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HP Envy x360 stopped working HDMI

Q: HP Envy x360 stopped working HDMI

Hi, I just got a new HP Envy x 360 in July 2016 and a new HP monitor 27es Display in mid-August. It was connecting to the monitor by using HDMI fine till last week. From a week ago (around Labor day), it stopped recognizing the monitor.I have an old HP laptop, and it is fine connecting to the the monitor by VGA. So, it is not the monitor's issue.I remember I did the recommended HP update around the same time. I am suspecting that update caused the issue with HDMI. Can anyone help? Thanks.

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Answer Match 92.4%

HDMI port seems to have stopped working. I usually connect to HP Pavilion 23xi screen but my HP Envy does not now detect it. Tried HP Envy on other screens and it does not detect them either. No idea why it stopped working. Not a computer buff so need simple solution ideally!

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Answer Match 85.26%

I have 2 identical fairly new HP 360s, both running W10 64-bit. Both send video correctly to the TV over HDMI connection. Neither sends the audio, instead sending it to the laptop's internal speakers. This is an HP issue, as the HDMI cable is fine and works with all other devices. The cable and TV work properly with my Mac and Toshiba laptop and with my HP Pavilion desktop unit. Please advise as to the correct fix for this tiresome proble. Thanks,Steve Conelley

A:Envy x360 audio not passed to TV over HDMI

Hi there @Conehead1952,  Welcome to the HP Support Community where you can ask questions, find solutions and get help from others in the community! I read your post on the HP Support Forums and wanted to reach out to you. I understand that you are having an issue with the sound while trying to use the HDMI capability from your HP ENVY x360 Notebook PC.  Did you receive any error messages?Did you see if the HDMI was listed in the Digital Output Device? Here is a document for you called Troubleshooting HDMI Display and Sound Issues. It has three different sections that you can use for troubleshooting: Using correct HDMI cable for your HDMI deviceSetting HDMI sound outputTroubleshooting specific HDMI issuesCould you please run the Hardware and Devices  troubleshooter? The troubleshooter will help find and fixHDMIissues. Type troubleshooting in the search bar.Select Troubleshooting.Select View all on the top left corner.Click on Hardware and Devices.Follow the on-screen instructions to run the troubleshooter.Check if the issue persists.You could try to:Press (Windows key + X)Click on Device Manager.Expand Sound, video, and game controllersRight click on the sound driverSelect Uninstall.Once this is done, restart the Notebook twice and check if the issue persists.Did this reply r... Read more

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Answer Match 75.18%

Bought a brand new Envy last Thursday, touchscreen did not work.  Called support and they remotely worked on it for a few hours ultimately having to restore to factory settings, still did not work.  Exchanged laptop at store yesterday and the touchscreen on this one does not work either.   Per the sales person at the store the touchscreen should work with computer in laptop or tablet mode, is this correct? Is there a known issue with these that I should choose another model?   Is there something that has to be enabled?  I have checked the drivers and all is newest version and enabled. Thanks for any help.

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Answer Match 74.76%

Hi All, Just purchased  HP Spectre x360 - 13-4007tu in Oct.  Upgraded immediately to win 10 on receipt and updated all the drivers automatically via HP support assistant. Finnaly Got a chance to connect the notebook to my TV via HDMI. However it DOES NOT detect any external monitor except the built-in in the "graphics properties" -"select display". But when I connect to my old lenovo laptop, it picks up the same setting ( TV via HDMI ) straight away I have double checked all windows / Hp updates all latest ; go back and give a few tries and still no-go. Please help as to say the least i am very dissapointed  of HP for such a high-end work machine. The audio has been buzzy and scratchy but not crucial, whereas HDMI is for any presentation etc. Thanks for your help.

A:HDMI not working on brand new HP Spectre x360

Hi @melfes?, Thank you for your query.  I grasp that you are having a difficulty connecting a TV via HDMI to your notebook. You have done all your Windows updates and ran the HPSA.  Here is a link to the HP Spectre x360 - 13-4007tu Software and Driver page to manually check that you have all the updated drivers and the latest bios update. Here are two links that may also be of aid. HP Notebook PCs - Connecting a Monitor, Projector, or TV (Windows 10, 8) HP Notebook PCs - Updating the BIOS. A bios update does have the potential to cause damage. I suggest contacting HP support for assistance with that process. Please contact HP support at Contact HP Support. Please let me know the outcome. Thank you  for participating in the HP Forums! We want to help you as well as others who may experience a similar issue as you. Please consider marking the post that resolves your issue as   "Accept as Solution"   to help other community  members!To show appreciation for my efforts kindly click the   Thumbs Up   below.   Best of Luck!

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Answer Match 74.34%

Hi, HP Envy x360 m6 aq005dx Touchscreen not working after updating Windows 10 Home to Windows 10 Pro,  seems as if the driver is not installed, is the driver install in c:\SWsetup if so which one is it, the website doesn't have these availeble fir this model...   David

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Answer Match 71.4%

Today after installing windows update (synaptics-pointing drawing), my sound has stopped working on my HP Spectre x360.  I tried looking at the drivers but there are no drivers listed. All my sound keys on my keyboard are dead, it's as if there's no sound installed anywhere on the laptop.  My laptop information is as follows:  Product Name: HP Spectre x360 Convertible Product Number: N1R85UA#ABA In device manager I have Conexant ISST Audio and Intel Display Audio listed under sound, video and controllers.  I think I saw another user had an update pushed to his laptop, I'm hoping there's a similar easy solution for mine to get it up and running again. Please advise. 

A:HP Spectre x360 Sound Stopped Working

Hi, Try the following. Download the Conexant HD Audio installer on the link below and save it to your Downloads folder. http://ftp.hp.com/pub/softpaq/sp77501-78000/sp77502.exe When done, hold down the Windows key and press R Into the Run window, type devmgmt.msc and hit enter. In Device Manager, expand Sound, Video and Game Controllers.  Right click the Conexant device and select Uninstall - you should also get a prompt to remove the current driver, tick the box to allow this and then proceed with the uninstall. When complete, download and reinstall the Chipset driver on the following link. http://ftp.hp.com/pub/softpaq/sp72001-72500/sp72025.exe When the Chipset reinstallation has completed, restart the notebook. When windows has reloaded, open your Downloads folder, right click on the Conexant installer and select 'Run as Administrator' to start the installation.  When this has completed, restart the notebook again and let windows fully load for a few minutes before checking. Regards, DP-K

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Answer Match 70.98%

I've had my HP Envy Recline 23-m230 since 2013, and fairly recently (August of 2015), I upgraded to Windows 10. A few days ago, I had tried to connect my Wii U to the computer. The computer does have an HDMI In port and also includes an HDMI In button. I connected them to each other, but when I had pressed the HDMI button, the screen had went black and said "Game Mode, No video signal". For the past few days, I've been trying to find a solution, but no luck. I've switched HDMI cables, uninstalled and updated HP MyDisplay several times, and updated my graphics drivers. I don't want to have to resort to reinstalling Windows or something drastic like that. Please help!

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Answer Match 70.98%

I recently bought an HP Envy m7, and I setup an external monitor. I recently had a BIOS update, which I think broke the HDMI port. I connected the port to a projecter, and it still does not get any input through the HDMI. I've tried multiple cables, and none of them work. My monitor I'm using is an LG IPS Flatron monitor. When I plug in the HDMI, it tells me it's not receiving anything to diplay. I've used Windows Key + P to switch it to extend mode, but it doesn't work.

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Answer Match 70.98%

I am having the same problem with the HDMI input on my HP Envy 23 k-009c touchsmart. I know I was using the HDMI prior to the Windows 10 update with my Shaw Direct HD box. The button under the left side was also working to switch between sources. I have tried different drivers by updating and then by going back to an earler version of the driver all without any luck. I was hoping as well not to have to go back to Windows 8 by re formatting and starting over. Hoping to hear about a possible solution to get the HDMI input working.  

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Answer Match 70.98%

Im trying to set up my xbox 360 with my desktop, my hdmi is connected and when i push the button the the bottom left corner, nothing happends. I have tried restoring even though it has never worked. My computer regonises the xbox in the device manager and all i can do with it is remove it.             PLEASE HELP AS SOON AS POSSIBLE -Huddy

A:HP envy recline 27 hdmi in not working!!!!

i have also tried different hdmi cables ect...

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Answer Match 70.98%

Hi there,Can someone help me?I've had my all-in-one for about two years and never tried to use the HDMI port. Only now that I bought an LG ultrawide monitor (to use as a second monitor) and it doesn't work. It doesn't even detect/recognize the monitor when I plug it in, but the monitor works fine with my laptop computer. What can I do?

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Answer Match 70.56%

I purchased Spectre x360 convertible laptop at the start of August.  I had the computer for 3 weeks and the touchscreen and pen functions stopped working.  I called HP and they had me send the computer to a repair center.  Below is the paste of my original posts under a different thread name that was probably too specific due to the model number.  Wanted my experience to be viewable by others having difficulty with Spectre laptops: Original Thread: https://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Spectre-x360-13-4196ms-touchscreen-st...  09-26-2016 10:40 AM Bought this computer at the first week of August.  Set it up and used it for 3 weeks.  Enjoyed the flexibility of the convertible funtion and regularly used the touch and active stylus features.   Then the touch screen and stylus functions stopped working. After multiple attempts to reactivate the features (i.e., restart, new pen battery, software updates) I contacted HP support.  My assumption was that the hardware was bad, the screen had failed in some way, because the software didn't even recongize the touch ability any more.  HP support ran me through the standard solutions, so again restart, etc.  Then they wanted to reset Windows, revert back to the shipped version of the software, erasing all my files, apps, and software that I had migrated from my old computer.  That computer had been recycled at this point. &nbs... Read more

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Answer Match 69.72%

Hello, I've been using the Dell Active Stylus (750-AAGN) with my HP Spectre x360 for the past few months and it had been working great.  Recently, the stylus stopped working, despite having new batteries in.  I changed the batteries and still it did not work.  It was the most bizzare thing, as it literally just cut out while I was writing and did not show any signs that it was defective beforehand. On top of that, I checked my laptop with an old Active Stylus that my laptop had always been able to recognize, but could not write with it because of a faulty tip on it, and my laptop did not recognize that pen as well.  This leads me to believe that there is something wrong with my laptop (hopefully I am wrong about that). My laptop is fully updated and I checked for driver updates on the HP page for my laptop pertaining to stylus, but could not find something.  PLZ HELP.

A:Active Stylus Suddenly Stopped Working on HP Spectre x360

Dear Customer, Please go through this document:http://support.hp.com/us-en/document/c04960260 Troubleshooting Document:http://support.hp.com/us-en/document/c04706945  Hope this helps, for any further queries reply to the post and feel free to join us again  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee

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Answer Match 69.3%

I recently bought the HP Envy Pheonix 860-050na PC and have had issues with the HDMI ports. There appear to be three on the back, however only one works. I have been trying to set up multiple displays, however because of this issue it is not working. Below shows pictures of the ports. The two labeled HDMI ports are the ones that do not work, and the one on its own works without any issue at all. Any assistance with this would be appreciated.Thanks. 

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Answer Match 68.88%

Greetings, My HDMI Input does not respond when i press the button on the bottom of my PC. I've read everywhere on solutions to fix this problem of my game mode not working (HDMI Input) for my computer, HP Envy 23-k001a. I reset my PC to factory settings just an hour ago, and the problem still persists. I have contacted HP support but they have only told me to re-install and upgrade my drivers, which i attempted prior to the reset and it still did not solve the issue. I really don't know what to do as I want to play PS4 on my computer    Any help would be much appreciated, Many Thanks!

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Answer Match 68.04%

My computer's been acting up since yesterday, but nothing really drastic happened until a couple hours ago. Yesterday, my computer was being kind of slow and unresponsive. Website pages weren't loading correctly on Chrome, which was my go-to browser, but were fine on Firefox. I thought this was because I hadn't turned the computer off for a couple days. I just kept putting it on sleep because I had unfinished business, unsaved. However, it got to the point where the unresponsiveness was annoying, so I decided to restart the computer. While restarting, instead of booting back up, it got stuck on the black screen and wasn't doing anything for about 10 minuites, so I just shut it off via the power button and went to bed. (It's done this before, and booted back up with no problem other times.) Today, when I turned the computer on, it booted up fine, but was being really slow and eventually froze. I had to hold down the power button to turn it off. When I turned it back on, I got a "blue screen" that read something like: "your computer has run into a problem and needs to restart. We are collecting some error info. and then it will restart for you." When the error info was collected, the computer restarted, but instead of booting up, I kept getting the blue screen over and over again. It was throwing up two different codes on the screen, one was "WFS_VIOLATION" and the other was "0xc000021a".  Eventually I was able to press F11 to get into the pre-boot sett... Read more

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Answer Match 67.62%

i have a nice little set up with an HDMI plug near my vista laptop that connects to my HD TV some 30 feet away. this way i don't have to tote my laptop to the TV when i want to stream internet video. i set it all up about a month ago and everything worked fine until yesterday. now when i plug in my HDMI cable to my laptop and switch my video source over to PC on my TV it doesn't detect any video. i know that the connection is solid because when i unplug the HDMI cable from my laptop the option to switch to the PC source on the TV goes away. i recently updated vista with some "required" update but don't know what it was or how to resolve this. any suggestions?

A:HDMI out stopped working

You could do a restore to before the update. This ill remove the updates and you can find out if its due to that.

I'd try a second hdmi cable to eliminate the cable. Being that long it may have been damaged.

3rd, update your video drivers.

Hope something easy fixes it.

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Answer Match 67.62%

My HDMI has stopped working, I was told to download all updates and I think I have done this... I visited HP.co.uk and dowloaded all updates after it identified my computer, but nothing appears to have changed. Any help greatly appreciated.  

A:HDMI has stopped working

Clive235 Hello;Allow me to welcome you to the HP forums!Anytime someone comes here running Win10 and complains about something suddenly not working, I immediately suspect Windows Driver updates.Unfortunately, Win10 automatically forces driver updates on all of us, without our knowledge, and without our permission -- and when this happens, a working PC is suddenly "broken".  This might have happened to you.You need to go into Settings, Update & Security --> Windows Update.Then, choose Advanced Options --> History to see when updates were last applied.  If you see any that include device drivers, those could be the problem. So, if you can, you should see if you can rollback the drivers that are causing the problem.  You do this by going into Device Manager, seeing if the appropriate device is still listed, and if so, trying to rollback the last driver update.And if that fixes the problem, then consider disabling future driver updates using the information in the link:  http://www.tenforums.com/tutorials/48277-driver-updates-windows-update-enable-disable-windows-10-a.h...Good Luck========================================================================I am a volunteer and I do not work for, nor do I represent, HP.---------------------------------------------------------------If my posts helped you, please click the Thumbs-Up symbol on my post to say thanks.If my posts solved your problem please click "Accept As Solution".========================... Read more

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Answer Match 67.62%

Recently my HP MY DISPLAY software has stopped working.  This is the softare that allows me to use the advanced features of 34" curved display.  I have downloaded all of the drivers/software on the support page but it hasn't helped.  I have uninstalled them and reinstalled and it has not helped.  When I try to open HP MY DISPLAY a messge pops up that says "Enumerating Display Devices phase 1" , then a large moving circle displays like it is waiting.  Then I get the error messge "HP My Display has stopped working". Any ideas?

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Answer Match 67.62%

I have been running windows 10 for almost a year with no problems to my touchpad. Today it stopped working completely. I went into the device manager and it showed the touchpad still connected. I restarted my computer and now it is as if my touchpad does not exist at all. The drivers for the touchpad are installed and I checked for updates. Could it be that the connection inside the laptop has come loose?

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Answer Match 67.62%

Hi please help me as well as I am having the exact same problem. I am unable to connect an external laptop to use my screen via the HDMI cable.

A:Re: HP Envy 34c - HP My Display has stopped working

Hi there @boowah, May the Forums be with you!  I understand that you are trying to use your 34c display with your laptop computer.  I am happy to give you a hand with this. What is the model# of the laptop you are trying to use? Are you getting any error messages on the display when you try to output to the 34c? Also please see HP ENVY 34c Media Display - Product Specifications. What is the maximum resolution supported by your notebooks display adapter? Please let me know when you can.

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Answer Match 67.2%

My Acer ES1-111M HDMI has stopped working. It was working perfect until about a week ago. I believe it's due to a resent Windows 10 update. HDMI doesn't show anywhere in Device Manager. I tried going back to Windows 8.1 , but it didn't help. I reinstalled Windows 10 Clean Install and still no HDMI output. When I plug into my TV my TV detects a HDMI device has been connected but just flashes No Signal. I have tried every driver available including the test drivers from Intel.Almost 2 years ago I bought this to replace my HP laptop that had the exact same problem. When this happened on this Acer notebook I connected my HP to the TV Via the VGA/RGB cable. Now this Is where it gets weird. I got the HP connected and working with the RGB cable and out of curiosity I connected the HDMI cable to the HP and it made that happy noise saying it found the new device and for some reason started working. Since, I have read on the web that when this happens connecting the VGA cable first then the HDMI cable will force the PC to detect a non working port on the HDMI. Or possibly over the 2 years I've had this HP it received an update that restored the HDMI functionality. Problem is I can't test that theory on this ES1-111M because it only has a single HDMI output. I see this problem all over the web and wonder how many people don,t even know there HDMI port is dead because they never use it.

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Answer Match 67.2%

My Acer ES1-111M HDMI has stopped working. It was working perfect until about a week ago. I believe it's due to a resent Windows 10 update. HDMI doesn't show anywhere in Device Manager. I tried going back to Windows 8.1 , but it didn't help. I reinstalled Windows 10 Clean Install and still no HDMI output. When I plug into my TV my TV detects a HDMI device has been connected but just flashes No Signal. I have tried every driver available including the test drivers from Intel.Almost 2 years ago I bought this to replace my HP laptop that had the exact same problem. When this happened on this Acer notebook I connected my HP to the TV Via the VGA/RGB cable. Now this Is where it gets weird. I got the HP connected and working with the RGB cable and out of curiosity I connected the HDMI cable to the HP and it made that happy noise saying it found the new device and for some reason started working. Since, I have read on the web that when this happens connecting the VGA cable first then the HDMI cable will force the PC to detect a non working port on the HDMI. Or possibly over the 2 years I've had this HP it received an update that restored the HDMI functionality. Problem is I can't test that theory on this ES1-111M because it only has a single HDMI output. I see this problem all over the web and wonder how many people don,t even know there HDMI port is dead because they never use it.

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Answer Match 67.2%

I have a Toshiba Satellite A305-S6898 laptop with Windows Vista (64 bit). For two years, I have watched movies on my TV via the HDMI connection. Recently, this stopped working (I had not installed anything new or updated the computer). The HDMI cable is definitely still good. My laptop could not connect with the external display. I tried everything I could think of including making sure the drivers were up to date (they were) and the handy reboot method. Nothing worked until I went into the device manager, right clicked on the graphics card and uninstalled and reinstalled it. Using this method, I got it to connect again for a couple of days, though I had to uninstall and reinstall every time to make it work. This has stopped working now too though. I am at a loss. Any suggestions would be helpful. Thanks.
 

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Answer Match 67.2%

so I have a dell xps1530 with vista. awhile ago i used my laptops hdmi to my tv, the sound and everything worked fine. for some reason now i can't get the sound to default over to it. i know how to usually do it but when i hit make hdmi default audio nothing happens. the kicker is that when i hit 'test' on the hdmi the audio works through the tv, so the cord works and everything, my computer just won't let it become the default. i attached a hijack log if it helps

Logfile of Trend Micro HijackThis v2.0.3 (BETA)
Scan saved at 8:51:59 PM, on 2/3/2010
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files\Google\Gmail Notifier\gnotify.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe
C:\Program Files\Dell\MediaDirect\PCMService.exe
C:\Program Files\Fingerprint Reader Suite\psqltray.exe
C:\Windows\System32\rundll32.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\DellTPad\Apoint.exe
C:\Windows\OEM02Mon.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Replay Media Catcher\FLVSrvc.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Common Files\InstallShield\UpdateS... Read more

A:HDMI Audio stopped working

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Answer Match 67.2%

I searched many threads with similar titles but could not find a usable answer. I hope this post will have better luck.
My PC is connected from the graphics card to a Full HD TV via HDMI. This worked beautifully for 7 months with great video and audio via HDMI. Unfortunately it stopped working. The TV's HDMI ports and the cables work fine with other devices. On the PC I installed a new motherboard and reinstalled Windows. This is all working fine on a friend's display, including the DP connection from the graphics card. Sadly, however, the PC graphics card to TV HDMI connection is still not producing any picture or sound; not even the BIOS screen. The TV recognizes when the cable is attached (no cable vs. no signal messages) but no picture or sound results.

Some specs:
TV: Samsung UE32EH6030W
PC's OS Windows7 Pro - 74bit
Graphics card 1GB MSI Radeon HD 7770
Motherboard Asus H61MC
Processor Intel Pentium G850, Socket 1155, Dual Core, 2.90GHz
 

A:PC to Full HD TV via HDMI Stopped Working

I'm confused, did you replace the motherboard or the graphics card? If you are using a dedicated graphics card the motherboard would have little to nothing to do with outputting HDMI when a dedicated graphics card is installed. Does the second monitor show up in the AMD Catalyst Software? And even though the HDMI cable appears to work with another device, have you tried another HDMI cable?
 

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Answer Match 67.2%

I have a duel monitor setup where one was plugged into HDMI and the other into VGA. Both were running off of my NVIDIA graphics card (i also have Intel 4000 Graphics which came with my processor but is not in use).
When playing a game - my HDMI monitor just shut off. My VGA continuing to work.
I have tried many things such as reinstalling drivers but nothing has seemed to work. My Intel 4000 Graphics are failing to work also. I am yet to look inside of my PC to see if anything has moved out of place.
I've tried googling and I've found nothing of use. If anyone has a solution that would be great! - P.S I'm new to the forums
 

A:HDMI suddenly stopped working.

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Answer Match 67.2%

Long story short .... I have an LG 37 inch TV with 3 devices connected via 3 HDMI cables and 3 HDMI ports.

PC tower with Windows 7

PS3 Console

Verizon HD box
For months all three worked and I could switch back and forth without issue.

All of the sudden only the PC tower displays.

The PC tower is the only thing that displays on any port with any cable. The PS3 and TV give no display.
Any ideas would be great.
 

A:HDMI connections stopped working

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Answer Match 67.2%

Hi,

I'm sorry, I'm somewhat technologically impaired. I've been connecting my tv to my laptop via HDMI cable for several years and it's always worked fine. Today when I tried, the screens just turned back. My TV stopped saying no signal as if it recognized the computer, and the computer screen went black as if it were switching to the TV, but neither of them actually worked. I tried to go into my display settings to connect to a projector which I have had to select in the past, but it says no additional display was detected. When I tried to tell it to do it anyway, the laptop screen started turning on and off every few seconds so it was black, then back to my desktop, then black again.

The really wonky part is that when I tried starting up the computer with the HDMI cable already attached, it showed the windows startup and password screens on the TV as if it were working properly--but as soon as it loaded up the desktop it started turning the screen on and off again until I disconnected the HDMI.

I haven't changed any settings on my computer recently--the only new thing I've installed are some games off Steam. Something crazy's going on with my computer that has never happened before, could someone please help?

-Shauna

PS: This image should have the info for my computer please let me know if you need any other information
 

A:laptop HDMI to tv stopped working

Verify the screen resolution and refresh rate.

Aside from that, try manually updating or reinstalling the laptop video drivers. The drivers should be available from the laptop manufacturers website (and are the only recommended drivers which should be used).
 

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Answer Match 67.2%

Hi, my computer has stopped showing any signs of connection when plugged into my television. This is a major problem for me because I use my tv as a monitor. It was working perfectly fine, and has been for months, before I moved. Now I set everything up and it won't work. I tried using a different tv and a different hdmi cord to see if that was the issue but it still won't work. The tower wasn't damaged or at risk of being damaged in the move, I was very careful about that, so I'm not sure what's the problem. Thanks for any help you can offer me.
 

A:HDMI connection has stopped working

Hi What do you see when you click the windows logo+P??
Here are 20 PC shortcuts!
http://windows.microsoft.com/en-us/windows7/20-pc-shortcuts
 

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Answer Match 66.78%

What's the difference between the HP Spectre x360 and the HP Envy x360? They both look the same.The only noticeable difference is that HP Spectre x360 has a Radiance Infinity display, while HP Envy x360 has an IPS display. Having the same specs, except for the display, why is the Spectre x360 more expensive than the Envy x360 ? Moreover, I thought that IPS is better than TN, which is my guess that is the technology used for the Radiance Infinity.

A:HP Spectre x360 vs HP Envy x360

Hi, You've got few questions about those products. Well, come to a store and yoy can see the differences. Better still, you can buty 2 machines and compare.  For build quality, the HP Spectre x360 is much better than the Envy x360 you can also find Pavilion x360 - we are talking about SPECS and BUILD here about plastics and metals about wood and gold. Regards.

3 more replies
Answer Match 66.78%

I'm using an HP ENVY m6 running Windows 8 and the keyboard just stopped working. I reinstalled the keyboard driver but still not working. I connected a USB keyboard and it works fine, also I resotred the original windows 8 OS from the hard drive but still the same problem.At the start up the keyboard works fine, I can start the setup menu, navigate, etc. the keyboard works fine. I use the keyboard diagnostic from the BIOS and the keyboard works perfectly.I'm really confused with this problem. Any help would be much appreciated. Thanks. 

A:HP ENVY TOUCHSMART M6 KEYBOARD STOPPED WORKING

Hello @jorgenrique, Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More. I understand that your notebook computer's keyboard has stopped working, and I would be happy to assist you in this matter! To return the functionality to your keyboard, I recommend following the steps in this document on Notebook Keyboard Troubleshooting (Windows 8). This should help with the intermittent functions of your keyboard keys. Please re-post with the results of your troubleshooting, and I look forward to your reply!Regards

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Answer Match 66.78%

Hi i m using hp envy m6 sleekbook. Its keyboard stopped working suddenly. Only space, delete, backspace and home buttons are working. I m not able to enter my password to open it.

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Answer Match 66.78%

Had this monitor for exactly 30 days - suddenly the usb3 outputs on the back have stopped working - they won't charge an iphone and nither do they allow a webcam or a disk drive to connect through  the display's hub - but they used to! Anyone got any ideas? Thanks Simon  

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Answer Match 66.78%

Recently the touch screen on my HP ENVY/Touchsmart hasn't been working. When I bought the computer Windows 8 was installed; I converted to Windows 10 and for about a year the touchscreen was working fine. I also noticed that when I go to HUMAN  INTERFACE Devices in device manager, no touchscreen program appears. ANy suggestions? Thanks

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Answer Match 66.78%

After updating to latest Bios my HP ENVY wont start up.My os is Windows 10After update all I get is a flashing capslock (twice) and a black screen.  Help me please as I need my computer every day. Thanks in anticipation

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Answer Match 66.78%

My touch screen has stopped working and I can see in the device manager that the HID-Compliant Touch Screen controller is greyed out. When I click on it is say: Currently, this hardware device is not connected to the computer. (Code 45)To fix this problem, reconnect this hardware device to the computer.Can anyone help me fix this please?Thank you 

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Answer Match 66.78%

My touch screen has stopped working and I can see in the device manager that the HID-Compliant Touch Screen controller is greyed out. When I click on it is say: Currently, this hardware device is not connected to the computer. (Code 45)To fix this problem, reconnect this hardware device to the computer.Can anyone help me fix this please?Thank you 

A:Touch Screen on Envy TS 4 stopped working

Hi @Monty007, Welcome to the HP Forum! It is a terrific place to find answers and tips! For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide: First Time Here? Learn How to Post and More What is your exact model of Envy 4 Sleekbook? HP Notebook PCs - How Do I Find My Model Number, Serial Number or Product Number? I understand that  your touchscreen is not responding.  It is listed in Device Manager under HID but it is grayed out with code 45,(Currently, this hardware device is not connected to the computer) . Here is a link that I believe may help with this issue: HP Notebook PCs - Touch Screen Issues (Windows 8) Please let me know the outcome. Thanks for being a part of the HP community. Please let me know if this helps resolve the issue by marking this post as "Accept as Solution". If you require further assistance, let me know and I will gladly do all I can to help. If you wish to say "thanks" for my efforts, click the "Thumbs Up" to give me a Kudos.

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Answer Match 66.78%

Without warning or any hardware/software changes, my Envy 5530 stopped working wirelessly.  The blue light blinks and I have tried; (1) powering down the printer and laptop, (2) running the wireless wizard, (3) resetting to default settings, (4) unplugging my modem and router, (4) re-entering all passwords and settings, (5) using the HP print and scan doctor, yet nothing has worked. Any one know why this might happen and what can be done?

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Answer Match 66.36%

I've had the Win 7 laptop for a few years, and it's worked faultlessly.
Now the HDMI port no longer works and seems completely dead, VGA port is ok. I've tried several HDMI cables and monitors / projectors. The laptop used to switch the screen off as soon as I plugged in a projector or monitor, that no longer happens, so it's not detecting the monitor or projector at all.
I've been trying to update the graphics drivers without success, I've tried two things:-
1. Went to Graphics device in Device Manager and pressed 'Update Driver', it told me my driver was up-to-date (even though its dated 2011)
2. I went to the Dell driver download page and downloaded the most recent Intel (R) Graphics Family driver (August 2012), but this unzipped to a GUI application that crashed.
So I'm a bit stuck, any help appreciated, thanks
Bernie

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Answer Match 66.36%

I have Lenovo Z70-80 laptop which had BIOS version ABCN32WW. I've decided to upgrade BIOS to the latest version (ABCN96WW) and the upgrade procedure went without problems. However, as soon as the restarted I've noticed it doesn't output anything on my external monitor connected via HDMI until it boots to Windows after which I get the picture on the monitor. I've tried to downgrade BIOS version to the oldest available version (ABCN73WW) but I still don't get HDMI output. At this point I'd just like to downgrade to the original BIOS version ABCN32WW but I can't find any downloadable file to do so and currently I'm stuck with no HDMI output until laptop gets booted to Windows which is really frustrating. Any help or suggestion would be highly appreciated.

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Answer Match 66.36%

Please hope you can help! About a week ago the external monitor (connected through HDMI) stopped getting signal, when reinstalling the driver it started working again. Now it happened again, and I tried reinstalling again, but nothing. I have tried the cable/monitor and they work fine, its the computer/hdmi-port. I'm pretty sure it's not a hardware problem... The Intel Driver Update Utility doesn't help either, neither does Lenovo Solution Center. What to do, I'm desperate! Help is tremendously appreciated!! /Fredrik  

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Answer Match 66.36%

sorry for starting a new thread but i have searched through so many and still not found a fix for my issue

I was watching a movie and sound worked perfectly fell asleep woke up the next morning and no sound through my tv connected via gainward gtx550ti HDMI port it still shows in playback devices and when i test it still shows sound is playing but nothing comes out of the speakers. i have tried every possible thing i can think of to fix it system recovery, update drivers, uninstall and re-installing drivers, using both hdmi cable and tv with a different device and using speakers with built in sound card so im thinking its my graphics card that has a problem but any other suggestions would be greatly appreciated

A:HDMI sound randomly stopped working

The HDMI is generated by the video card. If the HDMI is set as the default audio playback device and there is still no audio, its most likey a problem in the video card.

One thing you haven't tried, reseating the video card. Its a long shot but give it a try. Power off the PC before reseating (unplugging and plugging back in).

3 more replies
Answer Match 66.36%

After updating the BIOS to the latest June version, the HDMI output just stopped working. I tried connecting the cable to the display via DisplayPort to HDMI adapter, and it works, so that problem is not in my cable and not in my display. Trying to connect the HDMI to the display and using Picture in Picture I can see that the display doesn't detect any HDMI displays.  Resetting the CMOS doesn't help. Any ideas? 

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Answer Match 66.36%

Hey,

Recently, when connecting my desktop PC to my TV over HDMI, all it shows is 'no signal'. It was working fine before then and I know it isn't the TV or the HDMI cable through testing. Has anyone got any ideas what's happened and how to fix this?

-BSmith156

P.S: I would write some PC specs but I would need to be able to use a screen for my computer to see them so...

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Answer Match 66.36%

Hey,

Recently, when connecting my desktop PC to my TV over HDMI, all it shows is 'no signal'. It was working fine before then and I know it isn't the TV or the HDMI cable through testing. Has anyone got any ideas what's happened and how to fix this?

-BSmith156

P.S: I would write some PC specs but I would need to be able to use a screen for my computer to see them so...

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Answer Match 66.36%

Hi, I use HDMI output to connect to my TV a lot. One day I was using it without issue, disconnected the cable to move the laptop and when I reconnected it didn't work. I tried using (Win + P) and another dedicated keyboard shortcut (Fn + F4) to chage the display, neither would restore the TV display. I can still connect to a projector using VGA and I know the TV and HDMI cable are still good because they both work with my Windows 8 laptop and bluray player.

I'm just not sure how to start troubleshooting. I don't see display ports in the device manager and the graphics card says "This device is working properly." So where do I go from here?

Thanks in advance for any suggestions!

A:HDMI out suddenly stopped working. Don't know how to troubleshoot.

Do some quick checks on the cable. First you can think about if you have bent the cable in any weard ways. If so that could have damaged the cable. You are NEVER supposed to fold a cable as it can break the small cables inside of it.

Secoundly have a look at the pin's on each side of the cable, Are any of them bent? If so this could be the cause.

5 more replies
Answer Match 66.36%

Hi,

New to this forum. Hope you can help.

I have been using an external monitor (Samsung PX2370) with my Toshiba laptop (about 2 years old), connected via an HDMI cable. Up until today it has been working fine. This morning the audio stopped working. Now the laptop does not find the external monitor at all when connected via HDMI. I can connect fine with the VGA cable. I have tried a new HDMI cable but it doesn't help.

Any ideas would be most welcome

Regards

Seayeti

A:HDMI connection to second monitor has stopped working

Is there anything blocking the HDMI ports on the computer and the monitor? you may want to clean them with compressed air.

If that doesn't help try connecting the laptop to another monitor or TV via HDMI so you can determine if it is the HDMI on the computer or the monitor.

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Answer Match 66.36%

Up until the other day, I've been using my MSI Wind u230 netbook / Radeon HD 3200 to output to my monitor (Acer S243HL - only has 1x DVI and 2x HDMI inputs) and then occasionally swap to a Westinghouse 32" TV.

The other day: I was using my monitor then swapped to the tv, and then returned to my room to connect to the monitor and it just won't work. (To note, I've been using Win key + P to set projector only and to disconnect projector before unplugging the HDMI cable.)

The netbook screen will turn itself off (as if it detects the HDMI-out) but the screen or TV will just show "No signal."

I tried a shorter HDMI cable, tried the other input on the monitor, still nothing. Strangely enough, checking the displays in Catalyst or the Screen Resolution properties, it can detect both the TV and the monitor. There's just no signal coming out.

Even stranger: trying to connect another laptop to the monitor (which used to work) displays "No signal" too.

Now I'm confused. Could it be a software issue? Could I have broken an HDMI port somewhere that somehow broke the other two HDMI cables in turn? Help?

A:HDMI-out stopped working, Win x64, Radeon HD 3200

Does the same HDMI input on the TV function properly if you connect, say a gaming console to that port, or a dvd player to that port?

9 more replies
Answer Match 66.36%

Hi, I have this problem with my laptop. It was working couple of weeks back but now when I connect the cable the laptop screen goes black and nothing else happens. Tried to update to the latest driver from the Acer website but didn`t solve the problem. Any ideas? Many thanks 

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Answer Match 65.94%

Hello,  I have faced a boot/power issue, and have not found one answer to the required question. Thus After solving I came here to share my experience. I have ran into a problem where a connected usb device caused malfunction and my HP Envy dropped dead. Bascially i connected a phone via a faulty usb cable, put it to sleep and turned on the usb power supply to charge the phone while the computer was inactive. PC was on sleep mode through the night and the next morning I wanted to boot it up, but no signs of life. The laptop had the power button blinking and charging LED light, but all else was not working. I removed the battery just to face a total dead stop from the pc. Only charger light working, nothing else, no power no boot no fan spinning. I read numerous threads about a hard reset, removed my battery, removed the charger, held the power button for 45 seconds, 1 minute, 3 minutes, but nothing worked. My laptop does NOT have a beats button, which could make it stuck, therefore I did not have anything else to do.  SOLUTION: The HP Envy 15t j-series 2013 laptops have an inbuilt backup small battery. You have to open up the bottom of the laptop, remove the main battery, removed the RAM chips, remove the battery (small circle one, like a big hand watch battery, then put everything back together and the laptop boots back up with no problem.  Hope this works and solves some problems with you guys as well. As I thought i lost my whole pc due to a l... Read more

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Answer Match 65.94%

One day my TouchPad stopped responding completely. I uninstalled the Synaptics SMBus TouchPad driver under Device Manager. After I restarted my computer, my TouchPad was working again with the older Microsoft TouchPad drivers that  were still there. I lost all the gesture functionality , and the TouchPad was sensitive and lagged significantly. Eventually Windows automatically updated to the latest Synapatics 19.0.12.98 and the TouchPad was working until I closed my laptop and tried opening it again. Has anyone had a similiar issue? My computer is still under warranty. Should the hardware be replaced?

A:TouchPad on my ENVY Notebook Has Stopped Working Completely

Hello @Majare?, Welcome to the HP Forums! I have read your post and understand that the touchpad is not operating correctly on your HP Envy 15t-q300 Notebook. I am happy to help you resolve this issue. First, please perform a hard reset. Once that is complete, please follow the steps in this document: HP Notebook PCs - Using the TouchPad or ClickPad (Windows 10) After you have completed the troubleshooting in that document, try testing for hardware failures. HP Notebook PCs - Testing for Hardware Failures (Windows 10, 8) If the document did not help you resolve the issue, try restoring the BIOS and then check for windows updates. For more specific information please provide your product model using this link "Find my Product". Thank you, I look forward to your response with the outcome. If this post has helped you, feel free to click the thumbs up!

7 more replies
Answer Match 65.94%

I have this HP laptop from one year and one month, I payed $1200 for it and now stopped working completely 

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I used to watch AVI files on my LED TV by plugging my laptop into the TV via a HDMI cable with no problem whatsoever, but recently it has stopped working. The screen is duplicated fine on the TV but when I double click the file I wish to play Windows Media Player now comes up with an error message COOD11B1. Can anyone tell me why this has started to happen and how I can fix the problem? When playing files normally on my laptop without the HDMI connection it works fine with no error message, it is just when I connect to the TV via HDMI cable I have the problem.

Thankyou for any help or advice.

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Answer Match 65.52%

Suddenly my HDMI 2 connection with the LG TV has stopped working.

When I switch in Input to HDMI 2 it comes up on screen Connecting as usual but then reverts to no signal.

I?ve taken the lead out and in again but it still won?t connect.

I note when researching this problem some people are suggesting graphic driver updates and I did start with a Microsoft thing but cancelled cos I was worried in case it was not legit or virus etc.
I'm an oldie and nervous of this stuff.
I haven?t changed anything ? it was working earlier but just didn?t work when I switched as usual to HDMI 2
I do hope somebody can help me
Many thanks

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Answer Match 65.52%

HDMI stopped working on HP Pavilion dv6-3073tx after Windows 10 upgrade.I rolled back to Windows 7 and restored HDMI functionality.Then restored 10 and it doesn't work.Can anyone help?

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Answer Match 65.52%

Hello, I have been using this computer for 2 years without having any issue. I have it connected to my TV through HDMI. Since last Sunday the computer seems to have lost the HDMI output signal. I've tried it in 2 different TVs and it doesn't show anything, not even Windows loading..However if I plug it to an VGA monitor through its VGA port, it works fine. I've updated the latest Intel HDMI drivers (found a link in this forum) but it didn't work.Could it be a driver update issue? I'm using Windows 7, but don't remember a system update ultimately... I'm afraid it can be hardware related.. Cheers 

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Answer Match 65.52%

Hey!

I have a Portege R705 and for around 2 years I've had a setup with two samsung Syncmaster 2443 displays, one connected by VGA and 1 with a hdmi to dvi cable.

I've never experienced any problems until one of the screens could not detect a signal anymore. Neither monitor can detect the hdmi signal and both detect the VGA.

I have proceeded to purchase a hdmi to dvi adapter and connect the dvi cable that was delivered with the monitor to my screen but without success.

I'm pretty much out of ideas, has anyone experienced something similar or has anyone got any ideas on how to fix it?

many thanks,

Matthias

A:Portege R705 - HDMI output has stopped working

It is somehow strange that you have noticed this problem for no reason.
Have you may changed anything, installed some additional software, update or anything that can be responsible for this?

When you test only one of these both monitor do you have this problems?

6 more replies
Answer Match 65.1%

hello, my computer had a Windows update today, and now the touchscreen (which was fully functional before the update) is not working.  it is not the screen, as this happened once before to me and I did a system restore to fix it.  I tried a system restor this time, didn't work.  I looked in the Device Manager, and there IS NO DRIVER for my touchscreen.  how do I reinstall, it is NOT listed in the driver list on the HP website for my product.  help! Ivan

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Answer Match 65.1%

Hi,

today I came home and HDMI output does not work anymore. I did not change anything. Now I tried upgrading ATI drivers and it still does not work. What could be the problem?

I have Windows 8 and ATi 5770.

Thank you for any tips.

A:Windows 8: Radeon 5770 HDMI output stopped working

I tried HDMI connection with different computer and every think was working. Soo there must be problem with my computer. But what?

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Answer Match 65.1%

Dear All,

For the previous two years I have been running my Samsung TV as a monitor extension via a HDMI cable.

I have recently moved house and rewired my set up and now the computer is not outputting the signal to the TV.

Diagnosis so far:
Tried a different TV - no luck
Tried a new HDMI cord - no luck
Updated video card drivers - no luck
NVIDIA Control Pannel > set up multiple displays > my display is not working > rigourous display detection - no luck

Perhaps I need to check my HDMI output from the computer, maybe an internet wire came loose during moving??

Specs:
-
Intel Core i5 3570K

Gigabyte GA-Z77X-UD5H

G.Skill 8GB (2x4GB) DDR3 PC3-12800 1600Mhz DIMM

Seagate Barracuda 3.5 2TB 7200rpm 64MB SATA3

Thermaltake TR2 Bronze 700W Power Supply

Cooler Master Storm Enforcer Mid Tower Case

Microsoft Windows 7 Home premium 64-bit

Originally a Gainward GeForce GTX560Ti 1GB GDDR5, this unitburnt itself out so it has been replaced with Asus 1GB dual Cooling Fan GeForceGTX 650Ti

And the TV is a Samsung PS43D450

Please remember this exact set up has been working for two years, and has now stopped after moving house.

Can someone please help?? Thanks in advance!
 

A:Solved: Dual screen - PC to Samsung TV Via HDMI stopped working

11 more replies
Answer Match 65.1%

I have been using an HP Z display as an ext monitor, connected to my Pavilion 15 notebook using the hdmi port.  Following an update 2 days ago, the monitor no longer receives a signal from the hdmi port.  (I know the monitor and cable are ok as they work on another laptop). Any help or suggestions how to resolve this issue will be great!

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Answer Match 60.48%

Hello. I have just bought this notebook and I searching on google i noticed it has an internal M.2 port next to the HDD, and in this hp official manual it mentions M.2 SSS support, but not for this specified model. How do i check compatibility ? (mostly with BIOS). It would be awesome if i could add a SSD without loosing the 1TB hdd.  Thank you.

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Answer Match 60.48%

My envy x360 m6 ae151dx makes some rattling noises seemingly from the fan. Should I worry about this? If I buy a laptop cooler, will it be fixed?

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Answer Match 60.48%

My laptop touch screen was showing some bubbles with flashing touches on the screen. I had to connect it to the external monitor to use it. Can somebody help?

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Answer Match 60.48%

My in box deletes messages before I can read or save them.

A:HP ENVY x360 M6

Hi @threadfin410?, What email are you using (Gmail, Outlook, Yahoo...)? And are you accessing it in an Internet browser? Do you access the same email account on any other devices? When the messages are deleted, can you still find them in your Deleted/Trash folder? Any additional info would be helpful.

3 more replies
Answer Match 60.48%

Hi I bought an HP Envy x360 it only worked for 6 months.  It does not switch on there is a light only when it charges.  Can anyone help. 

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Answer Match 60.06%

Hi, I'm having trouble with Windows Hello. When I first purchased my notebook, Windows Hello was working fine, I had set it up correctly and had been using it successfully for a couple of weeks. Now, it's suddenly not working, and when I try to configure it in settings, there's an error that it cannot find the camera. I've been through the support blogs/forums and tried everything I could find, i.e. updating the software drivers, updating bios, restarting, etc. I have no idea how to get it working again. I can still unlock with my pin/password but it's just inconvenient when it was so quick to use Windows Hello before.  If anyone can help that would be fab!  Cheers

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Answer Match 60.06%

Hello, I have an Envy x360 15t-w000 purchased a little over a year ago.  Product number K8Q06AV.  I recently cracked my screen and am having trouble locating a digitizer.  I do not need an LCD, just the digitizer.  Could you possible tell me where I could purchase one?  Thank you! 

A:HP Envy x360 15t-w000

This looks like one or both of these may be the correct part. HP's Manual: Manual provides no part number for the digitizer and glass. I would suggest pulling the screen and disassembling down to the glass and digitizer and compare to the pictures in the auctions: http://www.ebay.com/itm/HP-Envy-x360-15t-15t-w100-Touch-Screen-Glass-with-digitizer-Assembly-15-6-Ne... http://www.ebay.com/itm/HP-Envy-x360-15t-15t-w000-Touch-Screen-Glass-with-digitizer-Assembly-15-6-Ne... If this is "the Answer" please click "Accept as Solution" to help others find it. 

1 more replies
Answer Match 60.06%

Hello,I'm having some trouble with my Envy x360 (m6-w103dx). I like it a lot so far and decided it needed a boost, so I took a Crucial BX100 250GB SSD I had and cloned the HDD that came with the laptop to the SSD. Immediately on boot the laptop says the drive's smart status has an issue/failing (which doesn't seem right, the other PC's I've been trying the SSD on aren't showing the same things, and just this morning the SSD was functioning perfectly fine as the boot drive of an older PC)After that the laptop would say "Boot device not found, Please install an operating system on your hard disk" (3F0).So I figured okay, maybe I botched cloning the HDD. I plugged the SSD back into my desktop and wiped it clean, and prepared a Windows 10 USB installer. While I was doing this, I also put the original HDD back in the laptop to make sure it was still functioning properly and the laptop booted up fine just like it used to.I put the wiped/cleaned SSD back into the laptop. I'm still getting the message about the drive's smart status on boot, and "Boot device not found, Please install an operating system on your hard disk" (3F0). So sounds like I just need to install windows...plugged in the Win 10 USB drive, and set bios to boot USB first. After that Windows 10 installer came up just like it normally does but there were no drives detected. I'm pretty stuck at this point. I've tried cloning, wiping the drive and initializing it as MBR, and again wiping it and trying... Read more

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Answer Match 60.06%

I've had this HP Envy for a little over a year now, and shortly after having it the keyboard backlight just stopped working.  It didn't really bother me until recently, as now I find that I'm in situations where the backlight would be handy. I've tried restoring the BIOS to the default, and I've tried updating the BIOS.  The designated backlight key also does not work anymore, but its alternate fn command (f5) works.  

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Answer Match 60.06%

Hi, I recently bought a HP ENVY X360 and it's really slow, it sometimes takes up to 15 minutes to start up, it freezes alot and sometimes the screeen goes black and i can only see the mouse... What can i do to make it faster? and to stop it from freezing? Thank you

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Answer Match 60.06%

My computer is less than a month old and it shut down on me. I have charged it and left it but when I press the power button the fan starts aND the caps key blinks but it doesn't turn on. Then is it stops and tries to turn on again. Nothing shows up on the screen at all. I don't think my hard drive is turning on. I have not dropped it, spilled anything on it, had it in heat or anything. I need this to be fix asap!

A:HP Envy x360 Won't Turn On

Hi ambowditch.  so, your notebook having issue with no display & caps lock is blink. caps lock blink is actually was an error which is notebook motherboard was try to tell to user.what u need to do is, try to count how many time caps lock is blink.  try do following troubleshooting first before u count the caps lock blink. 1. perform power cycle. remove battery & power adapter. then press & hold power button for 30 sec. then plug in power adapter only and power on the unit. make sure battery is not installed. if you lucky, may be the notebook will start with HP Logo and windows will load as usual. but if not, try to count how many time caps lock is blink. thanks. ghost. Please mark my post as SOLVED if it has resolved your problem. It helps others with similar situations.

6 more replies
Answer Match 60.06%

Hi, looking for a convertible, X360 style, laptop. The IT guy says I need i7 with dedicated graphics and it needs to be able to replace my desktop so run dual screens, hook up to the network, sit off to the side of my desk while I use a full keyboard. The HP Envy X360 seems to tick the i7 and graphics card boxes but I just can't find out whether there is anyway to replicate a normal docking station....anyone able to help?

A:HP Envy X360 Business Use

Hi!, @Hlrock: For Help you, Can, indicate the model complet and P/N (Product number), of your netbook ?.

1 more replies
Answer Match 60.06%

My notebook keeps restarting at unknown times. i thought it was due to sleep settings but I switched them off and it still happens. it seems to happen more when I have it charging. Anyone else having this problem?

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Answer Match 60.06%

Is there anyway to use my Envy x360 as a 2nd monitor for my work laptop? If so, what type of adapter would I need?

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Answer Match 60.06%

Hi, looking for a convertible, X360 style, laptop. The IT guy says I need i7 with dedicated graphics and it needs to be able to replace my desktop so run dual screens, hook up to the network, sit off to the side of my desk while I use a full keyboard. The HP Envy X360 seems to tick the i7 and graphics card boxes but I just can't find out whether there is anyway to replicate a normal docking station....anyone able to help?

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Answer Match 60.06%

hi, I bought a HP Envy x360 laptop (m6-w103dx) in the US a couple of months ago and today it has just shut down (died) on me and I cannot boot it up. Power cable light is on, so has power, but nothing's happening.I plug in the charger and the orange light turns on and then when I click the power button it blinks white one time then it turns off right away.Any help would be appreciated... Thanks...

A:NEW HP Envy x360 Won't Turn On

If you leave the power adapter plugged in dose the led stay amber?That means it is charging. Your troubleshooting describes a notebook with too low of a battery charge to boot into Windows. Let it charge for an hour or so before trying to power it on.  

5 more replies
Answer Match 60.06%

My HP Envy x360 laptop keeps restarting every time I open my lid. My settings are already on Sleep mode for when I close the lid. This just started occurring recently and I've already tried running quick tests via F2 function and upgraded the BIOS. Doing a system recovery is my last resort. 

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Answer Match 60.06%

Today my laptop turned off at random. It won't start up and the caps lock key flashes once when attempting it.

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Answer Match 60.06%

greetings.  Will we see in Future a other Version from the Envy X360 with AMD APU and DUAL CHANNEL RAM? I dont now why the hell you but only one Ram slot in this Maschine....  Pls Tell me if we will see more Envy X360 with AMD APU ... better a 9830P with Dual Channel RAM.. and open Features for overclocking and undervolting... Pls build this.  I like the ENvy.. and i will buy 2 of them.. but not with singel Channel ram... this makes no sense.. AMD can have such more Power with fast RAM. greetings Sunjy

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Answer Match 60.06%

Laptop will randomly feeze to the point it becomes completely unresponsive and requires a hard reset.  This has happened consistently since I've had the laptop. In the last couple month the frequency has rapidly increased.  I have contacted HP Support numerous times and continue to get different answers and the run around each time. - All Windows and BIOS updates are ran- I did a clean reinstall of Windows based on recommendation from the chat session. Then I had one agent tell me it was probably malware and needed to send me a recovery disk, then the next person said it was a bad Microsoft update.  I've done everything asked and I still have a laptop that is constantly freezing, and this is becoming increasingly frustrating. I've noticed this seems to be a common issue with my model of laptop, and wondering if there is a fix for it. Please someone help me out here.

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Answer Match 60.06%

I have a brand new Envy x360 that I've had about a week. The power will turn on but there is no display, no HDD activity and lights on the cap locks and mute will not turn on. I've tried a hard reboot, held the power button down for up to 30 seconds to shut it off. I've connected it to an external monitor via the hdmi port, and i've disconnected the battery for about 30 minutes, connected AC power. Still not display, no bios post and no HDD activity light. At this point I'm guessing the motherboard failed. Are there any other troubleshooting suggestions or should I return it to the store I got it at (Costco) for a replacement?

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Answer Match 59.22%

This is a brand new 2 in 1 15" laptop, and just figured out that the INS key (which is combined with the 0 key in the numeric keypad) is not recognized by any program, neither by testing it with the online app http://www.keyboardtester.com/I have tried all the possible combinations (together with FN, ALT,CTRL, with or without "NUM LOCK" activation.Help please !! I need that key for my day to day work.

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Answer Match 59.22%

Hello, I'm interested in buying the model mentioned above.Can anyone please confirm whether it has an active digitizer?I would like to use an active stylus Pen (preferably Dell Active) for drawing/writing   Thanks a lot in advance

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Answer Match 59.22%

I am thinking of purchasing the ENVY x360 15 ar002na but cannot find user reviews or a retailer to compare prices. Can anyone who owns this laptop give me some feedback? 

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Answer Match 59.22%

Hi, I've been having an issue with my recently purchased HP ENVY x360. The screen will often display small animated bubbles at the top of the screen and they will begin to flicker uncontrollably unitl I restart my computer. PLEASE HELP!

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Answer Match 59.22%

if i buy hp envy x360 from usa and migrate to india, does it still hold the warranty???ordoes hp envy x360 has international warranty???

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Answer Match 59.22%

MY headphones have stopped working. When I go through Windows setting, I see that the headphone jack is not recognized at all. I have tried updating driver for the sound card (RealTek). However it does not help. The laptop speakers are working fine. Earlier when the headphone is inserted the laptop speakers would be cut off. Now the sound cotinues uninterrupted when the headphones are inserted. Please help

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Answer Match 59.22%

I have three questions regarding my HP Envy which I recieved in September, 2016.  1) how do I find the serial number? 2) how do I correct this system error? AccelerometerStexe - System Error. MFC120U.dll is missing. 3) I have an Espon Perfection V300 Photo Scanner, it works perfectly with Windows 7 on my work laptop. I cannot get the scanner with Windows 10 to work. I am connecting the scanner via a USB. The laptop recognizes the scanner and adds it as a device. However, it does not install any drivers to make the connetion between the scanner and the laptop.  I have tried multiple times to download the drivers from Epson.com and still does not work. The system is totally up to date and I know the USB works.  This is driving me crazy as I need this scanner to work with this laptop. 

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