Tech Problem Aggregator

Lenovo G580 Win 8 laptop update issues

Q: Lenovo G580 Win 8 laptop update issues

Hi,
My daughters laptop has me baffled. It started with a blank screen issue, which I solved with a system restore. (theres was nothing of importance on the hard drive) I did try taking the battery out and after replacing holding the start button for 30 seconds first.
All appeared fine untill I shut it down. There was a massive 186 windows updates to do, which was expected after rolling back so far...
The issue now is a I get this message on the screen "failure to configure updates, reverting changes. do not turn off you computer. I get stuck with this screen with no change, I even left it over night.
I haven't managed to find the safe boot option with this Win 8 machine, I tried the F8 key on start up but no joy.
Has anyone solved this problem before?
Thanks in advance
Marty

A: Lenovo G580 Win 8 laptop update issues

Did you revert back from windows 10?

1 more replies
Answer Match 79.38%

Hey, I'm currently using a G580 Lenovo laptop.One day I played my laptop and supricely it just turned off, so I turned it on again and once I typed my password to access the PC it turned off again, so I got the battery out the PC and waited five minutes, after I got the battery back I pressed the power button and nothing happened, no lights, no noice, nothing, just not turning on. I tried to find my problem on the internet and I found a youtube video how to fix that: get your battery off with your charger, press the power button 1 minute, get back the charger into the pc and press the power button and ta-dam! It's working. Well no, I did everything and it didn't solve my problem. Any ideas?

More replies
Answer Match 78.96%

Hi, I have lenovo G580 20157 laptop with windows 8 pro, i found a bios update 62cn97ww on support site but when i restarted my laptop and run the 62cn97ww update it just hangs and does not respond. kept ideal for long time to restart but no response. Any help on this?

A:Lenovo G580 20157 bios 62cn97ww update problem

hi adarsh_savant,
 
I think you may have concern in this thread,
http://forums.lenovo.com/t5/Lenovo-3000-and-Essential/G580-Bios-update-problem/m-p/1199186/highlight...
 
Here the suggested solution from neokenchi that helped.
 
1. Boot into the BIOS by repeatedly tapping F2 on startup
 
2. In the BIOS, navigate to the Boot Tab and set UEFI to Disabled or Legacy then press F10 to save and exit. When
the computer reboots, check if you still get the errors and/or if you're able to boot into Windows.
 
3. If same problem, leave the changes that you made on Step 2 and attempt to re-install Windows via a Windows 8 recovery drive or OneKey Recovery button (note that this will wipe the computer to factory settings)
 
Hope this helps,
Cheers!



Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

9 more replies
Answer Match 78.54%

i have worked with this laptop for over two and half years without any difficulties but now for over 5 months, when it shuts down or restarts, it powers up the system with power lights on but shows black screen. when i try to open it, the hard disk is always hot but still nothing. when i remove the CMOS battery and put it back, it takes like 5 minutes and it displays. i dont i understand the sickness need your help thank you.

A:Lenovo G580 laptop powersup the system but does no...

You need a tech to assess it. Impossible to troubleshoot without doing tests and observing.Eg. Fan - starts up, continues after boot up runningPower adapter voltage etc or other power issues. Air flow and likely more.




T520 Model 4239 Intel(R) Core(TM) i7-2860QMbr>; Nvidia NVS 4200M Windows 7 Home Prem - 64bit w/8GBZ70-80 I7 - 5500U 16GB GB - 1TB HD Window 8.1 64bit FHD 17.3 inch Display, Nvidia G840 w/2GB memory

4 more replies
Answer Match 78.54%

i have worked with this laptop for over two and half years without any difficulties but now for over 5 months, when it shuts down or restarts, it powers up the system with power lights on but shows black screen. when i try to open it, the hard disk is always hot but still nothing. when i remove the CMOS battery and put it back, it takes like 5 minutes and it displays. i dont i understand the sickness need your help thank you.

A:Lenovo G580 laptop powersup the system but does no...

You need a tech to assess it. Impossible to troubleshoot without doing tests and observing.Eg. Fan - starts up, continues after boot up runningPower adapter voltage etc or other power issues. Air flow and likely more.




T520 Model 4239 Intel(R) Core(TM) i7-2860QMbr>; Nvidia NVS 4200M Windows 7 Home Prem - 64bit w/8GBZ70-80 I7 - 5500U 16GB GB - 1TB HD Window 8.1 64bit FHD 17.3 inch Display, Nvidia G840 w/2GB memory

1 more replies
Answer Match 77.7%

Hi

I got a new Lenovo G580 laptop which did not come with any pre-installed OS. I installed Ubuntu in UEFI mode (I had not disabled UEFI/Secure Boot). Later I installed Windows 7. During installation it asked me to format the entire format as it did not recognize the GPT partition. Accordingly without thinking twice I erased the entire HDD and installed Windows 7. Now I am unable to enter into BIOS

Things I have tried:
Tried with F2, F1 and Delete keys while booting
Tried removing the battery and booting while pressing the above keys individually
Tried removing the battery and adapter, held the power button for 1 minute
Tried removing the battery and held the power button for 1 minute while the adapter was plugged in
Tried pressing F12 and going to the APP MENU but I can only see "Diagnostic Splash" Nothing else and in that diagnostic splash screen I see that the System BIOS is "shadowed"
How can i gain access to BIOS so I can disable UEFI and install Win 7 and Ubuntu side by side
 

More replies
Answer Match 76.86%

Hey All,
I have a LENOVO G580 2689 Laptop. It has:

Intel Core i3 2.40GHz (i3-3110M)
DDR3 (4GB)
No hard drive
Windows 8 sticker.
I would like to install a 1TG Hard drive. Which hard drive is compatiable with this laptop? Also it has a Windows 8 sticker underneath the laptop but the Windows 8 serial key is not present. Where can I find the licence key for this machine? Are they stored in the BIOS/motherboard?
 
Thank you in advance! :-)

A:Which hard drive to install on a LENOVO G580 2689 Laptop?

Try this for the HDD: http://www.amazon.com/Laptop-Hard-Drive-Lenovo-G580/dp/B00M4OGZQI. As for the windows 8 serial key, I don't know. My lenovo Y410p doesn't have the serial key on it, but I had no problems installing windows 8.1.

3 more replies
Answer Match 70.14%

My g580 ran out of battery while using it, and now it gets stuck on the lenovo logo. I tried a different hard drive which changed nothing, I've tested both hard drives on a different computer and they both work. However when I boot the laptop with no harddrive it will get past the logo go to a screen saying something about an unplugged cable then reset and get stuck on a blank screen.   If I plug in my windows recovery usb drive( and no harddrive) the the machine will boot normally and go to the windows installation screen. So any ideas on why a working harddrive would stop the system from booting? Also I've tried the whole taking out the battery unplugging it holding down the power key and then plugging it back in thing, did nothing. 

More replies
Answer Match 64.68%
Answer Match 64.68%

Can i put this "Ultrabay Graphics Card GT750M or GT755M" in my g580 lenovo?

A:Lenovo g580 question

Hi Shadowraze , 
 
Welcome to the Community Forums.
 
Ultrabay swappable drive bay in the ThinkPad range of laptop computers and some of IdeaPad Y Series laptops. Graphics cards would not be recognized by the BIOS unlike y410p/y510p . 
 
Regards
 
 

1 more replies
Answer Match 64.68%

I have a g580 with win 10 and ubuntu14. Problem started a day ago, i am unable to turn on the wifi in windows. The option is not even highlighted. Diagnostics told me that wireless connections are turned of so i tried FN +F5 but still no change . Drivers are uptodate. Everything is working fine on linux. Any solution.

More replies
Answer Match 64.68%

Hello, ive bought G580 2 years ago, but now is this type little low-end, so i need upgrade RAM and CPU for better, but i dont know which can i put in, my parameters from AIDA64:CPU: http://imgur.com/a/d5qiNCPUID:http://imgur.com/a/6cKA2MOTHERBOARD:http://imgur.com/a/L8dQLBIOS:http://imgur.com/a/WcaPQ North Bridge:CHIPSET1:http://imgur.com/a/eubRPCHIPSET2:http://imgur.com/a/aiEsk South Bridge: CHIPSET:http://imgur.com/a/CewhQ SPD:http://imgur.com/a/WT8fP If you need more i will send, just write me what.

More replies
Answer Match 64.68%

Can i put this "Ultrabay Graphics Card GT750M or GT755M" in my g580 lenovo?

More replies
Answer Match 64.68%

Hello, I have an Lenovo G580 Celeron Dual core 1,8 Ghz, 2Gb DDR3, the pocessor is B830 I think.My question is what kind of processor should I upgrade from i3 series or i5 series?I have a list with a lot of models with socket G2 but I'm not sure if all are suitable.This is the list: http://www.cpu-upgrade.com/CPUs/Intel/Mobile_Celeron_Dual-Core/B830.html Can anybody help me? Thanks,

More replies
Answer Match 64.68%

Hello guys, i just bought a lenovo g580, and i am not happy with the fps I am getting. I want to play Counter Strike Global offensive.I want to ask what parts can i change on my laptop so i can get a bit better fps?So my parts are: i7 2620m witch is dual core with 4 threads on 2.7 ghz turbo boostIt also has 1x2gb ram and 1x4gb ram.Video is GForce 630m and 1 tb hard drive.CPU Socket is 988B rPGAI know I can upgrade ram and get an SSD . But can I change the processor and the video card? And also is it worth getting anymore than the 6 gb of RAM.Thank you. 

More replies
Answer Match 64.68%

HiI have Lenovo G580(59337073) with Celeron B820.is it possible to upgrade the CPU to Intel core i3(i5) 3rd generation(Ivy Bridge)? thx 

A:Lenovo G580 CPU upgrade

Hi
 
Welcome to the community.
 
Please find below the supported Processor of your system, you can use any one of them.
 
3rd generation Intel Core i5-3210M 2nd generation Intel Core i3-2370M Intel Celeron B820 (1.60GHz, 2MB) 
 
Regards,
Sameer



Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution".! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

9 more replies
Answer Match 64.68%

I had G580 with Win10 updated from Win8. After disk replace to Samsung EVO 850 computer do not boot. Only LCD was turn on and it has silver color (background light only). When I put on it stock disk everythink run ok, but I can not access bios. Then I was remove BIOS battery to check if it will possible to access BIOS. From that moment is G580 black-screen, does not boot with stock HDD, do not install WIN10 from recovery DVD, restore button does not work, battery remove and turning on for resset does not working.. Nothig. Laptop turn ON but screen is black. Never happend this before with any laptop. I google and try almost every hint.

More replies
Answer Match 63.84%

Recently bought a new Lenovo G580 to replace my old decrepit Toshiba. It worked fine for a couple of days, but suddenly started BSOD-ing as I began to use the laptop more and more.

I have noticed it is more susceptible to BSOD-ing when I am running Bit Torrent. Although it seems to wait until it strikes, luring me into a false sense of security and then crippling me.

I ran BlueScreenView, as I have seen many people mention it on various forums, including this one, and the such and it gave me these results. Sorry if this is not the accepted way of throwing out these results, but I am unsure what I am doing.

093012-22042-01.dmp
30/09/2012 13:57:08
DRIVER_IRQL_NOT_LESS_OR_EQUAL
0x000000d1
00000000`00000028
00000000`00000002
00000000`00000000
fffff880`019ad6fd
NETIO.SYS
NETIO.SYS+106fd
x64
ntoskrnl.exe+7f1c0 C:\Windows\Minidump\093012-22042-01.dmp
2 15
7601
280,808

I have put it on here in its entirety but I dont really know what this is either. Download Dump file.txt from Sendspace.com - send big files the easy way

Posted on Reddit as well, but I have yet to receive any help there. :( Laptop keeps BSOD-ing. Think it may be torrent related. : techsupport

Pretty brain dead computer wise, so sorry if this is unreadable/invokes facepalms all round.

Any advice or help would be very much appreciated as I have no idea what I am doing. If all else fails I suppose I can send it back.

Thanks in advance.

A:Lenovo G580 repeated BSOD-ing

Hello,

Take a look at the following link and perform the requested steps.

This will give us more information to help diagnose your issue.

http://www.techsupportforum.com/foru...ta-452654.html

4 more replies
Answer Match 63.84%

Hi
I have a Lenovo g580 with windows 7 home premium 64 bit, whenever it goes to sleep, in whatever way, I get a black screen telling me that windows did not shutdown successfully.
I have completed a system restore to factory settings and downloaded and installed all updates. I have also run all Lenovo diagnostics to no avail.
I have changed the settings in power options, the bios has no power option.
I would appreciate any help
Many thanks

More replies
Answer Match 63.84%

While charging my lenovo g580, for first couple of minutes it gets charged but after that it stars to toggle bw charging and not charging msg continuously.https://m.youtube.com/watch?v=MmYNPzxg0xoAbove link shows the problem

More replies
Answer Match 63.84%

Hello every one today i was working normaly with my laptop g580 and the laptop turned off like when you unpluging the charger. I try to turn it with the charger/battery/both without any luck. No sign or light work . I make some solution like hard resset, pressing the button for 30s .... without any luck. Any sugesstion to fixing it even opening the laptop?

More replies
Answer Match 63.84%

Hi.I have a G580 laptop, and its gets my gray hair :-) The keyboard is working very strange, the number keys dont work 1-2-3-4-5-6-7-8-9-0, the numlock is not working eighter, i have to enable capslock the write smalle letters, i cant log into windows because my password is with numbers, i have tried to clean my laptop twice, every time it come up with a windows default account wich i don know the password for, i cant boot up in safe mode because i dont have the right paasword. As you can see i am pretty stocked her.. Please Help....

More replies
Answer Match 63.84%

Hello I have problem with bios update i have Windows 10 Pro 64bit (Installed yesterday) and i cant update bios because TDK error 255, i try run program on W7 64bit, W8 64bit and W10 Pro 64bit, but program doesnt run properly, so do you have any tips ? I was trying to run in Diagnostic mode, Safe boot etc..., but nothing happens.Another solution is Flash bios, but i am not Proffesional in bios, so i am worrying about crash my laptop, if i do it wrong my laptop will doesnt run, so i if you have any good guide how to do it right please help me.Thank for comment. Picture of error: http://imgur.com/AMZcV85 Specs from CPU-Z:CPU: http://imgur.com/a/3O3unMainboard: http://imgur.com/a/0I4m8 

More replies
Answer Match 63.84%

I own a lenovo g580 20157 model laptop. I am facing issues like its heating up a lot while playing games.i started facing all this problems after i updated the bios to 62cn40ww. Now i face fps drops. the games i used to play on my laptop with old bios, now started lagging. I also can't find the old bios file on support page. kindly advice.

A:Lenovo G580 20157 Performance.

Hi Puneet,
 
Welcome to Lenovo Forums.
 
We are really sorry to hear about the issue you are facing.
 
Firstly, Check BIOS? Sometimes a BIOS has fan speed controls.
 
This is normal as the game is running and full GPU is utilized, if the temp increases more than normal.  I suggest you to use the Laptop by placing it on a flat surface for good ventilation.
 
Please go through the below link to understand about Safe Temperature range for CPU?
 

Click Here
Click Here

 
You can refer the below thread for BIOS downgrade
 
Click here
 
Hope this helps.
 
Regards,
Shashi Kumar
 
-------------------------------------------------------------------------------------------------------------------------------------------
Did someone help you today? Press the star on the left to thank them with a Kudo! If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

8 more replies
Answer Match 63.84%

 ?  ?  ? My Lenovo G580 says "Lenovo" and didnt want to startup. I had try really many tutorials, i ude this pc for my school and i really need it to works please help me guys???? 

More replies
Answer Match 63.84%

Hi I've lost my antivirus on my laptop, any suggestions on what should I do?

A:lost protection on my G580 Lenovo

What do you mean by "lost" exactly? Did your license expire?

10 more replies
Answer Match 63.84%

Hi,
I would like to know if my laptop is compatible with Windows Vista SP1 x64.I tried to install it,but when i rebooted the first time,it gave me a blue screen.I can't even boot into Safe Mode,or Last Known Good Configuration.I know Vista SP1 is compatible with UEFI,right?

A:Lenovo G580 20150 compatibility

Do not worry about compatibility. You must meet the minimum requirements.
What is windows vista?
Scroll a bit down the page
Then click on Vista Premium
https://www.thomas-krenn.com/en/wiki...s_in_UEFI-mode

27 more replies
Answer Match 63.84%

Hi
I have a Lenovo g580 with windows 7 home premium 64 bit, whenever it goes to sleep, in whatever way, I get a black screen telling me that windows did not shutdown successfully.

I have completed a system restore to factory settings and downloaded and installed all updates. I have also run all Lenovo diagnostics to no avail.

I have changed the settings in power options, the bios has no power option.

I would appreciate any help

Many thanks
 

A:Lenovo G580 Sleep Problem

6 more replies
Answer Match 63.84%

HelloI have a Lenovo G580 laptop with windows 7.I used it for about 2 years and 1 month ago my laptop diesthe laptop does not work and does not have any sign of electric. it does not work with the AC adaptor or with the battery, so the issue was in the motherboard, i bought a new motherboard and replaced the old one with the new (used), then the laptop back to  life againbut the problem is the laptop does not function with the battery, when I plugging the AC adaptor the charging lamp Lighting up and when I run the windows the battery indicator show (92% in charge) for hours and when i unplug the ac adaptor computer shuts down instantly.Please advise .Thank you !

More replies
Answer Match 63.84%

The error: Intel UNDI, PXE-2.1 (build 083)Copyright (C) 1997-2000 Intel Corporation For Atheros PCIE Ethernet Controller v2.1.0.9(08/12/11) Check cable connection..!PXE-M0F: Exiting Intel PXE ROM. Can anybody help me with this?

A:Lenovo G580 PXE-M0F: Exiting Intel PXE ROM.

Hi and welcome to the communityIf any removable disk such as flash pen drive is inserted, then please remove it. Then try the procedure below.If you are trying to boot from the hard disk, Then please press F12 at lenovo screen after pressing power on and select the hard disk as the temporary boot device. This is temporary. For permanent go to bios setup utility by pressing F2 or F1 and place hdd in the first place




Ishaan Ideapad Y560(i3 330m), Hp Elitebook 8460p!(i5-2520M) Hp Pavilion n208tx(i5-4200u)If you think a post helped you, then you can give Kudos to the post by pressing the Star on the left of the post. If you think a post solved your problem, then mark it as a solution so that others having the same problem can refer to it.

9 more replies
Answer Match 63.84%

Hello.

I have a Lenovo G580 with Windows 8. I have a weird problem with audio. If the default audio is set as internal speakers and I plug in my headphones the sound just keeps coming from the internal speakers. But if I set the headphones as default, I can switch between the speakers and headphones as I want and there is no problem if only I play music from my computer.

If I try to play something from my browser, however, the sound only comes from the internal speakers and connecting the headphones does nothing. Except (and this is where it gets weird) if I play something from my computer first using the headphones. Then I can play anything from the browser and hear it through the headphones as long as I don't plug them out. If I plug them out, the sound switches back to the internal speakers and trying to plug in the headphones again doesn't do anything. So I have to play something from my computer again with the headphones plugged in and then switch to my browser to again play everything through my headphones.

What's wrong with it? Any way to make it work as it should work?

A:Lenovo G580 audio problem

Hi lenny111, first question would be what make of audio chip and have you downloaded the latest 8.1 drivers?

10 more replies
Answer Match 63.84%

I purchased a new lenovo G580 laptop last month(i5 -3210m and Windows 7 x64 home premium) and have had around 6-8 crashes.Havent installed any new software except Skype. The crashes initially mentioned only 'damageguardx64.sys' of Lenovo. However I am unable to find any fix for it. Can you pls help.

A:New Lenovo G580 BSOD error

Welcome aboard.

► First of all, uninstall McAfee. That's bad.

Code:
fffff880`09dbd268 fffff880`0106c97cUnable to load image \SystemRoot\system32\drivers\mfehidk.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for mfehidk.sys
*** ERROR: Module load completed but symbols could not be loaded for mfehidk.sys
mfehidk+0x6c97c
It is McAfee Host Intrusion Detection Link Driver. Use Microsoft Security Essentials - Free Antivirus for Windows.

► A lot of Lenovo Bloatware are there, causing problems.
Damage Guard: Causing some damages here

Code:
BugCheck 19, {22, 0, 0, 0}

Unable to load image \SystemRoot\system32\DRIVERS\DamageGuardX64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for DamageGuardX64.sys
*** ERROR: Module load completed but symbols could not be loaded for DamageGuardX64.sys
Probably caused by : DamageGuardX64.sys ( DamageGuardX64+32b4a )

Followup: MachineOwner
Lenovo EE Boot Optimizer driver now:

Code:
fffff880`09dbd888 fffff880`0183d30fUnable to load image \SystemRoot\system32\drivers\fbfmon.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for fbfmon.sys
*** ERROR: Module load completed but symbols could not be loaded for fbfmon.sys
fbfmon+0x330f
Get rid of all those things. Follow the guide: http://www.sevenforums.com/tutorials/219576-clean-up-factory-bloatware.html

► Free up the startup.
Click on the Start button
Type “msconfig (without quotes), click the resulting link. I... Read more

1 more replies
Answer Match 63.84%

Hi, A small amount of water was spilt over the keyboard. It was promptly soaked up and computer worked fine for two hours. Some of the keys are no longer working (space, b, n and arrows). The computer is working fine and external keyboard is fine.Any ideas of how to get them working again? They have been removed and all looks dry. Thanks

More replies
Answer Match 63.84%

Hi  Please tell me the maximum Size supported by Lenovo  G580 20150?. Thanks .

More replies
Answer Match 63.42%

Model: 20157/2689Lenovo G580Windows 7 and Ubuntu 14No wifi card detected in device manager and intel proset gives error driver not installed.?

More replies
Answer Match 63.42%

Hello,Recently I have reinstalled Windows 10 updated from 8.1 (where everything was OK) to clean Windows 10 installation (changed HDD to SSD).Everything is fine, except one single issue - integrated camera is not working.- Camera indicator is always on (white LED is always turned on)- There are NO imaging devices in Device Manager- In Device Manager is one warning - Unknown USB Device (Device Descriptor Request Failed), Location: Port_#0006.Hub_#0005, with status with error code 43. Is there any way to solve this problem? If you need any additional info, I am here to provide Thank you in advance!

More replies
Answer Match 63.42%

Hi All,
I am facing problem please help me out. Actually I forgot my Administrator password and I was using my system using Guest Account. But unfortunately today when I turn on my laptop to try recover the password, display turned into Blank and I hardly can see folders, Icon etc. I tried some with my own but does work thats why I need some expert advise. I have tried the following but didn't work

1. Reboot the system.
2. Opened in safe mode.
3. remove the battery and adapter after some time reboot. etc.

My laptop's configuration is given below :
Lenovo G580,Ci5 3RD/4GB/500GB/Windows 7 ultimate 64 bit.

Please let me know If you required any specific information.

Thanks in Advance
Shubh

A:Lenovo G580/i5/4GB blank screen on bootup

For password see option 4 or 5 - User Account - Reset Password in Windows 7

Can you be more specific about how it turned blank? A photograph will help tremendously. Screenshots and Files - Upload and Post in Seven Forums

5 more replies
Answer Match 63.42%

Hi all, I've run into an issue with my laptop  Lenovo G580 that has Windows 10 Enterprise 64. I am not able to read CDs and DVDs. When a DVD is inserted, "Choose what to do with removal devices" comes up. When I click that, the error message "E:\ is invalid drive" shows up. Please help. Thanks and regards,John

More replies
Answer Match 63.42%

Just started happening this week.   It's stuck at the boot screen "lenovo".   I tried many different methods like removing battery, holding power button to reset, etc.  The *only* way to get it to boot is the remove memory card, and put it back.  Then it will boot up fine.     It might then boot fine for the rest of the day.  But then the next day (or after being shutdown for a while), it happens again so i have to remove memory card, put it back, etc.  What could be the problem here ?  I tried both memory slots.  So i don't think it's particular to one slot.  

More replies
Answer Match 63.42%

Hello. Can someone help me please. My lenovo G580 laptop is stuck on the lenovo splash screen and I do not know how to fix it.

More replies
Answer Match 63.42%

Hi Team, I just bought Lenovo G580 laptop on 26 April 2013. It worked for few days well, but yesternight it suddenly trip to white screen. I made on/off several times, in/out the batteries but the white screen remains same after turn on the laptop. When i turn it on the screen goes white and it reamins constant.... Anybody have idea what problem it relates too ? What to do ? Please help guyz ?












Solved!

Go to Solution.

A:Lenovo G580 screen goes white display

hi sameerjha28,
Welcome to Lenovo Forums!
 
?
You can try doing this:
-Turn off the computer.
-Unplug AC Adapter and remove the battery.
- Hold the Power button Down for at least 10-15 seconds, Then try reconnecting the AC adapter only and leave the battery out, turn it ON and see if it will make any difference.
- If it powered on Try it with the battery and check if it would still turn on properly.
?
If the above steps did not work Try an external monitor and check if it works there.
 
I would suggest Contact Lenovo Technical Support for service if the steps above did not help.
 
?
Hope this helps,




Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

4 more replies
Answer Match 63.42%

Hello, The Problem:Recently I installed Ubuntu 14.04.1 LTS  to my HDD in UEFI mode. Soon I found out that I could not access the BIOS using F2, but F12 allowed selection of boot device. Reinstalling Windows, I found out that the boot menu still had the Ubuntu entry and I still could not access the BIOS. I searched on the web for a solution and before I could manage to find a proper one, I managed to delete both the ubuntu and windows boot manager boot entries, still locked out of bios. This time I could not boot into any OS, could not access bios using f2 nor access boot menu using f12.  The Solution:There was one last hope, during boot I noticed that PXE (Boot via ethernet option was still showing).Note: This solution requires you to update the BIOS. This is a very risky procedure, so proceed with caution. This will also probably void your warranty. If you can access boot menu (F12) and want to regain access to the BIOS (F2), boot into Windows 7. Install a bios update for your laptop (specifically for your laptop) available at The Lenovo Support Site. The oldest BIOS (probably for Windows 7) is preffered. If you donot have access to windows 7, perform step 2 and boot into the created ISO by creating a bootable CD or pendrive. Then goto step 11.If you can't access F12 and F2, cannot boot into OS, but can boot via Ethernet (there should be a message about trying Atheros Ethernet PXE Boot during startup), start from step 1. Perform the following steps on a s... Read more

A:Lenovo G580 cannot access BIOS after installing Ub...

Update: Even in the newest BIOS Update 62cn97ww (for Lenovo G580), Ubuntu causes the same problem. I came across a solution on the internet, that works without having to update the BIOS if Ubuntu can be accessed. To fix it, boot into Ubuntu (should be installed on the system), start Terminal and type in the following commands:sudo grub-install
sudo efibootmgr -b 0 -BReboot and F2 should work. BIOS should be accessible through F12>Tab>Setup also. Ubuntu will boot no more but can probably be fixed.

8 more replies
Answer Match 63.42%

Hi all,is there a way to order new original sticker for Lenovo G580 (like this one on picture)?I have new, very good G580 laptop (model 20150) and I am very satisfied. I replaced the CPU and put the new i7 3610QM in it, 8GB of RAM and SSD. The only thing that tore and which bothers me is sticker. xDIf anyone from Lenovo can help me with this, I would be grateful.  

A:Lenovo G580 - where to order original sticker?

Hi Wind,
 
Welcome to Lenovo Forums.
 
It really feels something amazing when people are concerned about stickers more than issue. I can honestly say that i haven't tried it. However if you asked me to guess I would suggest you to contact the nearest service center for futher assistance.
 
Hope this helps. Let us know how you get on.
 
Regards,
Shashi Kumar
 
------------------------------------------------------------------------------------------------------------------------------------------------------
Did someone help you today? Press the star on the left to thank them with a Kudo! If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! 

2 more replies
Answer Match 63.42%

hi, i just updated my windows 7 to windows 10. should i update my bios?i see no update for windows 10, the latest is only for windows 8.1.this is the current bios i am usingSMBIOSBIOSVersion5ECN39WW(V3.05)thanks

A:lenovo g580 20150 latest bios.

My rule of thumb with BIOS updates is "if it is not broke, do not try to fix it" because there is always an inherent risk that a BIOS update can fail, and if so, leave  the system bricked (dead) requirnig a new motherboard, and there does not appear to be anything in the latest updates readme.txt other than specific fixes for Windows 8.1... So I would hold off. Summary of changes
==================
General Information:
Fixed:
1. Modified small number keys (such as the key U, I, O) matrix for win8. Cheers, 

1 more replies
Answer Match 63.42%

Hi there all, Recently I got a Lenovo G580 (2189).Because I need WiDi (wireless display) options I bought a Intel Centrino Advanced-N6230 wireless card. After installing this hardware an error showed up at the startup: error 1802 ... unauthorized etc etc. I did not know about Lenovo - Bios and whitelisting hardware. Anyway this simple question remains. Which Intel Wirelesscard can I use with this laptop in order to work properly.Cause I don't want to hack the bios Cheers,Marlon

A:Lenovo G580 replacing wirelesscard not succesful -...

Hello and welcome,
 
I'm more familiar with ThinkPads, so please double-check anything you read in this post...
 
The problem with the white list is that a wireless card has to have a Lenovo FRU number.  It isn't sufficient to be an Intel XYZ board, it has to be an XYZ with the firmware ( the PCI subsystem ID) modified for Lenovo.  Reputable vendors will list the FRU if the board will play nice with the white list.
 
Take a look at the hardware maintenance manual for the G580, page 102l.  It lists an Intel 6150NX with an FRU # of 20002543.
 
Lenovo G480, G485, G580, G585, G780 Hardware Maintenance Manual (English)
 
As I said, this isn't my field of expertise (if there is one...) but maybe this will at least get you started.
 
Z.
 
 

9 more replies
Answer Match 62.58%

Im not native english speaker, sry if u cant understand some parts. Ill try my best to make my message clear so eventual will come easier.

This problem occurs for quite some time, its rather calm since few weeks when I downloaded shitload of new drivers and some other lenovo stuff but might be just coincedence. Since this issue doesnt want to go away itself I have to do something about it. I can send it to Lenovo for free service anymore so Id like to ask some experts if theres something I can do to fix this issue.

Some info:
- occurs usually while typing or other stuff, but few times my laptop literally went nuts and flashed black screens few times a sec, no matter if i touched it or not

- its not overheating, i bought cooling pad and it didnt help much

- can happen just after turning laptop on and not happen during 10h+ session

Thank you in advance.

A:Screen randomly flashing black on Lenovo G580

Work through these Troubleshooting Steps for Windows 7 which will uncover most problems. Report back results as there may be other steps indicated.

Why did you install all of these other drivers? Did you already have performance problems or just create them?

Do you have a System Restore point still available before this problem began?

What else have you installed? Please post back as screenshot of Control Panel's Programs and Features after maximizing the page, using the Snipping Tool from Start Menu: Screenshots and Files - Upload and Post in Seven Forums - Windows 7 Forums

3 more replies
Answer Match 62.58%

Hi,   I had upgraded my Lenovo G580 to windows 10. Everything working fine except dolby audio and touchpad scroll. Volume is too low when it is 100 and also touch pad scroll is not working. In previous version i have problem in wifi now it is working fine in windows 10. Kindly update the audio and touchpad drivers for windows 10 or give any suggestion to fix this problems.

A:Lenovo G580 windows 10 dolby driver and touch pad ...

Dear kathir26,
 
Thank You For Contacting Lenovo.
 
Kindly be informed that the Windows 10 Drivers For your machine model G580 arent released yet so you can follow up on our Website to find the driver needed once they are available.
 
http://support.lenovo.com/us/en/products/laptops-and-netbooks/lenovo-g-series-laptops/lenovo-g580-no...
 
 



Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

9 more replies
Answer Match 62.58%

Hello All,
 
My Lenovo Laptop, Lenovo G580 Model 2189, was upgraded from Windows 8.1 to Windows 10. Up until then I had been using Lenovo Solutions Center (LSC) and the Backup utility within it.
 
Now post the upgrade the Backup option has disappeared from the LSC. I am running LSC Version 2.8. 
 
I upgraded to LSC 3.x after reading somewhere that I should do this if I have upgradred to Windows 10. Then the only option I got was the periodic hardware scan for problems. So I downgraded again to LSC 2.8.
 
Will LSC Backup work under Windows 10 ?
Is there a Windows 10 version of LSC I can download that does have the backup option ?
 
Thanks All
John.
 
Mod's Edit: System model added to front of Subject line to improve visibility / clarity.
 

A:G580 - LSC Lenovo Solutions Center - Missing Backu...

Yes I have upgraded to LSC 3.3.002 and File Backup Utility has disappeared.

1 more replies
Answer Match 62.58%

I bought my Lenovo G580 more than 3 years ago, and it came with Windows 8.
For a certain reason, my coworker installed on it windows 7.
I tried to restore it to the original image by using the Novo OneKey Rescue button next to the power button... but unfortunately it didn't work... when i press the Novo button, four (4) choices appear on the screen:
- Normal Setup
- BIOS Setup
- Boot Menu
- System Recovery
When i press "System Recovery", windows 7 starts normally without recovering anything...
Is there any way to restore my Laptop to the original factory software???
Thank you in advance...
 
Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.
 
 

























images.jpg ?12 KB

A:G580 - Lenovo OneKey Rescue button is not working ...

Your One Key Recovery (OKR) button is working, but most likely the recovery partition that contained the necessary files was removed or destroyed during the install of Windows 7.You have a couple of options:1. Contact Lenovo Support by phone, ask if the recovery DVD's are still available and purchase them, it is a reasonable price...2. Purchase the retail DVD of Windows (7, 8.1 or 10) and perform a fresh install.3. Pick a Linux version you like - download and burn to DVD, then install from media.I personally use Windows 10 Pro and Linux Mint (Dual Boot) on my G580 with no hardware issues in either OS... Really like some of the applications that Linux has, and the fact that it is completely free to use.Good luck.CB

3 more replies
Answer Match 62.58%

hello
my problem is very confusing
every time i plug in a usb for android device it says it's not recognized by windows however the mobile or the tablet are charging via the USB but i cannot access the memory card
i tried installing intel USB driver , ADB driver but still no response
i use windows 8.1 last update was 3 days ago

A:android devices aren't recognized by my lenovo G580

Originally Posted by Zaref


hello
my problem is very confusing
every time i plug in a usb for android device it says it's not recognized by windows however the mobile or the tablet are charging via the USB but i cannot access the memory card
i tried installing intel USB driver , ADB driver but still no response
i use windows 8.1 last update was 3 days ago



Try Wondershare MobileGo free trial. After it installs the proper device drivers you should be good to go and under no obligation to buy.

[OFFICIAL] Wondershare MobileGo for Android: Android Manager

2 more replies
Answer Match 62.58%

I noticed that new drivers were released for G580. The drivers (Lenovo Enegry Management Driver) canot install because when the installer starts up, it immediatelly closes. Do I have an issue somewhere? Windows 10 (1511, Build 10568.17)Lenovo G580 (20157)

A:Lenovo G580 Windows 10 ACPI Driver not installing?

hi acemod13,
 
I looked at the Lenovo Energy Management driver for Windows 10 and upon observing the installer behavior, it extract the ACPI driver files (58KB) to C:\ProgramData\Lenovo\ACPIDriver (this may explain why the installer closes right after extracting).
 
If you're seing an Unknown Device in the Device Manager with an ACPI hardware ID (see image below) then try to update the driver manually and point it to the C:\ProgramData\Lenovo\ACPIDriver folder
 - Sample image
 
If you're unable to see the driver files, I've uploaded them here.
 
 
Let me know how it goes.
 
Regards

2 more replies
Answer Match 62.58%

Please assist as I did the following steps to access the BIOS, it hangs:1. Shut down the computer2. Press the "Recovery Button" NOT THE POWER BUTTON (A small round button with curve arrow sign which is located on the left side of the Power Button just next to the dust removal opening on the left side of the laptop)3. Selected the BIOS Setup and nothing happens. I cannot even choose the boot option. If I put a pendrive with ubuntu, It picks it up, but not the Windows pendrive.My original HDD has bad sectors and cannot clone it. Any Ideas on how to help me?

More replies
Answer Match 62.16%

I bought laptop 4 years before and it was good experience no maintannce cost or no issue till the date, but suddenly it stopped working. When I took the laptop to near by service centre they dismantled and tested the components and they are asked me to change a new mother board , really I could not understand what is the problem. How much will be costed , if I take my laptop to near by lenovo service centre ? May I know the maximum consuling charge , and I am just expecting everything should be fixed in front of me ?( place : India, chennai, sholinganallur ) 

More replies
Answer Match 62.16%

My Lenovo g580 webcam is not opening as in device manager its showing yellow Exclamation on driver which says that: Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)Please help as i had many things but its not helping.Do suggest.

More replies
Answer Match 58.8%

The recent Windows Anniversary Update has produced several major issues with my 2 year old B750 AIO.  First the audio became very scratchy.  That was fixed by going to the RealTek site and getting drivers for this update.  Issues remaining seem to involve things on my task bar:  There is a message symbol showing, but it will not open to see what it is.  At the speaker volume symbol, I can't raise or lower the volume.  Cortana will not respond to voice or typing in the box on the task bar.  I also tried to open the Lenovo support screen, but it will not open.  There could be many other items not working, that I have not discovered yet. How should I go about getting these things working again? 

More replies
Answer Match 58.8%

hi.I 've downloaded bios update from this site and update but this update make problem for me .... my laptop Esc key not working anywhere. in game not working.. in bios setting not working .. in bot menu not working... please help for downgrade or new version of bios

More replies
Answer Match 57.96%

I have a Lenovo V570 Ideapad that I bought at the end of last summer and it's been having issues with BSOD for a while now and Lenovo doesn't want to help without charging me $89.

What happens is that sometimes I go to sleep my computer or I just leave it be, and then I walk away. A little while later if I want to use it again, the screen is black while the power is still on, and then the computer restarts (or I start it again without doing a hard shutdown), and I get a black and white page that asks whether or not I want to start Windows in safe mode. When I start, it says that Windows has experienced a serious error and in the details it says Blue Screen and a bunch of data including a location for a data dump.

I'd also like to add that this computer has hard drive shock protection which stops the hard drive temporarily if you pick up the computer or shake it. It's actually quite sensitive but I leave it on just in case.

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i5-2410M CPU @ 2.30GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 4
RAM: 6058 Mb
Graphics Card: Intel(R) HD Graphics 3000, -1988 Mb
Hard Drives: C: Total - 544997 MB, Free - 250788 MB; D: Total - 29690 MB, Free - 26817 MB;
Motherboard: LENOVO, Emerald Lake
Antivirus: avast! Antivirus, Updated and Enabled
 

A:BSOD Issues on Lenovo Laptop

8 more replies
Answer Match 57.54%

Hey guys,

So I've got a Lenovo laptop (don't have specs right now, not with my laptop), that I've had for about 2 1/2 years. I am currently using Comcast internet with a new xFinity router. I haven't had problems with internet until recently. The internet runs fine on other laptops and my phone (iPhone 6), but on my laptop the internet runs very very poorly. Loading a YouTube video is virtually impossible and surfing the internet is a drag. I ran a speedtest and my download speed spikes to around 11mbs, which is around what it should be, then it drops down to around .5 mbs, which is absolutely pathetic. All my drivers are up to date and I have ran virus scans with Malwarebytes Premium and Windows Defender (I'm running Windows 8.1) and no viruses were found. I haven't connected my laptop directly to ethernet yet, but I will when I get home. However, for the time being, does anyone have any idea what could be the issue?

Thanks,

Wyatt

A:Lenovo laptop internet issues (card going bad?)

How did you check for driver updates? Did you lookup the brand/model of the wifi card itself and go to their site (e.g. Intel, Atheros, etc.) and get the latest drivers directly from them?

Would suggest doing that if you haven't. And yeah, let us know what hooking up to ethernet does.

9 more replies
Answer Match 57.54%

What a mess. I'm having issues with my wireless bluetooth (machine does have the capability), and I've tried dozens of fixes found both here and in the Microsoft and Lenovo sites. Nothing is working.

The problem started back in June with the Windows update issue. My pc is now finally searching, and finding, updates. What isn't fixed is the wireless bluetooth capability.

Prior to June, I was able to connect wireless devices (headsets, etc.) to the PC. They have since disappeared from the printers and devices window, and no matter what I do, I can't get them back.

Here's what I've tried:
Updating drivers from Lenovo site
Updating software from Windows
Starting/restarting the services
sfc (no integrity violations found)

Errors Received:
bluetooth peripheral device doesn't have a driver (cannot update/search)
device driver software was not successfully installed


In services, the following are marked as automatic but will not start:
bluetooth device monitor
bluetooth media service
bluetooth OBEX service
When I try to start them, I get this error:
Windows could not start the <name> service on Local Computer. Error 1053: The service did not respond to the start or control request in a timely fashion.

Bluetooth Settings are set to allow discovery, however, under COM ports, when I try to remove COM 8 and COM9 (with names associated), it says "The specified service does not exist."

Under network connections, bluetooth network c... Read more

A:Wireless Bluetooth issues on Win 7 Pro 64 bit Lenovo laptop

Hello and welcome NoMoreLenovos mate I can sympathise with you because I use Blu tooth mice wherever I can.

So have you tried going to Notification Area Icons - bottom right taskbar and I keep the Blu tooth on the taskbar and if you click on it it will open a window that asks to Show Blu tooth devices click on that and it will open and show you what is available. When you click on any device it will ask you to do several things including troubleshoot - try that and let us know what is there and what happens.

9 more replies
Answer Match 57.12%

A friend had a malware attack, a beeping error on Chrome about a Windows Defender error running Win 10. She managed to shut down Chrome and then shut off her computer. She tried turn back on, but it would not. I managed to start the computer by removing battery , AC power and the bios battery. The only way to turn on is to remove all of the above and then reinsert bios battery and connect AC power. The keyboard does not work properly, types mostly 6s and a few other characters (ie the shift key types an 's'). No wifi, no CD, no mouse touchpad. I can get into Windows 8, which I restored from factory partiton. Did not affect the operation. I assumed that the bios must have been over written, so I downloaded an update, but it will not install. Program goes through the motions, but the old bios is still there. I am using an external USB KB and mouse. I still can not get into the bios. Is there a way to "force" a bios update?

More replies
Answer Match 57.12%

Hiya! I'm Plushieluver101, so I'm new here. I've just joined to ask a few questions about some pressing matters with regards to my new laptop and major issues with Windows 8 on there, and such.
I had this laptop for Christmas (so only 3 days ago), which is a Lenovo laptop (I've been told its a very good make, so I'm sure it isn't to do with that), which has Windows 8 on. I have Windows 8.1 Well, ever since day one, I have been experiencing many faults with it. It's extremely slow and it's really buggy. Chrome takes ages to search for anything, and other issues with that. My internet drops out whenever it feels like it (the Connected sign then turns to Limited), Skype's extremely buggy. My laptop's really slow in general and it'll lag whenever it wants to. As it's a new laptop, I am certain there are no viruses on it (those would have been spotted by my antivirus), so I'm quite sure it's a fault with Windows 8, settings, maybe it hasn't been installed correctly, or something. Just, it has many issues. Not to mention, this headache-starting hissing sound that plays whenever any form of sound comes through, whether it be a Skype message, a YouTube video, system sounds. I still hear it. I've checked if it's my earphones. It isn't. I checked by using them on my old laptop, my iPhone and by trying a new pair. Nothing worked, so I'm assuming something's going on with the sound, or something.
So, could I please have some help/advice? This is really annoying me. It's a brand ne... Read more

A:New Laptop, Lenovo, Windows 8: Filled with Loads of Issues

hello and welcome to eightforums ,lets start with filling in the specs of the laptop ,as much detail as you can ,even antivirus used and browser install ,thanks ,check link for instructions .
System Spec - Fill In Your EightForums System Spec

30 more replies
Answer Match 56.28%

I had shut down my laptop. When I turned it back on, it started installing updates, but I didn't have the charger plugged in as I thought it was already charged from being on the whole day. I have tried shutting it down and turning it back on, but didn't work. Now it has been stuck on this red screen since overnight while I slept. How do I fix this? My laptop name from the source I bought it from on ebay: Lenovo Z50-75 80EC 15.6in FHD 8GB 1TB AMD A10-7300 Windows 10 Laptop  Condition:New other (see details): A new, unused item with absolutely no signs of wear. The item may be missing the original packaging, ... Read moreType:Notebook/LaptopProcessor Type:AMD A10Brand:LenovoProcessor Speed:2.00GHzModel:Z50-75Graphics Processing Type:Hybrid GraphicsMPN:80ECMemory:8GBOperating System:Windows 8.1Hard Drive Capacity:1TBScreen Size:15.6in.

More replies
Answer Match 56.28%

Today in the morning I shut down my Lenovo w510 win 7 ultimate 64

It said it had to install one update which it did and then shut off

When I rebooted it came up with the think pad screen the drive icon lights up for a sec and then it doesn't do anything. Tried to use the blue think vantage button but didn't work.

Let it sit for a while just in case but nothing happens. The drive light never comes on

Any help would be appreciated

A:Lenovo laptop not starting after windows update

Not sure what happened. After letting it sit for a while it completely shut off. Seems like when it is on the think pad screen the fan isn't running and some sort of overheat protection kicked in. After letting it cool down it started and finally booted into windows

1 more replies
Answer Match 56.28%

I click on the free win 8.1 update, it starts to down load and the % completed updates(gets larger), but when I walk away and look again, it is down to 10%, 19% never saw it larger than 78%.
I clicked on install and the periods cycle left to right on the screen and it comes back with error not installed.

I have tried to update(8.1) for the last two months, NO luck. Have checked the downloads and never found a larger (>1 Gbyte) file. Microsoft update set to auto download, let me decide.

Just installed 22 fixes yesterday, with the same error downloading WIN 8.1 this is why I like MAC!

Lenovo Flex2-15M (Lenovo-MT-20309)

A:Bad (NO) Free WIN 8.1 update download on Lenovo laptop

Are all Windows Updates installed.

Try the Windows Update Troubleshooter
Troubleshoot problems with installing updates - Windows Help

You may look at this:
Why can&#39;t I find or install an app from the Windows Store? - Windows Help

3 more replies
Answer Match 56.28%

this is what it looks like! please help me I am in trouble. I tried looking at other people's questions about this but none of the answers seem to help me and it always redirects me back to this same screen.please tell me what to do!
 

A:Lenovo g580 opens at boot menu/app menu screen help!!

and it won't let me exit either!
 

3 more replies
Answer Match 56.28%

Hello. I have a Lenovo G580 Notebook with Windows 10 installed. The issue is that the Windows hotkeys, that is Windows key and other letter combinations, aren't working. For example, normally, if I press Windows key + I, then the Settings app should open up or if I press Windows key + R, then Run should open up. But the Start screen opens up instead in all such cases.

This is happening since I have updated the Synaptics touchpad driver via Windows Update. If I uninstall the driver, then the hotkeys start working again. But as soon as I install the driver, they stop working. This was not happening with Windows 10 before, even when the Synaptics driver was installed. It has suddenly started happening couple of months ago. Also I cannot completely uninstall the Synaptics driver because my laptop came with it itself nor can I stop the driver from updating as it is an important driver and it needs to be updated to be compatible with Windows 10.

Any suggestions? Thanks in advance.

A:Windows hotkeys not working on Lenovo G580 Notebook (Windows 10).

If you PM me your email address I will send you a link to the Synaptics driver that works for me. Then you will have to use the HideUpdate hotfix to keep Windows update from changing it.

0 more replies
Answer Match 55.86%

Hello All, My laptop details:Lenova G580, Machine type model 2189, Intel I5, 2.50Ghz, 8GB Ram, 500GB HDD My current wifi card supports only 2.4Ghz Wifi. Therefore I want to update my wifi card which supports 2.4 Ghz wifi and 5Ghz wifi so is it possible to do this and also will this make any issues to my hardware in future?  My current wifi card is a Atheros AR9285 I am thinking to update to Wireless AR5BHB92 AR9280 PCI-E Half Mini Card Dual-band 2.4/5.0GHz 300 Mbps 802.11a/b/g/n Card  Please let me know if is it possible to do this. 

More replies
Answer Match 55.86%

I bought a Lenovo g580 model 2689 laptop back in august, and it has now stopped working. Whenever I try to switch it on, lights come on, it makes booting noises, the fan works, but nothing happens, just a black screen. I know the monitor works because it has turned on once since I've had this problem. Please help, I have a presentation next week and can't access my work!

A:g580 Laptop will not boot up!

Are you able to use the Lenovo One-Key recovery? 




Mophead.The guy with the Data-centre in his Bedroom.

9 more replies
Answer Match 55.44%

Laptop details:LENOVO Y700 Touch-15ISK Laptop (ideapad) 80NW000PUSOS: Windows 10 PRO 64 bitCurrent BIOS version: CDCN34WW Hi there (to Lenovo Support or anyone involved)I've encountered a problem with updating BIOS version CDCN35WW ?dated from 13?.?05?.?2016.My laptop is Y700 Touch-15ISK Laptop (ideapad) - Machine Type 80NW000PUSI followed instructions of installer, it did turned off my system 5 times as mentioned, and at the final, installer said that update was successful, but in real, there was an error flashing BIOS after a second reboot. Flashing bios rom just appeared on the screen mentioned flashing BIOS, but the system rebooted at once without waiting, so after this shutdown, laptop turned on and showed BIOS Error Message ("Invalid firmware image". Press any key to undo changes). After this it reboots system two more times , says that BIOS and AC succssfully updated, but when I check my BIOS, it has the same old version CDCN34WW. Before updating BIOS:1) I loaded optimezed BIOS defaults  - BIOS Update Failed with the same error "Invalid firmware image".2) Optimized defaults + I also tried to unplug all external devices, except AC cable -  BIOS Update Failed with the same error "Invalid firmware image".3) Optimized defaults + No external hardware (only AC) + downloaded BIOS update from Official Lenovo website to another PC and started from mine - BIOS Update Failed with the same error "Invalid fi... Read more

More replies
Answer Match 55.44%

Dear Lenovo Staff,I'm experiencing multiple issues running Ubuntu on Lenovo Y700-17ISK laptop:https://forums.lenovo.com/t5/Linux-Discussion/Problems-running-Ubuntu-on-Lenovo-Y700-17ISK/td-p/3278... At the end, I installed Windows 10 alongside with Ubuntu 16.04 only because of BIOS updating.During the last month or two, it was impossible to find any BIOS file on 'Y700-17ISK Laptop - Lenovo Support' web page.Today I finally found a new BIOS update file: Released 7/18/2016, Version CDCN35WW. But when - hoping to solve problems running Ubuntu on Lenovo Y700 - I attempted to install this latest BIOS update file through Windows 10, I got the following error message: "the version of ROM file is the same as that of BIOS". And then I found this forum post (05-18-2016):"Please be advised that Lenovo is in the process of removing the BIOS CDCN35WW for ideapad Y700-15ISK, Y700 Touch-15ISK, and Y700-17ISK laptops in response to customer reports that the software does not execute as expected. Once the issue has been corrected, CDCN35WW or a newer version of the BIOS will be made available". Once the issue has been corrected, CDCN35WW version of the BIOS will be made available again????????So I downgraded my BIOS CDCN35WW to BIOS CDCN30WW, and after that I installed again BIOS CDCN35WW - everything went well, but now my BIOS shows it is CDCN30WW version??? I would be very grateful for any help, thanks in advance.

A:PROBLEM: BIOS UPDATE FOR LENOVO Y700-17ISK Laptop

My Bios is CDCN34WW so I did upgrade to version CDCN35WW (latest from 18.07.2016) installation went very good,no errors or problems diuring instalation proces but after rebot my computer shows that I'am still on CDCN34WW version.What's i should do now...?

3 more replies
Answer Match 55.44%

Hello,
I have a Lenovo Z560 Laptop. It has Windows 7, 64 bit, Home Premium installed. I have installed all of the available Windows updates. However, Windows Update does not offer SP1. I did some research and Microsoft KB 2498452:
You do not have the option of downloading Windows 7 SP1 when you use Windows Update to check for updates
states if I have Intel integrated graphics driver Igdkmd64.sys, versions 8.15.10.2104 through 8.15.10.2141:
"Windows 7 SP1 will not appear in Windows Update if you have [these] files on your computer.
These drivers are known to cause problems with certain applications that use D2D (Direct2D). For example, if you use these drivers together with Windows Live Mail under certain circumstances, Windows Live Mail could crash."

I have Igdkmd64.sys 8.15.10.2104. I went to the Lenovo support file download page for the Z560 but it only offers the same old file version. I then went to Intel's support page. When I tried to install the latest Intel video driver for the mobile i5 CPU, I received an error message: "The driver being installed is not validated for this computer. Please obtain the appropriate driver from the computer manufacturer."

I believe I need to update at least the Igdkmd64.sys file so Windows Update will offer SP1. How do I update this file? Is there any way I can still use the Intel driver package, Win7Vista_64_152254.exe? I extracted the latest igdkmd64.sys file from Intel's dri... Read more

A:Lenovo Laptop: Win7 64 Home Prem Update Does Not Offer SP1

I have a Lenovo Ideapad Z560. It is upgraded to SP1, but I downloaded the SP1 and installed it from CD, not from the downloads.

6 more replies
Answer Match 55.02%

i require dead laptop which contains the model no Lenovo G580
so please inform me if any dead condition laptop with good looking
thanks
 
Mod's Edit: System model added to front of Subject line to improve visibility / clarity.
 

More replies
Answer Match 54.6%

I tried to reintall the driver and still no use. It happened recently. Any idea what's the problem? I'm using Windows 7 x64 and installed the correct version of the driver from the laptop's support section.







The driver is listed as a driver for Lenovo G500 laptop, which is mine.

Before the latest update, I didn't have any problem regarding this driver.

A:Lenovo G500 Laptop - Bluetooth Server Warning Symbol After Update

1. Please complete your My System Specs.
System Info - See Your System Specs

2. How to Get Bluetooth on a Laptop | Tech Channel - RadioShack

7 more replies
Answer Match 53.76%

So last night i had my laptop running with the charger pluggen in and before i went to bed i just locked it by pressing Windows + L. I dimmed the screen to lowest which is basically black. This morning i woke up and the laptop was completely off. There was no sign of it charging and it wasnt on. There were no lights on whatsoever. I unplugged the charger and put it back in. I took the battery out and put it back it. Still no sign of it turning on or being able to charge. Any suggestions? Thanks 

More replies
Answer Match 51.66%

I'm having some issues that I have not been able to iron out an thought that someone here might be able to sort them out.

The laptop runs okay albeit a bit slow at times, but I have issues trying to perform updates on MS windows/office, and my copy of Acrobat seems to fail anytime I try and rotate a page. Weird I know, but a symptom none the less.

The system is a Sony Vaio VFN-FE670G running MS Windows XP-Pro with SP3 and Windows IE 8.

I'm running PC Tools Spyware Doctor with Anti-Virus Ver 6.1.0.447 which is up to date.

I occasionally run the spyware and get the usual minor low level bugs like tracking cookies and adware, but haven't seen and major viral infections.

If someone would be available to take a look I would appreciate it and run what ever programs you wish.

Thanks,
Randy

A:Laptop update issues

Hello and Welcome.

We want all our members to perform the steps outlined in the link I'll give you below, before posting for assistance. There's a sticky at the top of this forum, and a
Quote:




Having problems with spyware and pop-ups? First Steps




link at the top of each page.

---------------------------------------------------------------------------------------------

Please follow our pre-posting process outlined here:

http://www.techsupportforum.com/f50/...lp-305963.html

After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed. I currently have as many open topics as I can effectively handle; this will have you back in queue with the proper logs so an available helper would be able to assist.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

Please note that the Virus/Trojan/Spyware Help forum is extremely busy, and it may take a while to receive a reply.

1 more replies
Answer Match 51.24%

There is a security tool pop up that I can get unnstalled and I can't get to the windows update site. I don't get redirected it just sits there and does nothing. Help

A:Laptop issues, can't get to windows update, etc

I don't know what this means? What is a prep guide. What other info do you need?

1 more replies
Answer Match 49.14%

"[email protected] +1-888-995-2099 for Lenovo Laptop support, fell free call us for better Lenovo laptop technical support & help. Our technician always ready to help you at any time.
lenovo thinkpad support, lenovo customer service phone number, lenovo customer care, lenovo customer support number, lenovo chat support, lenovo customer care number, lenovo help desk, lenovo customer support phone number, lenovo live chat, lenovo driver support, lenovo support center, lenovo troubleshooting, lenovo contact number, lenovo helpline, contact lenovo support
Lenovo support | +1-888-995-2099 | lenovo customer service

More replies
Answer Match 45.78%

What is happening with Lenovo System Update? We are getting an error that the package catalog is being updated? We have several models here and its happening on all of them. I can't find anything relating to this update on any Lenovo site, and the response I got from calling support was "Sorry." They were also not able to tell me when they think this will be fixed. EDIT: Spelling.

























LSU.jpg ?19 KB

More replies
Answer Match 44.52%

Hi
i have several issues:

1. i have an old home pc (not a laptop ... midi case pc) - could i use it with my laptop?
i want to switch my laptop to the midi pc - to use the laptop's screen & keyboard with the midi pc (cpu, HDD etc...) & then switch back to my laptop (while the midi pc works at the background).

2. is there a good liquid cooling plate for a laptop (that really keeps it cool?)

3. if i have a PCI express 1 motherboard slot & i buy a PCIE2 screencard... will it work? (i know that with AGP the ver number changes everything).

thanks
 

A:(several issues) using a home pc with laptop , cooling a laptop , PCIE2 issues

7 more replies
Answer Match 44.52%

Basically i have a Lenovo ThinkPad L530 laptop.

I've created the recovery DVDs, but unbeknown to me at the time - you're only allowed to create one set. What i'd like is to put this onto a USB stick.

Currently i have:

DVD #1 - Boot Media: (312mb)

The boot DVD containing "BOOT" folder, BootMgr file which is quite small & Winre.Wim at about 300mb.

DVD #2 - Data DVD #1: (4.03GB)

factory recovery folder, recovery folder & Autorun file

DVD #3 - Data DVD #2: (3.87GB)

factory recovery folder & recovery folder (NO autorun file)

DVD #4 - Data DVD #3: (3.04GB)

factory recovery folder, recovery folder, LenovoQDrive file, qdrive icon file.
My USB stick is 16GB capacity.

So basically i'd like to make the USB stick the recovery media. I can't do this from the laptop as Lenovo only let you create one ......... so how can i do this? Can i do this would be the first question & if so - how?

A:Creating Lenovo Laptop Recovery media from DVDs. Laptop wont let me do

Hi Nelly I also have an Lenovo its a different model than yous is but I can make as many copies of the recovery discs
as I want . You could make a systems image which would be a lot better than the recovery discs as with them you will always have the bloated software that comes with Lenovo models saying that you would need a lot more space than your 16gb usb drive .

9 more replies
Answer Match 43.68%

I bought yesterday a Lenovo 50-70. Issues: 1. Keyboard tray is pushed inside when you press the keys.2. On the right side of touchpad, the wrist pad where we keep the wrist while typing is getting extremely hot. i am confused if the same is any HW issue. Any expert advice? 

A:Lenovo g50-70 issues

hi faddyie,
 
Welcome to Lenovo Community Forums!
 
About the heating issue, It may be just normal, just make sure the computer has enough ventilation underneath when you use it.
   Im more concern about the keyboard being pushed it when you press a key.
 I strongly suggest you bring the computer where you bought it and have them look at the issue as this may seem to be a hardware issue.
 
Regards
Solid Cruver




Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

9 more replies
Answer Match 43.68%

Good Day All So i received a Lenovo T61 laptop from my monthers work seeing as they sell all their old units when they have no use for it anymore I received the laptop installed with Windows XP seeing as all there programs they developed was based on Windows XP. Now my biggest issue was i never tested if the usb ports worked when Windows XP was installed, but never the lest i intalled Windows 10 (From a USB drive). Everything worked on the laptop but not the USB ports. I intalled every single driver i could find for the laptop and till no working USB ports. I then intalled Windows 8.1 and still nothing My last option was to go for windows 7, but still it did not work. The usb ports work when booting from them but as soon as i boot into windows they stop. Why would this be?? Maybe i dont have supporting drivers? Also i must also just say the Laptops battery is dead as can be and maybe thats a reason why ports dont work, i really dont know and i have read every page i could find and still i cant solve my problem Sooooo . . . . any help or advice would be great Regards

A:Lenovo T61 - Usb issues

So you have installed Windows 10 form USB drive, but now USB ports are not working under WIndows 10? That's strange.Did you try to install latest Intel chipset drivers? Do you have any warnings in Device Manager?



T61 (6457-A88), T8100 (undervolted to 0.95V @ full speed), NVS 140m (undervolted to 0.95V), 3GB RAM, 15.4" 1280800 WXGA, HDD Toshiba 400GB, Windows 10 Pro (X64)Lenovo Vibe Z2 Pro

9 more replies
Answer Match 43.68%

Hello,  I just bought a freedos lenovo G50-80 a few days ago and installed windows 7 pro on it and i'm already running into several issues with it:  I can't change the level of brightness on it ( it's not on the control panel and using F11 & F12 doesn't work)There is no 'sleep' option only a 'hibernate' option and when I try to reboot it afterwards it freezes and I have to turn it off by removing the battery and/or the cable and then putting them on again and turn the laptop on all over againHDMI doesn't work... like at all, it doesn't even give me the option to connect to a projectorIt never reconizes my headphones when I plug them in and I have to keep trying and retrying a million times before it works Just what is going on with this thing?? Help me please.










Solved!
Go to Solution.

A:issues with Lenovo G50-80

Hi HC,
 
Welcome to Lenovo Forums.
 
We are really sorry to hear about the issue you are facing.
For brightness issue, I would recommend for you to download and install the latest chipset & energy management driver & check if the issue still persist or not.
 
For not sleep issue, Can you try turning ON or OFF the Hybrid Sleep
Here's how you'll get to the settings.
When you put the computer to sleep, is the power button blinking?
- Link to picture
 
If not, this is probably the reason why the machine is not waking up from sleep because it's not asleep in the first place. In this case, reboot the machine, perform a clean boot and observe (this is to isolate any processes running in the background that's possibly interfering with the sleep process).
 
Other things that you can try:

Check this Recommended Settings for Sleep
Turn off Fast Start-up

 
For HDMI issue, please check by performing the Flee-Power in the computer then re-install then connect the HDMI and check by pressing Winkey+P select ?Projector Only? option. Below are the steps to check and resolve the issue:
 

Remove the battery and any other peripheral device connected to the computer.
Hold the power button for 10-15 seconds and then connect only the AC Adapter and try to turn ON the computer.
Open your Lenovo Energy management and turn off the Hard Drive power Saver option.

 
I would try shining a flashlight into the ... Read more

5 more replies
Answer Match 43.26%

I've had my laptop about two years now and I haven't had any problems with it until now. I'm able to turn it on and log into my windows account, but from there nothing works. When I get to the desktop screen, the cursor is visible and controllable, but it won't open anything. When I hover over a program, like google chrome, the cursor doesn't even change to the pointer icon, meaning nothing is even clickable. Additionally, the touchscreen isn't working, as well as the keyboard. I can't access the start screen, and even Ctrl+alt+delete won't work. I've tried forcing a shutdown and then restarting it several times, but it still renders the same results. Anyone have an idea of what might be causing this? I'm getting very frustrated. 

More replies
Answer Match 43.26%

Recently, I reset my laptop and I have been having nonstop issues with my USB mouse. When I plug the mouse into the port, things such as the task bar or the 'X' buttons on browsers fail to register a click, and it will do the same for my trackpad until I unplug the mouse, ctrl+alt+del and press cancel. I have tested other mice (on this laptop) and it is the same problem, and this mouse works just fine on every other computer I've tried it on. I have tried updating drivers, reinstalling the OS, etc., and the problem still persists. I opened event viewer and noticed I was getting a critical error each time I plugged the mouse in. It reas this: A problem has occurred with one or more user-mode drivers and the hosting process has been terminated. This may temporarily interrupt your ability to access the devices. The device System Interface Foundation Device (location (unknown)) is offline due to a user-mode driver crash. Windows will attempt to restart the device 5 more times.  Event 10111, DriverFrameworks-UsermodeEvery USB port on my laptop is giving me this problem. How do I fix this?

More replies
Answer Match 43.26%

I have had my lenovo for about a year and a half but issues arised 1 day after my warranty expired, very convenient. I have just now found out about a forum.  My audio works fine when on a hardtop table, however audio goes away once tilted forward slightly on a pillow or on a softer base below it resulting in the audio from my videos/music being replaced by a clicking noise. Not sure if this is a hardware of software issue.  HELP PLEASE 

More replies
Answer Match 43.26%

My Lenovo Flex 2 15 is about six weeks old. On occasion I will sign on, the system will boot up then after a few seconds the screen will shrink to half size on the left side of the screen then I will get a blank screen followed immediately by the start up screen. I will log in again and everything could be all right or it could take 3 more tries.  The McAfee virus scan found no issues and the free version of Glary Utiities came back okay. Is this a virus issue or a Lenovo issue?

A:Lenovo start up issues

Sounds more like a graphics card problem. You might try checking to confirm you have the latest drivers. If you do an uninstall, reboot and reinstall might also be worth your time.
 
Dick

1 more replies
Answer Match 43.26%

I have recently bought a Lenovo G70-70 but have had Touch pad issues. Often on start up the touch pad is unresponsive, so I have to turn it off by holding down the power button, which does normally rectify the problem, but it's new and shouldn't do it. I have tried the Lenovo 'One Key Recovery', twice, incase one of the window updates, of which there were quite a few, I assume because this was a brand new laptop, had corrupted something, but each time this issue has returned, all be it intermittently yet too frequent on what is a two week old laptop. I have also run on several occasions the 'Lenovo solution center' and Lenovo 'updates' software, two apps that came already installed, each time no issue was found yet each time this intermittent issue remained. As a last resort I have just downloaded and installed the touchpad drivers from the Lenovo website. If this doesn't work (it has so far?..) and before I take it back, has anybody else had this issue? It would be a shame if it is faulty as I am gradually getting to like it, I confess the AccuType Keyboard is taking a while to get used to but I dare say that will become more familiar and intuitive in time; he says hoping he that hmy new laptop is actually OK and that I will eventually get used to this very light touch AccuType keyboard...... 

A:Lenovo G70-70 Touchpad issues

Welcome to the Lenovo Community !
 
Here are a couple of things to try.......
 
First, try doing a BIOS reset.  This procedure can be useful in resolving hardware problems where there maybe a conflict.  Completely shut down Windows and do this......
 
1. Unplug the charger / adapter. 2. Remove the battery. 3. Press and hold the Power Button for 15 seconds. 4. Re-install the battery, plug in the charger / adapter if needed and power up the system to see if the problem was resolved.
 
Secondly, if the reset didn't work then try uninstalling the touchpad driver, reboot the computer and then install a fresh copy of the touchpad driver. 
 
Click here for the Windows 7 version
 
Click here for the Windows 81. version
 
If the above procedures didn't correct the problem then the problem is mostly likely the touchpad itself and returning it would be a good idea.

8 more replies
Answer Match 43.26%

So today I noticed some flickering on my laptop's monitor, I restarted the computer and the backlight on the monitor is acting strange. It appears like half of the backlights are on while the other half are out, causing this weird pattern of columns of bright sections of the screen followed by dark sections. When the laptop is unplugged, the backlight doesn't work at all making the screen impossible to see, also changing the brightness setting while it is plugged in has no effect on the lights. Please help.

More replies