Tech Problem Aggregator

Lenovo L540 Battery Not Genuine

Q: Lenovo L540 Battery Not Genuine

Hi we have purchased several Brand new Lenovo L540 Laptops and they have started to report that the battery (this came with the laptop) is not genuine - they will not charge at all.We get the Black bios screen message that you have to ESC thru to get windows to load.the Lenovo Power management app then tyells us also the battery is not genuine - with a Black warning triangle Is there an easy fix or a way to get a replacement battery without jumping thru too many hoops?We currently have 2 laptops exhibiting this problem but no doubt will have more!











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A: Lenovo L540 Battery Not Genuine

Hi everyone...I am receiving the following error message on my L540 Laptop: The system does not support batteries that are not genuine Lenovo-made or authorized. The system will continue to boot, but my not charge unauthorized batteties. Press the ESC to continue. Thanks in advance for your assistance~Apopheus

5 more replies
Answer Match 81.48%

I am having a message that says "Genuine Lenovo Battery Not Attached" message that appears after Windows 8.1 starts up. A similar sort of message appears before even Windows boots up, and I need to press the 'Esc' key in order for Windows to boot. This seems to have happened after a recent Windows update. I have uninstalled an reinstalled the Lenovo Power Management Driver but it does not appear to have fixed the issue. My BIOS is the latest version. This issue is on my Lenovo ThinkPad Yoga S1. Any assistance is appreciated.











Solved!
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A:Genuine Lenovo Battery Not Attached, Lenovo ThinkP...

Hi,
 
Welcome to Lenovo Community Forums!
 
I?m sorry to hear that your Lenovo ThinkPad Yoga is displaying a message stating ?Genuine Lenovo Battery Not Attached?.
 
I would suggest you to perform Flee Power ? remove the battery and any other peripheral device connected to the computer. Hold the power button for 10-15 seconds and then connect the battery and AC adapter to turn ON the computer.
Get into BIOS and load defaults, save and exit.
 
Open Device Manager and under Battery Look for Microsoft ACPI Compliant Control method Battery, right Click on it and uninstall it, Restart after uninstallation.
 
Please let me know the happenings!
 
Best regards,
Mithun.




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9 more replies
Answer Match 76.02%

I am having a message that says "Genuine Lenovo Battery Not Attached" message that appears whenever I Turn on my laptop and it appears before even Windows boots up, and I need to press the 'Esc' key in order for Windows to boot. All these started suddenly oneday, I even tried using a new lenovo battery which I bought from Ebay, I still get the same message. I tried resetting my laptop and still didn't worked yet! I even uninstalled battery drivers and restarted nothing helped me out! I really need some help.  This issue is on my Lenovo ThinkPad Yoga 14. Any assistance is appreciated.

A:lenovo yoga 14 Genuine battery is not attached

I'm a student and I bought this laptop just like 7 months before and I travelled abroad to continue my studies. Because of this problem I couldn't even concentrate! I need to plug in my charger whenever I need to use my lap, If I disconnect my charger, it shuts down!  All my money I spent in this laptop is a waste, I guess! I'm really disappointed! 

1 more replies
Answer Match 76.02%

I am having a message that says "Genuine Lenovo Battery Not Attached" message that appears whenever I Turn on my laptop and it appears before even Windows boots up, and I need to press the 'Esc' key in order for Windows to boot. All these started suddenly oneday, I even tried using a new lenovo battery which I bought from Ebay, I still get the same message. I tried resetting my laptop and still didn't worked yet! I even uninstalled battery drivers and restarted nothing helped me out! I really need some help.  This issue is on my Lenovo ThinkPad Yoga 14. Any assistance is appreciated.

A:lenovo yoga 14 Genuine battery is not attached

I'm a student and I bought this laptop just like 7 months before and I travelled abroad to continue my studies. Because of this problem I couldn't even concentrate! I need to plug in my charger whenever I need to use my lap, If I disconnect my charger, it shuts down!  All my money I spent in this laptop is a waste, I guess! I'm really disappointed! 

1 more replies
Answer Match 69.72%

Hello,Could you tell me how to resolve this issue on a lenovo Model: L540when the touch pad is activated, the mouse trembleI tested off the touch pad and leaving the mouse with file and no problemthank you. sorry for the mistakes I speak French

More replies
Answer Match 69.72%
Answer Match 68.46%

June 18: Reinstall laptop using brand new resintall media fresh from Lenovo:  system is stable ~ 1 week offline June 27:  Install Windows updates:  system is stable ~ 5 days online July 2:  Install Lenovo updates (through Lenovo Companion):  system exhibits unresponsive backlit black screen in < 3 days (starting July 4) I contacted Lenovo support who have deemed this a software issue and therefore can't troubleshoot (because it's hardware support). Is there any support channel at Lenovo who can help me troubleshoot the bug in THEIR software update? Edited to add, the Lenovo updates applied:Critical: ThinkPad Dependency, Lenovo Battery Gauge, Lenovo Solution CentreRecommended: Power management driverOptional: Intel LAN adapter, Intel management engine driver, Intel graphics driver, ThinkPad hotkey features integration package, Intel WLAN driver  

A:After applying "Lenovo updates" to L540, Windows 1...

More details about the symptoms: laptop's screen would goes black (you can see some back-light so the monitor is functioning) and there is NO pointer / cursor.It is intermittent: once a week or so, up to several times a day.Suspending (closing the lid or using the power button) and reactivating restores the system to where it was when the screen went darkSometimes, waiting 30 minutes or more would take me back to a functional machine.While the screen is dark, I can hear the fan and other noises from the laptop itself.Laptop doesn't shut down, the screen is black (but backlit) and there is no mouse pointer.I can use Remote Desktop to connect with the laptop and all of my applications are still open and functioning.  I can log into the laptop (blindly) and type into notepad and then connect with Remote Desktop and see that they keystrokes made it through to the application.When I have an external monitor set up, the external monitor functions as it should even when the laptop monitor goes black. In addition, the screen will randomly "flash" or "blink" for reason I can detect.

1 more replies
Answer Match 67.62%

Hello,Could you tell me how to resolve this issue on a lenovo Model: L540when the touch pad is activated, the mouse trembleI tested off the touch pad and leaving the mouse with file and no problemthank you.
 
sorry for the mistakes I speak French
 
Mod's Edit: Additional information added to Subject line for clarity of issue.
 

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Answer Match 67.62%

Hi guys please help if you can.
 
Like in toppic , I have changed settings in bios to it's default and got a black screen error , now laptop is turning on , fan is sppining , hard drive is working but nothing displayed on the screen , only darkness , can u guys help ? laptop is brand new I got it from europenian project.
 
I tried to reset bios by holding power button for 30 sec , affter that laptop starts heard 1 beep and it's all , still a darkness ..
 
Connecting an external displayer still no luck :/
 
Many thanks for any help !!
 
 
Moderator comment: Post edited to conform with the Community Rules. Keep it clean.

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Answer Match 57.12%

Battery Issue - Lenovo V570 (Laptop) - Battery Model L09S6Y02

First off I for the most part do not use the battery. It is normally detached from the laptop. I only attach it to periodically charge it and test prior existing charges' performance.

O.K. here is the problem. I attach battery attachment, computer does not make it to the window screen more often than not. When it does, it freezes at the please wait loading screen.

I rarely use the battery at all, but I want all my equipment up and functional. It's life should still be good for I periodically recharge it. I think since I've had the laptop I've only recharged it a total of 6 or 7 times and that's been a year or so.
 

A:Battery Issue - Lenovo V570 (Laptop) - Battery Model L09S6Y02

jonasdatum said:


Battery Issue - Lenovo V570 (Laptop) - Battery Model L09S6Y02

O.K. here is the problem. I attach battery attachment, computer does not make it to the window screen more often than not. When it does, it freezes at the please wait loading screen.

I rarely use the battery at all, but I want all my equipment up and functional. It's life should still be good for I periodically recharge it. I think since I've had the laptop I've only recharged it a total of 6 or 7 times and that's been a year or so.Click to expand...

I, for the moment at least have the battery working power adapter attached. What did I do? I uninstalled Avast (freeware version) ?

I learned from prior experience that running two of any system utility software can cause problems, but it normally restricts itself to what it is protecting. Then I remembered: "If you remove the possible whatever is left however in probable must be the truth."

Next phase of testing is test the battery on it's own.
 

2 more replies
Answer Match 56.7%

I recently purchased an x230 and everything is perfect but the battery fit.  It moves up and down slightly.  I know there are many posts in the lenovo forums for all different models that the battery fits lose in "x" model and solutions of putting paper / foam / tape to make the battery fit tighter.   What I'm wondering is if anyone has actually had the problem fixed by lenovo.  I've read a few posts where a user has had the base piece of the case replaced (where the battery fit's into) and that has solved the problem.  I'm still within my return period on my x230 and am awaiting a call back from tech support to see if there is anything they will do but I don't think I will keep it if they can't fix it.   I'm just curious has anyone actually had luck by replacing the base piece.  From what i've read a replacement battery hasn't worked for anyone.  Also, I know everyone says its by design for thermal purposes but I haven't actually seen any official confirmation of this from lenovo.   Thanks.  

A:Battery Loose / Battery wiggle in x230 and LENOVO ...

As a follow up, I'm just curious if this is a widespread issue?  Anyone have loose battery in their x230 / x220?  I'm not talking about it falling out...but just a few millimeters of wiggle room.  Basically when i pick mine up or place it down, I can feel / hear the battery move.  I'm just trying to get an idea if this is a real problem or thats just how every thinkpad is.  I called support and they are sending someone to replace the base panel and we'll see if that fixes it.  I'll update this post when it get's replaced.   Edit* I also asked the lenovo support rep if they had heard of this issue and they said no, never.  I don't see how this is possible as if you do a google search for thinkpad loose battery there are many results.  

9 more replies
Answer Match 55.44%

After doing a Lenovo update for battery firmware, now my battery will not charge. I have to be plugged into direct current at all times.  

More replies
Answer Match 55.44%

Hello, In august I bought new Lenovo B50-80 notebook. One month ago, I was checking HWmonitor and I saw that the battery wear level is 11%. PowerShell battery test in Windows 10 says the same ? at one of a charge battery wear. Which I think 11% is to much. I use my notebook as a secondary PC. In two months of usage, I charged max 15 times (and before always depleted to 15%).I tried RMA the battery, but I did not have any success. They say that the battery is OK, if notebook does not automatically shut down.I would like to know if this is normal wear for battery and the answer from RMA guys.If it is not, how can I contact directly Lenovo?Please advise.Best regards.B.

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Answer Match 55.44%

Hopefully I get a solution to this question but my Lenovo Y50 has not been charging even after I thought it was my laptop charger was broken I bought a new one of the same exact type and It still didn't work and did the exact same thing as it did with my old charger. (i had this laptop for a year) What did the laptop exactly do? Well my laptop when I plugged it in it didn't work unless I set it up in a certain way to where I wiggled the charger tip around untill it finally said It was charging and I had to hold it into that position like a statue or else it would unplug if it moved an inch. That's not even the worst part! My chargers also heat at the tip. By heat I mean it literally gets so hot I burn myself on touching the plastic part and the metal part was very hot, when this happened on my new charger I made sure to unplug it right away to avoid doing any damage to it. Solutions I have already tried:Went into my control panel -> device manager -> Uninstalled both of the battery things like the ac adapter and the other thing I don't remember what it was called -> reinstalled -> Worked for a bit but not 100% gauranteed and after a while it didn't work Can't do a battery gauge reset because charger always unplugs Already tried BIOS does nothing. Don't even tell me to restart my laptop lol. Summary:Y50 won't charge, Have to have charger at certain angle to chargeTip over heatsdid everything in device manager to fix itno driver up... Read more

A:Lenovo Y50 Battery port, Or battery itself proble...

Hi Seal,
 
Welcome to Lenovo Forums.
 
Kindly perform Power Drain and set BIOS default:
Try turning off and removing the battery first. With adapter charger unplug, press Power button for 15seconds to drain power inside.  Plug in adapter charger and press Novo button instead of the power key to turn it on for the Novo Menu  Choose BIOS setting  On Exit tab , load optimal default then Y then place battery back before save changes and exit.
Check if charging.
 
Let us know how you get on.
Regards,
Shashi
 
Tap that Kudos button if I helped  If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

3 more replies
Answer Match 53.76%

Hi all,Laptop is a 5 years old HP Pavilion DM4-2153ca, battery is 593554-001.Issue started a few months ago when laptop was shutting down at 63% battery, and when I plugged it it would charge until 9x% and then say "plugged in, not charging".Now the battery is failing the UEFI test and HP Assistant test and I want to replace it.Where do I buy a genuine one? I don't want knockoffs as I've been seeing lots of genuine pretending parts on some reputable sites, but it turns out they don't hold charge or they don't physically fit... Or am I doomed to buy a new laptop?  

A:Where can I buy a genuine HP battery?

Hi, Please try the following HP store:     http://partsurfer.hp.com/Search.aspx?SearchText=593554-001 They have it on their stock. Regards.

1 more replies
Answer Match 53.76%

dear team today i purchase  dell new battery for dell vostro 2520 and below are the detail.

CN- 04YRJH-48630-64M-O350-a03

can anybody tell me it is original and how much backup it will give after full chrage

A:is Battery genuine?

It's a Dell part number and is genuine if purchased from Dell or a Dell authorized parts seller.  Anywhere else -- ask the seller.
6-cell in a 15.6" notebook will run anywhere from about 2 to 4 hours depending on power management settings, CPU type and screen resolution.

1 more replies
Answer Match 53.76%

Hello,
I've bought a net battery for my Dell Latitide 6320,  60Wh type T54FJ.  11.1 V
DPN is 0NH6K9. The seller told me it is a genuine Dell battery. Can you please tell
if this is correct?
Thanks
Droppie

A:Is my new battery genuine?

DROPPIE58,
The part numbers you listed for the Latitude E6320 Battery are not listed in my my Dell Parts Search Database for the Lat. E6320 Battery.
Below are the batteries part number and nomenclature for this model for a 60/whr battery.
P/N-First number

F7W7V
BTRY,PRI,60WHR,6C,SDI
Battery
Battery
Battery, 6C, 60Whr, Lithium-Ion, SAMSUNG 


HGKH0
BTRY,PRI,60WHR,6C,SIMPLO
Battery
Battery

Battery, 6C, 60Whr, Lithium-Ion, SIMPLO 



9P0W6
BTRY,ADDL,60WHR,6C,SDI
Battery
Battery

Battery, 6C, 60Whr, Lithium-Ion, SAMSUNG 



WRP9M
BTRY,PRI,60WHR,6C,SNYO
Battery
Battery
Battery, 6C, 60Whr, Lithium-Ion, SANYO 


RCG54
BTRY,ADDL,60WHR,6C,SIMPLO
Battery
Battery
Battery, 6C, 60Whr, Lithium-Ion, SIMPLO 


09K6P
BTRY,ADDL,60WHR,6C,SNYO
Battery
Battery
Battery, 6C, 60Whr, Lithium-Ion, SANYO 


YJNKK
BTRY,PRI,60WHR,6C,DYNPK
Battery
Battery
Battery, 6C, 60Whr, Lithium-Ion, DYNAPAK 


11HYV
BTRY,ADDL,60WHR,6C,DYNPK
Battery
Battery
Battery, 6C, 60Whr, Lithium-Ion, DYNAPAK 

You can call Dell Spare Parts to order a battery if you like. The number to call is 1-877-717-3355.

1 more replies
Answer Match 53.34%

I recently bought a Dell 6-cell battery.
detail  is as follows:-

CN-04YRJH-48630-63M-O09F-A03

COULD YOU PLEASE TELL ME IF IT IS AN ORIGINAL PRODUCT ?
and about its  backup

regards,

Writwik 

More replies
Answer Match 53.34%

Hello,
I purchased a Dell battery and the seller (Black Cat PC in England) said it is genuine. I want to be shure.
Laptop E6520.
Enclosed some pics. The serial number is CN-0NH6K9-48630-634-O0RU-A01. My laptop says it is a 1002Sanyo Dell NH6K963.


Thanks!
Dutch

A:Can you please tell me if my Dell battery is genuine

Appears to be ours.CN0NH6K94863063400RU = Manufactured March 4, 2016. So over 6 months old.

2 more replies
Answer Match 53.34%

How do I stop this notification.  I have had this same battery since I purchased this computer  3 years ago.  I have never had problems.  This notification only showed up after the latest Windows 10  upgrade.  I googled this problem and found instructions to remove lenovo power manager.  I did this, but still  got the warning.  I looked at my services and disabled it . Didn't work.

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Answer Match 52.92%

i was unaware that by making partitions in my ideapad z500 it will destroy the one key recovery. i made partitions in my hdd and my OKR was gone. After a while my windows start chrashing i guess it was some problem in registry. i formatted my system and with the help of rufus(which made my usb UFEI) i was able to install windows 8 from a pirated iso i got from my friend, but in the process i had to format OEM AND MSR partitions which were factory made. know when i try activating it, it wont ask me about the key(i had noted down the key of my windows before formatting it thanks to bellarch) and also the product id mentioned is not the same as it was earlier. i tried downloading windows 8 from microsoft website but when i provide the product key again it wont download. please seek help i can make my windows genuine.

A:Need help formatted genuine windows 8 in lenovo

Have you made the OEM manufacturer's Recovery Disks?

   Information

We always assume you have made your Recovery Disks using the OEM manufacturer's Recovery Media Creator app the first day you had your new PC.
& made the Startup Repair CD. (Windows 8 only)
Recovery Drive - Create with USB Flash Drive in Windows 8
System Repair Disc - Create in Windows 8 (Windows 8 only)




I would recommend you making the OEM manufacturer's Recovery DVD's or USB drive.
How to make Lenovo Windows 8 Recovery DVD
Lenovo Solution Center shows CD/DVD recovery media for Microsoft Windows 8 - ThinkCentre, ThinkStation, ThinkPad, IdeaPad, IdeaCentre

or
You can order the Microsoft official OEM Recovery disks from the OEM manufacturer's website.
You can Order Lenovo Recovery Disks from here:
Lenovo Support - Home (US)
Click on Parts & Accessories.

more replies
Answer Match 52.5%

I am trying to find the link on the Dell website to buy an original battery for my XPS L502X in SA,i cannot seem to find any link? when i called the local office they referred me to another agency whom asked me to "register " with them before i could purchase a battery? Please help as i need a Dell product,

A:Dell XPS L502X Genuine Battery

Assuming you are in the US, here is a link to purchase a 6-cell 56WHr Dell battery directly from Dell. www.dell.com/.../pc-accessories

2 more replies
Answer Match 52.5%

I have recently purchased new laptop battery for my Dell Inspiron 15R (N5010). I tried to find the battery on dell official website but couldn't find it. So I ordered one from Amazon India website. It had mentioned that the product was from Dell. I received it today. It is behaving usually. It charged till 96% and then suddenly showed fully charged battery! As soon as I unplugged, it again dropped to 96% and then kept discharging at uneven rate as time passed. I just want to make sure that its a genuine Dell part.

More replies
Answer Match 52.5%

Hi everyone, I am considering replacing th battery of my Thinkpad S440. However I cannot find it in the Lenovo accesories online store. Do you know where can I buy a genuine new battery for this laptop? I know that there are many non genuine options on the internet, but I prefer to be sure that it will work perfectly. Thanks in advance!

More replies
Answer Match 52.08%

Good day The T530 will not accept a replacement non-genuine Lenovo battery, I am aware of this. However, I have acquired a 2nd-hand extended battery that IS a genuine Lenovo battery, and when my T530 boots up, it still complains that the battery is not authorised and will not charge. Sure enough, it does not charge. Does anyone know why this would be? The battery is a 8.4 Ah, 94Wh. FRU 42T4969 ASM 42T4802, registered Lenovo product. Many thanks, Ian

More replies
Answer Match 51.66%

I have a strange issue. I have a Lenovo T60 laptop and I am experiencing problems with the power management/power guage.

It will often show the battery not installed (power gauge is a greyish-white color with dashed lines) or it shows a red X. It does not matter if I am on AC power or on Battery power, it will show the full range of power, battery level, not installed, or an error.

I have searched Lenovo's site and I seem to remember seeing an FAQ about this, but now that I need it, I cannot find it.

What can I check or do to stop this? While it is annoying, I am not sure if I am having a battery problem or not. I did check my battery on Lenovo's site to see if it was recalled and it is not.

I do appreciate any help that any one can give me.

Thanks!
 

More replies
Answer Match 51.66%

I've owned my laptop for around 12 months and today I've started getting a pop up warning me about Win7 being non genuine.

Control Panel System says I'm running Windows 7 home premium and Windows is activated and shows a Product ID.

There is COA sticker on the bottom on the laptop but it is worn slightly.

I have ran legitcheck.hta and it states

Install genuine Windows.

Files that Windows needs to work properly have been modified, removed, or disabled. To resolve, you need to install genuine Windows. Not to worry, we can help you with that.


Any help on this matter would be greatly appreciated.

Philip

Here is the MGAD report.


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-JKHXW-D9W83-FJQKD
Windows Product Key Hash: AYaBykmfTHUVW5whGaYMeVJn0/U=
Windows Product ID: 00359-OEM-8992687-00249
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {E4418B4D-0B30-467C-A244-0CF83480A30C}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Versio... Read more

A:Non Genuine warning MGAD report on Lenovo laptop.

I've noticed the product key in the MGAD report does not match with Product Key on sticker on the bottom of the laptop.

5 more replies
Answer Match 51.66%

Hi all,

We have a Lenovo Laptop and we use the recovery disk to downgrade the Windows 8 to Windows 7.

We used the Laptop for about 2 Months and suddenly today it reported that the Windows 7 is no longer genuine. We contacted Lenovo for this issue and they said it is the problem of Microsoft's Activation.

However, we contacted Microsoft Licensing Team and they said our key is not valid!

Is there anyone who can figure out what is the cause of the issue and how to fix it?

Thank you very much!


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-MV8MH-98QJM-24367
Windows Product Key Hash: wgci5Gdejx4esg7++zTOe3LWF+4=
Windows Product ID: 00371-OEM-8992671-00437
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {64A5E0E5-B579-460E-B774-1971B9D7EDC6}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130801-1533
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0... Read more

A:Lenovo Laptop report that Windows 7 is no longer genuine

The installed Key is the proper one for a Lenovo Recovery disk.
The Key is blocked at MS's activation servers, because it's designed to self-activate on every boot using the certificate in the BIOS SLIC table and licenses built into the Recovery media. MS cannot assist in these cases as it's the OEM's responsibility under the licensing terms.

In your case it seems that the licenses aren't being found for some reason.
The normal reason for this is that you've used retail media to install the OS (or do a repair install) - such media doesn't contain the licenses, and so the system goes first into grace mode, and after three days it starts giving non-genuine notifications.

The only thing that might help is to rebuild the licensing store - if this doesn't work, then a reinstall using the recovery media will be required.


Please first try recreating Licensing Store.

Recreate the Licensing Store
Go to Start > All Programs > Accessories
Right-Click on Command Prompt and select Run as Administrator - accept the UAC prompt
Run the following commands in the Command Prompt window, using the Enter key at the end of each

net stop sppsvc
(wait until the service has stopped before entering the following lines)

CD %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
REN tokens.dat tokens.bar
net start sppsvc
slui.exe

After a couple of seconds the Windows Activation dialog will appear.
You may be asked to re-activate and/or re-enter you... Read more

4 more replies
Answer Match 50.82%

My old original battery discharges in 30 minutes and I purchased an original new one from Toshiba authorized dealer in Croatia.

After several days of charging and discharging, the new genuine Toshiba battery discharges 1.5 hours of normal use without powering any external devices nor optical drive.

Toshiba specification for this model of Portege states that battery should last approximately 4 hours.
How I can get the battery replaced when local dealer stated that he can not guaranty battery life and that the new battery came directly from authorized Toshiba parts distributor in Europe?

A:Portege M700 new genuine Battery discharges in aproximately 1.5 hours

> After several days of charging and discharging, the new genuine Toshiba battery discharges 1.5 hours of normal use without powering any external devices nor optical drive.

The battery should be calibrated properly. This means that you should charge and discharge the battery until it?s fully empty. This should be repeated several times?

Furthermore the battery working times depends on notebook usage? using notebook with max display brightness or running applications which needs full CPU, GPU and HDD performance would decrease the battery working time.

2 more replies
Answer Match 50.4%

Hello,

I bought a laptop from Lenovo (E545) with Windows 7 Professional x64 pre-installed with A LOT of bloatware. So stupid me decided to format and do a clean installation.

Lenovo did not provide me with a recovery disk or a Windows disk so I downloaded the image from Microsoft's website and made a boot-able USB as per their instructions. I used Magical Jelly Bean Keyfinder to get the CD key and product ID information I needed.

After the installation, everything seemed fine for a few days. Then I got the "This copy of Windows is not genuine" error, along with the black desktop background. When trying to re-activate, I receive error 0xC004F063. When I click on more information, I'm informed: "The Software Licensing Service reported that the computer BIOS is missing a required license."

I was hoping someone can take a look at the diagnostic report below:


Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
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Windows License Type: OEM SLP
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Answer Match 49.56%

i don't know how to do a postcould You help me if this battery can be usefor my Lenovo z50-70 ?https://www.amazon.it/vhbw-Batteria-Notebook-sostituisce-L12L4A01/dp/B01ETFYIKO/ref=sr_1_sc_1?s=pc&i...

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Answer Match 49.56%

Hi allyestarday i bought this laptopi have charged the computer all night (computer turned off), now in 30 minutes battery was 7%   

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Answer Match 49.56%

My expensive but **bleep**ty Lenovo y 70 70 T got yet another problem. I have never had troubles with battery on it. I was always using convertion mode and doing gauge reset every month, as requested. I have been gentle and never overused it. My y 70 70 today just switched off with battery level at 80%, before that battert condtiiton always been'Good'. then i could not switch it on - i only managed with plugged power cable. Now the battery says Plugged, not charging . I have tried reinstallind the drivers and i ahve now even reset my windows 10. Still no success. And yes. it is out of warranty. expired 1 month ago..by the way, my web-camera also brok down all out of the sudden 3 weeks ago...Any idea wha tto do?Do not tell me to put off my battery - it is impossible on this model...

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Answer Match 48.72%

Hi, when my Lenovo U41-70 is unplugged, it won't turn on even if it still has charge inside. The battery LED indicator blinks repeatedly in white after I push the power button when unplugged. (I think white doesn't indicate a lack of charge in the battery)The laptop only turns on if I plug in the power adapter. And the laptop won't suddenly shut down if i unplug the power after I plug it in, so it means that it still runs on the charge in the battery. But if I shut down and power it up again(when unplugged) it still won't turn on. I think there is a problem with battery detection  (see pictures) What is the solution for this, as I really need this laptop for work. I can only power on this laptop if I plug it in.https://drive.google.com/file/d/0B8OHjy59ECrLZl9XcHRNN1ZtSEU/view?usp=sharinghttps://drive.google.com/open?id=0B8OHjy59ECrLT3pxZXY3UDY5dVE Thank you 

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Answer Match 48.72%

I'm assuming that this thread may not even receive any replies based on the times I've attempted to receive aid from any professional within the Lenovo community. I'll give it a shot anyways. Hello, I've had my Lenovo y40-70 for a little over a year (so that means my warranty is expired--do not tell me to use my warranty to fix my issue). After updating to Windows 10, I've had extremely bad battery life. It would drop from 100% to a hibernating state within the hour. Previously, I've received acceptable battery performance with maybe about 3-4 hours of usage. I've tried updating all my drivers and playing around with battery settings etc. I've uninstalled the energy manager application and am unwilling to perform a gauge reset due to the potential negative effects it may have on the my system. Anyone have any idea on how to fix this issue besides rolling back to Windows 8.1? Oh yeah, I've also tried calling Lenovo support but I was literally on the line for 2 hours listening to a song. Any help is appreciated. May have to end up getting a different laptop if this problem persists.











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A:Battery Drain Lenovo y40-70

I have similar issues with my Y40.  Add to that a loss of notification when the battery is low, so the Y40 goes into Hibernate without warning.  Also the data displayed about the amount of charge remaining in the battery stays above 90% most the time while running on the battery, even after 90 minutes of use. Tried uninstalling and updating the Energy Manager. And have tried various adjustments to the power plans. Nothing has solved the problems of unpredictable and erratic battery life, or at least what the Y40 thinks the battery charge level is at. 

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Answer Match 48.72%

I just bought the Lenovo N21 Chromebook.  Really like it a lot but my issue is that i cannot get the battery to show a 100 percent full charge. It only reaches 92 percent and light goes green and will not go further no matter if i leave it plugged in. I seem to be getting good hours on a charge but worry that unit is defective. Any help...Thx

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I've had a battery issue (the known one : battery says 100% and suddenly falls at 0% and shut down) and in September I sent my computer to Lenovo. It tooks about 6-7 weeks for the battery to be replaced. My warranty was supposed too be extended, but was not. Now, my battery has the exactly same problem. I do not want my battery to be replaced again : it takes a too much long time and I can't wait that much long again. Can someone help me please to resolve this problem?Thank you.

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Answer Match 48.72%

Guys, I've had my Lenovo G505s for pretty much 2 years now. I have a poor battery performace. Recently my charger malfunctions. It won't work till i have placed it at an agle of the charging port, meanwhile if i use another charger from a friend, it works very fine without struggle. Initally, i thought it was my charging port but I'm sure that it's not now. Also, recently my friend swapped his battery for mine (he had 50% charge on his battery), as soon as he put it into my laptop, he saw that it was around 28%. A few minutes after that, the battery died. *One Key Optimizer tells me my battery is weak and needs replacement. Battery capacity is at 42%. My question now is :1. Do i just need a new battery and a charger?? OR2. Could it be from my motherboard? (I'm running the AMD A10 with Radeon gpu) I'd really appreciate suggestions from you guys.  Thanks. 

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Answer Match 48.72%

Hello, Just wondering what battery I should buy to replace my lenovo Y40 2014 laptop. It only lasts about 20 minutes off charge and I need to replace and cannot find the type of battery I need to buy in this manual: https://download.lenovo.com/consumer/mobiles_pub/lenovo_y40_50_series_hmm.pdf  Thanks! I cannot also find my model number (I can look up the needed battery with a model number)

A:Lenovo Y40 Battery Replacement

Hi Gold,
 
Welcome to the Community Forums. 
 
It would be best if we have the specific Machine Number (keep Serial Number confidential).
You may get the Machine Number here  on the warranty checker. 
 
Likewise to get the Lenovo battery Part number, check here. 
 
Example  
Machine number: 59414167   
BATTERY Part number: 121500248 Y40 SP/A L13M4P01 7.4V48WH 4CELL BTY  
Also available from known resellers .
 
Based on the systems general hardware manual (page 91) as other option.
Part number: 121500249 Y40 LG L13L4P01 7.4V48Wh 4cell bty (Y40-70/Y40-80) Part number : 121500259 Y40 CP/C L13C4P01 7.4V48Wh 4cell bty (Y40-70/Y40-80)
 
There is also a sticker a battery itself (page 36).
 
You may call in Lenovo Spare parts   / Lenovo contact list  for pricing and availability. 
 
Let us know how you get on.
Regards,
Shashi
 
Tap that kudos button if I helped  If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

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Answer Match 48.72%

Yesterday I used my laptop with the battery until it remains 30% and turned it off, then I plugged my phone in USB Port (Always On USB). And after that, I can't turn on my laptop even battery is still remain, even I charged it. I can only turn on it if I plugged it and if I unplug it, it'll die like no battery inside.When I see the battery gauge, it always says that 71% remain even I turned of conservation mode (and uninstalled Energy Manger).I had performed Hard Reset, reinstalled Energy Manger (But can't install, it said that ACPI installation denied or something like that)What can I do?

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Does anyone know if Lenovo has removed the toolbar battery guage in an update? If not, is there a way to get it back?  The setting doesn't exist in Lenovo Settings and the toolbar is missing from the list of availble toolbars.  I have the latest software installed, even reinstalled the lenovo dependency service. Thanks!Ed

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Does the Lenovo Flex 4 15" have a removable battery?

A:Lenovo Flex 4 15" Battery

Hi Forrest_Canton , 
 
Welcome to the Community Forums. 
 
Based on the hardware manual page 36 , battery is internal and is considered FRU (field replaceable unit). Removing it would require opening the base cover. 
 
?
 
Hope this help answer your query.
 
Regards

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Answer Match 48.72%

Does anyone know if you can remove the batteries from a Lenvov B50. they appear to be all part of the casing and have been told by the supply they can not be removed, but just want to double check this?
 
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.











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A:Lenovo B50-50 - Battery Removal

Hi,You can remove the battery if you want by removing the back cover, but this is only needed for replacing an old battery with new, normally you don't need to remove the battery. However, I have attached a link to youtube video here:https://www.youtube.com/watch?v=pcwlEE1uC-A

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Answer Match 48.72%

Hi, I am having some battery issues with my Y40 laptop which I purchased in late 2014. It seems that the battery gauge reads 100% even though the battery is discharging and the power cable is not plugged in. I have tried completely draining the laptop and charging it again, when charging from 0% it does update the percentage correctly on the battery gauge. However, after I close the laptop lid and it goes to sleep, if I open it again, it reads 100% even though I know its not at 100%. Then it just dies after it discharges but I have no idea when to plug it in since I can't trust the gauge.Any ideas what could be causing this? I had a similar issue in the past and sent it back to Lenovo and they replaced the battery but could it really be the battery again after only 8 months of usage? The battery holds a charge fine, it just doesn't update the battery gauge on the taskbar properly it seems. I've gotta say, if thats the case, I'm quite dissapointed in this laptop . I read a bunch of the other posts online about similar issues but nothing specific to this laptop that has fixed the issue. I'm not sure what else to try and if there is something else I can do. Note that I am running Windows 10 instead of 8.1 which is what the laptop came with initially. Thanks for the help!

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Good Evening, I purchased a Lenovo Z50-70 a year and five months ago, It has been running perfectly fine until yesterday evening. I had left it unattended for approximately 3 hours plugged in charging, when I returned I was using it for around 15 mins and then I noticed that the battery was low (even tho it was 5% battery it was saying 2 mins to fully charge), it then turned off and refused to restart until I unplugged the AC but when I plugged the AC in once it had started it just turned off. I tried the power button solution that was posted (press 10 times in 30 seconds) and restarted the Laptop, it started fine and I plugged the AC in and it stayed on but the battery led was flashing orange (Still would not charge) and then the battery ran out and the Laptop turned off and I can't get it to work now. I have tried to use the laptop with just the AC but it will not work. I have ordered a new battery hopefully that will work but I am wondering if it should aleast work on just the AC for the moment.  

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I bought a brand "new" Lenovo G70-80 from BestBuy a couple of weeks ago. I never noticed until last night but the battery is not charging even though the adapter is plugged in. Anyone else have the same issue and if so, were you able to get a replacement for your adapter and/or battery?

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One day while using my laptop, the battery of my laptop was about to drain completely so I plugged it in. But the battery was not charging. I changed the plug point thinking there was some problem with the socket but still it did not worked. I removed the battery, reinserted it and tried to charge again but the problem still presisted. Then I removed my battery and plugged in the laptop. The laptop was working fine. Keeping the laptop plugged in (laptop shut down) and reinserted the battery. The battery charged for a while then the power button and power light (in the front on the edge of the body) started blinking. Therefore, I removed my battery. So now I charge my battery by first plugging in the laptop (battery removed) and then reinserting the battery. The blinking poblem also occurs very often.  Also when the battery is attached to the laptop and I try to charge it the laptop does not powers up. Model: Lenovo B40

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Hi, I recently bought a Lenovo S20-30 (around 6 ~ 9 months ago) and I am having some problems with battery. The laptop had Windows 8 preinstalled that I used for a couple of weeks, before installing Ubuntu MATE. On Windows, the battery life was around 2, 2.5 hours. After installing Ubuntu, the battery life shortened to about 1 hour, 1.5 at maximum, however in the last couple of weeks it is barely lasting 30 minutes. I checked and there is no viruses and/or software draining CPU or battery. Also, every time I turn on the PC, the system shows the following message:Error MessageI am very dissapointed with Lenovo. This laptop was barely used, it is almost new and I can't rely on it anymore. I think this laptop was already old when I bought it, for months in store shelves waiting for a buyer. Regards,  

A:Lenovo S2-30 battery problem

Any Lenovo Support around here to give me a light?

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Answer Match 48.72%

Okay so I have a 6 month old G51-35 Laptop that I've been using for gaming. Then earlier this morning when I was playing, the battery went down to 25%. I plugged it in and it didn't charge. I wondered why, and then I thought the power in the outlet was just not flowing so I'll just plug it into a different one later, and as soon as it hit 10% I panicked. I kept searching up solutions, but nothing popped up. So I then told my brother, by the time the laptop was at 1%, and he did some tests on the laptop. A couple hours later he told me that he doesn't know what the problem is, and so I started really freaking out. I searched up the prices for a new battery pack, but there wasn't anything for the g51-35. I then looked at the laptop prices, and it was a whole load of bull because the laptop itself cost $559. My parents would kill me if they found out, but I don't know what to do next. I think the laptop is overheated, but I don't have the tools to be able to clean it. Please help. Thanks.

A:Lenovo G51-35 Out of battery and will not charge. ...

Hi CheekyB and welcome to the community,
 
Does it run ok plugged in?  It is just not charging?
 
If it does, then it probably is a bad battery and there is a year warranty on the battery.
 
Regards,
Dave 

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Answer Match 48.72%

1. I am using Lenovo Y50-70 laptop since 18 months.2. Laptop battery is indicating few issues.3. It shows battery is 100% charged, and if I removed power cable then laptop gets shut down.4. Suddenly from 100%, battery charging has dropped to 0% and saying "plugged in, charging" but in actual, it is not.May I replace battery or should performe gauge reset ? Is there any harm to do so ? In case of reset, how many hours it takes to complete it ?( I have never performed it )

A:Lenovo Y50-70 Battery not charging

Try installing the battery manager: http://support.lenovo.com/us/en/products/Laptops-and-netbooks/Lenovo-Y-Series-laptops/Y50-70-Noteboo... Also, always good to try the BIOS update: http://support.lenovo.com/us/en/products/Laptops-and-netbooks/Lenovo-Y-Series-laptops/Y50-70-Noteboo...



I'm a Lenovo advocate, part of the Lenovo INsiders program. #LenovoIN. I don't work for Lenovo.

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At some point in the last few days or weeks, the green battery indicator simply vanished from my X1 Yoga (Win10) without a trace, and it seems I'm not the only one with that problem. I tried downloading it from the support page, but the software was removed from the list, and a link from google only leads to a "page-not-found" message. So, what's going on? Will there be a new version of the battery indicator? Why was the old one uninstalled and not just simply updated via system update?

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Answer Match 48.72%

I want to replace my lenovo battery with a new one since it has some scratches that makes it not charge my computer normally but I don't know what kind of battery to get since there are different kinds. can someone help?

A:Lenovo Battery replacement

Please post the model number of your laptop.  This will assist others in giving you advice.

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Answer Match 48.72%

I just bought a Lenovo Ideapad Z570. It has two options for the battery charging. One is it charges the battery 100%. The other it only charges 50% and supposedly if you don't use your battery very often, it will extend the life of it. I don't use the battery very often, but would like to keep it charged 100% in case I need to use it. I would like to get an idea if the 50% option really saves that much on the battery. Any help is appreciated. Thanks,

A:Lenovo Battery Question

I have a Z560 Ideapad and only charge it 100%. I don't use the laptop that often, but I haven't had any issues with the "100%" charging.

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Answer Match 48.72%

just wondering if i could remove the battery it has and raplace for a better one

it is a lenovo y50 with a gtx960m
 

A:lenovo y50 battery replacement

Probably not, you have to dismantle the laptop somewhat to get to the battery :-

Plus not sure Lenovo even make a 'better' battery. I assume you meant a higher capacity battery ?
 

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Answer Match 48.72%

Does anyone know if you can remove the batteries from a Lenvov B50. they appear to be all part of the casing and have been told by the supply they can not be removed, but just want to double check this?

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Answer Match 48.72%

Hello guys! I have a problem with performance on battery. When battery <40 %, my laptop starts to run too much slowly. When i open Resource Montor, i inspect that CPU max frequency is limitation by 32%. I try to play with battery plan option (put 100% CPU freq) in a differrent plans, but all is not affected.Help please. It is too hard to browse web pages in this performance... But if i plug in power supply - CPU freq immediatly increase up to 120%. 

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Answer Match 48.72%

Hi i recently bought a lenovo z51, but i am disapointed in the battery life, i have taken the laptop apart and can see that there is loads of space which is not being used. I google for a new battery and found this option, so my question is this, would it fit my laptop and if so would it bring about much more battery life?  http://www.chargers-pc.co.uk/lenovo-laptop-batteries-c-52_11/original-laptop-battery-lenovo-z5170-48... this is the one that is currently in the laptop:http://www.chargers-pc.co.uk/lenovo-laptop-batteries-c-52_11/laptop-battery-lenovo-z41-z51-z4170-z41... I only get around 2 hours usage, which is unacceptable, and you can see why as the battery is about the same size as most tablets which is rediculous ThanksGeorge

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Answer Match 48.72%

Hi, At times, my battery would get stuck at 70-90% for a period of time while plugged in, then suddenly dropped to 0% when I removed the charger. Within minutes, it hibernates. When i plugged the charger in again, although onekey optimizer indicates the battery is charging, it get stuck at 1% for a period of time. It estimates a 12 hrs charging time.  However, when I get lucky, the battery randomly rises from 0% to 100% within seconds, and I was able to use the laptop for 2 hrs. Yet, when I plugged the charger in, the same problem occurs.  I have tried to uninstall ACPI-Compliant Control Method battery, but it doesn't solve the problem. I always put my battery in conversative mode, and tries to keep my setting low (brightness, etc) to perseve my battery. I only have this laptop for a bit more than a year and my warranty just expired for 2 months, which is really upsetting. This problem happens to the my last lenovo laptop that I owned for roughly a year (right after that warranty expired too), and it seems like lenovo product is very fragile and doesn't last more than a year.  afuY40

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Answer Match 48.72%

Good day to this awesome community I recently purchased a notebook 'y40' and  i have doubts about the use of the battery, can i work with the notebook plugged in to the electricity without having to worry about the life span of the battery ?.Keep in mind that the battery can not be removed . 











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A:Lenovo Y40 Battery Usage

Hi Ebon_Knight,
 
Welcome to Lenovo Community!
 
Using the computer with the AC conected is just fine.
     
 I would say it is OK to use the your laptop while plugged in,
Because once you plugged in an AC adapter, Your computer switches to AC power mode where it gets power from AC charger while charging the battery.
  
  Now about overcharging , If you have the Lenovo energy Management Software configured to "Optimized battery health" then you should not have to worry. it will prevent charging your battery to a 100% and prevents from over charging, 
 
If the computer did not came with the software, Lenovo Energy Management  can be downloaded from support.lenovo.com just choose your computer model and OS version.
 
Hope this helps
Cheers!




Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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Answer Match 48.72%

Hi, i recently replaced my dead battery with correct and proper replacement but this battery not detected. I tried all uninstalling battery drives from "device manager" etc but it didnt help.Anyone had such issue and solution ?? Battery is brand new, and works as laptop stays powered on it without AC cord plugged in, but windows do not detect it. Regards Ron

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Answer Match 48.72%

Hello Helping peoples,My Name is Amir, i am a Graphic designer, and i have a laptop "Lenovo y50 70 , Model Number : 20378"i am working on this laptop since 1 year, and it worked Fab for me, unfortunately Now i am having problem with battery life  when its charged 100% it gives only 50 - 60 minutes backup, this problem i am facing from last week, i think my battery life is going to end,before it gives backup of 3-4 hours.i use my laptop 12-15 hours daily, and i will say its my mistake i was never shutdown my laptop, i always put it on "Sleep" instead of shutting it down, i know this is the problem my battery life is not good now.anywayshere are the information i can find about my batteryBattery:Battery InformationBattery ID 41167LENOVO PABAS0241231Manufacturer LENOVOSerial Number 41167Chemistry Li-ILong Term 1Design Capacity 54760Last Full Charge 40860So my question is, i want to replace my battery but i don't know which battery i should buy, i am not familiar with this thing, like battery with how much mah will work good with this laptoo,can anyone look into it for me please, i will really thankful to youHope to hear your answers,thanks in AdvanceAmir












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A:Lenovo y50 70 Battery Replacement

Hi Graphixo .
Greetings. 
 
Do you have the machine number of your Y50-70, so we can get actual part number  
(keep your serial number confidential)
Check on this link to get the machine number and parts listing . 
Then you may compare it to what I was able to get based on the Maintainance Manual for your pc model. 
 
Part listings: ( Item14Page91) 
 
Part number 121500250Y50 SP/A L13M4P02 7.4V54Wh 4cell bty (Y50-70/Y50-80/Y50-70 Touch/Y50-80 Touch)
(ex. part and price on ebay) 
 
Part number 121500251 Y50 SN L13N4P01 7.6V54Wh 4cell bty (Y50-70/Y50-80/Y50-70Touch/Y50-80 Touch)
(ex. part and price / Ebay ) 
 
Removing battery steps( Page 36)
Battery type : Lithium-ion polymer 4-cell (54Wh) battery Battery life: FHD: up to 5hrs; UHD: up to 4hrsAC adapter: 135-watt AC adapter
 
Try to avoid getting batteries from unknown distributors to avoid low quality performance. 
You may call in to check for availability and pricing by calling Lenovo Support.
 
Hope this helped you in your decision.
 
 
Regards, 
 
** Edited for HMM recommended part number**

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Answer Match 48.72%

My Lenovo Edge 15 Battery still has 90,7% of it's cycles but it won't turn on without the charger and I think it is not chargging, from what I've read so far I believe it could be a blown up fuse, but before I try to fix that I wanna know if it could still be some software problem. Info>          Battery Icon(onwin10) "87% available (plugged in, charging)" but it won't go up or down from 87%          If I unplug the charger the laptop shuts down          Battery indicater light>          When turned off and just plugged in it blinks twice in orage and then it keeps blinking in white          When turned on it stays lit white (wich happens when battery is at 100%)          When I tried to update the bios it gave me a error saying that it could not proced with less then 30% battery but I removed that variable I was able to update the bios, but nothing change.          I also made battery-energy.html file to find out what the problem could be but I still don't know what it is.------------------------battery-energy.html all text------------------------------------------------------------------?????   ------------------------battery-energy.html all text------------------------------------------------------------------   If anyone knows what the proble might be I w... Read more

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Answer Match 48.3%

my 1 day old  lenovo g40-80 power options  displays power plugged in but not charging.

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Answer Match 48.3%

hello, I have a lenovo g50-45 laptop. It's a great laptop but recently I have been having a lot of trouble with the battery. Afew days ago, I started noticing that while the computer is plugged in to power, the battery always stays at 0%. It says that it is "charging" but it remains always at 0%. The Lenovo Energy Maneger says that "the battery is weak and needs to be replaced". I tried to do a "gauge reset" but it did not do anything. Under my laptop, the region under the power connection is very how while the battery is very cold.  I am not sure what's going on. Can anyone help? It is unique because it says that the laptop is 'charging' yet the battery always stays at 0% and does not actually charge. I suspect its the "Lenovo Energy Manager" that is preventing the battery from charging because it thinks that the battery needs to be replaced. I tried uninstalling the "Lenovo Energy Manager" but I am not sure how to do it. It does not show up in the list of programs in control panel. Any help would be appreciated! Thanks

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Answer Match 48.3%

HelloI have a Lenovo G580 laptop with windows 7.I used it for about 2 years and 1 month ago my laptop diesthe laptop does not work and does not have any sign of electric. it does not work with the AC adaptor or with the battery, so the issue was in the motherboard, i bought a new motherboard and replaced the old one with the new (used), then the laptop back to  life againbut the problem is the laptop does not function with the battery, when I plugging the AC adaptor the charging lamp Lighting up and when I run the windows the battery indicator show (92% in charge) for hours and when i unplug the ac adaptor computer shuts down instantly.Please advise .Thank you !

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Answer Match 48.3%

Hi lenovo team, i recently purchased lenovo g50 80 6 days ago i observed a problem in my battery its not charging <60%and fast discharging what might be the problem can anyone help  Thanking you,Regards,venu

A:lenovo g5080 battery problem

Hi Venu1,           
 
Welcome to the Forums  
 
As per the query we understood that you are facing issue with battery in your Lenovo G50-80 laptop.
 
As you have mentioned that the battery does not charge <60% turn off the conservation mode. To turn off the conservation mode go to energy manager, select the settings tab turn off the conservation mode and check if the battery is charged upto 100%.
 
Let us know the result.
 
Best regards,         
 
Ashwin.S




Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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Answer Match 48.3%

Hello, I'm having problems with my battery removal. As my title shows, I have a Lenovo ideapad 100, and I am supposed to be sending it off for repairs. For my issue, I need to take the battery out because it's not part of the problem; however, I can't get it out. I read on here to take the base off, but when trying to do that, it seems that it's breaking the inner clips keeping it attached. I don't want to keep breaking these off just to pay for them to be repaired later on. Is there a simpler way to take this base off? 

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Answer Match 48.3%

I have a Yoga 500, battery drains from 100% to 5% in 80mins.   This is with it just sitting there doing nothing.  Is this normal?   I sent it off for repair to Medion- it's come back with no comments other than it's been tested and everything is OK.   So - what's the average batter life - surely it should be up around 5 hours, not 1.5 hours? 

A:Lenovo Yoga 500 Battery Life

update - sent the laptop off again and came back again saying that it's working OK. The workshop reckon that 90mins is the expected drain time of the battery. SURELY this is wrong?

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Answer Match 48.3%

After recent Windows 10 update which was forced on my I noticed that my battery stoped working. It stays at 0% and says plugged in, not chargingAny solutions?

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Answer Match 48.3%

Is there a way to disable battery without remove it from the laptop?,If yes, please let me knowIf not, what are you waiting for?,if you include internal battery why dont provide a simple solution to disable and avoid the reduction of battery life.

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Answer Match 48.3%

Hello. Is there any reason Battery #1 (Internal battery) lists as Not Present? I've just updated to the latest BIOS for this laptop. I have installed the Lenovo Power Manager v 6.68.8 and under that application it only lists the removable battery. I've also checked settings in the BIOS to see if it can be turned on and I did not see anything listed that would let me makes changes to the Internal battery. Before this laptop I used a Lenovo X240 laptop and on that laptop it would list both Internal and Removable batteries in the Lenovo Power Manager application.
























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Answer Match 48.3%

I have had ongoing issues with the Battery on my Lenovo G700, from when I first recieved it.  The computer thought that my factory battery was a fake and refused to charge it. Currently the battery after getting plugged back in to the wall is inconsistent about starting charging the battery again. This leads the the battery just dying while I am using it plugged into the wall. Who else is experiencing Lenovo Battery issues while plugged into the wall? Is this a common problem for all Lenovo systems?  If so, why has it not been resolved by now? I see messages from older systems than mine that had the same or similar issues too.  Thoughts?? 

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Answer Match 48.3%

Hallo, ich ben?tige dringend einen neuen Aku f?r den LENOVO G550 und bin auf Hohe Qualit?t Akku Lenovo G550,Lenovo G550 Laptop Akku zu verkaufen bei akku-haus.com gesto?en. Die Preise fand ich sensationell, die Garantie liest sich gut - kann man dem trauen, hat schon jemand Erfahrungen mit denen gemacht?
THX

A:LENOVO G550 Battery Replacement?

From our Forum Rules.

12) This is an English based site. Please only post in English, or provide an English translation in your posts.

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Answer Match 48.3%

I was actually monitoring my laptop's battery on how long will it last before it goes down. As I monitor, I am worrying why my battery drains so fast. Kindly check the attached screenshot. I can only use my laptop for 2 hours or less. I don't play games while on battery. I only do internet surfing, watching videos, facebook, and other light tasks. My monitor is in average brightness. I already disabled unimportant programs in task manager and in local services. What was my laptop's problem? Thank you!

























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Answer Match 48.3%

Hello!I would love to know if there's a way that I can know when the battery of my laptop is at a 100%. I usually charge it closed but without letting it die. If anyone can help me, that would be very much appreaciated.

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Answer Match 48.3%

I'm having a problem: Since today, when I connect the charger to my laptop, the battery LED blinks every five seconds, when it is supossed to be a constant orange/white light; it has been that way until now and I don't know what that means. It only happens when it's charging, when it's unplugged or not charging, it's a constant light. If someone could explain why this happens, please help me solve this, I'm afraid this could mean a problem with the battery, power supply components or something related, the laptop costed a lot of money and sacrifice to acquire, so I don't want a product that failed my expectations. I still have warranty so I can still send it for repair. 

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Answer Match 48.3%

When on battery my screen flickers to the point that the laptop is unusable.  No problems while it's plugged in.  This issue started under Windows 8, but only appeared when using heavy graphic applications like Photoshop.  Under Windows 10 it starts happening almost immediately when unplugging the power. I've tried changing the power options to ensure it's set to maximum performance while on battery, and tried both on and off for the adaptive display options with no improvement.  I've seen "replace the LCD panel" as a solution in another thread but that does not seem to be a logical fix given that the system works fine under power. Anyone have any other suggestions?  This seems to be a common problem, so I'm hoping there's a driver/update fix.  Has anyone tried getting a new battery?Thanks!!

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Answer Match 48.3%

Hi Can I use Battery from Lenovo ThinkPad T410 in Thinkpad T400?

A:Can I use Battery from Lenovo ThinkPad T410 in T40...

No.  It is a different shape

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Answer Match 48.3%

I used to use my new lenovo yoga without the battery but now it goes flickery or black when I unplug the battery so I can only use it when it's plugged in

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Answer Match 48.3%

I have a Lenovo Flex 2-15. It operates with or without the AC adaptor being plugged in, so I am quite sure it does have a battery. I could not determine how to display a battery level indicator or icon which is a common feature on most laptops. I just couldn't find such a thing on this machine. I loaded an app called "Lenovo Settings" (version 3.111.0.0). When I click on the Power Status tab, I see a battery icon with three dashes, a status messages "No battery Installed", and "AC adaptor is attached".  [ When I unplug the adaptor, it still says it is attached! ] So, several questions:   - Does this "Lenovo Settings" app really do anything? Is it compatible with the Flex 2-15?   - How do I see the battery status?   - Did I accidentally uninstall a utility? Thanks for all the help in advance. 

























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Answer Match 48.3%

Ive looked endlessly for a solution. Obviously many other people have this issue. What I have done so far is delete energy manager because its been defective for many people. After doing that, my battery indicator finally filled up to 100% in the animation. Prior, it had been stuck at 60% with charger plugged in and once taking the charger out, computer would shut off in 30 min. Past 6 months I have been using the compyter with the charger in because my warranty expired the day before problems rose.  Ive also tried uninstalling some ACPI thing under device manager > Battery because i read it somehwere.  I just want to know when my battery is gonna die. I can never work on important documents without a charger. So frustrating..

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Answer Match 48.3%

We have several Lenovo B50's which we are noticing are powering themsleves off  randomly, the laptop then refuses to turn on dispite the power cable being plugged in and gives a red/orange flashing light. We know that this is due to the power supply not being connected in time and the battery running down too low for the laptop to function . The light continues to flas even if the power supply is plugged back in after shutdown. and the laptop will not restart until the light turns to a solid state. However we are noticing that the laptop only seams to be lasting about 2 hours in total with normal used (tested with a youtube video being played). I have also read articules that say that the battery normal starts to go into sleep mode at around 14% which we think maybe desciving staff. Has anyone had the same exsperiances with this? we are running Windows 10 and have already changed all the power settings to never sleep etc. 

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Answer Match 48.3%

My battery seems to charge very slowly when connected to AC and when I unplug I lose power in less than 20 minutes and the diagnostic says battery is in "Fair" condition and only charging at 41.38% of its original full charge capacity.  When I called customer service since I am still under warranty, they just said I could send in the laptop for repair which takes about 7 business days or go to a Best Buy for the GeekSquad to repair.  I went to Best Buy, but the Geek Squad said they would have to send it off for 13 days so none of this was helpful as this is my only laptop and I need it daily so to send it off for 7 business days would be difficult.  Are there any other options for repair that reduce the time significantly?  I can't believe Lenovo doesn't offer overnight shipping to expedite the process  

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Answer Match 48.3%

I got a lenovo flex 2 on Window 10 which is 0% now and it shows plugged in but not charging  -I know it is not the Energy Management system as it is 0%-I have also tried to delete the Microsoft ACPI- Compliant Control Method Battery and restart my laptop-I have also tried to hold the power button for 40second after it is shut down.  Any other solution which I can still try?Thanks

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Answer Match 48.3%

A investigation into these reports of battery failure has been opened. 
 
I will post in this discussion when I have an update to share.
 
Thank you,

A:Lenovo Z510 Battery Issues

I have had this laptip for about 4 months and this started a week or so ago. I have stopped getting warnings that my batter is low, these used to occur at 10 and 7% battery life. This wouldn't be a big issue but the battery life indicator is not accurate. It shows at a constant 80+% and the next thing I know my computer shuts down for a low battery. Please help me fix this. 

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Answer Match 48.3%

I've recently purchased a used Lenovo T430s. The battery appears to be dead, so I purchased an EBK battery from Amazon. The EBK battery appears to work fine as long as the charger is not plugged in. Shortly after the charger is plugged in the system reboots. I've read that Lenovo laptops will not charge a 3rd party battery. Is this correct?At this point in time I can't be sure that the charging system in the laptop is functioning correctly. Is there a utility that will test the laptops charging system? Thank you,Alan

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Answer Match 48.3%

Bought one of these on ebay and the battery dies after 20 mins from full after being unplugged from charger- what the heck is going on?- Have I been sold a dodgy laptop?

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Answer Match 48.3%

Hi guys,  My battery is no longer going above three percent when plugged in. I have a lenovo y40, the warranty just expired last month, and lenovo is not really helping. I'm very frustrated. Everything was fine, until I turned my computer on this morning and realized it wasn't storing power. After reading around on the internet I determined a few things. A) The battery itself is fine, I ran a battery report... and it shows a sudden drop from 97% to 0% to 2%, and then back to 100% in a matter of minutes. Battery Log   < Click to see my log B) I think the issue is primarily a software one, becuase when I disable microsoft ACPI Compliant Control Method Battery in device manager my computer still runs for hours at 0% without being plugged in. Anyone else have this issue or know a solution? I'm a college student and I need this laptop to work on the fly for me. It's barely been over a year, and im already having issues.... someone help I can't afford a new lp!!!!  











Solved!
Go to Solution.

A:Lenovo Y40 Battery wont charge.

In response to customer reports of unexpected battery gauge behavior on Y40-70 and Y40-80 laptops, Lenovo determined the battery gauge software is performing as expected. The unusual gauge results being reported are a reflection of the battery reaching end of life.
 
Lenovo has released a Service TIP to assist customers with obtaining battery replacements under warranty, or if out of warranty, to find a replacement battery from Lenovo-approved vendors. The Service TIP can be found here: https://support.lenovo.com/us/en/solutions/sf16-I0023
 
The part numbers for Y40-70/80 batteries are:
Y40 SP/A L13M4P01 7.4V48Wh 4cell bty (Y40-70/Y40-80) 121500248
Y40 LG L13L4P01 7.4V48Wh 4cell bty (Y40-70/Y40-80) 121500249 substitute part 121500251
Y40 CP/C L13C4P01 7.4V48Wh 4cell bty (Y40-70/Y40-80) 121500259 substitute part 121500251
 
To determine which battery came with your Y40 notebook, instructions for removing the bottom cover can be found in the Hardware Maintenance Manual pdf here. An alternate to opening your system (which does not void warranty) is to search for batteries using the model/product number located on the bottom cover.
 
Thank you,

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Answer Match 48.3%

Hi  My problem is that when I tried to open the laptop battery sign odd side of the flashing light.Renovation work was already working as plug in my battery life was over,but now began to work

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Answer Match 48.3%

Hey Lenovo Forum:
 
I'm having a battery charging problem that seems slightly different from any on this forum so far. I just acquired a T430 running Windows 7 (64-bit) like a charm. After a few issues with the audio drivers, everything has been running smoothly. 
 
Abruptly, yesterday, when I plugged it into the wall socket (the same socket that it had sucessfully charged on earlier) it failed to charge. Thinking it was the outlet, I tested it. The outlet and adapter are both working fine (the adapter powers the computer no problem with the battery removed from the system). The lock switch on the battery is in the propper position (i've tried both). The battery is not overheated (it's cool to the touch). I tried removing everything and holding the power button (apparently that discharges some built up charge in the system) then reconnecting the battery and AC adapter, nothing. 
 
I just downloaded the power manager which (when the laptop is, in fact, running off of AC power (the battery charge indicator hasn't draining in hours of continuous use) reads:

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

 
i have also tried reinstalling and updating the "Microsoft ACPI - Compliant Control Method Battery" driver i... Read more

A:Lenovo T430 Battery will not charge

HiIs your laptop model T430 or Z400 as in the thread title?Is the battery new, from official Lenovo store or 3rd party store?

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