Hi! I recently bought a new laptop, i'm very happy with it and it works fine! Although, now i need to access the BIOS Password, something that the previously owner dont recall setting ( A School ) Does anyone know any way to reset/recover the BIOS password to this model, without buying a new motherboard/BIOS Chip or ''Contact HP Support, because they probably need a proof that it's not stolen?I didnt get any receipt from the School that they've bought it, Anyone got any ideas?
Hello @OskarB98? Welcome to the HP Support forum. I am afraid that there is no other options other than HP Support for business. Most business class notebooks (including yours Elitebook and Probook) have better security. You will have to contact HP Support for assistance on removing the password. Here is how >> http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html>> http://www8.hp.com/us/en/contact-hp/business-support.html HP Business support should be able to send you a customised SMC.bin file and instructions which you can use to reset the password. I am sure they do not need any kind of proof - just be somewhat pushy. In order to generate this BIN file they will need your serial number, product number, UUID, etc... found in the startup menu (F1) . Hope this helps. Let me know if you face any issues.5 more replies
Is it possible to upgrade the RAM and the SSD in HP EliteBook Folio 1040 G1 (G7U14AV)?If yes, could you please advise on compatible RAM and SSD modules that may be used for that purpose.Thank you very much in advance for your time and attention!
Hi Detelin Elitebook Folio 1040 G1 ships with 4 GB soldered down memory and one memory slotmemory can be upgraded to 8 GBBelow is the memory specDR3L SDRAM (1600 MHz, 1.3v) Below SSD drives are supported Solid State DriveSATA 6 Gb/s 128 GB* Solid StateSATA 6 Gb/s 180 GB* Solid StateSATA 6 Gb/s 180 GB* SED Solid StateSATA 6 Gb/s 256 GB* Solid StateSATA 6 Gb/s 256 GB* SED Solid State RegardsHappy2help
I am HP Employee
Hi Just bough this laptop plus a Samsung v-nand ssd 950 Pro M.2 (nvm express) 512GB to put in it. But the laptop does not seem to see the new SSD. Is there anything I need to change in the bios to make it visable or is it not compatible? I was advised that it was as these laptops are very flexible.More replies
Help, I restored to factory default and windows is now gone. How to i get it to reload windows using a usb? i cant figure it out.More replies
I am looking for a device to be able to connect my Elitebook with two monitors 1) external HP monitor (ProDisplay P221) and 2) HP Compaq LA2405x. I notice the Elitebook does not have a port for connecting external ethernet cable as well. What would be my best option to 1) connect with two monitors 2) LAN and 3) keyboard, mouse, usb sticks etc?I found the HP dock connector suitable but appears very basic (connects only vga and ethernet). Docking stations such as this and this appear to do the job but I could not find Folio 1040 G3 in the list of compatiable products. Would you be able to point me to the correct product that is compatiable with Folio 1040 G3? Thanks in advance.More replies
hi,i have folio 1040 G2 ( f6r39av ) and i want to know do i have nfc & sim card in my model or its dummy slot best regards.More replies
Hello Everyone, We have a Folio 1040 G1 running Windows 7 (64-Bit) and the mouse pad has stopped working in windows. If I boot into the BIOS then the mouse pad works there. So I've uninstalled and re-installed the Synaptics software/drivers (sp75235.exe) and still no luck. Does the synaptics rely on other Windows 7 components that I may have to repair/reinstall? Thanks in advance.
Although if could be a h/w issue, you mention the touchpad works within the BIOS to point around the menus. I would encourage you to run HP SDM (www.hp.com/go/sdm) and update all hardware drivers and BIOS (BIOS needs to be done by itself). That should help with your issue. Do not install any other software suggested by SDM unless you know you use that particular tool1 more replies
Hello!Function keys fn+F4 (display scrren 1 or 2/ both screens...)/F5/F6 (light) doesn't work. However fn+F1/F3/F8/F9 (sleep and sound) work.Rewrited Chipset and Input devices drivers. Doesn't work anyway. Please help.
Fixed2 more replies
Gurus, Will someone help me in getting the Bios Administrator Password for my HP EliteBook Folio 9740 with SN: CNU313CK1B Appreciate your help Regards,TR
Hello Tejas, We would need the screenshot of F1 screen. To generate smc.bin file. best is contact HP chat support or phone support and send the f1 screenshot, they will generate in 10mins and provide it to u.
Regards;SmileyI am an HP employeePlease click the White Kudos star to say thanks for helping.Please mark Accept As Solution if my help has solved your problem.
Hello there my laptop has bios password and i don't know thatplease somebody help me about that . by many thanks
@s0or? Contact HP. http://welcome.hp.com/country/w1/en/contact_us.html Or download these files. https://www.dropbox.com/sh/zu4kdgxm052l87d/AAAMi-kfX4AVH8oTCbsOM4X9a?dl=0 Insert clean USB flash drive. Then run USB Image tool. Choose the flash drive then click on RESTORE. After restore remove flash drive. Insert flash drive into locked laptop and boot.?If HDD is installed remove before booting.? At C:\OUTPUT type CD.. ?Then hit enter? Type HPBR ?Then hit enter? First thing is to save your settings. Select #3 re-program. Press ?S? to save system information. Type HPBR and hit enter. Since your model is not listed select ?SHOTGUN.? After reboot repeat ?SHOTGUN? a second time. Some instructions here.http://mazzifsoftware.blogspot.com/2014/01/hp-bios??-unlock-for-dos.html More help here.http://forums.mydigitallife.info/threads/49497-HP-Probook-Elitebook-BIOS-Password-Reset-Utility?s=ad18a86dbbaf34999e22b1225a42a395 REO I must inform you that these services are not endorsed by HP, and that HP is not responsible for any damage that may arise to your system by using these services. Please be aware that you do this at your own risk.6 more replies
I am looking into options to upgrade a Folio 1040 G1. I know it now contains an M2 Sata SSD which i would like to upgrade to one of the newer M2 NVME SSD drives since these are much faster than the drive i have now. However, i cant find if the 1040G1 support the use of the NVME drive ???More replies
We recently bought a couple new HP Folio 1040 G2's and we're having very random (multiple weeks can pass without one) BSOD's on all these computers. Memory was extensively tested, BIOS updated, graphics card and other drivers are also slowly being updated. The same Win 8.1 image is used on other machines and there are no issues there. These machines are malware free and have the same set of applications (AV included) as our other notebooks.
I even tried with http://answers.microsoft.com/en-us/windows/wiki/windows_other-system/driver-verifier-tracking-down-a-mis-behaving/f5cb4faf-556b-4b6d-95b3-c48669e4c983, for a day or two but I have yet to catch a BSOD when it's running.
Here's the error received (it's not always svchost.exe):
Microsoft (R) Windows Debugger Version 6.3.9600.17298 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Kernel Bitmap Dump File: Only kernel address space is available
************* Symbol Path validation summary **************
Response Time (ms) Location
Symbol search path is: SRV*C:\Symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 8 Kernel Version 9600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 9600.17668.amd64fre.winblue_r8.150127-1500
Kernel base = 0xffff... Read more
I see fltmgr.sys and ntfs.sys + "pfn" (Page Frame Number - page file) in the stack text, which may indicate some type of issue with the hard drive.
However, you are telling us that BSODs are occurring on multiple systems, so HDD problems seem unlikely since multiple systems are involved.
If 3rd party software related, Driver Verifier may help. Run it and see if any 3rd party drivers are flagged -
Regards. . .
We have several older DLP projectors that will not work with the Elitebook Folio 1040 G3. The projector does not sense that it is connected to the Folio 1040 G3 and it continually searches for a connected PC. The 1040 G3 uses a dock connector with Ethernet and VGA adapters on it. The most current Intel grapics driver is loaded as well as all other drivers available through the HP Softpaq Download Manager. The DLP projectors support resoloutions of 1024x768 and 1280x1024. We have confirmed they are working with Other HP notebooks such as the 8470p.More replies
Hello, I got problem with my Drive Encryption software. I am using latest version of Client Security & latest HP Drive Encryption with pre-boot authorisation. Evertyhing works normally drive is encrypted & authorisation is valid on start up. Problem is that HP Drive Encryption is not visible at all in HP Client Security in the panel, so not possible to switch it off. So in fact I cannot perform any upgrade to newest Windows, as before ugrade Drive Encryption should be switched off- I have no access to do it. Also if I want to unistall HP DE from Control Panel, installator is asking to switch firstly encryption off, but it is not doable.. Running HP DE or HP Client Security installation in repair mode doesn't solve problem. Any hint? Can I somehow access HP Drive Encryption panel directly? I am not finding any execulatable in its directory...More replies
For no apparent reason, my new Folio 1040 G will not boot after I login to the WinMagic security screen. I can access the BIOS panels and have run the long diagnostics. No errors are reported. After I enter the password or finger scan, I get a black screen with only a blinking cursor in the upper left, then nothing happens. At that point. the machine does respond to cntrl-alt-del by restarting the boot cycle. I did not create a spare key and I not want to loose the data on this drive. HP support says the only thing they can do is tell me how to wipe the drive and re-install Windows. I'm guessing this SDD has a corrupted boot record but the data on the rest of the drive is okay. My questions are: 1) Is there any way to boot the system off the recovery partition and recover the data? 2) If I remove the drive and put it into a caddy, how could I use the password to access the data on it? 3) Is there any other work around to boot off of this SDD or make it readable by another computer? Thanks in advance ...
Hi,You could unscrew the m2 SSD 2280 and put in this - http://www.amazon.com/MyDigitalSSD-Bullet-SuperSpeed-Adapter-Enclosure/dp/B00LPH4OJK , connect it to another laptop via USB port and copy whole data using Windows Explorer. No password is needed.Manual: http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/manualsResults/?sp4ts.oid=540538...Then you can screw it back, power on, immediately tap f11 and use Recovery environment to factory reset the laptop.http://support.hp.com/us-en/document/c01867418If recovery partition is also corrupted, use Recovery Media (DVD/USB) to factory reset.RegardsVisruth9 more replies
Hey there I was just about to install a Folio 1040 with our SW distribution tool. As it was booting already, I pushed the Power button for 10 seconds to shut it down.Now, the small Power LED next to the power plug is blinking white and amber constantly and I cannot turn the Folio on again. I tried pushing the power button shortly, for longer (10-15 seconds), tried pushing the space bar... Any magic key combination, so I can make it work again?
Hi had exactly the same issue. The computer came back to life after plugging in the power suply and pressing the power button + Esc. This solution was found by trial and error. I could not find anything in the HP Folio 1040 documentation. Cheers,Carlos9 more replies
I cant Update My Hp Foilio 9470m Bios Driver he ask me to enter the password i try my adminitrator password but its not working my biomatric sensor not working for troubleshooting biomatric sensor i need to update my bios driver but i cant do this without password is any one there who help me plzz.....
@Us123 For that model you will need to contact HP and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password. http://welcome.hp.com/country/w1/en/contact_us.html When talking to the HP rep ask them to escalate your service request. REO1 more replies
I am the owner of a used Elitebook Folio 9470m laptop that I procured from my friend. It is very lightweight laptop, and I really love it.Unfortunately, the laptop came with admin password on the BIOS. I already contacted him, and he has no idea what it is. This was his father laptop, and he also has no idea about it. So, I'm left here with this laptop, but no way to tinker around with the BIOS. Obviously this isn't good!All sources lead me to this area where can I contact HP support to try to solve my problem. I opened up two cases. First one, case ID 4779632926 and did not get response. Second, 4779725521 and this is response i got. " I really apologize for the inconvenience, unfortunately we will not be able to support this case." I tried to reply to this case with subject <4779725521> and then I received message that case is closed. We are sorry, but we were unable to process your request.
The Case with ID "4779725521" is closed or does not exist and cannot be updated. PLS if there is any chance to solve this, let me know. I can provide any information you need. Thank you.
I do not have the BIOS password for my second hand Folio 13-2000 laptop. When trying, I am getting System Disable 58901368. How to solve this?
Steps to be followed:1. Use the unlock code posted above to enter the BIOS2. Disable all passwords that are enabled3. If asked for current password - type the unlock code4. For new password, just press ENTER key5. Repeat the same for verify password column.6. Then leave the BIOS by saving & exit option to save the changes.Troubleshooting:Incase if the Password doesn?t work please try a Hard Reset as follows.1. Shut down the notebook2. Unplug the AC Adapter and then remove the battery3a Hold down the Power button for 30 seconds4. Plug in the Power/AC Adapter (Leave the battery out for the moment) & Start the Notebook5. If you now see a password box, Please type the same Password I shared before and press enterHope this helps, for any further queries reply to the post and feel free to join us again**Click the 'White Thumbs Up Button' on left to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.Thank You,K N R KAlthough I am an HP employee, I am speaking for myself and not for HP4 more replies
I bought this second hand HP Folio 9470m Elitebook and I am stuck at the BIOS password. I cant install an operating system on it as the secure boot is on and to disable it i need to entyer BIOS. Please help. I havent tried the password as i dont want it to be locked. I can provide the seriel number if required. Thanks heaapsss in advance.More replies
My Elitebook Folio 1040 G2 is failing to start up. Currently the AC adaptor is plugged in but the Power Button and Caps Lock leds are flashing white and the Battery LED is flashing orange. The battery is totally drained and the laptop will not start. Immediately prior to this problem I was running a scan on the laptop which was taking several hours and I noticed that the battery was not charging even though the AC adaptor was plugged in. The battery level was 4% for a couple of hours and then the laptop turned off (I assume because the battery was drained). Based upon previous instances of this problem reported on the forum I have tried the following removing the AC supply and holding the power button and mute button for> 30secs removing the AC supply and holding the power button and esc button for> 30secs removing the AC supply and holding the power button and wireless button for> 30secs removing the AC supply and disconnecting the internal battery and holding power button and mutebutton for> 3osecsremoving the two screws from the middle back of the computer base and then hard restarting In each case the flashing lights and failure to start remain. I am assuming the ac adaptor is alright as the flashing lights only occur when this is plugged into the laptop. Doesanybody have any ideas as to how this can be resolved? Regards Rap... Read moreMore replies
Hello, I purchased an EliteBook 1040 G3 with 8 GB RAM and I was informed by the reseller that the memory could be expanded to 16 GB. However, I haven't found any info on how this is done? Or even any other info that it can be done apart from what is stated on the resellers site. Can anyone help me? Regards,Erik
Hi, This option is for pre-built, not upgradable as mentioned on page 1 of the following manual: http://h10032.www1.hp.com/ctg/Manual/c04950804.pdf Regards.1 more replies
hi i just got my elitebook yesterday, but the battery performance is not perform as said,just normal use like surfing using wifi for 3 hours and 20 minute. no heavy use. because the quickspec datasheet said taht elitebook will last to 11 hours in normal use but i got less that than notebook screen is FHDelitebook 1040 G3,normal use from yesterday thank you for your helpMore replies
my friend has a sony vaio laptop computer with a pheonix bios,
and has forgotten the bios password and there for cannot boot up the computer.
can anyone help please????
You can clear the bios in two ways; remove the cmos battery or some mb have a jumper to clear cmos without having to remove the battery. If you can enter the bios write down any settings that you may need since your bios will load defaults [and no password].
After doing this you will need to go into the bios and setup time, date, and any other parameters that are necessary for your computer.
I set a bios password , then i forgot it now i dont know how to reset it , will my window or data will be lost , please help ?System Disabled is showing [ l 84843138]
Hi, Enter 31721118 Regards, DP-K6 more replies
Hello.My BIOS is password-protected but I do not know the password. I tried to answer a set of security questions provided by HP Spare Key Recovery, but to no avail. Is there a way to reset the password other then clearing the CMOS? I am trying to make a clean Windows 8 installation, but computer refuses to boot from DVD or USB.Thank you.
Try entering a wrong password 3 times & see if you get an error/halt code.If so use the error/halt code on link below to generate a master bios password that may allow entry to the BIOS & you can then change or turn off the password function as you wish.https://dl.dropboxusercontent.com/u/26983620/Java_Bios/biosunlock.html7 more replies
My friend just bought a toshiba 490 XCDT laptop at a garage sale for $10.00. The original owner password protected the machine and forgot the password, so when you turn the laptop on it comes up with "password=" and won't allow any other action. I can't Boot from Floppy or CD and I can't enter the BIOS to change the password. I even removed the hard drive with no avail. The only thing I can do so far is update the BIOS by pressing F12 on startup. All other F keys are disabled, Esc and DEL are also disabled. I called toshiba and for $60.00 I can take the laptop to the closest authorized dealer (30 miles away) and they'll remove the password protection. The laptop is a Pentium 2, my friend doesn't mind paying the $60.00 but I was wondering if anyone had any other suggestions before I make the trip across town.
See if you can clear the BIOS or remove the CMOS battery to clear the BIOS. That should clear the PW.
Hi guys and or girls.
Basically in a nut shell, i have this compaq mini 110. When powered on, it goes right to "enter CURRENT password" which is unknown. I've tried unplugging the battery, ram, cmos, tried holding down the f8f9 keys, shift keys while booting, esc key, del key. I've tried everything.....now i'm out of options. I've taken the hdd out and scanned it with my desktop pc for malware and viruses.....still nothing....please help.
per the rules page, we cannot assist with passwords. techguy.org/rules.html.
Hello. I am having an issue with my USB Type C port on my EliteBook 1040 G3. Can the USB C port on this laptop be used to pass video? I have looked through the documentation on line, but it makes no reference to the the USB C being able to act like a display port. I purchased a travel monitor (ASUS) that uses USB C, but when I plug in the monitor in the USB C port all I get is Windows does not recognise this device". I have update all my HP drivers, and all appears to be in order. So my question is, can this laptop use the USB C port for video, and if so how does one enable this. Thank You!More replies
Through a long course of events, I found out my computer didn't have a trackpad driver installed and the trackpad was running on another mouse driver. After finding the driver and installing it (Alps Touch Pad Driver - 8.2206.1717.152) (Firmware version: 183.36) I am now trying to disable my hard right click. I like being able to use a two finger tap to right click, but when pushing down anywhere on the track pad, I would like that to only be a left click. I have searched through all the settings and cannot find a way to do this. Any advice/help?More replies
Hi, I've recently reinstalled Windows 7 on a 1040 G3 laptop; but having issues with the audio driver.Driver isn't installed and I've tried installing from Softpaq, Support Assistant and also the HP website but can't get the Conexant driver to work. Also device manager shows an unknown Multimedia Audio Controller. But the Conexant drivers doesn't resolve this unknown driver. Lastly the laptop has Bang & Olufsen Audio, but the only option showing on the HP website is the Conexant audio driver. Any help would be greatly appreciated. Thanks.
Abus. Could you post the Hardware ID??? REO7 more replies
Help! I have forgotten the password I set for bios administrator!!!! I typed in the wrong password and it gave me this key: 81613916Thanks for any help anyone can provide
Hi, Enter 34771338 Regards, DP-K2 more replies
Hi,I have been trying to enter BIOS administrator password to set up a USB boot for Windows 10 installation, but I do not remember setting up a BIOS password. After a few tries, I got this code : 50765845.What should I do?
Hi, Enter 45643281 Regards, DP-K2 more replies
I have a HP Envy that is prompting for a password to enter the BIOS setup. I apparently have lost the password. How may I reset the password? After entering wrong code for 3 times i was given this number "59047936" Please any help will be highly appreciated. Regards
@AK2013? Please enter: 46925318 Regards.2 more replies
I haver forgotten the bios password on my HP Pavilion X2.error code currently showing is 55135351 thx
When prompted for passwpord try 408939972 more replies
I have a hp mini here with a forgotten bios password. The halt code is -CNU9455JWP
Hi, Enter e9lovqqwd2 ( 3rd character is a lower case L ) Regards, DP-K1 more replies
I have a hp stream 11 d010wm which locks me out at the boot up and saysEnter password(3)xPlease help "System Disabled: 85909754"
Please try - 30661390 Hope this helps, for any further queries reply to the post and feel free to join us again **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee2 more replies
Hi We have fortten the Bios Password on the companies HP Probook 650, please advise how we go about resetting it. Thanks
Hi, At the password screen, hit enter 3 times - if you receive a 'halt code' , post back with this code. If no code is displayed, you'll need to Contact HP Business support - they should be able to send you a customised SMC.bin file which you can use at boot to reset the password. Regards, DP-K1 more replies
Hi All, We have recently purchase a couple of HP EliteBook 1040 G3 - 14" laptops.The resolution of these out of the box is 2560 x1440 which looks great. However, when we start any application such as Word, Excel, Symantec Anti-Virus. When the applications open they are so small you can barely see what you are looking at. Is there a method of increasing the size of these applications without changing your laptop resolution so that you end up with large black borders down each side or absolutely massive icons? We have tried driver updates but still the same issue. Surely there is a fix for this? ThanksMore replies
Hi there My BIOS needs to be updated but it asks for a password. i have not set any password for it. How do i go about setting a password or recovering the existing one? thanks!
http://forums.mydigitallife.info/threads/49497-HP-Probook-Elitebook-BIOS-Password-Reset-Utility?s=ad...2 more replies
HiI have this older HP Pavilion G4 laptop that i have not used for a long time since i got newer laptop already.I had a Bios password set, but i have forgotten it.Of course i tried to guess it, but it only gave me 3 attempts and now it says: System Disabled and number 71377158 belowCan bios password be reset or disabled somehow?
@PetePa? Please enter 64055198 Regards.3 more replies
Hi I got a brand new Elitebook Folio 1020 G1 - I would like to use the TPM 2.0 that it is advertised with. According to the specification it has an Intel Firmware TPM 2.0. But I don't seem to be able to enable it. The BIOS only gives me an option to enable/disable a TPM, but it seems to only be the hardware Infineon TPM 1.2. Can anyone let me know how I can enable the TPM 2.0 on the Elitebook?
Firmware TPM is version 2.0. Hardware TPM is v1.2, which is a subset of the TPM 2.0 specification version v0.89as implemented by Intel Platform Trust Technology (PTT).For more information on HP security solutions refer to: http://www.hp.com/go/clientsecurity.
-------------------------------I'm a Chinese with poor english-------------------------------548851818
hello Support. I wanted to buy an PCIE SSD for my laptop .i removed the back cover and i checked i have an M.2 key MDoes my model have an M.2 SSD that support SATA or PCIe?
Hi, M.2 key M has interfaces PCIe ×4, SATA and SMBus which supports SATA or PCIe. Regards.2 more replies
Hi I have a brand new 1040 G3 EliteBook and I really would like to lock the Fn-Key so that I do not have to press two keys each time I want to adjust screen brightness or volume. In the BIOS there is no entry for "action keys" - only to switch "ctrl" and "FN" keyThe combo "FN+left alt + left shift + CAPS" does also not work So I did contact HP Support via the HP homepage and after some time I did get the answer that this option just is not available on my Elitebook. I am really, I mean really, suprised and astonishedby this. This is a common feature on every Notebook (I can't remember coming across one that did not support this in the last years) and the direct competitors to the Elitebook line (Lenovo Thinkpads, Dell Latitude and Toshiba businees line) all do have this feature. So I really wonder what has come upon HP engeneers to just ignore that feature for the Elitebook lineup !? - would be like BMW would say: "sorry automatic headlights just isn't available on the 7 series" - what !? So please HP think about this EDIT: What I also do not understand is the inconsistency within one company, some HP notebooks ahve that feature, others just don't !? So I would like to aks HP: Is it bug that its missing in the 1040 BIOS? thx for readingMore replies
I have just bought a HP Probook 430 G3 and I have the same problem. I usually need the number keyboard so I bought the notebook taking into account that just pressing the FN key and any the letter "j" for example, I would get the number "1".
I have looked in the BIOS and there is no option to FN key except "Swap between Fn an Ctrl". I think that something is going wrong. Why I say this? If I do not activate the Bloq Num (F12) this are the actions and there results:
Fn + "-" = "+".
Fn + "ñ" = "-".
Fn + "p" = "*"
Fn + "Zero" = "/"
Fn + "." = nothing
Fn + "m" = nothing
Fn + "j" = nothing
Fn + "k" = nothing
Fn + "o" = the cursor moves to the right.
I think that something in the configuration is working bad.
Hi Nacholo Yeah you are correct.With "num-lock" set to "on" all secondary functions of the num-keyboard work as printed on the keys, but i.e. if I just preess "FN + m" nothing happens but it should present me with a "0". So that seems to be a bug. However I would still like to get a "FN-Lock" functionality as all compertitors have that and I am just used to it - it saves so much time and effort espescially if you work one-handed quite often.I also cannot find a valid reason not to include such a common feature !?2 more replies
HiI need reset BIOS password, I contacted with support team, they send me smc.bin but is impossible, this mode don't work, smc is disabled, and then support team close my case and they say me that the only option is change system board, this is right? I need reset bios password but I can't change system boardMore replies
I need help getting access to my bios on my HP Elitebook 8770w that I have had for more than 3 years. I forgot my password to enter the bios. Can someone send me a customised SMC.bin file which I could use at boot to reset the password. I don't want to solder a new bios chip on my computer, please help me!!
P.S. This thread has been moved from Business PCs - Compaq, Elite, Pro to Notebook - HP ProBook, ZBook, EliteBook, Compaq, Slate/Tablet PC, Armada, LTE. - Hp Forum moderator
Terboman. As I said on the other forum. There are no master password generators for ProBooks or EliteBooks and most business class laptops. Since you do not want to replace the bios chip. Contact HP for the .bin file. http://www8.hp.com/us/en/contact-hp/ww-contact-us.???html?jumpid=reg_r1002_usen_c-001_title_r0003 Regards, REO5 more replies
I have purshaed an elitebook 8470p for learning purpose and i ahve to install virtual machine such as vmware workstation.
when i try to create new machine in vmware for exemple, it prompt to enable the virtualisation in the bios configuration.
THe issue is that in bios, there is aadministrator password that i don't know. As this sis a second hand laptop and the resseller also does not know this passward because he buy the laptops in big quantity from company when those one are changing their devices.
please help me as this is very required for my labs.
second issue, i would like to enable finger print security in order to lock /unlock the system using my finger scan. can someone help on this too ?
thanks in advance
serial: [personal information removed]
Model: Elitebook 8470p
OS: Windows 10 64 bits enterprise
Dear Customer, Welcome to HP Support Forum and we are glad to assist you. This is to inform you that all HP Business Notebooks such as Probooks or Elitebooks have more stringent security than consumer models infact they don't produce 'halt codes', the password cannot be derived from the Serial Number and thecode is stored in non-volatile memory so removing the RTC cell will not reset the password in this case. Please have a look at this link. http://forums.mydigitallife.info/threads/49497-HP-Probook-Elitebook-BIOS-Password-Reset-Utility Replace the BIOS chiphttp://www.ebay.com/itm/HP-Elitebook-8470p-8470w-8570p-8570w-8770w-Programmed-Bios-Chip-No-Password-... Please Contact HP Business Notebook support they should be able to send you a customized SMC.bin file which you can use at boot to reset the password. Hope this helps, for any further queries reply to the post and feel free to join us again **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee https://dl.dropboxusercontent.com/u/26983620/Java_Bios/biosunlock.html1 more replies
HP-Elitebook-8470p .i do all what you say in forum and get uuid for this laptop please help reset bios password C:\>HPREADID.EXEUUID: 5CB7A8581074E2118B230FC65F06E01CBIOS : Hewlett-Packard 68 ICF Ver. F.32 12/05/2012Serial Number:Platform ID: 179bError Reading Model Number
Refer:http://forums.mydigitallife.info/threads/49497-HP-Probook-Elitebook-BIOS-Password-Reset-Utility?s=ad...2 more replies
Buen dia, tengo bloqueado mi laptop, olvidé la contraseña del Bios y no puedo accesar. Aydua por favor
Thank you for visiting our English HP Support Forum. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Forum.
German: HP Kundenforum
Spanish: Foro de usuarios de HP
French: Forum des utilisateurs
Portuguese: Fórum dos usuários HP
Korean: HP ??????
Thank you for your understanding
Hi, had to replace motherboard with one bought on ebay. Ebay seller said up front he didnt know the bios password. Anyway Everything works ok after finally getting it back together, except the fingerprint reader. I guess this is linked to the new motherboard, and I dont know if having the bios password will help me or not. There are a couple of places in the setup menus where I could enable or reset the fingerprint reader. But if anyone has any better idea as to how to get the fingerprint reader working I may be able to get by without the bios password at all. i still have the original Motherboard if that makes any difference to anything. Power jack mounting got broken on it. thanks in advance, sarge
@Sarge57? Contact HP and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password. http://welcome.hp.com/country/w1/en/contact_us.html When talking to the HP rep ask them to escalate your service request. Or download these files. https://www.dropbox.com/sh/zu4kdgxm052l87d/AAAMi-kfX4AVH8oTCbsOM4X9a?dl=0 Insert clean USB flash drive. Then run USB Image tool. Choose the flash drive then click on RESTORE. After restore remove flash drive. Insert flash drive into locked laptop and boot. ?If HDD is installed remove before booting.? At C:\OUTPUT type CD.. ?Then hit enter? Type HPBR ?Then hit enter? First thing is to save your settings. Select #3 re-program. Press ?S? to save system information. Type HPBR and hit enter. Select ?FIRST RUN? Then select model. After reboot repeat same as above but this time SELECT ?SECOND RUN? Some instructions here. ?If you cannot boot from USB there are instructions to make a bootable HDD.? http://mazzifsoftware.blogspot.com/2014/01/hp-bios??-unlock-for-dos.html More here. http://forums.mydigitallife.info/threads/49497-HP-??Probook-Elitebook-BIOS-Password-Reset-Utility REO I must inform you that these services are not endorsed by HP, and that HP is not responsible for any damage that may arise to... Read more1 more replies
Dear, Since i have formatted the hard drive of my elitbook 8730W, the fan is constantly spinning even while there are no programs running. When i tried to update the bios, it required the bios-password (notification is attachedd). I have no idea where i can find this password, can someone please help me? Thanks in advance, Jan
@jatri? You will need to remove the password. Contact HP and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password. http://welcome.hp.com/country/w1/en/contact_us.html When talking to the HP rep ask them to escalate your service request. Or download these files. https://www.dropbox.com/sh/zu4kdgxm052l87d/AAAMi-kfX4AVH8oTCbsOM4X9a?dl=0 Insert clean USB flash drive. Then run USB Image tool. Choose the flash drive then click on RESTORE. After restore remove flash drive. Insert flash drive into locked laptop and boot. ?If an HDD is installed remove before booting.? At C:\OUTPUT type CD.. ?Then hit enter? Type HPBR ?Then hit enter? First thing is to save your settings. Select #3 re-program. Press ?S? to save system information. Type HPBR and hit enter. Select ?FIRST RUN? Then select model. After reboot repeat same as above but this time SELECT ?SECOND RUN? Some instructions here. ?If you cannot boot from USB there are instructions to make a bootable HDD.? http://mazzifsoftware.blogspot.com/2014/01/hp-bios??-unlock-for-dos.html More here. http://forums.mydigitallife.info/threads/49497-HP-??Probook-Elitebook-BIOS-Password-Reset-Utility REO I must inform you that these services are not endorsed by HP, and that HP is... Read more1 more replies
Hi, I have set a BIOS password two months ago, and I am trying to remember now the password I used, but failing :-/. I am able to use laptop without problems, I just cant enter BIOS. I have like 3-4 passwords that I use frequently, but I have tried every possible combination and does not work. Can someone please tell me if there is a certain password policy that could have forced me to not use one of my passwords? Does it require some kind of special characters, what is the minimum number of letters, etc? This information could help me in remembering the password. I know for sure that caps lock is not the problem, since I have already entered this passwords once (when I needed to boot from USB), and it workder, but now I am lost... I have updated BIOS in the meantime, but I doubt that should be the issue. Regards,GoranMore replies
Hello! I need help. I lost my BIOS password on my work notebook. The last employee had an administrator password to all settings of BIOS. But my account has read-only access. I need to turn on virtualization technology but I can't do that. Please, help me to get access to all settings. Model: HP Elitebook 840 G1Product number: H5G26EA#ACB
Hi, Unfortunately, business machines such as Probooks or Elitebooks have more stringent security than consumer models - they don't produce 'halt codes', the password cannot be derived from the Serial No. and the code is stored in non-volatile memory so removing the RTC cell will not reset the password in this case. If you Contact HP Business support they should be able to send you a customised SMC.bin file which you can use at boot to reset the password. Regards, DP-K3 more replies
does it possible to remove bios password on HP elitebook 6930p, CMOS battarey removed but did not reset password, can you help?
You'll have to contact HP for that. You'll likely have to prove ownership before they help you bypass the password though. Removing the CMOS battery on a laptop won't reset the passwords. They are stored in an eeprom instead of an eprom like on a desktop PC. eeproms don't forget when you remove the power. Thats done on purpose to make it hard for a thief to gain access if your laptop is stolen or lost. Unfortunately for you Forum rules prevent me from saying anymore or helping you cheat it. Those type or discussions aren't allowed.1 more replies
I've bought a pre-owned laptop a few years ago online, but just noticed that the BIOS is locked with a password.
Is there any way to reset it or disable it without a password?
Quote: Originally Posted by Izzywizzy
I've bought a pre-owned laptop a few years ago online, but just noticed that the BIOS is locked with a password.
Is there any way to reset it or disable it without a password?
Try the following link;
Hi, I have forgotten my BIOS admin password.Notebook HP Pavilion g6-1260ecOperating system Windows 7 (64-bit)System Disabled "69900575"Sorry for my bad Englishthanks in advanceBest.
@Yen22? Enter 766685715 more replies
System disabled code for forgotten BIOS password on a HP 15 laptop:  Could you be so kind and help on this? Thanks is advance.
Hi: Restart the PC and enter this unlock code... 467852761 more replies
I need help to bypass lockout and get admin password .. the system disabled code is : 54198272 cheers and thanks
Dear Customer, Please try - 41890874 Hope this helps, for any further queries reply to the post and feel free to join us again **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee4 more replies
Hi, We have the Elitebook 1040 G3 and UltraSlim Dock using Windows 7. I am using 2 HP Compaq LA2205wg monitors that one monitor is connected to VGA and the other Monitor is connected to DVI that is connected to a StarTech display port. Display Adapters: Intel(R) HD Graphics 520.The firmware of the Docking station: 2.30 which is most current firmware. After imaging the laptop and we dock the laptop on UltaSlim Docking station you only get the one monitor which is the monitor that is connected by VGA. The DVI/Display port acts like it is not connected to a monitor or anything. When you go to Control Panel > Display > Change Display setting > you see that the laptop is set to mirror what the 1st Monitor has, then on the second monitor if you look at "Multiple displays" you see that it says "Disconnect the display". When I change it to "Extend desktop to this display" Then hit Apply and yes, I get all 2 Monitors working which is good, I can restart/shutdown the laptop and I will get 2 monitors. This is not something we want to do every time I dock my laptop. The next problem that relates to the problem above is when we undock the laptop and it falls asleep for 20 minutes or more we come back to the first problem which is when we dock the laptop to turn it on the lid open or close it still only displays one monitor which is the VGA. We have tried numerous number of things and everything that we have tried doesnt seem to be working so i... Read moreMore replies
I just recently purchased a Samsung 500GB SSD and I want to add this drive to my existing storage on my HP EliteBook Folio 9470m. The laptop currently has 256GB of SSD stock on it and I'd like to add an additional 500GB. I see that there is a connection that I'm missing. Anyone have the exact part that would service this connection? Or try this link if pics don't show up Pictures of what I'm referring to on my notebook Thank you all!!More replies
I have a HP Dock Connector to Ethernet and VGA Adapter (http://store.hp.com/UKStore/Merch/Product.aspx?id=G7U78AA&opt=&sel=ACC) that I use to connect my laptop to an external monitor (HP ProDisply P221) and the wired network. I now want to connect a second monitor (another ProDisplay P221) to my laptop. What are my options? I don't want to buy a full docking station. I read somewhere that a VGA splitter cable would not be useful as it simply duplicates the same display as one sees on the first monitor. I have an HDMI port available on my laptop. Can I use this port with an HDMI to VGA cable and connect the HDMI-to-VGA output to the second monitor? Will this give me a continuous (and NOT a duplicate display)?Thank you for your help.More replies
How do you get WiDi working on this thing. I have 2 identical 9480m on my desk. One still has factory load (Windows 7 Pro x64) on it and the WiDi works flawlessley. One has my base Windows 7 Enterprise x64 image on it. Initially using the HP Driver Pack (v1.02A), I have upgrade both the Wireless to lateset Intel Wireless (v17.10) and and Video to the current HP Intel Driver for the model (10.18.10.3958 A) I run the WiDi installation software (188.8.131.52) and it continually tells me the hardware is not supported. WHAT ELSE DO I NEED????
1) Make sure that your wireless is turned on.2) Do a search on your system from Intel Widi.3) Open the software and search for Widi enabled devices.4) Connect..1 more replies
What's the Max SSD I can upgrade go on HP Elitebook folio 9470m . i7 -3667u, 8gb ram ?
256Gb is the tested capacity.I would expect it to work with greater capacity though.here are the quickspecs:http://www8.hp.com/h20195/v2/GetPDF.aspx/c04111459.pdf1 more replies
HiI have an Elitebook 8470p running Windows 7 Home Edition premium. I purchased the system used, but it was completely reconditioned to new status regarding the operating system. I tried to get into the administrator bios settings but I do not have the password or the sparekey answers for the administrator.I set up the protecttools and set up the user password and I can enter the bios as a user but can only make minimal changes because it is not an administrator.In Windows users and protecttools, however, that name is listed as an administrator.When I try to access the bios under the administrator, still not able to get in, as the administrator bios password still is unknown and is not the same password I set up in protecttools.Is there something that I am not setting up correctly in protecttools, or does it even give the ability to change the bios administrator password? I tried the preboot security option, but all that did was stop the computer from booting at the HP splashscreen as soon as the computer was turned on. I was able to boot by going to the user (not administrator) bios option and used the sparekey for the user booting.thanks
Slug. There are no master password generators for ProBooks or EliteBooks. You will need to contact HP. http://www8.hp.com/us/en/contact-hp/ww-contact-us.html?jumpid=reg_r1002_usen_c-001_title_r0003 Or look at this link. http://forums.mydigitallife.info/threads/49497-HP-Probook-Elitebook-BIOS-Password-Reset-Utility Or replace the BIOS chip. http://www.ebay.com/itm/HP-Elitebook-8470p-8470w-8570p-8570w-8770w-Programmed-Bios-Chip-No-Password-... REO I must inform you that these services are not endorsed by HP, and that HP is not responsible for any damage that may arise to your system by using these services. Please be aware that you do this at your own risk.4 more replies
Oh Great and Powerful HP Laptop Wizards, One of these old critters came my way, via a second-hand palette sale. The BIOS is locked, and I have no idea what the BIOS Admin password is. I can boot into Linux or Windows, but some of the BIOS options could really stand tweaking. Is there any way to reset the BIOS admin password (or reset the BIOS to defaults)? ThanksMore replies
is there anyway to remove bios password elitebook 2760p not showing any code serial 2ce2031sdx product xx048av thanks
Dear Customer, Welcome to HP Support Forum and we are glad to assist you. This is to inform you that all HP Business Notebooks such as Probooks or Elitebooks have more stringent security than consumer models infact they don't produce 'halt codes', the password cannot be derived from the Serial Number and the code is stored in non-volatile memory so removing the RTC cell will not reset the password in this case. Please Contact HP Business Notebook support they should be able to send you a customized SMC.bin file which you can use at boot to reset the password. Hope this helps, for any further queries reply to the post and feel free to join us again **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,K N R K1 more replies
Can you assist with a BIOS password reset on a HP Elitebook 8470p
serial number: [edited Serial Number by Moderator]?
Thanks in Advance.
Thanks but did not work unfortunately. Have logged a case with HP, response below, awaiting reply: Hi,Below are the steps to create the USB Bootable USB Drive and use the HPREADID to get the INFO.TXT file.You need to create the USB boot device and run the HP ReadID from the USB Boot device. Below are the step by step instruction to get the required info.Connect a USB device to the USB on the computerRun the Application HPUSBFW.EXE Ensure ?Device? >>? File System ? : FAT 32 and >> ? Volume Label? is populated as seen in the above image.Select /Check mark the option >> Create a DOS Startup disk Select the Browse Option and Locate the Extracted file USB Boot >> DOS Files in the system.Select Okay and select the start buttonClick on the ? Yes ? Option to format the USB drive (* Note All existing data on the USB drive will be lost ) USB disk will start with message ? Formatting the device? ( * Note : This Process will take couple of minutes ) You Should see a Format completed Successfully Message Click on the Close button to exit of the application. Now copy the P32015_hpreadid.exe file from the d... Read more6 more replies
Hi There! How would I reset BIOA admin user password. cheersCCC I
Hi, Unfortunately, business machines such as Probooks or Elitebooks have more stringent security than consumer models - they don't produce 'halt codes', the password cannot be derived from the Serial No. and the code is stored in non-volatile memory so removing the RTC cell will not reset the password in this case. If you Contact HP Business support they should be able to send you a customised SMC.bin file which you can use at boot to reset the password. Alternatively, see the reply by @REO51ST? on the following link. http://h30434.www3.hp.com/t5/Notebook-Software-and-How-To-Questions/HP-EliteBook-8440p-BIOS-password... Regards, DP-K2 more replies
Need to boot from USB but cant access BIOS due to forgoten Admin BIOS PAssword. Any help?
@adamnic? For that model you will need to contact HP and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password. http://welcome.hp.com/country/w1/en/contact_us.html When talking to the HP rep ask them to escalate your service request. REO1 more replies
I have problem with buing_as_used laptop - Reset BIOS Password EliteBook 8540w - I can't reset with procedure - http://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Reset-BIOS-Password-EliteBook-8540w/td... It's possible to solve this problem ?Like : "SOLUTION: This is what I did and worked like a dream. Contacted HP, told them the problem. They "escalated the case," took my info. The next day I was emailed a file called SMC.bin. It is formatted specifically for my machine, has to match the UUID. Copied file to FAT 32 formatted jump drive, booted it as per the email instructions, reset bios password"More replies
Dear Community, I have a HP Elitebook 8730w and I forgot the BIOS password. I tried all I could remember, I slept several days over it to remember, but I am lost. I contacted HP support but they told me they would not help with a file like smc.bin (which was mentioned in many forums). Any idea how to solve the problem ? I need to change the HDD but do not dare to do so as I cannot set up the new HDD or SSD in the BIOS. Help would very much be appraciated. I do not direclty post P/N and S/N due to privacy regulations in this forum. But if somebody can help me, please send message and I will post all the necessary details. I am student and have low budget so I was gladly using this older but fine Elitebook. But now i am real trouble.
@cecilia78? Download these files. https://www.dropbox.com/sh/zu4kdgxm052l87d/AAAMi-k??fX4AVH8oTCbsOM4X9a?dl=0 Insert clean USB flash drive. Then run USB Image tool. Choose the flash drive then click on RESTORE. After restore remove flash drive. Insert flash drive into locked laptop and boot. ?If HDD is installed remove before booting.? At C:\OUTPUT type CD.. ?Then hit enter? Type HPBR ?Then hit enter? First thing is to save your settings. Select #3 re-program. Press ?S? to save system information. Type HPBR and hit enter. Select ?FIRST RUN? Then select model. After reboot repeat same as above but this time SELECT ?SECOND RUN? Some instructions here. ?If you cannot boot from USB there are instructions to make a bootable HDD.? http://mazzifsoftware.blogspot.com/2014/01/hp-bios????-unlock-for-dos.html More here. http://forums.mydigitallife.info/threads/49497-HP-????Probook-Elitebook-BIOS-Password-Reset-Utility REO I must inform you that these services are not endorsed by HP, and that HP is not responsible for any damage that may arise to your system by using these services. Please be aware that you do this at your own risk.3 more replies
I bought a 8470p with same bios password and now trying to get P32015_hpreadid.exe so I can reset this password, but don't know to get this file from .
Hi, For this particular Model, you'll need to Contact HP Business support and request a SMC.bin file which you can use at boot to reset the password. Regards, DP-K1 more replies