Tech Problem Aggregator

DELL VOSTRO 3500 BATTERY ISSUE (not charging and wont power on computer with charge) HELP!

Q: DELL VOSTRO 3500 BATTERY ISSUE (not charging and wont power on computer with charge) HELP!

So, my issue that ive looked everywhere for a solution to is this. I was about to give this laptop to someone and I reformatted the hard drive to clean it up before doing so. After this I went to dells site and loaded up the drivers for this machine. All is fine up till this point. Then I updated the bios to the newest version a12, and all went fine.

Well, later that day I needed to unplug the laptop and go to a different room and It just turned off after I unplugged it. It wouldnt turn on with battery power either. Plugged it back in and it loads fine but the battery is stuck on 36 percent charge and says not charging. Now im getting a message saying the battery needs to be replaced as well, which is *** because I know that the battery was working just fine before this day. Not only that why wont a battery with 36 percent charge turn on the laptop? Its got the flashing red battery symbol when powered on with the ac adapter but without the computer on, but still plugged in, the battery doesnt charge or have any lights.

I have already tried the uninstalling of the acpi trick, as well as the taking the battery out while its running, or taking it out purging the power and reseating. Ive tried all the common tricks to no avail. Not sure whats going on but I know this battery was good, and it still says 36 percent but wont charge and wont power the laptop on. Hope someone can help.

Thanks Gary

A: DELL VOSTRO 3500 BATTERY ISSUE (not charging and wont power on computer with charge) HELP!

First check: make sure the BIOS (F2 at powerup) recognizes the AC adapter. If it does not, the battery will not charge.
If the AC adapter is not recognized, try another Dell OEM adapter. If that doesn't solve the problem, replace the DC jack:
http://www.parts-people.com/index.php?action=item&id=9935
And if that doesn't solve the problem, replace the mainboard.
If the AC adapter IS recognized, but the battery will not charge, unplug the system, remove the battery and hold the power button for 30 sec. Try again -- if the battery still won't charge, odds are the battery itself is bad.
If the battery is original to the system, it's about four years old - well past its expected lifespan.

2 more replies
Answer Match 105%

Hello everyone. I posted this topic earlier today, then edited it. Not sure if it's in the hands of the moderators again for checking, or if it vanished.  So reposting just in case.

I replaced three things in the last year for my Dell Vostro 3550 laptop. Last July I bought a new slim style Dell AC Adapter and a  new battery, both supposedly genuine. And in March this year I bought a replacement DC Jack power socket connector and installed it to the motherboard. All my parts were not bought from Dell, only other online sites like ebay. So I'll only buy from Dell direct now to assure genuinemparts.
The battery has been charging fine until now when I have to keep the adapter plugged in all the time. It says '8% available (plugged in not charging)' on the taskbar.
* I get the warning message saying that it can't determine the AC Adapter, that it may not charge the battery, and that I should connect a 90w or higher adapter even though my adapter says it's 90w.
* In my BIOS (I have the A12 bios update), next to 'ac adapter type' it says 'none'.
* There's no charging even with the laptop shutdown. I can remove the battery though and with the charger plugged in, the laptop is fine.
* The icon on the front panel illuminates red when I unplug the adapter, but there's no illumination at all when the adapter is reconnected.
* The centre pin inside the plug that is menat to be responsible for charging is still intact and seems cen... Read more

More replies
Answer Match 102.9%

Hi all, So few days ago I have noticed that my Dell Vostro 5470 not charging. It says plugged in, not charging. And sadly it is 0%, so I can't really drain the power, as I've read in some forums. As well, Vostro battery is not portable, that makes things even worse. 
As I have noticed, the error accured after one of Windows update (I currently have Windows 10). Before I closed it (sleep) and left it for sometime running on low battery, so still don't know what what the real issue. I ran Dell Service test  (40min.), which said all is fine - battery is good. Also this show battery is good:

Please help me find the solution, as I am currently not in my home country and laptop is quite needed. Thanks, Kamile

More replies
Answer Match 100.38%

Hi everyone,

My name is Tarun. I have been facing an issue with my newly purchased battery. I did not use my laptop for an year or so because my battery was dead and i didn't even remove that dead battery from the laptop, it was kept inserted for an year. A few days ago I purchased a new battery. When I turned on my laptop with the new battery and tried to charge it, I saw its charged percentage as 7%, I thought that it will be fully charged within an hour or so but it didn't. Although, when I hover the mouse on the battery icon ( right bottom under the tray ), it displays the message as 7% available (plugged in, CHARGING )....Please note, i wrote "charging".

To my surprise, percentage of "battery charging" never increases, I do not know what's wrong with it. Adapter works fine, windows runs fine, everything seems to be working fine.

I discussed with a naive person who repairs laptops. He wasnt sure of the fault but he guessed that that there could be a problem with charging IC. I didn't agree with him because of two reasons, 1st- he is a naive person, 2nd- If charging IC has a problem then it shouldn't have displayed the message " plugged in, CHARGING".

I am pretty much frsutrated and dissappointed. Could someone please help me and let me know what should be/ can be done?

thanks & regards
Tarun Bajpai

A:Dell Studio 1558 | battery doesnt charge even when it shows charging

Take the battery back to where you bought it!

8 more replies
Answer Match 98.28%

I bought the laptop used. it appeared the battery wsdead. I bought a new battery. The battery would stay at 53 percent and when i would unplug the charger it would immediatly shut off. i troubleshooted in the device manager and reset the laptop. Nothing happened. I reset a second time and the battery was charging and the laptop would run off battery power. this soon stopped working. I continued to troubleshoot. i got it to charge again and run off battery power but now it will again not run off battery power. the battery is now at 74 percent so i know at some piont charging was happening. this is very frustrating. Iv built a gaming pc jst recently and i feel like i should be able to figure this out. Any help would be much appreciated.

More replies
Answer Match 94.92%

Hello

Power is not going through to the battery or the laptop. The battery and charger are just fine as I have got them checked plus the laptop just works fine with the current battery. The problem is that I cannot charge the battery or run the laptop by directly plugging in the power cord.

How I messed up:

I was trying to fix my old original dell charger but I accidentally connected the outside two silver wires with the plug but not the middle white wire and plugged it in the charging port. Result: It didn't charge so I tried my other working charger but even that was not supplying the power to the battery or the laptop now.

Question:

Have I burnt something? If yes, what exactly is it and how it can be changed? I am assuming one of the fuses or something of the motherboard is burnt because the laptop and its battery are just working fine. The only problem is the power not going through the charging port to the motherboard. The technician in my area said it cannot be the charging port as it ''looks'' fine from the outside. Something is just burnt inside and that is why the power is not going through. He didn't open the laptop or anything because I did not want to pay. This was just his speculative suggestion. All I need to know is what needs to replaced on the motherboard to make the power go to the motherboard and the battery. Thank you.

P.S. Laptop is not under warranty
 

A:Dell Vostro 1500 - Power not going through to the motherboard or battery

6 more replies
Answer Match 91.56%

I have a Dell Vostro 3500 laptop PC. It had a partially cracked display so I got a new LCD replacement screen and replaced it. When I tried to turn it on it, it powered on but it didn't boot up and there was no display or light on the screen. Thinking that the new one was not compatible, I tried putting back the old one but this time it couldn't come on as well. Fan spins but nothing happens. I tried doing a power reset and replacing RAM chips but to no avail. Normally when a computer boots, you would have to hold the power button a little longer to shut it down. This used to happen but now it just turns off after you tap on the power button. How would a screen do that to laptop?

A:Dell Vostro 3500 won't boot

How did the screen become cracked?

1 more replies
Answer Match 90.72%

1st time posting.
I've got a Dell Vostro 3500 that will run for a day or so, it will sit for a weekend, and it's fine. Then it will just freeze.
I spoke will Dell and went through all the hardware tests which it passed.
Then I re-installed Windows 7 Professional. And I installed Office 2007.
It sat on but unused for the weekend. I came in and was happy that it was still running. Later that day it froze again under no load. So I installed Speedfan with the suspicion that it might be overheating and if it did freeze I'd get the temperature readings from when it did.
This morning, with Speedfan still running I opened Word and closed it, no problem. Then I opened Outlook and before I could start to configure it the machine froze again.
So I checked the even logs, nothing in Applications and nothing in System.
We've got about 30 of these Vostros at work here and nothing like this has ever happened with them. I am at a loss on what to do next.
Maybe the power supply is sending a jolt through the system and causing it but I have no way to monitor that.
Any suggestions will be gratefully welcome. Thank you.

A:Dell Vostro 3500 intermittent freezing

I used it most of the day today without incident.
Configured the power options to never hibernate.
Turned off all WLAN services.
Left it on for the weekend. We'll see what happens on Monday.

6 more replies
Answer Match 90.72%

i got problems with my nvidia driver after i uninstall window 7 home basic to ultimate..

when i try to install the nvidia, the installer said that the driver is not compatible with the windows..

i even uninstall the ultimate to home basic back...still the driver problem occur..

update latest nvidia driver 258.96 still occur

im using nvidia graphic card GT 310M n the laptop got hybrid technology,which means it can combine with intel accelerator in save mode power..

plezz help..thx

A:Dell Vostro 3500 nvidia problem..

Did you get the driver from Dell or NVIDIA?

2 more replies
Answer Match 90.72%

Hi,
All my efforts to configure my win7 on a Dell laptop (Vostro 3500) to identify its internal webcam failed. I tried a few del drivers, but none worked.
Any suggestion or reference will be appreciated.

A:Webcam isn't identified on Dell Vostro 3500

  
Quote: Originally Posted by chermesh


Hi,
All my efforts to configure my win7 on a Dell laptop (Vostro 3500) to identify its internal webcam failed. I tried a few del drivers, but none worked.
Any suggestion or reference will be appreciated.


Hi chermesh, have a look here webcam driver for dell vostro - Dell - Search - All Dell.com ,if you have the original Vista drivers for the webcam you can use those in compat mode Compatibility Mode

2 more replies
Answer Match 90.72%

Hello
my Dell Vostro 3500 shutting down very frequently after booting up in couple of seconds some time or in minutes very frequently. I format the complete system and removed all the installed software's and reinstalled the windows 7 home premium operating system, but no improvement the same problem not resolved. can you please suggest the cause of the problem

A:my Dell Vostro 3500 shutting down very frequently

Hi
I perform the steps listed for on-board diagnostics,
i got the below message:  "Error code: 0146, Msg: Error Code 2000-0146, 
Msg: Hard Drive 0-self test log contains previous error(s), The give error code and message can be used by Technical Support to help diagnose the  problems"
as per Dell system support I replaced the hard drive to 500 GB (purchased from DELL), but I had the same problem repeated after booting the windows.
when i am trying to browse the internet web page it is shutting down immediately.
Again i run the diagnostics, i got message that "there are no errors"
can you please help me/suggest me the reason for this problem?
my Dell Laptop service tag: F2TBCL1 
Thanks in advance for your support

1 more replies
Answer Match 90.3%

I have had my Dell laptop for almost two years now. I replaced the battery before the warranty expired (1 year?). The battery was working fine, but I was starting to have to jerry-rig the angle of the power cord in the socket to charge the battery. I purchased a knock-off AC adapter replacement. I started getting error messages almost immediately when booting up that cord might not be compatible with the laptop. As it was working, I didn't worry about it. The power light start flashing in a particular pattern then, which it has been doing for months (three fast orange flashes and one long white flash). Historically, a white light has meant "charged" and an orange light has meant low power. The AC adapter became increasingly less efficient in charging the battery until it ceased to charge it at all. I purchased the Dell AC adapter recommended for the newest version of my laptop model. There was no noticeable change. (I understand from Dell that the problem may have been that I purchased a 90W adapter, compatible with newer versions of this model, but that I should have purchased a 65W adapter as my laptop is older.) I returned that adapter to Dell and then purchased a re-furbished Dell 65W AC adapter through Amazon. Again, no noticeable change. The battery is taking absolutely no charge from these cords. As I remove the power cord from the socket, the computer instantly shuts down.

When I hover over the battery icon, it says the battery is 0% charged and that ... Read more

A:Dell Inspiron 1545 - Power cord not charging battery

15 more replies
Answer Match 89.88%

Yesterday i was trying to install windows on to my dell vostro 5470 but later i want to make some changes so i exited the installer since then my laptop wont boot up not even power led blink
When I tried to press power on only battery led blinks once no other indications even i have connected the supply
Please help what to do futher?

More replies
Answer Match 89.04%

When connected to wifi is shown next to her on the list of network information No internetWindows 10 installed driver "card Broadcom 802.11n Network Adapter."In detail the properties of the card in the ID section of the equipment is:PCI \ VEN_14E4 & DEV_4727 & SUBSYS_00101028 & REV_01On the device, "bcm94313hmg2l"On the Dell Vostro 3500 laptop that I did not find drivers for Windows 10Please help.

More replies
Answer Match 89.04%

i don't exactly know where the best place to put this tread is, or if this is even the right forum. But i'll make a post here anyways.

So two days ago my laptop was not able to turn on at all and so i checked the ac adapter and it was beeping so i got brought a replacement from Canada Computers.

So everything after here is with my new ac adapter:

Now it powers on but if the power is connected after the computer starts up then the ac adapter is beeping and the computer no longer receives power but after a random interval of time the beeping stops and computer is charging again.

However if i put in the power line before the computer starts the power line is beeping at first but once i boot the computer the beeping stops and windows shows the power as connected.

Also when i change the Battery Mode in the Lenovo energy management panel the power disconnects and the ac adapter starts beeping again and after another interval of time the power is recognized by windows again and the beeping stops.

As well if i plug out the power supply from the laptop and plug it back in it takes a random interval of time for the power to come and there is also beeping.
So is there anything that i can do to fix this problem.

Thanks,
Harry

A:Laptop power issue, sometimes wont charge.

I found this article dated 3 March 2014

What to Do if Your Laptop Is Plugged In but Not Charging | PCMag.com

2 more replies
Answer Match 89.04%

Ok ive scoured forums and websites but havent found my exact answer to this issue. I got a vostro 1015 free with a bit of a cracked screen(nothing to bad i cant work around till i order new one) but i installed win 7 ultamite and updated fully. Started setting it up for use with other 3rd party apps(mainly trying to setup android x86 through virtual box manager) when at first started blinking on charger led next day and wouldnt power up. Well finally got it to power but then sense it has been auto cutting stright off. And now it wants to boot to no screen sometimes others it boots up but post takes forever most times. Then other times it takes about 2 min before it even reacts to hitting the power button on.But almost every time it ether goes blank screen then powers off a couple min later or just shuts off entirely. Lcd test passed, cant complete diagnostics couse it cuts off right at end of mem testing so far. Ive systematicly taken ram,hdd,wifi,cd/dvd drive out and tried each time to boot. No success. Rarly can get a few sec in. WIndows before kill. Also i am aware i do have faulty battery(will replace) but i have also done these tasks of troubleshooting with and without battery and with a seprete charger. Any advice or idea i havent tried is much welcome....atm i have it dissassembled and checking all connectors. Also the power button broke off ribbin but got a spare to replace it.

A:Dell vostro 1015 power\graphics issue?

Sounds like it has some serious issues, you probably have a motherboard issue and it is taking a long time to pass post or isn't passing because there is something wrong and it can't pass so it won't move on.  Sounds like you are going to have to replace it.  All the stuff that you are mentioning that has happened sounds like a failing component on the motherboard that finally just totally failed and now Intermittently works but doesn't stay working very long.  Everything that is removable you have tried to boot with it not connected and still having the issue, then there is something on the board itself.

2 more replies
Answer Match 88.62%

HP g6-1b60us Notebook PCHere is the situation and symptoms. Battery not charging. Battery icon indicates battery being charged, but it sits at 5%. Have bought a replacement HP battery and that battery will not charge also (it sits at 50%, which I assume is the initial charge it came with). Run the HP Support Assistant and both batteries fail the test saying that cell 4 is bad (cells 1 to 3 have charge, but cell 4 has a 0 reading, even in the new battery). (Is there a problem accessing/charging cell 4?)When the battery is installed and the AC adaptor is unplugged, and the laptop is turned off, the battery charge LED shows a white LED (red/amber indicates that it is charging the battery); now the only time the LED goes out is when the battery is physically removed. Before the problem began, the battery charge LED would be off when the battery was installed and the charger was not being used. Now the battery charge LED goes off only when the battery is physically removed.What I have tried:Cleaned the contacts.Bought a new HP battery.Tried the complete discharge method of turning the laptop off, removing the power cord and battery and holding the power on key for over 30 seconds.Have done safe restarts.Reset to HP recommended settings.Suggestions/recommendations?

More replies
Answer Match 87.78%

I have dell vostro 3500, and have been infected by windows 7 security 2011 trojan I cannot get rid of it won't let me download any virus scanner and my pc trend does not remove it. Also how do i boot the laptop into safe mode?

A:[SOLVED] windows 7 security 2011, win 7 home, dell vostro 3500

correction, the virus is win 7 security 2011

2 more replies
Answer Match 87.78%

My Dell laptop will charge and operate for several hours off a new 6000 MAh battery but the icon in the tray inidcates that it is always on line power. Although both the CD and floppy drive work when installed in a bay the system not indicate that they are present. I have updated the bios from Dell but that does not help. Any ideas would be appreciated.

Jerry
 

A:Dell Inspiron 3500 charges and runs on battery but cannot find battery or bay devices

Still under warranty, isn't it? Call Dell for a repair trip.
 

3 more replies
Answer Match 85.26%

My laptop battery icon is showing this and still not charging since two days. If i plug out the adapter, the percentage showing decreases. But when plugged in, it is not increasing and still 34% since two days. What should i do to make it charging again?

More replies
Answer Match 84.42%

After my friend's laptop wouldn't run on battery power OR charge the battery I tried many "fixes."
 
Shockingly none worked that I found.
 
Only one thing worked for me to my surprise.
 
A last ditch effort was to open up the laptop (sony pcg-81114L) and disconnect the cmos battery for a few minutes to reset the CMOS.
 
To my surprise, when powered on, the battery instantly showed it was charging AND when removing the power plug the battery POWERS the laptop now! (and I'd thought I was wasting my time.)
 
Worked with an off brand battery also.
 
Many times this has saved many computers that have odd "unsolvable" things wrong with them.
 
Surely someone else has done this also but I haven't seen it posted anywhere to my knowledge.
 
Thank GOD for bringing the idea to remembrance!

A:sony vaio won't charge battery or run on battery power (CMOS BATTERY FIX!)

Hi askfault,
Do you have any information on how this fixes the battery problem? would be interested to know.
 
Xen

1 more replies
Answer Match 83.16%

Hi,I have a Lenovo Z50-70 running Windows 8.1. The laptop is relatively new, bought in Jan. 2015.Some time ago, the original battery suddenly started to have a problem where it would say 45% available, plugged in, not charging. No matter what fixes I tried (after looking through a lot of articles, posts, comments, etc.), nothing made the battery start charging again. It always stays at 45%. Also the battery light/indicator on the front of the laptop is always blinking white.So I got a new battery, put it in hoping that it would work and charge up to 100%, but the new battery is having exactly the same problem as the original old one! It will only charge up to 45%, then it says plugged in not charging. The battery light is again always blinking white.What do I do? How can this be fixed? What's going on?Appreciate any help. Thank you very much.

A:Lenovo Z50-70 battery plugged in not charging, won't charge no matter what I do

Sounds like it may be either the charger or the charging port at fault here.  However, I have a couple of questions...1. Does the battery charge increase at all if you leave the machine turned off and plugged in, or does it still report 45%?2. Does it power on when only on battery power?3. Was the new battery a new, genuine Lenovo part?There seem to be a lot of people reporting similar issues with this model unfortunately.

6 more replies
Answer Match 81.06%

Hello.
I've been using a Dell inspiron 1545 from about 3 years now and exactly after 2 years of my buy, the battery failed and it started showing me to replace the battery and always notified me about contacting dell for a new battery.
I didn't take this of much concern so i just ignored the message and kept on using my battery with my adapter plugged in. After 4-5 months of such usage, My battery completely failed and doesn't even offer me even a minute of backup, when i remove the power socket. Then i realized the importance of a new battery and then bought a new battery from Dell.
Its the same battery with the same specs and also the same family type. After i removed my defected battery, I replaced my new bought Dell battery and realized that my battery is working fine. its charging well but at some time, it says "Plugged in, But not charging" Which is rare for any new battery, which is bought brand new.

This is how it looks now after i remove the AC adapter plug and when i depend on the battery backup. it is providing me a backup, but I see a yellow exclamatory mark beside it. Which I think should not be present. it also says "Low battery" when there's already 99% of battery left!
I've also followed some online steps
1) updated by BIOS to the latest  2) Followed some other steps like uninstalling the battery ACI in the device manager and etc...
i would love to get this problem solved. I'm using a PA-12 family adapt... Read more

A:Bought a new dell battery and still my laptop battery doesn't charge!

Hi Utkarsh. I Actually FIXED this problem months back. and I exactly want to help you on this so that you can fix it yourself too..
the problem which is creating your battery to show an exclamatory mark is your power settings.
so follow these steps to get rid of that sign and a perfectly working battery.
1) Click on your battery icon (left click) you should see an option called " More power options" at the bottom of the popup.
click "More power options"
2) Now you will be taken to your control panel where you can see all of your power plans and under each plan, you will see an option called "Change plan settings"
3) Click on "Change plan settings" for your active power plan. Now you will get redirected to another control panel window, where you can see two kind of power options to get adjusted. that is, when you battery is plugged and when your battery is unplugged.
4) Don't touch those options, just click on "Change advanced power settings" at the bottom left of that window. THIS IS THE AREA WHERE WE NEED TO FIX!
5)After you click on "Change advanced power setttings", you will see a POWER options popup, go to the bottom and then you can see something called "Battery" with a plus sign on the left. click it.
6) Now you just have to change the levels for the following values
                   --> Critical battery level ( you can change it to 10%)
&nb... Read more

24 more replies
Answer Match 80.22%

Recenty I install Windows 8 to my laptop (Dell Vostro 3300). But When I plug in the adapter, it just a few seconds to charge and back to  not charging anymore. even when I shutdown and plug in, it still wont charge.
I already try to uninstall the ACPI driver and unplug, restart and plug in again. in fact, I already try all options that show when I google it.
I try to switch with other batterie and adapter from my friend with same version of my laptop, but  still it wont charge. please help me to solved this. thank you.
 

A:Dell Vostro 3300 in Windows 8 Not Charging When Plug In

Hi BILLY_SHN,
Are you using an original Dell adapter? Is the adapter frayed? When you plug in the adapter to the system, does the adapter stay in firm or does it fall off easily? Is there any charge on the battery available?
If the battery charge is more than 10% - then update the BIOS - http://dell.to/28ORaZe 
Restart the system and press f2 key to enter BIOS - check the adapter status in BIOS with and without the adapter plugged in. Also, wiggle the adapter cable at the end and see if the status changes in BIOS at any point.
Restart the system and press f12 key on startup - choose diagnostics. Let it run the diags and if you encounter any errors - make a note of the complete error and report the same to us.
If there is no warranty, then you could contact our team to get a quote for a paid service call - http://dell.to/1vnT6CQ
Write me a private conversation with the service tag and your contact details(Name and Email) for case records.
Keep us updated.

1 more replies
Answer Match 78.96%

Can someone help me with this problem? So I just received my brand new Dell Inspiron 15 3000 and the battery is not charging. It says it's "Plugged In, Charging" but it never goes up and stays at 0%. At first I thought I just need to plug it in for several hours but it's been 5 hours now and still the battery stays at 0%. I tried running the BIOS Diagnostics just to see if there are problems and there's none. The battery status says everything is running normally and the Battery State says it's Idle. I tried draining the flea power several times, removing and reattaching the battery, but to no avail. I'm getting really frustrated and I'm really close to throwing this laptop back to Dell. 
I read somewhere that I have to update the BIOS but it won't update unless the battery is charged at least 10%. Someone also suggested that Windows 8.1 is causing the problem. I haven't even started using this laptop and it's already giving me a *** ton of problems. Any help would be much appreciated! Thanks guys! :)

More replies
Answer Match 78.96%

Hi, ..... I am new here, please bear with me.  My battery stopped charging, so tried new lead, didnt work, tried new battery, didnt work... did the take the battery out disconnect AC, hold button down for 30secs trick.... didnt work....   LED lights were both white to begin with but after re- booting  I now have a solid orange battery  light. Laptop doesnt start if I take the battery out and just use AC, but I read somewhere that some Lenovos do that..... so .... any ideas as to what might be going on? I have read a lot of posts about possible solutions but no luck, so here I am, thanks in advance Elaine

More replies
Answer Match 77.7%

Hello learned sirs,

I have recently bought a Dell Vostro 1014 Laptop. it has been acting up recently a lot and the following is occuring :
1. automatic crashing of system
2. BSOD ( i have attached the dump files and all the other files after running the program as listed in instructions)
3. freezes in between randomly, sometimes even in middle of startups.
4. i am not even able to run HDD regenerator to see wether i have bad sectors or not
5. i have a small doubt that in addition, when i plug in my charger it freezes up again as well.
6. i was not having these problems for over last 8 months . Please Help

PS NOTE : i do surf the web a lot, i use torrents but i also have Malwarebytres anti malware and MS security essentials installed on my system.

Any help will be greatly appreciated...

A:BSOD dell vostro 1014, hangs when charging, auto shut downs

Don't have both Malwarebytes and MSE running at the same time. They will conflict with each other if they both have AV engines running simultaneously.

Anyways, you have hardware failure, most likely CPU/Mobo/PSU. Most of your bugchecks are 0x124 WHEA errors reporting consistently that the bus for your CPU internal L0 cache is failing. There's also heavy corruption going on with a good bit of the other bugchecks.

If you want, you should first try and update all Dell drivers, especially your BIOS and CPU/chipset drivers. While I doubt this will resolve the issue, there are rare cases which this is caused by BIOS problems or even a messed up/buggy chipset driver.

Your laptop should still be under warranty. You'll need to send it to Dell and have them service or replace the laptop. There's nothing here that you can - nor are you permitted - replace on your own.

6 more replies
Answer Match 77.7%

I have a dell Vostro and my battery died on me. On the battery it says "Capacity 56Wh". I found some batteries at batteries.ca and they are for my laptop but they are rated different they say " 4600mAh" instead. Can some one tell what the difference between these 2 ratings are. Also there is a battery there that says "6600mAh". Doest this mean it would last longer?

thanx
 

A:Dell Vostro battery

You have to do a conversion, see here for an explanation: http://www.camerahacker.com/Definitions/Battery_Capacity_Conversion.shtml
But yes, the higher the number, the longer it will last.
 

1 more replies
Answer Match 76.86%

my brandnew laptop has a battery that will not charge.  there is message on screen when i open laptop that talks about smart ac adapters and that computer exceeds power rating.  what is going on.  what do i do to get battery to charge? 

More replies
Answer Match 76.86%

hope you can help ..i have an acer laptop and it wont charge the battery anymore i have bought two new battery now as replacments and laptop works with a new battery but it wont charge wonder if it is the connection port for the charger as it doesnt light up anymore thanks
 

More replies
Answer Match 76.86%

The battery on my dv6-6026tx laptop stopped charging, however windows still says "plugged in, charging" just the percentage stays at what ever it was when it was plugged in (currently 15%, for the last 2 hours).If i unplug the charger the battery will discharge normally.If i take the battery out while the computer is running, the laptop will stay on and run on the charger as it's supposed to.I have tried charging the laptop both while on and off, and have tried booting it up while plugged in and while unplugged.Help?

A:battery wont charge

Run the HP Battery health test in the HP Support Assistant. It will read the data in the battery like the number of cycles...like odometer on a car and also the health of each cell. The most likely thing is that the battery needs replacement. They do not last forever. 

1 more replies
Answer Match 76.86%

i have a dell inspiron 1525 when i got it a year ago the battery didnt work... about 2 weeks ago the hdd died so i replace it with a wd blue 1tb the next day the power wire crapped out (the wire wore at the plug) but i was able to take it apart and fix it... yesterday i noticed the battery had some charge (63%) but still if i put my cursor over the icon it says connected but not charging... what would cause the battery to catch a charge after a year+ of not working to it charging then not again?????

A:battery wont charge

Actually, this happens to me on occasion with a similar laptop. Try unplugging the power cord from the outlet and from your computer for about thirty seconds and then plug it back it back in. If it doesn't start working after doing that three times, restart your computer. That usually fixes it for me.

7 more replies
Answer Match 76.86%

hi,
my last battery for my HP pavillion dv5000 laptop wouldnt charge anymore, so i got a brand new one, only to find that THAT new one wont charge either. my computer is only 2 yrs old. does it sound like an internal problem that requires proper repair, or is there a setting i have to check or a formatting procedure i need to do? help! its so frustrating without a battery!
 

A:battery wont charge

9 more replies
Answer Match 76.86%

i just put in a brand new battery in my HP laptop last week, and ive noticed that the battery, after a few uses, is not recharging back up to 100% when i have it plugged in. its now at 42% and wont recharge. what could be the problem?
 

A:battery wont charge

6 more replies
Answer Match 76.44%

So I bought my laptop this week. It's Xps 15 9550 FHD but I faced an annoying problem.
The laptop's battery won't charge over 99%! it says: "one minute to finish charging", it's been an hour and it's still stuck.
Note that yesterday it was working fine and Charging to 100% without a problem 

A:Dell xps 15 - Battery won't charge over 99%

Hi OXCRYSIZ,
Thank you for writing to Dell Community Forum.
Please update the BIOS and chipset driver from our Dell Support site.
Was there any recent hardware or software changes?
What is the status of the battery and adapter in BIOS <F2>?
Please private message us the service tag of the system along with your email id.
To private message: please click my DELL-username and send me a Private Message 
(Note: please don't mention the service tag or email id on the public forum as it contains your personal information).

1 more replies
Answer Match 76.44%

Hey
I have a dell Inspiron 2200 that will not charge it's battery. I have buy a new battery for it and yet still it will not change the battery at all. When I boot the laptop it show it is charging the battery and I leave it all night on charging but it does not move. So many be there is some resister that I need to check or change. Question is what can I do for it to work. What do I need to check or test to see if it is getting power to charge or have right reading to make this problem solve.
 

A:Dell Will Not Charge Battery

Could well be a loose or defective DC power jack -

http://www.notebooksolutions.ca/zc/index.php?main_page=product_info&products_id=1859

http://episteme.arstechnica.com/eve/forums/a/tpc/f/579009962631/m/118002886831
 

2 more replies
Answer Match 76.02%

Hey all, Happy Holidays to everyone

Someone I know has got a Dell Vostro 1000 laptop and for some reason the laptop says that the battery/charger is undetected and then the charger can't charge the batter. I took out the batter and blew out the terminals that connect it to the laptop and that didn't help. I did notice that the battery said a voltage of about 14.5v on it. I have looked at batteries on the internet and they all seem to say that it should be 11.1v for that laptop. I then looked at the charger and it said 19.5v on it. Now in my mind that sounds a little odd as this laptop now has 3 different voltages all before the VRM's.
Basically I was just wondering if any one could shed some light on this problem and why the voltages are like this.

Thanks, Jack-O-Bytes
 

A:Dell Vostro 1000 Battery Problem

10 more replies
Answer Match 76.02%

Hey, im using an acer aspire. I think I dropped the laptop twice yesterday by mistake when it slid off the bed whilst I wasn't looking.

The charge light comes on, but it doesn't charge. I really need help, and im not experienced with computers. My charger connects to a small hole on the right hand side of the laptop.

Acer 3680
Model number : ZR1
I really really need help, this is the 3rd time my laptops failed me. My dad bought it and he'll be dissapointed in me a lot and i'll have to go through a hard time if he finds out again that I messed it up. =[

-Thanks in advance, Shafski
 

A:Laptop Battery wont Charge.

Oh yeh, and when i try connecting the charge to the thing where it charges it, and then take it out after a while, it has some weird smell... like a fuse lol.
 

3 more replies
Answer Match 76.02%

Hi guys,  My battery is no longer going above three percent when plugged in. I have a lenovo y40, the warranty just expired last month, and lenovo is not really helping. I'm very frustrated. Everything was fine, until I turned my computer on this morning and realized it wasn't storing power. After reading around on the internet I determined a few things. A) The battery itself is fine, I ran a battery report... and it shows a sudden drop from 97% to 0% to 2%, and then back to 100% in a matter of minutes. Battery Log   < Click to see my log B) I think the issue is primarily a software one, becuase when I disable microsoft ACPI Compliant Control Method Battery in device manager my computer still runs for hours at 0% without being plugged in. Anyone else have this issue or know a solution? I'm a college student and I need this laptop to work on the fly for me. It's barely been over a year, and im already having issues.... someone help I can't afford a new lp!!!!  











Solved!
Go to Solution.

A:Lenovo Y40 Battery wont charge.

In response to customer reports of unexpected battery gauge behavior on Y40-70 and Y40-80 laptops, Lenovo determined the battery gauge software is performing as expected. The unusual gauge results being reported are a reflection of the battery reaching end of life.
 
Lenovo has released a Service TIP to assist customers with obtaining battery replacements under warranty, or if out of warranty, to find a replacement battery from Lenovo-approved vendors. The Service TIP can be found here: https://support.lenovo.com/us/en/solutions/sf16-I0023
 
The part numbers for Y40-70/80 batteries are:
Y40 SP/A L13M4P01 7.4V48Wh 4cell bty (Y40-70/Y40-80) 121500248
Y40 LG L13L4P01 7.4V48Wh 4cell bty (Y40-70/Y40-80) 121500249 substitute part 121500251
Y40 CP/C L13C4P01 7.4V48Wh 4cell bty (Y40-70/Y40-80) 121500259 substitute part 121500251
 
To determine which battery came with your Y40 notebook, instructions for removing the bottom cover can be found in the Hardware Maintenance Manual pdf here. An alternate to opening your system (which does not void warranty) is to search for batteries using the model/product number located on the bottom cover.
 
Thank you,

1 more replies
Answer Match 76.02%

Hi,my laptop battery will not charge when plugged in, it stays on 0%, ive purchased another battery from HP, but that hasnt solved the problem, Have tried to uninstall the Microsoft ACIP driver but didnt help, HP battery check comes up with UNKOWN , (93) the hp bios battery check shows unknown aswell, so stuck on this please help

More replies
Answer Match 76.02%

Hi,
I am using a HP Laptop, 6314tx. It has been 1 year and 9 months since I am using it. In the past couple of months, I have experienced a battery problem. My laptop battery doesn't charge more than 33%. It was 67% first, then came down to 43% and now 32%. Sometimes, it shows '100% available (plugged in, charging).' But, when I click on the battery icon, it again shows as '32% available (plugged in, charging).'

Is there any solution to this?

A:Laptop Battery Wont Charge

Hello Mrigankp,

You might use this HP battery test to see what the health of your battery is. It may be time to get a new battery or charger. You can read more about this test here.

Hope this helps for now,
Shawn

9 more replies
Answer Match 76.02%

I bought this HP laptop not so long ago, and just recently it has stopped being capable of operating on battery power. In addition, it is constantly charging the battery, but the battery charge meter does not rise. I was just wondering if anyone has any suggestions on how to fix it myself, or will I simply have to part from the laptop for a few weeks/months to send it back to the manufacturer?
 

A:Laptop: Battery does not charge/power

10 more replies
Answer Match 76.02%

I have an NV7802, original battery. Windows 10. Last night I noticed that the battery was not charging whike plugged in. I removed the battery, plugged the adapter in no power. Purchased an adapter this morning, battery charges for about 10 seconds. Battery is now dead and laptop will boot up when plugged in with the battery installed, lets me logon and then shuts off with no lights on the front panel. I think this a windows problem and I have notified them also.











Solved!
Go to Solution.

A:No power, battery does not charge when plugged in.

You're welcome.

4 more replies
Answer Match 76.02%

I have an NV7802, original battery. Windows 10. Last night I noticed that the battery was not charging whike plugged in. I removed the battery, plugged the adapter in no power. Purchased an adapter this morning, battery charges for about 10 seconds. Battery is now dead and laptop will boot up when plugged in with the battery installed, lets me logon and then shuts off with no lights on the front panel. I think this a windows problem and I have notified them also.

More replies
Answer Match 75.6%

Greetings--- I am a novice at fixing problems. When my Dell INSPIRON 8600 LAPTOP boots up it starts with this message " The Ac Power Adapter type cannot be determined. This will prevent optimal system performance" It then gives me 3 choices F1 continue boot -- F2 utility setup -- F3 ignore message in the future.

The laptop will not run unless plugged into charger as the battery is less than 7% charged and I receive a warning about the same.

THE BATTERY WILL NOT CHARGE UP BECAUSE????????

I have had this laptop for 4 years and have had 0 problems til now.

Does anyone have an idea on what to do now?? Laptops are portable but I have to stay tethered to the cord to use. THANK YOU scoop2.2
 

A:Dell laptop will not allow battery to charge?

9 more replies
Answer Match 75.6%

I have a Dell laptop M1330 that was in perfect working condition until my son spilled his cup and water seeped under base and into the computer. A little water came onto the screen but it dried out and everything seems to be working fine with the exception of the battery which will not charge. I bought a replacement battery and AC Adapter but neither of these have changed the situation. The warranty is expired. Any ideas on what else it could be?

Thanks for your ideas.
 

A:Dell M1330 Battery Won't Charge

The water may have damaged the motherboard and the components for charging

This may not work but should be no harm in trying
take the battery out and remove the adapter - hold the power button for a full 60 seconds - it has fixed boot issues before - i dont think it will help - but have no other suggestions to make
 

2 more replies
Answer Match 75.6%

Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft® Windows Vista™ Home Premium , Service Pack 2, 32 bit
Processor: Intel(R) Pentium(R) Dual CPU T2370 @ 1.73GHz, x64 Family 6 Model 15 Stepping 13
Processor Count: 2
RAM: 2037 Mb
Graphics Card: Mobile Intel(R) 965 Express Chipset Family, 448 Mb
Hard Drives: C: Total - 114431 MB, Free - 68579 MB;
Motherboard: Dell Inc., 0U990C, , .9DFVNF1.CN7016685602XP.
Antivirus: AVG Anti-Virus Free Edition 2011, Updated and Enabled

Right now it is running with no battery installed per a question from 2007, proving the power jack is ok. Now what else could it be? I replaced the adapter cord. This laptop has been without a working battery for a while. The original battery was a 14.8V and this one is an 11.1V, could that be the problem???

I will not have Internet access to your answer until Tuesday on a break from class.

TIA for any and all replies,
Chyann
 

A:Dell lapptop battery does not charge!?!

Voltage is most certainly an issue but how old is the battery? DId it just stop working or continue to decline in charge capacity etc?
 

1 more replies
Answer Match 75.6%

Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft® Windows Vista™ Home Premium , Service Pack 2, 32 bit
Processor: Intel(R) Pentium(R) Dual CPU T2370 @ 1.73GHz, x64 Family 6 Model 15 Stepping 13
Processor Count: 2
RAM: 2037 Mb
Graphics Card: Mobile Intel(R) 965 Express Chipset Family, 448 Mb
Hard Drives: C: Total - 114431 MB, Free - 68579 MB;
Motherboard: Dell Inc., 0U990C, , .9DFVNF1.CN7016685602XP.
Antivirus: AVG Anti-Virus Free Edition 2011, Updated and Enabled

My laptop battery will not charge with my original adapter so I bought a new one, along with a new battery.

Right now the laptop is running with no battery installed per a question from 2007: "If it's not giving you a good connection, it won't allow the laptop to charge the battery. Try taking the battery out and powering the computer only through the power adapter.", proving the power jack is ok.

Now what else could it be? I replaced the adapter cord. This laptop has been without a working battery for a while. The original battery was a 14.8V and this one is an 11.1V, could that be the problem??? ***That is not the problem because the battery was partially charged from the factory and the laptop ran off it but now that it is low, it will not charge again.***

TIA for any and all replies,
Chyann
 

A:Dell lapptop battery does not charge!?!

Yes, that could be the problem. You need to have the same voltage and other specs per the OEM's requirements.

Your system requires 14. 8V and 11.1V is NOT enough to run it.

You need to get yourself the correct battery and charging unit.
 

2 more replies
Answer Match 75.18%

Hello all. Last night, I had the scare of my life. In bed using laptop and all of a sudden a crackling sound and thick smoke thick wafting in front of me, pouring out of my laptop. Heart pounding I jumped out of bed, pulled the PSU jack plug out, and like a hot potato in my hands, got it off my bed and ran into the kitchen with it and put it down in the sink. No water poured over it, I let it smoulder and the smoke stopped after a few minutes.
My duvet cover right over my legs got burnt and fortunately didn't have time to burn further through do no damage to me. 
These are the pictures after I managed to prise the melted battery from its compartment. Thank god this happened while I was here and not out when it was in sleep mode sitting on the bed. 
I removed the harddrive, optical drive and one stick of ram and bootedbooted with just the psu to test if the laptop still works. It boots fine. So I'll put back the harddrive and do an Acronis True Image backup.
[IMG]s17.postimg.org/.../IMG]
[IMG]s16.postimg.org/.../IMG]
[IMG]s21.postimg.org/.../IMG]
[IMG]s12.postimg.org/.../IMG]
[IMG]s16.postimg.org/.../IMG]
[IMG]s22.postimg.org/.../IMG]

I bought this battery from ebay at the beginning of the year.  It said it's genuine and looked genuine but I suspect it wasn't. My question is, is this purely the fault of a fake battery? Would a genuine Dell battery do this?

I'm thinking of buying spare parts from ebay and transferring the motherboard and scr... Read more

A:Battery caught fire - Dell Vostro 3550

Any lithium ion/polymer battery can explode in flames -as we've seen with the genuine Samsung batteries in the Note 7 issue.
It's more likely to happen with third-party batteries, which often lack the protection circuit genuine cells have.
If the system was being used on a soft bed surface, the cooling vents were likely blocked - that alone could have raised the temperature high enough to cause the incident.
You'll need to contact your seller to find out whether the battery is original Dell - though even if it appears to be, it may be that someone replaced the cells inside -- i.e., "refurbished" the battery.
It's likely not worth repairing this system - you can easily buy a used but much  newer, more capable system than this one, which is now on the order of five years old -- for less than what the repair parts will cost.

2 more replies
Answer Match 75.18%

Hello,  My G500 wont charge over 60% once I passed on Win 10. When on Win 7 I had this handy tool to optimize battery charging to 60%. Now I can't find a solution to have my battery fully charged. Same happens when plaeed on high performance

More replies
Answer Match 75.18%

I have a dell Inspiron 8200 XP Home ed. , it runs great on the power supply ac. I put a new battery in and then it runs off the battery and not the ac , the battery isnt charging either.Is there something i need to change? I checked hardware settings , nothing about making it stay on ac power.
 

A:Solved: Laptop wont charge a new battery.. ???

8 more replies
Answer Match 75.18%

I have a Asus K53SV laptop. I have replaced the battery and the charger. While the laptop will run on AC power it will not charge the battery. It says plugged in not charging. If I restart the laptop I get an error screen that says the charger is not recognized. Is there a solution to this? I know there is an identification pin in the plug end of the charger and it is still there.
 

More replies
Answer Match 75.18%

I plug it in and it stays at 5%. It acts like it is going to charge, for less then 30 seconds and stops. I keep it plugged in but the percentage of charged power is slowly dropping. I got this last December but for some reason the warranty was started before I got it. I am not pleased and need to fix this. Any ideas? Thank you.

More replies
Answer Match 75.18%

I have an Alienware 14, and recently it refuses to charge past 45%. I'm aware it may be an issue with the battery, but the thing is that it used to do this a while back, with 53%. and then one day, it just fixed itself and i've been fine at 100% for months, until yesterday when it just went down to 45% (as i';m looking at it now, it says "46% available (plugged in, not charging) does anyone know what might be the reason? I've tried updating the BIOS, i've uninstalled and reinstalled the Compliant battery thing in device manager, and i'm still unsure what could be the issue here.

A:Laptop battery wont charge past 45%

Hi JOVVVVV,
Are you using the original Dell OEM adapter? When you plug in the adapter to the system, does the adapter stay firm or does it fall off easily? Is the adapter frayed? Is there any damage on the system? Could you test with another power adapter if possible?
Restart the system and press f2 key to enter BIOS - check the adapter status in BIOS with and without the adapter plugged in. Also, wiggle the adapter cable at the end and see if the status changes in BIOS at any point. Check the battery health in BIOS (if applicable).
Restart the system and press f12 key on startup - choose diagnostics. Let it run the diags and if you encounter any errors - make a note of the complete error and report the same to us.
Write me a private conversation with the service tag and your contact details(Name and Email) for case records.
Keep us updated.

1 more replies
Answer Match 75.18%

Batteryr was not holding a charge and wasnt charging with it connected now it wont turn on.

More replies
Answer Match 75.18%

I've the latest updates from Lenovo for Power Manager.  What happened to control over the battery charging levels?  I can't find settings for it anywhere.  It isn't apparent in the Lenovo settings power page nor in Control Panel power settings.  Anyone know?




. . . . . Zeke . . . P50, Win10x64 (current) . . . T510, Win7x64 (6 years).

More replies
Answer Match 75.18%

So I'm fixing (or trying to fix) a friends laptop. It's a HP Pavilion zv5120us. The problem is that when powered on, the laptop will not accept power from the AC adapter (which should be low voltage DC power when it get's to it right?). It will however charge the battery when the computer is shut off. So it will run till the battery is dead, then charge itself and then you can turn it on again.

Apparently the zv5000s have similar problems like, no battery charge, no power whatsoever and most of these problems originate from the AC jack. I HAVE ALREADY BOUGHT AND INSTALLED A NEW JACK. My soldering was top notch. The problem persists in exactly the same manner. I have also tested the AC adapter. It has a green LED that comes on and with a multimeter it registered something like 40.9 on the 200 setting for AC volts. All these things make me think it's some software problem. Maybe there's some stupid setting that got switched so it won't run off wall power.

If anything triggers a thought for anyone please reply, I want to get rid of this thing.
 

A:Solved: No wall power but it will still charge the battery?! Help!

Double post. More info here http://forums.techguy.org/hardware/702808-solved-laptop-will-run-off.html
 

1 more replies
Answer Match 74.76%

Hi all,
I have recently purchased a D430 laptop that comes with Vista. I found that there is no way I can set the charging scheme (i.e. charge only when battery power falls to xx%, etc that I found in my old IBM one). I don't want it to cycle at high percentages as it would degrade the battery fast. Removing the battery is not a good solution - it seems this model is designed to have the battery attached all the time.
Any suggestions?
 

A:Dell laptop battery charge settings?

Have you tried using another battery?
 

2 more replies
Answer Match 74.76%

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Pentium(R) Dual-Core CPU T4200 @ 2.00GHz, Intel64 Family 6 Model 23 Stepping 10
Processor Count: 2
RAM: 4060 Mb
Graphics Card: ATI Mobility Radeon HD 4570, 512 Mb
Hard Drives: C: Total - 290205 MB, Free - 194948 MB; D: Total - 14999 MB, Free - 5452 MB;
Motherboard: Dell Inc., 0C234M
Antivirus: McAfee Anti-Virus and Anti-Spyware, Updated and Enabled

Hi,

If anyone could shed some light on what may be wrong I'd really appreciate it.

When I start my computer I get an error message stating that my battery is unable to charge and the AC adapter type is not recognised.

I have read about this being a problem with Bios and have tried the CMD-->"cd desktop"--> "1555_A16.exe/ forceit" that is spoken about in forums to no avail.

Wondering if there is a problem with the battery as I bought a new charger and that hasn't changed the situation either.

If you need further info to help me out, please message me back.

Thanks in advance,
 

A:Dell Studio 1555 cannot charge battery

9 more replies
Answer Match 74.76%

Hello,

I have had my dell inspiron e1505 for about 4 years now. I have gone through two batteries, but actually currently have the original battery back in my computer because it lasted longer than the replacement.
However, my computer will no longer charge the battery....

My friend has the exact same computer so I have done a few tests...
For help in communication here is some annotation:

My computer:
computer A
Power cord A
Battery A

Friend:
computer B
Power cord B
Battery B

I put my battery A in her computer B...and her computer B charged my battery A with her power cord B, but not with my power cord A.

I tried to use her power cord B on my computer A, but my battery A still would not charge...

I put her battery B, into my computer A, but it would not charge with EITHER power cord A or B....

So...I think I have come to a conclusion that something is broke inside my computer....
Is there something on the motherboard that chatges that battery?
Or, could it possibly be something easier to fix...
I am a student studying abroad in Rome right now, and computer parts aren't really readily available....

PLEASE help

Carrie
 

A:Dell Inspiron e1505 won't charge battery

9 more replies
Answer Match 74.76%

I have a Dell Inspiron laptop that is about 3 years old. Recently, the battery will only charge to 35%. It then will stop charging though it remains plugged in. I have tried letting the battery die completely and recharging it. Again, it will charge, but only to 35%. Is this indicative of the battery being old?
 

A:Battery in old Dell Inspiron won't charge past 35%

Yes

See this link:
http://www.dell.com/content/topics/...sitelet/en/batteries_faq?c=us&l=en&cs=19#faq1
 

3 more replies
Answer Match 74.76%

After a year, my DELL INSPIRON 600m battery does not charge. The battery indicator flashes red. I found out that my battery is one of the product recalled so I purchased new one from Dell. I got it last week, installed it but I still had the same problem. My laptop still run with AC so I don't think there's a problem with the charger.Can somebody help me with my problem?
 

A:DELL INSPIRON 600m battery won't charge

Hi,
My name is Rick and I work with Todd who posted above. Sounds like the part of the motherboard that connects to the battery may be bad. If the system is working on AC power but not battery, and you are using a new battery. Most likely your motherboard will need to be replaced. You can check to see if your system is still covered by putting the service tag here:
http://support.dell.com/support/top...rt/my_systems_info/en/details?c=us&l=en&s=gen
 

3 more replies
Answer Match 74.34%

Everything was perfect till yesterday. Yesterday when I open my laptop then also nothing was serious. When the battery power level got down below 13% I saw an symbol for low battery indication and when it reached to the 7% it showed me a window to plug in but I forgot. So as in the as usual manner the screen became dark. Then I plugged in my laptop and resumed to my old screen. But from then a white cross sign surrounded by a red solid circle started to appear on the battery symbol. To remove it I already have removed the battery and then reconnected , plugged out and plugged in the laptop for two to three times. But all my tries has gone in vain. It is working properly still now but what I should do now???

More replies
Answer Match 74.34%

Hi,
from the last one month i am facing problem with my battery. my laptop is running after i shut down also. while i use laptop with the battery i am not getting any problem, if i connect adapter and use the laptop after i shut down the laptop also the fan is running and the battery drains off, again if i want to turn on my laptop i have to remove the battery and again i have to replace it other wise the laptop is not turning on
    i am using  windows 10 pro
please give some solution for this problem

More replies
Answer Match 74.34%

there isnt any error messeges it just happend randomly and other then the charging issue the computer is fine

More replies
Answer Match 74.34%

Im having an issue charging my laptop battery, i have tried a the fix where you uninstall the drivers from the device manager and  shut down the computer and boot back up but it wont do anything The computer will turn on with the AC adapter connected and the battery out.Computer will turn on with the Battery in and the AC adapter disconnected.Computer will turn on with the battery in. If the computer is turned off with the battery in and i plug in the AC adapter nothing happens it would not charge it.If the computer is off without the battery and I plug in the AC adapter the power light with the little lightning bolt will flash once and it would allow me to turn on the computer. So i dont know exactly whats going on. I tried to turn on the computer with the AC adapter only and windows shows it recognizes its connected, but if i plug in the battery it would automatically change from saying that is connected to disconnected and stars running with the battery juice only even when the AC is still connected. Some how i feel like the battery overrides the AC adapter and i dont know what to do... Please help    

More replies
Answer Match 74.34%

Hi, Error message is '(25% available, plugged in, not charging)'Have already tried the following:- Battery unistall/re-install- Removal of battery whilst power cable and laptop is booted and reinsert (numerous times!!) Charges for only 2-3 seconds then back to the error message again Laptop dies completely when power cable is removed or when laptop screen is closed down. I am reluctant to buy a  new battery in case it does not resolve the issue.  Computer is not that old and was rarely used until only recently. 

More replies
Answer Match 74.34%

my battery show that it good and shows a 90% charge  but will not power the laptop or charge  it says plug in not charging if i pull the power cord out it shuts off

More replies
Answer Match 74.34%

I have recently replaced my battery becasue I thought it was duff....this doean't now wseem to be the case. If I unplug the AC power and plug it back into the laptop the charging state changes for about 15-20 seconds and then goes off and returns to AC power only. current charge is 23%
 

A:Battery not charging off AC power

6 more replies
Answer Match 73.92%

my laptop battery wont charge

also i keep getting this error message

the ac power adaptor type cannot be determined this will prevent optimal system performance

the battery was still charging when i kept getting that message

but now it doesnt want to charge my sister left my laptop on overnight without ac adaptor plugged in

i cant update bios because battery level has to be at least 10 percent mines on 0 percent
 

A:dell battery not charging?

You can try unplugging the laptop from the a/c adapter, then removing the battery and waiting a minute or so, then reinstalling the battery, and plugging in the a/c adapter again. Does the message change? How about if you repeat the above without reinstalling the battery? I think your a/c adapter is toast.
 

3 more replies
Answer Match 73.5%

I am getting a message that I have power attached but the battery is not charging.  The Notebook is still in warrenty  How can I get service for a noptebook still in warranty?  Take it to the local dealer??

More replies
Answer Match 73.08%

I have been getting this weird charge discharge cycle on my Pavilion 15. I pretty much have my Laptop always plugged in. A couple of days ago it shutdown in a blink even though it was at full charge. Then it would'nt start even when I pressed the power ON button. It started after I took out the battery and put it back in. Ever since then its trapped in a cycle where it always shows "2 mins to charge" in the notification icon and a certain percentage. Then when the percentage hits 100 it stops charging and instead discharges gradually even though it's plugged in. When it hits 0% it shutsdown again and won't start till I take the battery off.  Can someone tell me whether this is a problem with the battery or the charger and how can I fix this. Thanks

More replies
Answer Match 73.08%

Hello, I've researched extensively for a solution to why my brand new battery and AC Adapter won't fully charge.
When I first turned on the computer it charged to around 72 percent. 
Then after the first recharge, it only went up to around 48 percent.
Repeated again, and only got around 39 percent and now it seems to stay there.
I've updated the BIOS already, tried uninstalling the ACPI-Compliant Control Method Battery Driver and reinstalling it.
So my question is, is there any place I can download an updated driver?
The one on my computer states that its from 06/21/2006. Perhaps there's an updated driver somewhere?
My Operating System is Windows 7 Professional 64-bit.
Please help.
Thank you!!!!

More replies
Answer Match 73.08%

health is excellent, charge=1% In power command the charging / not charging indicator is constantly changing.

More replies
Answer Match 73.08%

Dell n5010 laptop ,have brand new battery but not charging.Ran the Dell diagnostics and no problems found.I have updated bios which was A09 now changed to A15. I have uninstalled battery in device mgr and powered back up and no change. I have had new dc jack installed and also bought a second charger.Still not charging.Out of ideas.

A:Dell n5010 battery not charging

Does the system recognize the adapter or is it showing unknown (F2 at powerup to check)?

1 more replies
Answer Match 73.08%

I see that there is no easy way to change out a battery on this laptop without having to unscrew screws to replace, quite annoying...is there any other way to charge this computer into a USB.  For example Hawaiian airlines does not have power outlets on their seats, but they do have a USB charger so if there was a way for me to take the 3 prong charger to convert to charge via the USB, that would be idea.  Thoughts? 

thanks

More replies
Answer Match 73.08%

Seems I am now regretting my purchase of a new Dell XPS 15 Laptop.
Purchased on 20th September 2016, and seems as of 5 days ago the battery already needs replacing.
LED on front of laptop just flashes orange, battery status button on the side has LED's 1, 3 and 5 lit.
In Windows 10 Battery says "Plugged in, Not Charging" with 79% available
In BIOS battery says "Battery needs replacing", AC Adapter - 130w and 79% charged.
Laptop will no longer work on battery, has to have AC adapted plugged in and when removed it'll just power off.
After the fact I enabled the USB power option (charging phones etc. when laptop is off) and it doesn't charge without AC Adapter plugged in.
Rather annoyed at myself, I have always avoided Dell but I went against my gut instinct and spent £1400 on a laptop that is no longer fit for purpose.
Guess it's time to buy a replacement battery and never buy anything from dell again

A:Dell XPS 15 9550 Battery not charging

" Guess it's time to buy a replacement battery and never buy anything from dell again"

Dell's standard battery warranty is one year. I'd suggest you enter your service tag number [or click Detect Product] onto the link below to check your warranty status.
www.dell.com/.../

9 more replies
Answer Match 73.08%

i replaced the old battery with the new one as the old one wasnt being charged

the problem was that old battery message "" plugged in, not charging"

the problem didnt go away with the new battery

A:dell laptop battery not charging

I had the same problem once and this solved it. Take a look at this link.

Plugged in, not charging Windows 7 solution : Jeffrey Palermo (.com)

The same details are available in this thread
"Plugged In, Not Charging"

9 more replies
Answer Match 73.08%

I recently got my XPS 15 and was messing around with the BIOS settings for battery life.  I changed from the Adaptive mode to Custom charging, from around 80% to 90% thresholds.  When I booted up my machine, the battery indicator on the taskbar shows "plugged in, charging", but that clearly is not the case, as the battery life gradually decreases as if it is not charging at all.  Also, it no longer shows the estimated remaining time, but "Calculating...".  I tried reverting back to the Adaptive mode, but it still has the same problem.  I also installed the Dell Power Manager program to see if that helped things, but it hasn't.  
Has anyone else had this problem after changing the battery settings in BIOS, and how can I fix this?

A:Dell XPS 15 9550 Battery Not Charging

My problem has been solved! Just Let the battery run totally empty while keeping the laptop plugged in.
After shutdown it will charge normally again!

3 more replies
Answer Match 73.08%

I bought a used Dell XPS 15z. The battery was bad. I bought a new one and changed it. Now, the computer tells me the battery is working perfectly, but it wont charge. I don't know what to do. I enabled and disable smart charging. The charger works fine. The computer works fine. I just dont understand why the battery wont charge. I am guessing its a setting I cant find. any help would be great!

A:Dell XPS 15z Battery charging Disabled

Hi Zuarel,
You may drain the residual power of your computer and re-calibrate the battery by following the steps below:

Power off your computer. 
Remove all the external peripherals  (printers, scanners or any other USB device) connected to your computer.
Please remove the AC adapter and battery of your computer. 
Press and hold the power button of your computer for 10-15 seconds to drain the residual power. 
Release the power button
Keep the battery out for atleast 2 - 3 hours.
Then insert the battery and charge it overnight with the system powered off.
Insert the battery in and connect the AC adaptor.
Then power on the computer and see if it works.

Another step you may try is to check the battery health from control panel by following the steps below:

Click on Windows logo on desktop.
Type 'Power options' in search bar above that.
Click on Power Options.
Check for the 'Battery Health Meter' among the different options on the left side of window.
Check for battery health and check if the battery charging is disabled.
Restart your computer to check if the issue is fixed.  

 
You may also check if there is any yellow exclamation mark on the battery (as shown in image): 
 
Another step you may try is to check the status of AC adapter and battery in system BIOS by following steps below:

Restart the computer.
As soon as you see the Dell logo, start tapping the ‘F2’ key on top... Read more

11 more replies
Answer Match 73.08%

I am the proud owner of two Dell B610's now with the same problem. A year ago, I was not paying attention and my laptop was running on battery only and it went all the way down to 2 or 4% when the battery icon turned bright orange. I plugged it in and it wouldn't charge up again but worked perfectly. So I bought a brand new battery and it still wouldn't charge.

I then bought a second one, swapped the harddrive and memory chip and with the exception for intermittent messages from Microsoft that the laptop had bootleg software on it (due to the swap), it worked perfectly. Yesterday. my wife unplugged my laptop to plug in the vacumm cleaner and the same thing now happens to the second Dell B610. The battery says 0% battery power, it's plugged in and now this one won't charge up either.

What do I need to do to get these two laptops charging and working coreectly again without being plugged in. The batteries are fine.

Thanks!
 

More replies
Answer Match 73.08%

May be a silly question but is there any way to dim or turn off the light that is at the base of the touchpad when the laptop is charging?  I have my screen colors warmed for use at night and the backlit keyboard turned down as well, but so far I have not found any way to dim this guy.  Any help would be appreciated!

A:Dell XPS 13 Battery Charging Light

Hi,
Unfortunately there is no option to alter the brightness of the battery light.

8 more replies
Answer Match 73.08%

i recently bought a dell vostro it runs on windows vista but it wont play any dvd it says i must lower the screen resolution the resolution. when i go to the control panel to lower the resolution it tells me that it is set at the proper resolution it actually is much fuzzier when i lower the resolution but it still doesnt play my dvd theother media players i have installed have no problem playing my dvd i have no computer experience so i am totally lost if you choose to answer please go easy on the computer jargon as i probably wont have a clue as to what you are saying thanx
 

A:dell vostro wont play dvd

When you say the other media players you have installed have no problem, does that mean you're having a problem with a certain program that you're trying to use to play the dvd?
 

3 more replies
Answer Match 72.66%

Hello all,

I hope someone here can help since i have searched the web far and wide for a solution but nothing seems to work.

Okay so i will tell you what led up to this problem:

I had a friend with an Sony Vaio SVF15A1C5E who from when he bought it had windows 8.1 installed. So he came to me with windows 7 and asked if i could make a clean install with. So i did without any big problems, he had it for like 2 months and everything worked. Then he installed some shitty programs on and it went slow on him. So we had to reinstall windows just to make sure everything was gone.
So i reinstalled Windows 7 without any problems every driver seemed to work but suddenly i noticed that the battery would not charge which i found odd, so i fumbled around with the AC but nothing seemed to work. Then i tried to reinstall the driver for the AC management that was on it. Still nothing seemed to change it. Then i thought okay, i will just reinstall windows 7 once again and it should work. But sure enough it did not work. So i am stuck now and i do not know what to do.

Notice this is a laptop only 1 year old and the battery cannot be taken out so i can try those options people have come up with on other threads. Also i tried to update bios but it says that bios is fully updated. SP1 is also installed.

I really hope someone can help here. Thanks.

A:Sony Vaio wont charge battery after clean windows 7 install

Okay so now i have installed windows 8.1 on it and it does charge with it. So it is without a doubt a software problem. im still not having windows 8 on this laptop. since my friend wants windows 7 on it.

9 more replies
Answer Match 72.66%
A:Samsung Q430 laptop wont hold charge. Is it charger or battery

It is highly possible it's the battery.

How old is the laptop?
 

1 more replies
Answer Match 72.66%

Hi,
We have a Dell Vostro 220 which is having problems powering up.  It began intermittently but now it very rarely powers up.
The green light on the back where the power cable goes in is lit.
When I push the power switch, it blinks amber once. Then both fans start, but stop after a second. Then they both start again, for less than one second. The power switch blinks amber once more. Then nothing. In the past we could try again and it would start, then it got worse and we would need to repeat 10 or 20 times to get it to work.  Now it seems we could try all day and it would never start.
I opened it up. Disconnected and re-connected everything and tried again - it worked fine. But next day it wouldn't power up again.  So I opened up and again, and this time I changed the CMOS battery. I power it up 3 times in a row and it worked fine, and the user used it for the rest of the day.
However, this morning, it refused to start up again. Same problem as before.
Is there anything else I could try ?
Thanks very much,
Peter.

A:Dell Vostro 220 power up issues

Power supply...?

1 more replies
Answer Match 72.66%

Hello im having trouble with my laptop that is given to me its a little bit old at least a 2 year.Its a Hp pavilion dv6 i7 processor and running on Windows 7. But im having a problem i just got my new battery from Saudi and at first it runs fine but after wards whenever i open my laptop it wont turn on unless i plugged in the charger and when i open it and i check in the bottom right it says charging it it is in 70% ,Worst part is whenever i unplugg it turns off instantly... Also whenever i play minecraft a few minutes it shutdowns instantly i dont know but i just got this heat sync they call cleaned and repair a few days ago and it is not as hot as the past several days but that instant shutdown still occurs..  Please help me this laptop is so fast but that shutdown issues is im worried off. Thank you 

A:Laptop has a new battery but wont turn on without charging, ...

BUMP , anyone ?

3 more replies
Answer Match 72.66%

Iv recently encountered the dreaded Plugged-In not charging Error
Upon Boot
ALERT! AC power wattage and type cannot be determined. The battery may not charge. The system will adjust the performance to match the power available. 
Iv come to the conclusion its the module that determines the adapter and wattage type.
As iv tested it with known working chargers and batteries.
Can anyone *** me with this knowledge or allow me to get a schematic for the mother board?

More replies
Answer Match 72.66%

Just replaced the battery in my XPS 1340 and found out I have charging issues. When I plug in a charger, Windows sees it but won't charge the old total depleted battery, instead, runs off ac power. Tried a different charger and a new battery with 30% charge but same results. As a last chance effort, I replaced the male prong power adapter in the computer. Now Windows doesn't see the charger and will not run on ac. 
Is there something in the Bios that needs to be done to fix this or am I to assume it's a motherboard issue and retire this little workhorse.

A:Battery not charging after power adapter replacement

Dead batteries cannot be charged. Remove the dead battery and try using just the original dell adapter that came with the laptop alone. You cannot use other models adapters or batteries. 

1 more replies
Answer Match 72.24%

Just received my new notebook and am extremely happy with it, execept for the battery indicator. The effective charge reamining, fluctuates by a wide margin, suddenly jumping from 4 hours remaining - to 3 hours - to 6 hours in a matter of minutes! The PC was left in idle state with no processing happening whatsoever. at 100% charge it shows 5 hours 6 mts of remaining time, as the charge drops to 97% after 5 mins of idle, the remaining time changes to 2 hrs 34 mins and at 94% charge after another 5 mins, it shows 7 hr 20 mins of remianing time! I called Lenovo service and after one hour of trying this and and that, they offered to replace the PC with a comment that battery takes 1 week to settle down and stabilise! I find that a bit out of the ordinary. My config is 710S, i5, 8GB RAM, 256GB SSD, Windows 10, with Lenovo optimiser loaded. (The battery gauge reset, suggested by service is missing in this version - the service staff themselves could not find it).  Is anyone else having similar issues?  

More replies
Answer Match 72.24%

New N22 windows 10 notebook, plugged in for ac power, screen says battery charging no percentage available, battery lights also blinking as if charging. I've left plugged in overnight still no charge, computer will not work without being plugged in, and battery is internal so can't be removed. Anyone else have this issue? 

More replies