows logo even pops up.


And a random blue screen of death one time but rarely ever that.

Any ideas on how I could stop the freezing? Really need this laptop for school!
I do have windows installation disc!

A:Wiped clean GateWay NV53A NoteBook Laptop freezing to black screen.

Someone please help!

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Answer Match 58.38%

Hey guys, the title actually says it all. I installed the nvidia geforce 310m driver and everytime its enabled and I try to switch the notebook on theres only a black screen...

Ive looked for solutions but most of them are for computers where you can easily take graphics cards in and out, but I can't do that because im a newbie, i dont wanna open the laptop because I might mess something up

Please help!

Also sometimes it does work, but when the Nvidia driver IS enabled it goes laggy and i got this "MEMORY_MANAGEMENT" blue screen of death, help please!
 

A:Black screen after installing Nvidia GeForce 310M driver on my MSI CX623 notebook

Could be an unsupported driver. Uninstall the drivers and try using the version available from the laptop manufacturers website.
 

1 more replies
Answer Match 57.96%

I bought a HP Stream Notebook PC13 with Windows 10 already installed. I only use this computer to surf the web, but it does have an active trial version of Microsoft Office.  There are no additional programs, photos, videos, etc. downloaded to the computer beyond the original bundle.  The notebook has a 28GB hard drive and 3.58 GB are free.  I cannot run the Windows 10 update with so little free space on the hard drive.  I have a number of files that I think I can delete (Evernote and McAfee), but still not enough to download the Windows 10 update. What's the easiest way of identifying trash to delete?  Finally, any idea why HP built this notebook in a manner that updates are cumbersome/problematic?

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Answer Match 57.96%

I have just purchased a HP Stream Notebook PC 11 and want to find a User Guide I can print out











Solved!
View Solution.

A:HP Stream Notebook PC 11

Hi, Please try the following manuals:    http://h20566.www2.hp.com/portal/site/hpsc/public/psi/manualsResults?sp4ts.oid=7527384&ac.admitted=1426918610062.876444892.199480143 Regards.

4 more replies
Answer Match 57.96%

Hello I was upgrading the OS from Windows 8 to Windows 10. As I let it upgrade I noticed that it said, "Restoring your previous version of Windows" then it would restart and do it all over again. I have an external hard drive in which I used for the upgrade. I have kept it plugged in. Please let me know how to break the circle of restarting and let it either install Windows 10 or 8. Thanks!Louie

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Answer Match 57.96%

Hi i was woundering what can i do if my hp stream pc 11 isnt holding a charge and the screen say battery alert when i turn it on i have no idea what to do please get in touch thank you for your time

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Answer Match 57.96%

So new laptop today, somehow I must have put on the wrong password so couldn't log on, can't find anyway to reset it. Tried to reboot went wrong....now I get system disabled 52131797.... I have an essay to complete asap, please don't tell me have wasted 150 on a new laptop for nothing??? What happened to the good old days of just rebooting a laptop. ?

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Answer Match 57.12%

I was trying to fix an HP Stream Notebook 13's (HP Stream Notebook - 13-c002tu) small  HD size problem. The HD was showing a total size of 29 GB. I don't know if it was originally sold with this size of an HD - I find it highly unlikely. I tried to reset it  using the HP reset via UEFI. I saw HP partitioning the drive so I assumed it would be fixed. After resetting, windows showed HD size was still the same. I took a look at the disk with Windows Disk Management, and there wasn't really any unpartitioned space. What should I do?











Solved!
View Solution.

A:HP Stream Notebook 13 - bad HD size?

Hi, HP Stream is made specifically for browsing purposes only. The agent that sold you the laptop should have educated you about HP Stream Notebooks  properly. As the name itself. It was made for surfing purposes only. So theres no need to FIX the computer. What you need is an upgrade. If you want to store more files or docs then get an sd card. It is listed in the overview of the computer specification Store it in the cloudGet 1 TB or 100 GB of OneDrive storage for 1 year, included with Office 365, to easily store, share and enjoy your photos, videos, and documents.2 http://www8.hp.com/ca/en/products/laptops/product-detail.html?oid=8929217#!tab=featuresCheers!

4 more replies
Answer Match 57.12%

Help, please! I have had my notebook since Christmas and hadn't had any issues until today. I watched Netflix last night and closed the top, as I usually do, before bed, and when I woke up it wouldn't turn on. I tried to leave it plugged in to the charger and trying a couple of hours later, but no luck. There hasn't been any damage, so I'm not sure what the problem is. Any help is much appreciated!!

A:HP Stream Notebook Won't Turn On

Hi! Some Times You Need To Do This Unplug The LaptopTake Out The BatteryPress The Power Button 15 Times And Then Hold It Down For 30SecondsPut The Battery Back In The PCPlug The PC Back InAnd Try To Turn It On     Good Luck!Regards: 1029rjmenvy17tPlease 'KUDO' If You Like for Thumbs Up and 'Accept As Solution' If This Fixed Your ProblemTo Help Other People Find This and Help Them Fix the Same or Similar Problems

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Answer Match 57.12%

My HP Stream Notebook PC 11  11-d010na won't power up, AC led is white and pulses brighter white three times and this repeats. Power switch lights up but nothing else happens. Battery was about 75% when shut down last evening. Purchased March 2015.

A:HP stream notebook won't power up

Have you tried the hard reset procedure in the following HP document?http://support.hp.com/us-en/product/HP-Stream-11-Notebook-PC/7372144/model/7639703/document/c0471847...

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Answer Match 57.12%

I want to know what kind of micro sd card is better to use for an HP Stream  13 4G? And what kind of stuff can I put on the micro sd card? My memory is almost all full because of the updates, could I put some of the stuff in the sd card?

A:Micro SD for the stream notebook

Hi Lori,  I use SanDisc Memory card for both my Laptop and Camera..   Its really good..  Compact And excellent performance..  I would suggest u to by a 64GB or 128GB Memory card for storage..  But 128gb sd cards are more than 2 or 3 times expensive than the 64gb memory cards..  64gb would cost u around $30 but 128gb would be costing around $70 or more.. So, wat i would suggest is to buy an 1TB External Hard drive which would cost u around $50...   Western Digital and Seagate are good..  I prefer WD and i own one..So u can do like this - keep a budget of $80 and purchase a 1TB WD Ext HDD and a 64 GB micro SD card..  (Product pricing may vary)..   But remember this - Internal Hard disc or the External HDD, both a very delicate..  Should be handled with atmost care.. You Drop down your HDD once, thats it, its gone.. Dead..    But Memory cards are strong, can handle Drops, bumps and pressures..    And yes, i both HDD and mmc, u can store Media files (Pics, Movies and Songs), Software files (exe files only), games and other documents..   But u can not "install" Softwares or games into mmc ot ext HDD, there r chances that it wont work.. Also mmc are Compact but Ext HDD are not..  So upto u to decide..    Mark this Reply as "Accept as Solution" if it solves your problem.  Click "thumb up" just to say Thanks..Good Luck!! - Raj

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Answer Match 57.12%

I attempted to contact HP is regard to the issue that I am experiencing, but cannot as my warranty expired on 6/22/16.  I'm hoping someone e here can provide insight.  When I turned my Stream on this afternoon, it wouldn't boot.  Odd, since it was fully charged last night, so I went ahead and plugged it in.  Upon doing so, I encountered a black screen stating my internal battery was nearly at capacity.  What precisely does that mean?  I am able to use the notebook as long as I keep it plugged in.  Also, while plugged in I receive a message stating that it's connected to a power source and the battery is not charging.  The moment I unplug it, it shuts down. I'm more than upset in regard to this new and unwanted development.  The notebook is only 15 months old.  Is there any way to salvage it or am I looking at buying a new one?  I've always used HP desktops,laptops, and notebooks; now I will never purchase one again. Has anyone else experienced this issue?

A:Stream Notebook Will Not Charge

When you hover the mouse cursor to the battery icon? What does it say? Plug in not charging? If yes then follow the steps herehttp://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/windows-10-update-prevents-batt... Cheers!




"Education costs money; so does Ignorance"If my post has helped you, click the Kudos Thumbs up!If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

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Answer Match 57.12%

I'm trying to screenshot some info on my screen and I don't know how.

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Answer Match 57.12%

Im factory resetting my HP STREAM NOTEBOOK LAPTOP WITH WINDOWS 10(32bit). Are there going to be any downfalls that I should expect ( besides the obvious data loss) as a result of this reset or any precautions I should take during or afterwards?

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Answer Match 57.12%

Hi I'm having a hard time getting my hp stream notebook Windows 10 to boot up, it comes on and go to the hp screen and goes out but it want boot up, how can I fix this problem.

A:My hp stream notebook want start up

Below shown link might come handy to troubleshoot this issuehttp://support.hp.com/us-en/document/c03518165 Or http://support.hp.com/us-en/document/c04718479 Hope this helps, for any further queries reply to the post and feel free to join us again  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,K N R K

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Answer Match 57.12%

Stopped working, fully charged but not switching on. White light on power button just keeps flashing. Tried hard reset but not helped. HELP ME!!! I have a document I'm working on and can't access it because of the fault.

A:Hp stream notebook 11 (energystar)

If holding the power button down for 10 seconds does not power it off, leave the power supply disconnected until the battery fully discharges.  Reconnect it and attempt to boot it, this has worked for some posters here for the Stream notebooks.

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Answer Match 57.12%

My laptop turns on and shows the logo for a few seconds then the screen goes blank. Ive carried out system fast tests with both extensive test and quick test and all categories passed. Please help. Thanks.

A:HP Stream Notebook not turning on.

Do any lights stay on when the screen goes blank or does everything go dark?  It sounds like the screen stays on when you are in the BIOS since you were able to run the diagnostics.  You might try restoring Windows back if that is what is not working using the F11 system recovery option.

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Answer Match 56.7%

my hp notebook wont connect to any wifi at all like it used to i tried trouble shooting but it says my device is working properly and that it must be the router i have the broadcom 802.11 network adapter my model number is: 11-rO14wm

A:hp stream notebook little or no wifi connectability

Wi-Fi networking is a convenient way to access the Internet. However, a lot of things can go wrong when using a wireless connection, and it can be frustrating when the connection is slow, intermittently drops, or cannot connect. The steps in this document provide tools that have been found helpful in solving problems such as the PC not connecting to the Internet, or no Internet or wireless connection being made. Let us guide you through the solution (in English).   Hope this helps, for any further queries reply to the post and feel free to join us again  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee

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Answer Match 56.7%

I serve on the board of a local non-profit, and our Deputy Director has been 'sans computer' for a while.

Turns out that she had a Win7 laptop that was riddled with viruses/spyware/adware/malware.

I used Adware Cleaner, Avast Free Antivirus, ccleaner, Malwarebytes Anti-Malware, and iobituninstaller, and was able to get a lot of the junk off of there, but the final verdict was:

Still can't check for Windows Updates
Still can't update Microsoft Security Essentials (MSE)
Most update installs are still failing
I was going to do a Windows upgrade, but she pre-empted me by buying an 11? HP Stream Notebook (11-r014wm) running Windows 10.

She then asked me to do 'preventive maintenance' on it, so I installed:

AdAware
Adware Cleaner
Avast Free Antivirus
CrapCleaner
Malwarebytes Anti-Malware
That's been more or less the standard protocol for me since approx. Win2k or WinXP, but I guess I should have done my homework first...

When I went to Window > Settings > Update & Security, I noticed that my Windows Defender was turned off (everything grayscaled). When I scrolled all the way to the bottom of that section, I noticed there is a hyperlink to 'Open Windows Defender'. I clicked on that (intending to maybe turn it on manually), and then I got a pop-up that said:




Windows Defender
This app has been turned off and isn't monitoring your computer.
If you're using another app to check for malicious or unwanted ... Read more

A:Trouble With Windows 10 On An Hp Stream Notebook

I had the same problem when I moved over to Win 10. I ended up installing AVG anti virus which is ok but I did prefer MSE.
Look forward to the real solution.
s.
 

13 more replies
Answer Match 56.7%

Keeps saying my password is wrong, have gone onto the site and reset it from another pc yet still says its wrong chuckle 

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Answer Match 56.7%

I can't not factory reset my laptop. I tried the F11 solution and it dint work an error message came up "error code: 0xc000000f" I tried every solution even the hold power etc. I can not bypass the HP logo screen, PLEASE HELP! I need my laptop for school work.

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Answer Match 56.7%

I was doing a system restore then it said it couldn't restore properly so I cancelled it would keep going to the HP start up and then went black and now it won't start at all even if it's plugged the light that indicates it's charging comes on but that's it. I need help!

A:My HP notebook stream 11wont turn on

Hold the power button down for 10 seconds to see if it will power down.  If not, leave it unplugged from the charger until the battery completely discharges and then reconnect the charger and boot it.

1 more replies
Answer Match 56.7%

Won't boot flashing LED on caps lock key

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Answer Match 56.7%

My OS is 32 or 64. I don't know how to find that. I have installed 13 apps on my new notebook and the storage is full. I can't download anything. I have read that you can add an sd card for additional storage. How do I do that? I've gotten rid of a few apps and do the disc clean-up daily, but nothing really helps. I am a novice user who searches the internet and I store photos of the grandkids. My apps are news and facebook/messenger. So far this thing doesn't do me much good. Any advice?

A:adding storage to my new stream notebook

On the left side is a card slot.   You put one of these in the card slot. An SD card you can buy at any office or camera store.    To insert a card: Hold the card label-side up, with connectors facing the slot, insert the card into the slot, and then push in on the card until it is firmly seated. To remove a card: Press in on the card it until it pops out Once the card is in the slot it will show up as a device and you need to give it a drive letter, generally D: After that, you can move all the files in your libraries (documents, pictures, etc) and your downloads folder to the SD card. This tells how generally: http://www.makeuseof.com/tag/how-to-increase-storage-space-on-windows-8-1-devices-with-sd-cards/ This says Windows 8 but the process is similar in Windows 10. This is also helpful: http://www.tenforums.com/tutorials/8822-library-save-location-set-windows-10-a.html And this: http://windows.microsoft.com/en-us/windows/redirect-folder-new-location#1TC=windows-7 When you install an application, many of them will give you the choice where to install during the process. By default they want to install in C:\program files. Put a program files folder on the SD card and then you can direct program installs to the SD card where you are given the option. You might even uninstall some of the ones you already have and reinstall them on SD card.  Post back if you need more help. If this is "th... Read more

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I bought an HP stream notebook for Christmas last year with Windows 10 , and I got a virus on it a few weeks ago and tried to reset it and I say it down for like 2 hrs and it was still frozen at 1% so I turned it off. When I turned it back on there would be a line at the top and then the HP welcome sign would show and then it would go black then turn off ( the power light was still on) and then continue to restart over and over. I tried pressing f11 to go and reset it but every time it says "there was an error resetting your pc" at about 44% and the diagnostic test found nothing. PLZ HELP

A:My HP Stream notebook won't boot Windows 10

Hi, the Windows 10 installation image is available for download from Microsoft if you want to wipe the disk clean and do a fresh install.  There are instructions here.

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The notebook was trying to run an update, a problem occured and everything froze. It would not turn  off so had to let it run out of power so it could be turned back on. Afterwards a message came up to advise not enough space to perform the update with an icon to click to clear available space which I did. It did this then I think tne update failed. After that word will not open, I click on the icon to open  but nothing happens. The product is under warrenty still, I just have no clue what to do. Can anyone help?  Please!

A:Word will not open on HP Stream notebook 11

Hello, Thank you for posting in the HP Support forum. Welcome! Is it just MS Word that does not work ?Is the icon that you are trying to open a desktop shortcut or shortcut pinned to the Taskbar ? If you try to open Computer, then navigate to C:\Program FIles (x86) >> Microsoft Office >> Office xx >> then open WINWORD.exedoes it work/open ?

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Okay so I factory reseted my Laptop and so when I turned it on it woulfld show the HP screen, a blank screen, and then a black screen and it kept repeating that order and wont go passed. You cant remive the battery and im sure I tried everything. help.

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I have a HP Stream Notebook PC 13.  It is a little over 18 months old and I have barely used it.  Yet, it constantly freezes and is painfully slow.  Is there anything I can do to fix this?

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I turned off my notebook using the mouse and the screen menu. The computer apparently closed down as it should, the screen went black, but the light on the power switch continues to glow. When I try to turn on the computer again, the power switch has become unresponsive. Now I can't turn my computer on. (I don't actually know whether the computer is turned on or off because the screen is black). The notebook has a fixed battery, so I can't do a hard reset by removing it. What should I do?

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Cant remember admin or power on password need help with system disabled cide 76503248. Need to fix for school

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The factory reset fails at 62% with the message that says nothing more than there was a problem resetting your PC. It is a Model 13-c11Mr I have tried different ways to reset with the same result each time. Any other suggestions?

A:Stream notebook PC 13 factory reset fails

Try to make a clean install of the operating system.

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Please Help!!How do I Factory Reset my Stream Notebook??I accidentally erased some information and can not get passed the Welcome Screen.So how can I reset my Notebook if I can not get pasted Welcome Screen??











Solved!
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A:Stream Notebook - 13-c010nr factory reset

Hi there @PhoenixLee79? Welcome to the HP Support Forums! It is a great place to find the help you need, both from other users, HP experts and other support personnel. In answer to your question, please see the following pages on System recovery.Performing an HP System Recovery (Windows 8)Troubleshooting HP System Recovery Problems (Windows 8) If you have any further questions let me know.

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Good afternoon. What maximum volume of the memory card of SD supports this laptop (HP Stream X360 11-p055ur (L1S04EA))?

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So I have the HP Stream Notebook and it's been working all well and fine. However I was going to give the computer to a friend and wanted to perform a reboot so he can receive the laptop all "new" and clean. Also my microsoft email got hacked and I never was able to recover it so being able to log in to the laptop was kind of a no go. However when I tried to perform a reset and wipe all the files the computer said it was unable to. I can't even see the log in option anymore it just displays HP and a black screen. Only thing I could do is turn it on and press F11 to see the troubleshooting menu, but everytime I try to reset it still won't work, it goes up to 37% and then it says it was unsuccessful with rebooting the laptop. I can't return it since there's no warranty but is there any hope for my laptop? This friend really needed it...

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i have windows 10 downloaded but i can update it it says there not enough space on notebook so what can i do to sort this problem out any ideas

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I'm experiencing same problem only that the network light keeps blinking

A:Re: HP STREAM notebook, fully charged but won't power on

Hey @Ikupeleye1,  I seen that you had posted on a previous thread and thought I would move your post to your own thread for more exposure. I wanted to make sure that I replied to you and offered my help! I understand that your Notebook is not coming on but you see that the Network light keeps blinking.  Could you please provide me with your Model Number (How Do I Find My Model Number or Product Number?) and Which Windows Operating Systems you are running. When we have come to a resolution, please share what worked for you with others by marking that post as an Accepted Solution. Note: please make sure that the AC adapter cable is not plugged into a power strip, surge protector, or secondary power source. It should be directly into a wall outlet. Please note remove any and all USB devices. Disconnect all non-essential devices, as these could cause some issues. Here is a document I found called Computer Does Not Start (Windows 10). Please follow each and every troubleshooting step in this document to help narrow down where the issue may be coming from.  Have you tried performing a hard reset?Can you boot into Safe Mode? Do you hear the fan running when you turn on the Notebook? If so, please take a look at the Computer Starts but Screen Remains Blank document. If the notebook screen remains black or blank, and there are no error messages on... Read more

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I can't restart my notebook stream. It is charged (well the charging light is orange?). Any thoughts? We only purchased this in January

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Couple days ago laptop was working fine, went out for the day and when I came back my laptop screen was black but the power light was flashing, tried to turn it off by holding power button down but wouldn't turn off and still kept flashing.. Pressing keys doesn't help pressing the mouse pad doesn't help! Just can't get it to turn on!

A:HP STREAM NOTEBOOK WON'T TURN ON BUT LIGHT FLASHES

Hello @Julievk1967?, Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums, I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More. I read your post about the notebook not starting, and wanted to assist you! To start, can you provide me with the Product Number and Operating System of the notebook?  You can use the links below to help you with that information:How Do I Find My Model Number or Product Number?Which Windows operating system am I running? In the meantime, please review the following documents, and let me know how it goes:HP Notebook PCs - Computer Does Not Start and Emits an LED or Beep CodeHP Notebook PCs - Computer Does Not Start (Windows 10)HP Notebook PCs - Computer Does Not Start (Windows 8) Please let me know if this information was helpful by clicking the thumbs up below.  If this post resolved your issue, then please click on Accept as Solution. Regards!

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My notebook keeps reloading the hp blue circle loading screen,since I reset the pc and it failed.I read a post that had a similar situation and they said to put it in safe mode, then do a clean boot. So how do I do it on my pc?

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i am trying to unlock my sons hp notebook stream after several attempts for power on password i get code 94043648,can anyone help me unlock his notebook 

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I purchased this computer for my daughter and within a couple of weeks of having it she spilled paint on the keyboard and it no longer functions, everything else works just fine. I have been looking everywhere for replacement parts for any of these stream notebooks and have no had any luck. Where can I find replacement parts for these notebooks?

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HI,MY HP STREAM NOTEBOOK PC DOES NOT TURN OFF AFTER SHUTING DOWNTHIS HAPPEN AFTER I FORMAT THE SYSTEM. AND THE MOST WORRYSOME  IS THAT MY MOUSE (TOUCHPAD) IS NOT WORKING AT ALL,EVEN AFTER I DOWNLOAD AND INSTALL THE DRIVER FOR IT, IT IS NOT EVEN DETECTED IN DEVICE MANAGER.PLS CAN I GET THE RECOVERY DISC FOR THIS PRODUCT? (HP STREAM NOTEBOOK PC) PLS NOTE I HAVE TRY BOTH WIN 8 AND WIN 8.1

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