Tech Problem Aggregator

Folio 9470m Touchpad Not Working

Q: Folio 9470m Touchpad Not Working

HI, I have an EliteBook Folio 9470m running WIN 8.1 Ent 64-bit. I have an issue with the Touchpad not working. I have installed the latest driver (sp66111) from HP Support and as a result only the PointStick and associated buttons work and not the Touchpad. Has anyone experienced this and if so what is the fix please? Incidentally, the Touchpad was working at one stage on this OS and ceased to work afterwards. I have re-stalled the OS from scratch withpout success either. Thanks in advance, Vik

A: Folio 9470m Touchpad Not Working

The touchpad might be turned off.Double tap on left top corner of the touchpad to activate/deactivate the pad.Also goto Control Panel>Mouse>Device Settings> Click on the touchpad/Luxpad>Click settings and check the settings.If this dosnt resolve then reinstall drivers from hp.com or from Recovery Manager.Using Recovery Manager to Restore Software and Drivers:http://support.hp.com/us-en/document/c03430118

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Trouble started with random system restarts anywhere from 2 to 60min after powering on. That lasted a few days. Than it got worse, it was stopping before system boot with error message: motherboard product information missing. After a soft or hard reset (can't remember now) it stopped displaying anything, only LEDs came on and fan run, all lasting about 5s. I tested RAM in other machine, OK. Pulled HD out, no difference. Put a different HD in, no difference. With DC disconnected and battery out I left CMOS battery disconnected overnight. Now it cycles: LEDs and fan come on for about 5s, all off for 1s and tries again. Any help will be appreciated... Best regards

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Hi Guys.

I have a fresh image of Windows 7 on my laptop but it will crash frequently when connect to a VPN.

I have only tested this over WIFI and have yet to test over a wired connection.

I have attached the correct file but I think some files may be missing as I can't seem to get the Diagnostics Tool to do a full run through.

Any help would be appreciated

A:BSOD When Using VPN on HP Folio 9470M

Hi BinaryStar0647.

Your BSODs are caused by Sunbelt Personal Firewall driver, a regular BSOD causer which is disconnected from the market from December 2011.

Seeing your files I realized that the drivers are used by some other thing, GFI Software Firewall.

ITEMVALUEName [00000016] GFI Software Firewall NDIS IM Filter MiniportAdapter Type Ethernet 802.3Product Type GFI Software Firewall NDIS IM Filter MiniportPNP Device ID ROOT\SB_SBFWIMCLMP\0000Driver c:\windows\system32\drivers\sbfwim.sys (5.2.51.0, 117.78 KB (120,608 bytes), 15/08/2013 10:37 AM)
And it is the driver that is failing here.

Code:
fffff880`0358c670 fffff880`00df2110Unable to load image \SystemRoot\system32\DRIVERS\SBFWIM.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for SBFWIM.sys
*** ERROR: Module load completed but symbols could not be loaded for SBFWIM.sys
SBFWIM+0x1a110
And not alone, but with other components too.

Code:
fffff880`0358c408 fffff880`046aadd3Unable to load image \SystemRoot\system32\drivers\SbFw.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for SbFw.sys
*** ERROR: Module load completed but symbols could not be loaded for SbFw.sys
SbFw+0x11dd3
I would suggest you to uninstall GFI Software Firewall.

Let us know the results.

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Answer Match 85.68%

HiNot sure if my post was noticed as posted over weekend and got no reply so I'm trying again.Trouble started with random system restarts anywhere from 2 to 60min after powering on. That lasted a few days. Than it got worse, it was stopping before system boot with error message: motherboard product information missing. After a soft or hard reset (can't remember now) it stopped displaying anything, only LEDs came on and fan run, all lasting about 5s. I tested RAM in other machine, OK. Pulled HD out, no difference. Put a different HD in, no difference. With DC disconnected and battery out I left CMOS battery disconnected overnight. Now it cycles: LEDs and fan come on for about 5s, all off for 1s and tries again. Any help will be appreciated... Best regards

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I just recently purchased a Samsung 500GB SSD and I want to add this drive to my existing storage on my HP EliteBook Folio 9470m. The laptop currently has 256GB of SSD stock on it and I'd like to add an additional 500GB. I see that there is a connection that I'm missing. Anyone have the exact part that would service this connection?  Or try this link if pics don't show up  Pictures of what I'm referring to on my notebook  Thank you all!!  

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Answer Match 84.84%

What's the Max SSD I can upgrade go on HP Elitebook folio 9470m . i7 -3667u, 8gb ram ?

A:Max ssd upgrade for HP Elitebook folio 9470m ?

256Gb is the tested capacity.I would expect it to work with greater capacity though.here are the quickspecs:http://www8.hp.com/h20195/v2/GetPDF.aspx/c04111459.pdf 

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hi can someone help me please with bios password for my folio 9470m i cant remember it plzz someone help me 

A:Hp folio 9470m Bios Pass

Hi @ARtan-Krasniqi? Welcome to the HP Support forum. Thank you for posting ! Folio is a lovely business class notebook. Most business class notebooks (including yours, Elitebook and Probook, etc...) have better security than consumer class computers. You will have to contact HP Support for business for assistance on removing the password. Here is how >> http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html>> http://www8.hp.com/us/en/contact-hp/business-support.html  HP Business support should be able to send you a customised SMC.bin file and instructions which you can use  to reset the password.  Hope this helps. Let me know if you face any issues.

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We have 2 x Folio 9470m notebook. 1st has 8GB of memory with the upgraded ram using https://www.skhynix.com/eolproducts.view.do?pronm=DDR3+SDRAM&srnm=HMT451S6AFR8A&rk=20&rc=module  The 2nd only has 4Gb of memory and want to upgrade - I found this other memory cheaper - https://www.skhynix.com/eolproducts.view.do?pronm=DDR3+SDRAM&srnm=HMT351S6CFR8C&rk=20&rc=module  My understanding is the main difference is the what I already have is the Low Power (1.35V vs 1.5V). Does anyone know if Folio 9470m will work with this 1.5V version of the memory? Thanks for your help.

A:PC3 vs PC3L memory for Folio 9470m

From the Service Manual: Two customer-accessible/upgradable memory module slots DDR3 PC3-1600-MHz dual channel support Supports 16384-MB of system RAM in the following configurations: ? 16384-MB (8192-MB×2) ? 8192-MB (8192-MB×1 or 4096×2) The specified memory is 1.5 volt. DDR3L will run at either 1.35 or 1.5 volt but I generally avoid mixing voltages. That is why the DDR3L is working for you and I assume you have 2 of the same in the laptop with 8 gigs.  Can you figure out what is in the 4 gig machine now? I would not mix voltages or density...i.e would not have one module with 8 black blocks and one with 4. Try to match the existing 4 gig module is what I am saying...not the exact brand of memory but the characteristics of it. 

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Hi all,  I have a quick question. Recently I bought HP Folio 9470m from my friend. It came with HP original charger 18.5V | 3.5A 65W but when I looked under the battery on my laptop it says 19.5V | 2.31A  I google about replacement charger fo Folio 9470m and there is allot of it with 18.5V | 3.5A 65W.  My question is, how can I be sure tahat this is the right charger? If it is not, can this diference in Voltage damage my laptop?  













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A:Right charger voltage and amperage for HP Folio 9470m

MaxLAB wrote:Hello banhien, thank You for Your fast reply. Product number is: D3Q03AWHi, Thanks. I can see part # from your photo. It is not a right part, no idea what is it:               http://partsurfer.hp.com/Search.aspx?SearchText=608425-002 but this one            http://partsurfer.hp.com/Search.aspx?SearchText=609939-001 is used for more than 200 products and I can't find yours on the list. Regards.

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Hi, I work in tech support for a company and one of our enterprise laptops mysteriously has lost its "tattooed" information.  The user who had this laptop left the company and when we went to wipe it we discovered this issue.  Upon starting the machine the HP splash screen has in red text on the top left of the screen "Manufactoring Program Mode set 1 of 10" after the splash screen a "Product Information not Valid" screen appears.  It reads: Product Information not validThe following product information programmed into the system board is missing or invalidSYSTEM BOARD (00A)Product Name Product Serial NumberProduct SKUProduct FamilySystem Board CT NumberENTER - Continue Startup For more information, please visit: www.hp.com/go/techcenter/startup I know that there is an HP utility tool to "tattoo" this information back onto the machine.  As an enterprise that uses 95% HP equipment (our monitors, mouse, keyboards are the only non-HP equipment) I think that the tech support deserves these types of tools to troubleshoot issues.  Sure the machine boots normally if you hit enter, but it's alarming/scandalous to be presented with that product information not valid screen when powering on a machine.  Bonus points to whoever can provide some reasoning as to how this occurred.

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Hi Team, I need Need SC.BIN file for HP EliteBook Folio 9470m Ultrabook. My Product Number is: D4R81UC#ACJ Kindly help me. Thanks,Abhiram

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I cant Update My Hp Foilio 9470m Bios Driver he ask me to enter the password i try my adminitrator password but its not working my biomatric sensor not working for troubleshooting biomatric sensor i need to update my bios driver but i cant do this without password  is any one there who help me plzz.....

A:Hp Folio 9470m Bios Password Missing

@Us123 For that model you will need to contact HP and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.  http://welcome.hp.com/country/w1/en/contact_us.html When talking to the HP rep ask them to escalate your service request. REO

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Hi, Appreciate if you can propose workable WWAN Card module that can operate and have the 4G/LTE functional in Malaysia. I'm using the HP EliteBook Folio 9470m with Windows 10 Professional (64-bit) installed on-board. I hv surf through and the only recommended WWAN Card is HP hs2350 HSPA+ Mobile Broadband Module which limited to 3G coverage. Is HP lt2522 LTE/EV-DO Mobile Broadband Module- U.S. only* (no Win 8 support), workable in Malaysia i.e,  Kuala Lumpur?  Rgds,Firdaus

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I bought this second hand HP Folio 9470m Elitebook and I am stuck at the BIOS password. I cant install an operating system on it as the secure boot is on and to disable it i need to entyer BIOS. Please help. I havent tried the password as i dont want it to be locked. I can provide the seriel number if required. Thanks heaapsss in advance.

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Hi, after updating my HP Elitebook Folio 9470m to Windows 10 Pro 64, I am no longer able to shot down the PC.Every time I am trying to do a shot down, the windows screen turns into black for a few seconds and than reappears.I already did install the BIOS update version F.62 REV: A PASS: 1, as someone on the net said a BIOS update would help.Unfortunately this was not a solution. Thanks for your help

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I am the owner of a used Elitebook Folio 9470m laptop that I procured from my friend. It is very lightweight laptop, and I really love it.Unfortunately, the laptop came with admin password on the BIOS. I already contacted him, and he has no idea what it is. This was his father laptop, and he also has no idea about it. So, I'm left here with this laptop, but no way to tinker around with the BIOS. Obviously this isn't good!All sources lead me to this area where can I contact HP support to try to solve my problem.  I opened up two cases.  First one, case ID 4779632926 and did not get response. Second, 4779725521 and this is response i got. " I  really apologize for the inconvenience, unfortunately we will not be able to support this case."  I tried to reply to this case with subject <4779725521> and then I received message that case is closed. We are sorry, but we were unable to process your request.

The Case with ID "4779725521" is closed or does not exist and cannot be updated. PLS if there is any chance to solve this, let me know.  I can provide any information you need. Thank you.

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hi everyone, i have a trouble with my laptop HP folio 9470m win 7 Pro 64 bit. that's about error BSOD of my laptop . Please help me, thanks so much

Attachment 341519

A:BSOD error Ntoskrnl.exe win 7 Pro 64 bit laptop HP folio 9470m

Please continue on your previous thread.

http://www.sevenforums.com/bsod-help...exe-87f7e.html

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Answer Match 82.74%

card reader in hp folio 947m not work in windows 10 

A:Folio 9470m card reader issue in windows 10

@zubair044? Try installing this. http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=5271102&swItemId=ob_166654_1&swEnvOid=419... REO

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Answer Match 82.74%

Hi everyone, I have a trouble with my laptop HP folio 9470m win 7 pro 64bit . Please help me , thanks so much
 

A:Ntoskrnl.exe cause BSOD laptop HP folio 9470m win 7 pro 64bit

Try testing the hard drive and the memory. To test the hard drive go to Computer and right-click on the C drive, select Properties, tools, check now. Set a disk check on the next start up. Let the check finish. To test the memory go here:
http://www.memtest.org/
Download version 5.01 and burn it to a CD or DVD. Boot the laptop with this disk and run Memtest86 for at least 7 passes. No errors are allowed...
 

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Gurus, Will someone help me in getting the Bios Administrator Password for my HP EliteBook Folio 9740 with SN: CNU313CK1B Appreciate your help Regards,TR 

A:Bios Administrator Password for HP EliteBook Folio 9470m

Hello Tejas, We would need the screenshot of F1 screen. To generate smc.bin file. best is contact HP chat support or phone support and send the f1 screenshot, they will generate in 10mins and provide it to u.




Regards;SmileyI am an HP employeePlease click the White Kudos star to say thanks for helping.Please mark Accept As Solution if my help has solved your problem.

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Anyone with a clue on how to solve this problem

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when I connect the laptop to the power network 220V or the battery laptop switches on itself (without push the power button).How Fix it?

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Anyone with a clue on how to solve this problem

A:hp notebook folio 9470m product information not valid

Can you take a picture of message?




I am an HP employee.

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I am experiencing the following issue and hope that someone in the forum as an idea / suggestion. When I have the screen connected via via display port cable with the docking station and I have my laptop docked, I dont get any signal and the screen keeps black. This is independent of the Operating System - I used Windows 7, Windows 8. When my laptop is docked but I attach the display port cable directly to the laptop it works without any problem. I have also realized that with other displays 23'' or 24'' the setup with the docking station works without a problem. So it has to be a cominbination between UltraSlim Docking Station and ZR2740w screen. Any advise what else should be tried?











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A:HP ZR2740w and HP Folio 9470m / UltraSlim Docking Station

Update:  After calling HP technical support I and being bounced among various clueless offshore tech support reps, I finally landed on the US-based workstation support department.  Justin looked up the problem and identified it as a known issue and is replacing my monitor cable with one that HP says will work.   Also, in the meantime there is a workaround that I had figured out.  If you don't use the displayport port on the ultraslim docking station but pug the cable directly into the computer it works fine.  There is some inconvienence associated with this as you have to plug it in every time you dock and unplug it every time you undock (and of course the cable always falls behind the desk while you are doing this), but it is okay as a solution while I am waiting for the new cable to arrive.  Will update this post after it arrives and report whether it works.

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Answer Match 81.9%

Hey I cant install driver of bluetooth and mobile broad band for my HP folio 9470m in windows 10 64 bit OS plz help me out i try windows 8.1 drivers but they did not work.

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Answer Match 81.9%

Hello, After upgrading from Win7 to Win10, my system got stuck when uninstalling MS Office, and nothing worked anymore (File Explorer etc.). I tried to make a factory reset, which got stuck, too, and no OS would be detected anymore. Then I tried to reinstall Win10 64 bit, which brought be a bit of trouble. I have an HP Folio 9470 with a 320 HDD and a 32 GB (I believe) mSATA. During my Win10 reinstall, I ran into trouble and then deleted all partitions on both drives and reformatted everything because I thought that was the method for a clean reinstall. First, I installed Win10 on the 320 HDD, but my BIOS did not appear to allow this (although harddisk was in the legacy boot options), which the Win10 installer had already warned me about, so I could not boot from my HDD and thus could not start Win10. Next, I reformatted everything and installed Win10 on my mSATA. However, the Win10 installer and later Windows 10 only showed a size of 11GB for the mSATA. The installation itself already took up 11GB and there was no space left for necessary drivers and updates, and Windows 10 malfunctioned. My feeling is that the mSATA was larger than just 11GB, but that a part of it is not shown any more after deleting partitions and reformatting. After multiple reinstalls, I do not know what to do any more. Any idea what how I might get a functioning version of Windows 10 on my HP Folio 9470m? Best regardsFrank

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Answer Match 81.9%

Hello, After upgrading from Win7 to Win10, my system got stuck when uninstalling MS Office, and nothing worked anymore (File Explorer etc.). I tried to make a factory reset, which got stuck, too, and no OS would be detected anymore. Then I tried to reinstall Win10 64 bit, which brought be a bit of trouble. I have an HP Folio 9470 with a 320 HDD and a 32 GB (I believe) mSATA. During my Win10 reinstall, I ran into trouble and then deleted all partitions on both drives and reformatted everything because I thought that was the method for a clean reinstall. First, I installed Win10 on the 320 HDD, but my BIOS did not appear to allow this (although harddisk was in the legacy boot options), which the Win10 installer had already warned me about, so I could not boot from my HDD and thus could not start Win10. Next, I reformatted everything and installed Win10 on my mSATA. However, the Win10 installer and later Windows 10 only showed a size of 11GB for the mSATA. The installation itself already took up 11GB and there was no space left for necessary drivers and updates, and Windows 10 malfunctioned. My feeling is that the mSATA was larger than just 11GB, but that a part of it is not shown any more after deleting partitions and reformatting. After multiple reinstalls, I do not know what to do any more. Any idea what how I might get a functioning version of Windows 10 on my HP Folio 9470m? Best regardsFrank

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Answer Match 81.06%

So i'm using a Folio 9470m at work on a 2013 Ultraslim Docking station with 2 Display Port connectors, but if i attach two screens to those it only displays them as one device and mirrors the image on both screens. Furthermore if i go into the screen and resolution settings, both identify as screen 1, but i can set 3840x1080 instead of 1920x1080 and at that moment the picture will span over both screens as one. The downside to this is that the login screen, windows i open for the first time, they're all gonne appear in the middle where the bezels are, it handles them as one bigger screen and not as 2 screens that extend each other. I need them to be detected as 2 seperate screens, and so far i have had no success. Has anyone experienced this or knows a solution? I really don't want to connect the second screen via VGA. Can the folio handle 2 display port connections on a dock? Is this maybe the cause?

A:Folio 9470m DUAL Display Port on HP 2013 Ultraslim Docking S...

As far as I know the  Folio 9470m doesnt support more then one external display.  I think you can verify this by having a look at the quickspec document for the model.

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Hello, the EliteBook Folio G1 (2016) allows the choice between MS Precision and GlidePoint. The problem described below occurs on both driver versions. (Please also note that I have configured *all* settings (on all 3 locations where mouse settings can be configured), and I did so in a way that rules out that the problem is a result of misconfiguration. Bios, Windows and Touchpad drivers are up-to-date.) Problem: When I try to move the cursor just a little bit (which is a very frequent action in everyday computer usage in general (e.g. cursor positiong, checkboxes), and with certain applications (imaging) in particular), there is no response until I have moved my finger over the touchoad a few millimeters (!). This is very annoyng -- it is impossible to do precise operations. In particular, no such issues exist on my other notebooks. I guess it's some kind of protection so no movements are done when accidental touching the touchpad. However, unlike the "prevent-movement after typing"- option, there is no user-visible setting that would allow the user to disable this annoyance. I am actually considering sending the computer back. It is ironic because this is anything but "Precision". (All the other features and behavior of the touchpad are quite good, btw).  Request: Please forward this problem to your developlemt/software team so they can check whether this can be changed, and then please provide new drivers/etc. They should check wheth... Read more

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Answer Match 57.12%

Hi,  I have had my Folio for a while now, a few months back the left shift key stopped working. Did not pay attention to it. Now both are not working. They press and release just fine, just that it does not register anything. Is there any thing I can do to fix this. Thanks

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Answer Match 57.12%

Hi,

I have a 2 month old HP EliteBook Folio 9470m laptop. The mouse pad used to work, but it no longer does. I went into Control Panel, Mouse, and Device Settings and everything is enabled correctly. Any help is greatly appreciated.

Thanks

A:Mouse pad on HP EliteBook Folio 9470 not working

I apologize, I meant Touch Pad, not Mouse Pad

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My mousepad on my HP Elitebook Folio 1040 has stopped working. An external mouse works fine. System indicates that my mouse drives are working fine. Suggestions?

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Hello Everyone, We have a Folio 1040 G1 running Windows 7 (64-Bit) and the mouse pad has stopped working in windows. If I boot into the BIOS then the mouse pad works there. So I've uninstalled and re-installed the Synaptics software/drivers (sp75235.exe)   and still no luck. Does the synaptics rely on other Windows 7 components that I may have to repair/reinstall? Thanks in advance.

A:EliteBook Folio 1040 G1 - Mouse Pad not working in Windows 7...

Although if could be a h/w issue, you mention the touchpad works within the BIOS to point around the menus. I would encourage you to run HP SDM (www.hp.com/go/sdm) and update all hardware drivers and BIOS (BIOS needs to be done by itself). That should help with your issue.  Do not install any other software suggested by SDM unless you know you use that particular tool

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Answer Match 46.62%

Not really sure what genre this problem should be on. However i have recently purchased a Fujitsu Siemens Amilo Li2727 notebook. Working fine when i got it but i decided to use a usb mouse instead of touchpad now the touchpad has stopped working entirely even when usb mouse id plugged out. i really want to resolve the problem. i have already gone onto control panal, mouse but the touchpad does not come up as a device. Any help appriciated thanks.

A:Touchpad not working, usb mouse does, touchpad never works even w/o usb mouse

Hello Tristan,

Welcome to the forums.

Been a while since I had a laptop, but I seem to remember there being a setting on what to do with the touchpad when the mouse is plugged in. Unfortunately I don't remember where and have no way of finding it.

Have you tried rebooting with the mouse unplugged?

Sorry I can't be of more help. The manual for the laptop ought to have that info in it somewhere.

Gary

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Hi, guys. I have acer aspire v nitro vn7-791g and my touchpad does not work. After I upgraded my ram, the touchpad no longer works. I might have pulled the cable, but I re-checked and everything seems to be connected, but there is no touchpad in the device manager. I tried using the fn+f7 option, but that didn't work either. Tried installing drivers, no luck. I have no idea what to do.

A:Touchpad not working

Visit Download Drivers and Manuals | Acer Official Site and see if you can download the touchpad drivers there. My guess is that Device Manager will have an unknown device showing to which you can attempt to install this driver. It may very well fix your problem. OTOH, if this driver has an .exe (or equivalent programmatic) installer, you should be able to run it and get the driver working that way. Please give it a try and let us know what happens. You can fix this.
--Ed--

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Answer Match 44.94%

HI.I have a TravelMate B115-M, and the touchpad is not working at all. In order to do anything, I had to go out and get a wireless mouse. I've tried FN-F7, but that doesn't seem to actually do anything. I even went to the drivers page and tried downloading there but still nothing. When I look under control panel or dvice manager I dont see anything there for a touchpad either. I could really use some help here. Oh, yeah, and I'm using Windows 10 if that helps.Thanks in advance.

A:Touchpad not working

Since it doesn't work at all, go to Control panel, Programs and Features and uninstall the touchpad driver there and make sure that there isn't any other driver installed for the touchpad. Then go to Device Manager and uninstall the touchpad if it still shows any driver. Then reboot and let windows install the default driver.It should do something with the default driver if it was just a driver problem.

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Answer Match 44.94%

HELLO,        I UPGRADED MY LAPTOP TO WINDOWS 10 YESTERDAY..IT WORKED ALL FINE BUT TODAY THE TOUCHPAD STOPPED WORKING..I HAVE BEEN USING MY WIRELESS MOUSE TO DO THE CONTROLS..MY LAPTOP KIND OF LAGS AFTER UPGRADE..LAST TIME WHEN I UPGRADED MY WINDOWS CRASHED DUE TO SOME PROBLEMS AND I HAD TO RESTORE IT AND I DONT WANT IT TO HAPPEN AGAIN..SO PLEASE HELP ME OUT.. 

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Answer Match 44.94%

HI.I have a TravelMate B115-M, and the touchpad is not working at all. In order to do anything, I had to go out and get a wireless mouse. I've tried FN-F7, but that doesn't seem to actually do anything. I even went to the drivers page and tried downloading there but still nothing. When I look under control panel or dvice manager I dont see anything there for a touchpad either. I could really use some help here. Oh, yeah, and I'm using Windows 10 if that helps.Thanks in advance.

A:Touchpad not working

Since it doesn't work at all, go to Control panel, Programs and Features and uninstall the touchpad driver there and make sure that there isn't any other driver installed for the touchpad. Then go to Device Manager and uninstall the touchpad if it still shows any driver. Then reboot and let windows install the default driver.It should do something with the default driver if it was just a driver problem.

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Answer Match 44.94%

My touchpad isn't working.  Uninstalled the Synaptics driver then redownloaded and installed and still not working.

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Answer Match 44.94%

I have a problem with synaptics mouse driver, cause tounchpad is not working. My laptop is: Probook 450 G0, OS: Windows 10.Now, I installed synaptics mouse driver on hp-support website with version: 19.0.19.48 Rev.A(5 May 2016).  The last time, when i uesed to Windows 8, Touchpad work very well. But when i upgrade windows 10, tounchpad have never worked. Although i installed with many version synaptics mourse driver on support.hp.comPlease, can you help me fix it?I hope you can support me soon. Thank you you much!I

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Answer Match 44.94%

My Alps touchpad quit working awhile back. I use a mouse, but I would still like to get it working again. I tried uninstalling and reinstalling. When I try to install it the Install Wizard comes up for a second and then disappears. What's up with that? Any help appreciated.
 

A:Touchpad not working

It could be bad, how old is the laptop? You could get it fix, they would just replace the touchpad for you. Or just get a wireless mouse that uses USB instead.
 

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Answer Match 44.94%

i just installed window 7(64 bit) on my  HP Pavilion 15 Notebook Pc since that my laptop touchpad is not working. I installed the latest synaptics drivers but as it is it does not working and I go to the control panel>hardware and sound>mouse then it shows unable to connect to the synaptics pointing device driversas the following  after that when i click on "NO' and went to hardware from mouse then it does not show the mouse in the hardware i just installed external usb mouse it is just showing that not the ps2 mouse as following

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Answer Match 44.94%

the tite says all.I already tried different solutions, but can't see my mouse moving or click again with the touchpad.the mouse works good, but the touchpad is dead.any help?  there is no touchpad driver for windows 10 on lenovo website ?is that right?

A:G40-70 touchpad not working

Hi negozin ,
 
Welcome to the Community Forums. 
 
Have you checked the hidden devices on device manager if any of those would show with any yellow marks / unknown device? The support site do offer Touchpad driver for Win10 that you can try .
 
You can Reset the BIOS defaults by turning off the pc and using the Novo key to access BIOS set up . F9 to load defaults and F10 to save and exit . Allow to restart and check if touchpad would be able to move the mouse.  
 
Update us how it goes.
 
Regards
 

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Hello There, As the subject says, the touchpad from my notebook is not responding. And when i want to install the driver, i get a error (No appropriate driver to be installed).When i run Speccy, the mouse/touchpad is not on the list. What can i do ? 

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Hi, I've had a Lenovo P50 thinkpad for a few days, and initially the touchpad was working absoluely fine. But today it just randomly stopped functining all together. All the touchpad/tracker buttons/detection just doesn't respond.  I have to naivate my laptop using a mouse at the moment. I've tried re-installing the Synaptics pointing device driver but it didn't change anything - the touchpad is still unresponsive. I also noticed that when I drill into the "Mouse" properties under Control Panel, the touchpad/tracker options are disabled in the GUI, and only the touchpad is ticked (tracker is not ticked) - however, since they're disbaled I can't change anything.  I also checked my BIOS to see if the touchpad got disabled there, but it is actually enabled. Any ideas on what to do? Cheers

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My Asus touchpad won't work. Originally left button became unresponsive then entire touchpad stopped working. Was able to use the touchpad in safe mood, but now the left button seems to be becoming unresponsive again. Troubleshoot says touchpad is up to date and working properly. Help!

A:Touchpad not working

If it's fully functional in Safe Mode then the hardware is good. Try a System Restore to a time prior to when the problem 1st started. There could be an issue with the device driver, although why it would only show up in "normal mode" I can't say. Well, it could be malware hiding as your touchpad's driver, but that's a bit "out there" at this point. Might be worth checking Hardware manager, click "show hidden devices" and report any flagged devices there might be.

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Answer Match 44.94%

Hello,
Windows 8.1 Sony VAIO Laptop- Since Morning my Touchpad is not working. However, an external mouse is working properly. Can someone suggest some solutions?
Thanks!

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Hi, I am having problem with my Touchpad since 2 Months. I apply all the method but didnt working at all( install software, and also reinstall windows too) but still this problem occurs,, but working properly with Wireless mouse. Please help me on this issue. I have also valid warrenty till 2018. but currently I am using my laptop at Italy Although I buy it in London so what can I do.

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Hello,

I have a Dell Vostro 1510 running Windows XP. When I start my computer I get as far as the logon screen, but of course I can't click on a username to get to the desktop because the cursor won't move using the touchpad. I've never had a mouse attached to the computer so I'm guessing that buying a USB mouse and plugging it in won't solve my problem since I can't load the software? How do I get past the logon screen without having the ability to move the cursor? Everything I've read about bypassing the logon screen or using the keyboard to manipulate the cursor assumes I have the ability to get to "Start" -> "Run" or "Start -> "Settings" -> "Control Panel", which I don't.

Any help would be appreciated.

Thanks.

A:Touchpad isn't working

If you buy a basic USB mouse, you won't need any software.

It's worth a try if you want to go that route.

Have you tried booting into safe mode?

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touchpad not working

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Hi, I have a i5-4210U CPU. My touchpad turns itself on and off. It doesnt happen periodically, its entire sections when I am using the computer. And other days it works normally. I have tried every tip from forums: double click the top left corner of the pad (the light is not glowing at all), I have tried to update the software to the latest version, I have tried to restore to a pervious version, I have tried to uninstall and then installing the touchpad again. Nothing works, and it gets very annoying not knowing if it works every time I turn on my computer. Can someone help me?   

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Answer Match 44.94%

Hello! Can anyone tell me, why touchpad does not working? I tried download drivers from HP site, search related topics on this forum, but every time I see error code 24 in device's properties. Also when I select "reboot" option, Windows shutting down and then notebook off's the power. May be there is hardware trouble with my notebook? Theese troubles I have since first logon to my computer. Regards, Alexander.

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Answer Match 44.94%

I have a Dell Laptop having windows 7 OS , sometimes its touch pad doesn't work and it shows the bottom of the webpage.
Spam website removed - Moderator ETAF>
 

A:Touchpad not working

I have removed the link to a spam site - please do NOT post links to sites that are not relevant to the thread here

check the F keys at the top of the keyboard and see if theres one to disable/enable the touchpad
 

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Answer Match 44.94%

My touchpad isn't working. I'm not sure if it's been disabled or if it's broken. Help please!!











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A:Touchpad Not Working?

Hi, Try the following - connect a usb Mouse where required. Hold down the Windows key and press R Into the Run window, type devmgmt.msc and hit enter. In the Device Manager window, expand Mice and other pointing devices. Right click the Synaptics device and select Uninstall - you should also get a prompt to remove the current driver, tick the box to allow this and then proceed with the uninstall. When complete, shutdown the notebook. Disconnect any peripheral, including any usb Mouse. Tap away at the esc key as you start the notebook to launch the Start-up Menu and then select f10 to enter the bios menu.  Press f9 to load the defaults ( this is sometimes f5, but the menu at the bottom will show the correct key ), use the arrow keys to select 'Yes' and hit enter.  Press f10 to save the setting and again use the arrow keys to select 'Yes' and hit enter. Let windows fully load for a few minutes before checking the touchpad function. Regards, DP-K

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Hi all
having a bit of a mare borrowed my sisters computer, turned it on this afternoon and the touchpad wont work despite it saying its on. I have tried all the fn + f....buttons and have gone through the start page,control panel etc.... nothing seems to help any ideas would be great
 

A:touchpad not working!!

if you goto to
control panel
Mouse
then you should see settings for the touchpad - is it disabled

often the F leys to use are FN + (F9 or F11) - should see a symbol of a touchpad
 

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Answer Match 44.94%

My touchpad stopped working. I uninstalled and reinstalled the driver software many time both from the HP and Synaptics web page. Went trough all troubleshoot and can not make it work. Any help is greatly appreciated. Thx

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Hello,I have an HP Stream 11. I upgraded to Windows 10 and have had no real issues until I decided to update the drivers (I was sent a message that drivers were out dated). I usually do not click on anything like this because it causes problems and it sure did.After the update, the touchpad no longer worked.I tried various fixes but nothing has worked.At one point, I went into Add or Remove Programs and deleted the Synaptics touchpad hoping that when I rebooted, the reboot would find the touchpad and driver and reinstall correctly. I was wrong and I believe that was a huge error on my part. Now I cannot get the driver to work that I downloaded.Is there any way I can get the touchpad to work again. I am using a mouse and that works fine but not efficient for a laptop. Thank youAlisonf1











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A:touchpad not working

There are five chipset drivers on hp.com for the Stream 11 and one is required for the touchpad to work, I think it's Intel Serial IO Driver without Connected Standby Support.  Install that and reboot and see if that fixes it and if not, install the other four.

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http://dl.dropbox.com/u/1049398/rand...s/DSC00144.JPG
http://dl.dropbox.com/u/1049398/rand...s/DSC00145.JPG

If you CAN see (despite the crappy quality) i have some "special" functions on my laptop, such as being able to FF/pause/start my internet homepage lowering volume pausing etc, these do not work, they light up as they should when 'activated' (pressing top right corner) but then go dark again. anyone know how to fix this? it's a asus x72vn
cheerio

A:Touchpad not working to 100%

Welcome to Seven Forums. I would most likely try re-installing my Touchpad drivers, then take a look at some of the 14 different utility drivers offered.
As I'm not familiar with all the utilities or what their functions are.
I'm sorry I haven't the time right now to research them but their are plenty of very knowledgeable members here that I'm sure we can get it sorted out. Fabe http://support.asus.com/download/dow...Language=en-us

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Answer Match 44.94%

Thanks in advance.  Touchpad works until I enter log in pass and fully boot.  Then can only use Blue Tooth mouse.  Updated touchpad drivers but no luck turning on touchpad.  With Vista it was as simple as turning Blue Tooth off.   Computer is Alienware m15X.  Any ideas?   Forgot to mention the Fn + F12  Key turns the lights on and off the touchpad but do not allow it to work.Solved it, if I disable the HID mouse in control panel then the touchpad works again.  Not very user friendly but it is a beta.  Everything thing else is working great.  Very happy

A:Touchpad not working.

Stunka88 said:Solved it, if I disable the HID mouse in control panel then the touchpad works again.  Not very user friendly but it is a beta.  Everything thing else is working great.  Very happyGlad you got it solved.  Quoted your solution and will mark this as the answer.  ~Alex T.~Windows Desktop Experience MVP~

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Im using HP Pavilion DV-6 1161 TX...I installed Windows 7 ultimate OEM the other day..The touchpad doesnt seem to work at all...Installed the synaptics drivers time and again...but nothing seems to work...Most of the times, the touchpad power light is always on and refuses to turn off...Im using an external mouse for the time being...If any1 could find a solution to this problem....it would be really helpful..Also the synaptics doesnt show up in the device manager...

A:Touchpad Not Working

Go to device manager (type it in on start menu search) and go to 'Mice and other pointing devices'. Double click on the 'PS2 Port Touchpad' (or something like that) and look at driver status. If there is anything interesting, please tell us.

I am note sure why installing the latest drivers doesn't help .

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Hi There, I have just bought a new Spectre x2 which has Windows 10 installed. But the touchpad isnt working at all, when I go to settings, devises, Mouse and Touchpad there is no option for the touchpad. I have installed the Synaptics touchpad driver from online but it hasnt helped Any help would be great 

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So my laptop just updated and now my touchpad doesn't work.. I've uninstalled Synaptics like I always do due to other issues, and never had a problem. Help?

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Hey all,

I have an Asus EEE 901, and a little while ago it fell off the table and the screen smashed. So I bought a replacement, opened the machine up and replaced the screen. No issues with that.

Unfortunately in the process I damaged the touchpad ribbon cable (I think). I bought a new ribbon cable and am still having problems. So when I boot up into Windows I couldn't move the mouse with the inbuilt trackpad unless I plugged in an external mouse. This is also the same if I boot to a Live DVD. There is nothing in the bios I can see to disable the touchpad. Under windows, under "mouse" in control panel there was nothing listed.

The cable is in firmly and correctly, I have looked and can't see any damage to it. When it was plugged in I licked the other end (the touchpad end) to confirm the cable is definitely connected at the motherboard end (and works). I have tried it both ways round at the touchpad end.

I have just this second upgraded the OS to Windows 7 to eliminate the possibility of it being software related. Still the same issue - what can I do?

I spent £6 on this cable and £30 on the screen, the whole machine is worth around £130, I really don't want to be spending any more or I might as well sell and get a replacement (which I don't want the hassle of)! Any suggestions?
 

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I have a Lenovo S41. After trying the recommendation of removing the touchpad from devices, the device did not reinstall. I went to the link provided to download Lenovo drivers, and upon installation received a message that the driver I download doesn't work with my device. Yes I downloaded a driver for the S series, and a 64-bit operating system. Please help, it's very inconvenient having no touchpad!
 
 
Moderator comment: New thread created. Subject edited. Was: Re: Z50-70 touchpad is not working - Windows 10

A:S41 touchpad is not working

Good day and welcome to the community.
 
Which specific S41 model do you have? I see three on the support site: S41-75, S41-70 and S41-35.
 
Looking at each support page, I see the touchpad driver package, which is apparently a composite installer supporting three different touchpad models: Synaptics, Elan and Alps.
 
S41-75http://support.lenovo.com/us/en/products/Laptops-and-netbooks/Lenovo-S-Series-laptops/s41-75/downloa...synaptics 19.0.9.5, Elan 11.4.65.2, ALPS 8.201.1611.246
 
S41-70http://support.lenovo.com/us/en/products/Laptops-and-netbooks/Lenovo-S-Series-laptops/s41-70/downloa...SYN_19.0.13.0, ELAN_11.4.68.3, ALPS_8.201.1611.247
 
S41-35http://support.lenovo.com/us/en/products/Laptops-and-netbooks/Lenovo-S-Series-laptops/s41-35/downloa...synaptics 19.0.9.5, Elan 11.4.63.4, ALPS 8.201.1611.242
 
Does this help?
Regards.

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So my laptop just updated and now my touchpad doesn't work.. I've uninstalled Synaptics like I always do due to other issues, and never had a problem. Help?

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My touchpad is not working. Pointer disappeard. when I connect my laptop with mouse, using mouse everything working fine. please suggest how to resolve this issue.

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Answer Match 44.94%

Just got my new Spectre X360 home from new. Touchpad not working at all. Touchscreen fine but annoying. I have checked support assistant and updated all drivers. Restarted several times. Whilst in the shop the only thing that happened was an external USB mouse was plgged in as I was being shown its a working unit etc. Help please.

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A friend asked me to look at his Toshiba Satellite Pro Laptop as he thinks he has had some sort of infection.

The only thing i can find wrong is the Touch-pad is not working. Plugin Mouse is fine.
All that is showing in Device Manager is:

Mice and other pointing devices
- HID-compliant Mouse
- Unknown Device

I have downloaded both Synaptics & Alps Drivers from the Toshiba site, these did not seem to have any effect.

Looking about the Forums, i found out about Enabling/Disabling Touchpads...

No actual switch i can find....BUT the major problem is it will not let me into Control Panel--->Mouse ....just get an error box with no error showing

Also tried using the Command prompt with CONTROL MOUSE (or) MAIN.CPL but still no good

Any help would be welcome, Thanks

A:Touchpad not working

Try hitting Fn + F9

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I am using windows 10(64). My touchpad driver stopped working few days ago. By sometimes it was working perfectly and suddenly it stopped. I uninstalled and the reinstalled the driver but still its not working. Please help me

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I want to install miniPCI-E HP UN2400 (vid:03F0  pid:201D) modem in my HP 9470m? Please say me -this wwan card located in WhiteList of HP 9470m? (my bios ver - 68IBD Ver. 62 )

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Answer Match 44.94%

Hi, I recently switched to a 9470m Elitebook folio - but the fan noise is killing me when docked in and standing on the desk near me. Is there any possibility to reduce the noise? Already done:- BIOS update- BIOS setting "fan always on on AC power" deactivated Windows 7 x64 Enterprise Already tried speedfan but it seems that it couln`t detect the fan. thanks

A:Fan noise HP 9470m

Its either a faulty fan or a faulty thermal sensor on the board. You need to call tech support to get a case loged to get the issue resolved.

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Answer Match 44.52%

I recently had the top cover replaced because of damage done to it during a tuneup and cleaning. Now my right mouse key, on the touchpad does not respond. Using a wired mouse everything is normal. Is there a setting in Windows to correct this, or is it a ribbon not properly connected or similar problem? Thanks for any and all help. Glen

HP DV7 3173nr Win7 Ultimate 64bit

A:Touchpad right mouse key not working

If it just happened after somebody messed with it physically, then it's almost absolutely something they did to cause it. Take it back to the person/company and have them correct their error. Or somebody else who won't neglect to refasten everything properly.

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Answer Match 44.52%

OK so now if my touchpad is switched on the mouse cursor sometimes makes continuous erratic movements around the screen. Turning it off solves this problem. Is this a sign it's wearing out, or is there something I can do to stop this?

A:Touchpad not working properly

What state is your laptop on when the touchpad issue occurred? This happens on my fujitsu laptop when charger is plugged in. After a quick googling, found out that I just had to put the "brick" part of the charger to a good distance away from my laptop. Worked wonders! Issue usually happens with replacement chargers (due to voltage or ampere incompatibility).

Not sure though if this was your case.

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I've upgraded my Windows 7 Ultimate 64 bit to Windows 10 Pro 64 bit under free upgrade program recently.
Since then my touchpad vertical & horizontal scrolling isn't working in any application.
Touch pad model is Synaptics LuxPad V7.4 having driver software 19.0.12.95 released on 15-July-15 (Latest)
My notebook model is HP G62.
 

A:Touchpad scroll bar not working

The G62 has a few sub-models, but have you tried the driver from HP? (15.0.18.0 Rev. A; Aug 7, 2015)
 

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Answer Match 44.52%

I have an acer aspire 3000 w/ xp pro sp3 and the synaptics touch pad does not work, a plug n mouse does. I have uninstalled and reinstalled and still no luck. can anyone help?????
 

A:Solved: touchpad not working

12 more replies
Answer Match 44.52%

Hi,  My HP Omen recently has been stuffing up a lot lately. I sent it in to HP after the screen had popped out. I thought they had fixed it but as soon as I opened my laptop when they sent it back, it happened again. I have to just push it back in now as I cannot wait another month for them to fix it AGAIN. Another problem is the mouse and touchpad. On some days, they both work fine... everything is good, everything is efficient, BUT on most days my touchpad won't even show the pointer... like everything just went missing. My keypad does the same thing, it stops typing. I have to constantly reboot my computer, taking out the AC and battery and reinstalling the touchpad driver. Rebooting the computer and reinstalling the driver used to work but now, it won't even let me go 5 minutes without "crashing". I'm also using an external mouse right now but I need to have access to my touchpad.   Any help would be greatly appreciated and thank you in advance. 

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Answer Match 44.52%

My HP Pavilion x360 just forced an update a couple days ago and ever since then I can't move my cursor. It shows up on the screen when I first start up my laptop but disappears when I'm forced to use my touchscreen because the cursor doesn't move. This happened when I first got my laptop back in december too but the problem eventually went away on it's own. However, it only took two days, I haven't been able to use the touchpad in about a week. I love the touch screen on my laptop but I would like to be able to use my touchpad too... Someone help me out please!

A:My touchpad stopped working

Hi @The_Fellix,Welcome to the HP Support Forums! It is a great place to find the help you need, from other users, HP experts, and other support personnel. I understand you are having an issue with the touchpad. I will be glad to help you.Please post the full product number and operating system in use on your computer. See the following, if you need help with that information.How Do I Find My Model Number or Product Number?Is the Windows Version on My Computer 32-bit or 64-bit?Please get back to me with above information, so I can help you better.

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Answer Match 44.52%

I just got a new e5-573-38UQ with windows 10 on it, booted it up and set it up and the touchpad doesnt work at all.seems to be lots of problems and suggestions, but i cant find one to work for me.as it is at the moment  touchpad not workingI2C HID DEVICE error (code 10, a request for hid descriptor failed)no touchpad showing up on bios carred out a resetreinstalled touchpad, chipset and io drivers from acer download updated biosreinstalled drivers I have searched through the forum and have been unable to find a fixall help appreciated 

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Answer Match 44.52%

I recently got a friend of mine get me a Thinkpad P50 laptop from US (I live in India). Since beginning I am having issues with the touchpad. Initially the touchpad (including touchpad keys and the trackpopint) would work for some time and then stop responding completely until rebooted. However since last few days the touchpad is completely dead. I get a message whenever I start the laptop that touchpad was not detected. I have tried installing drivers for the touchpad from lenovo website as well as doing a factory reset, but nothing seems to have worked so far. I also took the laptop to the lenovo service center in India, but they have refused to look into the issue, since the laptop was purchased in US and the Lenovo website does not list India as a country where international warrenty for this laptop is applicable. Infact the site for this laptop is blank and does not show any country. Any suggestions what I should be doing next to resolve this would be greately appreciated.

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Answer Match 44.52%

i used my touchpad for gaming then it stop working. i leave it for hours but still it did work, what should i do?










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A:Z500 my touchpad is not working..

hi berylcruz,
 
Welcome to Lenovo Community Forums!
 
First make sure it is not the Touchpad switch that was triggered, Press F6 or Fn+F6, Then check your touchpad
 
Also Try Uninstalling your touchpad driver from Device manager, Your touchpad should show as Synaptics or Cypress,
then download and reinstall any of these depending on your Windows Version.
 
TouchPad (Cypress, Synaptics)  Windows 8
Synaptics Touchpad Driver for 32-bit Windows Windows XP
TouchPad Driver (Cypress, Synaptics)  Windows 7
 
Hope this helps,
Cheers!



Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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Answer Match 44.52%

My touchpad is not working properly.I can drag my cursor using it but am unable to hold it or tap it to select something which causing several inconvenience.

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So, my Y50 had right click problems. It was very unresponsive and progressively got worse. I sent it in for repair, the motherboard and touchpad was replaced. On receiving it, the new touchpad feels great. Right and left click works. But no gestures work. Synaptics also does not detect any actual touch from the touchpad, that is, the area in the tray icon that lights up when you touch the touchpad no longer moves. Is there a specific cable that detects touch and another that connects the touchpad itself ?

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Answer Match 44.52%

I upgraded my E5-511 laptop's HDD to 1 TB and install windows 8 in UFEI . After installation i notice that my touch pad in not working and it gets really hot right at where IC is . I tried installing driver 1 NB chipset2 I/O driver 3 touchpad driverstill no use. it still getting even hotter as long as my laptop in on.

A:touchpad in heating and not working

 Your touchpad is not a ELAN or Synaptics. It is a Microsoft Precision touchpad. You can verify this.http://windows.microsoft.com/en-us/windows-8/touchpadUninstall the Synaptic and/or Elan  touchpad drivers in Control Panel/ Programs and Features.How hot is it getting? Hot enough to burn your skin?After you uninstall the drivers and try it out as Precision touchpad, let me know if it's still getting hot.

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Answer Match 44.52%

i have a compaq 1720us with a synaptic touchpad. it has worked great until tonight. something has got changed somehow, somewhere. i have uninstalled and reinstalled the latest drivers, i am using windows xp pro.

the one thing i have noticed is this... if i go into the control panel/system/hardware/device manager/mice or other pointing devices/synaptic touchpad in the general tab where you can normally select "enable" or "disable" this device, it is grayed out, with nothing in the box and i cannot select it at all.

all of the other devices in my pc allow me to select this option. i can plug in my usb mouse and it works just fine. but it's not very useful while traveling wich i do several times a week usually.

any help would be great. i have just spent about two hours on chat with hp/compaq doing all of the stuff they tell me to do, even though i did most of it before i called them.

the touchpad does not work in safe mode, it does not work in selective startup mode using msconfig.

i give up!!! HELP!!!

thanks, jimmy
 

A:Touchpad Stopped Working

i downloaded the latest drivers and then deleted from devce manager and let windows find the hardware again and re-installed.
this was after a few days of problems - one of which was that it would only work when i put an external mouse on the PC.
http://forums.techguy.org/t215668.html
 

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Answer Match 44.52%

Hello, I just installed win7 64-bit and i can't use the touch pad properly (scroll), the mute button works but the LED doesn't, also when i increase/decrease the volume/screen brightness, the pop-up that show my volume (20-30-70 etc) or the brightness scale don't show up; but the keys work. I don't know if it has something to do with SM Bus Controller, but im missing the driver (sorry, tried my best to find it but i failed).PCI\VEN_8086&DEV_9CA2&REV_03PCI\VEN_8086&DEV_9CA2PCI\VEN_8086&CC_0C0500PCI\VEN_8086&CC_0C05PCI\VEN_8086PCI\CC_0C0500PCI\CC_0C05 Also i'm missing Unknown DeviceACPI\HPQ6007 

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Answer Match 44.52%

Hey everyone this is my first post here,
I'm hoping to get some guidance to resolve and issue I've been having with a laptop I am trying to refurbish. It's a HP Pavillon TX1000 I got from a friend. I put in a new Western Digital scorpio Blue HD and installed Vista Home.
Everything seemed fine but after installing drivers from the HP site and antivirus and malwarebytes, the touchpad stopped working. It had been fine beforehand. I had to plug in a USB mouse which works fine.
So far I've tried these things:
In control panel looking at the mouse settings the Synaptics Touchpad is greyed out and I can't enable or disable it. I can only remove the usb keyboard driver.
I system restored but it hasn't helped.
I download the Synaptics Touchpad driver again and reinstalled it, but it didn't make any difference.
There is a button above the touchpad which is supposed to enable and disable the pad but pressing it makes no difference, the blue light shows it's enabled but it's not.
I am trying a windows reinstall but even during that I am having to use the usb mouse.
Any ideas what I can try next???
The laptop specs are: The laptop specs are: AMD Turion 64 x2 Mobile Technology TL-58 1.90 GHZ
1GB DDR2 RAM
HDD: Western Digital Scorpio Blue 120GB. 5400RPM.
Windows Vista Home Premium 32 bit.
Thanks,
 

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Answer Match 44.52%

I have an ES1-512 laptop and when I first got it the touchpad worked fine. I then started using a Microsft Wireless mouse and now the touchpad doesn't work. There is no driver installed for it and it doesn't appear in the device manager. If I do a search for new hardware it is not detected. I tried the fn f7 but this did not help. I tried using Acer Recovery but the touchpad is not listed so I can't load the driver. I even checked the website and again no driver for the touchpad. I have run out of ideas.

A:Touchpad not working in Windows 8.1

This may sound silly.  Because it's the first thing most would do.  But you didn't mention it. Did you check settings to make sure the touchpad is enabled?  You may have turned it off when setting up the mouse. To access settings in Win 8.1 it's Windows Key + C.  Or you can getting there by swiping right and bringing up the charms.

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My hp touchpad isn't working properly. It stops after sometime and windows 8.1 is working really slow. Kindly fix this issue as soon as possible. I shall be highly grateful to you.

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Hi i have hp i7 4712 laptop.but its touch pad is not working properly.Because when i using it some its stop for few minute and then it start working.

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Answer Match 44.52%

hi - my brand new 15u G2 has a touchpad which doesnt work. I followed other threads and uninstalled the old driver and am now running the latest driver 19.0.17.1 the touchpad was working for about 20 minutes till I tried the scroll functionality. according to 'mouse properties' the device is working properly. the little LED in the top left corner isn't lit and double tapping the top left corner as instructed does not solve the issue.any help is much appreciated. thanks!

A:zBook 15u G2 Touchpad not working

Hi Please update the Synaptics Mouse Driver .Version: 19.0.17.1 Please ref the link mentioned below ,this should help you fix issue . http://h41302.www4.hp.com/km/saw/view.do?docId=emr_na-c04889048&hsid=68780526&sz=8717 If any issue please feel free to reply back to us .  Thank YouVidya

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Answer Match 44.52%

i m having pressario C772TU with windows XP Professional OS.
touchpad scroll is not working.
 

A:touchpad scroll not working

ntpahuja said:


i m having pressario C772TU with windows XP Professional OS.
touchpad scroll is not working.Click to expand...

Click Start, Right Click My Computer and click Manage then click Device Manager and check for yellow ? and red !
 

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